Volume 18, Number 2 Post-Spring Market Edition
Transcription
Volume 18, Number 2 Post-Spring Market Edition
Volume 18, Number 2 Post-Spring Market Edition Page 02 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 03 •Scanner Volume 18 No. 2 • www.handyhardware.com The President’s Desk •Saturday Morning Breakfast Re-Cap by Tina Kirbie President It takes a special group of people coming together to accomplish what we achieved at our 50th Anniversary Handy Market. Despite the worst weather conditions we had ever experienced, your Member-owned Company was still able to set an attendance record of 729 participating Member-Dealers at our Spring Market. We realize that we would not have been able to achieve such a feat without the concerted efforts of our Member-Dealers, our Vendors and our Employee Team. The sales generated at this two and a half day event are still coming in. This year, due to the inclement weather affecting travel to our Market, we amended our standard procedures pertaining to the Dirty Dozen and coupon purchases which are normally tied to physical attendance at the Market. This Market, we are honoring Dirty Dozen spiff for all Members who were pre-registered for the Market but were unable to attend due to the weather. In addition, all coupon purchases, as well as, planogram orders and orders from the Deep Discount Store, will also be honored for all pre-registered MemberDealers who were unable to attend due to the weather. This is the RIGHT thing to do for our member stores. For those Members unable to attend the Market, I would also like to provide an excerpt from the “State of the Company” presented at the Saturday morning breakfast. As many of you know, Handy was founded by 13 visionary Houston-area hardware store owners who had the wisdom to band together cooperatively to increase purchasing power, gain volume discounts and achieve efficiency through greater numbers. They also knew that to continue to grow they needed new members. From those 13 original stores in 1961 your Company has grown today to 1,280 Member-Dealers in 12 states, Belize, Bermuda, Mexico and Puerto Rico. Isn’t that fantastic? From first year sales of $156,072 your Member-owned Company has grown to sales in excess of $235,000,000 in 2010. And from a company that began selling product out of a rented facility, your Member-owned Company has grown to have the capacity of more than one million square feet of warehouse space at the end of 2010. Today we have 560,000 square feet in our Houston facility and 463,000 square feet in our Meridian facility. What these facts should tell you is that through these 5 decades, we have been able to grow in our highly competitive industry, because we do many things “RIGHT”. • We have the RIGHT products • We sell them at the RIGHT prices • We deliver them at the RIGHT time • They arrive in the RIGHT condition • Your company is Managed by the RIGHT team of employees • and we have the RIGHT MemberDealers – who have been vital to your Member - owned Company’s success. Through the years what has defined the “RIGHT” Member-Dealer for Handy is not how much profit that Member brings to the bottom-line but more the relationship that develops over time. No doubt, good profits are needed and desirable, but long-term mutually satisfactory “Member-Dealer” partner relationships are really what Handy searches for in the “RIGHT” Member-Dealer. That’s how we started, and how we remain today. At the last Market we compared the wheels that drive the economy to those of a car stuck in the mud. Seeming to make progress out of the mud only to slide back in the mud again. Using a similar car analogy, the economy now is like trying to start a car, you turn on the ignition time after time and finally it turns over and starts the car. You’re feeling a little more confident that the car will get you where you want to go but there are still repairs to be made to make certain that the car is running consistently for the long run. On a positive note, the index of leading economic indicators, a composite of 10 economic and financial benchmarks, rose 1% in December from November. During the second half of the year, this index increased 3.3%, compared with a first-half yearly gain of 2.4%. On another positive note, the Institute for Supply Management reports that the manufacturing sector continued to grow in December, 2010 with December being the 17th consecutive month of growth for this sector and the overall economy’s 20th consecutive month of growth. With December’s strong readings in new orders and production, economists and business leaders believe that the momentum is in place going into the first quarter of 2011. Even Goldman Sachs economists, who have been among the most pessimistic in recent months, raised its growth outlook for 2011 to 2.7% from a previous prediction of 2%. The Institute for Supply Management index of non-manufacturing activity (which includes wholesale and retail services sector) also grew for the 12th consecutive month in December 2010. The non-manufacturing index registered 57.1 percent, 2.1 percentage points higher than the 55 percent registered in November and indicating continued growth in this sector. With the non-manufacturing or service sector, which accounts for two-thirds of the Gross Domestic Product, reporting higher growth, this is very positive news. On still another positive note, despite high unemployment, consumers who represent 70% of the economy unleashed three years of pent-up demand during the key 2010 shopping season. Sales in the 2010 holiday period were up more than 5%. That’s the biggest year-over-year growth since 2005. In summary, the signs continue to suggest that the economic expansion will continue well into 2011. Which now leads us to addressing our two bold 2010 initiatives – The computer system conversion including our website and our new Meridian warehouse. Much of 2010 was devoted to developing, testing and understanding our new computer system and website. Page 04 •Scanner Volume 18 No. 2 • www.handyhardware.com The President’s Desk (cont) And although many of you may be questioning how much testing we actually did on this project, I can assure you of two things – First, there have been a lot of people both inside and outside our Memberowned Company that have worked very hard on this project. Second – we are working diligently to amend areas that need to be improved. I hope you agree that much progress has been made over the past several weeks. We will continue to address your concerns and listen to your suggestions on how to improve the system to better meet your needs until it is right for everyone. It is a Top priority for us. In particular, we have three major areas we are continuing to address: ■ Drop Shipment invoices that are electronically transmitted (EDI invoices) and credits ■ Picking Errors ■ Service Level On the issue of EDI invoices and credits, we should be caught up within the next two, 2-½ weeks providing you your invoices and credits on a more timely basis. On the issue of picking errors – as we went live on our new system, we have realized that not all the information converted properly from the old system to the new system. We continue to address this situation as well as offer continual training to our employees so that your orders will be filled “RIGHT”. On Service Level – During the conversion to the new computer system there was a period where our ability to place inventory purchase orders was stressed. What happened can best be described using another vehicle analogy. Think about an 18-wheeler that is driving along at 60 miles per hour. The truck comes to a red light and stops. The light turns green and the truck proceeds. However, it takes some time to get back up to 60 miles per hour. In essence, this is what our purchasing department experienced. Like the 18-wheeler it is going to take time to ramp up our inventory levels to where they should be. I pledge to you that we will regain our previously high fill rate. You should have seen some improvement in your last two deliveries and within the next couple of weeks we should return to our normally high standard of product availability. Finally, to the other major project of 2010 – our second distribution center in Meridian, Mississippi. It is completed, other than landscaping, and is shipping product. The staff in Meridian are working hard to get your orders “RIGHT,” and they are improving every week. The balancing act of moving business from Houston to Meridian has been challenging, but we’re all getting better at it every week. As the owners of this company, you have every reason to be proud of this new, stateof-the-art facility. I want to extend a permanent invitation to any of you to stop in and visit either of your distribution centers if you ever have the opportunity. This Market and 6Breakfast are special. It is our 50th Anniversary. If you pause to just consider that, you realize that you, that we, represent something really special. You may think what I’m going to say is corny, but it’s true, and I want you to think about it. You and your companies and this company are realizations of the American Dream. It’s the age-old story of success. Thirteen small businesses had a great idea, the courage to pursue it, the determination to achieve, and the fortitude to work hard to achieve their goals. They took a big risk, they worked hard, and they suffered hardships along the way. They recovered and they were successful in the end. That’s us. That’s you. You are what makes this country great. Page 05 •Scanner Volume 18 No. 2 • www.handyhardware.com They’re Going to the Most Magical Place on Earth •Congratulations to These Disney Sweepstakes Winners by Spencer Jackson Graphic Designer These are some of the lucky Handy Members that braved the winter storms to come to the Spring 2011 “50th Anniversary” Market and walked away with a trip to Disney World. Over 150 trips were given away over the course of 3 days & all of the winners were excited. We hope to see you all again at our next market, August 18, 19, & 20, 2011 in San Antonio, TX. Page 06 •Scanner Volume 18 No. 2 • www.handyhardware.com And the Winner Are... •Congratulating the Market Winners by Spencer Jackson Graphic Designer Handy’s Spring 2011 “50th Anniversary” Market was a huge success with record breaking attendance. Many of our Members walked away with prizes. Here are some of the winners, as well as the vendor sponsors, of the prizes given out during the Market... Pre-Registration Winner Bible Hardware, Abilene, TX Cooper Wiring Home Hardware Friday Night Winners Covington County Supply Hye Pipe & Feed Jones Hardware & Lumber Louisiana Machinery Co Marchand’s Inc Dap Inc Freret Hardware Lampasas Hardware Martini Hardware DeWalt/Black & Decker Applied Tool Disney Trip Winners 3M Corporation Ace Hardware of Cottage Hill Doug Ashy Bldg Material Adams Manufacturing Corp Grooms Hardware Ames/True Temper Tri County Lumber DHI / Today’s Design House Dr. Ike’s # 2 Dover, Flexon, FPC & GTO Friendswood Hardware Easy Gardener (Jobes/Ross) Hall’s Ace Hardware ECI Advantage & Rocksolid Hillman Marine, Inc Apex Tool Group B-Line Filter & Supply Brody Butane Co. Fernco/Plumb Quik & Elkay/Neptune Quick Build Home Lumber Bengal Products Inc Hi-Way Lumber First Alert Tyler Hardware Bosch Power Tool Builders Supply Hipp Modern Builders Flexon Industries Inc Grand Prairie Ace Hardware Boss/CAT Ardmore Lumber Co. CCL Security Products Katy Hardware Century Drill & Tool Co Southwest AG Outlet Cerose, Sa De Cv (Orion Ceramics) Beaver Lumber Overall Lumber Chapin, Ventamatic & Dow Chemical One Stop Hardware Flotec/Omni/Simer River Bluff Cash & Carry FPC Corp Etace Inc Gardner- Gibson Bullard Hardware GE Lighting Francis Hardware Genova Products Inc Ernie’s Hardware Southwest Power & Fence Gilmour Ace Home Improvement Citgo/Mystik Petroleum Corp Apache Sales, Inc D & R Supply H & D Hardware & Auto Gray Seal/Fix-All/Marine Paints Ken Hardware Coleman Cable Stine Lumber Great American Marketing Stine Lumber Columbian Home Product Bargain Barn Great Neck Saw Manufacturers Louisiana Machinery Co Convenience Product Div Duncan Builders Supply GTO Inc Bush Hardware Page 07 •Scanner Volume 18 No. 2 • www.handyhardware.com And the Winners Are... (Cont.) H.D. Hudson & Primeline Weaver Supply Co Master Lock Company Enercon Hampton & Keeper Grogan Building Supply Tucker Boys MaxPower Percision Parts Basic Supply Forest Hill Lumber Hometown Hardware E R Kiper Hardware Lake Hardware & Lumber Ron’s Discount Lumber Stine Lumber Stine Lumber Woodson Lumber of Lexington Hampton Products Int’l Acetylene Oxygen Co M & M Hardware Hillman Fastener Hurley Farm & Feed Leggett Mobile Mart Howard, Nifty, Lambro & Bemis TS Distributors M-D Building Products Klondyke Hardware Power Hardware Hubbell & Dorcy Henne Hardware Co Midwest Fastener Corp POC Hardware & Supply Tucker Hardware Hyde Mfg Co Chickasha Lumber Co Milwaukee Electric Tool Corp W B Farm Intertape & Anchor M G Building Materials Minwax & Thompson’s Co Cobb Building Materials Jerkins Inc Lumberton Farm & Garden Irwin Industrial Tool Co Bonham Hardware Matt’s Cash & Carry Montalbano Lumber Co Roquemore’s Hardware Krylon, Purdy, & White Lighting Cypress Creek Farm KST Coatings H & H Enterprises Kwikset Corp Pearland Lumber Trahan Hardware #1 Larsen Supply Central Hardware Lmbr Lasco Products 3H Hardware South LDR, Ohio & Jackson Wire Guadalupe Lumber Co Leviton Manufacturing Woodson Lumber Link Handle Joe’s Home & Auto Linzer Products Townsend Building Supply Liquid Nails / Flood M & M Lumber Louisville Ladder Corp Gibson’s Home Center MSA Safety Products Texas Tool Traders Mueller Industries R & D Hardware & Feed National Mfg B & S Hardware Martin Hardware New York Wire Co Jack’s Home Improvement Norton Co Speed Industrial Supply Orbit Andalusia Cash & Carry Plaskolite Connell’s Hardware Plews Division & Ideal Stant Western Auto Assoc. Plumb Pak Dixon Hardware Poulan Pro Farmers Co-Op South Lafourche Tool PPG Industries Highland Building Material Primesource Inc Red Barn Builders Supply Quikrete Companies (The) Builder’s Sav-Mor, Inc Childs Mfg & Building Supply Richland Chambers Hardware M G Building Materials Montalbano Lumber Co P & H Builders Red Devil Inc Bergmann Lumber Co Ronald D. Goodier Co Abercrombie Lumber Co Braly Builders Supply Eberhard Lumber Co Safford Tire & Hardware Terry Modern Builders Supply Rust-Oleum Corp Danek Hardware Farm & Home Supply 3H Hardware Sashco Southwestern Paint Scotts Company (The) Mike’s Hardware Seymour Mfg Co Woodson Lumber Siggins, Heerman & White Conner & Sons Smith-Cooper Sulpher Springs Hardware Square D Thomas Nursery & Feed Stanley Tools Caldwell Lumber Steele Products LLC Eddie’s Ace Hardware Johnny’s True Value Hardware Taylor Brands LLC Karl Obst Feed & Sales Teknor Apex Co White Lumber & Supply Total Marketing Group Jones Hardware Grand Lake Truper Blackmon Furniture & Appliance Woodson Lumber Tuff Stuff Products Marquez Farm & Ranch Ultra Hardware J & G Variety Tri Lumber & Hardware US Craftmaster Guadalupe Lumber Co Valspar Inc Commerce Hardware Farmers Lumber Co Goodwood Hardware & Service Rio Vista Hardware Watts Retail Good Buys Supply Co Weber-Stephens Products Co Schwarz Department Store Westinghouse/Abco Curry’s Grocery & Station Willert Home Products Builders Wholesale & Hardware William Harvey & Oatey Fowler Lumber Co Woodstream/Fi-Shock Ken’s Discount Bldg Material Mobile Mart Football Grid Winners First Grid Grooms Hardware, Rocksprings, TX Francis Hardware, Harvey, LA LaPopular Materials, Mission, TX Harry’s Building Materials #6, Palestine, TX Second Grid Southwest Power Fence, San Antonio, TX Leggett Mobile Mart, Oklahoma City, OK River Bluff Cash & Carry, Ft. Gaines, GA Hall’s Ace Hardware & Lumber, Milton, FL Third Grid Oberlin Building Supplies, Oberlin, LA M & M Hardware & Bldrs Supply, Homer, LA Tyner Petrus Co Inc., Monroe, LA Saenz Lumber & Hardware Co., Roma, TX Fourth Grid T H Rogers Lumber Company, McAlester, OK Sullivans Hardware, Woodville, TX GCM The Big Store, Crystal Beach, TX Leedey Lumber & Farm Supply, Leedey, OK Fifth Grid Court Hardware Co, Inc., Stafford, TX Riggs Discount Center, Many, LA Lake Hardware & Lumber Co Inc, Clute, TX The General Store of Castor, Castor, LA 50th Anniversary Cash Giveaway Chickasha Lumber Co, Inc., Chickasha, OK City Lumber & Wholesale, Inc., San Angelo, TX Malone Auto Parts, Inc., Malone, FL Ouachita Lumber of Holly Ridge, Holly Ridge, LA T H Rogers Lumber Co, Madill, OK Booth Prize Winners $500 - Adams Mfg Corp Dowell Company Inc, Stephenville, TX $500 - Federated Insurance Weaver Supply Co, Moss Point, MS Uvalco Supply Inc., Uvalde, TX $500 - Liquid Fence Rowlett’s Corner Post, Godley, TX $500 - Smith Cooper T H Rogers Lumber Company, Durant, OK $500 - Zep/Enforcer Morrow Hardware Co, Yoakum, TX Page 08 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 09 •Scanner Volume 18 No. 2 • www.handyhardware.com Turn Back the Clock •The Year Was 1991 by Spencer Jackson Graphic Designer It’s hard to believe how far Handy Hardware has come in only 50 years. From such humble beginnings, we have become a force in the hardware industry. Let’s take a trip in the “Way Back” Machine to see how the world has changed in the last 50 years. Handy Hardware has seen some incredible things over the years. From the Free love of the 60’s to the “Great Recession” in the 2000’s; we have weathered these storms and stayed firm in our commitments to our Members. Here are some of the things that we saw ... • The Congress of the United • Stanley Cup - Pittsburgh PenStates passes a resolution authoguins win 4 games to 2 over the rizing the use of military force to Minnesota North Stars liberate Kuwait. • The 64th Academy Awards hon• The United States Department ored the best films of 1991. The of Justice announces that Exxon Silence of the Lambs won Best has agreed to pay $1 billion for Picture; Jonathan Demme won the clean-up of the Exxon Valdez Best Director for The Silence of oil spill in Alaska. the Lambs; Anthony Hopkins and Jodie Foster also took home • Boris Yeltsin is elected Presitop honors for their roles in The dent of Russia, the largest and Silence of the Lambs. most populous of the 15 Soviet republics. • Terminator 2: Judgment Day grossed $519.8 million & was • The first Sonic the Hedgehog the highest grossing film of game is published by Sega. It is 1991. the starting point of the Sonic the Hedgehog series. • Comedy Central is launched in its current format. • Tim Berners-Lee announces the World Wide Web project and • Notable TV shows that presoftware on the alt.hypertext miered in 1991 are Rugrats, newsgroup. The Jerry Springer Show, Baywatch & Home Improve• The Super Nintendo Entertainment. ment System (or “Super Nintendo”) is released in the United • Cheers, 60 Minutes and the States. final episode of Dallas were the highest rated television pro• Super Bowl XXV – New York grams. Giants won 20-19 over the Buffalo Bills • The 44th Grammy Awards celebrated the best in music for • World Series – The Minnesota 2001. Record of the year went Twins win 4 games to 3 over the to David Foster (producer) for Atlanta Braves. “Unforgettable”, David Foster (producer) for “Unforgettable... • NBA Finals – Chicago Bulls win with Love”, Song of the Year 4 games to 1 over the Los Angewas “Unforgettable” written by les Lakers to earn the franchise’s Irving Gordon and was prefirst championship, starting a run formed as a duet by Natalie Cole of six titles in eight seasons. with the late Nat King Cole. • Tiger Woods, at age 15, won his • Garth Brooks’ “Ropin’ the first USGA title, the U.S. Junior Wind” was the #1 selling album Amateur of 1991. Page 10 •Scanner Volume 18 No. 2 • www.handyhardware.com Identify Yourself! • Handy updates its corporate image and introduces a new logo From June 2002 issue of the ‘Scanner’ Over the years, many of you have grown accustomed to the Handyman logo as Handy Hardware’s corporate identity. You’ve watched him change through time to remain politically correct. You’ve met his “family,” greeted him at the entrance to a sundry of Handy Markets, and invited him to adorn the entryways and storefronts of your retail locations. As our industry continues to change, and Handy poises itself for its own challenges on the horizon, the Company’s management team and Board of Directors have determined that it’s time to update Handy’s corporate identity; together, they’ve chosen a logo that will easily take the Company forward through its next 40 years. With the choice to venture into new states, and in an effort to help its stores be more easily recognized as Handy members, the Company has unveiled a new logo, designed by Icon Marketing. The logo was developed to portray the ideals of Handy that have made the company so successful for over 40 years. Why choose a bolt-head design? The answer is obvious. Just as a bolt represents a strong tie that binds together the foundations of building and construction, Handy is the bolt that binds its members to its vendors to create a durable, lasting and profitable relationship. The six sides of the bolt represent the principles upon which Handy was first founded and those the Company still puts into practice today — Quality, Value, Service, Vision, Strength and Excellence. By striving for these principles on a daily basis, and encouraging our members to do the same, Handy ensures its mission to earn the business of it’s Members while respecting their independence and helping them effect their competitive price image in the marketplace. Finally, the selection of the colors — blue, gold and grey. As a patriotic color that also emits assertiveness balanced by conservativeness, blue was an obvious choice for the dominant background color. The “H” is etched in gold, a color of wealth and prosperity as well as one known to portray creative optimism. Last, the tones of gray that comprise the bolt remind us to also strive for day-to-day security for the Company and it’s Members. We are excited about this new identity and look forward to seeing it used across the nine states Handy now serves. We hope that our Members and vendors will also embrace its use and take to heart the meaning behind the design. Together, let’s continue to strive for Quality 1st in all we do. Page 11 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 12 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 13 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 14 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 15 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 16 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 17 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 18 •Scanner Volume 18 No. 2 • www.handyhardware.com Handy Announcements •Handy’s Driver of the Month by Penny Lane Traffic Manager When he is not busy making deliveries, Creon coaches basketball and officiates at basketball games for the Amateur Athletic Union for kids age 9 to 17. He attended Milby High School, though he declined to divulge what year he graduated. After high school, he attended TSTC Junior College and went on to San Diego State University, majoring in Sports Education. When asked what he likes about working for Handy, Mr. Dorsey said, Creon Dorsey, “Handy is a good place to work – good December 2010 people, good customers. The most Driver of the Month gratifying thing is that I get to work Mr. Creon Dorsey came to Handy in with everyone involved from the dock, April 2004 after working as a delivery to the supervisors, to the customers.” driver for Coca-Cola and pulling tankers for Mission Petroleum. InterestHandy Hardware appreciates the ingly, prior to becoming a truck driver efforts Mr. Dorsey makes to operate in 2001, he had been a scuba diver safely on our public roadways. Please at Johnson Space Center since 1996, join us in congratulating Mr. Creon after having worked there in a different Dorsey for being selected the Decemposition for the previous 10 years. ber 2010 Driver of the Month. Page 19 •Scanner Volume 18 No. 2 • Handy Announcements •Handy’s Driver of the Year by Penny Lane Traffic Manager David Silva HANDY HARDWARE’S 2010 DRIVER OF THE YEAR On January 20, 2011 I celebrated 19 years at Handy. I have had many routes since I started and each one has been an adventure. I was born in Rio Grande City, and at the age of 6 or 7 we moved to Galveston County. My mother had cancer and we had to be near MD Anderson Hospital. I was 9 years old when she passed away. We settled in Alvin and I attended Alvin schools. I started my first real job at a drilling rig as a roughneck. The job was hard and the hours long. By then I also had a sweetheart and I needed money to take her out on dates (which wasn’t very often since I was always working). Because of the lack of time to date, my girlfriend asked her brotherin-law to find me a job with him, and I started working at K-Mac Vacuum Trucks. At K-Mac I started as a driver, then a mechanic, then a driver again, and I stayed for 12 years. During those 12 years, I married my girlfriend, Yolanda, and we had 3 children, DJ, Trina, and Aaron. It was time to think about my children and our future. At K-Mac I had no insurance or retirement, and I had to get a job where we could have those needs met. On January 20, 1992, I started working at Handy Hardware. It was very different from what I was used to. For the first week, I was driving everywhere and I don’t think I went home until Thursday of that week. Since it was before cell phones, my family didn’t know where I was. My wife was so happy when I finally made it home. My first route took me south to Rio Grande City, my hometown, and other towns in the valley. I would leave on Wednesday around 2:00 p.m. and would return Friday evenings. I ran that route until my wife suggested I change it. My oldest son was now a teenager and he needed his dad at home. My new route took me to San Antonio, Austin, Marble Falls and surrounding areas. It made for a long day, but I was home every evening for dinner, a late dinner. I changed my route again, going to Dallas and surrounding areas and did that for a few years. Now I have the local route which takes me to Katy, West Columbia, Alvin and surrounding areas. Some of my most memorable customers were the Woods from Austin, Borregas Electric and Zarsky Lumber in Rio Grande City. The most entertaining person I’ve met is an employee at Bob Barta Lumber in West Columbia. Gregg is always making me laugh with his sense of humor. When my children were younger we used to go fishing, bowling and we loved to eat out. Now my wife and I enjoy going to garage sales, antiquing and still going out to eat. My children are now grown and we are grandparents to 3 little girls from my oldest son DJ and his wife Tara. Trina, my daughter, lives in Dallas and works for Sam Houston State University. My youngest son, Aaron, is still living at home and we enjoy his company I have enjoyed working at Handy all these years and have met some great people along the way like Mr. Tipton, David Washburn, Carol Arthur, and Tina Kirbie. www.handyhardware.com Page 20 •Scanner Volume 18 No. 2 • www.handyhardware.com Purchasing Bulletins • Seasonal, Appliances, Office Supplies, Hardware & Automotive Commodities Thank you everyone who braved the weather to a$end the Spring 2011 Market in Houston. It was a great success. Congratulations to all of the Members who won trips to Disney World, booth prizes, and give-a-ways. Since I’ve last wri$en… Steel and Oil have both started to sky rocket. Unfortunately, there are thoughts within the steel industry that 2011 may be a repeat Jonathan Vacek, of 2008. We all hope that is not true. No Product Manager one, including manufactures and mills, wants a repeat of 2008. Handy is commi$ed to keeping you, our Members, We have expanded our Air Conditioner as competitive as possible for as long as line with Frigidaire again and now stock possible. Please be aware that as these 14 units including a total of 4 Window price changes start happening, the market Heat/Cool Units: will start having some major discrepan• 550022 – 8,000 BTU, 4-Way Air Unit cies based on timing of buys. Handy will • 550040 – 12,000/11,600 BTU (cool) & send out notice of these changes as far in 11,000/8,500 BTU (heat), 4-Way Air advance as possible but please keep in Unit mind sometimes that notice is limited. • 550012 – 18.500 BTU Energy Saver, Full Room Cool/Heat , 4-Way Air Unit w/ Oil is following a similar path we have Remote seen the last couple of years. I don’t need • 550041 – 24,700 BTU Window Air Conto tell everyone the details because we ditioner with Heating w/ Remote all see it at the gas pump. Much of what and 2 portable units: I said about commodity steel applies to • 550030 – Portable Air Conditioner oil as well. Also please keep in mind that • 550035 – Portable Air Conditioner & the price increases for these two prodHeater ucts could start trickling down to other goods and services if they continue to Please keep in mind as we are reachincrease. Please try to pay a$ention to the ing the cooling season and due to spikes Buyer’s Alerts coming from the purchasduring the season, we may have tempoing department on all items. We have all rary outages on some skus in the comheard before, it is what you buy product ing months. We strive to have what you at, not what you sell it at, that makes you need when you need it at the right price, money. Take advantage of what informa- but some factors are out of our control. tion Handy is passing to you and use it to When you know that something is in the make your business more profitable. forecast, (hurricane, drought, etc.) be sure to act quickly on it. With our new system As a quick update on the ammunition, when you place an order it is allocated we are in a much be$er position than the immediately giving you the ability to time of this article last year. Handy is still make every order a ‘reserve’ order. The waiting on 5 skus to have complete stock flip side of this is, we will run out of stock on all 121 skus we stock. Please be aware faster. Handy will be expediting products there are price increases coming down to get more in as quickly as possible but the line on ammunition. Watch your sometimes that is a process that can take Buyer’s Alerts for notices on these. They weeks rather than days. will range from 5-15% depending on the type of ammunition. In particular thank everyone for their participation in Frigidaire’s market booth. It was the largest market ever for them. Three lucky stores won their choice of any appliance in the booth. Congratulations to: • 058350 – Louisiana Machinery Co in Deridder, LA • 089260 – Terry Modern Builders Supply in Batesville, AR • 000960 – Alamo Supply in Maud, TX Be sure to check your mailboxes for a sign-up sheet for Frigidaire’s In-Store Flyer to help you at Point of Sale. This program is being designed to give you an extra ‘salesman’ on your show floor. It will showcase all items that are stocked in the warehouse, with MSRP’s. This will allow you to offer a larger selection than what you may have space for on your show floor and allow you to sell more sku’s on special order without having to go back to your book/computer each time a consumer has a question. We hope this program will be effective May 2011. Again, Thank you to all of our Members who braved the weather and came to our 50th Anniversary Market and helped to make this a record se$ing show for Handy. Thank you to our vendors who worked to offer our Members the greatest selection with the deepest discounts and dating to make the Market as simple as possible. And thank you to the countless Handy employees who work so hard to pull all of it together. Page 21 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 22 •Scanner Volume 18 No. 2 • www.handyhardware.com Purchasing Bulletins • Paint Sundries Well so far so good this year. We have Cathy Fulford, Robert Hill, had a lot of changes at Handy. It seems we Product Manager Replenishment Specialist are working through most issues. Learning where every thing is and how to get to New Items • 450911 6” Bungee Black Bungee it on the new computer system has been Cord a challenge. It takes a little longer to look Howard Products (dealer requested) • 450912 10” Bungee Black Bungee things up but I am sure as time goes on Cord and this new system will be as familiar as the old one before we know it. I guess that • 454933 Butcher Block/Cutting Board Oil Surehold is what keeps us going and happy is to be • 454935 12oz Butcher Block Condiable to get through things. To be able to tioner • 458510 90 Second Self Mixing Epoxy figure things out creates a feeling of ac• 454936 8oz Copper & Brass Polish • 458512 Sureflex Adhesive complishment and is satisfying. • 454937 Wood & Upholstery Cleaner • 454938 Leather Conditioning Cream United Gilsonite Laboratories I hope you all enjoyed the Spring Mar• 454939 8oz Silver & Chrome Polish ZAR Brand ket and found lots of special deals to increase your sales and the success of your business. Thanks for braving the weather and travel conditions. I am sure extra effort had to go into the plans for you to be here. We really appreciate it. With the Market floor being set up a little different it was hard to tell how many Members we had coming in. A lot of times, the new item area is on aisle one and I see most Members when they first come in. This time, the new items area was on aisle 10 so when I was there I got to visit with the Members after they had been at the Market for a little while. Tech Brands • 456275 Duck Tape Color Tie Dye Blue • 456276 Duck Tape Color Digital Camo • 456277 Duck Tape Color Hot Rod Flame • 456279 Duck Tape Color Tie Dye Orange • 456287 Duck Tape Color Spotted Leopard • 456344 Duck Tape Color Zig Zag Zebra Interior Oil Based Fast Drying Polyurethane • 458529 Ultra Gloss Spray • 458530 Ultra Gloss Quart • 458531 Ultra Gloss Gallon • 458532 Ultra Satin Spray • 458533 Ultra Satin Quart • 458534 Ultra Satin Gallon • 458535 Ultra Semi Gloss Spray • 458536 Ultra Semi Gloss Quart • 458537 Ultra Semi Gloss Gallon Exterior Oil Based Fast Drying Polyurethane • 458538 Ultra Gloss Spray Store Solutions/Easy Klip • 458539 Ultra Gloss Quart As always thank you for your emails, • 458540 Ultra Gloss Gallon phone calls and information that you sup• 450908 4pk Black Easyklip Tarp Clip • 458541 Ultra Satin Spray ply us with. It is invaluable and always a • 450909 4pk Green Easyklip Tarp Clip • 458542 Ultra Satin Quart pleasure to hear from each and everyone • 458543 Ultra Satin Gallon of you. If I can be of any assistance to you • 450910 Bulk Half Black, Half Green Easyklip Tarp Clip please don’t hesitate to let me know. Page 23 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 24 •Scanner Volume 18 No. 2 • www.handyhardware.com Purchasing Bulletins • Electrical & Plumbing Products Some Information on the “Reduction of Lead in Drinking Water Act” S.3874 Signed into law: January 4, 2011 Effective date: January 2014 Congress recently passed the Reduction of Lead in Drinking Water Act. The law provides for a 36-month implementation period, after which time manufacturers and importers will be required to comply with the new standard. It uniformly reduces the lead standard for pipes, pipefittings and plumbing fittings from as much as 8% to 0.25% across the nation, which is consistent with the current laws in California, Vermont and Maryland. Summary Reduction of Lead in Drinking Water Act – Amends the Safe Drinking Water Act to exempt from prohibitions on the use or sale of lead pipes, solder, and flux: (1) pipes or plumbing fittings or fixtures, including backflow preventers, that are used exclusively for non-potable services such as manufacturing, industrial processing, irrigation, outdoor watering or any other uses where the water is not anticipated to be used for human consumption; or (2) toilets, bidets, urinals, fill valves, flushometer valves, tub fillers, shower valves, service saddles, or water distribution main gate valves that are two inches in diameter or larger. Redefines “lead free” under such Act to mean: (1) not containing more than 0.2% lead when used with respect to solder and Philip Tews, Laura Roquemore, Product Manager Lead Replenishment Specialist flux (current law); and (2) not more than a weighted average of 0.25% lead when used with respect to the wetted surfaces of pipes and pipe and plumbing fittings and fixtures. Establishes a formula to calculate the weighted average lead content of a pipe or pipe of plumbing fitting or fixture. Commonly used brasses, such as brass alloy per ASTM B283, UNS C37700, have a lead content ranging from 1.5% to 2.5%. This amount of lead content makes it unsuitable for use in a lead-free valve application. All manufacturers of brass plumbing components are currently or already have reformulated the brass that they use in producing their products. This will result in new model numbers and increased costs. Some suppliers now offer lead-free brass — a specially formulated alloy whose lead content is small enough to fall below the mandated limit of 0.25%. However, this brass has so far been used only in simply machined fixtures and fittings such as pipes and elbow joints. Some manufacturers have noticed that the regulations don’t mandate totally lead-free components: just a weighted average lead content of wetted surfaces (as a percentage of the overall system). So it might be theoretically possible to use a brass valve if, for instance, all other wetted components in the system were made of nonleaded materials such as stainless steel. However, the combination of variable sourcing, the potential for last minute design changes, and the calculation of weighted average lead content for every assembly make this solution too troublesome for most manufacturers. A Few Websites that Provide Additional Information ASCO Valve http://www.ascovalve.com/Common/PDFFiles/Product/ASCO_NSF61_White_Paper0810.pdf WeAreLeadFree.net http://www.weareleadfree.net/pages/news_details.asp?id=71 http://www.weareleadfree.net/National_Legislation http://www.weareleadfree.net/Leadology_101 Water & Wastes Digest http://www.wwdmag.com/Reduction-of-Lead-in-Drinking-Water-Act-Passed-by-Congress-newsPiece22270 Page 25 •Scanner Volume 18 No. 2 • Handy Honors •Burk’s Hardware Turns 50 by Gary Smith Retail District Manager - North and Northeast Texas Mr. Johnny Burks, owner of Burks Hardware in Frankston, Texas, was presented a 50th Anniversary Estwing Golden Hammer Award for 50 years of service. Gary Smith, Handy Hardware’s Retail District Manager, presented the award on behalf of Handy Hardware and Estwig Mfg. Co. Burks Hardware was founded in 1926 by Johnny’s father, Mr. J. Louie Burks. Burks Hardware has been a Handy Hardware Member since 1988. www.handyhardware.com Page 26 •Scanner Volume 18 No. 2 • www.handyhardware.com Purchasing Bulletins • Hand & Power Tools, Fasteners, Home Improvement, Building Materials & Household Products What a way to start our 50th Anniversary! Despite the arctic blast affecting Houston and most of the country, you came and made it a successful 2011 Spring Market! The effort made by our Membership to get to the Market impressed everyone. Thank you. The Market is a great time to strike profitable deals for your store(s). For the first Market of our 50th Anniversary, the Deep Discount Store was a great place to do just that. There were some great Plan-O-Grams offered that would help many different areas of your store increase their margin and your bottom line. The Market is also a great place to get your questions answered and comments heard. Handy made sure to designate booths for your questions & comments. There was one for the HandyBuy Software Program, the Handy Hardware website (www.HandyHardware. com) and the Product Managers were committed to the New Items Area on Saturday morning. Hopefully, you were able to set aside some time to take advantage of this. I would like to take this opportunity to thank all of you for your patience and understanding as we transition to our new company software. Like I said in my last Scanner article, we are working to make everything better for you, our Member Owners. There is a lot of unrest in the world right now. This will cause uncertainty in commodities and their prices will most likely go up. Due to most of this occurring in the Middle East, it is most likely that oil will be the first and most affected. Jonathan Patterson, Shelly Mayes, Product Manager Replenishment Specialist NOW IN WAREHOUSE ters (601252 & 601260) • Glad Trash Bags - 13 Gallon Tall Kitchen Drawstring Bag with Odor Shield 40/Box (601262), 45 Gallon 2.5 Mil Drawstring POWER TOOLS Contractor Bag 16/Box (601263), 30 GalDAYTONA POWER TOOLS – Competitive lon ForceFlex Drawstring Trash Bag 40/Box everyday retail price points, but expect to see (601264) on promotional pricing throughout most of the • Kingsford - 12.5lb Bag Match Light Briyear! quette (752586) • 3/8” 18Volt Cordless Drill/Driver with Bat- CHURCH & DWIGHT - Large assortment tery & Charger (168999); $29.99 Retail of Arm & Hammer Baking Soda, Liquid & • Corded model has $14.99 Retail Powdered Laundry Detergent, Super Washing • 1500Watt Dual-Heat Heat Gun (168996); Soda, Fabric Softener, Carpet Deodorizer, Cat $19.99 Retail Litter • 3/8” 4.2Amp Variable-Speed Drill (168991), • Xtra Liquid & Powdered Laundry Detergent ¼-Sheet Palm Sander (168993), 3.5Amp • Parsons Ammonia Variable-Speed Orbital Jig Saw (168994) and • Oxi-Clean brand Stain Removers 4.5” 5Amp Angle Grinder (168995); $44.49 • Kaboom brand cleaners Retail • Orange GLO brand floor cleaning products • 7.25” 10Amp Circular Saw (168992), 6Amp 5-Position Reciprocating Saw (168997) & 6” JARDEN HOME BRANDS 1.2Amp Bench Grinder (168998) • Pectin, Canning Spice Mixes, Canning Funnel, Diamond Blue Book & more (606237 HOUSEWARES – 606256) CLOROX • Clorox - 30oz Disinfecting Bathroom Cleaner RUBBERMAID COMMERCIAL Spray (600981) • 26 lb. Hanging Scale (604300), 330 lb. • Liquid Plummer - 32oz Liquid (262544) & Hanging Scale (604301) and 26” x 33” Black Foaming Pipe Snake (262545) Service Cart (800255) • Armor All - 32oz Spray Vinyl Protectant (304568), 1 Gallon Vinyl Protectant ONTARIO KNIFE (304569), 25CT Protectant Wipes (304570) • Old Hickory 7” Meat Cleaver (601920) • Brita - Water Filtering Pitcher, Slim (601261), 1-pack and 3-pack of Pitcher FilHAND TOOLS MAGNUM TOOL CORP • 6,000 lb Manual Pallet Jack (652971) Page 27 •Scanner Volume 18 No. 2 • www.handyhardware.com Page 28 •Scanner Volume 18 No. 2 • www.handyhardware.com Purchasing Bulletins • General Hardware, Home Improvement & Paint With the new warehouse up and running, a new software package in place and the spring 2011 Market, the purchasing department at Handy has been a very busy place. It has been a tremendous task to fill the Meridian facility, develop new computer skills and follow through on the best attended Market in Handy’s 50 year history. With these events comes opportunity, risk and a lot of checking and double checking to make sure the jobs at hand are done properly and in a timely manner. Soon, we will begin working on our Fall Market to be held August 18, 19 & 20 in San Antonio, Texas. With three Markets annually, a lot of time, thought and effort is spent on these major promotional events of the year. The purchasing department has evolved a lot in the past year with the addition of three merchandise replenishers, Travis Patterson, Shelley Mayes and Robert Hill. All three have been sent to school to learn to use our purchasing software from JDA (known as E3) and all three are certified in the use of E3. Buying for two warehouses, serving over 1,200 members and tracking around 48,000 total warehouse items is quite a task. These new replenishment specialists, along with Lupita Rios and Laura Roquemore, work as a team with their respective product managers to oversee and maintain our inventory. Despite a nationwide winter storm, our 50th Anniversary Spring Market ended up being tremendous . We were worried about attendance on Friday morning but by that afternoon, our Members began to pour in. Saturday was a very busy and productive day. It’s always good to see familiar faces and friends at the Market, and being able to help them in any way I can. In my opinion, the Saturday night party was exceptional! At Handy, we really depend on our vendors to step up and do things for us they don’t do for other customers. The purchasing department pressures vendors to make as many Member calls as they can and educate our Members about their products. We are also asking vendors to be more imaginative in their Market presentation and bring new, innovative booths to the Markets. With the addition of a John Newell, Lupita Rios, Product Manager Replenishment Specialist new distribution center, Handy is becoming more visible in the vendor community and it is showing at out Markets by the increase in booth count and new vendors. We also had a record number of booths and exhibitors at our recent show. Please Members, support these vendors who support Handy. closet rods from John Sterling. Also from KV, we have added a number of storage items and accessories. We are offering a new selection of storm doors from Larson. These additions just about double our warehouse program from Larson. The selected items added were based on drop ship sales provide to Handy by Larson. In department 10, the vast majority of Department 01, the hardware department, purchases are drop ship lumber and buildshould be a very profitable area in your store. ing materials from vendors such as Bluelinx, While it is very SKU intensive, the margin is Boise Cascade, Universal Forest Products very good. There is a growing trend among and other suppliers. If you need information homeowners to have all of the metal finishes on how to bill your building material needs match including door knobs, cabinet pulls and through Handy, please call me. hinges and bathroom accessories. In the past year, we have added a number of these items Handy separates paint sundries from paint in satin nickel and oil rubbed bronze. We are by department. I manage department 46 currently reviewing our Amerock listing to (paint) and Cathy Fulford manages paint make sure Handy is up to date. Through Tytan sundries (45). Our major architectural paint (bulk) and Koch (packaged), our rope offering lines, PPG, Valspar & California Products are is being very well received. Koch is currently ready to convert and replace your private label offering a conversion program at 50% off that programs with products that are nationally will help you clean up and organize an often known. Handy recently revamped our offerneglected part of a store. Selling bulk rope ing from California products by re-examining (from Tytan) by the foot is also very profitable. our line up of Fixall branded paint. We exited In the last few months a number of Kwikset a number of Fixall items and replaced them box pack items have been added to stock. This with Gray Seal branded product. These news include Tylo entry locks in bright brass that items are in stock and ready to ship! We also are keyed differently. These “KD” Tylo’s are maintain a good core group from Rust-Oleum, not available in clear pack. Handy features Minwax, Krylon, Masterchem (Kilz) and other a number of major brands in our hardware name brand products. department and most of these vendors have lucrative programs when it comes to replacing We feature named brand products throughprivate labeled items. out all of our departments and feel that nationally advertised items bring credibility to In department 10, the home improvement your store that private labeled items can’t. As department, there have been some changes. mentioned earlier, many vendors have great The John Sterling Co. has been purchased by conversion programs to help get you out of Knape and Vogt. We carry burglar bars and private label and into name brand products. Page 29 •Scanner Volume 18 No. 2 • Handy Announcements •Nominees for Young Retailer of the Year by Lynn Bradley Senior Director of Retail Development Isaac Smith Jeffery Peters Matt’s Cash & Carry Building Materials Pharr & San Benito, TX Jack’s Home Improvement Center Wiggins, Mississippi Handy Hardware is proud to nominate Jeffery Peters and Isaac Smith for the National Retail Hardware Association (NRHA) Young Retailer of the Year. Jeffery Peters is being nominated for the NRHA Young Retailer of the Year for not only running a successful business, but also for his high standings within his own community. Ever since opening Jack’s Home Improvement Center in 2003, Jeffery has been building his business literally from the ground up. When Hurricane Katrina hit the Gulf Coast, he supported his community by opening his doors the very next day. When Jeffery isn’t running the store, he volunteers his time and energy to a variety of community activities from youth sports to a war memorial. Jeffery is a shinning example of the next generation of business owner and we are fortunate to have him. Isaac Smith is being nominated for the NRHA Young Retailer of the Year for spearheading the growth of several departments including a 25% increase in their paint department. Isaac began working full-time in his family-owned and operated store in 2005 and is currently the Head of Marketing and Purchasing. He developed a consistent advertising campaign in print, on TV and over the internet as well as launching Matt’s Cash and Carry’s initial website. Isaac is also active in his community; he volunteers his time to over 30 different organizations while raising a family. We are very fortunate to count Isaac among our legion of Handy Members. www.handyhardware.com Page 30 •Scanner Volume 18 No. 2 • www.handyhardware.com Purchasing Bulletins • Automotive, Lawn & Garden & Outdoor Products Well the Spring Market was super successful; even though it was icy, hope our specials and products heated up your interest. The weather didn’t put off as many Members since we still had a record numbers in a$endance. As always, it was good to visit with you, our Members, and enjoyed the conversations we shared. Suregreen, the company that supplies us with our bag goods, mulch, po$ing soils etc. has ceased business. We were informed the Tuesday prior to our Spring Market so we had to switch to another company to supply Handy with our bag goods. The new vendor is Hope Agri Products and they have 5 locations to serve our Members needs in respect to Truckload purchases in Hope Ark, Powderly Tx, Dallas Tx, Livingston Tx and Darrow La. We will also be switching to their product once current supplies of Suregreen product are exhausted. Mike Spedale, Travis Patterson, Product Manager Replenishment Specialist riders, tillers and walk behind units for 2011. We are shipping out what 2010 product we have from bookings and 2011 product should be arriving shortly. Price increases for the walk behinds are in the $2.00 - $5.00 range while the price increase for their tractors are in the $25.00 - $40.00 range. Also, Husqvarna/Poulan has informed me of a manufacturing problem on their tillers and ZTR ‘s that will delay the 2011 units until March 2011. If you This will be a rolling change as we exhaust our supply from one vendor ordered any of these units during our booking program, your order may be to the other Vendor’s product Contact Information for Hope Agri is delayed until March 2011 a+er our 2010 stock is exhausted. Cathy Brown 1-800-227-4474 The Sku Changes 2 C/F Pine Bark 2 C/F Pine Bark Nuggets 2 C/F Hardwood Mulch 40# Potting Soil 40# Top Soil 40# Manure Landscapers Mix 2 C/F Red Mulch 2 C/F Black Mulch 2 C/F Cedar Mulch 2 C/F Old # 652792 652793 652794 652795 652796 652797 652798 652799 652800 652826 New # 650363 650293 650316 650378 650380 650228 650330 650217 650329 650061 In the next few weeks I will be sending out a Buyers alert concerning Husqvarna/Poulan. Due to EPA mandates, they have had to make changes to the fuel tanks on their Some of the new vendors/items that were at the Spring Market are now in the warehouse: • Corona with 18 items • Black and Decker with a full cordless line of trimmers, blowers and hedge trimmers in 18 and 24 volt (look at SKU 652961 their combo pack, as a great gi+ idea) • Corrosion Technologies, with Corrosion X • Equustock with their Pine Bedding products • Sarge Knifes for some great values Price changes are due to be in effect shortly a+er the market. Increases have been received on all of the glove lines Handy stocks. There is a 10%+ increase in gas cans and even dog food has had a price increase. Anything that has to do with petroleum, steel, copper, co$on, and resin are showing increases. As always, we will constantly work with our vendors to secure the best cost available. Spring is here, so make sure you’re ready. Mulch, yard chemicals, fertilizers and all the tools your customers will be looking for as the weather gets warmer. Last time we encounter this type of winter weather, Members were able to capitalize on the effects that the ice and snow did to lawns and shrubbery. So, don’t get caught short, and have a very profitable Spring. Page 31 •Scanner Volume 18 No. 2 • Handy News •Handy Hardware’s Market Photos by Spencer Jackson Graphic Designer If you have been to any of Handy Hardware’s Markets, you might have noticed someone taking pictures on the Market floor or during the Saturday Night reception. You might have posed for a picture or two and never seen them printed. I can assure you that we do our best to include as many pictures as we can but we do miss some. To display the rest, Handy Hardware has put those pictures online. To see them, go to Handy Hardware’s Photobucket at http://s1200.photobucket.com/home/ Handy_Hardware/index Look for a link on our main website as well. www.handyhardware.com