Conference guide - Quality Matters

Transcription

The 6th Annual QM Conference on
Quality Assurance in Online Learning
Charting the Course
Conference Program
September 29 - October 1, 2014
Renaissance Baltimore Harborplace, Baltimore, Maryland
www.qualitymatters.org
Follow QM Conference on Twitter #qmconf
©2014 MarylandOnline, Inc.
Keynote Address
Tuesday, September 30, 2014
8:00-9:30am – Maryland Ballroom
Keynote Panel
Deborah Bushway, Gerry Hanley, Fred Lokken, and Mary Ellen Petrisko
Quality Reconsidered – How Can Quality Assurance
Navigate Today’s Currents of Change?
Moderated by: Ron Legon, Ph.D., Quality Matters Executive Director
Deborah Bushway, Ph.D.
Gerry Hanley, Ph.D.
Fred Lokken
Mary Ellen Petrisko, Ph.D.
Chief Academic Officer
and Vice President of
Academic Innovation at
Capella University
Senior Director for
Academic Technology
Services for the California
State University (CSU),
Office of the Chancellor
and the Executive Director
of the CSU’s MERLOT
Dean of WebCollege and
a tenured professor of
Political Science at Truckee
Meadows Community
College, Reno, Nevada
President of the WASC
Senior College and
University Commission
“Quality Reconsidered – How Can Quality Assurance Navigate Today's Currents of Change?" tackles how growing pressure to
reduce the cost of higher education, accelerate student progress, and emphasize competencies in the certification of
student learning is bringing change to traditional colleges and universities, opening doors to new providers, and inviting
experiments in unbundling the services that higher education institutions have typically provided. Can our existing quality
assurance and accreditation mechanisms respond to these changes and remain relevant?
A national benchmark
for online course design.
Quality Matters reserves the right to make changes to this program and to individual sessions and events within the program.
6th Annual Conference Guide - Charting the Course
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Table of Contents
Welcome .........................................................................................................................4
General Information..........................................................................................................5
Pre-conference Workshops ................................................................................................6
Schedule at a Glance .......................................................................................................8
QM Program Award Winners ..............................................................................................9
Poster Sessions ..............................................................................................................10
Session Schedule by Track ..............................................................................................12
Schedule and Program ....................................................................................................15
Sponsors and Exhibitors ..................................................................................................37
Conference Center Map...................................................................................................41
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w e l c o m e
Dear Colleagues,
Welcome to Baltimore and the 6th Annual QM Conference on Quality Assurance in Online Learning. This conference
brings together faculty members and teachers, instructional designers, program administrators, educational
publishers, researchers, and distance education and institutional leaders who participate in our international
community on quality education.
This meeting, “Charting the Course,” is our most collaborative and inclusive meeting to date. The conference offers
many opportunities to connect with people and organizations that have succeeded in creating high-quality online
courses and programs.
You'll hear a thought-provoking keynote discussion, network with peers, decision-makers and QM staff. During
concurrent sessions, you will have an opportunity to collaborate to address tough topics in education while exploring
effective ways for improving course quality. We encourage you to question, create, learn and engage in open and
authentic ways.
QM staff and the Program Committee have put together a program that we hope will present you with intriguing
choices among concurrent sessions, hour by hour. On Tuesday evening, rooms will be available for spontaneous and
ad hoc meetings around issues of interest that arise during the day.
Our distinguished keynote panel will set the stage with "Quality Reconsidered – How Can Quality Assurance
Navigate Today's Currents of Change?" This discussion tackles the question how growing pressure to reduce the cost
of higher education, accelerate student progress, and emphasize competencies in the certification of student
learning is bringing change to traditional colleges and universities.
We are excited to celebrate the launch of the QM Instructional Designer Association (IDA). The mission of the QMIDA is to build and maintain a robust community space where instructional design professionals can learn,
collaborate, research, and share ideas and best practices. The launch event is on Tuesday evening and we hope to
see you there.
We encourage you to take in the sights and sounds of Baltimore’s Inner Harbor during your evenings. There are a lot
of things to do within walking distance from the hotel. We have many activities planned so please check in with QM
staff at the conference registration desk.
We endeavor to make your conference experience as pleasant, informative, and memorable as possible. Thank you
for coming. Enjoy your stay.
Sincerely,
Ron Legon
Executive Director
Deborah Adair
Managing Director
and Chief Planning Officer
Ron Legon
Deborah Adair
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General Information
Program Committee
Members
QM and SoftChalk
A series of joint sessions, “Best of the Best Practices in Online Course Design,” will be
presented the afternoon of October 1 as part of the First Ever SoftChalk User
Conference. You’ll hear from educators from across the country who will discuss and
demonstrate how they design and deliver effective online courses using the Quality
Matters Standards and SoftChalk Create. Each session will focus on best practices for
one or more of the QM Standards. All sessions will take place in the Kent Room.
Separate registration required for the SoftChalk Conference October 2.
Selfie Contest
Julie Porosky Hamlin, Chair
MarylandOnline
Deborah Adair
Quality Matters
Melody Buckner
University of Arizona
Luke Burton
#QMConf Selfie Contest is a great excuse to strike a pose. Props and selfie supplies will
be near the registration tables. Be sure to tag #QMConf when uploading to Twitter and
Instagram. Prizes with Maryland flair will be given to favorites at closing session.
QM Gives Back
Quality Matters and Scholastic Books are teaming up to host a book fair for the QM
Gives Back charity event. Books purchased through the book fair will be donated to
North Bend Elementary/Middle School in memory of Anne Smedinghoff, Johns Hopkins
University alumna and U.S. State Department Diplomat.
Highland Local Schools
Francis Cornelius
Drexel University
Belle Cowden
University of Northern Iowa
Barbara Frey
University of Pittsburgh
Marijane Hakun
Badges
Upon registration at the conference, you will receive a name badge that should be worn
to all general and concurrent sessions, meal functions, and special events.
Hotel information is located on the back of the badge.
Quality Matters
Karen Hall
Point Park University
Linda Jacoby
Presenter Ready Room
Check in at the Executive Board Room at least an hour before your presentation. Use this
presenter ready room to check your computer connection to the projector and test slides.
James Johnson
Pierce College Military Program
Ann Musgrove
Web Access
Attendees receive complimentary Wi-Fi in the meeting area by using the Wi-Fi code:
quality. Please be considerate of other conference attendees sharing Internet access by
limiting activities such as streaming media. We ask that you use no more than one
device at a time.
Florida Atlantic University
Penny Ralston-Berg
Pennsylvania State University
Elizabeth Seibert
Angelo State University
Conference Information & Registration Table
The QM conference team is on hand to answer any questions about program tracks,
workshops, session topics and networking opportunities. Find us in the
Maryland Foyer.
Tweet your own impressions of the conference using #qmconf
Kay Shattuck
Quality Matters
Melissa Thomas
Salisbury University
Presentation Slides
Presentation slides can be accessed by visiting
https://www.qualitymatters.org/2014-annual-conference-presentations
Evaluation Links
Use the following url for evaluation surveys:
Tuesday morning session evaluations: http://bit.ly/1pLZoHv
Tuesday afternoon session evaluations: http://bit.ly/1uiELJa
Wednesday morning session evaluations: http://bit.ly/1BpWYqy
Wednesday afternoon session evaluations: http://bit.ly/1lTHZls
Overall Conference Evaluation Survey: http://bit.ly/1wf9ztJ
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Lets’ Connect. Update Your Profile
on the ERConnect Conference App!
Login to your ERConnect conference profile to edit any
information that you are sharing with other attendees.
Connect with other attendees, upload your photo and link all
your social media accounts. To log into ERConnect and set
your profile, please visit: http://tinyurl.com/or5tm3c
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MONDAY, SEPTEMBER 29 Pre-Conference Workshops
Morning 1/2 Day Workshops
(8:00 AM – Noon)
How Does the QM Process Look at Your Institution? Joan McMahon, Annie C. McMahon, John Sener
You THINK implementing the Quality Matters Program at
your institution is positively impacting teaching and
learning, but how do you really KNOW? This workshop will
help you learn how to assess QM's institutional impacts on
a variety of levels including faculty transformation, student
success and institutional policies and culture. Examine
some schematics on impacts and determine how they can
be applied. This workshop will provide ideas about
capturing impact assessment using different research
approaches and sharing strategies for changing institutional
culture.
IDA-Beyond Understanding: Working with Faculty to
Compose Exemplary Objectives - Matt Acevedo
Instructional Designer Workshop. Beyond Understanding:
Working with Faculty to Compose Exemplary Objectives will
explore strategies that can be used by faculty leaders,
instructional designers, and trainers when working
alongside faculty members to assist in formulating courseand module-level learning objectives that are measurable,
observable, attainable, and appropriate for online and
hybrid environments in higher education. Through
roleplaying and simulation, workshop participants will learn
tips for collaborating with faculty members to develop
exemplary objectives by identifying a course’s broad
instructional goals, adapting these goals into course-level
objectives through discussions about real-world applications
of the course’s content, and determining module-level
objectives by conducting subordinate skills analyses on the
course objectives.
Afternoon 1/2 Day Workshops
(1:00 PM – 5:00 PM)
IDA-Gagné, ARCS, & Alignment, Oh My! Building an ID
Toolbox - Charles Hodges
Instructional Designer Workshop. This session will introduce
concepts that are fundamental tools for instructional
designers, but may not be discovered outside graduate-level
instructional design programs. This session will include
strategies for using these tools with subject matter experts
without using too much education/ID -related jargon.
Connecting Learning Objectives and Assessments Jillian Jevack
Students sometimes have difficulty making connections
between learning objectives and how they are assessed.
Drawing a connection between the learning objectives and
the assessments that measure those learning objectives is
what this workshop is all about. Participants are provided
with tools that will enable them to make these connections
more apparent to students.
NEW! Using Instructional Materials and Technology to
Promote Learner Engagement - Jillian Jevack
Alignment relies not only upon the connection between
learning objectives and assessments, but also upon
connections with instructional materials, learning activities,
and technology. In this workshop, you'll explore how to
effectively integrate instructional materials, learning activities,
and technology with each other to support students towards
success on assessments and in meeting course objectives.
Participants are provided an Assessment Instruments
worksheet with rubrics, web sites, and other tools used to
find new and unique types of assessments. These
assessments can be used to determine if students are
meeting stated course objectives. Activities in this workshop
include the development of an “Improvement Plan” that
participants will use to assess the strengths and weaknesses
of their current objectives and assessments; recommended
improvements; and, document how soon these need to be
completed. The workshop activities culminate with the
creation of a new rubric or modification of an existing rubric
that participants will use in their current online course(s) to
provide formative feedback to their students.
Addressing Accessibility - Diana Zilberman
The “Addressing Accessibility” workshop invites
participants to learn more about assistive technologies and
provides them with activities that enable them to
experience first-hand the challenges faced by students with
physical disabilities. Institutional accessibility policies are
also explored. Participants are introduced to resources and
review tutorials about how to create accessible Word
documents and PowerPoint presentations as well as the
concept of Universal Design. Upon completion of the
workshop, participants will have a better understanding of
the challenges students with disabilities face with online
course materials and will be equipped with solutions to
create accessible course materials.
Improve Your Online Course - Mary Wells
The “Improving Your Online Course” workshop explores the
Quality Matters Rubric and provides a framework to improve
the quality of an online course. Participants use the Rubric
to review their online courses and develop a course
improvement plan. The content is based on the eight
general standards of the Quality Matters Rubric.
Participants should have an online course ready to improve.
This workshop is not for building a course from scratch.
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Quality Matters for Administrators - Deb Adair, Brenda Boyd
This pre-conference workshop is designed to acquaint
higher education administrators with QM’s underlying
principles; the critical materials, processes and
administrative elements of the QM online course quality
assurance program; and the opportunities and challenges of
implementing QM at an institution. It’s intended to be a
practical workshop, stressing the steps administrators might
take to successfully develop an implementation strategy.
Designing for Presence: QM and the Community of Inquiry
(CoI) Framework as Guides - Bethany Simunich
Designing for Presence: QM and the Community of Inquiry
(CoI) Framework as Guides. This workshop will explore the
intersection of the QM Rubric and the Community of Inquiry
(CoI) framework by highlighting specific QM standards and
design practices that can be used to design opportunities
for presence into your online course. The workshop will give
participants a firm grounding in the CoI framework, later
moving to a discussion and demonstration of specific
design considerations that will create opportunities for
presence during the teaching of the course. Tools and
media to enhance interaction and presence (and which
must be considered during the design phase) will also be
discussed. The workshop will end with a discussion on how
to build on presence to create a robust online learning
community. Participants will leave with a toolkit of what to
consider during the design phase and while teaching to set
the stage for presence in their online course.
K-12 Applying the Quality Matters Secondary Rubric Christine Voelker
Our flagship course on the K-12 Secondary Rubric and its
use in reviewing the design of online and blended courses is
intended for a broad audience, including, but not limited
to: teachers, instructional designers, administrators and
adjunct instructors of dual enrollment courses who wish to
understand more about the Quality Matters process.
Participants are introduced to the Rubric itself, its
application to a teacher-created online course, and writing
helpful recommendations for continuous course
improvement. This workshop is appropriate for teachers,
instructional designers, administrators and regulators who
wish to understand more about research-supported best
practices and quality course design.
Full Day Workshops
(8:00 AM – 5:00 PM)
IDA-Instructional Design Practice: Fill Your Bag of Tricks! Penny Ralston-Berg
Instructional Designer Workshop. This full-day workshop is
an opportunity for instructional designers to step outside
the chaos and reflect on design practice – who we are as
designers, what we do, and how we do it. Participants will
discuss issues, hone skills, and expand their bag of
instructional design tricks. Theory and models are
important, but here we’ll focus on the things they don’t
teach in school. This workshop is appropriate for a wide
variety of skill levels and is equally great for those who don't
have a formal background in instructional design, those who
only have a few years of experience, and even for veteran
designers who feel too busy to take a step back and reflect.
Designing Your Blended Course - Mary Beth Graham
The “Designing Your Blended Course” workshop explores
the eight general standards in the QM Rubric and provides
a framework to build a blended course. While we recognize
that each institution will define "blended" in its own way,
this framework will work with any combination of face-toface and online elements. Participants use the QM Rubric
to review key blended elements and develop a course
development plan. The content is based on the eight
general standards of the Quality Matters Rubric.
Note: Participants in this workshop need to have a blended
course to work on throughout the session.
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SCHEDULE AT A GLANCE
MONDAY, SEPTEMBER 29
WEDNESDAY, OCTOBER 1
Pre-Conference Workshops and
Evening Welcome Reception
Sessions Continue
7:00 AM - 8:00 AM
Breakfast
7:00 AM - 8:00 AM
Breakfast
8:00 AM - 8:50 AM
Concurrent Sessions
8:00 AM - 5:00 PM
Pre-Conference Workshops
9:00 AM - 9:50 AM
Concurrent Sessions
8:00 AM - 12:00 Noon
AM Workshops
9:50 AM - 10:20 AM
Break
10:00 AM - 10:15 AM
Break
10:20 AM - 11:10 AM
Concurrent Sessions
12:00 Noon - 1:00 PM
Lunch for Workshop
Attendees
11:20 AM - 11:45 AM
Concurrent Sessions
1:00 PM - 5:00 PM
PM Workshops and Full-Day
Workshops Continue
11:55 AM - 1:40 PM
Lunch and Awards
1:50 PM - 2:40 PM
Concurrent Sessions
3:00 PM - 3:15 PM
Break
2:50 PM - 3:15 PM
Concurrent Sessions
Welcome Reception
3:15 PM - 3:45 PM
Break
3:45 PM - 5:30 PM
Closing Session
6:00 PM - 7:30 PM
TUESDAY, SEPTEMBER 30
QM 6th Annual Conference Sessions Begin
7:00 AM - 8:00 AM
Breakfast
7:00 AM - 7:45 AM
Newcomer’s Breakfast
8:00 AM - 9:30 AM
Keynote Panel
9:40 AM - 10:30 AM
Concurrent Sessions
10:30 AM - 11:00 AM
Break
11:00 AM - 11:50 AM
Concurrent Sessions
12:00 Noon -1:30 PM
Lunch
12:45 PM - 1:30 PM
Poster Session
1:40 PM - 2:05 PM
Concurrent Sessions
2:15 PM - 2:40 PM
Concurrent Sessions
2:40 PM - 3:10 PM
Break
3:10 PM - 3:35 PM
Concurrent Sessions
3:45 PM - 4:10 PM
Concurrent Sessions
4:20 PM - 5:10 PM
Concurrent Sessions
5:20 PM - 6:10 PM
Concurrent and Pop-Up Sessions
(25-minute and 50-minute)
6:45 PM - 7:45 PM
Pop-Up Sessions
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QM program award winners
Congratulations to the Recipients of the 2014
QM Making a Difference for Students Award!
Individual Award Recipient:
Outstanding Impact by an Individual
Institutional Award Recipient:
Outstanding Impact by an Organization
New Mexico State University-Alamogordo is recognized for
its response to the quick growth of online course offerings
with a comprehensive plan for restructuring online quality.
Its team approach to creating engaging, well-designed
courses taught by caring and responsive faculty has resulted
in overall student success backed by both quantitative and
qualitative data. We applaud New Mexico State UniversityAlamogordo for its efforts to increase the overall quality of
online education there.
Reba-Anna Lee, Marist College, is recognized for her work
in helping improve student engagement and satisfaction
with online courses. Reba-Anna helped develop the Online
Course Redesign Institute or Program (OCRI/OCRP) and the
New Course Design Program (NCDP), which initially uses
the Quality Matters Rubric during the planning and
development stages. Reba-Anna demonstrated a marked
increase in student engagement and satisfaction in courses
designed or redesigned using the Quality Matters Rubric.
About the QM Making a
Difference for Students Award
Institutional Award:
Outstanding Impact by an Organization
Quality Matters’ mission is to promote and improve the
quality of online and blended education to support learners.
This award recognizes individuals or groups that exemplify
QM’s focus on learners through the implementation of QM
Standards, practices and processes that have demonstrated
impact on learner success. The implementation should be
either broadly transformative in impacting the general learner
experience in online and/or blended courses or significantly
and directly meaningful for a specific subset of learners.
Evidence of success – statistical and/or anecdotal – should
clearly demonstrate positive outcomes for learners.
The Outstanding Impact by an Organization award recognizes
institutions or groups that exemplify QM’s focus on learners
through the implementation of QM standards, practices and
processes that have demonstrated impact on learner success.
The implementation should be either broadly transformative in
impacting the general learner experience in online courses or
significantly and directly meaningful for a specific subset of
learners.
Award Criteria:
Sustainability of the initiative: The nominee has described
how the initiative is being maintained and/or enhanced for
continued impact on learner outcomes.
Individual Award:
Outstanding Impact by an Individual
Evidence of Impact: The nominee has provided evidence on
how the initiative has impacted learner outcomes or the
learner experience in online/blended courses.
QM seeks to recognize individuals whose efforts to champion
the Quality Matters process at their institutions have yielded
demonstrable impact on the quality of online and/or blended
education there. The impact may be in the form of specific
innovations that have yielded positive outcomes for the
institution or in the scale and scope of the adoption of the
QM Rubric, process, or program across the organization.
Significance of Impact for Students: The nominee has
demonstrated the significance of the achievements for
learners.
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Poster Sessions
Track
Title and Description
Presented by:
Quality in
All Modes of
Teaching
Evaluating Instructor Delivery: A System Based on QM Principles
At many institutions, after a course is designed based upon Quality Matters Standards, there
are often multiple sections of the same course, taught by multiple instructors, running
simultaneously. At our institution, we have as many as 935 sections (both undergraduate
and graduate) taught by 535 instructors every session. Ensuring quality course delivery by
each section instructor can be a challenge. Basing course delivery measurements on QM
principles can help make for a smooth and effective process. We have developed an annual
performance evaluation system based upon QM Standards. In this session, we will
demonstrate how QM Standards can go beyond course design to assure quality in online
course delivery.
Stacey Bybee, Columbia College
Beyond the
Standards
Positive QM PR: Promoting Successes and Goals; Creating Awareness and
Encouragement
What is Quality Matters, who is involved, and how does QM help our campus and community?
Our small, rural campus addressed these questions in designing and implementing several
webpages and other public relations and awareness strategies. We congratulate our faculty,
promote QM courses, and generate interest in our efforts to focus on meeting student success
support and needs. Come visit with us, review our outreach, and help us continue to improve!
Debra Canavan, Kodiak College,
University of Alaska Anchorage
Beyond the
Standards
Now That We Learned How to Apply the Rubric...
We are fortunate to have buy-in from the top, which gives us the ability to try different
things. But how do we extend it throughout the college, to all of our faculty, to the
instructional designers, and keep it going when people move on (we lost both of our QMexposed instructional designers)? Well, no one can say we're not determined. In this session,
you will learn about how a small institution with a small online division embraced QM in
principle and is preparing to move forward, supported by a group of faculty and
administrators ready to spread the word and show what can be done.
Paula Cancro, The College of
Westchester
Barriers
Overcome
Balancing Acts: Negotiating Faculty Member Variability and
Standardization During QM Integration
The roundtable aims to discuss the challenge campuses often face in the tension between
standardization efforts and the flexibility that faculty require. We highlight an 18-month
process to pilot the frameworks, support, and processes for QM integration and to gather
feedback from faculty members en route to established norms for our campus. The
roundtable presents initial successes in arriving at a balance between standardization and
the variability that faculty present. We invite the audience to compare our findings to the
experiences at their campuses.
Ernesto Colin,
Loyola Marymount University
Quality in
All Modes of
Teaching
QM Standards and the Principles of Good Teaching
Does good design based on QM Standards impact good teaching based on Chickering and
Gamson's seven principles of good teaching? Come review research and discuss the impact
of good design on good teaching.
Beyond the
Standards
OCIP: A Hands-On Framework for Helping Faculty Developers Meet Quality
Matters Standards
The online course improvement program (OCIP) was developed to provide professional
development, resources, fellowships, and design models based on Quality Matters. The
program has seen tremendous success in helping courses meet Quality Matters Standards,
training professors for instructional design, and introducing new faculty to the online
environment. This hands-on session will provide a unique look at institutional continuous
improvement and the expansion of quality online courses.
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Kate Bowersox, Columbia College
Kitty Deal, Kodiak College,
Shannon Tabaldo,
Loyola Marymount University
Tena B. Crews,
University of South Carolina
Kelly Wilkinson Scott, College of
Business, Indiana State University
Jed Duggan,
New Mexico State University
Miley Grandjean,
New Mexico State University
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Track
Title and Description
Presented by:
Research
Are Students Experiencing the Intended Outcomes of Quality Matters
Standards?
This poster is based on a study that investigated whether students are actually experiencing
the intended outcomes of QM in courses designed by following the QM Rubric. The research
question driving this study was "Are students experiencing the outcomes intended by the
Quality Matters Standards?" Results of this study indicate that the majority of the students
experienced the QM intended outcomes of the 21 essential Standards. This work provides a
foundation for future studies of the achievement of intended outcomes for courses designed
according to the QM Rubric.
Maryam Ghayoor Rad,
University of Northern Iowa
Quality in All
Modes of
Teaching
The Matrix: Examining the Intersection of Standards for Online and F2F
Instruction
This poster will outline how the standards of online course design and Quality Matters
intersect to guide quality teaching and learning in multiple modalities. Because many
college professors struggle with supporting student writing across disciplines, writing
instruction will be the focus of the example course outline illustrated within the matrix.
Sandra Hess Robbins,
University of West Georgia
Cindy Ann Smith,
University of West Georgia
Beyond the
Standards
Addressing Federal Financial Aid Requirements Within Course Design
Ensuring online courses meet eligibility requirements has become of paramount importance in
higher education. Knowledge of what these criteria are and the formation of strategies to meet
them are essential to delivering online instruction. These strategies must extend to the design
of instruction at the course level. This presentation will cover these criteria and explore options
for meeting them. Attendees should expect to be engaged and eager to tackle this hot topic.
Dan Jones, Ball State University
Beyond the
Standards
Is Your Course Fit? Using QM for Developing Standardized Course Templates
Designing an online course from scratch can be a daunting task. Applying the Quality
Matters Rubric to a standardized template on which courses are built makes the course
development process less complicated and provides for a more consistent end product. In
this session (designed for faculty, instructional designers, administrators, and other
stakeholders of quality distance learning), one veteran faculty member and the college's QM
Coordinator will discuss the development of distinct Ready-to-Use templates following the
Quality Matters Standards.
Diane Minger, Cedar Valley College
We Ace 'Em!
Assessing Without Guessing: Rubric Development for Online Learning
Rubric development for online learning is a sure way to ensure that Quality Matters Standard 3.3 is
met. Rubrics allow the instructor to make connections between course objectives and assessments.
We encourage the creation and use of rubrics within online courses to improve quality.
Josefina Stoleson,
University of Texas-Pan American
Susan Long, Dallas Colleges Online
Anthony Salinas,
University of Texas-Pan American
Research
Faculty Training and Student Perceptions of Online Course Quality
This study aims to determine if faculty training on Quality Matters Standards enhances
online course design as perceived by students. Survey observations were collected from the
students enrolled in online courses at the University of Texas-Pan American. Results were
compared between the Academic Partnerships (AP) programs in which instructors go through
QM-related training and traditional programs. The results generally support the positive
influence of faculty training; but the effect of training on different aspects of online course
design varies.
Ramiro de la Rosa,
The University of TexasPan American
We Ace 'Em!
Do it Right from the Start: Templates and Tricks that Help New Faculty
Build Great Courses
Experienced instructional designers share their secrets for guiding faculty who are new to
online course design and Quality Matters. Start your faculty off on the right track with a
template that models and explains QM Standards and get ideas for ways to add visual
appeal without creating problems with accessibility.
Elaine Terrell, University of
Arkansas-Global Campus
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Stormy Nolen, University of
Arkansas-Global Campus
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Session Schedule by Track
Barriers Overcome
Tuesday
9:40 AM - 10:30 AM
11:00 AM - 11:50 AM
11:00 AM - 11:50 AM
1:40 PM - 2:05 PM
3:10 PM - 3:35 PM
3:10 PM - 3:35 PM
4:20 PM - 5:10 PM
4:20 PM - 5:10 PM
5:20 PM - 5:45 PM
Introducing QM to Tough Customers
The Road to Quality - A Panel Discussion on Campus QM Implementation
Hot Topics: APPQMR Secrets Uncovered : Implementation Strategies for Success and Cost Effectiveness
QM101: Introducing and Promoting QM on the Enterprise Level
Beyond Check-the-Box Compliance Training
An Introduction to QM: The QM Quickie
What's My Line? How We Used Theater to Support QM with Instructional Design Consultants
Jumping on the QM Bandwagon: Make QM Implementation a Faculty-Driven Process
QM and Continuous Academic Innovation at Radford University
Wednesday
8:00 AM - 8:50 AM
9:00 AM - 9:50 AM
10:20 AM - 11:10 AM
1:50 PM - 2:40 PM
1:50 PM - 2:40 PM
2:50 PM - 3:15 PM
Herding Cats: The Initial Roundup
Implementing a Quality Matters Institutional Plan: Lessons Learned
12 Steps to Quality Online Courses: Helping Faculty Translate the Standards
Is it 85% Yet?
Navigating the Shoals of Introducing QM
Collaborative Development: Giving Face-to-Face Classes a Facelift While Developing Online Sections
Beyond the Standards
Tuesday
9:40 AM - 10:30 AM
11:00 AM - 11:50 AM
1:40 PM - 2:05 PM
2:15 PM - 2:40 PM
2:15 PM - 2:40 PM
2:15 PM - 2:40 PM
2:15 PM - 2:40 PM
3:10 PM - 3:35 PM
3:10 PM - 3:35 PM
3:45 PM - 4:10 PM
3:45 PM - 4:10 PM
3:45 PM - 4:10 PM
3:45 PM - 4:10 PM
4:20 PM - 5:10 PM
4:20 PM - 5:10 PM
5:20 PM - 6:10 PM
It Takes a Village: Building a Successful Statewide QM Implementation Through Collaboration
Internationalizing Quality Matters: One Size Fits All vs. Cultural Adaptation
Quality Matters for Design and Continuous Improvement
How We Overcame the Challenges of Implementing Standard 8
Quality Matters Research Initiative in Minnesota
HBCU Case Study: An Online Learning Initiative
QM 411: A Shared Directory Approach for Design Resources and Best Practices
Debunking the Learning Styles Myth, or How I Learned to Stop Worrying and Love QM
Beyond Standard 8: Universal Design and QM
Hot Topics: QM-Centered Course and Curriculum Development: Two Proven Approaches
Using Data to Turn the Tide on Course Reviews
Helping Faculty Chart the Course Toward a Successful Quality Matters Review
Atta Girl/Boy: Acing Your Accreditation Review
As Good as I Get: Self-Review of Online Teaching
Does One Size Fit All?
At Large! QM Reviews at Multi-Campus Districts
12
s e s s i o n
s c h e d u l e
b y
t r a c k
Wednesday
8:00 AM - 8:50 AM
9:00 AM - 9:50 AM
9:00 AM - 9:50 AM
10:20 AM - 11:10 AM
10:20 AM - 11:10 AM
10:20 AM - 11:10 AM
10:20 AM - 11:10 AM
11:20 AM - 11:45 AM
2:50 PM - 3:15 PM
2:50 PM - 3:15 PM
2:50 PM - 3:15 PM
2:50 PM - 3:15 PM
2:50 PM - 3:15 PM
What About Delivery?
Fifth Edition, 2014 HE Rubric: Navigating the QM Professional Development High Seas
Diminishing Returns: The Impact of 'Less Than' Helpful Recommendations
Using Quality Matters to Design and Assess Online Courses...We've Got Buy In!
Introducing QM Program Quality Certification Standards; Is Your Institution Ready?
Think Big! Leveraging Inter-Institutional Collaboration to Promote Quality
Alignment and Beyond: Application of QM Across Course Modalities in Health Sciences
Keeping a Voluntary QM Program Going and Growing
Applying, Improving, Reviewing: A Three Step Plan for QM Implementation
Using the CPE Rubric to Develop Non-Credit Online Programs
Hot Topics: Tips and Tools for Transforming Learning and Meeting QM Standards
Now That Wasn't So Difficult: Leveraging QM to Implement a Master Online Course Initiative
Making Quality Happen Through a Quality Matters Internal Review Process
We Ace 'Em!
Tuesday
9:40 AM - 10:30 AM
11:00 AM - 11:50 AM
1:40 PM - 2:05 PM
3:10 PM - 3:35 PM
4:20 PM - 5:10 PM
How to Make Your Course QM Awesome: Creative Quality Matters Applications
Reborn Digital but Not Born Accessible: Challenges of Digital Accessibility
Looking Under the Hood: Making Course Design Transparent
Probing Standard 2.5 in Light of Advanced Humanities Courses: The Question of Creativity
Harvesting the Benefits of QM Culture for Institutional Accreditation
Wednesday
8:00 AM - 8:50 AM
10:20 AM - 11:10 AM
11:20 AM - 11:45 AM
11:20 AM - 11:45 AM
No Muss! No Fuss! - What Everyone Ought to Know About Using LMS Tools to Meet QM Standards
Set Sail on a Three-Course Tour - Three Unique Examples of a QM Recognized Course
A Step from Design to Delivery: Students' Effective Use of Learner Support
Hook, Line and Sinker: Strategies for Student Engagement
Research
Tuesday
9:40 AM - 10:30 AM
9:40 AM - 10:30 AM
11:00 AM - 11:50 AM
1:40 PM - 2:05 PM
1:40 PM - 2:05 PM
What We're Learning from QM-Focused Research
Is it Working? Stop Assuming and Start Assessing!
Hot Topics: Course Design, Student Satisfaction and Student Success - Two Takes on How They Are Related
Online Student Feedback: Analysis and Implementation
Toolkit for Designing Studies on the Impact of Quality Matters
Wednesday
8:00 AM – 8:50 AM
9:00 AM - 9:50 AM
10:20 AM - 11:10 AM
11:20 AM - 11:45 AM
1:50 PM - 2:40 PM
1:50 PM - 2:40 PM
QM Impact Infrastructure: A Toolkit for Changing the Institutional Culture Through Action Research
The Student Voice: Inter-Institutional Research on the Impact of QM for Students
Teaching Faculty to Design Online Courses - Centering QM in a Historically Decentralized Process
Informing Course Improvement with Learning Analytics
Research Analysis of Faculty Peer Review Comments
Casting a Research Net: A Voyage Through QM-Interaction and Performance in Online Courses
13
s e s s i o n
s c h e d u l e
b y
t r a c k
Quality in All Modes of Teaching
Tuesday
9:40 AM - 10:30 AM
11:00 AM - 11:50 AM
1:40 PM - 2:05 PM
2:15 PM - 2:40 PM
3:10 PM - 3:35 PM
3:45 PM - 4:10 PM
4:20 PM - 5:10 PM
5:20 PM – 5:45 PM
5:20 PM – 5:45 PM
Ahoy! The Fifth Edition of the Quality Matters Higher Education Rubric
Flipped, Hybrid, Online, Face-to-Face?! Quality Design and Delivery Are Not Horses of Another Color
Digital Storytelling: The Importance of Narrative Language in Online and Hybrid Courses
Research that Informs QM Standard 8
Making the Most of Blended/Hybrid Courses
What are We Capable of? Competency-Based Instruction and the Quality Matters Rubric
Seven Principles and Eight Standards: Alignment Toward Quality Online Instruction
Buggy Before the Horse
Walking the Line Between Security and Convenience: Using Online Proctors
Wednesday
8:00 AM - 8:50 AM
9:00 AM - 9:50 AM
11:20 AM - 11:45 AM
11:20 AM - 11:45 AM
1:50 PM - 2:40 PM
1:50 PM - 2:40 PM
Of Course!...Course Design!
Anchors Aweigh: Setting a Bearing for Mobile Students
CPE Rubric Applied to a Government Agency
Using the QM Rubric to Review OER: Quality Design of OpenCourseWare
Mission Possible: 5 Scenarios to Establish a Quality Assurance Process for Professional Education
QM Tackles Competency-Based Learning and Direct Assessment
K-12
Tuesday
9:40 AM - 10:30 AM
11:00 AM - 11:50 AM
1:40 PM - 2:05 PM
2:15 PM - 2:40 PM
3:10 PM - 3:35 PM
3:45 PM - 4:10 PM
4:20 PM - 5:10 PM
How to Develop, Manage and Deploy Your Own Online Content
Invigorate Your Class with Instructional Materials!
Instructional Design Competencies for Online High School Teachers
Subscription Secrets Revealed!
Dual Credit: Do You Dare?
No Room in the Schedule to Add a Career Exploration Course? Then Create One ON-LINE!
Quality Matters at the Core: A Roadmap for Collaborative Online Course Development
Feedback Sessions
Wednesday
8:00 AM - 8:50 AM
9:00 AM - 9:50 AM
1:50 PM - 2:40 PM
Aye, Aye, Certified Facilitators Come Aboard for the Feedback Session!
QM Coordinator Jam Session
Shipwrecked!
Instructional Designer Association
Tuesday
5:20 PM - 6:10 PM
QM-Instructional Designer Association Launch
Sponsor/Exhibitor Sessions
Tuesday
2:15 PM - 2:40 PM
3:45 PM - 4:10 PM
Wiley - The Power of Adaptive & Collaborative Learning
SmarterServices - Measuring What Matters: The Role of Non-Cognitive Factors in Student Success
Wednesday
8:00 AM - 8:50 AM
9:00 AM - 9:50 AM
11:20 AM - 11:45 AM
2:50 PM - 3:15 PM
DropThought - Harnessing the Real-Time Power of Anonymous Student Voice
SoftChalk - Create-Your-Own Interactive eBooks for iPads and Chromebooks
Noel-Levitz - How Satisfied Are Your Online Learners?
ProctorFree - Reducing Stress to Increase Student Exam Performance
14
schedule
and
program
Schedule and Program
September 29 - October 1
Renaissance Baltimore Harborplace, Baltimore, Maryland
CONFERENCE SCHEDULE:
Monday, September 29 - Pre-conference workshops
Tuesday, September 30 - QM 6th Annual Conference Sessions Begin
Wednesday, October 1 - Sessions Conclude
TUESDAY
Tuesday, September 30
TIME/
ROOM
TRACK/
SPECIAL
INTEREST
7:00 AM 8:00 AM
Breakfast
TITLE/
PRESENTERS
DESCRIPTION
Maryland
Ballroom
7:00 AM 7:45 AM
Newcomer’s Breakfast
Watertable
Ballroom
8:00 AM 9:30 AM
Maryland
Ballroom
Keynote
Panel
Quality Reconsidered: How Can Quality
Assurance Navigate Today's Currents of
Change?
Deborah Bushway, Ph.D., Chief Academic Officer
and Vice President of Academic Innovation, Capella
University
Gerry Hanley, Ph.D., Senior Director for Academic
Technology Services, California State University,
Office of the Chancellor and Executive Director of
the CSU's MERLOT (Multimedia Educational
Resource for Learning and Online Teaching)
The growing pressure to reduce the cost of higher
education, accelerate student progress, and emphasize
competencies in the certification of student learning is
bringing change to traditional colleges and universities,
opening doors to new providers, and inviting experiments in
unbundling the services that higher education institutions
have typically provided. Can our existing quality assurance
and accreditation mechanisms respond to these changes
and remain relevant?
Fred Lokken, Dean of WebCollege and tenured
Professor of Political Science, Truckee Meadows
Community College
Mary Ellen Petrisko, Ph.D., President, Western
Association of Schools and Colleges
Moderator:
Ron Legon, Ph.D., Executive Director, Quality
Matters
15
schedule
and
program
TIME/
ROOM
TRACK/
SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
9:40 AM10:30 AM
We Ace ‘Em!
How to Make Your Course QM
Awesome: Creative Quality Matters
Applications
If you would like to see creative ways to implement the QM
Rubric in your online learning environment, this is the
presentation for you! We will explain and demonstrate how
we applied the QM Standards within modular course
design, in our QM-certified courses using SoftChalk, Doodle
Schedulers, Google Drive, Screen-Cast-O-Matic, YouTube,
small group collaborations, and more. We have used these
tools in our math, education, communication, and business
courses to improve student learning and engagement.
Baltimore
Salon A
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
Shannon Bradley, Education Program Director, New
Mexico State University-Doña Ana Community
College
Kurt Depner, Associate Professor, New Mexico State
University-Doña Ana Community College
Ali Ahmad, Professor, New Mexico State UniversityDoña Ana Community College
9:40 AM10:30 AM
Baltimore
Salon B
9:40 AM10:30 AM
Homeland
Research
Faculty
Experienced
QMers
Others New to
QM
Research
Administrators
Instructional
Designers
Experienced
QMers
9:40 AM10:30 AM
Barriers
Overcome
Watertable
Ballroom
Instructional
Designers
Others New to
QM
What We're Learning from QM-Focused
Research
Kay Shattuck, Director of Research, Quality Matters
QM Research Colleagues:
• Deborah Banker
• Ericka Hollis
• Joan Mikalson
• Sharon Lalla
• Bethany Simunich
• Li Wang
Is it Working? Stop Assuming and Start
Assessing!
Joanne Dolan, Instructional Design Coordinator,
University of Wisconsin, Green Bay
Introducing QM to Tough Customers
Kathleen Chambers, Instructional Designer/Faculty,
North Seattle College
16
As we enter the second decade of QM, it's time to pause
and take a look at the findings revealed in studies focused
on QM. QM's director of research and research colleagues
will overview the findings of QM-focused research.
Categories will include student satisfaction, student
learning outcomes, impact on instructors, and impact at
departmental/ organizational levels. Methodologies most
frequently used and lessons learned from those studies will
be discussed. The presentation will conclude with an
introduction to the Toolkit for Designing Studies on the
Impact of QM.
Three years into our Online Teaching Fellows program, we
were asked this question: Is it working? After an awkward
silence and some shuffling of papers, we realized that we
had been spending too much time assuming that it was
working and not enough time assessing it. This session will
introduce our assessment process and facilitate a
discussion on how best to start meaningful assessment of
a QM-centered professional development program.
Personalize the QM process with basic organizing skills and
dissolve resistance. As a faculty member, I was a “tough
customer” when I first heard about QM. The approach we
adopted is for faculty who perceive QM as an "outside"
prescriptive method. If you are looking to motivate faculty
resistant to QM adoption, you need a faculty-driven campus
culture for course reviews. We'll discuss increasing the
numbers of QM-skilled faculty to grow a culture of quality.
schedule
and
program
TIME/
ROOM
TRACK/
SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
9:40 AM10:30 AM
Quality in All
Modes of
Teaching
Ahoy! The Fifth Edition of the Quality
Matters Higher Education Rubric
Come hear about how the Fifth Edition, 2014 Rubric came
to be, with members of the Rubric Committee who
participated in the review and revision process.
Maryland
Salon F
All
Brenda Boyd, Director of Professional Development
& Consulting, Quality Matters
Julie Porosky Hamlin, Executive Director,
MarylandOnline
Steven Crawford, Project Manager, Instructional
Design, Arizona State University
Evangeline Varonis, Instructional Designer,
University of Akron
Elizabeth McMahon, Statewide QM Coordinator,
Minnesota Online Quality Initiative, Northland
Community & Technical College
9:40 AM10:30 AM
Pride of
Baltimore
K-12
Administrators
Instructional
Designers
Faculty
9:40 AM10:30 AM
Beyond the
Standards
Maryland
Salon D
Administrators
Experienced
QMers
Others New to
QM
10:30 AM11:00 AM
Break
How to Develop, Manage and Deploy
Your Own Online Content
Kimberly Loomis, Instructional Designer, Clark
County School District
Michelle Truman, Coordinator, Clark County School
District
It Takes a Village: Building a
Successful Statewide QM
Implementation Through Collaboration
Jill Phipps, Curriculum Designer, University of Akron
This session is about why CCSD chose to build online
courses for district-wide use, how lessons are built for
grades 6-12 students, and how the lessons are deployed.
During this session, we will share the pros and cons of
building versus purchasing and how we ultimately came to
our decision. We will explain the importance of developing a
consistent template and why it is essential to the student.
We will also describe how we deploy "living" content to
different school sites while maintaining course quality.
Come hear how a collaborative approach and a distributed
leadership model enabled QM's largest statewide system
subscription to not only grow, but thrive. Building on the
spirit of collaboration, institutions are now able to conduct
course reviews at very low cost and participate in an annual
membership meeting.
Maryland
Foyer
11:00 AM11:50 AM
Baltimore
Salon A
Barriers
Overcome
Administrators
Instructional
Designers
Others New to
QM
The Road to Quality - A Panel
Discussion on Campus QM
Implementation
Robin O'Callaghan, Senior Instructional Designer,
Winona State University
Karen P. LaPlant, Information Technology Faculty,
Hennepin Technical College
Julie Reginek, D2L Trainer and Faculty, Ridgewater
College
17
Getting buy-in for innovative teaching and learning
techniques can be difficult since there are so many
different approaches. Creating a QM culture on your
campus is no different. Not all campuses work the same
way. In this session, participants will be introduced to three
different approaches to implementing QM on their
campuses. The session includes ideas on how to
communicate; how to train; and how to track QM course
reviews, campus panel discussions, challenges, solutions,
and rewards.
schedule
and
program
TIME/
ROOM
TRACK/
SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
11:00 AM 11:50 AM
Barriers
Overcome
Baltimore
Salon B
All
Hot Topics:
APPQMR Secrets Uncovered:
Implementation Strategies for Success
and Cost Effectiveness
Come learn from those who have been in the trenches,
training "more than resistant" faculty members at three
different universities. Their tips range from tried-and-true
professional development strategies to more colorful
techniques (hot pink sneakers!). Laugh with these hardy
F2F facilitators who give insight on surmounting the
daunting task of sharing QM at your institution.
Deborah Banker, Assistant Professor, Angelo State
Unviersity
Renee Petrina, Instructional Design & Technology
Specialist, Indiana University Southeast
Lauren Easterling, Instructional Technology Consultant,
Indiana University-Purdue University Indianapolis
11:00 AM 11:50 AM
Beyond the
Standards
Internationalizing Quality Matters:
One Size Fits All vs. Cultural Adaptation
Homeland
Administrators
Instructional
Designers
Faculty
Experienced
QMers
Yaping Gao, District Director of Instructional Design,
Broward College
Quality in All
Modes of
Teaching
Flipped, Hybrid, Online, Face-to-Face?!
Quality Design and Delivery Are Not
Horses of Another Color
Administrators
Instructional
Designers
Faculty
Experienced
QMers
Sarah Kercsmar, Faculty Lecturer, University of
Kentucky
We Ace ‘Em!
Reborn Digital but Not Born Accessible:
Challenges of Digital Accessibility
11:00 AM 11:50 AM
Maryland
Salon D
11:00 AM 11:50 AM
Maryland
Salon F
All
Ron Legon, Executive Director, Quality Matters
Evangeline Varonis, Instructional Designer, The
University of Akron
Jillian Jevack, Instructional Designer,
Quality Matters
11:00 AM 11:50 AM
Pride of
Baltimore
K-12
Instructional
Designers
Faculty
Invigorate Your Class with Instructional
Materials!
Christine Voelker, K-12 Program Director, Quality
Matters
18
Interest in translating QM's materials and processes into
other major languages is growing. Should QM's researchbased Standards be held inviolate or be adjusted to
accommodate cultural differences? Our experience
evaluating a Chinese blended course using the Higher
Education Rubric will provide examples. Participants will
identify issues that pose similar challenges from other
cultures and discuss how QM can reach out across cultural
lines while maintaining its integrity. Participants will be
better able to analyze cultural barriers to adoption of QM
and develop strategies to bridge the gaps.
The number of delivery method options for courses
continues to multiply, and the options are converging.
Identifying and implementing strategies that ensure quality
instruction across modalities is crucial. Join us for a
demonstration of a synchronous online classroom session
during which you will learn how to effectively employ a
virtual meeting space. Our presentation will briefly outline
the Hybrid Pilot Project at University of Kentucky in the
Division of Instructional Communication, which consists of
a combination of face-to-face, online, and synchronous
courses.
On-ground courses may be reborn digital but are not always
"born accessible." While faculty provide accommodations
for on-ground learning upon request, expectations are
growing for online courses to be accessible to all learners at
all times. QM Standard 8 reflects these expectations, but is
it realistic to expect that institutions and faculty will be
able to comply with all the Standard 8 specific Standards?
This presentation explores three perspectives on Standard 8
that take into account both the goals of universal design
and the realities of institutional resources and support.
Open Educational Resources abound on the web. We are
always looking for new, fresh resources to invigorate our
classes. Learn how to find K-12 instructional materials that
are not only engaging, but up-to-date, authoritative,
appropriate, and, best of all, free! In this session we will
explore General Standard 4 and identify ways to find
instructional materials that will help your course meet the
Specific Review Standards in Standard 4.
schedule
and
program
TIME/
ROOM
TRACK/
SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
11:00 AM 11:50 AM
Research
Hot Topics:
Course Design, Student Satisfaction
and Student Success - Two Takes on
How They Are Related
This session will focus on the impact of QM implementation
on student satisfaction as measured by the American
College of Education's end-of-course student surveys and
the design and integration of assessments used to measure
student learning outcomes in online courses.
Watertable
Ballroom
12:00 PM 1:30 PM
Administrators
Faculty
Experienced
QMers
Others New to
QM
Rochelle Franklin, Director, American College of
Education
Martha Madkins, Associate Dean, City Colleges of
Chicago
Lunch and Poster Session/Exhibits
Maryland
Ballroom
and Foyer
1:40 PM 2:05 PM
Baltimore
Salon A
We Ace ‘Em
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
Looking Under the Hood: Making
Course Design Transparent
Lisa Kidder, Senior Instructional Technologist, Idaho
State University
1:40 PM 2:05 PM
Barriers
Overcome
QM101: Introducing and Promoting QM
on the Enterprise Level
Baltimore
Salon B
Administrators
Instructional
Designers
Patrick Pettyjohn, Instructional Designer, Arizona
State University
Come explore the "under-hood" design features of the
Introduction to Online Teaching Using Moodle course to help
make the design process transparent. This course provides
faculty members the opportunity to be students in an online
course, create their own course as they work through the
modules, and see QM standards and alignment in practice.
In this session you will be able to access the course and
explore as we discuss the three areas driving the design of
the course: QM, Moodle How-To, and Authentic Learning.
Get an inside look into the internal QM promotion plan for
Arizona State University. The plan involves these main
areas: creation of an online resource website; a workshop
for using the QM Self-Review tool plus the delivery of onground and online versions of "Applying the Quality Matters
Rubric"; and development of an outreach plan that includes
emails to all online faculty and university staff working with
QM.
Melissa Renfrey, Instructional Designer, Arizona
State University
1:40 PM 2:05 PM
Homeland
Research
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
Online Student Feedback: Analysis and
Implementation
Lucian Dinu, Assistant Professor, University of
Louisiana at Lafayette
19
This short talk will focus on the three stages of improving
online course instruction: obtaining, interpreting, and
utilizing student feedback to improve course design. QMcertified instructors and course designers will be surveyed.
Additionally, the QM Rubric will morph into a direct
assessment tool in a number of online classes at the
University of Louisiana at Lafayette. Responses to the QM
survey will be compared to traditional student evaluation of
instruction scores. Faculty and administrators also will be
interviewed to fully take advantage of the results.
schedule
and
program
TIME/
ROOM
TRACK/
SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
1:40 PM 2:05 PM
Research
Toolkit for Designing Studies on the
Impact of Quality Matters
The Toolkit for Designing a Study on the Impact of QM will
be introduced. The Toolkit was developed to not only guide
researchers through the general steps of developing and
designing a study, but also to include attention to
dimensions related to course design and quality assurance
in online education. The Toolkit includes dynamic links to
possible intervening/interacting variables that might need
to be addressed in the development of a study.
Maryland
Salon D
1:40 PM 2:05 PM
Maryland
Salon F
1:40 PM 2:05 PM
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
QM Research Colleagues:
• Deborah Banker
• Ericka Hollis
• Joan Mikalson
• Sharon Lalla
• Bethany Simunich
• Li Wang
Quality in All
Modes of
Teaching
Digital Storytelling: The Importance of
Narrative Language in Online and
Hybrid Courses
Instructional
Designers
Faculty
Others New to
QM
Experienced
QMers
Bethany Germany, Instructional Designer, Adler
School of Professional Psychology
K-12
Instructional Design Competencies for
Online High School Teachers
Pride of
Baltimore
Administrators
Instructional
Designers
Faculty
Christopher Rozitis, Online High School Educator,
Vancouver Learning Network
1:40 PM 2:05 PM
Beyond the
Standards
Quality Matters for Design and
Continuous Improvement
Watertable
Ballroom
Administrators
Instructional
Designers
Faculty
Experienced
QMers
Jennifer Murphy, Director, Center for Instructional
Innovation, Brandman University
Quality in All
Modes of
Teaching
Research that Informs QM Standard 8
2:15 PM 2:40 PM
Baltimore
Salon A
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
Andrea Munro, Instructional Designer, Brandman
University
Sharon Lalla, Assistant Professor/Instructional
Lead, Instructional Innovation & Quality, New
Mexico State University-Las Cruces
Sipai Klein, Assistant Professor/Director of the
Writers' Studio, Clayton State University
20
This presentation shows how the art of storytelling and
narrative can be used as a way to create presence and
meaningful experiences in online and hybrid courses.
Various tools, methods, and online resources will be
explored as a way to create, embody, and present narrative
in online and hybrid courses.
The purpose of this qualitative Delphi study was to identify
instructional design competencies that benefitted high
school online designers-by-assignment and the instructional
design profession. While a number of groups have followed
ibstpi in creating instructional design competencies and
standards, a set of competencies specifically created for
high school online designers-by-assignment is missing in
the literature. This research directly addressed this gap in
the field of instructional design.
How do you use QM in the design process for online courses
effectively and with faculty buy-in? We created a tool that
allows our designers and developers to be objective in the
process. It utilizes the QM Rubric and our university philosophy
for teaching adult learners. During the presentation, we will
talk you through the good, bad, and the ugly and how we are
starting to see the light! If you are looking to transition onground courses to an online format, are in the middle of that
process, or just have questions about creatively using QM with
your faculty, come join the conversation.
Questions about how we begin to understand differences in
an online course-when there is an absence of social cues
familiar in traditional classrooms-led us to explore the
literature surrounding accessibility and universal design.
Related topics include intercultural communication,
invisible disabilities, and global implications. In this
presentation, participants will be introduced to some of the
current literature that should be informing us about how we
integrate innovation while addressing differences in online
course design.
schedule
and
program
TIME/
ROOM
TRACK/
SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
2:15 PM 2:40 PM
Beyond the
Standards
How We Overcame the Challenges of
Implementing Standard 8
Baltimore
Salon B
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
Erin Blauvelt, Instructional Designer, Excelsior
College
Locating and understanding accessibility standards can be
difficult; implementing them in your course development
process can seem impossible. We will look at the details of
designing courses that meet QM Standard 8. Our
customized standards manual will be shared; it includes
technical instructions, screenshots, examples, and decision
trees. Also shared will be a detailed, job-tailored training
plan, including handouts, checklists, and quick-reference
guides to teach staff members about accessibility, our
standards list, and division of responsibilities.
2:15 PM 2:40 PM
Exhibitor
Presentation
Wiley - The Power of Adaptive &
Collaborative Learning
Homeland
All
Laura Christoph, Professor of Nutrition, Wiley
2:15 PM 2:40 PM
Beyond the
Standards
Quality Matters Research Initiative in
Minnesota
Maryland
Salon D
All
Susan Engelmann, Associate to the Director,
University of Minnesota
Larry Coyle, eLearning Specialist, University of
Minnesota
Minnesota Online Quality Initiative, Northland
The notion of adaptive learning and instruction is not new.
However, as class sizes increase so do the challenges of
creating an optimal learning experience for each student.
Join us to learn how adding a powerful, adaptive, self-study
component to your course can lead to improved student
engagement, accountability and outcomes. And? get a
sneak peek at an exciting new Collaborative Learning
environment that can help students learn and grow skills
that will benefit them beyond their college experience.
With the audience we will discuss the merits of conducting
QM research as a part of a larger national QM framework
called "QM Impact Infrastructure: Changing the Culture of
Teaching and Learning Through Continuous Improvement."
We will consider research questions related to how QM
impacts student success, improves faculty members'
approach to course design, and affects curriculum
implementation at the department or college level, as well
as how completing QM course reviews helps align online
course design with accepted standards of quality.
Deb Adair, Managing Director & Chief Planning
Officer, Quality Matters
2:15 PM 2:40 PM
Beyond the
Standards
HBCU Case Study: An Online Learning
Initiative
Maryland
Salon F
Administrators
Others New to
QM
Suzan Harkness, Special Assistant to the President,
University of the District of Columbia
2:15 PM 2:40 PM
K-12
Subscription Secrets Revealed!
All
Matters
Pride of
Baltimore
Mary Ann Zellman, K-12 Program Coordinator,
Quality Matters
21
This presentation describes the organization, policy
development, strategic initiatives, implementation, and
assessment associated with establishing online learning at
an urban, land-grant, historically black university. We will
showcase how a partnership with QM provided structure
and a best practices model. The case will describe a fouryear strategic approach whereby online learning grew in a
measured fashion through a collaborative approach among
faculty, administrators and external partners. We will reflect
upon challenges, successes, and sustainability.
Whether you have an individual subscription, or your school
or district subscribes to QM, you may be missing out on
some great benefits! This session will expose the tools and
resources available to help you get the most bang for your
buck from your QM subscription including some little-known
secrets. Don't be left in the dark. Learn how to get started
and apply your subscription benefits today!
schedule
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program
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2:15 PM 2:40 PM
Beyond the
Standards
Watertable
Ballroom
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
QM 411: A Shared Directory Approach
for Design Resources and Best
Practices
Help! How can faculty keep up with all the complex
components of quality courses? Come see how a small,
rural college addressed the need to create a common
repository for best practice examples, technology tools and
strategies, course design, and QM standards using the
directory approach. You will be able to share your ideas,
examples, and recommendations, while helping to create a
shared resource for all participants.
Debra Canavan, Title III Activity Director &
eLearning Instructional Specialist, Kodiak College,
Kitty Deal, Assistant Professor, Education, Kodiak
College, University of Alaska Anchorage
2:40 PM 3:10 PM
Break
3:10 PM 3:35 PM
Barriers
Overcome
Beyond Check-the-Box Compliance
Training
Baltimore
Salon A
Administrators
Others New to
QM
Sheryl Smikle, Senior Manager - Learning &
Communications, GE Capital, Americas
3:10 PM 3:35 PM
We Ace ‘Em!
Probing Standard 2.5 in Light of
Advanced Humanities Courses: The
Question of Creativity
Baltimore
Salon B
3:10 PM 3:35 PM
Homeland
Administrators
Instructional
Designers
Faculty
Experienced
QMers
Quality in All
Modes of
Teaching
Instructional
Designers
Faculty
Experienced
QMers
3:10 PM 3:35 PM
Beyond the
Standards
Maryland
Salon D
Instructional
Designers
Faculty
Richard Schumaker, Profesor, University of Maryland
University College
Making the Most of Blended/Hybrid
Courses
Roseanna Wright, Associate Professor, Holy Family
University
Maria Agnew, Associate Professor, Holy Family
University
Brian Berry, Professor, Holy Family University
Debunking the Learning Styles Myth, or
How I Learned to Stop Worrying and
Love QM
Matthew Acevedo, Instructional Designer, Florida
International University
22
This presentation will present a case study of a very large,
complex, and well-known financial institution and its
transformation into a learning organization using the QM
Rubric. The presentation is for new QM practitioners and
corporate education professionals who are QM-trained. The
goal of the presentation is to demonstrate how QM can help
an institution move from "training" to "learning."
QM Standard 2.5: "The learning objectives are appropriately
designed for the level of the course." It is one of the most
complex and compelling of the standards. This presentation
establishes the precise themes of this standard and its
annotation, tests them for coherences and rigor, and
attempts to determine their deepest use by studying three
advanced humanities courses. Attendees will have the
opportunity to apply the methods of this presentation to
courses with which they are familiar.
A study that explores strategies to better meet the needs of
university students participating in blended/hybrid courses
will be presented and discussed. In this study, feedback
from students on the challenges of participating in
blended/hybrid courses was put into practice in 12 blended
courses. Implications for blended course design and
instruction will be explored with suggestions for some
simple strategies to enhance the blended/hybrid course
experience for all students.
This presentation will discuss common misconceptions
about the concept of learning styles. It addresses the most
recent related research, and will make the case that any
efforts toward designing instruction with particular
learning styles in mind are better directed toward ensuring
that a course meets quality standards and follows best
practices that are grounded in research, such as those
enumerated in the QM Rubric.
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DESCRIPTION
3:10 PM 3:35 PM
Barriers
Overcome
An Introduction to QM: The QM Quickie
Maryland
Salon F
Instructional
Designers
Others New to
QM
Chris Johnson, Assistant Faculty, University of
Arizona South
Do you have challenges getting faculty buy-in for QM? This
session demonstrates and discusses a teaser presentation
used to introduce faculty to QM. Our goal is to encourage
faculty to sign up for the full "Applying the QM Rubric"
training. Our QM Quickie presentation has proved to be
successful across campus. Many colleges, departments,
and programs have invited us to come and talk to their
faculty about QM and have become part of the QM
movement across campus.
K-12
Dual Credit: Do You Dare?
All
Matters
3:10 PM 3:35 PM
Beyond the
Standards
Beyond Standard 8: Universal Design
and QM
Watertable
Ballroom
All
Betsy Stringam, Associate Professor of Hotels and
Resorts, New Mexico State University
3:45 PM 4:10 PM
Beyond the
Standards
Baltimore
Salon A
Administrators
Instructional
Designers
Faculty
Others New to
QM
Hot Topics: QM-Centered Course and
Curriculum Development: Two Proven
Approaches
3:10 PM 3:35 PM
Pride of
Baltimore
Melody Buckner, Instructional Designer, University
of Arizona
Robert Morse, Senior Instructional Designer for
Quality Initiatives, Ivy Tech Community College of
Indiana
Rochelle Franklin, Director, American College of
Education
3:45 PM 4:10 PM
Beyond the
Standards
Using Data to Turn the Tide on Course
Reviews
Baltimore
Salon B
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
Alise Hagan, Instructional Designer, University of
Claire Arabie, Instructional Designer, University of
23
Are you daring to provide dual-credit courses? Designing a
dual-credit course doesn't have to be daunting. Learn the
design elements that are shared between both higher
education and K-12 courses, and explore what needs to be
included to facilitate student success at both levels. Learn
what QM recommends for course reviews, both formal and
informal, and take a look at what some school districts are
doing to make it happen. Think your course is ready? Bring
it if you dare!
While QM Standard 8 addresses accessibility for vision and
hearing differences, other QM Standards address a wider
range of diverse learning and instructional accessibility
needs. This session will help faculty understand how
different QM Standards support diverse students and show
how QM helps to achieve good universal design. While the
session will present information on QM and universal
design for all students, the session will focus in particular
on the needs of students with Autism Spectrum disorder
and on how QM, effectively applied, helps meet their needs.
Explore the major course design documents for QM centered
online courses for large community college system. Learn
how faculty are making sense of massive amounts of
learning system data to improve courses. Examine how
another institution embarked on an aggressive course
development schedule to build new programs and
specializations, while effectively training course designers,
building a support system, and creating a high level of
structure with measurable deliverables to keep the projects
on track.
"Just sit right back and you'll hear our tale, a tale of course
reviews / That started with the Rubric and overcoming the
'not met' blues / When the feedback started getting rough,
instructors were growing weary / So the design team found
the Standards causing the most misery." The crew of
Gilligan's Island may have encountered rough waters, but
we're smooth sailing. Come hear about an internal peerreview course-certification process, discuss QM Standards
continuously marked "not met" among review teams, and
share methods for remedying the "not met blues" for both
review teams and faculty.
schedule
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DESCRIPTION
3:45 PM 4:10 PM
Sponsor
Presentation
Homeland
All
SmarterServices - Measuring What
Matters: The Role of Non-Cognitive
Factors in Student Success
Are you measuring what matters about your students? At
many institutions the non-cognitive attributes of students
are not being measured. This presentation will explore
methods of measuring non-cognitive skills as well as
review good practices and research findings from
institutions in responding to these measurements.
Tara McLaughlin, National Account Manager,
SmarterServices
Quality in All
Modes of
Teaching
What are We Capable of? CompetencyBased Instruction and the Quality
Matters Rubric
All
Suzanne Grider, LMS Manager, Western Carolina
University
3:45 PM 4:10 PM
Beyond the
Standards
Maryland
Salon F
Instructional
Designers
Faculty
Others New to
QM
Helping Faculty Chart the Course
Toward a Successful Quality Matters
Review
3:45 PM 4:10 PM
K-12
3:45 PM 4:10 PM
Maryland
Salon D
Pride of
Baltimore
All
Wren Mills, Instructional Technology Specialist,
Western Kentucky University
No Room in the Schedule to Add a
Career Exploration Course? Then Create
One ON-LINE!
Stephanie Dinsmore, Media Center Specialist; High
Schools That Work Site-Coordinator, Bloom Carroll
High School
3:45 PM 4:10 PM
Beyond the
Standards
Atta Girl/Boy: Acing Your Accreditation
Review
Watertable
Ballroom
All
Dorothy Anthony, Assistant Professor, Keystone
College
Karen Arcangelo, Assistant Professor, Keystone
College
4:20 PM 5:10 PM
Barriers
Overcome
Baltimore
Salon A
Administrators
Instructional
Designers
Experienced
QMers
What's My Line? How We Used Theater
to Support QM with Instructional
Design Consultants
Renee Petrina, Instructional Design & Technology
Specialist, Indiana University Southeast
Participants in this session will gain an understanding of
what competency-based education is as well as the various
factors that are affecting institutional decisions about
offering courses in this format. Using a real-life case study,
we will identify the key elements of competency-based
education with regard to course design and how use of the
QM Rubric can assist in continual improvement of
competency-based instruction.
Are you a course developer who can't find time to prepare
your course so that it's ready to sail smoothly through a QM
course review? Or maybe you're the "captain" of faculty
training at your institution, and you want to chart a course
that will allow faculty to dedicate time to revisions and
review of a course through the lens of the QM Rubric. Join us
to learn about barriers course developers may be facing and
find out how WKU solved their dilemma with a low-stress
and interactive workshop series. Participants will brainstorm
about how they might adapt or adopt this model too.
College and career readiness is the big focus, and the 21st
century demands technology; so just blend them and help
students find their pathway from a backpack to the
workplace! This school year, Bloom Carroll High School, a
small rural high school in Ohio, launched an ON-LINE
Career Exploration Course, and 10% of the student body
has enrolled. Students are able to work during their study
halls at school, or from any external computer, tablet, or
even phone! In this course, students immediately develop a
personal connection with their work, as it is all about the
road map to their life after high school.
Want to stand out at your institution? Practical tips on how
to have your accrediting body single your program out for
praise and a significant accomplishment during your site
visit. Analyze the current state of your policies for QM
reviews and generate a plan to position your institution for
success. Proven methods will be presented, and the
audience will participate by critiquing their current policies
and procedures.
Traditional presentations are boring. So we wrote a piece of
theater! Come see our vignette that depicts an instructor
and an instructional designer chatting about online design.
We created the piece as professional development in the
use of QM. Join us us to analyze the performance and adapt
it for your own institution.
Lauren Easterling, Instructional Technology Consultant,
Indiana University-Purdue University Indianapolis
24
schedule
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program
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DESCRIPTION
4:20 PM 5:10 PM
Barriers
Overcome
Baltimore
Salon B
Administrators
Faculty
Others New to
QM
Jumping on the QM Bandwagon: Make
QM Implementation a Faculty-Driven
Process
QM is an excellent tool for assisting institutions with
meeting regional accreditation requirements associated
with online and hybrid learning. However, implementation of
QM on a campus runs much more smoothly if faculty
collaborate with staff and administrators on selection of
the Rubric and on campus-wide adoption. This session
reviews strategies for introducing the Rubric to faculty and
discusses how faculty can be best utilized during the
implementation process.
4:20 PM 5:10 PM
We Ace ‘Em!
Homeland
4:20 PM 5:10 PM
Maryland
Salon D
Administrators
Instructional
Designers
Faculty
Experienced
QMers
Jenny Quarles, Director of Digital Education
Collaborative, Longwood University
Harvesting the Benefits of QM Culture
for Institutional Accreditation
David Shulman, Campus President, Broward
College
Yaping Gao, District Director of Instructional
Design, Broward College
Quality in All
Modes of
Teaching
Seven Principles and Eight Standards:
Alignment Toward Quality Online
Instruction
Administrators
Instructional
Designers
Faculty
Experienced
QMers
Katherine Hitchcock, Assistant Director for Quality
Assurance, George Mason University
Michelle Franz, Faculty Developer, Howard
Community College
4:20 PM 5:10 PM
Beyond the
Standards
As Good as I Get: Self-Review of Online
Teaching
Maryland
Salon F
Instructional
Designers
Faculty
Jillian Jevack, Instructional Designer, Quality
Matters
4:20 PM 5:10 PM
K-12
Quality Matters at the Core: A Roadmap
for Collaborative Online Course
Development
Pride of
Baltimore
Administrators
Instructional
Designers
Faculty
Others New to
QM
Brian Kennedy, Senior Online Learning Specialist,
Albuquerque Public Schools
Robert Burke, Secondary Math Coach, Albuquerque
Public Schools
During the last institutional accreditation by SACS, Broward
College's QM culture proved to be an abundant source of
accountability and institutional effectiveness, including
quality of online courses and delivery modes, faculty
involvement, student engagement, accessibility, and course
evaluation. The presenters will detail 10 ways in which a
QM culture can support the institutional accreditation
process and will challenge participants to identify various
other ways a QM culture might benefit the entire institution,
beyond institutional accreditation.
In 1987, Chickering and Gamson published their seminal
work "Seven Principles for Good Practice in Undergraduate
Education." Session participants will be introduced to the
"seven principles" and will explore how they align with QM's
eight general Standards. Breakout groups will brainstorm to
create good practices and will share and discuss ideas.
Individual participants will rank ideas that will be most
useful for promoting quality instruction. After the session,
presenters will compile this information and make available
a "Top Ten" list for conference attendees.
Course development teams use the QM Rubric as a valuable
resource to build online courses. This interactive session
introduces a tool for self-assessment of online teaching
that we adapted and piloted at our institutions. The
instrument is based on the Seven Principles for Good
Practice in Undergraduate Education.
This conversation offers a snapshot of how the QM Rubric
provides a foundation for a district initiative at
Albuquerque Public Schools that is leading to the
development of high quality online courses. Through a
collaborative effort, the district is transforming professional
development strategies and opportunities for those involved
in the process. The conversation will include members of
Instructional Learning Technologies, Professional Learning,
and Curriculum and Instruction.
Jyl Warner, District Secondary Language Arts
Coach, Albuquerque Public Schools
Christina Padilla, Senior Online Learning Specialist,
Albuquerque Public Schools
25
schedule
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program
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DESCRIPTION
4:20 PM 5:10 PM
Beyond the
Standards
Does One Size Fit All?
Watertable
Ballroom
Administrators
Instructional
Designers
Faculty
Experienced
QMers
This presentation will engage program attendees in a
discussion of the value of alternative pathways to achieve
quality in online programs, transform organizational
culture, and demonstrate the impact of internal QM reviews
on institutional culture and on quality improvement in
programs and courses. The process of leveraging the
internal capacity of 75 QM-trained reviewers, identifying
measurable outcomes, and developing alternative pathways
that "fit" will be presented. Such an alternative pathway is
the Drexel University Core Design Element Checklist.
Fran Cornelius, Professor and Chair of MSN
Advanced Role Department, Drexel University
Ray Lum, Director of E-Learning; Associate
Professor, Drexel University
Marlin Killen, Associate Professor, Drexel University
Linda Marion, Associate Professor, Drexel University
Allen Grant, Assistant Clinical Professor, Drexel
University
Sara Perkel, Assistant Professor and Director of
CROM, Drexel University
Stephanie Sutcliffe, Assistant Director, Instructional
Design, Drexel University
Vicki Brace, Instructional Designer, Drexel University
5:20 PM 5:45 PM
Baltimore
Salon B
Quality in All
Modes of
Teaching
Buggy Before the Horse
Lisa Clark, Assistant Dean/ Associate Professor,
University of Northwestern Ohio
Administrators
Faculty
Others New to
QM
5:20 PM 5:45 PM
Barriers
Overcome
Watertable
Ballroom
Instructional
Designers
Administrators
Experienced
QMers
Others New to
QM
Quality Matters and Continuous
Academic Innovation at Radford
University
Charles W. Cosmato, Director, Center for Innovative
Teaching and Learning, Radford University
Erin Berman, Senior Instructional Designer and
Project Manager, Center for Innovative Teaching and
Learning, Radford University
26
We had the buggy before the horse, as the saying goes! Ever
tried to reach goal before taking the necessary steps in
between to achieve it? When asked if it was time to have
me facilitate QM training on campus, I was thrilled to have
the topic arise. I started to think through this proposition
and consider the challenges I would have. That's when the
buggy came to a screeching stop and the horse ran smack
into it! "We don't have measurable learning objectives for
our courses!" I proclaimed. Then I thought of a way the QM
Rubric could inspire a campus-wide curriculum
development project.
Radford University piloted an innovative retention program
for high-achieving incoming freshman students during the
Summer of 2014. Dubbed “Accelerate" the program moved
from concept to launch, including the creation of a new
semester and five compressed schedule courses, in less
than 30 weeks. This was largely possible due to a
systematic program design and improvement process that
utilized QM throughout. This session details how QM was
utilized to stand up an innovative retention program for
high-achieving freshman students, including how QM was
used to generate development, process, and product
feedback from program concept to implementation.
Session participants will leave with concrete ideas for
relating the QM course improvement model to systematic
academic innovation efforts at their institutions.
schedule
and
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DESCRIPTION
5:20 PM 5:45 PM
Quality in All
Modes of
Teaching
Walking the Line Between Security and
Convenience: Using Online Proctors
Attendees can expect to learn about a Cuyahoga Community
College department's experience with ProctorU and how
they have benefited from online proctoring. Attendees will
also learn strategies that compliment online proctoring and
reduce opportunities for integrity breaches. By the end of
the session, attendees should be able to determine if online
proctoring will work for their institution or department.
Homeland
All
Erik Cederholm, Partnership Representative,
Proctor U
Jennifer Garnes, Math Instructor, Cuyahoga
Community College
5:20 PM 6:10 PM
Beyond the
Standards
At Large! QM Reviews at Multi-Campus
Districts
Maryland
Salon D
Administrators
Experienced
QMers
Susan Long, FAST (Faculty Access to Supportive
Technology) Team Director, Dallas County
Community College District
5:20 PM 6:10 PM
Special
Interest
QM-Instructional Designer Association
Launch
Maryland
Salon F
Instructional
Designers
Raleigh Way, Assistant Director, Georgia Southern
University
JJ Johnson, Special Assistant Program Manager,
Pierce College Military Program
Facilitating a QM program at a large college district can be
very challenging. It is often difficult to achieve consensus
among campus leaders regarding direction and procedure.
Through trial and error and in cooperation with the seven
colleges of the Dallas County Community College District,
we have identified effective steps to facilitating the QM
review process on a large scale. This workshop will address
a variety of issues encountered when managing a QM
program at a multi-campus institution.
Do you know how important a ship's bell is to the ship? It
not only signals the time onboard the ship, but it also
includes the name of the ship and the date that it was
launched. So, come and join us and 'ring the bell' as we
launch your QM – Instructional Designers Association. We
will be there 'with bells on' since we are so excited about all
the new opportunities that launching QM - IDA will offer.
Cleo Grace Magnuson, Instructional Designer,
Georgia Tech - Professional Education
27
schedule
and
program
Wednesday
Wednesday, October 1
TIME/
ROOM
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SPECIAL
INTEREST
7:00 AM 8:00 AM
Breakfast
TITLE/
PRESENTERS
DESCRIPTION
No Muss! No Fuss! - What Everyone
Ought to Know About Using LMS Tools
to Meet QM Standards
Interested in saving time and energy while you prepare your
course for QM review? Wish to boost student engagement in
your class without increasing the "I live with my laptop
velcro'd to my hip" time commitment associated with
teaching online? Want to decrease emails from confused
students? Then this session is for you! Come explore the
connections between LMS tools, course design, and the QM
Rubric Standards. These "hot tips" will get you on your way
to meeting expectations while (hopefully) conserving time!
Maryland
Ballroom
8:00 AM 8:50 AM
Baltimore
Salon A
8:00 AM 8:50 AM
Baltimore
Salon B
We Ace ‘Em!
Faculty
Experienced
QMers
Others New to
QM
Research
Faculty
Experienced
QMers
Jane Sprangers, Instructor, Hennepin Technical
College
QM Impact Infrastructure: A Toolkit for
Changing the Institutional Culture
Through Action Research
Besides student success and completion rates, what are the
other areas in which QM has made an impact? What tools
can extend the reach of QM's impact into the culture of an
institution? How can you collect data using action research?
John Sener, Founder & CKO, Sener Knowledge, LLC
Joan D. McMahon, Founder, Transforming Leaders
and Professor Emeritus,Towson University
Annie C. McMahon, TOPS Program Director, Fisher
College of Science and Mathematics, Towson
University
8:00 AM 8:50 AM
Homeland
Quality in All
Modes of
Teaching
Of Course!...Course Design!
Reba-Anna Lee, Associate Director of Academic
Technology, Marist College
Instructional
Designers
Faculty
8:00 AM 8:50 AM
Beyond the
Standards
Maryland
Salon D
Administrators
Instructional
Designers
Experienced
QMers
What About Delivery?
Lisa Kidder, Senior Instructional Technologist, Idaho
State University
28
We applied two different approaches to the design and
development of MOOCs and delivered them in the open
source LMS Sakai using the QM Continuing and Professional
Education Standards as guidelines. Instructional design
staff and faculty presenters will examine the highlights and
pitfalls of the MOOC course design and development
experience.
Come join a conversation about the quality of online course
delivery. Do you have a process, a set of guidelines, or a
policy about online course delivery? Come share what you
are doing, or hope to do. Are you looking for options for
adding a quality assurance process for the delivery of your
online courses? Come see what others are doing and share
where you hope to go. In addition to participants'
experiences, examples from the research literature will be
shared.
schedule
and
program
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SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
8:00 AM 8:50 AM
Barriers
Overcome
Herding Cats: The Initial Roundup
Maryland
Salon F
Instructional
Designers
Others New to
QM
Do you have faculty going in a multitude of directions with
their online courses? Learn about our initial attempt to guide
instructors with a nine-week online faculty development
program to help them transform their face-to-face courses
into an online format that follows selected QM Standards.
Review literature about evaluating the effectiveness of
faculty development programs. Join in a discussion about
introducing QM through faculty development and about
methods to measure initial program impact.
Debbie Beaudry, Instructional Designer, Rutgers
University-Newark
Joy McDonald, Manager, Office of Academic
Technology, Rutgers University-Newark
DropThought - Harnessing the
Real-Time Power of Anonymous
Student Voice
8:00 AM 8:50 AM
Sponsor
Presentation
Pride of
Baltimore
All
8:00 AM 8:50 AM
Special
Interest
Aye, Aye, Certified Facilitators Come
Aboard for the Feedback Session!
Watertable
Ballroom
QM Certified
Facilitators
Michael Atkisson, Senior Director, Business and
Product Development, DropThought
Matters
9:00 AM 9:50 AM
Baltimore
Salon A
Quality in All
Modes of
Teaching
All
Anchors Aweigh: Setting a Bearing for
Mobile Students
Kim Goudy, Associate Professor, Central Ohio
Technical College
9:00 AM 9:50 AM
Baltimore
Salon B
Research
All
The Student Voice: Inter-Institutional
Research on the Impact of QM for
Students
Michael Atkisson, Senior Director, Business and
Product Development, DropThought
Student feedback is poorly executed in higher education,
whether through end-of-course surveys or periodic student
polling. Educators have an impoverished picture of the
student experience. Until now, gauging student experience
has not taken advantage of new technologies. Enter Drop
Thought, a private, anonymous feedback channel between
instructor and student. Students reflect on their learning
experience, and DropThought, free to instructors, captures
those reflections, making them explicit and actionable.
Learn how to harness the power of the anonymous student
voice.
QM Independent Facilitators are the mainstay for delivery of
the online and face-to-face APPQMR workshop. QM wants to
hear from both Certified Online and Face-to-Face
Facilitators to hear what is working, what is not, and how
QM can help Facilitators be successful in delivering the
APPQMR workshop. Facilitators will divide into three groups,
Online, F2F, and Both to provide feedback to QM
Professional Development department staff for continuous
improvement.
While our students may be mobile, faculty are often not sure
how to ensure our courses are usable on mobile devices.
There is a common misconception that in order to make our
courses mobile, we need to invest in developing a mobile
app. In this session we will investigate what it means to
make your course as "mobile-ready" as possible. We will
explore how students are accessing our courses and how our
choices regarding the course design can impact a student's
ability to use their devices.
How does applying QM to a course affect students? Do they
have a better experience in the course? Do they have more
positive perceptions? Do they have greater self-efficacy
about their ability to complete the course successfully? Do
they value those things that QM requires? Do they have a
higher quality learning experience? Come hear about two
studies QM is supporting, what we are finding, and how you
might participate.
Julie Bryant, Associate Vice President, Retention
Solutions, Noel-Levitz
29
schedule
and
program
TIME/
ROOM
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SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
9:00 AM 9:50 AM
Beyond the
Standards
Homeland
All
Fifth Edition, 2014 HE Rubric:
Navigating the QM Professional
Development High Seas
Continuous improvement is a cornerstone of QM. If you want
to learn more about the changes to the professional
development workshops and certification courses offered
through QM based on the new Fifth Edition, 2014 Higher
Education Rubric, then come to this session. How does QM
determine how to revise the workshops? Why are Peer
Reviewers, Master Reviewers, and Facilitators required to
complete the Rubric Update?
Matters
9:00 AM 9:50 AM
Beyond the
Standards
Diminishing Returns: The Impact of
'Less Than' Helpful Recommendations
Maryland
Salon D
Administrators
Instructional
Designers
Faculty
Experienced
QMers
Minnesota Online Quality Initiative/ Northland
Linda Jacoby, Retired QM Statewide Lead
Coordinator, Certified QM Peer Reviewer and
Facilitator
9:00 AM 9:50 AM
Barriers
Overcome
Implementing a Quality Matters
Institutional Plan: Lessons Learned
Maryland
Salon F
Administrators
Others New to
QM
Joan Mikalson, Associate Provost of Student &
Faculty Services, Excelsior College
Betsy Brennan, Data Quality Specialist, Excelsior
College
9:00 AM 9:50 AM
Sponsor
Presentation
SoftChalk - Create-Your-Own Interactive
eBooks for iPads and Chromebooks
Pride of
Baltimore
All
Sue Evans, CEO/Co-Founder, SoftChalk, LLC
9:00 AM 9:50 AM
Special
Interest
QM Coordinator Jam Session
Watertable
Ballroom
QM
Coordinators
Julie Henn, Director of Technology & Chief
Information Officer, Quality Matters
Marijane Hakun, Subscription Services Manager,
Quality Matters
9:50 AM 10:20 AM
One of the key components of QM's peer review process is the
inclusion of helpful feedback from each review team member
that is meant to guide the course developer in making course
improvements. This roundtable will discuss some of the
impacts of "less than" helpful recommendations on the overall
value and integrity of the peer review process and will focus
on identifying strategies and ideas that Peer Reviewers and
Master Reviewers might use to ensure that the recommendations in each review report are "more than" helpful.
Excelsior College initiated a three-year, institution-level QM
implementation plan in 2011, by building QM standards into
all aspects of its course development process. A Lead QM
Coordinator and Course Review Manager will tell the story of
how a QM organizational chart evolved and the course review
system emerged. Tales will be shared on lessons learned,
pitfalls to avoid, and strategies for success that assure
integrity in the process and buy-in from stakeholders.
Learn how educators can create their own interactive and
engaging eBooks that students can download and use on
their iPads or Chromebooks without need for an internet
connection.
We're all about continuous improvement! How can QM serve
you more effectively? QM Coordinators are invited to attend
this interactive session to learn about and discuss new and
planned enhancements to subscriber tools, processes and
resources. The session is an opportunity to share your ideas
directly with QM leadership responsible for implementation.
Many ideas shared in past sessions have been implemented
and we look forward to sharing what's new.
Break
30
schedule
and
program
TIME/
ROOM
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SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
10:20 AM 11:10 AM
Research
Teaching Faculty to Design Online
Courses - Centering QM in a Historically
Decentralized Process
The Applying the Quality Matters Rubric (APPQMR) workshop
has proven beneficial, yet it is not clear how courses are
improved when faculty apply this Rubric. This interactive
presentation will summarize the findings from five case
studies of faculty who completed APPQMR and redesigned
courses to meet QM Standards, and will offer guidelines for
instructional designers working with faculty designing
courses to meet QM standards. Participants will be invited to
log in using their own devices and explore a professional
development course that teaches faculty to apply QM
standards in online courses.
Baltimore
Salon A
Administrators
Instructional
Designers
Faculty
Experienced
QMers
René E. Mercer, Coordinator of Indstructional Design,
Texas A&M University
Nicola L. Ritter, Instructional Design Specialist,
Texas A&M University
10:20 AM 11:10 AM
Beyond the
Standards
Using Quality Matters to Design and
Assess Online Courses...We've Got Buy In!
Baltimore
Salon B
Administrators
Experienced
QMers
Others New to
QM
Joan J. Osborne, Coordinator of Instructional Design
and Development & Assistant Professor, Northern
Virginia Community College
Jason Skinner, Course Design Assistant, Northern
Presenters will discuss and demonstrate implementation of
QM standards and best practices in online courses; describe
efforts to educate faculty on the application of QM and best
practices; and discuss efforts to train and encourage faculty
to be Peer Reviewers. We will also cover the challenges faced
by a large community college in incorporating QM in its
quality assurance process for delivery of online courses, and
discuss the decisions encountered while implementing an
internal QM-based peer review process.
Fran McDonald, Associate Professor, Northern
Rong Zhu, Instuctional Designer, Northern Virginia
Community College
10:20 AM 11:10 AM
Homeland
We Ace ‘Em!
Faculty
Others New to
QM
Set Sail on a Three-Course Tour - Three
Unique Examples of a QM Recognized
Course
Krista MacDonald, Online Education Coordinator &
Assistant Professor, New Mexico State UniversityDoña Ana Community College
Three faculty from diverse institutions, Doña Anna
Community College, New Mexico State University, and the
University of New Mexico, take you through their courses and
experiences as their fully online courses were reviewed by
Quality Matters. Examples of best practices and strategies
used successfully will be highlighted as well as common
areas that were missed.
Sharon Lalla, Assistant Professor /Instructional Lead,
Instructional Innovation & Quality, New Mexico State
University-Las Cruces
Rebecca Adams, Instructor and Associate Director,
Online Course Development & Faculty Services,
University of New Mexico
10:20 AM 11:10 AM
Beyond the
Standards
Maryland
Salon D
Administrators
Instructional
Designers
Faculty
Experienced
QMers
Alignment and Beyond: Application of
QM Across Course Modalities in Health
Sciences
Paige McDonald, Director, Health Sciences Core
Curriculum, George Washington University School of
Medicine & Health Sciences
Susan Okun, Director of Instructional Quality, George
Washington University School of Medicine & Health
Sciences
How can QM be used in traditional disciplines resistant to
online and technology-enhanced teaching modalities such
as clinical health sciences? What impact can QM have
beyond courses? What surprising outcomes have we
encountered? What other initiatives has the use of QM
instigated for us? How are we measuring all this? We will
talk about our faculty development and quality
improvement efforts in both f2f and online Health Sciences
programs.
Linda Cotton, Multimedia Specialist, George Washington
University School of Medicine & Health Sciences
31
schedule
and
program
TIME/
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SPECIAL
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DESCRIPTION
10:20 AM 11:10 AM
Barriers
Overcome
Maryland
Salon F
All
12 Steps to Quality Online Courses:
Helping Faculty Translate the
Standards
This session will highlight the 12 Step Checklists, one for
each of the eight QM Rubric (QMR) General Standards,
developed by the Online Course Improvement Program (OCIP)
at New Mexico State University (NMSU). The OCIP team has
found these checklists to be very helpful in working with
faculty who are developing and or revising their online
courses. The checklists translate the QMR Standards into
actionable steps, which helps faculty "see" what a Standard
looks like when achieved in an online course.
Miley Grandjean, Instructional Consultant, New
Mexico State University
Jed Duggan, Instructional Consultant, New Mexico
State University
10:20 AM 11:10 AM
Beyond the
Standards
Pride of
Baltimore
Administrators
Instructional
Designers
Faculty
Experienced
QMers
10:20 AM 11:10 AM
Beyond the
Standards
Think Big! Leveraging Inter-Institutional
Collaboration to Promote Quality
Watertable
Ballroom
All
Minnesota Online Quality Initiative/ Northland
Introducing QM Program Quality
Certification Standards; Is Your
Institution Ready?
Linda Jacoby, Retired QM Statewide Lead
Coordinator, Certified QM Peer Reviewer and
Facilitator
11:20 AM 11:45 AM
Baltimore
Salon A
We Ace ‘Em!
Instructional
Designers
Faculty
Hook, Line and Sinker: Strategies for
Student Engagement
Lara Willox, Director, School Improvement Doctoral
Program, University of West Georgia
Mary Beth Slone, Associate Professor, University of
West Georgia
11:20 AM 11:45 AM
Baltimore
Salon B
Quality in All
Modes of
Teaching
Administrators
Instructional
Designers
Experienced
QMers
Others New to
QM
CPE Rubric Applied to a Government
Agency
Jennifer Bopp, Manager, Instructional Design, Anne
Arundel Community College
Joan D. McMahon, Founder, Transforming Leaders
and Professor Emeritus, Towson University
32
In response to subscriber interest, a QM Study Group is
developing a series of quality certifications for online
programs and designation of QM Exemplary Programs and
Institutions. Individual certifications will be based on
criteria for determining the quality of course and program
design, faculty preparation, student support, and
infrastructure. One certification will focus on student
outcomes to determine whether quality inputs are leading to
quality results. Attendees will have their questions answered
about the criteria and evidence, the process, the anticipated
program roll out, and institutional preparation for program
certification.
The Minnesota Online Quality Initiative coordinates the
implementation of a state-wide QM subscription involving
35 public higher education institutions. This session will
include discussion of challenges, successes, and lessons
learned. Our approach to implementa-tion is designed to
encourage successful, strategic collaboration among faculty
from a wide variety of institutions to promote and celebrate
quality. We will discuss practical ideas and processes for
building collaboration, communication, and support.
This presentation will focus on student engagement in an
online class. There is much research concerning the viability
of online educational practices. Finding practical advice,
however, on how to keep your students engaged is often
difficult. The goal of this workshop is to showcase best
practices in the area of planning, designing, and
maintaining an online course with maximum student
engagement as the intended outcome.
This presentation will cover how Anne Arundel Community
College partnered with the Maryland Judiciary to provide its
professional development trainers with a process and the
skills to convert face-to-face training programs into
certifiable high-quality online and blended formats using
the QM Continuing & Professional Education (CPE) Rubric.
schedule
and
program
TIME/
ROOM
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SPECIAL
INTEREST
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PRESENTERS
DESCRIPTION
11:20 AM 11:45 AM
Quality in all
Modes of
Teaching
Using the QM Rubric to Review OER:
Quality Design of OpenCourseWare
This presentation will discuss the recent OpenCourseWare
(OCW) project conducted jointly by MERLOT and QM. The
initial pilot used a select group of QM Peer Reviewers to
review 20 full courses of varied subject areas from the
numerous OCW courses available on the MERLOT website.
Join us to discuss this project and how we foresee the
continued use of the QM Rubric in reviewing Open
Educational Resources (OER).
Homeland
Administrators
Instructional
Designers
Faculty
Experienced
QMers
11:20 AM 11:45 AM
Maryland
Salon D
We Ace ‘Em!
Instructional
Designers
Faculty
Experienced
QMers
Others New to
QM
Jane Moore, Director of Editorial and Professional
Development, California State University, Office of
the Chancellor
A Step from Design to Delivery:
Students' Effective Use of Learner
Support
Zahra Moghadasian, Assistant Professor and Distance
Education Coordinator, Huston-Tillotson University
11:20 AM 11:45 AM
Beyond the
Standards
Keeping a Voluntary QM Program Going
and Growing
Maryland
Salon F
Administrators
Instructional
Designers
Experienced
QMers
Others New to
QM
Allison Peterson, Instructional Designer III, Texas
Woman's University
11:20 AM 11:45 AM
Exhibitor
Presentation
Noel-Levitz - How Satisfied Are Your
Online Learners?
Pride of
Baltimore
All
Julie Bryant, Associate Vice President for Retention
Solutions, Noel-Levitz
11:20 AM 11:45 AM
Research
Informing Course Improvement with
Learning Analytics
Watertable
Ballroom
11:55 AM 1:40 PM
Administrators
Instructional
Designers
Experienced
QMers
Others New to
QM
Robert Morse, Sr. Instructional Designer for Quality
Initiatives, Ivy Tech Community College of Indiana
This presentation focuses on the frequency of learners' use
of learner support resources and any link, tutorials, policies,
etc., incorporated into the course by faculty and instructional
designers to assure students are off to a good start start
and get the support essential to their success. We will share
our findings obtained from student activity logs in the
course management system. Possible solutions to increase
students' use of course resources and learner support will be
discussed.
Everyone agrees that quality course design is a good thing,
and administrators are supportive of QM as a process and
Rubric. But no one is mandating adherence to the process or
standards. Now what? How do you get faculty interested and
involved? This presentation will cover the subtle and not-sosubtle approaches that have worked for one institution and
encourage conversation, ideas, and suggestions from others
who wish to share and brainstorm. Whether you are just
getting started or trying to keep the interest going, come
learn more.
Join us to learn more about the Noel-Levitz Priorities Survey
for Online Learners (PSOL) which captures both how
satisfied students are with their online experience as well as
what is most important to them. These data can contribute
to your student retention, accreditation and strategic
planning efforts. The PSOL is one of the featured
instruments for the 2014-2015 Quality Matters Research
Projects on the Student Voice.
This presentation reports out on research into requirements
for learning analytics to support course improvement. A
large survey of program chairs was conducted to examine
the impact of demographic factors on the needs for
additional areas of contextual support when applying
learning analytics to the task of course improvement. The
results of this survey, including the impact of orientation to
QM as a demographic factor, will be discussed.
Lunch and QM Awards
Maryland
Ballroom
33
schedule
and
program
TIME/
ROOM
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SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
1:50 PM 2:40 PM
Research
Research Analysis of Faculty Peer
Review Comments
We empirically examined Peer Reviewers' comments for 34
online courses undergoing a faculty-driven, QM-based,
internal peer review process at our institution. Wide variation
in comments to faculty course developers rendered some
comments more helpful for implementing course revisions
than others, despite prerequisite training. Session
participants will review our research data, evaluate
comments in the context of QM guidelines, and discuss how
training can be modified to improve feedback.
Baltimore
Salon A
Experienced
QMers
Andrea Schwegler, Assistant Professor and Online
Coordinator, Texas A&M University-Central Texas
Barb Altman, Assistant Professor & Coordinator of
Accreditation, Texas A&M University-Central Texas
1:50 PM 2:40 PM
Baltimore
Salon B
1:50 PM 2:40 PM
Homeland
Quality in All
Modes of
Teaching
Mission Possible: 5 Scenarios to
Establish a Quality Assurance Process
for Professional Education
Instructional
Designers
Cleo Grace Magnuson, Instructional Designer,
Georgia Tech - Professional Education
Quality in All
Modes of
Teaching
QM Tackles Competency-Based
Learning and Direct Assessment
All
Nick White, Instructional Design Manager, Capella
University
1:50 PM 2:40 PM
Barriers
Overcome
Maryland
Salon D
Faculty
Experienced
QMers
Others New to
QM
1:50 PM 2:40 PM
Barriers
Overcome
Navigating the Shoals of Introducing
QM
Maryland
Salon F
All
Is it 85% Yet?
Lisa Clark, Assistant Dean/ Associate Professor,
University of Northwestern Ohio
Allison Miner, eLearning Specialist, Florida
International University
This presentation will describe the process used to
familiarize instructional designers (IDs) with the QM CPE
Rubric and the development of a QA process for Georgia Tech
- Professional Education. An overview of who the adult
learner is in America will be shared along with the five
scenarios critical to the QA plan based on the courses
designed and developed here. Necessary to this process was
a collaboratively developed and agreed-upon plan for QA, so
that buy-in was achieved and the process adopted in each of
the ID's workflow.
Concerns about the adequacy of college graduates'
applicable job skills, the rising cost of college attendance,
and unacceptably long times to earn degrees and other
credentials have led to dramatically increased interest in the
benefits of competency- based learning and direct
assessment of student competencies. The session will
showcase examples of competency-based and direct
assessment programs and report how QM is responding to
this movement.
How much is enough to pass a standard? While facilitating
QM Applying the Rubric workshops and chairing reviews, I
find that participants and reviewers alike can be challenged
when it comes to determining if individual Standards are
met. This roundtable discussion addresses this challenge
and provides participants with new ideas and tips for how to
meet the challenge while reviewing courses so that the
faculty developer receives the best course review possible.
Participants will engage in discussion and share their best
practices for overcoming the challenge of determining how
much is enough.
"Survey says: What are the top questions and concerns that
arise when introducing QM to an institution or program?"
Participate in this highly interactive session to learn how
address these issues so that your implementation will be
embraced. This session will present data on the top
questions and concerns and solicit suggestions for
addressing them.
Stephanie Delaney, Dean of Extended Learning,
Seattle Central College
34
schedule
and
program
TIME/
ROOM
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SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
1:50 PM 2:40 PM
Special
Interest
Shipwrecked!
Pride of
Baltimore
Master
Reviewers
Just sit right back and you'll hear a tale,
a tale of a continuous improvement trip.
That started from this shipping port,
aboard this flagship.
The Master Reviewer was a mighty sailing man, the Peer
Reviewers brave and sure.
Five passengers set sail that day,
for a twenty week tour, a twenty week tour.
Melissa Poole, Quality Assurance Manager, Quality
Matters
David Curtis, Master Reviewer Mentor, Quality
Matters
Meet with the QM Quality Assurance Manager and the new
Master Review Mentor to discuss the role of the Master Reviewer.
All Master Reviewers are welcome to join for a feedback session
about needs and suggestions for improvement. Join us to find
out what new and exciting updates we have planned. Discuss
the major challenges of conducting course reviews and network
with fellow Master Reviewers.
1:50 PM 2:40 PM
Watertable
Ballroom
Research
Instructional
Designers
Faculty
Casting a Research Net: A Voyage
Through QM-Interaction and
Performance in Online Courses
Ramiro de la Rosa, Assistant Director of Online
Learning, Graduate Professor, University of TexasPan American
Rita Vela, Instructional Designer II, University of
Texas-Pan American
2:50 PM 3:15 PM
Barriers
Overcome
Baltimore
Salon A
Administrators
Instructional
Designers
Faculty
Collaborative Development: Giving
Face-to-Face Classes a Facelift While
Developing Online Sections
Deborah Korth, Vice Chair, University of Arkansas
Elizabeth Keiffer, Clinical Assistant Professor,
University of Arkansas
Elaine Terrell, Instuctional Designer, University of
Arkansas
The presenters will discuss a study of the relationship between
online course content developed implementing/not
implementing QM Standard 5 and these factors: students' level
of interaction with the instructor and academic performance, as
measured by students' grades, online engagement, sense of
community, and quality of online posts. Taken into consideration
were students' age, ethnicity, gender, number of on-campus
courses enrolled in, number of online courses enrolled in, and
number of online courses taken in the past.
At the University of Arkansas, we implemented a collaborative
curriculum development model in which faculty members worked
together to develop the online sections of the service math
courses while giving the face-to-face sections a serious facelift.
Faculty members were divided into seven curriculum
development teams that worked with instructional designers and
a videographer, with the mission to create a learning
environment in which all students can be successful. If we can
do it, so can you.
Cindy Hart, Director, West Virginia University
A statewide project of any magnitude requires planning, support,
and buy-in. Through central funding, grant monies, and
individual school buy-in, one state is currently implementing the
three-step "Applying, Improving, and Reviewing" plan. The first
step provides faculty and support staff with Applying the QM
Rubric training and develops a cohort of peer and master
reviewers. The second step provides "Improving Your Online
Course" training. The last step is "Reviewing Courses." The
statewide IR, a campus IR, and a faculty member will discuss
their implementation experiences.
Blending design with quality standards to offer online non-credit
courses that enhance future and current student success.
2:50 PM 3:15 PM
Beyond the
Standards
Applying, Improving, Reviewing: A
Three Step Plan for QM Implementation
Baltimore
Salon B
Administrators
Instructional
Designers
Faculty
Others New to
QM
Roxann Humbert, Statewide Director of Higher
Education eLearning, West Virginia Higher
Education Policy Commission
G.H. Budd Sapp, Professor, Fairmont State
University
2:50 PM 3:15 PM
Beyond the
Standards
Using the CPE Rubric to Develop
Non-Credit Online Programs
Homeland
Instructional
Designers
Faculty
Dan Jones, Instructional Designer, Ball State
University
35
schedule
and
program
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ROOM
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SPECIAL
INTEREST
TITLE/
PRESENTERS
DESCRIPTION
2:50 PM 3:15 PM
Beyond the
Standards
Maryland
Salon D
Instructional
Designers
Faculty
Hot Topics:
Tips and Tools for Transforming
Learning and Meeting QM Standards
Are you growing weary of text-heavy content inside online
courses? Are you trying to incorporate QM Standards without
much success? If so, this session is for you! The goal of this
session is to share strategies used by a Virtual Public School
and a University that capture the attention of students,
support learning activities, and ensure inclusion of essential
standards. Learning objects can be used to help your online
course meet and exceed many QM Standards, especially
Standard 6.2.
Elizabeth Keiffer, Clinical Assistant Professor,
University of Arkansas
Deborah Korth, Vice Chair, University of Arkansas
Elaine Terrell, Instuctional Designer, University of
Arkansas
Melissa Davis, Quality Assurance and Research
Coordinator, North Carolina Virtual Public Schools
2:50 PM 3:15 PM
Beyond the
Standards
Maryland
Salon F
Administrators
Instructional
Designers
Experienced
QMers
Now That Wasn't So Difficult:
Leveraging QM to Implement a Master
Online Course Initiative
Joel Martin, Director of Distance Education, The
Community College of Baltimore County
Celeste Stratton, Director of Instructional Design
and Training, The Community College of Baltimore
County
2:50 PM 3:15 PM
Exhibitor
Presentation
ProctorFree - Reducing Stress to
Increase Student Exam Performance
Pride of
Baltimore
All
Jeff Kaplan, Director of Partner Relations,
ProctorFree
2:50 PM 3:15 PM
Beyond the
Standards
Making Quality Happen Through a
Quality Matters Internal Review Process
Watertable
Ballroom
Administrators
Faculty
Experienced
QMers
Sherrell Wheeler, Director of Online Quality
Assurance & Associate Professor, New Mexico State
University-Alamogordo
3:15 PM 3:45 PM
Break
3:45 PM 5:30 PM
Closing
Session
Christine Trapp, Associate College Professor, New
Mexico State University-Alamogordo
Stress and anxiety can have disastrous effects on student
test performance. Methods of reducing stress before exams
are discussed. Examples are drawn from live assembly-style
exams at the University of Florida with an eye towards the
future of assessment in online education platforms.
The faculty developer of a recently reviewed course
compared the process "to being dipped in an icy mountain
lake--a bit of a shock, but stimulating and wakening at the
same time." NMSUA has designed a detailed plan to
implement QM in all its online classes. The process of
quality improvement of online courses is challenging at
best. What does it take to get the support needed for
change? How can you make an internal review process work?
How can changes be made in a short period of time? Come
hear about the formation, processes, obstacles, and
successes of our internal review process.
Message in a bottle is a tale of travel and adventure. Where
were you, what did you do, what was your adventure? Don't
miss this epic ending to the wonderful excursion "Charting
the Course.” Come share in the bounty and prepare for your
voyage home.
Message in a Bottle
Everyone
Does your school face the twin logistical challenges of
achieving QM certification for a large number of courses
while dealing with multiple versions of the same course? For
The Community College of Baltimore County, the solution
was to create a symbiotic relationship between QM
certification and the development of master courses. The
result is consistency in the design of online courses coupled
with the assurance that each section of a course will meet
QM Standards.
36
s p o n s o r s
a n d
e x h i b i t o r s
Special Thanks to Our Sponsors and Exhibitors
SILVER SPONSORS
DropThought
DropThought’s Instant Feedback platform empowers students to reflect on their learning and experience anonymously in a
real-time, one-to-one, private channel with their instructors through mobile devices or LMS widgets. Instructors review,
respond to, and analyze the feedback, which leads to increased engagement, improved experiences, and higher satisfaction.
SoftChalk
SoftChalk content authoring and hosting solutions are critical to the success of e-learning initiatives, providing educators an
easy, affordable way to create, organize and share interactive content that engages students and inspires learning. Lesson
content can be delivered in a LMS, on a web-server, mobile devices or in the cloud.
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37
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EXHIBITORS
eScience Labs LLC.
eScience Labs LLC. provides complete and comprehensive
hands-on science kits to support online and traditional
courses in need of a laboratory solution. These are the same
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anywhere. Written by PhD-level educators and scientists, our
labs compliment any teaching style or curriculum.
Proctor U
ProctorU provides distance proctoring services for
institutions that offer examinations online. The service
allows students to take exams from anywhere in a secured
environment. ProctorU offers live, person-to-person, realtime monitoring to more than 500 colleges, universities and
certification organizations including the University of
Illinois and Northwestern University.
The Instructional Technology Council (ITC)
SmarterServices
The Instructional Technology Council (ITC) provides
exeptional leadership and professional development to its
network of eLearning experts by advocating, collaborating,
researching and sharing exemplary, innovative practices and
potential in learning technologies. An affiliated Council of
the American Association of Community Colleges since
1977, ITC represents higher education institutions that use
distance learning technologies.
Our mission is to organize and analyze data that empower
people to make smarter decisions. SmarterServices
analyzes data about students, faculty, teachers, employees
and courses. We provide SmarterMeasure - our online
learning readiness indicator; SmarterSurveys - our end-ofcourse survey management service; SmarterFaculty - our
database of online faculty; and, SmarterProctoring - our
database of test proctors.
Noel-Levitz
A trusted partner to higher education, Noel-Levitz offers
customized solutions for recruitment and retention. We are
partnering with Quality Matters for the Online Student
Satisfaction-Priorities Research Project, featuring the
Priorities Survey for Online Learners. Noel-Levitz also
produces reports and papers to help campus leaders
analyze current enrollment trends and discover more
effective strategies.
Stylus
Stylus publishes books that focus on higher education and
inclusive teaching in K-12. Our higher education program
covers areas such as teaching and learning, service
learning, assessment, online learning, racial diversity on
campus, women’s issues, student affairs, doctoral
education, and leadership and administration.
Wiley
Wiley is a global provider of content and content-enabled
workflow solutions in areas of scientific, technical, medical,
and scholarly research; professional development; and
education.Core or state standards.
ProctorFree
ProctorFree is an on-demand, automated online proctoring
system that eliminates the need for human proctors or
reviewers. ProctorFree’s new technology is simple and effective.
38
s p o n s o r s
Tell me and I forget.
forget.
“Tell
Teach me and I remember.
remember.
Teach
Engage me and I learn.”
learn.”
–Chinese
nes proverb
proverb
a n d
e x h i b i t o r s
Capture REAL-TIME,
ANONYMOUS student
FEEDBACK on learning
ALIGN feedback to learning outcomes & assignments
ged with you.
you.
Engaged
www.cengage.com
w.cengage.com
MEASURE AND DRIVE student engagement & satisfaction
Free for instructors, sign up now!
dropthought.com/highered
How satisfied are
your online learners?
To find out, join the
QM Student Voice Project.
Stop by the Noel-Levitz exhibit
table to learn about surveying
your students with the
Priorities Survey for Online Learners or
visit www.noellevitz.com/QMProject
39
s p o n s o r s
a n d
e x h i b i t o r s
makes the grade with Quality Matters.
WileyPLUS is a rresear
WileyPLUS
research-based,
esearrch-based, online
environment
teaching
envir
onment for effective teac
hing and learning.
Learn more at our booth
and attend our session on T
Tuesday
uesdayy,
September 30th at 2:15 PM in
room Homeland Home.
Now featuring OR ION:
An Adaptive Learning
Experience
OR ION.wileyplus.com
40
c o n f e r e n c e
c e n t e r
m a p
Conference Center Map
Renaissance Baltimore Harborplace Hotel
202 East Pratt Street • Baltimore, Maryland
41
Quality Matters Mission Statement:
To promote and improve the quality of
online education and student learning through
Development of research-supported, best practice-based quality
Standards and appropriate evaluation tools and procedures.
Recognition as experts in online education quality assurance
and evaluation.
Fostering institutional acceptance and integration of QM
Standards and processes into organizational improvement efforts
focused on improving the quality of online education.
Provision of faculty development in the use of QM Rubric(s)
and other quality practices to improve the quality of online/
blended courses.
Provision of quality assurance through the recognition of quality
in online education.
A national benchmark
for online course design.
www.qualitymatters.org
1997 Annapolis Exchange Pkwy, Suite 300
Annapolis, MD 21401
©2014 MarylandOnline, Inc.

Conference guide - Quality Matters

Transcription

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