PowerTrain

Transcription

PowerTrain

A publication for employees of Penske Automotive GROUP • Issue 2, 2016
www.penskeautomotive.com
e-Edition
Jaguar Land Rover Darien
Sets Its Sights on Success
Just 45 miles northeast of New York City, located on
Connecticut’s “Gold Coast,” PAG opened an all-new
Jaguar Land Rover dealership in Darien.
“This is the first Jaguar Land Rover store to showcase the new
corporate identity in the United States,” said Michael Famiglietti,
Senior Vice President of Manufacturer Relations. The dealership is
located on Boston Post Road, Darien’s main thoroughfare, and has
a footprint just over 30,000 square feet in total, encompassing
19 service bays and state-of-the-art sales and parts departments.
Headed by General Manager Nick Hilton, the team of 40-plus
associates has already delivered the first Jaguars in this market, as
the Jaguar brand had not been present in Darien for over ten years.
Nick had been General Manager of PAG’s Land Rover store in Darien
and will now manage both brands.
> Continued on next page
T H E AWA R D - W I N N I N G D E A L E R S H I P S A R E :
2 016
PENSKE AUTOMOTIVE
DEALERSHIPS NAMED
BEST TO WORK FOR
Thirteen PAG dealerships have been
named by Automotive News as
among the Best 100 Dealerships to
Work For in 2016.
Acura of Fayetteville
Audi Mentor
Central Florida Toyota
Crevier BMW
Crevier MINI
Honda of Fayetteville
Honda of Mentor
“For the fifth consecutive year Automotive News has recognized the Best Dealerships
To Work For in the United States. We are proud to have thirteen Penske Automotive
Group dealerships named as Best To Work For in 2016. This is a significant
achievement, and I congratulate each dealership’s management team and
employees for their efforts to be one of the very best.”
— Roger Penske
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Landers Ford
Palm Beach Toyota
Porsche of Beachwood
Royal Palm Nissan
Royal Palm Toyota
Spring Branch Honda
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PowerTrain e-Edition
Corporate News
Sets Its Sights on Success
Continued from page 1.
With over 170 new and 80 pre-owned vehicles in inventory, they
have adequate supply to serve this market. Timing could not be
better as Jaguar has introduced two new models, the XE sport
sedan and the F Pace SUV. Land Rover continues to manufacture
high-quality luxury SUVs, and sales continue to have year-over-year
increases.
With the combination of outstanding products and vehicles, stateof-the-art facilities and an incredible team, Jaguar Land Rover
Darien anticipates a successful impact in the region.
Jason Beidelman
Vice President, Manufacturer Relations
Jason Beidelman joined PAG’s Manufacturer Relations department on April 4th following a
13-year career at BMW of North America LLC. With the significant experience Jason brings
from BMW/MINI, his initial assignment with PAG will be to represent our interest in these two
key brands. Jason holds a Bachelor of Science degree in marketing from The Ohio State
University and a Master of Science degree from Franklin University in marketing and
communications. During the first months of taking on this new role, Jason and his family
relocated to Birmingham, Michigan, from Chicago, Illinois.
2
Corporate News
M-1 RAIL Opens Penske Tech Center
The 19,000-square-foot
Penske Tech Center in Detroit
opened in May and is an
integral part of Detroit’s new
light rail project called M1.
“Today Woodward Avenue is becoming
one of the most successful and vibrant
corridors in our state and much of that
has to do with this project.”
— Roger Penske
T
he Penske Tech Center is sponsored
by Penske Corporation and named
for Roger S. Penske who serves as the
Chairman of the Board for M-1 RAIL. It will
house the M-1 RAIL administrative staff
and function as the maintenance and
operations center for the QLINE streetcar
vehicles. The QLINE is a catalyst for
economic development and business
growth and an important cornerstone
toward creating a regional transit system
in Detroit.
Roger Penske touted the transformational
impact of the QLINE. “A decade ago as
we prepared for the Super Bowl, we were
boarding up buildings in this area,”
Penske said. “Today Woodward Avenue is
becoming one of the most successful and
vibrant corridors in our state and much of
that has to do with this project.”
The Penske Tech Center will be the
nation’s first vehicle storage and
maintenance facility to operate completely
off-wire. The first modern streetcar is
expected to be delivered to the Center in
the fourth quarter of 2016 when testing
and safety certification will begin.
Sytner Group Hosts 2016 Managers’ Conference
At their 2016 Managers’ Conference which was held in June, the Sytner Group recognized
the following individuals for their top-level performance in the following categories:
Group Manager of the Year
Peter Jess
Head of Software Development
Accountant of the Year
Lynne Tippins
Mercedes-Benz & smart of Bristol
F & I Manager of the Year
Rob Watson
Bentley Lamborghini Leicester
Used Car Manager of the Year
Dan FosterGuy Salmon Land Rover Bristol
New Car Manager of the Year
James Worsley
Leeds Audi
General Sales Manager of the Year
Alex Kennedy
Porsche Centre Silverstone
Service Manager of the Year
Paul Baxter
Mercedes-Benz & smart of Bristol
Parts Manager of the Year
Dave EavesSytner Leicester BMW MINI
Bodyshop Manager of the Year
Ric WalfordSytner High Wycombe BMW MINI
Head of Business of the Year Up to £0.5m
Richard Rhodes
Lexus Leicester
Head of Business of the Year £0.5m - £1.0m
Rebecca Crewe
Mercedes-Benz of Sunderland
Head of Business of the Year £1.0m – £2.0m
Alex ScottGuy Salmon Land Rover Northampton
Head of Business of the Year Over £2.0mKarl Cinnamond
3
C o n g r at u l at i o n s
a wa r d
w i n n e r s !
Corporate News
Penske Elite Technician of the
Year, Matt Johnson, Enjoys
Indianapolis 500 Experience
M
att Johnson of BMW North Scottsdale traveled to the
100th running of the Indianapolis 500 in May as a special
guest of Team Penske after recently being named the
2016 Penske Elite Technician of the Year. As part of his prize
package, the senior-level technician enjoyed roundtrip airfare for
him and his wife, Brooke, a three-night hotel stay in downtown
Indianapolis, $1,000 in spending money, special grandstand
seating and paddock passes, among other things.
“It feels a little surreal,” said Johnson on being named the Penske
Elite Technician of the Year. “It also has turned into a much larger
deal than I had anticipated. The outpouring of congratulations
across the Penske organization has been exceptional.”
Johnson, who has been with PAG since 2012, earned the top
honor from among 120 nominated Penske technicians. The pool
was then narrowed to nine after a challenging 92-question exam.
The nine finalists traveled to the Team Penske headquarters in
Mooresville, North Carolina, on March 7-10, where they enjoyed
exclusive activities and competitions including a tour of the
Universal Technical Institute NASCAR training center, a pit stop
competition at the Team Penske race shop with members of the
Team Penske pit crew, a GoKart Racing competition at a local
track with Team Penske driver Joey Logano, and a tour of the
NASCAR Hall of Fame in Charlotte.
Matt Johnson and his wife Brooke kneel next to the finish line at
the Indy 500 prior to the race.
As part of the Elite Tech Challenge, on March 8, the nine finalists
completed a final timed exam, where Johnson was the top-scorer, The qualities Johnson both embodies and describes are the
earning himself the title of 2016 Penske Elite Technician of the Year. driving force behind the Penske Elite Technician Program. The
program gives senior technicians the opportunity to be
“The thing that struck me the most about the
recognized, while highlighting the importance of
entire experience in Mooresville was the caliber
technical training and emphasizing the value
“It’s being a technician who
of the staff that we had interactions with,” said
Penske places on its service technicians.
is willing to go beyond the
Johnson. “The facility in Mooresville was so
stated duties of his job to
“Overall, this has been an excellent experience,”
impressive. Across the board, everyone that we
said Johnson. “Technicians often feel there is a
ensure
that
vehicles
are
fixed
dealt with was very professional and extremely
lack of recognition for their contributions. This
properly.
A
technician
who
is
capable.”
program is an excellent example of what sets
available and willing to help
While Johnson received the top honor after
PAG apart from other dealer groups, and I highly
out those around him who
being the highest scorer on the final exam, he
encourage other Penske technicians to
may be less experienced.”
was initially nominated for his outstanding
participate.”
credentials, skills, and admirable qualities. He
The Penske Elite Technician Program will start up
ultimately believes that being a Penske Elite Technician requires
again
in
September
2016, and nomination forms for the 2017
much more than acing a test.
Elite Technicians will be due November 1, 2016. Program
“A Penske Elite Technician is someone that is well-rounded and
details and requirements will be distributed to all stores in
understands all aspects of being a technician,” said Johnson. “It’s September. For more information, visit the Fixed Operations
being a technician who is willing to go beyond the stated duties of area in the Marketing Resource Center on Drive.
his job to ensure that vehicles are fixed properly. A technician who
is available and willing to help out those around him who may be
less experienced.”
4
Corporate News
2 0 1 6 “ S e r v i c e M at t e r s ” C a m pa i g n Pa ss e s
H a l f way M a r k w i t h S t r o n g M o m e n t u m
P
AG is pleased to team up with the
Paralyzed Veterans of America (PVA)
again in 2016 in support of PVA’s
Mission: ABLE, an initiative designed to
ensure veterans with disabilities get the
care, benefits and job opportunities they’ve
earned and deserve. Since the launch in
January, with the PAG match, more than
$650,000 has been raised for the 2016
campaign.
To show appreciation for the outstanding
dealership commitment to this campaign,
PAG is recognizing and awarding those
dealerships and store advisors with the
highest donation totals each month; a
special PAG/PVA pin is being awarded to
the stores with the highest donation totals
and store advisors are being awarded
special PVA and PAG merchandise. In
addition, PAG is awarding a special event to
the stores with the highest donation totals
from January-June and July-December.
Congratulations to the winner of the first,
mid-year ice cream social event, Central
Florida Toyota, which had the highest overall
donation total from January to June. As of
July 1, each store started with a clean slate,
and a second celebration featuring a catered
lunch and raffle prizes will be held for the
dealership with the highest donation total
from July 1 to December 31.
“The effort dealerships have been putting
forth to support and promote the 2016
Service Matters campaign has been
outstanding,” said Tracy Cassady, Vice
President of Corporate Marketing. “The
creative fundraising ideas dealerships are
coming up with to create excitement among
their employees and customers have been
phenomenal.”
Some of the creative ideas to raise
donations in 2016 have included –
• Phil Snyder, General Manager at Porsche
of Beachwood, raffled off a Porsche
Boxster lease, with all proceeds going
toward the campaign.
• The Fairfield-Connecticut team took part
in a virtual bike tour. More than 100
employees from all departments took
turns riding stationary bikes parked in the
service drive of each dealership. The team
rode a total of 1,440 miles – taking turns in
10, 20 and 30-minute intervals. The
course – Fairfield, Connecticut to PAG
corporate headquarters in Bloomfield
Hills, Michigan. By enlisting the support of
vendors who contributed to sponsor
riders, as well as through personal
contributions by employees and patrons,
the team raised $5,947 in donations.
Every year, PVA co-presents the National
Veterans Wheelchair Games, the largest
annual wheelchair sporting event in the
world. During the week-long event, more
than 600 veteran wheelchair athletes
compete in 19 sporting events as a form of
rehabilitative therapy to foster better
physical, mental and social health. This year,
the 36th National Veterans Wheelchair
Games were held June 27 - July 2, in Salt
Lake City, Utah. “It was very inspiring to
watch all the athletes and hear stories about
how far they have come despite the
adversities they’ve faced,” said Cassady,
who had the privilege of attending. “The
Games really showcased the talent and
strength of our nation’s veterans, and were a
great reminder that with hard work and
perseverance you can achieve your goals.
The event organizers and veteran athletes
were all so grateful for PAG’s support, and
they really appreciate this great partnership.”
As the Service Matters campaign
continues to be part of PAG’s everyday
business operations, the entire Penske team
is looking forward to an even stronger
campaign in the second half of 2016.
The Fairfield-Connecticut virtual bike tour team.
5
Corporate/DEALER News
Penske Online Payment Texting Feature Now Available
T
he IT team has deployed an update to the Penske Online Payment
tool to allow for invoice text messaging. This enhancement allows
dealerships to send a text to customers whenever an invoice is ready for
payment. With this update, stores can now email and text customers to
notify them when their vehicle has been serviced or when the store is
waiting for a payment. The new communication medium should help
drive an increase in customer satisfaction while decreasing the amount
of time invoices remain unpaid.
123456
1/23/2013 Sam Smith
[email protected]
Hello, your invoice from BMW of Austin
is now available. Please click the
following link to view and make a
payment: http://rghst.xyz/WX1lkEB
Reply to this message with the word
STOP if you no longer wish to receive
these messages
Christopher McGrane
G-CLASS
ABCDEFGH
123456
1/23/2013 Ann Baker
[email protected]
Christopher McGrane
G-CLASS
ABCDEFGH
123456
1/23/2013 Richard Myers
[email protected]
Christopher McGrane
G-CLASS
ABCDEFGH
For additional information about the texting enhancement, please contact [email protected].
Ichiban 2016 —
Autohaus NIX
Ranked FIRST
in Toyota
Motor Europe
Competition
L-R: Masaki Hosoe – President, Toyota Germany; Dr. Johan von Zyl – President and CEO,
Toyota Motor Europe; Werner and Alexander Nix – General Managers, Autohaus Nix; Matt Harrison –
Senior Vice-President, Toyota Motor Europe; and Tom Fux – President, Toyota Germany.
Exceptional performance in customer satisfaction, both in sales and after-sales, earned Autohaus NIX the
“Ichiban” award — the highest European Customer Satisfaction Award of Toyota — for the fourth time.
U
pon winning the award, Alexander Nix, CEO of Autohaus NIX,
said, “Delivering maximum customer satisfaction and optimal
services have always been our principles. We are very pleased to
have been selected as winner for the fourth time from 2,300
European retailers. This outstanding result emphasizes the high
performance and commitment of all our employees, and our
customers benefit from these efforts. Autohaus NIX has been a
Toyota retailer for over 35 years and not only ranks among the best
retailers, but also among the largest in Europe. Our focus on
continuous improvement is the recipe for success.”
6
At the ceremony held in Rome, Italy, Co-CEOs Alexander Nix and
Werner Nix accepted the award. The management of Toyota Europe
and Toyota Germany congratulated the team of Autohaus NIX and
took the opportunity to express their gratitude to the company for its
demonstrated dedication to putting customers first.
“Ichiban” is the Japanese word derived from “Okyakusama
Ichiban,” which means “Customer First.”
DEALER News
“BMW/MINI is our largest automotive OEM partner, and I’m
pleased to further the outstanding partnership we have
developed with BMW/MINI in the northern Italy market.”
— Roger Penske
New BMW MINI Dealership
Opens in Milano
A
utoVanti Milano BMW MINI opened in Milano as PAG continues
to expand its dealer group in Italy.
The dealership is composed of a 1,200-square-meter new car
showroom and an external 1,800-square-meter area dedicated to
the sale of used cars; service is handled at the Via Guglielmo Silva 8
location.
A grand opening attended by more than 4,000 guests was held
on April 29. The evening was hosted by showman Rudy Zerbi, and
the crowd was entertained by the comedy of Ale & Franz as well as
a musical performance by Clerks Street, one of the famous
Xfactor bands.
Speaking to the enthusiastic crowd, PAG Chairman Roger Penske
said, “BMW/MINI is our largest automotive OEM partner, and I’m
pleased to further the outstanding partnership we have developed
with BMW/MINI in the northern Italy market. Led by our local
partner Andrea Mantellini, the opening of this new dealership
represents the next step in our growth strategy in Italy while
assisting BMW/MINI with the reorganization of their presence in
the northern Italian marketplace.”
Joining Roger Penske on stage, L-R: Simon Bulgarelli, Andrea Mantellini,
Massimo Senatore and the night’s host, Rudy Zerbi.
BMW Italia Sales Director Massimo Senatore remarked,
“AutoVanti Milano is the latest example of the great results
achieved thanks to the collaboration between BMW Group Italia
and Penske Automotive Group, one of the most
important players in the world in the automotive sector,
which has created one of the best BMW and MINI
businesses in Italy.”
Andrea Mantellini, PAG’s Managing Director in Italy
said, “In about four years from the founding of the joint
venture with PAG, we managed to open six AutoVanti
locations in Italy. Thanks to the very professional team
of 290 employees, we are able to manage and exceed
the expectations of our clients, reaching the highest
levels of excellence. This was recently confirmed and
officially recognized with 12 awards given to BMW
Group Italia for the BMW and MINI services offered in
our dealerships in Monza, Desio, Milan and Bologna.”
L-R: Massimo Senatore – Sales Director, BMW Italy; Simone Bulgarelli – General Manager,
AutoVanti Milan Area; Andrea Mantellini – Managing Director, PAG Italy; Roger Penske –
Chairman, PAG; Elena Alberti – CFO, Penske Automotive Europe; Paolo Premoli – Sales Director,
AutoVanti Milan Area; and Luigi Salerno – Aftersales Director, AutoVanti Milan Area.
7
DEALER News
Penske Power
Systems’
Marine Experts
Get Lifesaving
Vessel Back in
the Water
P
enske Power Systems’ marine team in Townsville provided its
MTU service expertise to get a vessel that delivers lifesaving
medical care back into Papua New Guinea’s waters.
YWAM Medical Ships is a not-for-profit organization that operates
vessels to service the remote areas of the southern region of PNG
with essential health and training services.
Delivering basic services in PNG poses enormous challenges
with over 80 per cent of the population living in remote areas. These
communities are scattered over rugged terrain, complex river
systems, vast expanses of ocean, and an extensive coastline –
just a few hundred kilometers from Australia’s coast. The service
covers the southern region and Huon Gulf and provides medical
specialists, supplies and health services for locals.
Its 60-meter catamaran turned medical vessel dubbed
MV YWAM PNG features twin MTU 12V 2000 engines that deliver
1,576 kW and was recently fully serviced by Penske Power Systems’
Townsville branch. The MTU operating system, which manages the
vessel’s propulsion and entire ship operating systems, was also
repaired by Penske’s expert MTU electronics team.
YWAM Medical Ships’ team was thankful to Penske Power
Systems for a job well done. In an email, Matt Scott from YWAM MS,
said, “The ship just arrived back to Port Moresby yesterday after a
very successful two weeks of medical training in the rivers of the
Gulf Province.
“In that time, 100 volunteers set up clinics in 16 villages and treated
over 3,200 patients for a wide range of illnesses. Our eye surgeons
restored sight to 53 people who had poor to no sight at all.”
Darren James, Penske’s Townsville Branch Manager said, “This
was such an interesting vessel for our team to work on, and we are
really thrilled that in our small way we were able to give back to the
people of PNG through our customer YWAM.”
8
A Snapshot from Australia
John DiSalvo, Executive Vice President of Penske
Transportation Group International, spent some time with
Penske Power Systems’ mining customer Mt Thorley
Warkworth, in NSW’s Hunter Valley. He is pictured with
Penske Power Systems Diesel Mechanic Cecil Van-Beek
in front of a 240 ton mine haul truck that is powered by a
MTU engine.
L-R: John DiSalvo
and Cecil Van-Beek.
Corporate News
Second Quarter Results
Second Quarter Earnings per Share from Continuing Operations of $1.11
Increases Ownership Interest in Penske Truck Leasing; Estimates Accretion of at least $0.25 per Share on an Annualized Basis
S ec o nd Q uarter 2 0 1 6
S ix M o nths 2 0 1 6
• Revenue Increases 6.8% to $5.3 Billion
• Revenue Increases 7.2% to $10.1 Billion
• Same-store Retail Revenue Increases 0.2%, Excluding Foreign
Exchange 2.7%
• Same-store Retail Revenue Increases 1.3%, Excluding Foreign
Exchange 3.7%
• Income from Continuing Operations Attributable to Common
Shareholders Increases 0.6% to $94.7 Million, Excluding Foreign
Exchange Increases 3.5%
• Income from Continuing Operations Attributable to Common
Shareholders Increases 2.2% to $174.0 Million, Excluding Foreign
• Earnings Per Share from Continuing Operations Attributable to
Common Shareholders Increases 6.7% to $1.11, Excluding Foreign
• Earnings Per Share from Continuing Operations Attributable to
Common Shareholders Increases 6.4% to $2.00, Excluding Foreign
• EBITDA Increases 4.6% to $187.5 Million
• EBITDA Increases 4.7% to $345.1 Million
F
or the three months ended June 30, 2016, income from
continuing operations attributable to common shareholders
increased 0.6% to $94.7 million, and related earnings per share
increased 6.7% to $1.11 when compared to the same period last
year. Total automotive retail units increased 6.2% and total revenue
increased 6.8% to $5.3 billion. Excluding foreign exchange, total revenue
increased 9.2%. Same-store retail revenue increased 0.2%. Excluding
foreign exchange, same-store retail revenue increased 2.7%. Foreign
exchange rates negatively impacted earnings per share attributable to
common shareholders by $0.03 for the three months ended June 30, 2016.
Commenting on the company’s results, Chairman Roger Penske said,
“I am very pleased with the performance of our business in the second
quarter. Not only did we produce another quarter of record results, we
continued to grow by acquiring five commercial truck dealerships in
Canada, and we solidified our capital structure by issuing new 10-year
senior subordinated notes at 5.5%. Further, the Brexit vote did not impact
the performance of our business in the second quarter, and I am pleased
to report that our U.K. business has remained strong to date since the
Brexit vote.”
Automotive Retail Highlights of the Second Quarter
Retail Unit Sales +6.2% to 115,106
• New unit retail sales +5.7%
• Used unit retail sales +6.8%
For the six months ended June 30, 2016, total revenue increased 7.2%
to $10.1 billion, including a 1.3% increase in same-store retail revenue.
Excluding foreign exchange, total revenue increased 9.6%, while same-store
retail revenue increased 3.7%. Total automotive retail unit volume increased
8.0%, including 0.3% on a same-store basis. Income from continuing
operations attributable to common shareholders increased 2.2% to
$174.0 million and related earnings per share increased 6.4% to $2.00 when
compared to the same period last year. Foreign exchange rates negatively
impacted earnings per share attributable to common shareholders by $0.06.
Acquires Additional 14% of Penske Truck Leasing
On July 27, 2016, the company acquired an additional 14.4% interest in
Penske Truck Leasing Co., L.P. (“PTL”), from subsidiaries of GE Capital
Global Holdings, LLC, for approximately $498.7 million. The purchase price
was funded using existing liquidity including the company’s U.S. credit
agreement. After completion of the purchase, PAG now holds a 23.4%
ownership interest and will continue to account for the ownership interest
using the equity method of accounting. By acquiring the additional interest
in PTL, the company expects to realize accretion to earnings per share and
additional cash flow from cash tax savings and the annual cash distributions
PTL provides to its partners. It is estimated the transaction will provide at
least $0.25 per share in earnings accretion on an annualized basis as well
as significant cash tax savings heavily weighted to the first few years of
the investment.
Same-store Retail Unit Sales -1.9% to 106,266
• New unit retail sales -1.4%
• Used unit retail sales -2.6%
DIVIDEND INCREASE ANNOUNCED
Same-Store Retail Revenue +0.2%
• New -0.4%; Used +0.2%; Finance & Insurance +1.6%; Service and Parts +3.4%
• -0.7% in the United States; +1.8% Internationally
“We are pleased to offer our shareholders another increase in the quarterly
dividend,” said President Rob Kurnick. “Our business remains solid and our
cash flows strong. Furthermore, the geographical and operational
diversification of Penske Automotive Group continues to drive further
confidence in our overall business.”
Average Transaction Price Per Unit
• New $39,586; -0.9%
• Used $27,936; +0.2%
Average Gross Profit Per Unit
• New $3,106, +$100/unit; Gross Margin 7.8%, +30 basis points
• Used $1,697, -$85/unit; Gross Margin 6.1%, -30 basis points
• Finance & Insurance $1,092, -$32/unit
9
PAG’s Board of Directors approved an increase in the cash dividend to
$0.28 per share for the second quarter of 2016.
The dividend is payable on September 1, 2016, to shareholders of record
on August 10, 2016.
Corporate News
As Team Penske
continues to
celebrate its
50th Anniversary
in 2016, impressive
victory laps
continue to add
up at racetracks
across the
country —
Will Power in the Winner’s Circle
at the Honda Indy Toronto race.
TEA M PEN S K E 2 0 1 6 RACE V ICTORIE S , TO D ATE :
D ate
S eries
Driver Track 3/13Verizon IndyCar
Juan Pablo MontoyaSt. Petersburg
3/6NASCAR Sprint CupBrad KeselowskiLas Vegas
4/17Verizon IndyCarSimon PagenaudLong Beach
4/24Verizon IndyCarSimon PagenaudBarber Motorsports Park
5/14Verizon IndyCarSimon PagenaudIndianapolis (Indy Grand Prix)
5/1NASCAR Sprint CupBrad KeselowskiTalladega
*5/21NASCAR Sprint Cup
Joey Logano*Charlotte (Sprint All-Star Race)
6/5Verizon IndyCar
Will PowerDetroit (Belle Isle)
6/12NASCAR Sprint Cup
Joey LoganoMichigan
6/26Verizon IndyCar
Will PowerRoad America
7/2NASCAR Sprint CupBrad Keselowski
Daytona (Coke Zero 400)
7/9NASCAR Sprint CupBrad KeselowskiKentucky
7/17Verizon IndyCar
Will PowerToronto
7/31Verizon IndyCarSimon PagenaudMid-Ohio
8/6NASCAR Xfinity Series
Joey Logano
Watkins Glen
*Non-championship (points-paying) race
Congratulations
Team Penske!
Following Brad Keselowski’s win
at the Coke Zero 400 in Daytona,
Team Penske celebrates
100 NASCAR Cup victories.
10
Corporate News
Meet the 2016 Scholarship Winners!
A
n all-time record number of application entries were
received for PAG’s 2016 Scholarship Program. This
year PAG was pleased to increase the number of
scholarships awarded, and the following 25 students
each received a $1,000 financial scholarship payable to
their college/university. The Scholarship Program
continues to be a highly regarded benefit for full-time
PAG employees who have children enrolled in college. As
MICHAEL RICCIARDELLI
outlined in the guidelines published in
PowerTrain Issue 1, 2016, each of these
students, whose names were selected in
a random drawing, proudly maintains a
3.0 or higher grade point average.
Please join us in congratulating this
year’s winners!
ANGELA ORTIZ
Profile
Profile
Home: Glendora, NJ
Home: Sewell, NJ
PAG Employee Relationship:
Michael Ricciardelli (Father) –
Turnersville AutoMall Collision Center
Parts Counterman
Tony Ortiz (Father) –
Honda of Turnersville
Business Manager
University Attending:
Camden County College
Rutgers (Camden)
Field of Study: Criminal Justice
Field of Study:
Business
KENT BATES
JOANNA CALDERWOOD
Profile
Profile
Home: Bryant, AR
Home: Newtownards / Down,
N. Ireland
Kenneth Bates (Father) –
Landers Chevrolet Parts Specialist
Arkansas State University
Ian Calderwood (Father) Isaac Agnew Volkswagen
Sales Associate
Field of Study:
Clinical Lab Research
Queens University
Field of Study: Psychology
SHAUNA MADIGAN
11
ARIANA RILEY
Profile
Profile
Home: Lawrenceville, GA
Home: Porter, OK
James Madigan (Father) –
United BMW Gwinnett Shop Foreman
Ron Riley (Father) – PTG of
Muskogee Service Technician
Chattahoochee Technical College
Eastern Oklahoma State College
Field of Study:
Health Science
Field of Study:
Graphic Arts
Corporate News
SAMANTHA HALL
Profile
Profile
Home: Hoschton, GA
Home: Spicewood, TX
Greg Hall (Father) – United BMW
Gwinnett Service Advisor
Dudley Alexander (Father) –
BMW of Austin Client Advisor
University of North Georgia
Texas Tech University
Field of Study:
Business
Field of Study:
Human Sciences
BELLE JACOBS
SHANE SANDIE
Profile
Profile
Home: San Jose, CA
Home: Anaheim Hills, CA
CJ Moore (Mother) –
NoCal Management Area Controller
Pamela Sandie (Mother) –
BMW of Ontario Portfolio Manager
Chapman University
California State University, Fullerton
Field of Study:
Biological Sciences
Field of Study: Criminal Justice
NICHOLAS BELLOMO
SABRINA BOONE
Profile
Profile
Home: Yorktown Heights, NY
Home: Escondido, CA
Rudolph Bellomo (Father) –
BMW Service & Parts Center
(Port Chester) Parts Advisor
Julie Boone (Mother) –
SoCal Management Payroll
Administrator
Pace University
California State University San Marcos
Field of Study:
Communications
Field of Study:
Graphic Design
JACQUELINE ROGAN
DOMINIQUE PLAYER
Profile
Profile
Home: Closter, NJ
Home: Gilbert, AZ
Carolyn Rogan (Mother) –
BMW of Tenafly Preowned
Administrator
Ladell Player (Father) –
Audi Chandler Service Manager
The College of New Jersey
Field of Study: Education
12
KENDAL ALEXANDER
Arizona State University
Field of Study:
Psychology
Corporate News
JESSICA DODSON
Profile
Profile
Home: Mansfield, UK
Home: Trumbull, CT
Robert Dodson (Father) –
Sytner Group F&I Operations Director
Betsy Shea (Mother) –
PAG Connecticut Management
Assistant Controller
Loughborough University
Field of Study:
Physics with Astrophysics
NATHAN ROSEBOOM
Roger Williams University
Field of Study:
Criminal Justice
SARAH ROZANY
Profile
Profile
Home: Pittsboro, IN
Home: Marlboro, NJ
Gordon Roseboom (Father) –
Penske Chevrolet Parts Sales
(Wholesale)
Natalie Jones-Rozany (Mother) –
PAG East Region Payroll Manager
Indiana University
Field of Study: Audio Engineering
KESANG CHOMOR
Kutztown University of Pennsylvania
Field of Study:
Special Education & Elementary
Education
MORIAH BROWN
Profile
Profile
Home: Waunakee, WI
Home: Long Beach, CA
Tashi Chomor (Mother) –
East Madison Toyota Sales Associate
Stephanie McMurray (Mother) –
Crevier BMW Finance Manager
University of Wisconsin - Madison
University of California, Merced
Field of Study:
Business Management
Field of Study:
Human Biology
KATIE MALE
13
MICHAEL SHEA
LENZ FRANCOIS
Profile
Profile
Home: Fountain Hills, AZ
Home: Greenacres, FL
Henry Male (Father) – BMW North
Scottsdale Director of Internet Sales
Jean Francois (Father) –
Royal Palm Nissan Sales Associate
Arizona State University
Palm Beach State College
Field of Study:
Communications & Theater
Field of Study:
Medical - Chemistry
Corporate News
KELSEY HERBST
GARRETT SARCHET
Profile
Profile
Home: Egg Harbor Twp., NJ
Home: Buford, GA
Pierce Herbst (Father) –
Nissan of Turnersville Sales Consultant
Joseph Sarchet (Father) – United BMW
Gwinnett Parts Counterman
Arcadia University
University of North Georgia
Field of Study:
Forensic Science
Field of Study:
Political Science
DERRICK GRAY
Profile
Home: Phoenix, AZ
Felisha Gray (Mother) –
PAG Business Office (AZ)
Accounts Payable
Glendale Community College
Field of Study:
Biology
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11
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Tel: 248 648-26
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14
DEALER News
PAG-branded
Lunchroom Opens
on UTI Campus
P
AG’s East Region recently celebrated their outstanding
relationship with Universal Technical Institute (UTI) by unveiling
a PAG-branded lunchroom at UTI’s Exton, Pennsylvania, campus.
UTI students and staff were part of this special day as well as
members of the East Operations executive team – John Cragg
(Executive Vice President), Joe Cammarata (Fixed Operations
Director), Margaret Lane (Vice President of Human Resources),
Peter Klein (Area Vice President, Turnersville AutoMall), Ryan
Sowell (Human Resources Manager, Turnersville AutoMall) and
Jackie Szramowski (East Region Recruiter).
L-R: John Cragg – Executive Vice President, East Region; Joe Cammarata –
Fixed Operations Director, East; Jacqui Arcidiacono – Employment Services
Director, UTI; and Roy Benner – Facilities Director, UTI.
The day started with a ribbon-cutting ceremony. During two
consecutive presentation sessions attended by over 400 students,
the East Operations team addressed the topic, “Why work for
PAG?” and discussed the special partnership between PAG and
UTI, the scope of our company, employee benefits and held a
question and answer session. Each presentation concluded with a
meal in the lunchroom for all staff and students in attendance.
The PAG-branded lunchroom is part of a much larger initiative to
focus on hiring the best and brightest technicians as they enter the
workforce. UTI students are known for their excellent training and
education and possess the professionalism and drive to lead a
successful career as a technician.
Future Tech Nights Prove Popular with Students
I
ncoming UTI students who have enrolled
in the program but not yet started their
studies have the unique ability to attend
Future Tech Nights sponsored at various
PAG East Region dealerships. These
Future Tech Nights provide an opportunity
for the students and their parents to see
first-hand the type of work environment
and opportunities they will have with their
UTI degree. The students learn first-hand
about the benefits of working for PAG and
what they can expect as an entry-level
technician.
Future Tech Nights have already been
held this year at Hudson Toyota-NissanCJD, Lexus of Edison, Gateway Toyota,
Mercedes-Benz of Fairfield and
Audi-Mercedes-Benz-Porsche of Tysons
Corner. Dealership attendees typically
include General Managers, Service
Managers, Shop Foreman and one or two
technicians. Having a PAG technician who
was a former UTI student speak to the
15
audience provides valuable insight.
Personnel from the East Region are usually
in attendance as well. As part of the Future
Tech Night activities, the group gets a tour
of the dealership with special focus placed
on the work bays and service departments.
Hasan Mumin, the UTI representative
that attended Future Tech Night with a
group of students, remarked, “I want to
personally thank you all for hosting this
year’s Early Decision Future Tech Day with
Universal Technical Institute! The parents
and students have provided me with so
much positive feedback about the
wonderful hospitality, cleanliness,
professionalism, wealth of information and
personal testimonies from those who
spoke. WOW, IT WAS AN AWESOME
EVENT, AND I CANNOT THANK EACH
AND EVERY ONE OF YOU ENOUGH!”
DEALER News
Special Day
Recognizes
Western Region
Reception
Center and
Service BDC
T
he Western Region Reception Center (RC) and Service
Business Development Center (BDC) in Chandler, Arizona,
proudly celebrated Employee Appreciation Day as well as the
Service BDC’s one-year anniversary.
The event was a huge success and
participation was paramount. A raffle was
held as one aspect of the day’s activities,
and the stores generously provided some
exciting giveaways. The team members
had earned raffle tickets by going above
and beyond to satisfy a guest, help a
fellow team member or improve a
departmental process. Area General
Managers, Service Managers, Parts and Sales Managers and
Executive Vice President Bernie Wolfe stopped by throughout the
day to thank the team and extend their best wishes.
The RC and BDC are companion departments. The RC greets
the initial caller for 38 dealerships in Arizona and California with
consistency on a daily basis. Each staff member answering calls
has an in-depth, detailed knowledge of all the store’s call-handling
processes for sales, service, finance and parts as well as the
management team and its employees.
The BDC is a one-stop process, and representatives excel in
customized and specialized reservations for guests looking to have
their vehicle serviced. The BDC is currently engaged with 20
dealerships in Arizona, California and Texas.
Employee
Engagement –
Four Stars!
F
Receiving the award for the Highest Survey Participation Percentage, congratulations go to
(L-R:) Tim Roop – Senior Vice President of Human Resources, Central Region, and HR Managers
Casey Willson, Kristin Thomas, Cynthia Jarrell, Faye Perry, Farrah Primerano, Myrna Lopez and
John Carson.
16
or the second year in a row,
PAG’s Central Region employees had
100 percent participation during the recent
Employee Opinion Survey. This represents
the highest survey participation percentage
in the company for the U.S. and Puerto
Rico, and is the result of the hard work and
dedication of the Central Region HR
Managers in ensuring every employee in
their area had the opportunity to complete
the survey in a timely manner.
dealer News
Landers Chrysler Dodge Jeep Ram
Benton, AR
Date Night – It’s On Us!
S
hane and Ariceli Sharp are a very busy family with two small
sons who reside in Hurricane Lake Estates. They were very
excited about participating in Date Night Test-Drive sponsored by
Landers Automotive of Benton and waited three months for their
turn. Ariceli knew immediately she wanted to test-drive a Jeep
Wrangler, her dream car!
On a Thursday afternoon, Landers
delivered a 2016 Jeep Wrangler to their
home. On the front seat was a box of
chocolates, yellow roses and a gift card for
dinner at Samurai Japanese Steakhouse
and Sushi. The vehicle didn’t stay in the
driveway long! Aricelli loved the V6 engine,
spacious interior and the Sunrider soft top.
Shane appreciated the 16" steel wheels,
heavy axels, stabilizer bars and extracapacity fuel tank. Both of the Sharps loved the storage capacity
and great looks of the Jeep Wrangler.
“This was so much fun... my next vehicle is going to be a Jeep!
Landers was fantastic, and the whole family loved dinner out at
Samurai Steakhouse!”
This latest Landers promotional program is generating a lot of
“buzz” in the community as well as articles in the local Hurricane
Lake publication.
MINI of Warwick
Warwick, RI
Road Rally with a Purpose
M
INI of Warwick held its first rally of the year in
April, which always serves to bring together
MINI enthusiasts, and this time it was for a good
cause to help their local community. The MINI of
Warwick staff and over 50 MINI owners and their
guests rallied from the dealership to the North
Kingstown Food Pantry. Collectively, they donated
over 400 pounds of food and essential items to
support the food pantry in their tireless effort to care
for the less fortunate in the region. The involvement
from the MINI community is always outstanding!
17
dealer News
Florida Area Dealerships
On-site AngioScreen
Event Promotes a
Healthy Lifestyle
B
uilt around the theme, “A Healthy Employee is
a Productive Employee,” PAG’s Florida area
dealerships held their very first on-site AngioScreen
event, another helpful preventative health
maintenance initiative, as part of their on-going
wellness program. The event was conducted by
Tenet Florida Physician Services.
Statistics show that every 30 seconds an
American has a heart attack; every 45 seconds an
American has a stroke and every hour there are
100 deaths from vascular disease. AngioScreen
provides information on blood pressure, pulse and
heart rhythm, weight and BMI measurements,
fitness levels, and a very quick ultrasound
procedure to look for plaque buildup and blockage
in the arteries.
The employees who participated appreciated the
one-on-one consultation to examine their results.
Copies of all the screens and measurements were
given to each employee to share with their private
physician.
Awards Dinner
Held at the Palm
Beach Zoo
T
he Florida Market invited those employees
celebrating a milestone anniversary of 5,
10, 15, 20 and 25+ years to a fun family event at
the Palm Beach Zoo. After meeting some of the
animals, the employees, families, and their
managers enjoyed a nice, onsite awards dinner.
In addition to the fun and food, each employee
received a bonus gift certificate valued from
$50-$250, representing their years of service.
18
dealer News
Fairfield Employees
Enjoy Picnic Get-together
O
n a hot July afternoon, the Fairfield-CT dealerships
celebrated summer with an old-fashioned backyard BBQ,
chefs and pit masters included. Besides hot dogs, hamburgers
and an array of picnic foods, the sales and service teams were
treated to an opportunity to dunk the boss, General Manager
Garth Brown. A dunking tank and as many balls as one could
manage to throw were
included in the fun. A
large-screen TV was
also given away as a
raffle prize to close out
the event.
Garth Brown in the
dunking tank –
bullseye and Garth
takes a dip!
Manning the barbecue L-R: Mercedes-Benz of Fairfield General Manager
Garth Brown, Audi Service Director John Anderson, Mercedes-Benz of
Fairfield Service Director Gene Crutchfield, Audi Fairfield General
Manager Eric Brennan and Area Vice President Brian Beanland.
Porsche of Fairfield
Fairfield, CT
Summer Boxster Event
P
orsche of Fairfield revealed the all-new generation of the
Porsche Boxster on Saturday, July 9, with a Launch BBQ.
More than 50 invited Porsche clients attended, taking part in
test-drives and enjoying the grilled lunch. What better way for a
Porsche enthusiast to spend a summer afternoon?
Getting Schooled in
All Things Porsche
O
n July 12, one hundred Porsche car enthusiasts and
members of the Connecticut-area Porsche Club were
treated to a discussion of the latest Porsche models, accessories
and peak performance tips. Dinner and guest speakers were on
the night’s agenda at this annual mid-year event hosted by
Porsche of Fairfield.
19
General Manager Robert Duggan (left forefront) speaks with a client
waiting to take a Boxster test-drive.
dealer News
Lexus of Madison
Middleton, WI
“Canstruction” Completed
L
exus of Madison set an
outstanding philanthropic example
in the Madison community by building
a display in their showroom featuring
the Lexus name using canned food
donations to support the Middleton
Outreach Ministries (MOM). The
Canstruction project was aimed at
eliminating homelessness and hunger
throughout the Madison area.
Each generous donor was provided
with a free deluxe car wash, and a
special thank you goes out to Lexus
Financial Services, Cars.com and all
the other supporters for a successful
campaign.
L-R: Al Ripp – Executive Director of Middleton Outreach Ministry, and Todd Cadle –
General Manager, Lexus of Madison.
Ferrari Maserati of Central New Jersey
Bentley Edison, NJ
Technicians Head to
the Track
S
The 2017 Porsche 911 revealed!
triving to finish 2015 with a strong month, the technicians at
Ferrari Maserati of Central New Jersey and Bentley Edison set a
goal of achieving $150,000 in fixed gross for December. When all
was said and done, they actually exceeded their goal by topping out
at $154,000.
In recognition of their hard work and accomplishment, the
dealerships hosted a car racing event for the group at Pole Position
Raceway Indoor Karting in Jersey City, New Jersey. Instead of
working under a car, they were behind the wheel competing at every
turn in some fun-filled action in their go-karts.
Porsche North Scottsdale
Phoenix, AZ
A Must-see Porsche Event
P
orsche North Scottsdale welcomed over 500 Porsche
enthusiasts to witness the unveiling of the new 2017 Porsche
911. This ultimate driving machine is the best 911 in its 52-year
existence – sharp, sporty and timeless with a twin turbocharged
drive system!
Guests enjoyed hors d’oeuvres from The Capital Grille and
beverages from Vinum 55, which added to the excitement of
the evening.
20
L-R: Hector Melian, Chris Pfeiffer, Emily Valenti, Frank LaVerda (Bentley
representative), Donald Wottrich, Danny Ng, Steve Rivera, Brenda Cabrera,
Brandon Shermer, Mike Dowd, Brian Bush, Marco Bote (Ferrari
representative), Jason Bills and Tony Donato.
dealer News
Audi Eatontown
West Long Branch, NJ
Potential Customers Attracted to Waterfest
A
Audi Eatonton team members Dan Filipe, Dave Augusto, Gabe Berdiel,
John Lynch, Tim Leahy, Carissa Leahy and Josephine Lynch.
udi Eatontown has been a primary sponsor of
Waterfest every summer, a Volkswagen and Audi car
show held in Englishtown, New Jersey. The event provides
exposure to over 30,000 fans of the brand. Vehicles are
displayed to the next generation of Audi purchasers, while
promoting the dealership and the brand. The event features
the giveaway of a flat-screen television, which generates
over 200 new and used car leads. They also sell Audi
t-shirts, hats, mugs and more. Beach balls and Frisbees
were given to the fans during the two-day event, which also
featured the latest music with DJ Julio and his groundthumping sound system.
With their new facility opening soon, it was also an
opportunity to meet potential new employees and promote
the new dealership and the benefits of working for the
Penske organization.
Lexus of Chandler
Chandler, AZ
Dealership Hosts Second Annual
Employee Appreciation Breakfast
T
he team at Lexus of Chandler came together for their second
annual employee appreciation breakfast. This tradition brings
the entire staff together to highlight the successes of the previous
year, socialize and recognize team members for their standout
efforts to provide exceptional service to guests and fellow teammates.
“We have a great group of people who come to work every day
and work hard to provide outstanding services to our customers,
and we really appreciate everything they do,” said General
Manager Mark Spendley. “It is not often that we can get the entire
team together collectively, and this is our way of saying thank you.”
As attendees enjoyed a hot breakfast served by local eatery,
Daily Dos, the management team from each respective department
took a few moments to share 2015 highlights. The event
culminated with the anticipated announcement of Employee of the
Year, department and dealership awards. Nomination ballots were
submitted to management in the weeks prior and reflect the
ongoing positive sentiment expressed amongst the entire team.
“As managers, we had no say in this year’s recipients”, said New
Car Sales Manager Randy Redd. “This was 100 percent the
decision of their fellow employees, and it’s nice to see them
acknowledged by their peers.” The 2014 Employee of the Year
award recipient, Service Consultant Misty Miller, was on hand to
present her fellow service consultant with the 2015 award. Dax Wood
graciously accepted and jokingly told Miller to “let go of it.”
Lots of laughs, great food and the celebratory atmosphere was a
wonderful way to start a weekend and plans are already under way
for next year’s event.
21
L-R: Gerry Meissner, Raquel Gleason, Dax Wood, Robert James and
Mark Spendley (General Manager); not pictured – Gunnar Kupfer.
2015 Lexus of Chandler Highlights
- 10-Year Anniversary
- 8 Internal Promotions
- 2 Master Certified Employees
- Elite of Lexus Dealership
2015 Lexus of Chandler Employee of the
Year Award Recipients
- Sales – Robert James (Product Specialist)
- Parts – Raquel Gleasman (Parts Consultant)
- Service – Gerry Meissner (Technician)
- Support – Gunner Kupfer (Lot Attendant)
- Employee Of The Year – Dax Wood (Service Consultant)
DEALERSHIPS CELEBRATE
MANUFACTURER BRAND AWARDS
dealer News
Volkswagen South Coast
Santa Ana, CA
V
olkswagen South Coast won the coveted 2015 Wolfsburg Crest
Club Award for outstanding sales and service. Membership in
the Wolfsburg Crest Club requires a Volkswagen dealer to meet
exemplary benchmarks in operating standards, new vehicle sales,
certified pre-owned sales, parts purchases, pre- and post-sale
customer satisfaction indexes, financial statement submission and
Volkswagen Academy employee certification.
In 2015, Volkswagen South Coast rose to the challenge and
currently ranks among the top Volkswagen dealerships in the U.S.
This is the fifth consecutive year the dealership has earned this top
honor. The employees were treated to a celebration lunch courtesy
of Volkswagen of America (VWOA) and catered by Wood Ranch of
Anaheim Hills, California.
L-R: Peter Maldonado – General Manager, VW South Coast; Bob Martin –
Fixed Operations Manager, VWOA Area 5B; Curt Chamberlain –
Service Business Development Manager, VWOA; Al Parajeckas –
PAG Area VP, Orange County; and Agnes Gifford, Sales Operations
Manager, VWOA Area 5B.
Phoenix, AZ
F
or the third year in a row Porsche North Scottsdale has
been awarded the prestigious 2016 Porsche Premier
Dealership Award. Overall, this is the fifteenth time Porsche
North Scottsdale has received this award.
This award is presented to 25 Porsche dealers in North
America each year for achieving the highest level of
performance in every phase of the business and
representation of the Porsche brand.
A celebration dinner was held for all the employees to
recognize their hard work and dedication in earning this
award once again. Doug Battie, Regional Manager of
Porsche Cars North America, presented General Manager
Dave Zoloto with the Premier award, which Dave accepted
on behalf of the entire PNS team. Also in attendance from
Porsche Cars North America were Kenneth Lin and
Cindy Ogawa.
L-R: Dave Zoloto and Doug Battie.
22
dealer News
Mercedes-Benz of Teesside, UK
Mercedes-Benz of Teesside Gets a New Look
M
ercedes-Benz of Teesside celebrated its 25th anniversary in
style by unveiling a stunning new look.
The retailer’s facilities on Yarm Road, Stockton-on-Tees, have
been transformed to accommodate the increasingly appealing
Mercedes-Benz model range, adopt the manufacturer’s latest
brand identity and provide customers with some of the finest
facilities in automotive retailing. The completion of the six-month
project was marked with the unveiling of a plaque by David George
— Sales Director, Mercedes-Benz Passenger Cars UK.
Central to the improvements is a completely restyled and
enlarged showroom which, with its open plan design, now
displays up to 35 vehicles.
Visitors to Mercedes-Benz of Teesside can now relax in a more
comfortable lounge. Areas are provided for those customers
wanting to watch TV while they are waiting, enjoy some quiet time
with a newspaper or continue with their work in a business zone
with complimentary Wi-Fi and USB charging stations.
Other new developments include an expanded display of
Approved Used Mercedes-Benz and smart vehicles that features
just over 100 cars and is arranged by model. An on-site,
convenient smart repair center has also been opened to repair
minor bodywork damage including scratches, bumper scuffs and
alloy wheel refurbishment.
Jeremy Simpson, the Retailer’s Head of Business and Market
Area Sales Director, was confident that the enhanced facilities
would attract more potential customers to the brand. “We’ve
created an outstanding, modern retail environment, and the
reaction from customers has been tremendous with many
commenting on how impressive it looks and how welcoming it
feels too,” said Jeremy.
David George (second from right) – Sales Director, Mercedes-Benz
Passenger Cars UK, officially opened the new-look Mercedes-Benz of
Teesside. He is pictured with (L-R): Nick Robinson – Sytner Mercedes-Benz
Franchise Director; Jeremy Simpson – Head of Business and Market Area
Sales Director; and Adam Jordan – Sytner Mercedes-Benz Divisional
Managing Director.
Residential Home Receives
Much-needed TLC
T
he Sytner Finance team spent a full day at BEN doing
numerous general maintenance projects, painting, weeding
and landscaping to help out the residential home.
BEN is a not-for-profit organization whose mission is to “care
for automotive people, and their dependants, in times of need”
while maintaining their culture and values. They offer practical
help, support and advice that makes a lasting, positive difference
to people’s lives. In addition to a wide range of free confidential
information, advice and support services, they operate highly
regarded care centers at various locations throughout the UK plus
a day care center in Coventry.
23
Members of the Sytner Finance department volunteer their services to
help maintain one of BEN’s residential care centers.
dealer News
Bentley Leicester, UK
“Be Inspired”
B
entley Leicester recently hosted their
unique “Be Inspired” event at their
newly refurbished showroom. The evening
was a celebration of art, design and
fashion, and how these concepts have all
been long influencers in the production of
Bentley Motor Cars.
For one night only, the dealership
displayed two one-of-a-kind, specially
commissioned cars, a pale velvet GT and a
uniquely designed car by Sir Peter Blake,
which will be auctioned at the Goodwood
Festival of Speed this year.
Additionally, representatives from the
House of Temperely and Kate Spence were
also on hand with items from their latest
collection and took part in a Q & A session
about the process behind their collections.
The event attracted nearly 100 guests
who were treated to fine champagne and
canapés. They were offered the opportunity
to take part in a raffle to support local
charity, Rainbows, and a total of £450 was
raised on their behalf. One lucky winner
won a weekend in a Bentaya, while another
won a piece of art by Marie Louise Wrightson.
Joining Forces with Leicestershire Cares
H
“The presentations were
ead of Business Sean Cook
perfectly suited for both the Flying
attended an inspiring morning with
Fish clients and the Babington
Leicestershire Cares speaking to young
students and really showed them
students about their future careers. The
what they need to do to aim for
sessions covered key areas such as time
roles within a dealership such as
management, teamwork, personal
Porsche or Bentley. The tour was
presentation and communication. The
a great way for them to see all
group were given a tour of Porsche Centre
aspects of how the business is
Leicester and a brief insight into what it is
run. Of course, they all loved the
like to work for a successful dealership.
photo opportunity to sit in the cars
The team at Leicestershire Cares were
at the end.
so thrilled, they commented, “Please
“One of the Year 10 Babington
accept a massive thank you from
One student’s photo opportunity in a Porsche.
students said, ‘I now know what I
Leicestershire Cares, Flying Fish clients
need to do to get the job I want (get
and the Babington students for a truly
good GCSE grades),’ and when asked if there was any way the
inspiring insight into the Porsche, Bentley and Lamborghini
event could be improved, one on my clients stated, ‘In my eyes,
dealerships. I hope you could see by how engaged the young
it was perfect.’”
people were that they thoroughly enjoyed the event.
24
dealer News
Graypaul Ferrari Maserati Nottingham, UK
Getting a First Look at the
Ferrari GTC4 Lusso
A
n exclusive roadshow of the new Ferrari GTC4 Lusso started
at Graypaul Nottingham. This was an exclusive opportunity
for hot prospects to preview the car in a more intimate
environment following the World Preview that had taken place in
Maranello, Italy. The dealership hosted a daytime one-to-one
product overview session with key priority clients and held a
small, private cocktail reception at the dealership in the evening.
Guests surround the new 718 Boxster as the convertible top is opened.
Porsche Centre Silverstone, UK
New 718 Boxster Revealed
P
orsche Centre Silverstone was delighted to welcome over
350 guests to celebrate the reveal of the new 718 Boxster.
Chris Craft of Porsche Cars Great Britain presented the new
model, which boasts a four-cylinder, turbocharged boxer engine
and incorporates the sporting spirit of the legendary Porsche that
delivered countless podium finishes. The enthusiastic reception
the car received reflected the positive press reaction the new
718 Boxster has enjoyed, with AutoExpress declaring, “Porsche
has hit the bullseye once again... the new Boxster is one of the
most desirable roadsters money can buy.”
Drinks and canapés were served throughout the night and the
whole team at Porsche Centre Silverstone was on hand to ensure
guests had a fantastic time.
West London Audi, UK
Top Technicians Join the
United Autosport Race
Team at Le Mans
M
ichael Childs and Ahmet Kenan, two of West London
Audi’s top performing technicians, won a competition to
join the highly successful United Autosport race team at the
world-famous Le Mans circuit in June. Joining forces with the
race team technicians they helped to prepare and support
two cars for the one-hour support race for what is regarded to
be the biggest race on earth — the 24 Hours of Le Mans.
Scott Redman, Head of Aftersales for West London Audi,
said, “We constantly measure the performance of our
technicians across a number of disciplines including the
quality of their work, the cleanliness of their work bays and
how well they take care of our customers’ cars with the
correct proactive covers, etc.; they have all scored very highly.
Michael and Ahmet narrowly won a close-fought competition
to join United Autosport at Le Mans this year.”
25
Following the race event Michael Childs said, “My time with
United Autosports helping out with the ‘Road to Le Mans’ support
race, was a once-in-a-lifetime experience. The team were experts in
their field and a pleasure to work with. Being in the pits for the Le
Mans support was definitely a highlight for me. I’m very grateful to
everyone at United Autosports and also West London Audi for giving
me the opportunity to be a part of Le Mans.”
Ahmet Kenan added, “Being an avid motorsport fan, words
cannot explain how intense and focused the team was with so much
‘prep’ work going into the car. The team were great and very warm
and welcoming – they really made me feel part of the team. The Le
Mans 24 Hours is a place like no other. To get a chance to see the
Audi Sport garage behind the scenes was a complete eye-opener.”
Customer letters
From the Mailbox
Phoenix, AZ
BMW North Scottsdale
Phoenix, AZ
To: Detlev Von Platen
President and CEO,
Porsche Cars North America
I am the father of a brand new NAU
college student, Alexandria, who
owns a 2011 328i. We had the
pleasure of driving her to college a bit
more than a week ago; unfortunately,
when we got to Flagstaff her car was
riding oddly and making some
whining noises. We had it diagnosed
in Flagstaff and determined it was a
powertrain problem in the SULEV
engine… luckily covered under
warranty. The only problem….
Steve Backman
NO BMW DEALERSHIP FOR 136
miles! Thanks to AAA and Steve Backman we were able to
get the car towed to Scottsdale not knowing when or how
much the repairs would be. Further, I had to head back to
California, so my 18-year-old daughter was in a new place,
without people she knew, and without a car! Not the best
feeling for a dad.
Given that backdrop I reached out to Steve who immediately
assumed the “quarterback” role. He had the car diagnosed,
kept me and Alexandria apprised, coordinated the repairs and
even assisted me by making sure he provided car service for
Alexandria from Sky Harbor to Scottsdale to pick up her car!
Normally I would say that was good news for me… but being
500 miles away in California it was downright fantastic! I
appreciated the genuine consideration, compassion, caring
and detailed/prompt responses from Steve. All rolled together
he turned what could have been the worst BMW experience
into an experience that brought us great confidence in BMW.
Major kudos to Steve! If we have any future concerns, we are
sure to reach out directly to him!
The purpose of this letter is to
extol the manifest abilities of
Mark Williams at your Porsche
North Scottsdale dealership.
I have dealt with him for years.
He is outstanding. He is the best
service person I have ever worked
Mark Williams
with, and I bought my first of about
30 cars in 1958.
I have bought five Porsches, the latest a GT4, which I adore;
Mark first suggested this amazing automobile to me.
John Roberson
Phoenix, AZ
Thought I’d take a second to tell you
about the quality of service I recently
received while buying a car at your
dealership.
Michael Connelly was my
salesman. I want you to know the
caliber of person he is. You should be
proud of his expertise and how he
patiently represents your high-caliber
business. He did a wonderful job
explaining things with my new ride
Michael Connelly
and followed through with everything
he said… and then some. Mike even offered to show me all
the vehicle controls and car features sometime this week.
I had a great experience!
Jim Linton
Scott Turner
Keep Us
Posted...
26
Has your dealership’s phone number or address changed? Is the information
published on the back pages of this POWERTRAIN accurate for your dealership?
We would like to know!
In an effort to ensure POWERTRAIN is an
informative and accurate source of information
for our PAG network of readers, please notify the
PAG Corporate Communications Department of
any dealerships changes so our records will be
up-to-date.
We’re only a phone call,
fax or email away!
TEL 248 648-2611
FAX 248 648-2600
[email protected]
Customer letters
From the Mailbox
Lexus of Madison
Middleton, WI
Honda of Fayetteville, Fayetteville, AR
Spring Branch Honda, Houston, TX
My experience with Lexus of
Madison was one of the most
awesome-inspiring experiences of
my life. It all started when my car
broke down. After my vehicle was
towed to Lexus of Madison, I called
and spoke with one of the
receptionists and explained my
dilemma. I scheduled an
appointment for the weekend. Upon
John Ashworth
my arrival, I was greeted by a
concierge named Dan Pape from the service department who
has always treated me well. They allowed me to have a loaner
at my disposal until they figured out the problem with my car.
After being greeted by Dan, I started looking at the cars on
the lot. There was one particular car I was really interested in. I
was then greeted by Matthew Walton, another great guy. I told
Matt I really liked this one car. After speaking with him he gave
me his card to get in touch with him.
A few days later I got the news on my vehicle, which was a
huge blow. After speaking with Dan, I decided it would not be in
my best interest to invest any more money into my old car. I
asked Dan to connect me with the sales department, and when
Matthew was not available that day, she connected me with
John Ashworth. My experience with John was so enlightening
and professional, he made the whole process very easy to
understand, which ultimately lead me into making a good
business decision for me and my family. When I got the call
from John who said, “You are now the owner of a new 2016
Lexus SUV,” it seemed like a miracle. The final process was very
smooth in its transition. I was fully informed about my new SUV.
It was an amazing experience and I would like to thank
everyone at Lexus of Madison.
I live in Houston,
Texas, and have
owned Honda
vehicles since 1982.
My daughter lives in
Fayetteville,
Arkansas, and drives
our 2001 Honda
Accord. From the
time we bought this Brian Avra – Honda of Fayetteville and
vehicle, as we have Erik Baatz – Spring Branch Honda
done with all our
Honda vehicles, we have faithfully had them serviced at Spring
Branch Honda.
Since our daughter lives in Fayetteville now there have been a
few occasions when we have been visiting there where we have
taken her car in for service at Honda of Fayetteville. The service
advisor we have dealt with is Brian Avra. What a help Brian has
been to us during these service calls. He even helped us out by
contacting our long-time service advisor in Houston,
Erik Baatz, to look at the car’s history and work with us on what
might need to be done service-wise to the car. Brian has gone
out of his way to help us.
I tell our Spring Branch Honda dealer all the time that we have
purchased Hondas over the years because we like the product,
but the main reason we continue to purchase them is the
excellent service we receive from them and now Honda of
Fayetteville.
Brenda Hanger
When submitting letters for the Mailbox
Please include a quality photo of the employee(s) being
recognized. See page 32 for photo tips. Thank you!
27
Suzanne Sobol
Landers Ford
Benton, AR
Mr. Kent, I want to express my
appreciation for you and your
dealership responding to my concerns
about the warped brake rotors on my
2014 F-150 in such a timely,
courteous, and, I believe, fair way.
I thank you and Landers Ford for
listening to my concerns. You
personally, Mr. Kent, were courteous to
me and you’re to be commended for
Brandon Kent
your professionalism.
So often in life we deal with complainers who never stop to
give appreciation after their need has been met. I want to be
one of those who returns to give praise – Luke 17:15-16.
Ross Woodbury
Customer letters
From the Mailbox
United BMW Roswell
Roswell, GA
Eric (Rossman), thank you for the
service my Z3 received. Since
Thursday I have taken it out for a drive
several times with not a sound coming
from the wheels. It’s amazing, and I am
so happy. For the first time since I
bought it in 2009, I enjoyed being
behind the wheel 100 percent.
Thank you also for the repair on the
top. I don’t know what you did but it
used to be that when I lowered it, I had Eric Rossman
to get out before it completely folded
and straighten the plastic window. Now, it folds perfectly. Last
but not least, thank you for having the plastic part of the door
handle replaced free of charge, for giving me a very nice 3
Series to drive home while the Z3 was in service, and for the
future service suggestions.
I used to think that taking the Z3 to United BMW Roswell
would be too expensive. Not true! Had I brought it to you in
the first place, I would have actually saved not only in dollar
terms, but also saved myself a lot of grief.
Jana
Honda Mall of Georgia
Buford, GA
We had been looking for months for
the perfect vehicle within our price
range for our son’s first car. We had
a very bad experience with a
dealership in the town where we live
and decided to travel the two-hour
drive to Buford. We had purchased a
new Toyota Rav 4 at the Toyota
dealership in the area several years
back and felt we were treated with
Justin Breedlove
great courtesy. However, when we
returned there on this trip we were left waiting outside in the
hot sun for almost 45 minutes. After this disappointment, we
decided to stop at Honda Mall of Georgia. Honda vehicles
aren’t our first choice as we really like Toyotas. However, due
to the kind, patient service we received from Salesman
Justin Breedlove, we purchased a 2003 Toyota Camry from
your dealership and will consider traveling back to your store
for our next vehicle purchase.
Traci Priest
L-R: Bryan White, Lindsay Schultz and Carol Craig.
United BMW Roswell
Roswell, GA
I moved to Roswell about a month ago from New Jersey. Shortly
thereafter, I encountered a malfunction issue on my BMW… the
warning message on the screen stated, “DRIVE TRAIN
MALFUNCTION, CONTACT BMW.”
I made an appointment at United BMW Roswell for the next
day and got there two hours earlier than my appointment. I was
greeted warmly by Lindsay Schultz. She told me that although I
was early, not to worry. Her welcoming personality, professionalism
and support impressed me; she arranged a loaner for me and
advised I was in good hands. She gets five stars from me for her
ethics and professionalism.
Carol Craig, my service advisor, acknowledged receiving my
car and promised to take a look at the car and diagnose the
issue. She called me almost every day on the status of my car,
and I noticed that she was actually concerned about me and my
car and resolution of the problem. The story begins when she
called to tell me the issue related to the car was something not
covered under warranty, and I would have to pay a significant
amount of money to cover it. That was a terrible shock! I asked
her to meet me and show me the broken part, so I went to the
dealership and Carol directed me to the workshop where I was
shown the broken part.
What has resonated with me personally were Carol’s words,
“Sir, I did not feel like breaking this sad news to you so I was
waiting since yesterday to muster up the courage to share this
information with you.” This shows her personal attachment to
the customer as well as loyalty to her dealership. This mix is hard
to find.
The final surprise was the entry of (I should say SUPERHERO)
Bryan White, the Service Manager. He listened to Carol and me
about the issue, made a few calls and muttered the most
beautiful words, “Sir, don’t worry, we will cover the parts.”
Doesn’t this sound like a fairy tale? I don’t care whether it
sounds like a movie or a fairytale because it’s not… It was all
real and they have won me over for life. I have nothing more
than deep respect and well wishes to this great trio —
Lindsay Schultz, Carol Craig and Bryan White.
Rizwan Siddiqui, MD
28
Customer letters
From the Mailbox
BMW of San Diego
San Diego, CA
(Yelp Review) — I have
purchased two cars from
BMW of San Diego, and
they have been servicing
both cars for nearly
15 years. For service I have
worked with Glen Widdop.
In all my time working with
Glen, I have always been L-R: Luis Lopez and Glen Widdop
greeted in a friendly
manner. Practically from day one he remembered my name. I
receive clear estimates, I’m always called if something comes
up, and the car is always on time as promised unless there is
something discovered during service.
One time I was on vacation driving through LA, and I noticed
my car was running roughly and a warning light came on. I
called Glen on my cell phone and explained the problem. Glen
had me check the seating of the gas cap, problem solved.
Head smack, I should have remembered the gas cap. But ask
yourself, how many service writers would interrupt their day
and help you long distance on a cell phone? Not many.
I like the fact that I see the same people year after year.
Luis Lopez brings me my car after servicing. In addition to
Glen, many of the service writers have been there for many
years. The employees are friendly and helpful. For me, that’s
always a good sign that something is working right at a
dealership. If you’re considering a BMW, I wholeheartedly
recommend you give these folks a try. In my book they are a
first-rate, very professional group.
L-R: Lee Crumpton, Casey Miller, Julie Pizzorni and Navid KhazEie.
United BMW Gwinnett
Duluth, GA
Julie (Pizzorni), I wanted to send you a note to thank you for
all of your assistance with my BMW X5 purchase. I can’t thank
you enough for making it the best car-buying experience I have
ever had! I am sorry I didn’t get to meet you in person, but
Navid KhazEie was outstanding. I really appreciated him
picking me up at the airport and finalizing my purchase. It was
a pleasure to work with both of you and to meet General
Manager Lee Crumpton as well. Casey Miller was also very
helpful completing the financing process. Impressive team!
I love the vehicle and will definitely consider you for future
purchases and gladly recommend you to others here in Florida.
Greg
Clay B.
Audi Stevens Creek
San Jose, CA
I was at a High Performance Driving Event at Laguna Seca in
Monterey. While there, I attempted to change the rear brake
pads on my 2015 S4. I had not done this myself before and
made an error while doing this. I decided it would be better to
stop where I was and get professional help to correct my
mistake.
My fellow Audi owners all insisted I get the car to your service
department even though other Audi dealerships were closer.
They called Dave Hofkins in the service department, and he
said to get it there and they would look at it as soon as it arrived.
Upon arrival, Dave immediately took the car into the service bay
and asked Eric Christie to look into fixing my mistake. Eric
agreed to stay later than he had planned to make sure the car
was fixed. Eric was very thorough in checking out the error and
was able to reassemble and correct my mistake, complete the
pad change for both rears (I had spare pads with me) and fully
flush the brake system.
29
L-R: Dave Hofkins, Eric Christie and Darren Ferguson
Thank you for having such a dedicated and knowledgeable
staff. Please pass my thanks along to Eric, Dave and
Darren Ferguson for going the extra step to take care of me.
You can be sure I will be telling anyone who wants to listen
about the superb service I received.
Alex Whitney
Audi Club SoCal Co-Chief Instructor
U.S. Dealerships
Corporate Office
Penske Automotive Group
2555 Telegraph Road
Bloomfield Hills, MI 48302-0954
Tel: 248 648 2500
ARIZONA
Acura North Scottsdale
7007 E. Chauncey Lane
Phoenix, AZ 85054
Tel: 480 538-4600
Contact: Randy Usery
www.acuranorthscottsdale.com
Audi Chandler
7460 W. Orchid Lane
Chandler, AZ 85226
Tel: 480 941-0000
Contact: Jeff Kohn
www.audichandler.com
Audi North Scottsdale
18088 N. Scottsdale Road
Phoenix, AZ 85054
Tel: 480-538-4000
Contact: Mark Reicks
www.audinorthscottsdale.com
Bentley Scottsdale
Phoenix, AZ 85054
Tel: 480 538-4300
Contact: Beli Merdovic
www.scottsdalebentley.com
BMW North Scottsdale
Phoenix, AZ 85054
Tel: 480-538-3900
Contact: Don Hanson
www.bmwnorthscottsdale.com
Bugatti Scottsdale
Phoenix, AZ 85054
Tel: 480 538-4300
www.phoenixbugatti.com
Jaguar Land Rover North Scottsdale
Phoenix, AZ 85054
Tel: 480 538-4100
Contact: Bobby Perich
www.jaguarlandrovernorthscottsdale.com
Lamborghini North Scottsdale
Phoenix, AZ 85054
Tel: 480 538-4300
www.lamborghininorthscottsdale.com
Lexus of Chandler
I-10 & Ray Rd., 7430 W. Orchid Lane
Chandler, AZ 85226
Tel 480 421-4000
Contact: Mark Spendley
www.lexusofchandler.com
Mercedes-Benz of Chandler
7450 West Orchid Lane
Chandler, AZ 85226
Tel 480 421-4500
Contact: Mike Druken
www.mercedesbenzofchandler.com
MINI North Scottsdale
7101 East Chauncey Lane
Phoenix, AZ 85054
Tel: 480 538-6464
Contact: James Kelly
www.mininorthscottsdale.com
MINI of Tempe
7855 S. Test Drive
Tempe, AZ 85284
Tel: 480 421-4700
Contact: Don Burgess
www.minioftempe.com
Phoenix, AZ 85054
Tel: 480-538-3800
Contact: Dave Zoloto
www.scottsdale.porschedealer.com
Rolls-Royce Motorcars Scottsdale
Phoenix, AZ 85054
Tel: 480 538-4500
www.scottsdalerollsroyce.com
30
Scottsdale Aston Martin
Phoenix, AZ 85054
Tel: 480 538-4400
www.scottsdaleastonmartin.com
Scottsdale Ferrari Maserati
18118 N. Scottsdale Rd.
Phoenix, AZ 85054
Tel: 480 991-5322
Contact: Chad Morgan
www.scottsdaleferrari.com
smart center Chandler
7450 West Orchid Lane
Chandler, AZ 85226
Tel: 480 421-4500
Contact: Mike Druken
www.smartcenterchandler.com
Tempe Honda
8030 S. Autoplex Loop
Tempe, AZ 85284
Tel: 480 893-7900
Contact: Michelle Petrenko
www.tempehonda.com
Toyota of Surprise
13543 North Autoshow Ave.
Surprise, AZ 85388
Tel: 623 312-3100
Contact: Michael Faul
www.toyotaofsurprise.com
Volkswagen North Scottsdale
Phoenix, AZ 85054
Tel: 480 538-4700
Contact: Chris Powell
www.vwnorthscottsdale.com
CALIFORNIA
Acura of Escondido
1502 Auto Park Way
Escondido, CA 92029
Tel: 760-737-3300
Contact: Ray Burns
www.acuraofescondido.com
Audi Escondido
1556 Auto Park Way
Escondido, CA 92029
Tel: 760 520-6600
Contact: Matt Crandall
www.audiescondido.com
Audi South Coast
1425 Auto Mall Drive
Santa Ana, CA 92705
Tel: 714 973-7766
Contact: Paul Liu
www.commonwealthaudi.com
Audi Stevens Creek
3350 Stevens Creek Blvd.
San Jose, CA 95117
Tel 408 244-5400
Contact: Tony Newell
www.sanjoseaudi.com
BMW of Ontario
1301 Auto Center Drive
Ontario, CA 91761
Tel: 909 390-7888
Contact: Scotty McBean
www.bmwofontario.com
ARKansas
BMW of San Diego
5090 Kearny Mesa Rd.
San Diego, CA 92111
Tel: 858 560-5050
Contact: Craig Hauenstein
www.bmwofsandiego.com
Acura of Fayetteville
1418 West Showroom Drive
Fayetteville, AR 72704
Tel: 479 695-7800
Contact: Chris Everitt
www.acuraoffayetteville.com
Capitol Honda
745 W. Capitol Expressway Auto Mall
San Jose, CA 95136
Tel: 408 445-4400
Contact: Chuck Caruso
www.capitolhonda.com
Chevrolet of Fayetteville
Tel: 479 695-7500
Contact: Randy DeWese
www.chevroletoffayetteville.com
Crevier BMW
1500 Auto Mall Dr.
Santa Ana, CA 92705
Tel: 657 231-5000
Contact: Al Parajeckas
www.crevierbmw.com
Honda of Fayetteville
Tel: 479 695-7700
Contact: Jason Peebles
www.hondaoffayetteville.com
Crevier MINI
1455 Auto Mall Dr.
Santa Ana, CA 92705
Tel: 657 231-5200
Contact: Roger See
www.creviermini.com
Landers Alfa Romeo Fiat
7800 Alcoa Road
PO Box 1649 (Zip 72018)
Benton, AR 72019
Tel: 501 316-5450
Contact: Erik Anderson
www.landersfiat.com
Honda North
750 West Herndon Ave.
Clovis, CA 93612
Tel: 559 297-1000
Contact: Gary Revis
www.hondanorthdirect.com
Landers Chevrolet
19236 I-30
PO Box 1649 (Zip 72018)
Benton, AR 72019
Tel: 501 315-2500
Contact: Chris Files
www.landerschevrolet.com
Landers Chrysler Jeep Dodge
7800 Alcoa Road
P.O. Box 1649 (Zip 72018)
Benton, AR 72019
Tel: 501 316-4400
Contact: Erik Anderson
www.landerschrysler.com
Landers Ford
19501 Hwy I-30
PO Box 1649 (Zip 72018)
Benton, AR 72018
Tel: 501 315-4700
Contact: James Bryan
www.landersford.com
Toyota of Fayetteville
Tel: 479 695-7600
Contact: Matt Jones
www.toyotaoffayetteville.com
Honda of Escondido
1700 Auto Park Way
Escondido, CA 92029
Tel: 760-737-3200
Contact: Gary Palmer
www.hondaofescondido.com
Kearny Mesa Acura
5202 Kearny Mesa Road
San Diego, CA 92111
Tel: 858-541-0200
Contact: Dan Collins
www.kearnymesaacura.com
Kearny Mesa Toyota
San Diego, CA 92111
Tel: 858 279-8151
Contact: Mike Ritchey
www.kmtoyota.com
Los Gatos Acura
16151 Los Gatos Blvd.
Los Gatos, CA 95032
Tel: 408 358-8000
Contact: Mark Maxwell
www.losgatosacura.com
1335 Boston Post Road
Darien, CT 06820
Tel: 203 655-8811
Contact: Nick Hilton
www.landroverdarien.com
Marin Honda
2 Shoreline Pkwy
San Rafael, CA 94901
Tel: 415 924-8990
Contact: Brook Margraves
www.marinhonda.com
Mercedes-Benz of Fairfield
165 Commerce Dr.
Fairfield, CT 06825
Tel: 203 368-6725
Contact: Garth Brown
www.mercedesbenzoffairfield.com
Mazda of Escondido
1560 Auto Park Way
Escondido, CA 92029
Tel: 760 737-3275
Contact: Gary Palmer
www.mazdaofescondido.com
Mercedes-Benz of Greenwich
217 West Putnam Ave.
Greenwich, CT 06830
Tel: 203 869-2850
Contact: Lou Liodori
www.mercedesbenzofgreenwich.com
Mercedes-Benz of San Diego
San Diego, CA 92111
Tel: 858 569-6900
Contact: Paul Ramplin
www.mbsd.com
MINI of Marin
5880 Paradise Drive
Corte Madera, CA 94925
Tel: 415 735-0500
Contact: Joe Thomer
www.miniofmarin.com
MINI of Ontario
1251 Auto Center Drive
Ontario, CA 91761
Tel: 909 390-1818
Contact: Scotty McBean
www.miniofontario.com
MINI of San Diego
5202-A Kearny Mesa Road
San Diego, CA 92111
Tel: 858 616-6464
Contact: Alan Rahbari
www.miniofsandiego.com
Peter Pan BMW
2695 South El Camino Real Drive
San Mateo, CA 94403
Tel: 650 349-9077
Contact: Jim Cyr
www.peterpanbmw.com
Porsche of Stevens Creek
4155 Stevens Creek Blvd.
Santa Clara, CA 95051
Tel: 408 247-1655
Contact: Rich Levinsohn
www.stevens-creek.porschedealer.com
smart center San Diego
San Diego, CA 92111
Tel: 858 223-4030
Contact: Paul Ramplin
www.smartcentersandiego.com
Toyota of Clovis
895 West Shaw Avenue
Clovis, CA 93612
Tel: 559 291-5544
Contact: Jon Hagan
www.toyotaofclovis.com
Volkswagen South Coast
Santa Ana, CA 92705
Tel: 714 565-7500
Contact: Peter Maldonado
www.commonwealthvw.com
CONNECTICUT
Audi Fairfield
435 Commerce Dr.
Fairfield, CT 06825
Tel: 203 335-0666
Contact: Eric Brennan
www.audifairfield.com
Lexus San Diego
San Diego, CA 92111
Tel: 858 268-8000
Contact: Jack Guthrie
www.lexussandiego.com
BMW of Greenwich
355 West Putnam Ave.
Greenwich, CT 06830
Tel: 203 413-1900
Contact: Joe Czarnecki
www.bmwofgreenwich.com
Lincoln South Coast
Santa Ana, CA 92705
Tel: 657 231-5300
Contact: Jim Parsons
www.lincolnsouthcoast.com
Honda of Danbury
102 Federal Road
Danbury, CT 06810
Tel: 203 730-5699
Contact: Jay Whitlock
www.hondaofdanbury.com
Porsche of Fairfield
475 Commerce Dr.
Fairfield, CT 06825
Tel: 203 367-3700
Contact: Robert Duggan
www.fairfield.porschedealer.com
smart center Fairfield
80 Commerce Drive
Fairfield, CT 06825
Tel: 203 336-7285
Contact: Garth Brown
www.smartcenterfairfield.com
FLORIDA
Central Florida Toyota
11020 S. Orange Blossom Tr.
Orlando, FL 32837
Tel: 407 472-5200
Contact: Matt Larabee
www.centralfloridatoyota.com
Palm Beach Toyota
551 South Military Trail
West Palm Beach, FL 33415
Tel: 561 712-2700
Contact: Shelby Bigelow
www.palmbeachtoyota.com
Porsche West Broward
4641 SW 148th Ave.
Davie, FL 33331
Tel: 954 901-3000
Contact: Justin Hoisington
www.porschewestbroward.com
Royal Palm Mazda
9305 Southern Boulevard
Royal Palm Beach, FL 33411
Tel: 561 370-7170
Contact: Ryan Smith
www.royalpalmmazda.com
Royal Palm Nissan
Tel: 561 491-7500
Contact: Manny Tavares
www.royalpalmnissan.com
Royal Palm Toyota
Tel: 561 370-7200
Contact: Craig Holland
www.royalpalmtoyota.com
GEORGIA
Atlanta Toyota
2345 Pleasant Hill Road
Duluth, GA 30096
Tel: 770 476-8282
Contact: Wayne Levitzki
www.atlantatoyota.com
Honda Mall of Georgia
3699 Buford Drive
Buford, GA 30519
Tel: 678 318-3100
Contact: Stephanie Frink
www.hmog.com
United BMW Gwinnett
3264 Commerce Avenue
Duluth, GA 30096
Tel: 770 476-8800
Contact: Lee Crumpton
www.gwinnettbmw.com
United BMW Roswell
11458 Alpharetta Hwy.
Roswell, GA 30076
Tel: 678 832-4600
Contact: Victor Sousa
www.bmwroswell.com
U.S. Dealerships
INDIANA
Penske Chevrolet
3210 E. 96th Street
P.O. Box 40319
Indianapolis, IN 46240
Tel: 317 846-6666
Contact: Brett Rozzi
www.penskechevy.com
Penske Honda
4140 East 96th Street
P.O. Box 40319
Tel: 317 574-9600
Contact: Bruce Heath
www.penskehondaindy.com
MARYLAND
Jaguar Land Rover Annapolis
101 Ferguson Rd.
Annapolis, MD 21409
Tel: 410 907-8300
Contact: Ken Held
www.jaguarlandroverofannapolis
Michigan
MotorCity Motorcycles
1765 S. Telegraph Road
Bloomfield Hills, MI 48302
Tel: 248 920-2000
Contact: John Erickson
www.motorcitymotorcycles.com
MInnesota
Motorwerks BMW
1300 American Blvd. West
Bloomington, MN 55420
Tel: 952 888-2700
Contact: Matt Mickelson
www.motorwerksbmw.com
Motorwerks MINI
705 Louisiana Avenue South
Golden Valley, MN 55426
Tel: 952 830-4800
Contact: Bob Cooksey
www.motorwerksmini.com
NEW JERSEY
Acura of Turnersville
3400-E Route 42
Turnersville, NJ 08012
Tel: 856 649-1800
Contact: Tim Boylan
www.acuraofturnersville.com
Audi Eatontown
270 Highway 36
West Long Branch, NJ 07764
Tel: 732 389-1000
Contact: Jeff Spilsbury
www.eatontownaudi.com
Audi Turnersville
3400 Route 42 – A1
Tel: 856-649-7930
Contact: Scott Snyderman
www.auditurnersville.com
Bentley Edison
808 Route 1 North
Edison, NJ 08817
Tel: 732 395-2900
Contact: Mike Dowd
www.edisonbentley.com
BMW of Tenafly
301 County Road
Tenafly, NJ 07670
Tel: 201 568-9000
Contact: John Maher
www.bmwoftenafly.com
BMW of Turnersville
3400 Route 42
Tel: 856 649-7100
www.bmwofturnersville.com
Chevrolet Cadillac of Turnersville
3400-F Route 42
Tel: 856 649-1600
Contact: Nick Wypych
www.chevroletofturnersville.com
www.cadillacofturnersville.com
31
Ferrari Maserati of
Central New Jersey
816 Route 1 North
Edison, NJ 08817
Tel: 732 248-9100
Contact: Mike Dowd
www.ferrariofcentralnj.com
Gateway Toyota
395 Route 37 East
Toms River, NJ 08753
Tel: 732 240-2000
Contact: Rick Cardwell
www.gatewaytoyota.com
Honda of Turnersville
3400-G Route 42
Tel: 856 649-1500
Contact: Min Chin
www.hondaofturnersville.com
Hudson Chrysler Jeep Dodge
625 Route 440
Jersey City, NJ 07304
Tel: 201 435-2003
Contact: Ali Ahmad
www.hudsoncjd.com
Hudson Nissan
585 Route 440
Tel: 201 435-2003
Contact: Paul Randazzo
www.hudsonnissan.com
Hudson Toyota
599 Route 440
Tel: 201 433-0009
Contact: Dean Ciccarelli
www.hudsontoyota.com
Hyundai of Turnersville
3400 Route 42
Tel: 856 649-7500
Contact: Tom Cossari
www.hyundaiofturnersville.com
Jaguar Land Rover Monmouth
807 Highway 35
Ocean, NJ 07712
Tel: 732 869-2500
Contact: Rich Williams
www.jaguarmonmouth.com
www.landrovermonmouth.com
Lexus of Bridgewater
1550 US Highway 22 East
Bridgewater, NJ 08807
Tel: 732 271-4000
Contact: Juston Wainwright
www.lexusofbridgewater.com
NEW YORK
BMW of Mamaroneck
236 West Boston Post Road
Mamaroneck, NY 10543
Tel: (914) 670-0011
Contact: Joe Czarnecki
www.bmwofmamaroneck.com
OHIO
Audi Bedford
19400 Rockside Road
Bedford, OH 44146
Tel: 440 232-4700
Fax: 440 232-5354
Contact: Greg Figueroa
www.audiofbedford.com
Audi Mentor
8599 Market St.
Mentor, OH 44060
Tel: 440 951-1040
Contact: Bill Cannato
www.audimentor.com
Honda of Mentor
8555 Market St.
Mentor, OH 44060
Tel: 440 974-9500
Contact: Greg Mason
www.hondaofmentor.com
Mercedes-Benz of Bedford
(& Sprinter)
18122 Rockside Road
Bedford, OH 44146
Tel: 440 439-0100
Contact: Ray Sminchak
www.mercedesbedford.com
Spring Branch Honda
10250 Katy Freeway
Houston, TX 77043
Tel: 713 464-7482
Contact: Ray Carrigan
www.springbranchhonda.com
Lexus of Warwick
1095 Centerville Road
Warwick, RI 02886
Tel: 401 824-2249
Contact: Steve Aylward
www.lexusofwarwick.com
Toyota of Pharr
1625 W. US Expressway 83
Pharr, TX 78577
Tel: 956 784-3300
Contact: Ronnie Bernal
www.franksmithtoyota.com
Mercedes-Benz of Warwick
1557 Bald Hill Road
Warwick, RI 02886
Tel: 401 824-2361
Contact: Dan Rickerman
www.mbofwarwick.com
VIRGINIA
MINI of Warwick
1515A Bald Hill Road
Warwick, RI 02886
Tel: 401 824-2376
Contact: Ronny Girouard
www.warwickmini.com
Nissan West Warwick
885 Quaker Lane
West Warwick, RI 02893
Tel: 401 824-2259
Contact: Jim Tarbox
www.nissanwarwick.com
smart center Bedford
99 Broadway
Bedford, OH 44146
Tel: 440 439-0100
Contact: Ray Sminchak
www.smartcenterbedford.com
smart center Warwick
1557 Bald Hill Road – 2nd Floor
Warwick, RI 02886
Tel: 401 823-2200
Contact: Dan Rickerman
www.smartcenterwarwick.com
Toyota of Bedford
18151 Rockside Road
Bedford, OH 44146
Tel: 440 439-8600
Contact: Todd Hartmann
www.toyotaofbedford.com
TENNESSEE
OKLAHOMA
Nissan of Turnersville
3400 Route 42
Tel: 856 649-7200
Contact: Euse Mita
www.nissanofturnersville.com
United Ford PDC
12007 East 61st Street
Tulsa, OK 74133
Postal Address:
Broken Arrow, OK 74012
Tel: 800 800-9001
Contact: Rusty Magiera
www.unitedford.com
Turnersville Auto Outlet
3751 Route 42
(P.O. Box 9070)
Tel: 856 728-5000
Contact: Jim Pelcher
www.turnersvilleautooutlet.com
Infiniti of Warwick
Warwick, RI 02886
Tel: 401 304-3250
Contact: Ryan Kane
www.warwickinfiniti.com
Porsche of Warwick
1517A Bald Hill Road
Warwick, RI 02886
Tel: 401 824-2335
Contact: Lindsay Ciavattone
www.porscheofwarwick.com
Express Dealer Accessories
Broken Arrow, OK 74012
Tel: 800 676-8513
Contact: Rusty Magiera
www.express-adi.com
Toyota of Turnersville
3400 Route 42, P.O. Box 9070
Tel: 856 728-5000
Contact: Jason Skinner
www.toyotaofturnersville.com
Round Rock Toyota
2307 N. Interstate 35
Round Rock, TX 78664
Tel: 512 244-9000
Contact: Caron Corzine
www.roundrocktoyota.com
Porsche of Beachwood
25855 Chagrin Blvd.
Beachwood, OH 44122
Tel: 216 763-4911
Contact: Phil Snyder
www.porschebeachwood.com
Lexus of Edison
711 US Highway 1
Edison, NJ 08817
Tel: 732-579-5800
Contact: Bill DiMaio
www.lexusofedison.com
Porsche Monmouth
280 Highway 36
West Long Branch, NJ 07764
Tel: 732 935-7600
Contact: Gary Tucker
www.monmouthporsche.com
BMW of Warwick
1515 Bald Hill Road
Warwick, RI 02886
Tel: 401 304-3200
Contact: Ronny Girouard
www.bmwofwarwick.com
RHODE ISLAND
Acura of Warwick
883 Quaker Lane
West Warwick, RI 02893
Tel: 401 304-3100
Contact: Manny Sheikh
www.acuraofwarwick.com
Audi Warwick
1517-D Bald Hill Road
Warwick, RI 02886
Tel: 401 824-2377
Contact: Jason Burley
www.audiwarwick.com
Bentley Providence
1517-A Bald Hill Road
Warwick, RI 02886
Tel: 401 304-3490
Contact: Lindsay Ciavattone
www.providence.bentleymotors.com
Wolfchase Toyota
P.O. Box 3240 (Zip 38088-3240)
2201 North Germantown Parkway
Cordova, TN 38016
Tel: 901 377-8000
Contact: Matt Trumbo
www.wolfchasetoyota.com
TEXAS
BMW of Austin
7011 McNeil Drive
Austin, TX 78729
Tel: 512 343-3500
Contact: Johnny Byers
www.bmwofaustin.com
Honda of Spring
17350 North Freeway
Houston, TX 77090
Tel: 832 601-4000
Contact: Chuck Jett
www.hondaofspring.com
Audi Chantilly
14839 Stonecroft Center Ct.
Chantilly, VA 20151
Tel: 703 956-2100
Contact: Roger Kaiser
www.audichantilly.com
Audi Tysons Corner
8598 Leesburg Pike
Vienna, VA 22182
Tel: 703 564-6200
Contact: Mike Tsamouras
www.auditysonscorner.com
Mercedes-Benz of Chantilly
14841 Stonecroft Center Ct.
Chantilly, VA 20151
Tel: 703 956-2000
Contact: Bert O’Neal
www.mercedesbenzofchantilly.com
Mercedes-Benz of Tysons Corner
8545 Leesburg Pike
Vienna, VA 22182
Tel: 703 442-8200
Contact: Jason Hoover
www.mercedesbenzoftysonscorner.com
Porsche of Tysons Corner
8601 Westwood Center Dr.
Vienna, VA 22182
Tel: 703 564-6300
Contact: Aradhana Saab
www.porscheoftysons.com
smart center Tysons Corner
8545 Leesburg Pike
Vienna, VA 22182
Tel: 703 442-8200
Contact: Jason Hoover
www.smartcentertysonscorner.com
WISCONSIN
East Madison Toyota
3501 Lancaster Dr.
Madison, WI 53718
Tel: 608 243-5500
Contact: John Wineke
www.eastmadisontoyota.com
Lexus of Madison
8000 Airport Rd.
Middleton, WI 53562
Tel: 608 821-6000
Contact: Todd Cadle
www.lexusofmadison.com
Hyundai of Pharr
1605 W. US Expressway 83
Pharr, TX 78577
Tel: 956 784-8300
Contact: Luis Galvan
www.franksmithhyundai.com
MINI of Austin
7113 McNeil Dr.
Austin, TX 78729
Tel: 512 410-2734
Contact: Tracy Gurnett
www.miniofaustin.com
Round Rock Honda
Tel: 512 244-9000
Contact: Curtis Salter
www.roundrockhonda.com
Round Rock Hyundai
Tel: 512 244-9000
Contact: Mike Williams
www.roundrockhyundai.com
U.S. Dealerships
Collision Centers
ARIZONA
CALIFORNIA
FLORIDA
NEW JERSEY
TEXAS
Penske Automotive Collision
350 North Hayden Road
Scottsdale, AZ 85257
Tel: 480 941-8800
Contact: Tim Reed
www.penskeautomotivecollision.com
Los Gatos Collision Center
16151 Los Gatos Boulevard
Los Gatos, CA 95032
Tel: 408 355-7961
Contact: Rick Montgomery
www.losgatoscollision.com
Trail Auto Body
551 South Military Trail
West Palm Beach, FL 33415
Tel: 561 771-9629
Contact: John Guarnieri
www.trailautobody.com
Turnersville Collision Center
3400-H Route 42
Tel: 856 875-1800
Contact: Steve Nuzzo
www.turnersvillecollisioncenter.com
Penske Collision Center Houston
1042 Conrad Sauer Drive
Houston, TX 77043
Tel: 713 461-7467
Contact: Karl Koudelka
www.penskecollisioncenterhouston.com
ARKANSAS
Marin Collision Center
5880 Paradise Drive
Corte Madera, CA 94925
Tel: 415 924-8441
Contact: Chris Hoglund
www.marincollisioncenter.com
GEORGIA
OHIO
United Collision Center
3150 Steve Reynolds Blvd.
Duluth, GA 30096
Tel: 770 622-7986
Contact: Jeff Brown
www.unitedcollisioncenter.com
Bedford Collision Center
99 Broadway Avenue
Bedford, OH 44146
Tel: 440 359-3154
Contact: Steve Vozar
www.bedfordcollision.com
Pharr Collision Center
1619 West Expressway 83
Pharr, TX 78577
Tel: 956 784-8350
Contact: Raul Salinas
www.pharrcollisioncenter.com
INDIANAPOLIS
RHODE ISLAND
Penske Collision Indy
4100 East 96th Street
Tel: 317 975-6300
Contact: Mike Inman
www.penskecollisionindy.com
Warwick Collision Center
Warwick, RI 02886
Tel: 401 821-1510
Contact: Paul Whyte
www.warwickcollisioncenter.com
Fayetteville Collision Center
1400 West Transport Road
Tel: 479 251-2250
Contact: Chuck Dennis
www.fayettevillecollisioncenter.com
Landers Auto Body - Benton
1804 Highway 5 North
Benton, AR 72019
Tel: 501 316-5291
Contact: Scott Williams
www.landersautobody.com
Landers Auto Body – Little Rock
6301 South University Ave.
Little Rock, AR 72209
Tel: 501 570-0678
Contact: Scott Williams
www.landersautobody.com
Penske Collision Center
7860 Balboa Avenue
San Diego, CA 92111
Tel: 858 279-4031
Contact: Jason Dearham
www.penskecollisioncenter.com
CONNECTICUT
Fairfield Collision Center
102 Linwood Avenue
Fairfield, CT 06824
Tel: 203 367-7483
Contact: Michael Joyce
www.fairfieldmotorscollision.com
Round Rock Collision Center
2450 North Mays Street
[Mail to: PO Box 1568]
[Round Rock, TX 78780]
Tel: 512 904-6100
Contact: Ralph Howard
www.roundrockcollision.com
VIRGINIA
Tysons Corner Collision Center
8550 Tyco Road
Vienna, VA 22182
Tel: 703 790-3220
Contact: Tim Pfeilfe
www.tysonscornercollisioncenter.com
premier truck group
Corporate Office
4200 Port Blvd.
Dallas, TX 75241
Tel: 972 225-7712
Contract: Rich Shearing
Georgia
Premier Truck Group of Chattanooga
137 Gateway Drive
Ringgold, GA 30736
Tel: 706 937-3700
Contact: Darel Dyer
www.premiertruck.com
Oklahoma
TEXAS
Premier Truck Group of Ardmore
3601 12th Ave NW
Ardmore, OK 73401
Tel: 580 223-2233
Contact: Mikie Robson
Premier Truck Group of Amarillo
2210 Whitaker - P.O. Box 30130
Amarillo, TX 79120
Tel: 806 374-1033
Contact: Deon McGimpsey
Premier Truck Group of Muskogee
(Parts & Service)
2950 Highway 69 North
Muskogee, OK 74401
Tel: 918 687-0133
Contact: Jason Mackie
Premier Truck Group of Amarillo
(Used Trucks & Maintenance)
7580 I-40 East
Amarillo, TX 79120
Tel: 806 318-0920
Premier Truck Group of
Oklahoma City
5301 I-40 West
Oklahoma City, OK 73128
Tel: 405 917-5009
Contact: Bobby Smith
Premier Truck Group of Tulsa
5104 West 60th Street
Tulsa, OK 74107
Tel: 918 445-5300
Contact: Jason Mackie
TEnnessee
Premier Truck Group of Knoxville
1413 Everett Road
Knoxville, TN 37923
Tel: 865 824-2400
Contact: Bruce Hager
Premier Truck Group of Arlington
(Parts & Service)
1808 E Division Street
Arlington, TX 76011
Tel: 817 617-2548
Contact: Chad Pennington
Dallas (North)
3040 Irving Blvd.
Dallas, TX 75247
Tel: 214 879-6112
Contact: Sean Gillam
Dallas (South)
4200 Port Blvd.
Dallas, TX 75241
Tel: 972 225-4300
Contact: Drew Burk
CANADA
Premier Truck Group of Fort Worth
1804 N.E. Loop 820
Ft. Worth, TX 76106
Tel: 817 626-7090
Contact: Chad Pennington
Premier Truck Group of Milton
(Parts & Service, Thomas Built Bus Sales)
8270 Lawson Road
Milton, Ontario L9T 5J3
Tel: 905 878-8785
Premier Truck Group of Midland
(Parts)
4 S Industrial Loop
Midland, TX 79701
Tel: 432 687-5437
Contact: Michael Leverington
Mississauga
7035 Pacific Circle
Mississauga, Ontario L5T 2A8
Tel: 905 564-8270
Premier Truck Group of North Texas
(Parts & Service)
1610 N Collins Freeway
Howe, TX 75459
Tel: 903 532-1313
Contact: Karl Cox
Premier Truck Group of Odessa
1100 Grandview Ave. - P.O. Box 7379
Odessa, TX 79760
Tel: 432 580-8400
Contact: Joey Lee
Premier Truck Group of Belleville
888 Wallbridge-Loyalist Road
Belleville, Ontario K8N 4Z5
Tel: 613 966-8785
Premier Truck Group of Oshawa
720 Wilson Road South
Oshawa, Ontario L1H 6E8
Tel: 905 432-3838
Premier Truck Group of Woodbridge
(Parts)
200 Creditview Road
Woodbridge, Ontario L4L 9N4
Tel: 905 856-3094
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32
INTERNATIONAL Dealerships
AUSTRALIA
Penske Commercial Vehicles
72 Formation St
Wacol, QLD 4076
Tel: 011 61 7 3271 7777
www.penskecv.com.au
Penske Distribution Centre
181 Viking Drive
Wacol, QLD 4076
Tel: 011 61 3271 7777
www.penskecv.com.au
Brisbane Truck Centre
1543 Ipswich Road
Rocklea, QLD 4106
Tel: 011 61 7 3715 1800
www.brisbanetruckcentre.com.au
New Zealand
4 Langley Road
Wiri, Auckland 2104
New Zealand
Tel: 011 64 9 250 7800
www.penskecv.co.nz
New Zealand
28/32 Macdonald St
Mt Maunganui, Tauranga 3116
New Zealand
Tel: 011 64 7 572 3060
www.penskecv.co.nz
Autohaus Nix GmbH
(Toyota)
Alte Ziegelei 22
36100 Fulda-Petersberg
Tel: 011 49 66148038100
Contact: Alexander Nix
www.auto-nix.de
Sirries Automobile GmbH
(Volkswagen, Audi, Skoda)
Krefelder Str. 2
41812 Erkelenz
Tel: 011 49 2431 977730
Contact: Albert Sirries
www.sirries.de
Audi Zentrum Aachen
(Audi)
Madrider Ring 19
52078 Aachen
Tel: 011 49 241 920320-0
Contact: Matthias Schütz
www.audi-zentrum-aachen.de
Tamsen GmbH (Hamburg)
(Ferrari, Maserati, Aston Martin,
Lamborghini, Bentley)
Niederlassung Hamburg
Merkurring 2, 22143 Hamburg
Tel: 011 49 40 5 700 300
Contact: Martin Blome
www.tamsen.de
Autohaus Krings
(Skoda)
Bundesstr. 91-93, 52152 Simmerath
Tel: 011 49 2473 927890
Contact: Stefan Niessen
www.autohaus-krings.de
Autohaus Piper GmbH & Co. KG
(Volkswagen)
Henricistrasse 29
52072 Aachen
Tel: 011 49 241 88999 0
Contact: Andreas Nickolaus
www.lieberzupiper.de
Germany
Autohaus Piper GmbH & Co. KG
(Skoda)
F.-W.-Raiffeisen-Str. 32
52531 Übach-Palenberg
Tel: 011 49 2451-912710
Contact: Frank Hilgers
www.lieberzupiper.de
Autohaus Nitsche GmbH
(VW, Audi)
Ferdinand-Porsche-Str. 2
52525 Heinsberg
Tel: 011 49 2452 919710
www.autohaus-nitsche.de
Contact: Werner Nitsche,
Gregor Nitsche
Jacobs Automobile Düren
(Volkswagen, Audi, Seat)
Zweigstelle Düren
Felix-Wankel-Str. 2
52351 Düren
Tel: 011 49 2421-5910100
Contact: Andreas Wahl
www.jacobs-dueren.de
Autohaus NIX GmbH
(Lexus)
Hanauer Landstrasse 431
60314 Frankfurt
Tel: 011 49 69300 38880
Contact: Oliver Koller
www.auto-nix.de
Jacobs Automobile Eifel
(VW)
Köllner Strasse 132-166
53902 Bad Münstereifel
Tel: 011 49 2253 95350
Contact: Armin Cardinal
www.jacobs-eifel.de
Autohaus NIX GmbH
(Lexus)
Gräfenhäuser Strasse 79
64293 Darmstadt
Tel: 011 49 6151130120
www.auto-nix.de
Jacobs Automobile Eschweiler
(VW)
Auerbachstrasse 25
52249 Eschweiler
Tel: 011 49 2403 55800
Contact: Dietmar Wessler
www.jacobs-eschweiler-stolberg.de
Autohaus NIX GmbH
(Toyota)
Gräfenhäuser Strasse 79
64293 Darmstadt
Tel: 011 49 6151130110
www.auto-nix.de
Jacobs Automobile Geilenkirchen
(Volkswagen, Audi)
Zweigstelle Geilenkirchen
52511 Geilenkirchen
Landstrasse 48 + 50
Tel: 011 49 2451-98700
Contact: Alfred Deffour
www.jacobs-automobile.com
Autohaus NIX GmbH
(Toyota)
Elly-Beinhorn-Straße 1
65760 Eschborn
Tel: 011 49 6196 88718-0
Contact: Jens Lilienthal
www.auto-nix.de
Autohaus Nix GmbH
(Toyota)
Frankfurter Strasse 1-7
63607 Wächtersbach
Tel: 011 49 6053803-0
Contact: Markus Woidich
www.auto-nix.de
Autohaus Nix GmbH
(Volkswagen)
Frankfurter Strasse 1-7
63607 Wächtersbach
Tel: 011 49 605361829-0
www.auto-nix.de
Autohaus Nix GmbH
(Toyota)
Spessartring 11
63071 Offenbach
Tel: 011 49 6985707925
Contact: Bernd Lein
www.auto-nix.de
Autohaus Nix GmbH
(Toyota)
Hanauer Landstrasse 429-431
60314 Frankfurt
Tel: 011 49 694167440
Contact: Thomas Schwindt
www.auto-nix.de
33
Jacobs Automobile Stolberg GmbH
(Volkswagen)
Eschweiler Strasse 58-62
52222 Stolberg
Tel: 011 49 2402 999000 0
Contact: Dietmar Wessler
www.jacobs-eschweiler-stolberg.de
Jacobs Sportwagen GmbH
(Maserati)
Trierer Strasse 171
52078 Aachen
Tel: 011 49 241 9777-105
Contact: Daniel Jacobs
www.maserati-aachen.de
Lexus Forum Frankfurt
Autohaus Nix GmbH
Hanauer Landstrasse 431
60314 Frankfurt/Main
Tel: 011 49 69-3003888-0
Contact: Oliver Koller
www.auto-nix.de
Porsche Zentrum Mannheim
Penske Sportwagenzentrum GmbH
Elsa-Brändström-Strasse 11
68229 Mannheim
Tel: 011 49 621 483 66 10
Contact: Christian Boe
www.porsche-mannheim.de
Volkswagen Zentrum Aachen
(Volkswagen)
Trierer Strasse 169
52078 Aachen
Tel: 011 49 241 9777-0
Contact: Daniel Jacobs
www.volkswagen-zentrum-aachen.de
Wolff & Meier GmbH
(Volkswagen, Skoda)
Nordstrasse 152
52353 Duren
Tel: 011 49 2421 91230
Contact: Berthold Printz
www.autohaus-wolff-meier.de
Zabka Automobile GmbH
(Volkswagen, Audi, SEAT)
Max-Planck-Str. 17-21
52477 Alsdorf
Tel: 011 49 2404-55080
Contact: Guido Zabka
www.zabka.de
ITALY
JAPAN
Nicole Dealer Group
Nicole BMW Head Office
(BMW)
2-5-7, Todde, Saiwai-ku
Kawasaki-shi
Kanagawa 212-0005
Tel: 011 81 44 511 2000
www.nicole.co.jp
Nicole BMW Yokohama Kohoku
(BMW)
3-21-28, Hayabuchi, Tsuzuki-ku
Yokohama-shi
Kanagawa 224-0025
Tel: 011 81 45 592 1200
www.nicole.co.jp
Nicole BMW Aoba Miyamae
(BMW)
3-2-1, Arima, Miyamae-ku
Kawasaki-shi
Kanagawa 216-0033
Tel: 011 81 44 870 8500
www.nicole.co.jp
Nicole BMW Shinyurigaoka
(BMW)
1-5-11, Katahira, Asao-ku
Kawasaki-shi
Kanagawa 215-0023
Tel: 011 81 44 959 1400
www.nicole.co.jp
MINI Yokohama Kohoku
(MINI)
288-1, Higashikata-cho, Tsuzuki-ku
Yokohama-shi
Kanagawa 224-0045
Tel: 011 81 45 472 3203
www.nicole.co.jp
AutoVanti Bologna
(BMW, MINI)
Via Guido Rossa, 8
40033 Casalecchio di Reno, Bologna
Tel: 011 39 051 6137811
Contact: Andrea Mantellini
www.autovanti-bologna.it
MINI Yokohama Tsuzuki
(MINI)
1-11-10, Kitayamada, Tsuzuki-ku
Yokohama-shi
Kanagawa 224-0021
Tel: 011 81 45 590 5032
www.nicole.co.jp
AutoVanti Bologna
(BMW, MINI)
Via del Lavoro, 1
40057 Quarto Inferiore –
Granarolo dell’Emilia, Bologna
Tel: 011 39 0516058411
www.autovanti-bologna.it
MINI Shinyurigaoka
(MINI)
1-5-15, Katahira, Aso-ku
Kawasaki-shi
Kanagawa 215-0023
Tel: 011 81 44 959 3032
www.nicole.co.jp
AutoVanti Bologna
(BMWi)
Via del Lavoro, 10
40057 Quarto Inferiore –
Granarolo dell’Emilia, Bologna
Tel: 011 39 0516058411
www. Autovanti-bologna.it
AutoVanti Brianza
(BMW)
Via Milano 33, Desio (MB), 20832
Tel: 011 39 03623981
Contact: Simone Bulgarelli
www.autovanti-brianza.it
AutoVanti Milano
(BMW, MINI)
Viale Del Ghisallo, 20
20151 Milano, Italy
Tel: 011 39 02-82823350
www.autovanti-milano.it
AutoVanti Milano
(BMW MINI Service Center)
Via Guglielmo Silva, 8, 20149 Milano
Tel: 011 39 02-4816095
www.autovanti-milano.it
AutoVanti Monza
(BMW MINI)
Viale Sicilia, 130, 20900 Monza
Tel: 011 39 039-39391
Contact: Simone Bulgarelli,
www.autovanti-monza.com
BluVanti Bologna Maserati
(Maserati)
Via San Donato 3/2
40057 – Quarto Inferiore
Granarolo dell’Emilia (BO)
Tel: 011 39 335-1099841
www.dealers.maserati.com/dealers/it/it/
bluvanti
ALPINA Setagaya
(ALPINA)
1-1-1, Nakamachi
Setagaya-ku
Tokyo 158-0091
Tel: 011 81 3 5758 2500
www.nicole.co.jp
ALPINA Aoyama
(ALPINA)
7-1-15, Akasaka
Minato-ku
Tokyo 107-0052
Tel: 011 81 3 3478 3511
www.nicole.co.jp
Nicole Competizione Yokohama
(Ferrari)
2-2-1, Minato Mirai, Nishi-ku
Yokohama-shi
Kanagawa 220-0012
Tel: 011 81 45 680 4465
www.nicole.co.jp
Rolls-Royce Motor Cars of Yokohama
(Rolls-Royce)
2-2-1, Minato Mirai, Nishi-ku
Yokohama-shi
Kanagawa 220-0012
Tel: 011 81 45 680 4500
www.nicole.co.jp
PUERTO RICO
Triangle Group
Charles Vaillant
Tel: 787 277-0717
Lexus de Ponce
Urb. Industrial San Rafael, 3-B
Marginal Ponce By Pass
Carretera #2
Ponce, PR 00731
Tel: 787 651-5001
Contact: Amador Perez
www.lexusdeponce.com
Lexus de San Juan
Ave. Kennedy km 3.7
Marginal Reparto Ind’l
Bechara, San Juan, PR 00920
Postal Address:
P. O. Box 29477
San Juan, PR 00929-0477
Tel: 787 273-3000
Contact: Judith Parra
www.lexusdesanjuan.com
Triangle Chrysler Jeep Dodge
de Ponce
Carr. #2 km 225.8 Bo.
Pámpanos, Ponce, PR 00731
Postal Address:
2616 Ponce by Pass Bo.
Pámpanos, Ponce, PR 00728
Tel: 787 812-4000
Contact: Frank Paonessa
www.trianglechryslerdeponce.com
Triangle Chrysler Jeep Dodge
Fiat Nissan del Oeste
Ave. Hostos 301 Esq.
Hiram D. Cabassa
Mayagüez, PR 00680
Postal Address:
P. O. Box 6309
Mayagüez, PR 00680
Tel: 787 834-2099
Contact: Ismael Medina Morales
www.triangledealersdeloeste.com
www.fiatdeloeste.com
www.trianglenissan.com
Triangle Fiat de Ponce
Urb. Ind’l San Rafael
Marginal, Carr. #2 3-B
Ponce by Pass, Ponce, PR 00731
Postal Address:
1718 Ponce by Pass
Ponce, PR 00716
Tel: 787 812-4000
Contact: Frank Paonessa
www.fiatdeponce.com
Triangle Honda 65th
Ave. 65th Infanteria km 5.9
Rio Piedras, PR 00924
Postal Address:
P. O. Box 29477
San Juan, PR 00929-0477
Tel: 787 757-3000
Contact: Arturo Cortes
www.trianglehonda65.com
Triangle Toyota de San Juan
Ave. Kennedy km 3.6
Marginal Reparto Ind’l
Bechara, San Juan, PR 00920
Postal Address:
P. O. Box 29477
San Juan, PR 00929-0477
Tel: 787 775-5700
Contact: Manolo Forte
www.triangletoyota.com
SPAIN
Barcelona Premium
(BMW, MINI)
c/ Juan de Austria,1
08930 Sant Adriá de Besós
Tel: 011 34 933319800
http://concesionario.bmw.es/barcelonapremium/es_ES/home.html
Barcelona Premium - General Mitre
(BMW, MINI)
Rda. Gral. Mitre 29-35
08017 Barcelona
Tel: 011 933319800
http://concesionario.bmw.es/barcelonapremium-general-mitre/es_ES/home.html
Barcelona Premium - Plaça Cerdà
(BMW, MINI)
Ctra. El Prat, 8-14
08038 Barcelona
Tel: 011 34 933319800
http://concesionario.bmw.es/barcelonapremium-placa-cerda/es_ES/home.html
Barcelona Premium - Sant Boi
(BMW, MINI)
Ctra. del Prat, 15
08830 Sant Boi de Llobregat
Tel: 011 34 933319800
http://concesionario.bmw.es/barcelonapremium-carretera-del-prat/es_ES/home.
html
UNITED KINGDOM
Sytner Group Ltd
2 Penman Way
Grove Park, Leicester
LE19 1ST
Tel: 011 44 116 282 1000
www.sytner.co.uk
Agnew Auto Exchange (SEAT)
49-59 Ladas Drive
Belfast BT6 9FR
Tel: 011 44 2890 070026
Contact: Harry Reid
www.agnewcars.com/seat/
Agnew SEAT Boucher
1 Glenmachan Place
Boucher Rd.
Belfast BT12 6QH
Tel: 011 44 2890 321177
Contact: Harry Reid
www.agnewcars.com/seat/
Audi City London
74/75 Piccadilly
London W1J 8HU
Tel: 011 44 207 4950000
Contact: Ray Campbell
www.sytner.co.uk/audi/audi-city-london
Bavarian BMW
2 Boucher Crescent
Belfast BT12 6HU
Tel: 011 44 2890 381311
Contact: Joe Rogers
www.agnewcars.com/bmw/
Bavarian MINI
2 Boucher Way
Belfast BT12 6RE
Tel: 011 44 2890 956464
Contact: Joe Rogers
www.agnewcars.com/mini/
Belfast Audi
80 Sydenham Road
Belfast BT3 9DP
Tel: 011 44 2890 380000
Contact: Richard Eakin
www.agnewcars.com/audi/
Bentley Birmingham
2 Wingfoot Way, Fort Parkway
Birmingham B24 9HF
Tel: 011 44 121 306 4000
Contact: Mark Hudson
www.sytner.co.uk/bentley/birmingham
Bentley Edinburgh
8 Whitehill Road
Fort Kinnaird
Edinburgh EH15 3HR, Scotland
Tel: 011 44 131 475 2100
Contact: Garry Bagley
www.sytner.co.uk/bentley/edinburgh
Bentley Leicester
Watermead Business Park
Syston, Leicestershire LE7 1PF
Tel: 011 44 116 260 1111
Contact: Sean Cook
www.sytner.co.uk/bentley/leicester
Bentley Manchester
Mobberly Road
Knutsford, Cheshire, WA16 8GT
Tel: 011 44 1565 632222
Contact: Jon Crossley
www.sytner.co.uk/bentley/manchester
Bradford Audi
2 Beckside, off Canal Road
Bradford BD1 4RA
Tel: 011 44 1274 715600
Contact: Sean Endeacott
www.sytner.co.uk/audi/bradford-audi
Derby Audi
Royal Scot Road
Pride Park, Derby DE24 8AJ
Tel: 011 44 1332 546800
Contact: Russ Ackernley
www.sytner.co.uk/audi/derby-audi
Graypaul Ferrari/Maserati
Birmingham
120 Highlands Road, Shirley B90 4GT
Tel: 011 44 121 701 2458
Contact: Stuart Hood
www.sytner.co.uk/ferrari/graypaulbirmingham
www.sytner.co.uk/maserati/graypaulbirmingham
34
Graypaul Ferrari/Maserati
Edinburgh
Fort Kinnaird
Ferrari Tel: 011 44 131 475 4500
Maserati Tel: 011 44 131 475 5000
www.sytner.co.uk/ferrari/graypauledinburgh
www.sytner.co.uk/maserati/graypauledinburgh
Graypaul Ferrari Maserati
Nottingham
Lenton Lane
Nottingham NG7 2AX
Tel: 011 44 1159 833 555
Contact: Mario Vignali
www.sytner.co.uk/ferrari/graypaulnottingham
www.sytner.co.uk/maserati/graypaulnottingham
Guy Salmon Jaguar Ascot
71-75 High Street, Ascot
Berkshire SL5 7HS
Tel: 011 44 134 487 5675
Contact: Alan Davis
www.sytner.co.uk/jaguar/guy-salmonascot
Guy Salmon Jaguar Bristol
809 Bath Road, Bristol
City of Bristol BS4 5NL
Tel: 011 44 117 975 5200
Contact: Simon Crane
www.sytner.co.uk/jaguar/guy-salmonbristol
Guy Salmon Jaguar Coventry
Jaguar House, Earlplace Business Park
Fletchamstead Highway, Coventry
CV4 9XH
Tel: 011 44 24 7667 2999
Contact: David Burton
www.sytner.co.uk/jaguar/guy-salmoncoventry
Guy Salmon Jaguar Maidstone
Euroway House, Wood Close,
Quarry Wood Estate
Aylesford, Kent ME20 7UB
Tel: 011 44 1622 797 700
Contact: Andrew Needham
www.sytner.co.uk/jaguar/guy-salmonmaidstone
Guy Salmon Jaguar Northampton
Jaguar House, Kettering Road,
Northampton. NN1 4AJ
Tel: 011 44 1604 239944
Contact: Clive Mitchell
www.sytner.co.uk/jaguar/guy-salmonnorthampton
Guy Salmon Jaguar Stockport
S. Park Business Park
Bailey Road
Stockport SK1 2AD
Tel: 011 44 161 474 7799
Contact: Stephen Otley
www.sytner.co.uk/jaguar/guy-salmonstockport
Guy Salmon Jaguar Thames Ditton
47 Portsmouth Road, Thames Ditton
Surrey. KT7 0TA
Tel: 011 44 208 398 4222 Contact: David Edwards
www.sytner.co.uk/jaguar/guy-salmonthames-ditton
Guy Salmon Land Rover Ascot
71-75 High Street, Ascot
Berkshire SL5 7HS
Tel: 011 44 1344 870383
Contact: Alan Davis
www.sytner.co.uk/landrover/guy-salmonascot
Guy Salmon Land Rover Bristol
Pioneer Park, Whitby Road
Brislington, Bristol BS4 3QB
Tel: 011 44 117 300 3180
Contact: Simon Crane
www.sytner.co.uk/landrover/guy-salmonbristol
Guy Salmon Land Rover Coventry
Birmingham Road, Allesley
Coventry. CV5 9GY
Tel: 011 44 24 76 839500
Contact: David Martin
www.sytner.co.uk/landrover/guy-salmoncoventry
Guy Salmon Land Rover Knutsford
Manchester Road, Knutsford,
Cheshire WA16 0ST
Tel: 011 44 1565 632525
Contact: Jason Emanuel
www.sytner.co.uk/landrover/guy-salmonknutsford
Huddersfield SEAT
1 Fartown Green Road
Bradford Road
Huddersfield HD2 1AA
Tel: 011 44 1484 360050
Contact: Rob Scaife
www.sytner.co.uk/seat/huddersfield
Guy Salmon Land Rover Maidstone
Wood Close, Quarry Wood Estate
Aylesford, Kent ME20 7UB
Tel: 011 44 1622 795666
Contact: Alan Eldridge
www.sytner.co.uk/landrover/guy-salmonmaidstone
Huddersfield Volkswagen
Leeds Road
Huddersfield, HD2 1UL
Tel: 011 44 1484 542001
Contact: Steve Jenkins
www.sytner.co.uk/volkswagen/
huddersfield
Guy Salmon Land Rover
Northampton
1 Ferris Row, Riverside Business Park
Northampton NN3 9HX
Tel: 011 44 1604 547700
Contact: Alex Scott
www.sytner.co.uk/landrover/guy-salmonnorthampton
Isaac Agnew Saab
1 Boucher Way
Belfast BT12 6RE
Tel: 011 44 2890 389999
Contact: Thomas Taggart
www.agnewcars.com/saab/
Portsmouth
Compass Road, North Harbour,
Hampshire, Portsmouth PO6 4SJ
Tel: 011 44 2392 325555
Contact: Clare Freemantle
www.sytner.co.uk/landrover/guy-salmonportsmouth
Guy Salmon Land Rover Sheffield
301 Savile Street, Sheffield. S4 7UD
Tel: 011 44 114 276 5655
Contact: Mike Tyson
www.sytner.co.uk/landrover/guy-salmonsheffield
Guy Salmon Land Rover Stockport
S. Park Business Park
Bailey Road
Stockport SK1 2AD
Tel: 011 44 161 474 7799
Contact: Steve Otley
www.sytner.co.uk/landrover/guy-salmonstockport
Stratford-upon-Avon
Birmingham Road, Avenue Farm
Stratford-upon-Avon, Warwickshire
CV37 0HR
Tel: 011 44 1789 205 990
Contact: Neal Delo
www.sytner.co.uk/landrover/guy-salmonstratford
Thames Ditton
47 Portsmouth Road, Thames Ditton,
Surrey. KT7 0TA
Tel: 011 44 208 339 0200
Contact: David Edwards
www.sytner.co.uk/landrover/guy-salmonthames-ditton
Guy Salmon Land Rover Wakefield
325 Barnsley Road
Sandal, Wakefield. WF2 6EH
Tel: 011 44 1924 242 422
Contact: Paul Williams
www.sytner.co.uk/landrover/guy-salmonwakefield
Halifax Volkswagen
Halifax Road, Shelf, Halifax
West Yorkshire HX3 7JT
Contact: Nick Giddings
Tel: 011 44 1422 205 611
www.sytner.co.uk/volkswagen/halifax
Harrogate Audi
Grimbald Crag Road
St. James Retail Park
Knaresborough, North Yorkshire, Harrogate
HG5 8PY
Tel: 011 44 1423 869700
Contact: Keith Loveday
www.sytner.co.uk/audi/harrogate-audi
Harrogate Volkswagen
Grimbald Crag Road
St. James Retail Park
Knaresborough, North Yorkshire, Harrogate
HG5 8PY
Tel: 011 44 1423 860063
Contact: Kevin Howe
www.sytner.co.uk/volkswagen/harrogate
Huddersfield Audi
Trident Business Park
Leeds Road
Huddersfield, HD2 1UA
Tel: 011 44 1484 350000
Contact: Thomas Doran
www.sytner.co.uk/audi/huddersfield-audi
Isaac Agnew Volkswagen
1 Boucher Road
Belfast BT12 6HR
Tel: 011 44 2890 234477
Contact: Brian Robinson
www.agnewcars.com/volkswagen/
Isaac Agnew Volkswagen
Newtonabbey
2 Mallusk Way
Newtonabbey BT36 4AA
Tel: 011 44 2890 342111
Contact: Brian Robinson
www.agnewcars.com/volkswagen/
Lamborghini Birmingham
2 Wingfoot Way, Fort Parkway
Birmingham B24 9HF
Tel: 011 44 121 306 4007
Contact: Mark Hudson
www.sytner.co.uk/lamborghini/birmingham
Lamborghini Edinburgh
8 Whitehill Road
Fort Kinnaird
Tel: 011 44 131 475 5500
www.sytner.co.uk/lamborghini/edinburgh
Lamborghini Leicester
Watermead Business Park
Syston, Leicestershire LE7 1PF
Tel: 011 44 116 260 1111
Contact: Sean Cook
http://www.sytner.co.uk/lamborghini/
leicester
Leeds Audi
Apex Way, Apex Business Park, Leeds
LS11 5LN
Tel: 011 44 113 290 4000
Contact: Duncan Anderson
www.sytner.co.uk/audi/leeds-audi
Leeds Volkswagen
Elland Road
Leeds, LS11 8TU
Tel: 011 44 113 382 7600
Contact: John Steele
www.sytner.co.uk/volkswagen/leeds
Leicester Audi
212 Narborough Road South
Braunstone Town
Leicester LE3 2LD
Tel: 011 44 116 242 1300
Contact: Nick Eley
www.sytner.co.uk/audi/leicester-audi
Lexus Bristol
Pioneer Park, Whitby Road
Brislington, Bristol. BS4 3QB
Tel: 011 44 117 916 5555
Contact: Gary Knott
www.sytner.co.uk/lexus/bristol
Lexus Leicester
Blackbird Mills, Abbey Lane
Leicester. LE4 0DZ
Tel: 011 44 116 268 8500
Contact: Richard Rhodes
www.sytner.co.uk/lexus/leicester
Lexus Milton Keynes
Alston Drive, Bradwell Abbey
Milton Keynes, Bucks, MK13 9HA
Tel: 011 44 1908 682 400
Contact: Darryl Jones
www.sytner.co.uk/lexus/milton-keynes
Liverpool Volkswagen
Derby Road, Liverpool Merseyside, L20 1AB
Contact: Craig Williams
Tel: 011 44 151 922 3344
www.sytner.co.uk/volkswagen/liverpool
Maranello Ferrari Maserati Egham
Tower Garage
The By-Pass (A30)
Egham, Surrey TW20 0AX
Tel: 011 44 1784 436431
Contact: Howard Rose
www.sytner.co.uk/ferrari/maranello-egham
www.sytner.co.uk/maserati/maranello-egham
McLaren Manchester
1 Canute Place
Knutsford, Cheshire
Manchester WA16 6BQ
Tel: 011 44 1565 755 412
www.sytner.co.uk/mclaren/manchester
Mercedes-Benz of Bath
(& smart)
Foxcote Avenue
Peasdown St. John, Bath, BA2 8SF
Mercedes-Benz Tel: 011 44 1761 422 000
smart Tel: 011 44 1761 422 800
Contact: Tim Sett
www.sytner.co.uk/mercedes-benz/bath
www.sytner.co.uk/smart/bath
Mercedes-Benz of Bedford
Ampthill Road
Bedford, MK42 9QZ
Tel: 011 44 1234 272888
Contact: Andy Verrall
www.sytner.co.uk/mercedes-benz/bedford
Mercedes-Benz of Belfast
(& smart)
6 Boucher Crescent
Belfast BT12 6HU
Tel: 011 44 2890 689000
www.agnewcars.com/mercedes-benz/
Mercedes-Benz of Bristol
(& smart)
Lysander Road, Cribbs Causeway
Westbury on Trym, Bristol BS10 7UB
Tel: 011 44 117 950 6000
Contact: Mike Smith
www.sytner.co.uk/mercedes-benz/bristol
www.sytner.co.uk/smart/bristol
Mercedes-Benz of Carlisle
Montgomery Way, Rosehill
Carlisle, Cumbria CA1 2RW
Tel: 011 44 1228 541111
Contact: Barry Crooks
www.sytner.co.uk/mercedes-benz/carlisle
Mercedes-Benz of Cheltenham
and Gloucester
(& smart)
Ashville Business Park
Cheltenham Road East, Staverton
Gloucester, GL2 9QJ
Mercedes-Benz Tel: 011 44 1452 854700
smart Tel: 011 44 1452 854800
Contact: Anthony Williamson
www.sytner.co.uk/mercedes-benz/
cheltenham-and-gloucester
www.sytner.co.uk/smart/cheltenham-andgloucester
Mercedes-Benz of Milton Keynes
(& smart)
Greyfriars Court
Kingston, Milton Keynes, MK10 0BN
Tel: 011 44 1908 512500
Contact: Martin Shea
www.sytner.co.uk/mercedes-benz/miltonkeynes
www.sytner.co.uk/smart/milton-keynes
Mercedes-Benz of Newbury
123 London Road
Newbury, Berkshire. RG14 2BX
Tel: 011 44 1635 524444
Contact: James O’Neill
newbury
Mercedes-Benz of Newcastle
(& smart)
City West Business Park, Scotswood Road
Newcastle Upon Tyne, Cleveland NE4 7DF
Tel: 011 44 191 226 7444
Contact: David Lewins
newcastle
www.sytner.co.uk/smart/newcastle
Mercedes-Benz of Northampton
(& smart)
Riverside Business Park, Carousel Way
Northampton, NN3 9HG
Tel: 011 44 1604 774200
Contact: Mark Hurley
northampton
www.sytner.co.uk/smart/northampton
UNITED KINGDOM
(Continued)
Mercedes-Benz of Portadown
9 Carn Court Road
Carn Roundabout
Portadown BT63 5YX
Tel: 011 44 2838 337373
www.agnewcars.com/mercedes-benz/
Mercedes-Benz of Sunderland
Hylton Grange, Wessington Way
Sunderland SR5 3HR
Tel: 011 44 191 516 0303
Contact: Rebecca Crewe
sunderland
Mercedes-Benz of Swindon
(& smart)
Drakes Way, Swindon
Wiltshire, SN3 3HT
Tel: 011 44 1793 756666
Tel: 011 44 1793 978 851 (smart)
Contact: Mike Fellows
www.sytner.co.uk/mercedes-benz/swindon
www.sytner.co.uk/smart/swindon
Mercedes-Benz of Teesside
smart of Stockton-on-Tees
Concorde Way, Yarm Road
Stockton-on-Tees TS18 3RB
Tel: 011 44 1642 677 877
Contact: Jeremy Simpson
www.sytner.co.uk/mercedes-benz/teeside
www.sytner.co.uk/smart/stockton-on-tees
Mercedes-Benz of WestonSuper-Mare
Bridge Road, Weston-Super-Mare, Avon
BS23 3NE
Tel: 011 44 1934 421 000
Contact: Jon Ray
www.sytner.co.uk/mercedes-benz/westonsuper-mare
North Wales Audi
The Point
Conwy Road, Llandudno Junction
North Wales LL31 9AY
Contact: Shai Sanati
Tel: 011 44 1492 585 777
www.sytner.co.uk/audi/north-wales-audi
North Wales Seat
The Point, Conwy Road
Llandudno Junction, North Wales, LL31 9AY
Contact: Stephen Winder
Tel: 011 44 1492 585 766
www.sytner.co.uk/seat/north-wales
North Wales Volkswagen
The Point
Contact: Tony Gibbons
Tel: 011 44 1492 585 738
www.sytner.co.uk/volkswagen/north-wales
North Wales Volkswagen Van Centre The Point
Contact: Jonathan Baxter
Tel: 011 44 1492 585 700
www.volkswagen-vans.co.uk/van-centres/
volkswagen-van-centre-north-wales
Nottingham Audi
11 Abbeyfield Road
Lenton Industrial Estate
Nottingham NG7 2SZ
Tel: 011 44 115 988 2820
Contact: Adrian Waring
www.sytner.co.uk/audi/nottingham-audi
Porsche Centre Belfast
1 Boucher Way
Belfast BT12 6RE
Tel: 011 44 2890 389999
Contact: Carl Russell
www.agnewcars.com/porsche/
Porsche Centre Edinburgh
Fort Kinnaird
Edinburgh EH15 3HR
Scotland
Tel: 011 44 131 475 5000
www.sytner.co.uk/porsche/edinburgh
Porsche Centre Glasgow
9 Rocep Way
Breahead, Renfrew
Scotland PA4 8XT
Tel: 011 44 141 885 6911
Contact: Paul Farrell
www.sytner.co.uk/porsche/glasgow
35
Porsche Centre Leicester
Fletton Close, Thurmaston Lane
Leicester LE4 9LP
Tel: 011 44 1162 76 4488
Contact: Richard Grout
www.sytner.co.uk/porsche/leicester
Sytner Birmingham BMW
20 Parade, Summerhill
Birmingham, West Midlands B1 3QJ
Tel: 011 44 121 234 6000
Contact: Luke Phillips
www.sytner.co.uk/bmw/birmingham
Porsche Centre Mid-Sussex
Innovation Drive, York Road,
Burgess Hill, West Sussex, RH15 9TW
Tel: 011 44 1444 242911
Contact: Andy Crabb
www.sytner.co.uk/porsche/mid-sussex
Sytner Birmingham MINI
90-99 Summerhill
Birmingham B1 3RH
Tel: 011 44 121 200 0620
Contact: Carl Harris
www.sytner.co.uk/mini/birmingham
Old Tiffield Road
Towcester, Northamptonshire,
NN12 6PF
Tel: 011 44 1327 355911
Contact: Karl Cinnamond
www.sytner.co.uk/porsche/silverstone
Sytner Canary Wharf (BMW MINI)
20 Canada Square, Canary Wharf
London, E14 5NN
Tel: 011 44 207 718 5600
Contact: Steven Richards
www.sytner.co.uk/bmw/canary-wharf
www.sytner.co.uk/mini/canary-wharf
Porsche Centre Solihull
Highlands Road
Solihull, West Midlands B90 4GT
Tel: 011 44 12 745 9911
Contact: Terry Hobson
www.sytner.co.uk/porsche/solihull
Sytner Cardiff (BMW)
50 Penarth Road, Cardiff
South Glamorgan CF10 5RS
Tel: 011 44 2920 550 300
Contact: Keith Farrell
www.sytner.co.uk/bmw/cardiff
Portadown Audi
7 Carn Court
Portadown BT63 5YX
Tel: 011 44 2838 333633
Contact: Richard Eakin
www.agnewcars.com/audi/
Sytner Cardiff (MINI)
Hadfield Road
Cardiff CF11 8AQ
Tel: 011 44 2920 558 970
Contact: Keith Farrell
www.sytner.co.uk/mini/cardiff
Reading Audi
Rose Kiln Lane
Reading, Berkshire RG2 0JZ
Tel: 011 44 118 9754900
Contact: Paul Walton
www.sytner.co.uk/audi/reading-audi
Sytner Chigwell (BMW MINI)
Langston Road
Loughton, Essex, IG10 3UE
BMW Tel: 011 44 208 418 7600
mini Tel: 011 44 208 418 7601
Contact: Adrian Hill
www.sytner.co.uk/bmw/chigwell
www.sytner.co.uk/mini/chigwell
Rolls Royce Motor Cars Manchester
Manchester Road
Knutsford, Cheshire WA16 0ST
Tel: 011 44 1565 700 000
www.sytner.co.uk/rolls-royce/manchester
Rolls Royce Motor Cars
Sunningdale
London Road, Sunningdale
Berkshire SL5 OEX
Tel: 011 44 1344 871 200
Contact: Howard Rose
www.sytner.co.uk/rolls-royce/sunningdale
Skipton Volkswagen
Skipton Road, Crosshills
Keighley BD20 7DS
Contact: Emma Spedding
Tel: 011 44 1535 614400
www.sytner.co.uk/volkswagen/skipton
Skoda North Wales
The Point
North Wales, LL31 9AY
Contact: Nathan Smith
Tel: 011 44 1492 550 742
www.sytner.co.uk/skoda/north-wales
Slough Audi
Dover Road, Slough
Berkshire SL1 4RF
Tel: 011 44 1753 696100
Contact: Alex Templer
www.sytner.co.uk/audi/slough-audi
Stafford Volkswagen
Common Road, Stafford, ST16 3DG
Contact: Robert Scaife
Tel: 011 44 1785 22 32 32
www.sytner.co.uk/volkswagen/stafford
Stanley Motor Works – Suzuki
19 Boucher Crescent
Belfast BT12 6HU
Tel: 011 44 2890 686000
Contact: Brian Gribben
www.agnewcars.com/suzuki/
Stanley Motor Works – Volvo
19 Boucher Crescent
Belfast BT12 6HU
Tel: 011 44 2890 686000
Contact: Brian Gribben
www.agnewcars.com/volvo/
Stoke Volkswagen
Stanley Matthews Way
Stoke-on-Trent, Staffordshire, ST4 4DD
Contact: Jonathan Wolstenholme
Tel: 011 44 1782 337 900
www.sytner.co.uk/volkswagen/stoke
Sytner Coventry (BMW MINI)
128 Holyhead Road
Coventry, West Midlands, CV5 8NA
Tel: 011 44 24 7660 0600
Contact: Sharon Rickers
www.sytner.co.uk/bmw/coventry
www.sytner.co.uk/mini/coventry
Sytner Harold Wood (BMW MINI)
A12 Colchester Road
Essex, Romford, RM3 0GX
BMW Tel: 011 44 1708 371 234
MINI Tel: 011 44 1708 332 900
Contact: Steven Richards
www.sytner.co.uk/bmw/harold-wood
www.sytner.co.uk/mini/harold-wood
Sytner Haverfordwest BMW MINI
Slebech, Haverfordwest,
Pembrokeshire SA62 4PD
Contact: David Whiting-Whipps
Tel: 011 44 1437 771 122
www.sytner.co.uk/bmw/haverfordwest
www.sytner.co.uk/mini/haverfordwest
Sytner High Wycombe
(BMW MINI)
575-647 London Road
High Wycombe, Bucks, HP11 1EZ
BMW Tel: 011 44 1494 455100
MINI Tel: 011 44 1494 455200
Contact: Richard Berry
www.sytner.co.uk/bmw/high-wycombe
www.sytner.co.uk/mini/high-wycombe
Sytner Leicester (BMW MINI)
Meridian East, Meridian Business Park
Leicester. LE19 1UY
BMW Tel: 011 44 116 282 7700
MINI Tel: 011 44 116 282 7717
Contact:Jon Fryer
www.sytner.co.uk/bmw/leicester
www.sytner.co.uk/mini/leicester
Sytner Maidenhead (BMW)
Bath Road, Taplow
Maidenhead, Berkshire SL6 OBW
Tel: 011 44 1628 680 300
Contact: Louise Hill
www.sytner.co.uk/bmw/maidenhead
Sytner Newport (BMW MINI)
Usk Way, The Old Town Dock
Newport, Gwent, South Wales NP20 2DS
Tel: 011 44 1633 241 500
Contact: Gary Fowler
www.sytner.co.uk/bmw/newport
www.sytner.co.uk/mini/newport
Sytner Nottingham (BMW MINI)
Lenton Lane, Nottingham, NG7 2AX
BMW Tel: 011 44 115 934 1414
MINI Tel: 011 44 115 934 1400
Contact: John Quigley
www.sytner.co.uk/bmw/nottingham
www.sytner.co.uk/mini/nottingham
West London Audi
958 Great West Road
Brentford, Greater London, TW8 9BQ
Tel: 011 44 208 3804000
Contact: Ray Campbell
www.sytner.co.uk/audi/west-london-audi
Sytner Oldbury (BMW MINI)
819 Wolverhampton Road
Oldbury, West Midlands B68 8DA
BMW Tel: 011 44 121 552 2825
MINI Tel: 011 44 121 552 6464
Contact: Chris Spires
www.sytner.co.uk/bmw/oldbury
www.sytner.co.uk/mini/oldbury
8/2016
Sytner Select Birmingham
(Pre-owned Vehicles)
Fort Dunlop, Wingfoot Way
Erdington, Birmingham B24 9HF
Tel: 011 44 121 448 7652
www.sytnerselect.co.uk
Sytner Select Oxford
(Pre-owned Vehicles)
146 Cumnor Hill
Oxford OX2 9PL
Tel: 011 44 1865 236241
www.sytner.select.co.uk
Sytner Sheffield (BMW)
Hollis Croft, Broad Lane, Sheffield, S1 3BU
Tel: 011 44 114 275 5077
Contact: Nigel Marsh
www.sytner.co.uk/bmw/sheffield
Sytner Sheffield (MINI)
301 Savile Street
Sheffield, S4 7UD
Tel: 011 44 114 252-5390
Contact: Nigel Marsh
www.sytner.co.uk/mini/sheffield
Sytner Slough (MINI)
478 Bath Road, Slough SL1 6BB
Tel: 011 44 1628 550 400
Contact: Louise Hill
www.sytner.co.uk/mini/slough
Sytner Solihull (BMW MINI)
120 Highlands Road, Shirley
Solihull, B90 4GT
BMW Tel: 011 44 121 733 3444
MINI Tel: 011 44 121 733 5222
Contact: Andrew Clements
www.sytner.co.uk/bmw/solihull
www.sytner.co.uk/mini/solihull
Sytner Sunningdale (BMW & MINI)
London Road, Sunningdale
Berkshire SL5 OEX
Tel: 011 44 1344 630400
Contact: Rob Sims
www.sytner.co.uk/bmw/sunningdale
www.sytner.co.uk/mini/sunningdale
Sytner Tamworth BMW
Winchester Road
Tamworth, West Midlands B78 3HG
Tel: 011 44 1827 309 000
Contact: Richard Hickling
www.sytner.co.uk/bmw/tamworth
Sytner Tamworth MINI
Kinson Drive
Tamworth
West Midlands B78 3JF
Tel: 011 44 1827 309 001
Contact: Matt Hancox
www.sytner.co.uk/mini/tamworth
Tollbar Volvo Warwick
Heathcote Lane, Warwick CV34 6SP
Tel: 011 44 1926 477333
Contact: Tony Wilson
www.sytner.co.uk/volvo/warwick
Victoria Audi (Service)
27 Eccleston Place
London, SW1W 9NF
Tel: 011 44 203441 0890
Contact: Michael Akuamoah
www.sytner.co.uk/audi/victoria-audi
Wakefield Audi
Calder Park, Peel Avenue
Wakefield WF2 7UA
Tel: 011 44 1924 241400
Contact: Jack Bryson
www.sytner.co.uk/audi/wakefield-audi
Warrington Volkswagen
Milner Street, Warrington Cheshire, WA5 1AD
Contact: Boyd Denell
Tel: 011 44 1925 655 399
www.sytner.co.uk/volkswagen/warrington

PowerTrain

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