October 2008 - Trade Show Executive
Transcription
October 2008 - Trade Show Executive
® October 2008 News, Views and Tools for Trade Show and Event Executives Chuck Yuska Packaging Bold New Ideas SPECIAL REPORT 12-Page Report Recaps the Most Memorable Moments at the Gold 100 Awards Gala & Summit PARDON OUR DUST Here’s the Dirt on New Builds & Expansions TECH TREK How to Read Exhibitors’ ‘Digital Body Language’ www.TradeShowExecutive.com Not business as usual. Tradeshowoff The tradeshow might be hectic, but they’re not looking for you. Why would they? You’ve got every b booth right where it belongs. Call the Las V Vegas C Convention and Authority at 888-443-6090 or visit L i d Visitors Vi i LVCVA.com and be the behind-the-scenes hero of your next tradeshow. Tough times... Markets are spiraling out of control. Trying to control costs by cutting insurance could spell disaster. Now, more than ever, it’s mandatory to protect your assets. In tough times, we can help. ® ShowDown Event Cancellation Insurance covers show cancellations, postponements and interruptions. It insures profits, returns exhibitors’ and attendees’ fees, and helps pay for incurred expenses such as marketing, venue rental and security. ShowDown® Event Liability insurance protects exhibitors and event organizers. Terms: flexible Costs: competitive Service: 24/7 ® ShowDown More coverage, less inconvenience. JOHN BUTTINE Inc. EXHIBITION INSURANCE Continuing a tradition of service since 1946 33 East 33rd Street, 5th floor New York, N.Y. 10016 (212) 697-1010 (800) 964-4454 Fax (212) 986-2822 [email protected] buttine.com TM Octo be r 2 0 0 8 V O L U M E 9 N U M BER 1 0 Cove r Story 36 Power Lunch LIVE with Chuck Yuska It took vision, teamwork and breaking from tradition to achieve the kind of success that Chuck Yuska has achieved in his 18 years as president of PMMI - The Packaging Machinery Manufacturers Institute. TSE columnist Bob Dallmeyer interviewed him live at the Gold 100 Summit to find out how he did it. 22 Missed the Gold Gala? 36 This 12-page report recaps the most memorable moments and key takeaways from Trade Show Executive’s Gold 100 Awards Gala & Summit S p e cial R e p o r t 40 Pardon Our Dust Get the latest scoop on renovations, expansions and new facilities Trade Show Executive’s 6th Semi-Annual Pardon Our Dust Report, complete with a construction calendar and key metrics. 22 40 Trade Show Executive, The Gold Standard Winner of: 2005 •GRAND AWARD, Best Writing •Best How-To Writing •Best Interviews & Personal Profiles •Most Improved Magazines & Journals •GRAND AWARD, Best Writing •Best Overall Issue •Best How-To Writing •Best Design •Best Cover •Best News Writing •Best Feature Writing •Best How-To Writing •Best Redesign •Most Improved Magazine •GRAND AWARD, Best Design & Illustration •Best Column •Best Feature Series Writing •Best How-To Writing •Best Cover © 2008 Trade Show Executive, Inc. All rights reserved. Contents may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the written permission of the publisher. 4 October 2008 Trade Show Executive www.TradeShowExecutive.com Photo: Laurel Hungerford Photography I N S TA N T RE P L AY C ontents Oc tober TM Member of: 2 0 08 6 News • U.S. Travel Promotion Act Passes House, Moves to Senate • DOC to Evaluate Shows for International Buyer Program • UFI’s Cliff Wallace Addresses Likelihood of U.S. Chapter • ESCA Launches Nationwide ID Card for Trade Show Workers • Penton Media Appoints Sharon Rowlands as its New CEO • Priest-Heck Promoted to CEO of Umbrella Company for Champion, Fern and Immersa • San Diego Convention Center Eyes Expansion • Trade Show Executive 35 to Organize Events for Italy-America Chamber of Commerce • News Flashes from ASAE, BPA, Chicago and more…… 59 16Trending & Spending Brace Your Business for a Recession 34Tech Trek Why You Need to Read the Digital Body Language of Prospective Exhibitors TSE’s 2008 EDITORIAL advisory board • Jack Chalden, Principal, BD Metrics • Cris Levy, Managing Partner, Encore Media Partners • Sam Lippman, Producer, ECEF and Large Show Roundtable • Lori Marker, Director of Meeting Management, National Athletic Trainers’ Association • Phil McKay, President and CEO, PPM Media EDITORIAL & PUBLISHING HEADQUARTERS: Trade Show Executive magazine, 2121 Palomar Airport Rd., Suite 220, Carlsbad, CA 92011. Tel.: (760) 929-9666. Fax: (877) 483-8912. EDITORIAL & RESEARCH Vice president/Publisher & Editor: Darlene Gudea (760) 929-9666 [email protected] Editor-at-large: Carol Andrews (562) 505-7903 [email protected] Senior Editor: Hil Anderson (760) 929-9615 [email protected] Marketing Senior Editor, News & Directories: Renee Di Iulio (310) 939-0197 [email protected] Five Quick Tips for Becoming a Media Star News Editor: Sandi Cain (949) 497-2680 [email protected] ZOOM senior Economist: Frank Chow (760) 929-9666 [email protected] Trade Show Executive’s Trade Show Locator 64 Industry Events Assistant Editor: Nicole Burnes (760) 929-9604 [email protected] Managing Editor, ZOOM, The Trade Show Locator™: Vince Battaglia(702) 839-8181 [email protected] Columnists: Bob Dallmeyer (323) 934-8300 [email protected] Raúl de la Cerda, Editor in Chief, másexpos magazine, [email protected] 66 Index to Advertisers SALES & MARKETING 65 People on the Move • Colette O’Donnell, Group Controller, Advanstar, Inc. • Henry M. Schaffer, Esq., Jenner & Block • Frank Stasiowski, President, PSMJ Resources, Inc. and Metalcon International • Luther Villagomez, General Manager, George R. Brown Convention Center • Mark Zimmerman, General Manager, Georgia World Congress Center Change of Address and New Subscriptions: Edwin Blanco, Circulation Manager, Trade Show Executive magazine, P.O. Box 16435, North Hollywood, CA 91615. • Phone: (818) 286-3152 • Toll-Free Fax: (877) 483-8912. E-mail: [email protected]. Subscriptions are free to qualified show management executives who fit the criteria and sign a qualification card annually. All others may purchase an annual subscription for $99. ($129 in Canada and Mexico; $149 overseas.) Single copies: $14.95 per issue; TSE’s directory of the World’s Top Convention Centers is $99.00; TSE’s directory of the Gold 100 trade shows is $159.00. www.TradeShowExecutive.com Trade Show Executive Vice President/associate Publisher: Irene Sperling (818) 990-1080 [email protected] Advertising manager: Linda Braue (310) 792-6081 [email protected] Advertising manager, Latin America: Rafael Hernández +52 (55) 2455-3545 Ext. 117 [email protected] Director of events: Diane Bjorklund (630) 312-8915 [email protected] Art Director & Production Manager: Tony MacAllister (760) 929-9564 [email protected] technology & design manager: Ricky Bello (312) 617-8675 [email protected] BOARD OF DIRECTORS: Rick Simon, Chairman of the Board Mark Feldman, President Joan Feldman, Vice President Darlene Gudea, Vice President October 2008 5 Andy Roddick International Tennis Champion 6 October 2008 Trade Show Executive www.TradeShowExecutive.com Professionals deliver on a promise. It takes supreme concentration and finely honed skills to perform at the highest level. At Champion, we know what it takes. It’s more than a show. It’s a performance. championexpo.com www.TradeShowExecutive.com Trade Show Executive October 2008 7 News U.S. Travel Promotion Act Passes House, Moves to Senate By Hil Anderson, senior editor Washington, DC – The Travel Promotion Act of 2008 was passed by the U.S. House of Representatives and sent on to the Senate in the middle of the frenzy on Capitol Hill over the Wall Street “bailout.” The measure, which was passed on a voice vote September 25, was strongly backed by the International Association of Exhibitions and Events (IAEE) and the Travel Industry Association (TIA) as an important means of making it easier for overseas exhibitors and attendees to navigate the U.S. visa process and security procedures. The bill’s main feature is a promotional campaign to attract visitors to the U.S. It also includes an educational program for visa applicants, including trade show attendees and exhibitors, to help guide them through the process with as little aggravation as possible. “It is critical to our economy and the future of the events and exhibitions industry that millions of additional international visitors be welcomed to the U.S. to continue to conduct business,” the IAEE said recently in calling on members to urge their congressional representatives to pass the measure as quickly as possible. Time may be a factor in getting the bill through the Senate, which will adjourn sometime in early January 2009. The measure had been on the back burner since 2007 awaiting the House vote. There was no immediate indication on when the bill would be voted on by the Senate. Reach Steven Hacker, president of IAEE, at (972) 458Steven Hacker 8002 or shacker@iaee. com DOC Evaluating Shows for International Buyer Program By Hil Anderson, senior editor Washington, DC – The U.S. Department of Commerce (DOC) is accepting applications this Fall for trade shows to be included in the International Buyer Program (IBP) for 2010. Approximately 40 events will be selected for the IBP list and will receive the department’s assistance in recruiting international attendees. The assistance provided to show organizers includes worldwide promotion of selected shows to potential international buyers, endusers, representatives and distributors. Promotion is conducted by officials in the DOC’s Commercial Service offices in more than 70 countries representing the United States’ major trading partners, and also in U.S. embassies in countries where the Commercial Service does not maintain offices. The goal of the IBP is to drum up business for small and medium-sized U.S. exporters by getting international buyers to the trade shows held in the United States where such companies exhibit. The industry sectors vary 8 October 2008 widely. Shows on the 2009 IBP list include PACK EXPO, Satellite 2009, World of Concrete 2009 and the International Home + Housewares Show. Along with its marketing assistance, the IBP operates one or more International Business Center at each show where foreign visitors are welcomed and given an overview of the event. Meetings with exhibitors can also be arranged. One requirement for the IBP program is that the applicant show have significant “stature” within its specific sector. The IBP defines the appropriate stature as being “clearly recognized by the industry it covers as a leading event for the promotion of that industry’s products and services both domestically and internationally, and as a showplace for the latest technology or services in that industry.” The applicant show must also demonstrate that it can host large numbers of attendees who do not speak English and that the exhibitors themselves have a keen interest in Trade Show Executive meeting with international buyers. Other caveats include no firstyear shows or non-specific horizontal events. Organizers must also have procedures in place for the protection of intellectual property rights and be willing to offer incentives to foreign delegations, which the IBP suggests include reduced admission fees and special events. The application process requires participation fees based on the length of the show. Events of five days or less require an $8,000 fee. Shows that run longer than five days or require more than one International Business Center pay a $14,000 participation fee. Shows that exceed 10 days in duration or require more than two International Business Centers must pay a negotiated fee of $19,500 or more. Applications are due November 8. More information on the application process and requirements for the IBP list can be obtained from Blanche Ziv, the manager of the IBP. Reach Blanche Ziv at (202) 4824207 or [email protected] www.TradeShowExecutive.com UFI’s Wallace Sees Growing Likelihood of the Association’s Expansion to U.S. By Hil Anderson, senior editor Paris – The growing international nature of the exhibition industry makes it likely that UFI, the Global Association of the Exhibition Industry, will eventually establish an official presence in the U.S. with the formation of a chapter. Cliff Wallace, president of UFI, said the number of American organizers looking to expand their operations overseas was on the rise and they would likely be looking to the Paris-based organization as a source of industry data and contacts. Wallace is UFI’s first U.S. president in its 107-year existence. “There is probably not enough demand today to justify a U.S. chapter,” Wallace told Trade Show Executive. “But the interest in the potential of globalization from organizers in the Americas is increasing, albeit slowly.” Wallace emphasized that the concept of an American chapter was part of a ‘think-tank’ exercise, not a meeting to discuss implementation now. Other ideas that arose included establishing subchapters to address unique challenges in the BRIC countries, Central Europe, Africa, etc. UFI has more than 530 member companies, including 283 show organizers in 85 nations. U.S. members include Reed Exhibitions, E.J. Krause & Associates; Diversified Communications; Creative Expos and Conferences; the Society of Independent Show Organizers (SISO); the International Association of Exhibitions and Events (IAEE); and others. “The membership in the Americas is increasing. I believe the demand and level of potential membership will increase within the next several years,” Wallace said. “This may justify Cliff Wallace stronger alliances and affiliations and/or a formal chapter in the Americas, probably located in North America.” Wallace said that UFI’s membership of CEOs and other top-level executives was more closely matched to SISO, but he insisted that UFI would not be looking to poach members from either SISO or IAEE if the association does establish Continued on page 10 Seattle’s eye-opening blend of city and nature inspires new ideas and gives any event a flavor all its own. Schedule your event in Seattle and see for yourself. There’s always something amazing brewing. www.TradeShowExecutive.com Trade Show Executive October 2008 9 News Continued from page 9 a U.S. chapter. “No single exhibition association is able to promote the industry and provide all the networking, research and educational opportunities necessary to merit an exclusive,” he said. IAEE: Not Everyone is Global In an interview during TSE’s Gold 100 Summit, IAEE Chairman Randy Bauler and Chair-Elect Margaret Pederson told TSE that the IAEE is open to working with UFI and already has ties to UFI and other industry associations. “We have reciprocity agreements with 15 to 20 international exhibition organizations in other countries,” Bauler said. “And the two organizations (IAEE and UFI) have agreed to share information and work together whenever possible.” In addition, Bauler said IAEE’s CEM Learning Program (Certified in Exhibition Management) has drawn heavy participation from exhibition professionals in Asia and Mexico. “UFI is a great organization,” Bauler said. “We work with them as often as possible and would like to work with them more. We need to meet with them and see where we have additional common interests.” The strong membership base, headquarters location and board makeup of each organization currently places IAEE as the champion of the U.S. industry while UFI is more closely associated with Europe and Asia. Those geographical differences mean that the interests of the respective memberships are not entirely mutual. “A regional show organizer is not likely to be focusing on international issues,” Pederson said. “IAEE works to meet the needs of different types of organizers, not just the big international ones.” Bauler added, “The two organizations can work out the common challenges as well as find the resources and a common voice. We also have to ask, ‘Is the power of two or three organizations working together more effective than one group working independently?’” Covering All Bases Wallace noted that there would likely be advantages for major organizers to Penton Media Names Sharon Rowlands CEO next few years are going to be very By Hil Anderson, senior editor New York, NY – Penton Media, Inc. named Sharon Rowlands, former president and CEO of Thomson Financial, as its new CEO. Rowlands will replace John French, who announced in July he would step down when a new CEO was hired. She will also take a seat on the Penton Board of Directors, said Tyler Zachem, cochairman of Penton Media, Inc. Penton is the largest independent B-to-B media company in the United States. It has a portfolio of 150 trade shows and conferences plus 113 trade magazines and a large number of websites and other digital products. Rowlands told Trade Show Executive that she was looking forward to leveraging Penton’s assets into further growth in the business information industry. “Business-to-business is a very exciting area and I think the interesting.” The first order of business will be examining the needs of the customers in Penton’s 30 vertical markets and seeing how the company’s assets match up with them. “We can then mix and match the right set of solutions for the customers,” Rowland said, adding that there could be “gaps” that might be filled through acquisitions, although it was too early to tell. Nevertheless, Rowlands said she was someone who was convinced of the value of face-to-face contact with customers and expected it to grow in importance. “Penton’s customers want to know who their customers and target audiences are,” she said. “So, if you can create an opportunity for them to interact in a ‘live’ environment where the right communities are together, then it can be incredibly valuable.” belong to multiple industry associations. “The business is still very culturally, politically and otherwise different in the various nations and regions around the world,” he said. “I hope our industry associations throughout the world will work closely in meaningful alliances with one another.” Wallace is the managing director of the Hong Kong Convention and Exhibition Centre and Chairman of Hong Kong – Shanghai Venue Management (Zhengzhou) Ltd. managing the Zhengzhou International Convention and Exhibition Centre in Henan Province, China. His term as UFI president ends on November 1 after the UFI Annual Conference in Istanbul, Turkey. However, he will continue to have strong influence as UFI’s executive vice president and membership chairman. Reach Cliff Wallace at +852 2582 7800 or [email protected]; Margaret Pederson at (203) 253-5209 or [email protected]; Randy Bauler at (800) 394-5995, x366 or randy. [email protected] The British-born Rowlands was president and CEO of Thomson Financial from 2005 until earlier this year and had been in the company’s senior executive ranks since 1996. Penton said she Sharon Rowlands guided Thomson’s transformation into a global financial information and technology leader. Rowlands said Penton was not entirely unfamiliar country to her. “At Thomson Financial, I was in this huge vertical called ‘business services,’” she said. “And a big part of Thomson’s strategy was, ‘How can we create the best venue for the buy side and the sell side to connect?’” Reach Sharon Rowlands at (212) 204-4200 or sharon.rowlands@ penton.com Continued on page 12 10 October 2008 Trade Show Executive www.TradeShowExecutive.com Think Special Event Facilities Are All Alike? Prepare To Expand Your View... Every aspect of the Sevierville Events Center was designed with you, the event planner, in mind. Nestled at the base of the Great Smoky Mountains, the event center sets the standard for the specialized needs of competitions, trade and retail shows, and other group events. A 108,000 squarefoot exhibit hall, and a 19,000 square-foot ballroom/exhibit annex, plus pre-function space and outdoor exhibit area, will accommodate events of all sizes with ease. For information, please call 865 - 868 -1553 or visit www.SeviervilleCVB.comTradeorShowwww.SeviervilleEventsCenter.com www.TradeShowExecutive.com Executive October 2008 11 News Continued from page 10 ESCA Develops National ID Card for Show Workers By Hil Anderson, senior editor Carrollton, TX – A standardized photo identification card that would be issued to workers on trade show floors nationwide and be linked to a nationwide labor database is being launched by the Exhibition Services & Contractors Association (ESCA) as a means of streamlining access to venues. The program was announced at the International Convention Centers Conference (ICCC) in Portland September 25-27. The badge will include a magnetic strip, barcode and passive RFID chip that records the bearer’s name, home city and state, trade or union affiliation, and an expiration date. The data will also be stored in a nationwide database maintained by ESCA that will ensure that the holder of the badge is indeed a genuine worker in the exhibition industry. The web-based system will allow individual contractors to add and delete names as needed and can list part-time and temporary workers as well as full-time employees. “It is not a security badge,” Larry Arnaudet, executive director of ESCA, told Trade Show Executive. “But it is an identification that verifies who you are and that you are a worker in the exposition industry.” Attractive Options If endorsed or accepted by facilities, the ESCA badge will eliminate the need for traveling exhibition workers to carry ID badges from the different convention centers they visit over the course of the year. Workers from out of town will present their ESCA badge at the entrance and then receive a wristband or whatever other identification is required for the particular show. An optional timekeeping function will enable contractors to use a handheld scanner to check workers in and get them on to the floor faster rather than having them wait in line to manually sign in. “It will considerably increase efficiency and costsavings for the contractor,” Arnaudet said. ESCA is currently reviewing proposals and will select partner(s) for the deployment of the system by the end of October and sign a contract with a provider this Fall. The system will be launched in December and January in Atlanta, Houston and Dallas. ESCA aims to issue more than 3,000 badges before the end of the year and is seeking input on the system requirements from the ICCC and the International Association of Assembly Managers Larry Arnaudet (IAAM). The cost of the badges would be paid by the contractors rather than the venues, and the badges would be the property of ESCA. Better Us Than Them By taking the initiative on the badge project, ESCA keeps contractors on the cutting edge of the nationwide identification concept. Arnaudet pointed out that it makes sense for ESCA to manage the program because its members employ the lion’s share of the workers on the show floor. It also reduces chances that a wide variety of identification mandates will result from different approaches by different cities. Reach Larry Arnaudet at (469) 574-0690 or [email protected] Bob Priest-Heck Moves Up, Champion’s Mark Epstein Steps Down By Hil Anderson, senior editor Middleboro, MA –- Bob Priest-Heck, currently president and CEO of Immersa Marketing, has been promoted to CEO of WCP Expo, the umbrella company for Champion Exposition Services, the George Fern Company and Immersa. Mark Epstein, co-founder of Champion Exposition Services, will step down as CEO of the company and move into a senior advisory role with parent company WCP Exposition Services Holding Company, LLC (WCP Expo). The personnel transition is expected to be carried out during the Fourth Quarter. Priest-Heck told Trade Show Executive that all three entities will remain headquartered in their current locations: Champion in suburban Boston; the George Fern Company in Cincinnati; and 12 October 2008 Immersa in San Francisco. The three companies will continue to function as independent units, although they will also be part of a team approach at WCP Expo. For Epstein, the move marked the end of a long tenure at the helm of the trade show services company he co-founded with Mark Palm in 1986. “I have enjoyed each and every moment I’ve spent building and managing Champion over the past 22 years,” Epstein said. “I look Bob Priest-Heck Trade Show Executive Mark Epstein forward to continuing my involvement with the company in my new role.” Epstein called Priest-Heck “uniquely qualified” to run WCP Expo. Priest-Heck has two decades of experience on both the show management and exhibitor side and has worked closely with service contractors. This not only gives him a unique vantage point in directing the growth of WCP but also in understanding the issues facing today’s marketers. PriestHeck is the former president and CEO of MediaLive International Inc., which owned the COMDEX, Interop and Web 2.0 brands. He has been a show manager for nearly two decades. Champion was recapitalized in 2005 by Wachovia Capital Partners at the same time Wachovia acquired Fern. Champion currently has nearly 600 employees in www.TradeShowExecutive.com offices in 25 cities. The George Fern Company was founded in 1909 as a window-trimming business. The company rapidly expanded in services and scale and now is one of the top general service contractors in the U.S. and Canada, serving more than 750 expositions and hundreds of events. Not to be Confused with Wachovia Bank Priest-Heck told Trade Show Executive that WCP Expo is a separate legal entity under the private equity arm of Wachovia and thus is not controlled by the bank or tied to its current financial woes. “We are a self-sustaining business with good cash flow,” he said. Reach Bob Priest-Heck at (415) 6552200 or [email protected]; Mark Epstein at (508) 946-8500; Mark. [email protected] San Diego Proposes Convention Center Expansion By Hil Anderson, senior editor San Diego, CA – The San Diego Convention Center moved ahead with plans that could lead to an expansion of the waterfront facility. The San Diego Convention Center Corporation (SDCCC) board of directors voted September 26 to acquire a lease option on 8.5 acres of land owned by the Port of San Diego adjacent to the convention center that would be used for a new convention hotel as well. Mayor Jerry Sanders said the expansion was necessary to keep San Diego competitive in the convention and trade show market and enable it to keep events such as the annual International Comic-Con that he said had outgrown the current center. The board’s action gave the green light to a year-long planning process that will determine the cost and how much new space would be added. The SDCCC said in a statement that while no determinations had been made, the acquisition of the site “could add up to half a million square feet of exhibit space by 2014.” The convention center currently offers 615,701 square feet of prime exhibit space and 72 breakout rooms totaling 204,114 square feet. Paying for the site and the construction project remain a major hurdle to an actual expansion taking place. With credit markets in turmoil, obtaining favorable financing is an open question. The land, in fact, became available only after the current tenants were unable to secure financing for a new hotel. Continued on page 14 unconventionally easy. Only 26 miles from Chicago and 12 miles from O’Hare Airport, the Renaissance Schaumburg Hotel & Convention Center is at the center of it all. Featuring the latest technology in a sleek, fully integrated space, our 100,000 square-foot convention center makes organizing trade shows hassle-free. Plus, with an additional 48,000 square feet of attached meeting space and 500 luxurious guest rooms, there’s plenty more opportunity to make a big impression. To book your trade show or for more information, call 847-303-4115 or visit schaumburgconventioncenter.com. RHCS-021_TradeshowExec_FINAL.indd 1 www.TradeShowExecutive.com 8/28/08 5:15:24 PM Trade Show Executive October 2008 13 Continued from page 13 At the same time, the city’s own finances have been in turmoil in recent years and the public would have to be convinced of the desirability of both shouldering new debt and developing one of the few open parcels of land on San Diego Bay. The city and the Port of San Diego share the cost of the 2001 expansion of the center through lease revenue bonds that are being paid off. Reach Carol Wallace, president and CEO of the San Diego Convention Center, at (619) 525-5000 or carol.wallace@ visitsandiego.com TSE to Organize Events for ItalyAmerica Chamber of Commerce By Hil Anderson, senior editor Beverly Hills, CA – The Italy-American Chamber of Commerce West has selected Trade Show Executive to organize a pair of luncheons in November to introduce show managers to Italy’s Lombardy region. The events are scheduled for November 3 at the Beverly Hilton Hotel in Beverly Hills, CA and November 6 at the Venetian Resort Hotel and Casino in Las Vegas. The luncheons will familiarize organizers with the region, the market, the business culture and business opportunities in the Lombardy region of Italy which includes the city of Milan. Opportunities range from developing American pavilions in existing shows in the region to launching full-scale brand extensions of their own shows. The Lombardy region offers two major exhibition centers. The Fiera Milano is a new, large-scale exhibition center which opened in 2005 and replaced the old fairgrounds. It offers 345,000 square metres of indoor exhibit space (about 3.7 million square feet). Fiera Milano City, located in the heart of the city, features six modern pavilions offering 40,000 square metres of exhibition space (about 430,000 square feet). Ten key executives from the chamber and Lombardy region will be on hand to provide details about the infrastructure and answer any questions organizers have. The luncheons are free to show and event organizers as well as to industry vendors interested in expanding to that region or serving their clients there. For more information, reach Diane Bjorklund, TSE director of events, at (630) 312-8915 or dbjorklund@tradeshowexecutive. com Flashes from the Field ....... CeBIT signed up California as its first U.S. state partner. Governor Arnold Schwarzenegger said partner status in the IT show is usually reserved for entire nations. Schwarzenegger publicly urged California high-tech companies to exhibit at the world’s largest IT show, which will be held in Hanover, Germany March 3-8, 2009. Reach Robert Glazier, external communications director, California Department of Business, Transportation & Housing, at (916) 323-5400 or [email protected]. . . . . . . . . . . . . . Homebuyer Events, Ltd. and its parent company, Expomedia Group Plc, will join forces with PFI Events, Ltd. to launch a Spring real estate show in Russia. The unnamed event will be aimed at the B-to-B and consumer markets and will debut May 28-31, 2009 at Expocentre in Moscow. The event is aimed at Russia’s growing middle class, which the organizers say will grow to about 75 million people by 2020. Reach Nick Clark, managing director of Homebuyer Events, at +44 (0) 20 8877 3636 or nick.clark@homebuyer. co.uk. . . . . . . . . . . . . . Sands Casino Resort Bethlehem began booking meetings in the new hotel and convention facility that is being built on the landmark Bethlehem Steel mill site on the banks of the Lehigh River. The Sands development in Bethlehem, PA opens in Fall 2009 and will offer 300 hotel rooms, a casino and 46,000 square feet of versatile meeting and convention space. The facility’s first meeting will be the Pennsylvania League of Cities and Municipalities Annual Convention June 22-24, 2010. Reach Robert DeSalvio, president of Sands Bethlehem, at (484) 777-7777 or [email protected]. . . . . . . . . . . . . . The Santa Fe Convention Center opened for business in late September with a full Fall calendar of bookings. The facility has 40,000 square feet of event space, 11 breakout rooms and an 18,000 square-foot ballroom. It is LEED certified and has the adobe architecture and design that the New Mexico resort city is noted for. Reach Executive Director Keith Toler at (505) 955-6200 or kwtoler@santafenm. gov. . . . . . . . . . . . . . ASAE & The Center for Association Leadership will co-sponsor a business education tour to Singapore, Dubai and Abu Dhabi next Spring. The April 19-30 study mission will familiarize U.S. organizations with customs, business practices and politics in each city, with separate tracks for healthcare associations and non-healthcare organizations. The association management company MCI is partnering with ASAE. Reach Anne Blouin, ASAE chief learning officer, at (202) 329-9546 or [email protected]. . . . . . . . . . . . . . McCormick Place in Chicago has permanently installed 80 video cameras to be used by ethnoMETRICS to monitor and analyze the goings on in the exhibit halls. The images will be analyzed by ethnoMETRICS, a leading 14 October 2008 Trade Show Executive www.TradeShowExecutive.com consulting firm acquired by GES in 2007 that measures and evaluates the performance of face-to-face marketing environments. The results will be used to assess traffic flow and the performance of exhibitor sales staff in order to assist show managers in improving the all-important ROI for their customers. Reach ethnoMETRICS President Dave Fellers at (877) 778-2220 or [email protected].. . . . . . . . . . . . . .BPA Worldwide and Nielsen Online began Beta testing a system on September 8 that will provide media companies with audited reports on their websites in nearly real time. The service will be bundled together with the print and event auditing services offered by BPA to give trade show organizers a complete picture of the popularity of their event websites and the potential return on investment (ROI) for their advertisers and exhibitors. Reach Glenn Hansen at (203) 4472800 or [email protected]. . . . . . . . . . . . . .Gaylord Buys Site for Phoenix-Area Resort Phoenix, AZ – Gaylord Entertainment staked its claim to www.TradeShowExecutive.com the Phoenix trade show market with purchase of a site in the suburb of Mesa as the location for its next hotel-convention center complex. No specific details of the proposed convention center were revealed, although Gaylord said September 4 that the project would include a golf course as well as office and residential space. The scope of the plans depends on the negotiation of incentives. Reach George Hutcheson, Gaylord executive director of national accounts, at (866) 972-6779 or [email protected]. . . . . . . . . . . . . .Freeman’s Exhibit Transportation Service has been certified as a member of the Environmental Protection Agency SmartWay Transport® Partner program. The EPA program recognizes partners for setting and achieving greenhouse gas reduction goals in freight transport. Freeman ships roughly 88% of its clients’ exhibit transportation cargoes using trucking companies that are also part of the SmartWay program, said Jim Reid, VP of exhibit transportation for Freeman. Reach Jim Reid at (800) 995-3579 or james.reid@ freemanco.com. . . . . . . Trade Show Executive October 2008 15 Trending & Spending Sponsored by Brace Your Business for a Recession Darlene Gudea, VP/publisher & editor Frank Chow, senior economist Trade Show Executive’s Trending & Spending Forecast Fig. I: TSE Forecast of Net Square Feet of Exhibit Space 1.8% November 2.0% 4th Quarter 2.2% 2008 Fig. II: TSE Forecast of Number of Exhibiting Organizations 0.5% November 1.1% 4th Quarter 1.9% 2008 Fig. IlI: TSE Forecast of Professional Attendance 3.1% November 1.8% 4th Quarter 0.1% 2008 Fig. lV: TSE Annual Forecast of Revenue 3.9% Year Ending December 2008 By Darlene Gudea, VP/publisher & editor Carlsbad, CA – “At Trade Show Executive’s Gold 100 Summit on September 18th, I predicted the U.S. economy would be in an official recession by the Fourth Quarter of this year,” said Frank Chow, senior economist for Trade Show Executive magazine. “This was the first time I have ever thought a recession was imminent since joining Trade Show Executive in 2002. Recent events have all but assured this negative outlook.” Chow cited the collapse of Lehman Brothers and insurance giant, American International Group (AIG), along with the fire sales of Merrill Lynch and UK bank HBOS, which have removed much needed liquidity from the market. Washington Mutual, the nation’s largest thrift, is shopping for an acquirer. Its failure could sap the already depleted Federal Deposit Insurance Corp. (FDIC), Chow pointed out. “There was $200 billion of capital destruction in the past two weeks that would have gone to lending activity,” said Brian Bethune, economist at Global Insight. “Without capital or credit, economic activity is sure to slow even more dramatically very soon,” Chow said. A July survey by the National Small Business Association reports that almost 50% of U.S. small businesses have been detrimentally impacted by the credit crunch. “Expect this situation to get worse as we move into the Fourth Quarter,” Chow said. Mortgage Lending Bubble Must Deflate The Federal government has been bold in its intervention efforts, but Chow believes bailouts of private companies will only forestall the inevitable: excesses from the mortgage lending bubble must be wrung from the financial system before markets can rebuild. “The dirty secret behind this crisis is that no one knows for sure the magnitude of the investment losses,” Chow said. “Early projections of $1 trillion appear severely underestimated. The latest guess by some economists is $2 trillion, but that may be low as well.” Chow noted that losses can continue to pile up if the economy goes into a recession causing more homeowners and small businesses to default on their loans. The bailouts just shift the risk of these uncertain losses from investors to the U.S. taxpayers by increasing the Federal deficit. Fixing the Root Problem To restore confidence to the markets, Chow said the government must develop long-term solutions that focus on the root problems: continuing foreclosures and declining liquidity. “Instead of more bailouts, use the money to develop programs that would encourage lenders to restructure loans with delinquent borrowers and provide significant incentives for lending,” he said. As an example, he cited the Federal Office of Thrift Supervision, which has suggested creditors write down homeowners’ debts and reduce monthly mortgage payments. In return, creditors would receive “negative equity certificates” that would give them a share of any gains made on a subsequent sale. Chow is a proponent of creative solutions such as this one which retains the elements of capitalism and are superior to the easy fix bailout proposals that are unlikely to encourage lending. Danger in Undermining Capitalism Treasury Secretary Paulson is proposing the creation of a type of Resolution Trust Corp. and funding it with $700 billion to buy up bad mortgages. “It’s a scary idea that the government may partially take over the mortgage industry, even temporarily, when the government for decades has Continued on page 18 16 October 2008 Trade Show Executive www.TradeShowExecutive.com JEGI is pleased to announce another signature M&A Transaction for the Event Industry a division of DMGT plc has sold its North American Consumer Home Shows “Once again, JEGI’s team of bankers delivered outstanding results for dmg, providing sound advice and counsel on this transaction. The team was tenacious, efficient, and added value through each step of the process. We fully appreciate JEGI’s commitment to excellence, while working on our behalf.” to a portfolio company of Mark Alcock Deputy CEO dmg world media for $53,000,000 July 2008 Other 2008 JEGI Event Transactions Financial Media Holdings Group has sold Vision Events a membership association providing certification, training and events to IT professionals a leading online B2B media company providing e-newsletters, web sites, webinars, and live events to has been sold to has been sold February 2008 January 2008 has sold a leading provider of corporate governance, risk and compliance news, analysis, databases and events for financial and legal executives at public companies a leading provider of specialized marketing events for the IT sector July 2008 has been sold to to to a leading provider of experiential and event marketing services January 2008 January 2008 JEGI’s client is mentioned first in each transaction above. www.jegi.com www.TradeShowExecutive.comThe (212) 754-0710 Trade Show ExecutiveGroup, Jordan, Edmiston Inc. October 2008 17 Sponsored by JEGI Trending & Spending Continued from page 16 Trending & Spending Forecast Fig. V: Sector Performance Best Performing Sectors • Automotive • Manufacturing • Business Services • Medical • Communications • Hospitality • Entertainment • Technology • Government • Transportation Mixed Performance • Construction • Sporting Goods worst Performing Sectors • Apparel • Retailing • Food Fig. VI: 10 Economic Indicators Consumer Confidence: Consumer Confidence posted another slight gain to reach 59.8 in September. GDP Growth: The economy increased at an annual rate of 2.8% in the Second Quarter of 2008, faster than the 0.9% growth in Q1. Housing Starts: Construction of single-family homes declined 12%, a low not seen since 1982. Industrial Production: Industrial production plunged 2.8% in September, the most since late 1974, as a result of Hurricanes Gustav and Ike, and a strike in the commercial aircraft industry. Inflation: The Consumer Price Index was unchanged in September, after falling in August for the first time in almost two years. The year-over-year rate of inflation is now at 4.9%. Interest Rate: In an unprecedented move, the world’s major central banks lowered their benchmark interest rates by a half percentage point on October 8 in a coordinated effort to ward off a global recession. The Fed’s benchmark short-term rate now stands at 1.5 %. Job Growth: Non-farm payroll employment declined by 159,000 in September in the construction, manufacturing and retail trade sectors while mining and health care continued to add jobs. Leading Indicators: The leading index fell by 0.5%, the third decline in the past four months, impacted by declines in building permits and rising unemployment claims. Manufacturing: There was a faster decline in manufacturing activity in September with the ISM Index dropping to 43.5. This is the lowest level since October 2001. Retail Sales: Retail sales dropped 1.2%, led by weak auto sales which fell as tight credit conditions made it especially difficult to get a car loan. Unemployment Rate:The unemployment rate was unchanged at 6.1% in September after a 0.4% rise from July to August. Sources: U.S. Department of Labor, Bureau of Labor Statistics; The Conference Board; The Institute for Supply Management (ISM); U.S. Commerce Department 18 October 2008 “ My advice is to prepare for the potential recession but spend more time planning for the recovery. “ Trade Show Executive’s been culpable in encouraging Fannie Mae, Wall Street Fixes Potholes Freddie Mac and other lenders to make Finally, the Wall Street we once knew irresponsible loans to start with,” Chow has been forever altered by this crisis said. Furthermore, in order to promote as the last two remaining independent more home ownership, Congress has investment banks have been allowed to consistently voted become bank holding down legislation companies, regulated that would have by the Federal Reserve, curbed such reckless Chow said. This lending practices. will allow Goldman “Therefore, I believe Sachs and Morgan any remedy should limit Stanley to raise government control capital by receiving and not undermine deposits. According the capitalism upon to Moody’s Economy. which the U.S. economy com, Wall Street had became the greatest in employed about 7% the world,” Chow said. of U.S. workers and Some government accounted for 20% of changes will have a the nation’s economic beneficial impact, output. Chow believes. The However, the Securities and Exchange economy has been — Frank Chow Commission (SEC) remarkably resilient banned the trading during this expansion and will recover practice of “naked” short selling, which from the Wall Street debacle, Chow is the practice of selling borrowed shares asserted. Many economists still expect of a stock without taking delivery of it the recession to be shallow. Historically, first. “This makes it easy for speculators most recent recessions have lasted less in a down market to quickly exacerbate than a year, while expansions are about stock losses,” Chow noted. The SEC 5 to 8 times longer. (See Figure VII) also suspended regular short trading “My advice is to prepare for the potential for almost all financial companies until recession but spend more time planning October. This suspension has calmed for the recovery,” Chow said. markets temporarily. Fig. VII: Recent U.S. Recessions Peak Trough ContractionExpansion Jan. 1980 July 1980 6 months 12 months July 1981 Nov.1982 16 months 92 months July 1990 March 1991 8 months March 2001 Nov. 2001 8 months 120 months 80+ months SOURCE: NATIONAL BUREAU OF ECONOMIC RESEARCH, INC., CAMBRIDGE MA Continued on page 20 Trade Show Executive www.TradeShowExecutive.com JEGI is the Leading Investment Banking Firm Serving the Exhibitions & Conferences Sector Since 2000, JEGI has represented clients - major public corporations, private equity funds, associations, and entrepreneurial companies - in transactions involving nearly 1,000 events (B2B and B2C conferences and exhibitions), significantly more than any other M&A advisory firm. JEGI is active in supporting the event industry through its involvement with the leading associations and research organizations and projects, including CEIR Exhibition Industry Index, SISO Tradeshow Web Site Project, and Tradeshow Week Custom Research. JEGI has been involved in many of the event industry’s signature transactions, including: has sold its has sold a division of DMGT plc Vision Events has sold its North American Consumer Home Shows a leading provider of specialized marketing events for the IT sector has acquired the remaining 51% interest in to to a portfolio company of US based Industrial & Manufacturing events portfolio and complementary Powder/Bulk Solids Magazine to GEORGE LITTLE MANAGEMENT for $155,000,000 CANON COMMUNICATIONS LLC an APPRISE MEDIA company October 2007 June 2006 for $53,000,000 July 2008 February 2008 Please contact us for more information. Wilma Jordan, Founder & CEO [email protected] Richard Mead, Managing Director [email protected] Ms. Jordan leads the media industry’s most successful investment bank, which has completed nearly 500 transactions since being founded in 1987. Mr. Mead provides M&A advisory services to a wide array of B2B media companies, including publishing, exhibition and conference, information and online. www.jegi.com www.TradeShowExecutive.com (212) 754-0710 The Jordan, Trade Edmiston Show ExecutiveGroup, Inc. October 2008 19 Sponsored by JEGI Trending & Spending Continued from page 18 Trade Show Executive’s Exposition Forecasting Board Frank Chow, Senior Economist, Trade Show Executive Darlene Gudea, Publisher & Editor, Trade Show Executive Jack Chalden, VP, Business Development & Industry Relations, BDMetrics, Inc. “A focus on sector-leading events has merit because they significantly reflect the condition and performance of the industries they serve. The total number of sector-leading events in the Fourth Quarter is just 16% of the large shows staged in 2008. The month of November alone accounts for half of Q4 large show volume. As economic challenges continue to negatively impact the construction, retail, hospitality and transportation sectors, it should be Margaret Pederson, President, Amerix Harris Schanhaut, CME Senior Tradeshow Manager, C2 creative Member of the Board of Directors for TSEA and Board of Advisors for BPA WorldWide. 20 October 2008 Tom Caridi, CFO, Questex Media Group Tim McGill, CEO, Hargrove Inc. noted that half of the Q4 large shows serve those industries. Accordingly, the event dynamics for the balance of the year, coupled with heightened general economic uncertainty, reveal little hope for a reversal of the 2008 decline in event exhibitor engagement, net square feet of exhibit space, attendance and revenue performance.” Jack Chalden [email protected] Chris Meyer, Vice President, Convention Sales, Las Vegas Convention and Visitors Authority “Sadly, it is beyond certainty in these interesting financial times that almost everyone is cutting back in both their personal and professional lives. Participation in trade shows from the exhibitor and attendee side is slipping. From the attendee’s perspective, when he or she goes to a show to see a company but they are no longer exhibiting, it casts further doubts in their minds of the security or even existence of that company. The exhibitors that are wise enough to remain in the game face less competition and Trade Show Executive Nancy Walsh, Executive Vice President, Reed Exhibitions James Rooney, Executive Director, Massachusetts Convention Center Authority see a smaller, more focused group who still need to share best practices and purchase the best of what is out there. Where else can you go to compare competitors’ products in depth virtually side-by-side? Where else do you find people who are actually paying to hear sales pitches? In the short run, it may be smart to save a few dollars. It is always wiser to invest in the future especially when others cannot.” Harris Schanhaut [email protected] www.TradeShowExecutive.com Sponsored by JEGI Trending & Spending Trade Show Executive’s Exposition Forecasting Board Terence Donnelly, VP, Trade Show Markets, Experient Clark Williams, President, CompuSystems Doug Ducate, President & CEO, Center for Exhibition Industry Research (CEIR) Brian Tully, Senior Vice President, Food Marketing Institute Steven Hacker, President & CEO, International Association of Exhibitions & Events (IAEE) Tom Mobley Senior Vice President, Convention Centers, Global Spectrum Gregg Caren, Senior Vice President of Strategic Business Development, SMG “Some of the industry sectors in which trade shows are most likely to prosper in the next 12 to 18 months include Professional Business Services, Industrial Equipment, Raw Materials, Health Care, and Sports/Travel/Entertainment. “Every time there is a downturn, managers shift their focus back to their core business. They outsource what they can, not necessarily what they want to. As a result, the demand for Professional Business Services will increase in a recession and have a positive impact on trade shows serving this sector. “With the weak U.S. dollar, more companies are exporting. Most of the contracts for manufacturing equipment are long term and this will prop up shows in the Industrial Equipment sector. “The Raw Materials sector will do well in a recession. MINExpo International, held recently in Las Vegas, had a record attendance and benefited from the soft dollar and demand for exports. “Consumer Goods is one sector that will be challenged as retailers ask themselves, ‘How aggressive www.TradeShowExecutive.com Carrie Freeman Parsons Vice Chairman & Chief Marketing Officer, Freeman Trade Show Executive Steve Moore, President & CEO, Greater Phoenix Convention & Visitors Bureau Skip Cox, President & CEO, Exhibit Surveys do we want to be?’ and ‘How confident are we in this economy that consumers will continue to buy?’ Retailers cannot afford to maintain high inventories. “Performance in the food sector has been like a roller coaster due to corporate consolidations yet overall revenue growth. “The wild card is the Government and Notfor-Profit sector, which will be the one sector most affected by the election. “The economy is confusing. Historical benchmarks from which we make predictions don’t work anymore. History has shown us that some trade shows can totally miss a down cycle in the economy depending if and when a shallow recession hits.” Doug Ducate Speaking at the International Convention Center Conference (ICCC), September 26, Oregon Convention Center, Portland, OR [email protected] October 2008 21 Trade Show Executive Gold 100 Awards Gala & Summit Trade Show Industry Salutes the Present, Ponders the Future at TSE Gold 100 Awards & Summit By Hil Anderson, senior editor; Renee Diiulio, senior editor, news & directories; and Sandi Cain, news editor Laguna Niguel, CA – It was the trade show industry’s rendition of the Academy Awards with the leaders, innovators and celebrities of show biz gathering to celebrate the success of the 100 top shows at Trade Show Executive’s Gold 100 Awards Gala & Summit September 17-19. It was “all about them” and all for them as Trade Show Executive magazine, 25 generous sponsors and six supporting industry associations launched a glitzy new event for the 100 honorees that have set the Gold Standard for the trade show industry. It featured three days of inspiration and relaxation at the RitzCarlton Resort in Laguna Niguel, CA. “An event to honor the highest achievers in our industry was long overdue,” said Darlene Gudea, VP, publisher and editor of Trade Show Executive. “We were very pleased that numerous industry vendors and associations agreed. Their support enabled us to create a first-class event that exceeded the expectations of a group that is not easily impressed.” Diane Bjorklund, TSE’s director of events, added, “We were thrilled to have the leading show organizers – our industry’s celebrities – join us for this inaugural event. It was the interactive dialogue between the speakers and audience that made the Gold Summit so relevant. Many of the attendees were taking notes, which is highly unusual for a group of senior executives that are already experts in their field.” Ten Win Grand Award At the Gold 100 Awards Gala, Nielsen Business Media won a Grand Award as “The Leading Show Producer” of 2007. Nielsen’s honor was among the ten Grand Awards presented to the associations, private organizers and individual trade shows that have achieved special distinction. Nielsen produced nine of the top 100 exhibitions, accounting for a 9% share of market. Most of its shows serve the retail market, including the ASD/AMD events that ranked #17 and #18 in the rankings. Other shows include the HD Expo and Conference serving the hospitality sector and MedTrade. “Our CEO [Greg Farrar] is not quite as cool [on the drums] as NAMM’s CEO, but I know that he very much appreciates this. It’s an honor to receive this, and on behalf of all the very talented people at Nielsen, thank you very much.” David Loechner, senior vp, Retail, Nielsen Business Media Organizers of nine Gold 100 shows “What a surprise [that CES won as the largest show]! I’m standing up here so you’ll see me, I’m speaking so you’ll hear me and I’m sitting down so you’ll appreciate me.” Gary Shapiro, president & CEO, Consumer Electronics Association Organizers of The International CES Grand Award: “The Leading Show Producer” Grand Award: “The Largest Annual Trade Show in the U.S.” 22 October 2008 Trade Show Executive “We are here to honor the 100 largest trade shows in the United States. And tonight is all about you….. the most powerful trendsetters in the industry. You set the Gold Standard for others to follow. So, tonight we celebrate and salute your success.” Bill Kurtis, Producer/Broadcaster/Journalist/AT&T Spokesman Host of the TSE Gold Gala “Thank you Advanstar for being the best owner anyone could ever ask for, and for supporting us in our efforts to increase customer service. This is MAGIC’s 75th anniversary. This award will always be one of the highlights of that year.” Chris DeMoulin, executive VP, Fashion Group, Advanstar Inc. & president of MAGIC Organizers of MAGIC Marketplace/August Grand Award: “The Largest Show Produced by an Independent Organizer” www.TradeShowExecutive.com Trade Show Executive Gold 100 Awards Gala & Summit “Thank you to Trade Show Executive magazine. It’s a great honor. Also, thanks to Gia, Karen and Leslie.” Michael Droeger, director, global expositions marketing Also in photo (L to R): Gia Carunchio, senior director, global expositions operations; Karen Savala, vice president, customer service and outreach; Leslie Rauscher, senior manager, SEMICON West Organizers of eight SEMICON shows worldwide Grand Award: “The Top Brand” “This is great. This is an honor. Chicago has always been a good town for us and we’re happy to be back there this year as well as in the coming years. Our staff is really going to appreciate this because we haven’t received any awards like this in a long time. So thank you to Trade Show Executive. I had a great time and I thank you for inviting me and honoring our society today.” Tom Shimala, director, technical exhibition, RSNA Organizers of the Radiological Society of North America Annual Meeting & Scientific Assembly “Thank you, Trade Show Executive. It’s a great honor for us. We have a dedicated staff. We have all friends and family on our staff. This show was born out of September 11th, and we really appreciate the award. ” Larry and Elizabeth Schur, president and show accountant, Schur Management & Consulting Corp. Organizers of ABC Kids Expo Grand Award: “The Fastest-Growing Show of 2007” Grand Award: “The Show with the Highest Economic Impact” “This is a great thrill. Over the years, we certainly have tried to keep the show fresh and innovative for our member companies and the over 100,000 people that attend our show. We appreciate our partners at ConvExx that help us out along the way, and our other partners as well. Thank you very much.” William Miller, senior vp of operations, Specialty Equipment Market Association Organizers of The SEMA Show Grand Award: “The Most Innovative Practices” www.TradeShowExecutive.com “This is definitely an honor and huge priority for us. I know Chris Brown would really have preferred to be here tonight but all of our staff is in Austin, TX this week for our Radio Show. I think this honor definitely needs to go to Margaret Cassilly who is our VP of international operations. She is the highlight and spirit behind our initiative in this area. So for her, and on behalf of the rest of the NAB team, thank you.” Michelle Kelly, VP of event marketing, National Association of Broadcasters, Organizers of The NAB Show Grand Award: “The Highest Global Participation” Trade Show Executive “I’m not much into speeches, so I’m just going to say thank you on behalf of Surfaces and Hanley Wood. Thanks.” Dana Teague, show director, Hanley Wood Exhibitions Organizers of Surfaces Grand Award: “The Best Use of Technology” Continued on page 24 October 2008 23 Trade Show Executive Gold 100 Awards Gala & Summit Continued from page 23 “I have to say, I’m really, really proud of our colleagues and our contractor Freeman in working with us on revolutionizing and uncovering new legitimate ways to be sustainable. There are so many colleagues I have to thank, but none of them are here with me. So I’d like to accept this award on behalf of me, me alone, and only me (laughing). Thank you.” Darrell Denny, chief revenue officer, Penton Media Organizers of the Natural Products Expo West Grand Award: “The Best Green Initiatives” “On behalf of MAGIC, Chris and his team and everyone at Advanstar, and for making someone from the UK who came here 13 years ago very welcome in the trade show industry, thank you very much for this [prize].” Danny Phillips, executive vice president, Advanstar Communications, speaking on behalf of the group at Advanstar Communications (third from left). Also in photo: (L to R): Ricky Sitomer, president and CEO of Blue Star Jets; Diane Bjorklund, director of events, Trade Show Executive; (Danny Phillips); Colette O’Donnell, group controller; Tony Calanca, executive vice president; Chris DeMoulin, president, MAGIC; Darlene Gudea, VP/ publisher and editor, Trade Show Executive. Winner of the Grand Prize drawing for private jet travel on Blue Star Jets, a Gold 100 sponsor The nine other Grand Award recipients were: • The International Consumer Electronics Show, the annual Las Vegas showplace for the latest in electronics for the consumer market, was named “The Largest Trade Show” of 2007 with 1,804,070 net square feet of exhibit space [audited]. • Advanstar Communication’s fashion event MAGIC Marketplace/August took the honor for “The Largest Show Produced by an Independent Organizer” at 1,100,885 net square feet. • SEMICON, which was heralded as “The Leading Brand Worldwide,” with eight shows bearing the SEMICON name, including SEMICON West, SEMICON China, SEMICON Europa, SEMICON Japan, SEMICON Korea, SEMICON Russia, SEMICON Singapore, and SEMICON Taiwan. • The Radiological Society of North America’s RSNA Scientific Assembly & Annual Meeting documented the “Highest Economic Impact on a Host City” in 2007. RSNA attendees spent $128 million in 2007 in Chicago, staying in hotels, dining in area restaurants, and shopping and touring the city during their stay. This figure is almost $15 million more than its closest competitor, according to figures from the Chicago Convention & Visitors Bureau. RSNA had the highest number of room nights (129,794) and peak number of rooms reserved in one day (22,181). • It was no contest for the ABC Kids Expo, which won in the category “Most Dramatic Growth.” The five-year-old show has grown rapidly each year since its launch. Already a mega show with 303,500 net square feet of exhibit space, this 78th-ranked show grew 67% in net square feet, 51% in exhibiting companies and 44% in attendance in the past year alone. No show came even close to growing at these levels in all three metrics. 24 October 2008 Currently, 103 exhibitors wait-listed for the 2009 event. • In the category, “Most Innovative Practices,” there was no competition once The SEMA Show entered. SEMA’s 2007 event was an experiential and educational extravaganza, easily eclipsing the 99 other shows not only with its creativity and innovation but also for creating an event that the industry gets all revved up about. Some of the show’s top drawing cards included “Hot Import Night Rave” which recreated the thrills of the youth lifestyle including hot cars, music and personalities; the Motor Trend Proving Ground; the Off-Road Test Track, Mopar Alley, which showcases the products and personalities of the specialty equipment business; and the Green Zone, proving it’s cool to be environmentally friendly. [TSE will report on the show in more depth in the December issue.] • There were several strong contenders for the award, “Highest Global Participation.” But The NAB Show nabbed the award, as a result of the show drawing 75 delegations from 166 countries – more than any other show. In total, the National Association of Broadcasters show drew 28,000 international attendees, nearly 30% of the total attendance. • Surfaces won the Grand Award for being at “The Forefront of Technology” with its innovative tools which leave no stone unturned in prospecting, selling and providing strong customer service to exhibitors and attendees. Moreover, organizer Hanley Wood Exhibitions developed the tools in-house including ADAPT! and HWE SalesLogix integrating EMS. The tools enable the staff to assess historical and up-to-the-minute registration info; create targeted campaigns; add programs that meet the demographic criteria of past and present attendees; examine sponsorship levels; check payment history; offer social networking tools for appointment setting and lead retrieval; create digital brochures and electronic buyer invitations; etc. Trade Show Executive www.TradeShowExecutive.com Trade Show Executive Gold 100 Awards Gala & Summit from the latest CEIR Index. With 2008 mid-year metrics showing some underperformance, growth in the near term is not guaranteed. This is particularly true in industries such as consumer goods, food, and building and construction, Ducate said. But Ducate urged show organizers, “Keep your eye on the ball, not on the scorecard.” Donnelly agreed that some tough times may be ahead, having observed registration data showing drops in exhibitor registration and square footage. He advised show organizers to work with exhibitors to keep them in a show, suggesting smaller or combined booths. Destination marketing and regional focuses can Focus on the Future. “Focus on the expansion, which is going to last help to boost attendance. a lot longer than the recession,” said Frank Chow, senior economist for TSE. But all was not doom and gloom. Margaret Pederson, president of column, the outlook was for some nearAmirex, noted that the exhibition High Level Audience term bumps in the road due to economic industry is a strong industry with strong The by-invitation-only event drew a conditions, the rising cost of air travel brands that bring stability to the market. wide cross-section of industry leaders and the nagging issue of obtaining U.S. from Washington, DC to Santa Ana, CA. visas for attendees from China. But things Power Lunch — Live Among the attendees were presidents, look brighter in the long term. “Focus CEOs, CFOs, executive VPs, group TSE Columnist Bob Dallmeyer brought on the expansion, which is going to last a VPs, show managers, leaders of trade his highly acclaimed Power Lunch column lot longer than the recession,” said Frank show industry associations and other to life with an interview of Chuck Yuska, Chow, senior economist for TSE. VIPs. Roughly 38% were new faces in president and CEO of PMMI – The Doug Ducate, president of the Center Packaging Machinery Manufacturers the crowd – and hadn’t attended any for Exhibition Industry Research (CEIR) trade show industry event during the Institute, during lunch at the Gold and Terence Donnelly, vice president of past twelve months. They took part in a Summit. Yuska discussed the challenges fast-paced summit in which most sessions Experient, drilled down into the industry of keeping a large international event with specifics. Ducate reviewed results were one hour or less. The summit such as PACK EXPO at the top of its included presentations, game in a time when interactive dialogues business consolidation and a live interview. is hampering attendance Sessions were devoted growth. He said one to updates and of his most serious discussions of the concerns is being able to burning issues of predict the future during the day such as travel the ongoing technology challenges, inflation, boom and making sure the global economic the PMMI shows are slowdown, reaching on top of it. “Some kid the youth market, in a garage somewhere convention centers of is going to invent the future, tapping into something that I need to global opportunities, know about and be part and more. of,” he said. • Natural Products Expo West, produced by New Hope Natural Media, a division of Penton Media, eclipsed the other shows and won the Grand Award as “The Leader in Green Initiatives.” The show’s eco-friendly procedures touched every facet of the show – some 55 points relating to the site, the staff, the exhibitors, sponsors, attendees, service contractors and other vendors. For example, show management uses paperless technology when possible and biodegradable paper stock otherwise; reuses the majority of signage and structures for three years; has reusable badges; requires green initiatives in all RFPs and uses vendors that support the green philosophy. Trending & Spending Panel Gives Forecast During a special live version of Trade Show Executive’s toprated Trending & Spending Looking Abroad An intended discussion on how the present economic situation will impact international Looming Challenges. The Trending and Spending session focused on the near-term prospects for the economy and the exhibition industry. The panel included (R-L): moderator Margaret Pederson, IAEE Chair-Elect, TSE economist show participation Frank Chow, Doug Ducate, president and CEO of CEIR, and Terence Donnelly, vice president of Experient. became a true discussion Continued on page 26 www.TradeShowExecutive.com Trade Show Executive October 2008 25 Trade Show Executive Gold 100 Awards Gala & Summit Continued from page 25 In the session on international participation, co-moderator Cherif Moujabber, president and CEO of Creative Expos and Conferences, posed questions to the audience on global expansion, currency exchange rates and the U.S. visa process. when international experts Cherif Moujabber and Cliff Wallace put the session in attendees’ hands. Topics addressed included visas, currencies, international marketing and emerging markets, particularly Asia. Cherif is president and CEO of Creative Expos and Conferences. Cliff is managing director of the Hong Kong Convention & Exhibition Centre and Chairman of Hong Kong – Shanghai Venue Management (Zhengzhou) Ltd. managing the Zhengzhou International Convention and Exhibition Centre in Henan Province, China. He is also the President of UFI, The Global Association of the Exhibition Industry. “The exchange rate is both a blessing and a hindrance,” said Cherif. “Some feel the lower dollar will help international businesses with the costs of exhibiting in the U.S. yet it may also Bob Harar, CEO, National Trade Productions, was among the show organizers who shared their insights during the give-and-take session. 26 October 2008 George Melnykovich, president and COO of the Food Processing Suppliers Association said his international exhibitors are also manufacturers who are vulnerable to the ups and downs of the world economy. Co-moderator Cliff Wallace, CFE, chairman of Hong Kong-Shanghai Venue Mgt., Ltd. and president of UFI, said China’s strong GDP growth is key to the growth of its exhibitions business. hurt their ability to sell their resulting higher-priced goods.” Asia was seen not only as a promising market for U.S. organizers but as a necessary expansion for companies planning on remaining in the elite ranks of the industry. While the visa situation has improved somewhat, foreigners, particularly Chinese, are challenged to prove that they do plan to return to their native country. Organizers can help by providing evidence of past attendance. “Many organizers want to be in China and Russia and are struggling to learn how those markets work,” Karen Savala, vice president, customer service and outreach for Semiconductor Equipment and Materials International (SEMI), said from the audience during one of the lively give-and-take sessions. Wallace added that Hong Kong’s influential exhibition Charles McCurdy, CEO Canon Communications, said international expansion enables U.S. organizers to reach those overseas customers who prefer to attend shows on their own turf. Trade Show Executive Randy Bauler, corporate relations & exhibits director for the ACCN Exhibits Dept., offered international insights gained from his experiences at ACCN and his tenure as chairman of IAEE. www.TradeShowExecutive.com Trade Show Executive Gold 100 Awards Gala & Summit phone marketing was becoming a “musthave” tool to attract young entrepreneurs to trade shows and the seemingly quaint idea of face-to-face marketing in an age when even e-mail is starting to become considered old-fashioned. “Show managers think they are reaching them through online marketing or e-mail, but then they hear comments like, ‘Why would I use something so slow?’” said Margaret Pederson, president of Amirex and ChairElect of the IAEE. Digital Relationships Take Center Stage, Says Terry Jones, Keynote Speaker The idea of speaking directly to an actual person in a B-to-B setting is not obsolete and can even be appealing to the up-and-coming generation. Keynote speaker Terry Jones, the former president of Sabre and the founder of Travelocity. Terry Jones, founder of Travelocity.com, delivered a keynote session urging veteran show executives to embrace the digital com, opened the conference with a future. He called instant communications and digital relationships the preferred means for attendees to get information, and also dynamic presentation on the importance stressed that the quality of the content must remain high in order to make the best impression on customers. of digital relationships. Jones made several observations that successful business market has generated steady growth year after year. “And that strategies should incorporate. The first growth is expected to continue for the next 10 years,” he added. one — technology comes before technique — means improved It was not as though organizers were ready to give up on business processes often lag technological advances. For the U.S. market. Organizers said they were prepared to compete example, going way back in history, Alexander Graham Bell and urged exhibition industry associations, particularly the thought the telephone would be a tool for the deaf. Today, International Association of Exhibitions and Events (IAEE) we are still determining how best to use the Internet. In the and Society of Independent Show Organizers (SISO) to start meantime, markets have changed. Business is driven by speed and using their influence to build up support for trade shows in convenience, and buyers have more power. “We buy food at the Washington. gas station, take pictures with our phones and bank in grocery “Why can’t the U.S. have a national strategy of making this stores,” Jones pointed out. “Choices are made instantly,” he added. country a great destination for trade shows?” asked Gary Shapiro, “Using your cell phone, you can pay for parking or buy a soda president and CEO of the Consumer Electronics Association. from a vending machine.” Innovation is necessary, and companies need to think like their customers. Jones said show managers are grappling with the issue of Reaching the Younger Generation attendees booking outside the room block and dealing with The industry titans were not about to rest on their laurels online travel services undercutting the rates. He noted that when it comes to the future. There was a consensus that cellDonald Grinberg, principal architect at HNTB Architecture, said in the Tech Trek session that convention centers have become increasingly well-equipped with the latest technology to improve the customer experience and soften the buildings’ environmental impact. Zack Below, president & CEO of Webzack.com, said that while the younger generations are hooked on digital communications, they would likely respond well to the face-to-face experiences that trade shows offer. Continued on page 28 www.TradeShowExecutive.com Trade Show Executive October 2008 27 Trade Show Executive Gold 100 Awards Gala & Summit Continued from page 27 trade shows offer automated registration and hotel bookings but rarely travel. He suggested that show managers integrate all three with the registration process and go a step further: cross-sell perks such as upgrades and transfers. Jones concluded by emphasizing that customers are searching the web, not surfing the web, and businesses must ask how their clients will find them. The answer should be multi-channel. “Faceto-face is not going away, but it is no longer enough. You need to build digital relationships,” said Jones. Reaching the Millennials The goal of technology, according to 23-year-old Zack Below, president and CEO of webzack.com, is to get professionals, particularly younger ones, to use a social network and translate that experience into a show visit. The Millennium Generation is not coming in droves to the show floor, said Below, but they represent future buyers as they rise in the corporate ranks. Show organizers should be courting them now. Below, a trade show attendee since he was 14, said his tech-savvy peers would become equally enthusiastic about in-person events once they got their foot in the door. He suggested show organizers use the technology which the Millenniums embrace including viral marketing, social networking and instant messaging. Convention Centers of the Future Technology isn’t just used to get people in the door—it also opens the door and impacts the users’ experience once past the door. Donald Grinberg, principal architect of HNTB Architecture, discussed venue technology from the angle of how it relates to people. Architects consider several factors when designing buildings, including productivity, sustainability, user interfaces, event and management integration and future proofing. New tools help to improve these considerations. Saving the Best for Last The final session of the day addressed the “burning questions” of the audience. Moderated by Skip Farber, president and CEO of MCF and Associates, and Gary Shapiro, president and CEO of the Consumer Electronics Association, attendees were able to bring up subjects that had not come up in the day-long summit. The first question went to Shapiro who organizes the largest trade show in the U.S. An astute attendee said that the International Consumer Electronics Show (CES) often serves as an indicator for the industry and wanted to know what type of performance the show is expecting in January. Shapiro said the show had modified its space to accommodate the enhancement of the Las Vegas Convention Center, but also noted that some exhibitors have consolidated and some square footage had been lost. He suggested organizers consider economic conditions, industryspecific changes and event perception as they forecast for future shows. From there the discussion moved to politics and the election (where Shapiro encouraged the industry to become more active), how to manage expectations as a show hits critical mass (Farber suggested a focus on buying power rather than attendance numbers), how to maintain a sense of community within large shows (segmentation and communication), the impact of air travel and the ratio of national versus regional shows (a cyclical process although top executives are rarely found at regional events), the changing retail model as more manufacturers begin to sell directly to consumers (exhibitors still benefit from media exposure and image awareness if not distribution), and innovation. “We need long-term planning as a nation and an industry and we must not be unwilling to change. ‘Pride cometh before the fall,’” said Shapiro. Survey Says…. Trade Show Executive is conducting a survey of event participants and sponsors to set the dates, site and program for 2009. If you are interested in serving on the Advisory Board, please contact Darlene Gudea at dgudea@ tradeshowexecutive.com Skip Farber, president of MCF & Associates, and Gary Shapiro, president and CEO of the Consumer Electronics Association, fielded burning questions from the audience on a variety of topics. Questions ranged from, “How will the outcome of the Presidential election impact our industry?” to, “Is attendance growth still realistic in our industry with corporate consolidations reaching critical mass in many sectors?” Chris Gowe, vice president, GLM, a dmg world media business, shares some ideas with a fellow attendee. The Gold 100 event offered ample time for networking among peers. 28 October 2008 Trade Show Executive www.TradeShowExecutive.com Trade Show Executive Gold 100 Awards Gala & Summit Craig Erlanger, sales executive with the Las Vegas Convention and Visitors Authority takes his shot during the golf outing at the Monarch Beach Golf Links. Kevin Rabbitt, president and CEO of GES Exposition Services, looks on, along with Skip Farber, president of MCF & Associates, and Gary Shapiro, president and CEO of the Consumer Electronics Association. Golf sponsors Mike Reynolds, senior director, national sales, Atlantic City Convention and Visitors Authority and Gary Musich, vice president, convention development, Atlantic City CVA (second and third from left) are pictured with the First Place winners of the Gold 100 golf outing. The foursome included (far left) Marco Parrotto, national sales executive, Hargrove, Inc., (far right) Tom Shimala, director, technical exhibition, RSNA, and Mark Palm, executive VP, Champion Exposition Services (second from right). Not shown: Dorian Dickinson, VP, development & strategy, PrivilegedAccess.tv. Breakfast al fresco was served on the courtyard to get attendees off on the right foot at the beginning of the morning summit sessions. The Power Lunch session started out in the courtyard, where attendees enjoyed a second helping of fine food and sunshine, then moved indoors for the live interview of Chuck Yuska. Chris Lazar, director, strategic accounts, Reed Exhibitions, enjoys a break with Brian Perkins, CEO of NGN – New Generation Network, and Chuck Yuska, president and CEO of PMMI – Packaging Machinery Manufacturers Association. Diane Stone, COO, footwear division, ENK International, LLC, socializes with Claudia Flowers, executive vice president, Questex Media Group, Inc. www.TradeShowExecutive.com Trade Show Executive Continued on page 30 October 2008 29 Trade Show Executive Gold 100 Awards Gala & Summit Continued from page 29 Diane Bjorklund, TSE’s director of events, welcomes the Gold Honorees at the opening reception at the inaugural Gold 100 Awards Gala & Summit. Bjorklund took the lead in organizing the event from the ground up. Darlene Gudea, publisher & editor of Trade Show Executive; television producer Bill Kurtis of Kurtis Productions, and Diane Bjorklund, were the hosts of the three-day event. Brian Casey, president & CEO of High Point Market Authority and Patricia Dwyer, senior manager, SmithBucklin, took part in the networking at the opening reception. Bill Kurtis mingles at the gala with Kathy Rivera, president, PrivilegedAccess.tv; Rick Simon, president and CEO, United Service Companies, and Dorian Dickinson, vice president, development & strategy, PrivilegedAccess.tv. Darlene Gudea enjoys a light moment at the gala with Vicky Papageorge, president, Victoria’s Event Productions, and Nancy Walsh, executive vice president, Reed Exhibitions. Gold honorees were on the dance floor moments after Wayne Foster Entertainment of Carlsbad, CA hit the stage. The party lasted well beyond 3 a.m. 30 October 2008 Trade Show Executive www.TradeShowExecutive.com Trade Show Executive Gold 100 Awards Gala & Summit A soft-spoken president & CEO by day but a drum virtuoso at night, NAMM’s Joe Lamond wowed the audience with his musical talents. The NAMM Staff Infection with Show Director Kevin Johnstone playing the horns (not pictured), got the crowd going as the gala celebration stretched into the night. Arriving at the gala are Kevin Johnstone, director of trade shows for NAMM, Joe Lamond, Dan Hayes, executive director of convention sales for SMG, Cherif Moujabber, president, Creative Expos & Conferences, and Liz Crawford, group director, Questex Media Group. Lew Shomer (R), president of Shomex Productions and incoming executive director of SISO, and Clare Shomer at the gala with David Korse, CEO of 5Net4 Productions. Photo Credit: Laurel Hungerford Photography & Sherry Tesler Remi Parrotto innocently peeked into the ballroom to see her daddy, Marco Parrotto of Hargrove, Inc., and lit up the room with her smile. We quickly recruited her to help congratulate the Gold 100 honorees. We’re betting that 20 years from now, she’ll be running the show! Darlene Gudea presents a dozen long-stemmed roses as a fragrant salute to “Lady Di” for a job well done. www.TradeShowExecutive.com Trade Show Executive October 2008 31 All of us at Trade Show Executive congratulate the Gold 100 trade shows and extend a special thanks to the sponsors of the Gold 100 Awards Gala & Summit Gold Sponsors Silver Sponsors Bronze Sponsors Supporting Association Sponsors ESCA Exhibition Services & Contractors Association T E C H T RE K Why You Need to Understand an Exhibitor’s ‘Digital Body Language’ By Hil Anderson, senior editor Vienna, VA – It will never replace face-toface meetings with prospective exhibitors, but using a method of Internet traffic analysis dubbed “digital body language” can give trade show organizers a clue about their behavior and help you clinch the sale. Back in the day when travel costs were lower and time poverty wasn’t such a big issue, your sales staff could meet with prospective exhibitors in their office or at other industry events. These well-traveled road warriors served literally as your eyes and ears in the field and could pick up on the subtle hints from their customers that indicated what buttons needed to be pushed to close a sale. But with rising travel costs and an increasingly far-flung customer base, the sales process is becoming increasingly handled on the phone or online. This may be more efficient but lacks the extra personal touch that a face-to-face meeting offers. “Previously you could look at the furrowed brows and crossed arms in the room,” said Steven Woods, chief technology officer for Eloqua. “That all disappeared when that information was conveyed online.” Eloqua, based in the Virginia suburbs of Washington, DC, is one of a handful of software firms that has developed solutions to study digital body language, which is basically the analysis of who is accessing content from a company’s website and whether these visitors are potential customers or tire-kickers. “The conduit for that information always was the sales person,” Woods told Trade Show Executive. “They would be the ones who provided prospects with references, case studies, specifications and explanations. Now, people can get all of that online themselves.” So it is now up to the marketing or IT department to keep the show sales department informed on who is sniffing around in cyberspace for information 34 October 2008 about attending or exhibiting. Equally important is determining who the sales team should reach out to and what their level of interest is. Woods asked, “What information did the person look at or not look at? What did they react to? What clues does that give you about what stage of the buying process they are in?” Woods elaborated on this up-and-coming marketing tool in a recent webcast on international marketing that also featured Mike Gospe, principal of KickStart Alliance and author of Marketing Campaign Development: What Marketing Executives Need to Know About Architecting Global Integrated Marketing Campaigns. Monitoring a website for telltale signs that a prospective customer is ready to bite hastens the sales process. And the growing sophistication of analytical and tracking software make the task ever-easier. Levels of Interest A good website is critical to interpreting digital body language. There should be plenty of content that appeals to a range of needs and covers the entire purchasing process. “You stitch all of the activities together in a way that leads the prospect through the entire sales process,” said Gospe. By looking at the pattern of the website visits, the sales reps are better able to tailor their sales pitch to the specific company and dole out specific information that is more appropriate for the level of interest. And those leads that convey that they are “just looking” don’t have to be discarded either. They can be monitored further or nurtured along until they are ready to make a purchase. Defining a Lead But monitoring digital body language is by no means a form of auto pilot. Perhaps the most important step is getting marketing and sales to agree on what exactly makes a website visitor a Trade Show Executive qualified lead. In an unscientific poll of the webinar viewers, half stated that they tend to get snowed under by low-quality leads. There are no universal metrics to separate the tire-kickers from the serious prospects, which makes it important for each company to develop their own set of criteria for website monitoring. Agreeing on what website activities translate to a hot lead is the beginning of a productive partnership between the marketers who interpret the digital body language of website visitors and the sales force that steps in to close the deal. Reach Steven Woods at (416) 8493233 or [email protected]; Mike Gospe at (650) 464-7662 or mikeg@ kickstartall.com How to Read the Digital Body Language of Web Visitors Monitoring the digital body language of visitors to your website provides clues that will help determine if they are just visiting or are qualified leads that are ready to be contacted by your sales force. Steven Woods, chief technology officer for Eloqua, shared these tips for “reading” your web visitors: 1. Track the types of content being accessed to determine how far along they are in the buying process. 2. Detect increases in the level of interest among apparent nonprospects. 3. Watch for the presence of senior decision-makers on the website. 4. Measure the effectiveness of online marketing campaigns. 5. Segment the visitors into appropriate groups and tailor a sales strategy to their needs. www.TradeShowExecutive.com T E C H T RE K The Power of 5 when Dealing with the Media By Nicole Burnes, assistant editor In the current climate of economic uncertainty, most executives are focusing their attention on building revenue and cutting costs to shore up their bottom line. This leaves very little time for responding to media inquiries. However, becoming a media-recognized industry expert has never been more important, says Richard Virgilio, managing director 4. Think of “five” when preparing for an interview: 1. Five Points. Before your interview, develop five concise message points. “If you have more, you will come across as rushed and rehearsed, instead of giving the reporter the well-defined content needed to build a strong story,” says Virgilio. The Power of 2. Five Questions. Even though you are the one being interviewed, it’s important to come to an interview with questions for the reporter. Here are some suggestions: What segment of your readership is this article aimed at? What is the tone of the article? Would you like research or metrics to document the facts? When do you plan to run the article? How can I help you further? Five counts. Immediately before a print or broadcast interview, get your thoughts together and count to five. If you are not composed, alert and focused, the interviewer will sense your tension or lack of confidence. The reporter may lose interest, or worse, catch you off guard and dig into subjects that you won’t be prepared to steer them away from. 5. Five Seconds. Give a sound byte that is no longer than five actual seconds - that is fairly long if you count it out. Anything longer will almost surely be edited or deleted. Keep a clock on your desk with a second hand for reference. “Each time you decline a media inquiry, or are overlooked by the media, you deliver an advantage to your competitors that you can never win back,” said Virgilio. “Now is the best time for you - or one of your top executives - to become a media star, sought out by reporters and producers for your insight on breaking news.” 3. Five Sentences. Increasingly, reporters on deadline are e-mailing questions to their proven experts to add professional insights and commentary to their stories. “Answer the questions directly, using no more than five sentences,” Virgilio advises. www.TradeShowExecutive.com of PayPerClip public relations. By becoming the go-to person for the media, you will achieve a simple, cost-effective way to increase revenue and exposure for your company. Reach Richard Virgilio at (800) 970.9192 or RVirgilio@ PayPerClip.com Trade Show Executive October 2008 35 P o w e r L u nch CHUCK YUSKA Packaging Bold New Ideas Photo: Laurel Hungerford Photography Just four days before the 75th anniversary celebration of the Packaging Manufacturing Materials Institute, PMMI president Chuck Yuska traveled cross-country to participate in TSE’s inaugural Gold 100 Awards Gala & Summit as an honoree. He also became the first live interview for Power Lunch at the summit. Yuska is no stranger to being the first and the largest. He has been an integral part of the growth of PMMI and PACK EXPO since joining the association 18 years ago. Today, PMMI has three shows, including the largest packaging show in the Western Hemisphere at 1.1 million net square feet; an award-winning magazine; and the “Most Used” packaging site, according to Google and Yahoo. He created PACK EXPO Services, thus becoming the first and only association to function as its own general trade show contractor. He is a former chairman of the board of the Center for Exhibition Industry Research (CEIR). It took vision, teamwork and flawless execution to accomplish all this. Here is how he did it. 36 September 2008 Trade Show Executive www.TradeShowExecutive.com Bob: How is PMMI structured to handle three major annual events? Chuck: We are a trade association with 42 full-time employees including 37 in Arlington, VA, three in China and two in Mexico. We are organized similarly to other associations, with five divisions headed by a vice president. Our trade show department has only seven people, headed by Jim Pittas, whom I consider one of the best managers in the business. When we get near show time, all 42 staff members get involved. They all have a function to fulfill, they all go to the shows, and they all have a stake in our success. Bob: How do you handle the peaks and valleys in your program? Chuck: We now have more peaks than valleys, making us work smarter and better. One of the initiatives we implemented three years ago with our manufacturers was to offer seminars about becoming better companies. We offered sales and marketing seminars, “lean” manufacturing courses, innovation techniques, etc. Then it occurred to me last year that as an association, we needed to do many of the same things we were helping our members do, particularly when it came to handling our peak workload. Bob: How did you implement these ideas at PMMI? Chuck: I sat in on a “lean” seminar and realized that you can “lean” anything, so we are now getting rid of our internal muda – that’s Japanese for “waste.” Our first step was very interesting: everyone in the office had to find something they could stop doing and nobody would notice its absence. It was amazing how many inconsequential things we were able to abandon! Bob: For example? Chuck: We reviewed the exhibitor qualification process, removed steps that did not add value, and streamlined the process down from a couple of weeks to about two days. The next thing we’re doing, with the guidance of an outside consultant, is mapping all of our trade www.TradeShowExecutive.com show functions to see how we can streamline all of our operations. At the same time, we are working on our teamwork and efficiency in decision making. Bob: Are these similar to the “two-pizza teams” favored by Google? Chuck: We do keep them small. And we put people on the team who are closest to the work, so we push our decision-making further down the organizational structure. Food for Thought. PMMI President Chuck Yuska ( R) was ‘grilled’ during a live Power Lunch interview by Bob Dallmeyer (L) at the Trade Show Executive Gold 100 Summit & Gala. He told Bob and the audience of large-show producers about the growth of PACK EXPO and his future plans for the brand. Bob: Changing the subject, your shows are known for many firsts, such as managing your service contracting services in-house. How is that going? Chuck: The first year it cost us more than we anticipated, but we quickly learned from our mistakes, and have improved considerably since. From the very beginning, our customer service scores were through the roof, which was the primary reason we began doing this in the first place. We started PACK EXPO Services in 2004 and I want to make this clear: we do not function like the general service contractors in the North American trade show industry. We hire subcontractors to do our work and we manage them. Freeman and The Expo Group are our partners. However, we take charge of the material handling to keep costs down for our exhibitors to ensure that they keep bringing their heavy machinery to the show. To do this, we package the cost of drayage into our space rate. Bob: Has this made a big difference? Chuck: It truly has. An additional benefit is that we are closer to our customers than ever before and can help them plan their exhibits better. For example, we can alert them when they are wasting money and can immediately advise them of a more cost-effective approach. We can remind them when the deadline for advance order discounts is approaching and urge them to place their orders for those services to save money. One of our biggest exhibitors was having problems coordinating its ten divisions and their labor bill was huge. We brought them into McCormick Place in Chicago last week to meet with the electricians, plumbers and others to plan their movein efficiently and reduce their costs. Bob: Is PACK EXPO Services a profit center? Chuck: We do make some money on our services, but the overriding goal is improving the customer experience. The association is absorbing a much bigger chunk of the show management expenses than before. Bob: You were one of the first to use attendee-profile technology to help visitors pre-plan their show visit and schedule meetings with exhibitors. How Continued on page 38 Trade Show Executive October 2008 37 Continued from page 37 is this evolving? Chuck: We work with BDMetrics to generate solutions for our visitors. We have huge horizontal shows and our attendees are staying fewer days. Previously, when they were looking for specific solutions, they used to walk from one end of the convention center to the other to find exhibitors with answers. One solution would have been to arrange exhibitors by categories, but our exhibitors by and large offer whole solutions and this wouldn’t work. Our solution was to help the visitors connect more efficiently with the exhibitors using technology. Every visitor has a personal portal to schedule meetings and pre-plan show visits. The first year we had 40% usage, which didn’t thrill us. By the third year, we had 75% usage. In Las Vegas last year, we had 25,000 connections between attendees and exhibitors. Bob: In the last ten years, many new threats to society surfaced such as package tampering, bioterrorism and counterfeiting. As an association, how did you and your members respond? Chuck: Post 9/11, the major consumer products companies came to the industry and PACK EXPO to find solutions to protect products. The industry responded with tamper-proof packages, RFID technology to trace and track certain packages, and metal detection improvements. Bob: How did your events present these solutions? Chuck: Our shows prominently featured these innovations in a product security pavilion. We also launched regional conferences, particularly dealing with tracking and tracing with RFID. If a brand gets tainted, immediate solutions are needed, and the industry trusts the PACK EXPO brand to find what they need from the supplier community. Bob: How do you incorporate the green movement into your events? Chuck: Two years ago, in a keynote address in Chicago, Wal-Mart introduced a ‘sustainability scorecard’ that literally shook up our manufacturers. They 38 October 2008 Step Right Up. Chuck and members of the PMMI show staff have all the bases covered as they convene at the opening of another PACK EXPO show. were going to rate packaging on waste, recyclability and several other factors. We responded two ways: first, we have a strong emphasis on sustainability solutions in our conference program to educate attendees on what it is all about. Second, we are helping exhibitors promote their “green” solutions with a special logo that easily identifies them. Bob: What else do you “green” at your events? Chuck: We don’t print a directory because it ends up in the trash or left in hotel rooms. Nobody noticed, except one exhibitor. We are working with McCormick Place on ways to get exhibitors to separate their leftover waste at the end of the show so it can be recycled. If they don’t separate it, we’re evaluating whether to instruct exhibitors to remove it themselves or we may charge them to take it away. Bob: Do you partner with a local show producer for your Mexican event? Trade Show Executive Chuck: We bought into the packaging show about 15 years ago and worked successfully with Elena Maribona, whom you know. She retired two years ago and we purchased 100% of the show. We’re now using a third party and will bring management in-house next year. Bob: Do you have plans to expand into China or the Middle East? Chuck: Not at this moment. We organize pavilions and take them to all the leading events in each region. Bob: You have been successful in drawing a high percentage of global visitors. What are some of the challenges you overcame? Chuck: We are committed to this effort for the long haul. First, we had to benchmark what we were doing. We spoke with our friends at the Consumer Electronics Association to see how much they spent per international attendee and found that we were low, so we increased our expenditures immediately. We www.TradeShowExecutive.com within the industry in order to meet our attendees’ needs when they come to our show, read our magazine or leverage our website. And a successful trade show helps all of these efforts which is why we have a simple motto at our shop: “It’s the trade show, stupid.” Bob: What other issues are impacting your members currently? Chuck: Our manufacturing members are finding it tough to attract employees at all levels. We invest a lot with 30+ partner-schools to train qualified people, including two-year technical schools and four-year universities. We also help with their curricula to develop quality technicians and engineers all over the country. Leaders of the Pack. Chuck Yuska and George Melnykovich, president & COO of the Food Processing Suppliers Association, have built the co-located PACK EXPO and PROCESS EXPO events into the largest trade show in the Western Hemisphere for the food, beverage and pharmaceutical industries. also leverage the U.S. Department of Commerce to identify growth prospects in several countries and then visit the local commercial officers. We also nurture great relationships with similar trade associations in Europe and Brazil. Bob: You also get assistance from your host cities, correct? Chuck: Yes, we leverage our host cities by taking part in their missions to target countries. For example, we went to India with Las Vegas and we increased our Indian visitors by 20% the first year. Chicago is also organizing such visits, and they also helped us promote our next show at our pavilion in Germany – with Chicago promotion materials and some dollars. If your host city isn’t doing that for you (speaking to the audience), I suggest you encourage them as it does have a great payback. Bob: How do you see yourself — as an association executive, a packaging professional or a trade show/conference organizer? Chuck: I have to be all three. We have 550 members who expect all the usual association member services, and our team needs to know what business issues they face in order to serve them. I also have to have a strong fundamental understanding of the role packaging plays www.TradeShowExecutive.com Bob: Your hallmark is making attendees the center of your business. What’s the biggest challenge with growing this group? Chuck: I don’t think it’s going to grow. Let me give you an example: Kraft used to send 250 people to our show and Nabisco sent an additional 200. When Kraft bought Nabisco, they didn’t send the same numbers. They still control the same dollars, but with fewer people – and this is the message to our exhibitors: it’s about the quality of the visitors, not the quantity anymore. Bob: The IT sector is changing how we do business. How have you embraced the Web 2.0 technologies? Chuck: That’s what our meeting platform is about: personalization, content, etc. We now have PACK Expo TV which generated $400,000 in revenue in the first year. We understand we need to do more in the social networking area, and are evaluating LinkedIn, Facebook and Trade Show Executive others. Bob: How did you get started in this industry? Chuck: By accident, like most of us. I needed a job after college and my brother’s father-in-law worked for the American Meat Institute and they needed an assistant to the assistant in the show department. That was in 1974 and the rest is history. Bob: Who were your mentors? Chuck: PMMI members are my best friends and mentors. But my primary mentors are the chairmen that I’ve worked with over the past 19 years. Bob: What qualities will future show organizers need to succeed in this industry in the next ten years? Chuck: Hire people smarter than you are. You also need people who can see out into the future. Bob: What keeps you awake at night? Chuck: Besides my aches and pains, it’s mostly making sure we are part of “the next thing” in our industry sector, whatever that is. Some kid in a garage somewhere is going to invent something that I need to know about and be part of. Contact Chuck Yuska at 703-243-8555 or [email protected] Bob Dallmeyer is Past Chairman of both the International Association of Exhibitions and Events (IAEE) and the Trade Show Exhibitors Association (TSEA), Bob Dallmeyer as well as a former Director of the Center for Exhibition Industry Research (CEIR). In 2006, he was inducted into the Convention Industry Council’s “Hall of Leaders.” Contact Bob at 323-934-8300 or [email protected] October 2008 39 Pardon our Dust By Renee DiIulio, senior editor, news & directories and Nicole Burnes, assistant editor Nearly 700,000 SF of Exhibit Space Added to the Inventory This Year Carlsbad, CA – The inventory of prime exhibit space in North America swelled to nearly 700,000 square feet this year, and meeting space increased by over 550,000 square feet, according to Trade Show Executive’s Pardon Our Dust: A SemiAnnual Report of New Convention Centers and Expansions. Through the year 2012, new builds, expansions and renovations will add even more – 5.6 million square feet of prime exhibit space and 2.4 million square feet of meeting space once they are completed. This construction activity will stretch across 18 states in the U.S., four provinces in Canada and two states in Mexico. By the time most of these convention centers are completed, the current economic slowdown will be a distant memory. In the meantime, the weakened economy has shouldered the blame for delaying some new facilities and expansions, namely the Echelon Complex in Las Vegas and the Jacob K. Javits Convention Center in New York, which are now on hold. To track the latest information on who’s expanding, renovating and building anew, this semi-annual report includes a construction calendar on page 42; detailed listings starting on page 44; and a list of additional facilities and expansions in the early discussion stages on page 54. Trade Show Executive Snapshot: Crunching the Numbers This sixth edition of Trade Show Executive’s semi-annual Pardon Our Dust Report analyzes 42 convention centers which are in the construction phase. An additional 30 facilities are in the early development stages and are noted on p. 54. Here are some fast facts about the current construction activity: • Of the 42 centers analyzed in this report, 12 are new facilities under construction and 30 are expansions. • Ten convention centers completed construction this year. Three were new builds and seven were expansions. 40 October 2008 • Of the 30 proposed centers in the planning stages (see p. 54), 10 would be new facilities, 18 would expand existing centers and 2 would renovate only. • The facilities completed this year have added 695,100 square feet of prime exhibit space and 576,021 square feet of meeting space. • The projects underway will add a total of 5,648,358 square feet of prime exhibit space and 2,441,633 square feet of meeting space when completed. • Of this, expansions will be responsible for 4,353,775 square feet of prime exhibit space and Trade Show Executive 1,216,766 square feet of meeting space. • New facilities will add 1,294,583 square feet of prime exhibit space and 1,224,867 square feet of meeting space. • New builds average 129,458 square feet of prime exhibit space and 158,108 square feet of meeting space. • Reflecting the continued trend of increasing meeting space, the average exhibit-to-meeting space ratio for expansions underway dropped to 3.7 from 4.2; the ratio for new facilities fell again, to 0.85 from 0.93. Continued on page 42 www.TradeShowExecutive.com A modern update of the archetypal fieldhouse design, Lucas Oil Stadium utilizes advanced engineering in this all-weather, multi-purpose venue sporting a retractable roof, seating for 63,000 fans, 12 meeting rooms and 183,000 square feet of exhibit space. But wait, we’re not done, yet. The completion of Lucas Oil Stadium in August 2008 will clear the way for Phase V expansion of the Indiana Convention Center. In 2010, ICCLOS will total 747,000 square feet of exhibit space for trade shows and 188,000 square feet of meeting space. By any standard, it’s a monumental achievement for the city of Indianapolis. Not so much, for our competition. 317.262.3400 | www.icclos.com Trade Show Executive’s Construction Calendar Continued from page 42 An Overview of 2008 and a Look to 2012 2008 2009 1st Quarter • International Exposition Center (I-X) Center, Cleveland, OH • The Renaissance Montgomery Hotel & Spa at the Convention Center, Montgomery, AL 1st Quarter • Caesars Palace, Las Vegas, NV (2009) • Concord Resort & Golf Club, Kiamesha Lake, NY (2009) • Jackson Convention Complex, Jackson, MS • Lancaster County Convention Center, Lancaster, PA • Northlands, Edmonton, AB, Canada (2009) • Ocean Center, Daytona Beach, FL • Greater Philadelphia Expo Center at Oaks, Reading, PA (2009) 2nd Quarter • Carolina First Center, Greenville, SC • Foxwoods Resort Casino & MGM Grand at Foxwoods, Mashantucket, CT • Gaylord National Resort & Convention Center, National Harbor, MD • JW Marriott Desert Ridge Resort & Spa, Phoenix, AZ 3rd Quarter • Dena’ina Civic & Convention Center, Anchorage, AK • Expo Square, Tulsa, OK • International Centre, Mississauga, ON, Canada • Raleigh Convention Center, Raleigh, NC 4th Quarter • Phoenix Convention Center, Phoenix, AZ • Expo Guadalajara, Guadalajara, Jal • Expo Imperial, Acapulco, Gro 2nd Quarter • Direct Energy Centre, Toronto, ON, Canada • Hard Rock Hotel & Casino Las Vegas, Las Vegas, NV • Pasadena Convention Center, Pasadena, CA • Vancouver Convention & Exhibition Centre, Vancouver, BC, Canada 3rd Quarter • Calgary Stampede Park, Calgary, AB, Canada • Santa Clara Convention Center, Santa Clara, CA 4th Quarter • ARIA Resort & Casino (CityCenter), Las Vegas, NV • Greater Columbus Convention Center, Columbus, OH • Embassy Suites Pleasant Grove Hotel, Convention Center & Spa, Pleasant Grove, UT • Grand Hyatt Las Vegas at the Cosmopolitan Resort & Casino, Las Vegas, NV • IPSCO Place, Regina, SK, Canada • Mississippi Coast Coliseum & Convention Center, Biloxi, MS • SeaGate Convention Centre, Toledo, OH 2010 & Beyond (See also p.54 for a list of projects in the early discussion phase) 1st Quarter 2010 • Charlotte Convention Center, Charlotte, NC • JW Marriott San Antonio Hill Country Resort & Spa, San Antonio, TX • Myrtle Beach Convention Center, Myrtle Beach, SC (2010) • Pennsylvania Convention Center, Philadelphia, PA (2010) • Tulsa Convention Center, Tulsa, OK (2010) • Waco Convention Center, Waco, TX (2010) 2nd Quarter 2010 • Las Cruces Convention Center, Las Cruces, NM 4th Quarter 2010 • Indiana Convention Center & Lucas Oil Stadium, Indianapolis, IN • Irving Convention Center, Irving, TX 2011 • Gaylord Opryland Resort & Convention Center, Nashville, TN • Las Vegas Convention Center, Las Vegas, NV • Niagara Convention & Civic Centre, Niagara Falls, ON, Canada 2nd Quarter 2011 • Ottawa Congress Centre, Ottawa, ON, Canada 2012 • Tropicana Resort & Casino, Las Vegas, NV To Be Determined • AmericasMart, Atlanta, GA • Jacob K. Javits Convention Center, New York, NY • The Meeting Center at Echelon, Las Vegas, NV • New Orleans Morial Convention Center, New Orleans, LA • The UnConvention Center, Pier 94, New York, NY Continued on page 44 42 October 2008 Trade Show Executive www.TradeShowExecutive.com PHOENIXCONVENTIONCENTER.COM HOW DID WE FARE WITH A MAJOR COSMETICS CONFERENCE? PINK. THEY WERE TICKLED For an event as big as the 2009 Mary Kay Inc. Leadership Conference, you want to make sure you’re looking your best. And between our nearly 900,000 square feet of meeting and exhibit space, our single-point-of-contact service, and a vibrant downtown alive with things to fill the days and nights, Mary Kay chose us knowing the experience would be more than colorful. So contact us today, and Photo by Jill Richards give your event the perfect foundation for success. A whole new angle on convention centers. 800-282-4842 www.TradeShowExecutive.com Trade Show Executive October 2008 43 Trade Show Executive’s By Renee Di Iulio, senior editor, news & directories A Semi-Annual Report of New Exhibition Centers & Expansions ***Trade Show Executive magazine uses “prime exhibit space” as the primary metric for convention center exhibit space, rather than total exhibit space, which can be misleading. Prime exhibit space refers strictly to exhibit space within dedicated exhibit halls, whether contiguous or not. It excludes meeting space, ballrooms, pre-function areas and outdoor space, which are listed in other sections of the chart. Continued from page 42 Exhibition FacilityExisting Space Post ConstructionKey Features Management ARIZONA Phoenix Phoenix Convention Center Prime Exhibit Space: 207,000 sf 100 North Third St. Meeting Space: 92,000 sf Phoenix, AZ 85004 55 Breakout Rooms www.phoenixconventioncenter.com See our ad on page 43 Prime Exhibit Space: 645,500 sf 21,000 sf conference center is IACC certified. Flex Space: 45,000 sf Meeting Space: 167,000 sf 120 Breakout Rooms Completion Date: Dec. 2008 Phase: Construction more than 50% complete City of Phoenix owned and managed. Jay Green, Director, (602) 262-6225; [email protected]. Kathy Schultheiss, Deputy Director, Sales & Marketing, (800) 282-4842; [email protected]. CALIFORNIA Pasadena Pasadena Convention Center Prime Exhibit Space: 26,650 sf Prime Exhibit Space: 80,000 sf Includes 3,000-seat Pasadena Civic 300 E. Green St. Meeting Space: 28,000 sf Meeting Space: 28,000 sf Auditorium. $121.6 MIL expansion to Pasadena, CA 91101 18 Breakout Rooms Completion Date: Spring 2009 include 25,000 sf ballroom and 28,000 See www.pasadenacenter.com Phase: Construction more than sf meeting space. Walking distance to our ad 50% complete to 4 hotels, 200 shops and restaurants. on page 45 Santa Clara Santa Clara Convention Center Prime Exhibit Space: 100,000 sf Prime Exhibit Space: 122,400 sf The new 22,400 sf of space is flexible 1850 Warburton Ave. Meeting Space: 47,000 sf Meeting Space: 47,000 sf and can be used for exhibits or meetings. Santa Clara, CA 95050 25 Breakout Rooms Completion Date: Summer 2009 607-seat theater. Column-free exhibit hall. www.santaclara.org Phase: Construction Wireless access throughout. Over 2,000 free parking spaces. On-site UPS Store. Michael Ross, CEO, (626) 793-2122; [email protected]. James Canfield, Executive Director, (626) 793-2122; [email protected]. Monica Smith, Director of Sales, (800) 307-7977; [email protected]. Steve Van Dorn, President & CEO, (408) 380-1231; [email protected]. Annette Manhart, Vice President of Convention Sales, Marketing & Services, (408) 380-1239; [email protected]. FLORIDA Daytona Beach Ocean Center Prime Exhibit Space: 60,000 sf Prime Exhibit Space: 160,000 sf Facility includes an arena and conference 101 N. Atlantic Ave. Meeting Space: 23,000 sf Meeting Space: 53,000 sf center. Located on “World’s Most Daytona Beach, FL 32118 18 Breakout Rooms Completion Date: Jan. 2009 Famous Beach.” www.oceancenter.com Phase: Construction Rick Hamilton, Director, (386) 254-4500; (800) 858-6444; [email protected]. Lori Hunter, Director of Sales, (386) 254-4500; (800) 858-6444; [email protected]. GEORGIA Atlanta AmericasMart Prime Exhibit Space: 400,000 sf Prime Exhibit Space: TBD 3 buildings, 8 exhibit floors. Connected Brian Quirk, Exec. Dir. of Sales & Marketing, 240 Peachtree St., Ste. 2200 Meeting Space: 61,500 sf Meeting Space: TBD to 1,100-room Westin; walking distance (404) 220-2686; [email protected]. Atlanta, GA 30303 30 Breakout Rooms Breakout Rooms: TBD to 10,000 hotel rooms. Ashley Cooper, National Sales Manager, www.americasmart.com Completion Date: Groundbreaking (404) 220-2657; [email protected]. Phase: Demolition completed Continued on page 46 44 October 2008 Trade Show Executive www.TradeShowExecutive.com © Pasadena CVB 2008 SIMPLY MORE SPACE Pasadena’s Jet Propulsion Lab sent a mission to Mars in hopes of finding life in outer space. Whatever your mission is, you’ll find everything your audience needs just steps away from our $150 million renovated convention center and hotels. Starting Spring 2009, the Pasadena Convention Center will provide you with more space, more meeting rooms and even a new ballroom. Call 800.307.7977 to reserve your space and enjoy the art, the culture, the indoors and out of a worldrenowned city found at VisitPasadena.com. You couldn’t be more welcome – no matter what planet you’re from. To book your meeting, visit us at PasadenaMeetings.com www.TradeShowExecutive.com Trade Show Executive October 2008 45 Trade Show Executive’s 2008 Semi-Annual Report | New Convention Centers & Expansions Continued from page 44 Exhibition FacilityExisting Space Post ConstructionKey Features Management INDIANA Indianapolis Indiana Convention Center & Prime Exhibit Space: Lucas Oil Stadium (LOS) Convention Center: 312,300 sf 100 S. Capitol Ave. LOS: 183,000 sf Indianapolis, IN 46225 Meeting Space: www.icclos.org Convention Center: 108,260 sf/ 36 Breakout Rooms LOS: 13,000 sf/ 12 Breakout Rooms See our ad on page 41 Prime Exhibit Space: Convention Center: 566,300 sf LOS: 183,000 sf Meeting Space: Convention Center: 144,805/ 83 Breakout Rooms LOS: 13,000 sf/ 12 Breakout Rooms Completion Date: Convention Center: Late 2010 LOS: Opened August 2008 Expansion figures are estimates only. Connected by skywalk to 8 premium hotels; 15 minutes from the airport. State-of-the-art Internet and data services. RCA Dome networking to be torn down. Capital Improvement Board: Barney Levengood, Executive Director, (317) 262-3403; [email protected]. Linda Addaman, Director of Marketing & Sales, (317) 262-3404; [email protected] LOUISIANA New Orleans New Orleans Morial Convention Center Prime Exhibit Space: 1,100,000 sf Prime Exhibit Space: TBD $60 MIL renovation completed. Confer- 900 Convention Center Blvd. Meeting Space: 200,000 sf Meeting Space: TBD ence center planning underway. Located New Orleans, LA 70130 140 Breakout Rooms Completion Date: TBD within walking distance to 20,000 hotel www.mccno.com Phase: Proposed rooms, world-class restaurants and arts district. Robert L. “Bob” Johnson, President & General Manager, (504) 582-3001. Tim Hemphill, Executive Director of Sales & Marketing, (504) 582-3023; [email protected]. Keith Levey, Director of Sales, (504) 582-3023; [email protected]. MISSISSIPPI Biloxi Mississippi Coast Coliseum & Prime Exhibit Space: 125,000 sf Convention Center Meeting Space: 30,000 sf 2350 Beach Blvd. 16 Breakout Rooms Biloxi, MS 39531 www.mscoastcoliseum.com Prime Exhibit Space: 200,000 sf Located directly across from the beach. Meeting Space: 80,000 sf Reconstruction is underway with 23 Breakout Rooms expansion to take place when complete. Completion Date: Oct. 2009 Phase: Repair and construction Jackson Jackson Convention Complex Prime Exhibit Space: 21,000 sf Prime Exhibit Space: 60,000 sf 25,000 sf ballroom; 33,000 sf pre-function 105 E. Pascagoula St. 13 Breakout Rooms 20 Breakout Rooms space; 382-seat theater, column-free; Jackson, MS 39201 Completion Date: Early 2009 dual-loading docks; state-of-the-art www.visitjackson.com Phase: Construction more than telecommunications; crystalline folding glass. See 50% complete our ad on page 47 Paula April, Director of Marketing, (228) 594-3700; [email protected]. Managed by SMG. Linda McCarthy, General Manager, (601) 960-2321; lmccarthy@ jacksonconventioncomplex.com. Capital City Convention Center Commission: Rosemary Maxey, Office Manager, (601) 960-2321; [email protected]. NEVADA Las Vegas Caesars Palace Prime Exhibit Space: 50,000 sf Prime Exhibit Space: 110,000 sf $1 BIL 2-level facility; 2 ballrooms expand 3570 Las Vegas Blvd. South Meeting Space: 240,000 sf Meeting Space: 301,000 sf to 55,000 sf each; 2 boardrooms; break- Las Vegas, NV 89109 56 Breakout Rooms Approx. 100 Breakout Rooms outs; promenades; banquet kitchens; www.lvmeetingsbyharrahs.com Completion Date: 2009 support facilities; terrace. New 665-room Phase: Construction Octavius Tower to adjoin Augustus Tower. ARIA Resort & Casino (CityCenter) New Facility Meeting Space: 300,000 sf 9882 Frank Sinatra Dr. 36 Breakout Rooms Las Vegas, NV 89109 Completion Date: Late 2009 www.citycenter.com Phase: Construction Grand Hyatt Las Vegas at the New Facility Cosmopolitan Resort & Casino 3700 Las Vegas Blvd. South Las Vegas, NV 89109 www.cosmolv.com Gary Selesner, President, (877) MEET-702; [email protected]. John Unwin, General Manager, (877) MEET-702; [email protected]. Michael Massari, VP Meeting Sales & Operations, Las Vegas, (877) MEET-702. 4,000-room resort and casino; 300,000 sf Stephanie Windham, Director of Sales, meeting and pre-function space, 4 ballrooms, (702) 590-7171; [email protected]. 36 meeting rooms, 2 boardrooms; 76-acre multi-use development of boutique hotels, condo hotel and 500,000 sf retail/entertainment. Prime Exhibit Space: 75,000 sf Vertical design of steel and glass. Meeting Space: 150,000 sf 40 Breakout Rooms Completion Date: Late 2009 Phase: Construction Jennifer Herring, Director of Sales, (702) 309-6303; [email protected]. Continued on page 48 46 October 2008 Trade Show Executive www.TradeShowExecutive.com For your next tradeshow, why not trade up? Many cities have convention centers that are stuck outside the city itself. Yet, when you host a conference, meeting, or tradeshow somewhere, you usually want to do something else while you’re there. Take in an art exhibit. See a pro ball game. Catch a blues show. That’s why you’ll be happy to know about the new Jackson Convention Complex underway in the heart of downtown Jackson, Mississippi. Scheduled to open in early 2009, this crystalline showplace will be integrated with the Mississippi TelCom Center already open for business. The combined 330,000-square-foot facility will offer luxurious exhibit and meeting space, together with the very latest in conferencing technology. And it’s all just a few steps away from lots of other fun stuff. Call 877.383.MEET or visit jacksonconventioncomplex.com today for details. www.TradeShowExecutive.com Trade Show Executive October 2008 47 Trade Show Executive’s 2008 Semi-Annual Report | New Convention Centers & Expansions Continued from page 46 Exhibition FacilityExisting Space Post ConstructionKey Features Management NEVADA (continued) Hard Rock Hotel & Casino Meeting Space: 12,000 sf Las Vegas 455 Paradise Rd. Las Vegas, NV 89169 www.hardrockhotel.com Prime Exhibit Space: TBD Meeting Space: TBD Completion Date: Mid-2009 Phase: Design Completed expansion of 60,000 sf exhibit and meeting space. Rooms and gaming space to be added as well. David Sukala, Assistant Director of Sales, (702) 693-4309; [email protected]. Las Vegas Convention Center Prime Exhibit Space: 1,970,000 sf 3150 Paradise Rd. Meeting Space: 243,000 sf Las Vegas, NV 89109 144 Breakout Rooms www.lvcva.com Prime Exhibit Space: 2,039,000 sf Meeting Space: 296,000 sf Completion Date: Phase I: 2011 Phase: Design $890 MIL enhancement program includes grand lobby connecting the three halls; new meeting room concourse; technology and electrical upgrades. Chris Meyer, CEM, CMP, VP of Convention Sales, (702) 892-0711; [email protected]. Prime Exhibit Space: 321,000 sf Meeting Space: 435,000 Completion Date: TBD; Construction postponed until economic factors improve. 750,000 sf meeting and exhibit space. Approx. 5,000 guest rooms; 5 hotel brands; retail; entertainment, dining, nightlife. 1/2-mile from convention center. Gus Tejeda, VP Sales, (702) 888-8000; [email protected]. The Meeting Center at Echelon New Facility 3000 Las Vegas Blvd. South Las Vegas, NV 89109 www.echelonresorts.com Tropicana Resort & Casino Prime Exhibit Space: 54,720 sf 3801 Las Vegas Blvd. South Meeting Space: 34,000 sf Las Vegas, NV 89109 7 Breakout Rooms www.tropicanalvsales.com Prime Exhibit Space: Phase 1: Las Vegas strip location. Flexible 150,000 sf; Phase 2: 300,000 sf room configurations. Meeting Space: Phase 2: 150,000 sf Completion Date: 2012 Leslie Holland, National Sales Manager, (888) 810-8767; [email protected]. Prime Exhibit Space: TBD Meeting Space: TBD Completion Date: 2nd half 2010 Kem Mompellier, Executive Director, LCCVB, (575) 541-2444; [email protected]. NEW MEXICO Las Cruces Las Cruces Convention Center New Facility Las Cruces, NM www.lascrucescvb.org Facility will have between 80,000 and 85,000 gsf. Groundbreaking expected 2009. NEW YORK Kiamesha Lake Concord Resort & Golf Club New Facility Kiamesha Lake, NY 12751 www.concordresort.com New York City Jacob K. Javits Convention Center Prime Exhibit Space: 760,000 sf 655 W. 34th St. Meeting Space: 28,000 sf New York, NY 10001 102 Breakout Rooms www.javitscenter.com Prime Exhibit Space: 150,000 sf Site encompasses more than 1,600 Margaret Jackson, Manager, (845) 794-4000. Meeting Space: 60,000 sf acres of land and renowned “Monster Completion Date: 2009 Course.” Phase: Construction Prime Exhibit Space: TBD Meeting Space: TBD Completion Date: TBD Phase: Design Fully fiber-optic compatibility for broadcast and telecommunication transmissions. 1,500-room hotel proposed. James Hamilton, Director of Sales & Marketing, (212) 216-2186; [email protected]. The UnConvention Center, Pier 94 Prime Exhibit Space: 139,000 sf Prime Exhibit Space: 355,000 sf Midtown location. Easy access from Elyse Kroll, President, (212) 759-7023. 755 12th Ave. Meeting Space: None Meeting Space: TBD highway. Ample parking. Unobstructed Mike Fiorentino, Sales Director, New York, NY 10019 Completion Date: TBD exhibit space. (212) 759-7023; [email protected]. www.pier94.com NORTH CAROLINA Charlotte Charlotte Convention Center Prime Exhibit Space: 280,000 sf 501 S. College St. Meeting Space: 90,000 sf Charlotte, NC 28202 46 Breakout Rooms www.charlotteconventionctr.com Prime Exhibit Space: TBD Meeting Space: 90,000 sf Adding New Ballroom Space Completion Date: Early 2010 Phase: Construction The NASCAR Hall of Fame will connect via a convenient overstreet walkway. The new 40,000+ sf ballroom will provide the center’s same awardwinning food service. Ted Lewis, Convention Center Manager, (704) 339-6000; [email protected]. 90,000 sf Battelle Hall will be converted into ballroom space. Connected to 4 hotels by covered walkway; close to airport. Craig Liston, SMG Regional Manager, (614) 827-2500. Sherry Fish, Senior Director of Sales, (800) 626-0241; [email protected]. OHIO Columbus Greater Columbus Convention Center Prime Exhibit Space: 426,000 sf Prime Exhibit Space: 336,000 sf 400 N. High St. Meeting Space: 99,410 sf Meeting Space: 99,410 sf Columbus, OH 61 Breakout Rooms Completion Date: Dec. 2009 www.columbusconventions.com Continued on page 50 48 October 2008 Trade Show Executive www.TradeShowExecutive.com Integrated Software for Exhibition Management Exhibit Sales & Invoicing Client-Server or Hosted Operations Management & Planning Real-Time Website Integration Integrated Floor plan Multi-Lingual & Multi-Currency Attendee Marketing & Registration Speaker Management 25,000 Users Worldwide Full Accounting www.TradeShowExecutive.com Trade Show Executive October 2008 49 Trade Show Executive’s 2008 Semi-Annual Report | New Convention Centers & Expansions Continued from page 48 Exhibition FacilityExisting Space Post ConstructionKey Features Management OHIO (continued) Toledo SeaGate Convention Centre Prime Exhibit Space: 75,000 sf Prime Exhibit Space: TBD All exhibit space is column-free. 401 Jefferson Ave. Meeting Space: 13,000 sf Meeting Space: TBD Over 600 rooms in adjoining hotel; Toledo, OH 43604 22 Breakout Rooms Completion Date: Fall 2009 downtown. www.toledo-seagate.com Phase: Construction Managed by SMG. Steve Miller, General Manager, (419) 255-3300; [email protected]. Carol DuPuis, Director of Sales, (419) 255-3300 x5021; [email protected]. OKLAHOMA Tulsa Tulsa Convention Center Prime Exhibit Space: 102,600 sf 100 Civic Center 23 Breakout Rooms Tulsa, OK 74103-3822 www.smgtulsa.com Prime Exhibit Space: 102,600 sf Renovation and new 30,000 sf 23 Breakout Rooms ballroom. Walking distance to Completion Date: 2010 more than 1,000 hotel rooms. Phase: Groundbreaking Managed by SMG: Kathy Tinker, Director of Convention Sales & Marketing, (800) 678-7177; [email protected] Prime Exhibit Space: 46,395 sf Meeting Space: 21,846 sf Completion Date: Mar. 2009 Phase: Construction Joshua Nowak, Director of Sales, Interstate Hotels & Resorts (center and hotel management), (866) 503-3786; [email protected]. PENNSYLVANIA Lancaster Lancaster County Convention Center New Facility 8 North Queen St., Ste. 302 Lancaster, PA 17603 www.lccca.com 8,483 sf ballroom. Adjacent 300- room Marriott hotel under construction for completion in March 2009. Philadelphia Pennsylvania Convention Center Prime Exhibit Space: 440,000 sf Prime Exhibit Space: 700,000 sf Downtown location; walking distance to 1101 Arch St. Meeting Space: 90,000 sf Meeting Space: 162,000 sf hotels, attractions, shopping; high- Philadelphia, PA 19107 52 Breakout Rooms 87 Breakout Rooms speed Internet access with free WiFi www.paconvention.com Completion Date: 2010 in public concourses. Phase: Construction Reading Greater Philadelphia Expo New Facility Prime Exhibit Space: 210,000 sf Center at Oaks Completion Date: 2009 2525 N. 12th St. Phase: Construction Reading, PA 19605 www.phillyexpocenter.com Stephanie Boyd, VP Sales, Marketing & Customer Relations, (215) 418-4759; [email protected]. Bill Marchese, General Manager, (267) 718-8013; [email protected]. Chris Welch, General Manager, (267) 718-8017; [email protected]. SOUTH CAROLINA Myrtle Beach Myrtle Beach Convention Center Prime Exhibit Space: 100,800 sf 2101 N. Oak St. 17 Breakout Rooms Myrtle Beach, SC 29578 www.mb-cc.com Prime Exhibit Space: TBD Meeting Space: TBD Completion Date: 2010 Phase: Financing Connected to new 402-room Sheraton. Column-free and hi-tech exhibit hall with deluxe meeting and ballrooms. Popularity of destination, beach, golf, dining and attractions. Paul Edwards, General Manager, (800) 5371690; [email protected]. Brian Monroe, Director of Sales & Marketing, (800) 537-1690; [email protected]. Prime Exhibit Space: TBD Meeting Space: TBD Completion Date: 2011 Phase: Financing Expansion to add more than 400,000 sf Randy Miller, VP, Sales, (615) 458-2899; convention and meeting space and adjacent [email protected]. 400-room all-suites hotel. 10 minutes from airport; 2,881 guest rooms; near downtown. Prime Exhibit Space: 50,000 sf 20 Breakout Rooms Completion Date: Nov. 2010 Phase: Groundbreaking 20,000 sf ballroom, 20,000 sf breakout space. Second phase to include entertainment, restaurants, retail, cinema and hotel. TENNESSEE Nashville Gaylord Opryland Resort & Prime Exhibit Space: 263,000 sf Convention Center Meeting Space: 337,000 sf 2800 Opryland Dr. 101 Breakout Rooms Nashville, TN 37214-1297 www.gaylordopryland.com TEXAS Irving Irving Convention Center New Facility 500 W. Las Colinas Blvd. Irving, TX 75039 www.irvingtexas.com See our ad on page 51 Cyndi Golden, Asst. Executive Director/Sales, Irving CVB, (972) 252-7476; [email protected]. Managed by SMG: Gregg Caren, SMG, (215) 592-7476; [email protected]. Continued on page 52 50 October 2008 Trade Show Executive www.TradeShowExecutive.com Holding your meeting in Irving, Texas gives you three cities for the price of one! Located right between Dallas and Fort Worth, it’s just minutes from DFW International Airport, and a short drive to an amazing array of options for dining, shopping, sports, and culture. Irving boasts more than 11,000 modern hotel rooms, ranging from extravagant to efficient, most with weekend rates that let you stretch your budget. Still borderline? Call our award-winning team at 1.800.247.8464 or visit our website at www.irvingtexas.com. You’ll be amazed at what’s waiting for you within our cities’ limits. Irving, Texas: In Between and Far Above! | 1 . 800 . 2 . IRVING | www.irvingtexas.com | www.TradeShowExecutive.com Trade Show Executive October 2008 51 Trade Show Executive’s 2008 Semi-Annual Report | New Convention Centers & Expansions Continued from page 50 Exhibition FacilityExisting Space Post ConstructionKey Features Management TEXAS (continued) San Antonio JW Marriott San Antonio Hill New Facility Country Resort & Spa 1717 N. Loop 1604 East, Ste. 310 San Antonio, TX 78232 www.jwsanantonio.com Prime Exhibit Space: 40,000 sf Meeting Space: 100,000+ sf 19 Breakout Rooms Completion Date: Mar. 2010 Phase: Construction 1,002 rooms; 140,000+ sf customizable indoor space, including 40,000 sf grand ballroom, 21,000 sf junior ballroom, 3 outdoor event venues. Mike Kass, Director of Sales & Marketing, (210) 403-3434; [email protected]. Waco Waco Convention Center Prime Exhibit Space: 74,000 sf P.O. Box 3570 9 Breakout Rooms Waco, TX 76702-2570 www.wacocvb.com/conv.html Prime Exhibit Space: 74,000 sf Meeting Space: TBD Completion Date: 2010 Phase: Groundbreaking Project will add 25,000 sf pre-function and meeting space, new interior finishes, improved technology, enhanced catering and services and new exterior. Carla Pendergraft, CMP, Director of Sales, (254) 750-5810; [email protected]. Prime Exhibit Space: TBD Meeting Space: TBD Completion Date: Fall 2009 Phase: Groundbreaking Will offer more than 100,000 sf of flexible meeting and convention space; 300-suite hotel. John Q. Hammons Hotels & Resorts, (417) 864-4300. UTAH Pleasant Grove Embassy Suites Pleasant Grove New Facility Hotel, Convention Center & Spa Pleasant Grove, UT www.jghotels.com CANADA Alberta/Calgary Calgary Stampede Park Prime Exhibit Space: 330,000 sf Prime Exhibit Space: 380,000 sf Calgary’s largest and most versatile group Orest Iwanylo, Facilities Marketing 1410 Olympic Way SE Meeting Space: 20,000 sf Meeting Space: 20,000 sf of facilities, hosting over 1,300 events per Manager, (403) 261-0216; Calgary, AB T2G 2W1 16 Breakout Rooms 16 Breakout Rooms year, including trade shows, meetings, [email protected]. www.stampedevenues.com Completion Date: Aug. 2009 banquets and sporting events. David Beck, Senior Manager, Phase: Groundbreaking (403) 261-0531; [email protected]. Alberta/Edmonton Northlands Prime Exhibit Space: 254,000 sf Prime Exhibit Space: 465,000 sf State-of-the-art exhibition space and new Trent Evans, Trade & Consumer Box 1480 4 Breakout Rooms Meeting Space: 20,000 sf conference center with private outdoor patio Show Manager, (780) 471-7120; Edmonton, AB T5J 2N5 20 Breakout Rooms 7 minutes from downtown. [email protected]. www.northlands.com Completion Date: Phase I: 2008; Phase II: 2009 British Columbia/Vancouver Vancouver Convention & Exhibition Centre Prime Exhibit Space: 91,000 sf Prime Exhibit Space: 314,000 sf Expansion to triple size to approx. Lynn Menzies, Sales Manager, 999 Canada Pl., Ste. 200 Meeting Space: 25,000 sf Meeting Space: 85,000 sf 471,000 sf; includes 314,000 sf exhibit (604) 647-7345; [email protected]. Vancouver, BC V6C 3C1 20 Breakout Rooms 72 Breakout Rooms space, 72 meeting rooms and 55,000 sf www.vcec.ca Completion Date: Spring 2009 ballroom. Walk to 13,000+ hotel rooms; Phase: Construction restaurants; shopping. Ontario/Niagara Falls Niagara Convention & Civic Centre New Facility Prime Exhibit Space: 100,000 sf 1,000-seat theater. Located in the 6380 Fallsview Blvd., Ste. 202 Meeting Space: approx. 15,000 sf heart of Niagara Falls tourist district. Niagara Falls, ON L26 7Y6 Completion Date: 2011 5,000 hotel rooms within 1/2-mile. www.fallsconventions.com Phase: Design Ontario/Ottawa Ottawa Congress Centre Existing building demolished Prime Exhibit Space: 60,000 sf Center to offer 200,000 sf of highly 55 Colonel By Dr. Phase: Design flexible meeting space and will be Ottawa, ON K1N 9J2 Completion Date: April 2011 connected to 495-room Westin hotel. www.ottawacongresscentre.com Kerry Painter, President/General Manager, (905) 357 6222; [email protected]. Patrick Kelly, President, (613) 563-1984; [email protected]. Andrew Beattie, Director of Sales, (613) 563-1984; [email protected]. Continued on page 54 52 October 2008 Trade Show Executive www.TradeShowExecutive.com What are your plans for December? Save the Date: Expo! Expo! IAEE’s Annual Meeting & Exhibition 9-11 December 2008 • Miami Beach, Florida • www.iaee.com/expo www.TradeShowExecutive.com Trade Show Executive October 2008 53 Trade Show Executive’s 2008 Semi-Annual Report | New Convention Centers & Expansions Continued from page 52 Exhibition FacilityExisting Space Post ConstructionKey Features Management CANADA (continued) Ontario/Toronto Direct Energy Centre (formerly Prime Exhibit Space: 1,000,000 sf Prime Exhibit Space: 1,000,000 sf The National Trade Centre) Meeting Space: 25,000 sf Meeting Space: 55,000 sf 100 Princes’ Blvd., Exhibition Place 24 Breakout Rooms 50 Breakout Rooms Toronto, ON M6K 3C3 Completion Date: Apr. 2009 www.directenergycentre.com Phase: Groundbreaking 8 state-of-the-art exhibit halls plus Ricoh Coliseum, a 10,000-seat sports and entertainment center. Downtown location. On-site parking for 8,000. Floor load: 350 lbs./sf. Ceiling heights: 12’-60’. 31 truck bays. Arlene Campbell, General Manager, (416) 263-3030; [email protected]. Laura Purdy, Director of Sales & Marketing, (416) 263-3020; [email protected]. Saskatchewan/Regina IPSCO Place Prime Exhibit Space: 270,000 sf Prime Exhibit Space: TBD 1700 Elphinstone St. Meeting Space: 40,000 sf Meeting Space: TBD Regina, SK S4P 2Z6 Completion Date: Phase 1: 2009 www.ipscoplace.com Phase: Groundbreaking Multi-purpose facility accommodating sports, business and community organizations. Project will add a 278,000 sf multi-purpose complex and renovate the Queensbury Convention Centre. Mark Allan, President & CEO, (306) 781-9200; [email protected]. Neil Donnelly, VP Sales & Marketing, (306) 781-9200; [email protected]. Mexico Guerrero/Acapulco Expo Imperial New Facility Prime Exhibit Space: 242,188 sf Located in the exclusive Aran Rush, Exhibitions Director, Blvd. de las Naciones y Blvd. Barra Vieja, Meeting Space: 113,021 sf Diamante Zone of Acapulco. +52 (744) 4621 357; CP 39690, Acapulco Diamonte, Gro 50 Breakout Rooms Operated by SMG Mexico. [email protected]. www.expoimperial.com Completion Date: Fall 2008 Jalisco/Guadalajara Expo Guadalajara Prime Exhibit Space: 298,837 sf Prime Exhibit Space: 449,777 sf Multifunctional space; state-of-the-art Miguel Angel Fong, General Av. Mariano Otero 1499, Verde Valle, Meeting Space: 207,743 sf Meeting Space: TBD technology. Host to some Director, +52 (33) 3343 3000; CP 44550, Guadalajara, Jal 26 Breakout Rooms Completion Date: Fall 2008 of the most relevant shows in [email protected]. www.expo-guadalajara.com Mexico. Just turned 20 years old. Thelma Garcia, Sales Director, +52 (33) 3343 3000; [email protected]. Continued from page 40 Talk of the Town The 30 cities and venues listed here are in the discussion phase of expansions, renovations or new facilities and are debating proposals, financials and design. There are often supporters on both sides, and with the growing bloggersphere, any citizen can voice his or her opinion. Officials are challenged to balance future needs against today’s uncertainties (not the least of which is the economy). What will they decide? Trade Show Executive will continue to report these decisions as they are made. Proposed expansions • Albany Convention Center, Albany, NY • Albuquerque Convention Center, Albuquerque, NM (renovations only) • Alliant Energy Center, Madison, WI • Anaheim Convention Center, Anaheim, CA • Bemidji Regional Events Center, Bemidji, MN • Bismarck Civic Center, Bismarck, ND • Boise Convention Center, Boise, ID • Boston Convention & Exhibition Center, Boston, MA • Cleveland Medical Mart & Trade Show Facility, Cleveland, OH • Cobo Convention Center, Detroit, MI • Duluth Entertainment Convention Center, Duluth, MN • Gaylord Resort and Convention Center - Chula Vista, CA • Gaylord Mesa, Mesa, AZ • Fox Cities Convention Center, Appleton, WI • Henry B. Gonzalez Convention Center, San Antonio, TX • • • • • • • • • • • • • • • Memphis Cook Convention Center, Memphis, TN Music City Center, Nashville, TN Myriad Botanical Resort, Tunica, MS Oberlin (College) Convention Center, Oberlin, OH Ontario Convention Center, Ontario, CA Orange County Convention Center, Orlando, FL Palm Beach County Convention Center, West Palm Beach, FL Nicholas J. Pirro Convention Center at Oncenter, Syracuse, NY (renovations only) Roland E. Powell Convention Center, Ocean City, MD San Diego Convention Center, San Diego, CA Tucson Convention Center, Tucson, AZ Walter E. Washington Convention Center, Washington, DC (renovations only) Washington State Convention & Trade Center, Seattle, WA Winnipeg Convention Centre, Winnipeg, MB, Canada Wynn Resorts, Las Vegas, NV Trade Show Executive www.TradeShowExecutive.com 54 October 2008 Special Report Part ten-p IV of a ar on b t report atten uilding d trade ance at show s How Natural Products Expo West Grew Attendance by By Sandi Cain, news editor Nearly 20% in Two Years Growing Green. The Natural Products West Expo has seen its attendance double in the past two years as consumers embrace natural and sustainable products. The show has also strived to be a leader in the trend toward greener trade shows. Natural Products Expo West has posted double-digit attendance growth in the past two years on the strength of a continuing evolution with its co-location partnerships, its focus on a growing stable of new and expanded product lines and its international efforts. It also has a growing presence as a leader in the greening of trade shows—an effort begun well before the current frenzy to ‘go green.’ Green efforts don’t directly generate attendance increases, according to Group Show Director Sandy Voss, but the show beefs up its green component every year. “We see it as the right thing to do, and if we generate press and audience from it, that furthers our mission to mainstream 56 October 2008 the concept,” Voss said. Natural Products Expo West is heading into its 29th year at the Anaheim Convention Center. Since 2006, Expo West has seen its overall attendance swell by 19% to 53,110 last March. Professional attendance grew by 12% during the same period. Exhibit space expanded from 288,700 net square feet in 2006 to 338,700 net square feet earlier this year. And hotel occupancy has blossomed to nearly 27,000 in 2008. Natural Products is produced by New Hope Natural Media, a division of Penton Media, Inc. and is co-located with SupplyExpo, the Nutracon conference, the Healthy Baking Seminar and the Fresh Ideas Organic Marketplace. Fresh Ideas didn’t start out as a pavilion Trade Show Executive but rather as a new opportunity at a lower price point than the exhibit hall to try and attract local, small organic companies. As the natural trend gravitated to other products, so did the show. Now the event includes a wide variety of healthy products—both those already on the market and those that will be seen in the future. Natural and Organic Products Are Becoming Mainstream The booming consumer demand for organic, natural foods and a newfound interest in sustainable products is an extra bonus for the show. These trends have moved many natural and organic products into the mainstream of the food industry. www.TradeShowExecutive.com Voss said. During the event, there is a special reception for international attendees, with a featured country each year. Identifying Growth Sectors Organizers also make an effort to reach out to up-and-coming sectors in the domestic natural and organic products realm. “We’ve targeted healthy ethnic foods, convenience store owners and food service as up-and-coming sectors,” Dageenakis said. The U.S. ethnic food market is estimated at $75 billion, according to the Agricultural Marketing Resource Center. Ethnic shoppers account for more than one-third of all supermarket sales. ‘New’ is the Big Draw. New companies and new products are drawn in droves to Natural Products West Expo. Product launches as bigger driver of attendance than consumer trends. Today, natural and organic products generate about $57 billion in annual sales, according to the Agricultural Marketing Resource Center. But what truly helps boost attendance is the show’s location in a region where demand for natural and organic products is high. “Orange County is known for its healthy and fit lifestyle—a perfect setting for this gathering,” said Amy Dageenakis, 2008 show manager. Add the growing emphasis on green trade shows, Sandy Voss and Natural Products Expo West is a draw for an increasingly diverse set of attendees. It’s also ranked among the top 100 trade shows in the U.S. and is one of the fastest-growing. Consumer trends may boost the show’s visibility, but cannot alone drive attendance, which is limited to qualified buyers. “Seeing new products is the main attendance driver,” Dageenakis said. “Many new companies as well as established ones save new product launches for the show,” she said. In all, products from roughly 1,900 companies are on display at the event. That makes the show a must show for many exhibitors and attendees. One exhibitor—the Irvine, CA office of Earthrise Nutritionals, part of Tokyobased DIC Group of companies—relies on Natural Products Expo West for about 20% of its sales leads, according to Ron Henson, vice president of sales and marketing for the company. “We exhibit in 15 to 20 shows a year,” Henson told Trade Show Executive. “If we were going to do one show, this would be the one.” He added that part of the attraction is that the show brings in international retailers and manufacturers as well as national and regional ones. “Others try to emulate it, but don’t come close,” he said. International Attendees & Exhibitors Get a Taste of the Event Natural Products relies on its Global Business Program to bring international manufacturers and suppliers to Anaheim each year to explore the market potential for their products, said Sandy Voss, trade show director. The goal is for them to return as exhibitors in future years. “Our target for international attendance is 10% to 15% of overall,” she said. The show also partners with the U.S. Department of Commerce to bring international buyers to the show to see domestic products, Input from the Market Other attendance draws include educational programs that vary based in part on surveys conducted among all session attendees each year. Speaker proposals can be submitted via email on downloadable proposal forms available on the show website. Ideas for seminars can be emailed for consideration by the Education Advisory Board. Submissions also are accepted from industry experts, consultants and educators. Out in the Field Another perk—though not necessarily an attendance driver—is in the form of field trips to local stores, organic farms and other related businesses. “These activities help us go ‘deeper’ with some categories and provide unique experiences,” Voss said. The Show was an Early Adopter of the Green Movement The show’s green effort started in 2001—well before the current surge in the going green concept—and was driven by an environmentally conscious attendee base. By 2006 Natural Products was using muslin for booth draping, recyclable panels for booth walls and wind energy to power the show, among other efforts. At that time, Darrell Denny, now chief revenue officer for Penton Media, said he hoped the trailblazing efforts would help spread the idea to other shows. Not only Continued on page 58 www.TradeShowExecutive.com Trade Show Executive October 2008 57 Special Report Continued from page 57 has the idea spread, it has become a flood. Natural Products Expo West also worked with the Anaheim Convention Center and its catering partner Aramark to incorporate more green efforts to meet the demands of attendees for natural and organic foods at the Convention Center’s concession stands. Voss said that effort may not have bolstered attendance, but clients are more satisfied now and thus more likely to return. The natural and organic menus were so well received that they were expanded to all groups planning food and beverage functions at the Anaheim Convention Center. Keeping Out Unqualified Attendees A high profile and booming attendance has its own risks for show managers. A major show featuring products popular with TM consumers naturally brings registration requests from nontrade individuals. Voss said Natural Products Expo monitors all potential attendees carefully to make certain they are qualified buyers—the primary audience for the show. “We qualify all buyer categories … to ensure who they say they are matches who they (really) are,” she said. “You will continue to see us tightening this up in an effort to maintain and increase that quality at the leading industry event,” she said. At the same time, organizers are cognizant of the need to continue to grow. To that end, Voss said they continue to seek new audience opportunities to ensure that clients are seeing “fresh faces—and the right ones” every year. Reach Sandy Voss at (303) 9989260 or [email protected] Healthy Alliance. The sign on the Anaheim Convention Center welcomes attendees to Nutracon and Supply Expo, two the four shows co-located with Natural Products West Expo. Co-location helped attendance growth by covering a wider range of healthy products. Snapshot: Natural Products Expo West/Supply Expo Name of Show: Natural Products Expo West/Supply Expo Web site: www.expowest.com Show owner: New Hope Natural Media, a division of Penton Media Inc. Show management: Sandy Voss, Trade Show Group Director Show dates: March 13-16, 2008; Next Show: March 5-8, 2009 2008 2007 2006 342,700 316,100 288,700 1999 1,941 1,795 Total Attendance: 53,110 46,461 44,451 Professional Attendance: 44,344 41,666 39,559 Total Room Nights: 24,012 23,307 19,283 Peak Room Nights: 6,670 6,332 5,174 Anaheim Convention Center Anaheim Convention Center Anaheim Convention Center Freeman Freeman Freeman Net Square Feet of Exhibit Space: Exhibiting Companies: Site: General Service Contractor: Registration Firm: 58 October 2008 CompuSystems, Inc. Trade Show Executive CompuSystems, Inc. CompuSystems, Inc. www.TradeShowExecutive.com TSE’s Trade Show Locator ZOOM™ Presents the Leading Shows Coming Up in December in North America By Vince Battaglia, managing editor of ZOOM & Nicole Burnes, assistant editor Whether you need a quick reminder of shows on the horizon or are studying the market for potential partnerships, co-locations or acquisitions, here is a list of 58 of the most important trade shows scheduled for December. Each Show Name/Management/Web Address show is listed by industry category and contains both a wide-angle and closeup view of the event, the organizer, the site and projected size. For a list of shows coming up in the next 12 months – searchable by each field – go to www.TradeShowExecutive.com. To be considered for future editions of Zoom in print and online, email information on your show to vbattaglia@ tradeshowexecutive.com and nburnes@ tradeshowexecutive.com. Show Manager Dates Venue/City/State Projected Size Karen Connors Manager, Exhibit Services 703-779-8510 12/09/2008 12/11/2008 Rio All-Suite Hotel & Casino Las Vegas, NV 26,000 NSF 325 Exhibitors 1,500 Attendees Agricultural Retailers Assn. Conference & Exposition ARA www.aradc.org Stacy Mayuga Dir., Mktg. & Communications 202-457-0825 12/02/2008 12/04/2008 Hilton Austin Hotel Austin, TX 5,000 NSF 72 Exhibitors 600 Attendees Amarillo Farm & Ranch Show Cygnus Expositions www.farmshows.com Darren Winfield Show Manager 952-808-3300 12/02/2008 12/04/2008 Amarillo Civic Center Amarillo, TX 115,000 NSF 500 Exhibitors 30,000 Attendees Great Lakes Fruit, Vegetable & Farm Market Expo Great Lakes Expo www.glexpo.com Sharri German Trade Show Manager 616-794-0467 12/09/2008 12/11/2008 DeVos Place Grand Rapids, MI 68,000 NSF 340 Exhibitors 3,500 Attendees Nat’l. Agricultural Aviation Assn. Convention & Exposition NAAA www.agaviation.org Peggy Knizer Asst. Executive Director 202-546-5722 12/08/2008 12/11/2008 South Point Hotel & Casino Las Vegas, NV NSF not supplied 100 Exhibitors 1,400 Attendees Ohio Turfgrass Conference & Show Offinger Management Company www.ohioturfgrass.org Kevin Thompson Show Manager 888-683-3445 12/08/2008 12/11/2008 Greater Columbus Convention Center Columbus, OH 45,000 NSF 200 Exhibitors 4,000 Attendees Seed Expo ASTA www.amseed.org Jennifer Lord Director of Meetings 703-837-8140 12/09/2008 12/11/2008 Hyatt Regency Chicago, IL 16,000 NSF 115 Exhibitors 2,600 Attendees Aerospace & Aviation Int’l. Council of Air Shows - Annual ICAS www.icashq.org Agriculture & Farming Amusement, Entertainment, Gaming IAFE Convention & Trade Show Int’l. Assn. of Fairs & Expositions www.fairsandexpos.com Steve Siever Director of Trade Shows 417-862-5771 12/15/2008 12/17/2008 Paris Las Vegas Las Vegas, NV 35,000 NSF 300 Exhibitors 5,000 Attendees Int’l. Film Festival Summit Michael Bass Group www.filmfestivalsummit.com Waco Hoover President 646-502-7563 12/07/2008 12/09/2008 Las Vegas Hilton Las Vegas, NV 3,000 NSF 30 Exhibitors 400 Attendees 12/03/2008 12/05/2008 Pier 94 New York, NY NSF not supplied 300 Exhibitors 4,500 Attendees Apparel, Beauty, Shoes, Textiles FFANY New York Shoe Expo Fashion Footwear Assn. of New York www.ffany.org Phyllis Rein Sr. Vice President 212-751-6422 x15 Automotive, Trucking, Transportation Electric Drive Transportation Assn. Conference & Exposition EDTA http://edta.orchidsuites.net Michelle Harris Show Manager 202-408-0774 12/02/2008 12/04/2008 Walter E. Washington Convention Center Washington, DC 25,000 NSF 100 Exhibitors 900 Attendees Int’l. WorkBoat Show Diversified Business Communications www.workboatshow.com Bob Callahan Show Director 207-842-5500 12/03/2008 12/05/2008 New Orleans Morial Convention Center New Orleans, LA 185,000 NSF 1,000 Exhibitors 12,000 Attendees New England Int’l. Auto Show Paragon Group www.bostonautoshow.com David Whitmore Show Director 781-237-5533 12/03/2008 12/07/2008 Boston Convention & Exhibition Center Boston, MA 430,000 NSF 50 Exhibitors Attendees not supplied © 2008, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. www.TradeShowExecutive.com Continued on page 60 Trade Show Executive October 2008 59 World Class Functionality, Usability, Flexibility • • • • • TSE’s Trade Show Locator Continued from page 59 Exhibit Sales & Invoicing Operations Management & Planning Integrated Floor plan Attendee Marketing & Registration Speaker Management • • • • Full Accounting Client-Server or Hosted Real-Time Website Integration Multi-Lingual & Multi-Currency 25,000 Users Worldwide • www.ungerboeck.com Show Name/Management/Web Address Show Manager Integrated Software for Dates Exhibition Management 12/11/2008 Karin Davidson Automotive, Trucking, Transportation (continued) Venue/City/State Projected Size Trade Show Manager 949-499-5413 12/13/2008 Orange County Convention Center Orlando, FL 420,000 NSF 1,400 Exhibitors 45,000 Attendees Canadian Pool & Spa Conference & Expo Pool & Hot Tub Council of Canada www.poolandspaexpo.ca Richard Hubbard Show Manager 877-292-9940 12/09/2008 12/11/2008 Toronto Congress Centre Toronto, ON 42,000 NSF 155 Exhibitors 2,000 Attendees Construct Canada/HomeBuilder & Rnvtr./Concrete Canada/ DesignTrends York Communications/MMPI Canada www.constructcanada.com George Przybylowski Show Manager 416-512-1215 12/03/2008 12/05/2008 Metro Toronto Convention Centre Toronto, ON 110,000 NSF 700 Exhibitors 23,000 Attendees Damage Prevention Conference & Expo Cygnus Expositions www.damageprevention.com Scott Odin Show Manager 952-808-3300 12/09/2008 12/10/2008 Riviera Hotel & Casino Las Vegas, NV 5,000 NSF 50 Exhibitors 500 Attendees Ecobuild Fall/AEC-ST Fall AEC Science & Technology, LLC www.ecobuildamerica.com George Borkovich Principal 508-790-4751 12/10/2008 12/11/2008 Walter E. Washington Convention Center Washington, DC 40,000 NSF 200 Exhibitors 4,000 Attendees Cheryl Romero Event Manager 415-507-5000 12/02/2008 12/05/2008 The Venetian Resort Hotel & Casino Las Vegas, NV NSF not supplied 120 Exhibitors 11,500 Attendees Computer Measurement Group Int’l. Conference CMG www.cmg.org David Troxel Show Manager 856-401-1700 12/07/2008 12/12/2008 Paris Hotel Las Vegas, NV 16,000 NSF 50 Exhibitors 800 Attendees ITEC New Jersey Crosstech Media www.goitec.com David Sobol Director of Operations 781-821-6611 12/03/2008 12/04/2008 Meadowlands Expo Center Secaucus, NJ 4,000 NSF 35 Exhibitors 500 Attendees Performance Racing Industry Show Laguna Coast Publishing www.performanceracing.com Building & Construction C M Y CM MY CY CMY K Computers & Software Applications Autodesk University 2008 - Annual Autodesk, Inc http://au.autodesk.com/event ITEC Portland Crosstech Media www.goitec.com VSLive! Dallas 1105 Media http://vslive.com Exhibit Sales & Invoicing 12/10/2008 David Sobol Director of Operations Operations Management12/11/2008 & Planning 781-821-6611 Integrated Floor plan Brent Sutton ACTE Convention & Career Tech Expo Assn. for Career & Technical Education www.acteonline.org Marguerite Leishman Manager Full Meetings Accounting 703-683-3111 Multi-Lingual & Multi-Currency 1,000 NSF 12/07/2008 12/10/2008 The Adolphus Hotel Dallas, TX 12/04/2008 12/06/2008 Charlotte Convention Center Charlotte, NC 40,000 NSF Show Manager Attendee Marketing & Registration 650-378-7130 Education, Training, Science & Research Speaker Management Client-Server or Hosted 8,000 NSF Oregon Convention Center 75 Integration Exhibitors Portland, OR Website Real-Time 1,000 Attendees 12 Exhibitors 350 Attendees Exhibitors 25,000 Users 300 Worldwide 5,000 Attendees California School Boards Assn. - Annual CSBA www.csba.org/aec Laura Bohannon Trade Show Manager 916-371-4691 12/04/2008 12/06/2008 San Diego Convention Center San Diego, CA 25,000 NSF 300 Exhibitors 4,000 Attendees Interservice/Industry Training, Simulation & Education Conference Nat’l. Defense Industrial Assn. www.iitsec.org Debbie Dyson Dir. of Exhibits & Sponsorships 703-247-9480 12/01/2008 12/04/2008 Orange County Convention Center Orlando, FL 177,000 NSF 550 Exhibitors 16,000 Attendees Materials Research Society Fall Meeting MRS www.mrs.org Mary Kaufold Mgr., Advertising & Exhibits 724-779-8312 12/01/2008 12/05/2008 John B. Hynes Veterans Memorial Convention Center Boston, MA Nat’l. Athletic Directors Conference/NIAAA - Annual Nat’l. Interscholastic Athletic Administrators Assn. http://www.niaaa.org Kelly Russell Show Manager 317-972-6900 12/13/2008 12/15/2008 Marriott Hotel San Diego, CA 27,500 NSF 275 Exhibitors 5,000 Attendees NSF not supplied 300 Exhibitors 1,800 Attendees © 2008, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. 60 October 2008 Trade Show Executive www.TradeShowExecutive.com Among the Richest Portraiture in the World New York - 800.811.1413 • California - 800.984.1114 www.bradfordportraits.com Show Name/Management/Web Address Show Manager Education, Training, Science & Research (continued) TSE’s Trade Show Locator Dates Venue/City/State Projected Size 12/04/2008 12/06/2008 Duke Energy Center Cincinnati, OH 45,000 NSF 180 Exhibitors 4,000 Attendees Nat’l. Science Teachers Assn. Area Conference - Cincinnati NSTA www.nsta.org Richard Smith Managing Director 703-599-3520 Exhibit Designers & Producers Assn. - Annual Event Marketing Institute www.edpa.com Jeff Provost Member Services Manager 203-854-6730 12/03/2008 12/05/2008 Doral Golf Resort Miami, FL NSF not supplied 90 Exhibitors 400 Attendees Expo!Expo! - IAEE Annual Meeting & Exposition Int’l. Assn. of Exhibitions & Events www.iaee.com Scott Craighead Dir. of Conventions & Events 972-458-8002 12/09/2008 12/11/2008 Miami Beach Convention Center Miami, FL 40,000 NSF 235 Exhibitors 2,500 Attendees EXPORAMA SHOW EXPORAMA Crossmedia www.exporamashow.com Mania Seimeni Managing Editor 302-106-1973 11 12/06/2008 12/09/2008 Helexpo Palace Athens, Greece 43,000 NSF 160 Exhibitors 2,500 Attendees Holiday Showcase Assn. Forum of Chicagoland www.holidayshowcase.org Thelma Dietsch Asst. Dir., Learning Experiences 312-924-7022 12/16/2008 12/16/2008 Hyatt Regency Chicago Chicago, IL 28,000 NSF 700 Exhibitors 2,200 Attendees Midwest Food Processors Assn. - Annual Midwest Food Processors Assn. www.mwfpa.org Judy Meyer Event Planner 608-255-9946 12/09/2008 12/11/2008 Marriott Hotel & Convention Center Madison, WI 8,000 NSF 100 Exhibitors 800 Attendees SOHO EXPO Southeast Natural Products Assn., Inc. www.southeastnpa.org Carylene Reed Executive Director/Trade Show Director 727-846-0320 12/04/2008 12/07/2008 Walt Disney World Swan & Dolphin Resort Orlando, FL 35,000 NSF 350 Exhibitors 3,600 Attendees Denise Miller Expo Manager 303-420-0130 12/02/2008 12/04/2008 Walter E. Washington Convention Center Washington, DC 44,000 NSF 210 Exhibitors 4,500 Attendees Dave Harrington Show Manager 630-241-9865 12/13/2008 12/15/2008 Baton Rouge River Center Baton Rouge, LA 50,000 NSF 300 Exhibitors 16,000 Attendees Education, Training, Science & Research Exhibition & Meeting Industry Food & Beverage Government & Military Government Video Technology Expo New Bay Media www.gvexpo.com Jewelry Baton Rouge Jewelry & General Merchandise Show Helen Brett Enterprises www.gift2jewelry.com Medical & HealthCare Products American Epilepsy Society - Annual AES www.aesnet.org Elizabeth Kunsey Meeting Planner 860-586-7505 x553 12/05/2008 12/09/2008 Washington State Convention & Trade Center Seattle, WA 20,000 NSF 67 Exhibitors 4,000 Attendees American Society for Cell Biology - Annual ASCB www.ascb.org Ed Newman Director of Marketing 301-347-9300 12/13/2008 12/17/2008 Moscone Center San Francisco, CA 50,000 NSF 350 Exhibitors 6,000 Attendees American Society of Hematology - Annual ASH www.hematology.org Ayuko Kimura-Fay Director of Meetings 202-776-0544 12/06/2008 12/09/2008 Moscone Center San Francisco, CA 125,000 NSF 280 Exhibitors 23,000 Attendees Consumer Health World Transmarx LLC www.consumerhealthworld.com Lee New Director of Marketing 804-266-7422 x7414 12/08/2008 12/10/2008 Hyatt Regency Crystal City Washington, DC 6,400 NSF 50 Exhibitors 1,000 Attendees Int’l. Respiratory Congress American Assn. for Respirtory Care www.aarc.org Annette Phillips Exhibits Coordinator 972-243-2272 12/13/2008 12/16/2008 Anaheim Convention Center Anaheim, CA 24,000 NSF 200 Exhibitors 6,000 Attendees Nat’l. Ergonomics Conference & Exposition Continental Exhibitions www.ergoexpo.com Lenore Kolb VP, Sales & Marketing 212-370-5005 12/03/2008 12/05/2008 Caesars Palace Las Vegas, NV NSF not supplied 100 Exhibitors 1,500 Attendees © 2008, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. www.TradeShowExecutive.com Continued on page 62 Trade Show Executive October 2008 61 TSE’s Trade Show Locator Continued from page 61 Show Name/Management/Web Address Show Manager Medical & HealthCare Products (continued) Dates Venue/City/State Projected Size Northwest Urological Society Annual Northwest Urological Society www.nwus.org Debi Johnson Executive Aministrator 360-668-9713 12/05/2008 12/06/2008 Portland Marriott Waterfront Portland, OR 4,800 NSF 60 Exhibitors 200 Attendees Postgraduate Assembly in Anesthesiology NYSSA http://nyssa-pga.net William Burdett Trade Show Coordinator 212-867-7140 12/12/2008 12/16/2008 New York Marriott Marquis New York, NY 12,640 NSF 105 Exhibitors 3,700 Attendees Pri-Med Mid Atlantic M/C Communications www.pri-med.com Stephan Varraso Group Show Director 617-406-4242 12/03/2008 12/06/2008 Baltimore Convention Center Baltimore, MD 46,100 NSF 160 Exhibitors 2,600 Attendees Tana Stellato Dir., Conference & Conv. Division 301-657-3000 12/07/2008 12/11/2008 Orange County Convention Center Orlando, FL 135,000 NSF 350 Exhibitors 22,000 Attendees Las Vegas Hilton Las Vegas, NV 10,000 NSF 75 Exhibitors 750 Attendees Pharmaceuticals American Society of Health-System Pharmacists Midyear Clinical Meeting ASHP www.ashp.org Police, Fire, Security & Emergency Services American Ambulance Assn. Convention & Trade Show AAA www.the-aaa.org 12/01/2008 Leslie Hunter Mgr. of Meetings & Education 12/03/2008 703-610-9018 Real Estate, Business Opportunities, Land Development New York Nat’l. Conference & Deal Making Int’l. Council of Shopping Centers www.icsc.org Phyllis Peterson Director 646-728-3800 12/08/2008 12/10/2008 New York Hilton New York, NY 100,000 NSF 400 Exhibitors 8,500 Attendees TriplePlay REALTOR Convention & Trade Expo New Jersey Assn. of Realtors www.realtorstripleplay.com Maureen Murphy Dir. of Professional Development 732-494-5616 12/09/2008 12/11/2008 Atlantic City Convention Center Atlantic City, NJ 45,000 NSF 400 Exhibitors 10,000 Attendees Bob Baylor Business Relations Manager 719-260-9400 12/08/2008 12/11/2008 Walt Disney Coronado Springs Resort Orlando, FL 10,000 NSF 100 Exhibitors 1,000 Attendees Religion Christian Camp & Conference Assn. Nat’l. Gathering CCCA www.ccca.org Sporting Goods & Recreation Athletic Business Conference & Expo Athletic Business Publications www.athleticbusinessconference.com Jessica Martin Trade Show Director 608-249-0186 12/04/2008 12/06/2008 Henry B. Gonzales Convention Center San Antonio, TX 75,000 NSF 375 Exhibitors 3,750 Attendees Baseball Winter Meetings Minor League Baseball www.minorleaguebaseball.com Noree Brantner Manager, Exhibit Services 866-926-6452 12/08/2008 12/11/2008 Las Vegas Convention Center Las Vegas, NV 45,000 NSF 300 Exhibitors 2,500 Attendees New York Nat’l. Boat Show Nat’l. Marine Manufacturers Assn. www.newyorkboatshow.com Michael Duffy Northeast Regional Manager 212-984-7016 12/13/2008 12/21/2008 Jacob K. Javits Convention Center New York, NY 263,00 NSF 400 Exhibitors 80,000 Attendees Travel, Hotels & Restaurants America Outdoors Int’l. Marketing & Management Conference America Outdoors www.americaoutdoors.org Robin Brown Communications Director 865-558-3595 12/03/2008 12/05/2008 Knoxville Convention Center Knoxville, TN 16,800 NSF 70 Exhibitors 800 Attendees Luxury Travel Expo Questex Media Group www.luxurytravelexpowest.com Alicia Evanko Show Director 212-895-8200 12/02/2008 12/04/2008 Mandalay Bay Las Vegas, NV 70,000 NSF 500 Exhibitors 3,000 Attendees NGWA Ground Water Expo & Annual Meeting Nat’l. Ground Water Assn. www.ngwa.org Greg Phelps Director, Meeting Planning 614-898-7791 12/02/2008 12/05/2008 Las Vegas Convention Center Las Vegas, NV 65,000 NSF 320 Exhibitors 6,000 Attendees PowerGen Int’l. PennWell Corporation www.power-gen.com MaryBeth DeWitt Dir. of Event Planning/ Logistics 918-835-3161 12/02/2008 12/04/2008 Orange County Convention Center Orlando, FL NSF not supplied 1,100 Exhibitors 17,000 Attendees Water, Energy, Power © 2008, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. 62 October 2008 Trade Show Executive www.TradeShowExecutive.com Look at Lombardy g g J oin us next month for a complimentary lunch in Beverly Hills or Las Vegas and embark on a wonderful journey to learn about the beauty and business potential of the Lombardy region of Northern Italy. Whether you are considering organizing a pavilion or launching a new event, you will learn first-hand about the business culture, market potential and infrastructure of the region from ten executives of the Chamber of Commerce and the Lombardy region. One of Italy’s richest and most developed regions, Lombardy stretches from the Alps to the enchanting lakes of Como, Garda and Maggiore, and through to the lush valley of the Po river. Home to the historic towns of Mantova, Bergamo and Cremona; the breathtakingly beautiful Alpine lakes; the producer of some of the finest wines in the country; and the stylish city of Milan with its modern exhibition centers. The “Look at Lombardy” luncheon is open to show organizers, event managers and service providers. Registration is capped at 30 people to facilitate discussion and networking. Register now by going to www.TradeShowExecutive.com Luncheon Dates: November 3 at the Beverly Hilton Hotel in Beverly Hills, California November 6 at the Venetian Resort Hotel and Casino in Las Vegas, Nevada Brought to you by: 2121 Palomar Airport Road, Suite 220, Carlsbad, CA 92011 For more information contact Diane Bjorklund at (630)312-8915 or [email protected] www.TradeShowExecutive.com Trade Show Executive g g Trade Show Executive & October 2008 63 In d u s t r y E v e nt s S u n d ay M o n d ay T u e s d ay By Nicole Burnes, assistant editor W e d n e s d ay T h u r s d ay November 2008 f r i d ay s a t u r d ay 1 Yesawich Breining 2 3 4 5 6 7 World Trade Centers Association (WTCA) 39th General Assembly November 7-10, 2008 InterContinental Dubai Festival City, Dubai, United Arab Emirates 47th International Congress & Convention Association (ICCA) Congress & Exhibition November 1-5, 2008 Victoria Conference Centre, Victoria, BC Dubai, United Arab Emirates Victoria, BC 9 10 Financial & Insurance Conference Planners (FICP) Annual Conference November 9-13, 2008 Fiesta Americana Grand Coral Beach Resort, Cancun, Mexico 11 12 14 15 75th UFI Congress November 12-15, 2008 Ceylan Intercontinental Hotel, Istanbul, Turkey Cancun, Mexico 16 13 8 American Hotel & Lodging Association (AH&LA) International Hotel/Motel & Restaurant Show (IH/M&RS) November 8-11, 2008 Jacob K. Javits Convention Center, New York, NY 17 American Business Media (ABM) Top Management Meeting November 17-19, 2008 Westin Chicago River North, Chicago, IL 18 New York, NY Istanbul, Turkey 19 20 21 22 27 28 29 Linenger 23 24 Goldstone M ore D etails 47th International Congress & Convention Association (ICCA) Congress & Exhibition November 1-5, 2008 Victoria Conference Centre, Victoria, BC www.iccaworld.com Event management: ICCA (31/20) 398-1902 World Trade Centers Association (WTCA) 39th General Assembly November 7-10, 2008 InterContinental Dubai Festival City, Dubai, United Arab Emirates www.wtca.org Event management: WTCA, (212) 432-2644 64 October 2008 American Hotel & Lodging Association (AH&LA) International Hotel/Motel & Restaurant Show (IH/M&RS) November 8-11, 2008 Jacob K. Javits Convention Center, New York, NY www.ihmrs.com Event management: GLM, a dmg world media business, (914) 421-3346 **Held in conjunction with Hospitality Leadership Forum and the AH&LA 2008 Fall Conference Financial & Insurance Conference Planners (FICP) Annual Conference November 9-13, 2008 Fiesta Americana Grand Coral Beach Resort, Cancun, Mexico www.ficpnet.com Event management: FICP, (312) 245-1023 Chicago, IL 75th UFI Congress November 12-15, 2008 Ceylan Intercontinental Hotel, Istanbul, Turkey www.ufinet.org Event management: UFI, The Global Association of the Exhibition Industry (33) 1 42 67 99 12 American Business Media (ABM) Top Management Meeting November 17-19, 2008 Westin Chicago River North, Chicago, IL www.americanbusinessmedia.com Event management: ABM, (212) 661-6360 W ho’s W here n n n n Trade Show Executive Peter Yesawich, Ypartnership chairman and CEO, will be a panelist at the Hospitality Leadership Forum held in conjunction with the International Hotel/Motel & Restaurant Show on November 8. Terri Breining, founder and president of Concepts Worldwide, presents during the “Multinational Companies and the Evolution of their Meetings” session November 3 at the 47th ICCA Congress & Exhibition. NASA astronaut Jerry Linenger is the keynote speaker November 12 at the FICP Annual Conference. Peter Goldstone, president, Hanley Wood Business Media, will present at the ABM Top Management Meeting on November 17. www.TradeShowExecutive.com People Former Reed Exhibitions executive Dean Russo joined the Security Industry Association as director of international relations. The newly created job oversees Dean Russo SIA’s relations with international associations and security exhibitions. Russo served on the SIA board of directors from 2005 to 2006 and was most recently group vice president and sales director for Reed Exhibitions where he managed the two ISC Expo events. In 2007, he received Reed Exhibitions Chairman’s Award for his achievements on the ISC events, and the launch of ISC Brazil, and web portal ISC365. Reach Dean at (703) 683-2075 or drusso@ siaonline.org www.TradeShowExecutive.com Harris Schanhaut joined the New York marketing firm C2 Creative as senior trade show manager. Schanhaut was most recently manager of events marketing at American Express Harris Schanhaut Global Corporate Services. He serves on the board of directors of the Trade Show Exhibitors Association and is chairman of the Event and Exhibition Industry Audit Commission. He is also a member of the Trade Show Executive monthly forecasting board. Reach Harris at (646) 473-3584 or [email protected] Brad Weaber was named president of Courtesy Associates, a conference and event management firm owned by SmithBucklin, effective in early January. Trade Show Executive Weaber replaces Sheila Stampfli, who will become the Washington, DC company’s chief business development officer. Weaber Brad Weaber & Sheila Stampfli was previously executive vice president and chief customer officer for Experient Inc. He will also be part of the SmithBucklin management team. Reach Brad at (202) 331-2000 or weaber@ courtesyassoc.com; Shelia at (202) 3672303 or [email protected] Susan Wall left her position as senior vice president of convention development at NYC & Company, and joined Nicholas & Lence Communications. Wall will work with Nicholas & Lence co-founder October 2008 65 Cristyne Nicholas in expanding the Manhattan firm’s destination marketing services. While at NYC & Company, Wall expanded the convention sales department’s presence on the West Coast, in the Midwest and in Washington, DC. Reach Susan at (212) 554-4478 or susan@ nicholaslence.com Marketing veteran William Pate was formally named to replace the retiring Spurgeon Richardson as president and CEO of the Atlanta Convention and Visitors Bureau (ACVB), effective January 1, 2009. Pate will begin working at his new position October 1 as president-elect to assist in the transition that will culminate December 31 when Richardson officially retires after 17 years at the helm of the bureau. Pate is a long-time member and former chairman of the ACVB board of directors. He has more than 25 years experience in corporate marketing including a stint as chief marketing officer for retail markets for BellSouth and, most recently, as president of media and marketing at Career Sports & Entertainment. Reach William at (404) 521-6600 or wpate@ atlanta.net; Spurgeon at (404) 521-6604 or [email protected] Cliff Wallace, chairman of Hong Kong – Shanghai Venue Management (Zhengzhou) Ltd., was awarded the Index to Advertisers ASP Inc. www.aspevents.net . . . . . . . . . . . . . . . . . . . . . .p.65 Bradford Renaissance Portraits www.bradfordportraits.com . . . . . . . . . . . . . . . .p.61 John Buttine Inc. www.buttine.com . . . . . . . . . . . . . . . . . . . . . . . . p.3 Champion Exposition Services www.championexpo.com . . . . . . . . . . . . . . . p.6 & 7 Yellow River Friendship Award by the Henan Provincial People’s Government. The award is presented annually to individuals who made prominent contributions to the economy of Henan Cliff Wallace, chairman of Hong Kong – Shanghai Venue Management (Zhengzhou) Ltd., was awarded the Yellow River Friendship Award by the Henan Cliff Wallace Provincial People’s Government. The award is presented annually to individuals who made prominent contributions to the economy of Henan Province, which includes the capital city of Zhengzhou. The city hosted 93 exhibitions in 2007. Reach Cliff at (852) 2582 7800 or [email protected] Province, which includes the capital city of Zhengzhou. The city hosted 93 exhibitions in 2007. Reach Cliff at (852) 2582 7800 or [email protected] Carlos Sánchez Caballero was named director of sales and marketing at the Barcelona International Convention Centre. He previously held the same title at the Sofia Gran Hotel in Barcelona and the Hotel InterContinental Presidente in Irving Convention & Visitors Bureau www.irvingtexas.com . . . . . . . . . . . . . . . . . . . . p.51 Jackson Convention Complex (MS) www.jacksonconventioncomplex.com . . . . . . . . p.47 The Jordan, Edmiston Group, Inc. (JEGI) www.jegi.com . . . . . . . . . . . . . . . . . . . . . . p.17 & 19 Las Vegas Convention & Visitors Authority www.visitlasvegas.com . . . . . . . . . . . . . . . . . Cover 2 Expo Guadalajara (Guadalajara, Jalisco) www.expo-guadalajara.com . . . . . . . . . . . . . . . p.55 Pasadena Convention & Visitors Bureau (CA) www.pasadenacal.com . . . . . . . . . . . . . . . . . . . p.45 Indiana Convention Center & Lucas Oil Stadium www.iccrd.com . . . . . . . . . . . . . . . . . . . . . . . . . p.41 Phoenix Convention Center (AZ) www.visitphoenix.com/phx2009 . . . . . . . . . . . . p.43 International Association of Exhibitions & Events (IAEE) www.iaee.com . . . . . . . . . . . . . . . . . . . . . . . . . p.53 Providence Warwick Convention & Visitors Bureau www.pwcvb.com . . . . . . . . . . . . . . . . . . . . . . . . p.15 66 October 2008 Trade Show Executive Cancun, Mexico. Reach Carlos at +902 24 2004 or [email protected] Rex Johnson resigned as president and CEO of the Hawaii Tourism Authority amid a public furor over his racist and sexist e-mails sent from his state-issued computer. He had been in the job since 2002 and said he would remain involved in the promotion of Hawaii’s tourism industry. The agency board did not immediately name an interim replacement, but said it would form a search committee. Reach Rex at (808) 973-2255 or rex@hawaiitourismauthority. org Brenda Wilson was named conference marketing director for Integress Meetings and Events. She was vice president/ general manager of the Association of Black Cardiologists, Inc. and is a former director of sales for the Orange Brenda Wilson County Convention Center in Orlando. In her new role, Wilson will handle marketing and business development for the Atlanta firm.Reach Brenda at (404) 591-3285 or brenda.wilson@ meetintegress.com Renaissance Schaumburg Hotel & Convention Center (IL) www.schaumburgconventioncenter.com . . . . . . p.13 Seattle’s Convention & Visitors Bureau www.visitseattle.org . . . . . . . . . . . . . . . . . . . . . . p.9 Sevierville Events Center (TN) www.seviervilleeventscenter.com . . . . . Insert & p.11 SMART-reg International, Inc. www.smart-reg.com . . . . . . . . . . . . . . . . . . . Cover 3 Donald E. Stephens Convention Center (Rosemont, IL) www.rosemont.com . . . . . . . . . . . . . . . . . . . Cover 4 Trade Show Executive www.TradeShowExecutive.com . . . . . . . . . . . . . p.63 Ungerboeck Systems International, Inc. www.ungerboeck.com . . . . . . . . . . . . . . . p.49 & 60 www.TradeShowExecutive.com Always Ten Steps Ahead SMART-reg International offers more than registration and lead retrieval services. We provide value-added solutions that will enhance both your attendee’s and exhibitor’s experience. Here’s a small sampling of our reasonably priced technology-based ancillary services. Trade S h ow Exec INN utive’s 200 8 A WOAVATION RDS SMART-Connect is a social and professional networking and agenda planning tool. SMART-Connect can be used to schedule session participation and secure appointments with select groups, attendees, peers, speakers and exhibitors. Other systems can be costly, and in most cases, are an adjunct to the main attendee registration experience. Our valuepriced solution is tightly integrated with the entire registration experience. Tap-N-Go is a compact, RFIDenabled, free-standing battery powered unit offering quick and easy tracking for sessions, events and exhibit floor traffic using the attendee’s RFID name badge. The unit can authenticate whether an attendee has registered and/or prepaid to be admitted to a particular event. Collected information is downloaded and a statistical portrait is developed along with attendance reports. SMART-Confirmation is a new attendee confirmation and badge mailing system that reduces postage and adds a green factor as well. This new badge delivery system totally eliminates petroleum-derived components. Working in conjunction with a USPS Certified Pre-sort Bureau, First Class handling is achieved at a much lower postage rate. No matter what registration system you use today, we know we can improve it with new technology, increased efficiencies and better service. Call or email me today to explore some new ideas. Providing Fail-Safe Registration and Lead Retrieval with Passionate Customer Service for over 25 Years Visit www.SMART-reg.com or call (888) 999-9169 www.TradeShowExecutive.com Trade Show Executive Arnie Roberts, President & CEO (888) 999-9169 [email protected] October 2008 67 Stephens Center Rosemont, Illinois Hall Space it ib h x E f o . t F . q S 840,000 g Area in t e e M le ib x le F f o 92,000 Sq. Ft. irport A e r a ‛H O m o r f s 5 Minute With k r o W o t le p o e Easy P ice Rates v r e S r o it ib h x Low E oms o R l e t o H 0 0 ,0 Over 4 Short Walk to Expo Smart g n i n n a Pl Smart Ro s e m o n t (847) 692-2220