HeartBeat - Orange Regional Medical Center
of Human Resources
Orange Regional is pleased to announce the
appointment of Deborah Carr as Vice
President of Human Resources. Deborah has
been working closely for the past few months
with outgoing Vice President, John Hadley, to
assure a smooth transition into her new role.
John, who is retiring, will be moving to
Vermont with his wife, Nancy, and their two
Deborah was hired at Arden Hill Hospital in
1988 as a Professional Recruiter, and most
recently served as Director of Human
Resources at Orange Regional. Deborah has a
Bachelor of Science in Business Administration
and is currently pursuing her Masters in
“I thoroughly enjoy my association with
Orange Regional Medical Center,” says
Center is committed to
privacy and security of patient health
information. While patient information
must be available to health care professionals in the process of ensuring proper
care, we avoid disclosing more patient
information than needed to perform our
respective duties. We understand that
medical information about you and your
health is personal. To support our commitment to patient confidentiality, Orange
Regional will ensure that the appropriate
steps are taken to disclose only the minimum amount of protected health information necessary to accomplish the particular use or disclosure, as required by
the Health Insurance Portability and
Accountability Act of 1996 (HIPAA ) and
other applicable federal, state, and/or
local laws and regulations. For additional
information, a copy of Orange Regional’s
Notice of Privacy Practices can be
requested or viewed on our web-site:
If you would like to be removed from our
mailing list, please contact us at 1-888321-6762.
HEALTH / FALL 2004
Deborah Carr, Vice President of Human Resources
Deborah. “The employees are among the best
anywhere. I am extremely proud of what we
have been able to accomplish and the services
we provide. Not only do I look forward to my
new responsibilities, but also to continuing
Orange Regional’s commitment to becoming
the employer of choice in our area,” she adds.
Orange Regional Awarded
New York State Funds:
Community Health Care Conversion Demonstration Project
New York State, in partnership with the Federal government, has awarded over $1
billion to hospitals throughout New York State to assist in the transition to Medicaid
managed care. Orange Regional received funding to allow the organization to undertake health service delivery and work force restructuring activities. To date, a total of
$1,147,062 has been awarded to Orange Regional.
The program is funding initiatives that increase primary care and managed care
readiness as well as worker retraining programs that prepare staff to meet the changes
in care delivery brought about by managed care.
The Medical Center has mounted several programs as a result of this funding. For
example, with the support of our Unions, the Medical Center established a crosstraining initiative several years ago: emergency department nurses were trained in
critical care, and vice versa. Funds also assisted Orange Regional in providing much
needed primary physician care services to the Middletown Community Health
Center to purchase software that supports the hospital's electronic charting initiative
and for future nurse training programs.
Cardiac Catheterization Lab Opens
Skip the trip to the city - advanced cardiac care is here
The Diagnostic Cardiac Cath Lab at Orange Regional’s Horton campus offers the most advanced, accurate
diagnostics for your heart and arteries. Backed by an affiliation with New York-Presbyterian Hospital, Orange
Regional offers the latest technology, experienced cardiologists and expert support staff. Our thanks to all who
have supported this initiative and helped to drastically improve cardiac care in our community.
Left to right: Radiologic Technologist Keith Downing;
Cardiac Cath Lab Director Martha Hall, R.N.; Cardiac
Cath Lab nurses, Patricia Gumbs, R.N., Carol Morin, R.N.,
Lynn L. Doland, R.N.; Cardiologists, Cardiac Cath Lab
Co-Medical Director Dr. Inderpal Singh, Dr. Gary
Silverman, Dr. Andrew Goldmann, Cardiac Cath Lab CoMedical Director Dr. William Gotsis; and Anne Nelson,
Administrator of Cardiopulmonary & Diabetes Services.
and heart rhythms
Dr. Inderpal Singh
HEALTH / FALL 2004
All Cardiac Catheterization Lab nurses
have extensive experience in cardiac
catheterization and intervention.
Patient comfort is a key focus after the procedure, which
requires patients to lay flat for 2-4 hours. Plasma flat screen
televisions are mounted in the ceiling for patient viewing.
ORANGE REGIONAL MEDICAL CENTER
Anyone who’s had his or her tonsils
removed surely must remember the sore
throat that follows. Approximately
600,000 people in the United States
undergo tonsillectomy each year, and it is
the second most common surgery performed on children. Now, a less traumatic
surgical procedure offers fast and easy
Coblation-assisted tonsillectomy provides a gentle alternative to traditional
electrosurgery or laser, by combining
radiofrequency (RF) energy with natural
saline to gently and precisely dissolve the
tonsils without damage to nearby tissues.
Instead of burning or cutting, the technique gently breaks down the tonsil,
under a cooling saline irrigation spray.
Derived from “controlled ablation,”
Coblation is not a heat-driven process, so
it avoids the charring or burning that is
common in conventional electrosurgery
and in laser surgery.
“Compared with traditional tonsillectomy, where a severe sore throat is typical
for 5-7 days, using Coblation, I find
patients usually return to a soft diet in 1-2
days, with most children only taking
Tylenol for pain relief,” states Dr. Ofer
Jacobowitz, M.D., Ph.D., an otolaryngologist who uses the Coblation technique to
perform tonsillectomy procedures.
Coblation-assisted tonsillectomy is a
quick outpatient procedure that is performed in an operating room. The procedure is used for the treatment of frequent
For more information or to find a
physician, please call the Orange
Regional Health Connection at
HEALTH / FALL 2004
thin catheter (tube) is passed through the
vagina and cervix, and then placed gently into the uterus. No incision is
• Fluid is then inserted into the balloon
which inflates to the size and shape of
• The fluid is heated and circulated in
the uterus for eight minutes while the
lining of the uterus is treated.
• When the treatment is completed, all
the fluid is withdrawn from the balloon
and the balloon is then removed.
Nothing remains in the uterus. The
treated uterine lining will slough off, or
shed, like a period, over the next 7 to 10
Following treatment, most women
(85%) can expect light to moderate peritonsillar infections and, even more comods, or possibly no periods at all.
monly for treatment of obstructive sleep
Recovery is fast, with most women
apnea syndrome in children (see article
returning to normal activities the next
on page 22).
day. Thermachoice Uterine Balloon
Therapy is not a choice for women who
still desire to have children.
More than 1 in 5 women around the
“I believe that this new technology,
world suffer with excessive menstrual
available for use by gynecologists at
bleeding (menorrhagia). Women with
Orange Regional, will be another choice
heavy periods experience symptoms that
for women who suffer from excessive
may disrupt regular activities, result in
bleeding. The procedure is effective in
missed work days, and even fatigue,
the overwhelming majority of cases, has
shortness of breath and anemia.
minimal down time and is a safer proceTraditionally, treatments have included
dure than was previously used. Our goal
drug therapy, dilation and curettage
and commitment is to make available the
(D&C), and hysterectomy. Now, a safe
latest technologies at the local community
and effective procedure, endometrial abla- level,” says an enthusiastic Dr. Lewis
tion, reduces heavy bleeding in a vast
Broslovsky, who specializes in obstetrics
majority of women.
Gynecare Thermachoice Uterine
It is important for women who experiBalloon Therapy is used in one method
ence menstrual bleeding that is heavier
of endometrial ablation. It is a simple,
than normal to speak with a doctor. There
minimally invasive 30-minute procedure
are a number of medical conditions that
performed in the hospital with local anes- may cause or increase the chance of heavy
thesia, and requires no hospital stay. The periods; hormonal imbalance, fibroids,
procedure uses heat to treat the
polyps, neoplasia, blood clotting disorders,
endometrium (the mucous membrane
and cancer. In cases where heavy periods
that lines the inner surface of the uterus). are the result of a uterine abnormality like
Unlike a hysterectomy, this allows women fibroids, a clotting disorder or cancer,
to retain the uterus.
treatment will be individualized to manage
• A soft, flexible balloon attached to a
those conditions first.
Help for heavy periods
Help for bladder
Orange Regional doctor
gets hip t o i m p r o v e d
It’s an unfortunate fact that as we age,
our bone joints suffer wear and tear, and
sometimes injury, causing pain from
arthritis and decreased function. Hip
pain due to arthritis very often becomes
unbearable and requires hip replacement
surgery. Traditional hip replacement surgery usually involves an average of three
months recovery and considerable pain
for the patient. New instrumentation and
a muscle-sparing surgical technique are
allowing surgeons to place the same clinically proven hip implant used in traditional surgery through a 2 to 3 inch incision, as opposed to the 10 to 12 inch
incision with traditional surgery. This
new technique avoids cutting into muscles, ligaments and tendons, and allows
patients back to work in 4 to 6 weeks,
“Patients that suffer from osteoarthritis
of the hip may be candidates for this
new procedure. I can help them understand the procedure and explore their
options for regaining the lifestyle they
once enjoyed,” said Dr. Eric Martin, an
orthopedic surgeon and joint replacement specialist.
For millions of people, bladder control
problems cause embarrassment and frustration. Everyday life becomes complicated with fear of wetting accidents, carrying
an extra change of clothes, and always
having to know the location of bathrooms. For people who have tried medication therapy for bladder control problems without success, Orange Regional
now offers a device that is surgically
implanted to improve urinary control.
Surgically placed under the skin, the
Medtronic InterStim Therapy System
uses mild electrical pulses to stimulate the
sacral nerve, located in the lower back
just above the tailbone. The sacral nerve
influences the bladder and surrounding
muscles that manage urinary function.
The electrical stimulation helps eliminate
or reduce certain bladder control symptoms in some people.
“This is a valuable alternative for
those patients who have continued difficulties with bladder control,” said urologist Dr. Gerard Galarneau, one of the
physicians on staff at Orange Regional
who is trained in this procedure.
The Medtronic InterStim System uses mild
electric pulses to stimulate the sacral nerve.
Poorly working nerves can lead
to three different kinds of bladder
Overactive bladder: Damaged
nerves may send signals to the bladder at the wrong time, causing its
muscles to squeeze without warning.
Symptoms of overactive bladder
• Urinary frequency - defined as
urination eight or more times a
day or two or more times at night.
• Urinary urgency - the sudden,
strong need to urinate immediately.
• Urge incontinence - leakage of
urine that follows a sudden,
Poor control of sphincter muscles:
Sphincter muscles surround the urethra and keep it closed to hold urine
in the bladder. If the nerves to the
sphincter muscles are damaged, the
muscles may become loose and allow
leakage or stay tight when you are
trying to release urine.
Urine retention: For some people,
nerve damage means that their bladder muscles do not get the message
that it is time to release urine. If the
bladder becomes too full, urine may
back up and the increasing pressure
may damage the kidneys. Or, urine
that stays too long may lead to an
infection in the kidneys or bladder.
Urine retention may also lead to
ORANGE REGIONAL MEDICAL CENTER
Personal Safety &
Self Defense for Women
Cesari, Ph.D., Crisis Response Instructor, knows that being
informed about personal safety can save the life of any woman.
Joanie, who has a doctorate in psychology and completed additional
training through the Crisis Prevention Institute, teaches Personal
Safety & Self Defense seminars at Orange Regional’s Community
Health Education Center to empower and educate women about selfprotection and threat avoidance.
Personal safety techniques are taught with a
“hands-on” approach, reviewing appropriate
responses in the event you are grabbed,
choked and/or kicked, as well as how to
block an attack with emphasis on escaping. Women practice yelling “Call 911”,
Any time you are out in
which is now advised instead of calling
public, be aware of your
out for help or fire, as it gives any
bystander exact directions on how to
assist. Focus is also on a proper attitude
✓ Look around you
and a state of awareness. For example,
walking with your head down or being
✓ Make eye contact
distracted on a cell phone in a parking lot Joanie Cesari
✓ Don’t wear a walkman
makes you an easy target for becoming a
✓ Don’t talk on your cell phone victim. Some women may feel safe because they have a cell
✓ Be aware when putting
phone, but it may not be accessible while you’re being attacked.
Many women mistakenly believe that in order to protect
packages in your trunk
themselves, they have to be in top physical shape. “We can all
learn something of value, at any age, any weight, any fitness
level,” says Joanie.
“Women in our
society are taught to
about Orange Regional classes,
and helpful, and are
health screenings and support
often caught off
guard by those with
groups, call The Orange Regional
harmful intentions. I
Health Connection toll-free at
tell each woman that
her safety is her own
leave it up to others
to assure your safety.
Just being aware can
make a difference,”
HEALTH / FALL 2004
The 5th Annual Y2Kids: Careers
from A to Z was held on May 18 and
19 at the U.S. Army 2nd Aviation
Detachment at Stewart International
Airport in Newburgh. Career specialists from all fields shared their knowledge and experiences with approximately 4,000 students from local
school districts. This program, coordinated by Orange-Ulster BOCES, gives
kids the opportunity to explore, ask
questions and gather information on
possible career choices for the future.
Amanda Santise, Public Relations
and Marketing Coordinator, served as
Health Cluster Chairperson.
Amanda was responsible for assuring local healthcare
organizations’ participation as well as coordinating the
Orange Regional staff that generously volunteered
Many thanks to the following Orange Regional
Health Cluster participants: Toni Bolduc, Kelli Brink,
Karen Harvey Chase, Larissa Equnova, Bill
Fuchs, Donnell Hill, Jodi Jashembowski,
Jennifer Mallon, Ruth McCoy, Jeanne
Meilak, Harry Mitchell, Tina May
Montanye, Joan Newman, JoAnne
Noone, Sue Ellen Pascal, Toni
Sardella, Edna Stachurski, Maure
At right, Maure
Waldman, Kelli Brink
and JoAnne Noone.
Do You Know When to Come
to the Emergency Department?
Orange Regional’s Emergency
Departments held two seminars in June,
designed to introduce the community to
the Emergency Department and provide
information on what actions need to be
taken in the event of a healthcare emergency. “Stroke, Chest Pain and Heat
Stroke: Lifesaving Tips for Emergency
Situations,” and, “Breaks, Bumps and
Bites: Keys to Preventing and Treating
Common Summer Ailments,” were presented at The Community Health
Education Center in Middletown.
Orange Regional emergency physicians
Drs. Louis Allyne, Joanne Magro and
Anthony Ruvo spoke at the seminars, as
well as nurses from the Arden Hill and
Horton campuses’ Emergency
Departments. The programs received
overwhelmingly positive feedback from
the participants, who felt the information
was easy to understand while being
Skin Cancer Screening
Orange Regional held free skin cancer screening clinics on June 17 and
18 at the Community Health
Education Center. Of the 126 people
screened, 86 required follow-up treatment.
According to the American Cancer
Society, risk factors for skin cancer
include excessive exposure to ultraviolet radiation, fair complexion, severe
childhood sunburns, family history
and multiple moles. Prevention and
early detection are the best weapons
in the fight against skin cancer.
Participating dermatologists included Drs. Jeffrey Bowden, Steven
Fishman, Galia Meiri, Jay Weitzner
and Francis Winski.
ORANGE REGIONAL MEDICAL CENTER
Making a difference...
Meeting our patients’ needs...
There are two complementary sides to customer service - interpersonal and technical.
Orange Regional Medical Center acknowledges the importance of both sides of customer service and has been working to better meet our customers’ needs and expectations. The “softer
side” of service involves how patients are greeted at the hospital, made comfortable, cared for
and spoken with. Patients know the technical side of service by how things get done, such
as wait times, ease of registration, accuracy of information, and ease of moving through
Moving from good to excellent...
Orange Regional regularly surveys patients to find out how they
rate their experience with the hospital. When we meet the
patient’s expectations they typically rate us “good.” But
that is not enough for the Emergency Departments
(ED) at the Horton and Arden Hill campuses.
They have been engaged in the Service
Excellence, Every Patient, Every Time (SEE)
initiative since January 2004 with the goal of
providing service that is not just “good,” but
“excellent.” And, their efforts are paying off.
The patient satisfaction scores are improving in
both Emergency Departments thanks to the
efforts of staff, physicians and the staff of other supporting departments.
On the softer side ...
We understand that visiting any emergency department
can be stressful. When patients come to our ED, they
can count on our nursing staff and physicians to provide
personalized care and emotional support. Our staff
works hard to make you comfortable, from the time
you arrive, until the time you leave. Our ED doctors
and nurses encourage patients to ask questions and
then answer them in a way that can be easily understood. We keep patients and their families informed
about treatment and invite family members to be at the
patient’s bedside. We care about what is important to
our patients and their families.
Debbie Szulewski, R.N.,
Arden Hill Campus.
HEALTH / FALL 2004
The staff are reducing wait times for all patients, at all
points of service in the Emergency Department, from registration, lab testing and x-ray completion, to reporting of
test results and patient admission. Customer service does
not stop with the clinical portion of patient care. We are
working to provide assistance and ensure accuracy with the
every patient, every time
billing and insurance process (see “Your Financial Advocate” and “Patient
Concierge” page 12).
What our patients are saying...
“Nursing staff went above and beyond. This is the best Emergency
Department I’ve been to. Everyone was friendly and helpful.”
“I can’t say enough. All my concerns were met professionally
“Better than New York City!”
“They understood I missed my children. They understood my
frustration. They provided me with a comfort beyond that of
medicine - human comfort.”
The rest of the organization...
Orange Regional is expanding the customer service efforts
being made in the Emergency Departments to the rest of the
organization. Driving this culture change are the Executive
Leadership, the SEE Steering Committee and several
Service Excellence Teams. If you have compliments about
the care you received, service-related suggestions or questions about the SEE initiative, please call Gwen Faust,
Director of Customer Service at (845) 294-4723.
The SEE Steering Committee (left to right): Mary Anne Clay, Nursing Director 2
North and Women’s Health Pavilion, AH campus; Lee McIntyre, Benefits
Coordinator; Anne Nelson, Administrator of Cardiopulmonary and Diabetes
Services; Gwen Faust, Director of Customer Service; Pat Rodrigue, Director of
Radiation Oncology; Susan Heintz, Director of Human Resources; Debbie Linken,
Director of Volunteer Services; Deborah Carr, Vice President of Human Resources;
Bob Wolleben, Executive Vice President/Chief Operating Officer; Jonnie WesleyKrueger, Director of Training, Education & Development/Hospital Spokesperson;
Simone Stein, Nursing Director Tower 5, Horton campus; Robert Lee, Administrator
of Marketing & Public Relations; Susan Lofstedt, Controller; not pictured: John Roth,
Director of Environmental Services, Patient Transport & Linen.
Donna D’Alessandro, R.N.,
ORANGE REGIONAL MEDICAL CENTER
Here to Help:
Your Financial Advocate
Patient Financial Advocates partner with the patient
to determine grounds for denial and if subsequent
corrective action can be taken.
“Our financial specialists provide a huge advantage
to patients by reviewing and verifying details of their
healthcare coverage,” said Barbara Piascik,
Administrator of Revenue Cycle Management. “Our
emphasis is on providing an optimal experience for
patients regarding their healthcare finances.”
In 2003, Orange Regional Medical Center implemented a new computerized financial and clinical system designed to enhance the delivery of health care
services to patients while improving the ability of
physicians to access health information and manage
patients’ care. Knowing that many hospitals nationwide have felt the downside of such system conversions, Orange Regional sought the assistance of
Zimmerman, a leading company in the field of revenue cycle management, to redesign existing financial
processes in order to achieve maximum benefit from
the new system and enhance patient satisfaction.
If you have questions about your bill, call 845-2942140. Patient Financial Advocates may be reached at
845-342-7136 (Horton campus) and 845-294-2103
(Arden Hill campus).
Pre-Registration Representatives may be reached at
ecause customer service is of paramount
importance, Orange Regional now has dedicated Patient Financial Advocates available
at the Arden Hill and Horton campuses and at the
Orange Regional Medical Pavilion (formerly the
Horton Medical Pavilion) to assist patients with financial aspects of their medical care. Additionally, an
entire team of Pre-Registration Representatives is on
hand to pre-register patients prior to their visit. The
Financial Advocates and Pre-Registration
Representatives provide a collaborative approach with
patients. These professionals make sure insurance
benefits are verified and discussed with patients,
financial obligations of co-pays and deductibles are
verified and communicated and, if the
patient does not have insurance, charity care and financial assistance opportunities are examined. Patient
The Patient Concierge Program is a perfect example of how Orange
Financial Advocates also educate and
Regional is working to improve the patient experience. If diagnostic testing
assist patients with applications for
such as an MRI or CT scan is needed, participating physicians’ offices
New York State insurance programs,
notify the Patient Concierge Program. Upon receipt of your faxed presuch as Medicaid, Child Health Plus
scription, Patient Concierge representatives will call your insurance comand Family Health Plus. They also
pany to get authorization for the testing. They will then call you to schedhelp patients identify crime victim
ule your appointment, pre-register you and provide you with instructions
assistance, financial resources, and
regarding test preparation. There’s no paperwork to bring to your
alternative payment options. In the
appointment. You’ll be in and out in no time.
For more information about the Patient Concierge program or a list of
event an insurance claim is denied,
participating physicians, call Dawn Zawaski, Support Services Supervisor
at 845-343-2424, extension 3165.
Patient Concierge Program
HEALTH / FALL 2004
You know the feeling...chills, headache, and muscle
Community Flu Clinic
The Community Health Education Center
110 Crystal Run Road, Middletown
No appointment necessary
*Flu shots will not be given to anyone under 18 years of age
Monday, October 25, 8 am to 5 pm
Tuesday, October 26, 8 am to 5 pm
Wednesday, October 27, 12 pm to 8 pm
Thursday, October 28, 12 pm to 8 pm
aches that leave you glued to your bed. Flu (influenza) season is
fast approaching. The flu is a contagious respiratory illness
caused by influenza viruses, and can result in mild to severe
symptoms, and life-threatening complications. An estimated 1020% of U.S. residents get the flu each year: an average of
114,000 people are hospitalized for flu-related complications and
36,000 Americans die each year from complications of flu. The
good news is that the flu vaccine can prevent influenza. That’s
why Orange Regional will be offering flu shots to keep you
Frequently Asked Questions:
Who should get a flu vaccination?
• People 50 years of age and older
• People with long term health problems such as heart, lung, kidney
or metabolic disease (such as diabetes), asthma, and anemia
• People with a weakened immune system due to HIV/AIDS or
another disease that affects the immune system, long term
treatment with drugs such as steroids or cancer treatments with
drugs or x-rays
• Women who will be pregnant during the influenza season
• Physicians, nurses, family members or anyone else coming in
contact with people at risk of serious influenza
• Anyone who wants to reduce their chance of catching influenza.
Do I need to speak with my doctor before I get a flu shot?
Talk to your physician before getting a flu shot if you:
• Have had a serious allergic reaction to eggs or to a previous dose
of influenza vaccine
• Have a history of Guillain-Barré Syndrome (GBS).
If you are sick with a fever and thinking of getting a flu shot, talk
to your doctor or nurse to see if you should get your shot at a later
date. However, you can get a flu shot at the same time you have a
respiratory illness without fever or if you have another mild illness.
Does flu vaccine work right away?
It takes about two weeks after vaccination for antibodies to develop
in the body and provide protection against influenza virus infection.
What are possible side effects?
Soreness, redness, or swelling where the shot was given; fever (low
grade); and/or aches. If these occur, they begin soon after the shot
and usually last 1-2 days. Life-threatening allergic reactions are very
rare. Signs of serious allergic reaction can include breathing problems, hoarseness or wheezing, hives, paleness, weakness, a fast
heartbeat, or dizziness. If they do occur, it is within a few minutes
to a few hours after the shot.
Source - Centers for Disease Control
ORANGE REGIONAL MEDICAL CENTER
U P D AT E
THE ACT OF CHARITY
Robert DeValentino, President of the Foundation, was presented with a donation from Shai, Tali and Liav Ben-Dor, grandchildren of Sue Ben-Dor, MS, AHIT, Orange Regional’s
Medical Librarian. In learning about the act of charity, the children periodically donate a portion of their savings to a charity or
cause of their choice. Past recipients of their thoughtful giving
include United Way and the Marlboro Soup Kitchen. With
assistance from their parents, Eldad and René Ben-Dor, the children voted this time to give their gift to the medical scholarship
being established in memory of Dr. Robert Steinberg, a beloved
oncologist and member of Orange Regional’s Medical Staff (see
Scholarship at right).
As our last issue of “Your Health” went to press, proceeds
received from the Bowl-a-Thon were reported at $10,113. We
are now pleased to announce a grand total of $12,408 was raised
for the new Diagnostic Cardiac Cath Lab! Thank you one and
all for your support of the 2004 Bowl-a-Thon.
Pictured: Beverly Neiger, Bowl-a-Thon Grand Prize Winner for the
most money raised ($516),
presented her prize of a
$1,000 travel voucher to
her very surprised co-worker, Marilyn Lopez. Marilyn
is now able to travel to
Puerto Rico to visit her parents whom she hasn’t seen
in a very long time. Thank
you, Beverly, for your caring
HORTON AUXILIARY PAVES THE WAY
“Thank you” to the Horton Medical Center Auxiliary for
their contribution of $8,155 which provided funding to pave
the driveway of their Thrift Shop at 80 Prospect Avenue, and
that of Orange Regional’s offices housed at 82 Prospect. (Be
sure to stop in the Thrift Shop to take advantage of their vast
array of men’s, women’s and children’s clothing, jewelry/accessories, housewares and much more. Thrift Shop Hours:
Tuesday - Friday, 12:00 noon - 3:30 pm.)
CORRECTION: On page 19 of the Summer 2004 issue of “Your
Health,” we reported a $60,000 donation from the Orange
Regional Medical Center Foundation to the Jeanne Jonas Mental
Health Unit at the Arden Hill Campus. However, we omitted
that the donation was in honor of Mr. Al Wiley, past
HEALTH / FALL 2004
ROBERT STEINBERG, M.D. MEDICAL EDUCATION
A medical education scholarship is being established in
memory of Dr. Robert Steinberg, a member of the Orange
Regional Medical staff and devoted physician whose courageous battle with cancer ended at the age of 35. As was
expressed in an earlier issue of “For Your Health,” Dr.
Steinberg was a physician who always placed his patients
above all else, practicing high-quality medicine even when battling his own terminal illness.
Though Dr. Steinberg’s tenure at Orange Regional was not
long in terms of years, he left an indelible legacy of compassion
and empathy in the lives of his patients, their families, his colleagues and all of his Orange Regional Family. In the words
of his friend and colleague, Dr. Tom Eanelli of Catskill
Radiation Oncology Consultants, “There are many lessons
Rob left us, none of which is more important than what a privilege and honor it is to be given the responsibility to care for
To honor Dr. Steinberg and provide a meaningful and lasting tribute, Orange Regional’s Medical Staff and Board of
Directors have initiated plans to establish a medical education
scholarship to be awarded to a student accepted into medical
school in the field of medicine or surgery. The financial and
scholarship guidelines are currently being developed and will
be announced upon their completion.
The corpus of the Scholarship is being funded through
donations. The Orange Regional Board of Directors and the
Medical Staff have each contributed $20,000 to the scholarship
fund. Anyone wishing to make a donation to the scholarship
fund may do so by sending their tax-deductible check, made
payable to the Robert Steinberg, M.D. Scholarship Fund, to
Orange Regional Medical Center Foundation, 4 Harriman
Drive, Medical Arts #2, Goshen, NY 10924.
THANKFUL TO BENEFACTORS
It is with sincere appreciation that Orange Regional
Foundation recognizes gifts from the following concerned individuals who chose to remember Orange Regional in their
James and Pauline Stewart
L. Wallace Blanchard
The foresight and altruism of these friends will help Orange
Regional continue to provide expanded medical services and
enhance our health care programs. Please contact the
Foundation Office at 845-294-2135 to learn how you can make
Continued on page 18
GOLF CLASSIC Scores Hole-In-One
$217,000 raised for Orange Regional’s
Comprehensive Cancer Care Services
Monday, June 21, 2004 dawned as close to a perfect day for golf and charity that one could ask for.
At the Orange County Golf Club in Middletown and Otterkill Golf and Country Club in Campbell
Hall, golf carts were lined up and ready to carry the 245 golfers participating in the 13th Annual Golf
Classic on their round of golf.
The day climaxed at the Otterkill site as players and guests enjoyed a
delicious golfers’ hour and buffet, applauded as golfers’ awards and raffle prizes were distributed, and listened attentively to the poignant message of this year’s Honorary Co-chairs, Bill and Diane
Ruggles. Bill and Diane expressed enthusiasm and
gratitude to the supporters of this annual event benefiting Orange Regional Medical Center’s comprehensive cancer care program and shared publicly, for the
first time, why they have been staunch supporters of
this annual event and why they accepted this year’s
chairmanship. “Assuring that quality cancer care is
available close to home has become one of the major
focuses in our lives. It is a cause that we feel deeply
committed to, for nothing cuts through, captures and
brings into absolute clarity the importance of being
able to receive quality cancer care near your home
than when someone you love needs treatment. In
our case, that someone was our beautiful and brave
son, Jonathan. That is why we are honored to join with Orange
Regional Medical Center in support of their continued commitment to
provide the highest level of care to cancer patients and their families
without the need to travel for treatment. It is worth every bit of our
effort and focus.”
The proceeds from this year’s Golf Classic will provide the “capstone
addition” to the Intensity Modulated Radiation Therapy program IMPAC, a record and verify system that provides the vital link between
our treatment planning software and the linear accelerator at our two
sites: The Eleanor T. Snow Radiation Oncology Center at the Orange
Regional Medical Pavilion (formerly the Horton Medical Pavilion) in
Middletown; and the Goshen Radiation Oncology Center.
A heartfelt thanks to one and all - our sponsors, golfers, raffle contributors - for your thoughtful
and generous support of this year’s Golf Classic. Special thanks, also, to our volunteers who play an
integral role in the success of this important fundraising endeavor.
In closing, we wish to recognize the Horton Medical Center Auxiliary for their generous philanthropic support as this year’s Tournament Sponsor and their ongoing support of Orange Regional
ORANGE REGIONAL MEDICAL CENTER
HEALTH / FALL 2004
ORANGE REGIONAL MEDICAL CENTER
Intensity Modulated Radiation
Therapy Program Timeline
, a dedicated group of physicians, hospital employees and community volunteers initiated the first
of what was to become tremendously successful golf tournaments to benefit oncology services at Horton Medical
Center. Concurrently, volunteers were busy at Arden Hill
Hospital sponsoring golf tournaments to provide needed
funding for a variety of equipment and healthcare needs.
Recognizing the importance of providing expanded oncology services at both campuses, a decision was made by what
is now the merged Orange Regional Medical Center
Foundation to host one Golf Classic that would benefit
Orange Regional’s comprehensive cancer program. For the
last two years, the annual Golf Classic has benefited the
hospital’s Intensity Modulated Radiation Therapy (IMRT)
Acquisition of IMRT. Orange Regional is
the first hospital in the Hudson Valley to implement IMRT.
We are able to treat cancer with high doses of therapeutic
radiation with pinpoint accuracy, resulting in improved clinical outcomes and minimal side effects.
Expansion of IMRT program allowed for
the most effective treatment of additional disease sites,
including prostate, breast, and head and neck cancer - treatment that previously could only be obtained by traveling to
distant institutions . . . Opening of Goshen Radiation
Oncology. Patients are now able to receive the highest
quality of radiation therapy at both the Orange Regional
Medical Pavilion in Middletown and 70 Hatfield Lane in
The “capstone addition” - a state-of-theart record and verify system serving both the Middletown
and Goshen sites. This system, known as IMPAC, provides the vital link between our treatment planning software and the linear accelerator, which delivers the radiation. In addition to providing a communication between
treatment planning and the accelerator, this software will
provide connectivity between our two sites. The end result
is a united patient database that will allow for enhanced
communications for patient management between physicians, physicists, radiation therapists, and our nursing staff.
Also, this system will ensure that each of the three-hardware/software components is able to keep pace with the
complexities of this constantly evolving technology.
HEALTH / FALL 2004
from page 14
Borland Joins Foundation
Board of Trustees
Orange Regional Medical Center
Foundation is pleased to welcome John W.
Borland as a new member of its Board of
Mr. Borland is President and CEO of
the Orange County Trust Company, a
$390 million independently owned community bank, headquartered in
Middletown. Mr. Borland joined the Bank
in 1981 and became its President and
CEO in 1991. An active member in many
business and community organizations, John’s business and
community affiliations include membership on SUNY Orange
Educational Foundation, a member and Past President of the
Orange County Bankers Association, Vice President and
Treasurer, Orange County Industrial Expansion Corp., Vice
President, Orange County Industrial Development Agency,
member of the Middletown High School Academy of Finance
and member and past president of the Middletown Rotary
Club. He has also served on the Board of Directors of St.
Theresa’s Nursing Home, the Volunteer Center of Orange
County, the Arts Council of Orange County and the Orange
County Chamber of Commerce Retention Committee.
John has been an active supporter of the Foundation’s
Annual Golf Classic. In 2001 he served as the Tournament’s
Honorary Chairman, as well as Chair of the Tournament’s
first Blue Ribbon Fundraising Committee - a fundraising effort
involving a volunteer group of community business leaders.
Over $40,000 was raised by the Blue Ribbon Committee.
In Loving Remembrance
J ohn Schneider, along with family members and friends,
recently visited The Tucker Center for Cancer Care,
Horton campus, to present a $2,500 gift in memory of his
wife, Judie. When presenting the check to Jerry
Dunlavey, Director of Rehabilitation and Oncology
Services, Mr. Schneider said, “Judie always believed that it
was her duty to help others whenever she could.
Through this donation from her family, her friends, and
her co-workers at CRS Retail Systems, we hope to keep
Judie’s spirit and beliefs alive by allowing her to continue
her work of assisting those in need. Our thanks go out to
the staff at the Tucker Center and to Dr. Jeffrey Stewart
and his staff for the care and support they gave to Judie
and continue to give to others.”
3-D images for
Orange Regional Medical
Center has added revolutionary
technology to its list of diagnostic
resources - combined PET (Positron Emission
Tomography) and CT (Computed Tomography)
fusion imaging. Separately, the PET and CT scanners
serve as powerful cancer-detecting tools. Used in combination, the technology becomes state-of-the-art.
The clinical imaging applications for PET/CT are
the same as those for PET, including lung, breast, colorectal, esophageal, and head and neck cancer, as well
as lymphoma and melanoma. It is also useful in the
diagnosis and staging of other cancers, such as ovarian, pancreatic, and thyroid. PET/CT fused images
will also be used in radiation therapy treatment planning. The PET/CT images, when used for the purpose of treatment planning, can identify additional
tumor volume, resulting in an even better treatment
plan. Another benefit of PET/CT is that if a patient
has had a recent CT at Orange Regional, we may be
able to use the original CT in the fusion process and
eliminate the need for a second CT when the PET is
How does it work?
A PET scan captures minute chemical and physiological changes related to metabolism. This technology is crucial because function changes are often present before structural changes in tissue. A CT scan is a
special type of X-ray that can produce detailed
anatomical pictures of structures inside of the body,
particularly useful in determining the precise location
of abnormalities. A CT scanner produces a detailed
picture of a ‘slice’ of an organ or area that is much
clearer than regular x-rays. A CT scan is used to
obtain information about the body’s organs, blood
vessels, abdominal cavity, bones, and the spinal cord.
When the technologies are used together, as in
PET/CT, identically aligned patient images are captured from both machines. Once merged, the images
provide valuable information about cellular abnormaliWWW. ORMC.ORG
ties and show the precise anatomical location of the
scanned area. Clinical experience clearly shows that
PET/CT images provide valuable information that
can be used for early diagnosis, more accurate tumor
detection and precise localization, improved biopsy
sampling, and better assessment of patient responses
to chemotherapy and radiation therapy.
“This leading-edge technology will make a substantial impact on patient care,” says Gene Bernieri, CRA,
Director of Diagnostic Imaging at Orange Regional.
“The combination PET/CT gives us the best of both
worlds. The ability to fuse these images in one system
gives us unparalleled views inside the human body,
including detailed images of cancerous tumors.”
What happens during the scanning?
You must not eat anything four to six hours prior to
your scan. When you arrive for your scan, a technologist will administer an injection of a radioisotope to
help the scanning machine “see” inside your body.
This drug has no side effects and will quickly be eliminated from your system.
During the scan, you will lie still on a comfortable
table that moves through the PET scanner. You should
not feel anything from the scan because the scanner is
shaped like a ring and does not touch your body. You
should allow about two hours for the procedure. The
scan itself will last approximately 30 minutes.
When the scan is complete, you may leave and
should be able to eat and drink immediately. Your specialist will thoroughly review your results and communicate with your primary care physician, who will discuss them with you.
To schedule a PET/CT Fusion scan, please call
1 (866) ORMC-TEST (1-866-676-2837). If you have
any questions about PET/CT, please call Nuclear
Medicine Supervisor, Kevin McCormack at (845)
ORANGE REGIONAL MEDICAL CENTER
Orange Regional All-Stars
D. Ahearn, R. Ahearn, P. Asdal, S.
Babcock, M. Bacigalupi, S. Bailey,
K. Balanovich, M. Barbosa, E.
Beairsto, M. A. Beatty, L. Bell, M.
Belzie, D. Bequette, A. Betro, R.
Bishop, J. Black, L. Blumenstein,
Z. Boniface, E. Boyd, Ja. Brown,
Jo. Brown, R. Browne, M. Bruce,
L. Burns, M. Byrons, C.
Canzoneri, M. Cavazzini, J.
Cesari, B. Cherry, W. Cipriani, C.
Clemmer, B. Cocuzza, L. Colgan,
K. Conklin, A.M. Cortese, P.
Cronin, L. Crosson, P. DeWitt,
M. Dick, L. Donoghue, K.
Downes, C. Drew, W.
Duchesne, D. Epstein,V. Fiero,
M. Fox,V. Garrison, J.
Grabowski, J. Grimm, J.
Handford,T. Harris, R.
Herrmann, A. Higginson, B.
Hosking,T. Hufcut, S. Isabella, C.
Jones, S. Joslyn, E. Kelly, P.
Kerrigan, S. Krause, E. Kurdyla, L.
Lanfear, R. Leinpinsel,V. Lewis, A.
Lleras, M. Lubniewski, W. Mack,
J. Mahusky, M. McCann-Karl, S.
McClinsey,T. McCooey, C.
McGinnis, K. McMahon, F.
Medvedev, M. Mercado, H.
Mitchell, J. Moore, D. Morgan, K.
Mosca, G. Muise, M. Murphy, M.
Neuhaus, M. Newell, S. Palmer, J.
Panto, G. Parks, J. Petrillo, F.
Ralph, J. Rappa,T. Reidy, G.
Reyes, L. Ricardo-Torres, C.
Robinson, K. Rodriguez, S.
Rodriguez,Y. Rodriguez, I.
Rosenshine, A. Ross, A. Santise,
N. Schwartz, L. Semmeles, M.
Sheehan, L. Simek, B. Sirois, R.
Skoda, B. Smith, M.A. Smith, M.
Smith, M. Spadafora, C.
Stangenberg, C. Stanley, A.
Stout, D. Strysko, A. Swensen,T.
Teaney, M.Thorpe, C.Tremper,
K.Tulley, M.Vasquez, A.M.
Vavricka, N. Waldmann, B.
Wansor, J. Watkins, E. Weber, L.
Weber, J. Wesley-Krueger, R.
Wilson and C. Woods.
Second Quarter Honorees
Orange Regional Medical Center’s greatest
asset is our complement of employees and volunteers. Their dedication, expertise, involvement and commitment enable us to provide
the highest quality healthcare and services to
our patients. We’re proud to announce the
STAR recipients listed below, for the months
of April, May and June of 2004.
SHOOTING STAR - APRIL
Secretary, Diagnostic Imaging
Gina “gets it.” She
embraces the concept of
the Orange Regional
“Team.” It is no easy
task to serve the large
department that is
Diagnostic Imaging, but
she works diligently to
make the department
“shine.” She takes great
pride in her work and
consistently displays excellent attention to
GUIDING STAR - MAY
Arlene Heitzmann, R.N.
1 North, Arden Hill
Arlene exhibits professionalism and strong
leadership skills, while
supporting her staff with
empathy and encouragement. Arlene has shouldered the additional
responsibility of Interim
Nursing Director of Tower 4 at the Horton
campus since September 2003 with unwavering dedication. The Tower 4 Staff applaud her
SHOOTING STAR - MAY
Margaret Swyka, R.N. Post Anesthesia
Maggie is always supportive, cheerful, kind
and helpful and possesses all the qualities of a
Shooting Star. Maggie, a
Anesthesia nurse, has it
all - professional excellence, a positive
demeanor to those around her, and compassion for her patients. Yearly, during the holiday season, she makes gifts for sick employees and volunteers.
SHOOTING STAR - JUNE
“Blakey,” as everyone
knows him, never says
that something can’t be
done. He adjusts his
schedule, any time, any
day, to make sure that
staff members get what
they need on time. His
consistency and, above all, his willingness to
assist show that Blakey has a TEAM attitude
that exemplifies the true meaning of the word.
Orange Regional encourages employees to enroll in higher education, and offers
a generous tuition reimbursement program. An Education fair was held in June
with representatives on hand from Orange-Ulster BOCES, SUNY Orange, SUNY
New Paltz, Marist College, Mount St. Mary College, New York Medical College,
Fordham University, Empire State College, and University of Phoenix. Special
thanks to Joanie Cesari and Elizabeth Steinberg of Training, Education and
Development for coordinating the event!
HEALTH / FALL 2004
Orange Regional Medical
Center recognizes the value
of its employees. These men
and women are our very
essence ... their faces and
names are remembered long
after patients return home.
Out of all who contribute
to the health and
welfare of our patients, the
Star of the Year, Employee
of the Year, and Nurse of
Distinction Awards repre sent the utmost in compas sion, dedication to high
standards and professional ism. We are proud to have
these outstanding individuals
among our staff.
Congratulations to all!
R.N. of the
Room at the
Horton campus, was recognized at
Service Awards Dinner for 40
years of service. Of note, John
received the Nurse of
Distinction Award in 1997.
To join an organization committed to
service excellence, visit our website,
www.ormc.org and click on “Careers”,
or call the Recruitment Office in
Human Resources at 845-342-7190.
STAR OF THE YEAR - ARDEN HILL CAMPUS
Theresa Roche, R.N.
Theresa Roche, a Registered Nurse in the Pediatric
Department since 1979, is our 2003 Star of the Year. Theresa
was chosen to receive the Award for her care of a terminally
ill child in preparation for a Make A Wish Foundation sponsored trip to Florida. In addition to caring for the child and
her family, Theresa procured the necessary supplies to keep
the child comfortable. Theresa is also commended for her
dedication to her job, having often worked extra hours to fill
vacant shifts during staffing shortages.
EMPLOYEE OF THE YEAR - HORTON CAMPUS
Rhonda Gorish, O.T.
An Orange Regional Family member since 1981, Rhonda
began her career in Inpatient Rehabilitation Services at the
Horton campus, while attending school to become an
Occupational Therapy Assistant and later, an Occupational
Therapist. Rhonda goes above and beyond for patients and
their families; nothing is too much. She is a true inspiration
to her coworkers, motivating them to work as a team.
NURSE OF DISTINCTION - ARDEN HILL CAMPUS
Virginia Kirkwood, R.N.
Ginger, Charge Nurse in the Emergency Department, is
known as a critical thinker, who can handle any situation
that arises. She acts as a mentor to new staff and takes genuine pride in their success. An Orange Regional Family
member for twenty years, she is steadfast in her delivery of
excellent nursing care.
NURSE OF DISTINCTION - HORTON CAMPUS
Patricia Martini, R.N.
Pat provides consistent nursing care to all her patients and
assists her colleagues in meeting patient care needs. The staff
of Tower 4 know that when they need help, she can be
counted on to willingly share her vast knowledge. Pat has
been recognized many times in letters of thanks from
patients and their families.
ORANGE REGIONAL MEDICAL CENTER
Help for Snoring & Sleep Apnea
Obstructive sleep apnea syndrome (OSAS) is a complex disease, where narrowing or blockage of the airway occurs repeatedly, causing disruption of sleep, resulting in daytime sleepiness,
depression, headaches, and memory and concentration problems.
OSAS is especially dangerous because it is directly associated
with high blood pressure, heart attack, heart irregularities, and
congestive heart failure. Fortunately, there are treatment options.
sleep apnea, are devices placed in the mouth at night in order to
advance the lower jaw or stabilize the tongue and keep the airway open. A CPAP (continuous positive airway pressure) device
delivers pressurized air via a mask into the nose or mouth which
keeps the airway from collapsing. CPAP must be used every
night. It is very effective if used, but actual compliance rates are
only 60-70%. Surgery is a good option for young patients, or for
those who do not tolerate CPAP and are not morbidly obese.
What is OSAS?
The evaluation for patients who have OSAS and are considerWhile we are awake, the upper airway (throat) is like a rigid
surgery includes an office exam with fiberoptic endoscopy by
pipe and stays wide open. In patients with sleep apnea, during
“Depending on where the throat appears to
sleep, the airway resembles a thin straw. On
collapse, I perform upper and or lower probreathing inward, the straw collapses on itself
cedures to stabilize the airway. I prepare
and there is no flow. This causes the sleeper
speak with your doctor, or call patients to expect considerable throat soreto wake up as the brain senses that breathing
ness and that a liquid-soft diet will be needto schedule a sleep study:
has stopped. With severe sleep apnea, this
ed for two weeks,” reports Dr. Ofer
The Center for
may happen 30-60 times an hour.
Jacobowitz, M.D., Ph.D., an otolaryngoloSleep Medicine
How do I know I have sleep apnea?
gist who specializes in obstructive sleep
Arden Hill Campus
Chances are, you won’t know you have
apnea. “It’s certainly worth undergoing sursleep apnea unless your bed partner has comgery, when you look at the benefit to your
4 Harriman Drive,
plained to you. Basic signs of sleep apnea
overall health. There is also hope for those
Goshen, New York
include loud snoring, irregular or halted
who snore but do not have sleep apnea.
breathing, frequent awakening, excessive dayThey can be treated in the office using
Your overnight evaluation at
time sleepiness or sleep that does not refresh.
proven techniques,” he adds.
The Center for Sleep Medicine
For more information, speak with your
What treatment options are available?
For a physician referral, call the
Weight loss will help many patients,
Health Connection at
although probably not completely. Oral applibathrooms
ances, effective for most patients with mild
Serves 8 ~ Ingredients:
4-6 lbs. apples
1/3 cup water
Set oven to 350 degrees. Peel and core all apples.
Slice and place in a 2 quart baking dish. Mound apples.
Add water.Work crumb topping ingredients with
your fingers and sprinkle over apples. Bake 1 hour to
1 hour and 15 minutes or until golden brown.
Per serving (1 wedge)
1.5 grams protein
9 grams fat
HEALTH / FALL 2004
3/4 cups flour
1/2 cup sugar
3/4 stick margarine
1 teaspoon cinnamon
52.5 grams carbohydrates
0 mg cholesterol
79.2 mg sodium
range Regional Medical Center’s proposal
for an 83,000 square foot expansion of
the existing Orange Regional Medical
Pavilion (formerly the Horton Medical Pavilion),
was approved on July 6th by the Town of Wallkill.
The expansion will include both hospital clinical
services and physician office space.
of outpatient services at the Pavilion
site is the first step
towards single site
the development of
a new hospital facility. This expansion
will allow Orange Regional to strengthen and grow
existing outpatient programs to best serve current
and projected market needs.
Orange Regional and Westage Companies, the
project developer, are proceeding with the design
plans and expect to begin construction this fall.
The proposed clinical
programs for this expansion include:
• Fixed Open MRI
• Cardiac and Diabetes
• Wound Care Center
• Urgent Care
• Nuclear Medicine
ORANGE REGIONAL MEDICAL CENTER
Orange Regional Honors
Left to right: Director of
Volunteer Services, Debbie Linken,
Kelly Moltzen, Kathleen (mom), and
Left to right: Debbie Linken
(mom); Ashley Linken; Rick (dad);
and sister, Rachel.
our Orange Regional junior volunteers were honored at a
reception and scholarship presentation in June.
Scholarships are awarded each year to graduating high school
seniors who have a minimum of 100 hours of service at one of
our facilities. To qualify, junior volunteers must write an essay,
complete an application, and have plans to continue their education following graduation. A selection committee reviews the
applications and determines the winner.
“Each one of our junior volunteers holds so much potential.
Maybe some of them will come back to us as doctors or nurses
in the future,” said Alanna Smith, Orange Regional Board of
Please join us in congratulating the following scholarship
Since the year 2000, Elizabeth Elliott has given 600 hours of
service, in many areas of the hospital. Liz attended Valley
Central High School and will be attending Daemen College in
Amherst, New York.
Eric Johnson (not pictured) began volunteering at Orange
Regional in June 2000, working in the Nutrition Services department, for a total of 337 hours. Eric graduated from Warwick
High School and will be attending SUNY New Paltz.
Ashley Linken has volunteered in most areas of the hospital
and on many special projects, giving 1,100 hours of service.
Ashley attended Cornwall Central High School and will be
attending SUNY Albany.
From June 2001 to August 2002, Kelly Moltzen volunteered
in the Pharmacy, Coffee Shop and on the Nursing Units, giving
150 hours of service. Kelly graduated from Monroe-Woodbury
High School and will be attending the University of Delaware.
VOLUNTEERS...MAKING A DIFFERENCE
Left to right: Debbie Linken,
Mamie (Elizabeth's mom),
Elizabeth Elliott, Irene Moore
(grandmom), and Chip (dad).
HEALTH / FALL 2004
Volunteer opportunities abound at Orange Regional Medical
Center, whether you’re a junior, a senior, or in-between.
Whether you have specialized skills or simply wish to offer a
special personal touch, you’re welcome to join our team.
If you’d like to give a gift beyond measure - the gift of yourself
- please call Debbie Linken, Director of Volunteer Services
at 845-294-5441 ext. 4654 or Lisa Ritchie, Manager of
Volunteer Services at 845-342-7145.
Orange Regional Family
Members enjoyed good
company, games, food and
fun at the Annual Orange
Regional Medical Center
Picnic on Saturday, July 31,
2004 at Circleville Park.
ORANGE REGIONAL MEDICAL CENTER
Marianne Sciucco, R.N., of Case
Management, is committed to nursing.
Marianne represented Orange Regional
and the nursing profession in June at
Maple Hill Elementary School’s 6th
Annual Career Day, in Middletown.
More than 1,200 students, grades 2-5
participated. Marianne explained how
to become a nurse, the many different
career paths in nursing, medical equipment used in nursing, and quizzed children on their knowledge of
the workings of the human body.
Kristine O’Leary, R.N., O.C.N., has
been appointed Director of
Cardiology. Kris began her career
with Orange Regional in 1993 as a
Registered Nurse at the Arden Hill
campus. She served as Manager of
The Tucker Center for Cancer Care
from 2000 to 2003. In 2003 she
became Project Manager of Nursing
Clinical Information Systems, working
to implement the clinical aspect of
the Cerner computer system.
Darlene Tomlinson, R.N. has been
appointed Nursing Director of
Tower 4 at the Horton campus.
Darlene has extensive experience
in Medical-Surgical and Critical
Care Nursing, as well as Nursing
Informatics (a combination of computer science, information science
and nursing science designed to
assist in the management and processing of nursing data, information
and knowledge to support the
practice of nursing and the delivery of nursing care). Darlene
earned her Masters Degree from New York University.
Dawn Zawaski was promoted to Diagnostic Imaging Support
Services Supervisor. In her new capacity, Dawn supervises centralized scheduling, transcription (including voice technology), reception, and all clerical functions for Diagnostic Imaging, at the Arden
Hill and Horton campuses, and eight offsite locations in Liberty,
Middletown, Goshen and Monroe. Assisting Dawn is Beth
Fairweather, Assistant Support Services Supervisor, whose prime
focus is the Goshen area locations and the Orange Regional
Medical Pavilion (formerly the Horton Medical Pavilion).
Melody Zolendjeski was promoted to X-Ray Supervisor and is
responsible for the direct supervision of all Orange Regional
radiographic areas. Melody began her career with Orange
Regional 26 years ago and has demonstrated outstanding leadership qualities. Most recently, she led the Radnet Cerner install
project for Diagnostic Imaging, educating over 200 Orange
Regional employees, and designing new and improved work flow
processes that have provided us with the foundation to make
major productivity gains for years to come.
Congratulations to Carol Maltais, Cliff Miller, Crissy Salogub and
Sandy Clinton, of Orange Regional Laboratory Services, who have
completed coursework for their
Registered Nursing degrees.
John Bilancione has accepted the
position of H*Works Project
Manager/EMS Liaison. In this role he
will coordinate and facilitate the
implementation of the customer
service initiatives in the Emergency
Department. John previously served
as Emergency Department
Supervisor and Clinical Supervisor.
HEALTH / FALL 2004
Martha Hall, R.N., B.S.N., C.C.R.N., is
Director of Orange Regional’s new
Cardiac Catheterization Lab.“I’ve
lived here since childhood and to me,
it’s very exciting that Orange Regional
is able to bring this new level of service to the community,” says Martha.
She has extensive experience in open
heart surgery and cardiac catheterization nursing. See page 3 - Cardiac
Melissa Druke received her Certificate in Case Management
(CCM) in June. Case Management now has 90% of its staff
Certified in Case Management.
The students of the Valley Central High School Science Research
Program dedicated their Annual Science Research Symposium to
Sue Ben-Dor, Orange Regional Medical Librarian. Sue conducts a
seminar for the students each fall, which teaches skills related to
searching efficiently for materials and how to access valuable professional databases.Throughout the year, Sue fulfills the Program’s
requests for inter-library loan articles and provides guidance to
Congratulations to Susan Zanetti, Lisa Enright, and Debbie Biondi
for completing the JA Thomas Clinical Documentation
Management Program (CDMP) Training in June. The multi-disciplinary CDMP team works to facilitate accurate and timely documentation that reflects both patient acuity and resources utilized.
Planning for Single Site Construction Begins
The Orange Regional Executive Team held a meeting
in June to initiate the planning process for the development of a new hospital facility through single site consolidation. Dennis and Ann Moser of DRMA
Consultants have been engaged to assist with facilitation of the planning process.The objective of the kickoff meeting was to define the initial planning process
that will be undertaken and to identify key data elements that are necessary to adequately define a new
facility for Orange Regional.The next few months will
see analysis of size of the new facility, and definition of
the scope of services.The process will involve Orange
Regional staff, as well as community input. Steps will
include: demand and need analyses; identification of
programs, services and departments; preparation of
volume projections for all clinical and support services
and development of space allocations by program,
service and department.
Once the preliminary numbers are developed, the
next step will be a Visioning Process involving the Board
of Directors, Medical Staff leadership and management.
The visioning will involve brainstorming to identify our
overall expectations for a new hospital that will not only
meet the health care needs of our community in the
near future, but well into the 21st Century.
Orange Regional is now in the small, elite group of
medical centers that offer over 95% filmless Diagnostic
Imaging services. The Picture Archive
Communication System (PACS) provides
clearer images, at all Orange Regional sites,
and allows physicians to access patient’s test
results much faster, in 4 to 6 hours.
Lightning Flash! On a stormy Tuesday
evening in May, the family of expectant mom,
Melissa Mazzeo, had an encounter with nature
that few of us do. While eating dinner, their
home was struck by lightning and caught on
fire, which ultimately contributed to the early
arrival of a healthy baby boy.
Melissa was understandably distressed upon
her premature arrival at the Women’s Health
Pavilion at the Arden Hill campus. However, she
reports, “The staff were just wonderful. I wouldn’t
have been able to calm down if not for the nurses
here.” She went on to say, “I’ve never met hospital
personnel who are so incredibly kind, empathetic and
understanding. I completely relied on their strength and
compassion to get through this whole experience. It
really goes beyond any words I can use to adequately
describe my gratitude.”
An art therapist at the Veterans Administration
Hospital in Montrose, Melissa described her own experience as a hospital employee, “You know, I work at a
hospital where customer service is constantly being
taught and reinforced over and over again, but to actually experience it, see it in practice, is really an amazing
thing.” Discharged a few days later, the family left for
temporary dwellings with one of Melissa’s sisters while
their home is repaired and made ready for the official
arrival of baby Arnold, Jr., the fourth.
Orange Regional’s Pastoral Care Program continues
to grow, with the recent opening of a Clergy Office at
the Arden Hill campus, and the addition of two national religious television channels, EWTN and TBN, for
inpatient viewing at the Horton campus.
“The growth and success of the Pastoral Care
Program would not have taken place if not for the
hard work and dedication of many people throughout
the hospital. It’s amazing to me, the spirituality that is in
the people of Orange Regional,” stated Deacon
Richard Trapani, Coordinator of Pastoral Care. “I know
that Reverend David Jenks, who began this program,
would be very proud to know of all the people who
came together, how we have grown in the past couple
of years, and how we will continue to grow,” he added.
Melissa Mazzeo and newborn son.
ORANGE REGIONAL MEDICAL CENTER
ORANGE REGIONAL M EDICAL CENTER • HORTON CAMPUS
60 P ROSPECT AVENUE • M IDDLETOWN, NY 10940 • WWW.ORMC.ORG
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