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Prodigy
System User Guide
`
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2009 Crestron Electronics, Inc.
Crestron PMC2
Prodigy™ Media System
Contents
Prodigy Media System
1
Introduction ...................................................................................................................1
The Prodigy System.........................................................................................1
Prodigy Interfaces .........................................................................................................2
PLX2 Prodigy™ Wireless Remote...................................................................2
Soft Buttons & Display Controls......................................................... 2
Menu Controls.................................................................................... 3
Volume, Transport, and Numeric Keypad Buttons ............................ 3
PTL4 Prodigy™ 3.6” Wall Mount Touchpanel .................................................3
Touchscreen Navigation .................................................................... 3
Function Buttons ................................................................................ 4
P-DIMRF Prodigy™ Single Button Wireless Dimmer and P-SWRF Prodigy™
Single Button Wireless Switch .........................................................................5
P-CBD Prodigy™ Wireless Keypad.................................................................5
P-TSTATRF Prodigy™ Wireless Thermostat ..................................................5
Crestron® Control App™..................................................................................6
Crestron XPanel...............................................................................................6
System Control..............................................................................................................7
The Home Page...............................................................................................7
Theater Control ................................................................................................9
Power Control .................................................................................... 9
View the Media page ......................................................................... 9
Room Selection (if equipped) .......................................................... 12
Watch TV (if equipped) .................................................................... 14
Watch a Movie (if equipped) ............................................................ 20
iPod Control (if equipped) ................................................................ 22
Lighting Control..............................................................................................33
Recall Lighting Scenes and Other Lighting Controls ....................... 33
Control Lighting in Other Rooms ..................................................... 35
Store a Scene (PLX2, PTL4, Crestron Control App, & XPanel) ...... 40
Controlling a Switch or Dimmer ....................................................... 41
Climate Control ..............................................................................................46
Select Zone to Control ..................................................................... 46
Temperature Control........................................................................ 49
Set the System Mode....................................................................... 52
Fan Control ...................................................................................... 55
Scheduled Operation ....................................................................... 57
Maintenance................................................................................................................65
Batteries .........................................................................................................65
PTL4 Recommended Cleaning......................................................................66
Problem Solving ..........................................................................................................67
Troubleshooting .............................................................................................67
Further Inquiries.............................................................................................67
Future Updates ..............................................................................................67
Return and Warranty Policies .....................................................................................68
Merchandise Returns / Repair Service ..........................................................68
CRESTRON Limited Warranty.......................................................................68
System User Guide – DOC. 6840A
Contents • i
Crestron PMC2
Prodigy Media System
Introduction
Welcome to your Prodigy system. When configured, your Prodigy system is
capable of controlling your home theater as well as lighting and climate
throughout your home/office using a variety of control devices.
The Prodigy System
Prodigy offers simplified control of your home and entertainment from any
room in your house or any place on the planet. Keep all your music, movies,
lights, thermostats and security at your fingertips wherever you are and
wherever you go. You are always in touch and in control with Prodigy. Just a
simple tap of your finger brings you comfort, convenience and pleasure.
If you have any questions while reviewing this user guide, please contact
your Prodigy Dealer.
To download the latest version of the Prodigy Media System User Guide, go
to www.crestron.com/prodigyresources.
Prodigy Media System: PMC2 • 1
Crestron PMC2
Prodigy Interfaces
PLX2 Prodigy™ Wireless Remote
The Prodigy Wireless Remote (PLX2) is a handheld remote with an LCD
display that is used to control a Prodigy system. A PLX2 is included with the
system. Up to six PLX2 remotes can be used in a Prodigy system.
Soft Buttons & Display Controls
The display is surrounded by 10 “soft” buttons that are programmed to
perform the function shown on the display. Underneath the display are three
buttons that are used to navigate the display.
2 • Prodigy Media System: PMC2
Crestron PMC2
Menu Controls
The menu controls are located beneath the display controls and are used to
navigate functions such as a DVD menu or DVR channel guide.
Volume, Transport, and Numeric Keypad Buttons
Under the menu controls are buttons to control the volume, media playback
(DVD, DVR, etc.), and digit entry (for Tuner/DVR/Satellite and other devices
using input from a numeric keypad).
PTL4 Prodigy™ 3.6” Wall Mount Touchpanel
The Prodigy 3.6” Wall Mount Touchpanel (PTL4) is an optional wall-mounted
color touchscreen that is used to control a Prodigy system. Up to six PTL4
touchpanels can be used in a Prodigy system.
The touchscreen is surrounded by 10 backlit function buttons. Labels
describing the function of each button are engraved on the included bezel.
Touchscreen Navigation
The 3.6” color touchscreen provides information and control for devices in
the Prodigy system.
The touchscreen consists of various “pages” used to control the specific
functions of your Prodigy system. The top of each page in the touchscreen
contains controls to directly access the home page, the media page, lighting
controls, and climate controls.
Crestron PMC2
PTL4 Touchscreen
FUNCTION:
HOME Button:
MEDIA Button:
Press here to return Press here to return Describes the
function and/or zone
to the home page.
to the media list.
currently controlled.
LIGHT Button:
Press here to
display the light
controls
(if equipped).
CLIMATE
Button: Press
here to display the
climate controls
(if equipped).
The functions that are displayed on the touchscreen are determined by the
selected function. For details, refer to “System Control” starting on page 7.
Function Buttons
Ten backlit function buttons surround the touchscreen. Buttons to control
theater components are on the left side of the touchscreen while buttons to
control lighting (for systems with lighting control only) are located on the right
side of the touchscreen.
The following describes the function(s) of each of the buttons:
•
POWER: Press the POWER button to turn off the media devices in
the room.
•
MEDIA: Press the MEDIA button to display the media page.
•
MUTE: Press the MUTE the audio output in the controlled room.
•
VOL k: Press the VOL k to raise the audio volume in the room.
•
VOL j: Press the VOL j to lower the audio volume in the room.
•
LIGHTS ON: Press the LIGHTS ON button to turn on the lights in the
room (for systems with lighting control only).
•
LIGHTS OFF: Press the LIGHTS OFF button to turn off the lights in
the room (for systems with lighting control only).
•
RAISE: Press the RAISE button to raise the lighting level in the room
(for rooms with dimmable controlled lighting only).
•
LOWER: Press the LOWER button to lower the lighting level in the
room (for rooms with dimmable controlled lighting only).
•
CLIMATE: Press to display the room’s climate controls.
Crestron PMC2
P-DIMRF Prodigy™ Single Button Wireless Dimmer
and P-SWRF Prodigy™ Single Button Wireless
Switch
The Prodigy Single Button Wireless Dimmer (P-DIMRF) and Single Button
Wireless Switch (P-SWRF) are optional switches that are used for local
control of lights in a Prodigy system. Up to 18 switches/dimmers can be used
in a Prodigy system.
The P-DIMRF and P-SWRF have a light emitting diode (LED), a rocker
button, and a three-position mode selection switch. The button may be
pushed at the top or bottom to perform certain functions. The function of the
rocker button is determined by the position of the mode selection switch. For
details, refer to “System Control” starting on page 7.
P-CBD Prodigy™ Wireless Keypad
The Prodigy Wireless Keypad (P-CBD) is used in conjunction with a
Prodigy Single Button Wireless Dimmer (P-DIMRF) and Single Button
Wireless Switch (P-SWRF) to provide 3-way lighting control. Up to six P-CBD
keypads can be used in a Prodigy system.
ON
ON
k
j
OFF
OFF
The two-button model is for switching with the P-SWRF in a lighting
application while the four-button model is for dimming with the P-DIMRF in a
dimming/lighting application. For details, refer to “System Control” starting on
page 7.
P-TSTATRF Prodigy™ Wireless Thermostat
The Prodigy™ Wireless Thermostat (P-TSTATRF) is used to control HVAC
functions in a Prodigy system. It functions the same as a traditional
Crestron PMC2
thermostat while allowing for control by a Prodigy system. Up to three
P-TSTATRF thermostats can be used in a Prodigy system.
For details, refer to “System Control” starting on page 7.
Crestron® Control App™
The Crestron Control App allows an Apple® iPhone™ or iPod® Touch to
control the Prodigy system. The Prodigy system allows one iPhone to be
connected at a time.
Crestron XPanel
The Crestron XPanel allows remote control of the Prodigy System from a
remote PC over the internet. The Prodigy system allows one remote PC to
be connected.
Crestron PMC2
System Control
The Home Page
The home page is where you can access controls for media, lighting (if
equipped) and climate (if equipped).
Press the HOME button to display the home page.
PLX2
The Home Page
Touch
PTL4 (if equipped)
to display the home page.
The Home Page
Crestron Control App
(if equipped)
Touch
Crestron PMC2
The Home Page
XPanel (if equipped)
Click
The Home Page
Crestron PMC2
Theater Control
Theater functions such as controlling a TV, projector, DVD player, DVR, etc.
can be controlled by the PLX2, a PTL4 (if installed), the Crestron Control App
(if using an iPhone for control), or a Crestron XPanel project (if using a PC
for control).
Power Control
The last selected source can be turned on or off with the power control.
NOTE: If a source is active in another zone (i.e. the iPod source is on in the
theater and the second audio zone), using the power control will only affect
the audio output in the controlled zone.
PLX2
To turn the last selected source on or off, press
PTL4 (if equipped)
To turn the last selected source on or off, press POWER or touch
(if equipped)
To turn the last selected source on or off, touch
.
To turn the last selected source on or off, touch
.
.
.
View the Media page
PLX2
1. Press HOME to display the home page and press the soft button
labeled Media to display the media list. A list of devices/functions will
be displayed. Receiver functions (i.e. built-in tuner) are listed on the
bottom of the display.
NOTE: If your receiver has two zone outputs, the Rooms soft button
will be displayed. Press the soft button labeled Rooms to choose the
zone to be controlled. For more information, refer to “Room
Selection (if equipped)” on page 12.
NOTE: The sources shown may differ from your system.
The Media List
Crestron PMC2
3. To scroll through the list of sources, press
or
.
4. Press the soft button next to a source name to control it. To control
the tuner, press the soft button labeled Tuner.
When using the PLX2 to control a theater device, the VOL buttons
(up and down) will always control the system volume while the
MUTE button will control the mute function. Other buttons on the
remote are only operational when relevant to the selected function.
PTL4 (if equipped)
Press MEDIA or touch
to display the media page. A list of devices will
be displayed. Receiver functions (i.e. built-in tuner) are listed on the bottom
of the touchscreen.
NOTE: If your receiver has two zone outputs, the ROOM SELECT button
will be displayed. Touch ROOM SELECT to choose the zone to be
controlled. For more information, refer to “Room Selection (if equipped)” on
page 12.
The Media Page
Touch a source name to display its controls. To control the tuner, touch
TUNER.
The MUTE, VOL k, and VOL j buttons will always control the mute
function and system volume.
(if equipped)
•
Touch
to display the home page and touch
to
display the media page. A list of devices/functions will be displayed.
Receiver functions (i.e. built-in tuner) are listed on the bottom of the
display.
NOTE: If your receiver has two zone outputs, the Room Select
button will be displayed. Touch Room Select to choose the zone to
be controlled. For more information, refer to “Room Selection (if
equipped)” on page 12.
Crestron PMC2
The Media Page
•
Click
Touch a source name or receiver function to display its controls. The
Mute, VOL +, and VOL – buttons will always control the mute
function the volume in the selected room.
to display the media page. A list of devices/functions will be
displayed. Receiver functions (i.e. built-in tuner) are listed on the bottom of
the display.
NOTE: If your receiver has two zone outputs, the ROOM SELECT button
will be displayed. Click ROOM SELECT to choose the zone to be controlled.
For more information, refer to “Room Selection (if equipped)” on page 12.
Crestron PMC2
The Media Page
Click a source name or receiver function to display its controls. To control the
tuner, click TUNER.
The
,
, and
buttons will always control the mute function and
the volume in the selected room.
Room Selection (if equipped)
Your Prodigy system may be configured to control two zones of audio (the
theater room and another room). To select a room to control:
PLX2
1. From the media page, press the soft button labeled Room to display
a list of rooms controlled by the Prodigy system.
Room Selection
\
2. Press the soft button located next to the room to be controlled.
PTL4 (if equipped)
1. From the media page, touch ROOM SELECT to display a list of
rooms controlled by the Prodigy system.
Crestron PMC2
Room Selection
2. Touch the room to be controlled.
(if equipped)
1. From the media page, touch Room Select to display a list of rooms
controlled by the Prodigy system.
Room Selection
2. Touch the room to be controlled.
XPanel
(if equipped)
1. From the media page, click ROOM SELECT to display a list of
rooms controlled by the Prodigy system.
Crestron PMC2
Room Selection
2. Click the room to be controlled.
Watch TV (if equipped)
1. From the media page, press the soft button for the cable or satellite
receiver to set the PLX2 for control of a cable or satellite receiver in
the Prodigy system.
PLX2
Cable/Satellite Control (DirectTV shown)
2. Use the menu controls and the numeric keypad buttons to operate
the cable or satellite receiver. If your receiver is equipped with a
DVR, use the transport and menu control to control DVR functions.
To view a list of preset channels, press the soft button labeled
Presets.
PTL4 (if equipped)
From the media page, touch the button for the cable or satellite receiver to
display its controls. If the receiver is equipped with a DVR, transport controls
will be displayed as well.
Crestron PMC2
•
Touch PRESETS to recall and/or store preset stations.
⇒ To recall a preset station, touch the preset.
⇒ To store a preset station:
1. Touch and hold the preset location to be stored for
approximately five seconds.
2. If desired, touch on a channel icon to be displayed in the list
of presets. The default channel name and number will be
displayed when an icon is selected.
Scroll through the list of available icons by touching the k or
j buttons.
To clear an icon, touch CLEAR IMAGE.
3. Touch EDIT CHANNEL to change the channel number.
Crestron PMC2
Touch the new channel number and click ENTER.
4. To assign a custom name to the preset, touch EDIT NAME
to display the custom name controls.
Touch the name of the preset and click ENTER.
5. Touch DONE to save the preset.
(if equipped)
•
Touch KEYPAD to directly access a channel with a numeric keypad.
•
From the media page, touch the button for the cable or satellite
receiver to display its controls. If the receiver is equipped with a
DVR, transport controls will be displayed as well.
Crestron PMC2
•
Touch Presets to display a list of preset stations.
⇒ To recall a preset station, touch the preset.
1. Touch and hold the preset location to be stored for
2. Touch Next to continue.
Crestron PMC2
3. Touch the new channel number and touch Enter.
4. To assign a custom name to the preset, touch Edit Name to
display the custom name controls.
Touch the name of the preset and touch enter.
5. Touch Done to save the preset.
•
Touch Keypad to directly access a channel with a numeric keypad.
•
From the media page, click the button for the cable or satellite
receiver to display its controls. If the receiver is equipped with a
DVR, transport controls will be displayed as well.
Crestron PMC2
•
Use the numeric keypad to directly access a channel.
•
Use the presets to recall and/or store preset stations.
⇒ To recall a preset station, click the preset.
1. Click and hold the preset location to be stored for
2. Click the channel number and click ENTER.
3. If desired, click on a channel icon to be displayed in the list
of presets. The default channel name and number will be
displayed when an icon is selected.
Navigate the list by clicking on HOME (jump to the top of the
icon list), END (jump to the bottom of the icon list), or use the
k or j buttons to scroll through the list of available icons.
Crestron PMC2
To clear an icon, click CLEAR IMAGE.
4. To assign a custom name to the preset, click EDIT NAME to
display the custom name controls.
Click the name to be assigned to the preset and click Enter.
5. Click DONE to save the preset.
Watch a Movie (if equipped)
1. From the media page, press the soft button for a playback device
(Blu-ray player, Apple TV, DVD player, etc.) to set the PLX2 for
control of a playback device in the Prodigy system.
PLX2
Blu-ray Control
2. Use the menu controls, the transport controls, and the numeric
keypad buttons to operate the playback device.
PTL4 (if equipped)
From the media page, touch the button for a playback device to display its
controls.
Crestron PMC2
Blu-ray Control
(if equipped)
•
Use the transport and menu controls, to operate the playback device.
•
From the media page, touch the button for a playback device to
display its controls.
Blu-ray Control
•
Crestron PMC2
•
From the media page, click the button for a playback device to
display its controls.
Blu-ray Control
•
iPod Control (if equipped)
PLX2
1. From the media page, press the soft button for the iPod to set the
PLX2 for control of an iPod in the Prodigy system.
iPod Controls (Browse Page Shown)
2. Use the soft buttons, menu controls, and the transport controls to
control the iPod.
3.
To scroll through the iPod functions (iPod menu, “Now Playing”
display, “Browse display”, Shuffle controls, and Repeat controls)
press
•
or
.
iPod Menu
The iPod Menu is the top level of the iPod controls. From the
iPod menu, you can choose to see what is “Now Playing”, open
Crestron PMC2
the library for browsing, open the Shuffle controls, or open the
Repeat controls.
iPod Menu
To make a selection from the iPod menu, press the soft button
next to the desired function. Alternatively, you can move the
cursor with the
or
buttons and press
the desired selection is highlighted.
•
when
Now Playing
The Now Playing page displays what song or video is currently
being played by the iPod.
Now Playing Page
⇒ To pause the current song or video, press
.
⇒ To resume playback of the current song or video, press
.
⇒ To rewind a song or video, press and hold
⇒ To fast forward a song or video, press and hold
⇒ To rewind a song or video to the beginning, press
twice.
To skip to the previous song, press
.
.
.
Crestron PMC2
⇒ To skip to the next song or video in a playlist, press
•
Browse Page
The Browse page is used to browse through the iPod’s video
and music library.
Browse Page
⇒ To make a selection from the Browse page, press the soft
button next to the desired function. Alternatively, you can
move the cursor with the
or
buttons to show
items that are not displayed and press
selection is highlighted.
⇒ To return to a previous page, press
•
when the desired
.
Shuffle Page
The Shuffle page is used to set the iPod’s shuffle mode. The
available shuffle modes are:
Album: Will play the songs on an album in order then shuffle the
order of the albums.
Track: Tracks within a list are played in a random order.
Off: All tracks in a list are played in sequence.
Shuffle Page
Crestron PMC2
⇒ To select a shuffle mode, press the soft button next to the
desired mode. Alternatively, you can move the cursor with
the
press
or
buttons to highlight the selection and
.
•
.
Repeat Page
The Repeat page is used to set the iPod’s repeat mode. The
available repeat modes are:
All: Will play all of the songs in a list then repeat.
Track: Will repeat the current track.
Off: All tracks in a list are played without repeat.
Repeat Page
⇒ To select a repeat mode, press the soft button next to the
desired mode. Alternatively, you can move the cursor with
the
and press
or
buttons to highlight the the selection
.
PTL4 (if equipped)
.
From the media page, touch the iPod button to display its controls. The iPod
controls consist of the Now Playing page, and the Browse page.
•
Now Playing
The Now Playing page displays the transport controls while providing
information about the song or video that is currently playing.
Crestron PMC2
Now Playing Page
Touch the transport buttons and menu buttons to control the iPod.
⇒ To pause the current song or video, touch b.
⇒ To resume playback of the current song or video, touch h.
⇒ To rewind a song or video, touch and hold d.
⇒ To fast forward a song or video, touch and hold c.
⇒ To rewind a song or video to the beginning, touch f. To skip
to the previous song, touch f twice.
⇒ To skip to the next song or video in a playlist, touch e.
⇒ To select the Shuffle mode, touch SHUFFLE until the
desired setting is displayed. See below for details.
⇒ To select the Repeat mode, touch REPEAT until the desired
setting is displayed.
•
Shuffle Control
The Now Playing page also contains a button for selecting the
Shuffle mode. The available Shuffle modes are:
⇒ Album: Will play the songs on an album in order then shuffle
the order of the albums.
⇒ Track: Tracks within a list are played in a random order.
⇒ Off: All tracks in a list are played in sequence.
To select a Shuffle mode, touch SHUFFLE until the desired
mode is displayed.
•
Repeat Control
Repeat mode. The available Repeat modes are:
⇒ All: Will play all of the songs in a list then repeat.
⇒ Track: Will repeat the current track.
⇒ Off: All tracks in a list are played without repeat.
Crestron PMC2
To select a Repeat mode, touch REPEAT until the desired mode
is displayed.
•
Browse Page
and music library.
Browse Page
⇒ To scroll through a list, touch the k or j button. To jump to
the beginning of the list, touch FIRST. To jump to the end of
the list, touch LAST.
⇒ To return to the previous menu, touch BACK.
⇒ To see what is currently playing, touch NOW PLAYING.
⇒ To select an item (playlist, artist, album, song, or video) in a
list, touch its name on the touchscreen. To play all of the
items in a list, touch PLAY ALL LISTED.
⇒ To search for an item within the displayed list, touch
SEARCH, enter the letters or words to search for, and touch
Enter.
(if equipped)
Crestron PMC2
•
From the media page, touch the iPod button to display its controls.
The iPod controls consist of the Now Playing page, and the Browse
page.
•
Now Playing
Now Playing Page
Touch the transport buttons and menu buttons to control the iPod.
⇒ To pause the current song or video, touch b.
⇒ To resume playback of the current song or video, touch h.
⇒ To rewind a song or video, touch and hold d.
⇒ To fast forward a song or video, touch and hold c.
⇒ To rewind a song or video to the beginning, touch f. To skip
to the previous song, touch f twice.
⇒ To skip to the next song or video in a playlist, touch e.
⇒ To select the Shuffle mode, touch Shuffle until the desired
setting is displayed. Refer to “Shuffle Control” below for
details.
⇒ To select the Repeat mode, touch Repeat until the desired
setting is displayed. Refer to “Repeat Controls” on page 29
for details.
•
Shuffle Controls
⇒ Album: Will play the songs on an album in order then shuffle
the order of the albums.
Crestron PMC2
⇒ Track: Tracks within a list are played in a random order.
⇒ Off: All tracks in a list are played in sequence.
To select a Shuffle mode, touch Shuffle until the desired mode
is displayed.
•
Repeat Controls
⇒ All: Will play all of the songs in a list then repeat.
⇒ Track: Will repeat the current track.
⇒ Off: All tracks in a list are played without repeat.
To select a Repeat mode, touch Repeat until the desired mode
is displayed.
•
Browse Page
and music library.
Browse Page
list, touch its name on the touchscreen.
⇒ To scroll through a list, touch the k or j button. To jump to
the beginning of the list, touch . To jump to the end of the
list, touch .
⇒ To return to the previous menu, touch Back.
⇒ To see what is currently playing, touch Now Playing.
⇒ To search for an item within the displayed list, touch Search,
enter the first letter of the song or video to search for, and
touch Exit.
Crestron PMC2
Search Page
From the media page, click the iPod button to display its controls. The iPod
controls consist of the Now Playing page, and the Browse page.
•
Now Playing
Now Playing Page
Click on the transport buttons and menu buttons to control the iPod.
⇒ To pause the current song or video, click b.
⇒ To resume playback of the current song or video, click h.
⇒ To rewind a song or video, click and hold d.
⇒ To fast forward a song or video, click and hold c.
Crestron PMC2
⇒ To rewind a song or video to the beginning, click f. To skip
to the previous song, click f twice.
⇒ To skip to the next song or video in a playlist, click e.
⇒ To select the Shuffle mode, click SHUFFLE until the desired
setting is displayed. See below for details.
⇒ To select the Repeat mode, click REPEAT until the desired
setting is displayed. See below for details.
•
Shuffle Control
Album: Will play the songs on an album in order then shuffle the
order of the albums.
Track: Tracks within a list are played in a random order.
Off: All tracks in a list are played in sequence.
To select a Shuffle mode, click SHUFFLE until the desired mode
is displayed.
•
Repeat Control
All: Will play all of the songs in a list then repeat.
Track: Will repeat the current track.
Off: All tracks in a list are played without repeat.
To select a Repeat mode, click REPEAT until the desired mode
is displayed.
•
Browse Page
and music library.
Browse Page
Crestron PMC2
⇒ To scroll through a list, click the k or j button. To jump to
the beginning of the list, click FIRST. To jump to the end of
the list, click LAST.
list, click its name on the list.
⇒ To return to the previous click, touch BACK.
⇒ To see what is currently playing, click NOW PLAYING.
⇒ To play all of the items in a list, click PLAY ALL LISTED.
⇒ To play all of the items on the iPod, click PLAY ALL ON
iPod.
⇒ To search for an item within the displayed list, click
SEARCH, and click the first letter of the song or video.
Search Page
Crestron PMC2
Lighting Control
In a Prodigy system, preprogrammed lighting scenes are used to create a
desired lighting effect. These scenes can be recalled or stored. Individual
lighting circuits can also be switched or dimmed to your personal preference.
Recall Lighting Scenes and Other Lighting Controls
Lighting scenes in a theater or other controlled room can be recalled by the
PLX2, a PTL4 (if installed), the Crestron Control App (if using an iPhone for
control), or a Crestron XPanel project (if using a PC for control).
PLX2
1. From the home page, press the soft button labeled Lights or press
. A list of lighting scenes will be displayed. The current scene is
highlighted.
NOTE: The scene names may differ.
Scene List
2. To recall a scene, press the soft button next to the scene to be
recalled. To scroll through the list of programmed scenes and other
lighting controls, press
buttons.
Dimmers and switches in a room can also be independently
controlled. For instructions, refer to page 43.
PTL4 (if equipped)
1. Touch
to display the room’s scene controls.
Crestron PMC2
Scene List
2. To recall a scene, touch the scene to be recalled.
(if equipped)
1. Touch
Scene List
2. To recall a scene, touch the scene to be recalled.
Crestron PMC2
1. Click
Scene List
2. To recall a scene, touch a scene name.
Control Lighting in Other Rooms
Lighting scenes in other controlled rooms can be recalled by the PLX2, a
PTL4 (if installed), the Crestron Control App (if using an iPhone for control),
or a Crestron XPanel project (if using a PC for control).
PLX2
1. From the home page, press the soft button labeled Lights. A list of
lighting scenes will be displayed.
Crestron PMC2
Scene List
2. Press the soft button labeled Rooms to display the list of controlled
rooms. The currently controlled room is highlighted. To return to the
list of scenes and lighting controls, press the soft button labeled
Scenes.
3. To select a room, press the soft button next to the room to be
controlled. To scroll through the list of controlled rooms, press the
button.
4. Continue to select a scene as described on page 33.
PTL4 (if equipped)
1. Press SCENES or touch
Scene List
2. Touch ROOM SELECT to display a list of controlled rooms.
Crestron PMC2
Room List
3. To select a room, touch the name of the room to be controlled. To
scroll through the list of controlled rooms, touch the k or j buttons.
Scene List, Kitchen
4. Touch the scene to be recalled.
(if equipped)
1. Touch
Crestron PMC2
Scene List
2. Touch Room Select to display a list of controlled rooms
Room List
3. To select a room, touch the name of the room to be controlled. To
scroll through the list of controlled rooms, touch the k or j buttons.
Crestron PMC2
Scene List, Kitchen
4. Touch the scene to be recalled.
1. Click
Scene List
2. Click ROOM SELECT to display a list of controlled rooms.
Crestron PMC2
Room List
3. To select a room, click the name of the room to be controlled. To
scroll through the list of controlled rooms, click the k or j buttons.
Scene List, Kitchen
4. Click the scene to be recalled.
Dimmers and switches in a room can be independently controlled.
For instructions, refer to page 45.
Store a Scene (PLX2, PTL4, Crestron Control App, &
XPanel)
The current light settings can be saved as a scene for recall at a later time.
To save light settings as a scene:
1. Adjust the room’s lighting to the desired level(s) o the desired level(s)
as described in “Controlling a Switch or Dimmer” on page 41.
Crestron PMC2
2. Store the scene:
•
PLX2: Press and hold (for three seconds) the soft button next to
the scene name to be saved.
•
PTL4 & Crestron Control App: Touch and hold (for three
seconds) the scene name to be saved.
•
XPanel: Click and hold (for three seconds) the scene name to be
saved.
Controlling a Switch or Dimmer
Individual switches and dimmers in a room can be controlled from a
P-DIMRF, a P-SWRF, a P-CBD (if installed), a PLX2, a PTL4 (if installed),
the Crestron Control App (if using an iPhone for control), or a Crestron
XPanel project (if using a PC for control).
The P-DIMRF has a mode selection switch labeled RUN SET OFF.
Depending on the setting, the P-DIMRF will perform different functions.
P-DIMRF Wall Dimmer
P-DIMRF
•
The RUN position is used to turn the light on or off, raise or lower the
lighting level, and recall a preset lighting level. When the mode
selection switch is in the RUN position, the dimmer operates as
follows:
⇒ To raise the light level to its preset value, tap the upper part
of the large button. To raise the light level to 100%
brightness, tap the upper part of the button again.
⇒ To manually raise the light level, press and hold the upper
part of the large button. Release when the desired lighting
level is reached.
⇒ To lower the light level to its preset value, tap the lower part
of the large button. To turn off the light, tap the lower part of
the large button again.
⇒ To manually lower the light level, press and hold the lower
part of the large button. Release when the desired lighting
level is reached.
•
When the switch is in the SET position, the dimmer can store a
preset lighting level. This level is independent of preset lighting
scenes. To store a preset level:
Crestron PMC2
1. With the mode selection switch in the RUN position, adjust
the lighting level to the desired level.
2. Move the mode selection switch to the SET position.
3. Press and hold the upper part of the large button until the
LED on the dimmer blinks.
4. Set the mode selection switch to the RUN position.
•
P-SWRF Wall Switch
When the mode selection switch is set to OFF, the large button will
not have any function and the load is disconnected from the power
source. This must be used when changing light bulbs to ensure that
the load is fully disconnected from power. Any P-CBD devices that
control the same load will not perform any function.
The P-SWRF has a mode selection switch labeled RUN SET OFF.
Depending on the setting, the P-SWRF will perform different functions.
P-SWRF
•
The RUN position is used to turn the light on or off. When the mode
selection switch is in the RUN position, the switch operates as
follows:
⇒ To turn on the light, tap the upper part of the button again.
⇒ To turn off the light, tap the lower part of the large button. If
the switch has a delay before turning off the light, tap the
lower part of the large button again.
•
When the switch is in the SET position, the dimmer can store a delay
time before turning off the light. To store a time delay:
1. Move the mode selection switch to the SET position.
2. Press and hold the upper part of the large button for the
amount of desired time delay. For example, holding the
button for 10 seconds will set a delay of 10 seconds from the
time the lower part of the button is pressed until the
controlled light turns off.
3. Set the mode selection switch to the RUN position.
•
When the mode selection switch is set to OFF, the large button will
not have any function and the load is disconnected from the power
source. This must be used when changing light bulbs to ensure that
Crestron PMC2
the load is fully disconnected from power. Any P-CBD devices that
control the same load will not perform any function.
P-CBD Button Panels are used in conjunction with the P-DIMRF or the
P-SWRF to provide additional points of lighting control within a room.
P-CBD Button Panels
(2- & 4-Button Models)
(if equipped)
Left: P-CBD 4-Button for Use with P-DIMRF,
Right: P-CBD 2-Button for Use with P-SWRF
ON
ON
k
j
OFF
OFF
•
To turn on the lights, tap the ON button.
•
To turn off the lights, tap the OFF button.
•
To raise or lower the lighting level (4-button models only), press and
hold the k or j buttons until the desired lighting level is reached.
The PLX2 can be used to turn the lights on or off as well as raise or lower
the lighting level (dimmer switches only).
PLX2
•
Select the room to be controlled as described in steps 1-3 on page
35.
•
To turn on the lights (switches only), press the soft button Master
Raise.
•
To turn off the lights (switches only), press the soft button All Off.
•
To raise the lighting level (dimmers only), press and hold the soft
button labeled Master Raise until the desired level is reached.
•
To lower the lighting level (dimmers only), press and hold the soft
button Master Lower until the desired level is reached.
The PTL4 can be used to turn the lights on or off as well as raise or lower the
lighting level (dimmer switches only).
PTL4 (if equipped)
1. Select the room to be controlled as described in steps 1-3 on page 36.
2. Touch ADVANCED to display the lighting controls.
Crestron PMC2
Lighting Controls (Left: Dimmer, Right: Switch)
•
Dimmer Operation
⇒ To turn the lights on or off, touch ON/OFF. You can also press
LIGHTS ON or LIGHTS OFF.
⇒ To raise the lighting level, touch and hold k or press RAISE.
Release when the desired level is reached.
⇒ To lower the lighting level, touch and hold j or press LOWER.
Release when the desired level is reached.
•
Switch Operation
⇒ To turn the lights on, touch ON.
⇒ To turn the lights off, touch OFF.
(if equipped)
The Crestron Control App can be used to turn the lights on or off as well as
raise or lower the lighting level (dimmer switches only).
2. Touch Advanced to display the lighting controls.
Crestron PMC2
•
Dimmer Operation
⇒ To turn the lights on or off, touch On/Off.
⇒ To raise the lighting level, touch and hold k. Release when the
desired level is reached.
⇒ To lower the lighting level, touch and hold j. Release when the
desired level is reached.
•
Switch Operation
⇒ To turn the lights on, touch On.
⇒ To turn the lights off, touch Off.
An XPanel program can be used to turn the lights on or off as well as raise or
lower the lighting level (dimmer switches only).
XPanel
(if equipped)
•
Dimmer Operation
⇒ To turn the lights on or off, click ON/OFF.
⇒ To raise the lighting level, click and hold k. Release when the
desired level is reached. You can also click and drag the lighting
level gauge to the desired level.
⇒ To lower the lighting level, click and hold j. Release when the
desired level is reached. You can also click and drag the lighting
level gauge to the desired level.
•
Switch Operation
⇒ To turn the lights on, click ON.
⇒ To turn the lights off, click OFF.
Crestron PMC2
Climate Control
When equipped, the Prodigy system can be used to control HVAC
equipment. Climate can be controlled from a P-TSTATRF (required), a PLX2,
a PTL4 (if installed), the Crestron Control App (if using an iPhone for control),
or a Crestron XPanel project (if using a PC for control).
Select Zone to Control
The PLX2, PTL4 (if installed), Crestron Control App (if using an iPhone for
control), and Xpanel project (if using a PC for control) can be used to control
temperature in any zone that uses a P-TSTATRF for temperature control.
PLX2
To select a zone to be controlled:
1. From the home page, press the soft button labeled Climate. A list of
HVAC zones will be displayed.
NOTE: Zone names may vary.
Zone List
2. Press the soft button next to the zone to be controlled. The climate
controls for the controlled zone will be displayed.
Climate Controls, Page 1
To select another zone, press the soft button labeled Room.
Crestron PMC2
PTL4 (if equipped)
1. Touch
or press CLIMATE to display a list of zones.
Zone List
2. Touch the zone name to be controlled. The climate controls for the
controlled zone will be displayed.
Climate Controls
To select another zone, touch ROOM SELECT.
(if equipped)
1. Touch
to display the list of controlled zones.
Crestron PMC2
Zone List
2. Touch the zone to be controlled. The climate controls for the
Climate Controls
1. Click
to display a list of zones.
Crestron PMC2
Zone List
2. Click the zone name to be controlled. The climate controls for the
Climate Controls
Temperature Control
A controlled climate zone uses setpoints to determine when the zone will
heated or cooled. A zone may be configured to use only heating, cooling, or
a combination of both to maintain a temperature. Depending on the system
mode, a zone may use either one (single) or two (dual) setpoints to regulate
temperature.
•
Single Setpoint (available for Heat, Cool or Auto modes): When
using a single setpoint to regulate temperature, a single setpoint is
used for regulation at all times, regardless of whether the system is
heating or cooling.
Crestron PMC2
NOTE: When using a single setpoint, the controlled zone has a
20-minute change limiter to prevent system toggling.
•
Dual Setpoints (for use in Auto mode only): When using dual
setpoints, separate heat and cool setpoints are used. When the
ambient temperature drops below the heat setpoint, the controlled
zone will call for heat to maintain the heat setpoint. When the
ambient temperature rises above the heat setpoint, the controlled
zone will not call for cooling until the temperature exceeds the cool
setpoint. When the ambient temperature drops below the cool
setpoint, the controlled zone will not call for heating until the
temperature is below the heat setpoint.
NOTE: When dual setpoints are used, the P-TSTATRF in the
controlled zone will display the setpoint closest to the ambient
temperature.
For instructions on setting the system mode, refer to “Set the System Mode”
on page 52.
P-TSTATRF
To set the temperature:
•
Single Setpoint:
Press k or j to raise or lower the temperature setting.
•
Dual Setpoints:
1. Press MODE until both the flame and snowflake icons
appear in the display.
2. Pressing k or j once (press again if the first press only
turned on the backlight) will cause the flame or snowflake
icon to flash. This indicates which setpoint will be adjusted
by subsequent button presses.
3. Raise or lower the active setpoint with the k or j buttons.
4. Press MODE to toggle to the other setpoint and adjust with
the k or j buttons.
PLX2
•
Single Setpoint:
To lower the heating or cooling setpoint, press the soft button located
to the left of the setting to be changed. To raise the heating or
cooling setpoint, press the soft button located to the right of the
setting to be changed.
NOTE: When using a single setpoint, there is a 20-minute change
limiter to prevent system toggling.
•
Dual Setpoints:
1. Verify that the controlled zone is set to the Auto mode.
Crestron PMC2
2. To lower the heating or cooling setpoint, press the soft
button located to the left of the setting to be changed. To
raise the heating or cooling setpoint, press the soft button
located to the right of the setting to be changed.
PTL4 (if equipped)
•
Single Setpoint:
Touch k or j to raise or lower the temperature setting.
•
Dual Setpoints:
2. To lower the heating or cooling setpoint, touch the j button
under the setting to be changed. To raise the heating or
cooling setpoint, touch the k button under the setting to be
changed.
(if equipped)
•
Single Setpoint:
Touch k or j to raise or lower the temperature setting.
•
Dual Setpoints:
2. To lower the heating or cooling setpoint, touch the j button
changed.
Crestron PMC2
•
Single Setpoint:
Click k or j to raise or lower the temperature setting.
•
Dual Setpoints:
2. To lower the heating or cooling setpoint, click the j button
cooling setpoint, click the k button under the setting to be
changed.
Set the System Mode
A Prodigy-controlled HVAC zone has up to five operating modes:
NOTE: Not all modes are available for all HVAC zones.
P-TSTATRF
•
OFF: In Off mode, all HVAC systems are disabled.
•
HEAT: In Heat mode, the thermostat uses the heating system to
maintain the setpoint temperature. On the P-TSTATRF, a “flame”
icon will be displayed.
•
AUXILIARY (AUX) HEAT MODE: In Auxiliary Heat mode, the
thermostat uses only the auxiliary heat output on heat pump or dualfuel systems (if equipped) to maintain the setpoint temperature. This
setting can be useful when the heat pump is being serviced or when
there is an unexpected problem with it. On the P-TSTATRF, the
display will flash the flame icon when the system is in Auxiliary Heat
mode.
•
COOL: In Cool mode, the thermostat uses the cooling system to
maintain the setpoint temperature. On the P-TSTATRF, the
“snowflake” icon will be displayed.
•
AUTO: In Auto mode, the thermostat allows the system to switch
between Heat and Cool automatically as needed to maintain the
setpoint temperature. On the P-TSTATRF, the display will show the
flame and snowflake icons.
The system mode of the P-TSTATRF is set by the MODE button.
To set the system mode, press and release the MODE button until the
desired mode is displayed. The unit will cycle through all available system
modes in the following order: Off, Heat, Auxiliary Heat (for heat pump and
dual-fuel systems), Cool and Auto (if enabled).
PLX2
To set a controlled zone’s system mode with the PLX2:
1. Select the zone to be controlled as described on page 46.
Crestron PMC2
2. Press the soft button labeled Mode: to toggle between the different
modes.
PTL4 (if equipped)
To set a controlled zone’s system mode with the PTL4:
Climate Controls
2. Touch MODE until the desired setting is displayed.
(if equipped)
To set a controlled zone’s system mode with the Crestron Control App:
Crestron PMC2
Climate Controls
2. Touch Mode until the desired setting is displayed.
NOTE: Not all modes are available for all HVAC systems.
Xpanel (if equipped)
To set a controlled zone’s system mode with an XPanel program:
Climate Controls
2. Click the desired mode.
NOTE: Not all modes are available for all HVAC systems.
Crestron PMC2
Fan Control
A zone’s fan can be set for automatic operation (Auto) or constant operation
(On). When set to AUTO, the fan will run when the system is cooling or
warming the controlled zone. When set to ON, the fan will always run. To set
the fan setting:
P-TSTATRF
Press the FAN button to toggle between the Auto and On settings. When the
fan is operating in the Auto mode, “AUTO” will be displayed.
PLX2
To set a controlled zone’s fan setting with the PLX2:
2. Press
to display the fan controls.
PTL4 (if equipped)
•
Touch the soft button labeled On to turn the fan on.
•
Touch the soft button labeled Auto to place the fan in the Auto
mode.
•
Touch the soft button labeled Room to display the zone list.
To set a controlled zone’s fan setting with the PTL4:
Crestron PMC2
Climate Controls
2. Touch FAN until the desired setting is displayed.
(if equipped)
To set a controlled zone’s fan setting with the Crestron Control App:
Climate Controls
2. Touch Fan until the desired setting is displayed.
Xpanel (if equipped)
To set a controlled zone’s fan setting with an XPanel program:
Crestron PMC2
Climate Controls
2. Click the desired fan mode.
Scheduled Operation
A controlled climate zone can be set to maintain temperature setpoints on a
timed schedule. A daily schedule can be created for weekday (Monday
through Friday) and weekend (Saturday through Sunday) operation. Each
daily schedule can be divided into four time zones:
•
Wake: Set to the time when you wake up and the desired
temperature you want during the morning until you leave.
•
Leave: Set to the time you leave the home and the temperature you
want while you are away (typically set to an energy-saving setting).
•
Return: Set to the time you return home and the temperature you
want during the evening, until bedtime.
•
Sleep: Set to the time you go to bed and the temperature you want
overnight (typically set to an energy-saving setting).
A climate zone can also be set to an “Away” setting where a specified
temperature setpoint will be maintained until the scheduled program is set to
resume. This is typically set to an energy-saving setting.
Any temperature setpoint can be held using the Hold function. The Hold
function overrides any scheduled programming.
The PTL4, Crestron Control App and Xpanel program can be used to set
scheduled operation.
Run the scheduled Program
PTL4 (if equipped)
Crestron PMC2
Climate Controls
2. Touch RUN to run the scheduled program.
(if equipped)
Climate Controls
2. Touch Run to run the scheduled program.
Crestron PMC2
Climate Controls
2. Touch RUN to run the scheduled program.
Adjust Wake, Leave, Return, Sleep, and Away Settings
PTL4 (if equipped)
Climate Controls
2. Touch PROGRAM to display the programming controls.
Crestron PMC2
Programming Controls
a. Select the time zone to set using the I or h buttons.
b. Set the temperature setpoint(s). To lower the heating or cooling
setpoint, touch the j button under the setting to be changed. To
raise the heating or cooling setpoint, touch the k button under
the setting to be changed.
c.
Set the start time for the time zone using the k or j buttons. To
remove the time zone from the schedule, touch REMOVE.
d. Touch MAIN to return to the climate controls.
3. To set the temperature setpoint(s) for the “Away” setting, touch
AWAY to display the away controls.
Away Controls
a. Set the date when the “Away” setting should stop with the k or
j buttons.
b. Select the time zone to use when the program resumes by
touching the NEXT SCHEDULE button.
c.
Touch MAIN to return to the climate controls and set the desired
temperature setpoint(s). To lower the heating or cooling setpoint,
Crestron PMC2
touch the j button under the setting to be changed. To raise the
heating or cooling setpoint, touch the k button under the setting
to be changed.
(if equipped)
Climate Controls
2. Touch Program to display the programming controls.
a. Select the time zone to set using the I or h buttons.
b. Set the start time for the time zone using the k or j buttons. To
remove the time zone from the schedule, touch Remove.
c.
Set the temperature setpoint(s). To lower the heating or cooling
Crestron PMC2
d. Touch Prev to return to the climate controls.
3. To set the temperature setpoint(s) for the “Away” setting, touch
Away to display the away controls.
Away Controls
a. Select the time zone to use when the program resumes by
pressing the Next button.
b. Set the date when the “Away” setting should stop with the I or h
buttons.
c.
Set the temperature setpoint(s). To lower the heating or cooling
e. Touch Prev to return to the climate controls.
Crestron PMC2
Climate Controls
2. Click PROGRAM to display the programming controls.
a. Click on the desired time zone.
b. Set the temperature setpoint(s). To lower the heating or cooling
setpoint, click the j button under the setting to be changed. To
raise the heating or cooling setpoint, click the k button under
c.
Set the start time for the time zone using the + or - buttons. To
remove the time zone from the schedule, click REMOVE
SCHED.
3. To set the schedule and temperature setpoint(s) for the “Away”
setting:
d. Click PROGRAM and select AWAY to set the temperature
setpoint(s). To lower the heating or cooling setpoint, touch the j
Crestron PMC2
button under the setting to be changed. To raise the heating or
changed.
e. Click PREVIOUS PAGE to return to the climate controls.
f.
Click AWAY to set the schedule for the “Away” setting.
g. Select the time zone to use when the program resumes by
clicking the NEXT button.
h. Set the date when the “Away” setting should stop with the k or
j buttons.
i.
Set the temperature setpoint(s).
Hold Setting
The Hold function allows you to maintain a temperature setpoint until the
Hold function is disabled. Any changes caused by a program change are
ignored while the Hold function is enabled.
P-TSTATRF
Press HOLD (MODE + FAN) to maintain a temperature setting until HOLD
(MODE + FAN) is pressed again.
PTL4 (if equipped)
Touch HOLD to enable the Hold function. Touch RUN to disable the Hold
function and resume the set operating schedule.
(if equipped)
Touch HOLD to enable the Hold function. Touch RUN to disable the Hold
Click HOLD to enable the Hold function. Click RUN to disable the Hold
Crestron PMC2
Maintenance
Batteries
PLX2
P-TSTATRF
When the display shows “Battery Low”, it is time to replace the AAA
batteries. The PLX2 requires four AAA batteries. Refer to the following
diagram.
•
Observe polarity when installing batteries.
•
When you change the batteries, replace all of them at the same time
with the same kind of battery.
•
With lithium and other battery types, do not open the batteries,
expose them to flame, or in any other way violate the manufacturer's
instructions.
•
Dispose of batteries according to local laws and regulations.
When the display shows “LO”, the batteries inside the P-STATRF need to be
replaced. The P-TSTATRF requires two AA batteries. Refer to the following
diagram when replacing batteries.
Use a small flat-blade
screwdriver to remove the
battery compartment cover .
Crestron PMC2
•
Observe polarity when installing batteries.
•
When you change the batteries, replace all of them at the same time
with the same kind of battery.
•
With lithium and other battery types, do not open the batteries,
expose them to flame, or in any other way violate the manufacturer's
instructions.
•
Dispose of batteries according to local laws and regulations.
PTL4 Recommended Cleaning
Keep the surface of the touchscreen free of dirt, dust or other materials that
could degrade optical properties. Long-term contact with abrasive materials
can scratch the surface, which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner. Bezels may not provide
a complete watertight seal. Therefore, apply cleaning solution to the cloth
rather than the surface of the touchscreen. Wipe touchscreen clean and
avoid getting moisture beneath the bezels.
Crestron PMC2
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
PMC2 Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
System does not
respond to PLX2
button presses.
PLX2 battery power is
low.
Replace the batteries.
P-TSTATRF does
not respond to
system
commands.
P-TSTATRF Battery
power is low.
Replace the batteries.
Controlled media
device does not
function as
expected.
Device is not
synchronized with
Prodigy Media System.
For example, AV
receiver is set to the
wrong input or display
device is turned off.
Manually set device to
desired setting. For example,
push the correct input button
on the AV receiver or turn on
the display device.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron website
(www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time
users will need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the PMC2, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Crestron PMC2
Return and Warranty Policies
Merchandise Returns / Repair Service
1.
No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2.
Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3.
Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark
of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.
Crestron PMC2
This page is intentionally left blank.
Crestron Electronics, Inc.
15 Volvo Drive Rockleigh, NJ 07647
Tel: 888.CRESTRON
Fax: 201.767.7576
www.crestron.com
Operations Guide – DOC. 6840A
(2025541)
08.09
Specifications subject to
change without notice.

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