Settlement Guide - Happy Valley

Transcription

www.happyvalley-goosebay.com/newcomers
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Please enjoy the inaugural edition of our Newcomers Guide to central Labrador
and take advantage of the services and amenities that our region has to offer!
This guide was created as a partnership of the Labrador Office of Immigration and
Multiculturalism, the Central Labrador Economic Development Board and the
Town of Happy Valley - Goose Bay. This document is modeled after a review of
the “Newcomers’ Guide to Services and Resources in Newfoundland and
Labrador” created by the Association of New Canadians. The purpose of this
localized content is to provide a source of easily accessible information, and to
ensure more successful integration and settlement into this region.
The table of contents will provide you with quick access to the information that
you are seeking. Each chapter contains a different type of information about
services and amenities in central Labrador (often referred to as the Lake Melville
Region). We’ve even created a chapter about our winters to help you prepare for
and enjoy them. We list contact information and links to additional information
that you may be seeking.
We welcome your suggestions and comments for future editions of this guide. Our
address is:
169 Hamilton River Road
P.O. Box 2143, Stn. B
Happy Valley-Goose Bay, NL A0P 1E0
Phone: (709) 896-8506
Fax: (709) 896-8209
Or leave feed back at:
http://www.cledb.ca/home/feedback.htm
Central Labrador
Government & Important Documents
Immigration & Multiculturalism
Housing
Transportation & Travel
Education
Childcare
Health Care
Getting Assistance & The Legal System
Employment
Money & Banking
Shopping & Services
Animals
Recreation
Enjoying the Labrador Winter
Last updated April 5, 2012
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Welcome to Central Labrador, known for its pristine wilderness and outdoor adventure as well as its clean,
crisp and snowy winters, with clear blue skies and very little pollution. Central Labrador is in the middle of
Labrador and provides access to north coast communities by boat and air. It also is the link to western and
southern Labrador by road and air.
The snowy winter weather usually lasts from November until late April
with average temperatures in the coldest winter month of -18.1 degrees
Celsius and the average temperature in the warmest month of 15.4 degrees
Celsius. Environment Canada has recorded extreme temperatures as high
as 37.8 Celsius and low as -39.4 Celsius. For more information on
temperatures for the region, please visit www.climate.weatheroffice.gc.ca.
April and May are cool and there is still a fair amount of precipitation, but
the snow is melting by this time. June is warm and sunny and summer arrives quickly. Black flies and
mosquitoes are very common in Labrador.
Insect repellents are often necessary and should be worn when visiting all wooded areas. Summer evenings are
often refreshingly cool. Autumn arrives in late September and is very colorful with the leaves changing from
green to red, yellow and orange.
This guide focuses on the Central area of Labrador which includes the Town of Happy Valley-Goose Bay, the
Town of North West River, the Village of Mud Lake and the Innu Community of Sheshatshiu.
was established in 1749 to take advantage of the fur
trade and it is now an incorporated municipality with a population of 540
people.
, established in the 1950’s, has recently been designated with
Reserve Status and is the home of most of the region's Innu First Nations
population. It is the fastest growing community in Labrador with 50% of the
population under the age of 25 years.
was created in the 1940’s as an air force base. It is now an incorporated
municipality with a population of 7700 people and acts as the centre for commerce and government services.
It’s home to the 5 Wing Goose Bay airbase and Goose Bay Airport Here you will find many amenities
including hotels, restaurants, craft shops, fast food outlets, grocery, furniture, hardware stores and health
services.
is a historic village that is only accessible by boat in the spring, summer and fall months and
snowmobile in the winter. With a current population of about 50 people, it hosts a two-room K-8 school, a
United Church and a community hall.
The aboriginal groups of the Innu First Nation and Inuit people were the first to live in Labrador and they
established patterns of land and resource uses across the land. Both groups hunted the migratory caribou herds,
with Innu hunters following animals inland, while Inuit hunters relied largely on animals found along the
coastal waters. Documented archeological information shows that these people lived in Labrador over 9000
years ago.
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Just like the rest of the province, Labrador has three levels of government: municipal, provincial and federal.
Central Labrador also has three aboriginal governments; the Nunatsiavut Government, the Innu First Nation,
and Nunatukavut. The ongoing development of aboriginal self-government is playing a major role in the
economy of central Labrador. Aboriginal self-government is evolving in and around the region, and the
number of successful aboriginal companies and joint ventures is growing. Central Labrador is in a great place
to take advantage of opportunities to supply the needs of these aboriginal governments and businesses. For
more information on these governments, please see chapter 2.
Exploration and mining activities are an important part of the local economy. In fact, the economic generator
of Central Labrador has shifted in the past five years from supply and service of military training, to supply
and service of mining and exploration, and government agencies and services.
The development of the rich natural resources of Labrador will continue to drive economic activity in this
region. The construction of new houses and apartments will certainly be required for workers with the Lower
Churchill project. There is a requirement for more office and retail space. The completion of Phase 3 of the
Trans Labrador highway is having a major economic impact on the region as a service centre.
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Canada has three levels of government: federal, provincial, and municipal. All three levels of government are
elected by the citizens of Canada.
(Government of Canada)
The federal government has responsibilities such as international polices, immigration, defence, and criminal
law. Names and contact information of federal departments are available in the Blue Pages of the telephone
book under “Government of Canada”, or by visiting their website: www.canada.gc.ca
Federal Government offices in this region include:
Atlantic Canada Opportunities Agency
National Defence
Defence Construction Canada
Indian and Northern Affairs
Health Canada
Aboriginal Business Canada
Service Canada
Transport Canada
Canadian Border Services Agency
Canadian Food Inspection Agency
Marine Communications and Traffic Services (Coast Guard)
Justice – Parole Offices
Environment Canada
National Research Council (IRAP)
Fisheries and Oceans Canada
Canada Post
Canadian Broadcasting Corporation
Member of Parliament Office
Royal Canadian Mounted Police
(Government of Newfoundland and Labrador)
Canada is divided into ten provinces and three territories. Each territory and province has its own government.
The provincial government is responsible for such areas as health, education, highways, tourism, agriculture
and industry. For more information visit www.gov.nl.ca.
Provincial departments/services have offices in Central Labrador including:
Justice – Provincial and Supreme Court, and the Labrador Correctional Centre, Legal Aid,
Crown Attorney, Probation
Labrador Grenfell Health administrative offices
Child Youth and Family Services
Works Services
Environment
Health Inspections
Highway Enforcement
Motor Registration
Fisheries and Aquaculture
Newfoundland and Labrador Hydro
Labrador School Board headquarters
Innovation Trade and Rural Development
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Labrador and Aboriginal Affairs
Human Resources Labour and Employment
Office of Immigration and Multiculturalism
Crown Lands
College of the North Atlantic/Memorial University
Municipal Affairs
Tourism Culture and Recreation
Natural Resources (Agrifoods, Forestry, Wildlife, but not Mining)
Municipal governments – cities, towns, and villages – are set up by the provincial governments and provide us
with such services as water supply, sewage
and garbage disposal, roads, sidewalks,
street lighting, building codes, parks and
playgrounds. In Central Labrador there are
two municipalities; the town of Happy
Valley Goose Bay;
www.happyvalleygoosebay.com and the
town of North West River;
www.townofnwr.ca.
In Central Labrador, there are also three Aboriginal governments that provide services and opportunities for
their people.
Innu Nation functions as the governing body of the Labrador Innu who live
mainly in two communities; Sheshatshiu and Natuashish. The Innu Nation
is currently involved in land claim and self-governance negotiations with
the federal and provincial governments. Residents of Sheshatshiu and
Natuashish elect Band Councils to represent their local needs and concerns.
The chiefs of both councils sit on the Innu Nation’s Board of Directors and
the three groups often work in cooperation with one another. Please visit www.innu.ca for more information.
“Nunatsiavut, which means ‘our beautiful land' in Inuktitut, is the homeland of
Labrador Inuit. The Nunatsiavut Government was established in 2005, born out
of the Labrador Inuit Land Claims Agreement, the result of three decades of
work to realize a long-held dream of self-governance. The Nunatsiavut
Government is a regional Inuit government within the Province of
Newfoundland & Labrador and provides services to Inuit people inside and
outside Inuit lands. Visit www.nunatsiavut.com for more information.
The group of Southern Inuit (formerly known as Labrador Metis
Nation) are currently pursuing land claims in and around central
Labrador. The organization provides employment and training services,
health care programming and a variety of other social services to its
people.
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The Canada Revenue Agency is the federal government department to which you must pay your personal
Income Tax by April 30 each year, reporting all the money you earned during the previous year. Filing your
income tax forms helps you become eligible for government programs such as Child Tax Benefits. You can
get your tax forms at your local post office or online at www.cra-arc.gc.ca/cctb-gstc. In addition, the
Association for New Canadians, and other community organizations, may be able to provide help and support
on income tax preparation.
H & R Block
340 Hamilton River Rd
Tel: 896-5239
Liberty Tax Service
Glenn Plaza
Tel: 896-3034
Walters Hoffe
Tel: 896-2961
The Canada and Newfoundland and Labrador Child Tax Benefits are tax-free monthly payments for eligible
families to help with the cost of raising children under the age of 18. To be eligible to receive the CCB and
NLCB, you must live with the child and reside in Canada, and you or your spouse must be either a:
Canadian citizen, or
Permanent resident, or
Convention Refugee, or
Visitor to Canada or a holder of a Temporary Resident Permit under the Immigration Act and
regulations who have lived in Canada throughout the previous 18 months and has a valid permit in the
19th month (other than one that states ‘does not confer status’).
Support ends from the Newfoundland and Labrador Child Benefit when your income reaches $22,397. It is
paid along with the federal Canada Child Tax and Benefit. For more information on the Newfoundland and
Labrador Child Benefit, call 729-3166 or visit on-line at http://www.fin.gov.nl.ca/fin.
Canada and all its provinces and territories have human rights laws that protect people from many types of
discrimination. These laws are outlined in the Canadian Human Rights Act. It is against the law to
discriminate or harass people based on race, religion, sex, marital status, physical disability, mental disability,
political opinion, skin colour, sexual orientation or age. If you feel you have been discriminated against,
contact the Canadian Human Rights Commission, the Newfoundland and Labrador Human Rights
Commission, or the Newfoundland and Labrador Human Rights Association.
The Canadian Human Rights Commission
5475 Spring Garden Road, Suite 504
Halifax, Nova Scotia, B3J 3T2
Tel: 902-426-8380 Fax: 902-426-2685
TTY: 1-888-643-3304
http://www.chrc-ccdp.ca
Under the Employment Equity Act, the Commission is responsible for making sure federally regulated
employers provide equal opportunities to four special groups: women, Aboriginal peoples, persons with
disabilities, and members of visible minorities.
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If your problem is with a bank, telecommunications or transportation company, or federal government
department, call the Canadian Human Rights Commission. The number is 1-800-999-6899.
This section of the guide provides information on getting the documents that you need in order to work, to
travel, to buy things, to volunteer, to receive medical care, and to go to school. Documents such as
identifications cards, Social Insurance Number card and your Medical Care Plan card are important. In order
to get these cards you will need primary and secondary documents.
If any of these documents are lost or stolen, report this immediately to the government agency that issued the
document.
Primary Documents include:
Birth Certificate
Passport
Photo Driver’s Licence from another jurisdiction
Citizenship, Immigration Naturalization, or Canadian Permanent Resident papers
Secondary Documents include:
Baptismal Certificate, with church seal
Marriage Certificate
Social Insurance Card
Credit Card
School Identification Card (photograph: Newfoundland and Labrador schools only)
Government Identification Card (Newfoundland and Labrador)
MCP card
It is important that primary documents are originals and that they are in English or French. If they are not,
they should be translated.
A photo identity card is necessary if you do not have a driver’s licence. The Motor Registration Division
under the Department of Government Services is responsible for issuing photo identification cards. The card
is accepted when identification is needed by law, such as to buy liquor, cigarettes and other restricted or
regulated products. The card is good for a 5-year period. One must be a resident of this province to qualify
for a photo identification card. The type of documentation that must be shown is the same as for getting a
Driver’s Licence. (See Chapter 5)
Dept. of Government Services
Motor Registration Division
2 Tenth Street
Happy Valley-Goose Bay
Tel: 896-5437 or 896-5430
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The Social Insurance Number (SIN) is a nine-digit number used in various Canadian government programs.
You will need to have a SIN card to work in Canada or to receive government benefits.
It is one of the most important pieces of identification in Canada.
When you apply for a SIN card, you must provide a primary document together with your Immigration or
Canadian Permanent Resident papers. You must also have a supporting document if the name you are now
using is different than the name appearing on your primary document.
It is best to apply for your SIN card in person, as this is faster and more convenient because you do not have to
send your valuable identity documents.
Service Canada
To apply for, or to amend a SIN card, you must complete an application
23 Broomfield Street
form. You can get an application form the local Service Canada office or
print it from the government website: www.servicecanada.gc.ca.
Tel: 896-3323
Toll Free: 1-866-896-3323
If you are a Permanent Resident, the proof-of-identity document that you
Fax: 896-5566
must present for a SIN card is one of the following:
Permanent Resident Card (Issued by Citizenship and Immigration Canada); OR
Confirmation of Permanent Residence AND Visa Counterfoil in foreign passport (Issued by Citizenship
and Immigration Canada); OR
Confirmation of Permanent Residence AND Visa Counterfoil on Single Journey Document for
Resettlement in Canada (Issued by Citizenship and Immigration Canada); OR
Confirmation of Permanent Residence AND Visa Counterfoil on United Nations High Commissioner
for Refugees Travel Document (Issued by Citizenship and Immigration Canada); OR
Confirmation of Permanent Residence AND Visa Counterfoil on Red Cross Travel Document (Issued by
Citizenship and Immigration Canada); OR
Record of Landing (Issued by Citizenship and Immigration Canada.
Your MCP card is mainly used for getting medical treatment. It is also used to get
a Driver’s Licence and other services.
Whether you do it on your own, or with help from someone, you must complete an
application form. This can be obtained from the hospital, at your doctor’s office, or
by downloading it from the MCP website at: www.health.gov.nl.ca/mcp.
The following documentation must be attached with the application form. DO NOT SEND ORIGINALS
OF THESE DOCUMENTS. USE PHOTOCOPIES INSTEAD OF ORIGINALS.
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Landed Immigrants must present a Record of Landing Documents from Citizenship and Immigration
Canada.
Foreign Workers must present an Employment Authorization (Work Visa). The Employment authorization
must be:
Issued before coming to Canada
For a named Newfoundland and Labrador employer
For a specific job within the province
Valid for at least 12 months, except for foreign health care workers
All foreign applicants should be prepared to present a valid foreign passport for identification purposes.
Foreign/International Students must present a copy of a student permit issued by CIC. The permit must be:
Issued for an educational institution located in Newfoundland and Labrador for a period of at least 12
months
Either mail the application form and photocopied documentation or deliver it yourself to:
Newfoundland and Labrador Medical Care Plan
P.O. Box 8700
57 Margaret’s Place
St. John’s, NL Canada A1B 4J6
MCP Contact Information
Toll Free Contact: 1-800-563-1557
Public Services Department: (709) 292-4010
Fax: (709) 292-4052
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The Office of Immigration and Multiculturalism (www.nlimmigration.ca) is the place to
get information on immigrating, living, working and studying in Newfoundland and
Labrador, Canada.
The local Office of Immigration and Multiculturalism Labrador Regional Office is
located at 163 Hamilton River Road, and you may contact the Settlement and Integration
Consultant at 709-896-0335 or [email protected].
The Newfoundland and Labrador Provincial Nominee Program seeks to recruit immigrants who have
specialized occupational or entrepreneurial skills. Through an agreement with the Government of Canada, the
Government of Newfoundland and Labrador may nominate immigrants who can contribute to the economic
and social goals of the province for permanent resident status.
Nominees must settle in Newfoundland and Labrador and have sufficient ability to communicate in either
English or French. Depending upon the program category in which an application is submitted, specific
financial and other criteria will apply.
The categories of the Provincial Nominee Program are: Occupational/Skilled Worker, Immigrant
Entrepreneur, Family Connections and International Graduate.
For more information, visit the program on-line at: www.nlpnp.ca or contact the Local Office of Immigration
and Multiculturalism.
Central Labrador has a very diverse population and encourages multiculturalism. We promote diversity and
multiculturalism through everyday activities. Organizations in the region partner together to host events
during Multiculturalism Week (http://www.nlimmigration.ca/multiculturalism.aspx) and in various other
ways.
Canada encourages its citizens to take pride in their language, their religion, and their culture. The
Government of Canada has numerous programs to help its citizens celebrate multiculturalism. These include
the Action Plan Against Racism, Canadian Multicultural Day (June 27), Black History Month, and Asian
History Month, among others. For more information, visit the Department of Canadian Heritage on-line at
www.canadianheritage.gc.ca.
The Department of Citizenship and Immigration Canada (CIC) was established in 1994 to link immigration
services with citizenship registration. Its responsibilities include immigration applications and levels,
selection criteria, visa requirements, refugee issues, settlement and federal-provincial relations on
immigration. In 2003, the Government of Canada created the Canada Border Services Agency whose role is
to facilitate legitimate cross-border traffic and support economic development while preventing people and
goods that post a risk from entering the country.
Workers Strengthen Our Economy: CIC works to attract specialized temporary workers to Canada
through programs for software development professionals and spouses of highly skilled workers.
Bringing Families Together: The immigration program allows Canadian citizens and permanent residents
to sponsor close family members, including spouses, dependent children, parents and grandparents.
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Helping Refugees: Over the years CIC has resettled thousands of government-assisted refugees. In
addition, many Canadians volunteer to assist victims of persecution and violence through the Private
Sponsorship of Refugees Program. CIC also assists refugees who arrive in Canada unexpectedly.
Settling Newcomers: CIC works with provincial governments, other organizations and volunteers to help
immigrants and refugees adapt to life in their new communities. CIC programs help newcomers to become
productive members of Canadian society through the following programs:
The Immigrant Settlement and Adaptation Program funds organizations to provide services such as
reception, orientation, interpretation, counseling and job search
The Host Program matches new arrivals with Canadian volunteers, who offer friendship and introduce
them to services in their community
The Language Instruction for Newcomers to Canada Program provides basic language instruction to
adult immigrants to help them integrate successfully
They Learn, We Learn: Each year, more than 68,800 foreign students arrive in Canada to attend our
schools, colleges and universities. During their stay, foreign students promote international understanding and
build important cultural and trade relations between Canada and the rest of the world. CIC gives priority to
processing their applications quickly.
Managing Access to Canada: The Canada Border Services Agency (CBSA) ensures a balance between
the desire to welcome newcomers to Canada and the obligation to protect Canadian society.
Offices in Canada: Within Canada, CIC processes applications through mail-in services at the following
centralized case processing centres:
Vegreville, Alberta, processes in-Canada applications for permanent residence and temporary resident
extensions.
Mississauga, Ontario specializes in family class sponsorships.
Sydney, Nova Scotia, processes citizenship applications and permanent resident cards.
For more complex cases, CIC has regional and local offices to handle matters of settlement, citizenship and
refugee sponsorships, as well as other operational activities. National headquarters is responsible for
legislation, policy and program development, management, research and corporate services.
For further information visit the CIC website at www.cic.gc.ca or call 1-888-242-2100.
Generally, after three years in Canada, Permanent Residents may apply for Canadian citizenship. Permanent
Residents who become citizens have the same rights as citizens who were born in Canada.
The Canadian government allows dual citizenship. This means that you can be a citizen of Canada and a
citizen of another country. Before applying for Canadian citizenship, you are advised to find out if you can
retain your present citizenship, and if this might cause problems for you or others.
Citizenship Requirements
You must be 18 years or older (a parent must apply for children under 18).
You must be a permanent resident.
You must have lived in Canada for at least three of the last four years.
You must speak some English or French.
You will be tested on your knowledge of Canada’s history, geography and political system.
You must know your rights and responsibilities as a citizen of Canada.
You must take the oath of citizenship.
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Applying for Canadian Citizenship
To apply for Canadian citizenship, call the Citizen and Immigration Canada (CIC) Call Centre toll free at
1-888-242-2100. (You can also go to their website www.cic.gc.ca) Ask for an “Application for Citizenship” forms
package. You will need an application form for every adult and child in your family. Complete the
application form(s), attach all necessary documents and fees, and mail it to the Citizenship Case Processing
Centre in Sydney, Nova Scotia. The address is on the forms package.
The ANC can help with information and advice when applying for Canadian citizenship.
Rights and Responsibilities
All Canadian citizens have certain rights and responsibilities. For example, voting is both a right and a
responsibility of Canadians. Here are some other rights of Canadian citizens:
You have the right to live in any province or territory in Canada.
You have the right to apply for a Canadian passport.
You have the right to leave and return to Canada freely.
You have the right to own any type of property.
You have the right to work at any job for which you are qualified.
Here are some important responsibilities of Canadians
You must obey the laws of Canada.
You must pay taxes.
You should respect the rights of others.
You should respect the environment.
Leaving Canada
Permanent residents must live in Canada for three years before applying for citizenship. However, they can
leave Canada for short holidays or visits. This is allowed if their home is in Canada, and they plan to return.
The time spent outside Canada does not count towards those three years.
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Deportation
Sometimes the Canadian government orders permanent residents or temporary residents to leave Canada
permanently. This is called “deportation”. Here are some reasons why people may by deported:
They were convicted of a serious crime before they came to Canada, and they didn’t tell Citizenship and
Immigration Canada about it.
They were convicted of a serious crime while in Canada.
They lied or used false documents to enter Canada.
They were involved in organized crime.
They were engaged in terrorism.
What if the Canadian government decides to deport someone? That person should get information about
immigration laws from a Citizenship and Immigration Call Centre toll-free at l-888-242-2100. There are also
lawyers who specialize in immigration laws.
If you are a permanent resident or a Canadian citizen, you may sponsor (help) your spouse, common-law
partner, child, parent or another family member under the legislation to come live in Canada. To do this you
must be 18 years or older. You must prove that you have enough money to take care of your relative(s) while
they settle in Canada.
For more information of programs and services offered, contact the CIC Call Centre by phone, toll free, at
1-888-242-2100. You may also contact them on their website: www.cic.gc.ca.
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One of the first tasks for people moving to a new area is to find a
permanent place to live. For some, buying a home is their
preference. For most people it is necessary to go to their bank to
get a mortgage. A mortgage is a long term loan given to you by
the bank with your home used as collateral. A house can be
purchased in two ways, through a private sale or through a realtor.
In either case, you must get a lawyer to ensure that all
documentation is correct and that your deed is registered with the
Province. People who own their own homes will pay yearly
property taxes to the Town. The amount of tax is determined by
how much your property is worth multiplied by a tax rate.
Sometimes renting a house might be preferred. Some might rent an apartment in a house or apartment
building. A single person might prefer to rent a room in a rooming house. If you choose to rent a room, you
would normally share a bathroom and kitchen.
There are many things to consider when looking for a good area to live:
Where will you be working or studying?
How much rent can you afford?
Are you close to daycare or schools?
Are you near the grocery stores?
Does anyone in your family need a place with special accessibility
Review classified section in town newspaper
Look for “Vacancy” or “For Rent” signs on houses and apartment buildings
Look for ads on notice boards at grocery stores, Laundromats, post offices, and community centres
Review local internet sites or cable channel advertisements
Contact local Realty businesses or organizations that deal with housing. They sometimes can provide a
list of contact information of landlords.
A list of landlords and their phone numbers is available at the Town Hall office. Please contact
[email protected] and it can be emailed to you.
Another thing to remember is the abbreviations in the advertisements. Some of the most common are – W/D
= Washer and Dryer, U/I = Utilities Included, F/S = Fridge and Stove, POU = Pay Own Utilities.
When you find place you like, you should ask these questions:
How much is rent and when is it due?
Are utilities included in the rent? Utilities are electricity, gas or oil (for heating and cooking).
Sometimes the landlord includes them in the rent.
Is a written rental agreement required?
What kind of rental agreement is it? Is it weekly, monthly, or a term from 6 months to a year?
How much is the damage deposit? The damage deposit is extra money (not more than ¾ of one month’s
rent) that you pay when you move in. The landlord keeps this money until you move out. The money may be
used to repair any damage you do. If you do no damage, and you clean the apartment before you move out,
the landlord must give you back all the money, plus interest within 15 days.
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When agreeing to rent a house, apartment or room, the matter of a rental contract will come up. You usually
have to sign a formal lease or rental agreement. It includes such things as the first month’s rent and a security
(damage) deposit. In Newfoundland and Labrador, the Landlord and Tenancies legislation will apply. For
more detailed information, go to the government website at www.gs.gov.nl.ca/cca/rt.
Read the contract or lease carefully and, if possible, have someone who knows the local conditions review it
before signing. Landlords may ask for a deposit to hold an apartment or house until you can move in. The
landlord must provide a receipt showing that his money will be applied to the first month’s rent or to the
security (damage) deposit. The Landlord has the right to ask you for the following information:
Character references
Name of employer and income
Credit reference
Names of all the people who will be living in the rental unit.
Both landlords and tenants have rights and responsibilities. One of the Landlord’s responsibilities is to
provide you with a copy of the Residential Tenancies Act. The Act defines the rights and responsibilities for
both Landlord and Tenant.
What if you have to pay for utilities such as telephone and electricity? You must have the telephone
connected, and the electricity transferred into your own name. The cost of this is usually included in the first
month’s bill.
To get electricity services in your name contact:
Newfoundland and Labrador Hydro
Custom Billing/Account Inquiries/Installations & Repairs: No
charge dial: 1-888-737-1296
Power Outages and Emergencies: No charge dial 1-888-764-9376
Regional Office: 896-2993
Telephone Services:
For Home Heating Oil:
Bell Aliant
Woodward Group of Companies
1-866-425-4268
896-2192
Your bill will include charges for network service, equipment and long distance calls and will be sent every
month. Packages are available that will help reduce some of these costs.
Public pay phones are located in some public buildings and in food/beverage establishments around the town.
A local call costs 25 cents for unlimited time use. You may use a calling card (available at the post office) to
make long distance calls from a pay phone.
In this town you will need to contact the Post Office for renting a mail box for your mail. You will be given a
key upon signing an agreement and rental is free. If you move away from the community you will need to
return the key and cancel your rental agreement.
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Canada Post
Station B Grenfell Street, Happy Valley - Goose Bay
Station C Hamilton River Road, Happy Valley - Goose Bay
North West River/Sheshatshiu
Mud Lake Outlet
896-2844
896-2771
497-8237
896-5615
If you live in an apartment building there is usually a “dumpster” for your garbage. Garbage is collected once
a week. A different day is designated for specific areas of town. Please contact the Town at 896-3321 to find
out which day of the week your garbage is collected. Recycling is available for cans and bottles only.
Composting can be done on an individual basis for personal gardens.
If you live somewhere without a washing machine or clothes dryer you’ll want to find a nearby laundromat to
wash and dry your clothes. Laundromats are businesses where you can wash and dry your clothes for a fee.
The machines are coin operated usually requiring four quarters per load.
P & J Laundromat
13 K Street
Happy Valley - Goose Bay
896-2589
Sheppard’s Laundry & Dry Cleaning
17 Aspen Road
896-2446
Give Notice. When you plan to move out of your rented house or apartment, you must tell your landlord or
building manager in writing. This is called “giving notice.” You must give at least one month’s notice before
you plan on moving out.
Cleaning. You must clean your rented house or apartment before moving out. You must clean the stove,
fridge, bathroom, and light fixtures. Check your tenancy agreement to see if you must clean your carpets or
drapes.
Cancel Your Telephone and Utilities. Call the telephone company to have your phone disconnected. If you
pay for electricity, gas or oil phone the companies and tell them to disconnect your service.
Change your Address. Change your home address with your bank, school, employer, medical plan provider,
Motor Vehicle branch and cable or telephone service by phoning them or by mailing them a change of address
card. These cards can be bought at the post office.
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Taxis are convenient, but can be expensive. The Town of Happy Valley—Goose Bay has a taxi service
company: Cooney’s Taxi. Taxis must be phoned in and requested; they will not stop for you if you try to hail
them. There are usually taxis waiting at the airport and grocery stores that you can use.
Cooney’s Taxi
Tel: 896-3333
There are a number of airlines that service Newfoundland and Labrador at various locations throughout the
province. Rates change because of various deals and seat sales.
Provincial/Innu Mikun Airlines
Goose Bay Airport
Tel: 896-3553
Reservations
1-800-563-2800
Flight Info
1-800-562-2802
www.provincialairlines.ca
Air Labrador
Goose Bay Airport
Tel: 896-6730
www.airlabrador.com
Air Canada Jazz
Goose Bay Airport
Tel: 896-2917
www.aircanada.com
There are two agencies in central Labrador where you can rent a car, truck or van for a daily fee. You must
have a valid drivers licence and major credit card to rent a car.
National Car Rentals
Goose Bay Airport
Tel:896-5575
12 Loring Drive
Tel: 896-2452
Budget Rent-A-Car
Goose Bay Airport
Tel: 896-2976
Tel: 896-2973
Central Labrador has two (2) entrances/exits by road; Route 500 and 510.
Route 500 will take you to Churchill Falls and Labrador City; where you will take route 389 through Quebec
to Baie Comeau and onwards to your desired location. This highway is partially paved but is mostly gravel.
Route 510 will take you to Southern Labrador and onwards to the Labrador Straits for the ferry crossing of the
Strait of Belle Isle from Blanc Sablon, Quebec to St. Barbe, NL between May and January and from Blanc
Sablon to Corner Brook, NL between February and April. This highway is all gravel so drivers are urged to
be extremely careful.
There is NO cell phone service on these long wilderness routes, but the provincial government has a program
in place for you to “borrow” a satellite phone for use between Labrador City and Goose Bay and L’Anse au
Claire. There is NO FEE for this service.
Pick up and drop off points are at hotels in each town. Residents of Newfoundland and Labrador must provide
a drivers licence or credit card. Non-residents must provide a credit card. The phones are for emergency use
and are programmed to enable direct calls to the police.
Satellite phones can be picked up at the following hotels:
Hotel North Two and Royal Inn and Suites in Happy Valley—Goose Bay
Wabush Hotel in Wabush
Midway Travel Inn in Churchill Falls
Alexis Hotel in Port Hope Simpson
Cartwright Hotel in Cartwright
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Town Office in Charlottetown
Northern Light Inn in L’Anse au Claire
When there is severe weather, portions of this road may be closed to ensure your safety. Please call for winter
road conditions and information at 896-7888 or visit www.roads.gov.nl.ca.
Central Labrador has a number of automobile mechanics and some that even specialize in certain areas, such
as, glass or muffler repair.
Auto Parts Plus Repair Depot
157 Hamilton River Road 896-5353
CRB Rebuild & Recreation
North West River
497-8837
Elliott’s Garage
5 Churchill Street
Goose Bay Motors
896-2973
Hillcrest Automotive Supplies
7 Hillcrest Road
896-4092
Joe’s Auto Body Shop
7 Churchill Street
896-3095
Labrador Motors
12 Loring Drive
896-2452
The Repair Shop
6 Tenth Street
896-5140
Speedy Glass
896-4016
896-8681
The Drivers Examination Office is located at:
Motor Registration Division
2 Tenth Street
Tel: 896-5430
Step 1: Requirements
You must be at least 16 years of age to apply for a Novice Driver’s license (Level 1). A parent or guardian
must give permission if you are less than 19 years of age. Two pieces of identification are needed to apply for
a Driver’s License. At least one must be an original primary document.
Step 2: Written Test
You have to complete a written test. It consists of questions about the rules of the road, safe driving practices
and how to recognize road signs. You must get a passing grade of 85%. To prepare for the written test, you
must buy the Road Users Manual for $2.00 plus HST. You can also download it for free from the Internet.
You can make an appointment to write the test once you have studied the materials. You will also have to
take an eye exam. This is done in the same building as the written test.
Step 3: Learner’s Permit – Level 1
If you have passed the written test and eye exam, you will receive a Learner’s Permit. You may now drive a
car under the following conditions:
There must be a licensed driver with you;
You must have a sign on the back window saying “Novice Driver”;
You may not drive between midnight and 5 a.m.
There are some other restrictions that you can find out about on the Motor Registration Division Website
www.gs.gov.nl.ca/department/branches/divisions/mr.html
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Step 4: The Road Test
You can apply for a road test after 12 months (8 months if you have successfully completed an approved
Driver Education Program). You must make an appointment for a test date and time. Your vehicle will be
checked for mechanical fitness on the day of your road test. You must also present the following:
Receipt for payment of your road test. (Try not to leave payment of your road test until the day of
your appointment as delays in processing your receipt may result in the cancellation of your
appointment);
Valid Class 5 or 6 Level 1 Driver’s Licence;
Valid insurance policy and vehicle registration permit for the vehicle in which you are to be road
tested.
Step 5: Learner’s Permit – Level 2
Once a person has passed the road test, he or she may drive a vehicle
for 12 months under the following conditions:
Be accompanied by a licensed driver between midnight and 5
a.m.
Continue to show the “Novice Driver” sign
Step 6: Regular Class 5 License
You will automatically receive your regular Class 5 Driver’s License in
the mail if you have completed driving for 12 months at Level 2 and if
you had not had any traffic violations.
For individuals who want to learn how to drive from an instructor, there is a drivers education course. You
will participate in a two day class with other participants reading and watching videos on how to drive,
driver safety and what to do in driving emergencies. Over the course of a number of weeks your driving
instructor will take you out individually and teach you how to drive and park. For more information and to
book a class please contact:
Andrew Barrett
Tel: 896-3438
You must exchange your existing driver’s licence for a Newfoundland and Labrador Driver’s Licence
within 3 months after coming to the province. There are different rules for getting a local license.
If you are coming from another province or territory in Canada or from the United States, Germany,
Austria, Switzerland or the United Kingdom, you can exchange your license for a Newfoundland and
Labrador Driver’s License without taking a written, vision or road test, if:
You are 17 years of age or older
Your existing licence is valid (not suspended, cancelled or revoked)
Your licence is expired for no more than 5 years.
Other licensed drivers taking up residence in the province will have their experience rated against the
Newfoundland and Labrador system and will be placed in the appropriate phase. Age, driving experience
and class of license currently held will determine placement.
If you have moved from a country other than the United States, Germany, Austria, Switzerland, or the
United Kingdom, you must apply as a new driver. There will be recognition of your driving experience if:
Your are at least 16 years of age
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You have completed a written, vision and road test
You have spent time as a licensed driver
It is important to visit the Motor Registration Division’s office to obtain their information packages, or you
can go to their website at http://www.gs.gov.nl.ca/gs/mr/dl.stm to get more information.
Car dealers sell new and used cars. You may look in the classified section of the local newspaper for vehicles
available for sale. The names of two car dealers in this town are:
Labrador Motors
Pontiac, Buick & GMC
12 Loring Drive
Tel: 896-2452
Goose Bay Motors Ltd.
Ford, Volkswagen & Nissan
Tel: 896-2973
What happens if something goes wrong with your car? New cars have a warranty. This means that the dealer
will replace or repair certain parts for free. Each warranty may cover only some things. Find out what the
warranty covers and how long it lasts. Used car dealers may also provide warranties, but they are usually
limited both in coverage and duration.
You can also buy a car directly from an owner. Check the classified ads in the local newspapers, or look at
magazines such as “Buy and Sell”. Look around and compare prices. Always test drive a car before you buy
it. Take along a friend or relative for advice.
Is the car in good condition? Does it need any repairs? Is it easy to get parts for the car? Find out the answers
to these questions before you buy a car. If possible, ask a mechanic to check the car before you buy it. You
may want to check the Canadian Red Book for price ranges. The Red Book enables car buyers to calculate
the amount of tax to be paid on the sale of private vehicles. Buyers can get Red Book information by
contacting the library.
Sometimes the seller has the ownership papers for the vehicle, but still owes money on the car. The bank or
person to whom the money is owed may have a “lien” put on the car, meaning that they must be paid the
money owed if the car is sold. If you buy the car, you may be responsible for the debt.
It is important to ask for a lien search to check for liens on the vehicle you want to purchase. Some Driver
Services Centres do lien searches, or you can search on-line: http://www.esearches.gov.nl.ca. You will need
the year, make, and serial number of the car. There is a fee for this service, including the on-line search.
Once you have found a car that you are interested in, take a good look at it, focusing on:
The Outside
Cracks in the frame, rusting or welding. Check the condition of the muffler, tailpipe and exhaust system.
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Look for signs of fluids leaking from the car, including oil, brake or transmission fluid;
Over-sprayed or new paint, which might indicate the car has been repaired after an accident;
Shock absorbers by pushing down on the corners of the car. If the car bounces up and down several
times, the shocks are worn;
Signs of an accident, such as dents or new paint or chrome. Make sure the hood closes properly. Check
the body for rust or fill;
Signs of fluid leaks on the ground around the car;
The condition of the tires;
The trunk. Check for a jack and the condition of the spare tire. Check for rust under the mats. Look at
the tires closely for any signs of uneven wear.
The Inside
Battery to see if it is cracked;
Dimmer switch, headlights and windshield washer;
Dipstick to see the oil level and whether it is dirty;
Doors open and close easily, and the handles and locks work well;
The 17-digit Serial (VIN) numbers on the dashboard and doors should match (otherwise the car could be
stolen);
Engine to check the condition of the belts and hoses;
Fluid levels of the radiator, windshield wiper, oil, brakes and transmission;
Odometer. It is against the law to change the odometer;
Parts and accessories, such as lights, horn, mirrors, seatbelts, radio, heater, and windows. Make sure
they all work. Have a friend check the outside lights for you;
Signs of flooding, such as water lines on the engine, new carpeting or upholstery, rusting under the seats
Asking the seller a few basic questions can you give you a lot of information:
Are there any needed repairs that you are aware of?
Has the car been in any accidents?
Has the car ever been flooded or declared a loss by an insurance company?
How many kilometres are on it?
How many people have owned the car?
What type of gas have they used?
Where has the car been driven most- in the city or on the highway?
Why are you selling he car?
If you are buying a car from a dealer, who was the last owner?
If possible, test-drive the car on different types of roads. Make sure the engine starts right away and there are
no unusual noises or vibrations. Be alert to shaky steering. Test the brakes for signs of pulling. A brake
pedal that looks worn out should not be found in a car with low mileage. If the car has a manual
transmission, push the clutch through various gears to see how it performs.
Always check the serial (VIN), plate and registration sticker numbers on the Vehicle Registration card.
Make sure they are the same as on the car. Make sure the person who is selling the car actually owns it, and is
not trying to sell a leased or someone’s else’s vehicle.
Ask the seller to show you the maintenance records, which can tell you how carefully and frequently the
previous owners did routine maintenance such as oil changes. Maintenance records can often reveal accident
repairs and mechanical problems. It is important to have an independent mechanic inspect the vehicle for
defects before buying it. Be sure to get a written inspection report from the mechanic, with a cost estimate for
any necessary repairs.
If you decide to buy, you can make an offer in writing, or verbally. If there are conditions to your offer write
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them down. For example, if you want your mechanic to inspect the car before the sale is final ( and you have
not already had the car checked out), make the mechanic’s approval a condition of the sale.
The seller may ask for a deposit. Make sure you state in your offer that the deposit will be refunded if the
mechanic does not approve the car, or if you do not get the financing.
Many people buy a used car by simply writing a cheque and getting the seller to sign the registration transfer
form. Be sure you get a bill of sale when you buy a used car. It can help protect you in case anything is
disputed later. The bill of sale should contain date of sale, the name and address of the buyer and the seller
and the make, model, serial number and year of the car, the number of kilometres on the car, the purchase
price and method of payment.
Any important promises or statements about the car should also be included. For example, if the seller says the
car has a new engine, put it on the bill of sale. Also, be sure to get any warranties in writing, and make sure
the car warranty can be transferred. Get any warranties relating to the muffler, transmission or rust proofing
from the seller.
A seller must notify the Motor Registration Division within 10 days of the sale of a car by sending them a
Notice of Sale. A Notice of Sale is attached to the vehicle permit. It also has a list of the nearest Motor
Registration Division offices. Failure to submit a Notice of Sale within 10 days is an offence. It could result
in fine. If the car stays in your name, you may have to pay the traffic fines that are issued to the new owner.
You could be financially responsible if there is an accident and if the new owner has not obtained insurance.
A buyer must transfer ownership of the car by submitting a bill of sale within 10 days. The bill of sale is on
the back of the vehicle permit. Failure to do so is an offence. It could result in a fine. You may drive the car
within this time if you have valid public liability insurance on the vehicle. The seller’s vehicle registration
permit, bill of sale and your public liability insurance card must be kept in the vehicle while it is in use.
A “Bill of Sale” form can be found on the reverse side of the vehicle registration document. This must be
filled out and sent to the address given when you sell your car so you will not be liable for that car in future.
To transfer ownership of a vehicle you need:
The seller’s vehicle registration permit
A bill of sale and/or a sworn affidavit
A completed and signed insurance declaration on the reverse of the seller’s
vehicle registration permit
A motor vehicle safety inspection certificate
At the time that you transfer and register your vehicle, you will have to pay the
following:
Transfer fee
Provincial sales tax on the purchase price of the Red Book value of vehicle
All outstanding fines appearing on your record
There are three insurance companies that offer various types of auto insurance in Happy Valley - Goose Bay.
Anthony Insurance Inc.
The Co-operators
Vickers Insurance Agency
Tel: 896-1706
Tel: 896-9696
Toll Free: 800-465-2667
Tel: 896-2985
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According to law, everyone who wants to drive a car in the province must buy a minimum amount of auto
insurance.
What should you do if you have an accident?
Find out if anyone is hurt
Exchange insurance information with the other driver
Write down the other driver’s name, address, phone number, driver’s license number and car license
plate number
Get the name, address and phone number of anyone who saw the accident
Once you have made sure that everyone is safe after an accident, you must do the following:
Write down details about the accident, including how it happened, the time, date and location, the speed
of all cars and the road conditions;
Get the contact information (names, addresses, phone numbers) of the registered owners of all cars
involved, other passengers and other witnesses;
Get insurance information from all drivers involved in the accident, including the driver’s licence and
plate numbers, and the names of their insurance companies and brokers;
If possible, make a sketch of the accident scene noting the position and direction of the cars.
If you have been involved in a collision that may result in a claim, contact your insurance representation as
soon as possible. You must notify your insurer as soon as possible (some polices specify within seven days)
about any accident involving the automobile:
That must, by law, be reported to police; or
For which you intend to make a claim under the policy.
If you are making a claim against another driver, you should notify him or her as quickly as possible. It is a
good idea to notify the other driver’s insurance company of the claim yourself; do not assume that the other
driver has done so.
Report the accident to police if:
Someone has been hurt or killed
There is significant vehicle damage
The other driver broke the law, if the other driver was drunk or drove through a red light
Another driver hit your car and drove away (“hit and run”)
If you need the police to come, dial the emergency number 896-3383, or if it is not an emergency go to the
police station within 24 hours of the accident.
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All children in Newfoundland and Labrador between the ages of 5 to 16 must attend school. Public school is
free. Children begin school when they are about 5 years old and most students finish high (secondary) school
by the age of 18, but some stay longer.
The first year of school is called kindergarten and children attend for only half of the day which is a morning
or an afternoon session. Primary school ranges from kindergarten to Grade 3, elementary school from grades 4
to 7, junior high grades 8 & 9 and high school from grades 10 to 12. School normally starts between 8:30 and
9:00 a.m. and ends between 2:30 and 3:00 p.m.
The Town of Happy Valley-Goose Bay has three English language schools and one French language school.
In North West River and in Sheshatshiu, there is one school for all grades. The residents of Mud Lake can go
to school in Mud Lake from kindergarten to Grade 8 but must travel to Goose Bay to complete the rest of their
schooling. All Labrador schools are governed by the Labrador District School Board except for the
Sheshatshiu Innu School which is operated and overseen by the Sheshatshiu Innu Band Council and École
Boréale (francophone) operated by the Conseil Scolaire Francophone Provincial de Terre-Neuve-et-Labrador
(CSFP).
Some school listings have more contact information then others. For more information please contact:
The Labrador District School Board
P.O. Box 1810, Stn. "B"
Happy Valley-Goose Bay, NL
A0P 1E0
E-mail: [email protected]
Phone: 896-2431
Fax: 896-9638
http://www.lsb.ca
Peacock Primary School
Phone: 896-3896
http://www.k12.nf.ca/peacock
Queen of Peace Middle School
Phone: 896-5315
http://www.qpms.k12.nf.ca
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Mealy Mountain Collegiate
Phone: 896-3366
http://www.mealymtn.k12.nf.ca
Lake Melville School
North West River
Phone: 497-8241
http://www.lakemelville.k12.nf.ca
Ecole Boreale
French Language
Téléphone: 896-0670
http://www.csfp.nl.ca/boreale
Sheshatshiu Innu School
Sheshatshiu
Phone: 497-3533
http://www.mysis.ca
Mud Lake School
Mud Lake
Phone: 896-8632
To register a child for public school, contact your local school board office or ask at the school nearest your
home. (Children must be properly immunized before being accepted in schools).
All school children can ride a bus to school. There are some days in the winter when school might be
cancelled because visibility is poor, the road conditions are unsafe, or it is just too cold. Schools close for
Kindergarten to grade 3 when temperatures reach minus 40 C, close for Grade 4-7 at minus 45 C and for grade
8-12 at minus 50 C. The College of the North Atlantic may also cancel classes when the road conditions are
unsafe. Listen to CBC Labrador Morning radio show for updates on school cancellations each morning.
There is one publicly-funded community college in this area – The College of the North Atlantic (CNA).
The Happy Valley-Goose Bay Campus shares space with the Labrador Institute of Memorial University. This
campus delivers quality programming designed to meet modern industry’s needs. Full-time credit course
registration is approximately 300 students per semester, with another 50 registered part-time. Upwards of 800
students participate in Continuing Education evening courses. The Happy Valley-Goose Bay Campus is also
responsible for the Learning Centre in North West River. CNA offers a variety of services to students
including a Student Development Office, Industrial Training Office, Guidance Office and Aboriginal Liaison
Office, cafeteria services, single and married residence, and childcare facilities.
College of the North Atlantic
Happy Valley-Goose Bay Campus
Ph: 896-6300
Fax: 896-3733
http://www.cna.nl.ca
Labrador Institute of Memorial University
Ph: 709-896-6210
Fax: 709-896-2970
http://www.mun.ca/labradorinstitute/home
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English as a Second Language programs can be made available at the College of the North Atlantic. For
information on accessing these programs, please contact the information above on CNA.
You may also contact the Association for New Canadians ESL Training Center Language Instruction for
Newcomers to Canada (LINC)
Phone: (709) 726-6848
Fax: (709) 726-6841
Email: [email protected]
http://www.ancnl.ca
LINC is a federally-funded English as a Second Language program delivered in accordance with nationally
established standards. The aim of the program is to assist adult learners in acquiring the language skills
necessary to settle and integrate into Canadian society. Computer assisted language instruction is a key
component of the curriculum. Advanced interactive language software is available, as well as instruction in
basic computer technology.
Eligibility: To be eligible for the LINC program, participants must have Permanent Resident status in Canada
or be a individual to whom Citizenship and Immigration Canada intends to grant Permanent Resident status.
These services are provided free of charge to permanent residents. Other participants may be eligible for
admission with a valid Student Authorization from Citizenship and Immigration Canada.
Upon registration, learners are assessed using the Canadian Language Benchmarks Assessment (CLBA). This
nationally standardized assessment tool ensures that learners are placed at the appropriate instructional level.
Placement: Following the assessment process, individuals are assigned to classes in one of eight benchmark
levels: two foundation and levels 1-7.
Occupation-Specific Language Training (OSLT) provides job specific language training and
communication skills to help prepare for success in the local labour market.
Test of English as a Foreign Language (TOEFL) and Test of English for International
Communication (TOEIC) Preparation Course: These classes are offered on a regular basis to help
clients prepare for these examinations. The successful completion of one of these examinations is a prerequisite for many post-secondary programs or for licensure in particular professions.
There are two libraries in central Labrador that offer a variety of free books and resources. Ask for a free
library card when you visit. One priority of the provincial libraries is free public access to the Internet, and
usage of computers for job search and other research purposes.
Melville Public Library
Tel: 896-8045
North West River Volunteer Library
Tel: 497-8705
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Parents who work or go to school may need someone to take care of their children. If you do not have a friend
or family member to take care of your children, several different types of childcare are available.
Sometimes a caregiver may take care of children in the family’s own home. This person may take care of
your child all day or for a shorter time.
A family childcare home takes care of babies and
children. This kind of care is in the providers’ home.
You can take your children there every day.
A licenced childcare centre is often located in a school,
church, or community centre. The workers have special
training. Childcare centres take care of children and
babies and are open all day.
A pre-school program provides learning activities and
games for children for three hours a day or less. These
programs are usually for children three to five years old.
Out of school care is a program for school-age children at or near the school. It is before and after school and
on school holidays. These programs are usually for children between the ages of five and twelve years old.
When looking for a person or place to take care of your children ask your colleagues at work, friends,
neighbours or other people in the community who can suggest suitable childcare providers in your area. If
you are going to the College of the North Atlantic, there is childcare available for registered students. Any
space available can be utilized by the public. Also available are:
Blue Skies & Butterflies
896-8270
Cabbage Patch Pumpkin House Nursery
Robin’s Nest
896-8239
896-6900 ext. 6060
Family Childcare
896-0914
Childcare can be expensive. There is financial help available for people who need support. The allowance is
paid directly to the parent who hires a person to take care of their children. It can cover any of the first three
types of day care services.
Some children may need special care so they can attend childcare. They may have a learning problem or a
physical disability. Talk to your health support worker to find out what facilities can give your child the extra
support.
There is a summer program run by the Town Recreation Department. They run weekly throughout July and
August. To find more information please contact the Parks and Recreation Department of the Town of Happy
Valley-Goose Bay at 896-3321 or 896-8542.
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There are 14 parks and playgrounds throughout the town of Happy Valley - Goose Bay available to use for
free. Two of the most popular parks/playgrounds are Kinsmen Park, located on Hamilton River Road, and
Steve’s Playground, located on Ikey Street. Kinsmen Park has public washroom facilities. There are no water
fountains at any of these parks so please bring water with you in reusable bottles. Please ensure that your
children are supervised when playing. The Department of Parks and Recreation oversees the property and
maintenance of all these parks/playgrounds. If you have any questions or concerns about the parks please
contact them at 896-8542.
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We have a modern hospital in central Labrador that offers
many health services. The Labrador Health Centre, which
opened in September 2000, is a fully-accredited facility
located in the town of Happy Valley-Goose Bay. Services
include: Acute care, diagnostic and clinical support;
community health and wellness; health protection; long-term
care; mental health and addictions; therapeutic intervention,
family rehabilitation and other rehabilitation services.
Labrador-Grenfell Health Regional Authority is an integrated
health and community services board which has its
headquarters in Happy Valley-Goose Bay. Labrador-Grenfell
Health received accreditation status from Accreditation Canada in 2010. The vision of Labrador-Grenfell
Health is of healthy people living in healthy communities. Please visit http://www.lghealth.ca for more
information.
The hospital in Happy Valley-Goose Bay is a smoke-free and scent-free facility which includes 25 beds for
inpatients, an Emergency department that is open 24 hours, operating rooms, and a 50-bed long term care
facility. 13 long term care beds are in a protective care unit. Inpatient services include:
Surgery, anesthesiology and dental surgery offered through day surgery and inpatient admissions
A variety of family physicians
Full time specialists including a general surgeon, an anesthetist and an obstetrician/ gynecologist
Maternity care provided by a team which includes an obstetrician, physician residents, midwives, and
registered nurses
A number of visiting specialists such as, dermatologists and orthopedic surgeons, also provide services
at the Labrador Health Centre on a regular basis.
The hospital provides clinical support services including a pharmacy in the building, a registered dietician, and
chemotherapy treatment centre and staff. Diagnostic services include laboratory/X-Ray, CT scanner,
radiology, mammography, and ultrasonography. Rehabilitation services that are offered include
physiotherapy, occupational therapy, and speech language pathology. Outpatient services include community
health/home care, mental health and addictions services, well women clinics and a satellite dialysis unit.
Road ambulance and air ambulance services are provided in collaboration with the government of
Newfoundland and Labrador.
Health protection services provided at the hospital include: Environmental health, communicable disease
control and health emergency management.
Each province in Canada is responsible for covering health care costs. The
Newfoundland and Labrador Medical Care Plan (MCP) is a medical
insurance plan which covers the cost of doctor visits for all residents of the
province. You must always bring your MCP Card with you when visiting the
hospital or doctor.
You may be eligible for MCP coverage if you are a Canadian citizen, landed
immigrant, foreign worker, or international student.
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In general, MCP covers the following types of medical services:
Visits to a doctor’s office or hospital
Operations and related treatment, including anesthesia
Treatments before and after operations
Maternity care
X-ray services
Some dental operations that have to be done in a hospital by a dentist or dental surgeon
Dental coverage for children 12 and under
All residents of the province of Newfoundland and Labrador must have an MCP card. Whether you do it on
your own, or with help from someone, you must complete an application form. This can be obtained from the
MCP website at: www.health.gov.nl.ca/health/mcp/index.html.
The following documentations must be attached with the application form. DO NOT SEND ORIGINALS
OF THESE DOCUMENTS; USE PHOTOCOPIES.
Landed Immigrants must present a record of landing documents for Citizenship and Immigration Canada.
Foreign Workers must present an employment authorization (work visa). The employment authorization
must be:
For a named Newfoundland & Labrador employer
For a specific job within the province
Valid for at least 12 months, except for foreign health care workers
All foreign applications should be prepared to present a valid foreign passport for identification purposes.
Health care coverage is available to international students undertaking post-secondary studies in the province.
The program applies to any foreign individual student issued an official study permit by Citizenship and
Immigration Canada (CIC) before entering the country. The student must be attending an educational
institution for a period of at least 12 months. Dependents of students will also be covered.
The Interim Federal Health Program (IFH) provides temporary
medical coverage for certain immigrants such as refugees, who may
need assistance prior to their qualification for provincial health care
coverage. The IFH program provides assistance for the following:
Essential and emergency health services for the treatment and
prevention of serious medical conditions and the treatment of
emergency dental conditions
Contraception, prenatal and obstetrical care
Essential prescription medications
Costs related to the Immigration Medical Examination by a
designated medical practitioner
To find out about getting a family doctor you must contact the
Labrador Health Centre. It is again important to take your MCP card.
Without it, you must pay for the services.
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Labrador Health Centre
Hamilton River Road
P.O. Box 7000 Stn. C
Happy Valley - Goose Bay, NL
A0P 1C0
Phone: 897-2267
Fax: 896-4032
Admitting
Phone: 897-2384
You must have a doctor’s prescription (which means written permission from a doctor) to buy prescription
drugs (medicine) at a pharmacy. These pharmacies, also called drug stores, usually charge the same amounts
for prescription drugs. If you need a prescription filled and you have to pay the full amount for it, then ask the
pharmacist to give the “generic” drug. This means that it isn’t a popular brand name drug but it’s the same
type of drug with the same dosage. Generic drugs are less expensive than brand names. Discuss this with the
pharmacist. If you are covered by the IFH program, some prescription medications may be covered.
Hamilton Drugs
Phone: 896-8418
Warr’s Pharmacy Ltd.
Phone: 896-2963
If you have a medical emergency, you should go to the Emergency Department at the Labrador Health Centre.
It is open 24 hours every day. If you need an interpreter, it may be a good idea to bring along a friend or
family member who can speak English.
Emergency Room
Phone: 896-2399
Ambulance
Phone: 896-2100
If you need advice on a medical issue/concern, call the Newfoundland and Labrador Health Line:
1-888-709-2929. A Registered Nurse will help assess the situation and help decide what you should do next.
The nurses speak English and French. In cases where you do not speak these languages very well, ask an
interpreter to help.
Public Health, including programs related to the health of mothers and children, is generally administered
through the Regional Health Authorities (RHAs). This means that there will be some different types of
services. All RHAs provide the following:
Education and support for pregnancy, birth and early parenting
Healthy Beginnings Program (support for newborns, children & their families)
Breastfeeding support
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Child health clinics
School health
Child and adult immunization
Child and youth development
Sexual/reproductive health
HIV counseling and testing
Healthy aging
Child, youth and family services
Child care and intervention services
The range of professionals who carry out these many tasks is broad. They include nurses, social workers,
psychologists, dieticians and many others with varied backgrounds.
In central Labrador we have many other professional services and support groups to help you cope with your
health care issues. Community groups like the Canadian Cancer Society, Crohn’s and Colitis, Hard of
Hearing, and Prostate Cancer provide support to individuals and families and often hold community events to
raise awareness.
In Happy Valley - Goose Bay, we have a full time Optometrist who operates her own private optometry clinic,
along with several dental clinics, a chiropractic clinic, massage therapy service, a physiotherapy clinic, Reiki
and acupuncture services, and a visiting orthodontist.
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Private organizations and government offices in Newfoundland and Labrador can help in many ways. You
can call an information or referral agency in your community to find a private, non-profit or government
organization that can help you. Look in the “Community Services” section on the first page of your phone
book for contact information.
If you have a question about a federal government department or service, you can call
Service Canada 1-800-622-6232
In addition, the Association for New Canadians has a social worker on staff to provide you with advice,
information and referrals when needed.
In Canada, parents are legally responsible for their children up to the age of 19. The government has social
workers to help families with problems. Should you need to talk to a social worker you can call the Labrador
Health Centre:
Community Services
Addictions/Mental Health
897-2343
Community Services Council
(709) 753-9860
Happy Valley-Goose Bay has agencies with special counselors to help young people. They can help and give
advice about pregnancy, drugs, sexual diseases and other problems.
Labrador Grenfell Health Community Services
Addictions/Mental Health 897-2343
Child Youth &
Family Services
896-2494
Safe Alliance is central Labrador’s support group for lesbian, gay, bisexual and transgendered persons. The
services provided are public awareness, educational workshops, a resource library and a safe monthly meeting
place. If you are seeking information concerning local and social events or any other questions regarding
sexual orientation, gender identity, or the issues that LBGT people face, newcomers can contact:
Safe Alliance
[email protected]
Fax: 896-3472
Sometimes parents do not take proper care of their children; for example, when they hit or leave young
children at home alone. This type of behaviour is not acceptable and there are laws in Canada to protect
children against these situations. If you think a child needs help, call Child, Youth & Family Services at
896-2494.
The government may send a social worker to check on a child. If the social worker thinks that the child is in
danger, they can take the child out of the home to a safe place. If this happens, the parent should get legal help
immediately.
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Wife or husband abuse is illegal in Canada. There are many ways someone can abuse their spouse (wife or
husband). For example, hitting the person, not letting the person leave the house, or saying they will take the
child/children away are considered to be abuse.
Call a crisis centre or emergency shelter immediately if you do need
help or advice.
Libra House
[email protected]
896-3014
Mokami Status of Women Council
896-3484
Royal Canadian Mounted Police (RCMP) 896-3383
Victim Services is a dedicated justice service for victims. Offices are professionally staffed and located
throughout this province. This program is based on the principles that victims should be treated with courtesy,
compassion and respect and that victims should suffer the minimum of necessary inconvenience from their
involvement with the criminal justice system.
Victim Services Provincial Office
896-0446
For any help with mental health, drug or alcohol problems, contact:
Labrador Health Centre
Health and Community Services
897-2343
The Recovery Centre, located in St. John’s, is open to men and women who are dealing with alcohol, drug or
other addictions, or who need a respite from a gambling problem. Detoxification may be accomplished at
home under a doctor’s guidance or in a hospital for those with severe withdrawal symptoms and needing
supervised detoxification.
The treatment services of Addiction Services are available to anyone in the community. A doctor’s referral
should be made to the Addictions/Mental Health office for an assessment of the client’s problems and needs.
This includes a complete medical and psychosocial assessment.
Addictions Services administers a broad outpatient counseling service for individuals and family members.
Individual treatment programs are established for those who are experiencing alcohol and other drug
dependency. Treatment is offered to individuals, families, and in group settings.
Humberwood Centre, located in Corner Brook, provides a three week inpatient treatment service for men and
women, ages 18 and older, who have a chemical dependency and/or a gambling problem. An Addiction
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Services outpatient counselor must refer them. The treatment program focuses on the physical effects of
alcohol and other drug dependencies and/or problem gambling, emotional and personal issues, and the effect
of dependency on relationships. An extensive follow-up program is also provided through the Addictions
Services outpatient offices upon completion of inpatient treatment.
Please contact the Addictions/Mental Health office to arrange an initial interview. Professional counselors
will complete a psychosocial assessment to determine the type of treatment recommended for the individual.
It is against the law for someone to assault you. If someone hits or hurts you, that is assault. If someone says
they will hit you or hurt you that is assault. Call the police if this happens to you at 896-3383.
What if you have been sexually assaulted? The Mokami Sexual Assault Response Team (MSART) is a
program run through Libra House - 896-3014. It offers 24 hour service, advocacy, support, accompaniment to
the hospital or RCMP, and even court support. This service is for women and is not for youth under 16 years
of age. You may also call the Sexual Assault Crisis Line – 24 hours at 1-800-726-2743. People at these
centres give information and advice. You may also want to call the police.
Newfoundland and Labrador has two main police forces, The
Royal Newfoundland Constabulary (RNC) and the Royal
Canadian Mounted Police (RCMP).
The RCMP, under contract with the provincial government,
provides police services in the towns of Happy Valley-Goose Bay,
North West River and the reserve of Sheshatshui. The RCMP has
a detachment office located at 149 Hamilton River Road, as well
as, a station in Sheshatshui.
In Canada, the police force is separate from the government and the army. The police are part of the
community. Their role is to serve and protect the people in the community. The police in Canada have to
enforce the law, but they also have to follow the law. If they are going to stop you or interfere in your
activities, then they must have “just cause.” This means that they must have good reason to stop or detain
you.
Some areas have two telephone numbers for the police. One is an emergency number and the other is for nonemergencies. Call the emergency number if you or someone else is hurt or in danger, or if you see a crime
happening.
RCMP
24-hour Complaints and Inquiries
896-3383
Main Emergency
1-800-709-7267
Hearing/Speech Impaired TTY-TDD
1-800-563-2172
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Any calls to either number will mean immediate assistance in case of fire, medical emergencies or other
dangerous situations. If no one is hurt or in danger, call the non-emergency number. If you are not sure if it is
an emergency, call the emergency number, tell the police what is happening and they will decide what to do.
You may call the police at any time, day or night.
The Commission for Public Complaints Against the RCMP receives complaints from the public about the
conduct of RCMP members, holds reviews when people are not satisfied with the RCMP’s handling of their
complaints, conducts public hearings and investigations and makes recommendations.
Anyone who has a concern about the conduct of an RCMP member can make a complaint. Even non citizens
can make a complaint. You do not have to be directly involved in the incident, you can make a complaint on
behalf of someone else, or if you witnessed the incident leading to the complaint.
Commission for Public Complaints (RCMP)
P.O. Box 3423 Station D
Ottawa ON K1P 6L4
Toll free: 1-800-665-6878
TTY: (604) 501-4084
If you wish to make a complaint via the internet, please complete the complaint form available on the CPC’s
website: [email protected]. For general inquiries [email protected].
What if you are arrested by the police? Police officers must identify themselves and show you their
identification document or badge. They must explain why they are arresting you and tell you what your rights
are. The officer must let you call a lawyer right away. They have to let you talk to your lawyer alone. If you
do not know a lawyer or cannot afford one, and the police are asking you questions about a crime, ask the
police officer for a Legal Aid phone number. The officer must give you the number and let you call them.
When the police officer asks, you should give your name and address. You do not have to say anything more
until you speak with a lawyer.
In Canada the government makes the law. The Courts keep the law, but they are separate from the
government. Everyone must obey Canada’s laws. Members of the police, the army and the government must
obey the law.
There are different types of courts in Canada for different types of problems. Examples are: traffic court,
family court, criminal court and civil court.
Provincial Court of Newfoundland & Labrador
Tel: 896-7870
Supreme Court of Newfoundland & Labrador
Hamilton River Road
Tel: 896-7886
Criminal laws make it illegal for someone to hurt or kill other people or to steal from them. People who are
accused of breaking the criminal law are taken to court by the government. The federal government makes
criminal law, which is the same all across Canada.
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Problems between two people are civil law problems. Often people settle legal problems by negotiation,
mediation and arbitration. These are ways for people to discuss the legal problems and solve them without
going to court. If they fail to agree then the matter can go to civil court.
Families may separate. A husband and wife may divorce. If there are children, then where will they live?
Family Law deals with issues between family members. Family Law courts try to resolve problems through
mediation. Only if this cannot be achieved will these matters go to court. If needed, you can obtain the
services of a family mediator. Contact Family Justice Services at 896-7904 for more information.
If you have legal problems, you may need to hire a lawyer. Sometimes a lawyer can solve a legal problem
before you go to court. For help in finding a lawyer you could ask your friends and colleagues. Law offices
in town include:
O’Brien & Anthony
49A Grenfell Street
896-8284
The Legal Aid Commission ensures that persons who do not have much money can get a lawyer. It provides
legal representation to all financially eligible persons as follows:
Criminal: Legal representation is provided to adults charged with offences under federal legislation if the
conviction will result in a jail term or loss of means of earning a livelihood. Limited coverage is provided for
provincial offences;
Civil: In civil matters such as motor vehicle negligence, property actions, damage actions, landlord tenant
disputes, workers’ compensation wrongful dismissal, personal injury, social assistance, unemployment
insurance claims, and civil suits brought by the defendant. A decision about granting legal aid takes into
account the possibility of success, the cost of proceeding compared to the anticipated loss or recovery, and the
likelihood of enforcing judgment. Refugee matters are covered.
Family: Family matters such as divorce, custody, access, child protection, wife assault and custody are
covered. Other types of cases may also be covered. Contact Legal Aid for further information.
Youth: Youth are covered for all federal offences. Appeals on youth matters are covered if the case has merit
or if the Crown requests one.
Legal Aid Office
19 Burnwood Drive
Tel: 896-5323
Public Legal Information Association of Newfoundland provides the public with information about legal
issues. They can assist with general legal information and help find a lawyer.
Toll Free Tel: 1-888-660-7788
www.publiclegalinfor.com
The Fire Department in Happy Valley-Goose Bay is located beside the town hall on Hamilton River Road. It
is staffed 24 hours a day, seven days a week. The Department has full-time staff as well as a highly trained
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group of volunteer firefighters. Besides fire fighting, the Department also has other functions such as fire
safety inspections, fire prevention education and responds when requested to other emergencies. North West
River and Sheshatshui reservation also have their own fire departments.
Fire Emergency Calls:
Most new residents understand fire
safety. However, it is important to
remember some basic guidelines such
as the following:
Make sure your home has a fire
extinguisher
Make sure you have a smoke
alarm on each level of your house
and that it is in working order
If you smell smoke or see flames
get everyone out of the building
immediately
Feel all doors before opening
them; if a door is hot do not open
it
During a fire the air is cleaner
near the floor; get down on your
knees and crawl to an exit
Close doors to slow the spread of
smoke and flame
Make sure that the family has an “emergency” evacuation plan and that everyone knows where the
emergency exits and stairs are.
Call the Fire Department immediately and make sure that:
You give the complete address of the fire
No one goes back inside the building for any reason
You tell the Fire Department if any one is trapped inside the building
You agree on a meeting place, go there and “take attendance” to be sure that no one is left inside the
building.
Fire hydrants are situated at intervals along the streets. Because fire trucks need ready access to them it is
illegal to park your car in front of a fire hydrant. In winter, the hydrants can become covered in snow. The
town is responsible for clearing them and monitoring access. If you know of a hydrant that has not been
cleared of snow, please report this to the town hall at 896-3321 in Happy Valley - Goose Bay or 497-8533 in
North West River.
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Most settlement agencies have specialized programs and services designed to assist newcomers in finding a
job. The Association for New Canadians offers an employment support program with funding from Service
Canada and the provincial Department of Human Resources, Labour and Employment known as Acquiring
Experience: Integrating Skills (AXIS). This unit offers a suite of employment assistance programs and
services to internationally educated professionals and trades persons.
The courses and services are designed to meet the unique needs of newcomers and include:
Career Essentials provides internationally educated skilled professionals and trades persons with current
information on Canadian labour market conditions and provides comprehensive employment assistance
services. Career Essentials helps match highly skilled newcomers with employers across all industry sectors
to fill a wide range of positions.
Strategic Transitions and Employment Partnerships (STEP) is a career placement program connecting
local business with job-ready international clients. In a 5-12 week volunteer placement, clients are able to
demonstrate skills and talent, gain work experience in Canada, and make valuable contacts for future
employment.
Career Connection Workshops are a series of workshops which provide clients with detailed information
and practical tools to help them make informed decisions and to assist them in their job search. These
workshops include self-assessment and skills identification, resumé preparation, telephone communication
skills, job interview skills, internet job searches, networking, and help on how to access the “hidden job”
market.
Occupation-Specific Language Training (OSLT) provides job specific language training and
communication skills to help prepare for success in the local labour market.
Portfolio Preparation Seminars assists clients to explore their skills, knowledge and personal attributes in
order to create a profile of prior learning. This profile provides an opportunity to showcase your strengths,
abilities and experience to potential employers.
Test of English as a Foreign Language (TOEFL) and Test of English for International Communications
(TOEIC) preparation classes are offered on a regular basis to assist clients in examination preparation. The
successful completion of one of these examinations is a pre-requisite for many post-secondary programs or for
licensure in particular professions.
Additional Services include:
Learning resource centre / computer lab access;
Credential assessment / prior learning assessment facilitation;
University preparedness seminars;
Employer liaison; and,
Business development and support services.
AXIS
10 Smithville Crescent
St John’s NL
Tel: 709-579-1780 email: [email protected]
For any of the programs listed on this page please contact the AXIS office in St. John’s.
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There are many ways to look for a job. Your first resource should be the
Human Resources Labour and Employment Centre located at:
Tel: 896-8846
The Career Work Centre (CWC) is a one-stop community based resource
centre with a range of services to help connect job seekers and
employers.
They will provide you with the support and assistance needed to locate
possible job openings.
The CWC can help you by offering:
Up-to-date job postings available both on-line and in the CWC
Guided assistance with all your labour market and career-related
questions including educational research, resumé writing, job search and interview preparation
Public access to computers equipped with internet and other resources including fax, photocopier and
printer for all your career-related needs
Fully accessible services including adaptive technology, such as Zoomtext Magnifier, and Jaws
Professional, for persons with visual impairments
Audio-visual resources including books, newspapers, magazines and DVDs
The CWC has staffed trained to support a broad range of individuals including:
Job seekers
Students and youth
Career changers
New Canadians
Older workers
Labour and industry groups
Human resource professionals
Employers
Anyone needing assistance with their career and employment needs.
At the Service Canada Centre, 23 Broomfield St., you can also
look at computerized job listings and talk to the people who work
there.
The classified ads in The Labradorian newspaper is also an
important resource. You can also let people know you are
looking for a job. Friends, relatives, teachers, or neighbours may
know about job openings.
Many businesses may simply use a “Help Wanted” sign in their
window - most common for restaurants or convenience stores.
You can also check notice boards in your community for job advertisements or apply at the Personnel
Department of hospitals, hotels, and large companies. Finally, you can phone or visit a business. Some
companies have jobs, but may not advertise them.
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Application Forms: Many companies have application forms. You can usually take the application home to
complete or fill it out in the office if you have all the information needed to complete it.
The Resumé: There are various ways of writing a resumé. You can look up sample resumes in books or online. A resume is a written summary of your work experience and education. You should also include any
volunteer work you have completed. Once a full list has been prepared, talk to a career counselor at the
HRLE office for assistance.
Cover Letter: Always submit a cover letter with your resumé when applying for a position. A cover letter is
simply a review of your most relevant experience and is written to match specific job requirements. When
applying for a job, each letter should include the name of the person hiring and the name of the company. If
you do not know who is hiring, then you should just address it to the company.
Supporting Documentation and Credentials: You should ensure that your diplomas, certificates, and
degrees, as well as any letters of reference, are professionally translated. Additionally, many credentials from
other countries are acceptable in Canada; however, some are not. Before you look for a job or pursue postsecondary education, your certificates should be translated and evaluated. The procedures for evaluating and
recognizing qualifications earned outside Canada will depend on whether you wish to enter an occupation or
pursue further studies, whether your chosen occupation is regulated or non-regulated, and the province/
territory in which you have settled. It is important to discuss this with a career counselor at the HRLE office
in town, or you can contact the ANC career counselor for advice by email at [email protected] or by telephone at
709-579-1780 (long distance charges may apply).
At the job interview, the employer will ask questions about your education, skills and work experience. Often
employers ask questions such as:
Why do you want to work here?
Why are you the best person for the job?
Tell me about yourself?
What do you know about the company?
A Certificate of Conduct is a statement by the police that you do not have a
criminal record or that you are not under investigation for a crime. Some jobs
may require that you get a certificate. You must visit the provincial court house
and obtain a background report on yourself and then submit that to the RCMP
office in town to receive your certificate of conduct.
In Newfoundland and Labrador, there are various laws to protect workers. The most important is called the
Labour Standards Act. The Labour Standards Regulations are available in English, French, Mandarin and
Spanish.
If your employer is not following these laws, talk to him/her. If you belong to a union, talk to the Shop
Steward. If you still have a problem, call the Labour Relations Division. Their office is located at:
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3rd Floor, Beothuck Building
20 Crosbie Place
P O Box 8700 St. John’s NL A1B 4J6
Tel: 709-729-2711 Fax: 709-729-5738
[email protected]
Labour Standards Division
Tel: 709-729-2743 Fax: 709-729-3528
Toll Free: 1-877-563-1063
[email protected]
The current minimum wage in Newfoundland and Labrador is $10.00 per hour. This is the minimum amount
an employer can pay you per hour.
The present standard in Newfoundland and Labrador is a 40-hour work week. Time beyond 40 hours per
week must be paid for at the minimum overtime rate of $15.00 per hour.
Employees must be granted 24 consecutive hours off work in each week of employment. There are exceptions
in the case of employees covered by collective agreements, employees employed in remote areas and
crewmembers of ferryboats and people engaged in emergency work.
Non-unionized workers are entitled to a one-hour rest period immediately following each five consecutive
working hours. Unionized workers are covered by collective agreements or written contracts of service.
Employers must deduct money from your pay cheque to pay for the following:
Canada Pension Plan (CPP) – You pay money into this plan each month that you work. When you retire, you
will receive a pension from the government.
Employment Insurance (EI) – You pay money into this plan each month that you work. If you lose your job,
you may receive money from the government while you look for a new job.
Income Tax - This money helps to pay the costs of both provincial and federal governments’ expenses.
Taxable Benefits – Your employer may provide some benefits (for example, group life insurance plan, medical
premiums, dental plan or pension plan), which are considered taxable benefits. The value of these benefits is
deducted from your pay cheque.
Union dues – If you are in a union, and the union has an agreement with your employer, some money will be
deducted to pay for the union dues.
Voluntary deductions – Your employer may deduct additional amounts for things that you have given your
permission to deduct. For example, you may have chosen to make charitable donations, or to buy Canada
Saving Bonds through deductions from your pay cheque.
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A union is a group of employees who join together to talk about wages and working conditions with the
employer. In some jobs, all employees must join the union. However, it is also the case that some new
workers must wait a period before being eligible to join a union.
If you have been employed for at least one year, you may be eligible for a minimum of a two-week paid
vacation. If you leave your job before you take your vacation, however your employer must pay you the
money put aside for your vacation.
If an employee works on a paid holiday, he/she is entitled to receive wages at twice the regular rate for the
hours worked on the holiday or an additional day off within 30 days or an additional vacation day.
If an employee is required to work fewer hours on the holiday than they would normally work, the employer
must pay the employee at his/her regular rate of pay for the actual hours worked plus a regular day’s pay.
If you are laid off, and you have worked for at least three months, your employer must pay you one week’s
pay, or give you a week’s notice of the layoff. If you have worked for a year, your employer must pay you
two weeks pay, or give you two weeks notice of the layoff.
If your employer dismissed you for just cause, (such as serious worker misconduct or other breaches of
duties), the employer does not have to pay or give you notice. If you feel that your employer has dismissed
you unfairly, you can file a complaint with the local Labour Standard Division. When you leave your job,
your employer must give you a Record of Employment. You need this document to apply for Employment
Insurance. You may not be able to get Employment Insurance (EI) if you have been fired, quit your job or
have not worked long enough to qualify.
A pregnant employee who has been employed by the same employer for at least 20 consecutive weeks is
entitled to up to 17 weeks of unpaid pregnancy leave. She must give at least two weeks written notice. As
well, the employee must provide the employer with a certificate from a medical practitioner stating the
estimated birth date. Additionally, you should, upon your return to work, be placed in the same or similar
position with the same duties, benefits and wages that you had prior to taking pregnancy leave.
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An employer who has been employed by the same employer for at least 20 consecutive weeks before
becoming the parent of a child or before having a child come into the employee’s care and custody for the first
time is entitled to 35 weeks of unpaid leave. Parental Leave must begin within 35 weeks of the birth of the
child or when the child comes into care and custody of the parent for the first time. If you intend to take
parental leave, you must inform your employer with a written notice, at least two weeks before you plan on
leaving, and at least four weeks prior to the date you intend to return to work. Additionally, you should, upon
your return to work, be placed in the same or similar position with the same duties, benefits wages that you
had prior to taking parental leave.
An employee who has been employed with the same employer for a continuous period of at least 30 days shall
be given three days Bereavement Leave consisting of one day paid leave and two days unpaid leave.
Bereavement leave must be provided in the event of the death of the spouse, a child, a grandchild, the mother
or father, a brother or sister, a grandparent or a mother-in-law, father-in-law, sister-in-law or brother-in-law,
son-in-law or daughter-in-law, of the employee. If an employee has been employed for less than 30 days, then
the employee is entitled to two days of unpaid leave.
An employee is entitled to seven days unpaid sick leave a year if they are continuously employed for at least
30 days. You must provide a note to the employer signed by a qualified medical doctor if on sick leave for
three consecutive days or more. In the case of family responsibility, an employee must provide a written
explanation of the nature of the family responsibility leave if the employee is absent from work for three
consecutive days or more.
The Labour Standards Act places certain restrictions on the employment of children under the age of 16. An
employer is prohibited from employing a child who is under 16 in employment that is likely to be
unwholesome or harmful to the child’s health or normal development, or if it is going to hamper the child’s
attendance at school. Before employing a person under the age of 16, an employer must obtain the written
consent of the parent or guardian. This consent must be kept as part of the record of employment and the age
shall be specified in the written consent. There are other restrictions. For more details contact the Labour
Standards Division.
The Workplace Health, Safety and Compensation Commission is an employer-funded no fault insurance
system that promotes safe and healthy workplaces and provides return-to-work programs and fair
compensation to injured workers and their dependants. This means that if you are injured on the job and
unable to work, the WHSCC will pay you part of your original salary and help you prepare to return to the
workplace.
Workplace Health, Safety and Compensation Commission (WHSCC)
146-148 Forest Road
P O Box 9000
St. John’s, NL A1A 3B8
Tel: 709-778-1000
Fax: 709-738-1714
Toll Free: 1-800-563-9000
Labour Relations Agency: Both the Labour Relations Division and the Labour Standards Division work
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out of the same offices. They can be contacted at:
Labour Relations Division
3rd Floor, Beothuk Building
20 Crosbie Place
P.O. Box 8700
St. John’s, NL A1B 4J6
Telephone: (709) 729-2711
Fax: (709) 729-5738
[email protected]
Labour Standards Division
Telephone: (709) 729-2743/729-2742
Fax: (709) 729-3528
[email protected]
There are six statutory holidays. The Shop Closing Act applies on these days. That means that most stores
have to be closed. The exceptions to the law are some pharmacies (drugstores), convenience stores, gas
stations, and restaurants.
New Year’s Day
January 1st is a day when all government offices and businesses are closed.
Good Friday
This is a religious holiday observed primarily by Christians commemorating the crucifixion of Jesus Christ
and his death at Calvary. It is observed in either March or April. Government offices and all businesses are
closed.
Memorial Day/Canada Day
July 1st is Canada Day. It is a time of celebrating all that is positive about this country. Government offices
and all businesses are closed.
Civic Holiday
This holiday is celebrated on the first Monday in August. Historically it is linked to the abolition of slavery in
the British Empire in 1834. It is also known as “Regatta Day” in central Labrador. Government offices and
all businesses are closed.
Labour Day
This holiday, the first Monday in September, celebrates the contribution of workers to the development of this
country and its economy. Government offices and all businesses are closed.
Armistice or Remembrance Day
The First World War ended on the 11th hour, on the 11th day of the 11th month. On November 11th all
government offices and businesses are closed. Leading up to this day, people wear red poppies on their coats.
Veterans all over the province sell these poppies. It is also a day of ceremonies at the War Memorials
throughout the province.
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Christmas
This holiday, like Good Friday, is a Christian celebration. It is to celebrate the birth of Christ. Government
and all businesses are closed.
There are four other non-statutory holidays that make up part of the cultural identity of the province. They are
widely observed because the Shop Closing Act applies on these days. That means that most stores have to be
closed. The exceptions to the law are some pharmacies (drugstores), convenience stores, gas stations and
restaurants.
Easter Sunday
Although this is a Christian celebration, it is also a non-statutory holiday in this province. Since it falls on a
Sunday, most people have it or the following Monday off.
Victoria Day
Officially, this is the day to celebrate our respect for the monarchy and the Queen’s birthday. Most people
refer to this day as the “May 24th weekend”.
Thanksgiving Day
This day is celebrated on the second Monday in October. It celebrates the harvests that have been gathered
from the fields, forests and seas.
Boxing Day
Boxing Day is the day after Christmas. In other parts of the country stores are open but in central Labrador
most stores remain closed until December 27th.
There are three holidays in this province that have their roots in the Irish and English origin of the original
European settlers. Generally, these holidays are no longer observed widely in the province although provincial
government offices are closed on these days.
St. Patrick’s Day
This provincial holiday celebrates St. Patrick, the Patron Saint of Ireland. Many of the original immigrants to
Newfoundland and Labrador came from Ireland. It is celebrated on March 17th and most people wear green on
this holiday.
St. George’s Day
April 23rd is celebrated as St. George’s Day. He is the Patron Saint of England and is usually shown as slaying
a dragon.
Orangeman’s Day
Orangeman’s Day is celebrated on July 12th. The day commemorates a battle in 1690 when Protestant forces
under the command of the King William of Orange defeated the Catholic forces on the banks of River Boyne
in Ireland.
Whenever you receive your paycheque, whether it be weekly, bi-weekly, semi-monthly or monthly, you will
also receive a cheque stub. A cheque stub explains your earnings and deductions.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Company Name - all stubs will have the company’s name clearly listed.
Your Name - your name will always be listed along with the date the cheque is issued.
Earnings (Pay) - your salary or wages before deductions. Register Retirement Savings Plan (RRSP) is
a benefit some employers may offer. They will make a contribution to your RRSP on your behalf.
Please note, not all employers offer this benefit so you may not have this on your stub.
Gross Earnings (Pay) - this is your total earnings before deductions.
Pay Period - this is the last day for which you were paid on this paycheque.
Deductions - employers must deduct money from your paycheque to pay to the government. Three of
these deductions are mandatory and everyone must pay.
Canada Pension Plan (CPP) - You pay money into this plan each month that you work. When
you retire, you will receive a pension from the government.
Employment Insurance (EI) - You pay money into this plan each month that you work. If you
lose your job, you may receive money from the government while you look for a new job.
Tax (Income Tax) - This money helps to pay the costs of both provincial and federal
governments’ expenses.
Insurance - this is a taxable benefit. Some employers offer a health insurance plan to their
employees who cost share the plan. Your portion of the payment is deducted from your pay. Not
all employers offer this benefit.
RRSP - the RRSP contribution payed by your employer pays a portion to CPP and EI. Not all
employers offer this benefit.
Withheld - this is the total of all deductions that are being deducted from your earnings.
Cheque Number - every cheque has a number and it will always be listed on your cheque stub.
Gross pay minus deductions - your gross pay will be listed with the amounts being withheld listed
below.
Net Income - this is the amount your paycheque is after deductions.
Hours worked - the number of hours worked for this paycheque is listed.
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Canada has money in the following denominations:
1 cent = penny
100 cents = dollar, also known as a loonie. The
name comes from the loon picture on the coin.
5 cents = nickel
200 cents = two dollars, also known as a toonie.
The name comes from combining the words “two”
with “loonie”.
10 cents = dime
25 cents = quarter
Paper money, or bills, come in denominations of
$5, $10, $20, $50, $100.
It is safer to keep money in a bank, trust company, or
credit union than to carry it or leave it in your house
or apartment. Many employers require you to have a
bank account in order to directly deposit your pay.
Ask for help in setting up an account. Be sure to take
two pieces of identification with you.
A simple ‘chequing account’ will allow you to write cheques. A ‘saving account’ pays higher interest rates
but may limit cheque withdrawals. Other services banks offer include credit cards, loans and mortgages, and
safety deposit boxes.
Bank of Nova Scotia
45 Grenfell St
Contact Person: David Yetman
Tel: 897-3000 Fax: 896-9419
www.scotiabank.com
Bank of Montreal
Contact Person: Trudy Penney
Tel: 896-4411 www.bmo.com
Royal Bank of Canada
36 Grenfell St
Contact Person: Mike Spurrell
Tel: 896-6543/6510 Fax: 896-9578
www.rbc.com
Eagle River Credit Union
Contact Person: Greg Stewart
Tel: 896-8352 Fax: 896-5935
Toll Free: 1-877-896-8352
www.eaglerivercu.com
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Cash is money – coin and bills.
Cheques are often used instead of cash. When you write a cheque, you are telling the bank to pay the money
out of your bank account. You must show some identification when paying by cheque.
Credit cards let you buy things now and pay for them later. You can get credit cards from retail stores and gas
companies. You can also get bank credit cards such as Visa and Mastercard. If you do not pay the full
amount owed on the bill every month, then you are charged interest. This can be very expensive.
Debit cards can be used instead of a cheque or credit card in most stores. You get these cards from your bank
or credit union.
When you buy things with these cards, the money comes straight out of your account. There is usually a fee
each time you use your debit card.
Banks, credit unions and some trust companies have bank machines. Stores and other convenient places also
have bank machines. You can take money out of your accounts or put money into them. You can also pay
bills or transfer money to another account. Bank machines are available any time – day or night. Sometimes
banks and credit unions charge a fee for using the bank machine.
To use the machine, you need a debit card from your bank, trust company or credit union. You will get a
secret number (Personal Identification Number or PIN) so that only you can use the card. Be careful. Do not
give this number to anyone else.
Your bank may offer some services by touch tone, telephone, or by using the Internet. For example,
transferring money between accounts and paying your monthly bills. Contact your bank for more information
about telephone and Internet banking services.
Web Banking is available through the Internet. You must set up an account to use this service.
It will be wise to ask your bank branch to help you get started. All the major banks provide this service.
Canadian banks and foreign exchange companies can send money to banks in most countries. You can also
mail a money order. You can get money orders at a bank, a foreign exchange company, or more cheaply at
the post office. Check first that the money order can be cashed in the other country.
Money transfer services like Western Union are also used to send money overseas and within Canada.
Moneygram is another method used for the international transfer of funds, and is available at the Post Offices
in this region.
Western Union Money Transfer Services
Phone: 896-2791
A mortgage is money you borrow to buy a house. A loan is money that you borrow for other reasons, such as
buying a car.
You must pay back some of the loan every month and also pay interest. To get a loan or a mortgage, you must
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be earning enough money to easily repay the borrowed money. Talk to someone at your bank, credit union, or
trust company for more information on mortgages and loans.
Before borrowing money, it is a good idea to talk to several financial institutions to find out which one offers a
service that best meets your needs.
Sometimes people owe money and cannot afford to repay it. They should phone or write to the people they
owe money to. Sometimes it is possible to pay a smaller amount every month. If this does not help, you can
call the Credit Counseling Service of Newfoundland and Labrador at (709) 753-5812. They provide free
credit counselling, money management assistance, bill payment programs, and alternatives to personal
bankruptcy.
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Supermarkets are convenient and provide one-stop shopping for food and other items. Prices vary little
between the different stores. Be prepared to compare prices.
The large supermarkets have their own brand names which are often the same quality as other brand names
but usually less expensive. Many supermarkets also have their own bakeries and stock their shelves daily with
fresh items.
Most people receive coupons through the mail or enclosed in newspapers and sale flyers. Savings can be
substantial if you keep the coupons and use them.
Some department stores also carry food items. Prices are about the same as supermarkets, but the selection is
limited. For example, you cannot buy fresh fruit or vegetables at department stores.
Some local agricultural products are available seasonally. Fresh eggs and poultry and fruit and vegetables are
produced in this region. Many people have their own private backyard gardens. There is a Community
Outdoor Market held in Happy Valley - Goose Bay behind the E. J. Broomfield arena from July until October.
For more information on the market please call the Central Labrador Economic Development Board (CLEDB)
at 896-8506.
Grand River Farm is located at #5 Mud Lake Road A clear sign indicates where to turn off the main road. In
season, the farm offers a variety of herbs, vegetables, strawberries and fresh brown eggs. Visit the farm
market for purchases or take a basket and visit the garden to select and harvest the produce of your choice.
Open Monday to Saturday from 9:00 a.m. - 6:00 p.m. from late June till October.
Grand River Farm
[email protected]
Tel: 896-1502
Central Labrador Agrifoods Co-op
[email protected]
Tel: 896-1713
Uncle Ern’s Meats & Treats
Tel: 896-2487
Goose Bay Wholesalers
1 Broomfield St
Terrington Co-op
1 Abbot Drive
Tel: 896-5737
Newfoundland MultiFoods Ltd.
43 Aspen Rd
Tel: 896-3543
Tel: 896-2921
Hamilton Wholesalers Ltd.
Building 420, 5 Wing
Tel: 896-3347
North Mart
Tel: 896-3364
Canex Retail Supermarket
Bldg 381, 5 Wing Goose Bay
Tel: 896-8243
Gilco Wholesales Ltd.
Tel: 896-4981
Torngat Fish Producers
Snelgrove’s Limited
8 Grand St
Tel: 896-5959
Tel: 896-3992
Ethnic specialty items can be found at the following stores:
Supermarkets - these have sections with special food and spices, though the choice is limited. Some
supermarkets will bring in special food and spices if people ask for them.
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Specialty stores—there are a limited number of stores that specialize in products such as food or spices that do
not have a large market demand.
There are a number of small convenience stores located in the region that stay open longer than regular
supermarkets. The choice of food products is limited and prices are higher than in grocery stores.
Convenience stores sell mostly snack foods, and items such as cigarettes and beer.
Labrador Mini Mart Locations
40 Grenfell St
Tel: 896-3159
16 Markland Rd
Tel: 896-3452
63 Macdonald Dr
Tel: 896-9100
21 Green St
Tel: 896-4533
18 White Crescent
Tel: 896-8822
Airstrip Road NWR
Tel: 497-8709
Canex Express Mart
Bldg 515, 5 Wing Goose Bay
Tel: 896-5623
Quick Stop Convenience Store
Tel: 896-5400
Skipper Joe’s Convenience Stores
1 Churchill
Tel: 896-0734
Tel: 896-5451
Central Labrador has several restaurants with a variety of menus. Some offer evening delivery service. (D)
Tel: 896-9301
Mary Brown’s Fried Chicken
1 Churchill
Tel: 896-2157
A&W
11 Loring Drive
Tel: 896-4554
El Greco (D)
Tel: 896-3473
Subway
11 Loring Drive
Tel: 896-9777
Bentley’s Beer Market
Tel: 896-3585
Jungle Jim’s
Tel: 896-3388
Burger King
Tel: 896-5190
Don Cherry’s Sports Bar and Grill
380 Hamilton River Road Tel: 896-3351
Hong Kong Restaurant
Tel: 896-2558
Kentucky Fried Chicken
Tel: 896-5777
Mulligan’s Pub
368 B Hamilton River Road Tel: 896-3038
Midway Garden (D)
Tel: 896-5317
Rick’s Pizza Plus
368 B Hamilton River Road Tel: 897-4553
Tim Horton’s
Tel: 896-5666
Mariner’s Galley
25 Loring Drive
There are several places to look when trying to find clothing, furniture and household items. Department
stores, specialty stores and second hand stores are good places to start.
If you are on a budget, a good place to shop may be department stores. Department stores offer a wide range
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of products including clothes, kitchen and bathroom supplies, electronics and some furniture items.
Sears Canada (Appliances/Mail Order)
Tel: 896-9701
Riffs Limited
2 Hillcrest Rd
Tel: 896-5350
The Bargain Shop
388 Hamilton River Rd.
Tel: 896-5429
North Mart
Tel: 896-2921
There are stores that specialize in clothes, furniture/appliances, hardware supplies and gardening supplies.
Sometimes these stores can be expensive.
Tel: 896-8414
Reitman’s Limited
One Loring Dr
Tel: 896-2963
D&L Appliance Services/Repairs
148 Ottawa Ave
Tel: 896-8882
Goose Bay Sports Ltd.
99-101 Hamilton River Rd
Tel: 896-5360
Notre Dame Home Furnishings
35 Grenfell St
Tel: 896-8171
Sports Excellence Corp.
Tel: 896-5822
Home Furniture
Tel: 896-5360
Mother Wood Ace Tim-Br Mart
Hamilton Drugs
Warr’s Pharmacy Ltd.
The Source (Electronics)
Tel: 896-4656
Tel: 896-3318
Northern Lights Ltd
(Clothing/Camping/Hunting)
Tel: 896-5939
Home Hardware
NL Liquor Corporation
2 Tenth St
Notre Dame Agencies Ltd.
4 Courte Manche
Tel: 896-2411
Green Leaf Limited
(Garden/Craft/Sewing)
Birdhouse Garden Market
164 Hamilton River Rd.
Tel: 896-4012
Tel: 896-2982
National Safety Equipment
Tel: 896-3478
Tel: 896-9292
Terry’s Tent and Shoe Repair
Tel: 896-5000
Alterations & Accessories
One Loring Dr
Tel: 896-8614
Sheppard’s Laundry & Dry Cleaners
17 Aspen Road
Tel: 896-2446
P&J Laundry Mat
13 Kessessasskiou Street
Tel: 896-2589
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Buying items used is a less expensive way to purchase things such as appliances, furniture and clothing.
Thrifty Fashions
19 Green St
Tel: 896-3878
Rodgers Recycling
15 Churchill
Tel: 896-5041
You should be aware that most consumer goods and services have an additional 13% tax, the HST, added to
their price when they are purchased. Some items, for example, most groceries and medical services, are
exempt from this tax. If you want to be sure whether an item is taxed or not, you must ask before you
purchase.
For a full listing of all businesses/agencies please see the Business Directory on http://www.happyvalleygoosebay.com/home/business_and_economy.htm.
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The local SPCA is a non-profit animal care facility located on Winnipeg
Street. It is run by volunteers and offers the following services:
operate a shelter for animals that are lost, abandoned or given up for
adoption;
investigate cases of animal abuse or neglect and all complaint calls
received by the shelter;
deliver notices to owners who allow their pets to remain outside in
extreme weather conditions (hot & cold);
find suitable and loving homes for unwanted animals;
issue pet I.D. tags and micro chipping for all animals adopted from shelter;
keep computerized records of all adoptions, surrender of animals, etc.;
accept lost and found animals and make every attempt to re-unite these animals with their owners.
Dogs & Puppies - $95.00 Adoption Fee.
This fee includes de-worming, the micro chipping of the animal plus the
issuance of a Town of Happy Valley-Goose Bay animal licensing tag. Only
under special circumstances will this fee be reduced - i.e., animal is being
shipped to coastal community, etc., where there is no reader available. Also, the
adoption fee may be higher if the animal has been spayed / neutered, or has
received its vaccinations through the S.P.C.A., or if shipping fees are
applicable.
* All dogs and puppies must be examined within two weeks of being adopted
by a vet of your choice;
* All dogs and puppies must be vaccinated;
* All dogs and puppies must be spayed and neutered within a reasonable
timeframe. Puppies by the time they are six months of age, and adult dogs within two months.
* You will receive a 20% discount in the Goose Bay area off the first needle and the spaying/neutering of your
new family member.
Cats & Kittens - $85.00 Adoption Fee.
This fee includes de-worming, the micro chipping of the animal plus the
issuance of a Town of Happy Valley-Goose Bay animal licensing tag. Only
under special circumstances will this fee be reduced - i.e., animal is being
shipped to coastal community, etc., where there is no reader available. Also,
the adoption fee may be higher if the animal has been spayed / neutered, or
has received its vaccinations through the S.P.C.A., or shipping fees are
applicable
* All cats and kittens must be examined within two weeks of being adopted
by a vet of your choice;
*All cats and kittens must be spayed and neutered within a
reasonable timeframe. Kittens by six months of age, adult cats within two months.
* You will receive a 20% discount in the Goose Bay area off the first needle and spaying/neutering of your
new family member.
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No animals will be adopted as gifts for other people. Permission from your landlord must be obtained prior to
the adoption of an animal. All adults residing in a household must agree to the adoption of an animal. You
must be 18 years of age to adopt.
THE HAPPY VALLEY-GOOSE BAY S.P.C.A. RESERVES THE RIGHT TO DENY, OR REJECT,
ANY ADOPTION APPLICATION OF ANY PERSON(S) WHO DOES NOT MEET THE S.P.C.A.'S
SPECIFIED ADOPTION CRITERIA.
S.P.C.A. Happy Valley-Goose Bay
P. O. Box 2320 Stn. B
Happy Valley-Goose Bay, NL A0P 1E0
Phone: 896 - 7387 (PETS)
Shelter and Adoption Viewing Hours
Monday to Friday from noon to 4:00 p.m., Tuesday from 5:30 p.m. to 7:00 p.m.,
Saturday from 11:00 a.m. to 4:30 p.m.
There is a veterinarian service available in town that deals mainly with small animals such as dogs and cats. It
is located at 394 Hamilton River Road. All dog bites, where the skin is broken, should be reported to the
veterinarian so that the animal can be quarantined for possible rabies infection.
Valley Veterinary Clinic
Tel: 896-2627
The Town of Happy Valley-Goose Bay has regulations for domestic animals. All dogs and cats must be
registered with the town. There is a $10 fee associated with this. A numbered tag is given for the animal to
wear. The owner’s information is kept on file.
If you find an animal you think is lost, please contact the Town Hall at 896-3321. If there is a tag then the
Town staff will contact the owner. If there is no tag, you can still contact the Town Hall and the Animal
Control Department will pick up the animal. The SPCA can also be contacted to inform them that you have
found an animal.
If you have lost an animal, please contact the Town Hall at 896-3321. They will be able to tell you if an
animal meeting the description of your lost animal has been picked up. You can also contact the SPCA.
Sometimes they are dropped off there. If the Town has your animal, there is a fee to have it returned to you,
as follows:
A. Seizing and impounding, licensed, 1st instance, $30;
B. Seizing and impounding, unlicenced, 1st instance, $50;
C. Seizing and impounding, 2nd instance within a 12 month period, $100;
D. If a dog/cat is seized and impounded three times within a 12 month period, the dog/cat shall be destroyed
immediately.
E. For dogs/cats impounded and quarantined for ten days the costs involved are to be recovered from the
owner.
F. For call-outs to deal with dog/cat problems after regular working hours, the costs involved are to be
recovered from the owner.
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G. The Town may charge the owner additional fees where special circumstances warrant it.
For more information about the Town’s regulations for dogs and cats please go to:
http://happyvalley-goosebay.com/home/files/regulations/dog_and_cat_regulations.doc or call the town hall at
896-3321.
Happy Valley-Goose Bay, North West River and Sheshatshui at times
encounter wild animals within town boundaries. These can range from
porcupines to foxes and wolves to moose and bears. It is important to be
vigilant especially during the spring and fall. Pets can be vulnerable if left
unattended. If you see a wild animal around residences in town, please
contact the Department of Wildlife at 497-8484 or 497-8481 or the RCMP
at 896-3383.
There are national laws as to what kinds of animals are allowed as pets in this country. Please visit this link
for more information http://www.inspection.gc.ca/english/anima/imp/petani/petanie.shtml. You can also visit
the Pet Industry Joint Advisory Council of Canada at http://www.pijaccanada.com/en/policiespositions/
policiespositions/ or call them toll free at 1-800-667-7452.
The extreme cold temperatures and deep snow can be hard on your pets too. Snow may accumulate in their
fur and on their paws. Sharp ice may cut their paws. Don’t leave pets outdoors for long periods of time and
make sure there is a shelter for them outside. Dog houses should be insulated with Styrofoam on the ground
and in the walls and roof, and a blanket in the doorway will help keep out the snow and cold. Most dogs enjoy
the snow and will play in it happily. Cats ears, tails and paws are easily frost bitten so it is best to keep them
inside during the winter months.
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There is always something to keep you busy in central Labrador in either sports or the arts. The Town of
Happy Valley - Goose Bay hosts a Calendar of Events on their website: http://www.happyvalleygoosebay.com/home/event_calendar.htm. There are safe walking/bike trails woven through town for you to
enjoy at your own pace. There are also a number of facilities available in Happy Valley - Goose Bay, offering
recreational activities for the entire family. These include:
Labrador Provincial Training Centre has a swimming pool offering swimming
lessons and casual swimming and bookings can be made for larger or smaller
groups and for events such as birthday parties. Rates for rental vary with group size
and age. They also offer judo, gym rental for basket ball, volley ball, badminton; a
judo room; an equipment gym. Located at Bldg 84 on the North Side of town.
Phone: 896-8480
E. J. Broomfield Memorial Arena – operated by the town of Happy ValleyGoose Bay - full sized hockey surface also used for ice skating, hockey, soccer, floor hockey, broomball, and
other sporting and community events. Located at 3 Broomfield Street.
Phone: 896-2269/2871
Softball Fields – maintained by the town of Happy Valley-Goose Bay and located at Husky Park and Ikey
Street RecPlex
Phone: 896-2269/2871
Soccer Field - maintained by the town of Happy Valley-Goose Bay and in the Ikey Street RecPlex
Phone: 896-2269/2871
Kinsmen Park, Steve’s Playground and other local playgrounds are maintained by the town of
Phone: 896-2269/2871
Skateboard and BMX Bike Park maintained by the town of Happy Valley-Goose Bay and in the Ikey Street
RecPlex
Phone: 896-2269/2871
Amaruk Golf Club - An enchanting wilderness escape welcomes golfers who play a round at Amaruk Golf
and Sports Club in Labrador. Located at 327 Hamilton River Road, Happy Valley - Goose Bay, Amaruk has
quickly gained a reputation for having some of the best greens in the province. This nine hole course, which is
laid out through rugged terrain, provides an excellent challenge for golfers of all ages and experience. Visit
http://www.theamarukgolfclub.ca for more information or contact: [email protected] or 896-2112.
Goose Bay Curling Club - Located at 126 Edmonton Street, Happy Valley - Goose Bay. There are men’s,
women’s and mixed league curling teams and regular bonspiel and funspiel events organized. Ice rentals are
also available. For more information please contact 896-4062. Facebook: Goose Bay Curling Club
Birch Brook Nordic Ski Club and Hiking Trails - The Birch Brook Nordic Ski Club is a nonprofit
recreational and environmental education facility located near Happy Valley-Goose Bay on highway 520.
During the ski season, usually from December to April, 30 kilometers of challenging ski trails are groomed for
skaters and classical skiers. A cozy chalet and sauna near the Rabbit Run and a warm up cabin at McLean
Lake are also available to skiers. Yearly memberships or day passes may be purchased. The club is affiliated
with provincial and national cross country ski associations. In the months outside of the skiing season there a
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number of hiking trails for the beginner to the seasoned hiker with a number of different trail options.
Beautiful scenery awaits you in these groomed hiking trails. If you have questions, suggestions or require
more information, please contact the following:
President: Graham Moorhouse [email protected]
Chalet bookings: Betty Anne Fequet [email protected]
Phone: 896-8560/5573
www.birchbrook.com
Labrador Christian Youth Camp partners with churches and communities to provide a natural setting for
spiritual, emotional and physical growth through camping activities based on Christian values. It is located on
the shore of Gosling Lake, 15km north-east of Happy Valley - Goose Bay. The facility can be rented out to
groups or individuals.
Phone: 896-3298
http://www.labradorcamp.com
Camp Alexander, located just below Dome Mountain, is within a 10-minute drive from
5 Wing Goose Bay by a easily drivable dirt road in summer that will take you as far as the
walk way. In winter the camp is accessible by snowmobile which will allow you to drive
right up to the cabin. The camp has a beautiful cabin with a screened in patio and BBQ.
The camp can be reserved and used by any Department of National Defense (DND)
military personnel/Allies, PSP/NPF, DND civilians, CFHA and MFRC and their families.
To book the camp contact:
Jean Noseworthy
Phone: 896-6900 ext 7744
5 Wing Bowling Alley is located at Building 365, in the Community Centre on Banshee Boulevard at 5 Wing
Goose Bay. The bowling lanes are located in the 5 Wing Community Centre next to the Arcturus Theatre. It
features six lanes, shoe rental, white light or glow bowling. The lanes are operated by bookings only. Two
hour rental includes use of bowling lanes and the multi- purpose room. Glow Bowling is available upon
request. For price information and booking please contact:
Jean Noseworthy
Phone: 896-6900 Ext. 7744
5 Wing Fitness Sports and Recreation Centre consists of a
gymnasium, cardio room, weight room, squash courts, and stores
department. The cardio room contains several treadmills, bicycles,
spinners, rowers, elliptical and Stairmaster machines. Volleyball,
badminton, basketball, soccer and more can be played on the gymnasium
floor. There are two squash courts available for booking. The spacious
weight room offers a variety of free and machine driven weights. For
more information contact:
Phone: 896-6900 Ext. 7708
Building 399, Centralia Road, 5 Wing Goose Bay.
5 Wing Soccer Pitch and Softball Diamond - the soccer pitch is located on Loring Drive, and the ball field is
located behind the Fitness Centre.
Phone: 896-6900 Ext. 6222/7707
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5 Wing Tennis Courts – the facility has four tennis courts available for use by military and defense team
members. The courts are located on Kittyhawk Road behind the Fitness Centre.
Phone: 896-6900 Ext. 6222/7707
5 Wing Outdoor Ice Rink - the 5 Wing Community Council is responsible for the management and
operations of the rink. It is located in Veterans Park on Lahr Blvd., 5 Wing Goose Bay. The Community Rink
is a privilege provided by 5 Wing Goose Bay for community enrichment and enjoyment primarily by military
and defense team members. For more information contact Gerard Belanger at (709) 896-6900 Ext. 7397.
Some sports groups utilize those facilities listed above to provide sport programs in our region. Some sports
programs also take place in school gymnasiums.
Lake Melville Minor Extreme Hockey Phone: 896-4090
Minor Soccer – providing soccer training to over 500 children in the spring, and supporting youth teams of
various ages
Broomball Association – men’s and women’s teams
Floor Hockey Association - men’s and women’s teams
Badminton Club - operating from the Labrador Training Centre - Phone: 896-8480
Judo Club – operating from the Labrador Training Centre. Contact Terry Whey at 896-5000
Trapper’s Running Club - The Trappers' Running Club was registered in the summer of 2008 with the
Newfoundland and Labrador Athletics Association (NLAA). The club's marquee event is the Destination
Labrador Trapline Marathon. In December 2008, the Trapline Marathon became a sanctioned NLAA event
and in 2010 was added to the NLAA Championship Series. For more information visit
www.traplinemarathon.ca or to make contact with the organizers of the Trapline Marathon please email
[email protected].
Yoga - Contact Sarah Hamel at 896-8950
Dance - Contact Kathleen Hicks at 896-4027
Zumba - Contact Lisa Dennis at [email protected] and visit http://www.newfoundlife.net/zumbagirl
for more information
Darts - Contact the Royal Canadian Legion at 896-3447
Snowflake Skating Club - Please visit http://www.snowflakeskate.ca/home/home.htm for more information
Grand River Snowmobile Club - Email [email protected] http://www.grandriversnowclub.ca/
Summer Recreation program for youth and children is operated by the Recreation Department of the Town
of Happy Valley-Goose Bay. Tel: 896-2269/2871
Aboriginal Sport & Recreation Circle of Newfoundland and Labrador (ASRCNL) is a non-profit
organization funded through a bilateral agreement between the federal and provincial governments aimed at
85
increasing the capacity of aboriginal athletes, coaches and officials. They hope to achieve this by conducting
athlete development camps and also holding coaching and officials' clinics in the various aboriginal regions of
Newfoundland Labrador. The Board of Directors is made up of two members of each of the aboriginal groups
of the province, the Inuit, Innu, Mi'kmaq and Métis. Along with the Executive Director Position located in
Happy Valley- Goose Bay there is a Regional Program Coordinator in Stephenville, Newfoundland to
coordinate the activities and programs for the island portion of the province.
Phone: 896-9218 Fax: 896-9211 e-mail [email protected]
We are also a vibrant performing arts community. Performances are mainly held at the new Lawrence
O’Brien Arts Centre.
Lawrence O’Brien Arts Centre – a modern performance
theatre located at Mealy Mountain Collegiate on
15-21 Voisey Drive Phone: 896-4027 Fax: 896-4028
www.obrienartscentre.ca
Email: [email protected] Contact Person:
Kathleen Hicks, Manager
Mokami Players – community theatre group
Eastern Labrador Arts Alliance – operates the Lawrence
O’Brien Centre
Arcturus Theatre is a local movie theatre located at building
380 on the 5 Wing Goose Bay Air Base. For more information please contact: 896-6900 ext 7766. They also
have a group on Facebook https://www.facebook.com/#!/groups/84562613665/
Dance - Contact Kathleen Hicks at 896-4027
The Music Shop – selling musical instruments and providing music lessons. Phone: 896-8593
Arpeggio’s Strings & Things – selling musical instruments. Phone: 896-9296 Contact Person: Paul Walsh
Mukluk Studio - Providing sound recording services and CD production
Music for Young Children
There are other people in town who provide private music lessons. The College also offers music and art
classes when there is sufficient demand. The Music Shop offers lessons for young children, as well as, adults.
Summer Recreation Arts Camp program for youth and children is operated by the Recreation Department of
the Town of Happy Valley-Goose Bay. Tel: 896-2269/2871
For those of you interested in creating crafts and artwork, there are several shops that provide crafts supplies,
yarn and fabric
Drumdancer Art & Craft Centre - hide, fur, beads
49 Grenfell Street
Phone: 896-8360
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Slippers N’ Things – hide, fur
55 Grenfell Street
Phone: 896-5660
Terry’s Tents &Shoe Repair – fabric, various craft supplies, yarn, picture framing, sewing service
326 Hamilton River Road Phone: 896-5000
Greenleaf - fabric, various craft supplies, yarn, gardening, cake decorating
Phone: 896-3478
Distinctive Knitting - yarn, needlework supplies, various craft supplies, knitting service
13B Kessessaskiou Street
Phone: 896-0908
Perhaps you are interested in volunteering. Here is a list of local community groups who would welcome your
help.
SPCA - caring for unwanted animals and coordinating pet adoptions Phone: 896:7387
Canadian Cancer Society Phone: 896-4500
Canadian Paraplegic Association
Phone: 896-3010
Special Olympics - providing socialization and sports for people with cognitive disabilities
Canadian Hard of Hearing Association
Phone: 896-5434
Mokami Status of Women Council/Thrifty Fashions
19 Green Street Phone: 896-3484
Labrador Friendship Centre offers a number of programs and services including the food bank and seniors
and youth social programs.
49 Grenfell Street
Phone: 896-8302
www.lfchvgb.ca
Boy Scouts Contact Person: Mike Mealy
Phone: 896-0365
[email protected]
Girl Guides
Phone: (709) 726-1116
Toll Free: 1-800-565-8111
Fax: (709) 726-4045 [email protected]
www.ggcnf.org
Beta Sigma Phi
Kay Woodward Phone: 896-2796 or Bride Saunders Phone: 896-6060 (w) or 896-8257 (h)
Kinsmen Kinettes Community Centre
41 Grenfell Street
Phone: 896-5553
Knights of Columbus
Masonic Lodge #17
Phone: 896-3616
Tel: 896-0832
Royal Canadian Legion
Phone: 896-3447
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Lake Melville Shriners Club
5 Hillcrest Road
Phone: 896-8144
Military Museum, 5 Wing Goose Bay
Located at 5 Wing Goose Bay C Street, Building 272
Phone: 896-6900
Rotary Club Contact Person: Gerald Healey Phone: 896-4006
Most churches have social groups and would welcome your help.
There is a variety of faith groups and churches in the region.
The Salvation Army
39 Churchill
Phone: 896-2756
Our Lady Queen of Peace Roman Catholic Parish
150 Hamilton River Road Phone: 896-3485
Emergency Phone: 896-2629
Pentecostal Tabernacle
Phone: 896-2156/3979
St. Andrew’s Anglican Church
12 Strathcona Road
Phone: 896-3350
Northern Cross Community Church (Baptist)
400 Kelland Drive
Phone: 896-5968
Jehovah’s Witness Kingdom Hall
47 Cartwright Road Phone: 896-0142
Moravian Church
1 Haven Road Phone: 896-3119
United Church
Baha'i Faith
48B Hamilton River Road
www.bci.org/goosebay
Phone: 896-5991
Phone: 896-4859
North West River and Sheshatshiu Churches
North West River has two churches hosting three different faiths; United, Anglican and Pentecost.
Sheshatshiu houses a Catholic church.
Pentecostal Parsonage
Phone: 497-8518
Mud Lake United Church Contact Person: Vyann Kerby
Phone: 896-3147
88
There are six statutory holidays. The Shop Closing Act applies on these days. That means that most stores
have to be closed. The exceptions to the law are some pharmacies (drugstores), convenience stores, gas
stations, and restaurants.
New Year’s Day
January 1st is a day when all government offices and businesses are closed.
Good Friday
This is a religious holiday observed primarily by Christians commemorating the crucifixion of Jesus
Christ and his death at Calvary. It is observed in either March or April. Government offices and all
businesses are closed.
Memorial Day/Canada Day
July 1st is Canada Day. It is a time of celebrating all that is positive about this country.
Government offices and all businesses are closed.
Civic Holiday
This holiday is celebrated on the first Monday in August. Historically it is linked to the abolition of slavery in
the British Empire in 1834. It is also known as “Regatta Day” in central Labrador. Government offices and
all businesses are closed.
Labour Day
This holiday, the first Monday in September, celebrates the contribution of workers to the development of this
country and its economy. Government offices and all businesses are closed.
Armistice or Remembrance Day
The First World War ended on the 11th hour, on the 11th day of the 11th month. On November 11th
all government offices and businesses are closed. Leading up to this day, people wear red
poppies on their coats. Veterans all over the province sell these poppies. It is also a day of
ceremonies at the War Memorials throughout the province.
Christmas
This holiday, like Good Friday, is a Christian celebration. It is to celebrate the birth of Christ.
Government and all businesses are closed.
There are four other non-statutory holidays that make up part of the cultural identity of the province. They are
widely observed because the Shop Closing Act applies on these days. That means that most stores have to be
closed. The exceptions to the law are some pharmacies (drugstores), convenience stores, gas stations and
restaurants.
Easter Sunday
Although this is a Christian celebration, it is also a non-statutory holiday in this province.
Since it falls on a Sunday, most people have it or the following Monday off.
Victoria Day
Officially, this is the day to celebrate our respect for the monarchy and the Queen’s birthday. Most people
89
refer to this day as the “May 24 weekend”.
th
Thanksgiving Day
This day is celebrated on the second Monday in October. It celebrates the harvests that
have been gathered from the fields, forests and seas.
Boxing Day
Boxing Day is the day after Christmas. In other parts of the country stores are open but in central Labrador
most stores remain closed until December 27th.
There are three holidays in this province that have their roots in the Irish and English origin of the original
European settlers. Generally, these holidays are no longer observed widely in the province although provincial
government offices are closed on these days.
St. Patrick’s Day
This provincial holiday celebrates St. Patrick, the Patron Saint of Ireland. Many of the original
immigrants to Newfoundland and Labrador came from Ireland. It is celebrated on March 17th
and most people wear green on this holiday.
St. George’s Day
April 23rd is celebrated as St. George’s Day. He is the Patron Saint of England and is usually shown as slaying
a dragon.
Orangeman’s Day
Orangeman’s Day is celebrated on July 12th. The day commemorates a battle in 1690 when Protestant forces
under the command of the King William of Orange defeated the Catholic forces on the banks of River Boyne
in Ireland.
Pancake Tuesday: Pancake Tuesday, or Shrove Tuesday, is a Newfoundland & Labrador custom celebrated
in February or March. It is the start of Lent. Lent is the forty-day period leading up to Easter Sunday. Shrove
Tuesday (named for the religious practice of confessing one’s sins and being forgiven or “shriven” or “shrove”
by the priest immediately before Lent) was a time to use up as many possible of the foods banned during Lent.
This included meat products and butter and eggs. Pancakes were a simple way to use these foods and
entertain the family.
Guy Fawkes Day: One unique event commemorated on November 5th is Guy Fawkes, or Bonfire, Day. Guy
Fawkes was a Catholic revolutionary who was convicted and executed in 1605 for being a part of a plot to
blow up the British Parliament Building. In commemoration, bonfires are lit to burn his effigy.
Christmas Season: The modern celebration of Christmas starts fairly early in December. Many businesses
and employers organize Christmas parties for their workers. Clubs and organizations do the same thing for
their members. Also, people start to decorate their houses with many different coloured lights. As it gets
closer to December 25th, people set up Christmas Trees in their homes.
Old Christmas: The season of Christmas is traditionally considered to last twelve days. It ends on “Old
Christmas Day”, January 6th, the Feast of Epiphany. For many people in this province Christmas celebrations
go on for twelve days. However, this is changing. Nevertheless, there are still customs based on the idea of
90
Old Christmas. For example, many people will not get rid of their Christmas tree until January 7 .
th
There are festivals/events throughout central Labrador. They are a good opportunity to meet new people and
to learn more about this region. The following are some of those festivals/events:
Labrador Winter Games (Every 3 years)
www.labradorwintergames.ca
Cain’s Quest Snowmobile
Endurance Race
www.cainsquest.com
SnoBreak
www.snobreak.ca
Mud Lake Spring Fair
Call Vyann or Reg Kerby at 897-3147 for more information
Canada Day Celebration
Contact Town Hall at 896-3321 for more Information
Goose Bay Live
Contact 896-7100 for more information
Labrador Canoe Regatta
www.canoelabrador.ca
Great Labrador Canoe Race
www.labradorcanoerace.com
Lake Melville Geocache Event
www.geocaching.com
Labrador Traditions Christmas Craft Fair
Call 896-2121 for more info
Trapline Marathon
Contact Jamie Snook [email protected]
Labrador Creative Arts Festival
www.labradorcreativeartsfestival.com
Call 896-6213 for more information
Goose Jam Skateboard Competition
Contact 896-7100 for more information
North West River Beach Festival
www.nwrbeachfestival.com
Annual Multicultural Youth Gathering
www.lfchvgb.ca
92
It is important to dress appropriately and stay warm and dry outdoors in the
Labrador winter. You will need boots, a scarf, a hat, mittens/gloves, a
warm coat and snow pants. Children, who play outdoors, may need several
pairs of mittens. These items can be purchased at several stores in town,
including the thrift shops. Be sure to dry your winter clothes and boots after
every time you wear them.
Although the temperature may not seem to be too cold, the wind will make
the temperature significantly lower. This is called Wind Chill, and some
refer to it as “feels like”. Always wear a fitted hat (also called a toque),
mittens, scarf and warm coat when walking. DO NOT WALK in
temperatures below minus 20 because you can experience frost bite. This
means that your exposed skin will quickly burn, may become discolored
permanently, and loose nerve sensitivity. Frostbite is a very dangerous
injury and should be avoided by dressing properly and limiting exposure in
extreme temperatures.
Health Help Line If you need advice on treating frostbite, call the Newfoundland and Labrador Health Line:
1-888-709-2929. A Registered Nurse will help assess the situation and help decide what you should do next.
Most modern homes require very little winter maintenance. You may need to cover wall mounted air
conditioners or remove them if they are installed in windows. You should drain outdoor garden hoses or other
containers (pools, fountains) to avoid damage from freezing. Patio furniture should be stored in a garage or
shed, or covered with tarps to protect it. You can prepare your yard by raking fallen leaves to use for
composting, cover your garden with them, or bag them for garbage pick-up. Remove and store garden pots,
toys or outdoor decorations, because they may freeze to the ground and become a hazard for walking or snow
clearing.
In extreme cold temperatures, you may have to gently run the water in one or more taps to avoid freezing
pipes. If your water freezes, call the town office at 896-3321 in Happy Valley – Goose Bay, and 497-8533 in
North West River.
You should purchase a snow shovel and place it near your
doorway so you can more easily clear the entrance and
walkway from your house. There are different types of snow
shovels, so pick one that you feel comfortable using. It is
important to shovel as soon as the snow stops falling, and to
keep your walkway and drive way clear. You can also
purchase a small snow shovel to keep in your car, in case of
emergency situations. You can purchase salt, sand or other
chemicals to use on your walk way to help melt any ice
build-up. You can also purchase a gasoline powered
snowblower that is much easier than shoveling! Follow
safety guidelines when using a motorized snowblower.
There are several businesses that offer snow clearing services for your driveway. The town and province are
responsible for clearing the roads of snow, but their equipment may leave a row of snow at the end of your
93
driveway that you will have to clear. The town spreads sand on the icy roads, especially at intersections, to
reduce the chance of accidents.
JJ’s Trucking
Hickey Construction
Angiers
Woodward’s
Phone: 896-5552
Phone: 896-3250
Phone: 896-8136
Phone: 896-2421
The extreme cold temperatures and deep snow can be hard on your pets too. Snow may accumulate in their
fur and on their paws. Sharp ice may cut their paws. Don’t leave pets outdoors for long periods of time and
make sure there is a shelter for them outside. Dog houses should be insulated with Styrofoam on the ground
and in the walls and roof, and a blanket in the doorway will help keep out the snow and cold. Most dogs enjoy
the snow and will play in it happily. Cats ears, tails and paws are easily frost bitten so it is best to keep them
inside during the winter months.
Valley Veterinary Clinic
896-2627
Paws Pet Boutique
896-5590
Snowmobiles
Many people use snowmobiles for transportation and recreation and you might be
surprised to see snowmobiles at the local coffee shop, or even parked at the schools.
There is a network of snowmobile trails around town that are groomed in the winter
and you must purchase a trail pass each year (approx $100) from the Grand River
Snowmobile Club to use these trails.
You can purchase and rent snowmobiles in Happy Valley Goose Bay. We
recommend that you wear a helmet for safety. You must be 16 years of age to drive a
snowmobile. It is against the law to drive your snowmobile on local road, but if you
have to cross a street to get to a trail, you must have a valid driver’s license. Your
machine must be registered with the provincial government and you must also
purchase insurance coverage for the snowmobile.
Ice safety is very important. Follow a knowledgeable guide and stay on marked trails when you have to travel
on the frozen river, ponds or lakes.
Winter Driving and Vehicle Maintenance
Your vehicle should be serviced in November at a local garage in preparation for the winter weather. The
mechanics will ensure your wiper blades are in good condition, that you have window washer fluid, and will
change the oil in your car to one that works better in cold weather. We recommend that you purchase snow
tires and have them installed on your vehicle for the winter months. Snow tires have metal studs that help your
vehicle grip the road and avoid slipping and sliding. All weather tires do not have the same safety rating as
snow tires. Driving slower in winter conditions will help you to avoid accidents.
Your vehicle should have a ‘block heater’ in the engine that will help prevent the battery from draining and the
engine fluids from freezing. A small electrical plug will be visible in the front grill. Using an extension cord,
‘plug in’ your block heater when your car is parked for long periods (over night, at work). Don’t forget to
94
unplug before you turn on the engine and drive away! When it is extremely
cold, it is a good habit to let the car engine warm up for 3-5 minutes, letting it
idle before driving. Block heaters can be purchased and installed in town, if you
vehicle doesn’t have one already.
Be careful where you park your vehicle. Many buildings have slanted roofs, and
snow or ice can build up and then fall on vehicles parked below. No parking on
the street is permitted in the winter because the cars get in the way of
snowclearing equipment.
If you are planning to drive for a long distance in the winter, you should keep
safety equipment in your vehicle including a small shovel, a blanket, some
candles and matches, and dry snacks. If you are travelling on the highway
(Route 500 or 510), check the road conditions and weather forecast before you
leave. You can borrow a satellite phone to take as far as Labrador City in the west, or L’Anse au Clair in the
south. Check out www.tourismlabrador.com to find out more information about the satellite phone program.
Winter Walking
Many people like to walk in the winter. Be sure to wear boots with rubber bottoms so that you don’t slip on
ice. If you have to walk through deep snow, be very careful and take your time. The sidewalks are rarely
clear of snow, so you may have to walk along the road. Be sure to walk facing the oncoming traffic and wear
reflectors on your clothing so that you will be noticeable to drivers.
Although the temperature may not seem to be too cold, the wind will make the temperature significantly
lower. This is called Wind Chill, and some refer to it as “feels like”. Always wear a fitted hat (also called a
toque), mittens, scarf and warm coat when walking. DO NOT WALK in temperatures below minus 20
because you can experience frost bite. This means that your exposed skin will quickly burn and may become
discolored. Frostbite is a very dangerous injury.
Contact the Health Line if you believe you are suffering from frostbite and be advised on what to do.
Health Line
1-888-709-2929
Cross Country Skiing
Many people are active in cross country (Nordic) skiing. There are trails and open spaces around the towns
suitable for skiing, but the best place is at Birch Brook Nordic Ski Club on Route 520 about 20 Kilometers
outside of Happy Valley-Goose Bay. You can purchase skis in town or you can rent them at Birch Brook,
where classes for all ages are also offered. There are season memberships or daily trail passes available at the
ski club.
Ice Fishing
A popular pass time is ice fishing, but you need to have a knowledgeable local guide
take you to a safe place to ice fish. You can catch smelts, trout, and cod fish on a
simple hook and line at several locations near the communities. Be sure to take extra
mittens and some snacks to ensure that your ice fishing trip is more enjoyable. Take
your camera too!
95
Boil up
A boil up is our way of saying ‘camp fire’ and it is one of the best parts of winter in Labrador. Local people
will select a location, cut branches from fir trees to make a comfortable seating area and build a small fire
suitable for ‘boiling’ a pot of water for tea, roasting hot dogs and cooking other foods for a light meal.
Everything seems to taste better outdoors in the Labrador wilderness!
Tobogganing and Sliding
There are two toboggan hills in town where you can safely go sliding. One
hill is on Loring Drive at 5 Wing Goose Bay (called Toboggan Hill) and the
other is on Cabot Crescent (called Johnny Hill). You can purchase
toboggans, tubes and other sliding toys at local stores.
School Closures
All school children can ride a bus to school. There are some days in the winter when school might be
cancelled because visibility is poor, the road conditions are unsafe, or it is just too cold. Schools close for
Kindergarten to grade 3 when temperatures reach minus 40C, close for Grade 4-7 at minus 45 and for grade 812 at minus 50 C. The college of the North Atlantic may also cancel classes when the road conditions are
unsafe. Listen to CBC Labrador Morning radio show for updates on school cancellations each morning.
Other Closures and Cancellations
When conditions are unsafe because of heavy snow or wind, sometimes the military base and other businesses
will close and workers will be sent home. Evening events, sports, meetings, and other activities may also be
cancelled. Airline flights may be delayed or cancelled. The Trans Labrador Highway (Route 500/510) and
North West River road (Route 520) may be closed. CBC radio, Big Land FM, and websites associated with
your activity, are good sources of information concerning weather issues.

Settlement Guide - Happy Valley

Transcription

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