Mobility - Globalpress Connection Inc.

Mobility:
Taking Business to the
Next Level of Competitive
Advantage
Jay Burrell
Vice President
Business Development, Enterprise Solutions
Nokia
People in business
want to feel as
connected to
information as they
are to people - their
customers &
colleagues.
Company Confidential
Contents
Business Mobility Market Landscape & Trends
Considerations When Implementing a Mobility Strategy
Nokia’s Approach to Enterprise Mobility
Company Confidential
Business Mobility Leading Indicators
Smartphone Shipment Forecast Comparisons
350
Millions
300
250
Gartner October 2005
Yankee Enquiry Jan 2006
Strategy Analytics Enquiry 2006
WLAN-enabled handsets (Nokia)
Worldwide converged devices market
shares Q4/2005
200
150
8.1%
100
0.4%
4.5%
50
58.9%
4.2%
0
2004
2005
2006
2007
10% of mobile
phone mkt
2008
2009
2010
20-30% of mobile
phone mkt
9.3%
8.6%
1.4%
S60
S80/S90
Symbian UIQ
Symbian MOAP
MS
Palm
Linux
RIM
Others
4.6%
Source: Canalys, January 2006
S60=
Company Confidential
Enterprise Email WW Market Forecast
US: In 2006, revenue from enterprise e-mail and PIM* will be a $890M business at CAGR
of 6.1% …2005-2010
Europe: In 2006, revenue from enterprise e-mail and PIM* will be a $813M business at
CAGR of 7% …2005-2010
APAC: In 2006, revenue from enterprise e-mail and PIM* will be a $145M business at
Source:
Dataquest (March 2006)
CARG Gartner
of 11%...2005-2010
*The enterprise e-mail and calendaring software market includes workgroups and worldwide business-class platforms that
offer e-mail and calendaring. The market is increasingly becoming a component of a larger collaborative platform.
Company Confidential
Past, Present, and Future Outlook
Yesterday & Today
By 2008
350,000 laptop PCs, 35,000 PDAs and
80%
232,000
of smartphones
mobile
and enhanced phones will have the
phones were lost or stolen in the United
capability
Statestoinaccess
2001 wireless e-mail
*Source: Gartner
70% of organizations deploying wireless email will
In a 6 month period: 85,619 mobileemploy
phones,at21,460
least three different vendors to support a
PDAs/Pocket PCs, and 4,425 laptopswireless
left in Chicago
e-mail Taxicabs
solution
*Source: Pointsec Jan 2005
Yesterday & Today
* Source: Gartner Symposium ITxpo 2005
By 2007/08
By 2007/08
65% of enterprises will have wireless applications deployed
Device diversity and mobile management will be
key challenges, forcing almost continuous investment
and upgrading
*Source: Meta Trends, 2005/2006, Meta Group, copyright 2005
Company Confidential
Trends Driving Increased Investment in the
Mobile Enterprise
DIY IT in the Enterprise
Integrated software and services
Data/voice convergence
Fixed/mobile convergence
Mobilization of applications
IT responsible for telecom decisions
Company Confidential
Contents
Business Mobility Market Landscape & Trends
Considerations When Implementing a Mobility Strategy
Nokia’s Approach to Enterprise Mobility
Company Confidential
Potential Applications To Consider
Public Safety
Business
300+% - Impact
200%
100%
50%
40%
30%
20%
Warehouse
Annualized
- ROI
-
Healthcare
Caregiver
Parcel
Delivery
Mobile E-Mail
(PDA, Phone)
M2M: Fixed
Mobile E-Mail Operations
(Notebook)
-
Financial
Services
-
Mobile Instant
Messaging
Supply Chain
Delivery
B2B:
Field Service
SCM: RFID
Fleet Mgmt.
Manufacturing
B2C: Field
Service
B2C: Inspections
Construction
Healthcare Operations
Insurance
Hospitality
Sales
Force Automation
Commercial
WLAN
-
10%
-
0%
-
Campus
WLAN
B2B: MMS
Imaging
B2C:
Transactions
B2C:
Browsing
Low/Moderate
Company Confidential
B2C: MMS
Imaging
B2C:Mobile
Location
Services
Per User Customization Effort
and Support Costs
High
Components of a Business Mobility Solution
Considerations
Devices
Winnin
g
Strateg
y
Software / Middleware
IT Resources
Acquisition Models (SaS or license)
Network Services (data and voice)
Device Management
Company Confidential
Classic Device Management Pain Points
Security and Corporate Risk
Unknown number & broad
range of mobile devices
entering the enterprise
Mobile devices lost or stolen
with no remote lock/ wipe/
kill mechanism
Enforcement of mobile device
security/password policies
Mobile Device Admin Costs
Initial mobile device
provisioning
Diverse mobile device
configurations
Mobile OS, applications
management
Asset Management,
inventory, and reporting
Device Troubleshooting
and support
End User Satisfaction
Range of devices supporting
various user groups
Mobile device backup
Multiple mobile devices
used by a single user
“A mobility project without a clear device management strategy is a
Yankee Group, May 2005
shortsighted approach”
Company Confidential
Device Management – Proven ROI
20% of TCO = Capital Costs
Device, HW/SW, & Data Plan
16%
20%
Operations
80% of TCO = IT Support Costs
User Admin
Software Deployment
Application Management
Device Configuration
Central Security
Backup & Archiving
Technical Services
Asset Management
User Setup
Capital
End User IT Costs
28%
Administration
36%
Source: Gartner, April 2004
Total Cost of Ownership
For Business PDA’s = $2,000/year
Device Management can save
33% of the IT Support Costs (>$500/user/year)
Company Confidential
Contents
Business Mobility Market Landscape & Trends
Considerations When Implementing a Mobility Strategy
Nokia’s Approach to Enterprise Mobility
Company Confidential
Nokia Enterprise Solutions Strategy
Connecting people
on any device
Company Confidential
over any network
to anyone or any
corporate
application or data
source
The best portfolio of business devices with
the right solutions: Nokia Eseries
The most compelling new enterprise
devices in the industry
Upcoming products will focus on voice &
data categories
Attention to user needs and different price
points
Delivery on customer expectation of device
platform continuity
Company Confidential
Mobileware powers our strategy
Enable mobile access to all
critical corporate applications
Delivering our own world-class
mobile business software
Partnering with industry leaders
to maximize application
availability for Nokia devices
Nokia mobileware products
Email
Device management
Enterprise voice applications
Company Confidential
Intellisync Accelerates Our Strategy
Value
Intellisync
Mobile Suite
Solution Range
Desktop
Email &
PIM
Server-Based
Instant
Messaging
& Bots
Server-Based
Wireless
Email & PIM
Device &
Systems
Management
File &
Content
Distribution
Basic Mobile
Apps - Inventory,
Data Collection,
Forms, etc.
Degree of Functionality
Start anywhere on the curve…
Easily add functionality as the needs arise
Company Confidential
Advanced
Mobile Apps core Enterprise
Apps CRM, ERP,
SCM, SFA
Intellisync Wireless Email
Enterprise-grade, full-featured
Full “Push” of email and all PIM data
Microsoft Exchange, Lotus Notes, Novell
GroupWise, and POP
Supports all mobile devices—Handhelds
and PCs
Full Security—IT selectable from high to some
Wireless or wire-line
Cost effective for individuals and
workgroups
Simple to install and use
IT-friendly implementation and
administration
Company Confidential
Intellisync Device Management
Optimized for Mobile
Software Installations
Security Enforcement
Software Updates
Device Backup
Hardware Inventory
Software Inventory
Nokia device management
development is being integrated
with SYNC DM product line
Company Confidential
Intellisync File Sync
Mobilizing Enterprise Files
Company Brochures
Presentations
Pricing Updates
Marketing
Employee Handbook
Phone List
Intranet Site
Intellisync
File Sync
Human
Resources
Operating Reports
Executive Dashboard
Financial data
Accounting
Compliance Info
Contracts
Legal
Company Confidential
Files automatically
update on mobile
devices as they
change on the
corporate network
Intellisync Data Sync
Mobilizing Enterprise Applications
Enterprise
Applications & Data
Databases
Intellisync Mobile Suite
mobilizes critical enterprise
applications and data
Field Sales
CRM Apps
ERP Apps
Field Service
Intellisync
Data Sync
Custom Data
XML
Web Apps
Company Confidential
High-Value
Mobile Applications
Extending applications to
handhelds provides real
ROI, way beyond Email
Transportation
Pharma/
Healthcare
Financial
Services
Large Device Market Scope
Certified Handsets (35):
LG VX8000; VX8100; VX9800
Nokia 3230; 6620; 6680; 6681; 6682;
6630; 7610; 7610b; 9300; 9500
Vodafone 702NK
Sony Ericsson P900; P910i; P910a
Motorola A1000; M1000; MPx220
Samsung i600; i700; i730; i830
Palm Treo 600; 650; 700w
Audiovox SMT5600; XV6600; XV6700
Dell Axim X5
HP 6315; iPAQ h1940; iPAQ 2215; iPAQ
5500
Company Confidential
Supported Platforms:
Windows Mobile 2003; 2003SE; 5.0
Symbian 7.0; 8.0
BREW 2.1; 3.1
Palm OS 3.5 up to 5.4
On the Roadmap
Nokia E60, E61, E70, N70, OS 9
Sony Ericsson 990
Motorola vC3 (RAZR), E815, 325
Motorola Q
LG 7000
iMate Smartphone
The Importance of Voice
A converged fixed-mobile voice solution combines the strengths of…
Mobile Voice
Mobility and
ease of use
•
•
•
•
Enterprise
Telephony
Control and
functionality
One business number, one voice mail
PBX services on mobiles
Routing of mobile calls to enterprise IP network
Calling cost control and management
Cost savings
• Elimination of duplicate
devices
• Least-cost-routing
Company Confidential
PBX
Productivity
• Better use of mobile workforce
E.g. Trading, call centers,
customer service, virtual teams
• Core Enterprise Telephony
Enterprise Mobile Voice
One Number - Work as if in Office
Transparently move between work modes
Least-cost-routing for Enterprise
High degree of customization for enterprises
Group Mobility and collaboration
IP Communications without losing investment in legacy systems
Mission critical reliability and support with best in class Quality of
Service
Full PBX functionality (call forward, transfer, conf call etc.)
Access to corporate directory
True calling number display
Employees experience everything their desk phone can do, with
the whenever, wherever convenience of mobile connectivity
Company Confidential
Building an Open Eco-System
Fully support market leading enterprise
vendors
Leverage technologies, customer relationships
and go to market capabilities
Applications – IBM, Oracle, SAP, Fujitsu
Email – RIM, Good, Visto, Seven
PBX – Avaya, Cisco, Alcatel
Supported by an ecosystem of 3rd party
applications developers
EZone Developers Program
Company Confidential
Nokia For Business: Aligned for success
#1 Provider of Corporate Devices
#1 Provider of Mobile Software
Recognized Leader in wireless /
mobile security,
World-class Professional Services
and Support
Broad Ecosystem of Partners
The Trusted Expert and Leading Technology
Provider of Mobility for Enterprises
Company Confidential
The Nokia
for Business
Solutions
Portfolio