From the Desk Of... - Consolidated Contractors Company
Transcription
From the Desk Of... - Consolidated Contractors Company
Bulletin 1st Quarter 2008 Issue No. 86 All About People CONSOLIDATED CONTRACTORS COMPANY From the Desk Of... I am veryy happy that the th feature of this Bulletin is all about the people of CCC. They certainly deserve high recognition. And little known is the fact that one of the titles I hold is Head of Activities at CCC. Also, this title is probably one of a kind in any corporate ranking. So what’s it all about? It is another CCC first. It’s about revealing our human face. Engineering is a very technical field and many people sometimes forget to work and to have fun as well. Ask any of the founding owners or the CCC veterans and they will tell you that they built CCC with hard-work, integrity, and teamwork; a fabric woven with deep family values and strong social relations, all while having fun. So this is my mission. I wish to keep reminding you all of your humanity above all. So work hard, but stay healthy and have fun. It’s a “Win-Win” situation for all. Samir Sabbagh Head of CCC Activities Editor’s d o s VView ew The Faces Behind the Bulletin I hope you will enjoy this issue of the Bulletin, dedicated main nly to wh hat makes CCC great: its vast multi-national workforce. h IIt’s ‘all about people’, so I’m happy to introduce to you that small grroup of dedicated folk who work to bring you this publication, and to o thank them for their contribution to our ever-improving in-ho ouse magazine. m Meet the Bulletin staff below! M Samer Khoury, Executive Editor Samir Sabbagh, Public Relations Manager Zuhair Haddad, Managing Editor Nafez Husseini, Chief Editor Damon Morrison, Production Relations Manager Jeannette Arduino, Production Coordinator Nick Goulas, Graphic Design Manager Penny Xenakis, Social Activities Reporter Georgia Giannias, Distribution Manager Alex Khoury, Logistics Manager Nafez Hussseini Bulletin / 1st Quarter 2008 1 Recent Awards Common Cooling Wat a er Phase II Cat 2 Qatar total concrete quantity of 140,0000m3. The project is forr Qatar Petroleum and consists of The cl c ient is SNC Lavalin wh ho was retained as the the h supplly off cool oliing water to th hree users r , two off contra ractor to provid ide engineer i rin ing, procurement and d which are recircul ulation consumers GTL (33,000 M3/ constr truction services. Hr) and Barzan (4,000 M3/Hr) and the third con- The pr p oject was awarded d to th hee CCC/Teyseer Joint sumer is a once th through h consumer IIPP PP33 with h a ca- Ventur u e in O October b 200 007 an 007 and d the the co th construction i perii- pacity of 93,000 M3/Hr. od is 15 months. The scope of CC CC’s contract includes engineerAmbatovy vy Nickel Plantt - Slurry Pipeline ing, procurement nt and d constru t cti tion off 65k 65km above b Madagascar ground GRP pipel e ines with diameter rangi g ng from Ambaatovy is a laarge-tonnage ni n ckel project with an 300 mm to 3450 mm, 5.6km extension of th he sea waannual a dessign capacity of 60,000 0 tons of nickel, 5,600 ter fi fire water t netwo tw rkk tto th the tankk ffarm in G GRE RE piipes tons of coba balt and 190,000 ton ons of ammonium suland the installation on of 2.2 km of GRV pipess for chlophatee. The project will consist of an ore preparation rination injection as well as other civil work r s, strucplaant near the Moramanga min ne site, pump stations, turall steel t l for pi pip pe brid idges and d access platf tforms, a proc o ess and refinery plant near the port of Toaelectrical and insttrumentation works and tie-ins to masina n , and 220km of carbon n steel slurry pipeline the previous phasee and making allowances for tie-ins connec e ting both plants. with wi th o oth ther er fut utur uree ph phas ases es. SNC--LAVALIN has been awaarded the EPCM conThe award was ma madee in Jaanu n ary 2008 and the comtract and has split the project in into packages. pletion date is Ju une 2010. CCC’’s scope of work involves es construction of the QATALUM: Serrvice ce A Areas & Pot-L Linee Building n s 220km m slurry pipeline, 32km water pipeline, 30km Qatar tailin ngs pipeline, 1 block valve v station, 3 pressure The co conccrete worrks for two pot-line bu b illdin ngs that moniitoring stations, terminall facility, conduit and aree jo ar oin ined ed w wit ith h fi five ve int nter erco conn nnec ecti ting ng p pas assa sage gess, ccra rane ne fibre optic cable installation adjacent to the slurry workshop and ram wo mps. pipeliine. The project is sprread along a strip of 1.2km m and the 2 Bulletin / 1st Quarter 2008 Recent Awards The client is Amba b tovy Minerals S.A. - a consorti- tures,, asphalt milling and reinsstatement. um consisting of Sherritt (40%), Sumitomo o (27.5%), The cl c ient is Muscat Municipal ality and the consultant Kores (2 (277.5% 5%)) an nd SN SNC C-LA LAVA VALI LIN N (5 (5%) %). is the he Director off R Research h and d Tech hnical i l Studi dies off The award of the project was made in Janua u ry 2008 Musccat Municipality. and the completion o is planned for May 2009 09. The pr p oject was awarded d in nN Nov ovvember 2007 and the o constr truction i periiod d is 4255 day ays. ys. s. Repair To Sea Wall At Al-Bahri Road Oman The scope of worrks includes repairs to a 290m long Rehibilita tation Of Seeb Inttern nal Ro R ads Oman damaged d sea wall ll and d adj djacentt duall carriag ia eway as Consstr tructi tion off vario ous inttern rnall road ds iin Seeb b ini well as the construc u tion of a temporary two--way four- cludin ng drainagge and finishingg works. lane traffic diversiion, reinstatement of the wave wall, The cl c ient iss Mu uscat Municipal ality. consttructi tion off a re r taiiniing wall ll, slope l protec tecti tion and d The pr Th p oje ject was award ded d in N Nov o emb ber 20 2007 07 and d tth he stabilization and mi m scellaneous minor workks. constr tru uctiion period is 11 montths. The client is Musccat Municipality and the co consultant is W.S. S At Atki kins. The project was aw awarded in November 2007 07 and the construction perio od is 275 days. Remedial Works To Bridges Phase IV Oman The scope of worrks in ncludees reeme m dial works ks to thrree brid br idge gess na name mely ly Al Kh Khuw uwai airr fl flyo yover, r, Ham amri riya ya fly lyovver and Ruwii flyyover and in addition to reepa p irr worrks of Qurum m He Heights ro oad bridge. Works incclu l de d concrete repa re p irrs an and d re repl plac acem emen entt of bea eari ring ngss, eexp xpan ansi sion on joi oint ntss reeplacement, New w Jersey barrier replacem ment, reinstatement of soil pa p nels, protective coatingg to struc- Bulletin / 1st Quarter 2008 3 Qua y Management Quality a age e Design Review and Design Verification T Four Stages of Design The Review (QMP-MOA-036) R The four stages of design review are illustrated in Chart 03. Stage I Following the preparation of Project Summary Stage II At project initiation to approve overall strategy of design Stage III At agreed milestones or as required by the project summary Stage IV At completion of the design. IIn this hi article i l we will ill continue i to examine the requirements of the design and development processes, in relation to design review and design verification as required by the ISO9001: 2000 standard. Design and Development Review The ISO-9001:2000 standard requires design and development review to be carried out in order to: • Ensure the suitability of design for the intended purpose • Review the technical concept of the design • Ensure that statutory requirements are met • Confirm that there is adequate information to define the basis and method of design. • To T evaluate l t th the ability bilit off th the results of design and development to meet requirements • To identify any problems and propose necessary actions. Participants in such reviews shall include representatives of functions concerned with the design and development stages being reviewed. Records of the results of the reviews and any necessary actions shall be maintained. Examples of topics for design and development reviews include: • Adequacy of input to perform the design and development task • Progress of the planned design and development processes • Meeting verification and validation goals • Evaluation of potential hazards or fault modes in product use CCC design review is carried out in accordance with a documented procedure “QMP-MOA-036”. This procedure is illustrated in Chart (02): The ISO-9001 View At suitable stages, systematic reviews of design and development shall be performed in accordance with planned arrangements: 4 Bulletin / 1st Quarter 2008 Qua y Management Quality a age e ...Design Review and Design Verification • Life-cycle data on performance of the product • Control of changes and their effect during the design and development process • Opportunities for design and development process improvement • Potential impact of the product on the environment • Identification and correction of problems Design and Development Verification Introduction The ISO 9001:2000 standard requires design and development verification be performed in accordance with planned arrangements to ensure that design and development outputs have met the design and development input requirements. Records of the results of the verification and any necessary actions shall be maintained. ternative calculations calculations, similarity analysis or tests, and demonstrations on representative samples. This process is illustrated in Chart 04. Design Verification Design and development verification may take the form of document review, laboratory test, al- 1. The standard requires design verification measures to be recorded. It is recommended to develop a verification plan as Bulletin / 1st Quarter 2008 a record of the design verifica verification measures to be undertaken and then produce verification records as evidence that the design output met the design input at appropriate stages of the design. 2. Design calculations should be checked either by being 5 Qua y Management Quality a age e g Verification ...Design Review and Design repeated by someone else or by performing the calculations by an alteernative method. The marrgins of error permitted sho ould be specified in the verification plan. 3. Design verification can be carried out by co omparing the design with ha similar one that has beeen proven to meet the sam me requirements. 4. Undertaking tests an nd demonstration may takke the form of: • Development of models • Development of tests or • Demonstrations 5. As design documentts are often produced d at various stages theyy should be reviewed d against the input re-quirements to verifyy that no requirements have been overlooked and that al the requirements have been satisfied. Design Verification (QMP-MOA-037) CCC design verification is carried out in accordance with documented ed proce procedure “QMP-MOA-037”. Chart 05 represents a graphic presentation of design verification carried out by CCC. Mounir Soufyan References: ISO 9001:2000 ISO 9001 FOR ENGINEERS AND DESIGNERS - SCHOONMAKER 6 Bulletin / 1st Quarter 2008 A New ew Approach pp oac too Quality Qua y Nobody can ignore the remarkable success achieved by our company during the last few years or the expected success during the coming few years. In today’s competitive market, price, marketing skills and business relationships no longer guarantee success. Customers are insisting on advanced technology, a high level of performance and reliability of product and service at a lower cost. This makes achieving and sustaining success a huge effort, an open mind for change, and a high level of energy and competence. Standards acceptable a few years ago are no longer acceptable today. Rising customers’ demands and expectations are forcing companies to reevaluate their existing practices and try to improve them. This situation may raise a few questions of high importance: • How to define our systems and processes • Can we reduce the time cycle of processes? • How to create enabling structure to continually improve our processes • How to transfer knowledge in a manner friendly to the users • Can we increase productivity without drastically increasing manpower? • How to create a passion within our employees to lead the company to more success. The new view of quality management goes beyond a simple concern for quality product or service; instead it encourages continual improvement in all activities or processes of an organization. Building quality at all phases of a process eliminates waste in all forms leading to lower costs and increased productivity. This in turn results in a higher competitive position leading to customer commitment and increase in the company profitability. Bulletin / 1st Quarter 2008 The new approach to quality is total in its influence, involving all employees, at all levels of the organization. It is based on systems and processes that may influence a company-wide revolution in management, challenging the corporate culture of the past. Success in the new approach is dependent on The new approach is based on systems and processes that may influence a company-wide revolution in management, challenging the corporate culture of the past. the total commitment of top managementt and d th their i d determination t i ti to make the quality vision a reality. The system / process approach to management has two inter-related aspects: • Customer’s Needs and Expectations: The customer needs to have confidence in the company’s ability to deliver the desired product or service on time and within budget. • Company’s Needs and Interest: There is a business need to attain, maintain and improve the total performance in all its aspects for quality, time and cost. The fulfillment of these aspects is related to the planned and efficient utilization of technological, human and material resources available to the organization. What we need today is to create unity of purpose and passion within the employees to drive the organization to more success. What we are looking for is to create a structure that enables the company to deliver quality product on time and within budget. What are the key issues that we need to consider for this purpose? This may be summarized in the following: • System approach to management • Process approach • Total involvement and • Continual improvement. Identification of organizationa systems followed by identificaal ttion of processes is the main factor for further change that leads to improvement. Improvement can’t be achieved without full participation of all employees concerned with a specific process. The most important issue is continual improvement that leads to higher productivity and profitability. Apart from this, however, there are more benefits to be gained from this approach; benefits that are not tangible and are difficult to measure. However, their effect can be felt in the change in culture. The change in culture is a major gain for the organization; with this change every aspect of the operation can improve, not only at business level, but also at personal level. What we need today is to create unity of purpose and passion within the employees to drive the orgganization to more success. Mounir Soufyan Having this in mind, quality initiatives for many years have been driven by customers. However, unless the organization realizes the importance of the second aspect which is the business needs, quality initiative will never deliver and will never contribute to the success of the organization as it should be. 7 Feature ea u e A Fusion of Cultures We live today in a global market where any organization that wants to do business on an international level must develop the resources in its workforce in order to compete. “Corporate Ethnic Diversity Programmes” are increasingly becoming a prime subject in the corporate world, not only to tackle traditional discrimination issues, but to meet the requirements of globalization and open markets. azines and professional seminars and courses devoted to advocating diversity in the interest of productivity and market expansion for multinational organizations. At CCC, however, this “diversity strategy” was implemented from its inception given the humble approach of the owners and their propagation of their family values into the ranks. HR Department - MOA We can now find specialized websites, dedicated mag- Top 20 Nationalities (Monthly Staff) Rank Rank Nationality 1 Indian 11 Bangladeshi 2 Philippine 12 Syrian 3 Egyptian 13 British 4 Jordanian 14 Canadian 5 Lebanese 15 Indonesian 6 Palestinian 16 American 7 Pakistani 17 Omani 8 Saudi Arabian 18 Iraqi 9 Greek 19 Tunisian Nepalese 20 Chinese 10 8 Nationality Bulletin / 1st Quarter 2008 Feature ea u e Bulletin / 1st Quarter 2008 9 Feature ea u e Rally Paper: OMAN The Rally Paper event took place in Oman on February 8, 2008. It was an exciting and memorable experience. All the participating teams had a pleasant time and it was a good challenge, filled with mind-stimulating questions. All the teams set off at nine a.m., each using a computer or two, anxious to start ploughing their way through the questions and heading for their first stop. Sixteen teams took part in the event. The actual rally paper lasted until the afternoon and then we finally gathered at the Automatic Restaurant for lunch, waiting impatiently for the results to be announced. The winlook back on and laugh about. about We are all definitely looking forward to next year’s event and we hope to have more participants. We also would like to take this opportunity to extend a special word of thanks to Samir Sabbagh, Anna Hussein, Penny Xenakis and Alex Khoury for their efforts. Hanadi Abu Middian, ISD Mirna Alaaiddin, HR Oman Area Office ning team was composed of Jefferson Silvestre and Julius Ocampo. Coming in second place were Ghassan Abu Osba’ and Mohammad AbdulLatif and in third place were Alaa Abu Ghazaleh and Rene Adornado. Congratulations to them and to all the other teams. However, for those who were slightly disappointed and got confused over the answers to some of the questions, better luck next time; just consider it something to 10 Bulletin / 1st Quarter 2008 Feature ea u e Rally Paper: ABU DHABI The rally paper was a great opportunity to bring the CCC team together to work towards a day full of excitement. Not only was it a day full of challenges but also a chance to mingle and enjoy the fun in the sun. Much effort was put into organizing the rally paper which resulted in the success of the event. CCC Abu Dhabi extends its thanks to Anna Hussein, the Rally Paper Team, CCC Abu Dhabi Area staff involved, and the catering team for a job well done. Congratulations to all! We look forward to hosting many more team building activities in the near future. Walid Shuhaiber Area Admin and Services Abu Dhabi Walid Shuhaiber handing over 1st Prize to Elias Shehadah (MEB) and Samer Mubaid All participants in the Abu Dhabi Rally Paper 2008 Bulletin / 1st Quarter 2008 11 Feature ea u e CCC Qatar International Basketball Team On a yearly basis, there is a basketball league held in Doha (the Philippines Basketball League of Qatar) where a company can participate with its own team, provided that the nationality of the players be Philippino. supported by QGXII MGT and working on the idea took effect in May 2007 where we had a try-out selections week for around 300 people. In 2007, they decided to add a category in the league called the International Division where an international company could participate with its international team no matter what the players’ nationalities are. Based on the above, Alutech 87 - 70 90 - 88 we have chosen a team of 20 players of differLucky Seven 66 - 54 79 - 83 ent nationalities (Palestinian, Philippino on November 2, 2007. Four comand Lebanese) and panies in addition to CCC particdifferent projects (QGX XII, QCS, ipated in the International DiviCMU & GTL). The traaining prosion (Alutech (Alutech, CTJV, CTJV The Look & gramme commenced in our o r QGX Lucky Seven). Camp in early June 2007 to prepare for the league which commenced We completed the first round in Accordingly, we raised the idea of creating an international team in Qatar for CCC. Our idea was CCC opponents Round 1 Round 2 Look Company 89 - 56 82 - 77 CTJV 92 - 87 84 - 73 the league with four successive victories (see table). Moreover, we won the semi-final game against the CTJV (7663) and thus we reserved our seat for the championship game (best of three games) against the Look Company whom in their turn injected their team players from outside the company since it is allowed as per the league regulations. The CCC Qatar International Team We lost our first game in the finals (78-94) and now we are preparing for the second game which will be held early in April 2008, hoping that we will win and take the first place in this championship taking into consideration that our team at the moment has a high reputation throughout Doha City. Finally, I would like to take the opportunity to express our deep gratitude on behalf of all team members to Ramzi Dahdah, Issam Abdul Al, Shadi Abdul Baki and others for all their fruitful support which assisted us in achieving our victories and thus proved that our beloved CCC is also professional in fields other than construction and engineering. Rami Kaibni Team Leader 12 Bulletin / 1st Quarter 2008 Feature ea u e As you probably p know, know th the he most common sports s are fo football and basketballl.. However, r, this year volr, leyball lovveers at CC C C also formed a team to o comp pete in the European Corpo orrate Games which took place in Atheens on October 19-21, 2007. Althouggh h training started months before, w wee were informed two weeks prriior to the Corporate Games th haat the teams had to be mixed (th hrreee men and three women). With h veery little time to spare we found our o r girls and we managed to train a few f times. It was a wonde w de d rful experience to take part in i the Corporate Games with an un unconventiion o al sport, and to come in in at fourth pla l ce at such short nottiice, putting in n a great team effort. The teaam m members were Nabil Hage (Captain), Jennifer Harrison, Elie Sawwan, Zoe Koutsou, Nabil Najjar, Tu-Phuong Duong, Mohamad Shrouf, Penny Xenaki and Rene Adornado (Muscat). This year, we started our training earlier so that in the next Corporate Games we can add to CCC’s long list of medals one we can call our own. Nabil Najjar Budgets, Monitoring & Cost Control (MOA) Bulletin / 1st Quarter 2008 The Gulf Are reea offi fices fi ices ha have ave been invited d to atte tend the te he Duu-bai Corpor orate Ga or Games on Mar arch ar 28-29, 2008. CCC wi will bee reprresenteed in the followin ng sporrts: From Abu Dh Dhabi: • Foot otb ot ball 7s • Basket etb et ball • Ru unn n ingg • Sw wim mmingg From Oman an: an • Fo oot otball 7s • Basket etball et • Ru Runnin ng • Swim mmingg Anna Hussein CCC participants in the European Corporate Games 2007 European Corporate Games / Dubai Corporate Games Soccer S occ 5s - MOA Basketball 5s - OMAN Rash hid Ennimer Johnny Bandak Alaaa Ennimer Ala Abu Ghazaleh Ram mzi Khoury Julius Ocampo George Leou Enrique Dela Cruz Ala JJabr Anselmo Dabuet Abdelrahman Azmi Abdallah Ghazi Hamad John ny Abu Ata Samy Khalife Basketball - MOA Bask Sisam R Hijjawi Kostta Koumandarakis Jean Beck (Coach) Panaayotis Avgerinos Karting Khalled Arafeh Amjad Bosheh Maroun Issa Tamer Maher Alain Douris Nick Paraskevas G ne Hur Gen Wissam A Assaf John n Younnan Tari riiq Hi Hin ndash Carrlos l Hadd add ddad dd Yaza az n Haaam mdan n Volleyball V olleeyb yb ll - MOA yba OA Haitha Haitham ham Taha Ta T Nabiil Hagee Na Ahm hmad Zaaghal Nabiil Na Najja jjar Squash Jenn en enn nnife ifer Harrriso son Omar Afiffi Penn Pe ny Xe Xena nakis Brian Tho omas Moh oh haamed Shro hro hrouf hr rouf Tennis Table Ten nnis Elliee Saw Ell wan Robert Sro ouji Tuph phuo ph uong Duong Hassan Haamze Rene Ado Ren dornado do Himanshu u Thakker Zoi Koutsou so Tennis Bowling MOA Bow B ow wling - M OA Morrison Damon M Morriso Yann nis Yaanno oulis Firas Ali Tonii Hadd dad d Biking Mountain n Bikin Olgaa Bisb bikis Josh Fernaandezz Abed Yo Yousssef George Varthollomaios Yann niss & George Zogas Running Eva & Angeliki Maltezos Brian Kirm man Bowling Bow wling - AUH wl Andreas Georgiou Georg G Er esto Lazo Erne Khaled Neehme Bash har El-Zoughbi Ghassan H Hamdan Sunn ny Mathew Hanadi Ab bu Miiddian Suraaj Surenderen Asif Baig Bowling B ow wling - OMAN Mohamed d Huss Hussein Syed d Bashir Basketball Basketbal ll 5s - MOA Tonii Berida Victor Chiiha Rash hid Cheema Chadi Fadel Sajeeb Punathi Michael Beringuel Abbas Afini Ehsan Ammoura Edgaar Saulo Wally Bong Soccer S occ 5s - AUH Samer Maalouf Paull Khalife Alexis Eusebia Tareeq El-Hajjar Elie Nasr Haysssam Osman Abdelrahman Abdelghani Moh hamed Qareish Chad di Moustapha Muh hieddine Elajouz Khalled El-Hajj Wisssam Al-Khatib 13 Feature ea u e The Athens Marathon On November 4, 2007, Brian Kirman, Andreas Georgiou and the undersigned participated in the Athens Marathon (the 10km race). Usually there are three road races: the Athens Classic Marathon (42km), the 10km and the 5km. In order for someone to participate he/she should be at least 12 years old. (Children need parental authorization.) Our race started at 09.30: the first 5km was in the opposite direction to the Marathon and then we turned back and finished the other 5km at the Panathinaikon Stadium. It was the first time I participated and it was an unforgettable experience. I’m ready to do it again this year. Hopefully more people will join us from CCC. It was great fun! Khaled Arafeh MOA Cricket Tournament at Ruwais A super-friendly and excitin ng cricket tournament was arraanged at the Ruwais 3rd NGL Train Project Camp (Abu T Dhabi) where 32 teams (each D co onsisting of 13 players) got together from various parts of th he world. The tournament started on N November 25 and ended on December 14, 2007. The winD ning team was PAK*STARS n XI. X Mazen Stefanou Administrator RNGL 3 standing, from left to right: Mazen Stefanou, Hisham Khoury, Fadi Watfa, Shankar Puri, Asaad Hamzeh with the winning team 14 Bulletin / 1st Quarter 2008 Feature ea u e Bowling for CCC The Activities Department went a step further last year and hosted a unique CCC Bowling Champs Cup, where the best players from the Top 7 companies competed on 29 November 2007. The companies were: • Avis • Cosmote • Genesis Pharma • Hellenic Petroleum • Intracom • Intralot • CCC reation on the planet. And so is the game in our company. The traditional in-company bowling events are getting more and more popular between CCC employees and their families as well, competing in a friendly environment to win the title of the best team, or just to spend some quality time with friends and colleagues. Besides the fun part, CCC representative teams from MOA, Abu Dhabi and Oman were given the opportunity to compete on a higher level and have dominated the score sheets in the European Corporate Games for G th he last tw wo years, leeading all th he partiicipating companies in the n number of medals o won. w Thank you, CCC, fo or o givChamps Cup November 2007 ingg us the in ch hance to The best news is that although we play, play compete, compete and win in our fagave the other companies a second vourite game, bowling. chance, the Champs Cup was won by CCC again. Antoine N. Haddad Budgets, Monitoring & Vivi Linardoutsou Cost Control Business Development Bowling is believed to be one of the oldest sports in the history of the world. A similar game was found in the tomb of an ancient Egyptian youth who died approximately 5,200 BC. Ancient Polynesians rolled stones at objects from a distance of 60 feet (18.29 meters): the same distance as from foul line to headpin in our modern game. Over 100 million people in more than 90 countries practice the game, making it one of the most popular and universally loved forms of rec- Bulletin / 1st Quarter 2008 The three top teams were as follows: • Strangers (Bashir, Rashad, Moosa, Rene) 1541 • Lawin Team (Tony, Benny, Gary, Jan) 1504 • Zero Cool (Sajeeb, Cheriyan, Shakeel, Shaji) 1441 We’d like to thank the Activities Department for holding these wonderful events for us and look forward to many more. Syed Bashir ISD, Oman Area Office Bowling Tournament January 2008 At the MOA Bowling Tournament on January 24, 24 2008, 2008 the first place getters were Khader Abu Ghanam, Antoine N. Haddad, Majdi Treish and Sami Haj Hamed. Anna Hussein As part of the social activities that took place in February, the 4th CCC Oman Bowling Tournament was held on 5 February 2008 at the Al-Masa Bowling Centre in Muscat. 14 teams participated from Area Office and Projects where I was given another opportunity to hold my ‘top scorer’ position. CCC Oman Bowlers, February 2008 15 Feature ea u e ...Bowling for CCC that all such events be publicized to the extent that people out there would learn about our core values, how much this company cares for its employees which makes our organization a true “Employer of Choice”! Suraj Bhuvanendran Area Accounts - Abu Dhabi In my circle of friends, friends they alal ways envy me for one thing: the company that I work for! They have all seen the different activities this company frequently organizes for its employees, or to be more precise, its ‘family members’. Unlike some companies, which do organize events such as feasts, games and so on exclusively for the working staff and even dare to mention “no family allowed”, I am proud to say that my company organizes events for the entire family. Thanks to the truly admirable ini initiative and skills of our dear Anna, we were yet again drawn into a family get-together, truly expressing the spirit of oneness, no matter where you come from or what colour your skin bears. And when such a thing comes with a blend of excitement delivered by the game, all I can say is WAOWWW! I’d like to suggest At our recent bowling tournament at the Sheikh Zayed Bowling Centre in Abu Dhabi, sponsored by our Area office, 28 teams participated. The top teams were: • Heavy Lift Frame • Warriors • Lucky Strike The top scorers were: • Enrique Barrientos (EPSO) 192 • Suraj Bhuvanendran (Accounts) 188 • Wassim Boutros (MEB) 179 16 Bulletin / 1st Quarter 2008 Feature ea u e The Benefits of Social Activities Our President, Said Khoury, in one of his speeches to us once said: “You Are Our Greatest Assets”! CCC has always prided itself on the ‘CCC Family’ concept, getting everyone together and treating them equally. Thanks to Samir Sabbagh this idea is kept alive through Activities. Everyone is invited to attend our Activities, regardless of their culture, office hierarchy or nationality! Everyone gets the equal opportunity to meet their colleagues, join in the fun or engage in healthy competition. Our automated and E-communication systems have unfortunately de-personalized several aspects of our daily lives; here’s one way to change this somewhat. As you have seen in previous Bulletins, Activi- Bulletin / 1st Quarter 2008 ties is also popular in Abu Dhabi and Oman. Meeting your colleagues from other Areas as well widens your knowledge about what CCC does and how big our company really is. This makes for a healthier environment at work. Knowing what the person on the other end of the line looks like, certainly makes things a little more humane whilst opening the door for personalized communication. The shared experience taken back to the office the next morning, seeing everyone commenting on their previous day’s event, the positive spirit and energy created amongst everyone is good for motivation and morale. Team building is a very important aspect of the smooth running of any department. These activities can improve communications amongst all the different cultures our company is rich in - supporting and appreciating one another on the team is a positive way to break the ice. is one of them. “All About People” says it all; we are happy to hold these events for you and get the satisfaction of observing people shake hands and saying good morning to one another the next day makes it all worthwhile. Is there anything more satisfying than seeing colleagues on the same bowling team encouraging each other to throw that strike? Several international companies have made team activities a very important priority for their staff, and we’re proud to say that CCC To close, we welcome any comments or ideas you may have, send them to: [email protected] Anna Hussein 17 Feature Basketball Tournament in Athens Our basketball team was invited to participate in the American Community Schools Corporate Tournament which began in October 2007 and will finish in May 2008. We wish our team all the best for this tournament. Other companies participating are: • Proctor & Gamble • Intralot • Johnson & Johnson • Vodafone • Cosmote • Unisystems • ACS Anna Hussein From left to right: Standing: Stamatis Koutsouflakis, Gus Hourani, John Younan, Panagiotis Avgerinos, Maroun Issa, Mohammad Shrouf, Front: Carlos Haddad, Khaled Arafeh, Kostas Koumandarakis (Captain), Alan Douris. MOA Football News This year has been a good year for MOA football. In the European Corporate Games 2007 last October, the team finished third after losing in the semi-final in a disputed penalty shoot-out. In a local Athens League, CCC ranked third. This success can only be attributed to the continuous and unconditional support of the management in charge which is sponsoring the team and has never declined any of its requests. Many thanks go to the members of the team for their efforts, the Activities Coordinator for her dedication and our coach Maria Theofilou for her perseverance. is to participate in such activities and meet the other side of CCC employees and perhaps of oneself. One request from the CCC football team: for management to continue its generous and unconditional support for sports in CCC. Rashid Ennimer Internal Audit - MOA Although the team is suffering these days from injuries, relocation of staff and absences due mainly to business trips, we are hoping to keep up the good efforts of the last two years. Like in all athletic teams, we are trying to recruit ‘new blood’ who would like to become part of this ten year old team and be a member of yet another CCC family! What is most fascinating of all is that these after working hours company events such as football, basketball, volleyball, Latin and salsa classes, as well as the periodical activities allow company staff to get to know one another, to have a little social chat (which probably would have never taken place) and ‘break loose’ from any life or work related frustration and stress. My message to all, young or old, man orr woman, 18 From left to right: (top row) Rashid Ennimer (Captain), Vangelis Daskalakis, George Leou, Abdel Rahman Yousef, Ala Ennimer (bottom row) Filis Theofilou, Ramzi Khoury, Johny Abu Ata, Ala Jabr Bulletin / 1st Quarter 2008 Feature Paint Ball Super Sunday All this talk about the CCC corporate culture, team spirit and similar terms were things to which I was oblivious since the time I joined CCC. But on March 16, 2008, on a beautiful sunny Sunday, a paint ball event which gathered more than 45 members of CCC Athens embodied the real spirit of cooperation and brotherhood this company is all about. It was clear from the numerous interruptions that the guys inflicted on the owners/managers of the place (who were desperately attempting to brief us on the rules both in Greek and English) that excitement and anticipation were building up inside all of us. Anxiety was also displayed on some faces as that was a first time experience for most and surely fear of measuring up to other opponents crossed our minds once or twice. That all quickly faded once ‘war’ was declared, and was replaced p byy the more challenging and exciting “capture the flag” spars, which in all fairness ruled out the participation of the “less experienced ones”. Strategies were being formed on sides, screams and slogans of intimidation shouted to impose a sense of th he paintballs. paintballs Good RamRam bo o tactics were used by severral participants. Although classed as a fairly dangerou us sport there were no majo or injuries, only bruises and paainted hair. At the end th here were a lot of sweaty, diirty, tired but happy conteestants. do omination, but omination it was all in good fu un and spirited co ompetition. rushes of adrenaline and excitement. “Fun” was the name of the game and very apparent were some great leadership skills amongst the participants, which show that CCC holds precious assets in its establishment. We were divided into two teams and we fought on the whole field. The outcome of the whole day was decided eventually in a final sudden death game, showing how tight the competition was. We enjoyed “death match” sessions as well as Bulletin / 1st Quarter 2008 Last but not L leeast, I’d like to th hank our sponso or, Samir Sabbaagh, our colleeague, Anna H Hussein (who wo orks with passio on and belief) an nd Maria Vassilopoulou for her gr great assistance. Samer Mansour Estimation (Electro-Mechanical) Congratulations to the ‘A’ team! With a score of 5-2, a video should have been taken to show the excitement and thrills experienced by the two teams playing paintball. I think this has to be the m most exciting event so far an nd something that will defin nitely be requested again. Next time count me in. N Sue Lazariotou (EPM) Not only is paintballing a unique experience and great fun, it is also a challenging, sophisticated, and character-building sport which tests skills of endurance, quick-thinking, leadership, and teamwork. It is the combination of intelligence and determination that made us the winning team, not merely strength, speed or agility! Paintball was well worth getting out of bed for, early Sunday morning as demonstrated by everybody’s enjoyment, giving us the chance to rekindle our spirit of adventure. Sami Haj-Hamed (GSP) I was only a spectator but could feel their adrenalin rush as they hit and splattered each other with 19 Feature It may make your heart really beat As you begin to compete It may puzzle you from the start But you do not have to be so smart It may exhaust you all the way But you’ll be happy by the end of the day And if you lose the game It’s always Alex to blame What is it? Yes, it is the Rally Paper 20 The Th he Ra Ralll lly ly Pa Pap P ape per ha has as beeen be een n for or the h paasst st fe few yeaarrs an ye an oaassis sis is in ou ur ro rou u-tiine ne, m ne, mo onoto no otto ono nous us and nd, at tim at mes, es, tr es trrou oubl ou ubl blessom bles me l fee. IItt’ss aan li n ex e p peerriien enccee that th at ful ulffiill llss ou our ne neeed eed d fo orr exxcciite itteeme men ntt and n ad dvvven enen tu ure re (at at lea east stt occ ccassiio onaallly) an ly and gi give ves us us a brreeakk ffrrom om our ur daaiily ly str sttrresss and te an ten nssio ion n.. Th hee ide dea off the o he Raalllyy Pap aper is to to d iv dr ive th hro rouggh yo your ur loocal ar ca cal area reaa in o orrd rde der to der to loocate ca te thee ““sst stat atio tio ions n ”, ns ”, Ath ththeen ns in n our ur caasse, se, e, wit ith itts endl en dlles d e s aan nci cien nt si site ites tees, s, b au be a tiifu ful ssm maalll ha harb bu urrss,, iim mp prreessssiivvee mo ou un nttaiins ns and iitts and an ts eno en nor orm mo ou uss pla late teia ia (sq (squ (s qu uar ares es). ). Th hiis is ci city ty offfeerrss ide deal deal al lo occaattio ons ns not ot on o nlyy ffor or the or he “st staattiio ons nss”” bu ut also al lso so for or bre reak aks in in o on nee of iitts n ts m mu ult ltii--ty lti typ pee ccaf affe p pllac aces aces es tth hat ha on ne caan fin ffiind nd in Atti Attttiica A ca. a Howe Ho weve w eve ver, r, wh hile hi ile le par arti rti tici ici cipati pattiing pa ng in th the Ral Rall R Ra all lly Pa lly Pape per p er over ove ov o veerr tth he p paast st few ew yeeaars rs, I h haave ve not ottic icced ed th haat th the he ac actu tu uall con ncept ce ept pt of tth he Ra Rall Rall lly Pa Pape per is is to prroovide vi id dee us w wiitth h edu ducaati tion io on nall an nd d learrni lear le ningg maattte ning tte ters ters rs, funn f un fu nn n nyy sto st sto orrie ies aan nd Bulletin / 1st Quarter 2008 Feature from fr m one ne are rea to rea t th hee oth therr, u ussin ing up up a lot ot of efffo fort for rt, se rt, seekking h in heelp lp frro om ou om our re rela lati lati tivees an and fr and frie frie ien nd ds, s, exc xcha hang ngiin ng an ng an-sw weerrs fr fro om m oth ther er co om mpe peti titto ors rs in o orrde der tto o an nssw weer in inte terresttiing es ng, bu but at at thee sam ame ti tim mee very ve ry cun unni ning ng que uest stion ion io nss. A An nd th his is is th the be beau auty ty of it it. Yo You fe feeell fee a bi bit of of Ind ndia iana na Jo on neess’ s’ ssp piirrit it! t! Alex Khoury ggeene nera rall kn no ow wleedg dge th that a cov over er spo spo ort rts, s, mu ussic ic, arrt, his istory tory to ry, sp pac ace, e culltu ure re, st stra rang rang nge llaaws ws, an and sso o on. n. Fo F o orr in inst sttan anccee, th the he qu quesstiio on ns an ns and nd ri rid dd dlees th hat neeeed ed tto o bee aans n weerreed and ns and so an olv lved d dur uriin ng th the co comp mpetit etit et itio on ac actu actu tual allyy tak ake yyo ou o on n a jou urn ney e thr hro ou uggh h the he wo orrld ld of hi hist isstto orry, y, ree vveeaallin ing unbe unb un beelliiev evab bllee fac acts ts and ts d asstton onis ishing ishi hing hi ng tal a es es fro rom om the the th tim ti mee of th the ggrreeaat ci civi vili vi lizaati tion ons suc succh su h as an anci cien ieen nt E Eggyp yptt an nd Rome Ro Rom me to th the he m myystter erio ious ous us cu ulltu urrees of of the he Mayyan n and nd A Azzzteccss. 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Wh ho wo would ulld im u imag agin ne that tth hat at it wa was aatt one ne ttiime me iilllllegal eggal al to im impo mpo port rt ban anan anas an nas as in ntto mo mode od deern ern rn-d n-d -day ay Gre reec ece or wh or ho o wou ould d th hiinkk tha hat th hat the he C Caana ana naryy Isllan nary ands nds ds too ookk thei thei th eiirr name na me fro om do dogs gs, s, an and how how aarre w ho wee aree su up pp ppo po osseed to to kno now now tth haatt whi hillee Cho hile hopi pin’ n’s bo n’ bod dyy is b bu uriied uri ed in Fr Fran ance, cee, hi his h heear art is art is buri bu ried ed in Po Poland lan la nd d? Gi Give ivee us a br b eaak! k! The ar Th arcch hit hit iite itec tec ect of of thi his ex his exci citi iting ttiin ngg eeve vent vent ve nt, the th he Ra R ll lly Pa Pape per, and d the he ffox oxy mi ox mind nd behi be hiind nd the hese tri ricckkkyy qu ques essti tiions on o ns aan nd rriid d-dles dl es is Al Alexx Kho our ury, y, mem embe mbe ber of of the he ISD IS D st staf taf aff aatt MOA OA, A, wh ho alsso al o as as I may maay ssaayy,, is rreessp resp pon onsi onsi sib sibl blle fo or drag dr aggi ging ng us us On O ne go g o od d th hiingg ab bo o ou ut the ut he Raallly P Rall R Paape per is i th haat it it is de dedi diccaateed tto o the the he wh ho ole le faam mily aan nd aass Alleeexx sa says ““II ha have ve des esiggn need ed tth he Ra Rall lly P lly Paape per in i ssuc uch a w uch uc waay th haatt evveery eryy m mem em mbe ber of tthe ber he he fam fa miilyy can an parrtiicciip paaate te. Y te te. Yo ou do no do ott h hav ave av ve tto o be an n “Ei Einn stei st ein in” n” or a tr t ivviiaa exp xpert ert to er to paarti p rrttiicciip pat ate, e since ince in ce mo osst o off the the he gam mee is base base ba sed on on mul ulti t pl tipl ple-choi ch hoi oice ce que u stio stio st ions n and d cov overs a mi er mixt xtur ure o off gen gener eneerra en ral al in n-tteere erreesstts. s. IItt is is also lso a m ls maatt tteer er of ggu ues essi sssiingg due ue to to th the he n naatu ture uree of thee gaam mee.. So, o, lluc ucck is u is a main ma in fac actto or, r, too o”. ”. Wh W heen n yyou ou u mee mee eet Alex Alex Al ex yyo ou’ u lll fin ind ou out ut th that at he is is neve ne vveer saati tisf sfie ied with with wi h th hee re-sult su ltts an and is is aalw lwayys tr lway lw tryi ying yin ng tto o imp mpro rovvee the he gam ame me an and mini mi ini nimi mize zee any ny mis isttaake ista kes as as he alw he lway ays cco on nssid ider ers an and mull mull mu l s ov oveerr the he fee eedb ed db b baaacck ck aan nd co comm mments en nts ts of th the pa parr-tiicciipa ipa pant nts. s. As faarr as I kn As know ow, th the Rall Ra R ally lly Pa ll Pape per, per, r, heelld an annuaallly nu ly, curr currreen cu nttlly iiss th hee priv pr ivil ileg ege of of thr hreeee arreea eas as: Gree Gr eece ce, e, Om Oman an and d Abu bu Dhab Dh abi. So I h ho opee oth ther are er reas as mayy exp xper eriieenc nce th his is int nter eerres ressti ting ng eveent nt iin n th hee fu uttu urre an nd en enjo joy whaatt I cal what wh all “A “A liittttlle aad dvent ve ntur ure” re” e”. Last La st but ut no ott leeaast, sstt, I wou w wo ou ulld li like ke tto o ttaake ke th hiis is op o ppo port rtun uniitty tto o tha han nkk Sam Sa miir Sa Sabb bbaggh h,, heeaad of of CCC A CCC CC Accti tivi viti ties es, fo es, es or su suppport po ort rti tin ing ng aan nd sp spon onso nso sori ring ngg this th is exc xciittin ing ev even ven ent. nt. t Naaffeez Hu N Huss uss ssei einii Bulletin / 1st Quarter 2008 21 Training & Development The Art Of Motivation Motivation is the art of encouraging, our life. It breaks or makes the relainspiring, stimulating and so on ourtions, the interactions, and the qualiselves and then the people around us. ty of results. Motivation is defined as the process of According to the latest Gallup study defining the “why?” in us; the driving on a million employees and 80,000 forces; the wants; the needs that make managers: if you are losing good peous do things the way we do them. It is ple, look to their immediate boss. The the drive, the desire and the determiimmediate boss is the reason people nation in every one of us. stay and thrive in an organization, and This motivation process is the rehe is the reason why people leave. sponsibility of both the company and Managers/supervisors are encourthe employees together. Both benefit aged to do two things in order to infrom the proper management of the crease the level of motivation: process; both get indispensable results a. Enhance their self-motivation. They that include better productivity and a will not be capable of motivating more positive attitude that determines their people if these managers/sumore than 80% of our success (accordpervisors are not motivated theming to research). selves. How can they help others, Motivating ourselves and others is an if they themselves need help? This on-going process. This process is dewill be covered in “Impact Two”. veloped and enhanced daily and not They have to understand the procin one day. It requires daily mainteess of motivating others. They have nance by all in order to maintain and to change their paradigm toward enhance the level of motivation. the importance and the mechanism From my continuing research on moof motivating others. tivation, from my teaching experience b b. Theyy have to be at the Califorrnia nia State Univeraware that motiivatting othsity for six yeaarrs, from my exers means: maakin ng others perience in th hee West Bank do their besst b by using and Gaza helping, e with their talents s; by y undermy team, to o motivate standin ng and adthousands off Paldreessin ng the estinian co on nneed n ds and tractors and d thee drives engineers off their through people. our trainT h e y ing promust unm gramme, derstand d and from th he intermy long exnaal genperience in n eerattors of constructio on n theeir employprojects, I may m ees (seelf-motishare with yo you the vation) and d th he fuels following ideeas e on the needed to ke eep that motivation pr process, and generator ru unniing. Reon how wee can increase feer to the motiva“ IImpact tion level in Four Main Factors that Impact The Level of Motivation Th T hree”. our company, and in turrn the productivity, knowPractical tips: ing that loss of productivity is a sympii. M Managers/supervisors / i should h be tom and a low level of motivation is exposed to motivation seminars one of the root causes of this formidaand workshops ble symptom. ii. Managers/supervisors should be Impact One: The Immediate Managencouraged to read books and er/Supervisor: watch DVDs related to motivation. The level of motivation of any team is impacted by the motivation level of iii. Managers/supervisors at all levthe team leader. The attitude of the els should be committed to conteam, which determines its behaviour, tinuous development and learning. is an extension of the team leader’s atTheir promotion should be linked titude. Attitude colours every thing in to their visible capabilities and ef- 22 fectiveness. They have to realize that to be treated differently they have to be different. Impact Two: Self-motivation (the Internal Generator) Every human has a generator that starts forming from the first day in his/ her life. The formation of this generator, which is influenced by environment, experience and education, reaches an important level when we are about 10 to 12 years old. The generator should continue growing larger and better in order that we may be able to cope effectively with our roles and commitments in life. The Four Dimensions of the Internal Generator A. The Physical Dimension All mangers/supervisors and employees have an important obligation toward keeping this physical dimension well and sound. We need to do the following: a. Eating properly and enhancing the awareness for the right food. This should be done regardless of whether the employee is living at a CCC camp or outside. With the help of a qualified nutritionist on our payroll, a lot of awareness can be achieved. b. Exercising regularly. At least half an hour a day of any exercise will help. This requires self-discipline and perseverance. More attention can be focused to provide gymnasium facilities at many CCC camps and Areas. B. The Mental Dimension How we think determines the quality of our life. Our nature determines the nature of the world. How we see ourselves will determine how others will see us. We have to think positively. We cannot afford to think of one negative idea in a day. Why? Because negativity will soon dominate us and it will render us powerless, with fear and worry, leading to mistakes and wrong decisions. The following tips could help: a. Reading daily and encouraging our people to read good books that help the morale and the spirit. We need a daily dose of positivism to offset the negativity. We need to provide our offices and camp facilities with enough good books and DVDs that stimulate and encourage us. b. There needs to be more interaction Bulletin / 1st Quarter 2008 Training & Development ...The Art Of Motivation between higher management and employees which will surely make vision, goals and commitments clearer and more attainable. C. The Emotional Dimension We need to help ourselves and our people to be happy. This a complex task, but not impossible. An important source of happiness comes from inside us, from the way we think. How we think determines how we feel. To change the quality of our feelings we need to change the quality of our thinking. When people are not happy in their work, the poisons of this unhappiness will spread in every area of their life. The following tips could help: a. We need to provide counsels in every project or Area to be able to listen to those who are unhappy, and provide timely advice. Listening to our people is an effective way to motivate them. b. We need to encourage two-way communication among all levels, especially the mangers/supervisors and those who report to them directly. Employees should feel good in order to make others feel good. c. We need to encourage social activities that cement team relations and the family spirit which will increase morale and motivation. D. The Spiritual Dimension This is the dimension where principles and values reside. The values and principles such as patience, fairness, integrity, kindness, appreciation, recognition, self-discipline, and so on determine the consequences of our actions. They help us take care properly and patiently of our physical, mental and emotional dimensions. This spiritual dimension works as an umbrella for the other three dimensions. Without adopting values in our work and personal life we will never be motivated, and we will never be happy. The following tips could help: a. Enhance the awareness of every one in our company to the culture of CCC. They have to believe in the role of our culture in order to help this culture, and to get the right help from the culture. They have to realize that culture will help us as much as we help it. b. Every member of our company must be accountable as to his commitment to CCC values which are Bulletin / 1st Quarter 2008 defined clearly in the Code of Practice Booklet. Impact Three: Work Environments and Professional Needs People do things for a reason. The external drives should be there in order for the internal generator to function. These external drives include well-being (salaries, status, offices, benefits), and so on, and the motivators. Employees need the following professional motivators in order to be motivated: a. Challenge b. Meaning c. Respect d. Learning and Development e. Recognition (monetary and non-monetary) f. Appreciation and Encouragement g. Accountability h. Others The following tips could help: a. Regular feedback from employees should d be requested as to how maan ny of the above needs are met. m One-toone meettiings should be encourraaged. b. Human Resources personnell should m a k e the effort of updating their database on markeet rates and an entitlem ents e given by oth her companies. The following tips are recommended: a. Employees should be accountable as to how much they are contributing to this culture. The measure of their loyalty should be based on how much they are helping the company culture. The contribution of everyone should be measured by the commitment to the values of the company that comprise the bedrock of the CCC culture. b. Employees at every level should be aware of the role of the culture in motivating us and motivating others to deal with us. They should know that our strong culture will make us think and feel good, and in turn will make others think and feel good about us. c. Culture presentations should be taken seriously. Managers/supervisors at all levels should attend and they should encourage their people to attend. d. Managers/supervisors g / p should emphasize regul regularlyy, at appropriate timees aand locations, the im mporrtance of the commitm men nt of employees to C CCC values. Managers/ M supervisors sho ould act ass role models. The more T we bring w tthe atteention of evvery one to C CCC valuees tthe more we brring our actions tow ward the spirit of th hesee values. Our actions wiill follow our attention. c. Timely reevviews and action on MotivatM benefits, The Four Dimensions of the Internal Generator ingg oursalaries selves and and othothers will remain a challeng challenging task, er entitlements ments should be conductespecially with the criteria we have ed. Humans naturally like to comnowadays in the construction industry, pare with others. namely, the complexity of projects and Impact Four: The Company Culture the increasing clients’ requirements. With the grasp of the systematic apCulture is the personality of the comproach as discussed in this article, the pany that determines its capacity, eftask of motivation will be more strucfectiveness and longevity. We are here tured with more defined process to after 56 years because of our CCC culimplement. This will surely motivate ture, and our Company will grow in our employees to implement the right strength as long as our CCC culture is steps toward better productivity. strong. There is no compromise. Dr. Riad Elhaj 23 Area News United Arab Emirates CCC Collaborates in New Hospitals Scheme Dubai March 19, Dubai, 19 2008: During the 5th Leading CEO’s Summit organized at Burj Al Arab, both CCC and the Saudi German Hospitals Group (SGHG) signed a memorandum of understanding (MOU) to assist in the establishment of five not-for-profit hospitals. CCC was the first private business entity that responded actively to the agreement signed between GE Healthcare and the SGH Group during the Arab Health Exhibition held in Dubai in January 2008. CCC expressed a positive willingness to join this noble cause and to share the costs needed for the development of five hospitals all over the Middle East and Africa. SGHG planned its standard hospital model (50 beds capacity) so as to cover the primary and secondary healthcare needs of the targeted communities (the poor and underprivileged sector), mainly to provide good quality healthcare services in return for a subsidized fee. The income generated will be reinvested into maintenance and future expansion of the hospitals. 24 Eng. Batterjee (President of the SGH Group) commented: “CCC is a big company with a local presence in several regions, ranked among the top 20 companies world-wide. The generous response of CCC to the SGH Group initiative, and its commitment of today, is an honourable model of how big industry players should pay back their communities.” have already gained the commitment of several international organizations to join. After our signature with GE Healthcare, the Islamic Development Bank, as well as the International Financial Corporation communicated their appreciation to the SGH Group on the efforts made, and confirmed their willingness to participate.” Samir Khoury (CCC Area General Manager) elaborated: “CCC is, and always has been, keen to give back to the community. Combining our experience and know-how with that of the SGH Group, we will be in an excellent position to develop the not-forprofit hospitals in both the Middle East and Africa.” Samir Khoury added: “We are currently following up on the discussions between the SGH Group and Prof. Muhammad Yunus (Managing Director of Grameen Bank and Nobel Peace Prize Winner 2006) for the establishment of the first not-for-profit hospital in Bangladesh soon. In addition to that, we initiated discussions to explore the possibility of developing another not-for-profit hospital in Botswana.” Eng. Batterjee explained: “The CCC and SGH Groups will form a nucleus that other industrial leaders would be encouraged to join so we could all together repay our societies and serve the communities that gave us so much. We Wajdi Maalouf Bulletin / 1st Quarter 2008 Area News Thailand Gastech 2008 CCC again established a pressence at the last Gastech exhibition, a major oil and gas conference that took place in the prestigious and state-of-the-art Bangkok International Trade and Exhibitions Centre, BITEC, in Bangkok, Thailand from March 10-13, 2008. This event was attended by more than 3,000 delegates and as many visitors. The inauguration was led by HRH Princess Maha Chakri Sirindhorn, daughter of HM The King of Thailand, and important visitors included HE The Minister of Energy and Ministers from G George Dabbas, Sr Dabbas Sr. Manager Business De Devvelopment. The next important events CCC will be lookin ng forward to participating in are: ADIPEC 22008 due to be held in Abu Dhabi in November 2008, Gastech 2009, also in Abu Dhabi b in n May 2009 and the previously announced LNG 16 in Oran, Algeria in 2010. L George Dabbas the h UAE and d Oman O among other h invitees. i i CCC was one of the most prominent companies among the oil and gas industry exhibitors which included ADGAS, ADNOC, QATAR PETROLEUM, QATARGAS, RASGAS, JGC, CHIYODA, TECHNIP, BECHTEL, CONOCO PHILLIPS, EXXON MOBIL, BP, SHELL, KBR, SUEZ, CHEVRON, PTT, PETRONAS and TOTAL. Our traditional 22-year-old hard hat “The PARENT of all Hard Hats” was also present in our mostly new and impressive 63 m2 stand that was visited by over 500 people. CCC representatives were Najib Khoury, GVP, Business Development and Bulletin / 1st Quarter 2008 25 Area ea News ews Libya Championing the Libya Team On February 3, 2008 EV EVPO Samer Khoury, accompanied by Samih Zaben, VP - North Africa, visited this new CCC area as part of his rounds and in support of our new operation in Libya. He visited the Tripoli Airport Project and had an encouraging discussion with the project team. Mousa Naber (the CCC Control Manager) gave a very detailed The CCC Sabha team (Nabil Ra Rajeh, Imad Bitar and others) were delighted with the visit and the support that was given to the team, championing them on the difficult assignment they are handling in this remote area. Sabha is the largest city in the south at 750km from Tripoli. Bassam Addada Area Manager, Libya presentation on the project challenges and client targets. CCC safety manager Bill Anderson managed to take some nice pictures of the CCC team visit to the project site. The next day, accompanied by Ramadan Abdel Wahed and Salah BuDayyah of our client, Libyan Civil Aviation, and Mr. Kassis of Aeroports de Paris International (the Designer), the EVPO surprised everyone with an unscheduled day trip visit to Sabha Airport Project. 26 Bulletin / 1st Quarter 2008 Area ea News ews Saudi Arabia Rabigh Olifen Plant Project First of all, we were very pleased l d to t welcome l Executive Vice President - Operations, Samer Khoury, during his visit to the project in February 2008. We are also happy to report on the 25 million safe man-hours award ceremony which was held in March. With the continual support from the project management, we are progressing towards the completion of the project safely. We have also been successful in gaining the client’s confidence in the project HSE team, required for the effective management of the HSE programme at the project. From left to right: Mazen Qaddoura (Area General Manager), Hatem Dahle (Project Director), Naeem Subhani (HSE Manager), Samer Khoury (EVPO), Omer A. Qader (Project Manager) Naeem Ahmad Subhani Health, Safety & Environment Manager From left to right: Ali Abu Ali (Programme Director, Petro Rabigh), Omar A. Qader (Project Manager, CCC), Saad Al Dossary (CEO, Petro Rabigh), Kyohei Sato (Project Director, JGC) Bulletin / 1st Quarter 2008 27 Information o a o Technology ec o ogy CCC Adobe Success Story The American computer software giant, Adobe Systems Incorporated, contacted me some months ago, enquiring about CCC’s use of their products. After several interviews, they produced the CCC Adobe Success Story which is posted on the Internet and the text of which you can see below. http://www.adobe.com/showcase/casestudies/ccc/casestudy.pdf Under preparation is an article to be produced by Adobe Public Relations on the subject “Improved Collaboration among Staff, Partners and Customers Holds the Key to Increased Productivity”. CCC is mentioned in it (mainly our extensive use of electronically submitted PDF forms). This article is based on the results of a Harris Poll held in 2007 and will be disseminated both within the United States and abroad. Aref Boualwan ISD MOA enabl enabling CCC executives at headquarters to evaluate key aspects of remote construction projects, including client satisfaction, employee feedback, and project summaries. Th scorecards are distributed as Adobe PDF forms that range in The lengt from one-page questionnaires up to 22-page forms that capture length c all client satisfaction details. Remote staff can access, complete, and s u b - mit the Adobe PDF forms via the CCC intranet. For employees in locah limited Internet connections forms are copied onto CD-ROMs for delivery tions with th hat complete comp to staff that and return the forms on the same media. Leading construction firm automates capturing project and personnel data from teams worldwide using Adobe Acrobat® Professional and dynamic Adobe PDF forms Simplifying complex processes Managing large-scale construction projects can be challenging under even the most favorable conditions. To further complicate the process, construction leadny (CCC) often has to deal with remote r t local er Consolidated Contractors Company tions and overloaded ttransportation and communication infrastructures. It is no wonder then that the industry leader focuses so much attention on reliable, efficient project management. “We face the same challengezs-eliminating project delays, managing staff, meeting regulations, ensuring safety and quality—as other large construction firms,” explains Aref Boualwan, manager, ECM/BPM Applications at CCC. “But that’s only the beginning. We also have to manage projects in extremely remote areas and hire tens of thousands of employees to work in those locations.” CCC is one of the Middle East’s largest construction companies, serving clients in that region, as well as in Africa and Asia. Projects range from smaller $10-million engagements to multi-billion dollar jobs that include constructing oil and gas facilities, pipelines, roads, buildings, and other structures. Currently, CCC employs 12,000 monthly staff and more than 90,000 laborers. Over the next few years, the number of CCC employees is expected to grow by 15%. Automating key forms processes Demand for CCC services is skyrocketing, with the company enjoying double-digit growth year after year. “The tremendous demand for our services prompted us to find faster, more efficient ways to process and manage the thousands of forms associated with projects,” says Boualwan. “After reviewing technology solutions, Adobe Acrobat Professional software with Adobe Portable Document Format (PDF) stood out as ideally suited to meeting our goals and integrating seamlessly into our distributed environment.” By automating forms processes for measuring project performance, recruiting staff, and handling other vital activities, CCC can better manage remote operations and continue to attract topnotch contractors from around the globe. Traditionally, the company relied on costly and time-intensive administrative workflows to manage these activities, constantly exchanging paper forms and other documents with field locations and recruiting agencies. “It was difficult to ensure that field offices had current versions of project forms and challenging to get managers to return completed forms on time,” explains Boualwan. “We were also overwhelmed by the volume of applicants for each job opening. By replacing paper-based processes with more automated workflows built around Adobe PDF forms we can dramatically reduce administrative costs while improving our overall operations.” Enhanced insight into field operations return Adobe PDF forms is captured instantly into CCC backend sysData on returned elim minating the time and errors previously associated with manual data entry. tems, eliminating d performance perform “Detailed reports that summarize field data can now be efficiently generated forr review by managers,” says Boualwan. “Capturing data on Adobe PDF forms hass greatly improved monitoring our field operations.” exam mple, using u For example, input from the field, executives can better evaluate living condirem mote sites s tions at remote and take steps to improve facilities to ensure staff is satisfied. In t ongoing ong addition, the exchange of Adobe PDF forms makes it easier to monitor cust f t make sure CCC is meeting or exceeding client expectations. tomer feedback to Streamlined re recruitment and hiring f CCC services at an all-time high, the company is leveraging the With demand for flexibility and power of Adobe PDF forms to automate screening and processing job applications. With plans to hire as many as 6,000 monthly employees over the next few years, the Adobe PDF forms provide an efficient way to capture candidate information electronically and to streamline internal review processes. To reach job applicants—often in North Africa, the Middle East, and India— CCC provides an online application in Adobe PDF. Interested applicants can go online, complete the application in Adobe PDF, and submit it to CCC along with their resumes. In regions where people have less reliable Internet connections, CCC makes applications available as Adobe PDF files through several regional employment offices. Completed applications are submitted directly to CCC, where data from the Adobe PDF forms is captured into backend systems. Once received, applications are routed to the appropriate hiring areas—such as engineering, construction, and human resources—that can adequately review a candidate’s qualifications. Here, too, CCC uses Adobe PDF forms. Within each group, CCC has created screening forms unique to each job. The screening forms are completed by recruitment managers in each specialty, using information submitted in the original Adobe PDF application form. The versatility of Adobe Acrobat Professional is central to its success at CCC. In addition to supporting project management and recruiting processes, Adobe PDF forms are used for routine administrative activities such as handling employee timeoff requests. Based on an employee’s log-in information, an Adobe PDF form, which is partially completed with employee data, is automatically generated. Staff then simply enters the remaining request details and routes the form to managers for digital approval. The CCC development team is also currently integrating Adobe PDF forms with an EDMS and workflow system to support complex business process management applications. The dynamic PDF forms will update and retrieve information to and from CCC business applications. The initial project is a procurement system completely based on Adobe PDF forms. “The easy capture and exchange of data using Adobe PDF forms help us bridge the distance that separates our headquarters and field locations,” says Boualwan. “With Acrobat Professional, business processes that previously took weeks and thousands of dollars to handle can now be completed in minutes, at a fraction of the cost.” One of the company’s first uses of Acrobat Professional software and Adobe PDF forms was on its Balanced Scorecard project. The scorecards are invaluable tools for 28 Bulletin / 1st Quarter 2008 Health, ea , Sa Safety e y & Environment v o e The “Making a Difference” Drive In November 2006 Samer Khoury, EVPO, launched an unprecedented initiative under the name “HSE Drive”. The CCC HSE Drive 2006 addressed 22 implementation points to improve HSE performance on CCC projects. The successful CCC HSE Drive in 2006 caused ripples of actions and initiatives taken by projects in order to foster an Injury & Incident Free (IIF) Culture. This year, in tune with CCC Core Values which consider “human life being precious…and maintaining the health, safety, and well-being of our people, the environment, property, and the general public”, Samer Khoury launched “CCC HSE Drive 2008”. The theme and objective of CCC HSE Drive 2008 are to improve the projects’ HSE performance by implementing a set of actions with defined criteria upon which good HSE-performing projects in CCC will be recognized. The executive management believes that HSE is the responsibility of the entire CCC organization and not only the HSE Staff. HSE initiatives should be filtered down from the senior management and project management to labourers on site. Therefore, the success of the HSE Drive 2008 depends fully on every CCC employee’s commitment, embracement, and full implementation of its elements. It is all about making a difference. A pebble thrown into a pool would cause many ripples to spread and reach the peripheries. The CCC HSE Management System is exactly that pool where ripples of constant change are created by the “pebbles” CCC founders have thrown and dedicated, through their core values, to the health, safety and well-being of our beloved employees. In our turn, it is our utmost duty to keep these ripples spreading by seeking improve- Bulletin / 1st Quarter 2008 ments and achieving remarkable recognition from our clients and partners for an excellent HSE Performance. The CCC HSE Drive 2008 is not meant to replace such a well established HSE Management System, but it is to give those ripples an additional boost to foster an Incident & Injury Free (IIF) Culture. Thanking you in anticipation for your assistance and support in helping us to “Make a Difference” to CCC’s most important asset, our beloved employees. Belal Kayyali Health, Safety, & Environment The ultimate CCC-HSE Golden Rule is “No one gets hurt and everybody returns home safely”. CCC HSE Drive 2008 1. Fleet Monitoring System (IVMS & JMP): We have lost many dear colleagues due to vehicle accidents that could have been prevented if control measures were implemented and as such: a. All Projects should install In-vehicle Monitoring Systems (IVMS) on ALL CCC vehicles Groups 5 & 9, owned and hired, and fully implement the Journey Management Plan (JMP). b. All Projects must ensure that training related to the Fleet Monitoring System is provided to the Project staff. c. All Projects must ensure that the Bi-weekly IVMS Report is sent to MO-SCD. 2. HSE Training and Awareness: Raising the HSE awareness of our employees and developing their abilities to recognize hazards on site is one of the most important measures taken to prevent incidents and injuries to our beloved employees and as such: a. All Projects should fully provide the HSE Training & Refresher courses to ALL Project employees in accordance with CCC HSE Training Manual and HSE Training Matrix. b. All Projects must ensure that HSE Training Statistics Reports are sent on weekly basis to MOSCD. 3. HSE Incentive Scheme Programme: Acknowledging, recognizing, and rewarding good HSE behaviour and performance of our employees will greatly help in fostering an Incident & Injury Free culture on CCC construction sites and as such: a. All Projects should allocate monthly approximately 2% of the actual amount of construction staff’s payroll (including overtime) to implement an effective HSE Incentive Scheme Programme. 4. Craft / Skills / Trade Training: One of the golden rules in HSE is to ensure that the people who perform the tasks are competent and have the necessary skills to perform their assigned tasks efficiently and safely, and as such: a. All Projects should fully implement a Craft / Skills / Trade Training Programme to ALL newly recruited employees. 5. Total Recordable Incident Rate (TRIR): CCC will establish a corporate target for TRIR upon which the HSE Performance of Projects will be compared and as such: a. All Projects must ensure that the Weekly HSE Statistics Reports are sent to MO-SCD. b. All Projects should ensure that their TRIR is within the CCC Corporate Target set for it. c. All Projects should fully report incidents, accidents, and near misses, investigate their root causes, and establish corrective actions to prevent recurrence of similar undesirable events. 6. Monthly HSE Key Performance Indicators (KPIs): Monitoring the HSE Performance helps to trigger friendly competition between CCC Projects and accordingly would raise the level of HSE awareness and involvement, as such: a. All Projects should report on a monthly basis the HSE KPIs Report to MO-SCD. 29 Making a g News ews Samer Khoury and Suhail Sabbagh feature in Venture Magazine, Jordan The cover story of Venture Magazine’s January 2008 issue was an interview conducted by the publication’s Principal Associate, Bilal Hijjawi, with Samer Khoury, CCC’s Executive Vice President and Suhail Sabbagh, Director, Group Human Resources. The story was entitled “Palestine’s Corporate Phoenix” and some of the (abridged) questions and answers follow. What’s behind your business success? At best, we could be only 10 per- Social Responsibility is at the core of your corporate philosophy; how does the company implement this? It’s both a systematic approach and a personal touch. If, for example, one of our employees died in a car accident - a personal tragedy - and we get the news of that, we move in as part of a family, not as a company and do what is needed to alleviate the pain and suffering. native renewable energy projects. Will CCC shift strategy to accom- ever, we compensate by improving modate such changes? but few can keep a sterling brand name and receive solid return business for such a long time, maintainingg the high quality and schedule staandards. 30 Spanish company which specializes in all kinds of power projects. We are looking to build wind farms in North Africa but until now our efforts haven’t been successful. Bulletin Staff The future is moving towards alter- cent better than our competitors, perhaps even less than that. Howour client relationship and our after-service…. Anyone can make a quick profit by building projects In Abu Dhabi we’re testing solar systems for air conditioning and lighting …In Libya we’re submitting cooperation proposals to a We’re not shifting our strategy from oil, gas and power, which have been our bread and butter for a long time comprising over 70 percent of our turnover. We however want to develop skills in the areas of solar and wind energy projects. projects Bulletin / 1st Quarter 200 2008 Milestones es o es Engagements & Marriages de (Pearl manath T. Heg agues his U s, es in pp ha With great ces to his colle , 2007. Qatar) announ ecember 24 GTL Project, a Hegde on D e town, Udupi, hy nd Sa to e marriag his hom took place in The ceremony India. Shajahan Abd ul Kadher (R G happy to anno unce to his colle X Project, Qatar) is ried to Sumayya agues that he got maron December ny took place in 24, 2007. The cere his home town, dia, in the pres Anchal in Ker moence of all his relatives and fr ala, Iniends. Ani V. Thomas (SPII Pro ject, Oman) wishes to an nounce his marriage to Mi sha Varghese on Decem ber 31, 2007. The happy eve nt Kerala, India in the presen took place in Kattanam, ce of relatives and friend s. Births P jeer Taj (BHG y, is born to Sa jna Sajeer. His bo a , by ba t A firs wife, Sa habi) and his born on Project, Abu D mad Amaan and he was All the am a. name is Moh in Trivandrum, Kerala, Indi 08 20 , January 12 . rs are delighted family membe Muktha Sunil and Sunil Kumar (QGX II Projec Qatar) would like to ann ounce the birth of their sec t, ond child, a baby boy called Ra 2007 at Peritalmanna, Ke kshith on September 23, ral is extremely proud of his a, India. Brother Ashmit new role. All the family and friends are filled with joy . Bulletin / 1st Quarter 2008 Mohandas Gov indan (Pearl G and his wife K TL Project, Q avitha Mohan atar) are delighted to the arrival of a announce beautiful baby daughter, Gop han, on Januar ika y Kerala, India an 26, 2008. She was born in Pa Mola d all the family is very happy. kkad, d udi Arabia) an CP Project, Sa (J of a h al rt m bi Sa e d th Ferdinan to announce e Danina are pleased his wife Rosal by girl whose name is Celin anila, M ba their bouncing rn on December 8, 2007 in bo ielle. She was . Philippines 31 Photo o o Finish s CCC Bulletin n Photo Competit Competi Competition p ittion ulletin PhoB e th r o f w o n Enter ! to Competition e chosen by b l il w s r e n in The w ouse) experts -h in ( f o m a a te photos will be g in n in w d an xt issue e n e th in n w o sh . of The Bulletin The rul es are a s follow • Subje ct m s: ust be C CC rela • Only ted three ph otos per particip • High ant sho resol uld be s address ution photos s ubmitt hould b ) with s ed e u s b e je n c t t (by em • Photo “Bulleti a s shoul i n l t P o hoto Co d be cle mpetiti the Bulletin and tim arly ca on” e ptioned , withou • Photo t showi s shoul ng date d be sen t before end Ma y 2008 Bulleti n Staff High-End H iggh-End h Digital Camera D 32 Multimedia Phone M Multim Digital D ig igital Photo Ph Frame Bulletin / 1st Quarter 2008 Created by Alex Khoury Just 4 Fun General Knowledge Your Choicee MULTIPLE CHOICE QUESTIONNAIRES CHOOSE YOUR ANSWER BY SELECTING ONE OF OPTIONS AS SEEN BELOW Which of the following movies has the record of most casts (290,000 for minor roles such as soldiers,crowds etc.) used in a single movie? a Gone With The Wind b Cleopatra c War & Peace d Gandhi c Pizza Hut d Pepsi-Cola Wich Country Was Discovered First By Columbus d Football Match The first American product sold in the Soviet Union (Russia now) was ..... a McDonalds b Coca-Cola In 1969 a stupid but brief battle broke out between Honduras & El Salvador over ..... a A Woman b Few Sheep On The Border c Which song is still the top of all times singles worldwide according to sales that exceeded 37,000,000 copies? a “I Want To Hold Your Hand” by The Beatles b “Candle In The Wind” by Elton John c “Everything I Do I Do It For You” by Bryan Adams d “It’s Now or Never” by Elvis Presley b School c College d University c Malta d Hawaii What is the collective name for fish? a Kindergarten Which is the largest Island that was utterly created by volcanic eruptions? a Iceland b Sandorini (Greece) When Saigon fell at the end of the Vietnam war, the signal that was broadcasted on the radio for all the Americans to evacuate was ..... a The song “White Christmas” by Bill Crosby b The song “Take Me Home Country Roads” by John Denver c The song “The End” by the famous group “The Doors” d Theatrical play “The Martians Have Landed” by Orson Wells During the Roman era, it was common for the soldiers of the Empire to get paid partly in ................. a valuable seasoning of the time a Tea b Sugar c Salt d Honey Everybody knows that Brazil is the world’s largest coffee producer, but who knows which is the second world’s largest coffee producer? a Vietnam b Colombia c India d Ethiopia City of Hong Kong c City of Los Angeles d City of Kuwait To Bring Cloth d To Bring Women d Michael Jackson in Tokyo (Japan) The city with the most Rolls Royce per capita is ..... a City of London b The only thing that was not allowed during the ancient Olympic games was ..... a To Bring Food b To Bring Wine c The largest ever audience gathered for a Rock event was about 3,500,000 people for ..... a Garth Brooks in New York (USA) b Rod Stewart in Rio (Brazil) c Rolling Stones in the Suburbs of London (UK) What did Archimedes the famous inventor & mathematician do during the siege of Syracuse, in order to destroy the Roman fleet? a Built Huge Catapults To Launch Large Rocks From The Mainland At The Roman Ships b Built The Famous “Rockets Of Heaven” Which Were Launched By Containers Full Of Boiled Oil c Built Large Slingers So That They Could Hurl Giant GlassMade Balls Full Of Coal Tar d Built Large Mirrors In Order To Reflect The Sun-Light and Burn The Roman Ships * The answers will be published in the next issue The BULLETIN is a publication issued at CCC in Athens by volunteer staff. All opinions stated herein are the contributors’ own. Submissions (announcements, stories, artwork, etc.) are welcome. EDITORS Samer Khoury Zuhair Haddad Nafez Husseini Damon Morrison PUBLIC RELATIONS CCC BULLETIN Samir Sabbagh P.O. Box 61092 Maroussi 151 10 Fax (30-210) 618-2199 or [email protected] see The BULLETIN on line at www.ccc.gr - News - Quarterly Bulletin PRODUCTION Jeannette Arduino Penny Xenakis Nick Goulas Georgia Giannias Alex Khoury Contents FROM THE DESK OF EDITOR’S VIEW The Faces Behind The Bulletin - Nafez Husseini..................1 RECENT AWARDS...............................................................2 QUALITY MANAGEMENT Design Review & Verification - Mounir Soufyan..................4 NEW APPROACH TO QUALITY - Mounir Soufyan.........7 FEATURE A Fusion of Cultures - HR Department - MOA.........................8 Rally Paper, Oman - Hanadi Abu Middian.......................10 Rally Paper, Abu Dhabi - Walid Shuhaiber........................11 Qatar Basketball - Rami Kaibni..........................................12 European Corporate Games - Nabil Najjar......................13 Dubai Corporate Games - Anna Hussein.........................13 Athens Marathon - Khaled Arafeh.....................................14 Cricket Tournament at Ruwais - Mazen Stefanou..............14 Bowling for CCC - Vivi Linardoutsou, Antoine N. Haddad, Syed Bashir, Anna Hussein, Suraj Bhuvanendran............................15 Benefits of Social Activities - Anna Hussein.......................17 Basketball Tournament, Athens - Anna Hussein...............18 MOA Football - Rashid Ennimer.......................................18 PaintBall - Samer Mansour, Sue Lazariotou, Sami Haj-Hamed................................................19 Alexander the Great - Nafez Husseini................................20 TRAINING & DEVELOPMENT The Art Of Motivation - Dr. Riad Elhaj...........................24 AREA NEWS UAE: New Hospitals Scheme - Wajdi Maalouf.................24 Thailand: Gastech 2008 - George Dabbas............................25 Libya: The Libya Team - Bassam Addada............................26 Saudi Arabia: Rabigh Olifen Plant Project Naeem Ahmad Subhani.........................27 INFORMATION TECHNOLOGY CCC Adobe Success Story - Aref Boualwan........................28 HEALTH, SAFETY & ENVIRONMENT The “Making a Difference” Drive - Belal Kayyali................29 MAKING NEWS Venture Magazine - Bulletin Staff........................................30 MILESTONES Announcements.....................................................31 PHOTO FINISH Bulletin Photo Competition - Bulletin Staff.........................32