strat egy repor t - Dairy Farmers of Ontario
Transcription
strat egy repor t - Dairy Farmers of Ontario
STRATEGY REPORT A business int e l l ige nc e report published for the dairy industry of Ont a r io by Dair y F armer s of Ont a r io • July 2001 Yesterday and Today Silverwoods Cream Top Bottle with spoon, courtesy of Country Heritage Museum, Milton, Ontario Quality Milk and Dairy Products’ Breakfast Milk in a custom-molded, gold-topped pint plastic bottle. Redesigned Dairy Crest cartons for fresh and UHT milk Arla Foods new packaging for its Cravendale PurFiltre fresh milk This newsletter is one of several initiatives from Dairy Farmers of Ontario, as part of its Milk Marketing Initiatives program. The CanAdapt Program supports these initiatives through the Agricultural Adaptation Council (AAC). Agriculture Canada and AgriFood Canada have provided grants to the AAC. And the (innovation) beat goes on … Milk has made tremendous progress in addressing market demands and changes since the first Cream Top Bottle. Expanding into new market segments such as organic, ESL, flavoured, fortified and ultra-filtered milk and introducing new package sizes, shapes and materials has brought the milk industry a long way. In this issue of Milk Strategy Report, we continue to explore key tactics being employed by the global dairy industry to refine and define milk segments and strategies. 2001 International School Milk Conference From June 3 to 6, Dairy Farmers of Ontario hosted an international conference to highlight the successes and challenges of school milk programs around the world. Some of the key issues addressed were the changing environment affecting school milk programs, marketing healthy eating to kids, the role of dairies and foodservice operators, and the role of packaging, distribution and promotion in different markets. For details of this highly successful event, please see the special School Milk section in this issue of Milk Strategy Report. Also featured are our regular columns: ■ Hits and Hot Spots showcases new milk products which illustrate package or product innovations. ■ Industry News takes another look at extended shelf life milk, and re- ports on recent developments in distribution, recycling, organic milk, and a new market segment for milk. ■ Packaging Innovations features examples of seasonal and protective packaging, and highlights big new investments in packaging. In closing, we review a couple innovations by our competitors … and potential threats to the milk industry: Coca-Cola’s much publicized development of drinks with pretensions of being ‘nutritious’, and Danone’s Activ’, a bottled water which provides as much calcium as two glasses of milk. If you have any comments, suggest io ns or inno v a t io ns you have come across, please fax Nick PriceOwen at 905 821-0585 or our editor Ellen Cooper at 613 962-9516. You can also e-mail us at [email protected] hits and hot spots New products described below are examples of global trends in brand building through extended shelf life, fortification, packaging and targetting. NAME: COUNTRY: PACKAGE: INNOVATION: Anchor Milk by New Zealand Dairy Foods New Zealand 1 and 2 litre HDPE bottles Brand differentiation using new packaging, labeling and names. The bottles have a ‘consumer-friendly’ curved shape, larger handle for easier grasping and pouring, back panel with nutrition tips and recipes, and new names – Calci-Xtra, Lite Blue, Blue Top, Trim and Super Trim. The company expected sales increases of 1 to 2 percent, and reports increases of up to 30 percent, with a premium price. NAME: COUNTRY: LAUNCH: PACKAGE: Grab ‘N Go by Producers Dairy Foods Inc. U.S. September 2000 Pint and half pint shaped plastic bottles with full-sleeve labels. Seasonal bottle shape and label design for Christmas-time Egg Nog. INNOVATION: NAME: COUNTRY: LAUNCH: PACKAGE: INNOVATION: Toni Swiss Müesli by Toni Switzerland December 2000 250 mL HDPE shaped bottle For the on-the-go segment – a milk-based breakfast that fits in a car cup holder – flavoured yogourt drink fortified with vitamins B2, B12, C, E, folic acid, and muesli. NAME: COUNTRY: LAUNCH: PACKAGE: INNOVATION: Horizon Organic by Horizon Organic Dairy U.S. August 2000 Quart aseptic box Organic and long shelf life (8 months) NAME: COUNTRY: PACKAGE: INNOVATION: Organic Valley Organic Lactose - Free Low Fat Milk U.S. Half gallon gable-top cartons Organic, ultra -pasturized extended shelf life milk. NAME: COUNTRY: LAUNCH: INNOVATION: Freeze Dried Pearls of Cream by Dairy Crest Ingredients U.K. October 2000 For foodservice industry, shelf-stable at room temperature, 12-month shelf life. 2 2001 school milk conference For four days, dairy processors and international school milk authorities exchanged information and ideas on the successes and challenges facing school milk programs. While these programs are growing and expanding around the world, they are also facing more challenges from increased competition and changing government policies. By the end of the conference, public health and education authorities, and dairy leaders knew what they had to do to ensure a healthy future for Canadian school milk programs. School Milk Spirit of Cooperation ■ A central organizing body is essential to coordinate and manage marketing and promotional activities. ■ Health benefits need to be communicated to parents, teachA total of 181 delegates from 26 countries attended the Confer- ers and children. ence to hear nineteen presentations over two days. And even ■ Drinking milk in elementary and high schools (through a dewith the wide range of topics, speaker expertise and level of par- sire, not a mandate) increases the chances of continuing to drink ticipation in school milk programs among the delegates, there milk into adult years. was consensus: milk is vitally important to the healthy physical ■ School milk participants must speak to kids in terms they unand mental development of children, schools are a key venue derstand and can relate to. This includes packaging graphics for delivering milk to children, and cooperation among indus- (which may be different in elementary schools and high schools), try stakeholders is critical to ensure that children around the and promotional materials. world receive adequate nutrition. ■ School milk provides powerful business-building opportunities for dairy processors, both short term and long term. By the end of the Conference, it was clear that the last point was ■ Treat children as consumers to ensure continued milk loyalty, the hinge pin of any successful school milk program. including brand loyalty. ■ School meals improve nutrient intake. "Population health, academic achievement and future dairy ■ School meals increase milk consumption. ■ Support for school meal programs results in increased milk consumption depend on a balanced diet throughout themfor ative years (0 to 15 years). sales. ■ Programs must be easy for the school to administer. "Furthermore, this can only befully achieved through a coop- ■ Milk must be priced competitively, and can benefit from the erative effort by key human and financialersources, namely, stu- use of subsidies. dents, parents, volunteers, schools and school boards,egov rnment ■ Schools must have or be provided with refrigeration and agencies (at all levels), the agricultural sector and dairy oprces- equipment. sors." ■ Nutrition education materials should be an integral part of any school milk program. One of the highpoints of the Conference was the presentation of ■ All elements associated with a school milk program must give a $2 million cheque from the John Baird, Ontario’s Minister re- milk a relevant, positive image. sponsible for children, to Dairy Farmers of Ontario. The money will be used to expand school milk and nutrition programs to Below is a listing of the presentations made at the Conference. an additional 650 schools in the province of Ontario. School Milk Programs Some prevalent themes during the Conference were the in- ■ Australia: Milk Still Cool for Schools After Deregulation creasingly aggressive actions of beverages with no or low nutri- ■ Canada; 10 Different Systems from Government to Private tional value against preteens, most notably, soft drinks and Sector fruit-flavoured drinks, the need to re-energize milk packaging ■ Canada: Marketing Milk to Teens in Schools in Canada (single-serve bottles, aseptic cartons, etc.), and package graphics ■ China: School Milk Programs in China to suit the audience (elementary school children or teenagers), ■ International: Experience of School Milk Internationally and the importance of nutrition education materials to provide ■ International: The Success and Role of School Milk Prothe nutritional foundation for school milk grams Around the World programs. ■ Mexico: The Role of School Milk Programs in Mexico ■ Netherlands: School Milk as an Effective Key Points ■ If the dairy industry does not enMarketing Tool For Dairies courage milk consumption in ■ Scotland: Milk Bars Work in High School schools, other beverages will – and Cafeterias are – increasingly stepping in and dis■ Sweden: A Proper Lunch Improves Academic Results placing milk and other nutritious beverages. ■ U.S.: Children’s Attitudes and Behaviours Towards ■ Putting milk on the menu is not enough. It must be attractive School Milk and Vending (packaging, flavours, freshness, temperature) and available (cafeteria ■ U.S.: Just Having Milk on the Menu Isn’t Enough coolers, vending machines, milk bars/kiosks, classroom distribution). ■ U.S.: Milk, a Government Funded Priority in Our Schools The First North American International Conference on School Milk: June 4-6, 2001, Toronto 3 Health and Nutrition ■ Lactose Intolerance … Issues Management ■ Marketing Healthy Eating to Kids ■ Why Milk Matters … The importance of Milk in Children’s Diet Some Statistics ■ Internationally, milk is in a weak position in schools. Based on a survey by the FAO, 60% of the sample reported that milk was consumed less than other drinks, 12% reported milk was consumed at about the same level as other drinks, and only in 2% of cases was milk the main beverage consumed in schools. ■ The U.S. runs school feeding programs which provide meals to about 37 million students per day (breakfast and lunch), at about 199,000 locations. In one program alone, 126 million half pints of milk were served in 1999. ■ Two USDA studies (1987 and 1998) showed that school milk purchases were down 29%, while fruit juice purchases were up 30 percent, fruit drink purchases up 180% and carbonated soda purchases up over 1,000%t. ■ In Sweden, 84% of 13 to 19 year olds have school lunch often, and 91% of students are offered milk on all school days. But, when alternative beverages are offered, milk consumption at school declines. ■ Swedish school milk consumption increased from 1.1 dl in 1992 to 1.7 dl in 1999. The goal of the Swedish Dairy Association is 2.9 dl, i.e. one glass per pupil. ■ Since 1995, the European Union has subsidized school milk. ■ School milk accounts for 3% of Mexico’s total drinking milk, or 18% of milk assigned to social programs (211 million litres). ■ In Canada, up to 80% of children eat lunch at school. Across Ontario the Elementary School Milk Program provides milk to 900,000 school children every day at lunchtime, at nearly 2,500 elementary schools. Other School Milk News Programs ■ Welsh school milk research project launched: Facilitators will work with education authorities and primary schools, encouraging them to provide students with milk during recesss. The three-year project is funded by the Welsh Development Agency’s Food Directorate. ■ British government to provide funding for school milk programs: Three U.K. government bodies will chip in (pounds sterling) 1.5 million to offset the reduction in European Union support for school milk programs. Finland, Sweden and Portugal have also stated their intention to absorb the reduction in EU support. Austria has said it will partially absorb the shortfall. use farm export subsidy funds to purchase surplus American commodities. Promotions ■ Cartons for Computers: Over 5,000 U.S. schools entered a contest to receive prizes for the highest milk consumption increase. The winning school won $10,000 in computer equipment and $2,000 in foodservice equipment. The Milk Mustache Campaign and the National Dairy Council ran the contest, based on USDA reports that most teenagers don’t get enough calcium in their diets to meet the recommended daily intake of 1,300 mg per day. ■ Planet Patrol: An ‘environmentallyfriendly’ primary school milk promotion in the U.K. uses environmental issues to encourage milk consumption. ■ U.K dairy tests primary school milk proFeatured topics – Energy, Wildlife, gram: Program strategies are to make milk Habitat and Waste – are displayed on more attractive to children, develop an adTetra Brik cartons from Express ministrative program that is easy to use, and Southern Co-op Dairies School Milk Program Dairies, Midlands Co-op and other establish a method for parents to ensure their participating dairies. children are getting the nutritional benefits of milk. Southern ■ Books for Schools: Schools in New Zealand can Co-op Dairies is using Tetra Brik cartons fixed with straws, win books by collecting Anchor milk, butter and which feature Eric the Elk and Wilhelmina the Woodpecker. cheese barcodes, and entering the ‘Books for Schools’ Packs will also carry educational messages. contest. If a school’s entry is drawn, it will win one dollar for every milk barcode, and two dollars for every ■ USDA provides funding for nonfat dry milk powder butter and cheese barcode. A total of $100,000 for world school lunch program: The international New Zealand Books in books will be awarded. school lunch program is estimated to feed 9 million for Schools Contest school children in developing countries. The U.S. will 4 INDUSTRY NEWS The Benefits of Extended Shelf Life Milk French Cream Market Increases in Volume and Sales A trend that keeps building momentum is extended shelf life milk (ESL). Its production and post-production benefits include: The French cream market increased almost 3 percent in volume and 5 percent in value in 2000. The market is driven by UHT cream, which increased 9 percent in volume and has a penetration rate of about 50 percent. Extra light UHT and semi-thick cream are also growing rapidly. Fresh cream volume is stable, and within this market, light fresh cream is growing while thick fresh cream is declining. ■ wider distribution hence wider markets, ■ reduced production costs, especially those related to lower volume, niche items, ■ more efficient longer runs for value-added products, ■ better taste of ESL products because of gentler |processing, ■ improved ability to fill o rd e r s, ■ decreased out-of-stocks, ■ enabling of warehouse programs, ■ reduced product dumps due to spoilage, ■ helping milk compete against other competitive long life products. Other ESL News Key Benefit Another benefit to consider is the premium price dairies are charging. In the U.K., Arla Dairy markets Cravendale PurFiltre ESL milk, and charges about 15 percent more than regular milk. Cravendale currently holds a 5 percent market share in the parts of the U.K. in which it is sold ■ Sales increases anticipated: Some analysts forecast that the world’s largest milk markets – USA, UK, Germany and Japan – will experience sales increases in ESL milk from 1.1 billion litres to 8.1 billion litres in 2003. ■ ESL milk sales doing well in France: ESL organic milk volume increased 32 percent, while special and enriched milk with long shelf life increased 7 percent. Figures are reported for the 12 months ending September 2000. Other Noteworthy New Products and Innovations Especial Mamãs is a new line extension from Portuguese dairy Lactogal. The fortified long life milk is targeted at p re g n a n t and nursi n g women and contains calc i u m , folic acid and vitamins B6, C and D. Mimosa Especial Mamãs is the dairy’s ninth modified long life milk Felix Cat Milk by Friskies in the U.K. is now available in 200 mL HDPE bottles, the first multi-layer HDPE bottle with metal closures in European pet food history. The milk is lactose-reduced. The breakfast to go comes with a spoon and sugar sachet. Twinners won a gold award during Hospitality Week in the U.K. This ready-to-eat ‘grab and go’ portable breakfast contains cereal and halffat milk with a five-month shelflife. Although still a concept, judges at the exhibition deemed Twinners to have great potential for airports, schools, vending machines and office-bound workers. Felix Cat Milk has a four-day shelf life after opening 5 Roundup: Regular Milk Robert Wiseman Milk May Resealable carton 250 mL Robert Wiseman Dairies, U.K. New single-serve package to target snack food segment. Semi-skimmed milk August Tetra Top carton w/ screwcap Pint Midlands Co-op, U.K. Tetra Top carton w/ screwcap Pint Robert Wiseman . Dairies, U.K Package colour changed to the industry standard for semi-skim milk (green). Package also features local football mascot. Milk blended with double cream to target cereal eaters and coffee drinkers. Total milk fat – 5%. Fresh ‘N’ Creamy Breakfast Milk August Longlife Choice October Tetra Brik carton w/ ReCap 1 litre 500 mL Tanner Foods, U.K. Branded, long life milk in Whole, Semi-skimmed and Skimmed Sunshine Dairy Foods, U.S. (OR) Niche milk from small dairy. No premium charged. Sunshine Dairy BST-Free Milk March Fortified Milk Asturiana Calcio January 1999 Aseptic carton Corp. Alimentaria Penasanta, Spain Fortified with calcium and oligofructose. Hershey CalciumFortified Chocolate Milk October Gable top carton w/ spout Morningstar Foods Inc., U.S. Calcium-fortified flavoured milk. Lancashire Dairies, U.K. Flavoured, and fortified with calcium, vitamins B2 and B12. Valio, Finland Fortified with lactic acid bacterium to lower blood pressure. Upstate Farms Cooperative, U.S. (NY) Calcium, protein and vitamin C-fortified lowfat milk. Available in white and chocolate. Conaprole, Uruguay Calcium-fortified milk – contains 40% more calcium. Superlife October 200 mL 500 mL 1 litre Evolus Milk October Milk for Life November Bottle 16 ounce Half gallon Conaprole leche extra calcio February FLAVOURED Milk Frescos September 1999 Plastic bottle Half pint Lane Dairy Inc., U.S. (TX) Sweet, tropical flavoured milks targeted to the Hispanic market, ‘picky parents’, and calcium-conscious women. Kemps Chocolate LowFat Milk August Plastic bottles in six packs 8 ounce Marigold Foods, Inc., U.S. New Cookies ‘n Cream flavour. Mmmilk September Plastic bottle 8 ounce Shamrock Dairies, U.S. (AZ) New ‘kid-sized’ bottles sold in six packs. Producers Dairy Grab ‘N Go Milk September Plastic, shaped bottle Half pint Pint Producers Dairy Foods, Inc., Flavoured milk and Egg Nog. U.S. (CA) Full sleeve label used to block light. Sinton 2% Reduced Fat Milk October 6 Plastic bottle 14 ounce Sinton Dairy Foods Co., Bravo! Foods, Inc. (China Premium Food Corp.), U.S. Flavoured milk featuring Looney Tunes characters. New Products And Packaging Flavoured Milk (continued) NesQuik October Plastic bottle Gable-top carton Candia Recette de Chocolatier October Bottle Grip ‘n Go Milk November Plastic bottle Domo lang lecker +Milch December Slimline pack Egg Nog December Promised Land February Glass bottle Ambrosia Splat! February 16 ounce 32 ounce Nestlé USA New package; 60-day refrigerated shelf life. Candia, France 180-day shelf life chocolate milk. 12 ounce Land O’Lakes, U.S. Premium Strawberry – flavoured milk with added calcium. 1.5 litre Friesland Deutschland GmbH, Germany Chocolate milk with less cocoa and sugar than conventional cocoa drinks. 16 ounce Foster Farms, U.S. (CA) New single-serve package. 9.5 ounce Quart Promised Land Dairy, U.S. (TX) Flavoured milk with 25-day refrigerated shelf life. Unilever Bestfoods, U.K. Flavoured shelf-stable milkshakes targeted to children 4 to 11 years of age. Made for school lunchboxes. Ohayo Nyugyo, Japan Refrigerated veggie and fruit drinking yogourt. 60 cl 200 mL Yogourt, cultured Beverages Ohayo Oishiku Yasai Kajitsu Nomu Yogurt November Paper cup w/ plastic cap, straw Paperboard carton 200 mL Toni Swiss Müesli Drink December HDPE shaped bottle 250 mL Toni, Switzerland Flavoured yogourt and cereal drink. Bio smoothie December Plastic bottle Sunjuice Ltd., U.K. Flavoured drinking yogourt. Milk and other beverage blends Graduates Juicy Smoothy August Clear plastic bottle 32 ounce Gerber Products Co., U.S. (MI) Flavoured juice and dairy beverage for toddlers. Viva Fruit January Bottle Candia, France Juice and milk drink – new raspberry flavour. Noris Farms, U.S. (OR) Full line of organic milk – Nonfat, 1% Lowfat, 2% Reduced Fat, Whole. Loseley Chilled Products, U.K. Organic double cream. ORGANIC MILK AND Cream Organic Life June Gable-top carton Half gallon Loseley Organic Fresh Double Cream August Pot Horizon Organic August Aseptic box w/ recloseable cap Quart Horizon Organic Dairy, U.S. (CO) New aseptic box provides for eight-month shelf life. Organic Milk October Tetra Top carton w/ ScrewCap Pint Robert Wiseman Dairies, Scotland Full cream milk. GoodHeart Organics November Gable-top carton Half gallon Rockview Farms, U.S. (CA) Full line of "fresh, value-priced" organic milk. 284 mL 7 Roundup: New Products And Packaging …cont’d ORGANIC MILK AND Cream (continued) Organic Valley Organic Half & Half, and Heavy Whipping Cream November Carton 1 quart 8 ounce Organic Valley, U.S. (WI) Organic Valley Organic Lactose-Free Milk November Carton Half gallon Organic Valley, U.S. (WI) 1% milkfat. Bongrain Cheese USA (PA) Made with cultured pasteurized cream. Positioned as an alternative to sour and heavy creams, for use in sauces, soups and desserts. Dairy Crest Ingredients, U.K. Freeze-dried droplets of cream, for foodservice.Stable at room temperature; 12-month shelf life. Isigny Sainte-Mere, France Three flavours of cooking cream. Seasonal. New Zealand Milk Three varieties of extra thick flavoured whipped cream for Christmas – Couvoisier, Grand Marnier and Tia Maria Chocolate. Candia, France Semi-thick, light cream. CReam Alouette Crème Fraiche September Plastic tub 7 ounce 5 pound Freeze Dried Pearls October AOC Cream with Mushrooms November 25 cl Anchor Aerosol Whipped Cream November Aerosol can Babette Semi-Epaisse January Brik carton 20 cl BEVERAGES WITH MILK COMPONENTS Keith Floyd’s Tipsy Cream December New flavour of alcoholic pouring cream. H.P. Hood Inc., U.S. Flavoured, dairy-based refrigerated beverage aimed at children. U.K. Drambuie with cream aimed at adults under 35 years. Hendrie’s Karnival Kids Dairy Drinks October Gable-top carton Drambuie Cream September Bottle Options Cool September Tetra Brik carton 180 mL Novartis Consumer Health, U.K. Flavoured ready-to-drink beverage with UHT milk. Lower fat, reduced calories, aimed at weight conscious women. Nescafe Ice September Glass bottle 280 mL Nestlé, U.K. Chilled coffee beverage with milk components, in Vanilla and Mocha flavours. Aimed at youth market and soft drink consumers. Tsunami August Glass bottle South Beach Beverage Co., U.S. (CN) Dairy-based orange creamflavoured energy beverage. Milky Way Magic Stars Milk Way Shake August Bottle (Shake) Tetra carton (Magic Stars) 437 mL 945 mL 189 mL Lancashire Dairies, U.K. Shake – a conventional, thick, flavoured milkshake. Stars – a less thick, flavoured milk drink. Relax Your Mind December Tetra Brik carton 300 mL Taiwan Flavoured longlife milk drinks aimed at teenagers and young adults. 8 1.89 litre St. Ivel, U.K. 70 cl Roundup: New Products And Packaging …cont’d BEVERAGES WITH MILK COMPONENTS (continued) Jeff’s Amazing New York Egg Cream Soda December Glass bottle 9.5 ounce Egg Cream America Inc., U.S. (IL) New Coffee Dream flavour of cream soda. Made with cream; carbonated. Chocolate Moose Premium Milk Drink January Glass bottle 15.5 ounce North American Beverage Co., U.S. (NJ) Premium chocolate drink with more carbohydrates than sports drinks. Shelf stable. Silhouette Saveur Legere January Bottle Candia, France Soft drink made with milk, in two flavours. Mac Farms, Inc., U.S. (MA) Flavoured, carbonated milk-based beverage. Six-week shelf life refrigerated. Valio Inc., Finland Vanilla and Caramel flavoured custards in larger multi-serving package. Parmalat, Italy Ready to use dairy desserts. Acirca, Inc., U.S. Ready to serve soups containing cream and nonfat milk. Varieties are Autumn Harvest, Homestyle Broccoli, Country Corn Chowder, Ginger Carrot and Savory Tomato. 50 cl e-Moos March DESSERTS Fanny Custard August Gable-top carton Zabaglione Chocolate ‘warm in a cup’ January Tetra Brik Walnut Acres Certified Organic Soup February 500 g 500 mL PACKAGING INNOVATIONS Big Switch to Plastic A survey conducted in the U.S. among members of Food Engineering magazine’s executive advisory panel showed that plastic is the preferred packaging material. Almost four out of ten survey respondents said their firms will convert to plastic in the coming year, 23 percent will switch from paperboard, and 16 percent will switch from glass. Fragmentation of Distribution Channels (Issues impacting packaging decisions, ranked in order of importance) ■Growing importance of mass merchandisers in food sales and growth of club stores ■Changing requirements of quick-serve restaurants, restaurateurs and foodservice operators (Source: Food Engineering’s Executive Ad- The survey also found that almost seven out of ten firms made changes to their machinery. visor Panel Packaging Study 2000) Fu rt h e r, almost half indicated they will spend between $100,000 and $200,000 on new packaging equipment in 2001. More than one quarter anticipate spending $500,00 or more. Fragmentation of distribution channels is a primary underlying reason for comments on issues impacting packaging decisions. And the increased diversity in distribution channels means plants are expected to respond with more packaging sizes. 9 PACKAGING INNOVATIONS ...cont’d Dairies Celebrate Christmas with Festive Packaging Robert Wiseman Dairy U.K., featured 112 different packaging designs on its one litre, one pint and 500 mL Tetra Top cartons. The designs were created by consumers during a promotion for children. Smith Dairy in the U.S. featured the Clauses and Christmas nutcracker soldiers on a line of collectible Egg Nog bottles. Dairygate packaging in the U.K. sported a Christmas snow scene on cartons and plastic bottles. Protective Packaging Smith Dairy in the U.S. has adopted the yellow light-block HDPE jug to protect milk’s nutrients. Smith Dairy is planning to recoup some of its costs by selling billboard space on the label to other, non-competitive manufacturers. Labels and Graphics Two U.S. dairies revamped their year-round packaging to create a premium image and catch the consumer’s eye. Before After Marigold Foods redesigned its Kemp’s milk graphics to create a premium look and feel. 10 Smith Dairy is using metallic labels, reverse printed with eight colours, on its 8 ounce and 16 ounce Shamrock Farms and mmmilk bottles. Metallic labels are considered to be the next trend in milk labels because of their appeal to teenage boys and adult men, and their eye catching shelf appeal. OTHER INDUSTRY NEWS Distribution ■ MilkPEP’s school vending program: One hundred milk vending machines were placed in middle and high schools in five U.S. markets. The objective of the program is to determine the demand and potential sales of milk purchased through vending machines. The machines are monitored via a wireless Internet connection for route service and product freshness, and feature a glass front, which displays up to 360 singleserve bottles. ■ Mobile milk bar: The 40-foot milk bar will tour the U.K., attending farm shows and promoting the health benefits of milk. It can be staffed by up to three people who will serve milk, of course, as well as products featuring milk such as coffee and tea, and hot and cold food. Recycling ■ Recycling initiative for plastic bottles: RECOUP will begin by focussing on plastic milk bottle collection schemes in three areas, with a minimum of ten recycling banks in each area. An additional three million plastic bottles per year will be recycled. The program, launched by the U.K. Ministry of the Environment, will be funded by dairies and packaging companies, and landfill tax credits from UK Waste. A new milk segment "Free Farmed": A new “Free-Farmed” seal, approved by the U.S. federal government in September 2000, is designed to provide consumers with the option of choosing humanely produced products. Marketers wanting to use the seal on milk and milk products must attest that their cattle are well cared for. According to the American Humane Association (AHA) who launched the program, consumers have repeatedly said they would like to have the option of choosing humanely produced products and would be willing to pay more for them. The program will be administered and monitored by a nonprofit organization created by the AHA, while the USDA will monitor the inspection process. Among the first producers using the Free Farmed seal is Clover Stornetta Dairy Farms of California who agree to stringent quality standards, which exceed the state’s requirements for cell and bacteria counts. Du Breton Natural Pork of Quebec is the first Canadian company to use the Free Farmed seal. 11 PROMOTIONS ■ Milk finds true love: A humourous advertising and promotion campaign in South Wales featured milk as the inspiration to reunite couples. A TV commercial depicts a young man who, after being thrown out of the house by his girlfriend, is inspired by a glass of milk to woo her back. In a radio promotion, ex-par tners and ex-lovers phone in their sob stories in hopes of rekindling their passion and "making a fresh start with Fresh Co-op Milk". The caller with the most heart-rending story wins a weekend in Paris. Competitor Threats Taking nutrition claims in vain: A press conference held by Coca-Cola resulted in a flurry of press headlines … "Project Mother: Coke to test new milk products." But closer scrutiny revealed that instead of the boon to the milk industry as many U.S. dairy watchers initially thought, Coke’s plans might make this enormous competitor an even greater threat. All Coke has said is that the new products will have a nutritional profile "like that of milk". But, it has been clear on its recent partnership with Walt Disney and Procter and Gamble to pro d u c e f ru i t - f l a vo u red drinks. The pro d u c t s will use the Sunny Delight and Minute Maid brand names and build on the equity of Disney characters. If the two issues are related, the result may be a Yoo-hoo like beverage with little if any milk/dairy content. Your Comments At this point, the best guess is that the products will be shelf stable unrefrigerated (to fit with Coke’s current distribution system), will make contrived nutrition claims (using trace amounts of milk components), and will mean even greater competition for the dairy industry. Eroding milk’s territory: Danone’s latest new product launch in the U.K. is Activ’, a bottled water which provides 300 mg of calcium per litre, as much calcium as two glasses of milk. The company will spend (pounds sterling) 9m in a press and TV campaign to tout its health benefit claim. TV ads aim to show how calcium is an essential part of a daily diet with emphasis on consumption by children. Press advertorials will run in issues of women's and parenting magazines. Activ’ is sold in 1.5 litre bottles. We would like to know what you think of this issue of Milk Strategy Report. Please write in any comments or suggestions you have and mail or fax this portion of the newsletter, or send an e-mail to: Ellen Cooper Milk Strategy Report 30 Hope Crescent Belleville, Ontario K8P 4S2 Fax: 613-962-9516 [email protected]