Viva Voce Autumn 2016

VOCÉ
The ‘Lively Voice’ of Juniper
AUTUMN 2016
JUNIPER
GARDENS
LAUNCH
Australia Day
at Menora
P8
The Beat
goes on
P7
Christmas
party fun
P 10-11
Heading for
Cloud 9
P 19
Viva Vocé is the “lively
voice” of Juniper
Inside you will find news from around Juniper,
as we celebrate a good life for all our people!
About Juniper
Vision
A good life for all our people.
Mission
To enhance the independence, spiritual fulfilment
and enjoyment of life of older people through care,
accommodation and support services.
Values
Juniper is a Christian, values driven,
community benefit organisation that excels in
social enterprise for the benefit of the whole
Western Australian community.
Our antecedents first welcomed residents
1949 and we have now grown to more than
1,600 staff and 500 volunteers who work to
enhance the lives of more than 4,000 Western
Australians.
Juniper embraces core values to direct and guide
our actions, and reflect the Uniting Church ethos.
Have something to share?
Welcome is being warm, friendly, gracious,
empathetic to all, and open to new ideas.
If you have a story idea or want to share your
news, email [email protected] or
write to: Viva Vocé, Juniper, PO Box 810,
Balcatta WA 6914.
Respect is valuing people for their uniqueness and
being just and honest in our dealings.
Compassion is caring for others and responding
to need using the highest standards to provide
comfort and enable healing.
Submissions may be edited for space or clarity
and photographs submitted by email only may
be reproduced. For more information,
email [email protected].
Hope is looking forward with confidence and
expectation.
School Holidays
Contact details
Term 1 Break
Saturday 9 April – Monday 25 April
Juniper Central, 313 Main Street, Balcatta WA 6021
PO Box 810, Balcatta WA 6914
Term 2 Break
Saturday 2 July – Sunday 17 July
t: 9240 0313
Public Holidays
f: 9240 0329
Labour Day
Monday 7 March
e: [email protected]
Good Friday
Friday 25 March
w: www.juniper.org.au
Easter Monday
Monday 28 March
If you wish to join our mailing list,
please email us at:
[email protected].
ANZAC Day
Monday 25 April
WA Day
Monday 6 June
We respect your privacy. If you would prefer to not
receive further material from Juniper, please call
or email [email protected].
2
Viva vocé
Autumn 2016
Don’t forget …
Mother’s Day
Sunday 8 May
Vaughan’s message
I am currently on tour visiting
all of our sites (about 30 visits
in total) apprising our staff with
Juniper’s strategic direction over
the coming period.
This approach arose from a
request from staff though our
staff engagement survey process
for more clarity around where
the organisation is heading and
the implications of that activity
on the residents, clients and
staff at a particular site. Our staff
also appeared to be genuinely
interested in what is happening
across the organisation. Of
particular note is the interest
shown by our Perth based staff
on our services in the Kimberley.
The overarching driver for
Juniper is our 2013 Statement
of Strategic Intent to double our
response to the community over
the next 10 years.
It is in that context that during
2016 you will see a number
of major projects commence
subject to final approval by the
Juniper Board. These include:
•Albany. Commencement of a
multi-purpose centre and a 100
place care facility
•Katanning. Completion of 11
ensuites to bring the Bethshan
care facility up to contemporary
standards of accommodation
•Northam. Completion of the
refurbishment of the heritage
listed church hall as a staff
training and development and
multi-purpose centre
•Gosnells. Commencement of a
100 place care facility
•Karrinyup. Commencement of a
120 place care facility
•Menora. Commencement of
44 apartments as part of the
second stage of the Elimatta
renewal project
•Kimberley. Commencement
of a 30 place care facility
in Kununurra and staff
accommodation in Fitzroy
Crossing with more staff
accommodation to follow at
other Kimberley sites
•Bentley. Resolution of the
second masterplan for
Rowethorpe with preparatory
work commenced for first stage
renewal activity.
There are many
other projects
happening
in the life of
Juniper as
well with a
significant push
to help further
develop our
workforce and to prepare our
leadership and successorship
capability to reflect the
‘generational change’ that will
occur within the life of our current
strategic plan. Many of these
projects will be highlighted in
future editions of Viva Voce’.
All in all there are many
challenges and opportunities
ahead of us and I look forward to
your support and perseverance
as we embrace a huge range of
activities which will ultimately
benefit the lives of hundreds of
older West Australians.
Chief Executive
Celebrate Easter with us
Easter is one of the most significant festivals in the Christian
calender. Jesus Christ’s resurrection on Easter Sunday represents a
victory over death and is the foundation of the faith of Christians.
While much of the celebration of Easter in modern secular society has been commercialised around
chocolate bunnies and eggs the underlying messages are about rebirth, renewal and hope for the
future.
Australia’s migrant history gives us access to many of these folk traditions, so whether you
share eggs, chicks, bunnies or Australia’s own bilby, be sure to also celebrate the new life of the
resurrection.
Viva Vocé
Autumn 2016
3
VOCÉ
VOCÉ
VOCÉ
The ‘Lively Voice’ of Juniper
AUTUMN 2016
JUNIPER
GARDENS
LAUNCH
Australia Day
at Menora
P8
The Beat
goes on
P7
Christmas
party fun
P 10-11
Heading for
Cloud 9
P 19
A new look for Viva
We hope you enjoy the
new look for Viva Voce:
changes to the masthead
and layout make the
magazine more attractive
and easier to read. Enjoy!
If you have a story idea
or some great photos,
contact us at
[email protected].
Residents dig deep for fire appeal
The recent fires in the South West have been devastating.
Juniper staff and sites have responded generously with donations to
the victims.
Warren Brady, coordinator at retirement community Juniper
Rosemount in Dianella, reports they had a very successful Australia
Day lunch, raising $800 for the Lord Mayor’s bushfire appeal. A good
result by our residents! If you, a family member or friend wishes to
donate, you can do so through these charities:
Uniting Church Australia National Disaster Relief Fund
https://assembly.uca.org.au/donate
Lord Mayor’s Distress Relief Fund
www.appealswa.org.au
Gen Y drop pole position
Australians aged 80-plus are now more likely to drive than 18 to 24 year-olds,
new national data from researcher Roy Morgan reveals.
Over the past eight years, the proportion of
Australians aged 80-plus who get behind the
wheel has steadily increased—while 18 to 24
year-olds have become less inclined to drive.
For the first time, in 2015 the “oldies
surpassed the youngsters” as the more likely
group to drive.
Sixty nine percent of octogenarians were
more likely to get behind the wheel compared
to 68 percent of 18 to 24 year-olds.
For Council on the Ageing board member
and former senior copper Bob Kucera, this
was good news, saying older drivers were
generally safer on the roads.
“They’re far more experienced and usually
better drivers, quite frankly,” he told ABC
radio.
“You don’t see many 80-year-old hoons
getting their cars confiscated.”
4
Viva vocé
Autumn 2016
Juniper hosts Japanese delegates
A group of delegates from
Japan’s aged care industry
were extremely impressed
with Juniper’s facilities
during their site tour of both
the City of Bayswater Hostel
and Juniper Ella Williams.
The mix of researchers and aged
care professionals were keen to
hear about a number of topics
related to the delivery of aged
care in Australia.
Residential Manager Toni
Fyfe said the delegates were
particularly interested in learning
about creating a sustainable aged
care workforce.
“Things are changing in
Japan. While family members
traditionally cared for their elderly,
today for a number of reasons,
their need for aged care facilities
and services are growing,” said
Toni.
“They were also very interested in
our Cloud 9 Wellness Centre and
the murals and artwork we have
here.”
Juniper Ella Williams hosted
the group on day two of the
tour which included a talk on
dementia care from Val Wills, who
manages Cygnet and Hakea two
of our dementia-specific facilities.
“Above anything else they were
most impressed with the space
we have to utilise, including our
outdoor areas,” Val said.
“Most of the aged care facilities
in Japan are high-rise buildings
without any gardens and they
couldn’t believe how much space
we had.”
Residential Manager Kath
Detoni said the delegates were
also intrigued by the number
of activities taking place for
residents throughout Juniper Ella
Williams.
“We were delighted to host the
tour and it’s always interesting to
learn about the delivery of aged
care across different countries,”
she said.
“Most of the aged care
facilities in Japan are
high-rise buildings
without any gardens
and they couldn’t
believe how much
space we had.”
Retired and living with Juniper?
Need help at home?
Our professional home care and support
services are available to Juniper retirement
living residents. Enjoy independence and stay
connected with family and friends!
Personal care and domestic assistance
Social support for trips, outings and
appointments. You don’t need a referral to find
out more and many services are subsidised.
Contact Juniper Community on 6363 6324 or
email [email protected].
Viva Vocé
Autumn 2016
5
Congratulations Sara
Congratulations to Sara Atkinson, Juniper’s Area Manager (South) who recently
graduated from Leadership WA’s Signature Leadership Program.
The program fosters personal
growth, develops business
acumen, connects like-minded
individuals and helps leaders
serve their communities in a
myriad of ways.
“The program provided me with
many memorable moments
throughout the year and also
“It has been a real pleasure to
be part of the 2015 cohort, all of
whom are thoroughly inspirational
leaders.”
Supported into the program
by Juniper, Sara was one of 42
senior leaders who participated
in over 20 leadership experiences
with more than 100 speakers and
hosts in the year-long program.
Sara described the Signature
Leadership Program as
“transformational.”
Sara (centre) with colleagues
from the program
As an alumnus of Leadership WA,
Sara will join a network of over
550 leaders committed to making
a real difference in Western
Australia.
Happy birthday Edna!
Funky Fridays!
Surrounded by family, friends and staff at
Juniper Trinity, Edna Kirwan celebrated her
100th birthday on the 21st of December.
Everyone loves a Friday and that’s especially
true for the gang at Juniper Hilltop. Each
Friday before morning tea is served they
dress up and sing and dance to a popular
song.
A much-loved resident of Juniper Trinity
since 2012, Edna previously lived within
Juniper Rowethorpe’s retirement living
community.
Along with lots of flowers, gifts and cards
from friends and family, Edna also received
a congratulatory message from Her Majesty,
The Queen.
6
contributed to a number of
“wow” moments when one or
other of the group members
amazed me with their insights or
bravery,” she said.
Viva Vocé
Autumn 2016
A fantastic way to welcome in the weekend
and some great entertainment for residents.
Keep on grooving guys!
“On with the dance!
Let joy be unconfined.”
- Lord Byron
Drumming to the African beat
The hypnotic sounds of Africa echoed through the halls of Juniper Trinity as residents and staff
enjoyed an interactive African drumming session with Odai from African Oz Drum and Dance.
African Drumming has become
a popular activity among a
variety of groups in Australia
due to its long list of physical,
psychological and spiritual
benefits.
Instructor, Odai Affotey, said he
was excited to deliver his Aged
Care African Drumming, Song
and Movement program to
Juniper Trinity.
“Our African drumming programs
for people in an aged care setting
are designed to not only be fun
and interactive but to also help
boost memory, increase joy and
happiness, lessen boredom,
stress and loneliness and to also
help with coordination,” he said.
“We were overjoyed by the
enthusiasm of staff and residents
and we look forward to seeing
their smiling faces again.”
Therapy Assistant Joanne Hearle
organised the activity and was
thrilled with the results.
“Everyone had a chance to play a
musical instrument with Odai and
we all had a great time,” she said.
“Even our resident Corella, Bob
was mesmerised by the music!”
Scorecard’s teamwork prizes awarded
Our new team reward program,
Juniper Scorecard, started in
January and two sites have
taken the lead, winning $300
each in the first month.
in the top five. The initiative
aims to reward staff for good
performance in the areas of
attendance, turnover and injury
rates.
City of Bayswater Hostel and
Juniper Tranby tied for first
place, followed by Elimatta,
Cygnet/Hakea and John Bryant
In addition to rewarding high
performing teams on a monthly
basis, a prize will be awarded to
the team with the most points at
the end of the year. Your team
decides how to spend your
award money. For example,
have a morning tea, order
pizzas for lunch, buy a nice
new coffee machine - it’s up to
you. Well done to all teams and
let’s keep working to improve
attendance, reduce turnover
and stop injuries.
Viva Vocé
Autumn 2016
7
Australia Day at Menora
Juniper Elimatta Retirement Living woke to a warm humid early
6am Tuesday morning on 26th January 2016 to celebrate their
first Australia Day celebration here at the village.
Our resident Royal Australian
Army Bugler, Lance Corporal
Dave Scott broke the early
morning air with “Stand Fast” to
commence the ceremony.
With all the residents excited
about this special day on the
Australian calendar, it was not
difficult to have everyone in
attendance gather around the
flag pole.
With the ceremony having all
the hallmarks of an official day
at Parliament House, Mr Jim
Crockett raised the Australian
8
Viva Vocé
Autumn 2016
flag to the sounds of “Reveille”
played by L/Cpl Scott, followed
by an oration by Mr Kevin
Thomas. Then everyone sung
the National Anthem with
enthusiasm followed by Mrs
Beth Burston concluding
the Australia Day morning
ceremonies with Blessing.
With all the formalities
concluded the residents were
invited to the clubrooms
where the ladies of the social
committee of the village
presented a lavish hearty
breakfast, with a mystery raffle.
The tickets were keenly sought
after with Australiana prizes
such as thongs, clappers and
even a stubby holder with a can
of VB.
Everybody left happy and
looking forward to our next
major function at the village.
Kevin Thomas
Juniper Elimatta Retirement
Living Residents Committee
Chairperson
Donations reap rewards
Through the generosity of residents, family, friends and staff, record breaking
results were achieved for the annual Juniper Tranby Christmas Raffle.
“We have been very blessed
with donations this year and had
over 20 prizes on offer including
a toaster, beauty and perfume
packs and even a $50 pre-paid
Visa card,” said Administration
Officer Karelyn Hounsfield.
The raffle was a huge success,
raising a record amount of $484.
Residents will decide together
on how the money will be
spent. The money raised from
the previous Christmas Raffle
bought a new pool table for the
facility.
Gifts
exchanged
at Juniper
Juniper threw open its
doors to a lovely group
of ladies from Borneo,
who came to see how
we do aged care in
Australia.
Ladies from the
Women’s Bureau
Sarawak Foundation
were treated to morning
tea and toured several of
our sites and gifts were
exchanged.
Thanks to all site staff
for their hospitality and
friendliness towards our
special guests.
Juniper John Bryant in
Marangaroo was among
our sites hosting the
Women’s Bureau group.
Viva Vocé
Autumn 2016
9
How we celebrated Christmas across our sites
Christmas at Rowethorpe
Christmas at Mertome
10
Viva Vocé
Autumn 2016
Christmas Lights in the Heights
Christmas at Pilgrim
Our Juniper Community clients
enjoyed a special, luminous bus
outing to celebrate the Christmas
season. Juniper Community staff,
Chris Wallace and Emma McLoughlin
organised an evening filled with
Christmas glow which began with an
early dinner at Hillarys Boat Harbour
followed by a visit to the indoor
Christmas display, Lights in the
Heights in Padbury. The interactive
display run by the local church
included walk-through Christmas
storybooks, a family movie with
synchronised light show, Santa
and his sleigh, a Christmas Tree
Wonderland, nativity play and even
a snow storm. The dazzling evening
was enjoyed by all and ended with a
drive around the spectacular outdoor
light displays on Prairie Dunes Road.
Christmas at Trinity
Viva Vocé
Autumn 2016
11
Juniper Gardens
blooms in Balcatta
A new interactive garden space, created to provide an oasis
of safety and tranquillity has opened in Balcatta.
Juniper Gardens, located
on Burwood Road, is
tailored to meet our people’s
special needs and has
been carefully designed
to provide accessible
and stimulating outdoor
activities; connections with
nature, families and friends
and the means to grow and
harvest home-style produce.
Chief Executive Vaughan
Harding said people of all
ages can enjoy the space,
which also serves as an
exceptional volunteering
opportunity to individuals
and groups from throughout
the community.
“Wide pathways for
wheelchairs and raised
garden beds make the
space very accessible and
a wide range of edible and
fragrant plantings have
Juniper Gardens at Balcatta
12
Viva Vocé
Autumn 2016
been carefully selected to
provide a variety of sensory
and enjoyable interactive
experiences,” he said.
“An outdoor kitchen,
complete with barbecues
and a pizza oven enables
visitors to prepare and eat
produce picked fresh from
the garden.”
The garden, which has
already been visited by
clients in our Home Care
programs and the residents
of the adjacent Juniper
St Andrew’s care facility,
is flourishing with its
combination of new and
original plantings that are
producing strawberries,
figs, corn, lemons, herbs,
tomatoes and much more.
The gardens also pay tribute
to a rich local growing
history with mature fig,
pomegranate and bay leaf
trees donated by former
market gardeners of long
standing in the region,
the D’Ercole family, who
includes Juniper Central’s
own Maria Orifici.
Officially opened on 11
December 2015 by Juniper
Board Chair Fred Boshart
and Rev Steve Francis,
Moderator of the Uniting
Church in Western Australia,
the project was supported
by grants from LotteryWest
and the City of Stirling.
If you have time to spare
and want to help in the
garden, contact Juniper’s
Volunteer Coordinator on
9240 0313 or volunteering@
juniper.org.au.
Moderator Rev Steve Francis (left)
and Board Chair Fred Boshart
officially open Juniper Gardens
Beryl Grant and
Raelene Siford
The pizza oven
gets a workout
cooking home-grown produce
Pizza anyone? Community Executive Manager
Daymon Joseph (right) serves our guests
Viva Vocé
Autumn 2016
13
We salute our super volunteers
December 5 was
International
Volunteer Day and we
warmly thanked all
Juniper volunteers for
their contribution to
a good life for all our
people.
He also led celebrations to give
thanks to volunteers at a lovely
high tea in Perth.
Our volunteers comprise bus
and buggy drivers, visitors,
pastoral care helpers, gardeners,
librarians, admin assistants,
simulation actors, community
visitors and many other roles.
For those wishing to volunteer
at Juniper just send an email
to [email protected].
au or call 9240 0313. If you
want to volunteer outside of the
organisation visit
volunteeringwa.org.au.
Volunteer Coordinator Tim Law
hit the road to join our team at
Juniper Bethshan, to give thanks
and celebrate a great bunch
of people who are making a
positive change in our residents’
lives.
Volunteers celebrate in Perth last year in the Rothschild Room, Perth Zoo.
Celebrating
103 years!
Congratulations to Josie
Waycott from Juniper
Hillcrest who celebrated
her 103rd birthday on
November 4th last year.
Josie, who came to live
at Juniper Hillcrest in
2002, enjoyed a delicious
looking birthday cake and
some time with family.
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Viva Vocé
Autumn 2016
The super volunteers team at Juniper Bethshan, with Tim pictured back
row, left and Tamika Turich, Residential Manager Bethshan front row, right.
On this day
1 March 1975
Colour television broadcasts in Australia for the first time and was so popular that by 1978, two
thirds of Australian viewers owned a colour television set.
9 March 1870
Granny Smith (Maria Ann Smith) dies. ‘Granny’ Smith discovered a seedling apple that had
developed from the remains of French crab apples growing by a creek on her farm in Ryde,
Sydney. Although local orchardists cultivated the tart green skinned apple, it was not commercially
developed in Smith’s lifetime.
22 March 1987
A barge carrying 3,200 tonnes of trash leaves New York Harbour in search of a dumping ground
only to return months later with the same trash!
5 April 1932
Phar Lap, known as Australia’s greatest racehorse, dies under
suspicious circumstances. Born and bred in New Zealand, Phar Lap
dominated Australian horseracing in the four years of his career,
winning 37 of the 51 races he entered. In 1930/1931 he won 14 races
in a row, including the Melbourne Cup. On this day in 1932 Phar Lap’s
trainer found him with a fever and in severe pain. A few hours later
he died. Many believed he had been poisoned and in 2006 Australian
Synchrotron Research scientists claimed it was almost certain Phar
Lap was poisoned with arsenic 35 hours before he died.
10 April 1912
The largest passenger steamship of its time, the RMS Titanic departs on
its maiden voyage. Considered the pinnacle of naval architecture and
reported to be “practically unsinkable”, the Titantic struck an iceberg and
tragically sank four days later.
10 May 1908
The first Mother’s Day is celebrated in Grafton West Virginia.
15 May 2010
Jessica Watson sails into Sydney and becomes the youngest person to sail non-stop and
unassisted around the world at 16 years old – three days before her 17th birthday.
31 May 1884
John Harvey Kellogg patents the cornflake. The popular cereal was created
by accident when Kellogg, a doctor favouring holistic methods, was looking to
improve the diet of his hospital patients. While boiling wheat to produce a more
digestible substitute for bread, Kellogg accidentally left a pot of boiled wheat to
stand and become tempered. After the rolling process the grains of wheat became
large thin flakes that when baked, became crisp and light – the cornflake!
Viva Vocé
Autumn 2016
15
Welcome to Juniper
A warm welcome to all the new staff members who have joined Juniper in
recent months in a wide variety of roles. We’d like to introduce a number of
new recruits who are also key contacts for you within the Juniper team.
Rachel Lowry
Area Manager, Kimberley Region
Rachel Lowry joins us in the
new position of Area Manager,
Kimberley Region, overseeing
the management of Juniper’s
residential facilities in Derby,
Wyndham and Fitzroy Crossing.
Rachel has worked in aged care
for 14 years in a variety of roles
and is familiar with the far north
of our state, having worked
most recently in Halls Creek,
Derby and Fitzroy Crossing.
“I am impressed with the low turnover rate of staff
at Juniper and I’ve really appreciated the genuine
friendliness and helpfulness of management and
staff,” she said.
If you’re having trouble placing Rachel’s accent, it’s
a blend of Irish and Canadian.
Alison, her husband and two teenage children
are avid Fremantle Dockers supporters and have
been members of the club for many years. It’s no
surprise then, her favourite colour is purple!
Diane Piper
Clinical Training Consultant
As our new Clinical Training
Consultant, Diane will support
and assist staff with their
clinical education needs as
well as keep staff updated on
important clinical issues so
we can continue to provide a
high standard of support to
residents and clients.
A Registered Nurse and Midwife with a Certificate
IV in Training and Assessment, Diane has a broad
range of experience working within the private and
public health system and private and not-for-profit
organisations.
“I lived in both countries for a while and when I
meet people, I am most frequently asked about my
accent,” she laughs.
“This role offers a great deal of variety and I’m very
much looking forward to meeting the wide range of
staff throughout Juniper. I’m feeling very welcomed
by everyone,” she said.
Alison Dores
Claire Darch
Area Manager, Coastal
Health and Safety Advisor
Alison Dores joined the Juniper
team as Area Manager for our
Coastal sites as Christmas
celebrations began across the
organisation - a great time to
meet new people!
Alison is passionate about
quality across systems and
brings skills and experience
from management, quality, clinical and education
roles in private, non profit and government
employers, working in both rural and city settings.
“I am delighted to join an organisation that truly
reflects its core values in every area. It has certainly
been evident in the Juniper welcome I have
received,” said Alison.
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Viva Vocé
Autumn 2016
Claire Darch is our new Health
and Safety Advisor and can
assist with any occupational
safety and health queries at
Juniper’s Coastal sites and
Carramar, Juniper Riverslea and
City of Bayswater Hostel. Claire
can help staff with ergonomic
information, hazard/incident
investigations as required,
health and safety audits and
training.
With university qualifications in both health and
safety and exercise science, Claire previously
worked for labour hire and mining/construction
companies. She is now excited to apply her
knowledge and skills to the aged care sector.
Fond farewell to our
lovely ladies
Long Serving Staff
We gave Shirley Whyte a heart-felt
send off in December, marking her
retirement and the close of a 20-plus
year career at Juniper.
We acknowledge our staff who have
achieved many years’ service and we
thank them for their commitment
and the positive effect they have on
people’s lives every day.
Starting as a dietary
assistant at John
Wesley in July 1993
Shirley went on to
“support ordering
services” before
finding even more
friendship and
fond memories at
Juniper Annesley
where she spent
the best part of
a decade as a
laundress.
Fun filled futures await
Shirley Whyte (left)
and Amanda Lorimer
from Juniper Annesley.
She said retirement
gives her the
opportunity to
concentrate on her
family, husband and
travelling including
a few cruises!
We also bade farewell to Juniper Annesley’s
Residential Manager Mandy Lorimer who takes her
career in a new direction with another provider.
Mandy was instrumental in leading Annesley
through significant change over the past two-anda-half years, Area Manager Sara Atkinson said.
“In addition, she has been involved in the TRACS
project that advanced Annesley’s place as a
teaching and learning aged care home with an
excellent reputation throughout WA and has
assisted in ensuring that this ethos is maintained
and promoted on an on-going basis,” she said.
Well done Jo-Anne
We also congratulate former Learning and
Innovations Coordinator Jo-Anne Coughlan as new
Residential Manager at Juniper Annesley, building
on her considerable nursing, clinical and aged care
management experience.
Cheryl Boland, Juniper Sarah Hardey
30 years
Maureen Newhill, Juniper Rowethorpe Catering 25 years
Robyn Lloyd, Juniper Bethshan,
20 years
Rowan McIvor, Juniper Hilltop
20 years
Marilyn Keenan, Juniper Chrystal Halliday
15 years
Linda Kenny, Juniper Chrystal Halliday
15 years
Margreta Holmes, Juniper Community
15 years
Dianne Stuart, Juniper Ella Williams
15 years
Elzbieta Glowacz, Juniper Riverslea
15 years
John Persic, Juniper Riverslea
15 years
Elizabeth Ackrell, Juniper Sarah Hardey
15 years
Elizabeth Bland, Juniper Trinity
15 years
Charles Burton, Maintenance
10 years
Lucy Hutchinson, Juniper Chrystal Halliday
10 years
Champo Ngweshe, Juniper Chrystal Halliday
10 years
Made Madon, City of Baywater Hostel
10 years
Susan Crofts, Juniper Community
10 years
Ursel Gray, Juniper Community
10 years
Denise Johnson, Juniper Ella Williams
10 years
Bandhana Prasad, Juniper Ella Williams
10 years
Susan Nelson, Juniper Pilgrim
10 years
Margaret Fogo, Juniper Riverslea
10 years
Ranjan Elikewela, Catering Operations
10 years
Margaret Curry, Juniper Trinity
10 years
Heather Dare, Juniper Trinity
10 years
Viva Vocé
Autumn 2016
17
Focus on Training and Development
Meet our dedicated Training and Development Services team who are working
hard behind the scenes to provide staff with a vast array of training and
development opportunities, securing Juniper’s impressive reputation as a
quality learning organisation.
Back row: Natalie Caruana, Nick the manual handling mannequin and Marlene Morris
Front row: Lynne Hayward, Diane Piper, Margaret Antonucci, Tim Law and Teresa Cicirello
(Gerard Meek and Jacqueline Bridge absent).
Managed by Margaret Antonucci,
the Training and Development
Services team include a Training
Consultant – Operational,
Training Consultant – Clinical,
Part time Training Consultant
- Clinical, Corporate No Lift
Trainer, Fire Safety Trainer,
Volunteer Coordinator and our
two Receptionists/Administration
Support based at Juniper
Central.
“In addition to planning,
promoting and delivering training
across the organisation, our team
also runs the Juniper Leadership
Development Program for
frontline supervisors and the
Juniper Succession Management
Program,” said Margaret.
“We deliver a comprehensive
orientation program to all new
Juniper employees, source
18
Viva Vocé
Autumn 2016
resources for our regional
facilities, access professional
development opportunities for
staff and also source funding or
scholarships to support career
pathways within Juniper.”
Recently, an iCare4 Training
Module was developed and
rolled out as the result of a
collaborative effort between
Training and Development
Services and Juniper’s
Information, Communication and
Technology (ICT) team.
“We were also excited to launch
a new Career Pathways poster
– a resource that illustrates how
staff can grow and progress
their career within Juniper,” said
Margaret.
With the aim of delivering
paperless Corporate
Orientations, new employees
now receive a USB at Orientation
that contains all of their induction
material. This year the team will
continue to provide best practice
staff development across the
organisation.
“We are a small but busy team
and there is never a dull moment
in the world of Training and
Development,” said Margaret.
“Our comradery and support for
each other is the reason we can
deliver such a wide variety of
services across Juniper. Together
we bring a breadth of knowledge,
experience and enthusiasm to
the table. Without the team’s
commitment and dedication
to training and volunteers, we
couldn’t uphold our reputation as
both a learning organisation and
Employer of Choice.”
Holistic care leaves residents on Cloud 9
Six months ago Daniel Kam, Juniper’s physiotherapist at City of Bayswater Hostel,
asked residents a simple question: “How is pain affecting your daily life?” The simple
question generated an emotional response, planting the seed for a holistic, personcentred approach to pain treatment, aptly named the Cloud 9 Wellness Suite.
Opened in June last year, Daniel
says Cloud 9 is all about the
residents and their needs, from
the calming blue colour of the
walls (chosen by residents) and
the fun, customised activities,
to the flexible appointments and
virtually open door policy.
“What we offer here is a customer
service model which is very much
in line with the current trend
in aged care shifting towards
consumer choice,” he said.
With the introduction of group
sessions, new friendships have
formed throughout the facility.
“It’s still professional but the
residents think of us as their
friend. We’re interested in their
general wellbeing and how their
aches and pains affect their
mood, their sleep and their daily
living.”
“We always want to up the ante
and now treatment sessions
have become a social experience
for many of our residents,” said
Daniel.
Staff at Cloud 9 keep a list of
resident birthdays and break
out the ‘Party Box’ during a
session if someone is celebrating
a birthday. Sombreros, helium
balloons, Hawaiian leis, live
music, karaoke, boxing exercises
and kinetic sandcastle parties
are just some examples of the
fun taking place during Cloud 9
sessions.
“We deliver over 100 treatments
a week and some residents will
pop in for an impromptu visit if
they feel like it. It’s proving to
be a model of care that is both
sustainable and viable. We’re not
just ticking boxes here – we’re
smashing them!” said Daniel.
Physiotherapist Daniel Kam
Congratulations
to the team
at Cloud 9
Wellness Suite
for winning
the Innovation
award in Round
One of the 2016
Juniper Awards
for Excellence.
Resident Allan Hanton enjoying kinetic sand with Therapy Assistant Veronica Maumill.
Viva Vocé
Autumn 2016
19
Hammer time!
Monthly DIY workshops at
Bunnings have residents from
Juniper St Andrew’s in Balcatta
rediscovering their love of
woodwork and building things.
Therapy Assistant Robyn Kevill,
who runs a weekly Men’s
Group has been organising the
workshops with Bunnings for the
last seven months.
“It all started with my 12-year-old
grandson,” she said.
“I was brainstorming new activity
ideas for our Men’s Group and
my grandson who had just made
a toolbox at a Bunnings DIY
workshop, suggested we do the
same with our residents.”
It wasn’t long before Robyn and
the group attended their first
workshop at Bunnings Balcatta
where they made their own
toolboxes.
“The Activities Coordinator
invited us to return on a regular
basis and sometimes he will
come out to Juniper St Andrew’s,
so our residents with dementia
or those unable to travel can also
participate,” said Robyn.
As well as the social interaction,
participants also benefit from
using their hands and the
coordination and focus required
to pick up nails and use tools.
Many of the creations such as
serving trays, key holders and
even a rocking chair have been
sold at the facility’s Friday craft
stall.
“It’s great seeing residents doing
something they really love again.
We now also have a few ladies
taking part in the workshops.
Everyone has a great time and
afterwards we enjoy tea and
coffee and a little browse around
Bunnings,” said Robyn.
Left to right: Robert Richardson, Robert Edwards, Lui De Cinque, Harry Van Rooyen (volunteer),
Robyn Kevill (Juniper Therapy Assistant) and Geoff Aitken
Yes!
Please accept my donation to Juniper.
Every year thousands of Western Australians depend on a high quality of care from Juniper.
You can help Juniper deliver the best services to our residents and community clients by making a valued donation.
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Juniper
313 Main Street, Balcatta WA 6021
PO Box 810, Balcatta WA 6914
Telephone: (08) 9240 0313
Facsimile: (08) 9240 0329
Email: [email protected]
Website: www.juniper.org.au
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