Garaga Adds Two New Garage Door Models

Transcription

VOLUME 25
H
E
ISSUE 3
Garaga Adds
Two New Garage Door Models
QUEBEC - To complement the modern and contemporary
designs seen on many new houses or even for more
traditional styles, Garaga is adding two new garage door
model patterns to its range of garage doors, the Vog and
Prestige models.
The Vog and Prestige designs were developed to
coordinate with Novatech’s entry door models.
The Vog model has horizontal, V-shaped lines,
40 inches long embossed on each section, giving a
contemporary look to the garage door. It is well-suited
for both modern and contemporary style houses.
The Prestige model is composed of refined,
rectangular embossed patterns (40.5" x 15") with contours
thatarehighlightedwithfinedetails.Itisdesignedfor
more traditional architectural styles.
Maxime Gendreau, Director of Marketing at
Garaga notes, “Consulting with consumers and our
network of dealers uncovered that homeowners are
increasingly looking to perfectly coordinate the design
of their entry door with that of their garage door. The
trend is the same for the windows that can be added to
the garage door and the main entry door.”
Gendreau adds, “These two new embossed doors are available for
Garaga’s Standard+ door. This 1 ¾" door is injected with polyurethane
For links to our
advertisers go to
www.garagedoornews.com
NEWS
G ARAGE D OOR
T
MARCH 2016
foam and provides an R-16 thermal resistance factor. The Standard+
comes in nine different colors. In addition to these two new door designs,
the Standard+ includes nine other model patterns.”
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3
The Garage Door News
MARCH 2016
ADVERTISER INDEX
Advanced Plastic Corp.
847-674-2070
Page 10
Atlas Rolling Entry Systems
800-267-8773
Page 16, 17
BD Loops
714-890-1604
Page 10
Clopay Building Products
800-526-4301
Page 7
Collier
877-548-2799
Page 8
Croskill Overhead Doors
800-567-7472
Page 14
DEK Canada Inc.
800-361-3198
Page 1
Devanco Canada
855-931-3334
Page 3
Doormaster Door and Gates
866-421-3604
Page 12
Flexiforce
877-300-7412
Page 5
Genie Company
800-843-4084
Page 31
Goff's Enterprises
800-713-3285
Page 28
LiftMaster
800-323-2276
Page 4, 11, 15
Miller Edge
800-220-3343
Page 13
Newton's Apple
800 583-9903
Page 27
Ridge Doors
800-361-7123
Page 3
Schweiss Doors
507-426-8273
Page 14
Service Door Industries Ltd.
905-670-1200
Back Page
Service Spring Corp.
800-752-8522
Page 6
Slipit Industries Inc
845-778-7219
Page 30
Steel-Craft Door Products Ltd.
800-463-3667
Page 2
SuperSeal Manufacturing
800-337-3239
Page 9
H
E
LETTERS TO THE EDITOR
Letters to the Editor regarding anything
that you see in this newspaper or elsewhere
in the industry are welcome. Letters
should be approximately 200 words, and
faxed to:
THE EDITOR, Garage Door News, fax to
866-838-2967. Please include your name
and phone number. Your letter will appear
anonymously if requested.
1331 Harvest Bend
Lasalle, ON Canada
N9H 2B5
Toll-Free Tel: 866-854-0561
Toll-Free Fax: 866-838-2967
e-mail: [email protected]
Since 1948
NEWS
G ARAGE D OOR
T
LM21XPBB
LM21AFCB
LM21XP
Published by KRUBUS Inc.
Publisher: Dave Bussière
[email protected]
Editor:
Lucia Krupa
[email protected]
Administrative Support: Accu-tel
The Garage Door News welcomes comments
and suggestions. Letters to the Editor and
articles are also welcomed. The Garage Door
News is a monthly publication for garage door
installers and manufacturers. The information
included in this paper is intended solely for the
use of the reader. No part of this publication
may be reproduced in any matter without the
expressed written permission of the Editor.
The ideas and suggestions expressed in this
paper are those of the writers. KRUBUS INC.
will not be liable for the use of the information,
opinions or products expressed, advertised or
otherwise contained herein.
POSTMASTER: Please forward address corrections to:
1331 Harvest Bend
Lasalle, ON Canada N9H 2B5
269 Walker St., #637
Detroit, MI USA 48207
MANUFACTURER OF QUALITY
GARAGE DOOR COMPONENTS:
ROil Tempered Wire Springs (.192 to .468)
RTrack: 2" and 3"
RPerforated Angle: 1-1/4 x 1-1/4" (16, 14 and 13g)
RHorizontal Angle: 2" x 2"
RVertical Angle: 1-1/2" x 4-1/2"
RStruts 2-1/4" and 3"
RClips, brackets, etc.
Rand more...!
WE SATISFY YOUR DEMANDS WITH QUALITY PARTS.
Our manufacturing facility is situated at
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When you sell one for each member of the family, this little remote
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COMING IN APRIL 2016
Preview at IDAExpo™
© 2016 LiftMaster All Rights Reserved
5
The Case Page:
MARCH 2016
global hardware solutions since 1980
www.flexiforceusa.com
p 877.300.7412
e [email protected]
LAST MONTH'S CASE & ANSWER
Case 25-2:
Case 25-2 ANSWER:
This is an interesting case because it presents
Watching the Competition Too Closely
When Bill was offered the opportunity to take over the daily
operations of GDN Doors from the company’s founder, he was eager to
accept the challenge. Part of Bill’s interest in the position was the fact that
the company had a 40 year history in the region. He felt that he could help
GDN Doors tap into some of the potential that comes with that history.
GDN Doors always made most of their money on commercial
installations and parking facilities, but it quickly became clear that the
owner of the business cared more about the residential side. He loved the
sales volume that it provided. It was also the point of major competition
with a rival door company that was really disliked by GDN Doors’ owner.
And so, Bill wanted to focus on the profit centers of commercial
and parking work, but he was required to spend considerable time and
effort on the much less profitable residential sales side. In general, Bill
was willing to accept this part of the job, but a recent ad campaign by
the rival company has brought the issue to a head. The rival has started
running ads in the local daily newspaper and on two of the local radio
stations. Their tagline “The best garage door company in town” has really
frustrated Bill’s boss.
While Bill is ready to ignore the campaign so that he can
concentrate on the more profitable product lines, he knows that he will be
asked to address the current issue.
How does he follow his view of the company while answering the
calls of the owner?
a problem with
multiple dimensions.
First, Bill has to deal with the immediate issue at hand – responding
to his boss’s concerns over a competitor’s actions -- while maintaining a
focus on his own priorities. Bill finds this frustrating because he sees the
residential competitor as a distraction that is not impacting GDN Doors’
core business. The reality, however, is that we often have to follow direction
from a supervisor, even if we don’t necessarily agree. And it is entirely
possible that Bill is mistakenly brushing aside the residential competition.
So, for example, it is possible that Bill’s boss knows that it is useful to keep
competitive pressure high in the residential sector so that the competitor
has less opportunity to focus on the commercial/industrial work that GDN
Doors finds more profitable.
This case also highlights a longer term issue. It is important that Bill
find a way to bring the ideas of his boss and himself closer together. This can
be done by working to understand his boss’s priorities. It can also be done
by explaining and demonstrating the benefits of Bill’s way of thinking. It is
important to remember that most people do not dramatically change their
line of thinking overnight. Usually, it is best to try for incremental change.
The key for Bill, therefore, is to work through these situations
trying to demonstrate that he is willing to listen to the thoughts of the
company owner. At the same time, he needs to demonstrate that his own
line of thinking has value, and is based on Bill’s own experience. It is,
realistically, this experience that made Bill the logical person to place in
this position.
Case 25-3: A Prospective Customer
As General Manager of
GDN Doors, Bill was responsible
for all aspects of the company’s
operations. As a former installer,
he had spent his early years in
management with the company
focused on service and product
quality,
technician
training,
inventory controls and scheduling.
Once he was comfortable with
that side of the business, he threw
himself into the sales and marketing
side.
While he had no formal
training in sales and marketing,
his technical understanding of
the industry, coupled with a hard
work ethic and likable personality
brought success. His goal in these
sales efforts was not to personally
take over the sales function, but to
understand it enough to be able to
direct the next stage of growth for
GDN Doors.
Bill periodically worked in
the showroom and at home shows
to understand the residential side
of the business. To get a handle on
the commercial side of the door
business, Bill started working with
one existing customer. He also
spent the last four months going
after a major service contract with
a distribution and warehousing
company that GDN Doors had
never dealt with. It was a long and
detailed process that was coming
closer to success when Bill received
the news today that his key contact
at the company had abruptly left the
company.
Bill was worried that all of
the informal discussions they had
had, and the negotiations were now
wasted. Does he need to start the
whole process over again?
NOTICE TO CASE READERS:
All business cases in the Garage
Door News involve fictitious
companies facing realistic business
problems.
6
MARCH 2016
LiftMaster Unveils Redesigned Dealer
Extranet Website
ILLINOIS - LiftMaster recently announced the launch of its
new Dealer Extranet web site
Dealer.LiftMaster.com, which
has been fully redesigned to
improve the customer experience.
This new website provides LiftMaster’s customers
with a modern, one-stop resource for doing business with
LiftMaster. Developed on the
scalable, flexible SAP
Hybris
Commerce
platform, the site
is easier to use and
features
enhancements such as faster, more accurate
search results, an
improved configurator to help users
find the right commercial door opera-
tor system, a simplified shopping and checkout experience, and the ability to filter product
searches by category.
“We are excited to be able to offer this
enhanced website experience for our customers to help simplify the way they do business
with us.” said John Villanueva, Vice President,
Marketing. “This site makes it easier than ever
to find, purchase, install and service LiftMaster
products, and provides our customers with an
array of business tools as well as sales and marketing resources.”
Las Vegas
Convention Center
April 27-30, 2016
Education Unlike Any Other Expo
Registered attendees of the 2016 IDAExpo in Las Vegas will gain valuable insights into all aspects of running a door
company in today’s challenging business climate. The program will provide information most applicable to today’s
challenges and opportunities.
We’ll also have some fun!
Headlining the full-day of seminars on Wednesday,
April 27, is Patti Wood, considered the nation’s leading authority on body language. Her session titled: The
Secret Signals of Selling and Body Language Insights to
Rock Your Business will amaze you with her insights, while
keeping you laughing throughout the presentation.
Patti has shared her energy, humor and savvy with
Fortune 500 companies and association audiences
for 25 years. She is called “The gold standard of body
language experts” by the Washington Post and credited
in the New York Times with bringing the topic into the
national consciousness.
As a communication expert she trains,
coaches and consults with law enforcement, the media and corporate
clients. A former University Instructor in
Communication, she is the author of
Success Signals-Understanding Body
Language, Easy Speaking-Presentation Skills and The Conflict Cure. She
speaks on PBS, BBC, CNN, FOX News,
E! Entertainment and VH1, is quoted
in many self help books, and appears
regularly in hundreds of newspapers
and magazines including: Us Weekly, Psychology Today, People, The
Miami Herald, Reuters,UPI, Ladies
TRAINING
The education continues
on Thursday, April 28,
with a second full day of
industry seminars. This
information-packed
You don’t become an industry
leader without day
will also
insights by
years of sacrifice. It comes
frominclude
the things
a
man
who
has
a unique
done behind the scenes; the early mornings,
the shortened lunch breaks,
and the 7:30on
AMbusiness
to
perspective
whenever the job is finished.
and industry. Tom Ryan has
appeared twice on the Late
But every sacrifice has led to us being a leader
Show
with
David Letterman,
in spring manufacturing,
parts
distribution,
and
has
innovative technology, and education. 20 years of
stand-up comedy
under
But,
Take Home the Gold. Team up with
SSChis
for belt.
a
it’s his ability to
chance to win Olympic sized prizes!
customize clean,
BOOTH #701
original material that
makes him a unique
and natural fit for
the IDAExpo. Tom
says, “People like hearing about their organization from
an outside perspective. And as it turns out, the world of
business is a lot funnier than people think.”
One of his best known routines centers on the profitability of two well known products, Morton Salt and Arm &
Hammer Baking Soda.
“I’ve always wondered how the Morton Salt Company
more sales and proﬁts.
Gallery® Collection
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Discover the rewarding possibilities of selling a trusted line of stylish garage doors to
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© 2013 Clopay Building Products Company, Inc., a Griffon company.
044478clopayTradeNwsprnt10x12.indd 1
7/12/13 2:23 PM
8
MARCH 2016
Overhead Door Earns ICC Evaluation Service
Listing on StormTite Rolling Steel Garage Door
TEXAS - Overhead Door
Corporation’s StormTite Model
625 Rolling Steel Door has earned
the highest quality of product
review through certification by
the ICC Evaluation Service (ICCES).
The
ICC-ES
listing
provides assurance that the
StormTite Model 625 meets the
International Energy Conservation
Code (IECC) consensus standards
for air infiltration through test
reports, calculations, examination
of product information and
quality control methods.
“Our StormTite Model
625 was designed for thermal
protection,” said Jennifer Malcuit,
rolling steel product manager for
Overhead Door. “Attaining this
recognition is exciting for us,
but also great news for architects
looking for products that meet the
requirements listed on the ICCES website.”
ICC-ES President Shahin
Moinian explains why ICC-ES
Building Product Listings are so
important. “Overhead Door can
now reference the building product
listing to ensure building officials
and the building industry that the
product meets the requirements of
consensus standards referenced in
the I-Codes,” Moinian said.
The company notes that
building departments have a
long history of using evaluation
reports and can rely on the ICCES listing of StormTite Model
625 as a basis for using and
approving this rolling steel door
in construction projects requiring
the 2012 or 2015 IECC code on
air infiltration. Overhead Door
can be found as a listee at http://
www.icc-es.org/.
New U.S. Residential Construction in January 2016
WASHINGTON, D.C. - The
U.S. Census Bureau and the
Department of Housing and Urban
Development jointly announced
the following new residential
construction statistics for January
2016:
BUILDING PERMITS
Privately-owned housing
units authorized by building permits
800-567-1647
in January were at a seasonally
adjusted annual rate of 1,202,000.
This is 0.2 percent (±0.5%) below
the revised December rate of
1,204,000, but is 13.5 percent
(±1.5%) above the January 2015
estimate of 1,059,000.
Single-family authorizations in January were at a rate of
720,000; this is 1.6 percent (±1.0%)
below the revised December figure
of 732,000. Authorizations of units
in buildings with five units or more
were at a rate of 442,000 in January.
HOUSING STARTS
starts in January were at a seasonally
adjusted annual rate of 1,099,000.
This is 3.8 percent (±12.0%) below
the revised December estimate
of 1,143,000, but is 1.8 percent
(±13.5%) above the January 2015
rate of 1,080,000.
Single-family housing starts
in January were at a rate of 731,000;
this is 3.9 percent (±10.5%) below
the revised December figure of
761,000. The January rate for units
in buildings with five units or more
was 354,000.
HOUSING COMPLETIONS
completions in January were
at a seasonally adjusted annual
rate of 1,057,000. This is 2.0
percent (±9.3%) above the revised
December estimate of 1,036,000
and is 8.4 percent (±13.2%) above
the January 2015 rate of 975,000.
Single-family
housing
completions in January were at a
rate of 693,000; this is 1.4 percent
(±10.2%) below the revised
December rate of 703,000. The
January rate for units in buildings
with five units or more was
351,000.
Past issues of
are available at
9
Amarr Introduces New
Microsite for Architects
NORTH CAROLINA - Entrematic has introduced an architect microsite for
Amarr commercial products called architects.amarr.com. The site is intended
in large part to introduce and inform architects to Amarr commercial products,
Amarr sustainability and Amarr products in LEED case studies.
“We’ve found that a majority of architects prefer to access information online rather than
keeping a traditional
binder library,” Entrematic vice president
of marketing Vickie
Lents said. “The new
microsite allows architects to easily navigate
our product offerings
through a sleek, modern web design that is
branched from Amarr.
com.”
“We’re very
proud of the microsite,
which will provide architects easy, quick access to Amarr commercial products,” Lents added.
MARCH 2016
Canadian Housing
Starts Trend Lower in
January
ONTARIO - The trend measure of housing starts in Canada was
199,169 units in January compared to 203,304 in December,
according to Canada Mortgage and Housing Corporation (CMHC).
The trend is a six-month moving average of the monthly seasonally
adjusted annual rates (SAAR) of housing starts.
“Housing starts trended down across the country with the
exception of Ontario,” said Bob Dugan, CMHC Chief Economist.
“The overall decline is mostly attributable to a slowdown in the
Prairies where the housing starts trend was at a 4-year low in
January. The slowdown in new housing activity coincides with an
unemployment rate that is at a 5-year high in Alberta.”
CMHC uses the trend measure as a complement to the
monthly SAAR of housing starts to account for considerable
swings in monthly estimates and obtain a more complete picture of
the state of Canada’s housing market. In some situations analyzing
only SAAR data can be misleading, as they are largely driven by
the multi-unit segment of the market which can vary significantly
from one month to the next.
The standalone monthly SAAR was 165,861 units in
Continued Page 12
10
MARCH 2016
Schweiss Doors Has Solution for
Minnesota Farmer
corn and soybeans. It’s also home
to 60 dairy heifers.
Ten years ago, Schweiss
installed a bifold door on a larger
machine shed at Stoney Creek, so
when Hoese started researching
options for replacing the sliding
MINNESOTA - When faced with
the replacement of the sliding
doors on an existing building at
Stoney Creek Farms in Glencoe,
Minn., Chad Hoese selected a
hydraulic door from Schweiss
Doors. Stoney Creek Farms
covers 2,500 acres, producing
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doors, Schweiss Doors was on his
list. “I did a little homework and
learned about what worked and
what didn’t work,” he says. Hoese
says he would have put another
bifold door on this building but
Continued Page 30
Amarr Door Center
Open House Calendar
for 2016
NORTH CAROLINA - Entrematic has announced their 2016 Amarr Door
Center open house schedule. Each of the Amarr Door Centers is scheduled
to hold an open house every other year, and dealers are encouraged to call
their local Amarr Door Center to determine the open house dates for their
area.
“The Door Center open houses are great opportunities to learn
more about new Amarr products and Amarr dealer e-Tools that make their
job easier,” Entrematic Vice President of Marketing Vickie Lents said.
“It’s also a way to socialize and network with Entrematic Team Members
and our vendor partners.”
Open house times vary by Door Center location. Dealer invitations
to Amarr Door Center open houses are usually sent about a month prior to
the local event date.
“If your local Door Center is hosting an open house during 2016,
we hope to see you there,” Lents added. “Amarr open houses at your local
door center are a convenient way to see in person the new Amarr products.
Plus there is always special open house pricing, event giveaways and free
lunch!”
Grow Your Business
by Getting Your
Customers Connected.
Connectivity isn’t a future trend – it’s the present! Give your Customers peace of
mind with new LiftMaster® Logic 5.0 Commercial Door Operators. With exclusive
MyQ® Technology, they have the power to monitor and control their doors from
anywhere and receive alerts via smartphone, tablet or computer.
Contact your LiftMaster Sales Representative, call Customer Care
at 800.323.2276 or visit Dealer.LiftMaster.com.
Apple® and iPhone® are registered trademarks of Apple Inc.
12
23
The
The Garage
Garage Door
Door News
News
MARCH 2016
2016
FEBRUARY
Attending the IDA Expo
LAS VEGAS – This April, garage
door dealers and technicians will
converge in Las Vegas for the
2016 IDA Expo. Attending the
Expo is an investment of time and
money, so it is important to think
about what you want to achieve
at the convention. Ideally, this
includes time on the exhibit floor,
in educational workshops and
networking.
The Exhibit Floor
At this year’s IDA Expo in
Las Vegas, there will be 11 hours
available to walk the exhibit floor
and interact with approximately
130 exhibitors. It is a good idea to
use the annual door trade shows
to visit current suppliers. This
allows meeting key people, seeing
new products and discussing
concerns in an informal manner.
Dealers should also visit the
booths of manufacturers and
distributors that they are not
currently
purchasing
from.
This further develops product
knowledge and has the potential
to lay the ground work for future
purchases. Seeing products and
revenue options beyond current
sales provides seeds for future
growth ideas.
Educational Workshops
In addition to the exhibits,
there are a couple of dozen
workshops
and
educational
opportunities at the IDA Expo.
For managers, workshop topics
include
sales,
marketing,
workplace safety and dealing
with the competition. Technicians
and managers can benefit from
technical workshops on topics
such as UL updates, commercial
operators and dock levelers.
These workshops are
generally interactive. This means
that you can ask questions, or
quietly sit back and benefit from
the questions that others ask.
Networking
The IDA Expo is also a
great opportunity to network
with dealers from across North
America and around the world.
While networking opportunities
exist on the exhibition floor, less
formal opportunities also exist.
The Expo also includes three
optional events: a motorcycle
ride through Red Rock Canyon,
the Expo Golf Tournament
and the President's Awards
Banquet. Each of these provides
the opportunity for interaction
between dealers, distributors and
manufacturers.
CANADIAN HOUSING (Cont'd)
January, down from 172,533
units in December. The SAAR of
urban starts decreased by 3.0 per
cent in January to 153,701 units.
Multiple urban starts decreased
by 5.3 per cent to 95,406 units in
January and the single-detached
urban starts increased by 1.0 per
cent to 58,295 units.
In January, the seasonally
adjusted annual rate of urban
starts decreased in Québec, the
Prairies and British Columbia, but
increased in Ontario and Atlantic
Canada.
Rural starts were estimated
at a seasonally adjusted annual
rate of 12,160 units.
Quiet. Durable.Strong.
Garage door operation simplified.
•Limited Lifetime Warranty, environmentally friendly
•24V Direct Drive motor - no noisy chain or weak belt
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Western Canada:
Canadian Doormaster Electric Ltd.
1-866-421-3604
www.canadiandoormaster.com
Eastern Canada:
DVOD Hardware, Inc.
1-416-258-9784
www.sommercanada.com
USA:
SOMMER USA, Inc.
1-877-766-6607
www.sommer-usa.com
14
MARCH 2016
MARKETING
Understanding How Homeowners
Make Major Purchase Decisions
By Dave Bussière
I
t is important for business people to
understand how their potential customers go
about making a purchase decision. It allows
a company to adjust their product offering to
respond to that decision process. This column
highlights the consumer decision making
process and how garage door companies can
influence that process to enhance sales.
It is generally understood that consumers go through a series of stages for major purchase decisions. Most frequently referred to
as the Consumer Decision Making Process, it
provides a framework for understanding how a
homeowner progresses towards a potential purchase.
Problem or Opportunity Recognition
Homeowners will often recognize that
they need a garage door system because of their
CROSKILL
OVERHEAD
DOORS LTD.
MANUFACTURER OF
INDUSTRIAL-COMMERCIAL
CR175 STEEL INSULATED
SECTIONAL DOORS
POLYCARBONATE DOORS
CUSTOM BUILT WOOD
CARRIAGE HOUSE DOORS
24 GA STEEL
REPLACEMENT SECTIONS
1-800-567-7472
519-291-1034 • FAX: 519-291-5661
email: [email protected]
personal experience with that door. So, for example, the garage door opener is failing. Or the
garage door has too many dents on a steel door,
or small holes for a wooden door. Or maybe the
homeowners realize that the door aesthetics are
reducing the value of their home.
They can also realize that they want to
replace their garage door opener because they
read articles and ads about new features in
openers such as web and smart phone access
and safety features. On the garage door side,
ads and websites can convince homeowners
that an investment in a new garage door or the
addition of windows will enhance the house
value, insulation quality and pride in the aesthetics of the house. Advertising and participation at home shows can help teach people that
the look and functional features of the garage
door matter.
Data Collection and Evaluation
Once homeowners decide that they need
or want to buy a new garage door or opener,
they look for information about alternatives.
Typically this includes web searches for information about purchase options and things to
avoid. It usually includes visits to door companies and home improvement stores. Often,
homeowners also turn to neighbors and relatives to learn from their experiences.
Typically, this data collection stage
includes a search for product specifications,
pricing, installation information, warranty
information etc. Homeowners want to understand what options they have. Because the
purchase of a garage door or opener is an infrequent event, most homeowners will treat
the purchase as a new experience – it will be a
brand new product search.
A door company can influence this
process in several ways.
First, it can make detailed information
available on their website. This can be done
directly through their own website content
or through links to manufacturers’ sites. The
website can also include information on the
door dealer’s installation and service record.
This enhances the manufacturer warranty
data. Pricing data will also help. It is understandable that companies are hesitant to put
firm pricing online, but for infrequent purchases, a consumer may want to know an approximate price range, so as to understand the
overall commitment they are looking at.
Second, a door dealer can influence the
type of data that is being collected. So, for example, it is entirely fair for a door company
in northern areas to stress the importance of
insulation and weather-stripping. This would
lead the homeowner to ask similar informaContinued Page 28
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Read 12:36 PM
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Now with
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to upgrade your product line with our best openers yet.
Wi-Fi® is a registered trademark of Wi-Fi Alliance
APRIL 27 - 30, 2016
CARNAVAL AT THE
LAS VEGAS
Save the Date!
IDAExpo 2016 Keynote Speaker
Mike Abrashoff
Former Commander of the USS Benfold, and author of It’s Your Ship
Mike Abrashoff is at the center of one of the most remarkable
modern day stories of organizational transformation. At the age of
36, the Navy selected Mike to become Commander of USS Benfold.
At the time he was the most junior commanding officer in the Pacific
Fleet – on a ship that was plagued by low morale, high turnover
and abysmal performance evaluations. Few thought
that the ship could improve - yet 12 months later the
ship was ranked #1 in performance – using the same
crew. People were amazed and the lesson was clear
– leadership matters and culture is everything.
You won’t want to miss this empowering message!
IDAExpo 2016 Charity Recipient
Semper Fi Fund
Supporters of post 9/11, and wounded members
of the U.S. Armed Forces
The Semper Fi Fund, and it’s
program America’s Fund,
provide immediate financial
assistance and lifetime support
to post-9/11 wounded,
critically ill and injured
members of all branches of the U.S. Armed
Forces, and their families, ensuring that they have
the resources they need during the recovery and
transition back to their communities.
Schedule of Events
Wednesday, April 27, 2016
7:00 a.m. - 5:00 p.m.
7:30 a.m. - 4:00 p.m.
8:00 a.m. - 4:00 p.m.
9:00 a.m. - 5:00 p.m.
8:00 a.m. - 5:30 p.m.
12 noon - 6:00 p.m.
General Registration (Rio Hotel)
IDEA Testing (pre-registration required)
Jim Giles Memorial Scholarship Motorcycle Ride
IDEA Train-the-Trainer (pre-registration required)
Educational Workshops (see below)
IDA Scholarship Foundation Golf Tournament
n Management
n Technical
n All Audiences
Schedule subject to change
Wednesday Workshops (Location: Rio Hotel):
8:00 a.m. - 9:30 a.m.
n #1 You’re Certified! Now What?
8:00 a.m. - 9:30 a.m.
n #2 Why Does Google Love or Hate My Business on Any Given Day?
n #3 Understanding Door and Gate Traffic Dynamics to Maximize Activation, Safety, and Performance
8:00 a.m. - 9:30 a.m.
8:00 a.m. - 5:30 p.m.
8:30 a.m. - 5:30 p.m.
n Special Full Day Course - The Three Legged School – Creating a Profitable Dealership
n Two-day School - Commercial Rolling and Rolling Steel Fire Door (Day 1)
n Two-day School - Commercial Sectional Door Systems (Day 1)
10:00 a.m. - 11:30 a.m.
n #4 UL 325 - Demystifying a Common Denominator of Our Industry
1:00 p.m. - 2:00 p.m.
1:00 p.m. - 2:00 p.m.
1:00 p.m. - 2:00 p.m.
n #5 UL 325 Panel Discussion
n #6 Selling at the Local Level
n #7 A Guide to E-mail Newsletters - The Greatest Customer Retention Plan!
2:30 p.m. - 4:00 p.m.
n #8 Special Presentation - The Secret Signals of Selling and Body Language Insights
4:30 p.m. - 5:30 p.m.
4:30 p.m. - 5:30 p.m.
4:30 p.m. - 5:30 p.m.
n #9 Fenestration - More Than the Definition Conveys
n #10 How to Handle an OSHA Inspection
n #11 UL 325 Update for Gate Operators
8:00 a.m. - 5:30 p.m.
Thursday, April 28, 2016
7:00 a.m. - 5:00 p.m.
7:30 a.m. - 4:00 p.m.
8:00 a.m. - 6:00 p.m.
1:00 p.m. - 5:00 p.m.
7:00 p.m. - 9:00 p.m.
General Registration (Rio Hotel)
IDEA Testing (pre-registration required)
Educational Workshops (see below)
Certification Testing for Combined Two-Day School Attendees
President’s Awards Banquet (Cocktails 6:30 p.m. - Location: Rio Hotel)
Thursday Workshops (Location: Rio Hotel):
8:00 a.m. - 11:00 a.m.
n Two-day School - Commercial Rolling and Rolling Steel Fire Door (Day 2)
n Two-day School - Commercial Sectional Door Systems (Day 2)
8:00 a.m. - 11:00 a.m.
9:00 a.m. - 10:30 a.m.
9:00 a.m. - 10:30 a.m.
9:00 a.m. - 10:30 a.m.
9:00 a.m. - 10:30 a.m.
n #12 How to Track Sales
n #13 Mock Trial - Door Dealer on Trial for Rolling Door Accident
n #14 Stepping Up to CDOs
n #15 What’s Holding You Back? Issues That Keep Owners from Prospering
11:00 a.m. - 12 noon
n #16 What’s So Funny About Garage Doors?
1:30 p.m. - 2:30 p.m.
1:30 p.m. - 2:30 p.m.
1:30 p.m. - 2:30 p.m.
1:30 p.m. - 2:30 p.m.
n #17 Surviving and Thriving in a Consolidating World
n #18 Thermal Performance: A Hot and Cold Topic
n #19 Dock Leveler Safety
n #20 Five Steps to Reach More Customers in Local Searches
3:00 p.m. - 4:30 p.m.
3:00 p.m. - 4:30 p.m.
3:00 p.m. - 4:30 p.m.
3:00 p.m. - 4:30 p.m.
n #21 Hiring Family Members of Employees
n #22 Social Selling - Using LinkedIn to Generate Opportunities
n #23 Using the Media to Fight Bad Bob
n #24 What’s the Next Big Threat to Our Industry
5:00 p.m. - 6:00 p.m.
n #25 Garage Doors: What May Emerge as a Turbulent Next Decade
Friday, April 29, 2016
8:00 a.m. - 5:00 p.m.
8:00 a.m. - 8:30 a.m.
8:30 a.m. - 10:00 a.m.
10:30 a.m. - 5:00 p.m.
12 noon - 2:00 p.m.
General Registration (Las Vegas Convention Center)
IDA Annual Meeting of Members
Opening Session with Keynote Speaker Mike Abrashoff (Rio Hotel)
Exhibits Opening Day (Las Vegas Convention Center)
Lunch (Inside Las Vegas Convention Center North Halls)
Saturday, April 30, 2016
8:00 a.m. - 10:00 a.m.
n IDEA The SuperTech!
(SuperTech program is open to fully registered persons and door technicians registered separately.)
9:00 a.m. - 12 noon
10:30 a.m. - 3:00 p.m.
12 noon - 2:00 p.m.
General Registration (Las Vegas Convention Center)
Exhibits (Las Vegas Convention Center)
Lunch (Inside Las Vegas Convention Center North Halls)
01-20-2015
IDEA Two-Day Technical Schools
Wednesday and Thursday, April 27-28, 2016
After a successful launch in 2013 of a two-day school for experienced technicians, IDEA is once again offering them for the 2016
IDAExpo, running two concurrent schools on Wednesday and Thursday, April 27-28, at the Las Vegas Convention Center.
The two-day Rolling Steel/Rolling Steel Fire Door course will be presented along with a two-day school on Commercial
Sectional Doors, run at the same time.
The classes are intended for experienced technicians and are not hands-on training courses.
Although attendees are not required to be enrolled in IDEA certification programs, the schools are ideal as pre-examination
classes, and testing for related IDEA certification designations will be offered at the conclusion of the second day.
The exams offered for attendees who wish to earn certification at the conclusion of their selected school, are: Commercial Sectional
Door Systems Technician Certification, Commercial Rolling Door Systems Technician Certification and Rolling Steel Fire
Door Technician Certification.
Important Notes:
• To register for either of the twoday schools, use the IDAExpo
Registration Form, whether or
not you intend to sit for one or
more certification exams at the
conclusion of the school.
• To attend either of the schools
and also sit for one or more
certification exams, you must
apply for the certification
program(s) through IDEA. Visit
www.dooreducation.com, and
apply normally. Indicate on the
IDEA Certification application
form that you intend to take your
exam at the “Two Day School.”
• Individuals will be permitted to
take only the exam related to
their chosen school. IDEA staff
will notify all school attendees of
the time and location of postExposition testing availability.
• Fully registered Expo attendees
may attend all or any portion of
either two-day school, as with any
other educational programming
taking place at the event.
However, testing is not available
to anyone who has not applied
for the certification examination in
advance of testing.
• Individuals will be permitted to
apply for certification on-site,
but full payment is required
before being allowed to sit for an
examination.
Commercial Sectional
Doors 2-Day Schedule
(Times are estimated and subject to change.)
8:30 am - 10:00 am
(Times are estimated and subject to change.)
Introduction.
Introduction.
Codes, Standards, and
Industry Organizations.
Types of Doors.
10:15 am - 11:30 am
Components Counterbalance, Track.
11:30 am - 1:00 pm
Lunch break.
(on your own)
1:00 pm - 2:00 pm
Rolling Steel/Rolling Steel
Fire Doors 2-Day Schedule
8:00 am - 10:00 am
Rolling Door Materials
and Finishes.
Components.
4:30 pm - 5:30 pm
10:15 am - 11:45 am
Specifications for
Sectional Doors.
11:45 pm - 1:00 pm
Lunch break.
(on your own)
Obtaining and Installing
the Correct Door.
1:00 pm - 2:00 pm
Fire Door Automatic
Closing Devices.
Operator Installation.
2:30 pm - 4:00 pm
Obtaining and Installing
the Correct Rolling Door.
Service and Operation
of Commercial Sectional
Doors.
4:30 pm - 5:30 pm
Questions, discussion.
8:00 am - 9:00 am
9:30 am - 11:00 am
Types of Jambs.
Specialty Applications.
Methods of Operation.
2:30 pm - 4:00 pm
Codes, Standards, and
Industry Organizations.
The Importance of Safety
(combined groups)
Course Review
Class Concludes
Methods of Operation.
Electric Operator
Installations.
Service and Operation
of Rolling Doors.
8:00 am - 9:00 am
9:30 am - 11:00 am
The Importance of Safety
(combined groups)
Course Review
Class Concludes
11:00 am - 1:00 pm
Lunch and study time for
certification candidates
(on your own)
11:00 am - 1:00 pm
Lunch and study time for
certification candidates
(on your own)
1:00 pm - 5:00 pm
Certification Testing
(combined groups)
1:00 pm - 5:00 pm
Certification Testing
(combined groups)
Las Vegas Convention Center & Rio Hotel • April 27-30, 2016
Register for IDAExpo 2016 Today!
Fast. Easy. Convenient.
REGISTER IN
ADVANCE
TO SAVE!
Deadline:
April 1, 2016
Registration for our industry’s premier exposition
has never been
easier. Go to
idaexpo.org for information on events,
downloadable event registration forms, travel
information and online registration. And you
should do it quickly to take advantage of savings
and to make sure your business keeps up with the
competition!
IDA Member
Non-Member
Full Registration (advance) .................. $295.00 .........$355.00
Full Registration (on-site) ...................... $315.00 .........$375.00
Each additional person (advance) .... $195.00 .........$230.00
Each additional person (on-site) ........ $215.00 .........$250.00
Includes: Exhibits with lunches, Opening Session, Workshops, 2-Day Schools,
SuperTech Workshop, and President’s Awards Banquet.
Exhibits Only (advance) ......................... $70.00 ...........$95.00
Exhibits Only (on-site) ............................. $90.00 .........$115.00
Includes: Friday and Saturday exhibits only. Does not include lunches.
Awards Banquet ...................................... $70.00 ...........$70.00
Wednesday Workshops (advance) .... $145.00 .........$170.00
Wednesday Workshops (on-site) ........ $165.00 .........$190.00
Includes: All-day workshops Wednesday ONLY.
Thursday Workshops (advance) ......... $145.00 .........$170.00
Thursday Workshops (on-site).............. $165.00 .........$190.00
Includes: All-day workshops Thursday ONLY.
2-Day Commercial Rolling Steel Fire Door
Technician School ................................. $100.00 .........$100.00
Includes: 2-Day Commercial Rolling Steel Fire Door Technician School ONLY.
2-Day Commercial Sectional Door Systems
Installer School ....................................... $100.00 .........$100.00
Includes: 2-Day Commercial Door Installer School ONLY.
SuperTech Saturday Program ................ $40.00 ...........$40.00
Includes: SuperTech Saturday Program and Saturday exhibits ONLY.
Get the
IDAExpo App!
IDAExpo will feature a mobile app.
Available for iOS and Android, this
app will feature an interactive
exhibit hall map, all show events,
education sessions, social media
links, and much more!
Use the QR code to get the
Lumi Show app, or go to:
http://get.lumishow.com.
Show
information
will be
available
April 19.
Make plans now to
attend IDAExpo 2016
Official Host Hotel
Rio All Suite Hotel and Casino
3700 W. Flamingo Road •Las Vegas, Nevada, 89103 • 866-746-7671
Group rate: $129 Sunday - Thursday, $160 Friday - Saturday • Reservation Center 888-746-6955 (use code SRIDA6)
Discounted rates through March 25, 2016.
For Hotel Reservations:
www.IDAExpo.org/hotel-travel
Las Vegas Convention Center
3150 Paradise Road • Las Vegas, NV • 702-892-0711
www.lvcva.com
McCarran International Airport (LAS)
McCarran is the main commercial airport for Las
Vegas. About 5 miles south of downtown Las Vegas.
www.mccarran.com
Important Notice: Beware of Unauthorized Housing Providers, Offers.
You may be contacted by an unauthorized hotel/housing provider purporting to service the IDAExpo™. Please note: These are unauthorized
housing companies which have no authority and no permission to use the IDAExpo name or to contact attendees or exhibitors. The companies may be unable to provide IDAExpo attendees and exhibitors with complete services. IDA urges you to use caution when considering
making reservations from these companies. The Rio Las Vegas hotel is the only authorized housing provider for IDAExpo. Please be assured we
are committed to providing you with the best quality services to make your experience with IDAExpo a positive one. If you are contacted by
an unauthorized housing provider, please notify show management at [email protected] or call (937) 698-8042.
NOTE: The following companies are NOT AFFILIATED with IDAExpo:
• CBS International • Convention Housing Management • Global Housing Services, Inc • TradeShow Housing • Wholesale Travel Planners
24
MARCH 2016
APPOINTMENTS
The Chamberlain Group
Introduces New CEO
ILLINOIS - The Chamberlain Group, Inc. (CGI)
recently announced that JoAnna Sohovich has
been appointed CEO. “We are very excited about
the strategic expertise JoAnna will provide our
company,” said Craig Duchossois, CEO of CGI
parent company The Duchossois Group. “Her
background and values made her the obvious fit
for this position, and we are looking forward to
her leadership and insight.”
JoAnna Sohovich
Sohovich has had a distinguished career at
both Honeywell and Stanley Black & Decker, where she most recently
served as Global President of the $1.6 billion Stanley Engineered
Fastening. Sohovich began her career as an officer in the United States
Navy and holds a B.S. in Economics from the United States Naval
Academy and an MBA from Santa Clara University.
“JoAnna’s depth of experience coupled with strong leadership
capabilities make her a welcome addition to CGI,” said Bob Markwart,
President, LiftMaster Americas.
As CEO of CGI, Sohovich will oversee the company’s global
operations. With a strong background in quality, Sohovich has a track
record of delivering innovative products. She also has experience
developing customer-centric strategies and leading teams concentrated
on residential, commercial and industrial connectivity.
“CGI’s products are becoming more integrated into the
connected lives of their users,” said Sohovich, referring to the MyQ
connectivity technology embedded in LiftMaster and Chamberlain
products. “We will continue to drive innovation, while maintaining
industry-leading quality throughout our manufacturing processes.”
“JoAnna is joining CGI at the perfect time,” said Brad Opel,
Executive Vice President, Chamberlain Americas. “Her IoT and
technology experience will be an asset to our connectivity strategy.”
Entrematic
Announces Promotion
NORTH CAROLINA - Entrematic recently
announced that Travis N. Hill has been promoted
to regional sales manager for the company’s
Midwest territory. Hill joined the company in
1996 as assistant manager of the Dallas Door
Center.
During his career at Entrematic, Hill
became a general manager and worked at several
Amarr Door Centers. He was promoted to sales
Travis N. Hill
manager in 2001 and in that capacity has covered
a number of sales territories in the South, Midwest and Southwest.
A native of El Paso, Texas, Hill now lives in Cypress, Texas.
He is a 1992 graduate of Southwest Texas State University where he
received a B.A. degree in political science.
CPSG Announces New Chairman
of the Board & President and
Chief Operating Officer
COLORADO - Controlled Products Systems Group
(CPSG) announced the appointment of Brian
Huitt, CEO, to the additional role of Chairman of
the Board. Huitt has 25 years of experience in the
industry and co-founded a division of CPSG. His
role on the board will allow him greater influence on
the company’s long-term strategic vision.
Additionally, Ross Porter was named
Brian Huitt
President and Chief Operating Officer.
“Ross’ unique skill set, combined with
his understanding of our business, makes him a superb fit with our
organization,” said Huitt. “We are very fortunate to have him on our team.”
Porter has been instrumental to CPSG as an advisor since the
company’s acquisition by The Duchossois Group in the fall of 2014.
Porter brings a wealth of experience to CPSG, having served over
25 years at consumer durables companies in roles
spanning general management, operations and
finance. As President of Irwin Tools, home of the
well-known Vise-Grip brand, he created significant
organic and acquisitive value.
“CPSG’s customer-centric culture and focus
on delivering value-added service and support makes
them the best source for perimeter access solutions,”
Ross Porter
said Porter. “I am excited to be supporting the growth
and success of the business.”
The company plans to strategically expand its footprint and
continue to get closer to customers to help them drive their businesses
forward. Maintaining a reputation for supplying safe and reliable perimeter
access solutions, CPSG is incorporating new technologies into product
and system offerings.
“Adding Ross to our organization signifies CPSG’s dedication
to leadership in our market,” said Huitt. “I am excited for his continued
contributions.”
C.H.I. Overhead Doors
Announces New Hire
ILLINOIS - C.H.I. Overhead Doors recently
announced the hiring of Bryan Butcher as the new
Quality Administrator. His primary focus will be
to analyze quality data to help prioritize areas of
improvement to their quality process. By analyzing
customer and production data, Butcher will help
support the total commitment to quality at C.H.I.
Butcher has over 20 years of quality and process
improvement experience from his time working at
Bryan Butcher
Caterpillar, as well as other manufacturing facilities.
His insight to quality is sure to be a valuable asset to C.H.I.
25
MARCH 2016
CLASSIFIEDS
Commercial Door Installer Position
Available Immediately
Looking for an ambitious experienced
technician to become a member of our
Commercial Installation team for our
Commercial Door Sales & Installation
division. A team player with experience in
the construction industry whose primary
responsibilities will be the professional
installation of Overhead Coiling doors,
Security Grilles, Fire Doors, Counter
Shutters, Sectional and Warehouse
doors, and Commercial Operators on
projectsthroughoutSouthernCalifornia.
1 year experience required, as well as
certifications for forklifts and scissor
lifts. Must have a solid work ethic, a
clean driving record, be comfortable
with heights, well organized, and able to
represent our company in a professional
manner with an emphasis on exceptional
customer service.
We are a recognized leader in the
Southern California Garage Door
industry with diversified and dedicated
interests in Residential Garage Door
Systems, Fireplaces, Mantels, and the
HVAC businesses. We look forward to
continuing our steady growth into the
future by expanding our Commercial
door business.
Located in Upland, this position is
full-time employment. Compensation
package is generous and will be
commensurate to your level of
experience. Take advantage of this
opportunity to become a valued member
of our great and growing team!
Officecontactinformation–
943SeaboardCourt,Upland,Ca91786,
(909) 981-3300, ext. 209
Wanted: Experienced Commercial
Overhead Door Installer
Seaway Doors Ltd, established in
1978 in eastern Ontario is looking for
an experienced garage door installer/
technician for the commercial overhead
door sector. You must have minimum 5
years experience in the industry, valid
driver's license and a reliable work
ethic. We offer a competitive wage
package and a safe and clean working
environment. We are receiving resumes
via fax at 613-925-1509 or email:
[email protected]
Business for Sale
Home based mobile garage (residential)
doorbusinessestablishedin1978inSan
Francisco with 10% growth per year.
Owner trying to retire. Make money the
1st day. No liabilities, no debts. Just 35
years of good will. $45,000 takes it all.
HKDoorCompany&TrainingSchool
(415) 971-2400 (24-7).
Overhead Garage Door Business
for Sale
Providing sales, service & installation of
garage doors, we are Long Island N.Y.’s
most impressive garage door showroom
with over 20 full size doors on display.
Successfully & profitably established as
a premier high end garage door dealer
since 2006 and growing. The sale is all
inclusive, including a F150 Ford pick-up
truck, tools and inventory.
Please contact seller by email –
[email protected]
Experienced Commercial Door
Technician
SuperiorDoorServiceshasproudlybeen
serving Vancouver's Fraser Valley for over
30 years is looking for an experienced
commercial Door Installer / Technician /
Servicemantojoinourteam.
Jobincludesinstalling&servicinglarge
commercialoverheaddoors,installing&
servicing electric operators, any electrical
experience would be an asset. We
offer competitive wages based on your
experienceandagreathealth&benefits
package. Must have a valid driver's
license with a clean record and be able to
work well with others.
Please forward Resume to
[email protected] or Fax to
604-792-4294
Tired of the cold?
ActionAutomaticDoor&Gateislooking
for experienced Gate Technicians to
join our expanding organization. We
offer competitive salaries and benefits,
and the opportunity to work in SUNNY
Southwest Florida. Action is a value
driven organization.
Email:[email protected]
call 239-768-DOOR(3667)
OVERHEAD DOOR INSTALLATION
& SERVICE COMPANY FOR SALE
This business is well established and is
a trusted brand in the GTA with over 40
years in the business. The company is
a full service contractor for industrial,
commercial and residential applications.
They specialize in the installation and
service of overhead doors, garage doors,
dock levellers, access control and general
contracting. The company has extensive
experience in all aspects of the industry
and has completed over 50,000 projects.
The customer base comprises of a large
number of long term, repeat clients.
Owner is looking to retire. Interested?
Contact: Joe Mota [email protected]
CLASSIFIED ADS ARE FREE
E-mail your ad to:
[email protected]
Goff’s Enterprises: Regional Sales
Manager Opportunity
Full Time – Permanent Position. As a
RegionalSalesManagerforafastgrowing
manufacturer, you are responsible to grow
the existing territory and implement
selling tactics that focus on delivering
the material handling equipment that
customerslove.PreviousSalesExperience
inMaterialHandling,DockEquipment,or
Doorsrequired.RegionalSalesManagers
will develop and maintain strong value
add relationships with business owners,
managers, and dealer sales personnel.
Attributes desired include: highly
motivated,
self-starter,
enthusiastic,
strong relational skills, business acumen,
competitive spirit and customer focused.
Sendresumeorquestionsto:
Marcus Mohwinkel
[email protected]
Goffscurtainwalls.com
E-mail your ad to:
[email protected]
Looking to Acquire an Overhead Door
Business in Eastern Canada
Open to Small /Medium / Large market.
Residential / Commercial / Industrial /
Agricultural or all of the aforementioned.
Strictly confidential. Please contact with
information: [email protected]
Garage Door Business For Sale
Tiredofthebigcityratraceandtraffic?
Here's your opportunity to live and work
in an outdoorsman/sportsman's paradise
and make money! This business located
in Jackson Hole, WY, is and always has
been the largest retailer of garage doors
inTetonCo,WY&IDforthepast30+
years. This business has over 100,000
clients, boasting annual average sales of
$660,000+forthepast5years.TheTeton
CountyareaofWY&IDisveryrural,
mountainous and beautiful. With Teton
County, WY being the wealthiest county
in the U.S. this a great opportunity to
make great living in a spectacular place.
Call Matt @ 208.351.2863 for more
details.
EMPLOYMENT
All-Rite Dock and Door Systems
Inc. is an established installation and
service provider of quality door systems
and loading dock equipment serving
a variety of industrial, commercial
and new construction markets. We are
located in Brampton and our continued
growth has created a need for the
following positions:
•
SalesRepresentative
•
Dock&DoorTechnician
Qualifiedcandidatesshouldemailtheir
resume and a covering letter to:
[email protected]
Visit us online: www.all-ritedoors.com
The Lighter Side
26
MARCH 2016
CLASSIFIEDS
Experienced Overhead Door
Technician-Residential and
Commercial
The Garage Door Depot is looking
for motivated individuals who want
to begin a long term career with a
great team. Individual would need to
possess a mechanical aptitude, hard
work ethic, ability to lift heavy weight,
ability to work at heights, and a positive
attitude. The job includes installing and
servicing residential and commercial
doors and operators. The installer must
have a professional demeanor and offer
excellent customer service. Company
offers competitive wages, health
benefits, fully stocked truck, uniform
and a great work environment. Must
have a valid driver's license and clean
driving record. Email your resume to:
[email protected]
http://www.GarageDoorDepot.ca or call
us at 416-424-3400 and ask to speak to
Diana.
Experienced Service Technician
Pentalift is looking for an experienced
Service Technician to join our growing
team. This individual will be responsible
for the installation, repair and
maintenance of dock related equipment.
This is a full-time, day shift position
with competitive pay and benefits. The
candidate must have strong mechanical,
hydraulic and electrical experience.
Candidates must have a valid G driver's
license and a clean drivers record. If this
sounds like you please email the HR
Manager at:
[email protected]
EMPLOYMENT OPPORTUNITY
Wallace + Wallace is currently searching
for individuals skilled in Overhead
Door installations and service. Located
in Winnipeg Manitoba, we are able
to provide assistance in relocation for
the right candidate. We are looking
for motivated individuals who want
to begin a long term career with a
terrific company. Individual would
need to possess a mechanical aptitude,
hard work ethic, ability to lift heavy
weight, ability to work at heights, and
a positive attitude. The job includes
installing and servicing several varieties
of residential and commercial doors,
operators and dock equipment. The
installer must maintain a professional
demeanor and offer excellent customer
service. Company offers competitive
wages, health benefits, and a great work
environment. To apply please forward
resume to:
[email protected].
WISCONSIN COMPANY SEEKING
INSTALLERS & TECHNICIANS
Joe Wilde Company, located in Southeastern
WI, proudly serving customers since
1945 has several opportunities for both
Residential and Commercial Garage Door
Installers and Technicians. Joe Wilde
Company provides a fun, flexible, family
orientated atmosphere where employees
are treated with loyalty and respect.
•Competitive Pay
•Full Benefits Package Including: Health
Insurance, Vacation, Paid Holidays, 401(k)
and Profit Sharing
For immediate consideration please
contact us with work history to any of the
following:
Email: [email protected]
Phone: (262) 439-6905.
www.joewilde.com
TERRITORY MANAGER, DOOR
OPERATORS & HARDWARE:
Open position with growing company for
person who wants to make a difference.
Door & operator industry knowledge with
field sales experience, willingness to take
ownership, eagerness to provide personal
service and ability to build long-term
relationships are required. Send resume:
[email protected]
FOR SALE
Ribbon distributorship for sale, owner
wishes to retire. Northeastern US, 38 years
in business at the same location. Turnkey
operation, 6500 sq/ft of buildings, four
service trucks, scissor lifts, forklift, all
equipment, inventory and real estate. Mix
of residential and commercial, 1.1M gross
in 2014. Inquire at doornut22@gmail .com
Manager/Technician
Island Overhead Door is currently looking
for a full time Manager/Technician for
its Campbell River location. A minimum
of 3 years’ experience installing both
residential and commercial overhead
doors and operators is a must. The ideal
candidate must have the ability to lift heavy
weight and work at high heights. Must be
professional and have excellent customer
service skills. We are looking for the right
person who is a team player with a solid
work ethic, that can provide support and
management for our Campbell River team.
Island Overhead Door offers competitive
wages with benefits. Must have a valid
driver's license and clean driving record.
Please email your resume to:
[email protected]
Attention: Darren
GENERAL MANAGER
Doormaster Door and Gate Systems has
an opening for general manager for their
Sechelt, BC location. The present manager
will be retiring in the Spring/Fall of 2016.
Ideally suited for an experienced overhead
tradesman with a sales background. The
Sunshine Coast of British Columbia is
one of nature's gems. If you like a friendly
lifestyle, hiking, boating, fishing in an
eco-friendly environment surrounded
by oceans, lakes, mountains in one of
Canada's best climates, this is the job
for you. You will be overseeing the sales
in this area, monitoring the installation
and service jobs, occasional assisting of
these jobs, but not restricted to only these
tasks. There is also a support staff from
our other locations that will assist you in
your endeavors. There is travel required to
our other locations, picking up of product
included. You will also be assisting and
working with all our sales staff. Wages
commensurate with abilities. Only
experienced and qualified personnel will
be considered. Please email your resume
to [email protected]
No phone calls at this stage please.
Roll Form Machine WANTED
We are looking to purchase a used working
roll form machine to make FLAT slat
profiles & other shaped for rolling steel
doors. Please send specifications, photos
and price of equipment to:
[email protected]
Experienced Commercial Garage Door
Installer/Technician
We currently have an opening for
an experienced (3 years minimum)
commercial garage door technician.
This is a full-time, year-round position.
Duties will require installations as well
as repair work. This position requires
a valid driver’s license and no physical
limitations. Benefits include paid holidays
and vacation after probationary period.
Health/dental insurance available after 30
days. Rotating weekends required. Wages
will be based on experience.
We are a Ribbon distributor based in
Salina, Kansas, serving the North Central
Kansas area. Please send resume to:
[email protected]
FOR SALE
Well Established Garage Door Business
For Sale $70,000. Specializing in the
installation, and service of garage doors
in single family and apartment buildings.
Large customer base with many service
agreements in the 5 boroughs of New York
City and Westchester County. In business
over 40 years.
Contact owner at 917-414-6404
Fantastic Sales Representative
Opportunity
Dependable Overhead Door Service
has been proudly servicing the Greater
Toronto Area since 1980 and we are
currently looking for an Experienced
Sales Representative to join our fast
growing Service and Installation
company. All applicants must have the
following:
• Minimum three (3) years' experience
• Valid driver's license
• Technical experience
We specialize in all Commercial and
Industrial Doors and Dock Levelers as
follows:
• Sectional overhead doors
• Rolling steel doors
• All types of fire doors
• Dock levelers
• Dock seals & bumpers
• All related loading dock areas
Please email your resume to:
[email protected] or
visit us at
www.DependableDoorService.ca
EXPERIENCED DOOR TECH
Overhead Door Company of Southeast
Pennsylvania
has
IMMEDIATE
OPENINGS for: Commercial Installer.
Residential Installer. Service Technician.
We are looking for LEAD INSTALLER
and LEAD SERVICE candidates.
*** MUST BE EXPERIENCED. ****
We are looking for experienced installers
that we can put in a truck on day one and
be reliable. Our company is growing and
expanding. As we continue to grow we
need technicians that are efficient and
willing to work hard and produce highquality installations. Our customers
depend on us to do the work properly
and on time. Sectional Doors, Rolling
Steel doors, High Speed Doors, Electric
Operators, Dock Equipment, Operable
Partitions, Awnings. Company provides
truck and electric tools. Candidate must
provide own hand tools. E-mail for
application:
[email protected] or visit
our website: www.OHDChester.com
Wiese USA is expanding!
We are adding to our sales and
installation teams in Kansas, Missouri,
Arkansas, Tennessee, Illinois and
Indiana. Contact us today to learn more
about our organization. 314-810-0324.
Learn more about Wiese USA at:
www.WieseUSA.com
E-mail your ad to:
[email protected]
27
MARCH 2016
Entrematic Opens
80th Door Center
BOOK DISCOUNTS
CAR LEASING
CAR RENTAL
CELL PHONES
FUEL PROGRAM
INSURANCE
HOME FURNISHINGS
MAGAZINE SUBSCRIPTION
SAVINGS
REAL ESTATE SERVICES
NORTH CAROLINA - Entrematic
recently opened its 80th local
market distribution facility, which
the company refers to as a “Door
Center.” The new Door Center is
located in Rogers, Arkansas (near
Springdale).
“The opening of our 80th
Door Center in Springdale is a
milestone for our company and
comes on the heels of the opening
of a Door Center in Des Moines
earlier this year. The openings
are part of our strategic plan to
serve the growing demand for
residential and commercial doors
in the Midwest market,” Corey
Layman, Entrematic senior director
of operations said. “And we’re not
finished yet. We plan to open two
additional Door Centers in other
parts of the Midwest later this
year.”
“As with all of our Door
Centers, the new Springdale Door
Center will provide outstanding
service for door dealers in the
region,” he added. “Our ability
to provide local support to door
dealers, in turn, enhances their
ability to serve customers in the
region. That’s a win for everybody.”
Kenny Linderoth serves as
general manager of the Springdale
Door Center, and Willie Robertson
is the service manager.
ROAD SIDE ASSISTANCE/
TRAVEL SERVICES
TIME PLANNERS
TRAVEL DISCOUNTS
UNIFORMS
THE HIGHER THE CYCLES THE BETTER WE ARE
500,000
RETIREMENT
400,000
Retirement Marks End of an Era
MISSOURI - Delden Garage Doors said goodbye to long-time employee
Dave Morino, simultaneously marking the end of an era in the garage
door industry. Morino retires after four decades of impeccable skill and
customer service.
Morino was the go-to guy in the Midwest when it came to repairing
electronic boards for garage door lift systems. He was well known and
respected within the garage door industry.
In 2014, Morino gave his one-year notice of retirement after
experiencing health issues. His retirement went into effect at the end of
December 2015.
“We offered his service to customers as a courtesy. Having
someone with Dave’s knowledge provided virtually exclusive value to our
company,” said Denise Dahms, President of Delden Manufacturing Co.
“He was an important component of our service.”
300,000
200,000
100,000
The Hermco™ Counterweight System
for high cycle doors in condos and other
skyscrapers.
A North American made gravity powered
Hermco™ Counterweight System
is guaranteed for 500,000 cycles
(on 500 lbs x 8 ft. doors) using the
Millennium 2000 System
The Hermco™ system will remain secure
and reliable for over 20 years when properly maintained by door technicians!
SEND YOUR REQUIRMENTS TO:
TOLL FREE: 1-800 583-9903
TEL: 1-416 292-0699 FAX: 1-416-292-9800
TM
www.hermco.ca | [email protected]
Amarr Introduces
New Colors to
Collections
NORTH CAROLINA - The Amarr Lincoln LI3000 and Hillcrest HI3000
insulated residential garage doors are now available in two new solid
colors: almond and terratone plus three dual directional woodgrain colors:
golden oak, walnut,
and mahogany.
The
color
additions to LI300
and HI300 mean that
both the Lincoln and
Hillcrest collections,
single-, double-, and
triple-layer, will be
available in a total of
nine popular colors.
“The addition of the five new colors to the Lincoln LI3000 and
Hillcrest HI3000 match the colors offered in the Lincoln LI1000/LI2000
and Hillcrest HI1000/HI2000 single- and double-layer constructions
introduced last year,” said Entrematic vice president of marketing Vickie
Lents.
28
MARCH 2016
MARKETING (Cont'd)
tion from other potential suppliers.
Finally, a company can
educate a consumer on what to
avoid. Generally, it is best if this
is kept as factual and non-promotional as possible. So, if you are
the only door company in town
that sells pink doors, you will look
biased if you try to tell the homeowner that their supplier needs to
sell pink doors. It's fine, however,
if you stress that your company
has 24 hour service and that you
believe that round-the-clock service is important.
Post Decision
Assume that the product,
installation, warranty and pricing
information are so strong that you
get the sale. That is a step to success, but does not complete the
full process. Post-purchase satisfaction is as important as any step
in the process.
The door, opener and accessories are ordered. Do they ar-
rive on time?
The installation is complete. Was the interaction between
the homeowner and the installation team positive? Was the work
area cleaned afterwards? Were the
homeowners shown how the full
system worked?
These may seem separate
from the purchase decision, but
the final stage of the consumer decision making process is how consumers talk about the purchase after its completion. Word-of-mouth
is a powerful tool – and it can be
positive or negative.
Conclusion
For major, infrequent purchases like buying a garage door
and/or garage door opener, homeowners will generally dedicate
substantial time and effort in making a purchase decision. A company that understands the stages that
the homeowner goes through can
influence those stages and increase
sales.
FROM
THE
WEB
NOTE: These questions and answers are from various home improvement newsgroups on the internet. These questions are real, and
the answers are provided by other internet users, not by the Garage
Door News. We are printing these questions to let the industry know
what types of information people are looking for about garage doors
and garage door openers. The answers will give you an idea of what
type of "neighborly advice" is being given out. Please fax us your
comments or concerns about this column (866-838-2967).
QUESTION 1:
I have a garage door opener and
apparently I need to adjust the
door open force control.
I see a reference that this
potentiometer may be on the
unit's control board.
My question is how do I
get to the control board? I think
I may need to remove the outer
cover of the unit - any hints on
that to avoid removing too many
screws or the wrong screws?
QUESTION 1, ANSWER 1:
If there isn't an explicit access
hole for this purpose, usually you
can just pull the metal/plastic
cover off of the opener (so you
can actually see the mechanism
as it is in operation). The screws
are usually fairly obvious along
the edge of the case.
Often, the adjustment
actually has a (crude) "knob"
-- little more than a plastic
shaft -- that pokes out of a hole,
somewhere. (Of course, be careful
where you have your hands while
the unit is plugged in; you'd be
annoyed if your wife pulled up
the driveway while your hands
were inside and commanded the
opener!)
Keep one of the remotes
in your pocket so you can test
the setting while still on the
ladder. You'll quickly grow tired
of climbing down, walking over
to the wall mounted pushbutton,
then climbing back up, etc.
If the opener does not also
have a limit switch (often inside
the mechanism) to determine
"full up" (and/or "full down"),
it could rely on that circuitry to
stop the opener at its end of travel
-- not just when it encounters an
obstruction, etc.
So, be sure you verify
complete correct operation for
the entire open and close actions;
be ready with your hand on the
power cord (most just plug into
29
MARCH 2016
THIS MONTH'S QUESTIONS
QUESTION 1: Accessing board to adjust down force
QUESTION 2: Remote won't work
an outlet in the ceiling) as an
"emergency stop."
If you drop the bulb cover (white
plastic), you may see how to drop
the power head cover. It could be
just a snap-in type with minimal
screws.
I'd be essentially 100% certain it
(and the limit switch adjustments)
will be accessible without
removing the cover. Look for
access holes with a shaft or as
another said even an external shaft.
If no printed markings, certainly
would expect an indicator like
an arrow of differing width
indicating higher/lower force or
the like.
QUESTION 2:
My garage door opener works
with the wired door button, but
I have two remotes with good
batteries that won't program. It's
seven years old. Suggestions?
Did the remotes ever work? There
are a couple of different protocols.
QUESTION 2, RESPONSE:
Yes, but over the last six or so
months the primary became
intermittent. I've never used the
other one.
Presumably, you have just one
door? i.e. don't have a second
opener on which you can test the
remote?
Is it a remote that handles
three doors? If so, have you tried
programming buttons other than
the "first"? i.e. in case the actual
"button" has worn out?
Are you getting any tactile
feedback from the button? i.e.
does it have the same "click" and
"feel" as the others?
Have you tried erasing all
the codes from the opener? i.e. is
the problem in the remote or in
the opener?
Does the opener do
anything when you attempt the
programming sequence? i.e. does
it "see" that you've activated the
remote (even if it is rejecting the
programming operation)?
Is the antenna wire visible
in the opener?
My garage door opener never
quits working. I either lift the
door up, or pull it down, and my
hands always work!
I've never had a power
door opener, but I believe they
have a switch on the motor device
to change the frequency. That's so
the neighbor's remotes don’t open
your door. Maybe that switch got
bumped and needs to be reset.
That was old-fashioned when I
got an opener in about 1996. That
one had 12-position DIP switches
on remote and opener to set the
code. Later, they went to "rolling
codes" and the opener would learn
the remote.
My garage door opener never
quits working either, except when
she goes to visit her mother.
No second opener. Erased all codes
and then tried the "learn" process
Continued Next Page
These questions are real, and the answers are provided by other internet users, not by the Garage Door News. We are printing
these questions to let the industry know what types of information people are looking for about garage doors and garage door
openers. The answers will give you an idea of what type of "neighborly advice" is being given out.
30
WEB (Cont'd)
again with no luck. I get no light
flash or click. Antenna visible.
Tried several times moving it
around with no improvement.
This is a long shot but my garage
door openers act very stupid when
they have CFL or LED bulbs in
them.
Maybe
try
it
with
incandescents?
Owner’s manual will help. No
manual? Download one. Ones
with limit switches are pretty old
models. New ones are either done
with adjusting pots or by software
pushing couple switches. Even
motor is DC driven (small but
more torque). Remote also is now
spread spectrum rolling code -even syncs with your car.
I took the CFL out and replaced it
with an incandescent, solved the
problem of that light not working
properly, but didn't improve
anything else. I'm pretty much
of the opinion that something
on some circuit is broken which
probably means it's beyond my
repair expertise.
I'm thinking of going to
the big box and getting a new
universal remote to try.
MARCH 2016
SCHWEISS DOORS (Cont'd)
needed all the headroom he could
get for a sidewall door. “For this
new door, hydraulic with the selfsupporting header and new wraparound hinges was the way to go,”
he says.
The Schweiss one-piece
hydraulic door, measuring 29.1 x
14 feet, was installed in October
2015 on an existing woodframe
shed that houses two semi-trucks
and other equipment.
Schweiss doorframes are
designed with double push tubes
that are tied directly into the wraparound hinges that connect both
vertical push tubes directly to the
header tube. The company notes
that the advantage of double push
tubes is that forces of hydraulic
cylinders are evenly distributed to
the doorframe and the wrap-around
hinges.
“There have been hydraulic
doors with hinge welds that failed,
literally tearing off the doorframe
and destroying the door,” Schweiss
says. “Our design team provided a
more durable wrap-around hinge
with grease zerks that are accessible
without removing the top rubber
seal.”
Hoese
says
the
combination of durability and
simple maintenance sold him on
the hydraulic door with the easyto-grease hinge from Schweiss
Doors.
For past issues and links to our advertisers go to
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© 2016 The Genie Company | One Door Drive | Mt. Hope, OH 44660
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Garaga Adds Two New Garage Door Models

Transcription

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