2015 annual report 2015 annual report
Transcription
2015 annual report 2015 annual report
2 015 AN N UA L R E P O RT 2 015 A N N UA L R E P O RT ANNUAL REPORT MESSAGE FROM OUR PRESIDENT AND CEO Charles L. Lucore, MD, MBA President and CEO We kicked off the year in a big way, as we secured a Level I Adult Trauma designation followed by a Level II Pediatric Trauma designation from the state of Illinois for the HSHS St. John’s Regional Trauma Center. Thanks to our collaboration with the HSHS Medical Group, our program offers the area’s only comprehensive center staffed by HSHS trauma surgeons. To help train future Emergency Medical Services (EMS) colleagues needed for a trauma network, St. John’s Foundation partnered with Lincoln Land Community Our Carol Jo Vecchie Women and Children’s Center embarked on a new era as we formed an innovative 10-year agreement with SIU School of Medicine and SIU HealthCare for physician support to expand regional access to pediatric and women’s health care services. This collaboration includes a commitment by St. John’s to build a medical office building and parking structure to expand outpatient services for women and children in one location across the street. St. John’s Executive Council John Slayton Chair Charles L. Lucore, MD, MBA President and CEO Robert Bunn Vice Chair Patty Allen, MBA Division Controller and VP Finance, St. John’s Hospital Sister Marybeth Culnan, OSF Secretary Richard Corkery Donald Graham, MD J. Michael Houston Trudy Nelson Tim Nicoud Jr. Roger Sables Lynn Scott Charles L. Lucore, MD, MBA | College, and donated a state-of-the-art ambulance simulator. St. John’s Board of Directors Ann Carr Treasurer 2 HSHS St. John’s Hospital has experienced a very exciting 2015! H S H S ST. J O H N ’ S H OS P ITAL Dave Olejniczak, FACHE Chief Operating Officer Amy Jones, RN Executive Director, Emergency Services, Trauma, Case Management Nicholas D. Nehman Executive Director Orthopedics, Oncology Steve Harris Allison Paul, DNP, RN, NEA-RC Executive Director Interim Chief Nursing Officer Prairie Heart Institute Gurpreet Mander, MD, MBA Chief Medical Officer Beverly Neisler, CFRE Chief Development Officer Margaret Gustafson Interim Executive Director Children’s Hospital, Women’s Services Catie Sheehan Division Director, Communications Based on the results of the 2015 community needs assessment we partnered with Memorial Health System, SIU School of Medicine and the Sangamon County Department of Health to further the health of our community. This includes placing a navigator in Enos Park to improve access to health care services for the citizens of this neighborhood that is adjacent to both medical centers. Our value-based performance soared as we were recognized by Verras and Healthgrades for the quality, safety and affordability of care at St. John’s. We received our seventh consecutive A for patient safety from the Leapfrog Group, a feat achieved by only 5 percent of hospitals nationally, and were the sole recipient of this designation in Sangamon and the surrounding counties. In addition, St. John’s College of Nursing received the Innovations in Professional Nursing Education Award by the American Association of Colleges of Nursing. These accomplishments, and many more, highlight St. John’s ongoing commitment to provide access to high-quality, safe and satisfying medical care for our patients. Our colleagues, who are committed to the mission of the Hospital Sisters of St. Francis and aligned by our Franciscan core values of respect, care, competence and joy, truly make St. John’s the best place to receive care, work and practice medicine. As health care changes, our ministry is committed to access to high quality, safe and affordable care in Springfield and the region for everyone. The mission of the Hospital Sisters and Catholic health care has motivated me throughout my career in medicine. It is an honor to continue that mission. At St. John’s, we are always ready to serve you. 2015 ANNUAL REPORT HSHS CENTRAL ILLINOIS DIVISION The HSHS Central Illinois Division (CID) is led by E.J. Kuiper, MHA, DPT, FACHE, a true believer in the limitless possibilities of what can be accomplished when you work together as a team. “I believe in the power of healing and bringing people together to create a positive environment for both patients and our colleagues,” Kuiper said. CID is comprised of HSHS St. John’s Hospital Springfield, HSHS St. Mary’s Hospital Decatur, HSHS St. Francis Hospital Litchfield, HSHS Medical Group, Prairie Heart Institute of Illinois and St. John’s College. The CID Leadership Team includes: Charles L. Lucore, MD, MBA President and CEO HSHS St. John’s Hospital Springfield Kristin Doster Executive Vice President, Prairie Heart Institute of Illinois Jeff Hayes, MBA Patricia Fischer, RN, MBA, FACHE Division Executive Director, President and CEO Quality Improvement HSHS St. Francis Hospital Litchfield Brenda Jeffers, PhD, RN Chancellor and Professor Dan Perryman, FACHE St. John’s College President and CEO HSHS St. Mary’s Hospital Decatur Ryan Leach, CHCIO, MSMIS Division Chief Information Officer Patty Allen, MBA Division Controller and VP Kimberly Luz, MS, CHES Finance, St. John’s Hospital Director of Community Outreach Amy Bulpitt, JD, MBA Division VP of Legal Affairs Chris Campbell, MBA Division VP and Strategy Officer Ann Derrick, RN, MSN Division Director, Care Continuum Bruce Maassen, CHFM Division Director, Facilities Management Jessica Michael, MAC Division Director, Marketing Becky Puclik, EdM, SPHR Division Chief People Officer Catie Sheehan Division Director, Communications Jeffrey Suzewits, DO, MPH Division Chief Medical Information Officer Steve Umland, CPA, MBA Division Chief Financial Officer Peter Wong, PhD VP and Chief Performance Improvement Officer Sara Bozorg, MHA Administrative Fellow E.J. Kuiper, MHA, DPT, FACHE CID President Erica Bruns, MHA Administrative Fellow ABOUT HOSPITAL SISTERS HEALTH SYSTEM Hospital Sisters Health System’s (HSHS) mission is to reveal and embody Christ’s healing love for all people through our high-quality, Franciscan health care ministry. HSHS provides state-of-the-art health care to our patients and is dedicated to serving all people, especially the most vulnerable, at each of our 13 Local Systems and physician practices in Illinois (Belleville, Breese, Decatur, Effingham, Highland, Litchfield and Springfield) and Wisconsin (Chippewa Falls, Eau Claire, Oconto Falls, Sheboygan, and two in Green Bay). HSHS is sponsored by Hospital Sisters Ministries, and Hospital Sisters of St. Francis is the founding institute.ial Sisters of St. Francis, visit www.hospitalsisters.org HSHS ST. J OHN ’S HOSPITA L | 3 SIU ALLIANCE STRENGTHENED THE YEAR IN REVIEW HSHS ST. JOHN’S REGIONAL TRAUMA CENTER HSHS St. John’s Hospital, Southern Illinois University (SIU) School of Medicine and SIU HealthCare entered into a comprehensive 10-year alliance designed to expand access to pediatric and women’s health care services, as well as solidify the two organization’s joint commitment to teaching and research for the region. The alliance includes a 10-year commitment from St. John’s Hospital to support SIU School of Medicine’s OB/GYN and Pediatrics Departments. Funding from the hospital supports medical education at SIU and St. John’s by maintaining the high quality of residency programs in pediatrics, obstetrics and gynecology and patient-care programs in these subspecialties for the community. The HSHS St. John’s Regional Trauma Center is a certified Level I Trauma Center and a Level II Pediatric Trauma Center. It is staffed by experienced, on-site surgeons, 24 hours a day, seven days a week. The surgeons care for trauma patients in the hospital’s advanced surgery center that offers the latest technology and modern amenities designed with the comfort of patients and their families in mind. As the region’s only comprehensive trauma program, St. John’s Hospital is able to provide critical care to the whole family, close to home, reinforcing our commitment to elevating health 4 | H SH S ST. J O H N ’ S H OS P ITAL care in Springfield and across the region. Along with HSHS St. John’s Children’s Hospital and Prairie Heart Institute, St. John’s Hospital has the resources and expertise to meet the specialized health care needs of patients from more than 40 downstate Illinois counties. St. John’s EMS System and Medics First Ambulance Company also conducted its first Critical Care Paramedics Course this year. This course prepares paramedics with additional expertise in treating critically ill patients. If your family needs us, we’re always ready. As part of the long-term alliance, SIU HealthCare and St. John’s will co-develop and brand a new medical office building for clinical services and teaching for women and children on the St. John’s campus. HSHS St. John’s Foundation also will work with individuals and businesses in the region to secure private support to renovate and upgrade to Neonatal Intensive Care Unit (NICU) inside HSHS St. John’s Children’s Hospital. HSHS ST. J OHN ’S HOSPITA L | 4 THE YEAR IN REVIEW PATIENT SAFETY EFFORTS RECOGNIZED Performance Improvement initiatives At HSHS St. John’s, each colleague is encouraged to be a problem solver. Every manager has the opportunity to attend Lean Six Sigma training to help promote continuous improvement. Performance Improvement efforts have already had a positive impact on patient satisfaction, surgery throughput, finance and culture. Leapfrog ratings St. John’s Hospital has received its seventh consecutive A for patient safety from the Leapfrog Group, a feat achieved by only 5 percent of hospitals nationally, and is the sole recipient of this designation in Sangamon and the surrounding counties. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and designed to rate how well hospitals protect patients from accidents, errors, injuries and infections. The Hospital Safety Score uses measures of publicly available hospital safety data to calculate a single score representing a hospital’s overall capacity to keep patients safe. The Leapfrog Group rating is the first and only hospital safety rating to be peer-reviewed in the Journal of Patient Safety. To see how St. John’s scores compare nationally and locally, visit www.hospitalsafetyscore.org. Illinois for its cardiac catheterization lab. ACE is the global leader in external quality review services for all catheter-based cardiovascular procedures. American Hospital Association St. John’s Hospital is one of only two hospitals, out of 100, in Illinois featured in a video sponsored by the American Hospital Association/Health Research and Educational Trust Hospital Engagement Network (AHA/HRET HEN). The video showcases hospitals that successfully reduced hospital-acquired conditions and unnecessary readmissions in an effort to help other hospitals reach quality and patient safety goals. ACE, an independent organization sponsored by the Society for Cardiovascular Angiography and Interventions and the American College of Cardiology Foundation, offers independent evaluation and monitoring of facilities that provide cardiovascular care. St. John’s lowered hospital acquired conditions by more than 40 percent. The AHA/HRET HEN estimates this initiative prevented more than 92,000 events of harm with an estimated cost savings of $988 million. AWARDS AND RECOGNITIONS Prairie’s Ace Accreditation The Prairie Heart Institute at HSHS St. John’s Hospital received the first Accreditation for Cardiovascular Excellence (ACE) in Verras’ Best Value Hospitals St. John’s was named one of Illinois’ 10 “Best Value Hospitals” according to the Verras’ Medical Value Index™, a rating system endorsed by the American Hospital Association. St. John’s was compared to similar-sized institutions in Illinois through methodology that looked at national quality measures, readmission rates, mortality, morbidity, reduction in variation and resource consumption. Data sources are from the Center for Medicare and Medicaid Services MedPR data, trended for three years. Women’s Choice Award for Cancer Care St. John’s received the 2015 Women’s Choice Award® for America’s Best Hospitals for Cancer Care. This distinction is based on research from publicly available data and patient recommendation and satisfaction scores which are then weighted based on a national survey of women’s priorities when selecting health care. More than 1,300 cancer care facilities were included in the analysis. BlueCross BlueShield distinction HSHS St. John’s Hospital was designated as a Blue Distinction Center+ for cardiac care; knee and hip replacement; and spine surgery by BlueCross BlueShield. St. John’s was also named a Blue Cross Distinction Center for maternity care. It is the only hospital in central Illinois to receive all four designations. Blue Distinction Centers+ are hospitals recognized for their expertise and efficiency in delivering specialty care. Blue Distinction Centers are hospitals recognized for their expertise in delivering specialty care. Practice Greenhealth Partner for Change St. John’s was awarded the “Greenhealth Partner for Change” Award by Practice Greenhealth, the nation’s leading health care community that empowers its CMN AMBASSADOR CHILD: TARYN CLARKE FOUNDATION PRESENTS AMBULANCE SIMULATOR TO LLCC members to increase efficiencies and environmental stewardship while improving patient safety and care through tools, best practices and knowledge. The award is one of the organization’s Environmental Excellence Awards given each year to honor outstanding environmental achievements in the health care sector. St. John’s College honored for innovation St. John’s College of Nursing (SJC) received the Innovations in Professional Nursing Education Award from the American Association of Colleges of Nursing for its achievements in proactive educational models and innovations. The college was praised for its forward approach and extension beyond traditional educational. The faculty at SJC uses the clinical simulation laboratory and sophisticated mannequins to bring together students from nursing and other health care disciplines for shared learning. Students gain experience working together as a team to solve patient clinical problems in a controlled simulation laboratory environment. Seven-year-old Taryn was not expected to survive a ruptured appendix that spread infection throughout her body. Her mom, Alicia, recalls asking doctors if she was going to live. “Taryn was not improving,” Alicia said. “Doctors had to make the hard decision to do surgery that would either save her life or take it.” Taryn survived and is an energetic, happy, outgoing little girl who loves cheerleading, gymnastics, hip-hop dancing and animals. Taryn and her family spend a lot of time sharing her story and raising money for other kids at HSHS St. John’s Children’s Hospital. A state-of-the-art, indoor ambulance simulator that allows emergency medical services (EMS) students to practice life-saving skills in a realistic environment was presented to the Lincoln Land Community College Foundation by the HSHS St. John’s Foundation. The simulator, located in the LLCC EMS classroom, allows students to practice treating patients in a realistic working environment. It meets all specifications for a working ambulance, including basic life support cabinets, an attendant seat and CPR seat, an action control station area for patient care, oxygen outlet, IV hanger and code lights. HSHS ST. J OHN ’S HOSPITA L | 7 EMS FACILITATOR HONORED FOR LIFE-SAVING ACT AT AIRPORT THE YEAR IN REVIEW 2015 PATIENT OF THE YEAR to keep her spirits up. She even asked to meet our president and CEO, Dr. Lucore, and when he came to her room she told him, “You have a beautiful staff.” And if anyone can recognize true beauty in people, it is Flo. She credits God for putting love in her heart for everyone she meets and says if she can do something to make someone have a good day she will do that and she hopes they will then pay it forward. She even practiced this while she was receiving chemotherapy. We met Flo Bilbro when she discovered soon after a stroke that she also had cancer. A colonoscopy discovered the cancer, but even this diagnosis did not get her down. Although she was shocked to hear the news, she immediately scheduled surgery to remove the cancer. Following the surgery, she received several rounds of chemotherapy and met several people here that she now considers her extended family. Flo said the caregivers’ friendliness and constant smiles were just what she needed 8 | H S H S ST. J O H N ’ S H OS P ITAL She said even though the nurses and doctors are here to make the patients well, she wanted to make her fellow patients happy. She used to take her chemo pole and visit other patients. She even challenged some to hallway races! “I had a ball while I was here,” Flo said. Being named Patient of the Year is a wonderful honor for Flo. She understands what it means to be an inspiration to others because she, too, is inspired. The American Heart Association and the American Red Cross recognized HSHS St. John’s EMS Facilitator Brian Churchill for helping save a man’s life at the Abraham Lincoln Capital Airport. Brian, his wife, Lisa, an RN, and Airport Police Lieutenant Bob Gotterman worked together to administer CPR and used an AED to bring the man back to life. ROBOTIC DIDACTIC DAY HSHS St. John’s Hospital welcomed students from the Latin School of Chicago to observe Dr. Bradley Schwartz, the director for laparoscopy and endourology at SIU School of Medicine, for a robotic didactic day. The day included an educational session on the hospital’s da Vinci® surgical robot and its use, a hands-on experience for the students and the observation of a surgical procedure, via video feed, with a physician present to narrate and answer questions. CINEMAVISION NOW AVAILABLE FOR MRI PATIENTS Cinemavision MRI video technology is available at HSHS St. John’s Hospital. These innovative goggles, accompanied with MRI safe headphones, immerse patients in a movie of their choice and ultimately help children remain calm during the noisy MRI scan. This allows technicians to obtain better imaging results without the use of sedation or anesthesia. Children have the option to view a pre-selected video or bring a favorite DVD from home to watch. Additionally, the MRI technician can communicate via a microphone with the child and also project a video image of himself or herself in the goggles so the child can see who is talking. The Cinemavision goggles are also available for adults who may suffer from claustrophobia during MRI examinations. HSHS ST. J OHN ’S HOSPITA L | 9 THE YEAR IN REVIEW ASTRAZENECA HEALTHCARE FOUNDATION AWARDS GRANT TO HSHS ST. JOHN’S The AstraZeneca HealthCare Foundation’s Connections for Cardiovascular HealthSM program awarded a grant of $205,564 to HSHS St. John’s Hospital to support its Tele-Heart Pathway program, which works to improve cardiovascular health in the community. The Tele-Heart Pathway provides health information and personalized interventions to fragile and at-risk heart failure patients in their homes to support self-management, independence and optimal health. It identifies and partners with patients and their caregivers in 13 disadvantaged communities, and uses daily telehealth remote monitoring, support, education and evidence-based medication adjustments. PRAIRIE OFFERS MITRACLIP AND LOTUS VALVE Physicians at Prairie Heart Institute (PHI) at HSHS St. John’s Hospital are the first in central Illinois to offer patients suffering from mitral regurgitation (MR) a breakthrough new minimally invasive treatment option. PHI physicians are the first in the United States and the seventh in the world to successfully complete a procedure to implant a medical device, known as a Lotus™ valve, in a patient with an existing artificial heart valve. The MitraClip device was approved for U.S. patients with severe symptomatic degenerative MR who are at prohibitive risk for mitral valve surgery. Degenerative MR is a type of MR caused by an anatomic defect of the mitral valve 10 | H S H S ST. J O H N ’ S H OS P ITAL of the heart. Prohibitive risk is determined by the clinical judgment of a heart team because of one or more documented surgical risk factors. The Lotus valve recipient, Robert Sibrel from Chillicothe, Ill., had been turned down for referral to two large research hospitals in Chicago and St. Louis, and advised to seek hospice care, before PHI physicians sought special FDA approval to perform a minimally invasive procedure using the new cardiac device. Following the procedure Sibrel, who had been on bed rest, was able to return to a normal life, including starting a regular exercise routine and enjoying retirement with his wife. BIGGEST LOSER STARS VISIT CHILDREN’S HOSPITAL Jen Widerstorm, personal trainer on “The Biggest Loser,” and Sonya Jones, local contestant and finalist from season 16, visited the patients at HSHS St. John’s Children’s Hospital before a check presentation during an assembly at Sherman Elementary School. Jen and Sonya brought signed photos and stuffed bunnies for the children before making their way to the school. NEW HSHS FIND A PROVIDER DIRECTORY GOES LIVE The HSHS Find a Provider directory, located on St. John’s website, st-johns.org, allows patients to easily search and find information about our credentialed providers. Patients can search by hospital, provider name, practice name, gender, specialty, keyword, city/state, ZIP, and can even refine their search to select providers. After searching they are able to view the provider’s practice information, hospital affiliation, specialties, education and certifications. They are also able to locate the provider’s office on Google maps. POPE FRANCIS HOUSE BUILT At the school, a check for $13,000 was presented to St. John’s Children’s Hospital representatives. Each student that raised $200 or more was allowed to throw a pie in a selected teacher or administrator’s face. Widerstorm even volunteered to take some pies in the face at the celebration assembly. HSHS St. John’s Hospital donated $30,000 to Habitat for Humanity to give a Springfield woman a new home. Coupled with the anonymous donor who gave $60,000, the home was the 99th house built by Habitat for Humanity in Sangamon County. The house that was thoughtfully named the Pope Francis House was built by community members and St. John’s colleagues. HSHS ST. J OHN ’S HOSPITA L | 11 2 015 AN N UA L R E P O RT COMMUNITY BENEFIT PROGRAMS AND SERVICES ARE DESIGNED TO IMPROVE THE HEALTH OF THE COMMUNITY AND INCREASE ACCESS TO HEALTH CARE. THEY ARE INTEGRAL TO OUR MISSION TO REVEAL AND EMBODY CHRIST’S HEALING LOVE FOR ALL PEOPLE. 201 5 CO M M UN I TY B E N E F I T R E P ORT GOTTA DANCE AND MOVE MORE: ACTIVE BODIES LEAD TO ACTIVE MINDS HSHS St. John’s Children’s Hospital and the genHkids Coalition partnered to develop an exciting program with a healthy message for the elementary schools in Sangamon County called, “Gotta Dance and Move More.” Gotta Dance and Move More is a 25-minute dance assembly designed to fill a standard school period. The program combines dancing, singing and education to teach students the importance of nutrition, physical activity, water consumption and sleep. The lyrics of the songs are centered on physical activity, nutrition and protecting your body. After the dance assembly, these songs are used for “Brain Breaks” (one- to three-minute physical activity breaks) during the school day. Teachers are encouraged to introduce one Brain Break during each class period to get their students moving and learning. Research suggests children need 60 minutes of vigorous physical activity every day. Gotta Dance and Move More program provides teachers another tool to help increase the total physical activity minutes their students experience each day. READING PROGRAMS EMPHASIZE IMPORTANCE OF EDUCATION Radio Reader Program St. John’s Children’s Hospital partnered up with Capitol Radio Group to underwrite the Radio Reader Program, now in its ninth year. Each month of the school year representatives from Capitol Radio Group visit two elementary schools in its listening area and read to the children. Each child receives a copy of the book being read. The Radio Reader Program reached 459 children in FY15. Real Men Read Now in its fifth year, Real Men Read has proven its importance to Springfield Public Schools. In FY15, Real Men Read served 39 classes and nearly 1,000 students in first through seventh grades. The men in the program are fathers and grandfathers who inspire the children to pursue academic excellence, often by sharing their personal histories and strategies for overcoming life’s obstacles. HSHS St. John’s Hospital is the presenting sponsor of Real Men Read. Thanks to the hospital’s support, the children receive a copy of the book read to them each month. Following are excerpts from a letter from a Franklin Middle School teacher that helps to illustrate the impact of the program: “The novels were fantastic and the kids really enjoyed them. They were so different in many ways from what the curriculum expects and what the kids tend to select. We were able to write and create a few computer projects regarding these novels as well. “Real Men Read is everything you want in a program, getting kids fired up about reading and understanding the importance of this life skill.” HSHS ST. J OHN ’S HOSPITA L | 13 2015 COMMUNITY BENEFIT Affordable Care Act / Open Enrollment Our mission, in accordance with Catholic social teaching and values, calls us to serve as advocates for everyone, particularly the poor and other vulnerable populations. We believe health care is a basic human right and it should be accessible and affordable for everyone. In an effort to inform and assist the public regarding the availability of health insurance now available through the Health Insurance Marketplace, HSHS St. John’s Hospital helped launch the Sangamon County Health Exchange Coalition in FY14 with Family Guidance Center, Enroll America, Get Covered Illinois and the Sangamon County Department of Public Health. In FY15, the Coalition assisted uninsured persons through certified application counselors and in-person counselors at six pre-enrollment events and nine enrollment events. The goal was to educate consumers on health insurance marketplace requirements, including what to expect and the information necessary to complete the enrollment process. The navigators enrolled 142 people at these events. Access-to-care partnership St. John’s and Memorial Medical Center, in collaboration with SIU Center for Family Medicine, have jointly hired a community health worker for Enos Park Neighborhood. This individual works with the residents to increase access to health care. Data on health outcomes in Sangamon County, as well as economic and social indicators, highlighted areas of the community where residents experience poorer health. One of these areas was the Enos Park neighborhood. Additional focus groups held for Enos Park residents and social service providers highlighted areas of need. The two hospitals will also expand the MOSAIC children’s mental health project to McClernand Elementary School in Enos Park. The MOSAIC project focuses on children in need, and their families, utilizing evidence-based practices and interconnected community resources. The goal is to meet the child’s needs for healthy social and emotional development by providing services and support when and where they are needed. This joint collaborative grew out of the Sangamon County Community Health Needs 14 | HS H S ST. J O H N ’ S H OS P ITAL Assessment, in which the public shared input at five public forums, filled out an online survey or turned in a printed form to identify the region’s top health priorities. The Sangamon County Department of Public Health also partnered with the hospitals in the collaborative health assessment and has identified separate health priorities. Catholic Health Association recognizes childhood obesity initiatives The Catholic Health Association (CHA) selected HSHS St. John’s Hospital’s childhood obesity initiatives as one of eight community benefit programs from across U.S. Catholic health ministries to be featured on its website. CHA focused on St. John’s metabolic syndrome initiatives from the FY13-FY15 Community Health Needs Assessment. In response to this need St. John’s community outreach team worked with a group of health care providers to identify practice gaps, research best practices and investigate evidence-based strategies for early detection in order to reduce the progression of metabolic syndrome as it relates to childhood obesity. 2015 COMMUNITY BENEFIT The following programs were developed and implemented: Childhood Obesity in Central Illinois: “Weighing in on the Problem” was presented to 90 clinicians as a three-part multi-disciplinary discussion on preventing childhood obesity and childhood health. Restoring Healthy Families and Communities in an Obesogenic Environment: A Toolkit for Health Care Professionals was presented to 65 health care providers. Ongoing childhood obesity programs include Kohl’s Gotta Dance and school-based initiatives which have impacted more than 14,000 students in Springfield District 186. FINANCIALS EXPENDITURES TO PROVIDE HEALTH CARE SERVICES Charity Care at cost Charity Care at cost: cost Unpaid Unpaid cost of Medicaid and other public public other programs Community Community health services $3,338,220 of Medicaid and programs: $9,720,368 health services: $814,836 Financial contributions: $123,043 Financial Contributions TOTAL: $13,996,467 BENEFITS FOR THE BROADER COMMUNITY Community health Community services health services: Health professions education: Health professions education Subsidized health services: $457,775 $13,266,132 $137,643 Subsidized Health Services Research:$560,163 ResearchFinancial contributions: $449,977 Community building activities: $23,490 Community benefit operations: $133,339 Financial Contributions Community Building Actvivities TOTAL: $15,028,519 TOTAL COMMUNITY BENEFIT TOTAL EXPENSES TOTAL COMMUNITY BENEFIT AS A PERCENTAGE OF EXPENSES $29,024,986 $478,020,967 6.07% In addition to the amounts reported above, HSHS St. John’s Hospital committed significant resources in serving the Medicare population. The cost (determined using a cost-to-charge ratio) of providing services to primarily elderly beneficiaries of the Medicare program, in excess of governmental and managed care contract payments, was $33,462,677 for the year ending June 30, 2015. UNREIMBURSED CARE FOR 2013: $19,417,473 HSHS ST. J OHN ’S HOSPITA L | 15 2015 ANNUAL REPORT FINANCIALS STATEMENT OF OPERATIONS Expenditures to provide health care services STATISICAL DATA FY2015 FY2014 478,020,967 461,838,235 FY2014 Admissions: Expenses Adult & pediatrics Salaries and wages Nursery Staff benefits Skilled Nursing Facility 138,940,980 141,404,623 FY2015 18,469 18,123 1,590 1,481 856 948 92,601 93,207 48,220,325 45,708,634 Professional fees 29,947,781 41,479,383 Supplies 90,974,154 84,583,130 Inpatient days: Depreciation and amortization 33,337,117 26,480,858 Adult & pediatrics Interest 5,892,486 2,469,044 Nursery 3,024 2,857 Restructuring Costs 1,800,362 Skilled Nursing Facility 9,784 10,434 Other 117,912,201 — 130,708,124 Average length of stay (days): Collections for health care services Adult & pediatrics 5.01 5.14 Revenues: Nursery 1.90 1.93 Amount generated for taking care of patients 466,699,231 455,639,890 Skilled Nursing Facility 11.43 11.01 Provision for uncollectible amounts (19,417,473) (28,110,656) 1,332,349 1,229,827 1,906 1,828 24,375,974 20,710,103 57,942 53,811 194,748 194,261 Foundation assets used for patient services Other contributions Investments 472,990,081 449,605,531 — 136,367 Funds invested from reserves to balance budget Funds reinvested from reserves for facility 16 | Emergency Department visits Outpatient registrations 5,030,886 16,073,003 and equipment upgrades HS H S ST. J O H N ’ S H OS P ITAL Births 12,232,704 80,345,116 (excluding Emergency Department) Surgical cases 17,132 13,052 Personnel 3,689 3,678 Samaritans 400 395 Medical Staff 806 793 2015 ANNUAL REPORT LEADERSHIP St. John’s Board of Directors John Slayton, Chair Robert Bunn, Vice Chair Ann Carr, Treasurer Sister Marybeth Culnan, OSF, Secretary Richard Corkery Donald Graham, MD J. Michael Houston Trudy Nelson Tim Nicoud Jr. Roger Sables Lynn Scott Charles L. Lucore, MD, MBA St. John’s Board Executive Committee John Slayton, Chair Robert Bunn, Vice Chair Sister Marybeth Culnan, OSF, Secretary Charles L. Lucore, MD, MBA, President and CEO J. Michael Houston, Member St. John’s Board Governance and Nominating Committee Robert Bunn, Chair Sister Marybeth Culnan, OSF Donald Graham, MD Charles L. Lucore, MD, MBA Lynn Scott John Slayton St. John’s Board Finance Committee John Slayton, Chair Robert Bunn Richard Corkery Mike Cottrell J. Michael Houston Charles L. Lucore, MD, MBA Lynn Scott St. John’s Executive Council Charles L. Lucore, MD, MBA Patty Allen, MBA Dave Olejniczak, FACHE Allison Paul, DNP, RN, NEA-RC Gurpreet Mander, MD, MBA Beverly Neisler, CFRE Amy Jones, RN Nicholas D. Nehman Steve Harris Margaret Gustafson Catie Sheehan St. John’s Children’s Hospital Committee Lynn Scott, Chair Beau Batton, MD Douglas Carlson, MD Keith Gabriel, MD Charles L. Lucore, MD, MBA Gurpreet Mander, MD, MBA Amy Marquardt, JD Kimberly Molik, MD Allison Paul, DNP, RN, NEA-RC Tracy Millbrandt, MD Ramzi Nicolas, MD Stephen Wallace, MD Prairie Heart Institute Committee Robert Bunn Steve Harris Charles L. Lucore, MD, MBA Gurpreet Mander, MD, MBA Gregory Mishkel, MD Marc Shelton, MD Dave Olejniczak, FACHE E.J. Kuiper, MHA, DPT, FACHE Quality Care Committee John Slayton, Chairman D. Gordon Allan, MD Gregory Barnett, MD Stephen Bell, MD Charles L. Lucore, MD, MBA Gurpreet Mander, MD, MBA Matt Noonan Randy Obert, JD Dave Olejniczak, FACHE Leonard Rybak, MD Christine Todd, MD J. Michael Zinzilieta, MD Allison Paul, DNP, RN, NEA-RC Melissa Dean Hospital Advisory Council Jenna Beyers John Blythe Bob Cusick Albert O. Eck Jr. Douglas King Kevin Lust Marianne Manko Harry Mitchell Jackie Newman Sister Helen Marie Plummer, OSF Mark Ridley St. John’s College Board of Directors Aggie Hayner, Chair Carol Brooks Terese Burch, PhD, RN Albert O. Eck Jr. Charles L. Lucore, MD, MBA Sister Chaminade Kelley, OSF (Emeriti) E. J. Kuiper (Guest), MHA, DPT, FACHE Trudy Nelson Marilyn Rigney Roger Sables Sister Judeen Schulte (Emeriti) John Slayton Sister Christa Ann Struewing, OSF Brenda Jeffers, PhD, RN Jean Becker Friends Leadership Council John Goetz, Chair Gary Lowery, Vice Chair Val Butler Glen Garrison Patricia Graham Kenneth Hoffman John Long Charles L. Lucore, MD, MBA Gurpreet Mander, MD, MBA Kris Maurer Dan McCormack Beverly Neisler Tim Nicoud, Jr. Renee Oreshkov Paul Palazzolo Henry Rohs, MD Mary Trask St. John’s Samaritans Board of Directors Debbie Lewison, President Barbara Hennessy, Immediate Past President John Abel, President Elect Barb Butler, Treasurer Jan Slingsby, Secretary Kathy Andring Doris Ball Sandi Brackney Jo Ellen Bretz Ken Campbell Mary Margaret Giesing Charles Joyce Gwendolyn Lackland Charles L. Lucore, MD, MBA Kristine Myszka Patsy Rader Jan Sables Sharon Sedlak Maureen Sullivan Anne Woomer Medical Staff Executive Committee Leonard Rybak, MD, President Donald Ross, MD, Past President Theodore Gleason, MD, President-Elect Patrick Hemmer, MD, Secretary Robert Abrams, MD Michelle Alepra, MD Greg Barnett, MD James Crabtree, MD Nilesh Goswami, MD Scott Long, MD Gurpreet Mander, MD, MBA Janda Stevens, MD James Thiele, MD Medical Staff Department Chairs/Vice Chairs Anesthesiology: Stuart Hohm, MD Cardiology: Jeffery Goldstein, MD, Vice Chair Shailesh Nandish, MD Emergency Medicine: Michelle Alepra, MD Family Medicine: James Crabtree, MD General Surgery: Marc Garfinkel, MD Internal Medicine: Allen Krall, MD Laboratory Medicine: Patrick Hemmer, MD Neurology: James Gilchrist, MD Obstetrics & Gynecology (OB/Gyn): Robert Abrams, MD, Vice Chair Erica Nelson, MD Otolaryngology Head & Neck Surgery (OHNS): Richard Bass, MD Ophthalmology: Ramanath Bhandari, MD Oral & Maxillofacial Surgery: Louis Scannura, DDS, Vice Chair David Fisher, DDS Orthopedics: Keith Gabriel, MD Pediatrics: Greg Brandt, MD, Vice Chair Tracy Lower, MD Plastic Surgery: Robert Russell, MD Podiatry: John Shoudel, DPM, Vice Chair John Sigle, DPM Psychiatry: Santosh Shrestha, MD Radiation Therapy: Allen Krall, MD Radiology: Theodore Gleason, MD Surgical Neurology: Leslie Acakpo-Satchivi, MD Thoracic Surgery: William Stevens, MD Urology: Brad Schwartz, DO, Vice Chair Tobias Kohler, MD Vascular Surgery: Kim Hodgson, MD HSHS ST. J OHN ’S HOSPITA L | 17 ANNUAL REPORT MESSAGE “ FROM HSHS LEADERSHIP Dear Friends and Colleagues, As we embrace the rapidly changing health care industry, Hospital Sisters Health System continues to work diligently to heighten the reliability and value of care we provide our patients according to their unique needs. As we begin the third year of the Affordable Care Act and more people continue to access health care, we continue to strengthen our system’s infrastructure to accommodate our patients’ most vital needs. Mary Starmann-Harrison President and CEO Stephen Bochenek Chair, Board of Directors 18 | In this annual report, we highlight many ways we are serving our patients and their families through our high quality, Franciscan health care ministry. Our accomplishments this past year include breaking ground on a new state-of-theart hospital and two ambulatory care centers in southern Illinois, implementing new programs and technology to restore health to our patients, updating the environments in which we heal, increasing the effectiveness and efficiency for how we deliver care, and working collaboratively with others to improve the health status of our communities. H SH S ST. J O H N ’ S H OS P ITAL Our accomplishments include greater synergy between our colleagues and physician partners as we collectively deliver highly coordinated care to all patients. Whether it’s a major process improvement initiative in our service lines, a technological break-through to improve efficiency, virtual care to patients, new mobile applications and better access to online medical records or providers, or impactful training programs for colleagues, the goal is to ensure each patient has the best experience during their care and the optimal outcome for their health. During this critical time in the evolution of health care, HSHS strives to utilize every aspect of the health care system to continue our mission of service and to improve the lives of our patients and their families. Our goal is to unite the diverse talents of our many dedicated physicians, nurses and clinicians to provide our patients with high-quality health care. As a Franciscan health care ministry, we take inspiration from the teachings of St. Francis and St. Clare of Assisi as we serve others, particularly the most vulnerable in our society. As health care professionals, we constantly adapt to changes in health care so we can deliver excellence in every encounter with our patients, their families and those with whom we work. Over the past 140 years, our mission to share the healing love of Christ has been constant. While health care in the United States has become increasingly complex, the consistency of our mission sets us apart both as a health system and as individual health care professionals. On behalf of the Hospital Sisters Health System family, we are grateful for the opportunity to serve our patients, their families and our communities in the healing tradition of Jesus Christ and St. Francis of Assisi. Sincerely, Mary Starmann-Harrison President and CEO Stephen Bochenek Chair, Board of Directors TR O P E R L AU N N A 5 10 2 MISSION To reveal and embody Christ’s healing love for all people through our high quality Franciscan health care ministry. VISION St. John’s will be recognized by Patients, Physicians, Colleagues, and the Community as the best place to receive care, best place to practice medicine, and best place to work. 800 E. Carpenter Street Springfield, IL 62769 217-544-6464 st-johns.org CORE VALUES Respect Care Competence Joy For information about HSHS, visit www.hshs.org For information about Hospital Sisters of St. Francis, visit www.hospitalsisters.org