cards loyalty - Byblos Bank
Transcription
cards loyalty - Byblos Bank
[2007 VERSION] CARDS LOYALTY PROGRAM BOOKLET WITH BYBLOS BANK POINTS, WHY PAY CASH?? CARDS LOYALTY PROGRAM BOOKLET Cards Loyalty Program Booklet (30,000) 7/2007 17692 | Raidy Printing Group SAL | www.raidy.com | Welcome to Byblos Bank Loyalty Program. You have just been enrolled in Byblos Bank’s “Loyalty Program”. This program is our way of thanking you, as a valued customer, for choosing and using Byblos Bank cards. For every Dollar, or equivalent in Lebanese Pounds or Euros, you spend with your card, you will earn a point that will allow you to win exciting gifts, free talking minutes on your mobile phone, free fuel liters, free travel vouchers and much more. This catalog is your guide towards choosing what best meets your expectations. It informs you about everything you need to know on how to accumulate your points and how to redeem them. Now you know that a bit of change in your payment means can bring back to you much more. This program is about choices… And it is now available at hand. BYBLOS BANK CARDS LOYALTY PROGRAM 3 GASOLINE 2,000 GASOLINE 20 FREE liters 4 2,000 points 20 FREE liters* 15FUEL00107 FUEL For every 2,000 points spent, you are entitled to 20 liters FREE gasoline. *Value of 95 Octane gasoline as of the 1st of July 2007. BYBLOS BANK CARDS LOYALTY PROGRAM 5 MOBILE MINUTES 1,200 60 FREE MINUTES MOBILE 6 1,200 points 60 FREE minutes* 8MNTS00107 For every 1,200 points spent, you are entitled to 60 FREE Minutes on your mobile irrelevant of the operator and whether your line is fixed or rechargeable. *Value of mobile minutes within same operator as of the 1st of July 2007. BYBLOS BANK CARDS LOYALTY PROGRAM 7 TRAVEL 12,500 TRAVEL 12,500 points $100 ticket value* 100TRA00107 Travel with any travel agency via any airline company & get a $100 ticket value. *At any of Byblos Bank’s appointed travel agents. $100 TICKET VALUE 8 37,500 points $300 ticket value* 300TRA00207 62,500 points $500 ticket value* 500TRA00307 BYBLOS BANK CARDS LOYALTY PROGRAM 9 TRAVEL TICKETS Subject to availability Round Round Round Round Round Round Round Round S to to to to to to to to Larnaca Istambul Athens Rome Paris London Cairo Geneva T A 17,500 41,500 41,500 75,500 50,000 93,000 27,000 89,000 M B U pts pts pts pts pts pts pts pts L R O M E ATHENS I trip trip trip trip trip trip trip trip 10 O A R N D O I S N C A I R O L P BYBLOS BANK CARDS LOYALTY PROGRAM 11 RESTAURANTS INTERCONTINENTAL PHOENICIA BEIRUT Enjoy the ultimate Asian experience at WOK W.O.K with a delecious set menu selection of sushi and sashimi, hot appetizer, main course, dessert and one soft drink or juice. 25PIB00407 5,000 pts INTERCONTINENTAL PHOENICIA BEIRUT Authentic Italian cuisine at Caffe Mondo: Salad bar, one pizza or pasta, one soft drink or juice and finally a tea or coffee. 20PIB00507 4,000 pts 12 INTERCONTINENTAL MZAAR Set menu at La Tavola: salad, main course and dessert of the day. 275IMZR00507 5,500 pts INTERCONTINENTAL MZAAR Set menu at Le Refuge: salad, main course and dessert of the day. 275IMZR00607 5,500 pts INTERCONTINENTAL MZAAR Set menu at Gauchos pub & grill: salad, main course and dessert of the day. 275IMZR00707 5,500 pts BYBLOS BANK CARDS LOYALTY PROGRAM 13 RESTAURANTS NAPOLETANA Set menu: salad, 1 pizza or pasta, 1 soft drink. 20BOUBSS00107 4,000 pts LA PIAZZA Set menu: salad, 1pizza or pasta, 1 soft drink. 25BOUBSS00207 5,000 pts 14 BOB'S Set menu: Burger or sandwich, fries, 1 soft drink. 18BOUBSS003 3,500 pts R E S T A U R A N T S BYBLOS BANK CARDS LOYALTY PROGRAM 15 RESTAURANTS METROPOLITAN HOTEL Set menu at Venezia Italian restaurant: entrée, main course, dessert and 1 drink (soft drink, juice, local beer or house wine). 39MTRPLTN00507 8,000 pts Set menu at Summer Place Chinese restaurant: entrée, main course, dessert and 1 drink (soft drink, juice, local beer or house wine). 36MTRPLTN00607 7,000 pts Set menu at Exchange International restaurant: entrée, main course, dessert and 1 drink (soft drink, juice, local beer or house wine). 36MTRPLTN00707 7,000 pts 16 HOTELS INTERCONTINENTAL MZAAR One night accomodation in a standard double room; full Mzaar breakfast; complimentary access to indoor pool, steam and gym; complimentary shuttle: Beirut - IC Mzaar - Beirut (from June 1st, 2007 to December 15th, 2007- from April 16th, 2008 to May 31st, 2008) 143IMZR00107 28,500 pts One night accomodation in a deluxe double room; full Mzaar breakfast; two half an hour massage treatments at Les Thermes du Mzaar, complimentary access to indoor pool, steam and gym; complimentary shuttle: Beirut - IC Mzaar - Beirut (from June 1st, 2007 to December 15th, 2007 - from April 16th, 2008 to May 31st, 2008) 220IMZR00207 44,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 17 HOTELS INTERCONTINENTAL MZAAR One night accomodation in a standard double room; full Mzaar breakfast; complimentary access to indoor pool, steam and gym; complimentary shuttle: Beirut - IC Mzaar - Beirut, one half an hour massage treatment at les Thermes du Mzaar (from December 16th, 2007 to April 15th, 2008/minimum 2-night stay on weekends). 286IMZR003007 57,000 pts One night accomodation in a deluxe double room; full Mzaar breakfast; Two and a half minute massage treatments at Les Thermes du Mzaar, complimentary access to indoor pool, steam and gym; complimentary shuttle: Beirut - IC Mzaar Beirut (from December 16th, 2007 to April 15th, 2008/minimum 2-night stay on weekends). 407IMZR00407 81,500 pts 18 INTERCONTINENTAL PHOENICIA BEIRUT One-night accomodation for two in a city view room with breakfast at Mosaic and 30% discount on “à la carte” Spa treatments. 194PIB00107 39,000 pts One-night accomodation for two in a club room, with all the club benefits and 30% discount on “à la carte” Spa treatments. 402PIB00207 80,500 pts One-night accomodation for two in a Phoenician Suite with all the club benefits and 30% discount on “à la carte” spa treatments. 649PIB00307 130,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 19 HOTELS METROPOLITAN HOTEL Superior room accomodation in a single/double room (low season). Benefits: Welcome drink, fruit basket, bottle of water upon arrival, free local newspaper, buffet breakfast. 171MTRPLTN00107 34,000 HOTELS Superior room accomodation in a single/double room (high season). Benefits: Welcome drink, fruit basket, bottle of water upon arrival, free local newspaper, buffet breakfast. 193MTRPLTN00207 38,500 20 METROPOLITAN HOTEL Diplomatic suite single/double room (low season). Benefits: Welcome drink, fruits basket, bottle of water upon arrival, free local newspaper, buffet breakfast, trio of juices and plate of cookies, late check out till 16h00, free internet connectivity in the rooms, complimentary one way airport transfer, free access to the Elixir leisure SPA. 374MTRPLTN00307 75,000 Diplomatic suite, single/double room (high season). Benefits: Welcome drink, fruits basket, bottle of water upon arrival, free local newspaper, buffet breakfast, trio of juices and plate of cookies, late check out till 16h00, free internet connectivity in the rooms. 429MTRPLTN00407 86,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 21 BEAUTY & SPA PACE E LUCE 22 Haircut/Brushing Color/Brushing 40PEL00107 8,000 pts 40PEL00207 8,000 pts Haircut/Brushing Manicure/Pedicure/ Hair treatment Haircut/Color/Highlight / Hair treatment/ Manicure/ Pedicure 80PEL00307 16,000 pts 160PEL00407 32,000 pts INTERCONTINENTAL PHOENICIA BEIRUT One full day at SPA InterContinental including: One hour massage with access to swimming pools, jacuzzi, gymnasium with personal trainer and open refreshments from the Spa juice bar 52PIB006 10,500 pts HABTOOR HOTEL One day SPA experience at the Elixir SPA inlcuding full access to the leisure SPA: hydropool, lap pool, sauna, steam, fun showers, foot SPA, health club, Amazon showers and artic snow room 39HBTR00107 8,000 pts HABTOOR HOTEL Special occasion package at the Elixir SPA including beauty flash relaxing facial for 45 minutes and 60 minutes well being massage 110HBTR00207 22,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 23 ACCESSORIES OPTIKOS Valentino 392OPT00107 78,500 pts OPTIKOS Chopard 255OPT00207 51,000 pts OPTIKOS Oakley 205OPT00307 41,000 pts 24 OPTIKOS Giorgio Armani 190OPT00407 38,000 pts OPTIKOS Exess 90OPT00507 18,000 pts OPTIKOS Roberto Cabras 80OPT00507 16,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 25 ACCESSORIES SECTOR 200 chrono oversize white 444SCT00107 89,000 pts SECTOR 200 chrono oversize blue 444SCTR00207 89,000 pts SECTOR 550 chrono G. Carbon black 512SCTR00307 102,500 pts 26 SECTOR Diver 600 G.ch Ti. Ru 997SCTR00407 199,500 pts A C C E S S O R I E S SECTOR 700 G. chrono silver D.R 815SCTR00507 163,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 27 ACCESSORIES MILORD Mont-Blanc rollpen Starwalker 342MLRD00107 68,500 pts MILORD Dupont Lighter (available in different colors) 256MLRD00207 51,000 pts MILORD Notepad book Le Tanneur 212MLRD00307 42,500 pts MILORD Mont Blanc Cigar cutter 117MLRD00607 23,500 pts 28 MILORD Cigar case (2 cigars) Dupont 126MLRD00407 25,000 pts MILORD Hand bag Le Tanneur 423MLRD00507 84,500 pts MILORD Mont Blanc wallet for men 204MLRD00907 41,000 pts MILORD Le Tanneur wallet for women 99MLRD01007 20,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 29 SPORTS EQUIPMENT COLPO GROSSO Heat belt for fitness 25COLPG00107 5,000 pts COLPO GROSSO Somarco flying boots (similar to roller blades) 30COLPG00207 6,000 pts COLPO GROSSO School bag 34COLPG00307 7,000 pts 30 COLPO GROSSO Ab trimmer 23COLPG00407 4,500 pts COLPO GROSSO Tennis racket with its cover and 3 balls 55COLPG00507 11,000 pts COLPO GROSSO Set of palms, goggles and tuba 52COLPG00607 10,500 pts BYBLOS BANK CARDS LOYALTY PROGRAM 31 SPORTS EQUIPMENT COLPO GROSSO Wet suit for all-purpose sea sports 78COLPG00707 15,500 pts COLPO GROSSO Swimming goggles 9COLPG00807 1,500 pts COLPO GROSSO Adidas football 15COLPG00907 3,000 pts 32 COLPO GROSSO Adidas basketball 11COLPG01007 2,000 pts COLPO GROSSO Adidas gym bag 12COLPG01107 2,500 pts COLPO GROSSO Adidas freezbee 4COLPG01207 1,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 33 SPORTS EQUIPMENT COLPO GROSSO Reebok treadmill 788COLPG01307 157,500 pts COLPO GROSSO Small weights set of 1kg, 2kgs, and 3kgs dumbells 23COLPG01407 4,500 pts COLPO GROSSO Sports fixed bar 11COLPG01507 2,000 pts 34 ELECTRONICS VIATEK I-pod Video 30 G: plays TV shows, Ipod games, podcasts, audiobooks, photo albums, an entire library of music-up to 20,000 songs 355VIATK00107 71,000 pts I-pod shuffle: in 5 brilliant colors, lets you wear up to 240 songs on your sleeve. Badge of musical devotion 116VIATK00207 23,000 pts VIATEK I-pod nano 4G: thin design, 5 stylish colors, up to 24 hours of battery life, puts up to 2,000 songs in your pocket 275VIATK00307 55,000 pts VIATEK Olympus camera: 7.1 MPX, 3 m waterproof, 3x optical zoom, 2.5" LCD display 485VIATK00407 97,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 35 ELECTRONICS VIATEK LG Chocolate mobile phone: blue tooth capable, V cast music and video, 1.3 MPX camera and camcorder, Micro SDTM memory port, touch sensitive navigation keys 275VIATK00507 55,000 pts VIATEK JBL Creature II (white): three-piece speaker system. Unique "plug and play" solution, compatible with all Macs and PCs – both desktops and portables – as well as MP3 players and walkmen 85VIATK00607 17,000 pts VIATEK TEAC SL-D90: Stereo with retro design with alarm clock, CD and ipod capable 185VIATK00707 37,000 pts 36 VIATEK Sony LCD Bravia: 32", 1.36x7,68 resolution 1099VIATK00807 219,500 pts VIATEK Toshiba A100-036 laptop: Centrino Core Duo, 1.66 GHZ, windows Vista, 100GB hardrive, DVDRW 999VIATK00907 200,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 37 ELECTRONICS VIATEK Tamiya Subaru WRC fuel engine remote control car 399VIATK01007 80,000 pts VIATEK JBL home theater SCS20Complete 6-piece home cinema speaker package 839VIATK01107 168,000 pts VIATEK Playstation 3 + 1 game 840VIATK01207 168,000 pts 38 TRANSCEND USBs (1 GB) Jet flash V10 16TRSCD00107 3,000 pts Jet flash 2A 19TRSCD00207 4,000 pts TRANSCEND USBs (2 GB) Jet flash V10 28TRSCD00307 5,500 pts TRANSCEND MP3 player (1GB) MP3 player (1GB) with FM radio, digital voice recorder, karaoke type lyrics display T-Sonic 310 44TRSCD00407 9,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 39 ELECTRONICS FUJIFILM DIGITAL CAMERA 5.2 megapixels, 3.4x optical zoom, 2.0' LCD Finepix F450/F440 275FJIF00107 55,000 pts FUJIFILM DIGITAL CAMERA 5.1megapixels, 3.4x optical zoom, 3.0' LCD, ISO 64-1600 Finepix V10 orange or grey 303FJIF00207 60,500 pts 40 LG PLASMA SCREEN 42'' , PDP, VGA, PIP, TXT, built - in speakers, built - in 2 tuners 1430LG00707 286,000 pts LG MICRO HIFI SYSTEM Digital tuner, 1 CD, 1 VCD, MP3, 30 station preset, full remote control 140LG00807 27,500 pts LG MINI HOME SYSTEM Mini home system: 5DVD changers, DVDR/RW, VCD, SVCD, WMA, MP3, CDR/RW, JEPG viewer, Div X 6.0 LX D2960 248LG00907 49,500 pts BYBLOS BANK CARDS LOYALTY PROGRAM 41 ELECTRONICS LG DVD PLAYER DVD player: Super slim and mirror finish design, multi format playback (DVD-Video/DVD+R/+R, DVDRW/-R/SVCD/VCD; Audio CD/CD-R/CD-RW/MP3 CD/WMA; JPEG/DivX/XviD) DNX191H/DNX194H 154LG01007 31,000 pts LG THEATER SYSTEM DVD, 5.1 channel, tall boy speaker, tuner FM/AM, USB host 435LG01107 87,000 pts 42 GIFTS & CHOCOLATE PATCHI Royal silver "Ouzi" plate 864PTCHI00107 172,500 pts Royal silver “jardiniere fontaine” (without chocolate) 317PTCHI00207 63,500 pts Royal silver “jardiniere fontaine” (with chocolate) 467PTCHI00307 93,500 pts Royal silver tray (without chocolate) Royal silver tray (with chocolate) 79PTCHI00407 16,000 pts 187PTCHI00507 37,500 pts BYBLOS BANK CARDS LOYALTY PROGRAM 43 GIFTS & CHOCOLATE PATCHI Royal silver footed bowl (without chocolate) 99PTCHI00607 20,000 pts Royal silver footed bowl (with chocolate) 167PTCHI00707 33,500 pts Royal silver footed bowl (without chocolate - Larger size) 126PTCHI00807 25,000 pts Royal silver footed bowl (with chocolate - Larger size) 200PTCHI00907 40,000 pts Chocolate box 44PTCHI01007 9,000 pts 44 HOME APPLIANCES LG CANISTER VACUUM CLEANER 1500 W, suction power: 330W, body slide power control, dust capacity 3L, 5 layer filter system, 360 degree swivel system, carpet and floor nozzle CP-653 SD 50LG00107 10,000 pts LG AIR CONDITIONER Slim stylish and wide design. 9.0 cooling capacity; 9.3 heating capacity LSH-186V*L2 985LG00207 197,000 pts LG AIR CONDITIONER Slim stylish and wide design. 18.0 Cooling capacity; 18.5 heating capacity LSH-096V*L2 604LG00307 121,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 45 HOME APPLIANCES SANYO ELECTRIC KETTLE 1.7 L capacity, removable filter, cord storage U-M100 20SNY00107 4,000 pts SANYO STEAM IRON Powerful burst of steam, self cleaning, non-stick soleplate A-L201 20SNY00207 4,000 pts SANYO EMERGENCY LIGHT Automatic operation for power failure security, bright twin fluorescent lamps, 3-position switch for independent or simultaneous lamp operation (80 W) NLF560 17SNY00307 3,500 pts 46 LG REFRIGERATOR 23" FT, 650L, 72.5 depth GRS 652JBC 803LG00407 160,500 pts LG DISHWASHER Turbo fan dry system, triple spray, 5 direction waterjet, triple rinse reaches 77 degrees C, various washing system LD-2050 MH 572LG00507 114,500 pts LG MICROWAVE 1000W power, 34L, round cavity, convenient, easy to clean, LED display MS 3444 143LG00607 28,500 pts BYBLOS BANK CARDS LOYALTY PROGRAM 47 OUTDOOR EQUIPMENT CAMPINGAZ WAVE FLASK Isotherm extreme 0.6L 8CPGZ00107 1,500 pts CAMPINGAZ ELECTRIC LIGHT LC350 solar rechargeable flashlight 20CPGZ00207 4,000 pts CAMPINGAZ SLEEPING BAG Sleeping bag: Black base to hide the dirt. Comfortable cowl shape hool. Available with a strong and compressible stuffsack. Choukar senior navy blue color 39CPGZ00307 8,000 pts CAMPINGAZ BACKPACK the Urban 22L is designed to increase safety for children. It is also equipped with a front pocket with divided compartments and a mobile phone pocket. Urban 22L navy/black color 22CPGZ00407 4,500 pts 48 CAMPINGAZ OUTDOOR BARBECUE Expert deluxe BBQ with side stove 165CPGZ00407 33,000 pts CAMPINGAZ PORTABLE BARBECUE Bistro stove 33CPGZ00507 6,500 pts CAMPINGAZ THERMOELECTRIC COOLER Friborg TE20 AC/DC 146CPGZ00607 29,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 49 TRAVEL PACKAGES Valid for 1 person PACKAGE TO PARIS/DISNEYLAND Paris/Disneyland: 7 days and 6 nights, standard hotel double room, including: half day panoramic tour of Paris, full day tour to Disneyland Paris and “les deux parcs” with transportation and entrance fees. Assistance of representatives during the whole stay. 891NKHL00107 112,000 pts 50 PACKAGE TO MARMARIS & RHODES Marmaris and Rhodes package: 3 nights in Marmaris and 4 nights in Rhodes in a double room, including: round trip ticket, on half board basis or similar, hydrofoil tickets Marmaris / Rhodes / Marmaris, transfers on arrival and departure in Marmaris and Rhodes. Assistance of representatives. 985NKHL00207 123,000 pts PACKAGE TO ITALY Italy: 9 days and 8 nights per person in a double room, including: transportation in a deluxe motorcoach as per itinerary program, accomodation at 4-star hotels with breakfast, services of a professional English speaking guide during the visits, assistance of representatives, vaporetto fees in Venice. 1331NKHL00307 166,500 pts BYBLOS BANK CARDS LOYALTY PROGRAM 51 TRAVEL PACKAGES PACKAGE TO SPAIN & PORTUGAL Spain and Portugal: 10 days and 9 nights in a double room, including: transportation in a deluxe motorcoach as per itinerary program, accomodation at 4-star hotels with breakfast, services of a professional English speaking guide for the visits of Sevilla, Granada, Lisbon and Fatima, assistance of representatives, panoramic tour of Madrid. 1331NKHL00407 166,500 pts 52 PACKAGE TO AFRICA Meeting upon arrival and assistance of a French speaking guide for the Cap section, and a French speaking tour escort during the circuit, transfers upon arrival and departure, from and to the hotels. Accommodation in 1st class, and 1st class superior hotels on bed (shower or bath), buffet breakfast and full board basis. Includes excursions and tours. 1496NKHL00507 187,000 pts PACKAGE TO ST. PETERSBURG & MOSCOW Accommodation in 4star hotels on bed and breakfast basis, hotels (4*) basis (Octyabrskaya St. Peteresburg) and (Cosmos Club rooms Moscow), hotels (5*) basis, (Grand Europa St. Petersburg) & (Meridien National Moscow), visits mentioned with guides and entrance fees to sights. 1419NKHL00607 177,500 pts TRAVEL BYBLOS BANK CARDS LOYALTY PROGRAM 53 CARDS FEES BACK Classic card USD 50CCRD00107 7,500 pts Gold card USD 99CRD00207 15,000 pts Lira card 50CCRD00107 5,000 pts 54 Classic card Euro 50CRDEUR00407 10,000 pts Gold card Euro 100CRDEUR00507 20,000 pts Platinum card 350CRDPLA00607 50,000 pts BYBLOS BANK CARDS LOYALTY PROGRAM 55 TERMS AND CONDITIONS The Loyalty Program rewards cardholders for the use of their cards by granting them points redeemable against travel, gifts and exciting packages. All Byblos Bank (hereinafter referred to as the “Bank”) charge and revolving cardholders (hereinafter referred to as the “Cardholder”) are eligible to the Loyalty Program. The terms and conditions of the Loyalty Program are an annex to the terms and conditions of holding charge and credit cards. The Loyalty Program applies to all charge and revolving cardholders who meet the requirements and are in good standing under the terms and conditions of the cards. Such customers are automatically eligible to enroll in the program. Enrollment is free of charge for both principal and supplementary cardholders. Enrollment in the program by supplementary cardholders cannot take place separately from the principal card. ACCUMULATION AND EXPIRY OF LOYALTY POINTS Loyalty points have an expiry period of 36 months effective from the time of accumulation. For every dollar the cardholder spends using his/her card, a point is awarded. Points are awarded for retail transactions. Cash transactions and transfers are not included in the program. Other promotional schemes will be occasionally included in the program. The Bank reserves the right to change the ratio between loyalty points and the amount that needs to be spent using charge/revolving card to accumulate those loyalty points. The cardholder will start earning loyalty points once the Bank launches the program, based on posting date and not transaction date. 56 INQUIRY ABOUT REDEMPTION OF POINTS The cardholder can inquire about his/her points balance through either his/her statement or online (via his/her online banking access). These statements reflect the points accumulated by the cardholder, his/her previous balance as well as any redemption. The cardholder can also contact the Call Center which has access to all cardholders’ status. Customer service representatives are able to qualify cardholders’ status and answer any questions regarding the accumulated points, redemption options and history of redemption. REWARDS All rewards are subject to availability. Rewards are available only during the periods described in the Loyalty Program communications. Certain restrictions apply to rewards. Merchants associated to the program might change. Some rewards have limited availability. Redeemed awards are not exchangeable, refundable, replaceable or transferable to credit other rewards or points under any circumstances. Rewards must be redeemed in accordance with the terms and conditions pertaining to the Loyalty Program. The Bank and associated merchants are not responsible for replacing lost, stolen or mutilated vouchers. VOUCHERS Vouchers are valid at associated merchants only, until expiry date printed on the front of the voucher. Vouchers must be submitted at redemption and no photocopies of vouchers will be accepted. Redemption of the voucher is the sole responsibility of the associated merchant, not the Bank’s. Vouchers are not valid for previous purchases and BYBLOS BANK CARDS LOYALTY PROGRAM 57 cannot be used as payment on existing account balances with either the associated merchant or the Bank. Vouchers have no other cash value. Vouchers are not transferable unless otherwise noted on them. Vouchers are void where prohibited by law. Vouchers for the rewards offered include taxes. PROGRAM ACCOUNT Points accumulated in the cardholder points account may be converted to a gift voucher provided the cardholder’s account has reached the vested amount and all of the enrolled linked accounts are in good standing and not cancelled or terminated by the Bank or the cardholder (except as provided below) at the time of conversion request. If any linked account is not good standing, the cardholder’s enrolment in the program will be cancelled or points accrued in the program account may be forfeited if the cardholder has at any time failed to adhere to the cardholder agreement. If, for any reason, the Bank cancels any linked account(s), any points accrued in the program account will be forfeited. If the Bank reinstates the linked accounts within 6 months of cancellation, any points accrued in the cardholder program account may be redeemed, provided all other conditions set out herein have been met. If a cardholder enrolled in the program and having more than one Bank account, voluntarily cancels any card account, and keeps at least one Bank account, any points accrued in the program account as a result of charges billed to the cancelled card account will remain valid in the program account provided all other conditions set out herein have been met. If a cardholder voluntarily cancels his enrolment in the loyalty program or cancels all linked accounts, but keeps at least one Bank card, the cardholder 58 will have up to 6 months to re-enroll in the program in order to reactivate any points previously accumulated in the Loyalty Program prior to such cancellation. Such points will then be available for redemption, provided that the one-time vesting requirement has been met. If a cardholder cancels all linked accounts and cancels all cards from the Bank, all points accumulated in the Loyalty Program account will be forfeited immediately. Once the points accrued in a cardholder’s loyalty program account have been redeemed, the points cannot be converted back into the cardholder Loyalty Program account. GENERALITIES The Bank reserves the right to terminate the program at any time. The Bank also reserves the right to change the program terms and conditions at any time including, but not limited, to points required for any reward. The request for redemption must be made by the cardholder himself. The cardholder must initiate redemption of points by either calling our customer representatives at 01-205050 or by writing when visiting any of our Bank branches. Fraud or abuse relating to the accumulation of points in the Loyalty Program or conversion of points may result in forfeiture of accumulated points as well as cancellation of a cardholder’s Loyalty Program account and any Bank card account. The Bank’s failure to enforce a particular term or condition does not constitute a waiver of that term or condition by the Bank. All issues or disputes regarding eligibility to the Loyalty Program or the eligibility to accrual or conversion of points will be resolved by the Bank at its sole discretion. BYBLOS BANK CARDS LOYALTY PROGRAM 59 POINTS REDEMPTION REQUEST FORM For more information or any other assistance please call: Customer Service at 01/205050 Or log on to www.byblosbank.com Beirut, on ....…………….. To: Byblos Bank S.A.L. Dear Sirs, With reference to the Cards Loyalty Program offered by your Bank, Since I collected ............................points against credit/ charge card payments for purchase of goods, I, the undersigned …........................………………, holder of the credit /charge card no ………………., hereby express my willingness to exchange the collected points mentioned above for the following gift displayed in the catalogue issued by your Bank: Gift type: ……………………................................. Gift reference number: …………………................ Signature: ✂ ……………………................. 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