February 2015 NYPress - NewYork

Transcription

NYPress
The newsletter for employees and friends of NewYork-Presbyterian Hospital • Volume 17, Issue 1 • February 2015
A Warm Welcome to…
NYP/Hudson Valley Hospital
Inside This Issue
p.4
Introducing
p.10
NYP Employees
Exemplify Engagement
p.12
Recognition Fairs Energize
and Inspire NYP Staff
A Message from Dr. Corwin and Dr. Kelly
2015 is well underway and our NewYork-Presbyterian team continues to do amazing work. While New York City experiences a
brutal winter with frigid temperatures and threats from ongoing
snowfall, staff from across all our campuses have braved the elements every day to care for our patients. This dedication reflects
NYP’s strong and engaged culture in which employees work
together to deliver the highest quality, most compassionate care
and service. We applaud and thank you all for your unwavering
commitment to our patients and families.
This issue of NYPress summarizes the findings of the
Employee Engagement Survey conducted by Gallup this past fall.
We were very pleased that three-quarters of our staff responded
to the Survey, NYP’s highest participation rate to date. We were
also happy with our very positive results, as they validate the
passion, commitment, and teamwork that our staff demonstrate
daily. The results also provide us with the opportunity to see
where we can make improvements so that we can further
enhance the patient experience.
We are also enhancing the patient experience across the
NewYork-Presbyterian Healthcare System, an important part
of our strategy to develop an integrated delivery system that
provides the very best care across all geographies that we serve.
We are delighted to have welcomed on January 28 our newest
family member, NewYork-Presbyterian/Hudson Valley Hospital,
featured on our cover. For 125 years, Hudson Valley Hospital
Center, located in Cortlandt Manor, New York, provided excellent
care to residents of Westchester, Putnam, and Dutchess counties.
Together, along with Columbia physicians, we will build upon
this, and on our shared commitment to We Put Patients First to
bring outstanding, state-of-the-art, patient-centered care to these
communities. This is another exciting milestone for everyone
Dr. Kelly and Dr. Corwin with 2014 Leadership Circle Award honorees
(from left) Hope Copperstone, Julio Batista, Pat Keill, and Louise Merriman
and we hope you will join us in welcoming NewYork-Presbyterian/
Hudson Valley to our team.
There is much to celebrate and a lot to be proud of, and as
we set our sights on the year ahead, we are confident that we will
continue to do amazing things together.
Steven J. Corwin, MD
Chief Executive Officer
NewYork-Presbyterian Hospital
Robert E. Kelly, MD
President
Heard at CEO Town Hall Meeting
To encourage open dialogue and
learn from the NYP team, Dr. Corwin
meets each month with staff across
our Hospital campuses. Over the
past three months, he has held Town
Hall meetings with staff from 7th
Avenue, and staff from NYP/Weill
Cornell Ambulatory Care Network,
Graduate Medical Education, Medical
Staff Office, Nursing, Operations,
Perioperative Services, Pharmacy,
and Quality and Patient Safety. Here
are some Q & A highlights.
NYPress
Volume 17, Issue 1
February 2015
NYPress is published by the
Office of Internal Communications
in collaboration with Public Affairs,
Human Resources and Media Services.
To submit ideas or for questions related
to NYPress, email [email protected].
Photography by Jason DeCrow,
Kenneth Gabrielsen, Richard Lobell,
Charles Manley, Carlos Rene Perez,
Audio Visual, Amelia Panico,
John Vecchiolla and Kellie Walsh
Current and past issues of NYPress
are available on the Infonet,
infonet.nyp.org/nypress.
© NewYork-Presbyterian Hospital
NYPress 2
FEBRUARY 2015
I am hearing a lot about Accountable
Care Organizations in the news. Will NYP
participate in this type of program?
Yes, we will. There are a variety of different experiments
underway by the government to improve the quality and
efficiency of care. In January, NYP, together with our Medical
School partners, Weill Cornell and Columbia, was approved by
the Centers for Medicare and Medicaid Services to establish a
Medicare Accountable Care Organization (ACO). A Medicare
ACO is a group of doctors and other health care providers who
agree to work together to improve the quality and efficiency
of care for Medicare fee-for-service patients assigned to them.
Our program is called NewYork Quality Care, and it is one
of 30 ACOs in the New York Metropolitan area. If the ACO is
successful in reducing costs, savings are shared by the ACO
and the government. It is yet to be seen if this model of care
delivery will work.
How does the Hospital protect the privacy
of our patients, including the notable
patients that come here?
NYP has a corporate compliance program that monitors who is
accessing our electronic records 24/7. By virtue of being in New
York City and because of our reputation, a lot of notable patients
come to NYP. We monitor who is accessing the records of those
patients, but we also do random checks to make sure none of our
records are being accessed by someone who should not be looking
at them. We also have a disciplinary process to address a situation
in which someone accesses a medical record inappropriately. It is
really important that our patients, as well as our employees who
seek care here, feel that NYP respects their privacy. We pay a lot of
attention to security and cyber security, and hire people to look for
vulnerabilities in our system and then work on fixing them. We also
work closely with our partner Medical Schools to further strengthen
the security of patient information.
(continued on next page)
2014 Leadership Circle: Role Models for Excellence and Engagement
One of NYP’s most prestigious recognition programs, the Leadership Circle Award is presented annually to directors who embody the Hospital’s culture, and consistently
demonstrate exceptional performance, commitment, and leadership. This year’s inductees have been recognized for their ongoing, outstanding contributions to the
Hospital; teamwork; and dedication to excellence – qualities that they will continue to foster throughout NYP. Read what their colleagues are saying below and learn more
about them on the Infonet.
Julio Batista
Director, Community Affairs
NYP/Columbia
Hope Copperstone
Administrative Director, Radiology
NYP/Columbia
Pat Keill
Corporate Director, Accreditation
and Regulatory Compliance
Louise Merriman, MS, RD, CDN
Director,
Clinical Nutrition
“Mr. Batista has the ear and respect of our
political leaders, managing these relationships with insight, integrity, and political
savvy…always for the benefit of the Hospital.
He is a trusted steward of the community
and an ambassador for the Hospital, masterfully balancing his genuine devotion to both
Hospital and community.”
“Ms. Copperstone is a team player, creative
in solving problems, a great negotiator, and
undaunted by the operational challenges
she is faced with daily. She is a pillar of the
Department, leading with foresight in bringing new technology and resources to create a
high reliability organization that provides the
highest quality patient care.”
“Ms. Keill’s extraordinary leadership played
a critical role in preparing NYP for its successful performance on the June 2014 Joint
Commission Survey. There is no better illustration of her expertise and skills than this
exceptional Survey result. She is a knowledgeable, dedicated, and inspirational leader who
models and embodies our We Put Patients
First philosophy every day.”
“Ms. Merriman wears many hats and has
many roles inside and outside the walls of
the Institution, approaching everything she
does with energy and passion. She lives the
NYP culture every day, and is a dedicated and
consummate health care professional who
works tirelessly to advance care through her
mentoring and leadership of an amazing group
of professionals.”
(continued from page 2)
CEO Town Hall Meeting
What is the difference between NYP
acquiring a campus, like NYP/Lower
Manhattan, and affiliating with one,
like NYP/Lawrence Hospital?
When New York Hospital merged with Presbyterian
Hospital, it was a full asset merger. That means we are one
Hospital with a single Medicare number, a single provider
number, and a single Joint Commission survey. Similarly,
NYP/Lower Manhattan merged fully into NewYorkPresbyterian. It now has the same Medicare provider
number and is part of our Joint Commission survey. NYP
is responsible for everything that happens at NYP/Lower
Manhattan. Our relationship with NYP/Lawrence is different. We have affiliated with NYP/Lawrence and are working with Columbia to populate the Hospital with doctors,
to implement our information systems, and to fully integrate our financial systems. We are doing the same with
NYP/Hudson Valley Hospital. We are responsible for both
of these hospitals financially, and we want them to be
very successful. However, both of these hospitals will keep
their own Medicare provider numbers, will have different
contracts with insurers, and will undergo their own individual Joint Commission surveys. This is the fundamental
difference between merging and affiliating.
Should visitors wear masks to protect
our patients from catching illnesses?
As employees of a health care institution, it is very important
that we educate the public about protecting themselves and
others from illness. We should tell any visitor with symptoms
not to visit their loved ones while they are sick. It is not worth
the risk. You should also spread the word about the importance of getting vaccinated. This year, the flu vaccine is not as
effective as we would have liked, but it is still an important
measure of protection.
Are we still screening patients for
Ebola? What lessons did we learn from
the Ebola crisis?
Yes, patients are still being screened here at NYP. I think
the most important lesson learned is that a disease outbreak
must be treated where it originates. Since global travel is
so easy these days, if the root cause is not addressed right
away, the rest of the world is at risk. We also learned that it
takes 40 or 50 staff members to care for one Ebola patient, so
the Hospital’s capacity to treat patients, especially pediatric
patients, is limited. Using guidelines from Emory University
and the University of Nebraska, we converted the 10-bed
medical ICU at NYP/Allen to a Biocontainment ICU that can
accommodate one patient, or two at the most. We will be
maintaining that unit and making sure the care team is
prepared for a similar situation in the future.
FEBRUARY 2015
3 NYPress
Welcome to the Family
NYP/Hudson Valley Hospital!
O
NYP is committed to improving and
expanding access to the Hospital and
to physician organizations. In addition,
the NYP Healthcare System is growing
in strategic ways, extending our
geographic reach and expanding care
delivery to more communities beyond
the metropolitan area.
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2
4
NYPress 4
The newly renamed NewYork-Presbyterian/Hudson Valley
Hospital was founded in 1889 in the City of Peekskill, moving
to its current location in Cortlandt Manor in 1966. It was
renamed Hudson Valley Hospital in 1992 to reflect its new
status as a regional facility. In 2010, NewYork-Presbyterian/
Hudson Valley Hospital celebrated the completion of a $100
million hospital expansion. The 133,000 square-foot project
included a four-story patient tower with all private rooms and
doubled the size of the Hospital’s Emergency Department.
The project, which was the largest economic development in
Westchester County in 2010, earned the Hospital an APEX
Award for Economic Development Leadership from the
Westchester County Association.
“
We are excited to be able to offer residents of
the Hudson Valley access to one of the most
prestigious hospitals in the nation right here in
their backyard. Our patients will have the comfort
of knowing that they will have access to advanced
specialized care and a direct connection to the
best New York has to offer.
”
— John C. Federspiel, President, NYP/Hudson Valley Hospital
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5
FEBRUARY
FEBRUARY 2015
2015
History
n January 26, 2015, Hudson Valley Hospital Center,
in Cortlandt Manor, New York, became officially
affiliated with NewYork-Presbyterian Hospital and the
NewYork-Presbyterian Healthcare System. It is now known
as NewYork-Presbyterian/Hudson Valley Hospital.
Given the dynamic health care landscape, NewYorkPresbyterian is committed to serving patients across a wide
geographic area. Hudson Valley Hospital Center has been
providing excellent care to the residents of Westchester,
Putnam, and Dutchess counties for 125 years. Through this
new relationship, NYP/Hudson Valley Hospital together with
NewYork-Presbyterian will deliver outstanding patient-centered
care to the community. Local residents will soon benefit
from new and expanded clinical services, even more leading
specialists in virtually every field of medicine, and access to
many of the latest technological advances. Most significantly,
both NewYork-Presbyterian and Hudson Valley Hospital share a
commitment to We Put Patients First, which will truly benefit
the community.
“We are thrilled about our new and exciting relationship
and look forward to working closely with NewYork-Presbyterian/
Hudson Valley Hospital leadership, management, and staff,”
says Laura L. Forese, MD, MPH, President of the NewYorkPresbyterian Healthcare System.
Says our CEO, Steven J. Corwin, MD, “Together, we can
deliver the best care experience for patients and families of the
Hudson Valley and surrounding areas.”
Q&A
with John C. Federspiel, President,
NewYork-Presbyterian/
Hudson Valley Hospital
Notable Achievements
Today, the 128-bed hospital provides a wide range of
ambulatory care and inpatient services in 43 specialties.
It is also home to the region’s only 24-hour “no wait”
emergency department, which sees some 39,000 patients
a year – the second largest volume in Westchester County.
“By doing bedside registration and with nurses and
patient care technicians who are worth their weight
in gold, we have been able to reduce wait times, with
patients able to see a medical practitioner within 10
minutes,” says Ron Nutovits, MD, Chair, Emergency
Services.
NewYork-Presbyterian/Hudson Valley Hospital is also
the first hospital in the region to have earned the Magnet
Award for Nursing Excellence and the only hospital
to earn it twice. “One of the key foundations of our
journey to Magnet recognition is shared governance in
which nurses on the front lines have a voice in decisions
that influence their practice and our entire practice
environment,” says Kathy Webster, RN-NEA-BC, MSN,
Vice President, Patient Services.
In 2014, the Hospital received the “Guardian of
Excellence Award” from Press Ganey for scoring higher
than 95 percent of hospitals in the country in key
quality metrics.
1.Ophthalmologist Kayvan Keyhani, MD, in one of the
Hospital’s state-of-the-art operating rooms.
2.Sarah Graby of Sparkle My Head Scarves helps a patient
try on scarves in the Cheryl R. Lindenbaum Cancer Center.
3.Hafize Rapuano, RN, with Maryann Maffei, RN, Director of
Emergency and Critical Care Services, and Kristina Perez,
Environmental Services, in the Emergency Department.
4.Marthia Nichols, RN, Nurse Navigator, Anne CampbellMaxwell, Director of Oncology Services, and Tamika
Walker, Administrative Coordinator, in the Cheryl R.
Lindenbaum Cancer Center.
5.Jackie Hirsch, RN, with parents and their newborn in the
Maternity Department, which features 13 private postpartum rooms.
John C. Federspiel is nearing three
decades as President of the newly
named NYP/Hudson Valley Hospital.
Under his leadership, the Hospital
has experienced tremendous growth,
financially and in facilities, and has
acquired a number of distinguished
awards for clinical excellence, and
patient and employee satisfaction.
What led you to a career in
health care?
My mother was a nurse and on the
weekends she would take me into
work with her. I was probably 13 or
14 years old at the time. She would
put a lab coat on me and I would
run specimens down to the lab, fill
water pitchers. She was a real influence on my choice of career. She
would come home in the evening
and would get her cap ready for the
next day. She would shine her shoes
with the white shoe polish. She
would also be on the phone to check
up on patients. She was always very
thorough. My exposure to this led
me to work as an orderly at hospitals
while I was in college and grad
school. So, I had great experiences in
those formative years.
What drew you to Hudson
Valley Hospital Center nearly
30 years ago?
After working a decade in two different hospital systems, I was ready
to move on. It was 1987, and this
position had been advertised in The
New York Times. I was the only outof-state candidate and the youngest
among 300 applicants. But I felt
that the hospital, in spite of the
challenges it was facing, was going
to be appropriate to the experience
that I had acquired in the first two
positions out of school and that I
could come in and really make some
changes.
Can you share some of the
achievements during your three
decades as President that make
you most proud?
When I came on board, the hospital
was nearly bankrupt. Within three
years, we turned the financials
around, and in fact, in 1991, we won
the American Hospital Association’s
turnaround contest. We also had to
address employee satisfaction; on our
first employee survey we were only in
the 28th percentile. We couldn’t believe
it because we thought we were the
greatest thing since sliced bread. So, we
started to drill down. Over the course
of about four to five years we brought
employee satisfaction into the 90th percentile and never looked back. In fact,
we were able to take it up to the 97th
percentile, and Westchester Magazine
voted us one of the top ten places to
work in the county.
After we addressed employee
satisfaction, it lifted all boats because
everything began to fall into place. We
had the ability to pursue Magnet designation and our financials became that
much stronger. We also were able to
go out and obtain the financing for the
major expansions that we undertook.
Our volumes rose dramatically and our
patient satisfaction scores climbed to
where we now always score between
the 95th and 99th percentile. In the
last few months we’ve been running in
the 99th percentile.
We have what I think is a unique,
very special culture, and we work hard
to sustain it. It takes a multipronged
approach with senior and middle
management rounding regularly with
employees. It’s all about management
and staff being engaged.
What led to the decision to
align the hospital with
NewYork-Presbyterian?
The reality is that the stand-alone community hospital is a very difficult organization to execute going forward.
NewYork-Presbyterian, to me, has always
been the jewel of New York. For this
community and this hospital, it’s an
enormous advantage to be affiliated with
NYP. Having access to the best and the
brightest, to the continuum of care available, for referrals to physician specialists
not locally nearby, to take advantage of
clinical trials and best practice protocols…our community, over the many
years to come, will only benefit from this
relationship. NYP will also enhance our
ability to recruit specialists in areas that
have been a challenge and help us bring
those specialty services closer to home.
What are your key priorities for
the upcoming year?
We have three projects that are going
to be extensive. The first is to build two
new operating rooms here on the campus. The second is to completely rebuild
our OB unit. The third is to renovate the
section of the Emergency Room built in
1995. NYP has embraced our need for
enhancing these three services.
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FEBRUARY 2015
5 NYPress
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NYPress 6
(continued)
FEBRUARY 2015
14
CORTLANDT MANOR
At a Glance
Founded
1889
Employees
1,200
Physicians
350
Beds
128
800/year
Births
Inpatient Discharges 7,735 in 2014
Emergency Visits
38,834 in 2014
1. Michael Bulger, coordinator of the Chef Peter X.
Kelly Teaching Kitchen, with Joanne Odlum, Human
Resources, Barbara Katona, Director of Human
Resources, Tonja Inlaw, Director of Volunteer
Services, Emery Rodriquez, Marketing Assistant,
Leona Britto, Food and Nutrition Services, and
Willie Vallejo, Environmental Services.
2. Chef Peter X. Kelly, John Federspiel, President,
NYP/Hudson Valley Hospital, and Congresswoman
Nita Lowey, in the Hospital’s Organic Garden for
Healing at the opening of the Chef Peter X. Kelly
Teaching Kitchen in July 2014.
3. Bonnie Blaho, mammography technician, with a
patient in the Women’s Imaging Center, which
offers 3D mammography, the most sophisticated
diagnostic tool for breast screening available.
4. The Hospital’s Wellness Club is a medical fitness
club open to employees, patients, and the general
community.
5. From May through November, the Hospital holds a
Farmers’ Market on campus twice a month.
6. Pete Corcoran, Security, at the front desk of the
Cheryl R. Lindenbaum Cancer Center.
7. Hand surgeon Ari Mayerfield, MD, works with
certified hand therapist and occupational therapist
Erin McCarthy in the Hospital’s Center for
Rehabilitation.
10
8. Radiation oncologist Lawrence Koutcher, MD,
medical physicist Sarah Coughlin, and radiation
therapists Susan Barry and Joanne Nowicka review
a CT Scan in the Radiation Oncology Department of
the Cheryl R. Lindenbaum Cancer Center.
11
9. Amy Czyz trains a new technician in the Emergency
Department.
10. Bindu Cherian, RN, on the Orthopedic Unit.
11. Lisa Olmos, RN, Joseph Barletti, PharmD, and Eileen
Petersen, RN, consult in the Cheryl R. Lindenbaum
Cancer Center.
12. Glenda Rivera, RN, Nancy Scott, RN, and Dana
Annacone, RN, in the Emergency Department.
13. Valbone Balidemaj of Environmental Services is
one of many employees who help maintain the
Hospital’s clean and safe environment.
14. Ron Nutovits, MD, Chair of Emergency Medicine,
leads the second busiest ED in Westchester County,
and the only 24-hour “no wait” ED in the region.
15. Catherina DiFonzo, PCT, and Jean Smith Rakotz, RN,
in the Emergency Department.
15
16
16. Cardiologist Glen Hamroff, MD, and Fran Revella, RN,
Nurse Manager, Orthopedic Unit.
FEBRUARY 2015
7 NYPress
Promoting
a Culture of
Employee
Engagement
In September, NYP conducted its first Employee Engagement
Survey, which is administered and analyzed by Gallup, an
outside research organization. Over 75 percent of staff completed the Survey, making this the Hospital’s highest survey
participation rate to date. On a rating scale of 1-5, NYP’s overall mean engagement score was 3.84, which is considered
exceptionally high for a first-time survey of this kind. These
results validate the passion, commitment, and teamwork that
is seen among staff and commented on by this year’s Joint
Commission Survey team, which noted, “NewYorkPresbyterian has a unique culture in which staff are engaged
and dedicated to We Put Patients First every day.”
“The Survey results also provide important insight into
opportunities to further engage staff in order to improve
clinical outcomes and patient satisfaction scores,” says
Dr. Steven Corwin, CEO. “We are now at an exciting starting point, and we want to build on and expand our ongoing
employee engagement efforts in which everyone at the
Hospital participates.”
Engaged employees are actively involved in
the work they do and the care they provide
to patients and their families. The Hospital’s
first Employee Engagement Survey is enabling
us to identify how we can work together to
strengthen engagement throughout the Hospital.
2014 Employee Engagement Survey
HIGHLIGHTS
☞ T he Employee Engagement Survey
surpassed all previous records of any
survey participation at NYP with a
record high of 75% participation and
over 15,000 employees responding.
☞N
YP exceeded Gallup’s expectations
for a company participating in an
engagement survey for the first time.
FEBRUARY 2015
☞N
YP has a higher percentage of
engaged workers than the average
U.S. workforce in Gallup’s database.
2014 Employee Engagement Survey Results
Scores are based on a 1 to 5 scale
12 Gallup Statements
This Measures...
NYP 2014 Results
Results for All
Organizations
Participating in the
Gallup Survey to Date*
1. I know what is
expected of me at work.
…how focused you feel
at work
4.51
4.40
2. I have the materials
and equipment I need
to do my work right.
…how free you feel
from unnecessary stress
3.94
3.99
3. At work, I have the
opportunity to do what
I do best every day.
…how well you feel NYP
knows you
4.08
4.05
4. In the last seven
days, I have received
recognition or praise for
doing good work.
…how much you feel
valued by NYP
3.29
3.57
5. My supervisor, or
someone at work,
seems to care about me
as a person.
cared about by NYP
3.91
4.08
6. There is someone at
work who encourages
my development.
NYP is helping you to
grow professionally
3.77
3.86
7. At work, my opinions
seem to count.
your ideas are heard
3.52
3.68
8. The mission or
purpose of my
organization makes
me feel my job is
important.
…your understanding
of why your role is
important to NYP
4.03
4.03
9. My coworkers are
committed to doing
quality work.
…how proud you are to
work at NYP
4.02
4.09
10. I have a best friend
at work.
…how much you feel you
can trust the people you
work with
3.47
3.75
11. In the last six
months, someone at
work has talked to me
about my progress.
…how much you feel you
have the opportunity to
review your contributions
to NYP
3.66
3.93
12. This last year, I have
had opportunities at
work to learn and grow.
…how often you feel
you’ve been given
challenges and growth
opportunities
3.83
4.00
*Results reflect mean scores for both health care and non-health care organizations
NYPress 8
☞ S urvey results demonstrated that NYP
employees want to do their best work
and are committed to the Hospital’s
mission.
What Does Engagement Mean to You?
Recognition of employees provides a
simple but powerful opportunity to
foster engagement. Recognition Fairs
held throughout NYP this past fall
enabled staff to learn more about
employee engagement and ways we
can “applaud” our teammates.
During these fairs, employees from
each campus were asked: “What
does engagement mean to you?”
They wrote their responses on sticky
notes from which word clouds were
created to reflect their combined
thoughts on engagement.
See additional photos from the
Recognition Fairs on page 10.
Making It Better
Planning 2015
Highlights
The 2015 Making It Better form
can now be completed and
submitted online.
Making It Better Plans
now incorporate Employee
Engagement Survey results, as
well as Patient Satisfaction and
Nursing Satisfaction scores,
if applicable to a particular
department or work area.
Making It Better Plans:
Raising the Level of Employee Engagement
For many years, NYP employees have participated in Making It Better planning, working together to
improve the employee and patient experience in their unit or work area. Making It Better planning
engages staff in reviewing data, identifying areas for improvement, and then working together to find
ways to implement positive change. Working with their supervisors, staff develop Making It Better plans
that are living documents to be reviewed and altered, as needed, throughout the year.
Successful Making It Better planning has helped many units/work areas achieve marked increases
in patient and employee satisfaction. It has also provided an opportunity for staff to share their best
practices with colleagues, highlighting the relationship between effective planning and great results.
Best Practice Actions are included
to help the team move forward.
An online process has been launched to make it easier for developing, updating, and reviewing Making It Better plans.
FEBRUARY 2015
9 NYPress
NYP Engagement in Action!
NYP employees are already very engaged in the mission of the Hospital, going above and
beyond for their patients and colleagues, for a community cause, or when an act of nature
could interfere with the running of the Hospital. Here are just a few of the many examples
of just how engaged NYP employees are.
Blood Donations
I Am NYP
Creating the I-Unit
NYPBeHealthy
Teaching Empathy Skills
Helping Out New Hires
NYPress 10
FEBRUARY 2015
Weathering the Blizzard
Promoting Heart Health
Perfect Attendance
FEBRUARY 2015
11 NYPress
NYP Engagement in Action!
Recognition Fairs
NYPress 12
FEBRUARY 2015
(continued)
Engaged Employees Enhance the Patient and Family Experience
Through the Patient and Family Experience Grants program,
NYP staff are able to enhance care, programs, and services in
unique and innovative ways. The recipients of the 2014 grants
have conceived compassionate approaches to some challenging
concerns based on their close interactions with patients and
families, as well as their colleagues, that will be of great benefit
to those served by NYP.
Golden Spoons: Making a
Difference One Bite at a Time
Kathleen Szymona
Supervisor
Food and Nutrition
NYP/Allen
The Golden Spoons Feeding Program – a
collaboration among Food and Nutrition,
Nursing, and Volunteer Services –
assists patients who need help feeding
themselves. With the Patient and Family
Experience grant, this program will be
expanded to provide patients, family
members, or caregivers with a cup,
placemat and bag with a goal toward
encouraging hydration and oral intake
following discharge.
CATCH: Changing Attitudes
That Change Health
A Taste for Healing: Bags to Go
Patricia Nicholas
Manager, Clinical Nutrition
Food and Nutrition
NYP/Columbia
A Taste for Healing will help meet the
nutritional needs of patients with cancer,
promote better physical outcomes, and reduce
the potential for malnutrition, which can be a
consequence of anti-cancer therapies. Newly
admitted patients will be given lunch bags
containing nutrition education materials, snacks,
and recipes that clinical nutritionists will use to
teach about foods that can ease symptoms and
promote adequate nutrition intake.
Integrative Therapies for the
Wellness of Mind, Body and Spirit
Lovely Varghese
Director, Nursing
NYP/Columbia - Ambulatory Care
Lisa Vannoy
Patient Care Director
Angela King
Administrator, Patient Services
NYP/Columbia
Using the expertise of the ACN’s Diabetes
Self-Management Program and the Nutrition
Division, Ms. Varghese and her colleagues
will develop a community-based kitchen
within the ACN that will enable patients
and community members to make healthy
foods and prepare nutritious meals for their
families. The program will include hands-on
cooking practice sessions.
This grant will create a calm, soothing and
healthy environment, as well as incorporate
integrative medicine modalities, to enhance
the experience of surgical oncology patients,
their families and friends, and staff. Soft
music, flameless candles, calming scents, a
rhythmic water fountain, and the aroma of
herbal teas are among the many elements that
will add to the serenity of the unit.
Pediatric ED Comfort Project
Jennie Overell
Administrator
Pediatric Psychiatry Services
Ambulatory Care
Salvacion Francisco
Patient Care Director
Pediatric Emergency Department
NYP/Morgan Stanley Children’s Hospital
Pediatric patients who come to the Emergency
Department for psychiatric care will benefit
from simple but important improvements,
including the furnishing of a comfort room
and comfort carts thanks to the vision of
Ms. Overell and Ms. Francisco. Evidence
shows that providing an environment that
is physically comfortable and pleasing to the
senses may help lessen anxiety and agitation.
Comfort/Sensory
Modulation Rooms
Joan Feder, Manager, and
Dahelia Beverley, Manager
Psychosocial Rehabilitation Services
Christopher Major, Specialist,
Psychosocial Rehabilitation Services
NYP/Weill Cornell
Comfort rooms are designated spaces
designed to calm the senses and create
a relaxing environment for patients. The
project will enable the comfort room for
psychiatry inpatients to be upgraded and
also allow the establishment of a comfort
room in the Continuing Day Treatment
Program. The comfort rooms will have
items such as weighted blankets, an
aroma mister, and meditation pillows
to help minimize stress for patients and
families. This program is funded by a
grant from the Women’s Auxiliary of
NYP/Weill Cornell.
A Comprehensive Patient
and Family Bereavement
Service Program
Sharon Granville
Manager, Child Life
NYP/Weill Cornell
With their grant award, Ms. Granville and
her colleagues on the Pediatric and Perinatal
Bereavement Committee will expand bereavement services to families, making them more
individualized. These would include changing the patient’s room into one of comfort
for end-of-life and helping families create
memory keepsakes of their child. The grant
will also support staff training on how to best
support a patient and family through anticipatory grief, time of death, and after care.
Family Engagement Initiative
Barbara Waltman
Director, Social Work
Patient Care Services
NYP/Westchester and NYP/Weill Cornell
With a goal to increase family engagement in
every aspect of the patient experience on psychiatric units, Barbara Waltman and her colleagues are developing a care partner program
in which inpatients can choose a care partner
to join in their therapeutic activities and help
plan for discharge, and a family connections
initiative that will allow families in their
homes to audiovisually connect with patients
and clinical teams in the Hospital.
Congratulations! NYP/Westchester Achieves Planetree Designation a Second Time
For the second time in four years, NYP/Westchester
has been formally selected by Planetree as a Planetree
Designated® Patient-Centered Hospital. This designation
recognizes the Hospital’s sustained excellence in patientcentered care in which the health care team partners
with patients and families to identify and address the full
range of patient needs. NYP/Westchester remains the
only freestanding behavioral health hospital in the United
States and one of only 65 organizations worldwide to
receive the Patient-Centered Hospital Designation since
the program’s launch in 2007.
“The Planetree Designation is the only award that recognizes
excellence in person-centeredness across the continuum of
care,” said Susan Frampton, President of Planetree, Inc., a
not-for-profit organization that has been at the forefront of the
movement to transform health care from the perspective of the
patient for 35 years. “The designation signals to health care
consumers that NewYork-Presbyterian/Westchester is a hospital where providers partner with patients and families, and
where patient comfort, dignity, empowerment and well-being
are prioritized with providing top-quality clinical care.”
FEBRUARY 2015
13 NYPress
@
2015 Plates for Pediatrics Benefit Raises Record-Breaking $1 Million
The fifth annual Plates for Pediatrics benefit held on January 29th
raised a record-breaking $1 million to support NYP/Komansky Center
for Children’s Health, including Child Life Services, the Pediatric
Simulation Center, the Perinatal Center, and the Residency Education
Program. Georgina Chapman and Harvey Weinstein served as
Honorary Chairs of the event, which was sponsored by Tiffany & Co.
More than 500 friends and supporters attended.
(Left) Dr. Gerald M. Loughlin, Pediatrician-in-Chief, and Dr. Jeffrey M. Perlman, Chief, Newborn Medicine, NYP/Komansky
Center for Children’s Health, with a young friend at the Plates for Pediatrics benefit (Center) Dr. Laura L. Forese, President,
NYP Healthcare System, and Peggy Oswald, Corporate Director, Client and Patient Services (Right) Dr. Steven and Ellen
Corwin with Honorary Chairs Harvey Weinstein and Georgina Chapman
The Benevolence of NYP/ACN’s Broadway Practice
“When the tragic results of the Ebola virus in
Africa became known, many people, including
myself, were asking ‘what we could do to help?’”
recalls Kingsley Quao, RN, a nurse with the
NYP/Ambulatory Care Network Broadway
Practice. “We decided that possibly a contribution
to an organization such as Doctors Without
Borders, an organization at the forefront fighting
this disease, would be of some assistance.”
The idea was discussed at their staff meeting
and the employees unanimously agreed to raise
funds for the program, hoping to reach a target
of $500. By the end of October 2014, the group
had surpassed its goal, raising over $800. In
December 2014, they presented a check to the
organization.
“Our practice took this initiative to help those
who are less fortunate, and hope that others will
follow in our footsteps,” says Mr. Quao.
Preventing Pediatric Malnutrition
The Hospital’s Clinical Nutrition Services launched its First Annual Advocates
for Pediatric Nutrition Symposium with a program on Pediatric Malnutrition
New Guidelines: From Identification to Coding held at NYP/Weill Cornell and
a second program, Preventing Pediatric Malnutrition, One Heartbeat at a Time:
Nourishing the Single Ventricle
Child, presented at NYP/
Columbia. The first session
featured a discussion on the
implementation of the pediatric
malnutrition initiative within
the NewYork-Presbyterian
Healthcare System. The second
session addressed the medical
and nutritional complications
of children with single ventricle
physiology and the risk of
malnutrition with this patient
population and interventions.
NYPress 14
FEBRUARY 2015
Among the presenters for the education session on nutrition for the child with single ventricle disease were Sophia
Chrisomalis-Dring, MD, pediatrician, and Anne M. Ferris, MBBS, Director, Center for Single Ventricle Care, NYP/Morgan
Stanley Children’s Hospital; Coleen Liscano, MS, RD, CSP, CDN, CNSC, IBCLC, Senior Dietitian, NewYork-Presbyterian;
and Melissa McCormack, MS, RD, CDN, Senior Nutritionist, NYP/Morgan Stanley Children’s Hospital.
@
Surprise & Delight for Long-Term Employees
Rosemary Glennon, Franklin Gray, Mitchell Springer,
and Ann Ametta are members of the Half-Century
Club, each having dedicated at least 50 years of
service to NYP. To thank them for their noteworthy
dedication to the Hospital, Dr. Robert Kelly dropped
in on each of them unexpectedly to personally
express the gratitude of NYP and present them
with a keepsake plaque.
Aurelia Boyer Named a
Top 100 CIO
Aurelia Boyer, SVP and
Chief Information Officer,
was recently named as
one of the “100 hospital
and health system CIOs
to know” in 2015 by
Becker’s Hospital Review.
The list highlights CIOs
from across the country
who “have demonstrated
excellence in leadership
by tackling the challenging world of health IT
and innovating during a time of change in the industry.” Ms.
Boyer, who joined NYP in 1993 as a project manager for clinical
information systems, assumed her current role in 2003 to oversee strategic IT direction, establish technology priorities, make
investment decisions, and manage day-to-day IT operations.
Save the Date
What You Need to Know
About Colorectal Cancer
(Top right) Ann Ametta boasts 63 years
with the Hospital. She is currently with
NYP/Columbia Real Estate and Housing.
(Above) Franklin Gray has been with
NYP/Weill Cornell for 55 years and
Mitchell Springer for 57 years. Mr. Gray
currently makes the Grab & Go items
for the Department’s retail areas and
assists with salad bar prep; Mr. Springer
prepares all of the sandwiches for
inpatients.
Date and Time:
Saturday, March 14, 2015 • 10:30 am to 1 pm
Location: Vivian and Seymour Milstein Family Heart Center
NewYork-Presbyterian/
Columbia University Medical Center
Myrna L. Daniels Auditorium
173 Fort Washington Avenue
New York City
(At right) Rosemary Glennon celebrated
54 years with NYP, most recently serving
in New Patient Access for the Emergency
Department at NYP/Columbia.
Program Directors
Donate Blood: Every Drop Counts
A record number of blood drives were canceled due to Winter Storm Juno,
and donors are urgently needed to rebuild our region’s blood supply. Stop
by or schedule an appointment online for one of the upcoming blood
drives and give the gift of life.
NYP/Columbia
March 4
9 am to 6 pm
April 7
9 am to 3 pm
Dr. P. Ravi Kiran, Chief of Colorectal Surgery
Dr. Richard M. Rosenberg,
Division of Gastroenterology
Give
bloo
d!
NYP/Morgan Stanley
Children’s Hospital
April 24
9 am to 6 pm
Keynote Speaker
Colorectal Cancer Screening for Everyone:
The 80% by 2018 Initiative?
Heather Dacus, DO, MPH
New York State Department of Health
Topics
April 8
9 am to 9 pm
NYP/Weill Cornell
April 13
9 am to 6 pm
April 9
9 am to 6 pm
April 14
9 am to 6 pm
NYP/Lower Manhattan Hospital
April 6
10 am to 4 pm
NYP/Westchester
March 25
10 am to 4 pm
NYP/7th Avenue
March 24
10 am to 4 pm
• Screening
for colon cancer:
Why colonoscopy?
Are there other alternatives?
• Patient Stories
• Colorectal Cancer: Risk factors and how much
of it is in the genes
• I have been diagnosed with colon cancer –
now what?
Register online:
online:
Register
www.columbiasurgery.org/events/
www.columbiasurgery.org/events/
For More Information:
Name: Annmarie Tarleton
Phone: 212.304.7813
Email: [email protected]
FEBRUARY 2015
15 NYPress
@
The New York Times Honors One of Our Own
Joint Commission Recognizes
NYP as a Top Performer
In November 2014, the Joint Commission
recognized NewYork-Presbyterian Hospital
as a Top Performer on Key Quality Measures ®
for 2013. This designation recognizes an
institution’s performance on 44 accountability
measures across 10 measure sets: heart
attack, heart failure, pneumonia, surgical care,
children’s asthma care, inpatient psychiatric services, venous thromboembolism care,
stroke care, immunization, and perinatal care.
The Hospital was also among a select group of
Top Performers to receive an additional distinction for submitting “more core measure sets
than were required in 2013.”
NYP Launches Medicare
Accountable Care Organization
As part of the Hospital’s ongoing efforts
to deliver the highest quality patient care
as efficiently and effectively as possible,
NewYork-Presbyterian and its Medical School
partners, Weill Cornell and Columbia, have
been approved by the Centers for Medicare
and Medicaid Services (CMS) to establish
a Medicare Accountable Care Organization
(ACO). A Medicare ACO is designed to more
effectively coordinate care for specific
populations, particularly the chronically ill.
NYP’s program, NewYork Quality Care, is one
of 30 ACOs in the New York Metropolitan area.
Congratulations to Margery Barnes, PhD, MA, RN-BC, staff nurse with the
Older Adult Behavioral Health Unit at NYP/Westchester, who was honored by
The New York Times Tribute to Nurses. Dr. Barnes was recognized for the quality time and compassionate care she provides to patients and her dedication to
enhancing patient care by embracing innovation and change. She incorporates
integrative therapies into her practice and inspires fellow nurses to examine the
use of alternative therapies. A licensed massage therapist, Dr. Barnes utilizes hand
massage with a visible reduction in anxiety, stress, and tension in patients and
their families, note her colleagues. “I am lucky enough to work at a hospital that
supports its nurses in doing compassionate care,” says Dr. Barnes. “My favorite part
of my job is patient contact.”
Gung Hay Fat Choy!
Gung Hay Fat Choy! Or Happy Lunar New Year as they say at
NYP/Lower Manhattan Hospital. The Hospital celebrated the 2015
Chinese New Year in very
special ways, including the
birth of the first baby of
the Lunar New Year, shown
here surrounded by family,
friends, and Hospital leadership. Employees of the
Hospital also participated
in the parade marking the
Year of the Goat (or Ram
or Sheep).
Teaching Clinical Nutrition to Medical Students
Georgia Giannopoulos,
RD, CDN, CNSC,
Senior Dietitian,
NYP/Weill Cornell,
Ernie Esquivel, MD,
Clerkship Director,
Medicine, Weill
Cornell Medical
College, and Kristen
Mathieson, MBA, RD,
CDN, Senior Dietitian,
NYP, with medical
students during an
Interprofessional
Day session.
NYP/Westchester Earns
Green Business Certification
On December 18, 2014, NYP/Westchester was
recognized by Westchester County and The
Business Council as the first hospital to earn
Westchester Green Business Certification. The
distinction was awarded following an extensive
review of NYP/Westchester’s water and
energy usage, purchasing and transportation
practices, and community and employee
engagement efforts.
NYP Named Official Hospital of
NYC Football Club
NYP has become a founding sponsor and the
official hospital of the New York City Football
Club, the first Major League Soccer Club whose
home will be located within the five boroughs.
Columbia Orthopedics will provide team
physician services, headed by Christopher S.
Ahmad, MD, Chief of Sports Medicine, and
William N. Levine, MD, Orthopedic Surgeon-inChief. The club will kick off its first Major
League Soccer home game in Yankee Stadium
on March 15.
NYPress 16
FEBRUARY 2015
The Department of Food and Nutrition at NYP/Weill Cornell
is participating in an innovative education program for
Weill Cornell Medical College’s third-year medical students.
Once during their eight-week medicine clerkship, students
participate in a day-long interprofessional exercise. The collaborative program with food and nutrition, nursing, and
physical and occupational therapy, provides students with
a first-hand look at the responsibilities of multidisciplinary
team members on a patient unit.
“During the session, a dietitian facilitates an interactive
lecture reviewing diet histories and nutrition assessments
completed by the medical students on their own patients.
Foods provided for various therapeutic diets are presented
as a member of the food service team provides a tour of the
kitchen to show patient food and retail meal preparation,” says
Kristen Mathieson, MBA, RD, CDN, Senior Dietitian, Finance
and Operations, NYP Department of Food and Nutrition.
The Interprofessional Day collaboration, led by Ernie L.
Esquivel, MD, Clerkship Director, Medicine, Weill Cornell
Medical College, has received rave reviews from Hospital and
Medical College leadership and medical students alike, and
a poster presentation of the program received a Best Poster
award for educational innovation at the 2014 Alliance for
Academic Internal Medicine meeting.
Medical students receive a guided tour of the kitchen by
Frank Vivolo, Food & Nutrition Operations Manager, Patient
Experience, NYP/Weill Cornell, to better understand the role
of food in the care of patients.
Introducing NYP’s “Amazing” New Patients
Meet Gabby Mansour, a
teenager who overcame a
bone disorder that usually
results in amputation to
become a cheerleader and
gymnast; Daniel Jacobs,
who became the World
Boxing Association (WBA)
middleweight champion in 2014 despite a potentially life
threatening tumor on his spine; and Nancy Jarecki, who,
after multiple emergency surgeries to reduce swelling
resulting from a brain aneurysm, finally woke up.
The trials and triumphs of Gabby, Daniel, and
Nancy are the latest patient stories to be featured
on NYP’s current TV ad campaign, which began on
December 7, 2014. Gabby’s story kicked off the ad
campaign during the 37th Annual Kennedy Center
Honors (CBS) and before and after the Downton Abbey
premiere (PBS), while Daniel’s story appeared during
a 2015 NFC Wildcard Playoffs game (Fox) and at the
beginning of the second half of the Super Bowl. Nancy’s
story appeared on February 22 during Downton Abbey
and during the February 23rd Today Show (NBC).
Learn more about their stories on nyp.org.
Bite Into A Healthy Lifestyle During National Nutrition Month
March is National
Nutrition Month®
and this year’s
theme, Bite into a
Healthy Lifestyle,
encourages us to
A TASTE OF
WELLBEING
consume fewer
calories, make
informed decisions
about what we
eat, and exercise
daily. By following these simple
guidelines, we can
maintain a healthy Try out recipes from NYP’s new cookbook.
weight, reduce the
risk of chronic disease, and improve our overall health.
Join NYP Registered Dietitians in recognizing National Nutrition
Month® by participating in events across all Hospital sites. A detailed
schedule will be available on the NYPBeHealthy webpage under
Food & Nutrition. NYPBeHealthy will
be distributing a cookbook featuring
delicious, healthy recipes from NYP
registered dietitians and chefs at
many of these events. The cookbook
will also be available on the Infonet.
We hope you will try the recipes, eat smart, keep moving and
BeHealthy!
Whole Wheat Banana Bread
Enjoy the following recipe submitted by Melissa Flynn,
Directions:
Senior Dietitian, NYP/ACN/Weill Cornell.
1.Preheat oven to 350 degrees F.
2.Grease a loaf pan using cooking spray.
Favorite Recipes from the
Registered Dietitians and Chefs
of NewYork-Presbyterian Hospital
3.In a medium bowl, mix together banana,
egg, applesauce, sugar and brown sugar
until well combined.
4.In a separate bowl, sift together flour,
baking powder, and salt.
5.Add dry ingredients into wet, stirring until
just combined. Pour batter into loaf pan.
6.Bake for 65-70 minutes, until a toothpick comes out clean when inserted into
middle of bread.
Yields:
12 servings
Estimated prep time:
10 minutes
Estimated cook time:
60-70 minutes
Estimated total time:
70-80 minutes
Ingredients:
1¼ cups ripe, mashed bananas
1 whole, large egg
¼ cup applesauce
½ cup sugar
½ cup brown sugar
2 ½ cups whole wheat flour
1 tablespoon baking powder
½ teaspoon salt
Nutritional facts (per serving):
193 calories, 1 g fat (5% of calories from fat),
0.3 g saturated fat (1% of calories from
saturated fat), 15.5 mg cholesterol,
197 mg sodium, 3 g dietary fiber,
4 g protein and 42 g carbohydrate.
For additional nutrition information and healthy
recipes, go to http://nyp.org/nutrition.
FEBRUARY 2015
17 NYPress
New Appointments
Christopher P. Brennan has been appointed Vice
President of Facilities Management at NYP/Columbia, where
he will be responsible for all capital and facilities operations functions at the NYP/Milstein, NYP/Morgan Stanley
Children’s Hospital, and NYP/Allen campuses, and have
advisory responsibility for NYP/Lawrence Hospital. Mr.
Brennan will also oversee the Hospital’s operations management functions, energy program, and commissioning
efforts. A highly experienced leader in facilities management and operations, Mr. Brennan joined NYP in 2010 as
Director of Facilities Design and Construction Engineering. He has been serving as Acting
Vice President since early last year, overseeing design and construction activities at all campuses and off-site locations. Previously, Mr. Brennan worked as a consultant, providing strategic
guidance to health care organizations on facility operations, construction, and project management. He also held facilities management and operations positions at several organizations,
including KeySpan Energy, Bethlehem Steel, and Stony Brook University Medical Center.
Anil K. Lalwani, MD, has been appointed Medical
Director of Perioperative Services at NYP/Milstein. In this
role, Dr. Lalwani will oversee Perioperative Services, leading the clinical team to achieve the best patient outcomes,
increased patient satisfaction, improved patient flow, and
operational efficiencies. Considered one of the leading
experts on hearing loss in children and adults, Dr. Lalwani
currently serves as Professor and Vice Chair for Research,
Director of Division of Otology, Neurotology and Skull
Base Surgery, and Director of the Columbia Cochlear
Implant Program in the Department of Otolaryngology at Columbia University College
of Physicians and Surgeons. He is also President of the American Neurotology Society.
Dr. Lalwani earned his medical degree from the University of Michigan Medical School,
and completed his internship in General and Thoracic Surgery at Duke University Medical
Center and his residency in Otolaryngology-Head and Neck Surgery at University of
California San Francisco.
NYPromotions
Chanequa Freeman
Medical Assistant,
Medical Group Practice
NYP/ACN
NYP/ACN
Yadira Batiz-Dolmo
Psychologist,
School Based Clinic (JFK)
Chanequa Freeman
Medical Assistant,
Medical Group Practice
Linda Gracea
McFarlane-Collins
Patient Financial AdvisorPatient Access,
Dermatology Clinic
Elena Quiles
Health Educator,
School Based Clinic (JFK)
Patricia Romero
Coordinator-Billing/Scheduling,
Call Center
NYP/ALLEN
Susan Dwake
Operating Room Technician
Certified,
Operating Room
Sheneeka Grant
Patient Care Associate,
2-RW Surgical
Frank Khamis
Sheneeka Grant
Christopher Williams
Matthew Ganulin
Rebecca Setiabudhi
Maurisa Figueroa
Luis Goitia
2-RW Surgical
NYP/Allen
Transporter-Messenger,
Patient Transport
NYP/Allen
Assistant Head-Occupational Therapy,
Inpatient Rehabilitation Unit
NYP/Columbia
Project Leader-Talent Acquisition,
Talent Acquisition
NYP/Columbia
Patient Financial Advisor-Patient Access,
Admitting Patient Access
NYP/MSCH
Patient Financial AdvisorPatient Access, ED Registrars
NYP/MSCH
Christopher Williams
Suet Ying Carmen Chan
Ansel Graham
Mario Nunez
Jun Shi
Carmen Sanchez
Transporter-Messenger,
Patient Transport
Staff Nurse,
HP10 Irving Clinical Research
Center
Unit Assistant,
Milstein Surgical Pool
Certified,
Operating Rooms MB-3-4
Section Chief Technologist,
Serology-Virology Lab
Certified,
Operating Room
NYP/COLUMBIA
Christine Alicea
Jhalinah Cucuta
Program Administrator,
Health Home
Basile Oulai
Supervisor-Global Patient Access,
Global Patient Services
Analyst-Operations,
Radiology Administration
Robert Allen
HVAC Mechanic,
Refrigeration Department
Karramchand Balkaran
Coordinator-Clinical Respiratory,
Respiratory Care Administration
Anne Belabe
ICU Technician,
9HN/HS Surgery
Shaquana Blair
Pharmacy Technician,
Pharmacy Administration
Rafael Briscoe
Manager-Patient TransportMail Service,
Transporters
Keith Brown
Perioperative Patient Care
Assistant,
Certified,
Operating Room
Nicolle Caesar
Christina O’Neill
Maria Chan
Nurse Coordinator,
Orthopedics
Human Resources reported the following promotions as of December 31, 2014.
Lead MRI Technologist,
Milstein MRI
Staff Nurse,
MB-7HN Surgery/Telemetry
New Patient Access Milstein ED
Mariam Deen-Sankoh
Coordinator,
Care Coordination
Claudia Diaz
Staff Nurse,
MB-9GS Medical
James Doolittle
Senior Physician Assistant,
Cardiothoracic PA’s
Marcos Fermin
Certified,
Matthew Ganulin
Patricia Hernandez
Jocelyn Johnson
Certified,
Daisy Perez
Amanda LeCours
Argentina Perez
Staff Nurse,
MB-7GS AM/PM Surgery
Rehabilitation-Physical Therapy
Outpatient
Anne Marie Legaspi
Bed Coordinator,
COO-Milstein
Jessenia Martinez
PACU Extension
Angelina McClain
Telephone Operator,
Communication Center
Assistant HeadOccupational Therapy,
Inpatient Rehabilitation Unit
Shlondia Mitchell
Joanie Garcia
Limey Monsanto
Surgery PA’s
Alison Gerber
Senior Clinical Nutritionist,
Nutrition Service
Jessica Goodwin
Director-Talent Acquisition
Operations,
Talent Acquisition
Lead CT Technologist,
Milstein CT Scanners
Senior Dietary Worker,
Central Food Service PH
Referral Liaison,
Isabel Montoya
Specialist-Documentation
Improvement,
Documentation Improvement
Elisha Murray
Certified,
Laboratory Clerk Typist,
Central Processing Unit
Angela Perez
Program Coordinator,
Federal Relations
Delmy Quiroz
Unit Assistant,
MB-8HS Neurology
Betzaida Rosado
Coordinator,
C.P.E.P.
Randi Rubin
Coordinator-Clinical Respiratory,
Respiratory Care Administration
Aida Ruiz
Director-Admitting-Discharge,
Admitting-Discharge-Billing
Rebecca Setiabudhi
Talent Acquisition
Nellie Vasquez
Brianne Weiner
Talent Acquisition
Amy Whiffen
Specialist-Patient Centered Care,
Patient Centered Care
Elizabeth Wist
Cardiothoracic PA
NYP/MSCH
Caesar Bodden
Certified,
Operating Room
Annamaria Zisa
Certified,
Operating Room
NYP/WEILL CORNELL
Carolynn Regan
Senior Staff Nurse,
Nursing-B17 MedSurg
(Rehabilitation)
Melissa Alford
Senior Staff Nurse,
Recovery Room G-3
Maria Katrina Arceno
Senior Staff Nurse,
Ambulatory Surgery Recovery
F10
Brandon Colbert
Bionne Bacason
Certified,
Operating Room
CSS Technician,
Central Sterile Supply
Kimberly Baker
Maurisa Figueroa
Manager-IS,
IT Business Solutions
Admitting Patient Access
Luis Goitia
ED Registrars
Narissa Ramlogan
CT Tech-Certified,
X-Ray
Jaclyn Basso
Senior Staff Nurse,
6N and 6NR
Women and Children’s Health/
Pediatrics
Nadine Beausil
Senior Technician-Anesthesia,
Anesthesiology
If you know of any promotions that have been omitted, call Human Resources: 212-746-1448 (NYP/Weill Cornell); 212-305-5625 (NYP/Columbia).
NYPress 18
FEBRUARY 2015
New Appointments
Ralph L. Slepian, MD, has been promoted to Vice
President for Medical Affairs and Associate Chief Medical
Officer. Dr. Slepian will work closely with medical staff,
the Medical Board, and senior leadership to advance clinical care initiatives, including Making Care Better, and
partner with Quality and Patient Safety to help provide
every patient with the highest quality care. He will also
lead the medical staff office and work on credentialing
and privileging, and maintaining regulatory compliance.
Since 2013, Dr. Slepian served as Associate Chief Medical
Officer, NYP/Weill Cornell, working with the medical staff and leading clinical transformation initiatives on the campus. He was also Medical Director of the inpatient operating rooms, the post-anesthesia care unit, and Baker 15. Dr. Slepian received his medical
degree from the Medical College of Wisconsin and completed his internship and residency
training as well as a fellowship in cardiothoracic and pediatric anesthesia at the former
New York Hospital-Cornell Medical Center.
David Vawdrey, PhD, a leading health care data scientist, has been named Vice President of NYP’s newly established Value Institute. The Value Institute will enhance
how we use clinical data to make the most informed decisions that lead to better patient outcomes, safety, and service. Working closely with senior leadership, Dr. Vawdrey
will establish strategic goals to help transform the value
of health care that NYP provides to patients every day. He
will recruit a team of biostatistics and informatics experts
to elevate our data quality and analytic capacity. He will
also work to enhance our national and international reputation as a leader in health care
delivery and implementation science. Dr. Vawdrey received his bachelor’s degree in computer engineering and master’s degree in computer science from Brigham Young University
and a doctorate in biomedical informatics from the University of Utah. In 2007, he joined
the Department of Biomedical Informatics at Columbia, contributing significantly to
improving NYP’s clinical information systems and data management infrastructure.
NYPromotions
Human Resources reported the following promotions as of December 31, 2014.
Alona Rabin
Tracy Tiongco
Information Systems
Special Programming-IS,
Web Development
Senior Staff Nurse,
Recovery Room G-3
Obioma Richardson
Chief Physicist,
Stich Radiation Center
Programmer Analyst II-IS,
IT Corporate Systems
Gay Rodriguez
Besnik Dervishaj
Senior Engineer-Network Systems,
Core Resources East
NYP/Weill Cornell
Audrey Phillips
Lead CSS Technician,
NYP/Weill Cornell
Anthony DeDonatis
Nurse Clinician,
6N-Nursing Crisis Stabilization
NYP/Westchester
Recelyn Aglipay
Information Systems Special
Programming-IS, CPOE
NYP/Lower Manhattan
Mark Blum
Tremaine Colbert
Anatoly Gore
Michelle Lavides
Emergency Paramedic,
EMS
Junior Accountant,
General Accounting
Project Leader-IS,
Web Development
Staff Assistant,
Outpatient Radiology
Shanequa Boone
Siobhan Coveney
Vincenza Graci
Senior Staff Nurse,
Recovery Room G-3
Senior Staff Nurse,
IVF
Barbara Lee
Elias Boyle
Hanciel De La Cruz
Senior Staff Nurse,
7N Women and Children’s
Health/Obstetrics (CCN)
Talent Acquisition Consultant,
Talent Acquisition
Inventory Operations Analyst,
Procurement/Strategic Sourcing
Marcus Braswell
Ilirjan Decka
Analyst-Financial,
Director-IS,
Christopher Brennan
Besnik Dervishaj
Vice President-Facility
Operations-Construction
Management-CU,
Administration
Senior EngineerNetwork Systems,
Core Resources East
Craig Budzynski
Staff Nurse,
10N Medical Oncology
Project Leader-IS,
Macy Carobene
Senior Staff Nurse,
6N and 6NR
Women and Children’s Health/
Pediatrics
Jenefer Cervantes
Supervisor-Clinical Nutrition
Services,
Food and Nutrition Services
Nancy Chen
Staff Nurse,
NICU
David Cobb
Patient Navigator,
Recovery Room G-3
Edem Dzandu
Billy Faller
Clinical Manager,
Operating Room
Kurt Felix
Senior Technician-Anesthesia,
Anesthesiology
Sarah Fricke
Senior Staff Nurse,
IVF
Pauleen Garcia
Nurse Clinician,
Critical Care Unit
Diana Gociu
Program Coordinator,
Center for Advanced
Digestive Disease
Dominique Grant
Office Assistant,
Radiology/Cardiovascular
Yeva Grayver
Staff Nurse,
Women and Children’s Health
Float
Heermattie Harilall
Expeditor,
Alex Harris
Operating Room Technician II,
Ambulatory Surgery OR
Debra Henry
Senior Staff Nurse,
IVF
Mark Huntington
Assistant ManagerGeneral Accounting,
Accounting
Luis Jimenez
Clinical Manager,
Ambulatory Surgery OR
Tania Johnson
Senior Staff Nurse,
Postpartum
Colleen Kalmbach
Corporate DirectorPhysician Assistant Services,
PA Services
Ian Lopez
Lead Laboratory Technologist,
Lab-Chemistry
NYP/Lower Manhattan
Tara Nealon
Kelvin Rodriguez
Security Officer,
Security
Carlos Rojas
Physician Assistant-Advanced,
Medicine PA’s
Unit Coordinator,
Unit Administration
Maurice Nesbitt
Ralston Roland
Administrator-Patient Services,
Patient Services
Senior Stock-Distribution Clerk,
General Stores
Randi Lehmann
Viet Nguyen
Senior Staff Nurse,
Critical Care-Surgical Team
Specialist-Safety,
Environmental Health and Safety
Monique Lewis
Jessica O’Brien
Referral Liaison,
Senior Staff Nurse,
Critical Care-Medical Team
Vivian Lopez
Katherine O’Hara
Senior Staff Nurse,
NICU
Senior Staff Nurse,
Recovery Room G-3
Valentina Lucaj
Melissa Oliveri
Senior Staff Nurse,
Ambulatory-Endoscopy
Nurse Clinician,
David Manigbas
Emily Pak
Medical Correspondence Rep,
Health Information Management
Senior Staff Nurse,
Operating Room
Adam Marshall
Lenmarie Pascall
Senior Analyst-Financial,
Business Operations Analysis
Buyer,
Kristen Mathieson
Kristin Pellicano
Senior Clinical Dietitian,
Food and Nutrition Services
Senior Staff Nurse,
Recovery Room G-3
Kelly McAuliffe
Araceli Phansaithong
Programmer Analyst II-IS,
CPOE
Staff Assistant,
Human Resources
Nebojsa Mirkovic
Audrey Phillips
Manager-IS,
Lead CSS Technician,
Kathryn Mohr
Sherwin Phillips
Senior Staff Nurse,
Nurse Practitioner,
Critical Care
Cook,
Nutrition-Greenberg 14
Amenities Unit
Pamela Ross
Manager-Purchasing,
Christina Rossi
Samuel Trichter
Katrina Valdez-Tan
Senior Staff Nurse,
Recovery Room G-3
Toni Velasquez
Senior Staff Nurse,
Recovery Room G-3
Matthew Zuberko
Technical Specialist-IS,
NYP/WESTCHESTER
Anthony DeDonatis
Nurse Clinician,
6N-Nursing Crisis Stabilization
NYP/LOWER MANHATTAN
Samuel Agard
Senior Staff Nurse,
Recovery Room G-3
Coordinator,
Health Information Management
Steven Samuels
Recelyn Aglipay
Emergency Care Instructor,
EMS
Danny Sayegh
Manager,
Respiratory Therapy
Inna Shurigina
Manager-Global Patient Access,
Charmaine Smith
Staff Nurse,
10N Medical Oncology
Meredith Spiegel
Talent Acquisition Consultant,
Talent Acquisition
Deryk Szczerbak
Supervisor-Call Center-IS,
Help Desk Service/Client Service
Roman Szewczyk
Information Systems
Special Programming-IS,
CPOE
Rey Baguyo
Patient Services Assistant,
Operating Room
Peter Fedullo
Physician Assistant-Advanced,
Surgery PA’s
Leonardo Gonzalez
Manager,
Respiratory Therapy
Ian Lopez
Lead Laboratory Technologist,
Lab-Chemistry
Lauren Stoerger
Patient Care Director,
Critical Care ICU
Manager-IS,
Biomedical Engineering
CSS Technician,
If you know of any promotions that have been omitted, call Human Resources: 212-746-1448 (NYP/Weill Cornell); 212-305-5625 (NYP/Columbia).
FEBRUARY 2015
19 NYPress
green pages
Benefits Corner
Employee Activities
ANNUAL PENSION
STATEMENTS FOR NYP
RETIREMENT PLAN
NYP employees can
access their personalized Retirement
Plan Statement (Cash Balance and
Defined Benefit) at www.nyp.org/pension
any time from work or home. If you have
any questions or need more information,
please email the Benefits Service Center
at [email protected] or call
212-297-5771.
IMPORTANT REMINDER
FOR NJ AND PA RESIDENTS
REGARDING STATE TAXES
For federal tax purposes,
gross salary can be reduced by
contributions to a 403(b)/TSA program
and all Flexible Spending Account (FSA)
programs. However, different states
have various tax regulations regarding
contributions to a 403(b)/TSA program or
any Health Care, Dependent Care, Adoption,
Mass Transit, or Parking FSA program.
AETNA DMO PLAN
If you selected the Aetna
DMO Dental plan for the first
time during Annual Benefits
Enrollment, each family member covered
must select a Primary Care Dentist (PCD).
To select a PCD, visit the Aetna website at
www.aetna.com or call 877-238-6200.
New Jersey Residents
• For New Jersey state tax purposes,
your gross salary cannot be reduced by
or any Health Care, Dependent Care,
Adoption, Mass Transit, or Parking Flexible
Spending Account.
• These voluntary contributions must be
included in the amount claimed as income
when filing New Jersey state taxes.
HEALTH CARE FLEXIBLE
SPENDING ACCOUNT
Debit Cards: If you enrolled
in a Health Care FSA for the
first time during Annual Enrollment, you
should have already received a debit card
from P&A. If you were a participant in 2014
and re-enrolled, look at the expiration date
of your debit card. Only debit cards with
a valid thru date of 12/14 were replaced.
If your card is not being replaced, it was
credited on January 1, 2015 with the dollar
amount you selected for your spending
account during Annual Enrollment.
Important Deadlines: Eligible expenses
for your 2014 Health Care Account must
be incurred by March 15, 2015 and
submitted no later than April 30, 2015.
Requests for reimbursement of eligible
expenses must be submitted to P&A. For
reimbursement forms, you can logon to
the P&A web site at www.padmin.com.
If you need more information, call P&A
directly at 800-688-2611.
Pennsylvania Residents
• For Pennsylvania state tax purposes,
your gross salary cannot be reduced by
or a Dependent Care Flexible Spending
Account.
• However, contributions to Health Care,
Adoption, Mass Transit, and Parking
Flexible Spending Accounts are exempt
from Pennsylvania state taxes.
• Voluntary contributions to a 403(b)/TSA
program or a Dependent Care Flexible
Spending Account must be included in the
amount claimed as income when filing
Pennsylvania state taxes.
New York Residents
• Your gross salary for both federal and
state tax purposes can be reduced by
and all flexible spending accounts.
AWARDS & RECOGNITION
We are excited to announce that the
Amazing People recognition program
is now offering more ways to acknowledge staff. Effective immediately, staff
can now use Applaud a Teammate to
recognize the efforts of a staff member
at any of the Hospital’s six campuses.
To recognize your co-worker,
access the Applaud a Teammate
section through the Recognition Center
tab on the Amazing People platform.
EMPLOYEE DISCOUNTS
Verizon Fi OS
Verizon FiOS is offering
a savings of up to $120
a year on Verizon FiOS
TV, Internet, and home phone services
to NYP employees through April 18,
2015. New Verizon customers are
eligible for the lowest price available
online with an additional monthly
savings of $10 on a qualifying Triple
Play bundle (TV, Internet and phone) or
$5 on a Double Play bundle (TV,
Internet, or phone). Existing Verizon
customers may be eligible for monthly
savings of $10 on qualifying bundles.
Visit www.verizon.com/connections
for more details, to enroll in the
program, and/or to see if your current
bundle qualifies.
MOVIE TICKETS
Discounted AMC movie
tickets can be purchased
in the Gift Shops at
NYP/Weill Cornell, NYP/Columbia,
NYP/MSCH, and NYP/Allen. If you
have any questions, please email
[email protected].
DISCOUNT TICKETS FOR SPORTS,
THEATER, AND FAMILY ENTERTAINMENT
Plum Benefits and TicketsatWork have
merged, and NYP employees can take
advantage of more offers and entertainment. You can enjoy savings of up
to 60% on over 80,000 offers. Perks
include:
• New website with better navigation,
as well as more entertainment and
travel options to destinations nationwide
• New products and special offers,
including rental cars, parking, movie
tickets, theme parks nationwide, Las
Vegas shows and more
Use your current Plum Benefits account
information to log in if you are already
a member.
If you are not a member and would
like to sign up, visit
www.plumbenefits.com and use your
NYP email address. You can
also use your personal email if you
include your corporate access code,
which can be obtained by calling
212-660-1888. If you need assistance,
contact the customer service team
at 212-660-1888 or contact@
plumbenefits.com.
For a complete list of discounts,
go to the Infonet Employees page and
click on Discounts & Perks under Quick
Links.
Contact your tax preparer, or go to
www. IRS.gov for more information.
COLE GETS A NEW NAME
COLE, the Center for Organizational and Leadership Effectiveness, has
been renamed Talent Development, reflecting NYP’s focus on helping
staff develop skills to successfully do their jobs and achieve professional goals. Talent Development will continue to leverage technology and provide education that strengthens the Hospital’s culture of
engagement, where staff work together to provide the best patient
experience and honor NYP’s commitment to We Put Patients First.
NYPress 20
FEBRUARY 2015
GREEN PAGES CONTACT INFORMATION
Benefits Corner: 212-297-5771, [email protected]
Employee Activities: 212-746-5615, [email protected]
Other Green Pages News: [email protected]

February 2015 NYPress - NewYork

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