2014 Cartus Broker Network International

Transcription

2014 Cartus Broker Network
INTERNATIONAL CONFERENCE
February 25-27 | Harbor Beach Marriott Resort & Spa | Fort Lauderdale, FLORIDA
Click to View
The 2014 Cartus Broker Network International Conference was a rousing
success, bringing together nearly 700 Cartus Broker Network members, clients,
industry experts and exhibitors from the United States and the United Kingdom.
The intensive event included an awards celebration as well as an agenda of
interactive workshops, roundtable discussions, and executive presentations.
This year’s event was held in Ft. Lauderdale, Florida from February 25-27.
We were honored to have Realogy’s Chairman, CEO,
and President, Richard A. Smith, keynote speaker Kevin
Kelleher, and featured speaker Henry Evans, Managing
Partner for Dynamic Results, LLC. Our hosts, Gerry Pearce
and Denise Porter, set the stage by defining our theme,
“Today, Tomorrow, Together”, in our opening general
session. The three parts of our theme were represented
by the ideas we have “Today” to inspire each other,
mastering the tools for achievement “Tomorrow”, and
“Together” creating a strategy which will result in our
continued mutual success. This timeline was further
illustrated by showcasing the coming together of our top
performing Network to celebrate our past performance
and plan for future successes.
CONTENT
Our Hosts
On the Scene
Finalists
Masters Cup Winner
Top Achievers
The Buzz
Our Sponsors
The Exhibitors
you spoke, we listened!
Contacts
Chris Mygatt with The
Masters Cup
The event saw more than 480 awards given throughout the conference. The Masters Cup winner was Coldwell Banker Residential
Brokerage (Denver, CO). Finalists included CENTURY 21 New Millennium (Alexandria, VA), Coldwell Banker Advantage (Raleigh, NC),
Coldwell Banker Hearthside, REALTORS® (Bucks County, PA), and Coldwell Banker United, REALTORS® (Houston, TX). Additionally,
there were 221 five star, 25 silver, 33 gold, and 88 platinum (the most ever for that category).
Thank you for your attendance, and participation in the Cartus Broker Network International Conference. As always, we enjoyed
spending valuable time with you, and building on the strength of our Network. We look forward to seeing you again in Palm Desert,
CA, in 2015!
To see more of the conference click here to view our photo album on Facebook!
To view a video of the conference highlights,
click the image at left, or click here!
Connect with Cartus |
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Our Hosts
Gerry Pearce on Business and Opportunity
Gerald Pearce recapped business results for 2013, reviewed Cartus strategy,
and discussed key business drivers for 2014. 2013 was “another remarkable
year,” he said, where closing volume has recovered from the downturn and is
again on par with levels not seen since 2005.
Gerry emphasized the opportunities that exist in the affinity business segment
as financial firms look to replace refinance volume with new purchase money
mortgages. Affinity Services, he reported, has experienced tremendous growth
and represented 48% of all closings to the Network in 2013. Gerry emphasized
that “together we must continue to earn this business and strive for
improvement every day.”
“This organic business shared by Network firms
with each other helped them weather this tough
He examined 2013’s success in the Broker to Broker business with over
market that we’ve been through.”
17,000 closings, over $4 billion in sales volume and $120 million in gross
commission income, which represented “our fourth consecutive year of growth.”
Gerry went on to highlight our most important relationship in the affinity business segment, that being with USAA. Nearly 114,000
referrals in 2013 up 18.7% year over year, $10.3 billion in sales volume up 25%, $290 million in sales volume up 25%, and 15,000
mortgage closings up 4.1%. Gerry emphasized the importance of the 30,000 active USAA referrals in the pipeline, and the need to
focus on keeping members in the program. The opportunities before us are the roughly 450,000 members who buy and sell real estate
annually. The membership base is currently 10 million members with 500,000 to 1 million members added annually, and a total eligible
population of 60 million.
Denise Porter on the state of the network
Pointing out that this year’s attendance reflected double digit growth, Denise Porter launched into an examination of the current
state of the Broker Network. A host of accomplishments formed one of her major talking points, highlighting the winners of 221 five
star, 88 platinum, 33 gold, 25 silver, and approximately 2,000 ribbons being given out at the conference. Denise also recognized the
friendships and partnerships of brokers who went above and beyond in support of a large group move, and those who developed
training videos or participated in brainstorming sessions with USAA.
Denise went on to provide Network stats, including:
“The power of our Network truly comes from the strength
• 425 Principal Brokers & 377 Associate Brokers
of the relationships we cultivate. This is never more evident
• Almost 3,000 Sales Offices & 106,000 Agents
than when we face a big group move for a client where
• Nearly 32,413 unique residential zip codes serviced
everything must come together within a short period of
• 408 individual MLS
time… the stakes are much higher, the focus heightened,
and the need to get things right the first time is crucial.”
• Over 317,000 certifications completed to date
• 98.1% USAA Member Household Coverage
• 89,651 closings (up 13.71%) during 2013 with almost $25 billion in sales
• USAA MoversAdvantage with 43,003 closings (up 23.76%) and the Network success with
4,795 AGR closings
• Broker to broker placement volume of 49,961 (up 12.2%) with 17,588 closings (up 17.4%)
totaling over $4.3 billion in sales
Denise discussed some of the initiatives being embarked upon by Cartus and how success
will be derived through Cartus and the Cartus Broker Network working together. Denise
went into greater detail on the Hyperion Homes project and encouraged attendees to learn
more on this innovative path to home ownership that Cartus and USAA have been working
on with Hyperion Homes.
She closed out with previews of the upcoming conference and provided the audience with a
reveal of next year’s conference location: the JW Marriott Desert Springs in Palm Desert, CA,
from March 10-13, 2015.
2 0 1 4 C A R T U S B R O K E R N E T W O R K I N T E R N AT I O N A L C O N F E R E N C E
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Richard A. Smith EXECUTIVE SPOTLIGHT on the Housing Market
Richard A. Smith, Chairman, Chief Executive Officer and President of Realogy Holdings Corp., delivered the Executive Spotlight and
spoke on the housing market. He cited that home sales were expected to be down 3-5% year over year in Q1 2014, and although price
was expected to outperform in the neighborhood of 13-15% year over year for the first quarter of 2014, the housing market is still 20%
under market value.
Richard discussed what Realogy was doing operationally and what he suggests
the brokers should be doing. He spoke about the importance of making strategic
investments that will deliver a return on those investments. He stated that
investing in a transaction management system will help brokers create a database
to know their customers and better market to those customers.
Richard further reviewed the influence of technology on the real estate business,
and how the speed at which present technology becomes obsolete requires
continuous investment. “Spend money, when you need to, on technology that
will make it possible to source more leads and capture the customer more than
you ever have,” he said. “Use the independent contractor, as they were originally
intended, to facilitate the transaction that you have invested in creating.”
Richard closed this segment highlighting Realogy “has a seat at the table” in
Washington with the goal of supporting a healthy real estate industry, which is
a critical component of the U.S. economy.
“Real estate is starting to revert to the norm,
which means it is subject to local market
dynamics. This is apparent in all the price
forecasting we see around the country.”
Kevin Kelleher delivered the Keynote Address
Kevin Kelleher, President and Chief Executive Officer of Cartus, discussed several key issues across
the spectrum of the relocation industry. He spoke of Cartus’ status as a global company and how this
worldwide perspective and reach is exactly what we need to be doing, given relocation patterns and
ongoing client needs. He singled out new travel approvals for clients in a variety of countries in South
America and the Middle East.
Kevin then discussed market dynamics such as competition, technology, globalization and customer
expectations. He reviewed the way Cartus is committing a significant amount of time, effort and
people on strategies to reduce cost. Decisions are being made globally, he said, with opportunities
and relationships starting overseas and coming to the United States. In addition to our continued
investment in technology, he talked of how finding, keeping, and developing talent is critical to the
business.
He also discussed “people dynamics” and the importance of knowing our customers, including
generational differences, and the concept of a “customer ecosystem” wherein we are responsible for
providing for the needs and environment of customers we service. Kevin further explored business
strategies that can encourage profitable, organic growth, and the importance of continuing to apply
uncompromised attention to ethics, compliance, and security.
“How we differentiate ourselves from others in
value proposition, in price, in service, in innovation,
in ethics, in behavior and respect...that’s what
makes us as successful as we are today, and that’s
what will take us to the future.”
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Alex Perriello on The Innovation Revolution in Real Estate
Once again, Alex Perriello, President and CEO of the Realogy Franchise Group, had a packed house of broker owners who came to
hear his perspective and thoughts on how dramatically the business has changed. During this informative session, Alex discussed what is
driving “The Innovation Revolution,” how and when it started, why it is accelerating at breakneck speed, and what Realogy is doing to
prepare its brokers and their affiliated agents for success in the future. The workshop was a huge success and positive feedback has been
shared by many.
“This year while there were many great learning opportunities, I really
enjoyed Alex Perriello’s workshop on The Innovation Revolution in Real
Estate. As Brokers, we are bombarded every day with the latest technology
that is going to make us rich. It is great to see Realogy is making a
commitment to find the best technologies and separate the wheat from
the chaff.”– Kevin Breen, President, Coldwell Banker Elite
“Alex and his breadth of real estate knowledge is invaluable
to the real estate community. Every time I am at a conference,
if Alex is speaking, I am in the front row!”– Jim Napier,
President, Napier REALTORS® ERA
Henry Evans, Managing Partner for Dynamic Results, LLC and Featured Speaker
“Accountability as a Competitive Edge: Driving Results Without Being a Jerk” was the subject of Henry’s presentation, and he opened
by discussing ways of achieving a competitive advantage through the language we use. His technique, which he calls the accountability
method, is “intellectually simple and behaviorally complex” and applicable to a wide array of clients and industries.
He asked attendees to consider how individual agents feel; as independent contractors, they may not feel like they are part of a team.
Henry stressed that it is our job to make them feel supported and they are a component in a very strong chain. It is imperative, he said, that
people understand business relationships beyond single transactions, and they need to appreciate being connected to a larger outcome
than a single deal. He also explored how business has changed in the past 20-30 years, how information is processed faster, and how we can
face the challenges of complexity, creativity and commitment.
Henry went on to explain the four stages of language—Hearing, Recognizing, Understanding, and Speaking—and how language itself
needs to have accountability. Describing in detail what the results should be, taking responsibility for the commitments made, being specific
about dates and times, and sharing your commitment are each essential features in achieving this accountability.
“You have to have a high awareness that your
market is changing, and changing rapidly. And you
must be more agile than your competitors.”
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On the Scene
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On the Scene
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Cartus Masters Cup Finalists
Congratulations to our Masters Cup finalists. These elite brokers far exceeded expectations in 2013 and were revealed at the opening
general session. It wasn’t all fun and games for our finalists, however; they were asked to share their best practices in video vignettes.
Click the image to see what each finalist had to share.
C o l d w e l l B a n k e r H e a r t h s i d e , REALTORS ®
Jamie Mancuso, Principal
Bucks County, PA
“We push our agents to take advantage of social media...if
one of their past clients gets a new job or gets a promotion,
to reach out to congratulate them, just reconnect with them
and let them know we can help them with their real estate
needs today or into the future.”
click to watch
C o l d w e l l B a n k e r A d va n ta g e
Gary Rabon, President & Chief Executive Officer
Raleigh, NC
“We approach relocation sort of like a professional
sports team...(it) requires year round training.”
click to watch
Coldwell Banker Residential Brokerage
Chris Mygatt, President & Chief Operating Officer
Denver, CO
“We make sure we have highly qualified people, geotargeted to cover the business. We started focusing on the
very best agents on teams to really be sure they understood
the market.“
click to watch
C o l d w e l l B a n k e r U n i t e d , REALTORS ®
Helen Edwards, President & Chief Operating Officer
Houston, TX
“Our company is incredibly focused on doing what
we need to do to be certain that the member or the
transferee is having the experience that they need
to have when they are buying or selling.“
click to watch
CENTURY 2 1 NEW MILLENNIUM
Todd Hetherington, Chief Executive Officer
Alexandria, VA
“It’s a relationship business, and the way you
convert more is you take care of the client,
you provide exemplary service and you move
the needle on conversion.”
click to watch
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Masters Cup Winner
Chris Mygatt, President and COO
Denver, CO
In his acceptance speech, Chris recalled that he attended his first Cartus Broker Network
International Conference 13 years ago. It was then that Chris “realized that this is the most
amazing group that exists in our profession. The talent that is in this room is unbelievable.”
Chris thanked the Network for setting the bar for him to strive for excellence and to achieve this
award. Chris also thanked USAA for the opportunity to serve the active and former men and
women in the United States military and their family members through the MoversAdvantage®
Program. Chris thanked George Conrad and his entire company for working together to
exceed the objectives Cartus set on behalf of its clients, customers, and affinity members.
RESIDENTIAL BROKERAGE
George Conrad, Relocation Director
George began his comments thanking everyone in the room and singling out many in his company, Cartus and USAA. George went on to
thank Chris Mygatt for his leadership and Peggy Neldner for her support. George shared that he has been in the Network for “15 years and
it is an honor and privilege” to be part of the Cartus Broker Network.
Kevin Kelleher closed the awards ceremony with his traditional toast. In his comments Kevin highlighted what a successful conference this had
been. From conversations with many conference attendees, he has a great sense of the belief and confidence that we all share in with this team
that is the Cartus Broker Network. Kevin closed by saluting our Masters Cup Winner.
• 38% USAA listing conversion
• 62% USAA home finding conversion
• 90% agent exceptional experience
• 195% of USAA AGR goal
• 250% of NFCU AGR goal
• 2.9% BMA result, with over 83% within 5% variance
• 97% amended sale
• Achieved 101% of their broker to broker closing goal and 105% of their
broker to broker GCI goal
UK C a r t u s M a s t e r s C u p
Thomas Morris won this top award for the Cartus UK Referral Agent Network for an unprecedented third year in a row. Simon Bradbury,
Partner, Thomas Morris, joined us as Richard Tucker, Vice President - Supply Chain Management APAC & EMEA, had the honor of representing the award at our awards celebration.
Even before accepting the award the US Network was treated to a new side of the ever charismatic Simon and Richard as they joined the
Blues Brothers on stage and displayed their dance moves.
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Top Achievers—USAA
USAA MOVERS A D VA N TA G E ® EA G LE AWARD
50–99 Referrals
Better Homes and Gardens Real Estate The Masiello Group—Bangor, ME
100–199 Referrals
ERA Matt Fischer REALTOR®—Yuma, AZ
200–399 Referrals
CENTURY 21 Alliance—Philadelphia, PA
400–799 Referrals
Coldwell Banker Gundaker—St Louis, MO
800 Plus Referrals
ERA Strother Real Estate—Fayetteville, NC
CENTURY 21 Alliance (Philadelphia, PA)
Better Homes and Gardens Real Estate The
Masiello Group (Bangor, ME)
ERA Matt Fischer Realtor (Yuma, AZ)
Coldwell Banker Gundaker (St. Louis, MO)
ERA Strother Real Estate (Fayetteville, NC)
LOCAL CLOSIN G STRATE G Y S P ECIAL RECO G NITION
50–99 Referrals
Coldwell Banker Hickok & Boardman—Burlington, VT
100–199 Referrals
ERA Neubauer Real Estate—Panama City, FL
200–399 Referrals
ERA Wilder Realty—Sumter, SC
400–799 Referrals
Coldwell Banker Howard Perry and Walston—Raleigh, NC
(Northern, NJ)
800 Plus Referrals
Coldwell Banker Residential Brokerage—Northern New Jersey
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Top Achievers—USAA
DIAMOND MORT G A G E AWARD
25–49 Closings
Coldwell Banker Residential Brokerage of New England—Southern & Central Maine
50–99 Closings
Coldwell Banker Select—Oklahoma City, OK
100–199 Closings
Pargin Realty ERA—Albuquerque, NM
200–399 Closings
400 Plus Closings
Coldwell Banker United, REALTORS®
(Houston, TX)
Coldwell Banker United, REALTORS®—Houston, TX
CARTUS A F F INITY SERVICES SUMMIT AWARD
Coldwell Banker United, REALTORS®—Pensacola, FL
S P ECIAL RECO G NITION AWARDS — Departing Advisory Council Members
P RINCI PALS ADVISORY COUNCIL
Bill Riss—Coldwell Banker Bain Associates/Coldwell Banker Seal
Chris Masiello—Better Homes and Gardens Real Estate The Masiello Group
Bill Hess—CENTURY 21 Alliance
Jim Napier—Napier REALTORS® ERA
April Magnuson—Coldwell Banker Pacesetter Steel REALTORS®
Janice Miller—ERA First Advantage Realty
Clark Toole—Coldwell Banker Residential Real Estate of Florida
Charles de Wetter—Coldwell Banker de Wetter Hovious
RELOCATION DIRECTORS ADVISORY COUNCIL
USAA MoversAdvantage® Broker Advisory
Council
Fran Hessler—Napier REALTORS® ERA
Robin Allen—Coldwell Banker Barnes/Coldwell Banker Real Estate Now
Janet Farsetta—Better Homes and Gardens Real Estate Rand Realty
Teresa Howe—Coldwell Banker Residential Brokerage Southern California and Arizona
USAA MOVERS A D VA N TA G E ® B ROKER ADVISORY COUNCIL
Donna Kenner—Coldwell Banker Heritage REALTORS®
Dana Eskridge—Better Homes and Gardens Real Estate Metro Brokers
Scott Becker—CENTURY 21 New Millennium
Chris Mygatt—Coldwell Banker Residential Brokerage Colorado
Relocation Directors Advisory Council
Cartus Affinity Summit Award,
Coldwell Banker United,
REALTORS® (Pensacola, FL)
Principals Advisory Council
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Top Achievers—PHH Mortgage & Cartus
MOST VALUA B LE PARTNERSHI P AWARD
Aff i l i at e — R e ta i l P l at f o r m
Under 350 Agents:
Coldwell Banker D’Ann Harper, REALTORS®—San Antonio, TX
350–700 Agents:
Century 21 M & M and Associates—Oakdale & Vacaville, CA
NRT — R e ta i l P l at f o r m
PHH Mortgage Most Valuable
Partnership Award, Coldwell Banker
Burnet
Under 950 Agents:
Coldwell Banker Real Estate Services—Pittsburgh, PA
951–2,000 Agents:
Coldwell Banker Residential Brokerage—Colorado
NRT — S u b s i d i a ry Op e r at i o n s
Under 1,000 Agents:
Coldwell Banker Residential Brokerage—Salt Lake City, UT
1,000–2,000 Agents:
Coldwell Banker Burnet Realty—Minneapolis/St. Paul, MN
Overall Closed Units
Affiliate: Coldwell Banker United, REALTORS®—Texas, North Carolina, South Carolina and Florida
Subsidiary: Coldwell Banker Burnet—Minneapolis/St. Paul, MN
Retail: Coldwell Banker Residential Brokerage—Northern NJ and Rockland County, NY
PHH Mortgage Award
of Excellence, Coldwell
Banker Residential
Brokerage (Salt Lake
City, UT)
P HH MORT G A G E AWARD O F E X CELLENCE
Coldwell Banker Residential Brokerage—Salt Lake City, UT
CONSTELLATION AWARD
Coldwell Banker Residential Real Estate—Florida
CARTUS REAL ESTATE & d e s t i n at i o n SERVICES AWARD
Home Marketing
Under 25 Closings:
ERA Herman Group Real Estate—Denver, CO
25 or More Closings:
Coldwell Banker Residential Brokerage—Milwaukee, WI
I n v e n t o ry
Under 20 Closings:
Constellation Award, Coldwell
Banker Residential Real Estate of
Florida
Coldwell Banker Preferred—Cherry Hill, NJ
Coldwell Banker Select
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Top Achievers—Cartus & American Home Shield
CARTUS REAL ESTATE & d e s t i n at i o n SERVICES AWARD continued
CARTUS DESTINATION SERVICES AWARD
Under 25 Closings:
Laura McCarthy Real Estate—St. Louis, MO
Coldwell Banker Vanguard Realty—Jacksonville, FL
CARTUS SALES LEAD AWARD
Coldwell Banker Advantage—Raleigh, Goldsboro & Roanoke Rapids, NC
Cartus Real Estate Award Winners
Coldwell Banker Hearthside, REALTORS®—Philadelphia, Bucks County and Lehigh Valley, PA
Coldwell Banker Residential Brokerage—Northern NJ and Rockland County, NY
ERA Real Estate Professionals—Hampton and Virginia Beach, VA
ERA Wilder Realty—Columbia & Sumter, SC
CARTUS SALES SI G NIN G AWARD
Coldwell Banker Hubbell BriarWood—Lansing, MI
Sales Signing Award Coldwell Banker
Hubbel BriarWood (Lansing, MI)
SHIELD AWARDS
Highest Capture Rates:
Coldwell Banker Rick Canup REALTORS®—Lubbock, TX
2nd Highest Capture Rate:
ERA First Advantage Realty—Evansville, IN
3rd Highest Capture Rate:
Coldwell Banker Residential Brokerage—Dallas/Fort Worth, TX
4th Highest Capture Rate:
5th Highest Capture Rate:
Shield Award Coldwell Banker
D’Ann Harper, REALTORS (San
Antonio, TX)
M o s t Wa r r a n t i e s S o l d — R F G
Under 400 Agents:
Over 400 Agents:
M o s t Wa r r a n t i e s S o l d — NRT
Under 2,000 Agents:
Shield Award ERA First Advantage
(Evansville, IN)
Over 2,000 Agents:
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Top Achievers—Five Star Awards
These awards recognize those Cartus Network Brokers who have met or exceeded their broker-to-broker unit closing goal along with 70% of
their GCI goal or have met 70% of their unit closing goal and have met or exceeded their GCI goal during the calendar year.
WESTERN RE G ION
CENTURY 21 Goodyear Green—Norman, OK
CENTURY 21 High Desert—Idaho Falls, ID
CENTURY 21 Lois Lauer Realty—Redlands, CA
Coldwell Banker All American Realty—Raymore, MO
Coldwell Banker C&C Properties—Redding, CA
Coldwell Banker de Wetter Hovious—Las Cruces, NM
Coldwell Banker First Realty—Fargo, ND
Coldwell Banker Legacy—Albuquerque, NM
Coldwell Banker Pacific Properties—Oahu, HI
Coldwell Banker Preferred REALTORS®—Bakersfield, CA
Coldwell Banker Premier Realty—Las Vegas, NV
Coldwell Banker Regan REALTORS®—Shawnee, KS
Coldwell Banker Residential Brokerage—Colorado Springs, CO
Coldwell Banker Residential Brokerage—Denver, CO
Coldwell Banker Residential Brokerage—Los Angeles, CA
Coldwell Banker Residential Brokerage—Sacramento, CA
Coldwell Banker Residential Brokerage—San Jose, CA
Coldwell Banker Residential Brokerage—San Ramon, CA
Coldwell Banker Seal—Portland, OR
Coldwell Banker Select—Reno, NV
Coldwell Banker Select—Tulsa, OK
ERA Montgomery Real Estate—Carlsbad, NM
ERA Sellers, Buyers & Associates—Las Cruces, NM
ERA Simmons Real Estate—Alamogordo, NM
Fuller Sotheby’s International Realty—Denver, CO
Park Company REALTORS®—Fargo, ND
Russ Lyon Sotheby’s International Realty—Flagstaff, AZ
Russ Lyon Sotheby’s International Realty—Tucson, AZ
Watson Realty ERA—Bakersfield, CA
CENTRAL RE G ION
Better Homes and Gardens Real Estate Bradfield Properties—San Antonio, TX
Better Homes and Gardens Real Estate David Winans & Associates—Dallas, TX
C.J. Brown REALTORS® ERA Powered—Baton Rouge, LA
CENTURY 21 Affiliated—Madison, WI
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CENTRAL RE G ION continued
CENTURY 21 Gail Roe—Temple, TX
CENTURY 21 Judge Fite Company—Dallas/Fort Worth, TX
CENTURY 21 Kreuser & Seiler—Chicago, IL
CENTURY 21 Town & Country—Detroit, MI
Coldwell Banker Alfonso Realty—Gulfport, MS
Coldwell Banker Apex, REALTORS®—Dallas, TX
Coldwell Banker Barnes—Nashville, TN
Coldwell Banker Burnet—Minneapolis/St. Paul, MN
Coldwell Banker Covenant—Midland, TX
Coldwell Banker de Wetter Hovious—El Paso, TX
Coldwell Banker First Equity REALTORS®—Amarillo, TX
Coldwell Banker Gosslee—Greater Shreveport, LA
Coldwell Banker Gundaker—St. Louis, MO
Coldwell Banker Harris McHaney & Faucette—Fayetteville, AR
Coldwell Banker Heart of America—Bloomington, IL
Coldwell Banker Hedges—Cedar Rapids, IA
Coldwell Banker Jim Stewart REALTORS®—Waco, TX
Coldwell Banker Pacesetter Steel REALTORS®—Corpus Christi, TX
Coldwell Banker Panian & Mash REALTORS®—Abilene, TX
Coldwell Banker Patterson Properties—San Angelo, TX
Coldwell Banker Pelican—Lafayette, LA
Coldwell Banker Real Estate Now—Jackson, TN
Coldwell Banker Residential Brokerage—Chicago, IL
Coldwell Banker Rick Canup REALTORS®—Lubbock, TX
Coldwell Banker Schmidt REALTORS®—Grand Rapids, MI
Coldwell Banker Schmidt REALTORS®—Traverse City, MI
Coldwell Banker Southern Homes—Beaumont, TX
Coldwell Banker TEC REALTORS®—New Orleans, LA
Coldwell Banker United, REALTORS®—Austin, TX
Coldwell Banker United, REALTORS®—College Station-Bryan, TX
Coldwell Banker United, REALTORS®—Killeen, TX
Coldwell Banker Wallace & Wallace, REALTORS®—Knoxville, TN
Coldwell Banker Weir Manuel REALTORS®—Detroit, MI
Dielmann Sotheby’s International Realty—Saint Louis, MO
ERA Colonial Real Estate—Georgetown, TX
ERA Colonial Real Estate—Killeen/Harker Heights, TX
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CENTRAL RE G ION continued
ERA King Real Estate Company—Anniston, AL
ERA King Real Estate Company—Birmingham, AL
ERA Sellers, Buyers & Associates—El Paso, TX
Lakes Sotheby’s International Realty—Minneapolis, MN
Ruhl & Ruhl REALTORS®—Quad Cities, IA
NORTHEAST RE G ION
Better Homes and Gardens Real Estate Rand Realty—Northern New Jersey
Better Homes and Gardens Real Estate Rand Realty—Orange & Ulster Counties, NY
Better Homes and Gardens Real Estate Rand Realty—Putnam and Dutchess County, NY
Better Homes and Gardens Real Estate Rand Realty—Rockland County, NY
Better Homes and Gardens Real Estate Rand Realty—Westchester, NY
Better Homes and Gardens Real Estate The Masiello Group—Bangor, ME
Better Homes and Gardens Real Estate The Masiello Group—New Hampshire
Better Homes and Gardens Real Estate The Masiello Group—Southern & Central Maine
Better Homes and Gardens Real Estate The Masiello Group—Southern Vermont
CENTURY 21 Alliance—Bucks County, PA
CENTURY 21 Breeden REALTORS®—Columbus, IN
CENTURY 21 Brooks Wells Enterprises—Ashland, KY
CENTURY 21 Commonwealth—Boston, MA
CENTURY 21 Commonwealth—Western Cape Cod, MA
CENTURY 21 Home Services—Fairfield County, CT
CENTURY 21 Pinnacle—Bethlehem, PA
CENTURY 21 Sbarra & Wells—Endicott, NY
CENTURY 21 Scheetz—Indianapolis, IN
Coldwell Banker Hearthside, REALTORS®—Bucks County, PA
Coldwell Banker Hearthside, REALTORS®—Lehigh Valley, PA
Coldwell Banker Hearthside, REALTORS®—Philadelphia, PA
Coldwell Banker Heritage REALTORS®—Dayton, OH
Coldwell Banker Hickok & Boardman—Burlington, VT
Coldwell Banker King Thompson REALTORS®—Columbus, OH
Coldwell Banker Penn One Real Estate—Lewisburg, PA
Coldwell Banker Plourde Real Estate—Waterville, ME
Coldwell Banker Prime Properties—Albany, NY
Coldwell Banker Prime Properties—Syracuse, NY
Coldwell Banker Redpath & Co. REALTORS®—Hanover, NH
Coldwell Banker Residential Brokerage—Rockland County, NY
Coldwell Banker Residential Brokerage—Central and Southeastern, CT
Coldwell Banker Residential Brokerage—Fairfield County, CT
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NORTHEAST RE G ION continued
Coldwell Banker Residential Brokerage—Westchester County, NY
Coldwell Banker Residential Brokerage of New England—Boston, MA
Coldwell Banker Residential Brokerage of New England—Hampden County, MA
Coldwell Banker Residential Brokerage of New England—Rhode Island
Coldwell Banker Residential Brokerage of New England—Southern New Hampshire
Coldwell Banker Residential Mid-Atlantic—Baltimore, MD
Coldwell Banker Residential Mid-Atlantic—DC Metro
Coldwell Banker Select Professionals—Lancaster, PA
Coldwell Banker West Shell—Cincinnati, OH
ERA Dawson Bradford—Bangor, ME
ERA Key Realty Services—Southern Middlesex, MA
Hunt Real Estate ERA—Buffalo, NY
Jack Gaughen REALTOR® ERA—Harrisburg/Lebanon, PA
The Corcoran Group—Long Island, NY
The Corcoran Group—New York, NY
The Corcoran Group—Palm Beach, FL
William Pitt Sotheby’s International Realty—Fairfield County, CT
William Pitt Sotheby’s International Realty—Southeastern Connecticut
SOUTHEAST RE G ION
Better Homes and Gardens Real Estate Executive Partners—Aiken, SC
Better Homes and Gardens Real Estate Executive Partners—Augusta, GA
Better Homes and Gardens Real Estate III—Charlottesville, VA
CENTURY 21 AdVenture Redwood—Fredericksburg, VA
CENTURY 21 Champion Real Estate—Jacksonville, NC
CENTURY 21 First Choice—Fort Mill, SC
CENTURY 21 Hawkins and Kolb—Sumter, SC
CENTURY 21 Larry Miller Realty—Augusta, GA
CENTURY 21 Nachman—Hampton, VA
CENTURY 21 Nachman—Virginia Beach, VA
CENTURY 21 New Millennium—Alexandria, VA
CENTURY 21 New Millennium—Southern Maryland
CENTURY 21 New Millennium—Stafford, VA
CENTURY 21 Properties Plus—Charleston, SC
CENTURY 21 Redwood Realty—Arlington, VA
CENTURY 21 Sweyer & Associates—Jacksonville, NC
CENTURY 21 Sweyer & Associates—Wilmington, NC
Coldwell Banker Advantage—Fayetteville, NC
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SOUTHEAST RE G ION continued
Coldwell Banker Advantage—Goldsboro, NC
Coldwell Banker Advantage—Raleigh, NC
Coldwell Banker Advantage—Roanoke Rapids, NC
Coldwell Banker Advantage—Southern Pines, NC
Coldwell Banker Caine—Greenville, SC
Coldwell Banker Chicora—Myrtle Beach, SC
Coldwell Banker Elite—Stafford, VA
Coldwell Banker Elite—Woodbridge, VA
Coldwell Banker Fountain Realty—Jacksonville, NC
Coldwell Banker Hartung and Noblin, REALTORS®—Tallahassee, FL
Coldwell Banker Howard Perry and Walston—Goldsboro, NC
Coldwell Banker M.M. Parrish REALTORS®—Gainesville, FL
Coldwell Banker Platinum Partners—Beaufort, SC
Coldwell Banker Platinum Partners—Hinesville, GA
Coldwell Banker Platinum Partners—Savannah, GA
Coldwell Banker Premier Properties—St. Augustine, FL
Coldwell Banker Premier Properties—Winchester, VA
Coldwell Banker Professional, REALTORS®—Hampton, VA
Coldwell Banker Professional, REALTORS®—Virginia Beach, VA
Coldwell Banker Residential Brokerage—Atlanta, GA
Coldwell Banker Residential Real Estate—Fort Lauderdale, FL
Coldwell Banker Residential Real Estate—Merritt Island, FL
Coldwell Banker Residential Real Estate—Miami, FL
Coldwell Banker Residential Real Estate—Orlando, FL
Coldwell Banker Residential Real Estate—Palm Beach, FL
Coldwell Banker Residential Real Estate—Sarasota, FL
Coldwell Banker Residential Real Estate—Southwest Florida
Coldwell Banker Residential Real Estate—Tampa, FL
Coldwell Banker Robbins & Free Realty—Warner Robins, GA
Coldwell Banker Sea Coast Advantage—Jacksonville, NC
Coldwell Banker Sea Coast Advantage—Wilmington, NC
Coldwell Banker Segars McMillan & Associates—Florence, SC
Coldwell Banker Segars McMillan & Associates—Hartsville, SC
Coldwell Banker Townside—Roanoke, VA
Coldwell Banker Triad, REALTORS®—Winston-Salem, NC
Coldwell Banker United, REALTORS®—Aiken, SC
Coldwell Banker United, REALTORS®—Charleston, SC
Coldwell Banker United, REALTORS®—Charlotte, NC
Coldwell Banker United, REALTORS®—Columbia, SC
Coldwell Banker United, REALTORS®—Fort Mill, SC
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SOUTHEAST RE G ION continued
Coldwell Banker United, REALTORS®—Panama City, FL
Coldwell Banker Upchurch Realty—Athens, GA
Coldwell Banker Vaughan & Company—Richmond, VA
Coldwell Banker Walden & Kirkland, REALTORS®—Albany, GA
ERA Davis & Linn—Jacksonville, FL
ERA Davis & Linn—St. Augustine, FL
ERA Herman Group Real Estate—Miami & Fort Lauderdale, FL
ERA Neubauer Real Estate—Panama City, FL
ERA OakCrest Realty—Winchester, VA
ERA Real Estate Professionals—Hampton, VA
ERA Real Estate Professionals—Virginia Beach, VA
ERA Southeast Coastal Real Estate—Hinesville, GA
ERA Southeast Coastal Real Estate—Savannah, GA
ERA Strother Real Estate—Southern Pines, NC
ERA Sunrise Realty—Northern Atlanta, GA
ERA Sunrise Realty—Watkinsville, GA
ERA Tom Grizzard—Leesburg, FL
ERA Wilder Realty—Columbia, SC
Napier REALTORS® ERA—Colonial Heights, VA
Napier REALTORS® ERA—Richmond, VA
Wilkinson & Associates ERA Powered—Charlotte & Fort Mill, NC
The Cartus Broker Services Team
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Top Achievers—Excellence Award Winners
Cartus Broker Network Excellence Awards are presented to brokers who master Cartus’ performance criteria across the broad
spectrum of metrics in all Cartus business segments. These awards recognize brokers who achieve point thresholds based on
the Cartus performance scale.
SILVER (Achieved 25-29 Points)
CENTURY 21 Larry Miller Realty—Augusta, GA
CENTURY 21 Nachman—Hampton, VA
Coldwell Banker Southern Homes—Beaumont, TX
Coldwell Banker Fountain Realty—Jacksonville, NC
Coldwell Banker Harris McHaney & Faucette—Fayetteville, AR
Coldwell Banker Patterson Properties—San Angelo, TX
Coldwell Banker Prime Properties—Syracuse, NY
Silver Excellence Award Winners
Coldwell Banker Residential Brokerage of New England—Hampden County, MA
Coldwell Banker Residential Real Estate of Florida—Fort Lauderdale, FL
Coldwell Banker Residential Real Estate of Florida—Miami, FL
Coldwell Banker Select—Tulsa, OK
Coldwell Banker Upchurch Realty—Athens, GA
Coldwell Banker Gosslee—Greater Shreveport, LA
Coldwell Banker Heritage REALTORS®—Dayton, OH
Coldwell Banker Premier Properties—St. Augustine, FL
Coldwell Banker Residential Brokerage—San Ramon, CA
Coldwell Banker Residential Real Estate of Florida—Merritt Island, FL
Coldwell Banker Select—Reno, NV
Coldwell Banker United, REALTORS®—College Station-Bryan, TX
ERA Sunrise RealtyNorthern—Atlanta, GA
ERA Colonial Real Estate—Killeen/Harker Heights, TX
ERA Southeast Coastal Real Estate—Savannah, GA
Ruhl & Ruhl REALTORS®—Quad Cities, IA
William Pitt Sotheby’s International Realty—Southeastern Connecticut
G OLD (Achieved 30-34 Points)
Better Homes and Gardens Real Estate III—Charlottesville, VA
Better Homes and Gardens Real Estate The Masiello Group—New Hampshire
CENTURY 21 Commonwealth—Boston, MA
Coldwell Banker de Wetter Hovious—El Paso, TX
Coldwell Banker Pacific Properties—Oahu, HI
Coldwell Banker Platinum Partners—Savannah, GA
Gold Excellence Award Winners
Coldwell Banker Real Estate Now—Jackson, TN
Coldwell Banker Residential Brokerage—Colorado Springs, CO
Coldwell Banker Residential Real Estate of Florida—Orlando, FL
Coldwell Banker Robbins & Free Realty—Warner Robins, GA
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G OLD continued (Achieved 30-34 Points)
Coldwell Banker Legacy REALTORS®—Albuquerque, NM
Coldwell Banker Platinum Partners—Beaufort, SC
Coldwell Banker Premier Realty—Las Vegas, NV
Coldwell Banker Residential Brokerage—Atlanta, GA
Coldwell Banker Residential Brokerage of New England—Rhode Island
Coldwell Banker Residential Brokerage of New England—Southern New Hampshire
Coldwell Banker Residential Real Estate of Florida—Southwest Florida
Coldwell Banker Schmidt REALTORS®—Traverse City, MI
Coldwell Banker Residential Real Estate of Florida—Sarasota, FL
Coldwell Banker Schmidt REALTORS®—Grand Rapids, MI
Coldwell Banker Weir Manuel REALTORS®—Detroit, MI
Coldwell Banker Jim Stewart REALTORS®—Waco, TX
CENTURY 21 First Choice—Fort Mill, SC
CENTURY 21 Affiliated—Madison, WI
CENTURY 21 Town & Country—Detroit, MI
ERA Herman Group Real Estate—Miami & Fort Lauderdale, FL
ERA Strother Real Estate—Southern Pines, NC
Napier REALTORS® ERA—Colonial Heights, VA
Wilkinson & Associates ERA Powered—Charlotte & Fort Mill, NC
P LATINUM (Achieved 35+ Points)
Better Homes and Gardens Real Estate Bradfield Properties—San Antonio, TX
Better Homes and Gardens Real Estate Executive Partners—Augusta, GA
Better Homes and Gardens Real Estate David Winans & Associates—Dallas, TX
Better Homes and Gardens Real Estate Rand Realty—Orange & Ulster Counties, NY
CENTURY 21 AdVenture Redwood—Fredericksburg, VA
CENTURY 21 Judge Fite Company—Dallas/Fort Worth, TX
CENTURY 21 Nachman—Virginia Beach, VA
CENTURY 21 New Millennium—Southern Maryland
CENTURY 21 Redwood Realty—Arlington, VA
CENTURY 21 Sweyer & Associates—Jacksonville, NC
CENTURY 21 Sweyer & Associates—Wilmington, NC
ERA First Advantage
(Evansville, IN)
CENTURY 21 Alliance—Bucks County, PA
CENTURY 21 Hawkins and Kolb—Sumter, SC
CENTURY 21 Kreuser & Seiler—Chicago, IL
CENTURY 21 New Millennium—Alexandria, VA
CENTURY 21 New Millennium—Stafford, VA
CENTURY 21 Scheetz—Indianapolis, IN
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P LATINUM continued (Achieved 35+Points)
Coldwell Banker Advantage—Southern Pines, NC
Coldwell Banker Apex, REALTORS®—Dallas, TX
Coldwell Banker Caine—Greenville, SC
Coldwell Banker Advantage Inc.—Goldsboro, NC
Coldwell Banker Barnes—Nashville, TN
Coldwell Banker Advantage—Fayetteville, NC
Coldwell Banker Advantage Inc.—Raleigh, NC
Coldwell Banker Burnet—Minneapolis/St. Paul, MN
Coldwell Banker Elite—Stafford, VA
Coldwell Banker Elite—Woodbridge, VA
Coldwell Banker Hearthside, REALTORS®—Bucks County, PA
William Pitt Sotheby’s
International Realty
(Fairfield County, CT)
Coldwell Banker Pacesetter Steel REALTORS®—Corpus Christi, TX
Coldwell Banker Prime Properties—Albany, NY
Coldwell Banker Residential Brokerage—Chicago, IL
Coldwell Banker Residential Brokerage—Denver, CO
Coldwell Banker Residential Brokerage—San Jose, CA
Coldwell Banker Residential Brokerage Connecticut and Westchester County, NY—
Westchester County, NY
Coldwell Banker Residential Mid-Atlantic—DC Metro
Coldwell Banker Sea Coast Advantage—Wilmington, NC
Coldwell Banker Hearthside, REALTORS®—Lehigh Valley, PA
CENTURY 21
AdVenture Redwood
(Fredericksburg, VA)
Coldwell Banker Residential Brokerage Connecticut and Westchester County, NY—
Central and Southeastern Connecticut
Coldwell Banker Residential Brokerage of New England—Boston, MA
Coldwell Banker Residential Real Estate of Florida—Tampa, FL
Coldwell Banker Seal—Portland, OR
Coldwell Banker Hartung and Noblin Inc., REALTORS®—Tallahassee, FL
Coldwell Banker Hearthside, REALTORS®—Philadelphia, PA
Coldwell Banker King Thompson REALTORS®—Columbus, OH
Coldwell Banker Premier Properties—Winchester, VA
Coldwell Banker Professional, REALTORS®—Virginia Beach, VA
ERA Davis & Linn
(Jacksonville, FL)
Coldwell Banker Residential Brokerage—Sacramento, CA
Coldwell Banker Residential Brokerage Connecticut and Westchester County, NY—Fairfield County, CT
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P LATINUM continued (Achieved 35+ Points)
Coldwell Banker Sea Coast Advantage—Jacksonville, NC
Coldwell Banker Select Professionals—Lancaster, PA
Coldwell Banker Triad, REALTORS®—Winston-Salem, NC
Coldwell Banker United, REALTORS®—Charlotte, NC
Coldwell Banker United, REALTORS®—Panama City, FL
Coldwell Banker Vaughan & Company—Richmond, VA
Coldwell Banker West Shell—Cincinnati, OH
Coldwell Banker United, REALTORS®—Austin, TX
Coldwell Banker United, REALTORS®—Columbia, SC
ERA Real Estate
Professionals (Virginia
Beach, VA)
Coldwell Banker United, REALTORS®—Charleston, SC
Coldwell Banker Wallace & Wallace, REALTORS®—Knoxville, TN
ERA King Real Estate Company, Inc.—Anniston, AL
ERA Neubauer Real Estate, Inc.—Panama City, FL
ERA Real Estate Professionals—Virginia Beach, VA
ERA Davis & Linn—Jacksonville, FL
ERA Key Realty Services—Southern Middlesex, MA
ERA King Real Estate Company, Inc.—Birmingham, AL
ERA Real Estate Professionals—Hampton, VA
ERA Wilder Realty—Columbia, SC
Better Homes and
Gardens Real Estate
David Winans &
Associates (Dallas, TX)
Hunt Real Estate ERA—Buffalo, NY
Jack Gaughen REALTOR® ERA—Harrisburg/Lebanon, PA
Napier REALTORS® ERA—Richmond, VA
The Corcoran Group—New York, NY
William Pitt Sotheby’s International Realty—Fairfield County, CT
Coldwell Banker Residential
Brokerage (San Jose, CA)
Pargin Realty ERA
(Albuquerque, NM)
Coldwell Banker Barnes
(Nashville, TN)
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Top Achievers—Superlative Awards
B ROKER TO B ROKER
B e s t O u t g o i n g C o o r d i n at o r
Rebekah Sellers, Coldwell Banker Residential Mid-Atlantic—Baltimore, MD
Martha Atwood, Coldwell Banker United, REALTORS®—Houston, TX
Melanie Lewis, Coldwell Banker Robbins & Free Realty—Warner Robins, GA
B e s t I n c o m i n g C o o r d i n at o r
Linda Reynolds, Coldwell Banker Residential Real Estate of Florida—Tampa, FL
Stephanie Johnson-Wessinger, ERA Wilder Realty—Columbia, SC
Kristin Clapsaddle, Coldwell Banker Advantage—Raleigh, NC
Broker to Broker Superlatives
B e s t OVERALL R e l o c at i o n D e pa r t m e n t
Coldwell Banker Advantage—Raleigh, NC
Coldwell Banker Residential Real Estate of Florida—Tampa, FL
REAL ESTATE SERVICES
B e s t C o r p o r at e H o m e s Sp e c i a l i s t
Deanna Kronmiller, Coldwell Banker Residential Mid-Atlantic—Baltimore, MD
B e s t CONTRACT Sp e c i a l i s t
Terry Basli, Cartus—Danbury, CT
B e s t D e s t i n at i o n C o o r d i n at o r
Megan Funke, Coldwell Banker United, REALTORS®—Pensacola, FL
Jill Carpenter, CENTURY 21 Town & Country—Detroit, MI
Mary Beth Begres, Coldwell Banker Residential Real Estate of Florida—Sarasota, FL
Real Estate Services Superlatives
B e s t I n v e n t o ry Sp e c i a l i s t
Laura Smith, Cartus—Danbury, CT
Deanna Kronmiller, Coldwell Banker Residential Mid-Atlantic—Baltimore, MD
B e s t o v e r a l l R e l o c at i o n D e pa r t m e n t
A F F INITY SERVICES
B EST USAA M o v e r s A dvantage ® R e f e r r a l C o o r d i n at o r
Chuck Wolfe, Cartus—Irving, TX
Kathy Semlinger, Coldwell Banker D’Ann Harper, REALTORS®—San Antonio, TX
Laurie Koning, Coldwell Banker Residential Brokerage-Southern California—San Diego, CA
B EST H o m e E v e n t S e r v i c e s R e f e r r a l C o o r d i n at o r
Terri Edwards, Cartus—Irving, TX
Anne Lasnier, Coldwell Banker Residential Brokerage-Southern California—San Diego, CA
Scott Walsh, Coldwell Banker Residential Mid-Atlantic—DC Metro
Affinity Services Superlatives
Grayce Maldonado, Coldwell Banker United, REALTORS®—Houston, TX
B e s t OVERALL R e l o c at i o n D e pa r t m e n t
Coldwell Banker Residential Brokerage Southern California—San Diego, CA
CENTURY 21 Judge Fite Company—Dallas/FT Worth, TX
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The Buzz
Overall rating of the Cartus Broker
Network International Conference was
97.6% good or excellent.
I really appreciated and better understood
our client USAA because so many of their
people participated. Great communication.
94.2% rated the Marriott
Harbor Beach Resort and Spa,
Ft. Lauderdale, FL as a good or
excellent site for the conference.
This workshop was EXCELLENT!!
97.6% rated the General
Sessions good or excellent.
I am very pleased to be part of
an organization that is proactive
about the future and trying to
find an edge. I think this is vitally
important and will drive brand
success for a long time.
97.2% rated the
Workshops overall
good or excellent.
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The Buzz
95.4% rated the Roundtables
overall good or excellent.
Very good information and strategies we can immediately
implement with our agents and employees.
97.1% rated the Workshop
Presentations good or
excellent.
Brad and Mike gave me things with which I
could actually go back and equip my agents.
Amy was an
excellent
presenter.
96.4% rated the
usefulness of content
good or excellent.
I find the roundtable discussions to be the
most informative part of the convention.
98.7% rated Henry Evans
good or excellent.
Always the best source of information.
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Our Sponsors
The Cartus Broker Network thanks the 21 sponsors who supported the 2014 International Conference. “I very much appreciate the
commitment and engagement of our sponsors,” said Gerry Pearce, Executive Vice President, Broker and Affinity Services. “With their
ongoing participation and support, this year’s conference attendees were exposed to a broad array of compelling products and services.
It is certainly a privilege to work with such outstanding companies. Thank you again, from all of us at Cartus!”
Some of the sponsors offered comments on the conference:
“Well I said this last year and I am going to say it again. The 2014 Cartus International Conference in Ft. Lauderdale was
the BEST conference ever!! USAA Federal Savings Bank continues to be honored to be associated with the conference
and being given the opportunity to be the Diamond Sponsor for the 3rd year in a row. All 11 attendees from USAA feel
the Cartus Broker Services team outdid themselves this year. What an amazing conference! And the entertainment at the
awards ceremony, WOW!! Some of the quotes from our senior USAA leaders: “That was the most fun I have ever had at
a business event!” Regarding the value they received by attending the conference: “Are you kidding me, I felt like a rock
star!!” And last but obviously not least, “I want to thank all of the Relocation Directors for taking care of our members that
serve in the military and helping them achieve the joy of home ownership. If that doesn’t get you excited every morning
then you probably don’t like puppies either!”–C.B. Starks, III. Executive Director, Member Relocation Services
“I look forward to the Cartus Broker Conference every year so I can connect with our best partners and create new
relationships across the brands!”–Tammy Hast, VP, Account Management & Sales Operations, American Home Shield
“Cartus is the highlight of the conference year for PHH Mortgage. The success and talent accumulated at the event are
unprecedented within the Real Estate Industry. For education, relationship management, or prospecting, attendance at
the Cartus conference is a must.”–Ross Olcott, PHH Mortgage
“This was my first Cartus Conference and I was not sure what to expect. It was a very impressive gathering and extremely
well organized event. It was truly an honor to be among the best realtors in the industry, coupled with tremendous trade
partners. I look forward to the 2015 event!”–Ayoub Rabah, Hyperion Homes
“What’s great for us at the Cartus conference is that it brings clients from across different brands to the event, allowing us
to gather feedback from a number of viewpoints. Everyone is doing the same type of business but in many different ways
and it helps us do our job in sorting out how to build the tools to best support those models. The networking and synergy
at the event is outstanding!”–Lorne Wallace, CEO, Lone Wolf Real Estate Technologies
Diamond Sponsor
SAPPHIRE SponsorS
pearl Sponsor
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The Exhibitors
Our EXPO remains a key ingredient of the conference, bringing value to our network members by providing a venue to
share information on the products and services provided to the real estate community. The networking during the EXPO is
invaluable, and we thank the exhibitors for spending their time and energy with our Network.
E X HI B ITORS
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You Spoke, We Listened!
HOME SURVEY RESULTS
A bigger house with a great kitchen and near work—that’s what transferees want in their next home. We wanted to find out exactly what
transferees are looking for in their next home, so we asked the experts: YOU! The real estate brokers who are members of the Cartus
Broker Network!
Your results show that relocating home buyers want their next home to:
a. be larger than their previous home;
b. have an upgraded kitchen, and
c. be located in a good school district, yet not too far away from work.
The results of the survey were announced during the Cartus Broker Network International Conference in Florida and reported in a recent
press release.
Top Five Features Transferees Want Their Next Home to Have:
• A larger home than former residence: 70%
• New construction: 64%
• Single story: 37%
• Multi-story: 26%
• Smaller home than former residence: 17%
(Percentage indicates brokers who prioritized a particular feature as either a 1 or a 2 on a 5-point scale)
Top Five Amenities Transferees Want in Their Next Home
When it comes to amenities, an upgraded kitchen ranked at the top of the list. Amenities such as smart-home technology, media room/
home theater, and fitness rooms, however, didn’t even crack the top three:
• Upgraded kitchen: 91%
• Master bedroom on first floor: 60%
• Finished basement: 44%
• Pool/spa: 23%
• Outdoor kitchen: 11%
• Smart-home technology (i.e., control via phone/tablet for heat, electricity, electronics, media, security, etc.): 10%
• Media room/home theater: 7%
• Fitness room: 4%
(Percentage indicates brokers who prioritized a particular feature as either a 1 or a 2 on a 5-point scale)
Transferee Volumes and Owning vs. Renting
Respondents are moderately optimistic about whether their local market will benefit from greater numbers of employees being
transferred: 55% predict an increase in the number of employees being transferred into their market in 2014 compared with last year,
while 42% believe their market will remain the same. Only 3% think there will be fewer transferees moving into their market.
The majority of brokers (86%) believe that transferees will take advantage of steady interest rates this year to purchase their next home,
versus renting (14%).
Thank you
to everyone who participated. We hope to complete more surveys
like this in the future featuring the expertise of the Cartus Broker Network.
International Conference
March 10-13, 2015
JW Marriott Desert Springs Resort & Spa
Palm Desert, CA | 877-622-3140
RESERVE YOUR ROOM NOW!
|
28
R eturn to CONTENT
The Cartus Broker Services team thanks all those who made the trip to Fort
Lauderdale for the 2014 International Conference. We hope you enjoyed the
experience, including networking, as well as the sharing of important topics
and trends. We look forward to doing it again next year!
Leadership
Gerald Pearce, Executive Vice
President
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-8802 fax: (203) 749-8535
[email protected]
Denise Porter, Vice President
8081 Royal Ridge Parkway, Suite 200
Irving, TX 75063
ph: (972) 870-2740 fax: (214) 524-7118
[email protected]
Carrie Farrell, Executive Assistant
Irving, TX 75063
ph: (972) 870-2552 fax: (214) 524-7261
[email protected]
Regional Directors
Jeff Buckley, Northeast Region
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-8182 fax: (203) 749-5418
[email protected]
Lydia Collins, Southeast Region
10288 Still Spring Court
Richmond, VA 23116
ph: (804) 550-2197 fax: (805) 550-2437
[email protected]
Holly Walczak, Central Region
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-8916 fax: (203) 749-8766
[email protected]
Debra Hitchcock, Western Region
1108 Phelps Avenue
San Jose, CA 95117
ph: (408) 247-2592 fax: (203) 749-5170
[email protected]
Regional Managers
Joyce Sanford, Northeast Region
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-3909 fax: (203) 749-5060
[email protected]
Eric Shapiro, Southeast Region
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-3955 fax: (203) 749-5354
[email protected]
Kathy Kernan, Central Region
Irving, TX 75063
ph: (972) 870-2775 fax: (214) 524-7125
[email protected]
Kim Yeoman, Western Region
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-8045 fax: (203) 749-5688
[email protected]
C e n t r a l S u pp o r t
David Hyde, Operations Manager
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-1253 fax: (203) 749-1394
[email protected]
Melissa Chapman, Broker Specialist
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-8915 fax: (203) 749-8396
[email protected]
Luis Rodriguez, Broker Specialist
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-1978 fax: (203) 749-8979
[email protected]
Tammie Epting, Broker/IDX Specialist
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-3867 fax: (203) 749-1348
[email protected]
Jessica Hansen, Broker Specialist
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-1596 fax: (203) 749-8386
Kathy Vrabel, Broker Specialist
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-4126 fax: (203) 749-8412
N at i o n a l D i r e c t o r s
Gerard Terry, Director of Business
Development
40 Apple Ridge Road
Danbury, CT 06810
ph: (203) 205-8162 fax: (203) 749-8529
[email protected]
C a r t u s Aff i n i t y S e r v i c e s
Steve Slabaugh, Vice President, Affinity
Services & Cartus Welcome Center
Irving, TX 75063
ph: (972) 870-2555 fax: (214) 524-7190
[email protected]
Cindy King, National Director,
Affinity Services
Irving, TX 75063
ph: (972) 870-2786 fax: (214) 524-7193
[email protected]
Scan to view the
International Conference:
Onsite
Guide
© 2014 Cartus Corporation. All rights reserved. Cartus and the Cartus logo are pending or registered trademarks of Cartus Corporation.
Attendee
Roster

2014 Cartus Broker Network International

Transcription

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