Iowa 2015 MA Template CM
Transcription
Iowa 2015 MA Template CM
DOWNTOWN AVOCA AVOCA, IOWA MARKET STUDY AND STRATEGIES 2015 TABLE OF CONTENTS Table of Contents ................................................................................................................................... 1 Introduction ............................................................................................................................................ 2 Community Profile.................................................................................................................................. 3 Downtown Avoca Market Snapshot ....................................................................................................... 6 Community Insights .............................................................................................................................. 10 Business Insights................................................................................................................................... 16 Opportunities ....................................................................................................................................... 19 First Steps Implementation Strategy .................................................................................................... 22 Conclusion ............................................................................................................................................ 24 This report was created by Avoca Main Street with technical assistance provided by DPN, under contract by the Iowa Economic Development Authority (IEDA). This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint filing cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at [email protected]. IEDA is an intermediary of USDA assistance. Downtown Avoca Market Study and Strategies • 2015 •1 INTRODUCTION PUTTING A PLAN ON THE FUTURE The economic landscape of traditional downtown and neighborhood commercial districts continues to change and evolve. Expanding retail competition, life-altering technologies, and shifting lifestyle trends will continue to affect business opportunities and the ways in which people interact within the traditional downtown environment. The key to improving the economic performance of the Avoca downtown business district ultimately lies in the development and implementation of market-driven business development and marketing strategies that capitalize on our community’s assets and emerging opportunities. Avoca Main Street spearheaded the downtown market analysis process to promote an in-depth understanding of local and regional market conditions and trends impacting the downtown district’s current economic performance and opportunities for the future. Information and direction gained throughout the market analysis process will provide a sound basis for local decision-making processes and strategies aimed at enhancing the Avoca downtown business district. Avoca was one of seven Main Street Iowa communities selected to receive 2015 market analysis training and technical assistance. The self-help process is engaging local leaders, business persons, residents and stakeholders. Key steps in the process include: This market study report was completed with assistance from Iowa Economic Development Authority (IEDA) and Main Street Iowa. United States Department of Agriculture Rural Community Development Initiative funding and Community Development Block Grant funding were procured by IEDA to underwrite market analysis training and technical assistance furnished to select Main Street Iowa communities in 2015. The mission of the IEDA is to engender and promote economic development policies and practices which stimulate and sustain Iowa’s economic growth and climate that integrate efforts across public and private sectors. The IEDA conducts training and provides technical assistance to designated Main Street programs, including market analysis. These services include capacity building on understanding the regional marketplace and how to develop and proceed locally with an implementation plan. Downtown Professionals Network, a planning and research firm, was hired by IEDA and worked with Main Street Iowa to provide training, technical assistance and support to local Main Street organization leaders and volunteers. Site visits and work sessions with the Main Street Iowa and Downtown Professionals Network team. The collection and review of background information. The analysis and summary of trade area demographic and economic data provided by Main Street Iowa. The performance of consumer and business surveys. An extensive amount of information and data was compiled and analyzed throughout the course of the market analysis process. This report has been prepared to highlight key information and findings that could be particularly relevant to our community’s ongoing downtown enhancement efforts. For more information contact: Avoca Main Street 209 Elm Street Avoca, Iowa 51521 Telephone: (712) 249-8042 Email: [email protected] Website: www.cityofavoca.com Downtown Avoca Market Study and Strategies • 2015 Limitations and Disclaimers Retail market analyses, their components (such as retail sales gap analyses) and derivative business development plans provide important guidance on how a commercial area should, theoretically, be able to perform and on the sales levels businesses should be able to achieve. However, a number of factors affect the actual performance of businesses and commercial areas, including the skills of the business operator, level of business capitalization, the quality of the physical environment, changes in overall economic conditions, the effectiveness of business and district marketing programs, and many other factors. The information in this document is intended to provide a foundation of information for making business development decisions, but it does not and cannot ensure business success. As is true of all demographic, economic and market studies, our analysis’ reliability is limited to the reliability and quality of the data available. Our research assumes that all data made available by and procured from federal, state, county, city, primary and third party sources is accurate and reliable. Because market conditions change rapidly and sometimes without warning, the information and opinions expressed here represent a snapshot in time and cannot predict or gauge future changes or results. •2 COMMUNITY PROFILE Avoca, Iowa Just off Interstate 80, Avoca is a progressive community that sits on the east side of Pottawattamie County. With the split of the West Nishnabotna River running along both sides of the community that started a colony in 1869, to later years as the railroad paved the way to more modern ways of life, Avoca has thick roots of history and cultural. With a rich history of agricultural background, the roots of farming are still strong in Avoca with Ag retail and service businesses along with a one of a kind tractor museum. The community offers a veterinarian clinic, two implement dealerships and related services, a small engine dealership, two seed and chemical businesses and grain storage. A third component to the local economy are services related to Interstate-80. Avoca have a travel center, four hotel/motel facilities, three gas stations, and four trucking firms located in the community. The health industry also plays a key role in Avoca with a Medical Center, Nursing and Rehab facility, and Pharmacy being a local option available for Avoca and local residents. Avoca is home to excellent public services. A regional school district, MidAmerican Energy, the Iowa Department of Transportation, select County services, and the United States Post Office are located in Avoca. The City of Avoca also provides a full complement of recreational opportunities and other essential infrastructure to the public. “Our downtown is the heart of our community. As we continually try to reinvent and adapt to the challenges facing small towns. Avoca Main Street is helping us improve the economy in our downtown district. The benefits we are experiencing from the program are really clearly evident. — Clint Fichter, Avoca City Manager Outdoor life is essential to the citizens in Avoca. Accommodating their needs, the Edgington Memorial Park offers an Aquatic center, walking trial, and a dog park, soccer and baseball fields, a basketball court, a place for social gathering, and access to the West Nishnabotna River. Across town lies a 9-hole golf course and driving range with a clubhouse facility which grants opportunities for additional food and drinks. Improvements made to the Elm Street Town Center have been a priority. The new streetscape has given the community a complete and cohesive look with new awnings, signage and a clean look to the Main Street District. The streets are lined with light poles with hanging floral baskets, and music fills the air. Downtown Avoca Market Study and Strategies • 2015 •3 COMMUNITY PROFILE Main Street District The Main Street District is located in the heart of the community and is also the traditional downtown area. The district is three blocks long on Elm Street and three blocks wide along the Tamarack Road corridor. The Main Street District houses a general store, pharmacy, children’s clothing, car sales, floral, liquor, and automotive repair stores; core services such as health, telecommunications, beauty, legal, financial, auto, transportation, nonprofit and insurance services; and your choice of eating and drinking establishments. With Avoca’s history of being the county seat for East Pottawattamie County, the Avoca Main Street office is located in the historic courthouse at 209 N Elm Street. Recent improvements to the Main Street District were made possible by the City of Avoca and the Iowa West Foundation. Each committed funds to a Downtown Improvement grant which provided 75% of the project costs to building owners in the plan area to complete façade and interior restoration projects. The program also helped preserve architectural elements of the building and revived the atmosphere of Elm Street. Over the life of the program twenty buildings have been completed. One project in particular was headed by the Avoca Betterment Association with help from the State of Iowa, Iowa West Foundation, City of Avoca, Grow Iowa Foundation, MidStates Bank and private investments. A former hotel, which was the most dilapidated structure in the downtown, was converted into seven apartment spaces and created one commercial space while restoring historical architectural elements to the building. “I have been in business in downtown Avoca for 20 ½ years. Our business district has changed for the better over recent years. We have seen new streetscape projects completed which has attracted some new businesses to town. I would like to see some new small business entrepreneurs’ work together in a co-op environment. It would possibly allow them to share building space and expenses. They could then have the opportunity to get their business venture started without so much cost and risk.” — Rhonda Hope State Farm Agent in Downtown Avoca Approximately 60 businesses are located in the Main Street District’s 56 commercial buildings. These businesses employ approximately 148 people. The mix of businesses is as follows: Three taverns and one restaurant. Retail places such as the Dollar General, liquor store, and drugstore. Service industry businesses, such as a florist, automotive, insurance, banks and real estate. Government services, such as City of Avoca and the USPS. Twenty two upper story housing units are available for rent in the Main Street District. The district averages a 90% occupancy rate for upper story housing. Downtown Avoca Market Study and Strategies • 2015 •4 COMMUNITY PROFILE The City of Avoca offers several grants which are beneficial to the Main Street District. City of Avoca grants include the following: Downtown Improvement Grant which provides funding and architectural services to facade and interior rehabilitation within the guidelines of the Downtown Master Plan. The majority of the district has participated in this program already. Small Business Start-Up/ Retention/ Expansion. The program provides $5,000 in matching funds to help businesses start-up/ retention/ expand. The program requires the applicant to be loan- worthy and to have completed a business plan with the Small Business Development Center and the E-Coach provided by Western Iowa Development Association. Avoca provides a good balance of interstate travel industry and a quaint rural community setting that provides for the basic needs of its citizens. Economic development for the town will always be a priority, with essential services being equally important. We are working to attract both traditional businesses and hightech companies. New business opportunities will also create opportunities for new families to become part of the Avoca community. These outcomes will produce a sustainable community for the future. Downtown Avoca Market Study and Strategies • 2015 “My family has a true appreciation for downtown Avoca. I’ve had the pleasure of working in downtown Avoca for the last 26 years and my wife and children have all enjoyed their time with friends and family shopping, eating and attending church activities in downtown Avoca. We love it!” — Brent Hansen Avoca Resident and Businessman •5 DOWNTOWN AVOCA MARKET SNAPSHOT Demographic Snapshot The demographic snapshot compiled for the Downtown Avoca Drive Time Markets benchmarks and tracks changes in the marketplace. Analysis and comparison of data for the three drive time areas reveal: ► Trends and projections for the population and households within the drive time geographies anticipate five-year decreases in population ranging from 0.3% to 1.3%; and five-year increases and decreases in households of less than one percent. At the state level, population and number of households are expected to grow at five-year rates of 2.8% and 3.1%, respectively. ► Consistent with the “Greying of America” phenomenon, average household size is anticipated to decrease slightly across the drive time areas and median age is expected to increase by a little less than one year in the various drive time areas through 2019. Median age for the Iowa population in 2014 is estimated at 38.5 years and is expected to reach 38.9 years by 2019. ► ► The concentration of renter-occupied housing units is consistent across the drive time areas – estimated at about 23% to 24% in 2014. Between 8% and 10% of all study area housing units are classified as vacant in 2014 and a small increase in vacant units is expected through 2019. State figures for 2014 assigned a vacant status to 8.9% of all housing units, and the figure is expected to rise to 9.0% by 2019. Overall, median household and per capita income figures for the drive times are higher than those estimated for the state. Median household income, highest in the five-minute drive time, is expected to increase across the drive time geographies by about 13% to 15% through 2019. Projected five-year growth rates for median household, average household and per capita income are about 2% to 3% less than increases forecast for the state. Downtown Avoca Drive Time Market Fast Facts Population 2014 2019 +% Median HH $52.4K $61.3K 16.9% Average HH $65.7K $76.7K 16.8% Per Capita $26.7K $31.3K 17.1% Note: The complete Downtown Avoca Market Snapshot is available as a supplemental document to this report. 10 Min 20 Min 2000 Census 1,798 3,139 15,855 2010 Census 1,633 2,851 15,255 2014 Estimate 1,628 2,829 15,100 2019 Projection 1,623 2,808 14,904 -0.3% -0.7% -1.3% Change 2014—2019 Households 5 Min 10 Min 20 Min 2000 Census 718 1,242 6,310 2010 Census 715 1,244 6,370 2014 Estimate 718 1,245 6,366 2019 Projection 720 1,243 6,317 0.3% -0.2% -0.8% Change 2014—2019 Iowa Income 5 Min Median HH Income 5 Min 10 Min 20 Min 2014 Estimate $56,053 $54,870 $54,084 2019 Projection $63,387 $62,389 $62,166 13.1% 13.7% 14.9% Change 2014—2019 Source: Esri Downtown Avoca Market Study and Strategies • 2015 •6 DOWNTOWN AVOCA MARKET SNAPSHOT Lifestyle Profile Top Consumer Lifestyle Segments | Esri 2014 The Esri Community Tapestry consumer segmentation system adds color to the “black& white” demographic description of residents and households within drive time areas. The Tapestry Household Distribution Report identifies prevalent segments and describes the population’s likes, dislikes, lifestyles and purchase behaviors for households within the defined geographies. The information can be particularly helpful for assessing opportunities for business growth and for designing marketing strategies and messages to reach targeted consumer segments. The following tables show concentrations of the three most prevalent Tapestry household segments found within the Downtown Avoca5, 10 and 20-minute drive time areas. 5 Minute Drive Time Households Count Pct. Heartland Communities 384 53.5% Prairie Living 330 46.0% 4 0.6% 718 100.0% Midlife Constants Count/Pct. of 5 Minute Drive Time 10 Minute Drive Time Households Count Pct. Prairie Living 495 39.8% Heartland Communities 440 35.3% Midlife Constants 302 24.3% Count/Pct. of 10 Minute Drive Time 1237 99.0% 20 Minute Drive Time Households Count Pct. Midlife Constants 1,939 30.5% Prairie Living 1,700 26.7% Heartland Communities 1,107 17.4% Count/Pct. of 20 Minute Drive Time 4,746 77.7% Heartland Communities(#1 in 5-Minute Drive Time) Well settled and close-knit, Heartland Communities are semirural and semiretired. These older householders are primarily homeowners, and many have paid off their mortgages. Their children have moved away, but they have no plans to leave their homes. Their hearts are with the country; they embrace the slower pace of life here but actively participate in outdoor activities and community events. Traditional and patriotic, these residents support their local businesses, always buy American, and favor domestic driving vacations over foreign plane trips. Market Profile Traditional in their ways, residents of Heartland Communities choose to bank and pay their bills in person and purchase insurance from an agent. Most have high-speed Internet access at home or on their cell phone but aren’t ready to go paperless. Many residents have paid off their home mortgages but still hold auto loans and student loans. Noninterest checking accounts are common. To support their local community, residents participate in public activities. Home remodeling is not a priority, but homeowners do tackle necessary maintenance work on their cherished homes. They have invested in riding lawn mowers to maintain their larger yards. They enjoy country music and watch CMT. Motorcycling, hunting, and fishing are popular; walking is the main form of exercise. To get around these semirural communities, residents prefer domestic trucks or SUVs. They prefer to travel in the US and favor the convenience of packaged deals. Information on Esri Tapestry methodology along with descriptions for prevalent Downtown Avoca Drive Time Market Tapestry segments is available in the complete Downtown Avoca Market Snapshot—a supplemental document to this report; and at the Esri website at: http://doc.arcgis.com/en/esri-demographics/data/tapestrysegmentation.htm. Downtown Avoca Market Study and Strategies • 2015 •7 DOWNTOWN AVOCA MARKET SNAPSHOT Prairie Living (#1 in 10-Minute Drive Time) Midlife Constants (#1 in 20-Minute Drive Time) Prairie Living is Tapestry Segmentation’s most rural market, comprising about 1 percent of households, located mainly in the Midwest, with a predominance of self-employed farmers. These agricultural communities are not diverse, dominated by married-couple families that own single-family dwellings and many vehicles. Median household income is similar to the US, and labor force participation is slightly higher. Faith is important to this hardworking market. When they find time to relax, they favor outdoor activities. Midlife Constants residents are seniors, at or approaching retirement, with below average labor force participation and above average net worth. Although located in predominantly metropolitan areas, they live outside the central cities, in smaller communities. Their lifestyle is more country than urban. They are generous, but not spendthrifts. Market Profile ► Many own a truck, riding lawn mower, and ATV/UTV and have a satellite dish. ► They purchased plants and seeds in the past year for their vegetable garden, where their tiller comes in handy. ► They favor banking in person, have noninterest checking accounts, invest in CDs (more than 6 months), and have term/whole life insurance. ► They are pet owners. ► Leisure activities include fishing, hunting, boating, camping, and attending country music concerts. ► Residents prefer to listen to faith and inspirational, as well as country music on the radio. ► They read home service, fishing/hunting, and automotive magazines. ► They contribute to religious organizations and belong to religious clubs. ► Walmart is a favorite shopping stop; Subway is a favorite eating spot. Downtown Avoca Market Study and Strategies • 2015 Market Profile ► Prefer practical vehicles like SUVs and trucks (domestic, of course). ► Sociable, church-going residents belonging to fraternal orders, veterans’ clubs and charitable organizations and do volunteer work and fundraising. ► Contribute to arts/cultural, educational, political, and social services organizations. ► DIY homebodies that spend on home improvement and gardening. ► Media preferences: country or Christian channels. ► Leisure activities include scrapbooking, movies at home, reading, fishing, and golf. •8 DOWNTOWN AVOCA MARKET SNAPSHOT Retail Sales Retail Performance Esri's Retail Market Place data provides a direct comparison between retail sales and consumer spending by industry. To capture a snapshot of an area's retail market place, the leakage and surplus factor summarizes the relationship between supply (retail sales by businesses) and demand (consumer spending by household). Deviations from potential sales may reveal areas of opportunity in the trade area’s retail sectors, keeping in mind any extenuating circumstances that may be driving the results. All estimates of actual sales (supply) reflect current dollars derived from receipts of businesses primarily engaged in selling merchandise. Potential sales (demand) is estimated by using Esri's consumer spending data which provides estimated expenditures for more than 700 products and services that are consumed by U.S. households. The estimate of a trade area’s demand is based upon estimated expenditures by households within the trade area. Leakage within a specified trade area represents a condition where supply is less than demand. Retailers outside of the trade area are fulfilling demand for retail products. Surplus within a specified trade area represents a condition where supply exceeds demand. Thus retailers are attracting customers that reside outside the trade area. Drive Time Market ($MM) 5 Min 10 Min $22.1 20 Min $37.3 $195.9 Source: Esri Retail MarketPlace Report 2014 Totals shown for all North American Industrial Classification System (NAICS) Retail categories (NAICS 441—454) and Foodservice and Drinking Places (NAICS 722). Retail Pull Categories and subcategories with some of the highest and lowest pull factors—an indication of relative strength or possible opportunities in the market—include: Category/Subcategory Factor* ▲ Other Miscellaneous Store Retailers 87.1 ▲ Beer, Wine and Liquor Stores 80.2 ▲ Gasoline Stations 57.1 ▲ Other Motor Vehicle Dealers 49.2 ▲ Auto Parts, Accessories, Tire Store 0.6 Sales Surplus and Leakage Estimates Total Retail Trade and Food & Drink demand versus sales estimates for the drive times show sales surpluses at all drive time geography levels, ranging from about $0.9 million for the five-minute drive time to nearly$18.8 million for the twenty-minute drive time area. ▼Furniture Store (100.0) ▼Home Furnishings Store (100.0) ▼ Lawn & Garden Equip & Supply (100.0) ▼ Specialty Food Stores (100.0) Sales Surplus & Leakage ($MM) Total Retail Trade and Food & Drink (NAICS 44 – 45, 722) Total Retail Trade (NAICS 44 – 45) Total Food & Drink (NAICS 722) 5 Minutes 10 Minutes 20 Minutes ▼Shoe Stores (100.0) Surplus/ (Leakage) Surplus/ (Leakage) Surplus/ (Leakage) ▼Jewelry, Luggage & Leather Goods (100.0) ▼ Book, Periodical & Music Stores (100.0) ($60.6) ▼ Florist (100.0) ▼ Used Merchandise Stores (100.0) ▼Limited-Service Eating Places (100.0) ▼ Building Materials & Supplies (78.3) ▼ Office Supplies & Gift Stores (70.7) ▼ Clothing Stores (64.3) ▼ Other General Merchandise Stores (62.3) ▼Electronics & Appliance Stores (60.7) ▼ Health & Personal Care Stores (56.8) ▼ Drinking Places- Alcoholic Beverages (53.0) ▼ Grocery Stores (39.0) ▼ Sporting Goods, Hobby, Musical Source: Esri (32.9) $63.7 $77.2 $58.8 $78.8 ($74.3) $4.9 ($1.6) $13.7 Drive time estimates and patterns for Retail Trade are consistent with overall figures, with sales surpluses ranging from about $2.3 million in the five-minute drive time to $17.1 million in the twenty-minute drive time area. Notably, Retail Trade sales surpluses reported in the drive times, and particularly in the five- and ten-minute drive times, are largely influenced by substantial surpluses reported for the Gasoline Stations category and Other Miscellaneous Store Retailers subcategory. Estimates for Food & Drink sector sales in comparison to projected demand show a departure from Retail Trade trends, with sales leakage of about $1.3 to $1.4 million reported at the five- and ten-minute drive time levels, and a sales surplus of more than $1.6 million reported for the twenty-minute drive time area. Food & Drink sector performance in the twenty-minute drive time is driven by surplus sales in the LimitedService Eating Places subcategory. Downtown Avoca Market Study and Strategies • 2015 The factor is a measure of the relationship between supply and demand that ranges from +100 (total surplus) to -100 (total leakage). A positive value represents a surplus of retail sales (often indicative of a market where customers are drawn in from outside the trade area). •9 COMMUNITY INSIGHTS The process behind the completion of this study and the resulting strategies consider findings from background research, current market data and stakeholder input provided via: A business survey completed by 26 downtown Avoca area businesses Consumer online and intercept surveys completed by 358 participants Following are examples of key findings which provide insights and a sound basis for proposed strategies outlined in this document. The Downtown Market Comparison of consumer intercept and online survey data reflects the “pull” of downtown Avoca across a broader geographic region. More than 19% of consumer intercept survey participants indicated their residence was located more than ten miles from Downtown Avoca—a figure consistent with the 20.4% of online survey participants who indicated the same. The findings are also consistent with Esri Retail MarketPlace data showing retail sales surpluses in the five- and ten-minute drive time geographies and which suggest that, overall, local retail establishments are effectively capturing the local market and pulling consumers from outside the ten-minute drive time area. Growth strategies should seek to build upon retail sector strengths and Avoca’s presence as a retail hub or destination for certain retail lines. Traffic Generators and Visit Frequency Consumer survey results show that over 66% of the participants visit the downtown most frequently to do errands or for office and service related purposes. Visitor frequency for those shopping in the downtown area on a daily or weekly basis, measured at more than 30% of online respondents, is comparatively lower, yet a positive indicator of strength and “pull” in certain retail categories. When marketing strategies come in to place they should be designed to increase visit frequency across the various business sectors and should serve to heighten awareness for the full range of products and services available. Cross-marketing and promotion strategies should consider opportunities to intercept visitors, and for the delivery or placement of messages and collateral (i.e., posters, banners, brochures, etc.) at street level, and at both retail and non-retail traffic-generating attractions. Downtown Avoca Market Study and Strategies • 2015 Table 1 Question How far is your residence located from Downtown Avoca? Consumer Responses Percent In downtown or within 2 miles 49.4% 2 to 5 miles 10.6% 5 to 10 miles 19.8% More than 10 miles 20.1% Source: 2015 Downtown Avoca Consumer Survey. Table 2 Question How often do you visit Downtown Avoca… Frequency—Daily or Weekly Percent To do errands or for office and service-related purposes?? 66.7% For eating, drinking and/or entertainment? 27.6% To shop? 30.6% Source: 2015 Downtown Avoca Consumer Survey. • 10 COMMUNITY INSIGHTS Media Preferences and Effectiveness Consumer rankings of media preferences demonstrate the strong presence of the local newspaper publication and the growing influence of the Internet and social media applications as a resource for news, for researching products and services, and for communicating with clients. The Internet can be a particularly valuable resource for businesses because it provides the potential for businesses to expand their trade area well beyond local or regional geographies. Businesses with collectible, specialty, and custom merchandise lines, in particular, can use the Internet, and sites such as Amazon, eBay and Etsy, to market to the entire United States or even globally. Even traditional retailers and businesses carrying “staple” products are reaping benefits as, more and more, consumers use the Internet to “shop and compare” products and services, and then use it – in much the same way previous generations of consumers used the Yellow Pages – as a resource to find a local outlet or vendor where they can make their purchase. Downtown Avoca’s promotion and collaborative marketing efforts should continue to consider how the Internet and various social media applications might be most effectively used to communicate with consumers and to further downtown promotional goals. The growing popularity of Facebook, Twitter and other social media applications is evident in consumer survey results that show 62.1% of all respondents selected Social Media and 20.5% selected Internet Websites as one of their top two sources for news and information. A Downtown Avoca branding system needs to be created and consistently deployed across a variety of medium, including Internet based sites and applications. This would enhance further awareness and will create a connection with the businesses in Downtown Avoca. When the branding system is created, businesses should be encouraged to “plug in” and make connections with the Downtown Avoca website and social media sites. The branding system’s components should also be used in businesses’ electronic and print media applications to reinforce their connection with the brand. Strategies and applications should be designed to use the Avoca Main Street Facebook page as a portal site, of sorts, to feature and easily share postings highlighting new and unique products, local personalities, special offers, events and other features. Facebook advertising applications might be considered and experimented with in an effort to build traffic to these sites, and businesses would be encouraged to maintain fresh content and to share links and posts to leverage traffic generated at the Downtown Avoca portal page and the pages of other downtown area businesses. Businesses should also be encouraged to experiment with other social media applications, where appropriate. For example, more than 33% of consumers surveyed indicated they regularly use Pinterest, Instagram and/or YouTube, yet less than 12% of businesses surveyed currently have a presence on these platforms. Downtown Avoca Market Study and Strategies • 2015 Table 3 Question | Consumer Survey Of the following, which two (2) media and information sources do you most rely on for Avoca area news and information? Top Consumer Survey Responses Social Media (Facebook, Twitter, etc.) 62.1% Newspapers 61.8% Internet Website(s) 20.5% Television 18.6% Email Marketing and News Feeds 18.3% Source: 2015 Downtown Avoca Consumer Surveys. Table 4 Question Which of the following social media networks or online applications do you regularly use? Top Consumer Survey Responses Facebook 76.8% YouTube 39.3% Pinterest 37.5% Instagram 33.3% Twitter 31.3% eBay 13.1% Source: 2015 Downtown Avoca Consumer Survey. • 11 COMMUNITY INSIGHTS Opportunities Ahead? Suggestions revolving around Eating & Drinking Places and Specialty Foods were popular with consumer survey participants and could lend support for new and expanded eating, drinking and specialty foods entries in downtown Avoca. Other business types and attractions frequently identified as candidates for expansion or recruitment in consumer survey responses included entries in the Fitness/Recreational; Music, Film and Performance; and Clothing categories. Products frequently purchased online by consumer survey participants could also provide queues for the potential expansion of merchandise lines and complementary product lines for new and existing Downtown Avoca businesses. Table 5 Opportunities? What types of new businesses or attractions would make you visit downtown more often. Top Responses—Categorized Question What type(s) of products have you purchased on the Internet within the last three months? Products Table 6 Limited Service Eating—Coffee/Tea 14.1% Restaurants - All 13.5% Count Percent Gifts 128 36.8% Music, Film & Performances 7.9% Women’s Clothing 128 36.8% Clothing and Clothing Accessories 7.8% Sporting Goods 123 35.3% Books 107 30.0% Specialty Foods and Bakeries 7.7% Electronics 97 27.9% 5.6% Home Furnishings 67 19.3% Sporting Goods, Arts, Crafts, Toys and Hobbies Men’s Clothing 62 17.8% Desserts & Sweets 5.6% Children’s Clothing 59 17.0% Fitness Centers & Recreational Sports 5.2% Hobbies and Crafts 56 16.1% Beauty Supplies 56 16.1% Drinking Places—Alcoholic Beverages 2.5% Pharmacy 39 11.2% Limited Service—Deli/Sandwiches 1.7% Jewelry 37 10.6% Books & Music 1.0% Specialty Foods 29 8.3% Flowers 23 6.6% Source: 2015 Downtown Avoca Consumer Surveys. Table 7 Source: 2015 Downtown Avoca Consumer Surveys. Surveys were among a number of tools used to help identify and gauge the potential for possible business expansion and recruitment prospects in downtown Avoca. The information is helpful in assessing business opportunities and in identifying possible gaps in the downtown business mix. Consumer survey responses could provide additional insight and help to gauge how the trade area might respond to various types of new and expanded businesses. Question Do you transact sales on your website or through another website (i.e., eBay, Etsy, etc.)? Business Survey Responses Percent Yes 30.8% No 69.2% Source: 2015 Downtown Avoca Business Survey. Downtown Avoca Market Study and Strategies • 2015 • 12 COMMUNITY INSIGHTS Leveraging Assets Consumer survey participants gave Downtown Avoca high marks for a variety of identifiable—and marketable—qualities and traits which provide a solid foundation for images and messages to be reinforced as part of a downtown branding strategy and system. Table 8 Question How does Downtown Avoca compare to other places you frequently shop and do business in terms of: Consumers Rating A. Stronger B. Equal A+B Cleanliness 43.6% 49.0% 92.6% Attractiveness 45.8% 40.7% 86.5% Customer Service 31.4% 52.1% 83.5% Quality of Dining 12.4% 56.8% 69.2% Quality of Products and Services 8.5% 59.2% 67.7% Quality of Festivals and Events 17.0% 31.5% 48.5% Variety of Dining 7.9% 18.9% 26.8% Consumers (C) and Businesses (B) Rating as a “High Priority” Variety and Selection of Shopping 5.3% 15.7% 21.0% Enhancement Efforts Source: 2015 Downtown Avoca Consumer Surveys. Downtown Avoca marketing and branding strategies should emphasize images and messages which capitalize on “known” qualities and assets to deliver a powerful statement and resonating impressions. Leveraging assets already identified as strengths in the marketplace provides opportunities to make natural connections with consumers, and enhances the ability for the Downtown Avoca brand to readily gain traction through repeated and consistent applications and extensions. A Work in Progress Consumer and business survey participants place a high priority on business expansion and recruitment efforts—including proposals for creating incentives for new and expanding businesses in the downtown area. Efforts to restore and preserve the downtown’s historic character and to stage additional festivals and special events in the downtown area are also viewed favorably by consumers and businesses alike. Table 9 Question Would you place a high, moderate or low priority on possible Downtown Avoca enhancement efforts to: (C) (B) Create incentives for new and expanding downtown businesses 56.4% 52.4% (1) (2) Restore and preserve the downtown’s historic character 39.8% 54.5% Stage additional festivals and special events in the downtown area 38.5% 40.0% (3) (3) Improve the downtown’s streets, sidewalks, lighting, furnishings, green spaces, trails, etc. 35.8% 21.7% (4) (5) Improve and/or create more housing in the downtown area 20.9% 34.8% (5) (4) (2) (1) Source: 2015 Downtown Avoca Consumer and Business Surveys. The ranking of priorities provides direction for new and ongoing downtown enhancement initiatives. In some cases, a divergence in the opinions of consumers and businesses regarding possible enhancement efforts could suggest a need to share information and perspectives with businesses as a means of more closely aligning with, or responding to, the market. Downtown Avoca Market Study and Strategies • 2015 • 13 COMMUNITY INSIGHTS First Things Input regarding priorities for the downtown district generally aligns with suggestions offered by consumer and business survey respondents when asked, “What is the first thing you would do to improve Downtown Avoca?” Economic restructuring initiatives, dominated by business recruitment, business enhancement and efforts to diversify the business mix, ranked highly, followed closely by design-oriented subjects and topics. Table 10 Question What is the first thing you would do to improve Downtown Avoca? Categorized Topics Consumers Businesses Add/Recruit Businesses 44.1% 22.2% Buildings and Appearances 12.6% 16.7% Parking, Traffic and Transportation 5.0% 22.2% Streetscape and Public Spaces 5.0% - Festivals and Events 4.6% — Business Operations/ Practices 3.8% 5.6% 2.9 5.6% Public Relations 1.7% - Planning/ Development .8% - Programs/Programming - 11.1% Marketing What is the first thing you would do to improve Downtown Avoca? Economic restructuring initiatives, dominated by business recruitment, business enhancement and efforts to diversify the business mix, ranked highly, followed closely by design-oriented subjects and topics. Source: 2015 Downtown Avoca Consumer and Business Surveys. Most frequent categorized responses shown. Businesses offered suggestions in the Parking category with higher frequency. Parking, Traffic and Transportation-related items tend to revolve around parking management and the volume and flow of traffic on Elm Street, while Business Recruitment related topics include sustainability for downtown business opportunities. Parking, Traffic and Transportation-related concerns and suggestions were cited four times more frequently as a concern by business survey participants. With specific regard to parking, the findings could suggest that parking for business owners and employees is troublesome or a perceived barrier; but customers do not appear to share the same concern or identify it as a barrier to doing business in the downtown area. Downtown Avoca Market Study and Strategies • 2015 • 14 COMMUNITY INSIGHTS Most Loved Consumers and businesses surveyed overwhelmingly identified features associated with the downtown’s general appearance, environment, character and history as the things they love most or would never change, showing a great affection for the small town atmosphere and friendly nature of downtown. The findings can lend direction for marketing and branding strategies which connect with the downtown’s tangible and intangible features most loved by both consumers and businesses, and help to distinguish Downtown Avoca in the regional marketplace. Table 11 Question What is the one thing that you love most, or that you would never change, about Downtown Avoca? Categorized Responses Consumers Businesses Appearances; Décor & Special Features 26.1% 29.4% Environment; Character and Feel 25.7% 35.3% History and Historic Character; Buildings 20.9% 23.5% Business(es); Business Mix 19.3% 5.9% Accessibility & Convenience 2.4% — Consumers and businesses show a great affection for the small town atmosphere and friendly nature of downtown. Features identified as most loved can lend direction for marketing and branding strategies which connect with the downtown’s tangible and intangible features, and help to distinguish Downtown Avoca in the regional marketplace. Source: 2015 Downtown Avoca Consumer and Business Surveys. Most frequent categorized responses shown. Downtown Avoca Market Study and Strategies • 2015 • 15 BUSINESS INSIGHTS Business Tenure and Climate Seventy-six percent of downtown business survey participants indicated their business has been located in Downtown Avoca for ten or more years. The figure could be viewed as an indicator of stability in the downtown business mix, but it could also suggest the need for a certain level of succession planning given that 14 businesses (56%) indicated they have been located in the downtown for 21 or more years. The downtown business climate also appears to be conducive to business start-up and entrepreneurial activity, as evidenced by 16% of the business survey sample indicating they have been located in Downtown Avoca for four years or less. Table 13 Question How long has your business been located in Downtown Avoca? Responses Less than 1 year 12.0% 1 to 4 years 4.0% 5 to 9 years 8.0% Customer Base 10 to 20 years 20.0% More than 92% of businesses surveyed identified Local/Regional Residents as their primary customer base. The findings are consistent with the overall consumer survey sample showing that 80% of all respondents live within ten miles of Downtown Avoca. The findings are also consistent with a market that tends to be loyal to local brands and businesses, and that values customer service, reputation and quality. 21+ years 56.0% Source: 2015 Downtown Avoca Business Survey. Table 14 Question Which of the following best describes the main reason for customers to do business with you? Table 12 Question Which of the following best describes your primary customer base? Responses Responses Selection and variety Local/Regional Residents 92.3% Downtown Area Employees 0.0% Visitors and Tourists Other 0.0% Customer service 29.2% 0.0% Convenience 16.7% 7.7% Price of goods and services Source: 2015 Downtown Avoca Business Survey. 8.3% Reputation 33.3% Connections Other 12.5% A majority of Downtown Avoca businesses appear to recognize the value and importance of the Internet and social media trends. More than 61% of business survey participants have an Internet website and eight businesses (31%) indicated they engage in sales over the Internet. Fifty - Six percent of businesses indicated their business has a Facebook page. Source: 2015 Downtown Avoca Business Survey. Given the relatively high Internet presence of downtown businesses, and high levels of interest in marketing topics and potential programs, Internet and social media applications could be an obvious—and important—component of Downtown Avoca collaborative marketing programs and campaigns. Table 15 Question Would you consider participating in a collaborative marketing campaign for Downtown Avoca? Responses Yes 34.6% Maybe 46.2% No 19.2% Source: 2015 Downtown Avoca Business Survey. Downtown Avoca Market Study and Strategies • 2015 • 16 BUSINESS INSIGHTS Changes Ahead? More than 52% of business survey respondents indicated the likelihood for their business to expand within the next one or two years as being moderate, high or very high. Other business survey results provide insight on the nature of potential changes that could occur within the downtown area and the business mix based on affirmative responses to a list of possible modifications. Table 16 Question In the next year or two, do you plan to change or modify your business in any of the following ways? Table 17 Responses Of the following business seminar topics, which two would be of most interest and/or most useful to you? Expand Services and Product Lines 52.9% Increase number of Employees 52.9% Increase marketing 41.2% Start and/or complete building improvements 23.5% Expand Hours of Operation 11.8% Question Responses Marketing for Small Business 40.0% Social Media for Small Business 35.0% Finding and Keeping Customers 30.0% Finding and Keeping Employees 25.0% Business Succession Planning 20.0% Employee Benefits 10.0% Ecommerce for Small Businesses 10.0% Source: 2015 Downtown Avoca Business Survey. Most frequent responses shown. The nature of changes being considered by downtown businesses, along with interest expressed in possible business assistance and training programs, suggests that the timing could be opportune for Avoca Main Street to introduce or escalate efforts to: Share market study data and findings regarding product lines showing potential for expansion. Work with Avoca Main Street Business Improvement Committee on a workforce job fair. Facilitate collaborative marketing programs, possibly including a social media-based “meet your neighbor” campaign that focuses on the downtown’s personalities and/or a cooperative advertising program designed to extend and reinforce the Downtown Avoca brand. Explore interest in, and identify resources for, marketing and clientele development for small businesses, business succession planning, and employee management topics. Work with the Main Street Design Committee, the Main Street Iowa Design Specialists, City of Avoca and other partners to: o Promote Main Street Iowa design assistance and technical training services. o Develop, review or fine tune design guidelines o Explore and pursue opportunities for financial and technical assistance to promote high quality building and business improvements, and to catalyze business expansion opportunities Source: 2015 Downtown Avoca Business Survey. Table 18 Question Would you be inclined to use any of the following Building Assistance programs and incentives? Responses Free/low-cost building improvement design services Assistance to sell your building and/or business Low-interest building improvement loans 38.5% 7.7% 30.8% Source: 2015 Downtown Avoca Business Survey. Downtown Avoca Market Study and Strategies • 2015 • 17 BUSINESS INSIGHTS Benchmarks Certain data collected and compiled as part of the business survey provides valuable insights on Downtown Avoca today and can be used to benchmark, track and measure changes and progress stemming from Avoca downtown enhancement and economic development initiatives. The information can also be valuable to prospective businesses, investors, developers and entrepreneurs as they consider opportunities in Downtown Avoca. Downtown Sales and Revenues Trends Survey results show more than seventy-four percent of downtown business survey respondents reported an increase in gross sales or revenues in 2014 as compared to 2013, and 21% reported gross sales or revenues stayed about the same. Table 19 Question Which of the following describes the change in your business’ gross sales or revenues in 2014 as compared to 2013? (If unsure, use your best estimate) Table 21 Responses Question Increased by 1% to 5% 26.3% Increased by 6% to 10% 21.1% Increased by 11% to 15% 0.0% Increased by 16% to 20% 10.5% Rent 40.0% Increased by more than 20% 15.8% Own 60.0% Decreased by 1% to 5% 0.0% Decreased by 6% to 10% 5.3% Decreased by 11% to 15% 0.0% Decreased by 16% to 20% 0.0% Decreased by more than 20% 0.0% Stayed about the same 21.1% Source: 2015 Downtown Avoca Business Survey. Business survey participants expect the positive trends in sales and revenues reported by business survey participants for 2013 to 2014 to continue in 2015. All told, 71% of business survey respondents indicated they expect gross sales or revenues to increase in 2015 as compared to 2014, with most (48%) anticipating increases within a range of 1% to 10%. While 29% anticipate sales or revenue figures will stay about the same. Downtown Avoca Market Study and Strategies • 2015 Do you rent or own your business location? Responses Source: 2015 Downtown Avoca Business Survey. Over half of downtown business survey participants indicated they own their business location—a relatively high owner-to-renter ratio. Business assistance programs should consider special needs of owners versus renter-occupied businesses; and development strategies should monitor, consider and promote improvement to buildings along with opportunities for mixed-use development to accommodate future demand by commercial tenants. • 18 OPPORTUNITIES Retail Uses Business types and merchandise lines that might be considered primary targets and candidates for expansion and recruitment, based on the downtown area’s existing business mix, trends in the marketplace and related findings from local input, consumer and business surveys, Esri retail data, and the sales surplus & leakage analysis performed as part of this study include: Foodservices & Drinking Places (NAICS 722) Subcategories: 7221 7225 7221 Full-Service Restaurants Coffee Shops & Tea Rooms Desserts & Sweets Notes: Input from the surveys suggest that most people would like to see more variety with food and drink choices in the Downtown. There may be expansion opportunities for some of our existing businesses to devote space and expand offerings to meet this demand, such as a coffee shop or an outlet for local baked goods. In time, these smaller and complementary offerings could develop into another fulltime business for Avoca’s Main Street. Recreation & Entertainment (NAICS 711) Subcategories: 7113 7139 Music, Film & Performances Fitness Center & Recreational Sports Notes: Additional recreation opportunities appear to be another area that the community would like to expand upon. Performances such as music and film were cited frequently and could be addressed through a commercial venture, such as a theatre, or existing Downtown venues might be sought to host performing arts. Consumers also identified possible opportunities revolving around the health and fitness needs of the community. This may be an opportunity for an existing business to expand or an opportunity for a new venture. Table 21 Opportunities? Please list one or two specific types of businesses or attractions that might make you visit Downtown Avoca more often. Top Responses—Categorized Coffee Shops & Tea Rooms 14.4% Restaurants – All 13.5% Clothing and Clothing Accessories 9.5% Music, Film and Performances 7.9% Bake Goods Store & Bakeries 7.7% Desserts & Sweets 5.6% Fitness Centers & Recreational Sports 5.2% Sporting Goods & Hobby 4.4% Gift, Card, Novelty & Souvenir Stores 2.7% Clothing and Clothing Accessories Stores (NAICS 448) Subcategories: 4481 4482 4481 Source: 2015 Downtown Avoca Consumer Surveys Clothing Stores Shoe Stores Family Clothing Notes: Clothing for families was cited as a need in consumer surveys, and would help to generate additional traffic in the downtown area. Expansion opportunities might explore possibilities to nestle specialty boutique shops or areas within our existing salons or even the pharmacy. The retail business targets listed and described here serve as a starting point. Downtown Avoca stakeholders must infuse local knowledge and expertise into the process of analyzing market information contained in this study to further develop profiles for business types and uses which are a good fit for Downtown Avoca and which appear to have the very best chance to succeed. Downtown Avoca Market Study and Strategies • 2015 • 19 OPPORTUNITIES Office and Service Uses The continued transition to a service-oriented society suggests demand for new service and office uses in the downtown area could increase, accordingly. Other trends could also serve to essentially change the behavior of the market and generate demand for additional office and service uses including: Increasing demand for personal care and medical services related to the “Graying of America” phenomenon. The downtown’s appeal to office, service and residential uses that will continue to grow as success is realized from Avoca Main Street and community downtown enhancement efforts – and the possibility that existing office and service businesses currently located in other parts of the region will seek to relocate in or within close proximity to the Downtown Avoca district. The importance of, and opportunities for, new and expanding office and service uses in Downtown Avoca may best be demonstrated by: Two thirds of consumer survey respondents indicated they visit Downtown Avoca on a daily or weekly basis for office and service-related purposes. Interest expressed on the part of consumers in new housing that could be developed in the downtown area, and the close proximity of potential redevelopment sites which could be ideally suited for mixed-use development. Office and services uses in Downtown Avoca already play an important role in generating consistent traffic to support the district’s economy and sense of vitality. Predictably, office and service uses will continue to be important to downtown in the future. These uses should continue to be encouraged to locate within the downtown district and, where appropriate and applicable, Avoca Main Street and community development partners should work to locate these uses in buildings and spaces that are conducive to creating and maintaining a strong sense of retail vibrancy throughout the district. Office and services uses in Downtown Avoca already play an important role in generating consistent traffic to support the district’s economy and sense of vitality. Table 22 Question How often do you visit Downtown Avoca for office and service-related purposes? (Examples: library, city hall, salon/barbershop, dentist, doctor, chiropractor, attorney, accountant, dry cleaning, auto repair, etc.) Top Responses—Categorized Daily 27.0% 1 or 2 times a week 39.7% Once or twice a month 21.4% A few times a year 5.9% Seldom or never 5.9% Source: 2015 Downtown Avoca Consumer Survey. Downtown Avoca Market Study and Strategies • 2015 • 20 OPPORTUNITIES Housing Consumer survey results show relatively strong interest in potential downtown housing options. The findings could lend support for the rehabilitation of existing housing and the development of new, mixeduse concepts in Downtown Avoca. Demographic data for those indicating interest in downtown housing options reveal a market which might demand more upscale downtown housing styles and options. Table 23 Potential Downtown Housing Market | Demographic Profile For Consumer Survey participants indicating interest in new or renovated Downtown Avoca housing. Table 24 Q: Would you consider living in Downtown Avoca? Age Percent 24 or younger 33.3% 25 to 34 9.7% 35 to 44 15.0% Yes 14.5% 45 to 54 11.2% Maybe 28.6% 55 to 64 19.3% 65 or older 11.5% No 48.8% Household Size Percent Responses I live downtown 1 9.7% 2 27.4% 3 15.4% 4 22.6% 5 or more 36.4% Household Income Percent Less than $35,000 14.4% $35,000 to $49,999 13.3% $50,000 to $74,999 26.9% $75,000 to $99,999 19.3% $100,000 to $149,999 15.9% $150,000 and greater 10.2% Source: 2015 Downtown Avoca Consumer Online Survey. The best prospects for new downtown housing might be directed toward the development of units that are quite different from the current inventory of housing options available in the broader community – including styles that might take advantage of the unique dimensions, layouts and materials found in the upper levels of downtown commercial buildings to create distinguishable and even “funky” living and/or live/work spaces; and for higher-density mixed-use development at potential redevelopment sites in the downtown district and immediate surrounding area. Downtown Avoca Market Study and Strategies • 2015 8.1% Table 25 Q: Would you prefer to own or rent housing in Downtown Avoca? Responses Own 64.4% Rent 35.6% Table 26 Q: What kind of housing in Downtown Avoca would you look for or consider? Responses Apartment 41.2% Loft 29.4% Condo 36.3% Townhouse 43.1% Senior Housing 7.8% Source: 2015 Downtown Avoca Consumer Online Survey. • 21 FIRST STEPS IMPLEMENTATION STRATEGY The Downtown Avoca Market Study provides a snapshot of the downtown area today and explores opportunities for the future. The time frame for planning and implementing projects based on findings and opportunities identified as part of this study could extend up to ten years – or even more. Because commercial business district redevelopment occurs within a dynamic environment, no set of specific implementation steps can remain valid for such a long time. Even in the short term, changing economic, social, political and cultural conditions may dictate a different sequence of events. Some projects might be implemented earlier if the right set of opportunities present themselves, or the community may determine that a project should be tabled as new opportunities emerge and others take priority. Because of these limitations, an implementation strategy can only be a general guide for implementing key aspects of the study. The First Steps Implementation Strategy summarizes and prioritizes projects and activities that, undertaken as part of a comprehensive and incremental approach, will advance long-term goals for downtown Avoca. Key market study findings and implications are summarized and potential Action Steps are organized in the areas of Business Improvement, Promotion, Design and Organization – a format consistent with the Avoca’s Main Street Organization structure and its 4point approach. By the very nature of the market study, implementation strategy actions are primarily focused in the areas of economic restructuring and promotion. The list of potential projects and actions contained in this summary report is neither exhaustive nor exclusive. The projects and actions proposed for implementation area considered a “starting point” for the development of a more comprehensive strategy that is the product of market analysis findings, local knowledge, and the ongoing work of Avoca Main Street staff and volunteers, partners, local business persons, community leaders and residents working together. Priority Action Steps – Organization Action Description Priority Level 1 Work with High School Students wanting an opportunity to create a space on the Main Street that would fit their needs. Also, work with the school on creating a class that would work outside the school for creating knowledge of merchant services and entrepreneurism 0 2 Work with Main Street committees to disseminate the findings – and proposed projects – related to this study, to identify project funding needs, and to pursue funding sources and implement projects adopted as a result of this study 0 3 Create a webpage focused on the incentives offered to businesses. With a step by step process to achieving the goal of receiving the incentives. 0 4 Work to involve residents, business persons, elected officials, community leaders and other community organizations in all phases of downtown planning, implementation and management 0 Priority Level Key: 0 = Immediate and/or Ongoing 1 = Within 1 Year 2 = Within 2 Years 3 = Within 3 Years Priority Action Steps – Economic Restructuring Action Description Priority Level 1 Distribute the four-page summary version of the market study to existing downtown business and property owners, and to potential business prospects and investors. 0 2 Update and maintain a downtown property and business inventory; maintain a current list of available properties and businesses and distribute the list to area realtors and brokers as changes occur. 0 3 Devise and update a business clustering strategy which is compatible with resulting land use plans and strategies, which serves to build on existing and evolving niches, and which provides guidance for the preferred placement of business types and uses targeted for expansion and recruitment. 0 Downtown Avoca Market Study and Strategies • 2015 • 22 FIRST STEPS IMPLEMENTATION STRATEGY Priority Action Steps – Economic Restructuring (Continued) 4 Organize and maintain a programmed Business Visitation Program as part of an ongoing business assistance program that engages downtown businesses, promotes available resources, facilitates the delivery of business assistance resources, and helps to identify business expansion candidates. 1 5 Spearhead new housing development for Downtown. Look at upper housing area not already utilized and create opportunities for those spaces. 1 6 Identify and actively recruit specific business types and prospects based on business types identified in the market study and the availability of appropriate spaces. 2 7 Facilitate cooperative advertising and marketing efforts that involve property owners and agents to market available space and potential infill and redevelopment opportunities. 3 8 Identify and assist businesses in succession planning by using resources and facilitating access to assistance available through Main Street Iowa and other local, regional and state resources. 3 Priority Level Key: 0 = Immediate and/or Ongoing 1 = Within 1 Year 2 = Within 2 Years 3 = Within 3 Years Priority Action Steps – Promotion Action Description Priority Level 1 Study promotion and marketing-related information and findings resulting from the market study and assess events and marketing activities for consistency and effectiveness. Incorporate “buzz words” in marketing headlines and messages and use images that capitalize on those features most liked and identifiable with the downtown district. 0 2 Downtown Branding; create and implement a brand for the Main Street District and use for business promotional pieces and events happing in the Downtown. 0 3 Review the existing events calendar. Work and support efforts to enhance and maintain existing downtown festivals and events and to introduce new events and activities – or new event components – which are consistent with downtown marketing strategies. 0 4 Continue to “freshen” and maintain feature content for the website and to share links and content with other community and visitor-oriented websites and social media applications. 0 5 Support, promote and facilitate downtown district cooperative advertising, cross-marketing, and Internet and social media marketing efforts. 1 Priority Action Steps – Design Action Description Priority Level 1 Continue efforts to incorporate pedestrian-oriented and intermodal transportation features in the design and implementation of future downtown area improvements. 0 2 Maintain ongoing historic preservation education efforts designed to enhance the community’s awareness of, and appreciation for, the preservation of downtown historic architecture and resources. Share results of surveys as a step toward aligning viewpoints and values related to the historic and cultural features of the downtown area. 0 3 Continue to promote available incentives and downtown building improvement assistance programs. Continue to promote assistance available from and through Main Street Iowa, especially design assistance available to owners contemplating changes and improvements to downtown buildings. 0 Priority Level Key: 0 = Immediate and/or Ongoing 1 = Within 1 Year Downtown Avoca Market Study and Strategies • 2015 2 = Within 2 Years 3 = Within 3 Years • 23 CONCLUSION For Avoca Main Street and the entire community of Avoca, the completion of this market study is not an end but rather the beginning of a new phase in the community’s downtown revitalization and enhancement initiative. Currently, efforts are being made to research other funding possibilities to finish façade renovations and upper story opportunities. This summary report serves to highlight only a small sample of the knowledge and direction that can be synthesized from analysis of data collected during the market analysis process. Similarly, the implementation strategy outlined in the document is only a starting point for a more comprehensive slate of projects that is likely to emerge as local leaders and stakeholders work together and continue to study the market. As Avoca Main Street moves forward, we will continue to involve partners, community leaders, business persons and residents in efforts to analyze and interpret the information collected through the market analysis process in order to develop a complete understanding of the findings and results – and the implications for downtown. The ensuing process will “dig deep” into the results and their meanings and incorporate local knowledge into the analysis and interpretation of the study’s findings. Such a process will serve to aid in the development and implementation of strategies that are both market-driven and intrinsic to our community’s goals and aspirations for downtown Avoca. Indeed, the detailed market analysis process orchestrated to date may be, in and of itself, one of the most important “results” to emerge. While the process has served to help identify present-day priorities, existing and looming challenges, and immediate and emerging opportunities, it cannot, and does not pretend to anticipate tomorrow’s priorities, next year’s unexpected challenges, or exciting and unanticipated opportunities still over the horizon. Now, and in the future, Avoca Main Street and the entire community will be able to use these results for the betterment of Avoca. It will serve as a useful and flexible tool for business recruitment and retention, as well as remain a “living and breathing” document. It will be able to change along with the times and trends of the community, and remain very useful in aiding Avoca Main Street’s enhancement of the downtown area. Downtown Avoca Market Study and Strategies • 2015 • 24