Personal Banking - MidWestOne Bank

Your Guide to MidWestOne
Personal Banking
Let us help you with all of your
banking needs.
At MidWestOne, we make it our business to design and offer products with your
needs in mind. Come in today and find out how your MidWestOne Bank location
can better serve you, your business and your community with our innovative
products and time-tested customer service.
• Full Service
• Consumer & Business Banking
• Mobile Banking with Mobile Deposit
• Internet Banking
• Personal Loans
• Home Loans
• and More!
What you’ll need to know about
the upcoming account changes on
If you have questions, please contact your local location.
See page 15 for a list of locations
Learn more at: www.MidWestOne.com
Equal Housing Lender
January 16, 2016 and our name change
to MidWestOne on April 2, 2016.
Equal Housing Lender
Introducing MidWestOne Bank!
We are excited about the opportunity to serve you and we appreciate the privilege
of being your community bank.
Just like you have come to know at Central Bank, at MidWestOne we value the relationships
that we build with our customers and we’re always looking for creative ways to strengthen
and grow those relationships. We work every day to ensure that our customers enjoy a higher
level of service and convenience. We offer a continuously expanding portfolio of online
convenience services which are available 24/7 so you can pay bills, transfer funds, make
deposits and more, when and where it’s most convenient for you.
Important Dates to Remember:
January 16, 2016
Account and fee changes take affect.
We are very pleased to become part of your community and we look forward to serving all
of your banking needs. We have prepared this guide to serve as your resource and to answer
any questions you may have about the account changes on January 16, 2016 and the name
change to MidWestOne Bank on April 2, 2016. You will find a lot of useful information and
learn key dates to remember. We encourage you to thoroughly read this guide. If you have
any questions, please call or stop by. We’re here to help!
We appreciate your business and look forward to serving you.
April 2, 2016
Central Bank changes its name to MidWestOne Bank.
Index
Important Dates to Remember . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Answers to Your Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Personal Checking Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Personal Savings Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Deposit Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Online Banking Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Service Fee Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Central Bank is becoming
MidWestOne Bank.
Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Privacy Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Funds Availability Policy Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Terms & Conditions Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Electronic Fund Transfers (EFT) Changes –
Your Rights and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Revised 11-2015
2
Q. Is anything changing with my loan accounts?
A. MidWestOne will be acquiring all of Central Bank’s loans and will service your loan
accounts as usual. You should continue to make payments in accordance with the terms
outlined on your original loan.
Q. Will my Safe Deposit Box fees stay the same?
A. Please refer to the schedule of fees on page 13 for more information about any changes
to fees that will be effective January 16, 2016. New in 2016, receive a $5.00 /year discount,
when you pay your rental fee via auto debit.
Answers to Your Questions
Q. Who is MidWestOne?
A. MidWestOne Financial Group, Inc. is a strong, stable, publicly traded community bank
holding company headquartered in Iowa City, Iowa. MidWestOne is traded on NASDAQ
under the symbol “MOFG” and operates MidWestOne Bank and MidWestOne Insurance
Services in Iowa. As of April 2, 2016, MidWestOne will have 43 locations serving the
greater Twin Cities metropolitan area of Minnesota, Western Wisconsin, Eastern Iowa and
Southwest Florida.
MidWestOne is committed to community banking and serving the financial needs of
consumers and businesses. We are excited about the opportunity to expand our operations
in Minnesota, Western Wisconsin and Southwest Florida to serve the banking needs of your
community. We appreciate your business and look forward to serving you.
Q. How does the change in bank ownership affect me?
A. We are dedicated to making this transition as seamless as possible for our customers.
This guide describes the items that we believe represent the most significant changes
for you. We encourage you to thoroughly read this information.
Q. Is anything changing with my deposit accounts?
A. We are bringing two strong, community banks together. This allowed us to take the
best offerings of both institutions and offer them to you. Any changes in account terms are
specified in this guide. Account and terms changes will be effective January 16, 2016.
Q. Will there be any changes to my Certificates of Deposit (CDs)?
A. MidWestOne will honor the rates and terms on your CDs until they mature. At that time,
you will be able to renew at MidWestOne’s current rate. Once the CD matures, it may be
subject to automatically renew at a different term. You will be informed which term the CD
will renew in the maturity notification.
Q. Who should I call if I have questions?
A. You may continue to call your local bank office. See page 15 for a list of locations.
3
We welcome your questions and concerns.
Q. Will there be any changes to my Health Savings Account?
A. Yes. Please sign up for free eStatements through Online Banking to avoid a monthly $3.00
paper statement fee beginning January 16, 2016. For more information about other account
changes and the updated interest rate tier structure, please see page 10.
Q. What if I wish to change the type of account I presently have?
A. Simply call or stop in. We’re always happy to visit with you about the different types of
accounts we have available and to help you choose the right one for you.
Q. Will the banking hours change at my local branch?
A. We do not anticipate changing any banking hours as a result of this merger. We are always
evaluating our hours and staffing to best accommodate customers’ needs.
Q. Will the daily cut-off time for transactions change?
A. Yes. On April 2, 2016, the daily cut-off time for transactions will change from 4:00 p.m
to 6:00 p.m. (CST) Any transactions after 6:00 p.m. (CST) will be processed on the next
business day. This applies to all transactions whether made in-person or online using services
such as mobile banking, mobile deposit, online banking, telebank, etc.
Q. What is the daily cut-off time for wire transfers?
A. Effective April 2, 2016 the daily cut-off time for wire transfers will be 1:00 p.m. (CST) for
international wires and 2:00 p.m. (CST) domestic wires.
Q. What are the changes with my Central Bank Check Card?
A. You may continue to use your current Central Bank MasterCard ® Check Card for the
foreseeable future. Your card will eventually be replaced with a MidWestOne branded card
at a future date. The standard debit card daily limits will change on January 16, 2016 to
$750 ATM cash withdrawals, $500 PIN purchases and $2,000 Signature-based Check Card
purchases. Those Check Cards not set at the standard limits will remain the same.
Q. When will funds I deposit be available to use on my Check Card?
A. The funds available on your MidWestOne Check Card will generally be available on
the next business day after you make a deposit. Daily cut-off time for transactions will be
6:00 p.m. (CST) effective April 2, 2016.
4
Q. Can I use my current checks?
A. Yes, your payees and payment information will carry over to MidWestOne Bank.
is time to reorder, please contact your local bank location for assistance. If you order checks
through another vendor, you must provide the new routing number: 073901233 when you
place your next order after April 2, 2016.
Q. Will I need to re-enroll for Online Banking post conversion?
Q. What if I need to order new checks?
A. You may continue to use your existing supply of checks until they are gone. When it is
time to reorder, please contact your local bank location for assistance with ordering checks.
If you order checks through another vendor, you must provide the new routing number:
073901233 when you place your next order after April 2, 2016.
Q. What effect will there be on my established direct deposit and
automatic payments?
A. If you have direct deposit or automatic payments set up on any of your accounts, they
will continue to occur as previously established. With the change from Central Bank to
MidWestOne, your bank routing number will change, even if your account number does
not. If you set up new direct deposit or automatic payments after April 2, 2016, provide the
company initiating transactions with the new routing number: 073901233.
2400
Date
PAY
TO THE
ORDER OF
/
/
$
DOLLARS
MEMO
:0 3901233:
Routing Number
123456 890>
Account Number
2400>
MidWestOne’s routing number can also be
found on your new MidWestOne check, as
shown here. Some companies may require you to
complete a new authorization form and provide
them with a voided check.
Check Number
A. No. You will continue to use your same Access ID and Password after April 2, 2016.
There is a possibility that your current Access ID for Online Banking already exists in the
MidWestOne Bank system. If this is the case, we will contact you directly in order to change
it prior to April 2, 2016, to ensure your access to the service is uninterrupted. You will be
prompted to accept new terms and conditions the first time you login after April 2, 2016.
Q. Does MidWestOne offer eStatements?
A. Yes. MidWestOne offers Online Secure eStatements at no charge to you. By enrolling for
eStatements, you will be able to view your statements faster, cut down on clutter, safeguard
your private information and “go green” by reducing waste.
Q. Will I be able to access my accounts on my mobile device?
A. Yes. You will continue to have access to Mobile Banking, however if you currently use the
Central Bank mobile app on your Android™ or Apple® device, after April 2, 2016 you will
need to download the MidWestOne mobile app. You will also continue to have access to a
mobile web browser version of Mobile Banking and the text messaging service.
Q. Does MidWestOne offer any other online services?
A. Yes. At MidWestOne, we strive to offer our customers a higher-level of service and
convenience than other financial institutions. We are continuously adding new services
to our complimentary convenience services including, eAlerts, eBill, Mobile Banking,
Mobile Deposit, eStatements, PopMoney Personal Payment and more!
Q. Will my account numbers be changing?
Q. What ATMs can I use to make a cash withdrawal?
To avoid compromising your data privacy, we will issue new account numbers as necessary.
Customers who will be affected by duplicate account numbers will be notified individually.
free, but will be considered non-MidWestOne/Central Bank machines and be subject
to the $1.00 ATM withdrawal fee. Beginning April 2, 2016, all ATMs owned by
MidWestOne or Central Bank can be used with no fee. See the fee schedule on page 13
for more information.
A. A small number of accounts have been identified with duplicate account numbers.
Q. What is MidWestOne’s TeleBank number?
A. MidWestOne’s TeleBank is available 24/7 at 1-800-832-9322. Your current TeleBank
PIN will remain the same. This number will be available to you after April 2, 2016.
Q. Will I be able to access my accounts through Online Banking?
A. Yes. You will continue to have access to Online Banking using your current Access ID and
password as you always have. There is a possibility that your current Access ID for Online
Banking already exists in the MidWestOne Bank system. If this is the case, we will contact
you directly in order to change it prior to April 2, 2016, to ensure your access to the service is
uninterrupted. After April 2, 2016, you will login to Online Banking from the MidWestOne
website, www.MidWestOne.com. Be sure to update your browser bookmarks!
5
Q. Will my Bill Pay information carry over to MidWestOne?
A. Yes. You may continue to use your existing supply of checks until they are gone. When it
A. As of January 16, 2016, MoneyPass and Presto ATMs will continue to be surcharge
Q. Will there be any changes to my ATM Card?
A. Upon expiration of your Central Bank ATM Card (not to be confused with a debit or check
card), you will receive a new card with the MidWestOne Bank logo. Effective January 16,
2016, the daily cash withdrawal limit will be reduced from $309 to $260. However, you will
now be able to use your ATM card for PIN-based purchases at certain point-of-sale terminals
with a separate limit of $260 per day.
Q. How do I limit sharing of personal information prior to April 2, 2016?
A. To limit sharing of your personal information with our affiliates or joint marketing
partners, visit https://www.centralbnk.com/privacy and complete the Limiting Personal
Information Sharing Form. Learn more about our privacy policy on page 17.
6
Effective January 16, 2016
Personal Checking Accounts
On January 16, 2016, all Central Bank accounts will convert to the account names and terms below.
Please use these charts to learn more. Changes in terms are shown in BOLD:
Personal Checking (cont.)
Personal Checking
If your Central Bank
account type was…
Central Checking
…your account
will be:
Free Checking
Advantage Checking*
Relationship Checking
Relationship Checking
Account Terms
•$100 minimum balance to open
•No minimum balance required
•No monthly service charge
•Does not earn interest
If your Central Bank
account type was…
Select Club Checking
…your account
will be:
Connections Club
Checking
Account Terms
•$1,000 minimum balance to open account
•$1,000 average daily balance OR $10,000
combined relationship balance required
(See Deposit Rates footnote 2 on page 11)
•$3 / month paper statement fee - no fee if
enrolled for eStatements
•$10 monthly service charge if balance falls
below average daily balance any day of the
statement cycle
•$1,000 minimum balance to open account
•Interest begins to accrue no later than the
business day we receive credit for non-cash
items (i.e. checks)
•$1,000 average daily balance OR $25,000
combined relationship balance required
(See Deposit Rates footnote 2 on page 11)
•Interest earned on the available balance
•Two (2) boxes of checks/year, cashier’s
checks, outgoing faxes and photocopies at
no cost, $18 discount on Safe Deposit Boxes,
prepaid card issuance fee waived 1x/year
•Tiered Interest (See Deposit Rates on page 11)
•$10 monthly service charge if balance falls
below average daily balance any day of the
statement cycle
•Five (5) waived withdrawal/usage fees at ATMs
not owned by Central Bank or MidWestOne per
month, $1.00 thereafter**
•Interest begins to accrue no later than the
business day we receive credit for non-cash
items (i.e. checks)
•Ages 55 or better
•Interest earned on the available balance
•No paper statement fee and receive a nonimage statement mailed
•Five (5) waived withdrawal/usage fees at ATMs
not owned by Central Bank or MidWestOne per
month, $1.00 thereafter**
* Interest will accrue through January 18, 2016 and will be posted to the account.
** ATM operator surcharges may apply, as applicable.
7
Power Checking
Power Checking
•$100 minimum balance to open
•No minimum balance required
•No monthly service charge
Available
no
See page w!
to learn 24
more.
•Earn Power Interest Rate and receive
up to $15 in ATM fee refunds when you
meet the monthly requirements
•$3 / month paper statement fee - no fee if enrolled
for eStatements
8
Effective January 16, 2016
Personal Savings Accounts
On January 16, 2016, all Central Bank accounts will convert to the account names and terms
below. Please use these charts to learn more. Changes in terms are shown in BOLD:
If your Central Bank
account type was…
Personal Savings
If your Central Bank
account type was…
Central Savings
(Ages 17 and younger)
…your account
will be:
Kids Club Savings
(Ages 17 and younger)
Personal Savings (cont.)
Account Terms
Advantage Savings
…your account
will be:
Money Market Savings
Prime Advantage Savings
•No minimum balance required
•No monthly service charge
•Tiered Interest (See Deposit Rates on page 11)
•Interest begins to accrue no later than
the business day we receive credit for
non-cash items (i.e. checks)
•Interest begins to accrue no later than the
business day we receive credit for non-cash items
(i.e. checks)
•Interest earned on the available balance
•6 monthly withdrawals/transfers at no cost,
excess activity service charge of $10 per
statement cycle if more than 6 withdrawals/
transfers per calendar month
•Converts to a Consumer Savings at age 18
•Kid’s Club (Ages 0–18 years) $1 coupon on birthday
Consumer Savings
•$1,000 minimum balance required to open
account
•$8 monthly service charge if daily balance
falls below minimum any day of the monthly
statement cycle
•$10 minimum balance to open account
•Monthly statement cycle
Central Savings
Account Terms
•$100 minimum balance to open account
•$100 minimum balance required
•Monthly statement cycle
IRA Savings
IRA Savings
• Roth
• Traditional
• Education
•$2 monthly service charge if daily balance
falls below minimum any day of the monthly
statement cycle
• No minimum balance required
• No monthly service charge
•Tiered Interest (See Deposit Rates on page 11)
•Interest begins to accrue no later than
the business day we receive credit for
non-cash items (i.e. checks)
•Interest begins to accrue no later than
the business day we receive credit for
non-cash items (i.e. checks)
•6 monthly withdrawals/transfers at no cost,
excess activity service charge of $10 per
statement cycle if more than 6 withdrawals/
transfers per calendar month
•Monthly statement cycle
•$100 minimum balance required to
open account
•Monthly Statement cycle
Health Savings Account
Health Savings Account
•No minimum balance required
• Individual
• Family
•Tiered Interest (See Deposit Rates on page 11)
•Interest begins to accrue no later than the
business day we receive credit for non-cash
items (i.e. checks)
•Interest earned on the available balance
•Check writing capabilities
•$25/ external transfer
•$3 / month paper statement fee - no fee if
enrolled for eStatements
9
10
Deposit Rates*
Effective January 16, 2016
*Rates current as of: November 20, 2015
Checking Accounts
FREE CHECKING
RELATIONSHIP
CHECKING(1,3)
MIN.
BALANCE
TO OPEN
MIN. BALANCE
REQUIRED TO
AVOID SERVICE
CHARGE
TIERS
$100
None
None
$1,000
$1,000 or
combined
relationship
balance of
$25,000
CONNECTIONS CLUB
CHECKING(1,3)
$1,000
$1,000 or
combined
relationship
balance of
$10,000
POWER CHECKING(4)
$100
None
(AGES 55 AND BETTER)
$0 – $999.99
$1,000 – $4,999.99
$5,000 – $24,999.99
$25,000 – $49,999.99
$50,000 – $99,999.99
$100,000+
$0 – $999.99
$1,000 – $4,999.99
$5,000 – $24,999.99
$25,000 – $49,999.99
$50,000 – $99,999.99
$100,000+
$0 – $25,000.00
$25,000.01+
Non-Qualifying Rate
INTEREST
RATE
ANNUAL
PERCENTAGE
YIELD
INTEREST
COMPOUNDED
AND PAID
None
None
N/A
.05%
.05%
.10%
.10%
.15%
.15%
.05%
.05%
.10%
.10%
.15%
.15%
1.50%
1.50% to .10%
.05%
.05%
.05%
.10%
.10%
.15%
.15%
.05%
.05%
.10%
.10%
.15%
.15%
1.49%
.10%
.05%
Monthly
Monthly
Monthly
Savings Accounts
MIN. BALANCE
REQUIRED TO
AVOID SERVICE
CHARGE
TIERS
INTEREST
RATE
ANNUAL
PERCENTAGE
YIELD
INTEREST
COMPOUNDED
AND PAID
CONSUMER SAVINGS(2)
KIDS CLUB SAVINGS
$100
$100
None
.05%
.05%
Monthly
$10
None
None
.10%
.10%
Monthly
MONEY MARKET
SAVINGS(2)
$1,000
$1,000
$0 – $9,999.99
.10%
.10%
Monthly
$50,000 – $99,999.99
.15%
.15%
$10,000 – $24,999.99
$25,000 – $49,999.99
.10%
.15%
$100,000 – $249,999.99 .20%
IRA SAVINGS
HEALTH SAVINGS
ACCOUNT (HSA)
$100
None
None
None
.10%
.15%
.20%
$250,000+
.20%
.20%
$0 – $14,999.99
.05%
.05%
$15,000 – $49,999.99
.10%
.10%
$50,000 – $99,999.99
.15%
.15%
$100,000+
.20%
.20%
$0 – $999.99
.05%
.05%
$5,000 – $24,999.99
.10%
.10%
$1,000 – $4,999.99
$25,000 – $49,999.99
$50,000 – $99,999.99
$100,000+
.05%
.10%
.15%
.15%
.05%
Banking Made Easy! View your transactions, account
history, check images and statements 24 hours a day. You
can also transfer money between your accounts and make
payments to your loan or line of credit.
Mobile Banking with Mobile Deposit
Mobile Banking with Mobile Deposit from MidWestOne
delivers the information you need, when you need it.
Deposit checks, transfer funds, pay bills, view account
balances or transaction history all from your mobile device.
Text, Browse or App — three convenient ways to choose
how to use Mobile Banking. Message and Data rates
may apply.
eStatements
Receive your statements faster and keep your personal
information secure with eStatements! Because there’s no
paper, eStatements make it easy to stay organized and
reduce the impact on the environment.
Monthly
eAlerts
Monthly
.10%
Stay informed about account activity including deposits,
withdrawals, transfers or bill payments with automatic
notifications sent to your personal e-mail or on your Online
Banking account.
.15%
.15%
(1) A service charge will apply if average daily balance falls below minimum balance required.
(2) A service charge will apply if daily balance falls below minimum balance required.
(3) This relationship includes personal checking, savings, certificate of deposit and IRA accounts, as well as current balance on consumer loans. Residential real estate
loans, demand deposit loans and Fresh Start loans are excluded from relationship total. Relationship total is determined by adding average statement cycle balance
on all depository accounts plus the current balance on consumer loans.
(4)Accounts not meeting the minimum monthly qualifications will receive the non-qualifying rate. Refunds up to $15.00 per qualification cycle will be made for
domestic ATM surcharges paid as well as non-MidWestOne owned ATM usage fees. Credit is applied on statement cycle date for current month. Must qualify for
Power Interest Rate to receive this refund. ATM surcharges greater than $4.99 are not automatically refunded and require the presentation of a receipt for refund.
11
We offer an innovative suite of Online Banking services, designed to make banking easier
and more convenient so you have more time for the things that you enjoy. Manage your
accounts, check balances and pay bills, anywhere or anytime with these convenient services
from MidWestOne:
Online Banking
MIN.
BALANCE
TO OPEN
(AGES 17 OR YOUNGER)
Online Banking Services
Bill Pay
Manage and pay your bills without worrying about mailing
paper bills and checks. It’s simple and fast, letting you pay
your bills in minutes when it’s convenient for you!
12
Effective January 16, 2016
Service Fee Schedule
The following schedule of miscellaneous fees will be effective
January 16, 2016. Fees may be changed at anytime after
reasonable notice of not less than 30 days. Changes to service
fees are shown in BOLD:
24-Hour Telebank
No Fee
Account Balancing
$25.00 / hr
($25.00 minimum)
Account Closing initiated by
MidWestOne, negative balance
ATM Card:
Permanent Card
$25.00
Collections:
Incoming Domestic
Stop Payment
$18.00
$30.00
Statements:
International Provisional
$20.00
Online Secure eStatements
No Fee
International Final
$50.00 + Cost
Image Statement
$3.00 / statement
$1.00 each
Paper Statement
$3.00 / statement
Statement Handling
$5.00 / month
Counter Check
Check Card:
Card Special Handling Fee
$50.00
Statement Copy
$5.00 / statement
One Card Custom Set-up
$10.00
Special Cutoff Request
$5.00 / occurrence
Replacement Card
$10.00
Mail International Statement
$5.00 / statement
Rush Order (Standard Card)
$50 .00
Standard Card Set-Up
No Fee
Tax Levy / Garnishment
$100.00
TeleBank Fax
$2.00
$5.00
Early Closure of Account
$25.00 (within 90 days)
$1.00 / month
Escheatment (Iowa Only)
$30.00
Card Setup
$5.00
Telephone Transfer Fee
(<$1,000)
Wire Transfer:
$10.00
Excess Contribution
Maintenance (IRA/HSA)
$25.00 / transaction
Replacement Fee
Domestic Incoming
$5.00
$30.00
External Transfer Fee (IRA/HSA)
$25.00 / transfer request
International Incoming
$10.00
Foreign Currency Exchange
$20.00 + exchange rate
Domestic Outgoing
$20.00
Foreign Draft
$20.00 + exchange rate
International Outgoing
$40.00
Gift Card
$4.00
IRA Withdrawals by Check
1 at no cost / year;
$5.00 thereafter
International Stop Payment
$40.00
International Trace
$40.00
Special Handling/
Notification of Incoming
$5.00
ATM Empty Deposit Envelope
ATM Withdrawal Fee:
ATMs not owned by MidWestOne
or Central Bank
$1.00
Non-Customer
$2.00
Bill Pay:
Consumer Bill Pay Service
No Fee
PopMoney Person to Person
(P2P) Transfer Service
$.50 / transaction
Account to Account (A2A)
Transfer Service
$2.00 / outbound transaction
Same Day Bill Payment
$9.95
Overnight Check Fee
$14.95
Cashier’s Check (Customer)
Notary Service / Signature
Guarantee
No Fee (customers only)
NSF** Paid Item*
$32.00 / item
NSF** Returned Item*
$32.00 / item
NSF** Fee Maximum
$160.00 / day
Unknown Address
$5.00 / month
Safe Deposit Boxes:
Safe Deposit Boxes are available at most locations.
Availability and actual box sizes may vary by location.
Overdraft Fee
$32.00
Receive a $5 / year discount with auto debit.
$5.00
Overdraft Sweep
($100 increments)
$5.00 / transfer
Size:
Check Cashing
(On-us checks payable to non-customers drawn on business accounts)
$3.00 (less than $500.00)
$5.00 ($500.00 or more)
Photocopies, Printouts,
Fax Copies
$.50 / page
Check Copy
$3.00
Reconciliation / Research:
$25.00 minimum
Coin Counting (Customer)
No Fee
* Item refers to a check or ACH transaction.
** Non-Sufficient Funds (NSF). $160 Maximum
13
charge per day.
Research
$25.00 / hr + $.50 / copy
Reconciliation
$25.00 / hr
Returned Deposited Item
Chargeback Fee
$4.00 / item
Returned Deposited Item
Redeposit Fee
$4.00 / item
Return / Undeliverable Mail
$5.00 / month
Annual Fee:
2"x5"
$25.00
3"x5"
$35.00
5"x5"
$45.00
3"x10"
$50.00
5"x10"
$70.00
6"x10"
$80.00
10"x10"
$135.00
Drill / Key Replacement
$200.00
30 Days Past Due
$5.00 / month
Replacement Key
$25.00
14
MidWestOne Locations:
As of April 2, 2016
Minnesota
Centerville
7111 21st Ave N
Centerville, MN 55038
(651) 762-9440
Elk River
18233 Carson Ct NW
Elk River, MN 55330
(763) 274-3200
Newport
2104 Hastings Ave
Newport, MN 55055
(651) 256-7250
Chisago City
11151 Lake Blvd
P.O. Box 606
Chisago City, MN 55013
(651) 257-6561
Forest Lake
1650 South Lake St
P.O. Box 638
Forest Lake, MN 55025
(651) 464-2880
South St. Paul
Coon Rapids
3585 122nd Ave
Coon Rapids, MN 55433
(763) 780-0484
Golden Valley
Eden Prairie
6640 Shady Oak Rd
Eden Prairie, MN 55344
(952) 944-6640
Minneapolis
945 Winnetka Ave N
Lowry Hill
Golden Valley, MN 55427 2120 Hennepin Ave S
(763) 545-9005
Minneapolis, MN 55405
(612) 767-5600
Stillwater
2270 Frontage Rd W
835 Southview Blvd
South St. Paul, MN 55075 P.O. Box 225
Stillwater, MN 55082
(651) 451-2133
(651) 439-3050
St. Michael
750 Central Ave E
Suite 100
St. Michael, MN 55376
(763) 497-3114
White Bear Lake
3670 East County Line N
White Bear Lake, MN 55110
(651) 426-2554
404 County Road UU
Hudson, WI 54016
(715) 377-7180
North Hudson
880 Sixth Street N
Hudson, WI 54016
(715) 386-8700
Toll-Free: (877) 592-5559
Osceola
304 Cascade St
P.O. Box 188
Osceola, WI 54020
(715) 294-2183
Toll-Free: (888) 294-2183
Florida
Fort Myers
1520 Royal Palm Square Blvd
Suite 100
Fort Myers, FL 33919
(239) 274-1900
Iowa
Belle Plaine
Burlington
Cedar Falls
Conrad
Coralville
Davenport
Fairfield - East
Fairfield - West
Fort Madison
Iowa City
Main Office
Iowa City
Mortgage Center
Iowa City
Keokuk Street
802 13th Street
P.O. Box 159
Belle Plaine, IA 52208
(319) 444-2842
110 First Ave
Coralville, IA 52241
(319) 356-5800
926 Avenue G
Fort Madison, IA 52627
(319) 372-3991
Wisconsin
Hudson
Available anywhere at: MidWestOne.com
Naples
4099 Tamiami Trail N
Suite 100
Naples, FL 34103
(239) 430-2500
St. Croix Falls
2183 US Hwy 8 E
P.O. Box 747
St. Croix Falls, WI 54024
(715) 483-9800
Toll-Free: (888) 352-6572
4510 Prairie Pkwy
Cedar Falls, IA 50613
(319) 277-2500
101 West 2nd St, Suite 100 58 East Burlington Ave
Davenport, IA 52801
Fairfield, IA 52556
(563) 322-9900
(641) 472-6511
2408 West Burlington Ave
Fairfield, IA 52556
(641) 472-2424
1906 Keokuk Street
Iowa City, IA 52240
(319) 356-5800
Melbourne
North English
North Liberty
2233 Rochester Ave
Iowa City, IA 52245
(319) 356-5800
202 Main Street
P.O. Box 97
Melbourne, IA 50162
(641) 482-3105
Oskaloosa
First Ave
Oskaloosa
First Street
Parkersburg
Pella
Main Street
Iowa City
Rochester Ave
102 South Clinton Street
P.O. Box 1700
Iowa City, IA 52244
(319) 356-5800
120 West Center Street
Conrad, IA 50621
(641) 366-2165
500 South Clinton Street
P.O. Box 1700
Iowa City, IA 52240
(319) 356-5800
222 First Avenue E
Oskaloosa, IA 52577
(641) 673-8033
124 South First Street
P.O. Box 90
Oskaloosa, IA 52577
(641) 673-8303
Pella
Oskaloosa St
Sigourney
500 Oskaloosa Street
Pella, IA 50219
(641) 628-4356
15
3225 Division Street
P.O. Box 459
Burlington, IA 52601
(319) 754-6526
112 North Main Street
P.O. Box 79
Sigourney, IA 52591
(641) 622-2381
10030 Hwy 149
North English, IA 52316
(319) 664-3311
1001 Hwy 57
P.O. Box 550
Parkersburg, IA 50665
(319) 346-1645
Waterloo
3110 Kimball Ave
Waterloo, IA 50702
(319) 232-5513
465 Hwy 965 NE, Suite A
North Liberty, IA 52317
(319) 356-5800
700 Main Street, Suite 100
P.O. Box 64
Pella, IA 50219
(641) 628-4356
West Liberty
305 W Rainbow Dr
P.O. Box 145
West Liberty, IA 52776
(319) 627-2100
16
Privacy Policy
Effective April 2, 2016
What does MidWestOne Bank do with your Personal Information?
Who we are
Why?
Financial companies choose how they share your personal information. Federal law
gives consumers the right to limit some but not all sharing. Federal law also requires
us to tell you how we collect, share, and protect your personal information. Please
read this notice carefully to understand what we do.
Who is providing this
notice
What?
The types of personal information we collect and share depend on the product or
service you have with us. This information can include:
•Social Security number and income
•Credit history and credit scores
•Account balances and payment history
How?
All financial companies need to share customers’ personal information to run their
everyday business. In the section below, we list the reasons financial companies can
share their customers’ personal information; the reasons MidWestOne chooses to
share; and whether you can limit this sharing.
Reasons we can share your personal
information
Does MidWestOne
share?
Can you limit this sharing?
For our everyday business purposes —
Yes
No
such as to process your transactions, maintain
your account(s), respond to court orders and
legal investigations, or report to credit bureaus
For our marketing purposes —
Yes
No
For joint marketing with other financial
companies
Yes
No
For our affiliates’ everyday business
purposes —
Yes
No
For our affiliates’ everyday business
purposes —
No
We don’t share
For our affiliates to market to you
Yes
Yes
For non-affiliates to market to you
No
We don’t share
to offer our products and services to you
information about your transactions and
experiences
Questions?
17
What we do
How does MidWestOne
protect my personal
information?
To protect your personal information from unauthorized access and use, we
use security measures that comply with federal law. These measures include
computer safeguards and secured files and buildings.
•We also maintain other physical, electronic, and procedural safeguards
to protect this information and we limit access to information to those
employees for whom access is appropriate.
How does MidWestOne
collect my personal
information?
We collect your personal information, for example, when you
•Open an account or deposit money;
•Pay your bills or apply for a loan;
•Use your credit or debit card;
•Direct us to buy securities or enter into an investment advisory contract.
We also collect your personal information from others, such as credit
bureaus, affiliates, or other companies.
Why can’t I limit all
sharing?
Federal law gives you the right to limit only
•Sharing for affiliates’ everyday business purposes—information about your
creditworthiness
•Affiliates from using your information to market to you
•Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit
sharing.
What happens when
I limit sharing for an
account I hold jointly
with someone else?
Your choices will apply to everyone on your account.
Definitions
information about your creditworthiness
To limit our
sharing
MidWestOne Bank
•Call 800-247-4418 – our customer service will help you with your choice(s)
•Visit us online: https://www.MidWestOne.com/privacy-policy
Please note: If you are a new customer, we can begin sharing your information 30
days from the date we sent this notice. When you are no longer our customer, we
continue to share your information as described in this notice. However, you can
contact us at any time to limit our sharing.
Call toll free 800-247-4418 or go to https://www.MidWestOne.com/privacy-policy.
Affiliates
Our affiliates includes companies with a common corporate identity of
MidWestOne Bank such as MidWestOne Financial Group, MidWestOne
Insurance Services Inc. DBA Cook & Son Agency and DBA Butler-Brown
Insurance.
Non-Affiliates
MidWestOne Bank does not share with non-affiliates so they can market to
you.
Joint Marketing
Our joint marketing partners may include credit card, investment and
financial services and non-financial companies, such as The RiverGroup
Financial Advisors LLC and Central Insurance Agency, LLC.
18
Effective April 2, 2016
Effective January 16, 2016
Funds Availability Policy
Terms & Conditions of Your Account
YOUR AVAILABILITY TO WITHDRAW FUNDS
Effective January 16, 2016
Effective April 2, 2016
The following sections have been added:
(Changes are shown in BOLD)
For determining the availability of your deposits every day is a business day, except Saturdays,
Sundays, and federal holidays. If you make a deposit before 6:00 p.m. CST or branch
closing on a business day that we are open, we will consider that day to be the day of your
deposit. However, if you make a deposit after 6:00 p.m. CST or branch closing or on a day
we are not open we will consider that the deposit was made on the next business day we are open.
If you make a deposit at an ATM (as applicable) before 6:00 p.m. CST on a business
day that we are open, we will consider that day to be the day of your deposit.
However, if you make a deposit at an ATM after 6:00 p.m. CST or on a day we are
not open, we will consider that the deposit was made on the next business day we
are open.
SPECIAL RULES FOR NEW ACCOUNTS
If you are a new customer, the following special rules will apply during the first 30 days your
account is open.
Funds from electronic direct deposits to your account will be available on the day we receive
the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day’s total
deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks
will be available on the first business day after the day of your deposit if the deposit meets certain
conditions. For example, the checks must be payable to you (and you may have to use a special
deposit slip). The excess over $5,000 will be available on the ninth business day after the day of
your deposit. If your deposit of these checks (other than U.S. Treasury check) is not made in
person to one of our employees, the first $5,000 will not be available until the second business
day after the day of your deposit.
UNCLAIMED PROPERTY
The law establishes procedures under which unclaimed property must be surrendered to the
state. Generally, the funds in your account are considered unclaimed if you have not had any
activity or communication with us regarding your account over a period of years. Ask us if you
want further information about the period of time or type of activity that will prevent your
account from being unclaimed. If your funds are surrendered to the state, you may be able to
reclaim them, but your claim must be presented to the state. Once your funds are surrendered,
we no longer have any liability or responsibility with respect to the funds.
INACTIVE ACCOUNTS
Dependent upon the checking or savings account you may have with us your account may be
deemed as inactive if you do not make any deposits to or withdrawals from the account for a period
of time, 12 or 24 months. An inactive account remains subject to service fees. The statement
period may also change to semi-annual with June 30th and December 31st statements. You agree
to keep us informed of your current address (mailing and/or electronic) at all times. We may
charge a fee for returned mail and/or unknown addresses. See Service Fee Schedule.
To obtain a copy of the full Terms & Conditions
for your account, please see your Banker.
Funds from all other check deposits will be available on the eleventh business day after the
day of your deposit.
To obtain a copy of the full Funds Availability Policy, please see your Banker.
19
20
ELECTRONIC FUND TRANSFERS (EFT) –
Your Rights and Responsibilities
Please note there are two different effective dates of change.
Effective January 16, 2016 the following changes will apply to your rights and responsibilities
for Electronic Funds Transfers (EFT). Please contact your banker for a copy of the full
Electronic Funds Transfer disclosure.
Effective April 2, 2016 the following changes will apply to your rights and responsibilities for
Electronic Funds Transfers (EFT). Please contact your banker for a copy of the full Electronic
Funds Transfer disclosure.
TYPES OF TRANSFERS, FREQUENCY AND DOLLAR LIMITATIONS
(a) ATM Transfers. You may access your account(s) by ATM using your ATM, Check Card
TYPES OF TRANSFERS, FREQUENCY AND DOLLAR LIMITATIONS
(a) Telephone Transfer. You may access your account(s) by telephone at 1-800-832-9322
or HSA Card and a personal identification number to:
• Get cash withdrawals from checking or savings accounts you may withdraw no more than
$750.00 per 24-hours ($260.00 for ATM only cards).
(b) Point-Of-Sale Transactions. Using your card:
• You may not exceed more than $500.00 in PIN-based transactions per 24-hours.
•You may not exceed more than $2,000.00 in signature-based purchase transactions
per 24-hours.
using a touch tone phone, your account numbers, and Personal Identification Number
(PIN) to:
• Transfer from line of credit to checking or savings
(b) ATM Transfers. You may access your account(s) by ATM using your ATM, Check Card
or HSA Card and a personal identification number to:
• Make deposits to checking or savings accounts at select MidWestOne Bank owned ATMs.
(c) Computer Transfers. You may access your account(s) by computer by Internet at
FEES
https://www.MidWestOne.com and using your Access ID and Password to:
•We charge a fee for each external Person to Person (P2P), external Account to Account
(A2A), Same-day transfer and Overnight check transfer to our customers whose accounts are
set up to use Bill Pay (See Service Fee Schedule for specific fee information).
• Transfer funds from loan or line of credit accounts to checking or savings
• We charge a fee to our customers whose accounts are set up to use Overdraft Sweep transfers
(See Service Fee Schedule for specific fee information).
•There is a $1.00 charge for ATM withdrawals at any non-proprietary ATM including
MoneyPass and Presto networks.
• We charge a $1.00 per month fee for permanent ATM Cards.
• We charge a $10.00 fee for replacement ATM Cards.
• Get loan account information
(d) Mobile Banking Transfers. You may access your account(s) by web-enabled cell phone
by enrolling in Mobile Banking service via Online Banking and using your Access ID and
Password to:
• Transfer funds from loan or line of credit accounts to checking or savings.
(e) Electronic Fund Transfers Initiated by Third Parties. Examples of these transfers
include, but are not limited to:
• Preauthorized credit and debits. You may make arrangements for certain direct deposits/
direct debits to be made into or from your checking or savings account(s).
UNAUTHORIZED TRANSFERS
VISA® DEBIT CARD (1)
(1)Applicable
21
at time of card renewal if replaced with a Visa® branded check card
• Additional Limits on Liability for unauthorized transactions. Unless you have been grossly
negligent or have engaged in fraud, you will not be liable for any unauthorized transactions
using your lost or stolen Visa card. This additional limit on liability does not apply to ATM
transactions outside of the U.S., to ATM transactions not sent over Visa or Plus networks, or
to transactions using your Personal Identification Number which are not processed by Visa.
Visa is a registered trademark of Visa International Service Association.
22
Available Now! See your banker today.
Electronic Fund Transfer (cont.)
INSTITUTION
POWER-UP your savings with
Power Checking!
MidWestOne Bank
P.O. Box 1700
Iowa City IA 52244-1700
1-800-247-4418
ADDITIONAL INFORMATION
Currency Conversion and International Transactions.
(a)For ATM and point-of-sale (merchant) transactions using Visa network.(1) When
you use your Check Card and HSA Check Card for this type of transaction and it settles
in a currency other than U.S. Dollars, the charge will be converted into the U.S. Dollar
amount. The currency conversion rate used to determine the transaction amount in
U.S. Dollars is either a rate selected by Visa from the range of rates available in wholesale
currency markets for the applicable central processing date, which rate may vary from
the rate Visa itself receives, or the government-mandated rate in effect for the applicable
central processing date. The conversion rate in effect on the processing date may differ
from the rate in effect on the transaction date or posting date. Visa USA charges us a .8%
International Service Assessment on all international transactions if there is no currency
conversion. If there is a currency conversion, the International Service Assessment is 1%
of the transaction. As a result, we will charge you a .8% international transaction fee
on all international transactions if there is no currency conversion. If there is a currency
conversion, we will charge you an international transaction fee of 1% of the transaction.
An international transaction is a transaction where the country of the merchant is out the
U.S.A.
To obtain a copy of the full Electronic Fund Transfer – Your Rights
and Responsibilities, please see your Banker.
Get the POWER to earn more interest.
With a Power Checking account from MidWestOne,
you could earn the power interest rate on up to
$25,000 and up to $15 in refunded ATM fees, simply
by meeting three simple requirements each qualification
cycle. What are you waiting for? Get the POWER today!
Learn more about the power interest rate on page 11.
See your Banker for the current power interest rate,
and to open your Power Checking Account!
How to earn the Power Interest Rate:
1.Enroll to receive eStatements
2.Make 10 or more signature-based
check card purchases in the cycle
3.Have at least one direct deposit,
bill payment transaction, or third
party automatic debit in the cycle
Accounts not meeting the minimum monthly qualifications will receive the non-qualifying rate. Refunds up to $15.00 per qualification cycle will be made
for domestic ATM surcharges paid as well as non-MidWestOne owned ATM usage fees. Credit is applied on statement cycle date for current month. Must
qualify for Power Interest Rate to receive this refund. ATM surcharges greater than $4.99 are not automatically refunded and require the presentation
of a receipt for refund.
COMING SOON! Available April 2, 2016
For more savings,
Bank Your Change
™
Grow your savings account every time you
make a purchase with your check card.
(1)Applicable
23
at time of card renewal if replaced with a Visa® branded check card
With every purchase on your check card, the change
is rounded up to the next dollar, and is placed in your
savings account, automatically. The average Bank Your
Change™ user places $150 in their savings account
each year. That’s ONE SMART MOVE!
Mark your calendar! Sign up for
Bank Your Change™ on April 2, 2016!
Want to learn more? Visit us at:
MidWestOne.com/bank-your-change,
or give us a call: 1-800-247-4418.
24
NOTES:
NOTES:
COMING SOON! Available April 2, 2016
Make your check card as unique
as you are with
OneCard
™
Customize your check card.
Mark your calendar!
Design your very own OneCard™
starting April 2, 2016!
Want to learn more? Visit us at:
MidWestOne.com/one-card,
or give us a call: 1-800-247-4418.
25
No matter what you're passionate about, OneCard™
lets you share it with everyone. It's easy!
1
Pick your favorite photo.
2
Upload your image
3
Design your customized OneCard™
Be ONE-OF-A-KIND!
26