milano malpensa a leading international airport milano

Transcription

MILANO MALPENSA
A LEADING INTERNATIONAL AIRPORT
1 A LAND OF OPPORTUNITIES
2 MXP-MULTIPLY YOUR
POTENTIAL
3 TAILOR-MADE SOLUTIONS
4 SOUTHERN EUROPE
CARGO GATEWAY
5 SUPPORTING BUSINESS
6 A WIDE RANGE OF SERVICES
1 A LAND OF OPPORTUNITIES
Milan – Piazza Duomo
1.1 KEY FACTS ABOUT THE AREA
Milan – Piazza Duomo
SEA GROUP MANAGES THE TWO MAIN MILAN AIRPORTS:
MILANO LINATE AND MILANO MALPENSA
DEMOGRAPHICS
Milan Malpensa Airport is located in Lombardy, the richest Italian region.
The total number of people living in Lombardy has topped 10 mn, the equivalent of the
whole population of Portugal, Belgium, the Czech Republic, Hungary or Sweden.
LOCATION
Lombardy is at the crossroads
of primary European “corridors”.
• It is one of the main logistics platforms
in Europe
• It is significantly involved by the
development of TEN (Trans European
Network) multimodal links
• It generates, together with the rest
of Northern Italy, 5.2% of EU GDP
TRAFFIC SHARE
• Origin & Destination traffic
• Milan generates 1/3 of Italian O&D traffic
Italy
Northern Italy
18%
Milan
18%
15%
Undirect
85%
82%
Pax Tot: 114 MM
Direct
82%
61 MM
36 MM
Source: Airport IS [2014, O&D bidirectional]
CATCHMENT AREA
Milan catchment area is the largest generator of air traffic revenues.
Area
Within
120 km
Within
250-300 km
34,000,000
62,000,000
Int’l air tkts sold in Italy
40%
66%
Business class tkts sold
in Italy
45%
62%
Int’l air transport Turnover
42%
74%
1,000,000
1,200,000
O+D pax
Tons/year air freight
generated
SURFACE CONNECTIVITY
Malpensa airport and Milan are connected 24-hours a day
Traveling time
29 min (Bovisa Station)
Train
33 min (Cadorna Staion)
43 min (Centrale Station)
Frequency
Every 15 min
(in each direction)
T1-T2
connection
development
Every 20 min
Bus
50 min (average)
Taxis
45 min (average)
Car
45 min (average)
(in each direction)
Available 24/7
Electrical car-sharing
SURFACE CONNECTIVITY
The terminal is efficiently linked to the national territory.
Milan catchment area is enlarged by HSR connectivity reaching up to 22 MN people.
Motorway
State Highways
Rail links
MAIN EUROPEAN CITIES CAN BE EASILY REACHED FROM MILAN
Routes
MIL – Rome
MIL – Paris
MIL – Frankfurt
MIL – Barcelona
MIL – London
MIL – Amsterdam
MIL – Madrid
MIL – Athens
Flight Time
1h00m
1h20m
1h20m
1h30m
1h50m
1h50m
2h20m
2h25m
S15
Daily
Frequencies
15-35
13-20
9-12
6-8
20-22
9-11
6-8
3-4
1h
FLT
2h 20m FLT
1.2 THE HEART OF BUSINESS
THE CAPITAL OF DEVELOPMENT
Northern Italy is the business heart of Italy and one of the richest areas in Europe.
Main indicators
120 km
% of Italy
Others
250-300 Km
TOTAL
% of Italy
Area sqkm
49.324
16.4
19.607
76.147
25.3
Population
14,025,593
23.4
6,047,104
22,033,535
36.7
No. of companies
1,226,306
23.1
568.799
1,977,768
37.2
450.364
28.8
186.505
703.632
45.0
6,170,547
26.4
2,668,861
9,729,458
41.6
Exports ('000 EUR)
137,513,223
38.3
61,936,311
218,351,891
60.8
Imports ('000 EUR)
149,299,814
42.6
47,576,900
208,005,522
59.4
GDP (EUR MN)
Workforce
• 2,477 multinational corporations based in Lombardy
• Turnover of foreign capital companies in Lombardy tops 207 billion euros
• Businesses with the largest share of foreign investments in Lombardy: pharma
& chemical industry (197 companies, 41,300 employees), engineering industry
(215 companies, 32,900 employees), electrical devices (59 companies, 21,000
employees), electronics (20 companies, 17,000 employees), food & beverage
(46 companies, 18,000 employees)
Malpensa will be the main gateway to Expo 2015.
• The event is held from 1st May to 31st October 2015, with the theme “Feeding the
planet, energy for life”
• 20 MN visitors (approx. 30% foreigners) with 24-29 MN visits
• 150 countries exhibiting
• Global investments in urban and regional area: 11.8 billion Euros
THE “EXPO EFFECTS”
Additional passengers
expected in Milan in 2015
20.0
15.8
8.4
6.0
4.2
2.0
Total visitors By Train / car
By Plane
Air pax 1)
Existing
Additional
1.5
Milan apts
1) Assumption: one round trip per passenger
MILAN, THE INTERNATIONAL FAIR HOST
• 1st Trade Fair in the world for rented sqm
• Over 120 International fairs and exhibitions per year
• 58,000 Italian and 22,000 foreign exhibitors per year
• 5,500,000 Italian and 958,000 foreign visitors per year
Fairs and exhibitions portfolio
23
15
12
9
7
5
4
4
4
3
2
1
1
MILAN: THE CAPITAL OF FASHION
• Via Monte Napoleone Fashion District and Showrooms in Milan
• Many high-end fashion companies in Northern Italy confirm its
undisputed leadership for fashion and shopping
Milan – Galleria Vittorio Emanuele
NORTH-WEST ITALY: THE DESIGN NEST
• Milan and Lombardy are the center of design excellence, especially for
furniture and accessories
• The Salone del Mobile is the worldwide benchmark for the furnishing
sector and an ongoing promotion vehicle
Milan – Design Week
NORTH-WEST ITALY: THE CROSS OF EU TOURIST ROUTES
• European tourist route
• 15 MM tourists for Lombardy
• 40 MM tourists for Northern Italy
Mantua
Lombardy – Como Lake
Lombardy – Sirmione Castle
THE REGION FOR TOURISM AND LEISURE
•
•
•
•
Milan, Turin, Genoa, Bergamo, Mantua, etc.
Lake Area: Como, Garda, Maggiore, etc.
The Alps and the Ligurian Riviera
Langhe, Franciacorta and Oltrepò Pavese
Liguria – Manarola
Franciacorta – Cortefranca BS
Lombardy – Lake Como
THE REGION OF LEADING CULTURAL ATTRACTIONS
• Milan: Duomo, La Scala, Leonardo da Vinci’s Last Supper, Brera Art Gallery, etc.
• Lombardy: Bergamo old town, Certosa di Pavia, Mantova, etc.
• Other destinations in the North West: Egyptian Museum and historic buildings in Turin,
Genoa Harbour and Aquarium, Portofino and the Italian Riviera
Milan – La Scala Theater
Bergamo – Old town
Milan – Museo del Novecento
THE REGION OF RENOWNED DELICACIES
• Wines from Franciacorta, Valtellina, Oltrepò Pavese and Langhe
• Top Michelin star restaurants, dining places and world-renowned chefs
• Traditional dishes and desserts: Risotto, Cotoletta, Polenta, Pumpkin ravioli,
Ossobuco, Panettone, Sbrisolona and hundreds more
Saffron risotto
THE REGION WHERE WORLD CLASS SPORTS EVENTS MEET
•
•
•
•
•
Monza Formula One and Superbike
FC Inter Milan and AC Milan football teams
Prestigious golf courses
Skiing in the Alps
Sailing on the lakes and sea
2 MXP – MULTIPLY
YOUR POTENTIAL
2.1 A WORLD OF CONNECTIONS
DOMESTIC AND EUROPEAN DESTINATIONS
INTERNATIONAL DESTINATIONS
2.2 TRAFFIC IN FIGURES
MILAN TRAFFIC SHARE
Milan handles almost 20% of Italian passenger traffic and more than
50% of Italian air cargo flows.
PASSENGERS
2014 [.000]
% OF
TOTAL ITALY
CARGO
2014 [tonnes
.000]
% OF
TOTAL ITALY
62.793
42
715
79
Milan (MXP+LIN)
27.654
18
487
53
Lombardy
36.430
24
641
70
Central Italy
51.422
34
174
19
Southern Italy
35.460
24
22
2
Total Italy
149.675
100
911
100
Northern Italy
TRAFFIC EVOLUTION
P2P traffic in Malpensa has reacted positively after AZ de-hubbing thanks
to the development of other carriers.
Evolution of passenger traffic in Malpensa [MM pax]
2007
2007
2014
2014
Other carriers
+44.2
23,71
Point to point market
+ 13.7%
23,71
12,29
18,67
16,29
18,67
17,72
18,52
11,42
7,42
0,95
0.15
Tot
Others
AZ
Tot
Others
Alitalia
-91.7%
AZ
Tot
p2p
Transfer
Tot
p2p
Transfer
Transfer market
-98%
SOUND FIGURES
Milan Airport System: traffic volumes 2014.
Pax [.MM]
Movements [.000]
Freight [.000, tonnes]
460
27,6
473
254
18,7
163
91
8,9
13
LIN
MXP
MIL
LIN
MXP
MIL
LIN
MXP
MIL
SOUND FIGURES
Consolidation of Italian leadership and ranking of Malpensa as 6th European Cargo airport.
Italian Air Cargo traffic distribution
Air Cargo Market [.000 tonnes - 2014]
1,200
AIRPORT
2014
FREIGHT
[.000 tonnes]
% MARKET
SHARE
Milan
Rome
Bergamo
487
159
122
53
17
13
Venice
40
4
Bologna
32
4
Brescia
31
4
Pisa
8
1
Naples
8
1
Ancona
Others
TOTAL
7
17
911
1
2
100
715
485
MXP
470
LIN 17
Other APTS
228
RFS 40%
Total air cargo mkt
Airport mkt
Northern Italy
60%
SOUND FIGURES
Malpensa development 2003-2014: + 43% scheduled airlines
and +32% direct destinations served
Direct destinations from Malpensa
Number of scheduled airlines
+32%
+43%
140
185
70
100
2003
2014
2003
2014
SOUND FIGURES
Traffic evolution
2008
2009
2010
10
17
11
8
5
5
7
63
8
11
23
9
7
7
13
78
New services
29
42
59
24
30
27
25
236
Services increased in
frequency
38
49
30
40
38
26
24
245
376
420
323
209
244
168
143
1,883
New carriers
New destinations
New flights weekly
frequencies
2011
2012
2013
2014
New carriers
TOTAL
SOUND FIGURES
The balanced customer mix ensures a regular distribution of passengers all year round.
Passenger travel reason
10% 10% 10%
9%
7%
9%
9%
8%
8%
7%
7%
7%
6%
51%
42%
Jan Feb Mar Apr May Jun
VFR
Business
Jul Aug Sep Oct Nov Dec
Leisure
2.3 CARRIERS
OUR MAIN NON-EUROPEAN CUSTOMERS
AIR ALGERIE
AIR CANADA
EMIRATES
ETHIOPIAN AIRLINES
P.I.A. PAKISTAN INT.
QATAR AIRWAYS
AIR
CHINA
EGYPT AIRWAYS
ROYAL AIR MAROC
AIR
INDIA
ETIHAD AIRWAYS
SAUDI ARABIAN AIRLINES
AMERICAN
AIRLINES
FEDEX
SINGAPORE AIRLINES
ASIANA AIRLINES
IRAN AIR
TAM
AZERBAIJAN
AIRLINES
KOREAN AIR
THAI AIRWAYS
CATHAY
PACIFIC
MIDDLE EAST AIRLINES
TUNIS AIR
DELTA
NCA NIPPON CARGO
EL AL
OMAN AIR
UNITED AIRLINES
UZBEKISTAN AIRWAYS
2.3 CARRIERS
3 TAILOR-MADE
SOLUTIONS
3.1 EACH TERMINAL HAS ITS OWN CONCEPT
MALPENSA AIRSIDE
•
•
•
•
•
•
•
•
24 hour opening: no curfew
83.1% punctuality standard, above the European average (82.9%)
No capacity constraints at Milan Malpensa T1 and T2
Max capacity of 70 mov/h
185 aircraft stands (140 of which for simultaneous use)
Two runways each 3,920 m long
Network of taxiways, recently upgraded
Milan Malpensa’s infrastructure can accommodate the Airbus A380
• Lufthansa Technik Milan has established itself as the main supplier for aircraft
maintenance from line up to base maintenance with two hangars (24/7 access)
3.1 EACH TERMINAL HAS ITS OWN
CONCEPT
3.2 DEVELOPING THE AIRPORT
INFRASTRUCTURES DEVELOPMENT
Moxy
Design Budget Hotel
Terminal 2
Re-styling
New South junction
New “W” junction
Third Satellite
Terminal 1
Under discussion
Cargo City
expansion
Rail link T1-T2 and
new station in T2
Sheraton hotel
Third runway
2,400 x 45 m
2008
2009
Under
construction
2010
2013 2014
Under
discussion
2016
EXPO MAKEOVER
Restyling
• Milan Malpensa airport has been
restyled into an elegant, bright and airy
facility
• Total new surface area of 350,000 sqm,
80 boarding gates and up to 256 checkin desks, 30 loading bridge
• The new shopping experience
Technology
• Mobile and smartwatch airport apps
• The itiView, a navigation software
application based on a sequence of 360°
panoramic HD images that can be
integrated with a geolocation system;
• Free wifi
New flights
• Malpensa is expanding its global
network
• New routes
• New airlines
• Increase of frequencies
• Development of all cargo services
3.2 DEVELOPING THE AIRPORT
3.3 A WIDE RANGE OF SERVICES
A WIDE RANGE OF SERVICES
• Travel experience: services to facilitate passenger journey from home to gate:
ViaMilano Parking, free Wi-Fi, customer support, etc.
• Welcoming cultures: multi-language communication supports and culture-awareness
•
•
•
•
services
A digital network at the service of our customers with mobile and smart watch apps,
multi-language sites and social media support
ViaMilano the free Flight Connection service connecting “via Malpensa” two
different airlines, both traditional and low-cost
VIP services and lounges
Shopping Experience throughout the airport includes dedicated Shopping helpers and
other services
3.3 A WIDE RANGE OF SERVICES
4 SOUTHERN EUROPE
CARGO GATEWAY
4.1 CARGO DESTINATIONS
CARGO DESTINATIONS
470,000 air freight tonnes in 2014:
43% import – 57% export
Passengers and cargo
All cargo
CARGO DESTINATIONS
TOP DESTINATIONS
Luxembourg
Doha
Hong Kong
Seoul
Moscow
Baku
Dubai
Paris
Abu Dhabi
New York
Tokyo
Istanbul
London
Chicago
2014 tonnes
33.848
33.299
30.217
29.068
28.716
28.702
27.249
25.768
25.422
25.385
16.843
14.428
13.239
12.534
4.2 GROWING IN ALL DIRECTIONS
ITALIAN LEADERSHIP
Italian Air Cargo traffic distribution
1,200
2014
FREIGHT
[.000 tonnes]
% MARKET
SHARE
487
159
122
53
17
13
Venice
40
4
Bologna
32
4
Brescia
31
4
Pisa
8
1
Naples
8
1
Ancona
Others
TOTAL
7
1
2
100
AIRPORT
Milan
Rome
Bergamo
17
911
Air Cargo Market [.000 tonnes - 2014]
715
485
MXP
470
LIN 17
Other APTS
228
RFS 40%
Total air cargo mkt
Airport mkt
Northern Italy
60%
EUROPEAN LEADERSHIP
Freight volumes at major European airports [,000 tons – 2014]
2,051
1,891
1,633
1,499
708
470
FRA
CDG
AMS
LHR
LUX
MXP
428
BRU
367
MAD
297
ZRH
291
MUC
212
STN
198
VIE
173
135
118
103
HEL
FCO
DUB
BCN
INCREASING VOLUMES
CARGO DEVELOPMENT IN MILAN (,000 tonnes)
487
436
Alitalia out of
cargo business
2008
ALL CARGO
WEEKLY SERVICES
2009
2010
2011
2012
2013
2014
+57%
2014
2008
28%
28%
70
110
2008
2014
72%
72%
Belly
Freighters
4.3 OPERATORS & OPERATIONS
CARGO OPERATORS
ASIANA AIRLINES
EGYPTAIR
AIR BRIDGE CARGO
EMIRATES SKYCARGO
NCA NIPPON CARGO
QATAR AIRWAYS
CARGOLUX &
CARGOLUX ITALIA
ETIHAD
SAUDI ARABIAN AIRLINES
FEDEX
CATHAY PACIFIC
KOREAN AIR CARGO
SILK WAY WEST AIRLINES
DHL
LUFTHANSA CARGO
AEROLOGIC
TURKISH AIRLINES
SILK WAY ITALIA
CARGO OPERATIONS
Cargo carriers setting up new operations or increasing services at MXP [2008-2014]
80 new weekly services
12 new all-cargo airlines
4.4 A FUTURISTIC CARGO CITY
FULL RANGE OF SERVICES AT MALPENSA CARGO CITY
Malpensa Cargo City is the first cargo platform in Southern Europe
• 24 hour opening: no curfew
• Perishable warehousing facilities with cold rooms and livestock areas
• Caveau with top security standards (biometric access control, temperature and humidity
control, flood and vibration detection system, anti-flooding system)
• Cross border health inspections with veterinary and phytohealth services
• Full facilities to support all operation requirements including 24 hour import/export custom
clearance operations and toll and tax payment
• Cargo handlers TAPA certified
• Single window procedure for custom and health control allowing time and cost savings
NEW CARGO CITY FACILITIES
New infrastructures will double existing
freight handling facilities to approx. 1
million tonnes per year
Additional “first line” warehouses:
45,000 sqm (3 buildings)
7 new parking stands for code F aircraft (or
up to 13 positions for code D or E aircraft)
Current Cargo City
Wide truck manoeuvring areas
Investments already allocated: 70 million
Euros for urbanization works and aircraft
apron
Cargo buildings will be rented to Express
Courier and Cargo Handlers (2016)
Other potential investments depending on
market demand
Cargo City Expansion
AN ICT BASED "EcoSystem” FOR CARGO INFORMATION SHARING
MALPENSA SMART CITY FOR AIRFREIGHT
• The project started at the end of 2013 promoted by
SEA, Regione Lombardia, Air Freight Forwarders
Association and Airport Handlers Association
• Version 1.0 released in January 2015
• A “global data store” for collection and distribution
of digital information related to the air cargo
logistics chain
• The EcoSystem will allow digital data sharing and
tracking “as the shipping process proceeds”
• according to specific guidelines
• with a “cooperation” approach not
affecting competition between companies
• with a view to improving the overall
supply chain
SEA AVIATION TEAM
a proactive co-marketing partner for the success of your business:
• Tailor made support for the take off of your air service at MXP
• State-of-the-art route development studies and marketing intelligence for your projects
• Contact points for supporting your needs at MXP airport: slots, traffic right authorizations,
service providers, etc.
• All what you need on airport services and facilities
• Your special agent for Milan, Lombardy and Italy
SPECIAL WELCOME PACK
A dedicated welcome pack to support the opening of new routes and new carriers.
• Free advertising spots in Malpensa
• Special promotional access rate to the new SEA Club Lounges for passengers
• Free entry to the Fast Track Lane for passengers
• Dedicated discounted rate for office rental
• Free press conference at the Airport including catering costs
• Free website banner on SEA Milan Airports’ website
• Free newsletter to over 400,000 subscribers and visibility opportunities through SEA media
• Free online promotional tools and commercial benefits for passengers with ViaMilano
TRAVEL EXPERIENCE
A broad range of services: lounges, currency exchange desks, car rental, business centers,
hotel and transport reservation offices, internet points, Wi-Fi, limousine service, loyalty
program, and much more
• ViaMilano Parking: customers can park right inside the airport at a competitive price
• ViaMilano Program: the new loyalty scheme for passengers which offers plenty of
customization opportunities for carriers (check-in desks, gates, fast track, lounges, etc.
• Plenty of overnight accommodation facilities: Sheraton hotel with 400 rooms on the
,
airport premises, Moxy a new design budget hotel, and several hotels already existing
in the area
WELCOMING CULTURES
• Multi-language communication online and in the Airport
• Free cultural support services to make shopping easier, convenient and enjoyable
• An award-winning “Chinese Friendly Airport” that offers various dedicated activities,
communication supports (signs, brochures, apps and website), a Shopping helper
service to assist passengers in their shopping experience and Tax Refund process
• Improved VAT Tax Refund
TAX REFUND
• The most advanced and enhanced Tax Refund System will be activated before EXPO
2015 and will save travellers more than 15 minutes during the airport procedure
• The traveller registers his data through the online portal or directly in shops at the airport
or across the city which will be linked to his passport details
• This identification allows the system to recognize the traveller and his transactions. At
the airport the traveller will obtain validation of the form, either at the kiosk or directly at
the Global Blue refund office
A COMPLEX DIGITAL ENVIRONMENT
AT THE SERVICE OF OUR CUSTOMERS
• Airport and cargo websites
• Service portals such as ViaMilano - The flight connection
• Strong social media presence with customer support on
Twitter via #askmalpensa
• Smartphone app
• Wearable device app
• Chinese airport website and app
• Service portals such as “ViaMilano – The flight connection”
VIAMILANO THE FLIGHT CONNECTION
• An innovative free service connecting “via Malpensa” carriers without interline
agreement and offering many services
• Creates a connection between overseas legacy carriers and low cost airlines and
overcomes the lack of a traditional hubbing carrier
• The airport operator is managing all project implementation aspects (including
insurance assistance in the case of missed connections)
• An innovative booking engine, allowing users to find and purchase ViaMilano routes
combining different carriers
• ViaMilano itineraries are provided through travel agencies and territorial networks
VIP SERVICE
• Renewed SEA Club Lounges and the largest airport VIP lounge in Europe (1,280 sqm)
• Highly appreciated by First and Business Class passengers of our top international
customer airlines (Cathay Pacific, Etihad, Qatar, TAM, Singapore Airlines and Turkish
Airlines)
• VIP exclusive service package includes:
- Reception at the airport for individuals and groups
- Multilingual Hostesses
- Porter and car valet service
- Check-in assistance
- Access to VIP Lounges
- Fast Track passage through Security checks and passport control
- Transfer to aircraft with private vehicle
SHOPPING EXPERIENCE
• Malpensa brand new “Piazza del Lusso” shopping area, accessible to Shengen
and Non-Shengen flights, is one of the largest in Europe and home to some of
the world's best known luxury brands
• Malpensa just launched the new “Piazza del Gusto”, the second shopping area
dedicated to offering the widest variety of regional delicacies
• ViaMilano Program, a service that rewards passenger loyalty with prizes, benefits
and exclusive services.
• Shop&Collect service provides the possibility of leaving your shopping at the
airport and picking it up on your way back
OUTSTANDING OPPORTUNITIES
Easier accessibility
thanks to a
dramatic upgrading
of the rail and road
system
Regular
passenger traffic
distribution all
year round
Relevant point-topoint traffic flows
in & out of all the
main world
regions
Huge and
balanced cargo
flows
will be held
in Milan
Strong business
traffic potential
to all major world
destinations
The largest ethnic
communities in Italy
are hosted in Milan
catchment area
EXPO 2015
Great majority
of Italian
Outgoing
touristic flows
Malpensa
infrastructure
development
with customization
possibilities
ViaMilano service to
boost connectivity
at MXP
AWARDS & CERTIFICATIONS
•
•
•
•
•
•
•
•
Airport Carbon Accreditation
D-4001 Site accessibility for people with mobility difficulties
ISO 9001 Quality management System
OHSAS 18001 certification
Air Cargo Award of Excellence in 2014
005 Service certification for assisting passengers with reduced mobility
ISO 50001 Energy system certificate
ISO 14001 Environmental management
MILAN AIRPORTS
AVIATION BUSINESS DEVELOPMENT CONTACT
[email protected]

milano malpensa a leading international airport milano

Transcription

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