2016 ACDelco Insider Issue #1

2016 ISSUE 3
2016 ISSUE 3
New ACDelco 1Store is a One-Stop Shop
When it comes to effectively running your aftermarket sales or service
business, everyday conveniences can become invaluable.
That’s where the
new ACDelco 1Store
website, a convenient
one-stop shopping
destination for
branded marketing
tools, comes into play
– helping you more
easily access what
you need through
a single online
destination.
The new, streamlined
website replaces the previous ACDelco 1Store with one integrated site for
ordering and purchasing. There are several benefits to the website, including
the addition of a new marketing supplier that provides competitively priced,
high-quality products.
1
WHAT’S INSIDE
IN THE NEWS
Camaro SS to pace Indianapolis 500............................
pg 2
the service bay
New MD1 2 communications interface........................
pg 3
TechTube Videos offer repair insight.............................
pg 5
New Chevy Volt takes charge..........................................
pg 6
training
Web-based Tech 2 familiarization courses..................
pg 9
Training teamwork pays off for student........................ pg 11
ACDelco training schedule............................................... pg 12
product
R-1234yf refrigerant rollout...........................................
pg 4
Genuine GM Parts door hinges......................................
pg 4
New fuel system treatment..............................................
pg 8
running the business
Mitchell 1 update for CONNECTION..........................
pg 2
tech tips
Quick-learn process for key programming ..................
pg 8
Odometer readings after BCM replacement..............
pg 9
Stop use of leak preventative additives......................... pg 10
Preventing vibrations from wheel slip........................... pg 10
Continued on next page...
16ACDELCO_Newsletter_vol3_v1.indd 1
5/23/16 9:53 AM
2
2016 ISSUE 3
Continued from cover
ACDelco 1Store offers
service shops a wide range of
quality, competitively priced
materials, including:
•
•
•
•
•
Point-of-sale materials,
including ACDelco
banners, posters, racks,
sell sheets, display
batteries and more
ACDelco licensed
products and
customizable
merchandise that can
be previewed on the
website before ordering
ACDelco images
ACDelco Image Program
elements such as signs,
building graphics and
vehicle graphics that can
be viewed from the site
Additional marketing
tools.
The new ACDelco 1Store
offers seamless functionality
exclusively to authorized
aftermarket customers.
The site makes shopping
consistent and efficient,
offering a new one-cart
checkout system to handle
multiple payment types.
There is a single signon integration from the
site, so there is no need
for additional IDs and
passwords to access
ACDelcoAdvantage.com or
use other functions. To use
the site, simply create a new
account on the homepage,
acdelco1store.com, and
log in to see the benefits
firsthand.
16ACDELCO_Newsletter_vol3_v1.indd 2
New Parts and Accessories Catalog Available
on CONNECTION with Mitchell 1 Update
If you’re interested in the new ACDelco Parts and Accessories
Catalog through CONNECTION and use Mitchell 1 Shop
Management Systems software version 6.5 or higher, be
sure to load an update for access. Some systems that were
incompatible with the catalog in CONNECTION in
the past now have access.
To update the Mitchell 1 software, use the following instructions:
1. Go to http://m1faqs.com/fix/SE/catalogs/ (Note: the URL is case sensitive.)
2. From the Manager Files list, locate “16 NexPart ACDelco Connection Catalog from WHI
– Updated March 18, 2016” and click the WHI-ACD link on the right
3. A dialog box will ask to Run or Save the file
• Select Run (if a window opens asking for verification to run the file, select Run)
• Select Yes from the pop-up window
4. A new window will open that reads “March 18, 2016, Catalog Update for WHI”. This is the
ACDelco CONNECTION update (CONNECTION is hosted on WHI servers.)
• Click OK
• Click Install from the next window that opens
5. Once completed, the confirmation message reads “Completed Copying Catalog
Assemblies. Click OK to close the window.”
6. A confirmation message will appear, “Completed Copying Catalog Assemblies. Click OK
to close the window.”
For questions regarding the update, call the eBusiness Help Desk at 800-825-5886 or email
[email protected]
Camaro Indy 500 Pace
Car Driven by Racing
Legend Roger Penske
A unique version of the new 2017 Camaro
SS 50th Anniversary Edition leads the 100th
running of the Indianapolis 500 this year,
driven by motorsports legend Roger Penske,
who is marking 50 years as a race team
owner.
It’s the ninth time Camaro has served as the
pace car and the 27th time for Chevrolet,
dating back to 1948. For 2016, Chevrolet
drivers will be looking to build on last year’s
success, when the top four finishers were
Chevy-powered, led by race-winner and
Team Penske driver Juan Pablo Montoya.
It was his second Indy 500 victory and the
16th for Team Penske.
No other racing team has recorded more
wins at the Brickyard than Team Penske,
starting with driver Mark Donohue’s victory
in 1972. They established their relationship
six years earlier, when Penske transitioned
from driver to team owner. They found
success in SCCA’s Trans-Am Series, with an
early Camaro Z/28 racecar, winning three of
12 races in 1967 and 10 of 13 in 1968.
5/23/16 9:53 AM
2016 ISSUE 3
3
New MDI 2 Offers Next-Generation Communication Interface
As automotive technology continues to advance at a more
rapid pace than ever, ACDelco service technicians have a new
tool at their disposal with the introduction of the GM MDI
2 interface. The next-generation interface allows them to
diagnose and repair onboard automotive electronic systems in
current GM vehicles, as well as future model years.
Multiple Diagnostic Interface 2 (MDI 2), is a communications
device that manages the transfer of data between a GM
vehicle’s Electronic Control Unit (ECU) network with a personal
computer. It improves upon the original MDI introduced almost
10 years ago and offers faster programming speed, the most
up-to-date functionality, increased processing power and
security.
Some features of the new MDI 2 interface include:
• Wireless Connection – Point to Point wireless
communication doesn’t require an access point or IT
support, but uses a simple plug-and-play configuration.
There is also upgraded wireless protocol support.
• High Speed USB 2.0 Connection – Features improved
protection from ground offset failures and better
USB performance, plus reinforced USB connector and
connector housing. The device is also powered through a
USB or DLC connection so no AC adaptor is required.
• Operation During Engine Crank – Super-Caps provide
improved stability during engine crank so there are no
batteries to replace.
• Extended Temperature Range – Industrial components
extend operating temperature range and there’s an
automatic power-down if over temperature is detected.
• Enclosure Design – An improved closure design protects
the tool from exposure to fluids and drops.
• Vehicle Communication Protocol Coverage – New Vehicle
Communications protocols include those for newer
vehicles with faster data busses. They are SAE J2534 and
ISO-22900 compliant.
• DLC Cable – Includes a two-meter DLC cable with twisted
pair wire for newer vehicles.
• New Hardware Expansion Capabilities – Two host USB
expansion ports for future peripherals, an SD memory card
slot for future software applications and programmable
function buttons for future software features come with
the interface.
16ACDELCO_Newsletter_vol3_v1.indd 3
MDI 2 can still be used
with a Wireless Access
Point, or with the new
Point-to-Point wireless
communication and new
vehicle communications
protocols, such as CAN
FD and Ethernet to
support future electrical
architecture changes.
When using the Point-toPoint system, technicians
will use a new Point
to Point dongle that
allows wireless access
directly from the MDI 2
to a computer. Users can
configure a PC to access
TIS using the existing
Wireless Access Point
and connect to the MDI
2 using the dongle. This
allows the vehicle to be
outside the service garage
without interrupting the PC to MDI 2 connection.
Although other manufacturers offer similar interface tools,
MDI 2 is the only one that is fully supported for every GM
vehicle from 1996 forward. A user guide is available at https://
service.gm.com/userguides/index.pdf
Service centers can continue to use the original MDI until nextgeneration vehicles are released. Support for the original MDI
system will continue to be provided under a two-year warranty.
To order the MDI 2, call 1-800-GMTOOLS (Prompt 1, then
Prompt 2) or visit https:// gmtoolsandequipment.com
5/23/16 9:53 AM
4
2016 ISSUE 3
R-1234yf Refrigerant Rollout Coming to More GM Models
A number of 2017 Chevrolet, Buick, GMC and Cadillac models
will join the current Cadillac XTS and Chevrolet Spark EV in
using the new air conditioning refrigerant R-1234yf. The XTS
was the first U.S. vehicle to use R-1234yf refrigerant in 2013.
R-1234yf is an environmentally friendly alternative to R-134a
refrigerant, which is a greenhouse gas that has been cited as
contributing to climate change. R-1234yf has a 99.7 percent
lower Global Warming Potential (GWP) than R-134a. It is the
industry accepted solution for a low GWP refrigerant.
The following 2017 models are currently targeted to receive
R-1234yf in the North American market: Chevrolet Camaro,
Cruze, Malibu, Colorado, Silverado, Tahoe and Suburban; GMC
Acadia, Canyon, Sierra and Yukon models; Cadillac ATS, CTS
and XT5; and Buick Cascada and LaCrosse. There will be more
vehicles added for the 2018 model year.
The U.S. Environmental Protection Agency’s (EPA) motor
vehicle greenhouse gas regulations require improvements
in overall fuel economy and the use of R-1234yf will play
a considerable role in helping GM vehicles achieve these
targets under the new regulations. The new refrigerant has
been tested and studied extensively by many organizations,
including the Society of Automotive Engineers (SAE)
International, the U.S. EPA, global regulatory and scientific
organizations, as well as every major automotive manufacturer.
All of these groups agree that R-1234yf is a safe and
environmentally friendly alternative to R-134a.
The refrigerant compound is HFO (hydrofluoroolefin) 1234
(1 - double bond, 2 - hydrogens, 3 - carbons, 4 - fluorines) yf
(position of the fluoro atoms).
Differences in Refrigerants
R-1234yf does not require significant changes to the design
of automotive air conditioning systems. It has thermodynamic
properties similar to R-134a, so system diagnosis is similar to
R-134a systems. It also can be handled much the same way as
R-134a, although it does require dedicated service equipment.
(Refer to the appropriate Service Information for the latest
diagnostic and repair procedures.)
While R-1234yf is very similar to R-134a, there are some
important differences. R-1234yf is considered a mildly
flammable gas and should not be serviced near any open flame
or significant source of energy (for example, welding). Like all
automotive refrigerants, it is illegal to release R-1234yf into
the atmosphere. In the case of an unintentional release, the
immediate area should be ventilated; taking additional care to
ventilate pits or low areas as the refrigerant is heavier than air
and can collect in these areas.
Special Tools
New dedicated tools and equipment are required by U.S.
EPA regulations to service vehicles equipped with R-1234yf.
Existing R-134a equipment cannot service R-1234yf because of
fitting differences, refrigerant mixing and safety requirements.
SAE J2843-compliant Recovery/Recycle/Recharge machines
must feature integrated refrigerant identifiers or a USB port
for connection with a hand-held identifier.
SAE J3030 dual-refrigerant R/R/R machines for both R-1234yf
and R-134a have also been introduced recently.
Genuine GM Parts Door Hinges and Hardware Available
ACDelco recently released a number of Genuine GM Parts door hinges, door hinge
detent rollers, door hinge pins and tailgate hinges covering vehicles from 1982-2016.
The parts – 65 in all – are branded Genuine GM Parts and are available for service
centers to purchase. See your ACDelco representative for more information.
16ACDELCO_Newsletter_vol3_v1.indd 4
5/23/16 9:53 AM
2016 ISSUE 3
5
New TechTube Videos Released
The ACDelco TechTube videos available on the ACDelco
Learning Management System (LMS) provide technicians with
quick and concise reviews of specific repair procedures. A
user account is required to log in to the LMS. The TechTube
videos offer repair insights and just-in-time knowledge. Adding
to their convenience, the videos can be accessed on laptops,
tablets or smartphones. A number of new TechTube videos
have been released recently.
To view the videos, go to www.acdelcotraining.com and log
in to the LMS. Click Take Training at the top of the home page
and select Catalog Search. Click Delivery Type on the left side
of the page and select TechTube to view a list of all available
TechTube videos.
Course Number
Course Name
To search for a specific video, enter the course number and
course name of the video topic in the search box. Use the Sort
menu to change the displayed order of the search results.
Course Topic
S-EP08-04.01VID
3.6 High Pressure Fuel Pump
Replacement
Remove and install the high pressure fuel pump on a 3.6L LLT SIDI engine.
S-DS11-07.01VID
Fluke MIN/MAX Feature
Use the Min/Max feature of the Fluke 87 Series Digital Multimeter for intermittent concerns. Min/Max can be
used while measuring voltage, amperage or resistance.
S-AT02-02.01VID
Trans IMS Testing
Transmission Internal Mode Switch (IMS) testing on GM's 6L80/6L90 automatic transmissions.
S-EM01-02.01VID
4.3 Balance Shaft Timing Chain
Replacement (Gen5)
Replace the balancer shaft timing chain on a Gen 5 4.3L engine.
S-EM01-03.01VID
Cylinder Leak Down Test
Perform a cylinder leak down test to gauge the health of an engine using a diagnostic scenario.
S-SS04-01.01VID
Hub Flange Runout Check
Measure hub flange runout.
S-SS04-02.01VID
On Vehicle Runout Check
Measure on vehicle runout of the tire assembly, which includes the tire, rim and hub.
S-EM01-04.01VID
Static Compression Test
Perform a static compression test and use the readings to help diagnose a base engine problem.
S-MT03-01.01VID
Proper Way to Check Ring Gear
Backlash
Measure backlash of a ring and pinion gearset and learn what the measurements mean.
S-EM01-05.01VID
Running Compression Test
Perform a running compression test and learn how the readings can help diagnose a base engine problem.
S-EP08-06.01VID
ACDelco Diesel Aftertreatment
Stage 1 DOC
The diesel exhaust aftertreatment system for Duramax engines, focusing on the Diesel Oxidation Catalyst (DOC).
S-EP08-07.01VID
ACDelco Diesel Aftertreatment
Stage 2 DEF and SCR
The diesel exhaust aftertreatment system for Duramax engines, focusing on Diesel Exhaust Fluid (DEF) and the
Selective Catalyst Reduction (SCR).
S-EP08-08.01VID
ACDelco Diesel Aftertreatment
Stage 3 DPF
The diesel exhaust aftertreatment system for Duramax engines, focusing on the Diesel Particulate Filter (DPF).
S-SS04-09.01VID
Electric Power Steering EPS
A review of the various types of Electric Power Steering (EPS) systems.
S-EP08-09.01VID
Throttle Body Replacement
Perform the idle learn reset procedure after replacing a throttle body on GM trucks (2007 and newer) and SUVs
(2008 and newer) with a V-8 engine.
S-SS04-08.01VID
Tire Pressure Monitoring System
The operation of tire pressure monitor systems.
S-DS11-08.01VID
AGM Battery Testing and
Charging
The construction, testing and charging of Absorbed Glass Mat (AGM) batteries.
S-EP08-05.01VID
P0420/P0430 Diagnosis
Conditions to be aware of when diagnosing a P0420/P0430 catalytic converter efficiency code.
S-SS04-03.01VID
ReadyStruts
Diagnose strut concerns and the advantages of using ACDelco Professional ReadyStrut complete assemblies.
S-MT03-02.01VID
ACDelco Transfer Cases
Issues that can affect 4WD operation to be aware of before replacing a transfer case.
16ACDELCO_Newsletter_vol3_v1.indd 5
5/23/16 9:53 AM
6
2016 ISSUE 3
The New Chevrolet Volt Takes Charge
The 2016 Chevrolet Volt offers an electric range of up to 53
miles (83 kilometers) — a nearly 40 percent increase over the
first-generation model. The all-new Voltec propulsion system
has been redesigned to be even more efficient, which helps
deliver improved fuel economy as well as stronger acceleration
than the previous generation.
characteristics for a sportier driving experience.
Mountain – Best deployed when in mountainous terrain (long
grades of 5 percent or steeper) to help to preserve battery
power and maintain higher speeds.
Hold – Forces the Volt into extended range operation to
maintain battery charge.
New features for the 2016 model include:
• Regen-on-Demand™, which can control the vehicle’s
energy regeneration using a paddle on the back of the
steering wheel
• Stronger body structure with more high-strength steel and
a quieter ride
• Improved capability braking system
• 120 V portable charging cord set boasting a simpler,
compact design and more convenient storage location
• Active grille shutters that help balance design with
efficiency
• Available illuminated charge port.
Battery Charging
A new feature for charging
the Volt is programmable
charging using GPS, which
enables owners to be
able to set their charging
preferences exclusively for their
“home” charging location. The vehicle
will automatically adjust to that setting
when it’s at that location. Owners only
have to program the system once and the Volt will return to
those settings every time it’s at the home location.
The Volt also features 10 air bags, a Rear Vision Camera, and
crash-avoidance items such as Lane Change Alert, Rear Cross
Traffic Alert, Forward Collision Alert and Forward Automatic
Braking.
Owners can pre-set their battery charging level at 240 V or
120 V, which can be set on either 8 A or 12 A. They can also
choose whether to begin charging immediately, set a departure
time for each day of the week, or set a departure time and a
utility rate schedule to charge only at off-peak rates.
Driving Modes
Four driving modes are
available on the 2016 Volt,
which are accessed by
pressing the MODE button
on the center console.
Normal (Default) – Activates when the vehicle is started, and is
used in normal driving conditions for efficient operation.
Sport – Increases throttle response and power delivery
16ACDELCO_Newsletter_vol3_v1.indd 6
Depending on the charging setting, typical charging times are:
CHARGING
SETTING
VOLTAGE
AMPERAGE
APPROX.
CHARGE TIME
Charging Station
240
16
4.5 hours
Portable Cord Set
(default setting)
120
8
19 hours
Portable Cord Set
120
12
12.5 hours
5/23/16 9:53 AM
2016 ISSUE 3
High-Voltage Battery System
GM’s industry-leading battery technology is improved for 2016
and includes
revised cell chemistry that
increases energy
storage capacity
by 20 percent on a
volume basis versus
the original cell. The
cells are also positioned lower for an
improved (lower) center of gravity and the
overall mass of the pack has decreased by
High-voltage battery
almost 20 pounds (9 kg).
7
the battery and the electric drive motors and is built directly
into the drive unit to reduce mass, size and build complexity.
The module receives and monitors driver commands and
other sensor inputs that are used to vary the torque and speed
of each electric motor-generator (Motor A and Motor B).
These inputs also command the engine controller and engine
operation.
Range-Extending Engine and Hybrid Transmission
The new 1.5L direct-injected 4-cylinder engine produces
101 horsepower at 5,600 rpm and uses regular unleaded
gasoline. It features a coil-on-plug ignition, cooled exhaust gas
recirculation and a variable displacement oil pump.
High-voltage battery system features include:
Battery Type
Rechargeable energy storage system comprising
multiple-linked modules
Mass
403 lbs. (183kg)
Chemistry
Lithium-ion
Thermal system
Liquid active thermal control
Cells
192 Lithium-ion
Cell Groups
96
Energy
18.4 kWh, of which approximately 14.2kWh are
usable in order to extend the life of the battery
Enhanced Twin-Motor Drive Unit — Power Inverter Module
The Volt’s new drive
unit was engineered
with a focus
on increased
efficiency,
performance,
improved
packaging and
reduced noise
and vibration.
The enhanced
twin-motor drive
unit operates
Power Inverter Module – Motor A and B – High
approximately
Voltage Connections
5 to 12 percent 1. High-voltage connection to battery
more efficiently 2. Drive motor-generator B; capable of 87 kW output
and boosts
3. High-voltage connection to power electronics
torque while
4. Drive motor-generator A, capable of 48 kW output
5. Power Inverter Module
weighing
100 pounds
(45 kg) less than the previous unit.
The Power Inverter Module manages power flow between
16ACDELCO_Newsletter_vol3_v1.indd 7
The 5ET50 electronically-controlled, continuously-variable
automatic transaxle has a torque dampener assembly with
a rotating friction clutch, a stationary mechanical (one way)
clutch, and one stationary and one rotating friction clutch
assembly. It also features a hydraulic pressurization and control
system, a power inverter (and control) module, an electric fluid
pump, two planetary gear sets and two electric drive motorgenerators.
It has five modes of operation:
1. Single Motor Electric Vehicle (EV)
2. Dual Motor Electric Vehicle (EV)
3. Extended Range Low
4. Fixed Ratio Extended Range
5. Extended Range High.
High-Voltage Connectors
When attempting to
remove or connect highvoltage connectors on the
2016 Volt, use care to avoid
breaking any part of the
connectors, which can be
damaged if not handled
Follow the Service Information procedures
properly.
to properly remove or connect a highvoltage connector.
For example, the PP2000
Axial connector — located between the T6 Power Inverter
Module and the X3 connector of the Rechargeable Electric
Energy Storage System (high-voltage battery pack) at the Volt’s
Battery Bulkhead Disconnect Unit — can prove particularly
challenging when reconnecting the cable after diagnostics and/
or repairs.
GM highly recommends proper training when working on highvoltage vehicles — and that all safety procedures are followed.
5/23/16 9:53 AM
8
2016 ISSUE 3
TECH TIPS
ACDelco technical tips provide
repair information about
specific conditions on a variety
of vehicles. If you have a tough
or unusual service repair, the
Diagnostic Hotline can help.
Call 1-800-825-5886, prompt
#2, from 8 a.m. to 8 p.m. ET
Monday–Friday, to speak with a
technical expert with the latest
OEM information.
PRODUCT INFO
For free technical assistance and
product information regarding
specific ACDelco products, contact these toll-free information
hotlines staffed by ASE-certified
technicians:
Brakes
1-888-701-6169 (prompt #1)
Chassis & ReadyStruts
1-800-270-2124
Lift Supports
1-800-790-5438
Shocks
1-877-466-7752
Starters & Alternators (New)
1-800-854-0076
Starters & Alternators (Reman)
1-800-228-9672
Steering
1-855-451-1212
Wiper Blades
1-800-810-7096
Quick Learn Process for
Programming Additional Keys
A new, time-saving quick-learn process is
available for programming additional keys
without using the Service Programming
System (SPS) for keyed GM vehicles in the
U.S. and Canada.
The Adding Keys quick-learn procedure
(Document ID: 3273485 in the GM Service
Information) does not erase any keys prior
to programming. The procedure will simply
program the key into the next available
slot. The new procedure does not apply to
vehicles equipped with a keyless access
system (push-button start).
If a new key is being learned to a vehicle to
replace a damaged, inoperative or stolen key,
the Replacing Keys procedure in the Service
Information must be used. It will erase all the
known keys from the vehicle, so the old key
cannot be used again to access or start the
vehicle.
Adding Keys
The quick-learn procedure requires that one
learned key is available. Eight keys may be
learned to one vehicle. The keys to be learned
must duplicate the mechanical cut of the
current key.
1. With a previously learned key, turn the
ignition on.
2. Turn off the ignition and remove the key.
3. Within 10 seconds of turning off the
ignition, insert the new key to be learned
and turn the key to the On/Run position.
Do not turn the key to the Crank/
Start position. Keep the key in the On/
Run position for five seconds until the
security theft warning lamp on the
instrument cluster turns off, indicating
the vehicle has learned the new key.
Repeat this step for any additional keys.
4. Verify that each key operates properly.
Remove the key from the ignition and
wait 30 seconds. Insert the key into the
ignition and start the vehicle.
The 10-second time limit must be met for
successful programming. Make sure to keep
other keys and transmitters at least 12 inches
from the ignition cylinder while learning
a key. If the key doesn’t work properly,
repeat the quick-learn process, paying close
attention to the time limits.
PRODUCT
ACDelco Introduces Fuel System Treatment Plus-Gasoline
A more efficient, cleaner fuel system treatment product is now
available through ACDelco to help your service center deliver
optimum vehicle performance to customers.
ACDelco’s Fuel System Treatment Plus-Gasoline is formulated
for one-application cleaning of the fuel system, reducing
deposits in the combustion chamber, intake valve and fuel
injector. It helps restore performance to high-mileage vehicles.
It also revitalizes fuel economy, power, acceleration and
driveability by reducing surging, stumbling, hesitation, stalling
and rough idling.
To use ACDelco’s Fuel System Treatment Plus-Gasoline, pour
16ACDELCO_Newsletter_vol3_v1.indd 8
an entire 12-ounce bottle into a nearly empty gasoline tank
and refuel with a minimum of 15 gallons of gasoline. This will
treat between 15-20 gallons of fuel. (Its predecessor,
ACDelco Fuel System Treatment Plus, required a
20-ounce bottle for the same amount of fuel.)
The Fuel System Treatment Plus-Gasoline is not
recommended for use with gasoline that contains
more than 50 percent ethanol.
To order the new Fuel System Treatment PlusGasoline product, go to ACDelco’s Electronic Parts
Catalog and search for Part Number 10-3012.
5/23/16 9:53 AM
2016 ISSUE 3
Updated Tech 2 Familiarization and SI
Overview WBTs Cover Latest Features
Two Web-Based Training (WBT) courses
covering the basics for technicians on
using service information to research
repairs and how to operate the Tech 2 scan
tool have been updated recently on the
ACDelco Learning Management System
(LMS). Tech 2 Familiarization (S-DS1101.05WBT) and SI Overview (S-FN0002.03WBT) are now available by logging
in to the LMS and searching the course
catalog.
Controller Area Network diagnostic
interface (CANdi) module, which converts
GM Local Area Network (GMLAN)
protocol data for the Tech 2, also is
highlighted.
SI Overview (S-FN00-02.03WBT)
Tech 2 Familiarization
(S-DS11-01.05WBT)
Tech 2 Familiarization covers a variety of
Tech 2 components and functions along
with diagnostic procedures using the tool.
Topics covered in the course include:
• Tech 2 components
• Connecting the Tech 2 to the vehicle
• Diagnosing a vehicle
• Identifying protocols and electrical
architecture
• Performing a diagnostic check
• Snapshot functions
• Setup and programming using the
Tech 2
• Tech2Win functions.
In the course, for example, participants
will review the functions of the different
adapters and modules available, such
as the adapters for OBD-I, OBD-II and
Opel, Isuzu and Geo vehicles, to connect
the scan tool to a vehicle. The use of the
16ACDELCO_Newsletter_vol3_v1.indd 9
The SI Overview course reviews the
navigation of the GM Service Information
(SI) website. It also covers how to perform
search procedures, identifies the different
publication types, how to use the graphic
viewers, and offers an in-depth description
of the various schematics, diagrams, and
schematic symbols found throughout the
information.
In the course, a review of the SI home
page shows how participants can build a
vehicle to search for a variety of technical
information, bulletins, and specialty
publications by model year/make/
model, VIN, document ID or by the latest
posted information. Once a vehicle is
built, information regarding schematics,
diagnostic tables, repair procedures and
other information can be viewed.
To launch the updated Web-Based
Training courses as well as other available
courses, go to www.acdelcotraining.com.
9
TECH TIPS
Incorrect Odometer Reading
after BCM Replacement
2003-2007 Saturn ION; 20052010 Chevrolet Cobalt; 20052006 Pontiac Pursuit; 2007-2010
Pontiac G5
After replacing the Body Control
Module (BCM), disconnect
the Instrument Panel Cluster
(IPC) prior to programming
the new BCM. If the IPC is not
disconnected, it may validate
the current mileage (incorrect
in this case) with the ECM and
self-populate the BCM with
the incorrect mileage, which
may require another BCM
replacement.
During the setup procedure, if
the IPC is connected, the scan
tool may prompt the technician
to confirm the current mileage
is correct. If “no” is entered on
the scan tool, the procedure
will end and it will return to the
module setup menu. This does
not indicate a fault with the
replacement BCM.
Disconnecting the IPC from the
BCM before programming will
force the BCM to prompt the
technician to enter the correct
mileage during programming
using a scan tool.
If the incorrect mileage was
transferred to the IPC, try
programming again with the IPC
disconnected. If this procedure
still does not allow the correct
the odometer reading to be
input, the BCM will need to be
replaced again.
5/23/16 9:53 AM
10 2016 ISSUE 3
Stop Use of Leak Preventative Additives
2011-2017 Chevrolet Volt; 2014-2016 Chevrolet Spark EV, Cadillac ELR; 2016 Chevrolet Malibu Hybrid
The cooling systems in these models use very small orifices
in multiple areas (heater core filter, heater core, thermostat,
radiators, heater plates in the HV battery cells, etc.) for the
cooling systems. Leak preventative products or other additives
used in the cooling systems will clog the small orifices and
reduce the flow of coolant. Disruptions to the cooling systems
can result in multiple part replacements including the entire
HV battery.
2016 Volt
The flushing process described in the appropriate Service
Information is for maintenance and part replacements
only. It does not provide an adequate flushing procedure to
remove the leak preventative product from the small orifices
throughout the two cooling systems.
If a leak preventative product or additive has been used in the:
• Passenger compartment heater system – the heater
core, heater core outlet filter (if equipped), thermostat
and coolant must be replaced. The entire passenger
compartment heater system must be removed to
thoroughly flush/clean the leak product/additive.
• Hybrid/EV battery pack cooling system – the coolant
and Hybrid/EV battery pack may have to be replaced
due to Diagnostic Trouble Codes set for clogged orifices,
overheating, and/or isolation faults. Once the HV battery
is replaced, the entire HV battery coolant system has to
be removed to thoroughly flush/clean the leak product/
additive.
• Hybrid electronics cooling system – the electronic control
modules may have to be replaced. The entire hybrid
electronics cooling system must be removed to thoroughly
flush/clean the stop leak/additive.
If the leak product/additive cannot be properly flushed/
cleaned or it can’t be determined if the product was completely
removed, then the part(s) must be replaced. If any of the leak
product/additive is left behind, the vehicle may experience a
repeat issue when the system is filled with coolant.
The passenger compartment heater, Hybrid/EV battery pack
cooling, and hybrid electronics cooling systems require a 50/50
mix of GM DEX-COOL® and de-ionized water. This mixture is
available in a pre-mix with bitterant. Do not use tap water or
distilled water.
Preventing Vibrations from Wheel Slip
Mounting summer tires or changing from winter tires happens
every year at this time as temperatures rise. If a vibration is
noticed shortly after having a tire or tires mounted, it may be
caused by the tires slipping on the wheels during acceleration
or braking, placing the imbalance point of the tire away from
the weight location.
Wheel slip is most common on clear-coated or chrome wheels
with very smooth bead seat areas, but it may also occur on
other alloy or steel wheels. Most slippage occurs immediately
after mounting.
Wheel slip mark
Wheel slip normally occurs when an excessive amount of
lubricant is used, lubricant is applied in the wrong locations, or
Continued on next page...
16ACDELCO_Newsletter_vol3_v1.indd 10
5/23/16 9:53 AM
2016 ISSUE 3
11
Continued from previous page...
the wrong lubricant is used. Improper lubricants, nonpreferred lubricants or improperly diluted lubricants
may contain excessive moisture or components that do
not dry sufficiently, resulting in an interface between
the tire and rim that is excessively slippery.
Checking for Wheel Slip
Vehicles that return immediately (the vehicle has been
serviced within the last couple of hours) with ride
disturbances and out of balance assemblies should be
checked for wheel slip. Wheel slip can be checked by
placing a temporary mark on the tire at the valve stem.
After driving the vehicle, if the wheel slip is less than
one inch, then wheel slip is probably not contributing
to a ride disturbance. When wheel slip is greater than
one inch and a ride disturbance is felt on the test drive,
wheel slip may be causing the vibration.
Preferred Lubricant
To eliminate wheel slip, the tire beads should normally
only be lubricated from “heel to toe.” Lubricant applied
outside the heel-to-toe zone will cause the tire to have
reduced grip on the wheel and increase the likelihood
of slippage. When lubricating the wheel, lubricate the
safety humps, leave the rim flanges dry and lubricate
the drop center area only for difficult-to-mount tires.
To minimize rim slip, always use commercially available
lubricants made for bead seating to assist in tire
mounting. Paste-type lubes are recommended because
the application can be better controlled and paste
type lubes will not drip onto areas that should not
be lubricated. If lubricants that require dilution are
used, carefully follow the lubricant manufacturer’s
instructions. Under-diluted mixtures will not dry soon
enough, which may cause wheel slip. Over-diluted
mixtures will dry too fast and may hamper proper bead
seating.
Lubricants also must be properly stored. The container
must be kept covered to prevent the evaporation of
drying agents. Always check the lubricant’s expiration
date. Once the expiration date is reached, dispose of
the remaining lubricant.
After tire mounting, the vehicle should not be driven
aggressively (hard acceleration or braking) for up to 24
hours to allow the lubricant to dry and for the tires to
achieve maximum adherence to the wheels.
ACDelco, College Come Together
to Teach Students and Make Repairs
Teamwork manifests itself in
many ways, as illustrated during
an ACDelco training course last
December.
Dustin Smith, a technician at
Southwest Auto in Lincoln,
Neb., was heading to an all-day
engine performance class at
Iowa Western Community
College in Council Bluffs,
Iowa — one of ACDelco’s
South Central Region training
locations — when steam began
billowing out of his 2000
Pontiac Firebird Trans Am.
By the time he arrived at the
school, the diagnosis was clear.
The water pump was in dire
need of replacement.
“Dustin asked what we could
do,” says course instructor
Gerald Mungle. “So I called
Jerry Nissen, the automotive
department chairman, and he
immediately offered a bay in
the school’s shop to park the
vehicle while it cooled down.”
In the meantime, ACDelco
District Manager Herb
Anderson contacted the
local ACDelco warehouse
distributor, Factory Motor
Parts, to check on the
availability of the parts needed.
another automotive technology
instructor, Ross Glandt, offered
to take on the repair.
“My class was busy in the
lab and I didn’t want the guy
to have to mess with his car
during his lunch break,” Glandt
says. “So I started draining
the coolant and taking out the
part.”
Anderson drove to the parts
warehouse in nearby Omaha to
pick up a brand new ACDelco
water pump and, within 90
minutes, Glandt completed the
repair — much to the surprise
and delight of Smith.
“I actually heard my car start
up while I was in class,” Smith
recalls. “It was really a nice
thing to do on everyone’s part.”
For Mungle, this repair
represented a true group
effort. “The college is an A-Plus
operation and Jerry Nissen, in
particular, should get credit for
providing the service bay,” he
says. “Herb Anderson deserves
to be recognized for getting the
part and, of course, Ross Glandt
for putting the pump in so our
student could focus on the class
without worrying about his
transportation home.”
While Smith attended class,
..
16ACDELCO_Newsletter_vol3_v1.indd 11
5/23/16 9:53 AM
12 2016 ISSUE 3
Training Schedule
Current Instructor-Led Training (ILT) Courses
The following ILT courses are
currently being scheduled:
Course Number
How to Take ACDelco Training
Go to www.acdelcotraining.com and click the Training tab to log in to the
ACDelco Learning Management System (LMS).
To launch or enroll in courses in your
training path, open the home page to
view your Training Progress Status
Report, select Show Detail, and then
click the course number and title to
view details on a specific course and to
launch or enroll in the course.
To view Instructor-Led Training (ILT)
courses (ILTs are full-day and half-day
hands-on classroom courses), click
Take Training > Catalog > Catalog
Search and select Instructor-Led
Training under Delivery Type.
To view Virtual Classroom Training
(VCT) courses (VCTs are 1- to 2-hour
live online courses), click Take Training
> Catalog > Catalog Search and select
Virtual Classroom Training under
Delivery Type.
To launch a Web-Based Training
(WBT) course (WBTs are 1- to 4-hour
self-guided online courses), click Take
Training > Catalog > Catalog Search
and select Service or Business WebBased Training under Delivery Type.
To launch a TechAssist (TAS) course
(TAS courses are 15- to 20-minute
online presentations on a specific
topic), click Take Training > Catalog >
Catalog Search and select TechAssist
under Delivery Type.
To launch a Simulation (SIM) (SIMs
require users to complete all repairs
for a condition), click Take Training >
Catalog > Catalog Search and select
Simulation under Delivery Type.
Request an Unscheduled Course
If you can’t find the training course you’re looking for on the ACDelco Learning
Management System, just ask for it. ACDelco will notify you when the course is
scheduled at your selected training location.
Here’s how to request a course:
1. Under the “Training in Your Area”
section on the acdelcotraining.
com home page, click the Request
Unscheduled Course link.
2. Select any available ACDelco
Instructor-Led Training (ILT) course
in the drop-down menu.
3. Select the training center in the
drop-down menu where you would
like to attend the course.
4. Make sure your name and email
address are correct. If not, click the
Profile icon at the top of the page to
edit your user profile.
5. Click Submit.
Course Name
S-AC07-02.01ILT
Automotive Air Conditioning
Advanced Refrigerant System
Diagnostics
S-AC07-04.01ILT
HVAC Diagnosis and Service –
You’re getting hotter, Nope now
you’re cold – Get comfortable with
HVAC Diagnostics
S-BK05-02.01ILT
ABS Operation and Diagnosis
S-BK05-03.01ILT
Electronic Brake and Chassis
Controls: Is the vehicle really
smarter than the driver?
S-DS11-02.01ILT
Service Programming – Flash
or Pass: Don’t pass up potential
customers!
S-DS11-03.01ILT
Diagnostics GPS – Is the path from
Symptom to System to Repair,
leading you in circles?
S-DS11-13.01ILT
Vehicle Network
Communications: When modules
talk, who is really listening?
S-EL06-04.02ILT
Network Communication
Diagnosis
S-EL06-11.02ILT
Enhanced Automotive Circuit
Diagnosis
S-EL06-13.01ILT
Body Electrical Global Diagnostics
S-EL06-14.01ILT
Advanced Body Control System
Electrical Diagnostics
S-EL06-17.01ILT
Electrical Diagnostics: Chasing
Lost Electrons
S-EM01-01.01ILT
Valvetrain Controls: Are they
phasing you?
S-EP08-02.01ILT
Engine Performance Computer
Controls and Ignition System
Diagnostics
S-EP08-03.01ILT
Engine Performance Air Induction
and Fuel System Diagnostics
S-EP08-04.01ILT
Engine Performance Fault
Monitoring and Emission System
Diagnostics
S-EP08-05.01ILT
Engine Performance Advanced
Drivability Diagnostics
S-EP08-06.01ILT
After Combustion Sensors: Is
what is in the exhaust making your
engine run rough?
S-EP08-08.02ILT
Evaporative Emissions Controls:
Why is there always a code but
never a leak we can find?
S-EP08-09.01ILT
Spark Generation: Is a lack of
spark sending you up in flames?
S-EP08-10.01ILT
Direct Injection
S-EP08-81.02ILT
Duramax Diesel Operation and
Diagnosis
ST-PU-0003-16
16ACDELCO_Newsletter_vol3_v1.indd 12
5/23/16 9:53 AM