FREECHOICE Stores Tobacconists
Transcription
FREECHOICE Stores Tobacconists
FREECHOICE Stores Operating Procedures and Requirements. This information is to be read in conjunction with the Principle Licence Agreement, Free Scan Hardware Software Hiring Agreement, FREECHOICE Stores Disclosure Document and the Free Scan user guide. STRICTLY PRIVATE AND CONFIDENTIAL. This information is provided to assist FREECHOICE Store outlets in managing the FREECHOICE Stores component of their business. Under no circumstances is any of this information to be copied and passed on to a third party unless written permission is received directly from FREECHOICE Stores Head office. 1 INDEX PAGE. SCANNING SYSTEM (Free Scan) 3 FREECHOICE STORES WEB-SITE &E-MAIL 4 EFTPOS SYSTEM & DIAL TIME. INSURANCE. 5 5 SHOP FITS. SHOP APPEARANCE. 6 6 DISPLAY OF PRODUCTS OUTSIDE OF MAJOR SUPP. NEW PRODUCTS. 7 7 EXTERNAL SIGNAGE INTERNAL SIGNAGE 8 8 UNIFORMS. LIGHTERS. BUSINESS CARDS. 9 9 10 CONTRACTUAL INFORMATION & REQUIREMENTS PROMOTIONS PRICE DISCOUNTING PAYMENTS AND ALLOCATIONS ON PROMOTIONS • PHILIP MORRIS LIMITED (PML) • IMPERIAL TOBACCO AUSTRALIA (ITA) • BRITISH AMERICAN TOBACCO AUSTRALIA (BATA) • STUART ALEXANDER 10 10 11 11 11 11-12 12 PURCHASE ANALYSIS FORM LICENCE FEE OBLIGATION OUTSTANDING ACCOUNTS ASSIGNMENT SALE OF BUSINESS LEGISLATION 12 12 12 13 13 13 CONFIDENTIALITY 14 PRECIS PHILIP MORRIS CONTRACT 15-19 PRECIS IMPERIAL CONTRACT 20-21 PRECIS BRITISH AMERICAN CONTRACT 22-30 FREECHOICE Stores Contact details 31 FREE SCAN COMMON QUESTIONS & ANSWERS 32-33 MARK UP % INSERTION INTO FREE SCAN SYSTEM 34-36 2 POINT OF SALE SCANNING SYSTEM (Free Scan). All FREECHOICE Store outlets MUST have Free Scan installed, and connected to Telstra Broadband (ADSL). The Free Scan system was written by tobacco retailers for tobacco retailers. All FREECHOICE Store outlets need to supply data in the format requested by FREECHOICE Stores Head Office to be eligible for rebates associated with scanning from the 3 manufacturers. FREECHOICE Stores reserve the right to change the requirements needed if the situation arises. Free Scan is to be used for the intended purpose only; NO additional software or hardware is to be installed on the program without written consent from the Manager of the IT Department. The Free Scan software & hardware remains the property of the company and is hired to the licensee for 5 years or whilst they remain a member of FREECHOICE Stores. FREECHOICE Stores provides you with a complete Free Scan user guide to better assist you in utilising the system, the user guide is updated whenever the Free Scan is updated. FREECHOICE Stores IT Department provides 24/7 telephone support on the Free Scan system. An ongoing yearly fee is to be paid by the licensee for this support. Support will not be given if payment is not received by the due date. Free Scan Common Questions and Answers (Please refer to page 32-33) Mark Up % Insertion into Free Scan system (Please refer to page 34-36) 3 FREECHOICE STORES WEB-SITE & E-MAIL. FREECHOICE Stores provides you access to a password protected web-site to assist you in better running your business. The Web-Site is where we place all promotional activities information, new product launches, store rankings, price lists, price labels, ready reckoners plus lots more. You will be notified through your e-mail account of any updates on the web-site. It will inform you of which section is updated whilst providing you with a short cut to access it. IT IS A MUST THAT YOUR E-MAIL IS CHECKED AT LEAST 2 TIMES A DAY, AS THIS IS NOW THE MAIN MEANS OF COMMUNICATION BETWEEN FREECHOICE STORES HEAD OFFICE AND YOUR OUTLET. (How to receive an e-mail is explained in the Free Scan user guide.) We recommend that you keep your web-site password in a safe place. Should you misplace or forget your password please contact the FREECHOICE Stores IT department immediately. 4 EFTPOS SYSTEM WITH ST GEORGE. FREECHOICE Stores has an EFTPOS system through St George bank, which provides you with great rates. If you are not with St George and would like to transfer to them please contact our Head Office and we will provide you with a form to be completed and sent back to us, we will then forward this on to St George for approval. The EFTPOS terminal also provides you with access to Dial Time, to access this you need to contact Dial Time directly. Contact number is 1300 139 677. INSURANCE. FREECHOICE Stores has in place a national insurance policy. This policy has been in place for a number of years and participants are continuing to increase. Everybody is entitled to be a part of the policy provided they meet the security requirements stipulated. If you are not part of this policy and would like to find out more please contact our insurance broker Darren Loades on 07 5538 7655. 5 SHOP FITS. Upon joining FREECHOICE Stores you are contracted to have installed a FREECHOICE Stores style back wall into your outlet. The equipment and installation up to a value of $14,500.00 will be contributed by FREECHOICE Stores and come out of the FREECHOICE Stores Shop fit budget. The shop fit remains the property of FREECHOICE stores at all times and is to be used by the licensee to assist them in receiving display payments from the manufacturers. The back wall is installed to assist FREECHOICE Stores in arranging contractual arrangements with the major manufacturers and to provide display uniformity within the franchise. SHOP APPEARANCE. All outlets must insure the following criteria are maintained: • A Clutter free area MUST be permanently maintained. • Confectionary, lighters and giftware stands must not interfere with any cigarette manufacturer displays or the clutter free area. • The store needs to remain clean and tidy at all times. 6 DISPLAY COMPLIANCE WITHIN THE OUTLET. FREECHOICE Stores in accordance with the Principle Licence Agreement signed by each Franchisee upon joining, has sole discretion of the display of tobacco products within the individual outlet. These display requirements will be in accordance with the Trading Term Agreements we have signed with the major manufacturers, and distributed to you via the Web site in your store specific (Visual display planogram matrix). Non compliance concerns are addressed by FREECHOICE Stores Head Office on an individual store by store basis. The manufacturers through FREECHOICE Stores Head Office will address any non compliance issues in writing. A copy of the non-compliance notice will be forwarded to the store. The franchisee will be given 14 days to rectify any non compliance. After that time all rebates may be withheld until the non compliance is rectified or for a period as determined by the manufacturers contractual agreements. DISPLAY OF PRODUCTS OUTSIDE OF MAJOR SUPPLIERS. Any product that is not distributed by the 3 major manufacturers can only be displayed in the dispensing area of the back wall where trays are available in the store specific (Visual display planogram matrix). If space is not available an alternative area needs to be found. All store specific (Visual display planogram matrix) can be sourced in the store section of the FREECHOICE Stores web-site under Planograms. NEW PRODUCTS. FREECHOICE Stores accepts all new products released on behalf of the 3 major manufacturers. Franchisees must comply by initially purchasing the FREECHOICE Stores Head office recommended allocation. No additional display material is permitted in the store to support any new product launch unless FREECHOICE Stores Head Office gives prior consent. 7 EXTERNAL SIGNAGE. An external FREECHOICE Stores sign is to be erected in the prime external location of the premises at the Licensees own expense, upon joining. The sign is to be in accordance with the Logo specifications as displayed in the members section of the FREECHOICE stores web-site under signage. “IPC” Specialist Tobacconist status may be withheld until such time as the sign is erected. INTERNAL SIGNAGE. FREECHOICE Stores will provide a non illuminated 3D internal sign (where practical) as part of the FREECHOICE Stores style back wall installation. The way to go signage as 8 illustrated above is the alternative sign that is to be used when legislation prohibits the word tobacconist; this is currently the case in NSW UNIFORMS. FREECHOICE Stores has a complete range of uniforms available to cater for all climates through out Australia. The complete range can be accessed from the members section of the web-site under uniforms. To order any of the items available please follow the necessary steps. Orders will only be accepted through the web-site. You currently receive 4 free uniforms per annum as part of our commitment to promote the brand. These come in the way of 2 Polo’s and 2 business shirts either male or female or a combination of both. LIGHTERS. FREECHOICE Stores provides 2 types of quality branded FREECHOICE Stores lighters (Bic & Stelco) at very reasonable prices. These lighters are required to be available for sale within all outlets at all times. You can only purchase these lighters through the FREECHOICE Stores web-site. To order the lighters please follow the necessary steps. Orders will only be accepted through the web-site. 9 BUSINESS CARDS. Business cards are available at a great rate through Extreme printing. If you are interested in having business cards produced please notify Head office and we will supply you with the appropriate form to complete. CONTRACTUAL INFORMATION & REQUIREMENTS. PHILIP MORRIS LIMITED Please refer to attached précis on page 15 & 19 IMPERIAL TOBACCO AUSTRALIA Please refer to attached précis on page 20 & 21 BRITSH AMERICAN TOBACCO AUSTRALIA Please refer to attached précis on page 22 - 30 PROMOTIONS PRICE DISCOUNTING. Promotions will only be paid on products that are purchased directly from the 2 manufacturer’s telesales operations and through the electronic QUATRO ordering system for BATA. The only exception to this is that BATA will pay on outside purchases on scan data provided proof of purchase can be supplied if requested. (There may be a cost involved in retrieving this information that BATA has the right to deduct from payments.) All 3 manufacturers will run promotions on a regular basis. The size and frequency of the promotions are determined by market trends. To qualify as an IPC (Independent price cutter/Specialist Tobacconist) you are required to meet cigarette manufacturers set criteria. (Refer criteria on page 29) 10 PAYMENTS AND ALLOCATIONS ON PROMOTIONS. PHILIP MORRIS LIMITED. SCANNING. (DEFERRED.) PML’s promotional support is paid via direct debit to your Bank a/c from FREECHOICE Stores Head Office at the end of the promotion based solely on scan data information. The promotion will be paid using opening and closing dates; you will only be paid on compliant retail sales. Eg promotion runs from 01/01/05 to 31/01/05 any compliant promotional stock sold during that period as determined by the scan data will be paid to you via FREECHOICE Stores Head Office approx. 3 - 4 weeks after the end of that promotional period. They take into consideration your declared wholesale/retail split. You will not be paid any promotional support on your wholesale component of these sales. Scan Data/Sales on promotions must be within 15% of the purchases from PML. OFF INVOICE. PML also pays promotions directly off invoice on some products. You do not have an allocation with these products so you can therefore purchase as much as you like and you will be paid on the entire amount. (There is no retail and wholesale consideration for promotions that are off invoice.) Off invoice promotions amounts must be deducted and reflected in the end sell price for retail sales. PML’s Promotional advice sheet is posted on the FREECHOICE Stores web-site prior to the commencement date. You will find the promotional advice sheet in the store login section under promotions. IMPERIAL TOBACCO AUSTRALIA Imperials promotional support is paid by cheque direct to you from ITA or credited to your account at the end of the promotion. You will be given an allocation based on your average weekly purchases plus a % increase multiplied by the number of weeks the promotion is running. They will also take into consideration a wholesale retail split as determined by your ITA representative or Area Manager and adjust your allocations accordingly. (You will be paid on the stock purchased during the promotional period in most states. Some states will pay you on the entire allocation given.) ITA’s Promotional advice sheet is posted on the FREECHOICE Stores web-site prior to the commencement date. You will find the promotional advice sheet in store login section under promotions BRITISH AMERICAN TOBACCO AUSTRALIA. SCANNING. (DEFERRED.) BATA’s promotional support is paid via direct debit to your Bank a/c from FREECHOICE Stores Head Office at the end of the promotion based solely on scan data information. The promotion will be paid using opening and closing dates; you will only be paid on compliant 11 retail sales. Eg promotion runs from 01/01/05 to 31/01/05 any compliant promotional stock sold during that period as determined by the scan data will be paid to you via FREECHOICE Stores Head Office approx. 3 – 4 weeks after the end of that promotional period. They take into consideration your declared wholesale/retail split. You will not be paid any promotional support on your wholesale component of these sales. OFF INVOICE. BATA also pays promotions directly off invoice on some products these tend to be on the Holiday family and Stradbroke. You do not have an allocation with these products so you can therefore purchase as much as you like and you will be paid on the entire amount. (There is no retail and wholesale consideration for promotions that are off invoice.) Off invoice promotions amounts must be deducted and reflected in the end sell price for retail sales. BATA’s Promotional advice sheet is posted on the FREECHOICE Stores web-site prior to the commencement date. You will find the promotional advice sheet in store login section under promotions. STUART ALEXANDER. Stuart Alexander promotional support is paid via FREECHOICE Stores Head Office at the end of the promotion based solely on scan data information. The promotion will be paid using opening and closing dates; you will only be paid on compliant sales, but will receive a 50% bonus payment on all compliant sales. Eg promotion runs from 01/01/05 to 31/01/05 any compliant promotional stock sold during that period as determined by the scan data will be paid to you via FREECHOICE Stores Head Office approximately 3 weeks after the end of that promotional period. You are able to purchase stock through any source available to you. Stuart Alexander’s Promotional advice sheet is posted on the FREECHOICE Stores web-site prior to the commencement date. You will find the promotional advice sheet in the store login section under promotions PURCHASE ANALYSIS FORM. To be completed on the FREECHOICE Stores purchase analysis form only. Must be correct and cross balanced. This report is to be received by FREECHOICE Stores Head Office no later than the 5th day of the following month. These reports are used to ensure that your deferred payments are paid correctly by all the manufacturers and they are also used as a scan verses purchases check. Please contact FREECHOICE Stores Head Office should you require a forms. LICENCE FEE OBLIGATIONS. The licence fee is due and payable by the licensee (3) times per annum (four – (4) monthly in advance.) February, July and November. Late payment will result in the withholding of any monies owed to you until payment is received in full. 12 OUTSTANDING ACCOUNTS All outstanding accounts are listed in your store section on the Web site. Any monies owing to FREECHOICE Stores Head Office such as and not limited to unpaid Licence Fees, Free Scan Support Fees can and maybe deducted from any monies owing to the Franchisee. ASSIGNMENT. The license and any consent granted are personal to the licensee only. The Licensee must not, without prior written consent of the company agree, attempt offer or purport to sell, sub license, pledge, assign, mortgage or otherwise part with, or attempt to part with, or otherwise deal in any way with the Trade Mark “ FREECHOICE Stores – Tobacconist” and the license and the consent granted herein. SALE OF BUSINESS. When selling the business as a FREECHOICE Store franchise, you are required to provide to FREECHOICE Stores notification and contact details of the prospective purchaser at least 30 days prior to the intended settlement date. We are legally obligated to give all prospective franchisees 14 days to look through the full documentation and to seek legal advice if deemed necessary and then we are required by law to offer a further 7 day cooling off period once all agreements have been signed and returned. There is a one off licence consideration fee charged to the new franchisee upon purchasing the business; the amount of this consideration fee is disclosed in the Principle Licence Agreement. Failure to pay the licence consideration fee prior to settlement may result in the loss of rebates from the manufactures, until payment is forthcoming, and/or non acceptance as a FREECHOICE Stores franchisee subjecting the outgoing Franchisee to penalties as stipulated in the Defaults and Remedies clause of the Principal Licence Agreement.. The licensee is permitted to sell the business as an independent store, provided that the financial benefits received as a member of FREECHOICE Stores is not included as part of the sale and that all moneys outstanding for the term of the agreements are paid in full to FREECHOICE stores at the time of the sale. The FREECHOICE Stores shop fit and Free Scan system remains the property of FREECHOICE Stores at all times and will be removed should the new owner/s not wish to remain a member of FREECHOICE Stores. If you wish to sell the business with the FREECHOICE Stores license attached you must adhere to the Assignment paragraph stated above. LEGISLATION. All items discussed in this policy must adhere to all State and National legislation. If you have any concerns over any of these requirements and would like advice as to how they fit your particular States legislation requirement you can either visit the legislation section on the members page of the FREECHOICE stores web-site or you can contact FREECHOICE Stores head office immediately to have your concerns addressed. 13 CONFIDENTIALITY. All FREECHOICE Store licensees must keep confidential all terms and conditions relating to the Cigarette Manufacturers and FREECHOICE Stores agreements. Any information gained in relation to FREECHOICE stores business must not be disclosed unless required by law. 14 Précis Philip Morris Ltd Trading Term Agreement Term of Agreement 1st September 2006 through to 31st August 2011. Shop Fit Allowance 3.1 (b) 3.2 (a) 3.2 (b) PML will replace back walls due to fair wear and tear in current FREECHOICE Stores. Replacement determined by the Franchisor. PML will provide a shop fit allowance up to $14,500 for new back walls and for the replacement of current back walls due to fair wear and tear. Part of the shop fit allowance can be utilised to develop the next generation red style concept store. (Corporate colours) Consequences as a result of changes to Law 6.2 (c) Where in the opinion of PML there has been a change in the law which substantially deprives PML of the benefits to PML contemplated by this Agreement in a State or Territory of Australia, PML must inform the Franchisor of the change and any proposed amendments to this Agreement. PML will allow the Franchisor at least 60 days to consider the proposed amendments before ceasing to pay the Franchisor allowances. PML agrees to consider any reasonable submission made by the Franchisor before the expiration period which would enable PML and the Franchisor to continue the operation of this Agreement. Schedule 1 Part A – Outlets Definition. Outlet – means any outlets owned, operated or controlled by the Franchisor and/or trading under the banner of FREECHOICE STORES – TOBACCONIST existing at the date of this Agreement and any such outlets that may come into existence during the operation of this Agreement. 15 Part B – PML Core Range All PML Products. Part C - Allowances Rebate - means a payment of a PML Allowance paid off invoice or in arrears, as specified below, to the Outlets. Merchandising Allowance PML must pay the outlets a Merchandising Allowance of $6.50 for every 1,000 PML Cigarettes and $3.00 for every 1kg of PML RYO Tobacco the Outlets purchase from PML. (a) (b) PML will pay the Outlets the Merchandising Allowance on purchases made by outlets from PML Provided the Outlet complies with Part D obligations the merchandising allowance will be paid as an off-invoice Rebate. Volume Allowance PML will pay the outlet a Volume allowance of $20.00 for every 1,000 PML Cigarettes subject to the below conditions. (a) The Volume Allowance will be payable to the outlet on incremental Volume, at the end of each month, deferred through the franchisor. (b) Minimum volume targets will be set and agreed for each outlet, by month at the commencement of the contract and then revised after 2 years. The initial targets will be set on your corresponding month of the previous year. (c) Maximum payable Volume Allowance will be $2000.00 per quarter per outlet. (d) Any new outlet that can not provide 12 months Scan Data / Sales Data will be eligible for the volume Allowance based on an established market share by demographics, as determined by PML. Volume achieved in excess of the established market share will be entitled to the volume allowance. (e) The amount of volume allowance for each month will be determined in accordance with the Scan Data/Sales Data/Weekly Reports prepared by AC Nielsen & provided to PML. (f) Provided Outlets comply with all obligations in relation to this Agreement the Volume allowance will be paid as a rebate. (g) The Franchisor will pay the volume Allowance to the relevant outlet on a deferred basis. 16 General Allowance (a) PML must pay the Franchisor a deferred Rebate of $0.50 for every 1000 PML Cigarettes purchased by the Outlets. (b) The General Allowance is payable at the conclusion of each calendar month. (c) The General Allowance will be retained by the Franchisor for payment to the Outlets for developing the next generation retail standards and total compliance to the Franchisor and PML Retail Trading Term Agreement. (d) The payment of the General Allowance to the Outlets is at the Franchisors absolute discretion and is subject to and on the basis that the Outlets fulfil the covenants and obligations of the Franchisors policy and procedures manual, Licence Agreement and Free Scan Hardware and Software Hiring Agreement / Compliance to next generation retailing standards. (e) At the discretion of the Franchisor it may be determined these accumulated funds can be used to fund the implementation of the Franchisors and PML’s agreed terms and any such determination by the Franchisor shall be final and binding. Part D – Franchisor/Outlet Obligations (a) Each Outlet must ensure they: (i) accepts for resale any existing or new PML Products which PML may nominate from time to time; (ii) maintains exclusive PML items; (iii) only stock’s PML Products in PODPs; (BSDU’s) (iv) allows a minimum of 40% of the Dispensing Area for PML Products, excluding RYO Tobacco Products or Incidentals, in accordance with the Outlet specific ‘plan-o-gram’ supplied by the Franchisor and agreed by PML (and as revised by the Franchisor and PML from time to time). PML Products are to occupy the primary display areas (as determined by PML); (v) Allow the franchisor to provide PML with the Outlet’s [Sales/Scan] Data for Total Industry Products; (vi) Allows PML to run promotions, including Case Deals, with unlimited brands per promotion: 17 PML can choose to pay for Promotional Pricing either directly offinvoice or as a deferred payment; if payment is made deferred it will be payable on Retail Sales only based on data supplied by IDM/Franchisor, and as agreed by PML. (vii) accepts and consents to receive PML brochures and trade information delivered by PML from time to time; and (viii) will not permit any advertising material of any supplier of goods other than PML or its related body corporate to be affixed to, suspended from or to obstruct in any way any of the Items installed at the Outlet (b) Each outlet must ensure they: (i) are aware of the arrangements set out in Item (a) above and are to co-operate with PML representatives to maintain these arrangements; and (ii) recommend PML Products are no higher than the relevant competitor’s products based on normal selling price, and that the maximum sell price of PML cigarette packets be 12% mark-up and for PML cigarette cartons be 8% mark-up. (iii) do not allow RYO tobacco products or any Incidentals to occupy more than 14.3% of the Dispensing Area, this will be determined by the store specific planogram. (c) Scan Data/Sales Data must be within 15% of total purchases from PML. (d) If your Outlet does not comply with the Franchisor/Outlet Obligations in Item (a) of Part D of Schedule 1, PML will provide written notice of the breach to the Franchisor to advise the Outlet to remedy the non compliance within 28 days. Unless the non compliance is remedied within 28 days, PML will not pay the Merchandising Allowance or Volume Allowance in respect of that Outlet, for the period of time that Outlet remains non-compliant, as determined by PML. (e) The Franchisor supplies PML unconditional access to Scan/Sales Data in its entirety, via IDM. (f) The Franchisor will provide PML with each Outlet’s percentage of Retail Sales vs Wholesale sales as requested and agreed by PML from time to time Place all orders with PML through PML’s specific electronic ordering system (currently e-orders.). 18 Summary of Rebates Each store provided they meet the terms and conditions of the contract will be eligible to the following rebates. PART 1 $3.00/KG Off invoice on all PML RYO Tobacco $6.50/1000 Off invoice on all purchases made through PML $0.50/1000 Deferred payment to all stores who comply with the General allowance terms and conditions. $7.00/1000 Rebate to outlet. PART 2 $20.00/1000 Volume allowance Over and above payment. This amount is to be read in conjunction with the requirements sent out in the Volume allowance of this précis. 19 Precis Imperial Contract. Term of Agreement: 1st October 2003 through to 30th September 2008. Reference FCS Conditions and Allowances Item 4 Minimum of 20% TMC trays with stock blocked vertically. Set to agreed planograms provided by Freechoice. Minimum of 67% of the existing dedicated RYO space in prime position. As per agreed planogram provided by Freechoice Provide a paper unit to be displayed on the front counter in an agreed position (legislation permitting) (Copy Attached) Scan Data to be provided to ITA in an agreed format. Tally Ho label to be worn on the Freechoice uniform for the duration of the contract. (Legislation permitting) Accept all new lines presented by ITA with a 12-week review period Price Highlighting for promoted brands where legislation permits Agreed acceptance of marketing initiatives. Agreed promotional calender for ITA. Stock to be purchased from ITA Saleslink in order to receive off invoice and deferred display and volume rebates. Item 4 Item 4 Item 7 Item 7 Item 8 Item 8 Item 8 Item 8 Item 8 All conditions & Allowances are subject to the relevant State or territory Legislation Reference FCS Conditions and Allowances Item 5 Payment $1.80/1000 & $1.80/kg off invoice on purchases through ITA Saleslink. Item 6 Payment $3.20/1000 & $3.20/kg deferred on purchases through ITA Saleslink. Payable approx. 14days after months end. 20 Tally Ho/Papers unit. (Where legislation permits) 21 BATA Retail Trading Agreement Letter of Intent information September 2006 1. Specialist Group Criteria (See Annexure A) To qualify as a Specialist Group Cigarette & Gift Warehouse Franchising Pty Ltd must follow and abide by the criteria set out in Annexure A. 2. Specialist Outlet Criteria IPC Status Criteria (see Appendix B) To qualify as an IPC, FREECHOICE Stores franchisees must be compliant with the IPC Criteria as stated in Appendix B. 3. Freechoice Stores In-Store Visibility (Schedule 2 (a).) 2. (a) Freechoice’s In-Store Visibility Requirements The Products and Point of Sale Material shall be in a position of Freechoice In-Store Visibility at a Site where the following requirements are met: (i) BATA shall be entitled to determine the placement and manner of display of Products and Point of Sale Material at the Site subject only to the entitlement of one (1) only of its Competitors to determine the placement and manner of display of its tobacco products and Point of Sale Material at the Site; (ii) The cigarette Products and Point of Sale material shall be allocated a minimum percentage Freechoice In-Store Visibility and number of display trays by State as follows: Display Unit NSW TMC VIC TMC QLD TMC -No of Bays No.Trays %In-Store Visibility No.Trays %In-Store Visibility No.T rays %In-Store Visibility 7 Bay x 7 Trays 42.00% 8 Bay x 7 Trays 42.00% NA 42.00% 9 Bay x 7 Trays 42.00% NA 42.00% 42.00% 42.00% 22 Display Unit SA TMC WA TMC TAS Facings -No of Bays No. Tra ys %In-Store Visibility No.Trays %In-Store Visibility No.Trays %In-Store Visibility 7 Bay x 7 Trays 42.00% 42.00% NA 42% 8 Bay x 7 Trays 42.00% 42.00% NA 42% 42.00% NA 42% 9 Bay x 7 Trays Manufactured tobacco Products shall be allocated 35% of Freechoice In Store Visibility (iii) In so far as possible, each Product shall be displayed in a Site immediately above, below alongside another Product of BATA’s choosing. (iv) Where Freechoice In-Store Visibility is provided at a Site pursuant to this Clause 2 (a) the Customer or the Franchisee as relevant which owns and/or operates such Site shall be deemed to have complied with Clause 8 of Annexure B of this Agreement in respect of that Site only CATEGORIES OF REBATES 4. FREECHOICE In-Store Visibility rebate In consideration of each Franchisee complying with their obligations pursuant to Schedule 2(a), BATA will pay: (A) to each Franchisee in respect of cigarette Products purchased by it, a rebate of $1.00 per Mille Off-Invoice; (B) (C) to each Franchisee in respect of tobacco Products purchased by it, a rebate of $2.00 per kilogram Off-Invoice; to each Franchisee, in respect of BATA cigar Products purchased by it, a percentage reduction in the wholesale price of 3% Off-Invoice. 5. Scan Data Rebate For the timely provision of clean accurate scan sales data exclusively to the Company in the required electronic format. - Rebate $0.50/1000 - Paid deferred on all scan data sales – both Retail & Wholesale 6. Base Market Share - Base Market Share for FREECHOICE as at the commencement of this agreement is ??? % maintaining the Base Market Share you will receive: - Rebate $1.75/1000 - Paid on all scan data sales – both Retail & Wholesale. 7. Target Market Share - Target market Share for FREECHOICE Stores as at the commencement of this Agreement is 23 - ???% . To maintain payment for the year we must have a MAT Retail Market Share of ??? % by first review and maintain it through out the year. Rebate $0.50/1000 Paid on all scan data sales – both Retail & Wholesale. 8. Next Generation Retailing. BATA must pay the Franchisor a deferred Rebate of $0.25 for every 1000 BATA Cigarettes purchased by the Outlets. The General Allowance is payable at the conclusion of each calendar month. The General Allowance will be retained by the Franchisor for payment to the Outlets for developing the next generation retail standards and total compliance to the Franchisor and BATA Retail Trading Term Agreement. The payment of the General Allowance to the Outlets is at the Franchisors absolute discretion and is subject to and on the basis that the Outlets fulfil the covenants and obligations of the Franchisors policy and procedures manual, Licence Agreement and Free Scan Hardware and Software Hiring Agreement / Compliance to next generation retailing standards. At the discretion of the Franchisor it may be determined these accumulated funds can be used to fund the implementation of the Franchisors and BATA’s agreed terms and any such determination by the Franchisor shall be final and binding. NEW REBATES Rebates subject to change in accordance with the terms and conditions of the Trading Agreement as expressed in this précis. In Store Visibility Scan Data Rebate Base Market Share Target Market Share Next Generation Retailing TOTAL $1.00/1000 $0.50/1000 $1.75/1000 $0.50/1000 $0.25/1000 Off Invoice Deferred Deferred Deferred Deferred $4.00/1000 24 ANNEXURE A SPECIALIST GROUP CRITERIA FREECHOICE STORES HEAD OFFICE OBLIGATIONS To qualify as a Specialist Group the following criteria must be met. These criteria are to be read in conjunction with, but subject to, any retail trading agreement with BATA. 1. A Specialist Group must have a current and binding franchise agreement with all group retailers, which complies with the Franchising Code of Conduct. Independent audits will be conducted from time to time to measure compliance with this requirement subject to Legislation. 2. Sales Data Management and Transmission (i) A Specialist Group must maintain and operate a centrally controlled data management system (group controller) for the benefit of the group retailers, which shall: (a) be centrally located; (b) receive data from all group retailer stores daily and be capable of doing so twenty-four (24) hours per day, seven (7) days per week; (c) amalgamate data from all group retailer stores daily into a format specified by BATA and transmit such data to BATA in accordance with Clause 2 (ii) of this Schedule; (d) generate internal reports for individual retailer stores and the group as a whole, including but not limited to, sales performance reports and reports as to compliance with BATA retail trading agreements; (e) remotely retrieve data not received from group retailer stores; and (f) maintain and update for the benefit of the group all files including but not limited to BATA’s wholesale pricing and product files; (ii) A Specialist Group shall at any time stipulated by BATA daily, seven (7) days per week, provide to BATA one consolidated file of sales scanning data; (a) for all wholesale sales and retail sales of all tobacco products and accessories generally, including the Products, made from all group retailer stores via the point of sale scanning system at such stores; (b) no later than 6:00am the day following the sale; (c) three hundred and sixty five (365) day per year; (d) which identifies both Wholesale Sales and Retail Sales individually; (e) which, in respect of sales of the Products does not represent more than a 15% variation compared to BATA purchases. (Where the Products are purchased from a wholesaler other than BATA, the Specialist Group will provide BATA with original invoices showing line-item-transactions); and (f) which is in such format as BATA shall stipulate, without errors or omissions. 25 (f) which is in such format as BATA shall stipulate, without errors or omissions. (iii) A Specialist Group must ensure the integrity of the data provided to BATA by: (a) ensuring that all transaction data is written to a centrally controlled database. (b) ensuring that all transactional data is represented in the consolidated file provided to BATA, in accordance with Clauses 2(i) and 2(ii) of this Annexure. (c) 3. where required by BATA, and subject to Legislation to provide independent auditors access to review the Specialist Group’s IT environment for the purposes of assessing the completeness and accuracy of the data as specified in Clauses 2(iii)(a) and 2(iii)(b) of this Annexure. Electronic Ordering All group retailers shall place all BATA orders for the Products electronically BATA’s specified electronic ordering system. 4. 5. through Retail Branding (a) The Specialist group name shall be a registered business name and its logo shall be registered as a trade mark. (b) The Specialist Group shall develop and maintain in consultation with BATA a retail brand portfolio (style guide) detailing the requirements and specifications for the use of the group name, colour and logo. (c) All group retailer stores shall have clearly displayed external and internal signage consistent with the group retail brand portfolio. (d) Management and employees of group retailers must wear group approved uniform at all times when dealing with customers. Retail Professionalism A Specialist Group shall at all times provide: (a) an infrastructure including, but not limited to, appropriately qualified personnel, that provides support to group retailers in the areas of IT, administration, field operations, marketing and training. (b) operating standards and manuals that deal with each of the following: (i) training on subjects relevant to group retailers’ business, including but not limited to the following: (A) systems and processes; (B) the franchise agreement and Franchising Code of Conduct; (C) group policies and procedures; 26 (D) inventory management; (c) 6. (E) stock and store presentation; and, (F) category management (ii) systems – hardware & software implementation & utilisation; (iii) retail branding requirements including locations, usage etc, on uniforms, signage, stationery and the like. (iv) retail brand portfolio (style guide); (v) product portfolio including product list, pricing, display, codes; and (vi) retail operating standards. a BATA activities business plan developed in consultation with and approved by BATA Internal Communication A Specialist Group shall: (a) have the ability to and shall, communicate within 48 hours (except in the case of clause 6(a) (viii) in which case the Specialist Group has 7 Business Days) to all group retailers on the following: (i) BATA promotions \ pricing; (ii) product launches \ recalls \ Product or marketing initiatives; (iii) group retailer compliance to trading terms \ promotions; (iv) legislation \ industry updates; (v) group retailing standards \ performance against business targets and trading terms; (vi) reporting of internal and external business performance; (vii) group policy and procedures updates; (viii) manufacturers rebates and payments by the Specialist Group to group retailers; and, (ix) general business matters. (b) provide a system that facilitates two way communication to and from group retailers in respect of the matters set out in Clause 6(a) of this Schedule. (c) establish and maintain a process that provides sharing of best practice across the group. 27 7. Product Assortment A Specialist Group shall take all practicable steps to ensure group retailers: (a) immediately accept Trial Products and BATA’s suggested stock weight for Trial Products and all BATA’s Product and marketing initiatives. (b) comply with all Legislation and other relevant laws. 28 ANNEXURE B SPECIALIST OUTLET CRITERIA FRANCHISEE’S OBLIGATIONS To qualify as an Independent Price Cutter (“Specialist”) the following criteria must be met. These criteria are to be read in conjunction with but subject to any Retail Trading Agreement. 1. A Specialist is a tobacco products retailer which, from each retail outlet owned and/or operated by it, has a monthly industry sales volume of greater than or equal to 250,000 cigarettes. 2. To qualify as a Specialist a minimum of 80% of a tobacco products retailer’s total monthly sales revenue must be derived from the sale of tobacco products. As a consequence of this requirement, subject to Clause 3 of this Annexure, BATA will not recognize retailers of petrol as a Specialist. 3. BATA may in its sole and absolute discretion recognise a tobacco products retailer as a Specialist notwithstanding that it does not meet either or both of the criteria set out in paragraphs 1 and 2 of this Annexure where BATA determines that such retailer, because of its position in the relevant market, can offer BATA a comparable commercial benefit. 4. Specialists retail tobacco products at a sale price lower than the recommended retail price. The criteria to be used by BATA to determine whether a tobacco products retailer qualifies as a Specialist in this respect is that its normal sell price for cartons, packets and twin-packs will be at a discount before any support is given by BATA, on major brands as identified by BATA, specifically: 5. (a) packets maximum mark up from the wholesale price of 12%; and (b) cartons maximum mark up from the wholesale price of 8%. Specialists stock an agreed range of the Products as follows: • • • • Cigarettes: Cigars: Manufactured Tobacco (RYO & Pipe) Tobacco Accessories - all brands and variants; - core range (as stipulated by BATA); - core range (as stipulated by BATA); - all BATA 6. Specialists do not disadvantage BATA by selling those Products identified by BATA as major brands at retailer margins which are greater than the retailer margins at which comparable Competitor products are sold. Compliance with this criteria is determined by reference to the wholesale price at which the Products and tobacco products of Competitors of BATA are sold to Specialists excluding price promotions. 7. Specialists accept and implement all marketing initiatives proposed by BATA in respect of the Products including, without limitation, all price and other promotional activities together with a minimum suggested stock weight and all Trial Product launch activities and other brand initiatives. 8. Specialists have installed at each retail outlet owned and/or operated by it a minimum of 6 Tailor Made Cigarettes (TMC) dispensing bays and provide to BATA, and maintain, Primary In-Store Visibility or Secondary In-Store Visibility (as defined by BATA). 29 9. Specialists must provide a minimum of 0.5 metres of clear counter space for the purpose of serving tobacco product customers on either side of the Point of Sale (POS) system. 10. Specialists must ensure that at all times at least one staff member with knowledge of the tobacco category, in the areas of key segments, price and brand and consumer profile, will be available to serve tobacco product customers. 11. Specialists must provide to the Specialist Group, who in turn will provide to BATA sales scanning information: (a) for all wholesale sales and retail sales of all products, including, but not limited to, the Products and tobacco products and accessories generally, made from all stores owned and/or operated by them via the point of sale scanning system at such stores; (b) three hundred and sixty five (365) days per year; (c) which identifies both Wholesale Sales and Retail Sales individually; (d) which does not represent more than a 15% variation compared to BATA purchases (Where the Products are purchased from a wholesaler other than BATA, the Specialist will provide BATA, through the Specialist Group, with original invoices showing line-item-transactions); and (e) in such format as BATA shall stipulate. 12. Specialists ensure that any promotional rebates which BATA may in its discretion provide are fully reflected off their normal retail selling price. 13. A Specialist must have entered into a signed franchise agreement with a Specialist Group which complies with the Franchising Code of Conduct. Independent audits will be conducted from time to time to measure compliance. 14. Specialists must trade under the business name of a Specialist Group and must display signage both internal and external in accordance with the Specialist Group’s style guide, policy and procedures and such signage shall be of a quality, size and prominence, subject to law, as detailed by the Specialist Group to which the Specialist belongs. 15. All managers and employees of Specialists who deal with customers must wear uniforms approved by the Specialist Group to which it belongs and which is in accordance with the Specialist’s Group’s style guide. 16. Specialists adhere to the policy and procedures of the Specialist Group to which the Specialist belongs regarding Retail Branding, Retail Promotion, Internal Communications and Product Assortment. 17. Specialists place all orders with BATA for Products through BATA’s specified electronic ordering system. 30 FREECHOICE STORES CONTACT DETAILS. ENQUIRY CONTACT Accounts payable/receivable Deferred rebate payments EFTPOS Lighters Business cards Uniforms Monthly purchases Quatro/E-Orders Free Scan ADSL Broadband Hardware/Software support Hardware/Software (Hiring new) Web Site Passwords Legislation Promotions Promotions compliance Planograms Shop-fits Manufacturer enquiries Insurance Internal/External signage Sale of Business Contracts/Franchisee compliance Contracts/Manufacturers compliance New Franchise enquiries Incentives Felicity Beynon Judy Livingston Felicity Beynon/Judy Livingston Louise Mckay/Peter Contencin Felicity Beynon/Simon Beynon Felicity Beynon Judy Livingston Peter Radnedge/David Fitzpatrick Peter Radnedge/David Fitzpatrick Peter Radnedge/David Fitzpatrick Peter Radnedge/David Fitzpatrick Travers Beynon Peter Radnedge/David Fitzpatrick Travers Beynon Simon Beynon Simon Beynon/Judy Livingston Judy Livingston/Travers Beynon Simon Beynon Simon Beynon Peter Contencin/Simon Beynon Peter Contencin/Simon Beynon Simon Beynon Peter Contencin/Simon Beynon Peter Contencin/Simon Beynon Peter Contencin/Simon Beynon Peter Contencin/Simon Beynon Peter Contencin/Simon Beynon 31 FREE SCAN HARDWARE & SOFTWARE HIRING AGREEMENT - (Annexure to Disclosure Document) COMMON QUESTIONS AND ANSWERS Q. Am I HIRING, BUYING or LEASING the Hardware and the Freescan Software program; incorporating Free Choice Stores specifically designed “Data Transfer Management System”? A. You are HIRING the Hardware and the Freescan Software program; incorporating Free Choice Stores specifically designed “Data Transfer Management System”. Q. Do I ever own the Hardware and Freescan Software program; incorporating Free Choice Stores specifically designed “Data Transfer Management System”? A. You never own the Freescan Hardware or Software program; incorporating Free Choice Stores specifically designed “Data Transfer Management System”, you are hiring it, and only have the right to use it as a Free Choice Stores Licensee. (1) a) You may at the end of the agreed term return the Hardware and Free Scan software to the Company. b) The Company can remove the the Freescan software from the hardware and the Licensee can keep the hardware at no cost. (Conditions apply) (2) Extend the terms of the agreement at a fair market price, upon the Companies examination of the equipment to determine its suitability and/or limitations to continue to perform substantially in accordance with its condition and anticipated future usage. (Maximum term if extension granted twelve (12) months at any one time with no additional hiring fees, the Annual Support fees remain the same). (3) Enter into a new Deed of Variation Free Scan Hardware and Software Hiring Agreement for the supply of new hardware and software. Q. Am I responsible if the equipment breaks down? A. You will be responsible for the maintenance, replacement parts, cleaning, or repairs of your rented equipment. (After the warranty period.) Q. What am I paying a one off payment of $7,176.00 plus GST for? And is it refundable? A. You are paying $7,176.00 plus GST for the Installation, hire and use of the Hardware and Freescan Software program; incorporating Free Choice Stores specifically designed “Data Transfer Management System” for the agreed term of the agreement, installation and training for two days. and it is not refundable • $4,551.00 plus GST Hardware (Incorporating Data Transfer Management System) • $1,725.00 plus GST Freescan Software • $ 900.00 plus GST Training Q. What am I paying $700.00 plus GST for annually? And is it refundable? A. Free Scan Hardware and Software Help desk. The processes and costs involved in extracting data daily, compiling and transferring data to the manufacturers from Free Choice Stores Head Office server to comply with Cigarette Manufacturers contractual 32 arrangements. Receiving price and product updates. Administrative cost involved with BATA promotional compliance reports & invoicing. Communication & information transfer between Head Office and store and Vice Versa through Freescan FTP program, and communication through the Free Choice Stores Web site. 24/7 Telephone support on Freescan software and Hardware. This fee is not refundable. Q. Am I required to insure the Equipment? A. Yes. If you are under the Free Choice Stores Company insurance policy scheme this has been incorporated in the policy. If you elect to take out your own insurance. The equipment and software must be insured for normal risks including electrical/electronic breakdown. Q. Do I need to have a separate telephone line for the equipment to transfer data daily? And do I have to provide Internet access? A. Yes. (You must provide at your expense a Telstra internet ADSL/Broadband telephone connection. If Telstra ADSL/Broadband coverage is not available then a separate telephone line must be installed using a Big pond Internet dial up account.) Q. Are the payments to Free Choice Stores Tax Deductible? A. Yes. Q. What data is being extracted from my P.O.S. System daily? A. Consolidated data only, data pertaining to Tobacco products only. Wholesale and Retail Sales nominated by you the Licensee. Q. Can I terminate the Free Scan Agreement? A. Yes, At the expiry of the Agreed Term. Q. Can I load other programs on the P.O.S. Equipment? A. No. Not without written consent. Q. Will the Free Scan system reduce the speed of customer service? A. No. Q. What amount of training do I receive on the computer? A. On the day of installation. You will be trained until 3.30pm. The following day you will receive training from 8.30am to 3.30pm. 33 EXAMPLE STRICTLY PRIVATE & CONFIDENTIAL PRICING STRUCTURES CURRENTLY BEING USED STORE NAME: COOLANGATTA Price points available Price Code Description 1 ITA Major Cigarettes Shop Price Packet Bone Fide 1 Carton Packet Carton Bone Fide 2 Packet Carton % Mark up % Mark up % Mark up % Mark up % Mark up % Mark up 9.00% 5.00% 1.00% 1.00% 2.00% 2.00% 2 BATA All Other cigarettes 12.00% 8.00% 2.00% 2.00% 3.00% 3.00% 3 ITA Tobacco 10.00% 7.00% 4.00% 4.00% 5.00% 5.00% 4 Cigars All Others Dry 17.50% 10.00% 5.00% 5.00% 6.00% 6.00% 5 PML Major Cigarettes 8.50% 5.00% 0.00% 0.00% 2.00% 2.00% 6 PML All Other cigarettes 12.00% 8.00% 1.00% 1.00% 3.00% 3.00% 7 Imported AllOther Cigarettes 17.50% 10.00% 5.00% 5.00% 6.00% 6.00% 8 BATA Tobacco 11.00% 8.00% 4.00% 4.00% 6.00% 6.00% 9 BATA Major Cigarettes 10.00% 5.50% 2.00% 2.00% 2.00% 2.00% 10 Cigars Imported Wet 30.00% 17.50% 5.00% 5.00% 7.50% 7.50% 11 ITA All Other Cigarettes 12.00% 8.00% 2.00% 2.00% 3.00% 3.00% 12 PML Cigars 17.50% 10.00% 5.00% 5.00% 6.00% 6.00% 13 BATA Cigars 17.50% 10.00% 5.00% 5.00% 6.00% 6.00% 14 PML Tobacco 11.00% 8.00% 4.00% 4.00% 6.00% 6.00% 15 Ciagarettes All Others 12.00% 8.00% 5.00% 5.00% 6.00% 6.00% 16 Tobacco All Others 11.00% 8.00% 4.00% 4.00% 6.00% 6.00% 17 Tally Ho Papers 40.00% 15.00% 25.00% 15.00% 25.00% 15.00% 18 Rizla & Paper Papers 40.00% 15.00% 25.00% 15.00% 25.00% 15.00% 19 All Other Papers. 40.00% 15.00% 25.00% 15.00% 25.00% 15.00% 34 PRICE CODE DESCRIPTION OF PRRODUCT 1 ITA MAJOR CIGARETTES 1 1 1 1 1 1 1 1 1 BRANDON KS 40/200 ESCORT 20/200 ESCORT 25/200 ESCORT 35/210 HORIZON 50/200 HORIZON 20/200 HORIZON 30/150 PETER STUYVESANT 20/200 SUPERKINGS 20/200 2 BATA ALL OTHER CIGARETTES 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 ARDATH 25/200 BARCLAY 25/200 CARTIER VIRGINIA 20/200 CRAVEN A 20/200 CRAVEN A 25/200 DUNHILL FILTER 20/200 DUNHILL INTERNATIONAL 20/200 KENT IMPORTED 20/200 KOOL 20/200 ROTHMANS 20/200 ROTHMANS 25/200 SILK CUT 20/200 SPECIAL MILD 35/210 ST MORITZ 20/200 ST MORITZ 25/200 STATE EXPRESS 20/200 STERLING 25/200 TURF CORK 20/200 VOGUE 20/200 WILL S/M 35/210 3 ITA TOBACCO 3 3 3 3 3 3 3 3 3 3 3 3 3 AMPHORA 50/250 BANK 50/250 BLEND 11 50/300 CHAMPION RUBY 30/150 CHAMPION RUBY 50/250 DR PAT IRISHVS 50/500 DR PAT RR PP 50/250 DRUM 30/300 DRUM 50/250 FIVESTAR 50/250 LOG CABIN PKTS 50/500 LOG CABIN TIN 50/500 ROTTERDAM SHAG 50/500 6 6 6 6 6 6 PRICE CODE DESCRIPTION OF PRRODUCT ITA TOBACCO CONT. 3 3 3 STOCKMANS 50/250 WHITE OX 30/300 WHITE OX 50/250 4 CIGARS ALL OTHER DRY 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 H/W CAFÉ CRÈME MINI H/W CAFÉ CRÈME ORIENTALS H/W HALF CORONAS H/W CAFÉ CRÈME TIPPED H/W CAFÉ CRÈME H/W CORONA DELUXE H/W EXCELLENTE H/W LONG PANATELLA H/W SHORT PANATELLA H/W SLIM PANATELLA H/W SMALL CIGARS KING EDWARD SPECIALS KING EDWARD IMPERIALS K EDWARD INVINCIBLES OLD PORT COLT TIPPED OLD PORT COLT OLD PORT COLT PINTO RIT 1/2 CORONA RIT CORONA RIT LAVARDE RIT MOODS RIT MOOD FILT RIT MOOD TUBES RIT PIKUER RIT ROZET WHITE OWL INVINCIBLES WHITE OWL MINITURES WHITE OWL WINKS 5 PML MAJOR CIGARETTES 5 5 5 5 5 5 5 5 5 ALPINE 25/200 LONGBEACH 20/120 LONGBEACH 30/150 LONGBEACH 40/200 MARLBORO 20/200 MARLBORO 25/200 PETER JACKSON 20/200 PETER JACKSON 25/200 PETER JACKSON 30/210 PML ALL OTHER CIGARETTES 11 ITA ALL OTHER CIGARETTES ALBANY KS 20/200 ALBANY TRIMS 20/200 B&W 30/210 DU MAURIER 25/200 FORTUNE 35/210 11 11 11 CAMEL 20/200 JOHN PLAYER 35/210 MORE 20/200 12 PML CIGARS 35 6 6 6 6 6 6 6 6 ALBANY KS 20/200 ALBANY TRIMS 20/200 B&W 30/210 DU MAURIER 25/200 FORTUNE 35/210 LARK 20/200 MILD SEVENS 20/200 MARLBORO 100'S 20/200 11 11 11 CAMEL 20/200 JOHN PLAYER 35/210 MORE 20/200 12 PML CIGARS 12 12 6 6 PARK DRIVE 25/200 SUPERLIGHTS 30/210 12 12 6 VISCOUNT REGULAR 20/200 12 12 WILLEEM 11 1/2 CORONA WILLEEM 11 AMANDA WILLEEM 11 CORONA DELUXE WILLEEM 11 EX SEN 10 WILLEEM 11 LONG PANATELLA WILLEEM 11 OPTIMUM 7 IMPORTED ALL OTHER CIGARETTES 7 7 7 AMERICAN SPIRIT 20/200 DJARUMS 20/200 GUDANG GURAMS SURYA 20/200 12 12 12 WEE WILLEEM 11 WINGS 105 WINGS 75 13 BATA CIGARS 8 BATA TOBACCO 8 8 8 8 8 8 8 8 8 CAPSTAN RR 50/250 CAPSTAN VS 50/500 ERINMORE FLAKE/MIXTURE LUCKY STRIKE 50/250 PORT ROYAL 50/250 SAMSON 30/150 SAMSON 50/250 WINFIELD 30/150 WINFIELD 50/250 9 BATA MAJOR CIGARETTES 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 B & H 20/200 B & H 25/200 CAMBRIDGE 35/210 DUNHILL DELUXE 25/200 DUNHILL DELUXE 20/200 HOLIDAY KING 20/200 HOLIDAY 20/120 HOLIDAY 50/200 HOLIDAY EXTRA 25/150 HOLIDAY KING 30/150 HOLIDAY KINGS 50/200 LUCKY STRIKE S/P 20/200 STRADBROKE 40/200 WINFIELD 25/200 WINFIELD 20/200 13 13 13 13 13 13 13 13 13 13 13 13 13 13 13 CAPTAIN BLACK 20 MERCATOR SUNRISE MERCATOR JUPITER SHIM. DUETS SCHIM. HAVANA MILD SCHIM. MINI MILD SCHIM. 1/2 CORONA SCHIM. CALENDULA'S SCHIM. FLORINA SCHIM GILDEN SCHIM. HAVANA MILD 20 SCHIM. MINI MILD SCHIM. MONO SCHIM. SUPERIOR MILD SCHIM. VADA 14 PML TOBACCO 14 14 MARLBORO 50/400 MARLBORO30/150 15 CIGARETTES ALL OTHERS 16 TOBACCO ALL OTHERS 16 16 16 BORKUM RIFF MCBARENS OLD HOLBORN 17 TALLY HO 18 19 RIZZLA'S & PAPER PAPERS ALL OTHER PAPERS 10 CIGARS IMPORTED WET 36 37