Sunny, with occasional showers
Transcription
Sunny, with occasional showers
Retail Barometer Barometer: The Results Sunny, with occasional showers Well that seems to be the majority verdict of the independent party retailers who replied to the questionnaire which was sent out with the November issue of Progressive Party. Although 2010 was a tempestuous year in many ways, it appears that the party trade has managed to sidestep much of the doom, gloom and drama and is even managing a glimmer of optimism. That’s the spirit! Progressive Party reveals the results of this, the first ever survey into the health of the independent party trade. 40% So how’s business? Bearing in mind the difficulties that have been faced over the last 12 months by the UK retail market as a whole, it is encouraging to report that around two-thirds of the respondents to Progressive Party’s first retail barometer reported that their business is at least on a par with last year, some (40%) even showing signs of growth. A similar number, however (36%), reported a decline in their sales figures in the same period, making it safe to say that the 2010 has been somewhat contrary, with both high and low points. As the rest of the barometer results show, some areas of the party trade have shown real growth (the old favourites like balloons have been particularly popular) while others have been disappointing (Halloween didn’t quite manage to match up to the record-breaking year it had in 2009). What is particularly striking is that any decrease in business or spend hasn’t dented the party retailers positive attitude, with many respondents still reporting their plans for diversification and taking positive steps such as training courses. 15% How has business been for you, 2010 vs 2009? 17% ■ Significant growth ■ Marginal growth 21% 23% ■ Remained the same ■ Slight decline ■ Major decline 23% On a scale of 1 to 10 where do you think the UK rates as a ‘party nation’? ■ 4 out of 10 ■ 5 out of 10 ■ 6 out of 10 20% ■ 7 out of 10 13% 13% ■ 8 out of 10 ■ 9 out of 10 7% 7% 1% ■ 10 out of 10 Can’t get the staff Grumpy billionaire Lord Alan Sugar and Mary Portas - selfappointed Queen of Shops - are the two people most respondents would like to work alongside for the weekend. Very sensible, although quite how good they’d be at advising customers on which fancy dress costume to choose is unclear. It’s a fairly safe bet that Respondents would most like to they’d be better than some of the work alongside Lord Alan Sugar other names who crop up in the top ten though - Johnny Depp and Cheryl Cole may have been chosen for reasons other than their extensive retail or business experience… What famous person would you like to work in your shop with you for a weekend? Overall, results show that the UK party market is in good health A nation of party animals? We’re constantly being told by the mainstream media that the UK has a reputation for being a nation of partiers - but being famed for falling out of pubs isn’t the best way to judge the party market. So we asked independent party retailers to score the UK as a ‘party nation’. The results were positive - only 20% rated it as a 5 or below, with the most respondents (40%) scoring it 7 out of 10. Male Female 1 Lord Alan Sugar 1 Mary Portas 2 = Robbie Williams 2 = Lady Gaga 3 = Elvis 2 = Dawn French 3 = Johnny Depp 4 = Cheryl Cole 5 = Theo Paphitus 4 = Miranda Hart 5 = Peter Andre 6 Marilyn Monroe 7 = David Beckham 7 = Kate Middleton 8 Michael Buble 7 = Kirsty Allsop 9 Tommy Cooper 9 Lorraine Kelly 10 Groucho Marx 10 Kelly Brook DECEMBER 2010/JANUARY 2011 PROGRESSIVE PARTY 23 Service with a smile As suppliers and wholesalers continue to work on improving their service with an unprecedented number moving online and boasting of 24/7 ordering systems, up-to-date stocks records and drop-shipping capability, Progressive Party asked whether this had any affect on service levels. The answer was a resounding no, with only 27% of respondents believing that the service they received has actually improved. The loss of Woolworths made little difference to trade The Woolies affect Much was made of the demise of high street stalwart Woolworths, with pundits and commentators predicting that independent retailers would pick up much of the Woolies trade. It would appear that was simply wishful thinking, as 86% of respondents to this question reported that their business had remained unaffected by the loss of the store. In the last year service levels from suppliers have: Improved significantly 6% Improved slightly 21% Remained the same 43% Decreased slightly 25% Decreased significantly 5% What effect has the demise of Woolworths had on your business? Marginal growth 10% Remained the same 86% 4% Slight decline Discount traders As the party trade in the UK continues to grow, supermarkets and discount stores are leaping on the balloon-covered wagon left, right and centre. This is taking its toll on most party independents to one degree or another, with 79% admitting their business had been affected. Have the supermarkets and discount stores affected your trade throughout 2010? 21% ■ Major effect 34% ■ Moderate effect In-store face painting can draw the crowds. ■ No effect Do come in! 45% Not-so-big spenders At first glance the fact that most respondents (45%) found that their customers were spending less than they were in 2009 looks like bad news - but a third found that it hadn’t changed at all, despite belts being tightened across the country. In fact, a further quarter of respondents found that the average spend had increased. Considering the current retail situation across the UK, it’s an encouraging result. 24% 24 What promotions have you run in-store this year? Local PR/advertising 51% Leaflets 42% How did the average consumer Enhanced window displays 40% spend in 2010 compare to 2009? Multiple purchase discounts 26% ■ Increased In-store events 14% ■ Decreased Other 8% ■ About the same BOGOF offers 6% 45% 31% It would seem the tried-and-tested methods of drawing in the crowds are still the favourite, as more than half of respondents have advertised in their local press. Enhancing window displays - a promotional activity which costs very little other than time - has also scored highly, with 40% of respondents attempting to catch the attention of Joe Public as he strolls past. In-store events seem to be increasing in popularity - bringing with them both footfall and valuable free publicity - so it will be interesting to see if this promotional activity moves up a few places in next years survey. PROGRESSIVE PARTY DECEMBER 2010 / JANUARY 2011 Retail Barometer Barometer: The Results An industry under threat? Exactly how much of a threat the party industry is under is debatable, but it’s pretty clear that 2011 will be an interesting year for independent retailers. The ever-increasing numbers of discount stores cropping up on our high streets are considered to be the biggest threat, although the perilous state of the UK economy comes in a close second. What do you see as the major threat to the UK party industry in the next year? 6% 17% 28% ■ UK economy ■ VAT increase ■ Expansion of multiples and discount stores 29% 20% ■ Product price increase ■ Other Greetings cards are a popular diversification choice, like this card from Aliroo’s Jungle Buddies range Looking up The rise in internet shopping is having an adverse affect on party retailers. Irritants and annoyances If retailers want to remain ahead of the game then they need to take positive action! Expanding into other product areas and promotional activity were the top two most important factors in increasing trade over the past year. Great news for those retailers looking to try something different, not such great news for those who have been planning an expensive renovation - that came in bottom. What factors have had a positive effect on your business this year? 1 - Expansion into other product areas 2 - Promotional activity It’s that pesky economy again, overshadowing everything else as the main thorn in the party retailers proverbial side. Hot on its heels though, comes competition from a whole host of places, including the internet, supermarkets and discount stores. Parking and rent concerns are relatively low down the list, while the minimum wage increase is ruffling few feathers. 3 - Home partying What factors have had a negative effect on your business this year? 8 - Shop refit/improvements 4 - Supplier/stock 5 - Staff 6 - Other (including internet and new ventures) 7 - TV or film influences 1 UK economy 2 Internet competition Growth of the industry 3 Expansion of party products into supermarkets 4 Expansion of party products into discount stores 5 Increased local competition 6 Supplier issues 7 Parking issues 8 Increase in rent/rates costs It might just be the unshakeably sunny disposition of party retailers, but the responses to our questions about the growth of the industry were overwhelmingly positive. While just over half of respondents believed the industry had grown in last three years, almost the same amount expected the next three to be equally fruitful. 9 Other (including decline of high street, Ebay) Has the party industry has grown over the last three years? 10 Minimum wage increase Yes 52% No 21% Not sure 27% George Osborne, Chancellor of the Exchequer, unveiled his emergency budget - with VAT increase - on June 22nd. And will the party industry grow over the coming three years? Yes 50% No 14% Not sure 36% DECEMBER 2010/JANUARY 2011 PROGRESSIVE PARTY 25 Retail Barometer Barometer: The Results Adult costumes Top of the party pops 1 = Jack Sparrow It comes as no real surprise that balloons are the best selling product for party retailers, quickly followed by costumes and partyware. It is interesting, though, that gifts, cards and linen hire feature so highly in the list, above long-term industry favourites such as masks and jokes. This surprising result goes some way towards proving that diversification really is key to running a successful party retail business - the one-stop-shop is a What has been your biggest selling product area over the past year? 1 Balloons 2 Costumes 1 = Pirate Gratuitous shot of Captain Jack Sparrow, the inspiration behind 2010’s top-selling adult pirate costumes 3 Cheryl Cole 4 ‘Pink Ladies’ jacket 5 = ABBA and 70s 5 = Sesame Street - Big Bird Kids costumes 1 Victorian 2 = Fairy 2 = Ben 10 3 = Partyware 4 3 = Props and accessories Charlie Crow (robin and tabards) 5 = Christmas 5 Gifts 6 Cards 7 Linen hire 8 Toys Display props Masks 1 DVD player/digital photo frame for display 10 = T-shirts 2 Giant champagne bottle 10 = Jokes and novelties 3 Balloon arch 4 Wigs 9 10 = Helium gas 10 = Hen and stag accessories 5 = Tudor Balloons have performed well in 2010 Partywares 1 = Table confetti I need a hero! 1 = Foil garlands There are a few key products that each and every party shop knows it needs to keep in stock if it’s not going to become the laughing stock of the industry. The basics include plain balloons, large foil numbers and - of course - the Jack Sparrow and generic pirate costumes made hugely popular by the Pirates of the Caribbean films (the fourth in the franchise is coming out later this year and the official licence is held by Rubie’s). Surprising results include table confetti - proving the importance of add-ons - and DVD players and digital photo frames being used for displays more than balloon arches. 3 Hello Kitty disposables 4 = Blue Nose Friend 4 = Ben 10 Sky Lanterns are a new addition to the UK party trade and have already been named a hero product. Others 1 Large feather centrepieces 2 = Partybag fillers 2 = Bubbles 5 = Sky Lanterns Latex balloons 1 = Qualatex 11” 1 = Qualatex 12” 3 Birthday ages 4 Cream/Ivory for weddings 5 Qualatex ‘Double Bubbles’ 5 = Conwins foils valve Extending your reach Large numbers are the best-performing foil balloons The last few years have seen retailers expanding into areas outside their basic product base and the party trade is no different. Balloons took the top spot and are the most logical extensions if a party shop does not already carry a large range, but extending an offering to include cards and gifts will give most retailers a whole new string to their bow. Which product areas would you consider diversifying into? Foil balloons 1 Large numbers 2 Milestone birthdays 3 ‘Happy Birthday’ 4 Qualatex ‘Bubbles’ 5 Plain foils for printing Balloons 33% Gifts 22% Costumes 21% Other 13% Greetings cards 12% London 2012 merchandise 10% Party invites/stationery 7% Toys and games 9% DECEMBER 2010/JANUARY 2011 PROGRESSIVE PARTY 27 Retail Barometer Barometer: The Results All change! Balloon time There was no obvious trend which jumped out from the results when Progressive Party asked which occasions or areas had seen an increase or decrease over the last 12 months, indicating that while there is of course some movement up and down, the divisions within the party market have remained fairly steady year-on-year. Halloween was a disappointment to almost half of respondents after the recordbreaking year it had in 2009, but balloons are proving popular, both as individual purchases and as private design and decor work. It would appear that the consumer has finally cottoned onto the fact that there are alternatives to the expensive bouquets of flowers which are traditionally given to the object of your affections, with Valentine’s Day taking the top spot as the occasion which has seen the biggest increase in balloon business. New Year and Christmas balloons have also done well in the chart, presumably more to be used as venue decor for pubs, clubs and restaurants. It’s interesting to see that sales of birthday balloons have increased more than many of the other categories - a direct result of the increase in home partying perhaps? Which areas have generally increased or decreased for you this year: Occasions: Halloween: Increased Decreased Remained the same New Year: Increased Decreased Remained the same Christmas: Increased Decreased Remained the same Hen and Stag: Increased Decreased Remained the same Which occasions have seen the biggest increase in balloon business for you over the last 12 months? 20% 46% 33% 18% 23% 59% 21% 30% 49% 23% 16% 61% Other occasions: Increased Decreased 51% 15% Remained the same 34% Areas: Kid’s costumes: Increased Decreased Remained the same 27% 24% 49% Adult costumes: Increased Decreased Remained the same 22% 25% 53% Sexy costumes: Increased Decreased Remained the same 17% 25% 58% Balloon purchases: Increased Decreased Remained the same 58% 21% 21% Private balloon work: Increased Decreased Remained the same 42% 22% 37% Gas hire: Increased Decreased Remained the same 34% 16% 50% 1 Valentine’s Day 2 New Year 3 Christmas 4 Birthdays 5 Halloween 6 Wedding 7 Mother’s Day 8 Births/christenings 9 Birthday parties 10 Anniversaries 11 St Patrick’s Day 12 In Memoriam Birthday balloons - like this one from Pioneer - have increased in popularity thanks to the rise in house parties. In terms of balloons, what is your split in sales between: 24% Licensed 14% Gas rental 42% Foil 76% Generic 58% Latex 86% Commissioned jobs Dressed to kill The rise in Halloween costume business continued into 2010, with respondents seeing the biggest increase in this category. The big surprise perhaps came from the increase in using dress-up as part of adult birthday celebrations - although the recent rise in 1980s-themes costumes and neon colours should have been a hint, as those celebrating their 40th birthdays now were inevitably children of the 80s… Rubie’s Fallen Angel and other Halloween costumes are still popular although 2010 wasn’t quite as busy as 2009 Which occasions have seen the biggest increase in costume business for you over the last 12 months? 1 Halloween 2 Adult birthdays 3 New Year 4 General/on-demand 5 Christmas 6 Children’s birthdays What would you estimate is the percentage split in your sales between: 20% Licensed 76% Generic 42% Children 70% Adult 86% Sale 33% Hire DECEMBER 2010/JANUARY 2011 PROGRESSIVE PARTY 29 Retail Barometer Barometer: The Results Do you intend on attending any training courses over the next year? Keeping in touch It would appear that party retailers are a savvy lot, with most of you using trade magazines to ensure you stay up-to-date with the latest happenings in and around the industry. 89% Trade shows 71% Supplier advice 69% Internet sites and forums 61% Reps and agents 56% Trade associations 49% 30% No 28% Maybe 42% Roll on 2011 How do you maintain your links with the trade and make purchasing decisions? Trade magazines Yes It would appear that party retailers are a positive lot, with most respondents (59%) believing that 2011 will be better than 2010 and that they will be showing business growth at the end of the year. Unfortunately, 17% of respondents feel that they are in for a difficult year and expect their business to decline to some degree. 3% 14% 16% What are your predictions for your business over the next year? ■ Significant growth Spring Fair is the most visited trade show for the party industry ■ Marginal growth ■ Remain on par 23% 43% ■ Slight decline ■ Major decline Our sponsors On with the show With a certain amount of drama surrounding the various party trade shows over the past few years Progressive Party wanted to find out which shows are actually used by the industry. 36% of respondents didn’t attend any shows at all in 2010, but of those that did Spring Fair was the favourite by a good margin, with around half of those that actively visit trade fairs making this the top of their must-see list. Congratulations to Progressive Party for introducing this informative new survey; we are proud to have been a major sponsor. It’s very pleasing that such a high percentage of respondents plan to diversify into balloons this year and to find so many of our products on the Hero listings - should be a busy Spring Fair for us! Many congratulations to the winner of our sponsored prize, Catherine Pillar of Balloonatics in Teeside who wins £2,500 of Qualatex products.” What trade shows have you attended in the last year? Lois Devlin, Qualatex Europe Spring Fair 51% Autumn Fair 24% BCA Events 10% NABAS Events 7% Toy Fair 5% Other 3% Nuremberg Toy Fair 0% Amscan was delighted to show our support for this exciting survey and we found the results enlightening - particularly the fact that the number one spot for partyware is confetti and foil garlands, as confetti is an area we are looking to develop in 2011 and further in 2012. It’s also good to see that large numbers and milestone birthdays are top of the list for foil balloons; as an area that Amscan specialises in, it’s promising to see these results! We are very pleased to announce the winner of our prize is Rebecca Lee-Allen of Frog Orange in Headington, who wins a £1000 voucher to spend on the Amscan stand at Spring Fair.” Practise makes perfect Louise Wayman, Amscan International Of those respondents who had attended training courses in the last year (44% of all respondents) the majority had been working on their balloon offering, spending time sharpening up their design, decor and twisting skills. It’s also good to see that around a third of all respondents intend to attend a course of some description over the next year, pushing the industry forward and developing new skillsets. Have you attended any training courses in the last 12 months? Learning balloon sculpture - like this creation by Sue Bowler, CBA - is a great way to move your business forward Balloon-related training 68% General retail training 19% Other industry specific training 14% Cesar was very pleased to have been able to sponsor this exciting retail survey. We found it very interesting that generic themes are so strong in the children’s party market, as this is an area we are looking forward to developing and expanding in 2011. We are also thrilled to announce the winner of our prize is Clair McGregor of Party Godmother in Bishop Auckland. Clair wins £1,000 of Cesar stock!” Lynette Norris, Cesar UK Rubie’s are delighted to have been a part of this important snapshot of the UK’s party market. It’s encouraging to see that dress-up features so positively in the results. We are also happy to announce that Justin Atwell of Harlequin Fancy Dress is the winner of £2,000 worth of Rubie’s stock.” David Wootliffe, Rubie’s Masquerade DECEMBER 2010/JANUARY 2011 PROGRESSIVE PARTY 31