ROANOKE-CHOWAN HOSPITAL ONE SHEET.indd

FY 2012 REPORT (OCT 1, 2011-SEPT 30, 2012)
VIDANT ROANOKE-CHOWAN HOSPITAL, AHOSKIE
VIDANT ROANOKE
CHOWAN LEADERSHIP
As of January 1, 2013
Board of Directors
Barbara Earley, RN, Chair
Dixie Harrell, RN , BSN
Caleb Joe Forbes
Timothy Frei, MD
Truett Robertson
Lou Rodriguez, MD
Zenobia Smallwood, Ph.D.
Patricia Weaver Ramsey
Chief of Medical Staff
Lou Rodriguez, MD
Administrative Staff
Susan S. Lassiter, FACHE,
President
Susan Mitchell, Vice President
Patient Care Services
and Chief Nursing Officer
Jon Graham,
Vice President, Finance
and Chief Financial Officer
We marked a big change in January 2012 as our
health system became Vidant Health and we
announced that our name had changed. Vidant
Roanoke-Chowan’s promise of quality care and
exceptional patient and family experience has
remained the same.
In clinical developments, we opened a pediatric
unit and dedicated it as the Annie Eason Children’s
Unit in memory of the Ahoskie native who
was the beloved caregiver of three brothers from
Philadelphia – Arnold, Jerome, and Spencer Zaslow.
Their gift allowed us to expand children’s services
to include a pediatric outpatient asthma program.
In partnership with our physicians, we continued
our record of outstanding quality, achieving
zero harm to patients by exceeding 1,000 days
without a serious safety event. The commitment
and dedication of our physician leaders is evident
in other measures including:
• Zero cases of ventilator-associated pneumonia
• Zero central-line infections
• Zero serious events of harm and a 50 percent
reduction in safety events (7 total)
• A 53 percent reduction in total infections
hospital wide (16 total infections in past year).
We treated more emergency patients faster.
Although the total number of emergency
department visits increased 6.7 percent to
21,186 patient visits, we reduced wait times by
50 percent and shortened the average length
of stay.
We doubled the number of cardiac-monitored
(telemetry) inpatient beds to 16. We also
began a telehealth program enabling a critical
care specialist at Vidant Medical Center to view
a patient in our hospital and consult with our
medical staff. This link allows patients to receive
specialty care close to home and supports the
physicians practicing here.
The Joint Commission reaccredited our hospital,
and we received a number of awards and
recognitions. VHA Inc., a national network of
hospitals, recognized us for reducing hospital
readmissions for heart failure patients, which
means we are keeping our patients healthier and
providing resources for them to better manage
chronic illness and improve their quality of life.
The Vidant Wellness
Center in Ahoskie had
a great year, ending
the year with more
than 2,000 members
and 72,000 member visits. Group exercise
classes and participation nearly doubled, and
new programs were added.
The voice of the patient and family was part of
many decisions. Patient advisors served on
committees and advisory groups. One patient
helped with the design of a handicappedaccessible bathroom. Patient experience surveys
improved this year, and we ranked in the 77th
percentile compared to other hospitals in
the country.
In the area of community benefit, we provided
a free community health fair in May during
Hospital Week, an outreach activity we intend to
continue. We logged the highest-ever number
of hours of community health education and
screenings with seminars, health fairs, classes
and support groups, including two cancer
support groups in Gates and Hertford counties.
Staff served on boards and councils, offered
screenings for breast cancer, cholesterol, blood
pressure and diabetes. Monthly Senior Breakfast
Club and Diabetes Support Group meetings
reached hundreds of community members
throughout the year.
The Vidant Roanoke-Chowan Foundation
distributed more than $100,000 in community
grant funds to address community health
needs. The Hosts for the Hospital fund-raising
event garnered $25,000 for cancer care services.
Hospital leaders helped form the Hertford
Health Maintenance Alliance, a collaborative
network of community agencies to serve as a
safety net for indigent and uninsured people.
We look forward to serving you in the year ahead.
Susan S. Lassiter, FACHE
President
Vidant Health is one of the largest health care systems in North Carolina. It is the parent company of Vidant Medical Center and a number
of subsidiary corporations that include community hospitals, physician practices, outpatient services, wellness services, critical care transport,
home health, hospice, and more. Vidant Health serves 29 counties and more than 1.4 million people through an extensive regional network.
Vidant Roanoke-Chowan Hospital, a part of the Vidant Health system of care, is a 114-bed hospital serving
Hertford, Gates, Northampton and Bertie counties.
2012 Vidant Roanoke-Chowan Programs and Services, Community Programs, Contributions
Programs and Services
24-Hour Emergency Department
Behavioral Health Services
Community education programs
Vidant Adult Behavioral Health Center
24-hour
Adult inpatient
Outpatient behavioral health counseling
and therapy
Senior behavioral health
Outpatient specialty clinics
Bone densitometry
Cardiology
Echocardiography
EEG
EKG
Gastroenterology
Nephrology
Neurology
Nuclear stress testing
Oncology/hematology
Pediatric cardiology
Pulmonary function
Pulmonology
Podiatry
Rheumatology
Sleep center
Clinical laboratory (accredited by the College
of American Pathologists)
Hospice Care
Bereavement counseling
Grief support group
In-home hospice care services
Pain Management Center
Pediatrics
Annie Eason Children’s Unit
Level II nursery with advanced fetal monitoring
Physical Therapy
Radiology (accredited by the American College
of Radiology)
CT scans
Digital mammography
Dr. Jeffrey Severa, hospitalist at Vidant Roanoke-Chowan Hospital (left)
and Pamela Askew, RN, nurse manager of intensive care unit, provide
care for a patient in consultation with Dr. Mark Mazer, intensivist at
Vidant Medical Center (on screen) through telehealth.
Magnetic resonance imaging (MRI)
Nuclear medicine
Ultrasound
Rehabilitation Medicine
(includes electromyography)
Surgery
Breast
Ear, nose and throat
Endoscopy
Gastroenterology
General surgery
Gynecology
Outpatient
Ophthalmology
Orthopedics
Podiatry
Urology and prostate
Women’s Care
Breastfeeding support and counseling
Gynecology
Gynecologic surgery for incontinence
Obstetrics, labor and delivery
Private labor and delivery rooms
Wound Healing Center
Diabetic wound care
Community Programs
Cancer Support
Cancer support groups – Gates and Hertford
counties
Special events
Look Good... Feel Better
Reach to Recovery
Classes
CPR and lifesaving techniques
Free prepared childbirth classes
Diabetes Management Program
Telehealth
Health screenings
Hospital Week Community Health Fair
Healthy Living Seminars
The Zaslow brothers of Philadelphia commissioned a portrait of
Annie Eason and made a gift to Vidant Roanoke-Chowan to name
the pediatric unit in her honor. Ms. Eason, an Ahoskie native, was
the Zaslows’ cherished nanny.
For a copy of the Vidant Health annual report, call 252-847-4526 or visit VidantHealth.com
Rural Health Scholars
Senior Services
Speakers Bureau
Vidant Wellness Center
Cardiopulmonary programs
Children’s programs
Exercise programs
Heritage Day 5-K Run
Personal training
Weight management
Volunteer Opportunities
Contributions
Vidant Roanoke-Chowan and its staff contributed
time and money to the following:
Ahoskie Chamber of Commerce
Ahoskie Elementary School
Ahoskie Heritage Day
Ahoskie Police Department
Ahoskie Recreation Center
Ahoskie Rotary Club
American Cancer Society Relay for Life
American Red Cross – Bloodmobile
Alzheimer’s NC Inc. Walk
Bearfield Primary School
CADA
Dr. Joe Fleetwood Scholarships
Gallery Theatre
Gates County High School
Gates County Sheriff ’s Department
Hertford County 4-H
Hertford County EMS
Hertford County High School
Hertford County Sheriff ’s Department
Hertford Health Maintenance Alliance
Local nursing scholarships
Murfreesboro Chamber of Commerce
N.C. Workforce Development Council
Northeast Academy
Operation Inasmuch
Pregnancy Care Center of Ahoskie, Inc.
Ridgecroft School
Riverview School
Roanoke-Chowan Community College
Roanoke-Chowan SAFE
Roanoke Economic Development Inc.
Special Olympics
United Way