COSUGI @ Disney World – May 2-5, 2012
Transcription
COSUGI @ Disney World – May 2-5, 2012
COSUGI @ Disney World – May 2-5, 2012 Though I wasn’t able to attend the “Day of Coding” pre-conference I did arrive in time to attend the post-pre-conference reception for APIers and get caught-up with friends that I hadn’t seen for years. The opening session, “You, Your Community and SirsiDynix” was largely a sales pitch for new products and services that the company plans to release later this year. The good news is that SD seems to be doing a better job of listening and being responsive to customers’ concerns. Much of the leadership is made up of new and younger faces compared to the last time I was able to attend one of these meetings which was in Nashville in 2008. I liked their attitude and their energy and I liked much of what I saw in their demonstration. I also enjoyed it when Berit Nelson, VP of Library Relations, gave my Paperless Online Weeding presentation a plug during her keynote remarks. Lunch, as were all of the meals, was not only delicious but it was an opportunity to visit with old friends and make new ones. At one meal I met a fellow from Rollins College, mentioned that I thought Sirsi’s Blue Cloud looked a lot like Summon, learned that Rollins had been an early implementer of Summon and proceeded to get good advice and new ideas for making the job of updating our holdings in Summon much easier. This is just one example of how fruitful the networking opportunities were at this conference. Sessions attended included: Statistical Snapshots – Joel Hahn (widely regarded as the most accomplished and helpful ‘user’ in the SirsiDynix Users Group) suggested techniques for harvesting “all sorts of strange and interesting statistics about what goes on in the library.” e-Library Customization: Some Under-the-Hood Examples – with just a few simple examples SD Trainer Matthew Phillips showed how easy it would be to make e-Library, Sirsi’s current ‘free’ OPAC, as flexible as Web2 (that isn’t what he meant to do, he doesn’t know Web2, but that is what he did.) After the upgrade from 3.1 to 3.4 this OPAC will be available to us and I will figure out whether or not it would provide a better search experience than Web2 can accomplish. RDA Update: Efficiencies and Simplicities for Your Library’s RDA Transition – this tried to be a sales pitch for SD’s implementation of the RDA Toolkit (which is a subscription service) by Ranny Lacanienta, former customer, API wiz, and now SD employee. It ended up being a session for catalogers who wanted to debate the wisdom of abandoning the 245$h and replacing it with 336-338 fields. I left wondering if it wouldn’t be possible for us to build our own RDA toolkit. Need an App? Build One! – Mike Ridinger of INFOhio explained why it can be so difficult to build an iOS or Android app and showed how simple it can be to do the same depending on which programming languages and/or open source services you decide to use. He actually built a simple app during his presentation and warned everyone that the most difficult step is uploading it to the iTunes store! Mapping Your Library with Web Services and Google Maps – John Wohlers, a long time proponent of Web2 from Waubonsee Community College, showed how he uses Web Services (aka API) to accomplish a more specific shelf locator than we currently have at Drew. I will be looking into applying his technique to our maps after I get the upgrade done. API Sharing Session & Projects Parade – led by Joel Hahn this two-hour session was an opportunity to ask questions and get new ideas for ways to use API by hearing about what others are doing at their libraries. COSUGI Business Meeting & Raffle – no real news here other than the fact that some of the board members are newly elected, others are continuing in their multi-year terms, and we’re still looking for a Conference Chair Elect. The meeting was not very well attended and so dozens of names had to be read out loud (one had to be present to win) before the several door prizes were all, finally, awarded. Some of the prizes were substantial: there was a Kindle, a Nook, an iPod, etc…and no, I didn’t win anything. Paperless Online Weeding (POW) – this was the swan song for the presentation that I first gave during my interview here at Drew. It was very well attended and several people asked many smart questions. I was especially glad that SD gave me the opportunity to install POW on their demo server so that I could show that POW can be set up (not only w/out Web2, but) independently of whatever OPAC a library might be using. Symphony System Administration (Windows) Sharing Session – I facilitated this conversation which was similar to the API Sharing Session but for fellow sys-admins. It was a good mix of folks w/questions and folks w/answers. I came away with some good ideas that I look forward to applying to the upgrade process. Stump the Chumps: Symphony Q & A – Joel Hahn, Mark Witteman, John Wohlers, and Kendal Orrison (four of the most knowledgeable and accomplished SD customers) fielded questions from the audience on a wide range of topics including how BRS indexing and updating really works and why some SD OPACs are customizable (Web2 & e-Library which are free) and others (Enterprise which costs $$) are not. Why the OPAC can’t tell whether you’re using a PC or a smart phone was also very interesting. There were relatively few exhibitors but I was glad to see my old friend Peder Christensen at the Syndetics Solutions booth. It didn’t take long to get spoiled by the big flat-screen monitors that they had at the SD booth. When I mentioned Web2 to one of the SD developers he got curious and asked me to look for him in the Ask SirsiDynix room. I found him and offered to show him what could be done with Web2’s antiquated technology – he was skeptical at first but before we were done he was scratching his head about the fact that Web2 + API could do things that Enterprise can’t do. I pointed out that Web2 can’t do faceted searching. I think we both came away with new ideas for making searching better. I got to spend some quality time with Vera Maeser, our Library Relations Manager, on the bus from the hotel to the airport. We compared notes about the conference and filled each other in about programs that one or the other of us had missed. We’ll touch base again at the SNRG meeting at Montclair in June. I’m attaching the conference program to this report. If you’re especially interested in anything I’ll get the PowerPoint slides and presenter contact information to you as soon as they are released which will be in about two weeks. Let me know if you have any questions! Guy COSUGI 2012 Lake Buena Vista, FL May 2–5 % 83 ab ef c g jk of American adults own a cell phone % 25 BLUE cloud of smartphone owners use their phone as their primary access to the internet. eresources % 51 of Americans over 12 use Facebook Your community is going digital, mobile and social. And with BLUE Cloud, you can too. Contact your SirsiDynix representative to learn more about giving your users easy access to the library's full digital collections, wherever they are. 800.288.8020 www.sirsidynix.com 3300 Ashton Blvd. Suite 500 Lehi, UT 84043 Welcome Déjà vu! This seems familiar being back at Disney’s Coronado Springs Resort. A couple things are different, though. COSUGI is now three years old, having celebrated our first COSUGI conference here two years ago. Also, we have over 60 user presentations this year, thanks to our members. We’re hosting a pre-conference on RDA and its impact on us as SirsiDynix customers as well as a free Day of Coding for Symphony reports. Regardless of what SirsiDynix product you use, there are a great number of programs for all customers. We expect this to be another great year in Lake Buena Vista, Florida. This year’s theme reflects on the trend that many remarkable changes have been occurring over the past few years, and more yet to come. Social technology has exploded, open source is still flourishing, and the browser wars have sparked some great browser enhancements. I, myself, am excited to hear more about SirsiDynix’s eResource Central solution and updates to Enterprise. Whether it is using a SirsiDynix product or another utility, what possibilities exist to enhance the professional productivity of the SirsiDynix product user? Users sharing knowledge is what this user conference is about. We hope you will come to this conference ready to share your unique ideas and workflow solutions with your fellow users. This is what makes the conference a success. Of course, the conference is made possible largely due in part to the support of SirsiDynix. They help to sponsor the conference, provide staff for onsite user support, and there is no denying they throw a heck of a conference party. Special thanks go to Berit Nelson, Melissa Bankhead and Erin Spurgeon for their effort and collaboration in organizing the SirsiDynix programs that are so important to our conference, as well as Margaret Pelfrey and Ranny Lacanienta for their assistance in making the Day of Coding Pre-Conference a reality. While the SirsiDynix suite of products is the uniting reason that we attend the conference, we are indebted to all our exhibitors who support the conference and the sponsors among them who provide refreshments and other services such as internet and print services. Please visit the exhibit hall during the noconflict times to see what products and services are available from these vendors. COSUGI 2012 Annual Conference Lake Buena Vista, FL We will be announcing the elected officers of the 2012-2013 COSUGI Board of Directors, who will assume the obligations of the board office beginning July 1st. We invite all users to express where they would like to see the board go and what activities to participate in during the following year. We represent the users’ needs and want to hear your perceptions. Contrary to this year’s theme, “Imagine the Possibilities,” I actually couldn’t imagine the possibility of the conference taking place without the hard work and dedication of several people. Every year, an unwitting victim runs for Conference Chair-Elect, unaware of the shadowy conference waters awaiting them for the next two years. We are eternally grateful to our 2012 COSUGI Conference Committee, Conference Chair Laura England-Biggs, Conference Chair-Elect Kay Dunker, and COSUGI Chair-Elect Tim Rowley for planning and organizing a great conference. We also would like to express our gratitude to David Farley for his participation in the conference planning efforts. (He willingly volunteered! Imagine the possibilities!) Pia Jones of ICM and her staff have performed another job well done as our professional conference planner. ICM manages contract negotiation, exhibit sales, catering and other conference logistics. Without Pia, I am certain that those involved in the planning process would invest even more heavily in over-the-counter pain relievers. A special thank you to COSUGI’s Executive Assistant, Frances Orton, for the work she does throughout the year managing the day to day affairs of COSUGI. I would be careless if I didn’t thank Michael Bowden for his great notion for a Day of Coding Pre-Conference. Through the combined effort of the COSUGI Board, we’ve made some great strides this year and I want to personally express my appreciation for all of the Board members. They have been a great group to work with. To the presenters, where would be without you? We appreciate your willingness to stand in front of your peers and share your experiences and knowledge. You deserve the credit for your leading role in this conference. Brian Sherman COSUGI Chair 1 Information Table of Contents Presenter Contact�������������������������������������������������������������������� 3 Conference Information Locations listed are in Disney’s Coronado Springs Resort. Letter from SirsiDynix CEO������������������������������������������������������� 4 Registration Desk Lanyards sponsored by collectionHQ Opening Reception������������������������������������������������������������������ 5 Wednesday, May 2 Meeting Rooms/Sponsors�������������������������������������������������������� 6 Thursday, May 3 7:00 am–5:30 pm Exhibitors�������������������������������������������������������������������������������� 7 Friday, May 4 8:00 am–3:00 pm Thursday Schedule and Descriptions����������������������������������8-11 Exhibits Friday Schedule and Descriptions�������������������������������������12-18 Thursday, May 3 3:45 pm–6:00 pm Saturday Schedule and Descriptions���������������������������������20-25 Friday, May 4 9:15 am–5:00 pm Saturday, May 5 9:15 am–1:45 pm Exhibitor Information���������������������������������������������������������26-29 North Desk, Coronado Foyer 4:00–7:00 pm Exhibit Hall Ask SirsiDynix Room Coronado R Event Staff Thursday, May 3 Friday, May 4 9:00 am–5:15 pm ICM event staff will be stationed at tables in the Coronado Foyer. Look for tables with the teal “Event Staff” banners. Staff will be able to provide any assistance you may need. Saturday, May 5 9:00 am–4:00 pm Message Board A message board is located near the registration desk and is available for your use during the conference. You are welcome to leave a message for another attendee on the message board. Other general conference announcements may also be posted. Book Exchange In the spirit of recycling and sharing among members, a book exchange will be available this year. Take your paperback from the plane and drop it on the table. You can take a book or leave a book, or both. Look for the table by the Registration Desk. 11:45 am–3:45 pm Internet/Print Area Sponsored by EnvisionWare Exhibit Hall Thursday, May 3 3:45 pm–6:00 pm Friday, May 4 9:15 am–5:00 pm Saturday, May 5 9:15 am–1:45 pm Conference Welcome and SirsiDynix Opening Session Coronado J Thursday, May 3 9:00–11:45 am Opening Reception Sponsored by SirsiDynix House of Blues Thursday, May 3 7:00–10:00 pm COSUGI Business Meeting Coronado J Friday, May 4 5:30–6:30 pm Closing and SirsiDynix Executive Q & A Saturday, May 5 Coronado J 4:15–5:15 pm CREDITS COSUGI 2012 conference logo designed by Jim Carpenter, Farmington Public Library, Farmington, NM 2 Conference book design by: Jane English Creative Design, www.janeenglishdesign.com COSUGI 2012 Annual Conference Customer Sessions Contact Information Migell Acosta���������������������������������� [email protected] Using Zendesk to Manage Helpdesk Operations Azucena Aguayo���������������������������������� [email protected] Bringing E-Readers Into the Fray: Policy, Practice and Implementation Jean Banks������������������������������������������������������ [email protected] No More Penguins with Sunburn! Pat Beers�������������������������������������������������� [email protected] Symphony System Administration (Unix) Sharing Session Lynn Bertino���������������������������������������[email protected] Horizon System Administration Sharing Session Steven K. Bowers����������������������������������������� [email protected] Counting the Clicks: Using Google Analytics to Track Outbound Catalog Links Horizon Information Portal (HIP) Sharing Session Peter Brandt�������������������������������������������������[email protected] Everyday SVA Open Source Self-Check and Other Options Joel Hahn���������������������������������������������������[email protected] API Sharing Session-–Part I API Sharing Session–Part II: Projects Parade Consortia SIG/Sharing Session How to Catalog Playaway Views The State of the Enhancement Process Address Statistical Snapshots Stump the Chumps: Symphony Q&A Chris Hauser��������������������������������������������������[email protected] Outsourcing Authority Control for NOOBs 101 Don Hazlett����������������������������������������������[email protected] Using Director’s Station in a Consortium Environment Cheryl Hill�������������������������������������������������������������[email protected] Taming the Consortia Bib Database: Authority Control, OCLC, Inventories, and Weeding Alice Hubbard���������������������������������� [email protected] Automating an Opening Day Collection by Receiving Shelf Ready Product Darron Isobe�������������������������������������[email protected] At the End of the Day David Justus����������������������������������������������������[email protected] VuFind Sharing Session Brenda Cameron����������������������������������������������[email protected] Fine Tuning Your Symphony: Using System Administration Tools to Customize Your System Ven Kozubenko������������������������������������������� [email protected] Open Source Self-Check and Other Options WorkFlows on iPad Marty Coleman�����������������������������������������[email protected] Migration Headaches: Comparing the Migration of Different ILS’s to SirsiDiynix Symphony Donovan Lambright������������������������������������[email protected] AquaBrowser Sharing Session Creating a Knowledge Center with Cheap and Easy Project Management Tools Kathy Crouse������������������������������������������� [email protected] Receiving Shelf Ready Product or Automating an Opening Day Collection Technical Services Reports Guy Dobson����������������������������������������������������[email protected] Paperless Online Weeding (POW) System Administration (Windows) Sharing Session Kay Dunker������������������������������������������������[email protected] At the End of the Day Exporting Your Data Scott East����������������������������������������������� [email protected] Automating an Opening Day Collection by Receiving Shelf Ready Product Renay Elve����������������������������������������������������� [email protected] Horizon Circulation Sharing Session Laura England-Biggs���������������������������� [email protected] Operating in the Cloud: Lessons Learned from Migrating to the SaaS Environment Jennifer Falkowski������������������������������[email protected] Symphony Circulation Sharing Session Laurie Lessner��������������������������������������������� [email protected] How We Got a Sticky Catalog Jim Loter��������������������������������������������������������������������[email protected] Discovering Discovery: Implementing BiblioCommons with Horizon and Symphony Sonia Loubier������������������������������������������������� [email protected] User Testing a Faceted Search Engine : “Please, Don’t Make Me Think” Ellen Marchessault�������������������������� [email protected] Symphony Cataloging Sharing Session Bill McClendon������������������������������ [email protected] Extending Patron Services and Staff Functions to Smartphone and Tablet Platforms Jamen McGranahan�������������������� [email protected] Seamless Patron Data Integration of Symphony & Primo without Web Services Drew McNaughton������������������������[email protected] Avoiding Storms in the Cloud Sean Farrell��������������������������������������������������[email protected] There from the Get Go: SirsiDynix’s Facebook Application Teresa Nelson�����������������������������������������������������[email protected] Open Source Self-Check and Other Options WorkFlows on iPad Phil Feilmeyer���������������������������������������������� [email protected] Implementing “Overnight Authorities” from MARCIVE on Horizon Mark Noble��������������������������������������[email protected] Open Source Discovery Layer for Public Libraries Michael Gillen�������������������������������������������������[email protected] Leveraging Symphony Web Services in Your Open Source OPAC VuFind Sharing Session Maureen O’Brien Dermott����������������������[email protected] A Quickie Inventory: One Library’s Experiment Walter Griffatong������������������������������������������������ [email protected] Moving your Symphony to Another Computer Brett Hall����������������������������������������������� [email protected] Avoiding Storms in the Cloud COSUGI 2012 Annual Conference Kendal Orrison��������������������������� [email protected] Stump the Chumps: Symphony Q&A Jonya Pacey�������������������������������������������������������[email protected] Creating a Knowledge Center with Cheap and Easy Project Management Tools Taming the Consortia Bib Database: Authority Control, OCLC, Inventories, and Weeding Lake Buena Vista, FL Jonathan Padilla������������������������������������������������[email protected] VDI ( Virtual Desktop Infrastructure ) In the Libraries Advanced Virtualization (Optimization) Virtualization 101 and Why? Natalie Palermo��������������������������������[email protected] Symphony Reports Sharing Session Michael Ridinger��������������������������������������������[email protected] Need an App? Build One! No More Penguins with Sunburn! Tim Rowley��������������������������������������������������������[email protected] Bringing E-Readers Into the Fray: Policy, Practice and Implementation Sarah Seestone����������������������������������������[email protected] Smoothing the Rough Edges: Redesigning the User Online Experience in Academic Reserves Randy Selhorst������������������������������ [email protected] Receiving Shelf Ready Product or Automating an Opening Day Collection Monique Sendze������������������������������������ [email protected] VuFind, eBooks & Innovation: The Hybrid Edition Brian Sherman��������������������������������������� [email protected] Add-ons, Extensions, & Toolbars: How To Make A Better Looking “You” Win Shih��������������������������������������������������������� [email protected] Operating in the Cloud: Lessons Learned from Migrating to the SaaS Environment Gloria Shutter��������������������������������������������������[email protected] Symphony Academic Reserves Sharing Session Karla Smith��������������������������������������������������� [email protected] Consortia SIG/Sharing Session Online Payment with Envisionware: It Works for Us. Kevin Smith���������������������������������������� [email protected] Open Source Discovery Layer for Public Libraries Kelli Staley�������������������������������������������������������[email protected] Symphony Cataloging Sharing Session Monique Stam��������������������������������������������������[email protected] User Testing a Faceted Search Engine : “Please, Don’t Make Me Think” Joseph Strahl���������������������������������������������������[email protected] Leveraging Symphony Web Services in Your Open Source OPAC Jim Taylor�������������������������������������������������������� [email protected] Avoid Cursing with Cursors Chris Tonjes��������������������������������������������������� [email protected] Extending Patron Services and Staff Functions to Smartphone and Tablet Platforms Mark Witteman��������������������������������������������������[email protected] Stump the Chumps: Symphony Q&A Anita Winger������������������������������������ [email protected] Migration Headaches: Comparing the Migration of different ILS’s to SirsiDiynix Symphony To Hold or Not To Hold: How to Holds in a Consortia Environment John Wohlers����������������������������������������[email protected] Mapping your Library with Web Services and Google Maps Stump the Chumps: Symphony Q&A Using Google Analytics in the Catalog Tara Wong���������������������������������[email protected] Discovering Discovery: Implementing BiblioCommons with Horizon and Symphony 3 SirsiDynix Welcome Along with the COSUGI conference committee, SirsiDynix welcomes you to the 2012 COSUGI User Conference! We are excited to meet At SirsiDynix, we strive every day to give our libraries the best with you here in Florida service and technology solutions available. This year, that to discuss the direction of focus expands to the library user, who we know is crucial to your libraries, the industry and the SirsiDynix solutions that support you. We have a lot in store for you this year and look forward to sharing your success. Your involvement in this user group helps us in these efforts, ensuring our product vision and customer services deliver the very best solutions to meet library user needs and desires. exciting product development progress and plans, gathering On behalf of the SirsiDynix team, I want to thank the COSUGI your invaluable feedback, and continuing building the future of Board for all the dedication they put toward this user libraries together. group and conference. Thank you for being here with us. We are experiencing perhaps the most dynamic era in We appreciate this relationship and express our continued information sharing that has ever existed. From mobile commitment to you as active and valued user group members computing to the rise and evolution of social networking to and SirsiDynix customers. The future is bright, and we’re the always-on nature of digital life, it is an exciting time to grateful to be shaping it together! be in the information business. What is the role of libraries in this environment? How do libraries compete with the All the best, proliferation of online and mobile services available? What do users want and need? We are excited to discuss this with you, and to present the latest solutions to attract the attention of your users and keep them coming back to the library, both Bill Davison SirsiDynix Chief Executive Officer physically and virtually. The five core SirsiDynix technology tenets we presented last year–social, mobile, communications, cloud and analytics–are as important as ever. 4 COSUGI 2012 Annual Conference Meeting Rooms Registration Ask SirsiDynix Room Exhibits, Internet/Print Area Conference Welcome and Opening Session First Time Attendees Breakfast Bus Departure to House of Blues for Party Thursday, May 3, 6:30 pm–You can either take the buses or arrive at the House of Blues by your own transportation. You must have your badge with you as this will be your ticket to get into the party. If you purchased a ticket for a guest to attend, have your confirmation information. Travel back to your hotel at your leisure on the park provided transportation. Exhibit Hall Please thank the following exhibitors for their generosity: Opening Reception Booth 109 Internet/ Print Area Booths 303 & 305 collectionHQ Lanyards Booth 302 6 Friday Afternoon Ice Cream Break Booth 211 COSUGI 2012 Annual Conference Exhibitors Lake Buena Vista, FL Booth 203 Booth 201 Booth 304 Booth 106 Booth 207 Booth101 Booth 105 Booth 100 collectionHQ Booth 104 Booth 310 Booth 300 Booth 302 Booth 108 Booth 103 Booths 303 & 305 Booth 307 Booth 202 Booth 109 COSUGI 2012 Annual Conference Booth 102 Booth 110 Booth 204 Booth 205 Booth 209 Booth 200 Booth 211 7 Thursday, May 3 7:30–8:30 am Registration 7:00 am–5:30 pm North Registration Desk, Coronado Foyer First Time Attendees’ Breakfast Yucatan 2 & 3 By invitation. Ask SirsiDynix 11:45 am–3:45 pm Coronado R 9:00–9:30 am 9:30–11:45 am Conference Welcome Opening Session: You, Your Community and SirsiDynix Coronado J Coronado J Opening comments and welcome by Brian Sherman, Chair, Customers of SirsiDynix Users Group, Inc. Our opening session will set the stage for the conference, providing a high level overview of customer and SirsiDynix accomplishments since last we met, a look at the roadmap, and a preview of some exciting improvements coming soon all in an effort to better serve you in your goal of serving your community. Presenter: Brian Sherman, Head of Access Services, Noel Memorial Library, LSU Shreveport [email protected] Presenters: Bill Davison, Chief Executive Officer, SirsiDynix [email protected] Talin Bingham, Chief Architect, SirsiDynix [email protected] David King, Vice President of Product Management, SirsiDynix [email protected] Sheridan Richey, Vice President of Software Development, SirsiDynix [email protected] Berit Nelson, Vice President of Library Relations, SirsiDynix [email protected] Scott Wheelhouse, Senior Vice President of Operations, SirsiDynix [email protected] 8 Morning Break 10:00–10:15 am Opening Session Break Coronado J Foyer Welcome Breakfast Ask SirsiDynix Registration George Coe, President of Library and Education, Baker & Taylor COSUGI 2012 Annual Conference 12:00–1:00 pm 1:30–2:30 pm Lunch Acapulco Automating an Opening Day 12:00–1:00 pm Coronado H Visit the Exhibits! 3:45–6:00 pm Afternoon Break 2:30–2:45 am Coronado Foyer Smoothing the Rough Edges: Redesigning the User Online Experience in Academic Reserves Audience: Symphony Audience: Symphony Alice Hubbard, Scott East–Jefferson Parish Library; Randy Selhorst–Midwest Tape Sarah Seestone– Stanford University Libraries for NOOBs 101 Authority and Bibliographic Data Service Offerings Audience: General Audience: General Chris Hauser–Stewart Library, Weber State University Tracy Moyers–SirsiDynix Cancun Horizon Circulation Internet/Print Area 3:45–6:00 pm Exhibit Hall Sharing Session Consulting Services: What We Can Do for You! Audience: Horizon Audience: General Renay Elve–Cromaine District Library Margaret Pelfrey–SirsiDynix Coronado J Project eResource Central: Sponsored by EnvisionWare 2:45–3:45 pm Collection by Receiving ShelfReady Product Baja Outsourcing Authority Control Exhibit Hall e-Books and Electronic Resources with Symphony, Horizon and Other SirsiDynix Applications How to Catalog Playaway Views Audience: General Joel Hahn–Niles Public Library District/CCS Consortium Lake Buena Vista, FL 7:00–10:00 pm Opening Reception 7:00–10:00 pm House of Blues Sponsored by SirsiDynix Buses depart promptly at 6:30 pm from the Porte Cochère area (see map on page 6) You can either take the buses or arrive at the House of Blues by your own transportation. You must have your badge with you as this will be your ticket to get into the party. If you purchased a ticket for a guest to attend, have your confirmation information. Travel back to your hotel at your leisure on the park provided transportation. Repeated Saturday 1:15–2:15 pm Audience: General Talin Bingham, David King–SirsiDynix Coronado M VDI (Virtual Desktop Infrastructure) in Libraries Audience: General Avoid Cursing with Cursors Audience: Horizon Jim Taylor–Asbury Theological Seminary Coronado P Statistical Snapshots Audience: Symphony Joel Hahn–Niles Public Library District/CCS Consortium Coronado T Mobile, Social and Discovery: A COSUGI 2012 Annual Conference Open Source Self-Check and Other Options Audience: Symphony Teresa Nelson, Ven Kozubenko–Spokane County Library District; Peter Brandt–Palm Beach County Library System Librarian’s Dream e-Library Customization: Some Under-the-Hood Examples Audience: General Audience: Symphony Nathan Guinn, Dain Berrett–SirsiDynix Matthew Phillips–SirsiDynix Durango Symphony Administration: Core Concepts for Administrators Who Manage Their Own Symphony Server Audience: Symphony Jeff Byrd, Matt Phillips–SirsiDynix Discovering Discovery: Implementing Bibliocommons with Horizon and Symphony Audience: General Jim Loter–Seattle Public Library; Tara Wong–Ottawa Public Library; Linda Scott Zaleski–CCS Library Consortium Opening Reception Jonathan Padilla–LINCC (Libraries in Clackamas County) lunch Exhibits Breaks Program Schedule 9 Thursday, May 3 9:00–9:30 am COSUGI Conference Welcome Thursday, 9:00–9:30 am, Coronado J Presenter: Brian Sherman, Head of Access Services, Noel Memorial Library, LSU Shreveport 9:30–11:45 am OPENING SESSION: You, Your Community and SirsiDynix Thursday, 9:30–11:45 am, Coronado J Our opening session will set the stage for the conference, providing a high level overview of customer and SirsiDynix accomplishments since last we met, a look at the roadmap, and a preview some exciting improvements coming soon all in an effort to better serve you in your goal of serving your community. Presenters: Bill Davison–Chief Executive Officer; Talin Bingham–Chief Architect; David King–Vice President of Product Management; Sheridan Richey–Vice President of Software Development; Berit Nelson–Vice President of Library Relations; Scott Wheelhouse–Senior Vice President of Operations, SirsiDynix; George Coe–President of Library and Education, Baker & Taylor 1:30–2:30 pm Automating an Opening Day Collection by Receiving Shelf-Ready Product The focus will be showing how Jefferson Parish Library created the reports and setup Symphony so the library could receive shelf ready product. Some highlights include creating and downloading carts, using 9xx tags in EDI ordering, EDI order acknowledgements and invoices, MARC records with holdings information, a custom report to hide the items until opening day, and then another to make them available. Audience: Symphony Thursday, 1:30–2:30 pm, Acapulco Presenters: Alice Hubbard–Librarian IV, Cataloging Supervisor; Scott East–IT Computer Systems Specialist, Jefferson Parish Library; Randy Selhorst–ILS Coordinator, Midwest Tape 10 Horizon Circulation Sharing Session The session moderator will lead participants in a discussion of common circulation issues in Horizon. Audience: Horizon Thursday, 1:30–2:30 pm, Cancun Presenter: Renay Elve–Computer Systems Manager, Cromaine District Library Mobile, Social and Discovery: A Librarian’s Dream Interact with library users on their own terms. Reach beyond the traditional modes of communication and provide a fresh, relevant interface into your discovery solution. In this session we will address effectively communicating with patrons through their mobile devices, on their Facebook pages, and through the discovery experience. Audience: General Thursday, 1:30–2:30 pm, Coronado T Presenters: Nathan Guinn–Product Management Director; Dain Berrett–Product Manager, SirsiDynix Outsourcing Authority Control for NOOBs 101 With the right planning and understanding, a monster authority control project can be easier and less costly than you might think. The Stewart Library at Weber State University had desperately needed a full authority control face-lift in the worst way. Staff, cost, time, and the fear of the unknown had needlessly delayed a proper implementation of authority control for over a decade. Facing our fears and concerns, we stepped into the unknown only to find the process to be nothing to be afraid of in the least. Presenter will discuss the Stewart Library’s experience in setting-up, applying, and the ongoing maintenance of accurate authority records. Nothing has made us happier than having squeaky clean authorities and we would love to share how we got them with you. Audience: General Thursday, 1:30–2:30 pm, Baja Presenter: Chris Hauser–I.T. Librarian, Stewart Library, Weber State University Project eResource Central: e-Books and Electronic Resources with Symphony, Horizon and Other SirsiDynix Applications Do you want to integrate e-books and e-content into your catalog so that your users can easily find ALL of the library’s resources? Do you and your users find the multiplicity of e-book readers and DRM schemes difficult to support and navigate? Do you need staffefficient ways to manage your e-books and other e-content? Learn about how Project eResource Central along with applications such as BookMyne, Enterprise, Portfolio, Social Library and related tools can help you and your users easily manage, find and use e-content. Audience: General Thursday, 1:30–2:30 pm, Coronado J Repeated Saturday, 1:15–2:15 pm Presenter: Talin Bingham–Chief Technology Officer; David King–Vice President of Product Management, SirsiDynix Statistical Snapshots Twice a year, the Niles Public Library District participates in Library Snapshot Day, and part of that involves collecting ILS-related statistics on library activity that day. Come see how Symphony reports, Director’s Station, and the Symphony API are being used to gather all sorts of strange and interesting statistics about what goes on in the library on that one day. Thursday, 1:30–2:30 pm, Coronado P Audience: Symphony Presenter: Joel Hahn–Lead Cataloger, Niles Public Library District/CCS Consortium Symphony Administration: Core Concepts for Administrators Who Manage Their Own Symphony Server In this presentation, you will learn the most important day-to-day tasks necessary to maintain a locally hosted Symphony server. This session is intended for customers already familiar with WorkFlows policy and reports concepts, but not as of yet familiar with backups, file system maintenance, and interaction with Client Care. Audience: Symphony Thursday, 1:30–2:30 pm, Durango Presenters: Jeff Byrd–Senior Application Support Specialist; Matt Phillips–Trainer, SirsiDynix COSUGI 2012 Annual Conference Program Descriptions VDI (Virtual Desktop Infrastructure) in Libraries What is VDI and what can it do for your library and library systems? We will touch on the many benefits on VDI such as time management and cost effective robust desktop deployments for staff and public. Audience: General Thursday, 1:30–2:30 pm, Coronado M Presenter: Jonathan Padilla–Library Network Technology Analyst, LINCC (Libraries in Clackamas County) 2:45–3:45 pm Authority and Bibliographic Data Service Offerings Would you like to improve the quality of your bibliographic records? Would you like to implement or update your authority database? Please join us as we discuss services designed to enhance the quality of your bibliographic and authority data. Our goal is to save time for your technical services department and to help your patrons find materials faster. We will be discussing SmartSource, enhancing bibliographic records using the Library of Congress, authority processing services, and an ongoing authority update service. Please come and share with us the idea that will save your library time and energy maintaining the quality of your catalog. All attendees will receive a code for a free bibliographic data analysis report from SirsiDynix–a $250 value. Audience: General Thursday, 2:45–3:45 pm, Baja Presenter: Tracy Moyers–Director of Product Implementation, SirsiDynix Avoid Cursing with Cursors For those times when “Select...” just doesn’t do the job. A presentation of SQL Cursors and how to use them. Sybase and MSSQL syntax will be discussed. Audience: Horizon Thursday, 2:45–3:45 pm, Coronado M Presenter: Jim Taylor–Special Projects, Asbury Theological Seminary Consulting Services: What We Can Do for You! Learn the types of services we offer and what you can learn to do for yourself. This session will cover the SirsiDynix consulting department-offered services which include Symphony API Services, Web Services, Symphony custom reports, interfaces and COSUGI 2012 Annual Conference work as well as general consulting and instructional workshops. If you are curious what the Symphony API Subscription includes or the possibilities with customizations are, this is the session for you. Audience: General Thursday, 2:45–3:45 pm, Cancun Presenter: Margaret Pelfrey–Consulting Services Team Lead, SirsiDynix Discovering Discovery: Implementing Bibliocommons with Horizon and Symphony Three public libraries will share experiences and lessons learned from implementing the BiblioCommons discovery layer in conjunction with SirsiDynix products. The Seattle Public Library has been “live” with BiblioCommons with Horizon for just over a year. Learn how BiblioCommons plays a key role in supporting our “Reconnect With Reading” program, and how we are partnering with other BiblioCommons libraries to more fully develop and utilize the “Community Credits” feature to encourage patron participation. Ottawa Public Library will discuss using Bibliocommons to merge related online content into catalog search results as well as exploring our new mobile website to connect and access content “on the go.” In January 2011, the Cooperative Computer Services (CCS) Consortium in Illinois became the first US consortium to implement Bibliocommons. Learn how 23 very diverse public libraries were brought up in about five weeks. We will share some challenges and tips for success. Audience: General Thursday, 2:45–3:45 pm, Durango Presenters: Jim Loter–Director of Information Technology, The Seattle Public Library; Tara Wong–Coordinator, Digital Services, Ottawa Public Library; Linda Scott Zaleski–IT Systems Manager, CCS Library Consortium e-Library Customization: Some Under-the-Hood Examples In this presentation, you will learn to make serverlevel OPAC changes modeled on existing e-Library functionality. This session is intended for customers already familiar with the WorkFlows Gateway Database wizard as well as the concepts of environment variables, labels and messages, but yet familiar with page files or CSS concepts. Audience: Symphony Thursday, 2:45–3:45 pm, Coronado T Presenter: Matthew Phillips–Trainer, SirsiDynix Lake Buena Vista, FL How to Catalog Playaway Views The newest technology from the makers of the Playaway digital audiobook is a handheld video player called the “Playaway View”. Come hear one cataloger’s take on how to catalog these strange items that combine aspects of videorecordings, electronic media, and physical objects. Audience: General Thursday, 2:45–3:45 pm, Coronado J Presenter: Joel Hahn–Lead Cataloger, Niles Public Library District/CCS Consortium Open Source Self-Check and Other Options Join other libraries as they discuss what they have done to get self-check stations working in their libraries. Eric Melton’s open source self-check option will be discussed. Audience: Symphony Thursday, 2:45–3:45 pm, Coronado P Presenter: Teresa Nelson–IT Operations Assistant, Ven Kozubenko–Data and Web Services Administrator, Spokane County Library District; Peter Brandt–IT Division Manager, Palm Beach County Library System Smoothing the Rough Edges: Redesigning the User Online Experience in Academic Reserves Stanford University is currently developing new user interfaces for Academic Course Reserves. First, an interactive space for faculty, lecturers and their proxies to create, view the status, and make changes to their Course Reserve lists. It will include links to Stanford’s online catalog (Blacklight) to aid the selection of titles, and to our Course Management system (CourseWork) to validate course information. Users will also be able to view and update lists from past quarters. Second, an enhanced search discovery tool for students. We’ll add the ability to search by Course name, include bi-directional links to the course page in the Course Management system, and add a search for materials used for the course during previous quarters. We’ll also enhance the reserve information seen by the user, including detailed Reserve Desk hours. Audience: Symphony Thursday, 2:45–3:45 pm, Acapulco Presenter: Sarah Seestone–Assistant Head, Access Services, Stanford University Libraries 11 Friday, May 4 Registration 8:00 am–3:00 pm North Registration Desk, Coronado Foyer Ask SirsiDynix 9:00 am–5:15 pm Coronado R Internet/Print Area 9:15 am–5:00 pm Exhibit Hall Sponsored by EnvisionWare Visit the Exhibits! 9:15 am–5:00 pm No Conflict Time 10:30–11:45 am Exhibit Hall Morning Break 8:15–9:15 am Acapulco Symphony Academic Reserves Sharing Session Audience: Symphony Gloria Shutter–Harrisburg Area Community College Baja RDA Update: Efficiencies and Simplicities for Your Library’s RDA Transition. Audience: General Ranny Lacanienta–SirsiDynix 9:30–10:30 am 11:45 am–1:00 pm Lunch Add-ons, Extensions, and Toolbars: How To Make A Better Looking “You” 11:45 am–1:00 pm Audience: General Visit the Exhibits! Brian Sherman–Noel Memorial Library, LSU Shreveport Coronado K & L Exhibit Hall Full Speed Ahead: The SirsiDynix 2012-2013 Roadmap Repeated Saturday, 3:00–4:00 pm Audience: General David King, Laurie Porter, Rachel Bowell, Ranny Lacanienta–SirsiDynix Cancun Horizon Administration: Analytics in Action Core Concepts for Administrators Audience: General Who Manage Their Own Nathan Guinn–SirsiDynix Horizon Server Afternoon Ice Cream Break 2:15–3:00 pm Coronado Foyer and Exhibit Hall Sponsored by Unique Management Services Audience: Horizon Jeremy Newville, Darron Isobe–SirsiDynix Coronado J Ode to Efficiencies, Enhanced Audience: General RFID: The Present, the Future and SirsiDynix Berit Nelson–SirsiDynix Audience: General David Tuttle–SirsiDynix Coronado M How We Got a Sticky Catalog Exhibits– No Conflict Time 2:15–3:00 pm Exhibit Hall Need an App? Build One! Audience: Symphony Audience: General Laurie Lessner–SAILS, Inc. Michael Ridinger– INFOhio Ask SirsiDynix Exhibits Breaks Coronado Foyer and Exhibit Hall 12 Coronado P Counting the Clicks: Using Google Analytics to Track Outbound Catalog Links Receiving Shelf Ready Product or Automating an Opening Day Collection Audience: Horizon Audience: Horizon Steven K. Bowers–Detroit Area Library Network (DALNET) Kathy Crouse–Salt Lake County Library Services; Randy Selhorst–Midwest Tape Coronado T Virtualization 101 and Why? Audience: General Jonathan Padilla– LINCC ( Libraries in Clackamas County ) Durango Extending Patron Services and Advanced Virtualization (Optimization) Audience: General Jonathan Padilla– LINCC (Libraries in Clackamas County) Staff Functions to Smartphone and Tablet Platforms Bringing E-Readers into the Fray: Policies, Practice and Implementation Audience: Symphony Audience: Symphony Chris Tonjes–DC Public Library; Bill McClendon–DigiCon Tim Rowley, Azucena Aguayo– Utah Valley University lunch Exhibits Breaks 10:30–10:45 am COSUGI 2012 Annual Conference Program Schedule 1:15–2:15 pm Acapulco Moving Your Symphony to 3:00–4:00 pm 4:15–5:15 pm Audience: Symphony Taming the Consortia Bib Creating a Knowledge Center Database: Authority Control, with Cheap and Easy Project OCLC, Inventories and Weeding Management Tools Walter Griffatong–York University Audience: General Audience: General Cheryl Hill, Jonya Pacey–SELCO Jonya Pacey, Donovan Lambright–SELCO A Quickie Inventory: One Library’s Experiment Horizon System Administration Sharing Session Another Computer Baja Technical Services Reports Audience: Horizon Kathy Crouse–Salt Lake County Library Services Audience: Symphony Maureen O’Brien Dermott– Dickinson College Audience: Horizon Symphony Circulation Sharing Session Audience: General Your Time Is Up! How the Circulation Map Determines Due Dates and Bills Nathan Guinn–SirsiDynix Audience: Symphony Jennifer Falkowski–Southern Maryland Regional Library Association Cancun Library Intelligence: Roadmap and Technology Discussion Melissa Kulmer–SirsiDynix Coronado J Customer Enhancement Forums: At the End of the Day See Your Feedback at Work Audience: General Ranny Lacanienta, Berit Nelson– SirsiDynix Coronado M Mapping Your Library with Web Services and Google Maps Audience: Symphony Audience: Horizon Lynn Bertino–Wake County Library Systems Audience: Symphony Audience: General Using Google Analytics in the Catalog Migration Headaches: Comparing the Migration of Different ILS’s to SirsiDynix Symphony Audience: Symphony Cloudy with a 100% Chance of Awesome Using Zendesk to Manage Helpdesk Operations Audience: General Audience: General David King, Sheridan Richey, Talin Bingham–SirsiDynix Migell Acosta–County of Los Angeles Public Library Engine : “Please, Don’t Make Me Think” Enterprise and Portfolio: Features, Functionality and Roadmap No More Penguins with Sunburn! Audience: General Audience: General Monique Stam, Sonia Loubier–Centre d’accès à l’information juridique (CAIJ) Dain Berrett–SirsiDynix Michael Ridinger, Jean Banks– INFOhio Coronado P Fine-tuning Your Symphony: Using System Administration Tools to Customize Your System Audience: Symphony COSUGI Business Meeting & Raffle 5:30–6:30 pm Coronado J The business meeting with include Board reports, introduction of the incoming 2012-2013 COSUGI Board, raffle, and open discussion of new business. Presenter: Brian Sherman, Chair, Customers of SirsiDynix Users Group, Inc. Scott Wheelhouse–SirsiDynix John Wohlers– Waubonsee Community College John Wohlers– Waubonsee Community College 5:30–6:30 pm Got Cases? Portals, Portfolio, Polls, and You Kay Dunker–Valley Library Consortium; Darron Isobe–SirsiDynix Audience: Symphony Lake Buena Vista, FL Anita Winger–Mississippi State University; Marty Coleman–First Regional Library Coronado T User Testing a Faceted Search Durango Open Source Discovery Layer for Public Libraries Audience: General API Sharing Session – Part I Audience: Symphony Joel Hahn–Niles Public Library District/CCS Consortium Kevin Smith–Wake County Public Libraries; Mark Noble–Turning Leaf Tech COSUGI 2012 Annual Conference Audience: General API Sharing Session – Part II: Projects Parade Audience: Symphony Joel Hahn–Niles Public Library District/CCS Consortium meetings Brenda Cameron–Fort Vancouver Regional Library District 13 Friday, May 4 8:15–9:15 am Counting the Clicks: Using Google Analytics to Track Outbound Catalog Links Along with several other features, Google Analytics provides means for tracking usage of specific individual hyperlinks on a given Web site. Tracking usage of hyperlinks on a Web site or in a library catalog, may provide statistics and other information useful to your institution. This presentation will demonstrate how to configure your online public access catalog (OPAC) to use the Google Analytics outbound link tracking system on each MARC 856 URL displayed in your catalog. Simple XSL editing and integrated library system (ILS) configuration covered, including examples. Specific instructions for setup of Horizon ILS and HIP OPAC will be provided but this presentation of Google Analytics link tracking may be relevant to other systems. Audience: Horizon Friday, 8:15–9:15 am, Coronado P Presenter: Steven K. Bowers–Executive Director, Detroit Area Library Network (DALNET) Extending Patron Services and Staff Functions to Smartphone and Tablet Platforms DC Public has been the leader in extending the ILS to new platforms. First with the iPhone and Blackberry patron interfaces. Next came enhanced patron services. Now comes our iOS and Android staff interface. During our presentation, we will show how DCPL staff uses tablets and mobile devices to register new customers, circulate materials, maintain their collection, and help customers access e-books and databases. Come and see what we have done, how we have done it, and what future plans and platforms we are tackling. Audience: Symphony Friday, 8:15–9:15 am, Durango Horizon Administration: Core Concepts for Administrators Who Manage Their Own Horizon Server RDA Update: Efficiencies and Simplicities for Your Library’s RDA Transition New to the world of Horizon system administration? You have much to learn in a very short time. What are the most important things you could learn in under 50 minutes to keep Horizon and HIP in peak condition? This session will emphasize routine tasks you should be familiar with such as day-end, database maintenance and other critical administrative tasks. Find out what SirsiDynix is doing to make the RDA transition easier and painless for you and your staff. 2012 is a good year to prepare and familiarize your library with RDA before the three national libraries adopt RDA in 2013. Learn what you can do now to prepare your libraries to utilize this new cataloging standard. Audience: Horizon Friday, 8:15–9:15 am, Baja Friday, 8:15–9:15 am, Cancun Presenter: Jeremy Newville–Senior Trainer; Darron Isobe–Senior Application Support Specialist, SirsiDynix How We Got a Sticky Catalog We got a catalog that increased visitors’ time spent, several times over. How? By adding content from LibraryThing and Syndetics, and making several cosmetic and functionality changes. Come see what we did at SAILS that you can do too! Audience: Symphony Friday, 8:15–9:15 am, Coronado M Presenter: Laurie Lessner–Asst. Director Technology Services, SAILS, Inc. Ode to Efficiencies, Enhanced From the tried and true to the new and improved, this session will cover SirsiDynix software features and services that can help you meet community needs and library goals more efficiently and cost-effectively. Audience: General Friday, 8:15–9:15 am, Coronado J Presenter: Berit Nelson–Vice President of Library Relations, SirsiDynix Audience: General Presenter: Ranny Lacanienta–Product Management Director, SirsiDynix Symphony Academic Reserves Sharing Session The session moderator will lead participants in a discussion of common issues with academic reserves in Symphony. Audience: Symphony Friday, 8:15–9:15 am, Acapulco Presenter: Gloria Shutter–Senior Library Specialist, Harrisburg Area Community College Virtualization 101 and Why? This program is targeted towards library professionals still trying to get a grasp on and a clear understanding of what exactly is virtualization, its many benefits and why is it becoming such a critical and dominant role in libraries and library systems. Audience: General Friday, 8:15–9:15 am, Coronado T Presenter: Jonathan Padilla–Library Network Technology Analyst, LINCC (Libraries in Clackamas County) Presenter: Chris Tonjes–Chief Information Officer, DC Public Library; Bill McClendon–Systems Architect, DC Public Library, President, DigiCon 14 COSUGI 2012 Annual Conference Program Descriptions 9:30–10:30 am Add-ons, Extensions, & Toolbars: How to Make a Better Looking “You” Your web browser isn’t just for browsing anymore. This presentation is an introduction to web browser extensions for Firefox and Chrome. Topics discussed in this session include: what are browser extensions, where to get them, what to look for, and what are some popular extensions to make the working information professional’s life easier. Bringing E-Readers into the Fray: Policies, Practice and Implementation Receiving Shelf Ready Product or Automating an Opening Day Collection After numerous requests from student, faculty and staff Utah Valley University (UVU) Library decided to take the plunge into adding e-readers to our collection. This is a “How We Did It” session including selecting e-readers, developing policy for acquisition, cataloging in Symphony and circulation. Since we don’t claim our way is best, we hope others will come to share their experiences as well. Review of the process that Salt Lake County and Midwest Tape developed to order and receive shelf ready materials. The process includes setting up EDIFACT ordering, determining processing specifications, EDIFACT invoicing and importing item records with updated barcode information. Audience: Symphony Audience: General Friday, 9:30–10:30 am, Durango Friday, 9:30–10:30 am, Acapulco Presenter: Tim Rowley–Assistant Director; Azucena Aguayo–Systems Manager, Utah Valley University Presenter: Brian Sherman–Head of Access Services and Systems, Noel Memorial Library, LSU Shreveport Advanced Virtualization (Optimization) This program is targeted towards library professionals seeking to optimize and getting the most out of their current virtualized architecture or for those wanting to discover and understand virtualization more in depth before deploying their virtualized architecture. We will touch on virtualized network infrastructures and optimizing their speeds, storage repositories speeds, virtual machine performance, etc. Audience: General Friday, 9:30–10:30 am, Coronado T Presenter: Jonathan Padilla–Library Network Technology Analyst, LINCC (Libraries in Clackamas County) Full Speed Ahead: The SirsiDynix 2012-2013 Roadmap SirsiDynix product managers will cover what’s in store for each of our product lines including ILS, discovery, social, mobile, cloud, communications and analytics. Audience: General Presenter: Kathy Crouse– Assistant Manager of Technical Services, Salt Lake County Library Services; Randy Selhorst–ILS Coordinator, Midwest Tape RFID: The Present, the Future and SirsiDynix In this session we will discuss current events in RFID, new products and functionality. Come take a look at new standards like ISO 28560-2 and SIP 3.0 and its potential impact on RFID installations and future buyers. We will also cover SirsiDynix and RFID integration with Strategic Partners. Presenters: David King–Vice President of Product Management; Laurie Porter–Technical Product Manager; Rachel Bowell– Beta Software Manager; Ranny Lacanienta–Director of Product Management, SirsiDynix Presenters: David Tuttle–Senior Market Consultant, SirsiDynix Need an App? Build One! Friday, 9:30–10:30 am, Cancun Audience: General Presenter: Nathan Guinn–Product Management Director, SirsiDynix Friday, 9:30–10:30 am, Coronado M COSUGI 2012 Annual Conference Friday, 9:30–10:30 am, Coronado P Audience: General Audience: General Learn the latest techniques and functionalities to assess your library’s performance. Key Performance Indicators (KPIs) can be determined and analyzed by a thoughtful approach and well structured reporting. Deliver the appropriate information, present the most relevant data, and enjoy the accolades from everyone at work. Audience: Horizon Friday, 9:30–10:30 am, Baja Repeated Saturday, 3:00-4:00 pm Building your own iOS or Android application doesn’t have to be an expensive or complex endeavor. If you or your organization is already maintaining a modern corporate web site, chances are, you already have what it takes to build your own mobile app. Learn how to build your own native mobile app using techniques and technology you’re already familiar with. It’s even easier than it sounds. We’ll show you the tools you’ll need, how to setup your development environment and then we’ll build an app together. Analytics in Action Lake Buena Vista, FL Friday, 9:30–10:30 am, Coronado J 1:15–2:15 pm Customer Enhancement Forums: See Your Feedback at Work COSUGI and SirsiDynix have enhanced the forums! We will update you on the results of enhancement voting so far and discuss how your suggestions are being incorporated into releases over 2012 and 2013. Audience: General Friday, 1:15–2:15 pm, Coronado J Presenter: Ranny Lacanienta–Product Management Director; Berit Nelson–Vice President of Library Relations, SirsiDynix Presenter: Michael Ridinger–INFOhio Technical Services, INFOhio 15 Friday, May 4 Library Intelligence: Roadmap and Technology Discussion Do you want to pump up the volume on your analytics? Would you like to easily pull data from across platforms? This session will provide a discussion on the new direction of library intelligence from the technology platform to new product integration. This session is for all current and future customers of Directors Station and Web Reporter. Fine-tuning Your Symphony: Using System Administration Tools to Customize Your System Audience: General How I learned to create custom labels and logos in WorkFlows, add custom user extended info fields to track program participation, add census coding to patron records and set up a scheme to manage staff user access using the tools available to any system admin: manuals, help files, discussion list lurking and the customer web site and wiki. Friday, 1:15–2:15 pm, Cancun Audience: Symphony Presenter: Nathan Guinn–Product Management Director, SirsiDynix Friday, 1:15–2:15 pm, Coronado P Mapping Your Library with Web Services and Google Maps This presentation will cover using the Web Services API in combination with Google Maps to create an interactive library floor map that displays the locations of items directly in the OPAC. Audience: Symphony Friday, 1:15–2:15 pm, Coronado M Presenter: John Wohlers–Library Technology Coordinator, Waubonsee Community College Moving Your Symphony to Another Computer A detailed look at what needs to be done to move a working Symphony server from an older machine to a new machine. Audience: Symphony Friday, 1:15–2:15 pm, Acapulco Presenter: Walter Griffatong–Applications Support Specialist, York University Presenter: Brenda Cameron–Systems Administrator, Fort Vancouver Regional Library District Open Source Discovery Layer for Public Libraries In the spring of 2011 the Wake County Public Libraries began exploring VuFind. See how we worked with a developer to customize this Open Source Discovery tool and went from out of the box tool to highly customized dream interface while listening to our users’ needs. Learn how we successfully worked with staff, patrons, the County IT department and our amazing developer to enhance access our collection while highlighting librarian created content. Audience: General Friday, 1:15–2:15 pm, Durango Presenter: Kevin Smith–Digital Library Manager, Wake County Public Libraries; Mark Noble– Independent Website Consultant, Turning Leaf Tech Technical Services Reports An overview of reports used in Technical Services. Includes reports for acquisitions, cataloging and serials management. Reports include budget expenditures, budget extra charges tracking on order and cancelled materials, serials copy editor, serials circulation data comparison, branch serials lists, as well as cataloging reports to compile lists of bibs for batch editing. Also reports on indexing setup. Audience: Horizon Friday, 1:15–2:15 pm, Baja User Testing a Faceted Search Engine: “Please, Don’t Make Me Think” Following the implementation of a faceted search engine, the Centre d’accès à l’information juridique (CAIJ), the network of Quebec courthouse libraries, conducted user testing to validate the usability of its new search tool. Come hear about the surprising and interesting discoveries the CAIJ has made about common user behavior patterns and how these observations allowed us to improve the ergonomics and graphic design of the research interface. Audience: General Friday, 1:15–2:15 pm, Coronado T Presenter: Monique Stam–Project Manager; Sonia Loubier–Director of Information Technology, Centre d’accès à l’information juridique (CAIJ) 3:00–4:00 pm API Sharing Session – Part I The session moderator will lead participants in a discussion of common issues with Symphony API. Audience: Symphony Friday, 3:00–4:00 pm, Durango Presenter: Joel Hahn–Lead Cataloger, Niles Public Library District/CCS Consortium A Quickie Inventory: One Library’s Experiment It has been a number of years (if ever) that an inventory has been completed in our library. We reviewed the inventory reports available in WorkFlows, and quite frankly, we were a little nervous. How could we inventory specific areas of the library collection quickly and accurately without using the scary inventory reports? Using ONE bibliographic report we were able to achieve the results we wanted. During this presentation I will share with you our reasoning and methods behind our inventory experiment. Audience: Symphony Friday, 3:00–4:00 pm, Baja Presenter: Maureen O’Brien Dermott– Associate Director Library Access Services, Dickinson College Presenter: Kathy Crouse–Assistant Manager of Technical Services, Salt Lake County Library Services 16 COSUGI 2012 Annual Conference Program Descriptions At the End of the Day An in-depth look at Horizon Day End processes: what it does, how to monitor it, how to add to it, and what to do when something goes wrong. Audience: Horizon Friday, 3:00–4:00 pm, Coronado J Presenter: Kay Dunker–Systems Librarian, Valley Library Consortium; Darron Isobe–Senior Application Support Specialist, SirsiDynix Cloudy with a 100% Chance of Awesome Learn about the future of cloud computing at SirsiDynix, from enhancements to our industryleading cloud service to how we’re bringing the tools you use every day into the stratosphere. New cloud-based services such as Project eResource Central, Social Library and tech services will also be discussed. Audience: General Friday, 3:00–4:00 pm, Coronado P Presenters: David King–Vice President of Product Management; Sheridan Richey– Vice President of Product Development; Talin Bingham–Chief Technology Officer, SirsiDynix Enterprise and Portfolio: Features, Functionality and Roadmap Learn about the new features and functionality that have been added to the SirsiDynix discovery products, from academic reserves to My Account to e-book integration and much, much more. The Enterprise and Portfolio roadmap will also be presented. Audience: General Friday, 3:00–4:00 pm, Coronado T Presenter: Dain Berrett–Product Manager, SirsiDynix Taming the Consortia Bib Database: Authority Control, OCLC, Inventories and Weeding SELCO has embarked on a wide-ranging project to streamline cataloging while also improving the overall quality of a bibliographic database shared by almost 90 libraries. When the project is concluded, we will have outsourced authority control, established full OCLC membership for all member libraries of the consortia, inventoried all collections to ensure our OCLC holdings are correct, and conducted weeding in all collections. The panel will describe this multifaceted project and discuss the efficiencies we expect to achieve with a cleaner database that is more accurately reflected in our OCLC holdings. Audience: General Friday, 3:00–4:00 pm, Acapulco Presenters: Cheryl Hill–Technical Services Librarian; Jonya Pacey–Help Desk Manager, Southeastern Libraries Cooperating (SELCO) Using Google Analytics in the Catalog This presentation covers adding Google analytics to eLibrary and using it to collect statistics on various events in your catalog. Events such as searches performed, failed searches, session timeouts, and tracking the use of other enhancements to your catalog. Audience: Symphony Friday, 3:00–4:00 pm, Coronado M Presenter: John Wohlers–Library Technology Coordinator, Waubonsee Community College Your Time Is Up! How the Circulation Map Determines Due Dates and Bills This session will break down the Symphony Circulation Map so that attendees can understand all of the various pieces that work together to determine due dates and bills for different items and for different patrons. If you have never seen the circ map, this will be a useful session to help you understand how it is configured. Audience: Symphony Friday, 3:00–4:00 pm, Cancun Presenter: Melissa Kulmer–Product Specialist, SirsiDynix Lake Buena Vista, FL 4:15–5:15 pm API Sharing Session – Part II: Projects Parade Anyone who has completed API training from SirsiDynix can attend and participate in this show-andtell session where customers exhibit and discuss their recent API-related projects. Experts from the user community will also be available to provide assistance with any API programming questions or discussions that there were not time for in the main API Sharing Session. Audience: Symphony Friday, 4:15–5:15 pm, Durango Presenter: Joel Hahn–Lead Cataloger, Niles Public Library District/CCS Consortium Creating a Knowledge Center with Cheap and Easy Project Management Tools A library project can be stressful as you organize the tasks, resources and people involved. When you take the time to organize your project, you save resources and stay on top of where the project is and what the next step should be. SELCO has embarked on a wide-ranging project to streamline technical and instructional information and documentation used by staff. This knowledge center project will be used to discuss online project management tools that are free or low-cost and suitable for many library projects. Handouts will include a annotated bibliography of applications evaluated by SELCO staff. Audience: General Friday, 4:15–5:15 pm, Acapulco Presenter: Jonya Pacey–Help Desk Manager; Donovan Lambright–Automation Librarian, Southeastern Libraries Cooperating (SELCO) Got Cases? Portals, Portfolio, Polls, and You. Learn how using the SirsiDynix Support Portal gives you better support. See how Portfolio improves your access to documentation. Discover how your feedback makes a difference. Audience: General Friday, 4:15–5:15 pm, Coronado J Presenter: Scott Wheelhouse–Senior Vice President of Operations, SirsiDynix COSUGI 2012 Annual Conference 17 Friday, May 4 Horizon System Administration Sharing Session No More Penguins with Sunburn! Audience: Horizon INFOhio’s eBook Collection–not just black and white but definitely read all over! Hear how the collection was built and integrated into the OPAC and INFOhio’s Discovery Portal providing Ohio patrons easy access to materials in multiple formats. Pitfalls and obstacles will also be discussed. Friday, 4:15–5:15 pm, Baja Audience: General Presenter: Lynn Bertino–Digital Librarian, Wake County Public Libraries Friday, 4:15–5:15 pm, Coronado T The session moderator will lead participants in a discussion of common issues in Horizon System Administration. Migration Headaches: Comparing the Migration of Different ILS’s to SirsiDiynix Symphony In the past 15 months, we have added three library systems to our consortium–all from different ILS’s. We will take a look through the various differences based on ILS and Library system requirements. Presenters: Michael Ridinger–INFOhio Technical Support Services; Jean Banks–INFOhio Technical Services, INFOhio Symphony Circulation Sharing Session The session moderator will lead participants in a discussion of common Symphony Circulation issues. Audience: Symphony Audience: Symphony Friday, 4:15–5:15 pm, Coronado M Friday, 4:15–5:15 pm, Cancun Presenters: Anita Winger– Computer Systems Assistant, Mississippi State University; Marty Coleman–Assistant Director for Technical Services, First Regional Library Presenter: Jennifer Falkowski–Training and Interlibrary Loan Supervisor, Southern Maryland Regional Library Association Using Zendesk to Manage Helpdesk Operations Zendesk is a Software as a Service solution for creating and managing helpdesk tickets. From small operations to large, you can use this solution to automate ticket assignment and handling. Audience: General Friday, 4:15–5:15 pm, Coronado P Presenter: Migell Acosta–Interim Assistant Director, Information Systems, County of Los Angeles Public Library 5:30–6:30 pm COSUGI Business Meeting & Raffle Friday, 5:30–6:30 pm, Coronado J The business meeting will include Board reports,introduction of the incoming 2012-2013 COSUGI Board, raffle, and open discussion of new business. Presenter: Brian Sherman, Chair, Customers of SirsiDynix Users Group, Inc. Photographs courtesy of the Orlando Convention and Visitor Bureau. Clockwise: Gatorland is a 110-acre theme park and wildlife preserve, combining “Old Florida” charm with exciting new exhibits and entertainment. Old Town in Kissimmee features 75 unique specialty shops, eight restaurants and 18 thrilling amusement rides. A member of SeaWorld Orlando’s family of nine killer whales and his trainer swim to the waters surface during “Believe”–the most ambitious entertainment project in SeaWorld’s 41-year history. 18 COSUGI 2012 Annual Conference Over 1,400 libraries in the United States, Canada, United Kingdom, Australia, and New Zealand trust their long overdue material and fine recovery to Unique Management Services. Lake Buena Vista, FL Let us show you why: Gentle Nudge® Material Recovery • Revenue Producing Options Small Balance Program • Address Verifcation Service And introducing the future of phone-based patron service: Unique Integrated Communications provides: Account Verification • Item Renewal • Hold Requests/Cancellations Fine Payment • General Questions • Hours/Locations/Directions Event Information and Registration UIC is just part of the fabric of what we do now. UIC did all their homework to make the implementation process easy and smooth. Kevin King, Head of Patron Services Kalamazoo Public Library COSUGI 2012 ATTENDEES: Visit the UNIQUE Family of Library Services COSUGI 2012 Annual Conference 19 BOOTH #209 AND BOOTH #211 Saturday, May 5 Ask SirsiDynix 9:00 am–4:00 pm Coronado R Internet/Print Area 9:15 am–1:45 pm Exhibit Hall Sponsored by EnvisionWare Visit the Exhibits! 8:15–9:15 am Acapulco Paperless Online Weeding (POW) 9:30–10:30 am Exporting Your Data Audience: Symphony Audience: Horizon Guy Dobson–Drew University Kay Dunker–Valley Library Consortium Baja To Hold or Not to Hold: How to Manage Holds in a Consortia Environment Symphony System Administration (Unix) Sharing Session Audience: Symphony Audience: Symphony Anita Winger–Mississippi State University Pat Beers–Johnson County Library Cancun WorkFlows on iPad 9:15 am–1:45 pm Audience: Symphony No Conflict Time Teresa Nelson, Ven Kozubenko–Spokane County Library District Symphony System Administration (Windows) Sharing Session Audience: Symphony Guy Dobson–Drew University 10:30–11:45 am Exhibit Hall Morning Break Coronado J Everyday SVA Audience: Symphony API Best Practices, Web Services, and the Developers Community Peter Brandt–Palm Beach County Library System Audience: General Ranny Lacanienta, Margaret Pelfrey–SirsiDynix 10:30–10:45 am Coronado Foyer and Exhibit Hall Coronado M The State of the Enhancements Process Address There From the Get Go: SirsiDynix’s Facebook Application Audience: General Audience: General Joel Hahn–Niles Public Library District/CCS Consortium Sean Farrell–Library of Hattiesburg Petal & Forrest County Ask SirsiDynix Exhibits Breaks Coronado P Incorporating SirsiDynix Social, Mobile 20 and Web Products Into Your Library Marketing Toolkit Communicating with Your Users Using the SirsiDynix Communication Suite: Introducing SMS and Voice Automation! Audience: General Audience: General Nathan Guinn–SirsiDynix Nathan Guinn, Dain Berrett, Laurie Porter– SirsiDynix Coronado T Mobile Your Way Audience: General Online Payment with Envisionware: It Works for Us Dain Berrett–SirsiDynix Audience: Symphony Karla Smith–Winnefox Library System Durango VuFind, eBooks & Innovation: Audience: General Seamless Patron Data Integration of Symphony & Primo without Web Services Monique Sendze– Douglas County Libraries Audience: Symphony The Hybrid Edition Jamen McGranahan–Vanderbilt University Library COSUGI 2012 Annual Conference Program Schedule Lunch 1:15–2:15 pm Acapulco Symphony Reports Sharing Session 11:45 am–1:00 pm Audience: Symphony Coronado K & L Natalie Palermo–LSU Law Library/LOUIS Consortium Visit the Exhibits! 3:00–4:00 pm 4:15–5:15 pm Operating in the Cloud: Lessons Learned from Migrating to the SaaS Environment Closing and SirsiDynix Executive Q&A Audience: General Win Shih–University of Southern California; Laura England-Biggs–Keene Memorial Library 9:15 am–1:45 pm Exhibit Hall Baja Symphony Cataloging Sharing Session Afternoon Break Audience: Symphony 2:15–3:00 pm Kelli Staley–Lansing Public Library; Ellen Marchessault–Carol Stream Public Library Coronado Foyer Cancun AquaBrowser Sharing Session Audience: General Donovan Lambright–SELCO Consortia SIG/Sharing Session Audience: General Joel Hahn–Niles Public Library District/ CCS Consortium; Karla Smith–Automation Librarian, Winnefox Library System Implementing “Overnight Authorities” from MARCIVE on Horizon Audience: Horizon Phil Feilmeyer–Hennepin County Library Coronado J Stump the Chumps: Symphony Q & A Audience: Symphony lunch Exhibits Breaks Joel Hahn–Niles Public Library District/CCS Consortium; Mark Witteman–LOUIS; John Wohlers–Waubonsee Community College; Kendal Orrison–NFP LLSAP Services Coronado M Leveraging Symphony Web Services in Your Open Source OPAC Audience: General Full Speed Ahead: The SirsiDynix 2012-2013 Roadmap Repeated Friday, 9:30-10:30 am Audience: General David King, Laurie Porter, Ranny Lacanienta–SirsiDynix VuFind Sharing Session Audience: General Michael Gillen, David Justus–Stephen F. Austin State University Michael Gillen, Joseph Strahl–Stephen F. Austin State University Coronado P Horizon Information Portal (HIP) Sharing Session Using Director’s Station in a Consortium Environment Audience: Horizon Audience: Symphony Steven K. Bowers–Detroit Area Library Network (DALNET) Don Hazlett–University of Alberta Library Coronado T Avoiding Storms in the Cloud Audience: Symphony Drew McNaughton–NC-Piedmont Automated Library System; Brett Hall– SirsiDynix Durango Project eResource Central: We Are Better Working Together! The Strategic Partner Program and Beta Testing with SirsiDynix Audience: General Rachel Bowell–SirsiDynix Empowering Employees e-Books and Electronic Resources Through Knowledge with Symphony, Horizon and Other Audience: General SirsiDynix Applications Becky Muller–SirsiDynix Repeated Thursday, 1:30–2:30 pm Audience: General 4:15–5:15 pm Coronado J Join the SirsiDynix executive staff for an open Q&A session and get answers straight from company leaders. Whether you have specific queries about products, operations, plans for the future, or other topics, this will be a great opportunity for you to get the answers to your burning questions. Presenters: Bill Davison, Chief Executive Officer, SirsiDynix [email protected] Talin Bingham, Chief Architect, SirsiDynix [email protected] David King, Vice President of Product Management, SirsiDynix [email protected] Sheridan Richey, Vice President of Software Development, SirsiDynix [email protected] Berit Nelson, Vice President of Library Relations, SirsiDynix [email protected] Scott Wheelhouse, Senior Vice President of Operations, SirsiDynix [email protected] SirsiDynix Q&A 11:45 am–1:00 pm Lake Buena Vista, FL Talin Bingham, David King–SirsiDynix COSUGI 2012 Annual Conference 21 Saturday, May 5 8:15–9:15 am Everyday SVA A general discussion of SVA configuration, customization, recording custom messages, the Communications Database, monitoring the system, detective work and the SVA log files. Audience: Symphony Saturday, 8:15–9:15 am, Coronado J Paperless Online Weeding (POW) Beginning with a color-coded shelf list, POW brings all the information you need to make weeding decisions, including circulation history, together in one place. Then it lets you follow through and discard items with the click of a mouse or the touch of an iPad. You can also mark items missing or fix typos in call numbers. Follow the story of POW from initial brainstorming to coding and problem solving to weeding and more. Presenter: Peter Brandt–IT Division Manager, Palm Beach County Library System Audience: Symphony Incorporating SirsiDynix Social, Mobile and Web Products Into Your Library Marketing Toolkit Presenters: Guy Dobson–Integrated Systems Librarian, Drew University Let’s discuss the latest methods for promoting your library via mobile, social, and web techniques. Leverage the mobile revolution, the ubiquity of Facebook, and the desire of every patron to be omniscient. Learn the implementation that has worked for other libraries and discuss ways to overcome any issues that hinder your goals. Audience: General Saturday, 8:15–9:15 am, Coronado P Presenter: Nathan Guinn–Product Management Director, SirsiDynix Mobile Your Way Hey, where did you get that app? Now is the time to promote your library with your own iPhone and Android app. Learn about how your library can step up its mobile game with your own customized mobile app, specific to your community’s interests, events and collections. Audience: General Saturday, 8:15–9:15 am, Coronado T Presenter: Dain Berrett–Product Manager, SirsiDynix Saturday, 8:15–9:15 am, Acapulco The State of the Enhancements Process Address COSUGI’s enhancements coordinator presents an update on recent changes to the process that results in customer-suggested enhancements being integrated into new versions of SirsiDynix’ products, as well as an overview of the revised enhancement process. Audience: General Saturday, 8:15–9:15 am, Coronado M VuFind, eBooks & Innovation: The Hybrid Edition Douglas County Libraries embarked on a technological whirlwind the past two years. We offered hands-on demonstrations and support for eBook readers and devices, teamed up with the Colorado Library Consortium (CLiC) to identify and incorporate nearly 500 of the most popular Project Gutenberg titles in our catalog, and formed a partnership with the Colorado Independent Publishers Association (CIPA) to manage the content ourselves (digital rights management, circulation), and incorporate them into our system. We embraced VuFind, for its eBook integration and full-text indexing, search and discovery features, use of a recommendation engine, and its review system. How these projects took shape, the obstacles we faced in their implementation, and the direction the library is taking now will be discussed. Audience: General Saturday, 8:15–9:15 am, Durango Presenter: Monique Sendze–Associate Director of Information Technology, Douglas County Libraries WorkFlows on iPad Come see WorkFlows running on an iPad. We’ll have a detailed discussion on how to set it up. Presenter: Joel Hahn–Lead Cataloger, Niles Public Library District/CCS Consortium Audience: Symphony To Hold or Not to Hold: How to Manage Holds in a Consortia Environment Presenter: Teresa Nelson–IT Operations Assistant; Ven Kozubenko–Data and Web Services Administrator, Spokane County Library Saturday, 8:15–9:15 am, Cancun As our consortium grew so did the questions and problems of how holds are handled by Demand Management. This session is based on research and talks with SirsiDynix about the best way to keep the hold load evenly spread through the libraries. We will look at how Demand Management looks at allowing holds and how it handles holds. We will also cover how to configure the hold map and take a look at if ordered holds or unordered holds are the best. Audience: Symphony Saturday, 8:15–9:15 am, Baja Presenter: Anita Winger–Computer Systems Assistant, Mississippi State University 22 COSUGI 2012 Annual Conference Program Descriptions 9:30–10:30 am Exporting Your Data Lake Buena Vista, FL Symphony System Administration (Unix) Sharing Session API Best Practices, Web Services, and the Developers Community The VLC exports borrower information and bib and item information every day for our state union catalog. We’ve even automated it. Learn how to employ best practices when using Symphony API Tools. If you are interested in sharing your work with other SirsiDynix Symphony customers, we will demonstrate practices that will ensure all users will be able to employ your hard work across any platform. We will also share tips for getting the most out of the Symphony API and what is currently possible with Web Services. Also, learn about the new and improved SirsiDynix Developers Community which can serve as your support group in developing API scripts, Web Services and SQL scripts for your Symphony or Horizon ILS. Audience: Horizon The session moderator will lead participants in a discussion of common issues of administering a Unix based Symphony system. Saturday, 9:30–10:30 am, Acapulco Audience: Symphony Presenter: Kay Dunker–Systems Librarian, Valley Library Consortium Saturday, 9:30–10:30 am, Baja Audience: General Saturday, 9:30–10:30 am, Coronado J Presenters: Ranny Lacanienta–Director of Product Management; Margaret Pelfrey– Consulting Services Team Lead, SirsiDynix Communicating with Your Users Using the SirsiDynix Communication Suite: Introducing SMS and Voice Automation! Library notification has just become more personal. With the explosion of mobile phones and SMS messaging, the library is finding new ways to reach their patrons in a more quick, economical and efficient fashion. You’ll be amazed by the startling stats regarding mobile computing. Learn how to tap into these new messaging features available now for your libraries. Audience: General Saturday, 9:30–10:30 am, Coronado P Presenters: Nathan Guinn–Product Management Director; Dain Berrett–Product Manager; Laurie Porter–Technical Product Manager, SirsiDynix Online Payment with Envisionware: It Works for Us Our consortium has been offering online payment using Envisionware from our Web2 catalog for over a year, and just got it working in our test VuFind catalog. Our patrons love it. Our libraries love it--most can’t afford the costs of accepting credit cards locally. Twenty-nine libraries share one merchant account and we run API reports to split up the revenues between the libraries. This session will cover some preparation; configuration and setup of Symphony & Envisionware; and decisions, policies, and procedures for getting the money received back to the libraries. Audience: Symphony Saturday, 9:30–10:30 am, Coronado T Presenters: Karla Smith–Automation Librarian, Winnefox Library System Seamless Patron Data Integration of Symphony and Primo Without Web Services This presentation will detail how we were able to integrate the My Account information from Symphony into Ex Libris’s Primo system. This was done by using EZProxy and CAS, along with some JavaScript and PHP. Users will get step-by-step guidance on setting this up. Audience: Symphony Saturday, 9:30–10:30 am, Durango Presenter: Jamen McGranahan–Systems Services Librarian, Vanderbilt University Library Presenter: Pat Beers–System Administrator, Johnson County Library Symphony System Administration (Windows) Sharing Session The session moderator will lead participants in a discussion of common issues in administering a Windows based Symphony system. Audience: Symphony Saturday, 9:30–10:30 am, Cancun Presenter: Guy Dobson–Integrated Systems Librarian, Drew University There From the Get Go: SirsiDynix’s Facebook Application The Library ordered the Sirsi Facebook app even before its release. Follow our every step from ordering through application and find out what we wish we had done that we didn’t–and what we did do that we wish we hadn’t!. Audience: General Saturday, 9:30–10:30 am, Coronado M Presenter: Sean Farrell–Assistant Director, Library of Hattiesburg Petal & Forrest County 1:15–2:15 pm AquaBrowser Sharing Session The session moderator will lead participants in a discussion of common issues for AquaBrowser with SirsiDynix products. Audience: General Saturday, 1:15–2:15 pm, Cancun Presenter: Donovan Lambright–Automation Librarian, Southeastern Libraries Cooperating (SELCO) COSUGI 2012 Annual Conference 23 Saturday, May 5 Avoiding Storms in the Cloud Managing the migration to the SirsiDynix Cloud while implementing a third-party hosted discovery tool. Audience: Symphony Saturday, 1:15–2:15 pm, Coronado T Presenters: Drew McNaughton–Systems Librarian, NC–Piedmont Automated Library System; Brett Hall–Director–Cloud Solutions, SirsiDynix Horizon Information Portal (HIP) Sharing Session The session moderator will lead participants in a discussion of common issues with Horizon Information Portal (HIP). Audience: Horizon Saturday, 1:15–2:15 pm, Coronado P Project eResource Central: e-Books and Electronic Resources with Symphony, Horizon and Other SirsiDynix Applications Symphony Reports Sharing Session Do you want to integrate e-books and e-content into your catalog so that your users can easily find ALL of the library’s resources? Do you and your users find the multiplicity of e-book readers and DRM schemes difficult to support and navigate? Do you need staffefficient ways to manage your e-books and other e-content? Learn about how Project eResource Central along with applications such as BookMyne, Enterprise, Portfolio, Social Library and related tools can help you and your users easily manage, find and use e-content. Saturday, 1:15–2:15 pm, Acapulco Audience: General Saturday, 1:15–2:15 pm, Durango Repeated Thursday 1:30–2:30 pm Presenter: Steven K. Bowers–Executive Director, Detroit Area Library Network (DALNET) Presenters: Talin Bingham–Chief Technology Officer; David King–Vice President of Product Management, SirsiDynix Leveraging Symphony Web Services in Your Open Source OPAC Stump the Chumps: Symphony Q&A Last year, SFASU showed off a custom Symphony driver for VuFind, which relied heavily on Oracle queries. Since then, we have made significant improvements to our driver and have transitioned it to rely on SirsiDynix’s Symphony Web Services. Please plan to attend this session if you are interested in deploying SWS or Open Source OPACS. Audience: General Saturday, 1:15–2:15 pm, Coronado M Presenters: Michael Gillen–Web Developer; Joseph Strahl–Assistant Head of Library Systems, Stephen F. Austin State University Pick the collective brain of our panel of experts on anything to do with SirsiDynix Symphony. Audience: Symphony Saturday, 1:15–2:15 pm, Coronado J Presenter: Joel Hahn– Lead Cataloger, Niles Public Library District/CCS Consortium; Mark Witteman–Library Consortium Analyst, LOUIS; John Wohlers– Library Technology Coordinator, Waubonsee Community College; Kendal Orrison– NFP LLSAP Services Manager / RSA NFP Director Symphony Cataloging Sharing Session The session moderator will lead participants in a discussion of common cataloging issues in Symphony. Audience: Symphony Saturday, 1:15–2:15 pm, Baja Presenters: Kelli Staley–Circulation, Collection and Computer Services Dept. Head, Lansing Public Library; Ellen Marchessault–Head of Technical Services, Carol Stream Public Library 24 The session moderator will lead participants in a discussion of common issues with Symphony reports. Audience: Symphony Presenter: Natalie Palermo–Assistant Director for Technical Services, LSU Law Library/LOUIS Consortium 3:00–4:00 pm Consortia SIG/Sharing Session The session moderator will lead participants in a discussion of common issues for consortia. Also, the Consortia SIG business meeting will include board reports and elections. Audience: General Saturday, 3:00–4:00 pm, Baja Presenter: Joel Hahn–Lead Cataloger, Niles Public Library District/CCS Consortium; Karla Smith– Automation Librarian, Winnefox Library System Empowering Employees Through Knowledge Research shows that limited development opportunities are cited as a cause of lower employee engagement. As employees mature in their positions, they can begin to feel stagnant. Research also shows that these employees are interested in ways to improve and grow their skill sets. All of us remember going through our initial courses, trying to grasp as much information as possible. However, how many interesting tidbits did we simply forget in our efforts to master the most important or direct tasks? What new tools are available in the software? Could there be more efficient processes for accomplishing our daily tasks? SirsiDynix provides a full library of instructionally designed and cost effective education opportunities that make accomplishing this goal simple. Audience: General Saturday, 3:00–4:00 pm, Durango Presenter: Becky Muller–Mentor Administrator & Instructional Designer, SirsiDynix COSUGI 2012 Annual Conference Program Descriptions Full Speed Ahead: The SirsiDynix 2012-2013 Roadmap Using Director’s Station in a Consortium Environment SirsiDynix product managers will cover what’s in store for each of our product lines including ILS, discovery, social, mobile, cloud, communications and analytics. This session includes practical tips and techniques for configuring and administering Director’s Station, creating effective training resources, developing useful reports for collections librarians, circulation supervisors, library administration and faculty and taking advantage of the new and enhanced features of Director’s Station. Audience: General Saturday, 3:00–4:00 pm, Coronado J Repeated Friday, 9:30-10:30 am Presenter: David King–Vice President of Product Management; Laurie Porter–Technical Product Manager; Ranny Lacanienta–Director of Product Management, SirsiDynix Implementing “Overnight Authorities” from MARCIVE on Horizon Presenters: Bill Davison, Chief Executive Officer; Talin Bingham, Chief Architect; David King, Vice President of Product Management; Sheridan Richey, Vice President of Software Development; Berit Nelson, Vice President of Library Relations; Scott Wheelhouse, Senior Vice President of Operations, SirsiDynix Presenter: Don Hazlett–Business Analyst, University of Alberta Library VuFind Sharing Session Presenter: Michael Gillen–Web Developer; David Justus–Associate Director for Library Technology, Stephen F. Austin State University Two libraries (one Symphony, one Horizon) discuss their decision to move to SaaS and what they have learned in the process. Audience: General Saturday, 3:00–4:00 pm, Acapulco Presenter: Win Shih–Director of Integrated Library Systems, University of Southern California; Laura England-Biggs–Librarian I-Youth Services, Keene Memorial Library Join the SirsiDynix executive staff for an open Q&A session and get answers straight from company leaders. Whether you have specific queries about products, operations, plans for the future, or other topics, this will be a great opportunity for you to get the answers to your burning questions. Saturday, 3:00–4:00 pm, Coronado P Audience: Horizon Operating in the Cloud: Lessons Learned From Migrating to the SaaS Environment Closing and SirsiDynix Executive Q&A Thursday, 4:15–5:15 pm, Coronado J At COSUGI last year, we presented on our experiences in implementing VuFind at Stephen F. Austin State University. This year, we invite everyone with an interest in VuFind (whether curious, evaluating/testing, or in production) to attend this session to ask/answer questions and share experiences. Presenter: Phil Feilmeyer–ILS Manager, Hennepin County Library 4:15–5:15 pm Audience: Symphony Hennepin County Library implemented MARCIVE’s “Overnight Authorities” service in 2007 on Horizon and have been using it to maintain our authority records ever since. This session will provide an overview of the service, the Horizon setup and other tips and tricks. See how we use SQL to identify records, MARCOUT.exe and MARCIN.exe, import sources, match points, and how we’ve automated the whole thing through Day End. Saturday, 3:00–4:00 pm, Cancun Lake Buena Vista, FL Audience: General Saturday, 3:00–4:00 pm, Coronado M We Are Better Working Together! The Strategic Partner Program and Beta Testing with SirsiDynix What are the opportunities for customers to get involved in SirsiDynix’s Strategic Partner Program? How do I become a beta tester? These questions and more will be answered in this discussion of how the Strategic Partner Program works and what is involved in beta testing. We will discuss the projects completed in 2011 and what is underway and coming soon in 2012. Come learn how you can actively collaborate with SirsiDynix and your colleagues to influence software capabilities that will delight end users and staff. Audience: General Saturday, 3:00–4:00 pm, Coronado T Presenter: Rachel Bowell–Beta Software Manager, SirsiDynix COSUGI 2012 Annual Conference 25 Exhibitor Map Coronado K & L TALKING Tech Unique Mgmt. Service Comprise Technologies Unique Integrated Comm. Backstage Library Works Baker & Taylor Ingram Library Services Author Alerts.org Brodart Company Bibliotheca MARCIVE Midwest Tape Library Technologies Computype iTeam Resources 3M Library collectionHQ Systems Bowker/ Syndetics 26 BWI Rasmussen BayScan Technologies Software AbeTech EnvisionWare EnvisionWare ChiliFresh COSUGI 2012 Annual Conference 2012 Exhibitors Lake Buena Vista, FL 3M Library Systems���������������������������������������������������203 BayScan Technologies�����������������������������������������������101 RFID, AMH, Security, Self-Checkout and Service solutions for your library. RFID, self checkout, spine label, hold slip printing, digital signage and more. Zach Dunmire Kevin Brown 3M Center Building 225-4N-14, St. Paul, MN 55144 P: (800) 328-0067 F: (651) 736-0030 www.3m.com/us/library 33549 E. Royalton Road, Unit 3, Columbia Station, OH 44028 P: (877) 229-7226 F: (440) 748-9109 www.bayscan.com AbeTech���������������������������������������������������������������������201 Bibliotheca, Inc.���������������������������������������������������������105 AbeTech designs, integrates, and supports systems that optimize the management of inventory and assets. Bill Schmidt Todd Jacobs 12560 Fletcher Lane, Suite 100, Rogers, MN 55374 P: (763) 428-3170 F: (763) 428-3166 www.abetech.com Author Alerts.org��������������������������������������������������������304 Alert your patrons when new titles appear in the catalog by their favorite authors/performers. Glenn Peterson 3320 Yukon Ave S., St. Louis Park, MN 55426 P: (952) 221-0305 www.authoralerts.org Backstage Library Works�������������������������������������������106 RDA Services | Authority Control | Cataloging | Database Cleanup | Record Enrichment | Reclassification | Digitization | Microfilming | On-site RFID tagging. Christie Chumney 533 E. 1860 S., Provo, UT 84606 P: (800) 288-1265 F: (801) 356-8220 www.bslw.com Baker & Taylor�������������������������������������������������������������207 Baker & Taylor, Inc., is a global information and entertainment services company offering print and digital books, and entertainment products along with valueadded services to libraries, educational institutions and retailers. Ann-Marie Breaux Dan Miller 2550 W Tyvola Rd., Suite 300, Charlotte, NC 28217 P: (800) 775-1800 F: (704) 998-3316 www.btol.com COSUGI 2012 Annual Conference Dave Schaffer Bibliotheca is the premier developer and supplier of scalable self-checkout, RFID, Security, and AMH solutions for libraries. Scott Hackstadt Bryan Pasteryk Al Coalla 5000 Miller Court East, Norcross, GA 30071 P: (877) 207-3127 F: (877) 207-3129 www.bibliotheca.com Bowker/Syndetics������������������������������������������������������100 Bowker is the leading provider of global book information and decision-support. Peder Christensen 630 Central Avenue, New Providence, NJ 07974 P: (877) 340-2400 F: (727) 771-6217 www.syndetics.com Brodart Company�������������������������������������������������������104 Brodart provides online collection development and ordering tools interfacing with your ILS for EDI transactions. John Sommers 500 Arch St., Williamsport, PA 17701 P: (570) 326-2461 F: (570) 651-1635 www.brodart.com BWI����������������������������������������������������������������������������310 BWI offers books, AIV and more to public libraries. For specialized collection development and personal service, choose BWI. Tina Ballinger Scott Starr 1340 Ridgeview Drive, McHenry, IL 60050 P: (800) 888-4478 F: (800) 888-6319 www.titletales.com 27 2012 Exhibitors ChiliFresh�������������������������������������������������������������������300 Ingram Library Services��������������������������������������������307 Global patron interaction. Patron book reviews, social networking and reference desk chat, all from inside the online catalog. Ingram Content Group, Inc. is the world’s largest distributor of physical and digital content. Scott Johnson Don Kaiser 2111 East Santa Fe, Suite 105, Olathe, KS 66062 P: (917) 508-6739 www.chilifresh.com 14 Ingram Blvd., La Vergne, TN 37086 P: (615) 213-7976 F: (615) 213-5288 www.ingramlibrary.com collectionHQ��������������������������������������������������������������302 iTeam Resources, Inc.������������������������������������������������202 collectionHQ is the world’s leading collection performance improvement solution. collectionHQ is the sponsor of the conference lanyards. Ian Downie Hillington Park Innovation Centre, 1 Ainslie Rd. P: UK +44-141-585-6427 www.collectionhq.com Comprise Technologies����������������������������������������������108 Comprise provides PC access management (SAM) and PCI compliant payment management to libraries. Dan Curtin Diane Weinberger 1041 Route 36, PO Box 425, Navesink, NJ 07752 P: (800) 854-6822 or (732) 291-3600 www.comprisetechnologies.com Computype����������������������������������������������������������������103 Identification products, software, hardware and services. Computer reservation and management, print cost recovery, eCommerce, wireless print, library cards. Megan Newell Mike Browne Sean Novosad Jay Smith PO Box 547651, Orlando, FL 32854-7651 P: (678) 261-4002 ext. 238 F: (407) 835-7933 www.iteaminc.com Library Technologies, Inc.������������������������������������������102 Authority Control Services. 20 minute Authority Express service for new cataloging. Authority Update Processing service resyncs your file to current LC authorities. Thomas F. Gilbert 2300 Computer Ave., Suite D-19, Willow Grove, PA 19090-1736 P: (800) 795-9504 F: (215) 830-9422 www.librarytech.com Jason Halling 2285 West County Rd C, St. Paul, MN 55113 P: (651) 635-1271 F: (651) 633-5580 www.computype.com MARCIVE, Inc.�������������������������������������������������������������204 EnvisionWare�������������������������������������������������� 303 & 305 PO Box 47508, San Antonio, TX 78265-7508 P: (210) 646-6161 F: (210) 646-0167 www.marcive.com EnvisionWare provides self service and library efficiency solutions to over 10,000 libraries around the globe. EnvisionWare is the sponsor of the Internet/Email/Print area. 2855 Premiere Parkway, Suite A, Duluth, GA 30097-5201 P: (800) 216-8370 F: (678) 584-1232 www.envisionware.com Economical, accurate authorities processing, ERIC MARC Record Service, reclassification, enrichment (TOC, Lexile), cataloging (govdocs, AV), conversion. Joan Chapa Carol Love Midwest Tape�������������������������������������������������������������205 Library distributor of DVDs, music CDs, audio books and Playaways. Ed Altwies Randy Selhorst PO Box 820, Holland, OH 43528 P: (800) 875-2785 F: (800) 444-6645 www.midwesttapes.com 28 COSUGI 2012 Annual Conference 2012 Exhibitors Lake Buena Vista, FL Rasmussen Software/John Huber & Associates��������200 Unique Integrated Communications, Inc.�������������������209 Specializes in versatile printing solutions and terminal emulation connections between Windows PCs and host systems. Telephone answering service for patron account assistance. Bob Rasmussen John Huber 10240 SW Nimbus Ave., Suite L9, Portland, OR 97223 P: (503) 624-0360 F: (503) 624-0760 www.anzio.com SirsiDynix�������������������������������������������������������������������109 SirsiDynix is the sponsor of the Thursday evening opening reception/ party at the House of Blues. SirsiDynix Technology Centre, 3300 N. Ashton Boulevard, Suite 500, Lehi, UT 84043 P: (800) 288-8020 www.sirsidynix.com Talkingtech Ltd.�������������������������������������������������������110 Rob Klaus 119 E Maple Street, Jeffersonville, IN 47130 P: (800) 879-5453 F: (812) 285-0895 www.uniqueic.com Unique Management Services�����������������������������������211 Material recovery service specializing in helping libraries recover overdue materials from long overdue patrons. Unique Management Services is the sponsor of the Thursday afternoon Ice Cream Break. Nicole Atkins Jonathan Hayes 119 E Maple Street, Jeffersonville, IN 47130 P: (800) 879-5453 F: (812) 280-2149 www.unique-mgmt.com TALKINGtech is a manufacturer of telephone patron notification and SMS. Sean Young Phil Stark 1000 Heritage Center Circle, Round Rock, TX 78664 P: (800) 631-0315 F: (512) 238-3001 www.talkingtech.com 2013 I G U S O C r Join us fo March 14–16, 2013 Salt Lake City, UT Photo courtesy of Salt Lake City Convention and Visitor Bureau. Photo credit: Steve Greenwood COSUGI 2012 Annual Conference 29