Employment Law Seminar The Dos and Don`ts of Pre
Transcription
Employment Law Seminar The Dos and Don`ts of Pre
9/19/2012 Welcome! Employment Law Seminar Presented by: Steptoe & Johnson LLP and AZilg September 19, 2012 Co-sponsored by: The Dos and Don’ts of Pre-Hire Screening Presented by: Elizabeth Call September 19, 2012 © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Methods Used For Pre-Hire Screening Background Checks Credit Checks Tests Social Media, i.e., Facebook, LinkedIn, etc. What’s The Big Deal? EEOC GC David Lopez announced focus on discriminatory hiring practices. 100+ pending EEOC charges alleging hiring discrimination based on criminal background checks. Higher likelihood of class-based investigations or claims. – $3.13M settlement (1/12) after EEOC investigation determined that Pepsi Beverages’ use of arrest and conviction records disqualified black candidates at a disproportionately higher rate than other candidates. Recent EEOC Enforcement Guidance on the Consideration of Arrest and Conviction Records in Employment Decisions (published April 25, 2012). © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Use of Background Checks 86% of employers conduct criminal background checks during application/hiring process.* Used to verify information in application/resume (education, prior employment, references, prior convictions). May be required by contract or for security clearance. * SHRM Survey Findings: Background Checking – The Use of Criminal Background Checks in Hiring Decisions (July 19, 2012). Use of Background Checks Timing varies based on cost and need. – Pre Offer for all or selected group; or – Post-offer – $50 to $150 depending on searches requested. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Fair Credit Reporting Act Requirements Requirements for use of “consumer reports,” includes criminal background checks and credit checks. Multiple obligations for employers at various stages of the hiring process. Statutory damages of $100 to $1,000 per willful violation.15 U.S.C.§1681n. Potential for class claims. – Green Mountain Coffee Roasters Inc. (2012) Putative class action accusing company of violating the FCRA by using unauthorized consumer reports to reject candidates, i.e., invalid disclosure and incorrect Summary of Rights form. Fair Credit Reporting Act Requirements Disclosure to the applicant must be: – “[C]lear and conspicuous;” – In writing; and – In a document that consists solely of the disclosure. 15 U.S.C.§1681b(2)(A)(i). – Written authorization of the applicant required. 15 U.S.C.§1681b(2)(A)(ii). – Waiver language could invalidate the disclosure. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Fair Credit Reporting Act Requirements Pre-adverse action notice: – Before taking the adverse action. – Provide copy of background check with FCRA Summary of Rights. – Opportunity to dispute/correct incorrect information. – Provide reasonable period of time before taking adverse action. Adverse action notice: – Provide information about the consumer reporting agency and the right to dispute the information. Types of Criminal Records Arrest Records Conviction Records (misdemeanor or felony) National Databases, i.e., Sex Offender Registry © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Laws Governing Use of Criminal Records Title VII – EEOC Enforcement Guidance. State laws prohibiting discrimination based on an applicant’s criminal record, i.e., New York Human Rights Law. State and local laws regulating use of criminal records in application process or employment. – Restrict use of certain types of misdemeanor convictions. – “Ban the Box” laws, i.e., MA, Philadelphia • Some only for public positions or vendors doing business with the public entity. Arrest Records EEOC Enforcement Guidance cautions against use. – Disparate impact on certain minority groups. • Significantly higher arrest rates for African Americans and Hispanics. • Many arrests do not result in criminal charges or charges are dismissed. – May consider the conduct that led to arrest – not fact of arrest. • Does the conduct make the individual unfit for position? Potential concerns with completeness and accuracy. Best Practice Avoid flat ban disqualifying applicants with arrest records. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Conviction Records EEOC Enforcement Guidance – Arrest and incarceration rates high for African American and Hispanic men. – Permits defense of exclusion of applicants based on criminal conduct where: • Validation of the screening practice under the Uniform Guidelines for Employee Selection Procedures; or, • Use of a targeted screening process. Potential concerns with accuracy. Conviction Records Targeted Screen or “Job Relatedness Test” – Green v. Mo. Pac. R.R. Co. (8th Cir. 1975). – Nature and gravity of the offense. • Harm caused by the offense. • Legal elements of the crime. • Gravity, i.e., misdemeanor or felony. – Time that has passed since the offense, conduct and/or completion of the sentence. • Consider time limits for certain types of convictions. – Nature of the job sought. • Evaluation of essential functions, circumstances under which job is performed, and working environment. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Conviction Records Individualized Assessment – NEW – EEOC suggests appropriate in most circumstances. – Not required if can identify “criminal conduct with a demonstrably tight nexus to the position in question.” Requires an employer to solicit and consider additional information. – Give the applicant an opportunity to provide information on conviction at issue, i.e., age at time of conviction, similar jobs held since conviction. Other Considerations For Use of Conviction Records Offenses Upheld as “Related” To Positions. – Theft or embezzlement for positions involving property of value, i.e. money. Richardson v. Hotel Corp. of Am (5th Cir. 1972) – Moral turpitude or violence for positions involving unsupervised contact with the public. El v. Southeastern Pa. Transp. Auth. (3d Cir. 2007) Federal and state law prohibitions, i.e., licenses, security clearances, certain industries. – Per EEOC, compliance with federal laws/regulations is a defense. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Other Considerations For Use of Conviction Records Some state and local laws ban inquiries about criminal history in applications or during the application process. Ban the Box Act – would prevent employers from asking about criminal background until after conditional job offer. – Introduced July 2012. – Exception for positions with “unreasonable risk to the safety of specific individuals or to the general public.” – Mirrors similar state laws. Best Practices For Use of Criminal Records Review policies/practices and conduct training. – Employment applications – Screening policies/practices – Adjudication process/handling disqualifying information © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Best Practices For Use of Criminal Records Ensure policy provides: – Method for screening based on Green factors (nature/gravity of offense, time passed, job sought). • Categorize types and ages of offenses that would make an applicant unfit to perform the job sought. – Individualized assessment, i.e., adjudication process, possibly incorporate in FCRA pre-adverse action notice. – Requirements for detailed documentation of disqualification decisions. Credit Reports EEOC continues to focus on credit checks. – Potential adverse impact against females and minorities. Frank Dodd Amendments to FCRA (July 21, 2011) – Notify applicant that obtained credit score and provide credit score, with other required language. State laws – California Assembly Bill No. 22 limits use of credit checks to specific positions, i.e., managerial positions, positions that require access to personal information, consumer bank accounts, confidential or proprietary information or regular access to $10K or more of cash. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Pre-Employment Tests Skills Tests – – – – Communication skills Reading, math or other technical skills Personality traits Physical fitness/agility Drug Tests Medical Exams Pre-Employment Tests – Skills Tests Communication Skills – Title VII • Disqualification for “linguistic characteristics” could be challenged as national origin discrimination. • Example: Accent – ADA • Speech impediments may be due to a medical condition, such as a hearing impairment. • Accommodation requests – English requirements depend on job duties and work environment. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Pre-Employment Tests – Other Skills Tests Cognitive Skills Tests – Reading, Math, Technical Skills Personality Traits Physical Fitness/Agility Standardized versus Informal Tests – Informal test during interview (verbal or written) – still a test. Skills tests are permissible – if satisfy Uniform Guidelines on Employment Selection Procedures (“UGESP”). Pre-Employment Tests – Other Skills Tests EEOC and OFCCP adopted UGESP. Tests must be validated. Validation under the UGESP. 29 C.F.R.§1607 (1978) – Different methods depending on test. – Specific to the job at issue. – UGESP does not address a validation method for personality traits tests. * Expert assistance recommended © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 UGESP Validation Methods Criterion-related Validity Study – Selection procedure is predictive of/significantly correlated with important elements of job performance. – Identify skills predictive of success, i.e., driving test. Construct Validity Study – Measures characteristics determined to be important in successful performance, i.e., psychological evaluations for law enforcement positions. Consider Adverse Impact Content Validity Study – Monitor regularly – Consider alternatives – Content of selection procedure is predicative of important aspects of performance on the job – Incorporate key skills requirements of the job, i.e., writing computer code. UGESP Validation Methods Validity must be documented. Reasonable cut-off scores Periodic review of validation– particularly if job duties change. Be cautious of sweeping validation studies, i.e., for a class of jobs across industries. – Validation must be specific to your job. If adverse impact, consider alternatives and/or re-evaluate validation. – Obligation to monitor for impact. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Pre-Employment Tests - Drug Screens Tests for current use of illegal drugs are not considered a medical exam under the Americans with Disabilities Act (ADA)*. – OK to drug screen applicants. – If test reveals a lawfully prescribed drug, treat as confidential medical record. – Caveat: Cannot screen for protected disabilities, i.e., alcoholism and past drug addiction. * Alcohol testing is considered a medical examination under the ADA, with limited exception for transportation employees governed by the DOT. Other Considerations Relating To Drug Screens State laws governing drug tests. – A.R.S. §23-493 et seq. State laws legalizing use of medical marijuana, i.e., the Arizona Medical Marijuana Act. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Pre-Employment Tests – What Is A Medical Exam? Medical examinations include: – Vision tests conducted/analyzed by a specialist; – Blood, urine, and breath analyses to check for alcohol use; – Blood, urine, saliva, and hair analyses to detect disease or genetic markers; – Blood pressure screening and cholesterol testing; – Nerve conduction tests; – Range-of-motion tests; – Pulmonary function tests; – Psychological tests; and, – Diagnostic procedures, i.e., x-rays. Pre-Employment Tests – What Is Not A Medical Exam? Tests generally not considered to be medical examinations: – Tests for current illegal use of drugs; – Physical agility tests; – Physical fitness tests; – Tests that evaluate an employee's ability to read labels or distinguish objects as part of a demonstration of the ability to perform actual job functions; – Psychological tests that measure personality traits such as honesty, preferences, and habits; and, – Polygraph examinations. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 ADA Considerations With Medical Exams Administer pre-employment medical exams after conditional offer but prior to employment. Provide to all entering employees in the same job category. Maintain all information confidentially. ADA Considerations With Medical Exams Disqualifying criteria must be job related and consistent with business necessity. – Medical condition would impair ability to perform essential functions of the job; or, – Direct threat concern. Also, individual could not have performed the job with or without an accommodation. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Use of Social Media To Screen Applicants Pros: – Ease of use, accessible and free – Assess character of applicant. Cons: – Exposure to potential discrimination claims under federal, state and local laws, i.e., race, national origin, sex (pregnancy), religion, etc. – Also, potential violation of state laws protecting conduct outside of the workplace, i.e., smoking. – TMI! Use of Social Media To Screen Applicants State laws banning employers from requesting passwords from social media accounts from employees/job applicants. – Illinois – Maryland * Legislation proposed at federal level. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Considerations For Use of Social Media To Screen Applicants Limit use to a specified group of employees, with appropriate training – not decision-makers. Ensure disqualification is based on required/preferred qualifications of the job. Limit access to information obtained and maintain EEO and medical information confidentially. Consider clarifying information with applicant before finalizing decision. Document business justification for disqualification. Why I Sue You Presented by: Tod Schleier September 19, 2012 © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 BEHIND ENEMY LINES Employment Litigation Explosion The Art of Case Selection Cases That Win HR Mistakes © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 CASE SELECTION The Plaintiff Must Be Liked The Human Element The Revenge Factor © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 CLIENTS TO AVOID The “W” Factor © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 THE GOOD CASE Fairness Employee History Similarly-Situated Employees Employee Terminated? EEOC Cause Finding CASE FAVORITES Whistleblowers/Retaliation Sexual Harassment Discrimination © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 REPEATED HR BLUNDERS Lack of Documentation Failure to Review Decision Spoliation of Evidence ARBITRATION/MEDIATION PANEL Presented by: Carol Blackman September 19, 2012 © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 EEOC MEDIATION PROGRAM OVERVIEW CORE ELEMENTS Voluntary Confidential Neutral Facilitation Enforceable Settlement Agreements Universal Agreement to Mediate © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 CONFIDENTIALITY Confidentiality Agreements Mediator Agreements Mediator Notes Destroyed Evidentiary Documents Destroyed or Returned to Owner Not Subject to FREEDOM OF INFORMATION ACT (FOIA) CONFIDENTIALITY - EEOC THE FIREWALL MEDIATION ENFORCEMENT Isolated Mediation Unit Mediators do not Investigate and Vice Versa, Investigators do not Mediate Data Does Not Flow Between Units Separate, Isolated Files © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 TYPES OF CHARGES MEDIATED Priority Charge Handling – a triage system ALL A2 AND B CHARGES ELIGIBLE FOR MEDIATION CHARGES NOT ELIGIBLE FOR MEDIATION “C” CHARGES “A1 CHARGES CLASS, SYSTEMIC AND EQUAL PAY ACT (EPA) CHARGES © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 WHO MEDIATES CHARGES Staff mediators Contract Mediators Pro Bono Mediators ALL MEDIATORS ARE FULLY TRAINED AND QUALIFIED TO RESOLVE ISSUES MEDIATION CONFERENCE Conducted in Neutral Location Opens in Joint Session : Process, Roles and Program Explained Ground Rules Established Miscellaneous-Housekeeping Issues Allows for Individual Caucuses Ends in Joint Session © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 STATISTICS- FISCAL 2011 NATIONAL Mediated PHOENIX DISTRICT OFFICE PHOENIX OFFICE 13,043 945 464 Settled 9,839 750 362 Success Rate 75% Process Time 181 DAYS 79% 159 DAYS Arbitration vs. Litigation Presented by: Lawrence Katz September 19, 2012 © Copyright 2012 Steptoe & Johnson LLP 78% 137 DAYS 9/19/2012 Advantages of Arbitration (Employer’s View) Choice of judge Speed to hearing and to decision Cost No jury No strict rules of evidence, procedure Limited discovery Limited appeal rights No class actions (if….) Disadvantages of Arbitration (Employer’s View) Flip side of certain “advantages” Hearsay, opinion, foundation Compromise by arbitrator Arbitrators selected from limited list Arbitrator’s experience with employment issues Unlikely motion to dismiss or for summary judgment Unlikely to obtain or enforce injunction Fee awards more likely to employees than employers Lack of precedent Low cost, easy access for employees © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Unions Can Waive Employees’ Access to Court U.S. Supreme Court holding in 14 Penn Plaza (2009) Unions and employers can agree on mandatory arbitration of all claims CBA waiver of court access must be “clear and unmistakable” Waiver possible because court is procedural, not substantive, right Arbitration clause must state which statutory claims are covered NLRB Deferral to Arbitration Under CBA Collyer doctrine: deferral of jurisdiction; recently amended Board concedes arbitrators can interpret labor contracts Federal public policy favors arbitration No deferral if preconditions harsh, employee disadvantaged Arbitration must be done within a year, NLRB reviews every 90 days Statutory issue must be clearly presented to arbitrator NLRA principles must be correctly applied Arbitrator’s decision must be consistent with NLRA © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 NLRB Deferral to Private Settlements Reviewed for reasonableness NLRB will consider employer’s past violations, evidence of coercion Employee cannot waive future rights Employee cannot waive right to assist other employees Employee cannot be required to keep settlement terms confidential Employee can be required to keep money received confidential Employee can waive right to seek re-employment Defamatory statements can be prohibited Penalties for breach cannot be unduly harsh NLRB Decision in D. R. Horton Case (2012) Employer’s arbitration agreement covered “all claims” – No CBA involved Arbitrator could not hear consolidated claims; no class relief Employees waived right to file lawsuits NLRB: agreement violated employees’ Section 7 rights – Concerted activity for mutual aid and protection Right to act collectively cannot be waived Even voluntary waiver, or right to rescind, does not save agreement OK to limit arbitration to individual claims if collective forum available NLRB holding applies only to employees covered by NLRA © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Mandatory Arbitration Clause Must Be Reasonable In absence of CBA, courts look to reasonableness of provision Employee must be aware of specific statutory rights being waived Arbitration must offer employee full range of statutory remedies Requiring employee to risk payment of costs and fees invalidates clause OK to refuse to hire employee who won’t sign lawful clause Refusal is not result of protected activity or unlawful retaliation Mandatory Arbitration Clause Rejected Where: Agreement in long handbook, not brought to employee’s attention Handbook stated it was “not a contract” Handbook not contract because employer could freely amend Employee did not specifically agree to arbitrate statutory claims Rules not provided to employee Employees forced to waive access to NLRB, EEOC © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 A SKEPTIC’S GUIDE TO MENTORING EMPLOYMENT LAW SEMINAR SEPTEMBER 2012 Chris De Santis www.cpdesantis.com [email protected] Guidance At points in our lives we have sought the advice of others who willingly listened and helped us. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 A Protégé or Mentor's Concern It sometimes difficult to build and maintain a mentoring relationship. Potential Sources of Derailment Different innate preferences in how information is exchanged and processed. Different perspectives relative to gender affiliation. Different interpretations of values through a generational lens. Deficiencies in Emotional Intelligence (EQ). Different cultural norms and trajectory requirements. Different expectations of the mentoring relationship. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Culture and Trajectory: its relevance to “the benefit of the doubt” and traction. Professional Services Firms Independent Autonomous Self Reliant Minimization of Bureaucracy Steeper trajectory Culture and Trajectory: its relevance to “the benefit of the doubt” and traction. Corporations Interdependent Longer Trajectory Comfort with Structure Clearer work process measurements. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 So what is the Real Obstacle? So what is the Real Obstacle? Heterophily vs Homophily •The degree to which two or more individuals are different in certain attributes verses the degree they are similar. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 A Boomer's Lens: Reflections on a Mentor In retrospect, is there someone you would have considered a mentor? Was the person’s gender the same as your own? Was the person’s race or ethnicity the same as your own? Did you frequently work together? Did you have things in common from the get go? Was this person “assigned” to advise you? When you started the relationship did you tell this person you wanted him/her to be your mentor? Why finding commonality is so hard Rider (intellectual self) Elephant (emotional self) The Path Forward © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 How to Overcome the Obstacle Find Commonality With regard to Protégés: What are they looking for in regard to help, if any, from another? © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Matching Expectations: Wants = Willingness Career Development Coaching Sponsorship Challenging Assignments Protecting Fostering Visibility Psychosocial support Personal support Friendship Acceptance Counseling Role-Modeling Possible Roles Mentor – nurturing a life/career Counselor – resolving a situation Coach – teaching a skill Sounding Board - empathetic listener Role Model – teaching by being © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Building a relationship: Finding Commonality, part one What do I want? What do others want to give me? Building a relationship: Finding Commonality, part two. How do I see myself? How do others see me? How do I see others? © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Query Words that describe you at (or in a): Work Home Play How do I see myself? Protege Gradients of Self Identity and Context Fluidity Self identity answers the question: Who am I? I Am Unique to I identify with one or more groups © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Protege's Possible Perspectives “I as a protege am unique and I don’t see myself as part of some group.” “I as a protege see my self identity from any number of perspectives and am willing to explore how I am seen by others.” How are others willing or able to see me? Mentor gradients of comfort with differences Explorations of differences range from: I am uncomfortable with anyone or anything too different than me to I will explore & embrace any and all differences © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Mentor's Possible Perspectives “I as a mentor, I see relationships and situations have context relative to how you are seen and it is important to understand and discuss those perceived differences.” “I as a mentor don’t want to venture into areas where I am uncomfortable even if it may be an issue.” “I as a mentor enjoy learning and exploring differences regardless of your acknowledging them.” Bridging the Perceptual Gap: Acknowledgement Overlap and The Case for Training Protégés © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Bridging the Perceptual Gap: From no overlap to Engagement Engagement works best when both parties agree on being open to differences but it is at the protege’s discretion to embrace it. Engagement requires an open and honest dialogue so both parties stay within their comfort range. Greater openness in the relationship is appropriate when differences are perceived as a limiting factor by either party. Remember we are dealing with a potentially charged issue and therefore, the path may need to be more circuitous. Give the other a reason to embrace the difference, start with where the “other” is most comfortable. Best Practices for Protégés : What to Teach to Build a relationships Proteges Show Initiative Set Goals Display Worthiness Be Receptive and Appreciative Accept Good Intentions Educate rather than Lecture © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Best Practices for Mentors: What Mentors need to know about building trusting relationships Mentors Teachers Models Confidence Builders Provider of a Safe Environment Accepting of Different Perspectives Mentoring Life Cycle: Four Phases Preparation Negotiation Enabling Trust Coming to Closure Time © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Preparation: before and during Before Meeting Learn about the other Decide what you willing and able to commit Expect hesitancy During Meeting/s Ask Questions/Listen Allow for Social Moment/s Employ your EQ Establish Ground rules and Boundaries Social Moment Suggestions Share limited information about yourself both personal and professional within reason. 80/20 rule, 80% of the asking, 20% of the telling. Ask about his/or her life and experiences. Why this career? How does he or she feel about having an assigned Mentor (if relevant)? What is he or she are working on? Others? © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 When all else Fails Talk to someone about the situation Decide what you want: recommit or end relationship amicably Reflect on what didn’t work and step up to the plate again. The Path Forward First decide what you want and what you are willing to do to achieve it. Be specific and name the issue/s. This is a campaign not an event. Next decide who is most likely able and willing to help you then engage the person on his or her terms. It’s a journey and the first step is our “hidden want”,to be liked. The safest place to start is talking about the work. Engage in implicit reciprocity. Be interested, attentive and grateful and one day that person will return the favor. Keep in mind you are both building new habits and new habits take time. Create cues and rewards that are mutually beneficial and that move the relationship forward. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Thanks for Listening Chris De Santis www.cpdesantis.com [email protected] Readings and References: The Elements of Mentoring –Brad Johnson and Charles R. Ridley Mentoring and Diversity – David Clutterbuck and Bell Rose Ragins Fierce Conversations – Susan Scott Mentoring Millenials – Daniel Egeler Coaching and Mentoring – Harvard Business Essentials Visible Invisibility - American Bar Association Emotional Intelligence - Daniel Goleman Creating a Mentoring Culture - Lois J. Zachary Switch - Dan and Chip Heath Transitions - William Bridges Organizational Culture and Leadership - Edgar H. Schein Women and Leadership - Kellerman and Rhode Generations - Howe and Strauss The Power of Habits-Dunigg Delusions of Gender -Fine The Power of Habits Recent Trends In Enforcement & Challenges with the ADA and ADAAA Presented by: Stephanie Quincy September 19, 2012 © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Overview Elements of an ADA claim Increase in class action claims brought by the EEOC Increase in the number of ADA cases filed Increase in the number of “non-visible” disability claims Increased focus on company leave policies Obesity as a disability Last Chance Agreements Reassignment to vacancies Conclusion: How should H.R. personal respond to recent ADA trends The Americans with Disabilities Act (ADA) Prohibits discrimination against qualified individuals with a disability – Must be able to do the essential functions of the job with or without accommodation Requires employers to provide reasonable accommodations to qualified employees and applicants with disabilities © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Elements Needed To Prove An ADA Violation What is a disability? – Physical or mental impairment that substantially limits one or more major life activities – A record of such impairment or – Being regarded as having such an impairment Increase In EEOC Enforcement Actions In 2008 Congress enacted the Americans with Disabilities Act Amendments Act (ADAAA) ADAAA expanded who is considered disabled under the ADA – Prior to the ADAAA the Supreme Court had said an individual was not disabled under the ADA if measures could be taken to mitigate the individual’s impairment (Ex: hearing aids, prosthetic devices, eyeglass) • ADAAA says mitigating measures can not be taken into account in determining if someone is disabled – ADAAA specifically says “disability should be broadly interpreted in favor of wide-ranging coverage for individuals” – Expanded what is considered “major life activities” – Expanded category of “regarded as” having a disability © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 ADAAA Broadens the considerations for analyzing what impairment “substantially limits”: – An impairment that is episodic or in remission is a “disability” if it meets the standard when active. – Conditions lasting less than six months may be included. Elements Needed To Prove An ADA Violation Discrimination can be in regard to: – – – – – – – Job application procedures Hiring Advancement Discharge Compensation Job training Other terms, conditions, and privileges of employment such as leave and treatment of absences © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Arizona EEOC Filings – ADA Filings FY 2009 FY 2010 FY 2011 TOTAL CHARGES Arizona 2,178 2,486 2,854 % of US total charges 2.3% 2.5% 2.9% Disability 555 701 888 % of US Disability charges 2.6% 2.8% 3.4% % of total state charges 25.5% 28.2% 31.1% Increase In Agency Filed “Class” Actions 2006 the EEOC launched its “Systemic Initiative” - the EEOC should emphasize “the identification, investigation, and litigation of discrimination claims affecting large groups of alleged victims.” 2011 the EEOC filed the largest number of class actions since the 2006 initiative was launched: – Out of 261 lawsuits filed by the EEOC in FY 2011, 90 were class actions. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Increase In Class Action Cases Trend will continue – EEOC’s FY 2011 Report stated “based on the large volume of systemic charges currently in investigation, the quantity of their representation on the total docket is expected to steadily increase” – EEOC Strategic plan covering 2012-2016 indicates the EEOC will continue to rely heavily on “class” actions Increase In Class Action Cases Effect on companies large amounts to defend and or settle ADA claims – In 2010 the average settlement of a class action suit cost $6.7 Million – In 2011 the average cost jumped to $9.6 Million © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Increase In ADA Claims Since the passage of the ADAAA there has been a significant increase in the number of disability claims filed with the EEOC: – FY 200717,734 charges – FY 2011 25,282 charges Increase In ADA Claims Effects of the increase: – Number of settlements between the EEOC and Employers have increased • FY 20072037 settlements • FY 2011 2597 settlements – Amount of damages for EEOC violations has nearly doubled • FY 2007$54.4 Million • FY 2011$103.4 Million © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Increase In ADA Claims At the same time the number of cases in which the EEOC found no reasonable cause for an ADA claim has increased significantly – FY 2007 8968 cases – FY 201115182 cases Increase In Successful EEOC Charges Based On Mental Disabilities Post Traumatic Stress Disorder – FY 2007 35 – FY 2011 110 Manic Depressive Disorder – FY 2007 122 – FY 2011 200 © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Increase In Successful Claims Based On Mental Disabilities Anxiety Disorder – FY 2007 80 – FY 2011 265 Depression – FY 2007 215 – FY 2011 384 EEOC Attention EEOC is paying more attention and giving more resources to ADA case. EEOC is particularly interested in mental disabilities. Treat such situations and EEOC charges with caution. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Particular ADA Challenges ADA related Leave/Absence Issues Work from Home Obesity Last Chance Agreements Reassignment of Disabled Employees to Vacant Positions Leave Policy Issues It used to be the rule in employment policies to treat all employees equally, thus assuring no one would be discriminated against for their race, sex, age or national origin. Leave policies were written this way. Many supervisors believe once FMLA is exhausted, no more leave is required. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Leave Policy Issues Cases framed in terms of individualized assessment and reasonable accommodation: – ADA requires employers to make “reasonable accommodations to the work environment to remove barriers to employment for an otherwise qualified individual with a disability.” – Reasonable accommodation is any accommodation that does not “impose significant difficulty or expense upon the employer.” Leave Policy Issues: Exhaustion of Medical Leave In recent years the EEOC has brought a number of cases based on exhaustion of leave: – August 2010, EEOC sued Princeton Health Care over a policy which the EEOC claims stated that if an employee was ineligible for leave under the FMLA they would be terminated if they could not return to work after seven consecutive calendar days. For employees who were FMLA eligible, they were given only 12 weeks of leave and fired when they did not return after the 12 weeks. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Leave Policy Issues: Exhaustion of Medical Leave In recent years the EEOC has brought a number of cases based on exhaustion of leave Leave Policy Issues: Exhaustion of Medical Leave In recent years the EEOC has brought a number of cases based on exhaustion of leave – January 2011, the EEOC filed suit against after a company fired an employee with cancer who used up his 26 weeks of leave under defendant’s short term disability policy without consideration of whether additional leave could be offered as an accommodation. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Leave Policy Issues: Exhaustion of Medical Leave In recent years the EEOC has brought a number of cases based on exhaustion of leave – May 2011: The EEOC sued Act Teleconferencing Services after it refused to extend the leave of an employee seriously injured in an auto accident by one month and subsequently fired her. Leave Policy Issues: Exhaustion of Medical Leave EEOC rational for these lawsuits: – The employer treated all workers the same regardless of whether or not they had a disability under the ADA • Employers thus failed to grand ADA protected workers reasonable accommodations when warranted. • Failed to conduct individualized assessments into each employee’s unique situation. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Leave Policy Exhaustion of Medical Leave Some of these claims have cost companies millions of dollars: – September 2009: Sears settles a class action claim for $6.2 million – June 2011: Denny’s settled a class action suit for $1.2 million – January 2011, Jewel-Osco settled for $3.2 million EEOC v. Sears In EEOC v. Sears, Roebuck and Co. the EEOC alleged that Sears violated the ADA by having a rigid worker’s compensation leave policy which automatically fired employees at the end of one year of leave without considering reasonable accommodations for disabled employees such as an extension of the leave or return to work in an available position for which the employee was qualified with or without an accommodation. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 EEOC v. Sears A 3-year consent decree: – $6.2 million settlement fund to be distributed by EEOC in accordance with criteria set out in the decree; – Enjoins defendant from discriminating on the basis of disability by not providing reasonable accommodations to individuals desiring to return to work from worker’s compensation leaves of absence; and prohibits retaliation; and, – During the decree, Sears will maintain a record of its attempts to accommodate employees who have been on a leave of absence due to a worker’s compensation injury and will report to EEOC every 6 months on the accommodation efforts it has made. EEOC v. Denny’s According to the EEOC, the company prohibited the manager from working in its restaurants because of her disability (a leg amputation), despite her desire to return to work, and then fired her because of her disability. The EEOC also claimed that Denny’s maintained a maximum medical leave policy that automatically denied workers any additional medical leave beyond a predetermined limit, even when additional leave was required by the ADA as a reasonable accommodation, which resulted in the unlawful termination of a class of workers. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 EEOC v. Jewel-Osco According to the EEOC’s suit, Jewel-Osco refused to allow qualified employees with disabilities who are on authorized disability leave, or who are eligible for it, to return to work if they have any work restrictions, and terminated them if they reach the one-year mark on leave. The EEOC also charges that the company has refused to allow qualified employees with disabilities to be assigned to temporary light duty jobs unless they were injured on the job. EEOC v. Jewel-Osco The settlement provides for a fund in which 110 individuals will share, bringing the average award to approximately $29,000 per claimant. In addition to the monetary relief, Jewel-Osco is required to ensure that its employees involved in making accommodation decisions undergo training on the requirements of the ADA and on the types of accommodations that are available to return their employees to the workplace. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 EEOC v. Jewel-Osco Jewel-Osco also agreed to hire consultants to review and recommend changes to its current job descriptions, ensure that the descriptions of the physical requirements of the job are accurate and provide recommendations on possible accommodations to common work restrictions in various positions in the stores. The company will have to report regularly to the EEOC on its efforts to accommodate employees with disabilities who are attempting to return from medical leaves of absence. Jewel-Osco will revise its communications with such employees to assure them that they need not be 100% healed in order to be considered for a return to work, and to inform them of some of the types of accommodations that may be available to them if they are considering returning to work with medical restrictions. EEOC v. Jewel-Osco Quote from EEOC Regional Attorney “ It is vital that employers understand that the primary goal of the ADA is to allow people with disabilities to be active and productive members of the work force, sending them home, with reduced or no pay, and without the ability to advance, thwarts that purpose. I am concerned that some employers believe that keeping an employee who is able to work off the job and on a leave of absence is a reasonable accommodation relieving them of further “ obligations under the ADA. Such a belief could lead to costly mistakes. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 EEOC Settlements of ADA Lawsuits Non-class action settlements have cost firms tens of thousands and hundreds of thousands: – Journal Disposition settled claim for $55,000 – Jan 2010, Saks Fifth Avenue settled a claim for $170,000 – May 2011, ACT Teleconferencing Services settled a claim for $40,000 – June 2012, United Road Towing settled a claim for $380,000 Other settlement requirements – Companies required to revise there non-discrimination policies – Provide training regarding the ADA to supervisors and HR personnel – Regularly report to EEOC on ADA claims and handling of them Leave Policy: No Fault Attendance Policies No-fault attendance policies attendance policies that allow a certain number of unexcused absences without any documentation and then penalize employees who are absent more than allowed Great for HR – because do no have to monitor the reason for every absence. But still must ensure that it does not charge, and then discipline, an employee for absences that are covered by the Family and Medical Leave Act (FMLA) or caused by conditions covered by the ADA. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Leave Policy: No Fault Attendance Policies Two Major cases within the past year – July 2011, Verizon settled a no fault attendance policy suit with the EEOC: • EEOC sued Verizon in a class action for disciplining/firing hundreds of employees with disabilities for exceeding the number of no fault days off. • The EEOC asserted that Verizon failed to provide reasonable accommodations for people with disabilities, such as making an exception to its attendance plans for individuals whose “chargeable absences” were caused by their disabilities. Instead, the EEOC said, the company disciplined or terminated employees who needed such accommodations. Leave Policy: No Fault Attendance Policies Two Major cases within the past year – July 2011, Verizon settled a no fault attendance policy suit with the EEOC • Verizon settled for $20 million © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Leave Policy: No Fault Attendance Policies Two Major cases within the past year – March 2012 the EEOC filed suit against ATT • Complainant was fired after using up her leave of absence under ATT no-fault attendance policy for treatment for Hepatitis C. • The EEOC claimed ATT’s actions violated the ADA by failing to provide the complainant with a reasonable accommodation by exempting her leave of absence from its policy. Commute Related Activities 2010 Colwell v. Rite Aid Corp, 602 F.3d 495 (3d Cir. 2010) – Under certain circumstances the ADA can obligate an employer to accommodate an employee's disability-related difficulties in getting to work, if reasonable. • Individual who was blind in one eye was unable to drive at night to work the night shift. The Court held that the employer had to accommodate her by allowing her to work the day shift. 2011 Nixon-Tinkelman v. N.Y. City Dep't of Health & Mental Hygiene, Case No. 10-cv-3317 (2d Cir. Aug. 10, 2011) – Court held “there is nothing inherently unreasonable . . . in requiring an employer to furnish an otherwise qualified disabled employee with assistance related to her ability to get to work.“ Takeaway: Employers must be aware that they may have to accommodate employees not only at work, but also in situations outside of work related to employment © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Obesity The EEOC definition of “impairment,” is “[a]ny physiological disorder or condition, cosmetic disfigurement, or anatomical loss affecting one or more systems, such as neurological, musculoskeletal, spatial sense organs, respiratory (including speech organs), cardiovascular, reproductive, digestive, genitourinary, immune, circulatory, hermetic, lymphatic, skin, and endocrine.” Obesity Before the ADAAA passed, the EEOC took the position that severe or morbid obesity was an impairment but that obesity rarely is. The EEOC removed the language that obesity is rarely an impairment from the 2011 version of its Compliance Manual. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Last Chance Agreements They are a dangerous idea from a legal perspective: 1. Open up “regarded as” claims. 2. Appear as though they are treating an employee differently based on disability. It is illegal to discriminate against an employee with a disability if that disability has not impacted his or her job. They are generally NOT advisable. It is far better to discipline the employee and refer them to an third party Employee Assistance Program and avoid getting involved in the employee’s personal life and treatment. Last Chance Agreements But . . . . When you have a manager who insists on doing one, and you have tried to talk them out of it to no avail . . . . . © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Last Chance Agreements The employee must be at the point where the LCA is in lieu of termination. The employee committed onthe-job misconduct or otherwise has performed in an unsatisfactory manner that other employees have been terminated for and this is well documented. This really has to be work related – not someone seeing an alcoholic employee at a bar. Courts that have upheld LCAs have heavily relied on the premise that the employee would have been justifiably fired were it not for the LCA. Last Chance Agreements Who is going to pay for the rehabilitation program? You should also check with the benefits department to see if the company's health insurance covers substance abuse rehabilitation and if the employee is on your plan. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Last Chance Agreements Be ready for the employee to deny there is a problem and refuse the LCA – at which point the employer must end the employee’s employment. Last Chance Agreements The LCA also should include a provision that gives the company the ability to monitor the employee's attendance and satisfactory completion of the rehabilitation program. If regular testing is going to be required, it must be specifically stated in the document. Some companies (managers) really want to do get additional information. We suggest avoiding getting information other than attendance at counseling, a rehab program, etc. , unless there is a substantial reason to do it such as a safety concern. Even if such information is obtained, it is wise to hold the employee strictly accountable for job related performance and guard who has access to the information. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Last Chance Agreements The LCA must contain a statement that the LCA does not alter the employee's at will status as this is a contract. Reassignment to Vacancies In June 2009, the EEOC filed a lawsuit in the Northern District of California based on a number of discrimination charges filed by United employees located in San Francisco and Chicago. United moved for a change of venue to the Northern District of Illinois, where an earlier Seventh Circuit case, EEOC v. Humiston Keeling, 227 F.3d 1024 (7th Cir. 2000), had already held that a competitive transfer policy did not violate the ADA. In February 2011, the lower court, bound by this precedent, dismissed the EEOC's case against United. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Reassignment to Vacant Positions On appeal, however, the Seventh Circuit agreed with the EEOC that Humiston Keeling "did not survive" an intervening Supreme Court decision, U.S. Airways v. Barnett, 535 U.S. 391 (2002). The Court of Appeals held that “the ADA does indeed mandate that an employer appoint employees with disabilities to vacant positions for which they are qualified, provided that such accommodations would be ordinarily reasonable and would not present an undue hardship to the employer.” With its decision, the Seventh Circuit joins the DC and Tenth Circuits. Recent Settlements Examples continued: – A Colorado Hospital paid $95,000 to settle a discrimination claim after it allegedly discriminated against an applicant with fibromyalgia. After three interviews, an applicant was offered a staff assistant position, but the offer was withdrawn following her pre-employment medical examination. According to the EEOC, the case illustrated the importance of basing employment decisions on “facts, not fears or stereotypes.” – A trucking company agreed to pay $50,000 for rejecting the management application of a paraplegic individual. The applicant held both a bachelor’s and master’s degree in business, but after appearing for a job interview, was allegedly told that he might not be able to keep up with the pace of the company’s operations. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 May/June 2012 Settlements Examples continued: – A utility company agreed to a payment of $49,500 to an applicant for a front-end loader job after he was unable to pass a post-offer U.S. Department of Transportation (DOT) physical. Federal law, however, does not require heavy equipment operators to pass a DOT physical and this applicant had been seizure-free on medication for eight years. Additionally, he had previously held front-end loader jobs, presumably without incident. – The EEOC determined that an individualized assessment would have shown that the applicant did not pose safety risk to himself or others Conclusions Employers must be aware that they face a greater possibility of being part of a “class” action suit. Employers must be aware that under the ADAA they may face discrimination claims for activities/disabilities that were not protected in the past What can employers do to protect themselves in this new environment – When a HR policy is in place, employers must examine whether making a policy exception would allow a disabled individual to perform the essential functions of the job. – When examining whether an individual has a disability, employers must do an individual evaluation of the disabled individuals circumstances. © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Practical Tips: Train managers and supervisors on: – Recognizing and responding to an accommodation request and dealing with absences, including long absences – Discipline and making sure HR is part of the process – On policies prohibiting discrimination and retaliation policies including as to leave Review job descriptions Reconsider denied accommodations Update handbooks, training materials and policies Penalize managers who do not follow these rules Navigating the Employment Maze of California Presented by: Mark Neubauer September 19, 2012 © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 California is the Elephant Which Cannot Be Ignored 9th largest economy of the world – Los Angeles would rank 16th in the world 1 of every 8.3333 Americans is a Californian California is the largest port of export/imports California uses Arizona’s Colorado water California voted Democratic in the last 5 elections California Employment Marches to the Beat of a Different Drum Wage Type United States California Minimum Wage $7.25 Per Hour $8.00 per hour ($10.24 in San Francisco) Overtime 40 Hours Per Week 8-12 hours per day at 1 and ½ over 12 hours double-time and Sundays Exempt from Overtime Primary Duty Test 1. Salary 2x Min. Wage 2. 50% duties are Exempt WARN 75 FTE © Copyright 2012 Steptoe & Johnson LLP 100 FTE 9/19/2012 Strange and Unique California Rules Pay stubs requirements Payroll deduction prohibition 13 different required absences Meal and rest periods Final pay deadlines Alternative work week approvals Computer technicians overtime Physician overtime Vacation use it or lose it Strange and Unique California Rules Manager Liability Covenants Not-to-Compete Time Off to Vote Mandatory Sexual Harassment Training Leave For Bone Marrow/Organ Donations San Francisco Health and Transportation Allowances And More to Come… © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 New California Laws Written Commission Agreements Notice of Payroll Details Additional Pregnancy Leave Penalty For Misclassification of Independent Contractors Gender Bias (Transsexuals) Bone Marrow/Organ Donation Leave Workers’ Compensation Notification Insurance for Same Sex Couples Meal and Rest Period/Overtime Class Actions Class Actions – – – – – – Penalties Interest Large Notice to Present/Past Employees 3-4 Years of Past Wages Misclassification of Employees (Overtime) Meal and Rest Breaks • Brinker – Provide, not insure meal/rest breaks – But, is there a policy against it? © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Other Hot Areas of California Employment Cross Gender Discrimination Whistleblower Retaliation Social Media Issues Brave New World of Social Media E-mail Facebook Twitter MySpace LinkedIn 23% of time is spent on social media/blogs © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Social Media Issues Employee Right To Privacy – Cal. Civil Code Section 96(k) – Cal. Civil Code Section 98.6 • Employer’s Right to Employee Passcodes • Employer’s Ability to Protect Employee Privacy, Freedom From Harassment and Trade Secrets • Employee’s Right to Criticize Supervisor Moral of This Story California may be the land of fruits and nuts, but… As employer, you need to know its traps! © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Who’s Protected Now? Robert Vaught and Lindsay Taylor September 19, 2012 Protected Classes Under Title VII Title VII of the Civil Rights Act of 1964: Employers cannot fail or refuse to hire or to discharge any individual, or otherwise discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual’s: – Race – Color – Religion – Sex – National Origin Recent expansion by: – The Equal Employment Opportunity Commission – Plaintiffs – Courts © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 New Areas Caregiver Discrimination Breastfeeding Gender Stereotyping Associational Discrimination CAREGIVERS © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Caregivers “Caregivers” are not a protected class under Title VII Claims for caregiver discrimination (or “family responsibility discrimination”) are on the rise Frequently tied to sex and pregnancy discrimination, but not always A caregiver discrimination plaintiff does NOT need to be: – Female – Pregnant – Caring for a child Caregivers Family and Medical Leave Act – Covered employers must provide eligible employees with 12 workweeks of unpaid leave in a 12-month period – Qualifying reasons: • Birth or adoption • Family member’s serious health condition • Own serious health condition • Care for an injured service member – Leave comes with reinstatement rights – Retaliation © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Caregivers Some Interesting Numbers: – In 2011, the oldest of the estimated 78 million “baby boomers” turned 65 – Over 40 million people in the US are 65 or older – By 2030, that number is estimated to reach 72 million – Life expectancies for men and women continue to increase – Approximately 17% of Americans with full-time jobs care for friends or relatives who are not their children – Over half of working caregivers are women – Working fathers are spending more time providing childcare One Particularly Interesting Number: – There was nearly a 400% increase in caregiver discrimination suits filed between 1999 and 2008, over the previous decade Caregivers Examples of caregiver discrimination: – Treating male caregivers more favorably than female caregivers – Treating male caregivers less favorably than female caregivers – Sex-based stereotyping • Reassigning a new mother to a less demanding job, assuming that she will have less time or be less committed • Reducing a male employee’s workload after he assumes care of parent, assuming that he will not want to work overtime • Reducing a female employee’s overtime based on the assumption that she will want to spend more time with her baby • Asking female applicants (but not male applicants) about childcare arrangements or caregiving responsibilities – Subjective decision making © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Caregivers Why Should Employers Pay Attention? Caregivers The EEOC is paying attention. – 2007: “Enforcement Guide on Unlawful Disparate Treatment of Workers with Caregiving Responsibilities” – 2009: “Employer Best Practices for Workers with Caregiving Responsibilities” – February 15, 2012: The EEOC met with analysts and experts. Conclusion: • Caregiver discrimination has become a “widespread problem” • “The EEOC is committed to ensuring that job applicants and employees are not subjected to unlawful discrimination because of pregnancy or because of their efforts to balance work with family responsibilities.” © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Caregivers Juries are paying attention. – 400% increase in caregiving bias lawsuits in the past decade – Employees prevail in almost half of the cases – Verdicts and settlements in family responsibility discrimination cases average over $500,000. – Wrysinski v. Agilent Technologies, Inc. • Employee claimed she was selected for layoff because she was pregnant • Verdict amount: $5,224,273 – Lehman v. Kohl’s Department Store • Employee with children claimed she was passed over for promotion • Verdict amount: $2,100,100 – Fitzpatrick v. Hon Hai Precision Industry Co. Ltd. • Male employee on leave to take care of foster child • Verdict amount: $882,000 Caregivers Lawsuits continue: – Beery v. Quest Diagnostics • April 2, 2012 • $100 million class action filed by three female employees • Plaintiff allegedly told she was denied promotion because position required “too much travel and you have small kids” • Plaintiffs were treated less favorably than: – Men with children – Women without children – Barrett v. Forest Laboratories • July 5, 2012 • $100 million class action filed by four female employees • Plaintiff allegedly told that management preferred to promote women without children • Plaintiff allegedly denied job-share position © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Caregivers What Should Employers Do? – Do not make assumptions about abilities or interests based on caregiving responsibilities. – Develop strong EEO, leave and FMLA policies and enforce them on a consistent basis. – Respond to complaints efficiently and effectively. – Ensure job openings and promotions are communicated to all eligible employees regardless of whether they have children or other caregiving responsibilities. – Focus on actual performance when making promotion, compensation or other employment decisions. – Provide training to supervisors on how to handle leave and performance issues. BREASTFEEDING © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Is Breastfeeding Bias Sex Discrimination? Pregnancy Discrimination Act –“Pregnancy, childbirth, or related medical conditions” –Termination of pregnancy –Sick leave policies –Prescription plans that deny coverage for oral contraceptives –Lactation? Is Breastfeeding Bias Sex Discrimination? EEOC v. Houston Funding (Tex. 2011) – Employee returning from leave informed employer she needed back room to pump milk – Employer terminated employee moments after request – Holding: pregnancy and pregnancy-related conditions end the day of child’s birth – Currently on appeal to Fifth Circuit © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Is Breastfeeding Bias Sex Discrimination? EEOC’s position: – Lactation is a sex-specific condition • Violates Title VII to impose burden male employee could never suffer – Lactation is a pregnancy-related condition • Any health status connected with or caused by pregnancy or childbirth Is Breastfeeding Bias Sex Discrimination? EEOC February 2012 Public Meeting – Pregnancy and caregiver discrimination – Push for clearer legal guidance – Look for additional activity from EEOC on this topic Recent Settlements – $75,000 from dEliA*s – $94,000 from Bellmont Village © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Is Breastfeeding Bias Sex Discrimination? Falk v. City of Glendale (Colo. 2012) – 911 dispatcher denied breaks to pump milk – Court said: • Lactation natural consequence of pregnancy • Expressing milk equivalent to other involuntary functions • Employee could show sex discrimination if employer denied breaks to express milk, but allowed breaks to use the restroom Is Breastfeeding Bias Sex Discrimination? Other Applicable Laws – Fair Labor Standards Act • If 50+ employees, must provide “reasonable break time” to express milk • Must provide private space other than restroom – State Laws • California: all employers must provide reasonable break time • Hawaii and DC: illegal to discriminate against employees for expressing milk in the workplace © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Is Breastfeeding Bias Sex Discrimination? What Should You Do? – Know your local laws – Develop a policy – Train your managers/supervisors – “Reasonable break times” vary depending on the person – Ensure privacy of areas for expressing milk • Door with a lock • Not a restroom – Evaluate break requests using neutral criteria ASSOCIATIONAL DISCRIMINATION © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Associational Discrimination Traditional scope of Title VII Courts (and EEOC) growing more sensitive to claims of discrimination based on associations with protected classes. Associational Discrimination What kind of “association” is sufficient? – Marriage – Engagement – Dating – Parent-Child © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Associational Discrimination Barrett v. Whirlpool Corp. – Sixth Circuit – Three Caucasian employees alleged they were discriminated against because of their friendships with African-American co-workers – Employer argued plaintiffs were not sufficiently “associated with” the other employees, because they were not related or romantically involved – The court agreed with the plaintiffs – The degree of association is irrelevant, as long as the plaintiff can show: • She was discriminated against at work • Because she associated with members of a protected class Associational Discrimination – Retaliation Title VII prohibits retaliation against employee engaged in protected activity. But... Thompson v. North American Stainless, LP – United States Supreme Court – 2011 – Plaintiff and fiancé both worked for employee – Fiancé filed EEOC charge – Plaintiff was terminated – Plaintiff alleged termination was in retaliation for fiancé's EEOC charge – Court agreed with Plaintiff • Fiancé would have been dissuaded if she knew her fiancé would be fired • “Close family member” vs. “mere acquaintance” © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 Associational Discrimination November 28, 2011: Roule v. Petraeus – Discrimination based on national origin of plaintiff’s spouse May 21, 2012: Cortezano v. Salin Bank & Trust – Immigration status is not a protected class – Cannot bring associational discrimination based on alleged harassment due to spouse’s immigration status August 27, 2012: EEOC v. WRS Infrastructure – $2.75 million settlement – 3-year consent decree prohibiting associational discrimination and requiring training and reporting on harassment because of racial association Associational Discrimination What Should You Do? – Training and Education • • • • Manager training Revise policies Consistent enforcement Stress anti-retaliation policies – Investigate complaints © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 GENDER STEREOTYPES The Problem With Gender Stereotypes Title VII prohibits discrimination “because of sex” – Biological standing as a man or woman – Failure to conform to gender stereotypes Price Waterhouse v. Hopkins – Unlawful to deny promotion to woman who was aggressive, un-“feminine” © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 The Problem With Gender Stereotypes Title VII does not prohibit discrimination based on sexual orientation Gender stereotyping may apply Prowel v. Wise Business Forms (3d Cir. 2009): – Sexual harassment claim – High voice, effeminate mannerisms – Question for jury whether harassment based on sex or sexual orientation The Problem With Gender Stereotypes Koren v. Ohio Bell Telephone Co. (Ohio 2012) – Gay employee married, took husband’s name – Supervisor and co-workers refused to use his new last name – Judge: taking last name traditionally female © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 The Problem With Gender Stereotypes Employment Non-Discrimination Act – S. 811: would amend Title VII to include sexual orientation State and local laws – California, Oregon, Washington, Colorado, New Mexico: prohibit sexual orientation discrimination California Assembly Joint Resolution 43 – Urges federal government to include "sexual orientation and gender identity“ in discrimination laws The Problem With Gender Stereotypes Gender stereotyping may protect transgender individuals, too Transgender = individual who identifies with a gender different from biological sex © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 The Problem With Gender Stereotypes Macy v. Holder (Ariz. 2012) – EEOC decision out of Phoenix – “When an employer discriminates against someone because the person is transgender, the employer has engaged in disparate treatment because of sex.” – Look for increased EEOC activity on these issues The Problem With Gender Stereotypes Schroer v. Billington (D.C. 2008) – Employer withdrew job offer after learning applicant was transgender – Judgment for plaintiff on sex discrimination claim Glenn v. Brumby (11th Cir. 2011) – Employee discharged by state legislature after making plans for reassignment – Discrimination against transgender individuals violates equal protection clause © Copyright 2012 Steptoe & Johnson LLP 9/19/2012 The Problem With Gender Stereotypes Employment Non-Discrimination Act would also prohibit discrimination based on “gender identity” or “gender expression” State and local laws – 16 states and DC prohibit gender identity/expression discrimination. The Problem With Gender Stereotypes What Should You Do? –Training and Education • Employee education • Separate manager training –Develop a plan for workplace transition –Address practical concerns • Restrooms • Dress codes –Individualized assessment is crucial © Copyright 2012 Steptoe & Johnson LLP