Visitor Guide - SAP Service Marketplace
Transcription
Visitor Guide - SAP Service Marketplace
Come and See SAP Visitor Guide SAP Headquarters, Walldorf, Germany Welcome Dear Visitor, It is my pleasure to welcome you to the Executive Briefing Center (EBC) in Walldorf. I appreciate that you have taken the time to be with us, and I am confident that you will find the experience valuable. Here you can find out how SAP business solutions and services lead to more innovation, growth, and success. Located less than 20 km from the beautiful city of Heidelberg, the area offers many opportunities to make your visit comfortable and productive. We have compiled this guide to help you plan and enjoy your stay here. We look forward to welcoming you in Walldorf. Arne Andersen SAP AG Chief Customer Officer Visitor Guide – Come and See SAP 3 Table of Contents 5 General Facts About Germany Did You Know? 6 SAP Headquarters 8 Traveling to SAP Headquarters Traveling by Plane Ground Transportation Traveling by Car Traveling by Train 12 Emergency Numbers 13Hotels Hotels in Heidelberg Hotels in Walldorf and Surroundings 16Restaurants Restaurants in Heidelberg Restaurants in Walldorf and Surroundings 21Sightseeing Rhine-Neckar Metropolitan Region Heidelberg Mannheim Other Places to See 23 Where to Get What 25 Important German Terms General Facts About Germany Germany, situated in west central Europe, is a beautiful country and a popular tourist destination. There are approximately 82 million people living in Germany. As a country with about 357 square kilometers it is one of the most densely populated countries in the world. Despite the population, the Germans have succeeded in keeping almost one-third of the country covered with forests and woodlands. Germany is a land filled with beautiful castles, charming villages, lakes, snowcapped mountains, and lush green surroundings. Only a few countries have had as much impact on the world as Germany. It is a land of innovation that has given us the automobile, the thermometer, air bags, nuclear fission, the printing press, aspirin, MP3 technology, the jet engine, helicopters, and even the gummy bear. In Germany you can visit the birthplaces of many famous individuals who have impacted human kind: Luther, Einstein, Marx, Beethoven, Bach, Engels, Kant, Nietzsche, and Bosch, just to name a few. Did You Know? Here are some interesting facts about Germany: •• Germany has over 1660 castles which are a major tourist attraction. Some are still inhabited by aristocratic families, others have been transformed into hotels and restaurants, and others are in ruins. •• The Fairy Grottoes (Feengrotten) in Saalfeld, Thuringia, are the world’s most colorful caves, according to the Guinness Book of World Records. Visitor Guide – Come and See SAP •• Germany was the first country in the world to adopt daylight saving time, in 1916 during World War I. •• Ulm Cathedral is the tallest church in the world, at 161.53 meters (530 feet) in height. It was the world’s tallest building from 1890 to 1908. •• The Wurzburg Residence possesses the world’s largest fresco ceiling (677 square meters, or 7,287 square feet). It is the work of Venetian painter Giovanni Battista Tiepolo (1696–1770). •• The German Autobahns form the oldest motorway network in the world (first section completed in 1932) as well as one of the densest – 12,000 kilometers (7,456 miles) for a country of 357,021 square kilometers (137,800 square miles). It is also the only one in Europe to have no general speed limit. •• Soccer (or “football,” as it is called here) is the most popular sport in Germany, and the German Football Association is the largest association of its kind in the world. There are more football fan clubs in Germany than anywhere in the world. •• Germans rank second in worldwide beer consumption per person, after Ireland. Beer is officially considered a food in Bavaria, where the normal-size beer glass, the Mass, is 1 liter. Germany is the cheapest place in Europe to buy beer, but it is also the most difficult in which to decide on a beer, since there are more than 1,500 different brands and types of beer in Germany. •• When ordering your beer in Germany, remember this: To get one beer, show your thumb. If you show your first finger, that means you want two beers – one with the thumb and one with the finger. So, unless you want to order two beers, it’s thumbs up! 5 SAP Headquarters Walldorf has been the major location of SAP since 1980 and it still hosts the headquarters of SAP as a corporation as well as of the company’s German subsidiary. The town is close to the city of Heidelberg. The company is the market leader for enterprise application software and was founded in 1972. SAP (which stands for “Systems, Applications, and Products in Data Processing”) has a rich history of innovation and growth, and is a true industry leader. SAP applications and services enable more than 109,000 customers worldwide to operate profitably, adapt continuously, and grow in a sustainable way. With revenue (IFRS) of €14.2 billion for the year 2011, SAP has more than 53,000 employees and sales and development locations in more than 75 countries worldwide. SAP is listed on several stock exchanges, including the Frankfurt Stock Exchange and the New York Stock Exchange (NYSE), under the symbol “SAP.” The location in Walldorf is by far the largest SAP location worldwide with more than 8,800 SAP employees (as of April 20, 2011) who come from 75 different countries. Walldorf is also home for the biggest SAP development location (SAP Labs) on the globe. However, the SAP headquarter is not the only SAP office in this region. It collaborates actively with offices in nearby Sankt Leon-Rot, which has 3,000 employees overall. Taking both SAP locations together, the company has 69 buildings and an SAP Guesthouse with an overall net floor area of 400,000 square meters (4,305,000 square feet), with 8,500 square meters (91,500 square feet) taken up by the data center located in Sankt Leon-Rot. Picture Credit | © SAP AG / Wolfram Scheible. Used with permission. The map in Figure 1 shows an overview of the SAP campus, with all the buildings in Walldorf and the route to the headquarter building (Building 1). A5 Holiday Inn L598 B291 Hasso -Platt ner-R ing Hasso-Plattner-Ring P19 Hasso-P lattnerRing P21 21 Walldorf SAP Deutschland Fußgängerbrücke/ pedestrian bridge + bus Bus stop: SAP-Deutschland L723 Fußgängerbrücke/ pedestrian bridge + bus 20 19 Bus stop: SAP-Campus 18 Fußgängerbrücke/ pedestrian bridge 5 P17 Int. Schulungszentrum Walldorf/Zufahrt 1 SAP Headquarters Dietmar-Hopp-Allee 44 4 P10 P3 10 11 Zentrum/center Walldorf Robert-Bosch-Straße P2 Altrottstraße Industriestraße 3 Daimler-Straße P4 P18 Visitors 27 Otto-Hahn-Straße 6 P7 P1 Bus stop: SAP-Headquarter P15 Rudolf-Diesel-Straße Bus stop: SAP-Schulungszentrum 2 1 L723 Walldorf Süd Zufahrt 2 Kopernikusstraße Carl-Benz-Straße 8 P5 Bus stop: Otto-Hahn-Straße Max-Planck-Straße A6 and railwaystation Wiesloch-Walldorf Legende/Legend: 1 Dietmar-Hopp-Allee 16 8 Bushaltestelle/bus stop 2 Dietmar-Hopp-Allee 14 10 Altrottstraße 25 27 Rudolf-Diesel-Straße 30 Fußweg/sidewalk 3 Robert-Bosch-Straße 34 11 Altrottstraße 26 44 Dietmar-Hopp-Allee 15 Max-Planck-Straße 8 For more information about the bus line: 4 Dietmar-Hopp-Allee 15a 18 Hasso-Plattner-Ring 1 www.vrn.de 5 Dietmar-Hopp-Allee 20 19 Hasso-Plattner-Ring 3 6 Dietmar-Hopp-Allee 23 12 Hasso-Plattner-Ring 5 Visitor Guide – Come and See SAP Figure 1: SAP Headquarters in Walldorf, Germany 21 Hasso-Plattner-Ring 7 7 Traveling to SAP Headquarters VISA REQUIREMENTS To determine if you require a visa to enter Germany we suggest that you visit the website of the German Federal Foreign Office (www.auswaertiges-amt.de). Should customers of SAP require an invitation letter for their visa application they may contact the EBC team in Walldorf ([email protected]) for support. TRAVELING BY PLANE There are two airports close to SAP’s headquarter: Frankfurt Airport (FRA) and Stuttgart-Echterdingen Airport (STR). The journey from Frankfurt Airport to SAP headquarters takes about one hour by car, while it takes slightly longer from StuttgartEchterdingen Airport. Concerning airfare, flights to Frankfurt are usually somewhat more expensive than to Stuttgart. When booking flights to Frankfurt, you should be aware of Frankfurt-Hahn Airport (HHN), which serves low-cost carriers but is not connected to Frankfurt Airport. Frankfurt Hahn is approximately one hour from the Frankfurt main airport by car. Frankfurt Airport (FRA) Frankfurt Airport is the largest airport in Germany, located north of Walldorf. It offers both domestic and international flights and is the most frequently used airport for visits to Walldorf. The airport has two terminals and a very good infrastructure. For further information, go to the airport’s website (www.frankfurtairport.com). Each terminal has a “Meeting Point” beyond baggage claim and customs, marked with four arrows pointing to a circle. If you booked a shuttle for group transportation, someone will be waiting for you there (please see section “Shuttle Service”). The journey from Frankfurt Airport to SAP headquarters takes about one hour by car (95 kilometers, or 59 miles). An overview of Frankfurt Airport can be found in the “Appendix” of this document. Stuttgart-Echterdingen Airport (STR) The second closest airport to SAP headquarters is StuttgartEchterdingen Airport, located southeast of Walldorf. Further information about the airport can be found on the airport website (www.flughafen-stuttgart.de). The airport has four terminals, but only in terminals 1 and 3 you will find Meeting Points. These can be found beyond baggage claim and customs, marked with four arrows pointing to a circle. If you booked a shuttle for group transportation, someone will be waiting for you there (please see section “Shuttle Service”). Journey time from Stuttgart-Echterdingen Airport to SAP headquarters takes about 1 hour and 15 minutes by car (115 kilometers, or 71 miles). Ground Transportation Shuttle Service For individual transfers you can contact the following SAP preferred contractors: Wörns TS GmbH Wieslocher Straße 21 68789 Sankt Leon-Rot Opening hours: 8:00 am–6:00 pm Phone: +49 (0) 6227 3589222 Web site: www.woerns-ts.de Mail: [email protected] Price:Approximately €50 per transfer from Frankfurt Airport to SAP headquarters. Airport-Business-Service (ABS) Flughafentransfer GmbH & Co. KG Neustadter Straße 12 68766 Hockenheim Opening hours: 8:00 am–8:00 pm, Sa/Su: 9:00 am–5:00 pm Phone: +49 (0) 6205 29205-0 Web site: www.abs-flughafentransfer.de (German only) E-Mail: [email protected] Price: Approximately €50 per transfer from Frankfurt Airport to SAP headquarters. You can also book shuttle transfers via the online portal Transfer Booker (https://www.company-account.org/sapguests/ website/en.tbx). As a guest of SAP, you benefit from SAP rates and can easily register and book any transfer you need. Please remember that it is recommended to book transfers at least 72 hours prior to departure. Successful processing of your transfer is guaranteed up to 24 hours prior to departure. In case you need to book transfers on shorter notice, please contact one of the above-mentioned contractors directly by phone, otherwise the transfer cannot be guaranteed. Frankfurt am Main Frankfurt Airport Speyer Hockenheim Reilingen Walldorf Wiesloch St. Leon-Rot A5 A5 Darmstadt Bruchsal Karlsruhe Pforzheim A5 Mannheim A8 Leonberg Stuttgart Heidelberg Schwetzingen Speyer Sindelfingen Hockenheim Reilingen Airport StuttgartEchterdingen Walldorf Wiesloch Böblingen St. Leon-Rot Figure 2: Map from Frankfurt Airport to SAP Headquarters Figure 3: Map from Stuttgart-Echterdingen Airport to SAP Headquarters There are three different types of transport offered: group, single, and VIP. If you choose the group transportation option, please take into consideration that you will be picked up at the airport’s Meeting Point in your arrival terminal. indicated limitation is being derestricted (e.g. speed limits, passing, parking, etc.). •• The German motorway (Autobahn) has a suggested speed limit of 130 km/h. In some cases, a speed limit may be posted; otherwise, there is no speed limit. •• Please keep in mind that in Germany, the blood alcohol limit when driving is 0.5. If you prefer to be picked up directly after customs, please book either single or VIP transportation and add a note in the “Comments” field of the Transfer Booker that pick-up should be after customs. Otherwise, the standard place to be picked up is at airport’s Meeting Point. All shuttle bookings can be processed via credit card (Visa, MasterCard, or American Express). A confirmation e-mail will be sent after the successful transfer booking. It is possible to cancel the transfer free of charge up to four hours before departure. TRAVELING BY CAR Short Facts: Driving in Germany •• Check before your trip whether your national driver’s license is accepted in Germany. •• In Germany (as in most European countries) you drive on the right-hand side. •• Please make sure that you use the correct gas when filling the car: unleaded gas (‘Benzin’ or ‘Super’) or diesel (‘Diesel’). •• The speed limit within city limits is 50 kilometers per hour (km/h) unless otherwise posted. The speed limit outside city limits is 100 km/h unless otherwise indicated. A sign with two black diagonal slashes across means that the previously Visitor Guide – Come and See SAP Traveling from Frankfurt Airport (FRA) to SAP Headquarters Directions to SAP headquarters (see Figure 2): •• When leaving the airport, follow the highway symbol ( ) onto “A3/Würzburg/A5/Kassel/Basel/Frankfurt.” •• Follow the A5 to “Basel/Karlsruhe/Heidelberg.” •• Take exit 39 – “Walldorf/Wiesloch.” •• Turn left onto B291. •• Turn right onto Dietmar-Hopp-Allee. (Should you use a navigational system which does not recognize the street name ‘Dietmar-Hopp-Allee’ please use ‘Neurottstrasse’ instead.) Traveling from Stuttgart-Echterdingen Airport (STR) to SAP Headquarters To get to SAP headquarters by car, there are two possible routes to take. The first leads you via Heilbronn and the second via Karlsruhe. The route via Karlsruhe is a bit shorter yet may be more congested. 9 Directions to SAP headquarters (see Figure 3): •• When leaving the airport, follow the highway symbol ( ) onto “A8/Stuttgart/B27.” •• Stay on A8 and follow the sign for “Karlsruhe/Heilbronn/ Singen/A8.” •• Follow A8 to Karlsruhe. •• Take exit 41 – “Dreieck Karlsruhe” to merge onto A5 toward “Frankfurt/Mannheim/Karlsruhe/Landau (Pfalz).” •• Take exit 39 – “Walldorf/Wiesloch.” •• Turn left onto B291. •• Turn right onto Dietmar-Hopp-Allee. (Should you use a navigational system which does not recognize the street name ‘Dietmar-Hopp-Allee’ please use ‘Neurottstrasse’ instead.) Car Rental Car Rental at Frankfurt Airport (FRA) You can rent a car from all major car rental companies directly at the airport in Terminal 1 (in the A and B sections of Level 1) and in Terminal 2 (in the D section of Level 2). Car Rental at Stuttgart Echterdingen (STR) You can rent a car from all major car rental companies directly at the airport in Terminal 3, Level 2. Car Rental at SAP Headquarters There is a branch office of Sixt car rental (“Walldorf, SAP-Implant”) located directly in the reception area of SAP headquarters in Building 1. The booking can also be arranged online via the Sixt Business Portal (https://business.sixt.com/). However, there is no guarantee for availability when booking on very short notice. Contact: Sixt Walldorf, SAP-Implant Phone: +49 (0) 6227 3583687 Car rental in Walldorf Auto Hofmann GmbH Neues Sträßel 4 69168 Wiesloch www.auto-hofmann.de (German only) Phone: +49 (0) 6222 92180 Automobilsalon Bellemann e.K. Neues Sträßel 5 69168 Wiesloch www.skoda-bellemann.de (German only) Phone: +49 (0) 6222 92170 Car rental in Heidelberg Hertz Autovermietung Czernyring 26 69115 Heidelberg www.hertz.de Phone: +49 (0) 6221 23435 Opening hours: Monday–Friday: 7:30 am–6:00 pm, Saturday: 8:00 am–12:00 pm, Sunday: Closed Sixt Autovermietung Eppelheimer Straße 10 69115 Heidelberg www.sixt.de (German only) Phone: +49 (0) 1805 252525 Opening hours: Monday–Friday: 7:00 am–7:00 pm, Saturday: 8:00 am–12:00 pm, Sunday 9:00 am–12.00 pm Rental service is possible 24 hours a day. Taxi Taxi in Heidelberg There are different taxi companies providing services in Heidelberg. The website (www.taxizentrale-heidelberg.de), while only in German, does have some good information on it. The central taxi agency in Heidelberg is Auto-Funk-TaxiVermittlungs-Zentrale Heidelberg eG, which can be reached at +49 (0) 6221 302030. Taxi in Walldorf Taxi-Betriebe Lukas & Lukas Bustouristik GmbH Albert Einstein Straße 13 69190 Walldorf www.lukas-bustouristik.de (German only) Phone: +49 (0) 6222 1777 Jens’ Taxen & Busreisen Egerlandstraße 3c 74889 Sinsheim www.jens-taxen.de (German only) Phone: +49 (0) 6227 812727 Traveling by Train As the infrastructure is very well developed in Europe, and in Germany in particular, taking the train is a great and easy way of traveling. Furthermore, the trains usually run on time, so this mode of travel is very convenient, especially for a group of people on longer journeys to major cities. In Germany, there are four major types of trains: •• Deutsche Bahn, or DB (national and international trains) •• S-Bahn (tram or streetcar) •• U-Bahn (subway system) •• Private railways (generally scenic railways in tourist areas) The Deutsche Bahn (and its other European counterparts) has numerous classes of trains: ICE (Inter-City Express), TEE or TGV (Trans-European Express), IC (InterCity), EC (EuroCity), and so on. It is possible to book a train ticket online and print it out directly. For further information and bookings, please visit the Deutsche Bahn website (www.bahn.de). From Frankfurt Airport (FRA) to SAP Headquarters Directions to SAP headquarters: •• Go to Terminal 1, level T (see overview in Appendix). •• Go to the AIRail Terminal – “Fernbahnhof” (long-distance trains). •• Choose a connection with the destination train station “Wiesloch–Walldorf”. •• From station “Wiesloch–Walldorf,” take bus number 707 or 721 toward “Industriegebiet Walldorf, SAP.” It is a 10-minute ride to reach bus stop ‘SAP headquarters’. From Heidelberg to SAP Headquarters Directions to SAP headquarters: •• From Mannheim, Heidelberg, or Karlsruhe, use the railway lines S3 or S4 (DB Regio AG: Germersheim–Speyer– Ludwigshafen–Mannheim) to station “Wiesloch–Walldorf.” •• From station “Wiesloch–Walldorf” take bus number 707 or 721 toward “Industriegebiet Walldorf, SAP”. It is a 10-minute ride to reach bus stop ‘SAP headquarters’. Commuting Around the Walldorf and Sankt Leon-Rot Facilities Commuting on the SAP Campus in Walldorf In order to speed up travel from one building to another, SAP offers a special shuttle service that connects the different buildings. Hence, shuttles run regularly between Building 1 and Building 21. There are various stops along the route in order to service most SAP buildings in Walldorf. To find the detailed route, please see the map in the Appendix called “SAP Shuttle Route – Walldorf.” Commuting from Walldorf to Sankt Leon-Rot SAP headquarters works closely with the SAP location in Sankt Leon-Rot (about 15 minutes, or 10 kilometers, away), where, for example, SAP’s data center is situated. For this reason, there are also SAP shuttles available to connect Walldorf and Sankt Leon-Rot. Shuttles leave every half hour; for a detailed time schedule, please see the plan at the shuttle stops at Building 1 or 21 in Walldorf or at Buildings 4, 15, or 22 in Sankt Leon-Rot. From Stuttgart-Echterdingen Airport (STR) to SAP Headquarters Directions to SAP headquarters: •• Go to the S-Bahn station in the airport, following the sign (station is called “Stuttgart Flughafen/Messe”). •• Take train number S2 or S3 to “Stuttgart Hauptbahnhof” (main station). •• From Stuttgart Hauptbahnhof choose a connection with the destination train station “Wiesloch–Walldorf”. •• From station “Wiesloch–Walldorf,” take bus number 707 or 721 toward “Industriegebiet Walldorf, SAP”. It is a 10-minute ride to reach bus stop ‘SAP headquarters’. Visitor Guide – Come and See SAP 11 Emergency Numbers EnglishGerman EmergencyNotfall Help!Hilfe! Fire!Feuer! Description Contact Telephone Number European emergency Ambulance, firefighters, and the police 112 German emergency Ambulance, firefighters, and the police 110 or 112 Lost or stolen credit card (24x7) Center for the locking of credit cards +49 116 116 German accident transport Patient transport ambulance +49 19222 SAP internal emergency Ambulance and firefighters 110 or 112 SAP internal medical office Walldorf Medical Office Building 1, room BE.14 +49 (0) 6227 42117 SAP call center Central SAP telephone office in Walldorf +49 (0) 6227 747474 SAP reception (Building 1, 6th floor) -customer area- Reception, Building 1, Walldorf, Germany Conny Brandejs Gina Appleyard +49 (0) 6227 742600 or +49 (0) 6227 742699 SAP reception (Building 21, 4th floor) -customer area- Reception, Building 21, Walldorf, Germany Rosemarie Busemann Saskia Herrmann +49 (0) 6227 750741 or +49 (0) 6227 750740 SAP Executive Briefing Center (contact for all requests and issues) Brigitte Collins Simone Fleckenstein Bianca Pabst +49 (0) 170 8555928 +49 (0) 151 53858287 +49 (0) 151 53858643 Note: If you are outside of Germany, you do not dial the 0 in the parentheses. If you are in Germany, you do not have to dial the country code +49, but you do dial the 0. Hotels Hotels in Heidelberg* We suggest staying in Heidelberg which is considered as one of the most beautiful cities in Germany. Below please find a list of recommended hotels. Contact Price Range*** Notes Arthotel Heidelberg Less than 15 km** Grabengasse 7 69117 Heidelberg www.arthotel.de +49 (0) 6221 65006 -0 <150€ Hotel Bayrischer Hof Less than 15 km** Rohrbacher Straße 2 69115 Heidelberg www.bayrischer-hof-heidelberg.com +49 (0) 6221 87288-0 <100€ Crowne Plaza Hotel Less than 15 km** Kurfürsten-Anlage 1 69115 Heidelberg www.crowneplaza-heidelberg.de +49 (0) 6221 917-0 <150€ Free use of fitness facilities, indoor pool, sauna, and whirlpool Europäischer Hof Less than 15 km** Friedrich-Ebert-Anlage 1 69115 Heidelberg www.europaeischerhof.com +49 (0) 6221 515-0 >150€ Free use of workout room Heidelberg Suites Less than 15 km** Neuenheimer Landstraße 12 69120 Heidelberg www.heidelbergsuites.com +49 (0) 6221 65565-0 >150€ Heidelberg Marriott Hotel Less than 15 km** Vangerowstraße 16 69115 Heidelberg www.marriott.com +49 (0) 6221 908-0 <150€ ree use of sauna; F rooms with views of the Neckar River and castle are bookable HIP-Hotel Less than 15 km** Hauptstraße 115 69117 Heidelberg www.hip-hotel.de +49 (0) 6221 20879 <150€ ooms with views of the R Neckar River and castle are bookable Hotel Hirschgasse Heidelberg Less than 15 km** Hirschgasse 3 69120 Heidelberg www.hirschgasse.de +49 (0) 6221 4540 >150€ * These recommendations are purely based on personal recommendations of SAP employees and customers. This list is not meant to exclude other hotels that we just don’t happen to know yet. We also welcome your recommendations. ** Distance to SAP AG, Dietmar-Hopp-Allee 16, 69190 Walldorf *** Price range for a single room per night, including breakfast Visitor Guide – Come and See SAP 13 Picture Credit | © SAP AG / Stephan Daub. Used with permission. Contact Price Range*** Notes NH Heidelberg Less than 15 km** Bergheimer Straße 91 69115 Heidelberg www.nh-hotels.com +49 (0) 6221 1327-0 <150€ Free use of wellness facilities and fitness area Qube Hotel Heidelberg Less than 15 km** Bergheimer Straße 74 69115 Heidelberg www.qube-hotel-heidelberg.de +49 (0) 6221 18799-0 <150€ Villa Marstall Less than 15 km** Lauerstraße 1 69117 Heidelberg www.villamarstall.com +49 (0) 6221 655570 <150€ Hotel Zur Alten Brücke Less than 15 km** Obere Neckarstraße 2 69117 Heidelberg www.hotel-zur-alten-bruecke.de +49 (0) 6221 739130 <150€ * These recommendations are purely based on personal recommendations of SAP employees and customers. This list is not meant to exclude other hotels that we just don’t happen to know yet. We also welcome your recommendations. ** Distance to SAP AG, Dietmar-Hopp-Allee 16, 69190 Walldorf *** Price range for a single room per night, including breakfast Hotels in Walldorf and Surroundings* Should you prefer short travel distances between the meeting location and your hotel, you could choose to stay at a hotel directly in Walldorf or its immediate surrounding towns. Below please find our recommendations. Contact Price Range*** Notes ACHAT Premium Hotel Less than 10 km** Hockenheimer Straße 86 68799 Reilingen www.achat-hotels.com +49 (0) 6205 959-0 <100€ Astralis Hotel Domizil Less than 2 km** Schwetzinger Straße 50 69190 Walldorf www.astralis.de +49 (0) 6227 608-0 <150€ Free use of sauna, workout room, W-LAN, and daily shuttle service to SAP Holiday Inn Heidelberg-Walldorf Less than 2 km** Roter Straße 69190 Walldorf www.holidayinn.com +49 (0) 6227 360 <150€ Free shuttle service to SAP Hotel Ambiente Less than 1 km** Am neuen Schulhaus 4 69190 Walldorf www.ambientewalldorf.de +49 (0) 6227 6020 <150€ Free use of wellness area, W-LAN, and shuttle service to SAP Hotel Vorfelder Less than 1 km** Bahnhofstraße 28 69190 Walldorf www.hotel-vorfelder.de +49 (0) 6227 699-0 <100€ Free shuttle service to SAP (Monday to Friday) * These recommendations are purely based on personal recommendations of SAP employees and customers. This list is not meant to exclude other hotels that we just don’t happen to know yet. We also welcome your recommendations. ** Distance to SAP AG, Dietmar-Hopp-Allee 16, 69190 Walldorf *** Price range for a single room per night, including breakfast Visitor Guide – Come and See SAP 15 Restaurants The region around the SAP headquarters has much to offer when it comes to culinary highlights. Below please find a list of recommended restaurants in Heidelberg. Heidelberg* Price Range** Name Contact American / Irish Heid’s Heidelberg Speyerer Straße 15 69124 Heidelberg www.heids-heidelberg.de v +49 (0) 6221 180011 €€ rill restaurant that also G offers pasta and pizza and various wines. Mandy’s Railway Diner Speyerer Straße 1 69115 Heidelberg www.mandys-hd.de +49 (0) 6221 808205 € Very special American restaurant in an old railway car with the best burgers in town. 3 O’reilly’s, Heidelberg Brückenkopfstraße 1 69120 Heidelberg www.oreillys.com/heidelberg +49 (0) 6221 410140 € A cozy and lovely Irish pub with burgers, Guinness and various events during the week. 3 China Restaurant ASIA Haspelgasse 2 69117 Heidelberg www.asiaheidelberg.de +49 (0) 6221 29713 €€ Situated close to the famous Old Bridge. 3 Moghul Tandoori Restaurant Brückenkopfstraße 1 69120 Heidelberg www.moghul-heidelberg.de v +49 (0) 6221 474855 €€ High-class Indian restaurant at the riverside with nice interior and atmosphere. 3 Orchid Royal Bergheimer Straße 137 69115 Heidelberg +49 (0) 6221 161645 € Nice Thai food in a traditional ambience. 3 Sakura Sushi Restaurant Bergheimer Straße 1 69115 Heidelberg +49 (0) 6221 656256 € Traditional Japanese food and very good sushi in a nice atmosphere. 3 Schwarz Das Restaurant Kurfürsten-Anlage 60 69115 Heidelberg www.schwarzdasrestaurant.de v +49 (0) 6221 757030 €€€ ery special and exclusive V restaurant in the famous Print Media Academy, close to the main station. 3 Heidelberg Suites Patria (on a boat) Neuenheimer Landstraße 12 69120 Heidelberg www.heidelbergsuites.com/patria +49 (0) 171 9989132 €€€ Very exclusive restaurant on a boat on the Neckar River. 3 Asian Exclusive Notes English Menu Available Category *These recommendations are purely based on personal recommendations of SAP employees and customers and this list is not meant to exclude other restaurants that we just don’t happen to know yet. We also welcome your recommendations. **Price range: €: 5-15€, €€: 15-30€, €€€: 30-50€ v German Only Website Price Range** Name Contact Exclusive Le Gourmet (Hotel Hirschgasse) Hirschgasse 3 69120 Heidelberg www.hirschgasse.de +49 (0) 6221 454-0 €€€ Hotel-owned restaurant with French gourmet food. 3 Heidelberger Schloss Schlosshof 1 69117 Heidelberg €€€ Three very exclusive restaurants in the Heidelberg castle. 3 www.heidelberger-schloss-gastronomie.de Notes English Menu Available Category +49 (0) 6221 8727000 Weißer Bock Große Mantelgasse 24 69117 Heidelberg www.weisserbock.de +49 (0) 6221 90000 €€€ Regional specialties with an international flair. 3 Zum Ritter St. Georg Hauptstraße 178 69117 Heidelberg www.ritter-heidelberg.de +49 (0) 6221 1350 €€€ Hotel with 3 different restaurants in a very exclusive ambience located in the heart of the old town. 3 Simplicissimus Restaurant Ingrimstraße 16 69117 Heidelberg www.restaurant-simplicissimus.de +49 (0)6221 183336 €€€ Exclusive restaurant with very exquisite cuisine in the center of the old Heidelberg. *These recommendations are purely based on personal recommendations of SAP employees and customers and this list is not meant to exclude other restaurants that we just don’t happen to know yet. We also welcome your recommendations. **Price range: €: 5-15€, €€: 15-30€, €€€: 30-50€ v German Only Website Visitor Guide – Come and See SAP 17 Price Range** Category Name Contact German Kulturbrauerei Heidelberg Leyergasse 6 69117 Heidelberg www.heidelberger-kulturbrauerei.de v +49 (0) 6221 502980 Restaurant Hackteufel €€ Steingasse 7 69117 Heidelberg www.hackteufel.de/de/Restaurant.html +49 (0) 6221 905 380 Wirtshaus zum Spreisel Zum Neckarstaden 66 69117 Heidelberg www.wirtshaus-zum-spreisel.de/ +49 (0) 6221 235 43 Zum güldenen Schaf Mediterranean €€ Notes English Menu Available Nice restaurant with different sorts of homebrewed beer which can be bought to take it with you. 3 Regional specialities and international food located in the middle of Heidelberg 3 €€ Centrally located at the Old Bridge, traditional German food with a bit of Greek thrown in. Warm atmosphere, self-brewed beer, great food. 3 Hauptstraße 115 69117 Heidelberg www.schaf-heidelberg.de +49 (0) 6221 20879 €€ Family-owned, traditional German restaurant with an historic touch that serves regional but exquisite food. 3 Zum Roten Ochsen Hauptstrasse 217 (Karlsplatz) 69117 Heidelberg www.roterochsen.de/ +49 (0) 6221 209 77 €€ Family-owned restaurant since 1839, historical building, regional specialities. 3 Bodega Don Jamón Bierhelderweg 4 69126 Heidelberg www.bodega-heidelberg.de v +49 (0) 6221 374312 €€ Spanish restaurant with typical tapas and raciones. 3 Restaurant Linde Bierhelderweg 2 69126 Heidelberg www.die-linde.com v +49 (0) 6221 307800 €€ Very nice Mediterranean food in a higher price range. 3 Restaurant Romer (Arthotel) Grabengasse 7 69117 Heidelberg www.arthotel.de/Restaurant-Romer +49 (0) 6221 65006-150 €€€ Very nice Mediterranean food in a higher price range. 3 Restaurant Soltana Hauptstraße 115 69117 Heidelberg www.soltana-restaurant.de +49 (0) 6221 20879 €€ Mediterranean restaurant with very nice, authentic Moroccan ambience. 3 *These recommendations are purely based on personal recommendations of SAP employees and customers and this list is not meant to exclude other restaurants that we just don’t happen to know yet. We also welcome your recommendations. **Price range: €: 5-15€, €€: 15-30€, €€€: 30-50€ v German Only Website Walldorf and Surroundings* Would you like to enjoy a nice dinner after your meeting and a hard-working day without having to travel too far? Please have a look at the recommended restaurants located directly in Walldorf or close to SAP’s headquarters. Price Range** Notes English Menu Available Category Name Contact Asian China Restaurant PavillionWiesloch Heidelberger Str. 52 69168 Wiesloch www.pavillon-wiesloch.de v +49 (0) 6222 388370 € Chinese restaurant that offers typical food and lunch/ dinner buffets. 3 Indian Garden Altrottstraße 40a 69190 Walldorf € Indian restaurant with typical food and beverages. 3 3 www.indiangarden-restaurant.de v +49 (0) 6227 839110 or +49 (0) 6227 839112 Exclusive Orchidee Schwetzinger Str. 67 69190 Walldorf www.thai-orchidee.eu +49 (0) 6227 891064 €€ Thai and Vietnamese specialties and sweet cocktails are served here. Golf Club St. Leon-Rot Opelstraße 30 68789 St. Leon-Rot www.gc-slr.de/sgastronomie v +49 (0) 6227 8608110 €€€ Different high-class restaurants with exquisite cuisine. Restaurant Blaue Ente Sternweilerstraße 34 69242 Mühlhausen/Tairnbach www.blaueente.de v +49 (0) 6222 63887 €€ wonderful Italian restaurant A and real insider’s tip. This amazing restaurant offers not just delicious food but also a very special atmosphere. Restaurant Die Ente (Seehotel) Kreuzwiesenweg 5 68775 Ketsch www.seehotel.de v +49 (0) 6202 6970 €€€ 1 -star restaurant that offers a nice atmosphere especially during the summertime, as you can enjoy the view over the lake. 3 Schönmehls Schützenhaus Oftersheim Walldorfer Straße 23 68723 Oftersheim www.schuetzenhaus-oftersheim.de v +49 (0) 6202 6070108 €€ n unexpected and very A positive surprise. This classic but also stylish restaurant offers a nice mixture of Mediterranean and German food. 3 3 *These recommendations are purely based on personal recommendations of SAP employees and customers and this list is not meant to exclude other restaurants that we just don’t happen to know yet. We also welcome your recommendations. **Price range: €: 5-15€, €€: 15-30€, €€€: 30-50€ v German Only Website Visitor Guide – Come and See SAP 19 Price Range** Name Contact German Landhotel Sickinger Hof Schlossplatz 1 69190 Walldorf www.sickinger-hof.de v +49 (0) 6227 831-0 €€ Nice local restaurant with German food. (It is closed on Friday.) 3 Langen’s Turmstuben Höllgasse 32 69168 Wiesloch www.langens-turmstuben.de v +49 (0) 6222 1000 €€ Very cozy local restaurant with German cuisine. 3 Schmidts Alter Schlachthof Ringstraße 6 69168 Wiesloch www.schmidts-schlachthof.de v +49 (0) 6222 3891500 €€ Very interesting and special location with nice food and especially delicious cocktails. 3 Schwetzinger Brauhaus zum Ritter Schloßplatz 1 68723 Schwetzingen www.brauhaus-zum-ritter.de v +49 (0) 6202 92495-0 €€ Very nice German brewery with traditional food located directly next to the castle. 3 Kalipeh Dietmar-Hopp-Allee 15, 69190 Walldorf Kalipeh SAP Guest house (SAP employees only) +49 (0) 6227 778000 or +49 (0) 6227 778001 €€ Customers have to be accompanied by a SAP employee to enter this very nice restaurant right across the street from the SAP Headquarters. 3 Restaurant Riviera Hauptstraße 30 69190 Walldorf +49 (0) 6227 2966 €€ Well-liked Italian restaurant with nice ambience. 3 La Tortuga Hauptstraße 18 69190 Walldorf www.latortuga-walldorf.de v +49 (0) 6227 385696 €€ Nice Spanish restaurant with tapas and other typical food. 3 Tournedo Schwetzinger Straße 92 69190 Walldorf www.restaurant-tournedo.de v +49 (0) 6227 8419888 €€ Very nice Italian-style restaurant that serves pizza and pasta as well as high-quality meat and fish dishes. 3 Mediterranean Notes English Menu Available Category *These recommendations are purely based on personal recommendations of SAP employees and customers and this list is not meant to exclude other restaurants that we just don’t happen to know yet. We also welcome your recommendations. **Price range: €: 5-15€, €€: 15-30€, €€€: 30-50€ v German Only Website Sightseeing Rhine-Neckar Metropolitan Region The Rhine-Neckar Metropolitan Region has been a European metropolitan region since 2005. Such regions are seen as drivers for social, economic, and cultural development. The triangle – with Mannheim, Heidelberg, and Ludwigshafen as the three main cities – stands for a highly integrated and collaborative area. The Rhine-Neckar region is located in the midst of four important wine-growing areas notable for their particularly mild climate conditions. As a result, the region regularly hosts wellknown wine events, such as the world’s largest wine festival (Bad Dürkheimer Wurstmarkt) and the German Vintage Wine Festival in Neustadt. Furthermore, the metropolitan region accommodates a strong economy. Major corporations like SAP AG, BASF SE, Heidelberger Druckmaschinen AG, Fuchs Petrolub AG, Bilfinger Berger AG, and Freudenberg & Co. KG are situated here, which makes this region one of the nation’s most important business locations. For more detailed information on cultural and scientific aspects, please visit the region’s official website (www.m-r-n.com). Heidelberg The city of Heidelberg is known for its world-famous castle, which has enchanted poets, musicians, and visitors from all over the world. Furthermore, Heidelberg accommodates Germany’s oldest university and can look back on a very long and interesting history. The notable old town (Altstadt) is the most visible sign of Heidelberg’s historical background and forms the center of this city with 145,000 people. However, this wonderful town is also a modern scientific and economic location with an international reputation and a very lively and varied cultural scene. All these facts together may explain why about 3.5 million guests choose to come to Heidelberg every year. Heidelberg Castle The Heidelberg Castle (in German, Schloss Heidelberg or Heidelberger Schloss) is a landmark of Heidelberg (see Figure 4). You cannot go to Heidelberg without visiting its castle or, more precisely, the ruins of the castle. It is among the most important Renaissance structures north of the Alps. The castle sits on a plateau halfway down the Königsstuhl mountain, which overlooks the city and the Neckar River. Many rulers built and rebuilt parts of the castle throughout the years, and, given that each epoch has its own style, the castle shows evidence of all these different styles, from the 13th century to the 17th century. Heidelberg accommodates more than 3 million visitors and about 1 million overnight stays every year. Most of the foreign visitors come from the United States or Japan. And the most important attraction is certainly the castle. Some visitors are so captivated with the Heidelberg Castle that they decide to get married there. In fact, there are about 100 weddings per year at this famous ruin. Building Information Architectural style: Gothic and renaissance Town: Heidelberg State: Baden-Württemberg Owner: Bishop of Worms (first known owner), currently the State of Baden-Württemberg Construction started: Before 1214 Heidelberg Tun The famous Heidelberg Tun (in German, Grosses Fass), contained within the cellars of the Heidelberg Castle, is the world’s largest wine vat with a capacity of approximately 55,345 gallons (127,000 liters) of wine. Heidelberg Castle has a history of enormous vats; today’s cask (Fass) is the fourth in the history of the Neckar town. Today’s wine vat was made in 1751, and it is said that 130 oak trees were used in its construction. It has only rarely been used as a wine vat and currently enjoys more use as a tourist attraction as well as a dance floor, since this is what was constructed on top of the tun. To receive the most current information on events or special offers in Heidelberg or to get an impression of the wonderful old town of Heidelberg, access the city’s tourist website (www. heidelberg-marketing.de). There you can also find very informative and comprehensive tourist information brochures and detailed information on current events. Visitor Guide – Come and See SAP 21 Picture Credit | © Heidelberg Marketing GmbH. Used with permission. Figure 4: The Heidelberg Castle Mannheim Other Places to See Mannheim is one of the three major cities in the Rhine-Neckar region. It is about 20 kilometers away from Heidelberg and it takes about 15 minutes by car to get there. Mannheim is great to spend a half-day or even a day as it offers various and very different places to see. For detailed information about sights in Mannheim, please visit the tourist information website (www. tourist-mannheim.de). Wineries Adam Müller in Leimen www.weingut-adam-mueller.de (German only) Below please find a list of some of the most interesting attractions in Mannheim: •• Mannheim Palace (Schloss Mannheim) •• Water tower (Wasserturm) •• Luisenpark •• National theater (Nationaltheater) •• Jesuit Church •• Congress Center Rosengarten Mannheim •• Planetarium Gutshof Menges in Rauenberg www.gutshof-menges.de (German only) City of Schwetzingen www.schwetzingen.de 10 minutes/10 km* – half-day trip City of Speyer www.speyer.de 30 minutes/40 km* – day trip City of Bad Dürkheim (German only) www.bad-duerkheim.com 40 minutes/44 km* – half-day trip City of Worms www.worms.de 40 minutes/48 km* – day trip Holiday Park amusement park 40 minutes/50 km* – day trip www.holidaypark.de City of Landau (German only) www.landau-tourismus.de *Time/distance from Heidelberg by car 60 minutes/85 km* – day trip Where to Get What Walldorf Heidelberg Sparkasse Heidelberg Hauptstraße 5 69190 Walldorf +49 (0) 6227 8330 ReiseBank AG Willy-Brandt-Platz 5 69115 Heidelberg +49 (0) 6221 27872 Volksbank Wiesloch eG Johann-Jakob-Astor-Straße 7 69190 Walldorf +49 (0) 6227 82150 Deutsche Bank Gruppe Adenauerplatz 1 69115 Heidelberg +49 (0) 6221 5010 DER RUTZ Altrottstraße 50 69190 Walldorf +49 (0) 6227 38490-50 Opening hours: Monday–Friday: 5:15 am–6:30 pm, Saturday: 5:30 am–2:00 pm Bäckerei Riegler GmbH (in Kaufland supermarket) Eppelheimer Straße 78 69123 Heidelberg Car rental Auto Hofmann GmbH Neues Sträßel 4 69168 Wiesloch +49 (0) 6222 92180 Hertz Autovermietung Czernyring 26 69115 Heidelberg +49 (0) 6221 23435 Doctor SAP internal medical service Walldorf Medical Office Building 1, room BE.14, Walldorf Phone: +49 (0) 6227 42117 ATOS Klinik Heidelberg (Hospital) Bismarckstraße 9-15 69115 Heidelberg www.atos.de +49 (0) 6221 983-0 Emergency Phone: 112 Phone: 112 Gas station Avia Tankstelle Wieslocher Straße 30 69190 Walldorf +49 (0) 6227 8395878 ESSO Tankstelle Alfred Stein Czernyring 1 69115 Heidelberg +49 (0) 6221 29888 Total Tankstelle Bahnhofstraße 35 69190 Walldorf +49 (0) 6227 890050 OMV Tankstelle Heidelberg Speyerer Straße 20 69124 Heidelberg +49 (0) 6221 22787 Central Apotheke Hauptstraße 1 69190 Walldorf +49 (0) 6227 61511 Opening hours: Monday–Friday: 8:15 am–1:00 pm and 2:00 pm–6:30 pm Saturday: 8:15 am–1:00 pm Stern Apotheke Römerstraße 1 69115 Heidelberg +49 (0) 6221 53850 Opening hours: Monday–Friday: 7:30 am–10:00 pm, Saturday: 9:00 am–6:00 pm Bank and ATM Bakery Pharmacy Visitor Guide – Come and See SAP Der Mahlzahn Ladenburgerstraße 15 69120 Heidelberg 23 Walldorf Heidelberg Police station Polizeiposten Walldorf Nusslocher Straße 45 69190 Walldorf +49 (0) 6227 8419990 Polizeidirektion and Polizeirevier Römerstraße 2 69115 Heidelberg +49 (0) 6221 99-0 Post office Postfiliale Bahnhofstraße 8 69190 Walldorf +49 (0) 6227 82350 Postfiliale Kurfürsten-Anlage 62 69115 Heidelberg +49 (0) 1802 3333 SAP Central SAP telephone office in Walldorf +49 (0) 6227 747474 Reception, Building 1, Walldorf +49 (0) 6227 742600 or +49 (0) 6227 742699 Reception, Building 21, Walldorf +49 (0) 6227 750740 or +49 (0) 6227 750741 SAP Executive Briefing Center (EBC) EBC contact (for all requests and issues): Brigitte Collins +49 (0) 170 8555928 Simone Fleckenstein +49 (0) 151 53858287 Bianca Pabst +49 (0) 151 53858643 Supermarket Taxi Edeka Bahnhofstraße 34 69190 Walldorf +49 (0) 6227 389970 Opening hours: Monday–Friday: 8:00 am–9:00 pm, Saturday: 8:00 am–8:00 pm Lidl Alte Eppelheimer Straße 50 69115 Heidelberg +49 (0) 800 4353361 Taxi-Betriebe Lukas & Lukas Albert Einstein Straße 13 69190 Walldorf +49 (0) 6222 1777 Central taxi agency in Heidelberg +49 (0) 6221 302030 REWE-Markt Kurfürsten-Anlage 6 69115 Heidelberg +49 (0) 6221 184021 Important German Terms Topic English German Basics Please Bitte Thanks/Thank you Danke/Danke schön Yes Ja No Nein Sorry/Pardon Entschuldigung Left Links Right Rechts This/that Dieses/das Where is . . .? Wo ist . . .? Who is . . .? Wer ist . . .? What is . . .? Was ist . . .? How is . . .? Wie ist . . .? When is . . .? Wann ist . . .? Hello Hallo Good morning/day/evening Guten Morgen/Tag/Abend What’s your name? Wie heissen Sie? My name is. . ./I am . . . Ich heisse . . ./Ich bin . . . Goodbye/Bye Auf Wiedersehen/Tschüss How are you? Wie geht es Ihnen/dir? I’m fine, thanks. Mir geht es gut, danke. Nice to meet you. Schön Sie/dich kennenzulernen. I’m from . . . Ich komme aus . . . Do you speak English? Sprechen Sie Englisch? I don’t understand. Ich verstehe Sie nicht. Can you speak slower, please? Können Sie bitte langsamer sprechen? Can you repeat that, please? Können Sie das bitte wiederholen? Could you help me, please? Können Sie mir bitte helfen? Greeting Small talk Communication Visitor Guide – Come and See SAP 25 Picture Credit | © SAP AG / Ben van Skyhawk. Used with permission. Topic English German Places How can I get to . . .? Wie komme ich zu/nach . . .? Airport Flughafen ATM Bankautomat Bank Bank Castle Schloss Church Kirche Gas station Tankstelle Highway Autobahn Hotel Hotel Main station Hauptbahnhof Pharmacy Apotheke Restaurant Restaurant Restroom/bathroom Toilette/W.C. Tourist information Touristenbüro Topic Restaurant English German I would like to have . . . Ich hätte gerne . . . Do you have an English menu? Haben Sie eine englische Karte? The check, please. Die Rechnung, bitte. What does . . . cost? Was kostet . . .? Do you accept credit cards? Nehmen Sie Kreditkarten? Price Preis Menu Karte/Speisekarte Salad Salat Starter Vorspeise Main dish Hauptgericht Dessert Nachspeise Beverages Getränke Beer Bier Wine Wein Sparkling water Sprudelwasser (standard) Juice Saft Food Essen Meat Fleisch Sausage Wurst Chicken Hühnchen Pork Schwein Beef Rind Veal Kalb Lamb Lamm Fish Fish Fisch Side dishes Vegetables Gemüse Potato Kartoffel Fries Pommes Tomato Tomate Bell pepper Paprika Noodles Nudeln Rice Reis Sauce Sosse Mustard Senf General Dishes Beverages Food Meat Dressing Visitor Guide – Come and See SAP 27 www.sap.com/contactsap RQ 14551 (12/10) ©2012 SAP AG. All rights reserved. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. Crossgate, m@gic EDDY, B2B 360°, B2B 360° Services are registered trademarks of Crossgate AG in Germany and other countries. Crossgate is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.