I want the freedom to focus on my business.

“I want the freedom to focus on my
business.”
®
You’ve got it, with Microsoft Navision Attain
Navision became part of Microsoft Business Solutions as of July 11, 2002.
®
“I want a system that lets me run my business
the way I want.”
Microsoft Navision Attain is an integrated business software
Distribution, customer Relationship Management and
solution designed especially for mid-size companies. More
E-Business. You pay only for the functionality you use.
than 30,000 companies in over 50 countries rely on Attain
every day to help them run their operations smoothly.
Your certified Navision Solution Center will tailor your Attain
solution to meet your exact needs. Customize Attain to your
Attain integrates information from every aspect of your
business even more with industry-specific solutions devel-
business. Choose the functions you need from applic-
oped by certified Navision partners from around the world.
ation areas for Financial Management, Manufacturing,
Microsoft Navision Attain offers:
Financial Management
• General Ledger
• Accounts Receivable
• Accounts Payable
• Cash Manager
• Fixed Assets
• Human Resources
• Budgeting
• Reporting
• Consolidation
• Project Management
• Multiple Dimensions
• Multiple Currencies
Distribution
• Inventory Management
• Warehouse Management
• Order Processing
• Returns Management
• Automated Data Capture Systems (ADCS)
• Pricing for Sales & Purchasing
• Inventory Costing
• Shipment & Delivery
Manufacturing
• Production Orders
• Bill of Materials
• Supply Planning
• Demand Forecasting
• Capacity Requirements Planning
• Manufacturing Costing
CRM – Marketing & Sales
• Contact Management
• Contact Classification
• Campaign Management
• Sales & Opportunity Management
•
•
•
•
•
•
Task Management
Document Management
Interaction Log
Contact Search
E-Mail Logging for Microsoft Exchange
Outlook Client Integration
CRM – Service
• Service Item Management
• Service Price Management
• Service Order Management
• Service Contract Management
• Planning and Dispatching
• Job Scheduling
E-Business
• Commerce Gateway
– Automatic Internet-based commercial transactions
• Commerce Portal
– Internet browser-based access for customers,
vendors and partners
• User Portal
– Internet browser-based access for employees
Application Wide
• Database Platforms:
– Navision Attain Database Server
– Microsoft SQL Server
– IBM iSeries
• Multiple Languages
• Connectivity:
– C/ODBC
– C/FRONT
– Navision Attain Application Server
• Analytics (SIFT™)
• Reports
“Because the customization tools are so power-
“With Attain, we can process more orders,
ful, Attain can be adapted for virtually any
improve turnaround times, and provide better
industry.”
customer service. In this way, we will grow our
J. Carlton Collins, Accounting Software Advisor (analyst)
business.”
Lars Agger, Manager of Information System , Q-Media (customer)
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I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
To get ahead in business today, you need a system that helps you identify and respond
to new revenue opportunities quickly. One that combines straightforward usability with
the flexibility that helps you reengineer processes rapidly. One that helps you get the
most out of your resources. One that you don’t have to think about because it gives you
the information you need when you need it.
Microsoft Navision Attain gives you the freedom to focus on
your business.
The rest is up to you.
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I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
3
“I want a solution that delivers exactly what I
need without disrupting my business.”
Attain delivers what you need, when you need it.
scope, budget and timeframe. Implementation is fast and efficient, with no surprises and no downtime.
A solution that builds on your strengths…
Start with core business and financial applications, such as
After implementation, Attain is exceptionally easy to maintain.
invoicing, cost control, bookkeeping and inventory. Add more
Your NSC provides ongoing technical support, including
Financial, CRM, Manufacturing, Distribution and E-Business
excellent training and upgrade programs.
applications as your business grows.
With one integrated solution, your information is always accuAttain’s open architecture allows your Navision Solution
rate, and you no longer have to waste time reconciling num-
Center (NSC) to transform these standard applications into a
bers from disconnected systems.
solution customized to your way of doing business. We are
the only global mid-market software vendor that gives its partners full access to the source code they require to meet your
“In the past, the actual accounting process
specific needs.
involved a number of reconciliations between the
different systems. Month-end reporting could
…Delivered fast and cost-effectively
take up to three weeks. We’ve cut the process
Your NSC works closely with you on your new Attain solution
down by about a third.”
using our proven implementation methodology and tools.
John Holden, Financial Controller, Crown Leisure (customer)
Together, you map out your business processes and identify
your competitive strengths. The NSC then uses this information to design a system that meets your exact requirements.
Before implementation begins, you agree on the project
4
I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
A reliable platform for growth
An open, but secure, platform. Attain’s object-oriented development environment and compact source code make it straightforward to customize, maintain and connect to other systems.
A reliable database. Whether you choose Microsoft SQL Server
or Attain Database Server, you can count on Attain’s reliability.
The security system not only controls who can access what, but
also ensures that you never have inconsistencies. Even if your
machine loses power in the middle of a posting process, the
transactions recorded will not be out of balance.
“We went through a very big implementation
process very quickly and it completely met our
objectives. We’re totally satisfied.”
Anders Nørskov, Managing Director, Danish Agency
for Governmental Management (customer)
Easy to learn. The consistent and intuitive interface makes
training employees and new users fast. In the general ledger, for
example, the screen will always look the same whether you’re
looking for a balance, creating a new account, or posting a journal to an existing account. You’ll find navigation familiar because
the interface is based on Microsoft Windows’ standards. There’s
extensive online Help, to which you can even add your own tips.
Wherever the job takes you. With User Portal, employees use
the Web to access data in Attain, wherever they’re working.
Remote users, such as traveling sales representatives, can log
on to their personal homepage, which is customized to help them
perform their particular role. All they need is Internet access.
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I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
5
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I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
“I need a solution that gives me answers about
my business – fast.”
Attain helps you make smart business decisions without
…Gives you the answers you need
wasting time.
Let’s say you’re in the middle of an accounting period, and
you need to present a business overview at the managers
A good overview and the ability to dig into details…
meeting that afternoon. Using Attain, filter your data to see
Attain gives you an instant overview of your business from top
your balances from the beginning of the month to the present
to bottom. You stay in the know on everything from production
day. Then create a report comparing budgets to actual profits
orders and inventory levels to customer status and marketing
by region, product and date. Drill down to study the details of
campaigns. Business and financial information is always
the individual transactions. When you’re satisfied with your
up-to-date and fully integrated with information from all other
answers, click on the Export button to create a Microsoft Excel
areas in the program.
chart. Now you’re ready for the afternoon managers meeting.
Every time a transaction is posted in Attain, all customer, vendor, account, and item totals are given in real time. You can
zero in on details by filtering information by date, account or
item number, for example, and always rely on the absolute
accuracy of the information.
“Attain gives us instant access to information
such as what’s profitable and what’s not. It took
days to get these figures from the previous sysCheck your business status from many angles
Unlimited reporting criteria. Report and analyze information
based on an unlimited number of criteria. Let's say you create a
dimension called "salesperson," and then add all your salespeople as values within that dimension. You can then create reports
to analyze salesperson sales by region, department, date or any
other criteria.
tem, but with Attain, you can extract them by
yourself from the desktop.”
Graham Stirling, Financial Controller, Masterpet (customer)
Make complete and accurate budgets with a minimum of
hassle. Create and maintain budgets and sub-budgets in an
easily comprehensible matrix form. Save time and maintain
accuracy by copying budgets from one period or unit using an
adjustment factor on either actual or budget entries. You can
even distribute your budgets across your organization in
Microsoft Excel format and import the adjustments back into
Attain.
Track all your fixed assets. Attain gives you an accurate
account of fixed assets, from present book value to accumulated depreciation. Your fixed asset management is totally integrated with the rest of Attain, which means less re-keying, less
effort and greater accuracy.
Multiple languages. Offer your customers and vendors better
service by giving them inventory descriptions, printed reports
and invoices in their own languages and currencies. You can
switch to any installed language on the fly.
Attain gives you fast answers. For example, you can analyze revenue
for a certain account using an unlimited number of criteria.
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I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
7
“I need a solution that helps me get the most out
of my customer relationships.”
Attain gives you a powerful way to satisfy customers.
…Helps you get the most out of relationships
Let’s say you’ve got some fresh leads from a tradeshow
All the right information…
where you introduced your new product – a racing bicycle.
Access to the right information helps you make the most of
You enter detailed information about each potential customer
every business interaction. Customer, product, inventory,
into the system, including the fact that they attended the
sales – all of this information is integrated in Attain. And so
tradeshow and may be interested in your new product.
are the tools to help you make the most of it.
Now, one of those leads calls and places an order. You quickYou know which accounts need your immediate attention and
ly find the customer contact card, and see that the last inter-
which accounts do not. You improve your sales and market-
action was a sales letter for the racing bicycle. Happy to have
ing campaigns with effective planning and by targeting your
made a sale so quickly, you check inventory in real-time but
audience more precisely.
see that there are no racing bicycles in stock.
Using the Order Promising feature, you let the customer
8
“Attain enables us to organize our warehouse
know when he can expect it, based on production and lead
and logistics operations so that our customers
times for the product. While on the phone with the customer,
get better service. Plus, having a totally integrat-
you sell system-recommended accessories for the bicycle.
ed system – from our international sales organi-
You also sell a service contract specifying details such as
zation all the way back inside our production and
parts covered, preferred payment method and the duration of
planning organization – means we can collabo-
coverage, and enter it into the system on the spot. Thanks to
rate fully with our customers and vendors.”
your Attain system, you’ve increased the value of the sale
Jens Bach Larsen, IT Manager, Jamo (customer)
with virtually no effort.
I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
Sharpen your competitive edge
Better service through improved order handling. Handle
non-stock orders just as you would any other sales order. The system processes them as normal orders, and the customer never
knows the difference. You can also specify that an order be handled as a cross-dock or drop shipment to save time on delivery.
And you can handle inventory across multiple locations from a
single database.
Deliver superior customer service. Categorize your customers
based on personal profiles and personalize the way you approach
them. For example, a personal profile can tell you how often a customer wants to be billed and whether they have preferred technicians and service times. And you can make sure that you satisfy
them by making to-do lists in the system and assigning tasks to
users or teams of users.
Attain can help you follow up on leads efficiently.
Offer personalized Web access. Give customers, vendors and
other partners 24x7x365 access to you through personalized Web
portals. Allow them to search product catalogs, buy and sell items,
and manage their accounts using the E-Business components of
Attain.
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I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
9
“I need a solution that helps me respond fast and
effectively to the market.”
Attain helps you master change.
“When we’re behind we can make the necessary
changes to meet the delivery requirement, and
Plan for change…
when we’re ahead we can bring production of
Attain helps you plan and reorganize production to meet new
other jobs forward.”
and changing market demands. You can change and imple-
Joachim Baum, IT Manager, Herzog GmbH (customer)
ment manufacturing methods and processes on-the-fly,
reduce lead times with Warehouse Management and Multiple
“For manufacturers that want software that is
Location features, and use Supply and Capacity Require-
practical and relatively easy to use, Navision
ments Planning to respond to unexpected changes at a
Manufacturing is a very attractive product.”
moment’s notice.
From The CPA Software News 5-star rating of the manufacturing functionality
found in Attain, November 2001
Visibility is transparent from the shop floor to the warehouse
to the back office, and even beyond the four walls of your
company. Vendors manage online catalogs, enter drop shipment orders and maintain delivery dates through their personalized Web portals. Customers use their portals to browse
through your product catalog, order online and check availability of items all the way back to the vendor.
Greater visibility helps you identify processes that you can
perform more efficiently. Flexible Manufacturing and Distribution functionality help you adapt to varying market demand.
…Respond to demand
Master change
Make exceptions and last-minute changes with multiple planning options, tracking, and action messaging. Plan from the
sales order, the production order, the purchase requisition, or by
traditional MPS/MRP planning methods. You can handle
last-minute changes by replanning from any point in the delivery
cycle. Costs, materials, and operations are simultaneously replanned to reflect shop floor changes.
Choose the most profitable manufacturing process. When
planning production orders, for example, you can plan product
family orders that share the same routing. This allows you to
make more efficient build schedules.
Let’s say a customer calls to change her order. She now
wants disc wheels on her bicycle, but she still needs it on the
original delivery date. You check the status of the order and
find that it’s already released for production. You see that
most of the parts were automatically picked and transferred
from your other warehouses. The standard wheels were out of
stock, but an automatic order was already sent to the vendor
via the Internet.
Luckily in Attain, you can replan immediately from the sales
order and replace the standard wheels with disc wheels. You
speed up the order by redefining capacity, and you reduce
lead time by controlling material flow to the next operation.
The dispatch list tells you which customers will be affected if
you move the job.
10
I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
Improve warehouse organization and reduce labor costs
with put-away and picking processes. Put-away notes and picking notes can complement your company’s working methods.
Serial numbering and lot tracking help you trace items at any
time during the sales, purchase or transfer process. You can
handle returned inventory, and account for additional costs such
as restocking charges.
Streamline interactions with key vendors and customers.
Commerce Gateway, which is based on Microsoft BizTalk
Server, opens up Attain for the electronic exchange of trading
documents with other systems. It reduces human error and the
amount of time spent on entering data such as purchases and
sales orders – without a complex EDI system.
Reduce purchasing costs. Use reverse auctions to find the
vendor with the most attractive rates on selected items. Publish
the details of the bid request and open the auction for bids. Once
you’ve reviewed the bids, you can convert the most favorable
one to an order at a click of a button.
“I want to focus on the essential.”
Attain meets all your core business needs.
For more information on Microsoft Navision Attain, or to be put
in touch with a Navision Solution Center in your area, visit
Attain helps you drive your business wherever you want it to
www.navision-us.com.
go – and however you want to get there. With Attain, you stay
in control with fast access to accurate information. You
respond quickly to customer demands and market changes,
and you take care of business in the most efficient way possible. Attain frees you to focus on your business.
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I WANT THE FREEDOM TO FOCUS ON MY BUSINESS
11
You will find
“Based on our survey of 100 customers of
us here
accounting systems, Attain stood out as a
rock solid system with the flexibility to adapt to specific
Australia
customer requirements.”
Austria
Michael Burns, President, CA, MBA 180 Systems (IT consultant)
Baltic Region
Belgium
Brazil
“Navision is unique in that no respondent
Canada
Czech Republic
has ever made a negative comment about
Denmark
Navision software in any of the five surveys we have
Finland
conducted.”
France
Alan Salmon, Managing Director, Accounting Research Inc. (accounting software consultant)
Germany
Hungary
Iceland
India
“Attain is a lean, agile solution that is easy to implement and
Italy
without the overkill often associated with large ERP solutions
Mexico
deployment.”
Netherlands
P.J. Jakovljevic, TechnologyEvaluation.com
North Central Africa & Middle East
Norway
Poland
Portugal
Russia
Singapore
Slovenia
South Africa
Spain
Sweden
Microsoft Business Solutions, which includes the businesses of Great
Switzerland
Turkey
Plains®, Microsoft bCentral™ and Navision a/s, offers a wide range of busi-
United Kingdom
ness applications designed to help small and midmarket businesses
USA
become more connected with customers, employees, partners and suppliers. Microsoft Business Solutions’ applications automate end-to-end busi-
DK-2950 Vedbaek, Denmark. The trademarks ref-
ness processes across financials, distribution, project accounting, electron-
erenced herein and marked with either ™ or ®
ic commerce, human resources and payroll, manufacturing, supply chain
belong to Navision a/s.
management, business intelligence, sales and marketing management, and
Microsoft, Windows, Windows NT
and BizTalk are trademarks of
Microsoft Corporation in the United
customer service and support. More information about Microsoft Business
Solutions can be found at http://www.microsoft.com/BusinessSolutions.
States and/or other countries.
Navision, Navision Axapta and
Navision Solution Center are registered trademarks of Navision a/s in the United
States and/or other countries. Navision a/s is a
subsidiary of Microsoft Corporation. The names of
actual companies and products mentioned herein
may be the trademarks of their respective owners.
No part of this document may be reproduced or
transmitted in any form or by any means, whole or
in part without the prior written permission of
Navision a/s. Information in this document is subject to change without notice. Any rights not
expressly granted herein are reserved.
Navision became part of
Microsoft Business Solutions as of July 11, 2002.
www.navision-us.com
AT-360-001
Copyright © 2002 Navision a/s, Frydenlunds Allé 6,