A guide to taking control of your business
Transcription
A guide to taking control of your business
Going Independent A guide to taking control of your business Table of Contents Introduction 4 The Road to Becoming an Independent Advisor 5 Considerations Before Committing 6 RIA Legal & Regulatory Information 7 Risk Management for Your RIA Business 12 Choosing the Right Technology Solutions for Your Firm 13 Marketing Your Firm 15 Opening Your Office 17 Building Your Staff 19 Conclusion 22 Appendix 23 Contact Us Give us a call today at 866.306.7135 to discuss your goals and challenges with our business development team. advisor.scottrade.com Going Independent Guide 2 Going Independent with Scottrade® Advisor Services Congratulations on choosing independence! You are on your way to becoming an independent advisor where you set the goals, make the decisions and truly run your own business. Of course, you’ll have questions as you begin this exciting new endeavor. We’ve prepared this guide to help you find answers. The following sections contain key information you may want to consider as you go independent. We invite you to discover why so many financial advisors choose Scottrade® Advisor Services and to contact us if you have any questions or concerns about your big move. advisor.scottrade.com Going Independent Guide 3 Introduction Considerations Before Committing Marketing & Advertising Your Firm Before leaving your current firm, you must understand the challenges that you may face. These include separating from your firm, building your business, assisting with setting staffing priorities and assessing the necessary insurance options. An important part of your success depends on establishing a pipeline of prospective clients. It is difficult to find time to market and create awareness of your firm while building your business. Scottrade® Advisor Services’ Strategic Resource Center can help by connecting you with industry professionals in a variety of areas who can assist you in growing your business. Legal & Regulatory Information While rules and legal speak can be complicated, as a business owner you should be aware of how your decisions can affect your business. Once you are registered as a Registered Investment Advisor (“RIA”), Scottrade® Advisor Services provides access to a basic compliance hotline service at no charge1 to assist you with answering the day-to-day compliance and regulatory questions that come with operating a registered investment advisory firm. This service can be a benefit to you as you transition and build your business. Risk Management With any new business venture, there are many risks involved. Do you have the skills and determination to make the right moves and minimize risk? Of course with experience your choices become more informed, but any successful business owner must naturally have a good sense of how to assess and manage risk. Technology & Tools Success depends on how well equipped you are to support your strategies and clients. Scottrade can help support the growth of your business by offering a powerful, easy-to-use custodial platform. Our Strategic Resource Center gives you access to a host of tools, technology and consulting services — many with exclusive discounts. advisor.scottrade.com Opening Your Office As you begin your search for new workspace, it is important that you determine how much office space you will need. Before you commit to a contract, understand the leasing arrangements so that in the near future you can remain focused on running your business without worrying about lease or contract details. Keep in mind that advances in technology have lessened the need for larger offices as market data, trading, electronic records storage and remote access to almost everything has become more mainstream. Building Your Staff Evaluating talent and choosing the right people to join your team is part of building any business. Before you begin interviewing candidates, you should have a business strategy and a complete idea of the type of talent you need to build your business. Be careful not to overstaff. Overstaffing invariably leads to wasted resources. Going Independent Guide 4 The Road to Becoming an Independent Advisor The needs of each advisory firm have varying levels of complexity. While many of the steps we have outlined below can be handled within your firm, Scottrade suggests you seek legal counsel along with a thirdparty compliance consulting firm to assist you with many of the processes described below. ⃞⃞ Select Scottrade® Advisor Services as your partner to handle customer needs. ⃞⃞ Seek out your office location. ⃞⃞ Work with an accountant to develop a 5-year financial plan for your expected revenue and expenses. ⃞⃞ Obtain registration approval from the proper jurisdiction such as the SEC or a state securities division (assisted by your compliance consulting firm or attorney). Business Checklist ⃞⃞ Develop a legal exit strategy prior to separating from your current firm. ⃞⃞ Investigate any non-compete clauses you may have with a current or former employer or firm. ⃞⃞ Develop your firm’s mission and value statements. ⃞⃞ Choose the type of business entity you wish to structure (LLC, S-Corp, Sole Prop, etc.) and organize this entity in the jurisdiction of your choice. ⃞⃞ Hire a compliance consulting firm and/or securities attorney to review noncompete clauses and prepare appropriate advisor registration documents and processes (FINRA Entitlement Docs, ADV Parts 1 & 2, Form U-4, etc.). ⃞⃞ Complete the Scottrade® Advisor Services enrollment kit. ⃞⃞ Structure your technology, including your CRM system, portfolio management, internal accounting, billing and vendor programs. ⃞⃞ Recruit the right people who fit your business model. ⃞⃞ Create your brand, including necessary marketing materials (such as logo, business cards and office stationary). ⃞⃞ Develop and launch your company website. ⃞⃞ Develop your compliance policies and procedures (assisted by your consulting firm or attorney). ⃞⃞ Train your staff to ensure they understand the programs, technology and processes you have selected and implemented. ⃞⃞ Ensure you have proper error and omissions insurance to handle the level of assets you anticipate managing. ⃞⃞ Set up your financial management systems and communicate those goals to employees. ⃞⃞ Select risk management and insurance programs (property & casualty, liability, etc.). ⃞⃞ Network and promote your firm through influential channels (CPAs, attorneys, insurance agents, Realtors, bankers, etc.). ⃞⃞ Create privacy statements, client agreements and a policy and procedures manual (assisted by your compliance consulting firm or attorney). ⃞⃞ Begin meeting and working with your clients. advisor.scottrade.com Going Independent Guide 5 Considerations Before Committing Starting your own business is exciting. But take some time to review the points below — they may help you better assess whether independence is for you. What to Consider Before Going Independent Business Management Skills Once a firm goes independent, many peripheral issues may arise, which can slow growth. These issues include increased overhead, the potential for a drop in business and lower profits. Because of these pressures, it is important that you have what it takes to lead your business, whether that’s through sales, marketing and IT skills or building a talented, professional team available for cross-training. Resourcefulness is an important quality for independent advisors to have in knowing where to find reliable help when necessary. Business Expenses & Taking Risks Technology & Staff Management First, decide on the technology your business needs to operate. Then decide how many people you’ll need to employ to cover the business’ daily tasks. People can be your biggest asset in building your business, but can be your biggest drain on capital at the same time. Establishing a training program can provide associates with a sound understanding of how you want your business to run and may save you time and expense. Success Factors While financial performance is often considered the most common measurement of success, there are many more factors to consider. For example, improving the lives of your clients and community support can be among the most rewarding perks of going independent. Independence can be expensive since you are now responsible for all expenses associated with running a business. These expenses include rent, payroll, maintenance, insurance, legal counsel, marketing and more. As you begin, you should consider utilizing revenue projections and setting periodic goals. Standard practice management suggests saving at least one year’s worth of working capital (salary, legal, marketing, technology and additional office expenses) before launching a small business. advisor.scottrade.com Going Independent Guide 6 Provided by Lexington Compliance RIA Legal & Regulatory Information It’s imperative that as an independent advisor, you fully understand the regulatory framework that applies to your business. The following information, provided by Lexington Compliance, a division of RIA in a Box, discusses some of the federal Investment Advisors Act of 1940 (“Advisors Act”), SEC rules and other regulatory factors. The Advisors Act governs SEC-registered advisors while state-registered advisors each follow their applicable state’s statutes, rules and regulations. Review this section carefully and be sure to review the comprehensive list of compliance professionals. This information is meant only to provide you with an overview of the key concepts. It should not be construed as legal or compliance advice and you should consult with an appropriate legal or compliance professional if you have specific questions about your business. Definition of an Investment Advisor The Advisors Act defines an investment advisor as any individual or entity that provides advice by making recommendations regarding securities or securities markets for compensation and who regularly engages in the business of providing advice regarding securities. As an investment advisor, you must meet three criteria: 1. Compensation. You receive any type of income from your business activity including advisory fees, commission or some combination of the two. 2. Engaged in the business. You provide investment advice to your clients. The SEC defines this more specifically as: advisor.scottrade.com a. You hold yourself out as an investment advisor. b. Y ou are compensated for providing investment advice. c. You provide specific investment advice frequently. 3. Advice about securities. You provide advice about specific investment strategies and products like stocks, bonds and mutual funds. Become SEC or State Registered? For the most part, advisors who don’t meet the SEC asset requirements (those with less than $100 million of regulatory assets under management (“AUM”)) are subject to state regulation and prohibited from registering with the SEC unless they are registered in 15 or more states or meet another exemption.* Large Advisor businesses (those with more than $100 million of AUM) are subject to federal regulation of advisers and register with the SEC. Once registered, an advisor may rely on a registration “buffer” that ranges from $90 million to $110 million*. —— The advisor may register with SEC when it acquires $100 million of AUM. —— The advisor must register with the SEC once it reaches $110 million of AUM. —— Once registered with SEC, the advisor is not required to withdraw, unless it has less than $90 million of AUM. Going Independent Guide 7 Provided by Lexington Compliance * Special note: Firms located in the state of New York are required to register with the SEC at $25 million AUM or above and all firms in Wyoming are required to register with the SEC regardless of AUM until July 1, 2017 at which time the state of Wyoming will administer its own RIA registration program. For the purpose of determining whether you must register with the SEC or your applicable state, “assets under management” is defined as the “securities portfolios” where, as an RIA, you provide “continuous and regular supervisory or management services.” If you are an advisor who provides continuous and regular supervisory or management services and you meet the criteria shown above, then you must register with the SEC. Determining your assets under management is the total value of your clients’ account(s). What Assets Are Considered AUM and Which Are Not? As stated above, client assets can be considered AUM if you provide continuous and regular supervision or management services for these account(s). In addition to providing this “continuous” level of service, according to the SEC, you must also generally be able to actually “affect the transaction.” This means you must generally “execute” on the end transaction in order for the assets to be counted as AUM. What is a Securities Portfolio? A securities portfolio is an account or accounts where at least 50% of the total value is securities. This definition includes cash. When determining your assets under management, the entire value of the account(s), and not only securities, is included. Accounts you have authority over and for which you provide ongoing supervisory or management services are defined as accounts that receive continuous and regular supervisory or management services. advisor.scottrade.com Hire a Compliance or Registration Service? To ensure your firm is compliant with applicable rules and regulations, you may want to consider using an outside firm with comprehensive securities regulation knowledge to prepare your registration applications, firm documents and compliance training. If you choose to hire a service, review Scottrade’s strategic resource partner directory for a list of compliance and regulatory assistance providers or ask colleagues for a recommendation. Prohibited Practices and Fiduciary Obligations he Advisors Act and state laws make it unlawful T for you to engage in practices defined as fraud or deceit. The antifraud provisions of the Advisors Act apply to all RIAs. The most substantial provision in the Advisors Act states that an RIA may not: —— Employ any scheme to defraud clients or prospective clients —— Engage in a practice that operates as a fraud upon any client or prospective client —— While acting as a principal for its own account, knowingly sell any security to, or purchase any security from, a client without disclosing to the client the capacity in which the advisor is acting —— Engage in any practice that is fraudulent, deceptive or manipulative s a fiduciary, an RIA owes its client an A affirmative duty of utmost good faith to act solely in the client’s best interest and to make full and balanced disclosure of all material facts, especially with respect to actual or potential conflicts of interest. The SEC and the states have articulated a number of requirements that flow from an Going Independent Guide 8 Provided by Lexington Compliance RIA’s status as a fiduciary, including a duty to: —— Place the interests of clients ahead of the advisor’s business interests —— Refrain from trading on the basis of material, non-public information iations with other securities professionals, employees’ education and business background, and other information relevant to a client’s decision to hire you. Disclosure Obligations —— Use soft dollars only for the benefit of clients and make full disclosure of the use of soft dollar arrangements he Advisors Act generally requires every T RIA to deliver Part 2 of Form ADV (or a brochure containing all the same information) to each client and each prospective client. Part 2 must be provided to clients at the time of entering into an advisory agreement as long as the client has a right to terminate the contract without penalty within five business days. —— Obtain best execution for client transactions where the advisor directs brokerage transactions An RIA firm also must generally deliver a current copy of its Form ADV Part 2 on an annual basis and without charge and can send it via email. —— Resolve trade errors in the client’s favor and bear the cost of correcting any errors An RIA firm must completely disclose potential conflicts of interest with its clients on Form ADV Part 2 and ensure it is in plain English for its clients to understand. —— Allocate investment opportunities fairly and not favor client accounts that may benefit the RIA financially (such as proprietary accounts or accounts paying performance fees) —— Ensure that investment advice is suitable in light of the client’s objectives, needs and circumstances Filing Your Form ADV fter your firm files its FINRA Entitlement A documents package and receives its user name and password to access the IARD (Investment Advisers Records Depository) system, the RIA will be required to register with the SEC and/or applicable states by completing the Uniform Application for Investment Advisor Registration (or Form ADV). Form ADV includes two parts: —— Part 1 is an online-only form and requires information about your business location, ownership structure, basic operations and past disciplinary events. —— Part 2 is a document that is created locally and then uploaded to the IARD system. It is designed to be a “plain English” document and provide various information about your firm’s fees, investment style, potential conflicts of interest, brokerage practices, affil- advisor.scottrade.com Books & Recordkeeping The SEC and states require RIAs to maintain and preserve specified books and records, making sure they are available for inspection at any time. The rules of each state or the SEC delineate an extensive list of these books and records, as well as the place and length of time they must be maintained. Also, electronic documents, including emails, must be maintained if they fall into any required record category described further in the Appendix. It is a general rule that all books and records be properly maintained and preserved in an easily accessible place for five years from the end of the fiscal year during which the record(s) was created. Records less than three years old must generally be readily accessible (often maintained in the firm’s physical office). Articles of incorporation, partnership documents, minute books, stock certificates and other corporate or Going Independent Guide 9 Provided by Lexington Compliance organizational documents must be maintained continuously in your office in an easily accessible place while your business is in existence. All books and records must be maintained for a period of three years following the date the SEC receives notification that the business is terminated. Books and records are required to be maintained on a “current” basis. Insider Trading Policies, Procedures and Code of Ethics As an RIA, you are required to establish, maintain and enforce written policies and procedures reasonably designed to prevent the misuse of material, nonpublic information by you or any person associated with your business. RIAs often add to these policies and procedures with proactive programs to review and place restrictions on personal trading by employees and other potential conflicts of interest. Common ways RIAs work to protect themselves are with educational programs and the adoption of blackout periods and restricted lists. Custody According to the Custody Rule put forth by the SEC and adopted in various forms by each state, an RIA has custody of client assets when it holds, “directly or indirectly, client funds or securities or [has] any authority to obtain possession of them.” Along with providing a definition of custody, the rule also provides three examples of circumstances where you would have custody of client funds or securities: 1. P ossession of a client’s funds or securities: An advisor that holds a client’s certificates or cash has custody. The rule, however, expressly excludes inadvertent receipt of such assets by the advisor, provided the advisor returns the asset(s) to the sender within three business days of receiving them. Additionally, an advisor who receives advisor.scottrade.com a check drawn by a client and made payable to a third party is not deemed to have custody. The rule further explains that while an advisor can assist a client to forward funds and/or securities, the advisor cannot directly forward them. Some RIAs regularly accept checks made payable to the client’s broker or custodian and forward them for deposit as a service to their clients. For those RIAs, a check log of all checks received and forwarded must be kept by the advisor. Advisors are prohibited from taking direct possession of a security and sending it to the client’s broker or custodian on behalf of the client without being deemed to have custody; this includes stock certificates. 2. A uthority to withdraw funds or securities from a client’s account: An advisor with any ability to withdraw funds or securities from a client’s custodial account (check-signing authority, general power of attorney, direct debiting of advisory fees) is deemed to have custody. However, direct debiting of advisory fees is a common practice in the RIA world and custody by direct fee deduction is generally granted relief from many custody provisions as long as specific “safe-keeping” provisions are followed. 3. A cting in any capacity that gives an RIA or its supervised persons legal ownership of, or access to, a client’s funds or securities: Two common examples are an RIA acting as (i) both the general partner and investment advisor to a limited partnership, or (ii) trustee of a trust in which an advisory client is a grantor or beneficiary of the trust. Understanding Compliance Policies The Advisors Act and similar state regulations make it unlawful for an RIA firm to provide investment advice unless the firm has adopted and implemented formal written policies and procedures designed to: (i) prevent violations of the Advisors Act or similar rules by the firm Going Independent Guide 10 Provided by Lexington Compliance or its supervised persons; (ii) detect violations that have occurred; and (iii) promptly correct any violations that have occurred. Fundamentally, the rule requires that each RIA: —— Establish and implement written policies and procedures reasonably designed to prevent violation of federal securities laws —— Review the firm’s policies and procedures on at least an annual basis —— Designate a chief compliance officer to be responsible for the administration of those policies and procedures Contractual Requirements Section 205(a)(1) of the Advisors Act limits the ability of an RIA to charge performance-based fees unless specific client qualifications and disclosure rules are met. This includes advisory contracts that compensate based on a share of capital gains of a client’s funds. advisor.scottrade.com Written contracts between an advisor and clients are not expressly required by the Advisors Act. However, as a matter of good business practice and for the purpose of enhancing internal controls and mitigating risk, you should require that all of your contracts are in writing. Ongoing Questions As your practice grows, so will your compliance concerns. Once you are registered, Scottrade® Advisor Services offers access to a free basic compliance hotline service,1 provided by Lexington Compliance, a division of RIA in a Box. The service gives you a place to ask industry industry professionals those day-to-day compliance and regulatory questions that come with operating a registered investment advisory firm. Talk to your Scottrade® Advisor Services representative to take advantage of this service. Going Independent Guide 11 Risk Management for Your RIA Business As an RIA, you are responsible for every major decision. Owning your business can offer advantages, but there are also risks that need to be managed. Securing compliance and/or legal counsel can be an essential step in preventing roadblocks and financial loss as you try to build your business. Commercial Property & Liability Insurance This insurance is also known as P&C (property and casualty). It protects against risks to property caused by fire, flood and earthquakes. The casualty policy covers losses caused by unforeseen events like hurricanes and other natural disasters. —— Fidelity Bonds Protects your firm from dishonest and fraudulent losses caused by employees. —— Employment Practices Liability Insurance Protects you and your firm from charges of discrimination in hiring practices, wrongful termination and other liabilities. —— Directors and Officers Liability Insurance Protects you and your firm’s directors and officers from liability resulting from a breach of fiduciary duty. —— State Surety Bonds Certain states require surety bonds to register your business or meet minimum financial requirements. —— ERISA Bonds An ERISA bond may be required if you plan to provide advice or make investment recommendations for ERISA Plans. Checklist ⃞⃞ Make a comprehensive list of the types of insurance your business and employees may need. ⃞⃞ Create a timeline and allowable budget to implement insurance policies selected. ⃞⃞ Ask for assistance and insight from third parties and insurance companies. ⃞⃞ Plan to have your coverage in place by the time you open your business. ⃞⃞ Professional Liability Insurance: This insurance is also known as E&O (errors & omissions). It helps protect your business and personal assets from legal liability resulting from any errors and omissions when dealing with clients. Visit our Strategic Resource Center for the latest offers and information from E&O insurance providers. advisor.scottrade.com Going Independent Guide 12 Choosing the Right Technology Solutions for Your Firm With so many choices, selecting the technology solutions that best fit your needs can be an overwhelming task for even the most experienced RIA. Here are some tips to consider before you make your decisions: 1. Plan for Today & Tomorrow a. Anticipate the future of your business and be prepared. b. T hink of your potential client-base and what they will need. c. B e sure the technology solutions you select help answer your potential clients’ needs. 2. Be Mindful of How Much You Use Technology a. Create a list of the technology you use today. b. C ompile a list of tasks your new firm will need to complete, and add the technology you will need to complete those tasks. 3. Utilize Scottrade Transition Support a. Never underestimate how time-consuming it can be to train yourself and your staff on new technology. b. Y our transition team is available through every step of the process to answer your questions and offer insight as you build your business. We understand that transitioning to a custodian can be a long and tedious process. Scottrade is committed to helping make your transition as smooth as possible. We offer customized transition services to help seamlessly move 50 or more accounts to Scottrade. When you move your clients’ accounts with a qualifying deposit, you will be reimbursed transfer fees charged by another broker. Contact our business development team for information about the latest terms.2 4.Get Yourself Trained & Involved a. Many software partners offer training; take advantage of it and become familiar with the tools. b. J oin any support groups associated with the software, as these can be invaluable sources of insight and assistance. 5. Ask Questions a. When working with technology partners, don’t be afraid to ask how much support you will need to effectively run the software, especially in the early stages of implementation. b. A sk if the software is associated with a service bureau or Application Service Provider (ASP) that can assist your business to keep things running smoothly. c. If you are transitioning a book of business, Scottrade will populate your new account forms, leaving you more time to contact clients about making the move with you. advisor.scottrade.com Going Independent Guide 13 Software Solutions To enhance your production and provide a high level of service, Scottrade® Advisor Services offers access to a wide array of technological solutions and resources to help meet the specific needs of independent advisors. Visit our Strategic Resource Center for the latest offers and information. Reviewing Tools & Technology Developing a technology plan can be essential in helping your business attract and retain clients. Visit our Strategic Resource Center for the latest offers from hardware and software providers. Getting Started —— Customer relationship management system (CRM) —— Portfolio management software —— Financial planning software Streamlining Operations —— Data aggregation providers —— Client portal services —— Workflow process automation Evaluating Your Needs As you make technology decisions, there are many questions to be answered and situations to anticipate. To help, consider the following: 1. W hat technology best supports my firm and its daily operations? 2. A re your technology needs centered around client communications or compliance? 3. K eep in mind that as an RIA with Scottrade, you have a dedicated relationship team available to help. —— Data storage and redundancy systems —— Accounting/billing software (some CRM systems offer this feature) advisor.scottrade.com Going Independent Guide 14 Marketing Your Firm Marketing your business is a practice you may need to grow your firm. If you are transitioning from another firm, keep in mind any agreements pertaining to former clients as part of your approach. Below are the elements of a marketing plan. Core Marketing Strategy Create a Situational Analysis Look at your market, the competition and opportunities to differentiate or improve the level of service offered to current and prospective clients. Define Your Market Take a step back and analyze where you see existing and potential business. In other words, create the target market for your business. Segment Your Targets Once you have defined your target market, it will be easier for you to develop specific campaigns based on each group’s demographics. Tailor your firm’s marketing materials to address each group’s needs. Watch Your Competition Keep in mind that the competition is most likely targeting the same or similar prospects in your area. Look for ways to differentiate your messaging and develop unique value propositions to help gain a greater share of the market. Create Your Own S.W.O.T. Analysis Marketing Strategies for Your Growing Business Develop a Marketing Plan Your marketing plan can be a blueprint for success and can assist you in keeping your efforts focused. Brand Position Highlight specific areas of expertise (e.g., financial, tax or estate planning) and convey the related services through the communication channels you choose to use. Objectives & Strategy Define your objectives before developing marketing materials. Doing so can help you to better measure your results and determine whether the materials deliver on your objective. Plan & Budget Create a separate budget specifically for your marketing efforts and have a plan in place that allows you to stay focused on your efforts. Consider planning a year ahead with quarterly campaigns that you would like to execute. It may be a good idea to coordinate messaging with the seasons. Results Measuring the effectiveness of your marketing efforts can help ensure your firm’s success in the future. Pinpoint where your marketing dollars are most and least effective and measure how well your messaging resonates with your target audience. S.W.O.T. = Strengths, Weaknesses, Opportunities and Threats. Once the S.W.O.T. is complete, it may help you determine a unique marketing strategy. advisor.scottrade.com Going Independent Guide 15 Marketing Materials The first item you may consider creating is a logo to identify your brand and create awareness of your firm. A logo is all your own. (It may be best to have a professional designer assist in creating this for you, as it will be the identifying factor for your business.) The following collateral may also be considered: Print Media —— Business cards and stationary —— Direct mail —— Brochures and pamphlets —— Presentation materials for client events Digital Media —— Website —— Email newsletters —— Social media —— Online video and/or webinars The Power of Networking You may want to think about joining professional organizations with fellow advisors, investment professionals and organizations in your community, such as charities and business councils. Get involved with athletic teams and country clubs. Get to know attorneys, CPAs and other potential professionals to develop referrals. advisor.scottrade.com Consider hosting live events featuring a guest speaker or educational seminars. By providing educational opportunities, you’re doing more than potentially earning their business; you may also be making steps toward earning their trust. In addition to live events, also consider hosting online presentations, making it more convenient for clients and prospects to engage with your firm. Premiums and giveaways with your name and logo are an easy way to spread the name of your business and may help create goodwill with potential and existing clients. Utilize Free Social Networking Tools There are several free tools available to help you network online. Twitter, Facebook and LinkedIn are examples of social networking websites that are used by advisors to network and help build their clientele. Once your presence is established, it may be helpful to provide fresh content on a regular basis. Before you begin, it is important that you fully understand FINRA’s Regulatory Notice 10-06 and consider the time commitment of maintaining these social networking sites. While FINRA does not regulate advisors, it is helpful to review the Regulatory Notice 10-06 as the principles of the notice are applicable to all RIA firms. Check with your regulator to be certain. Marketing Resources The Strategic Resource Center gives access to a variety of consulting services that specialize in marketing for financial advisors. Visit our website to review the latest information and offers. Going Independent Guide 16 Opening Your Office As you begin your search for your business’s location, you may want to first determine how much office space you will need. Consider logistics, your business model, the type and size of technology you’ll be using and how you see your business growing in the future. Be sure you fully understand the terms and conditions of the leasing arrangements before signing the contract. Getting Your Office Up & Running Choosing Your Workplace As you evaluate potential spaces for your business, remember you may need more than just an office and front desk. You may also need to consider supply rooms, a kitchen, meeting rooms and an area for growth. Be mindful of the workflow in a typical day and the location of client meetings to provide the least interruption to employees. Carefully review the pros and cons of each venue, as your workplace represents one of the largest capital outlays you may make as a business owner. You have several options to consider, including the following: Home Office Section Checklist ⃞⃞ Decide what is important to you in regard to location and space. ⃞⃞ Consider how long you plan to stay at the location before a possible expansion. ⃞⃞ Create a budget and timeline for your move. ⃞⃞ Consider any enhancements or necessary changes your space will need. ⃞⃞ Consider consulting an attorney to help you fully understand your lease or contract. This can be a convenient option, especially if you are starting out by yourself or with a very small staff. If you favor a home office, consider where you will meet with clients to ensure there is an appropriate and adequate amount of space. Also consider any technological and compliance requirements that your home may need to support your business. advisor.scottrade.com Going Independent Guide 17 Executive Suite An executive suite offering standardized services and office support may be an ideal choice for advisors who want to gauge how their business expands over a short period before committing to a long-term lease. This may be most appealing to advisors who prefer to keep their lease and budget commitments to a minimum. Work from Home and the Office One option is to establish a home office, while renting a space to meet with clients. An office space can also provide a location for your employees to work. It may be an ideal combination and choice should you prefer to spend more time at home while helping to grow and expand your business. Consider compliance requirements that your home may need to support your business. Subletting Although similar to an executive suite, subleasing has one major difference in that the leasing agreement is customized, so you may be able to better tailor the lease terms to meet your needs. Because you are sharing an office, you may have some unique conveniences. For example, you can customize your space while being cost-efficient. You can also advisor.scottrade.com learn by observing other businesses and perhaps position yourself alongside them. Additionally, you may have access to peripheral benefits like conference rooms, a kitchen and administrative support. Commercial Office Space This option potentially offers the most freedom in how you want to establish and manage your business. It is also often the most expensive option. Lease terms typically range from 3 to 5 years, but there may be significant advantages included. The lease can be customized to fit your needs so you can remain focused on building your business. Contracting directly with a property owner can give you confirmation that your space is secure; however, because it is a longer-term contract, it is especially important to fully understand every part of your lease agreement (e.g. are any building improvements and repairs covered by the property owner). Consider consulting an attorney to help you fully understand your lease or contract. Review Your Lease Have an attorney review your lease agreement before you sign it. This will require a fee but it could save you money in the future. Going Independent Guide 18 Building Your Staff Building a successful team is crucial to the success of your firm. Don’t let this task become overwhelming as you work toward creating a strong and dedicated foundation; instead keep the following checklist in mind to help guide you through this process. (This information assumes that your practice has more than 1 or 2 people on staff.) As you start your business, you may need to hire a variety of employees to help you reach your goals. Here are the some of the most common positions advisors hire: Professionals This includes anyone with direct client contact tasked with helping them understand your strategies and services. These employees may be responsible for meeting revenue targets, finding new clients and ways to improve business. Keep in mind that they should have the necessary FINRA registrations. Support Staff These employees may not meet with clients directly, but they play an important role in servicing your firm’s needs behind the scenes. This group can include sales assistants, technical analysts, traders and administrative staff who perform daily office functions. advisor.scottrade.com Staffing Checklist ⃞⃞ Make a list of your office goals and values. ⃞⃞ Create your client service model and business flow chart. ⃞⃞ Define the positions and roles that you need to fill. ⃞⃞ Consider your budget and timeline for making hiring decisions. ⃞⃞ Have your employment agreements, including non-compete and nonsolicitations provisions and any other necessary contracts, reviewed by an attorney. ⃞⃞ Begin searching for and contacting the right people to fit your staffing needs. Going Independent Guide 19 Office Staff & Roles Financial Professionals —— Principals —— Financial Advisors/Consultants —— Chief Compliance Officer —— Portfolio Manager —— Director of Business Development & Marketing Office Staff —— Office Manager —— Client Services Coordinator —— Financial Analyst —— IT Support —— Junior Portfolio Manager —— Administrative Assistant Effective Staffing Strategies The service model you develop for your business plays an important role in how your office will be staffed. You may want to consider the combination of skills, personalities and intangibles brought to the business with each person you add to the team. As you build your team, consider asking these questions to help make the best possible decisions for your firm. 1. Is your preference to regularly meet your clients in person, or will most meetings take place over the phone? 2. W hat type of client-to-staff ratio is most efficient for your business model? 3. H ow many clients do you foresee your business having? 4. What part of your job do you enjoy most, and how can you continue to be able to perform that role? advisor.scottrade.com 5. W hat parts of your job would you like to hire others to do? 6. Would you rather work alone or in a team setting? 7. What services will your business provide at no cost? 8. What type of office culture do you want to cultivate? Creating a Budget for Your Staff Each staff position can carry unique costs, compensation and benefits. Here is a summary of some of the things to consider as you budget: —— Compensation This includes salary and bonuses. —— Retirement & Benefits Retirement plans and health insurance for your staff can be an essential part of attracting the best talent. —— Equipment Costs For each position, you will have to consider infrastructure costs, such as a computer, phone and office supplies. —— Training Because your business needs are always evolving, you’ll want to make sure your staff stays current with the latest operational and regulatory knowledge. Hiring Rules & Regulations Under SEC Rule 206(4)-7 of the Investment Advisers Act, every RIA firm must designate a Chief Compliance Officer (CCO). While there are independent resources offering compliance packages, this does not fulfill your need for a designated and dedicated CCO. The CCO is responsible for ensuring the safety of client data, enforcing adherence to federal, state and self-regulatory organization securities regulations, and creating and updating the firm’s code of ethics, policies and procedures. You can designate yourself in this role, but as your business grows, you may need to hire another advisor who can take charge of these responsibilities. Going Independent Guide 20 Creating the Right Culture & Values at Your Office Keep the Following in Mind While creating your own office can be a liberating experience, it is also critical that you hire associates who fit the type of culture you want to develop. Every person you bring on board will impact your workplace along with your firm’s and your clients’ success. All associated persons should be required, upon hiring and annually thereafter, to sign an attestation statement acknowledging that, at a minimum, they have read, understand, and agree to the principles, rules, and policies and procedures found in your firm’s Privacy Policy Statement, Code of Ethics, Policies and Procedures Manual, and AntiMoney Laundering Policies.3 e sure to visit the U.S. Equal Employment B Opportunity website (www.eeoc.gov) to find out more about equal employment opportunity laws and how they can affect your business. You should refer back to your mission and make sure each potential hire fits it. Evaluate candidates by more than their resume; choose them based on how they can help your business reach its goals. Tips to Recruiting Your Team Include Unique Features of Your Business If there are distinctive ways you plan on running your business, include them in job postings. It could help to attract appropriate candidates. Be Clear & To the Point Make sure you describe the role and responsibilities of the position in as much detail as possible. Also include any requirements regarding education, professional certifications, years of experience and types of skills. Follow the Law Also review the U.S. Department of Labor website (www.dol.gov), which houses information for new businesses interested in finding out how certain laws pertain to them. What Will Your Business Focus On? Will you be performing customized portfolios? Will you be offering financial planning? Consider hiring individuals who can help you with those specific tasks. Examine Your Assets Under Management (AUM) The average revenue derived from AUM may help determine your staffing requirements. For example, if your office’s revenue is below a certain threshold, you might not need to hire a junior advisor. However, if your revenue is above a certain threshold set by you, you may want to consider hiring a junior advisor (or advisors) and administrative staff to stay in contact with and serve your clients. Determine Your Capacity Manage your workload by determining how many hours each advisor will spend working with clients. List Compensation Candidates may appreciate the convenience of knowing a salary range and benefits package. advisor.scottrade.com Going Independent Guide 21 Conclusion Build a Strong Foundation for a Bright Future While your new title is an “independent” advisor, remember that you have support. The many resources and tools within your reach can help you build a successful advisory business today and position you for growth tomorrow. For additional information on “Going Independent,” refer to the Appendix attached to this guide. This guide is not meant to be a replacement for regulatory, legal or tax advice. Please consult a specialist with questions specific to your business or financial situation. The material provided is for informational purposes only and its use does not guarantee a profit. None of the information provided should be considered a recommendation. Scottrade is not responsible for errors or omissions. Individuals should fully research any product or tool before making an investment decision. Scottrade® Advisor Services is a business unit of Scottrade, Inc. All products and services are offered by Scottrade, Inc. — Member FINRA/SIPC. advisor.scottrade.com Going Independent Guide 22 Provided by Lexington Compliance Appendix Overview of Investment Advisor Regulation Introduction This section, provided by Lexington Compliance, a division of RIA in a Box, discusses the basic precepts of the regulation of investment advisors under the federal Investment Advisors Act of 1940 (“Advisors Act”).3 Many of the subject areas examined, however, are also relevant to the regulation of state-registered RIAs. While state-registered RIAs are primarily subject to regulation under state law, several key provisions of the Advisors Act and SEC rules apply to such advisors. Moreover, significant elements of the state regulatory framework mirror, in varying degrees, the federal model. This overview does not purport to exhaustively analyze each requirement of the Advisors Act in depth; rather, it is intended only to highlight those mission-critical areas and hopefully prompt further inquiry when specific issues arise that may apply to an advisor’s situation and circumstances. The laws and regulations governing investment advisors are complex. An advisor is subject to federal law and the law of each state in which its offices are located, and may be subject to the laws of other states where its clients are located. The primary federal statute governing the regulation of investment advisors by the SEC is the Advisors Act, but advisors must also comply with certain provisions of other federal laws as may be applicable to their activities, such as the Employee Retirement Income Security Act of 1974 and the Investment Company Act of 1940. In addition, the SEC and its Division of Investment Management provide interpretative guidance in the form of instructions to forms under the Advisors Act, “no-action” letters, interpretive letters and releases. advisor.scottrade.com Definition of an Investment Advisor and Exclusions/Exemptions Section 202(a)(11) of the Advisors Act generally defines an investment advisor (“IA”) as any individual or entity that: (1) provides advice by making recommendations regarding securities or securities markets; (2) for compensation; and (3) who regularly engages in the business of providing advice regarding securities. The states similarly define an IA under their respective statutory framework as generally structured under the Uniform Securities Act. A person must satisfy all three elements to fall within the definition of “investment advisor,” which the SEC staff has addressed in an extensive interpretive release explaining how the Advisors Act applies to financial planners, pension consultants and other persons who, as a part of some other financially related services, provide investment advice. Published in 1987, Investment Advisors Act Release 1092 represents the views of the Division of Investment Management, which is primarily responsible for administering the Act. The release addressed the three definitions as follows: 1.Compensation. The term “compensation” has been broadly construed. Generally, the receipt of any economic benefit, whether in the form of an advisory fee, some other fee relating to the total services rendered, or some combination, satisfies this element. The person receiving the advice or another person may pay the compensation. 2. Engaged in the Business. A person must be engaged in the business of providing advice. This does not have to be the sole or even the primary activity of the Going Independent Guide 23 Provided by Lexington Compliance person. Factors used to evaluate whether a person is engaged are: (i) whether the person holds herself or himself out as an investment advisor; (ii) whether the person receives compensation for providing investment advice; and (iii) the frequency and specificity of the advice provided. Generally, a person providing advice about specific securities will be considered “engaged in the business” unless specific advice is rendered only on a rare or isolated occasion. 3. Advice About Securities. A person clearly meets the third element of the statutory test if he provides advice about specific securities, such as stocks, bonds, mutual funds, limited partnerships, and commodity pools. Advice about real estate, coins, precious metals, or commodities is not advice about securities. The more difficult questions arise with less specific advice or advice that is only indirectly about securities. The SEC staff has stated in this regard: a. Advice about market trends is advice about securities; b. A dvice about the selection and retention of other advisors is advice about securities; c. A dvice about the advantages of investing in securities versus other types of investments (e.g., coins or real estate) is advice about securities; d. Providing a selective list of securities is advice about securities even if no advice is provided as to any one security; and e. Asset allocation advice is advice about securities. Clearly, the definition of an IA casts a wide net. However, there are broad exceptions from the registration requirements under the Advisors Act. The most common exemptions are the Private Advisor Exemption and the Professional Exclusion. advisor.scottrade.com The Private Advisor Exemption is available to an IA that, during the previous twelve months, (i) has not held itself out generally to the public as an investment advisor and (ii) has not been an advisor to a registered investment company. This definition provides that regardless of how many clients an IA has, if it otherwise holds itself out to the public as providing advisory services, the Private Advisor Exemption is unavailable. Regulators interpret “holding out” very broadly, including using the term “investment advisor” or similar terminology on a website, in marketing materials or in any communications to the public. If an IA makes others aware it is available to provide investment advice, advisory services, or that it is accepting new clients, the IA is “holding out” and cannot rely on the Private Advisor Exemption. The SEC staff views an individual person as holding herself or himself out as an IA if she or he advertises as an investment advisor or financial planner, uses letterhead indicating activity as an investment advisor, or maintains a telephone listing or otherwise lets it be known that she or he will accept new advisory clients, or hires a person to solicit clients on her or his behalf. The Professional Exclusion for Lawyers, Accountants, Engineers, and Teachers is available only to those professionals listed, and only if the advice given is incidental to the practice of her or his profession. Factors used to evaluate whether advice is incidental to a profession are: (i) whether the professional holds herself or himself out as an investment advisor; (ii) whether the advice is reasonably related to the professional services provided; and (iii) whether the charge for advisory services is based on the same factors that determine the professional’s usual charge. The Exclusion for Brokers and Dealers who are registered with the SEC under the Securities and Exchange Act of 1934 is available if the advice given is (i) solely incidental to the conduct of their business as brokers or dealers, and (ii) they do not receive any “special compensation.” Generally, to avoid receiving “special Going Independent Guide 24 Provided by Lexington Compliance compensation,” a broker relying on this exclusion must receive only commissions, markups, and markdowns. SEC or State Registration The Advisors Act determines whether the SEC, on the one hand, or the applicable state(s), on the other hand, will have jurisdiction over regulating a given investment advisory firm; this distinction is primarily based on the IA’s AUM. A state may not require registration of an IA that is registered or required to be registered with the SEC. Most “large” advisors (generally those with more than $100 million of assets under management) are subject solely to federal regulation of advisors and must register with the SEC. While there are some exceptions, most “small” to “midsized” advisors (generally those with less than $100 million of assets under management) are subject to state regulation, together with certain applicable federal laws, and are prohibited from registering with the SEC. For the purpose of determining whether an IA must register with the SEC or under state law, “assets under management” is defined as the “securities portfolios” with respect to which an IA provides “continuous and regular supervisory or management services.” A “securities portfolio” is any account of which at least fifty percent (50%) of the total value is comprised by securities. Cash and cash equivalents may be treated as securities for this purpose. The entire value of the account, not only the value of the securities portion, is included in determining the amount of the IA’s assets under management. Accounts over which an IA has discretionary authority and for which it provides ongoing supervisory or management services qualify as accounts that receive continuous and regular supervisory or management services. Nondiscretionary advisory arrangements may also qualify, but only if the IA (a) has ongoing responsibility to select or make recommendations, based on the needs of the client, and (b) is responsible for arranging or advisor.scottrade.com effecting the purchase or sale with respect to any such recommendations that are accepted by the client. If the IA provides continuous and regular supervisory or management services for only a portion of a securities portfolio, then the IA should include as assets under management only the portion of the securities portfolio that receives such services. Even if, for some reason, a client of the IA is not being charged a fee, the client’s accounts are still included as “assets under management” if the criteria discussed above are satisfied. With respect to SEC registration, once an advisor has AUM equal to $110 million it must register with the SEC; however, registering with the SEC is permissible once the IA reaches $100 million of AUM. After registering with the SEC, an advisor must withdraw only when its AUM falls below $90 million. Thus, there is a band ranging from $90 million to $110 million AUM where an IA could conceivably be registered with the SEC, but is not required to be SEC-registered. An SEC-registered RIA does not have to register with state securities regulators. However, state laws almost uniformly require all RIAs, including those registered with the SEC, to: a. Comply with state anti-fraud prohibitions; b. P rovide the applicable state regulator(s) with a copy of its SEC registration, “Notice file” and submit payment of initial and renewal filing fees for the applicable jurisdictions, which are based on where the RIA maintains a place of business, actively solicits clients, or has enough clients to exceed the jurisdiction’s de minimis exemption; and c. Register as investment adviser representatives those individuals providing investment advisory services on behalf of the advisor. An IA that is either not eligible for SEC registration or does not opt for SEC registration must generally register in any state where it meets one of the following criteria: Going Independent Guide 25 Provided by Lexington Compliance —— The IA maintains a place of business; —— The IA has more than five (5) investment advisory clients; or —— The IA actively solicits clients. A very small number of states do not recognize the Advisors Act’s National De Minimis Exemption and require registration if the IA has only one client in the state. State-registered IAs that do not meet the de minimis exception in a given state must obtain full registration in such state. Investment Advisor Representatives (IARs) All IAR registration is done at the state level, regardless of whether the investment advisory firm is registered with the SEC or the applicable state(s). Each state has its own definition of which individuals affiliated with the IA must register as an IAR. However, under the Advisors Act, states may only require the registration of a “supervised person” of an SEC-registered RIA who meets the SEC definition of “investment advisor representative” and who has a “place of business” in that state or services clients who reside in that state once the firm is “notice filed.” A “supervised person” is a partner, officer, director or employee of the IA, or other person who provides investment advice on behalf of the IA and is subject to the supervision and control of the IA. A supervised person is not an IAR under the SEC’s definition if the supervised person: a. Does not on a regular basis solicit, meet with, or otherwise communicate with clients of the investment advisor; or b. Provides only impersonal investment advice. “Place of business” is defined in SEC Rule 203A-3(b) as: a. An office at which the IAR regularly provides investment advisory services to, meets with, solicits, or otherwise communicates with clients; and advisor.scottrade.com b. A ny other location that is held out to the general public as a location at which the IAR provides investment advisory services to, meets with, solicits, or otherwise communicates with clients. This definition encompasses temporary and permanent locations. As noted above, state laws typically contain a different definition of IAR for representatives of state-registered RIAs. State securities regulators may require a firm registering as an IA to also include at least one individual to serve as an IAR. In either case, most state securities regulators require that the designated IAR(s) pass either (i) the Series 65 examination or (ii) the Series 66 examination in combination with the Series 7 examination. However, if an individual holds and maintains in good standing one of the professional designations below, then most states will waive the examination requirement: —— Certified Financial Planner (CFP); —— Chartered Financial Analyst (CFA); —— Personal Financial Specialist (PFS); —— Chartered Investment Counselor (CIC); or —— Charter Financial Consultant (ChFC). Prohibited Practices and Fiduciary Obligations The Advisors Act and state laws that regulate IAs make it unlawful for IAs to engage in practices that constitute fraud or deceit. The Advisors Act is fundamentally a disclosure and antifraud statute. The antifraud provisions of the Advisors Act apply to all IAs, whether registered with the SEC, state registered or exempt from registration. Under Section 206, the most all-encompassing, substantive and frequently cited provision in the Advisors Act, an IA may not, among other things: (a) employ any scheme to defraud clients or prospective clients; (b) engage in any practice which operates as a fraud upon any client or prospective client; (c) while acting as a principal Going Independent Guide 26 Provided by Lexington Compliance for its own account, knowingly sell any security to or purchase any security from a client without disclosing to the client the capacity in which the advisor is acting; or (d) engage in any practice that is fraudulent, deceptive or manipulative. In certain instances, intent or recklessness may not be required to find a violation of Section 206. In addition to practices that have been deemed prohibited under Section 206 through SEC enforcement precedent and jurisprudence, the Supreme Court, in SEC v. Capital Gains Research Bureau, Inc., held that Section 206 imposes a fiduciary duty on all IAs. As a fiduciary, an IA owes its client an affirmative duty of utmost good faith to act solely in the client’s best interests and to make full and balanced disclosure of all material facts, especially with respect to actual or potential conflicts of interest that may be materially adverse to a client’s interests. The SEC and the states have articulated a number of requirements that flow from an IA’s status as a fiduciary, including: —— A general duty to place the interests of clients ahead of the interests of the advisor and its personnel; —— A duty to refrain from trading on the basis of material, non-public information (i.e., inside information); —— A duty to allocate investment opportunities fairly and not favor client accounts that may benefit the advisor financially, such as proprietary accounts or accounts paying performance fees, absent adequate disclosure; —— A duty to use soft dollars only for the benefit of clients and make full disclosure of this practice; —— A duty to obtain best execution for client transactions where the advisor directs brokerage transactions; —— A duty to resolve trade errors in the client’s favor and bear the cost of correcting any errors; and advisor.scottrade.com —— A duty to ensure that investment advice is suitable in light of the client’s objectives, needs and circumstances. Form ADV Filing Requirements Investment advisors that are required to register with the SEC or the states must complete the Uniform Application for Investment Advisor Registration (or Form ADV). The Form ADV consists of two sections: Part 1 calls for information about the IA’s business location, ownership structure, basic operations and past disciplinary events; Part 2 calls for information about the IA’s fees, investment style, potential conflicts of interest, brokerage practices, affiliations with other securities professionals, education and business background, and other information relevant to a client’s decision to hire the advisor. Part 1 must be filed electronically through the Investment Advisor Registration Depository (“IARD”), while Part 2 must be completed in hard copy, kept as part of an advisor’s books and records, and also uploaded electronically via the IARD. Part 1 consists of two subparts: Part 1A, which must be completed by all IAs registering or registered with the SEC or any state; and Part 1B, which must be completed only by IAs subject to state registration requirements. While Part 1 is not required to be delivered to clients, it is publicly available online through the Investment Advisor Public Disclosure (“IAPD”) website. Part 2 of Form ADV requires information that must be provided to clients and is intended to function as an IA’s mandated disclosure document. An advisor must keep Part 2 current, provide or offer to provide it to clients as required by Advisors Act Rule 204-3 (discussed below), and maintain updated copies in its records to provide to SEC examiners. Most states require that state-registered RIAs, and in some cases SEC-registered RIAs, file the most current version of Part 2 with the state regulatory agency. Going Independent Guide 27 Provided by Lexington Compliance States have mandated that state-registered RIAs meet their filing obligations by submitting Part 2 electronically via the IARD. State-registered RIAs should contact their compliance consultants or state securities regulators for details on applicable state filing obligations. Advisors Act Rule 204-1 specifies which items on Form ADV must be amended promptly and which items need to be amended only annually. Submitting a Part 2 on IARD does not alleviate an RIA’s Part 2 amendment filing or client delivery obligations. An RIA must amend Part 1 each year by filing an annual updating amendment within 90 days after the end of the advisor’s fiscal year. IAs must also amend the Part 1 and Part 2 promptly to reflect changes to information provided on Form ADV. Disclosure Obligations Advisors Act Rule 204-3, commonly referred to as the “brochure rule,” generally requires every SEC-registered RIA to deliver Form ADV Part 2 (or a brochure containing all the same information) to each client and each prospective client. Part 2 must be provided to clients at the time of entering into an advisory agreement so long as the client has a right to terminate the contract without penalty within five business days. An IA also must make actual delivery of a current copy of its Form ADV Part 2, or make a written offer to its clients to deliver a current copy of its Form ADV Part 2, without charge within 120 days of the RIA’s fiscal year-end. IAs are not required to deliver a brochure to investment company clients or to clients for whom they provide only impersonal services for less than $200. An IA entering into a contract for impersonal advisory services for $200 or more need only offer to deliver a brochure. An IA should, in accordance with SEC guidance, provide its brochure to each limited partner of an investment limited partnership that the advisor manages. advisor.scottrade.com The offer requirement can be conveniently met by including a sentence to that effect in an individual client’s first-quarter bill or as part of a mailing of client quarterly performance reports. It is nevertheless advisable for the RIA to provide the Form ADV Part 2A brochure in its entirety to its clients. The Advisors Act also requires an additional disclosure to clients if an advisor experiences an impaired financial situation. Specifically, disclosure is required whenever an IA’s financial condition is “reasonably likely to impair the ability of the advisor to meet contractual commitments to clients.” However, this only applies to IAs that have discretionary authority or custody of client assets. Another type of event requiring additional disclosure in the Form ADV relates to any legal or disciplinary events that are material to an evaluation of the advisor’s integrity or ability to meet contractual commitments to clients. Rule 206(4)-4(b) establishes a rebuttable presumption that certain legal and disciplinary events involving an advisor or its “management persons” are material. The Advisors Act also requires mandatory disclosures for certain civil, criminal or regulatory actions. Finally, an RIA must completely disclose any potential conflicts of interest with its clients on Form ADV Part 2. Recordkeeping Requirements Section 204 of the Advisors Act and Rule 204-2 require that SEC-registered RIAs must maintain and preserve specified books and records and make them available to SEC examiners for inspection. Rule 204-2 sets forth an extensive list of these books and records, as well as the length of time and location at which they must be maintained. The requirement to keep records does not turn on the medium in which the document is created or maintained. Thus, electronic documents, including e-mails, must Going Independent Guide 28 Provided by Lexington Compliance be maintained if they fall into any required record category described below. Generally, all books and records must be maintained and preserved in an easily accessible place for five years from the end of the fiscal year during which the record was created, the first two years in an appropriate office of the IA. Articles of incorporation, partnership documents, minute books, stock certificates of the advisor, and other corporate or organizational documents must be maintained continuously in the advisor’s office until termination of the business and in an easily accessible place of which the SEC has been notified for three years after termination of the RIA. Books and records are required to be maintained on a “current” basis. The SEC staff has taken the position that the meaning of “current” depends on the circumstances of an advisory business and the nature of the records being kept. The required books and records broadly fall into one of two categories: typical business accounting records and those that the SEC believes an IA should keep in light of the fiduciary nature of its business. Advisers should note that while most states have adopted similar books and records requirements, each state has typically modified its own version. Therefore every state registered RIA should seek out its jurisdictions’ required books and records requirements, which are normally listed on a jurisdiction’s securities division website.) Required books and records required for SEC-registered RIAs include: —— Journal requirement: Maintain journals in accordance with generally accepted accounting principles, including cash receipts, disbursements and other records. —— Ledger requirement: Maintain a ledger (general and auxiliary or other comparable records) in accordance with generally accepted accounting principles reflecting asset, liability, reserve, capital, income and expense accounts. advisor.scottrade.com —— Retention of canceled checks: Save all canceled checks, bank statements, reconciliations and checkbooks. —— Retention of trial balances and financial statements: Retain all trial balances, financial statements and internal audit work papers. Though not specifically required, SEC examiners (and some states) have asked for net capital computation records.. —— Retention of paid and unpaid bills: Assemble and save all documentation of paid and unpaid bills or statements. —— Memorandum order: Keep a complete record of all orders for securities purchased or sold and any instruction from clients concerning such purchase and sale. —Retention of written communications: Keep records of all written communications sent and received regarding any recommendations or advice given or proposed, the receipt, disbursement or delivery of funds or securities, or the placing or execution of orders (e.g., quarterly holdings of securities and performance reports, financial plans, billing correspondence, brokerage and custodial statements and confirmations of transactions). —— Records of discretionary accounts: Maintain a list of all accounts in which the advisor has discretionary power. —— Evidence of discretionary authority: Retain all documents that grant the IA discretionary authority (e.g., power of attorney, limited trading authorization forms, advisory and limited partnership agreements, etc.). —— Retention of written agreements: Save all written agreements executed between the IA and advisory clients, vendors and any other parties. Going Independent Guide 29 Provided by Lexington Compliance —— Retention of communications: Keep a copy of all advertisements, notices or circulars, newspaper articles, investment letters, bulletins or other communications to clients if sent to 10 or more persons. If recommending specific securities, maintain a record of the rationale behind the recommendation. —— Disclosure document retention: Keep copies of disclosure documents (Form ADV brochures and supplements) given to clients or prospective clients. Keep a record of dates that each disclosure document was given or offered to be given to any client or prospective client who becomes a client and retain written requests for disclosure documents received from clients. —— Retention of solicitor documents: Retain the original signed and dated client acknowledgement of receipt of the solicitor’s disclosure document and the advisor’s disclosure brochure (Part 2 of Form ADV). Also, maintain agreements with solicitors establishing the solicitation arrangement and copies of the separate written disclosure document prepared by third-party solicitors and delivered to clients. —— Insider trading compliance: Retain written supervisory procedures in compliance with Section 204A of the Advisors Act. —— Advisors with custody over client accounts: Comply with SEC Rule 204-2(b) record keeping requirements. —Organizational records: Retain and keep current articles of incorporation and amendments, stock books, charters, minute books, and other organizational documents of the entity. —— Investment management/supervisory services: Retain client transaction records (securities purchased and/or sold, the date, amount, advisor.scottrade.com and price) and client securities position listings. —— Client suitability documentation: Retain records documenting basic information on the client and the appropriate investment management style provided by the IA (e.g., new account forms, client questionnaires, summary sheets, etc.). —Performance data records: Retain supporting calculation and work papers of performance data used. Performance data records must be maintained for the five-year period from the date last used. All client records relating to performance of their accounts must be maintained for all periods during which client performance returns were included in any advertised rates of returns. This will generally include all of the IA’s client accounts for the relevant time periods (from when the performance returns first appeared until five years after the composite or numbers were last used). In addition to the records listed above, SEC rules relating to proxy voting, compliance programs, and code of ethics each operate in conjunction with Rule 204-2 recordkeeping requirements. RIAs should also maintain ready access to other records typically requested for review by SEC and state examiners. These records include: —— Current and terminated client lists, including reasons for termination; —— Organizational chart and list of employees and related persons; —— List of employees subject to disciplinary action; —— Mutual fund/limited partnership documents; —— List of trade errors; —— Gift and entertainment log; —— Records evidencing review of marketing materials; Going Independent Guide 30 Provided by Lexington Compliance —— Compliance checklists and exception reports; —— Inventory of compliance risks; —— Business continuity plan; —— Complaint file containing copies of written client complaints and any responses; —— Trading records pertaining to trade allocations, best execution and soft dollars; and —— Litigation/arbitration documents. If an IA is going to maintain and preserve required records on microfilm, microfiche or electronic media (converting paper to electronic record), the following requirements apply: —— Arrange and index the records to permit easy location, access and retrieval of any particular record; —— Legible, true and complete printouts and copies of the required records must be provided promptly to the SEC upon request along with a means to view and print them; —— Reasonably safeguard records from loss, alteration or destruction; and —— Limit access to authorized personnel only, including the SEC and its staff, and reasonably ensure that any reproduction of a non- electronic original record on electronic storage media is complete, true and legible when retrieved. Insider Trading Policies and Procedure and Code of Ethics Section 204A of the Advisors Act requires every IA to establish, maintain and enforce written policies and procedures reasonably designed to prevent the misuse of material, nonpublic information by the advisor and any person associated with the advisor. In order to protect itself against the substantial monetary penalties and reputational risk that may befall an advisor who misuses inside non-public information, advisor.scottrade.com advisors often supplement these policies and procedures with proactive programs to review and place restrictions on personal trading by employees and other potential conflicts of interest. Development of educational programs and the adoption of blackout periods and restricted lists are often elements of these compliance programs. Advisors Act Rule 204A-1 and related recordkeeping obligations require RIAs to adopt codes of ethics. At a minimum, an advisor’s codes of ethics must incorporate the following: a. Standards of Conduct: Set forth a minimum standard of conduct for all supervised persons; b. Compliance with Federal Securities Laws: Require supervised persons to comply with federal securities laws; c. P ersonal Securities Transactions: Require each of the IA’s access persons to report personal securities holdings at the time the individual becomes an access person (and at least once annually thereafter) and to make a report at least quarterly of all personal securities transactions concerning reportable securities to the IA’s chief compliance officer or other designated person; d. Pre-approval of Certain Securities Transactions: Require the chief compliance officer or other designated persons to pre-approve investments by the access persons in IPOs or limited offerings; e. Reporting Violations: Require all supervised persons to promptly report any violations of the code to the advisor’s chief compliance officer or other designated person; f. D istribution and Acknowledgment: Provide each supervised person with a copy of the code and any amendments, and obtain a written acknowledgment from each Going Independent Guide 31 Provided by Lexington Compliance supervised person recognizing receipt and review of the code; g. R ecordkeeping: Keep copies of the code, records of violations of the code and of any actions taken against violators of the code, and copies of each supervised person’s acknowledgement of receipt of the code; h. Advisor Review and Enforcement: An IA’s code must include, among other things, procedures for reviewing the personal securities reports of persons subject to the firm’s reporting requirements; and i. Form ADV Amendment: Provide a summary description of the advisor’s codes of ethics in Form ADV Part 2, including an offer to provide a copy of the code upon a client’s or prospective client’s request. Contractual Requirements Section 205(a)(1) of the Advisors Act limits the ability of a RIA to charge performance-based fees. More specifically, a RIA may not enter into an advisory contract with a client if the contract provides for compensation based on a share of capital gains of the client’s funds. The Advisors Act contains exceptions from this prohibition which allow performance fees to be charged to clients who are registered investment companies and private investment companies exempt from registration under the Investment Company Act pursuant to Section 3(c)(1) and 3(c)(7)of that Act. In addition, Rule 205-3 provides an additional exception allowing performance fees to be charged to certain high-net-worth clients defined as “qualified clients.” An IA may charge a performance- based fee to clients who: —— Have $1 million in assets under management with the advisor immediately after entering into an advisory contract; or the advisor reasonably believes, immediately prior to entering into the advisory contract, have a net worth of $2 million; or advisor.scottrade.com —— Are qualified purchasers as defined in Section 2(a)(51)(A) of the Investment Company Act (which includes “knowledgeable employees” of the advisor). (Please note that these requirements are required to be updated by the SEC periodically, so if your firm deals with this clientele, further due diligence should be done to determine current standards.) Written contracts between an advisor and its clients are not expressly required by the Advisors Act. However, as a matter of good business practice and for the purpose of enhancing internal controls and mitigating risk, an IA should ensure that all of its advisory contracts are in writing. An advisory contract, written or oral, must provide that the advisor may not assign the contract without the client’s consent in accordance with Section 205(a)(2) of the Advisors Act. “Assignment,” as defined under Section 202(a) (1) of the Advisors Act, includes the transfer of a controlling block of an advisor’s voting securities (whether by issue of new shares or transfer by a shareholder). Sections 2(a)(4) and 2(a)(9) of the Investment Company Act of 1940 provide that a transfer of 25% or more of an advisor’s voting securities is presumed to be an assignment of the advisor’s contracts. The Advisors Act does not include a similar provision, but the SEC staff may well construe “assignment” in a similar manner. Advisors Act Rule 202(a)(1)-1 excepts a transaction which does not result in a change of actual control or management of the advisor. A nominal reorganization, such as a change in an advisor’s domicile or legal form, also is not considered an assignment. If an IA is organized as a partnership, Section 205(a)(3) of the Advisors Act requires that the advisory contract provide that the advisor will notify the client of any changes in the general partners of the partnership within a reasonable time after any change. The SEC staff has construed this provision to not require a limited Going Independent Guide 32 Provided by Lexington Compliance partnership to notify clients of changes in its limited partners. The SEC staff has also stated that it is a breach of an advisor’s fiduciary duty to restrict unduly a client’s right to terminate an advisory contract (e.g., allowing the client to terminate only once per year or prohibiting termination within the first year of the advisory relationship). —— Represent that any report, graph, chart, formula or other device can, in and of itself, be used to determine which securities to buy or sell, or when to buy or sell such securities, or can assist persons in making those decisions, unless the advertisement prominently discloses the limitations and difficulties regarding their use; and Section 215(b) of the Advisors Act states that an advisory contract may not purport to waive compliance with the Advisors Act or rules thereunder. The SEC staff has taken the position that hedge clauses and mandatory arbitration clauses may therefore not be included in an advisory contract. A “hedge clause” purports to absolve the IA of liability and provides for indemnification of the IA by the client except in cases of the advisor’s gross negligence, reckless or willful misconduct, illegal acts, or acts outside the scope of the IA’s authority. —— Represent that any report or other service will be provided free of charge, unless there is, in fact, no obligation or condition for receipt of such report or service. Advertising Restrictions Advisor Act Rule 206(4)-1 prohibits SECregistered RIAs from using any advertisement that contains any untrue statement of material fact or that is otherwise misleading. The term “advertisement” is defined broadly to include any notice, circular, letter, or other written communication addressed to more than one person or any notice or other announcement in any publication or by radio or television (or the Internet or a recorded telephone message) regarding investment advice or advisory services. In addition, an advertisement may not: —— Use or refer to testimonials (which include any direct or indirect statement of a client’s experience or endorsement); —— Refer to past specific recommendations made by the advisor that were profitable, unless the advertisement sets out a list of all recommendations made by the advisor within the preceding period of at least one year and complies with other specified conditions; advisor.scottrade.com In addition, while not specifically addressed in Rule 206(4)-1, performance advertising by investment advisors is generally governed by the general antifraud prohibition contained in subparagraph (5). In addition, the SEC staff has clarified its views through no-action letters on an advisor’s use of its past performance in advertisements, including the oft-cited letter issued to Clover Capital Management, Inc. in 1986 (WL 67379 [Oct. 28, 1986]). Additionally, the SEC staff has stated that RIAs should NOT use the term acronyms “RIA” or “IAR” in their advertising. These terms if used must be fully spelled out. RIAs should also remember that the term “registered investment advisor” refers to the firm and the term “investment adviser representative” refers to the individual. They cannot be interchanged. The SEC has stated that using the acronyms (rather than full spellings) after the firm or individual’s name may falsely indicate a degree or a licensed professional position for which there are certain qualifications. Custody The SEC in 2004 adopted amendments to Advisors Act Rule 206(4)-2 to modernize the Custody Rule. The rule states that an advisor has custody of client assets when it holds, “directly or indirectly, client funds or securities or [has] any authority to obtain possession of them.” Along with providing a definition of Going Independent Guide 33 Provided by Lexington Compliance custody, the rule also provides three examples of circumstances in which an advisor has custody of client funds or securities: 1. P ossession of a client’s funds or securities: An advisor that holds a client’s certificates or cash has custody. The rule, however, expressly excludes inadvertent receipt of such assets by the advisor, provided the advisor returns the asset(s) to the sender within three business days of receiving them. The rule further details that while an advisor may assist aclient to forward funds and/or securities, the advisor cannot directly forward them (i.e., take direct possession of a security and send it via overnight delivery to the client’s broker or custodian on behalf of the client) without being deemed to have custody. Finally, the rule also clarifies that an advisor that receives a check drawn by the client and made payable to a third party is not deemed to have custody. 2. A uthority to withdraw funds or securities from a client’s account: An advisor with any ability to withdraw funds or securities from a client’s custodial account (e.g., checksigning authority, general power of attorney, direct debiting of advisory fees) is deemed to have custody. 3. A cting in any capacity that gives the advisor or their supervised person(s) legal ownership of, or access to, the client funds or securities (e.g., RIA acts as both the general partner and investment advisor to a limited partnership, or trustee of a trust in which an advisory client is a grantor or beneficiary of the trust). Advisors with custody are required to maintain client funds and securities with a “qualified custodian.” Qualified custodians include banks, savings associations, registered broker-dealers, registered futures commission merchants and certain foreign financial institutions. Certain registered investment advisors may also be qualified custodians (e.g., registered advisors advisor.scottrade.com that are also registered broker-dealers and/or banks or separately identifiable departments or divisions of banks). In the case of shares of open end mutual funds, the fund’s transfer agent may be used in lieu of the above-mentioned qualified custodians. Client assets must be held in an account under the client’s name or under the advisor’s name as agent or trustee for its client. The advisor must notify clients in writing of the qualified custodian’s name, address and manner in which the assets are maintained as well as any changes in such information. The advisor must also arrange for account statements to be sent to clients at least quarterly by either the advisor with custody or the qualified custodian. Alternatively, clients may elect to have an “independent representative” receive the quarterly statements on their behalf. If the account statement requirement is to be satisfied by the qualified custodian, the advisor is required to have a reasonable belief that the qualified custodian has done so. If the advisor elects to send the account statement to its clients, the advisor is subject to a surprise audit by an independent public accountant. The rule includes a special provision for IAs that are both general partner and investment advisor to an investment pool or that hold a client’s privately offered securities. In addition, while advisors that directly debit advisory fees from client accounts will be deemed to have custody, advisors that have custody only as a result of the direct debiting of advisory fees may answer “no” to Item 9 of Form ADV, Part 1A. It should be noted that many states have custody requirements that may differ markedly from those discussed above. Compliance Policies and Procedures Advisors Act Rule 206(4)-7 makes it unlawful for an SEC-registered RIA to provide investment advice unless the advisor has adopted and implemented formal written policies and procedures designed to: prevent violations of the Advisors Act and the rules thereunder Going Independent Guide 34 Provided by Lexington Compliance by the advisor or its supervised persons; detect violations that have occurred; and promptly correct any violations that have occurred. Fundamentally, the rule requires that each SEC-registered RIA: —— Establish and implement written policies and procedures reasonably designed to prevent violation of federal securities laws; —— Review the firm’s policies and procedures on at least an annual basis; and —— Designate a chief compliance officer to be responsible for the administration of those policies and procedures. In recognizing that there cannot be a “one size fits all” model for advisors, the SEC provided broad guidelines for consideration when drafting a firm’s written policies. The SEC suggested in the adopting release that advisors’ written policies and procedures should address the following areas to the extent applicable: —Portfolio management: Procedures for block trading, asset allocations, conforming to clients’ investment objectives and restrictions; appropriate disclosures and fulfilling regulatory requirements. —— Trading practices: Best execution (including ongoing evaluation and documentation); soft dollar issues; directed brokerage; block trading; and trade allocations for aggregated trades. —— Proprietary trading by the advisor, and personal trading activities by the advisor’s related persons. —— Accuracy of disclosures to clients, regulators, and investors (including advertisements and account statements). —— Safeguarding client assets from conversion by advisory personnel. —— Accurate creation and secure maintenance of required records. advisor.scottrade.com —— Marketing of advisory services, including the use of solicitors. —— Procedures to value client holdings and assess fees based on those valuations. —— Privacy protection of client records and information. —— Proxy voting. —— Business continuity planning. —— Information security. Rule 206(4)-7 (“Compliance Programs Rule”) requires an RIA, no less frequently than annually, to evaluate its policies and procedures to ascertain if they are adequate and have been implemented effectively. The review should evaluate the adequacy of existing procedures and the effectiveness of their implementation, and should incorporate, among other things: —— Any compliance issues addressed by the firm during the past year; —— Changes in the advisor’s business activities and/or affiliations; and —— Regulatory changes. While an IA is not required to create a written report summarizing its annual review and findings, the SEC will expect that the IA has maintained at least some written materials evidencing that it conducted the annual review. For additional guidance on the SEC staff’s views with regard to the annual review process, consult Examiner Oversight of “Annual” Reviews Conducted by Advisors and Funds, available at www.sec.gov/info/cco/ann_review_oversight.htm. Advisors are also required to designate a chief compliance officer (CCO) responsible for administering the firm’s compliance policies and procedures. The CCO must be not only competent and knowledgeable about the Advisors Act, but must also be empowered with full responsibility and authority to develop Going Independent Guide 35 Provided by Lexington Compliance and enforce the firm’s policies and procedures. Consequently, the CCO must have sufficient authority to compel others within the firm to adhere to the firm’s policies and procedures. Form ADV Part 1, Schedule A, Item 2(a) requires that each advisor and applicant for SEC registration must identify a single compliance officer. Additional recordkeeping requirements have also been added to Advisors Act Rule 204(2) in conjunction with the Compliance Programs Rule. Rule 204(2)(a)(17) requires that RIAs: —— Maintain copies of their policies and procedures, along with any revisions; —— Maintain all records documenting the annual review(s); and —— Retain required records for five years. Supervision An RIA has a statutory duty under Section 203(e) (6) of the Advisors Act to supervise the activities of persons who act on its behalf. However, an IA’s implementation of a reasonable compliance program permits an IA to rely on the safe harbor in Section 203(e)(5) of the Advisors Act and thereby satisfy its duty of supervision if it establishes and implements policies and procedures that are reasonably designed to prevent and detect (insofar as practicable) any violations of law by a supervised person, and has reasonably discharged the duties and obligations incumbent on it by reason of such policies and procedures without reasonable cause to believe that such policies and procedures were not being followed. The scope of the service will include basic questions about the operation of a registered investment advisor and related compliance and registration areas. If an inquiry requires extensive research, significant review of materials or drafting of materials, then Lexington will offer its standard compliance consulting packages for a fee. If you choose to retain Lexington for compliance consulting services that are outside the scope of the hotline, you are responsible for making all required payments. Scottrade and Lexington are not affiliated. Scottrade is not responsible for statements, offers or products issued by Lexington. Please research any product or service carefully before making a purchase. 1 Scottrade® Advisor Services will reimburse account transfer fees up to $100 charged by another broker when your clients transfer an account, or household of accounts, with a total value of $50,000 or more to Scottrade as of July 21, 2016. Household is defined by mailing address. Scottrade® Advisor Services reserves its rights to terminate this offer at any time, and to change or extend this offer at its sole discretion without prior notice. Void where prohibited. 2 3 Source: Source: RIA in a Box as of June 2016. This material is for informational purposes only and Scottrade is not responsible for any errors or omissions. Scottrade does not provide tax or legal advice and the information contained herein is not meant as a replacement for professional advice. Please consult your tax or legal advisor for questions concerning your personal tax, financial or legal situation. Although the sources are deemed to be reliable, Scottrade makes no warranty with respect to the contents, accuracy, completeness, timeliness, suitability, or reliability of the information. The information presented or discussed is not, and should not be considered, a recommendation or an offer of, or solicitation of an offer by, Scottrade or its affiliates to buy or engage in any specific practice management strategy or service. You are fully responsible for your decisions. Your choice to engage in a particular strategy or service should be based solely on your own research and evaluation of the risks involved, your financial circumstances, and your objectives. Scottrade, Inc. and its affiliates are not offering or providing, and will not offer or provide, any advice, opinion or recommendation of the suitability, value or profitability of any particular practice management strategy or service. advisor.scottrade.com Going Independent Guide 36 advisor.scottrade.com Going Independent Guide 37