Sustainability Report 2011
Transcription
Sustainability Report 2011
The value of knowledge sustainability report 2011 contents corporate sustainability _methodology note _corporate governance system _stakeholders performance indicators _economic performance Economic value generated and distributed 21 22 24 28 37 39 39 _environmental and social performance Italy Germany Luxembourg Netherlands Poland Czech Republic / Slovakia Ukraine Russia usa Mexico 46 48 66 78 88 92 100 110 120 130 144 _human rights 152 _ environmental and social performance: charts and tables 156 gri content index Self-declared Application Level gri g3 assurance statement 163 170 173 pany’s dedicated management has a long-term view of the business and commitment towards a sustainable development, supported by high quality and environmentally friendly assets. Buzzi Unicem pursues value creation through lasting, experienced know-how and operating efficiency. vision performance indicators ready-mix concrete and aggregates. The com- compliance declaration “heavy-side” group, focused on cement, corporate sustainability Buzzi Unicem is an international multiregional, 2 the group at a glance Key Figures 2005 Cement sales Concrete sales 2006 2007 2008 2009 2010 2011 t / 000 32,245 33,320 34,067 32,093 25,548 26,570 28,216 cm / 000 15,649 16,542 17,096 16,996 13,893 14,379 15,066 t / 000 7,794 9,442 14,050 12,280 10,031 10,651 12,399 Sales revenue Aggregate sales € m 2,951.4 3,205.0 3,496.1 3,520.2 2,671.8 2,648.4 2,787.4 Capital expenditures € m 243.1 254.0 527.4 853.3 389.9 268.2 156.6 Headcount at year end no. 11,805 11,054 11,520 11,845 11,269 11,316 10,956 Sales Revenue by Line of Business (in %) Sales Revenue by Region (in %) 3 8 9 10 1 7 6 2 2011 2011 5 2 1 4 3 1 Cement and clinker 61 1 Italy 20 2 Ready-mix concrete and aggregates 38 2 usa 20 Related activities 1 3 Germany 22 4 Mexico 8 5 Czech Republic and Slovakia 6 6 Poland 5 7 Russia 6 8 The Netherlands 4 Luxembourg 4 Ukraine 4 3 9 10 Sales Revenue (in million of eur) Capital expenditures (in million of eur) 2005 2,951.4 2005 243.1 2006 3,205.0 2006 254.0 2007 3,496.1 2007 527.4 2008 3,520.2 2008 853.3 2009 2,671.8 2009 389.9 2010 2,648.4 2010 268.2 2011 2,787.4 2011 156.6 the group at a glance International presence russia usa the netherlands germany luxembourg poland ukraine czech republic s lovakia mexico italy algeria italy Buzzi Unicem, Unical, Cementi Moccia (50 %), Laterlite (33 %), Addiment Italia (50 %) germany Dyckerhoff, Deuna Zement, Dyckerhoff Beton luxembourg Cimalux the netherlands Dyckerhoff Basal Nederland poland Dyckerhoff Polska czech republic and s lovakia Cement Hranice, zapa beton ukraine Volyn-Cement, yugcement, Dyckerhoff Ukraina russia Sukholozhskcement usa Buzzi Unicem usa, Alamo Cement, Kosmos Cement (25 %) mexico Corporación Moctezuma (50 %) algeria Société des Ciments de Hadjar Soud (35 %), Société des Ciments de Sour El Ghozlane (35 %) Operating structure ita Cement plants of which grinding Cement capacity ger lux nld pol cze / svk ukr rus usa mex ¹ Total no. 14 7 2 – 1 1 2 1 8 3 no. 3 2 1 – – – – – – – 39 6 Mio t / yr 10.8 7.2 1.4 – 1.6 1.1 3.0 3.6 9.5 6.3 44.5 558 Ready-mix batch plants no. 160 129 – 16 30 82 6 – 78 57 Aggregate quarries no. 14 3 – 2 – 10 – – 6 2 37 Terminals and deposits no. 6 – – – 1 – 3 – 31 – 41 ita / Italy, ger / Germany, lux / Luxembourg, nld / The Netherlands, pol / Poland, cze / Czech Republic, svk / Slovakia, ukr / Ukraine, rus / Russia, usa / United States of America, mex / Mexico ¹ figures at 100 % 3 4 introduction Pietro Buzzi Michele Buzzi In the countries in which we operate, factories have always been an important reference point for the economic and social life of the nation. A place where the added value originating from the transformation of material is appreciated also in terms of long-term social aggregation. In some Western countries, the charm of hyper real products, financial assets, the concept of making money from money, may tempt some into denaturalizing the origins of our work, thus decreasing the pride associated with it. In order to prevent this from happening, we preserve and take forward our corporate knowledge, which we consider the base of our company’s success. The management and passing on of the corporate know-how ensure that we always improve on what we know how to do best. We believe that the ability of transferring to the work group what has been learned through the work experience constitutes a huge wealth for those leading a project, particularly if the experience is transferred not only from project to project but also from one country to another. This is the key to reading the Sustainability Report 2011: for our company, “cross fertilization”, i. e. the flexibility and mutual sharing of experience, is a sign of great professionalism and represents the desire to grow and learn together, sometimes accepting very challenging tests. As for the past editions, we believe that this report must be viewed as a working tool from which to draw conclusions on our working method and measure our objective of continuous improvement. On this point, it is worth mentioning how the investments have led to reductions in emissions per ton of clinker in the three years at group level, respectively of: NO x − 7 % SO x − 30 % Dust − 25 % Particularly important is the data from the USA, where we record a decrease of 35 % for 5 corporate sustainability introduction respectively, and Poland with a doubled heat replacement. But there is more. With improvements in mind we redesigned the structure of the report, reorganizing it to present the data divided by country, preserving the accuracy and transparency of the information. We have a strong and constant commitment to optimizing our work while respecting the performance indicators SO x, Russia and Luxembourg, where we recorded a reduction in NO x of 56 % and 30 % The Sustainability Report 2011 wishes to focus on a priceless asset: the in-house sharing of professional experience that accompanies us in our growth, as a company and as people. PIETRO BUZZI MICHELE BUZZI chief executive finance chief executive operations compliance declaration environment and providing support to the communities which host our plants. 6 the value of knowledge The value of knowledge innovation Target: exchange know-how and innovation. erfahrung The experience and solutions consolidated inside the group ensure long-lasting results. costruire Different cultures: new strengths. інновація The strength of team work. experiencia Experience, open mindedness and sharing objectives. строить Build a group identity and technological know-how. 7 8 the value of knowledge lengerich, germany Innovation target: exchange know-how and innovation The Yugcement cement plant is near the town of Nikolaev, in the South of Ukraine. The plant has a production capacity of 1 m / t of cement a year. The new coal mill has enhanced the plant and improved its competitively. 9 olshanske, ukraine Інновація the strength of team work The Lengerich facility was erected in 1872 and has belonged to the Dyckerhoff group since 1931. The plant has a capacity of 1.8 million tons and is among the first in Germany in terms of size and modern facilities. 10 the value of knowledge a perfect example of effective and winning teamwork at an international level When the spirit of cooperation among the various group sites exceeds the value of pure technological know-how. In 2007 I was sent to Dyckerhoff Ukraine LLC to cover the This is an essential added value in a context where local post of technical director, armed with thirty years of legislation obstructs this type of project, especially experience in the cement industry acquired as operations with regard to environment-related aspects (e. g. using manager and production director in Germany and Russia. secondary fuels in the burners), and where equivalent legislation is often completely lacking. By working as a team on various project, it is easy to learn from one another, making reciprocal use of the experi- As often happens, the small steps make the difference. ence gained by each member. However, the experience The success of a company is not only determined by the in Ukraine taught me that teamwork knows no limits. use of ever newer technologies: the greatest potential is in its human resources and intercultural understanding, While we were installing more modern and efficient coal in harmony with a world that is constantly growing mills and burners in the Volyn-Cement and Yugcement smaller. plants, my Polish colleagues, at the site of Nowiny, were instructing the Russian operating personnel on using the technology necessary to operate the upgraded plants. All the people coming from the Czech site of Hranice, the Polish site of Nowiny and the German site of Geseke actively contributed by providing their utmost and excellent support, despite the work overload at their own plants. So I learned that to get results, you must also overcome the linguistic barriers and consider different cultures. 11 innovation lengerich, germany kiev, ukraine small steps make the difference The effective transfer of an assignment overseas represents an essential component in corporate strategies. karl-heinz kasch, technical director, kiev, ukraine Joined the group in 1981 as Area Operations Director in the plant of DeunaZement GmbH and was operations director until 1998. From 1998 to 2007 he was Production Director at the plant of Lengerich and since 2007 he has been Technical Director of Dyckerhoff Ukraine. 12 the value of knowledge wiesbaden, germany Erfahrung the experience and solutions consolidated inside the group ensure long-lasting results The group has been working in Mexico since 1981, through Corporación Moctezuma. The company has 3 modern and efficient cement plants. The first is located in the municipality of Tepetzingo, the second in the center of the country (San Luis Potosí) and the third in the state of Veracruz, and was inaugurated at the end of 2010. 13 cerritos, mexico Experiencia experience, open mindedness and sharing objectives Established 145 years ago in Amöneburg, in the district of Wiesbaden, by Wilhelm Gustav Dyckerhoff with his sons Rudolf and Gustav, today the building serves as the headquarters of the Dyckerhoff group. In Wiesbaden the employees of the entire group participate in international projects. 14 the value of knowledge experience is nothing without the right mental attitude and the willingness to share. Methodological excellence needs fine tuning to be applied to contexts other than those already tried and tested. In 2006 I was transferred from the German site of cultures and mentalities cooperated (there are Mexicans, Dyckerhoff to the Cementos Moctezuma plant in Mexico, Brazilians, Argentinians, Italians and a German); sec- in my capacity as technical director responsible for the ondly because it would have been wrong to forcefully trans- plants of Apazapan, Cerritos and Tepetzingo – all equipped fer an organizational structure that worked perfectly with state-of-the-art technology, including Horomill in an individual country (in this case Germany). mills for energy efficiency. To find solutions that suited the Mexican plants we had My presence was useful to optimize the production pro- to fully collaborate, drawing from our ability to adapt cess and the operating sequences inside the plant and understand the mentality and proposals of the respec- as well as to identify and solve any maintenance issues. tive cultures. We analyzed the organizational structures to then sensibly Today – back in Europe as technical director and member re-engineer them together with the colleagues. The of the BoD of CIMALUX s. a. in Luxembourg – I am experience gained as operations director and maintenance aware that experience is a precious universal value that and production director in Göllheim and Amöneburg does not depend on the culture or type of mentality; proved to be highly useful. nevertheless, it is not sufficient to provide a solid contribution to the foreign sites, where an open mind and In Göllheim, in particular, we had implemented a new methodology that gave priority to the maintenance process, canceling the startup times and introduced the supply of spare part materials able to increase efficiency. However there is no handbook for modifying a different plant. Firstly because at the Mexican plants various lots of flexibility are also needed. 15 experience wiesbaden, germany combining knowledge and experience To solve some problems, firstly it is worth using all the experience and solutions consolidated inside the group, benefiting from the wonderful combination of knowledge and experience. uwe benedikt, technical director and board member, esch-sur-alzette, luxembourg After significant experience in the engineering sector from 1996 to 2004 he was Operations Director at the Göllheim plant. From 2004 to 2006 Production Director in Amöneburg and from 2006 to 2011 Technical Director at Cementos Moctezuma in Mexico. Since 2012 he has been the Technical Director and member of the Board of Directors of Cimalux. cerritos, mexico 16 the value of knowledge casale monferrato, italy Costruire build a group identity and technological know-how The Suchoi Log cement plant has been part of the group since 1994 and has always been a site to exchange international technical know-how. The plant is also specialized in the production of special cement for the consolidation of oil wells. 17 suchoi log, russia строить different cultures: new strengths The Buzzi Unicem group has about 11,000 employees worldwide: cultural differences and the continuous exchange of ideas are an important growth element for the company and a significant strength. 18 the value of knowledge discovering russia: intercultural relations as a growth factor A proposal almost made by chance that quickly turns into a business featuring radical changes and experience. “Good morning Sir, I often hear you talk about Suchoi get to know the machinery of this new plant and, espe- Log: do you need someone to go to Russia? I would like cially, familiarize with the people who manage it: now I am to be taken into consideration …” It all started like this, part of an international team of Russian and German with a sudden question to Sandro Buzzi, while he was engineers and I work in fully cooperation, gaining their visiting the experimental plant of Sommariva Bosco. vast experience. I did not get an answer straight away. I can say that the initial objective has still not been 100 % Tiziana and I got married on August 15, 2009, and 11 first results of my commitment, mainly thanks to all of achieved; I think I have taken the right path to get the months later we left for Ekaterinburg, capital of the Ural those who live with me the reality of this project. I mountains, in southern Siberia. And then another 120 would like to thank my wife Tiziana: without her I would km of countryside and forests to reach Suchoi Log, where have never found the courage to leave. there is the cement plant with the newly built production line. We had finally arrived in Russia: what now? A Finally, I would like to remember the answer Mr. Buzzi gave new life for starters. A year has already gone by and me, while, at the end of that visit in Sommariva, he it is difficult to summarize in a few lines the stages of the shook my hand: “Ah, Raiteri! We will talk about Russia …”. radical change. For a Jack London-style dreamer like me, an entire book would not suffice. Certainly getting used to this new situation has been very testing and has required a great strength of character, I would say a true desire to “start over”. I am a cement plant technician and my task was to 19 construct casale monferrato, italy suchoi log, russia strengths Build new projects, exchange experiences with international teams, create cooperation: the strengths of our group. giuseppe raiteri, quality engineer, suchoi log, russia Having gathered significant experience as production manager in various companies, Giuseppe Raiteri joined the group in 2004 as Mechanical maintenance manager at the plant of Robilante. To date he covers the role of Quality Engineer at the plant of Suchoi Log in Russia. 20 21 compliance declaration performance indicators corporate sustainability Corporate Sustainability Process contents _methodology note _the corporate governance system _stakeholders 22 24 28 22 corporate sustainability methodology note Detail of the kiln, Chattanooga plant, usa Methodology Note fication of greenhouse-gas emissions pursuant to the directive 2003 / 87 / CE of the European Parliament and Council and by Resolution 14 / 2009, which establishes The Buzzi Unicem group’s 2011 Sustainability Report the rules for implementing the Commission’s Decision. presents the social, environmental, and economic performance associated with the group’s activities in the vari- Reporting system ous countries where it operates. It follows the approach Data collection was supported by a structured process to established during the last few years. The Report’s gather facts and figures based on a reporting package content and publication schedule are in line with last year, sent by each area head in the Corporate task force (Buzzi based on a rationale of continuity, while in this edition Unicem SpA) to their direct contacts in the various the structure has been changed by integrating consoli- countries. dated information with the specific chapters for each country where the group works. Reporting process Our 2011 Sustainability Report is the result of a structured Relevant guidelines process performed by a task force set up at Corporate The 2011 Sustainability Report of the Buzzi Unicem group HQ level and formed by various functions representing a has been prepared according to the Sustainability Re- cross-section of all areas connected with the group’s porting Guidelines of the Global Reporting Initiative (GRI) social, environmental, and economic reporting, working g3, at application level A +. For the calculation of green- without aid of outside advisors. Starting in November, house-gas emissions of the group’s Italian cement factories with official announcement by the CEO to the entire group included in the Emissions Trading System, we applied of the 2011 Sustainability Report project, the task the criteria established by the Commission of the European force defined the information approach to be used (the Community’s Decision 2007 / 589 / CE of 07 / 18 / 2007, Sustainability Reporting Package) and the key country which sets out the guidelines for the monitoring and noti- contacts to be involved for data gathering. The reporting methodology note packages received by individual area managers of Balance – Data is shown objectively and systematically, Italian and international companies were then collected based on an information approach applied over the years and consolidated by tasks force members for their and steadily improved. The indicators used to show respective areas of responsibility. the results are based on measurements of performance in 23 The facts and figures shown in the Sustainability Report ods. refer to all companies included in Consolidated Accounts on a line-by-line basis active in the production of cement Comparability and Clarity – In order to make the report and concrete and that have a significant social and /or envi- simpler to read and distribute it to the various coun- ronmental impact. tries, we have organized it differently from last year. This edition of the report presents the sustainability perfor- In addition: mance subdivided by each country where the group works. _ All data refers to the period between 1.1.2011 and Where relevant, this is compared with the group’s per- 31.12.2011, _Q uantitative environmental and social data has been formance and the trends of previous years. Any significant variation is also explained in the text. Tables and charts 100% consolidated and not accounting to the propor- without comparative data refer to indicators whose com- tionality of ownership. parison time span is not meaningful or to new indica- _ The economic data originates from the Annual Financial Report. _ The reporting boundary of the Sustainability Report includes the subsidiary company Corporación Monte- tors for which it was not possible to retrieve prior years’ data. Application of the Global Reporting Initiative model also permits comparison with domestic and international organizations that use the same model. performance indicators provement or deterioration compared with previous peri- corporate sustainability the period regardless of whether there has been imReporting boundary accounts. The company has been included because it Accuracy – Data has been checked by the various area is considered significant in terms of sustainability managers of our Italian and international companies, impacts as per the GRI Boundary Protocol. who, in turn, co-ordinated the individuals involved at the _ Any exceptions to the reporting boundary are stated in the individual sections. factories. The “Group Profile” and “Economic Performance” sections of the report have been prepared using the same data forming the group’s consolidated finan- Reporting principles cial statements, which are prepared in compliance with The reporting principles applied to prepare the 2011 International Financial Reporting Standards (IFRSS ). Sustainability Report refer to the GRI guidelines mentioned above, which are indicated below: Timeliness – The publication timing of the 2011 Sustainability Report and of the Annual Report is aligned; both Inclusiveness, Materiality and Sustainability Context – documents are presented at the Annual General Meeting For each type of Stakeholder we have identified the rela- of Shareholders. tionships established and engagement actions (see the Stakeholders section). The document also illustrates the Reliability – The Sustainability Report has been approved group’s main social and environmental impacts relevant by the Board of Directors and subjected to outside for the stakeholders concerned. The information gathered independent verification by PricewaterhouseCoopers. The has been organized by geographic area consistently purpose of such verification is to check compliance with the group’s characteristic multi-regional organiza- with the reporting principles specified in this chapter, tional system. including the conclusion concerning the stated level of application of GRI G3 guidelines. Completeness – see Reporting Boundary section. compliance declaration zuma which is proportionally consolidated in group 24 corporate sustainability the corporate governance system Mercedes-Benz Museum, Stuttgart – Germany, created with Dyckerhoff cement The corporate governance system Organization of the parent company and the subsidiary Dyckerhoff In compliance with Italian legislative requirements for listed companies, the organization of parent company Buzzi Unicem S. p. A consists of: The corporate governance system _ a board of directors responsible for corporate manage- As at December 31, 2011, the Corporate Governance sys- ment: currently the B. o. D. consists of 5 executive and tem in the parent company Buzzi Unicem S. p. A. was 8 non executive directors, of which 5 are independent; in line with the recommendations made by the CONSOB in 2007 the Internal Control Committee was set up – (the Italian securities & exchange commission) and consisting of 3 directors, the majority of whom indepen- oriented towards the principles contained in the Italian dent – who are assigned the tasks envisaged by the Corporate Governance Code for listed companies and, Italian Corporate Governance Code; more generally, with the best practices at national and _ a Board of Statutory Auditors; international level. _ the Shareholders’ Meeting. Voluntary instruments, such as for example the Antitrust The Dyckerhoff subsidiary is subject to the German Stock Code, are applied in the group companies, including Corporation Act, by virtue of which it has a dual man- the foreign companies. Instead the tools which refer to agement and control structure, consisting of 4 members the legal provisions conform to the provisions in the of the Board of Management (B. o. D.) and 9 members various legislative contexts. of the Supervisory Board, of whom 6 are represented by shareholders and 3 by employees. The Supervisory Board has issued procedural rules for conducting business and has set up 2 committees: Transactions with related parties specifically provides guidance to be followed Plant, The Board of Directors, in compliance with the provisions City, Country for the matters concerning accounting and of Consob Regulation no. 17221 / 2010 and subsequent risk management; amendments, adopted, subject to the unanimous opinion _ Executive Committee (consisting of the President and expressed by a Committee of independent directors, the another 2 members of the Supervisory Board), which “Procedures for transactions with related parties”, aiming handles recruitment, dismissal, pension agreements and to ensure the substantial and procedural transparency matters associated to the Board of Management, and and accuracy of the transaction with related parties. These guides the Supervisory Board concerning management procedures are applicable to transactions planned start- remuneration. ing from January 1, 2011. Internal control system Management of confidential information The Board of Directors holds ultimate responsibility for The Board of Directors has approved a “Market abuse the Internal Control system. and privileged information manual”, aiming to create a dossier of the procedures and the practices followed The company has set up the Internal Auditing function in the group with reference to the external disclosure of with the task of checking the constant compliance of corporate documents and privileged information. corporate sustainability _ Finance Committee (consisting of 3 members), which 25 performance indicators the corporate governance system established to assure a prudent and efficient manage- Internal Dealing ment and protection of the company assets. The Board of The Board of Directors has adopted an Internal Dealing Directors appointed an Internal Control Manager, in Procedure. In compliance with the law and regulations the person of the Internal Auditing manager, who does not on the subject, the procedure is designed to govern opera- report on a line basis to any operational area managers tive procedures for the respect of notification obliga- and reports to the directors and auditors. tions. Such obligations are incumbent on Relevant Persons in relation to the transactions carried out on the shares or For international operations, in 2006 the Internal Audit other associated instruments of the Buzzi Unicem group’s Committee was established, consisting of Buzzi Unicem listed companies. and Dyckerhoff Internal Auditing managers. Code of Business Ethics In 2008, in the most important subholding companies The group’s main Italian companies have each adopted (USA, Mexico, Russia and Ukraine), we set up specific a Code of Business Ethics that expresses the commitment Decentralized Audit Departments (DAD) consisting of one and ethical responsibilities in doing business, regulating or two people. and unifying corporate conduct on transparent and accurate standards towards the stakeholders. These units report hierarchically to the local top management of the subholding companies but functionally The Code of Business Ethics adopted is bought to the answer to the Internal Audit Committee consisting of the attention of and is applied, where compatible, to the rep- two Internal Auditing managers. resentatives, assignees, agents, associates, external consultants and companies that act in the name of and on compliance declaration both operational and administrative internal procedures 26 corporate sustainability the corporate governance system the behalf of or who receive an assignment from the com- As part of the internal control & audit system, our cor- pany. Buzzi Unicem’s Board of Directors, on 11.11.2011 porate risk management approach takes the concrete form approved the adaptation of the Code of Business Ethics to of a 6-monthly procedure of risk inventory taking con- the new cases of offence (environmental offences) in- trol and reporting. In the periodical reporting, the ratio is troduced in August, in the sanction system of Leg. Decree considered between the combination of all risks man- 231 / 01 (art.25 undecies). aged, i. e. the residual risk amount, and the group’s shareholders’ equity, providing the creation of an overall risk Organization, Management and Control Model strategy, known and accepted. Given the need to ensure accurate and transparent conditions in the conduction of the business and corporate Antitrust Code activities, to protect its standing and image and that of the In 2011 the Board of Directors approved the updating subsidiaries, the shareholders as well as its employees, of the “Rules of Conduct for group employees to ensure Buzzi Unicem S. p. A. deemed it useful for its corporate compliance with antitrust regulations”. policies to adopt the Organization, Management and Control Model foreseen by Legislative Decree 231 / 2001. Code of Conduct The Model was approved by the Board of Directors in the standards of conduct to be applied by personnel. March 2003 and is constantly updated in order to absorb The Board of Directors reviewed the Code and sent it in the new presupposed offence cases and identify the 8 different languages to all the group employees. The parent company has prepared a document spelling out related sensitive processes. Subsidiaries’ management has been made especially aware The Supervisory Board was identified in the Internal Audit- of the importance of the Code and its observance by ing department of the parent company. This Board has their respective organization. Observance of the code is an the task of supervising the effective operation and obser- essential part of the contractual obligations and of the vance of the Model and promotes and deals with its commitment and duty of Buzzi Unicem group employees. updating. The chief Italian subsidiaries adopted their own Organization Model and also identified the Internal Auditing of the parent company as the Supervisory Board. Risk Management The Buzzi Unicem group has a Risk Management system that is administered by the Internal Auditing department. The risk management system involves the Board of Directors, management, and staff with the aim of identifying contingencies that might hit the companies, managing risk within certain limits, and therefore of providing reasonable assurance of achieving corporate objectives. compliance declaration performance indicators corporate sustainability the corporate governance system 27 28 corporate sustainability stakeholders Workers working at the factory of Amöneburg – Germany Stakeholders Furthermore, orders are accompanied by a letter relating to the Code of Business Ethics that the Supplier must return to the l. p. d. duly signed to indicate acceptance. Suppliers Supplier selection takes place based on the technical and The organizational excellence of production depends on economic competitiveness of bids, together with the efficiency throughout the supply chain. For this reason reputability and soundness of the companies concerned, we build a reciprocally supportive relationship with our once again with a view to building long-lasting and suppliers, based on quality, trust and duration. legally compliant relationships. Selection If prospective suppliers have not been previously screened Selecting suppliers / partners not only focuses on satisfy- and are not present in the corporate approved supplier ing contractual requirements but also on sharing the register, it is l. p. d.’s task to acquire all the documentation company values which inspire our group. This is achieved to include them in the register, available at each Pro- via the circulation of the Code of Business Ethics, duction Unit / Concrete Area. adopted by our parent company to make all internal and external stakeholders aware that the conduct must be After receiving a request for execution of a contractor correct and transparent. job, the l. p. d. screens the bids and manages commercial negotiations with suppliers. In Italy it is the Logistics and Purchasing Division (l. p. d.) that informs all the Suppliers accordingly, stating in In compliance to art. 26 of Italian Leg. Decree 81 / 2008, each order that the Code of Ethics is available on the cor- bids always explicitly indicate safety costs. porate web site* and specifying that this equates to confirming the vision by the same supplier. The group’s philosophy has always been to pay special ees’ awareness to environmental issues. attention to businesses operating locally, close to the factories. In 2011 local suppliers exceeded 35 % of the With a view to increasingly optimizing the management total. of purchasing processes, at the end of 2011 a new application was developed, called ‘I-Procurement’, which When the supplier relationship has to be managed and complements the ‘Purchasing’ package by ensuring developed over time, an assessment of suppliers is per- the opportunity for facilities to obtain supplies fully inde- formed every two years, care of our local organizations. pendently via electronic catalogues. This assessment aims to select those suppliers who pro- The implementation represents an effective production vide added value. environment that will bolster the strategic alliances of the company with its suppliers, highlighting new cooper- We also prefer companies with OHSAS 18001, ISO: 14001 ation solutions. certificates or EMAS registration and we ask those who do not have these to provide precise clarifications based The new applications aim to ensure the compliance of the on an extensive series of questions concerning environ- corporate purchasing policy, the automation of the mental matters and safety and quality management, en- related processes and to develop professionalism in the couraging them to comply with the certification require- figures involved. ments. When the implementation process of the I-Procurement In addition, we pay special attention to the use of recy- application is completed, the indirect costs will be clable packaging, optimization of logistics, reduction, National and local suppliers (Italy) 2011 Spending ratio local / total 2 84.6 69.4 80 87.2 96 95 96 100 58 60 1 0 ita 8.1 22.8 20 35.2 40 usa ger lux nld pol cze ukr rus mex 1 National suppliers 64.8 63.5 2 Local suppliers 35.2 corporate sustainability where possible, of noise pollution and building employ- performance indicators Assessment and loyalty-building over time 29 compliance declaration stakeholders 30 corporate sustainability stakeholders notably reduced for supplies through the automation of Customers the purchasing process and the reduction of the supplier base, through a rationalization by geographic area. To win and retain market confidence, the group is committed to ensuring that the quality of its products Lastly, as the duration of the supplier relationship is very and services meet the highest standards of excel- important for our approved suppliers, we apply 2-year lence, in all respects. or 3-year contracts. Buzzi Unicem’s customers may count on an extensive series of activities undertaken to ensure that they are fully and uniformly satisfied. Besides the after-sales assistance phase described in the UNI EN ISO 9001 2000 standard, in Italy we have introduced a further procedure designed to provide customers with a fully comprehensive and precise flow of information over time and open to dialogue and discussion. The procedure includes data, updates, technical support, invitations to take part in laboratory or industrial tests, and assistance in the event of any disputes arising between customers and end-users of their services. In particular, for any need relating to the use of products – from practical procedures to checking on performance, and from any complaints to legally required information – the customer has our Technical Assistance Service at its disposal, which provides the required support with the necessary timeframe. In parallel, the r&d department continually identifies – based on the suggestions from management’s direct and constant exchange of ideas with the commercial area – innovative and alternative solutions best suited to meet the requirements and address the criticalities of a constantly changing market. Buzzi Unicem market capitalization (ordinary and savings downward trend and in any many cases reaching new shares) as at December 31, 2011 was tangibly lower lows. At the beginning of the year the market seemed to than at the close of 2010 (– 23.8 %). In the same period, have started to rally; however, the positive signs were the main index of the Milan Stock Exchange, the FTSE short lived, overwhelmed by fears concerning the sover- MIB, featured a similar trend, with a decrease of 25.2 %. eign debt crisis and the strength of the euro zone. The The volumes traded dropped (– 19 % on the previous price of Buzzi Unicem shares was therefore affected, espe- year). The average trading value was expected at 8.40 euro cially in the second half, by the slowdown in global per ordinary share (8.97 euro in 2010) and 4.70 euro trade, the cooling of the production activities, particular- per saving share (5.41 euro in 2010). In the first months ly in the euro area, and the growing uncertainties for of 2012 the listing of our stock began to grow with a economic development, caused by the consolidation of good pitch; we are sure it is a trend based on more solid the public spending and the difficulties in supplying recovery prospects and not a technical blip. The com- credit to the economy by the banking sector. pany, as already in the previous two years, deemed it important to ensure a minimum level of remuneration to From an operational point of view the year featured a its shareholders in the form of dividend. In 2011 the insti- two-speed development: accelerated cement consumption tutional investors holding a percentage of shares ex- in Central Europe and especially in Eastern Europe on ceeding 2 % increased their weight within the share cap- the one side, the prolonged slow recovery in the USA and ital. The majority shareholder also increased its per- the sudden drop in Italy on the other. centage in the capital of Buzzi Unicem. At year end 25 % Price trend of Buzzi Unicem shares (Base January 2004 = 100) 380 360 340 320 300 280 260 240 220 200 180 160 140 120 100 80 60 40 20 2005 2006 2007 2008 2009 Ordinary 2010 Savings 2011 ftse Italia All-Share index corporate sustainability In the financial markets pessimism prevailed and the 2011 was another volatile year for share prices, with a performance indicators Shareholders 31 compliance declaration stakeholders 32 corporate sustainability stakeholders Trading in Buzzi Unicem shares Ordinary shares Savings shares Ordinary shares Number Number € mn € mn 85,769,049 28,311,046 1,045.5 252.9 Annual period of reference 2005 Savings shares 2006 100,899,098 32,479,343 1,850.5 398.8 2007 168,024,567 21,128,085 3,635.8 319.3 2008 217,560,057 31,688,570 3,194.2 321.5 2009 278,784,704 53,467,061 2,960.0 308.9 2010 365,608,536 31,748,299 3,277.7 171.9 2011 303,044,199 20,525,035 2,546.1 96.4 of the ordinary capital was held by foreign investors. To encourage frequent contact with small shareholders, financial analysts and institutional investors, the group uses an Investor Relations office. There are many communication channels that often involve the top Key per-share data 2005 2006 2007 2008 2009 2010 2011 Basic eps (ordinary) 1.31 1.77 2.23 1.92 0.67 (0.31) 0.12 Diluted eps (ordinary) 1.26 1.71 2.23 1.92 0.67 (0.31) 0.12 Cash flow per share 2.67 3.14 3.64 3.39 1.90 1.68 1.44 Shareholders’ equity per share 9.67 10.63 10.95 12.14 12.16 12.48 13.81 10.1x 12.1x 8.5x 6.0x 16.8x n / a 56.3x euro Price / earnings ratio Price at year-end ordinary shares 13.16 21.45 18.93 11.58 11.28 8.62 6.75 savings shares 9.17 14.56 12.51 6.57 7.24 5.36 3.37 ordinary shares 0.32 0.40 0.42 0.36 0.18 – 0.05 savings shares 0.34 0.42 0.44 0.38 0.20 0.03 0.05 ordinary shares 2.4 % 1.9 % 2.2 % 3.1 % 1.6 % – 0.7 % savings shares 3.8 % 2.9 % 3.5 % 5.8 % 2.8 % 0.6 % 1.5 % Dividend per share ¹ Yield ¹ 2011: proposed to shareholders at the Annual General Meeting on site meetings, periodic presentations to the financial community, road shows at the main financial stock exchanges. Main shareholders at 31 December 2011 Ordinary shares % of total share capital % of ordinary share capital Presa S.p.A. (Buzzi family) 79,200,000 38.44 47.90 Fimedi S.p.A. (Buzzi family) 17,750,000 8.61 10.73 ubs ag ¹ 4,842,536 2.35 2.93 Platinum Investment Management Limited 3,344,212 1.62 2.02 ¹ of which 4,769,311 shares in the capacity of lender without voting rights. corporate sustainability management of the company: telephone conferences, 33 performance indicators stakeholders below: March Roadshow – Cheuvreaux Paris April Institutional Investors Meeting – Unicredit Milan May Annual General Shareholders’ Meeting Casale Monferrato May Roadshow – Deutsche Bank Frankfurt July Building Seminar – Credit Suisse London September Roadshow – Mediobanca Stockholm and Copenhagen October Pan European Building Conference – BoA Merrill Lynch London November Roadshow – Equita New York December Institutional Investors Meeting – Fidentiis Milan compliance declaration The main events taking place in 2011 are summarized 34 corporate sustainability stakeholders Local communities and their environment Staff We dedicate a significant portion of our resources In this edition we aimed to value the aspects that are to integrate our activities with the areas and communi- usually tackled in the previous editions, subdivided ties surrounding our production sites, in order to by individual country where we work. constantly and increasingly reduce the social and environmental impact of our business. Hence, the management of diversity, the balance between work and family life, staff incentive programs, career The particular type of activities carried out in our facto- training and development, employee participation, safety ries means that Buzzi Unicem has a direct relationship in the workplace and collective bargaining, has been with the surrounding area and environment, the respect analyzed nation by nation. of which, over the years, had gradually changed from being an obligation to become a strategic asset. In short, we may say that in Europe the practices are homogeneous with attention on the family problems, favor- The entire life of a plant, from its construction to full oper- ing part-time formulas, especially at headquarters and ation, features extensive use of all technologies avail- administrative offices and time flexibility, in particular for able to mitigate and offset its environmental impact, being female staff. mindful that the aim of this effect, over time, is to achieve a positive return in terms of participation in local Training is valorized throughout the group, with Russia social and economic life. and Ukraine recording the highest average number of training days (18 Russia and 5 Ukraine with a group aver- Thus the group works hard to: age of 4 days pro capita between external and internal). _ stimulate management of the various establishments to exploit our background of globally shared know-how, Also safety in the workplace with no fatal event in the making itself available to support all worthwhile initia- group in 2011 and intensive and pervasive training pro- tives having constructive and socially supportive aims. grams are a priority. _ Maintain a continuous dialogue with all stakeholders, particularly institutions, opinion groups, trade unions Concerning collective bargaining, in Europe (all) it is ex- and the civil community. tended and frequent to all the levels of the cement _ Support the social life of manufacturing locations with focused actions that enables communities to gain industry, almost absent in the concrete sector, in particular in the Czech Republic and Slovakia. tangible benefits from Buzzi Unicem’s presence in their area. Also in the USA it is frequent and articulated in Buzzi Unicem USA, totally absent in Alamo, Texas. The “Portland” section of our website www.buzziunicem.it illustrates the relationship between the group, the environment and local communities in greater depth. compliance declaration performance indicators corporate sustainability stakeholders 35 36 37 contents _e conomic performance 39 _environmental and social performance Italy Germany Luxembourg The Netherlands Poland Czech Republic / Slovakia Ukraine Russia usa Mexico 46 48 66 78 88 92 100 110 120 130 144 _human rights 152 _e nvironmental and social performance: charts and tables 156 compliance declaration performance indicators corporate sustainability Performance indicators 38 performance indicators economic performance Cement Plants Location as of December 31, 2011 europe lengerich geseke deuna amöneburg neuss neuwied esch-sur-alzette rumelange rivne göllheim riva del garda trino robilante vernasca hranice cadola sorbolo settimello manfredonia barletta caserta siniscola hadjar soud nikolajev travesio guidonia sour el ghozlane nowiny augusta russia usa / mexico stockertown selma pryor maryneal greencastle cape girardeau chattanooga suchoi log san antonio cerritos tepetzingo apazapan Cement plants Grinding plants 39 Dyckerhoff HQ, Wiesbaden – Germany Economic performance The creation of sustainable value for the stakeholders is a daily objective in each country where the group carries out industrial activity. Therefore listed below are the 2011 economic performance indicators obtained thanks to the commitment and cooperation of all the subjects interacting with the company (Shareholders, Providers of funds, the Community and the Environment, Public administration and Institutions, Human Resources and Corporate System). Economic value generated and distributed that Italy is experiencing, basically entering into recession. In 2011 the main emerging markets maintained high growth rates, while more mature economies have still not In the various markets we are present in, 2011 was char- started a sufficiently solid recovery. Investments in acterized by highly differentiated operating conditions. construction, which the demand for cement and concrete In Italy, the weakening in internal demand and the effect depends on in the areas where the group works, have on the income available for the public finance correc- shown a notable expansive trend in Eastern Europe and tive measures have contributed to worsening the economic an improvement above expectations is confirmed in situation of consumption and investments, especially Central Europe; on the other hand, the industry is still from the third quarter onwards. The economies of Central penalized by the persisting weakness in residential Europe, structurally more solid, have maintained the building in the USA and the difficult economic situation benefits deriving from the dynamism of the foreign trade compliance declaration performance indicators corporate sustainability economic performance 40 performance indicators economic performance and the mild climate that characterized the first and showed the highest characteristic profitability within the last quarter of the year. Eastern Europe witnessed a double group. digit growth in deliveries, a sign that the product of the construction industry is returning to pre-crisis levels Italy ( 2007 – 2008). In the US, the demand linked to residen- After the first half of the year when the fall in demand in tial building did not show signs of recovery. Non residen- the construction industry seemed to stop and weak but tial building continued to suffer due to the reduction comforting signs of improvement were being seen, since in private investments, and public investments in infra- July, with the intensification of the financial tension on structure were limited due to the high levels of debt the public debt, the labored deficit containment measures in many States of the union. Finally Mexico, where the and the slowdown in international trade, a sharp slow- country’s growth rate stayed positive and in line, down took place. Investments in construction worsened important construction and renewal infrastructure proj- overall by more than 2 % over the previous year. Com- ects provided suitable support to the investment in pared to the peak of the last expansion cycle, new residen- construction. tial building dropped by more than 45 %. The plan to expand residential buildings did not start. The non-resi- The improvement in volumes was driven by Russia, the dential segment, which also had showed some positive Czech Republic, Ukraine, Luxembourg, Mexico, Germany signals in the service and industrial segment, has now an and Poland respectively. The USA recorded a business level unsold portion that is staring to cause concerns. Among slightly lower than 2010, while in Italy a notable drop the few favorable signals, noteworthy is the strong growth in demand took place. The characteristic profitability ben- of investments in the sector of the renewable energy efited from the recovered volumes and the strengthen- sources, stimulated by a questionable incentive scheme. ing of the prices in Eastern Europe, remaining stable at In the segment of public infrastructures, the scarcity of interesting levels also in less dynamic countries (the resources affected the medium-small work programs and Czech Republic and Poland). In Central Europe and in caused additional delays for large works. Our sales of Mexico the improvement was consequent to the volume hydraulic binders and clinkers, including the volumes for effect and concerned the absolute values rather than the export, dropped to levels unseen since the beginning values related to the turnover. In the USA, due to an of the 1990s. The commercial policy focused mainly on additional drop in prices, accompanied by the under uti- improving sales prices; the recovery obtained was nota- lization of production capacity and a certain pressure ble but this effort must continue in the future to align the on the cost side, the characteristic profitability probably intrinsic value of our product to that of the market. reached the minimum point of the cycle. The volume effect was very unfavorable in Italy, where the good recov- Germany ery in sales prices could not offset the increase in unit The construction industry, which already in the second production costs, due to both the increase in energy fac- half of 2010 had began to recover, during the year tors and the modest level of factory activity. Interesting recorded a growth of 5.4 %, benefiting from the expansive signs of improvement in production efficiency were seen economic phase of the country and the particularly in the countries where we recently concluded impor- good weather conditions in the winter. The residential tant investment projects. In Ukraine, after two very diffi- market, driven by renewal and modernization invest- cult years, EBITDA returned to be positive; Russia ments in existing buildings, further increased the strength economic performance 41 Composition and distribution of added value Production value (€ m) Stakeholders (%) 64 Human Resources 1 1 Production cost, other income & expenses, amortization and depreciation 2 Net added value 2,195 680 already shown in the previous year, reporting progress Poland of 5.9 % on the previous year. For the non-residential seg- Poland’s and Ukraine’s hosting of the next European ment, previously stagnant, the positive change reached soccer championship and the consequent creation of the 6.6 %. Only the growth rate in public works recorded a necessary infrastructure works gave the construction slowdown. Our deliveries of cement recorded an im- industry with an additional push which, together with the pressive development compared to last year, in a context good performance of the residential and commercial were prices unfortunately remain weak. segments, resulted in an increase in investments equal to 12.9 %. The total quantity of cement sold by the Luxembourg group in Poland increased, with a high level of used pro- In 2011 no important changes took place in the local duction capacity. The same can be said for ready-mix building market, while the demand coming from exports concrete. The prices expressed in local currency rose. sustained our level of activity. Sales of hydraulic binders and clinkers, including quantities for export, were up, against a slight drop in unit average revenues. The Czech Republic and Slovakia The construction industry, which in 2008 began to slow down, unfortunately confirmed its persisting difficulties, The Netherlands dropping by about 6 %. Cement consumption in the coun- Spending in private investments showed a strong recov- try remained almost unchanged. Nevertheless our ery, also bolstered by positive data relating to employment. group managed to increase sales by taking advantage of After two consecutive years of recession, investments the vertical integration in the country and by increasing in construction recorded a 3.7 % increase. Sales of ready- exports to Poland and other neighboring countries. Aver- mix concrete slightly increased, while net revenues age prices, expressed in the local currency, suffered were down due to the weak price level. from the competitive pressure from nearby Slovakia and felt the higher distribution costs. The ready-mix con- performance indicators Shareholders Providers of funds Community Public Institutions Corporate System compliance declaration 2 14 6 8 6 corporate sustainability 2 42 performance indicators economic performance crete sector, which also includes Slovakia, recorded an Mexico overall positive trend, with sales up and prices dropping. The building industry is driven, among other things, by some important public projects to build and upgrade Ukraine infrastructures and for residential construction, confirm- The construction market grew by 11.1 % compared to ing its driving role. Grey cement consumption in the the year before. Cement consumption in the country country began to increase. The associate company Cor- increased and thus our sales volumes for cement and poración Moctezuma, thanks to the contribution of the ready-mix concrete rose considerably. The average new production site in Apazapan (Veraccruz), ended the sales prices in local currency, driven by the high demand, year with increasing sales volumes and rising prices. maintained a constant positive pitch. Significant improvements were obtained in production efficiency, thanks to The value of production increased (+ 5 %) consequently to the commissioning of the new plants for the use of coal the recovered volumes, sustained in several geographic in place of natural gas in both production sites. areas also by the growth in sales prices. Production costs affected some group business areas more than others, Russia especially concerning the surge in energy factors. The abil- The construction industry benefited from the favorable ity to generate Added Value (the difference between economic situation, up by 4.8 %, recording an accelera- the value of production and the consumption of goods and tion compared to the stagnant situation of last year. services, hereafter AV) strengthened (i. e. the wealth Cement consumption in the country consequently regis- created in favor of the various stakeholders). tered a considerable positive change. Sales of cement were very impressive. Sales prices in the local currency began to strengthen only in the second part of the year. Added-value Reclassified Income Statement In addition to the favorable trend in volumes and prices, worth mentioning are the improvements in efficiency deriving from the new dry-process production line. United States Cement consumption in the country remained at 2009 2009 2010 2011 2,795.8 2,732.8 2,875.6 – 1,783.0 – 1,863.3 – 1,958.3 13.9 13.2 6.6 millions of euros Value of production Intermediate production costs Other income and expenses Gross added value 1,026.7 882.8 923.9 were slightly lower, and also the production of ready- Amortization / depreciation and impairment – 218.7 – 386.7 – 243.5 mix concrete stagnated. The weak demand continued to Net added value 808.0 496.1 680.4 and 2010 levels. The sales volumes generated by the group affect the cement sales prices in local currency, while those of ready-mix concrete had a more favorable trend. The AV generated by our group’s business activities Prolonged limited capacity utilization, the increases in increased by 37 %. fuel and distribution made it impossible to improve perunit manufacturing costs. The portion of AV supporting the “Community and the 2009 2010 2011 Current assets 1,646.6 1,385.4 1,616.3 Non-current assets 4,412.9 4,469.9 4,312.6 Invested capital 6,059.5 5,855.3 5,928.9 Short-term debt 910.4 665.6 942.9 Long-term debt 2,436.7 2,385.9 2,141.2 millions of euros Environment” remained almost constant, confirming the company’s efforts and commitment in the social and Equity 2,712.4 2,803.7 2,844.8 Sources of invested capital 6,059.5 5,855.3 5,928.9 environmental field. The remuneration of the ordinary and savings shares increased. The percentage of AV relating to “Public administration and Institutions” increased from – 8 % to + 8 %. The neg- Restatement of the consolidated balance sheet and income ative figure of the previous year was due to the entry statement based on sustainability criteria permits quan- of deferred tax assets as an effect of the impairment of tification and allocation of these benefits – based on their Oglesby assets (Illinois). economic, environmental and social form – to the group’s many different stakeholders. In Italy, in the period 2000 – 2011 we made production investments for the development of under-utilized national areas (mainly Sicily, Sardinia and Apulia) total- Distribution of Net Added Value 2010 2011 Corporate system 17 – 9 – 6 Human Resources 52 88 64 Public administration and institutions 10 – 8 8 about 11 % of the total investments made in Italy in the period and have all been completed. To date incentives in % Shareholders Community and the environment 5 0 2 11 21 14 5 7 6 granted by the Economic Development Ministry under Italian Law 488 / 92 and from investment incentives recognized as tax credits, for a total of approximately € 11 million. These assisted investments account for and benefits for more than € 10 million have been credited to us. During the year we did not receive any new loans and / or investment subsidies in the other geographic areas included the reporting boundary. The breakdown and YoY change of AV shows a substantial change in the portion going to the corporate system, Lastly, there was a big increase in the percentage of AV which moved from the negative result of 2010 ( – 9 %) to going to “Human Resources”. Staff remuneration is a positive one of + 8 %. mainly fixed. The company, however, has an incentive and loyalty-building plan for Italian managerial staff featur- The percentage of AV going to “Providers of Funds” ing payments in the form of savings shares depending on dropped also because of the decrease in the debt position, the objectives achieved (MBO system). Savings shares which the company wants to maintain well within the are granted to beneficiaries either by means of reserved prudent limits that have always distinguished our business capital increases or use of treasury shares. The cost policy. corresponding to the shares transferred – equal to their fair value on grant date – forms part of staff costs. compliance declaration ing some € 67 million, benefiting from facilitations 2009 Providers of funds performance indicators Balance Sheet 43 corporate sustainability economic performance 44 performance indicators economic performance Employee benefits go beyond direct remuneration during and salary). They may be unfunded or wholly / partially the employment relationship, extending also into the funded by contributions paid by the company, and some- post-employment period. More specifically, such benefits times by its employees, to an entity or fund legally primarily consist of pension plans, life insurance, separate from the employer which in turn pays out the healthcare plans and severance indemnities. Support for benefits to employees. The defined-benefit pension the wellbeing and health of employees thus remains a plans that the group has in Germany and, to a lesser extent, distinctive features of Buzzi Unicem’s corporate concept. in Luxembourg, are mostly unfunded. Conversely, pen- It translates into tangible effects on employees’ quality sion plans in the USA are almost totally funded, whereas of life and enables us to attract and retain the most tal- healthcare plans are, by nature, unfunded. The defined- ented staff and assure long-lasting motivation and pro- benefit pension plan of companies operating in Mexico fessional satisfaction. is largely funded. Employee severance indemnities (Italian acronym = TFR) are considered equivalent to an The way in which the benefits are assured varies from unfunded defined-benefit plan. The provision is extin- country to country, depending on the legal, tax and eco- guished at the time of retirement, and in special cases can nomic conditions of each area where the group oper- be partially paid out in advance. The “Other” item is ates. Obligations refer both to in-force employees and retir- comprised of loyalty bonuses accorded to employees upon ees. The following table details our employee benefit achievement of a given tenure, and generally paid obligations: out when an employee ends his / her employment with the company. In particular, in Mexico we note the existence 2011 2010 thousands of euros of a system called “prima de antiguedad” which is similar to the Italian TFR system. Payment of these benefits is a certainty (i. e. once minimum requirements have been met), whereas the exact timing of payment is not defined. By category Post-employment benefits Pension plans 171,310 173,405 The scope of our operations covers different social envi- Healthcare plans 109,886 107,133 ronments. Differences range from the strong presence 25,480 27,671 155 123 8,960 9,670 315,791 318,002 Employee severance indemnities Others Other long-term benefits system in Italy, to a situation of more advanced plans and policies in the USA and Germany. In these two countries there is a high degree of flexibility for arranging assistance consistent with the employee’s needs based By geographic area Italy of state social security agencies governing the pension 26,396 28,584 Central Europe 175,857 179,906 usa and Mexico 113,538 109,512 315,791 318,002 on future life expectancy. The Czech Republic and Poland provide a state pension system, similar to the Western model, partly funded by employees with the remainder funded by employers. Defined-benefit plans are those that calculate the amount This cost is included in the income statement under of pension benefits earned by retirees, usually accord- the “Staff costs” heading. In these countries, pension ing to one of more factors (age, years of company tenure funds also exist into which employees can contribute part of their salary as a form of supplemental pension provision, benefiting from tax relief. The Russian and Ukrainian pension systems are solely state-funded. But they are often inadequate and employees are not obliged to retire at a set age. Given this situation, in certain cases we facilitate employees wishing to leave the company by giving them employee-reduction incentives. 45 corporate sustainability economic performance given tenure. In this case, the carrying value of the obligation in the balance sheet reflects the likelihood and probable duration of effective payment. Such plans are unfunded. In the USA a deferred compensation plan ( DCP ) is provided for certain employees. Sums withheld are set aside in a trust and trust profits accumulate for the benefit of DCP participants. compliance declaration benefits”, generally paid out upon achievement of a performance indicators The group also accords its employees “Other long-term 46 performance indicators environmental and social performance Wind generator at the Franeker plant – the Netherlands Environmental and social performance The Sustainability Report, now in its ninth edition, is a transparent, detailed and exhaustive reporting tool of strategic worth for an international group such as ours. The 2011 Sustainability Report quantifies the economic, provides companies and organizations with a complete environmental and social impact of the business, pro- framework to draw up the sustainability reports used viding management and all the staff with valuable support worldwide). to plan future strategies, following a logic of continuous improvement. The description reflects the positive and negative aspects in a balanced manner, in order to effectively and con- To confirm the importance of the document for the entire sistently assess the overall performance. group, the 2011 Sustainability Report – as has happened for several years now – considers all the “core” in- In this section the group’s environmental and social im- dicators envisaged by the guidelines of the GRI (Global pacts are dealt with; this year subdivided by nation. The Reporting Initiative, a non-profit organization that promotes Sustainability Report does not include the associates Addi- economic, environmental and social sustainability and ment, Premix, Elma and the subsidiary Cementi Moccia. The new structure was introduced with the purpose of giving the right importance to the characteristics of each country and, especially, to facilitate the consultation of the various data by putting it into context within the reference country. This important working tool is also beneficial for local use. The graphs at the end of each chapter show a complete 47 corporate sustainability environmental and social performance data referring to the entire group: the time interval considered always covers the last three years, with the purpose of providing a suitable level of comparison. All the environmental data presented here concerns, in particular, the consumption of natural, energy and water resources, the production of waste, emissions into the atmosphere, water discharges, transportation and green- performance indicators picture of the individual country in comparison with the For the environmental data, the impacts of the cement industry are discussed such as: consumption of natural, energy and water resources, production of waste, atmospheric emissions, water discharge, packaging, transportation and greenhouse gases. Also the investments and expenses concerning the environment and safety are indicated. The performance indicators related to production were used since they describe in a synthetic, uniform and comparable manner the performance, the indicators relating to the burning line refer to a ton of clinker produced, while, to ensure uniformity and comparability of the data among various countries and different years, the impacts generated along the entire production cycle refer to a ton of equivalent cement. The social data refers to staff management and the community in general. Finally, also the investments and expenses concerning the environment, health and safety are indicated. compliance declaration house gases. 48 performance indicators environmental and social performance Italy cadola riva del garda trading conditions cement business travesio trino robilante Volumes Prices Mkt share sorbolo vernasca settimello – 10.5 % 8.4 % 16 % guidonia manfredonia barletta siniscola caserta Cement plants Grinding plants Ready-mix concrete plants Affiliated ready-mix concrete plants augusta Italy At the end of 2010, the preliminary procedure relating Environmental indicators rial (78,500 t / y) was started in Guidonia, which would Natural resources allow, at full operation, a significant rise in the quantity The recovery of waste, raw and secondary raw materials of alternative materials recovered. to the increased recovery of non-hazardous waste as mate- in 2011 is equal to 272,416 t and shows a substantially constant and rather limited quantitative trend (12 %) com- Energy resources pared to the authorized limits. The actual substitution Thermal and electric energy consumption accounts for percentage of natural raw materials equals 3.1 % (3.4 % the highest percentage of cement production costs and, in 2009). therefore, regardless of external effects, has been moni- The maximum substitution of natural raw materials is years in particular, Buzzi Unicem has pursued this prior- recorded in Settimello (18.6 %), Siniscola (16.2 %), thanks ity objective of technological optimization leading to to the use of airborne ash from thermoelectric plants an approximate 20 % reduction in unitary energy con- in the production cycle, Vernasca (7.8 %), Riva (7.6 %), sumption for clinker burning kilns, the heart of the tored and optimized for several years. In the last 20 Sorbolo (9.5 %). Trino (3.3 %) and Barletta (2.8 %). technological cycle, with progressive systems and managerial modifications. The other production sites of Augusta, Guidonia, Cadola and Travesio, as well as Robilante, (while increasing Also the IPTS report of Seville acknowledged the notable the use of residual materials in percentage terms) recorded improvement in thermal efficiency of the Italian Cement an annual balance ranging between 0.7 % and 1.7 %, Industry, with specific indicators among the lowest in Eu- thus, lower than the group’s average. rope, also showing the absence of additional acceptable reduction margins, economically unsustainable in relation environmental and social performance 11 / 10 var % mc /000 4,106 4,638 – 11.5 t / 000 2,503 2,884 – 13.2 k / c Ratio – 10.5 100 Sales revenue € m 568.1 614.2 – 7.5 83.3 Capital expenditures € m 22.4 30.8 – 27.3 66.6 Headcount at year end no. 1,886 1,963 – 3.9 50 numbers & facts Cement production capacity 10.8 million tons, 14 plants, 6 terminals / deposits, 160 ready-mix concrete plants, 14 aggregate quarries. 2009 2010 2011 corporate sustainability 6,480 33.3 16.6 0 Ratio between clinker used and cement produced ita bu to the modest benefits achievable and the business objec- ness and the k / c ratio requested by the mix of cements tives, subordinated to the conventional “capital inten- currently produced. sive” and “energy intensive” needs, which are known to characterize our production sector. The amount of heat replacement, chargeable to the ener- The thermal energy requirement of clinker burning lines kilns, proved to be equal 11.6 %, compared to 10.4 % in is 3,622 MJ / t of clinker, equal to the values of the pre- 2010. gy recovery of alternative fuels in the clinker burnwing vious two years, despite a tendential increase in 2009, 2010 and 2011 and certainly also attributable to the In 2011, an increase of 0.8 % was recorded in quantita- non continuous and regular use of the clinker burning lines, tive terms, with the co-incineration of 99,838 t of waste subject to numerous starts and stops. (CDR-p, CDR, plastic, rubber, oil emulsions, meat and bone meal). The lower production of clinker also meant a general decrease in the consumption of fossil fuels (– 7.4 % of The thermal contribution of fuel waste reaches 21.5 % in coal and petcoke) and methane (– 23 %), plus an addi- Robilante (55,791 t, with 25.6 % of annual average sub- tional reduction (– 17 %) in the consumption of dense fuel stitution for kiln 3 and 15.7 % for kiln 2), 32.6 % in Bar- oil. letta (29,295 t), 21 % in Travesio (12,386 t) and 2 % in Vernasca, respectively (2,365 t of meat and bone meal), Concerning the specific consumption of electric energy, with average monthly levels up to 38 % in Barletta and the most important activities include coal grinding, ce- Robilante. ment grinding and grinding and burning of meal. The indicator confirms an average of 103 kWh / t of cement, The energy valorization of waste has led to a conse- a figure whose substantial stability is also due to the fine- quently lower provision of about 59,300 t of petcoke. performance indicators Aggregate sales 5,799 compliance declaration Concrete sales t /000 73.7 79.7 Cement sales 74.3 79.8 2010 74.1 79.9 2011 49 50 performance indicators environmental and social performance In addition, the co-incineration of 90,900 t of waste with the environment and the landscape. For many years Buzzi biogenic content allows us to account for about 89,700 t Unicem has been applying a process of impact assess- of CO credits. ² ment that, via in-depth studies and analyses, permits exhaustive evaluation of the effects. Finally, the analytical In Robilante, the co-incineration authorization for CDR process allows the preparation of the project or develop- up to 110,000 t / year was recently issued. In Barletta, Au- ment plan and the environmental recovery project. The gusta and Siniscola, additional administrative proce- first assesses the application of the best techniques to opti- dures were started, which will favor a notable increase in mize quarry development, while the second evaluates the heat replacement from non conventional fuels in those which provide the best re-establishment of the orig- the future. inal landscape. Water resources With regard to the environmental reclamation project, The consumption of water resources for the conditioning Buzzi Unicem strives to return the site to its natural state. of gases discharged from kilns and the cooling in a closed In doing so, we implement all the measures necessary cycle of the mechanical parts is on average 248 l / t cem to restore the natural landscape to the entire site often (– 4.3 % compared to 2010), with indicators substan- going beyond the mere maintenance of stabilizing quar- tially in line with the previous three years and with a value ry walls and masking the excavated areas. Therefore, the of about 110 l / t cem for the best production sites. interventions aim to encourage the target species in a general context of increasing biodiversity. A significant generalized decrease is recorded in specific consumption of process water in Settimello (– 95 %: Re-naturalization of a quarried site can take considerable 32 l / t cem which can be correlated to the stoppage of the time because of the slow pace of the natural processes raw material grinding systems and the clinker burning involved. In fact, environmental reinstatement techniques line), Robilante (– 14 %: 295 l / t cem) and Sorbolo (– 30 %: act as starters, guides and accelerators of the process 13 l / t cem), which can be correlated to the adaptation which might not otherwise take place without them. and correct management of the water meters on the pumping system and the actions to recover and recycle in- For example, a wood or a meadow is not established dustrial water and groundwater drainage. simply by planting trees or sowing grass. All the basic elements have to be reconstructed, starting from the soil A notable increase is recorded in Cadola (+ 45 %: 210 l / t and morphology of surroundings and progressing onto the cem), Siniscola (+ 36 %: 178 l / t cem), Barletta (+ 20 %), composition of flora and landscape. Vernasca (+ 19 %) and Augusta (+ 9 %). These increases can be correlated to the particular production structure Because of its attention to the environment, Buzzi Uni- recorded during the year. Values well above the average cem is proud to say that we have three active min- group level still characterize Trino and Riva. ing sites in internationally famous natural locations in Italy, which are recognized by national control entities. Biodiversity The environment recovery work is in line with the devel- The development of quarries and mines inevitably chang- opment process which is carried out each year. es the areas they are located in, with impacts on both Worth mentioning in 2011: 51 _ The start of the conversion project of the industrial attributable to the improved energy efficiency (less site of Magreta in the municipality of Sassuolo (Mo) thermal energy consumed by the kiln and auxiliary ser- which is in line with the modern needs of multi func- vices) and, especially, the credits deriving from co- tionality and management of suburban areas. In an area incineration of combustible waste, with biogenic content. of about 10 hectares, woods and meadows are being created, together with a Soft air field (recreational target shooting) and a small handcraft area. _ The activation of a convention with the National Research Council (CNR-ISPAAM) of Sassari for the use of plant matter of local origin at ecotypical level for the technical grassing is carried out in the quarry of Sas Funtanas di Siniscola (Sardinia). Greenhouse gases In 2011 the total direct emissions of CO² equaled 3,814,380 t, with a decrease of about 6 % which correlates to the corresponding decrease in clinker production. The specific emission factor, equal to 626 kg CO² / t of cement, shows a decrease of 1.7 %, compared to 634 kg CO² / t of clinker in 2008. A containment in direct CO² emission factors took place thanks to the reduction of about 1.5 % in CO² from decarbonation (univocally correlated to the k / c ratio) and about 6 % in CO² from combustion, The subdivision between direct and indirect CO² emissions is respectively equal to 62 % for decarbonation and 38 % for combustion. compliance declaration Start of environmental recovery at the top portion of the quarry in Sas Funtanas – Italy performance indicators corporate sustainability environmental and social performance 52 performance indicators environmental and social performance Vich quarry, Ponte nelle Alpi, Belluno – Italy Atmospheric emissions by 19 % in Robilante, with an average heat substitu- Modern continuous monitoring systems control the emis- tion of 21.5 %, thanks to the important contribution from sions deriving from the clinker burning line. In partic- unconventional fuels. ular, the emission factors relating to sulphur oxides equals 1.73 kg NO² / t clk, with an additional reduction compared to 1.78 kg NO² / t clk in 2010. The emission factor equals 0.08 kg SO² / t clk in 2011, Except for the increased emission factor recorded in Cad- in the emission level, which has always been minimal over ola and Guidonia, a general reduction and / or leveling the years, is in contrast with the value of Travesio, de- with a reduction of about 40 % compared to the average value equal to 0.11 kg SO² / t clk in 2010. This decrease is recorded for the other cyclone furnaces, with percent- spite the drop, which can be correlated to the presence ages ranging between – 17 % in Barletta, – 7 % in Ver- of sulphides in the marl. nasca, – 6 % in Travesio, – 4 % in Augusta, – 2 % in Robilante, attributable to the growing sensitivity and focus Thanks, especially, to the replacement of electrofilters with on the operation of the burning kiln towards the formation bag filters, the growing efficiency of the technical con- of NOx, and, the benefits connected to the energy recov- trols and the particular attention in the management of ery of waste (with lower content of molecular sulphur), the the filtering units installed on the clinker burning lines, implemented cooling the flame head and the optimized Robilante, Vernasca and Guidonia record a content of emit- management of SNCR systems, also correlated to a reduced ted dust between 3 and 5 g PTS / t clk. urea consumption (– 8 %). Waste The burning line in Barletta, occasionally supplemented The quantity of special waste generated in the produc- by the activation of the SNCR plant, records the lowest tion process is always low, with an average of 788 g / t cem. level of all the UP. Likewise, urea consumption dropped Moreover, significant and general percentage variations quantitative levels increasing in Sorbolo, Barletta, Ca- ment because of the contractual status. dola and Trino, whereas a decrease is recorded in Settimello, Travesio, Vernasca, Guidonia, Robilante and For full-time staff, the HQ adopts flexible working hours, Siniscola. which enable staff to work their contractual hours in a very broad timespan. About 76 % of the waste produced is predisposed for recovery in other production sectors, whereas 17 % (319 Staff incentive programs t / year) is represented by hazardous waste, disposed of by A profit-sharing bonus (called the performance bonus) is authorized companies. provided for all staff in the cement sector. The terms Social Indicators tiated with national trade unions and workers’ trade Workplace diversity unions representatives, based on productivity and profit- of each performance bonus last for 3 years and are nego- Both the cement and concrete sectors feature a tradi- ability indicators. In 2009, due to the adverse overall tional employment structure, a rather low turnover and economic conditions, the performance bonus agreement only a small percentage of non-EU employees. expiring on 31 December 2008 was extended. With the collective labor agreement signed on 18 February 2010, Furthermore, active policies do not exist that actively the performance bonus agreement was extended to 31 promote minorities as there is no specific need to do so December 2010, and then extended again by a year (31 yet, although the few cases of non-EU employment that December 2011) with the industry agreement stipulated have occurred so far have been examples of perfect inte- on 9 March 2011. gration. A second-level agreement for the concrete sector is negoThe number of women in significant positions of responsi- tiated by trade unions and local business associations bility is also somewhat limited. This is mainly because without the participation of either the company or repre- women tend to be employed in central departments (ad- sentatives of the workers. ministration, marketing / communication), where a few cover positions responsible for coordinating sections or Management staff are granted free savings shares upon entire offices / services or have excelled in managerial achievement of objectives set as part of a management or highly specialized roles. by objectives (MBO) incentive program based on corporate and individual indicators. Work-Life balance Cement production requires constant coverage of the For sales staff in the cement segment specific incentive production process by operators. Given this, it is difficult plans are envisaged. These incentives are separate from to assure policies favoring part-time work at the factory the MBO plan already in place for managerial personnel. sites. Part-time workers (23 of which are female out of a total of 24 and 50 % of which are employed at the HQ) are in corporate sustainability no way discriminated against in terms of career advance- performance indicators are recorded among the various Production units, with 53 compliance declaration environmental and social performance 54 performance indicators environmental and social performance Training / career progress The present collective labor agreement for the cement Notwithstanding the severe ongoing economic crisis of sector was renewed on 18 February 2010 and lasts 3 the last three years, training and development activities years. for all employees continued, with specific attention to technical aspects (safety and environment). In the Emilia-Romagna region, regarding the personnel More specifically, the “Objective = Safety” training proj- manently closed at the end of 2008, Buzzi Unicem and from the site in Santarcangelo (province of Rimini), perect initiated in 2008 (co-financed by Fondimpresa [the the relevant local trade-union organizations signed at the inter-professional training fund] saw additional modules end of the year a 6-month agreement to extend the un- develop in 2011 (only for the year in question, 1,622 employment subsidies and benefits and support retrain- workers involved and 5,640 hours of training supplied) and ing. Thus far, these agreements have permitted – on at the end of the year the signing of a national agree- the date of drafting this document – the activation of an ment for additional action plan focusing on the concrete additional 30 months of extraordinary subsidized tem- sector, with the aid of remote modules for 2012 and porary lay-off (on an exceptional basis) before implemen- the involvement of 837 workers. tation of the agreements signed in 2008 concerning At the end of 2011, in parallel with the inevitable rational- consequence of the definitive closure of the plant. termination of individual employment relationships, as a ization of the concrete sector, a training course was started for all the sales staff of the sector called v. i. p. (Ven- At the site of Calenzano – Settimello (province of Flor- dere, Imparare, Presentare [Sell, Learn, Present]). ence), in Tuscany, after a year of extraordinary subsidized Staff participation extraordinary subsidized temporary lay-off period was There is a works council at all the Buzzi Unicem sites. started for unexpected and sudden events, aimed at These representatives have frequent meetings both temporarily suspending the burning activities. temporary lay-off due to the market crisis, in 2011 an with factory management and central HR managers. Meetings are conducted constructively and with the utmost In total, 22 employees out of 64 of the initial structure transparency. This dialogue makes it possible – notwith- have left the company, most of whom opted for the non- standing the difficulties of the period – to continue ef- oppositional national “soft landing” collective dismissal forts to minimize, as much as possible, the painful adverse procedure, 2 found definitive employment in Unical, 4 impact on employment levels caused by the severe crisis. temporary employment or in Unical or in other sites of the Cement industry, 21 are workers at the current mill- Collective bargaining ing center, the remainder is suspended in extraordi- In 2011 the work of the European Works Council contin- nary subsidized temporary lay-off. ued, which meets in plenary session once a year (in 2011 at Robilante) and in select sessions (at Executive At the end of the extraordinary subsidized temporary lay- Committee level) twice a year (at Wiesbaden). off (February 2012) resorting to the extraordinary subsidized temporary lay-off is foreseen on an exceptional basis until the end of 2012. 2011 2010 2009 total workforce 1,872 1,950 2,028 Men 1,725 1,796 1,866 147 154 162 1,809 1,888 1,971 tinued in 2010, with the non-oppositional termination of 30 employment contracts within the first half of 2011, at the end of the year – also due to the worsening of the credit situation in the construction industry – it was necessary to resort to a more painful and incisive nation- Women al rationalization plan which will be completed by 2012 Open-end contracts and which envisages disposing of a total of 22 plants (from Fixed-term contracts 63 62 57 the initial number of 160) and a maximum of 50 lay- Full-time 1,848 1,924 2,002 offs, through extraordinary subsidized temporary lay-off Part-time 24 26 26 interventions regarding about 80 employees during all Total hires 44 29 114 5.62 of 2012. % 2.35 1.49 Total terminations 122 107 145 % 6.52 5.49 7.15 Employment Of which, resignations 26 40 105 In 2011 the global economic crisis which had started at Due to retirement 25 26 0 the beginning of 2008 continued and intensified, leading Of which, dismissals (individual, collective) 71 41 40 to the first round of layoffs. The Italian headcount (Buzzi Unicem, Unical) dropped from Without Cementi Moccia, Addiment, Elma and Premix, which are not consolidated 1950 people in 2010 to 1872 people at 31 / 12 / 2011. There were 122 (71 due to staff reduction) terminations Labor relations in the period, almost all of them as part of Buzzi Unicem’s A national collective labor contract is applied to all cate- non-oppositional mobilization plan. There were 44 new gories of employees. recruitments. For the cement sector – excluding managers – the national collective labor contract for the cement industry is applied (and lasts 3 years starting in 2010 ). The contract – in negotiation of which Buzzi Unicem participates directly – signed by Federmaco (the Italian federation of producers of basic construction materials) and relevant national trade unions. The renewal agreement was signed on 18 February 2010. For the concrete sector – excluding managers – the national collective labor contract for employees of building and similar companies is applied (once again lasting for 3 years starting in 2010). It is signed by ANCE (the corporate sustainability tion that involved about 40 employees in 2009 and con- Total employee workforce by contract type and rate of turnover performance indicators In the concrete segment, after a first year of rationaliza- 55 compliance declaration environmental and social performance 56 performance indicators environmental and social performance national association of building companies) and by rel- If the company and trade unions fail to reach agreement evant national trade unions. within 75 days, the company can proceed with dismissals, but has to pay higher social security charges (triple) All managers (with the Italian contractional grade of for the employees dismissed. “dirigenti”) are covered by the national collective contract for companies producing goods and services. It is 2011 featured the continuation of extraordinary subsi- signed by Confindustria (the confederation of Italian Indus- dized temporary lay-off (on an exceptional basis) for the try) and by Federmanager (the national federation of factory of Santarcangelo Romagna (province of Rimini) managers). which definitively ceased operation toward the end of 2008. For all categories of works – excluding managers – nation- Having covered all the positions envisaged by the frame- al collective bargaining agreements are joined by work with the national trade union organizations to “Level 2” bargaining. In the case of the cement sector, this encourage non-oppositional “soft-landing” up to a maxi- is at company level, whereas for the concrete sector it mum of 67 employees, in October 2011 another was is at provincial level (i. e. negotiated by local business as- signed up to an additional maximum of 50 employees, valid sociations with relevant local trade unions). until 31 December 2013. The Buzzi Unicem Level 2 contract (concerning perfor- The recent Pension Reform (December 2011 effective from mance bonuses) was extended until 31 December 2011. 1 January 2012), which substantially annulled seniority pensions, made the tool negotiated with the trade union Minimum notice period concerning organizations less appealing. In fact, since January organizational changes 2012 only the regime of old-age pensions with 66 years The obligation to inform work councils is envisaged and of age applies or, alternatively, the possibility of early regulated by two legislative measures. retirement with at least 42 years of work performed (in this case economic disincentives are also foreseen with an Italian legislative decree 18 / 2001 establishes that, in effect on the amount of the pension). cases of mergers and acquisitions, companies with more than 15 employees must inform work councils of the The urgent legislative intervention therefore made it project 25 days before the definitive merger or acquisition more complicated to manage the employment crisis, also deed is signed. In doing so, they must provide details economically, due to the raise in the average pension about the business plan, impact on the manning level and age by 4 / 5 years. contractual obligations. In February 2012 the extraordinary subsidized tempoBased on Italian Law 223 / 1991, in cases of redundancies rary lay-off for the 22 employees in Calenzano – Settim- involving more than five dismissals, there is a manda- ello (FI) ended and it was extended on an exceptional tory procedure that requires the company to inform work basis for an additional 10 months for 17 workers. Unfor- councils and trade union leaders in a thorough and tunately, as already mentioned, it was necessary to pro- detailed manner about the reasons for redundancies and ceed with an additional rationalization plan for the con- identification of the criteria to select staff for redundancy. crete activities, involving a maximum of 83 workers 57 suspended in extraordinary subsidized temporary lay-off, In this light, in 2008 the management launched “Objec- for 50 of which dismissal is foreseen. The extraordi- tive = safety ”, an internal communication campaign nary subsidized temporary lay-off program, signed in De- constructed on simple and clear messages, able to speak cember 2011, lasts for all of 2012 and mainly involves to everybody in a way that everybody can make it their Emilia Romagna, Tuscany and Lazio. own; the utmost attention is paid to the awareness and involvement of all the staff, as it emerges from the ambi- Occupational Health and Safety tious slogan of the initiatives that says: “only thanks to The risk analysis and assessment pursuant to Leg. Decree everybody’s commitment and awareness can we really 81 / 2008, represented an important process to raise be safe”. awareness and gain the continuous attention of the corporate structure on safety and hygiene at work. The In 2011 additional refresher courses were held for about absorption of the EU regulatory provisions and the imple- 600 workers on manual handling of loads and using cat- mentation of modern managerial systems, conforming egory III DPI and to managers and h&s managers the risks with standards UNI EN ISO 14001 and BSI-OHSAS 18001, for work-correlated stress and the fulfillments of the led to the spreading of a new approach to the problems provisions of reach and clp regulations. Specific modu- of safety, turning them into important parameters for the lar courses were held for various company departments purpose of assessing the efficiency and productivity of such as: h&s managers, managers, mechanical mainte- the company. Buzzi Unicem considers the competence of nance staff, electricians, operators driving operating its staff and their constant technical-professional up- machinery, fire-fighting teams and asbestos management, grading as fundamental, as well as the continuous search pressure vessels, designing of electric systems, contract- for the indispensable motivational stimuli that allow ed works and “Machinery” Directive, which in total con- them to evolve “from the obligation of sharing”. cerned 935 workers. compliance declaration Technical worksite assistant – Italy performance indicators corporate sustainability environmental and social performance environmental and social performance Lost-time injury rate 1.25 10 0 2009 2010 ita cem bu cem 0.75 0.50 0.25 0 2011 ita cls 1.00 2009 2010 bu cls ita cem Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked 0.53 0.23 0.34 0.53 20 14.0 8.4 7.3 30 11.1 10.9 8.3 20.5 40 24.7 1.50 50 28.92 60 0.31 0.31 0.36 0.52 Injury frequency rate 0.6 0.43 0.3 0.57 performance indicators 15.3 16.1 10.1 58 2011 ita cls bu cem bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours The assessment of the data relating to accidents and sta- For the concrete segment an additional improvement tistical indexes, since 1981, shows how the statistical is recorded in the accident indicators, limited to seven, four distribution of values is variable within the normal param- of which were caused by road accidents. eters of acceptability. The absentee rate rose slightly from 2.99 % in 2010 to Firstly, worth mentioning is the gratifying result obtained 3.09 % in 2011. by the cement plant in Augusta, six years without an accident; also the production sites of Barletta, Riva, Trino, There were three national strikes: in May and September Sorbolo, Manfredonia, Ravenna and the Research of only one trade union against the Government’s eco- Center in Guidonia did not have any accidents in 2011. nomic policy, and in December against the Pension Reform. In 2011, the values of the Indexes of Severity were respec- With reference to professional illnesses reported during tively equal to 14 and 0.53, recording a slight worsen- 2011, seven were recorded (3 hearing impairment, 1 ing compared to 2010 and in line with the performance illness from vibrating tools, 1 back pain, 1 bronchopathy, levels related to 2009. 1 asbestosis), compared to the 2 cases of hearing impairment reported in 2010. These statistical indexes are in any case substantially in line with the average recorded in the Italian Cement Segment, and with the trend for the main European Countries. environmental and social performance 59 Average injury duration gg 120 100 80 38 28 47 21 25 28 29 2010 ita cem 2011 ita cls bu cem bu cls Average injury duration = lost days / number of injuries Occupational Health & Safety training and Anomalous situations may lead to a rating of the restrict- prevention programs ed ability to do a job, or to a change of job to reduce Besides checking employees’ exposure to chemical agents, the possible onset of any clinical disorders. physical agents (noise and vibrations) and biological agents via environmental and personal assessment, the Also in 2011 the “Objective = Safety” training project company, working with the relevant labor physicians, continued, co-financed by Fondimpresa (the Inter-profes- monitors personnel’s state of health. This is done by means sional training fund) initiated in 2008, involving 1,622 of a series of in-depth tests, the frequency of which var- workers for a total of 5,640 hours of lessons. ies depending on jobs and medical check-ups. These tests are recommended by the labor physicians based on The Project will also continue in 2012. preparation of a healthcare protocol. In addition to the medical examinations typical of occupational medicine, a Training normal healthcare protocol includes spirometry tests (lung Of the total training days provided in 2011 (4,648, of function tests), hearing tests, chest x-rays, electrocar- which 2,632 external and 2,016 internal, compared to the diograms, and functional assessment of the spinal cord. 1,375 external and 2,541 internal in 2010) more than 2,000 total days (1,710 external and 343 internal) were The results are summarized by the labor physician and dedicated to safety in the workplace and more than discussed – ensuring protection of the worker’s privacy – 1,200 to technical training. during the periodic meeting required by current legislation and during top management review, if the OHSAS Priority was also given to studying languages, in particular 18001 standard is applied. English but also German and Spanish. performance indicators 2009 compliance declaration 0 28 25 30 20 20 43 40 corporate sustainability 60 60 performance indicators environmental and social performance Local hiring procedures and percentage of In May the Vernasca plant was visited by a group of 32 local senior management mechanical engineering students from Delft University, Although the group does not yet have a global policy as in Holland. The group showed huge interest during the such, it is common practice to recruit staff – above all, company presentation and the visit to the plant. blue-collars, foremen and white-collars working at the factories – giving priority, in the face of equal conditions Donations and professional skill, to local resources in order to main- In Italy, at the Sicilian site of Augusta, set directly on the tain and enhance relations with local communities. Ce- coast, donations were made to the Stella Maris Associ- ment and concrete producers are typically of a regional ation, which performs important reception and support nature. Given this, it is important to know local market activity for sailors in transit in the port of Augusta. conditions and the local social environment. The production site of Guidonia sponsored the sidewalk In all countries it is corporate policy to encourage the resurfacing works of Via della Pietrara (street next to training / hiring of managers of the respective nationalities the site) for an amount of € 250,000.00 + VAT. concerned – therefore linked to the life of the community where the company is active. Every year the production site in Riva del Garda donates € 20,000 to the Cooperativa Sociale Agricola Giovanni, This does not, however, preclude the possibility for the whose purpose is to protect the general interest of the group’s managers and professionals to enhance their ex- community and promote the human and social inte- perience at other sites outside their respective national gration of citizens. The cooperative carries out activities borders. This can involve handling, for example, special aiming to find work for disadvantaged people, espe- projects or the start-up phase of new equity invest- cially those who are about to return to a normal social life ments or businesses. after spending time at the Mondo X community, a 26 % of Italian managers (13 out of a total of 49 at nationally. charitable association known for assisting the public 31 / 12 / 2011) work away from their region of birth or residence. Furthermore all the production sites have donated cash or cement to religious organizations, sports, cultural Activities for local communities and social aggregation associations, schools, non-profit Voluntary beneficial initiatives charities and local entities. Buzzi Unicem created the “technological park”, in the public gardens that surround the group’s headquarters in The Buzzi Unicem Foundation Casale Monferrato. The park’s purpose is to provide The Buzzi Unicem Foundation was established in 2003 in information on old unused machinery by creating an inter- Casale Monferrato, Italy, by Buzzi Unicem SpA, with esting “industrial archeology” route that does not only the mission of promoting and sustaining interventions go through the company’s history but also the industrial aiming to improve the diagnosis and treatment of activity that has characterized the territory for more malignant mesothelioma, a particularly aggressive tumor than a century. During 2011 the park was visited by vari- linked to the environmental and professional exposure ous groups, parties, associations and two school classes. to asbestos. 61 This disease is a social phenomenon with worrying In addition, the Foundation offers its support to Entities effects in the Casale area, where asbestos was manufac- and Institutions that care for terminal patients. tured in the past. The a.s.p.h.i. Foundation There has unfortunately been an increase in the disease The group supports the a. s. p. h. i. Foundation (Association at a global level also to the extent that it has exceeded for Professional Development of the Handicapped in the threshold based on which it was considered a purely the IT field), a non-profit organization. Its mission is to local phenomenon. promote integration of the disabled in school, work, and society via use of ICT (Information Communication The Foundation finances the project of researchers in Uni- Technology). Thanks to a. s. p. h. i, hundreds of young versities, Research centers and Health authorities con- people have entered the world of work, demonstrating cerning: that handicaps can be overcome. _ Applied scientific research into preventive and immunotherapy systems, _ Direct work on patients aimed at early diagnosis and treatment. anfass non-profit Association Buzzi Unicem supports the non-profit Association Anfass (National association for the families of the intellectually and /or Relationally disabled), a large association of par- The Foundation work with the public sector, channeling ents, family members and friends of people with dis- funds to projects which best share ideas, experience abilities that is now present throughout the country. and suitable resources to facilitate the routes that lead to the right clinical solutions; an ideal junction between science and patients. Anfass works mainly on a voluntary basis, it is non-profit organization and only pursues solidarity and social promotion purposes mainly in favor of disadvantaged peo- compliance declaration Employee and family day at the Robilante factory – Italy performance indicators corporate sustainability environmental and social performance 62 performance indicators environmental and social performance ple in situations of intellectual and / or relational disabil- In relation to the new offences, risk analyses were car- ity and their families to guarantee the right to a free and ried out for all the companies and the relevant models are protected life that is independent in so far as possible, planned to be amended during 2012. while respecting their dignity. The constant verification of the application of the Code Group support for art of Ethics allows important transparency objectives to be The “Consulta”, an organization for the enhancement of pursued: in agreement with suppliers, for example, a artistic and cultural heritage of Turin, has several mem- termination clause was inserted in case of not complying bers, including Buzzi Unicem. The company is also a cor- with the principles contained therein. porate golden donor (a supporter of day-to-day activity) of the FAI – Fund for the Italian Environment (which safe- Corruption guards the Italian heritage). During 2011 no incidents of corruption were reported. Buzzi Unicem also supports the Santa Caterina non-prof- Position and participation in public policy and lobbies it association set up to restore the church of St. Catherine Buzzi Unicem SpA is an active member of AITEC, the (in Casale Monferrato) and its choir. Technical and Economic Trade Association of Italian cement manufacturers, and of Cembureau, the European Group support for Culture Association based in Brussels. Buzzi Unicem supports “Cement in the identity of Monferrato Casalese” a non-profit cultural association aiming In the AITEC, Buzzi Unicem contributes to the exchange of to raise awareness on, protect and value the heritage opinions between the industry and institutions, social of all the assets related to the local binder industry (cement parties, entities and public and private organizations, while and lime). also promoting awareness of the technical and eco- Transparency of business conduct how and decades of experience acquired by the industry nomic potential of its products. Through AITEC, the knowSince 2005 the Code of Conduct has been sent to the em- are available to all those who, for personal, educational or ployees of all the companies that are at least 50 % professional reasons, are interested in better under- owned by the parent company: maintaining a business standing the world of cement. conduct based on the principles stated in the Code allows us to pursue the objective of transparency. Since Cembureau is the spokesperson of the cement industry 2003 the company has adopted the Organization, towards the European Parliament and other EU public Management and Control Model pursuant to Legislative authorities. Through the association it is possible to com- Decree 231 / 2001. In 2011 Buzzi Unicem’s Board of municate our vision of the community policy develop- Directors approved the adaptation of the Code of Ethics ment on issues related to the environment, energy, prod- to the new cases of offence (environmental offences) uct regulations and sustainability. introduced, in August, in the sanction system of Leg. Decree 231 / 01. compliance declaration performance indicators corporate sustainability environmental and social performance 63 performance indicators environmental and social performance Italy 50 20 40 15 30 10 20 5 0 3.0 7.4 25 3.2 6.3 60 3.4 6.2 30 2009 2010 2011 ita 10 0 11.6 17.5 (in %) 10.4 18.4 Heat substitution (in %) 10.6 18.1 Natural raw materials substitution 2009 2010 2011 bu ita 4 120 90 2 60 1 30 2009 2010 0 2011 ita Greenhouse gas bu (g / t of clinker) 3,000 626 697 750 2,400 1,800 300 1,200 150 600 2009 2010 0 2011 ita bu 1,728 1,759 634 681 3,600 0 2011 ita 900 450 2010 bu NO X (kg / t of cement) 600 2009 bu 1,779 1,831 0 1,788 1,764 3 3.6 4.0 150 3.6 4.0 180 5 3.6 4.0 6 103 118 (kWh / t of cement) 107 120 Specific electricity consumption (gj / t of clinker) 111 120 Kiln-specific consumption 626 681 64 2009 2010 2011 ita bu Dust 600 160 450 120 300 80 2009 2010 2011 ita 184 147 0 10 0 40 9 150 2009 2010 2011 bu ita Water consumption Waste generation (l / t of cement) (g / t of cement) bu 100 % 3,000 83.3 % 66.6 % 2,400 50.0 % 1,800 33.3 % 1,200 16.6 % 600 600 600 2009 Truck 2010 Train Ship 76 186 231 bu ita bu 115 79 127 261 ita 2 595 129 bu 3 90 53 184 ita 156 15 0 2011 Truck Train 400 200 0 18 38 800 648 800 654 1,000 200 2011 ita bu ita 2009 Ship Truck bu % recycled ita ita bu 2010 Train Ship 365 181 150 (km / t of cement) 350 130 179 Transport – Outbound (km / t of cement) 238 Transport – Inbound 400 788 1,039 2010 ita 1,000 2,726 76 2,921 66 2009 % rainwater ita 16.6 % 0 15 17 bu 50.0 % 209 2011 ita 327 164 184 2010 0 204 2009 0 66.6 % 33.3 % 13 45 0 3.1 1.7 75 2.4 150 804 355 274 225 259 287 300 2,709 80 3,600 83.3 % 366 100 % 366 450 375 bu 2011 Truck Train Ship performance indicators 200 compliance declaration 750 197 240 84 253 900 112 237 (g / t of clinker) 147 357 (g / t of clinker) 15 SO X 65 corporate sustainability environmental and social performance 66 performance indicators environmental and social performance Germany trading conditions cement business Volumes Prices Mkt share lengerich neuss geseke 12.8 % – 1.5 % 14 % deuna neuwied göllheim amöneburg Cement plants Grinding plants Ready-mix concrete plants Germany covered by synthetic gypsum deriving from desulfurization plants. Environmental indicators Natural resources Confirming these objectives, the content of clinker in The production of clinker requires natural resources such cement produced in Germany in the last 3 years has con- as limestone, clay or its natural mix, calcareous marl- stantly dropped, until reaching a value of 70.1 % dur- stone. About 1.6 – 1.8 t of these raw materials are nec- ing 2011. Furthermore, the replacement of natural raw essary to produce 1.0 t of cement clinker. materials is continuously growing reaching an impressive 14.1 % result compared to the group’s average, which Currently, the cement industry is committed to increasing was 7.4 % in 2011. the amount of substances other than clinker in cement. It is a measure aiming to affect the properties of the pro- Energy resources duct, to improve the cost / effectiveness ratio of the The production of cement clinker absorbs a large part of production process, preserve the natural resources and the thermal energy from fuel transformed at the plant. recycle substances from other types of processes in A small part of this is also used for drying the raw mate- an advantageous way while respecting the environment, rial. From the middle of the 1970s, the traditional fuels by complying with German legal provisions on the used in the cement industry were raw coal, lignite and pe- management of commercial and industrial waste. In Ger- troleum. Already back in the 1990s, a significant amount many, the iron slag and calcareous stone play an im- of coal was replaced by petcoke. portant industrial role as potential substitutes of cement clinker. Natural gypsum and / or anhydrite cover about During the last few years, the use of alternative fuels in 70 % of the added sulphate demand, used to adjust the the clinker burning process has assumed an ever greater working properties of the cement. The remainder is importance in Germany, among these: pneumatic re- environmental and social performance 2011 2010 11 / 10 67 k / c Ratio 12.8 3,170 27.5 100 t /000 649 467 39.0 83.3 Sales revenue € m 636.6 548.5 16.1 66.6 Capital expenditures € m 29.0 26.6 9 50 Headcount at year end no. 1,822 1,756 3.8 Aggregate sales numbers & facts Cement production capacity 7.2 million tons, 7 plants, 129 ready-mix concrete plants, 3 aggregate quarries. 2009 2010 2011 33.3 16.6 0 Ratio between clinker used and cement produced ger bu jects, other solid fuels with a high heat power (“fluff”), Electric energy is mainly used for the pretreatment of residual sludge, oils and exhausted solvents. raw materials (about 35 %), the burning and cooling of In two of the German cement plants, residual sludge is (about 38 %). clinker (about 22 %) and the grinding of the cement used as secondary fuel and secondary raw material for the kiln, a reuse of energy and complete and combined The consumption of electric energy is about a tenth of the material. total energetic consumption. At the plant in Geseke, a chlorine bypass system was set The main cause for the slight increase in the electric up in 2011, which increases the amount of secondary energy consumption lies in more and more demanding fuel without needing frequent stops caused by excessive technical specifications in terms of product quality and incrustation in the furnace. the stricter measures to protect the environment. The heat substitution from alternative fuels has constant- The German Electric Energy Mix (see 2010) was consti- ly grown over the years, reaching 50.7 % in 2011. It tuted of renewable energy: 14.8 % (solar, biomass, wind, may be stated that more than half of the energy require- water), 22.6 %, (nuclear), 57.9 % (fossil). ment is provided by the co-incineration of alternative fuels, with a notable saving in terms of the environment, economically speaking. This result is particularly encouraging in the cement plant of Geseke, where a heat substitution is recorded equaling 68.2 %, the best result of the entire group. corporate sustainability 4,797 4,043 performance indicators 5,409 compliance declaration t /000 mc /000 70.1 79.7 Concrete sales 71.3 79.8 Cement sales 72.5 79.9 var % 68 performance indicators environmental and social performance Recovery of the copse woodland near Lengerich – Germany Water resources At the quarry of the plant in Lengerich, a flock of sheep Most of the water used in a cement production plant owned by the company grazes regularly in a way to pre- is required for cooling and as process water in the condi- serve the flora of the quarry. tioning tower during the bypass operation of the kiln. Greenhouse gases If possible, rain collected at the plant site or in the quarry During the clinker burning process, greenhouse gases is reused. In the German plants, the consumption of are released into atmosphere. CO represents the majori² ty of these gases. Other harmful gases from a climatic water is minimized by using closed-circuit cooling systems. point of view are released only in very small quantities. During 2011, this use grew until reaching 38 % of the total water consumption, equaling 178 l / t cement. The emissions deriving from the processing of raw materials are produced during the decarbonation of the cal- Biodiversity careous stone (CaCO3 –> CaO + CO2) and represent about Protecting the environment also implies the reintegration 60 % of all CO emissions. The emissions correlated to ² energy are produced directly through the combustion of of quarries in the territory via re-naturation or a return to cultivation after the closure, as well as the reuse, as fuel and indirectly through the consumption of electric much as possible, of the materials deriving from the energy. production and application of the cement, such as dust, concrete and discharge water containing cement. Recovery of the copse woodland near Lengerich. The use of waste with a high heat power as a secondary fuel While extending a quarry at the plant of Göllheim, all in the cement production plants is a direct method to the measures available were adopted to allow Eurasian reduce emissions of CO . ² Eagle-Owls (Bubo Bubo) to nest within the quarry again. Atmospheric emissions antee the lowest environmental impact possible through All the Dyckerhoff AG and Deuna Zement GmbH cement reuse or disposal. plants have SNCR (Selective Non-Catalytic Reduction) systems installed in them to reduce NOx. These second- The ratio between waste which comes from other factories ary measures are required to respect the extremely and which is recovered in the production cycle as fuel restricted NOx emission limits foreseen in Germany based or raw materials, and waste produced in the plant is 400 / 1, on the average values recorded every 30 minutes of confirming the sustainability of the cement production every day. With respect to these limits, which are record- cycle. 69 corporate sustainability environmental and social performance New agreement on environmental safety and the environment and on the energy policy in Germany “Safety in the workplace, health and environmental pro- The constant use of this technology allowed us to reach tection, as well as an effective use of energy, are essen- emission factors lower than 1 kg NO x / t clinker, one of the tial elements of the corporate strategy of the Buzzi Unicem best results of the group. group, and are as important as the other key objectives, Also concerning the emissions of dusts and SO from the ² burning line, the modern abatement systems such as were repeated and signed by the Board of Directors bag filters and the use of reducing agents allow us to reach GmbH during the first week of November last year. such as profitability and product quality”. These intentions and the Work Council of Dyckerhoff AG and Deuna Zement a value well below the legislative limits and the average group values. Since 2009 and in conformity with OHSAS 18001 and ISO 14001, all the German cement production plants have The SO indicator (g / t clinker) decreased by 46 % from ² 2010 to 2011 mainly due to the use of raw materials implemented management systems for environmental safe- with a lower sulfur content in the Lengerich and Geseke of the “Sicher mit System” seal of quality, and which were plants. certified by external bodies. Today, this system has Waste pliance with DIN EN 16001 / ISO 50001. ty and the environment which meet the requirements been enhanced to include energy management in comThe plants for the production of cement do not generate specific waste correlated to the type of production; the Among other things, it requires the definition of parame- dust collected in the filters is used in the cement produc- ters which may be assessed in a standardized manner, tion process. In the cement plants there is only waste methodical inspections of existing plants, including aux- typical of large machinery, such as transmission parts, mills, iliary services, and the adaptation of the most effective rotary kilns, etc. (exhausted oil and grease) and waste existing alternatives. Other key elements are documenta- coming from maintenance. tion and communication, since the data collected at a certain plant may be used by other factories. As a result This waste is collected and recycled (if possible) by com- of these various aspects, solutions are under develop- panies specializing in waste treatment, in order to guar- ment for energy savings in every sector, as well as in production. compliance declaration an ammonia solution at a well defined temperature range in the discharge gases of the furnace. performance indicators ed in very short time intervals, it is necessary to inject 70 performance indicators environmental and social performance The Dyckerhoff team at the JP Morgan Corporate Challenge, 2011 – Germany The Board of Directors and the Dyckerhoff management spectives and constitutes an additional value in terms of team appointed the people who will have the task of marketing policies, staff recruitment and corporate image. implementing the energy improvements, providing them with all the information and resources necessary to carry out their work. Both management and staff are aware of the issue and in any case all the operational companies respect the national provisions, overall very similar one to the other The energy management system will be controlled inter- as they all derive from community regulations. nally and externally. Suitable measures and follow-up plans will be developed to optimize the improvements ob- Work-Life balance tained. An energy management system was already Although the majority of production staff are shift work- activated in the “pilot plant” in Geseke in August 2011, as ers, the company systematically seeks to reconcile work well as subject to an internal control in December 2011 requirements with the needs of individuals. and an external control at the beginning of February. In line with international regulations, the energy manage- Staff incentive programs ment system will be implemented and certified in all the No stock granting or stock option programs are envisaged. other German systems by the end of 2012. However, for all employee categories, part of their compensation is variable and is based on the company’s prof- Social Indicators itability. The average variable portion is about 5 % of Workplace diversity the gross annual salary for staff and 14 % for management. Despite no policy having still been introduced to encourage diversity, this value is considered a source of ben- Starting from 2011 the variable remuneration for the efit by both the company and staff, since it expands the management includes the accident frequency indicator analysis of opportunities by considering different per- as managerial parameter, to the tune of 10 % of the value. 2011 2010 2009 total workforce 1,822 1,756 1,647 Men 1,563 1,502 1,405 259 254 242 1,656 1,623 1,503 German law. Cases not expressly coming within the scope of the law protecting intellectual properties are rewarded on the basis of collective bargaining. Training / career progress Women Training aimed at the development of individual skills, also Open-end contracts in terms of career advancement, is promoted in a cus- Fixed-term contracts 166 133 144 tomized manner, considering the potential of the candidate Full-time 1,704 1,634 1,526 and the corporate need for personnel with respect to Part-time 118 122 121 the characteristics of the candidate. Total hires 211 223 132 8.01 On a broader level, HR regularly organizes training courses focusing on subjects of specific interest for the company, such as cement and concrete technology, Project Management, basic IT skills. As part of the “Zukunft Personal” (Personnel of the Future) 11.58 12.70 Total terminations % 145 114 138 % 7.96 6.49 8.38 Of which, resignations 73 63 70 Due to retirement 22 12 10 Of which, dismissals (individual, collective) 50 39 58 Including 136 apprentices (60 white collars and 76 blue collars) project, an initiative was already launched in 2009 to refocus the HR development area, with the redefinition of Collective bargaining leadership principles, creation of a skill model and iden- In Germany, collective bargaining takes place at three tification of benchmark profiles for individual roles. The levels: between trade unions and business associations, at Project was implemented at the beginning of 2010 and company level and at site level. continued in 2011: it is intended to strengthen staff’s skills on an ongoing basis, while building staff loyalty and At federal level, contractual minimum pay is the main item motivation. Each individual should be enabled to use his / handled. Dyckerhoff is represented in the business de- her capabilities in the best possible way thus contribut- legations where it is geographically present in terms of ing to the company’s success. The intention is also to adapt factories. At present Dyckerhoff is applying some 40 staff qualifications to a constantly changing world of collective agreements of this type. work, while also ensuring succession plans at all levels. At company or site level, the items of operational interest Staff participation are negotiated directly by management with the rele- According to German company law, 3 out of 9 seats on the vant workers’ representatives. The topics recurring most Supervisory Board are held by workers’ representatives. often are: _ management of safe working practices; At the factory level, staff are represented by the Works Coun- _ procedures for employees’ improvement proposals; cil which takes part in the decision-making process in compliance with regulatory requirements, ranging from mere information to consultation, up to the right of veto. _ employee loan programs. corporate sustainability inventions based on a precise framework established by Total employee workforce by contract type and rate of turnover performance indicators Cash incentives and bonuses are envisaged for staff’s 71 compliance declaration environmental and social performance environmental and social performance 1.50 50 1.25 0 2009 ger cem 0.25 0 2011 ger cls bu cem 2009 2010 bu cls ger cem Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked To date, some 65 company agreements are in force at Dyckerhoff. 0.15 0.50 7.3 8.1 2010 0.75 0.16 0.57 0.36 0.52 24.7 1.00 20.5 8.3 10 12.9 30 37.8 28.92 40 20 47.7 60 1.03 Lost-time injury rate 0.34 0.53 Injury frequency rate 0.17 0.82 0.3 0.57 performance indicators 15.6 20.1 10.1 72 2011 ger cls bu cem bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours Minimum notice period concerning organizational changes In compliance with the reference legislation, the mini- Employment mum notice period to implement organizational changes The structure of the German businesses grew to 1,822 is 4 weeks. employees from 1,756 in 2010, mainly due to an increase in staff of 37 employees in the concrete segment. Occupational Health and Safety The OHSAS 18001 methodology (the Occupational Health There were 211 new recruits and 145 terminations, of which 73 resignations, 22 retirements, 50 dismissals. and Safety Assessment Series – the international standard that sets requirements for systems managing and safeguarding worker health and safety) was recently at all Labor relations German factories and the head office. It has been audited 83.6 % of staff (blue-collar and white-collar) are covered by an accredited certification agency and achieved 100 % by a collective agreement, whereas directors and man- certification of German factories. agers are not. 2010 marked the start of the “Safety first” information Since Germany is a federation, there is no national col- campaign, the purpose of which is to heighten the daily lective labor agreement concerning German businesses. attention paid by all management and staff to on-the- Collective agreements are stipulated between the busi- job safety. In addition to periodic meetings of the “Occu- ness organization and the trade union, which also includes pational Health & Safety” task force, the issue is also representatives of relevant works council. discussed at all meetings; in particular, there is an in-depth review of the circumstances that may occur in contractors, or during the start-up of new plants. environmental and social performance 73 Average injury duration gg 120 100 80 corporate sustainability 47 21 19 2010 ger cem 2011 ger cls bu cem bu cls Average injury duration = lost days / number of injuries The German sites also take part in a nationwide competi- Education & Training tion relating to occupational health and safety orga- The training days carried out in Germany in 2011 totaled nized by the German association of cement manufacturers 4,110 (1,729 external training days and 2,381 of inter- (this year’s data is not yet available). Of note is that no nal training; absolutely in line with the data of 2010, with injuries occurred in 2011 at the Geseke site. 4,022 days of which 2,008 external and 2014 internal). The absentee rate rose slightly from 4.56 % to 5.07 %. No The highest number of training days was dedicated to dif- professional illnesses were recorded in 2011. ferentiated training (635 days, relating to management and employees, dedicated to specific conferences on con- Accidents crete technology, technical training on technology and During 2011 15 accidents were recorded in the cement seg- on the chemistry of cement organized by the German trade ment, for a total of 286 days of work lost. The Geseke association, updating IT and managerial systems – SAP) cement plant has an excellent result (0 accidents). This re- and professional training (456 days, relating to foremen sult led to a notable reduction in the accident indexes, and workers, dedicated to the production scheduling with the Frequency Index equal to 8.1 (– 37 %) and the and manager training) since it concerns the external train- Index of Severity equaling 0.15. Both the indexes are ing and differentiated training (for 780 days, detailed among the lowest recorded in the whole Buzzi Unicem training for member of the works council, for PAs, updates group. within the HR management following the organizational modifications introduced, project management, sales On the contrary, the concrete segment recorded a slight techniques) concerning internal training. Also significant increase in the accident indexes, with a Frequency is the safety training with about 800 days in total be- Index equaling 47.7 and an Index of Severity equal to tween external and internal. 1.03, due to the 55 accidents recorded in the year. performance indicators 2009 compliance declaration 0 22 20 11 41 30 20 40 12 15 43 25 60 74 performance indicators environmental and social performance Employee and family day in the quarry of Amöneburg – Germany Local hiring procedures and percentage of road race of 2011 which saw the highest number of local senior management participants. In addition to being a reason for corporate As regards function heads at the central corporate unit cohesion, this initiative also serves a noble purpose: level, plant or area managers in the concrete segment, and the registration fees were donated to the “German Sport in the office functions, 20 % of management is local Aid Foundation”, a charitable body that promotes sport and 80 % inter-regional / national. among diversely-abled students. In factories in the cement segment 30 % of plant manage- Donations ment is local and 70 % inter-regional / national. Dyckerhoff AG donated two life size statues of human In the concrete segment 80 % of plant management is Wiesbaden. figures made of high-spec white concrete to the city of local and 20 % inter-regional / national. Group support for the environment Activities for local communities Dyckerhoff AG supports the Teutoburger Wald e. V. Asso- Voluntary beneficial initiatives ciation, founded in 1998 and joining Dyckerhoff repre- In Germany, an event is held once a year to display the sentatives and volunteers. Its purpose is to develop com- productions sites’ activities and particularly the use mon projects for the forest of Teutoburg in Lengerich of alternative fuels, and the re-naturalization of quarries. aimed at wildlife, landscape and people, including hikes, conferences and activities to protect the copse wood- Dyckerhoff participated with a team of 58 athletes / employ- land. In 2011, thanks to the help of 11 Dyckerhoff appren- ees coming from the entire country in the 19th edition tices, 500 beech trees were planted. of the JP Morgan Corporate Challenge in Frankfurt, the Transparency of business conduct All of the Dyckerhoff group’s activities are subject to fraud risk analysis, as part of the annual integrated system of internal control. According to the Code of Conduct, the offers, payments, requests and acceptance of cash in any form are unacceptable. The Dyckerhoff’s groupwide effective Internal 75 corporate sustainability environmental and social performance vide information directly to the Corporate Audit, including any type of fraud and any case of corruption. Corruption During 2011 no incidents of corruption were reported. Position and participation in public policy and lobbies For the cement industry, Dyckerhoff is part of the performance indicators Audit Standard provides for all the group’s units to pro- ber of Cembureau. For the concrete industry, Dyckerhoff is member of the Union of Concrete Producers. compliance declaration Cement Manufacturers Association (VDZ), former mem- performance indicators environmental and social performance Heat substitution (in %) (in %) 50 20 40 15 30 2011 ger 17.5 12.3 2010 18.4 2009 18.1 2009 2010 2011 10 0 bu ger 4 120 90 2 60 1 30 2009 2010 0 2011 ger Greenhouse gas bu (g / t of clinker) 3,000 581 697 750 1,800 300 1,200 150 600 2009 2010 0 2011 ger bu 999 1,759 2,400 1,831 600 681 3,600 0 2011 ger 900 450 2010 bu NO X (kg / t of cement) 600 2009 bu 2010 2011 1,764 0 883 3 3.8 4.0 150 3.9 4.0 180 5 3.8 4.0 6 116 118 (kWh / t of cement) 114 120 Specific electricity consumption (gj / t of clinker) 111 120 Kiln-specific consumption 2009 894 0 20 7.4 5 6.3 10 45.6 25 14.1 60 11.1 6.2 30 48.9 Natural raw materials substitution 50.7 Germany 603 681 76 ger bu Dust 600 160 450 120 300 80 2009 2010 2011 ger 184 147 0 18 0 40 15 64 150 2009 2010 2011 bu ger Water consumption Waste generation (l / t of cement) (g / t of cement) bu 83.3 % 66.6 % 2,400 50.0 % 1,800 33.3 % 1,200 16.6 % 600 2,709 57 2010 0 bu ger bu ger bu 2009 Truck 2010 Train Ship 2011 Truck Train 0 ger bu 762 ger 2009 Ship % recycled ger 754 350 130 179 ger 200 246 168 76 186 231 400 59 24 45 600 400 79 127 261 600 73 24 106 800 90 53 184 800 69 69 84 1,000 bu Truck bu ger 2010 Train Ship 365 181 150 (km / t of cement) 728 Transport – Outbound (km / t of cement) 0 2011 ger Transport – Inbound 200 682 702 2009 % rainwater ger 1,000 50.0 % 33.3 % 269 134 2011 bu 66.6 % 16.6 % 0 327 164 184 2010 ger 671 146 2009 0 235 148 0 8.1 123 150 178 225 75 38.5 355 37.9 300 2,726 65 100 % 3,000 2,921 68 3,600 83.3 % 366 100 % 366 450 375 bu 2011 Truck Train Ship performance indicators 200 compliance declaration 750 197 240 17 253 900 32 237 (g / t of clinker) 357 (g / t of clinker) 12 SO X 77 corporate sustainability environmental and social performance 78 performance indicators environmental and social performance Luxembourg trading conditions cement business Volumes Prices Mkt share 22.3 % – 1.8 % na esch-sur-alzette rumelange Cement plants Grinding plants Luxembourg The replacement of natural raw materials with waste Environmental indicators and / or products in 2011 increased notably, until reaching Natural resources 23.5 %. Calcareous stone and marl are necessary for the production of cement clinker. The extraction of these mate- Energy resources rials causes interference with the environment such The operation of burning the cement clinker absorbs most that to produce 1.0 ton of cement clinker, about 1.55 tons of the thermal energy consumed in the production pro- of material are needed. Raw materials may be replaced cess. A smaller amount of thermal energy is used for dry- with other substances with a similar chemical composi- ing the raw materials and other cement components. tion: airborne ash, iron slag and industrial residues from the aluminum recycling industry containing alumi- Currently, alternative fuels are an important source of en- num oxide are replacement components of marl and ergy for the cement industry and contribute to the re- clay; gypsum, or a mixture of gypsum and anhydrite, is duction of the volume of fossil fuels used and the emis- added to the cement mill to check the setting of the sions of CO . In 2011, in the plant of CIMALUX, alterna² tive fuels absorbed 29.1 % of the total consumption of fuel cement. energy: reject tires, other solid fuels (“fluff”), puriCalcareous stone and granulated iron residues are espe- fication sludge and solvents were used. cially industrially important as potential substitutes of cement clinker. The second are a by-product from The total consumption of fuel at the plant of CIMALUX hot metal production and are used in the production of equaled 2,738,991 GJ and the total electric energy amount- Portland cements of slag and blast-furnace cement. ed to 128,849 MWh. Fuel energy is mostly necessary environmental and social performance 79 k / c Ratio 1,319 1,079 22.2 83.3 € m 112.8 92.3 22.2 66.6 Capital expenditures € m 2.2 8.0 – 72.5 50 Headcount at year end no. 157 156 0.6 numbers & facts Cement production capacity 1.4 million tons, 2 plants. 2009 2010 2011 33.3 16.6 0 Ratio between clinker used and cement produced lux bu for the burning of clinker (91.3 %), while electric energy oration in the cooling tower are to be compensated. In is mainly used for the pre-treatment of the raw mate- the grinding plant, the water is used in ball mills to cool rials (about 14.7 %), for the burning and cooling of clin- the cement. The improvements to the process made ker (about 20.3 %) and for cement grinding (about in the Cementmill VIII plant reduced consumption con- 50.5 %). siderably. The more and more demanding specifications in terms of product quality and the measures aiming to improve Biodiversity environmental protection were the main cause of the ever Cement production is based on using natural resources. growing trend in electric energy consumption during Calcareous stone and marl are obtained from a quarry the last decades. situated near the plant in Rumelange and the extraction process means a substantial change in the natural con- Water resources formation of the environment: trees are cut down but the Most of the water used in cement production plants is top soil is removed from the original location and stored required to cool the mechanisms and the large-sized ma- for the reforestation that will be carried out at the end of chinery. It is also used as process water in the kiln con- the mining operations, while new structures are created ditioning towers. to offer the fauna and the flora more diversified scenarios. Thus, the new environment is ready to be quickly repop- The water used in the plants is collected in a gallery of an old disused chromite mine. The consumption of water is minimized, thanks to the use of closed-circuit cooling systems, in a way that only the water losses and the evap- ulated by new species of birds and amphibians. corporate sustainability t /000 Sales revenue performance indicators Cement sales compliance declaration 100 69.6 79.7 11 / 10 var % 69.9 79.8 2010 71.3 79.9 2011 80 performance indicators environmental and social performance Rail transportation, Esch-sur-Alzette – Luxembourg Greenhouse gases Atmospheric emissions During the clinker burning process, gases are released The measurement, monitoring and signaling of emissions with an important climatic impact. CO represents the ² majority of these gases. Emissions correlated to raw mate- improvement of the environmental performance of cement contribute to the understanding, documentation and rials are produced during the decarbonation of the cal- production plants. In 2007, the factory of CIMALUX in- careous stone and represent about 66 % of the total emis- vested in new equipment to continuously monitor the sions of CO . The emissions correlated to energy are ² produced directly through the combustion of fuel, and in- emissions of dusts, NO x, SO , TOC and CO in correspon² ² dence with the chimney, while the remaining parame- directly through the use of electric energy. ters, important for environmental pollution laws, are mea- In 2011, 561 kg of CO per ton of equivalent cement ² were released. By substituting raw materials with decar- controlled by the national government authorities of Lux- sured in a discontinuous manner. All the emissions are embourg. bonated iron slag it will be possible to reduce the emissions of CO in the future. ² We recorded a reduction in NO x emissions in 2011 com- The use of waste with a high heat power as a secondary ing the entrance for fuels. This allowed us to reduce the fuel in the cement production plants is a direct system speed of the gas and improve the combustion of shred- to reduce emissions of CO since most of these fuels con² tain a percentage of biogenic carbon. to the kiln significantly reduced the emissions of NO x. pared to 2010. In 2010, the kiln was modified by widen- ded tires. The combustion of shredded tires at the entrance Therefore, we put a new main burner into operation with CO emissions from plants are not measured but cal ² culated on the basis of the production of clinker and the with the tire feeding system which we fixed at the start of fuels used. 2011. The addition of shredded tires meant a signifi- low emissions of NO x. In 2010, we had some problems cant reduction in NO x emissions. 81 environmental excellence that testifies to the optimal performance in terms of reusing waste. phuric compounds, so that our emissions are normally far below measurable levels. In the second half of the year, Social Indicators we used slag cement to economize on natural raw mate- Workplace diversity rials and the consumption of energy while containing Despite no policy having still been introduced to encour- the emissions of CO . ² age diversity, this value is considered a source of ben- This new material contains a high percentage of sulphur, which explains the increase in SO emissions. ² Waste efit by both the company and staff, since it expands the analysis of opportunities by considering different perspectives and constitutes an additional value in terms of marketing policies, staff recruitment and corporate image. The management of a cement production plant does not necessarily mean the production of typical waste. It is Both the management and staff are aware of the issue and important to only eliminate the waste produced from main- in any case all the operational companies respect the tenance and project works. The plant in CIMALUX par- national provisions, overall very similar one to the other ticipates in a national initiative to eliminate these small as they all derive from community regulations. quantities of waste. For recycling, when possible, or for the elimination of small quantities of waste and hazardous products, the project ‘Super-DrecksKëscht fir Betrieber’ follows the rules of sustainable development. After successfully passing the annual review by ‘SDK fir Betrieber’, the two plants in CIMALUX were awarded a seal of compliance declaration Our emissions of SO are very low, due to the type of raw ² materials we use. Our raw materials are very low in sul- performance indicators corporate sustainability environmental and social performance performance indicators environmental and social performance 0 2010 bu cem 0 2009 2010 bu cls 2011 lux cem Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked 0.34 0.53 1.02 0.25 2011 lux cem 0.75 0.3 0.57 28.5 20.5 2009 1.00 0.50 7.3 10 8.3 20 10.1 30 23.8 40 0.36 0.52 1.25 24.7 1.50 50 28.92 60 0.98 Lost-time injury rate 0.33 Injury frequency rate 34.5 82 bu cem bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours Work-Life balance of general interest such as cement and concrete technol- Although the majority of production staff are shift workers, ogy, safety at work, project management, languages, the company systematically seeks to reconcile work office automation and managerial systems. requirements with the needs of individuals. Collective bargaining In addition, Luxembourg labor laws foresee additional The collective bargaining works directly between the com- leave for training purposes. pany and the trade unions concerning employment contracts, while more operational issues are negotiated at fac- Staff incentive programs tory level. No stock granting or stock option programs are envisaged. On the other hand, it is possible to activate variable Employment remuneration forms in consideration of the corporate The structure is substantially stable with 157 employees performances. (one more than in 2010), with 10 recruitments record- Training / career progress period. ed compared to 9 resignations recorded in the reference Training aiming to develop personal skills and promoting career advancement is provided in a customized manner, in consideration of the company needs and the potential of the candidate. On a wider scale, the specific HR departments of the individual countries organize training programs on subjects environmental and social performance 83 Average injury duration gg 120 100 80 corporate sustainability 2010 2011 lux cem bu cem bu cls Average injury duration = lost days / number of injuries Labor relations Total employee workforce by contract type and rate of turnover 2011 Two separate collective contracts are applied, one for 2010 2009 white-collar and one for blue-collar, with an application rate of 88.58 % of the personnel. Both are negotiated total workforce 157 156 152 Men 147 147 143 10 9 9 155 154 150 2 2 2 Full-time 153 153 149 Part-time 4 3 3 Total hires 10 15 8 6.37 9.62 5.26 9 11 6 5.73 7.05 3.95 Of which, resignations 2 0 2 Due to retirement 7 10 4 Women Open-end contracts Fixed-term contracts % Total terminations % Of which, dismissals (individual, collective) Including 2 apprentices (white collars) directly by the company with the most representative trade unions. Minimum notice period concerning organizational changes There are no notice obligations before implementing organizational changes. The reference regulation is Directive 2002 / 14 / EC, absorbed by the legal system of Luxembourg on 9 May 2008, which imposes the notice to and consultation with the relevant workers regarding business development, employment progression and significant organizational changes. 0 performance indicators 47 21.5 34 25 30 20 2009 1 0 Occupational Health and Safety The absentee index is 6.26 %, up compared to 5.74 % in 2010 due to an increase in absences for accidents. compliance declaration 0 10 20 43 40 43 60 84 performance indicators environmental and social performance Living cement – concrete house in Schengen – Luxembourg Accidents Training In 2011, 9 accidents were recorded, 2 more than the 7 in There were 205 external and internal (170 + 35) training 2010. As a consequence, the Frequency Index rose by days mostly focused on technical training and occupa- 20 % and is the highest among the group’s cement seg- tional safety. ment. Therefore it is necessary to raise staff’s awareness in order to reduce the occurrence of accidents and Local hiring procedures and percentage of especially those linked to behavioral faults. The Index local senior management of Severity equals 0.98, practically constant compared to Substantially all the management, including senior man- 2010, also among the worst of the group, with accidents agers, is local, though without having adopted any for- lasting 34 days on average. mal specific policy. Occupational Health & Safety training and Corruption prevention programs During 2011 no incidents of corruption were reported. Informative seminars for all the personnel and periodic inspections for workers are envisaged, according to the Position and participation in public policy and lobbies healthcare protocol drawn up by the labor physician. The Cimalux actively supports Fedil, the “Luxembourg Busi- company offers a voluntary flu shot program. ness Federation”, and Cembureau. Compulsory prophylaxis is provided against hepatitis B and tetanus for risky activities such as handling industrial sludge. compliance declaration performance indicators corporate sustainability environmental and social performance 85 performance indicators environmental and social performance Luxembourg Natural raw materials substitution Heat substitution (in %) (in %) 60 25 50 23.5 30 2010 2011 lux 0 2009 120 3.2 90 2 60 1 30 2010 0 2011 lux 2011 lux bu (g / t of clinker) 750 3,000 561 697 3,600 300 1,200 150 600 2009 2010 0 2011 lux bu 1,122 1,759 1,800 1,445 1,831 2,400 1,609 1,764 587 681 900 0 2010 bu NO X (kg / t of cement) 450 2009 bu Greenhouse gas 600 116 118 4 4.0 150 3.6 4.0 180 5 3.8 4.0 6 104 120 (kWh / t of cement) 108 120 Specific electricity consumption 2009 2011 lux (gj / t of clinker) 0 2010 bu Kiln-specific consumption 3 25.4 17.5 2009 10 18.4 0 7.4 20 5 6.1 6.3 10 5.4 6.2 30 30.2 40 15 21.9 18.1 20 625 681 86 2009 2010 2011 lux bu Dust 600 160 450 120 300 80 0 2009 2010 2011 60 147 184 34 0.4 150 40 0 lux 2009 2010 2011 bu lux Water consumption Waste generation (l / t of cement) (g / t of cement) bu 83.3 % 66.6 % 2,400 225 50.0 % 1,800 150 33.3 % 1,200 16.6 % 600 2011 2,709 74 2010 2,066 (km / t of cement) 2009 Truck lux 2010 Train Ship bu 2011 Truck % recycled lux Train 0 lux bu lux 2009 Ship Truck bu lux 2010 Train Ship 365 181 150 16 0 200 0 0 bu 350 130 179 lux 257 bu 86 lux 76 186 231 0 103 18 400 79 127 261 600 400 8 600 90 53 184 800 35 49 59 800 200 bu 1,000 0 0 2,042 Transport – Outbound (km / t of cement) 16.6 % 0 2011 lux Transport – Inbound 1,000 572 832 2009 % rainwater lux 50.0 % 419 bu 66.6 % 33.3 % 327 164 184 lux 0 312 2010 0 669 66 355 2009 0 0 0 100 0 75 123 300 2,726 77 100 % 3,000 2,921 82 3,600 83.3 % 366 100 % 366 450 375 bu 2011 Truck Train Ship performance indicators 200 compliance declaration 750 197 240 0.7 253 900 0.1 237 (g / t of clinker) 357 (g / t of clinker) 47 SO X 87 corporate sustainability environmental and social performance 88 performance indicators environmental and social performance The Netherlands nieuwegein Ready-mix concrete plants The Netherlands Staff incentive programs A bonus is foreseen for good economic and financial In the case of the Netherlands no environmental indi- results for the top management. cators are provided since the company does not actively produce cement in this country. Training / career progress Training aiming to develop personal skills and career ad- Social indicators vancement is provided in a customized manner, in con- Workplace diversity sideration of the company needs and potential of the can- Despite no policy having still been introduced to encour- didate. age diversity, this value is considered a source of benefit by both the company and staff, since it expands the On a wider level, HR organizes training courses on sub- analysis of opportunities by considering different per- jects of general interest such as cement and concrete spectives and constitutes an additional value in terms of technology, safety at work, project management, office marketing policies, staff recruitment and corporate automation and managerial systems. image. Staff participation Both the management and staff are aware of the issue and At company level the employees are represented by the in any case all the operational companies respect the Works Council which, depending to the subjects being national provisions, overall very similar one to the other dealt with, has information, consultation or even in certain as they all derive from community regulations. cases veto powers. environmental and social performance 2011 2010 89 11 / 10 mc / 000 947 914 3.6 t /000 3,290 3,737 – 12.0 Sales revenue € m 109.7 113.2 – 3.0 Capital expenditures € m 2.3 2.2 4.5 Headcount at year end no. 287 287 0.0 Aggregate sales numbers & facts Collective bargaining Collective bargaining takes place between the trade performance indicators 16 ready-mix concrete plants, 2 aggregate quarries. Total employee workforce by contract type and rate of turnover 2011 unions and entrepreneurial organizations where Dycker- 2010 2009 hoff Basal Netherlands is represented and between the company and trade union representatives, with more operative competences. total workforce 287 287 296 Men 263 263 269 24 24 27 269 268 270 Women In 2011 a new collective contract was signed. Open-end contracts Fixed-term contracts Staff assistance programs Full-time 18 19 26 256 259 269 In 2011 telecommuting was revitalized. Staff may also Part-time 31 28 27 resort to a collective healthcare policy (corporate). Total hires 24 14 12 8.36 4.88 4.05 24 23 13 8.36 8.01 4.39 In addition it is possible to stipulate an insurance policy for third party liability for personal vehicles with (more advantageous) corporate tariffs. Employment The headcount stood at 287 employees, with 24 recruitments against 24 terminations. Of the 24 terminations, 20 were dismissals. % Total terminations % Of which, resignations 17 19 5 Due to retirement 3 2 8 Of which, dismissals (individual, collective) 4 2 0 compliance declaration Concrete sales corporate sustainability var % environmental and social performance Lost-time injury rate 1.25 0 2009 2010 0 2011 nld cls 2009 2010 bu cls 0.53 0.25 0 0.50 0 10 0.75 0.52 20 1.00 0.03 12.7 30 20.5 40 24.7 1.50 50 28.92 60 0.57 Injury frequency rate 0.04 performance indicators 3.6 90 2011 nld cls Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours Labor relations Corruption Collective bargaining is applied to 94 % of employees During 2011 no incidents of corruption were reported. and 4 weeks are required before implementing substantial organizational changes. Position and participation in public policy and lobbies Since July 2011 Dyckerhoff Basal has gone back to Occupational Health and Safety being part of VOBN (Dutch concrete association), which The absentee index (5.58 %) remained unchanged over- it had left at the end of 2010. all compared to the previous year (5.54 %) and no professional illnesses were recorded for the year in question. Training In total 260 days of training were supplied, with particular importance given to occupational safety (100 days). Activities for local communities Group support for the environment In the Franeker plant, a wind farm is being built which will supply most of the energy required for the activities of Dyckerhoff Basal in the northern region of the country. Thanks to this project CO emissions into the atmo² sphere will be greatly reduced. environmental and social performance 91 Average injury duration gg 120 100 80 21 0 25 2 2010 2011 nld cls bu cls Average injury duration = lost days / number of injuries performance indicators 2009 compliance declaration 0 20 20 12 40 corporate sustainability 60 92 performance indicators environmental and social performance Poland trading conditions cement business Volumes Prices * Mkt share 7.8 % 0.8 % 9 % nowiny * in local currency Cement plants Terminals Ready-mix concrete plants Poland Water resources Potable water is obtained from groundwater wells owned Environmental indicators by the company, two wells pump water from the Devon Natural resources geological stratus. Potable water is used for hygienic pur- In 2011, the quantity of raw materials used for the pro- poses. duction of cement was very similar to the previous years. The specific consumption of water is estimated at around The value, equal to 14.6 % (twice the group average), is 186 l / t equivalent cement, constant compared to 2010, among the highest recorded in 2011. and equal to about 50 % of the group’s average consumption. Energy resources The specific consumption, equal to 120 kWh / t equivalent Greenhouse gases cement, is in line with the group’s average, with an In 2011 the total emissions of the Polish Dyckerhoff increase of 10 % from 2010. This is due to a greater use cement plant were 921,933 t, sufficient to meet the pro- of alternative fuels thanks to an increase in the fluff dos- duction needs of the facility. age. A less fine clinker requires more energy consumption for the grinding. The emission factor from calcination showed a slight re- The use of alternative fuels, such as tires and used oils, duction (0.41 t co / t cement) while the emission factor ² from combustion slightly increased (0.24 t co / t cement). ² allowed us to recover 72,314 t of waste, with a consequent heat replacement of 35.7 % (43 % more compared to 2010). environmental and social performance 2011 2010 1,614 1,497 11 / 10 93 k / c Ratio 871 17.1 83.3 144.0 129.3 11.4 66.6 Capital expenditures € m 2.2 2.3 – 4.3 Headcount at year end no. 389 411 – 5.4 numbers & facts Cement production capacity 1.6 million tons, 1 plant, 1 terminal, 30 ready-mix concrete plants. 2009 2010 2011 50 33.3 16.6 0 Ratio between clinker used and cement produced Atmospheric emissions pol bu Waste Dust emissions from rotary kilns, together with those In 2011, the cement plant produced a lower quantity of of NO x and so , are measured continuously. The emission ² of dust from the cooler is measured periodically. waste compared to 2010 (– 98 % per t equivalent cement). Since 2010, refractory waste has not been replaced every two years. Thanks to the use of bag filters throughout the entire technological process, the emission of dust during 2011 In 2011, 2.58 t of bag filters were burned in the Polish was kept at an extremely low level and was significant- kilns. The remaining waste was sent to external companies. ly lower than the quantities defined in the integrated authorization. Social Indicators Work-Life balance The emission factor for nitrogen oxides was 965 g / t of In Poland, flexi-time is permitted to all the personnel who clinker, with a reduction compared to 2010 of 24 %. Also do not work shifts. the value of the dust emissions recorded a drop, equal to 31 %. On the other hand, the emission factor for sul- This type of organization and the frequent open days phur oxides, equaling 845 g / t of clinker, is the highest or initiatives such as company outings and carnival cele- recorded in the group (+ 22 % compared to 2010). This brations, help strike a balance between work, recreation is due to the greater content of sulphur in the raw ma- and family time. terials and fuels. corporate sustainability 1,020 € m performance indicators mc / 000 Sales revenue compliance declaration 100 74.3 79.7 7.8 74.9 79.8 Concrete sales t /000 74.2 79.9 var % Cement sales environmental and social performance Lost-time injury rate 1.25 0 2009 2011 pol cls bu cem 0.25 0 2009 2010 bu cls Staff incentive programs In Poland a participation bonus is connected to the eco- 2011 pol cem Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked 0.08 0.34 0.53 2010 pol cem 0.75 0 10 1.00 0.50 0 2.8 7.3 20 20.5 30 3.1 7.6 8.3 40 24.7 1.50 50 28.92 60 0.76 0.21 0.36 0.52 Injury frequency rate 0.12 0.40 0.3 0.57 performance indicators 6.0 13.1 10.1 94 pol cls bu cem bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours Total employee workforce by contract type and rate of turnover 2011 2010 2009 total workforce 389 411 423 Men 314 327 337 75 84 86 336 354 343 nomic results. This ranges between 3 % and 5 % of the gross annual salary. Staff participation Staff are represented by the Trade Unions and the factory delegates, as established by law. Women Open-end contracts Fixed-term contracts Collective bargaining Full-time 53 57 80 389 411 423 Collective bargaining takes place at factory level. The col- Part-time 0 0 0 lective contract lasts several years but does not have Total hires 22 17 25 5.66 4.14 5.91 44 29 21 11.31 7.06 4.96 Of which, resignations 8 9 9 Due to retirement 6 2 1 30 18 11 direct economic repercussions. There is a second collective contract, negotiated each year, that serves the exclusive task of financial adjustment. Employment The headcount dropped from 411 employees in 2010 to 389 in 2011, mainly due to the transfer of 3 concrete plants and the closure of a fourth. % Total terminations % Of which, dismissals (individual, collective) environmental and social performance 95 Average injury duration 249 gg 120 100 80 47 21 28 0 25 28 2010 pol cem 2011 pol cls bu cem bu cls Average injury duration = lost days / number of injuries Labor relations Training Practically all the staff (387 employees out of 389) have 569 external and 16 internal training days were held a collective contract. (compared to 699 and 28 in the previous year). The minimum notice period to make organizational Most of the training was of a professional nature. For the changes, which were not recorded in the year in question, managerial and white-collar personnel it focused on is 12 weeks. taxation, antitrust, accounting and legal updates. Training Occupational Health and Safety new certificates by the personnel to work on mechanical for blue-collar personnel concerned the acquisition of The absentee rate of 2.05 % notably reduced from the and electrical systems. The new certifications last 5 years already low one of 2010 (2.83 %). whereas the previous ones did not have an expiry date. Accidents Corruption To reconfirm the good result achieved in 2010, when 1 During 2011 no incidents of corruption were reported. accident in 249 days was recorded, in 2011 the excellent result of “0 accidents” was achieved. Position and participation in public policy and lobbies Dyckerhoff Polska is present in various associations, such Also in the concrete segment encouraging results were as the “Polish Cement Association”, the “Polish Associ- obtained, given that during 2011 only 1 accident was ation of Ready Mixed Concrete Producers” and the “Polish recorded lasting 28 days. German Chamber of Commerce & Industry”. performance indicators 2009 compliance declaration 0 20 30 30 20 20 43 40 corporate sustainability 60 96 performance indicators environmental and social performance Nowiny Plant – Poland Sanctions and fines received for non compliance with laws and regulations In 2009 Dyckerhoff Polska received a sanction for about € 15 million for not complying with Polish law on competition, for which an appeal has been filed, still awaiting definition. compliance declaration performance indicators corporate sustainability environmental and social performance 97 performance indicators environmental and social performance Poland Heat substitution (in %) (in %) 20 40 15 30 14.5 6.3 7.4 14.0 2009 2010 2011 5 pol 10 0 2009 2010 2011 bu pol 4 120 90 2 60 1 30 2009 2010 0 2011 pol Greenhouse gas bu (g / t of clinker) 3,000 647 697 750 1,800 300 1,200 150 600 2009 2010 0 2011 pol bu 2009 2010 1,759 2,400 1,279 1,831 643 681 3,600 0 2011 pol 900 450 2010 NO X (kg / t of cement) 600 2009 bu 1,764 0 981 3 3.9 4.0 150 3.6 4.0 180 5 3.5 4.0 6 113 118 (kWh / t of cement) 108 120 Specific electricity consumption (gj / t of clinker) 105 120 Kiln-specific consumption bu 965 0 20 6.2 10 17.5 50 25.0 18.4 25 17.0 18.1 60 14.6 30 35.7 Natural raw materials substitution 629 681 98 2011 pol bu Dust 240 2010 2011 0 pol 2009 2010 25 253 2009 40 36 237 0 197 80 150 41 120 357 300 160 147 557 600 450 200 689 750 2011 bu pol Water consumption Waste generation (l / t of cement) (g / t of cement) bu 83.3 % 66.6 % 2,400 50.0 % 1,800 33.3 % 1,200 16.6 % 600 2,709 542 2010 (km / t of cement) 0 pol bu 76 186 231 400 47 18 0 600 400 79 127 261 600 39 21 0 800 90 53 184 800 33 20 0 1,000 pol bu pol bu 2009 Truck 2010 Train Ship 2011 Truck Train 200 0 350 130 179 Transport – Outbound (km / t of cement) 43 27 0 Transport – Inbound 200 2011 pol 1,000 pol bu Truck bu pol 2009 Ship 28 5 2009 % rainwater pol 16.6 % % recycled pol bu pol 2010 Train 0 Ship 365 181 150 bu 50.0 % 46 21 0 2011 pol 0 327 164 184 2010 0 66.6 % 33.3 % 47 28 0 2009 0 0 0 0 75 12 186 184 150 203 225 207 355 300 2,726 75 100 % 3,000 2,921 3,600 83.3 % 366 100 % 366 450 375 bu 2011 Truck Train Ship performance indicators 900 compliance declaration (g / t of clinker) 845 (g / t of clinker) 184 SO X 99 corporate sustainability environmental and social performance 100 performance indicators environmental and social performance Czech Republic / Slovakia trading conditions cement business Volumes Prices * Mkt share 26.2 % – 11.5 % 16 % hranice * in local currency Cement plants Ready-mix concrete plants Czech Republic / Slovakia in 2011 equaled 27.1 % of thermal energy, equivalent to 33,678 tons. Czech Republic environmental indicators Natural resources The primary fuels used are coal and methane. In detail, The Hranice plant owns two quarries: Černotín, 5 km the latter for the production of thermal energy is in turn away, which extracts 10 % of the annual requirement used to heat the buildings and the water. and, Skalka, located at the plant, which extracts 90 %. The Hranice cement plant participates in the production The content of clinker in the cement produced in the of electric energy from renewable sources to pay for the Czech Republic in recent years is constantly dropping, MWh consumed, based on the prices set by the Energy until reaching, during 2011, a value equal to 79.4 %. Regulation Office. 20 % of the normal price of the MWh Furthermore, the replacement of natural raw materials is is allocated to renewable energy. continuously growing, reaching 13.5 %. Used in particular are the airborne ash originating from the power plants, Water resources iron slag coming from the foundries and iron oxide from The water used for industrial purposes is obtained from steel production. In 2011 consumption was 207.507 tons. two sources: river stagnation basins and a collection tank located in the lower part of the Skalka quarry, where Energy resources the water of the quarry is collected. The cement plant in Hranice obtained the permit to use selected material and burn selected waste in 2009. During the clinker burning process, alternative fuels are used, like biomass, plastics and tires, whose contribution Water consumption is subdivided into: environmental and social performance 2011 2010 11 / 10 101 k / c Ratio 12.2 100 t /000 1,575 1,530 2.9 83.3 Sales revenue € m 172.0 159.4 7.8 66.6 Capital expenditures € m 3.0 5.2 – 42.3 50 Headcount at year end no. 871 908 – 4.1 Aggregate sales numbers & facts Cement production capacity 1.1 million tons, 1 plant, 82 ready-mix concrete plants, 10 aggregate quarries. 2009 2010 2011 33.3 16.6 0 Ratio between clinker used and cement produced _ a Roman well with spring water provided by the public cze bu The company undertakes efforts to ensure the regular water supply network: all the used water is discharged monitoring of the renaturalization work and is presently to the municipal water treatment plant; carrying out maintenance works as well as compensa _ the water used for the closed-circuit cooling process: tory woodland planting. The areas where extraction has 57.972 m³ of water are added to the surface water due already taken place may be redeveloped during future to the evaporation caused by the cooling. mining activities based on the approved general project for territorial redevelopment and renaturation, which Biodiversity is obligatory. The protected species in this location is a jersey tiger moth (Callimorpha quadripunctaria). The border of the location Greenhouse gases corresponds to the border of the mining area in Hranice. At the plant the clinker factor is being reduced, and The extraction activity in the area bordering the pro consequently so are the emissions of CO² – using iron slag tected site was interrupted and the soil is being renaturalized. as a substitute. To be able to produce a type of cement with a greater content of iron slag and therefore less clinker, the main components (clinker and iron slag) are Mining and renaturation activities in the locations men- ground separately and the terrestrial materials are treat- tioned are permitted and monitored by the authorities ed with a common separator. entrusted by the public administration pursuant to current legislation. The permits must consider the measures for the prevention of the negative effects of mining and the The emissions of CO², calculated according to national legislation, were 612,062 t. Of these about 66 % may be renaturalization in the protected areas. attributed to the decarbonation phase, while the remainder may be attributed to combustion. The 28 % increase corporate sustainability 26.2 performance indicators 760 1,529 compliance declaration 959 1,715 79.4 79.7 t /000 mc /000 82.6 79.8 Cement sales Concrete sales 82.0 79.9 var % environmental and social performance Lost-time injury rate 1.25 0 2009 2011 cze / svk cls bu cem 0.25 0 2009 2010 bu cls cze cem Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked cze / svk cls 0.34 0.34 0.53 2010 cze cem 0.75 0.03 10 1.00 0.50 3.5 5.7 7.3 20 20.5 30 3.4 4.2 8.3 40 24.7 1.50 50 28.92 60 0.32 0.14 0.36 0.52 Injury frequency rate 0.22 0.48 0.3 0.57 performance indicators 9.8 7.7 10.1 102 2011 bu cem bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours in clinker production means an inevitable increase in Waste the emissions of greenhouse gases, partly mitigated by The ratio between waste which is recovered in the produc- the reduction in the clinker / cement ratio, down by 3 %, tion cycle as fuel or raw materials, and waste produced while the specific consumption of the burning line re- in the plant is 200 / 1, confirming the sustainability of the mained constant. As a consequence the emission factor, cement production cycle. equaling 622 kg / t of equivalent cement, recorded a reduction of 4.6 %, placing it among the lowest of the entire Czech Republic social indicators group. Work-Life balance The shift system applied in the cement segment was con- Atmospheric emissions sidered as the best to best combine professional com- The emission factors recorded in 2011 were respectively mitment with rest, free-time and family activities. Also or- equal to 12 g / t clinker for the dust, 1,219 g / t clinker ganized are corporate events in favor of families and for NO x and 56 g / t clinker for SO x. All the emission fac- employees’ children, to promote a sense of belonging and tors are notably lower than the group average. For dust satisfaction at work. and sulphur oxides, in particular, the emission factor is 10 % lower than the group’s average. Also in the concrete segment, part-time is encouraged for young mothers and numerous maternity leave con- The dust indicator (g / t clinker) decreased by 24 % from tracts are being stipulated to favor parental leave. The 2010 to 2011 due mainly to greater, more stable pro- headquarter and administrative activities are particu- duction of clinker. No technical modifications were made. larly suitable for these kind of substitutions or to start parttime contracts or tele-commuting. The SO indicator (g / t clinker) doubled with respect to ² 2010 due mainly to the use of raw materials with high sul- These measures increase staff loyalty and the sense of fur content. belonging. environmental and social performance 103 Average injury duration gg 120 92 100 2009 47 21 10 34 43 25 2010 cze cem 2011 cze cls bu cem bu cls Average injury duration = lost days / number of injuries Staff incentive programs one of the three members of supervisory board is ap- In the cement sector salaries may be increased by a pointed by the employees and stays in office for two years. portion upon reaching some previously negotiated financial results. Communication at factory level takes place between management and the workers’ representative. In the concrete sector, individual management performance plans based on the profitability of the company Occupational Safety are not envisaged, notwithstanding exceptions. In the cement sector, each year an Intervention Plan is drawn up and all the activities are carried out and mon- On the other hand, each year a prize is awarded to the best concrete plant. Contributions are also envisaged to support the stipulation of life insurance policies for the full-time personnel. Training / career progress Training courses implemented in the concrete segment concern technical development on systems, health and safety, the environment, accounting and English. Staff participation In the cement segment, according to Czech corporate law, itored according to the Standard OHSAS 18001. performance indicators 0 30 20 20 22 40 corporate sustainability 60 62 60 compliance declaration 80 104 performance indicators environmental and social performance The Zapa locomotive leaves the Hruba Voda quarry – Czech Republic Collective bargaining In the cement segment, a collective contract is applied, Total employee workforce by contract type and rate of turnover 2011 2010 2009 total workforce 727 746 744 Men 631 647 643 96 99 101 721 binding for the parties and renegotiated annually, while there are no collective contracts – except one – in the concrete segment. Employment Women The headcount decreased from 746 employees in 2010 Open-end contracts 702 722 to 727 in 2011, substantially due to a rationalization pro- Fixed-term contracts 25 24 23 gram in the concrete segment. In total 32 new recruits Full-time 716 732 729 Part-time 11 14 15 Total hires 32 37 42 4.40 4.96 5.65 were recorded against 51 terminations. % Total terminations 51 35 52 7.02 4.69 6.99 Of which, resignations 30 25 39 Due to retirement 12 4 5 9 6 8 % Of which, dismissals (individual, collective) Also for the concrete segment the assistance programs The situation is heavily differentiated according to the in- are only limited to employees according to the healthcare dustrial sector: in the cement sector a CCNL (national protocol drawn up by the labor physician. collective labor agreement) is applied to 100 % of personnel, while in the concrete segment only one company applies one; on average, the Czech coverage level is 27 %. Training In 2011, 1,525 days of training were held (1,414 external, 111 internal compared to 2,118 provided in 2010). Also concerning the organizational changes, the situation is differentiated between the cement segment, where The notable fall (460 days less in the cement segment 8 weeks of notice are required prior to their implemen- and 109 in the concrete segment) is due to the fact that tation, and the concrete segment where 6 weeks are suf- Czech legislation imposes professional training for spe- ficient. cific tasks each 2 / 3 years (cement segment) and intensive Occupational Health and Safety repeated (in the concrete segment). courses for plant operators (for new recruits) were not The work absentee index, equaling for 2011 2.59 % is substantially unchanged compared to 2010 (2.54 %). Most of the training provided was linguistic (274 days), professional (469 days) and technical (503 days). performance indicators Labor relations 105 corporate sustainability environmental and social performance In the Hranice cement plant, following a single accident Local hiring procedures and percentage of local senior recorded in 2011, lasting 10 days, the Frequency Index management is constant compared to 2010, while the Index of Severi- All the management is local. ty, equaling 0.03 (– 89 % compared to 2010) is among the lowest of the group, confirming the outstanding results Activities for local communities recorded in previous years. Voluntary beneficial initiatives At the Hranice production site, during 2011, the works Regarding the concrete segment both Czech and Slovak, were finished to reduce the impact of the floods in the the 8 accidents recorded, lasting an average of 60 days, areas next to the plant. generated a Frequency Index equal to 7.26 and an Index of Severity equal to 0.43, both lower than the industry average. Cement Hranice organized the 49th edition of the “cement dance”. This initiative – which each year about 400 employees, commercial partners and authority represen- Occupational Health & Safety training and prevention tatives take part in – as well as being one of the most programs awaited social events in the city, is also a chance to collect For the cement segment medical assistance is provid- funds for Caritas of the Czech Republic. These funds ed in the form of periodical checkups, rehabilitation pro- support the activities of those volunteers who take care of grams, shots and vitamins against various diseases. the elderly, the sick and the disabled. compliance declaration Accidents 106 performance indicators environmental and social performance Group support for the environment Slovakia For several years ZAPA Beton has been investing in upgrading the quarry of Hruba Voda to reduce noise pol- Social Indicators lution and the emission of dust, thus improving environ- Workplace diversity mental conditions. ZAPA Beton’s contribution was also There are no specific programs targeting an improved essential for the renovation of bridges and transit routes. management of diversity. Today in the quarry there are isolated areas where amphibians, reptiles and other protected species live under Work-Life balance the control of experts. Despite the increase in the activ- Professional collaborations, part-time work, maternity ities carried out inside the quarry, the impact on the envi- leave contracts and tele-commuting are favored to encour- ronment and the inhabitants is notably less compared age a balance between corporate and family needs. to the past. Most of the work that has led to this result was volunteered by the employees of ZAPA Beton. Staff incentive programs Individual performance management plans based on Transparency of business conduct the results of the company are not envisaged. notwith- Periodic staff training is carried out on corruption, and all standing exceptions. the employees were informed on Buzzi Unicem’s Code of Conduct. The concrete industry is regularly checked for On the other hand, each year a prize is awarded to the the risks correlated to corruption. best concrete plant. Training on ethics and transparencya Contributions are also envisaged to support the stipula- Training on the subject of anti-corruption was provided tion of life insurance policies for the full-time personnel. to 25 people, with classroom lessons. Training / career progress Corruption During 2011 no incidents of corruption were reported. The training courses implemented concern technical development on systems, health and safety, the environment, accounting and English. Position and participation in public policy and lobbies ZAPA Beton is part of the Czech “Cement Manufacturers Collective bargaining Association”, which is also a member of Cembureau. There are no collective contracts at present. Staff assistance programs There are no formal personnel assistance programs, even though the approach of the Zapa Beton Group is very informal and an attempt is being made to cater for any family needs of individuals. Employment Occupational Health & Safety training and prevention The headcount reduced from 162 employees in 2010 to programs 144 in 2011, mostly due to the turnover not being reached, The assistance programs are only limited to employees with 7 new recruits against 25 terminations, of which according to the healthcare protocol drawn up by the 17 dismissals were due to market fluctuations and limit- labor physician. ed restructuring. Training In 2011, 130 days of training were held (116 external and Total employee workforce by contract type and rate of turnover 2010 2009 Local hiring procedures and percentage of local senior total workforce 144 162 170 Men 122 134 144 Women Open-end contracts Fixed-term contracts 22 28 26 137 155 161 7 7 9 Full-time 144 158 166 Part-time 0 4 4 Total hires % Total terminations % 7 7 8 4.86 4.32 4.71 25 15 20 17.36 9.26 11.76 Of which, resignations 15 8 16 Due to retirement 2 1 3 Of which, dismissals (individual, collective) 8 6 1 Labor relations No employee has a collective contract. Concerning organizational changes, 8 weeks of notice are required prior to their implementation. Occupational Health and Safety The work absentee index, equaling for 2011, 1.96 %, is up slightly from 1.35 % in 2010, getting close to the group average (2.76 % in 2010 against 2.89 % in 2011). management All the management is mainly local. Transparency of business conduct The activities of the ZAPA group are regularly subject to risk analysis linked to corruption. Corruption During 2011 no incidents of corruption were reported. performance indicators 14 internal) compared to 97 provided in 2010. compliance declaration 2011 107 corporate sustainability environmental and social performance performance indicators environmental and social performance Czech Republic Heat substitution (in %) (in %) 40 15 30 12.1 2009 2010 2011 7.4 20 6.3 0 11.8 5 6.2 10 27.1 17.5 20 33.1 50 18.4 25 18.1 60 13.5 30 40.0 Natural raw materials substitution 2009 2010 2011 cze 10 0 bu cze 4 120 90 2 60 1 30 2009 2010 0 2011 cze Greenhouse gas bu (g / t of clinker) 3,000 622 697 750 2,400 1,800 300 1,200 150 600 2009 2010 0 2011 cze bu 1,219 1,759 652 681 3,600 0 2011 cze 900 450 2010 bu NO X (kg / t of cement) 600 2009 bu 1,197 1,831 0 1,057 1,764 3 3.4 4.0 150 3.4 4.0 180 5 3.4 4.0 6 120 118 (kWh / t of cement) 126 120 Specific electricity consumption (gj / t of clinker) 123 120 Kiln-specific consumption 639 681 108 2009 2010 2011 cze bu Dust 600 160 450 120 300 80 2009 2010 2011 0 cze 184 147 40 2009 12 0 26 53 150 2010 2011 bu cze Water consumption Waste generation (l / t of cement) (g / t of cement) bu 83.3 % 66.6 % 2,400 50.0 % 1,800 33.3 % 1,200 16.6 % 600 200 0 cze bu cze bu cze bu 2009 Truck 2010 Train Ship 2011 Truck Train 200 0 cze bu 2,726 78 cze 2009 Ship Truck bu % recycled cze bu cze 2010 Train Ship 365 181 150 400 76 186 231 600 400 28 26 0 600 79 127 261 800 31 22 0 800 90 53 184 1,000 35 27 0 1,000 350 130 179 (km / t of cement) 152 27 0 Transport – Outbound 16.6 % 0 2011 cze (km / t of cement) 33.3 % 589 2010 Transport – Inbound 50.0 % 43 0 2009 % rainwater cze 66.6 % 263 2011 bu 524 73 2010 cze 0 327 164 184 2009 0 192 0 113 132 75 30.3 150 32 0 225 359 355 67.1 300 2,709 83 100 % 3,000 2,921 83 3,600 83.3 % 366 80.5 100 % 366 450 375 bu 2011 Truck Train Ship performance indicators 200 compliance declaration 750 197 240 56 253 900 25 237 (g / t of clinker) 357 (g / t of clinker) 15 SO X 109 corporate sustainability environmental and social performance 110 performance indicators environmental and social performance Ukraine trading conditions cement business Volumes Prices * Mkt share rivne 24.0 % 16.8 % 18 % nikolajev * in local currency Cement plants Terminals Ready-mix concrete plants Ukraine Energy resources Most of the energy consumption in the Ukraine cement Environmental indicators plants derives from the fuel used to burn the clinker and Natural resources the electricity consumed to produce the raw materials In the two Dyckerhoff cement plants in Ukraine, most of and cement. Prior to 2010, the only fuel consumed was the raw materials are extracted for production from methane. In 2010 both plants commissioned coal plants. owned natural resources. In the Yugcement plant, calcar- At present, about 98 % of coal is used and only 2 % of eous stone and clay are mined from the quarry located methane gas to burn the clinker. Alternative fuels are about 3 km from the plant. In the Volyn-Cement plant, not yet employed due to their availability on the market. marlstone is extracted from a quarry located about 5 km In 2011 the Volyn plant signed an agreement for the from the plant, and clay at a quarry about 40 km from the supply of alternative fuels near Ryvne, a city of 300,000 plant. Gypsum and kaolin, as natural raw materials, inhabitants, finding a partner which stipulated an agree- are purchased from various suppliers. In addition to these ment with the municipal administration to collect all do- materials, iron minerals are used, originating from mestic waste. According to the programs, this company various sources, and materials deriving from the produc- should treat the waste and then sell it to the Volyn facto- tion of steel and aluminum. In both the plants, iron ry and the material, after treatment, may be used as a slag is used as a by-product from steel processing. The secondary fuel. Another method to reduce the consump- amount of raw materials varies slightly each year. The tion of fuel lies in maintaining careful control of the 2011 average production of cement required the use of moisture of the raw materials, as a way of ensuring the about 3.5 million t of raw materials, of which 11 % optimization of the heat exchange in the kilns and deriving from non natural sources. This figure, which is adding iron slag to the kilns to save energy on the decalci- lower than in 2010, is significantly higher than the fication and evaporation of water. Already a few years group’s average. back the plant of Volyn-Cement made notable progress, environmental and social performance 111 k / c Ratio 2011 2010 11 / 10 1,902 1,534 24.0 100 83.3 37.9 66.6 Capital expenditures € m 14.4 46.2 – 68.8 50 Headcount at year end no. 1,617 1,653 – 2.2 numbers & facts Cement production capacity 3.0 million tons, 2 plants, 3 terminals, 6 ready-mix concrete plants. 2009 2010 2011 33.3 16.6 0 Ratio between clinker used and cement produced ukr bu while the Yug plant had already started to add iron slag Also concerning water consumption, the technology to its kilns in 2010. used for the burning line requires a considerable amount The main fuel used is coal, which during recent years has 11 %, though remaining the worst of the Buzzi Unicem almost completely replaced the use of methane. The group. of water. The specific consumption has dropped by specific consumption of the burning line, directly linked to the technology used, remains the highest of the en- Biodiversity tire group. Various optimization activities will provide a In the territories where our companies operate there are further fall, more than that recorded in 2011. no protected areas like natural reserves. There is only Water resources zone no activity is carried out. The quarries are areas At the Yugcement plant, the process water used to cool with a high biodiversity potential and, in general, extrac- the compressors, bearings, the technological and pro tion operations regard a part of them, while the rest of one very close to the quarry of Volyn-Cement, but in this duction equipment (course or normal grain) is powered the area is already exploited and reclaimed for agriculture. by two pumps drawing from the river Yuzhniy Bug. For this reason, it is necessary to increase stocks and Rain water and run-off water is not used and is taken to use the natural reserves at the same time. Once the extrac- a lake on the slope of a hill. There is a closed-circuit tion work is completed, the Commission for Forestry water feeding plant with inverted water feeding, the pump- deals with the new cultivation at the expense of the site. ing station of which adjusts the overall consumption On the one side, when natural reserves are affected, with the aid of pumps. In the Volyncement plant, process there is an inevitable impact on the biodiversity although, water is used from the Ustia river while the drainage on the other side, the recultivated areas are very inter water in the quarry is used for production. esting since the entire region is void of them. corporate sustainability 23.0 81.5 performance indicators 135 112.5 compliance declaration 166 € m 82.5 79.7 mc / 000 Sales revenue Concrete sales 82.0 79.8 t /000 81.8 79.9 var % Cement sales 112 performance indicators environmental and social performance “Our Kids” project – The center for homeless children in Kiev – Ukraine Greenhouse gases Regarding the atmospheric emissions of the burning line, Since 2005, a Joint Implementation Project has been it is especially worth noting a worsening of 27 % of the aiming to reduce the emissions of greenhouse gases, nitrogen oxide emissions. Concerning dusts and sulphur which relies on the replacement of natural and oxides, on the other hand, there was an improvement high-moisture materials with ground iron slag in kilns. equal to 15 % and 26 % respectively. The specific values of the calcination remained stable Waste (437 kg / t of cement in 2011 against 435 kg / t of cement Waste from semi-finished products, gypsum in pieces in 2010). The production of CO² from combustion per ton of cement increased from 340 to 470 kg / t of cement that are greater than acceptable, and plaster flakes from following the increase in coal consumption from about roads. The reject products unsuitable for other uses (e. g. 60 % in 2010 to about 100 % in 2011. neon bulbs, dead batteries, exhausted oils and motor Atmospheric emissions rous metals, used tires, fire bricks) are then disposed An additional fall in emissions, especially in NOx, is dif of by specialized subcontractors. demolition activities are used to construct the quarry oil, filtering materials, iron and steel rejects and non-fer- ficult to obtain in the wet kilns due to the technological obstacles. The kiln output temperature is too low to The factor relating to the production of waste has dropped allow a reduction in nox with ammonia solution. Instead, by 46 % compared to 2010. All the waste produced is concerning emissions of dust, significant improvements sent to recovery sites. were obtained with the installation of new filters in the Yugcement factory. 113 Social Indicators Training / career progress Workplace diversity Due to its peripheral position with respect to the main Even without having implemented specific policies, all scientific and economic trends, Ukraine has suffered a the staff management procedures in Ukraine directly and real brain drain in the last fifty years. indirectly fight any type of discrimination. For this reason the company also encourages individual In compliance with Ukrainian law, a certain number of training proposals from personnel. disabled people have been hired, mainly on IT systems. In addition the female personnel was increased at mana- Staff participation gerial level. In Ukraine trade unions and workers’ representatives only have consultation powers. The challenge of the near future will be to replace the over-fifties who will retire with a younger workforce. Collective bargaining Collective bargaining works at a national industrial level Staff incentive programs (for the definition of contract minimums) and at corpo- A new MBO (Management By Objectives) incentive pro- rate level (for the awarding of participation prizes or non gram for personnel was recently started in Ukraine monetary benefits). based on company and individual indicators. The program addresses the management of production sites and the HQ and may allow us to obtain very good results upon achieving the objectives set with the relevant manager. compliance declaration Youngsters of the Our Kids center in Kiev supported by Dyckerhoff Ukraina – Ukraine performance indicators corporate sustainability environmental and social performance environmental and social performance Lost-time injury rate 1.25 0 2009 2010 0 2011 ukr cem bu cem 2009 0.34 0.53 2011 ukr cem Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked The headcount in 2011 was 1,617 employees, down com- 0 2010 bu cls Employment 0.36 0.52 0.25 0.08 20.5 0.75 0.50 7.3 10 1.00 0 20 2.0 10.1 30 8.3 40 24.7 1.50 50 28.92 60 0.3 0.57 Injury frequency rate 0.01 performance indicators 0.4 114 bu cem bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours Total employee workforce by contract type and rate of turnover 2011 2010 2009 total workforce 1,617 1,653 1,672 Men 1,197 1,217 1,209 420 436 463 1,616 1,616 1,619 pared to 2010 (1,653), substantially due to the hiring freeze and to an individual termination program as part of a rationalization program regarding the maintenance segment in Volyn (147 recruits against 183 terminations, of which 179 dismissals). Women Open-end contracts Fixed-term contracts Full-time 1 37 53 1,602 1,636 1,639 Part-time 15 17 33 Total hires 147 141 116 % 9.09 8.53 6.94 Total terminations 183 160 226 11.32 9.68 13.52 136 101 152 43 53 56 4 6 18 % Of which, resignations Due to retirement Of which, dismissals (individual, collective) environmental and social performance 115 Average injury duration gg 120 100 80 2011 ukr cem bu cem bu cls Average injury duration = lost days / number of injuries Labor relations Occupational Health & Safety training and prevention The coverage rate is complete. programs The minimum notice period for organizational changes Staff participate in seminars, training and professional to Trade Unions is 9 weeks. courses (illustrated in detail in the indicator concerning training) to implement the professional skills. Occupational Health and Safety Protecting occupational safety is one of the pillars of the In addition, as part of a training plan for employees’ chil- Ukrainian employment system. Healthcare insurance is dren, the assistance program for employees may also available to all the staff who have passed the trial period. cover university education, with a commitment of remain- In case of serious disease, the company reimburses the ing employed by the company for five years at the end cost of healthcare treatment. of the course. The absentee index in 2011 was 2.53 % (notably down Training compared to 3.14 % in 2010). In 2011, 1,325 external training days were held (of which 355 professional training days in Yugcement, among Accidents which in particular plant management and mechanical During 2011 there were no work accidents in the 2 Ukrain- and electrical maintenance) and 7,093 internal training ian cement plants, notably improving the result of 2010. days, almost 6,000 of which were for technical refresher Furthermore, the concrete segment had no accidents for courses on the plants (of which 5,670 in Volyn requested the third year running. also by local legislation for tasks defined “at risk” and for the introduction of coal driven plants, in particular concerning the defrosting of incoming coal). performance indicators 21 47 2010 0 43 25 39 2009 compliance declaration 0 30 20 20 15 40 corporate sustainability 60 116 performance indicators environmental and social performance Volyn-Cement factory, Dyckerhoff Ukraina – Ukraine Activities for local communities Corruption Donations During 2011 no incidents of corruption were reported. Dyckerhoff Ukraine supports the “Our Kids” project, in the context of which a private German Association has Position and participation in public policy and lobbies built a center in Kiev for homeless children. To date the Dyckerhoff Ukraine is a member of the ”European center has grown and from the 12 children who lived Business Association”, the “American Chamber of Com- there at the end of 2008, there are now 35 and the number merce” and the “Italian Chamber of Commerce for continues to rise, making the construction of a second Ukraine”. This involvement is aimed at promoting legis- building necessary. Dyckerhoff Ukraine, which has already lative progress and legal reforms to fight corruption contributed to the center’s construction, assisted “Our and bureaucracy in the country, and build a community Kids” in the creation of a second building by donating the of western and local business to improve the economic concrete and some pallets of cement in bags. environment. Group support for Socialization During 2011 the plant in Volyn celebrated its 135th anniversary. The celebrations took place in the city of Zdolbunov, in the “DKZ” Dim Kulturi Zementnikiv (cultural home for the employees of the plant). The ceremony featured the polyphonic choir of DKZ, mostly comprising employees from the plant, which contributed to the success of the evening, demonstrating the importance of aggregation places where it is possible to spend your free time while enhancing your talent. compliance declaration performance indicators corporate sustainability environmental and social performance 117 performance indicators environmental and social performance Ukraine Natural raw materials substitution Heat substitution (in %) (in %) 60 25 50 20 40 15 30 2009 Specific electricity consumption (kWh / t of cement) 5.9 60 1 30 2009 2010 0 2011 ukr 17.5 0 2011 ukr bu (g / t of clinker) 907 3,600 3,000 697 2,400 600 2009 2010 0 2011 ukr bu 1,528 1,759 1,200 150 1,199 1,831 300 1,764 1,800 2009 2010 2011 909 750 775 681 900 0 2010 NO X (kg / t of cement) 450 2009 bu Greenhouse gas 600 121 118 90 131 120 120 121 120 6.0 180 2 0 bu 150 4.0 3 4.0 5.7 4.0 4 2011 ukr (gj / t of clinker) 5 2010 bu Kiln-specific consumption 6 18.4 0 0 2011 ukr 18.1 2010 10 0 2009 20 11.1 7.4 6.3 0 6.2 5 12.0 10 13.2 30 595 681 118 ukr bu 300 80 0 2009 2010 bu ukr (g / t of cement) 50.0 % 1,800 150 33.3 % 1,200 16.6 % 600 2011 2009 Transport – Outbound (km / t of cement) (km / t of cement) ukr bu bu Ship bu 2011 Truck Train 322 350 130 179 0 0 0 200 75 76 186 231 ukr 2010 Train 0 6 79 127 261 ukr 2009 Truck 0 6 0 5 90 53 184 400 221 600 400 0 % recycled ukr 800 600 200 bu 1,000 2,248 1,722 800 16.6 % 0 2011 ukr Transport – Inbound 1,000 33.3 % 2010 % rainwater ukr 50.0 % ukr bu ukr 2009 Ship Truck bu ukr 2010 Train Ship 365 181 150 bu 66.6 % 0 ukr 0 83.3 % 482 2010 0 bu 100 % 62 2009 0 0 0 0 75 2,709 225 386 2,400 2,921 66.6 % 300 1,491 3,000 1,370 1,370 366 3,600 83.3 % 1,537 355 100 % 1,471 366 450 375 100 Waste generation (l / t of cement) 100 Water consumption 2,726 ukr 2011 208 2011 87 2010 327 164 184 2009 546 0 40 74 188 150 bu 2011 Truck Train Ship performance indicators 120 compliance declaration 160 450 1,154 600 147 200 184 750 20 253 240 28 237 900 357 (g / t of clinker) 1,363 Dust (g / t of clinker) 2,442 197 SO X 119 corporate sustainability environmental and social performance 120 performance indicators environmental and social performance Russia trading conditions cement business Volumes Prices * Mkt share 33.7 % 6.6 % 4 % suchoi log * in local currency Cement plants Russia consumption was 139 kWh / t (– 6 % compared to 2010). The fuel used for the production of clinker, the drying of Environmental indicators corrective agents, and the heating of buildings is meth- Natural resources ane, provided by an independent gas company through At the factory of Suchoi Log, the stone from cement is the transportation system of the body in charge. Com- extracted with explosives from the deposit in Kurnarsky; pared to 2010, the energy consumption deriving from the sandstone is extracted from the deposit in Novo methane increased by 2,587,139 GJ due to the rise in Suckholozhsky; gypsum comes from Kuryinsky. The anhy- production volumes (clinker). The reduction in emissions dride stone is purchased at PJSC “Ural-Gypsum”, gran per ton of clinker (– 4 %) is correlated to the produc- ulated iron slag at PJSC “Svyatogor” and at PJSC “mmk”. tion of clinker through the new line no. 5, which uses the In 2011, the replacement of natural raw materials stood ton of clinker compared to the four wet-process kilns. dry method and records a lower fuel consumption per at 5.4 %, identical to 2010 and slightly lower than the group average. Water resources In 2011, the consumption of water increased by 311,334 Energy resources m³ (compared to 2010) due to the rise in the produc- The electrical power of the PJSC “Sukholozhskcement” tion of cement and clinker. Rain water is absorbed entire- plant is provided by the substations of “Kunarskaya” and ly by the ground. In winter, snow is removed from the “Anna”, and, as reserve contribution, from the substa- road network and taken to green spaces where in spring tion of “Sukhoi Log”. In 2011, the total energy consump- it melts into the ground. The reduced water consump- tion increased by 78,415 MWh compared to 2010 due tion factor is due to the start of the kiln line for dry-pro- to the increase in cement production, while the specific cess production in 2011. environmental and social performance 121 k / c Ratio 2,434 1,820 33.7 83.3 € m 175.5 124.1 41.4 66.6 Capital expenditures € m 36.8 76.2 – 51.7 Headcount at year end no. 1,049 1,190 – 11.8 numbers & facts Cement production capacity 3.6 million tons, 1 plant. 2009 2010 2011 50 33.3 16.6 0 Ratio between clinker used and cement produced rus bu Greenhouse gases ants into the air. The control is carried out by the accred- In 2010 the Russian Sberbank informed the Sukholozhsk- ited industrial hygiene and ecology laboratory based cement factory of having accepted an offer for the joint on the programs and control plans approved and agreed implementation project for the “Construction of produc- with the authorities in charge. In 2011, 1,090 tons of tion line no. 5” based on article 6 of the Kyoto protocol. dust and 3,043 tons of sulphur dioxide were released into Currently, PJSC Sukholozhskcement is waiting for the Min- the atmosphere. istry for Economic Development of the Russian Federation to communicate whether or not it approved the project. The value of NO² is not stable during the year even if the kiln works continuously. In Russia continuous measure- The direct CO² emission factor was 739 kg / t cement, with ured are discontinuous. to the reduction in the clinker content of cement and a The industrial inspections did not show deviations of lower specific consumption of the new burning line. the current emissions from the maximum values admis- ments are not taken during the year, since the values measa reduction equal to 3.5 % compared to 2010, linked sible. In order to reduce the negative impact on the enAtmospheric emissions vironment, the plant started an investment plan for the According to the provisions of the Federal Law on Environ- reconstruction and replacement of obsolete and dated mental Protection, at the plant of Sukholozhskcement bag filters. an industrial environmental control is regularly carried out as part of the Environmental Protection project, Waste which includes the monitoring of the conformity to the Waste such as cement dust and ash deriving from com- maximum standards allowed for the emission of pollut- bustion plants is included in the production process corporate sustainability t /000 Sales revenue performance indicators Cement sales compliance declaration 100 88.7 79.7 11 / 10 var % 89.9 79.8 2010 88.0 79.9 2011 122 performance indicators environmental and social performance Olympics of the Suchoi Log plant – Russia through systems reusing dusts for the production of pany also runs a Hall of Fame; on holidays and special clinker and cement. As for raw materials, iron slag and occasions diplomas are awarded to worthy employees. reject products from other industries are also used. Staff participation Other waste like scrap iron, wooden pallets and general Staff are represented by the Trade Unions and the factory waste are taken to the plant and then sent to authorized delegates, as established by law. companies. Collective bargaining The disposal of waste is carried out by the company The current collective contract (2010 / 2012) lasts three based on its license to collect, use, transport and dispose years and is recognized as one of the best in the area for of waste. the additional benefits it attributes to employees. Social Indicators Staff assistance program Work-Life balance The company provides partial reimbursement for day- In Russia, on Fridays the day staff stops work one hour care. Facilitated terms are applied by the “oCK Sosnovyi early, making up for it during the working days from Bor” structure. Monday to Thursday. Employment Incentive programs The total headcount reduced from 1,190 employees in Also in Russia there is a variable remuneration system. 2010 to 1,049 in 2011, mostly due to the deconsolidation In addition, special acknowledgements are attributed company with 97 employees as at 31 December 2010. of the company OOO Sukhlocemremont, a maintenance during events like Builder’s Day or Women’s day; the com- 123 The orphanage of Suchoi Log supported by colleagues of Dyckerhoff ag – Russia In addition to this 155 people were hired and 199 people left the company, of which 112 for staff reduction (95 Total employee workforce by contract type and rate of turnover in Suchoi Log, 16 in the company specialized in Cemtrans 2011 2010 2009 1,279 transportation and in a start up in Akbulak). total workforce 1,049 1,190 Men 820 942 999 Women 229 248 280 1,041 1,177 1,259 8 13 20 1,049 1,189 1,273 Open-end contracts Fixed-term contracts Full-time Part-time 0 1 6 155 103 155 14.78 8.66 12.12 199 192 425 18.97 16.13 33.23 Of which, resignations 53 74 70 Due to retirement 34 27 89 112 91 266 Total hires % Total terminations % Of which, dismissals (individual, collective) compliance declaration performance indicators corporate sustainability environmental and social performance environmental and social performance Injury frequency rate Lost-time injury rate 1.50 50 1.25 28.92 60 0 2009 2010 bu cem 2009 2010 bu cls 2011 rus cem Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked 0.34 0.53 0.10 0.36 0.52 0.14 0.25 0 2011 rus cem 0.50 0.3 0.57 7.3 24.7 10 0.75 3.4 20 8.3 20.5 10.1 30 1.00 4.3 40 0.17 performance indicators 1.9 124 bu cem bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours Labor relations Should other work positions not be available, at this point, Collective bargaining is applied to 96.6 % of the workforce the employment contract is reapplied. and the contract is usually negotiated at site level between the manager in charge and the workers’ represen- In the presence of an economic crisis, the company, after tative. The content of the contracts is very comprehen- hearing the opinion of the Works Council (workers’ rep- sive and arranged along the structure of the collective con- resentatives), may impose a partial work schedule up to tracts in general existing in Western Europe. a maximum of six months, if personnel reductions may emerge from the situation. If the worker does not accept, In compliance with article 74 of the Employment Code of the employment contract may be withdrawn. the Russian Federation, in case of technological or organizational changes, when the terms and the conditions Occupational Health and Safety contained in the employment contract may not be pro- Each year a trade union meeting is held on the subject, tected, these may be changed, excluding the task of the from which a programmatic accord arises concerning worker. the corrective measures to be made, the economic allocations and the deadlines. The company is obliged to inform the worker about any change to the individual contract at least two months The Work absentee index is 3.18 %, in line with the beforehand. If the worker refuses the new conditions pro- rest of group (even if worse by 1 percentage compared posed, the employer is obliged to offer him / her any to 2010). other position available that is professionally and health- In 2011 three new cases of occupational illness were wise compatible, even if of a lower professional content. reported for lung issues. environmental and social performance 125 Average injury duration gg 120 80 88 100 47 21 30 43 25 2010 2011 rus cem bu cem bu cls Average injury duration = lost days / number of injuries Accidents Professional training with a total of 12,000 days stands In 2011, 6 accidents were recorded, 2 less than in 2010, out, focused on specific task training (plant operators, with a consequent reduction in the related Frequency maintenance, chemists, overhead crane operators, rail Index. The average duration of these accidents, equal to material conductors) and for safety with 3,600 days in 30 days, led to an Index of severity equaling 0.1 (– 29 % total. compared to 2010). Activities for local communities Occupational Health & Safety training and prevention Voluntary beneficial initiatives programs Dyckerhoff set up a non-profit association to assist the Preventive medical intervention programs are envisaged orphans from an institute in Suchoi Log. To date, thanks such as anti-flu and meningitis shots, dental visits, pre- to the association, it has been possible to replace the ventive medical visits, a regeneration medicine program windows and doors of the building, the plumbing and for staff and their families at the Sanatorium, a pro- drainage system have been upgraded and a nurse is gram specifically designed for employees, called ‘mother now on hand. Also created was a sports program for kids and child’, an alcohol and tobacco prevention program. with the purchase of tracksuits and ice-skates for every- Training with an educational trip to St. Petersburg. body. Stays were also funded at a summer camp, together As always, Russia is in pole position for training with 18,670 training days in total (11,563 external and 7,107 Group support for Socialization internal) with almost 18 training days per capita annu- During 2011, at OAO Sukholozhskcement, the second ally (compared to the 14 of the previous year). edition of the “olympic games” was held with the participation of about 300 company employees. The sports event is inspired by the real Olympics with an opening performance indicators 2009 compliance declaration 0 33 20 30 20 40 corporate sustainability 60 126 performance indicators environmental and social performance Track and field event organized by oao Sukholozhskcement – Russia ceremony, lighting of the torch and awarding of medals to the winners. The success of these first two editions convinced the management to transform them into an annual event. Transparency of business conduct The supply agreements are always concluded based on the bids received from not less than three suppliers; products are sold at the prices set in the price list and discounts are granted only after agreement with the company’s top management are reached. Corruption During 2011 no incidents of corruption were reported. compliance declaration performance indicators corporate sustainability environmental and social performance 127 performance indicators environmental and social performance Russia 50 20 40 15 30 10 20 0 2009 2010 2011 rus 10 0 2009 2010 2011 bu rus Kiln-specific consumption Specific electricity consumption (gj / t of clinker) (kWh / t of cement) 1 30 2009 2010 0 2011 rus Greenhouse gas 148 2011 rus bu 1,800 300 1,200 150 600 2009 2010 0 2011 rus bu 2,734 2,400 450 1,831 3,000 739 697 750 767 681 3,600 3,095 (g / t of clinker) 900 0 2010 NO X (kg / t of cement) 600 2009 bu 1,764 0 139 118 60 120 90 2 120 120 4.0 4.0 3 5.2 5.5 5.8 4.0 4 150 157 180 6 5 bu 2009 2010 1,366 1,759 5 5.4 7.4 25 5.4 6.3 60 6.5 6.2 30 0.0 17.5 (in %) 0.0 18.4 Heat substitution (in %) 0.0 18.1 Natural raw materials substitution 773 681 128 2011 rus bu 120 300 80 197 147 0 rus 1,200 16.6 % 600 355 366 2009 0 0 0 0 75 2010 0 2011 rus bu 0 2009 2010 % rainwater rus Transport – Outbound (km / t of cement) (km / t of cement) 0 bu rus bu 2009 Truck 2010 Train Ship 2011 Truck Train 0 1,029 rus bu bu rus 2009 Ship 16.6 % Truck bu rus 2010 Train 0 % recycled rus 0 rus 350 130 179 bu 0 rus 200 26 76 186 231 200 10 130 0 400 79 127 261 600 400 11 120 0 600 90 53 184 800 13 89 0 800 33.3 % 1,059 Transport – Inbound 1,000 50.0 % 2011 rus 1,000 66.6 % Ship 365 181 150 1,800 33.3 % 97 50.0 % 150 83.3 % 0 225 bu 100 % 1,194 2,400 2,967 2,709 66.6 % 300 99 3,000 2,921 3,600 83.3 % 366 100 % 1,704 1,038 881 (g / t of cement) 1,367 Waste generation (l / t of cement) 450 2011 bu Water consumption 375 2010 2,726 rus 2009 957 2011 149 2010 99 2009 327 164 184 0 40 119 25 150 bu 2011 Truck Train Ship performance indicators 160 450 compliance declaration 600 489 200 774 750 13 253 240 18 237 900 357 (g / t of clinker) 941 Dust (g / t of clinker) 184 SO X 129 corporate sustainability environmental and social performance 130 performance indicators environmental and social performance usa trading conditions cement business Volumes Prices * Mkt share selma greencastle – 1.6 % – 5.3 % 9 % stockertown cape girardeau pryor maryneal chattanooga * in local currency san antonio Cement plants Ready-mix concrete plants usa Energy resources The energy consumption of firing the kilns was slightly Environmental indicators lower in 2011 than in 2010 (4.09 GJ / t compared to Natural resources 4.16 GJ / t). Most of the plants recorded a reduction in fuel The production facilities of Alamo, Greencastle, Cape energy consumption, except for a small increase at Girardeau, Festus and Chattanooga showed a significant the Maryneal facility and a more significant increase at increase in the percentage of substitution for natural the Stockertown facility. At Stockertown, the increase resources thanks to the use of synthetic gypsum, with was due to a combination of operational problems related a consequent savings of more than 180,000 tons of to the startup of the tire systems and production cur natural gypsum. This resulted in a 10 % reduction in tailments for inventory control. the quantity of natural gypsum extracted, extending the lifespan of the natural gypsum reserves by the same Overall consumption of electric energy in 2011 remained amount. During the last half of 2012, the Alamo facil- substantially unchanged compared to 2010, amounting ity plans on investing in changes to finish mill no. 1 sys- to about 158 kWh / t. Most of the plants recorded a normal tem that will allow 100 % substitution of synthetic variability. The most significant changes were a reduc- gypsum. The Greencastle and Alamo facilities significant- tion at Maryneal and an increase at Pryor. The reasons for ly increased the use of water treatment residues such the changes in power consumption are most likely at- as filter cake and residual sludge generated by automo- tributed to efficiencies related to production levels. Pryor bile component manufacturers. Cape Girardeau and saw a significant decrease in production and Maryneal Festus used about 3,700 tons of alternative raw materials. had improved performance in 2011. In the USA, the fuel The substitution percentages from alternative raw ma- for firing the kilns consisted of 38 % coal, 36 % pet- terials increased from 5.7 % in 2010 to 6.6 % in 2011, coke, 2 % natural gas and 24 % alternative fuel. with significant increases at the Festus facility (10.4 %) and Chattanooga facility (9.6 %). environmental and social performance 2011 2010 11 / 10 131 k / c Ratio – 1.6 2,222 – 1.4 100 t /000 4,267 1,758 142.7 83.3 Sales revenue $ m 776.6 796.6 – 2.5 66.6 Capital expenditures $ m 33.6 46.9 – 28.4 50 Headcount at year end no. 2,290 2,410 – 5.0 Aggregate sales numbers & facts Cement production capacity 9.5 million tons, 8 plants, 31 terminals, 77 ready-mix concrete plants, 6 aggregate quarries. 2009 2010 2011 33.3 16.6 0 Ratio between clinker used and cement produced usa bu The total substitution percentage for alternative fuels in the entrance of cold air. In 2011 an operational change 2011 was 25.3 % compared to 23.5 % in 2010. Cape was implemented to reduce the electric consumption in Girardeau and Greencastle continued to utilize very high the kiln draft fans., water sprays for cooling the gases quantities of alternative fuel, with a substitution per was employed which more than doubled the amount of centage exceeding 50 %. Cape Girardeau was able to re- water used. In August of 2011, Festus completed test- place 53.2 % of their fossil fuel with alternative fuel ing to set a higher temperature for regulatory compliance and Greencastle was slightly less with 52.6 % replace- which will allow reduced water consumption for the ment. Both Maryneal and Pryor use only tire feeding future and return to 2010 levels. systems and are limited to lower levels of fuel substitution. Stockertown began operation of their non-hazard- The Greencastle facility is a semi-wet-process plant ous alternative fuel system in July 2011. The system was and the quantity of water consumed is the highest among commissioned using tire derived fuel mainly on kiln the Buzzi Unicem USA plants (about 48 % of the total). no. 3. The facility was able to achieve 3.1 % substitution The increase in the quantity of water used per ton of ce- for the year. ment is mainly due to the greater water requirement linked to the treatment of the kiln dust, which increased Water resources by more than 250 %. The Festus, Missouri facility was the most efficient in using water resources with the specific consumption of In 2011, at Pryor and Greencastle, about 78 % and 98 % water equal to 0.136 cubic meters per ton of equiva- respectively of the water consumed was rain water. lent cement in 2011. However, this was a significant increase from 2010 levels. The Festus facility has a reg In 2011, the Chattanooga factory significantly increased ulatory obligation to maintain discharged gases from the the use of tire rejects as fuel. This led to a 37 % increase kiln system below a certain temperature. To accom- in the process water consumed in the kiln. plish this, the temperature was mainly controlled through corporate sustainability 6,275 2,192 performance indicators 6,177 compliance declaration t /000 mc / 000 93.7 79.7 Concrete sales 93.1 79.8 Cement sales 93.1 79.9 var % 132 performance indicators environmental and social performance Open-air laboratory near the plant in Stockertown – usa Biodiversity Greenhouse gases In the US, the Federal Endangered Species Act and the The EPA (US environmental protection agency) is imple- Clean Water Act deal with the protection of flora and menting a series of provisions introduced in 2010 which fauna at risk, the related habitats and other sensitive eco- include the adoption of a regulatory program for each systems. Furthermore the governments of the various new industrial source, or any existing source which intro- states apply separate laws aiming to protect and restore duces a change resulting in an increase in GHG. The sensitive natural resources, such as lakes, rivers and facility must identify and implement the best control tech- creeks. To conform to these programs, Buzzi Unicem USA nology available (BACT) to reduce greenhouse gases. must undertake to respect the protected species and Since the Buzzi Unicem USA plants were existing facili- environments and guarantee minimum industrial impacts ties when these regulations were drawn up and have on the environment. not introduced changes responsible for significant increases in greenhouse gas emissions, they are not subject The plants of Festus and Cape Girardeau are on the Mis- to the BACT requirements. sissippi River and use barges to receive materials and ship products. Based on the studies carried out, the sec- At the moment, the only formal programs to reduce green- tions of the river where the plants are located repre- house gases continue to be implemented by various sent the ideal habitat for the Pallid sturgeon to feed and Regional Bodies, including the Midwestern Regional Green- reproduce. The Pallid sturgeon is a protected species house Gas Reduction Accord (MRGHGRA), an organiza- at risk of extinction. Nevertheless, in 2011, no hazard for tion encompassing several states (including Illinois) em- these habitats was reported in correlation with the ac- ployed to establish a multi-sectorial system of “limits tivities of the plants. and exchange”. USA plants must inform the EPA of the greenhouse gas plant increased the CKD (Cement Kiln Dust) removal rate, emissions for all the non-mobile fuel sources at the plants, thereby removing the sulfur from the kiln system and using a continuous monitoring system to record CO² emis- reducing the quantity of sulfur available for the formation sions or prescribed calculations. of SO². Greencastle also realized an increase in the use In normal conditions, the specific CO² emission factor for this plant is on average equal to 0.87 t CO² / cement. fuels in the kilns for the production of clinker reduces the emissions of NO x and SO². of non-hazardous alternative fuels. The use of alternative There are two main reasons for the increase in emissions: the amendment of the assessment system in some The Pryor plant showed an important reduction in the plants, passing from the calculations of the World Business volumes of specific emissions of NO x compared to 2010, Council for Sustainable Development (WBCSD) to CO² measurement through monitoring and less effective oper- at the same time showing an increase in the volume of ations from a fuel point of view. specific emissions of SO². Due to the persistent American economic crisis, in 2011 only Kiln no. 3 was operational, creating a 31 % reduction in the production of clinker. Atmospheric emissions Based on the tests carried out on the emissions, Kiln A SNCR and ammonia injection are commonly used to 3 showed results of NO x notably better compared to Kiln control emissions of NOx in the kiln discharge stacks below 1 (with a reduction of 60 %). the regulatory limit. The plant in Stockertown achieved a reduction equal In 2011 the Buzzi Unicem USA plants reported total esti- to about 34 % of the volumes of specific emissions of NO x mated emissions equal to 10,000 tons of NO x, 2,400 tons and about 35 % of the volumes of specific emissions of SO² and 250 tons of particulate matter attributed to kilns, clinker coolers and raw mills. Under normal condi- of SO². The reduction in NO x emissions took place thanks to two reasons. Firstly, in 2011 stricter state regulations tions, the average values of the specific emissions of were introduced for the first time, which led to a reduction the plant are 1.85, 0.45, and 0.05 kg / t clinker respective- in permitted emissions. Secondly, the plant started ly for NO x, SO² and dust. burning tires to obtain fuel to be used in both its kilns, thus contributing to the reduction in the quantity of NOx Compared to 2010, in 2011 the overall specific emission produced. The practice above also contributed to reduc- values of NO x, SO² and particulate matter were lower respectively by 5 %, 15 % and 30 %. ing SO² emissions. Furthermore, the Stockertown plant replaced part of the petcoke (traditionally 100 % used) with coal, containing a lower quantity of sulfur. The changes recorded for these values compared to 2010 are the result of various factors. The Greencastle plant Buzzi Unicem USA estimates reaching similar levels of managed to obtain greater operational stability of the kilns emissions in all its plants in 2012. The site, which more compared to 2010. A stable operation of the kiln helps than any other has the potential to improve its emis- to reduce the concentrations of NO x and SO² in the dis- sions of NOx and SO², is the one in Stockertown, which con- corporate sustainability charge gases. In addition, in 2011, the Greencastle performance indicators In compliance with national regulations, the Buzzi Unicem 133 compliance declaration environmental and social performance 134 performance indicators environmental and social performance tinues to make improvements to its fuel plant based on oils and lubricants are reused to replace new oil in the use of tire rejects with the purpose of increasing its open lubrication systems such as chain conveyors or input consumption of alternative materials. seal mechanisms on the kiln where possible. Waste On-site reuse can involve reintroduction of used mate The Buzzi Unicem USA plants generated about 18 % rials such as spent refractory as alternative raw materials more waste in 2011 compared to 2010, with CKD (Cement where product quality allows. Kiln Dust) being the predominant waste generated. Buzzi Unicem USA expects waste generation in 2012 to About 82 % of the total waste produced and is generated return to about the same waste production volumes as by three of the eight US cement facilities operating. CKD in 2010. Since the US economy is not excepted to recover generation varies from one plant to another based on the significantly in 2012, the plants will remain at reduced production capacity and quality. Dust is removed from production. In 2011, the ratio between the waste gener- the kilns for the purpose of reducing alkali, sulfur or chlo- ated and the waste recovered for beneficial reuse in the rine and avoid operating problems. production cycle was 1 / 12. The CKD removed from the kilns may be disposed of in Social indicators on-site landfills or sold for beneficial reuse such as a Workplace diversity lime substitute. Buzzi Unicem USA has an ongoing pro- Starting from the second half of the last century, in the gram to minimize the generation of waste through the USA a highly detailed legislation was developed with improvement of control mechanisms where possible and the aim of eliminating discrimination at worksites. Among if dust is generated to find outlets for a beneficial reuse. other things, it requires the sending to the Commission for Equal Opportunities of an annual report on the com- The increase of CKD generation in 2011 may related to position of the personnel employed. higher alternative fuel usage resulting in higher chlorine volumes in the kiln system and the need to increase the Staff incentive programs removal of dust. The situation is differentiated. Non-CKD waste materials are also managed to minimize Buzzi Unicem USA has an incentive program for the generation and disposal. Each Buzzi Unicem USA facil- management and one for the rest of the staff linked to the ity makes every effort to minimize the production of waste profitability of the company. and undertakes to recycle any wastes materials gener ated on site. When the material cannot be recycled on Alamo does not provide any stock granting / option plan site, recycling alternatives are looked for offsite. Only or profit-sharing bonus. in cases where recycling on or off site is not available or feasible, are the waste streams disposed. E. g., used At Buzzi Unicem USA there are training programs to fluctuates from 8 % at Alamo Cement, to 12 % at Buzzi bridge any individual gap or for career progression. In Unicem USA up to a peak of 38 % at Alamo Ready Mix, specific and more limited cases, university fees paid mostly caused by the disturbance in the labor market for to attend courses of interest for the company are refunded. drivers, due to an increase in oil exploration in southern Texas. Collective bargaining In Buzzi Unicem USA collective contracts or agreements are in place at the sites specified in the chart below. Total employee workforce by contract type and rate of turnover 2011 2010 2009 total workforce 2,290 2,410 2,186 Men 2,112 2,226 2,004 178 184 182 2,289 2,410 2,183 Site: Trade union organization: Cape Girardeau Plant, Paducah & Nashville Terminal PACE * (now a.k.a. usw) Festus Plant Boilermakers Women Cape Girardeau Alternate Fuels PACE * (now a.k.a. usw) Open-end contracts Greencastle, Pryor, Oglesby Plants & Bonner Springs, Milwaukee Terminals Boilermakers Fixed-term contracts Stockertown Plant Teamsters (Transport) Maryneal Plant & Dallas Terminal Steelworkers Memphis Ready Mix Teamsters (Transport) Full-time *P ACE – now also known as USW following the merger with United Steel workers’ of America – is the United Steel, Paper and Forestry, Rubber, Manufacturing, Energy, Allied-Industrial and Service Workers International Union. 0 3 2,398 2,176 Part-time 12 12 10 Total hires 329 332 344 14.37 13.78 15.74 449 411 402 19.61 17.05 18.39 223 204 129 62 47 46 164 160 227 % Total terminations % Of which, resignations Due to retirement Of which, dismissals (individual, collective) Employment 1 2,278 Dorsett Rmc subsidiary recorded in Alamo from April 2010 for 303 units. The headcount in the USA recorded a notable decrease, with 120 employees less equally divided between Buzzi Unicem USA and Alamo (from a total of 2,410 employees Labor relations at the end of 2010 to 2,290 at the end of 2011). The situation is differentiated and depends on the company and the geographic location. Regarding Buzzi Unicem USA, the reduction was due to the hiring freeze as well as to a certain number of dis- In Buzzi Unicem USA the personnel covered by collective missals by the operational personnel involved in tempo- bargaining totals 60.1 %. Trade unions vary depending rary layoffs programs. on the factory and the geographic location; overall there are four trade unions which the company interacts with corporate sustainability The turnover ratio, which is on average equal to 20 %, performance indicators Training / career progress 135 compliance declaration environmental and social performance environmental and social performance 0 2009 2010 usa cem 0.25 0 2011 usa cls bu cem bu cls 2009 0.58 0.34 0.53 0.75 1.05 24.7 7.3 10 1.00 0.50 15.2 20 10.1 30 13.2 24.8 8.3 20.5 28.92 40 0.59 0.36 0.52 1.25 43.7 1.50 50 49.4 60 1.21 Lost-time injury rate 0.3 0.57 Injury frequency rate 0.74 0.76 performance indicators 16.2 136 2010 usa cem 2011 usa cls bu cem bu cls Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked Lost-time injury rate = lost days × 1,000 ⁄ worked hours (Teamsters = Transport, Boilermakers = Boilers, Steelwork- the staff from May 2011 and at the time of preparing these ers = Steel, PACE = steel, paper, forestry, rubber, manu- financial statements has some workers still suspended. facturing and energy component of the allied-industrial and service workers international). Occupational Health and Safety At Alamo Cement Company no employee has a collective Unicem USA sustainable development strategy, in 2011 contract. various programs were implemented concerning occupa- Based on the continuous improvement plan and Buzzi tional safety and industrial hygiene. Minimum notice period concerning organizational changes The work absentee index in 2011 was 1.92 % slightly but In the case of closure, even temporary, of a plant the Work- appreciably down compared to 2010 (2.20 %). er’s Adjustment and Retraining Notification Act (w.a.r.n.) provides for any company that employs a minimum of No professional illnesses were reported. 100 employees to communicate in writing and at least 60 days in advance, any reduction of staff for the defini- Accidents tive closure or the suspension, also temporary, of the During 2011, 35 accidents were recorded in the 8 US production activities at a plant exceeding six months, cement plants, with days of absence totaling 2,788. Both should there be a loss, even temporary, of work for at these values are worse than in 2010. The same can be least 50 employees for each period of thirty days within consequently said for the frequency index, equal to 15.23 the abovementioned six-month period. (+ 15 %), and the index of severity 1.21 (+ 15 %). The average duration of the accidents was 80 days, identical In 2011 temporary suspensions lasted one to two months, excluding Pryor, Oklahoma, which suspended part of to 2010. environmental and social performance 137 Average injury duration gg 120 80 80 80 100 corporate sustainability 47 21 13 43 2010 usa cem 2011 usa cls bu cem bu cls Average injury duration = lost days / number of injuries On the other hand in the concrete sector an increas For a very limited number of workers a contribution was ingly higher Frequency index is recorded, equal to 43.7, acknowledged to attend university courses or non-uni- against an industrial average equal to 24.7. versity professional courses directly or potentially pertaining to the corporate role held or to be held in the fore- Occupational Health & Safety training and prevention seeable future. programs Buzzi Unicem USA, in addition to the Healthcare Assis- The main goal is to show that attending the course will tance Program for employees, provides a healthcare assis- notably improve the performance of the user or will tance program for staff and their families. develop his / her professional skills in light of growing responsibilities within the company. In 2011 flu shots and informative seminars on various diseases were offered. In 2011, four employees attended university courses, three to attain a first degree and one to attain a Master’s Training degree. 1,146 external and 3,601 internal training days were provided, with more than 90 % of the courses supplied Local hiring procedures and percentage of local senior concerning health and safety in the workplace. management In Buzzi Unicem USA at plant manager level and the Currently Buzzi Unicem USA has suspended the Repay- level of managers’ direct reference people, the percent- ment Program for the expenses incurred for University age of locals and people not living in the neighboring fees. areas is varied; in fact it often happens that to advance performance indicators 2009 compliance declaration 0 25 20 24 40 45 15 30 20 60 138 performance indicators environmental and social performance ieee / pca delegation visit to the Festus plant – usa careers, employment is offered, at certain levels, for In Texas, Alamo Cement Co. sponsored the 16th “Alamo professional growth at other sites. Annual Golf Tournament” to raise funds for religious Activities for local communities people took part in the event and 3,900 dollars were Voluntary beneficial initiatives raised for the Special Olympics of South Texas Charity and non-profit organizations in South Texas. About 143 Buzzi Unicem USA organized the collection of used tires at and 3,900 dollars for the Casey Wells Scholarship the production sites that use them as fuel to produce Fund, a fund offering college scholarships to high school energy for kilns. In addition, collection programs for recy- students. cling of computers, toner cartridges, cell phones, paper, aluminum cans and batteries were implemented. Group support for the environment In 2011 the plant in Stockertown received the PCA The Pryor site organized a food collection which meant Sustainable Manufacturing Award for Outreach for the about 450 kg of food were donated to the local food promotion of greater environmental awareness among bank. local schools and organizations, as well as for the creation of an open-air laboratory to improve student’s learning Donations opportunities. Before creating a space for students and Buzzi Unicem USA participates in various initiatives the local population, it was necessary to redevelop the (donations, fund collections) to support the local commu- area and especially restore the flora and ensure safe access. nities where it works and assists various charitable About 70 trees, 100 plants and 1.6 km of clover were organizations that take care of less fortunate children, the planted. In addition, entrance routes, parking lots, paths most important being “The United Way”. It also sup- and stairways were arranged for the most uneven parts. ports The American Heart Association and The American The plant transformed an unused and difficult area into a Cancer Society. 139 flourishing area, full of life which is now available to Also Alamo Cement Co. dealt with these subjects by pro- students and locals. viding specific training concerning the “Basic Principles Transparency of business conduct ulation Statues” to 78 employees, including managers of u.s. Antitrust Law and Basic Antitrust and Trade RegThe legal office periodically informs Buzzi Unicem USA and sales reps. Provided was also specific training on the of the potential risks for the sales area. Furthermore, methods through which it is possible to recognize viola- the sales, purchases, finance, marketing and government tions, using video presentations and distributing suitable affairs areas are periodically monitored to ensure illustration materials. that the company acts in compliance with the laws of the United States FCPA (US Foreign Corrupt Practices Act) Corruption and RICO (Racketeer Influenced and Corrupt Organization During 2011 no incidents of corruption were reported. Act). Position and participation in public policy and lobbies Alamo Cement Co., which works in an environment Buzzi Unicem USA is a member of the Portland Cement where the total risk of corruption is low, adheres to the Association (PCA), and is represented in various com- already mentioned RICO federal law. mittees of the PCA, such as the Environment and Energy Committee (e & e), National Emissions Standards for Training on ethics and transparency Hazardous Air Pollutants (neshap) and Climate Change Buzzi Unicem USA organized a training course also cov- Policy (cpp), which work towards legislation which ering anti-corruption matters. 44 people took part. fairly implements the greenhouse-gas reduction objectives. compliance declaration Fishing competition at the factory of Pryor – usa performance indicators corporate sustainability environmental and social performance 140 performance indicators environmental and social performance Creation of a totem pole at the entrance to the Festus plant, mo – usa Alamo Cement Co. is a member of Alamo Area Council of For the violation of the safety rules, about 61,500 dollars Government (AACOG), an organization where local, have been paid, while the sum due for non compliance state and national matters are discussed to provide suitable with laws and tax payment schedules is about 14,300 suggestions to the competent bodies, in particular con- dollars. cerning the environment. At the Stockertown production site, 31,394 dollars had to The company actively participates in the South Central be paid for violating the CEM (Continuous Emission Texas Cement and Lime Manufactures (SCTC / LM), Monitoring). consisting of four cement manufactures and one lime manufacturer. At state level, Alamo Cement Co. is involved in the Texas Association of Business (TAB), which deals with subjects concerning the environment, human resources and legislation. It is also a member of the Texas Cement Producers Group (TCPG) and the Portland Cement Association (PCA). Sanctions and fines received for non compliance with laws and regulations Two administrative procedures have been opened against Buzzi Unicem USA for the violation of state and federal laws concerning emissions and safety in the mines. 141 compliance declaration The Sunken Gardens obtained from the first quarry in Alamo – usa performance indicators corporate sustainability environmental and social performance performance indicators environmental and social performance usa 25 50 20 40 15 30 10 20 7.4 2010 2011 usa 10 0 2009 2010 2011 bu usa Specific electricity consumption (gj / t of clinker) (kWh / t of cement) 60 1 30 2009 2010 0 2011 usa Greenhouse gas 158 usa bu 872 3,000 697 2,400 1,800 300 1,200 150 600 2009 2010 0 2011 usa bu 1,854 1,759 801 681 841 3,600 450 0 2011 (g / t of clinker) 900 600 2010 NO X (kg / t of cement) 750 2009 bu 1,956 1,831 0 118 90 2 1,986 1,764 3 120 120 120 4 4.1 4.0 150 4.2 4.0 180 5 4.2 4.0 6 160 Kiln-specific consumption bu 158 6.3 5.7 6.2 2009 5 0 6.6 60 5.8 30 23.5 17.5 (in %) 25.3 18.4 Heat substitution (in %) 22.6 18.1 Natural raw materials substitution 681 142 2009 2010 2011 usa bu Dust 750 200 0 (g / t of cement) 50.0 % 1,800 33.3 % 1,200 16.6 % 600 384 366 47.3 53.8 366 84.0 231 75 0 2009 2010 0 2011 usa bu 2009 2010 % rainwater usa usa bu usa bu 2009 Truck 2010 Train Ship 2011 Truck Train 0 365 181 150 bu 34 152 74 usa 200 327 164 184 76 186 231 0 84 44 118 200 79 127 261 400 89 50 155 600 400 90 53 184 600 113 19 117 800 usa bu usa bu usa bu 2009 Ship % recycled usa 34 143 203 (km / t of cement) bu 350 130 179 Transport – Outbound (km / t of cement) 16.6 % 0 32 135 189 Transport – Inbound 800 50.0 % 2011 usa 1,000 66.6 % 33.3 % 0 1,000 83.3 % 21 2,400 bu 100 % 27 66.6 % 9,986 3,000 53 3,600 83.3 % 2,921 100 % 388 355 450 375 10,806 Waste generation 150 48 68 usa (l / t of cement) 225 2011 bu Water consumption 300 2010 11,743 usa 2009 2,726 2011 40 2,709 2009 48 253 2010 150 0 80 237 357 300 120 449 450 147 160 532 600 Truck 2010 Train Ship 2011 Truck Train Ship performance indicators 240 compliance declaration 900 197 (g / t of clinker) 697 (g / t of clinker) 184 SO X 143 corporate sustainability environmental and social performance 144 performance indicators environmental and social performance Mexico trading conditions cement business Volumes Prices * Mkt share 13.6 % 5.9 % 12 % cerritos apazapan tepetzingo * in local currency Cement plants Ready-mix concrete plants Mexico kilns consisted of 99.1 % petcoke, 0.84 % dense fuel oil Environmental indicators lubricates, and lubricant soaked fibers along with discard- Natural resources ed rubber materials generated by maintenance oper During 2011, a total of 8,744,868 tons of raw materials ations. and 0.05 alternative fuels. The latter included used were used at the plants in Tepetzingo, Cerritos and Apazapan. Water resources The specific consumption of water in 2011 was on aver- The Apazapan plant began using iron slag as an alterna- age equal to 195 l / t of equivalent cement. tive raw material at the end of the year, contributing about 1 % replacement of raw materials. The facility plans Within the group, the plant in Cerritos recorded the most on increasing usage of the slag material through 2012. efficient use of water, consuming only 70 liters per ton of equivalent cement. The Tepetzingo and Cerritos facilities were not able to utilize alternative raw materials in 2011 but continue to search for feasible materials to be used. The cement plants of Tepetzingo, Cerritos and Apazapan are equipped with water treatment systems that allow waste water to be used reused to irrigate green areas. Energy resources Thanks to this system, no waste water is discharged into 2011 equaled 3.38 GJ / t of clinker. The consumption of the local lakes, rivers and water courses. electric energy in 2011 remained constant from 2010 at 88 kWh / t of equivalent cement. The fuel used in the environmental and social performance 2011 2010 11 / 10 145 k / c Ratio 13.6 1,800 – 2.7 100 t /000 230 550 – 58.1 83.3 Sales revenue $ m 662.3 565.8 17.1 66.6 Capital expenditures $ m 56.3 102.0 – 44.8 50 Headcount at year end no. 1,174 1,164 0.9 Aggregate sales numbers & facts Cement production capacity 6.3 million tons, 3 plants, 57 ready-mix concrete plants, 2 aggregate quarries. 2009 2010 2011 33.3 16.6 0 Ratio between clinker used and cement produced mex bu Biodiversity Greenhouse gases The main impact on biodiversity lies in the loss of habitat As members of the National Cement Chamber (CANACEM), due to the removal of the vegetation and the use of the an initiative supported by the national authorities is territory as a consequence of the extraction work in the currently underway, aimed at quantifying the CO² emissions produced by the cement industry throughout the quarries. country. Precise objectives have been set for the next 10 The plant in Cerritos has a nursery where species be- to 20 years and the initial goal is to focus on the reduc- longing to the local flora are cultivated; these plants are tion of the clinker percentage in cement, and to increase then used for the reforestation of the quarry which to the use of alternative fuels. date the period in question, concerned has involved more than 97,802 m² of land. Atmospheric emissions Since a minimal percentage of alternative fuel is current- Programs are in place for the protection and transfer ly being used, federal law does not impose using a con- of plants and animals safeguarded by environmental reg- tinuous monitoring system; nevertheless, there is an obli- ulations at national and global level. More than 6,174 gation to carry out annual analyses of the emissions at examples of flora, and about 52 of fauna, including mam- each of the three plants. Emision sources are fitted with mals, reptiles and birds, have been saved during the dust particle mitigation systems such as bag filters or period. electrostatic precipitators. In addition, tank trucks peri- In addition there are buffer zones where the original eliminate dust emissions. The emissions of specific dust vegetation is maintained and acts as habitat for the vari- during 2011 were 42 g / t of clinker, therefore lower odically pour the water on the roads of the quarry to ous species. corporate sustainability 4,904 1,752 performance indicators 5,570 compliance declaration t /000 mc / 000 78.6 79.7 Concrete sales 78.4 79.8 Cement sales 78.0 79.9 var % 146 performance indicators environmental and social performance Tepetzingo plant – Mexico than in 2010, when this value was 117 g / t of clinker. The Training / career progress drop is due to the maintenance of the bag filters in the Special conditions are envisaged for entry and career Cerritos plant. advancement (foreman / manager) for those holding degrees and diplomas from agreed institutes. Waste In the three cement plants waste management plans are Staff participation adopted for the management, storage and final des Though there is no regulation concerning the participation tination of any reject materials produced in the plants. of the staff in the corporate bodies, normally weekly production and maintenance meetings are held where var- The 3 factories follow a planned hierarchy envisaged for ious issues are tackled with the contribution of the work- managing of waste. First an attempt is made to prevent ers. and minimize the production of wastes and, if this is not feasible, to reuse or recycle it. Furthermore, attempts Staff assistance programs to recover as much energy as possible are made. If none Cementos Moctezuma recognizes benefits to employees of these options are applicable, the waste is disposed that go beyond the legal provisions; in particular: the of with authorized companies. canteen with discounted prices, supplementary pension funds that are not compulsory either by law or by col- Social Indicators lective bargaining, healthcare insurance for major inven- Staff incentive programs tions, life insurance and general accident insurance for A bonus is provided based on the profitability parameters, all the staff. whereas shares are not granted to employees. 147 Worker at the quarry at Tepetzingo – Mexico Employment The Mexican headcount has remained substantially sta- Total employee workforce by contract type and rate of turnover 2011 2010 2009 total workforce 1,174 1,164 1,055 Men 1,038 1,035 933 136 129 122 1,155 1,133 999 ble with an increase of 10 employees (from 1,164 people at 31 / 12 / 2010 to 1,174 people at 31 / 12 / 2011). Women Open-end contracts Fixed-term contracts Full-time Part-time Total hires % Total terminations % Of which, resignations Due to retirement Of which, dismissals (individual, collective) 19 31 56 1,174 1,164 1,055 0 0 0 197 271 190 16.78 23.28 18.01 187 162 231 15.93 13.92 21.90 146 116 138 5 1 2 36 45 91 Including 15 apprentices (10 white collars and 5 blue collars) compliance declaration performance indicators corporate sustainability environmental and social performance performance indicators environmental and social performance Injury frequency rate Lost-time injury rate 1.50 54.8 60 0 2009 2010 mex cem 0 bu cem 2010 bu cls mex cem Injury frequency rate = number of injuries × 1,000,000 ⁄ hours worked 0.10 0.78 0.34 0.53 1.13 2009 0.36 0.52 0.25 0.09 0.50 0.15 0.75 2011 mex cls 1.14 1.00 0.3 0.57 26.5 7.3 32.8 20.5 3.4 10 8.3 20 10.1 30 5.4 40 24.7 1.25 28.92 50 3.9 148 2011 mex cls bu cem bu cls Lost-time injury rate = lost days × 1,000 ⁄ worked hours Labor relations Also regarding the severity of these accidents, on average The collective bargaining coverage is 45.8 % and is gen- lasting 28 days, the index of severity fell 38 % com- eralized for all the operational personnel both in the pared to 2010, confirming excellent values, about a third cement and concrete segment. The minimum period to of the segment’s value. apply organizational changes set by regulations is 2 weeks. On the other hand it is a different story for the concrete sector, where 45 accidents were recorded, which led Occupational Health and Safety to an Index of Severity equal to 26.5 and a Frequency Various programs are implemented such as, for example, Index equal to 0.78. Both the indicators are slightly the protection of airways and hearing, training on the higher than the average values of the concrete segment. use of personal protection equipment, handling of hazardous materials, first aid and fire fighting courses. Training In total in Mexico 3,552 training days were held, all The absentee rate at the Mexican sites was 1.34 % external, of which 540 training days focused on safety. against 0.61 % in 2010 and 0.62 % in 2009. No professional illnesses were recorded. Local hiring procedures and percentage of local senior management Accidents Generally, at supervisor and middle management level, While at the cement plants of Tepetzingo and Cerritos local personnel prevails. no accidents were reported, in Apazapan there were 10. The high number of working hours in any case kept Also 80 % (8 out of 11) of the Top management is Mex- the Frequency Index in Mexico at excellent values (equal ican. to 3.4 for a decrease of 37 % compared to 2010). environmental and social performance 149 Average injury duration gg 120 100 80 47 21 28 29 2010 mex cem 2011 mex cls bu cem bu cls Average injury duration = lost days / number of injuries Activities for local communities soccer team for students aged 13 to 17 to become part Voluntary beneficial initiatives of which a good average must be kept at school. In Mexico various training courses are held; in Tepetzingo the program called “Selva Nuestra” continued, with the Transparency of business conduct aim of building environmental awareness in children and In the accounting period, various audits were conducted teens aged 6 to 15 in the local community. In Cerritos in several areas, considering in particular those exposed an apprenticeship program and professional qualification to the possible risk of corruption and conflicts of interest. courses for young people and adults are in place. Still in Cerritos the “environment day” was celebrated, during Currently being assessed is the implementation of a which an attempt was made to raise awareness in stu- Complaint Mailbox, where employees and stakeholder may dents from nearby communities on environmental issues. report any act of corruption that affects them or that they are aware of. In Apazapan the support necessary to repair some streets near the plant was provided. Corruption During 2011 no incidents of corruption were reported. At the production sites of Tepetzingo and Apazapan the health fair was held during which free medical assistance Position and participation in public policy and lobbies was provided to a host of people. Moctezuma is a member of the National Cement Chamber. All three plants support students in the local communities by donating school material and assigning scholarships to deserving students. In order to encourage young people to study, the production site in Tepetzingo sponsors a performance indicators 2009 compliance declaration 0 28 35 43 25 20 24 21 30 20 40 corporate sustainability 60 performance indicators environmental and social performance Mexico 50 20 40 15 30 10 20 2009 2010 2011 bu mex Specific electricity consumption (gj / t of clinker) (kWh / t of cement) 4 120 60 1 30 2009 2010 0 2011 mex Greenhouse gas 2011 mex bu (g / t of clinker) 750 3,000 659 697 3,600 659 681 900 2,400 450 1,800 300 1,200 150 600 0 2010 NO X (kg / t of cement) 600 2009 bu 2009 2010 0 2011 mex bu 2009 2010 2,987 1,759 0 85 90 2 2,441 1,764 3 3.4 4.0 150 3.3 4.0 180 5 3.4 4.0 6 120 Kiln-specific consumption bu 118 mex 0 88 2011 120 2010 88 2009 2,755 0 10 1,831 5 0.1 7.4 25 0 6.3 60 0 6.2 30 0.1 17.5 (in %) 0.1 18.4 Heat substitution (in %) 4.0 18.1 Natural raw materials substitution 656 681 150 2011 mex bu 200 600 160 527 0 2010 2011 2009 80 80 42 150 253 357 300 120 291 237 450 40 0 mex 2009 2010 2011 bu mex Water consumption Waste generation (l / t of cement) (g / t of cement) bu 100 % 3,000 83.3 % 66.6 % 2,400 50.0 % 1,800 33.3 % 1,200 16.6 % 600 bu mex 2009 Truck bu mex 2010 Train Ship bu 2011 Truck Train 0 mex bu mex 2009 Ship % recycled mex Truck bu mex 2010 Train Ship 365 181 150 350 130 179 200 0 0 0 0 0 mex 76 186 231 400 107 76 600 400 79 127 261 600 70 87 800 90 53 184 800 83 85 1,000 0 2011 bu 1,208 (km / t of cement) 1,288 Transport – Outbound (km / t of cement 1,000 2,726 55 263 2010 mex Transport – Inbound 200 580 2,921 74 2009 % rainwater mex 16.6 % 0 79 1 2011 bu 50.0 % 1,248 2010 mex 0 66.6 % 33.3 % 327 164 184 2009 0 44 0 0.0 0 0.3 178 0.0 75 171 150 195 225 310 355 300 2,709 81 3,600 83.3 % 366 100 % 366 450 375 bu 2011 Truck Train Ship performance indicators 750 147 240 197 900 583 (g / t of clinker) compliance declaration Dust (g / t of clinker) 117 184 SO X 151 corporate sustainability environmental and social performance 152 performance indicators human rights Human Rights of human rights in contracts for the supply of plants or for equity investment. The company, in fact, operates almost exclusively in countries that cannot be considered Group personnel have received our Code of Conduct to be specifically at risk in this respect, and that mostly and understand its rationale and the common values on already signed the relevant UN and ILO conventions which our business activity is based. concerning human rights. Buzzi Unicem is committed to complying with national legislation in all the countries where it is active. Significant suppliers subjected to human rights screening The company works in countries that have ratified the fundamental OIL / ILO (International Labor Organization) In Italy, the Code of Business Ethics – drawn up to ap- conventions abolishing forced labor and under-age labor ply Italian Legislative Decree 231 / 2001 – is sent to our and have mostly integrated them into the respective main partners and is an integral part of the supply domestic legislation. agreement. For this reason Buzzi Unicem believes that compliance The current edition includes a section concerning trans- with domestic legislation in the various countries where national crimes, thus transposing the Convention and re- it works is a sound means of ensuring full respect of lated application protocols approved by the General human rights, with non-discrimination and assurance of Assembly of the United Nations on November 15, 2000. the absence of under-age and forced labor as part of It also considers, among other things, potential exploita- the group’s sphere of responsibility. tion of illegal immigration. The parent company’s Code of Business Ethics, even though it does not explicitly envis- In this scenario, all management staff and staff with human age clauses for the protection of human rights – which resources management responsibility have been fully are already regulated by the original legislation of the informed on and trained in, compliance with the local qual- countries were we operate – expressly governs exploita- ity employment legislation. tion of illegal immigration as one of the crimes that could potentially be committed by third parties in connection with the various contractual relationships. Human rights protection clauses in significant investments As this has been included in the Code of Business Ethics – which is indicated as an integral part of the general The global economic crisis caused a slowdown in the conditions of supply – in the unlikely event of non-appli- various strategic investments that were not yet at an ad- cation of this and other contractual clauses by the sup- vanced phase. plier, the contract is terminated for contractual default. In the rest of Europe, no supply agreement of the Dycker- As the company reached the conclusion that no real risks hoff subholding company’s investee companies presently existed in terms of the failure to respect human rights, features specific human rights clauses. it was unnecessary to include clauses for the protection 153 Shipping department, Cerritos factory – Mexico This is because the group’s sphere of action concerns Alamo does not perform human rights-screening. performance indicators corporate sustainability human rights ventions and (b) whose specific domestic regulations already independently outlaw acts against the protection Discrimination incidents reported of human rights. No episodes of discrimination were reported in any United States of America countries in which the group operates, with the excep- Buzzi Unicem USA does not formally screen suppliers or tion of the USA where 4 new cases occurred. contractors with regard to matters concerning the safeguarding of human rights. Of these, two appeals are still suspended in the courts. General condition of supply, however, require scrupulous compliance with all federal and state regulations – Risks for freedom of trade union association consequently also with requirements concerning human rights protection. As highlighted in the foreword to the Human Rights indicators, in our companies based in European Union coun- Conversely, preferential suppliers are screened at central tries there are no risks of discrimination against trade level by Buzzi Unicem USA and then referred to facto- unions or against employees’ desire to join them or to be ries as, in addition to providing goods and services, they represented by them in negotiations with the company. also provide added-value features, such as, design, training, inventory control and special supply. Because of This is also testified to by the rate of collective bargain- this they are widely used at the overall level and ing coverage, as well as by the good general level of account for a significant percentage of purchases. labor relations achieved (for example, with creation in 2008 of the European Works Council). compliance declaration countries (a) that have ratified the main UN and ILO con- 154 performance indicators human rights Employees at work, Intesa San Paolo skyscraper – Italy Even so, the Russian and American businesses merit interfering with these rights by, for example, giving pref- further detail. erence to one trade union at the expense of another, by punishing an employee who has sued the company for Russia unfair labor practices, or by refusing to negotiate with Adoption of most company measures have to be submit- a trade union. Likewise, the Act also prohibits trade un- ted for consultation with the company trade union repre- ions from forcing a worker to join, from forcing an em- sentatives. Without such consultation, these measures ployer to take retribution against workers, from refusing cannot be implemented. to negotiate in good faith and fairness, from engaging in boycotts, from forcing a company to negotiate when an- With respect to the right to strike, if the proclamation other trade union has already been recognized as the of a strike is consistent with established law, the right is counterparty, and from calling a strike over jurisdictional guaranteed and not subject to any time limits. disputes between trade unions. United States of America In practice, Buzzi Unicem USA has company policies and There are no sites where exercising the right of associa- practices to ensure compliance with relevant regula- tion with trade union is at risk. The First Amendment to tions and laws. There are monthly meetings at all sites the United States Constitution, in fact, safeguards citi- with workers’ local representatives. zens’ right of association. In addition, various federal and state laws, particularly the 1935 National Labor Rela- In addition to the scheduled meetings, Buzzi Unicem tions Act, establish that personnel are provided the free- USA adopts an “open-door” policy, allowing staff to free- dom of association, free to organize and set up trade ly express opinions and comments. unions and free to enter into collective agreements. The National Labor Relations Act prohibits employers from 155 Risk of adolescent labor incidents Careful and thorough analysis conducted by all foreign branches has shown that no branch identified real and concrete risks of incidents involving unlawful adolescent (15 / 18 years old) labor. In addition, an analysis of exposure to hazardous activities for juvenile personnel showed that no employed juvenile is exposed to hazardous activities. Risk of compulsory labor A meticulous and detailed analysis of all foreign branches has shown that no branch have identified any real and tangible risks of compulsory labor, as defined in the applied reporting criteria. compliance declaration Triathlon at the quarry of Domelaar of Dyckerhoff Basal Nederland – the Netherlands performance indicators corporate sustainability human rights 156 performance indicators environmental and social performance Environmental and Social Performance: Charts and Tables hse management systems Cement plants Italy Augusta Barletta Cadola Guidonia Robilante Siniscola Travesio Vernasca Sorbolo Germany Amöneburg Deuna Geseke Göllheim Lengerich Neuss Neuwied Mexico Czech Republic Luxembourg Tepetzingo Hranice Esch-sur-Alzette Rumelange Concrete plants Italy Settimello Castelfiorentino Monsummano Barberino Val d’Elsa Venturina Orbassano Cagliari Santena Terminals Italy Ravenna en iso 14001 ohsas 18001 epd Environmental anagement system m Occupational health & safety management system Environmental Product Declarations environmental and social performance 157 usa ger mex ukr cze / svk pol bu Concrete production cm 4,106,275 2,192,130 3,919,357 1,756,686 Concrete plants no. 170 81 129 57 6 82 30 16 571 Plants using fly ash no. 51 78 126 10 0 67 30 16 378 t 42,608 116,024 166,452 1,620 0 95,492 52,495 28,000 502,692 Total fly ash used Fly ash used per m³ of concrete 165,630 1,713,312 1,014,798 nld 912,579 15,780,766 kg/cls 10 53 42 1 0 56 52 31 32 Plants with water / aggregate separation system no. 40 12 124 1 6 14 28 7 232 Plants with process water recycling system no. 170 5 126 0 0 14 26 17 358 Plants with rainwater treatment systems no. 80 5 121 0 0 16 30 0 252 ita usa ger mex ukr rus cze lux pol nld Health & Safety 2.555 0.053 0.016 0.178 0.368 0.099 0.276 0.108 0.015 0 Environment 2.963 0.511 7.640 0.006 0.212 1.128 0.217 0.409 0.132 0 Health & Safety 0.934 0.644 1.138 0.138 0.350 0.594 0.207 0.226 0.234 0.070 Environment 5.833 2.337 23.058 0.260 0.399 0.911 1.223 0.266 0.592 0 hse investments and spending performance indicators ita corporate sustainability Concrete Investments Spending The company made significant efforts in 2011 to guarantee the Ecology, Environment and Safety improvement process in place, as shown for each country in the table above. Indirect co² ita usa ger mex ukr Electricity 44.9 84.7 59.9 36.4 44.1 Transport 26.2 17.0 27.3 62.1 80.7 rus cze lux pol 2011 51.0 71.1 32.2 101.9 57.3 44.8 10.9 30.6 6.2 34.8 kg co2 / t of cement compliance declaration € millions 158 performance indicators environmental and social performance Percentage of employees covered by collective bargaining agreements Total workforce 2011 No. of employees covered by collective bargaining agreements ccnl % of total employees ger lux nld cze svk pol rus ukr usa 1,872 1,822 157 287 727 144 389 1,049 1,617 2,290 1,013 1,617 822 538 8,378 96.57 100.00 35.90 45.83 72.68 1,872 1,524 139 270 196 – 387 100.00 83.64 88.54 94.08 26.96 0.00 99.49 Absentee rate (illness, injuries, other causes) Absentee rate (%) ’09 ’10 Of which for strikes (%) ’11 ’09 ’10 ’11 Occupational diseases ’09 ’10 ’11 Deaths ’09 ’10 ’11 ita¹ 3.56 2.99 3.09 0.03 0.08 0.07 1 2 7 0 0 0 ger 4.18 4.56 5.07 0 0 0 0 0 0 0 0 0 lux 3.69 5.74 6.26 0 0 0 0 0 0 0 0 0 nld 4.74 5.54 5.58 0 0 0 0 0 0 0 0 0 csz 2.55 2.54 2.59 0 0 0 0 0 0 0 0 0 svk 2.19 1.35 1.96 0 0 0 0 0 0 0 0 0 pol 2.62 2.83 2.05 0 0 0 0 0 0 0 0 0 rus 2.36 2.18 3.18 0 0 0 3 5 3 0 0 0 ukr 3.53 3.14 2.53 0 0 0 0 0 0 0 0 0 usa 2.31 2.20 1.92 0 0.10 0 3 5 0 0 0 0 mex 0.62 0.61 1.34 0 0 0 0 0 0 0 0 0 Total 2.92 2.76 2.89 0.01 0.03 0.01 7 12 10 0 0 0 ¹ Excluding managers mex Total ita 1,174 11,528 environmental and social performance 159 483 2,237 8,397 122 48 324 1,235 163 391 485 2,411 141 125 25 0 918 0 468 98 0 139 1,342 lux² nld cze svk pol rus ukr 1,486 1,016 90 39 460 91 364 1,529 602 Technical training 199 94 14 18 84 0 51 281 hse training 779 67 8 3 22 2 54 437 Vocational training 180 140 18 0 83 3 203 Foreign language training 260 47 8 0 236 86 Managers, office supervisors, and white-collars Management training 54 33 34 12 6 0 32 107 54 19 114 465 Other 14 635 8 6 29 0 24 95 40 0 1,175 2,026 205 10,034 1,146 713 80 151 954 25 723 663 1,315 16,009 Technical training 124 83 9 96 380 8 50 380 161 123 284 1,698 hse training 931 85 56 49 63 2 64 159 167 537 55 2,168 91 456 0 0 369 15 66 9,277 395 3 0 10,672 Foreign language training 0 4 11 0 38 0 0 0 0 0 0 53 Management training 0 0 4 6 0 0 4 58 0 0 58 130 21 160 0 0 918 1,288 569 11,563 1,325 1,146 3,552 24,406 Foremen and blue-collars Vocational training 0 85 0 0 104 0 Country total 2,632 1,729 170 190 1,414 116 Number of managers, office supervisors and white-collars 1,054 876 73 65 199 34 167 289 374 757 276 4,164 Average per-head t raining days 1.41 1.16 1.23 0.60 2.31 2.68 2.18 5.29 1.61 0.64 8.11 2.02 Number of foremen and blue-collars 818 810 82 222 528 110 222 760 1,243 1,533 883 7,211 Average per-head training days 1.40 0.88 0.98 0.68 1.81 0.23 0.92 13.20 0.58 0.43 1.49 2.22 1,872 1,686 155 287 727 144 389 1,049 1,617 2,290 1,159 11,375 1.41 1.03 1.10 0.66 1.94 0.81 1.46 11.02 0.82 0.50 3.06 2.15 Other Total workforce Average per-head training days ¹ Germany: excluding 136 apprentices ² Luxembourg: excluding 2 apprentices ³ Mexico: excluding 15 apprentices (10 white-collars, 5 blue-collars) The term “External training” refers to training activity provided to the company employees by third party. performance indicators Total ger¹ compliance declaration usa mex³ ita Number of training days provided to: corporate sustainability Days of external training provided to employees 160 performance indicators environmental and social performance Days of internal training provided to employees ita ger¹ lux² nld cze svk pol rus ukr 1,143 1,687 28 7 70 4 8 776 832 usa mex³ Total 589 0 5,144 Number of training days provided to: Managers, office supervisors, and white-collars Technical training 587 30 0 0 6 0 0 0 539 24 0 1,186 hse training 186 311 3 6 51 4 8 600 117 502 0 1,788 Vocational training 166 0 10 0 13 0 0 121 0 11 0 321 0 417 0 0 0 0 0 34 130 0 0 581 168 149 0 0 0 0 0 0 0 52 0 369 36 780 15 1 0 0 0 21 46 0 0 899 873 694 7 63 41 10 8 6,331 6,261 3,012 0 17,300 Technical training 337 110 0 0 33 0 0 540 5,752 42 0 6,814 hse training 157 420 0 50 4 10 8 3,014 501 2,902 0 7,066 Vocational training 371 0 0 0 4 0 0 2,766 0 0 0 3,141 Foreign language training 0 0 0 0 0 0 0 0 8 0 0 8 Management training 0 14 0 0 0 0 0 0 0 0 0 14 Foreign language training Management training Other Foremen and blue-collars 8 150 7 13 0 0 0 11 0 68 0 257 Country total 2,016 2,381 35 70 111 14 16 7,107 7,093 3,601 0 22,444 Number of managers, office supervisors and white-collars 1,054 876 73 65 199 34 167 289 374 757 276 4,164 Average per-head training days 1.08 1.93 0.38 0.11 0.35 0.12 0.05 2.69 2.22 0.78 0.00 1.24 Number of foremen and blue-collars 818 810 82 222 528 110 222 760 1,243 1,533 883 7,211 Average per-head training days 1.07 0.86 0.09 0.28 0.08 0.09 0.04 8.33 5.04 1.96 0.00 2.40 1,872 1,686 155 287 727 144 389 1,049 1,617 2,290 1,159 11,375 1.08 1.41 0.23 0.24 0.15 0.10 0.04 6.78 4.39 1.57 0.00 1.97 Other Total workforce Average per-head training days ¹ Germany: excluding 136 apprentices ² Luxembourg: excluding 2 apprentices ³ Mexico: excluding 15 apprentices (10 white-collars, 5 blue-collars) The term “Internal training” refers to training activity provided by and to the company employees. environmental and social performance 161 lux nld cze svk pol rus ukr usa mex Total 1,054 936 75 65 199 34 167 289 374 757 286 4,236 Men 916 690 65 52 123 19 105 175 214 617 181 3,157 Women 138 246 10 13 76 15 62 114 160 140 105 1,079 63 138 9 2 11 2 12 60 69 35 52 453 30 / 50 year olds 658 492 32 37 126 18 99 177 215 518 177 2,549 Over 50s 333 306 34 26 62 14 56 52 90 204 57 1,234 0 0 0 0 0 0 0 0 0 111 0 111 818 886 82 222 528 110 222 760 1,243 1,533 888 7,292 809 873 82 211 508 103 209 645 983 1,495 857 6,775 9 13 0 11 20 7 13 115 260 38 31 517 68 141 16 11 47 10 16 123 211 128 200 971 Under 30s Minorities Foremen and blue-collars Men Women Under 30s 30 / 50 year olds 454 390 46 116 317 63 130 428 727 1,006 600 4,277 Over 50s 296 355 20 95 164 37 76 209 305 399 88 2,044 Minorities 0 0 0 0 0 0 0 0 0 573 0 573 Country total 1,872 1,822 157 287 727 144 389 1,049 1,617 2,290 1,174 11,528 performance indicators Managers, office super visors and white-collars ger compliance declaration ita corporate sustainability Breakdown of personnel by category, gender and age 162 compliance declaration performance indicators corporate sustainability 163 gri Content Index 164 gri content index g3 content index Profile Disclosure Description Cross-reference Note I. Profile Disclosures – 1. Strategy and Analysis 1.1 Statement from the most senior decision-maker of the organization. 1.2 Description of key impacts, risks, and opportunities. 2.1 Name of the organization. 2.2 Primary brands, products, and / or services. 2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Pages 4 – 5 Website: Sustainability I. Profile Disclosures – 2. Organizational Profile Cover page, page 1 2.4 Location of organization’s headquarters. 2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. 2.6 Nature of ownership and legal form. 2.7 Markets served (including geographic breakdown, sectors served, and types of customers / beneficiaries). Pages 1 – 3 Page 3 Pages 24 – 26 Website: about us Page 3 Pages 24 – 26 Pages 31 – 33 Website: investor relations Page 3 Page 30 2.8 Scale of the reporting organization. 2.9 Significant changes during the reporting period regarding size, structure, or ownership. Not available There were no significant changes in the size, structure, or ownership in the reporting period. Pages 2 – 3 2.10 Awards received in the reporting period. Not available 3.1 Reporting period (e. g., fiscal / calendar year) for information provided. I. Profile Disclosures – 3. Report Parameters Pages 22 – 23 3.2 Date of most recent previous report (if any). Pages 22 – 23 3.3 Reporting cycle (annual, biennial, etc.). Pages 22 – 24 3.4 Contact point for questions regarding the report or its contents. Website: contacts 3.5 Process for defining report content. Pages 22 – 23 3.6 Boundary of the report (e. g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See gri Boundary Protocol for further guidance. Pages 22 – 23 3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). Pages 22 – 23 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and / or between organizations. Pages 22 – 23 3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the gri Indicator Protocols. Pages 22 – 23 3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e. g.,mergers / acquisitions, change of base years / periods, nature of business, measurement methods). Pages 22 – 23 3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. Pages 22 – 23 3.12 Table identifying the location of the Standard Disclosures in the report. gri Content Index (Pagina 163 – 169) Did not receive awards / prizes during the reporting period. gri content index 165 g3 content index Profile Disclosure Description Cross-reference 3.13 Policy and current practice with regard to seeking external assurance for the report. 4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Pages 24 – 26 Corporate Governance Relation 2011 (page 12) 4.2 Indicate whether the Chair of the highest governance body is also an executive officer. Pages 24 – 26 Corporate Governance Relation 2011 (page 12) 4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and / or non-executive members. Pages 24 – 26 Corporate Governance Relation 2011 (page 12) 4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. 4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance). Corporate Governance Relation 2011 (page 21) 4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Pages 24 – 26 Code Ethics (page 4) 4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics. Corporate Governance Relation 2011 (page 12) 4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Pages 24 – 26 4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environ mental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Pages 24 – 26 4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. 4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. 4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Pages 24 – 26 4.13 Memberships in associations (such as industry associations) and / or national / international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic. Pages 62, 75, 84, 90, 95, 106, 116, 140, 149 4.14 List of stakeholder groups engaged by the organization. 4.15 Basis for identification and selection of stakeholders with whom to engage. 4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Pages 28 – 34 4.17 Key topics and concerns that have been raised through stake holder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Pages 28 – 34 Website: Chart of values Note Pages 22 – 23 Website: Chart of values; Guiding Principles Pages 28 – 34 Website: Chart of values; stakeholders Pages 28 – 34 performance indicators The Board of Directors makes an annual selfassessment of the size, composition and functioning of the Board itself and its committees. compliance declaration Pages 24 – 26 corporate sustainability I. Profile Disclosures – 4. Governance, Commitments, and Engagement 166 gri content index g3 content index Profile Disclosure Description Cross-reference II. Disclosures on Management Approach dma ec Disclosure on Management Approach ec Website: Chart of values; Guiding Principles Pages 39 dma en Disclosure on Management Approach en Pages 46 – 47 dma la Disclosure on Management Approach la Website: Chart of values; Guiding Principles Pages 46 – 47 dma hr Disclosure on Management Approach hr Website: Chart of values; Guiding Principles Pages 152 – 155 dma so Disclosure on Management Approach so Website: Chart of values; Guiding Principles dma pr Disclosure on Management Approach pr Website: Chart of values; Guiding Principles ec1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. ec2 Financial implications and other risks and opportunities for the organization’s activities due to climate change. Pages 50, 68, 79, 101, 111, 132, 145 Consolidated Annual Report 2011 (page 59) ec3 Coverage of the organization’s defined benefit plan obligations. Pages 44 – 45 Consolidated Annual Report 2011 (page 87) ec4 Significant financial assistance received from government. ec6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Page 28 – 30 ec7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. Pages 60, 75, 84, 105, 107, 138, 148 ec8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Pages 60 – 62, 75, 90, 105 – 106, 116, 125 – 126, 138 – 140, 149 en1 Materials used by weight or volume. Were used 47,691,419 t of raw materials, of which: 44,167,706 t natural raw materials and 3,523,713 t non-natural raw materials en2 Percentage of materials used that are recycled input materials. Pages 48, 64, 66, 76, 78, 86, 92, 98, 100, 108, 110, 118, 120, 128, 130, 142, 144, 150 en3 Direct energy consumption by primary energy source. Pages 48, 64, 66, 76, 78, 86, 92, 98, 100, 108, 110, 118, 120, 128, 130, 142, 144, 150 en4 Indirect energy consumption by primary source. Pages 48 – 50, 64, 66 – 67, 76, 78, 86, 92, 98, 100, 108, 110, 118, 120, 128, 130, 142, 144, 150 en8 Total water withdrawal by source. Pages 50, 65, 68, 76, 79, 87, 92, 99, 100, 109, 111, 119, 120, 129, 131, 143, 144, 151 III. Performance Indicators – Economic Pages 39 – 45 Page 44 III. Performance Indicators – Environmental Note gri content index 167 g3 content index Profile Disclosure Description en10 Percentage and total volume of water recycled and reused. en11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Pages 50, 68, 79, 101, 111, 132, 145 en12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Pages 50, 68, 79, 101, 111, 132, 145 en16 Total direct and indirect greenhouse gas emissions by weight (co2, ch4, n2o, hfcs, pfcs, sf6). en17 Other relevant indirect greenhouse gas emissions by weight. en19 Emissions of ozone-depleting substances by weight. en20 nox , sox , and other significant air emissions by type and weight. en21 Total water discharge by quality and destination. en22 Total weight of waste by type and disposal method. en23 Total number and volume of significant spills. en26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. en27 Percentage of products sold and their packaging materials that are reclaimed by category. Cross-reference Note Pages 53, 64 – 65, 69, 76 – 77, 80, 86 – 87, 93, 98 – 99, 102, 108 – 109, 112, 118 – 119, 121, 128 – 129, 133 – 134, 142 – 143, 145, 150 – 151 In 2011, water discharges of the Group amount to approximately 11 million cubic meters Pages 52 – 53, 65, 69, 77, 81, 87, 93, 99, 102, 109, 112, 119, 122, 129, 134, 143, 146, 151 In 2011 there were no significant spills. The main overground tanks, containing dangerous substances, are provided with suitable containment basins in order to avoid unpleasant emergencies. Pages 48 – 50, 66 – 67, 78, 92, 100, 110, 120, 130, 144, Website: Sustainability – Certifications The need for packaging is reduced to a minimum level, because the quantity of sold packed-cement is nearly 20 %. This trend is confirmed in all the countries, except for Mexico, where such percentage is slightly less than 48 %. The other product are sold unpacked, whilst packedcement is sacked into bags which are placed onto wooden pallets, properly covered with a polyethylene film. performance indicators Page 157 There are no other significant emissions compliance declaration Pages 51, 64, 68, 76, 80, 86, 92, 98, 101, 108, 112, 118, 121, 128, 132 – 133, 142, 145, 150,157 corporate sustainability Pages 50, 65, 68, 76, 79, 87, 92, 99, 100, 109, 111, 119, 120, 129, 131, 143, 144, 151 The society has used 1,532,081 cubic meters of rainwater. 168 gri content index g3 content index Profile Disclosure Description Cross-reference en28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Pages 96, 141 Consolidated Annual Report 2011 (page 140) en29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce. en30 Total environmental protection expenditures and investments by type. la1 Total workforce by employment type, employment contract, and region. Pages 55, 73, 82, 89, 94, 104, 107, 114, 123, 135, 147, 161 la2 Total number and rate of employee turnover by age group, gender, and region. Pages 55, 73, 82, 89, 94, 104, 107, 114, 123, 135, 147 la4 Percentage of employees covered by collective bargaining agreements. Pages 55 – 56, 73, 83, 90, 95, 105, 107, 115, 124, 136, 148, 158 la5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Pages 56, 73, 83, 136 la7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. Pages 57 – 58, 73 – 74, 83, 90, 95, 105, 107, 115, 124 – 125, 137, 148, 158 la8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Pages 59, 83, 105 – 107, 115, 125, 137 – 138 la10 Average hours of training per year per employee by employee category. Pages 59, 74, 84, 90, 95, 105, 107, 115, 125, 138, 148, 159 – 160 la13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. Page 161 la14 Ratio of basic salary of men to women by employee category. Page 158 hr1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. Page 152 hr2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. Page 152 hr4 Total number of incidents of discrimination and actions taken. Page 153 hr5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. hr6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. Page 155 hr7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. Page 155 so1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. so2 Percentage and total number of business units analyzed for risks related to corruption. Pages 65, 77, 87, 99, 109, 119, 129, 143, 151 Page 157 III. Performance Indicators – Labor Practices and Decent Work III. Performance Indicators – Human Rights Pages 153 – 154 III. Performance Indicators – Society Pages 60 – 62, 75, 90, 105 – 106, 116, 125 – 126, 138 – 140, 149 Pages 62, 75, 106, 107, 126, 139, 149 Note gri content index 169 g3 content index Cross-reference so4 Actions taken in response to incidents of corruption. Pages 62, 75, 84, 90, 95, 106, 107, 116, 126, 140, 149 so5 Public policy positions and participation in public policy development and lobbying. Pages 62, 75, 84, 90, 95, 106, 116, 140, 149 so8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Pages 96, 141 Consolidated Annual Report 2011 (page 140) pr1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. pr3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Website: Products – Safety charts Website: Quality Certification pr6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Website: Quality Certification pr9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Note Pages 106, 140 III. Performance Indicators – Product Responsibility Website: Sustainability – Certifications Website: Products – Safety charts Pages 96, 141 Consolidated Annual Report 2011 (page 140) corporate sustainability Percentage of employees trained in organization’s anti-corruption policies and procedures. performance indicators Description so3 compliance declaration Profile Disclosure self-declared application Self-declared Application Level gri g3 The Buzzi Unicem group Sustainability Report 2011 has been prepared according to the Sustainability Reporting Guidelines issued by Global Reporting Initiative (GRI) g3, application level A + (self declared). output output g3 Performance Indicators & Sector Supplement Performance Indicators Report on a minimum of 10 Performance Indicators, at least one from each of: Economic, Social and Environmental. b b + Report on all criteria listed for Level C plus: 1,2 3,9, 3,13 4,5 – 4,13, 4,16 – 4,17 Management Approach Disclosures for each Indicator Category Report on a minimum of 20 Performance Indicators, at least one from each of Economic, Environmental, Human rights, Labor, Society, Product Responsibility. a a + Same as requirement for Level B Management Approach Disclosures for each Indicator Category Report on each core g3 and Sector Supple ment* Indicator with due regard to the Materiality Principle by either: a) reporting on the Indicator or b) explaining the reason for its omission. report externally assured Report on: 1,1 2,1 – 2,10 3,1 – 3,8, 3,10 – 3,12 4,1 – 4,4, 4,14 – 4,15 Not Required g3 Management Approach Disclosures c + report externally assured c report externally assured g3 Profile Disclosures output report application level standard disclosures 170 compliance declaration performance indicators corporate sustainability self-declared application 171 172 compliance declaration performance indicators corporate sustainability 173 Assurance Statement 174 assurance statement compliance declaration performance indicators corporate sustainability assurance statement 175 176 assurance statement compliance declaration performance indicators corporate sustainability assurance statement 177 178 _buzzi unicem s.p.a. Via Luigi Buzzi, 6 15033 Casale Monferrato (al) Telephone + 39 0142 416.111 www.buzziunicem.it _coordination and graphic design Heisters & Partner Büro für Kommunikationsdesign, Mainz / Germany _editing Mercurio S.r.l. Milano This Sustainability Report has been completed in accordance with gri A + standards buzzi unicem s.p.a. via luigi buzzi, 6 casale monferrato (al) italy telephone + 39 0142 416.111 www.buzziunicem.it