Distribution Is Key To Valspar Wood Growth Strategy Healthcare
Transcription
Distribution Is Key To Valspar Wood Growth Strategy Healthcare
Distribution M A R C H 2 012 MATTERS Distribution Is Key To Valspar Wood Growth Strategy Healthcare Design, A Shared Responsibility The Edge of Distribution Create Just-In-Time Connections CIDA Member Directory Distribution IS KEYTO Valspar Wood Growth Strategy BRENT JEWELL, VALSPAR VICE PRESIDENT OF DISTRIBUTION The editor’s of Surface & Panel recently had the opportunity to talk with Brent Jewell, Vice President of Valspar Wood Coatings about distribution. Jewell came to Valspar in 2010 from the coated paper industry, a business that relies heavily on distribution for success. Having added a number of new industrial distribution partners that serve cabinet manufacturers and furniture makers with numerous outlets on the west coast, east coast, and the mid-west over the past 18 months, expanding distribution throughout North America is one of Valspar’s core business strategies. 52 SURFACE & PANEL: What does distribution do for Valspar beyond providing shelves for your finishing products? SURFACE & PANEL: What is an example of a Valspar product that originated from distributor feedback. JEWELL: Distributors serve a customer base – the small-to-medium-size OEM – that as a manufacturer we can’t serve efficiently. With the number and geographical dispersion of end-users around the country, we cannot afford to provide the local inventory, local availability, local sales support, and local service, including delivery, color matching, training, and speed of response, on a direct basis with the same quality that distributors do. On a more basic level our distributors provide an efficient channel for us to sell Valspar products but also to gather field intelligence from folks who are in the trenches everyday. They allow us to do what we do best – make finishing products. Our responsibility is to provide our distributors with the components they need to be valuable in the field because until they grow their business, we can’t grow ours. JEWELL: What are some of the more innovative contributions you see from your distributors? SURFACE & PANEL: JEWELL: We seek innovation not just in our products but also in the entire breadth of our product line, the depth of our service and support, and in our overall distribution program. We always encourage distributor feedback and those comments are considered in everything we do. Specifically distributors have had a great deal of input into our online educational and informational tools such as our web portal, online training videos, and our merchandising programs that ultimately help distributors promote their own businesses. subscribe online at www.surfaceandpanel.com The best example is probably an improved stain base for our Graintone Ready Mix stain system that will allow for greater flexibility and customization. This product is available in a 550 VOC format that helps distributors serve the growing demand for lower volatility formulations and greater color flexibility. SURFACE & PANEL: How does professional education and training add value in the distribution channel? JEWELL: Finishes are complex so “training the trainer” is really important to our success. Our training is designed to enable the interaction between our distributor and their customer, the end user of our product, to be a partnership that results in a consultative, knowledge-based sale rather than just a transactional sale. Distributors distribute many different types of products, in many cases not only wood coatings. The more distributors know about coatings and Valspar product performance, the more success end-users will have. That results in higher satisfaction, greater value, and sales. We help our distributors achieve this knowledge by providing different levels of training – primary, intermediate, and advanced – depending on their role and current knowledge base. This training ranges from online via our web portal, to in-store, to our three-day onsite program at our lab and technical center in High Point, N.C. PH OTOS COU RTESY OF VAL SPAR How does Valspar use computer technology to aid and enhance distributor relationships? SURFACE & PANEL: JEWELL: This is an area where we are continually improving but we are gaining valuable insight from our distributors on how we can better use digital devices, web technology, and customized software to introduce new Valspar products more efficiently within the umbrella of a distributor’s business. We’ve launched a distributor portal (www.valsparwood.com) that houses many of the tools distributors need in order to be successful. And we’ve taken it a step further to develop a unique suite of advertising tools that distributors can access and customize to simply and easily co-brand their business with Valspar. At the end of the day, our philosophy is all about helping our distributors succeed. How Why should distributors work with Valspar? SURFACE & PANEL: JEWELL: There are many reasons but one that immediately comes to mind is that we develop unique products for large OEM’s, DISTRIBUTOR TRAINING AND EDUCATION HELPS DISTRIBUTORS BETTER UNDERSTAND HOW STEPS IN WOOD FINISHING SUCH AS SPRAY APPLICATION OF LACQUERS, STAINS, AND OTHER FINISHES, REACT UNDER A VARIETY OF SITUATIONS. HERE, VALSPAR TRAINER SCOTT DAVIS DEMONSTRATES THE IMPORTANCE OF WOOD PREPARATION FOR DISTRIBUTORS ATTENDING TRAINING AT THE VALSPAR LAB AND TECHNICAL CENTER IN HIGH POINT, N.C. and then refine those products before they are available to small OEMs. Ultimately this means through Valspar even the smallest customer gets access to products that are proven and available to the largest OEMs in North America. s&p Wurth Louis and Company • 20 locations in western United States • Offering a complete line of Formica® high pressure laminates and Solid Surface products including new180fx®! • Dedicated Specification Sales organization to service the architectural and design communities • Formica® and Wurth Louis and Company is FSC certified • On-line ordering – available 24 hours a day, 7 days a week at www.wurthlac.com Please visit www.wurthlac.com to find the location nearest you. Wurth Louis and Company www.wurthlac.com WLAC_HalfPg.indd 2 Headquarters: 895 Columbia Street, Brea, CA 92821 • (800) 422-4389 surface&panel D I S T R I B U T I O N M A1/30/12 T T E R S1:51 2 0PM 12 53 Healthcare Design A SHARED RESPONSIBILITY H ealthcare design requires a special blend of aesthetics, performance and empathy. The architects and designers at IKM Incorporated, located in Pittsburgh, PA use these concepts to develop customized healthcare spaces. Pittsburgh has the oldest demographic in the United States outside of Dade County Florida, and with it a correspondingly robust healthcare/senior care system. These market segments account for 85 percent of IKM’s work. “As architects we feel we have the ability to improve healing and affect the quality of treatment,” says Matt Hansen, Architect and Project Manager for IKM. “We believe that if given the opportunity we can be an asset to nurses and physicians and help them to do their job in a more efficient way.” IKM blends traditional, transitional and contemporary materials and colors to create specialized spaces. They also rely on established relationships with fabricators and suppliers to complete projects within the healthcare industry’s uncompromising timelines. 54 subscribe online at www.surfaceandpanel.com The IKM team designs comfortable space and chooses materials that look good and can perform in demanding healthcare environments, but they rely on trusted fabricators to procure materials, build the pieces and install the finished products. Caseworks Inc., located in Youngwood, PA is one of IKM’s fabricator partners. “We’ve been in business for close to 35 years,” says Bruce Kaufman, Sales Executive for Caseworks Inc. “We both fabricate and install, and our primary market is healthcare. We’re a listed vendor for the healthcare system in the Pittsburgh area, which is a very tough bid list to get on.” The demographic of the local population translates to very full facilities, and a lot of competition for the healthcare dollar. “We strictly cater to our customers and we never drop the ball,” says Kaufman. “Years ago we would get an entire wing to renovate, but now hospitals are at 100 percent occupancy. So we get limited areas blocked off and every project is carefully phased. Not only that, but the mechanics of state health permitting and inspections are often set before the project has even begun, and they are totally inflexible. If we have to, we work 24-hours a day to meet those schedules.” IKM recently completed three chemotherapy suites for the West Penn Allegheny Onconolgy Network that are good examples of Caseworks’ core competency, custom projects that require specialty, high-performance engineered materials. “When it comes to materials you have to be able to rely on your supplier to give you what you need,” says Kaufman. “We have a very strong base here with a company called Distributor Services Inc. Nobody else in the area has the infrastructure to put together specialty goods like NAUF panels and custom laid up veneer quickly. If we need something from DSI tomorrow, it is here tomorrow.” Get your groove on without having to wear “jeggings.” Introducing Treefrog Groove. 7 new real wood veneer laminates with a textured finish. Just beautiful. And beautiful to touch. 4’ x 10’ sheets. treefrogveneer.com All of the cabinets Caseworks builds for medical projects are built from TFM with durable Wilsonart or Nevamar HPL exteriors. Panels fastened against walls use a fire-rated particleboard substrate. “The designs that come from Matt Hansen are lighter and more durable because they are made from engineered materials,” says Kaufman. “For the client that means less weight from repetitive lifting and opening. But it also lets Hansen bypass chunky industrial hardware and go to a higher-design European hinge. Both Hafele and Salice have products rated for industrial use. We get those from DSI too, they are a full service supplier. I don’t stock materials, and I don’t have enough time on my hands to call around and find everything we need for a project.” surface&panel D I S T R I B U T I O N MATTERS 2012 55 Specifying high-performance materials with traditional, transitional and contemporary aesthetics makes healthcare spaces that go beyond sterile institutions. Amerhart is your source for AraucoPly sanded panels are laid up on a composed core using exterior *Phenolic exterior glue and 100% plantation grown Radiata pine for consistent quality and performance. All AC panels have exterior glue, regardless of the manufacturer and many interior glue panels also raise the issue of formaldehyde emissions that is not an issue with Phenolic glues. PRODUCT FEATURES • Stable composed core • High quality solid face • Interior & Exterior applications • Pre-sanded for finishing APPLICATIONS • Stair Cases • Tables & Countertops • Base panel for high pressure lamination • Cabinets, furniture • Underlayment Call one of Amerhart’s locations today. 800.236.2211 800.642.1733 PEKIN: 800.879.9123 SUN PRAIRIE: 800.879.7123 TRAVERSE CITY: 877.700.5190 WEST SALEM: 800.879.8123 GREEN BAY: MILWAUKEE: 56 www.amerhar t.com subscribe online at www.surfaceandpanel.com That’s where Dave Dacenzo, General Sale Manager for DSI comes in.” Clients like Caseworks do a lot of work with the medical community here, so we are keenly aware of their specification products and their time sensitive parameters,” says Dacenzo. “It is our job to understand manufacturing lead times. Most of the folks that we buy our materials from are made to order companies, not made to stock companies. We deal with lead times that are measured in weeks, so we can deliver for our customers when their lead times are measured in days.” Beyond maintaining eight warehouses with a carefully selected product mix, DSI strengthens customer relationships by offering value-added services, like in-house capabilities to pre-laminate panels. DSI also has LEED AP professionals on staff to consult on specialty projects. “When we introduce a new material into an environment, we need to know it is going to hold up to these harsh cleaners and still look and perform the way it did when we first put it in,” says Hansen. And that is a responsibility that is shared throughout the value chain. Healthcare design is one of those things that when done well, the result is subtle; a functional, comfortable space that expresses compassion and confidence. It is when finishes wear or layout is cumbersome that people tend to notice. IKM makes sure that doesn’t happen. From a design standpoint, IKM works to reduce anxiety and make people more comfortable. And they do so with both patients and practitioners in mind. Specifying high-performance materials with traditional, transitional and contemporary aesthetics makes healthcare spaces that go beyond sterile institutions. “The healthcare facility market is really about making a difference in people’s lives,” says Hansen. “That is why healthcare design, to us, is so exciting.” s&p Setting the standard G60 Navarra Pine Grey with 514 Cherry Gloss Rich in versatility and design, the Global Collection, by Uniboard®, is a dynamic and luxurious colour palette that captures the leading architectural, commercial and residential trends. The Global Collection enhances Uniboard’s comprehensive melamine collection and is available on all Uniboard particleboard and MDF panels, including the full range of NU Green® products. Think all TFM is the same? The Global Collection, made exclusively by Uniboard in North America. Think again! Global Collection from a global leader. A Pfleiderer AG company 1-800-263-5240 www.uniboard.com G50 Legno Tabac PH OTOS COU RTESY OF HÄFELE AMERIC A CO. PAUL SMITH, PRESIDENT OF HÄFELE AMERICA THE Edge OF Distribution I n highly efficient natural systems (think: cell membranes, companion planting in agriculture, the way nature disperses populations of species within an ecosystem etc.) the busiest, and in some cases most important areas, are the edges. An edge is not a termination, but rather a place where things that exist in different environments come together. Edges allow for greater range, increased accessibility to resources and multi-directional exchange. Edges provide a cushion. Efficiency in enterprise also relies on the edge. In terms of manufacturing and delivering goods to market, the distribution channel is the functional edge, providing as many intermediary steps as are necessary to connect manufacturers with the people who use their products. Edges are not boundaries, and they are not static. In the case of distribution, the intermediary companies provide a wide range of services depending on the needs of the manufacturers that make products and the people who use product. There are the tangible benefits provided by distribution, logistical things like warehousing, sales “feet on the street” and fleets to move product. But there are also intangibles, like training/education, marketing, understanding guidelines for specific certifications and consulting with clients during design and development. However, even these tasks could potentially be taken on by the supplier or the end user. As Michael Darby, Director of Sales and Marketing for Capital Lumber Company puts it, “You can cut distribution out of the channel, but you can’t cut the cost of distribution out of the model. The question is whether you choose to absorb those functions into your cost structure, or pay someone else to do them for you.” Do more than you ever dreamed possible with your woodworking jobs. Valspar offers innovative, easy-to-use and apply products and superior support that help bring your ideas to life. So dream it, create it, and enjoy the results. View how-to videos and find a local distributor at Valsparwood.com 58 subscribe online at www.surfaceandpanel.com c h a n g i n g t h e w o r l d o f s u r f a c e s Artika and Rain premium-finish architecturally textured panels from StevensWood feel and look like real wood, yet provide the durability and performance of laminate. With a deep-textured grain, they offer the warmth and comfort of natural wood, but at a fraction of the price. Available in a series of 12 designer colors and a wide variety of core materials. StevensWood offers limitless applications for cabinetry, office, retail, hospitality, healthcare and other commercial applications. If you want the look of real wood along with European style and performance, consider StevensWood decorative panels. 217-540-3179 704 W. Main, Teutopolis, IL 62467 w w w. s t e v e n s m e l a m i n e . c o m Distribution done right is an alliance of shared objectives that maximize opportunity and minimize risk. PHOTOS COURTESY OF HÄFELE AMERIC A CO. CLEAN CURE™ TECHNOLOGY But there are also benefits of distribution that uniquely exist in that space of the edge, such as the ability to meet buyers’ needs with a broad range of products, and to do so within FORMALDEHYDE-FREE SOLVENT BORNE LOW ODOR HAPs FREE Innovation is in the air. Formaldehyde-free Finishes from M.L. Campbell Our breakthrough solvent borne technology platform provides acid cure formaldehyde-free amino-alkyd post-catalyzed and pre-catalyzed finishing systems that are both low odor and HAPs free, helping to create a safer work environment. Products with Clean Cure™ Technology apply easily, cure at normal ambient temperature and dry to a smooth-touch finish with superior durability, depth, clarity and aesthetics. Both EnviroVar™ conversion varnish and EnviroMax™ pre-cat were specifically formulated to eliminate formaldehyde off gassing concerns from acid cure coatings on commercial and residential projects, improving indoor air quality. Our formaldehyde-free products include: ENVIROVAR™ ENVIROMAX™ See your nearest M.L. Campbell distributor for recommendations on which Clean Cure™ Technology products best suit your shop’s needs. * ® Smart People. Brilliant Finishes. Expertise is the key ingredient in all we do at M.L. Campbell. Not only in formulating our products, but also in providing invaluable technical answers. Our expert distributors are the best in the business. And they’re at your disposal with unmatched product knowledge and training programs. Along with our easy-to-apply products and industry-leading marketing support, M.L. Campbell gives you the wood finishing results you demand. * M.L. Campbell EnviroVar™ earned a Sequoia New Product Award for Green/Environmental Leadership in Wood Coatings at the AWFS® Fair 2011. 60 the buyers’ time line. Paul Smith, President of Häfele America has a qualified perspective on this. Häfele is both a manufacturer and a global distributor. “Our customer base is very dispersed. It is made up of a lot of smaller consumers, and it is very difficult for global manufacturers to position themselves in that market in an efficient way,” says Smith. “So in my opinion a distributor like Häfele has the ability not only to represent our own products and our own manufacturing capability, but we have the ability to represent and distribute the manufacturing and product capability of other companies. This allows us to bring more than a one-size-fits-all solution to our clients. At Häfele we call that ‘Functionality For You’ because it enables us to deliver customized solutions.” Another part of working the edge of distribution is balancing the unpredictability of market demand with the rigidity of production schedules. “There is potential for manufacturing to rub against distribution because part of our function is to minimize the fluctuation of a market that does not operate on engineered logic,” says Darby. “Expediency is key. So as a distributor with a presence in several geographic regions and access to many product lines we use our database for accurate tracking and fulfillment. We carry a lot of stock and act like an extension of inventory in both directions. Manufacturers use us to move product and minimize the assets sitting on the books. And local customers use us as an extension of their own inventory. It is up to us to make sure that the product is easily within reach whether the request comes in with a standard lead time or the product has to be delivered tomorrow.” Distribution in general can take many forms, from basic transactions to highly sophisticated consultative sales that deliver education to the buyers and market research to the sellers. Regardless of the nuance of the model, every distributor will list the same thing as priority number one, and that is to know the clients and to know the customers. Because the edge is also a buffer. Distribution done right is an alliance of shared objectives that maximizes opportunity and minimizes risk. s&p subscribe online at www.surfaceandpanel.com 85 CleanCureTradeAd_WSN.indd 1 2/22/12 1:32 PM Create JUST-IN-TIME Connections Delivering the Right Message with Social Media Marketing A n effort to effectively use social media channels can weigh heavily on a company’s valuable time and financial resources. But when it’s done right, with a specific focus on fortifying manufacturer-distributor ties, multimedia networking can be well worth the investment. For example, longtime industry influencer, Terry Babij (pronounced Bobby), embraces social media as a marketing tool to enhance relationships, including those between manufacturer, distributor and end user. Babij is the Social Media strategist for Insync4, a consulting firm specializing in organizational development and strategic HR. He is also the Vice President of Technology and Communications for the Western New York chapter of the National Kitchen and Bath Association, NKBA. Babij previously worked as vice president of marketing and research and development for Berenson Corp, a decorative hardware manufacturer in the industrial distribution channel, and served on CIDA’s steering committee. With over 20 years’ experience in the kitchen and bath industry, Babij focuses on building brand awareness and increasing market share by blending social media with more traditional marketing methods. He recognized the benefits of social media and its power for networking and branding beyond the trade show. He shared some insight with Distribution Matters about his focus on social media as a powerful marketing tool. DM: At least in the hardware arena of CIDA, what are ways that a social media presence, user-friendly websites and online ordering can enhance manufacturers’ relationships with their distributors? For one, several distributors have web-order platforms, which are ideal for consumables and makes ordering very easy for customers who know what they need. An ability to chat or have “live” online contact facilitates providing product details and assistance. Social media provides and opportunity to connect directly with the influencers and specifiers of these types of products. Distributors’ customer service staff are often over-tasked due to cutbacks in the last few years, so more than ever, it is manufacturers who must support wholesalers in providing product information and promoting pull-through demand. A strong web and social-media presence allow progressive manufacturers to immediately showcase new products to distributor’s end users. TB: DM: Why did you embrace social media for Berenson? A company’s products may not be a wholesale team’s highest priority, where they are the highest for the manufacturer. Social Media provides an opportunity to connect directly with the designers and buyers of our products. Companies can now connect directly with these important people to ask industry-specific questions and take a pulse on what is important to them. Social Media is a tool for the future. It allows us to listen, learn and engage others and become part of the fabric that defines a growing segment of the industry. TB: A CUT ABOVE 37 years in business 11 locations throughout the Northeast and Mid-Atlantic Custom slotwall, beadboard, laminating and architectural panels & doors CEU presentations, LEED consulting, Educational Seminars Next day delivery on most orders surface&panel D I S T R I B U T I O N MATTERS 2012 61 The Conversation Prism JESS3 WWW.JESS3.COM a very important part of our supply channel; they provide the face-to-face contact with a local stock position. The digital world has increased the need for speed. Expectations are now measured in minutes not hours or days. Because many wholesalers have made staffing cutbacks, they often cannot devote the time to ptoduct introductions they once did. Digitally enabled distributors will empower their customers and add value to their business partnerships. DM: Describe the exchange of ideas with a distributor partner or potential customer that happen because of social media. TB: As DM: How does maintaining an active social media presence add value to a product line? TB: Social Media platforms will increase brand awareness among the taste-makers in our category. This helps distributors make fulfillment easier by allowing industry professionals to ask for specific products since they know what they want by doing the research. We are able to create a community where our friends and followers can look to the channel for information about more than just the products provided, and as a result, be among the first to respond to chatter in our market. This is also good for optimizing search returns. As an added benefit, we are able to track improved traffic to websites as well measure customer registrations. 62 DM: How does improving product awareness via social media activity enhance the manufacturer-distributor relationship? TB: Social media empowers customers to tell their stories and promote brands. This flips the marketing funnel and gives more power to the customers and users. The manufacturer and the specifiers’ distributors benefit. Social Media tools provide easy access to product information as well as technical info, sales tools, videos and promotions, increasing involvement with the people who are suggesting and selling our products. This can enhance wholesalers’ product knowledge too. Marketing with social media allows us to distribute and broadcast news of product introductions quickly and help end-users find a local source for product. subscribe online at www.surfaceandpanel.com DM: Do you predict social- and new-media interaction might replace other forms of business networking in the building materials industry (specifically CIDA)? TB: Social media is just another tool. Distributors and their fabricator clients are still networks grow we find more people are seeing and hearing what companies are doing and making suggestions to friends. For example, while posting on LinkedIn Groups a regional sales manager mentioned that they will be in a certain geographic area and prospective customers asked for meetings. I helped a publisher with a Social Media issue and had later there were wonderful words written in their publication about our products. Social Media is about stories, conversations and people, it is communication between people and brands. All platforms should not be looked at broadcast tools rather a means for conversation. Word of mouth is becoming world of mouth. s&p Understanding Social Media TWITTER I'm drinking #coffee FACEBOOK I like coffee FOUR SQUARE Here is where I drink my coffee FLICKR Here is a picture of my coffee YOU TUBE Here I am drinking my coffee LINKEDIN My skills include drinking coffee PINTREST Here are many styles of coffee WORDPRESS Here are my insights on coffee BLOGGER See Wordpress GOOGLE+ See Facebook with “search” and more MANUFACTURERS Accuride International 12311 Shoemaker Ave. Santa Fe Springs, CA 92679 P (562) 903-0200 F (562) 903-0208 www.accuride.com Advanced Affiliates 96-12 43rd Ave. Corona, NY 11368 P (800) 367-4393 F (718) 565-1444 www.decorite.com Amerock Corporation 3 Glenlake Pkwy NE Atlanta, GA 30328 P (704) 987-7545 F (704) 987-7534 www.amerock.com Arborite 385 LaFleur LaSalle, QB H8R3H7 P (514) 366-0262 F (514) 366-7982 www.arborite.com Berenson Corp. 2495 Main St., #111 Buffalo, NY 14214-2152 P (716) 833-3100 F (716) 833-2402 www.berensonhardware.com BEVEL-EDGE.COM 1700 Taylor Place Rd. Allardt, TN 38504 P (866) 322-3835 F (800) 322-0549 www.bevel-edge.com BHK Of America, Inc. 11 Bond St. / P.O. Box 37 Central Valley, NY 10917 P (845) 928-6200 F (845) 928-2287 www.bhkofamerica.com Blum Inc. 7733 Old Plank Rd. Stanley, NC 28164 P (704) 827-1345 F (704) 827-0799 www.blum.com C.A. Technologies LLC 337 South Arthur Ave. Louisville, CO 80027 P (303) 438-5707 F (303) 438-5708 www.spraycat.com Chemetal 39 O’Neil Street Easthampton, MA 01027 P (413) 529-0718 F (413) 529-9898 www.chemetalco.com Flakeboard Co. Ltd. 80 Tiverton Court, Ste. 701 Markham, ON L3R 0G4 P (905) 475-9686 F (905) 475-3827 www.flakeboard.com John Boos & Company P.O. Box 609 / 315 South First St. Effingham, IL 62401 P (217) 347-7701 F (217) 347-7705 www.johnboos.com Choice Brands Adhesives 666 Redna Terrace, #500 Cincinnati, OH 45215 P (513) 772-1234 F (513) 772-9118 www.choicebrands.com Formica Corp. 10155 Reading Rd. Cincinnati, OH 45241 P (312) 735-2043 F (513) 786-3566 www.formica.com Kerfkore Company 2630 Sidney Lanier Drive Brunswick, GA 31525 P (912) 264-6496 F (912) 262-9763 www.kerfkore.com Columbia Forest Products, Inc. 7900 Triad Center Dr., Ste 200 Greensboro, NC 27409 P (800) 637-1609 F (336) 605-6969 www.columbiaforestproducts.com FormWood Industries, Inc. 1601 Production Rd. Jeffersonville, IN 47130 P (812) 284-3676 F (812) 285-5074 www.formwood.com King Plastic Corporation 1100 N. Toledo Blade Blvd. North Port, FL 34288 P (941) 493-5200 F (914) 497-3274 www.kingplastic.com CompX National/ CompX Waterloo P.O. Box 200 Mauldin, SC 29662 P (864) 297-6655 F (864) 297-9987 www.compx.com Fulterer USA, Inc. 542 Townsend Ave. High Point, NC 27263 P (336) 431-4646 F (336) 431-4620 www.fultererusa.com Knape & Vogt Company 2700 Oak Industrial Dr. NE Grand Rapids, MI 49505-6082 P (616) 459-3311 F (616) 459-0249 www.kv.com Gemini Coatings 421 S.E. 21st St El Reno, OK 73036 P (800) 262-5710 www.geminicoatings.com Kuehn Bevel Inc. 10 Furnace St. Stanhope, NJ 07874 P (800) 862-3835 F (973) 584-1855 www.kuehnbevel.com Darlington Veneer Co., Inc. P.O. Box 1087 / 225 4th Street Darlington, SC 29540 P (843) 393-3861 F (843) 393-8243 www.darlingtonveneer.com Deerwood Fasteners 638 Reese Dr. Conover, NC 28613 P (828) 469-1075 f (828) 469-1050 www.deerwood.com Doellken-Woodtape, Inc. 18 Covington Drive Palm Desert, CA 92260 P (760) 862-1285 F (760) 862-1820 www.doellken-woodtape.com Edgemate, Inc. P.O. Box 72 / 333 Closson Rd. Roaring Spring, PA 16673 P (888) 307-2150 F (425) 349-2121 www.edgemate.com Element Designs P.O. Box 7747 Charlotte, NC 28241 P (704) 332-3114 www.element-designs.com Far East America 5410 McConnell Ave. Los Angeles, CA 90066 P (310) 822-7771 F (310) 310-822-2920 www.feaco.com Grand River Wood Products 360 Remington Rd. Cuyahoga Falls, OH 44224 P (330) 945-6464 F (330) 923-8699 www.gr1879.com Grass America Inc. 1202 Highway 66 S. Kernersville, NC 27284 P (336) 996-4041 F (336) 996-4547 www.grassusa.com CABINET INDUSTRY DISTRIBUTION ALLIANCE CIDA MEMBER DIRECTORY M.L. Campbell 101 Prospect Ave., 525 Republic Cleveland, OH 44115 P (216) 566-2904 F (216) 515-7756 www.mlcampbell.com Michigan Maple/Bally Block Co’s. P.O. Box 245 / 1420 Standish Ave. Petoskey, MI 49770 P (231) 347-4170 F (800) 447-7975 www.mapleblock.com Helmitin Inc. 3518 N. Druid Hills Rd. Decatur, GA 30033-3731 P (404) 915-3535 F (404) 321-5179 www.helmitinadhesives.com Hettich America L.P. 4295 Hamilton Mill Rd., Ste 400 Buford, GA 30518 P (770) 887-3733 F (678) 537-0115 www.hettichamerica.com ITW TACC 56 Air Station Industrial Park Rockland, MA 02370 P (781) 878-7015 F (800) 231-8222 www.itwtacc.com Mirka Abrasives, Inc. 7950 Bavaria Rd. Twinsburg, OH 44087 P (800) 963-6427 F (800) 843-3904 www.mirka.com Northstar Chemicals, Inc. 19 Smiley Ingram Rd. Cartersville, GA 30121 P (770) 386-6961 F (770) 386-0615 www.northstarchemicals.com Panolam Industries Int’l Inc. 20 Progress Drive Shelton, CT 06484 P (203) 925-1556 F (203) 225-0050 www.panolam.com surface&panel D I S T R I B U T I O N MATTERS 2012 63 CABINET INDUSTRY DISTRIBUTION ALLIANCE CIDA MEMBER DIRECTORY Patriot Timber Products Int’l P.O. Box 19065 Greensboro, NC 27419 www.patriottimber.com Peter Meier Inc. 1255 South Park Dr. Kernersville, NC 27284 P (336) 996-7774 F (336) 996-1812 www.petermeier.com Prime Wood, Inc. 1646 51st Court Vero Beach, FL 32966-2339 P (772) 564-2035 F (772) 564-2052 www.primewoodproducts.com Pro-Ply Custom Plywood Inc. 6370 Kestrel Road Mississauga, ON L5T 1Z3 P (905) 564-2327 F (905) 564-2330 www.proply.com Rev-A-Shelf LLC 2409 Plantside Dr. Jeffersontown, KY 40299 P (502) 499-5835 F (502) 491-2215 www.rev-a-shelf.com Roseburg Forest Products LP 12000 Findley Road, Suite 320 Duluth, GA 30037 P (678) 474-1265 F (877) 297-0305 www.rfpco.com RPC-Terry Hardware 2020 Seventh St. Rockford, IL 61104 P (815) 966-2000 F (815) 966-2026 www.rockfordprocess.com Ryan Forest Products 165 Ryan St. Winnipeg, MT R2R0N9 P (204) 989-9614 www.ryanforest.com SR Wood Inc. 1801 Progress Way Clarksville, IN 47129 P (812) 288-9200 www.srwoodinc.com Stevens Industries, Inc. 704 W. Main Teutopolis, IL 62458 P (247) 540-3100 F (247) 540-3380 www.stevesind.com 64 Tafisa Canada 729 Meloche Ave. Dorval, QC H9P 2S4 P (514) 780-1324 F (514) 780-1354 www.tafisa.ca Aetna Plywood, Inc. 1401 St. Charles Road Maywood, IL 60153 P (708) 343-1515 F (708) 343-1616 www.aetnaplywood.com C.H.Briggs Company P.O. Box 15188/2047 Kutztown Rd. Reading, PA 19605 P (610) 929-6969 F (610) 790-1105 www.chbriggs.com The Penrod Company 2809 S. Lynnhaven Rd., Ste. 350 Virginia Beach, VA 23452 P (757) 498-0186 F (757) 498-1075 www.thepenrodcompany.com Alpine Plywood Corporation 12210 W. Silver Spring Rd. Milwaukee, WI 53225 P (414) 438-8400 F (414) 438-8401 www.alpineplywood.com Cabinetparts.com 1301 West Copans Road, Ste. G-6 Pompano Beach, FL 33064 P (954) 428-3800 F (954) 977-3006 www.cabinetparts.com Tresco International Ltd. Co. 801 E. Middletown Rd. North Lima, OH 44452 P (330) 549-2230 F (330) 549-2260 www.trescointl.com Alpine Sales Inc. 9650 Millfield Rd. Columbia, SC 29223 P (803) 788-9160 F (803) 788-9162 www.alpinesalesinc.com Cabinetware Inc. 2025 Cattlemen Rd. Sarasota, FL 34232-6202 P (941) 296-0956 F (941) 379-9654 www.cabinetware.com Uniboard Canada – U.S.A. Div. 2078 Normandy Dr. Wooster, OH 44691 P (330) 264-9337 F (330) 262-8767 www.uniboard.com Atlantic Plywood Corp. 8 Roessler Rd. Woburn, MA 01801 P (781) 933-1932 F (781) 933-3654 www.atlanticplywood.com Central Florida Cabinet Supply 2617 Pemberton Dr. Apopka, FL 32703 P (407) 292-3644 F (407) 292-3799 www.flcabnts.com Valspar 1823 English Rd. High Point, NC 27262 P (336) 802-4768 F (336) 802-4711 www.valsparwood.com Amerhart Ltd. P.O. Box 10097 / 2455 Century Rd. Green Bay, WI 54303 P (920) 494-4744 F (920) 494-0388 www.amerhart.com Central Wholesale Supply Corp. 1532 Ingleside Road Norfolk, VA 23502 P (757) 855-3131 F (757) 855-4140 www.central-wholesale.com Veneer Technologies Inc. P.O. Box 1145 Newport, NC 28570 P (252) 223-6359 F (252) 223-3511 www.veneertech.com Baer Supply Co. 909 Forest Edge Dr. Vernon Hills, IL 60061 P (847) 913-2237 F (847) 913-9606 www.baersupply.com Chesapeake Plywood, LLC 1700 Ridgely Street Baltimore, MD 21230 P (410) 244-0055 F (410) 244-1269 www.chesapeakeplywood.com VT Industries, Inc. P.O. Box 490 / 1000 Industrial Park Holstein, IA 51025 P (712) 368-4381 F (712) 368-4186 www.vtindustries.com Babcock Lumber Company P.O. Box 8348 / 2220 Palmer St. Pittsburgh, PA 15218 P (412) 351-3515 F (412) 351-1522 www.babcocklumber.com Colorspec Coatings Int’l, Inc. 1716 Church Street Holbrook, NY 11741 P (631) 472-8251 F (631) 472-8255 www.colorspeccoatings.com Bennett Supply Co. 300 Business Center Dr. Cheswick, PA 15024-1071 P (888) 236-6388 F (724) 274-5528 www.bennettsuply.com COMPI Distributors 2855 Haag Rd. Arnold, MO 63010 P (636) 291-1111 F (636) 296-1411 www.compidistributors.com Bond Plywood, Inc. 988 E. Saratoga Ferndale, MI 48220 P (248) 548-3150 F (248) 548-0265 www.bondply.com Connecticut Plywood Corp. P.O. Box 330236 W. Hartford Ind’l Pk/9 Andover Dr W West Hartford, CT 06133-0236 P (860) 953-0060 F (860) 953-0599 www.connply.com DISTRIBUTORS A & M Supply Corp. 6701 90th Ave. North Pinellas Park, FL 33782 P (727) 541-6632 F (727) 546-3617 www.a-msupply.com Advanced Hardware Supply 11849 West Executive Drive Boise, ID, 83607 P (208) 321-8089 F (208) 321-8090 www.advancedhardwaresupply.com subscribe online at www.surfaceandpanel.com BPI (Building Plastics, Inc.) 3263 Sharp Ave. Memphis, TN 38111 P (901) 744-6202 F (901) 745-6344 www.bpidecosurf.com CourterCo, Inc. 5373 W. 79th Indianapolis, IN 46268 P (317) 879-2050 F (317) 879-2454 www.courterco.com Dakota Premium Hardwoods, LLC 6805-C Imperial Drive Waco, TX 76712 P (244) 772-9663 F (254) 772-9664 www.dakotahardwoods.com Hardwoods, Inc. of Atlanta 5400 Riverview Rd. Mableton, GA 30126 P (404) 792-0910 F (404) 799-2079 www.hardwoodweb.com Metro Hardwoods 9540 83rd Ave. N. Maple Grove, MN 55369 P (763) 391-6731 F (763) 391-6741 www.metrohardwoods.com Darant Distributing Corp. 1832 E. 68th Ave. Denver, CO 80229 P (303) 289-2220 F (303) 289-2225 www.darant.com Holdahl Co. Inc. 1925 Annapolis Ln. Plymouth, MN 55441 P (612) 333-7111 F (612) 550-9966 www.holdahl.com Meyer Decorative Surfaces 340 Patton Dr. Atlanta, GA 30336 P (404) 507-1200 F (404) 222-1980 www.meyer-laminates.com Diamond Hill Plywood Co. P.O. Box 529/600 East Broad St. Darlington, SC 29540-0529 P (843) 393-2803 F (843) 393-1245 www.diamondhillplywood.com Horizon Forest Products 2422 Castle Hayne Rd. Wilmington, NC 28401 P (910) 343-3331 F (910) 343-3334 www.horizonforest.com MJB Wood Group, Inc. 2201 Royal Lane, Ste 250 Irving, TX 75063 P (972) 401-0005 F (972) 293-6283 www.mjbwood.com Distributor Service, Inc. 1 Dorrington Rd. Carnegie, PA 15106 P (412) 279-7824 F (412) 279-8454 www.distributor-service.com Industrial Finishes & Systems, Inc. 3455 W. 1st Ave. Eugene, OR 97402 P (541) 485-1503 F (541) 342-5008 www.industrialfinishes.com OHARCO P.O. Box 27427/8109 F Street Omaha, NE 68127 P (800) 228-9460 F (888) 808-5575 www.oharco.com Dougherty-Hanna Resources Co. 6000 Harvard Ave. Cleveland, OH 44105 P (216) 271-2400 F (216) 271-2405 www.dougherty-hanna.com Lensing Building Specialties P.O. Box 965 / 600 N. 6th Ave. Evansville, IN 47710 P (812) 423-6891 F (812) 421-3788 www.lensingonline.com Parksite, Inc. 1109 Classic Road Apex, NC 27502 P (919) 335-0000 F (919) 387-1525 www.parksite.com E.B. Bradley Co./ West Coast Laminating P.O. Box 58548/5080 S. Alameda St. Los Angeles, CA 90058 P (323) 585-9201 F (323) 585-5414 www.ebbradley.com Lumbermen’s, Inc. 4433 Stafford SW Grand Rapids, MI 49548 P (616) 538-5180 F (616) 261-3223 www.lumbermens-inc.com Quinko-Tek International 1855 Hymus Blvd. Dorval, QB H9P 1J8 Canada P (800) 363-4979 F (514) 685-5920 www.quinktek.com Louis and Company P.O. Box 2253/895 Columbia St. Brea, CA 92822 P (714) 529-1771 F (714) 990-6184 www.louisandcompany.com Rayette Forest Products 60 Rayette Rd., #22-24 Concord, ON L4K 2G4 P (416) 661-0831 F (905) 669-3562 Edgebanding Services, Inc. 828 West Cienega Avenue San Dimas, CA 91773 P (800) 471-5831 F (800) 785-2399 www.esi4service.com F.W. Honerkamp Co. Inc. 500 Oak Point Ave. Bronx, NY 10474 P (718) 589-9700 F (718) 378-2843 www.honerkamp.com Fessenden Hall, Inc. 1050 Sherman Ave. Pennsauken, NJ 08110-2674 P (856) 665-2210 F (856) 382-0250 www.fessenden.com Formations Inc. 12220-142 Street Edmonton, AB T5L 2G9 Canada P (780) 893-7540 www.formations-inc.com Mac Murray Pacific 568 7th St. San Francisco, CA 94103 P (415) 552-5500 F (415) 552-5840 www.macmurraypacific.com McFadden’s Hardwood & Hardware Inc. 2164 Buckingham Road Oakville, ON L6H 6M7 P (416) 674-3333 F (905) 855-8822 www.mcfaddens.com McKillican International, Inc. 16420 118 Ave. Edmonton, AB T5V 1C8 P (780) 453-3841 F (780) 481-6904 www.mckillican.com Walmark Corporation 101 W. Belvidere Rd. Round Lake Park, IL 60073 P (847) 546-0400 F (847) 546-1777 www.walmark.com Web-Don, Inc. P.O. Box 26367 Charlotte, NC 28221 P (704) 375-0250 F (704) 375-6655 www.web-don.com White-Wood Dist. Ltd. 119 Plymouth Street Winnipeg, MB R2X 2T3 P (204) 982-9450 F (204) 632-7416 www.w-group.ca Wood Stock Supply, Inc. 4705 South I-90 Service Rd. Rapid City, SD 57703 P (605) 341-6900 F (605) 341-0271 www.woodstocksupply.com Wurth Wood Group P.O. Box 668005/4250 Golf Acres Dr. Charlotte, NC 28266-8005 P (704) 887-7951 F (704) 394-2141 www.wurthwoodgroup.com CABINET INDUSTRY DISTRIBUTION ALLIANCE CIDA MEMBER DIRECTORY NBMDA Headquarters 401 N. Michigan Ave. Chicago, IL 60611 P (312) 321 6845 TOLL FREE (888) 747-7862 F (312) 644-0310 [email protected] www.nbmda.org Richelieu Hardware Ltd. 2617 Uwharrie Rd./P.O. Box 400 High Point, NC 27261 P (336) 841-5100 F (336) 887-8677 www.richelieu.com Russell Plywood Inc. 401 Old Wyomissing Rd. Reading, PA 19611 P (610) 374-3206 F (610) 374-9138 www.russellplywood.com Trade Supply Group 624 W. 52nd St. (btwn. 11th &12th Ave) New York, NY 10019 P (212) 255-2522 F (212) 255-4670 www.manhattanlaminates.com surface&panel D I S T R I B U T I O N MATTERS 2012 65 The silent hinge that’s really making some noise. What do you get when you combine the soft close action of BLUMOTION technology with our COMPACT face frame hinges? Cabinets that are silent and customers that can’t stop talking about them. Visit us at KBIS booth 731 / 800-438-6788 / blum.com MANUfACTUred IN The USA Perfecting motion Perfecting motion