SAP HANA Simplification

Transcription

Customer Success Map
IT Simplification
Improved IT
Performance
Lower TCO of IT
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
SAP HANA
Introduction
IT Simplification
Improved IT Performance
Lower TCO of IT
Introduction
SAP HANA with its in-memory database, data processing, and
application platform capabilities is the only complete innovation
platform that simplifies enterprise IT in various dimensions:
• A simpler data footprint that brings transactions and analytics
together into a single in-memory platform, combined with
smart data compression and data management capabilities
• Simpler processing and operations that enable high levels of
automation and real-time decision making with no data
preparation, data movement, or integration
• A simpler landscape that integrates data types, even for
unstructured and spatial data, data operations, and application
processing in one platform and avoids different specialty
servers
• Simpler setup with a choice of pre-configured on-premise or
cloud deployments, tailored data center integration and
integration for hybrid deployments
• Simpler application development with a concise data model,
embedded libraries of analytical functions that dramatically
reduce the code base and an embedded application server
• A simpler user experience that provides comprehensive,
personalized real-time information anytime and on any device
Discover how SAP customers simplified their technology stack
by dramatically reducing multiple layers of hardware and
software complexity. At the same time, user experience became
simpler and TCO has been reduced while performance of
business processes has accelerated dramatically.
2 / 120
Introduction
IT Simplification
Lower TCO of IT
Companies (in alphabetical order)
IT
Simplification
1899 Hoffenheim
1&1 Internet AG
Accenture
AGL
Antarc
Anyou
ARI
Asian Paints (using SAP Business Suite on SAP HANA)
Asian Paints (using SAP IQ for near-line storage)
Avnet
Avon Cycles
Bayer MaterialScience
CEAT
3 / 120
Improved IT
Performance
Lower TCO
of IT
Introduction
IT Simplification
Lower TCO of IT
IT
Simplification
CHIO Aachen
CIR Food
Constantia Flexibles
Danone
Dell
DFB
Dis-Chem
dm
DPD GeoPost
EMC (using SAP IQ for near-line storage, replacing Oracle)
EMC (using a virtualized SAP HANA deployment)
Eureko Sigorta
European Schools
4 / 120
Improved IT
Performance
Lower TCO
of IT
Introduction
IT Simplification
Lower TCO of IT
IT
Simplification
Evonik
FCC Construccion
Geberit
Givaudan
Grupo Merza
Güdel
Heidelberger Leben
Hepsiburada
HR GROUP
Hidrovias
HiMedia
Infosys
itelligence
5 / 120
Improved IT
Performance
Lower TCO
of IT
Introduction
IT Simplification
Lower TCO of IT
IT
Simplification
Jesco
Johnson Controls
JOSKIN
KAESER
Kardinal Schwarzenberger Hospital
Kennametal
Koehler Paper Group
Komatsu Australia
Komatsu Cummins Chile
La Trobe University
Luxottica
Maschinenfabrik Reinhausen
McLaren Group
6 / 120
Improved IT
Performance
Lower TCO
of IT
Introduction
IT Simplification
Lower TCO of IT
IT
Simplification
Mercedes-AMG
Migros
MKI
Molson Coors
MUDO
NBA
neckermann.at
NTUC FairPrice
Pacific Drilling
Russian Railways
Sagem
SAP Runs SAP ERP powered by SAP HANA
SAP Runs SAP HANA Cloud Platform (1/2)
7 / 120
Improved IT
Performance
Lower TCO
of IT
Introduction
IT Simplification
Lower TCO of IT
IT
Simplification
SAP Runs SAP Simple Finance
SAP Runs SAP Fraud Management powered by SAP HANA
Savannah Cement
Severstal
SHS Group
SNUBH
SPAR
STIHL
State of Indiana
Statoil
Swiss Krono Group
The Timken Company
8 / 120
Improved IT
Performance
Lower TCO
of IT
Introduction
IT Simplification
Lower TCO of IT
IT
Simplification
Transnet
TRCC
Triple A
Unilever
Uniorg
University of Amsterdam
University of Kentucky
UNO
Usha International
Varian
Varun Beverages
Velux
VNSG
9 / 120
Improved IT
Performance
Lower TCO
of IT
Introduction
IT Simplification
Lower TCO of IT
IT
Simplification
Vodafone
Wienerberger
Wilmar
Yitai
YOKE
10 / 120
Improved IT
Performance
Lower TCO
of IT
Introduction
IT Simplification
Lower TCO of IT
IT Simplification
Simpler Data Footprint
Simpler Setup
Simpler Data Processing and Operations
Simpler Application Development
Simpler Landscape
Simpler User Experience
11 / 120
Introduction
IT Simplification
Lower TCO of IT
Simpler Data Footprint 1/2
Asian Paints
Infosys
Avnet
Jesco
CEAT
JOSKIN
Kardinal Schwarzenberg Hospitals
Dell
Migros
Dis-Chem
Molson Coors
MUDO
Russian Railways
European Schools
Sagem
Evonik
Geberit
Severstal
Hepsiburada
SHS Group
12 / 120
Introduction
IT Simplification
Simpler Data Footprint 2/2
State of Indiana
STIHL
Swiss Krono Group
Usha
13 / 120
Lower TCO of IT
Introduction
IT Simplification
Simpler Data Processing and Operations 1/2
Accenture
Hepsiburada
Asian Paints
Hidrovias
Avon Cycles
HR Group
Jesco
Danone
Dis-Chem
La Trobe University
dm
McLaren Group
Migros
MUDO
Evonik
neckermann.at
Geberit
Sagem
Grupo Merza
14 / 120
Lower TCO of IT
Introduction
IT Simplification
Simpler Data Processing and Operations 2/2
The Timken Group
Transnet
Savannah Cement
TRCC
Severstal
State of Indiana
Varun Beverages
STIHL
Wienerberger
Swiss Krono Group
Wilmar
15 / 120
Lower TCO of IT
Introduction
IT Simplification
Lower TCO of IT
Simpler Landscape
CEAT
McLaren Group
Danone
Mercedes-AMG
dm
Molson Coors
neckermann.at
European Schools
Pacific Drilling
Evonik
Grupo Merza
Güdel
SPAR
HR Group
State of Indiana
KAESER
Wilmar
Wienerberger
16 / 120
Introduction
IT Simplification
Simpler Setup
Asian Paints
Danone
The Timken Company
Geberit
Heidelberger Leben
Varun Beverages
Hidrovias
itelligence
JOSKIN
17 / 120
Lower TCO of IT
Introduction
IT Simplification
Simpler Application Development
Danone
Dis-Chem
Molson Coors
MUDO
Varian
Velux
18 / 120
Lower TCO of IT
Introduction
IT Simplification
Lower TCO of IT
Simpler User Experience 1/2
1899 Hoffenheim
JOSKIN
Avon Cycles
Komatsu Australia
CEAT
La Trobe University
CHIO Aachen
MUDO
Danone
neckermann.at
Dell
NBA
DFB
Russian Railways
Dis-Chem
Sagem
European Schools
Geberit
SHS Group
Grupo Merza
SNUBH
Infosys
STIHL
19 / 120
Introduction
IT Simplification
Simpler User Experience 2/2
Transnet
Unilever
Uniorg
Varian
Velux
VNSG
20 / 120
Lower TCO of IT
Introduction
IT Simplification
Lower TCO of IT
Improved IT Performance (1/3)
1&1 Internet
AGL
Grupo Merza
Eureko Sigorta
Anyou
Evonik
ARI
FCC Construccion
Avnet
Givaudan
Avon Cycles
Hepsiburada
Bayer MaterialScience
HiMedia
CEAT
Infosys
itelligence
Dell
Jesco
Dis-Chem
Johnson Controls
dm
JOSKIN
DPD GeoPost
KAESER
21 / 120
Introduction
IT Simplification
Lower TCO of IT
Kennametal
SAP Runs SAP Simple Finance
Koehler Paper Group
SAP Runs SAP Fraud Management
Komatsu Australia
Savannah Cement
Severstal
La Trobe University
SHS Group
Luxottica
SNUBH
Mercedes-AMG
State of Indiana
Migros
Statoil
Mitsui
STIHL
Molson Coors
Swiss Krono Group
NTUC FairPrice
Transnet
Russian Railways
TRCC
Sagem
Unilever
22 / 120
Introduction
IT Simplification
UNO
Usha
Varian
Varun Beverages
Vodafone
Wilmar
Yitai
23 / 120
Lower TCO of IT
Introduction
IT Simplification
Lower TCO of IT
Lower TCO of IT
Accenture
McLaren Group
Mercedes-AMG
Molson Coors
Dell
Dis-Chem
dm
Severstal
DFB
SHS Group
Transnet
Grupo Merza
TRCC
Geberit
Triple A
Güdel
Uniorg
Hidrovias
KAESER
Usha
Wienerberger
24 / 120
Introduction
IT Simplification
Lower TCO of IT
TSG 1899 Hoffenheim: Improving Performance
with Smarter Soccer Analytics Using SAP HANA®
Organization
TSG 1899 Hoffenheim FußballSpielbetriebs GmbH
Headquarters
Sinsheim, Germany
Industry
Sports and entertainment
Products and Services
Premier league soccer club
(Bundesliga) and training
academy for up-and-coming
national and international
talents
Web Site
www.achtzehn99.de
Business challenges
Optimize the coach’s soccer training program to deliver better team
and individual performance
Adapt training plan for each player from one training unit to the next
Technical implementation
Use the SAP HANA® platform to provide dynamic visual analysis of
player and ball movement during training via sensor chips embedded
in the ball and in player shin guards
Going forward, combine spatial data with technical, tactical, and
athletic data for a comprehensive, real-time analysis of player
strengths and weaknesses using SAP HANA
Key benefits
Optimized coach’s training program with real-time evaluation of team
and individual player skills based on data-driven soccer analytics
Personalized training program for each player by dynamically
adapting to their strengths and weaknesses
Laid the foundation for further enhancements in soccer analytics,
talent scouting, and play strategy using new forms of data from
games and training
“In just 10 minutes, 16 players with 6 balls can produce almost 13
million data points that SAP HANA can process in real time. Being
able to analyze this data right away allows us to optimize individual
training plans from one training unit to the next. Over time this
means we can better shape the development of individual players
and the team as a whole.”
Bernhard Peters, Director for Sports and Youth Training, TSG 1899 Hoffenheim FußballSpielbetriebs GmbH
25 / 120
Real-time spatial
data analysis
Sensors capture high-velocity
spatial data from player and
ball movements for a
comprehensive analysis of
player performance
Personalized
training plans
Decision support that allows
the quick adaptation of
individual training plans from
one training unit to the next
Support for wide
data variety
Documentation and analysis of
tactical, athletic, and spatial
data from trainings, game data,
and health data
Introduction
IT Simplification
Lower TCO of IT
1&1 Internet AG: Optimizing Debt Management
with SAP® BW powered by SAP HANA®
Company
1&1 Internet AG
Headquarters
Montabaur, Germany
Industry
Telecommunications
Internet access products as
well as hosting and e-business
solutions in the cloud
Employees
6,894 (2013)
Revenue
€2.656 billion (2013)
Web Site
www.1and1.com
Partners
SAP® Consulting organization
Hitachi Data Systems
www.hds.com
Business challenges
Minimize loss from bad debt through efficient reporting for debt
collection processes and master data
Provide flexible and granular reporting to business users, allowing
them to quickly run complex requests
Improve master data on contracts and customers within the SAP
Revenue Management and Contract Accounting (SAP RM-CA)
application
Implemented SAP® Business Warehouse (SAP BW) powered by SAP
HANA® to analyze massive volumes of data from SAP RM-CA
Completed the project in 10 months and won the 2013 SAP Quality
Award bronze for excellent project management
Key benefits
Higher revenue through reduced loss due to bad debt
Business users able to detect discrepancies in master and
transactional data and take measures to enhance data and process
quality
Better insight into customers, contracts, and processes
Fast return on investment (ROI)
“We are excited about SAP BW powered by SAP HANA because
of its flexible reporting capabilities and impressive performance.
Complex requests can now be run immediately, enabling the
quick detection of payment patterns and subsequent optimization
of debt collection, translating into ROI in only six months.”
Christian Beinhauer, Head of the SAP Competence Center, 1&1 Internet AG
26 / 120
6 months
To achieve
complete ROI by
identifying
business issues
and making
immediate process
changes to reduce
loss caused by bad
debt
11 million
Customer
contracts analyzed
across products,
countries, and
payment methods
to detect relevant
patterns
99.98%
Faster reporting
with SAP BW
powered by SAP
HANA (from 8
hours to 5
seconds)
Introduction
IT Simplification
Lower TCO of IT
Accenture: Improving HR Solution Offerings
with SAP HANA® Cloud Platform
Partner
Accenture Software
Location
Dublin, Ireland
Industry
Professional services
Global management consulting,
technology services, business
process outsourcing, software
Employees
275,000 (2013 – worldwide)
Revenue
US$28.6 billion (2013 –
worldwide)
Web Site
www.accenture.com/hcmsoftware
Objectives
Reconcile inconsistent human capital management (HCM) data
Improve auditing capabilities
Provide fast, efficient resolution of data across hybrid environments
Standardize and tailor data governance rules
Why partner with SAP
SAP HANA Cloud Platform, extension package for SuccessFactors,
provides high scalability and elasticity for HR Audit and Compliance
as-a-service
Integration with on-premise and cloud solutions from SuccessFactors,
an SAP company
Rapid deployment
Accurate and consistent reporting
Benefits for customers
Lower total cost of ownership, thanks to enhanced compliance and
fewer errors
Faster time to value
Business agility through optimized HR processes and services
Fewer payroll issues and less employee frustration
Better use of time for functional subject-matter experts
Greater accuracy and consistency in reporting
First
Solution on SAP HANA Cloud
Platform that enables clients to
optimize check processes
Faster
Time to value
Greater
Business agility through
optimized HR
Lower
Total cost of ownership
“Many companies operate in a hybrid environment, with systems located both
on premise and in the cloud. Delivering Accenture HR Audit and Compliance
as-a-service using SAP HANA Cloud Platform helps our clients complete
accurate audit and compliance reporting no matter where their data is hosted.
It simplifies the entire process and helps reduce costly errors.”
Jim Astorian, Senior Managing Director, Accenture Software
27 / 120
Introduction
IT Simplification
Lower TCO of IT
AGL: Realizing Millions through an SAP HANA®
Deployment with Tata Consultancy Services
Company
AGL
Headquarters
North Sydney, Australia
Industry
Utilities
Electricity, natural gas, and
solar power
Employees
3,500
Web Site
www.agl.com.au
Partner
Tata Consultancy Services
Limited (TCS)
www.tcs.com
Why Tata Consultancy Services
Agile implementation methodology and a “one team” culture
Competency and expertise with the SAP HANA® platform
Customers' Choice award winner for the SAP Pinnacle Awards 2014
Resolution
Deployed SAP HANA to support the Data Intelligence Program,
integrating it with a range of existing SAP® solutions
Collaborated with TCS and the SAP Active Global Support
organization
Leveraged the SAP MaxAttention™ offering for quality assurance
Delivered the project on time and within budget
Key benefits
Central storage of customer meter reads, providing a single source of
truth and helping to lower costs
Ability to pinpoint all data integrity issues, saving a lot of effort in
analysis
70% higher rate of reconciliation in monthly payments and receivables
Faster report generation for a better user experience
More-competitive pricing, helping acquire and retain roughly 10,000
additional customers per year
“We have been working successfully with Tata Consultancy
Services for close to seven years, and this SAP HANA
deployment was no exception. The results have been amazing,
and we are expecting to see US$15.2 million in benefits over the
next five years. I was excited to nominate TCS for the Customers’
Choice award and to hear it won.”
Darrel Egan, ISG Business Partner for Retail Energy and DI Program Director, AGL
28 / 120
50x
Faster load forecasting (from 5
weeks to 4 hours)
50x
Faster portfolio aggregation
(from 50 hours to 1 hour)
20x
Faster contract aggregation,
taking just 2 minutes
60x
Faster settlement reconciliation
(60 minutes to less than 1
minute)
Introduction
IT Simplification
Lower TCO of IT
Antarc: Increasing Market Share and Customer Satisfaction
with SAP® Business One powered by SAP HANA®
Company
Antarc Ltd.
Headquarters
Nairobi, Kenya
Industry
Retail – furniture
Home and office furniture
and decor
Employees
85
Web Site
www.antarc-ke.com
Partner
Infinium Technologies(Kenya)
www.infinium.co.ke
Objectives
Continue to promote rapidly accelerating business growth
Enhance and unify IT infrastructure on a single platform to streamline
operations and improve analytics
Increase process efficiency and, in turn, customer satisfaction
50%
Why SAP
• Deployed the SAP® Business One application powered by the SAP
HANA® platform
• Engaged Infinium Technologies for a fast and professional
implementation
Stock accuracy across all
warehouses
Benefits
Increase in overall operational efficiency
Greater operational control with more accurate reporting, efficient
warehouse management, swifter deliveries, and shorter lead times
Access to real-time business data for more-informed decision making
Proactive management of stocks and timely customer deliveries,
significantly increasing customer loyalty
Flexible and scalable platform that can grow with the company
Growth far surpassing initial objectives, increasing sales targets by
30%
"With SAP Business One powered by SAP HANA, Antarc was
able to increase customer service levels in a matter of months.
The result has been an incredible 90% improvement in customer
satisfaction."
Neha Malde, Head of Finance, Antarc Ltd.
29 / 120
Increase in market share
95%
93%
Faster audit review cycles
(from 1 month to 2 days)
30%
Reduction in overdrafts due
to improved cash
management
50%
Fewer manual reports for
finance to run
Introduction
IT Simplification
Lower TCO of IT
Anyou: Improving Feed Quality with SAP HANA®
and an SAP® Business All-In-One Solution
Company
Anyou (SiChuan) Feed
Technology Co. Ltd.
Headquarters
Suzhou, Jiangsu Province,
China
Industry
Consumer products –
agriculture
Animal feed
Employees
2,000
Web Site
www.scanyou.net
Partner
Shanghai MTC Information
Technology Co. Ltd.
www.mtc-china.com
Objectives
Implement an IT system to collectively manage over 30 feed
production plants, with an ultimate goal of managing 50 plants
Improve business and financial reporting standards as well as data
accuracy
Track product quality more effectively
Why SAP
• Ability to support many plants by establishing standard business
processes and centralizing data and analytics using an SAP®
Business All-In-One solution powered by SAP HANA®
• Partnership with Shanghai MTC Information Technology, providing the
expertise to deploy the solution and meet business development goals
Benefits
Improved feed quality management processes and accelerated quality
tracking
Enabled real-time reporting and analysis for planning, resulting in
more-transparent business processes and faster decision making
Enhanced the quality of business data by standardizing business
processes and centralizing master data
“Our SAP Business All-In-One solution was a great investment.
Powered by SAP HANA, it has allowed Anyou to achieved realtime analysis of business processes and financial reporting
across multiple group companies. The real-time system helps
Anyou avoid operational risks and enhances the company's
profitability."
Deng Meng, CIO, Anyou (SiChuan) Feed Technology Co. Ltd.
30 / 120
Fast
Real-time reporting and
analysis for planning
Efficient
Faster quality tracking (from
24 hours to 5 minutes)
Transparent
Business processes that
improve overall feed quality
management
Accurate
Standard processes and
centralization, for enhanced
data quality
Introduction
IT Simplification
Lower TCO of IT
ARI: Driving Results in Fleet Management on
SAP HANA®
Partner
ARI
Headquarters
Mount Laurel, New Jersey
Industry
Automotive
Fleet management services
Employees
2,400
Revenue
US$2.6 billion
Web Site
www.arifleet.com
Objectives
Maintain high service levels and provide differentiating customer
value
Help customers reduce costs and gain fleet efficiencies
Improve ARI operations and day-to-day decision making
Evaluated the SAP HANA® platform using ARI data
Rolled out comprehensive data strategy that includes SAP HANA,
SAP® Data Services software, SAP Information Steward software,
and SAP BusinessObjects™ business intelligence (BI) solutions
Looked to Hewlett-Packard Company for hardware platform and
installation support
Benefits
Increased productivity at customer contact centers with lower cost per
transaction
Ability to provide customers real-time actionable data
Support for next-generation customer service
Partner
Hewlett-Packard Company
(HP)
“Reducing overhead costs by 5%, while increasing the impact our
contact centers have on customers, has been a huge win for us.”
Bob White, Senior Vice President, Client and Fleet Services, ARI
31 / 120
5%
Reduction in total
overhead costs
21,600x
Faster year-end activity
reporting
3 weeks
Implementation of SAP
HANA environment
Introduction
IT Simplification
Lower TCO of IT
Asian Paints: Enabling Real-Time Analytics
Across Growing Data Volumes
Company
Asian Paints Limited
Headquarters
Mumbai, India
Industry
Chemicals
Paints and coatings – interior
and exterior wall finishes, wood
finishes, enamels, home decor,
and wallpaper
Revenue
Rs 9,632 crore
(US$1.8 billion)
Web Site
www.asianpaints.com
Objectives
Offer dealers four-hour order cycles, from the time an order is
received to when it is fulfilled
Use real-time analytics to inform campaigns, product decisions, and
service levels
Provide salespeople and executives with the information they need to
optimize the business
Why SAP
Trusted, long-term, and successful partnership
Wide range of processes running on the SAP® Business Warehouse
(SAP BW) application
Performance enhancement available using the SAP HANA® platform
Cost-effective near-line storage functionality of SAP IQ software that
can be combined with SAP HANA and connected to SAP BW to unify
in-memory and disk-based column stores
Benefits
Connects historical data while running three years of “hot” data on
SAP HANA, enabling comprehensive analysis experience from both a
current and a historical perspective
Provides real-time access to data, allowing business users to produce
invoices more efficiently and respond to issues more quickly
Identifies markets and dealers experiencing service issues in the
moment, rather than crunching historical data over a span of weeks
“Considering the real-time access to current and historical
data and the overall improvements in processing speed, the
implementation of SAP HANA and SAP IQ is looking like another
win for Asian Paints.”
Harish Lade, General Manager – Systems, Asian Paints Limited
32 / 120
Faster
Data compiling (from hours or
days to minutes or seconds)
Faster
Supply chain reporting (from
45 to just a few minutes)
Detailed
Inventory analysis across the
entire supply chain, from raw
goods and packaging materials
to the finished product
Lower
Cost of near-line storage using
SAP IQ
Introduction
IT Simplification
Lower TCO of IT
Asian Paints: Improving Customer Interactions with
SAP® Business Suite powered by SAP HANA®
Company
Asian Paints Limited
Headquarters
Mumbai, India
Industry
Chemicals
Decorative and industrial
paints, coatings, and finishes
Employees
>5,000
Revenue
US$2 billion
Web Site
www.asianpaints.com
Objectives
Support thousands of stock-keeping units and direct-service retailers
Deliver in towns with warehouses in 4 hours and elsewhere in 48
hours
Get closer to customers across all touch points
Resolution
Deployed SAP® CRM powered by SAP HANA® and expanded this
foundation with new solutions, including the SAP Audience Discovery
and Targeting analytic application, SAP Real-Time Offer Management
software, and SAP HANA Live offerings
Improved customer engagement and the buying experience with realtime offer management
Reduced total cost of ownership, thanks to minimal database support
Benefits
Superior customer experience with better interactions and real-time
insight throughout the customer lifecycle
Real-time campaigns and offer management with SAP CRM powered
by SAP HANA and a better buying experience with SAP Audience
Discovery and Targeting to position the right products and services to
the customer
“One of the big benefits of SAP CRM powered by SAP HANA is
that it serves as a foundation for driving the entire relationship
with customers instantly and more precisely. It allows you to
profile your customer database according to a certain set of rules,
arrive at a target audience, and run real-time campaigns.”
Deepak Bhosale, Chief Manager IT, Asian Paints Limited
33 / 120
7.5 weeks
From project start to live
launch
45x
Faster marketing, sales, and
service processes
40x
Faster report generation,
enabling key customer insight
50%
Faster back-end processes
>60%
Reduction in database
requirements (from
500 GB to less than 200 GB)
Introduction
IT Simplification
Lower TCO of IT
Avnet: Delivering to Customers More Quickly with
SAP HANA®
Company
Avnet Inc.
Headquarters
Phoenix, Arizona
Industry
Wholesale distribution
Electronic components,
enterprise IT, and
embedded technology
Employees
>18,000
Web Site
www.avnet.com
Objectives
• Accelerate growth and profitability through game-changing analytics
• Improve standards and governance through centralized data management
• Enable better and faster decision making with real-time data insights
Average data compression
ratio
Why SAP
• Longtime user of the SAP® Business Warehouse (SAP BW) application
• Large, global footprint of SAP solutions
Faster
Resolution
• Deployed SAP BW powered by SAP HANA® to protect prior investments in
information-based assets
• Reduced risks of moving to a new platform by continuing to use SAP software
• Provided the foundation to enable supply chain operational measurements through
the SAP Supply Chain Performance Management analytic application
Better
Future plans
Explore how to use the SAP HANA platform for game-changing analytics
“Avnet and SAP’s strong partnership has allowed our IT team to transform
our business warehouse environment. We are paving the way to provide
Avnet with game-changing analytics that accelerate
the success of our customers.”
Brian Chan, Vice President of IT, Avnet Inc.
34 / 120
4:1
Time to market
Customer service through
improved data insights
15x–20x
Query performance
improvement
Introduction
IT Simplification
Lower TCO of IT
Avon Cycles: Achieving Business Agility with SAP®
Business Suite powered by SAP HANA®
Industry
Consumer products
Objectives
Leverage the business value of large and growing data volumes
Manage data for 360 cycle components and 200 models with an
average of three sizes per model and three colors per size
Accelerate operations in key business areas such as sales, supply
chain and procurement
Provide differentiating customer value by maintaining high service
levels
Bicycles, bicycle parts, electric
bikes, and fitness equipment
and accessories
Worked with Centric Technologies to migrate SAP® Business Suite
applications to the SAP HANA® platform
Replaced an Oracle database with SAP HANA
Partner
Avon Cycles Limited
Headquarters
Ludhiana, Punjab, India
Employees
1,500
Revenue
Rs 4.21 billion (US$89.4
million)
Web Site
www.avoncycles.com
Partner
vCentric Technologies Pvt. Ltd.
www.vcentric.com
Benefits
Better control of the supply chain with faster material requirements
planning (MRP) runtimes, resulting in reduced inventory levels
Ability to provide stakeholders with real-time actionable data
Greater focus on performance excellence
Improvement in productivity and faster decision making
More-efficient service for customers, vendors, and other stakeholders
“The migration of our SAP Business Suite applications to SAP HANA is
an important milestone in our IT strategy. We are confident this will
align with our business growth plans and play a key role in overall
success. The collaboration between the Avon Cycles team, our partner
vCentric, and SAP was outstanding.””
Onkar Singh Pahwa, Managing Director, Avon Cycles Limited
35 / 120
50%
Faster MRP runtimes
80%
Reduction in backup and
restoration requirements
achieved without any
downtime
45%
Faster execution of
business operations
Introduction
IT Simplification
Lower TCO of IT
Bayer MaterialScience: Enabling Real-Time Business
with SAP HANA® and SAP® MaxAttention™
Company
Bayer MaterialScience AG
Headquarters
Leverkusen, Germany
Industry
Chemicals
Polymers, coatings, adhesives,
sealants, and more
Employees
14,500
Revenue
€11.5 billion
Web Site
www.materialscience.bayer.com
Top objectives
Speed up performance of the SAP® Customer Relationship
Management (SAP CRM) application and empower users with realtime insights
Analyze the performance of core business processes to save time,
reduce costs, and keep SAP solutions running optimally
Resolution
Leveraged the SAP MaxAttention™ offering for a safe and
nondisruptive deployment
Worked with experts from the SAP MaxAttention services team for
tailored project support
Leveraged the SAP Business Process Performance Optimization
service to optimize performance-critical process steps
Successfully deployed SAP CRM powered by SAP HANA®
Key benefits
Real-time analysis and reporting for smarter, faster business
decisions
Faster business processes for increased business-user productivity
and higher end-user satisfaction
“The SAP HANA migration project was perfectly supported by
SAP MaxAttention, which has proven to be a strategic asset for
BMS, allowing us to boost the performance of key applications by
20% to 30% on average, just to name one example.”
Jan Prigge, Head of Commercial Solutions, Bayer MaterialScience AG
36 / 120
20X
Search performance boost due
to SAP HANA
49%
Complaint processing
performance
20%–30%
Average performance boost on
key applications
Introduction
IT Simplification
Lower TCO of IT
CEAT Limited: Driving Success in the Tire
Business with SAP® ERP powered by SAP HANA®
Company
CEAT Limited
Headquarters
Mumbai, India
Industry
Automotive
Tires for vehicles including
cars, motorcycles, buses, and
heavy equipment
Employees
Approximately 5,000
Revenue
Approximately US$1.2 billion
Top objectives
Improve reporting to better manage operations across a large tire
distribution network
Enhance worker speed, efficiency, and productivity
Create a strong, scalable IT infrastructure
Resolution
Consolidated heterogeneous systems, such as those for finance,
production, and sales, onto SAP® ERP powered by SAP HANA®
Connected all carrying and forwarding agents with real-time data
Established a three-year IT road map based on the SAP HANA
platform powering high-performance enterprise resource planning
Key benefits
Mobile analytics that allow regional offices to monitor performance
against key performance indicators
Custom dashboards and automated reports that simplify work at all
levels of the company
Reduction in server and database requirements, dramatically
simplifying IT management
Web Site
www.ceat.in/newsite/home.asp
“With SAP HANA, product managers are now able to analyze
performance with respect to the markets in real time. Now they’re
able to do pricing more accurately and offer better discounts to
the customers.”
Niranjan Bhalivade, CIO, CEAT Limited
37 / 120
80%
Reduction in database size
(from 3 TB to 600 GB)
42X
Faster invoicing (from 7
minutes to 10 seconds)
576x
Faster discounting processes
(from 4 days to 10 minutes)
Introduction
IT Simplification
Lower TCO of IT
CHIO Aachen: Engaging World Equestrian
Fans with SAP HANA® Cloud Platform
Organization
Aachen Laurensberger
Rennverein e. V. (CHIO Aachen)
Headquarters
Aachen, Germany
Industry
Competitive equestrian events
and related activities
Members
Approximately 600, plus 30
member companies
Web Site
www.chioaachen.de/en
Objectives
Complement the fan experience at the World Equestrian Festival with
immersive and interactive mobile apps
Allow fans to post commentary on ongoing events in real time
Test fan knowledge of equestrian sports in a fun and engaging way
Deployed the Audience Judge mobile app on SAP HANA® Cloud
Platform, allowing fans to weigh in on all dressage and vaulting
competitions live in the stadium
Launched the CHIO Quiz game that lets spectators test themselves at
various levels by answering over 700 questions on equestrian sports
and that is based on a gaming solution prototype running on SAP
HANA Cloud Platform
Benefits
Intuitive and user-friendly application interface
Ability to integrate with third-party data sources to provide real-time
data on fan, individual judge, and overall rider scoring using SAP
HANA extended application services
“It’s important for us to come up with technology innovations that
really enhance the audience experience, not just something nice
to have. And SAP HANA Cloud Platform is helping us do exactly
that.”
Michael Mronz, General Manager, Aachen Reitturnier GmbH
38 / 120
Popular
Roughly 3,500 fans
participating in the CHIO Quiz,
some playing up to 200 times
and checking their status in
real time
Fast
Ability to see Audience Judge
results compared with official
results while watching the
event in real time
Fun
Participants sharing individual
results and positive feedback
via social media channels
Introduction
IT Simplification
CIR food: Increasing Efficiency and Making More
Informed Decisions with SAP® Solutions
39 / 120
Lower TCO of IT
Introduction
IT Simplification
Lower TCO of IT
Constantia Flexibles Boosts Reporting Performance
and Efficiency with SAP® BW powered by SAP HANA®
Company
Constantia Flexibles International
GmbH
Headquarters
Vienna, Austria
Industry
Mill products
Flexible packaging and labels
Employees
8,000
Revenue
€1.7 billion
Web Site
www.cflex.com
Partner
CubeServ GmbH
www.cubeserv.com
Top objectives
Improve the performance of monthly closing and consolidation
reporting
Pave the way for fast and convenient Web reporting for business
units
Adopt the technology required to sustain the company's future growth
Resolution
Conduct a proof of concept and set up a sandbox for IT and business
test cases
Migrate the SAP® Business Warehouse (SAP BW) application to the
SAP HANA® platform
Deploy the SAP HANA studio for administration and monitoring
Key benefits
Excellent reporting performance, including workbooks and Web
reports
Faster execution and consistent high quality across the reporting
process chain
Higher productivity, reducing the workload of IT resources despite
handling double the business volume
Fewer service requests from business users
“The switch to SAP BW powered by SAP HANA delivered a
performance and efficiency boost to our reporting process. The
business can now deliver to tight schedules while supporting
business growth across the group.”
Bruno Sticht, IT Manager, Constantia Flexibles International GmbH
40 / 120
>200%
Increase in reporting
performance
2x
Increase in extract, transform,
and load performance
60%
Introduction
IT Simplification
Lower TCO of IT
Danone: Improving South African Call Center
Operations with SAP HANA® Cloud Platform
Company
Groupe Danone
Headquarters
Paris, France
Industry
Consumer products
Fresh dairy products, bottled
water, baby food, and medical
nutrition products
Employees
102,401 (2012)
Revenue
€20.87 billion (2012)
Web Site
www.danone.com
Objectives
Improve call center order management at Danone South Africa
Deploy a user-friendly business-to-employee application on a very low
budget and with minimal up-front investment
Expand application usage to additional call centers, including those
managed by third parties
Why SAP HANA® Cloud Platform
Fast deployment and integration with existing SAP® software systems
Robust data security and identity management tools
Ease of upgrade and expansion to other areas of the business
Integration and interface with softphone devices
Benefits
Successful rollout and launch with a short learning curve, resulting in
100% user satisfaction
Fast development process using the UI development toolkit for
HTML5 that resulted in the project being completed early and under
budget
Ability to quickly deploy at additional call centers
Ease of integration with on-premise, back-end systems
Straightforward authentication using single sign-on and Security
Assertion Markup Language (SAML)
“With SAP HANA Cloud Platform, we can quickly develop
beautiful, user-friendly applications that are opening new
opportunities to connect our consumers directly to our back-end
systems. And the SAP HANA database will help us analyze this
data later on.”
Ralf Steinbach, Director Software Architecture, Group Danone
41 / 120
Streamlined
Call center operations
Secure
Data with controlled access
Fast
Rollout with low overhead
High
User satisfaction, thanks
to a user-friendly interface
Introduction
IT Simplification
Lower TCO of IT
Dell: Empowering Sales Teams with
Self-Service BI powered by SAP HANA®
Company
Dell Inc.
Headquarters
Round Rock, Texas
Industry
High tech
Computers, software, and
hardware; related products
and services
Employees
110,000
Revenue
US$57.2 billion
Objectives
Replace a legacy business intelligence (BI) system that could not
keep up with the need for real-time reporting and analytics
Use BI for all sales-related activities from forecasting to determining
which territories offer the best growth opportunities
Reduce reliance on the IT organization
Why SAP
SAP HANA® platform, which met all architectural and performance
requirements
Single source to measure key performance indicators (KPI) and
metrics that would allow sales to spend less time extracting data and
running reports
Self-service BI, eliminating the need for IT to constantly respond to
requests for BI reports and analytics
Future plans
Lower IT even further using SAP HANA
Continue driving sales efficiencies in partnership with SAP
50%
Fewer nonstandard KPIs
and performance metrics
60%
Of analytics reports created more
quickly using self-service BI
Approximately 50%
Lower BI costs as a result
of data centralization and
standardization
80%
Less need to access source
systems to generate and
manipulate data
20 to 1
Data compression rate when
loading historical data into the
SAP HANA platform
Web Site
www.dell.com
“We’re seeing salespeople becoming more data driven by using
the information in the new system powered by SAP HANA.
They’re actually able to use data to more accurately predict when
sales will close, and they can organize their territories more
efficiently for the best customer coverage.”
40%
Increase in automation of sales
reports, allowing IT staff more
time to focus on core system
development and improvement
tasks
Bart Crider, Director of Enterprise Business Intelligence, Dell Inc.
42 / 120
38047 (15/04) This content is approved by the customer and may not be altered under any circumstances.
Introduction
IT Simplification
Lower TCO of IT
DFB: Matching SAP® Event Ticketing Software with SAP CRM
powered by SAP HANA® to Personally Reach Every Fan
Company
Deutscher Fußball-Bund (DFB)
Headquarters
Frankfurt, Germany
Industry
World’s largest sports
federation, representing over
25,000 clubs and 6.8 million
Members
Employees
>220
Web Site
www.dfb.de
Objectives
Create a completely new fan experience with simpler communications,
improved campaign management, and personalized messages and
offers
Establish and leverage a consistent, real-time view of all fan information
The resolution
Launched the SAP® Customer Relationship Management (SAP CRM)
rapid-deployment solution powered by the SAP HANA® platform in just
three months, and deployed SAP Event Ticketing software
Migrated the DFB Fan Shop and DFB Fan Club database to SAP HANA
Built a road map for deploying the SAP ERP application and SAP CRM
powered by SAP HANA using the SAP HANA Enterprise Cloud service
The key benefits
• Simpler marketing execution with personalized campaigns and
promotions tailored to the needs of every fan, creating a better
experience
• Fast and efficient development of marketing campaigns, reaching fans
via personal e-mail and directing them to information and ticketing Web
sites
• Two weeks to develop the campaign for the Women’s DFB Cup Final
• Lower total cost of ownership
“With SAP CRM powered by SAP HANA, we are able to do
marketing campaigns by ourselves for the first time. We can now
serve fans through digital channels and improve customer loyalty
with offers that meet their needs. By using SAP HANA Enterprise
Cloud, our processes will be much more efficient.”
Daniel Gutermuth, SAP Implementation Project Lead, Deutscher Fußball-Bund (DFB)
43 / 120
2 weeks
Call To launch the marketing
campaign for the
Women’s DFB Cup Final
as part of a 4-week pilot
8,700
Fans got personalized
promotional e-mails as
part of the campaign
48%
Of those fans confirmed
as viewing their e-mail
7%
Of confirmed fans were
tracked as clicking from
their e-mail to the DFB
ticketing site for the
event
Introduction
IT Simplification
Lower TCO of IT
Dis-Chem Pharmacies: Gaining Insight into Expanding
Retail Operations with the SAP HANA® Platform
Company
Dis-Chem Pharmacies
(Pty) Limited
Headquarters
Midrand, South Africa
Industry
Retail
Pharmacy, beauty, household
products, as well as health
clinic and salon services
Employees
11,000
Web Site
www.dischem.co.za
Partner
UCS Solutions (Pty) Ltd.
www.ucs.co.za
Top objectives
Gain new insight into business growth, especially operations and
customers
Deliver rapid, accurate business intelligence (BI)
Support proactive decision making with intuitive reports and analytics
Resolution
Deployed the SAP® Business Warehouse application powered by
SAP HANA as an affordable decision-support platform
Completed the implementation in just five months – on time and within
budget
Expanded its community of BI users tenfold, delivering new insight to
business users
Key benefits
Holistic view of the business to make better decisions
Rapid access to strategic information by business users
Enhanced promotions management, increased inventory visibility, and
reduced safety stock and out-of-stock goods
4%
Monthly savings realized by
using the SAP HANA platform
80%
Less time needed to perform
year-end close
100x
Faster performance for some
queries
5x
Reduction in data volume
through compression
24x
Decrease in time needed to
build models for loyalty data
7%
Increase in speed of batchdata loading
“SAP HANA allows us to make decisions with the input we need.
With intuitive access to all our data, we can react more quickly to
changing customer, product, and supplier needs.”
Kim Sim, Group IT and Projects Executive, Dis-Chem (Pty) Limited
44 / 120
10x
Increase in employees using
BI solutions
Introduction
IT Simplification
Lower TCO of IT
dm: Optimizing the Customer Experience with
Real-Time Sales and Inventory Data
Company
dm-drogerie markt (dm),
FILIADATA GmbH
Headquarters
Karlsruhe, German
Industry
Retail
Cosmetics, healthcare
and household products,
and health food
Employees
52,587
Revenue
€8.32 billion
(FY 2013/2014)
Web Site
www.dm.de
Objectives
Centralize and streamline retail merchandise management
Simplify service and support processes
Simplify new store openings with central system blueprint
Accelerate the launch of new functionality to optimize the customer experience
Resolution
Integration of the SAP® Customer Activity Repository application as a real-time
platform with SAP for Retail solutions
Real-time access to inventory and sales data for planning and forecasting
Automated replenishment planning that provides order proposals to stores
Benefits
Faster response through a more agile supply chain based on real-time store sales
and inventory data centrally maintained in one system
Simplified IT infrastructure resulting from significant reduction in interfaces
Reduced support requests and service effort with the elimination of in-store
database operations
70%
Fewer interfaces
2.6 million
Receipts processed daily
during peak periods
3 minutes
Instead of hours to transfer
data from 200 stores
Faster
Rollout of innovations
Future plans
Deliver new innovations and processes such as unified demand forecasting and
other complex forecasting methods
Simplify use of solution on mobile devices with larger displays, more functionality,
and enhanced user interface
“The introduction of SAP Customer Activity Repository, powered by SAP
HANA®, was strategically significant for us. As our central technology platform,
SAP HANA is an investment in our future.”
Roman Melcher, Managing Director of Information Technology, dm-drogerie markt GmbH + Co. KG
45 / 120
Lower
IT support and maintenance
costs
Stronger
Future-proof foundation for
next-generation retailing
Introduction
IT Simplification
Lower TCO of IT
DPD GeoPost (Deutschland): Increasing Productivity and
Supporting Growth with SAP HANA®
Company
DPD GeoPost (Deutschland)
GmbH
Headquarters
Aschaffenburg, Germany
Industry
Travel and transportation –
postal services
Business-to-business and
business-to-consumer parcel
delivery services
Employees
7,500 in Germany
Web Site
www.dpd.com
Partners
Fujitsu TDS GmbH
Panaya GmbH
Business challenges
Support expansion into the business-to-consumer (B2C) market
through the timely handling of increased transaction volumes
Accelerate the performance of the mediation and rating process
Improve the manual error reconciliation and rerating process
Upgraded the SAP® Convergent Invoicing package with lots of
custom code and migrated the SAP Billing and Revenue Innovation
Management solution to the SAP HANA® platform in one step using
the database migration option
Completed the project in under five months
Used code impact analysis tools and participated in the customer
care program for SAP Business Suite powered by SAP HANA
Key benefits
Foundation to handle roughly 10% annual growth in business volume
20% increase in performance for the automated mediation and rating
process
Another 30% improvement in performance expected after various
optimization measures
60 times faster selection of incorrect mediation data for the
subsequent manual rerating process
Smoother monthly closing process
“Since migrating to SAP HANA, we have seen a 20% performance improvement
in our business-critical mediation and rating process. And we expect an additional
30% improvement after various optimization measures. We are now in a position
to fully support the strategic expansion into the B2C market.”
Bernd Steinhauer, IT Project Lead, DPD GeoPost (Deutschland) GmbH
46 / 120
20%
Increase in
performance for
the automated
mediation and
rating process
60x
Faster selection of
incorrect mediation
data
10%
Annual business
growth supported
with new solution
Introduction
IT Simplification
Lower TCO of IT
EMC: Redefining ERP and ROI with a Virtualized SAP
HANA® Deployment
Company
EMC Corporation
Headquarters
Hopkinton, Massachusetts
Industry
High tech
Information storage, storage
and content management,
enterprise content management, security and compliance
solutions, cloud computing
services, and data computing
Employees
49,600
Web Site
www.emc.com
Partner
VMware Inc. VCE Company
Top objectives
Keep pace with exponential growth in diversified and expanding
business
lines
Reduce the complexity of the legacy enterprise resource planning
(ERP) infrastructure
Improve multivariate business forecasting by providing same-day
insights
40%
Increase in ROI
75%
Resolution
Deployed the latest version of the SAP® Business Planning and
Consolidation application powered by SAP HANA®
Replicated data out of the SAP ERP application using the same tools
that deliver data into the SAP Business Warehouse application
Ran the SAP HANA platform on an existing infrastructure in a
virtualized environment
faster data loading
and translation on
SAP HANA versus the
legacy virtualized
relational database
management system
(RDBMS)
Key benefits
Significantly faster data load times and improved forecasting
performance
Substantial savings on capital expenditures and operational
expenditures
Cost-effective support for multiple SAP HANA environments
4x
“Virtualizing the SAP HANA platform has allowed us to smash
our preexisting performance service-level agreements while still
maintaining a hybrid cloud strategy and reducing infrastructure
demand.”
Michael Harding, Lead SAP Technical Architect, EMC IT, EMC Corporation
47 / 120
Performance
improvement in
monthly forecasting
runs
Introduction
IT Simplification
Lower TCO of IT
EMC: Managing Extreme Data Growth with the
®
®
SAP HANA Platform and SAP IQ
Company
EMC Corporation
Headquarters
Hopkinton, Massachusetts
Industry
High tech
Information storage, storage
and content management,
enterprise content
management, security
and compliance solutions,
cloud computing services,
and data computing
Employees
68,000
Revenue
US$24.4 billion
Business challenges
• Keep pace with rapid data growth – which has tripled within 20
months
• Complete batch loads by the start of the next business day
• Reduce user frustration and allow IT to meet service-level
agreements
• Identify and implement a new cost-effective and sustainable data
management solution
• Reduced data set size by moving 3.5 TB from an Oracle database to
use the near-line storage capabilities of SAP® IQ software
• Deployed the SAP Business Warehouse (SAP BW) application
powered by SAP HANA
• Stored historical data on SAP IQ, using near-line storage to reduce
the SAP HANA platform
Key benefits
• Significantly improves batch load times
• Enables real-time access to timely, more accurate information
• Provides a scalable, cost-effective strategy for managing future
data growth
Web Site
www.emc.com
“To maximize the benefits of SAP Business Warehouse,
we adopted SAP HANA as our underlying database.
The results have been transformative.”
Michael Harding, LEAD SAP Technical Architect, EMC IT, EMC Corporation
48 / 120
60
Up to
%
Faster data loading
2x
Faster data
retrieval with
SAP IQ
3.5 TB
Moved to SAP IQ
within six months
Introduction
IT Simplification
Lower TCO of IT
Eureko: Using Real-Time Data Analysis to Protect Customers
with SAP® Business Suite powered by SAP HANA®
Company
Eureko Sigorta, part of Achmea
Headquarters
Istanbul, Turkey
Industry
Insurance
Nonlife insurance branches
primarily for fire, accident,
engineering, motor, third-party
liability, personal injury, health,
credit, and legal protection
Employees
574
Objectives
Standardize financial reporting and reduce manual data handling
Provide management with more flexible, varied, and in-depth reports
Improve risk management and comply with global regulations
The resolution
Migrated SAP Business Suite applications to the SAP HANA®
platform in just six months
Deployed the SAP Financial Asset Management application to
centralize investment management
Leveraged electronic ledger management for Turkey
Enabled SAP BusinessObjects™ business intelligence (BI) solutions
on mobile devices for senior management
Benefits
Profitability reports and analysis by policy, holder, distribution
channel, line of business, product, and more
Capacity for multiple languages, currencies, and regulatory standards
Faster, more transparent financial transactions, increasing control,
improving cost management, and accelerating financial closing
Revenue
€270 million
Web Site
www.eurekosigorta.com.tr
Partner
SAP® Services organization,
Vizyoneks
33%
Faster monthly closing
23%
Fewer general ledger accounts
>50%
Faster tax reporting
83%
Faster fixed asset processing
48x
““With SAP Business Suite powered by SAP HANA and SAP
BusinessObjects BI, we have real-time access to data and more
flexible analytics. It allows us to use our time more effectively and
focus more on our customers. Our goal is to increase operational
efficiency and, in turn, customer satisfaction.”
Semra Ensari, Finance and Risk Management Group Director, Eureko Sigorta
49 / 120
Faster reporting on aging
and rediscount
processes (from 2
working days to 1 hour)
Introduction
IT Simplification
Lower TCO of IT
European Schools Simplifying and Innovating with
SAP® Simple Finance and SAP HANA® Enterprise Cloud
Organization
Schola Europaea, Office of
the Secretary-General of the
European Schools
Headquarters
Brussels, Belgium
Industry
Public sector – education
Products and Servcies
Nursery, primary, and
secondary education
Employees
4,000
Students
25,000
Web Site
www.eursc.eu
Objectives
Replace an old, home-grown IT solution with modern software that is
widely compatible
Reduce logistics and administrative efforts by moving to the cloud
Improve consolidation, reports, and transparency
Streamline accounting, controlling, and procurement business processes
Avoid potential risk by complying with new financial regulations
Ensure all European Schools are aligned and have standardized and
secure financial processes
Why SAP
Well-known software that aligns with the systems of key stakeholders like
the European Commission
Support for a multilingual organization
Definition of business requirements using an SAP® Best Practices package
and the SAP Simple Finance solution
Failure of two other system integrators to replace the current solution
Why SAP solutions powered by SAP HANA®
Positive references from the Council of the European Union and the
European Commission
Requirements fulfilled in all relevant countries
Stable IT platform for future growth
Flexible and fast deployment by combining the SAP ERP Foundation
rapid-deployment solution and the SAP HANA® Enterprise Cloud service
Regular cloud-based software updates at set costs
Speed
Real-time accounting processes
and instant insight into core
financials
Efficiency
Reduction in data footprint
Savings
No resource costs with application
management services for SAP
HANA Enterprise Cloud
Governance
Significant improvement in
accountability
Control
Better cost control and
compliance using self-service
procurement
“SAP Simple Finance empowers our users with more control and drives greater accountability.
We have a complete solution that meets all our needs. And SAP HANA Enterprise Cloud means
that we did not need to invest in IT staff to maintain the system.”
Kari Kivinen, CEO, Schola Europaea, Office of the Secretary-General of the European Schools
50 / 120
Introduction
IT Simplification
Lower TCO of IT
Evonik: Increasing Business Transparency with the SAP®
Business Warehouse Application powered by SAP HANA®
Company
Evonik Industries AG
Headquarters
Essen, Germany
Industry
Chemicals
Specialty chemicals for
consumers, health and
nutrition, resource efficiency,
and specialty materials
markets
Employees
Approximately 33,500 (2013)
Revenue
€12.7 billion (2013)
Web Site
www.evonik.com
Partner
SAP® Services organization
Objectives
Increase business performance transparency through harmonized
processes and key performance indicators on central IT platforms
Follow and continually evolve business best practices
4X
Data volume compression
The resolution
• Migrated the SAP Business Warehouse (SAP BW) application to the
SAP HANA® platform to increase reporting performance
• Established a high-availability reporting platform, which, thanks to the
system replication functionality of SAP HANA, is also disaster tolerant
• Enabled near-line storage (NLS) with SAP IQ database software for
costefficient storage of historical data
• Deployed a data migration option for the Software Update Manager
tool to enable an upgrade of SAP BW plus the migration to SAP
HANA and a Unicode migration in one step
Benefits
Fast and efficient reporting, controlling, and monthly closing
processes
Single source of truth to evaluate performance across the group
Basis to enhance reporting, business processes, and predictive
analytics
“The SAP BW application powered by SAP HANA, including a
near-line storage archive, enabled a high-availability, disastertolerant set-up. It helps us provide high-performance access to BI
data across all time zones and has set the stage for further
enhancements in reporting and business process performance
using SAP HANA.””
Dr. Harald Claus, Information Officer, Corporate IT, Evonik Industries AG
51 / 120
6x
Faster data loading
3x–5x
Faster business
intelligence (BI)
integrated planning
applications
Introduction
IT Simplification
Lower TCO of IT
FCC: Enhancing Reporting and Planning with SAP® BW
powered by SAP HANA®
Company
FCC Construction S.A.
Headquarters
Barcelona, Spain
Industry
Engineering, construction, and
Operations
Construction and services for
public infrastructure, waste,
water, and energy
management
Projects
Employees
80,549
Revenue
€11.15 million (2012)
Web Site
www.fcc.es
Partner
Stratesys
www.stratesys-ts.com
Business challenges
Greatly improve reporting and corporate planning processes
Leverage Big Data while reducing IT infrastructure and service costs
Objective
Worked with Stratesys on an upgrade to the latest version of the
SAP® Business Warehouse (SAP BW) application and migrated data
to the SAP HANA® platform without any disruption to the 11 areas of
business affected by the project
Key benefits
• Smaller database and greater performance, speed, and flexibility
• Real-time access to data pulled from SAP BW and delivered to over
1,000 users via the SAP Enterprise Portal component
• Enhanced budget planning and analysis that reconciles actual and
planned budget data
• High return on investment by reducing redundant data entry and
allowing support resources to manage more applications on one
platform
• Elimination of performance-related IT tickets for SAP BW and the
SAP Business Planning and Consolidation application
““With SAP HANA, our data loading processes are over 70% more
agile and resolving data-load issues is 90% faster. We have
eliminated performance-related issues in SAP BW and SAP
Business Planning and Consolidation. Now we can dedicate
ourselves to the business, which is really our key focus.””
Rafael Gómez-Acebo, Director of Management Systems, FCC Construction S.A.
52 / 120
50%
faster analysis and
resolution of support
Issues
30x
faster reporting
65%
faster planning with
SAP Business Planning and
Consolidation
77%
smaller database
Introduction
IT Simplification
Lower TCO of IT
Building Future-Proof IT Using SAP HANA®
Tailored Data Center Integration
Company
Geberit AG
Headquarters
Jona, Switzerland
Industry
Mill products – building
materials
Sanitary and piping systems,
including installation systems,
cisterns, flushing and faucet
systems, waste fittings and
traps, building drainage
systems, and supply systems
Employees
6,200
Revenue
SFR 2.3 billion (€1.9 billion)
(2013)
Web Site
www.geberit.com
Objectives
Engage a single vendor for database and IT applications
Maximize on the current IT infrastructure and investments with the SAP
HANA® platform
Simpler
Migrated all productive SAP® software systems from an Oracle database to
SAP HANA
Used SAP HANA tailored data center integration to set up the SAP HANA
software landscape
Enabled a high-availability environment using the native system replication
function of SAP HANA
Used an HP BL680c G7 server blade with 512 GB of RAM combined with
four 2.4 GHz Intel Xeon E7 processors and an SUSE Linux Enterprise
Server (SLES) operating system
Provided 320 disks for 600 GB of shared storage using an HP 3PAR
StoreServ 7400 system
Central
Benefits
Simplified user experience and installation
Central storage instead of distributed systems
Reuse of existing IT infrastructure, including straightforward integration
Highly streamlined system administration and maintenance, including
unchanged processes that can be handled using existing knowledge
Greater flexibility and cost savings in hardware procurement compared to
appliance delivery
72% less database volume (from 180 GB with the Oracle database to 50 GB
with SAP HANA)
Reduced
"Using SAP HANA tailored data center integration, we can reuse our
existing IT infrastructure without any problems. The integration ran
smoothly and the installation and administration were greatly simplified.“
Daniel Rothmund , Senior IT Application Analyst for SAP Software , Geberit Verwaltungs-GmbH
53 / 120
User experience
Storage
Streamlined
System administration
Greater
Flexibility
Database volume
Introduction
IT Simplification
Lower TCO of IT
Givaudan: Streamlining Safety and Innovation
with SAP® EHS Management and SAP HANA®
Company
Givaudan SA
Headquarters
Vernier, Switzerland
Industry
Chemicals
Development and production of
fragrances and flavors for the
consumer products industry
Employees
>9,000
Revenue
SFR 4.2 billion (€3.39 billion)
The company’s top objectives
Ensure product compliance with legal requirements, regulations, and
customer-specific needs in a heterogeneous and dynamic environment
Maintain competitive advantage by transforming time-consuming compliance
checks into real-time processes
The resolution
Enhanced the performance of the SAP Environment, Health, and Safety
Management (SAP EHS Management) application using the SAP HANA®
platform to better meet the specific needs of customers and the industry
Worked with the SAP Custom Development and SAP Consulting
organizations as well as data science experts from SAP, successfully going
live in the fragrances business unit with no business disruptions
Leveraged SAP EHS Regulatory Content packages for compliance-related
information and document creation
The key benefits
Increased business agility while ensuring product compliance
Faster product innovation cycles with real-time compliance checks
Higher customer satisfaction due to faster product release
Web Site
www.givaudan.com
10x
Faster interactive
compliance
Determination
20x
Increase in daily mass
calculation capacity
0
Calculation backlog,
where a backlog of
several weeks existed
before
Partners
SAP® Custom Development
organization
SAP Consulting organization
"Our high-performing chemical-compliance determination engine powered
by SAP HANA and built in collaboration with SAP Custom Development
and SAP Consulting is critical to our business and solidifies our position as
the leading innovator in our industry
Yves Courbot, Compliance and EHS Portfolio Manager – IT Demand, Givaudan SA
54 / 120
Introduction
IT Simplification
Lower TCO of IT
Grupo Merza: Improving Wholesale and Retail
Insights with Analytic Solutions from SAP
Company
Grupo Merza
Headquarters
Michocan, Mexico
Industries
Retail
Wholesale distribution
Food and beverage
distribution, transportation and
logistics, and financial services
Employees
4,500
Web Site
www.grupomerza.com
Partners
SAP’s Data Science
organization
Cisco Systems Inc.
Objectives
Analytic insight with little IT support
Insight into market baskets across products, categories, and stores
Less risk in wholesale customer loans
Efficient, effective IT operations
Resolution
Deployed SAP Lumira® software for data access from any source and
the SAP HANA® platform for real-time analysis
Deployed the SAP® Sales Insights for Retail analytic application to
gain point-of-sale insight and SAP Predictive Analysis software to
calculate loan risk
Completed the implementation project in eight weeks
Worked with SAP’s Data Science organization to define a retail
analytics strategy, optimize solutions, and train users
Benefits
Faster decisions with self-service data visualization
Deeper insight into how promotions and product assortment impact
market baskets
Better loan policy for wholesale customers
“With analytics tools from SAP, Grupo Merza is becoming a datadriven organization. With better data access and deeper point-ofsale insight, we can see who our customers are and what they
want.”
Alfonso Cedillo, CIO, Grupo Merza
55 / 120
40%–70%
Faster processing of transactional
data and report delivery with SAP
HANA
1 scorecard
To track on-time payments on
customer credit with SAP
Predictive Analysis
4 weeks
To deploy SAP Lumira without
consulting services
Introduction
IT Simplification
Lower TCO of IT
Güdel Group AG: Harmonizing Processes
Groupwide with SAP® ERP powered by SAP HANA®
Company
Güdel Group AG
Headquarters
Langenthal, Switzerland
Industry
Industrial machinery and
components
Products and solutions in linear
drive technology for numerous
industries
Employees
1,050
Revenue
SFR 350 million
Web Site
www.gudel.com
Partner
itelligence AG
www.itelligence.ag
Objectives
Standardize business processes across the group on one common
enterprise resource planning (ERP) platform
Better manage and grow the business with instant access to
information at the group level
Improve the delivery of multicompany engineer-to-order projects
Why SAP
Only company with a simple and modern ERP system running on an
in-memory platform capable of handling both transactional and
reporting workloads
State-of-the-art ERP platform enabling new business models
Availability of an industry-specific best-practice template,
it.manufacturing, by SAP partner itelligence, to expedite the launch of
the new SAP HANA platform
Benefits
Increased transparency through more-timely and detailed reports in
areas like order entry
Enabled a more proactive and consistent delivery of multicompany
engineer-to-order projects
Lowered total cost of ownership and increased system performance
through consolidation of all ERP and reporting systems in one ERP
instance
“SAP ERP powered by SAP HANA was the perfect fit for our
growing company. It provides the foundation to harmonize
processes and efficiently manage group operations, supports our
project business, and enables real-time insight through powerful,
user-friendly reporting with SAP HANA Live offerings.”
Martin Knuchel, CIO, Güdel Group AG
56 / 120
Transparent
More-timely and detailed
insight
Consistent
Project and performance
delivery
Innovative
Foundation for business
improvements
Economical
Deployment and maintenance
Introduction
IT Simplification
Lower TCO of IT
Heidelberger Leben: Laying the Foundation for a New
Business Model in Record Time with SAP® Solutions
Company
Heidelberger Leben Group
Headquarters
Heidelberg, Germany
Industry
Insurance
All types of life insurance
products
Employees
>500
Assets Under Management
€10 billion
Web Site
www.heidelberger-leben.de
Partner
Objectives
Provide a platform to support the new business model of acquiring
and consolidating existing life insurance portfolios
Consolidate on an innovative, industry-leading IT platform that follows
standards and best practices supported by SAP (“reverse alignment”
approach)
Get up and running with an enterprise resource planning (ERP)
solution in 3 months after moving off former owner’s system
Why SAP
Combination of fast implementation plus innovative solution possible
only with SAP Rapid Deployment solutions and SAP HANA®
Enterprise Cloud
Scalability and flexibility of a cloud-based solution
Completeness of the SAP ERP application on SAP HANA, including
support for regulatory compliance based on industry best practices
Benefits
No surprises with a rapid-deployment solution that offers a defined
scope of software and services at a predictable cost
Support for simplified business processes with cloud-based solutions
Foundation for quickly consolidating newly acquired companies
“Now we can build our business by integrating companies
quickly. The speedy implementation confirms that we can rely on
our new approach, along with SAP Rapid Deployment solutions
in the cloud. We have met our first milestone in setting up our
new business model.”
Dr. Barbara Vettel, COO, Heidelberger Leben Group
57 / 120
Faster
Implementation with the
SAP ERP Foundation
rapid-deployment solution
Better
Foundation for quickly
consolidating acquired
companies
Greater
Scalability and flexibility to
support company’s new
business model
Introduction
IT Simplification
Lower TCO of IT
hepsiburada.com: Harnessing SAP HANA® for
Fast Decisions and Premier Customer Service
Company
hepsiburada.com
Headquarters
Istanbul, Turkey
Industry
Retail
Online retail and e-commerce
Employees
300
Revenue
€427.6 million (2013)
Objectives
Become more responsive to customers
Streamline, simplify, and accelerate complex operational procedures
Pave the way for sustained business growth
800x
Why SAP
Migrated the SAP® Business Warehouse application to the SAP
HANA® platform within three months
Leveraged the SAP BusinessObjects™ Business Intelligence platform
as a reporting interface to jump-start real-time analytics and reporting
5x
Benefits
Real-time insight for business units into the status of stock and orders
Business results made available very rapidly and intuitively for fast
and well-informed decisions
Enhanced customer satisfaction, with shipments prepared within an
hour of order receipt
Faster reporting
Faster data transfer
4.5x
Smaller database
<1 hour
Web Site
www.hepsiburada.com
To prepare shipments following
receipt of order
"We considerably enhanced our ability to analyze the data we
collect from different sources and accelerated our reporting pace.
With SAP HANA, we can make our business decisions much
more quickly.“
Hanzade Dogan Boyner, Chairperson, hepsiburada.com
58 / 120
Introduction
IT Simplification
Lower TCO of IT
Hidrovias do Brasil: Cutting IT Costs and Promoting
Innovation with SAP HANA® Enterprise Cloud
Company
Hidrovias do Brasil
Headquarters
São Paulo, Brazil
Industry
Travel and transportation –
cargo and logistics
Integrated waterway logistics
solutions and operations
Assets
US$313 million
Web Site
www.hbsa.com.br
Partners
Cloud Imagination
www.cloudimagination.com
Objectives
Provide customers with outstanding, highly reliable service
Simplify transportation planning and execution
Enable continuous operational innovation
Why SAP
Adopted a cloud-based global template design and deployment
strategy for management systems running on the SAP ERP
application and other SAP Business Suite applications
Used most standard application features of predefined rapiddeployment solutions, enabling fast implementations in multiple
countries
Migrated SAP Business Suite powered by SAP HANA® to the SAP
HANA Enterprise Cloud service in just one month to gain additional
value from managed services and real-time analytics
Benefits
Elimination of administration and environment management needs for
SAP applications
Greater agility for responding to changes in business demand
Ability to focus more technology and time on strategy and innovation
“With SAP HANA Enterprise Cloud, Hidrovias do Brasil is
overcoming the challenges of establishing operations in Brazil
and Latin America while simultaneously pursuing pioneering,
cloud-based implementations of SAP solutions. The benefits we
are achieving are great – not the least of which is a drastic
reduction in IT costs.”
Dr. Rogerio Dutra, IT Head and SAP Program Director, Hidrovias do Brasil
59 / 120
70%
Reduction in IT total cost
of ownership
$3m
Projected cost
reductions over 5 years
99.5%
Production system
availability, based on
service-level agreements
4 months
To build a global
template and implement
in Brazil
3 months
To roll out the template
in Paraguay and Uruguay
Introduction
IT Simplification
Lower TCO of IT
Embracing Business Success in Real Time with
Company
HiMedia Laboratories
Pvt. Ltd.
Headquarters
Mumbai, Maharashtra, India
Industry
Life sciences
Employees
500
Revenue
Rs 5 billion (US$80 million)
Web Site
www.himedialabs.com
Partner
vCentric Technologies Private
Limited
www.vcentric.com
Top objectives
Increase control over growing Big Data to improve business decisions
Manage data for 28,000 biotechnology stockkeeping units in the fields
of microbiology, molecular biology, animal cell cultures, plant tissue
cultures, and lab ware for laboratory chemicals
Accelerate report generation and analysis with real-time data
Resolution
Migrated SAP® Business Suite applications to the SAP HANA®
platform to support a real-time data environment
Implemented the SAP HANA database on a DELL system and
completed the migration within six weeks
Deployed SAP HANA Live offerings as part of a long-term analytics
strategy
Key benefits
Better access to real-time data and faster analytics with SAP HANA
Live
Improvement in on-time deliveries with a superior user experience
Support for next-generation business operations
Faster, more effective and proactive decision making and greater
productivity with real-time, actionable data
“SAP Business Suite powered by SAP HANA has added speed
to our decision making with real-time analytics. We are reaping
huge benefits, thanks to vCentric, SAP, the HiMedia IT team, and
their fast and flawless implementation of SAP HANA.”
Saroj Warke, Director of IT, HiMedia Laboratories Pvt. Ltd.
60 / 120
80%
Faster report execution, saving
lots of time for users and
managers
80%
Faster material requirements
planning
50%
Faster production planning
operations
Introduction
IT Simplification
Lower TCO of IT
HR GROUP: Staying a Step Ahead of Demand and
Fraud with POS Applications and SAP HANA®
Company
HR GROUP GmbH & Co. KG
Headquarters
Osnabrück, Germany
Industry
Retail
Footwear
Employees
Approximately 6,000
Revenue
>€650 million
Web Site
www.hr-group.de/en
Partner
Objectives
Improve planning, including budgets, assortment, and outlet and
mark-down handling
Optimize logistics and replenishment processes, such as stock-level
monitoring, stock transfers, and replenishment automation
Immediately detect data from suspicious point-of-sale (POS)
transactions
Conduct better-targeted marketing campaigns based on a better
understanding of demand
Implementation
Worked with the SAP Services organization to deploy the SAP POS
Data Management and SAP Loss Prevention Analytics for Retail
applications with the SAP Business Warehouse (SAP BW) application
powered by SAP HANA®
Replaced a POS inbound infrastructure with POS data management
that is noninvasive for the target system
Why SAP Services
Very best in SAP solution and industry expertise
Proven track record for successfully deploying SAP solutions that are
new to the market
Engineered SAP services available for both SAP POS Data
Management and SAP Loss Prevention Analytics for Retail
“SAP POS Data Management and SAP Loss Prevention
Analytics for Retail running on SAP HANA provide us deeper
insight into transaction data in real time. For example, we now
benefit from a more agile retail planning process and can
immediately detect suspicious patterns.”
Matthias Schäfer, Head of Application Development, HR GROUP GmbH & Co. KG
61 / 120
Fast
Better understand and
immediately react to demand
and detect anomalous POS
activities with real-time analytic
and predictive capabilities
Complete
Analysis capabilities beyond
transactional sales data,
including zip codes and
reasons for returns
Powerful
Increase in reporting
performance despite higher
data volumes
Simple
Simpler IT landscape and
operations, due to less data
redundancy and better SAP
BW data models
Introduction
IT Simplification
Lower TCO of IT
Infosys: Improving Application and Business
Performance with the SAP HANA® Platform
Company
Infosys Limited
Headquarters
Bangalore, India
Objectives
Improve transaction and reporting performance
Accelerate period-end closing cycles
Enable real-time reporting and analytics
Employees
>176,000
Resolution
Deployed SAP® Business Suite powered by SAP HANA® on a 6 TB appliance,
the SAP Business Warehouse (SAP BW) application powered by SAP HANA
on a 2 TB appliance, and the SAP Supplier Relationship Management (SAP
SRM) application on a 1 TB appliance
Implemented similar appliances and cross-data-center replication for disaster
recovery to minimize business disruption and avoid data loss
Enabled scale-up capabilities with a scale-up model of the SAP HANA platform
Accelerated the read-write process using SAS drives and solid-state disks
Improved the user experience (UX) with SAP Fiori ® UX
Revenue
US$8.7 billion
Benefits
Future-ready platform for real-time operational reporting with mobile access
Industry
Consulting, technology,
and outsourcing solutions
Web Site
www.infosys.com
Expected future benefits
Higher productivity in finance, HR, and IT
Greater return on investment using new SAP HANA database features and
additional SAP applications powered by SAP HANA
“SAP ERP powered by SAP HANA has been instrumental in significantly
reducing turnaround times for critical transactions, thus enabling us to be
more agile. Business intelligence on SAP HANA is another key factor in
faster reporting. SAP HANA has helped transform our digital business engine.”
Jitendra S, AVP and Head, Platform Services, Information Systems, Infosys Limited
62 / 120
33,000x
Faster SAP ERP transactions
on average for more than
50 key business processes
Up to 4,000x
Faster queries in SAP BW
>35%
Savings in database storage
through compression
5x
Faster average transaction
speed for SAP SRM, with a
peak improvement of more
than 20 times
Approximately 2x
Average transaction
improvement in the SAP
Business Planning and
Consolidation application, with
a peak improvement of almost
five times
Introduction
IT Simplification
Lower TCO of IT
itelligence: Growing and Gaining Expertise with
SAP® ERP powered by SAP HANA®
Company
itelligence AG
Headquarters
Bielefeld, Germany
Industry
IT Services
Employees
3,000
Revenue
€457.1 million (2013)
Web Site
www.itelligencegroup.com
Business objectives
Establish SAP HANA as the innovation platform for itelligence
Launch new business scenarios, cockpits, and processes based on
real-time data visibility using SAP® Business Suite applications
powered by the SAP HANA® platform
Ensure strong global business growth by offering deep SAP HANA
expertise and innovations to the market
Upgrade to the latest version of the SAP ERP application, migrating it
to the SAP HANA platform in just four months and without disruption
Successful pilot of database migration option (DMO) that combines
the upgrade and migration to SAP HANA in one step
72% reduction in database size (from 350 GB to 98 GB)
Key benefits
Up to 70% faster response times for long-running processes, such as
listing general ledger open items
Foundation to gain instant insight to action through new real-time
business scenarios, processes, and business cockpits
New platform to develop and to launch new solutions add-ons, and
functionality based on SAP HANA
“Our migration to SAP HANA was fast and without disruption. SAP ERP
powered by SAP HANA is giving itelligence working experience it can
now pass on to clients. We also anticipate further improvement of our
usage of SAP software as we establish new real-time business cockpits
on top of SAP ERP.”
Oliver Schreiber, Head of Global Business Unit Outsourcing and Services, itelligence AG
63 / 120
72%
(from 350 GB to 98 GB)
60%–70%
Performance improvement of
long running system processes
without any further optimization
10%
Faster database migration
resulting from the DMO pilot
Introduction
IT Simplification
Lower TCO of IT
JESCO: Sustainable Innovation with SAP® ERP powered by
SAP HANA® Using SAP HANA Enterprise Cloud
Company
Jubail Energy Services
Company (JESCO)
Headquarters
Jubail, Saudi Arabia
Industry
Mill products – primary metals
Steel pipeline manufacturing
Employees
800
Web Site
www.jesco.com.sa
Objectives
Enhance position as a pioneering and vital business in domestic and
export markets
Move from a Structured Query Language database and Windows platform
to the SAP HANA® platform
Integrate the plant system with SAP® software
Better monitor its plant, reaping the benefits of in-memory computing
Why SAP
Only vendor able to upgrade IT systems to SAP ERP powered by SAP
HANA and simultaneously migrate them using the SAP HANA Enterprise
Cloud service
Best method of system security with JESCO’s data centers
Resolution
Two-month implementation with support from the SAP Consulting
organization
Servers operated by SAP
Backups and updates managed by SAP
Faster
Warehouse reporting speed –
from 20 minutes to 30 seconds
Reduced
Server space – from 370 GB
to 80 GB
Greater
Ability to focus on and enhance
core business
Future plans
Integrate the legacy system that controls the plant with the SAP
Manufacturing Intelligence and Integration application
Perform audits to see if JESCO is using the software in the right way, to
align it with the business and enable additional features
Move users from a traditional GUI to the SAP Fiori ® user experience and
SAP Screen Personas software
“We upgraded to SAP ERP powered by SAP HANA using SAP HANA Enterprise Cloud
for more security, reliability, and transparency across our plant. From an operational IT
perspective, we are already seeing great improvements.”
Mohammad Raba al-Harbi, CIO, Jubail Energy Services Company
64 / 120
Introduction
IT Simplification
Lower TCO of IT
Johnson Controls: POC Test for SAP HANA® in 60 Days
with SAP® MaxAttention™ and Rapid Prototyping
Company
Johnson Controls Inc.
Headquarters
Milwaukee, Wisconsin
Industry
components
Automotive batteries and
interior systems as well as
products, services, and
solutions to optimize energy
and operational efficiency in
buildings
Employees
168,000
Revenue
US$42 billion (2012)
Web Site
www.johnsoncontrols.com
Top objectives
Improve data quality and provide real-time analytics
Accelerate reporting and improve productivity
Remove constraints on the analysis of large volumes of data with
tools to identify trends and enable data mining, predictive analytics,
and more
Resolution
Engaged in a proof-of-concept (POC) test of the SAP HANA® platform
using the SAP® MaxAttention™ offering and rapid prototyping with the
SAP Active Global Support organization
Defined four business cases for work with the SAP MaxAttention team
Leveraged the SAP Landscape Transformation replication server,
sourcing from SAP and non-SAP software systems
Key benefits
Performance improvement leading to faster order fulfillment and
increased customer satisfaction
Ability to merge data from all sources for a global reporting
environment
Data from the SAP ERP and SAP Business Warehouse applications
available in real time for greater production line visibility
Faster historical data analysis for more accurate planning and
forecasting
“We appreciate the help we got from SAP MaxAttention during our
POC test for SAP HANA. We now have a good feel for what we
would get with SAP HANA, can see how it aligns with our
requirements, and know that it performs as advertised.”
Victor F Tuccy Jr., Global Business Intelligence Program Manager, Johnson Controls Inc.
65 / 120
95%–99%
Faster runtimes for point-of-sale
data
95%–99%
Improvement in global data
reporting
70%
Improvement in overall data load
performance
86%
Expected reduction in total cost of
ownership with database
compression
Introduction
IT Simplification
Lower TCO of IT
JOSKIN: Accelerating Global Expansion with
Company
JOSKIN Group
Headquarters
Soumagne, Belgium
Industry
Automotive
Manufacturer of agricultural
trailers and tools
Employees
790
Revenue
€107 million
Web Site
www.joskin.com
Partner
SOA People
www.soapeople.com
Top objectives
Constantly develop product lines to propose the widest range of
agricultural transport material possible
Control all strategic phases of the production chain and continuously
improve them with skills developed in-house
Expand globally while improving customer service
Resolution
Migrated SAP® Business Suite applications to the SAP HANA®
platform to speed financial, production, sales and service, and aftersales processes
Chose SAP HANA Live for SAP Business Suite to quickly jump-start
real-time analytics and reporting
Completed the migration in just 10 weeks and without disruption to the
business with support from the SAP Services organization
Key benefits
Ad-hoc financial information provided in less than a few seconds,
allowing a faster and smoother financial closing period
Better customer service with real-time information on the farmer's
equipment and bill of materials (BOM)
"Every agricultural machine is unique. When answering customer
requests, it is of utmost importance that we have an exact view of
the individual machine, the farmer’s equipment, and the BOM.
Thanks to SAP HANA, we can now visualize the customer’s
install base in a second and respond with the customer still on
the phone.“
Michel Desfawes, CIO, JOSKIN Group
66 / 120
102x
Faster general ledger,
accounts payable, and
accounts receivable line-item
reporting (from up to 1 hour to
seconds)
7x
Faster material resource
planning run
6x
Smaller database
1,721x
Faster daily production control
report
7.5x
Faster backups (5 hours to 40
minutes)
Introduction
IT Simplification
Lower TCO of IT
KAESER: Transforming Operations with
Company
KAESER KOMPRESSOREN SE
Headquarters
Coburg, Germany
Industry
components
Compressed air systems and
compressed air consulting
services
Employees
4,400
Revenue
€600 million (2012)
Web Site
www.kaeser.com
Partner
SAP Consulting organization
Objectives
Create an innovative IT environment that supports the move toward a
solution-provider business model
Enhance existing business processes and leverage the power of Big
Data and predictive maintenance to become more proactive,
customer oriented, and competitive
Leverage the SAP HANA® platform to transform and simplify the
entire SAP® solution landscape
Successful migration of the SAP Customer Relationship Management
(SAP CRM) application to SAP HANA in just 2.5 months and with just
1.5 days of downtime
Great collaboration with SAP during all phases of the project
Future plans
Launch predictive maintenance capabilities with a custom solution
based on SAP CRM powered by SAP HANA to step up customer
service
Migrate all SAP Business Suite applications, such as the SAP ERP,
SAP Supply Chain Management, and SAP NetWeaver® Business
Warehouse applications, to SAP HANA
Deploy SAP CRM powered by SAP HANA in the cloud with other
cloud offerings like the SAP JAM social software platform to enable a
mobile and social CRM strategy
“We will leverage the full power of SAP HANA to enhance existing
business processes, introduce entirely new ones, and reduce total cost
of ownership. We are off to a very good start with the smooth and fast
migration of SAP CRM to SAP HANA, which will be followed by other
SAP Business Suite applications and custom solutions.”
Falko Lameter , CIO, KAESER KOMPRESSOREN SE
67 / 120
Successful
Successful and smooth
production launch of SAP CRM
powered by SAP HANA
Faster
Five times faster database
response times
Simpler
Simpler and more agile IT
landscape and business
processes
Solid
Foundation for predictive
maintenance
Introduction
IT Simplification
Lower TCO of IT
Kardinal Schwarzenberg Hospital: Providing
Superior Patient Services with SAP HANA®
Company
Kardinal Schwarzenberg'sches
Krankenhaus
Betriebsgesellschaft m.b.H.
Headquarters
Schwarzach im Pongau,
Salzburg, Austria
Industry
Healthcare
General medical and surgical
hospital with 13 specialist
departments
Employees
About 1,000
Web Site
www.kh-schwarzach.at/en
Partner
T-Systems Austria GesmbH
Siemens AG
Objectives
Simplify the IT landscape and reduce costs by migrating applications to
the SAP HANA® platform
Enable real-time reporting and reduced data load times
Remove bottlenecks in the performance of applications used by the
clinical staff, and include additional mass data, such as intensive care
patient data
Upgraded and migrated the SAP® ERP application and SAP for
Healthcare solutions to SAP HANA within three months
Deployed SAP Business Warehouse powered by SAP HANA
Helped ensure high availability by operating SAP HANA in a cluster to
meet industry-specific legal requirements
Engaged T-Systems Austria to host SAP HANA on dedicated servers
Benefits
Data volume reduced from approximately 760 GB to about 430 GB
Fast data load times
Significantly faster response times for reports and patient
scheduling – the latter increased by a factor of 30
“By unifying our software landscape on SAP HANA, we not only
achieved a lower TCO but have also paved the way for future
innovation. For instance, we can now further enhance patient
care in the most critical situations by making mass patient data
immediately available to medical staff in the intensive care unit.”
Christian Mühltaler, CIO, Kardinal Schwarzenberg'sches Krankenhaus
Betriebsgesellschaft m.b.H.
68 / 120
Lower
Reduced
Data load times
Faster
Response times for reports,
patient scheduling, and clinical
applications
Introduction
IT Simplification
Lower TCO of IT
Kennametal: Drilling Deeper and Faster
for Business Insight with SAP HANA®
Company
Kennametal Inc.
Headquarters
Latrobe, Pennsylvania
Industry
components
Global manufacturer of
wear-resistant solutions for
demanding environments
Employees
13,000
Revenue
US$2.4 billion
Web Site
www.kennametal.com
Partners
IBM Corporation, SAP® Active
Global Support organization
Unlock business value of large and growing data volumes
Support complex business requirements with detailed data analysis at
multiple levels
Eliminate IT bottlenecks from reporting processes
The resolution
Implemented the SAP HANA® platform to support a real-time data
environment
Chose an IBM Systems solution for SAP HANA based on IBM x3950 X5
servers
Leveraged the SAP HANA Operational Reporting rapid-deployment
solution
Deployed SAP® BusinessObjects™ Analysis software, edition for
Microsoft
Office, to perform multidimensional ad hoc analysis
The key benefits
Real-time business visibility and an expanded population of report
builders
Broader business insight with top-to-bottom data drill-down capabilities
Support for flexible analytical models without IT involvemen
“At Kennametal, we see SAP HANA as a game-changing, realtime platform. It helps us deliver the information our company
leaders need to make their most critical business decisions.”
Scott Duddy, Senior Corporate Accounting Analyst, Kennametal Inc
69 / 120
10x
Improvement in data load
times
90x
Faster report development
6 weeks
To implement a rapiddeployment solution
Introduction
IT Simplification
Lower TCO of IT
Running on the SAP HANA® Database to Streamline
Reporting and Stay Ahead of the Competition
Company
Koehler Paper Group
Headquarters
Oberkirch, Germany
Industry
Mill products
High-quality specialty papers
Employees
1,800
Revenue
€700 million
Web Site
www.koehlerpaper.com
Leverage the most cutting-edge IT
Increase operational speed and efficiency
Continue to expand market share
The resolution
Updated the existing SAP NetWeaver® Business Warehouse
Accelerator software to run on the SAP HANA® database
Engaged long-time partner Dell for the deployment
Got all the hardware and software up and running and all the data
migrated in just three days
Tested the new system for four weeks with 100 users
Kept to the service-level agreement with no system downtime
The key benefits
Ability to run ad hoc reports on 7 million sets of data in real time
More in-depth reporting capacity on sales, raw materials, receipts,
and more
More time for value-added tasks and less reliance on the IT
department
Partners
Dell and SAP® Consulting
“Staying on the cutting edge of IT is key to expanding our market
share, so the move to SAP HANA was the obvious decision.
Soon we will be running our entire ERP system on the in-memory
database.”
Karl Schindler, Director of IT, Koehler Paper Group
70 / 120
30%
Overall time savings
since the migration to
SAP HANA
18%
Lower business
warehouse maintenance
costs
30%
Faster report runtimes
(from 5 minutes to 5
seconds)
Introduction
IT Simplification
Komatsu Australia: Centralizing Data for
One View of the Customer with SAP HANA®
71 / 120
Lower TCO of IT
Introduction
IT Simplification
Lower TCO of IT
Komatsu Cummins: Enhancing Performance
with SAP® Enterprise Support and SAP HANA®
Company
Komatsu Cummins Chile Ltda.
Location
Santiago, Chile
Industry
components
Manufacturing equipment
for mining, construction,
and forestry
Employees
560
Web Site
www.kcl.cl/KomatsuCummins
Objectives
Migrate applications to the SAP HANA® platform to help ensure
competitive business operations over the coming years, to reduce
system response times for users, and to mitigate operational risk
Complete a successful SAP HANA implementation project
Leverage SAP® Enterprise Support offerings for SAP HANA
Why SAP
SAP Enterprise Support value maps that provide intuitive navigation
through SAP Enterprise Support offerings intended to help maximize the
SAP HANA investment
Access to support offerings and on-demand expertise that empowers
employees
Faster innovation and experience that optimize operations and are made
possible through anytime, anywhere support
Benefits
Smooth production launch
Overall improvement and optimization of system performance
Proactive support that mitigated risks
Stability across critical business operations
Faster and continuous system improvement
“To achieve a smooth database migration to SAP HANA for our SAP
Business Suite applications, we took advantage of SAP Enterprise
Support value maps. This valuable offering safeguarded our project,
enabling us to accomplish all project activities as planned. In addition,
we received valuable recommendations on how to improve system
performance during the operational phase. As a result, average
response times improved by 60% compared to our previous database,
and we see further improvement potential. The support we got from
SAP was a key factor in the successful completion of this project."
Carlos Rubio Hernández, IT Chief , Komatsu Cummins Chile Ltda.
72 / 120
Innovation
Without disruption
Acceleration
In system response times
(60% on average)
Optimization
Of operational IT and business
processes
Introduction
IT Simplification
Lower TCO of IT
La Trobe University: A Model for Success Amid the
Rapidly Shifting Dynamics of Higher Education
Organization
La Trobe University
Location
Melbourne, Australia
Industry
Higher education and research
Undergraduate and
postgraduate education,
research
Employees
3,000
Web Site
www.latrobe.edu.au
BUSINESS TRANSFORMATION
Objectives
• Compete effectively for students and funding in a challenging, increasingly
complex higher education environment
• Push the boundaries of the educational experience for students
• Lift the administrative overhead burden from the teaching staff and
researchers so they can concentrate on their core activities and most
essential tasks
The resolution
• Became the first organization in the world to go live with SAP® S/4HANA
and the SAP Simple Finance solution deployed using the SAP HANA®
Enterprise Cloud service
• Adopted solutions from SuccessFactors, an SAP company, for human
capital management (HCM)
• Took advantage of SAP Service and Support offerings to help
with implementations
Benefits
• Enhanced the user experience
• Simplified processes with no latency
• Increased data reliability
“As the first to adopt SAP Simple Finance, we will benefit from instant
insight to drive value through planning, analysis, prediction, and
simulation. We have a term for it: Brilliant Basics.”
Peter Nikoletatos, Executive Director and CIO, La Trobe University
73 / 120
20%
Efficiency increase
Up to
7x
Faster business processes
4
People now running
payroll, down from 12–15
Introduction
IT Simplification
Lower TCO of IT
Going Live Successfully and Improving Performance
with Support from the SAP MaxAttention™ Offering
Company
Luxottica Group S.p.A.
Headquarters
Milan, Italy
Industry
Consumer products
Production and distribution of
sun and prescription
eyewear
Employees
>65,000
Revenue
€7 billion
Web Site
www.luxottica.com/en
Improve performance and expand usage of existing SAP® solutions
Safeguard most business-critical enhancements via integration
validation
Insure availability of manufacturing data across the complete
landscape of the SAP ERP application and other SAP and non-SAP
software systems
The resolution
Leveraged the SAP MaxAttention™ offering to optimize performance
and extend usage of the SAP Apparel and Footwear application
Safeguarded distribution of master and transactional data using the
SAP NetWeaver® Business Warehouse application
Adopted the SAP HANA® platform for improved sales order reporting
The key benefits
Improved functionality and transparency of key manufacturing
systems, avoiding delays and cutting production overtime
Successfully launched SAP Apparel and Footwear in 11 plants across
China and Italy
Provided a positive user experience to over 1,000 additional
employees
Established a scalable IT platform to support future innovation and
growth
“Thanks to SAP MaxAttention we are now getting the most out of
SAP Apparel and Footwear and successfully launched it in 11
plants. And we safely migrated data from our SAP ERP
application to other systems,´improving system performance,
data management, and access.”
Roberto Corradini, IT Director for Demand and Business Re-Engineering, Operation
Division, Luxottica Group S.p.A.
74 / 120
50%
Performance
improvement in key
manufacturing
functionality, reducing
delays and overtime
50%
Improvement in dialog
response time of global
SAP Apparel and
Footwear, leading to a
successful launch in
plants in China and Italy
2 hours
Daily reduction in run
time for critical
wholesale batch jobs,
allowing the central
distribution center to
stay open longer
Introduction
IT Simplification
Lower TCO of IT
Achieving Simple, Flexible IT for Less with
SAP HANA® Tailored Data Center Integration
Company
GmbH
Headquarters
Regensburg, Germany
Industry
components
Voltage regulators, transformer
accessories, and protective
relays
Employees
2,800
Revenue
€650 million
Web Site
www.reinhausen.com
Objectives
Establish a future-proof customer relationship management (CRM)
platform with SAP® CRM powered by SAP HANA®
Continue to use the existing IT infrastructure
Central
Used SAP HANA tailored data center integration for the installation
Made productive use of VMware vSphere 5.5
Created a high-availability environment using the system replication
functionality of the SAP HANA platform
Provided a 3 TB solid-state drive and a 30 TB serial-attached small
computer interface system using a Hitachi virtual storage platform on
128 disks for each of the two data centers
Used three Cisco B440 server blades with 1 TB of RAM driving a
Cisco Nexus Ethernet storage area network infrastructure and data
transfer objects
Streamlined
Benefits
Central storage instead of distributed systems
Reuse of existing IT infrastructure, including
straightforward integration
Highly streamlined system administration and maintenance, leaving
processes unchanged and making additional training dispensable
Greater flexibility and costs savings in hardware procurement
Simplification of additional system deployments
“SAP HANA tailored data center integration substantially contributes to
protecting our IT investments and puts us in the position to react quickly
to changing infrastructure requirements. It allowed us to implement an
unbeatably flexible and lean IT infrastructure.”
Gerhard Reichl , Head of IT Systems , Maschinenfabrik Reinhausen GmbH
75 / 120
Storage
System administration
Greater
Flexibility
Simpler
Deployments of additional
systems
Introduction
IT Simplification
Lower TCO of IT
McLaren Group: Chasing the Perfect Lap with
SAP HANA® Enterprise Cloud
Company
McLaren Group
Headquarters
Woking, United Kingdom
Industry
Automotive
Grand Prix racing and
automotive manufacturing,
research, and development
Employees
2,300
Revenue
£268 million (2013)
(€334.2 million)
Web Site
www.mclaren.com/group
Objectives
Drive innovation with a single groupwide IT platform to support
ambitious growth plans
Speed and simplify processes across the group
Deepen insights into group data for a sharper competitive edge
Why SAP
• Expertise and research and development skills that make SAP a
powerful partner in the evolution of ideas and technology to challenge
the status quo and improve competitive standing
• From-the-source guidance only available from the SAP® Services
organization
• Fantastic synergy of corporate values between McLaren and SAP
• Opportunity to take SAP Business Suite powered by SAP HANA® to
the next level of innovation and simplicity with the SAP HANA
Enterprise Cloud service
Future plan
Expand usage across the applied technologies and automotive
divisions
Deploy SAP Mobile Platform to control mobile devices and increase
efficiency
Evolve the internal center of excellence for SAP to unify business and
IT as one virtual team
Simpler
Simpler IT using a cloud-based
deployment model, reducing
total cost of ownership
Faster
Fast deployments across all
lines of business, including HR,
finance, sales and distribution,
materials management, and
project management
Unified
Centralization of decision
making and management
information in a single system
Efficient
“Using SAP HANA Enterprise Cloud, we have standardized our IT and
lifted the burden of managing the IT environment ourselves. Now we
can quickly add new business units and processes without increasing
costs. It will help us fully benefit from SAP Business Suite powered by
SAP HANA across all our core operations.
Stuart Birrell , CIO, McLaren Group
76 / 120
Simpler operations for better
spend management, optimized
resources, and easier financial
reporting compliance
Introduction
IT Simplification
Lower TCO of IT
Driving High Performance with SAP® Business Suite
powered by SAP HANA® and the Internet of Things
Company
Mercedes-AMG GmbH, a
subsidiary of Daimler AG
Headquarters
Affalterbach, Germany
Industry
Automotive
Cars, trucks, buses, and
internal combustion engines
Employees
900
Web Site
www.mercedes-amg.com
Partners
Modern Horsepower LLC
www.modernhorsepower.com
SAP® Active Global Support
organization
Objectives
Drive mission-critical core business processes across the company
Enable real-time engine testing that leverages the Internet of Things
Identify engine quality improvement options using predictive analytics
Deployed SAP® Business Suite powered by SAP HANA® across the
company using a virtualized environment from VMware and tailored
data center integration
Predicted issues using SAP Predictive Analysis software and
delivered test results to workers on tablets using the SAP
BusinessObjects™ Business Intelligence platform for faster resolution
Developed the Real-Time Quality Assurance (RQA) solution using
SAP Business Suite powered by SAP HANA and car engine sensor
technology from Modern Horsepower
Used SAP MaxAttention™ offerings to deploy in just six months
Key benefits
Real-time business processes companywide with simpler IT
One platform for engine testing, development, and quality assurance
Dashboard to show engine failures in real time, enabling termination
and immediate analysis
Higher testing capacity, helping reduce overall capital expenditures
Predictive analytics based on detailed sensor data, enabling
innovative scenario testing, and lower production costs
>76%
of processes tested showed
process improvements
30,000
94%
data sets processed per second
Faster runtimes
on unsuccessful
test-drives, thanks
to real-time interruptions (from
50 to just a few minutes)
1day
Equivalent increase in testing
capacity each week
“By combining sensor technology from Modern Horsepower and SAP Business Suite
powered by SAP HANA, we get engine testing results in real time. Ultimately, we want
to monitor engine performance in customer vehicles. Thanks to the telemetry
embedded in our vehicles, there’s no shortage of data to be analyzed. We also
anticipate reducing total cost of ownership with our virtualized SAP HANA
environment and tailored data center integration.”
Reinhard Breyer, Chief Information Officer, Mercedes-AMG GmbH
77 / 120
Introduction
IT Simplification
Lower TCO of IT
MIGROS: Improving Analysis and Planning with SAP®
BW powered by SAP HANA®
Company
Magazine zum Globus AG, part
of Migros-Gruppe
Headquarters
Zurich Switzerland
Industry
Retail
Clothing, accessories, and
beauty products
Revenue
CHF 803 million (€668 million)
Web Site
www.globus.ch
Objectives
Reduce storage space for data on 37 warehouses, 800,000 items,
and 3,500 deliveries
Speed up data retrieval for faster reporting
Improve insight and planning
Enhance the power of the existing SAP® Business Warehouse (SAP
BW) application
Resolution
Migrated SAP BW to the SAP HANA® platform
Engaged IBM to work with SAP Ramp-Up coaches on project
Implementation
Completed project on time in 11 weeks
Benefits
Less storage space and lower costs with SAP HANA
Real-time access to current and archived data for easier, more
frequent reporting and wider user acceptance
Detailed and complex reporting for better inventory and budget
planning, including improved seasonal and store sale history
Partner
retailsolutions AG
www.retailsolutions.ch
"Efficient and integrated planning is very important for our business.
We have seen what in-memory computing has done for others and can
now say that SAP HANA really delivers.”
Alexander Weiss, Process Manager for Perishables and Trade, IT Services, Migros-Gruppe
78 / 120
11 weeks
From project launch to going
live (on schedule)
72.7%
Reduction in data size (from
550 GB to 150 GB)
50x
Faster data access for
planning and reporting
Introduction
IT Simplification
Lower TCO of IT
MKI: Speeding Cancer Research and Improving Patient
Support with SAP HANA®
Company
MITSUI KNOWLEDGE
INDUSTRY CO. LTD. (MKI)
Headquarters
Tokyo
Industry
Professional services – IT
IT services for pharmaceutical
companies, universities, and
research institutes
Employees
1,990
Web Site
www.mki.co.jp
Hardware Partner
Fujitsu Ltd.
www.fujitsu.com
Objectives
Reduce delays and minimize the costs associated with new drug
discovery by optimizing the process for genome analysis
Improve and speed decision making for hospitals that conduct cancer
detection based on DNA sequence matching
Why SAP
High-performance, real-time computational capabilities of the SAP
HANA® platform
Ability to leverage the combination of SAP HANA, R Server, and
Hadoop to store, preprocess, compute, and analyze huge amounts of
data
Breadth of predictive analytics libraries
Benefits
Reduced time of genome analysis from several days to 20 minutes,
making real-time cancer and drug screening possible
Allowed pharmaceutical companies to provide required new drugs on
time and aid identification of “driver mutations” for new drug targets
Enabled a one-stop service, including genomic data analysis of
cancer patients, to support personalized patient therapeutics
“Our solution is to incorporate SAP HANA along with Hadoop and R
Server to create a single real-time Big Data platform. Data mining will be
handled by R and assisted by SAP HANA. Data preprocessing prior to
data analysis and high-speed storage will be managed by Hadoop. With
this we have found a way to shorten the genome analysis time from
several days to only 20 minutes.”
Yukihisa Kato, CTO and Director, MITSUI KNOWLEDGE INDUSTRY CO. LTD.
79 / 120
Faster
Genome analysis
Better
Insight to support the needs of
cancer patients in real time
Greater
Personalization to meet
individual patient needs
Introduction
IT Simplification
Lower TCO of IT
Molson Coors: Improving Data Warehousing
with SAP® BW powered by SAP HANA®
Company
Molson Coors Brewing
Company
Headquarters
Denver, Colorado
Industry
Consumer products
Beverages
Employees
5,000
Revenue
US$4.2 billion
Web Site
www.molsoncoors.com
Partners
HP
www.hp.com
Top objectives
Provide information access to business users in a timely manner
Run daily financial reports to better understand critical sales activity
Enhance business intelligence to more efficiently measure
performance
Help IT respond more quickly to requests for information
Resolution
Migrated the SAP Business Warehouse (SAP BW) application from
an Oracle database to the SAP HANA® platform in just two days
Used SAP Data Services and SAP Information Steward software to
load data into SAP BW
Deployed the SAP BusinessObjects™ Business Intelligence platform
for reporting
Key benefits
Ability to analyze customer sentiment based on data gathered from
social media channels
Real-time data access, enabling faster, more informed business
decisions
Simpler IT architecture, requiring less space and reducing total cost of
ownership
“SAP BW and SAP HANA have increased performance in key
areas of our data warehouse while significantly simplifying many
of our IT tasks. We are able to deliver information to users more
efficiently and develop new solutions twice as fast. It has
provided us with a solid base for globalizing and standardizing
business processes.”
Lyne Strasbourg, Global BI Business Alignment Lead, Molson Coors Brewing Company
80 / 120
80.9%
(from the 4.6 TB Oracle
database to 900 GB with SAP
HANA)
5x
Faster prototype development
(from 5 days to 1 day)
50%
Less IT planning required
Up to 10x
Faster cube loading with SAP
BW
Introduction
IT Simplification
Lower TCO of IT
MUDO: Unlocking the Full Potential of Retail
Data with SAP® BW powered by SAP HANA®
Company
MUDO
Headquarters
Istanbul, Turkey
Industry
Retail
Fashion, furniture, home
decoration, and
accessories
Employees
Approximately 2,000
Revenue
€133.56 million
Web Site
www.mudo.com.tr
Objectives
Consolidate and reduce reports and improve performance with faster responses
and a user-friendly interface
Increase system reliability and availability
Speed fulfillment of user requests with faster development
Enable self-service reporting, detailed transactional reports, and new calculations
Unlock full potential of retail data
Why SAP
Simpler, leaner reporting with the SAP HANA® platform
Fast implementation and updates for speedy ROI
Resolution
Migrated to the SAP® Business Warehouse (SAP BW) application powered by
SAP HANA for the speed
and flexibility of in-memory computing for Big Data
and analytics
Eliminated data aggregation
Accelerated data loads and development
Designed a lean data warehouse
Eased issue diagnosis and resolution
Future plans
Reporting for e-commerce, weather, social media integration, customer analytics,
budgeting and planning, and sales forecasts
Dashboards for executives, staff, and customers
Real-time mobile reporting
“With SAP BW powered by SAP HANA, we can run reports faster. System
performance improved and our employees appreciate the speed. We can now
report on anything and everything – providing us with deeper insight into our
business and our customers. We are unlocking the full potential of retail data.”
Rasim Manavoglu, CIO, MUDO
81 / 120
50%
96%
84%
fewer reports overall
faster reporting
faster data loading
(from 478 to 77 minutes)
87.5%
smaller
database
(from 2 TB to 250 GB)
95%
faster reporting on
inventory
comparison (from 660 to 33
seconds)
95%
faster reporting on
inventory
sales assessment (from 660 to
34 seconds)
99.6%
faster reporting
oninventory count per SKU (from
180 minutes to 48 seconds)
Introduction
IT Simplification
Lower TCO of IT
National Basketball Association: Scoring Big
with Real-Time Statistics and SAP® HANA
Organization
National Basketball Association
Headquarters
New York
Industry
Global sports and media
business built around
professional basketball
Employees
1,100
Objectives
Grow the game of basketball on a global basis
Drive greater engagement among more than 380 million fans
Maximize the use of more than 65 years of statistical data
Resolution
Implemented the SAP HANA® platform to manage the NBA’s Big Data
Developed a single, interactive statistics Web site that is available to
fans, the media, NBA teams, and players – www.nba.com/stats
Teamed up with the SAP Services organization to ensure a speedy
and smooth rollout of the Web site, which is powered by SAP HANA
Benefits
Repository for league’s entire database of historical data and
situational statistics
Enhanced fan experience with instant access to all statistics
Significant growth in number of visitors to the NBA Web site
Revenue
US$5 billion
Web Site
www.nba.com/stats
Partner
“SAP HANA enabled us to build a groundbreaking Web site that I
think is the best in sports.”
Michael Gliedman, Senior Vice President and CIO, National Basketball Association
82 / 120
Up to 20K
Concurrent queries of the
statistics database
2X
More time spent by fans on
NBA Web site
5 minutes
After each game, the statistics
Web site is updated
Introduction
IT Simplification
Lower TCO of IT
neckermann.at: Analyzing Big Data and Buying Trends with
Company
neckermann.at GmbH
Headquarters
Graz, Austria
Industry
Retail
Online and mail-order retailer
for clothing, electronics,
furniture, accessories, and
more
Employees
100
Web Site
www.neckermann.at
Partner
Imtech ICT Austria GmbH
www.imtech-ict.at
Objectives
Increase performance for core finance and controlling processes
Simplify IT landscape and operations for lower total cost of ownership
and greater simplicity
Build a future-proof IT platform to enable real-time analytics and
personalized consumer interactions
Resolution
Migrated two instances of the SAP® ERP application from the former
parent company to an Imtech ICT Austria data center after a buyout
Performed an SAP ERP upgrade and migrated to the SAP HANA®
platform
Engaged Imtech ICT Austria to lead the ramp-up and to host SAP
HANA on a dedicated Cisco server
Planned to migrate other SAP Business Suite applications to SAP
HANA
Benefits
Long-standing and trusted relationship involving successful
implementations and management of SAP software
Broad expertise ranging from overall IT infrastructure to enterprise
resource planning (ERP) systems
Extensive experience with SAP HANA
Full-service support from implementation to operations and hosting
“We are very pleased with SAP ERP powered by SAP HANA and
with the hosting services of our partner Imtech ICT Austria. We
now have a state-of-the-art IT platform for our core business
processes and for advanced analytics that will enable us to grow
and provide customers with a great shopping experience.”
Thomas Theofilu, Director of IT and Business Organization, neckermann.at GmbH
83 / 120
Higher
End-user satisfaction with
substantial performance
improvements of core finance
and controlling processes
Simpler
IT landscape and IT operations
Real-time
Predictive and Big Data
analytics to better anticipate
changing consumer behavior
and market conditions and
integrate that into e-commerce
processes
Introduction
IT Simplification
Lower TCO of IT
NTUC FairPrice: Streamlining Data Archiving and
Migrations to SAP HANA® with SAP® Enterprise Support
Company
NTUC FairPrice Co-Operative
Ltd.
Headquarters
Singapore
Industry
Retail
Groceries, home and personal
care products, and more
Employees
>9,000
Revenue
S$3 billion (US$2.4 billion)
Web Site
www.fairprice.com.sg
Partner
organization
Objectives
Use IT to continue providing the best service to customers
Improve the integration of financial and retail systems with a solid data
volume management strategy supported by SAP
Improve system performance and overall business operations and
reduce data volumes to support rapid growth
Why SAP
Proven success documented across global peers in the retail industry
Expertise and professionalism of the SAP Active Global Support (SAP
AGS) organization
From-the-source guidance and implementation support available with
SAP Enterprise Support offerings
Resolution
Efficiently and cost-effectively moved from an Oracle financial system
to a solution from SAP and migrated the SAP Business Warehouse
(SAP BW) application to the SAP HANA® platform
Used SAP Enterprise Support value maps for SAP HANA and data
volume management for a systematic, cost-efficient migration
Transferred knowledge using expert-guided implementation sessions
offered through the SAP Enterprise Support Academy program
“Thanks to SAP Enterprise Support value maps and expertguided implementation sessions, we optimized our migration of
SAP BW to SAP HANA. As a result, the average runtime of our
daily sales reports went from 30 minutes to less than 10 seconds.
We greatly optimized our sales process as well, reinforcing our
success.“
Ms. Zhang Yan , Deputy Director , NTUC FairPrice Co-Operative Ltd.
84 / 120
Optimized
Solution performance and
sales processes to maintain
customer satisfaction
Reduced
Data volume management
efforts by 30%, with an
additional 50% reduction
expected in the future using the
SAP Solution Manager
application management
solution
Accelerated
Run times for daily sales
reports by 180x
Introduction
IT Simplification
Lower TCO of IT
Pacific Drilling: Doubling Revenue and Driving
Innovation with SAP® ERP powered by SAP HANA®
Company
neckermann.at GmbH
Headquarters
Graz, Austria
Industry
Retail
Online and mail-order retailer
for clothing, electronics,
furniture, accessories, and
more
Employees
100
Web Site
www.neckermann.at
Partner
Imtech ICT Austria GmbH
www.imtech-ict.at
Objectives
Increase performance for core finance and controlling processes
Simplify IT landscape and operations for lower total cost of ownership
and greater simplicity
Build a future-proof IT platform to enable real-time analytics and
personalized consumer interactions
Resolution
Migrated two instances of the SAP® ERP application from the former
parent company to an Imtech ICT Austria data center after a buyout
Performed an SAP ERP upgrade and migrated to the SAP HANA®
platform
Engaged Imtech ICT Austria to lead the ramp-up and to host SAP
HANA on a dedicated Cisco server
Planned to migrate other SAP Business Suite applications to SAP
HANA
Benefits
Long-standing and trusted relationship involving successful
implementations and management of SAP software
Broad expertise ranging from overall IT infrastructure to enterprise
resource planning (ERP) systems
Extensive experience with SAP HANA
Full-service support from implementation to operations and hosting
“We are very pleased with SAP ERP powered by SAP HANA and
with the hosting services of our partner Imtech ICT Austria. We
now have a state-of-the-art IT platform for our core business
processes and for advanced analytics that will enable us to grow
and provide customers with a great shopping experience.”
Thomas Theofilu, Director of IT and Business Organization, neckermann.at GmbH
85 / 120
Higher
End-user satisfaction with
substantial performance
improvements of core finance
and controlling processes
Simpler
IT landscape and IT operations
Real-time
Predictive and Big Data
analytics to better anticipate
changing consumer behavior
and market conditions and
integrate that into e-commerce
processes
Introduction
IT Simplification
Lower TCO of IT
Russian Railways: Getting Customers There on Time with
SAP® Active Embedded Services and SAP HANA® Database
Company
Russian Railways (RZD)
Headquarters
Moscow, Russia
Industry
Transportation and logistics
Freight and passenger
Transportation
Employees
970,000
Revenue
US$49.4 billion (2011)
Web Site
www.eng.rzd.ru
Partner
OCRV
www.ocrv.ru/en
Objectives
Increase efficiency and success by optimizing the SAP NetWeaver®
Business Warehouse application by running the SAP HANA®
database as the in-memory technology that powers the data
warehouse
Gain practical knowledge and experience using the latest cutting-edge
technology from SAP
Resolution
Enlisted experts from the SAP® ActiveEmbedded services team to
help deploy and support the implementation of SAP NetWeaver
Business
Warehouse, which is powered by SAP HANA
Leveraged SAP Rapid Prototyping services, available as part of SAP
ActiveEmbedded services, for a safe and non-disruptive deployment
Benefits
Real-time analysis and reporting for smarter, faster decision making
Planning cycle reduced from 14.5 hours to 23 minutes
Accelerated planning scenarios and planning cycle times
Accurate, detailed, and granular financial and cost reporting and
analysis
Lower total cost of ownership
“SAP ActiveEmbedded helps us run our SAP HANA appliance software
faster, significantly improving our core analytical applications. We are
very satisfied with the premium level of support we are getting from the
team.”
Vadim Moskalenko, Deputy CIO, Russian Railways (RZD)
86 / 120
40x
Faster function
distribution
5x
Faster analytical
reporting
3x
Less data volume in the data
warehouse
Introduction
IT Simplification
Lower TCO of IT
SAGEM: Enhancing IT Performance to Steer Business in the
Right Direction with SAP® MaxAttention™ and SAP HANA®
Company
Sagem, a SAFRAN company
Headquarters
Paris, France
Industry
Aerospace and defense
Optronics, avionics,
electronics,
and critical software
for helicopter flight
controls, inertial navigation
systems, and unmanned air
vehicle systems
Employees
7,500
Objectives
Increase efficiency using cutting-edge, in-memory technology
Enable faster, more flexible reporting and improve data access
Resolution
Leveraged the SAP® MaxAttention™ offering to support the migration
of the SAP NetWeaver® Business Warehouse (SAP NetWeaver BW)
application to the SAP HANA® platform
Upgraded SAP NetWeaver BW to make data available to more users
Followed best practices for a safe implementation and launch
recommended by the SAP Active Global Support organization
Finalized the implementation on time, without disruption to the
business
The key benefits
Accurate, detailed, and granular production reporting and analysis for
smarter, faster decision making
Faster activation, loading, and online analytical processing cache
Data that can be accessed more easily by 400 users
Revenue
€1.4 billion (2012)
Web Site
www.sagem.com
““I have never seen such a successful project in terms of planning. It
was delivered on time, notably thanks to SAP MaxAttention services.”
Thierry Milhe, CIO, Sagem, a SAFRAN Company
16x
Faster query execution
(from an average of
112.86 to 7.07 seconds)
79.4%
Database compression
(from 2.15 TB to 443 GB)
2x
Faster data load times
(531 to 231 seconds)
17x
Faster data
activation (699 to 41
seconds)
52x
Faster cache execution
(135 to 2.6 seconds)
87 / 120
Introduction
IT Simplification
Lower TCO of IT
SAP Runs SAP: Building the Foundation for Modern
Financials with SAP® ERP powered by SAP HANA®
Company
SAP SE
Headquarters
Walldorf, Germany
Industry
High tech
Enterprise application software
and services
Employees
65,000
Revenue
€16.2 billion
Web Site
www.sap.com
Top objectives
Empower finance with real-time insight for over 150 operating entities
Serve 65,000 users worldwide and enable massive IT simplification
Resolution
Upgrade and migration of the SAP® ERP application to the SAP
HANA® platform ahead of schedule and without disruption to the
business
Move from batch to real-time processing for resource-intensive
scenarios
Deployment of new business scenarios using SAP HANA and mobile
technology like the SAP Receivables Manager mobile app and the
SAP Invoice and Goods Receipt Reconciliation analytic application,
both of which are powered by SAP HANA
Key benefits
Cut more than 420 hours of processing time from the closing cycle
Reduced the global quarter-end close timeline to 8.5 days
Sped runtimes for profitability analyses, uncovering new insights
Provided anytime executive access to key information on mobile
devices
Reduced the SAP ERP database size by more than 70% through the
SAP HANA migration, cleanup, and archiving
“This was the first global launch of SAP ERP powered by SAP
HANA. After just five months, performance has improved
significantly, with a data footprint that is three times smaller than
before. We now run SAP HANA to improve processes enterprisewide, which is great for both SAP and for our customers.“
Bernd Leukert, Member of the Global Managing Board, SAP AG
88 / 120
74%
Faster asset depreciation
17%
Faster software and
maintenance billing
86%
Faster analytics, for real-time
results
>70%
Smaller database (from 6.2 TB
to 1.8 TB on the production
system)
>3,000
Unused custom code objects
retired (1 million lines of code)
Introduction
IT Simplification
Lower TCO of IT
SAP Runs SAP: Rapidly Deploying 30 Applications for Over
74,000 Employees with SAP HANA® Cloud Platform
Company
SAP SE
Headquarters
Walldorf, Germany
Industry
High tech – information
technology
Business software
Employees
74,000
Revenue
€16.82 billion
Web Site
www.sap.com
Objectives
Accelerate and streamline delivery of new corporate applications to
employees
Increase employee productivity through simplified access to corporate
applications over public networks
Reduce development and operating costs by standardizing and
simplifying the provisioning of new applications
Developed and deployed 30 key IT applications on SAP HANA® Cloud
Platform, including the SAP Mobile Documents mobile app, standard
and custom SAP Fiori® apps, an instant messaging platform, and a
share-economy solution in the cloud
Leveraged central services of SAP HANA Cloud Platform, such as push
notifications, usage tracking, a crash-log collection framework, and
mobile services, for fast development and productive deployment in the
cloud
Benefits
Fast delivery of innovative, productivity-enhancing applications to
employees, who use their own or corporate devices with browsers or
native clients
Lower platform operating costs, thanks to the simple provisioning of
accounts and resources as well as central platform updates
Greater employee productivity by enabling users to access corporate
applications anywhere on any device
Accelerated
Delivery of new applications –
from idea to productive usage
within as little as one day
Increased
Employee productivity through
simplified access to corporate
applications
Lowered
Total cost of ownership by
two-thirds through a standard
platform architecture and
central updates
“SAP’s entire enterprise mobility strategy runs on SAP HANA Cloud Platform,
so we are a front-runner for this technology, making our entire workforce mobile
through the cloud. We have been thoroughly impressed with SAP HANA Cloud
Platform from the beginning and have created our applications in record time.”
Thomas Saueressig, SVP and Global Head of IT Services, SAP SE
89 / 120
Introduction
IT Simplification
Lower TCO of IT
SAP Runs SAP: Rapidly Building and Deploying Standard
Cloud Applications on SAP HANA® Cloud Platform
Company
SAP SE
Headquarters
Walldorf, Germany
Industry
High tech
Business software
Employees
74,000
Revenue
€16.82 billion
Web Site
www.sap.com
Objectives
Accelerate delivery of new cloud applications and services to customers
Standardize development and infrastructure for cloud applications
Provide enterprise-level availability for critical core processes
Resolution
Created a development-friendly environment with more than 40 services for cloud
applications readily available through SAP HANA® Cloud Platform
Delivered multiple new cloud applications, including SAP Financial Services
Network, SAP Product Stewardship Network, and the SAP Predictive
Maintenance and Service solution, with over 50 others in the pipeline
Developed services like the SAP ONE Support program, delivered via SAP HANA
Cloud Platform
Benefits
Fast delivery and development of new standard cloud solutions from SAP
Near-universal availability of cloud solutions from SAP due to centralized
architecture and high-availability concepts
Total cost of ownership reduced due to centrally established support teams,
alerting, and monitoring infrastructure
Innovative development platform, delivering new features and capabilities centrally
every two weeks
“SAP HANA Cloud Platform allowed our team to rapidly develop analytical
capabilities for SAP Product Stewardship Network and benefit from the power of
the SAP HANA platform. More than 4,000 customers now use the network for the
exchange of compliance and sustainability data in their supply chains.”
Richard Vermeij, Senior Director of Product Management, SAP SE
90 / 120
>6,000
SAP software developers
creating applications on
SAP HANA Cloud Platform
>99.96%
Availability per year,
measured for over 50 million
daily trans-actions for SAP
applications running on SAP
HANA Cloud Platform
>10
Cloud solutions from
SAP delivered
Introduction
IT Simplification
Lower TCO of IT
SAP Runs SAP: Transforming Financial
Management with SAP HANA®
Company
SAP SE
Headquarters
Walldorf, Germany
Industry
High tech
Enterprise application software
and services
Employees
65,000
Revenue
€16.2 billion
Web Site
www.sap.com
Top objectives
Accelerate global finance transformation by driving alignment, agility, and
predictability across SAP
Modernize enterprise resource planning financials with the SAP HANA®
platform
Deliver a superior user experience to SAP® software users
Resolution
Collaborated with application innovation developers to co-innovate the SAP
Simple Finance solution powered by SAP HANA
Simultaneously moved from a classic general ledger solution to the latest
version of the SAP General Ledger application
Went live with 65,000 users on a single instance of the SAP ERP
application
Key benefits
• Evolved from batch to on-the-fly financial processes and reporting
• Enabled more-flexible drill-down functionality to the line-item level for all
accounting data fields, including customer-specific data fields
• Eliminated cumbersome reconciliation processes, providing full
transparency and flexibility on steering dimensions at any time
• Removed aggregates and significantly reduced the data footprint
55 days
To implement and go live
65,000
Users on a single instance
of
SAP ERP
>400 h
Cut from financial close
processes
“SAP Simple Finance powered by SAP HANA was deployed in less than two
months without any disruption to our business. We now have one common
platform for both regulatory and managerial accounting as well as on-the-fly
financial processes. This innovation will help us deliver stronger financial
leadership through better advice on strategic and operational plans that
impact the business performance and effectiveness of SAP.”
Luka Mucic, Chief Financial Officer, SAP SE
91 / 120
Introduction
IT Simplification
Lower TCO of IT
SAP Runs SAP: Better Protecting Revenue with
SAP® Fraud Management powered by SAP HANA®
Company
SAP SE
Headquarters
Walldorf, Germany
Industry
High tech
Enterprise application
software
Employees
66,500
Revenue
€16.82 billion
Web Site
www.sap.com
Objectives
Provide the corporate audit organization with reliable fraud detection
and investigation in real time
Protect the company from financial loss due to fraud and address
related audit findings
Leverage powerful analysis and detection optimization capabilities
across multiple systems and growing data volumes
Why SAP
Faster detection using the SAP® Fraud Management analytic
application thanks to the in-memory capabilities of the SAP HANA®
platform
Integration with the existing SAP ERP application and other SAP
Business Suite applications
Comprehensive and integrated governance, risk and compliance
(GRC) solutions to prevent, detect, and deter fraud
Benefits
Fast treatment of alerts, thanks to real-time detection
Reduction in workload, thanks to automated load operations and data
preparation
Comprehensive coverage of typical fraud scenarios, such as conflicts
of interest
Ability to continuously improve impacted business processes and
maintain sustainable compliance as part of a broader GRC program
“SAP Fraud Management combined with SAP HANA has already
reduced our audit preparation time significantly and provided
tangible business and audit results in seconds instead of days.”
Thomas Bamberger, Chief Audit Executive, SAP SE
92 / 120
Predictable
All project deliverables were
accomplished on time and
within budget, in under three
months
Fast
Time to simulate and calibrate
new detections methods
reduced from 1 day to just
10 seconds
Efficient
Time required to prepare for
investigations cut down from
days to hours
Introduction
IT Simplification
Lower TCO of IT
Savannah Cement: Gaining Accuracy in
Operational Reporting with SAP HANA®
Company
Savannah Cement Limited
Headquarters
Nairobi, Kenya
Industry
Mill products
Cement and raw materials
Employees
250
Web Site
www.savannahcement.com
Partner
Sperkjet East Africa Limited
(SEAl)
www.seal.co.ke
Objectives
Gain complete ownership of business processes
Get real-time feedback when processing transactions to support
corrective action
Achieve competitive edge by being second in Africa to implement
Why SAP HANA
Requisite foundation for setting up business intelligence software
Platform for innovation to keep pace with future trends
In-memory computing technology for vast improvement in database
handling and functionality
Why SEAl
Adoption of the ASAP® methodology, which provides a road map for
cost-effective, speedy implementation of SAP solutions
Ability to deliver the solution within 4 months, giving Savannah
Cement Limited a rapid return on investment
Expertise to perform the first implementation of the SAP HANA
platform in the region
“SAP HANA has changed our view of database management
and greatly simplified tasks, giving our business a cutting-edge
advantage and incomparable agility. Clearly to us, SAP HANA
was built to keep the business running better.”
Brian Wamwenje, IT Manager, Savannah Cement Limited
93 / 120
Accelerated
Period closure reporting lead
time by 75%–80% (from 8–10
days to 2 days)
Reduced
Operational meetings from at
least 3 each day to 1 per day
Optimized
Business continuity and
disaster recovery
Streamlined
Basis administration
Introduction
IT Simplification
Lower TCO of IT
Severstal: Empowering Teams Worldwide with Real-Time
BI Enabled by SAP HANA® and SAP® MaxAttentionTM
Company
Severstal JSC
Location
Cherepovets, Russia
Industry
Mill products – steel
production and mining
Steel production and mining
Employees
61,000
Revenue
US$13.31 billion
• Make real-time analysis of huge volumes of data available companywide
Support business process optimization with faster, simpler reporting
Reduce IT management complexity, effort, and cost
The resolution
Partnered with the SAP® Active Global Support organization to
transition to the SAP HANA® platform
Tested performance gains using actual data volumes prior to
deployment
Partnered with SAP MaxAttention™ services to optimize data
availability and management and enable on-schedule deployment
The key benefits
Real-time reporting and analysis of large data volumes
Self-service and mobile business intelligence (BI) to support fast,
efficient business processes
Simplified, efficient BI infrastructure management
Web Site
www.severstal.com
Partners
SAP® Active Global
Support organization,
SAP MaxAttention™
services
“The transition to SAP HANA creates new opportunities for
transformation across the company, and expertise provided by
SAP MaxAttention has helped make that transition successful.”
Yuriy Shekhovtsov, CIO, Severstal JSC
94 / 120
Up to
100x
Faster reporting
35%
Average reduction
in data upload time
250%
Improvement in
data compression
Introduction
IT Simplification
Lower TCO of IT
SHS Group: Driving Smarter Deals and Business Growth with
SAP® Business Warehouse powered by SAP HANA®
Company
SHS Group Ltd.
Headquarters
Belfast, Ireland
Industry
Consumer products
Beverages, herbs and spices,
wet condiments, milk puddings
Employees
700
Revenue
£400 million (€487.86 million)
Web Site
www.shs-group.co.uk
Partners
IBM (hardware)
AgilityWorks (implementation)
Centiq Ltd. (service support)
Top objectives
Establish an IT platform that facilitates innovation, streamlines
operations, and speeds growth
Improve overall IT performance and reduce maintenance costs and
effort by increasing compression rates and data-loading efficiency
Enable faster, more flexible reporting for sales and finance
Accelerate financial planning and reduce auditor workload
Resolution
Migrated the SAP® Business Warehouse (SAP BW) application from the
existing Oracle database to the SAP HANA® platform in just 12 weeks
Key benefits
Significantly faster data loading, reducing batch windows and helping
ensure data availability by the start of each day
Reporting that is flexible and detailed for fast and informed decisions
Deeper insight into operations, helping sales and marketing teams
optimize brand performance
Fewer system administration requirements and lower costs
Better user experience, increased adoption, and greater productivity
>100x
Faster query performance
90x
Faster report generation, on
average (from roughly 3 minutes
to less than 2 seconds)
>6x
Data storage compression (661
GB with Oracle to 100 GB with
SAP HANA
70%
“Given the huge success and immediate benefits realized by our
migration of SAP BW to SAP HANA, I look forward to the next
phase of our data analytics vision and strategy.”
John McLarnon, Head of Information Systems and Technology, SHS Group Ltd.
Faster data loading
2 to 3 years
To achieve full ROI
95 / 120
Introduction
IT Simplification
Lower TCO of IT
SNUBH: Transforming Patient Care and
®
Data Access with SAP HANA
Organization
Seoul National University
Bundang Hospital (SNUBH)
Headquarters
Gyeonggi-do, South Korea
Industry
Healthcare
Outpatient and inpatient
services, medical examination,
billing and insurance, issuance
services, emergency services,
and home care
Employees
>1,900 employees
Business challenges
• Improve management and monitoring of 320 clinical indicators
• Provide physicians with relevant information in real time
• Ensure researchers have fast, easy access to historical clinical data,
including critical patient records
• Ran proof-of-concept tests with numerous providers and selected
SAP for its superior in-memory computing technology
• Built a clinical in-memory data warehouse on the SAP HANA®
platform to support Big Data and deliver real-time performance
• Created a separate data mart to catalogue clinical indicators
Key benefits
• Cut access time to key medical and research data from days to
seconds
• Improved patient care and shortened inpatient hospital stays
• Reduced the staff necessary to manage clinical indicators
• Decreased researchers’ reliance on IT staff for data retrieval
Revenue
US$275 million
Web Site
www.snubh.org/dh/en
“Managing clinical indicators and pulling relevant information
out of a huge data warehouse is critical. With that data,
doctors can ensure the correct treatment is prescribed and
monitor results.”
Soo Young Yoo, Ph.D, Assistant Research Professor, Center for Medical Informatics,
Seoul National University Bundang Hospital
96 / 120
<2 seconds
To analyze
quarterly data,
compared to 1 to
2 months
700x
Faster retrieval of
up to 10 years of
research data
147%
Return on
investment
within 5 years
according to
PricewaterhouseCoopers
Introduction
IT Simplification
Lower TCO of IT
SPAR: Using the SAP® Value Management Program to
Evaluate POS Opportunities with SAP HANA®
Company
SPAR Österreichische
Warenhandels-AG
Headquarters
Salzburg, Austria
Industries
Retail, wholesale distribution
Groceries and sporting goods
Employees
74,000
Revenue
€11.7 billion
Web Site
www.spar.at
Objectives
Evaluate advantages of using real-time in-memory technology from
SAP
Quantify potential IT business value and ROI
Prove feasibility of point-of-sale (POS) data management on SAP
HANA® platform
Resolution
Used benchmarking tools from SAP® Services to assess IT and
process management priorities
Used SAP Value Management Center site to develop sound business
case
Collaborated on assessing areas for improvement and outlining new
processes and best practices
Benefits
Enabled clear communication between IT and business
Revealed potential annual benefits of €4–€5 million for POS data
management on SAP HANA
Found potential 50% reduction in maintenance for new interfaces
Leveraged new IT technology to support business expansion
“The SAP Value Engineering team helped us quickly develop a
sound business case for pursuing POS data management on
SAP HANA. We can see huge value potential for our
organization.”
Martin Stix, Head of Process Management, SPAR Österreichische Warenhandels-AG
97 / 120
€1.2 million
Potential shrink-reduction
savings with improved lossprevention analytics
€1.3 million
Potential savings in reduced outof-stock situations
75%
Less new system interfaces to be
developed
Introduction
IT Simplification
Lower TCO of IT
State of Indiana: Improving Life Across the
State with Big Data and Better Analytics
Organization
State of Indiana
Headquarters
Indianapolis, Indiana
Industry
Public sector
State government, providing
legislation, regulation, and
citizen services
Employees
28,000
Budget
US$30 billion (2014–2015)
Web Site
www.in.gov
Partner
KSM Consulting
www.ksmconsulting.com
Top objectives
Unify huge volumes of data from disparate sources and perform
complex analyses to uncover new insight
Build a high-security environment to protect personally identifiable
data
Empower policymakers and analysts with integrated, user-friendly
interaction and reporting tools
1,000X
Faster database queries
90%
Resolution
Partnered with KSM Consulting to deploy SAP® Predictive Analysis
and SAP Lumira® software together with the SAP HANA® platform
Established a plan to meet the requirements of the Management and
Performance Hub (MPH) initiative to centrally store and manage data
and share it across all departments
Increase in data compression
for more-efficient data
management
Key benefits
Near-real-time, ad hoc reports that previously took a week to pull
together from many unconnected systems, providing deeper insight
into areas for improvement across the state
Foundation for addressing additional analytics needs with userfriendly dashboard reporting
Rows of data being integrated
from state agencies
“Governor Pence is a firm believer in data-driven decision making
and has challenged us to pull all agency resources and data to
examine problems in ways no government entity has ever done.
When examining our processing options, SAP products kept
coming to the top of the list. They have played an essential role in
launching MPH.”
Chris Atkins, OMB Director and CFO, State of Indiana
98 / 120
>5 billion
50%
More data being analyzed by
IT staff
Introduction
IT Simplification
Statoil: Faster Planning with SAP® EPM powered by
SAP HANA® and SAP MaxAttentionTM
99 / 120
Lower TCO of IT
Introduction
IT Simplification
Lower TCO of IT
STIHL: The SAP HANA® Platform Delivers
Leaner Structures for Faster Business Processes
Company
ANDREAS STIHL AG & Co. KG
Headquarters
Waiblingen, Germany
Industry
components – machinery and
equipment
Chain saws, brush cutters,
trimmers, lawn mowers, cut-off
machines, blowers, garden
shredders, accessories, and
personal protection products
Employees
13,844 (December 2013)
Business challenges
Support profitable growth in a global business environment
Accelerate analysis and reporting for faster insight
Enable deeper, more detailed reporting on larger data volumes
Performed a proof-of-concept analysis to assess benefits and achieve
management buy-in
Implemented the SAP HANA® platform for the SAP® Business
Warehouse (SAP BW) application
Reduced complexities, simplified structures, and eliminated
redundancies
Key benefits
Fast and efficient reporting for business-process optimization
In-depth analysis for well-informed decisions and fact-based planning
Capacity to embrace further data growth without additional resources
Partner
Camelot ITLab GmbH
Average faster
reporting and
analysis
≤40%
Faster load
procedures
4x
Revenue
€2.81 billion (2013)
Web Site
www.stihl.com
11x
“Business users across the company are delighted. Analyses and
reports that used to take up to several minutes are performed in
seconds, encouraging users to rapidly walk through what-if
scenarios to optimize outcomes.”
Rolf Hemmrich, Staff Manager, Processes and IT Applications Data Warehouse,
ANDREAS STIHL AG & Co. KG
100 / 120
Reduction
of database
size through
compression
after migration
Introduction
IT Simplification
Lower TCO of IT
Swiss Krono Group: Harnessing the SAP HANA®
Platform for Greater Customer Insight
Company
Swiss Krono Group AG
Headquarters
Lucerne, Switzerland
Industry
Mill products – wood products
manufacturers
Wood-based panels for
furniture and construction
companies and DIY markets
Employees
4,500
Revenue
US$2.1 billion (2013)
Web Site
www.krono.com
Partner
IBM Inc.
www.ibm.com
Business challenges
Support profitable growth through accurate business forecasting and
planning
Enable deeper reporting on larger and more detailed data volumes
Establish a strategic approach to managing surging data volumes
Migrated the SAP® Business Warehouse application to the SAP
HANA® platform and integrated it with the SAP ERP application
Deployed workload-optimized IBM servers to boost performance and
flash storage to minimize latency
Improved business continuity through system replication of SAP
HANA
Key benefits
Fast and efficient reporting for insight that drives business growth
In-depth analysis available to executives at any time for fact-based
business planning
Capacity to run multiple reports concurrently without impairing the
performance of core business applications
Simpler data processing and operations, including ability to deliver
reports on time with no need to reduce data volume
“As a result of the collaboration with SAP and IBM, Swiss Krono
Group gained deep knowledge of the solution functions of SAP
HANA. We are now extremely well placed to serve the future
needs of the company.”
Marek Ługowski, IT Manager, KRONOPOL Sp z o.o.
101 / 120
10x
Faster reporting
55%
Reduction in
database size
0
Impact on users
of the central
instance of the
SAP ERP
application
Introduction
IT Simplification
Lower TCO of IT
The Timken Company: Improving Data Quality
and Compliance with SAP HANA® Cloud Platform
Company
The Timken Company
Headquarters
North Canton, Ohio
Industry
components
Power transmission products
and related services
Employees
17,000 (2014)
Revenue or Budget
US$3 billion (2013 – excludes
Timken Steel Corporation)
Web Site
www.timken.com
Partner
Accenture
www.accenture.com
Objectives
Assure accuracy and confidence of core human capital management
data, especially during a core company transformation, to make
talent-driven business decisions
Allow flexibility in the core operating model while continuing to sustain
data integrity
Increase compliance with data accuracy requirements and reduce risk
to the organization
Resolution
SAP HANA® Cloud Platform, extension package for SuccessFactors,
which provides customization for SuccessFactors Employee Central
solutions, along with scalability and security
HR Audit and Compliance as-a-service from Accenture, which helps
ensure clean data and establishes a strong foundation for analytics
SAP and Accenture providing a proven and trusted partnership for
rapid software implementations and ongoing guidance and support
Confident
Data that is consistently
accurate and up-to-date
Efficient
Agility that makes better use
of IT resources
Empowered
HR that can take command
of its own data and reporting
without reliance on IT
Benefits
Greater confidence in company data, enabling a more proactive
approach to using data on an ongoing basis
Fewer resources required to report across multiple data sets
Greater IT agility and flexibility, including more-efficient use of IT
resources
“The strategic partnering that we already had in place with SAP and Accenture
allowed us to implement SAP HANA Cloud Platform and Accenture’s HR Audit
and Compliance as-a-service quite seamlessly. We were able to configure it
very quickly and get it up and running in just a matter of days. Now when our
colleagues look at analytical information to develop trends, they are confident
that the data underneath is correct, accurate, and timely
Mary Kosita, Global Leader – Learning and Development Administrative Operations, The Timken Company
102 / 120
Introduction
IT Simplification
Lower TCO of IT
Transnet: Keeping Shipments Moving Faster with
SAP HANA®
Company
Transnet National Ports
Authority, part of Transnet
Group
Headquarters
Durban, South Africa
Industry
Travel and transportation
Cargo transportation and
logistics services
Employees
4,600
Revenue
US$1.3 billion
Top pbjectives
• Ensure all business portfolios have a single source of reference to
enable real-time access to accurate data and predictive business
analysis for informed decision making
• Enhance and accelerate strategic management reporting
329x
Resolution
Worked with EOH to switch from an Oracle database to the SAP®
Business Warehouse application powered by SAP HANA®
Worked with Khusela Business Intelligence Technologies to deploy
SAP BusinessObjects™ business intelligence solutions
33%
Key benefits
Significantly faster reporting, allowing data to be dissected in real time
to predict future trends
Better report execution performance, with continued improvements
expected after installing a 10 GB switch
Cost savings as a result of faster, more-informed business decisions
Restored executive confidence in the accuracy of data-driven strategy
Faster query runtimes
90%
Improvement in report
execution performance
10x
Faster activation of data
loading to data store
objects
Web Site
www.transnetnationalportsaut
hority.net
Partners
EOH, Khusela Business
Intelligence Technologies
Faster report generation
(from 8 days to 35
minutes)
“With SAP HANA, Transnet shortened report turnaround from 8 days to 35
minutes and can now dissect the data in real time to predict future trends.
This allows our management to make better, more timely business
decisions, which help us reduce costs and improve our services to
customers.”
Mmutle Lentle, Chief Information Officer, Transnet National Ports Authority
103 / 120
Introduction
IT Simplification
Lower TCO of IT
®
TRCC: Driving Cost Savings with SAP Business Suite
®
powered by SAP HANA
Company
Textile Rubber and
Chemical Company Inc.
Headquarters
Dalton, Georgia
Industry
Chemicals
Rubber, latex, polyurethane,
and specialty chemicals
Employees
>500
Web Site
www.trcc.com
Partner
Decision First Technologies
www.decisionfirst.com
Business challenges
• Maximize cost savings across the company
• Improve and speed decision making with instant insight across all
available information
• Simplify IT and reduce total cost of ownership
• Deployed the SAP® ERP application to consolidate all mission-critical
operational and transactional data
• Migrated to SAP Business Suite powered by SAP HANA® for access
to real-time information
• Partnered with Decision First Technologies to implement
SAP HANA Live for self-service analysis and reporting
Key benefits
• Gained financial and operational insights through real-time profit and
loss, sales, manufacturing, production planning, and inventory reports
• Enabled management to drill down to the document level for faster
issue resolution
• Immediately identified and remedied product line inefficiencies –
savings thousands of dollars per day
“Without the real-time analysis and reporting capabilities of
SAP Business Suite powered by SAP HANA, we couldn’t have
found a product line inefficiency that was costing the company
thousands of dollars a day.”
Chris Horton, CFO, Textile Rubber and Chemical Company Inc.
104 / 120
4x–6x
Improvement
in reporting performance
50%
Fewer resources required to
operate the enterprise
resource planning
environment
2–3 weeks
Cut from monthly financial
statement lead times
Introduction
IT Simplification
Lower TCO of IT
Triple A: Speeding Time to Value and Lowering
TCO with SAP HANA® Enterprise Cloud
Company
Triple A S.A. E.S.P.
Headquarters
Barranquilla, Colombia
Industry
Utilities
Water and sewage services;
garbage collection
Employees
>500
Revenue
US$130 million
Web Site
www.aaa.com.co
Objectives
Implement International Financial Reporting Standards (IFRS) and
leverage an additional three ledgers to comply with legal requirements
Grow the company with help from SAP® software technology
Why SAP
Long-standing partnership with SAP and success with SAP software
Specific solutions that align with unique business processes
Commitment completing quality projects on time and within budget
using rapid-deployment solutions
Resolution
Moved to the SAP HANA® Enterprise Cloud service to reduce total
cost of ownership (TCO)
Centralized financials using SAP ERP powered by SAP HANA and
integrated with logistics and core business processes to improve
service for internal customers
Standardized and improved data quality and reporting with the
SAP Business Warehouse application powered by SAP HANA
Used functionality to efficiently withhold funds for taxes and local legal
requirements
“We already support the business using the SAP HANA platform for
financials, administration, and analytics. But after learning that the
SAP HANA Enterprise Cloud service will help lower our TCO and
secure our delivery and platform operations, we immediately moved
to SAP HANA in the cloud.”
Julia Serrano, CFO, Triple A S.A. E.S.P.
105 / 120
Speed
Project completed on time and
within budget with rapiddeployment solutions
Accuracy
Better data quality and reporting
Efficiency
Integrated business processes
Compliance
Ability to meet IFRS and legal
requirements
Savings
Lower TCO with the cloud
service model
Introduction
IT Simplification
Lower TCO of IT
Unilever: Improving Information Access and Streamlining
Business Processes with the SAP® HANA Platform
Company
Unilever PLC
Headquarters
London
Industry
Consumer products
Personal care, foods,
beverages, and home care
Employees
174,000
Revenue
€49.8 billion
Web Site
www.unilever.com
Objectives
Double the size of the business without increasing the environmental
footprint
Speed and simplify processes enterprise-wide, including month-end
close cycles
Streamline user adoption of SAP® solutions
Resolution
• Collaborative Ideas and technology that challenge business models
and improve market position
• Design-thinking workshops for business innovation to unlock valuable
opportunities
• SAP Enterprise Support and SAP MaxAttention™ offerings that
provide total quality management to enable 24x7 operations that are
fully aligned with business requirements
• Increase in ROI by maximizing the use of existing SAP solutions and by
using SAP Rapid Deployment solutions for the SAP HANA® platform
9
Data compression factor
75%
Improved performance in
reporting and analytics
50%
Reduction in inventory
Benefits
• Faster, better access to information, improving business and
management decisions
• Streamlined business processes that drive faster data analytics
• Month-end close cycles as short as one day
• A single receipt and invoice report, consolidated from 10
• Joint development of an intuitive user interface, driving wider solution
adoption
“We see SAP HANA in many of our projects as an accelerator and an enabler. And
as we speak, we’re executing on those. But the next wave will be to work
collaboratively on exploiting all the benefits that SAP Business Suite powered by
SAP HANA will bring to our core operations.””
Willem Eelman, CIO, Unilever PLC
106 / 120
Introduction
IT Simplification
Lower TCO of IT
UNIORG Migrates Successfully to the
SAP® Simple Finance Solution
Company
UNIORG Consulting GmbH
Headquarters
Dortmund, Germany
Industry
Full-service provider for the
implementation and
management of SAP® software
Employees
150
Web Site
www.uniorg.de
Objectives
Unleash the full power of the SAP HANA® platform by migrating the
SAP® ERP application powered by SAP HANA to the SAP Simple
Finance solution
Position UNIORG Consulting GmbH as an early adopter of the latest,
most strategic software powered by SAP HANA and gain firsthand
experience
Resolution
Migrate SAP ERP powered by SAP HANA to SAP Simple Finance in
8 weeks
Enable real-time access across finance and controlling transactions
for unified insight into financial and management accounting
Participate in the SAP Ramp-Up program for SAP Simple Finance
Deploy on Dell R910 server, 256 GB RAM, in virtualized environment
Faster
Closing of books
Lower
Better
Alignment between finance
and controlling
Expected Benefits
Productivity gains from better alignment between finance and
controlling, easier reporting, and continuous closing process
Lower IT costs with transactional and analytical processes supported
by the same software system
Introduction of the SAP Smart Business cockpit for instant rolespecific insights and SAP Fiori ® apps to enhance the user experience
“By laying the foundation to fully reap the benefits from SAP
HANA, we expect major efficiency gains in finance and
controlling because we can now immediately see the impact of
each transaction in reporting and analysis.”
Thomas Weber, Managing Director, UNIORG Consulting GmbH
107 / 120
Introduction
IT Simplification
Lower TCO of IT
University of Amsterdam: Enhancing Reporting
and Student Evaluation with SAP HANA®
Organization
Headquarters
Amsterdam, The Netherlands
Industry
Teaching and research; 70,000
Students
Employees
10,000
Web Site
www.uva.nl
Objectives
Drive student success via IT using student achievement analytics to
help increase graduation rates and mobile communication with faculty
Ease and accelerate student information data access for faculty and
staff
Resolution
Implemented the SAP HANA® platform in just two months
Migrated the SAP® ERP and SAP Business Warehouse (SAP BW)
applications and other university data sources to SAP HANA
Eliminated the need to upgrade the university’s physical IT
infrastructure
Benefits
More-efficient back-office systems for faculty and administrators
Better transaction performance for materials management, process
integration, HR management, and financial accounting and controlling
Simpler, more meaningful university interactions with students and
prospective students
Faster grade evaluation that helps identify success drivers that can be
applied to the student body as a whole
Lower costs by reducing drop-out rates and increasing graduation
rates
“The big benefit for us is the ability provide learning analytics across
the faculties. SAP BW is providing us that functionality. We were
hampered by the old system. We couldn’t load any big reports. We
couldn’t load any more data. And now with SAP HANA we are able to
go one step further. For us the next phase is learning analytics.””
Bert Voorberk, Director of ICT Services, University of Amsterdam
108 / 120
2 months
To implement SAP HANA
6x
Faster transaction processing
in SAP ERP (from 30 seconds
to 5 seconds)
4x
Faster report generation
Introduction
IT Simplification
Lower TCO of IT
University of Kentucky: Continuing a Tradition of
Success with a Real-time Data Platform from SAP
Company
Location
Lexington, Kentucky
Industry
Graduate and undergraduate
degrees in a variety of majors,
medical research
Employees
12,345
Budget
US$2.68 billion
Objectives
Provide holistic view of data by integrating various data sources
Improve student retention rates by enabling earlier intervention by
faculty advisors
Gain greater insight into finances and use of resources
Resolution
Product suite that included SAP HANA® platform, SAP® Data
Services software, SAP Landscape Transformation software, and
SAP BusinessObjects™ business intelligence solutions
Partnering with SAP Consulting and Dell Inc.
Rapid 2 1/2-day initial setup
Benefits
Better support services with real-time insight into student performance
Reduced extract, transform, and load process time from 8 hours to
less than 1 hour
Ability to conduct predictive tuition and revenue modeling
Web Site
www.uky.edu
Partners
SAP® Consulting, Dell Inc
“We have a challenge in education to use the data we have to build a
better experience for our students. SAP HANA is going to be at the
center of this effort at the University of Kentucky.”
Vince Kellen, Chief Information Officer, University of Kentucky
109 / 120
420x
Faster reporting speeds
15x
Improved performance in
reporting and analytics
$250k
Projected annual savings in IT
costs
Introduction
IT Simplification
Lower TCO of IT
UNO: Managing More Data to Bring Home More Bread
with SAP® Applications Powered by SAP HANA®
Company
UNO Professional
Headquarters
Istanbul, Turkey
Industry
Consumer products
Fresh and frozen bakery
products, such as bread, puff
pastries, Danishes, and
Croissants
Employees
1,500
Web Site
www.uno.com.tr
Partners
IBM Corporation
www.ibm.com
Metric Technology
www.metrictechnology.net
Business challenges
Deploy better production and distribution systems to support growth
Improve data visibility and reporting flexibility
Enhance data-monitoring capabilities to improve the production-toconsumption process for 370 trucks covering 95% of the country
Deployed the SAP® Business Planning and Consolidation and SAP
NetWeaver Business Warehouse applications powered by the SAP
HANA platform
Ran SAP HANA on the IBM x3950 X5 enterprise server, combining
the speed and efficiency of in-memory processing with the ability to
analyze massive amounts of data
Key benefits
Detailed profitability planning and faster simulations and scenario
planning, improving information accuracy and market strategy
Streamlined planning with data from more than 10,000 retail stores,
maximizing product shelf life and reducing food wastage
Faster, more accurate data and analysis for comprehensive
profitability
“Our reports now run 400 times faster. With these improvements,
the analysis on sets of data gives deeper insight into markets,
sales, and management. The data has always been available;
SAP HANA just gives us a way to use it efficiently.”
Özkan Yurttaşer, Information Systems Manager, UNO Professional
110 / 120
400x
Faster reporting
84 hours
Saved by
management
each month,
resulting in
more efficient and
profitable
operations
3x
Greater reporting
visibility, providing
sales with cost
drivers and
market trends
more quickly and
efficiently
Introduction
IT Simplification
Lower TCO of IT
Usha International: Taking Business Insight to
Unprecedented Levels with SAP HANA®
Company
Usha International Limited
Headquarters
Gurgaon, Haryana, India
Industry
Consumer products
Household appliances, electric
motors, pumps, and
automotive products
Employees
2,200
Web Site
www.ushainternational.com
Objectives
Maintain profitability by growing revenue 23% annually
Rapidly respond to market changes with full supply chain visibility
Transform real-time information into a competitive edge
Resolution
Deployed SAP ERP powered by SAP HANA® in just 10 weeks, 2
weeks ahead of schedule
Performed a technical upgrade to the latest release of the SAP ERP
application along with Unicode conversion, custom-code testing, and
deployment of third-party add-ons
Created high-availability and disaster-recovery environments with
minimal effort
Benefits
Faster analysis of open sales orders, resulting in better cash
management
Faster purchase price simulations, for improved gross margins
Five times smaller database size
Greater system responsiveness for business tasks, resulting in
significant savings in time and labor costs
Partner
SAP® Consulting
$7.7million
Net profit margin improvement
for bottomline results
34,400h
$177,637
5%–10%
Saved per year
Reduction in inventory
Reduction in days needed
to close annual books
320x
Faster analysis of open
sales orders
“With SAP ERP powered by SAP HANA, our “maintain sales order”
report has seen the highest performance increase, improving by a
factor of 1,480. This is going to save up to 100 individual working days
each year and will give users more time to focus on other business
activities.”
Subodh Dubey, Group CIO, Usha International Limited
111 / 120
130x
Faster purchase price
simulations
Introduction
IT Simplification
Lower TCO of IT
Varian: Speeding Transactions for Better Business
Processes with SAP® ERP powered by SAP HANA®
Company
Varian Medical Systems Inc.
Headquarters
Palo Alto, California
Industry
High tech
Medical devices and software
Employees
6,500
Revenue
US$3 billion
Web Site
www.varian.com
Partner
KPIT
www.kpit.com
Top objectives
Accelerate product releases for medical devices with complicated variations
and integrations
Penetrate growing markets, including Brazil, Russia, India, and China
Lower costs associated with transaction processing and internal operations
Resolution
Collaborate with partner KPIT for implementation and support
Rapidly analyze complex data with SAP® ERP powered by SAP HANA®
Reinvent the user experience (UX) with mobile apps using SAP Fiori ® UX
Plan to transform global financials with the SAP Simple Finance solution
Key benefits
Faster transaction processing helps the business take immediate remedial
action, saving costs and increasing customer satisfaction
Automated time-card-entry and approval apps built with SAP Fiori UX,
cutting costs and increasing employee efficiency
Foundation for innovations like product costing and predictive maintenance
scheduling to ensure optimal patient care
Real-time financials and material resource planning
“With SAP ERP powered by SAP HANA, a transaction that took
us three-and-a-half hours was completed in five minutes. Such
speed gives us the power to implement innovative solutions that
improve business processes. And we can create even more
value more quickly with unique innovations like SAP Simple
Finance and SAP Fiori UX.”
Snehashish Sarkar, Director of Enterprise Applications, Varian Medical Systems Inc.
112 / 120
97.6%
Faster analysis (from 3.5 hours
to 5 minutes)
1,500X
Faster transactional processing
>50%
Faster batch job runs
Introduction
IT Simplification
Lower TCO of IT
VELUX: Opening the Window of Opportunity to
Better Performance and Results with SAP® Solutions
Company
VELUX A/S
Headquarters
Hørsholm, Denmark
Industry
Mill products
Roof windows, skylights, sun
screening, and roller shutters
Employees
10,000
Web Site
www.velux.com
Partners
SAP® Services organization,
Accenture, and HP
Top objectives
Establish “one truth” for employees by storing all relevant data in a
central, easy-to-access data warehouse
Establish agile business intelligence (BI) across the company by
empowering users to work with data and to publish new reports
without IT help
Resolution
Used SAP Data Services software to feed data from across the business
into the data warehouse
Moved the SAP Business Warehouse application onto the SAP HANA
platform to speed up the processing of large amounts of data
Upgraded to the latest release of the SAP BusinessObjects™ BI platform
to access new features and enhanced user interfaces, and to more
tightly integrate front-end tools from SAP
300%
Increase in use of BI tools
in the last 3 years
4–5 seconds
Response time of reporting queries
Simpler
User experience
Key benefits
Dramatic improvement in user acceptance and adoption of the BI
platform across the company as a result of the significant reduction in
runtime of even complex jobs
Increased simplicity through enhanced user interfaces and better selfservice capabilities
“Our employees depended on IT whenever they wanted new reports or
something changed. We’ve spread the message: ‘Help yourself. We’ve created a
solution that’s easy to use, and now you can create and run your own reports.’
We’ve really tried to foster that idea and rolled out systems to support that.”
Anders Reinhardt, Head of Business Intelligence, VELUX A/S
113 / 120
Introduction
IT Simplification
Lower TCO of IT
VNSG: Enhancing the VNSG Congress
Experience with SAP HANA® Cloud Platform
Organization
Dutch SAP User Group
(VNSG)
Headquarters
Den Bosch, The Netherlands
Industry
SAP user group to support
conference attendees,
applications for information,
and sharing and reporting
Members
>900
Web Site
www.vnsg.nl
Objectives
Deploy a single user-friendly app to support over 1,500 congress
attendees using a variety of mobile devices and operating systems
Provide the congress program, personal agendas, and speaker and
sponsor information
Integrate with professional social media networks
Enable reporting on event data and visitor feedback
Resolution
Maintained event data from the app on SAP HANA® Cloud Platform
Doubled the platform capacity during the event to optimize
performance
Benefits
Consistent, user-friendly experience across multiple platforms
Easily accessible data for real-time event information, analytics, and
more
Integration with SAP® and non-SAP software systems, such as
professional social media tools
High-performing application, resulting in high customer satisfaction
“With the VNSG Congress App supported by SAP HANA Cloud Platform,
we have met the challenge from our members. We now have an easyto-use app suitable for desktop, tablet, and smartphone. With this event
app, VNSG is ready for the mobile future.”
Rob van der Marck, Managing Director, Dutch SAP User Group (VNSG)
114 / 120
Fast
Real-time access to event
information
Simple
User-friendly interface, resulting
in high user satisfaction
Scalable
Increased capacity midevent to
accommodate increased usage
Introduction
IT Simplification
Lower TCO of IT
Vodafone: Achieving Faster Month-End Close
with the SAP HANA® Platform
Company
Vodafone Group Plc
Headquarters
Newbury, United Kingdom
Industry
Telecommunications
Network, mobile, and data
Communications
Employees
86,000
The company’s top bjectives
Reduce month-end closing time
Reallocate people to more productive roles
Pave the way for future applications of the SAP HANA® platform
The resolution
Implemented SAP HANA within the month-end closing process
Used SAP HANA for calculations previously performed by a custom
report within the SAP® Business Warehouse application
Collaborated excellently with SAP and Accenture
The key benefits
• Significantly reduced month-end closing time and effort
• Made general ledger data available for analysis in real time
• Provided month-end financials to decision makers sooner”
Revenue
£46 billion (€57 billion)
Web Site
www.vodafone.com
Partners
Accenture and HP
“Month-end closing is a highly visible and critical application at
Vodafone. Speeding it up was very valuable in its own right, as well as
a great first application of SAP HANA to demonstrate its power to the
company.”
Valentina Del Frate, Innovation Manager and SAP HANA Project Manager, Vodafone Group Plc
115 / 120
1 day
Time saved in month-end
close process
€500k
Labor efficiency
benefits over 4 years
96%
Reduction in data extract,
processing, and load times
Introduction
IT Simplification
Lower TCO of IT
Varun Beverages: Bottling Success with
Lightning-Fast Performance Using SAP HANA®
Company
Varun Beverages Limited
Headquarters
Gurgaon, Haryana, India
Industry
Consumer products
Carbonated and
noncarbonated soft drinks,
bottled water, and juice
Employees
5,000
Revenue
US$138 million
Web Site
www.rjcorp.in
Partner
vCentric Technologies
www.vcentric.com
Top objectives
Manage and grow the business with instant access to information at
the micro level
Increase performance for critical business processes and tap the
power of in-memory computing to become more proactive and
competitive
Use the SAP HANA® platform to transform and simplify the entire
SAP® solution landscape
Resolution
Engaged vCentric Technologies for the migration of SAP Business
Suite to SAP HANA for a real-time data environment
Deployed SAP HANA Live offerings to enable real-time operational
reporting
Key benefits
Faster time-to-value cycles with real-time performance management
and faster key processes for critical business operations
Real-time reporting for faster insights, decision making, and planning
Faster, more transparent financial transactions, increasing control,
improving cost management, and accelerating financial closing
75%
Faster financial closing and
budget preparation
80%
Faster report execution
80%
Less time needed for backups
and restoration
“SAP Business All-in-One solutions powered by SAP HANA
proved the perfect approach to accelerate many of our critical
business applications, which had been consuming valuable time
due to high data volumes.”
Kamal Karnatak, Group CIO, Varun Beverages Limited
116 / 120
Introduction
IT Simplification
Lower TCO of IT
Wienerberger: Achieving Market-Oriented Sales Planning
and Shorter Forecast and Budget Cycles with SAP HANA®
Company
Wienerberger AG
Headquarters
Vienna, Austria
Industry
Mill products – building materials
Clay blocks, facing bricks, clay
roof tiles, concrete pavers, and
ceramic and plastic pipe systems
Employees
13,787 (2013)
Revenue
€2.66 billion
Web Site
www.wienerberger.com
Partners
T-Systems Austria GesmbH
Fujitsu Austria
Objectives
Market-oriented, bottom-up approach to sales planning for more-accurate
and more-granular forecasts at the country and group levels
Consistency between sales and financial and operational forecasts
IT efficiencies with a centralized yet flexible sales planning solution
Resolution
Worked with the SAP® Consulting organization to migrate the SAP
Business Warehouse application from Oracle to the SAP HANA® platform,
and replaced 10 solutions with one planning applications kit in a major
business unit
Increased performance, enabling sales planning by product and customer,
analytic deep dives, and continuous budgeting
Deployed on a Fujitsu Appliance hosted by T-Systems Austria
Benefits
Increased efficiencies and transparency through better alignment across
the various business functions and more up-to-date forecast and budget
numbers
Enabled flexible support of strategic, ad hoc requests from management
Based sales and operational and financial forecasts on the same data
Laid the foundation to reduce working capital and improve margins
through forecasts that are more up-to-date and reliable, as well as
extensive analysis options
Laid the foundation to reduce IT support costs by as much as 70% and to
accelerate the rollout of solution enhancements
Accurate
Forecast and budget
numbers
Flexible
Support of strategic,
ad hoc requests
Extensive
Analytics capabilities
Solid
Foundation for reducing
working capital, improving
margins, and lowering IT
support costs by as much
as 70%
“With SAP Business Warehouse and the planning applications kit, we benefit from
a powerful and centralized yet flexible solution for sales planning, forecasting, and
budgeting. The solution enables our business to make better, more-aligned
decisions and can be supported at a much lower cost.”
Thomas Landl, Head of CRM and Business Intelligence, Wienerberger AG
117 / 120
Introduction
IT Simplification
Wilmar: Helping Customers Achieving Greatness
with SAP HANA® and SAP® MaxAttention TM
118 / 120
Lower TCO of IT
Introduction
IT Simplification
Lower TCO of IT
Yitai: Deploying SAP Business Suite powered by SAP HANA
Faster and for Less with Help from SAP Enterprise Support
Company
Inner Mongolia Yitai
Group Co. Ltd.
Headquarters
Ordos, Inner Mongolia, China
Industry
Mining
Products and Services Coal,
coal oil, and railway
transportation
Employees
7,600
Revenue
¥25.1 billion (US$4.1 billion)
Web Site
www.yitaigroup.com
Partner
organization
Transform the system landscape with migration to the SAP HANA®
platform to achieve greater efficiency and a smaller database
Simplify system integration and operations
Empower IT and end users with flexible support for business needs
The resolution
Used SAP Enterprise Support services, delivered by SAP Active
Global Support, and business scenario recommendations for SAP
Business Suite powered by SAP HANA as a road map for migration,
support of best practices, and exception monitoring after going live
Mitigated risk of downtime during production cutover with 24x7
support
Safeguarded the project with continuous quality checks
The key benefits
• Achieved significant cost savings with a cohesive road map for fast,
efficient implementation and early identification of relevant scenarios
• Set the foundation for business innovation with simplified operations
and adoption of key solutions like mobile solutions from SAP, SAP
Fiori® apps, and the SAP Business Warehouse application powered
by SAP HANA
“With SAP Enterprise Support, we successfully upgraded our ERP
system and migrated to SAP Business Suite powered by SAP HANA
within six months and with our internal resources only. This saved us
at least 4 million yuan. The new system also prepares us for future
development and more innovations."
Kun Liu, IT Director, Inner Mongolia Yitai Group Co. Ltd
119 / 120
6 months
To implement SAP Business
Suite powered by SAP HANA
>¥4 million
Saved on implementation
costs
75%
Introduction
IT Simplification
Lower TCO of IT
YOKE: Using SAP¨ ERP Integration and Stability to Improve
Operations and Increase Global Market Share
Company
YOKE Industrial Corporation
Headquarters
Taichung, Taiwan
Industry
Mill products
Lifting fittings for chains, wirerope and webbing slings, safety
components for industries
including mining, transportation,
construction, and petrochemicals
Employees
205
Revenue
NT$1.2 billion (2011), about
€30.6 million
Web Site
www.yoke.net
The company’s top objectives:
Replace 6 existing, third-party software applications with a single,
integrated solution
Implement a single enterprise resource planning (ERP) solution on
time and within budget, lowering the total cost of ownership
Provide IT support for plans to increase share in global markets
The resolution
Improve speed and accuracy of online operations
Implement SAP® ERP application and other SAP enterprise software
solutions
Leverage SAP solutions to enable growth, expansion into global
markets, and future scalability
The key benefits
• Integrated IT, improved data accuracy, and faster decision making
• Reduced customization via adoption of best practices, lowered
training costs, and shortened implementation time
• Improved processes for sales, purchasing, production, product
management,
• finance, and HR
“Implementing SAP ERP improved our operations and helped us plan to
market globally. It enables us to increase market share based on
efficient production, quality products, and competitive prices.”
Steven Hong, President and CEO, YOKE Industrial Corporation
120 / 120
10%
Improvement in overall
production
40%
Increase in orders from new
customers
67%
Improvement in account
settlementefficiency
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SAP HANA Simplification

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