Where the Health and Fitness Industry Comes

Transcription

Where the Health and Fitness
Industry Comes Together
32nd Annual International
Convention & Trade Show
International Health, Racquet & Sportsclub Association
Join your colleagues from across the globe Tuesday-Friday, March 19-22 at Mandalay
Bay in sunny Las Vegas for IHRSA’s 32nd Annual Convention & Trade Show!
It’s a sure thing. IHRSA 2013 is THE place to be, “where the global health and fitness industry comes
together.” There is no event like it in the world, and there is no place like Mandalay Bay.
For the first time ever, IHRSA has combined the Trade Show, Education Sessions, General Session
Speakers and Social Events, as well as the restaurants and lodging, in the same complex — to offer
attendees the utmost in convenience. Everything in one centralized location under one roof!
Mandalay Bay Resort & Casino is a world-renown 44-story luxury destination located at one end
of the Las Vegas strip in Paradise, Nevada. Owned by MGM Resorts International, one of its towers
operates as THEhotel, while the Four Seasons Hotel occupies the top floors of the second tower.
This resort, with a tropical feel, offers these and many other attractions:
• A total of 3,309 hotel rooms and the 135,000 sq ft (12,500 m2) casino
• The 1 million sq ft (93,000 m2) Mandalay Bay Convention Center, one of the largest
convention facilities in the US, and the largest meeting facility on the Las Vegas strip
• The 12,000-seat Mandalay Bay Events Center, which has hosted major events, including
headlining concerts and boxing matches, Ultimate Fighting Championship events, the Latin
Grammy Awards, and the Miss Universe pageant
• 24 restaurants to choose from, which can satisfy virtually any palate or style — from
Wolfgang Puck to the House of Blues
Image couresty of flickr.com/photos/dalechumbley
• The Shark Reef Aquarium, which contains the third largest tank in North America, two tunnel-shaped, walk-through aquariums, and
numerous other displays
• The 11-acre Mandalay Bay Beach, a world-famous aquatic playground that features 2,700 tons of real sand, a 1.6-million gallon wave
pool and 100 rentable cabanas, day beds, bungalows, personalized villas, and a private club
Leave it to IHRSA to combine practical, productive and affordable . . . with
fun and functionality!
Heighten
Your Clean Club
Experience
Robust
Body wash dispensers torture-tested
for 10 years in club showers
Refreshing
Contains invigorating botanical
extracts and natural moisturizers
Customizable
Vibrant, durable graphics express
your club identity and decor
Citrus Ginger
Shampoo
& Body Wash
1250mL Refill
Shower Dispenser
©2012. GOJO Industries, Inc. All rights reserved. | #10093
Meet and share ideas with colleagues
from over 70 countries!
At IHRSA 2013, you will have a tremendous opportunity to hear the best and the brightest in the fitness and health club industry. You will
find engaging, expert speakers who inspire, panels on special issues, education workshops on the most important topics of the day, and a
wide variety of receptions and social events to network with your peers and industry leaders. Here are just a few examples:
“Making Connections” Orientation
Tuesday, March 19 | 7:00-8:30am
If you’re a first time attendee, or if you’re traveling on your own
to this event, then plan to participate in this orientation session
designed especially for you. IHRSA staff will be available to help
you get acquainted with other members and make the most of your
Convention experience.
4th Annual Women’s Leadership Summit
Tuesday, March 19 | 12:30-3:30pm
Join moderator Debra Siena, President, Midtown Health, along with
a distinguished group of panelists as they explore the foundation of
successful leadership. This interactive workshop intersperses panelist
presentations, moderated roundtable discussions, and group presentations. Join this unique opportunity to learn from, and network with,
woman leaders from around the world.
evening Networking Receptions
Kick back with friends — new and old — at the end of the day at
one or more of the following gatherings:
• Opening Welcome Reception
• Go Canada! Reception (for Canadian delegates)
Wednesday, March 20 | 6:00-7:00pm
Sponsored by the Fitness Industry Council of Canada (FIC)
• IHRSA Regional Association Reception (for members of
IHRSA affiliated US regional associations)
Roundtable Discussions
Popular topics are discussed in a casual, interactive format.
Among those being offered are:
• Sell Value, Not Price: Tips to Exceeding Your Sales Goals
• Increase Retention by Exceeding Expectations
• Corporate Fitness and Wellness Services & Programs
Thursday, March 21 | 9:45-11:00am
MDA’s Augie’s Quest
Now in his seventh year with ALS, industry legend
Augie Nieto is the Chief Inspirational Officer for the
Muscular Dystrophy Association’s Augie’s Quest, which
is striving to raise millions of dollars for research to
find a cure. You can join the Quest by attending these
two fundraising events:
• “Zumbathon!” Fundraiser
Pre-Registration & Donation Required
Visit zumba.com
• 8th Annual BASH for MDA’s
Augie’s Quest
Thursday, March 21 | 6:00-11:00pm
Pre-Registration & Fee Required
Visit augiesquest.org
• Planet IHRSA: The International Attendee Reception
(for international delegates)
Sponsored by Snap Fitness
AWARDS
– A CALL FOR ENTRIES!
Get the recognition you deserve! Send in your applications for
these IHRSA awards, which will be presented at IHRSA 2013:
• 5th Annual Julie Main Woman Leader Scholarship
• Outstanding Community Service Award
For more information and to download applications, visit
ihrsa.org/awards.
THE DEADLINE FOR ENTRIES IS DECEMBER 7, 2012.
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GENERAL SESSION
Speakers
Bert Jacobs
Co-Founder & Chief Creative Optimist,
Life is good®
Optimism Can Take You Anywhere
Tuesday, March 19 | 11:30am-12:30pm
Sponsored by SPRI®
Bert Jacobs is co-founder and Chief Executive Optimist of The Life is
good Company. A privately held business based in Boston, MA, Life is
good® spreads positive vibes through its colorful collection of apparel
and accessories and through its social mission to help kids overcome
poverty, violence and illness. Jacobs combines innovative business
lessons, humor, and inspired story-telling to weave the compelling
story of how he and his brother John launched a business that now
sells products in over 4,500 retailers nationwide. Life is good® attracts
a rapidly growing community of optimists, including over 1.5 million
followers on Facebook, by forging meaningful, emotional connections.
Fusing the interests of children facing life-threatening challenges with
the interests of its business at every touch-point, Life is good® also
presents a powerful and inspiring model for seamlessly integrating
a for-profit and a non-profit. Jacobs’ innovative lessons on branding,
leadership and corporate social responsibility apply to organizations
of all sizes, and his inspiring story will help you see how optimism can
truly take you anywhere.
About Bert Jacobs
After graduating from Villanova University in 1987 with a degree in
communications, Jacobs enjoyed stints as a ski instructor, pizza delivery
man, and substitute teacher. In 1994, with a combined sum of just
$78 in the bank, he and his brother, John, officially launched Life is
good®. Today, its products are sold by over 4,500 retailers nationwide.
Believing that consumers are overwhelmed by too much “advertising
noise” in the marketplace, Life is good® focuses on forging meaningful,
emotional connections, and relies heavily on consumer word-of-mouth
to build its brand.
“ I was inspired and it
made me even more proud to
work in this industry after
attending IHRSA 2012”
~ Rune Hummelsund Haugesund
Aerobic Senter, Norway
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Nicholas Christakis, M.D.,
Ph.D., MPH
Author, and Professor, Harvard University
Connected: The Surprising Power
of Our Social Networks & How
They Shape Our Lives
Wednesday, March 20 | 8:30-9:30am
Sponsored by Technogym®
It is customary to think about trends in things like clothes or music as
spreading in a social network. But all kinds of things, many of them
quite unexpected, flow through social networks, and this process obeys
certain rules. Dr. Christakis has become internationally renowned for
his research on how our real-life, face-to-face social networks drive and
shape aspects of our lives that we would never suspect. In his book
Connected, he describes the results of this groundbreaking research,
unlocking a revolutionary new understanding of the sway that we have
over one another through our connections. He outlines the fundamental
rules governing the formation and operation of social networks and describes the myriad ways that they help to shape who we are and what
we do. Dr. Christakis specializes in the impact our social networks have
on our attitudes, behaviors, and wellbeing, and has analyzed networks
ranging in size from 30 to 3,000,000 people, over periods of time as
long as 30 years.
About Nicholas Christakis
Dr. Christakis is an internist and social scientist who conducts research
on social factors that affect health, health care, and longevity. He is
Professor of Medical Sociology in the Department of Health Care Policy
at Harvard Medical School; Professor of Medicine in the Department of
Medicine at Harvard Medical School; and Professor of Sociology in the
Department of Sociology in the Harvard Faculty of Arts and Sciences.
In 2009, Christakis was named by Time magazine to their annual list
of the 100 most influential people in the world. In 2009 and in 2010,
he was listed by Foreign Policy magazine in their annual list of Top 100
Global Thinkers.
IHRSA 2013 – 32nd Annual International Convention & Trade Show • March 19-22, 2013 • Las Vegas, Nevada, USA
Hear Simultaneous Translation of
General Session Presentations!
Translation will be offered in Spanish and Russian, in addition to the
translation of select breakout sessions throughout the Convention
in both languages.
Chip Conley
Author, and Founder, Joie de Vivre Hotels
PEAK: How Great Companies Get
Their Mojo From Maslow
Thursday, March 21 | 8:30-9:30am
Sponsored by Matrix Fitness
Chip Conley, founder and former CEO of Joie de Vivre Hotels (the second
largest boutique hotelier in the U.S.) for 24 years, will talk about his
bestseller PEAK and how humanistic psychology helped his company
and others (from Apple to Zappos) create an operating model to understand the higher needs of employees and customers. Conley believes
the most neglected fact in business is that we’re all human and that
business schools don’t do enough to help us understand that creating
peak experiences for stakeholders can create peak performance for a
company. The PEAK model can be used to understand how a company
can relate to relationships beyond those with employees and customers: investors, vendors, the community, and, even with yourself. Conley’s
humanistic business model has led him to speak at the TED conference
and around the world about the importance of culture. As a practitioner
who has used his own company (with over 3,000 employees) as a laboratory for understanding the human condition, Conley’s philosophical
but prescriptive approach to leadership will be very illuminating.
Peter Sheahan
About Chip Conley
No hotel executive has overseen the development and creation of more
boutique hotels than Chip Conley, founder of Joie de Vivre Hotels, California’s largest independent hotel company. At the age of 26, Conley
transformed a seedy 1950’s hotel into the Phoenix Hotel that catered to
the likes of David Bowie, Linda Ronstadt and Nirvana. Building on an innovative design formula that inspires guests to experience an “identity
refreshment” during their stay, Joie de Vivre Hotels now consists of over
40 unique and award-winning hotels, restaurants and spas, with annual
revenues approaching $250 million. Conley and his company’s timetested techniques and transformational leadership practices have been
featured in Fast Company, Fortune, and the Wall Street Journal.
• Re-think competitive advantage; leverage intangibles to manufacture
tangible points of difference in the market
Author, and Founder & CEO, ChangeLabs™,
AUSTRALIA
FL!P: Creative Strategies for Turning
Challenge into Opportunity, and Change
into Competitive Advantage
Friday, March 22 | 11:30am-12:30pm
Sponsored by MyZone
Are you looking to give your leaders a more cutting-edge perspective
on the world? Are you looking to exploit the opportunity that change
brings?
• Embrace change and break free from thinking that made you successful in the past, but could undermine your success in the future
• Improve your margins by driving non-sexy innovation, and finding
new and better ways to do what you do
• Turn chaos into opportunity by leading the market in response to new
regulation, customer expectations and technology
• Be inspired to take the intelligent risks required to innovate and drive
change
About Peter Sheahan
As the founder and CEO of ChangeLabs™ Peter Sheahan’s insights into
business trends and the changing needs of customers and staff have
made him a regular presenter on Fox Business, with appearances on
ABC and the BBC as well. In 2008 Sheahan was a featured expert in a
five-part global series on Innovation on CNBC, and he has been profiled
in the Washington Post and Fast Company magazine. His newest book
Making It Happen offers his insights on the execution of ideas through
focused business growth, understanding buying behavior, and compelling market positioning.
For the latest updates and to register: ihrsa.org/convention • 800-228-4772 (US/Canada) • +1 617-951-0055 (international)
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See the newest,
Try Out the best!
Every year for the past three decades, the IHRSA International Trade Show has
showcased the hottest, the latest and the most innovative products on the planet.
It is the event that defines the industry.
The IHRSA 2013 Trade Show will feature more than 330 exhibitors in a dynamic,
thriving, high-energy environment spread over two full days. You can be the first to
see the newest models of your favorite fitness equipment —
many announced for
the first time at the Show.
Be sure to bring your shopping list, as you will:
• Sample the latest cardio and strength machines equipped with the most cuttingedge digital electronics and ergonomic designs
• See what’s new in everything from club management software to locker room
amenities to retention technologies
• Wake up and get your heart pumping with an Early Morning Workout and hot,
new group exercise classes
• Save big — as you meet-face-to-face with vendors — and score big on special
IHRSA Trade Show deals
If you’ve ever been to an IHRSA Show, you know it’s the fun side of doing business!
The IHRSA Show has all the products and services you
need to truly “WOW” your members!
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“ The Trade Show
was awesome
with a ton of new and
interesting equipment ”
~ Thor Lindh, Axiom Fitness
Boise, ID
TRADE SHOW HOURS
Wednesday, March 20
11:00am - 6:00pm
Trade Show
Thursday, March 21
6:30 - 8:30am
Early Morning Workout
11:00am - 6:00pm
Trade Show
Exhibitor Product
& Service Categories
These are just some of the categories of exhibitors that you can expect to
see at the IHRSA 2013 International Trade Show at Mandalay Bay:
Aquatic / Pools & Supplies
Architects / Facility Designers / Construction / Decor
Associations / Certification / Educational Organizations
Audio / Video Equipment / Music
Climbing Walls / Structures
Computer Software / EFT Billing & Collections
Consultants: Sales / Marketing / Promotions / Training / Personnel
Equipment Cleaning / Maintenance / Repairs
Fitness Equipment / Fitness Accessories
Fixtures / Furniture / Lighting / Lockers
Flooring / Courts / Mats / Sports Surfaces
Food & Beverage / Nutritional Products / Supplements / Services
Group Exercise / Programming / Instruction
Health Clubs / Gyms / Franchises
Insurance
Laundry
Leasing & Financing
Locker Room Amenities / Towels
Medical & Rehabilitation Equipment
Pilates / Stretching / Yoga
Publications / Magazines / Publishing
Security / Locks
Spa Services / Skin Care / Massage Equipment
Sporting Goods / Apparel / Pro Shop
Steam / Sauna
Tanning
Technology / Internet / Programming
Testing / Heart Rate Monitors / AEDs / Body Composition / First Aid
Youth Fitness / Children’s Programming / Playground Equipment
A Special THANK you!
IHRSA would like to acknowledge the following companies
for enhancing the attendee experience in Las Vegas:
GOJO Industries Inc. will be sponsoring Sanitizing Stations to
help provide all attendees with a clean and healthy environment.
Twin Oaks Software will be sponsoring a Relaxation Station to
assist attendees as they navigate the expansive Trade Show floor
and to unwind after a good workout.
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Exercise Programming
There are plenty of great health clubs to visit and get in a workout while you are in Las
Vegas. In addition, you can also join the Early Morning Workout on the Trade Show
floor and try out the latest equipment. Or, you can participate in one or more of these
classes offered to all Convention & Trade Show attendees listed below.
More will be added as we get closer to the event so visit ihrsa.org/convention for the
latest updates.
Burn Lab®
• Tuesday, March 19 | 6:30-7:30am
• Thursday, March 21 | 7:30-8:30am
• Friday, March 22 | 8:00-9:00am
Breann Mitchell, Director of Training &
Choreography, Xercise Lab®
Jenny Rowe, Founder, Xercise Lab®
Sponsored by Xercise Lab®
Ignite the fire! A highly intensive, 45-minute, prechoreographed cardio fusion program. Burn Lab®
combines everything from kickboxing to boot camp
drills in an interval-style format. Burn Lab® is produced by Xercise Lab® — home of Xtreme Fitness®,
Xceptional Results®.
Build Lab®
• Tuesday, March 19 | 7:30-8:30am
• Wednesday, March 20 | 6:30-7:30am
• Friday, March 22 | 7:00-8:00am
Build it with your body weight! This is our noweights, weight workout. Build Lab® offers complete
body-weight training in an intensive, 45-minute,
pre-choreographed format. Build Lab® is produced by
Xercise Lab® – home of Xtreme Fitness®, Xceptional
Results®.
Recess Lab®
Xercise disguised as fun! This 45-minute, prechoreographed, cardio and strength training program
is designed for children ages 4–12. Music for Recess
Lab® is produced exclusively for Xercise Lab® and
provides an intense workout disguised as fun and
games. Recess Lab® can also be used as an addition
or replacement for physical education in schools.
Helixing with the Helix Lateral Training
Kristy DiScipio, Master Trainer, Reebok International, Helix Master Trainer, and Area Group
Sponsored by Helix
This is a group exercise formatted class to introduce
new users as well as current users of the Helix
Lateral Trainer and to the Group Exercise formatted
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program. The class is typical of an interval
style program maximizing the diversity of the
movements available on the Helix and highlighting the Helix as the ideal tool for group exercise or
NON-boring cardio training.
ZEN•GA™ Mindful Movement with the
Mini Stability Ball™
PJ O’Clair, Master Instructor Trainer, Merrithew
Health & Fitness™
Sponsored by Merrithew Health & Fitness™
Merrithew Health & Fitness™ presents: ZEN•GA™,
programs that consciously connect the body and
the mind. The first 50 attendees will receive a FREE
Express Mat and Mini Stability Ball™!
SPRI Step 360 Cardio HIIT
Presented by SPRI Master Instructors
Sponsored by SPRI®
Experience cardio conditioning that has it all. Progressive phases of exercises and increasing demands of
intensity will move from foundation-to-performance.
Then, utilize metabolic conditioning cycles that incorporate an effective “3-2-1” format of energy system
overload. Learn how high intensity intervals using
3 planes of motion, 6 phases of conditioning and 0
rest performed using the Step 360 balance trainer
will provide an integrated cardiovascular training
challenge. This workout pushes caloric consumption, while developing dynamic stabilization, athletic
performance and explosive power.
PILOXING®
Viveca Jensen, Creator, PILOXING®
Sponsored by PILOXING®
Transform yourself into a tough and agile boxer,
graceful ballerina and hip street dancer all in one
workout! PILOXING® is the first program that blends
the muscle sculpting of Pilates, the strengthening and
cardio of boxing, and the fun and sensuality of dance
into a high energy cardio workout. Using the most
current science, PILOXING® incorporates formats such
as interval and barefoot training to burn maximum
calories and increase stamina. This new workout is
attracting die-hard followers including Hollywood
celebrities and international stars and has been
featured on TV shows such as The Doctors, The Steve
Harvey Show, Access Hollywood, and ET!, and in
magazines including Shape (US and Germany), Fitness Magazine, Redbook, Elle (Sweden), Vogue, OK!,
People, US Weekly, topp HÄLSA, leva and iFORM.
MMA-Style Conditioning for Everyone
Scott Ramsdell, NASM CPT, CES, PES, MMACS,
NASM – National Academy of Sports Medicine
Sponsored by NASM – National Academey of Sports
Medicine
Time to intensify your training! NASM brings to you a
pulse-pounding workout featuring Mixed Martial Arts
(MMA) conditioning including Jump Rope, SAQ and
Striking Drills used by today’s top MMA athletes.
Cardio Bootcamp
Leslie Grosshauser, Owner and President,
Lexyfit Consulting
Sponsored by Polar Electro, Inc.
Experience an endorphin rush like no other! With
Polar heart rate technology you’ll be able to see the
effects that short bursts of energy have on your heart
rate as you engage in cardio drills and body weight
strength training. Bring a towel & water.
SPRI Step 360 HIIT CIRCUIT CHALLENGE
Presented by SPRI Master Instructors
Sponsored by SPRI®
Get energized with a circuit challenge to inspire
peak performance. Small to large groups will benefit
from progressive phases of exercises and increasing
demands of intensity going from foundation-toperformance. Then, utilize metabolic conditioning
cycles with multiple equipment options that incorporate an effective “3-2-1” format of energy system
overload. Learn how high intensity intervals using
3 planes of motion, 6 phases of conditioning and 0
rest performed using the Step 360 balance trainer
will provide an integrated cardiovascular, strength
and core training challenge. This workout improves
cardiovascular capacity, caloric expenditure, muscular
strength, endurance and power, while building stabilization and athletic performance.
THANK YOU Sponsors!
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What’s Your
Learning Style?
You’re Sure to Find it Here!
Recognizing that everyone learns differently, IHRSA 2013 offers educational opportunities in a variety of interactive formats — in addition to the traditional seminars offered throughout the four-day event. Among these offerings are:
IGNITE! Sessions
IHRSA will launch a new educational concept in Las Vegas, and YOU are
invited to participate! IGNITE is a fast-paced, 1-hour event where selected
speakers prepare 20 slides, each shown for 15 seconds, giving all presenters 5 minutes of fame. IGNITE presenters can share their personal and professional insights on a host of wide-ranging topics that can be informative,
innovative, humorous, or just plain fun! To apply for this activity, simply
complete our brief application form at ihrsa.org/ignite. Confirmed speakers
will be posted on our website.
Workshops & Education Sessions presented by
Associate Members
Our half- and full-day workshops and Supplier Seminars, presented by
a variety of our Associate members who are also exhibiting at the Trade
Show, allow you to dig deeper into the programs and products that can
increase success in your club. You will not only enjoy the hands-on aspect
of these sessions, but also learn more about the products and services that
you will be able to fully ‘test drive’ on the Show floor.
Education Tutorials
Our tutorial program is designed to bring smaller groups of attendees
together who are facing the same challenges and obstacles in their day-today operations with a business executive or industry professional who will
facilitate practical ‘solution discovery’. These consultations will be limited in
size to maximize interaction.
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Networking Roundtables
The opportunity to network with club operators from around the world
is one of the most requested IHRSA Convention activities each year.
Facilitated by a moderator, these roundtable discussions provide attendees
with the chance to connect and share knowledge and ideas on a variety of
mission-critical topics.
Continuing Education Credits (CECs)
The following organizations will be offering CECs at IHRSA 2013.
Visit ihrsa.org/convention for a complete schedule of activities.
• Aerobics & Fitness Association
of America (AFAA)
• National Council on Strength
& Fitness (NCSF)
• American Council on Exercise
(ACE)
• National Exercise & Sports
Trainers Association (NESTA)
• Cooper Institute
• National Federation of
Professional Trainers (NFPT)
• International Fitness Professionals
Association (IFPA)
• National Academy of Sports
Medicine (NASM)
• National Strength & Conditioning
Association (NSCA)
• SCW Fitness Education (SCW)
“ As studio owners in a small
community, we have held back from attending the
full IHRSA Convention, but WOW! We are so happy to have
taken the leap! It was a much better value than we anticipated
— the Trade Show was top notch, classes were informative
and there were many opportunities for networking . . . AND
the speakers at the General Sessions — what a treat! Thank
you IHRSA!”
~ Barbi Jackson, Scott Jackson’s Real Life Fitness | Nevada City, CA
EDUCATION Topic Areas
IHRSA 2013 education sessions have been organized by topic area so you can choose the ones that best match your interests and needs. In the schedule, each education session will be noted with its respective topic area code. For a complete view of the schedule listed by time and topic area, see the
schedule-at-a-glance on the next several pages.
Customer Service & Retention [ CS-R ]
Legal & Legislative [ L-L ]
Exercise Classes [ E ]
Management & Operations [ M-O ]
Fitness & Personal Training [ F-PT ]
Marketing [ M ]
Health Promotion & Wellness [ HP-W ]
Membership Sales [ MS ]
Human Resources [ HR ]
Programming [ P ]
Service Excellence | Retention Strategies | Member Engagement |
Member Motivation | Generating Referrals
Product Training | Bootcamp | Pilates | Cardio | Dance Exercise |
Interval Training | Body Weight Programming
Personal Training Sales & Management | Group Exercise Management
| Revenue Growth | Client Motivation | Functional Training
Medical Referral Programs | Exercise as Medicine | Community
Outreach | Corporate Wellness
Recruitment, Interviewing & Hiring | Motivation Techniques | Staff
Retention | Employee Training & Development | Human Resource
Issues
Innovations & Opportunities [ I-O ]
Technology | Management Software | Emerging Market Segments |
Social Media
Leadership [ L ]
Avoiding Litigation | Employment Laws | Consumer Protection Issues
| Legal Updates | Legislative Updates | Risk Management
Strategic Planning | Business Plans | Insurance | Revenue Growth |
Franchising | Competition Strategies | Financing | Best Practices
Marketing Strategies | Campaign Development | Social Media |
Marketing to Women | New Technologies
Sales Strategies & Techniques | Selling Fitness | Converting Referrals
| Performance Management
Fitness | Weight Management | Group Exercise | Medical & Wellness
| Non-Dues Revenue | Youth Programming | Community Interaction
Research [ R ]
Global Report | Statistical Review | Industry Trends | Demographics |
Performance Indicators
Supplier Seminars [ SS ]
Implementing Vision | Overcoming Challenges | Skill Development |
Strategic Philanthropy | Inspiring Team Leadership
Associate Member Products & Services | Exercise Programming |
Business Operations | Management Tools
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7:00-9:00pm
3:45-5:00pm
3:45-5:00pm
Education Tutorials
3:45-5:00pm
Education Sessions
2:00-3:30pm
Education Seminars
Presented by
Associate Members
1:00-2:00pm
“Member Center”
Networking Roundtable
12:30-3:30pm
General Session: “Optimism Can Take You Anywhere” Bert Jacobs, Sponsored by SPRI®
Tax-Exempt Competition
Forum
LEGAL & LEGISLATIVE /
HUMAN RESOURCES
Opening Welcome Reception
Exploring the Franchise
Business Model
Develop Sustainable
Competitive Advantages Based
on Your Club’s Strengths
Friends with “Revenue” Benefits:
How to use Facebook, Twitter &
Social Media to Generate Top Line
Revenue
Remaining Relevant to Today’s Tech
Savvy Clientele: Social Strategies
that Work
Using the Power of MYZONE to Cut
to the Core of Member Motivation
National Registers and
International Recognition of
Fitness Professionals
The Blueprint for Success
in the Fitness Industry
Best One Hour Workout: The
Orangetheory® Fitness Franchise
Opportunity
Exploring Best Practices in
Human Resources & Employee
Development
Risk Management for the
Health & Fitness Industry
Hold ‘Em or Fold ‘Em: Dealing
Aces with Staff Performance
& Accountability
4th Annual Women’s Leadership Summit & Luncheon: Embracing Your Intelligence, Intuition & Ability to Inspire
Secrets of the World’s Most
Successful Health Clubs
11:30am-12:30pm
Create a Blue-Print for Success
in the Fitness Industry
Create Your Business Plan and
Find Capital for Your Dream Club
9:45-11:15am
Education Sessions
Get Noticed with
Local Search Engine
Optimization (SEO)
Booming Opportunity: Catering
to the Needs of Older Adults
MANAGEMENT &
OPERATIONS
Choose Your Own Adventure:
Assessing the Rewards &
Risks to Success
9:00am-5:00pm
Full-Day Workshop
8:30-11:15am
Workshop
Turning the Health Crisis
into the Club Opportunity
“Making Connections” Orientation
7:00-8:30am
8:30-9:30am
Education Sessions
Exercise Classes
INNOVATIONS &
OPPORTUNITIES /
RESEARCH
6:30-8:30am
LEADERSHIP
Schedule-at-a-Glance • TUESDAY, mARCH 19
Build a More Lucrative & Rewarding Club: The Art & Science
of Member Expectations
Expert Panel Shares
Insights to Attract, Sell and
Retain More Members
It’s a Mystery: Insights into
What Your Members &
Prospects are Truly Encountering
Ask the Industry Leader:
Engage & Retain Members for
Long-Term Profitability
Fostering Member
Apostles and Advocates
Customer Service
& Retention
Steps to Successfully Launch
a New Program or Service
Increase Profits with a
12-Month Integrated Sales
& Marketing Plan
Create a Buzz with Inexpensive
Marketing Initiatives
Match Point: Ensure Your Tennis
Program is Serving Aces…and
not Double Faulting
Communicating & Implementing
Your Health Promotion Initiatives
Throughout Your Community
Maximize the Effectiveness
and Profitability of Your
Personal Training Team
Special Presentation by TRX:
An Ideal Solution for Personal,
Small and Large Group Training
Drive New Memberships by
Utilizing Sports Performance
to Capture the Youth Market
Improve Sales
Productivity with Lean
Business Principles
Maximizing Profits with Small
Group Bootcamp Training
Expert Panel Shares Insights
to Attract, Sell and Retain
More Members
Sell Value, Not Price:
Tips to Exceeding Your
Sales Goals
Maximize the Impact of Your
Group Fitness Program
Zumba Sentao™
Instructor Training
The Nuts & Bolts of Small
Group Training
An In-Depth Approach to
Making Pilates Profitable
Building an Iconic Personal
Training Business: Integrating
Proven Principles in Your Club
Fitness & Personal
Training /
Programming / Health
Promotion
Club Standards to Increase and
Attract New Members
Gain and Retain More Clients
by Thinking Differently
Membership Sales /
Marketing
MANAGEMENT &
OPERATIONS
HUMAN RESOURCES
Customer Service
& Retention
Marketing Ideas that
Produce Profit
Membership Sales /
Marketing
Fitness & Personal
Training /
Promotion
Planet IHRSA: The International Attendee Reception, International Attendees & Invited Guests, Sponsored by Snap Fitness
“Zumbathon!” Fundraiser for MDA’s Augie’s Quest, Pre-Registration & Donation Required – Visit zumba.com
7:00-9:00pm
7:00-9:00pm
A Snapshot Review of Risks &
Exposures for Clubs & Trainers
IHRSA Regional Association Reception, Regional Members & Invited Guests
Latin American Forum
Canadian Forum
Transform Your Club by
Developing Key Core Values
Accessing Capital to Launch
or Expand Your Business
Grow Retention & New Revenue Streams as a Community
& Corporate Wellness Facility
6:30-8:30pm
“Like” Us – Integrating Social
Media into Your Marketing
Initiatives
Don’t Let a Tweet Make You a
Twit: Reduce Risks Associated
with Your Social Media Strategy
Go Canada! Reception, Canadian Delegates Sponsored by Fitness Industry Council of Canada
Megatrends in Management,
Leadership & Navigating
Change
TRADE SHOW
Public Policy Council Meeting
(Public Policy Council
Members & Invited Guests)
Striving for Greatness: Tips
to Building a Successful and
Lasting Business
Generating Memberships:
Integrating Technology with
Traditional Sales Methods
Ask the Industry Leader:
Aligning the Sales Process with
Buyers’ Expectations
Innovative Marketing
Campaigns that Drive
Leads
Relationship Building: Developing
Leads, Referrals and Networking
Opportunities
A Case Study for Outlandishly
Successful Membership Growth
Personal Training Management: Building a Foundation
for Success
Reducing the Global Weight
Epidemic: Delivering Successful,
Evidence Based Weight
Management Programs
Become the Leader in Your
Community with Successful
Medical and Corporate Wellness
Programs
The Future of Fitness: Putting
Vision into Action
Successful Health Promotion
Programs
Managing an Exemplary
Tennis Program
Create a Successful
Personal Training Team
Schedule subject to change. Visit ihrsa.org/convention for schedule updates and enhancements.
Increase Retention by
Exceeding Expectations
Become a Customer Experience
Giant: Lessons Learned from
the Greatest Brands
A Comprehensive Understanding of Retention &
Consumer Trends
General Session: An Overview of the Global Health & Fitness Industry Joe Moore; “Connected: The Surprising Power of Our Social Networks & How They Shape Our Lives” Nicholas Christakis, M.D., Ph.D., MPH Sponsored by Technogym®
Exercise Classes
INNOVATIONS &
OPPORTUNITIES /
RESEARCH
6:00-7:00pm
1:30-3:00pm
1:30-3:00pm
Education Tutorials
1:30-3:00pm
Education Sessions
12:00-1:00pm
“Member Center”
11:00am-6:00pm
10:00-11:15am
Public Policy Council
Meeting
10:00-11:00am
10:00-11:00am
Education Tutorials
10:00-11:00am
Education Sessions
8:00-9:30am
7:00-8:00am
“Member Center”
6:30-8:30am
LEADERSHIP
Schedule-at-a-Glance • Wednesday, mARCH 20
6:00-11:00pm
1:30-3:00pm
1:30-3:00pm
Education Tutorials
1:30-3:00pm
Education Sessions
12:00-1:00pm
“Member Center”
11:00am-6:00pm
9:45-11:30am
17th Annual IHRSA
Financial Panel
9:45-11:00am
9:45-11:00am
Education Tutorials
9:45-11:00am
Education Sessions
8:00-9:30am
7:00-8:00am
“Member Center”
6:30-8:30am
INNOVATIONS &
OPPORTUNITIES /
RESEARCH
MANAGEMENT &
OPERATIONS
HUMAN RESOURCES
Building Loyalty by Engaging
Your Members
Customer Service
& Retention
Key Industry Trends
Transforming Health
Clubs
Deliver Substantial Strategic
Value to Your Club by
Identifying & Overcoming
Problems
Long-Term Strategies for
Combating VAT
The Wave of the Future: Trends
in Club Design
8th Annual BASH for MDA’s Augie’s Quest, Pre-Registration & Fee Required; Visit augiesquest.org
One Size Doesn’t Fit
All: Which Social Media
Platforms Are Best?
Utilizing IHRSA Research to
Benchmark Your Club
The Independent Club:
Insights from Successful
Leaders
TRADE SHOW
An In-Depth Analysis on
the Financial Growth of the
Health Club Industry
Developing National Instructor
Registration Systems: What you
Need to Know
Position Your Club for Success:
A Comprehensive Guide to Club
Management & Operations
Team Building: Improve
Employee Morale, Reduce
Turnover & Mobilize Your
Teams
Managing in the Era of Texts,
Tweets & Facebook: Review of Employment Laws & Legal Liabilities
Steps to Proactively Avoid
ADA Lawsuits
Creating Loyal Ambassadors
with Integrated Marketing
Campaigns
Membership Sales & Service –
Two Sides of the Same Coin
Generating Increased Ancillary
Revenue via Profit Centers
Marketing to Women: Structural
Tools to Make Your Club More
Attractive to Women
Membership Sales /
Marketing
Effective Strategies for
Profitable Programming
Building Your Club’s Personal
Training Business
Weigh Your Options: Implementing a Successful Weight
Management Program
Corporate Fitness and Wellness
Services & Programs
Score Big with a World Class
Tennis Program
A New Medical Model: Integrating the Health Club Professional
with the Health Care Team
Produce Increased Training
Revenue through an Effective
Assessment Program
Fitness & Personal
Training /
Promotion
Customer Service Initiatives:
Exploring What Members
Desire in a Club
Lead Your Members to Success
with Innovative Retention
Strategies
Membership Sales & Service –
Two Sides of the Same Coin
A Blueprint for Success: Create
Raving Fans with Revenue
Driven Events
Enhancing the Member
Experience: Engagement and
Communications in a Changing
World
General Session: IHRSA’s Annual Meeting Bill McBride; “PEAK: How Great Companies Get Their Mojo From Maslow” Chip Conley, Sponsored by Matrix Fitness
Exercise Classes & Early Morning Workout
LEADERSHIP
Schedule-at-a-Glance • thursday, mARCH 21
MANAGEMENT &
OPERATIONS
Implementing Provisions for
People with Disabilities in the
Fitness Sector
5 Ways Technology Helps You
Manage, Maintain & Grow Your
Business
Running an Effective and
Motivational Strategic
Planning Session with Your
Management Team
Embrace a New Approach
to Traditional Sales
Diversify Your Business: Focus
on Attracting the Other 80%
of the Population
Membership Sales /
Marketing
Increase Membership,
Participation & Revenue with
360 Degree Programming
Master Mind: Business
School for Personal Trainers
Youth Performance &
Programming Initiatives
Physical Therapy in the
Health Club Setting
Jump-Start Your Client’s
Motivation & Unlock
Lifelong Results
Fitness & Personal
Training /
Promotion
General Session: “FL!P: Creative Strategies for Turning Challenge into Opportunity, and Change into Competitive Advantage” Peter Sheahan, Sponsored by MYZONE
Utilizing Biometric
Devices for Retention &
Engagement
Retention Calendar
Planning from A to Z
Customer Service
& Retention
11:30am-12:30pm
Prevailing in a Competitive
Market
Building a Team that Builds
Your Business: Creating a
Culture of Accountability
HUMAN RESOURCES
10:15-11:15am
Education Sessions
IGNITE! Session II: A unique experience designed to “ignite” new ideas
A Strategic Approach to
Improve Revenue & Increase
Profitability
IGNITE! Session I: A unique experience designed to “ignite” new ideas
Exercise Classes
INNOVATIONS &
OPPORTUNITIES /
RESEARCH
Becoming a Great Leader:
Getting the Best Out of Every
Employee, Every Member &
Yourself
10:15-11:15am
9:00-10:00am
Roundtable Discussion
9:00-10:00am
Education Sessions
9:00-10:00am
7:00-9:00am
LEADERSHIP
Schedule-at-a-Glance • friday, mARCH 22
SCHEDULE
The educational programming schedule and social events noted in this brochure are subject to
change; please visit ihrsa.org/convention for updates, schedule changes, and new offerings.
TUESDAY, MARCH 19
6:30-7:30am | Exercise Class
• Burn Lab®
Breann Mitchell & Jenny Rowe
[E]
7:00-8:30am | “Making Connections”
Orientation
Whether you’re a first time attendee, or traveling
on your own to this event, plan to participate in this
orientation session designed especially for you. IHRSA
staff will help you get acquainted with other members
and make the most of your Convention experience.
• Build Lab®
[E]
8:30-9:30am | Education Sessions
• Fostering Member Apostles and Advocates
Stephen Tharrett
[ CS-R ]
• Building an Iconic Personal Training
Business: Integrating Proven Principles in
Your Club
Heather Castellanos
[ MS ]
8:30-11:15am | Workshop
• The Nuts & Bolts of Small Group Training
Scott Ramsdell
Sponsored by NASM – National Academy of Sports
Medicine
[ F-PT ]
9:00am-5:00pm | Full-Day Workshop
• Zumba Sentao™ Instructor Training
Beto Perez
Pre-Registration & Fee Required – Visit zumba.com
[ F-PT, P ]
• Ask the Industry Leader: Engage & Retain
Members for Long-Term Profitability
Panel Discussion Moderated by Paul Brown
Panelists: Mike Hills, Michele Melkerson-Granryd, &
Smaiyra Million
[ CS-R ]
• Maximize the Impact of Your Group
Fitness Program
Luke Carlson
[ F-PT, M-O ]
Ingrid Owen
[ CS-R, F-PT, P ]
• An In-Depth Approach to Making Pilates
Profitable
• It’s a Mystery: Insights into What Your
Members & Prospects are Truly Encountering
Adrienne McBride
[ F-PT, P ]
Justin Tamsett
[ CS-R, M-O, MS ]
• Booming Opportunity: Catering to the
Needs of Older Adults
• Get Noticed with Local Search Engine
Optimization (SEO)
Maureen Hagan
[ HP-W, I-O ]
Casey Conrad
[ I-O, M ]
• Create Your Business Plan and Find
Capital for Your Dream Club
• Choose Your Own Adventure: Assessing
the Rewards & Risks to Success
Jim Zupanic, J.D.
[ L, M-O ]
David Patchell-Evans
[L]
• Tax-Exempt Competition Forum
• Secrets of the World’s Most Successful
Health Clubs
Helen Durkin, J.D. & Thomas Richards, J.D.
[ L-L, M-O ]
• Turning the Health Crisis into the Club
Opportunity
Panel Discussion Moderated by Amy Bantham
Panelists: Guillermo Velez, Lauretta Stace, & David
Stalker
[ L, M-O ]
14
• Gain and Retain More Clients by
Thinking Differently
• Increase Profits with a 12-Month
Integrated Sales & Marketing Plan
Alan Leach
[ M, MS ]
• Steps to Successfully Launch a New
Program or Service
Bonnie Patrick Mattalian
[P]
11:30am-12:30pm | General Session
• Optimism Can Take You Anywhere
Bert Jacobs
Sponsored by SPRI®
[L]
12:30-3:30pm | 4th Annual Women’s
Leadership Summit & Luncheon
• Embracing Your Intelligence, Intuition &
Ability to Inspire
Panel Discussion Moderated by Debra Siena
Panelists: Allison Flatley, Trina Gray & Greta Wagner
Pre-Registration Required, Details available in January.
[ L, M-O ]
1:00-2:00pm | “Member Center”
• Sell Value, Not Price: Tips to Exceeding
Your Sales Goals
Moderated by Chuck Hall
[ MS ]
2:00-3:30pm | Education Seminars
Presented by Associate Members
Several of our sponsors are preparing 90-minute presentations designed to offer more information about
their products and services. These interactive sessions
will provide all participants with the specifics they
need in order to continue a dialogue with these event
sponsors during the Trade Show.
• Using the Power of MYZONE to Cut to
the Core of Member Motivation
Phillip Mills
[ M-O ]
Emmett Williams & Dave Wright
Sponsored by MYZONE
[ CS-R, I-O, SS ]
• Club Standards to Increase and Attract
New Members
• Expert Panel Shares Insights to Attract,
Sell and Retain More Members
Kilian Fisher
[ M-O, MS ]
Panel Discussion Moderated by Daron Allen
Panelists: David Patchell-Evans & Blair McHaney
Sponsored by Visual Fitness Planner
[ CS-R, MS, SS ]
• Maximizing Profits with Small Group
Bootcamp Training
• Risk Management for the Health &
Fitness Industry
Bruce Mylrea & Mindy Mylrea
Sponsored by Savvier Fitness
[ F-PT, M-O, P, SS ]
Brian Heermance, J.D.
[ L-L, M-O ]
• Remaining Relevant to Today’s Tech
Savvy Clientele: Social Strategies that
Work
Stephanie Jennings
Sponsored by MINDBODY, Inc.
[ I-O, M, SS ]
• Drive New Memberships by Utilizing
Sports Performance to Capture the Youth
Market
Steve Datte, Bill Parisi, & Martin Rooney
Sponsored by Parisi Speed School
[ MS, P, SS ]
• Special Presentation by TRX . . . An Ideal
Solution for Personal, Small and Large
Group Training
Presenter to be announced
Sponsored by TRX
[ SS ]
• Best One Hour Workout: The Orangetheory®
Fitness Franchise Opportunity
David Hardy
Sponsored by Orangetheory® Fitness
[ F-PT, M-O, SS ]
• Friends with “Revenue” Benefits: How
to Use Facebook, Twitter & Social Media
to Generate Top Line Revenue
Philip Coady
Sponsored by Motionsoft, Inc
[ SS ]
3:45-5:00pm | Education Sessions
• Build a More Lucrative & Rewarding
Club: The Art & Science of Member
Expectations
Meg Sharp
[ CS-R ]
• Maximize the Effectiveness and Profitability of Your Personal Training Team
Scott Lewandowski
[ F-PT, HR, M-O ]
• Hold ‘Em or Fold ‘Em: Dealing Aces with
Staff Performance & Accountability
• The Blueprint for Success in the
Fitness Industry
Todd Durkin
[ M-O ]
• Exploring the Franchise Business Model
Constance Ruiz & Pedro Ruiz
[ M-O ]
• National Registers and International
Recognition of Fitness Professionals
Richard Beddie
[ L, M-O ]
• Improve Sales Productivity with Lean
Business Principles
Doug Werner
[ MS ]
3:45-5:00pm | Roundtable Discussions
• Communicating & Implementing Your
Health Promotion Initiatives throughout
Your Community
Roundtable Discussion Facilitated by Kevin Steele, Ph.D.
[ HP-W ]
• Match Point: Ensure Your Tennis Program
is Serving Aces . . . and Not Double Faulting
Roundtable Discussion Facilitated by Kevin Kane
[P]
3:45-5:00pm | Education Tutorials
Tutorials will have limited seating to ensure full interaction
between the presenter and all participants.
• Exploring Best Practices in Human
Resources & Employee Development
Debby Carreau
[ HR ]
• Create a Buzz with Inexpensive
Marketing Initiatives
Justin Tamsett
[M]
7:00-9:00pm | Opening Welcome
Reception
Join us for this social gathering as we celebrate the
sights, sounds and excitement of Las Vegas!
Frank Ancharski
[ HR, M-O ]
• Develop Sustainable Competitive
Advantages Based on Your Club’s
Strengths
Art Curtis, Ph.D.
[L]
15
“ I was positively overwhelmed!
I didn’t know what to expect as a first time
attendee, but I learned so much and got
so many good ideas. Great people, great
networking!”
~ Danielle Reinbold, Diversified Fitness Club
Frankenmuth, MI
WEDNESDAY, MARCH 20
6:30-7:30am | Exercise Classes
• PILOXING®
Viveca Jensen
Sponsored by PILOXING®
[E]
• SPRI Step360™ Cardio HIIT
SPRI Master Instructors
Sponsored by SPRI®
[E]
• Build Lab®
[E]
7:00-8:00am | “Member Center” Networking
Roundtable
• Marketing Ideas that Produce Profit
Moderated by Josh Gerber
[M]
• Helixing with the Helix Lateral Training
Kristy DiScipio
Sponsored by Helix
[E]
• ZEN•GA™ Mindful Movement with the
Mini Stability Ball™
PJ O’Clair
Sponsored by Merrithew Health & Fitness™
[E]
• Recess Lab
®
[E]
8:00-9:30am | General Session
• An Overview of the Global Health &
Fitness Industry
Joe Moore
[ L, M-O, R ]
• Connected: The Surprising Power of Our
Social Networks & How They Shape Our
Lives
Nicholas Christakis, M.D., Ph.D., MPH
Sponsored by Technogym®
[ I-O, L ]
• A Comprehensive Understanding of
Retention & Consumer Trends
Melissa Rodriguez
[ CS-R, R ]
• Create a Successful Personal Training
Team
Mark Nutting
[ F-PT, HR, M-O ]
• Grow Retention & New Revenue
Streams as a Community & Corporate
Wellness Facility
Michael Benton
[ HP-W, M-O, MS ]
• Don’t Let a Tweet Make You a Twit:
Reduce Risks Associated with Your Social
Media Strategy
Garrett Felix
[ I-O, M ]
• Striving for Greatness: Tips to Building a
Successful and Lasting Business
Roger Ralph
[L]
• A Snapshot Review of Risks & Exposures
for Clubs & Trainers
James Decker
[ L-L, M-O ]
• A Case Study for Outlandishly Successful
Membership Growth
Linda Mitchell & Amanda Konigsberg
[ M, MS ]
10:00-11:00am | Roundtable Discussion
• Relationship Building: Developing Leads,
Referrals and Networking Opportunities
Roundtable Discussion Facilitated by Marty Flanagan
[ MS ]
16
10:00-11:00am | Education Tutorials
Tutorials will have limited seating to ensure full interaction between the presenter and all participants.
• Accessing Capital to Launch or Expand
Your Business
• Innovative Marketing Campaigns that
Drive Leads
Tara Wislocki
[M]
Paul Bosley
[ M-O ]
• Ask the Industry Leader: Aligning the
Sales Process with Buyers’ Expectations
• Managing an Exemplary Tennis Program
Panel Discussion Moderated by Mark Miller
Panelists: Alan Leach, Jason Reinhart, & Leila Timergaleeva
[ MS ]
Michael Mahoney
[P]
• Increase Retention by Exceeding
Expectations
10:00-11:15am | Public Policy Council
Meeting
Public Policy Council Members & Invited Guests
Roundtable Discussion Facilitated by Brad Wilkins
[ CS-R ]
11:00am-6:00pm | TRADE SHOW
• Successful Health Promotion Programs
Moderated by Amy Bantham
[ HP-W ]
• “Like” Us – Integrating Social Media
into Your Marketing Initiatives
Roundtable Discussion Facilitated by Ali Lucas
[ I-O, M ]
• Latin American Forum
• Become a Customer Experience Giant:
Lessons Learned from the Greatest Brands
Blair McHaney
[ CS-R ]
Roundtable Discussion Facilitated by Guillermo Velez
This is a two-hour session and will be presented in
Portuguese & Spanish
[ M-O ]
• The Future of Fitness: Putting Vision into
Action
Cedric Bryant, Ph. D., Janet Frenkel, & Scott Goudeseune
[ F-PT, M-O, R ]
• Become the Leader in Your Community
with Successful Medical and Corporate
Wellness Programs
• Personal Training Management: Building
a Foundation for Success
Cecil Hightower
[ F-PT, M-O ]
• Generating Memberships: Integrating
Technology with Traditional Sales Methods
Christine Thalwitz
[ HP-W ]
Casey Conrad
[ I-O, MS ]
• Reducing the Global Weight Epidemic:
Delivering Successful, Evidence Based
Weight Management Programs
6:00-7:00pm | Go Canada! Reception
Nicki Anderson
[ HP-W, P ]
• Megatrends in Management, Leadership
& Navigating Change
Bill McBride
[ L, M-O ]
• Transform Your Club by Developing Key
Core Values
Laury Hammel
[ M-O ]
• Canadian Forum
Panel Discussion Moderated by David Hardy
Sponsored by Fitness Business Canada
[ M-O ]
THURSDAY, MARCH 21
• MMA-Style Conditioning for Everyone
Scott Ramsdell
Sponsored by NASM – National Academy of Sports
Medicine
[E]
• Recess Lab®
[E]
6:30-8:30am | Early Morning Workout
7:00-8:00am | “Member Center” Networking
Roundtable
• Building Loyalty by Engaging Your
Members
Moderated by Melissa Haase
[ CS-R ]
• Cardio Bootcamp
Leslie Grosshauser
Sponsored by Polar Electro, Inc.
[E]
• SPRI Step360™ HIIT CIRCUIT CHALLENGE
Presented by SPRI® Master Instructors
Sponsored by SPRI®
[E]
• Burn Lab®
[E]
8:00-9:30am | General Session
• IHRSA’s Annual Meeting
(for Canadian delegates)
Sponsored by the Fitness Industry Council of Canada
(FIC)
Bill McBride
6:30-8:30pm | IHRSA Regional Association
Reception
Chip Conley
Sponsored by Matrix Fitness
[L]
Regional Members & Invited Guests
7:00-9:00pm | “Zumbathon!” Fundraiser
for MDA’s Augie’s Quest
Pre-Registration & Donation Required – Visit
zumba.com
7:00-9:00pm | Planet IHRSA: The
International Attendee Reception
International Attendees & Invited Guests
Sponsored by Snap Fitness
• PEAK: How Great Companies Get Their
Mojo From Maslow
• Enhancing the Member Experience:
Engagement and Communications in a
Changing World
Stephen Ready
[ CS-R ]
• A Blueprint for Success: Create Raving
Fans with Revenue Driven Events
Trina Gray
[ CS-R, MS ]
17
• Produce Increased Training Revenue
through an Effective Assessment Program
Everett Aaberg
[ F-PT, M-O ]
• A New Medical Model: Integrating the
Health Club Professional with the Health
Care Team
Kerry Olsen, M.D. & Beth Warren
[ HP-W, P ]
• Steps to Proactively Avoid ADA Lawsuits
Kara Maciel, J.D.
[ HR, L-L ]
• Position Your Club for Success: A
Comprehensive Guide to Club Management
& Operations
Roberta Kruse Fordham
[ M-O ]
• Developing National Instructor Registration Systems: What You Need to Know
Richard Beddie
[ M-O ]
• Marketing to Women: Structural Tools
to Make Your Club More Attractive to
Women
Jasmin Kirstein
[M]
• Score Big with a World Class Tennis
Program
Greg Lappin
[P]
9:45-11:00am | Roundtable Discussions
• Corporate Fitness and Wellness Services
& Programs
Roundtable Discussion Facilitated by Missy Moss &
Meghan Simmons
[ HP-W, P ]
• Weigh Your Options: Implementing a
Successful Weight Management Program
Roundtable Discussion Facilitated by Constance Ruiz
[P]
18
9:45-11:00am | Education Tutorials
• Managing in the Era of Texts, Tweets &
Facebook: Review of Employment Laws &
Legal Liabilities
Tex McIver, Esq.
[ HR, L-L ]
• Generating Increased Ancillary Revenue
via Profit Centers
C. Victor Brick & Lynne Brick
[ M-O, MS ]
9:45-11:15am | Special Networking
Meeting
• California Club Operators Meeting
Moderated by Helen Durkin, J.D.
9:45-11:30am | 17th Annual IHRSA
Financial Panel
• An In-Depth Analysis on the Financial
Growth of the Health Club Industry
Panel Discussion Moderated by Rick Caro
Panelists: Jon Canarick, Additional Panelists to be
Announced
[ L, M-O ]
11:00am-6:00pm | TRADE SHOW
• Utilizing IHRSA Research to Benchmark
Your Club
Moderated by Melissa Rodriguez
[R]
• Membership Sales & Service – Two Sides
of the Same Coin
Brent Darden & Bill McBride
[ CS-R, MS ]
• Building Your Club’s Personal Training
Business
Jarod Cogswell
[ F-PT, M-O ]
• One Size Doesn’t Fit All: Which Social
Media Platforms are Best?
Fred Hoffman
[ I-O ]
• Deliver Substantial Strategic Value to
Your Club by Identifying & Overcoming
Problems
Gerry Faust, Ph.D.
[ L, M-O ]
• Team Building: Improve Employee Morale,
Reduce Turnover & Mobilize Your Teams
Tommy Spaulding
[ HR, L, M-O ]
• Key Industry Trends Transforming
Health Clubs
Bryan O’Rourke
[ L, R ]
• The Independent Club: Insights from
Successful Leaders
Panel Discussion Moderated by Joe Cirulli
Panelists: Florence Auld, Cliff Buchholz, & Geoff Dyer
[ L, M-O ]
• The Wave of the Future: Trends in Club
Design
Bruce Carter
[ M-O ]
• Long-Term Strategies for Combating VAT
Moderated by Helen Durkin, J.D.
[ M-O ]
• Customer Service Initiatives: Exploring
What Members Desire in a Club
Roundtable Discussion Facilitated by Lisa Gorsline
[ CS-R ]
• Creating Loyal Ambassadors with
Integrated Marketing Campaigns
Roundtable Discussion Facilitated by Teresa CoffeyGordon
[M]
“ I came home with
many valuable lessons
and feel more inspired
than ever thanks to
IHRSA 2012!”
~ Anne-Marie Cey
Snap Fitness Saskatoon, SK
Canada
FRIDAY, MARCH 22
7:00- 8:00am | Exercise Class
• Build Lab®
[E]
• Burn Lab®
9:00-10:00am | IGNITE! Session I
10:15-11:15am | IGNITE! Session II
IHRSA will launch a new educational concept in Las
Vegas, and YOU are invited to participate! IGNITE is
a fast-paced, 1-hour event where selected speakers
prepare 20 slides, each shown for 15 seconds, giving
all presenters 5 minutes of fame. IGNITE presenters
can share their personal and professional insights on
a host of wide-ranging topics that can be informative,
innovative, humorous, or just plain fun! To apply for
this activity, simply complete our brief application form
at IHRSA.org/ignite. Confirmed speakers will be posted
on our website.
• Utilizing Biometric Devices for Retention
& Engagement
• Jump-Start Your Client’s Motivation &
Unlock Lifelong Results
Joshua Gould
[ F-PT ]
• Physical Therapy in the Health Club
Setting
Bill Gvoich & Chris Purvis
[ HP-W ]
• Running an Effective and Motivational
Strategic Planning Session with Your
Management Team
Jeff Griffith-Jones
[ HR, M-O ]
• Lead Your Members to Success with
Innovative Retention Strategies
Thomas Kulp
[ CS-R ]
• 5 Ways Technology Helps You Manage,
Maintain & Grow Your Business
Zach Green
[ I-O ]
• Implementing Provisions for People with
Disabilities in the Fitness Sector
Catherine Carty
[ I-O ]
• Effective Strategies for Profitable
Programming
Laurie Cingle
[P]
• A Strategic Approach to Improve
Revenue & Increase Profitability
6:00-11:00pm | 8th Annual BASH for MDA’s
Augie’s Quest
9:00-10:00am | Roundtable Discussion
• Youth Performance & Programming
Initiatives
Roundtable Discussion Facilitated by Bill Parisi &
Ingrid Owen
[P]
Paul Brown
[ CS-R ]
Presenter to be announced
[ M-O, MS ]
[E]
• Retention Calendar Planning from A to Z
• Diversify Your Business: Focus on
Attracting the Other 80% of the Population
Eric Goetsch
[ L, M-O ]
See previous details. To apply for this activity, simply
complete our brief application form at IHRSA.org/ignite. Confirmed speakers will be posted on our website.
Ryan McFadden & Michael Rucker
[ CS-R, I-O ]
• Master Mind: Business School for
Personal Trainers
Kathleen Weber
[ F-PT, M-O ]
• Building a Team that Builds Your Business:
Creating a Culture of Accountability
Laurie Cingle
[ HR, M-O ]
• Becoming a Great Leader: Getting the
Best Out of Every Employee, Every
Member & Yourself
Eric Vandenabeele
[L]
• Prevailing in a Competitive Market
Chris Pacifico & Maria Parrella-Turco
[ M-O ]
• Embrace a New Approach to Traditional
Sales
Thomas Kulp
[ MS ]
• Increase Membership, Participation &
Revenue with 360 Degree Programming
Julie Lincoln
[P]
11:30am-12:30pm | General Session
• FL!P: Creative Strategies for Turning
Challenge into Opportunity, and Change
into Competitive Advantage
Peter Sheahan
Sponsored by MYZONE
[L]
Pre-Registration & Fee Required – Visit augiesquest.org
19
Speakers / Moderators / Instructors
BOLD names identify presenters who are speaking at IHRSA’s Annual International Convention for the first time.
• Everett Aaberg, Owner & Director of Fitness Services, TELOS Fitness
Center, Founder & CEO, Ortho-Kinetics Institute
• Daron Allen, President & CEO, Visual Fitness Planner
• Frank Ancharski, Vice President, Club One, Inc.
• Nicki Anderson, NASM-CPT, Owner, Healthy Innovations
• Florence Auld, President, The Women’s Club Fitness Center and Day Spa
• Amy Bantham, MS, MPP, Deputy Vice President of Government
Relations & Health Promotion, IHRSA
• Richard Beddie, Chairman, International Confederation of Registers
for Exercise Professionals (ICREPs), NEW ZEALAND
• Michael Benton, Owner, Executive Health & Fitness Center
• Paul Bosley, Executive Vice President, First Financial
• C. Victor Brick, M.Ed., CEO, Brick Bodies Fitness Services
• Lynne Brick, RN, President, Brick Bodies Fitness Services
• Paul Brown, President, Face2Face Retention Systems, AUSTRALIA
• Cedric Bryant, Ph.D., Chief Science Officer, American Council on
Exercise (ACE)
• Cliff Buchholz, Owner, Miramont Lifestyle Fitness
• Jon Canarick, Managing Director, North Castle Partners
• Luke Carlson, Founder & CEO, Discover Strength
• Rick Caro, President, Management Vision, Inc.
• Debby Carreau, MBA, CHRP, Chief Executive Officer & Founder,
Inspired HR, CANADA
• Bruce Carter, Owner, Optimal Design Systems International
• Catherine Carty, Lecturer, Institute of Technology Tralee, IRELAND
• Heather Castellanos, Operations Manager, 212 Health and
Performance
• Nicholas Christakis, M.D., Ph.D., MPH, Author, and Professor, Harvard
University
• Laurie Cingle, M.Ed., President, Laurie Cingle Consulting and Coaching
• Joe Cirulli, President & Owner, Gainesville Health & Fitness Center
• Philip Coady, President, Motionsoft, Inc.
• Teresa Coffey-Gordon, Chief Marketing Officer, Millennium Partners
Sports Club Management, LLC
• Jarod Cogswell, General Manager, ClubSport Oregon
• Chip Conley, Author, and Founder, Joie de Vivre Hotels
• Casey Conrad, President, Communication Consultants WBS, Inc.
• Art Curtis, Ph.D., President, CurtisClubAdvisors, LLC
• Brent Darden, Owner & General Manager, TELOS Fitness Center
• Steve Datte, Vice President, Youth Fitness, 24 Hour Fitness
• James Decker, MBA, CPCU, ARM, ARe, ASLI, AINS, AIM, Assistant Vice
President, Philadelphia Insurance Companies
• Kristy DiScipio, Master Trainer, Reebok International, Helix Master
Trainer, and Area Group Fitness Manager, Equinox Fitness
• Helen Durkin, J.D., Executive Vice President of Public Policy, IHRSA
• Todd Durkin, MA, CSCS, NCTMB, Owner, Fitness Quest 10 & Todd
Durkin Enterprises
• Geoff Dyer, CEO & Founder, Aussie FIT
20
• Gerry Faust, Ph.D., President, Faust Management
• Garrett Felix, MS, CISSP, Information Security Officer and Privacy
Officer, MediFit
• Kilian Fisher, Managing Director, Kilian Fisher Leisure Solutions,
IRELAND
• Marty Flanagan, US Corporate Club Director, Anytime Fitness
• Allison Flatley, Chief Operating Officer, L&T Health and Fitness
• Roberta Kruse Fordham, Industry Consultant
• Janet Frenkel, Chief Operating Officer, American Council on Exercise
(ACE)
• Josh Gerber, Marketing Director, Brick Bodies Fitness Services
• Eric Goetsch, NSCA-CSCS, NSCA-CPT, Senior Director of Operations,
Fitness Together
• Lisa Gorsline, President & General Manager, Corpus Christi Athletic
Club
• Scott Goudeseune, Chief Executive Officer, American Council on
Exercise (ACE)
• Joshua Gould, ACSM-CPT, Owner, Exercise Expertise, LLC
• Trina Gray, Owner, Bay Athletic Club
• Zach Green, Vice President, Technology, Paramount Acceptance
• Jeff Griffith-Jones, General Manager – Operations, Almaden Valley
Athletic Club
• Leslie Grosshauser, Owner & President, Lexyfit Consulting
• Bill Gvoich, MS, Medical Wellness Program Director, Spectrum Fitness
& Medical Wellness
• Melissa Haase, Regional General Manager, Midtown Health
• Maureen Hagan, Vice President of Operations, GoodLife Fitness,
CANADA
• Chuck Hall, Executive Director & Membership Director, Big Vanilla
Athletic Club
• Laury Hammel, President & Founder, The Longfellow Clubs
• David Hardy, Partner, Ultimate Fitness Group, LLC; President, Fitness
Industry Council of Canada (FIC), CANADA
• Brian Heermance, J.D., Partner, Morrison Mahoney LLP
• Cecil Hightower, Director of Ortho-Kinetic Training, TELOS Fitness
Center, Vice President of Systems Analysis and Integration, TELOS Consulting
• Mike Hills, Operations Director, The Retention People, UNITED KINGDOM
• Fred Hoffman, M.Ed., Owner, Fitness Resources, FRANCE
• Bert Jacobs, Co-Founder & Chief Creative Optimist, Life is good®
• Stephanie Jennings, Director of Sales, MINDBODY, Inc.
• Viveca Jensen, Creator, PILOXING®
• Kevin Kane, Vice President & General Manager, Saw Mill Club
• Jasmin Kirstein, Owner & CEO, My Sportlady GmbH, GERMANY
• Amanda Konigsberg, Corporate Director of Sales, Newtown Athletic Club
• Thomas Kulp, Director, Solution Consultants
• Greg Lappin, CEO, G&D LLC
• Alan Leach, Regional Manager, West Wood Clubs, IRELAND
• Scott Lewandowski, MS, Regional Director, Fitness Formula Clubs
• Julie Lincoln, Fitness & Wellness Director, Big Vanilla Athletic Club
• Ali Lucas, Director of Marketing & Assistant General Manager,
BodyBusiness Health Club & Spa
• Kara Maciel, J.D., Attorney, Epstein Becker & Green, PC
• Michael Mahoney, Senior Vice President & General Manager, Midtown
Athletic Club
• Bonnie Patrick Mattalian, Vice President, MediFit
• Adrienne McBride, MS, Corporate Program & Fitness Director, Club
One, Inc.
• Bill McBride, President & COO, Club One, Inc., Chairperson, IHRSA
Board of Directors
• Ryan McFadden, Manager of Market Research & Consumer Insights,
Club One, Inc.
• Blair McHaney, President, Gold’s Gym of Wenatchee Valley, Vice
President of Strategic Initiatives, Medallia, Inc.
• Tex McIver, Esq., Senior Partner, Fisher & Phillips LLP
• Michele Melkerson-Granryd, General Manager, BodyBusiness Health
Club & Spa
• Mark Miller, Vice President, Merritt Athletic Clubs
• Smaiyra Million, Chief Executive Officer, Millennium Partners Sports
Club Management, LLC
• Phillip Mills, Founder & CEO, Les Mills International, NEW ZEALAND
• Breann Mitchell, Director of Training & Choreography, Xercise Lab®
• Linda Mitchell, Director of Marketing and Public Relations, Newtown
Athletic Club
• Joe Moore, President & CEO, IHRSA
• Missy Moss, General Manager, Nike Sports Centers
• Bruce Mylrea, Fitness Consultant, Savvier Fitness
• Mindy Mylrea, International Fitness Champion, Savvier Fitness
• Mark Nutting, NSCA-CSCS, NSCA-CPT, ACSM-HFD, ACSM-HFS, Fitness
Director, Saco Sport & Fitness
• PJ O’Clair, Master Instructor Trainer, Merrithew Health & Fitness™
• Bryan O’Rourke, MBA, CEO, Integerus, LLC & Fitmarc
• Kerry Olsen, M.D., Medical Director, Dan Abraham Healthy Living
Center, Mayo Clinic
• Ingrid Owen, Vice President of Group Fitness, 24 Hour Fitness
• Chris Pacifico, Senior Partner, New Paradigm Partners
• Bill Parisi, Founder & CEO, Parisi Speed School
• Maria Parrella-Turco, Senior Partner, New Paradigm Partners
• David Patchell-Evans, Founder & CEO, GoodLife Fitness, CANADA
• Beto Perez, Co-Founder, Zumba® Program
• Chris Purvis, PT, MS, ATC, CSCS, Physical Therapist & Owner, Peak
Performance Physical Therapy and Spectrum Fitness & Medical Wellness
• Roger Ralph, Owner, Hockessin Athletic Club
• Scott Ramsdell, NASM CPT, CES, PES, MMACS, NASM – National
Academy of Sports Medicine
• Stephen Ready, President & CEO, VCT Communications
• Jason Reinhart, Vice President of Sales, Sport & Health Clubs
• Thomas Richards, J.D., Senior Public Policy Manager, IHRSA
• Melissa Rodriguez, Senior Manager of Research, IHRSA
• Martin Rooney, Chief Performance Officer, Parisi Speed School
• Jenny Rowe, Founder, Xercise Lab®
• Michael Rucker, Senior Digital Strategist, Club One, Inc.
• Constance Ruiz, Co-Founder & President, VivaFit, PORTUGAL
• Pedro Ruiz, Co-Founder & CEO, VivaFit, PORTUGAL
• Meg Sharp, Executive Director of Personal Training, Cambridge Group
of Clubs, CANADA
• Peter Sheahan, Author, and Founder & CEO, ChangeLabs™, AUSTRALIA
• Debra Siena, President, Midtown Health
• Meghan Simmons, Wellness Center Manager, Nike Sports Centers
• Tommy Spaulding, President, Spaulding Companies LLC
• Lauretta Stace, CEO, Fitness Australia, AUSTRALIA
• David Stalker, CEO, Fitness Industry Association, UNITED KINGDOM
• Kevin Steele, Ph.D., Principal, Communication Consultants WBS, Inc.
• Justin Tamsett, Managing Director, Active Management, AUSTRALIA
• Christine Thalwitz, Director of Communications & Research, ACAC
Fitness & Wellness Centers
• Stephen Tharrett, President, Club Industry Consulting
• Leila Timergaleeva, Regional Manager, Complete Body & Spa, IHRSA
Ambassador to Russia, RUSSIA
• Eric Vandenabeele, Director, Fitness.be, BELGIUM
• Guillermo Velez, Editor & Director, Mercado Fitness, ARGENTINA
• Greta Wagner, General Manager, The Sports Center at Chelsea Piers
• Beth Warren, MBA, ACSM FHI, Director, Dan Abraham Healthy Living
Center, Mayo Clinic
• Kathleen Weber, General Manager, Fitness Formula Club
• Doug Werner, Vice President of Lean Sales Management, Healthtrax
Fitness and Wellness
• Brad Wilkins, Vice President & General Manager, Cooper Fitness Center
• Emmett Williams, President, CFM
• Tara Wislocki, Director of Marketing, Healthworks Fitness Centers
• Dave Wright, CEO, CFM, UNITED KINGDOM
• Jim Zupanic, J.D., Chairman, Stafford Hills Club
“Being surrounded
by so many successful
industry leaders that
understand how important
relationships and building
a club culture is to their
business excites me and
makes me realize I am in
the right industry.”
~ Diane Karpus, The Atlantic Club
Red Bank, NJ
21
Save the Date!
Eighth Annual
BASH for Augie’s Quest
March 21, 2013
Mandalay Bay • Las Vegas, NV
For more information: (858) 277-8206 and augiesquest.org
Presented by
22
Accommodations
To reserve a hotel room, simply contact Mandalay Bay directly and ask for the discounted IHRSA Convention rates as noted below.
Requests for eleven or more guest rooms, suites, hospitality rooms, and meeting space, must be submitted in writing to IHRSA for review and
approval at [email protected] or by fax to +1 617-737-3323.
IHRSA’s discounted hotel rooms are subject to availability until Friday, February 15, 2013, unless the hotels sell-out prior to this date.
Therefore, you are encouraged to place your reservation as early as possible before the hotels are sold-out, which is expected to be before February
15. After this date the official IHRSA room blocks will be released and the hotels will charge significantly higher rates. All rates are per room, per
night; hotels may charge additional fees for rooms with more than two occupants. Special requests should be provided to the reservation agent and
are subject to availability at the time of check-in.
Both hotels are located in the same facility as the site of the IHRSA 2013 International Convention & Trade Show, and reservations can be made at
either hotel by calling the same phone number. Be sure to tell the reservations agent which hotel you prefer.
For questions about IHRSA’s official hotels, please call our message center at +1 617-316-6796.
Reservations require a one night’s deposit per room, a credit card guarantee, and are subject to a 12% room tax and a $15 resort fee per night; be
sure to ask the reservation agent about any additional fees and the hotel’s cancellation policy.
Mandalay Bay (Main Tower)
3950 Las Vegas Boulevard South
Las Vegas, Nevada 89119
T: +1 877-632-9001 | +1 702-632-9000
W: mandalaybay.com
Room Rates: $230 Single | $230 Double / Twin
THEhotel
3950 Las Vegas Boulevard South
Las Vegas, Nevada 89119
T: +1 877-632-9001 | +1 702-632-9000
W: mandalaybay.com/accommodations/thehotel
Room Rates: $263 Single | $263 Double / Twin
23
TO REGISTER
Complete one form per attendee. Only facilities eligible for IHRSA membership may attend the Convention. All members must be in
good standing at the time of the event to receive member rates. The Trade Show is open to all health and fitness industry professionals.
WEBSITETELEPHONE ihrsa.org/convention
(Credit Card Required)
FAX
MAIL
800-228-4772 US & Canada +1 617-737-3323 +1 617-951-0055 International (Credit Card Required)
(Credit Card Required)
IHRSA Convention Registration
Seaport Center, 70 Fargo Street
Boston, Massachusetts 02210 USA
IHRSA 2013 Package Rates and Descriptions
Package Rates and Descriptions
Registered
by 11/15/12
Registered
by 1/25/13
Full Package (4-day)
Non-member
Member
$825
$625
$925
$725
$1,025
$825
3-Day Registration*
Non-member
Member
$750
$550
$825
$625
$925
$725
2-Day Registration*
Non-member
Member
$625
$425
$675
$475
$750
$550
1-Day Registration*
Non-member
Member
$475
$275
$500
$300
$550
$350
General Session Plus
Non-member
Member
$625
$425
$675
$475
$750
$550
Trade Show Only
$30
$30
$50
Educational General
Activities Sessions
Tuesday
Opening
Reception
Registered
after 1/25/13
Trade
Show
(Wednesday
&
Thursday)
Exercise
Classes
(TuesdayFriday)
Early
Morning
Workout
(Thursday)
Full Package (4-day)
✔
✔
✔
✔
✔
✔
3-Day Registration*
✔
✔
✔
✔
✔
✔
2-Day Registration*
✔
✔
✔
✔
✔
✔
1-Day Registration*
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
General Session Plus
Trade Show Only
All prices listed are in US dollars; *Includes all educational activities and evening social events on the days purchased only.
IHRSA MEMBERSHIP HAS ITS BENEFITS!
Join and save with our Membership Plus Package for IHRSA 2013.
Register online today or contact IHRSA for more information.
24
32nd Annual International Convention & Trade Show
1
IHRSA Use Only: CO#: ID#: Badge #:
REGISTRANT INFORMATION (Complete one form per attendee. ALL information MUST be provided; please print)
o Mr. o Ms. o Dr. First Name:_____________________________________________ Last Name:_________________________________________
Job Title (position): _______________________________________________________________________________________________________
Club or Company Name: ___________________________________________________________________________________________________
Street Address: _________________________________________________________ City: _____________________________________________
State/Province: __________________________________ Postal Code: _____________ Country: __________________________________________
Telephone: (
) _________________________________ Fax: (
) _______________________ E-Mail†: ___________________________________
Hotel Name: ____________________________________________________________________________________________________________
Arrival Date: (MM/DD/YY) _________________________________________________ Departure Date: (MM/DD/YY) ___________________________
†This e-mail address will be shared with those contracted vendors you visit during the Trade Show that utilize the badge scanning program. o Check if you DO NOT wish to participate in this program
2
PACKAGE SELECTION (See opposite page to determine appropriate fees; All fees are listed in US dollars)
Full Package (4-Day).....................................$USD__________
3-Day Registration........................................$USD__________
(Check Three Days: o Tuesday o Wednesday o Thursday o Friday)
2-Day Registration........................................$USD__________
(Check Two Days: o Tuesday o Wednesday o Thursday o Friday)
3
1-Day Registration........................................... $USD__________
(Check One Day: o Tuesday o Wednesday o Thursday o Friday)
General Session Plus Pass............................... $USD__________
Trade Show Only.............................................. $USD__________
ATTENDEE PROFILE
QUESTION #1
Which of the following best describes your facility/
affiliation?
oCommercial Health or Athletic Club
oPersonal Training Facility
oSpa Facility
oMedically Based Facility (Hospital, Physical
Therapy / Sports Medicine, Rehab)
oNot-for-Profit Athletic Facility (YMCA / YWCA
JCC, Church)
oMilitary
oCollege, University, High School
oCorporate Onsite Facility
oManufacturer or Provider of Services to the
Fitness Industry
oRetail or Distributor of Fitness Equipment
oOther (please specify):_______________
QUESTION #2
Which of the following best describes
your title?
oOwner
oExecutive Level Director
oGeneral Manager
oAssistant Manager
oFitness Director
oPersonal Trainer / Instructor
oFacility Staff
oConsultant
oDealer / Distributor
oOther (please specify):_____________
_______________________________
QUESTION #5
QUESTION #3
What is your role in purchasing or leasing equipment, products or services for your facility?
oFinal Decision
oMake Recommendations
oNo Role in Purchasing Process
oNot Applicable
QUESTION #4
What is your time frame for making purchases on
products or services you see at the show?
oPurchase at show / Within one month
o1 - 3 Months
o3 - 6 Months
o6 Months - 1 Year
oUndecided
_________________________________
4
PAYMENT (Select one)
How did you learn about this event?
oE-Mail
oFax Promotion
oWebsite
oIHRSA e-newsletter
oClub Business International
oIndustry Event
oDirect Mail
oSocial Media (Facebook, Twitter, YouTube, etc.)
oThrough My Company
oReferred by an Exhibitor
oIHRSA contacted me
oOther: _______________________
o Check here if you require special
assistance. Describe: _____________
_____________________________
o Check Attached (made payable in U.S. dollars to: IHRSA)
o Credit Card (complete below)
TOTAL FEES
Name________________________________________ Signature_______________________________________
Billing Address________________________________________________________________________________
Credit Card:
Exp:
-
US$__________
WIRE TRANSFER DETAILS:
Bank of America, 100 Federal Street, Boston, Massachusetts 02110 USA; Account Name: IHRSA; Account Number: 29108269; Routing/Transit (ABA) Number: 0260-0959-3; Swift Code: BOFAUS3N
REFUND POLICY: If, for some reason, you won’t be able to join us for this exceptional learning and networking experience, please notify us in writing by February 15, 2013. Refund requests received by
February 15, 2013 will be processed less a US$75 fee. No refunds will be made after February 15, 2013, or for no-shows. Substitutions are welcome at any time. Please submit your request to Jill Grant
at [email protected], or by fax to +1 617-737-3323.
ACCEPTANCE: As a member, invitee, or guest of IHRSA, I intend to and will engage in physical activities and classes at MANDALAY BAY (hereafter referred to as the “Facilities”) while attending the meeting referenced above in Las Vegas over the
dates of March 19-22, 2013. I assume and accept full responsibility for any and all injuries or damages that may occur to myself and any member of my family, including children, or the property of any member of my family, in or about the Facilities
and forever fully release, remise, indemnify, and agree to defend and hold harmless IHRSA, MANDALAY BAY, FREEMAN, and ALL CONTRACTED VENDORS (hereafter referred to as the “Participating Parties”); these terms include the Participating
Parties’ owners, employees, agents and assigns from any and all causes of actions, costs, damages, expenses, and liability whatsoever. By registering, I accept the terms outlined above and represent that I am in good physical condition and that I
have no impairment or ailment that would prevent or make it medically unwise for me to engage in activities. Participants must be 16 years of age or older. By registering, I understand and accept IHRSA’s position regarding participation by children,
and have been advised that IHRSA is strongly against having anyone under the age of 16 on the Trade Show floor at any time for the child’s security and safety, as well as to maintain a business environment during the entire event for all attendees
and exhibitors. Children are prohibited from the trade show floor during set-up and dismantle periods. Registration or attendance at, or participation in, IHRSA’s meetings and other activities constitutes an agreement by the registrant or attendee to
consent to IHRSA’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in marketing materials, photographs, videotapes, electronic or digital reproductions, IHRSA website content, and audiotapes of such
events and activities and to waive any right to compensation or remuneration for the use of such images or voice recordings.
Signature__________________________________________________________________________________Date___________________________
International Health, Racquet & Sportsclub Association • Seaport Center, 70 Fargo Street, Boston, MA 02210 USA
International Health, Racquet & Sportsclub Association
Seaport Center, 70 Fargo Street
Boston, MA 02210 USA
Heighten
Your Clean Club
Experience
Robust
Body wash dispensers torture-tested
for 10 years in club showers
Refreshing
Contains invigorating botanical
extracts and natural moisturizers
Customizable
Vibrant, durable graphics express
your club identity and decor
Citrus Ginger
Shampoo
& Body Wash
1250mL Refill
Shower Dispenser
©2012. GOJO Industries, Inc. All rights reserved. | #10093

Where the Health and Fitness Industry Comes

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