Concierge Services At the Ritz

Transcription

Concierge Services
At the Ritz-Carlton Cancun
LET US STAY WITH YOU
RITZ-CARLTON CONFIDENTIAL AND PRIOPRIETARY INFORMATION
Concierge Services
RITZ CARLTON ACTIVITIES
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SPA
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OFF-SITE PUBLIC TOURS & ACTIVITIES
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Concierge Services
T
ctivities Suggestions
Cancun lures visitors with enticing stretches of brilliant white sand, a
wealth of amenities and services, and a variety of lively and leisurely
pastimes.
Allow us to make recommendations and show you the various options
for activities in our resort, in Cancun and the surrounding area.
The Ladies and Gentlemen of The Ritz-Carlton Cancun are a team of
creative and enthusiastic professionals, committed to partnering with
you to develop a successful, exciting and profitable experience for you.
The following presentation of activities was designed to provide you with some
suggestions during your stay.
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Concierge Services
e
itz-Carlton Activities
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Concierge Services
V ulinary Center
The Culinary Center offers an extraordinary interactive cooking experience through creative
and entertaining sessions. Immerse yourself in the imaginative world of renowned Chefs,
observe techniques, prepare recipes and finally, enjoy creations paired with wine in a
magnificent Viking Range kitchen overlooking the Caribbean.
Focusing on all culinary aspects, from technique to presentation, the classes present the
essentials of gastronomy in a casual, social setting. The two-hour sessions create an
environment of cooking as recreation while learning useful methods, Each class offers three
to five recipes that appeal to guests at all experience levels.
Capacity: 12 guests
Dine with the Chef
Monday, Thursday and Saturday: Mexican Flavors 7:30 PM
Tuesday and Friday: Mediterranean 7:30 PM
Price: $158 USD per person
Sessions
Wednesday: Deliciously Mexican 3:00 PM
Wednesday: Toscan Party 7:30 PM
*Prices and Schedule is subject to change without notice.
g
equila Tasting
Train the palate to recognize the subtle undertones and finishes of premium Tequilas,
created from the aromatic nectar of the exotic agave plant, revered for centuries as mystic
and divine. Tequila tastings offer insight into this beverage, together with their history and
production.
Schedule: 6:00 PM every day
For reservations please contact Restaurant Reservations at the Ritz-Carlton Cancun
[email protected] or dial at (01 52) (998) 881 0822
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Concierge Services
l oga Pilates
The Fitness Center offers Yoga classes to tone and stretch your body. Our professional Yogi
guides you through a series of physical postures linked with conscious breathing and fluid
movements that develop core strength, detoxify the body and clear the mind, in a sublime
combination of both yoga and pilates.
Price:
1 person- $50 USD
2 or more- $25 USD per person
Schedule: Any hour from 6:00 AM to 6:00 PM. A 24- hour previous reservation is required.
W ancing Lessons
The Fitness Center offers Salsa lessons for guests who likes to dance. Salsa is a Latin dance
form with origins from the Cuban Son (circa 1920s) and Afro-Cuban dance. Enhance
yourself with a set of simple routine steps full with rhythm.
Price:
1 person- $50 USD
2 or more- $25 USD per person
Schedule: Any hour from 6:00 AM to 6:00 PM. A 24- hour previous reservation is required.
For reservations please contact our Fitness Center at the Ritz-Carlton Cancun
[email protected] or dial at (01 52) (998) 881 0822
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Concierge Services
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pa
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Concierge Services
^ ayantá Spa at The Ritz-Carlton Cancun
Escape to a place where the soothing, ever-present rhythm of the ocean fosters relaxatin and
renewal. Kayantá Spa invites you to leave your cares at the door and discover a serene
sanctuary where a nurturing staff tends to your every request.
Inspired by the Mayan phrase Ká a yaán tah, meaning “to be reborn”, the Spa is an
unforgettable retreat, placing each guest in the palm of luxury and offering a complete
variety of world-class treatments and services including water rituals, massage therapies,
body treatments and facials. Guests are pampered by the most opulent amenities including
soothing treatment rooms, vichy showers and stream rooms: relaxation garden patios, which
feature whirlpools and cold plunge pools; and secluded terraces available for outdoor
massages and infusion baths.
Services:
Massage Therapy: Native and sublime collection massages
Water Therapy: Signature Kayantá Baths
Body Therapy: Sea and Sand Collection, Earth Collection
Facial Therapy: Luminous Collection
SPA Retreats
For more information, prices and reservations please contact our SPA Director Viorica
Coman at [email protected] or dial at (01 52) (998) 881 0808 ext 5205
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Concierge Services
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ff-site Public Tours and Activities
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Concierge Services
V hichen Itza
Visit Chichen Itzá, one of the most outstanding cities of the Mayan culture. The pyramids and temples of Chichen-Itza
are ancient monuments known in the past as a vigorous city in the Yucatan from the 10th to the 12th centuries.
Exploring the site by foot and walking through some of the impressive structures is the best way to experience the
beauty and architecture of this famous city.
What to see: the most important structure is El Castillo, standing 38 meters/132 feet tall. Two ofits four stairways end in
the shape of serpent heads. During the March and September equinoxes, the shadows produced by the sun creates the
illusion of a snake slithering down theside of the temple. Curiously, each staircase holds 91 steps, which, when added
into account(and taking the apex’s platform), represent the 365 days of the year.
Other important buildings are the Templo de los Guerreros, Observatorio, Templo de las MilColumnas, Tzompantli,
Akab Dzib and the Templo de los Jaguares. At night you can enjoy a spectacular light and sound show.
Public Tour
Includes: Transportation in luxury coach, continental breakfast on board, buffet lunch, guided tour, entrance to the
archeological site and to the cenote Ik-Kil.
Departure: 7:35 am (hotel Porte Cochere)
Estimated Return: 7:00 pm
Price: $119 USD (Adult) / $93 USD (Child 5 to 11 years)
Available: Everyday
Private Tour
Includes: Private transportation, guided tour and bottle of water, sodas or beer on board.
Extra: Entrance fee to the archeological site and Lunch
Schedule: Adapted to guest’s needs. Minimum 8 hours. A 24- hour previous reservation is required.
Price: $550 USD
Available: Everyday
For reservations please send the request to [email protected] or contact Lobby Concierge
Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
departure in order to avoid any penalty charges
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Concierge Services
g ulum Express
Visit one of the Mayan world’s most visited sites. Tulum is an ancient fortress that sits atop cliffs
and offers a breathtaking view overlooking the Caribbean. It is the largest Mayan City built on the
coast and it is just 80 miles southwest of Cancun. The walled city belongs to the Post-classic period
(AD 900 – 1521).
What to see: the most important buildings are El Castillo, standing over a 12 meter/40 foot-tall
cliff: The Templo del Dios Descendente and the Templo de los Frescos, with interior paintings
of many Mayan Gods, as well as some sacred elements like rain, corn and fish.
Public Tour
Includes: Transportation, entrance fee to the archeological site, guided tour, bottle of water on
board.
Departure: 7:35 am (hotel Porte Cochere) Estimated Return: 3:30 pm
Price: $49 USD (Adult) / $35 USD (Child) Available Tuesday, Thursday and Saturday
Private Tour
Includes: Private transportation, guided tour and bottle of water, sodas or beer on board.
Extra: Entrance fee to the archeological site and Lunch
Price: $350 USD
Available: Everyday
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Concierge Services
V oba- TanKah
Visit Coba and discover the amazing Nohoch Muul pyramid. Explore the nature at TanKah ecopark with ziplines, kayaks and cenotes.
What to see: Nohouch Mul pyramid 42 meters /138 feet high is the tallest pyramid in the Yucatan
peninsula. The buildings are surrounded by jungle and are reached by following the fifty-plus
sacbes (white stone roads) that served to connect the city to the many surrounding settlements. The
nucleus of Cobá is formed by five groups of large pyramids and temples: Cobá, Nohoch Mul,
Chumuc Mul, Macanxoc and Uxul-Benuc. Among the most interesting constructions, is the 24
,meters/78 foot tall La Iglesia, the eight stelas and nine circular altars of the Macanxoc group and
the Paintings Complex.
Public Tour
Includes: A/C Transportation, guided tour, entrance fee to the archeological site and eco-park
TanKah (zip-lines, cenote and kayaks), bottle of water on board, lunch.
Price: $99 USD (Adult) / $50 USD (Child)
Available: Tuesday and Thursday
Private Tour
Includes: Private transportation, guided tour inside of Coba, bottle of water, sodas or beer on board,
Extra: Entrance fee to the archeological site and eco-park TanKah (zip-lines, cenote and kayaks)
and Lunch
Price: $550 USD
Available: Everyday
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Concierge Services
g ulum- Xel-Ha
The perfect combination between a visit of a Mayan city and water activities at a beautiful
natural lagoon. Visit in one day Tulum, a Mayan city of the coast of Quintana Roo, and
Xel-Há, a natural wonder.
Public Tour
Includes: Transportation, entrance fee for Tulum & Xel Ha, guide, unlimited food and beverages at Xel Ha,
snorkeling gear, towels and lockers (Deposit of $20 USD for snorkeling equipment).
Available: Every day
Private Tour
Includes: Private transportation, guided to the archeological site and, bottle of water, sodas or beer on board,
Extra: Entrance fee to the archeological site and eco-park, unlimited food and beverages at Xel Ha,
snorkeling gear, towels and lockers (Deposit of $20 USD for snorkeling equipment).
Price: $350 USD
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Concierge Services
k el-Ha
Xel-Há a Natural Wonder and its open-sea aquarium offers a myriad of land and water
activities, ecological attractions, beauty and tranquility dedicated to preserve the integrity of
the flora, fauna, and nature’s pristine waters.
Guests will have an opportunity to explore and interact with the countless multicolored fish
found in the bay world-class restaurants, and countless more unimaginable experiences.
Public Tour
Includes: Transportation, entrance fee, guide, unlimited food and beverages at Xel Ha, snorkeling
gear, towels and lockers. (Deposit of $20 USD for snorkeling equipment).
Available: Everyday
Private Tour
Includes: Private transportation, bottle of water, sodas or beer on board
Extra: Entrance fee to eco-park Xel-Ha, unlimited food and beverages at Xel Ha, snorkeling gear,
towels and lockers (Deposit of $20 USD for snorkeling equipment).
Price: $300 USD for the Van or Suv
Available: Everyday
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Concierge Services
k caret
Xcaret is a majestic park by the sea that features unique activities, where you have fun while
discovering the natural and cultural richness of Mexico. You can enjoy the most amazing
water activities such as swimming with dolphins, snuba, sea trek, snorkeling and by night,
enjoy a spectacular show full of Mexican History.
Public Tour
Includes: Transportation, entrance fee, guide, lunch and night show. Towels and lockers
(Deposit of $20 USD for equipment)
Estimated
Return:
10:30 pm
Private Tour
Includes: Private transportation to eco-park Xcaret, bottle of water, sodas or beer on board,
Extra: Entrance fee to eco-park Xcaret, Lunch. Towels and lockers (Deposit of $20 USD
for equipment)
Schedule: Adapted to guest’s needs. Minimum 7 hours. A 24- hour previous reservation is
required.
Price: $300 USD for the Van or Suv.
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Concierge Services
k plor
X-plor,65 million years ago, when dinosaurs dwelled the planet, a massive asteroid struck
the Yucatan peninsula, bringing end to an era; dinosaurs perished and gave rise to new
forms of life. Nonetheless, beneath the surface, even more amazing changes were taking
place.
Rain filled the basin formed by crater, and found its way to the subsoil, where it gave life to
an endless adventure scenario, and capriciously sculpted a world of caverns that beats at the
same rhytm pulsing in your heart.
Public Tour
Includes: Transportation, entrance fee, 7 amazing adventure activities circuits, Unlimited meals, snacks and
fruit flavored drinks, A two-seated amphibious vehicle, Helmet and harness, life jacket, lockers and dressing
rooms.
Price: $ 139 USD (Adult) / $59.50 USD (Child)
Private Tour
Includes: Private transportation to eco-park X-plor, bottle of water, sodas or beer on board,
Extra: Entrance fee to eco-park X-plor
Price: $300 USD for the Van or Suv.
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Concierge Services
V oba Mayan Encounter
Visit the archaeological zone of Cobá, and discover the amazing Nohoch Muul pyramid, the
tallest in Mexico. Experience a full day in a Mayan environment with different activities:
bike ride, visit of a Mayan Village, rappel, zip lines and swim in cenotes.
Includes: Transportation in air-conditioned van, multilingual adventure guide, Maya guides
at locations, entrance fee to Coba, qualified archaeological guide in Coba. All equipment
required for activities: life vest, helmets, kayak or canoe, zip-line gear, lunch and drinks.
X k’Balam Mayan Cenote
Visit the archaeological site of Ek-Balam. Ek Balam is an ancient Maya city that had its
glory before Chichen Itza. This archaeological site is one of the latest attractions because of
its most recent restoration. Discover also, a mysterious Mayan Cenote.
Includes: Transportation in minibus or van with A / C (maximum 24 pax), traditional lunch
and beverages, entrance fee to Ek-Balam, archaeological and multilingual guide, equipment
for activities, hammocks, towels and lockers.
Available: Monday, Wednesday and Friday
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Concierge Services
wim with Dolphins Interactive Aquarium
f
Swimming with the dolphins, an experience of a lifetime! Live this wonderful adventure in Cancun
and discover the magic of dolphins in a controlled environment.
Advance Program:
Includes: Towel, Lockers, (Foot push, kiss, free swim, platform, hug, signs, bar jump, whirlpool, applause,
dance, song, tail splash, hand shake, tail shake, bubbles)
Activity Schedule: 11:00 AM, 01:00 PM, 03:00 PM and 04:00 PM
Duration: 60 minutes activity
Price: $139 USD (Adult/Child)
Educational Program:
Includes: Towel, Lockers, (From an underwater platform, kiss, hug, signs, bar jump, whirlpool, applause,
dance, song, tail splash, hand shake, tail shake, bubbles)
Activity Schedule: 11:00 AM, 01:00 PM, 03:00 PM and 04:00 PM
Price: $85 USD (Adult/Child)
Feed a Shark Program:
Includes: Towel, Lockers, (Dive among shark in an unique, safe and exciting way. Feed and meet them face
to face.)
Activity Schedule: Every half and hour from 10:00am to 06:00pm
Price: $70 USD for 1 person, $100.USD for 2 people and $130.USD for 3 people (Adult/Child)
*All programs include entrance to the Aquarium and Dolphin Show.
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Concierge Services
j ater Jungle Safari
Admire the beauty of the Caribbean Nature while you drive your own speedboat. This
exciting adventure goes through a series of channels of the Nichupté Lagoon where you will
have the opportunity to explore the mangrove areas. Also you will have time to get in the
water and take part of the snorkeling tour at the sea.
Includes: guided tour, shared speed boat for 2 o 4 people and snorkeling gear.
Activity Schedule:09:00 AM, 10:00 AM, 12:00 PM, and 03:00 PM
Duration: 2 hours and 30 minutes
Price: $66 USD Adult $33 Child (5 to 11 years) plus $6 usd fort the national park fee.
V atamaran Snorkeling Tour to Isla Mujeres
Enjoy a spectacular day on the crystal clear waters of the Caribbean. Sail away from
Cancun and visit Isla Mujeres aboard a fun-filled sailing catamaran. Explore
snorkeling at one of the loveliest reefs in the Northern Hemisphere
Includes: Shared catamaran, crew, guided snorkel tour, snorkel gear, lunch at Isla
Mujeres beach club, beverages, free time for shopping.
Activity Schedule: 9:30 am
Price: $85 USD (Adult)/ $65 USD (Child)
With round trip transportation: $60 USD additional per Van
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Concierge Services
W eep Sea Private & Share Fishing
If you’re looking for sport fishing, the waters off Cancun are filled with a variety of fish.
Both full day and half-day fishing trips can be arranged aboard the best-equipped fishing
crafts in Cancun.
Includes: Private Charter fishing Boat, fishing license, Bait, equipment, beer and soft drinks
on board.
Activity Schedule: 7:00 AM & 2:00 PM
Duration: 4, 6 or 8 hours
Price per Charter: $650 USD(4 hrs) $750 USD (6 hrs) $850 (8 hrs) for a 38´
$595. USD (4 hrs) $695 USD (6 hrs) $795 (8 hrs) for a 34´
Price for Share fishing per person: $115 USD (4 hours)/ $125 USD (6 hours)
With round trip transportation: $50 USD additional
Y ly Fishing & Light Tackle
Come and enjoy fishing in a 17´flat bottom boat with an English speaking guide, for
bonefinsh, tarpon, snook, permit, pompano, sea trout, barracudas and ladyfish
Includes: fishing license, all fly or spinning equipment, soft drinks, water and your guide
Activity Schedule: 6:00 AM to 10:00 AM or 6:00 AM to 12:00PM
Duration: 4 or 6 hours
Price are for private charter (max 2 people): $250 USD (4 hours)/ $325 USD (6 hours)
With round trip transportation: $50.USD additional.
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Concierge Services
e io Secreto
Rio Secreto, a unique natural treasure. Enter this natural museum filled with a kaleidoscope
of speleothems and walk an easy 600m route amidst the thousands of stalactites and
stalagmites found in this protected natural reserve.
Includes: round trip transportation, entrance fee, adventure guide, security equipment
(helmet with lamps, wet suit, life jacket, water shoes), towel, light lunch and beverages
during lunch.
Price: $99 USD (Adult/) / $49.5 USD (Child)
Available Tuesday, Thursday and Saturday.
f elvatica- Zip Lines
When fast is just not fast enough and high is still not high enough and long is just not long
enough… then get ready to experience “EXTREMO” where you will have the “ride of your
life” on the fastest, highest and longest zip lines.
Includes: Round Transportation in air-conditioned vans in shared basis, entrance to
Selvática, multilingual Adventure Guide, safety equipment for zip lines, transportation in
military vehicles to natural cenote, entrance to cenote, lunch ( chicken fajitas, rice and
beans), lockers
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Concierge Services
V ancun Shopping Mall
Shopping in the city of Cancun is truly a unique experience. From specialty shops, designer
boutiques to major department stores, Cancun is the place to indulge yourself. Visit:
Kukulcan Plaza / Luxury Avenue: indoor mall with 250 unique shops and boutiques.
La Isla Shopping Village: with indoor/outdoor stores, restaurants, cafes and attractions.
Coral Negro Flea Market: friendly vendors display Mexican hand craft
Mercado 28 in Downtown Cancun: friendly vendors display handmade items
c laya del Carmen Shopping
Playa del Carmen is a bustling beach-town with a main street parallel to the beach. This is
the famous 5th Avenue with many boutiques selling every imaginable! Clothing stores sell
the latest from Europe while artisans vie for space with Cuban Cigar shops and much more.
This is the essence of Playa Del Carmen, a bustling 30 block long stretch of pedestrian only
activity.
Includes: Transportation and bottle of water on board the vehicles.
Price: $240 USD for the Round Trip Transportation
For reservations please sent the request to [email protected] or contact Lobby Concierge
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Concierge Services
g hank l ou
UNWIND
MEET
CELEBRATE
21

Concierge Services At the Ritz

Transcription

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