brochure here - Global Intelligence Network

Professional Certification For Supervisors
CERTIFIED TEAM LEADER
(CCPC-CTL)
Conducted by
IGM Academy
In Collaboration With
Canadian Council of
Professional Certification
GIN
Marketing Partner
Global Intelligence Network
Introduction
The increasing demands for higher quality and performance and the complexities at the workplace due
to the constant upgrades in technology and global initiatives have affected and taxed the relationship
between leaders and their team. The team leader of today has to have exceptional skill-sets to be ‘one
up’ on their team as education no longer gives one an edge. And as the demographics changes
constantly, the leader has to know how to develop himself to be ahead of the team.
This Certified Team Leader (CTL) professional certification focuses on the primary principles and skill-sets
that will enable a leader to keep up and be ahead of transformation. They must have competencies that
foster collaboration, involvement, initiative and passion – not only downwards, but upward and across
the organisation as well.
Objective
A team leader’s role is the most important position in the daily operations of any particular job. The
Team Leader (TL) has to supervise, guide, motivate and develop working strategies to ensure the team
achieves the goals and targets set by the organisation.
To ensure success, the TL must have knowledge of how to plan, organise, motivate, direct and control the
performance of the team members and the products and services. That is why it is extremely important
for the TL to communicate clear instructions in a manner that can influence the attitude and actions of
the team members.
Target Group
Supervisors, executives, assistant managers and project leaders looking to build a solid foundation and
better understanding of what is needed to succeed as Team Leader.
GIN
For more enquiries, please contact us:
Global Intelligence Network (M) Sdn Bhd
Email: [email protected]
Website: http://www.gin-my.com
Kuala Lumpur (HQ):
Suite No. 1424, A-3-1, Block A, Northpoint Offices, Mid Valley City,
No.1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia
Tel: (603) 79665673
Fax: (603) 79665612
Penang:
No 5-1 & 7-1, 1st Floor, Logan Heritage, Union Street
10200 Georgetown, Penang, Malaysia
Tel: (604) 2911208
Fax: (604) 2911220
CERTIFIED TEAM LEADER
(CCPC-CTL)
Conducted by
In Collaboration With
Marketing Partner
GIN
Professional Certification For Supervisors
Course Details
Subjects:
1. Developing High Performance Teams - 2 Days
2. Taking on Management Role - 2 Days
3. Managing Emotional Intelligence & Resilience - 2 Days
4. Problem Solving Skills - 2 Days
5. Mastering communication and influencing - 2 Days
Assessment:
1 Assignment
3-Hour open book exam
Course Outline - Developing High Performance Teams
You’ll learn:
• techniques for setting up successful teams
• strategies for selecting high-performing team members most suited for your team
• performing proper introductions
• clarifying team purpose and context
• making sure team members understand their responsibilities.
Course Outline - Managing Emotional Intelligence & Resilience
This module:
• Explores the power of emotions and the concept of emotional intelligence
Discusses emotional intelligence competencies in areas of self-awareness, self-management, empathy,
and relationship management.
Course Outline - Taking on Management Role
This module aims to equip you with skills to:
• Enhance the quality of the product you produce or the service you provide
• Discover ways in which to improve processes & quality
• Improve working relationships
• Delegate effectively
• Provide leadership
GIN
For more enquiries, please contact us:
Global Intelligence Network (M) Sdn Bhd
Email: [email protected]
Website: http://www.gin-my.com
Kuala Lumpur (HQ):
Suite No. 1424, A-3-1, Block A, Northpoint Offices, Mid Valley City,
No.1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia
Tel: (603) 79665673
Fax: (603) 79665612
Penang:
No 5-1 & 7-1, 1st Floor, Logan Heritage, Union Street
10200 Georgetown, Penang, Malaysia
Tel: (604) 2911208
Fax: (604) 2911220
CERTIFIED TEAM LEADER
(CCPC-CTL)
Conducted by
In Collaboration With
Professional Certification For Supervisors
Marketing Partner
GIN
Course Outline - Problem Solving Skills
You’ll learn:
• a more structured problem-solving process
• generate new and original solutions using knowledge gained
• tools and techniques to solve problem effectively and efficiently
Course Outline - Mastering Communication and Influencing
This module develops:
• your ability to focus on your outcome
• your message for clarity and impact
• your ability to create an environment for open discussion
• your ability to exercise choice and control for every type of conversation
• your influence without authority
• quality of relationships and productivity
Course Structure
The participants will acquire and share knowledge in a highly interactive arena and will be given every
opportunity to test, apply, and share their skills within a controlled and supportive training environment.
This methodology will assist in developing confidence and courage necessary in all team leaders.
THE CERTIFICATION PROCESS
1. Attend & participate in 10 days of face to face tutorial/workshops
2. Initiate 40 hours of self-learning at home to complete any assignments or
self /group project submission
Upon successful completion of the above, the participant will receive their
Certified Team Leader award from the CCPC through IGM Academy (IGM).
Deliverables
Participants will attend 10 days of face to face workshops, coaching for assignment and complete the
program within three months. Assignments can be individual or team assignments and can be
tailor-made to address specific organizational needs. Tailor-made assignments will provide invaluable
corporate payoffs to accelerate performance and efficiency.
Participants will receive comprehensive hand-outs and recommended reference books on each module.
GIN
For more enquiries, please contact us:
Global Intelligence Network (M) Sdn Bhd
Email: [email protected]
Website: http://www.gin-my.com
Kuala Lumpur (HQ):
Suite No. 1424, A-3-1, Block A, Northpoint Offices, Mid Valley City,
No.1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia
Tel: (603) 79665673
Fax: (603) 79665612
Penang:
No 5-1 & 7-1, 1st Floor, Logan Heritage, Union Street
10200 Georgetown, Penang, Malaysia
Tel: (604) 2911208
Fax: (604) 2911220
CERTIFIED TEAM LEADER
(CCPC-CTL)
Conducted by
In Collaboration With
Marketing Partner
GIN
Professional Certification For Supervisors
Program Value
RM 9900.00
Location
IGM Academy, No. 39 (1st & 2nd Floor) Jalan USJ 21/10, 47630 Subang Jaya
Timetable
5th March - 15th May 2016 (3 months)
Date
Day
Time
Module
Note
5th to 6th
March
2016
Sat &
9.00amSunday 5.00pm
19th to
20th Mar
16
Sat &
Sun
9.000am- Problem Solving Skills
5.00pm
2nd to 3rd
Apr 16
Sat &
Sun
9.00am5.00pm
Developing High Performance
Teams
2 full day lecture/Workshop
16th – 17th
Apr 16
Sat
9.00am7.00pm
Communications
2 full days lecture/workshop
7th & 8th
May 2016
Sat &
Sun
9.00am5.00pm
Taking on Management Role
2 full days lecture/workshop
14th May
2016
Sat
9.00am5.00pm
Assignments Coaching
1 full day lecture/Workshop
GIN
Induction
Managing Emotional
Intelligence & Resilience
2 full days lecture/Workshop
2 full days lecture/Workshop
For more enquiries, please contact us:
Global Intelligence Network (M) Sdn Bhd
Email: [email protected]
Website: http://www.gin-my.com
Kuala Lumpur (HQ):
Suite No. 1424, A-3-1, Block A, Northpoint Offices, Mid Valley City,
No.1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia
Tel: (603) 79665673
Fax: (603) 79665612
Penang:
No 5-1 & 7-1, 1st Floor, Logan Heritage, Union Street
10200 Georgetown, Penang, Malaysia
Tel: (604) 2911208
Fax: (604) 2911220
CERTIFIED TEAM LEADER
(CCPC-CTL)
Conducted by
Professional Certification For Supervisors
In Collaboration With
Marketing Partner
GIN
About IGM Academy
IGM Academy (Previously known as IGM Talent Development) is an approved academy of adult learning
licensed and accredited by the Ministry of Human Resources (HRDF/PSMB). IGM began as an off-shoot of
the College - Institute Global Management. Together, and over a period of 18 years, they have trained
and certified over 17,000 working executives, managers and entrepreneurs from a diversity of life-long
learning programs ranging from certificates to MBA!
IGM Academy’s experience include working with Yayasan Innovation Malaysia, MQA, Matrade, IBM,
Agilent Technology, Kulim High Tech Park companies, Intel Malaysia , Panasonic Malaysia, Kian Joo
Berhad, Touch N GO, Powerwell, Inovar, Proton Edar, Ambank, Public Bank, YTL Corporation Berhad,
Rozel, Proton Edar, Tan Chong Motors, Federal Auto Volvo, Tenaga Nasional, Telecoms Malaysia, and
Telecoms Brunei in successfully delivering programmes such Innovation, Creativity, Value Innovation
Strategies, Business Model Generation , Passionate Leadership, Developing Marketing Plan and Strategic
Planning and Thinking.
About CCPC
CCPC was established for the purpose of recognizing the accomplishments of professionals working in
their specific disciplines. Certification is granted and a professional designation awarded when applicants
have met the criteria set out by each disciplines board of examiners.
The recipients of certification by CCPC are issued professional designations to use after their name like
Certified Team Leader and Certified Professional Manager. In 1975, The Canadian Council of Professional
Certification (CCPC) was granted a Federal Charter by letters of patent under the provisions of Part ll of
the Canada Corporations Act. As of 2014, IGM Academy (IGM) is the South East Asian representative for
CCPC, with exclusive rights to appoint organisations to run and conduct the delivery of the Certified Team
Leader and Certified Professional Manager programs in Asian countries.
About GIN
Founded a decade ago in 2004, GIN (Global Intelligence Network) is the solution providers for Soft Skills
and Business Training Management needs. A healthy work environment can be a turning point to the
companies’ success; GIN help their clients achieve that. As the registered training provider with
Pembangunan Sumber Manusia Berhad (PSMB), GIN assure you of the quality in services as well as the
dedication in building the team spirit.
GIN is loved by their clients for their unique approach, which is all fun-filled and truly practical. With the
sole mission of empowering business, GIN aim is to help your company develop quality products and
services. Global Intelligence Network (M) Sdn Bhd is a registered training provider (Serial No. 1721)
under Pembangunan Sumber Manusia Berhad (PSMB) in Malaysia.
GIN
For more enquiries, please contact us:
Global Intelligence Network (M) Sdn Bhd
Email: [email protected]
Website: http://www.gin-my.com
Kuala Lumpur (HQ):
Suite No. 1424, A-3-1, Block A, Northpoint Offices, Mid Valley City,
No.1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia
Tel: (603) 79665673
Fax: (603) 79665612
Penang:
No 5-1 & 7-1, 1st Floor, Logan Heritage, Union Street
10200 Georgetown, Penang, Malaysia
Tel: (604) 2911208
Fax: (604) 2911220
CERTIFIED TEAM LEADER
(CCPC-CTL)
Conducted by
In Collaboration With
Marketing Partner
GIN
Professional Certification For Supervisors
Trainers Profile / Consultant
DATUK IR. MARUAN MOHD SAID
- Management Role & Problem Solving
A successful CEO/COO with 30 years of enriched corporate experiences and is a
qualified engineer and earns a post graduate MBA from Henley Business School
• Maruan has joined IGM Academy in 2015 as their Senior Adviser and Coach
• He last served as Senior Vice President, Corporate Strategic Investment at NAZA World
Group. Prior to that he was the Senior Vice President, NAZA 4-Wheel Motor Division. Maruan joined
NAZA World Group as Chief Operating Officer at NAZA Quest Sdn Bhd, responsible for Chevrolet
operation in Malaysia
• Prior to joining NAZA World Group, he was involved in consulting works in the automotive retailing in
Syria after a 3-year service at listed wood-based entity, Golden Pharos Berhad
• He had, prior to that, served in PROTON Group for over 22 years in various capacities covering
Production Engineering, Corporate Planning and Distribution. His last position at PROTON Group was
Chief Executive Officer of the distribution subsidiary, PROTON Edar Sdn Bhd.
• Trained many organisations on Quality Management, Strategic Planning and Operational Management
for companies Executive and Manager’s including PROTON Edar dealers, GPB Management Team, NAZA
World Group, UMW and MTT/ Al-Habbal Group in Syaria.
RALI BIN MOHD NOR
- Concepts of Teams
An experienced corporate leader and possess 35 years experienced working in GLCs. He
possess a MBA in Finance – Brunei University, an Advance Post Graduate Diploma in
Management Consultancy from Reading University and Diploma/MIM plus a Diploma in
Islamic Law from University Malaya
• Joined as an Adviser and Coach, IGM Academy Sdn Bhd, since 2015
• Managing Director of Proton Parts Centre Sdn Bhd (12 years)
• Chief Financial Officer Proton Parts Centre Sdn Bhd (10 years)
• Manager, Production Planning – PROTON
• Planning Superintendent, Dunlop Malaysia Industries Berhad
GIN
For more enquiries, please contact us:
Global Intelligence Network (M) Sdn Bhd
Email: [email protected]
Website: http://www.gin-my.com
Kuala Lumpur (HQ):
Suite No. 1424, A-3-1, Block A, Northpoint Offices, Mid Valley City,
No.1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia
Tel: (603) 79665673
Fax: (603) 79665612
Penang:
No 5-1 & 7-1, 1st Floor, Logan Heritage, Union Street
10200 Georgetown, Penang, Malaysia
Tel: (604) 2911208
Fax: (604) 2911220
CERTIFIED TEAM LEADER
(CCPC-CTL)
Conducted by
Professional Certification For Supervisors
In Collaboration With
Marketing Partner
GIN
Trainers Profile / Consultant
ZURINA ROSE
- Communications
She has a Master in Philosophy fro University of Essex, UK, an MBA (fulltime) from
University of Bath UK, a Diploma in Management from MIM, Malaysia, and a Certificate
in Training & Development from Institute of Personnel Development, UK
• She has been a Consultant Trainer for Institut Pengurusan Global (IPG) since 2011 and is a Certified
PassionWorks Trainer
• Training Manager for Bank Simpanan Nasional,
• Officer at Standard Chartered bank for 19 years,
• Lectured at Stamford College on Management and Business Communication
• Free lance trainer in customer service, personal development, and communications. Some of her
clients when she free-lanced include BP Malaysia, RHB Bank,Standard Chartered Bank, and MIDA.
P.Y. WONG
- Emotional Intelligence
Wong is a Master Trainer for “Train-the-Trainer” certification, by the Human Resource
Development Fund (HRDF)/(PSMB), Human Resource Ministry of Malaysia. He is also
a certified assessor, representing the Great Britain College Consortium (GBCC), on
Recognition of Prior Learning (RPL). Wong Peng Yam has been a human resource
practitioner, specializing in the training & development function for more than 25 years.
• Wong joined IGM Academy in 2015 as their Consultant cum trainer
• He has developed and conducted a variety of employee development programs in the manufacturing
and education sectors, telecommunication, information & communications technology, the retail &
wholesale trade as well as the service & hospitality industry.
• His areas of expertise, during his professional experience, include management & supervisory skills,
communication skills, customer service skills, motivation skills, leadership skills, problem solving &
decision making skills,
• Conducted various workshops for companies like Panasonic, Tenaga Nasional Bhd., Telekom Malaysia
Bhd., Guthrie, Sime Darby, Prime Minister's Office, Petronas, UDA Holdings Berhad, Inno Bio Ventures
Sdn Bhd, and Maybank.
GIN
For more enquiries, please contact us:
Global Intelligence Network (M) Sdn Bhd
Email: [email protected]
Website: http://www.gin-my.com
Kuala Lumpur (HQ):
Suite No. 1424, A-3-1, Block A, Northpoint Offices, Mid Valley City,
No.1, Medan Syed Putra Utara, 59200 Kuala Lumpur, Malaysia
Tel: (603) 79665673
Fax: (603) 79665612
Penang:
No 5-1 & 7-1, 1st Floor, Logan Heritage, Union Street
10200 Georgetown, Penang, Malaysia
Tel: (604) 2911208
Fax: (604) 2911220