Essential - Sustainability Disclosure Database
Transcription
Essential - Sustainability Disclosure Database
DSME 2013 Sustainability Report www.dsme.co.kr Head Office 85, Da-dong, Jung-Gu, Seoul, Korea Tel +82-2-2129-0114 Okpo Ship Yards 1 Aju-dong, Geoje-si, Gyeongnam, Rep. of Korea Tel +82-55-735-2114 Essential 2013 Sustainability Report 02 - 03 2013 Sustainability Report Report Summary and Index Publication Objectives and Cycle DSME has published an annual Environmental & Social Report since 2005 and is publishing a Sustainability Report for the first time in 2013. The aim for these reports is to communicate with stakeholders and provide transparency and balance in our performance of environmental, social and economic matters during the report period. DSME is committed to transparency in our efforts towards continuous development and sustainable value. Scope and Period In principle, this report covers the environmental management and social contributions of the head office and Okpo shipyard, from January 1st to December 31st, 2012. Some of the activities of our affiliated companies and joint ventures are also included. Distribution and Feedback This report is published in both Korean and English. You can download it from our website (www.dsme.co.kr). If you would like a hard-copy, please contact us (see below). Any feedback, which you can send us via our reader survey, email or telephone, will be considered in our management activity. Reporting Guidelines Preparation of this report was based on GRI (Global Reporting Initiative) G3.1 guidelines. DSME has included achievements, performance, future goals and outlook for each department, as well as statements from the related executives for a fuller picture of DSME’s situation. Contents 02 About this Report 06 Real Business 16 Real Communication 22 Corporate Governance 28 Real Information Contact Information If you have any questions with regards to the report or require additional information, please feel free to contact us at: Environmental Management Group, DSME HSE Operation Team 1 Aju-dong, Geoje-si, Gyeongsangnam-do, Korea 656-714 TEL: +82-55-735-9189 FAX: +82-55-735-1264 E-mail: [email protected] 42 HSE Management 66 Real Globalization 04 Message from the CEO 08 Business Areas 18 20 Corporate Summary Creation & Distribution of Revenue 24 25 26 Key Performance At-a-Glance Stakeholder Communication 30 Financial Results 54 Growing Together 68 Global DSME Risk Management 34 Technological Competitiveness 58 Organizational Culture 72 Appendix 21 Ethics Management 38 Customer Satisfaction Daewoo Shipbuilding & Marine Engineering Message from the CEO 2013 Sustainability Report Message from the CEO Dear stakeholders, It is a great honor to greet you through this sustainability report. DSME strives to become a business respected by the best in society, a business in which sustainable management is systemized, putting priority on enhancing customer value and social responsibility as a member of the global community and through technological innovation and quality. In light of these goals, DSME has decided to publish an annual sustainability report from this year. Since 2005, we have shared DSME information with the public, including work environment and social management, through our Environmental & Social Report. This sustainability report is designed to promote further communication with you and expand our sustainability management to all corners of the world where DSME does business. The world-wide shipbuilding industry is experiencing global changes, from increased demand for fuel-efficient/ecofriendly ships, rapid growth in the offshore plant market, to acceleration of deepwater development, and development of a North Pole route. DSME is setting the standard for all these changes. Our major product line focus has been changing from shipbuilding to offshore projects from last year. In what has been the biggest innovation since our establishment, DSME is raising our partner companies’ capabilities to a world-class level, with our eyes on becoming the world's best EPCIC (Engineering, Procurement, Construction, Installation, & Commissioning) shipbuilding & offshore corporation. DSME spares no effort towards efficient management and use of our company-wide resources including deployment of human resources in the right places, development of facilities and enhancement of capabilities for each EPCIC stage. These efforts have resulted in a global shipbuilding first in 2012: more than $10 billion in offshore project orders. This fact is evidence of DSME’s abilities in this dynamic, growing sector, and represents over 70% of our total orders. This achievement has pushed DSME into a leadership role in the world-wide changes taking place in shipbuilding and offshore production. A highlight in our special-purpose vessel sector is the fact that DSME will develop and construct a 3,000-ton submarine for the Republic of Korea Navy, the first domestic shipbuilder to do so. This will be the first submarine developed exclusively using Korean designs (from fundamental to detailed) and related technology. Through consistent innovation and excellent performance in each business sector, DSME exceeded its order targets in 2012 by 30%, winning back the world’s No.1 position in orders received. In addition to building the world’s most highly-efficient and eco-friendly containership and seeing it designated as one of Korea’s top 10 new technologies, DSME won the Prime Minister’s Award in Korean Technology in 2012, and had 9 of its ships selected as 2012’s best. DSME has also acquired international energy saving certi fication (ISO50001), and the GMS (Generation Management Systems) certificate from Det Norske Veritas, both enhancing DSME’s reputation as an eco-friendly shipyard. DSME enjoys recognition as an enterprise with an excellent level of sustainability (receiving a “AAA” rating) and was selected as the best enterprise in machinery/shipbuilding in the 2012 “Green Ranking” evaluations, organized by Joongang Ilbo (a major Korean daily newspaper) and the Ministry of Knowledge. This year, 2013, is a year of opportunity and risk. DSME is determined to elevate its status as a leading international enterprise through innovation and change, sustainably excellent in economic, social and environmental performance. DSME is diversifying and expanding its core technology and specialized personnel, and aims to be an organization based on the corporate culture of trust and passion, through open discussion, respect in labor-management relations, and satisfaction of the customer in terms of HSE and quality. Our valued stakeholders: DSME is increasing value by strengthening its management process, communication with our employees and volunteer services that make our employees and their families proud and maximize shareholder value. We are committed to becoming the offshore era leader. Thank you. Jaeho Ko CEO Daewoo Shipbuilding & Marine Engineering 04 - 05 Contracts Won 2010-2012 & Target for 2013 (Value unit: $1 billion) Projects Value 2010 78 50 28 DSME won contracts worth USD 14.3 billion in 2012 in the midst of global economic crisis. This is the outcome of successfully entering the offshore sector beyond shipbuilding, and the efforts of each employee as we strive to become the world’s number one company in shipbuilding and marine engineering. DSME’s goal is to have firmly established its position as the world’s top comprehensive heavy industries group by 2020 through a transformation to a total solutions company in the EPCIC (Engineering, Procurement, Construction, Installation & Commissioning) sector and acquiring a dominant position in new business areas in plant construction and energy. 42 Empowerment of EPCIC in Shipbuilding, Offshore and New Business sectors 3 Strategic Directions Development of innovative, customer-oriented solutions Selection and focus on competitive products and services 10.32 2011 14.3 2012 14.28 2013 13.0 • Strengthening viability in more intense competition • Improve long-term competitiveness • Increasing responsiveness to influential NOC’s • Targeting potential demand by anticipating customer needs • Focus on product types in which DSME excels • Concentrate efforts on continuous technological and skill development Daewoo Shipbuilding & Marine Engineering Real Business Business Areas- Shipping Product Mix 1)Ropax 2)318K VLCC 3)16,000TEU Containership 4)160.5K LNGC 2013 Sustainability Report Contracts Won 2010-2012 & Target for 2013 (Value unit: $1 billion) Vessels Value 2010 63 2011 36 5)150.9K LNG-RV 6)180 DWT BC 7)8,000 unit PCTC 8)WTIV Situation Orders in 2012 (as of December of the same year) for our domestic shipyards totaled 214 vessels and 71.63 million CGT, only 61.6% of 2011’s total (266 vessels, 116.30 million CGT). The shipping industry was under significant pressure from China’s low cost strategy and an oversupply of bulk carriers and tankers. Containership orders continue at Korean shipyards due to Korea’s competitive edge. Added to this glut of ships has been the declining quantity of goods being transported (due to the Eurozone debt crisis). Most shipyards have been suffering. Because of this general slump, Eurozone financial institutions have reduced the funds available for shipping finance, causing difficulty in decision-making. Ship owners have overcome some of these difficulties by retiring ships early and sailing more slowly. The future is expected to be relatively positive for Korean shipyards now that demand is expected to increase for transportation of LNG and oil products. However, global economic volatility still presents a risk for sudden fluctuations in currency exchange or in raw material prices. 2012 Sales & Achievements Daewoo Shipbuilding & Marine Engineering is equipped with the world’s best technology in LNG carriers (including LNG-RV) as well as in all types of commercial ships. Due to the global downturn that has been the economic backdrop since 2009, market conditions in 2012 were not exactly easy. Efforts by DSME to secure series orders resulted in orders for twenty of the world’s largest containerships (18,000 TEU), some of which are due to be delivered during the first half of 2013. This is a signal of change in containership market paradigms. In 2012 we received orders for 9 vessels (including 4 supertankers) in the shipping sector. As we accurately apprehend and clearly analyze the demands coming out of changing market conditions caused by sudden environmental change, we were able to obtain orders for 4 LNG carriers, proving our exceptional skill in building high-value vessels. These orders contributed to $1.34 billion (USD) in 2012 despite the impact on our industry of the present market conditions. 4.58 9 24 2012 2013 6.83 LNG Carrier, SONANGOL SAMBIZANGA 1.34 3.0 The technology behind DSME’s highlyefficient, eco-friendly containerships have been designated as one of Korea's top 10, for which we received the Prime Minister's Gold Award at the 2012 Korea Technology Awards. These awards are given for development of advanced products with superior performance. Among the specific technologies included various ways to minimize energy consumption (such as propeller optimization and linear shaping), for the very large container ships (18,300 TEU class). These containerships are expected to be more desirable in an environment of stricter environmental regulation because of their use of reusable, eco-friendly materials and fuel efficiency. These features also offer companies more stability as they seek to keep pace with high oil prices. Crude Oil Tanker, ALMI SKY Meanwhile the ‘Marco Polo’, a containership owned by CMA-CGM (and delivered by DSME in 2012) was crowned as the world’s largest, beating the 15,550 TEU ‘EMMA Maersk’, built in 2006. Marco Polo has a length of 396m and a width of 54m, and uses the latest eco-friendly technology and fuel-saving devices. With the electronically-controlled Wartsila 14RT Flex 96C engine, it is designed to be energy-efficient, cut back on use of Lub Oil, minimize CO2 emissions, and optimize water flow. Based on order records and technology, 9 vessels finished by DSME in 2012 have been chosen as the year’s best vessels by shipbuilding and offshore engineering magazines, some of them by multiple magazines. This is further evidence of DSME’s global acknowledgement as a source of world-class technology and quality. Bulk Carrier, VALE BRASIL Future Goals & Outlook Although we expect it will take time to find a balance between demand and the over-supply of ships in 2013, the orders are increasing, especially in containerships and bulk carriers. Ship owners want their ships to be inexpensive and designed with the environment in mind. In addition, expectations are increasing that the shipbuilding market is improving. ROPAX, COTUNAV TANIT 08 - 09 Daewoo Shipbuilding & Marine Engineering Real Business 2013 Sustainability Report Business Areas- Offshore Product Mix 1) Pazflor FPSO 2) Tombua-Landana F/P 3) Atwood Drillship 4) Petroserv Semi-Rig Contracts Won 2010-2012 & Target for 2013 (Value unit: $1 billion) Vessels 5) Heerema Pipelaying Vessel 6) Big Foot FPU 7) Petronas FLNG 8) Chayvo Onshore Processing Facility Value 10 2010 11 2011 12 2012 15 2013 5.09 LNG-FPSO, PETRONAS 6.29 10.41 9.0 Situation Because of the rapid increase in orders since 2005, the offshore business has become the new market for big shipbuilders who are comprehensively competitive in terms of design, production and project management. This year, orders for large production equipment are actively in progress and this trend is expected to continue into early next year. Competition is expected to be fierce, as more and more shipbuilding majors have turned their attention to the offshore market. Smaller shipbuilders are joining Korea’s three major shipbuilding companies in tapping into the offshore plant market. Overseas companies from Singapore, China, and other nations are trying to enter this market as well. DSME actively pursues orders for large-scale production facilities, with orders for drilling products expected to maintain their present pace. By geographic location, Statoil (the Norwegian state oil and gas company) is leading North Sea development projects, while development of assets local to the Gulf of Mexico region is expected to increase again now that the Macondo spill has been wrapped up. New development projects are expected to increase around Mexico following exploration of deep sea oil fields in the region and the Mexican government’s efforts to attract private capital in ventures with Pemex, Mexico’s stateowned oil company. 2012 Sales & Achievements The offshore sector has become one of the central platforms for DSME growth, making up over 70% of the total order value. And in keeping with our determination not to be boxed into one area of offshore engineering orders, we obtained orders in almost every area of offshore products, from FPSO’s, LNG-FPSO’s, fixed platforms and drill ships in 2012. Proving its ability to build a variety of offshore products, DSME secured orders for twelve of these offshore vessels and platforms. Of special note is the fact that the company signed contracts for offshore project orders that exceed $10 billion, a first in global shipyard history. Regionally speaking, projects in the North Sea were a very active area for us, with a fixed platform order from Danish state-owned DONG Energy, and two orders from Norway’s Songa Offshore: semi-rigs they will lend to Statoil for eight years to operate in the polar region and the North Sea. Statoil was also active, ordering a fixed platform to explore the Mariner oil field on the British continental shelf. North Sea projects need to be equipped to operate in a harsh climate, and these orders show the confidence of our clients in our technology and experience. Fixed Platform, STATOIL DSME was awarded a contract to build an LNG-FPSO for Malaysian company Petronas, making us the first shipbuilder in the world to deliver such a vessel. This achievement is meaningful in that it provides a favorable foothold in the new LNG development projects. Finally, another shipbuilding industry first was realized when DSME received a single order from Transocean Ltd. for four drill ships at once. Semi Rig, PETROSERV Future Goals & Outlook Subsequent orders such as these are evidence of DSME’s capabilities in offshore production, and ability to keep pace with diversified market trends. We anticipate this to continue in the future as demands for offshore products increase. Given the current situation of continuing high oil prices and growing demand for various types of energy in 2013, DSME expects to continue adding new types of projects to its expansive repertoire. This will allow us to continue meeting the needs of our clients and the market. Drillship, ODEBRECHT 10 - 11 Daewoo Shipbuilding & Marine Engineering Real Business 2012 Sustainability Report 2013 Business Areas- Naval Ships Contracts Won 2010-2012 & Target for 2013 (Value unit: $1 billion) Vessels Value 5 2010 3 2011 3 DSME designs and builds a variety of state-of-the-art vessels, including destroyers, submarines, frigates, and AOEs (combat support vessels), each offering superior performance. Projects include Aegis destroyers for the Korean navy, a frigate for Bangladesh, a training ship for Malaysia, a submarine for Indonesia (a first for Korean shipyards), AOE combat support ships to the UK (a traditional naval power), and an agreement to build the first 3,000-ton submarines for the Korean Navy. Surface Navy Ships After the international navy ship market was opened to DSME with delivery of a 2,000 ton frigate to Bangladesh in 2001, we have built 4,000 ton and 5,500 ton destroyers, frigates, OPVs and a variety of rescue and naval support ships. Recently, the company has become the first non-British shipbuilder to enter into a contract with the British navy. World’s first warship exporter to the British Navy DSME has signed a $708 million (£452 million) “MARS” contract with the UK Ministry of Defense to construct four 25,000 ton AOEs (combat support ships) by 2016. These vessels support aircraft carriers and destroyers with fuel, and are evidence of recognition for DSME by the world leader in development of the global shipbuilding industry (the UK). They also mark the first time the UK Ministry of Defense has awarded a foreign shipbuilder with orders. This contract comes on the heels of a $1.1 billion submarine construction contract with the Indonesian navy, and is the second largest contract for Korea’s defense industry exports. There was intense competition with international players – for example, the Prime Minister of Italy visited the UK in an effort to obtain orders – but DSME’s strategy was to establish a consortium with BMT, a local enterprise. DSME’s trust and passion is connecting Asia, Africa and the British Commonwealth through these warship exports. 0.65 1.16 2012 7 Besides establishing a dominant presence in commercial shipping and the offshore sector, DSME is also in a strong position to provide naval ships built with the latest technology. 12 - 13 2013 Logistics Support Vessel(Designed by BMT Defence Services) 2.45 1.0 Submarines A 3,000 ton submarine that opens the door to the world’s navies DSME will design and build two 3,000 ton next-generation submarines for the Korean Navy to be delivered by the end of 2022, a contract worth $1.56 billion. DW 10000D Destroyer, Aegis Class This is the first time Korea will develop its own submarine, from basic design, details, and related technology. Other submarines owned by the nation’s navy are based on German designs. Since our first order for a KSS-I submarine named ‘Jang Bo Go’ in 1987, DSME has built or received orders a total of 17 submarines (9 KSS-I, 3 KSS-II, 3 Indonesian submarines and these 3,000 ton submarines. It is a record performance for domestic companies, and is evidence of DSME’s recognition at home and abroad. In addition, the Jangbogo I class submarine constructed by DSME received recognition for its performance during a number of RIMPAC training exercises, and demonstrated complete safety through a voyage of 1 million miles without accident. This feat was a 16-year long achievement and set a world record, indicating the quality of DSME submarines. DSME 1400 Class Submarine, Export Model The 3 submarines for Indonesia were DSME’s first foreign submarine projects, and were secured through DSME’s participation in the Indonesian submarine performance improvement program in 2004. The order for these 1,400 ton (DSME 1,400 Class) submarines was awarded to DSME in December 2011 by Indonesia’s Ministry of Defense. DSME is the only shipbuilding company in Korea to receive international orders for submarines, and due to our rapidly growing skill in this area, we look forward to an increase in orders for DSME-built submarines. Offshore Patrol Vessels Daewoo Shipbuilding & Marine Engineering Real Business 2012 Sustainability Report 2013 New Business Areas Wind Power Wind power is one of the fastest growing energy sectors in the world, which largely came into existence due to uncertainties resulting from climate change, environmental degradation, and dwindling of fossil fuel stocks. Wind turbine demand has been steadily growing due to the view that environment-friendly policies may be one of the ways to boost sluggish economies. DSME has been strongly promoting its wind power business together with its subsidiaries DeWind Co. and DSME Trenton. In September 2009, DSME acquired DeWind Inc., an American wind turbine company (with R&D offices in Germany), opening up North American and European markets, and started integrating DSME's world class marine capabilities with DeWind's technology and experience. And in cooperation with the government of Canada, DSME established a new plant in 2010, DSME Trenton (Canada) that manufactures wind turbine towers and blades. DSME develops offshore wind turbines through application of technology accumulated from its shipbuilding and offshore experience into the main components of wind turbines (blades, bearings, gear boxes, generators, and tower and control systems). We believe this synergistic relationship between wind power generation and offshore production will result in success. Currently, DSME runs a full-scale production upon completion of development for D9.1 and D9.2. It is also developing a next-generation 3MW onshore wind generator. In December 2012, a US wind turbine farm developed in company with DeWind and KOSEP, was completed and began commercial operation. The Novus 120MW wind generator farm in Oklahoma is the largest overseas wind farm created with Korean backing. Novus is also a good example of shared growth with domestic SMEs in equipment delivery and equity investments. It can potentially generate 430 million KWh/year with its 60 2MW wind turbines (from DeWind), enough for the domestic use of 120,000 households. Through this, DSME has realized 170MW of accumulated supply after getting onboard the offshore wind power business with DeWind in 2009, and has maneuvered into a better position in the domestic and foreign wind power market, a market with the potential to become a leading side of DSME’s business. Plants DSME offers various types of advanced plant-related technology in gas (including a Barge-Mounted Power Plant), coal and oil, onshore plants, nuclear plants, petrochemicals and also “total solutions” which include community-based facilities. DSME has exclusive technology and is pioneering new markets to develop our own floating power plants (BMPP) based on our world-leading shipbuilding capacity and expertise in offshore plant construction. BMPP’s (Barge-Mounted Power Plants) are movable power plants constructed with pre-fabricated modules. The entire plant is mounted in the DSME shipyard on a single barge, ensuring controlled conditions for optimum quality and cost-effectiveness, and on-time delivery to hard-to-power areas such as islands or the ocean. Coal-fired power plants with CCS (Carbon Capture & Storage) are CO2 power plants integrated with capturing facilities using commercially-proven carbon dioxide absorption (using harmless inorganic chemicals), a technology that may see wide use in the petrochemical industry. BMPP constructed by DSME can mount different types of electricity-generating facilities using gas, oil and even coal, in consideration of fuel supply and operational ease. In addition, construction periods can be shorter than for ground generator facilities, and construction costs can be reduced by minimizing the work and maximizing quality on site. With future environmental regulations in mind, BMPP’s offer flexibility as eco-friendly generation facilities when combined with CCS (Carbon Capture & Storage) technology. Combined Cycle BMPP DSME is ready to provide highly-stable BMPP’s to the desired location at the desired time. Coal Fired BMPP 14 - 15 2012 • Pazflor FPSO completed, the world’s largest floating production, storage & offloading vessel 2011 2010 • Rejoins the club of companies earning KRW 10 trillion in revenue – KRW 1 trillion in operating profits 2009 • $10 billion export award received on 46th Trade Day • World’s largest floating dock debuts at the DSME yard DSME endeavors to continually satisfy all stakeholders through constant communication and reflection on our management. 1973 1981 1997 2005 2008 • Construction begins of the Okpo Shipyard • Dedication ceremony for the Okpo Shipyard • Daewoo-Mangalia Heavy Industries Ltd. established in Romania • DSME Shandong Co., Ltd. (DSSC) established in Shandong, China • DSME Oman established • 18,000 TEU containership wins Gold in Korea Technology Awards • International energy-efficiency certification (ISO50001) obtained • Commercial operation at the Novus I (80MW) wind farms begins in Oklahoma, USA • DSME ENR (a subsidiary specializing in energy exploration) absorbed • Nine vessels chosen as “Outstanding Vessels” by international shipping magazines Daewoo Shipbuilding & Marine Engineering Real Communication 2013 Sustainability Report 18 - 19 Key Performance At-a-Glance 1 World’s top in orders received Construction of offshore projects quickly emerging as core business for DSME Company-wide resource management to obtain EPCIC abilities Successful performance in new projects Competitiveness in ordering through merger with DSME ENR Strong demand for special ships “Right now” In 2012, DSME realized consolidated sales of KRW 14.0578 trillion and orders worth $14.3 billion (excluding its subsidiaries). DSME is the only company to exceed its orders target in the shipbuilding industry and has regained the top spot in orders received in just two years. Before this, DSME had exceeded $10 billion dollars in orders for three years in a row. For the first time in global shipyard history, DSME received offshore project orders exceeding $10 billion. Revenue for offshore projects has vastly increased from 31% to 47% in total company sales, with total revenue increasing by KRW 2 trillion to KRW 5.8 trillion. To keep up with changes required as DSME orients itself more towards offshore business, the company is able to quickly redistribute its human resources, and build infrastructure such as factories. DSME is also strengthening its project management abilities, acquiring an outstanding workforce, and ensuring key equipment supplier and technical skills. Effective management and distribution of resources is underway as well to improve competitiveness in each sector of EPCIC (Engineering, Procurement, Construction, Installation, Commissioning). DSME has successfully delivered the world's largest 16,000 TEU containership, and is con structing even larger containerships, able to carry an unprecedented 18,000 TEU. In 2012, DSME had the opportunity to gain additional construction expertise through delivery and/ or construction of several other high level projects: Pipe Laying Support Vessels for Allseas and Heerema, a fixed platform for Arkutun Dagi, CLOV FPSO, and a passenger ship. DSME has secured a competitive edge in ordering and efficiency in management by merging with DSME ENR, an oil, gas and mineral resource exploration subsidiary, and bringing it in line with DSME’s direction for the energy sector. This year, the special purpose ship market is in a bullish mood. Starting with orders for AOE’s (Combat Support Ships) from the UK’s Royal Navy, and signing of an MOU with Peru to collaboratively produce naval vessels, DSME’s proficiency in defense projects has been acknowledged. DSME will also build two 3,000 ton submarines for the Korean Navy. 2 3 4 5 6 7 8 9 10 11 12 Improving a corporate culture of communication Top-rated in corporate sustainability Symbiotic development People growing with the community Strengthening technology competitiveness Internationally-recognized technology One of the biggest changes in 2012 was the establishment of greater communication throughout the company. DSME’s management team, led by CEO Jaeho Ko, has been meeting with new recruits to listen and communicate, and holding field meetings with production staff. These are part of DSME’s efforts to strengthen a sense of community and teamwork among our personnel. DSME is the sole receiver of Eco-Frontier’s 'AAA' rating in corporate sustainability in the shipbuilding sector. Eco-Frontier is a firm specializing in assessment of sustainability. With international ISO50001 certification (energy savings) and GMS (Green Management System) from DNV, DSME has taken another step towards its goal of becoming the world’s eco-friendliest shipbuilding and offshore engineering company. DSME actively assists small to medium-sized corporations and has signed onto agreements for ‘fair trade and mutual growth’ with our strategic partners last year. The “DSME Family Mutual Growth Agreement” enjoys the participation of 130 strategic partners, and the company has been funding management of a financial aid program for mutual growth. These efforts have resulted in DSME receiving a ‘Good’ rating in mutual growth evaluations. DSME is the first in the Korean shipbuilding industry to establish an in-house heavy industry academy, hiring high school graduates and putting them through a systematic process towards professionalism as a shipbuilding and offshore workforce. DSME also enjoys a closer relationship with the surrounding communities through the “Love My Neighborhood” project, a new social contribution activity. A Technical Committee is in place for total directional collaboration between the Seoul offices and the Okpo yard, in terms of product strategy, design and research, bringing the entire team behind technology and product development. DSME has also established cooperation with an external design entity and local cluster (both in Korea), and an engineering center in Jakarta, Indonesia. It has also developed Korea’s first simulator for drilling and operating facilities. DSME’s FPSO (Floating Production, Storage & Offloading) has been chosen as a world-class product, giving it 9 world-class products (along with a Korea Technology Gold Award for our 18,000 TEU containerships currently under construction), and has been chosen as one of the top ten new technologies. In addition to the 9 world-class products, a leading international shipbuilding and maritime journal selected nine of our vessels as the top vessels built in 2012. Daewoo Shipbuilding & Marine Engineering Real Communication Corporate Summary Creation & Distribution of Revenue DSME has specialized in shipbuilding and offshore engineering throughout the challenges and successes of the past forty years. We are world-class competitors in a variety of vessels, plants and special ships. Beginning last year, DSME has begun transformation to become the world’s top shipbuilding and offshore engineering EPCIC company, and the best company for comprehensive shipbuilding and offshore construction. DSME is committed to financial responsibility by distributing value to our shareholders, employees, local communities and more. Corporate Profile Direct revenue Company Name Daewoo Shipbuilding & Marine Engineering Co., Ltd. Established October 11th, 1973 - October 23rd, 2000: Spun off from Daewoo Heavy Industries Ltd. - February 2nd, 2001: Listed on KOSDAQ CEO Jaeho Ko 85 Da-dong, Jung-gu, Seoul, Korea Tel. 82-2-2129-0114 Shipyard 1 Aju-dong, Geoje-si, Gyeongsangnam-do, Korea Tel. 82-55-735-2114 Affiliates & Subsidiaries DMHI (Romania) DSSC (China) DSEC (Busan, Korea) WELLIV (Gyeongnam province, Korea) FLC (Gyeonggi province, Korea) DSC (Seoul, Korea) SHINHAN Machinery (Ulsan) DEWIND (USA) DSSW (Jeollanam province, Korea) DSME Oman (Oman) KLDS Maritime (Panama) DK Maritime (Panama) DSME SMC (Seoul, Korea) Revenue KRW 14.0578 trillion Operating Profit KRW 486.3 billion Yard 4.044 km² (Production lot – 3.379 km²; Training institute etc. 563,000 m²) - 4.597 km² including company housing No. of Employees 39,311 employees (DSME 12,863, Strategic Partners 26,448) Key Products Local communities Investing in nearby communities, such as funds for Seyoung Academy 183.104 1.692 (Unit: KRW billion) (Unit: KRW billion) Investors, dividend payouts and interest expenses 592 (Unit: KRW billion) Reinvestment Investment in financial instruments, land, buildings, and equipment. Dividends to shareholders totaled KRW 94.523 billion, while interest paid to creditors equaled KRW 88.581 billion. 14.0578 (Unit: KRW trillion) Revenue from sales and other revenue, excluding expenses and depreciation 99 (Unit: KRW billion) Commercial Vessels LNG carriers, oil tankers, container ships, LPG carriers, wind turbine installation vessels, coal carriers, car carriers, chemical carriers, crude oil tankers, passenger ships & others Offshore plants FPSO/FPU, fixed platforms for oil & gas exploration and production, rigs, onshore plants (chemical, desalination, power), industrial facilities (off-loading etc.), steel structures (bridges, cages, etc.) Specialty Vessels DSME realized sales of KRW 14.0578 trillion in the midst of global recession. This outcome results from successful entry into the offshore sector and the whole-hearted efforts of our employees to become the number one company in international shipbuilding and offshore production. Distribution of revenue per stakeholder Head office Location 20 - 21 2013 Sustainability Report Submarines, destroyers, submarine rescue vessels, other warships, AUVs and other specialty vessels Government and municipality taxes 1.255 11.48 (Unit: KRW trillion) (Unit: KRW trillion) Workforce All products and services for business Includes raw materials, changes in inventories, employee benefits, depreciation, intangible asset amortization, fees, travel expenses, transportation, administrative service fees, rent and other related costs. This is inclusive of employees on the payroll, student grants, the cost of Social Security Insurance, retirement (pension) benefits, and other related costs. Includes income tax expenses (KRW 85.347 billion) on a consolidated basis and other tax bills (KRW 13.657 billion). Daewoo Shipbuilding & Marine Engineering Real Communication 22 - 23 2013 Sustainability Report Corporate Governance DSME has enhanced company and shareholder value through responsible and transparent management. This includes clarifying the rights, roles, and responsibilities of the Board of Directors, the Audit Committee, and our internal and external directors. Board of Directors DSME complies with all legal procedures to ensure they are independent of management or blockholders who have substantial equity positions and formalizes these legal procedures through the articles of association. All nine directors have been selected in alignment with these legal procedures. The board of directors is made up of 3 internal, 6 external directorsr. As of April 2013: Name Profile Position Korea University (graduate) (previously Overall Business manager) CEO & President Gabjoong Kim Korea University (graduate) (previously Chief of Finance at KDB headquarters) Senior Executive VP & CFO Donghyuk Park Seoul National University (graduate) (previously Production Support Division leader) Senior Executive VP & CPO Gyeongtaek Han Seoul National University (graduate) (presently also Science & Technology Visiting Professor at Seoul National University) External Director Sanggon Go Howon University (graduate) (presently also Korea Public Relations Association Auditor) External Director Gwangsik Shin Yonsei University (graduate) (presently also Visiting Researcher, Korea Development Institute) External Director Jeonhyeok Jo Korea University (graduate) (presently also Economics professor at Incheon University) External Director Sanggeun Lee Sogang University (graduate) (presently Business Administration professor at Sogang University) External Director Youngmin Kwon Korea University (graduate) (presently also General Manager of Corporate Banking Dept 4 at KDB) External Director Jaeho Ko Audit Committee In accordance with Articles 415-2 and 542-11 of the commercial law, DSME’s Audit Committee consists of 6 external directors. Furthermore, under related laws and operational regulations for audit committees, the committee operates independently of any other entity. Evaluation & Compensation Compensation for internal and external directors are within the range of remuneration approved in a general meeting. (Unit: %) 31.26 2012 Board of Director Activities DSME held 14 Board of Director meetings in 2012, with an attendance rate of 95%. Fifty-two agenda items were proposed and addressed. Meeting Dates Current Shareholders KDB Bank 17.15 Agenda 2012. 01. 27 Acquiring Exmar’s equity positions for NIDAS and 4 other items 2012. 02. 23 Establishing joint venture and 1 other item 2012. 03. 05 Financial statements and sales reports for fiscal year 2011 and 2 other items 2012. 03. 20 Joint and several guaranty for the promotion of DeWind Co. and 1 other item 2012. 03. 30 Selecting a representative director The Board of Directors (BOD) resolves significant issues related to management policy and operational implementation such as general meetings and rules, articles of corporation, and operational standards. The Board of Directors resolves major issues and reflects management and employee suggestions and shareholder opinions that have been received through general meetings and investor relations. The Board also monitors for potential conflicts of interest between parties, working to reduce them by sharing information in advance. The Board of Directors also includes professional committees such as an Audit Committee and a Committee for Recommendation of External Directors. 2012. 04. 23 Increasing capital for KLDS Maritime and 2 other items 2012. 05. 21 Providing joint and several guaranty for securing the site over the Gulf of Galsa and 4 other items 2012. 06. 25 Establishing an overseas affiliate in Jakarta and 2 other items 2012. 07. 23 Selling real estate and 4 other items 2012. 08. 27 Changing the address of an overseas affiliate in Kazakhstan and 3 other items Committee for Recommendation of External Directors With four external directors and the executive director, DSME is able to meet the legal requirements for firms to have external board members make up half or more of this committee, which selects external BOD members in general meetings. 2012. 09. 24 Donations and 1 other item 2012. 10. 25 Acquiring and merging DSME ENR corp. and 4 other items 2012. 11. 26 Offering guaranty to an overseas affiliate (DMHI) and 6 other items 2012. 12. 27 Planning business for 2013 and 4 other items Financial Services Commission 18.26 Foreign Ownership 1.22 Treasury & ESOP 32.11 Other Daewoo Shipbuilding & Marine Engineering Real Communication Stakeholder Communication Risk Management Communication with stakeholders is fundamental to all DSME managerial activities for sustainability. DSME manages risk through the participation of management and workers in processes designed to effectively respond to internal and external changes in situation. Major stakeholders and communication channels Risk management system DSME evaluates the influence and value of various shareholders and divides them into 5 categories: Stockholders, Clients, Managers & Employees, Subcontractors, and Communities. Through various channels of communication, DSME gathers opinions on various issues that occur throughout the organization and reflects them in its managerial activities. Risk management councils handle key risks at the enterprise level, analyzing each risk to determine the causes and the risk management activities necessary (towards avoidance or reduction of each risk), and evaluating the risk management process. Temporary councils engage in identification, inspection, pre-management and post-management of the risks. Stockholders Clients ·General meetings ·International and domestic presentations and road shows ·Participation in domestic and overseas conferences ·Visiting domestic and overseas institutes ·Hosting investor relations events, preparation of annual reports, designing fact book, and consultations by phone ·Receipt of client claims and provision of consultations ·Website for shipbuilding warranty service ·HSE workshops ·Promotional booklets for clients CEO Interim Council Currency Management Taskforce Identify and respond to other major risks Business Investment Review Risk management of exchange rate fluctuation Managers & Employees ·Joint Management Council ·Labor-Management Council ·Occupational health & safety committees ·Ethics Counseling desk ·Grievance channel ·Occupational Safety & Health Committee Responsible departments Orders Review Committee Risk management for new / existing business Communities Subcontractors ·Koje College (owned & operated) ·Support for regional culture events Project risk management (for subcontractors) ·Partnership events ·Conferences & seminars Communication Activities with Shareholders in 2012 Item Investor Relations (IR)/ Overseas & Domestic Road Shows Conference Participation 24 - 25 2013 Sustainability Report Risk Management Division Risk management of various sectors Classification Frequency Total Domestic At least quarterly 4 Overseas At least semi-annually 0 Organization Domestic At least semi-annually 5 Risk Management Division Managing risk in each division. Overseas At least quarterly 6 Orders Review Committee Risk management activities from pre-order stages of shipping/offshore projects to warranty service Main risk response activities Visits to external IR events As needed 6 Hosting IR events As needed 364 Business Investment Review Committee Yard Tours As requested 13 Currency Management Taskforce Catalog printed/delivered Annual Report Annual Report Interim Council Response Activities Risk management activities for new and existing business Minimization of impact from exchange rate fluctuation Identification and response to identified risks Daewoo Shipbuilding & Marine Engineering Real Communication Ethics Management DSME Activities Promoting Ethics DSME recognizes its obligation to promote a healthy corporate culture, be socially responsible, and endeavor to become a respected sustainable corporation, strong in corporate ethics. Ethical Management Strategy System System/Program - Pledge of principles - Ethics counseling - Internal reporting system - Ethical risk map Campaign/Event - Holiday gift exchanges not permitted - Congratulatory gifts not permitted - Corporate ethics catchphrase contest Training/Promotion - Ethics Education -E thics Conferences Exchange/Cooperation -C orporate ethics for subsidiaries -C orporate ethics for subcontractors Business Ethics Vision Realizing business possibilities through building internal and external trust Ethics pledge Signed by 5,793 DSME employees (99.3% of mandatory number) Business Ethics Aim Settlement of a culture of corporate ethics Ethics counseling Consultation channel set up to handle corporate ethics-related questions or ethical dilemmas. Practicing corporate ethics Practicing ethics on the job •Business ethics •Make plans & perform •Measurement of employee understanding of ethics and their importance •Guidelines for ethical behavior •Education on ethical behavior, pledges •Protection of and benefits for •whistleblowers •Voluntary reporting system for inappropriate gifts or requests for favors Clients Staff •The best products and services •Honest and cooperative relations •Participation on global issues •Transparent and fair business management •Fair evaluations and opportunity •Improving quality of life Cooperating businesses •Fair competition for contracts •Transparent contract procedures •Cooperation for mutual growth Shareholders •Developing corporate value •Transparent management, honest information Community Government •Economic and social contributions •Protection of environment, respect for traditions and customs •Adherence to law •Honest calculation of taxes •Cooperation between research and government policy Code of Ethics The Code of Ethics describes the values that DSME pursues and the standard of conduct that all employees are to observe. Some areas of the Code are inadequate and are in the process of modification in consultation with the relevant departments. In 2012, DSME added a clause prohibiting business with persons who have resigned over charges of misconduct. This is intended to ensure DSME does not engage in business with any company run by persons who were fired or resigned over charges of corruption or other wrongdoing. Ethics code Guidelines ▶ Customer-oriented ▶ Gifts, entertainment, conveniences, all kinds of bribery prohibited ▶ Intervention, unfair favors prohibited ▶ Win-win cooperation with partner companies ▶ Limitation on personal entertainment with stakeholders ▶ Separation of private and public matters ▶ Contribute to development of the nation and society ▶ Limitation on notification of personal special events (obligation to attend etc.) ▶ Fair competition ▶ Mutual development of employees and the company ▶ Non-business related financial transactions prohibited ▶ Respect for shareholders System/ Program Campaign/ Event Exchange/ Cooperation CEO letter to workforce on ethics Ethics guidelines were delivered to all employees and affiliated companies World leader in marine technology Stakeholders Training/ Promotion Major activities in 2012 Corporate Vision Core Programs 26 - 27 2013 Sustainability Report ▶ Unfair work orders ▶ Political involvement prohibited ▶ Ban on business with persons fired/ resigning over charges of misconduct Words from an Executive Whistleblower system A system for handling reports of unethical behavior, compensation and protection for whistleblowers has been established. Reports can also be done online or by mobile phone. In 2012, 32 cases of wrongdoing were reported, with 23 disciplinary actions and 6 rewards for whistleblowers totaling KRW 48 million. Unethical behavior risk map DSME has analyzed risk factors and reasons for unethical behavior at work. Reviews are conducted on a regular basis on 1,001 items in 25 business functions. Ethics education Ethics education is done on a regular basis to internalize DSME’s corporate ethics in our workforce. In 2012, online education was done 23 times for 6,000 people, and offline 11 times for 943 people. Ethics PR DSME uses many public relations tools to provide accurate information about our promotion of corporate ethics. A webpage has been available in both English and Korean since last year and also releases weekly articles on corporate ethics in our internal publication “Hae Oreum”. Supporting corporate ethics with our business family and partners DSME actively assists in corporate ethics for our business family and partners with lectures and seminars. In addition, DSME seeks mutual progress in ethical management through discussions with 204 partners. Participation in corruption-fighting assessment DSME has confirmed areas vulnerable to corruption and directions for improvement through participation in a corruption-fighting assessment organized by Transparency International (TI). DSME ranked “moderate” in corruption-fighting, the top among Korea’s 5 defense companies. A total of 129 defense companies from different nations participated. Evaluation of Employee Ethics DSME surveyed all of its employees and 1,129 partner companies to evaluate their level of ethics and identify areas of vulnerability. Results were disclosed to the participants, and we are pushing ahead with system reform as well as promoting corporate ethics. Kyusang Moon, Vice President, Corporate Ethics Office Firms grow through support from clients and trust from society. This necessitates ethics management that is proactive in compliance with the law and social obligations, meeting stakeholder values and providing quality products and services in the process. DSME has a three-pronged approach to ethics management: all managers and employees accept the ethics guidelines and that they are important, ethical practices are incorporated into all levels of work, and personnel are ethical in their individual jobs. We are working to address customers and stockholders in an honest, responsible manner, respecting the values and personalities of individual employees, seeking mutual growth with our suppliers, and fair competition with our peers. We also endeavor to honor our corporate conscience through each employee working hard, developing their individual careers, avoiding self-interest as a priority, complying with laws and regulations, and respecting shareholders. In 2013, a system will be implemented to facilitate fairness, transparency, and accountability for individual jobs, based on findings from the corporate ethics survey, in the interest of strengthening those corporate ethics and DSME’s competitiveness. Sales Breakdown (Value unit: %) Other Tanker Containership 11 25 10 47 Offshore 7 LNGC DSME has implemented efficiency in all aspects of the organization's operations as well as promoting sustainable growth and consolidating its position as a global leader. ZVEZDA DSME Shipyard in Russia Moscow Germany Oslo Russia D&H Solutions Okpo, Korea Seoul, Korea Netherlands London Canada Kazakhstan Frankfurt Romania Mangalia USA Korea Shandong Shanghai Greece Dubai Houston Tokyo Oman NIDAS Shipping JV in Nigeria Ecuador Kuala Lumpur Singapore 4 Luanda 15 PAENAL Yard in Angola 20 2 Indonesia Joint Ventures Jakarta Rio de Janeiro Overseas Offices Affiliates & Subsidiaries Ship Yards Brazil Perth Daewoo Shipbuilding & Marine Engineering 1 Building Real Information 2013 Sustainability Report 30 - 31 UP Success Daewoo Shipbuilding & Marine Engineering received consolidated orders worth KRW 14.0578 trillion, and realized a net profit of KRW 175.9 billion. With sales of $14.28 billion, DSME became the only company within its field to meet its order targets, and exceed them by 30%. DSME also managed to regain the Number 1 position in the world in obtaining orders. Last year was the third year in a row for the company to exceed $10 billion in offshore projects, the first in the global shipyard industry. 2012 New Order Breakdown (Value unit: %) 2012 Order Backlog Breakdown (Value unit: %) Words from an Executive Annual consolidated sales 17 74 0 6 14.0578 13 4 2012 17 KRW 56 5 trillion 2012 Total assets 16.122 9 KRW trillion Total orderssales 14.28 $ Offshore LNGC Tanker Other Kapjoong Kim, Vice-President, Financial Office billion Containership Merger of DSME ENR with DSME Award for Excellence Effective date of merger : December 27th, 2012 Purpose : Enhance management efficiency and maximize existing business synergy DSME received the Award for Excellence at the 12th Annual Korea IR Awards on October 24th, 2012. As a result, KOSDAQ listing fees and annual dues have been waived for one year. Recognizing that DSME is in the midst of sustained low growth due to the global economic downturn, not from a temporary phenomenon, we focus on maintaining sound financials as we endure a long-term recession and achieve sustainable growth. Accordingly, we have dedicated ourselves to enhancing our financial health and managing our financial liquidity. As was the case in 2012, DSME will continue to reduce its short-term borrowing and increase low-rated long-term loans such as through issuance of corporate bonds, further promoting stable liquidity. By continuously securing the maximum in loans from financial institutions, we continue to prepare for expansion of the business and any shortterm lack of liquidity. Additionally, we will continue to invest in new businesses and infrastructure to strengthen growth in the future. Engineeringoriented EPCIC competency will be enhanced and related investments will, in turn, also continue. The level of monitoring for financial risk will be ongoing, as significant investments come with significant risk. Investment in new business areas will be done after determining that it aligns with corporate vision, identification of potential synergy, consideration of financial structure and exit strategies, and review of investment performance. 1 Daewoo Shipbuilding & Marine Engineering Real Information 32 - 33 2013 Sustainability Report Financial Results KEY PERFORMANCES DSME has established a solid foundation to become the world's leading shipbuilding and offshore company in the midst of difficulty in 2012. DSME continues to get closer to realizing its dream of becoming the world's leading shipbuilding and offshore company. •T otal orders received: $14.3 billion •T hird year in a row to exceed $10 billion •T he only company in the shipbuilding industry to exceed its order target by 30% Summarized Financial Statement Key Financial Ratios (Unit: Million KRW) 2012 2011 2010 Current Assets 7,160,493 7,617,976 8,103,089 Non-current Assets 8,961,735 9,041,752 7,719,495 Total Assets 16,122,228 16,659,728 15,822,584 Current Liabilities 8,172,670 9,519,608 9,236,306 Non-current Liabilities 3,395,300 2,638,078 2,559,457 Total Liabilities 11,567,970 12,157,686 11,795,763 Share capital 961,954 961,954 961,954 Share premium (42,923) (43,276) (31,399) 44,940 60,214 111,143 3,707,642 3,602,822 3,034,830 Non-controlling Interests (117,355) (79,672) (49,707) Total Equity 4,554,258 4,502,042 4,026,821 16,122,228 16,659,728 15,822,584 Reserves Retained Earnings Total Liabilities and Equity 2012 2011 2010 87.62% 80.02% 87.73% 254.00% 270.05% 292.93% 33.71% 26.25% 20.54% 3.14 9.27 7.40 Operating Income Margin 3.46% 7.83% 9.23% Net Income Margin 1.25% 4.66% 5.97% ROA 1.09% 3.89% 4.90% ROE 3.86% 14.40% 19.27% Sales Growth 1.11% 7.03% Operating Income Growth -55.34% -9.17% Net Income Growth -72.87% -16.47% Total Assets Growth -3.23% 5.29% Current Ratio Debt-to-Equity Ratio Stability Total Borrowing to Total Assets Deposit Interest to Operating Income Profitability Growth * Based on K-IFRS Summarized Income Statement (Unit: Million KRW) 2012 2011 2010 Sales 14,057,819 13,903,268 12,989,486 Cost of Sales 12,921,887 12,269,143 11,175,000 1,135,932 1,634,125 1,814,486 649,667 545,387 615,889 Gross Profit SG&A Expenses Operating Income 486,265 1,088,738 1,198,597 Non-operating Income 1,525,353 1,385,881 1,320,283 Non-operating expenses 1,746,522 1,477,039 1,478,713 Income before Income Taxes 265,096 997,580 1,040,167 Income Taxes 89,243 349,325 264,131 Net Income 175,853 648,255 776,036 * Based on K-IFRS Total Assets Total Equity Sales (Unit: Billion KRW) (Unit: Billion KRW) (Unit: Billion KRW) 16,122 16,660 14,058 4,554 4,027 12,990 4,502 13,903 15,823 2010 2011 * Based on K-IFRS 2012 2010 2011 2012 2010 2011 2012 Daewoo Shipbuilding & Marine Engineering 2 Building Real Information 2013 Sustainability Report 34 - 35 UP Credibility It has been 30 years since establishment of the Central Research Laboratory. This laboratory, named the DSME Shipbuilding/Marine Facility Laboratory in December 1982, is the center of constant and innovative shipbuilding and offshore plant research. DSME plans to increase research investment in quality and performance of projects forecast to be the future. Words from an Executive Total eco-friendly technology development investment as a percentage of investment in technology development Technology Slogan Creating unlimited value and ocean technology 18.11% Total technology manpower ‘Challenge the Ocean, Change the Future’ 400 Bangeun Jung, Vice President, Chief Technology Officer R&D Cost (Unit: KRW 1 million) Registration & Acquisition of Intellectual Property R&D investment / sales [R&D cost ÷ current sales x 100] 101,612 0.7% 2011 102,395 0.7% 0.7% R&D Performance ▶ DSME Smart Ship System & Service System Development (I) ▶ Research on low-noise and vibration on cruise ships ▶ 5-axis smart robot offline programming system ▶ Energy-saving temperature control air jacket ▶ High-performance air jet nozzle for cleaning Utility Models Total Domestic Applied 931 397 1,328 Registered 121 18 139 Overseas Applied 71 x 71 Registered 14 x 14 1,137 415 1,552 Total 2010 87,803 Patents Rights 2012 ▶ DSME LNG FPSO design technology for sulfur recovery and liquefaction process ▶ Robotic steel pipe welding system ▶ Eco-friendly vessel system *O nly patents and utility models applied for and registered for domestic and overseas in 2012 are recorded. Overseas applications include PCT applications. “Providing the world’s best engineering solutions.” “Creating a first class EPCIC company maximizing product value and prioritizing engineering.” These are the mission and vision for the technology development organization. The starting point is to develop and increase engineering-centered marine EPCIC competency. The Technology Division is devoting itself to establishing a foundation for ocean-based design and developing foundational technologies in such areas as logistics, installation, and sub-sea through our R&D center. We are establishing global engineering networks through opening of a Jakarta engineering center last year and a Houston engineering center this year. Towards increasing our technological competency, we seek projects such as enhancement of vessel fuel efficiency and the Boil-Off Rate savings for LNG vessels. We also focus on cost-efficiency, quality improvement, supply management, and risk management. Development and management of technology talent are fundamental activities to all of these projects. Significant weight is put on managing core EM personnel, enhancing competency, providing opportunities for collaborative industrial-academic research, providing a training program at advanced engineering institutes, mentoring, and offering positions at DSME to subcontractor employees who perform well. Earlier this year, the Technology Division was assigned procurement responsibilities as part of DSME’s EPCIC goals, allowing us to look at all cost dimensions and seek synergy through collaborative systems from sales and design to procurement. The Technology Division will continue to be the center for technological competency and innovation for DSME. 2 Daewoo Shipbuilding & Marine Engineering Real Information 2013 Sustainability Report Technological Competitiveness KEY FOCUS KEY PERFORMANCES DSME is on track to becoming an offshore EPCIC specialist through development of several new products, and reaching new markets. •S trengthening capabilities of key design research organizations •A total of 9 best-in-the-world products, including FPSOs • 18,000 TEU containership, designated as one of Korea’s 10 new technologies • 9 ships chosen as the “best ships” produced in 2012 DSME runs a central research institute of 400 researchers, with 4 major research areas. Ship & Ocean R&D Institute Researching and developing infrastructure, design technology and new products including ship models / structure / fluid / vibration noise / mechatronics and innovative product research Information Technology Team Responsible for all IT-related tasks and ship/offshore products. Researching and developing design systems, production systems, IT integration, ICT planning and systems integration Energy System R&D Team Researching and developing gas technology, offshore plants, subsea technology and HSEQ required for new business Industrial Technology Research Institute Researching and developing automation of hull assembly / welding / painting; welding techniques / devices / deformation control and calibration techniques; measuring equipment / technology / instrumentation; anti-corrosion technology, eco-friendly / energy-reducing research, robotics research Achievement & Performance in 2012 1) Ship & Ocean R&D Institute Research on application of DSME Duct, fuel-efficiency devices, standard design for 170K Arctic LNGCs, a 38 meter wide drillship, DSME-developed Semi Rig, DP3 Automated Location Maintenance system, semisubmersible structure power line interpretation system, NO96 Type CCS (Cargo Containment System), BOR (Boil Off Rate) reduction technology, high manganese used IMO B type Tank development, research on low vibration for cruise ships, active top bracing, low temperature-retrieval systems and power generation from ship waste. 2) Information Technology Team Drilling & well control simulator, operational management systems for ships and offshore plants, model-based collaborative systems, next generation CAD systems, a comprehensive financial system, and creation of an environment for smart shipbuilding. 3) Energy System R&D Team Environmentally-friendly shipbuilding system technology for reduction of VOCs (Volatile Organic Compounds) and Nox (Nitrogen oxide), LNG and FPSO systems, efficient BOG (Boil Off Gas) reliquefaction device, ACT-IB Mock-up system, marine nuclear power system, floating gas-complex thermal power generation plant, safety evaluation and implementation of designs for ocean floor production plants, Riser Engineering, FEED research on lower structure of wind power generators, exploration of deep sea mineral resources, a seabed production simulator, and ocean floor foundation design technology. 4) R&D Institute We are conducting research on shipbuilding and offshore production systems with the ultimate goal of efficiency and employee safety. To this end, DSME has undertaken such R&D projects as SAW development and application, Small feeder development and applications for wire routing, development of next-generation auto carriages, ocean joint deck level and draft monitoring system, a welding robot system and extended applications, a robot for electronic precision welding, and a robot for the Yeosu Expo. Future Goals & Outlook Based on competency of the central R&D center and our research organizations, DSME is working hard to promote sustainable and strategic research and development of core technologies that will lead the future in shipbuilding and related industries. With LNG-powered ships embedded with core technologies, the LNG-FPSO, LNG-FSRU, arctic ships (LNGC, B/C, tankers, drill ships), and cruise ships, DSME is well on its way to becoming a professional EPCIC firm to dominate ocean-related industries by offering new products and entering new markets. 36 - 37 Daewoo Shipbuilding & Marine Engineering 3 Real Information 2013 Sustainability Report 38 - 39 Adding V alue DSME listens to its clients through various channels, and prioritizes customer satisfaction in the whole business process to provide the best value through products and services that fit client needs. Our quality philosophy Quality Philosophy: Key Words Words from an Executive Fulfill promises made to our customers before they ask Independence Client Loyalty Remember that each employee is responsible for DSME quality Pride Continuously research ways to improve product & service quality Wansoo Ryu, Vice President, Chief Business Officer Do it right the first time QA/QC Certificates Remember that we are producing the world's best products at a world-class shipyard Certification ISO 9001 QMS CERT Certificate of Welding Defense Quality Assurance System Certification Certification of Accreditation as a Calibration Laboratory Certificate of Accreditation as an International Test Laboratory Organizations DNV Certification Registrar G.L. Classification Defense Agency for Technology and Quality Korean Agency for Technology and Standards Korean Agency for Technology and Standards Details Quality management system certification (vessels, industrial Welding of vessel structures, pipeline welding Vessel design and building (destroyers, patrol Length of vessel, angles, other length measurements, torque, pressure, vacuums, direct currents, impedance, alternate currents and voltages, low frequency and 51 other items in 10 categories Mechanical property test of metal and metal product/chemical test for metals and alloys machines, offshore & onshore structures, design, manufacturing, buildings, plant installation and services) (Pipeline system Classes I – III) boats, escort warships, crane boats, dredging barges, submarines, submarine rescue ships) When customers turn their attention away from us, this is the most serious crisis. To focus on what our customers want, we incorporate quality management into our business management, thus bringing us closer to our customers. As the world economy rapidly changes, there is no guarantee that today’s top ranked firms will remain so tomorrow. We have often witnessed the collapse of firms which had previously established quality supremacy and were in the top position. We have hosted various meetings with our clients and our people (including those in our subsidiaries) have undergone training in quality awareness, showing our dedication to product quality and customer trust. DSME is committed to three fundamental principles: First, we are committed to quality fundamentals. Trust grows from being faithful to the basics and to principle. Second, we will do nothing to compromise quality. We hold to the principle that no product leaves DSME if quality has not been secured. Third, DSME is oriented to embrace the best quality. We want the owners of our products to know they can be proud of the world-class quality of their purchase. Gaining a new customer is much harder than losing one. With this in mind, our managers and employees work hard to build cooperative relationships with our client base. 3 Daewoo Shipbuilding & Marine Engineering Real Information Customer Satisfaction 2013 Sustainability Report KEY ISSUES & PERFORMANCES Active communication through various channels means that DSME provides its clients with top quality products and services that meet their needs. Training allows us to improve every level of quality and innovative technology. • Optimization of quality management system (QMS) -A uthentication and maintenance of ISO9001 QMS and Defense Quality System, periodic investigation of internal quality management and assurance system •R eal-time monitoring of overall quality control information through ERP • Client communications channel -L istening to clients (through ship owners, staff, subcontractors) -C ustomer requests during construction: e-QISS, PCS -H andling of complaints from customers after delivery: e-A/S net Achievement & Performance in 2012 1) Optimization of quality management system DSME is dedicated to giving our clients top class products and services through an optimized quality management system. DSME has continuously extended its ISO9001 quality management system since initial certification in 1992, through regular monitoring and improvement. Our real-time quality monitoring system allows gathering of first-hand quality information (including Test Information) as well as all influencing data. Aggregate project information on inspections and quality is systematized to facilitate sharing with all departments. 2) Client communication channels Carrying out client quality requirements means that quality management must be top priority. Quality is the barometer measuring the degree of partnership between DSME and its clients. Clients make requests to DSME through its webpage, in real-time, and according to whether the request is regarding ongoing construction or after delivery. Requests are dealt with as soon as possible by a coordinator, until the client is satisfied. DSME surveyed ship owners, project managers, subcontractor representatives and suppliers in 2012 as part of our Voice of Clients (VOC) program. Feedback was immediately reflected in production, and action status is constantly monitored. In addition, quality agents gain skills through regular seminars, and then pass them on to colleagues in our efforts to have one quality agent per item of equipment. The individual quality agents are onsite DSME representatives whose activities maintain the highest quality at every level. Items e-QISS Customer PCS 2012 QM Quality Recognition training 470 people Quality Technology seminars 93 seminars QM Expert Development 38 items of equipment LINE QC training 1,330 people Pre-project internal QM training 242 sessions Pre-project external QM training 90 sessions QM training at Technology Education Institute After Delivery -Q M personnel: group study, seminars, training to develop QM expertise - Maintenance and training of LINE QC - Quality training before and after projects - On-the-job training of new recruits - Training for subcontractor recruits -T raining for technicians at DSME’s Technology Education Institute 3) Quality assurance training DSME conducts regular quality awareness training for production workers and managers and continuously revises this training to bring the skills of all production workers and managers up to customer expectations. In 2012, DSME’s quality inspectors underwent additional training that focused on “Back to the Basics”. Training for new subcontractor and vendor employees Under Construction • Training for quality assurance 20,311 people 930 people Future Goals & Outlook e-A/S net 1) Building a quality-oriented corporate culture “The pursuit of quality will become a corporate culture.” – DSME CEO, Jaeho Ko Several different quality campaigns are in the works to keep quality in the minds of our employees, such as a contest to find a good quality slogan and a photo exhibition. 2) Proactive communication DSME believes that anticipating and addressing customer requests before they come are the best ways we can serve. Quality presentations, on-site customer visits and otherwise listening to our clients are important parts of our plans in 2013. Feedback from these communications will be reflected immediately in production, and utilized to improve quality. 3) Quality Management Training DSME is seeking creative ways to train new hires online and increase quality awareness of all employees to maintain top quality of our products. This level of quality is maintained through strict annual inspections of our quality management system. 40 - 41 Daewoo Shipbuilding & Marine Engineering 4 Building Real Information 2013 Sustainability Report 42 - 43 UP Tomorrow If we do not to take people and the environment into account, growth is meaningless and ultimately unsus tainable. DSME works constantly to identify HSE issues and solutions through systematic, professional health, safety, and environmental management. Waste Management & Recycling HSE Manpower (334 personnel) Recycling year: Tons General affairs (1) 2010 VOC Emissions (Unit: tons) 116,187 Planned emissions limit for 2012 8,328 Actual emissions in 2012 2012 Administration (82) “H” Health (29) Words from an Executive 98,016 First agreement period (2007 ~ 2011) average annual emissions amounted to 8,767 “E” Environment (44) 2011 106,660 Healthcare (16) Total waste (tons) 2010 156,286 “S” Safety (260) Technicians (236) 2011 151,220 2012 146,653 7,110 ▶ DSME realized a 19% reduction beyond its original target for the first agreement period. 2012: 433,239 tCO2eq 2013 target: 509,733 tCO2eq Management of Greenhouse Emissions HSE person manages 91 DSME employees (based on 29,644 DSME and subcontractor employees - Including HSE support, one HSE person manages 61 people 19 Legally-appointed safety & healthcare managers - 6 DSME safety managers - 5 DSME health care managers - 8 Subcontractor safety managers HSE commendations from government and other agencies ▶ February 2012 ISO50001 certified ▶ June 2012 Awarded appreciation plaque by KOSHA Chairman ▶ June 2012 Commendation from governor of South Gyeongsang Province for blood donations ▶ August 2012 Granted “AAA rating” in sustainability by Eco-Frontier HSE Recognition from major client ▶ October 2012 Granted top spot in “Green Ranking” in Machinery and Shipbuilding by Joongang Daily Newspaper ▶ November 2012 Received “Excellent” award from the Ministry of Public Administration & Security for our exemplary safety culture ▶ December 2012 Declared again an “Excellent Institution” for “Green Wheel” ▶ October 2012 Contractor Safety Award from ENL (ExxonMobil-Neftegas) (two consecutive years) Donghyuk Park, Chief Production Officer “I believe that HSE is fundamental to guaranteeing health, life and happiness for our managers and employees.” With this in mind, DSME works untiringly towards a strong HSE organizational culture. Our primary objective is to prevent serious accidents in our workplace that come as a result of poor habits and moments of carelessness. Such accidents separate people from their families forever, or at least irreversibly change lives. We are working hard to create a safe organizational culture and habits so people will recognize that safety is our most valued priority. To prevent injuries and chemical leaks from carelessness, we continuously look for hazards onsite and make exhaustive preparations to improve our working environments. Through mindset changes and other initiatives, we practice HSE daily as we make our shipyard the safest, healthiest, and cleanest in the world. Thus, management is becoming more HSE-oriented and leading DSME to become an organization that impresses all of our people, including me. 4 Daewoo Shipbuilding & Marine Engineering Real Information HSE Management DSME recognizes HSE as an important area offering opportunity for sustainable corporate growth. 44 - 45 2013 Sustainability Report KEY ISSUES KEY PERFORMANCES •H SE policy: Create a safe and healthy workplace •P roduction management HSE policy: “A workplace with a level of safety that impresses clients and me.” •2 013 goals: ‘ZERO’ serious accidents, advance preparation and strengthening of HSE •A ccident rate: 0.15% •H SE safety mileage awards: KRW 1.68 billion (*from a budget of KRW 2 billion, the largest in the nation) •G reen Management System (GMS) Certification HSE Management Environment DSME’s specialized HSE management system effectively handles activities related to safety, health and the environment. HSE personnel are also deployed onsite to ensure implementation of HSE standards on each project. DSME endeavors to protect the environment in all business activities to improve future prospects and increase the standard of living. We, the management and staff of DSME, value, respect and care for every person and stakeholder and all our HSE activities will continuously serve and promote these core values. Environment Vision & Strategy DSME vision in HSE management is “DSME - The Eco-friendly Global Leader”. The company realizes its longterm goals in phases by focusing on these strategies: a pollution-free workplace, green management of its global operations, and eco-friendly competitiveness. We shall... Long-term Eco-Friendly Vision DSME HSE Credo • The Golden Rule of HSE: Never, under any circumstance, compromise any HSE standards. • Incident Prevention: Proactively take accident prevention measures by identifying hazards and risks and immediately eliminate or mitigate any dangerous elements. • Health Management: Continuously strive to improve the work environment, create an incident & injury free workplace, and enhance the quality of life and health of every person. • Environmental Care: Proactively engage in environmental care activities to create a pollution-free eco-friendly shipyard. • Individual Commitment: Each conduct ourselves in a manner consistent with our HSE principles and standards. Vision DSME – The Eco-friendly Global Leader Pollution-free workplace •ISO14001 Certification •Cutting greenhouse gases & saving energy •Recycling of resources •Enhancement of "green" partnerships with subcontractors •ISO50001 Certification HSE Organization CEO Chief Production Officer PhaseⅠ “Green” Infrastructure •Subcontractor Safety Committee •Group Safety & Health Committee Environmental Management Group HSE Operation Team HSE Coordination Group Health Management Group Eco-friendly competitiveness •Eco-friendly designs, procurement and production •Expansion of business in wind power and other renewable energies Long-term Eco-Friendly Management Goals 2011 - 2013 •Industrial Safety & Health Committee Green management of global operations Safety Operation Group Production HSE Planning Group Production HSE Group Production Team HSE Groups • Building a “green” management system • Observance of legal environmental regulations • Zero environmental accidents • Increase recycling of resources • Training & awards 2014~2017 Phase Ⅱ Optimizing Eco-friendly Management • Greenhouse gas & energy management throughout all processes •Introduction of energy efficient equipment & facilities •Implementation of emissionstrading system •Build an eco-friendly zone near workplaces •Increase effectiveness of environmental technicians 2020 Phase Ⅲ Eco-friendly Heavy Industry Group • Introduction of CO2 emission reduction program • Increase use of renewable energy • Increase production of ecofriendly vessels • Eco-minded management of subsidiaries Daewoo Shipbuilding & Marine Engineering Real Information Environmental Risk Management (Environmental Monitoring) DSME has set its environmental pollution levels below legal requirements, strengthened its pollution prevention activities, and now issues formal written requests for countermeasures to prevent recurrence when an incident occurs. In addition, according to the company’s environmental management program, DSME investigates the influence of working processes to minimize environmental damage onsite and in neighboring areas and manage environmental hazards as they appear. Results of environmental monitoring within the yard and its environs (2012) • Air quality (presence of PM, SO2, NO2, CO, O3): Content in the air around the yard was below legal requirements. • Volatile Organic Compounds (19 items): low concentration of VOC’s around the workplace compared to indoor air quality in non-manufacturing industries. Benzene too fell within the standards set by the Ministry of Environment. As the patterns of air quality during tests are different between our painting facilities and the neighboring area, so we have determined the surrounding areas are not affected by the painting facilities. • Contaminated soil: Cd, As, CN, Cr6+, and Hg not detected. Levels of Cu, F, Ni, Pb and Zn were within legal limits. 46 - 47 2013 Sustainability Report • Voluntary greenhouse gas inventory In 2010, DSME was the first in the shipbuilding industry to build an in-house greenhouse gas inventory according to international guidelines based on ISO14064, IPCC Guidelines, and WRI / WBCSD GHG Protocol. DSME’s methods of calculation and results of GHG emissions were third-party verified every year between 2008 and 2012. • Response to GHG Energy Target Management DSME became subject to the government GHG Energy Target Management in 2011. We completed verification after finishing the GHG Emissions statement for 2007-2011. DSME now systematically measures GHG emissions as well as reduction targets to aid in gradual reduction of GHG emissions. Despite the increase in high value-added drill ships and offshore plants in 2012, greenhouse gas emissions (433,239 tCO2eq) and energy usage (7,421 TJ) decreased over 2011. This can be attributed to our efforts to build an eco-friendly workplace through introduction of high-efficiency lighting, management of peak electricity use and implementing EMS activities for energy efficiency. • Greenhouse Gas Emissions in 2012 Prevention of environmental accidents & countermeasures Observance of legal standards & environmental goal setting •Daily inspections of work areas •Measurements & reports on unacceptable environmental conditions, and follow-up countermeasures •Written requests issued for correction •Maintaining standards on emissions into air, water, soil •Maintaining standards on harmful chemical emissions •Analysis & measurement by DSME's R&D Institute •Target: 30% below legal standars Emission Activities Okpo Yard Environmental management program Environmental management of environs •Investigation into environmental pollution in every work process •Plans for reducing environmental pollution •Training on environmental protection •Inspection by external organizations •Measurement & evaluation of air, water & marine environment management in surrounding areas Gathering / monitoring results & feedback 1) United Nations Framework Convention on Climate Change • Master plan for responding to climate change DSME was designated as a company for greenhouse gas and energy management to comply with government’s Framework Act on Low Carbon, Green Growth. DSME is carrying out a gradual reduction of greenhouse gas emissions as part of the master plan established by the United Nations Framework Convention on Climate Change. 2007-2009 PhaseⅠ Built foundation for management of greenhouse gas emissions 2010-2013 Phase Ⅱ 2014-2016 Phase Ⅲ Response on target management/ Reduction of greenhouse gas emissions Advanced response to UN Framework Convention on Climate Change / Execution of emissions trading scheme Established management of greenhouse gas emissions Set programs and goals to reduce greenhouse gas emissions Goal to meet reduction target for greenhouse gas emissions - Configured climate taskforce in shipbuilding sector - Built voluntary greenhouse gas inventory - Development of greenhouse gas & energy management system - Carried out greenhouse gas reduction project - Greenhouse Gas Statement / participation in Carbon Disclosure Program (CDP) - Stay within emissions allowance - Implement clean projects related to climate change - Carry out emissions trading scheme Total Energy Use(TJ) Electricity 231,014 4,757 Gas burning 11,367 195 Liquid burning 15,872 231 Transportation (road) 18,628 265 Transportation (ship) 133,470 1,864 Other 17,153 Seoul Head Office 2,534 50 Okpo Apartments 2,376 42 Visitors’ Quarters 825 17 433,239 7,421 Total Achievement & Performance in 2012 Total Emissions(tCO2eq) • Emissions Trading & Participation in Carbon Disclosure Program (CDP) The Emissions Trading Scheme to be conducted by the Ministry of Knowledge Economy will start in 2015. DSME participated in the first and second emissions trading project to devise the best ways to engage in emissions trading. In addition, DSME as an eco-friendly company actively honors its commitments to low GHG emissions, energy consumption, and response strategies, such as the Carbon Disclosure Program (CDP). • Greenhouse Gas & Reduction of Energy Use About 40% of electricity and approximately 700 tons of CO2 greenhouse gas emissions per year have been reduced through research and development on cleaning with air injection nozzles. Internally developed cooling vests, with the Vortex Tube Cooler, are distributed to production workers and are ideal for efficient, low-cost cooling of individual personnel during the summer. They can reduce 43% of the air consumption used on the yard, resulting in a reduction of CO2 emissions by approximately 6,500 tons per year. In each production line, there has been an active movement to reduce greenhouse gases through enhancement activities. DSME reduces energy by paint drying with air circulation ventilators, increasing the use of automatic blasting equipment, minimizing unnecessary equipment operation and utilizing engine room vacuum cleaners, as well as encouraging the use of bicycles to get around the yard. DSME also reduces CO2 emissions by 80 tons every year by shortening test durations through concentration of similar tests, minimizing the operation of heaters and generators. Daewoo Shipbuilding & Marine Engineering Real Information • Greenhouse Gas Energy Management System (GEMS) In March 2012, DSME developed GEMS, a program which allows it to manage, in real time, GHG emissions, facilitate response to greenhouse gas regulations and otherwise optimize management of greenhouse gases. DSME engages in energy-saving through control of utilities and energy consumption, reports on its performance in the past, and makes plans on what it will do in the future. 2) Reducing costs through recycling KRW 3.42 billion has been saved through recycling. This is 162% of the original 2012 target. (Unit: KRW 1 Million) Recycled Plastic & Batteries Recycled Water 125.7 5.9 179 2,200 822.5 180 7.5 180 2,110 2,044.5 1,083 126.9 38.4 129 3,420 222.2 131.7 70.5 511.8 71.8 Average 162% Recycled Wire Recycled Materials 2011 (actual) 903 990.6 2012 (target) 920 2012 (actual) Actual as % of target Recycled Oil Total 3) Secondary voluntary VOC reduction agreement Because large shipbuilding painting facilities are not considered to be emissions-producing, a voluntary agreement for consistently reducing volatile organic compounds (VOC’s) is necessary. DSME signed the 1st agreement for VOC reduction with the Ministry of Environment in 2007 and has decreased emissions to 8,767 tons for the 5 years to the end of 2011, which is 3.2% lower than the objective, but equals a 34.9% reduction in total shipbuilding emissions. In 2012, actual emissions (7,110 tons) were 19% lower than the original target (8,328 tons). With the 2nd agreement signed in 2011 but in effect between 2012 and 2016, DSME is reducing its emissions to 13% less than the 2011 actual emissions (8,767 tons). DSME has invested 5.89 billion KRW in consistently reducing VOC’s, through development of eco-friendly paint, reduction of paint used and wasted, employee training and process optimization. VOC Emissions Invested amounts (Unit: tons) Measurement (KRW billion) 2007-2011 Average 8,767 8,328 7,110 Actual Discharge Planned Discharge 17.36 15.64 15.6 8,151 7,976 7,801 7,625 7.97 6.32 2012 2013 2014 2015 2016 2007 5.89 2008 2009 2010 2011 2012 2013 Sustainability Report 4) Air quality management In order to minimize the emission of air pollutants during working processes, DSME operates 89 items of air pollution prevention equipment at over 99% efficiency. In 2010, DSME began using low-sulfur fuel, which does not emit SOx, as refrigerant. DSME utilizes alternative substances which do not deplete the ozone layer. In 2012, approximately 22.6 tons of dust was discharged. DSME sets its own standards 30% better than the legal requirements to further minimize emissions. In accordance with Article 35 of the Clean Air Conservation Act (emission fines), DSME reports its emission of air-pollutants to the South Gyeongsang provincial government. 5) Water quality management Wastewater produced during working processes is treated at a treatment plant on the yard. Cleanup is 30% better than legal requirements, and a combination of biological and chemical methods are used. Treated water is reused for ballast within the yard. 6) Soil management There are 50 fuel storage tanks on the yard, and DSME conducts regular and detailed inspections of the soil nearby, as well as groundwater. Soil contamination is regularly measured by an inspection agency designated by the Ministry of Environment, which gave “Acceptable” ratings for the 2 inspections last year. 7) Introduction of a chemical substance management system DSME has built a computerized information registration system for chemical management, keeping MSDS (Material Safety Data Sheets) mistakes or omissions to a minimum and allowing for safe use and storage. 8) Cell phone donation campaign DSME collected 154 used cell phones from May to November last year, with all proceeds from their recycling and sale donated to the Korean Salvation Army. 48 - 49 Daewoo Shipbuilding & Marine Engineering Real Information 9) Environmental evaluation and accounting • Environmental Performance Index Performance Index Category EMI (100) MPI (50) • Environmental Accounting Classification EMS Index (20) ES Conformity Index(5) EAI (5) Resource Use Index(6) Hazardous Substance Use Index(4) Waste Discharge Index(15) Air Quality Index(4) Sea Water Quality(3) *Legend EMI: Environmental Management Index MPI: Management Performance Index OPI: Operation Performance Index EPI: Environment Performance Index EMS: Environmental Management System Index ES: Environmental Standards EAI: Environmental Accounting Index Soil quality (3) Detailed Items 1.Suitability of EMS plan 3.0 3.0 2.4 3.0 2. Implementation Rate/schedule 6.0 6.0 4.8 6.0 3. Satisfactory level of implementation 6.0 6.0 4.8 6.0 4. Regular management 5.0 4.0 4.0 5.0 1. Violation of regulations 3.0 2.4 1.8 1.8 2. Fines 2.0 0.8 0.0 0.0 4. R&D (process / product improvement) 1. Environmental expenditures 3.0 0.0 0.5 1.5 2. Environmental benefits 2.0 0.0 0.0 0.0 5. P rotection of the global environment (global warming / ozone layer) 10.0 20.0 20.0 20.0 2. Environmental cleanups 5.0 2.0 10.0 10.0 1. Information communicated with residents (Onsite visitors) 1.5 1.2 3.0 1.2 2. Frequency of contact with stakeholders (Environment-related) 1.5 1.2 2.2 2.5 2 4.0 2.8 2.4 •Steel 1.5 2.4 3.0 2.4 •Paint 1.5 2.1 2.1 2.4 2. Water 1.5 2.7 2.7 2.4 3. Energy 1.5 3.0 2.7 2.7 1. Toxic chemicals 4.0 8.0 8.0 8.0 1. Waste generation volume (basic unit) 4.0 8.0 8.0 8.0 2. Recycling rate 4.0 8.0 4.8 2.6 3. Water recycling rate 4.0 1.6 0.0 0.0 3. Community landscaping 4. Waste separation efficacy rate 3.0 4.8 6.0 6.0 1. Savings from prevention activities 1. Requests to improve environmental incongruencies 1. Major raw materials 1. Air pollutant emissions •Total dust (discharge facility) 3.0 6.0 3.6 4.2 •Total SOx emission (discharge faility) 3.0 1.2 6.0 6.0 •Total COD emissions (waste water) 3.0 0.0 1.2 0.0 •Total BOD emissions (waste water) 3.0 0.0 5.4 0.6 •Total SS emissions (waste water) 3.0 0.0 0.6 5.4 •Concentration of PM10 1.5 1.5 2.1 1.2 •Concentration of SOx 1.0 1.0 2.0 2.0 •Concentration of ozone 1.5 1.5 2.4 0.0 •Concentration of COD 1.5 3.0 2.7 3.0 •Concentration of DO 1.5 1.8 0.6 0.3 •Concentration of BTEX 1.5 3.0 3.0 3.0 •Concentration of TPH 1.5 2.4 0.0 0.0 100.0 112.6 123.2 119.6 2. Water pollutant emissions EPI (10) Amount 2012 1. Surrounding air quality 1. Surrounding sea water quality 1. Soil quality Total 1. Environmental management system activities (auditing / labor costs of supporting departments) 2. E ducation & Training (Environment-related internal/ external education) Preparations against Pollution 6,214,259 3. Energy / Resource saving (Reduction /Recycling activities) 6. Landscaping Protection from pollution 29,557,642 and cleanup activities 14,600,910 87,146 548,681 44,124 5,994 5,610,000 5,460 0 1. Investment in environmental improvement 2. O peration of pollution prevention facilities (Depreciation/ maintenance/ repairs/ staffing/ power etc.) 7,368,884 3. Costs of environmental measurements (internal/ outsourced/ automated) 4. D isposal of production waste (outsourced disposal/management) Environmental risk management Amount 1,419,864 379,143 5,433,019 1. Environmental pollution prevention / Restoration 74,390 2. Environmental dues/ penalties/ fines 12,011 3. Legal compliance and management of information 1. Environmental reporting/Annual Report 745 40,500 2. Social contribution Social contribution costs Expenses for Environmental Impact Air/Water Pollutant Emission Index(15) (Unit: 1000 KRW) Activities 2011 3. Environment-related civil complaints OPI (40) Amount 2010 Environmental Costs Stakeholder Index(5) Item Cost Type Baseline year Expenses for Environment Environmental Activity Index(15) Details of assessment 50 - 51 2013 Sustainability Report Savings from 3,753,616 environmental activities 8,655,327 3,753,616 - Donations and assistance for environmental groups -E nvironmental preservation (community/ environmental services) - Regional collaboration - reducing paint waste - recycling waste water 2. Increased revenue from recycling - waste oil and paper 8,614,827 0 3,499,904 253,712 Daewoo Shipbuilding & Marine Engineering Real Information Safety Achievement & Performance in 2012 DSME conducts monthly, quarterly, and semiannual evaluations on HSE management performance by team and communicates the need for safety awareness to its workforce through various activities including management messages on safety, weekly safety campaigns during the morning commute, creation of individual safety statements, UCC contests and the HSE Golden Bell. As a result of those activities and for the first time since the Safety Mileage program was introduced, 1,000 days of zero accidents were achieved by one group last December. The company-wide accident rate also decreased by 35% over 2011. Third-party audits of our HSE management system showed 4 cases of non-compliance with requirements in the first half of 2012, which decreased to 0 cases in the second half. Areas in which DSME is performing well, increased from 5 to 11 in the same period. 1) Strengthening HSE awareness programs • Expansion of IIF (Incident & Injury Free) Education to all employees (executives, managers and supervisors, new hires) • “Second Chance at Life” program (174 persons since July 2012) • Safety training for onsite supervisors (2,540 persons) • Safety training for management, team leaders and subcontractor representatives (450 persons/quarter) • Refresher training and seminar for IIF instructors (February: 84 persons) • Safety training for foreign employees (2012 total: 1200 persons) 2) Improved accessibility of HSE education for foreign personnel • DSME has produced and distributed 27 videos on HSE, and distributed guidebooks for foreign employees from 6 countries: Vietnam, Uzbekistan, Nepal, Thailand, Myanmar and Sri Lanka. 3) Strengthening HSE coordination activities • HSE Coordination activities: regular safety inspections and meetings for each project • Integrated HSE Workshop Team (IHWT): bi-monthly safety inspections and meetings • Monthly safety campaigns with client participation Healthcare Achievement & Performance in 2012 A To-Be Process Map for healthcare has been established with the health of our workforce and their families in mind. DSME has an onsite center for healthcare management against cardiovascular disease and other illnesses, which includes off-site subcontractor employees living in company housing. Employees (and their spouses over 35 years of age) also receive medical check-ups at least every two years. To-Be Process Map for Health Management Managing system through KPI (managing PDCA cycle) Health measurement database P Database for follow-up management Health center database Management of medical results D Evaluation of individual health C A Management of current work and lifestyle Health promotion program DSME, in cooperation with local agencies, conducts various campaigns aiming to improve the health of our employees and management. These campaigns include emphasis on being smoke-free, moderation in alcohol, nutrition, obesity, cardiovascular disease, and overall health. Supporting Agencies Master health promotion program Onsite Clinics Geoje Healthcare Center Program planning West Gate Health & Fitness Center Gyeongnam Red Cross Program operation Smoke-free Smoke-free Program (Onsite clinic/Geoje Public Healthcare Center) 4) Annual HSE forum • DSME’s HSE Forum is a time to share HSE Best Practices with Korean and international clients, DSME employees, industry HSE representatives and DSME’s partners. 52 - 53 2013 Sustainability Report Moderation in alcohol Nutrition Avoiding Obesity Alcohol moderation program Nutrition clinic Physical exercise (Onsite clinic) (Onsite clinic) (West Gate Fitness Center) Cardiovascular health Cardiovascular disease prevention (Onsite clinics) General health campaign Social Contribution Health promotion Blood donation (Geoje Public Healthcare Center) (Gyeongnam Red Cross) HSE Prospects and Objectives Recent news of industrial chemical spills and explosions in different countries has increased awareness of the need for HSE and our clients consider satisfactory HSE performance as a bidding prerequisite. In addition, the increase in new-concept vessels and projects brings job site changes and additional safety issues, such as those connected with an increased number of confined spaces and work at height situations. DSME is working to increase awareness about accident-free possibilities and overall safety management across the company, through the following programs: - Giving more responsibility and authority to the production divisions to develop an HSE-aware workforce - Our safety incentive program (“Safety Mileage”), which has been running for 3 years now - A continuously improving risk assessment system - Chemical safety management system - DSHC (DSME Smile Health-Care) since 2010 to provide an optimal working environment and put priority on employee healthcare - Improving healthcare facilities and services infrastructure. DSME is committed to raising the bar of safety among its own employees, working with its subcontractors in implementing their approved HSE plans, and with families and the community to enhance HSE communication outside the company. Daewoo Shipbuilding & Marine Engineering 5 Real Information 2013 Sustainability Report 54 - 55 G row T ogether The competitiveness of our business partners plays an important role in sustainable business success. DSME is in the process of building a system of mutual development through mutual competitiveness and sustainable cooperative relations with our partners. Strategy map for accompanied growth Strategy & Business Planning Team Financing support for partners KRW 80 Training Win-Win Growth Group Planning •Programs & guidelines on plans for mutual growth & “fair trade” •Agreement with partner companies •Government relations •Monitoring agreement observance billion 35,000 partner employees Supporting Organizations Production 계약담당 Procurement •Purchasing •Subcontractor planning •Pre-Production Subcontractor Operations •Design Training •HR development •Engineer Training Center •HSE planning Technology •Tech. planning •IT planning Finance •Treasury •Accounting Grand Prize in the manufacturing section of Korea SCM (Supply Chain Management) 4 types of guidelines for establishing fair and transparent subcontract transactions Agreement guidelines for cooperation between major enterprises and SMEs Guidelines for selecting and handling cooperating companies Guidelines for establishment of internal audit committees for subcontractors Words from an Executive Guidelines for issuing transactions in writing and record-keeping DSME won the Grand Prize in the 11th Korea SCM held on November 19, 2012, and was designated as an “excellent enterprise” in supply chain management. DSME received this award for improvements to its supply chain management, such as improvements to information accuracy for confirmation of our supply chain for outfitting materials (pipes, steel outfitting) which can seriously affect production, management method, subcontractor supply cluster, and establishment of an organization dedicated to central control of supply management. DSME has also received top marks for its system of handling unexpected interruptions in supply to ensure the supply chain is not broken. Youngryul Ko, Vice-President, Strategy & Business Planning Office “Through trust-building efforts, DSME aims to continually improve management-labor relations and mutual growth with our subcontractors, while actively engaging in economic democratization to meet the needs of the times.” We will establish independent and accountable managerial systems and focus on maximizing group value in our subsidiary operations. And in response to the government’s push for economic democratization, we will proactively seek mutual growth with our subcontractors. DSME has signed a declaration of mutual growth with our affiliated companies, something that aims at mutual respect and success between all co-signing companies involved with DSME. Presently, DSME is also increasing financial and technological aid to suppliers of our subsidiaries, through fundraising and technology transfers. Besides developing new technologies, we are also expanding our mutual growth funding and introducing four major guidelines to fulfill the agreement we made with the firms. In spite of a challenging environment to putting these plans into place, we are committed to doing our part as an engine for creating a mutually-beneficial corporate ecology. Our subcontractors are an important part of our journey to becoming a world-class EPCIC firm. Along with management-labor cooperation, this mutual growth will build trust and lead to active engagement in economic democratization. 5 Daewoo Shipbuilding & Marine Engineering Growing Together With an agreement for fair trade and mutual growth with our suppliers, DSME is actively engaged in spreading an organizational culture of “win-win” between SMEs and large enterprises such as our own. Real Information 2013 Sustainability Report KEY FOCUS KEY PERFORMANCES •C reating permanency to an organizational culture of mutual respect between suppliers and other local companies • Enhancing competitiveness of suppliers •R eceived an assessment of “Good” in co-development index evaluation •C ontributing to financial soundness of our subcontractors •E nhancing competitiveness through technology and personnel management Achievement & Performance in 2012 Future Goals & Outlook 1) Financial Support to Subcontractors DSME began fundraising for mutual growth in June 2011, and has provided actual financial assistance to subcontractors. Payments are cash-only and on a more frequent basis, further aiding subcontractor financial health. We also provide aid in the form of urgent funds for capital investment in facilities, and together with the Korean Export-Import Bank, have introduced a new program that provides low-interest loans for exporting SMEs. 1) Financial Support for Subcontractors KRW 80 billion to be provided to suppliers via the mutual growth fund and mutual success guarantee programs. 2) Technology Support for Subcontractors We have long operated indirect assistance programs like technology transfers and patent registration, and have sought comprehensive mutual growth plans including our Management Doctor policy supporting subcontractor innovation, dispatching tech professionals to subcontractors, and protection against technology leaks. 3) Training for Subcontractor Managers & Employees Besides personnel management and management training, we provide foreign employees working for subcontractors with opportunities to learn Korean and visit cultural places to acquaint them with Korean culture, helping to avoid cultural misunderstanding and facilitating closer working relationships. 4) Other Assistance Our excellent subcontractors regularly receive bonuses and awards, and guidebooks have been distributed that introduce updates to the mutual growth program and the types of assistance available. 5) Agreement Between Subcontractors & Subsidiaries As an extension of the mutual growth agreement between primary and secondary subcontractors in September 2012, we gathered subcontractor representatives to explain the aid program available to them, after which 91 primary and 319 secondary subcontractors signed an agreement for mutual growth. Previous to this, in June 2012, we held a similar meeting with our subsidiaries, involving ourselves in mutual growth activities. 2) Technology Aid to Subcontractors A program of sharing patented technology (scheduled to be expanded) includes collaborative R&D for tools and materials, expansion into overseas markets through collaborative technological development, temporary tech transfers, patent support, and a program to protect subcontractor technology. 3) Assistance in Education, Training, & Staffing •T raining on managerial practices to subcontractor managers and employees •T raining on quality and safety issues • Support for cyber education package for subcontractor employees and their children •S upport for subcontractor technical professionals and staffing activities •V isits to subcontractors and guidance for HSE activities 4) Other Support • Awarding subcontractor excellence in the fields of safety, quality, and design • Collecting and converging opinions from suppliers (hosting subcontractor representative meetings to facilitate information sharing between subcontractors and hearing requests) 56 - 57 Daewoo Shipbuilding & Marine Engineering 6 Lifting Real Information 2013 Sustainability Report 58 - 59 UP People People are the key to sustainable corporate performance. Based on this belief, DSME carries out a number of personnel development policies and strives to enhance the health of all employees. In 2012, DSME’s volunteer corps actively participated in creating a better society. Current workforce By gender Male Personnel development in 2012 Total trainees Total hours 33,352 578,867 13 Words from an Executive Female 12,049 642 By region 886 Seoul 11,662 Okpo Annual training hours for each job type Overseas 143 (Unit: hrs/person) By employment type Regular 12,398 293 Temporary “Creating a DSME that values development of EPCIC professionals, labor-management coexistence, advanced welfare, and a communicative organizational culture.” By positiontype Executives 63 5,235 Office Workers 7,100 Production Other DSME social contribution system Establishment of social contribution infrastructure social contribution calendar, individual management, social contribution fund Volunteer activities in the community (by staff) Nationwide social contributions Global social contributions Chulsang Lee, Vice President, Human Resources Support 293 As we view our employees as fundamental to becoming a world-class EPCIC firm, the HR department encourages employee-friendly policies and practices. In prioritizing hiring, retaining, and developing skilled personnel, the HR department offers diversified staffing channels for technological professionals, educational opportunities, and preferential treatment of those with technological skills, with an established reward system. To actualize labor-management coexistence, we include staff hired from outside sources who can identify HR problems on the yard, which helps DSME manage its workforce more effectively. By 2014, DSME will have a developed welfare system that provides flexibility and suitability for the increasing number of employees working for offshore-related jobs. And, as part of our fulfillment of our corporate social responsibility, we have our people engage in activities together with the community. Each unit of the HR Department has “sisterhood ties” to areas of our community, providing service activities to 20 communities. Our joint Company-Labor Union community project, “Love my Neighborhood”, involves DSME personnel engaging in a service activity each month. 6 Daewoo Shipbuilding & Marine Engineering Real Information Organizational Culture To secure a sustainable foundation for future opportunities, we put great attention and investment into employee education, and improving productivity and employee working conditions. “Joy in sharing and togetherness.” DSME recognizes that contributing to the community is part of our corporate responsibilities. 2013 Sustainability Report KEY GOALS KEY PERFORMANCES •E PCIC, DSME MBA and leadership competency for talented individuals • Improvement to fundamental competencies such as planning and negotiating, and global business communication • Communication between organizations and positions •E stablishment of an employee welfare system suited to real needs (and specifically for our production personnel) •“ Joy in sharing and togetherness” • Implementing “Love my Neighborhood” project Management of Personnel Employee Benefits Achievement & Performance in 2012 Housing DSME provides its managers and employees with opportunities in management training, language learning, domestic and overseas studies, and cyber education. We also offer retirees, our subsidiaries and subcontractors, and the families of managers and employees with individual career development. As professional competency has recently been emphasized, we are developing better professionals in Project Management (PM), Engineering Management (EM), and Material Management (MM) through provision of opportunities for quality education. DSME apartment complexes accommodate approximately 2,400 households and our 2,500-room dormitories offer gyms, laundry rooms, cafeterias, and internet cafes. Employees also have access to low-interest housing loans. Education A kindergarten, elementary, middle, and high school offer quality education, and assistance is given with tuition from kindergarten to college. Cyber education is offered to our subsidiaries, and their employees and families. In 2008, DSME acquired Koje College to produce graduates for the shipbuilding industry, and participate in research and development. DSME HR Division Medical HR Division HR Infrastructure ·Global system of employee development ·Development of business strategies and cooperative labor-management relations ·Effective Human Resource Management (HRM) HR Division Targets We run internal medical clinics and a health education center, and have close ties to a local general hospital equipped with specialized medical department. These facilities make it possible to assist in regular medical checkups and assistance with costs associated with surgery and hospitalization. Internal Health & Welfare facilities DSME operates physical therapy rooms, fitness rooms, counseling, gymnasiums, public baths, and laundry rooms. HR division for a world-class EPCIC shipbuilding / offshore specialist ·Global Leadership ·Corporate strength through individual improvement ·Internalization of DSME’s core values *EPCIC: Engineering, Procurement, Construction, Installation, Commissioning Employee Insurance Coverage DSME offers insurance coverage for industrial injuries or illness, and subsidizes personal insurance for non-work related injuries and illness. Payments into personal pension plans for employees are also subsidized. Resort facilities For rest and recharge, employees can take advantage of our memberships at 50 different resort spots. Support for family events Employees with DSME and our subcontractors are eligible for financial assistance with family events. These benefits include moving house, 60th birthday celebrations for parents, and birth of a child. Future Goals & Outlook Cultural life and leisure Skills training at DSME promotes competency in managers and employees, enhances individual growth, and develops the overall corporate competency needed to implement our strategies successfully. This training supports DSME’s vision to become a professional EPCIC firm in the field of shipbuilding and offshore production. We host various cultural events including concerts, plays, lectures, and exhibitions, and support approximately 300 internal sports and hobby clubs. 60 - 61 Daewoo Shipbuilding & Marine Engineering Real Information Prospects & Objectives If a welfare system does not address physiological needs, it would be wasteful to aim to provide for self-actualization needs. In order to cope with the existing production environment, we need mid- and long-term welfare benefit systems that are not overly-focused on saving money, nor wasteful, but are a response to employee need surveys. Regular employee feedback allows us to adjust our benefits and welfare system. We are establishing a comprehensive and reliable system of benefits that will be at the top of the industry, and adapted to meet our situation, rather than simply copied from other nations. Community Contribution Organization DSME Volunteer Corps Since DSME set up a social service group in 1993, employees have engaged in various social activities including assistance for people living in poor environments, environmental cleanup activities, supporting community welfare facilities, and building/renovating homes. Service groups include Sae-sak Sori Committee, the True Love Welfare Committee, the Technology Sharing Committee, Hope Community Service and the Underwater Service Club. In May 2003, we integrated our service groups into a single unit to promote a systematic response to the need for service activities. This new unit is known as the DSME Volunteer Corps, and captures the synergy from working together and yet retaining each group’s individual features. 2013 Sustainability Report 3) Education Information In a region lacking sufficient information on the education system, DSME answers questions from parents regarding the college entrance system and seeks to motivate students to study. This is very popular for parents in the community. 4) International Day DSME and its subcontractors host an annual International Day for foreign employees. The event aims at increasing understanding of Korea, and bringing together coworkers from the same nations. Sports events were planned for the first year, with teams divided by nations, and in 2012, the focus was on the history of Korea. Ten different nations are represented by the approximately 1,000 foreign employees who attend. 5) Blood Donations As part of our social contribution activities, DSME has organized a quarterly blood donation campaign since 2009 with the Korean Red Cross. By 2012, approximately 6,100 employees have participated, donating a total of 2,452,000 CCs. Participants donate their received blood certificates, with 1,700 certificates used to help coworkers and neighbors in need. In recognition of these ongoing donations, DSME was awarded as an “Excellent Institution” for blood donation by the governor of South Gyeongsang Province in June 2012. 6) UNICEF Cards Since 2002, DSME employees have purchased 95,000 cards issued by UNICEF, a UN organization focused on helping children. These cards are sent to children across the world. DSME Voluntary Activity Organizational Chart 7) Assistance for senior citizens who fought as students during the Korean War, and now live alone DSME has forged enduring ties with the Student Volunteer Army Association after entering a brotherhood relationship in 2010, and has provided rice and other necessities equivalent to KRW 600 million for the last 2 years to 100 households. DSME also supports the Association through active involvement in other various activities. DSME Volunteer Corps Head Deputy Head HR Support Office Director HR Team Leader Secretariat Secretary-General Leader of Corporate Culture Group Assistant Administrators 2 dedicated personnel Major Commitments to Community 1) Community-embedded comprehensive services “Love my Neighborhood” project Designed to provide customized service activities to meet recognized needs in a community, the “Love my Neighborhood” project (employee-led) began in Jisepo in November 2012. On a particular day, 460 employees repaired houses, entertained senior citizens, painted a mural, picked up trash, distributed free reading glasses, repairing school facilities, and gave out “banchan” (side dishes for rice). 2) ‘Eoulim Concert’ The “Eoulim Concert” is hosted once a month and has offered musicals, jazz and classical music, and a tango performance. In a community largely without a cultural infrastructure, the “Eoulim Concert” is free for Geoje residents. Last year approximately 3,000 residents attended these events. 8) Hope Scholarship for young talent Capable students from families with poor finances who would normally be accepted at gifted schools are able to do so as the Hope Scholarship covers tuition and living expenses for 3 years upon entry. DSME is interested in providing educational opportunities for students from families undergoing financial hardships. 9) Educational Assistance Since signing an exchange program agreement in July 2011 to facilitate creative experiential activities with Geoje Office of Education Support, we have provided a total of 23 free education sessions to approximately 2,000 participants last year. Beneficiaries include middle and high school students, senior citizens in college, and principals. 62 - 63 Daewoo Shipbuilding & Marine Engineering Achievement & Performance in 2012 1) Community service and supporting activities • Volunteer service for communities - Volunteer activities -. 23,864 participants/ 52,717 hours -. Providing necessities to senior citizens living alone, children, and the disabled; repairing houses, assisting welfare facilities for the disabled, bathing, environmental cleanup activities, covering tuition, and offering arts performances. - Social contribution -. Providing food to needy households, environmental cleanup, comprehensive serving activities, repairing school facilities and houses for senior citizens living alone. • Supporting the local economy - Supporting the community -. 60 activities, including the Okpo Sea Battle festival and festivals with other adjacent regions -. Amount: KRW 206 million - Bus services -. 35 activities, including bus rentals to marine festivals (KRW 200 million) -. Amount: KRW 284 million - Purchases of“Geoje Sarang”gift cards for use in the local economy -. 2006 to present: KRW 29.941 billion -. 2012 alone: KRW 7.622 billion - Purchases of Geoje agricultural products -. In 2012, KRW 15.115 billion 2) Donation Activities • Employee Donations - Regular donation to communal welfare facilities: KRW 94 million from 1,990 people - 2012 Fundraising by labor and management: KRW 121 million • Company Donations - Regular donations to Student Volunteer Army Association: KRW 50 million/quarter (for rice and other living expenses for senior citizens living alone and recipients of national basic livelihood) - Various items to local welfare facilities: KRW 31 million - Various items to local welfare facility committees: KRW 2 million - Support for local schools: KRW 11 million - Support for DSME Hope Town on Sorok island: KRW 13 million - Scholarships: KRW 3 million Real Information 2013 Sustainability Report 64 - 65 Daewoo Shipbuilding & Marine Engineering 2013 Sustainability Report Real Globalization Real Globalization DSME’s wide business network offers the best in synergistic services, infrastructure for global competitiveness and enhancement of customer value. DMHI DSEC SHINHAN MACHINERY CO.,LTD. DSSC DSSC FLC PT. DSME Indonesia DSTN DSSW WELLIV DEWIND 66 - 67 Daewoo Shipbuilding & Marine Engineering Real Globalization 2013 Sustainability Report 68 - 69 Global DSME Domestic Subsidiaries DSEC Originally specializing in design, DSEC has branched out to be a total engineering and resourcing company for the world's best shipbuilding / offshore companies, providing shipbuilding structure exports, quality tests and logistics services. DSSW Date established February 17, 1993 Capital KRW 7.1 billion 2012 Sales KRW 268.9 billion Website http://www.idsec.co.kr Incorporated into DSME as a subsidiary in April 2010, DSSW produces blocks, ship hatch covers, propellers and shafting for mid-size ships and land-based and offshore products. Located in the Free Economic Zone at the Yulchon Industrial Complex, Gwangyangman, South Jeolla Province, DSSW operates 9 exclusive factories. FLC FLC operates Sunning Point Country Club, a series of premier golf courses accessible from Seoul, and the Future Leadership Center, a professional training institute for companies. April 1, 2010 Capital KRW 41.9 billion 2012 Sales KRW 201.1 billion Website http://www.sw-hi.com/ Date established September 1, 1990 Capital KRW 5 billion 2012 Sales KRW 289.2 billion Website http://www.shinerpia.com/ Shinhan Machinery Date established February 1, 2011 Capital KRW 51.7 billion 2012 Sales KRW 7.6 billion Website http://www.sunningpoint.co.kr http://www.futureleader.co.kr Founded in 1990, Shinhan Machinery was incorporated into DSME in September 2007, and is becoming the world's premier company specializing in ship superstructures. With world-class technical skills in shipbuilding and offshore plants, distinguished quality and strict safety measures, Shinhan Machinery is a reliable partner. Overseas Subsidiaries WELLIV WELLIV provides various types of business support for DSME including accommodations, security, transportation, customer support for foreign ship owners and serves 60,000 meals a day. In addition, WELLIV is engaged in construction, commercial and residential building management, landscaping and pest control, and a number of other services including Admiral Hotel, ticketing and domestic and foreign tourism services. Date established Date established January 1, 2005 Capital KRW 6 billion 2012 Sales KRW 160.7 billion Website http://www.welliv.co.kr DMHI Location Mangalia, Romania 2012 Sales KRW 287.7 billion Date established January 23, 1997 Areas of business shipbuilding and repair, land and sea steel structures Capital USD 103.9 million Website www.dmhi.ct.ro DSC DSC concentrates on construction of national infrastructure such as subway lines, highways, tunnels and harbors. DSC is also proficient in construction of large-scale facilities such as block assembly factories, apartments, high-rise residential buildings and general business facilities. DSSC Date established April 14, 2000 Capital KRW 85 billion Location Yantai, China 2012 Sales KRW 195.2 billion 2012 Sales KRW 492.3 billion Date established September 13, 2005 Areas of business ship block manufacturing, land-based and offshore plant design, manufacture, installation and construction Website http://www.dsmec.com/ Capital USD 79.9 million Website www.dsme.cn Date established October 1995 Capital KRW 300 million 2012 Sales KRW 20.2 billion Website - DSME SMC DSME SMC, a mining company located at Haenam, South Jeolla Province, is engaged in exploration, development and mining of minerals. DSTN Location Trenton, Nova Scotia, Canada 2012 Sales KRW 55.5 billion Date established July 13, 2010 Areas of business wind generator towers and blades Capital CAD 40 million Website www.dsmetrenton.com Daewoo Shipbuilding & Marine Engineering Real Globalization Global DSME Overseas Offices DSME Oman London Branch Location Muscat, Oman 2012 Sales KRW 6 billion Date established June 14, 2008 Areas of business Local management of ODC (#7 below) and hotel operation Capital USD 1.3 million Website - Unit C402, Westfield London Shopping Centre, Ariel Way, London, England W127FD Oslo Branch Vollaveien 13C, P. O. BOX 67, N-1324 Lysakar, Norway PT. DSME Indonesia Location Indonesia, Jakarta 2012 Sales - Date established December 16, 2012 Areas of business engineering, purchase, shipbuilding design Capital USD 5.5 million Website - Greece Branch 1 Possidonos Ave. & 1 Goumi Alimos 174 55, Greece Houston Branch 950 Threadneedle St., Suite 270 Houston, Texas, U.S.A 77079 PAENAL Shipyard Location Porto Amboim, Angola 2012 Sales USD 150 million Date established October 15, 2010 Areas of business manufacture and installation for land-based and offshore plant construction Capital USD 1 million / Investment excluding capital: USD 150 million Website - Tokyo Branch 15F, Shiroyama Trust Tower 3-1, Toranomon 4-chome, Minato-ku, Tokyo 105-6015, Japan Luanda Branch ODC (Oman Drydock Company: Outsourcing Management) Location Duqm, Oman 2012 Sales USD 30 million Date established May 17, 2006 Areas of business ship repair, remodeling, offshore and other steel construction Capital (Supported by Oman government) Website www.omandrydock.com RuaEngraciaFragoso, Predio “Kalunga Atrium” No.1 PisoLetra 103, Luanda, Angola Dubai Branch Office #1010, Grosvenor House Commercial Tower, Sheikh Zayed Rd, P.O. Box 191121, Dubai, UAE. Shanghai Branch Shanghai Office, Room# 1110 Unit B, Far East International Plaza, No.317 Xianxia Road, Shanghai 200051 2013 Sustainability Report 70 - 71 Singapore Branch #14-01 Suntec City Tower One, 7 Temasek Boulevard, Singapore 038987 Perth Branch Level 28, AMP Building, 140 St. Georges Terrace, Perth WA 6000, Australia Brazil Branch Av. José da Silva de Azevedo Neto,200 Sala 402 Bloco 04, Barra da Tijuca,Rio de Janeiro, RJ,Brasil Ecuador Branch Av. 12 de Octubre N24-379 y Av.Colon EdificioBorreal, Piso 7, Oficina 701 Quito, Ecuador Kuala Lumpur Branch Suite 28.04, Level 28, Menara Citibank, 165 JalanAmpang, 50450 Kuala Lumpur, Malaysia Jakarta Branch Tempo Scan tower 31st floor Jl HR Rasuna Said Kav. 3-4 Jakarta 12950, Indonesia Frankfurt Branch Frankfurt str. 92, 65760 Eschborn, Germany Daewoo Shipbuilding & Marine Engineering Financial Review 72 - 73 2013 Sustainability Report Appendix Performance of Sustainable Growth 74 GRI G3.1 Index 76 Participation in Societies & Associations 80 List of Awards People who helped 81 Daewoo Shipbuilding & Marine Engineering Appendix 74 - 75 2013 Sustainability Report Performance of Sustainable Growth Category Major Items Financial Performance Sales Income Operating Income Net Income Assets, Liabilities, Equity Value Remarks 175,853 Total Liabilities 11,567,970 Temporary 12,398 293 5,235 Production workers 7,100 293 Human Resources & Community Involvement Gender Female 12,049 642 Work location 886 Okpo 11,662 143 55.9 Production workers only Union membership (%) Contributions Annual training hours (h/person) Value Total tonnage of used material 17 Volunteering hours 52,717 Participation 23,864 electricity (TJ) 4,834 2,460,000 Water supply (tons) Recycled water (tons) 142,875 Discharge 433,239.6tCO2eq NOX - SOX - 22.66 146,653.10 Paid treatment (tons) 47,094 Sales (tons) 85,827 1,543 Internal treatment (tons) 98,016 Board of Directors 66.80% Donated (tons) 12,188.60 Discharge (tons) 1,351,414 3.87 SS (PPM) 1.97 COD (PPM) 13.33 SS (PPM) 4.62 COD (PPM) 13.55 SS (PPM) 4.89 2 4,160,000 Punishment if failing to correct non-compliances Heavier fines Environment cost (KRW thousand) 29,557,642 Laundry water BOD (PPM) Number of violations Corporate Governance 2013 goal: 509,733 tCO2 eq - Heavy equipment waste water Cost About 12% Ozone damaging discharges Overall waste water treatment Environmental regulations 2013 target: 8,428 2,587 Recycling (tons) Water quality 1,810,000 Fuel consumption (gas+liquid+combustion) Total waste (tons) Waste Remarks 7,421.3 PM (dust, tons) Seoul Overseas Atmospheric discharge Environmental Performance Office Workers (incl Design) Other Greenhouse gas Male Training & education Water 63 Executives Energy *Based on K-IFRS (Unit: Million KRW) Job category Employment *Based on Consolidated Statements 4,554,258 Type Major Items Energy consumption (TJ) 486,265 16,122,228 Regular Category Material 14,057,819 Total Assets Total Equity Fines (KRW) Board of Director meetings: attendance rate (%) 95 Daewoo Shipbuilding & Marine Engineering Appendix 76 - 77 2013 Sustainability Report GRI G3.1 Index ● Reported ◐ Partically reported ◦ Not reported ● Reported N/A Not applicable 1 Strategy and Analysis 1.1 Statement from most senior decision-maker in organization 4-5 ● 1.2 Description of key impacts, risks and opportunities 4-5 ● 2 Organizational Profile 2.1 Name of organization 2.2 Page/Additional Information Application Level Page/Additional Information Application Level 8-15, 20 ● Primary brands, product and/or services 20 ● 2.3 Operational structure 20 ● 2.4 Location of organization's headquarters 20 ● 2.5 Location of overseas branch offices and sites 20, 28-29, 66-71 ● 2.6 Nature of ownership and legal form 22-23 ● 2.7 Markets served 20, 28-29, 66-71 ● 2.8 Scale of the reporting organization 20 ● 2.9 Significant changes during reporting period regarding size, structure, or ownership 23 ● 2.10 Award received in reporting period 80 ● 3 Report Parameters 3.1 Reporting period(e.g., fiscal/calendar year) for infromation provided Cover ● 3.2 Date of most recent previous report (if any) Cover ● 3.3 Reporting cycle (annual, biennial, etc.) Cover ● 3.4 Contact point for questions regarding the report or its contents Cover ● 3.5 Process for defining report content Cover ● 3.6 Boundaries of report Cover ● 3.7 State any specific limitations on the scope or boundary of report Cover ● 3.8 Basis for reporting on comparability from period to period and/or between organizations Cover ● 3.9 Data measurement techniques and bases of calculations for data, including performance index Cover ● 3.10 Explanation of the effects of & reasons for any re-statements of information provided in earlier reports 3.11 Significant changes from previous reporting periods applied in the report 76-79 ● 3.12 Table identifying the location of the Standard Disclosures in the report 76-79 ● 3.13 Policy and current practices with regard to seeking external assurances for the report 4 Governance 4.1 Governance of organization 22-23 ● 4.2 Indicate whether the Chair of the highest governance body is also an executive officer 22-23 ● 4.3 Number of members of highest governance body that are independent and/or non-executive members 22-23 4.4 Mechanisms for shareholders and employees to provide recommendations or directions to highest governance body 4.5 ◐ Partically reported ◦ Not reported N/A Not applicable EC Economic Performance Indicators EC1 Direct economic value generated and distributed EC2 Financial implications and other risks and opportunities for organization's activities due to climate change EC3 Coverage of organization's defined benefit plan obligations EC4 Significant financial assistance received from governments N/A EC5 Range of ratios of standard entry-level wages compared to local minimum wage at significant locations of operation ◦ EC6 Policy, practices and proportion of spending on locally-based suppliers at significant locations of operation ◦ EC7 Procedures for local hiring and proportion of senior management hired from within local community EC8 Infrastructure investments and services provided primarily for public benefit EC9 Understanding and describing significant indirect economic impacts EN Environmental Performance Indicators EN1 Materials used by weight or volume Page/Additional Information Application Level 6-15, 21, 29, 32-33, 74 ● 42, 45-51 ● N/A ◦ 58-59, 62-64 ● 21, 54-57 ● Page/Additional Information Application Level 75 ● 42, 48, 75 ● Direct energy consumption by primary energy source 75 ● EN4 Indirect energy consumption by primary source 75 ● EN5 Energy saved due to conservation and efficiency improvements 48 ● EN6 Reductions in energy requirements as a result of energy-efficient or renewable energy-based products and services 36, 47 ● EN7 Indirect energy conservation businesses and achievements 47-48 ● EN8 Total water withdrawal by source 75 ● EN9 Water sources significantly affected by withdrawal of water EN10 Percentage and total volume of water recycled and reused EN11 Location and size of land owned, leased, managed in, or adjacent to protected areas and areas of high biodiversity ◦ EN12 Description of significant impacts of activities, products and services on biodiversity ◦ EN13 Habitats protected or restored ◦ EN14 Strategies, current actions and future plans for managing impacts on biodiversity ◦ EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk ◦ EN16 Total direct and indirect greenhouse gas emissions by weight EN17 Other relevant indirect greenhouse gas emissions by weight EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved ● EN19 Emissions of ozone-depleting substances by weight 22-23 ● EN20 NOx, SOx and other significant air emissions by type and weight Compensation for members of highest governance body, senior managers and executives 22-23 ● EN21 4.6 Processes in place for highest governance body to ensure conflicts of interest are avoided 22-23 ● 4.7 Process for determining the qualifications and expertise of the members of the highest governance body 22-23 ● 4.8 Internally developed statements of mission or values, codes of conduct and principles 6-7, 26, 39, 45 ● 4.9 Procedures of highest governance body for management of economic, environmental and social performances 22-23 ● 4.10 Processes for evaluating highest governance body's own performance 22-23 ● 4.11 Whether and how the precautionary approach or principle is addressed by the organization 25, 38-41 ● 4.12 Externally developed economic, environmental and social charters, principles, or other initiatives 4.13 Membership in associations and/or national/international advocacy organizations 4.14 Page/Additional Information Application Level N/A ◦ Page/Additional Information Application Level N/A EN2 Percentage of materials used that are recycled input materials EN3 ● 75 ● 49, 75 ● Total water discharge by quality and destination 75 ● EN22 Total weight of waste by type and disposal method 75 ● EN23 Total number and volume of significant spills EN24 Weight of transported, imported, exported or treated wastes deemed hazardous under the terms of the Basel Convention Annex Ⅰ,Ⅱ,Ⅲand Ⅳ 75 ● EN25 Name of water bodies significantly affected by the reporting organization's discharges of water and runoff 49 ◐ EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation 51 ● EN27 Percentage of products sold and their packaging materials that are reclaimed by category EN28 EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations and transporting members of the workforce EN30 Total environmental protection expenditures and investment by type 21 ● Bases for identification and selection of stakeholders with whom to engage ● 4.16 Approaches to stakeholder engagement, including frequency of engagement by type and stakeholder group 24 ● 4.17 Key topics and concerns raised through stakeholder engagement and responses to them 24 ● ● ● ● 24 42, 47, 75 47, 75 80 List of stakeholder groups engaged by the organization ● 47-48, 75 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations 4.15 ◦ 75 ◦ N/A 51, 75 ● 47 ● 48, 50-51 ● Daewoo Shipbuilding & Marine Engineering Appendix 78 - 79 2013 Sustainability Report GRI G3.1 Index ● Reported ◐ Partically reported ◦ Not reported LA Labor Practices and Decent Work Performance Indicators LA1 Total workforce by employment type, employment contract and region 59, 74 ● LA2 Total number and rate of employee turnover by age group, gender and region 59, 74 ◐ LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees 61 ● LA4 Percentage of employees covered by collective bargaining agreements 59, 74 ● LA5 Minimum notice period(s) regarding significant operational changes LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees 43 ● LA7 Rates of injury, occupational diseases, lost days and absenteeism, and number of work-related fatalities 51 ● LA8 Education, training, prevention and risk-control programs to assist workforce members, their families, or community members 51-53 ● LA9 Health and safety topics covered in formal agreements with labor unions 51-53 ● LA10 Average hours of training per year employee 58, 74 ● LA11 Programs for skills management and lifelong learning for continued employability and managing career endings 35, 59-61 ◐ LA12 Percentage of employees receiving regular performance and career development reviews LA13 Composition of governance bodies and breakdown of employees per category by indicators of diversity LA14 Ratio of basic salary of men to women by employee category ◦ LA15 Return to work and retention rates after paternal leave ◦ HR Human Rights Performance Indicators HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening ● Reported N/A Not applicable Page/Additional Information Application Level ◦ ◐ Partically reported SO Society Performance Indicators SO1 Nature, scope and effectiveness of any programs and practices that assess and manage the impacts of operations on communities SO2 Percentage and total number of business units analyzed for risks related to corruption SO3 ◦ Not reported N/A Not applicable Page/Additional Information Application Level 46, 49 ● Percentage of employees trained in organization's anti-corruption policies and procedures 27 ● SO4 Actions taken in response to incidents of corruption 27 ● SO5 Public policy positions and participation in public policy development and lobbying 80 ● SO6 Total value of financial and in-kind contributions to political parties, politicians and related institutions by country N/A SO7 Total number of legal actions for anti-competitive behavior and monopoly practices, and outcomes N/A SO8 Monetary value of significant fines, and total number of non-monetary sanctions for non-compliance with laws and regulations SO9 Operations with significant potential or actual negative impacts on local communities SO10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities PR Product Responsibility Performance Indicators PR1 Life cycle stages in which health and safety impacts of products and services are assessed, and percentage of significant products and services subject to such procedures PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes PR3 Type of product and service information required by procedures, and percentage of products and services subject to such information requirements PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning products and service information and labeling N/A 51, 75 ● N/A 51 ● ◦ 22, 59, 74 ● Page/Additional Information Application Level ◦ 26-27 ◐ Page/Additional Information Application Level 38-41 ● N/A 40-41 ● N/A HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including percentage of employees trained PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction HR3 27 ● PR6 Programs for adherence to law, standards and voluntary codes related to marketing communications N/A HR4 Total number of incidents of discrimination and actions taken 27 ● PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications N/A HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk ◦ PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data N/A HR6 Operations identified as having significant risk for incidents of child labor and measures taken N/A PR9 Monetary value of significant fines for noncompliance with laws and regulations concerning provision of products and services N/A HR7 Operations identified as having significant risk for incidents of forced labor and measures taken N/A HR8 Percentage of security personnel trained in the organization's policies or procedures concerning human rights relevant to operations ◦ HR9 Total number of incidents of violations involoving rights of indigenous peoples and actions taken N/A HR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments HR11 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms ◦ 27 ● 38-41 ● Daewoo Shipbuilding & Marine Engineering Appendix Participation in Societies & Associations No. 1 Name of Society/Association Gyeongnam Employers Federation No. 31 Name of Society/Association Korea Association of Standards & Testing Organization 2 Gyeongnam Region Industrial Security Executive Association 32 Fair Competition Federation 3 Gyeongnam Region Industrial Security Association 33 Korea Customs Logistic Association 4 Gyeongnam Environmental Engineers Association 34 Korea Association of Robot Industry 5 Research Cooperatives, Institute for Advanced Engineering 35 Korean Society of Marine Engineering 6 Bar Association of New Zealand 36 Korea Defense Industry Association 7 Construction Association of Korea 37 Corrosion Science Society of Korea 8 The Korean Institute of Metals & Materials 38 Korean Association of Occupational Health Nurses 9 Korean Society of Mechanical Engineers 39 Korean Association for Industrial Technology Security 10 West Branch of Gyeongnam, Korean Industrial Safety Association 40 Korea Industrial Technology Association 11 Korean Society of Construction Engineers 41 Korea Listed Companies Association 12 Korean Welding & Joining Society 42 13 Korean Institute of Electrical Engineers 14 80 - 81 2013 Sustainability Report People who helped Department Management Planning Engineering Planning & Administration Corporate Culture Daewoo Mangalia Shipyard Win-Win Growth Position Name Department Position Name Deputy General Manager Sunjae Koh Information System Assistant Manager JinKook Oh General Affairs Manager Soohwan Kang Assistant Manager Suja Kim Assistant Manager Sarom Park Associate Yeonbi Kang Associate Hyosun Jang Assistant Manager Boram Kim Associate Hyunjin Noh Deputy General Manager Youngkon Kim Manager Sangwook Hwang Associate Youhee Choi Associate Seokmo Yang Auditing Committee of Korea Listed Companies Association Defense Industry Overseas Marketing Associate Junho Jung 43 Forum, Korea Listed Companies Association Health Management Manager Seungcheol Park Society of Naval Architects of Korea 44 Korea Fire Safety Association Manager 15 45 Youngsun Won American Bar Association Korean Society for Noise & Vibration Engineering Business Development Planning 16 Society of Naval Architects & Marine Engineers (SNAME) 46 Korea Safety&health education development consultative group Business Planning Manager Dongki Kim 17 Seoul Bar Association 47 Korea Electric Engineers Association 18 Association for Safety of Defense Industry in Seoul 48 Korea Offshore & Shipbuilding Association 19 Korea Association for Deep Ocean Mineral Development 49 Korea Middle East Association 20 Environment Preservation Association of Gyeongnam & Ulsan 50 Korea Standard Association 21 Japan Society of Welding 51 Korea Wind Energy Industry Association 22 Industrial Health Association of Korean Enterprises 52 Korea Project Management Association 23 Safety & Health Association of Shipbuilding Industry 53 Korean Society of Ocean Engineers 24 Ship Design Research Study, Society of Naval Architects of Korea 54 Society of CAD/CAM Engineers 25 Emergency Planning Committee under Ministry of Knowledge Economy 55 Korea DME Association 26 Gyeongnam branch, Emergency Planning Committee under Ministry of Knowledge Economy 56 KOREA IT Business Promotion Association 27 Korea Plant Industries Association 57 KOREA CQ 28 Korea Gas Union 29 Korea Construction Equipment Manufacturers Association 30 Health & Safety Committee of Korea Employers Federation Department Head Kwanho Lee Assistant Manager Hyuntak Song Cooperating Company Planning Assistant Manager Kyungsoo Jeon Manager Yohan Yoon PR 1 Assistant Manager Sungmi Kim Assistant Manager Sangkyu Lee Deputy General Manager Wonyong Park Quality Planning PR 2 Finance 1 Deputy General Manager Yongjoo Lee Deputy General Manager Youngho Jeon Manager Euiseob Jung Associate Jinub Park Finance 2 Manager Jungil Kim DSME Trenton Deputy General Manager Jongcheol Lee Sangwon Jung Deputy Director Daecheon Kim G.O.C Deputy General Manager Assistant Manager Taeyoung Kim HSE Coordination Associate DaveCrofton Board of Directors Deputy General Manager Jongbeom Kim HSE Planning Manager Hongsik Seo Personnel Department 1 Associate Sooyeon Jang HR Division 1 Associate Minki Son Finance Planning Deputy General Manager Kyungseok Joo Associate Sanghee Han Associate Jongseo Kim Ethics Planning Strategy 1 IR PT DSME Indonesia Deputy General Manager Iksoo Yoon Assistant Manager Byungkwang Son Associate Jookyung Kim Manager Cheolseung Lee Survey Card STAMP Sender List of Awards Corporate Personal •2012 Korean Business of Mutual Cooperation, Seoul Economic Network •The 12th Korea Investor Relations Congeniality Award •Best Company in Machine & Shipbuilding, 2012 Green Ranking •The 11th Korea SCM Grand Prize in Manufacturing •2nd year designated as Role Model Institution for “Green Wheel”, Ministry of Environment •Commendation as Excellent Institute for Blood Donations, Governor of South Gyeongsang Province •Bongseop Yu – Commendation from the Minister of Knowledge Economy / Human Resources Development, The 39th Commerce & Industry Day •Changyeol Song – Commendation from the Prime Minister, Labor Day 2012 •Shipbuilding & Marine Day, KOSHIPA Kyeongman Seo – Commendation from the President of Korea Sanghong Jeon, Yeongcheol Ko – Commendation from the Minister of Knowledge Economy Suho Lee – Award from the Minister of the Korean Intellectual Property Office Jinguk Park – Excellent Shipbuilding & Marine Professional •Deoksu Kim – Industrial Award, The 46th Trade Day Receiver The 2013 DSME Sustainability Report uses FSC (ForHSE Operation TeamCouncil)-certified paper, bearing the est Stewardship South Gyeongsang logo carriedProvince, only byGeoje-shi, products made using timber from Aju-dong 1, environmentally developed and managed forests. the Sustainability Report PIC 6 report was printed at a FSC-certified print shop using 5 6 ink which 7 1drastically 4 soy oil reduces the emissions of air pollutants. Daewoo Shipbuilding & Marine Engineering Appendix Participation in Societies & Associations No. 1 Name of Society/Association No. 31 Gyeongnam Employers Federation 80 - 81 2013 Sustainability Report People who helped Name of Society/Association Department Korea Association of Standards & Testing Organization 2 Gyeongnam Region Industrial Security Executive Association 32 Fair Competition Federation 3 Gyeongnam Region Industrial Security Association 33 Korea Customs Logistic Association 4 Gyeongnam Environmental Engineers Association 34 Korea Association of Robot Industry 5 Research Cooperatives, Institute for Advanced Engineering 35 Korean Society of Marine Engineering 6 Bar Association of New Zealand 36 Korea Defense Industry Association 7 Construction Association of Korea 37 Corrosion Science Society of Korea 8 The Korean Institute of Metals & Materials 38 Korean Association of Occupational Health Nurses 9 Korean Society of Mechanical Engineers 39 Korean Association for Industrial Technology Security 10 West Branch of Gyeongnam, Korean Industrial Safety Association 40 Korea Industrial Technology Association 11 Korean Society of Construction Engineers 41 Korea Listed Companies Association 12 Korean Welding & Joining Society 42 13 Korean Institute of Electrical Engineers 14 Management Planning Engineering Planning & Administration Corporate Culture Daewoo Mangalia Shipyard Win-Win Growth Position Name Department Position Name Deputy General Manager Sunjae Koh Information System Assistant Manager JinKook Oh General Affairs Manager Soohwan Kang Assistant Manager Suja Kim Assistant Manager Sarom Park Associate Yeonbi Kang Associate Hyosun Jang Assistant Manager Boram Kim Associate Hyunjin Noh Deputy General Manager Youngkon Kim Manager Sangwook Hwang Associate Youhee Choi Associate Seokmo Yang Auditing Committee of Korea Listed Companies Association Defense Industry Overseas Marketing Associate Junho Jung 43 Forum, Korea Listed Companies Association Health Management Manager Seungcheol Park Society of Naval Architects of Korea 44 Korea Fire Safety Association Manager 15 45 Youngsun Won American Bar Association Korean Society for Noise & Vibration Engineering Business Development Planning 16 Society of Naval Architects & Marine Engineers (SNAME) 46 Korea Safety&health education development consultative group Business Planning Manager Dongki Kim 17 Seoul Bar Association 47 Korea Electric Engineers Association 18 Association for Safety of Defense Industry in Seoul 48 Korea Offshore & Shipbuilding Association 19 Korea Association for Deep Ocean Mineral Development 49 Korea Middle East Association 20 Environment Preservation Association of Gyeongnam & Ulsan 50 Korea Standard Association 21 Japan Society of Welding 51 Korea Wind Energy Industry Association 22 Industrial Health Association of Korean Enterprises 52 Korea Project Management Association 23 Safety & Health Association of Shipbuilding Industry 53 Korean Society of Ocean Engineers 24 Ship Design Research Study, Society of Naval Architects of Korea 54 Society of CAD/CAM Engineers 25 Emergency Planning Committee under Ministry of Knowledge Economy 55 Korea DME Association 26 Gyeongnam branch, Emergency Planning Committee under Ministry of Knowledge Economy 56 KOREA IT Business Promotion Association 27 Korea Plant Industries Association 57 KOREA CQ 28 Korea Gas Union 29 Korea Construction Equipment Manufacturers Association 30 Health & Safety Committee of Korea Employers Federation 2013 Sustainablity Report Reader Survey Department Head Kwanho Lee Assistant Manager Hyuntak Song Cooperating Company Planning Assistant Manager Kyungsoo Jeon Manager Yohan Yoon PR 1 Assistant Manager Sungmi Kim Assistant Manager Sangkyu Lee Deputy General Manager Wonyong Park Quality Planning PR 2 Finance 1 Deputy General Manager Yongjoo Lee Deputy General Manager Youngho Jeon Manager Euiseob Jung Associate Jinub Park Finance 2 Manager Jungil Kim DSME Trenton Deputy General Manager Jongcheol Lee Sangwon Jung Deputy Director Daecheon Kim G.O.C Deputy General Manager Assistant Manager Taeyoung Kim HSE Coordination Associate DaveCrofton Board of Directors Deputy General Manager Jongbeom Kim HSE Planning Manager Hongsik Seo Personnel Department 1 Associate Sooyeon Jang HR Division 1 Associate Minki Son Finance Planning Deputy General Manager Kyungseok Joo Associate Sanghee Han Associate Jongseo Kim Ethics Planning Strategy 1 IR PT DSME Indonesia Deputy General Manager Iksoo Yoon Assistant Manager Byungkwang Son Associate Jookyung Kim Manager Cheolseung Lee DSME For continuous improvements to these reports, DSME would appreciate your feedback. 1. How would you identify yourself? ❶ DSME employee ❷ Shareholder ❸ Customer ❹ Supplier ❻ Community member ❼ Investment Analyst ❽ Student ❾ Other ❸ Neutral ❹ Unsatisfied List of Awards ❺ NGO 2. How satisfied are you with the report? Corporate ❶ Very Satisfied ❷ Satisfied 3. Which section attracted you the most? Personal ❺ Very Unsatisfied •2012 Korean Business of Mutual Cooperation, Seoul •Bongseop Yu – Commendation from the Minister of Knowledge Economy / ❹ Creation ❷ Key Performance At a Glance ❸ Corporate Summary & Distribution of Revenue ❺ Corporate Governance ❶ Business Area Economic Network Human Resources Development, The 39th Commerce & Industry Day ❿ Technological Competitiveness ❻ Stakeholder Communication ❼ Risk Management ❽ Ethical Management ❾ Financial Highlight •The 12th Korea Investor Relations Congeniality Award •Changyeol Song – Commendation from the Prime Minister, Labor Day 2012 HSE Management System Growing Together Customer Satisfaction Organizational Culture Others •Best Company in Machine & Shipbuilding, •Shipbuilding & Marine Day, KOSHIPA 4. Please comment on areas that need improvement and information would like to see future reports.of Korea Kyeongman Seo –you Commendation frominthe President 2012 Green Ranking th Sanghong Jeon, Yeongcheol Ko – C ommendation from the Minister of Knowledge •The 11 Korea SCM Grand Prize in Economy Manufacturing Suho Lee – Award from the Minister of the Korean Intellectual Property Office •2nd year designated5. as Role Model “Green If you have furtherInstitution comments,for please specify. Jinguk Park – Excellent Shipbuilding & Marine Professional Wheel”, Ministry of Environment •Deoksu Kim – Industrial Award, The 46th Trade Day •Commendation as Excellent Institute for Blood Donations, Governor of South Gyeongsang Province ▶ Please provide us with the following information if you would like to receive the DSME Sustainability Report in the future. Name : Address : Telephone : Fax : e-mail : The 2013 DSME Sustainability Report uses FSC (Forest Stewardship Council)-certified paper, bearing the logo carried only by products made using timber from environmentally developed and managed forests. the report was printed at a FSC-certified print shop using soy oil ink which drastically reduces the emissions of air pollutants.