Calling FEATURES - Amazon Web Services

Calling
FEATURES
User’s Guide
Call *123 or 336-463-5022
or visit yadtel.com
QUICK REFERENCE GUIDE . . . . . . . 4
Yadtel Custom
Calling Features
KEEP IN TOUCH
Welcome to personal
communications.
Table of Contents
Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Call Waiting. . . . . . . . . . . . . . . . . . . . . . . .
Three-Way Calling. . . . . . . . . . . . . . . . . . . . . . . . .
Usage Sensitive Three-Way Calling. . . . . . . . .
Speed Dial 8 & 30. . . . . . . . . . . . . . . . . . . . . . . . .
Call Return. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repeat Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
5
6
7
7
8
9
STAY IN CONTROL
Call Selector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selective Ringing . . . . . . . . . . . . . . . . . . . . . . . . .
Call Trace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential Call Hold. . . . . . . . . . . . . . . . . . . . . .
Subscriber Activated Call Block (SACB). . . . .
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11
12
13
14
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The Custom Calling Features listed in this
brochure are practical, easy-to-use, inexpensive
services that make modern life — and work —
more manageable and enjoyable. They provide
us with ways to organize our hectic days and
to keep track of family members moving
constantly in different directions. These features
are tools with which to build a business, keep
you informed on the go, and provide a direct
connection to help in any situation.
PROTECT YOUR PRIVACY
Call Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Caller ID Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Anonymous Call Rejection . . . . . . . . . . . . . . . . 17
Selective Call Acceptance (Avoid-A-Call) . . . 18
Caller ID on Call Waiting. . . . . . . . . . . . . . . . . . . 19
FOLLOW ALONG PHONE
Call Forward. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preferred Call Forward . . . . . . . . . . . . . . . . . . . .
Simultaneous Ring (Sim Ring). . . . . . . . . . . . .
Call Forward Remote Activation . . . . . . . . . . .
19
20
21
23
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QUICK REFERENCE GUIDE
KEEP IN TOUCH
Quick Reference Guide
Call Waiting
Alerts you with a beep if someone is trying to
call you while you’re on the phone. You may
then put the first person on hold while you
answer the second call. Allows important calls
to get through even when you are on
the phone.
This group of Custom Calling Features can put
your phone to work for you. By simply dialing
codes, you can redial busy numbers, redial
your last caller, identify your caller before you
answer and even block certain callers.
CALLING FEATURE
TO USE
Caller ID Block
*67
Per Call
Call Return
*69
*89
Call Trace
*57
Follow Prompts
Call Selector
*61
Follow Prompts
Preferred Call Forward
*63
Follow Prompts
Call Block
*60
Follow Prompts
Repeat Dialing
*66
*86
Call Forward
*72
*73
Cancel Call Waiting
*70
Per Call
Warm Line
*76
Follow Prompts
Residential Call Hold
*20
Follow Prompts
Avoid-A-Call
*68
Follow Prompts
Sim Ring
*88
Follow Prompts
Usage Sensitive
3-Way Calling
*71
Hang up
Three-Way
Calling
Release Private Number
Switch-Hook to connect/
disconnect
*82
HOW TO USE
TO CANCEL
Per Call
1
If you are already on the phone, you will be
alerted by a beep. To answer the second call,
quickly press and release the switch-hook
which will put the first caller on hold and
connect you to the second.
2
To return to the first call, press/release the
switch-hook again. You can switch back and
forth between the two callers as often as
you want.
3
If you want to end the first call, hang up.
Your telephone will immediately ring with
the second call.
4
Many phones have a “flash button” which
you may use instead of a switch-hook.
Note: The switch-hook is the round, flat or square
button you push to hang up the phone.
Cancel Call Waiting
Allows you to turn off the Call Waiting feature
on a per call basis. This feature prevents
interruption during important calls or data
transmissions and is active for all Call Waiting
customers.
HOW TO USE
There will be an additional
monthly charge for each
service. Please call one
of our Customer Service
Representatives at *123 or
336-463-5022 to have a
feature added.
4
Listen for a stutter dial tone followed by
regular dial tone and dial *70. Listen for the
second dial tone and dial the number you
wish to reach.
HOW TO TEMPORARILY CANCEL
5
KEEP IN TOUCH
KEEP IN TOUCH
Usage Sensitive
Three-Way Calling
HOW TO USE CALL WAITING WHILE
A CALL IS IN PROGRESS
Press and release the switch-hook and
put first caller on hold. Listen for dial tone.
Press *70. Release the switch-hook and
return to call.
Note: You cannot Cancel Call Waiting when you
hear a Call Waiting tone while a call is in progress.
Call Waiting automatically reactivates when you
hang up.
Three-Way Calling
Turns a two-way conversation into a threeway conference call. It’s convenient, saves
time and money by getting everyone on the
phone at once, and enhances your business
image at the same time. It is also great for
teens who like to talk with more than one
friend at once.
Works the same way as Three-Way Calling.
The only difference is that you will be charged
each time when you activate it.
HOW TO USE
1
Press and release the switch-hook or “flash
button” to put the first call on hold.
2
You will hear three beeps, then dial tone.
3
Press *71.
4
You will hear three beeps again, then
dial tone.
5
Dial the third person’s number. You can talk
before adding the original caller.
6
To join all callers together, press and
release the switch-hook. All three parties
will be on line.
HOW TO USE
1
Press and release the switch-hook or “flash
button” to put the first call on hold.
2
You will hear three beeps, then dial tone.
3
Dial the third person’s number; you can talk
before adding the original caller.
4
To join all callers together, press and release
the switch-hook. All three parties will be
on line.
Note: If the one party hangs up, you can add
another third party by repeating steps 1, 2 and 3.
To disconnect the third party, press the switch-hook
twice or flash button. You may then add a different
party, or just hang up. All parties are disconnected
when you hang up. You may use Call Transfer for
three-way calls where you do not need to remain on
the line to keep the other two callers connected.
6
Speed Dial 8 & 30
Reduces your dialing time for emergency or
frequently called numbers by allowing you
to dial using one or two digits. Your list can
include long distance numbers. Available in
either 8 or 30 number capacities.
SPEED DIAL 8: HOW TO USE
1
Select a one-digit code (2 through 9).
2
Dial *74 and listen for dial tone.
3
Dial code and complete telephone number
you are assigning to it (example: 2 +
1-800-555-1212). Two beeps will confirm
your entry.
4
Press # key.
5
To call numbers selected for Speed Dial 8,
simply dial one-digit code followed by #.
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KEEP IN TOUCH
SPEED DIAL 30: HOW TO USE
1 Select a two-digit code (20 through 49).
2 Dial *75 and listen for dial tone.
3 Dial code you have selected and complete
telephone number you are assigning to it
(example: 20 + 1-800-555-1212). Two beeps
will confirm your entry.
KEEP IN TOUCH
TO CANCEL
Press *89. Listen for announcement, hang up.
Note: Does not work on 800, 900 or long distance
numbers, numbers not recognized by Caller ID or
on lines where Call Forwarding or other services are
activated.
• Call Return will not activate Voice Mail.
4 Press # key.
• Cannot be used from a rotary or pulse phone.
5 To call numbers selected for Speed Dial 30,
• Will not call a Long Distance number back.
simply dial two-digit code followed by #.
Note: You must keep a list of your Speed Dial
numbers. Will not work from rotary or pulse phone. It
is not necessary to include the area code with
local numbers.
Call Return
Returns call to the last number that called
you, whether or not you answered the
phone. If the number is busy, Call Return
will continue to redial and alert you with a
distinctive ring when the line is free.
HOW TO USE
1 After the missed call, wait for dial tone, then
press *69.
2 Listen for the voice message giving you the
number. Call Return cannot give or return
numbers received as “unknown” or “private,”
and cannot return calls that have been
blocked with Caller ID Block.
3 Press 1 to complete the call.
IF THE LINE IS BUSY
1 Hang up. Call Return will keep trying the
line for up to 30 minutes.
2 A special call back ring alerts you when the
call can be completed. Pick up the phone to
automatically place that call.
8
Repeat Dialing
Save time redialing a busy number by using
Repeat Dialing to retry the number until the
line is free. When that line is no longer busy,
you will then hear a special ring. When you
pick up, the number on the other end will
automatically ring.
HOW TO USE
1 Dial a phone number. When you hear a busy
signal, quickly press and release the switchhook. You will hear a special dial tone.
2 Press *66.
3 If the line is still busy, listen for a
confirmation message and then hang up.
Repeat Dialing will check the number for up
to 30 minutes.
4 A special callback ring alerts you if the line
becomes free (the callback is a series of four
rings).
5 Pick up the handset to automatically place
the call. You will hear the number you are
calling begin to ring.
TO CANCEL
1 Press *86. On a rotary or pulse phone, dial 1186.
2 Listen for confirmation tone. Hang up.
Note:
• The switch-hook is the round, flat or square button
you push to hang up the phone.
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STAY IN CONTROL
• To restart the 30-minute clock, repeat steps 1
through 3.
• Repeat Dialing can check as many as 30 busy lines
for you at one time.
• Service does not work on 800 or 900 numbers,
outside our service area or on lines where Call
Forwarding or other services are activated.
Call Selector
Screens your incoming calls, allowing through
only those numbers you’ve specified. You
may have up to twelve numbers on your Call
Selector list. A special ring will signal you
when the call is from one of them.
STAY IN CONTROL
Note:
• You may press 1, 0, #, or * at any time rather than
waiting for the voice instructions.
• The list that you create here is separate from any
other lists you may be using for Preferred Call
Forward, Call Block and similar services.
• Call Selector, Preferred Call Forward and Call Block
cannot be used with a rotary or pulse phone. When
you hear the special ring, one of the Call Selector
numbers is calling. All Call Selector numbers have
the same ring.
• If one of your numbers is also on your Call Block
list, you must turn off Call Block before using Call
Selector for that number.
• You may experience long pauses between
commands.
HOW TO USE
1 Listen for a dial tone. Press *61.
2 Listen for an announcement telling you
whether the feature is currently on or off.
The recorded voice will then tell you how
many (if any) numbers are currently stored
on your list.
3 Dial 3 to turn the feature on (if it is currently
off), or turn the feature off (if it is currently on).
TO ADD THE LAST CALLER TO YOUR LIST
Press 01#.
TO HEAR PHONE NUMBERS ON YOUR LIST
Press 1. After the list is read, voice
instructions will follow.
TO ADD A NUMBER TO YOUR LIST
Press #. Follow the voice instructions—you
can store up to twelve phone numbers on
your list.
TO REMOVE A NUMBER FROM YOUR LIST
Press *. Follow the voice instructions to
remove any or all of the numbers.
10
Selective Ringing
Uses distinctive rings to let you know who a
call is for. You will have two numbers on the
same line, each ringing the phone differently.
Use one number for most of your calls.
Use the other number for those calls you
don’t want to miss or to alert someone in
your household that the call is for them (for
example, a teen in your household or
a roommate).
HOW TO USE
Primary Directory Number (PDN)—the main
phone number.
Secondary Directory Number (SDN)—
the phone number added through
Selective Ringing.
THE SELECTIVE RINGING RING AND CALL
WAITING TONE PATTERNS
# TYPE
RING
CALL WAITING
PDN
Normal Ring
1 Beep
SDN
2 Short Rings
2 Beeps
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STAY IN CONTROL
HOW SELECTIVE RINGING AFFECTS
OTHER CALLING FEATURES
Voicemail: Only 1 mailbox is allowed and
it must be applied to the Primary Directory
Number.
Call Waiting: Call Waiting is applied to the
Primary Directory Number. The Secondary
Directory Number has its own unique call
tone pattern.
Three-Way Calling: When Three-Way Calling
is applied to the Primary Directory Number,
the Secondary Directory Number will have
it also.
Note: Selective Ringing and Call Selector are NOT
available on the same phone line. Call Forwarding is
NOT available on Secondary Directory Numbers.
Call Trace
Allows you to immediately trace the last
incoming harassing or prank call. Information
about traces will be provided only to the
appropriate law enforcement agency after
you have made three successful traces. You
then must work with the law enforcement
agency to take appropriate action.
HOW TO USE
1 When you get a nuisance call, quickly press
and release the “switch-hook.” Listen for a
special dial tone.
2 Press *57.
STAY IN CONTROL
• When you initiate a Call Trace, please record the
exact time and date of the call and report this to
Yadtel within ten days.
• Yadtel will capture the calling number.
• After three successful traces to the same number,
the information will be provided to local law
enforcement authorities in response to an official
request.
• You may only obtain the calling party’s number from
local law enforcement.
• Yadtel cannot distribute traced numbers.
Call Transfer
When you need to transfer a call, we make it
simple. You can transfer to a different location
or to the second line in your home. You can
talk to whom you’re transferring the call
before you send it, or include all three parties
in the conversation.
HOW TO USE
Once you receive the incoming call, press
and release the switch-hook to get a dial
tone, then dial the second number. You
can tell the party that they have a call, or
you can just hang up and they will receive
the call.
Note: Works like Three-Way, but the originating
caller does not have to stay on the line. Once the
second caller’s number is ringing, the one that
originated the call can hang up and the call will be
transferred to the intended party.
3 If you’ve already hung up, pick up the
• Long distance charges will apply if you transfer to a
toll number.
4 Listen for a confirmation that the last call
• You have the option to tell the caller about the
incoming call that they are about to receive while
the other caller is on hold.
handset and listen for a normal dial tone
then Press *57.
has been traced. Follow the automated
instructions.
Note: Call Tracing will not work on numbers that
appear on your Caller ID display as “unknown.” It
cannot be used from a rotary or pulse phone.
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STAY IN CONTROL
Residential Call Hold
Allows you to place a call on hold and then
continue the conversation either from the
same set or from another extension.
1 Hit the switch-hook (or flash button).
2 Enter the access code *20. You will hear two
fast busy tones, then a dial tone.
3 Hang up the phone, go to a different
extension, and pick it up to resume the calls.
Note: Every 30 seconds, a partial reminder ring will
be heard from all the telephone extensions. If you
haven’t picked up after 195 seconds, the call will be
disconnected.
PROTECT YOUR PRIVACY
Call Block
Allows you to reject calls from a list of
numbers you specify.
HOW TO USE
1 Press *60.
2 Listen for an announcement telling you
whether the feature is currently on or off.
The recorded voice will then tell you how
many (if any) numbers are currently stored
on your rejection list.
3 Follow the voice instructions and dial 3 to
turn the feature ON (if it is currently off), or
turn the feature OFF (if it is currently on).
Subscriber Activated Call
Block (SACB)
TO ADD A NUMBER TO YOUR LIST
Press # and follow the voice instructions.
You can store up to twelve phone numbers
on your rejection list.
HOW TO USE
TO HEAR PHONE NUMBERS ON YOUR LIST
Dial 1. After the list is read, voice
instructions will follow.
Control the amount of long distance calls
made from your home phone.
When ordering, give our Customer Service
Representative a 7 to 10 digit personal
identification number (PIN) which you will
enter to complete long distance calls.
1 Pick up the phone and dial the long distance
call. You will be prompted to enter your PIN.
The call will be completed.
2 To end the call just hang up. The blocking
will still be in place.
Note: This feature will restrict international, 900/976,
or operator assisted calls. If your phone has redial on
it, it will redial the entire last number called, including
your PIN.
TO REMOVE A NUMBER FROM YOUR LIST
Press *.
Note: Cannot be used from a rotary or pulse phone.
You will not be notified when or how many calls have
been rejected.
• You may press 1, 0, # or * at any time rather than
wait for the voice instructions.
• The list you create here is separate from any other
lists you may be using for Call Selector, Preferred Call
Forwarding, and similar services. You can save up to
twelve numbers on this list.
• If you have entered the same number on both your
Call Block list and your Preferred Call Forwarding
list and Call Block is ON, Call Block will override
Preferred Call Forwarding for that number.
• A call shown as “unavailable” or “unknown” by
Caller ID cannot be blocked but a call shown as
“private” can.
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15
PROTECT YOUR PRIVACY
Caller ID
Provides the name and number of the
caller on your special telephone or display
attachment before you answer the call. After
the first full ring, the name and number of the
caller appear and you can decide whether or
not to answer. The caller ID info of a waiting
call will appear if you subscribe to both Caller
ID and Call Waiting.
HOW TO USE
1
When you receive a call, wait until your
telephone completes the first full ring.
2
The telephone number and name of the
person calling you will automatically appear
on your display screen between the first and
second ring.
3
If you choose to answer the call, the number
will remain on the screen until you or the
caller hangs up.
Note: To subscribe, you must have a special phone
with a display or purchase a unit that works with the
feature. The caller’s name may not always appear
with the calling number.
• If “private” appears on your screen, the caller may
have blocked display of his/her number with Caller
ID Block. You can choose to answer the call or not.
PROTECT YOUR PRIVACY
The person you’ve called will not be able
to see your name or number on their Caller
ID display screen. Instead, “private” will be
displayed.
Note: Cannot be used from a rotary or pulse phone.
You cannot block your number from being displayed
to companies using Automatic Number Identification
or certain Call Trace features. These companies
include Emergency 911 and certain federal and
state agencies.
• You must press *67 before each call you place.
Otherwise, your phone number will be released to
the person receiving your call.
• If the party you have called has Call Return, they will
not be given your number—however, they will be
able to return a call to your number.
Anonymous Call Rejection
Numbers that originate from a private or
blocked line will hear a recording stating the
private call will not be accepted.
You must subscribe to the feature through
Yadtel. After subscribing, Anonymous Call
Rejection will operate automatically.
Note: The caller can reverse their privacy status (*82)
and then call you back. The feature will not block “out
of area,” “unknown” or “unavailable” calls.
• If “unknown number” or “out of area” appears on
your display, the caller is in an area or is using a long
distance carrier that does not support Caller
ID services.
Caller ID Block
Prevents your phone number from being
displayed to the person receiving your call.
HOW TO USE
1
Pick up your handset and listen for the dial
tone. Press *67. You will hear a “stutter” dial tone.
2
Dial the number you are calling.
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PROTECT YOUR PRIVACY
PROTECT YOUR PRIVACY
Selective Call Acceptance
(Avoid-A-Call)
Screens incoming calls against a list of
subscriber-specified telephone numbers, and
accepts only calls from those numbers. Calls
from any other telephone numbers route to
an announcement stating that you do not
wish to receive calls at this time.
HOW TO USE
1 Dial *68.
Caller ID On Call Waiting
Identifies a caller trying to reach you while
you are already on the phone (must have a
unit that is compatible).
HOW TO USE
1
While you are on the phone, you will be
alerted by a beep that you have another call.
2
The second caller’s name and number will
appear on the display.
3
To go to the second caller, quickly press and
release the switch-hook. The first call will be
put on hold and you will be connected to
the second call.
4
To return to the first call, press and release
the switch-hook again. The number will
remain on the screen until you or the second
caller hangs up.
5
If you want to end the first call, hang up and
the telephone will ring immediately with
the second call.
2 Dial 3 to activate or deactivate.
TO ADD A NUMBER TO THE LIST
1 Press #.
2 Enter the 10-digit telephone number,
followed by the # key again.
3 You may include up to 12 numbers on
the list.
TO DELETE A NUMBER FROM THE LIST
1 Press *.
Note: Special phones or a display box must be used
2 Enter the 10-digit telephone number,
for Caller ID On Call Waiting to work.
followed by the * key again.
TO HEAR ALL NUMBERS ON YOUR LIST
Press 1.
Call Forward
Allows you to transfer incoming calls to
another number. You don’t have to miss
important calls, or sit waiting by the phone.
It keeps your home more secure by giving
the impression someone is there.
TO REPEAT THE INSTRUCTIONS
Press 0.
Note: Will not block telemarketer calls or other calls
marked “out of area” on Caller ID.
18
HOW TO USE
1
Press *72.
2
Listen for three tones followed by the dial
tone.
3
Dial the number to which you would like
your calls forwarded. When the party
answers, Call Forwarding is in effect. If the
line is busy or no one answers, hang up
and repeat steps 1 and 2. On the second
attempt, no answer is required.
19
FOLLOW ALONG PHONE
TO CANCEL
1 Dial *73 and listen for two beeps and the
dial tone. From a rotary or pulse phone, dial
1173 and wait four seconds.
2 Listen for a confirmation message.
Note: If you forward your calls to a number outside
your local calling area, you will be charged the long
distance fees associated with any calls forwarded to
that number.
• When your calls are being forwarded, your
telephone will ring briefly each time your number is
dialed. You cannot answer the calls, but the ring is a
reminder that Call Forwarding is still in effect.
• You can still make outgoing calls while your
incoming calls are being forwarded.
• If you get voice mail while trying to forward calls,
this service may not work.
Preferred Call Forward
Works just like regular Call Forwarding; routes
important callers to alternate phone numbers.
You decide which calls are forwarded by
building a list of up to 12 numbers.
HOW TO USE
2 After the list is read, voice instructions
will follow.
TO ADD A NUMBER TO YOUR LIST
1 Press #.
2 Follow voice instructions. Press 01# to add
the last caller to your list.
TO REMOVE A NUMBER FROM YOUR LIST
1 Press *. Follow voice instructions.
2 Press 07 after hearing a number to remove it
from the list.
Note:
• You may press 1, 0, #, or * at any time rather than
waiting for the voice instructions.
• The list you create here is separate from any other
lists you may be using for Call Selector, Call Block,
and similar services.
• This service can work with Call Forward (all calls).
Numbers on your preferred list will follow you
to your Preferred Call Forward number. All other
calls you receive will be routed to your regular Call
Forward number.
• Preferred Call Forward will forward to a long
distance number. Long Distance charges will be
billed to your number.
1 Press *63.
• There may be long pauses between options.
2 Listen for an announcement telling you
• If a forwarded call reaches voice mail, Preferred Call
Forwarding may not work.
whether the feature is currently on or off.
The recorded voice will then tell you how
many numbers are currently stored on your
forward list.
3 Follow the voice instructions and dial 3 to
turn the feature on (if it is currently off), or
turn the feature off (if it is currently on). The
first time you turn on the service, you’ll be
asked to enter the number to which you’d
like your special calls forwarded. From then
on, the system will simply remind you of the
current “forward-to” number.
TO HEAR PHONE NUMBERS ON YOUR LIST
Press
1.
1
20
FOLLOW ALONG PHONE
• If you have entered the same number on both
your Call Block list and your Preferred Call Forward
list and Call Block is ON, Call Block will override
Preferred Call Forward for that number.
Simultaneous Ringing
(Sim Ring)
Offers a simple and effective “find me”
service, in real time, for subscribers who
are on the move and don’t want to miss an
important call. It is ideal for small office/home
office, small business operators, and mobile
21
FOLLOW ALONG PHONE
subscribers (such as real estate agents and
sales professionals). A call to a single directory
number rings up to five different telephone
numbers (EAS-Extended Area Service as well
as toll). Toll charges will apply. Whichever
phone answers first will receive the call,
whether in the office, at home or mobile.
Any home or remote telephone may be used
to activate/deactivate the feature and make
changes to the directory numbers in the
ring list.
FOLLOW ALONG PHONE
3
Additional confirmation of the deletion,
by pressing the 1 key, is required when the
system reads back the telephone number
being deleted.
TO HEAR PHONE NUMBERS ON YOUR LIST
Dial 1. After hearing each number, you may
delete it by pressing 07.
TO REPEAT INSTRUCTIONS
Dial 0.
HOW TO USE
Provide our Customer Service
Representative with a 7 to 10 digit PIN (this
number can only be changed by the CSR).
The PIN is used only with the remote access
telephone lines.
Call Forward Remote Activation
Allows you to activate Call Forward from a
remote location. If you don’t know the phone
number for a place you are headed, you
can wait until you arrive to enter it as your
forwarding number.
TO ACTIVATE FROM YOUR PHONE LINE
SUBSCRIBED TO SIM RING
Press *88.
TO ACTIVATE FROM ANOTHER LOCATION
1 Dial 336-463-2416, 336-998-5248,
336-468-1594 or 704-546-7264, whichever
number is closest to you.
2
3
Dial your 10 digit telephone pilot
number and PIN (you will be guided by
voice prompts).
1
2
22
Provide our Customer Service
Representative with a 7 to 10 digit PIN.
To change the number, you must contact
Customer Service.
1
Dial the access number closest to you (336463-1234, 704-546-1234, or 336-998-1234).
2
You will be prompted to enter your
telephone number followed by your PIN and
the # key.
3
You will then be prompted to enter a code
to activate (72#) or deactivate (73#) Call
Forwarding.
4
Dial the number where you would like your
calls forwarded, followed by #.
5
The system will read back the forwarding
number you chose and ask you to verify it
by pressing 1, or to re-enter the number by
pressing 2.
Dial 3 to activate or deactivate.
TO ADD A NUMBER TO YOUR LIST
1 Press #.
2
HOW TO USE
Dial the number you wish to add followed
by the # sign again.
TO DELETE A NUMBER FROM YOUR LIST
Press *.
Dial the number you wish to remove
followed by the * sign again.
Call Forwarding is now active on your line.
23
Call 336-463-5022 or visit us
online at yadtel.com
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