annuaL rePort - Fire Services Credit Union
Transcription
annuaL rePort - Fire Services Credit Union
2012 ANNUAL REPORT The Fire Department Employees Credit Union CONTENTS Introduction Credit Summary Board and Management Letter Report of the Independent Auditor on the Summary Financial Statements Vision Statement Management’s Responsibility for Financial Information Summary Financial Statements Office Staff Board of Directors In Memoriam Community SO MUCH MORE S o much more. It’s a phrase that says a lot about Fire Services Credit Union. For starters, our members make us so much more than a typical credit union. We are dedicated to meeting the financial needs of Ontario firefighters and their families. We do this exclusively. And we do it very well. But we’d like to do so much more for them. 2011 and 2012 were about getting in touch with what our members needed and providing it to them in the form of improved online services and our Bucket Coach wealth management guide. So what’s ahead for 2013? So much more. Our members have told us that they’d do more business with FSCU if we made it easier for them. We are doing just that by expanding our virtual services, making it possible for them to get what they need from us without ever having to step into a branch. Convenience and accessibility is at the heart of our business planning. Connecting with members on their terms is a priority for us in 2013. Meeting their needs online and at their locations is the key to our membership and business growth. Going Virtual In the spring of 2013, we will enhance our website to become a truly virtual branch for our members and potential members. Here’s how: ›› Our site will be refreshed to make content easy to find. ›› We will make it possible for someone to become a member of FSCU online without ever needing to come into a branch to sign documents. ›› Members will be able to open new FSCU deposit accounts online. ›› Members will be able to apply for any kind of loan online. ›› Members will be able to manage their finances online. ›› We will expand our outreach. Simply put, if our members can’t come to us and if they prefer not to manage their finances online, we will come to them. In our expanded outreach program, our staff will travel across the province to connect with FSCU members and potential members in their fire halls, homes or workplaces as well as at the events that matter to them. 01 ANNUAL REPORT 2012 We’re here to make a difference in our members lives, for their families and in their communities. Community We will also continue to do so much more for our members by being committed to the events and causes that matter the most to them. 2013 will see the 1st FSCU Annual Golf Tournament take place on May 29. The goal of this tournament is to raise awareness of the CFFF (Canadian Fallen Firefighter Foundation), an organization created to honour and remember firefighters who have been killed in the line of duty and to offer support to their families. We are very proud of our association with CFFF and deeply committed to helping them to raise the funds they need to carry out their mandate. So much more in 2013 Our focus for 2013 is simple: to become the financial institution of choice for Ontario firefighters and their families. We’ll achieve this by offering online and outreach options that eliminate barriers and make being a member of FSCU a natural and incredibly easy choice. 2013 is about showing Ontario firefighters that FSCU is so much more than they might have thought we were. We are committed to demonstrating at every touch point–in person and online–that we’re here to make a difference in their lives, for their families and in their communities. ANNUAL REPORT 2012 02 2012 REVIEW Board and Management letter For the year ended December 31, 2012 Dear FSCU Owners, 2012 was a very challenging year for our Credit Union, as it was for most Credit Unions in the system. While record low interest rates persist (which of course is great news for borrowers), your Credit Union is dealing with the correspondingly lower financial margins that make it extremely difficult to grow our bottom line results. In addition, the costs of doing business keep rising. The ever increasing regulatory requirements of the Deposit Insurance Corporation of Ontario (DICO), the need to invest in new technology to remain competitive, contemporary and relevant products and pricing for our membership and higher overall operating costs have all had a significant impact on our business. The good news, particularly when you take into consideration our continuing challenge of building new membership, is that 2012 was another profitable year for Fire Services Credit Union. Our assets as of December 31st, 2012 were just under $67 million, slightly over $1 million less than they were December 31st, 2011. The drop in assets is attributable to a high number of estate payouts during the year, the impact of competition on our deposit book and lower than anticipated new membership recruiting. We also chose not to be overly aggressive attracting new high cost deposit business during the year, based on our high liquidity levels. As our loan and mortgage business continues to grow in the next few years, we will need to attract deposits again to fund the lending growth, which will impact our deposit pricing accordingly. So in no small part, our asset decline was in fact strategic based on the current status of our balance sheet. In other words, because we did not grow new membership (new members typically are members who borrow) as much as we had hoped, we chose not to aggressively grow our deposits. Structurally, our Credit Union is in very good shape. Our regulatory capital ratio ended the year at a very strong 8.25% of total assets, more than double the regulatory capital requirements. As mentioned above, our liquidity (assets available for member lending and reserves) continued to be a challenge to the bottom line. At the end of 2012, liquidity levels were well above board 03 ANNUAL REPORT 2012 2012 was another profitable year for Fire Services.” -Kevin Connolly We have a strong foundation for the future” -Michael Neely guidelines at 31.47% of member deposits, the silver lining being that credit union policy minimums are at 8.00%. The impact of these high liquidity levels however, was a moderation of financial margin (spread) which fell to 2.34%. Excess liquidity is invested primarily in term deposits, almost exclusively with Central 1 at lower yields than we would experience if we had been able to channel it into member loans and mortgages. The good news is that it is abundantly clear and straightforward how we can improve our overall performance. Grow our membership, grow our loans and mortgages, increase our non-interest revenues and continue to manage the business responsibly. On the latter note, while operating expenses grew in 2012, they were less than we had forecasted. We will continue to do our best to control our expenses, while making the necessary investments to be in a position to improve service to our members. In 2012, our net income before tax was $184,712, which was an 18% decline from 2011. Members should know that most Credit Unions have experienced the same challenge as we had in preserving their bottom lines, caused by stubbornly low interest rates and lower lending levels. The good news is that we are structurally strong and we are taking action in 2013 to improve our lending growth, including the participation in a limited amount of high quality syndicated commercial lending though Central 1 Credit Union. This type of lending carries similar if not lower risk levels than our personal lending which continues to be managed at very low levels of impairment, while maintaining adequate loan loss reserve provisions. From a Board perspective, 2012 was another busy year. The Board met monthly to review the Credit Union’s progress, also receiving monthly updates from the Audit and Governance committees, which met quarterly during the year. We are excited about the strategic direction of the Credit Union, which has evolved substantially during the past three years. Our Credit Union is now a true full-service financial institution capable of meeting all of our members’ financial needs, competitively and with a level of service that is truly second to none. This has happened in no small part through the efforts of an experienced and dedicated management and staff, who your Board feels have performed strongly during considerably challenging times. Our Credit Union is now a true full-service financial institution. We are also fortunate to have an experienced and dedicated Board of Directors, who have willingly risen to the occasion in responding to significantly greater training, qualification and competency requirements brought forward by the Regulator. Credit Unions, both large and small, are now required to comply with much more stringent governance and Board oversight standards, which we believe are good for the co-operative system. Late in 2012, all Board members went through a comprehensive self-evaluation exercise facilitated by an external consulting firm. This evaluation identified areas of development for individual Board members, and assessed the overall strength of our Board and its members relative to the new competency standards that are the new norm in the industry. Each Director, based on their assessment, now has an individual training plan that they have undertaken to ensure that they meet or exceed the new standards within the necessary time frame established by the Regulator. While the training requirements are certainly not excessive, we are pleased that all members of the Board have responded as positively as they have to the additional time required of them for this purpose. > ANNUAL REPORT 2012 04 In 2012, we were able to refine our product and service offering, making strategic investments in product development, systems and staff training. Our online presence was improved dramatically with a complete revamp of our web site, the full integration of Member Direct online banking, which now includes full mobile banking, e-transfers, me to me banking, online statements, and e mail alerts. We added important strategic partners to our business, with new service affiliations with Professional Fire Fighter Associations, including Richmond Hill, Vaughan and Brampton. We continue to work closely with our original partners at the Toronto Professional Fire Fighters Association, whose members constitute the majority of our own membership. We also have a strong relationship with the Ontario Professional Fire Fighters Association, which has been very supportive in helping us extend our reach outside of our traditional GTA market. To sum up 2012, we took another step in establishing ourselves as a Financial Institution capable of serving the financial needs of Ontario Fire Fighters and their families, wherever they may be located. The disappointment for us was that we were not as successful as we thought we would be translating our improved service proposition into increased membership. Solving this problem is Job 1 going forward. While a journey is never complete in our world, 2013 will see us implement arguably the last missing link in our operations. We now have a complete product line, industry leading online presence including Skype communication capability, competitive pricing on all of our products and a knowledgeable staff who know our members and potential members better than any other Financial Institution. During the second quarter of 2013, we will be adding a new system that will allow a potential new member to join our Credit Union, open an account, take out a loan or mortgage, all without ever needing to attend one of our branches. Any time of the day or night, we will be able to conduct new business with our members. We will effectively not be limited by our physical location any longer, which is vital if we are to be successful as one of the last remaining closed bond Credit Unions in Ontario. In addition to this, Fire Services Credit Union is participating in a new initiative by Central 1 Credit Union called Member Access. Member Access will allow Credit Union members in branch access to participating Credit Unions in Ontario among other developing options to conduct withdrawal transactions beyond those available in the Exchange machine network. It will be like having a Branch of Fire Services Credit Union anywhere you go in Ontario where there is a participating Credit Union. In 2013, we will continue to support the causes that are important to Fire Fighters and their families like Camp Bucko and the Princess Margaret Hospital Cancer Foundation, to name just a few. The highlight of our benevolent activities will be the hosting of our first ever Charitable Golf Tournament in support of the Canadian Fallen Firefighter Foundation on May 29th, 2013. This event will increase the profile of our Credit Union within the Fire Fighter community, but more importantly support a cause that we feel is extremely important. Please consider joining us for this event, or supporting the cause by making a contribution to its success. We believe that we have positioned Fire Services Credit Union in such a fashion that it can legitimately compete with any Financial Institution in Ontario. This is the result of a three year program of strategic investment in all areas of our business. 05 ANNUAL REPORT 2012 In 2012, we were able to refine our product and service offering. FSCU Board Chair Michael Neely (L) with CEO Kevin Connolly (R) But the fact is that in the current economy and the protracted period of low interest rates we find ourselves in, our future depends on our ability to attract new members to our Credit Union family and encourage our existing members to broaden their relationship with us and make FSCU their primary Financial Institution. And so, we are asking you to help us by considering ways that you can increase your business with us. We have everything you need from a bank, including professional financial and estate planning, complete investing products and services (mutual funds, stocks, bonds, etc.), online trading, life, home and auto insurance, a full menu of savings, loan and mortgage products, well, you name it. We will come to you to service your needs, and very soon you will enjoy the benefits of a full, virtual financial institution with the added benefit of personalized, friendly service. On behalf of the Board of Directors and the Management Team, we would like to thank our dedicated staff for all of their hard work during 2012. We would also like to thank our members for their ongoing support to our Credit Union. We have a strong foundation for the future, and we are ready to face the challenges of the future with your continued commitment to Fire Services Credit Union! Yours Sincerely, Kevin ConnollyMichael Neely, Chief Executive Officer Chairman of the Board ANNUAL REPORT 2012 06 FINANCIALS MANAGEMENT’S RESPONSIBILITY For Financial information For the year ended December 31, 2012 To the Members of The Fire Department Employees Credit Union Limited: The accompanying summary financial statements of The Fire Department Employees Credit Union Limited are the responsibility of management and have been approved by the Board of Directors. Management is responsible for the preparation and presentation of the accompanying summary financial statements, including responsibility for significant accounting judgments and estimates in accordance with International Financial Reporting Standards. This responsibility includes selecting appropriate accounting policies and methods, and making decisions affecting the measurement of transactions in which objective judgment is required. In discharging its responsibilities for the integrity and fairness of the summary financial statements, management designs and maintains the necessary accounting systems and related internal controls to provide reasonable assurance that transactions are authorized, assets are safeguarded and financial records are properly maintained to provide reliable information for the preparation of financial statements. The Board of Directors are responsible for overseeing management in the performance of its financial reporting responsibilities, and for approving the summary financial statements. The Audit Committee has the responsibility of meeting with management and external auditors to discuss the internal controls over the financial reporting process, auditing matters and financial reporting issues. The Audit Committee is also responsible for recommending the appointment of the Credit Union’s external auditors. MNP LLP, an independent firm of Chartered Accountants, is appointed by the members to audit the summary financial statements and report directly to them; their report follows. The external auditors have full and free access to, and meet periodically and separately with, both the Audit Committee and management to discuss their audit findings. February 21, 2013 Kevin Connolly, CEO 07 ANNUAL REPORT 2012 Convenience and accessibility is at the heart of our business planning. Credit Summary For the year ended December 31, 2012 2012 Number Dollar ($) Amount Number 2011 Dollar ($) Amount Personal Loans Granted Mortgage Loans Granted 178 50 2.415,112 8,608,436 1792,885,210 56 11,879,525 Total 22811,023,548 23514,764,735 Applications Declined Restructured Loans Mortgages Under Administration 53– 60– –– –– 3 409,212 5 560,251 Impaired Loans Realizable Security Allowance for Impaired Loans General Allowance 12126,174 10145,845 – (1,743) – (11,187) – 124,431 – 134,658 –28,005 –80,525 Total Allowance152,436215,183 Charged Off Debts Recovered Debts 5 64,217 –23,615 9 92,061 –26,039 Loans were granted in the following categories in 2012 Type Number Dollar ($) Amount Personal Loans 22 554,369 Consolidation 47771,024 New Car 17 368,649 Home renovations 5 66,615 RSP Line of Credit 18 60,952 Investment 110,000 Recreational vehicle 3 33,261 Used Car / Repairs 7 119,688 Vacations– – New Home 1 1,409 Miscellaneous expenses 5 47,215 Furniture / Appliance 2 9,630 Overdraft15 16,500 Lines of Credit 35 355,800 Equity Lines of Credit 21 1,990,100 First Mortgages 29 Total228 6,618,336 11,023,548 ANNUAL REPORT 2012 08 Report of the independent Auditor on the Summary Financial Statements For the year ended December 31, 2012 To the Members of The Fire Department Employees Credit Union Limited: The accompanying summary financial statements, which comprise the summary statement of financial position as of December 31, 2012, the summary statements of income, comprehensive income and changes in members’ equity for the year then ended are derived from the audited financial statements of The Fire Department Employees Credit Union Limited for the year ended December 31, 2012. We expressed an unmodified audit opinion on those financial statements in our report dated February 21, 2013. The summary financial statements do not contain all the disclosure required by International Financial Reporting Standards. Reading the summary financial statements, therefore, is not a substitute for reading the audited financial statements of The Fire Department Employees Credit Union Limited. Management’s Responsibility for the Summary Financial Statements Management is responsible for the preparation of a summary of the audited financial statements on the basis described in Note 1. Auditors’ Responsibility Our responsibility is to express an opinion on the summary financial statements based on our procedures, which were conducted in accordance with Canadian Auditing Standards (“CAS”) 810, “Engagements to Report on Summary Financial Statements.” Opinion In our opinion, the summary financial statements derived from the audited financial statements of The Fire Department Employees Credit Union Limited for the year ended December 31, 2012 are a fair summary of those financial statements, on the basis described in Note 1. MNP LLP Licensed Public Accountants 09 ANNUAL REPORT 2012 Our members make us so much more than a typical credit union. The Fire Department Employees Credit Union Limited Summary STATEMENT OF FINANCIAL POSITION As at December 31, 2012 2012 2011 In $ Assets Cash Investments Member Loans Other assets Property and equipment Computer software 2,191,791 18,184,377 45,293,915 221,641 696,280 141,805 Liabilities Member deposits Other liabilities Member shares 3,082,864 15,873,391 47,708,808 288,946 707,753 97,677 66,729,809 61,027,701 138,193 383,004 67,759,439 62,135,802 144,516 394,505 61,548,898 62,674,823 Members’ Equity Investment shares Retained earnings Accumulated other comprehensive income 1,649,599 3,227,160 207,857 1,649,599 3,342,101 189,211 5,180,911 5,084,616 66,729,809 67,759,439 Approved on behalf of the Board Michael Neely—Director Michael Jansen—Director The accompanying note forms part of the summary financial statements ANNUAL REPORT 2012 10 The Fire Department Employees Credit Union Limited Summary Statement of income For the year ended December 31, 2012 2012 2011 In $ Interest income Loans Investments 2,011,439 399,776 Interest Expense Member deposits 2,411,2152,582,592 768,282 Net interest income 2,193,695 388,897 808,481 1,642,933 1,774,111 (22,145) 73,961 Net interest income after provision for (recovery of) impaired loans Other income 1,665,078 170,914 1,700,150 145,024 Net interest and other income 1,835,9921,845,174 Provision for (recovery of) impaired loans Operating Expenses Salaries and benefits Administration expenses Depreciation and amortization Deposit insurance 809,725 729,527 59,171 52,857 827,027 688,614 58,296 54,227 1,651,2801,628,164 Income before other items and taxes Other items Gain on investments Income before income taxes Income taxes Current Deferred NET INCOME The accompanying note forms part of the summary financial statements ANNUAL REPORT 2012 – 2,477 184,712219,487 16,430 8,039 11 184,712217,010 38,861 (5,000) 24,46933,861 160,243 185,626 The Fire Department Employees Credit Union Limited Summary Statement of Comprehensive income For the year ended December 31, 2012 2012 2011 In $ Net income for the year 160,243185,626 Other comprehensive income (loss) Unrealized gain (loss) on interest rate swap (90,942) Unrealized gain on available for sale investments 72,296 Tax related to unrealized gains (losses) 2,890 Realized gain on available for sale investments reclassified to income (3,420) Tax on realized gains reclassified to income 530 130,607 22,295 (23,700) – – Total other comprehensive income (loss) (18,646)129,203 Total comprehensive income for the year 141,597314,829 The Fire Department Employees Credit Union Limited Summary Statement of Changes in Members’ Equity For the year ended December 31, 2012 Accumulated OtherInvestmentRetained Comprehensive Income shares earningsTotal Balance, January 1, 2011 Net income Dividends paid on investment shares Income tax on dividends paid Other comprehensive income 78,654 – – – 129,203 1,649,599 – – – – 3,086,836 185,626 (53,612) 8,310 – 4,815,089 185,626 (53,612) 8,310 129,203 Balance, December 31, 2011 Net income Dividends paid on investment shares Income tax on dividends paid Other comprehensive income 207,857 – – – (18,646) 1,649,599 – – – – 3,227,160 160,243 (53,612) 8,310 – 5,084,616 160,243 (53,612) 8,310 (18,646) 189,211 1,649,599 3,342,101 Balance, December 31, 2012 5,180,911 The accompanying note forms part of the summary financial statements ANNUAL REPORT 2012 02 12 THE FIRE DEPARTMENT EMPLOYEES CREDIT UNION LIMITED NOTE TO THE SUMMARY FINANCIAL STATEMENTS For the year ended December 31, 2012 1. Basis of presentation Management is responsible for the preparation of the summary financial statements. The summary financial statements presented include the summary statement of financial position, and the summary statements of income, comprehensive income and changes in members’ equity. They do not include the summary of significant accounting policies, and notes to the financial statements. The summary statement of financial position and summary statements of income, comprehensive income and changes in members’ equity are presented in the same detail as the audited financial statements except the note referencing has been removed. VISION STATEMENT To be the financial institution of choice in helping Ontario Fire Fighters and their families build secure financial futures. 13 ANNUAL REPORT 2012 US BOARD OF DIRECTORS OFFICE STAFF John Allard Kevin Connolly Teresa Katsarov Chair, Audit Committee Chief Executive Officer Accounting Officer Steven Buckingham Christine Chapman Cherylanne McMackin Lending Officer John D’Aloisio Manager, Business Process & Enterprise Risk Keith Hamilton Shelley O’Connor Lending Officer Chair, Governance Committee Robert Head Board Vice Chair Michael Jansen Corporate Secretary Patrick McCabe Michael Neely Board Chair Manager, Member Service Craig Wyldes Trevor Clarkson Lending Officer Membership Development Officer Greg Greer Rose Cirillo Member Service Officer Contract Chief Financial Officer Jeffrine Ojukwu Vivian Istifan Member Service Officer Manager, Finance & Administration Robert O’Hallarn Kathleen Vieira Ron Smith Administrative Consultant Board of Directors (L to R)—Michael Neely, Michael Jansen, Robert Head, Office Staff—Seated (L to R)—Vivian Istifan, Rose Cirillo, Kathleen Vieira, Teresa Keith Hamilton, Robert O’Hallarn, John Allard, John D’Aloisio, Katsarov. Standing (L to R)—Jeffrine Ojukwu, Trevor Clarkson, Shelley O’Connor, Steven Buckingham. Absent—Patrick McCabe. Kevin Connolly, Cherylanne McMackin, Craig Wyldes, Christine Chapman. ANNUAL REPORT 2012 14 IN MEMORIAM IN MEMORIAM Toronto Professional Fire Fighters Local 3888 Active and Retired Deaths Active Member Line of Duty Deaths Richard Eldon* Firefighter May 21 2012 Randy Burch Firefighter Nov 12 2012 Active Member Deaths Wayne Boden* Public Educator Feb 8 2012 Peter Czulinski * Acting Captain May 3 2012 Ian Robertson Marine Engineer Nov 13 2012 Captain Jan 2 2012 Toronto Clarence “Elton” Stoll District Chief Jan 4 2012 Etobicoke Earl Donald Huras District Chief Jan 27 2012 Etobicoke Peter Welch Firefighter Jan 30 2012 Toronto Doug Herron Firefighter Feb 2 2012 North York Orval Davidson Firefighter Feb 2 2012 Toronto Robert Edwards* District Chief Mar 4 2012 Toronto Charles Marshall Captain Mar 12 2012 Toronto John Langcaster* Acting District Chief Mar 18 2012 Toronto Clifford Patterson* Firefighter Mar 19 2012 Toronto Charles Cann* Captain Mar 24 2012 Toronto George Starr* Captain Mar 31 2012 Toronto Richard White* Captain Mar 31 2012 Toronto George Pollitt Deputy Chief April 11 2012 North York Walter Burnett Captain April 19 2012 East York Fred Cormier Captain April 20 2012 Etobicoke John Addison Captain April 22 2012 Toronto Douglas Lynn* Captain May 15 2012 Toronto Earl Crawford Captain May 22 2012 North York Dennis Bowles District Chief July 27 2012 Toronto Frank Wynn Acting Captain July 27 2012 Toronto Jack Cameron Firefighter Aug 4 2012 Etobicoke John Walker* Captain Aug 5 2012 Toronto John Crawford Firefighter Aug 9 2012 Toronto George Willey Director Fire Prevention Oct 5 2012 Toronto Harry Smith District Chief Toronto Retirees Ronald Chapman 15 ANNUAL REPORT 2012 Oct 13 2012 Retirees Cont’d Alvin Scattergood Captain Oct 16 2012 North York Wesley Massey Chief of Mechanical Oct 17 2012 North York Charles Shinners* District Chief Oct 28 2012 Toronto Robert Robinson Captain Nov 3 2012 North York Robert McNair Firefighter Nov 6 2012 Toronto Thomas Craig Deputy Chief Nov 10 2012 Scarborough Bruce Parker Fire Chief Nov 17 2012 York Doug Patterson Captain Nov 20 2012 Etobicoke Robert Barton * Firefighter Nov 23 2012 Toronto John Semple* Captain Dec 2 2012 Toronto Les Wills Captain Dec 11 2012 Toronto Donald Cunningham Firefighter Dec 20 2012 Scarborough Raymond Todd Firefighter Dec 21 2012 Scarborough James Challis* Captain January 6 2013 Toronto Earl Jones* Captain January 16 2013 Toronto Ontario Professional Fire Fighters Association Line of Duty Deaths Kevin Gordon Firefighter 2010 Uxbridge Larry Palmer Firefighter 1977 Blenheim Thomas Clark Firefighter 2008 North York Maynard McEwan Chief of Mechanical 2010 Ottawa Murray Manson Sr District Chief 2011 Toronto William Brew District Chief 1979 Toronto Walter Cunliffe Firefighter 2011 Etobicoke Robert Chrisp Firefighter 2010 Toronto John Stockman District Chief 2010 North York John Duffield Firefighter 2011 Sarnia Leonard Duquette Firefighter 2005 Welland Theodore Tokaryk Firefighter 2011 Ottawa Frank LeClair Captain 2011 Quinte West Richard Eldon* Firefighter 2012 Toronto Peter J Voynovich Firefighter 2012 Welland Larry Pilkey Firefighter 2011 Markham Ian Picard 2nd Lieutenant 2012 A.E.C.L. Jake Rumbles Firefighter 2012 Hamilton Fire Services Credit Union endeavours to minimize any errors or omissions. In the event we have Brampton Professional Fire Fighters Association-Active and Retired Deaths Shane McCready Acting Captain 2012 Brampton John O’Reilly Firefighter 2012 Brampton Don Laidlaw District Chief 2012 Brampton Scott Lewis Captain 2012 Brampton excluded anyone, we sincerely regret the oversight. *FSCU Members Fire Services Credit Union Members Deceased in 2012 Armand, Marjorie Barton, Robert Boden, Wayne Brann, Thomas Cann, Charles Clark, Audrey Cook, Harold Czulinski, Peter Dowell, Thomas Duquette, George Edwards, Robert Eldon, Richard Ferguson, Alexander Kahn, Betty Agnes E. Langcaster, John Leblanc, Randi Lynn, Douglas Monaghan, Beryl Patterson, Clifford Richards, Ronald Rogers, Beverley Semple, John Shinners, Charles Starr, George Symington, Sharon Walker, John Wallace, Shirlee Walters, Dorothy White, Richard M. ANNUAL REPORT 2012 02 16 Canadian Fallen Fire Fighters Foundation CANADIAN, ONTARIO AND TORONTO FALLEN FIRE FIGHTER MEMORIALS Group Pictures for Toronto Fire Service Academy Graduates TORONTO FIRE FIGHTER CALENDARS 15th Annual OPFFA TOURNAMENT ROY HEAD GOLF FIRE PENSIONERS IN SUPPORT OF THE PRINCESS MARGARET HOSPITAL FOUNDATION 2012 TORONTO TORONTO FIRE FIGHTERS HOCKEY TEAM (with NOAC - Naval Officers Association of Canada) Health and Safety Seminar TORONTO PROFESSIONAL FIRE FIGHTER ASSOCIATION SUMMER PICNIC & CHILDREN’S CHRISTMAS PARTY SOUTHERN ONTARIO FIRE FIGHTERS HOCKEY LEAGUE (SOFFHL) 2012 Richmond Hill Professional Fire Fighter Association Charity Golf Tournament SALVATION ARMY An ABC of the Battle of the Atlantic TORONTO PROFESSIONAL 17 CAMP BUCKO (BURN CAMP FOR KIDS IN ONTARIO) FIRE FIGHTERS ASSOCIATION CHARITY GOLF TOURNAMENT Canadian Fire Fighters Museum in Port Hope 2012 ANNUAL TORONTO FIRE PREVENTION GOLF TOURNAMENT COMMUNITY THE SUNSHINE FOUNDATION OF CANADA Vaughan Professional Fire Fighters Association Wallet Shift Calendars ANNUAL REPORT 2012 Our focus for 2013 is simple: to become the financial institution of choice for Ontario firefighters and their families. We’re here to make a difference in our members lives, for their families and in their communities. 1997 Avenue Road Toronto, ON M5M 4A3 T: 416.440.1294 F: 416.440.4271 East York Civic Centre 850 Coxwell Avenue East York, ON M4C 5R1 T: 416.397.4641 F: 416.397.4642 Toll Free: 1.866.833.3285 Telephone Banking: 1.877.430.3473 firecreditunion.ca