UK and International Services

UK and International Services
Tariff Guide
No one delivers
better value
throughout the UK and
the rest of the world
As the UK’s foremost time-critical carrier, DPD offers businesses an exceptional
range of flexible, value-for-money delivery services both nationally and
internationally. Our extensive UK and European network provides an unrivalled
service to Europe and beyond by ground and air, and delivers an outstanding
International Air Express service to the rest of the world.
UK Services
International Services
Logistics
A comprehensive range of
time-critical, value-formoney services for parcels,
documents and freight that
meet all your distribution
needs.
Our international delivery
services can help you
reach new markets and
consumers. We deliver to
over 200 countries and
have a choice of services
specifically for exporters.
▪▪ Air Classic
Our logistics division
specialises in adding value
to customers’ supply
chains. By providing a
tailored logistics service,
the operation allows you to
achieve seamlessly efficient
transfers from your
production units to your
customers.
▪▪ DPD Express
▪▪ National Logistics Centre
▪▪ DPD Direct
▪▪ Inventory management
▪▪ International Mail
▪▪ Dedicated vehicle
operations
In addition, a one-hour
delivery window will be
provided to receivers on all
UK services.
▪▪ DPD 10:30 and DPD 12:00
▪▪ DPD Next Day
▪▪ DPD Two Day
▪▪ Saturday By 10:30, By
12:00 and Next Day
▪▪ DPD Classic
▪▪ DPD Heavyweight
▪▪ National distribution
▪▪ Warehousing, pick and
pack
▪▪ Sunday by 12:00 and Next
Day
▪▪ DPD Pickup
Other specialist services
include:
▪▪ offshore
▪▪ swap it
▪▪ desk-to-desk
▪▪ timed delivery
▪▪ reverse it - the smarter
returns service
2
One Hour Delivery Timeslot
We provide your customers with text and email
notifications advising them of when their parcel will
be delivered and on the actual day of delivery a one
hour timeslot. What’s more, this service is free to all
customers.
A personalised text message or email will be sent directly to your customers
advising them of the date and time of delivery. Your customers can also access a
suite of ‘in-flight’ options to rearrange their delivery to suit their specific needs.
Prefer this by text? Give your mobile number when you
shop online. Find out more about Predict here
Messages
ASOS
Contact
Your order will be delivered on
22 Jun by DPD. Not going to
be in? Click
www.dpd.co.uk/b/1ab2cdefg
to pickup from shop or leave
safe.
Messages
ASOS
Contact
Your ASOS order will be delivered today
between 10:03 - 11:03
Your ASOS order will be delivered today by Brian, your DPD driver. Please ensure
that someone is available to sign for your delivery at:
Your DPD driver will deliver
your order today 10:03-11:03.
Not in? Click www.dpd.co.uk/
b/1ab2cdefg to pickup from
shop or leave safe.
John Smith
1 Roebuck Lane
West Midlands
B66 1BY
If you’ll be out, it’s not a problem: you have a range of ‘in-flight options such as
changing your delivery date, collecting from your nearest DPD Pickup shop,
asking us to deliver to your preferred neighbour or arranging to have your order
delivered to a safe place at your address. Just click on the link below to choose:
Change my delivery
Why not click below to see exactly where Brian is with your order and we'll
regularly update the page so you can see your final 15 minute delivery timeslot.
Follow my parcel now
Thanks for your order.
ASOS
Shipped
Once the parcel has
been despatched,
we’ll send a text
confirming the
delivery date,
and we’ll also
provide options to
reschedule.
Out for delivery
Your customer
will receive a text
message as soon as
your package is out
for delivery, along
with a one hour
delivery window and
options to rearrange.
3
Email notification
Deliveries can also be notified
and rescheduled via email, which
we can personalise with your
company’s branding. Just like with
our SMS messages, your customers
will receive notifications when their
parcel is despatched and again on
the morning of delivery.
The best parcel shop network in the UK
DPD Pickup offers your customers even
more choice.
DPD has established its own unique network of 2,500 shops in the UK with a DPD
Pickup shop within 10 minutes drive of 90% of the population and 5 minutes walk
within Central London. In fact your customer will have access to the best shop network
in the UK
The Rowlands and Numark Pharmacy chains, Doddle and Halfords shop networks are
ready to to provide your customers with a quality Pickup experience.
Menu
Menu
Select a shop
Home > How Can We Help > Follow My Parcel
1
Rowlands Pharmacy - 199 Birchfield Road
Home > How Can We Help > Follow My Parcel
1.02 miles | Open Mon-Sat, 8am-6pm
Your ASOS parcel number 1550 5555 767 193C
Your ASOS order will be delivered
on 22nd June
What can I do next?
Your ASOS parcel number 1550 5555 767 193C
2
3.16 miles | Open Mon-Sat, 8am-6pm
3
Local Pharmacy - 352 Oldbury Road
4
Rowlands Pharmacy - 29a The Pinfold
Collect from shop
Leave in safe place
City Pharmacy - 10 Birmingham Road
Your ASOS order will be delivered
on 22nd June
Collect from your local store
4.10 miles | Open Mon-Sat, 8am-6pm
7.39 miles | Open Mon-Sat, 8am-6pm
We will send you confirmation once your parcel is
at the shop. Please bring photo ID with you.
Your selected shop is:
Rowlands Pharmacy - Rowley Regis
352 Oldbury Road
Warley
B65 0QH
Choose another shop
Change the delivery day
Finish
1
Deliver the parcel to my neighbour
Home > How Can We Help > Follow My Parcel
2
© 2015 DPD. DPD is a division of DPDgroup UK Limited. Registered office:
Roebuck Lane, Smethwick, West Midlands, B66 1BY. Registered in England and
Wales No. 732993.
Upgrade my delivery
3
4
Where has my parcel been?
Additional information
Back
Submit
Even more choice for your customers
We know some customers can’t be at home for their deliveries so they can now choose
to leave parcels with a specific neighbour, in a safe place or at their nearest DPD Pickup
shop.
Ship to shop
We would like you to integrate the DPD Pickup option into your checkout process but
your customers will still be able to divert their delivery to their local shop using the ‘inflight’ options from their text or email notification,
4
Great value with all our
UK services
Whether you’re sending documents, parcels or freight within the UK or offshore,
our range of reliable, time-critical delivery services is designed to meet your
business needs.
England & Wales
DPD 10:30
DPD 12:00
DPD Next Day
DPD Two Day
Saturday & Sunday
Surcharge
expresspak
£27.86 per parcel
£19.98 per parcel
£17.51 per parcel
N/A
£36.05 per parcel
standard parcels
£36.05 per
consignment
(inclusive of first
5kg) + £0.88 per kg.
Minimum £21.12
charge per parcel.
£25.24 per
consignment
(inclusive of first
5kg) + £0.77 per kg.
Minimum £14.06
charge per parcel.
£20.34 per
consignment
(inclusive of first
5kg) + £0.67 per kg.
Minimum £8.81 charge
per parcel.
£15.86 per
consignment
(inclusive of first
5kg) + £0.46 per kg.
Minimum £7.57 charge
per parcel.
£38.88 per
consignment
(inclusive of first
5kg) + £0.67 per kg.
Minimum £27.35
charge per parcel.
freight parcels
£51.65 per
consignment
(inclusive of first
5kg) + £0.88 per kg.
Minimum £40.94
charge per parcel.
£42.64 per
consignment
(inclusive of first
5kg) + £0.77 per kg.
Minimum £35.07
charge per parcel.
£28.48 per
consignment
(inclusive of first
5kg) + £0.62 per kg.
Minimum £23.43
charge per parcel.
£25.90 per
consignment
(inclusive of first
5kg) + £0.46 per kg.
Minimum £21.12
charge per parcel.
£47.02 per
consignment
(inclusive of first
5kg) + £0.62 per kg.
Minimum £41.97 per
parcel.
freight pallets
£157.23 per pallet
(inclusive of first
250kg) + £0.15 per kg.
£139.87 per pallet
(inclusive of first
250kg) + £0.15 per kg.
£99.81 per pallet
(inclusive of first
250kg) + £0.10 per kg.
£85.54 per pallet
(inclusive of first
250kg) + £0.10 per kg.
£142.91 per pallet
(inclusive of first
250kg) + £0.10 per kg.
up to 5kg per item
1-30kg per item
31-99kg per item
100-999kg per pallet
Scotland surcharge: £1.00 per standard parcel and £3.15 per pallet. For Saturday service, a minimum parcel rate will apply.
NB. Offshore items may be consigned by air and therefore must comply with air regulations. Customers must complete an invoice
document in order to fulfil customs requirements.
Offshore
DPD 10:30
DPD 12:00
DPD Next Day
DPD Two Day
Saturday
expresspak
POA
£38.73 per parcel
£32.34 per parcel
N/A
£50.88
standard parcels
POA
£72.10 per consignment
(inclusive of first 5kg) +
£1.60 per kg. Minimum
£29.25 charge per parcel.
£45.32 per consignment
(inclusive of first 5kg) +
£1.60 per kg. Minimum
£23.43 charge per parcel.
£34.92 per consignment
(inclusive of first 5kg) +
£0.93 per kg. Minimum
£17.51 charge per parcel.
£63.86 per consignment
(inclusive of first 5kg) +
£1.60 per kg. Minimum
£41.97 charge per parcel.
freight parcels
POA
POA
POA
£51.65 per consignment
(inclusive of first 5kg) +
£1.03 per kg. Minimum
£35.07 charge per parcel.
POA
freight pallets
POA
POA
POA
£184.37 per pallet
(inclusive of first 250kg)
+ £1.13 per kg. Minimum
£184.37 charge per pallet.
POA
up to 5kg per item
1-30kg per item
31-99kg per item
100-999kg per pallet
POA: Price on application. For desk-to-desk, swap it and Pickup services, please call 0121 336 4900.
Offshore deliveries
Maximum parcel dimensions and weight to ensure next day delivery:
Offshore Service Guide
DPD 12:00
DPD Next Day
DPD Two Day
Length 100cm
Belfast
Channel Islands
Wi
dth
70
cm
Channel Islands St. Helier
Isle of Man
Weight
31kg
Scilly Isles
Scottish Highlands &
Islands
Republic of Ireland
Dublin
5
Height 60cm
Northern Ireland
We’ll always
take extra care
of your European consignments
DPD Classic offers one of the fastest, most reliable delivery services in Europe. With
approximately 500 depots spread throughout Europe and beyond, the network
handles up to 2 million parcels every day.
DPD European Depot Network
Notes for DPD Service
1.
2.
3.
4.
5.
When the volume of goods exceeds
4.0 cubic metres per tonne, the
company charges are based on
whichever is the greatest, volume
or weight.
The sender is liable for all nonpaid duty and VAT by the receiver
when delivery has been made. An
additional administration charge of
£10.00 or 2% of the value, whichever
is the greater, will apply. The sender
will also be liable for all costs
relating to any goods returned due
to non-payment of duty and VAT.
Some rural areas may be outside the
delivery times shown.
Delivery times shown exclude the
day of collection.
Tariff applies to mainland
destinations only.
Extended liability
Extended liability is easy to calculate using the simple steps below:
1. Round up the liability or replacement value of your shipment to the nearest pound, e.g.
£139.27 = £140
2. If the value is more than £700, the premium charged will be 1% of the value, e.g. if the
value is £837, divide this figure by 100 = £8.37. Minimum charge £7.00 up to a maximum
liability of £5,000
Parcel service
The charge may be based on either the volumetric or the actual weight, whichever is greater.
The volumetric weight of your parcel should be calculated as follows:
length (cm) x height (cm) x width (cm)
e.g.
4,000
=
6
th
60
cm
25kg
length (cm) + 2 x width (cm) + 2 x height (cm) - e.g. 80 + 60 + 60 + 50 + 50 = 300cm
Maximum weight per item 31.5kg.
Maximum dimensions per item - 175cm length, 300cm girth.
Wid
Height 50cm
divided by 4,000
Length 80cm
50 x 50 x 40
We’ll always offer an
exceptional service through
our DPD Classic tariff
Parcel service
Single items weighing up to 31.5kg. Maximum dimensions 175cm length, 300cm girth.
Country
Zone
Invoices
Required
Consignment
rate to include
first 5kg
Additional kg
thereafter
Customs
Clearance
Charge
Transit
Time
Austria
2
N
£32.65
£2.40
N/A
3 days
Belgium
1
N
£26.45
£1.55
N/A
2 days
Bosnia-Herzegovina
5
Y
£42.25
£3.50
£25.00
6 days
Bulgaria
5
N
£42.25
£3.50
N/A
6 days
Croatia
4
N
£42.25
£3.50
N/A
6 days
Czech Republic
3
N
£37.70
£3.30
N/A
4 days
Denmark
2
N
£32.65
£2.40
N/A
3 days
Estonia
4
N
£42.25
£3.50
N/A
5 days
Finland
4
N
£42.25
£3.50
N/A
5 days
France (inc Monaco)
1
N
£26.45
£1.55
N/A
2 days
Germany
1
N
£26.45
£1.55
N/A
2 days
Greece (inc islands)
5
N
£42.25
£3.50
N/A
8 days
Hungary
4
N
£42.25
£3.50
N/A
4 days
Iceland
5
Y
£42.25
£3.50
£25.00
6 days
Italy
3
N
£37.70
£3.30
N/A
4 days
Latvia
5
N
£42.25
£3.50
N/A
5 days
Liechtenstein
2
Y
£32.65
£2.40
£25.00
3 days
Lithuania
5
N
£42.25
£3.50
N/A
5 days
Luxembourg
1
N
£26.45
£1.55
N/A
2 days
Netherlands
1
N
£26.45
£1.55
N/A
2 days
Norway
5
Y
£42.25
£3.50
£25.00
6 days
Poland
4
N
£42.25
£3.50
N/A
4 days
Portugal
4
N
£42.25
£3.50
N/A
4 days
Romania
5
N
£42.25
£3.50
N/A
6 days
Serbia
5
Y
£42.25
£3.50
£25.00
6 days
Slovakia
3
N
£37.70
£3.30
N/A
4 days
Slovenia
4
N
£42.25
£3.50
N/A
5 days
Spain
3
N
£37.70
£3.30
N/A
4 days
Sweden
4
N
£42.25
£3.50
N/A
5 days
Switzerland
2
Y
£32.65
£2.40
£25.00
3 days
7
The whole
world is in your
hands with our
Air Classic &
DPD Air Express
services
More destinations, more control and all at the right price.
Our AIR CLASSIC service provides reliable delivery by air,
while the DPD EXPRESS service provides even faster
connectivity for those urgent international shipments.
Air Classic
Air Classic is an extension of our Classic service into Europe connecting
you to 230 countries across the globe. It's ideal for retailers who want
to export to new markets, but don’t want the full cost of the DPD
Express service.
With full traceability and notifications to your customers, Air Classic will give your
international customers the best possible delivery experience.
DPD Express
DPD’s global express network - DPD EXPRESS - offers an unrivalled
service to more than 230 countries worldwide. If you need to get your
parcel to its destination urgently then DPD EXPRESS is the service for
you.
8
Air Classic
European Union Destinations
Zone 1
Zone 2
Zone 3
Zone 4
Consignment rate
(up to 0.5kg)
£32.50
£34.55
£37.15
£38.35
Additional Weight
(add per 0.5kg)
£1.55
£2.25
£3.50
£3.65
Non-European Union Destinations
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Consignment rate
(up to 0.5kg)
£40.65
£46.70
£53.75
£52.70
£59.55
Additional Weight
(add per 0.5kg)
£2.30
£3.80
£5.25
£6.10
£7.90
Air Express
European Union Destinations
Zone 1
Zone 2
Zone 3
Zone 4
Consignment rate
(up to 0.5kg)
£38.20
£40.65
£43.65
£45.10
Additional Weight
(add per 0.5kg)
£1.80
£2.70
£4.10
£4.25
Non-European Union Destinations
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
Consignment rate
(up to 0.5kg)
£47.80
£54.95
£63.25
£61.95
£70.05
Additional Weight
(add per 0.5kg)
£2.75
£4.50
£6.20
£7.10
£9.25
9
International Notes
DPD Classic
Standard Liability - paid at 8.33 x SDR
Extended Liability - charged at 1% of the value of goods. Minimum charge
£7.00. Maximum cover of £5,000 per consignment
Air Classic and Air Express
Standard Liability - $100 per parcel
Extended Liability - charged at 1% of the value of goods. Minimum charge
£7.00. Maximum cover of £5,000 per consignment
Items consigned by Air are subject to volumetric conversion and will be
charged either by volumetric weight or actual weight, whichever is greater.
Volumetric calculation: Length (cm) x Height (cm) x Width (cm) / 5000
e.g. 70 x 50 x 40 / 5000 = 28 kilos
International Girth: 1 x Length (cm) + 2 x Height (cm) + 2 x Width (cm)
Maximum Length: 175cm Length, Maximum Girth 300cm
10
Calculate the cost of your shipment
Our tariff has nine convenient zones. To calculate the cost of your consignment, refer to
the zone guide and scheduled transit times, and follow the simple steps.
Terms and Conditions
1. All prices are door to door. 2. All rates are per consignment in UK £ sterling and exclude VAT. Note: VAT is applicable to all EU
destinations. 3. For parcels, price includes transit liability of $100 per consignment. 4. When the volume of goods exceeds
5.0 cubic metres per tonne, the company reserves the right to charge by volume. 5. Rates quoted include routine Customs
clearance for informal entries. For complex Customs procedures requiring formal entries, and/or use of receiving country’s
deferment account, a charge may be made to the consignee. This will depend on the country, destination and/or commodity.
6. We are unable to deliver to PO Box/BFPO numbers. Delivery to PO Box only accepted for parcels going to Oman, Qatar,
Jordan, Saudi Arabia, Kenya and Panama. 7. All consignments are carried under the Terms and Conditions of carriage of DPD,
a copy of which is available on request. 8. The sender is liable for all non-paid duty and VAT by the receiver when delivery has
been made. An additional administration charge of £10 or 2% of the invoice value, whichever is the greater, will apply. The
sender will also be liable for all costs relating to any goods returned due to non-payment of duty and VAT.
All parcels will be subject to volumetric conversion and the shipment charge will be
based on either the volumetric or actual weight, whichever is greater. The volumetric
weight of your parcel should be calculated as follows:
Air Classic & DPD Express
Extended liability
length (cm) x height (cm) x width (cm)
Extended liability is easy to calculate using the simple
steps below:
divided by 5,000
e.g.
70 x 50 x 40
5,000
=
1.
28kg
Maximum weight per item 31.5kg.
Maximum dimensions per item 175cm length, 300cm girth.
2.
Round up the liability or replacement value of your
shipment to the nearest pound, e.g. £139.27 = £140
If the value is more than £700, the premium charged
will be 1% of the value, e.g. if the value is £837, divide
this figure by 100 = £8.37
Minimum charge £7.00 up to a maximum liability of £5,000
11
Air Classic and DPD Express destinations and transit times
Destination
Zone
Air
Classic
DPD
Express
Destination
Zone
Air
Classic
DPD
Express
Afghanistan
8
7 - 10
6-8
Burkina Faso
9
8 - 10
7-8
Albania
9
5-7
4-5
Burundi
9
5-8
4-6
Algeria
9
4-7
3-5
Cambodia
8
6-8
5-6
American Samoa
9
6-8
5-6
Cameroon
9
6-9
5-7
Andorra
9
3-5
2-3
Canada
7
3-6
2-4
Angola
9
6-8
5-6
Canary Islands
9
4-6
3-4
Anguilla
8
4-6
3-4
Cape Verde
8
8 - 10
7-8
Antigua
8
4-7
3-5
Cayman Islands
8
4-6
3-4
Argentina
8
4-7
3-5
Central African Rep
9
8 - 10
7-8
Armenia
9
5-8
4-6
Chad
9
6-9
5-7
Aruba
8
6-8
5-6
Chile
8
4-7
3-5
Australia
7
4-7
3-5
China
9
4-7
3-5
Austria
3
3
2
Colombia
8
4-7
3-5
Azerbaijan
9
5-8
4-6
Comoros
9
8 - 10
7-8
Bahamas
8
4-7
3-5
Congo
9
8 - 10
7-8
Bahrain
7
3-6
2-4
Cook Islands
9
9 - 11
8-9
Bangladesh
8
4-7
3-5
Costa Rica
8
6-9
5-7
Barbados
8
4-6
3-4
Croatia
6
5-6
4-5
Belarus
9
6-8
5-6
Cuba
9
8 - 11
7-9
Belgium
2
3
Cyprus
4
3-6
2-4
Belize
8
4-6
3-4
Czech Republic
4
3-4
2-4
Benin
9
7-9
6-7
Denmark
3
4-6
3-5
Bermuda
8
4-6
3-4
Djibouti
9
7-9
6-7
Bolivia
8
4-8
3-6
Dominica
8
4-7
3-5
Bosnia
6
6
5-6
Dominican Republic
8
5-7
4-5
Botswana
9
6-8
5-6
Ecuador
8
6-9
5-7
Brazil
8
4-7
3-5
Egypt
8
3-6
2-4
British Virgin Islands
8
4-7
3-5
El Salvador
8
6-9
5-7
Brunei
7
6-9
5-7
Equatorial Guinea
9
8 - 10
7-8
Bulgaria
6
3-6
2-4
Eritrea
9
6-9
5-7
2
12
Destination
Zone
Air
Classic
DPD
Express
Destination
Zone
Air
Classic
DPD
Express
Estonia
5
3-5
2-3
Iraq
9
7 - 10
6-8
Ethiopia
9
3-6
2-4
Israel
7
4-7
3-5
Faroe Islands
3
9 - 11
8-9
Italy
4
3-4
2-3
Fiji
8
7 - 10
6-8
Ivory Coast
9
7-9
6-7
Finland
5
4- 5
2-4
Jamaica
8
4-6
3-4
France
2
3
2
Japan
7
4-6
3-4
French Guiana
8
7-9
6-7
Jordan
8
3-5
2-3
French Polynesia
9
8 - 10
7-8
Kazakhstan
9
5-8
4-6
Gabon
9
7-9
6-7
Kenya
9
4-6
3-4
Gambia
9
8 - 10
7-8
Korea (South)
8
4-6
3-4
Georgia
9
6-8
5-6
Kuwait
8
3-6
2-4
Germany
2
3
Kyrgyzstan
9
6-9
5-7
Ghana
9
4-7
3-5
Laos
9
6-9
5-7
Gibraltar
9
3-5
2-3
Latvia
5
3-5
2-3
Greece
8
4-7
3-5
Lebanon
9
4-6
3-4
Greenland
7
4-6
3-4
Lesotho
9
5-7
4-5
Grenada
8
4-7
3-5
Liberia
9
8 - 10
7-8
Guadeloupe
8
4-6
3-4
Libya
9
3-6
2-4
Guam
9
6-9
5-7
Liechtenstein
3
3
Guatemala
8
6-9
5-7
Lithuania
5
3-5
Guinea
9
6-9
5-7
Luxembourg
2
3
Guyana
8
6-9
5-7
Macau
8
5-7
4-5
Haiti
8
7 - 10
6-8
Macedonia
9
3-5
2-3
Honduras
8
6-9
5-7
Madagascar
9
8 - 10
7-8
Hong Kong
6
3-5
2-3
Malawi
9
7 - 10
6-8
Hungary
4
3-4
2-3
Malaysia
7
4-6
3-4
Iceland
6
3-5
2-3
Maldives
9
5-8
4-6
India
7
3-6
2-4
Mali
9
7 - 10
6-8
Indonesia
7
4-7
3-5
Malta
4
3-6
2-4
Iran
9
5-8
4-6
Martinique
8
4-6
3-4
2
13
2
2-4
2
Destination
Zone
Air
Classic
DPD
Express
Destination
Zone
Air
Classic
DPD
Express
Mauritania
9
8 - 10
7-8
Portugal
4
3-4
2-3
Mauritius
9
6-9
5-7
Puerto Rico
8
7 - 10
6-8
Mayotte
9
6-8
5-6
Qatar
8
3-6
2-4
Mexico
8
4-7
3-5
Reunion Island
9
8 - 10
7-8
Moldova
9
5-8
4-6
Romania
6
4-6
3-5
Monaco
2
3-5
2-3
Russia
7
6 - 10
5-8
Mongolia
9
6-9
5-7
Rwanda
9
5-8
4-6
Montenegro
9
6-8
5-6
9
8 - 10
7-8
Montserrat
8
7-9
6-7
Saba/Curacao
(Netherlands
Antilles)
Morocco
9
4-6
3-4
San Marino
3
4-6
3-4
Mozambique
9
6-9
5-7
Saudi Arabia
9
3-6
2-4
Namibia
9
6-9
5-7
Senegal
9
5-8
4-6
Nepal
9
6-9
5-7
Serbia
6
5-6
4-5
Netherlands
2
3
2
Seychelles
9
9 - 11
8-9
New Caledonia
9
9 - 11
8-9
Singapore
6
3-5
2-3
New Zealand
8
5-7
4-5
Slovakia
4
3-4
2-4
Nicaragua
8
6-9
5-7
Slovenia
5
5
4-5
Niger
9
8 - 10
7-8
Solomon Islands
9
7 - 10
6-8
Nigeria
8
5-8
4-6
South Africa
7
4-6
3-4
Norway
6
3-6
2-4
Spain
4
3-4
2-3
Oman
8
3-5
2-3
Sri Lanka
8
4-7
3-4
Pakistan
8
4-7
3-5
St Kitts & Nevis
8
4-7
3-5
Palau
9
9 - 11
8-9
St Lucia
8
4-6
3-4
Palestine
9
6-9
5-7
St Maarten
8
4-6
3-4
Panama
8
4-7
3-5
St Vincent and
the Grenadines
8
4-6
3-4
Papua New Guinea
8
7 - 11
6-9
Sudan
9
4-8
3-6
Paraguay
8
7-9
6-7
Suriname
9
7-9
6-7
Peru
8
4-6
3-4
Swaziland
9
5-7
4-5
Philippines
7
6-8
5-6
Sweden
5
4-5
3-4
Poland
4
3-4
2-3
Switzerland
3
3
2-3
14
Destination
Zone
Air
Classic
DPD
Express
Syria
8
5-7
4-5
Taiwan
8
4-6
3-4
Tanzania
9
5-7
4-5
Thailand
7
4-6
3-4
Togo
9
8 - 10
7-8
Trinidad & Tobago
8
4-7
3-5
Tunisia
9
3-6
2-4
Turkey
8
3-6
2-4
Turkmenistan
9
6-9
5-7
Turks & Caicos
Islands
8
4-6
3-4
Uganda
9
4-7
3-5
Ukraine
8
4-7
3-5
United Arab
Emirates
7
3-6
2-4
United States
5
3-6
2-4
Uruguay
8
4-7
3-5
Uzbekistan
9
5-8
4-6
Vanuatu
9
8 - 10
7-8
Vatican City
3
3-5
2-3
Venezuela
8
4-7
3-5
Vietnam
9
4-7
3-5
Virgin Islands, U.s.
9
8 - 11
7-9
Western Samoa
9
7 - 10
6-8
Yemen
9
4-7
3-5
Zambia
9
5-7
4-5
Zimbabwe
9
4-6
3-4
These transit times are for major cities; other
destinations may require additional time in
transit.
15
We’ll give you our global expertise
Air Classic parcel rates
Total consignment
weight in kg
Zone 1
£
Zone 2
£
Zone 3
£
Zone 4
£
Zone 5
£
Zone 6
£
Zone 7
£
Zone 8
£
Zone 9
£
Up to 0.5kg
32.50
34.55
37.15
38.35
40.65
46.70
53.75
52.70
59.55
1.0
34.05
36.80
40.65
42.00
42.95
50.50
59.00
58.80
67.45
1.5
35.60
39.05
44.15
45.65
45.25
54.30
64.25
64.90
75.35
2.0
37.15
41.30
47.65
49.30
47.55
58.10
69.50
71.00
83.25
2.5
38.70
43.55
51.15
52.95
49.85
61.90
74.75
77.10
91.15
3.0
40.25
45.80
54.65
56.60
52.15
65.70
80.00
83.20
99.05
3.5
41.80
48.05
58.15
60.25
54.45
69.50
85.25
89.30
106.95
4.0
43.35
50.30
61.65
63.90
56.75
73.30
90.50
95.40
114.85
4.5
44.90
52.55
65.15
67.55
59.05
77.10
95.75
101.50
122.75
5.0
46.45
54.80
68.65
71.20
61.35
80.90
101.00
107.60
130.65
5.5
48.00
57.05
72.15
74.85
63.65
84.70
106.25
113.70
138.55
6.0
49.55
59.30
75.65
78.50
65.95
88.50
111.50
119.80
146.45
6.5
51.10
61.55
79.15
82.15
68.25
92.30
116.75
125.90
154.35
7.0
52.65
63.80
82.65
85.80
70.55
96.10
122.00
132.00
162.25
7.5
54.20
66.05
86.15
89.45
72.85
99.90
127.25
138.10
170.15
8.0
55.75
68.30
89.65
93.10
75.15
103.70
132.50
144.20
178.05
8.5
57.30
70.55
93.15
96.75
77.45
107.50
137.75
150.30
185.95
9.0
58.85
72.80
96.65
100.40
79.75
111.30
143.00
156.40
193.85
9.5
60.40
75.05
100.15
104.05
82.05
115.10
148.25
162.50
201.75
10.0
61.95
77.30
103.65
107.70
84.35
118.90
153.50
168.60
209.65
10.5
63.50
79.55
107.15
111.35
86.65
122.70
158.75
174.70
217.55
11.0
65.05
81.80
110.65
115.00
88.95
126.50
164.00
180.80
225.45
11.5
66.60
84.05
114.15
118.65
91.25
130.30
169.25
186.90
233.35
12.0
68.15
86.30
117.65
122.30
93.55
134.10
174.50
193.00
241.25
12.5
69.70
88.55
121.15
125.95
95.85
137.90
179.75
199.10
249.15
13.0
71.25
90.80
124.65
129.60
98.15
141.70
185.00
205.20
257.05
13.5
72.80
93.05
131.65
133.25
100.45
145.50
190.25
211.30
264.95
14.0
74.35
95.30
131.65
136.90
102.75
149.30
195.50
217.40
272.85
14.5
75.90
97.55
135.15
140.55
105.05
153.10
200.75
223.50
280.75
15.0
77.45
99.80
138.65
144.20
107.35
156.90
206.00
229.60
288.65
15.5
79.00
102.05
142.15
147.85
109.65
160.70
211.25
235.70
296.55
16.0
80.55
104.30
145.65
151.50
111.95
164.50
216.50
241.80
304.45
16.5
82.10
106.55
149.15
155.15
114.25
168.30
221.75
247.90
312.35
17.0
83.65
108.80
152.65
158.80
116.55
172.10
227.00
254.00
320.25
17.5
85.20
111.05
156.15
162.45
118.85
175.90
232.25
260.10
328.15
18.0
86.75
113.30
159.65
166.10
121.15
179.70
237.50
266.20
336.05
18.5
88.30
115.55
163.15
169.75
123.45
183.50
242.75
272.30
343.95
19.0
89.85
117.80
166.65
173.40
125.75
187.30
248.00
278.40
351.85
19.5
91.40
120.05
170.15
177.05
128.05
191.10
253.25
284.50
359.75
20.0
92.95
122.30
173.65
180.70
130.35
194.90
258.50
290.60
367.65
20.5
94.50
124.55
177.15
184.35
132.65
198.70
263.75
296.70
375.55
21.0
96.05
126.80
180.65
188.00
134.95
202.50
269.00
302.80
383.45
21.5
97.60
129.05
184.15
191.65
137.25
206.30
274.25
308.90
391.35
22.0
99.15
131.30
187.65
195.30
139.55
210.10
279.50
315.00
399.25
22.5
100.70
133.55
191.15
198.95
141.85
213.90
284.75
321.10
407.15
23.0
102.25
135.80
194.65
202.60
144.15
217.70
290.00
327.20
415.05
23.5
103.80
138.05
198.15
206.25
146.45
221.50
295.25
333.30
422.95
24.0
105.35
140.30
201.65
209.90
148.75
225.30
300.50
339.40
430.85
24.5
106.90
142.55
205.15
213.55
151.05
229.10
305.75
345.50
438.75
25.0
108.45
144.80
208.65
217.20
153.35
232.90
311.00
351.60
446.65
25.5
110.00
147.05
212.15
220.85
155.65
236.70
316.25
357.70
454.55
26.0
111.55
149.30
215.65
224.50
157.95
240.50
321.50
363.80
462.45
26.5
113.10
151.55
219.15
228.15
160.25
244.30
326.75
369.90
470.35
27.0
114.65
153.80
222.65
231.80
162.55
248.10
332.00
376.00
478.25
27.5
116.20
156.05
226.15
235.45
164.85
251.90
337.25
382.10
486.15
28.0
117.75
158.30
229.65
239.10
167.15
255.70
342.50
388.20
494.05
28.5
119.30
160.55
233.15
242.75
169.45
259.50
347.75
394.30
501.95
29.0
120.85
162.80
236.65
246.40
171.75
263.30
353.00
400.40
509.85
29.5
122.40
165.05
240.15
250.05
174.05
267.10
358.25
406.50
517.75
30.0
123.95
167.30
243.65
253.70
176.35
270.90
363.50
412.60
525.65
30.5
125.50
169.55
247.15
257.35
178.65
274.70
368.75
418.70
533.55
31.0
127.05
171.80
250.65
261.00
180.95
278.50
374.00
424.80
541.45
31.5
128.60
174.05
254.15
264.65
183.25
282.30
379.25
430.90
549.35
16
Country
specific rates
are available
on request.
Please call
0121 336 4900.
We’ll give you our global expertise
DPD Express parcel rates
Total consignment
weight in kg
Zone 1
£
Zone 2
£
Zone 3
£
Zone 4
£
Zone 5
£
Zone 6
£
Zone 7
£
Zone 8
£
Zone 9
£
Up to 0.5kg
38.20
40.65
43.65
45.10
47.80
54.95
63.25
61.95
70.05
1.0
40.00
43.35
47.75
49.35
50.55
59.45
69.45
69.05
79.30
1.5
41.80
46.05
51.85
53.60
53.30
63.95
75.65
76.15
88.55
2.0
43.60
56.85
55.95
57.85
56.05
68.45
81.85
83.25
97.80
2.5
45.40
51.45
60.05
62.10
58.80
72.95
88.05
90.35
107.05
3.0
47.20
54.15
64.15
66.35
61.55
77.45
94.25
97.45
116.30
3.5
49.00
56.85
68.25
70.60
64.30
81.95
100.45
104.55
125.55
4.0
50.80
59.55
72.35
74.85
67.05
86.45
106.65
111.65
134.80
4.5
52.60
62.25
78.45
79.10
69.80
90.95
112.85
118.75
144.05
5.0
54.40
64.95
80.55
83.35
72.55
95.45
119.05
125.85
153.30
5.5
56.20
67.65
84.65
87.60
75.30
99.95
125.25
132.95
162.55
6.0
58.00
70.35
88.75
91.85
78.05
104.45
131.45
140.05
171.80
6.5
59.80
73.05
92.85
96.10
80.80
108.95
137.65
147.15
181.05
7.0
61.60
75.75
96.95
100.35
83.55
113.45
143.85
154.25
190.30
7.5
63.40
78.45
101.05
104.60
86.30
117.95
150.05
161.35
199.55
8.0
65.20
81.15
105.15
108.85
89.05
122.45
156.25
168.45
208.80
8.5
67.00
83.85
109.25
113.10
91.80
126.95
162.45
175.55
218.05
9.0
68.80
86.55
113.35
117.35
94.55
131.45
168.65
182.65
227.30
9.5
70.60
89.25
117.45
121.60
97.30
135.95
174.85
189.75
236.55
10.0
72.40
91.95
121.55
125.85
100.05
140.45
181.05
196.85
245.80
10.5
74.20
94.65
125.65
130.10
102.80
144.95
187.25
203.95
255.05
11.0
76.00
97.35
129.75
134.35
105.55
149.45
193.45
211.05
264.30
11.5
77.80
100.05
133.85
138.60
108.30
153.95
199.65
218.15
273.55
12.0
79.60
102.75
137.95
142.85
110.05
158.45
205.85
225.25
282.80
12.5
81.40
105.45
142.05
147.10
113.80
162.95
212.05
232.35
292.05
13.0
83.20
108.15
146.15
151.35
116.55
167.45
218.25
239.45
301.30
13.5
85.00
110.85
150.25
155.60
119.30
171.95
224.45
246.55
310.55
14.0
86.80
113.55
154.35
159.85
122.05
176.45
230.65
253.65
319.80
14.5
88.60
116.25
158.45
164.10
124.80
180.95
236.85
260.75
329.05
15.0
90.40
118.95
162.55
168.35
127.55
185.45
243.05
267.85
338.30
15.5
92.20
121.65
166.65
172.60
130.30
189.95
249.25
274.95
347.55
16.0
94.00
124.35
170.75
176.85
133.05
194.45
255.45
282.05
356.80
16.5
95.80
127.05
174.85
181.10
135.80
198.95
261.65
289.15
366.05
17.0
97.60
129.75
178.95
185.35
138.55
203.45
267.85
296.25
375.30
17.5
99.40
132.45
183.05
189.60
141.30
207.95
274.05
303.35
384.55
18.0
101.20
135.15
187.15
193.85
144.05
212.45
280.25
310.45
393.40
18.5
103.00
137.85
191.25
198.10
146.80
216.95
286.45
317.55
403.05
19.0
104.80
140.55
195.35
202.35
149.55
221.45
292.65
324.65
412.30
19.5
106.60
143.25
199.45
206.60
152.30
225.95
298.85
331.75
421.55
20.0
108.40
145.95
203.55
210.85
155.05
230.45
305.05
338.85
430.80
20.5
110.20
148.65
207.65
215.10
157.80
234.95
311.25
345.95
440.05
21.0
112.00
151.35
211.75
219.35
160.55
239.45
317.45
353.05
449.30
21.5
113.80
154.05
215.85
223.60
163.30
243.95
323.65
360.15
458.55
22.0
115.60
156.75
219.95
227.85
166.05
248.45
329.85
367.25
467.80
22.5
117.40
159.45
224.05
232.10
168.80
252.95
336.05
374.35
477.05
23.0
119.20
162.15
228.15
236.35
171.55
257.45
342.25
381.45
486.30
23.5
121.00
164.85
232.25
240.60
174.30
261.95
348.45
388.55
495.55
24.0
122.80
167.55
236.35
244.85
177.05
266.45
354.65
395.65
504.80
24.5
124.60
170.25
240.45
249.10
179.80
270.95
360.85
402.75
514.05
25.0
126.40
172.95
244.55
253.35
182.55
275.45
367.05
409.85
523.30
25.5
128.20
175.65
248.65
257.60
185.30
279.95
373.25
416.95
532.55
26.0
130.00
178.35
252.75
261.85
188.05
284.45
379.45
424.05
541.80
26.5
131.80
181.05
256.85
266.10
190.80
288.95
385.65
431.15
551.05
27.0
133.60
183.75
260.95
270.35
193.55
293.45
391.85
438.25
560.30
27.5
135.40
186.45
265.05
274.60
196.30
297.95
398.05
445.35
569.55
28.0
137.20
189.15
269.15
278.85
199.05
302.45
404.25
452.45
578.80
28.5
139.00
191.85
273.25
283.10
201.80
306.95
410.45
459.55
588.05
29.0
140.80
194.55
277.35
287.35
204.55
311.45
416.65
466.65
597.30
29.5
142.60
197.25
281.45
291.60
207.30
315.95
422.85
473.75
606.55
30.0
144.40
199.95
285.55
295.85
210.05
320.45
429.05
480.85
615.80
30.5
146.20
202.65
289.65
300.10
212.80
324.95
435.25
487.95
625.05
31.0
148.00
205.35
293.75
304.35
215.55
329.45
441.45
495.05
634.30
31.5
149.80
208.05
297.85
308.60
218.30
333.95
447.65
502.15
643.55
17
Country
specific rates
are available
on request.
Please call
0121 336 4900.
International services - for
online retailers with a global
vision...
DPD Direct
The ideal product for online sellers that require
international home deliveries.
DPD Direct provides an international home delivery service
specifically designed for online retailers. We’ll ensure your
products are delivered direct to your customer’s door.
In all of the above destinations, we work in partnership with
the local home delivery specialist, providing the best ‘last mile’
delivery experience available.
18
Reasons to use DPD Direct:
Tracking your deliveries
You’ll have online visibility of your parcel on its outbound journey
and final confirmation of delivery, so you can monitor all customers’
orders from dispatch to receipt.
Get fast customs clearance
With DPD Direct we will ensure your goods receive express customs
clearance, utilising a paperless system. This means that all your
customs requirements are taken care of online, with no need to
produce invoices to accompany the parcel.
Delivery Duty Paid
Where duty is payable (non-EU destinations), using the DPD Direct
service means all items can pass through customs efficiently and
quickly. Your parcels to these destinations are Delivered Duty Paid,
which means DPD will invoice you separately for any duties payable.
Return items
The DPD Direct service includes a returns service for unwanted and
undeliverable items.
DPD Direct is run in conjunction with wnDirect, an international
logistics specialist, meaning you have the benefit of two lots of
expertise when you ship your parcels.
See below for a full breakdown of the destination countries that you can ship to using
DPD Direct, along with our delivery partner and the transit time:
DPD Direct Destination Information
Country
Transit
Time
(Days)
Transit
Time
(Days)
Country
Country
Transit
Time
(Days)
Australia
9
Germany
3-4
Portugal
4-5
Bahrain
5
Hong Kong
6
Qatar
3-5
Belgium
4
Italy
4-6
Rep. of Ireland
3-4
Brazil
9
Japan
4-6
Russia
9
Canada
4-6
Kuwait
7
Saudi Arabia
6
China
9
Lebanon
5
Singapore
5-7
Denmark
5
Luxembourg
3-5
Spain
4-5
Egypt
3-5
Netherlands
3-4
Sweden
6
Finland
7
New Zealand
7-8
UAE
4-5
France
3-5
Oman
5
USA
4-7
19
International mail
Developed in conjunction with national
postal authorities, this service is for
businesses sending bulk mail totaling
over 2kg of international mail per day.
We offer the convenience and peace of mind of a one-stop shop, backed by an
award winning Customer Services Centre. Unique among our competitors, we
weigh and can also sort your international mail for you.
▪▪ Collection service for bulk international mail
▪▪ Mail is directly fed into the network of our parent company, La Poste
▪▪ Invoices give a detailed breakdown of all shipments despatched
▪▪ No pre-payment for franking or stamps means improved cashflow
Choose from two service levels, priority or standard, with three simple tariff
options depending on the destination and level of sortation required. Here are
the international mail transit times:
Destination
Priority
Standard
Europe
3-6 days
6-11 days
Rest of world
4-10 days
8-15 days
DPD Colissimo
We offer an exclusive tracked
registered mail delivery to France
through our DPD Colissimo service.
Registered mail
We also provide an untracked
international registered mail service
which requires a signature upon
delivery.
DPD Colissimo, the largest B2C
registered mail shipping service in
France, allows you to despatch
your goods quickly and ensures the
addressees receive their registered
mail on time.
Offshore
Please note - when shipping to the
Channel Islands, customers must
complete an invoice document
in order to fulfill customs
requirements. Completion of
this documentation will expedite
the passage of parcels to these
destinations.
International Business Reply Service
(IBRS)
IBRS is essentially a reply paid
service. We operate the returns
within 17 countries for items up to
2kg.
20
We’ll transport
larger items
with our Heavyweight service
If you need to send larger items across Europe, our Heavyweight service offers
competitive rates and exceptional delivery times. Our service is BIFA-regulated,
with proof of delivery available on request.
Notes for DPD Service
DPD European Heavyweight Network
1.
2.
3.
4.
5.
When the weight of goods exceeds
31.5kg and up to a maximum of 300kg
volume or dead weight, the company
charges are based on whichever is
greater.
The sender is liable for all non-paid
duty and VAT by the receiver when
delivery has been made. An additional
administration charge of £10.00 or 2% of
the value, whichever is the greater, will
apply. The sender will also be liable for all
costs relating to any goods returned due
to non-payment of duty and VAT.
Some rural areas may be outside the
delivery times shown.
Delivery times shown exclude the day of
collection.
Tariff applies to mainland destinations
only.
Interested in our Heavyweight services?
Call 0121 336 4900 for more information.
Heavyweight consignments
The charge will be based on either the volumetric or the actual weight, whichever is greater.
The volumetric weight of your parcel should be calculated as follows:
length (cm) x height (cm) x width (cm)
divided by 3,000
e.g.
120 x 80 x 60
3,000
21
=
192kg
Heavyweight consignments
Heavyweight service
Single items in excess of 31.5kg. Maximum weight 300kg and 175cm length.
Country
Zone
Invoices
Required
Consignment
rate to include
first 31.5kg
Additional kg
thereafter
Customs
Clearance
Charge
Transit
Time
Austria
2
N
£106.09
£0.92
N/A
4 days
Belgium
1
N
£80.99
£0.80
N/A
3 days
Bulgaria
5
N
POA
POA
POA
7-8 days
Denmark
2
N
£106.09
£0.92
N/A
4 days
Finland
4
N
£110.21
£3.68
N/A
5-6 days
France (inc Monaco)
1
N
£80.99
£0.80
N/A
3 days
Germany
1
N
£80.99
£0.80
N/A
3 days
Italy
3
N
£86.52
£1.00
N/A
4-5 days
Luxembourg
1
N
£80.99
£0.80
N/A
3 days
Netherlands
1
N
£80.99
£0.80
N/A
3 days
Norway
4
Y
POA
POA
£25.00
5-6 days
Poland
4
N
£110.21
£3.68
N/A
5-6 days
Portugal
4
N
£110.21
£3.68
N/A
5-6 days
Spain
3
N
£86.52
£1.00
N/A
4-5 days
Sweden
4
N
£110.21
£3.68
N/A
5-6 days
Switzerland
2
Y
£106.09
£0.92
£25.00
4 days
22
Swapit
Swapit, our one-for-one exchange
service, will ensure your
customers receive a replacement
product at the same time as returning
the original item for repair or
maintenance. Therefore, they need never
be without your product.
We offer a wide range of delivery options, all
making use of our strong, secure packaging. For
added ease, you will be able to track the delivery,
including the return, using one reference
number.
Swapit relay
Swapit relay ensures your customers receive an empty tote box to send a faulty
or damaged item to the repair centre.
Once repaired, the item is delivered back to your customer safely and securely.
Reverseit
Always be in control of your returns with
reverse it. Recall and relocate stock at your
convenience and track it online.
For you:
▪▪ Stay in control of your stock
▪▪ Recall stock when you want to
▪▪ Track it all online
▪▪ Simple to move goods back to
return addresses
For your store or site:
▪▪ Automatic collections; no need to
call or book online
▪▪ Pre-supplied labels for returns
▪▪ Hassle-free movement of stock
between store/site
▪▪ Simple and convenient service
Reverseit ad hoc
Reverseit includes the ability for us to pick
up a return parcel at the same time as our
driver is making a delivery. By linking the
delivery and the pickup, we provide an
efficient returns service with the ability for
you to:
▪▪ Book up to five parcels for collection
from the same
▪▪ delivery address
▪▪ Print your return labels using ship@
ease and send them with the parcel for
delivery
▪▪ Track the delivered and collected items
together on the website
23
For more information on DPD, call 0121 336 4900
visit our website at www.dpd.co.uk
or contact us via email: [email protected]
DPD has achieved IS O90 01 :2008 and
IS O14001:2004 approval