GIG00-15022 - Guardianpet.net

GIG00-15022
Operating and Training Guide
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
Thank you for choosing Guardian® by PetSafe® brand.
You and your pet deserve a companionship that includes memorable moments and a
shared understanding together. Our products provide you with the tools and technologies to
successfully train your pet. If you have any questions about our products or training your pet,
please visit our website at www.guardianpet.net or contact our Customer Care Center
at 1-800-732-2677.
To get the most protection out of your warranty, please register your product within 30 days
at www.guardianpet.net. By registering and keeping your receipt, you will enjoy the product’s
full warranty and should you ever need to call the Customer Care Center, we will be able
to help you faster. Most importantly, we will never give or sell your valuable information to
anyone. Complete warranty information is available online at www.guardianpet.net.
Fence installation and training help: www.guardianpet.net.
21-800-732-2677
Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that
follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided,
could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.
• Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior.
Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that
this product is right for your dog, please talk to your veterinarian or a certified trainer.
• Underground cables can carry high voltage. Have all underground cables marked before you dig to
bury your wire. In most areas this is a free service. Avoid these cables when you dig.
• Follow all safety instructions for your power tools. Be sure to always wear your safety goggles.
• Do not install, connect, or remove your system during a lightning storm. If the storm is close enough for
you to hear thunder, it is close enough to create hazardous surges.
• Risk of electric shock. Use the Fence Transmitter and Surge Protector indoors in dry location only.
• Turn off power to outlet before you install or remove your Surge Protector.
• Risk of electrical shock or fire. Use Surge Protector only with a duplex outlet with center screw. Attach
unit with long screw supplied.
•Risk of injury. Wire on top of the ground may be a trip hazard; Use care in how you place your wires.
This Guardian® Underground Fence® System is not a solid barrier. This system is designed to act as a
deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you
reinforce training with your pet on a regular basis. Proper fit of the collar is important. A collar worn for
too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure
ulcers; this condition is commonly known as bed sores.
•Avoid leaving the collar on the dog for more than 12 hours per day.
•When possible reposition the collar on the pet’s neck every 1 to 2 hours.
•Check the fit to prevent excessive pressure; follow the instructions in this manual.
•Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
•When using a separate collar for a lead, don’t put pressure on the electronic collar.
•Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
•Examine the contact area daily for signs of a rash or a sore.
•If a rash or sore is found, discontinue use of the collar until the skin has healed.
•If the condition persists beyond 48 hours, see your veterinarian.
•For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they
wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time
that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important
to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin
has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead
to a rash or infection.
•The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an
unintended correction.
•The Boundary Width of the system must be tested whenever an adjustment is made to the containment
field to prevent unintended corrections to your pet.
•If you use a collar and leash for training, be sure the extra collar does not put pressure on
the contact points.
•Always remove your dog’s Receiver Collar before performing any Transmitter testing.
•If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter (GFCI) or
Residual Current Device (RCD). In rare cases, nearby lightning strikes may cause the GFCI or RCD to
trip. Without power your dog may be vulnerable to escape. You will have to reset the GFCI or RCD to
restore power to the system.
•Do not install the Surge Protector if there is not at least 30 feet (10 meters) or more of wire between the
electrical outlet and electrical service panel.
www.guardianpet.net3
• Plug the Surge Protector into a grounded (3-prong) outlet that is within 5 feet of the Fence Transmitter.
ALWAYS use a grounded (3-prong) outlet to ensure maximum protection.
• Do not remove the ground prong from the Surge Protector plug. Do not use a 3-prong plug to 2-prong
outlet converter. Doing so will make the Surge Protector ineffective against surges or spikes.
• Use care when mowing or trimming your grass not to cut the loop wire.
• Verify that the boundary loop and Transmitter wires connect to the proper Surge Protector terminals.
Reversed connections will result in an increased risk of surge related damage.
• For added protection, when unused for long periods of time or prior to thunderstorms, unplug
from the wall outlet and disconnect the loop boundary wires. This will prevent damage to the
transmitter due to surges.
• To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the
static correction on the receiver collar back to level 1 tone only.
41-800-732-2677
Table of Contents
Components............................................................................................................................................................................. 6
Other Items You May Need.................................................................................................................................................... 6
How the System Works........................................................................................................................................................... 7
Key Definitions......................................................................................................................................................................... 7
Lay Out the System.................................................................................................................................................................. 8
Basic Planning Tips............................................................................................................................................................. 8
Operating Guide..................................................................................................................................................................... 8
Sample Layouts...................................................................................................................................... 9
Double Loop...................................................................................................................................................................... 10
Position the Boundary Wire...................................................................................................................................................11
To Twist the Boundary Wire..............................................................................................................................................11
To Splice or Repair the Boundary Wire...........................................................................................................................11
Additional Boundary Wire................................................................................................................................................12
Connect the Wires to the Surge Protector and Fence Transmitter (USA and Canada).....................................................12
Surge Protection.................................................................................................................................................................12
Install the Surge Protector & Connect the Wires (4A).....................................................................................................13
Transmitter Set-up (Australia and New Zealand)........................................................................................................... 14
Prepare the Receiver Collar.................................................................................................................................................. 14
To Insert and Remove the Receiver Collar Batteries....................................................................................................... 14
To Set the Static Correction Level..................................................................................................................................... 15
Anti-Linger Prevention....................................................................................................................................................... 15
Run Through Prevention.................................................................................................................................................... 15
Over Correction Protection.............................................................................................................................................. 15
Function and Response Table........................................................................................................................................... 15
Set the Boundary Width and Test the Receiver Collar........................................................................................................ 17
Install the Boundary Wire..................................................................................................................................................... 17
To Bury the Boundary Wire.............................................................................................................................................. 17
To Attach the Boundary Wire to an Existing Fence........................................................................................................ 17
To Cross Hard Surfaces (driveways, sidewalks, etc.).................................................................................................... 18
Place the Boundary Flags..................................................................................................................................................... 18
Fit the Receiver Collar............................................................................................................................................................ 19
Be Patient With Your Pet........................................................................................................................................................ 20
Training Guide...................................................................................................................................... 20
Day 1 - Boundary Awareness...............................................................................................................................................21
Days 2 thru 4 -........................................................................................................................................................................21
Continue Boundary Awareness.............................................................................................................................................21
Days 5 thru 8 - Distraction Phase......................................................................................................................................... 22
Days 9 thru 14 -..................................................................................................................................................................... 22
Unleashed Supervision.......................................................................................................................................................... 22
Days 15 thru 30 - Pet Monitoring......................................................................................................................................... 23
Taking Your Pet Out of the Pet Area...................................................................................................................................... 23
Accessories............................................................................................................................................................................. 23
Troubleshooting................................................................................................................................... 24
Additional Information.......................................................................................................................................................... 25
System Test.............................................................................................................................................................................. 26
Wire Break Location Test....................................................................................................................................................... 27
Terms of Use and Limitation of Liability................................................................................................................................ 28
Compliance............................................................................................................................................................................ 29
Australia............................................................................................................................................................................. 29
Customer Care International................................................................................................................................................. 29
Perchlorate Battery................................................................................................................................................................ 29
Warranty................................................................................................................................................................................30
Claims Procedure:.............................................................................................................................................................30
Layout Grid.............................................................................................................................................................................31
Mounting Template................................................................................................................................................................ 32
www.guardianpet.net5
Components
Fence
Transmitter
Boundary Wire - 500 ft.
Battery Door
Power
Adapter
Boundary Flags - 50
Receiver
Collar w/Short
Contact Points
(2) 3-volt Batteries
(GAC11-13556)
Surge
Protector
GIG
00-1
5022
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Train
GUI
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Guid
BEF
ORE
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BEG
INNI
NG
Test Light Tool
Long
Contact Points
Gel-filled
Capsules
Wire Nuts
Other Items You May Need
•Additional wire and flags (Part #PGA-500)
•Tape measure
•Small Phillips screwdriver
•Drill & mounting hardware
•Shovel or lawn edger
•Pliers
•Wire stripping pliers
•Scissors
•Lighter
•Electrical tape
•Gel-filled Capsules
•Additional wire nuts
•Waterproofing compound (e.g. silicone caulk)
•PVC pipe or water hose
•Circular saw with masonry blade
•Staple gun
•Non-metallic collar and leash
Fence installation and training help: www.guardianpet.net
61-800-732-2677
Operating and
Training Guide
How the System Works
The Guardian® Underground Fence® System has been proven safe, comfortable, and effective for pets over
8 pounds. The system works by producing a radio signal from the Fence Transmitter through up to 2000 feet
of Boundary Wire. The Boundary Wire is buried or attached to a fixed object to enclose the Pet Area. You
temporarily define this Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a
Receiver Collar with Contact Points that touch his neck, and once trained, is allowed to roam freely in the Pet
Area. When your pet reaches the Warning Zone, the Receiver Collar gives a warning beep. If your pet continues
into the Static Correction Zone, a safe Static Correction will be delivered through the Contact Points to get his
attention until he returns to the Pet Area.
Key Definitions
Fence Transmitter: The device that transmits the radio signal through the Boundary Wire.
Pet Area: The area within the Warning Zone where your pet can roam freely.
Warning Zone: The outer edge of the Pet Area where your pet’s Receiver Collar begins to beep,
warning him not to go into the Static Correction Zone.
Static Correction Zone: The zone beyond the Warning Zone where your pet’s Receiver Collar will emit a Static
Correction, signaling him to return to the Pet Area.
Boundary Width: The combination of the Warning Zone and the Static Correction Zone.
Surge Protector: Installed with the Fence Transmitter to protect it from lightning strikes and power surges
(USA and Canada only).
Receiver Collar: The device that receives the radio signal from the Boundary Wire.
Correction Level Button: Adjusts the level of Static Correction your pet receives in the Static Correction Zone.
Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is set.
This light also serves as the low battery indicator.
Contact Points: The contacts through which the Receiver Collar delivers the safe Static Correction when your pet
moves into the Static Correction Zone.
Power Jack: The Jack where the Power Adapter plugs into the Fence Transmitter. The Fence Transmitter
is powered by a standard 120-volt outlet.
Boundary Wire Terminals: The terminals where the Boundary Wires connect to the Fence Transmitter in
order to complete a continuous loop.
Loop Indicator Light: The light that indicates that the Boundary Wire makes a complete loop,
enabling the signal to be transmitted.
Boundary Width Control: The knob that adjusts the width of the Warning and Static Correction Zones. Note:
Adjusting the knob does not change the level of Static Correction on the Receiver Collar.
Surge
Protector
with Power
Adapter
Fence
Transmitter
Static
Correction
Zone
Pet
Area
Receiver Collar
Correction Level Button
Battery Door
Warning
Zone
Static
Correction
Zone
Fence Transmitter
Power
Jack
Receiver
Indicator
Light
Boundary
Width
Control
Power
Light
Boundary
Width
Warning
Zone
Washers
Contact Points
Boundary
Wire
Terminals
}
Loop
Indicator
Light
www.guardianpet.net7
Operating Guide
Step 1
Locate the Fence Transmitter
Place the Fence Transmitter:
• In a dry, well ventilated, protected area (1A, 1B).
• In an area where temperatures do not fall below freezing (e.g., garage, basement, shed, closet).
• Secured to a stationary surface using appropriate mounting hardware (not included).
A mounting template is included in the back of this guide.
• At least 3 feet from large metal objects or appliances as these items may interfere
with the signal consistency (1C).
Once you have mounted the Fence Transmitter, the Boundary Wire must exit the building. This can be accomplished
via a window or through a hole drilled through the wall. Ensure the drill path is clear of any utilities. Make sure the
Boundary Wire is not cut off or pinched by a window, door, or garage door, as this can damage it over time.
To prevent fires and electrical hazards, install the Fence Transmitter in buildings that are in accordance with state and
local electrical codes.
1A
1B
1C
3ft.
Step 2
Lay Out the System
Basic Planning Tips
Underground cables can carry high voltage. Have all underground cables marked before you
dig to bury your wire. In most areas this is a free service. Avoid these cables when you dig.
For information regarding how these underground wires can affect your system’s operation, see Step
3 Position the Boundary Wire.
• The Boundary Wire MUST start at the Fence Transmitter and make a continuous loop back (2A).
• Twisting the Boundary Wire cancels the signal and allows your pet to cross over that area without correction.
Plastic or metal piping will not cancel the signal. Twist the Boundary Wire 10 to 12 times per foot to cancel
the signal (2A).
• Design a layout that is suitable for your yard. Sample layouts are provided in this section, and a grid for designing
your layout is provided in the back of this guide.
• Always use gradual turns at the corners with a minimum of 3 foot radius to produce a more consistent boundary
(2B). Do not use sharp turns, as this will cause gaps in your boundary.
• To properly contain your pet, we recommend setting a Boundary Width for the Warning and Static Correction
Zones to approximately 12-20 feet (6 to 10 feet on each side of the wire).
• Avoid making passageways too narrow for your pet to move about freely
(e.g., along the sides of a house).
• The Receiver Collar can be activated inside the house if the Boundary Wire runs along the outside wall of the
house. If this occurs, remove your pet’s Receiver Collar before bringing him inside, decrease the range using the
Boundary Width Control knob or consider an alternative layout.
81-800-732-2677
2A
2B
10 Twists/ft.
Sample Layouts
Sample 1: Perimeter Loop (Single Loop) The Perimeter Loop
is the most common layout. This will allow your pet to freely and
safely roam your entire property (2C). It can also protect gardens,
pools and landscaping (2D).
2C
2D
Splice
Splice
Wire
Splice
Wire
Splice
Place
Transmitter
inside
Pet can safely
cross twisted
wires
www.guardianpet.net9
Sample 2 (2E): Perimeter Loop Using Existing Fence
(Single Loop)
This layout allows you to include your existing fence as part of your layout
and keep your pet from jumping out or digging under your existing fence.
It reduces the amount of wire which will need to be buried. From the Fence
Transmitter, run the wire to A, A to B, B to C, C to D, D to E, E to A,
twist the wires from A back to the Fence Transmitter. See the “Install
the Boundary Wire” section for more information on attaching
the wire to a fence.
2E
C
B
D
A
E
Double Loop
A Double Loop must be used when you are not establishing the Boundary Zone on all sides of your property.
When using a Double Loop, the Boundary Wire must be separated by a minimum of FIVE FEET
to avoid canceling the signal. Remember that a Double Loop will require twice as much wire.
2F
D
5'
E
C
F
2G
A
B
F
E
2H
5'
B
5'
E
A
B
D
B
Sample 3 (2F): Front or
Back Yard Only
(Double Loop)
From the Fence Transmitter, run
the wire to A, A to B, B to C, C
to D, D to E, E to F, make a
U-turn and follow your path all
the way back to A, keeping the
wire separated at least 5 feet.
Twist the wire from A back to
the Fence Transmitter.
D
A
C
A
5'
Sample 4 (2G): Front
Boundary Only
(Double Loop)
From the Fence Transmitter,
run the wire to A, A to B,
B back to A keeping the
wire separated at least 5
feet. Twist the wire from
A back to the
Fence Transmitter.
C
Sample 5 (2H): Lake Access
(Double Loop)
From the Fence Transmitter, run
the wire to A, A to B, make a
U-turn and go to C, C to D, D to
E, make a U-turn and follow your
path all the way back to A
keeping wire separated at least
5 feet. Twist the wire from A
back to the Fence Transmitter.
Sample 6 (2J): Wire Loop Attached to Existing Fence
(Double Loop)
This layout allows you to include your existing fence as part of your layout
and keep your pet from jumping out or digging under your existing fence.
It reduces the amount of wire which will need to be buried. Run the wire
from the Fence Transmitter to A, A to B, B to C, C to D, D to E, E to F, make
a U-turn and follow your path all the way back to A, keeping the wire
separated at least 5 feet. Twist the wire from A back to the Fence
Transmitter. See the “Install the Boundary Wire” section for more
information on attaching the wire to a fence.
101-800-732-2677
2J
D
5'
C
E
F
B
A
Step 3
Position the Boundary Wire
Bu
rie
d
Ca
ble
Lay out the Boundary Wire using your planned boundary and test the system BEFORE burying the wire or attaching
it to an existing fence. This will make any layout changes easier. Work carefully. A nick in the wire insulation can
diminish the signal strength and create a weak area where your pet can escape.
Running the Boundary Wire parallel to and within 10 feet of electrical
Boundary
wires, neighboring containment systems, telephone wires, television or
Wire
3A
antenna cables, or satellite dishes may cause an inconsistent signal.
10’
If you must cross any of these, do so at 90-degree angles
(perpendicularly) (3A).
If separating your Boundary Wire by at least 10 feet from a neighboring
90°
containment system’s wire does not reduce the inconsistent signal, contact
the Customer Care Center at 1-800-732-2677.
10’
3B
To Twist the Boundary Wire
Twisting the Boundary Wire cancels the signal and allows your pet to cross over that
area safely (3B). The signal cannot be canceled by running the wire through plastic
or metal piping. Using shielded cable in place of the Boundary Wire will also not
cancel the signal. Refer to figure (3C) for the correct method of twisting the wire.
You can twist your own wire by cutting two equal lengths of Boundary Wire
supplied and twisting them together. Anchor one end of the wires to something
secure and insert the other end in a power drill. Pull the wire taut. The drill enables
you to twist the wire quickly. Twist the Boundary Wire 10 to 12 times per foot to
cancel the signal. Once you have completed your boundary layout, insert the
twisted wire into the transmitter.
10 Twists/ft.
3C
To Splice or Repair the Boundary Wire
If you need additional Boundary Wire to expand your wire loop, you will need to
splice the wires together. Note the locations of all splices for future reference.
Strip approximately 3/8 inch of insulation off the ends of the Boundary Wires to
be spliced (3D). Make sure the copper Boundary Wire is not corroded. If the
Boundary Wire is corroded, cut it back to expose clean copper wire.
TWISTED WIRES
BOUNDARY WIRE
WATERPROOF SPLICE
CORRECT
INCORRECT
3D
3/8" 3/8"
Insert the stripped ends into the wire nut and twist the wire nut around the
wires. Ensure that there is no copper exposed beyond the end of the wire nut.
Tie a knot 3 to 4 inches from the wire nut (3E). Ensure that the wire nut is secure
on the wire splice.
Once you have securely spliced the wires together, open the lid of the gel-filled
splice capsule and insert the wire nut as deeply as possible into the waterproof
gel inside the capsule (3F). Snap the lid of the capsule shut (3G). For proper
system performance, the splice connection must be waterproof.
If your splice pulls loose, the
entire system will fail. Make
sure your splice is secure.
Additional gel-filled splice
capsules and wire nuts are
available through the
Customer Care Center.
3E
3F
1
2
3G
www.guardianpet.net11
Additional Boundary Wire
Extra direct burial Boundary Wire can be purchased in
500 foot spools at the store where you purchased the kit or
through the Customer Care Center at 1-800-732-2677.
Note: When adding Boundary Wire, it must act as
a continuous loop.
The table at right indicates the approximate length
of Boundary Wire needed for a square Single Loop
layout. Length will vary due to the amount of twisted
wire and layout used.
Acres
Feet of Wire Needed
1/4
415
1/3
480
1/2
590
1
835
2
1180
5
1870
Step 4
Connect the Wires to the Surge
Protector and Fence Transmitter
(USA and Canada)
Surge Protection
Lightning strikes that occur even several miles away from your installation can create power surges or spikes which
may damage your unprotected electronic pet containment system. The Surge Protector included with this system is
designed to protect your Underground Fence® System from surges or spikes that can reach it via your AC power
connection and/or your buried Boundary Wire.
Install the Surge Protector
& Connect the Wires (4A)
• Do not install, connect, or remove your system during a lightning storm. If the storm is
close enough for you to hear thunder, it is close enough to create hazardous surges.
• Turn off power to outlet before you install or remove your Surge Protector.
• Risk of electrical shock or fire. Use Surge Protector only with a duplex outlet with center
screw. Attach unit with long screw supplied.
• Risk of electric shock. Use the Fence Transmitter and Surge Protector indoors in
dry location only.
• Do not install the Surge Protector if there is not at least 30 feet (10 meters) or more of
wire between the electrical outlet and electrical service panel.
• If possible, DO NOT use an AC circuit protected with a GFCI (ground fault circuit
interrupter). In rare cases, nearby lightning strikes may cause the GFCI to trip. Without
power your dog may be vulnerable to escape. You will have to reset the GFCI to restore
power to the system.
• Plug the Surge Protector into a grounded (3-prong) outlet that is within 5 feet
of the Fence Transmitter. ALWAYS use a grounded (3-prong) outlet to ensure
maximum protection.
• Do not remove the ground prong from the Surge Protector plug. Do not use a 3-prong
plug to 2-prong outlet converter. Doing so will make the Surge Protector ineffective
against surges or spikes.
121-800-732-2677
1.
2.
3.
4.
Turn the power OFF to the outlet
that the Surge Protector and Fence
Transmitter will be plugged into.
We recommend that, if possible, use
the outlet center screw that holds the
cover plate in place to secure the
Surge Protector to the outlet. To do
this, tape the top of the cover plate to
the wall, then remove the cover plate
center screw. Plug the Surge Protector
into the lower outlet and then secure
the cover plate using the longer screw
included with the protector. The screw
is for mechanical attachment only
and does not ground the protector.
Remove the tape and turn ON the
power to the outlet.
4A
Power
Jack
Power
Adapter
Loop
Transmitter
Fence
Transmitter
Boundary
Wire
Terminals
LP-4100
Red Loop Tabs
Boundary Wires
(Twisted)
Boundary Wire
Loop
Run the Boundary Wire through a window, under a door, through
a crawl space vent, or any other appropriate available access.
You can also drill a hole through your wall.
Strip 3⁄8 inch of insulation from the ends of the Boundary Wire.
Insert the stripped ends into the 2 left red connector holes on the bottom of
the Surge Protector labeled “Loop” (4B). There should be 1 wire in each
connector hole. Press the plastic tab, insert the wires and release the tab.
Make sure the wires do not touch each other at the terminals.
Black
Transmitter
Tabs
Transmitter
Wires
(Twisted)
4B Push Tab
Down
LOOP
TRANSMIT
TER
Insert bare end
of wire into
opened slot
and release tab
to lock.
Verify that the boundary loop and transmitter wires connect to the proper Surge Protector
terminals. Reversed connections will result in an increased risk of surge related damage.
5.
Determine the length of wire needed to pass from the Surge Protector to the Fence Transmitter.
Measure and cut 2 lengths of wire, then strip 3⁄8 inch of insulation at both ends. Twist the 2
lengths together, with at least 10-12 twists per foot, so the wires will not send out a signal.
6. Insert the ends of the twisted transmitter wires into the right 2 black connectors at the bottom
of the Surge Protector labeled “Transmitter”.
7. Press the red plastic tabs on the Fence Transmitter and insert the opposite ends of the twisted
wire into the Boundary Wire Terminals.
8. Turn the Boundary Width Control knob to 10. This will set the Boundary Width
at the maximum width.
9. Plug in the transmitter power adapter to the outlet on the front of the Surge Protector.
10. The Power Light and Loop Indicator Lights should come on. If this does not happen,
see the “Troubleshooting” section.
For added protection, when unused for long periods of time or prior to thunderstorms, unplug
from the wall outlet and disconnect the loop boundary wires. This will prevent damage to the
transmitter due to surges.
www.guardianpet.net13
Transmitter Set-up (Australia and New Zealand)
1. Run the Boundary Wire through a window, under a door, through a crawl space vent, or any other
appropriate available access. you can also drill a hole through your wall.
2. Strip 3⁄8 inch of insulation from the ends of the Boundary Wire.
3. Press the red tabs on the Fence Transmitter and insert the twisted wire into the Boundary Wire
Terminals. Make sure wires do not touch each other at the terminals.
4. Turn the Boundary Width Control Knob to 10. This will set the Boundary Width at
the maximum width.
5. Plug Power Adapter into Power Jack and AC Power Outlet.
6. The Power Light and Loop Indicator Lights should come on. If this does not happen
see the “Troubleshooting” section.
• Do not install, connect, or remove your system during a lightning storm. If the storm is close
enough for you to hear thunder, it is close enough to create hazardous surges.
• Risk of electric shock. Use the Fence Transmitter indoors in dry location only.
If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter (GFCI)
or Residual Current Device (RCD). In rare cases, nearby lightning strikes may cause the GFCI
or RCD to trip. Without power your dog may be vulnerable to escape. You will have to reset
the GFCI or RCD to restore power to the system.
For added protection, when unused for long periods of time or prior to thunderstorms, unplug
from the wall outlet and disconnect the loop boundary wires. This will prevent damage to the
transmitter due to surges.
Step 5
Prepare the
Receiver Collar
Your Receiver Collar comes with short Contact Points installed.
Use the long Contact Points for pets with long or thick hair.
Tighten the Contact Points using the Test Light Tool (5A)
one-half turn beyond finger tight. Check the tightness weekly.
Before inserting batteries, wipe the outer edge of the battery
door with a clean cloth to remove any dirt or debris.
5B
5C
5D
5E
To Insert and Remove the
Receiver Collar Batteries
Turn the battery door counter-clockwise using the edge of the
Test Light Tool as shown (5B).
1. Install two (2), 3-volt batteries positive (+) side out, negative (-) side pointed toward inside
of battery unit (5D). Place the lower 3 Volt battery under the positive battery contact. Insert
the upper 3 Volt battery against the positive battery contact (5D).
2. Replace the battery door using the edge of the Test Light Tool as shown. Turn the battery door clockwise (5E).
Battery life will vary depending on how often your pet tests the system and receives a Static Correction.
Check the Receiver Collar every month to ensure the batteries are working properly.
The Guardian® Underground Fence® Receiver Collar uses two 3-volt Lithium coin cell batteries, size CR2032.
Replacement batteries (GAC11-13556) can be found at many retailers. Contact the Customer Care Center
or visit our website at www.guardianpet.net to locate a retailer near you.
141-800-732-2677
To Set the Static Correction Level
Read all steps before attempting to set the Static Correction Level.
1. With the batteries installed, press the Correction Level Button and release
when the Receiver Indicator Light lights up (5F).
2. The Receiver Indicator Light will emit a number of flashes representing the
Static Correction Level (5F).
3. Increase the Static Correction Level by pressing and releasing the
Correction Level Button within 5 seconds of the previous flashes.
5F
The Static Correction Levels increase from 1 to 3. Pushing the Correction Level
Button while the Receiver Collar is on Level 3 will cause the Receiver Collar
to revert to level 1. Refer to the Function and Response Table to choose the
Static Correction level that best fits your pet.
The Receiver Indicator Light acts as a low battery indicator, flashing every 4-5
seconds when battery replacement is required. Test your Receiver Collar at
least once a month to verify that it is functioning properly. Check that it activates
at the Boundary Wire.
Anti-Linger Prevention
The Anti-Linger Prevention feature keeps your dog from staying in the Warning Zone for long periods of time
and draining the Receiver Collar battery. Your dog will hear a warning tone when he reaches the Warning Zone.
If your dog does not return to the Pet Area after two seconds, he will receive a continuous Static Correction until
he returns to the Pet Area.
Run Through Prevention
This system includes a unique “run-through” prevention so that your dog cannot escape the Pet Area without
receiving an increased level of Static Correction. The Receiver Collar automatically increases the Static Correction
when your dog continues more than 20% of the way through the pet fencing Boundary Width. For example, if the
signal is detected 10 feet from the wire and your dog enters the Static Correction Zone, this feature is activated
when he is approximately 8 feet from the Boundary Wire. Your dog will then receive a Static Correction that is at
an increased level corresponding to the Static Correction level setting on the Receiver Collar. The Receiver Collar
is equipped to automatically increase the level of Static Correction the longer your pet remains in the Static
Correction Zone if the collar is set at level 2 or above. The Run Through Prevention sound is an intermittent tone.
Over Correction Protection
In the unlikely event that your pet “freezes” in the Static Correction Zone, this feature limits the static correction
duration to a maximum of 30 seconds. While the system locks out further static correction, the warning tone
will continue until the pet leaves the Static Correction Zone.
Function and Response Table
Indicator Light
Response
Static
Correction
Level
1 Flash
1
No Static Correction, Tone Only
Initial Training Mode
2 Flashes
2
Low Static Correction
Timid
3 Flashes
3
High Static Correction
High energy
Flashes once every
4 to 5 seconds
Receiver Collar Function
Temperament of Pet
Indicates Low Battery
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Step 6
Set the Boundary Width
and Test the Receiver Collar
With the Boundary Wire in place and properly connected, it is time to set the containment field and test the system.
The Receiver Collar should NOT be on your dog when the system is tested.
Note: The Receiver Collar is waterproof, which can make the tone hard to hear.
The flashing Test Light when held to the Contact Points indicates the Receiver Collar is delivering Static Correction.
To best utilize the automatic Run-Through Prevention feature, the containment Boundary Width should extend
at least 6 to 10 feet on each side of the Boundary Wire (total Boundary Width of 12 to 20 feet).
1. Apply Power to the Fence Transmitter with the supplied Power Adapter.
2. The width of the containment field is adjusted using the transmitter’s Boundary Width Control knob.
Turn the knob counter clockwise until the Loop Indicator Light is no longer lit. Turn the knob clockwise and
increase by 2 numbers. The light should turn ON.
The Receiver Collar should not be on your dog when the system is tested. Your pet may
receive an unintended correction.
3. Place batteries in Receiver Collar. To identify the Warning and Static
Correction Zones make sure the Receiver Collar is set at level 3 (see Step 5).
4. Test the Boundary Width of the system by selecting a section of straight
Boundary Wire that is at least 50 feet long. Start inside the center of
the containment field.
5. Place the Test Light Tool Contacts on the Contact Points on the Receiver Collar
(6A, 6B). Hold the Receiver Collar at your dog’s neck height with the Contact
Points pointing up (6C) and the Correction Level Button facing the Boundary
Wire. Slowly walk toward the Boundary Wire until you hear the warning tone
(6D). When you hear the warning tone, you have identified the Boundary
Width distance (Static Correction Zone). Two seconds after the warning tone,
the test light will begin to flash. This flashing light can aid you in identifying the
Boundary Width should you have difficulty hearing the tone. To avoid having
the Receiver Collar go into Over Correction Protection mode, walk back into
the Pet Area until the toning stops. If the Receiver Collar does not tone at the
desired range, adjust the Boundary Width Control knob to obtain the desired
range. Turning the Boundary Width Control knob clockwise increases the
Boundary Width while turning it counterclockwise decreases it (6E). Repeat
this activity as needed until the Receiver Collar tones between 6 to 10 feet from
the Boundary Wire. If using a Double Loop layout, you may need to increase
the separation of the Boundary Wire and/or increase the size of the Boundary
Width to achieve the desired range.
6. Test in a number of different locations around the containment area until you
are satisfied that the system is functioning properly.
7. Next, walk all around the Pet Area to ensure there are no areas where the
Receiver Collar may activate from signals coupled onto buried wires or cables.
Test the collar in and around the inside of the house as well. As mentioned,
cable and wires from cable TV, electrical or telephone lines may conduct pet
fencing signals inside and outside the house that can activate the dog’s
collar accidentally. While rare, if this occurs your Boundary Wire is probably
too close to these outside lines and should be moved or modified as shown
in Figure 3A.
6A
Test Light Contacts
6B
6C
6D
Boundary
Wire
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8. To test the run-through prevention feature, walk
towards the Boundary Wire. The Receiver Collar
should tone and the Test Light should flash brighter
as you enter the run-through area (6F). If you are
satisfied that your system is functioning properly,
you are ready to start burying the Boundary Wire.
If the Receiver Collar did not tone or the Test Light
did not flash, see the “Troubleshooting” section.
6F
6E
5
4
6
3
7
2
8
9
1
10
0
Boundary
Wire
4
3
5
6
7
2
8
9
1
0
10
Step 7
Install the Boundary Wire
To Bury the Boundary Wire
Before you begin installing the Boundary Wire, unplug the Fence Transmitter power adapter from the outlet.
Burying the Boundary Wire is recommended to protect it and prevent disabling the system.
1. Cut a trench 1-3 inches deep along your planned boundary.
2. Place the Boundary Wire into the trench maintaining some slack to allow it to expand and contract
with temperature variations.
3. Use a blunt tool such as a wooden paint stick to push the Boundary Wire into the trench.
Be careful not to damage the Boundary Wire.
To Attach the Boundary Wire
to an Existing Fence
The Boundary Wire of the Guardian® Underground Fence® System can
be attached to a chain link fence, split rail fence, or a wooden privacy
fence. The Boundary Wire can be attached as high as needed. However,
make sure the Boundary Width is set at a high enough range for the pet
to receive the signal. If using a Double Loop with an existing fence at least
five feet tall, run the Boundary Wire on top of the fence and return it on the
bottom of the fence to get the five foot separation needed.
• Chain Link Fence (7A): Weave Boundary Wire through the links or
use plastic quick ties.
• Wooden Split Rail or Privacy Fence (7A): Use staples to attach
Boundary Wire. Avoid puncturing the insulation
of the Boundary Wire.
• Double Loop with an Existing Fence: Run the Boundary Wire on top
of the fence and return it on the bottom of the fence to get the five foot
separation needed.
• Gate (Single Loop) (7B): Bury the Boundary Wire in the ground across
the gate opening. Note: The signal is still active across the gate.
Your pet cannot pass through an open gate.
• Gate (Double Loop) (7B): Bury both Boundary Wires across the gate
opening while keeping them at least five feet apart.
7A
WEAVE WIRE INTO FENCE
STAPLE WIRE TO FENCE
STAPLE WIRE
TO FENCE
7B
SINGLE LOOP
5’
5’
DOUBLE LOOP
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To Cross Hard Surfaces
(driveways, sidewalks, etc.)
• Follow all safety instructions for your power tools. Be sure to always wear
your safety goggles.
• Concrete Driveway or Sidewalk (7C): Place the Boundary Wire in a convenient expansion joint or create
a groove using a circular saw and masonry blade. Place the Boundary Wire in the groove and cover with an
appropriate waterproofing compound. For best results, brush away dirt or other debris before patching.
• Gravel or Dirt Driveway (7D): Place the Boundary Wire in a PVC pipe or water hose to protect the
Boundary Wire before burying
7C
7D
Step 8
Place the Boundary Flags
The Boundary Flags are visual reminders for your pet of where the Warning Zone is located.
1. Place the Test Light contacts on the contact points and hold the Receiver Collar at your
pet’s neck height.
2. Walk towards the Warning Zone until the Receiver Collar beeps (8A).
3. Place a Boundary Flag in the ground (8B).
4. Walk back into the Pet Area until the beeping stops.
5. Repeat this process around the Warning Zone until it is marked with Boundary Flags every 10 feet.
Note: If you cannot hear the beep, see the Test Light Instructions in Step 6.
To prevent an unintended correction, after the Boundary Flags have been placed, be
sure to set the static correction on the Receiver Collar back to level 1 Tone only.
8A
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8B
Step 9
Fit the Receiver Collar
Important: The proper fit and placement of your Receiver Collar is important for effective training.
The Contact Points must have direct contact with your pet’s skin on the underside of his neck.
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn
for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure
ulcers; this condition is commonly known as bed sores.
•
•
•
•
•
•
•
•
•
•
Avoid leaving the collar on the dog for more than 12 hours per day.
When possible reposition the collar on the pet’s neck every 1 to 2 hours.
Check the fit to prevent excessive pressure; follow the instructions in this manual.
Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
When using a separate collar for a lead, don’t put pressure on the electronic collar.
Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
Examine the contact area daily for signs of a rash or a sore.
If a rash or sore is found, discontinue use of the collar until the skin has healed.
If the condition persists beyond 48 hours, see your veterinarian.
For additional information on bed sores and pressure necrosis, please visit our website. These steps
will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear
stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that
your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important
to continue daily checks of the contact area. If redness or sores are found, discontinue use until the
skin has fully healed. You may need to trim the hair in the area of the Contact Points. Never shave the
dog’s neck; this may lead to a rash or infection.
To assure a proper fit, please follow these steps:
1. Make sure that the battery is not installed in the Receiver Collar.
2. Start with your pet standing comfortably (9A).
3. Place the Receiver Collar on your pet so that the “Guardian” logo
is facing your pet’s chin.
4. Center the Contact Points underneath your pet’s neck, touching the skin.
If your pet has a long or thick coat, use the enclosed long Contact Points to
reach through the hair.
9A
Note: It is sometimes necessary to trim the hair around the Contact Points to make
sure that contact is consistent.
5. The Receiver Collar should fit snugly, yet loose enough to
allow one finger to fit between a contact point and your
pet’s neck (9B).
6. Allow your pet to wear the collar for several minutes then
recheck the fit. Check the fit again as your pet becomes more
comfortable with the Receiver Collar.
7. Once you are satisfied with the fit of the Receiver Collar, then
you may trim any excess collar strap as follows (9C):
a. Mark the desired length of the Receiver Collar with a
pen. Allow for growth if your pet is young or grows a
thick winter coat.
b. Remove the Receiver Collar from your pet and
cut off the excess
c. Before placing the Receiver Collar back onto your pet,
seal the edge of the cut collar by applying a flame along
the frayed edge.
9B
9C
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To Re-Thread the Collar
The slide buckle prevents the collar from becoming
loose around your pet’s neck.
The ridges must be facing up; the collar will slip if it
is not properly threaded.
Training Guide
Be Patient With Your Pet
Important: Proper training of your pet is essential to the success of the Guardian®
Underground Fence® System. Read this section completely before beginning to train your pet.
Remember that the Guardian® Underground Fence® System is not a solid barrier.
• Have fun with your pet throughout the training process. Training should be fun, fair, firm and consistent.
• Train for 10 to 15 minutes at a time. Don’t try to do too much too quickly. More-frequent short sessions
are better than less-frequent longer sessions.
• If your pet shows signs of stress, slow down the training schedule, add additional days of training, or
increase the amount of play time with your pet in the Pet Area. Common stress signals include:
–– Pet pulling on leash toward the house
–– Ears tucked
–– Tail down
–– Body lowered
–– Nervous / frantic movement or stiffening of pet’s body
• Your pet must be completely comfortable near the Boundary Flags at the end of every training session.
Spend at least 5 minutes of “play time” at the completion of each session within 10 feet
of the Boundary Flags.
• Finish each training session on a positive note with lots of praise and play.
• Remove the Receiver Collar after each training session.
• Be sure to contain your pet by another means during the training period (e.g. pen, tie-out, leash, etc.).
During training, if you need to take your pet out of the Pet Area, remove the Receiver Collar and either
pick your pet up or put him in the car to pass out of the Pet Area.
• Even if you think your pet is responding well to the training, complete the entire training.
Reinforcement is important!
201-800-732-2677
Phase 1
Day 1 - Boundary Awareness
Perform three training sessions per day, each lasting 10-15 minutes.
Goal:
To have your pet learn that the Boundary Flags and warning beep from the
Receiver Collar defines the new Pet Area.
Setup:
• Program the Static Correction Level on the Receiver Collar to Level 1 Tone
Only training mode.
• Put a separate non-metallic collar on your pet’s neck ABOVE the
Receiver Collar and attach a leash.
10A
Be sure the extra collar does not put pressure on the
Contact Points.
• Have tiny pieces of treats that your pet will find desirable
10C
10B
available (hot dogs or lunch meat work well).
• Have your pet’s favorite play toy available.
Steps:
1. Begin by walking your pet on a leash in the Pet Area.
Calmly praise and talk to your pet.
2. Move toward the Boundary Flags (10A).
Keep your mood happy.
3. With full control of your pet on a leash, walk to the flags.
As your pet enters the Static Correction Zone, the Receiver
Collar will begin to beep (10B).
Allow your pet to stay in the Static Correction Zone for up to 2 seconds then gently help him back into
the Pet Area (10C). Immediately praise and offer your pet a treat as he enters the Pet Area, even if
you have helped with the leash.
4. Repeat this process at the same Boundary Flag until your pet resists going into the
Static Correction Zone.
5. Aim to master 3-4 Boundary Flags per session. Make this FUN! Praise if your pet quickly
retreats or resists going into the Static Correction Zone.
Phase 2
Days 2 thru 4 Continue Boundary Awareness
Perform three training sessions per day, each lasting 10-15 minutes.
Goal:
To train your pet to stay in the Pet Area and respect the boundary.
Setup:
• Program the Static Correction Level on the Receiver Collar to Level 2.
• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.
Be sure the extra collar does not put pressure on the Contact Points.
• Have tiny pieces of treats available (hot dogs or lunch meat work well).
• Have your pet’s favorite play toy available.
Steps:
1. Repeat steps 1-5 in Phase One.
2. If your pet does not respond to the Static Correction, confirm that the Receiver Collar is fitting properly
according to Step 9 on page 19.
3. If the Receiver Collar is fitted properly and your pet does not respond to the Static Correction, increase
the Static Correction Level by 1. Watch for slight reactions at first such as ears up, head turned, looking
at the ground.
4. Stay at the same flag until your pet resists going into the Static Correction Zone.
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Phase 3
Days 5 thru 8 - Distraction Phase
Perform three training sessions per day, each lasting 10 to 15 minutes.
Goal:
To train your pet to stay within the Pet Area with distractions outside of the Pet Area.
Setup:
• Program the Static Correction Level on the Receiver Collar to level 2 or higher depending on the reaction
results from days 2 thru 4.
• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.
Be sure the extra collar does not put pressure on the Contact Points.
• Have tiny pieces of treats available (hot dogs or lunch meat work well).
• Have your pet’s favorite play toy available.
• Create distractions to tempt your pet to enter the Static Correction Zone, such as:
–– Have a family member cross from inside the Pet Area to outside of it.
–– Throw a ball or treat outside of the Pet Area.
–– Have a neighbor walk their pet outside of the Pet Area.
•Gradually increase distraction level. Never coax or call your pet out of the pet area.
Steps:
1. With full control of your pet on a leash, have the distraction presented.
2. If your pet does not move toward the distraction, praise and offer a treat.
3. If your pet does react to the distraction, allow him to go into the Static Correction Zone.
4. Help your pet back into the Pet Area if he does not turn back after 2 seconds.
5. Treat and praise your pet anytime he comes back into the Pet Area with or without help.
6. Repeat this process with other distractions. Use other family members during this process.
7. If your pet does not respond to the Static Correction, confirm that the Receiver Collar is fitting properly
according to Step 9 on page 19.
8. If the Receiver Collar is fitted properly and if your pet does not respond to the Static Correction, increase
the Static Correction Level by 1.
Phase 4
Days 9 thru 14 Unleashed Supervision
Training sessions should start at 10-15 minutes, gradually increasing to over an hour.
Your pet is ready for this step only when he clearly avoids the entire Static Correction Zone, regardless
of any distractions or temptations. During this step, do not leave your pet unattended.
Goal:
To give your pet free run of the Pet Area off the leash.
Setup:
Adjust the Receiver Collar to the permanent setting appropriate for your pet.
Steps:
1. Enter the Pet Area with your pet wearing the Receiver Collar.
2. Walk around the yard and play with your pet, staying within
the Pet Area at all times.
3. Preoccupy yourself with another task in the yard while
watching your pet.
4. Should your pet escape, take the Receiver Collar off and
lead him back into the Pet Area.
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Phase 5
Days 15 thru 30 - Pet Monitoring
Your pet is ready to run! Check in on your pet at regular intervals.
Note: After you are satisfied your pet’s training is complete, remove every other Boundary Flag every
4 days until all flags are removed. Save Boundary Flags for future use.
Taking Your Pet Out of the Pet Area
Important: Remove the Receiver Collar and leave it in the Pet Area.
Once your pet learns the Boundary Zone, he will be reluctant to cross it
for walks or car rides.
Option 1: Replace the Receiver Collar with a regular collar. Put your
pet in a car that is within the Pet Area and drive him out of the Pet Area.
Option 2: Replace the Receiver Collar with a regular collar and
leash. Walk your pet out of the Pet Area while giving a command such
as “OK” at a specific place of the Boundary Zone (the end of your
driveway, sidewalk, etc.). Always leave the Pet Area with a leash at
this place and your pet will associate leaving the Pet Area only on
a leash, only at this place, and only with a person. You may initially
need to convince your pet to leave the Pet Area with a food treat
and lots of praise.
Note: You may also carry your pet out of the Pet Area.
Congratulations! You have now successfully
completed the training program.
Accessories
To purchase additional accessories for your Guardian® Underground Fence® System, contact the Customer Care
Center at 1-800-732-2677 or visit our website at www.guardianpet.net to locate a retailer near you.
Component
Part Number
Battery - two pack
GAC11-13556
Power Adapter for the Fence Transmitter
RFA-372
Surge Protection Kit
LP-4100-1
Replacement Collar Strap
RFA-340
Additional Receiver Collar
GIG00-15023
Stubborn Dog Receiver Collar
RF-275-11
Additional Boundary Wire
RFA-1
Additional Boundary Flags
RFA-2
Additional Gel-filled Capsules and Wire Nuts
RFA-366
Battery Door
RFA-540
Wire & Flag Accessory Kit
PGA-500
Fence Transmitter
RFA-542
Wire Break Locator
RFA-450
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Troubleshooting
Receiver Collar is not
beeping or correcting.
• Check batteries to make sure they are installed properly.
• Check that both lights are lit on the Fence Transmitter. If not, perform the
“System Test” page 26.
The Receiver Collar is
• Test the Receiver Collar with the Test Light walking toward the Boundary Wire.
beeping, but the pet is
• If the Test Light flashes, check the fit of the Receiver Collar.
not responding to the
• Trim your pet’s fur where the Contact Points touch the neck and/or switch to
Static Correction.
the longer Contact Points.
• Increase Static Correction level.
• Repeat training steps to reinforce training.
• Purchase a stronger Receiver Collar by contacting the Customer Care Center.
The Receiver Collar has
• Replace batteries.
to be held on top of the
• Adjust Boundary Width Control knob clockwise to increase the distance from
Boundary Wire
the Boundary Wire that the Receiver Collar activates.
to activate.
• If using a Double Loop, make sure Boundary Wires are separated
at least 5 feet.
• If the Receiver Collar still has to be held on top of the Boundary Wire, perform
the “System Test” page 26.
The Receiver Collar
• Turn the Boundary Width Control knob counterclockwise to decrease the
activates inside
distance from the Boundary Wire that the Receiver Collar activates.
the house.
• Make sure the Boundary Wire is not running too close to the house.
The signal can transmit through the walls of your house.
• Make sure Boundary Wires are twisted from Boundary to the
Fence Transmitter.
The Receiver LED
• To reset the low battery indicator, remove the batteries from the Receiver
Indicator Light is flashing
Collar. Discharge all power by holding the correction level button down
every 4 to 5 seconds and
I have just installed a
• until the LED is no longer illuminated. Reinstall batteries.
new batteries.
I have an
• Make sure Fence Transmitter is at least 3 feet from large metal
inconsistent signal.
objects or appliances.
• Make sure all Boundary Wire turns are gradual with a minimum 3 foot radius.
• Make sure the Boundary Wire is not running parallel to and within 10 feet of
electrical wires, neighboring containment systems, telephone wires, television
or antenna cables, or satellite dishes.
• If a neighboring containment system may be causing an inconsistent signal,
move the Boundary Wire farther away from the neighboring
containment system.
The Power and Loop
• Check that the Power Adapter is plugged into the Fence Transmitter.
Indicator Lights are off.
• Check that the Power Adapter is plugged in properly.
• If the system is plugged into a GFCI or RCD outlet, check to see if the circuit
has been tripped. Reset the GFCI or RCD circuit if required.
• Verify that the outlet is working properly by plugging in a known working
item such as a radio.
• Try plugging into another 120-volt outlet.
• If the lights still do not come on, the Fence Transmitter and/or Power Adapter
needs to be replaced. Contact the Customer Care Center.
• If a Surge Protector is installed, unplug the Surge Protector and plug the
power adapter directly into the outlet. If the Transmitter operates without
the Surge Protector, contact the Customer Care Center for a replacement
Surge Protector.
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The Power Light is on,
the Loop Indicator
Light is off.
• Check Boundary Wire connections at the Fence Transmitter
for proper connection.
• Check for broken or damaged Boundary Wires at outside entry to the house.
• Perform the System Test (page 26) to determine if the Fence Transmitter or
Surge Protector needs to be replaced.
• If the Fence Transmitter is functioning properly, you have a break in your
Boundary Wire. See the “Wire Break Location Test” (page 27)
section in this guide.
Additional Information
• Use care when using a weed eater or when digging near the Boundary Wire to prevent damage.
• The system should only be used with healthy pets. Contact your veterinarian if you have concerns about the
medical condition of your pet (medication, pregnant, heart conditions, etc.).
• Guardian® Underground Fence® System is for residential use only.
• The Static Correction will get your pet’s attention, but will not cause harm. It is designed to startle, not to punish.
• Test the Receiver Collar at least once a month to verify that it is functioning properly. Check that it activates at the
Boundary Wire. Battery life depends upon how often the Receiver Collar is activated.
• Remove the Receiver collar from your pet when indoors for the comfort of your pet.
• Never leave the Receiver Collar on your pet for more than 12 consecutive hours.
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System Test
The system test is used to determine the cause of system problems that have not been addressed elsewhere in this
guide. You will need a piece of Boundary Wire greater than 15 feet long with 3⁄8 inch of insulation removed from
each end to use as a test loop wire. Make a note of your Boundary Width Control knob setting, and Receiver Collar
setting before beginning the System Test. Follow the steps below to perform the system test:
1.
Remove the Receiver Collar from your dog and make sure good
batteries are installed in the receiver.
2. Set the Receiver Collar Static Correction Level to 3.
3. Disconnect the twisted Boundary Wire from the Boundary Wire
terminals on the Fence Transmitter by pressing the red release levers on
the connector and pulling the wires free (11A).
4. Insert the two ends of the test loop wire into the Boundary Wire
Terminals on the Transmitter.
5. Turn the Boundary Width control knob to 10 and then back to 5.
6. Place the Test Light Tool Contacts on the Contact Points of the Receiver
Collar. While holding the Receiver Collar with the Test Light Tool in
place, approach the wire from the outside loop 2 inches off the
ground. Make a mental note of the distance where the Receiver
Collar activates from the wire.
7. Turn the Boundary Width Control knob to 10 and repeat Step 6.
The distance where the Receiver Collar activates should be greater
than the previous result.
8. If more than one Receiver Collar is used on the system, repeat the
above test on each collar.
9. Interpreting the Results:
a. If the Power light or the Loop indicator light are not both lit on the
Fence Transmitter for any of the above tests, there is a problem with
the Transmitter. Contact the Customer Care Center.
b. If both the Power and Loop indicator lights are on, but the Receiver
Collar does not activate on the test loop wire, the Receiver Collar is
not working. Contact the Customer Care Center.
c. If the Transmitter Power and Loop indicator lights are on and the
Receiver Collar is activating at different distances on the test loop wire,
the problem is most likely in the containment Boundary Wire or Surge
Protector. Reconnect the Transmitter wires to the Surge Protector and
connect the Test Loop to the Surge Protector loop terminals.
Repeat steps (5-8) (11B).
10. Interpreting the Results with the Surge Protector:
a. If both the Power and Loop indicator lights are ON and the Receiver
Collar is activating at different distances on the test loop wire, the
problem is in the containment Boundary Wire. Perform the Wire
Break Location Test.
b. If the Loop indicator light is OFF there is a problem with the
Surge Protector. Contact the Customer Care Center.
11A
System
Test
Surge Protector
Unconnected
11B
System
Test
Surge
Protector
Connected
11.When testing is complete reconnect and verify that the Boundary Wire is plugged into the Loop Terminals
on the Surge Protector and the Transmitter is connected to the Surge Protector.
12.Return the Boundary Width Control knob setting to the position noted earlier.
13.Repeat the Boundary Width testing from Step 6 on Page 16 until you achieve the desired Boundary
Width between 12 to 20 feet.
261-800-732-2677
Wire Break Location Test
The following lists identify the common locations where wire breaks occur. Please inspect these areas for signs of
damage. Wire breaks in the twisted pair are commonly found:
1. At the wire exit point of the house
2. Where the twisted pair of wire enters the ground from the house, usually caused by string trimmers
3. Where the wires cross sidewalks or driveways due to edging and string trimmers
4. Around landscaping and flower beds due to digging or working up the soil
Wire breaks in the Boundary Wire are commonly found:
1. In aerated lawns
2. Where the wires cross sidewalks or driveways due to edging and string trimmers
3. Around landscaping and flower beds due to digging or working up the soil
4. At wire splices where Gel-filled capsules have not been installed
5. At wire splices without reinforcements knots (refer to Figure 3E)
If you still cannot find the break in the Boundary Wire, there are two options for locating it:
Option 1: It is recommended to contact the Customer Care Center to purchase a Wire Break Locator (RFA-450).
Option 2: Follow the procedure below:
1. Unplug the Fence Transmitter.
2. Connect both ends of your twisted Boundary Wire to one Loop
Terminal on the Surge Protector.
3. Measure and cut a Test Wire which is half the length of your total
Boundary Wire footage.
4. Connect one end of Test Wire to the other Loop Terminal
Test
Wire
on the Surge Protector.
5. Locate the halfway point of your boundary and cut the Boundary Wire.
6. Splice the other end of the Test Wire to either side of your Boundary
Wire where you cut it in half.
7. Plug in the Fence Transmitter and check the Loop Indicator Light. If the
Loop Indicator Light is ON, you can assume the break is in the other
half of the Boundary Wire.
8. If the Loop Indicator Light did not come on, you may assume there is a
break in this portion of the Boundary Wire. However, there is a small
chance of having more than one break in your system. Be sure to check
both halves of your entire loop.
9. Replace the damaged Boundary Wire with new Boundary Wire.
10. Reconnect the Boundary Wire to the Surge Protector.
11. Check the Loop Indicator Light. If the Loop Indicator Light is ON, test the system with the Receiver Collar.
www.guardianpet.net27
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms,
conditions and notices contained herein. Usage of this Product implies acceptance of all such terms,
conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament of your pet may
not work with this Product. We recommend that you not use this Product if your pet is less than 8 pounds or
if your pet is aggressive. If you are unsure whether this is appropriate for your pet, please consult your
veterinarian or certified trainer.
Proper use includes reviewing the entire Guide provided with your Product and any specific Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm, injure or provoke.
Using this Product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems® Corporation be liable for any direct, indirect, punitive, incidental, special or
consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this
Product. Buyer assumes all risks and liability from the use of this Product.
5. Modification of Terms and Conditions
Radio Systems® Corporation reserves the right to change the terms, conditions and notices under
which this Product is offered.
281-800-732-2677
Compliance
FCC/Canada
This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction guide, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a practical installation. If this equipment causes harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Relocate the interfered receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different to that to which the receiver is connected.
Contact the Customer Care Center at 1-800-732-2677.
This device complies with Industry Canada Rules. This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Unauthorized changes or modifications to the equipment, not approved by Radio Systems® Corporation, could
result in not meeting compliance with FCC regulations and could void the user’s authority to operate the equipment.
Australia
This device complies with the applicable EMC requirements specified by the ACMA
(Australian Communications and Media Authority).
Customer Care International
USA & Canada - Tel: 800-732-2677
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: 1800 786 608
Monday - Friday 8:30 AM - 5 PM
New Zealand - Tel: 0800 543 054
Monday - Friday 10:30 AM - 7 PM
This product has the benefit of a limited manufacturer’s warranty.
Details of the warranty applicable to this product and its terms can be found at
www.guardianpet.net and/or are available by sending a stamped addressed envelope to:
Radio Systems PetSafe Europe Ltd.
2nd Floor, Elgee Building, Market Square,
Dundalk, Co. Louth, Ireland, +353 (0) 42 942 1811
Perchlorate Battery
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
www.guardianpet.net29
Warranty
One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this
Product and its terms can be found at www.guardianpet.net.
Australia/New Zealand - In compliance with the Australian Consumer Law, Warranties Against Defects, effective
January 1, 2012, warranty details of this Product are as follows:
One Year Non-Transferrable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio Systems”) warrants to the
original retail purchaser, and not any other purchaser or subsequent owner, that its Product, when subject to normal
and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from
the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the
Product, or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio
Systems Customer Service, Radio Systems covers labor and parts for the first year of ownership; after the first year,
a service or upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio
System’s sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser
resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This
Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and
misuse. Consumers who purchase Products outside of Australia, New Zealand, or from an unauthorized dealer will
need to return the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any
other reason outside of these Warranty terms.
Claims Procedure:
Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd
Customer Care Centre at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair
or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care
Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair
or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for
a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement
Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement.
If the Product is deemed to be faulty after 30 days from the date of original purchase, the consumer will be required
to return the Product to Radio Systems at the consumer’s own expense. Radio Systems will test and replace the faulty
unit or its components and return to the consumer free of charge, provided the Product is within its said warranty
period. This warranty is in addition to other rights and remedies available to you under the law. Radio Systems goods
come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on
1800 786 608 (Australia) or 0800 543 054 (New Zealand).
301-800-732-2677
Layout Grid
www.guardianpet.net31
Mounting Template
Drill
Here
Percer
ici
Perfore
aquí
3.000"
(7.62 cm)
Drill
Here
Percer
ici
Perfore
aquí
Radio Systems® Corporation
10427 PetSafe Way
Knoxville, TN 37932
1-800-732-2677
www.guardianpet.net
Covered by US Patents 6,538,617, 6,921,089 and D575734.
Other patents pending. Canada Design Patent 118987.
400-1858
©2014 Radio Systems® Corporation