Outstanding Paper - Emerald Group Publishing

Transcription

2011 Awards for
Excellence
www.emeraldinsight.com/literati
ww2.emeraldinsight.com/ebookseries
1
Research you can use
Contents
The importance of being an award winner
Rebecca Marsh
1
Emerald Literati Network Awards for Excellence 2011:
overview of the awards by Jim Bowden
2
Outstanding Papers
3
Highly Commended Awards 2011
101
Outstanding Author Contribution 2011
143
Best Practical Implications Award 2011
152
Social Impact Award 2011
153
Impact of Research Award 2011
154
Best New Journal Award 2011
155
Outstanding Special Issue Award 2011
156
Leading Editor Awards 2011
159
Leading Books Series Editor Awards 2011
162
Outstanding Service Awards 2011 – Journals
164
Outstanding Service Awards 2011 – Books
165
Outstanding Reviewers 2011
167
Aslib-Emerald Award 2011
176
Emerald Partnership Award – Publishing Partner 2011
177
Emerald Partnership Award – Licensing Partner 2011
178
111
The importance of being an award winner
Welcome to Emerald’s 2011 Awards for Excellence brochure. The publication celebrates
excellence in research published in the 2010 volumes of Emerald’s journals and books. It
provides a useful survey of the very highest quality research that is being undertaken
across the globe and who is leading in their fields.
One of the core objectives of Emerald’s publishing philosophy is to promote the impact of
research in its widest sense (in the classroom, in practice, in policy and in society at
large). Emerald has been committed to the notion of impact and the connection between
what is happening in research and what is happening in practice since the company’s
foundation. However, demonstrating impact is not easy or straightforward. We hope that
the awards selected by our editorial teams enable authors to demonstrate impact in a very
important way. More common measures of impact serve slightly different purposes:
citation is useful because it provides a snapshot of how often a piece of research has
been referenced; usage indicates how many people have actually read, or at least
opened, a paper. However, an award signals something else which is equally, if not more,
important. The research has been fully evaluated, normally by a panel of experts within
the specific field of the title, and has been considered to offer something outstanding. In
general, we look for research that is rigorous but also pushes boundaries, presents
something original or helps us to see an aspect of the field of study in a new light.
You will see that we have added a new award for the 2010 volumes: the research impact
award. Through assessing how the research has affected practice and further research
over a longer period of time, we can provide a great indicator of how the work has
genuinely had impact. The new award complements the best practical implications award
which was introduced last year. This again serves to reflect our publishing philosophy and
to offer our authors and winners an opportunity to capture messages about the impact and
importance of their work.
Emerald continues to strengthen its position as the leading publisher in management
research. We too have significant portfolios in education, sociology, economics,
engineering and linguistics. The awards to our book authors highlight these new areas of
strength in particular.
We hope you enjoy leafing through the brochure and congratulate all the winners who
have been awarded a certificate for the 2010 volume. Lastly, I would like to sincerely
thank the hundreds of editors and reviewers who have taken many hours to evaluate the
research contained in the journals and books.
Rebecca Marsh
Publishing Director
1
Emerald Literati Network
Awards for Excellence 2011
With almost 100,000 authors worldwide, the Emerald Literati Network continues to be in a
class of its own. The geographical demographic of our authors is also matched by the
global spread of our users. Emerald’s unstinting effort to bring our authors’ work to a wider
audience has resulted in a potential readership of 17 million users worldwide, from
Australia to Zimbabwe.
There are over 160,000 full-text journal articles alone online and, if you include Emerald’s
books, book series, reviews and abstracts, there are very nearly 1 million pieces of
content available from Emerald. And this information is not simply available online; it is
used online. For example, our most downloaded article in 2010 was downloaded almost
40,000 times.
We anticipate that we will have both 100,000 authors and 1 million pieces of content
towards the end of 2010 and we will be letting you know over the coming months about
our plans to celebrate these achievements. Thank you to each and every one of you who
has contributed to this story of success.
2011 is also seeing some important changes to benefits for Emerald Literati Network
members. I think the most exciting change is that all journal authors now receive three
months’ complimentary online access to our journals immediately following publication of
their work. Our book and book series’ authors also become Emerald Literati Network
members and are notified as soon as their book is published and receive a complimentary
copy.
However, we are always looking to improve the Emerald Literati Network and what it
offers to you in terms of services and benefits. With this in mind, please help us later this
year with a survey we will be conducting to gather your views on how we can improve our
services to our authors.
One other major change for 2011 is a change to the prestigious Citations of Excellence
Awards. Every year, Emerald Management Reviews rewards authors of exceptional
papers covered in its extensive database with a Citation of Excellence Award. For 2011
Emerald is adopting a new approach to selecting the winners of these prestigious awards
in order to reflect the changing perceptions and assessment of quality in the publishing
world. Emerald is delighted to be working with Professor Anne Wil-Harzing, using the
Publish or Perish software program (www.harzing.com/pop.htm), to select the winners
using a two-tier system based on citations and research impact. Winners will be
announced in June.
Finally, I would like to take this opportunity to thank all of our authors for choosing to
publish in an Emerald journal. It is only through your efforts that we can continue to
provide world-class journals of the highest quality.
Please do remember to check our web site regularly to read all the latest news, catch up
on our calls for papers and advice on promoting your work at: www.emeraldinsight.com/
authors
Jim Bowden
Emerald Literati Network Manager
2
Accounting,
Auditing &
Accountability
Journal
Accounting Research
Journal
Mary Parker Follett Award
Outstanding Paper
Named in memory of a pioneering woman in the field of
management and accountability literature, who was
international and interdisciplinary in her focus.
Australian evidence on the accuracy of
analysts’ expectations: the value of consensus
and timeliness prior to the earnings
announcement
Outstanding Paper
Xiaomeng Chen
Neoliberalism, deregulation and Sarbanes-Oxley:
the legitimation of a failed corporate governance
model
Department of Accounting and Finance,
Macquarie University, North Ryde, Australia
Abstract
Barbara D. Merino
Purpose – This paper aims to use Australian analysts’ forecast data
to compare the relative accuracy of consensus and the most recent
forecast in the month before the earnings announcement.
Design/methodology/approach – Cross-sectional regression is
used on a sample of 4,358 company-year observations of annual
analyst forecasts to examine whether the number of analysts
following and the timeliness of an individual analyst’s forecast is
more strongly associated with the superior forecast measure.
Findings – The results suggest that whilst in the late 1980s the
most recent forecast was more accurate than the consensus, since
the early 1990s the accuracy of the consensus forecast has
outperformed the most recent forecast in 15 out of 17 years, and the
differences are significant for nine out of 15 years. The forecasting
superiority of the consensus can be attributed to the aggregating
value of the consensus outweighing the small timing advantage of
the most recent forecast over the short forecast horizon examined in
this paper.
Research limitations/implications – Given the consistent use of
analysts’ forecasts as proxies for expected earnings in Australian
research, this paper provides insights to what extent the expected
level of forecast accuracy is realised and the reasons for the greater
accuracy in the superior forecast measure.
Practical implications – The findings confirm market practitioners’
views that the consensus forecast is a better measure of the
market’s earnings expectations.
Originality/value – This paper provides direct evidence of the
accuracy of alternative forecast measures and the importance of
diversifying idiosyncratic individual error across analyst forecasts.
Keywords Australia, Earnings, Financial analysis,
Financial forecasting
www.emeraldinsight.com/10.1108/10309611011060542
University of North Texas, Denton, Texas, USA
Alan G. Mayper
Thomas D. Tolleson
Texas Wesleyan University, Fort Worth, Texas, USA
Abstract
Purpose – The paper aims to use a neoliberal ideology to frame an
analysis of how the power of ideas can be used to maintain a failed
corporate governance model based on stockholder primacy.
Design/methodology/approach – The paper employs the concept
of corporate hegemony to provide an understanding of the
conditioning environment in the USA in the 1990s. It examines the
tactics that neoliberals used to gain consensus for their ideology
and to skillfully deflect criticism in the face of significant policy
failures that have had a global impact.
Findings – The paper highlights the power of ideology to create a
desired outcome. It finds that Sarbanes-Oxley represented a
neoliberal victory in that it legitimated shareholder primacy and
continued use of a failed corporate governance model.
Practical implications – Sarbanes-Oxley did not address the
systemic problems associated with deregulation; it will not resolve
the basic problem of how to prevent corporate malfeasance in an
economic environment that rewards arbitrage capitalism, high risk
and a focus on short-term profits.
Originality/value – If shareholder primacy weakens accountability,
as the paper suggests, then accounting researchers need to
develop models that focus on deregulation rather than on regulatory
capture and the use of state power to promote private interests.
Accounting academics need to assume the role of public
intellectuals and to reject Milton Friedman’s focus on negative
freedom as the sole objective of economic activity and examine
economic well being in terms of positive freedom.
Keywords Corporate governance, Shareholders,
United States of America
AAAJ
ARJ
Volume 23 Number 6, 2010, pp. 774-92
Editor: Lee Parker
Volume 23 Number 1, 2010, pp. 94-116
Editors: Gerry Gallery and Natalie Gallery
3
African Journal of
Economic and
Management Studies
Agricultural Finance
Review
Outstanding Paper
Evidence of land hoarding behavior in US
agriculture
Adesoji O. Adelaja
Outstanding Paper
Yohannes G. Hailu
Work engagement among managers and
professionals in Egypt: potential antecedents
and consequences
Land Policy Institute, Michigan State University,
East Lansing, Michigan, USA
Ronald J. Burke
Institute of Water Resources, Michigan State University,
East Lansing, Michigan, USA
Ahadu T. Tekle
Saichon Seedang
York University, Toronto, Canada
Ghada El-Kot
Abstract
Arab Academy for Science and Technology and
Maritime Transport, Alexandria, Egypt
Purpose – The purpose of the study is to test how land owners
respond to the appreciation of land values in the presence of
speculation. This paper introduces the concept of ‘‘land hoarding’’,
which is land owners’ response to higher land prices by selling more
land up to a point beyond which accelerated land price appreciation
would lead to land hoarding. Specifically, this paper examines the
effect of land value appreciation higher than the opportunity cost of
selling the land (measured by treasury-bill (T-bill) rate) on land sale
and land hoarding.
Design/methodology/approach – A theoretical framework is
developed to understand the demand for agricultural land retention
with and without speculation, the former informing land hoarding
behavior. A linear regression model was introduced and estimated
using ordinary least square (OLS) method. A panel data model and
analysis is also introduced, and following appropriate model
selection tests, a fixed effect panel data estimation method is
implemented. Data from 48 states, spanning from 1950 to 2004, are
utilized.
Findings – An inverse relationship is found between the rate of land
value appreciation and the demand for land by farmers, suggesting
that the standard direct relationship between appreciation and land
supplied to development holds. However, the additional finding of an
inverse relationship between the rate of land value appreciation in
excess of the risk-free rate of return and agricultural land
development confirms the existence of an identifiable speculative
demand component that involves land hoarding.
Practical implications – To the extent to which the findings are
broadly applicable, one policy implication is that enhanced land
retention can be achieved through market mechanisms. For
example, the notion that reduced T-bill rates can actually result in
market triggered land preservation is an interesting policy related
finding. Equally interesting is the notion that policies that can trigger
increases in the rate of appreciation of farmland may also potentially
result in the agricultural hoarding of land. Obviously, enhanced
profitability in agriculture due to programs targeting viability,
commodity price support, reduction of regulation or market
expansion programs can potentially affect land retention.
Originality/value – This paper introduces the ‘‘land hoarding
hypothesis’’. High rates of land appreciation can be expected to
signal that holding the land may yield better returns than selling it,
suggesting that if rates of land appreciation become significantly
high enough, farmers may begin to hoard land, not sell it, to
maximize long-term returns. This concept can be valuable to
market-based agricultural land retention programs at the urban
fringe. By linking speculative behavior, land demand and existence
of a hoarding behavior under some conditions, this paper adds
value and originality to the literature.
Keywords Farms, Land, Financial risk, United States of America
Abstract
Purpose – The purpose of this paper is to examine potential
antecedents and consequences of work engagement in a sample of
male and female managers and professionals employed in various
organizations and industries in Egypt.
Design/methodology/approach – Data were collected from 242
respondents, a 48 percent response rate, using anonymously
completed questionnaires. Engagement was assessed by three
scales developed by Schaufeli et al., vigor, dedication, and
absorption. Antecedents included personal demographic and work
situation characteristics as well as measures of need for
achievement and workaholic behaviors; consequences included
measures of work satisfaction and psychological well-being.
Findings – The following results are observed. First, both need for
achievement and one workaholic job behavior are found to predict
all three engagement measures. Second, engagement, particularly
dedication, predict various work outcomes (e.g. job satisfaction,
intent to quit). Third, engagement, again, particularly dedication,
predicted various psychological well-being outcomes but less
strongly than these predicted work outcomes.
Research limitations/implications – Questions of causality cannot
be addressed since data were collected at only one point in time.
Longitudinal studies are needed to determine the effects of work life
experiences on engagement.
Practical implications – Organizations can increase levels of work
engagement by creating supportive work experiences (e.g. control,
rewards, and recognition) consistent with effective human resource
management (HRM) practices. But caution must be exercised
before employing North American practices in the Egyptian context.
Originality/value – This paper contributes to the understanding of
work engagement among managers and professionals and HRM
more broadly in a large Muslim country.
Keywords Career development, Egypt, Job satisfaction, Managers
AJEMS
AFR
Volume 1 Number 1, 2010, pp. 42-60
Editor: John Kuada
Volume 70 Number 3, 2010, pp. 377-98
Editor: Calum G. Turvey
4
Anti-Corrosion
Methods
and
Materials
Asia Pacific Journal of
Marketing and
Logistics
Outstanding Paper
Outstanding Paper
Investigation of gas turbine material
performance in high CO2 and steam
atmospheres
Reconceptualization of price mavenism:
do Chinese consumers get a glow when they
know?
S.J. Mabbutt
Sang-Eun Byun
University of Northampton, Northampton, UK
College of Human Sciences, Auburn University, Auburn,
Alabama, USA
N.J. Simms
Cranfield University, Cranfield, UK
Brenda Sternquist
Abstract
College of Communication and Arts,
Michigan State University, East Lansing, Michigan, USA
Purpose – The use of CO2 as a replacement for conventional air in
combustion gas streams of gas turbine power-generation
equipment is a novel idea and a potential method of providing an
almost pure CO2 stream for subsequent disposal/sequestration.
The purpose of this paper is to investigate the effects of this novel
gas environment on conventional gas turbine component part
materials over the same range of temperatures found in service.
Design/methodology/approach – Test samples of candidate
materials were tested in simulated environments using controlled
gas and steam supplies to sealed horizontal laboratory furnaces.
Conventional weight change tests, metal loss tests and electron
microscope examination were used to assess the performance of
the materials and compare the oxidation morphology. Spectra of the
oxidation products were also used to determine the nature of the
oxides formed on selected materials.
Findings – It is found that changes in the percentage of steam in
the novel gas environment made little difference to the performance
of the selected alloys. However, when the results of the program are
compared with typical data from previous works, where the same
alloys are exposed in air, there is a distinct trend. Comparison
between the data from air exposed samples and data from those in
this paper show the high CO2 environment, envisaged for the
GAS-ZEP concept, to be more aggressive to all of the alloys tested.
Originality/value – This paper describes the first investigation into
the performance of candidate materials for the various components
around a GAS-ZEP system in the novel operating environments
anticipated. The work has shown that current power plant materials
can be considered for use in first generation GAS-ZEP systems, but
that care is required in their selection at the higher operating
temperatures.
Keywords Gas technology, High temperatures,
Oxidation resistance, Parts, Physical properties of materials,
Turbines
Abstract
Purpose – Buyers in China often communicate positive and
negative purchasing experiences through word-of-mouth (WOM),
which creates special problems and opportunities for marketers.
Price mavenism, which is associated with price-information
searching and price-sharing behavior, is often considered a
negative dimension of price. The purpose of this paper, however, is
to propose price mavenism as an outcome variable arising from
both positive perceptions of price (prestige sensitivity) and negative
perceptions (price and value consciousness) and examine that the
‘‘know’’ (price mavenism) will positively impact the ‘‘glow’’ (shopping
hedonism) among the Chinese.
Design/methodology/approach – Data were collected through a
survey in Shanghai, China. The conceptual model was tested using
structural equation modeling.
Findings – This study found that prestige sensitivity, price
consciousness and value consciousness shaped price mavenism
among the Chinese, supporting the idea that price mavenism arises
from both positive and negative perceptions of price. In addition, for
the Chinese, being a source of price information and sharing the
knowledge with their social groups fulfill a hedonic motivation for
shopping. While value consciousness was positively associated
with shopping hedonism, price consciousness per se was not.
Research limitations/implications – This study challenges the
idea that price mavenism is mainly explained by a negative
perception of price.
Practical implications – By understanding the drivers of price
mavenism and their impacts on shopping hedonism, international
marketers can fine-tune their marketing strategies to appeal more
effectively to price mavens in China.
Originality/value – This study highlights the importance of cultural
perspectives in understanding the structure of price mavenism and
its theoretical and marketing foundations.
Keywords China, Consumer behaviour, Influence, Perception,
Pricing, Shopping
ACMM
APJML
Volume 57 Number 4, 2010, pp. 192-203
Editor: William Cox
Volume 22 Number 3, 2010, pp. 279-93
Editor: Ian Phau
5
Asia-Pacific Journal
of Business
Administration
Asian Journal on
Quality
Outstanding Paper
Outstanding Paper
Patterns and motivations of successful women
pursuing their careers in New Zealand call
centres
Environmental quality index (EQI) for industrial
ventilation and occupational safety and health
evaluation in manufacturing plant
Vivienne Hunt
A.M. Leman
University of Auckland Business School,
University of Auckland, Auckland, New Zealand
M.Z.M. Yusof
Erling Rasmussen
Faculty of Mechanical and Manufacturing Engineering,
Universiti Tun Hussein Onn Malaysia (UTHM),
Batu Pahat, Malaysia
Faculty of Business, Auckland University of Technology,
Auckland, New Zealand
A.R. Omar
Faculty of Mechanical Engineering,
Universiti Teknologi MARA (UITM), Shah Alam, Malaysia
Abstract
Purpose – The purpose of this paper is to report on the experience
of women working in New Zealand call centres after finding contrary
evidence in the international research which suggests call centre
work does not offer career opportunities for its mainly female
workforce. The research seeks to explore the career progress of
women in a selection of call centres to determine whether the New
Zealand employment relations context contributed to outcomes
different to those reported in the international research.
Design/methodology/approach – Case study methodology and
six different call centre types were used to find 32 women who had
experienced career progress. Semi-structured in-depth interviews
were held with the women and senior management representatives
at each organisation. Analysis of interview transcripts identified
common themes and patterns across the case studies. Insights
were gained from survey responses from 60 entry-level workers,
many of whom were return-to-work mothers, new immigrants or
students.
Findings – The findings demonstrated that women were achieving
considerable career success in the call centres investigated.
Management practices accommodated their different labour market
needs and respondents spoke about their passion and enjoyment of
call centre work. The entry-level workers reported that being part of
the call centre workplace, allowed them to meet people, develop
new skills and confidence while enhancing their career prospects.
At many levels, call centre processes seemed to have enabled
respondents to become competent, connected and confident
workers.
Originality/value – Contrary to the international portrayal of call
centre work and the career prospects for female workers the paper
highlights the need for researchers to link employment outcomes to
particular employment contexts.
Keywords Women workers, Call centres, Career development,
Job satisfaction, New Zealand
W. Jung
College of Engineering, Reliability Technology Research
Centre, Department of Automotive, Industrial and
Mechanical Engineering, Daegu University, Gyeongsan,
South Korea
Abstract
Purpose – The purpose of this paper is to define an environmental
quality index (EQI) for a clean manufacturing process. The
categorized clean and sustainable manufacturing process in a small
and medium enterprise, and the indoor air quality (IAQ) parameter
and air pollution in manufacturing were monitored and evaluated
using the EQI index.
Design/methodology/approach – Two main methods of
measurements used are subjective measurements and physical
measurements. Questionnaires were used to gauge subjects’ level
of understanding in issues related to IAQ and to determine types of
activities, process and material involved in each working section.
Physical measurements and testing methods employed were based
on widely used and accepted scientific practice, as described in
standards. The Malaysian code of practice on IAQ was also used as
a reference.
Findings – The EQI in various workstations was calculated and
ranged between four and 16 (i.e. four to 16, from good to unhealthy)
depending on the nature of activities taking place in those work
stations.
Research limitations/implications – In this paper, the monitoring
of pollutants used a scale of one to five to denote the level of
pollution by individual pollutants and assumed those pollutants are
additive in the mixture of the EQI. The working environment is
important to productivity and has a direct impact on human health.
Originality/value – The paper shows how the EQI will have a
significant impact on occupational safety and health in the
workplace and how an uncondusive work environment will be a
potential health hazard and result in less productivity.
Keywords Environmental regulations, Air pollution,
Occupational health and safety,
Operations and production management, Manufacturing industries
APJBA
AJQ
Editors: Yvon Dufour and Peter Steane
Volume 11 Number 3, 2010, pp. 210-22
Editor: Soo Wook Kim
6
Asian Review of
Accounting
Aslib Proceedings
Outstanding Paper
Outstanding Paper
Corporate governance and earnings forecasts
accuracy
Semantic targeting: past, present, and future
New information perspectives
David Crystal
Nurwati A. Ahmad-Zaluki
Department of Linguistics, University of Bangor,
Bangor, UK
Wan Nordin Wan-Hussin
College of Business, Universiti Utara Malaysia, Kedah,
Malaysia
Abstract
Purpose – This paper seeks to explicate the notion of ‘‘semantics’’,
especially as it is being used in the context of the internet in general
and advertising in particular.
Design/methodology/approach – The conception of semantics as
it evolved within linguistics is placed in its historical context. In the
field of online advertising, it shows the limitations of keyword-based
approaches and those where a limited amount of context is taken
into account (contextual advertising). A more sophisticated notion of
semantic targeting is explained, in which the whole page is taken
into account in arriving at a semantic categorization. This is
achieved through a combination of lexicological analysis and a
purpose-built semantic taxonomy.
Findings – The combination of a lexical analysis (derived from a
dictionary) and a taxonomy (derived from a general encyclopedia,
and subsequently refined) resulted in the construction of a ‘‘sense
engine’’, which was then applied to online advertising, Examples of
the application illustrate how relevance and sensitivity (brand
protection) of ad placement can be improved. Several areas of
potential further application are outlined.
Originality/value – This is the first systematic application of
linguistics to provide a solution to the problem of inappropriate ad
placement online.
Keywords Advertising, Electronic media, Semantics
Abstract
Purpose – This paper aims to extend the research on the
Malaysian initial public offering (IPO) management earnings
forecasts by examining the impact of corporate governance
mechanisms and earnings forecasts accuracy. It seeks to
investigate whether effective corporate governance is a credible
signal of improving the quality of financial information.
Design/methodology/approach – A sample of 235 IPO companies
that went public during the period 1999-2006 was used. Absolute
forecast error was used to proxy for earnings forecast accuracy and
to represent financial disclosure quality.
Findings – Companies with a higher percentage of non-executive
directors in the audit committees and larger audit committee size
exhibit greater forecast accuracy. The accuracy of IPO earnings
forecast is also positively influenced by the use of brand-name
auditor.
Practical implications – The results suggest that effective
corporate governance is a credible signal of improving the quality of
financial information. The role of audit committee as financial
monitors as suggested by the agency theory supports this paper.
Originality/value – The results are consistent with the belief that
effective corporate governance is associated with higher financial
disclosure quality. The results also support the decisions made by
Malaysian regulators such as the Securities Commission to
enhance the quality of financial disclosure by revising the Malaysian
Code on Corporate Governance to encourage public companies to
implement good governance practices such as audit committee
independence.
Keywords Corporate governance, Earnings, Forecasting, Malaysia,
Managers
ARA
AP
Editor: Jeffrey Faux
Volume 62 Number 4/5, 2010, pp. 355-65
Editor: David Nicholas
7
Assembly
Automation
Baltic Journal of
Management
Gunter Wittenberg Award
Gunter Wittenberg (d. 1995), a dedicated engineer, who
made his knowledge of assembly automation available in
simple, clear and concise papers. He received the
Nuffield Silver Medal for services to the Institute of
Production Engineers. He worked for Amnesty
International and charities, using his engineering skills in
harnessing technical advances to help the disabled.
Outstanding Paper
Outstanding Paper
Measurement assisted robotic assembly of
fabricated aero-engine components
The extended business case for childcare and
leave arrangements in Western and Eastern
Europe
Nirosh Jayaweera
Laura den Dulk
Department of Mechanical, Materials and Manufacturing
Engineering, Faculty of Engineering,
University of Nottingham, Nottingham, UK
Department of Public Administration,
Erasmus University Rotterdam, Rotterdam,
The Netherlands
Phil Webb
University of Cranfield, Cranfield, UK
Pascale Peters
Craig Johnson
Erik Poutsma
Advanced Engineering, Rolls-Royce PLC, Derby, UK
Paul E.M. Ligthart
Abstract
Institute for Management Research,
Radboud University Nijmegen, Nijmegen,
The Netherlands
Purpose – The purpose of this paper is to describe the
measurement-assisted assembly of aero-engine fabricated
components and evaluate its capability.
Design/methodology/approach – The system described in this
paper uses in-process measurement sensors to determine the
component’s exact location prior to the assembly operation. The
core of the system is a set of algorithms capable of best fitting
measurement data to find optimal assembly of components.
Findings – The paper demonstrates that with a combination of noncontact metrology systems and mathematical processing, standard
industrial robot can be used to assemble fabricated components.
Scanning parts after it has been picked up was very effective as it
compensates for possible components deformation during previous
manufacturing processes and robot handling errors.
Originality/value – The paper introduces techniques for
compensating the deformation that occurs in aero-engine fabricated
components and potential component handling errors. The
developed system reduces the reliance on part holding fixtures and
instead uses a laser-guided robot. This ensures that the system is
highly flexible and re-configurable.
Keywords Aerospace engineering, Aircraft engines, Assembly,
Robotics, Component manufacturing
Abstract
Purpose – The purpose of this paper is to propose an ‘‘extended
conceptualization of the business case’’ including both
organizational characteristics and institutional conditions to analyse
employer involvement in extra statutory childcare and leave
arrangements. Special attention is given to Central and Eastern
European (CEE) countries.
Design/methodology/approach – The (multi-level) multinomial
regression analyses included company-level data on humanresource practices of 2,865 firms nested in 19 countries,
representing all European welfare state regimes.
Findings – The extended business case appeared fruitful in order
to explain variations in employer involvement. Particularly, state
support was found to be negatively related to employer involvement.
In the liberal regime, employer involvement was high, but variations
across organizations were significant. In CEE-countries, employer
involvement was lowest, and did not vary by organizational
business-case factors.
Research limitations/implications – The paper used data from a
cross-sectional survey. To capture the long-term trends, dynamics
and nuances in employer involvement within and across various
institutional contexts, a longitudinal in depth study is needed.
Practical implications – While state support in many CEE
countries is declining, the analyses showed that employers will not
automatically step in by providing additional work-family
arrangements. Social partners could use institutional pressure to
stimulate a balance between state support and employer
involvement.
Originality/value – The extended business-case perspective
contributes to the theory on the institutional embeddedness of
decision making of employers. Moreover, it adds to the knowledge
on employer involvement in institutional contexts which have hardly
been studied before.
Keywords Child care, Eastern Europe, Employers,
Human resource management, Western Europe
AA
BJM
Editor: Clive Loughlin
Editor: Asta Pundziene
8
Benchmarking
British Food Journal
An International Journal
Outstanding Paper
Integration of supply chain IT and lean
practices for mass customization:
benchmarking of product and service focused
manufacturers
Outstanding Paper
A tale of two crises: the Belgian and Irish dioxin
contamination incidents
Paul C. Hong
Department of Information, Operations, and Technology
Management, College of Business, University of Toledo,
Toledo, Ohio, USA
Donal K. Casey
David D. Dobrzykowski
School of Law, University College Dublin, Dublin, Ireland
Department of Computer Information Systems,
College of Business, Eastern Michigan University,
Ypsilanti, Michigan, USA
Patrick G. Wall
James S. Lawless
School of Public Health and Population Sciences,
University College Dublin, Dublin, Ireland
Mark A. Vonderembse
Abstract
Department of Information, Operations, and Technology
Management, College of Business, University of Toledo,
Toledo, Ohio, USA
Purpose – This paper aims to provide a focused overview of two
dioxin incidents, with particular emphasis on regulatory successes
and failures and their respective causes. The paper seeks to adopt
a comparative approach to the case studies, with considerable use
made of primary sources such as parliamentary debate,
government reports and EC legislation.
Design/methodology/approach – The paper is a review of the
strengths and weaknesses in the management of the Belgian and
Irish dioxin contanimation incidents.
Findings – It is concluded that open, transparent and decisive risk
management, based on robust risk assessment, is paramount in
ensuring confidence in both the food supply chain and, in the feed
and food safety regulatory process. It is also concluded that the
2008 Irish dioxin incident tested the reforms prompted by previous
food scares.
Practical implications – It is important that the lessons from these
two incidents are learnt if they are not to be repeated in other
jurisdictions.
Originality/value – This is the first academic study of the 2008 Irish
dioxin incident, one of the most significant recent food scares in the
European Communities. The incident emphasises the vital role of
open, transparent and decisive decision making in managing risk. In
addition, through a comparative analysis of the Belgian and Irish
incidents, the utility of the reforms prompted by previous food scares
is demonstrated. In particular, the study highlights the important role
played by the European Food Safety Authority in one of its first
major tests as a risk assessor and risk communicator.
Keywords Belgium, Contamination, European Union, Food safety,
Ireland, Risk management
Abstract
Purpose – The purpose of this paper is to examine the use of
specific supply chain information technologies (IT) for e-commerce,
e-procurement, and enterprise resource planning (ERP), when
implementing lean practices to achieve mass customization (MC)
performance. The study further investigates how these technologies
may be deployed differently in product and service focused
contexts. ‘‘Best practices’’ of high performing MC firms are also
explored.
Design/methodology/approach – Survey method was employed
to collect data from 711 firms in 23 countries. Exploratory factor
analysis was employed to establish simple factor structure and
construct validity. Hierarchical multiple regression was used to
analyze relationships between lean practices, IT use, and MC
performance in aggregated and bifurcated samples of product and
service focused manufacturers. T-tests were used to examine
differences between the practices employed by high and low MC
performers.
Findings – Findings suggest that lean practices can reasonably
predict MC performance. In this context, of lean practices,
e-commerce and e-procurement reasonably predict MC
performance. ERP is not shown to predict MC performance. Results
suggest that e-commerce use is a better predictor of performance
than e-procurement or ERP for service focused manufacturers.
E-commerce and e-procurement appear to be reasonable
predictors of MC performance in product manufacturers, while ERP
is not. ‘‘Best practices’’ related to lean practices, e-commerce,
e-procurement, and ERP emerge among high MC performers.
Originality/value – This paper describes what is believed to be the
first study to examine these three IT approaches in the context of
lean practices and supply chain MC performance. This paper also
contributes to the growing interest in differences among product and
service focused manufacturing firms. Finally, specific ‘‘best
practices’’ are provided to add value for practitioners.
Keywords Best practice, Communication technologies,
Electronic commerce, Lean production, Quality improvement,
Supply chain management
BIJ
BFJ
Volume 17 Number 4, 2010, pp. 561-92
Editor: Angappa Gunasekaran
Volume 112 Number 10, 2010, pp. 1077-91
Editor: Christopher J. Griffith
9
Business Process
Management
Journal
Campus-Wide
Information Systems
Outstanding Paper
Outstanding Paper
Service process analysis using process
engineering and the theory of constraints
thinking process
The SNAP platform: social networking for
academic purposes
Keith Kirkwood
Daniel Pacheco Lacerda
School of Learning Support Services, VU College,
Victoria University, Melbourne, Australia
Centro de Technologia, Universidade Federal do Rio de
Janeiro – COPPE/UFRJ, Rio de Janeiro, Brazil
Abstract
Ricardo Augusto Cassel
Purpose – This paper aims to introduce an enterprise-wide Web 2.0
learning support platform – SNAP, developed at Victoria University
in Melbourne, Australia.
Design/methodology/approach – Pointing to the evolution of the
social web, the paper discusses the potential for the development of
e-learning platforms that employ constructivist, connectivist, and
participatory pedagogies and actively engage the student
population. Social networking behaviours and peer-learning
strategies, along with knowledge management through guided
folksonomies, provide the back-bone of a social systems approach
to learning support.
Findings – The development of a cloud-based read-write enterprise
platform can extend the responsiveness of the learning institution to
its students and to future e-learning innovations.
Originality/value – The full potential of e-learning platforms for the
development of learning communities of practice can now be
increasingly realised. The SNAP platform is a step in this direction.
Keywords Australia, Communities, Educational innovation,
E-learning, Knowledge sharing, Students
Luis Henrique Rodrigues
Universidade do Vale do Rio dos Sinos – UNISINOS,
São Leopoldo, Brazil
Abstract
Purpose – The paper aims to present a case of integration between
process engineering and the thinking process of the theory of
constraints (TP-TOC) through the analysis of an organization’s
processes, pointing out the complementary aspects between the
two theories and their benefits for the organization.
Design/methodology/approach – The paper has used an
Institution of Higher Education as its case study. The research has
started by identifying the processes of the institution and choosing
one to model according to the process engineering approach. The
process was then analyzed through the elaboration of the current
reality tree technique. After the analysis, the evaporating clouds
technique was applied in order to breach the assumptions that were
avoiding the problems to be solved. Finally, the process has been
redesigned based on the results of the previous steps.
Findings – The analysis of this case contributes towards
understanding and identifying the causes of the current problems in
the studied processes, providing a systemic and systematic view
through the proposed approach.
Originality/value – The paper proposes an approach that enables a
systematic and systemic analysis of organizations’ processes
through the use of process engineering and the TP-TOC.
Keywords Higher education, Process analysis, Process planning,
Systems analysis, Thinking
BPMJ
CWIS
Volume 16 Number 2, 2010, pp. 264-81
Editor: Majed Al-Mashari
Volume 27 Number 3, 2010, pp. 118-26
Editor: Glenn Hardaker
10
Career
Development
International
Circuit World
Outstanding Paper
Laser processing of materials: a new strategy
toward materials design and fabrication for
electronic packaging
Rabindra N. Das
Outstanding Paper
Frank D. Egitto
Voya R. Markovich
Understanding non-work relationships in
developmental networks
Endicott Interconnect Technologies, Inc., Endicott,
New York, USA
Wendy Marcinkus Murphy
Abstract
Department of Management, College of Business,
Northern Illinois University, DeKalb, Illinois, USA
Purpose – Material formulation, structuring and modification are
key to increasing the unit volume complexity and density of next
generation electronic packaging products. Laser processing is
finding an increasing number of applications in the fabrication of
these advanced microelectronic devices. The purpose of this paper
is to discuss the development of new laser-processing capabilities
involving the synthesis and optimization of materials for tunable
device applications.
Design/methodology/approach – The paper focuses on the
application of laser processing to two specific material areas,
namely thin films and nanocomposite films. The examples include
BaTiO3-based thin films and BaTiO3 polymer-based
nanocomposites.
Findings – A variety of new regular and random 3D surface
patterns are highlighted. A frequency-tripled Nd:YAG laser
operating at a wavelength of 355 nm is used for the micromachining
study. The micromachining is used to make various patterned
surface morphologies. Depending on the laser fluence used, one
can form a ‘‘wavy’’, random 3D structure, or an array of regular 3D
patterns. Furthermore, the laser was used to generate freestanding
nano and micro particles from thin film surfaces. In the case of
BaTiO3 polymer-based nanocomposites, micromachining is used to
generate arrays of variable-thickness capacitors. The resultant
thickness of the capacitors depends on the number of laser pulses
applied. Micromachining is also used to make long, deep, multiple
channels in capacitance layers. When these channels are filled with
metal, the spacings between two metallized channels acted as
individual vertical capacitors, and parallel connection eventually
produce vertical multilayer capacitors. For a given volume of
capacitor material, theoretical capacitance calculations are made for
variable channel widths and spacings. For comparison, calculations
are also made for a ‘‘normal’’ capacitor, that is, a horizontal
capacitor having a single pair of electrodes.
Research limitations/implications – This technique can be used
to prepare capacitors of various thicknesses from the same
capacitance layer, and ultimately can produce variable capacitance
density, or a library of capacitors. The process is also capable of
making vertical 3D multilayer embedded capacitors from a single
capacitance layer. The capacitance benefit of the vertical multilayer
capacitors is more pronounced for thicker capacitance layers. The
application of a laser processing approach can greatly enhance the
utility and optimization of new materials and the devices formed
from them.
Originality/value – Laser micromaching technology is developed to
fabricate several new structures. It is possible to synthesize nano
and micro particles from thin film surfaces. Laser micromachining
can produce a variety of random, as well as regular, 3D patterns. As
the demand grows for complex multifunctional embedded
components for advanced organic packaging, laser micromachining
will continue to provide unique opportunities.
Keywords Lasers, Capacitors, Thin films, Packaging processes,
Polymers
Kathy E. Kram
Department of Organizational Behavior,
School of Management, Boston University, Boston,
Massachusetts, USA
Abstract
Purpose – The purpose of this study is to explore the different
contributions of work and non-work relationships that comprise
individuals’ developmental networks to career success.
Design/methodology/approach – A multi-method approach
provides a rich understanding of how work and non-work
developmental relationships combine to support individuals’
careers. Survey data were analyzed from 254 working adults who
were also part-time MBA students. Semi-structured interviews were
conducted with 37 participants.
Findings – Quantitative results indicate that non-work developers
provide more overall support than work developers. Support from
non-work developers is positively associated with career
satisfaction and life satisfaction. In contrast, support from work
developers is positively associated with salary level and career
satisfaction. Qualitative data indicate differences in the
sub-functions and quality of support offered by work versus
non-work relationships, particularly in terms of role modeling.
Research limitations/implications – Developmental relationships
from different domains emphasize different sub-functions of support
and differentially affect career outcomes. While broad functions –
career support, psychosocial support, and role modeling – are
identifiable across domains, non-work relationships provide some
distinct sub-functions from work relationships.
Practical implications – Practicing managers should develop and
maintain developmental networks that extend beyond the
boundaries of their current organization. Human resource
professionals will want to consider how well their initiatives
encourage individuals to enlist a variety of potential developers into
their networks.
Originality/value – The findings indicate that non-work
relationships are a critical part of developmental networks and
individuals’ career success.
Keywords Career development, Employee relations,
Interpersonal relations, Part time students, Social networks,
CDI
CW
Volume 15 Number 7, 2010, pp. 637-63
Editor: Hetty van Emmerik
Editor: Martin Goosey
11
Clinical Governance
Collection
Building
Outstanding Paper
Outstanding Paper
Getting NICE guidelines into practice:
can e-learning help?
How to evaluate library collections:
a case study of collection mapping
Kieran Walsh
Merja Hyödynmaa
BMJ Learning, London, UK
Aniita Ahlholm-Kannisto
John Sandars
Hannele Nurminen
University of Leeds, Leeds, UK
Tampere University Library, Tampere, Finland
Susheel S. Kapoor
Abstract
Department of Pharmacology & Therapeutics, Byramjee
Jeejeebhoy Medical College & Sassoon General
Hospitals Pune, India
Purpose – This article aims to illustrate a technique to map,
evaluate and describe subject-based collections. The method was
designed in collaboration among Finnish university libraries. The
case study seeks to describe the application of this method in a
multidisciplinary university library.
Design/methodology/approach – This case study presents the
collection mapping method and its application in Tampere University
Library, and shows how to gather data on subject-based collections
and their usage.
Findings – The case study shows that the method can provide
useful information on a library’s subject-based collections. Using
this information the library can describe and develop its collections
and also present the results on the subject-based collections to the
faculties concerned.
Originality/value – The article describes Tampere University
Library’s application of the method which makes it possible to map,
evaluate and describe the library’s collections.
Keywords Academic libraries, Case studies,
Collections management, Finland
Kamran Siddiqi
Leeds Institute of Health Sciences, Leeds, UK
Abstract
Purpose – The aim of this paper is to assess the impact of
e-learning resources based on NICE guidelines in improving
knowledge and changing practice among health professionals.
Design/methodology/approach – NICE in collaboration with BMJ
Learning developed a series of e-learning modules based on NICE
recommendations relating to osteoarthritis, irritable bowel
syndrome, urinary tract infection in children, and antibiotic
prophylaxis against infective endocarditis. The impact of these
modules was evaluated by looking at the knowledge and skills of the
learners before and after they did the modules and also asking the
learners about resultant practice change.
Findings – A total of 5,116 users completed the modules.
Completing them enabled users to increase their knowledge and
skills score from the pre-test to the post-test by a statistically
significant amount (p < 0.001): from a mean of 65 per cent to 85 per
cent. Qualitative feedback to the modules was overwhelmingly
positive. To test long-term effectiveness, users were e-mailed six
weeks after they had completed the modules to assess practice
change. The response rate to the survey was 22.2 per cent. In total
88.6 per cent of those who had cared for patients with these
problems since completing the module said that it had helped them
put NICE guidelines into practice.
Research limitations/implications – E-learning modules have
high uptake, are popular and effective at helping health
professionals learn about NICE guidelines and help them to put
these guidelines into practice.
Originality/value – The study is valuable as it shows how
interactive and multimedia resources help health professionals learn
about guidelines. No previous studies have been identified.
Keywords Auditing guidelines, Clinical governance, E-learning,
Electronic media, Health and medicine
CGIJ
CB
Editor: Nick Harrop and Alan Gillies
Editor: Kay Ann Cassell
12
Competitiveness
Review
Construction
Innovation
Outstanding Paper
Outstanding Paper
Industrial cluster involvement and
organizational adaptation: an empirical study
in international industrial clusters
Contractor selection innovation: examination
of two decades’ published research
An International Business Journal
Information, Process, Management
Gary Holt
Keui-Hsien Niu
California State University, Sacramento, California, USA
Department of Civil and Building Engineering,
Loughborough University, Loughborough, UK
Abstract
Abstract
Purpose – The research of industrial cluster and organizational
adaptation can be traced back to early strategic management and
organization theory. This paper initiates an attempt to empirically
examine the relationship between a firm’s involvement in an
industrial cluster and its adaptive outcomes.
Design/methodology/approach – Field survey research method
was used and data were collected from four international industrial
clusters which consist of 188 company responses. Regression
analysis and path analysis were used to analyze the data.
Findings – The paper found that the degree of a firm’s involvement
in an industrial cluster affects its adaptation outcomes. But the
nature of the adaptation benefits depends, to a large degree, on the
type of cluster involvement.
Research limitations/implications – Using self-reported data
could be a potential limitation of this paper. It would be preferable to
have other forms of data for a study.
Practical implications – Industrial clusters are widely considered a
network-based industrial system with the aim of adapting to fastchanging markets and technologies as an organized whole. Firms
within a cluster can work together to co-evolve for the purpose of
enhancing competitiveness and adapting to the environmental
change. As the sum of the benefit of a cluster is of greater value
than each individual company or institution, whether to involve in an
industrial cluster to have effective adaptation is worthy of managers’
consideration.
Originality/value – The major contribution of this work is the first
attempt to operationalize the construct ‘‘industrial cluster’’ and to
create a coherent model that logically links industrial clusters and
organizational adaptation to tests that have not been covered
sufficiently in the literature.
Keywords Competitive advantage, Organizational development,
Strategic management
Purpose – The ‘‘problem’’ of selecting a contractor has attracted
significant academic research endeavour over the last two decades.
The principal aim here is to examine that research via published
academic outputs for the period circa 1990-2009.
Design/methodology/approach – A sample of published
contractor selection (CSn) research is critically appraised. Aspects
highlighted include: stated aims and research justification;
methodological approaches employed; research tools used; and
products of CSn research.
Findings – Main research foci are observed as: modelling the CSn
process; studying selection criteria; and ‘‘interrogation’’ of existing
CSn systems. Foci justifiers are linked mainly to the ‘‘importance’’
and ‘‘difficulties’’ of CSn decision making. Deterministic modelling of
CSn is the favoured methodological approach, followed by
documentary synthesis then questionnaire surveys. Preferred
research tools are found to be system interrogation, rank order
analysis and Likert scale/importance indices, with hypothesis
testing and ‘‘other’’ methods used less so. Almost two-thirds of
research products are CSn models, with derived or proffered
processes, and knowledge relating to CSn criteria, between them
representing approximately the remaining third of output.
Research limitations/implications – It is suggested that many of
the CSn models exhibit as much complexity as the original
‘‘problem’’ they sought to resolve, while the reliability and longevity
of suggested ‘‘cocktails’’ of CSn criteria (in practice), might be
questioned. A call for future research products to more closely
consider end-user impact and potential for ‘‘take-up’’ by industry is
made. An empirical follow-on study to assess (inter alia) practitioner
use and ‘‘value’’ of CSn research is proposed.
Practical implications – The paper signals a possible need for
greater industrial engagement in the research domain.
Originality/value – The findings are novel to this paper.
Keywords Procurement, Contractor workers, Tendering,
Subcontractoring, Clients
CR
CI
Volume 20 Number 5, 2010, pp. 395-406
Editor: Abbas J. Ali
Volume 10 Number 3, 2010, pp. 304-28
Editors: Jack Goulding and Mustafa Alshawi
13
Corporate
Communications
Corporate
Governance
Outstanding Paper
Outstanding Paper
Institutionalization of corporate social
responsibility within corporate communications:
combining institutional, sensemaking and
communication perspectives
Inside the ‘‘black box’’: the performance of
boards of directors of unlisted companies
Friederike Schultz
Victor Dulewicz
Institute for Media and Communication Studies,
Free University Berlin, Berlin, Germany
Abstract
An international Journal
The international journal of business in society
Duncan Neill
Purpose – The purpose of this paper is to explore two underdeveloped areas of board research: the corporate governance of
unlisted companies; and board behaviour, focusing on process
factors that contribute to a board performing effectively.
Design/methodology/approach – The Board Effectiveness
Questionnaire was completed by 67 directors, to gather views on
how their board currently operates and how they think it should
operate, across various behavioural areas relating to the
relationships, decision making, the working climate and
predispositions. Analysis of ‘‘process losses’’, the pattern of
sub-optimal board behaviour, allowed the testing of four hypotheses
concerning board effectiveness.
Findings – The 18 most important and five least important
behaviours were identified, plus 12 showing the greatest ‘‘process
loss’’. Quality of team ‘‘relationships’’ is the main cause of loss
whereas evidence for the impact of leadership style is mixed. Size
of the board is related to overall performance of the board but
number and proportion of non-executive directors are not.
Research limitations/implications – This is a ‘‘purposive,
judgmental’’ sample of all unlisted companies, derived from those
who were willing and able to respond. Only one director’s view of
each board was sought.
Practical implications – The picture of the ‘‘ideal’’ board provides a
checklist for a company wishing to assess its board’s performance
as a working group, highlighting key characteristics that should be
reflected on when discussing director/ board performance. The
gaps in board behaviour identified could help other boards assess
their own performance and researchers to focus on these areas.
Originality/value – The paper explores two under-researched
areas.
Keywords Boards of Directors, Group dynamics, Directors,
Corporate governance
Stefan Wehmeier
Institute for Marketing and Management,
Syddanskuniversitet Denmark, Odense, Denmark
Abstract
Purpose – The purpose of the paper is to develop a new framework
depicting the incorporation of concepts such as corporate social
responsibility (CSR) within corporate communication as a process
that called ‘‘institutionalization by translation’’. The paper aims to
develop a micro-meso-macro-perspective to analyze why and how
organizations institutionalize CSR with which effects.
Design/methodology/approach – The paper brings together
institutional, sensemaking and communication theories. The paper
builds on neo-institutionalism to frame the external conditions that
foster or hinder the institutionalization of CSR on the macro- and
meso-level. And the paper uses sensemaking and communication
theories to describe this process on the meso- and micro-level. The
paper illustrates the analysis by describing the CSR strategies of a
large European energy company.
Findings – CSR can be regarded as an empty concept that is
based on moral communication and filled with different meanings.
The analysis describes how CSR is internally translated
(moralization and amoralization), which communication strategies
are developed here (symbolic, dialogic, etc.) and that CSR
communications are publicly negotiated. The analysis shows that
the institutionalization of CSR bears not only opportunities, but also
risks for corporations and can, therefore, be described as a
‘‘downward spirale of legitimacy and upward spiral of CSR
institutionalization’’. Finally, alternative ways of coping with external
demands are developed (‘‘management by hypocrisis’’ and
‘‘defaulted communication’’).
Practical implications – The paper shows risk and explains more
effective ways of building organizational legitimacy.
Originality/value – The originality lays in the macro-meso-microperspective on the institutionalization of CSR. It allows the
description of this process and its effects from the background of
constraints and sensemaking and offers a new perspective on
organizational legitimacy building.
Keywords Corporate communications,
Corporate social responsibility, Trust
CG
CCIJ
Volume 10 Number 3, 2010, pp. 293-306
Editors: Andrew Kakabadse and
Nada K. Kakabadse
Editor: Wim J.L. Elving
14
critical perspectives
on international
business
Cross Cultural
Management
Outstanding Paper
Outstanding Paper
Internationalization of management,
neoliberalism and the Latin America challenge
A cross-cultural investigation of work values
among young executives in China and the USA
Alex Faria
Yue Pan
Brazilian School of Public and Business Administration,
Getulio Vargas Foundation (EBAPE/FGV),
Rio de Janeiro, Brazil
University of Dayton, Dayton, Ohio, USA
Xuebao Song
Eduardo Ibarra-Colado
School of Economics and Management, Tsinghua
University, Beijing, People’s Republic of China
Department of Institutional Studies, Autonomous
Metropolitan University, Cuajimalpa, Mexico
Ayalla Goldschmidt
Ana Guedes
IBM Digital Media Solutions Marketing, Raleigh,
North Carolina, USA
Brazilian School of Public and Business Administration,
Getulio Vargas Foundation (EBAPE/FGV),
Rio de Janeiro, Brazil
Warren French
Abstract
Abstract
Purpose – This paper aims to problematize the lack of different
worldviews on international management (IM), and the virtual
silence in Latin America regarding this field within the context of the
ongoing crisis of neoliberal policies and discourse.
Design/methodology/approach – This paper embraces a
decolonial Latin American perspective based on developments in
international relations (IR). A major reason for this dialogue is that
critical debates within IR have been overlooked by both mainstream
and critical literature on management, despite the intrinsic relation
between decolonial arguments and IR and the increasing
importance of management, and IM, within the realm of international
relations to both ‘‘centers’’ and ‘‘peripheries’’.
Findings – The interdisciplinary dialogue put forward in this paper
goes beyond those borders established by the ‘‘center’’ and
imposed on subalterns. Accordingly then, this might be taken as a
particular way of putting into practice a decolonial Latin American
perspective. It aims to go beyond some ‘‘universal’’ standpoint as
the IR literature shows that the universal standpoint in relation to the
‘‘peripheries’’ tends to be mobilized by the ‘‘centers’’. It is
understood that the construction of a critical Latin American
perspective is a way of creating better conditions for ‘‘cross-cultural
encounters’’ not only in global terms, but also within Latin America.
Practical implications – Rethinking IM through a critical
perspective inspired by IR has implications for teaching, research
and other types of practice in both IM and IR in Latin America.
Originality/value – The paper aims to foster a Latin American
perspective rather than a general perspective. Instead of merely
disengaging the ‘‘center’’, the paper embraces, from a critical
position inspired by IR, the current argument in US literature that the
core of IM comprises a strong commitment to cross-cultural issues,
diversity, and eclecticism.
Keywords International management, Management strategy,
South America
Purpose – The purpose of the study is to investigate what values
are now important to young American and Chinese managers, since
they profile the direction in which their country is headed. It aims to
explore if the ethical values of young executives in different
countries are converging to a common global business culture. It
also aims to argue that the individualism-collectivism value
dimension by itself does not capture the differences between the
Chinese and American sample members. The vertical-horizontal
dimension, in contrast, seems to better delineate the value
orientations among young executives in the two countries.
Design/methodology/approach – In this two-phase study, both
attitudinal and scenario-based measurements are applied to assess
the strength of work value orientations among similar subjects in
China and the USA.
Findings – In study 1, Chinese respondents score significantly
higher on a hierarchical-vertical dimension than do the Americans,
although the two groups do not differ significantly on the
collectivism-individualism dimension. In study 2, which entails
resolving an ethical dilemma, the American subjects apply
Egalitarianism as their most frequent expressed value, reflecting
their horizontal perspective. The Chinese subjects, in contrast, rely
strongly on a traditional vertical value system to resolve the ethical
dilemma. Although both American and Chinese negotiators show a
collectivist as well as an individualist orientation, their focuses are
fundamentally different.
Originality/value – The well-established collectivism/individualism
cultural dimension has been heavily used in cross-cultural studies,
sometimes without much discretion. This study was undertaken as a
preliminary attempt to outline the cultural patterns observed among
young managers in America and China. The paper argues that
cross-cultural differences underlying ethical conflicts should not be
reduced to the single value dimension of individualism/collectivism.
Keywords: China, Collectivism, Confucianism, Employee attitudes,
Individual behaviour, United States of America
CPOIB
CCM
Volume 6 Number 2/3, 2010, pp. 97-115
Editors: Joanne Roberts and George Cairns
Volume 17 Number 3, 2010, pp. 283-98
Editor: Simon L. Dolan
University of Georgia, Athens, Georgia, USA
15
Development and
Learning in
Organizations
Disaster Prevention
and Management
Outstanding Paper
Outstanding Paper
Building bridges for change: how leaders
enable collective change in organizations
Collaborative emergency management and
national emergency management network
Daniel Gray Wilson
Naim Kapucu
Project Zero, Harvard Graduate School of Education,
Cambridge, Massachusetts, USA
University of Central Florida, Orlando, Florida, USA
Tolga Arslan
Abstract
Department of Public Policy and Administration,
Purpose – This paper aims to present multidisciplinary, researchbased insights into the challenges of changing behaviors at largescale in organizations and articulates practical approaches for
leaders.
Design/methodology/approach – A literature review of research
and practices of social and organizational change was conducted
and thematically summarized. The themes were discussed and
revised with input from twenty global leaders and a dozen university
researchers at a two-day conference held at Harvard University’s
Learning Innovation Laboratory.
Findings – Supporting changes of practice in organizations
depends on a leaders understanding how to best affect collective
behaviors. Emerging research from the fields of political science,
social networking, and social change suggest that leaders can build
three types of bridges that support large-scale change: emotional
bridges by creating strategic narratives, relational bridges by
targeting social clusters, and structural bridges by leveraging
pre-existing social associations in organizations.
Practical implications – The themes illustrate practical
approaches that leaders can use to diagnose the types of change
they wish to support and offer concrete strategies for designing and
supporting changes in collective behaviors.
Originality/value – This article aims to present a unique synthesis
of emerging, multidisciplinary research on supporting collective
change in organizations and offers an intuitive model to support
leaders in their actions.
Keywords Leadership, Organizational change
Fatih Demiroz
Abstract
Purpose – The purpose of this paper is to analyze scholarly
discussions and findings regarding collaborative emergency
management (CEM). Several aspects such as leadership, decision
making, intergovernmental and interorganizational relations,
technology applications in CEM have been investigated.
Design/methodology/approach – Literature review was
conducted using three popular search data bases, Academic
Search Premier, Academic OneFile, and Info Track OneFile using
the following keywords: CEM, collaborative and emergency and
management, collaborative networks, emergency networks,
emergency network, interorganizational networks,
Interorganizational and networks, intergovernmental and networks,
and National Emergency Management Network (NEMN).
Findings – The paper emphasizes that high expectations of public
and stakeholders in emergency and disaster management require
effective use of resources by collaborative networks.
Practical implications – Emergency and disaster managers should
be able to adopt their organization culture, structure and processes
to the collaborative nature of emergency management.
Originality/value – The paper focuses on a very important subject
in emergency and disaster management using NEMN as example.
Keywords Decision making, Disasters, Emergency measures,
Leadership
DLO
DPM
Editor: Anne Gimson
Volume 19 Number 4, 2010, pp. 452-68
Editor: Douglas Paton
16
Education+Training
Employee Relations
Outstanding Paper
Outstanding Paper
Are students their universities’ customers?
An exploratory study
Improving women’s representation in senior
positions in universities
Treena Gillespie Finney
Liz Doherty
R. Zachary Finney
Sheffield Hallam University, Sheffield, UK
Mitchell College of Business, University of South Alabama,
Mobile, Alabama, USA
Simonetta Manfredi
Abstract
Abstract
Purpose – In this study, the aim is to empirically examine the
relationship between students’ perceptions of themselves as
customers of their university and their educational attitudes and
behaviors. It also seeks to investigate the extent to which students’
characteristics predict their involvement with education.
Design/methodology/approach – The authors obtained data by
surveying 1,025 students from a medium-sized university in the
southern United States.
Findings – Consistent with exchange theory, students who
perceived themselves as customers were more likely to feel entitled
and to view complaining as beneficial. Satisfaction with their
university, but not their perceptions of themselves as university
customers, predicted educational involvement. Not surprisingly,
students who were more involved in their education tended to be
older, have higher grade point averages, and attend class more
often. However, these students also felt more entitled to outcomes,
although they did not differ in their perceptions of whether or not
they were customers of the university.
Practical implications – Students who view themselves as
customers are likely to hold attitudes and to engage in behaviors
that are not conducive to success. However, if the aim is to increase
student involvement, how the student’s role is defined is less
important than efforts to build student satisfaction with the university.
Originality/value – This is one of the first studies to examine
empirically the prevalence and effects of student-as-customer
perceptions. In addition, this study serves as a basis for better
understanding the drivers of student involvement.
Keywords Attitudes, Customer satisfaction, Individual perception,
Students, United States of America, Universities
Purpose – The overall purpose of the paper is to understand the
barriers to women’s progression to senior positions in universities. It
aims to explore similarities and differences between the career
experiences and leadership styles of men and women in middleand senior-level positions at one university. The ultimate aim is to
identify interventions to help create a more equal gender balance at
senior levels.
Design/methodology/approach – A mixed methods approach was
adopted. In-depth interviews were conducted with a quota sample of
53 men and women in order to explore their lived career
experiences. In addition, 50 questionnaires were received from the
same sample in order to compare factual data about the
participants’ life histories and biographical circumstances.
Findings – The findings show that women’s human capital and
career progression to date are at least equal to those of men and
that this has been achieved without women sacrificing a holistic
family life. They also show that there are still some important
differences between men and women in the way they plan and
manage their careers and the leadership style that they adopt.
Practical implications – A five-level framework is proposed which
sets down the types of intervention that are required to create a
more equal gender balance in senior positions. It is argued that this
should be used to shape the gender equality schemes developed in
universities under the Gender Equality Duty.
Originality/value – The paper provides new evidence about the
residual differences between men’s and women’s career
experiences, even in an employment context, which is particularly
supportive of women. It also makes a significant contribution to the
debate about the gendered nature of leadership.
Keywords England, Equal opportunities, Gender,
Sexual discrimination, Universities, Women executives
ET
ER
Volume 52 Number 4, 2010, pp. 276-91
Editor: Martin McCracken
Volume 32 Number 2, 2010, pp. 138-55
Editor: Dennis Nickson
The International Journal
Oxford Brookes University, Oxford, UK
17
Engineering
Computations
Engineering,
Construction and
Architectural
Management
Outstanding Paper
Outstanding Paper
Stochastic sensitivity analysis using
preconditioning approach
Measuring project risk management process
for construction contractors with statement
indicators linked to numerical scores
R. Chowdhury
Grant Kululanga
S. Adhikari
Witness Kuotcha
School of Engineering, Swansea University,
Singleton Park, Swansea, UK
Department of Civil Engineering, University of Malawi,
Chichiri, Malawi
Abstract
Abstract
Purpose – High-dimensional model representation (HDMR) is a
general set of quantitative model assessment and analysis tools for
capturing the high-dimensional relationships between sets of input
and output model variables. It is an efficient formulation of the
system response, if higher-order cooperative effects are weak,
allowing the physical model to be captured by the lower-order terms.
The paper’s aim is to develop a new computational tool for
estimating probabilistic sensitivity of structural/mechanical systems
subject to random loads, material properties and geometry.
Design/methodology/approach – When first-order HDMR
approximation of the original highdimensional limit state is not
adequate to provide the desired accuracy to the sensitivity analysis,
this paper presents an enhanced HDMR (eHDMR) method to
represent the higher-order terms of HDMR expansion by
expressions similar to the lower-order ones with monomial
multipliers. The accuracy of the HDMR expansion can be
significantly improved using preconditioning with a minimal number
of additional input-output samples without directly invoking the
determination of second- and higher-order terms. As a part of this
effort, the efficacy of HDMR, which is recently applied to uncertainty
analysis, is also demonstrated. The method is based on computing
eHDMR approximation of system responses and score functions
associated with probability distribution of a random input. Surrogate
model is constructed using moving least squares interpolation
formula. Once the surrogate model form is defined, both the
probabilistic response and its sensitivities can be estimated from a
single probabilistic analysis, without requiring the gradients of
performance functions.
Findings – The results of two numerical examples involving
mathematical function and structural/solid-mechanics problems
indicate that the sensitivities obtained using eHDMR approximation
provide significant accuracy when compared with the conventional
Monte Carlo method, while requiring fewer original model
simulations.
Originality/value – This is the first time where application of
eHDMR concepts is explored in the stochastic sensitivity analysis.
The present computational approach is valuable to the practical
modelling and design community.
Keywords Sensitivity analysis, Structural engineering, Modelling,
Mechanical behaviour of materials
Purpose – There is relatively low implementation of formal project
risk management methods in practice, leading to the construction
industry consistently suffering from poor project performance. This
study aims to ascertain the extent to which current project risk
management practices are used by construction contractors in one
of the countries of the sub-Saharan region – Malawi.
Design/methodology/approach – A management process tool with
statement indicators linked to numerical scores was conceived that
characterised a series of steps of project risk management process.
To ascertain the degree to which project risk management processes
were used, a questionnaire survey was employed. Data were elicited
from registered Malawian construction contractors on the elements
underlining a series of steps of project risk management process as
espoused by the literature. Out of 84 sampled construction
contractors, 51 completed questionnaires were received.
Findings – Apart from large-sized and more experienced
construction contractors, all the small and medium-sized
construction contractors – which constitute the largest proportion of
the construction industry – were characterised by a low
implementation of the various required steps for the project risk
management process. The application of project risk management
processes was significantly influenced by the various categories of
size and experience of the surveyed construction contractors at
p < 0.01. Furthermore, contingence planning within the series of
steps of project risk management process featured highly among
the surveyed construction contractors. The majority of the variables
under the series of steps of project risk management process were
positively and significantly linked to progression in size and
experience of construction contractors at p < 0.01.
Research limitations/implications – The study forms the basis for
further research; replication of this study to other parts of world
about how the actual implementation of the series of steps of project
risk management process is undertaken could yield rich lessons for
the construction industry.
Practical implications – The intentional move by industry towards
measuring management processes as a precursor to uncovering
the root causes that underlie project success or failure to provide
quick feedback for remedial action is supported by an approach
such as this.
Originality/value – The originality of this paper lies in its
uniqueness for a systematic approach to quantifying the project risk
management processes with the view to understanding the
implementation behaviours of construction contractors in one
country in the sub-Saharan region.
Keywords Construction industry, Malawi, Measurement,
Risk management, Sub Saharan Africa
EC
ECAM
Volume 27 Number 7, 2010, pp. 841-62
Editor: Roger Owen
Volume 17 Number 4, 2010, pp. 336-51
Editor: Ronald McCaffer
18
EuroMed Journal of
Business
European Business
Review
Outstanding Paper
Outstanding Paper
Key determinants of service quality in retail
banking
Exploring the concept of strategic corporate
social responsibility for an integrated
perspective
Evangelos Tsoukatos
Som Sekhar Bhattacharyya
Department of Finance and Insurance, TEI of Crete,
Agios Nikolaos, Greece
National Institute of Industrial Engineering (NITIE),
Mumbai, India
Evmorfia Mastrojianni
National Bank of Greece, Athens, Greece
Abstract
Purpose – The purpose of this paper is to propose a set of screens
which would filter in the corporate social responsibility (CSR)
programs that make business sense for a firm and screen out those
that do not. This process based set of screens filter CSR initiatives
based on certain inclusion and exclusion parameters. This paper
further presents an integrated conceptualization of a strategic CSR
framework. The CSR programs that pass through the set of screens
are evaluated based on its strategic characteristics and the
business gains from it.
Design/methodology/approach – This paper is conceptual in
nature. The approach adopted in this paper is first to set the study
context by presenting the extant literature on CSR and strategic
management. Further based upon the perspectives from extant
literature, the author incrementally builds an integrated framework
on strategic CSR by using and providing logical arguments.
Findings – This conceptual paper presents new and richer
theoretical perspectives on strategic CSR and thus extending the
known theoretical knowledge boundaries on CSR. Further, insights
could be gathered if the strategic CSR theoretical framework
developed in this paper is studied empirically.
Practical implications – The perspectives on strategic CSR
developed in this paper would help managers to design strategic
CSR programs based on its focus and direction, proactiveness,
activity nature, characteristics, and benefits.
Originality/value – In the past some scholars had attempted to
develop framework on designing strategic CSR. In this paper, the
author attempts to provide a more holistic and yet comprehensive
theoretical perspective on strategic CSR initiatives. CSR managers
can use this framework to design their CSR initiatives and manage
their firm’s CSR initiatives in a more effective and efficient manner.
Keywords Corporate social responsibility, Corporate strategy
Abstract
Purpose – The purpose of this study is to build a retail-banking
specific quality scale and, through its examination and comparison
with the SERVQUAL and BSQ metrics that are currently used in
banking, to deepen understanding of quality determinants in the
industry. Furthermore, the study is set to provide additional input to
the debate over generic against setting/industry/time-specific quality
metrics.
Design/methodology/approach – The study is implemented
through a two-stage process of literature review and empirical
survey. Evidence drawn from Greek retail banking, through a
specially designed research tool, is analyzed through reliability,
factorial and regression analysis to determine the scale’s item and
factorial structure and assess its reliability and validity.
Findings – The BANQUAL-R metric is introduced, with key
elements assurance/empathy, effectiveness, reliability and
confidence, a combination of SERVQUAL and BSQ dimensions.
Findings back the setting-specific approach of service quality and
the notion that SERVQUAL provides the skeleton on which settingspecific scales should be built.
Practical implications – Bank managers are provided with a
reliable and valid metric of service quality in retail banking. Its
dimensionality implies that under credit-crunch conditions service
delivery should be directed towards reinstating customers’ trust and
confidence that are put in danger. Banks should redirect resources
from tangibles to the human contact-related service elements.
Originality/value – Although the subject of ‘‘service quality
measurement’’ is extensively researched, the continuously
changing marketing environment calls for an ongoing assessment
of quality factors. With respect to its academic value, the study
accumulates knowledge that will eventually outgrow the boundaries
of academia and pervade management.
Keywords Banking, Customer service management,
Face-to-face communications, Greece, Retailing
EMJB
EBR
Editor: Demetris Vrontis
Volume 22 Number 1, 2010, pp. 82-101
Editor: Göran Svensson
19
European Journal of
Innovation
Management
European Journal of
Marketing
Outstanding Paper
Outstanding Paper
Motivating and supporting collaboration in
open innovation
Evaluating the effectiveness of
brand-positioning strategies from a consumer
perspective
Maria Antikainen
Department of Business and Technology Management,
VTT Technical Research Centre of Finland, Tampere,
Finland
Christoph Fuchs
Marko Mäkipää
Adamantios Diamantopoulos
Mikko Ahonen
Department of Business Studies, University of Vienna,
Vienna, Austria
Aarhus School of Business, University of Aarhus,
Aarhus, Denmark
Department of Computer Sciences, University of Tampere,
Tampere, Finland
Abstract
Purpose – The purpose of the paper is to explore empirically the
overall relative effectiveness of alternative positioning strategies
from a consumer perspective.
Design/methodology/approach – Two studies (within- and
between-subjects design) are conducted aimed at evaluating the
positioning success of four distinct positioning strategies of real
brands in terms of consumers’ perceptions of brand favorability,
differentiation, and credibility, while controlling for brand-specific,
product category-specific, and socio-demographic influences.
Findings – The results show that the type of positioning strategy
used affects the positioning success of a brand. More specifically,
the study confirms normative arguments about the overall relative
effectiveness of main positioning strategies by revealing that
benefit-based positioning and surrogate (user) positioning generally
outperform feature-based positioning strategies along the three
effectiveness dimensions. The findings also demonstrate that no
single strategy outperforms all the others on all dimensions.
Research limitations/implications – The study is limited in terms
of the number of positioning strategies and product categories
evaluated. The paper introduces an alternative approach to
measure the effectiveness of positioning strategies of real brands.
Moreover, the results of the paper show empirically that measuring
positioning effectiveness must extend beyond capturing
unidimensional brand attitude measures.
Practical implications – The findings should guide brand
managers in selecting the most appropriate positioning strategies
for their brands in high-involvement markets such as the automobile
market.
Originality/value – The study sheds initial light on the overall
relative effectiveness of major positioning strategies. The study
differentiates itself from existing studies by focusing on the
conceptually most prominent positioning strategies, a different
dependent variable, and employing real-life brands and
advertisements.
Keywords Marketing strategy, Product positioning
Abstract
Purpose – The purpose of this paper is to explore collaboration in
open innovation (OI) communities. The paper focuses on the
following two research problems: how can users be motivated to
collaborate in OI communities and what kind of tools and methods
can support collaboration in OI communities?
Design/methodology/approach – The exploratory case study
includes three innovation intermediaries originated in three different
countries: France, The Netherlands and Finland. The primary data
source consists of the open-ended questions posted to the
maintainers and users by e-mail. The data include five responses
from the maintainers and 12 responses from the users. The
secondary source is the internet document review. The
classification of the factors in the preliminary framework is derived
from reading and rereading the answers of the respondents until the
themes started emerging from the data. Thereafter, the data are
coded according to the chosen themes.
Findings – Results suggest that monetary rewards are not always
the best way to motivate contributing users. Instead, contributors
appreciate many intangible factors, such as community cooperation,
learning new ideas and having entertainment. Contributors also
appreciate good support and the right cooperation tools from their
service provider.
Research limitations/implications – The data are based on three
cases and a limited amount of participants. Therefore, it may be that
in gathering empirical data from a larger group of cases, some new
factors will be found.
Practical implications – Companies should provide community
members with tools that are easy to use, allowing people to express
themselves and share their personal details. It seems to be
important that maintainers are involved as visible members of a
community, which includes telling about themselves in a more
detailed way.
Originality/value – This paper is one of the first papers focusing on
the collaboration perspective of OI communities.
Keywords Communities, Innovation, Intermediaries,
Motivation (psychology), Online operations
EJIM
EJM
Volume 13 Number 1, 2010, pp. 100-19
Editors: Mohammed Rafiq and Catherine L. Wang
Volume 44 Number 11/12, 2010, pp. 1763-86
Editor: Nick Lee
20
Facilities
foresight
Outstanding Paper
Outstanding Paper
Start making sense: applying a salutogenic
model to architectural design for psychiatric
care
Futures 2.0: rethinking the discipline
Alex Soojung-Kim Pang
Saı̈d Business School, Oxford University, Oxford, UK
Jan A. Golembiewski
Department of Architecture and Allied Arts,
University of Sydney, Sydney, Australia
Abstract
Purpose – This paper seeks to be a thought experiment. If the field
of futures were invented today, it asks, what would it look like? What
would be its intellectual foundations? Who would it serve and
influence? And how would its ideas and insights be put into
practice?
Design/methodology/approach – It reviews the literatures on
experimental psychology and neuroscience to identify biases that
affect people’s ability to think about and act upon the future, studies
of expertise that map the limits of professional judgment, and recent
work on the nature of critical challenges of the twenty-first century.
Findings – It argues that futurists could develop social software
tools, prediction markets, and other technologies to improve the
individual and collective accuracy and impact of work. Choice
architectures and nudges to lengthen ‘‘the shadow of the future’’ of
everyday choices made by ordinary people could also be used.
Research limitations/implications – The paper argues for new
directions in the practice of futures, to make the field better-suited to
deal with the challenges confronting an increasingly complex,
chaotic, and contingent world.
Practical implications – The development of tools to augment
professional activity, and adoption of choice architectures and
nudges as media for communicating about the future, could improve
futures work and its impact, but lay the foundation for other
methodological innovations.
Originality/value – The paper contributes to the ongoing discussion
about where futures should go.
Keywords Psychology, Research methods, Strategic planning,
Thinking styles
Abstract
Purpose – This paper aims to look into the significance of
architectural design in psychiatric care facilities. There is a strong
correlation between perceptual dysfunction and psychiatric illness,
and also between the patient and his environment. As such, even
minor design choices can be of great consequence in a psychiatric
facility. It is of critical importance, therefore, that a psychiatric milieu
is sympathetic and does not exacerbate the psychosis.
Design/methodology/approach – This paper analyses the
architectural elements that may influence mental health, using an
architectural extrapolation of Antonovsky’s salutogenic theory,
which states that better health results from a state of mind which has
a fortified sense of coherence. According to the theory, a sense of
coherence is fostered by a patient’s ability to comprehend the
environment (comprehensibility), to be effective in his actions
(manageability) and to find meaning (meaningfullness).
Findings – Salutogenic theory can be extrapolated in an
architectural context to inform design choices when designing for a
stress-sensitive client base.
Research limitations/implications – In the paper an architectural
extrapolation of salutogenic theory is presented as a practical
method for making design decisions (in praxis) when evidence is not
available. As demonstrated, the results appear to reflect what
evidence is available, but real evidence is always desirable over
rationalist speculation. The method suggested here cannot prove
the efficacy or appropriateness of design decisions and is not
intended to do so.
Practical implications – The design of mental health facilities has
long been dominated by unsubstantiated policy and normative
opinions that do not always serve the client population. This method
establishes a practical theoretical model for generating architectural
design guidelines for mental health facilities.
Originality/value – The paper will prove to be helpful in several
ways. First, salutogenic theory is a useful framework for improving
health outcomes, but in the past the theory has never been applied
in a methodological way. Second, there have been few insights into
how the architecture itself can improve the functionality of a mental
health facility other than improve the secondary functions of hospital
services.
Keywords Mental health services, Design, Architecture,
Plant layout
F
FS
Volume 28 Number 3/4, 2010, pp. 100-17
Editor: Edward Finch
Editor: Ozcan Saritas
21
Gender in
Management
Health Education
Outstanding Paper
Outstanding Paper
Gender and risk: women, risk taking and risk
aversion
Workplace health promotion within small and
medium-sized enterprises
Sylvia Maxfield
Ann Moore
Mary Shapiro
Faculty of Life and Health Sciences, University of Ulster,
Newtownabbey, UK
Simmons College, Boston, Massachusetts, USA
Kader Parahoo
Vipin Gupta
Institute of Nursing Research, University of Ulster,
Coleraine, UK
California State University, San Bernardino,
California, USA
Paul Fleming
Susan Hass
Simmons College, Boston, Massachusetts, USA
Faculty of Life and Health Sciences, University of Ulster,
Newtownabbey, UK
Abstract
Abstract
Purpose – Labeling women as risk-averse limits the positive
benefits both women and organizations can gain from their risk
taking. The purpose of this paper is to explore women’s risk taking
and reasons for stereotype persistence in order to inform human
resource practice and women’s career development.
Design/methodology/approach – The paper draws on literature
about gender and organizations to identify reasons for the persisting
stereotype of women’s risk aversion. Utilizing literature and
concepts about risk appetite and decision making, the paper
evaluates results of the Simmons Gender and Risk Survey
database of 661 female managers.
Findings – The paper finds evidence of gender neutrality in risk
propensity and decision making in specific managerial contexts
other than portfolio allocation.
Research limitations/implications – More in-depth research is
needed to explore the gender-neutral motivators of risk decision
making and to explore risk taking in a more diverse sample
population.
Practical implications – The paper explores why women’s risk
taking remains invisible even as they take risks and offers
suggestions on how women and organizations may benefit from
their risk-taking activities.
Originality/value – The paper synthesizes evidence on risk taking
and gender, and the evidence of female risk taking is an important
antidote to persisting stereotypes. The paper outlines reasons for
this stereotype persistence and implications for human resource
development.
Keywords Risk management, Women, Gender, Mentoring
Purpose – The purpose of this study is to explore managers’
understanding of workplace health promotion (WHP) and
experiences of WHP activity within small and medium-sized
enterprises (SMEs) in a Health and Social Care Trust area of
Northern Ireland. The paper aims to focus on engagement with
activities within the context of prevention of ill-health and health
protection, lifestyle issues and working culture and the environment
as defined in the Luxembourg Declaration on WHP.
Design/methodology/approach – A Heideggerian interpretive
phenomenological methodology is adopted, using in-depth
telephone interviews with a purposive sample of 18 SME managers.
Data are analysed using Benner’s strategy for data analysis.
Findings – ‘‘Levels of awareness of WHP activity’’ are revealed as
a central theme and interpreted as ‘‘high awareness activities’’,
including the need to: preserve and protect employee health and
safety, prevent ill-health and injury and promote employees’ quality
of daily living, and ‘‘low awareness activities’’, including the
provision of training and development, human resource
management and environmental considerations.
Originality/value – An ‘‘Iceberg’’ model, grounded in the data,
draws attention to the limited awareness of what constitutes WHP
activities and the untapped meaningfulness of organisational and
environmental activities.
Keywords Small to medium-sized enterprises, Workplace, Welfare,
Health and safety requirements, Northern Ireland
GM
HE
Volume 25 Number 7, 2010, pp. 586-604
Editor: Sandar L. Fielden
Volume 110 Number 1, 2010, pp. 61-76
Editor: Katherine Weare
22
Humanomics
Industrial and
Commercial
Training
Outstanding Paper
Outstanding Paper
The role of technology spillovers in
convergence
A new paradigm of leadership development
Tim Casserley
M. Junaid Khawaja
Edge Equlibrium, London, UK
Toseef Azid
Bill Critchley
Department of Finance, Taibah University, Madinah,
Saudi Arabia
Bill Critchley Consulting, London, UK
Abstract
Abstract
Purpose – This paper aims to present a paradigm shift in the way
leaders are developed, more suited to the new order that is
emerging as the recession recedes.
Design/methodology/approach – The prevailing notion that
leadership is synonymous with being in control of an organization is
challenged, together with the belief that leadership development is
primarily concerned with modifying behavior in line with a set of
success criteria. The paper explores how these twin assumptions
contributed to the financial crisis, and presents an alternative
approach based on research with high achievers experiencing
severe stress.
Findings – Practices that leaders use to retain a sense of balance
and resourcefulness are defined, along with those associated with
pursuing work irresponsibly. These form the basis of an alternative
approach to the development of leaders – ‘‘sustainable leadership’’
– predicated on the integration of three core individual processes
and their engagement with the culture of the organization. Practical
examples of applying this approach in the current business
environment are described.
Research limitations/implications – Future research might
consider the effect of developing sustainable leadership on the
long-term performance of the organization and its responsibilities in
the broader environment.
Practical implications – in order to foster leadership that acts in
service to the long-term health and performance of the organization
and its broader environment, it is necessary to adopt an approach to
leadership development that recognizes that the leader’s physical
and psychological health determines effective performance, and
that business and markets do not operate in isolation from society
but are inextricably linked.
Originality/value – The paper addresses how to sustain the
leader’s psychological and physiological health and their
performance, and the link between this and creating sustainable
organizations.
Keywords Leadership development, Financial services,
Economic disequilibrium, Leaders, Risk analysis
www.emeraldinsight.com/ 10.1108/00197851011070659
Purpose – The purpose of this paper is to evaluate the role of
human capital technology spillovers across countries in converging
their growth rates.
Design/methodology/approach – This paper develops a closed
form mathematical endogenous growth model and applies it to a
small open economy using simulation and calibration techniques.
Findings – The paper finds that human capital technology
spillovers play an important role in convergence in growth rates
across countries regardless of tax policy and that there will be nonconvergence in levels if saving rates are differentially distorted
across countries because of taxes. In addition, the exploration of the
optimal tax reveals that such a structure is a consumption tax.
Research limitations/implications – This paper implies that higher
levels of human capital are important in attaining higher levels of per
capita income.
Originality/value – This paper shows that some implications for the
endogenous growth model are equivalent to those from the Solow
model. This implies that some empirical tests commonly used will
not resolve which model is more appropriate.
Keywords Economic growth, Economic models, Economic theory,
Fiscal policy, Taxes
H
ICT
Editor: Masudul Alam Choudhury
Volume 42 Number 6, 2010, pp. 287-95
Editor: Bryan Smith
23
Industrial
Management &
Data Systems
Industrial Robot
Outstanding Paper
Outstanding Paper
Influencing knowledge workers: the power of
top management
Robotic cell for beef carcass primal cutting and
pork ham boning in meat industry
Sharmila Jayasingam
Grégory Guire
Faculty of Business and Accountancy,
University of Malaya, Kuala Lumpur, Malaysia
Laurent Sabourin
Mahfooz A. Ansari
Grigoré Gogu
Faculty of Management, University of Lethbridge,
Lethbridge, Canada
Laboratoire de Mécanique et Ingénierie,
Clermont Université, Clermont-Ferrand, France
Muhamad Jantan
Eric Lemoine
ADIV Association, Clermont-Ferrand, France
Corporate and Sustainable Development Division,
Universiti Sains Malaysia, Penang, Malaysia
Abstract
Purpose – The purpose of this paper is to identify the key
leadership characteristics (in the form of social power) needed in a
knowledge-based firm that can influence knowledge workers (KWs)
to participate actively in creating, sharing, and using knowledge.
Design/methodology/approach – Data measuring top leaders
social power and knowledge management (KM) practices is
gathered from 402 KWs representing 180 Multimedia Super
Corridor status firms in Malaysia.
Findings – The analysis indicates that expert power has a positive
influence on the extent of knowledge acquisition and dissemination
practices. Legitimate power is found to impede knowledge
acquisition practices. Furthermore, reliance on referent power no
longer works in a knowledge-based context. Finally, the paper found
the impact of coercive, legitimate, and reward power to be
contingent on the organizational size.
Research limitations/implications – Besides leaders potential to
influence, there may be other factors that could influence the extent
of KM practices in organization. Further, this paper explores the
power of top management, which could not be generalized to
leaders from middle or lower level management. Future research
should address these limitations.
Practical implications – The paper implies that knowledge leaders
need to enhance certain bases of power that have the potential to
improve the extent of KM practices in organizations.
Originality/value – This paper provides useful insights about the
significance of leaders’ power bases with emphasis on new
approaches needed in knowledge-based organizations.
Keywords Knowledge capture, Knowledge management,
Knowledge organizations, Knowledge sharing, Leaders, Malaysia
Purpose – The mechanization of the meat cutting companies has
become essential. This paper aims to study the feasibility of cutting
operations for beef and boning operations for pork ham. The study
aims to enhance industrial robots application by using vision or force
control.
Design/methodology/approach – The paper opted for an
industrial robot-based cell. The first part of this paper focuses on indepth study of operators’ expertise, so as to translate their actions
into automatable operative tasks and to identify the constraints of
robotization. It details more particularly a cutting strategy using a
bone as a guide which shows the complexity of the process. The
analysis of the cutting and task constraint parameters involves the
use of a kinematically redundant robotized cell with force control.
Then the cell model is developed, and experimentation is
performed.
Findings – The paper explains how to solve the problem of the high
variability of the size for beef carcass. It gives several ideas to
realize the boning of pork ham. It develops the strategies, the
sensors and the cell architecture to make this type of operations.
Research limitations/implications – Because of the choice of an
existing industrial robot, the tool paths with force control are limited.
Therefore, new force control instructions have to be developed to
continue this work on more complicated operations.
Practical implications – This study was carried out within the
framework of the SRDViand project in cooperation with meat
industry partners.
Originality/value – The paper fulfils an identified need to study the
beef quartering which is a high-variability operation and ham
deboning which is a high precision operation.
Keywords Control technology, Food industry,
Manufacturing equipment, Robotics, Meat
IMDS
IR
Volume 110 Number 1, 2010, pp. 134-51
Editor: Binshan Lin
Volume 37 Number 6, 2010, pp. 532-41
Abstract
24
info
Information
Management
& Computer
Security
Outstanding Paper
The Donn B. Parker Award
This award is named after Donn B. Parker, who, in the
early 1970s, through his research and many publications
introduced business management to the concept of
computer security. His coining of the term ‘‘computer
abuse’’ helped to draw attention to this important
business function. Donn Parker is now heavily involved in
the International Information Integrity Institute, the
so-called I4 Research group at SRI International.
Why there have been so few spectrum trades in
the UK: lessons for Europe
Rajen Akalu
Economics of infrastructures,
Delft University of Technology, Delft, The Netherlands
Abstract
Outstanding Paper
Purpose – This paper seeks to define a coherent management
preference function for determining the conditions when the market
can be effectively used in the management of spectrum based on
abduction and volitional pragmatism.
Design/methodology/approach – Volitional pragmatism based on
the logic of abduction is used to provide an explanation for real
world empirical observation of few spectrum trades in the UK. This
is generalized for application with wider context of European
frequency management.
Findings – There has been a considerable regulatory effort directed
toward spectrum trading in the EU. The UK experience with trading
is clearly not what was expected. It was suggested that this is a
result of an analytical approach based on deductive validationism
subject to ceteris paribus assumptions. This approach does have
merit but its application is over extended. This is due in large part to
institutional under specification of what constitutes the market and
the nature of the transaction taking place.
Research limitations/implications – The emphasis in this paper is
on the explanation of real world facts rather than normative
prescription based on deductive validationism. Such an approach
though fallible (all facts cannot be taken into account) is no less
valuable in the process of regulatory decision making than
deductive validationism.
Practical implications – This paper provides a more coherent
explanation of spectrum development and the spectrum
management reform process.
Originality/value – A set of conditions are provided for determining
when the market can be used in the management of spectrum. This
makes explicit the intended operation of the market as well as its
limitations.
Keywords Wireless, Economics, Trade, United Kingdom, Europe
Expanding topological vulnerability analysis to
intrusion detection through the incident
response intelligence system
Dimitrios Patsos
Sarandis Mitropoulos
Christos Douligeris
Department of Informatics, University of Piraeus,
Piraeus, Greece
Abstract
Purpose – The paper proposes looking at the automation of the
incident response (IR) process, through formal, systematic and
standardized methods for collection, normalization and correlation
of security data (i.e. vulnerability, exploit and intrusion detection
information).
Design/methodology/approach – The paper proposes the
incident response intelligence system (IRIS) that models the context
of discovered vulnerabilities, calculates their significance, finds and
analyzes potential exploit code and defines the necessary intrusion
detection signatures that combat possible attacks, using
standardized techniques. It presents the IRIS architecture and
operations, as well as the implementation issues.
Findings – The paper presents detailed evaluation results obtained
from real-world application scenarios, including a survey of the
users’ experience, to highlight IRIS contribution in the area of IR.
Originality/value – The paper introduces the IRIS, a system that
provides detailed security information during the entire lifecycle of a
security incident, facilitates decision support through the provision
of possible attack and response paths, while deciding on the
significance and magnitude of an attack with a standardized
method.
Keywords Computer crime, Data security, Risk management
info
IMCS
Editor: Colin Blackman
Volume 18 Number 4, 2010, pp. 291-309
Editor: Steven M. Furnell
25
Information
Technology & People
Interlending &
Document Supply
Outstanding Paper
Outstanding Paper
The ‘‘cool factor’’ of public access to ICT:
users’ perceptions of trust in libraries,
telecentres and cybercafés in developing
countries
DELNET – the functional resource sharing
library network: a success story from India
Sangeeta Kaul
Ricardo Gomez
DELNET – Developing Library Network,
New Delhi, India
Information School, University of Washington, Seattle,
Washington, USA
Abstract
Purpose – The purpose of this paper is to describe the work of
DELNET, the successful resource sharing and information provider
in India.
Design/methodology/approach – The development of DELNET is
described, the services it offers and plans for the future.
Findings – The paper finds that DELNET fulfils a vital role in
facilitating resource sharing in India and is expanding its role rapidly.
Originality/value – The paper is an up-to-date study of resource
sharing in India from the perspective of a successful agency.
Keywords Library networks, Resource sharing, India
Elizabeth Gould
Technology & Social Change Group, University of
Washington, Seattle, Washington, USA
Abstract
Purpose – This paper aims to determine how trust and perceptions
shape uses of information and communication technologies (ICTs)
in public access venues (libraries, telecentres, and cybercafés) in
25 developing countries around the world.
Design/methodology/approach – As part of a global study
conducted by the Technology & Social Change Group at the
University of Washington, local research teams conducted surveys,
site visits, and interviews of over 25,000 respondents in different
types of public access venues in the selected countries, using a
shared research design and analytical framework.
Findings – The use of public access venues is shaped by the
following trust factors: safety concerns, relevance of the information,
reputation of the institution, and users’ perceptions of how ‘‘cool’’
these venues are. While libraries tend to be trusted as most
reputable, telecentres tend to be trusted as most relevant to meet
local needs, and cybercafÕs tend to be perceived as most ‘‘cool’’.
Research limitations/implications – The paper is limited by its
descriptive and not predictive nature, and is not based on a
statistically representative sample of the population.
Practical implications – The insight presented in this paper can
help inform policy decisions about public access initiatives, and
inform future research to better understand the causes and
consequences of trust in public access ICT. Understanding these
perceptions helps gain a more nuanced understanding of the way
services are provided in venues that offer public access to ICT.
Originality/value – This paper is novel as it covers public access to
ICT in 25 developing countries across different types of venues,
using a shared design and methodological approach. A study of this
magnitude has never been done before. The findings provide
valuable insight into understanding how people trust different types
of public access ICT venues.
Keywords Communication technologies, Internet, Public libraries,
Trust
ITP
ILDS
Volume 23 Number 3, 2010, pp. 247-64
Editors: Kevin Crowston, Robert Davison and
Edgar A. Whitley
Volume 38 Number 2, 2010, pp. 93-101
Editor: Mike McGrath
26
International Journal of
Accounting &
Information
Management
Bank Marketing
Outstanding Paper
Outstanding Paper
Information technology implementation:
evidence in Spanish SMEs
Are inertia and calculative commitment distinct
constructs? An empirical study in the financial
services sector
Raquel Pérez Estébanez
Venkata Yanamandram
Facultad de Informatica,
Universidad Complutense de Madrid, Madrid, Spain
School of Management & Marketing,
University of Wollongong, Wollongong, Australia
Elena Urquı́a Grande
Lesley White
Clara Muñoz Colomina
The University of Sydney, Sydney, Australia
Fac. CC EE. Y EE.,
Universidad Complutense de Madrid, Madrid, Spain
Abstract
Purpose – The purpose of this paper is to examine the extent to
which inertia is distinct from calculative commitment and to extend
the knowledge on these constructs in the corporate financial
services context in Australia. The study proposes and empirically
analyses a research model that considers switching costs as an
antecedent to inertia and calculative commitment.
Design/methodology/approach – An e-mail URL-embedded web
questionnaire was used to collect data online from responding
organisations. The psychometric properties of the measures were
analysed using confirmatory factor analysis, and the hypothesised
relationships among the latent constructs were estimated using
structural equation modelling.
Findings – The variance-extracted test established discriminant
validity between inertia and calculative commitment. Switching
costs affected both inertia and calculative commitment differently.
Research limitations/implications – The measurement scales
should be subjected to further assessment before drawing
conclusions on their construct validity. The findings support the
contention that inertia occurs from high search and learning costs
associated with transaction account products, and that calculative
commitment is caused by the existence of sunk costs.
Practical implications – Managers should be cautious in
employing barriers as mechanisms for customer retention, because
calculatively committed customers might be behaviourally loyal only
for as long as it is instrumentally rewarding to be so. However,
dissatisfied customers often can become involved in inert buying
patterns.
Originality/value – This paper is an important initial step in
highlighting the extent to which inertia is distinct from calculative
commitment, in addition to providing a measure of inertia.
Keywords Australia, Consumer behaviour, Costs,
Financial services
Abstract
Purpose – The purpose of this paper is to use empirical evidence to
measure if the small and medium enterprises (SMEs) have adapted
to information technologies (ITs) and analyse the extent of IT
knowledge and interest in new international accounting standards
as factors that align strategies and organizational culture towards
continuous improvement.
Design/methodology/approach – The empirical study acquires
knowledge of the situation of SMEs in Spain and carries out an
analysis of variables based on the results. Contingency tables have
been developed to find out whether there are dependent-effect
relationships between the survey items.
Findings – When analysing the sample by sectors, the paper finds
that the manufacturing sector has a high level of short-term IT
implementation, using it to deal with accounting, fiscal and financial
issues, while the services sector is using IT intensively and is also
very interested in sophisticated IT. Moreover, research results reveal
a trend towards continuous improvement of Spanish SMEs of all
sizes in all sectors as the majority show considerable interest in
international accounting standards.
Research limitations/implications – The study has some
limitations such as the way in which data are obtained, determining
the type and number of questions and the fact that a majority of
those responding to the survey are medium-sized businesses. In
addition, those answering are the accounting department
managers, leading to a possible bias if the paper tries to extrapolate
the results.
Originality/value – This paper provides new information for SMEs,
public administrations and academics. The increasing interest in the
subject can lead to additional research with causal relationships
between IT implementation, SMEs strategy and financial results.
Keywords Small to medium-sized enterprises,
Communication technologies, Accounting standards,
Continuous improvement, Spain
IJAIM
IJBM
Editor: Lee J. Yao
Volume 28 Number 7, 2010, pp. 569-84
Editor: Jillian Farquhar
27
Climate Change
Strategies and
Management
Clothing Science and
Technology
Outstanding Paper
Outstanding Paper
Biodiversity and climate change in Kuwait
Computerized pattern making focus on fitting
to 3D human body shapes
Samira Omar Asem
Young Sook Cho
Waleed Y. Roy
Faculty of Home Economics, Tokyo Kasei University,
Tokyo, Japan
Food Resources and Marine Sciences Division,
Kuwait Institute for Scientific Research, Safat, Kuwait
Keiichi Tsuchiya
Graduate School of Shinshu University, Nagano-ken,
Japan
Abstract
Purpose – The purpose of this paper is to demonstrate the various
consequences of climate change on the biodiversity of Kuwait.
Many world organizations have established strategic plans for
climate change, such as The Global Strategy for Plant
Conservation, which is adopted in 2002 by the Conference of the
Parties of the Convention on Biological Diversity.
Design/methodology/approach – The paper utilizes a wide range
of research projects completed at the Kuwait Institute for Scientific
Research (KISR), which provide information leading to the
degradding effects and risks of climate change on the biodiversity
and ecosystem services of Kuwait.
Findings – The biodiversity of Kuwait is under severe stress due to
natural and anthropogenic factors. The region is also threatened
physically and biologically by the global warming phenomena. More
severe and harsh climatic conditions will cause increase in
formation of sand dunes, sand encroachment, and extreme dust
storms. In 2008, Kuwait has the worst ever reported summer since
1991 with increase in intensity and frequency of dust storms.
Drought will cause more water demand for local consumption and
irrigation. The seawater temperature increase would affect the
spawning period of fish and shrimp and would cause migration of
fish to other more suitable areas. This would cause severe impact
on the fish industry in Kuwait and the region. Losses in plant cover
will be due to sand encroachment or erratic rainfall periods causing
runoff and flooding.
Research limitations/implications – The work is based on various
projects at the KISR and by some journal publications that relate to
climate change impact on biodivesity. More research work is
needed to test the long-term impact of climate change on bidivesity
of Kuwait.
Originality/value – There is a need to develop a strategic plan for
climate change mitigation and adaptation in Kuwait. Specific
elements of the plan would include: research for identification of
vulnerable species, collecting field population data, conducting
modeling research to inform conservation programs; monitoring key
species; ex situ conservation using living collection and ensuring
representation in conservation collection; in situ conservation and
increase in protected areas; education and public awareness
programs; networking; and sharing knowledge.
Keywords Plants, Deserts, Biodata, Land, Kuwait, Global warming
Masayuki Takatera
Shigeru Inui
Faculty of Textile Science and Technology,
Shinshu University, Nagano-ken, Japan
Hyejun Park
Department of Clothing and Textiles,
College of Human Ecology,
Chungham National University, Daejon, South Korea
Yoshio Shimizu
Faculty of Textile Science and Technology,
Shinshu University, Nagano-ken, Japan
Abstract
Purpose – This paper aims to describe the development of a
method of constructing three-dimensional (3D) human body shapes
that include a degree of ease for purpose of computerized pattern
making.
Design/methodology/approach – The body shape could be made
with ease allowance to an individual’s unique body shape using
sweep method and a convex method. And then generates tight skirt
patterns for the reconstructed virtual body shape using a
computerized pattern making system.
Findings – This paper obtains individual patterns using individually
reconstructed 3D body shapes by computerized pattern
development. In these patterns, complex curved lines such as waist
lines and dart lines are created automatically using the developed
method. The method is successfully used to make variations of a
tight skirt to fit different size women. The author also used the
method to make other skirts of various designs.
Originality/value – The method described in this paper is useful for
making patterns and then garments, without the need for the
garments to be later adjusted for the subject.
Keywords Computer applications, Human anatomy, Modelling,
Textile technology
IJCCSM
IJCST
Editor: Walter Leal Filho
Editor: George K. Stylios
28
Commerce and
Management
Conflict Management
Outstanding Paper
Outstanding Paper
Towards a high-performance bioeconomy:
determining cluster priorities and capabilities
in New Zealand
Using power to affect performance in China:
effects of employee achievement and social
context
Mark J. Ahn
Atkinson Graduate School of Management,
Willamette University, Salem, Oregon, USA
Dean Tjosvold
Michael Meeks
Department of Management, Lingnan University,
Hong Kong
College of Business, San Francisco State University,
San Francisco, California, USA
Haifa Sun
Management School, Sun Yat-Seng University,
Guangzhou, China
Rebecca Bednarek
Faculty of Commerce and Administration,
Victoria University of Wellington, Wellington,
New Zealand
Abstract
Purpose – Researchers interested in the positive side of power and
managers seeking to develop a resourceful workforce seek to
understand the conditions under which managers use their power to
assist and encourage employees. This paper aims to address this
issue.
Design/methodology/approach – An experiment conducted in
China tested the hypothesis that employee performance and
relationship with the manager affects the use of power.
Findings – Results indicate that participants used their power to
provide directly relevant information and encouraged employees
who demonstrated their need by performing ineffectively. In
addition, participants with cooperative, compared with competitive
and independent, goals assisted, encouraged, and felt the
responsibility to assist their employees.
Originality/value – Results were interpreted as suggesting that
demonstrating a clear need for managerial assistance and
developing cooperative goals are important bases for fostering the
positive use of power.
Keywords Management power, Empowerment,
Competitive strategy, Employees, China
Christine Ross
New Zealand BIO, Wellington, New Zealand
Sophie Dalziel
VicLink, Ltd, Victoria University of Wellington,
Wellington, New Zealand
Abstract
Purpose – Building a bioeconomy requires efficient technology
transfer and global linkages to exploit finite intellectual property
exclusivity periods. The purpose of this paper, using a resourcebased view lens, is to assess the priorities, capabilities, and
competitiveness of the emerging New Zealand (NZ) bioeconomy.
Design/methodology/approach – A triangulated design was used
that involved four focus groups, 27 interviews, five case studies, and
survey of 176 NZ biotechnology industry participants from a broad
range of backgrounds such as scientists, managers, and investors.
Findings – Two high-priority capabilities were identified as being
critical to fostering a competitive bioeconomy – access to talent and
access to funding. Participants also identified the critical role of
government in building and coordinating infrastructure, enabling
critical capabilities, and accelerating bi-directional technology and
capital flows.
Originality/value – Most biotechnology research and data has
focused on the USA and European Union. This is one of the first
studies of NZ biotechnology participants, and insights gained within
this context are potentially applicable for increasing our
understanding of building biotechnology industries outside
established clusters.
Keywords Biotechnology, Economic development,
Economic growth, Innovation, New Zealand
IJCOMA
IJCMA
Volume 20 Number 4, 2010, pp. 308-30
Editor: Abbas J. Ali
Volume 21 Number 4, 2010, pp. 364-81
Editor: Richard A. Posthuma
29
Contemporary
Hospitality
Management
Culture, Tourism and
Hospitality Research
Outstanding Paper
Employee satisfaction in the Iberian hotel
industry: the case of Andalusia (Spain) and the
Algarve (Portugal)
Outstanding Paper
Eva Gallardo
Beyond hosts and guests: translating the
concept of cultural misconception
Business Organization, University of Barcelona,
Barcelona, Spain
Carina Ren
Sandra-M. Sánchez-Cañizares
University of Southern Denmark, Esbjerg, Denmark
Department of Management, University of Córdoba,
Córdoba, Spain
Abstract
Purpose – The purpose of this paper is to examine the concept of
cultural misconceptions through the lens of actor-network theory
(ANT).
Design/methodology/approach – The article discusses how
cultural misconceptions may be encompassed at the tourist
destination. Rather than seeing cultural misconceptions as clashes
between incommensurable cultures or as conflicts between
opposing strategies, a third approach is introduced in which cultural
misconceptions are studied as effects of the socio-material
workings within the destination network. This is elucidated through a
fieldwork presentation showing how a wide range of human and
nonhuman actors point to and enact cultural and strategic
differences.
Findings – Misconceptions may be seen as created through the
ongoing doings and workings of the destination network and its
actors. Misconceptions are enacted through objects, places,
performances and discourses as they are assembled and
translated, constantly constructing and challenging opinions of what
should be part of the destination network.
Originality/value – The article encourages an understanding of
cultural misconceptions as products of the work of the
heterogeneous destination. This approach elucidates the intricate
relations between cultural practices, human action and material
culture at the tourist destination.
Keywords Tourism development, Best practice,
Cross-cultural studies, Individual perception, National cultures
Tomás López-Guzmán
Department of Economics, University of Córdoba,
Córdoba, Spain
Maria Margarida Nascimento Jesus
Department of Management, University of Algarve, Faro,
Portugal
Abstract
Purpose – This paper aims to analyze job-satisfaction differences
between employees of the hotel industries of two similar tourist
destinations: Andalusia (Spain) and the Algarve (Portugal).
Design/methodology/approach – A questionnaire survey was
conducted in the two regions. The population for this study comprised
employees of any hotel establishment in these regions. The authors
have used stratified random sampling based on the number of hotels
in each category and the number of hotel beds these represent. A
total of 2,064 usable questionnaires from 165 hotels were returned in
Andalusia and 461 from 23 hotels in the Algarve.
Findings – Findings from this study show an acceptable level of job
satisfaction in both regions, although this is higher among the
Andalusian workers, not only in terms of the overall score but also
for each of the job facet scores considered. In contrast to previous
findings, in this study the effect of wage on job satisfaction has been
reported as significant in both regions.
Research limitations/implications – The different periods of time
in which the fieldwork was done may have caused some distortions
in the perception of working conditions in each region. Besides this,
some departments may not be sufficiently represented.
Practical implications – This paper encourages hotel managers to
focus their attention on their remuneration systems, promotion
possibilities and the perception of their profession’s prestige in order
to improve staff satisfaction. Particularly in Andalusia, it would be
advantageous to develop retention strategies for talented people. In
the Algarve region, more training and an improved recognition
system are needed.
Originality/value – Although job satisfaction is an employee attitude
that has been studied extensively, there have been few studies on
that topic in the tourism sector in Spain, and even fewer in Portugal.
Moreover, whereas prior work has mainly focused on small samples
– a limited number of hotels surveyed in some specific area – in this
study two important tourist regions using a wide sample, and taking
all hotel categories into consideration are compared.
Keywords Employee attitudes, Hotel and catering industry,
Job satisfaction, Portugal, Spain
IJCHM
IJCTHR
Volume 22 Number 3, 2010, pp. 321-34
Editor: Fevzi Okumus
Editor: Arch Woodside
30
Development Issues
Disaster Resilience in
the Built Environment
Outstanding Paper
Outstanding Paper
The Cuban alternative to neoliberalism:
linkages between local production and tourism
after 1990
Addressing vulnerability through an integrated
approach
David McEntire
Laura J. Enrı́quez
College of Public Affairs and Community Service,
University of North Texas, Corinth, Texas, USA
Department of Sociology, University of California,
Berkeley, California, USA
Colleen Gilmore Crocker MPH
Abstract
Ekong Peters
Purpose – In response to its profound economic crisis, in the 1990s
Cuba adopted a tourism-based development strategy. As an
approach to development, tourism has been both heralded and
critiqued. One concern is that for less diversified economies it has
large imported input requirements. The purpose of this paper is to
analyze Cuba’s efforts to address this weakness.
Design/methodology/approach – The paper draws on interviews
conducted with Cuban policy makers and researchers working in
the area of tourism, and one hotelier operating in Cuba. Also,
extensive secondary data collected while conducting the fieldwork
in Cuba and relevant existing literature are reviewed.
Findings – It is found that Cuba has increased significantly its
reliance on domestic production for inputs for its tourist sector since
the mid-1990s, thereby reducing its dependence on imported
inputs.
Practical implications – These findings suggest that, by
reconfiguring domestic production to provide inputs for the tourism
sector, foreign exchange leakages typically associated with tourist
development in less diversified economies can be diminished and
that it can provide an infusion of foreign exchange and investment
that benefits the local economy.
Social implications – This case presents an alternative to the
neoliberal approach to policy making in the Global South, one that
has the potential to avoid some of the negative social and economic
consequences of that approach.
Originality/value – In addition to highlighting the alternative
represented by Cuba’s approach to tourism, the paper evaluates the
extent to which it approximated the novel strategy of development
proposed by the neostructuralists almost simultaneously. It
concludes that Cuba’s approach did approximate the neostructural
model in a number of important ways.
Keywords Cuba, Foreign exchange, National economy,
Tourism development
IJDI
IJDRBE
Editor: Dilip Dutta
Editors: Dilanthi Amaratunga and Richard Haigh
Abstract
Purpose – The purpose of this paper is to review current theoretical
approaches in disaster studies and put forward a model of
vulnerability that incorporates physical science, engineering, and
social science research.
Design/methodology/approach – A comprehensive model of
vulnerability is proposed, which includes both liabilities and
capabilities from the physical and social environments. The model is
related to risk, susceptibility, resistance, and resilience to
vulnerability and disasters.
Findings – This review assesses current concepts as guides for
disaster management and suggests that a more complete view of
vulnerability is more apt to generate inclusive and integrated
disaster policies.
Research limitations/implications – Since this model is relatively
new, its applicability needs to be examined further in terms of the
phases of disasters and the many stakeholders involved in
emergency management.
Practical implications – The holistic model of vulnerability in this
paper may help emergency managers better understand disasters
and devise relevant policies to counter them. The paper
underscores the importance of broad and integrated methods for
dealing with socially constructed disasters. It is related to
environmental, infrastructure, economic, political, cultural, and other
variables.
Originality/value – This paper is unique in that it presents four
viewpoints of vulnerability and because it applies the proposed
model to many different types of disasters.
Keywords Disasters, Modelling, Risk assessment
31
Educational
Management
Energy Sector
Management
Outstanding Paper
Outstanding Paper
The practice of co-creating leadership in
high- and low-performing high schools
A transition to bilateral trading ESI – effect to
generation dispatched cost: an analysis of the
Thai power system
Ehren Jarrett
Hononegah Community High School, Rockton,
Illinois, USA
Supattana Nirukkanaporn
Teresa Wasonga
John Murphy
Energy Field of Study, School of Environment,
Resources and Development,
Asian Institute of Technology, Pathumthani, Thailand
Leadership, Educational Psychology and Foundations,
Northern Illinois University, Dekalb, Illinois, USA
Abstract
S. Kumar
Purpose – The purpose of the paper is to analyze the effect on
centralized dispatching generation cost under the condition where
the single-buyer electric supply industry (ESI) with independent
power producer (IPP) scheme (the ESI structure that is widely
implemented in developing countries) is opened for bilateral trading.
The analysis is based on the Thai power system.
Design/methodology/approach – The analysis considers the
average generation cost (B/kWh) derived from unit commitment of
power generation under three cases – single-buyer model with
must-run IPP scheme, unconstrained operation case, and the case
where bilateral trading is introduced. The analysis is performed for
different demand levels.
Findings – The results indicate that the operational constraint from
the virtual must-run power purchase agreement under IPP scheme
leads to higher generation cost. The choice of allowing IPP to trade
through bilateral trading and removal of the must-run contract shows
potential to lessen the operational constraint and lower generation
cost can be achieved under some conditions – depending on the
plant type and the share of bilateral market in the system. The
planning and policy should take into consideration these conditions
especially during the transitional period of ESI reform.
Research limitations/implications – The main limitation of the
analysis is the availability to recent data. The load factor of the
demand curve is taken from the peak day of the year, resulting in
higher load factor than the average of Thailand. With lower load
factor, the must-run constraints might be more obvious during the
lighter load day and more expensive generation cost can be
observed. However, the cases are compared at same demand
curve. Therefore, the trend of result will lead to the same conclusion.
Originality/value – Uneconomic operation of the single-buyer ESI
with IPP scheme which has been implemented in many developing
countries was clearly determined. The literature shows that the ESI
operation can be more efficient when the sector moves towards
higher degree of competition, either fully competitive market or
bilateral trading. The potential for better operating conditions for
bilateral trading has been suggested. The simulation based on the
power system of Thailand can be an example for other developing
countries operating under the similar ESI structure.
Keywords Electric power systems, Electricity industry, Thailand
Abstract
Purpose – The purpose of this paper is to examine teacher
perceptions of the practice of co-creating leadership and its
potential impacts on student achievement.
Design/methodology/approach – Using a quantitative approach,
the study compared the levels of the practice of co-creating
leadership dispositional values and institutional conditions that
facilitate the practice of co-creating leadership between high- and
low-performing high schools. Data was collected using a survey.
The respondents were teachers from high- and low-performing high
schools. The data were analyzed using descriptive statistics, t-tests,
correlations, and regression.
Findings – Teachers in high-performing schools scored significantly
higher on perceptions of the practice of co-creating leadership
dispositional values and the presence of institutional conditions that
facilitate the practice. Correlation analyses found positive significant
relations between dispositional values and institutional conditions
facilitating co-creating leadership. High-performing schools had high
correlations. Regression analyses indicated that active listening,
deep democracy, and evolving power significantly predicted
teachers’ perceptions of the impact of dispositional values and
organizational conditions on student achievement.
Originality/value – The paper offers insights into how co-creating
leadership may have potential impact on student achievement.
Keywords Leadership, Organizational culture, Performance levels,
Schools, Students
IJESM
IJEM
Editors: Subhes C. Bhattacharyya and
Prasanta Kumar Dey
Volume 24 Number 7, 2010, pp. 637-54
Editor: Brian Roberts
32
Entrepreneurial
Behaviour & Research
Gender and
Entrepreneurship
Outstanding Paper
Outstanding Paper
Learning to lead in the entrepreneurial context
Gender, context and entrepreneurial learning
Stephen Kempster
Kerstin Ettl
School of Business and Enterprise,
University of Cumbria, Carlisle, UK
University of Siegen, Siegen, Germany
Friederike Welter
Jason Cope
Jönköping International Business School,
Jönköping, Sweden
Hunter Centre for Entrepreneurship,
University of Strathclyde, Glasgow, UK
Abstract
Abstract
Purpose – The purpose of the paper is to offer an insight into
gender, context and entrepreneurial learning of women
entrepreneurs in Germany.
Design/methodology/approach – The paper explores
entrepreneurial learning of women entrepreneurs both conceptually
and empirically. Section 1 introduces a conceptual framework,
which allows analysing entrepreneurial learning both from an
individual gender-specific and from a context-based perspective.
Empirically, the paper explores how women entrepreneurs acquire
the (business-related) knowledge to start and grow an enterprise
and the impact of regional, sector, family and social as well as
macro environments in this regard. Findings are based on 31
in-depths interviews with women entrepreneurs and 23 interviews
with key experts.
Findings – It is found that the meso environment is more of an
indirect influence; the macro and micro environments are strong
influences on lives and decisions of women entrepreneurs,
especially on their opportunity recognition. The business
environment has both a direct and indirect influence.
Practical implications – The results demonstrate an ongoing need
for a contemporary image of women’s entrepreneurship in
Germany. The major challenge for policy-makers and support
organizations therefore lies in propagating diverse entrepreneurial
images and in incorporating the diversity of women’s
entrepreneurship and their specific learning approaches into
policies and support offers.
Originality/value – The paper contributes a different and so far
neglected perspective on entrepreneurial learning and opportunity
recognition, drawing attention to the contextual influences and the
embedding of cognitive processes.
Keywords Learning, Gender, Women, Entrepreneurialism,
Germany
www.emeraldinsight.com/ 10.1108/17566261011050991
Purpose – The purpose of this paper is to explore the nature of
leadership learning in the entrepreneurial context, by building a
dynamic learning perspective of entrepreneurship. It draws on
contemporary leadership literature to appreciate entrepreneurial
leadership as a social process of becoming located in particular
contexts and communities.
Design/methodology/approach – Through qualitative
phenomenological interviews with nine entrepreneurs the lived
experience of learning to lead is explored. The principles of
interpretative phenomenological analysis (IPA) are utilised to
analyse the data and enable inductive theory-building.
Findings – The findings illustrate situated leadership patterns and
relationships unique to the entrepreneurial context. A number of
significant structural and experiential factors are identified that both
shape and restrict the development of leadership practice in small
ventures. Specifically, the limited opportunities for leadership
enactment and observation, the dominance of the business as the
crucible for leadership learning, the influence of the family and the
low salience of leadership are highlighted.
Research limitations/implications – In appreciating the leadership
learning task that nascent entrepreneurs are faced with it is vital that
further research delves deeper into the varying levels of "leadership
preparedness" brought to new venture creation. From a policy
perspective, there is significant value in enabling entrepreneurs to
engage in meaningful dialogue, critical reflection and purposive
action with their peers through the creation of leadership ‘‘learning
networks’’.
Originality/value – The research demonstrates leadership learning
processes and pathways that are significantly different to those
experienced by managers in the employed context. In so doing, this
article represents the first systematic attempt to apply a learning
perspective to the subject of entrepreneurial leadership.
Keywords Entrepreneurialism, Leadership,
Small to medium-sized enterprises, Learning
IJEBR
IJGE
Editors: Oswald Jones and Simon Down
Editor: Colette Henry
33
Health Care Quality
Assurance
Housing Markets and
Analysis
Outstanding Paper
Evaluating the real estate market by confidence
index in China: a case study of Shenzhen
Outstanding Paper
Qian Xu
Assessing operational effectiveness in
healthcare organizations: a systematic
approach
Heng Li
School of Management, Chongqing Jiatong University,
Chongqing, China
Eddie C.M. Hui
Department of Building and Real Estate,
The Hong Kong Polytechnic University, Hong Kong
Carlos F. Gomes
Faculdade de Economia da Universidade de Coimbra,
Instituto de Sistemas e Robótica, Coimbra, Portugal
Zhen Chen
School of the Built Environment, Heriot-Watt University,
Edinburgh, UK
Mahmoud M. Yasin
Department of Management & Marketing,
East Tennessee State University, Johnson City,
Tennessee, USA
Abstract
Purpose – The purpose of this paper is to present results from a pilot
research into the Chinese real estate confidence index, called CRE
index, with regard to three diverse aspects, including effective demand
and supply, potential demand, and potential supply, and to develop an
effective tool for diversity management at different levels in the Chinese
real estate market.
Design/methodology/approach – To undertake this research, a novel
methodology framework is introduced in terms of the three aspects.
Extensive literature review and questionnaire survey are systematically
adopted accordingly to work out three individual sub-indices, and to
compose the entire CRE index.
Findings – The research put forward a novel approach to describing
Yousef Yasin
Wake Forest University School of Medicine,
Winston Salem, North Carolina, USA
Abstract
Purpose – The purpose of this paper is to propose a systematic
approach to measuring, tracking, monitoring and continuously
improving efficiency, availability and quality in healthcare
operational settings.
Design/methodology/approach – The proposed measure of
healthcare operational effectiveness (HOE) consists of three
indicators. They include an availability indicator, an quality indicator,
and an efficiency indicator. The proposed approach tends to
facilitate the systematic improvement at the different facets of
operational effectiveness.
Findings – The proposed operational performance approach based
on the HOE is consistent with the themes of performance measures
and measurement reported in the literature.
Research limitations/implications – The proposed healthcare
operational effectiveness approach represents a serious attempt at
quantifying the key facets of service effectiveness in healthcare
operational settings. The validation of this performance assessment
and measurement approach is worthy of future research.
Practical implications – The approach advocated by the HOE has
operational and strategic relevance to decision makers of
healthcare organizations.
Originality/value – This paper presents a practical, systematic
approach toward enhancing operational effectiveness in healthcare
organizations. Relevant implementation issues associated with the
proposed approach are also addressed.
Keywords Cost effectiveness, Decision making, Health services,
Performance measures
the changing situations of the Chinese real estate market by means
of the CRE index, which is synthetically calculated based on its
three sub-indices to reflect the three different aspects. For the
calculation of the CRE index, data collected from government
statistics and specific questionnaire survey are effectively used, and
this proves a practical approach as proposed for the research.
Research limitations/implications – Although the CRE index is
proposed to be a generic indicator for the Chinese market, this research
focuses only on a synthesized CRE index for the local real estate market
in Shenzhen, and data collected are also limited from 1999 to 2003.
However further research with more comprehensive data can draw an
entire picture and provide more reliable forecast based on either local or
national data in China.
Practical implications – As it is a generic indicator to reflect changes in
the Chinese real estate market, the CRE index provides all stakeholders
with a quantitative method to verify history and detect tendency with
regard to the progressive development of the market which is influenced
by dynamic social and natural conditions.
Social implications – The CRE index has been developed as a tool to
support diversity management in the Chinese real estate market, and it is
assumed that governors at local, regional, and national levels can all use
this tool in macroeconomic regulation and control towards the Chinese
real estate market. Others, including developers, investors as well as
consumers can all make informed judgments based on the value and
trend of the CRE index.
Originality/value – The CRE index uniquely incorporates
comprehensive market data and statistics, including historic data from
government statistics and current information from questionnaire survey
and literatures, into confidence index calculation. In this regard,
comparing with other confidence indices for the real estate market, this
method is capable of providing more informed predications, especially
when statistical data are full and accurate.
Keywords China, Housing, Indexing, Prices, Real estate
IJHCQA
IJHMA
Volume 23 Number 2, 2010, pp. 127-40
Editors: Keith Hurst and Kay Downey-Ennis
Editor: Richard Reed
34
Intelligent Computing
and Cybernetics
Law and Management
Outstanding Paper
Outstanding Paper
Weaving the social fabric: the past, present and
future of optimization problem solving with
cultural algorithms
The United Kingdom’s Companies Act of 2006
and the capital asset pricing model: attaining
the corporate objective
Robert G. Reynolds
S. Paulo
Xiangdong Che
Commerce Division, Lincoln University, Canterbury, New
Zealand
Computer Science Department, Wayne State University,
Detroit, Michigan, USA
Abstract
Mostafa Ali
Purpose – The purpose of this paper is to consider the attainment
of the corporate objective of the UK Companies Act of 2006 Section
172(1) from the perspective of financial valuations that are reliant on
the cost of capital. The cost of capital plays an important role in
many of the models and propositions that are routinely used for
financial valuation and decision making.
Design/methodology/approach – From the perspective of
financial valuations that are used to guide decision making that is in
accordance with the corporate objective of the UK Companies Act of
2006 Section 172(1), managers and directors require a valid,
reliable, and interpretable cost of capital. The theory, models, and
propositions of financial management, whether they be investment,
financing, or distributions (Sections 829-853) decisions, are
dependent on the cost of capital. This paper has three main tasks.
First, the relevant sections of UK corporate statute with regard to the
corporate objective need to be identified and presented. Second, a
brief review of the function and role of the cost of capital for the
valuations upon which investment, financing, and dividend
decisions are based, is undertaken to ensure that the role and
function of this key financial metric is clearly recognized. Third,
since the capital asset pricing model (CAPM) is so widely and
exclusively used, often without recourse to other approaches to
calculation of the cost of capital, an update of CAPM empirical
evidence is undertaken to affirm the 2004 findings and subsequent
recommendations by Fama and French that the CAPM is not an
acceptable way of calculating the cost of capital.
Findings – It is doubtful whether directors, who use an empirically
invalid and unreliable valuation model such as the CAPM to
calculate the cost of capital, will be able to meaningfully and
purposefully make decisions consistent with the ‘‘enlightened
shareholder value’’. Managers and directors need to use
approaches to the cost of capital that are valid and can be
empirically verified.
Practical implications – This paper recommends that directors of
public companies who make decisions using financial valuations
that embody the cost of capital should ensure that models other
than the CAPM are used; otherwise, they may find it difficult unable
to defend challenges to their statutory duty of attaining the corporate
objective.
Originality/value – An update of CAPM empirical evidence is
undertaken to affirm the findings and subsequent recommendations
by Fama and French that the CAPM is not an acceptable way of
calculating the cost of capital.
Keywords Capital asset pricing model, Cost of capital, Directors,
Legislation, Strategic objectives, United Kingdom
Department of Computer Information Systems,
Jordan University of Science and Technology,
Irbid, Jordan
Abstract
Purpose – The purpose of this paper is to investigate the
performance of cultural algorithms (CAs) over a complete range of
optimization problem complexities, from fixed to chaotic and
specifically observing whether there is a given homogeneous agent
topology within a culture which can dominate across all
complexities.
Design/methodology/approach – In order to apply the CA overall
complexity classes it was necessary to generalize on its
co-evolutionary nature to keep the variation in the population across
all complexities. First, previous CA approaches were reviewed.
Based on this the existing implementation was extended to produce
a more general one that could be applied across all complexity
classes. As a result a new version of the cultural algorithms toolkit,
CAT 2.0, was produced, which supported a variety of
co-evolutionary features at both the knowledge and population
levels. The system was applied to the solution of a 150 randomly
generated problems ranging from simple to chaotic complexity
classes.
Findings – No homogeneous social fabric tested was dominant
over all categories of problem complexity; as the complexity of
problems increased so did the complexity of the social fabric that
was need to deal with it efficiently. A social fabric that was good for
fixed problems might be less adequate for periodic problems, and
chaotic ones.
Originality/value – The paper presents experimental evidence that
social structure of a cultural system can be related to the frequency
and complexity type of the problems that presented to a cultural
system.
Keywords Cultural algorithm, Multi-agent simulation, Complexity,
Social fabric
IJICC
IJLMA
Editor: Haibin Duan
Volume 52 Number 4, 2010, pp. 253-64
Editors: Chris Gale and Clive Smallman
35
The International Journal of
Law in the Built
Environment
Logistics
Management
Outstanding Paper
Outstanding Paper
Building control systems of European Union
countries: a comparison of tasks and
responsibilities
Measuring the importance of attributes in
logistics research
Michael S. Garver
João Branco Pedro
Zachary Williams
OTB Research Institute for Housing,
Urban and Mobility Studies,
and LNEC – National Laboratory for Civil Engineering,
Lisboa, Portugal
Department of Marketing, Central Michigan University,
Mount Pleasant, Michigan, USA
Stephen A. LeMay
School of Business Administration, Dalton State College,
Dalton, Georgia, USA
Frits Meijer
Henk Visscher
Abstract
OTB Research Institute for Housing,
Urban and Mobility Studies,
Purpose – Traditional methods of capturing and determining logistics
attribute importance have serious research limitations. The purpose
of this paper is to introduce maximum difference (MD) scaling as a
new research methodology that will improve validity in measuring
logistics attribute importance, overcoming many of the limitations
associated with traditional methods. In addition, this new research
method will allow logistics researchers to identify meaningful needbased segments, an important goal of logistics research.
Design/methodology/approach – This paper provides an overview
of MD scaling along with important research advantages, limitations,
and practical applications. Additionally, a detailed research process is
put forth so that this technique can be implemented by logistics
researchers. Finally, an application of this technique is presented to
illustrate the research method.
Findings – The importance of truck driver satisfaction attributes was
analyzed using bivariate correlation analysis as well as MD scaling
analysis. The two sets of results are compared and contrasted. The
resulting rank order of attributes is very different and MD scaling
results are shown to possess important advantages. As a result of
this analysis, MD scaling analysis allows for meaningful, need-based
segmentation analysis, resulting in two unique need-based driver
segments.
Practical implications – From a practitioner viewpoint, knowing
which attributes are most important will help in investing scarce
resources to improve decision making and raise a firm’s ROI.
Although a number of relevant applications exist, the most important
may include examining: the importance of customer service
attributes; the importance of logistics service quality attributes; and
the importance of customer satisfaction attributes.
Originality/value – MD scaling is a relatively new research
technique, a technique that has yet to be utilized or even explored in
existing logistics and supply chain literature. Yet, evidence is
mounting in other fields that suggest this technique has many
important and unique advantages. This paper is the first overview,
discussion, and application of this technique for logistics and supply
chain management and creates a strong foundation for implementing
MD scaling in future logistics and supply chain management
research.
Keywords Career satisfaction, Commercial road vehicles,
Distribution management, Drivers
Abstract
Purpose – The purpose of this paper is to compare the tasks and
responsibilities of public and private parties in the building control
systems of the 27 European Union (EU) countries.
Design/methodology/approach – To gather the necessary
information, a questionnaire on building regulatory systems was
distributed to experts in each country, and the major legal
documents in each jurisdiction were reviewed. The information was
organized into thematic tables that describe all the countries
studied. The themes within the tables are: regulatory framework,
application, plan approval, site inspection, completion, and
supervision.
Findings – The paper finds that there are many similarities between
the building control systems of the various EU countries. Public
parties in all countries set the regulatory framework, check planning
applications, issue building permits, conduct final inspections, grant
completion certificates, and supervise the operation of the system.
The main difference between them concerns the nature of the
involvement of private parties in checking technical requirements,
and in site inspections. Three basic types of building control
systems are identified: public, mixed, and dual. The majority of the
countries have mixed systems. Although several variations are
found among the mixed systems, the most common situation is for
public parties to check the technical requirements and private
parties to be involved in site inspections.
Originality/value – The analysis provides a global picture of the
building control systems of all EU countries. The results can be
useful for situating the systems of each country within the European
panorama, assessing the main trends and developments and
guiding strategic choices on possible improvements in each country.
Keywords Buildings, Control systems, European Union
IJLBE
IJLM
Editor: Paul Chynoweth
Editors: Chandra Lalwani and Scott B. Keller
36
Managerial Finance
Managing Projects in
Business
Outstanding Paper
Outstanding Paper
Spread decomposition with common spread
components
Research and the future of project
management
Thomas Henker
Peter W.G. Morris
Australian School of Business, Banking and Finance,
University of New South Wales, Sydney, Australia
The Bartlett, University College London, London, UK
and INDECO (International Management Consultants)
Ltd, Weybridge, UK
Martin Martens
Erasmus University, Rotterdam, The Netherlands
Abstract
Purpose – This paper aims to incorporate a market wide buying and
selling pressure cost component into a spread decomposition model
as spread cost component.
Design/methodology/approach – The paper extends a commonly
used trade indicator spread decomposition model to include a
component common to all stocks of a specialist firm and a market
wide component common to all stocks.
Findings – Strong evidence is found that specialists consider this
common factor cost component when they set bid and ask quotes.
Some specialist firms also take the next logical step and specifically
manage their firm wide stock inventories. The common factor is in
percentage terms largest for securities with the highest trade
frequencies.
Research limitations/implications – The relative importance of
the common factor spread component decreases as the pricing grid
becomes finer, but remains highly significant under the decimal
trading regime.
Originality/value – This is the first study to document not-securityspecific spread cost components that are common to all stocks for
which a specialist firm makes markets and to all stocks in the
market. Using the model it is shown that market wide uncertainty
translates into spreads of individual securities.
Keywords Bid offer spreads, Financial markets, Securities
Purpose – The purpose of this paper is to reflect on some of the
fundamental project management (PM) research issues facing PM
as a discipline. It aims to pose fundamental questions about where
PM research has been heading over the last five decades and how
it can remain relevant in supporting the delivery of sustainable value
to its clients and key stakeholders.
Design/methodology/approach – This is accomplished through
reflection on over four decades of experience as a PM researcher
and inquisitive observer of PM practice and research trends over
that time.
Findings – Key findings from this process of retrospection hinges
on an argument for appreciating the relevance of theoretically based
and empirically grounded PM research that is focused upon project
outcomes. Researchers’ efforts should be directed towards
developing PM practices that help PM practitioners improve their
ability to both efficiently deliver projects and effectively optimise
benefits; this requires managing the project definition (front-end
development) as well as execution.
Research limitations/implications – As a retrospective research
note, this does not specifically scrutinise or promote any specific
research approach; rather it traces research themes so that the
general flow of five decades of investigation of PM can be broadly
appreciated.
Originality/value – The value of this research note lies in its
discussion of ontology, epistemology, and methodology together
with a useful map of PM research themes over the past 50 years.
Keywords Project management, Research,
Design and development
IJMF
IJMPB
Editors: Ralf Zurbruegg and David Michayluk
Editor: Derek Walker
Abstract
37
Manpower
Outstanding Paper
Outstanding Paper
Children in home worker households in
Pakistan and Indonesia
Multi-resolution simulation of double-diffusive
convection in porous media
Santosh Mehrotra
J.W. Peterson
Institute of Applied Manpower Research,
Planning Commission, Government of India,
New Delhi, India
Texas Advanced Computing Center,
The University of Texas at Austin, Austin, Texas, USA
Numerical Methods
for Heat & Fluid Flow
B.T. Murray
Mario Biggeri
Department of Mechanical Engineering,
SUNY Binghamton, Vestal, New York, USA
Department of Economics, University of Florence,
Florence, Italy
G.F. Carey
Institute for Computational Engineering and Sciences,
The University of Texas at Austin, Austin, Texas, USA
Abstract
Purpose – The aim of the paper is to understand whether children
in home-worker (HW) households in Pakistan and Indonesia are
more likely to work than other children, and, if so, how this impacts
their capabilities. The paper also aims to outline some policy
implications for the two countries.
Design/methodology/approach – The data are drawn from two
ad hoc surveys and country studies carried out in Pakistan and
Indonesia in 2000/2001. The paper examines the incidence and
reasons of child work and child schooling in home-worker
households, the work conditions, and gender issues. A bivariate
probit is applied to analyse the determinants of child activity status.
Findings – Children from HW households have a higher probability
of working. There is evidence of the feminisation of home work from
childhood. This is dramatic in Pakistan while little evidence is found
for Indonesia. In Pakistani urban slums the majority of children are
working, but in Indonesia they are in school. The mother’s education
and per capita income/expenditure or assets in the household are
important determinants of the child’s activity status.
Research limitations/implications – The model cannot use the
control group for econometric analysis since the number of
households and children interviewed (although randomly chosen)
are not sufficient.
Practical implications – Collective action plays a role in the
reduction of children ‘‘only working’’. The number of hours that
children work in Pakistan suggests that their ability to do schoolrelated activities is likely to be impacted.
Originality/value – Although child labour is common in homebased manufacturing activities in the informal sector in most Asian
developing countries research on child labour remains scarce. This
paper contributes to this area of research.
Keywords Children (age groups), Indonesia, Labour, Pakistan,
Subcontracting
Abstract
Purpose – The purpose of this paper is to consider double-diffusive
convection in a heated porous medium saturated with a fluid. Of
particular interest is the case where the fluid has a stabilizing
concentration gradient and small diffusivity.
Design/methodology/approach – A fully-coupled stabilized finite
element scheme and adaptive mesh refinement (AMR)
methodology are introduced to solve the resulting coupled
multiphysics application and resolve fine scale solution features.
The code is written on top of the open source finite element library
LibMesh, and is suitable for parallel, high-performance simulations
of large-scale problems.
Findings – The stabilized adaptive finite element scheme is used to
compute steady and unsteady onset of convection in a generalized
Horton-Rogers-Lapwood problem in both two and threedimensional domains. A detailed study confirming the applicability
of AMR in obtaining the predicted dependence of solutal Nusselt
number on Lewis number is given. A semi-permeable barrier
version of the generalized HRL problem is also studied and is
believed to present an interesting benchmark for AMR codes owing
to the different boundary and internal layers present in the problem.
Finally, some representative adaptive results in a complex 3D
heated-pipe geometry are presented.
Originality/value – This work demonstrates the feasibility of
stabilized, adaptive finite element schemes for computing simple
double-diffusive flowmodels, and it represents an easily
generalizable starting point for more complex calculations since it is
based on a highly general finite element library. The complementary
nature of h-adaptivity and stabilized finite element techniques for
this class of problem is demonstrated using particularly simple error
indicators and stabilization parameters. Finally, an interesting
double-diffusive convection benchmark problem having a semipermeable barrier is suggested.
Keywords Convection, Porous materials, Simulation, Pipes,
Meshes
IJM
HFF
Volume 31 Number 2, 2010, pp. 208-31
Editor: Adrian Ziderman
Editor: Roland Lewis
38
Operations &
Production
Management
Organizational
Analysis
Outstanding Paper
Outstanding Paper
The effect of quality management on mass
customization capability
Critical management studies and
‘‘mainstream’’ organization science:
a proposal for a rapprochement
Mehmet Murat Kristal
Max Visser
Schulich School of Business, York University, Toronto,
Canada
Xiaowen Huang
Nijmegen School of Management,
Institute of Management Research, Radboud University,
Nijmegen, The Netherlands
Department of Management,
The Richard T. Farmer School of Business,
Miami University, Oxford, Ohio, USA
Abstract
Purpose – The purpose of this paper is to propose a
rapprochement between the field of critical management studies
(CMS) and what is constructed here as the ‘‘mainstream’’ of
organization theory and research.
Design/methodology/approach – The paper contains a
comparative analysis of relevant literature from the fields of
organization theory, political science and political psychology.
Findings – It is found, first, that at least four instances of
‘‘mainstream’’ theory and research more or less share CMS
assumptions; second, that CMS and ‘‘mainstream’’ may benefit from
mutual contact (using the example of the ‘‘power elite’’ discussion in
the 1950s and 1960s); third, that CMS and ‘‘mainstream’’ may
benefit from ‘‘mainstream’’ operationalization of CMS-concepts
(using the example of the development of the F-scale in the 1930s
and 1940s).
Originality/value – The paper ranks among the first to search for
convergences between two fields that seem firmly divided in both
theoretical and institutional terms.
Keywords Critical management, Organizational theory,
Management power
Roger G. Schroeder
Operations and Management Science Department,
Carlson School of Management,
University of Minnesota, Minneapolis, Minnesota, USA
Abstract
Purpose – The purpose of this paper is to investigate the role of
quality management (QM) in the development of mass
customization (MC) capability. QM is modeled as a second-order
construct reflected by six QM practices (small group problem
solving, top management leadership for quality, information and
feedback, process management, customer focus, and supplier
involvement). The paper proposes that these six practices reflect
the core principles of QM, and in turn QM contributes to the
development of MC capability.
Design/methodology/approach – Using the survey data collected
from 167 manufacturing plants in three industries and eight
countries, structural equation modeling was employed to test the
hypotheses.
Findings – The results provide empirical evidence supporting the
proposed relationships between QM and MC capability.
Research limitations/implications – The dataset for this paper is
cross-sectional. Future studies should consider a longitudinal
setting that would provide a deeper understanding of causal
relationships. Second, an existing database was used, thereby
limiting the choices of variables analyzed.
Practical implications – The findings of empirical support for the
positive impact of QM practices on MC capability provide guidance
for managers in the allocation of resources for QM efforts in their
pursuit of MC capability.
Originality/value – This is one of the first studies to shed light on
the effects of QM on MC capability. The paper presents an
explanation on how QM helps to develop MC capability and also
finds empirical evidence supporting such a relationship.
Keywords Mass customization, Quality management
IJOPM
IJOA
Volume 30 Number 9, 2010, pp. 900-22
Editor: Steve Brown
Volume 18 Number 4, 2010, pp. 466-78
Editor: Peter Stokes
39
Pharmaceutical and
Healthcare Marketing
Physical Distribution &
Logistics
Management
Outstanding Paper
Outstanding Paper
The state of public research on
over-the-counter drug advertising
B2B eCommerce: an empirical investigation of
information exchange and firm performance
Denise E. DeLorme
Tobin E. Porterfield
Nicholson School of Communication,
College of Business and Economics, Towson University,
Towson, Maryland, USA
Jisu Huh
Joseph P. Bailey
School of Journalism and Mass Communication,
University of Minnesota, Minneapolis, Minnesota, USA
Philip T. Evers
Leonard N. Reid
R.H. Smith School of Business, University of Maryland,
College Park, Maryland, USA
Grady College of Journalism and Mass Communication,
Abstract
Purpose – The purpose of this study is to evaluate the performance
effects of information exchange by observing actual information
exchange between industrial trading partners. Information
exchange facilitates coordination through sharing both order cycle
and enhanced information. Increased exchange may lead to closer
relationships with the expectation of improved performance. This
study moves away from perceived measures of information
exchange and firm performance by integrating two datasets: one
capturing historical firm performance and the second capturing
electronic information exchange data.
Design/methodology/approach – Quantitative data of electronic
information exchange between firms are observed and compared
with operational performance results. Longitudinal regression
analyses are conducted using data gathered from an electronicallymediated industrial exchange network. This unique dataset
provides distinct insights into the application and performance
outcomes related to information exchange.
Findings – Results show that information characteristics vary by firm
and the position of the firm within the supply chain. Manufacturers
benefit from exchanging more basic information and from stability in
their trading partner portfolio. Retailers enhance performance when
there is more turnover in their trading partner portfolio and when
information is exchanged reciprocally with suppliers.
Practical implications – Results from this study provide insight into
the potential performance outcomes of sharing information within
industrial relationships. The study demonstrates how greater
information exchange changes the nature of supply chain
relationships. Closer supply chain relationships may improve firm
performance, but the extent of this varies based on the firm’s position
within its supply chain. Consequently, firms should consider the
strategic implications of the way in which they exchange information
with their trading partners.
Originality/value – This study contributes to the literature by
identifying and testing specific information characteristics using
actual observed exchanges of information between firms. The data
set supports the measurement of information exchange between
multiple firms and trading partners which allows for testing at a level
of granularity beyond existing studies.
Keywords Information exchange, Supply chainmanagement,
Industrial relations, Electronic commerce, Transaction costs,
Business performance
Soontae An
A.Q. Miller School of Journalism and Mass
Communication, Kansas State University, Manhattan,
Kansas, USA
Abstract
Purpose – The over-the-counter (OTC) drug market is highly
competitive, and consumer advertising is a prominent influence in
OTC drug purchase and consumption. Given current marketplace
conditions, it is important to summarize OTC drug advertising
research. This paper aims to review the state of the public research
literature on OTC drug advertising and provide a research agenda
derived from the findings.
Design/methodology/approach – A literature review was
conducted to identify the key themes in OTC drug advertising
research and secondary data were collected about the regulation,
nature, functions, and scope of OTC drug advertising.
Findings – Most pharmaceutical advertising studies have focused
on prescription drugs, including the majority of direct-to-consumer
advertising investigations. OTC drug advertising has received
considerably less empirical attention. Since the mid-1970s, only 24
OTC drug advertising studies have appeared sporadically in the
literature. The cumulative findings are interesting and suggestive
but dated, fragmented, and incomplete. Though research interest
has waned, OTC drug markets and advertising spending have not.
Advertising remains a prominent OTC drug purchase and
consumption driver, likely spurred on by self-medication and
Rx-to-OTC drug switching. The state of the public research, the
social and policy implications of self-medication, and the growing
OTC drug market signal that it is time to revisit OTC drug advertising
content, processes, and effects.
Originality/value – The paper puts the subject of OTC drug
advertising back on the radar of communication, advertising, and
pharmaceutical marketing researchers and offers an agenda of
research questions derived from the reviewed literature to guide and
stimulate future studies.
Keywords Advertising, Drugs, Pharmaceuticals industry
IJPHM
IJPDLM
Editor: Avinandan Mukherjee
Volume 40 Number 6, 2010, pp. 435-55
Editors: Michael R. Crum and Dick Poist
40
Productivity and
Performance
Management
Public Sector
Management
Outstanding Paper
‘‘Staying native’’: coproduction in mental
health services research
Steve Gillard
Outstanding Paper
Kati Turner
The dynamo and the computer: an engineering
perspective on the modern productivity
paradox
Kathleen Lovell
Bernard C. Beaudreau
Kingsley Norton
Department of Economics, Université Laval, Québec,
Canada
West London Mental Health NHS Trust, Southall, UK
Abstract
South West London and St George’s Mental Health NHS
Trust, Springfield University Hospital, London, UK
Division of Mental Health,
St George’s University of London, London, UK
Tom Clarke
Purpose – The purpose of this paper is to provide an engineering
perspective on the modern productivity paradox. Specifically, to
shed new light on the failure of information and communication
technology (ICT) to increase overall factor productivity.
Design/methodology/approach – To this end, alternative
approaches to modeling material processes are presented and
discussed. Empirical evidence is brought to bear on the question of
ICT productivity. Finally, the implication of the findings for production
and management technology are presented and discussed.
Findings – The principal finding is theoretical in nature, namely that,
according to classical mechanics and applied physics, ICT is not
physically productive. Rather, information is an organizational input.
Practical implications – By identifying the role of ICT in material
processes, the paper provides a framework to better understand
and evaluate ICT investment, both at the firm and industry level.
While ICT does not contribute to increasing physical output, it does
nonetheless increase profitability. On a broader level, the paper
provides a framework to evaluate ICT-related public policy
measures.
Originality/value – Among the contributions of the paper are the
use of basic engineering principles to shed light on the modern
productivity paradox; and the conclusion that information, unlike
energy, is not physically productive and as such cannot be counted
upon to increase output.
Keywords Productivity rate, Communication technologies
Rachael Addicott
The King’s Fund, London, UK
Gerry McGivern
Ewan Ferlie
Department of Management, King’s College, London, UK
Abstract
Purpose – The purpose of this paper is to describe a recent
experiment in research coproduction in an evaluation of service
planning at a London Mental Health NHS Trust. The paper aims to
consider whether members of the research team who have
themselves been users of mental health services are able to
contribute to the research process as ‘‘experts by experience’’, or if
their experiential knowledge is ‘‘colonized’’ within the academic
research team.
Design/methodology/approach – A qualitative, comparative case
study approach was adopted, using structured observations and
semi-structured interviews. Researchers’ reflective accounts and a
reflective focus group were employed to explore the process of
coproduction.
Findings – The paper concludes that, far from ‘‘colonising’’
expertise by experience, the experiment builds local capacity in
research coproduction and usefully informs a service planning
process that reflects the priorities and concerns of a range of
stakeholders.
Research limitations/implications – The paper describes a small,
local experiment in research coproduction and so findings are
limited in their scope. However, the study demonstrates an effective
methodological approach to evaluating, empirically, the impact of
coproduction on the health services research (HSR) process.
Practical implications – The paper demonstrates the potential for
repeated exercises in coproduction to build capacity in collaborative
approaches to both HSR and service planning.
Originality/value – The involvement of experts by experience is
increasingly a policy requirement in the domains of both health
service planning and HSR in the UK. There are very few empirical
studies that evaluate the impact of that coproduction.
Keywords Change management, Mental health services,
Learning organizations, Health services, Knowledge management,
United Kingdom
IJPPM
IJPSM
Editors: Thomas F. Burgress and John Heap
Volume 23 Number 6, 2010, pp. 567-77
Editor: Joyce Liddle
41
Quality and Service
Sciences
Social Economics
Outstanding Paper
Outstanding Paper
Service productivity, quality and innovation:
implications for service-design practice and
research
R.G. Collingwood on civility and economic
licentiousness
Peter Johnson
A. Parasuraman
Department of Philosophy, University of Southampton,
Southampton, UK
Marketing Department,
College of Business Administration, University of Miami,
Coral Gables, Florida, USA
Abstract
Purpose – Working on the assumption that civility is the core value
of R.G. Collingwood’s political philosophy, the paper aims to
examine the capacity of civility to curb economic excess in the
absence of distributive justice.
Design/methodology/approach – The paper investigates the
economic and political writings of Collingwood to see if they can be
made to yield restraints on economic excess when based on civility
alone. Comparisons are drawn between Collingwood and modern
liberal philosophers such as John Rawls in order to identify where
Collingwood stands on key concepts in the argument. Contrasts are
established with Hobbes and Ruskin on the issues at stake, so
clarifying what can be drawn from Collingwood on the specific topic
under discussion.
Findings – The paper concludes that there is theoretical scope
within Collingwood’s political writings for a curb on economic excess
in the absence of a concept of distributive justice, even though this
takes a different form from the approach of modern liberals such as
John Rawls.
Originality/value – It is shown that Collingwood’s economic
writings are relevant to modern discussions of social justice even
when it is civility and not justice that is Collingwood’s main focus.
Keywords Civil and political rights, Justice, Economics,
Political philosophy
Abstract
Purpose – The purpose of this paper is to discuss the intertwining
of productivity, quality and innovation in the service domain and,
based on that discussion, propose and examine the implications of
a service productivity framework that incorporates not only the
company’s perspective (as is done traditionally) but also the
customer’s perspective and a typology for classifying service
innovations on the basis of their potential impact on productivity
from the company’s and the customer’s perspectives.
Design/methodology/approach – The service productivity
framework and service innovation typology are developed by
synthesizing – and extending – concepts and insights from the
relevant literature pertaining to productivity, quality and innovation.
Findings – Analysis and discussion of the proposed frameworks
lead to the overarching conclusion that strategies to improve service
productivity, enhance service quality or implement service
innovations, are likely to be suboptimal if pursued in isolation. As
such, it is important for companies to consider the inter-linkages
among service productivity, quality and innovation when formulating
and implementing strategies pertaining to any of them.
Originality/value – The integration of conventional productivity
concepts with key insights from the rich literature on service quality
is novel. The resulting expanded service productivity framework and
service innovation typology have important managerial implications
and also offer several potentially fruitful avenues for further
research.
Keywords Customer services quality, Innovation, Productivity rate
IJQSS
IJSE
Editor: Su Mi Dahlgaard-Park
Volume 37 Number 11, 2010, pp. 839-51
Editor: Leslie Armour
42
Sociology and Social
Policy
Structural Integrity
Outstanding Paper
Outstanding Paper
Network resources and knowledge alliances:
sociological perspectives on inter-firm
networks as innovation facilitators
Continuum damage mechanics modeling for
fatigue life of elastomeric materials
Aidy Ali
Robert Huggins
Maryam Hosseini
Centre for International Competitiveness,
Cardiff School of Management,
University of Wales Institute, Cardiff, UK
Barkawi Sahari
Department of Mechanical and Manufacturing
Engineering, Faculty of Engineering,
Universiti Putra Malaysia, Serdang, Malaysia
Abstract
Purpose – The purpose of this paper is to propose a theoretical
framework to distinguish different forms of network resource that
govern knowledge-based alliances and facilitate innovation.
Design/methodology/approach – The paper seeks to build theory
through a critical analysis of the relevant literature.
Findings – The paper draws on the notion of network resources to
better understand those assets firms have at their disposal to
facilitate knowledge-based interactions and relationships that
catalyze innovation. It seeks to integrate the concept of social
capital, which the paper argues largely concerns resources related
to the social relations and networks held by those individuals within
a particular firm. As a means of describing and identifying network
resources that are more strategically held by the firm as a whole, the
paper introduces the concept of network capital. Network capital is
defined as consisting of investments in calculative relations by firms
through which they gain access to knowledge to enhance expected
economic returns. Therefore, the paper argues that it is possible to
make a distinction between the two types of network resource:
network capital and social capital.
Research limitations/implications – Making a distinction between
network capital and social capital is relevant to both scholars and
decision-makers as it provides a framework for analyzing the
underlying complexity of inter-firm networks and variability across a
range of dimensions, conditions and contingencies. It also provides
a framework for evaluating which networks a firm can or cannot
manage and invest in to meet its requirements.
Originality/value – The paper develops a new and more refined
framework for analyzing and evaluating knowledge-based alliances
and innovation-driven networks between firms and other actors.
Keywords Innovation, Deductive databases, Social factors,
Knowledge management
Abstract
Purpose – The purpose of this paper is to investigate the fatigue
behavior of rubber using dumb-bell test specimens under uniaxial
loading.
Design/methodology/approach – The material used is a
vulcanized natural rubber with a formulation typical for engine
mounts and an international rubber hardness degree of 60. Fatigue
tests are conducted under the displacement controlled condition
with a sine waveform of 0.1 Hz and the load ratio of zero.
Findings – In modeling fatigue damage behavior, a continuum
damage model is presented based on the function of the strain
range under cyclic loading. The Ogden strain energy potential is
used to define the constitutive relation of the natural rubber. A good
agreement is obtained between fatigue experimental data and
theoretical predictions.
Originality/value – Fatigue analysis and lifetime evaluation are
very important in design to ensure the safety and reliability of rubber
components. The design of rubber against fatigue failure is an
important topic that must be considered for safety during operation.
Keywords Elastomers, Rubbers, Fatigue, Modelling
IJSSP
IJSI
Volume 30 Number 9/10, 2010, pp. 515-31
Editor: Colin C. Williams
Editor: Chris Rodopoulos
43
Sustainability in Higher
Education
Web Information
Systems
Outstanding Paper
Outstanding Paper
Don’t preach. Practice! Value laden statements
in academic sustainability education
Extracting content holes by comparing
community-type content with Wikipedia
Karel F. Mulder
Akiyo Nadamoto
Technology Dynamics and Sustainable Development,
Konan University, Kobe, Japan
Abstract
The University of Tokyo, Tokyo, Japan
Purpose – The slogan ‘‘Practice what you preach’’ denotes that
people should behave in accordance with the values that they
preach. For universities that teach sustainable development (SD), it
implies that these institutes should apply major SD principles
themselves for example by campus greening, green purchasing,
etc. But is not ‘‘Practice what you preach’’ a questionable slogan in
that regard that university teachers should not preach values, i.e.
transfer values to their students by the authority of their position?
Which value statements are acceptable and which are not?
Design/methodology/approach – The paper presents the results
of a survey among international SD teachers in engineering on the
acceptability of value laden statements. Moreover, the paper
presents results regarding the values that SD teachers represent,
and compares these results to survey results among engineers and
engineering students.
Findings – SD teachers in engineering are more critical about the
role of technology in SD than their students and professional
engineers are. However, there does not seem to be a real gap
between students and teachers.
Practical implications – It is argued that academic education on
SD should aim at clarifying moral issues and helping students to
develop their own moral positions given the values that are present
in the professionals’ work. Teachers’ options how to address moral
issues without preaching are briefly described.
Originality/value – This paper strongly argues against preaching.
Keywords Sustainable development, Universities, Education,
Teachers, Ethics
Takeshi Abekawa
IJSHE
IJWIS
Editors: Ismail Khalil Ibrahim and David Taniar
Eiji Aramaki
National Institute Informatics, Tokyo, Japan
Yohei Murakami
National Institute of Information and Communications
Technology, Kyoto, Japan
Abstract
Purpose – Community-type content that are social network
services and blogs are maintained by communities of people.
Occasionally, community members do not understand the nature of
the content from multiple perspectives, and so the volume of
information is often inadequate. The authors thus consider it
necessary to present users with missing information. The purpose
of this paper is to search for the content ‘‘hole’’ where users of
community-type content missed information.
Design/methodology/approach – The proposed content hole is
defined as different information that is obtained by comparing
community-type content with other content, such as other
community-type content, other conventional web content, and realworld content. The paper suggests multiple types of content holes
and proposes a system that compares community-type content with
Wikipedia articles and identifies the content hole. The paper first
identifies structured keywords from the community-type content,
and extracts target articles from Wikipedia using the keywords. It
then extracts other related articles from Wikipedia using the link
graph. Finally, it compares community-type content with the articles
in Wikipedia and extracts and presents content holes.
Findings – Information retrieval looks for similar data. In contrast, a
content-hole search looks for information that is different. This paper
defines the type of content hole on the basis of viewpoints. The
proposed viewpoints are coverage, detail, semantics, and
reputation.
Originality/value – The paper proposes a system for extracting
coverage content holes. The system compares community-type
content with Wikipedia and extracts content holes in the communitytype content.
Keywords Community, Content hole, Search,
Social network services, Web, Wikipedia
44
Wine Business
Research
Workplace Health
Management
Outstanding Paper
Outstanding Paper
From co-operation to competition: market
transformation among elite Napa Valley wine
producers
Long-term return on investment of an
employee health enhancement program at a
Midwest utility company from 1999 to 2007
Ian M. Taplin
Louis Yen
Department of Sociology, Wake Forest University,
Winston-Salem, North Carolina, USA
Alyssa B. Schultz
Health Management Research Center,
University of Michigan, Ann Arbor, Michigan, USA
Abstract
Purpose – The purpose of this paper is to argue that cooperative
behavior by key actors is often crucial for collective organizational
learning to occur and new markets to become established. Such
cooperation is gradually replaced by competition as network
interactions become formalized following the codification of
knowledge and the growth of a collective identity.
Design/methodology/approach – Using detailed ethnographic
studies from a broad sample, this paper uses key informants who
played a role in creating and sustaining a viable market for a high
status good.
Findings – The sharing of tacit knowledge complements technical
skills for key industry actors and facilitates collective organizational
learning in ways that expedite the emergence of a high status
sector. Once knowledge is codified as the sector gains legitimacy,
there is less need for informal structured interactions as vital
conduits of knowledge sharing.
Originality/value – This paper shows how knowledge sharing via
cooperative relationship underlies competitive market formation and
provides firms with requisite quality enhancements necessary for
status attainment.
Keywords United States of America, Viticulture, Wines,
Marketing strategy, Organizational change
Cindy Schaefer
IJWBR
IJWHM
Editor: Ulrich R. Orth
Editor: Lydia Makrides
We Energies, Milwaukee, Wisconsin, USA
Susan Bloomberg
Take Care Health Systems, Conshohocken,
Pennsylvania, USA
Dee W. Edington
Health Management Research Center,
Abstract
Purpose – The purpose of this paper is to document the total return
on investment (ROI) of a comprehensive worksite health program
from 1999 to 2007 through two different analytic approaches.
Design/methodology/approach – Two analytical techniques were
used: time period analysis and historical trend analysis of the entire
study period. The time-period analysis of ROI was performed
among employees in four time periods: 1999-2001; 2002-2003,
2004-2005; and 2006-2007. The historical trend analysis on
participation-related savings was used to compare the financial
trend differences between participants and non-participants as well
as the three different participation levels of continuous, sporadic,
and non-participants since the year 2000 among 2,753 employees
who worked for and were covered by the company-sponsored
health plans for the entire study period.
Findings – The ROI from health care costs and time away from
work ranged from 1.29 to 2.07 for the four time periods with a
cumulative ROI of 1.66 over nine years. The historical trend analysis
of 2,753 long-term employees resulted in a 1.57 ROI for 2,036
program participants (t-test: p < 0.005) with statistically significant
annual saving of $180 per participant per year.
Originality/value – The returns on comprehensive worksite health
program were greater than the program investment as documented
by both time-period and historical trend analyses. Organizations
seeking ways to manage the increases in health care and
absenteeism costs of employees will be encouraged to see that
positive returns can be generated by investments in employee
health and wellness and steady or consistent participation is one
key to generating success.
Keywords Employees, Long-term planning,
Occupational health and safety, Return on investment,
45
Journal of
Journal of
Accounting &
Organizational
Change
Applied Accounting
Research
Outstanding Paper
Outstanding Paper
Towards a better understanding of capital
investment decisions
Exploring the use and users of narrative
reporting in the online annual report
Clive Emmanuel
N. Rowbottom
University of Glasgow, Glasgow, UK
A. Lymer
Elaine Harris
Roehampton University, London, UK
Birmingham Business School, University of Birmingham,
Birmingham, UK
Samuel Komakech
Abstract
De Montfort University, Leicester, UK
Purpose – The purpose of this paper is to explore who uses
narrative reporting information contained within online corporate
annual reports and assess the relative use of different types of
narrative information.
Design/methodology/approach – Web server logs were used to
analyse over one million instances where information is successfully
delivered to users of the corporate web sites of 15 FTSE 350
companies.
Findings – The most frequent users of the online annual report are,
respectively, private individuals, those registered under internet
service providers, employees and professional investors/creditors.
The results suggest that those with greater experience and
expertise in preparing and using financial accounts adopt different
information preferences with respect to the online annual report.
Although experienced users such as professional investors,
creditors and accounting firms use the annual report to download
predominantly detailed financial accounting data, the widespread
availability and accessibility of the online annual report allows
narratives to provide a source of general company information for
employees and a wider stakeholder audience.
Originality/value – The paper presents the first large-scale survey
into the use and users of online annual reports.
Keywords Annual reports, Narratives, Online reporting, Internet,
Large enterprises, United Kingdom
Abstract
Purpose – The purpose of this paper is to examine the capital
investment process, guided by concepts from cognitive and social
psychology. The intention is to gauge the extent to which
managerial judgement can be detected by applying a psychological
lens to the process. Initial fieldwork is subsequently reported on the
extent to which managerial judgement is managed. Discovery of
variations suggest an alternative perspective on understanding
capital investment decisions (CIDs) that may be potentially
worthwhile in understanding the long-term success and survival of
modern commercial enterprises.
Design/methodology/approach – Following a systematic review,
employing the psychological concepts of heuristics, framing and
concensus to prior case and fieldwork studies, the CID process in
three companies engaged in new market/site development projects
is reported. The participants initially responded to a survey and
subsequently agreed to be interviewed about their processes and
involvement.
Findings – The psychological concepts provided a satisfactory
gauge of managerial judgement. The fieldwork revealed variety in
the management of the CID process and the influence of
managerial judgement.
Research limitations/implications – There is an increasing call to
examine the CID by case or fieldwork but, to date, the role
managerial judgement plays has not been directly addressed.
Applying psychological concepts to the CID process offers an
opportunity to focus enquiries and improve understanding of
corporate practices.
Practical implications – The relative reliance companies place on
heuristics, framing and consensus within their specific
organizational contexts ultimately may provide insights to the longterm survival of companies.
Originality/value – The paper provides useful information on the
cognitive and social psychology in the capital investment process.
Keywords Capital, Decision making, Investment appraisal,
Investments, Managers
JAOC
JAAR
Volume 6 Number 4, 2010, pp. 477-504
Editor: Zahirul Hoque
Volume 11 Number 2, 2010, pp. 90-108
Editors: Kumba Jallow and Elaine Harris
46
Journal of
Journal of
Asia Business Studies
Business & Industrial
Marketing
Outstanding Paper
Outstanding Paper
Japanese materialism: a comparison between
the new breed and second baby-boomer
age-cohorts
Evolution of strategic sales organizations in
business-to-business marketing
Nigel F. Piercy
Kumiko Osajima
Warwick Business School, Coventry, UK
Avanade Japan K.K.
Abstract
Brenda Sternquist
Purpose – This paper aims to focus on changes in the way in which
business-to-business companies are responding to customer and
market pressures for higher service and relational investments, and
the need for new capabilities in managing the business risk in the
company’s customer portfolio. The paper seeks to propose a model
of the strategic sales organization as a basis for management
review of how to realign sales, account management, and marketing
processes around customers to achieve and sustain superior
customer value.
Design/methodology/approach – The study traces the
emergence of new pressures and mandates which are changing
management thinking about the ‘‘front-end’’ of organizations and
edging companies towards a revolution in the role of sales, account
management and marketing comparable to earlier reinventions in
operations and supply chain strategy.
Findings – The outcome of the review is a model of the imperatives
for the strategic sales organization.
Practical implications – The model produced in the review
provides a tool or framework for executive consideration of the
strategic sales issue, both in evaluating the strategic role and
performance of the existing sales and account management
structures and in designing new roles for delivering competitive
strength in the future.
Originality/value – While the strategic role of the sales organization
has been discussed in the literature, this paper provides a practical
framework for executives to use in addressing the potential role of
the strategic sales organization. The framework also highlights
promising research directions for marketing and sales scholars.
Keywords Sales management, Sales strategy,
Customer information, Marketing intelligence, Integration,
Business-to-business marketing
Sonia Manjeshwar
Michigan State University
Abstract
Japanese materialistic behavior and consumption trends are
examined by comparing age-cohort differences between the
Japanese ‘‘new breed’’ and ‘‘second baby-boomer age-cohorts’’.
Price perception, brand loyalty, and shopping-information sources of
the two age-cohorts are also assessed. Results suggest that the
Japanese new breed is more materialistic, sensitive to prestige,
brand loyal, and likely to use media as their shopping information
source as compared to second baby-boomer. On the other hand,
second baby-boomers are less materialistic, value conscious, less
brand loyal, and more likely to rely on word-of-mouth
communication as their information sources as compared to the
Japanese new breeds.
Keywords Baby-boomer generation, Consumer behaviour, Japan
JABS
JBIM
Editor: Wing Fok
Volume 25 Number 5, 2010, pp. 349-59
Editor: Wesley J. Johnston
47
Journal of
Journal of
Chinese Economic
and Foreign Trade
Studies
Chinese
Entrepreneurship
Outstanding Paper
Outstanding Paper
A causality analysis of the
FDI-wages-productivity nexus in China
The impact of founder turnover on firm
performance: an empirical study in China
Bala Ramasamy
Xiaogang He
China Europe International Business School, Shanghai,
People’s Republic of China
Zhixin Wang
Matthew Yeung
Lin Mei
Lee Shau Kee School of Business and Administration,
The Open University of Hong Kong, Hong Kong SAR,
Yanling Lian
School of International Business Management,
Shanghai University of Finance and Economics,
Shanghai, People’s Republic of China
Abstract
Purpose – The purpose of this paper is to examine the relationships
between foreign direct investment (FDI), wages and productivity in
China. The direction of causality among these variables is also to be
emphasized.
Design/methodology/approach – The authors develop a system
of equations and test the relationships based on a vector
autoregressive regression (VAR) model and two-step generalized
method of moments (GMM)-type estimation approach. They use a
panel data set of China’s provinces for a 20-year time period,
1988-2007, and also distinguish between the coastal and inland
provinces.
Findings – The result confirms the cheap labor argument for China,
although this particularly true for inland provinces. In the coastal
provinces, FDI inflow influences the wage rates upwards. FDI also
has a positive effect on productivity, particularly in the coastal
provinces, but does not act as a significant determinant of FDI.
Research limitations/implications – Factors other than wage
rates and labor productivity are also important determinants of FDI.
This paper focuses on the interplay of these three variables, while
assuming other factors constant.
Practical implications – Cheap labor as an attraction of FDI is a
short term policy. Improvements in productivity should be the focus
both in the coastal and the inland provinces. A conducive business
environment, a suitable education policy and incentives for greater
R&D contribute toward improving labor productivity, which in turn
attracts greater FDI inflow.
Originality/value – The paper provides empirical evidence on the
direction of causality between FDI inflow, wages rates and labor
productivity in one system of equations.
Keywords China, International investments, Productivity rate,
Pay structures
Abstract
Purpose – The purpose of this paper is to assess the immediate
and lagged effects of founder’s turnover on firm performance, and
test the moderating effects of enterprise scale and founders’ tenure
on enterprise performance.
Design/methodology/approach – The paper selects 307 listed
companies founded by founder from the Listed Company’s
Financial Database provided by the China Center for Economic
Research. Based on 1,535 observations, this paper tests the
relationship between founder turnover and performance by using
the random effect model and the fixed effect model.
Findings – It is found that founders’ turnover will have a significant
immediate and negative effect on firm performance. There exists a
lagged effect of founders’ turnover, but this lagged effect is not as
strong as immediate effect. It is also found that the effect of
founders’ turnover has been moderated by firm size and founders’
characteristics.
Practical implications – Founders should choose an appropriate
time of leaving when the firm’s performance has reached a level
high enough for the successor to have a better chance of improving
its future operations.
Originality/value – Although some scholars have recognized the
special role of founders and that enterprises’ performances are
mainly determined by the founders, few have studied founders’
turnover on firm performance directly and empirically. This paper
expands understanding of the founders’ departure behavior on firm
performance.
Keywords Business enterprise, Business formation,
Business performance, China, Succession planning
JCEFTS
JCE
Editors: Junjie Hong, Chengqi Wang and
John Gong
Editor: Jun Li
48
Journal of
Journal of
Chinese Human
Resource
Management
Consumer Marketing
Outstanding Paper
Outstanding Paper
Cultural differences and measurement
invariance of selection tools: a case of
examining Chinese NEO PI-R
conscientiousness scale
Money, money, money – how do attitudes
toward money impact vanity and materialism?
– the case of young Chinese consumers
Srinivas Durvasula
Guangrong Dai
Steven Lysonski
Korn/Ferry Leadership and Talent Consulting,
Minneapolis, Minnesota, USA
Marquette University, Milwaukee, Wisconsin, USA
Kyunghee Han
Abstract
Psychology Department, Central Michigan University,
Purpose – China is undergoing a radical change as the forces of
industrialization and modernization transform its society. Money is
taking on an increasingly important role, particularly among young
Chinese, as the Western ideals of individualism and hedonism
thrive. The goal of this research is to understand attitudes towards
money in China and how these attitudes affect elements of
consumer behavior such as materialism and vanity.
Design/methodology/approach – The paper uses a well-accepted
scale (with several dimensions) to explore attitudes towards money.
Research questions examine how the dimensions of attitudes
towards money affect materialism and achievement vanity. The
sample comprises 127 young Chinese consumers. Statistical
results based on confirmatory factor analysis as well as path
analysis are reported.
Findings – The findings clearly show that attitudes towards money
in China are not monolithic; instead there are variations among
young Chinese. Materialism is affected by the power-prestige and
anxiety dimensions, but unaffected by the distrust dimension of
money attitudes. Achievement vanity is affected by the powerprestige dimension of money attitudes.
Research limitations/implications – Future research could
examine other developing countries and other generational
consumer segments. Another future research topic is to develop a
comprehensive model of money attitudes, materialism, vanity,
compulsive buying, and their possible antecedents or moderators.
Practical implications – These findings offer insight into the
mindset of young Chinese. Beliefs that money permits one to attain
not only status and possessions, but also power and control over
others are contributing to increased materialism and expressions of
vanity among young Chinese. For marketers, the results imply that
positioning products based on the possession of money and the use
of this money to indulge hedonism may resonate well with young
Chinese consumers. However, some of the relationships found may
cause concern to ethicists and consumer watchdogs because of the
associated problems of compulsive buying and other problems
which are prevalent in consumer societies.
Originality/value – So far, no study has examined whether money
attitudes drive materialism and achievement vanity, especially
among younger consumers in developing countries such as China.
Keywords: China, Consumer behaviour, Money, Youth
Huiqin Hu
Data Recognition Corporation, Maple Grove, Minnesota,
USA
Stephen M. Colarelli
Psychology Department, Central Michigan University,
Abstract
measurement invariance of the Chinese version NEO PI-R
conscientiousness scale.
Design/methodology/approach – Based on Hofstede’s cultural
dimensions, it was predicted that certain items might exhibit culturerelated differential item functioning (DIF). The partial credit Rasch
model was used to analyze the item responses. The authors also
examined the impact of DIF on the measurement invariance of the
overall conscientiousness scale using differential test functioning
statistics.
Findings – Most of the predicted culture-related DIF were
supported. Although the results suggested a substantial proportion
of items showing DIF, the conscientiousness scale functioned
consistently across the two cultures under study, suggesting that
observed group mean scores can be compared directly.
Research limitations/implications – The authors demonstrate that
an understanding of the culture differences may help when
translating instrument across cultures to anticipate potential threats
to measurement invariance. The current study employed student
samples. Results of the study need to be replicated using diverse
populations.
Practical implications – Assessment and selection instruments
have been increasingly used across nations for HRM purposes.
Organizations intending to establish global talent management
systems need to evaluate and ensure the cross-cultural equivalence
of the assessment. Findings from the current study support the
adoption of the translated conscientiousness scale in China.
Originality/value – This paper is one of the few in the literature that
examines the measurement invariance using a confirmatory
approach.
Keywords Assessment, China, Cross-cultural studies,
Functional differentiation, Measurement, Personality tests
JCHRM
JCM
Editor: Connie Zheng
Volume 27 Number 2, 2010, pp. 169-79
Editor: Richard C. Leventhal
49
Journal of
Journal of
Corporate Real Estate
Documentation
Outstanding Paper
Outstanding Paper
Responsibility for and performance of
corporate real estate functions
A multilevel model of HIV/AIDS
information/help network development
Steffen Hartmann
Tiffany Veinot
Technische Universität Darmstadt, Darmstadt, Germany
Peter Linneman
School of Information and School of Public Health,
Department of Health Behavior and Health Education,
University of Pennsylvania, Philadelphia, Pennsylvania,
USA
Abstract
Purpose – This paper aims to describe the personal information
and help networks of people with HIV/AIDS (PHAs) in rural Canada,
and to present a research-based model of how and why these
networks developed. This model seeks to consider the roles of
PHAs, their family members/friends and formal health systems in
network formation.
Design/methodology/approach – In-depth, semi-structured
interviews were conducted with 114 PHAs, their friends/family
members (FFs) and formal caregivers in three rural regions of
Canada. A network solicitation procedure elicited PHAs’ HIV/AIDS
information/help networks. Interviews were analyzed qualitatively,
and network data were analyzed statistically. Documents describing
health systems in each region were also analyzed. Analyses used
social capital theory, supplemented by stress/coping and stigma
management theories.
Findings – PHAs’ HIV/AIDS-related information/help networks
emphasized linking and bonding social capital with minimal bridging
social capital. This paper presents a model that explains how and
why such networks developed. The model shows that networks
grew from the actions of PHAs, their FFs and health systems. PHAs
experienced considerable stress, which led them to develop
information/help networks to cope with HIV/AIDS – both individually
and collaboratively. Because of stigmatization, many PHAs
disclosed their illness selectively, thus constraining the size and
composition of their networks. Health system actors created
network-building opportunities for PHAs by providing them with
care, referrals and support programs.
Originality/value – This study describes and explains an
understudied type of information behavior: information/help network
development at individual, group and institutional levels. As such, it
illuminates the complex dynamics that made individual acts of
interpersonal information acquisition and sharing possible.
Keywords Information management, Social networks, Stress, HIV,
Acquired immune deficiency syndrome, Canada
Andreas Pfnür
Technische Universität Darmstadt, Darmstadt, Germany
Deborah Moy
Boris Siperstein
Linneman Associates, Philadelphia, Pennsylvania, USA
Abstract
Purpose – The purpose of this paper is to identify different
organizational models concerning both the functions and
responsibilities assigned to corporate real estate (CRE)
professionals in European and North American companies, as well
as to determine the factors that influence the occurrence of these
different management models.
Design/methodology/approach – An empirical survey between 74
major European and 38 North American companies from the
banking, energy, telecommunication, and transportation and
logistics industries is conducted.
Findings – Five typical models describing the allocation of
responsibility of real estate functions within a company and the
performance of those responsibilities are identified. Only weak
statistical associations are found between these models and certain
contextual factors that may influence the choice for a specific model,
as well as between the models and certain achievements in CRE.
From this, the paper infers that there does not exist one ‘‘best
practice’’ CRE management model in a specific situation as often is
stated, but instead, various promising organizational models seem
to exist.
Originality/value – This paper contributes to a deeper
understanding of the organizational variables ‘‘responsibility’’ and
‘‘performance’’ of real estate functions and presents a differentiated
view compared to existing research. Specifically, this is the first
paper that analyzes and attempts to categorize the various existing
approaches to the allocation of responsibility for CRE functions, as
well as accountability of the corresponding performance. As such,
this paper can therefore serve as an initial point for further research
on this topic.
Keywords Corporate strategy, Europe, North America,
Outsourcing, Real estate
JCRE
JD
Editor: Clare Eriksson
Volume 66 Number 6, 2010, pp. 875-905
Editor: David Bawden
50
Journal of
Journal of
Economic Studies
Educational
Administration
Outstanding Paper
W.G. Walker Award
Named after the founding editor of the journal.
Peaks and valleys: price discovery in
experimental asset markets with
non-monotonic fundamentals
Outstanding Paper
Charles N. Noussair
The influence of school leadership styles and
culture on students’ achievement in Cyprus
primary schools
Department of Economics, Tilburg University, Tilburg,
The Netherlands
Owen Powell
Department of Economics,
Universidad Carlos III Madrid, Madrid, Spain
Andreas Kythreotis
Abstract
Petros Pashiardis
Cyprus International Institute of Management, Nicosia,
Cyprus
Purpose – This paper aims to study how the trajectory of
fundamental values affects price discovery in an experimental asset
market.
Design/methodology/approach – An experiment is conducted
with two treatments, in which the time path of fundamentals differs
between treatments. In the peak treatment, fundamentals first rise
and then fall, while in the valley treatment fundamentals first fall and
then recover. The experiment allows market prices to be compared
to fundamental values.
Findings – Both peak and valley treatments experience bubbles
when traders are inexperienced. However, price discovery is more
rapid and complete in the peak than in the valley treatment. In the
peak treatment, prices track the value, the direction of the trend, and
changes in trend, more closely than in the valley treatment.
Originality/value – This paper documents the first experimental
results regarding pricing behavior in markets with non-monotonic
fundamentals. It creates an environment (the valley treatment) in
which convergence to close to fundamentals does not occur even
with repetition of the market under identical conditions. The results
demonstrate that the likelihood that an asset market tracks
fundamentals depends on the time path of fundamentals.
Keywords Asset management, Asset valuation, Assets,
Financial markets
Open University of Cyprus, Nicosia, Cyprus
Leonidas Kyriakides
University of Cyprus, Nicosia, Cyprus
Abstract
Purpose – This study aims to examine the validation of both the
model of direct effects and the model of indirect effects of principals’
leadership on student academic achievement.
Design/methodology/approach – A longitudinal study was
conducted in which 22 schools, 55 classes and 1,224 Cypriot
primary students participated. Specifically, achievements in Greek
Language and Mathematics were assessed at the beginning and at
the end of the same school year. Moreover, leadership style of
school principals and teachers as well as school and classroom
culture was measured.
Findings – The findings provide some empirical support for the
model of direct effects of principals’ leadership on student academic
achievement. Moreover, student achievement gains were found to
be related with five factors at the school level: the principals’ human
resource leadership style and four dimensions of organizational
culture. At the classroom level, three dimensions of learning culture
significantly influence student achievement in each subject. Finally,
relationships between effectiveness factors operating at different
levels were identified.
Originality/value – The article presents an original empirical study
which examined the relationship among school leadership, school
culture and student achievement in order to validate both the model
of direct effects and the model of indirect effects of school principals
on student achievement.
Keywords Schools, Leadership, Organizational culture,
Learning methods, Principals, Cyprus
JES
JEA
Volume 37 Number 2, 2010, pp. 152-80
Editor: Mohsen Bahmani-Oskooee
Volume 48 Number 2, 2010, pp. 218-40
Editor: A. Ross Thomas
51
Journal of
Journal of
Engineering, Design
and Technology
Enterprise Information
Management
Outstanding Paper
Outstanding Paper
Design agility through computer aided design
An empirical analysis of the antecedents of
adoption of online services: a prototype-based
framework
S. Vinodh
S.R. Devadasan
Cagla Ozen Seneler
Department of Production Engineering,
National Institute of Technology, Tiruchirappalli, India
University of York, York, UK
Nuri Basoglu
C. Shankar
Bogazici University, Istanbul, Turkey
PSG College of Technology, Coimbatore, India
Tugrul U. Daim
Portland State University, Portland, Oregon, USA
Abstract
Purpose – The purpose of this paper is to report a research which is
conducted to examine the power of computer aided design (CAD) in
achieving agility in traditional organizations.
Design/methodology/approach – The CAD model of the knob of
an electronic switch was developed. This model was shown to the
team of executives. The theoretical and practical knowledge
provided by them were utilized to design new ten CAD models of the
knob. The reactions of the executives about these new models were
gathered and analyzed.
Findings – The creation of a CAD model of an existing product is
found to be a useful input for evolving new models in an agile
manner. It is found to be an easy task to gather the theoretical and
practical knowledge for achieving design agility through the
visualisation of CAD models.
Research limitations/implications – This paper is conducted on
only one component manufactured by an electronic switches
manufacturing organization. Although it appears to be a limitation of
this paper, the nature of the design process carried out in this
traditional organization mimics that of any other design practices
carried out in the world. Hence, the contributions of this paper are
applicable in traditional manufacturing environment.
Practical implications – Throughout the conduct of this research,
the practitioners’ views are gathered. Their views are favorable
towards the successful usage of CAD model in achieving design
agility.
Originality/value – For many years, CAD has been used for
carrying out complex design projects. However, it appears that it has
not been used in its simplest form to visualise and bring out new
models electronically for achieving design agility. This simple
approach is presented in this paper which may be used by both
theorists and practitioners.
Keywords Agile production, Computer aided design,
Electronic switching systems, Product design
Abstract
JEDT
JEIM
Editor: Theo C. Haupt
Volume 23 Number 4, 2010, pp. 417-438
Editor: Zahir Irani
Purpose – Online services have replaced many services that were
delivered through other avenues. However, adoption of them has
varied significantly. This paper seeks to expand on technology
adoption theories by integrating them with those exploring service
innovation and attempts to explore factors that help or hinder the
attitude towards using online services. Thus, the study aims to
provide insight into attributes to which developers and designers of
such services should pay attention.
Design/methodology/approach – The study accomplishes the
purpose stated above through testing a framework that was
developed as a result of critical literature review, interviews, a
brainstorming session, an expert focus group and a final large-scale
survey. A set of prototypes was developed as alternative interfaces
for the online service.
Findings – In addition to finding that usefulness and ease of use are
affecting the intention to use in the case of online services, the
paper also identified that users were positively influenced by their
acquaintances, commercials and related news about online ticket
reservation positively. Self-efficacy was also identified as a positive
factor. However, a significant relationship between other elements of
the user interface, such as task or user characteristics, could not be
identified.
Practical implications – There is an increased interest in better
service design and development. In the case of online services,
developing better user interfaces by different technologies is critical,
because capabilities of user interface add a lot to the information
technology (IT) adoption process. So putting emphasis on better
marketing and user training would help the adoption of online
services.
Research limitations/implications – There were a number of
hypotheses that were not supported in the paper. Further data
collection may help to explore the role of user and service
characteristics better.
Originality/value – The study integrates technology adoption and
market research theories to assess service innovation.
Keywords Online operation, Service industries, User interfaces,
Customer satisfaction, Electronic commerce, Innovation
52
Journal of
Journal of
Enterprising
Communities: People
and Places in the
Global Economy
European Industrial
Training
Outstanding Paper
Outstanding Paper
Fish traders in artisanal fisheries on the
Kenyan coast
Models, definitions, and outcome variables of
action learning: a synthesis with implications
for HRD
A. Allan Degen
Ben-Gurion University of the Negev, Beer Sheva, Israel
Everon C. Chenhall
Jan Hoorweg
Thomas J. Chermack
African Studies Centre, Leiden, The Netherlands
Colorado State University, Fort Collins, Colorado, USA
Barasa C.C. Wangila
Abstract
Masinde Muliro University of Science and Technology,
Kakamega, Kenya
Purpose – The purpose of this paper is to propose an integrated
model of action learning based on an examination of four reviewed
action learning models, definitions, and espoused outcomes.
Design/methodology/approach – A clear articulation of the
strengths and limitations of each model was essential to developing
an integrated model, which could be applied to Lynham’s general
method of theory-building research in applied disciplines. The paper
examined common themes according to the model structure,
methods, and methodologies. The four models selected for this review
were Gregory’s Group Action Learning Process Model, Paton’s
Systemic Action Learning Cycle, Paton’s Systemic Action Learning
Spiral, and Watkins and Marsick’s Continuous Learning Model.
Findings – A comparison of the key variations in the definitions of
action learning and desired outcomes explained differences in
model designs. HRD practitioners need a better understanding of
the variables that affect the outcomes of action learning through
exploring learning transfer issues and through testing multiple
methodologies. Similarly, the integrated model was designed to
indicate how change takes place within an organization, dictated by
either internal or external factors. A description of the construction of
the integrated model is provided.
Research limitations/implications – Owing to the disconnect
between the conceptual development and application phases of
theory-building research, more empirical evidence is needed to
support the connection between action learning models and
methodologies and desired outcomes. The integrated model was
designed from a systems perspective with particular emphasis on
soft systems in the problem and analysis phases to illustrate the role
of organizational modeling of the relationships among members,
processes, and the internal and external environment. HRD
practitioners could re-examine their decision making, particularly in
approaching large-scale change. HRD practitioners could document
their specific approaches to action learning, including a combination
of action research methods and soft systems methodologies. A
comparison of outcomes versus the methodologies could be made.
Originality/value – The objective of the integrated action learning
model is to improve decision making related to facilitating change
from an HRD perspective, given the theories and principles
underlying each model. The integrated model could serve as the
basis for gaining new knowledge about critical systems theory and
action research as it relates to action learning and change
facilitation. It is the paper’s intent that the proposed integrated
model will spur further theory-building research in employing action
learning as an organizational change intervention.
Keywords Action learning, Modelling, Knowledge management
Abstract
Purpose – Marine fisheries are one of the few economic activities
present everywhere along the Kenyan coastline. The local
population is involved mainly in artisanal fishing which uses small
non-motorized fishing crafts that stay close to shore. Some of the
catch is destined for local consumption but most is for sale. The
purpose of this paper is to question whether fish traders in artisanal
fisheries along the Kenyan coast earn enough money from only fish
trading to support a household.
Design/methodology/approach – Fish traders were surveyed at
two landing sites at each of five coastal tracts. Structured
questionnaires, informal interviews and participatory observations
were used in collecting data.
Findings – Average income for the fish traders from only fish
trading was Ksh 1,268 per week; only 20.3 percent of the
households was at or above the poverty line. However, there was a
large difference between male and female traders in earning. Men
earned Ksh 1,693 per week and women Ksh 795 per week. The
poverty line for households was reached by 30.8 percent of the
male traders but only by 8.8 percent of the female traders.
Originality/value – Livelihood diversification could greatly help
improve the income. It was estimated that when earnings other than
from fish trading (from the traders or someone else in the
household) were added to that of fish trading, 27.4 percent of the
households was at or above the poverty line. For men traders, it was
54 percent of the households but for women it was only 15 percent.
Keywords Kenya, Fishing, Coastal regions, Trade, Gender
JEC
JEIT
Volume 4 Number 4, 2010, pp. 296-311
Editors: Robert B. Anderson and Leo-Paul Dana
Volume 34 Number 7, 2010, pp. 588-608
Editor: Thomas N. Garavan
53
Journal of
Journal of
European Real Estate
Research
Facilities Management
Outstanding Paper
Outstanding Paper
Supply elasticities and developers’
expectations: a study of European office
markets
Development of facilities management in
Malaysia
Syahrul Nizam Kamaruzzaman
Franz Fuerst
Department of Building Surveying,
Faculty of Built Environment, University of Malaya,
Kuala, Lumpur, Malaysia
Patrick McAllister
Department of Real Estate and Planning,
Business School, The University of Reading,
Reading, UK
Emma Marinie Ahmad Zawawi
Faculty of Architecture, Planning and Surveying,
Centre of Research and Postgraduate Studies,
University of Technology Mara (UITM), Selangor,
Malaysia
Abstract
relationships between supply and demand in 19 European office
markets in the period 1991-2006. It estimates the variations in the
price elasticity of supply across the different markets. The paper
tests whether developers display evidence of myopic or rational
expectations in their behaviour.
Design/methodology/approach – The paper draws upon a time
series of rental, take-up and new completions for 20 European office
markets. A static measurement of price elasticity is calculated for
each office market. To measure this expected supply response in
the empirical analysis, the paper applies an impulse response
analysis.
Findings – There is an evidence of positive and negative price
elasticity. In a significant proportion of cities, supply increases
following falls in rental levels. As a result, there is some evidence of
myopic behaviour in a proportion of the markets examined, there is
little evidence to support the hypothesis that real estate developers
systematically display myopic expectations. The diversity in
developer responses to price signals is surprising. It is concluded
that idiosyncratic rather than systematic factors may dominate
supply-side responses to market signals.
Research limitations/implications – This paper is essentially
exploratory and raises a number of questions for further
investigation. There is scope to address the research questions
using better data series, in particular, net absorption rates,
construction starts, real rental growth rates and different
geographical definitions. There is also scope to extend the research
to examine the causal factors underlying differences in supply
elasticity, for instance, the relative contribution of constraining
variables such regulatory restrictions and limitations in physical
capacity. It is also possible to model the supply adjustment process
more dynamically in an error-correction framework.
Practical implications – The findings would suggest that the
complexity and diversity of economic, institutional and capital
market influences affecting European commercial real estate
markets seem to be far too numerous for any single model of market
or developer behaviour to explain.
Originality/value – This is the first paper to examine supply
elasticity across a broad range of European office markets.
Keywords Supply and demand, Elasticity, Prices, Office buildings,
Real estate, Europe
Abstract
Purpose – This paper aims to provide better understanding of the
practices and experiences of facilities management (FM) in
Malaysia.
Design/methodology/approach – The paper discusses
contemporary roles, issues and future challenges facing FM in
Malaysia. It also reviews other western countries where FM is better
and more effectively managed. In addition, the paper generates
ideas on the future plans and strategies for the development of FM
in Malaysia.
Findings – The paper finds that Malaysia still lacks a maintenance
and facilities culture. Many things need to be established in order to
satisfy both the public and private sectors. Out-sourcing is identified
as one of the best options for FM in Malaysia, which may involve
more companies, with more contracts being tendered out.
Originality/value – This literature review offers insight into FM in
Malaysia. It is suggests that more technical expertise in this field
should be encouraged in order to improve the status of FM in the
country.
Keywords Facilities, Maintenance, Malaysia
JERER
JFM
Editor: Stanley McGreal
Editor: Michael R. Pitt
54
Journal of
Journal of
Fashion Marketing
and Management
Financial Crime
Outstanding Paper
Outstanding Paper
US textile sector job loss: an exploration of
implications for individuals, community, and
industry
Financial crimes: prohibition in Islam and
prevention by the Shari’a Supervisory Board of
Islamic financial institutions
Nancy Nelson Hodges
Siti Faridah Abdul Jabbar
Holly M. Lentz
School of Accounting,
Faculty of Economics and Business,
Universiti Kebangsaan Malaysia, Bangi, Malaysia
University of North Carolina at Greensboro, Greensboro,
North Carolina, USA
Abstract
Abstract
Purpose – The purpose of this paper is to establish that financial
crimes are unlawful (haram) in Islam and accordingly, the
responsibilities of the Sharia’s Supervisory Boards of Islamic
financial institutions include the prevention and control of financial
crimes.
Design/methodology/approach – The paper presents an analogy
(qiyas) of the injunctions in the Qur’an and Sunna.
Findings – Financial crimes are prohibited in Islam as much as, if
not more than, their prohibition by temporal laws.
Practical implications – The responsibilities of the Shari’a
Supervisory Boards in ensuring ‘‘Shari’a-compliance’’ on the part of
the Islamic financial institutions include a wider ambit. It includes the
prevention and control of financial crimes.
Originality/value – The paper provides additional dimension to
Sharia’s governance framework for the Islamic financial services
industry.
Keywords Crimes, Finance, Insider trading, Islam
Purpose – The purpose of this paper is to explore the experiences
of displaced female textile sector workers.
Design/methodology/approach – A qualitative approach to data
collection and interpretation forms the methodological basis of the
study. In-depth interviews were conducted with 14 female
employees who were laid off from a large textile manufacturing
facility in a southeastern state. Participants were selected through
the local community college where they returned to school after
losing their jobs.
Findings – A phenomenological interpretation of the responses led
to the development of three emergent thematic areas connecting
similarities and differences that surfaced across the participants’
narratives. Key issues within the thematic areas point to the need for
each participant to come to terms with the job loss, both emotionally
and financially, and to decide where she would go from there.
Research limitations/implications – The study focuses on women
employed at a single manufacturing facility and within a single state
in the southeastern USA. Implications of the meanings of
participants’ experiences for their community and for the future of
employment in the US textile sector are considered.
Practical implications – The study provides an interpretation of the
impact of textile sector dynamics on the lives of displaced workers
and the local community.
Originality/value – The paper offers insight into the human side of
industry dynamics and declining manufacturing employment figures.
It also sheds light on the extent to which some displaced textile
sector workers have pursued the educational options made
available through government programs designed to provide
assistance with education and retraining.
Keywords Education, Textile industry, Unemployment, Women
JFMM
JFC
Editor: Steven George Hayes
Volume 17 Number 3, 2010, pp. 287-94
Editors: Barry A.K. Rider and Li-Hong Xing
55
Journal of
Journal of
Financial Economic
Policy
Financial
Management of
Property and
Construction
Outstanding Paper
Outstanding Paper
An autopsy of the US financial system:
accident, suicide, or negligent homicide
Key competitiveness indicators for new real
estate developers
Ross Levine
Xiaoling Zhang
Department of Economics, Brown University,
Providence, Rhode Island, USA
Liyin Shen
Abstract
The Hong Kong Polytechnic University, Hong Kong,
China
Purpose – The purpose of this postmortem is to assess whether the
design, implementation, and maintenance of financial policies
during the period from 1996 through 2006 were primary causes of
the financial system’s demise.
Design/methodology/approach – To draw conclusions about the
policy determinants of the crisis, the paper studies five important
policies: Securities and Exchange Commission (SEC) policies
toward credit rating agencies, Federal Reserve policies concerning
bank capital and credit default swaps, SEC and Federal Reserve
policies about over-the-counter derivatives, SEC policies toward the
consolidated supervision of major investment banks, and
government policies toward two housing-finance entities, Fannie
Mae and Freddie Mac.
Findings – The evidence is inconsistent with the view that the
collapse of the financial system was caused only by the popping of
the housing bubble (‘‘accident’’) and the herding behavior of
financiers rushing to create and market increasingly complex and
questionable financial products (‘‘suicide’’). Rather, the evidence
indicates that senior policymakers repeatedly designed,
implemented, and maintained policies that destabilized the global
financial system in the decade before the crisis. Moreover, although
the major regulatory agencies were aware of the growing fragility of
the financial system due to their policies, they chose not to modify
those policies, suggesting that ‘‘negligent homicide’’ contributed to
the financial system’s collapse.
Originality/value – Although influential policymakers presume that
international capital flows, euphoric traders, and insufficient
regulatory power caused the crisis, this paper shows that these
factors played only a partial role. Thus, current reforms represent
only a partial and thus incomplete step in establishing a stable and
well-functioning financial system. Since systemic institutional
failures helped cause the crisis, systemic institutional reforms must
be a part of a comprehensively effective response.
Keywords Economic conditions, Economic policy,
Financial institutions, Regulation, United States of America
Martin Skitmore
School of Urban Development,
Queensland University of Technology, Brisbane,
Australia
Bo Xia
The Hong Kong Polytechnic University, Hong Kong,
China
Abstract
Purpose – The paper aims to explore the key competitiveness
indicators (KCIs) that provide the guidelines for helping new real
estate developers (REDs) achieve competitiveness during their
inception stage in which the organisations start their business.
Design/methodology/approach – The research was conducted
using a combination of various methods. A literature review was
undertaken to provide a proper theoretical understanding of
organisational competitiveness within RED’s activities and
developed a framework of competitiveness indicators (CIs) for
REDs. The Delphi forecasting method is employed to investigate a
group of 20 experts’ perception on the relative importance between
CIs.
Findings – The results show that the KCIs of new REDs are capital
operation capability, entrepreneurship, land reserve capability, high
sales revenue from the first real estate development project, and
innovation capability.
Originality/value – The five KCIs of new REDs are new. In practical
terms, the examination of these KCIs would help the business
managers of new REDs to effectively plan their business by
focusing their efforts on these key indicators. The KCIs can also
help REDs provide theoretical constructs of the knowledge base on
organisational competitiveness from a dynamic perspective, and
assist in providing valuable experiences and in formulating feasible
strategies for survival and growth.
Keywords Business formation, Competitive strategy,
Delphi method, Forecasting real estate
JFEP
JFMPC
Volume 2 Number 3, 2010, pp. 196-213
Editors: James Barth and John Jahera
Volume 15 Number 2, 2010, pp. 143-57
Editors: Jim Birnie and Akintola Akintoye
56
Journal of
Journal of
Financial Regulation
and Compliance
Global Responsibility
Outstanding Paper
Outstanding Paper
What caused the Irish banking crisis?
Corporations and the third sector: responsible
marriages at last?
K.P.V. O’Sullivan
Dwayne Baraka
Department of Government,
London School of Economics, London, UK
Business in the Community, London, UK
Tom Kennedy
Abstract
Department of Accounting and Finance,
Kemmy Business School, University of Limerick,
Limerick, Ireland
Purpose – Corporate social responsibility (CSR) and its themes
have taken root across the globe in the last 25 years. Corporations
have generally responded by either embracing CSR as an important
tool for productivity and value-creation or by adapting to the
changed and changing business environment caused by CSR. The
third sector has a complex set of relationships with CSR, at times
exhibiting tension about the changing role of corporations as a result
of CSR. This paper seeks to show how conceptions of the value of
CSR by corporations and third sector (CTS) organisations affect the
nature and outcome of interactions between them.
Design/methodology/approach – The paper provides a
framework to assist in explicating the standpoint of an entity and its
likely engagement with others in relation to CSR. The framework is
used to compared CSR motivations across CTS organisations in
order to show where those motivations and orientations are
compatible or in conflict.
Findings – The paper finds that CTS organisations may be able to
better predict the likelihood of success before engaging with a
partner.
Research limitations/implications – The frameworks identified will
provide a basis for further research in relation to the
pre-engagement phase of corporate and third sector organisations
partners.
Practical implications – The paper will help practitioners and
corporations engaging in CSR and those in the third sector seeking
engagement to find mutually beneficial grounds for a sustainable
relationship.
Originality/value – There is growing concern among those who
need to manage the relationship to find better terms of engagement.
However, ground is largely unexplored.
Keywords Corporate social responsibility, Partnership,
Voluntary welfare organizations
Abstract
Purpose – The purpose of this paper is to explore the Irish banking
crisis and explain how various factors contribute to a collapse in
asset prices, an economic recession and the near failure of the
banking system. The paper seeks to document the dangers of
pro-cyclical monetary and government policies, particularly in an
environment of benign financial regulation and pent-up demand for
credit.
Design/methodology/approach – The paper maps the Irish
banking crisis against its general background. It describes the roots
of the crisis, with particular attention given to government and
monetary policies, the practices of the financial regulator and banks
during the property bubble, together with the difficulties associated
with the international sub-prime crisis.
Findings – While the global financial crisis exacerbated matters, the
banking crisis in Ireland was largely a home-grown phenomenon.
The crisis stemmed from the collapse of the domestic property
sector and subsequent contraction in national output. Its root cause
can be found in the inadequate risk management practices of the
Irish banks and the failure of the financial regulator to supervise
these practices effectively.
Originality/value – The paper documents the ‘‘Celtic Tiger’’
phenomenon of the last decade: the Irish economic and property
miracle, its sharp decline, and the sub-prime crisis. It delineates one
of the most severe banking and economic crisis in a developed
country since the great depression with a number of key policy
lessons for rapidly expanding economies.
Keywords Ireland, Regulation, Banking industry, Recession,
Financial economy
JFRC
JGR
Volume 18 Number 3, 2010, pp. 224-42
Editor: Kevin Keasey
Editor: Grant Jones
57
Journal of
Journal of
Historical Research in
Marketing
Hospitality and
Tourism Technology
Outstanding Paper
Outstanding Paper
The marketing discipline comes of age,
1934-1936
The effect of knowledge management resource
inputs on organizational effectiveness in the
restaurant industry
Terrence H. Witkowski
Department of Marketing, California State University,
Long Beach, California, USA
Yong Joong Kim
Abstract
School of Hotel and Restaurant Administration,
Oklahoma State University, Stillwater, Oklahoma, USA
Murat Hancer
Purpose – The marketing field established important institutions –
college courses, teachable texts, professional associations, and
regular conferences – during the first three decades of the twentieth
century, but did not fully mature as a scholarly discipline until the first
specialized journals were launched in the mid-1930s. The aim of
this paper is to better understand the marketing discipline during this
crucial formative period, especially the structure, presentation, and
content of marketing knowledge.
Design/methodology/approach – The primary sources are The
American Marketing Journal and the National Marketing Review, the
two predecessor journals that combined to form Journal of
Marketing in 1936. They are examined for publishing data and
content areas, article format and authorship, and the topics and
methods constituting marketing knowledge.
Findings – The scholarship published in the first marketing journals
was written by single authors who only infrequently cited other
works. A wide range of topics were explored with much attention
given to issues of marketing and society. Marketing writers
considered their field a science and showed confidence in it despite
dire environmental conditions.
Originality/value – The primary sources examined have been all
but forgotten and deserve to be revisited. The research investigates
not only the texts themselves, but the people who wrote them, their
professional biographies and associational activities, and the larger
academic and social environments of their time.
Keywords Marketing, Marketing theory, History
Abstract
Purpose – The purpose of this paper is to examine knowledge
management resource inputs that affect organizational
effectiveness in the restaurant industry.
Design/methodology/approach – The target population of this
paper was restaurant employees. Data were collected using online
surveys. Data analysis for this paper included frequency table,
t-test, one-way ANOVA, and multiple regression analysis.
Findings – The paper finds knowledge management resource
inputs influence organizational effectiveness in a restaurant. The
results reveal that the significant knowledge management resource
inputs that affected organizational effectiveness were information
technology, incentive, and a knowledge sharing culture. Information
technology turns out to be the most important input followed by
incentive and a knowledge sharing culture to improve organizational
effectiveness.
Research limitations/implications – First, data collection from
self-repot surveys can threaten the validity of the paper. Second,
this paper did not take into account the role of all possible resource
factors relevant for organizational effectiveness. Future research
should examine how other factors, such as leadership, influence
organizational effectiveness.
Practical implications – The overall practical implication of the
findings is that to achieve high-organizational effectiveness,
restaurant operators first need to establish distinctive strategies in
how they use knowledge management resource inputs.
Originality/value – The paper contributes to the theoretical
development of knowledge management by examining how inputs
from knowledge management resources are being put to use in the
restaurant industry.
Keywords Knowledge management, Organizational performance,
Restaurants
JHRM
JHTT
Volume 2 Number 4, 2010, pp. 370-396
Editor: Brian Jones
Editor: Cihan Cobanoglu
58
Journal of
Journal of
Human Resource
Costing & Accounting
Intellectual Capital
Outstanding Paper
Outstanding Paper
Human capital, value creation and disclosure
Analysing value added as an indicator of
intellectual capital and its consequences on
company performance
Vivien Beattie
Accounting and Finance, Business School,
Daniel Zéghal
Sarah Jane Smith
Anis Maaloul
Division of Accounting and Finance,
Stirling Management School, University of Stirling,
Stirling, UK
CGA – Accounting Research Centre,
Telfer School of Management, University of Ottawa,
Ottawa, Canada
Abstract
Abstract
Purpose – The purpose of this paper is to explore, empirically, the
contribution of human capital (HC) to value creation and the external
disclosure of HC. The specific aims are to: investigate the relative
contribution of HC to the generation of firm value; compare the
differences in the perceptions of human resource (HR) directors and
finance directors (FDs) in relation to this contribution; examine the
relationship between the internal collation and external disclosure of
HC information; investigate incentives and disincentives to the
external disclosure of HC information; and investigate the most
appropriate medium to externally disclose HC information.
Design/methodology/approach – A questionnaire survey of (HR)
directors of UK listed companies was conducted. Responses are
compared to those from FDs obtained from a previous survey on the
broader concept of intellectual capital disclosure. In total, 13 followup interviews were conducted. The matched views of the (HR)
specialist and the FD are compared for eight case companies.
Findings – Employee skills and education, employee commitment,
positive employee attitudes and behaviour, and employee
motivation are considered to contribute to value creation the most.
Information on employee turnover, employee training and
development, and workplace safety is frequently collated. There
also appears to be attempts to capture information on aspects such
as employee satisfaction, motivation, and commitment. Marked
differences exist between the extent to which information is
internally collated and externally disclosed. External disclosure
appears to be a valuable recruitment tool. However, giving away
information which may harm competitive advantage is a serious
concern. The annual report was considered the most effective
written form of communication for disclosing HC externally. Despite
some disparity in views, there is evidence to suggest recognition by
FDs of the value of human capital and commitment to its external
disclosure. Contrary to prior research, evidence from the small
matched sample indicates no significant difference in views
between the two functional specialists regarding the importance to
value creation of four key HC components.
Research limitations/implications – A comparison across the full
range of HC issues is not possible as the FD IC survey was unable
to address HC in as much detail as the HC survey.
Originality/value – This paper contributes to the understanding of
HC and its disclosure by comprehensively investigating such issues
for a large sample of UK companies.
Keywords Disclosure, Human capital, United Kingdom,
Value added
Purpose – The purpose of this paper is to analyse the role of value
added (VA) as an indicator of intellectual capital (IC), and its impact
on the firm’s economic, financial and stock market performance.
Design/methodology/approach – The value added intellectual
coefficient (VAIC) method is used on 300 UK companies divided into
three groups of industries: high-tech, traditional and services. Data
require to calculate VAIC method are obtained from the ‘‘Value
Added Scoreboard’’ provided by the UK Department of Trade and
Industry (DTI). Empirical analysis is conducted using correlation and
linear multiple regression analysis.
Findings – The results show that companies’ IC has a positive
impact on economic and financial performance. However, the
association between IC and stock market performance is only
significant for high-tech industries. The results also indicate that
capital employed remains a major determinant of financial and stock
market performance although it has a negative impact on economic
performance.
Practical implications – The VAIC method could be an important
tool for many decision makers to integrate IC in their decision
process.
Originality/value – This is the first research which has used the
data on VA recently calculated and published by the UK DTI in the
‘‘Value Added Scoreboard’’. This paper constitutes therefore a kind
of validation of the ministry data.
Keywords Company performance, Intellectual capital,
United Kingdom, Value added
JHRCA
JIC
Volume 14 Number 4, 2010, pp. 262-85
Editor: Robin Roslender
Editor: Rory L. Chase
59
Journal of
Journal of
International Trade
Law and Policy
Investment
Compliance
Outstanding Paper
Outstanding Paper
The political economy of Hong Kong’s
transboundary pollution: the challenge of
effective governance
ABCs of ISDA agreements: advising the
investor
Robert A. Robertson
Miron Mushkat
Gerardo Perez-Giusti
Syracuse University (Hong Kong Programme), Kowloon,
Hong Kong
inancial Services Group of Dechert LLP in Orange
County, Irvine, California, USA
Roda Mushkat
Brunel Law School,
Centre of International and Public Law,
Brunel University, Uxbridge, UK
Abstract
Purpose – The principal aim of this paper is to bring into analytical
focus the institutional context of the escalation in cross-border
pollution in the Hong Kong/Pearl River Delta region.
Design/methodology/approach – The interplay between
economic and ecological forces is highlighted against the backdrop
of coordination failures in a loosely structured organizational setting.
Findings – It is apparent that powerful bottom-up forces of
economic integration are overwhelming the embryonic machinery
hesitantly erected to minimize their adverse effects.
Practical implications – The heavily decentralized model relied
upon to manage complex relationships within the Pearl River Delta
region needs to be reassessed, with lessons drawn from other parts
of the world, notably Europe, which is also confronting friction
between the centre and periphery.
Originality/value – The underlying socio-physical dynamics, fragile
organizational faÓade and crucial policy choices are outlined in a
systematic fashion, with intricate linkages carefully pinpointed.
Keywords Air pollution, Ecology, Hong Kong, Political economy,
Water pollution
Purpose – The purpose of this paper is to provide an introduction to
benefits of using over-the-counter (OTC) derivatives when
implementing an investment strategy. The paper aims to examine
the basic legal structure of OTC derivative transactions and the
International Swaps and Derivatives Association (ISDA)
agreements used to document such transactions. The paper also
aims to offer advice to institutional investors on steps they can take
during the negotiation of ISDA agreements to reduce associated
counterparty, termination and liquidity risk.
Design/methodology/approach – The paper outlines the typical
structure of OTC derivative trades; summarizes the documents
used to establish a trading relationship, and outlines key
considerations for institutional investors during the negotiation of
ISDA agreements.
Findings – An institutional investor should carefully review and
negotiate ISDA documents to properly implement OTC derivative
trades that conform to the investor’s overall business operations
and investment strategy.
Practical implications – While achieving the benefits of OTC
derivative trades, an institutional investor also can negotiate
agreements to reduce risks associated with these transactions.
Originality/value – The paper provides practical guidance from
experienced securities and derivatives lawyers.
Keywords Investments, Derivative markets, Securities, Investors
JITLP
JOIC
Editor: Moe Alramahi
Editor: Henry A. Davis
Abstract
60
Journal of
Journal of
Islamic Accounting
and Business
Research
Islamic Marketing
Outstanding Paper
Outstanding Paper
Supervisory, regulatory, and capital adequacy
implications of profit-sharing investment
accounts in Islamic finance
Attitudes towards offensive advertising:
Malaysian Muslims’ views
Ernest Cyril De Run
Simon Archer
Muhammad Mohsin Butt
Islamic Financial Services Board, Kuala Lumpur,
Malaysia Henley Business School, ICMA Centre,
University of Reading, Reading, UK
University Malaysia Sarawak, Kota Samarahan,
Malaysia
Rifaat Ahmed Abdel Karim
Kim-Shyan Fam
Islamic Financial Services Board, Kuala Lumpur,
Malaysia
School of Marketing, Victoria University of Wellington,
Wellington, New Zealand
Vasudevan Sundararajan
Hui Yin Jong
Centennial Group, Washington, DC, USA
University Malaysia Sarawak, Kota Samarahan,
Malaysia
Abstract
Purpose – The aims of this paper are: first, to draw attention to the
issues of displaced commercial risk (DCR) which arise as a result of
the risk characteristics of profit-sharing investment accounts (PSIA),
the main source of funding of Islamic banks in most jurisdictions;
and, second, to present a value-at-risk approach to the estimation of
DCR and the associated adjustments in capital requirements.
Design/methodology/approach – The paper is based on empirical
research into the characteristics of PSIA in practice, which vary to a
greater or lesser extent from what one would expect them to be in
principle, on an analysis of the capital adequacy and risk
management implications that flow from this, and on an econometric
formulation whereby the extent of DCR in Islamic banks may be
estimated.
Findings – The findings are, first, that the characteristics of PSIA can
vary from being a deposit like product (fixed return, capital certain, all
risks borne by shareholders) to an investment product (variable
return, bearing the risk of losses in underlying investments),
depending upon the extent to which the balance sheet risks get
shifted (‘‘displaced’’) from investment account holders to
shareholders through various techniques available to Islamic banks’
management. Second, the paper finds that this DCR has a major
impact on Islamic bank’s economic and regulatory capital
requirements, asset-liability management, and product pricing.
Finally, it proposes an econometric approach to estimating DCR but
report that individual Islamic banks generally lack the data needed to
apply this approach, in the absence of which panel data for a
population of Islamic banks may be used to estimate DCR for that
population.
Research limitations/implications – Empirically, the paper is thus
limited by the lack of data just mentioned. Furthermore, the
application of the proposed panel data approach has been left for
future research.
Originality/value – The analysis of the issues and the development
of the econometric model represent in themselves an original
research contribution of some significance.
Keywords: Banks, Finance, Financial risk, Investments, Islam, Profit
Abstract
Purpose – The purpose of this paper is to investigate the Malaysian
Malays attitude towards offensive advertising and the reasons that
make these advertisements offensive. This paper aims to explore
the role of religiosity on attitudes towards controversial
advertisements and the reasons why they are controversial.
Design/methodology/approach – This paper consists of 279
randomly selected Malay participants. Data were analyzed using
means, correlations, and ANOVA.
Findings – Results indicate that those high on religiosity differ on
the nature and manner of controversial advertisements from those
of low religiosity. Malay Muslims when compared on their degree of
religiosity differ in terms of their evaluation of offensive nature of
advertisement. More important they differ more on the reason that
make these advertisement offensive compared to the nature of the
products.
Research limitations/implications – Respondents are somewhat
more skewed towards a younger population causing concern that
the results might not be a true indication of all Malaysian age
groups.
Originality/value – The original value of the research lies in its
effort to examine the results from the lens of religious theology and
respondent degree of religiosity.
Keywords Advertising, Advertising effectiveness, Public opinion,
Religion, Islam, Malaysia
JIABR
JIMA
Editors: Mohammad Hudaib and Roszaini Haniffa
Editor: Bakr Ahmad Alserhan
61
Journal of
Journal of
Knowledge
Management
Knowledge-based
Innovation in China
Outstanding Paper
Outstanding Paper
Shaping knowledge management: organization
and national culture
Exploring the voluntary approach in China:
the case of the Top-1,000 Industrial Energy
Conservation Program
Rémy Magnier-Watanabe
Liguang Liu
Graduate School of Business Sciences,
University of Tsukuba, Tokyo, Japan
Dai Senoo
College of Arts and Sciences,
Florida International University, Miami, Florida, USA
Department of Industrial Engineering and Management,
Tokyo Institute of Technology, Tokyo, Japan
Abstract
Purpose – This paper aims to examine the emergence, shape and
functioning of China’s Top-1,000 Industrial Energy Conservation
Program. The program, implemented since 2006, is generated from
a pilot voluntary program and modeled on international industrial
efficiency target-setting programs. The research studies why the
program was deviated from the voluntary approach and how the
program outcomes have been influenced by the action network.
Design/methodology/approach – The historical development of
the program is framed by policy network theory, which
conceptualizes the causal relations of policy network and policy
outcomes. Both primary data and secondary data are used.
Findings – In the current Chinese context, the voluntary agreement
could not replace the traditional top-down regulations as policy tools
adopted nationwide. However, it can function as a complementary
implementation tool to be adopted at the local level.
Practical implications – An in-depth understanding of the evolution
of voluntary agreement on energy efficiency in China will promote
the discussion on China’s policy-making process and will provide
useful insights regarding its future low-carbon policy options.
Originality/value – The study provides an empirical application of
the policy network approach, a prominent policy process theory that
has been popular in many European and some North-American
contexts.
Keywords Energy conservation, Environmental management,
Environmental regulations, China
Abstract
Purpose – The purpose of this paper is to confirm quantitatively the
previous finding that organizational characteristics influence
knowledge management, and to assess whether the national
culture of knowledge workers equally affects the management of
knowledge.
Design/methodology/approach – Based on data gathered from a
questionnaire survey of a Japanese pharmaceutical company’s 14
foreign subsidiaries, the effects of organizational characteristics and
national culture on knowledge management were tested using
multiple regression analysis.
Findings – Although organizational characteristics and national
culture were found to affect knowledge management, the data
showed organizational characteristics to be a stronger prescriptive
factor compared with national culture.
Research limitations/implications – Because this research
centered on a single company in the pharmaceutical industry, future
research should attempt to confirm the validity of this framework in
other industries.
Practical implications – Changes in organizational characteristics,
such as structure and relationship in particular, rather than
adjustments in the composition of employees’ nationalities, will have
a stronger impact on the resulting knowledge management.
Originality/value – This framework linking organizational
characteristics and national culture to knowledge management had
received a first justification using a case study approach with a
qualitative comparative method and has now been confirmed with a
quantitative approach. Among the predictors of knowledge
management beyond the realm of deliberate measures within the
firm, the data show that organizational characteristics exert a
stronger influence than national culture.
Keywords Cross-cultural management, Knowledge management,
National cultures, Organizations
JKM
JKIC
Volume 14 Number 2, 2010, pp. 214-27
Editor: Rory L. Chase
Editor: Chunyan Zhou
62
Journal of
Journal of
Management
Development
Management History
Outstanding Paper
Outstanding Paper
Increasing transformational leadership through
enhancing self-efficacy
Using historic mutinies to understand defiance
in modern organizations
Susan Fitzgerald
Ray W. Coye
Nicola S. Schutte
Patrick J. Murphy
University of New England, Armidale, Australia
Patricia E. Spencer
Kellstadt Graduate School of Business, DePaul University,
Chicago, Illinois, USA
Abstract
Purpose – The present study aims to examine whether an
intervention designed to increase self-efficacy for transformational
leadership results in more transformational leadership self-efficacy
and a higher level of transformational leadership. In previous
research higher levels of emotional intelligence have been found to
be associated with more transformational leadership; thus the
present study also seeks to examine whether higher emotional
intelligence makes individuals more receptive to self-efficacy-based
leadership training.
Design/methodology/approach – The study used an experimental
design. Participants were randomly assigned to either a self-efficacy
expressive writing condition or a control writing condition.
Participants were 118 managers who completed measures of selfefficacy, transformational leadership and emotional intelligence at
the start of the study and again completed measures of self-efficacy,
and transformational leadership after the intervention.
Findings – Managers in the intervention condition showed
significantly greater transformational leadership self-efficacy and
higher transformational leadership scores than the control group
managers at post-test. Further, those higher in emotional
intelligence were more responsive to the intervention.
Practical implications – The intervention holds promise as a low
cost and easy to implement method of facilitating development of
transformational leadership.
Originality/value – The finding that an intervention aimed at
increasing self-efficacy can increase transformational leadership
extends previous research on both self-efficacy and
transformational leadership. This result suggests that leadership
self-efficacy may be an important component of transformational
leadership. The finding that individuals higher in emotional
intelligence benefited most from the intervention extends previous
findings regarding the importance of emotional intelligence in
organisational settings. Emotional intelligence may facilitate
individuals’ openness to change.
Keywords Transformational leadership, Creative writing,
Emotional intelligence
Abstract
Purpose – Guided by voice and leadership theory, this paper aims
to articulate the underpinnings of upward defiance (competence
deficiency; ignorance of concerns; structural gaps between
echelons) and to describe the managerial actions that help depose
those underpinnings.
Design/methodology/approach – The paper analyzes 30 historic
narrative accounts of actual mutinies. The journalistic accounts from
bygone eras provide unparalleled insight into the basic dynamics of
mutiny and provide novel insights into organizational defiance.
Findings – The principal findings show that the underpinnings of
mutiny in organizations derive from three foundations:
disconnections between authority echelons, modes of addressing
member disgruntlement, and the need for management to develop
continuous competencies.
Originality/value – The paper goes beyond reports of mutinies in
the popular press and lore by applying the findings to modern
organizations.
Keywords Communication, Conflict management, Culture,
Leadership, Organizations
JMD
JMH
Volume 29 Number 5, 2010, pp. 495-505
Editors: Andrew Kakabadse and
Nada K. Kakabadse
Volume 16 Number 2, 2010, pp. 270-87
Editor: David Lamond
63
Journal of
Journal of
Managerial
Psychology
Manufacturing
Technology
Management
Dr Theo Williamson Award
Named after Dr Theo Williamson, who died in May 1992.
He was Director of R&D at Molins plc and subsequently
became Group Director at Rank Xerox. He was one of
the great engineering innovators of his time and is
probably best known for his work in developing
System 24, acknowledged by the US Patent Office as the
world’s first integrated flexible manufacturing system.
Outstanding Paper
Perceptions of politics and fairness in merit pay
Aino Salimäki
Sini Jämsén
Outstanding Paper
Department of Industrial Engineering and Management,
Helsinki University of Technology, Helsinki, Finland
Key factors in global supply
headquarters-subsidiary control systems
Abstract
Purpose – This paper aims to look into employee perceptions of
politics and fairness in a work setting where a new merit pay system
had recently been implemented.
Design/methodology/approach – The results are based on
employee survey responses from three governmental organizations
(n = 367) that had implemented analogous merit pay systems.
Findings – Hierarchical moderated regression results indicated that
perceptions of politics and fairness distinctively and interactively
predicted whether the pay system was perceived effective in
achieving its objectives. The results suggest that some forms of
politics in performance appraisals (e.g. compression) might be
perceived less detrimental than others (e.g. favoritism). In a high
politics environment, the pay system effectiveness varied as a
function of the level of distributive justice. Voice in the pay system
development only mattered in a situation where there was a low
level of organizational politics.
Research limitations/implications – One of the main limitations of
this study is its reliance on cross-sectional data. Future research
should complement employee perceptions about pay system
effectiveness with objective data from the organizations studied.
Research on the effect of contextual factors, such as national
culture on the motives, in and reactions to, organizational politics, is
desired.
Practical implications – The result suggests that the adopted merit
pay systems were not ineffective or detrimental per se, but that the
effectiveness varied as a function of the established political and
fairness climates at different levels of the organization.
Originality/value – This study contributes to the discussion on what
are the conditions under which politics and fairness are antithetical,
and when they are interactively associated with outcomes.
Keywords Finland, Government departments, Individual perception,
Organizational politics, Performance appraisal,
Performance related pay
Julio Sánchez Loppacher
IAE Management and Business School,
Universidad Austral, Pilar, Argentina
Raffaella Cagliano
Gianluca Spina
Dipartimento di Ingegneria Gestionale,
Politecnico di Milano, Milano, Italy
Abstract
Purpose – According to the reviewed literature, in order to build
effective and efficient global supply (GS) strategies, multinational
companies (MNCs) need to define and implement adequate
headquarters’ control and follow-up systems for GS management
performance in order to guarantee world supply consistence and
alignment. The purpose of this paper is to shed some light on how
key variables affect GS headquarters-subsidiary control systems
and their complementary behaviours across culturally similar
business units.
Design/methodology/approach – Multiple case study
methodology, with a sample including seven Italian MNCs, has
expanded their operations to the Mercosur area (Latin America’s
Southern Common Market) and designed to guarantee theoretical
replication in the analysis of the empirical evidence.
Findings – It was found that, although cultural similarities strongly
influence MNCs’ GS headquarters-subsidiary control systems, other
factors, such as purchasing and globalization sourcing strategy
centralization and globalization process evolution, lead companies
to implement complementary formal control systems that are
consistent with the sharply personalized profile set by cultural
proximity.
Research limitations/implications – In order to expand and
deepen these conclusions, further research will be necessary to
validate these findings in a wider sample, including companies from
various countries of origin and destination. In any case, a
longitudinal study could help to shed some light on the evolution of
headquarters-subsidiary relationships within global sourcing
strategies.
Originality/value – The paper enables better understanding of the
impact of and interactions between key driving factors in GS
headquarters-subsidiary control systems in cases of strong cultural
similarities through a multi-case sample study.
Keywords Globalization, Organizational culture,
Organizational structure, Parent companies, Subsidiaries, Supply
JMP
JMTM
Volume 25 Number 3, 2010, pp. 229-51
Editor: Dianna Stone
Volume 21 Number 7, 2010, pp. 794-817
Editor: David Bennett
64
Journal of
Journal of
Modelling in
Management
Money Laundering
Control
Outstanding Paper
Outstanding Paper
Applying a non-deterministic conceptual life
cycle costing model to manufacturing
processes
Starving terrorists of their financial oxygen –
at all costs?
Sidney Yankson
Ettore Settanni
School of Law, Boston University, Boston,
Massachusetts, USA
Dipartimento di Scienze Merceologiche,
Universita’ degli Studi di Bari, Bari, Italy
Abstract
Jan Emblemsvåg
Purpose – The purpose of this paper is to argue that the leading
international actor responsible for the maintenance of peace and
security, the United Nations Security Council (UNSC), must ensure
that they strictly abide by accepted fundamental human rights
norms when promulgating and enforcing resolutions for freezing
assets of suspected terrorists.
Design/methodology/approach – The paper presents an overview
of some fundamental human rights affected by the UN resolutions. It
then compares leading case law from both the international
(European Court of Justice) and domestic (the UK and the USA)
perspectives. Finally, the paper discusses the leading academic
critiques before exploring whether the UNSC is right to infringe or
derogate from human rights norms in its counter-terrorism policy. If
so, in what circumstances and under what conditions may they be
right to do so?
Findings – There are several fundamental human rights norms
which are not respected by the UNSC in the area of terrorist
financing.
Research limitations/implications – Research could be expanded
to other courts. Further research should consider additional human
rights that were outside the scope of this paper.
Practical implications – The UNSC should allow special
advocates on all matters both before the ombudsman and
themselves. This should provide greater transparency.
Social implications – The paper should draw attention to the
seemingly incongruous position of the UNSC, tasked with protecting
us and our human rights, when in fact they themselves may be
breaching them.
Originality/value – The paper will be valuable to governments and
regulators that seek to regulate the financial markets. It will also be
useful to human rights activists.
Keywords Financing, Human rights, Human rights (law),
International organizations, Terrorism
Ulstein Verft AS, Ulsteinvik, Norway
Abstract
Purpose – The aim of this paper is to introduce uncertainty analysis
within an environmentally extended input-output technological
model of life cycle costing. The application of this approach will be
illustrated with reference to the ceramic floor tiles manufacturing
process.
Design/methodology/approach – Input-output analysis (IOA)
provides a computational structure which is interesting for many
applications within value chain analysis and business processes
analysis. A technological model, which is built bottom-upwards from
the operations, warrants that production planning and corporate
environmental accounting be closely related to cost accounting.
Monte Carlo methods have been employed to assess how the
uncertainty may affect the expected outcomes of the model.
Findings – It has been shown, when referring to a verticallyintegrated, multiproduct manufacturing process, how production
and cost planning can be effectively and transparently integrated,
also taking the product usage stage into account. The uncertainty of
parameters has been explicitly addressed to reflect business reality,
thus reducing risk while aiding management to take informed
actions.
Research limitations/implications – The model is subject to all the
assumptions characterizing IOA. Advanced issues such as non
linearity and dynamics have not been addressed. These limitations
can be seen as reasonable as long as the model is mostly tailored to
situations where specialized information systems and competences
about complex methods may be lacking, such as in many small and
medium enterprises.
Practical implications – Developing a formal structure which is
common to environmental, or other physically-driven, assessments
and cost accounting helps to identify and to understand those
drivers that are relevant to both of them, especially the effects
different design solutions may have on both material flows and the
associated life cycle costs.
Originality/value – This approach integrates physical and
monetary measures, making the computational mechanisms
transparent. Unlike other microeconomic IOA models, the
environmental extensions have been introduced. Uncertainty has
been addressed with a focus on the easiness of implementing the
model.
Keywords Accounting, Input/output analysis, Life cycle costs,
Monte Carlo methods, Operations and production management
JM2
JMLC
Editor: Luiz Moutinho
Volume 13 Number 3, 2010, pp. 282-306
Editor: Barry A.K. Rider
65
Journal of
Journal of
Organizational
Change Management
Product & Brand
Management
featuring Pricing Strategy & Practice
Outstanding Paper
Outstanding Paper
Organizing reflexivity in designed change: the
ethnoventionist approach
Uncovering the relationships between
aspirations and luxury brand preference
Alfons van Marrewijk
Yann Truong
Marcel Veenswijk
Rod McColl
Department of Culture, Organization and Management,
Faculty of Social Science, Vrije Universiteit, Amsterdam,
The Netherlands
Groupe Ecole Supérieure de Commerce de Rennes,
Rennes, France
Philip J. Kitchen
Stewart Clegg
Hull University Business School, Hull, UK
Faculty of Business,
Centre for Management and Organization Studies,
University of Technology, Sydney, Australia
Abstract
Purpose – This paper seeks to test the effects of intrinsic and
extrinsic aspirations on luxury brand preference. The objective is to
help luxury marketers better understand and anticipate the
psychological needs of their customers.
Design/methodology/approach – Based on a thorough review of
the literature, a series of hypotheses are derived and tested using
confirmatory factor analysis and structural equation modeling. The
final sample consists of a total of 615 participants.
Findings – The main findings show that aspirations can affect
luxury brand preference depending on the type of aspirations:
positive for extrinsic aspirations and negative for intrinsic ones. The
findings also suggest that intrinsic aspirations play a more
substantial role in luxury consumer behavior than had been
previously thought.
Practical implications – The findings suggest that luxury
marketers should take into consideration the duality of intrinsic and
extrinsic aspirations when designing marketing campaigns.
Particularly, focusing advertising campaigns on extrinsic values
seems restrictive and discards consumers who are intrinsically
motivated.
Originality/value – Aspirations are important in social psychology
research because they have a strong influence on individuals’
behavior. However, little research has been done in marketing to
assess the potential effects of aspirations on consumer behavior,
especially within the context of luxury goods.
Keywords Brands, Marketing strategy, Premium products
Abstract
Purpose – The purpose of this paper is to reflect upon the role of
intervention-oriented scientists in the process of organisation
development. The paper seeks to contribute to the growing interest
in design studies for organisation development and argues that a
focus on reflexivity is missing in current debate. The aim of the
paper to develop critical reflexiveness for organization design
studies by introducing the ethnoventionist approach.
Design/methodology/approach – The paper discusses the ideal
forms of clinical inquiry, participative action research, ethnography,
and the ethnoventionist approach. The ethnoventionist approach is
described by its central aspects: a focus on reflexivity, a
management (but not managerialist) orientation, commitment to
obtaining a deep understanding, connecting the multi-layered
context, and studying in pre-arranged longitudinal intervals.
Findings – The ethnoventionist approach uses organisational
ethnographies to facilitate intervention strategies intended to
improve organisations. An example of such an approach in the
design of new collaborative practices in the Dutch construction
sector is drawn on.
Practical implications – The essence of the ethnoventionist
approach is to obtain a deeper understanding of organisational
change. The ethnoventionist approach helps to overcome a lack of
attention to management in current ethnographic bodies of
knowledge and to deepen existing management approaches to
change dynamics. Ethnoventionist approaches can be very useful
for intervention-oriented studies of change processes which require
high levels of engagement and which produce high-quality
ethnographic data.
Originality/value – This paper explores a new research approach
that has not been discussed previously.
Keywords Action research, Construction industry, Ethnography,
Organizational design, Organizational development,
The Netherlands
JOCM
JPBM
Volume 23 Number 3, 2010, pp. 212-29
Editor: Slawomir Magala
Volume 19 Number 5, 2010, pp. 346-55
Editor: Richard C. Leventhal
66
Journal of
Journal of
Property Investment
& Finance
Risk Finance
Outstanding Paper
Outstanding Paper
The rise and fall of the high street shop as an
investment class
Risk-return optimization with different
risk-aggregation strategies
Colin Jones
Stan Uryasev
Edinburgh, UK
University of Florida, Gainesville, Florida, USA
Abstract
Risk Training, Kleinmachnow, Germany
Purpose – This paper aims to examine the reasons for the rise and
fall of the UK high street shop as an investment class for financial
institutions.
Design/methodology/approach – The paper begins by tracing the
scale of investment by financial institutions in shops and the
reasons for their historic popularity. The next sections review the
changes in retailing and the consequences in terms of the current
retail offering. The consequences and implications for retail
investment are then considered in terms of institutional portfolios
and (relative) investment yields. The research is based on a review
of a range of secondary sources and an analysis of the Investment
Property Databank database.
Findings – The traditional UK high street as an investment class
has been challenged by the decentralisation of retailing and new
retail forms over the last 30 years. While the city centre is still the
principal location for comparison retailing, the consequence has
been a restructuring of institutional investment portfolios and of
relative yields. The number of high street shops in investment
portfolios has halved since the mid-1990s. There are threats from
online shopping and the recent recession has further queried the
original arguments for investing in high street shops. However, the
driving force for the decline of investment in high street shops by
financial institutions appears to be the short-termism.
Originality/value – The paper reviews the changing fundamentals
of retail property investment to explain the decline of the high street
shop as a property investment class.
Keywords Retailing, Financial institutions, Investments,
Out of town stores, United Kingdom, Shops
Gaia Serraino
JPIF
JRF
Volume 28 Number 4, 2010, pp. 275-84
Editor: Nick French
Volume 11 Number 2, 2010, pp. 129-46
Editor: Michael R. Powers
Ursula A. Theiler
American Optimal Decisions, Inc., Austin, Texas, USA
Abstract
Purpose – New methods of integrated risk modeling play an
important role in determining the efficiency of bank portfolio
management. The purpose of this paper is to suggest a systematic
approach for risk strategies formulation based on risk-return
optimized portfolios, which applies different methodologies of risk
measurement in the context of actual regulatory requirements.
Design/methodology/approach – Optimization problems to
illustrate different levels of integrated bank portfolio management
has been set up. It constrains economic capital allocation using
different risk aggregation methodologies. Novel methods of financial
engineering to relate actual bank capital regulations to recently
developed methods of risk measurement value-at-risk (VaR) and
conditional value-at-risk (CVaR) deviation are applied. Optimization
problems with the portfolio safeguard package by American Optimal
Decision (web site: www.AOrDA.com) are run.
Findings – This paper finds evidence that risk aggregation in
Internal Capital Adequacy Assessment Process (ICAAP) should be
based on risk-adjusted aggregation approaches, resulting in an
efficient use of economic capital. By using different values of
confidence level a in VaR and CVaR, deviation, it is possible to
obtain optimal portfolios with similar properties. Before deciding to
insert constraints on VaR or CVaR, one should analyze properties of
the dataset on which computation are based, with particular focus
on the model for the tails of the distribution, as none of them is
‘‘better’’ than the other.
Research limitations/implications – This study should further be
extended by an inclusion of simulation-based scenarios and copula
approaches for integrated risk measurements.
Originality/value – The suggested optimization models support a
systematic generation of risk-return efficient target portfolios under
the ICAAP. However, issues of practical implementation in risk
aggregation and capital allocation still remain unsolved and require
heuristic implementations.
Keywords Financial risk, Risk assessment
67
Journal of
Journal of
Science and
Technology Policy in
China
Service
Management
Outstanding Paper
Outstanding Paper
From Cold War science diplomacy to
partnering in a networked world: 30 years of
Sino-US relations in science and technology
Adopting a service logic in manufacturing:
conceptual foundation and metrics for mutual
value creation
Richard P. Suttmeier
Christian Grönroos
University of Oregon, Eugene, Oregon, USA
Pekka Helle
(formerly International Journal of Service
Industry Management)
CERS Centre for Relationship Marketing and Service
Management, Hanken School of Economics, Helsinki,
Finland
Abstract
Purpose – The purpose of this paper is to review the history, current
activities, and prospects of Sino-US cooperation in science and
technology (S&T). It seeks to understand the role of S&T in Sino-US
relations, how the relationship has affected Chinese scientific
development and, more generally, to better understand the ways
S&T affect – and are affected by – the foreign policies of nation
states.
Design/methodology/approach – Employing an institutional
perspective, the paper is based on interviews in China and the USA
and reviews of government documents and press reports.
Findings – Owing to the impacts of the Cultural Revolution on
Chinese S&T, the relationship is highly asymmetrical when it began
in the late 1970s. As Chinese capabilities have improved, aided
measurably by the relationship with the USA, the two sides are now
in a position to cooperate more fully across a wide range of areas of
interest to both sides. Channels for cooperation have been
developed through the two governments, through Chinese and US
corporations and through academic institutions in the two countries.
Together, these allow for collaborative activities in basic science,
commercial research and development, and in S&T in support of
public goods.
Originality/value – The Sino-US relationship in S&T has become
more important to the two countries as they face an array of
daunting challenges of energy, public health, basic research, and
new industrial technologies. Yet, the relationship has not been
extensively studied in spite of its growing importance. This paper
attempts to help overcome this neglect. A better understanding of
the relationship will contribute to improved understandings of
Sino-US relations more generally, and to the ways in which S&T fit
into the foreign relations of major powers.
Keywords China, International cooperation, International relations,
Abstract
Purpose – The purpose of this paper is to create a framework for
measuring mutually created value in business relationships in the
manufacturing sector, which also enables suppliers and customers
to share this value between themselves.
Design/methodology/approach – The starting point is that
manufacturing firms adopt a service perspective or logic for their
entire business. The framework created includes a conceptual
foundation for understanding the process of mutual value creation
as well as theoretical basis and metrics for calculating mutually
created value, joint productivity gains (JPGs) and value sharing.
The framework for mutual value creation is created conceptually.
The theoretical basis for the metrics used for the calculations and
the development of the metrics are empirically grounded in a
longitudinal case study.
Findings – By matching supplier and customer practices and
thereby aligning corresponding processes, resources and
competencies, suppliers can support their customers’ business
more effectively and thus enable the customers and also
themselves to create incremental value which can be shared
between the business partners. It is showed that the metrics for
calculating JPGs and for sharing these gains in the form of
additional value for the business partners, through a price
mechanism, can be created and used.
Practical implications – Findings of the paper suggest an
alternative way of creating value which is geared towards the
demands of a service logic applied in business relationships.
Productivity can be created jointly and not separately by the supplier
and the customer, and an incremental value in the form of a JPG
calculated and shared. To be able to do this, the business partners
must have access to accounting data, and the customer and the
supplier must be willing to open up their books and engage in
mutual practice matching. This demands that a service logic is
adopted for the entire manufacturing business, not separately for
industrial service activities only, which is the traditional approach to
studying service in manufacturing.
Originality/value – Traditionally, value is viewed as an outcome,
not as a process of mutual value creation, the outcome of which can
be calculated. Productivity as a joint concept and jointly created
productivity gains enable firms to share the gains created through
mutual value creation. In the literature so far, productivity and value
creation have not been studied as mutual concepts. In addition,
approaching the entire manufacturing business from a service logic
point of view is also novel.
Keywords Industrial relations, Manufacturing industries,
Value added
JSTPC
JOSM
Editor: Yu Jiang
Volume 21 Number 5, 2010, pp. 564-90
Editor: Jay Kandampully
68
Journal of
Journal of
Services Marketing
Small Business and
Enterprise
Development
Outstanding Paper
Outstanding Paper
Consumer relationship proneness:
a reexamination and extension across service
exchanges
Enhancing entrepreneurial marketing
education: the student perspective
James W. Peltier
Janet Turner Parish
Carol Scovotti
Department of Marketing, Mays Business School,
Texas A&M University, College Station, Texas, USA
University of Wisconsin-Whitewater, Whitewater,
Wisconsin, USA
Betsy Bugg Holloway
Brock School of Business, Samford University,
Birmingham, Alabama, USA
Abstract
Purpose – This paper aims to report the findings of a large-scale
multinational study of students in a marketing organization that
investigates the need to expand entrepreneurship education in the
marketing curriculum. Key questions include what is the
entrepreneurial mindset of students interested in marketing, what do
they think they need to know, should they some day decide to
pursue entrepreneurial opportunities, and how satisfied are they
with their current exposure to entrepreneurial marketing
experiences?
Design/methodology/approach – Via e-mail, a major international
collegiate marketing association headquartered in the USA sent the
online questionnaire to a random sample of 4,300 students. Content
areas included entrepreneurial mindset, desired entrepreneurial
marketing learning and experiential activities, and demographics. A
total of 605 students participated in the study.
Findings – The findings show that there is a large segment of
marketing students who desire to be an entrepreneur and feel
strongly about entrepreneurial education. Exposure to
entrepreneurial marketing tools, experiential learning activities, and
networking opportunities were deemed to be especially important.
Research limitations/implications – The study focused on
students in marketing organizations. Additional research is needed
at the course level.
Practical implications – The findings suggest that entrepreneurial
marketing education is needed in the business curriculum. Training
in entrepreneurial marketing will better prepare students interested
in being an entrepreneur or small business owner.
Originality/value – Entrepreneurial marketing has received little
attention in the business education literature. The study is the first of
its kind to study entrepreneurial marketing curriculum needs from
the perspective of students in a nearly 11,000 strong international
marketing organization.
Keywords Education, Entrepreneurialism, Marketing, Mindsets
Abstract
Purpose – This paper aims to answer two key questions focused on
increasing the understanding of consumer relationship proneness
(CRP) and its role in customer relationship management. First, is
CRP linked to trust and other relationship outcomes (e.g. customer
share, adherence)? Second, does the nature of the service
exchange (transactional versus relational) affect the association
between CRP and commitment and trust?
Design/methodology/approach – Data were collected in three
contexts: 270 travel industry call center customers, 345 insurance
agency clients, and 897 patients responded to our surveys about
their business relationships.
Findings – Structural modeling analysis and t-statistic comparisons
revealed that CRP is associated with trust and other important
outcomes (i.e. share of customer and adherence) and that the
nature of the service exchange moderates the association between
CRP and commitment and trust. Specifically, as the nature of the
service exchange moves from transactional to relational, the
influence of CRP on commitment and trust strengthens.
Research limitations/implications – Because CRP cannot be
inferred from commonly measured variables, including measures of
CRP, is important for relationship marketing and customer
relationship management researchers.
Practical implications – Managers need to seek a greater
understanding of individual consumer differences and to identify
CRP in order to better manage customer relationships.
Originality/value – This paper is the first to report a direct
association between CRP and trust. It is also the first to report the
moderating influence of relationship type on the association
between both CRP and commitment and CRP and trust.
Keywords Customer loyalty, Relationship marketing,
Service delivery, Services, Trust
JSM
JSBED
Editor: Charles L. Martin
Volume 17 Number 4, 2010, pp. 514-36
Editor: Harry Matlay
69
Journal of
Journal of
Strategy and
Management
Workplace Learning
Outstanding Paper
Outstanding Paper
Performance effects of corporate divestiture
programs
Can an opportunity to learn at work reduce
stress? A revisitation of the job
demand-control model
Matthias Brauer
Chiara Panari
Markus Schimmer
Institute of Management, University of St Gallen,
St Gallen, Switzerland
Dina Guglielmi
Abstract
Marco Depolo
Purpose – The paper aims at extending extant research on sources
of divestiture gains by suggesting a novel program-based
perspective on divestitures and analyzing the performance of
program divestitures in comparison to single ‘‘stand-alone’’
divestitures.
Design/methodology/approach – Based on event study
methodology, the authors analyze the abnormal returns of 160
divestiture announcements within the global insurance industry
between 1998 and 2007. In contrast to prior research which relied
on ex post statistical clustering to identify transaction programs, ad
hoc corporate press releases issued with the divestiture
announcements are used to categorize program divestitures.
Findings – Empirical results suggest that program divestitures
generate higher abnormal returns than stand-alone divestitures.
Further analyses into the sources for these higher gains, however,
do not provide support for experience effects as significant
explanatory factors. Instead, results suggest that the scheduling of
divestitures significantly impacts announcement returns.
Research limitations/implications – The scope and single
industry setting of the study suggest future cross-industry research
on the influence of divestiture program characteristics on divestiture
performance and the conditions under which these programs
improve divestiture performance.
Practical implications – Managers are advised to refrain from
piecemeal divestiture behavior lacking clear strategic focus.
Instead, they are encouraged to bundle their divestitures as part of a
divestiture program with a clear strategic intent and shared business
logic.
Originality/value – While prior research on divestitures has treated
divestitures as isolated events, the paper directs attention towards
the analysis of divestiture programs. Further, experience and timing
effects, which have been widely absent from prior divestiture
studies, are considered.
Keywords Insurance companies, Divestment,
Strategic management
University of Bologna, Bologna, Italy
JSMA
JWL
Editors: Nicholas O’Regan and Abby Ghobadian
Volume 22 Number 3, 2010, pp. 166-79
Editors: Sara Cervai and Tauno Kekäle
Silvia Simbula
Abstract
Purpose – This paper aims to extend the stress-buffering
hypothesis of the demand-control model. In addition to the control
variable, it seeks to analyse the role of an opportunity for learning
and development (L&D) in the workplace as a moderator variable
between increased demands and need for recovery.
Design/methodology/approach – A questionnaire was
administered to 199 employees (middle managers and clerical
workers) at the district court of a region in North Italy during a period
of training activities on stress management.
Findings – The results show that control and personal development
perform a moderating role in the relationship between workload and
the need for recovery by reducing exhaustion.
Research limitations/implications – The first limitation concerns
the cross-sectional design of the study, which does not make it
possible to establish the direction of the causal relations
hypothesised. Moreover, further research will be necessary to
identify organisational strategies able to develop the personal
competence of workers and manage learning at work.
Practical implications – The understanding of the importance of
learning at work has practical implications for strategies of human
resources management. Organisations that encourage personal
learning by workers at the same time modify themselves, so that
they become better able to adapt to changes and external demands.
Originality/value – The paper shows that the importance attributed
to learning opportunities has a role in promoting work satisfaction
and, specifically, in enhancing the quality of work life.
Keywords Individual development, Italy, Stress,
Workplace learning
70
Kybernetes
Leadership &
Organization
Development
Journal
The international journal of systems & cybernetics
Outstanding Paper
Norbert Wiener Award
Named in memoriam and in recognition of the scientist
who is regarded as the originator of the interscientific
discipline of cybernetics. 1994 was the official centenary
year.
Career satisfaction, organizational
commitment, and turnover intention:
the effects of goal orientation, organizational
learning culture and developmental feedback
Outstanding Paper
Baek-Kyoo (Brian) Joo
The Turing test and artistic creativity
Department of Business Administration,
Winona State University, Winona, Minnesota, USA
Sunyoung Park
Margaret A. Boden
Department of Organizational Leadership, Policy and
Development, University of Minnesota, Twin Cities,
Minnesota, USA
Cognitive Science, University of Sussex, Brighton, UK
Abstract
Purpose – The purpose of this paper is to consider the Turing test
(TT) in relation to artistic creativity.
Design/methodology/approach – Considers the TT in the domain
of art rather than the usual context. Examines the TT in music and
gives examples that involve exploratory creativity.
Findings – The TT for computer art has been passed
‘‘behaviourally’’ already occasionally, at a world class level. Where
non-interactive examples (such as AARON and Emmy) are
concerned, the test has been passed in a relatively strong form.
Research limitations/implications – Raises the problem
concerning the concept of creativity which is closely linked in most
people’s minds with the concept of art. There may be no such thing
as computer art because there is no such thing as computer
creativity. These arguments are examined and questioned.
Practical implications – This paper produces a discussion, which
bears upon the relevance of the TT to artistic creativity and
computer artworks and also in relation to musical creativity.
Originality/value – Provides further discussion about the imitation
game in the context of computational creativity.
Keywords Arts, Computers, Cybernetics, Music
Abstract
K
LODJ
Volume 39 Number 3, 2010, pp. 409-13
Editor: Brian Howard Rudall
Volume 31 Number 6, 2010, pp. 482-500
Editor: Marie McHugh
Purpose – The purpose of this paper is to investigate the impact of
personal characteristics (goal orientation) and contextual
characteristics (organizational learning culture and developmental
feedback) on employees’ career satisfaction, organizational
commitment, and turnover intention.
Design/methodology/approach – Subjects were drawn from four
Fortune Global 500 companies in Korea. Descriptive statistics and
hierarchical multiple regression analyses were used to explain the
variance in outcome variables.
Findings – The results indicate that career satisfaction is predicted
by organizational learning culture and performance goal orientation.
Organizational learning culture, developmental feedback, and
learning goal orientation are the significant predictors of
organizational commitment. Finally, organizational learning culture,
career satisfaction, and organizational commitment turn out to be
the predictors of turnover intention.
Practical implications – By enhancing organizational learning
culture and by considering goal orientation, human resource
development/organization development practitioners could play
important roles in improving organizational commitment, in career
satisfaction, and in decreasing turnover.
Originality/value – The theoretical contribution of this paper lies in
its inclusive approach encompassing both the personal and
contextual factors (such as organizational learning, leadership, and
personality) on career and organizational commitment research. It is
an interesting finding that while performance goal is associated with
career satisfaction, learning goal orientation is related with
organizational commitment.
Keywords Career development, Employee turnover,
Job satisfaction, Learning organizations
71
Leadership in Health
Services
Library Hi Tech
Outstanding Paper
Outstanding Paper
Leadership competency for doctors: a
framework
Format obsolescence: assessing the threat
and the defenses
John Clark
David S.H. Rosenthal
Kirsten Armit
Stanford University Libraries, Palo Alto, California USA
NHS Institute for Innovation and Improvement,
London, UK
Abstract
Purpose – This paper aims to examine the approach to format
obsolescence, preparing for format migration, that has guided most
digital preservation work for the last 15 years. It asks why this
approach has not rescued significant content in that time, and
whether it would succeed in rescuing future content at risk of format
obsolescence.
Design/methodology/approach – The paper examines the
mechanisms of format obsolescence, its historical and current
incidence, and identifies attributes of at-risk formats. It examines
each step of the current approach asking how effective it would be
for these formats.
Findings – The current approach assumes format obsolescence is
common, happening frequently to most formats. In fact it is rare,
happening infrequently to rare formats. The current approach,
based on this mis-diagnosis, is ineffective. An alternate approach,
based on open source and virtualization, is cheaper and more
effective.
Originality/value – The paper makes the case that the commonly
accepted approach to digital preservation devotes resources to
activities that are unlikely to be effective.
Keywords Archiving, Computer software, Digital storage,
Document handling, Obsolescence
Abstract
Purpose – The purpose of this paper is to explore the use of
competences in medical education and training and to discuss
some existing standards, curricula and competency frameworks
used by the medical profession in both the UK and internationally to
inform leadership development.
Design/methodology/approach – This research reinforces the
message delivered by the medical profession and policy makers in
recent years that all doctors should attain management and
leadership competences in addition to clinical knowledge and skills
to be an effective and safe practitioner. In the UK, this message and
research has helped inform the development of a Medical
Leadership Competency Framework (MLCF) published by The
Academy of Medical Royal Colleges and NHS Institute for
Innovation and Improvement.
Findings – Widespread acceptance of the MLCF is now resulting in
the integration of leadership and management competences into all
undergraduate and postgraduate curricula.
Practical implications – Other countries with similar histories of
low medical engagement in planning, delivery and transformation of
services may also benefit from the research undertaken and the
MLCF.
Originality/value – The paper shows that the MLCF may well
inspire more doctors in the future to seek formal leadership
positions.
Keywords Competences, Doctors, Leadership,
Professional education, Training, United Kingdom
LHS
LHT
Volume 23 Number 2, 2010, pp. 115-29
Editors: Jo Lamb-White and Jennifer Bowerman
Volume 28 Number 2, 2010, pp. 195-210
Editor: Michael Seadle
72
Library Hi Tech News
Library Management
Outstanding Paper
The Alexander Wilson Award
Named after Alexander Wilson, Director-General of the
British Library Reference Division from 1980 until his
retirement in 1986. Before that he was Director of
Cheshire Libraries and Museums, and Director of
Libraries and Cultural Services in Dudley and Coventry.
Optimizing library content for mobile phones
R. Bruce Jensen
Rohrbach Library, Kutztown University of Pennsylvania,
Kutztown, Pennsylvania, USA
Outstanding Paper
Abstract
Purpose – The purpose of this paper is to present evidence that
academic and school libraries can serve users by offering readings
in phone-compatible files, and describe how to use readily available
tools to cleanly and effectively format various types of documents
for mobile devices.
Design/methodology/approach – A survey was made of a variety
of utilities for preparing texts to accommodate mobile reading and
the products were tested on several types of phones – from the
least sophisticated to popular smartphones.
Findings – Cell phones are effective, convenient appliances for use
as text readers. Though US subscribers have been slower than
others to embrace their phones as readers, a fast-growing segment
of users is doing so. Course materials traditionally offered as
reserves can easily be made available to students on a device that
is familiar and comfortable.
Practical implications – Furnishing content in relevant formats
increases user convenience and positions libraries to respond to
technological change. Providing readings on mobile phones is a
move toward the mainstream of today’s networked mobile
environment.
Social implications – In the USA, people of color and youths have
led others in internet access by phone. Libraries, in acknowledging
the primacy of mobile devices in people’s information universe and
providing them with genuinely usable texts, can claim a place in
users’ pockets, as the commercial sector has already done.
Originality/value – The techniques presented in this paper are
within the capabilities of all libraries and can dramatically broaden
their service profile, enabling them to bring materials to readers in
new, perhaps unexpected ways.
Keywords Academic libraries, Mobile communication systems,
Reader services, Text retrieval, United States of America
Educating the academic librarian as a blended
professional: a review and case study
Sheila Corrall
The Information School, University of Sheffield,
Sheffield, UK
Abstract
Purpose – This paper aims to explore the phenomenon of the
hybrid information specialist in the academic library setting. It does
this in relation to curriculum development for preparatory and
continuing professional education for librarianship and makes
particular reference to the contemporary iSchools movement.
Design/methodology/approach – The paper reviews trends and
developments in academic information services and the information
science academy in the context of continuing technological
advances and educational change. It presents a case study of
curriculum development and portfolio renewal, using the specialist
roles of digital library manager and information literacy educator to
show how the principles of interactive planning can be applied in
articulating an academic strategy to meet the changing demands of
educational institutions, professional bodies and employers.
Findings – There are significant parallels between professional
education and professional practice in the shifting boundaries,
expanded portfolios and challenged identities evident in the current
information marketplace. A combination of continuous incremental
development with periodic fundamental review enables professional
educators to meet the changing mandates of different stakeholder
groups. When combined with a strong professional focus, the
breadth and depth of multidisciplinary expertise found in a researchled iSchool facilitates the design of specialised pathways and
programmes for practitioners moving into blended roles.
Practical implications – Practitioners intent on careers in
academic libraries should consider the opportunities and demands
of hybrid blended roles when choosing educational programmes
and pathways.
Originality/value – The paper provides a conceptual framework to
illustrate the nature of emergent professional roles and current
challenges facing professional educators. Ackoff’s interactive
planning theory is used to illuminate the problem of academic
planning in complex pluralist contexts.
Keywords Academic libraries, Lifelong learning, Hybrid libraries,
Professional education
LHTN
LM
Editors: Martin A. Kesselman and
Laura Bowering Mullen
Volume 31 Number 8/9, 2010, pp. 567-93
Editor: Steve O’Connor
73
Library Review
Management
Decision
R.D. MacLeod Award
Outstanding Paper
Named after Library Review’s founding editor, Robert
Duncan MacLeod (1885-1973). He founded Library
Review in 1927 and remained editor until 1964, solely
responsible for its establishment and development
during those 36 years, encouraging many
up-and-coming librarians, as well as publishing material
from many of the profession’s prominent names.
Conceptualisation of management and
leadership
Hester Nienaber
University of South Africa (UNISA), Pretoria,
South Africa
Outstanding Paper
Abstract
Purpose – The divide in the conceptualisation of the terms
‘‘management’’ and ‘‘leadership’’ is not clear. The purpose of this
paper is to explore the concepts of management and leadership.
Design/methodology/approach – The approach of the study
followed a synthesis review and also applied content analysis,
identifying the tasks constituting management and leadership
respectively.
Findings – The findings of the literature review demonstrated that
the concepts of management and leadership are intertwined. The
word ‘‘management’’ has French and Italian roots, while the word
‘‘leadership’’ has Greek and Latin roots. Essentially, though, these
words are synonymous. All of the tasks fall within the boundaries of
management, while leadership tasks overlap with management.
Unlike management, leadership has no distinct task that falls
exclusively within its boundary.
Practical implications – Implications of the findings of the study
include debate regarding how practising managers can know what
is expected of them if the literature is unclear on the distinction
between these concepts, and playing down the demonstrated need
and relevance of management.
Originality/value – This paper is original as no previous work on
management and leadership has attempted to compare the content
of these concepts.
Keywords Leadership, Management research
Making information literacy relevant
Andrew K. Shenton
Monkseaton High School, Monkseaton, UK
Megan Fitzgibbons
McGill University, Montreal, Canada
Abstract
Purpose – The purpose of this paper is to discuss the problems of a
one size fits all approach to information literacy (IL) teaching, and
consider how to make the experience more relevant to the learner.
Design/methodology/approach – The paper provides a
discussion based on an extensive analysis of the literature.
Findings – Isolated rote learning, without any self-motivation on the
part of the learner, will limit the degree to which information skills
can be applied in other situations. If lifelong learning is the true goal
of IL education, information specialists are ideally placed to impart
skills that go beyond the ostensibly limited relevance (from a
student’s perspective) of academic assignments.
Research limitations/implications – The paper discusses
alternative approaches to the teaching of IL based on a review of
the literature. It offers new models for consideration for IL
practitioners.
Originality/value – The paper discusses the role of the learner and
their motivation and how librarians can make IL training more
relevant to the individual. As such should be of interest to
practitioners in educational institutions of all kinds.
Keywords Information literacy, Learning styles, Youth,
Motivation (psychology)
LR
MD
Volume 59 Number 3, 2010, pp. 165-74
Editor: David McMenemy
Volume 48 Number 5, 2010, pp. 661-75
Editor: John Peters
74
Management of
Environmental Quality
Management
Research
The Journal of the Iberoamerican Academy of
Management
Outstanding Paper
Outstanding Paper
An overview of CSR in the renewable energy
sector: examples from the Masdar Initiative in
Abu Dhabi
Diversity and social capital of nascent
entrepreneurial teams in business plan
competitions
Toufic Mezher
Natalia Weisz
Samer Tabbara
Roberto S. Vassolo
Nawal Al Hosani
IAE Business School, Universidad Austral,
Buenos Aires, Argentina
Masdar Institute of Technology, Abu Dhabi,
United Arab Emirates
Luiz Mesquita
Abstract
School of Global Management and Leadership,
Arizona State University, Phoenix, Arizona, USA
Purpose – The purpose of this paper is the introduce corporate
social responsibility (CSR) in Abu Dhabi, the biggest Emirate and
one with the largest oil reserve in United Arab Emirates (UAE). Abu
Dhabi set the first renewable energy policy in the region in January
2009. The policy calls for at least 7 percent of Abu Dhabi’s power
generation capacity to come from renewable energy sources by
2020. In 2006, the leadership of Abu Dhabi made a strategic
decision to establish a globally competitive renewable energy sector
in the country and hence the Masdar Initiative was created. It is
driven by the Abu Dhabi Future Energy Company (ADFEC), also
called Masdar.
Design/methodology/approach – The paper focuses on the
corporate social responsibility of Masdar and the role the firm is
playing as the ‘‘prime mover’’ in the renewable energy sector in UAE
and the region. The paper is structured in the following manner.
First, the literature on corporate social responsibility is reviewed.
Second, the environmental challenges of UAE are highlighted.
Third, the paper discusses the different business units of Masdar
and their related projects and investments at local, regional and
global levels. Finally, the role of ADFEC as a ‘‘prime mover’’ in
sustainability and corporate social responsibility is highlighted.
Findings – Masdar has taken leadership in CSR and sustainable
energy technologies in Abu Dhabi, UAE and the region.
Originality/value – The case demonstrates the willingness of
oil-producing countries to become more sustainable and to do
something about climate change. The Masdar Initiative, which
includes the first carbon-neutral city, can be regarded as a
benchmark for future similar projects in the region and around the
world.
Keywords Social responsibility, Renewable energy, Gases,
Emission, United Arab Emirates
Arnold C. Cooper
MEQ
MRJIAM
Volume 21 Number 6, 2010, pp. 744-60
Editor: Rita Campos e Cunha
Krannert Graduate School of Management,
Purdue University, West Lafayette, Indiana, USA
Abstract
Purpose – The purpose of this paper is to examine the influence of
team member diversity and internal social capital on project
performance within the context of business plan competitions
(BPCs).
Design/methodology/approach – The paper uses survey data on
95 nascent entrepreneurial teams enrolled in an open-to-the-public
BPCs. It assumes that higher levels of functional diversity as well as
higher levels of internal social capital enhance the performance of
nascent entrepreneurial teams in the crafting of their business plans
(BPs).
Findings – Under this particular context, where the needs for
information processing and decision-making requirements are so
high, teams having higher levels of functional diversity attained
better performance. Inversely, teams with higher levels of internal
social capital did not show a significant advantage in the
development of the BP.
Research limitations/implications – Limitations are associated
with the exclusion of external social capital measures and not
considering demographic faultlines, which might have some impact
on the results. Besides, this paper has the limitation of basing its
analysis upon teams within a BP contest. Theoretical implications
stress that under contexts maximizing the difference between
potential upside gains and downside losses, team diversity is
expected to play a larger role for BP effectiveness and success than
team members’ internal social capital.
Practical implications – Recognizing team prevalence and the
impact of social dynamics amongst team members within
entrepreneurial settings.
Originality/value – The paper contributes with the impact of social
dynamic processes on nascent entrepreneurial teams.
Keywords Entrepreneurialism, Entrepreneurs, Social capital,
Teams
www.emeraldinsight.com/10.1108/1536-541011047903
75
Management
Research Review
Managerial Auditing
Journal
Outstanding Paper
Dr Larry Sawyer Award
The development and implementation of
shared leadership in multi-generational family
firms
Named after the ‘‘grandfather’’ figure of internal auditing.
He is the author of countless articles and has written
Sawyer’s Internal Auditing, a text which is globally used
and respected.
formerly Management Research News
John James Cater III
Outstanding Paper
Department of Management and Marketing,
Nicholls State University, Thibodaux, Louisiana, USA
Robert T. Justis
Organisational commitment, role tension and
affective states in audit firms
William W. and Catherine M. Rucks Department of
Management, E.J. Ourso College of Business
Administration, Louisiana State University, Baton Rouge,
Louisiana, USA
Alice Garcia
Université de Toulouse, Toulouse, France
Olivier Herrbach
Abstract
Institut d’Administration des Entreprises,
Université de Bordeaux, Bordeaux, France and
ESC Rennes School of Business, Rennes, France
Purpose – The purpose of this paper is to better understand the
development and implementation of shared leadership in multigenerational family firms. Shared leadership or family top
management teams involve multiple family members in the top
management and ownership of family firms.
Design/methodology/approach – A qualitative case study
approach was employed, using in-depth interviews of the top
managers of four family businesses. Each case was analyzed
separately, and emergent themes found in each case; and then
generalizations were made across the four cases in the cross-case
analysis.
Findings – Eight factors or conditions were examined that affect
shared leadership in multi-generational family firms according to the
respondents – long-term orientation, close communication and
shared understanding, resistance to change, succession planning,
failure to release control, reporting relationship confusion, increased
decision time, and higher decision quality. The result of this study is
the production of eight propositions to build theory concerning
shared leadership, which is an under-researched area for family
business studies.
Research limitations/implications – This paper is rich in
qualitative detail, but with all such case study research, its
limitations regarding sample size are recognized.
Practical implications – This paper views shared leadership as a
growing phenomenon that incumbent family business leaders
should consider as a viable alternative to primogeniture or the
choice of a single successor.
Originality/value – The study described in this paper is
groundbreaking in that it examines shared leadership or the
development and implementation of top management teams in
family firms in depth and detail. The paper contributes a balanced
view of the implementation of shared leadership in family firms,
exploring both the positive and negative aspects.
Keywords Family firms, Leadership, Succession planning
Abstract
relationships between auditors’ organisational commitment, role
tension and affective states at work.
Design/methodology/approach – The paper is based on a
questionnaire survey of 150 Big Four auditors and a two-step
longitudinal design.
Findings – The results show that auditors experience both
significant positive (such as pride) and negative (such as irritability)
workplace affect. Moreover, organisational commitment is
correlated with auditors’ experiencing more frequent positive affect
at work, while role conflict is correlated with experiencing more
frequent negative affect.
Research limitations/implications – Affect was not measured in
real time, but through self-reports. Future research could study how
and under what conditions auditors experience positive and
negative emotions.
Originality/value – This is one of the few studies that has sought to
research the affective dimension of audit work.
Keywords Auditing, Auditors, Employee behaviour,
Job satisfaction, Role conflict
MAJ
MRR
Volume 25 Number 3, 2010, pp. 226-39
Editors: Steven Dellaportas, Barry J. Cooper and
Philomena Leung
Volume 33 Number 6, 2010, pp. 563-85
Editors: Joseph Sarkis
76
Managerial Finance
Managing Service
Quality
Outstanding Paper
Outstanding Paper
S&P 500 index inclusion announcements: does
the S&P committee tell us something new?
Consumer trust in service companies:
a multiple mediating analysis
Karel Hrazdil
Roland Kantsperger
Faculty of Business Administration,
Simon Fraser University, Burnaby, Canada
Allianz Private Krankenversicherungs-AG, Munich,
Germany
Werner H. Kunz
Abstract
College of Management,
University of Massachusetts Boston, Boston,
Massachusetts, USA
Purpose – The purpose of this paper is to directly examine the
information hypothesis of S&P 500 index inclusion announcements
by investigating the degree to which information beyond Standard &
Poor’s eight stated criteria enters the inclusion decision.
Design/methodology/approach – Isolating a sample of S&P 500
additions and their eligible candidates during 1987-2004, this paper
employs logistic analysis that identifies factors ex post beyond the
stated criteria that help distinguish the type of information that
influences the final selection decision and that is arguably priced at
the inclusion announcements.
Findings – The evidence indicates that, when choosing among new
S&P 500 candidates, the S&P’s committee relies primarily on
publicly available information related to enterprise risk and historical
performance. Material, private insight into future value-relevant
information plays at most a small part in the selection.
Research limitations/implications – The results suggest that
index additions convey limited new information about added firms.
Studies analysing index additions should start with the presumption
that index inclusion announcements are information-free events,
and focus on the consequences of index inclusions such as liquidity,
awareness or arbitrage risk, in their relation to index premia.
Originality/value – The results indicate that the previous evidence
supporting the information hypothesis using the S&P 500 inclusions
is not compelling.
Keywords Financial services, Indexing, Investment appraisal,
Stocks
Abstract
Purpose – The concept of ‘‘trust’’ has gained considerable
importance in the field of marketing during the last decades and is
seen as a key mediator of customer relationship marketing. But
upon a closer look at the literature, the construct ‘‘trust’’ is
conceptualized and measured very differently. Based on a literature
review and theoretical work, the purpose of this paper is to develop
a conceptual model of consumer trust in a service company, which
distinguishes two fundamental dimensions. Using these
dimensions, it is possible to detect different mediating effects of trust
in the customer relationship to the service company.
Design/methodology/approach – Antecedents and
consequences of trust are studied in a business-to-consumer
services context in the banking industry. To test hypotheses,
empirical data are collected from a sample of 232 retail bank
customers with checking accounts. By means of a LISREL
approach, two rivalling measurement models of trust are compared
and show various mediating effects.
Findings – The empirical data support the two-dimensional model
of trust. Further, the two dimensions of trust are mediating the effect
of customer satisfaction (CS) differently. In particular, it is shown that
‘‘benevolence’’ has a significantly greater influence on customer
loyalty than ‘‘credibility’’. Finally, beside CS, the customer’s
propensity to trust also influences trust.
Research limitations/implications – Findings are limited to the
cross-sectional design of the study and the financial industry.
Practical implications – For the management of consumers’ trust
perception, the adequate conceptualization and measurement of
trust is central. The aspect of benevolence is crucial for creating
consumer loyalty and trust as well as the building of customer
relationships. Consequently, management should foster activities to
signal customers to be benevolent partners (e.g. service guarantees
and branding) to ensure a high-quality service experience.
Originality/value – In previous research, trust has been often
conceptualized and measured in an inconsistent and unequivocal
way. In the proposed approach, the two facets of trust are
theoretically conceptualized and measured separately. Thus,
differentiated effects of antecedents as well as consequences of
trust can be detected.
Keywords Trust, Customer satisfaction, Customer loyalty,
Service industries
MSQ
MF
Editors: Jay Kandampully, Marianna Sigala and
Chatura Ranaweera
Volume 36 Number 5, 2010, pp. 368-93
Editors: Don T. Johnson
77
Marketing
Intelligence
& Planning
Measuring Business
Excellence
Outstanding Paper
Outstanding Paper
Development of a scale measuring destination
image
Development of index for measuring leanness:
study of an Indian auto component industry
Kevin K. Byon
Department of Kinesiology, University of Georgia,
Athens, Georgia, USA
Bhim Singh
Galgotia’s College of Engineering and Technology,
Greater Noida, India
James J. Zhang
Department of Tourism,
Recreation and Sport Management,
College of Health and Human Performance,
University of Florida, Gainesville, Florida, USA
S.K. Garg
Department of Mechanical and Industrial Engineering,
Delhi Technical University, Delhi, India
Abstract
S.K. Sharma
Purpose – The purpose of this paper is to develop the scale of
destination image (SDI) to assess destination image affecting the
consumption associated with tourism.
Design/methodology/approach – The scale was developed
through four steps: review of literature, formulation of a preliminary
scale, confirmatory factor analysis (CFA), and examination of
predictive validity by a structural equation modeling (SEM) analysis.
The preliminary scale consisted of 32 items. Employing a
systematic sampling method, a total of 199 research participants
responded to a mail survey.
Findings – In the CFA with maximum likelihood estimation, four
factors with 18 pertinent items are retained. This four-factor model
displays good fit to the data, preliminary construct validity, and high
reliability. The SEM analysis reveals that the SDI is found to be
positively predictive of tourism behavioral intentions.
Originality/value – This paper develops an original
multi-dimensional 18-item scale measuring destination image from
the perspective of tourists, which can provide academicians and
practitioners with a reliable and valid analytical tool to assess
destination image.
Keywords Performance measures,
Measurement, testing and instruments, Tourism, Travel
NIT Kurukshetra, Haryana, India
MIP
MBE
Volume 28 Number 4, 2010, pp. 508-32
Editor: Gillian H. Wright
Editors: Jos van Iwaarden and Giovanni Schiuma
Abstract
Purpose – The extant literature fails to provide an efficient method
to measure leanness of any manufacturing firm. The purpose of this
paper is to discuss the concept of leanness and to provide an
efficient measurement method for measuring leanness.
Design/methodology/approach – Measurement method is based
on the judgment and evaluation given by leanness measurement
team (LMT) on various leanness parameters such as supplier’s
issues, investment priorities, Lean practices, and various waste
addressed by lean and customers’ issues. Further fuzzy set theory
is introduced to remove the bias of human judgment and finally
defuzzification is done and results are presented in the form of
leanness index.
Findings – Leanness indices have been developed and presented
separately on 100 points scale for all parameters of leanness i.e.
LISuppliers = 47.98, LIInvestment = 50.66, LIpractices = 58.38,
LIWaste = 60.01, LICustomers = 47.1.
Research limitations/implications – This leanness measurement
method used the views of experts and may contain human judgment
error.
Practical implications – It will be helpful to both academician and
practitioners as an assessment tool for evaluation of lean status of
any industry utilized.
Originality/value – Leanness measurement method based on
judgment of experts is used first time for evaluation of leanness.
Keywords Fuzzy control, Lean production, Manufacturing systems,
Quality management
78
Multicultural Education
& Technology Journal
Multidiscipline
Modeling in Materials
and Structures
Outstanding Paper
Outstanding Paper
Global literacy: comparing Chinese and US
high school students
The effect of up-armoring of the high-mobility
multi-purpose wheeled vehicle (HMMWV) on
the off-road vehicle performance
Rong Zhang
M. Grujicic
College of Education Science,
Nanjing Normal University, Nanjing, China
H. Marvi
Hui-Yin Hsu
G. Arakere
School of Education, New York Institute of Technology,
Locust Valley, New York, USA
W.C. Bell
Shiang-Kwei Wang
I. Haque
School of Education, New York Institute of Technology,
Old Westbury, New York, USA
International Center for Automotive Research CU-ICAR,
Clemson University, Clemson, South Carolina, USA
Abstract
Purpose – The purpose of this paper is to compare high school
students’ global literacy level in metropolitan areas of China and the
USA.
Design/methodology/approach – The authors adopted a global
literacy instrument to surveyed 2,157 New York City (NYC) high
school students and 2,220 Chinese high school students. This
paper adopted an independent sample t-test and an ANOVA to
identify significant differences regarding demographic features on
the Likert-scale items, and used the Pearson correlation coefficient
to explore the degree of association between factors.
Findings – From this global literacy scale, compared with NYC high
school students, Chinese students have greater awareness of
comprehending and appreciating cross-cultural perspectives,
becoming global citizens, and exhibited greater approval of the
performance of their own country’s interconnectedness and
interdependence with other countries. Students in the two countries
exhibited similar confidence in using new literacies.
Practical implications – Students would pay close attention to
global issues if they were aware of how these issues affect their
daily life and future. With critical-thinking abilities, students would be
in a better position to make decisions that contribute to the common
good. With awareness of diverse cultures, students could learn the
values, strengths, and weaknesses of people. With fluency in new
literacies, students could research and analyze information from
multiple resources, and collaborate with others through the use of
technology.
Originality/value – This paper profiles the global literacy of US and
Chinese high school students, describes factors correlated with
both US and Chinese students’ global literacy, and suggests
students’ preferences regarding ‘‘global education’’-related
activities.
Keywords China, Globalization, Literacy, Students,
Abstract
METJ
MMMS
Editor: Glen Hardaker
Editor: Zhufeng Yue
Purpose – A parallel finite-element/multi-body-dynamics
investigation is carried out of the effect of up-armoring on the
off-road performance of a prototypical high-mobility
multipurpose-wheeled vehicle (HMMWV). The paper seeks to
investigate the up-armoring effect on the vehicle performance under
the following off-road maneuvers: straight-line flatland braking;
straight-line off-angle downhill braking; and sharp left turn.
Design/methodology/approach – For each of the abovementioned maneuvers, the appropriate vehicle-performance criteria
are identified and the parameters used to quantify these criteria are
defined and assessed. The ability of a computationally efficient
multi-body dynamics approach when combined with a detailed
model for tire/soil interactions to yield results qualitatively and
quantitatively consistent with their computational counterparts
obtained using computationally quite costly finite element analyses
is assessed.
Findings – The computational results obtained clearly reveal the
compromises in vehicle off-road performance caused by the
up-armoring employ to improve vehicle blast and ballistic protection
performance/survivability. The results obtained are also analyzed
and explained in terms of general field-test observations in order to
judge physical soundness and fidelity of the present computational
approaches.
Originality/value – The paper offers insights into the effects of
up-armoring of the HMMWV on off-road vehicle performance.
Keywords Road vehicles, Finite element analysis, Modelling,
Simulation
79
Nankai Business
Review International
New Library World
Outstanding Paper
Outstanding Paper
Empirical study on the impact of market
orientation and innovation orientation on new
product performance of Chinese
manufacturers
Public libraries as impartial spaces in a
consumer society: possible, plausible,
desirable?
Christine Rooney-Browne
Jing Zhang
David McMenemy
Yanling Duan
Department of Computer and Information Sciences,
University of Strathclyde, Glasgow, UK
Management School,
Huazhong University of Science and Technology,
Wuhan, People’s Republic of China
Abstract
Purpose – The purpose of this paper is to question whether, in an
increasingly commercialised ‘‘24/7’’ information and entertainment
society, public libraries are finding it progressively more difficult to
provide access to trusted, impartial public spaces free from
commercial influence.
Design/methodology/approach – The paper reflects on the
secondary literature related to public library as an impartial space,
considers the modern commercial factors impacting on this role,
and provides a strengths, weaknesses, opportunities, threats
(SWOT) analysis examining whether the role as impartial space is
under threat.
Findings – The paper addresses whether public libraries should
conform to a more commercial model in order to survive in a
predominantly consumer society or retain their values and continue
to provide ‘‘. . . alternatives and alternative spaces in a culture
dominated by information capitalism and media image and
spectacle’’. Concerns are expressed regarding the influence of
commercialism in public library services, especially around the
marketing of specific brands within a public library environment.
Social implications – The paper focuses on public libraries in ‘‘real
world’’ and ‘‘virtual’’ communities and addresses pertinent issues
related to their place in twenty-first century society.
Originality/value – The paper considers the important issue of the
impartiality of the public space occupied by the library and whether
this role is in danger due to commercial influences. As such it offers
value for theorists and practitioners involved in library and
information science, as well as those interested in public services
and the impact of consumerism.
Keywords Consumers, Information society, Public libraries,
Public sector organizations
Abstract
Purpose – The purpose of this paper is to examine the role of
market orientation and innovation orientation in new product
performance as well as the potential moderating role of innovation
orientation and environmental variables in the market orientationnew product performance link among Chinese manufacturing firms.
Design/methodology/approach – A questionnaire survey was
conducted among 227 manufacturing firms in mainland China. A
total of six hypotheses related to market orientation, innovation
orientation, and new product success as well as moderating effects
of innovation orientation and environmental variables are examined
by structural equation modeling and hierarchical regression
techniques.
Findings – The research results show that: first, the conceptual
model is superior to the popular model in Western literature in terms
of model fit goodness; second, market orientation and innovation
orientation have significant and positive impact, which is higher than
the average level in previous research, upon new product success;
third, innovation orientation and technological turbulence have a
positive moderating effect on market orientation-new product
performance link; and fourth, market turbulence and competitive
intensity have no moderating effects. In addition, managerial
implications as to how to improve product innovation performance
are provided for Chinese manufacturers.
Originality/value – The paper contributes to the extant literature of
market orientation and product innovation in the following three
ways. First of all, the research empirically validates a modified
conceptual model incorporating market orientation, innovation
orientation and new product performance. Second, the facilitating
impact of strategic orientations (including market orientation and
innovation orientation) upon new product performance is higher
than the average level in previous studies (primarily based on
developed economies), indicating the greater effectiveness of two
strategic orientations in transition economy and east-Asian cultural
context. Third, by examining the potential moderating roles of
innovation orientation and environmental variables, we are able to
better understand how to match market orientation strategy with
those moderators in order to help enhance the product innovation
performance results of manufacturing firms.
Keywords China, Innovation, Market orientation, New products,
Product development
NBRI
NLW
Editors: Wei’an Li and Jean Jinghan Chen
Volume 111 Number 11/12, 2010, pp. 455-67
Editor: Linda Ashcroft
80
Nutrition & Food
Science
OCLC Systems &
Services: International
digital library
perspectives
Outstanding Paper
Outstanding Paper
The nutritional properties and health benefits
of eggs
Aluka: digitization from Maputo to Timbuktu
Deirdre Ryan
C.H.S. Ruxton
JSTOR, New York, New York, USA
Nutrition Communications, Cupar, UK
Abstract
E. Derbyshire
Purpose – This paper aims to describe experiences of collaborative
effort to digitize a wide range of scholarly materials from and about
Africa.
Design/methodology/approach – A brief description of Aluka is
followed by two examples of capacity building in Africa, first in
Maputo and second in Timbuktu.
Findings – Success in international digitization projects can only be
achieved through close collaboration.
Originality/value – The paper highlights a unique project to digitize
materials at holding institutions in Africa.
Keywords Digital libraries, Africa
Manchester Metropolitan University, Manchester, UK
S. Gibson
Sig-Nurture Ltd, Guildford, UK
Abstract
Purpose – Advice about the role of eggs in the diet has changed
several times over the decades. The purpose of this paper is to
evaluate published evidence reporting associations between egg
consumption, egg nutrients and health.
Design/methodology/approach – The scientific literature was
searched using Medline and key words relevant to eggs and egg
nutrients. In addition, a new secondary analysis of the UK National
Diet and Nutrition Survey (NDNS) was undertaken to examine
nutritional and health differences between consumers and
non-consumers of eggs.
Findings – Eggs are a rich source of protein and several essential
nutrients, particularly vitamin D, vitamin B12, selenium and choline.
Emerging evidence suggests that eating eggs is associated with
satiety, weight management and better diet quality. In addition,
antioxidants found in egg yolk may help prevent age-related
macular degeneration. The secondary analysis showed that regular
egg consumers with a low red and processed meat (RPM) intake
ate healthier diets and had a better micronutrient status than those
who did not eat eggs but who had a high RPM intake. It was
concluded that egg consumption, at a range of intakes, was
associated with nutrition and health benefits.
Research limitations/implications – More research on eggs, and
egg nutrients, is needed to confirm the health benefits. Future
studies should control for other dietary and lifestyle factors.
Originality/value – This paper develops knowledge about egg
consumption beyond cholesterol content and provides new
evidence from a secondary analysis of a large national dietary
database.
Keywords Diet, Food products, Animal products, Vitamins,
United Kingdom
NFS
OCLC
Volume 40 Number 3, 2010, pp. 263-79
Editor: Mabel Blades
Editor: Bradford Lee Eden
81
On The Horizon
Online Information
Review
Outstanding Paper
Outstanding Paper
Knowledge workers, servant leadership and
the search for meaning in knowledge-driven
organizations
Google Scholar as a tool for discovering
journal articles in library and information
science
Milton Correia de Sousa
Dirk Lewandowski
Leaders2Be, Zeist, The Netherlands
Hamburg University of Applied Sciences, Hamburg,
Germany
Dirk van Dierendonck
Rotterdam School of Management, Rotterdam,
The Netherlands
Abstract
Purpose – The purpose of this paper is to measure the coverage of
Google Scholar for Library and Information Science (LIS) journal
literature as identified by a list of core LIS journals from a study by
Schlögl and Petschnig.
Design/methodology/approach – The paper checked every article
from 35 major LIS journals from the years 2004 to 2006 for
availability in Google Scholar. It also collected information on the
type of availability – whether a certain article was available as a
PDF for a fee, as a free PDF or as a preprint.
Findings – The paper found that only some journals are completely
indexed by Google Scholar, that the ratio of versions available
depends on the type of publisher, and that availability varies a lot
from journal to journal. Google Scholar cannot substitute for
abstracting and indexing services in that it does not cover the
complete literature of the field. However, it can be used in many
cases to easily find available full texts of articles already identified
using another tool.
Originality/value – The study differs from other Google Scholar
coverage studies in that it takes into account not only whether an
article is indexed in Google Scholar at all, but also the type of
availability.
Keywords: Information science, Libraries, Search engines
Abstract
Purpose – The purpose of this paper is to present a meaning-based
framework to understand the motivation of knowledge workers and
an effective leadership model that suits that framework.
Design/methodology/approach – Definitions of knowledge
worker, meaning, complex adaptive systems and leadership are
provided. The concept of meaning in work is explored through the
constructs of work orientation and identity. Based on that, a global
meaning framework for knowledge workers is outlined. Additionally,
the servant leadership model is detailed and analyzed in light of the
global meaning framework for knowledge workers and the need for
complex adaptive behavior in successful knowledge-based
organizations.
Findings – The motivation of knowledge workers can be well
understood from a meaning perspective, taking two constructs into
account: work orientation and identity. The global meaning
framework of knowledge workers is based on three main
characteristics: work as a calling, need for a strong membership
association with peers, and need for autonomy. Servant leadership
is a model that fits well with those characteristics, potentially
enabling the creation of a sense of meaning and purpose and
consequently inducing the intrinsic motivation of knowledge
workers. As a side-effect, complex adaptive behavior will emerge,
leading to both organizational and social performance.
Originality/value – The proposed model combines a meaning
perspective with servant leadership theory to provide insight into the
motivation of knowledge workers. This is posited in the context of
complex adaptive behavior.
Keywords Employees, Employees behaviour,
Knowledge management, Leadership
OTH
OIR
Volume 18 Number 3, 2010, pp. 230-39
Editor: Tom Abeles
Volume 34 Number 2, 2010, pp. 250-62
Editor: Gary E. Gorman
82
Pacific Accounting
Review
Performance
Measurement and
Metrics
Outstanding Paper
Outstanding Paper
The impact of IFRS on financial analysts’
forecast accuracy in the Asia-Pacific region:
the case of Australia, Hong Kong and
New Zealand
The use of web statistics in cultural heritage
institutions
Henk Voorbij
Koninklijke Bibliotheek, Den Haag, The Netherlands
Chee Seng Cheong
Abstract
Sujin Kim
Purpose – This paper aims to describe the use of web statistics by
libraries, archives and museums in The Netherlands.
Design/methodology/approach – Three methods were applied:
a survey among more than 100 institutions, interviews and content
analysis of annual reports.
Findings – Most institutions gather web statistics. A large variety of
packages is used, which hinders comparison among institutions.
Web statistics are used for practical purposes, such as adapting the
web site or setting priorities for further digitization, and as a critical
success factor. Most archives and museums mention web statistics
in their annual report. Usually, they do not explain the data and do
not provide background information, which makes it difficult to
interpret them.
Research limitations/implications – The sample represented
institutions with above average interest in, or experience with,
digitizing.
Practical implications – This inventory may stimulate large-scale
use of web statistics in cultural heritage institutions and be the first
step towards standardization.
Originality/value – This study is the first attempt to investigate the
use of web statistics in cultural heritage institutions in The
Netherlands.
Keywords Heritage, National cultures, Organizations, Statistics,
The Netherlands, Worldwide web
Ralf Zurbruegg
Business School, University of Adelaide, Adelaide,
Australia
Abstract
Purpose – This paper aims to provide an investigation into whether
financial analysts’ forecast accuracy differs between the pre- and
post-adoption of the international financial reporting standards
(IFRS) in the Asia-Pacific region, namely, for the countries of
Australia, Hong Kong and New Zealand. In particular, this study
seeks to examine whether the treatment of intangibles capitalized in
the post-IFRS period have positively aided analysts in forecasting
future earnings of a firm.
Design/methodology/approach – Panel data analysis is applied
over a period from 2001 to 2008.
Findings – Evidence is found to show intangibles capitalized under
the new recognition and measurement rules of IFRS are negatively
associated with analysts’ earnings forecast errors. The results are
robust to several model specifications across each of the countries,
suggesting that the adoption of IFRS may indeed provide more
value-relevant information in financial statements for the users of
financial reports.
Originality/value – This paper analyzed whether the adoption of
IFRS has led to any changes in the accuracy of earnings forecasts.
The results will be of help to analysts’ earnings forecast activity and
those with interest in the subject.
Keywords Financial analysis, Financial forecasting,
International standards, Pacific region
PAR
PMM
Volume 22 Number 2, 2010, pp. 124-46
Editors: Jill Hooks, Asheq Rahman, Glenn Boyle
and Michael Bradbury
Volume 11 Number 3, 2010, pp. 266-79
Editor: Steve Thornton
83
Personnel
Review
Pigment & Resin
Technology
Outstanding Paper
Outstanding Paper
Horizontal and vertical communication as
determinants of professional and
organisational identification
Preparation and surface property of core-shell
particles containing fluorinated polymer in
shell
Jos Bartels
Zonggen Qin
Social Science Group,
Wageningen University & Research Centre,
Agricultural Economics Research Institute, The Hague,
The Netherlands
Department of Investigation,
Guangdong Police Officers College, Guangzhou, China
Weiping Tu
Department/School of Chemical Engineering,
South China University of Technology, Guangzhou,
China
Oscar Peters
Menno de Jong
Ad Pruyn
Abstract
Department of Media, Communication and Organisation,
Faculty of Behavioural Sciences, University of Twente,
Enschede, The Netherlands
Purpose – The purpose of this paper is to modify the surface
property of polyacrylate latex films using only small amounts of
fluorinated acrylate and to optimise the results of such a
modification.
Design/methodology/approach – The core-shell particles with
polyacrylate rich in core and containing fluorinated polymer rich in
shell are prepared by a two-stage semi-continuous emulsion
polymerisation under kinetically controlled conditions. The surface
properties of the latex films produced from the core-shell particles
are investigated by optical goniometer measurement as well as
contact angle method.
Findings – The latex films produced from the core-shell particles
exhibited surface energy of around 10mN/m. The angle resolved
X-ray photoelectron spectrum measurements showed an increased
average fluorine concentration in a surface layer thickness of a few
nanometres, when compared to the fluorine concentration in the
bulk.
Research limitations/implications – Methyl methacrylate, butyl
acrylate and N-methylol acrylamide monomers are used as
co-monomer to form the shell with fluoroalkyl methacrylate. By
preparing core-shell emulsion with a fluoropolymer in the shell
phase, the surface property of polyacrylate latex films is efficiently
modified by using only small amounts of fluorinated acrylate
monomer.
Practical implications – The method developed provided a simple
and practical solution to improving the surface property of
polyacrylate latex films.
Originality/value – The method for enhancing surface property of
polyacrylate latex films is novel and can find numerous applications
in surface coating.
Keywords Coatings, Films (states of matter), Polymerization,
Surface properties of materials
Marjolijn van der Molen
PricewaterhouseCoopers, Amsterdam, The Netherlands
Abstract
Purpose – This paper aims to present the results of a study into the
relationship between horizontal and vertical communication and
professional and organisational identification.
Design/methodology/approach – An empirical study was carried
out at a large hospital in The Netherlands with multiple locations.
Hospital employees (n = 347) completed a written questionnaire.
Findings – The results show that although employees identify more
strongly with their profession than with their organisation, there is a
positive connection between professional and organisational
identification. Dimensions of vertical communication are important
predictors of organisational identification, whereas dimensions of
horizontal communication are important predictors of professional
identification.
Research limitations/ implications – Identification with the overall
organisation does not depend primarily on the quality of contact with
immediate colleagues within a work group or department; rather, it
depends more on appreciation of the communication from and with
the organisation’s top management.
Practical implications – Management should find a balance
between communication about organisational goals and individual
needs, which is crucial in influencing professional and
organisational identification.
Originality/value – Previous research has shown a positive link
between the communication climate at a specific organisational
level and the employee’s identification with that level. The current
study adds to this concept the influence of horizontal and vertical
dimensions of communication on identification among different
types of employees.
Keywords Communication, Employees, Hospitals,
The Netherlands, Work identity
PR
PRT
Volume 39 Number 2, 2010, pp. 210-26
Editor: John Leopold
Editor: Long Lin
84
Policing
Program
An International Journal of Police Strategies
& Management
Electronic library and information systems
Outstanding Paper
Outstanding Paper
The Chicago Alternative Policing Strategy:
a reassessment of the CAPS program
ScotlandsPlaces XML: bespoke XML or XML
mapping?
Robert M. Lombardo
Ashley Beamer
David Olson
Mark Gillick
Department of Criminal Justice,
Loyola University Chicago, Chicago, Illinois, USA
The Royal Commission on the Ancient and Historical
Monuments of Scotland, Edinburgh, UK
Monte Staton
Abstract
Department of Sociology, Loyola University Chicago,
Chicago, Illinois, USA
Purpose – The purpose of this paper is to investigate web services
(in the form of parameterised URLs), specifically in the context of
the ScotlandsPlaces project. This involves cross-domain querying,
data retrieval and display via the development of a bespoke XML
standard rather than existing XML formats and mapping between
them.
Design/methodology/approach – In looking at the different
heritage domain datasets as well as the metadata formats used for
storage and data exchange, the ScotlandsPlaces XML format is
revealed as the most appropriate for this type of project. The nature
of the project itself and the need for dynamic web services are in
turn explored.
Findings – It was found that, due to the nature of the project, the
combination of a bespoke ScotlandsPlaces XML format and a set of
matching web services was the best choice in terms of the retrieval
of different domain datasets, as well as the desired extensible
nature of the project.
Research limitations/implications – It may have proven useful to
investigate the datasets of more ScotlandsPlaces partners, but as
yet only a limited number of first phase partners’ datasets could be
studied, as the second phase of the project has yet to begin.
Originality/value – Rather than an information portal, the
ScotlandsPlaces web site aggregates disparate types of record,
whether site records, archival or otherwise, into a single web site
and makes these records discoverable via geographical searching.
Aggregated data are accessed through web service queries (using
a bespoke XML format developed specifically for the project for data
return) and allow partner organisations to add their datasets
regardless of the organisational domain. The service also allows
spatially referenced records to be plotted on to a geo-browser via a
KML file, which in turn lets users evaluate the results based on
geographical location.
Keywords Extensible Markup Language, Worldwide web,
Knowledge management, Archives
Abstract
Purpose – The purpose of this paper is to study the Chicago
Alternative Policing Strategy (CAPS), the largest community
policing program in the USA.
Design/methodology/approach – The data for this research come
from the 1993-1994 Citizen Survey of the Longitudinal Evaluation of
Chicago’s Community Policing Program. Referred to as the CAPS
Prototype Panel Survey, the data were obtained from the Interuniversity Consortium for Political and Social Science Research.
Both ordinary least square and log linear regression were used to
analyze the data.
Findings – The findings indicate that people living in the CAPS
prototype districts had significantly higher levels of satisfaction with
police fighting crime than people living in matched comparison
areas who were not subject to the CAPS program. The findings also
indicate that the residents of the CAPS prototype communities were
only marginally more satisfied with police keeping order than those
living in non-CAPS communities.
Research implications/limitations – The findings of this research
have important implications for police-community relations. The fact
that citizens were more satisfied with police efforts against crime
after the implementation of the CAPS initiative supports community
policing programs that center on building strong community ties.
The fact that citizens in the prototype districts were not significantly
more satisfied with police order maintenance efforts bears further
scrutiny.
Practical implications – The paper’s findings confirm earlier
research that informal (non-enforcement) contacts with the police
are important for improving satisfaction with police performance,
that resident’s perception of the level of disorder in their
neighborhood is a significant factor shaping their opinion of the
police, and that community policing is an effective way of improving
police citizen interaction.
Originality/value – This paper analyzes 4,078 previously collected
interviews.
Keywords Community policing, Community relations,
Attitudes to the police, United States of America
PIJPSM
PROG
Volume 33 Number 4, 2010, pp. 586-606
Editor: Lawrence F. Travis III
Editor: Lucy A. Tedd
85
Property Management
Qualitative Research
in Accounting &
Management
Outstanding Paper
Outstanding Paper
The cost-effectiveness of refurbishing Polish
housing stock: a case study of apartments in
Olsztyn
The financial crisis and mark-to-market
accounting: an analysis of cascading media
rhetoric and storytelling
Miroslaw Belej
William L. Smith
University of Warmia and Mazury in Olsztyn,
Warmia and Mazury, Poland
David M. Boje
Sally Sims
Kevin D. Melendrez
New Mexico State University, Las Cruces,
New Mexico, USA
Oxford Brookes University, Oxford, UK
Abstract
Abstract
Purpose – Climatic conditions in Poland vary tremendously each
year with temperatures exceeding 258ºC in the summer and subzero in the winter. Therefore the provision of adequate heating and
cooling in residential, public and industrial buildings is essential.
Poland has recently embarked on a refurbishment process known
as ‘‘thermomodernisation’’, which focuses on improving buildings’
thermal and energy efficiency. This paper aims to present the results
from a case study of refurbished apartments in Olsztyn, Poland, to
determine whether this process increases market value.
Design/methodology/approach – The research focuses on
property in Olsztyn, Poland where residential property is typically
situated in apartments within high-rise and low-rise buildings.
Findings – The majority of housing stock in Poland was built during
the 1970s to 1990s when the thermal properties of building
materials were not considered in the construction process, the
thermal performance in most residential buildings is very low and
heating costs unacceptably high. The results suggest both
occupiers and professionals consider thermomodernisation benefits
the occupiers by reducing energy and maintenance costs and
improving the amenity value of a home. However, whilst both
thought that property value was increased this increase was not
significant.
Practical implications – This paper provides information on the
financial benefits to the occupier from ‘‘thermodernistion’’, and
encourages professionals to highlight these benefits when
marketing property.
Originality/value – No published research has explored this issue.
This paper addresses this situation.
Keywords Residential property, Thermal efficiency, Market value,
Poland, Service improvements
Purpose – The purpose of this paper is to analyze media
storytelling and rhetoric surrounding the credibility of the
longstanding accounting practice of mark-to-market valuation.
Design/methodology/approach – The cascading storytelling
model of progressive framing by the media of mark-to-market
valuation was applied to story subsets of the three types of classic
Aristotelian rhetorical appeals.
Findings – The authors found that the media blamed the
accounting profession’s mark-to-market valuation practices as
substantive cause of recent corporate problems and declines in
market values. In addition, the rhetorical framing of mark-to-market
accounting practices in the media prompted the Financial
Accounting Standards Board to a rush to judgment.
Research limitations/implications – The paper is limited to the
analysis of the storytelling included. Different results from other
sources may provide another result.
Practical implications – The failure in the media to address the
duality between the logos of accounting and the ethos of the media
narratives exacerbated the cascading activation. Understanding this
duality may provide a different lens in looking at information
dissemination. This is not only relative to stakeholders in making
more informed decisions but should also serve as a warning to the
profession, to have more voice, to use a rhetorical strategy that can
have more saliency in the public arena.
Originality/value – The paper examined storytelling as interplay of
retrospective narrative, the presentness of living story, and the
antenarratives shaping the future of not only the unfolding economic
crisis, but the future of accounting itself. In terms of rhetoric, we
extended the application of pathos, ethos, and logos by examining a
cascading activation theory model. This is one of the few studies of
antenarratives and how through cascade rhetoric the future is
shaped.
Keywords Accounting, Marketing, Rhetoric, Storytelling
PM
QRAM
Volume 28 Number 5, 2010, pp. 298-319
Editor: Clive Warren
Volume 7 Number 3, 2010, pp. 281-303
Editor: Deryl Northcott
86
in Financial Markets
in Organizations and
Management
Outstanding Paper
Outstanding Paper
The crisis of 2008 and financial reform
Managerial narratives: a critical dialogical
approach to managerial identity
Werner De Bondt
Steve McKenna
Richard H. Driehaus Center for Behavioral Finance,
DePaul University, Chicago, Illinois, USA
School of Administrative Studies, Atkinson Faculty,
York University, Toronto, Canada
Abstract
Purpose – The purpose of this paper is to discuss the financial
turmoil of 2008 that followed the collapse of the housing bubble in
the USA which was the starting point of a global economic crisis.
Huge costs are borne by every part of society. Much wealth has
been destroyed. Millions of jobs have been lost. The crisis has
tarnished faith in free enterprise, in the financial system, and in
financial theory. Likely, the era of laissez-faire capitalism that started
during the Reagan-Thatcher years is ending. We are entering a
period of profound uncertainty. It is imperative that the moral
dimension of capitalism be restored.
Design/methodology/approach – The paper is based on a review
of theory and historical evidence relating to financial bubbles and
financial regulation.
Findings – The author offers suggestions on how to rebuild the
global financial system. We need: a systemic risk regulator,
independent from business and political influence; higher capital
requirements for all systemically significant financial service firms;
restrictions on proprietary trading in commercial banks;
transparency in derivatives; new ways to compensate bankers that
reduce the incentive to take excessive risks; consumer protection
against defective financial products; and the re-establishment of the
principle of fiduciary duty.
Practical implications – The paper lists practical suggestions on
how to reform the global financial system.
Social implications – Economic success is based on trust. After
the 2008 crisis, regulatory reform is the best way to rebuild trust in
the financial system.
Originality/value – The paper offers a unique perspective based in
part on insights drawn from behavioral finance.
Keywords Regulation, Economic reform, Behavioural economics,
World economy, Capitalist systems
Abstract
QRFM
QROM
Editor: Bruce Burton
Editors: Gillian Symon and Catherine Cassell
Purpose – The purpose of this paper is to explore the use of a
dialogical approach, associated with the Russian literary critic and
philosopher Bakhtin, in understanding the portrayal of managerial
identity in management narratives. In particular, it applies these
ideas critically to understand how managers’ identities are partly
shaped by the dominant discourse or idea about what a manager
should ‘‘be’’.
Design/methodology/approach – The paper draws on three
written narratives of managers. It applies a dialogical approach to
consider how they position themselves interactionally in the
narratives in such a way as to highlight a managerial identity based
on being ‘‘enterprising’’ and ‘‘for change’’, while simultaneously
voicing alternative identities negatively. The use of the written
narratives of managers and the application of a dialogical approach
is an important contribution to the literature.
Findings – The findings suggest that managers, when reflecting on
organizational events through narrative, assume a managerial
identity that reflects current dominant discourse about what a
manager should ‘‘be’’. In doing so they reject other possible
discourses that offer alternatives, not only to managerial ‘‘being’’,
but also to what management and organizations might reflect and
represent. The paper also, however, recognizes that some
managers reject this identity and its implications for organizational
activity.
Research limitations/implications – The paper suggests that
managerial identity is partly a product of a dominant discursive/
ideological formation rather than individual choice. Although
managers may reject this interpellation creating an alternative is
constrained by the regime of truth that prevails about what
management is at any given time. The approach might be
considered overly deterministic in its view of managerial identity.
Originality/value – The paper extends the understanding of
managerial identity and how it is portrayed through narrative by
using a dialogical approach to interpretation.
Keywords Managers, Narratives, Work identity
87
Quality Assurance in
Education
Rapid Prototyping
Journal
Outstanding Paper
Outstanding Paper
Quality assurance in post-secondary
education: the student experience
Effect of height to width ratio on the dynamics
of ultrasonic consolidation
Dennis Chung Sea Law
James M. Gibert
Caritas Francis Hsu College, Hong Kong
Abstract
Eric M. Austin
Purpose – A major focus of the recent research into the quality of
post-secondary education is the centrality of the student
experience. The purpose of this paper is to review the literature on
studies addressing such a focus to shed light on how quality
assurance (QA) practices can be improved.
Design/methodology/approach – The paper reviews some of the
approaches to addressing the quality issues from the viewpoints of
students’ evaluations of teaching effectiveness, students’
programme experiences, students’ total experiences, student
satisfaction and service quality, and some of the quantitative
instruments that have been developed for measuring the respective
constructs.
Findings – The employment of student surveys using self-report
inventories/questionnaires with established reliability, validity and
diagnostic power has the potential to transform both the external
and internal quality-monitoring mechanisms now being practiced in
post-secondary education, and help shift the focus of QA activities
more to the enhancement-led views.
Originality/value – To cope with the complexity of the education
system and to get quality into it, this paper promotes the practice of
conducting student surveys by taking reference from the relevant
research literature and adopting a rigorous approach to developing
and improving data-collection instruments to tap into the students’
experiences, so that the QA activities of educational institutions are
research informed, evidence based and enhancement led.
Keywords Higher education, Students, Customer services quality,
Customer satisfaction, Quality assurance
CSA Engineering, Inc., Albuquerque, New Mexico, USA
QAE
RPJ
Volume 18 Number 4, 2010, pp. 250-70
Editor: John F. Dalrymple
Volume 16 Number 4, 2010, pp. 284-94
Editor: Ian Campbell
Georges Fadel
Abstract
Purpose – The purpose of this paper is to focus on the changing
dynamics of the ultrasonic consolidation (UC) process due to
changes in substrate geometry. Past research points to a limiting
height to width ranging from 0.7 to 1.2 on build features.
Design/methodology/approach – Resonances of a build feature
due to a change in geometry are examined and then a simple
non-linear dynamic model of the UC process is constructed that
examines how the geometry change may influence the overall
dynamics of the process. This simple model is used to provide
estimates of how substrate geometry affects the differential motion
at the bonding interface and the amount of energy emitted by friction
change due to build height. The trends of changes in natural
frequency, differential motion, and frictional energy are compared to
experimental limits on build height.
Findings – The paper shows that, at the nominal build, dimensions
of the feature the excitation caused by the UC approach two
resonances in the feature. In addition trends in regions of changes
of differential motion, force of friction, and frictional energy follow the
experimental limit on build height.
Originality/value – This paper explores several aspects of the UC
process not currently found in the current literature: examining the
modal properties of build features, and a lumped parameter
dynamic model to account for the changes in the substrate
geometry.
Keywords Construction engineering, Friction, Geometry,
Substrates, Ultrasonics
88
Records Management
Journal
Reference Services
Review
Outstanding Paper
Dr Ilene F. Rockman Award
In memoriam and in recognition of Dr Ilene F. Rockman,
Editor of Reference Services Review 1985-2005.
Dr Rockman was a tireless advocate for integrating
information literacy into the higher education curriculum.
She was active nationally and locally as a speaker,
author and consultant. She held leadership positions
within the American Library Association, the Association
of College and Research Libraries (ACRL, and its
California chapter), and the Reference and User
Services Association.
The records-risk nexus: exploring the
relationship between records and risk
Victoria L. Lemieux
School of Library, Archival and Information Studies,
University of British Columbia, Vancouver, Canada
Abstract
Purpose – This paper seeks to explore the nexus between records
and risks. It briefly traces different conceptualizations and the
historical evolution of risk and risk management and analyzes
discourse on risk and the use of risk management in the field of
records management and allied disciplines such as archives and
information science.
Design/methodology/approach – The methodological approach
involves searching for and extracting for analysis references to
‘‘risk’’ in articles from well-known journals and subjecting the 248
references to a visual analysis.
Findings – The visual analysis reveals 15 distinct, and in some
cases conceptually related topics or categories of articles on risk.
These are analysed further to create a typology of seven distinct
topics of discourse defining the records-risk nexus in the sampled
literature.
Originality/value – This paper contributes an analysis of the
literature on records and risk that defines the nexus between the two
subjects, presents a typology of discourse on the records-risk
nexus, and demonstrates the use of an innovative methodology
(visual analysis) for analysis of large sets of bibliographic data.
Keywords Records management, Risk management
Outstanding Paper
What net generation students really want:
determining library help-seeking preferences
of undergraduates
Lizah Ismail
Marywood University Library, Scranton,
Pennsylvania, USA
Abstract
Purpose – Many academic libraries are trying a variety of
innovative services to meet net generation users ‘‘on their own turf’’
and ‘‘on their own terms’’. This paper aims to address the need for
academic libraries to determine the wants and preferences of their
institution’s own net generation students before launching any new
service that could be costly and ineffective, and to discuss a method
for doing so.
Design/methodology/approach – An online survey of
undergraduates was conducted at Marywood University to
investigate if the net generation profile – being technologically savvy
and desiring the quick and easy – applies to help-seeking
preferences at the library. Students were asked to rate their
preference for a variety of research assistance options such as
e-mail, IM, Facebook and librarian assistance outside the library.
Findings – Results of the study run counter to expectations, and
show that certain research assistance options, namely assistance
via chat, Facebook, and course management software, are not a
favorite among 18-22 year-olds at Marywood.
Research limitations/implications – Because of a low response
rate of about 10 percent, the library recognizes that it is not possible
to generalize these results to all undergraduates at Marywood.
However, findings do show an interesting trend that goes against
the net generation profile. Another survey is planned in conjunction
with focus groups.
Originality/value – The Marywood Library has discovered, through
a survey, that one size does not necessarily fit all when catering to
the net generation. Time, effort, and expense could be saved if
academic libraries conducted a similar study to determine the
preferences of their net generation students.
Keywords Library users, Reference services, Undergraduates,
User studies
RSR
RMJ
Editors: Eleanor Mitchell and
Sarah Barbara Watstein
Volume 20 Number 1, 2010, pp. 199-216
Editor: Julie McLeod
89
Review of Accounting
and Finance
Sensor Review
Outstanding Paper
Jack Hollingum Award
Named after Jack Hollingum, who was one of the
founding editors of Sensor Review as well as of our sister
journals Assembly Automation and Industrial Robot.
Over the years he wrote countless articles and remained
a regular contributor right up to having a stroke in April
2001.
Does the disclosure of corporate governance
structures affect firms’ earnings quality?
Jui-Chin Chang
Department of Accounting, School of Business,
Howard University, NW Washington,
District of Columbia, USA
Outstanding Paper
Huey-Lian Sun
A generic framework for colour texture
segmentation
Department of Accounting & Finance,
School of Business & Management,
Morgan State University, Baltimore, Maryland, USA
Padmapriya Nammalwar
Abstract
Purpose – The Sarbanes-Oxley Act (SOX) mandated a variety of
corporate governance mechanisms to improve the transparency of
financial reporting quality. This paper’s aim is to investigate whether
SOX’s recently mandated disclosure of corporate governance
structures affects the market’s perception of earnings
informativeness and firms’ earnings management.
Design/methodology/approach – Since the first compliant
disclosure of the Act would be found in firms’ 2002-2003 financial
reports, the authors retrieve the post-SOX data (pre-SOX data) from
the 2002 to 2003 (2001-2002) period. Further, the study adopts
Anderson et al.’s model to test the relations between earnings
informativeness, audit committee independence, and other
corporate governance variables. A similar mode is used by Chang
and Sun in their study of cross-listed foreign firms. To measure the
discretionary accruals, the authors adopt Kothari et al.’s model and
use the two-digit SIC code in the cross-sectional regression.
Findings – It is found that the market valuation of earnings
surprises is significantly higher for firms which disclose stronger
corporate governance functions. It is also found that the
effectiveness of corporate governance in monitoring earnings
management is improved after the mandated disclosure.
Originality/value – The empirical evidence shows that the quality of
accounting earnings is increased after the SOX’s mandated
disclosure, which strengthens the link between financial reporting
and corporate governance functions.
Keywords Corporate governance, Earnings, Financial reporting
Ovidiu Ghita
RAF
SR
Editors: C. Janie Chang and Janis Zaima
Paul F. Whelan
Vision Systems Group, School of Electronic Engineering,
Dublin City University, Dublin, UK
Abstract
Purpose – The purpose of this paper is to propose a generic
framework based on the colour and the texture features for colourtextured image segmentation. The framework can be applied to any
real-world applications for appropriate interpretation.
Design/methodology/approach – The framework derives the
contributions of colour and texture in image segmentation. Local
binary pattern and an unsupervised k-means clustering are used to
cluster pixels in the chrominance plane. An unsupervised
segmentation method is adopted. A quantitative estimation of colour
and texture performance in segmentation is presented. The
proposed method is tested using different mosaic and natural
images and other image database used in computer vision. The
framework is applied to three different applications namely, Irish
script on screen images, skin cancer images and sediment profile
imagery to demonstrate the robustness of the framework.
Findings – The inclusion of colour and texture as distributions of
regions provided a good discrimination of the colour and the texture.
The results indicate that the incorporation of colour information
enhanced the texture analysis techniques and the methodology
proved effective and efficient.
Originality/value – The novelty lies in the development of a generic
framework using both colour and texture features for image
segmentation and the different applications from various fields.
Keywords Image processing, Adaptive system theory,
Colours technology, Cluster analysis, Smoothing methods
90
Social Enterprise
Journal
Social Responsibility
Journal
Outstanding Paper
Conceptualising ethical capital in social
enterprise
Outstanding Paper
Mike Bull
From corporate social responsibility
awareness to action?
Manchester Metropolitan University, Manchester, UK
Rory Ridley-Duff
Caroline D. Ditlev-Simonsen
Centre for Corporate Responsibility,
BI – Norwegian School of Management,
Department of Public Governance, Oslo, Norway
Doug Foster
University of Surrey, Guildford, UK
Pam Seanor
Abstract
Purpose – The purpose of this paper is to describe how the term
‘‘corporate social responsibility’’ (CSR) is interpreted, introduced
and applied in corporations from the point of view of the person in
charge of this process, i.e. the translator.
Design/methodology/approach – A case study approach is
applied. Semi-structured interviews with those responsible for CSR
introduction in three different companies are conducted, based on
the knowledge transfer and translation theory (KTT). The content of
CSR reports issued by the three companies is also reviewed to
describe the CSR introduction process.
Findings – The findings suggest that the translator’s understanding
of the term CSR, as well as his or her position and motivation,
impacts the outcome of CSR introduction. Furthermore, the findings
reveal that introducing the term CSR into the corporate vocabulary
does not necessarily reflect changes in corporate activities.
Research limitations/implications – The cases were selected to
reflect differing corporate settings. However, for the purposes of
generalization, the findings should be tested on other companies
and in other countries.
Practical implications – The study and findings are useful for selfevaluation and benchmarking by other corporations.
Social implications – The study confirms that the growth in volume
and scope of CSR reports does not necessarily reflect the same
increase in CSR activities. In these cases, the main effect of CSR
introduction reflects increased openness about already ongoing
environmental and social activities.
Originality/value – Whereas most attention so far has been given
to how institutional pressure leads to CSR activities, the paper
reveals the importance of the individual translator’s interpretation of
institutional CSR pressure and how this subsequently becomes the
corporate CSR approach.
Keywords Social responsibility, Knowledge management,
Financial reporting
Abstract
Purpose – In popular culture, ethics and morality are topical,
heightened by recent attention to the banking industry and pay
awards, monopoly capitalism, global warming and sustainability.
Yet, surprisingly, little attention is given to these in the narrative of
the conceptualisation of social enterprise or social entrepreneurship
– nor in the academic research on the sector. Current
conceptualisations of social enterprise fail to fully satisfy the spirit of
the movement which advances a narrative that social enterprises:
are more like businesses than voluntary organisations; are more
entrepreneurial than public service delivery; use business models
but are not just in it for the money. A focus on the economic implies
a business model where deep tensions lie. A focus on social capital
offers a different frame of reference, yet both these
conceptualisations fail to fully identify the phenomenon that is social
enterprise. The objective of this paper is to fill that gap. Ethical
capital is offered here as an alternative and unrecognised
conceptualisation in the field of social enterprise.
Design/methodology/approach – This paper is exploratory in
nature – a tentative piece of theorising that brings together the
authors’ perspectives on ethical capital to offer a newframe of
reference on social enterprise. It sets out to investigate some of the
issues in order to provoke further research.
Findings – It is argued in the paper that the current ideology of the
neo-classical economic paradigm pursues interests towards the self
and towards the erosion of the moral basis of association. The
outcome leaves society with a problem of low ethical virtue. The
implications of this paper are that social enterprises maximise
ethical virtue beyond any other form of organisation and as such
hold great value beyond their missions and values.
Research limitations/implications – This paper starts the process
of intellectual debate about the notion of ethical capital in social
enterprises. The conclusions of this paper outline further research
questions that need to be addressed in order to fully develop this
concept.
Originality/value – This paper offers great value in the
understanding of social enterprise through fresh insight into its
conceptualisation. A critical perspective is adopted towards the
current literature. This paper sheds new light on an understanding of
the sector, providing practitioners, business support agencies and
academics alike with a conceptualisation that has not been explored
before.
Keywords Business ethics, Social capital, Non-profit organizations
SEJ
SRJ
Editor: Bob Doherty
Editors: David Crowther and Guler Aras
91
Society and Business
Review
Soldering & Surface
Mount Technology
Outstanding Paper
Outstanding Paper
Staff induction practices and organizational
socialization: a review and extension of the
debate
X-ray solder alloy volume measurement
(XSVM) in pin-in-paste technology (PIP)
Mihály Janózki
Elena P. Antonacopoulou
László Jakab
GNOSIS, University of Liverpool Management School,
Liverpool, UK
Wolfgang H. Güttel
Department of Electronics Technology, Budapest
University of Technology and Economics, Budapest,
Hungary
Institute of Human Resource and Change Management,
Johannes Kepler-University Linz, Linz, Austria
Abstract
Purpose – The purpose of this paper is to develop a novel
automatic and accurate measurement technique for the volume of
solder which is present in solder paste in pin-in-paste (PIP)
technology and a calculation algorithm for predicting solder joint
quality.
Design/methodology/approach – A new method is described for
accurately determining the volume of solder alloy in solder paste
that is present in and around the through hole, using X-ray
measurements (orthogonal view X-ray images, instead of angle
view), image processing and other calculations. In addition, various
calibration tool constructions are investigated and a method is
suggested for determining the calibration curve (for each solder
paste) of an X-ray machine.
Findings – A new calibration tool has been developed to accurately
measure the calibration curve of X-ray machines. Based on several
tests, a fast and reliable image processing method for measuring
the average grey scale of each pasted through hole is described.
Numerous PIP solder joints have been created then analysed using
the methodology. To verify the efficiency of the described methods,
joints are soldered and inspected using cross-sectioning and X-ray
imaging.
Originality/value – Calibration curve measurement of an X-ray
machine is done with the help of the developed tool for PIP
technology. Orthogonal view X-ray images are used to measure the
volume of printed solder alloy (paste). During the image processing,
circle fitting has been simplified to line fitting.
Keywords X-rays, Solder, Alloys, Volume measurement,
Solder paste
Abstract
Purpose – Socialization is one of the fundamental processes that
define how collectivities emerge. Socialization underpins the social
structures that shape not only how social actors interact in
community but also the boundaries of action and the rules of
engagement. In the context of organizations, socialization is a
process that significantly shapes organization in the way core
practices shape how things are done and why they are done in
particular ways. This emphasis on consistency within and between
practices is seen to be greatly facilitated by specific practices like
staff induction. The purpose of this paper is to review the current
conceptual and empirical research on staff induction as a process of
organizational socialization and outlines some of the areas for future
research particularly if a social practice perspective is adopted.
Design/methodology/approach – The paper presents a
systematic review of the relevant literature on organizational
socialization and staff induction and outlines themes to which the
debate can usefully be extended.
Findings – This paper focuses on how staff induction practices
provide valuable insights about how social agents (especially
newcomers) get socialized in organizations.
Research limitations/implications – This paper provides a
foundation for the various staff induction practices that other papers
in this issue will be presenting. By outlining the current debate and
insights from previous empirical research on staff induction, the
objective is to extend the debate by outlining some new avenues for
research that papers in the special issue both respond to and further
explicate.
Originality/value – This paper explores staff induction and
organizational socialization as a practice that can provide new
insights into the dynamics of social interaction within organizations.
Keywords Induction, Organizational culture, Socialization
SBR
SSMT
Editor: Yvon Pesqueux
Editor: Martin Goosey
92
Strategy & Leadership
Structural Survey
Outstanding Paper
Outstanding Paper
Rethinking the organization: leadership for
game-changing innovation
Condition survey objectivity and philosophy
driven masonry repair: an increased
probability for project divergence?
Stephen Denning
Alan Mark Forster
Washington DC, USA
James Douglas
Abstract
Edinburgh, UK
Purpose – The paper aims to identify the lessons CEOs of large
established organizations need to learn to make continuous
innovation a part of the firm’s DNA. Instead of innovation and
organizational learning being the responsibility of a few iconoclastic,
courageous and rare individuals or departments, it needs to become
institutionalized as an organization-wide capability.
Design/methodology/approach – The author has drafted a lesson
plan for top managers based on the best practice suggestions for
introducing and fostering an innovation culture – pull management,
authentic and interactive communication and putting the customer
value zone at the center of the organization.
Findings – Pull management poses the complex challenge of
delivering steadily increasing value to customers and engaging
employees and customers in conversations. This is a radically
different business environment. It requires understanding and
mastering a radically different kind of management.
Practical implications – The management lesson plan: learn the
skills required to practice pull management, authentic and
interactive communication and putting the customer value zone at
the center of the organization.
Originality/value – The paper postulates that organization-wide
continuous innovation, which will be vital to survival in the coming
years, requires a radically new approach to management and the
learning of a completely new set of skills.
Keywords Communication management,
Continuous improvement, Innovation, Performance levels,
Workplace training
Abstract
Purpose – The assessment of a deteriorating masonry structure
should lead to an objective evaluation of condition. This process is,
however, inevitably subjective owing to human interpretation. The
condition of the substrate and the required repairs cannot be
guaranteed and may vary from building inspector to inspector. For
conservation works the determination of repairs is a function of
condition but also directly relates to the underpinning framework of
building conservation philosophy. These are also fundamentally
subjective. The combination of both condition survey subjectivity
and building conservation philosophy’s nebulous nature creates the
potential for project aesthetic and technical divergence. This paper
aims to examine this issue.
Design/methodology/approach – The paper presents a literature
review and hypothetical case studies.
Findings – It has been shown by various researchers that a visual
survey is subjective and is therefore prone to differences in
reporting. In addition, the application of building conservation
philosophy is seen through the perspective of the professional
specifying the repairs. The combination of these two factors leads to
the potential for significant project outcomes.
Originality/value – Subjectivity of evaluation of condition for
traditional masonry structures has been little studied by academics
and practitioners alike, and it is generally assumed that these yield
objective, rational data. This is not necessarily the case. The
application of building conservation philosophy to determine repair
strategies is also a subjective process. The combination of both may
lead to significant project divergence. These combined factors have
never previously been discussed.
Keywords Building conservation, Surveying, Maintenance
SL
SS
Editor: Robert Randall
Volume 28 Number 5, 2010, pp. 384-407
Editors: Mark Shelbourn and Michael Hoxley
93
Studies in Economics
and Finance
Supply Chain
Management
Outstanding Paper
Outstanding Paper
The 2007 crisis and countercyclical policy
Overseas sourcing decisions – the total cost of
sourcing from China
Joan O’Connell
K.W. Platts
Department of Economics, National University of Ireland,
Galway, Ireland
N. Song
University of Cambridge, Cambridge, UK
Abstract
Purpose – The purpose of the paper is to outline the global financial
and economic crisis that began in 2007, together with the
macroeconomic policy changes that were put in place as a result.
Design/methodology/approach – The content is partly descriptive
and partly analytical.
Findings – The paper sets out the history of the financial and
economic crisis to date.
Originality/value – This is determined by the subject matter, and
consists mainly in the manner in which the material is presented.
Keywords: Credit institutions, Economic cycles, Housing,
Recession, United States of America, World economy
Abstract
Purpose – Although cost savings are found by many researchers to
be a major reason for sourcing from China, the actual cost savings
may not be as great as expected. This paper aims at studying and
comparing the true cost of sourcing from China and companies’
perceptions of the total cost of their China sourcing projects.
Design/methodology/approach – This research comprises six
case studies and a mailed survey to 201 UK manufacturers with the
experience of global sourcing from China. Comparisons of the
findings from the cases and the survey are made.
Findings – The findings provide a comprehensive analysis of the
total costs of outsourcing from China. Additional costs (additional to
the quoted price), found from in-depth case studies, averaged 50
per cent of the quoted price. The perception of additional costs,
found from a survey, averaged 25 per cent of the quoted price.
Taken together, these findings suggest that companies generally do
not comprehensively measure the costs of global sourcing, and
significantly underestimate the true costs incurred.
Practical implications – This has implications for decision making
and ultimately profitability, and the paper suggests that more
attention is paid to measuring the actual total acquisition costs. It
confirms the benefit of a comprehensive cost framework, as a
checklist that will prompt companies to think about all the possible
sources of cost when sourcing globally. This should both guide their
decision making, and also act to identify possible cost reduction
activities.
Originality/value – This research is the first effort to establish the
total cost of sourcing from China and to compare this with
companies’ perceptions of the cost of such sourcing. It is valuable in
providing increased understanding of the sources and magnitudes
of the costs of sourcing from China.
Keywords Case studies, China, Outsourcing, Surveys
SEF
SCM
Volume 27 Number 2, 2010, pp. 148-60
Editors: Mahendra Raj and Hamid Uddin
Volume 15 Number 4, 2010, pp. 320-31
Editors: Beverly A. Wagner
94
Sustainability
Accounting,
Management and
Policy Journal
Team Performance
Management
Outstanding Paper
Outstanding Paper
Market reactions to the first-time issuance of
corporate sustainability reports: evidence that
quality matters
Global teams: a network analysis
Nicola Berg
University of Hamburg, Hamburg, Germany
Ronald P. Guidry
Dirk Holtbrügge
Dennis M. Patten
Department of International Management,
University of Erlangen-Nuremberg, Nuremberg,
Germany
Illinois State University, Normal, Illinois, USA
Abstract
Purpose – The paper attempts to determine whether market
participants see value in the corporate choice to begin publishing a
standalone sustainability report. It also seeks to investigate whether
differences in market reactions are associated with the quality of the
sustainability report.
Design/methodology/approach – The paper uses standard
market model methods to isolate the unexpected change in market
returns in the period surrounding the announcement of the release
of a first-time sustainability report.
Findings – The paper finds, on average, no significant market
reaction to the announcement of the release of the sustainability
reports. However, in cross-sectional analyses, it is found that
companies with the highest quality reports exhibited significantly
more positive market reactions than companies issuing lower
quality reports. These results hold when we control for firm size and
membership in socially exposed industries.
Research limitations/implications – The paper examines only the
US firms and the measure of quality is based on an assessment of
the extent to which reports provide disclosures recommended by
the Global Reporting Initiative. The sample is also relatively small.
Finally, the analysis examines perceived value for only one potential
stakeholder group – shareholders. Future research could address
any of these shortcomings.
Practical implications – The evidence suggests that companies
seeking value from their sustainability reporting need to carefully
consider the quality of their presentations.
Originality/value – The finding that quality of sustainability
reporting is important to investors provides valuable evidence to
support improvements in the implementation of sustainability
accounting and reporting.
Keywords Corporate social responsibility, Market forces, Reports,
Sustainable development
Abstract
SAMPJ
TPM
Editor: Carol Adams
Volume 16 Number 3/4, 2010, pp. 187-211
Editor: Fiona Lettice
Purpose – In the last few years, several empirical studies about the
determinants and success factors of global teams have been
published. While these studies show many interesting results, they
are often focused on single variables such as cultural homogeneity,
cooperation length, or task complexity, but rarely analyze the
complex relationships between these concepts. The aim of this
paper is to explore how members of global teams consider the
relevance of different determinants of their cooperation, these
determinants are interrelated, and how they influence team
performance.
Design/methodology/approach – In this paper, a network study of
global teams in the automotive and airline industries is presented.
Based on interviews with the members of nine teams in three
companies the software programs NVivo and UCINET were applied
for a construct causal network analysis of the relationships between
various team characteristics and their impact on team performance.
Findings – The study shows that the interaction of team members
from different cultures does not directly impact the productivity and
creativity of teams. This relationship is rather influenced by various
determinants such as task complexity, language skills,
communication media and intercultural training.
Research limitations/implications – A restriction of this study is its
regional concentration on teams with members from European
cultures. Future research should broaden this perspective and focus
on global teams with a more diverse composition in terms of culture.
For example, it would be interesting to know whether for global
teams in Asia, South America or Asia similar or different
determinants are relevant.
Originality/value – The study enhances the knowledge of the
complex interrelationships between various determinants of global
teams and their impact on team performance. A major
methodological contribution is the analysis of real teams, enabling a
far more realistic picture than previous experimental studies
conducted in this area that deal with simulated teams, whose
members do not have a shared past nor a shared future.
Keywords Globalization, Team working, Networking,
Team performance, Cross-cultural management
95
The Bottom Line
The Electronic Library
The international journal for the application of
technology in information environments
Outstanding Paper
Outstanding Paper
Narrative-based library marketing: selling your
library’s value during tough economic times
Assessment of taxonomy building tools
Abdus Sattar Chaudhry
Michael A. Germano
John F. Kennedy Memorial Library,
California State University, Los Angeles, California, USA
Department of Library and Information Science,
College of Social Sciences, Kuwait University,
Kuwait City, Kuwait
Abstract
Abstract
Purpose – Managing through crises, especially economic ones,
represents both peril and opportunity. Libraries of all types, whether
academic, special or public, would benefit from an infusion of
marketing activity in the current economic climate. Such marketing
need not be resource-intensive but must be relevant to specific user
populations. In order to reap the greatest rewards while expending
the least effort or resources, adopting a narrative or story-based
marketing message that develops and reinforces a consistent value
proposition can improve patron experience by speaking in a
language that resonates with them regarding services and
resources that may be unclear or altogether unknown. This paper
aims to discuss current trends in developing narrative or storybased marketing that focuses on customer needs and applies it to
library marketing specifically.
Design/methodology/approach – The paper discusses of current
trends informed by current marketing scholarship and draws upon
the author’s prior experience in sales and marketing as a vendor for
LexisNexis.
Findings – Adopting a narrative-based marketing plan for libraries
of all kinds, one that is based upon a specific user population’s
needs and expectations, can promote a notion of increased value
as well as an overall sense of being indispensable and critical to
those patrons. The ultimate goal is a demonstrable strengthening of
support from user populations that will translate into avoidance of
deeper or ongoing cuts during the current economic climate. Further
benefits also include the ability to identify and target users and
groups for fundraising opportunities while improving library
personnel morale based upon the increased, generalized
perception of the library’s value within the broader organization or
community.
Practical implications – Based upon years of sales and marketing
experience, the author takes a practical and seasoned approach to
creating a marketing plan that draws upon little to no resources but
is compelling in its tailored and targeted approach that uses
identifiable language to reinforce and describe specific user-driven
needs.
Originality/value – The paper provides recommendations for
developing, creating and executing a narrative or story-based
marketing plan that speaks to users in the language and needs
most critical to them while highlighting resources and services that
may not be currently valued or even known.
Keywords Academic libraries, Public libraries, Services marketing,
Special libraries, Strategic marketing
Purpose – The main objective of the paper is to assess selected
taxonomy building tools to review their features and capabilities for
supporting development and deployment of taxonomy functions.
Design/methodology/approach – A checklist of desirable features
and capabilities of taxonomy tools was used for assessment
focusing on development, deployment, display, and information
environment supported. White papers and product information
datasheets on vendor sites were consulted to analyze features and
capabilities of selected taxonomy tools.
Findings – The review indicates that more than 50 per cent of the
selected tools support automatic and hybrid taxonomy building;
about 80 per cent allow import and export of taxonomies and
vocabularies; and all tools reviewed support classification and
tagging. User interfaces, for maintenance, and display in facets, are
supported by some tools, while, some have also integrated other
visualization tools, or modules to provide clear representation of
contents, and relationships.
Research limitations/implications – Analysis is based on review
of white papers and product information sheets and is therefore
limited to indication of availability features and capabilities. The
review does not assess performance of tools which would require
use of tools and feedback from actual users.
Practical implications – The checklist used for assessment
provides a useful template for organizations interested in assessing
tools for taxonomy implementation. A summary of features and
capabilities of selected taxonomy tools may also be useful in
selecting tools for taxonomy application projects.
Originality/value – Little research has been reported in the
literature on assessment methodology and evaluation of taxonomy
tools. This study makes a good contribution to the literature on this
important aspect of research and makes available useful practical
information as well.
Keywords Classification schemes, Information strategy, Knowledge
management, Knowledge organizations
BL
EL
Editor: Bradford Lee Eden
Volume 28 Number 6, 2010, pp. 769-88
Editor: David Raitt
96
The TQM Journal
Tourism Review
Outstanding Paper
Outstanding Paper
Integrated lean TQM model for global
sustainability and competitiveness
The impact of image congruence between
sport event and destination on behavioural
intentions
(formerly The TQM Magazine)
Samuel K.M. Ho
Coventry University, Coventry, UK and
Hang Seng School of Commerce, Shatin, Hong Kong
Kirstin Hallmann
Abstract
Institute of Sport Economics and Sport Management,
German Sport University Cologne, Cologne, Germany
Christoph Breuer
Purpose – The purpose of this paper is to explore an integrated
total quality management (TQM) model for global sustainability.
Design/methodology/approach – It has been well-recognised that
Japanese firms compete in quality, cost and speed of delivery. Over
the last century, the Japanese have formalised the technique and
call it ‘‘5S’’ Practice. Through his research in Japan under the
‘‘Oshikawa Fellowship’’ of the Asian Productivity Organisation in
1988, the author has re-defined the name as ‘‘the 5-S’’ and
developed the world’s first 5-S Audit Checklist. Recently, in the
wake of the soaring oil prices, the author developed another
Checklist on Lean 5-S, aiming at minimising wastage of all kinds.
Thus, the author adds another dimension to the Japanese
competitiveness trio above – environment. Since 1993, the author
has used the proprietary 5-S Checklist for training and consultancy
in no less than ten countries with over 100,000 persons from around
8,000 organisations worldwide. On the other hand, HKSAR takes
the lead in the global oil energy consumption/GPD. The experience
is shared in this paper.
Findings – On entering into year 2008, the price of oil soared to
US$148/barrel, and kept rising. This calls for the pressing need for
lean, the most important word for any organisation in the
contemporary world. By now, the oil crisis seems to be over.
Unfortunately, it has ignited the financial tsunami, a much bigger
problem than the oil crisis, which we can live with. The lean
management model proposed in this paper has shown some
evidence to help organisations overcome the damages caused by
the financial tsunami.
Research limitations/implications – As the Integrated Lean TQM
Model has only been tested in HKSAR, China and Japan, interested
academics and related parties are invited to join in to validate this
model for the global sustainability and competitiveness.
Originality/value – The greatest contribution to the field of TQM in
this paper are the two checklists created, each of them with 50
checkpoints, and tested by the author. When used properly, these
two checklists are the corner stones for competitiveness and global
sustainability in resources management.
Keywords Lean production, Modelling, Productivity rate,
Sustainable development, Total quality management
Abstract
Purpose – The purpose of this paper is to investigate the influence
of image congruence between sport events and their hosts as
perceived by sport tourists on future visits to the destination,
respectively the sport event.
Design/methodology/approach – In order to measure image
congruence an indirect, multi-attributive measure was chosen –
using a self-administered questionnaire distributed to sport tourists
at six different sport events in Germany – so as to be able to
investigate the two images first separately and second to construct
an independent fit measure using the absolute differences of
corresponding items. Logistic regression analyses evaluated
dependencies between image congruence, location components
and socio-demographic aspects on behavioural intentions.
Findings – The results show that the overall models are significant
and that certain elements such as the affinity of atmosphere do play
a central role in predicting future visits.
Research limitations/implications – A research limitation could
arise due to the sample because almost all sport tourists were
German. A more international sample might have shown different
results. Future research should analyse samples of different sports
concluding whether the sport performed influences behaviour, too.
Practical implications – Some practical implications with respect
to the kind of appeal towards sport tourists are given.
Originality/value – This paper shows that not only separated
images affect future behaviour but that the perceived fit between two
actually distinct images influences behaviour as well.
Keywords Germany, Product image, Sporting events, Tourism
TQM
TR
Volume 22 Number 2, 2010, pp. 143-58
Editor: Alex Douglas
Editors: Thomas Bieger and Christian Laesser
97
Training &
Management
Development
Methods
Transforming
Government: People,
Process and Policy
Outstanding Paper
Outstanding Paper
Entertainment, engagement and education in
e-learning
E-government adoption in Cambodia: a partial
least squares approach
Poushali Chatterjee
Sinawong Sang
TATA Interactive Systems, India
National ICT Development Authority (NiDA),
Phnom Penh, Kingdom of Cambodia
Abstract
Jeong-Dong Lee
Purpose – This paper seeks to examine whether training is more
effective when it includes an element of entertainment.
Design/methodology/approach – The paper investigates the
connections between entertainment and engagement and
entertainment and creativity. It explores why some training
managers fear including an element of entertainment in their
programmes. It also describes how entertainment-based
programmes score over others. It also considers what is the ‘‘right’’
amount of entertainment to include in training programmes and the
circumstances to consider when making this judgement.
Findings – The paper argues that entertainment is an important
element in e-learning programmes and is needed for all age groups.
It can stimulate learners’ minds and get them involved in the
training. The ‘‘right’’ amount of entertainment depends on the
audience and on the content being taught.
Practical implications – The paper advances the view that
including an entertainment element in training can help people to
have more fun while learning, and help organizations to achieve
learning objectives by stealth.
Social implications – The paper highlights the particular value of
entertainment in delivering boring, difficult-to-remember content, or
training to learners with a short attention span or lower levels of
educational achievement.
Originality/value – The paper forms an interesting, well-researched
and cogently argued piece on the value of including an element of
entertainment in training programmes.
Keywords Entertainment, Computer based learning,
Learning methods, Training methods
Jongsu Lee
Technology Management, Economics, and Policy
Program (TEMEP), Seoul National University, Seoul,
Republic of Korea
Abstract
Purpose – The purpose of this paper is to investigate factors
influencing end-user acceptance and use of government
administration information system (GAIS).
Design/methodology/approach – A conceptual structural model of
end-user acceptance and use of the GAIS was developed with
technology acceptance model as a theoretical background and
tested using a structural equation modeling with partial least
squares (PLS) approach on a data collected from a survey among
112 public officers in 12 ministries in Cambodia.
Findings – The results indicate that the factors influencing end-user
adoption of the GAIS are significantly affected by perceived
usefulness, relative advantage, and trust. Perceived usefulness of
the GAIS is directly affected by subjective norm, image, output
quality, and perceived ease of use.
Practical implications – The results are of practical significance to
all those interested in this area, mainly the government policy
makers and practitioners in Cambodia’s public services.
Originality/value – The paper is the first to investigate end-user
adoption of the GAIS. It is unique to Cambodia. It adds to the limited
literature in e-government in Cambodia. Simultaneously, the PLS
approach use in this study is quite unique with government
information system research. As such, it contributes to the
methodology development in the government information system
research field.
Keywords Government, Information systems, Innovation,
Communication technologies, User studies, Cambodia
TMDM
TG
Volume 24 Number 6, 2010, pp. 6.01-6.22
Editor: David Pollitt
Editor: Zahir Irani
98
VINE
The journal of information and knowledge
management systems
Worldwide Hospitality
and Tourism Themes
Outstanding Paper
Outstanding Paper
Six tenets for developing an effective
knowledge transfer strategy
Does sustainable tourism offer solutions for
the protection of the Amazon rainforest in
Suriname?
Stephen McLaughlin
School of Business and Management,
Harrold A. Sijlbing
Abstract
Abstract
Purpose – The purpose of this article is to identify common traits
amongst complex, knowledge-intensive organizations in their
approach to managing their core business processes in a way that
maximises knowledge transfer along these processes.
Design/methodology/approach – The research follows an
empirically-based multiple case study approach across six national/
multi-national knowledge-based organizations. A core-complex
process was identified within each organization, and key employees
along the respective process where interviewed concerning the
manner in which the processes were managed and modified.
Findings – Those organizations that identified their core business
processes as being responsive and flexible could be shown to adopt
common traits in their approach to ensuring continued performance
related knowledge transfer. However, those that had lessresponsive processes seemed to share similar issues; failure to
align their knowledge strategy to their process development and
failure to engage end-users throughout the process life cycle.
Research limitations/implications – The findings are based on a
limited sample size of six organizations, and the nature of the
findings are presented in an inductive-theory building way.
Therefore, the findings are not presented as a final position, but as a
starting point for further research into complex, knowledge transfer
intensive business process development and design.
Practical implications – From the findings, six tenets that all of the
more successful organizations follow.
Originality/value – Within any dynamic organization core business
processes are under pressure to perform within a constantly
changing business environment. These processes can be viewed
as knowledge-pathway, therefore, it is important to understand how
an organization can continue to re-shape processes in a way that
continues to support performance related knowledge transfer.
Keywords Knowledge transfer, Process management, Innovation,
Supply chain management
Purpose – The purpose of this paper is to provide an overview of
the tourism sector in Suriname drawing attention to some key
initiatives for conservation and protection of the rainforest in
Suriname. The paper also identifies the principal prospects,
challenges, and weaknesses that attend both the planning and
management of tourism in Suriname.
Design/methodology/approach – The paper analyzes and draws
evidence from articles, research papers, scholarly publications and
official documents and supplements those findings with interviews
with key officials and actors in the tourism sector. The paper reflects
a balance of multiple perspectives in its investigation of the role of
sustainable tourism initiatives in the effort to protect the rainforest of
the Amazon region of Suriname.
Findings – Suriname has been making strong efforts to expand the
management of the area of forest that is under protection despite
the increasing encroachments from mining activities. Apart from
those challenges on the ground, there are also challenges of an
institutional nature in the weak regulations and legislative framework
necessary to conserve and protect rainforests through sustainable
tourism activity.
Practical implications – As the tourism authorities of Suriname
plan to accelerate growth in the tourism sector and to double arrivals
within the next three years, the issues addressed in this paper
relating to sound rainforest management and most sustainable
tourism practices should not escape the attention of tourism
planners in Suriname.
Originality/value – Suriname promotes itself as ‘‘the beating heart
of the Amazon’’. This paper reveals some of the strong sustainability
credentials of Suriname that have also received world recognition
even as it presents a sobering picture of the clear and present
threats to that sustainable future.
Keywords Tourism, Tourism development,
Sustainable development, Conservation, Forests, Suriname
VINE
WHATT
Volume 40 Number 2, 2010, pp. 153-182
Editors: Frada Burstein and Rongbin W.B. Lee
Volume 2 Number 2, 2010, pp. 192-200
Editor: Richard Teare
Santour Foundation, Paramaribo, Suriname
99
Young Consumers
Insight and Ideas for Responsible Marketers
Outstanding Paper
Applying lead user theory to young adults
N. Oosterloo
Groningen, The Netherlands
J. Kratzer
Fakultät VII Wirtschaft und Management,
Institut für Technologie und Management,
Technische Universität Berlin, Berlin, Germany
M.C. Achterkamp
Department of Marketing, University of Groningen,
Groningen, The Netherlands
Abstract
Purpose – The purpose of this paper is to identify lead users within
social networks of young adults between 14 and 17 years of age.
Design/methodology/approach – A questionnaire and the
SAGS-method were used to collect data within seven high schools
in the north of The Netherlands. These data were used to
empirically test five hypotheses using the variables which could
enable the identification of lead users. A multiple regression
analysis was used to test the predictive value of the variables. The
analysis was complemented with a qualitative analysis of the
collected data.
Findings – The main characteristics which identify lead users
among adults can also be used with young adults. Those young
adults who are more likely to be a lead user, are more ahead of a
trend and have a higher amount of expected benefit. They also
display more expertise than other young adults.
Research limitations/implications – The variable of perceived
information benefits could complement the variables used for
identifying lead users among young adults, but further research is
necessary. Because the focus is on only one specific product, the
generalizability of the results from this research is limited. Further
research should include different products or services in different
domains of interest. The variables of perceived information benefits
and efficiency did not have a significant positive relation with lead
userness, but further research is needed.
Practical implications – The identification of lead users could be
valuable to organizations that focus on young adults in the age
range 14 to 17 years and could lead to significant commercial
benefits. Young adults are a large potential market and the
identification of lead users within this target group could help
organizations.
Originality/value – Research on lead user theory is mainly focused
on adults or organizations. This article tries to fill this research gap
by focusing on young adults. It is an extension of the research of
Kratzer and Lettl, Kunst and Kratzer and Molenmaker et al. who
focused on children from eight to 12 years old.
Keywords Innovation, Marketing strategy, Social networks,
Young adults
YC
Editor: Brian Young
100
Highly Commended Awards 2011
Accounting, Auditing & Accountability Journal
Anglo-American capitalism: the role and potential role of social accounting
David Collison, Colin Dey, Gwen Hannah and Lorna Stevenson
Vol. 23 No. 8, 2010
Accounting and visual cultural studies: potentialities, challenges and prospects
Judy Brown
Vol. 23 No. 4, 2010
Accounting Research Journal
The equity and efficiency of the Australian share market with respect to
director trading
Katherine Uylangco, Steve Easton and Robert Faff
Vol. 23 No. 1, 2010
Value relevance of alternative accounting performance measures:
Australian evidence
Ahsan Habib
Vol. 23 No. 2, 2010
Are socially responsible investment markets worldwide integrated?
Eduardo Roca, Victor S.H. Wong and Gurudeo Anand Tularam
Vol. 23 No. 3, 2010
Agricultural Finance Review
Tax-deferred exchanges of farmland: theory and evidence from federal tax
data
James M. Williamson, Michael P. Brady and Ron Durst
Vol. 70 No. 2, 2010
Anti-Corrosion Methods and Materials
Acid-dyes as corrosion inhibitors for mechanically pretreated aluminium
I. Tsangaraki-Kaplanoglou, A. Kanta, S. Theohari and V. Ninni
Vol. 57 No. 1, 2010
Oxidation and electrochemical corrosion performance of Ti3Al alloy with TiAl
coating
Yan Jun Xi, Yong Jun Liu, Zhi Xin Wang and Jin Bin Liu
Vol. 57 No. 1, 2010
Corrosion degradation of pipeline carbon steels subjected to geothermal plant
conditions
C. Miranda-Herrera, I. Sauceda, J. González-Sánchez and N. Acuña
Vol. 57 No. 4, 2010
Quantitative analysis of the effect of coarse aggregate diffusivity on
reinforcing steel corrosion initiation with a finite element model
Hui Yu and William H. Hartt
Vol. 57 No. 2, 2010
101
Asia-Pacific Journal of Business Administration
Confucian moral roots of citizenship behaviour in China
Yong Han
Vol. 2 No. 1, 2010
Psychological capital and authentic leadership: measurement, gender, and
cultural extension
Arran Caza, Richard P. Bagozzi, Lydia Woolley, Lester Levy and
Brianna Barker Caza
Vol. 2 No. 1, 2010
Asian Journal on Quality
A study on the difference of supply chain performance from the fitness
between competitive priorities and supplier selection criteria
Jeong Soo Park and Deok Shin Chang
Vol. 11 No. 2, 2010
Aslib Proceedings
Repositories and journals: are they in conflict? A literature review of relevant
literature
David J. Brown
Vol. 62 No. 2, 2010
Forms, effects, function: LIS students’ attitudes towards portable e-book
readers
M. Cristina Pattuelli and Debbie Rabina
Vol. 62 No. 3, 2010
Assembly Automation
Technology review for mass customisation using rapid manufacturing
Daniel Eyers and Krassimir Dotchev
Vol. 30 No. 1, 2010
Fundamental mindset that drives improvements towards lean production
Yuji Yamamoto and Monica Bellgran
Vol. 30 No. 2, 2010
A flexible joints microassembly robot with metamorphic gripper
Luca Bruzzone and Giorgio Bozzini
Vol. 30 No. 3, 2010
Baltic Journal of Management
Management orientation and export performance: the case of Norwegian ICT
companies
Carl Arthur Solberg and Ulf H. Olsson
Vol. 5 No. 1, 2010
Building organizational trust in a low-trust societal context
Raminta Pucetaite, Anna-Maija Lämsä and Aurelija Novelskaite
Vol. 5 No. 2, 2010
102
Benchmarking
An empirical study of total quality management in engineering educational
institutions of India: perspective of management
Begum Sayeda, Chandrasekharan Rajendran and Prakash Sai Lokachari
Vol. 17 No. 5, 2010
Mitigating resisting forces to achieve the collaboration-enabled supply chain
Stanley E. Fawcett, Gregory M. Magnan and Amydee M. Fawcett
Vol. 17 No. 2, 2010
Benchmarking the service quality of ocean container carriers using AHP
Vanumamalai Kannan
Vol. 17 No. 5, 2010
Brand familiarity and tasting in conjoint analysis: an experimental study with
Croatian beer consumers
Marija Cerjak, Rainer Haas and Damir Kovačić
Vol. 112 No. 6, 2010
Business Process Management Journal
Open process innovation: the impact of personnel resource scarcity on the
involvement of customers and consultants in public sector BPM
Bjoern Niehaves
Vol. 16 No. 3, 2010
Reflections on the modularity of business process models: the case for
introducing the aspect-oriented paradigm
Claudia Cappelli, Flávia Maria Santoro, Julio Cesar Sampaio do Prado Leite,
Thais Batista, Ana Luisa Medeiros and Clarissa S.C. Romeiro
Vol. 16 No. 4, 2010
Incorporating business process management into RFID-enabled application
systems
Xiaohui Zhao, Chengfei Liu and Tao Lin
Vol. 16 No. 6, 2010
Campus-Wide Information Systems
Plasticity: the online learning environment’s potential to support varied
learning styles and approaches
Susan L. Greener
Vol. 27 No. 4, 2010
Career Development International
Satisfaction with mentoring relationships: does gender identity matter?
Rowena Ortiz-Walters, Kimberly-Ann Eddleston and Kathleen Simione
Vol. 15 No. 2, 2010
Migration and career success: testing a time-sequenced model
Nithya Tharmaseelan, Kerr Inkson and Stuart C. Carr
Vol. 15 No. 3, 2010
103
Work schedule, work schedule control and satisfaction in relation to
work-family conflict, work-family synergy, and domain satisfaction
Nicholas J. Beutell
Vol. 15 No. 5, 2010
China Agricultural Economic Review
Achieving food security in China: past three decades and beyond
Zhangyue Zhou
Vol. 2 No. 3, 2010
Borrowing amongst friends: the economics of informal credit in rural China
Calum G. Turvey, Rong Kong and Xuexi Huo
Vol. 2 No. 2, 2010
Circuit World
Gigabit data transmission with a novel flexible printed circuit structure
Yu-Chang Pai and Shou-kuo Sogo Hsu
Vol. 36 No. 4, 2010
Printing technology for ubiquitous electronics
Jayna R. Sheats, David Biesty, Julien Noel and Gary N. Taylor
Vol. 36 No. 2, 2010
Development of an ultra-small micro drill bit for packaging substrates
Lianyu Fu and Qiang Guo
Vol. 36 No. 3, 2010
Clinical Governance
Catheter-related blood stream infection (CRBSI) in TPN patients: benefit of
an educational programme and multimodal expression of CRBSI incidence
Criona M. Walshe, Kevin S. Boner, Jane Bourke, Rosemary Hone,
Maureen Lynch, Liam Delaney and Dermot Phelan
Vol. 15 No. 4, 2010
A pragmatic model for evidence-based guideline development in hospitals
Tari Turner, Claire Harris and Sally Green
Vol. 15 No. 4, 2010
Is inadequate response to whistleblowing perpetuating a culture of silence in
hospitals?
Linda Moore and Eilish McAuliffe
Vol. 3 No.15, 2010
Collection Building
Collaborative collection development: a Canadian-Indonesian initiative
Andre P. Bolduc
Vol. 29 No. 4, 2010
Electronic collection growth: an academic library case study
Diana Kichuk
Vol. 29 No. 2
104
The availability of e-books: examples of nursing and business
Sarah Pomerantz
Vol. 29 No. 1, 2010
COMPEL
Discontinuous Galerkin time-domain solution of Maxwell’s equations on
locally refined grids with fictitious domains
A. Bouquet, C. Dedeban and S. Piperno
Vol. 29 No.3, 2010
Proposal of electromagnetic spherical actuator with 3-DOF
Shohei Ikejiri, Katsuhiro Hirata and Shuhei Maeda
Vol. 29 No. 4 , 2010
Simulation of wave propagation effects in machine windings
Herbert De Gersem, Olaf Henze, Thomas Weiland and Andreas Binder
Vol. 1 No. 29, 2010
Competitiveness Review
Canada’s global and business competitiveness: competition policy reform in
a changing world
Moses N. Kiggundu and Aareni Uruthirapathy
Vol. 20 No.4, 2010
Emerging logics of competition: paradigm shift, fantasy, or reality check?
Aseem Kinra and Imoh Antai
Vol. 20 No. 2, 2010
Co-opetition: a source of international opportunities in Finnish SMEs
Sören Kock, Johanna Nisuls and Anette Söderqvist
Vol. 20 No. 2, 2010
Construction Innovation
Using ANP priorities with goal programming in optimally allocating marketing
resources
Gul Polat
Vol. 10 No. 3, 2010
Corporate Communications
Towards a more dynamic stakeholder model: acknowledging multiple issue
arenas
Vilma Luoma-aho and Marita Vos
Vol. 15 No. 3, 2010
Creating esprit de corps in times of crisis: employee identification with values
in a Danish windmill company
Mona Agerholm Andersen
Vol. 15 No. 1, 2010
The acceptance of responsibility and expressions of regret in organizational
apologies after a transgression
Kristin M. Pace, Tomasz A. Fediuk and Isabel C. Botero
Vol. 15 No. 4, 2010
105
Corporate Governance
Stakeholder cohesion, innovation, and competitive advantage
Mario Minoja, Maurizio Zollo and Vittorio Coda
Vol. 10 No. 4, 2010
Deregulation and the stakeholder model
Eva Jansson
Vol. 10 No. 2, 2010
Globalization and governance for sustainability
Alberto Martinelli and Atle Midttun
Vol. 10 No. 1, 2010
critical perspectives on international business
Learning in multinational enterprises as the socially embedded translation of
practices
Florian Becker-Ritterspach, Ayse Saka-Helmhout and Jasper J. Hotho
Vol. 6 No. 1, 2010
Lost in translation? Culture, language and the role of the translator in
international business
John Blenkinsopp and Maryam Shademan Pajouh
Vol. 6 No. 1, 2010
A response to ‘‘Reflections on a global financial crisis’’
Robert Hudson and Sara Maioli
Vol. 6 No. 1, 2010
Cross Cultural Management
Organizational stress, psychological strain, and work outcomes in six national
contexts: a closer look at the moderating influences of coping styles and
decision latitude
Rabi S. Bhagat, Balaji Krishnan, Terry A. Nelson, Karen Moustafa Leonard,
David L. Ford Jr and Tejinder K. Billing
Vol. 17 No. 1, 2010
The meaning of job performance in collectivistic and high power distance
cultures: evidence from three Latin American countries
Otmar E. Varela, Elvira I. Salgado and Maria V. Lasio
Vol. 17 No. 4, 2010
Development and Learning in Organizations
A talent development framework: tackling the puzzle
Mark E. Haskins and George R. Shaffer
Vol. 24 No. 1, 2010
Awakened leaders: who are they and why do we need them?
Joan F. Marques
Vol. 24 No. 2, 2010
Designing leadership development initiatives: clarifying the why, who, what,
how and when
Shaun Killian
Vol. 24 No. 5, 2010
106
Disaster Prevention and Management
Living alongside a volcano in Baliau, Papua New Guinea
Jessica Mercer and Ilan Kelman
Vol. 19 No. 4, 2010
Education + Training
Effects of business internships on job marketability: the employers’
perspective
Jack Gault, Evan Leach and Marc Duey
Vol. 52 No. 1, 2010
Perceived learning outcomes in entrepreneurship education: the impact of
student motivation and team behaviour
Ulla Hytti, Pekka Stenholm, Jarna Heinonen and Jaana Seikkula-Leino
Vol. 52 No. 8/9, 2010
Theory and practice: the experience of marketing graduates
Simon Stephens, Camelia Gabriela Balan and Shaun Callaghan
Vol. 52 No. 6/7, 2010
Employee Relations
The changing nature of the traditional expatriate psychological contract
Judy Pate and Hugh Scullion
Vol. 32 No. 1, 2010
The exit coping response to workplace bullying: the contribution of inclusivist
and exclusivist HRM strategies
Premilla D’Cruz and Ernesto Noronha
Vol. 32 No. 2, 2010
Stereotyping of citizens in an expatriate-dominated labour market:
Implications for workforce localisation policy
Mohammed Al-Waqfi and Ingo Forstenlechner
Vol. 32 No. 4, 2010
Engineering Computations
Analytical trial function method for development of new 8-node plane element
based on the variational principle containing Airy stress function
Xiang-Rong Fu, Song Cen, C.F. Li and Xiao-Ming Chen
Vol. 27 No. 4, 2010
Virtual testing for the prediction of damping in joints
A. Caignot, P. Ladevèze, D. Nèron and J.-F. Durand
Vol. 27 No. 5, 2010
Neurocomputing strategies for solving reliability-robust design optimization
problems
Nikos D. Lagaros, Vagelis Plevris and Manolis Papadrakakis
Vol. 27 No. 7, 2010
107
Engineering, Construction and Architectural Management
Excellent contractor performance in the UK construction industry
Dave C.A. Butcher and Michael J. Sheehan
Vol. 17 No. 1, 2010
EuroMed Journal of Business
A chaos analysis for Greek and Turkish equity markets
Alper Ozun, Mike P. Hanias and Panayiotis G. Curtis
Vol. 5 No .1, 2010
The emergence of Chinese investment in Europe
Ruth Rios-Morales and Louis Brennan
Vol. 5 No. 2, 2010
European Journal of Innovation Management
Types of innovation, sources of information and performance in
entrepreneurial SMEs
Miika Varis and Hannu Littunen
Vol. 13 No. 2, 2010
Limits to the diffusion of innovation: a literature review and integrative model
Jason MacVaugh and Francesco Schiavone
Vol. 13 No. 2, 2010
Organizational culture as determinant of product innovation
Julia C. Naranjo Valencia, Raquel Sanz Valle and Daniel Jiménez Jiménez
Vol. 13 No. 4, 2010
European Journal of Marketing
Product brand differentiation and dual-channel store performances of a
multi-channel retailer
Ruiliang Yan
Vol. 44 No. 5, 2010
The political role of government-sponsored social marketing campaigns
Effi Raftopoulou and Margaret K. Hogg
Vol. 44 No. 7/8, 2010
The ‘‘killer’’ ad: an assessment of advertising violence
Magnus Söderlund and Micael Dahlén
Vol. 44 No. 11/12, 2010
Facilities
Occupant acceptance as a screening parameter for indoor environmental
assessments
P.S. Hui, L.T. Wong and K.W. Mui
Vol. 28 No. 7 and 8, 2010
Government measures needed to promote building energy efficiency (BEE)
in China
Queena K. Qian and Edwin H.W. Chan
Vol. 28 Nos 11 and 12, 2010
108
Gender in Management
Gender role stereotypes and requisite management characteristics: the case
of South Africa
Lize A.E. Booysen and Stella M. Nkomo
Vol. 25 No. 4, 2010
Is gender inclusivity an answer to ethical issues in business?
An Indian stance
Suveera Gill
Vol. 25 No. 1, 2010
Health Education
Development of health promoting leadership – experiences of a training
programme
Andrea Eriksson, Runo Axelsson and Susanna Bihari Axelsson
Vol. 110 No.2, 2010
Coaching to enhance quality of implementation in prevention
Linda Dusenbury, William B. Hansen, Julia Jackson-Newsom,
Donna S. Pittman, Cicely V. Wilson, Kathleen Nelson-Simley, Chris Ringwalt,
Melinda Pankratz and Steven M. Giles
Vol. 110 No. 1, 2010
Family structure, mother-child communication, father-child communication,
and adolescent life satisfaction: a cross-sectional multilevel analysis
Kate A. Levin and Candace Currie
Vol. 110 No. 3, 2010
Industrial and Commercial Training
Leading through problems: recognizing the potential of getting their hands
dirty
Roland K. Yeo
Vol. 42 No. 3, 2010
Corporate social responsibility: a strategic issue or a wasteful distraction?
Charles Holme
Vol. 42 No. 4, 2010
Volunteering and the evolution to community action learning
Julie Perigo
Vol. 42 No. 7, 2010
Industrial Management & Data Systems
Information systems outsourcing reasons and risks: a new assessment
Reyes Gonzalez, Jose Gasco and Juan Llopis
Vol. 110 No. 2, 2010
Industrial Robot
Development of an autonomous in-pipe robot for offshore pipeline
maintenance
Zhongwei Wang, Qixin Cao, Nan Luan and Lei Zhang
Vol. 37 No. 2, 2010
109
A new manipulator structure for power-assist devices
Pablo Gonzalez de Santos, E. Garcia, Javier Sarria, Roberto Ponticelli and
Jesus Reviejo
Vol. 37 No. 5, 2010
A Bernoulli principle gripper for handling of planar and 3D (food) products
Anders Petterson, Thomas Ohlsson, Darwin G. Caldwell, Steven Davis,
John O. Gray and Tony J. Dodd
Vol. 37 No. 6, 2010
info
M-banking in developing markets: competitive and regulatory implications
Jamie Anderson
Vol. 12 No. 1, 2010
Learning from each other: promises and pitfalls of benchmarking in
communications policy
Johannes M. Bauer
Vol. 12 No. 6, 2010
Information Management & Computer Security
Exploring the supply of pirate software for mobile devices: an analysis of
software types and piracy groups
Sigi Goode
Vol. 18 No. 4, 2010
Brand, knowledge, and false sense of security
Wendy Hui
Vol. 18 No. 3, 2010
Information Technology & People
Learning routines and disruptive technological change: hyper-learning in
seven software development organizations during internet adoption
Kalle Lyytinen, Gregory Rose and Youngjin Yoo
Vol. 23 No. 2, 2010
Knowledge transfer processes for different experience levels of knowledge
recipients at an offshore technical support center
Jihong Chen and Robert J. McQueen
Vol. 23 No. 1, 2010
Events, emotions, and technology: examining acceptance of workplace
technology changes
Kathryn R. Stam and Jeffrey M. Stanton
Vol. 23 No. 1, 2010
Interlending & Document Supply
KITS: a national system for document supply in Turkey
Ertugrul Cimen, Ayhan Tuglu, Mehmet Manyas, Sema Çelikbas and
Zeki Çelikbas
Vol. 38 No. 1, 2010
110
Development of document delivery by libraries in Germany since 2003
Uwe Rosemann and Markus Brammer
Vol. 38 No. 1, 2010
Lowering the barriers from Discovery to Delivery: a JISC funded EDINA and
Mimas project
Fred Guy and Joy Elizabeth Palmer
Vol. 38 No. 3, 2010
International Journal of Accounting and Information Management
Quality of the external auditor, information asymmetry, and bid-ask spread:
Case of the listed Tunisian firms
Faten Hakim and Mohamed Ali Omri
Vol. 18 No. 1, 2010
Extent and scope of diffusion and adoption of process innovations in
management accounting systems
Seleshi Sisaye and Jacob Birnberg
Vol. 18 No. 2, 2010
Re-stating financial statements and its reaction in financial market: evidence
from Canadian stock market
Mohammad G. Robbani and Rafiqul Bhuyan
Vol. 18 No. 3, 2010
International Journal of Bank Marketing
Testing perceived relational benefits as satisfaction and behavioral outcomes
drivers
Sergios Dimitriadis
Vol. 28 No. 4, 2010
International Journal of Climate Change Strategies and
Management
The role of afforestation programme in combating desertification in Nigeria
Nasiru Idris Medugu, M. Rafee Majid, Foziah Johar and I.D. Choji
Vol. 2 No. 1, 2010
Appraising climate change information reported to Congress
Matthew R. Auer and Michael Cox
Vol. 2 No. 2, 2010
Adapting to climate change in Himalayan cold deserts
Gargi Banerji and Sejuti Basu
Vol. 2 No. 4, 2010
International Journal of Commerce and Management
Determinants of FDI in emerging markets: evidence from Brazil
Claudio Felisoni de Angelo, Rangamohan V. Eunni and Nuno Manoel Martins
Dias Fouto
Vol. 20 No. 3, 2010
111
The role of corporate governance in R&D intensity of US-based international
firms
Pol Herrmann, Jeffrey Kaufmann and Howard van Auken
Vol. 20 No. 2, 2010
Ownership structure, corporate governance and corporate performance in
Malaysia
Nazli Anum Mohd Ghazali
Vol. 20 No. 2, 2010
International Journal of Conflict Management
A re-evaluation of conflict theory for the management of multiple,
simultaneous conflict episodes
James Speakman and Lynette Ryals
Vol. 21 No. 2, 2010
The role of face in the decision not to negotiate
Edward W. Miles
Vol. 21 No. 4, 2010
Negotiated capital: conflict, its resolution, and workplace social capital
Ariel C. Avgar
Vol. 21 No. 3, 2010
International Journal of Contemporary Hospitality Management
Hotel performance: state of the art
Ruggero Sainaghi
Vol. 22 No. 7 , 2010
Leadership styles and burnout: is there an association?
Anastasios Zopiatis and Panayiotis Constanti
Vol. 22 No. 3, 2010
‘‘When experience matters’’: building and measuring hotel brand equity:
the customers’ perspective
Kevin Kam Fung So and Ceridwyn King
Vol. 22 No. 5, 2010
International Journal of Development Issues
Population and food crop production in male- and female-headed households
in Ghana
Samuel Nii Ardey Codjoe
Vol. 9 No. 1, 2010
State vulnerability and the facets of development: some lessons from
transitional economies of South-East Europe
Valentin Cojanu
Vol. 9 No. 2, 2010
Inter-country trade dependence and inflation transmission mechanisms:
the case of a small open African economy
João Tovar Jalles
Vol. 9 No. 3, 2010
112
International Journal of Disaster Resilience in the Built
Environment
Resourcing for a resilient post-disaster reconstruction environment
Yan Chang, Suzanne Wilkinson, Erica Seville and Regan Potangaroa
Vol. 1 No. 1 , 2010
Investigating homeowners’ interest in property-level flood protection
Aleksandra Kazmierczak and Erik Bichard
Vol.1 No. 2, 2010
Disaster impact analysis based on inter-relationship of critical infrastructure
and associated industries: a winter flood disaster event
Eun Ho Oh, Abhijeet Deshmukh and Makarand Hastak
Vol. 1 No. 1, 2010
International Journal of Educational Management
Choosing futures: influence of ethnic origin in university choice
Jonathan Ivy
Vol. 24 No. 5, 2010
Vision effects: a critical gap in educational leadership research
Sooksan Kantabutra
Vol. 24 No. 5, 2010
International Journal of Energy Sector Management
Merchant power plants in India: risk analysis using simulation
Sriram Siddhartha Potluri and Thillai Rajan A.
Vol. 4 No. 1, 2010
Multi-criteria analysis weighting methodology to incorporate stakeholders’
preferences in energy and climate policy interactions
Stelios Grafakos, Alexandros Flamos, Vlasis Oikonomou and
Dimitrios Zevgolis
Vol. 4 No. 3, 2010
International Journal of Entrepreneurial Behaviour & Research
Funding gap, what funding gap? Financial bootstrapping: supply, demand
and creation of entrepreneurial finance
Wing Lam
Vol. 16 No. 4, 2010
Entrepreneurial intent: a twelve-country evaluation of Ajzen’s model of
planned behavior
Robert L. Engle, Nikolay Dimitriadi, Jose V. Gavidia, Christopher Schlaegel,
Servane Delanoe, Irene Alvarado, Xiaohong He, Samuel Buame and
Birgitta Wolff
Vol. 16 No. 1, 2010
A critical examination of the EO-performance relationship
Jim Andersén
Vol. 16 No. 4, 2010
113
International Journal of Gender and Entrepreneurship
Social constructionism and personal constructivism: getting the business
owner’s view on the role of sex and gender
Fiona Wilson and Stephen Tagg
Vol. 2 No. 1, 2010
International Journal of Health Care Quality Assurance
Factors that prevent physicians reporting adverse events
Anastasius Moumtzoglou
Vol. 23 No. 1, 2010
Telephone and web-based pediatric day surgery questionnaires
Erica Amari, Christine Vandebeek, Carolyne J. Montgomery, Erik Skarsgard
and J. Mark Ansermino
Vol. 23 No. 3, 2010
Factors affecting the climate of hospital patient safety: a study of hospitals in
Saudi Arabia
Stephen L. Walston, Badran A. Al-Omar and Faisal A. Al-Mutari
Vol. 23 No. 1, 2010
International Journal of Housing Markets and Analysis
List price and sale price variation across the housing market cycle
Stanley McGreal, Louise Brown and Alastair Adair
Vol. 3 No. 2, 2010
Neighborhood environment and obesity in the Louisville, Kentucky area
Thomas E. Lambert and Hokey Min
Vol. 3 No. 2, 2010
A pilot case study of brownfield high-density housing development in China
Hao Wu and Chuan Chen
Vol. 3 No. 2, 2010
International Journal of Intelligent Computing and Cybernetics
A neural network approach to digital data hiding based on the perceptual
masking model of the human vision system
Hossein L. Najafi
Vol. 3 No. 3, 2010
Evidence of a mechanism of neural adaptation in the closed loop control of
directions
Byron Olson and Jennie Si
Vol. 3 No. 1, 2010
Perception-based image classification
Christopher Henry and James F. Peters
Vol. 3 No. 3, 2010
International Journal of Law and Management
Insurance law: fit for purpose in the twenty-first century?
Gerald Swaby
Vol. 52 No. 1, 2010
114
The ‘‘creative capitalism’’ corporate governance model: how radical an
approach to modern capitalism?
Thomas Hemphill
Vol. 52 No. 2, 2010
Narrative reporting: the UK experience
Peter Yeoh
Vol. 52 No. 3, 2010
International Journal of Law in the Built Environment
Building information modelling: the UK legal context
Brodie McAdam
Vol. 2 No. 3, 2010
The International Journal of Logistics Management
Inter-organisational costing approaches: the inhibiting factors
Marko Bastl, Tonci Grubic, Simon Templar, Alan Harrison and Ip-Shing Fan
Vol. 21 No. 1, 2010
Agency theory and quality fade in buyer-supplier relationships
Judith M. Whipple and Joseph Roh
Vol. 21 No. 3, 2010
Developing a scale for proactive improvement within logistics outsourcing
relationships
Carl Marcus Wallenburg, A. Michael Knemeyer, Thomas J. Goldsby and
David L. Cahill
Vol. 21 No. 1, 2010
International Journal of Managerial Finance
A note on capital structure target adjustment – Indonesian evidence
Ludwig Reinhard and Steven Li
Vol. 6 No. 3, 2010
International Journal of Managing Projects in Business
Project management in the international development industry: the project
coordinator’s perspective
Lavagnon A. Ika, Amadou Diallo and Denis Thuillier
Vol. 3 No. 1, 2010
Groupthink in temporary organizations
Markus Hällgren
Vol. 3 No. 1, 2010
Understanding mergers and acquisitions (M&As) from a program
management perspective
Kersti Nogeste
Vol. 3 No. 1, 2010
115
International Journal of Manpower
The relation between child work and the employment of mothers in India
Francesca Francavilla, Gianna Claudia Giannelli
Vol. 31 No. 2, 2010
Do buy-outs of older workers matter?: Estimating retirement behaviour with
special early retirement offers
Daniel Hallberg and Matias Eklöf
Vol. 31 No. 3, 2010
Escaping low pay: do male labour market entrants stand a chance?
Dimitris Pavlopoulos and Didier Fouarge
Vol. 31 No. 8, 2010
International Journal of Numerical Methods for Heat & Fluid Flow
Bio-thermal convection caused by combined effects of swimming of oxytactic
bacteria and inclined temperature gradient in a shallow fluid layer
A.A. Avramenko and A.V. Kuznetsov
Vol. 20 No. 3, 2010
Parametric studies on pulsating heat pipe
K. Rama Narasimha, S.N. Sridhara, M.S. Rajagopal and K.N. Seetharamu
Vol. 20 No. 4, 2010
A novel single domain approach for numerical modelling solid oxide fuel cells
A. Mauro, F. Arpino, N. Massarotti and P. Nithiarasu
Vol. 20 No. 5, 2010
International Journal of Operations & Production Management
Bundling resources across supply chain dyads: the role of modularity and
coordination capabilities
Paulo J. Gomes and Sonia Dahab
Vol. 30 No. 1, 2010
Customer feedback mechanisms and organisational learning in service
operations
Barbara Caemmerer and Alan Wilson
Vol. 30 No. 3, 2010
Trading interactions: supplier empathy, consensus and bias
Alistair Brandon-Jones, John Ramsay and Beverly Wagner
Vol. 30 No. 5, 2010
International Journal of Organizational Analysis
Towards new organizational forms
Maria J. Sanchez-Bueno and Isabel Suarez-Gonzalez
Vol. 18 No 3, 2010
International Journal of Pharmaceutical and Healthcare Marketing
The relationship between emotional intelligence and customer orientation for
pharmaceutical salespeople: a UK perspective
Charles E. Pettijohn, Elizabeth J. Rozella and Andrew Newman
Vol. 4 No. 1, 2010
116
Management commitment to service quality and service recovery performance:
a study of frontline employees in public and private hospitals
Michel Rod and Nicholas J. Ashill
Vol. 4 No. 1, 2010
Hospital length of stay and probability of acquiring infection
Mahmud Hassan, Howard P. Tuckman, Robert H. Patrick, David S. Kountz
and Jennifer L. Kohn
Vo. 4 No. 4, 2010
International Journal of Physical Distribution & Logistics
Management
Strategic alliances in a manufacturing supply chain: influence of
organizational culture from the manufacturer’s perspective
Murali Sambasivan and Ching Nget Yen
Vol. 40 No. 6, 2010
Information sharing with key suppliers: a transaction cost theory perspective
Ogan M. Yigitbasioglu
Vol. 40 No. 7, 2010
Logistics outsourcing performance and loyalty behaviour: comparisons
between Germany and the United States
Carl Marcus Wallenburg, David L. Cahill, Thomas J. Goldsby and
A. Michael Knemeyer
Vol. 40 No. 7, 2010
International Journal of Productivity and Performance
Management
Managing corporate performance: Investigating the relationship between
corporate social responsibility and financial performance in emerging markets
Güler Aras, Asli Aybars and Ozlem Kutlu
Vol. 59 No. 3, 2010
International Journal of Public Sector Management
Police misconduct: accountability of internal investigations
Terry Lamboo
Vol. 23 No. 7, 2010
The Ombudsman in developing democracies: the Commonwealth Caribbean
experience
Najmul Abedin
Vol. 23 No. 3, 2010
International Journal of Quality and Service Sciences
Transitioning from service management to service-dominant logic:
observations and recommendations
Evert Gummesson, Robert F. Lusch and Stephen L. Vargo
Vol. 2 No. 1, 2010
117
Service quality implementation: problems and solutions
Moshe Sharabi and Moshe Davidow
Vol. 2 No. 2, 2010
Service quality on three management levels: a study of service quality in
public tendering contracts
Carolina Camén
Vol.2, No. 3, 2010
International Journal of Social Economics
Heterodox influences on Schumpeter
Panayotis G. Michaelides, John G. Milios, Angelos Vouldis and
Spyros Lapatsioras
Vol. 37 No. 3, 2010
The liberal Hegelianism of Edward Caird: or, how to transcend the social
economics of Kant and the romantics
Colin Tyler
Vol. 37 No. 11, 2010
Development of Zakah and Zakah coverage in monotheistic faiths
Abdus Samad and Lowell M. Glenn
Vol. 37 No. 4, 2010
International Journal of Sociology and Social Policy
Barriers to outsourcing domestic chores in dual-earner households
Jan Windebank
Vol. 30 No. 7 and 8, 2010
The recontextualization of commercialization: the shifting discourse of an
R&D unit
Theodora Asimakou and Cliff Oswick
Vol. 30 No. 5 and 6, 2010
Economic inequality and poverty: where do we go from here?
Noel Smith
Vol. 30 No. 3 and 4, 2010
International Journal of Sustainability in Higher Education
Educating students to cross boundaries between disciplines and cultures and
between theory and practice
Ir. Karen P.J. Fortuin and Simon R. Bush
Vol. 11 No. 1, 2010
Development of MBA with specialisation in sustainable development:
the experience of Universiti Sains Malaysia
Azlan Amran, Siti Nabiha Abdul Khalid, Dzulkifli Abdul Razak and
Hasnah Haron
Vol. 11 No. 3, 2010
118
International Journal of Wine Business Research
Buying wine on promotion is trading-up in UK supermarkets: a case study in
Wales and Northern Ireland
Caroline Ritchie, Gary Elliott and Mike Flynn
Vol. 22 No. 2, 2010
The financial value of corporations in a cobweb economy: champagne
industry dynamics
Francis Declerck and L. Martin Cloutier
Vol. 22 No. 3, 2010
Region of origin as choice factor: wine knowledge and wine tourism
involvement influence
Biagio Famularo, Johan Bruwer and Elton Li
Vol. 22 No. 4, 2010
Journal of Accounting & Organizational Change
Strategic performance measurement systems and managers’ understanding
of the strategy: a field research in a financial institution
Carmen Aranda and Javier Arellano
Vol. 6 No. 3, 2010
Resisting compliance with IFRS goodwill accounting and reporting disclosures:
evidence from Australia
Tyrone M. Carlin and Nigel Finch
Vol. 6 No. 2, 2010
Strategic management accounting and business strategy: a loose coupling?
Lino Cinquini and Andrea Tenucci
Vol. 6 No. 2, 2010
Journal of Asia Business Studies
Foreign exchange rates and FDI behavior of multinational enterprises:
comparative analysis before and after the 1997 Korean financial crisis
Byung S. Min
Vol. 4 No. 2, 2010
Chinese CEOs’ leadership styles and firm performance
Dongil Jung, Francis Chan, Gongmeng Chen and Chee Chow
Vol. 4 No. 2, 2010
Journal of Business & Industrial Marketing
How can economic sociology help business relationship management?
Tibor Mandják and Zoltán Szánto
Vol. 25 No. 3, 2010
Learning from cooperative inter-organizational relationships: the case of
international joint venture
Yen-Tsung Huang
Vol. 25 No. 6, 2010
119
Journal of Chinese Economic and Foreign Trade Studies
Culture distance and foreign equity ownership in international joint ventures:
evidence from China
Qiangbing Chen, Yali Liu and Lu Jiang
Vol. 3 No. 3, 2010
Health, education, and economic growth in East Asia
Hongyi Li and Huang Liang
Vol. 3 No. 2, 2010
Journal of Chinese Entrepreneurship
Anatomy of nascent entrepreneurship in China: a preliminary study from
CPSED project
Dan Long, Jun Yang and Jiayong Gao
Vol. 2 No. 2, 2010
An empirical study of mechanisms to enhance entrepreneurs’ capabilities
through entrepreneurial learning in an emerging market
Hao Jiao, dt ogilvie and Yu Cui
Vol. 2 No. 2, 2010
Journal of Chinese Human Resource Management
Business managers’ work value changes through down economies
Jan Selmer and Romie Littrell
Vol. 1 No. 1, 2010
Journal of Consumer Marketing
Product attachment and satisfaction: understanding consumers’
post-purchase behavior
Ruth Mugge, Hendrik N.J. Schifferstein and Jan P.L. Schoormans
Vol. 27 No. 3, 2010
Green consumer behavior: determinants of curtailment and eco-innovation
adoption
Johan Jansson, Agneta Marell and Annika Nordlund
Vol. 27, No. 4, 2010
Decoding consumer perceptions of premium products with rule-developing
experimentation
Alex Gofman, Howard R. Moskowitz, Marco Bevolo and Tönis Mets
Vol. 27, No. 5, 2010
Journal of Corporate Real Estate
Corporate real estate performance: contribution to core business
competitiveness at global pharmaceutical enterprises
Georg Stadlhofer
Vol. 12 No. 2, 2010
Rationale, practice and outcomes in municipal property asset management
Alan Phelps
Vol. 12 No. 3, 2010
120
Journal of Documentation
Orally-based information
Deborah Turner
Vol. 66 No. 3, 2010
Document, text and medium: concepts, theories and disciplines
Niels Windfeld Lund
Vol. 66 No. 5, 2010
Journal of Educational Administration
Relationships in reform: the role of teachers’ social networks
Alan J. Daly, Nienke M. Moolenaar, Jose M. Bolivar and Peggy Burke
Vol. 48 No. 3, 2010
Leadership style and organizational learning: the mediate effect of school
vision
Hanna Kurland, Hilla Peretz and Rachel Hertz-Lazarowitz
Vol. 48 No. 1, 2010
Journal of Economic Studies
Endogenous corruption in economic development
Keith Blackburn, Niloy Bose and M. Emranul Haque
Vol. 37 No. 1, 2010
Journal of Enterprise Information Management
The enterprise system as a part of an organization’s administrative paradox
Ulf Melin
Vol. 23 No. 2, 2010
An empirical study on the influences on the acquisition of enterprise software
decisions: a practitioner’s perspective
Ramaraj Palanisamy, Jacques Verville, Christine Bernadas and Nazim Taskin
Vol. 23 No. 5, 2010
Journal of Enterprising Communities: People and Places in the
Global Economy
The overseas Taiwanese in Belize: an exploration of a South-South
development project in a Belizean context
Marissa Popma and Carel Roessingh
Vol. 4 No. 2, 2010
Local planning for sustainable development: a small rural district case study
from New Zealand
Caroline Saunders and Paul Dalziel
Vol. 4 No. 3, 2010
Religious environmentalism as a vital contribution to sustainability
Anne White
Vol. 4 No. 3, 2010
121
Journal of European Industrial Training
The relationship between diversity training, organizational commitment, and
career satisfaction
Margaret Yap, Mark Robert Holmes, Charity-Ann Hannan and Wendy Cukier
Vol. 34 No. 6, 2010
The moderating role of cultural similarity in leadership training effectiveness
Qiumei Jane Xu and Jianfeng Jiang
Vol. 34 No. 3, 2010
UK managers’ conceptions of employee training and development
Almuth McDowall and Mark N.K. Saunders
Vol. 34 No. 7, 2010
Journal of European Real Estate Research
The effect of subsidy on housing construction in various regions of Sweden
Abukar Warsame, Mats Wilhelmsson and Lena Borg
Vol. 3 No. 3, 2010
Journal of Financial Crime
EU anti-fraud enforcement: overcoming obstacles
Simone White
Vol. 17 No. 1, 2010
Keeping under the radar: watch out for ‘‘Smurfs’’
William Tupman
Vol. 17 No. 1, 2010
State control and the weak stock market in China
Wei Cai
Vol. 17 No. 2, 2010
Journal of Financial Economic Policy
Bank marketing investments and bank performance
Donald J. Mullineaux and Mark K. Pyles,
Vol. 2 No. 4, 2010
What macroeconomic shocks affect the German banking system?:
analysis in an integrated micro-macro model
Sven Blank and Jonas Dovern
Vol. 2 No. 2, 2010
Journal of Financial Management of Property and Construction
PPPs in road renovation and maintenance: a case study of the East Coast
road project
Thillai Rajan A., R. Siddharth and S.P. Mukund
Vol. 15 No. 1, 2010
Examining fuzzy tactical asset allocation (FTAA) as an alternative to modern
portfolio theory (MPT) asset allocation for international and direct real estate
investment
Kim Hin/David Ho, Eddie Chi Man Hui and Huiyong Su
Vol. 15 No. 1, 2010
122
Journal of Financial Regulation and Compliance
Banks, knowledge and crisis: a case of knowledge and learning failure
John Holland
Vol. 18 No. 2, 2010
The effect of building society demutualisation on levels of efficiency at large
UK commercial banks
Robert Webb, Cormac Bryce and Duncan Watson
Vol. 18 No. 4, 2010
Financial innovation and social welfare
Andrew William (Andy) Mullineux
Vol. 18 No. 3, 2010
Journal of Global Responsibility
The rule of Saint Benedict and corporate management: employing the whole
person
Birgit Kleymann and Hedley Malloch
Vol. 1 No.2, 2010
Legitimating corporate global irresponsibility: origins, contexts and vectors of
the market modern newspeak
Bernard Sionneau
Vol. 1 No.2, 2010
A Chomskyan approach to responsible critical management education
Carlos A. Rabasso and Javier Rabasso
Vol. 1 No.1, 2010
Journal of Historical Research in Marketing
George Washington Hill and the ‘‘Reach for a Lucky . . . ’’ campaign
Fred Beard and Anna Klyueva
Vol. 2 No. 2, 2010
Transatlantic retailing: the Franco-Mexican business model of fin-de-sie‘cle
department stores in Mexico City
Steven B. Bunker
Vol. 2 No. 1, 2010
‘‘You are a part of all of us’’: black department store employees in
Jim Crow Richmond
Beth Kreydatus
Vol. 2 No. 1, 2010
Journal of Human Resource Costing & Accounting
The makings of a statement: accounting for employee health
Mikael Holmgren Caicedo and Maria MÍrtensson
Vol.14 No. 4, 2010
Intellectual capital and the capital market: a review and synthesis
Subhash Abhayawansa and James Guthrie
Vol. 14 No. 3, 2010
123
Journal of Intellectual Capital
Innovation processes in social enterprises: an IC perspective
Eric Kong
Vol. 11 No. 2, 2010
Intellectual capital in service- and product-oriented companies
Aino Kianto, Pia Hurmelinna-Laukkanen and Paavo Ritala
Vol. 11 No. 3, 2010
Journal of International Trade Law and Policy
Principle of necessity in China – intellectual property rights
Navid R. Sato
Vol. 9 No. 2, 2010
The impact of the recent financial crisis on EU competition policy for the
banking sector
Ilias Kapsis
Vol. 9 No. 3, 2010
Journal of Investment Compliance
FinCEN and regulators issue joint guidance on obtaining beneficial ownership
information, potentially expanding certain financial institutions’ USA PATRIOT
Act obligations
Betty Santangelo and Amber Stokes
Vol. 11 No. 4, 2010
FINRA’s sanctions in 2009: a sign of things to come?
Deborah G. Heilizer, Brian L. Rubin and Shanyn L. Gillespie
Vol. 11 No. 4, 2010
The control system in the Italian banking sector: recent changes in the
application of Legislative Decree No. 231 of June 8, 2001
Gabriella Opromolla and Michela Maccarini
Vol. 11 No. 2, 2010
Journal of Islamic Accounting and Business Research
Accounting, religion and organisational culture: the creation of Jordan Islamic
Bank
Bassam Maali and Christopher Napier
Vol. 1 No.2, 2010
Journal of Islamic Marketing
Islamic hospitality in the UAE: indigenization of products and human capital
Marcus L. Stephenson, Karl A. Russell and David Edgar
Vol. 1 No. 1, 2010
Shaping the Halal into a brand?
Jonathan A.J. Wilson and Jonathan Liu
Vol. 1 No. 2, 2010
The constructs mediating religions’ influence on buyers and consumers
Nazlida Muhamad and Dick Mizerski
Vol. 1 No. 2, 2010
124
Is spiritual tourism a new strategy for marketing Islam?
Farooq Haq and Ho Yin Wong
Vol. 1 No. 2, 2010
Journal of Knowledge Management
Optimal knowledge transfer methods: a Generation X perspective
Debby McNichols
Vol. 14 No. 1, 2010
Learning expert thinking processes: using KM to structure the development of
expertise
Christine van Winkelen and Richard McDermott
Vol. 14 No. 4, 2010
External knowledge acquisition processes in knowledge-intensive clusters
Pedro Lœpez-Saéz, José Emilio Navas-Lœpez, Gregorio Martıń-de-Castro
and Jorge Cruz-González
Vol. 14 No. 5, 2010
Journal of Knowledge-based Innovation in China
Empirical study of the relations between the knowledge base and innovation
performance of an economy
Panqiang Niu, Fuji Xie and Tchuta Leonard
Vol. 2 No. 2, 2010
Multinational investment projects in the petrochemical industry in China
Emanuela Todeva and Yan Fu
Vol. 2 No. 1, 2010
Journal of Management Development
The traps that keep women from reaching the top and how to avoid them
Paul Vanderbroeck
Vol. 29 No. 9, 2010
Practical wisdom for turbulent times: exegesis beyond historical and
canonical concerns
Gilbert Lenssen
Vol. 29 No. 7/8, 2010
The dynamics of mindfulness in managing emotions and stress
Andrew Hede
Vol. 29 No. 1, 2010
Journal of Management History
The value of original source readings in management education: the case of
Frederick Winslow Taylor
Aditya Simha and David J. Lemak
Vol. 16 No. 2, 2010
The social shaping of the early business schools in The Netherlands:
professions and the power of abstraction
Peter van Baalen and Luchien Karsten
Vol. 16 No. 2, 2010
125
Re-considering managerial use of child labor: Lessons from the experience of
nineteenth century Australia
Bradley Bowden and Peta Stevenson-Clarke
Vol. 16 No. 3, 2010
Journal of Managerial Psychology
The multicultural workplace: interactive acculturation and intergroup relations
Wido G.M. Oerlemans and Maria C.W. Peeters
Vol. 25 No. 5, 2010
The effects of foreign accents on employment-related decisions
Megumi Hosoda and Eugene Stone-Romero
Vol. 25 No. 2, 2010
Journal of Manufacturing Technology Management
Transforming mass production contact centres using approaches from
manufacturing
Marisa K. Smith, Peter D. Ball, Umit S. Bititci and Robert van der Meer
Vol. 21 No. 4, 2010
Challenges in transforming manufacturing organisations into product-service
providers
Veronica Martinez, Marko Bastl, Jennifer Kingston and Stephen Evans
Vol. 21 No. 4, 2010
Equipment supplier/user collaboration in the process industries: in search of
enhanced operating performance
Thomas Lager and Johan Frishammar
Vol. 21 No. 6, 2010
Journal of Modelling in Management
Revisiting customer value analysis in a heterogeneous market
Wayne S. DeSarbo, Peter Ebbes, Duncan K.H. Fong and Charles C. Snow
Vol. 5 No.1, 2010
Modeling the barriers of supply chain collaboration
A. Ramesh, D.K. Banwet and R. Shankar
Vol. 5 No. 2, 2010
Journal of Money Laundering Control
Promoting financial sector stability through an effective AML/CFT regime
Abdullahi Y. Shehu
Vol. 13 No. 2, 2010
Promise and perils: the making of global money laundering, terrorist finance
norms
M. Michelle Gallant
Vol. 13 No. 3, 2010
International anti-money laundering programs: empirical assessment and
issues in criminal regulation
Marco Arnone and Leonardo Borlini
Vol. 13 No. 3, 2010
126
Journal of Organizational Change Management
The fantasy of the organizational one: postdemocracy, organizational
transformation and the (im)possibility of politics
Timon Beyes and Christina Volkmann
Vol. 23 No.6, 2010
From ‘‘taking’’ network pictures to ‘‘making’’ network pictures: a new
metaphorical manifesto for industrial marketing research
Sharon Purchase, Sid Lowe and Nick Ellis
Vol. 23 No.5 , 2010
Journal of Product & Brand Management
Impact of brand personality on three major relational consequences (trust,
attachment, and commitment to the brand)
Didier Louis and Cindy Lombart
Vol. 19 No. 2, 2010
Brand equity’s antecedent/consequence relationships in cross-cultural
settings
S. Allen Broyles, Thaweephan Leingpibul, Robert H. Ross and
Brent M. Foster
Vol. 19 No. 3, 2010
The effect of brand extensions on product brand image
F. Müge Arslan and Oylum Korkut Altuna
Vol. 19 No. 3, 2010
Journal of Property Investment & Finance
Role of farm real estate in a globally diversified asset portfolio
Gilbert Nartea and Chris Eves
Vol. 28 No. 3, 2010
The value of rental deposits
Norman E. Hutchison, Alastair S. Adair and Kyungsun Park
Vol. 28 No. 4, 2010
Accounting for leases: telling it how it is
Julian Lyon
Vol. 28 No. 5, 2010
Journal of Risk Finance
The determinants of terrorist shocks’ cross-market transmission
Konstantinos Drakos
Vol. 11 No. 2, 2010
Weather derivatives, price forwards, and corporate risk management
Mulong Wang, Min-Ming Wen and Charles C. Yang
Vol. 11 No. 4, 2010
Value-at-risk: techniques to account for leptokurtosis and asymmetric
behavior in returns distributions
Lindsay A. Lechner and Timothy C. Ovaert
Vol. 11 No. 5, 2010
127
Journal of Science and Technology Policy in China
Shanzhai manufacturing – an alternative innovation phenomenon in China:
its value chain and implications for Chinese science and technology policies
Sheng Zhu and Yongjiang Shi
Vol. 1 No. 1, 2010
Technological innovation and culture: research needed for China and other
countries
Don E. Kash
Vol. 1 No. 1, 2010
China’s technological capability and Northeast Asian integration in electronics
industry, 1974-2000
Ning Li
Vol. 1 No. 3, 2010
Journal of Service Management
Emotion display rules at work in the global service economy: the special case
of the customer
Alicia Grandey, Anat Rafaeli, Shy Ravid, Jochen Wirtz and Dirk D. Steiner
Vol. 21 No. 3, 2010
Organizational learning from customer feedback received by service
employees: a social capital perspective
Jochen Wirtz, Siok Kuan Tambyah and Anna S. Mattila
Vol. 21 No. 3, 2010
A framework for evaluating the customer wait experience
Kelly A. McGuire, Sheryl E. Kimes, Michael Lynn, Madeline E. Pullman and
Russell C. Lloyd
Vol. 21 No. 3, 2010
Journal of Services Marketing
The service hand-off: effects of multivendor service performance on customer
satisfaction – an experimental study
Chad R. Allred and R. Bruce Money
Vol. 24 No. 3, 2010
The international search for ethics norms: which consumer behaviors do
consumers consider (un)acceptable?
Larry Neale and Sam Fullerton
Vol. 24 No. 6, 2010
A CIT investigation of other customers’ influence in services
Jingyun Zhang, Sharon E. Beatty and David Mothersbaugh
Vol. 24 No. 5, 2010
Journal of Small Business and Enterprise Development
Ethnic minority businesses and immigrant entrepreneurship in Greece
Panagiotis Piperopoulos
Vol. 17 No. 1, 2010
128
An analysis of marketing programmes adopted by regional small and
medium-sized enterprises
Guy Parrott, Muhammad Azam Roomi and David Holliman
Vol. 17 No. 2, 2010
Is there a relationship between information technology adoption and human
resource management?
Wendy R. Carroll and Terry H. Wagar
Vol. 17 No. 2, 2010
Journal of Strategy and Management
Management perspectives of high technology strategic alliance outcomes
Thomas L. Powers and Rachel C. Wilson
Vol. 3 No. 1, 2010
Business cycle management and firm performance: tying the empirical knot
Peter Navarro, Philip Bromiley and Pedro Sottile
Vol. 3 No. 1, 2010
The black and white and grey of strategy
Andrew Campbell, Phil Renshaw and Staffan Engstrom
Vol. 3 No. 4, 2010
Journal of Workplace Learning
Learning gaps in a learning organization: professionals’ values versus
management values
Karolina Parding and Lena Abrahamsson
Vol. 22 No. 5, 2010
Constructing standards: a study of nurses negotiating with multiple modes of
knowledge
Sturle Nes and Anne Moen
Vol. 22 No. 6, 2010
An examination of the mediating role of person-job fit in relations between
information literacy and work outcomes
Chung-Kai Li and Chia-Hung Hung
Vol. 22 No. 5, 2010
Kybernetes
Social mechanisms in organizations: awakened from their Sarcophagi
Jon-Arild Johannessen
Vol. 39 No. 4, 2010
Why markets make mistakes
Henry Birdseye Weil
Vol. 39 No. 9 and 10, 2010
Cybernetics of Tao
Zude Ye and Maurice Yolles
Vol. 39 No. 4, 2010
129
Leadership & Organization Development Journal
The impact of executive coaching on self-efficacy related to management
soft-skills
Louis Baron and Lucie Morin
Vol. 31 No.1, 2010
Leadership development: the key to unlocking individual creativity in
organizations
Jeffery D. Houghton and Trudy C. DiLiello
Vol. 31 No. 3, 2010
Attributing leadership personality and effectiveness from the leader’s face: an
exploratory study
Eli Nana, Brad Jackson and Giles St J Burch
Vol. 31 No. 8 , 2010
Leadership in Health Services
How to implement a knowledge management program in hospital-in-the-home
units
Juan-Gabriel Cegarra-Navarro and Gabriel Cepeda-Carriœn
Vol. 23 No.1, 2010
The role of organizational culture on practising quality improvement in
Jordanian public hospitals
Raed Ismail Ababaneh
Vol. 23 No. 3, 2010
Building a framework for a geriatric acute care model
Marie Boltz, Elizabeth Capezuti and Nina Shabbat
Vol. 23 No. 4, 2010
Library Hi Tech
Artificially intelligent conversational agents in libraries
Victoria L. Rubin, Yimin Chen and Lynne Marie Thorimbert
Vol. 28 No. 4, 2010
The use of handheld mobile devices: their impact and implications for library
services
Joel Cummings, Alex Merrill and Steve Borrelli
Vol. 28 No. 1, 2010
Evaluating and comparing discovery tools: how close are we towards next
generation catalog?
Sharon Q. Yang and Kurt Wagner
Vol. 28 No. 4, 2010
Library Hi Tech News
Snap & Go: a QReative case in point
Paula MacKinnon and Cathy Sanford
Vol. 27 Nos 4 and 5, 2010
Picturing your community: flickr use in public libraries
Ellen Forsyth and Leanne Perry
Vol. 27 No. 1, 2010
130
Library Management
Service innovation in academic libraries: is there a place for the customers?
Ada Scupola and Hanne Westh Nicolajsen
Vol. 31 No. 4 and 5, 2010
Academic libraries in transition: some leadership issues – a viewpoint
Robert Moropa
Vol. 31 No. 6, 2010
Use of open access journals in biomedicine in Greece
Assimina Vlachaki and Christine Urquhart
Vol. 31 No. 1 and 2, 2010
Library Review
Classification of Islamic literature in Pakistani libraries: a survey
Haroon Idrees and Khalid Mahmood
Vol. 59 No. 3
Assessing the digital divide in a Jordanian academic library
Othman Obeidat and Paul Genoni
Vol. 59 No. 6, 2010
A review of biological deterioration of library materials and possible control
strategies in the tropics
Olubanke M. Bankole
Vol. 59 No. 6, 2010
Management Decision
Improved capital budgeting decision making: evidence from Canada
Karim Bennouna, Geoffrey G. Meredith and Teresa Marchant
Vol. 48 No. 2, 2010
Business-level strategy and performance: the moderating effects of
environment and structure
M.K. Nandakumar, Abby Ghobadian and Nicholas O’Regan
Vol. 48 No. 6, 2010
Competitive strategy, structure and firm performance: a comparison of the
resource-based view and the contingency approach
Eva M. Pertusa-Ortega, José F. Molina-Azorıń and Enrique Claver-Cortés
Vol. 48 No. 8, 2010
Management of Environmental Quality
Metals evaluation in coastal wetlands receiving treated wastewater
Guang Jin, A.J. Englande, Jr and Chih-Yang Hu
Vol. 21 No. 3, 2010
Biomass for transport, heat and electricity: scientific challenges
J.F. Dallemand, G. De Santi, A. Leip, D. Baxter, N. Rettenmaier and
H. Ossenbrink
Vol. 21 No. 4, 2010
131
Management Research Review
A framework of theoretical lenses and strategic purposes to describe
relationships among firm environmental strategy, financial performance, and
environmental performance
Bruce Clemens and Lynn Bakstran
Vol. 33 No. 4, 2010
Decision making for transportation systems as a support for sustainable
stewardship: freight transport process evaluation using the ETIENNE-Tool
Edeltraud Guenther and Vera Greschner Farkavcová
Vol. 33 No. 4, 2010
Corporate entrepreneurship of IJVs in China
Theresa Lau, K.F. Chan, Susan H.C. Tai and David K.C. Ng
Vo. 33 No. 1, 2010
Managerial Auditing Journal
The making of accountants: the continuing influence of early career
experiences
R. Drew Sellers and Timothy J. Fogarty
Vol. 25 No. 7, 2010
Fraud detection, redress and reporting by auditors
Harold Hassink, Roger Meuwissen and Laury Bollen
Vol. 25 No. 9, 2010
Effects of ethical context on conflict and commitment among Chinese
accountants
William E. Shafer and Zhihong Wang
Vol. 25 No. 4, 2010
Managerial Finance
The effect of CEO tenure on CEO compensation: evidence from inside CEOs
vs outside CEOs
Yudan Zheng
Vol. 36 No. 10, 2010
Dividend policy, signalling and free cash flow: an integrated approach
Richard Fairchild
Vol. 36 No. 5, 2010
Economies of scope and scale in the mutual-fund industry
John Banko, Scott Beyer and Richard Dowen
Vol. 36 No. 4, 2010
Managing Service Quality
E-services as resources in customer value creation: a service logic approach
Johanna Gummerus
Vol. 20 No. 5. 2010
The relative importance of service features in explaining customer
satisfaction: a comparison of measurement models
Angelos Pantouvakis
Vol. 20 No. 4, 2010
132
Coping with confusion: the case of the Dutch mobile phone market
Hans Kasper, Josée Bloemer and Paul H. Driessen
Vol. 20 No. 2, 2010
Marketing Intelligence & Planning
Factors contributing to rural consumers’ inshopping behavior: effects of
institutional environment and social capital
Jiyoung Kim and Leslie Stoel
Vol. 28 No. 1, 2010
The role of the stakeholder perspective in measuring corporate reputation
Petya Puncheva-Michelotti and Marco Michelotti
Vol. 28 No. 3, 2010
Customer relationship oriented marketing practices in SMEs
Helen Reijonen and Tommi Laukkanen
Vol. 28 No. 2, 2010
Multicultural Education & Technology Journal
Exploring international multicultural field experiences in educational
technology
Hilary Wilder, Sharmila Pixy Ferris and Heejung An
Vol. 4 No. 1, 2010
Unlikely teachers: redefining the best and the brightest
Mary Cain Fehr
Vol. 4 No. 4, 2010
New Library World
Social networking in academic libraries: the possibilities and the concerns
Andrea Dickson and Robert P. Holley
Vol. 111 No. 11/12, 2010
Citizen services and public libraries: an analysis of a new service in Danish
public libraries
Niels Ole Pors
Vol. 111 No. 7/8, 2010
Emerging patterns and trends in utilizing electronic resources in a higher
education environment: an empirical analysis
Hepu Deng
Vol. 11 No. 3/4, 2010
Nutrition & Food Science
Low-fat diet: case study of a cardiology patient
Tanefa A. Apekey, Anne J.E. Morris, Shamusi Fagbemi and G.J. Griffiths
Vol. 40 No. 2, 2010
A systematic review of the quality, content, and context of breakfast
consumption
Barbara Ann Mullan and Monika Singh
Vol. 40 No. 1, 2010
133
Effects of low vitamin D status in rickets and type 1 diabetes in children
D. Papandreou, Z. Karabouta and I. Rousso
Vol. 40 No. 5, 2010
OCLC Systems & Services
Revitalizing a library collection rich in educational potential
Jim Frutchey
Vol. 26 No. 4, 2010
Beyond the OPAC: creating different interfaces for specialized collections in
an ILS system
Sai Deng
Vol. 26 No. 4, 2010
DmBridge: Building a collaborative solution for streamlined digital library
design and development
Cory Lampert, Alex Dolski and Brian Egan
Vol. 26 No. 2, 2010
On The Horizon
Why You Tube matters. Why it is so important, why we should all be using it,
and why blocking it blocks our kids’ education
Marc Prensky
Vol. 18 No. 2, 2010
‘‘Ethical’’ cheating in formal education
Arthur M. Harkins and George H. Kubik
Vol. 18 No. 2, 2010
The last professors: the corporate university and the fate of the humanities
Robert B. Tapp
Vol. 18 No. 2, 2010
Online Information Review
Google and the scholar: the role of Google in scientists’ information-seeking
behaviour
Hamid R. Jamali and Saeid Asadi
Vol. 34 No. 2, 2010
Search strategies on a new health information retrieval system
Xiangming Mu and Kun Lu, Hohyon Ryu
Vol. 34 No, 2010
Pacific Accounting Review
New Zealand unit trust disclosure: asset allocation, style analysis, and return
attribution
Ross Fowler, Robin Grieves and J. Clay Singleton
Vol. 22 No. 1, 2010
134
Performance Measurement and Metrics
The research commons: a new creature in the library?
William Daniels, Colin Darch and Karin de Jager
Vol. 11 No. 2, 2010
Burning platforms and melting icebergs: an exploratory analysis of present
strategic challenges and cross-pressures in the public libraries
Niels Ole Pors
Vol. 11 No. 1, 2010
Towards an assessment of public library value: statistics on the policy
makers’ agenda
Kristine Pabe- rza
Vol. 11 No. 1, 2010
Pigment & Resin Technology
Novel nano-composite particles: titania-coated silica cores
Peter Greenwood, Börje S. Gevert, Jan-Erik Otterstedt, Gunnar Niklasson
and William Vargas
Vol. 39 No. 3, 2010
Encapsulation of Pigment Red 122 into UV-curable resins via a mini-emulsion
technique
O.A. Hakeim, Qinguo Fan and Yong K. Kim
Vol. 39 No. 1, 2010
Policing: An International Journal of Police Strategies &
Management
An examination of police use of force utilizing police training and
neighborhood contextual factors: a multilevel analysis
Hoon Lee, Hyunseok Jang, Ilhong Yun, Hyeyoung Lim and David W. Tushaus
Vol. 33 No. 4, 2010
A longitudinal analysis of citizens’ attitudes about police
Jacinta M. Gau
Vol. 33 No. 2, 2010
Measuring public perceptions of the police
Edward R. Maguire and Devon Johnson
Vol. 33 No. 4, 2010
Program
Three-dimensional extension of a digital library service system
Long Xiao
Vol. 44 No. 4, 2010
Collaboration nation: the building of the Welsh Repository Network
Jacqueline Knowles
Vol. 44 No. 2, 2010
Promoting your e-books: lessons from the UK JISC National e-Book
Observatory
Ray Lonsdale and Chris Armstrong
Vol. 44 No. 3, 2010
135
Property Management
Workplace impact of social networking
James Bennett, Mark Owers, Michael Pitt and Matthew Tucker
Vol. 28 No. 3, 2010
Rapid Prototyping Journal
Microscale metal additive manufacturing of multi-component medical devices
Adam Cohen, Richard Chen, Uri Frodis, Ming-Ting Wu and Chris Folk
Vol. 16 No. 3, 2010
Selective laser melting of Inconel 625 using pulse shaping
Kamran Mumtaz and Neil Hopkinson
Vol. 16 No. 4, 2010
Records Management Journal
Digital recordkeeping: are we at a tipping point?
Kate Cumming and Cassie Findlay
Vol. 20 No. 3, 2010
Information governance: information security and access within a UK context
Elizabeth Lomas
Vol. 20 No. 2, 2010
Do we need bigger buckets or better search engines? The challenge of
unlimited storage and semantic web search for records management
Lawrence W. Serewicz
Vol. 20 No. 2, 2010
Qualitative Research in Accounting & Management
Exploring efficiency’s dominance: the wholeness of the process
Patrick J. Devlin
Vol. 7 No. 2, 2010
Performance management in primary healthcare services: evidence from a
field study
Paulino Silva and Aldœnio Ferreira
Vol. 7 No. 4, 2010
Qualitative Research in Financial Markets
The perception of tax concessions in retirement savings decisions
Silvia Jordan and Corinna Treisch
Vol. 2 No. 3, 2010
Financial distress resolution in China – two case studies
Amy Kam, David Citron and Gulnur Muradoglu
Vol. 2 No. 2, 2010
Qualitative Research in Organizations and Management
The diary project: revealing the gendered organisation
Penelope J. Plowman
Vol. 5 No. 1, 2010
136
Advancing a pragmatist epistemology in organisational research
Diane Ruwhiu and Malcolm Cone
Vol. 5 No. 2, 2010
Reference Services Review
Reference service without the desk
Theresa S. Arndt
Vol. 38 No. 1, 2010
A mobile future for academic libraries
Joan K. Lippincott
Vol. 38 No. 2, 2010
Web 2.0 for reference services staff training and communication
Jane P. Currie
Vol. 38 No. 1, 2010
Review of Accounting and Finance
The market mispricing of special items and accruals: one anomaly or two?
T.J. Atwood and Hong Xie
Vol. 9 No. 2, 2010
Audit tenure and earnings surprise management
Li-Chin Jennifer Ho, Chao-Shin Liu and Thomas Schaefer
Vol. 9 No. 2, 2010
The wealth effects of investing in information technology: the case of
Sarbanes-Oxley section 404 compliance
Surendranath R. Jory, Jacob Peng and Caroline O. Ford
Vol. 9 No. 3, 2010
Sensor Review
INKtelligent printing1 for sensorial applications
Marcus Maiwald, Christian Werner, Volker Zöllmer and Matthias Busse
Vol. 30 No. 1, 2010
Binocular vision system for both weld pool and root gap in robot welding
process
Hongbo Ma, Shanchun Wei, Tao Lin, Shanben Chen and Laiping Li
Vol. 30 No. 2, 2010
Recovering pose and occlusion consistencies in augmented reality systems
using affine properties
Tao Guan and Li Duan
Vol. 30 No. 2, 2010
Social Enterprise Journal
The governance of fair trade social enterprises in Belgium
Benjamin Huybrechts
Vol. 6 No. 2, 2010
Governance, entrepreneurship and effectiveness: exploring the link
Monica C. Diochon
Vol. 6 No. 2, 2010
137
Speke: a view of regeneration in a localized third sector setting
Robbie Davison
Vol. 6 No. 1, 2010
Social Responsibility Journal
Collectors behaving ethically: an emerging consumption constellation
Jennifer Yurchisin and Sara B. Marcketti
Vol. 6 No. 1, 2010
Corporate social responsibility and consumers’ perception of price
Daniela Abrantes Ferreira, Marcos Gonçalves Avila and Marina Dias de Faria
Vol. 6 No. 2, 2010
Does nationalization increase stakeholder democracy?
Simeon Scott
Vol. 6 No. 2, 2010
Society and Business Review
Induction as an institutionalized and institutionalizing practice: insights from
retail banking and management consulting in France
Jér˛me Méric and Rémi Jardat
Vol. 5 No. 1, 2010
Dynamic capability and staff induction practices in small firms
Deborah E.M. Mulders, Peter A.J. Berends and A. Georges L. Romme
Vol. 5 No. 2, 2010
Balancing values and economic efficiency in the public sector! What can
public welfare service institutions learn from private service firms?
John Storm Pedersen and Jacob Dahl Rendtorff
Vol. 5 No. 3, 2010
Soldering & Surface Mount Technology
Effects of Zn additions on the structure of the soldered Sn-3.5Ag and Cu
interfaces
R.L. Xu, Y.C. Liu, C. Wei and L.M. Yu
Vol. 22 No. 2, 2010
Thermomechanically loaded lead-free LGA joints in LTCC/PWB assemblies
Olli Nousiainen, Timo Urhonen, Tero Kangasvieri, Risto Rautioaho and
Jouko Vähäkangas
Vol. 22 No. 2, 2010
Investigation of Sn-Zn-Bi solders – Part I: surface tension, interfacial tension
and density measurements of SnZn7Bi solders
K. Bukat, Z. Moser, J. Sitek, W. Gasior, M. Koscielski and J. Pstrus
Vol. 22 No. 3, 2010
Investigation of Sn-Zn-Bi solders – Part II: wetting measurements on
Sn-Zn7Bi solders on copper and on PCBs with lead-free finishes by means of
the wetting balance method
K. Bukat, Z. Moser, J. Sitek, W. Gasior, M. Koscielski and J. Pstrus
Vol. 22 No. 4, 2010
138
Design thinking – a new mental model of value innovation
Brian Leavy
Vol. 38 No. 3, 2010
Scenario planning for economic recovery: short-term decision making in a
recession
Patrick B. Marren and Peter J. Kennedy Jr
Vol. 38 No. 1, 2010
Delivering on the promise of open innovation
Jorge Rufat-Latre, Amy Muller and Dave Jones
Vol. 38 No. 6, 2010
Structural Survey
Building conservation philosophy for masonry repair: part 2 – ‘‘principles’’
Alan M. Forster
Vol. 28 No. 3, 2010
Individual heat metering and charging of multi-dwelling residential housing
Simon Siggelsten and Stefan Olander
Vol. 28 No. 3, 2010
Studies in Economics and Finance
The global recession: analysis, evaluation, and implications of the policy
response and some reform proposals
Michael Sakbani
Vol. 27 No. 2, 2010
Enhancement of value portfolio performance using data envelopment
analysis
Eero J. Pätäri, Timo H. Leivo and J.V. Samuli Honkapuro
Vol. 27 No. 3, 2010
Lead bank quality and adverse rating announcements
Wei-Huei Hsu, Abdullah Mamun and Lawrence C. Rose
Vol. 27 No. 4, 2010
Supply Chain Management
Inter-organizational governance, learning and performance in supply chains
Miguel Hernández-Espallardo, Augusto Rodrı´guez-Orejuela and
Manuel Sánchez-Pérez
Vol. 15 No. 2, 2010
Teleological approaches in supply chain management: illustrations
Göran Svensson
Vol. 15 No. 1, 2010
Collaborative supply chain practices and performance: exploring the key role
of information quality
Frank Wiengarten, Paul Humphreys, Guangming Cao, Brian Fynes and
Alan McKittrick
Vol. 15 No. 6, 2010
139
Sustainability Accounting, Management and Policy Journal
Collaborating to achieve corporate social responsibility and sustainability?
Possibilities and problems
Alan Murray, Kathryn Haynes and Lucian J. Hudson
Vol. 1 No. 2, 2010
A re-evaluation of social, environmental and sustainability accounting:
an exploration of an emerging trans-disciplinary field?
Rob Gray
Vol. 1 No. 1, 2010
Team Performance Management
Effective teamworking: can functional flexibility act as an enhancing factor?
An Australian case study
Kym Fraser and Hans-Henrik Hvolby
Vol. 16 No. 1 and 2, 2010
Interactive and collaborative behaviour of software product-development
teams
Randhir Reghunath Pushpa and Mary Mathew
Vol. 16 No. 7 and 8, 2010
When Arab-expatriate relations work well: diversity and discourse in the Gulf
Arab workplace
Mark Neal
Vol. 16 No. 5 and 6, 2010
The Bottom Line
Exceptional service during and after deep serial cuts
Mary K. Throumoulos
Vol. 23 No. 1, 2010
Information technology and gender gap: toward a global view
Golnessa Galyani Moghaddam
Vol. 28, No.5, 2010
An innovative approach for developing and employing electronic libraries to
support context-aware ubiquitous learning
Hui-Chun Chu, Gwo-Jen Hwang and Judy C.R. Tseng
Vol. 28 No. 6, 2010
Challenges and opportunities of e-government in South Africa
Stephen M. Mutula and Janneke Mostert
Vol. 28 No. 1, 2010
The TQM Journal
Systems thinking in quality management
Tito Conti
Vol. 22 No. 4, 2010
140
The structural relationships between TQM factors and organizational
performance
Christos V. Fotopoulos and Evangelos L. Psomas
Vol. 22 No. 5, 2010
A study into the effectiveness of quality management training: a focus on
tools and critical success factors
Ben Clegg, Chris Rees and Mike Titchen
Vol. 22 No. 2, 2010
Tourism Review
Governance: a review and synthesis of the literature
Lisa Ruhanen, Noel Scott, Brent Ritchie and Aaron Tkaczynski
Vol. 65 No. 4, 2010
Training & Management Development Methods
Strengthening professional moral courage: a balanced approach to ethics
training
Leslie E Sekerka and Lindsey Godwin
Vol. 24 No. 5, 2010
Demonstrating care and respect for all learners, a re-examination
Randall P Bandura and Paul Lyons
Vol. 24 No. 2, 2010
An evaluation of training in workforce planning for allied health professionals
Brian Howieson
Vol. 24 No. 2, 2010
Transforming Government: People, Process and Policy
Characteristics of a successful shared services centre in the Australian public
sector
Mark Borman
Vol. 4 No. 3, 2010
Adopting shared services in a public-sector organization
Frank Ulbrich
Vol. 4 No. 3, 2010
Exploring the importance of citizen participation and involvement in
e-government projects: practice, incentives, and organization
Karin Axelsson, Ulf Melin and Ida Lindgren
Vol. 4 No. 3, 2010
VINE
The roles and values of personal knowledge management: an exploratory
study
Ricky K.F. Cheong and Eric Tsui
Vol. 40 No. 2, 2010
141
Worldwide Hospitality and Tourism Themes
Weighing the option of biometrics in the hospitality industry
Kelly Warren
Vol. 2 No. 1, 2010
Douro Valley tourism plan: the plan as part of a sustainable tourist destination
development process
Nuno Fazenda, Fernando Nunes da Silva and Carlos Costa
Vol. 2 No. 4, 2010
The role of animal-based attractions in ecological sustainability:
current issues and controversies
Amir Shani and Abraham Pizam
Vol. 2 No 3, 2010
Young Consumers
Impulse buying and cognitive dissonance: a study conducted among the
spring break student shoppers
Babu P. George and Gallayanee Yaoyuneyong
Vol. 11 No. 4, 2010
The influence of vicarious role models on purchase intentions of Botswana
teenagers
Rina Makgosa
Vol. 11 No. 4, 2010
An exploration of adolescent snacking conventions and dilemmas
Tino Bech-Larsen, Birger Boutrup Jensen and Susanne Pedersen
Vol. 11 No. 4, 2010
142
Outstanding Author Contribution 2011
Advances in Accounting Behavioural Research
The role of confidence in tax return preparation using tax software
Amy M. Hageman
Book Volume 13
Advances in Accounting Education
Accounting doctoral programs: a multidimensional description
Amelia A. Baldwin, Carol E. Brown and Brad S. Trinkle
Book Volume 11
Advances in Appreciative Inquiry
Forms of government and systemic sustainability: a positive design approach
to the design of information systems
Kenneth E. Kendall and Julie E. Kendall
Book Volume 3
Advances in Austrian Economics
Instincts and institutions: the rise of the market
Jean-Paul Carvalho and Mark Koyama
Book Volume 13
Advances in Business and Management Forecasting
Seasonal regression forecasting in the US beer import market
John F. Kros and Christopher M. Keller
Book Volume 7
Advances in Business Marketing and Purchasing
Anatomy of relationship significance: a critical realist exploration
Filipe J. Sousa and Luis M. de Castro
Book Volume 16
Advances in Culture, Tourism and Hospitality Research
Information usefulness auditing of tourism destination websites: assessing
Los Angeles, San Diego, and San Francisco’s performance
Carlynn Woolsey
Book Volume 4
Advances in Econometrics
The panel probit model: adaptive integration on sparse grids
Florian Heiss
Book Volume 26
143
Advances in Ecopolitics
Ecotourism and sustainability in the tourism sector
James Hanrahan
Book Volume 5
Advances in Educational Administration
Leadership for inclusive schools and inclusive school leadership
Cristina Devecchi and Ann Nevin
Book Volume 11
Advances in Entrepreneurship, Firm Emergence and Growth
Advancing the 3R
Pramodita Sharma
Book Volume 12
Advances in Gender Research
Gender, class, and work: the complex impacts of globalization
Krista M. Brumley
Book Volume 14
Advances in Health Care Management
Lead for demand and lag for supply: the use of pay level to predict hospital
performance
Mark P. Brown, Jonathon R. B. Halbesleben and Anthony R. Wheeler
Book Volume 9
Advances in Health Economics and Health Services Research
The effect of drug vintage on survival: micro evidence from Puerto Rico’s
medicaid program
Frank R. Lichtenberg
Book Volume 22
Advances in Hospitality and Leisure
Competitive pricing in european hotels
Cathy A. Enz and Linda Canina
Book Volume 6
Advances in Industrial & Labor Relations
Channels of buyer influence and labor standard compliance: the case of
Cambodia’s garment sector
Chikako Oka
Book Volume 17
Advances in International Management
Behavioral elements in foreign direct investments
Yair Aharoni
Book Volume 23
144
Advances in Learning and Behavioral Disabilities
A longitudinal study of the impact of effective beginning reading instruction for
English learners: literacy, language, and learning disabilities
Anne W. Graves
Book Volume 23
Advances in Librarianship
Using search engine technology to improve library catalogs
Dirk Lewandowski
Book Volume 32
Advances in Medical Sociology
A social change model of the obesity epidemic
Deborah Sullivan
Book Volume 11
Advances in Mergers and Acquistions
Trust dynamics in acquistions: the role of relationship history, interfirm
distance and acquirer’s integration approach
Gunter K. Stahl and Sim B. Sitkin
Book Volume 9
Advances in Motivation and Achievement
Current and future directions in teacher motivation research
Paul W. Richardson and Helen M. G. Watt
Book Volume 0
Advances in Public Interest Accounting
Does equity compensation induce executives to maximize firm value or their
own personal wealth?
Theresa F. Henry
Book Volume 15
Advances in Research on Teaching
Reflections on the shared ordeal of accreditation across institutional narratives
Lynnette B. Erickson and Nancy Wentworth
Book Volume 12
Advances in Special Education
Multicultural education: not a general and special education panacea
Festus E. Obiakor
Book Volume 20
Advances in Taxation
Microanomie as an explanation of tax fraud: a preliminary investigation
Michele W. Ganon and James J. Donegan
Book Volume 19
145
Advances in the Economic Analysis of Participatory &
Labor-Managed Firms
To join or not to join? Factors influencing employee share plan membership in
a multinational corporation
Alex Bryson and Richard B. Freeman
Book Volume 11
Applications of Management Science
A multicriteria approach to critical facility security system design
Patrick T. Hester and Sankaran Mahadevan
Book Volume 14
Bridging Tourism Theories and Practices
Deconstructing Brand Equity
William C. Gartner
Book Volume 1
Community, Environment and Disaster Risk Management
Disaster risk reduction and climate change adaptation: enabling environment
for integration
Tran Phong and Bui Duc Tinh
Book Volume 4
Contributions to Conflict Management, Peace Economics and
Development
A method to compute a peace gross world product by country and by
economic sector
Jurgen Brauer and John Tepper Marlin
Book Volume 14
Contributions to Conflict Management, Peace Economics and
Development
A method to compute a peace gross world product by country and by
economic sector
Jurgen Brauer and John Tepper Marlin
Book Volume 14
Contributions to Economic Analysis
Transportation indicators and business cycles
Kajal Lahiri
Book Volume 289
Critical Studies on Corporate Responsibility, Governance and
Sustainability
CSR 2.0: from the age of greed to the age of responsibility
Wayne Visser
Book Volume 1
146
Current Perspectives in Social Theory
Why Nazified Germans killed Jewish people: insights from agent-based
modeling of genocidal actions
Robert B. Smith
Book Volume 27
Current Research in the Semantics/Pragmatics Interface
The semantics of grammatical dependencies
Alastair Butler
Book Volume 23
Developments in Corporate Governance and Responsibility
Corporate volunteering in Portugal
Maria João Santos
Book Volume 1
Frontiers of Economics and Globalization
Ex-ante assessment of the welfare impacts of trade reforms with numerical
models
Joseph Francois and Will Martin
Book Volume 7
Innovation and Leadership in English Language Teaching
Service climate in English language teaching centers: a survey of providers
John Walker
Book Volume 2
International Finance Review
Reforming international standards for bank capital requirements:
a perspective from the developing world
Pierre-Richard Agénor and Luiz A. Pereira da Silva
Book Volume 11
International Perspectives on Education and Society
Monitoring the quality of education: exploration of concept, methodology, and
the link between research and policy
Mioko Saito and Frank van Cappelle
Book Volume 13
International Symposia in Economic Theory and Econometrics
Oil prices and exchange rates: some new evidence using linear and nonlinear
models
Mohamed El Hedi Arouri and Fredj Jawadi
Book Volume 20
147
New Technology Based Firms in the New Millennium
Linking innovation and entrepreneurship in higher education: a study of
Swedish schools of entrepreneurship
Åsa Lindholm Dahlstrand and Eva Berggren
Book Volume 8
Political Power and Social Theory
The sociospatial reconfiguration of middle classes and their impact on politics
and development in the global south: preliminary ideas for future research
Diane E. Davis
Book Volume 21
Research in Accounting in Emerging Economies
A new institutional analysis of IFRS
Ahmed Kholeif
Book Volume 10
Research in Consumer Behaviour
Socialization of adult and young consumers into materialism: the roles of
media and church in Peru
Sandra K. Smith Speck and Teri Peterson
Book Volume 12
Research in Economic Anthropology
Borrowed places: eviction wars and property rights formalization in
Kazakhstan
Saulesh Yessenova
Book Volume 30
Research in Experimental Economics
Tacit coordination in contribution-based grouping with two endowment levels
Anna Gunnthorsdottir, Roumen Vragov and Jianfei Shen
Book Volume 13
Research in Labor Economics
Income inequality, income mobility, and social welfare for urban and rural
households of China and the United States
John Pencavel and Niny Khor
Book Volume 30
Research in Occupational Stress and Well Being
Occupational stressors and job performance: an updated review and
recommendations
Christopher C. Rosen, Chu-Hsiang Chang, Emilija Djurdjevic and Erin Eatough
Book Volume 8
148
Research in Organizational Change and Development
Built to change organizations and responsible progress: twin pillars of
sustainable success
Christopher G. Worley, Edward E. Lawler
Book Volume 18
Research in Personnel and Human Resources Management
Workplace safety: a multilevel, interdisciplinary perspective
Michael J. Burke and Sloane M. Signal
Book Volume 29
Research in Political Economy
Is the national question an aporia for humanity? How to read Rosa
Luxemburg’s ‘‘The national question and autonomy’’
Narihiko Ito
Book Volume 26
Research in Professional Responsibility and Ethics in Accounting
Moral intensity, ethical reasoning, and equitable relief judgments
Gary M. Fleischman, Sean Valentine and Don W. Finn
Book Volume 14
Research in Public Policy Analysis and Management
Public administration Singapore style
Jon Quah
Book Volume 19
Research in Social Movements, Conflicts and Change
The impacts of repression: the effect of police presence and action on
subsequent protest rates
Jennifer S. Earl and Sarah A. Soule
Book Volume 30
Research in the Sociology of Health Care
How much time do Americans spend seeking health care? Racial and ethnic
differences in patient experiences
Deborah Carr, Yoko Ibuka and Louise B. Russell
Book Volume 28
Research in the Sociology of Organizations
The political economy of financial exuberance
Greta Krippner
Book Volume 0
149
Research in the Sociology of Work
Caring, curing, and the community: black masculinity in a feminized
profession
Adia Harvey Wingfield
Book Volume 20
Research on Economic Inequality
Counting poverty orderings and deprivation curves
Maria Casilda Lasso de la Vega
Book Volume 18
Research on Emotion in Organizations
Service encounter needs theory: a dyadic, psychosocial approach to
understanding service encounters
Graham L. Bradley, Janet R. McColl-Kennedy, Beverley A. Sparks,
Nerina L. Jimmieson and Dieter Zapf
Book Volume 6
Research on Managing Groups and Teams
Restorative justice: seeking a shared identity in dynamic intragroup contexts
Tyler G. Okimoto, Michael Wenzel and Michael J. Platow
Book Volume 13
Review of Marketing Research
A backward glance of who and what marketing scholars have been
researching, 1977-2002
John B. Ford, Douglas West, Vincent P. Magnini, Michael S. LaTour and
Michael J. Polonsky
Book Volume 7
Sociological Studies of Children and Youth
‘‘And no flowers grow there and stuff’’: young children’s social representations
of poverty
Carin Neitzel and Judith Chafel
Book Volume 13
Studies in Law, Politics and Society
Indigeneity: before and beyond the law
Kathleen Birrell
Book Volume 51
Studies in Qualitative Methodology
Technology and the end of ethnography
Kevin Love
Book Volume 11
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Studies in the Development of Accounting Thought
Gerhard G. Mueller: Father of International Accounting Education
Dale L. Flesher
Book Volume 13
Tourism Social Science Series
The story of a postcard
Jean-Michel Dewailly
Book Volume 13
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Best Practical Implications Award 2011
This award was launched two years ago for the Paper with the Best Practical
Implications. Emerald has always held to the philosophy that research in the area of
business and management should have relevance for practitioners founded in
rigorous academic research. The AACSB’s 2008 Impact of Research states,
‘‘schools be required to demonstrate the value of their faculties’ research not simply
by listing its citations in journals, but by demonstrating the impact it has in the
workaday world’’, and this principle is perfectly encapsulated in Emerald’s strap line:
‘‘Research you can use’’.
The criteria for selection were as follows.
Required
.
That the article be published in the preceding year.
.
That there is a clear application for the research.
.
That the article is based on quality and rigorous research.
.
That the literature review and references are up to date and complete.
.
That the article could easily be adapted for practical use.
Desirable
.
There is a broad application for business.
.
That the article has a significant number of downloads from the Emerald web site.
.
That the paper has been jointly authored between academic and practitioner
authors.
We reward the following papers:
Implementing strategies through management control systems: the case of
sustainability
International Journal of Productivity and Performance Management, Vol. 59 No. 2, 2010
Angelo Riccaboni and Emilia Luisa Leone
University of Siena, Siena, Italy
Improving competence and compliance through self-service and e-learning development
Strategic HR Review, Vol. 9 No. 1, 2010
Matt Mundey
Hertfordshire Primary Care Trust, Welwyn Garden City, UK
Can an opportunity to learn at work reduce stress? A re-visitation of the job demandcontrol model
Journal of Workplace Learning, Vol. 22 No. 3, 2010
Chiara Panari, Dina Guglielmi, Silvia Simbula and Marco Depolo
University of Bologna, Bologna, Italy
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Social Impact Award 2011
This award recognizes outstanding research that makes a tangible difference for the
good of society. Reflecting Emerald’s publishing philosophy of ‘‘research you can
use’’, the award was open to articles published in an Emerald journal in 2010 that
demonstrated real-world application with a high social impact.
The shortlist and winning paper was judged and chosen by a panel of experts from
the Globally Responsible Leadership Initiative (GRLI), the largest community of
businesses and business schools/learning institutions uniquely focused on
developing a "new" generation of globally responsible leaders.
The winning paper is:
Building social capital through corporate social investment
Asia-Pacific Journal of Business Administration, Vol. 2 No. 1, 2010
David Cooke
College of Management, Southern Cross University, Tweed Heads, Australia
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Impact of Research Award 2011
Emerald is exceedingly passionate about publishing research which has an impact;
we do acknowledge however that impact cannot always be immediate.
In light of this for 2011 we have launched the Impact of Research Award. The winning
papers must have been published before 2006 and could go back as far as the first
issue of the first volume. Three journals have been chosen to pilot this inaugural
award as they have made a significant subject-specific contribution.
We have rewarded one paper from each journal which the editors deem to have had
the greatest impact in their field. The winning papers are seminal articles and can
demonstrate impact on one or more of the headings below:
.
The body of knowledge.
.
Practice.
.
Teaching and learning.
.
Public policy making.
.
Society and environment.
.
Economy.
The winners are:
Antecedents and consequences of employee engagement
Journal of Managerial Psychology, Vol. 27 No. 2, 2006
Professor Alan M. Saks
University of Toronto, Canada
The Mechanism of Internationalisation
International Marketing Review, Vol. 7 No. 4, 1990
Professor Jan Johanson
Uppsala University, Sweden
Professor Jan-Erik Vahlne
Stockholm School of Economics, Sweden
Conceptions of corporate social responsibility the nature of managerial capture
Accounting, Auditing & Accountability Journal, Vol. 16 No. 4, 2003
Professor Brendan O’Dwyer
Amsterdam Graduate Business School, Netherlands
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Best New Journal Award 2011
This award is aimed at highlighting new journals that are publishing outstanding
quality research in current, strong and evolving subjects. Free access was given to
the 13 eligible journals. Over 400 votes were cast and the winner is:
Strategic Outsourcing: An International Journal
One voter commented:
Strategic Outsourcing: An International Journal is exceptional because it attracts top research in
outsourcing from among many different disciplines. As a reader of the journal, I have cited several
excellent papers and I have found the quality of the research to be extremely high. I also read and cite
the industry insights because they are topical, timely and insightful. As an author in the journal, I found
the Editor-in-Chief, Marco Busi, to be helpful, developmental, and encouraging. The review process is
thorough and swift – something other top journals strive for but don’t always achieve.
The runner up is:
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Outstanding Special Issue Award 2011
We recognize the very distinct contribution made by special issues to our journals
and the database by making an annual award to the Guest Editor(s) of the
outstanding special issue of the year. It is a way of recognizing and rewarding the
very real contribution made by the Guest Editors and of acknowledging the added
value brought to the journals through their hard work and expertise. Most of these
guest editors undertake the full role of the ‘‘Editor’’ for that particular issue and most
do not receive any monetary reward.
They:
.
collaborate with the editor on the subject of the special issue using their own
specialist subject knowledge and interest;
.
identify and define the subject scope of the special issue;
.
use their own networks to commission papers or arrange calls for papers to attract
the authors to write for the issue;
.
manage the peer review process and reviewers and liaise with the authors for
revisions if needed;
.
collate the issue for the Editor/Managing Editor;
.
write a guest editorial for the journal – these are often extensive essays which draw
together the component papers and provide an overview of the topic.
What makes an outstanding special issue?
The criteria, by which we select and chose our winning special issues, are varied but
we believe sensible, fair, and demonstrable and can be applied in all subject fields
and to all journals:
.
internationality in content and/or authorship;
.
leading edge content and originality;
.
broad subject interest appeal;
.
a consistency in the papers either through a commonality of approach or
theme or their comparative nature;
.
the authors of the papers are some of the active and respected figures in the
field;
.
a well written guest editorial which exhibits real understanding of the value and
import of the issue, and above all;
.
Guest Editor(s) who put a lot into the work involved in the commissioning and
production of the special issue.
The winners for 2011
Emerald is particularly pleased and proud to announce the Outstanding Special
Issue Awards for 2011.
Winner
Globalization: expanding horizons in women’s leadership
Guest Editor: Associate Professor Whitney H. Sherman,
Virginia Commonwealth University, USA
Journal of Educational Administration, Vol. 48 No. 6, 2010
The issue is a collection of manuscripts related to women in educational leadership.
Educational leadership is defined by the authors in ways that are inclusive of a large
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span of ages and positions in the field of education worldwide. The intent of the
Guest Editor (which has been admirably achieved) is to offer as global a perspective
on women in educational leadership as possible. Accordingly, this special issue
presents 17 authors from 12 universities and embodies the perspectives of women in
nine countries.
A primary objective of the issue is to promote social justice and inclusiveness of voice
specific to women and their experiences in educational leadership. The result is a
volume of work that signifies women are doing amazing things with their lives at
various levels, but that there is still much room for pioneering work by women in
educational leadership and, in turn, continuing research on their work.
The authors in this special issue have ploughed new ground in several ways. For
example, they have written about women leaders in education from primary schools
to the professoriate across different countries. While we do have a fairly robust body
of knowledge helping us to understand the conditions under which women lead
schools in English-speaking countries such as the UK, USA, Canada, Australia and
New Zealand, we know very little if anything, about women educational leaders in
other parts of the world. The articles in this special issue by Agezo, Ngunnjiri, Shapira
et al., and Speradio give us precious glimpses into African, Arab-Israeli, Bangladeshi
and Indian women’s leadership practices and concerns. In addition, young women
leaders as a group have not been well studied. McNae’s article about a
co-constructed leadership program for young women in high school, Mansfield et
al.’s piece about women in US educational leadership programs, and Sherman et
al.’s narrative study of young women professors of education break into very new
territory. Moreover, this collection of articles provides strong threads connecting the
often-separated Pre K-12 world and the sphere of higher education as Coleman’s
article nicely demonstrates.
The preparation of this special issue demanded much of the Guest Editor, particularly
in establishing contacts with non-American authors. Rather than advertise via a call
for papers, Sherman used her impressive network of colleagues to identify significant
researchers in the realm of women in educational leadership. That she succeeded in
securing contributions from so many countries bears testament to her determination
to produce a special issue of the highest order.
This issue is indeed ‘‘special’’. It will be an indispensable source of knowledge and
thinking for scholars and practitioners in educational leadership and a source of
inspiration for women in the field of leadership through all levels of education.
Highly commended:
Accounting in the media
Guest Editor: Grant Samkin, University of Waikato, New Zealand
Qualitative Research in Accounting & Management, Vol. 7 No. 3, 2010
This has been a very high profile Special Issue for such a young journal, and it is
anticipated there will be high usage. Not only is it the first accounting journal to tackle
the subject as an entire entity, it draws on other recent cutting edge research in the
area around visual representation and cultural aspects of accounting. Perhaps the
most impressive part of the issue is the caliber of names it managed to attract: Prem
Sikka is perhaps the most well known accounting scholar in the UK, and writes
regularly for The Guardian; David Boje is a multi-disciplinary academic who has
written for Emerald across a number of journals; Kerry Jacobs is a Professor at
Australia’s No 1 university (ANU); Gudrun Baldvinsdottir is one of the most wellknown scholars writing in this area; and Robert Scapens is Professor at the worldleading Manchester Business School and Editor of the ISI-ranked Management
Accounting Review.
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Accounting for cities in the 21st century
Guest Editors: Professor Irvine Lapsley, The University of Edinburgh, UK
Peter Miller, London School of Economics, UK
Fabrizio Panozzo, Ca’ Foscari University, Italy
Accounting, Auditing & Accountability Journal, Vol. 23 No. 3. 2010
Edited by the renowned Scottish accounting academic Professor Irvine Lapsley at
Edinburgh University, this Special Issue develops some of the themes presented in
the Accounting and the Visual Special Issue in AAAJ in 2009. Once again, the journal
places itself at the frontier of interdisciplinary accounting research by attempting to
assess the ‘‘increased prevalence of calculative practices in many dimensions of the
everyday life of citizens’’, which in turn ‘‘sharpens the research focus for
accountants’’. Special mention in particular should go to the articles by Martin
Kornberger and Chris Carter on strategy and the very famous social scientist Barbara
Czarniawska for her thought-provoking piece on ‘‘Accounting for a city project’’.
Further praise is deserved by the Special Issue Editorial team, which was able to
deliver the complete issue ahead of schedule at very short notice.
Emerging multinationals: home and host country determinants and outcomes
Guest Editors: Peter Gammeltoft, Copenhagen Business School, Denmark
Jaya Prakash Pradhan, Sardar Patel Institute of Economic and Social Research,
India
Andrea Goldstein, Organisation for Economic Co-operation and Development,
France
International Journal of Emerging Markets, Vol. 5 No. 3/4, 2010
The global balance of economic power is shifting from developed to emerging
markets. Following the global economic crisis, growth rates in developed countries
have remained below par, whilst the strong performance of companies from
developing countries – emerging market multinationals (EMNCs) – have ensured that
future competition will be even fiercer than before the crisis. In short, the EMNCs of
today will be the global competitors of tomorrow. Studying the development,
pathways and strategies of the EMNCs is therefore of great interest to scholars of
international business and strategic management. This double special issue is a
major contribution to this scholarly effort.
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Leading Editor Awards 2011
The Leading Editor awards acknowledge the high commitment Editors have to their
journals and reward their efforts to raise and maintain the standing of the journals. In
recognition of this work, we reward the following editors:
Mustafa Ozbilgin
Brunel University, UK
Equality, Diversity and Inclusion – An International Journal
Mustafa Ozbilgin is Professor of Human Resource Management at the Brunel
Business School, Brunel University, UK. His research focuses on equality, diversity
and inclusion at work from comparative and relational perspectives. He has
conducted field studies in the UK and internationally and his work is empirically
informed. He has authored and edited ten books and published large number of
papers in journals including the Academy of Management Review and the Academy
of Management Learning and Education.
Professor Ozbilgin edited Equality, Diversity and Inclusion – An International
Journal for four years between 2006 and 2010. In this role he transformed the
journal from a UK oriented title to a highly respected, international publishing outlet.
On Professor Ozbilgin’s recommendation the journal’s title was changed from Equal
Opportunities International in 2008 and this further enhanced its profile and
relevancy. During his tenure the journal gained a reputation for exceptional author
support, particularly of those experiencing the publishing process for the first time.
Professor Ozbilgin also commissioned numerous high quality special issues from
leading scholars in the field and considerably expanded both the journal’s Advisory
and Review Boards. He founded the annual Equality, Diversity and Inclusion
Conference and established a key association with the Academy of Management
(Gender, Diversity and Organization Division) by way of a Best Student Award
sponsorship.
Barry Cooper
Deakin University, Australia
Philomena Leung
Macquarie University, Australia
Managerial Auditing Journal
Professors Cooper and Leung took over the Editorship of the Managerial Auditing
Journal in 2005, and in the last five years they have done an outstanding job in
developing the journal into one of the leading accounting titles and one of the best
auditing journals in the world. In the five year period of their tenure, they have seen
article downloads triple to almost 300,000 and have attracted an increasingly high
quality, international mix of papers on all aspects of the auditing process. Most
impressively, they have managed this in spite of having extremely successful
academic careers away from the journal. Barry Cooper is Professor of Accounting
at Deakin University in Melbourne has been President of AFAANZ and will be only
the second non-British President of ACCA in 2012. Philomena Leung is now
Professor of Accounting and Head of Department at Macquarie University in
Sydney.
159
Jeryl Whitelock
University of Bradford, UK
John Cadogan
Loughborough University, UK
International Marketing Review
Jeryl Whitelock is Professor of International Marketing and Head of Research Cluster
at Bradford School of Management. Her research interests within international
marketing include product strategy, international advertising, market entry strategy
and international brands and branding. She has published on these on topics and
others in journals such as Journal of International Marketing, Business History,
European Journal of Marketing, Journal of International Management and
International Marketing Review. Professor Whitelock is a Fellow of the RSA and of
the Chartered Institute of Marketing, and has held visiting posts at the University of
Murcia, Spain, the University of Cartagena, Spain, and the Instituto Technologico de
Monterrey, Mexico. She is currently Visiting Professor at the University of Metz,
France and EADA, Barcelona, Spain.
John W. Cadogan is Professor of Marketing and Deputy Director of Research at the
Business School, Loughborough University. He has held faculty positions at
Loughborough University since 2003, and has previously worked on the faculties of
Swansea University (UK), the University of Wellington (New Zealand), and Aston
University (UK). He holds a visiting Professorship at the University of Brighton, and is
a Fellow of the Higher Education Academy. Professor Cadogan researches issues in
marketing strategy, international marketing and sales, and has published over 30
journal articles on these topics in a wide range of outlets, including the Journal of the
Academy of Marketing Science, International Journal of Research in Marketing,
Journal of Business Research, Journal of International Business Studies and
European Journal of Marketing. He is committed to developing research talent within
the marketing academic community, and played a major role in founding and
co-chairing the Biennial Academy of Marketing Science Doctoral Consortium.
Jeryl Whitelock has served as Co-Editor of International Marketing Review for over
ten years. She has been instrumental in the journal’s rise to become one of the top
two international marketing titles (and one of the top six international business titles)
in the world. John Cadogan became Co-Editor of International Marketing Review in
2007, since when the journal’s impact factor has more than doubled (to 1.164) and
the reputation of the journal has continued to increase. Both are valued as committed
and careful editors, and their attention to detail and refusal to compromise on the
quality of published papers has taken IMR from strength to strength.
Simon Dolan
ESADE Business School, Spain
Simon Dolan is Professor of the Department of Human Resource Management and
Director of the Institute for Labour Studies (IEL) at ESADE Business School,
Barcelona. He has taught as visiting professor/scholar in many universities (primarily
on MBA and PhD programmes), including: Boston University, Northeastern
University, The University of Minnesota and The University of Colorado; Tel Aviv
University; McGill University, Concordia University and St Mary’s University; Remini
University of Beijing; Universität Wien, ESSEC-Paris, Université de Toulouse,
Universidad de Cádiz, Universidad Pablo de Olavide and Universitat Pompeu Fabra;
Federal University of Rio (Brazil) and ITESM (Mexico). His research interests include
human resource management, industrial/organizational psychology and
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occupational stress, fields on which he has extensively written, having published over
40 books and over 100 articles in refereed journals.
Simon Dolan’s impact as Editor-in-Chief of Cross Cultural Management has been
nothing short of extraordinary. He has taken a struggling journal central to the
disciplines of international business and HRM, invited a renowned group of regional
editors and orchestrated a rigorous and professional review process. His contacts in
the field have enabled the journal to publish key special issues that have made real
statements about the need to better understand culture when conducting business
internationally. Simon’s commitment to the journal led to its rapid acceptance into the
Social Science Citation Index in July 2010, and a 100 per cent increase in article
usage since 2007. He passionately believes that high quality research must have an
impact on those outside the walls of academia.
Derek Walker
RMIT University, Australia
Derek is an absolute pleasure to work with. Since the launch of the International
Journal of Managing Projects in Business in 2008 he has worked with enthusiasm
and dedication to build the profile and standing of the journal as well as focusing on
the support of new and emerging scholars. He readily embraces the trials and
challenges of editing a journal, often applying an innovative and refreshing approach.
Julie McLeod
Northumbria University, UK
Julie McLeod became full time Editor for Records Management Journal (RMJ) in
2005 after a successful Co-Editorship with her predecessor Catherine Hare. From
this firm foundation the journal has moved from strength to strength under Julie’s
energetic and intelligent direction.
Tangible achievements for the journal in the last five years include:
.
Expansion of the Editorial board to represent more key international regions.
.
Invited contributors from prestigious organizations such as JISC, the NHS and the
Equality & Human Rights Commission in the UK. Alongside collaborators in the
US, Australia and Canada.
.
Increasing usage by a factor of 6.
2010 has also seen the journal’s 20th anniversary which Julie has marked
prestigiously with not one but three special issues charting the history, current state
and future of the Records Management Profession. As part of the anniversary
celebrations Julie has been fully active on the conference circuit delivering keynotes
and making valuable connections with the leading lights of this field.
The journal is a prime example of excellence within Emerald’s publishing philosophy
to create impact across practitioner and academic spheres: Julie’s tireless efforts in
recent years demonstrate how an outstanding Editor can lead a vibrant community
and produce thinking of the highest quality which can positively impact on public
policy and organizational governance.
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Leading Books Series Editor Awards 2011
These awards acknowledge the high commitment Book Series Editors have to their
series and reward their efforts to raise and maintain the standing of the publications.
In recognition of this work, we reward the following editors:
Timothy Devinney
University of Technology Sydney, New South Wales, Australia
Torben Pedersen
Copenhagen Business School, Fredriksberg, Denmark
Laszlo Tihanyi
Texas A&M University, Texas, USA
Advances in International Management
Since assuming editorship, Tim, Torben and Laszlo have shown a real dedication to
building upon the impressive reputation set by the previous Editors, Joseph Cheng
and Michael Hitt. The team co-ordinate an impressive number of events around each
volume; including panel sessions at both the Academy of International Business and
the Academy of Management annual conferences, and institutional workshop
sessions to discuss and refine papers for submission. Their 2010 volume addressing
‘‘The Past, Present and Future of International Business & Management’’ presents a
comprehensive read on the topic.
Future volumes promise to deliver a high calibre of authorship on key topics within
the subject area.
Anthony Rotatori
St Xavier University, Illinois, USA
Advances in Special Education
Advances in Special Education always creates a sense of anticipation when it is
announced on the frontlist. At conferences, it turns delegates’ heads in the direction
of the Emerald stand. It rarely fails to draw approval from its varied readership. The
credit for the book series’ success must go to its Series Editor, Anthony F. Rotatori,
and the trusted and loyal editorial team he has built up since the first publication.
Publications such as this have helped Emerald move forward as a publisher of social
sciences and stamp our footprint onto the various subject communities that orbit the
subject of education.
Solomon W. Polachek
Binghamton University, New York, USA
Konstantinos Tatsiramos
Institute for the Study of Labor, Bonn, Germany
Research in Labor Economics
Their dedication to the field and to the series is exemplary. They constantly sustain
regular publication and high quality volumes, raising the profile of the title and
subsequently Emerald. The association with the IZA ensures that wide readership
and contribution is attracted; it also opens new and valuable networks for promotion
and development of the series.
162
Michael Lounsbury
University of Alberta, Edmonton, Canada
Research in the Sociology of Organizations
Since Emerald’s acquisition of Research in the Sociology of Organizations at the end
of 2007, Michael Lounsbury has always produced an extremely high standard of
work. He is committed and well networked, and produces a high number of
exceptional volumes every year. Mike ensures the content is current and forwardthinking, and works hard to recruit a superb network of contributors. He is full of
ideas, energy and enthusiasm for the series, and is a delight to work with. Emerald is
very proud to have Mike as a Series Editor, and would like to take this opportunity to
thank him for his ongoing hard work and contribution to the field.
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Outstanding Service Awards 2011 –
Journals
For long standing support and consistently high-standard contributions to Emerald
journals, we reward the following people.
Mrs Lucy A. Tedd
For her work on Program: electronic library and information systems
Lucy Tedd has been Editor of Program: electronic library and information systems
since 1984. Lucy is a Lecturer in the DLIS at the University of Aberystwyth, Wales.
This award marks her retirement from the editorship. During her tenure, Lucy has
covered a period of startling growth and change in the area of computer-based library
systems. In 2006, the journal celebrated its 40th anniversary.
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Outstanding Service Awards 2011 – Books
For outstanding support and consistently high contributions to the Emerald book
series, we reward the following.
Joel Baum
For his work on Advances in Strategic Management.
Joel A.C. Baum is George E. Connell Chair in Organizations and Society, Professor
of Strategic Management, and Associate Dean, Faculty in the Rotman School of
Management at the University of Toronto, from which he also received his PhD. He
also holds a cross-appointment to the university’s Department of Sociology. The main
focus of his current research is the dynamics of interorganizational relationships in
diverse industry settings, including liner shipping, biotechnology, investment banking,
and private military services, as well as computer-simulated environments. He
served as Series Editor for Advances in Strategic Management from 1998 to 2010.
He is also a founding coeditor of the journal Strategic Organization.
After 12 years of continuous service as Series Editor for Advances in Strategic
Management, Joel Baum decided to stand down from the position with the 2010
volume, The Globalization of Strategy Research. During his time as Series Editor,
Joel produced excellent topical volumes year after year, and always recruited an
outstanding group of contributors. He worked hard to promote the series and always
ensured the content was timely, relevant and of an extremely high quality. The Series’
success is testament to Joel’s tireless enthusiasm for the topic, and we are very
grateful to Joel for all the hard work he has put in over the years. We welcome Brian
Silverman to the role of Series Editor from 2011, and wish Joel the very best for the
future.
Margo Mastropieri and Tom Scruggs
For their work on Advances in Learning and Behavioral Disabilities.
Margo A. Mastropieri is a University Professor and Professor of Special Education in
the College of Education and Human Development. She received her PhD in Special
Education from Arizona State University in 1983, her MEd and BA degrees from the
University of Massachusetts in Amherst. Professor Mastropieri is interested in how
students with disabilities learn in school and much of her research has focused on
cognitive strategies designed to promote learning and retention of school-related
information. She has also studied what happens during inclusive instruction with
students with disabilities and suggested instructional strategies to facilitate inclusive
efforts. Her publications include over 180 journal articles, 48 book chapters, and 28
co-authored or co-edited books.
Mastropieri is the Editor with Tom Scruggs of the Advances in Learning and
Behavioral Disabilities journal.
Tom Scruggs is University Professor and Professor of Special Education in the
College of Education and Human Development. He received his PhD in 1982 from
Arizona State University. His major areas of study were special education and
educational psychology.
His interests include cognitive and instructional strategies for students with
disabilities, and research synthesis. In addition to his own experimental research, he
has conducted several traditional meta-analyses of group-experimental research
literature, and has pioneered, with Margo Mastropieri, techniques for integrating
single-subject, survey, and qualitative research literatures. His publication activity
includes 200 journal articles and 65 equivalent articles, 52 chapters in books, and 30
co-authored or co-edited books. He has co-directed numerous federal grants totaling
nearly five million dollars, in test-taking skills, peer tutoring, mnemonic strategy
instruction, science and social studies education, and in undergraduate and doctoral
training. His work has been widely cited by others, including over 4,500 Google
Scholar citations.
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Tom Scruggs and Margo Mastropieri are an excellent partnership, as evident in the
continuing popularity of the series, Advances in Learning and Behavioral Disabilities.
As editors they tick all the right boxes: professional, engaged, reliable,
communicable, sound in judgment, as well as demonstrating a solid understanding of
their subject. The volumes they put forward for publication are always on trend,
consistently good and respected by the faithful readership the series has built up over
the years. Editors like Tom and Margo make the job of the publisher easier by
decreasing (arguably ‘‘sharing’’) the stress whilst increasing the interest.
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Outstanding Reviewers 2011
Accounting Research Journal
Professor Greg Clinch, University of Melbourne, Australia
Dr Asher Curtis, University of Utah, USA
Accounting, Auditing & Accountability Journal
Professor Yves Gendron, Universite Laval, Canada
African Journal of Economic and Management Studies
Dr John Okpara, Bloomsburg University, USA
Lartey Godwin Lawson, Denmark
Asia Pacific Journal of Marketing and Logistics
Professor Michael Merz, San José State University, USA
Asia-Pacific Journal of Business Administration
Professor Alexander Kouzmin, Southern Cross University, Australia
Asian Journal on Quality
Professor Jungsuk Oh, Seoul National University, South Korea
Aslib Proceedings
Anne Welsh, University College London, UK
John Akeroyd, UK
Baltic Journal of Management
Professor Tiit Elenurm, Estonian Business School, Estonia
Professor Ralf Müller, Umeå University, Sweden
Caroline Ritchie, The University of Wales Institute, Cardiff, UK
John Edwards, Bournemouth University, UK
Career Development International
Assistant Professor Hermann A. Ndofor, Texas A&M University, USA
Assistant Professor Shannon Taylor, Northern Illinois University, USA
China Agricultural Economic Review
Ruihua Yang, China Agricultural University, People’s Republic of China
Collection Building
Professor Robert P Holley, Wayne State University, USA
COMPEL
Andriollo Mauro, Università degli Studi di Padova, Italy
John Compter, Eindhoven University of Technology, The Netherlands
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Competitiveness Review
Dr Marilyn M Helms, Dalton State College, USA
Dr Ananda Mukherji, Texas A&M International University, USA
Construction Innovation
Professor Peter Love, Curtin University of Technology, Australia
Dr Wafaa Nadim, British University in Egypt, Egypt
Corporate Communications
Professor Alessandra Mazzei, IULM University, Italy
Corporate Governance
Professor Mette Morsing, Copenhagen Business School, Denmark
critical perspectives on international business
Dr Ernesto Gantman, Universidad de Buenos Aires and
Universidad de Belgrano, Buenos Aires, Argentina
Dr Eva Tsahuridu, RMIT University, Australia
Professor Paul Sparrow, Lancaster University, UK
Dr Marios Theodosiou, Cyprus University, Republic of Cyprus
Development and Learning in Organizations
Dr Roland K Yeo, Kuwait-Maastricht Business School, Kuwait
Disaster Prevention and Management
Professor Jieh-Jiuh Wang, Ming Chuan University, Taiwan
Education + Training
Ms Linda Riebe, Edith Cowan University, Australia
Dr Margaret Harris, University of Aberdeen, UK
Engineering, Construction and Architectural Management
Dr Mohammed Arif, University of Salford, UK
EuroMed Journal of Business
Dr Alkis Thrassou, University of Nicosia, Republic of Cyprus
European Business Review
Professor Amjad Hadjikhani, Uppsala University, Sweden
European Journal of Marketing
Dr Francois Carrillat, HEC Montreal, Canada
Dr Andrew M Farrell, Aston University, UK
Gender in Management
Dr Dima Jamali, American University of Beirut, Lebanon
Professor Norma Carr-Ruffino, San Francisco State University, USA
168
Health Education
Mrs Venka Simovska, Aarhus University, Denmark
Professor Jim McKenna, Leeds Metropolitan University, UK
Industrial Management & Data Systems
Dr Keng-Boon Ooi, Universiti Tunku Abdul Rahman, Malaysia
Information Management & Computer Security
Mr David Emm, Kaspersky Lab, UK
Dr Andrew Jones, Khalifa University of Science, United Arab Emirates.
Information Technology & People
Professor Lynette Kvasny, Pennsylvania State University, USA
International Journal of Accounting and Information Management
Professor Xue Wang, Loyola University New Orleans, USA
Dr Maggie Liu, The University of Winnipeg, Canada
International Journal of Bank Marketing
Dr Nicole Koenig Lewis, Swansea University, UK
Professor Merlin Simpson, Pacific Lutheran University, Washington, USA
International Journal of Climate Change Strategies and
Management
Mr Tiziano Pignatelli, Italian Agency for New Technology Energy and the
Environment, Italy
International Journal of Clothing Science and Technology
Anne Welsh, University College London, UK
John Akeroyd, UK
International Journal of Commerce and Management
Dr Norman Coates, University of Rhode Island, USA
Dr Hooshang M Beheshti, Radford University, USA
International Journal of Conflict Management
Professor Dean Tjosvold, Lingnan University, Hong Kong
Dr Gerben van Kleef, University of Amsterdam, The Netherlands
International Journal of Contemporary Hospitality Management
Dr Billy Bai, University of Nevada, USA
Professor Rob Law, Hong Kong Polytechnic University,
International Journal of Development Issues
Professor Deepak Nayyar, Jawaharlal Nehru University, India
Dr Biru Paksha Paul, State University of New York at Cortland, USA
169
International Journal of Disaster Resilience in the Built
Environment
Professor Raufdeen Rameezdeen, University of Moratuwa, Sri Lanka
International Journal of Educational Management
Professor Dr Miantao Sun, Shenyang Normal University,
Professor Angela Thody, University of Lincoln, UK
International Journal of Energy Sector Management
Dr Andon Blake, Wood Mackenzie, Edinburgh, UK
International Journal of Entrepreneurial Behaviour & Research
Dr Teemu Kautonen, Turku School of Economics, Finland
International Journal of Gender and Entrepreneurship
Dr Haya Al Dajani, University of East Anglia, UK
International Journal of Health Care Quality Assurance
Mehmet Tolga Taner, Gebze Institute of Technology, Turkey
Ian Callanan, St Vincent’s University Hospital, Ireland
International Journal of Housing Markets and Analysis
Dr Hao Wu, University of Melbourne, Australia
International Journal of Intelligent Computing and Cybernetics
Dr Hussein A Abbass, University of New South Wales, Australia
International Journal of Law in the Built Environment
Mr Michael C Brand, University of New South Wales, Australia
Dr Penny Brooker, University of Wolverhampton, UK
The International Journal of Logistics Management
Professor Booi Kam, RMIT University, Australia
Professor Zachary Williams, Central Michigan University, USA
Professor Peter Love, Curtin University of Technology, Australia
International Journal of Operations & Production Management
Professor Patrik Jonsson, Chalmers University of Technology, Sweden
Dr Mattias Johansson, Chalmers University of Technology, Sweden
International Journal of Pharmaceutical and Healthcare Marketing
Professor Daniel Friesner, North Dakota State University, USA
International Journal of Physical Distribution & Logistics
Management
Professor Paul Murphy, John Carroll University, USA
Professor Theodore P Stank, The University of Tennessee, USA
170
International Journal of Public Sector Management
Dr Rhys Andrews, Cardiff Business School, UK
Dr Paresh Wankhade, Liverpool Hope University, UK
International Journal of Numerical Methods for Heat & Fluid Flow
Professor Ioan Pop, University of Cluj, Romania
International Journal of Social Economics
Mr Daniel S Mason, University of Maryland, USA
Professor Orlando Gomes, ISCAL – Lisbon Polytechnic Institute, Portugal
International Journal of Sociology and Social Policy
Dr Peter Rodgers, University of Sheffield, UK
International Journal of Sustainability in Higher Education
Professor Anita Pipere, Daugavpils University, Latvia
>International Journal of Wine Business Research
Dr Roberta Veale, The University of Adelaide, Australia
Mignon Reyneke, Lulea University of Technology, Sweden
Journal of Accounting & Organizational Change
Professor Jan Mouritsen, Copenhagen Business School, Denmark
Journal of Applied Accounting Research
Dr David Bence, University of the West of England, UK
Journal of Business & Industrial Marketing
Dr David Good, King’s College, Cambridge, UK
Dr Mark P Leach, Loyola Marymount University, USA
Journal of Chinese Economic and Foreign Trade Studies
Professor Qiang Wang, University of International Business and Economics,
Dr Panayotis G Michaelides, National Technical University of Athens, Greece
Journal of Chinese Entrepreneurship
Professor Yuli Zhang, Nankai University, People’s Republic of China
Journal of Chinese Human Resource Management
Professor Gu, Shanghai Jiaotong University, China
Journal of Corporate Real Estate
Dr John Donaghy, Ulster Business School, UK
Journal of Engineering, Design and Technology
Dr Abdulaziz M. Jarkas, Al Mazaya Holding Company, Kuwait
Journal of European Industrial Training
Professor Bogdan Yamkovenko, Louisiana State University, USA
Dr Yonjoo Cho, Indiana University at Bloomington, USA
171
Journal of European Real Estate Research
Dr Peter Englund, Stockholm School of Economics, Sweden
Journal of Fashion Marketing and Management
Phoebe R Apeagyei, Manchester Metropolitan University, UK
Journal of Financial Economic Policy
Dr Robert C. Nash, Wake Forest University, USA
Professor Yue Ma, Hong Kong
Journal of Historical Research in Marketing
Dr Tracey Deutsch, University of Minnesota, USA
Dr Laura Ugolini, University of Wolverhampton, UK
Journal of Hospitality and Tourism Technology
Assistant Professor Natasa Christodoulidou, California State University, USA
Journal of Human Resource Costing & Accounting
Dr Christian Nielsen, Aalborg University, Denmark
Journal of Global Responsibility
Professor Gayle C Avery, Macquarie University, Australia
Dr Birgit Kleymann, Catholic University of Lille, France
Journal of Intellectual Capital
Professor Richard Petty, Hong Kong, China
Journal of International Trade Law and Policy
Dr Olufemi Ilesanmi, The Robert Gordon University, UK
Journal of Islamic Accounting and Business Research
Professor Mervyn Lewis, University of South Australia, Australia
Journal of Islamic Marketing
Dr Ahmad Al-Nakeeb, Al Ain University of Science and Technology, UAE
Journal of Knowledge Management
Dr Sudhanshu Rai, Copenhagen Business School, Denmark
Journal of Management Development
Dr John Okpara, Bloomsburg University, USA
Journal of Management History
Professor Shawn M Carraher, Minot State University, USA
Journal of Managerial Psychology
Professor Diana L Deadrick, Old Dominion University, USA
Dr Gayle Baugh, University of West Florida, USA
Journal of Property Investment & Finance
Dr Joseph T. L. Ooi, National University of Singapore, Singapore
Michael Evans, Corporate Capital Markets, Jones Lang LaSalle, UK
172
Journal of Science and Technology Policy in China
Dr Kaihua Chen, Chinese Academy of Sciences, People’s Republic of China
and Beihang University, People’s Republic of China
Dr Wei Hong, Tsinghua University, People’s Republic of China
Journal of Service Management
Professor Maria Holmlund, Hanken School of Economics, Finland
Journal of Services Marketing
Professor Aron O’Cass, University of Newcastle, Callaghan, Australia
Dr Mujtaba Ahsan, Pittsburg State University, USA
Journal of Workplace Learning
Dr Seung Youn Chyung, Boise State University, USA
Leadership in Health Services
Donna Dinkin, University of North Carolina, USA
Randolph Quaye, Ohio Wesleyan University
Library Hi Tech
Joe Matthews, JRM Consulting Inc, USA
Steven Sowards, Michigan State, USA
Management Decision
Luciano Barin Cruz, HEC Montreal, Canada
Mr Colin Jones, University of Tasmania, Australia
Management of Environmental Quality
Professor Dr Joost Platje, Opole University, Poland
Managerial Finance
Professor Haizhi Wang, Illinois Institute of Technology, USA
Dr James Philpot, Missouri State University, USA
Management Research: The Journal of the Iberoamerican
Academy of Management
Professor Manuela Faia Correia, Universidade Lusıáda, Portugal
Managing Service Quality
Dr Brian Imrie, Taylor’s University, Malaysia
Marketing Intelligence & Planning
Dr Celine Chew, Cardiff University, UK
Dr Sheila Wright, De Montfort University, UK
Multidiscipline Modeling in Materials and Structures
Professor Dr Alan Barhorst, Texas Tech University, USA
173
Nankai Business Review International
Professor Jiang Yun, Dongbei University of Finance and Economics,
Online Information Review
Professor Dietmar Wolfram, University of Wisconsin-Milwaukee, USA
Professor Mike Thelwall, University of Wolverhampton, UK
Pacific Accounting Review
Qian Sun, Department of Finance, School of Management, Fudan University,
Shanghai, China
Pigment & Resin Technology
Mr Graham Howarth, USA
Professor Altaf H. Basta, National Research Centre, Egypt
Policing: An International Journal of Police Strategies &
Management
Professor Michael D. White, Arizona State University, USA
Quality Assurance in Education
Professor George Gordon, University of Strathclyde, UK
Dr Don Houston, Flinders University, Australia
Rapid Prototyping Journal
Dr Richard Bibb, Loughborough University, UK
Katharine Stevenson, Parliamentary Archives, Houses of Parliament, UK
Reference Services Review
Mary Ellen Spencer, Virginia Commonwealth University, USA
David Tyckoson, California State University Fresno, USA
Review of Accounting and Finance
Pervaiz Alam, Kent State University, USA
Social Enterprise Journal
Professor Jacques Defourny, University of Liege, Belgium
Mike Bull, Manchester Metropolitan University, UK
Society and Business Review
Anne Marchais Roubelat, CNAM, France
Professor Salma Damak, IHEC Carthageo, Tunisia
Ms Catherine Gorrell, Formac Inc, USA
Mr Craig D Henry, Campus Dorr Inc, USA
Studies in Economics and Finance
Dr Sabur Mollah, Stockholm University, Sweden
174
Sustainability Accounting, Management and Policy Journal
Dr Jan Libich, La Trobe University, Australia
Professor Dr Stefan Schaltegger, Leuphana University of Luneburg, Germany
Team Performance Management
Dr M.P. Ganesh, Indian Institute of Technology Madras, India
Dr Monica Landoni, University of Lugano, Switzerland
Alan Butters, SYBIS, Australia
The TQM Journal
Professor Kongkiti Phusavat, Kasetsart University, Thailand
Professor Tauno Kekale, University of Vaasa, Finland
VINE
Dr Chin Wei Chong, Multimedia University, Malaysia
Young Consumers
Dr Douglas L. Fugate, Western Kentucky University, USA
175
Aslib-Emerald Award 2011
The Aslib-Emerald Award, currently in its eighth year, recognizes the most
outstanding contribution to information management good practice published during
2010 in any of the six Aslib-Emerald journals.
The key feature of this award is that the winning paper is decided by Aslib’s own
Groups and Branches network voting for the paper that, in their opinion, best reflects
the aims and objectives of Aslib in bringing cutting edge research and best practice to
their profession. Additionally, the paper will be well written and presented, clear and
accessible and provide a significant contribution to the body of knowledge.
The winning paper for 2011 has been chosen by Aslib as it is an incisive, pragmatic
and considered examination of a very important issue of today. The winning paper is:
Document, text and medium: concepts, theories and disciplines
Niels Windfeld Lund, University of Tromso, Norway
Journal of Documentation, Vol. 66 No. 5, 2010, pp. 734-49
176
Emerald Partnership Award –
Publishing Partner 2011
The objective of Emerald’s Publishing Partnerships programme is to work with other
organisations to increase the dissemination of practical management research
content through a variety of initiatives. Emerald’s Partnerships include, amongst
others, professional associations wishing to enhance their membership benefits
through the provision of high quality scholarly research; subject-specific web sites
and database services wanting to complement their existing product offerings; and
republication and translation rights agreements which make scholarly research more
accessible to new markets.
Emerald Publishing Partnerships strive to enhance and extend the book and journal
portfolios by combining Emerald’s publishing expertise with the subject specialities of
other organizations to launch top-quality and sustainable new titles.
It is our pleasure to announce that the recipient of the Emerald Publishing
Partnership Award for 2011 is:
European Aeronautics Science Network Association (EASN)
EASN was established to create an open and unique European platform from which
to structure, support and upgrade the research activities of the European Aeronautics
Universities, as well as to facilitate them to respond to their key role within the
European Aeronautical research community in incubating new knowledge and
breakthrough technologies.
The Association has members throughout Europe and co-ordinates a wide variety of
interest groups, workshops and key research projects on their behalf. Recent events
have included a workshop on the Education and Training of Engineers and
Researchers in European Aeronautics, and a workshop on aerostructures.
The Association also has partnership links with the major aeronautical networks,
organizations and research establishments throughout Europe.
Emerald is pleased to support the development of EASN through partnering together
to publish the 2010 launch journal, the International Journal of Structural Integrity.
The new journal, edited by Chris Rodopoulos of the University of Patras, Greece,
publishes papers on all aspects of structural integrity including fracture analysis,
structural performance evaluation, repair technologies, surface engineering and
nanomechanics.
In its inaugural volume, the journal has been proud to publish a special issue of
papers from the Iberian Conference on Fracture and Structural Integrity. A further
special issue looking at advances in laser shock peening theory and practice is
scheduled for 2011.
Members of EASN receive discounted subscriptions to IJSI as part of their
membership benefits.
The Publishing Partner award is given to EASN in recognition of the ongoing support
that both the Editor, the EASN Board and the members of the Association have given
to the new journal during its inaugural year.
177
Emerald Partnership Award –
Licensing Partner 2011
The Emerald Partnership Award is awarded annually and recognises the particular
efforts of partner organisations in working with Emerald to make relevant, high quality
Emerald resources more accessible and available to audiences worldwide.
The winner of the Emerald Licensing Partnership Award for 2011 is:
The Institution of Engineering and Technology (The IET)
It is with great pleasure that Emerald awards The IET this accolade for 2011. The
Institution of Electrical Engineers (IEE) was founded in 1871 and was renamed the
IET in 2006 following the merger of the IEE and the Institution of Incorporated
Engineers (IIE).
The IET launched the INSPEC database in 1968 and now has almost 12 million
records which are of great importance to the publishing world. Through Emerald’s
agreement with The IET, over 150 Emerald journals are currently indexed in the
INSPEC database and each year thousands of INSPEC subscribers purchase
Emerald articles as a result.
Our partnership grows year on year and Emerald looks forward to a long and
successful relationship with The IET.
178
General enquiries: UK Head Office
Emerald Group Publishing Limited
Howard House, Wagon Lane
Bingley BD16 1WA
United Kingdom
T +44 (0) 1274 777700
F +44 (0) 1274 785201
E [email protected]
International enquiries:
Emerald Group Publishing Limited
Howard House
(Bingley, UK)
Emerald Czech Republic
(Prague)
Emerald Poland
(Gdansk)
Emerald Group
Publishing Inc.
(Boston)
Emerald India
(Delhi)
Emerald China
(Beijing)
Emerald South Korea
(Seoul)
Emerald Japan
(Yokohama)
Emerald Turkey
(Ankara)
Emerald Taiwan
(Taipei)
Emerald UAE
(Dubai)
Emerald Mexico
(Mexico City)
Emerald
South East Asia
(Kuala Lumpur)
Emerald Brazil
(São Paulo)
Emerald South Africa
(Johannesburg)
Emerald Australia
(Melbourne)
Emerald Group Publishing Inc. is a subsidiary company
For contact details of our regional offices and representatives in USA, Canada, Brazil, UAE, Poland, Malaysia, China, India, Japan and
Australasia please visit www.emeraldinsight.com/offices

Outstanding Paper - Emerald Group Publishing

Transcription

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