2012 annual report
Transcription
2012 annual report
2012 annual report GRUPO index 24 02 06 07 08 10 12 16 TO THE READER OUR RELATIONSHIP NETWORK MISSION, VISION AND VALUES MAP OF GRUPO GALVÃO OPERATIONS PERFORMANCE SYNTHESIS MESSAGE FROM THE BOARD Chapter 01 about us 34 48 68 100 116 126 133 Chapter 02 SEGMENT CONTEXT AND GROWTH STRATEGY Chapter 03 OUR GOVERNANCE Chapter 04 our people Chapter 05 our business Chapter 06 SOCIAL AND ENVIRONMENTAL RESPONSIBILITIES Chapter 07 OUR RESULTS our indicators Financial STATEMENTS 2 Arena Castelão, Fortaleza (CE) to the reader 4 2012 annual report Grupo Galvão The report gives information regarding the companies Galvão Engenharia, CAB ambiental, Galvão Energia, Galvão Óleo e Gás e Galvão Finanças. For the third year in a row, Grupo Galvão presents its Annual Report as part of a corporate commitment to deliver accountability to stakeholders. The document gathers the key facts and achievements of the organization in 2012, as well as presents the challenges and business strategies for the coming years in order to increase sustainability. What is new compared to previous reports is the addition of the methodology of the Global Reporting Initiative (GRI), an international organization responsible for the development of a model which, through the use of performance indicators, makes it possible to compare the organizations concerning social, environmental and economic performance. GRI 3.1 3.2 3.3 3.7 3.8 3.10 3.11 This edition, which follows the G3 version of GRI guidelines, includes the period January 1 to December 31, 2012. The previous edition of the Annual Report referred to 2011. The report offers information regarding the companies Galvão Engenharia, CAB ambiental, Galvão Energia, Galvão Óleo e Gás e Galvão Finanças, taking into account the divisions, operations and subsidiaries. Also included, for some indicators, is specific information about Galvão Participações S.A., a holding that controls the companies of the Group. Information regarding the activities of Galvão Engenharia Peru is also included in the report. The content associated to GRI indicators appear identified along the Report and also in the index in the end. Due to the fact that the companies of the Group have different stages of development and internal structure, thus resulting in different indicator monitoring levels, it was not always possible to gather data about the entire organization or some companies. These cases are duly listed in the Report. GRI 3.6 to the reader The materiality of the content, as well as its relevance and approach, were defined in an internal process that included the vision of two large groups of stakeholders – the internal public, through consulting employees; and the external public, based on survey information published by the media about Grupo Galvão from March 2011 until December 2012. The issues raised in this process were gathered in thematic blocks and submitted to evaluation by managers and leaders of the several areas to verify the feasibility of publishing consistent information concerning the topics listed. Regarding the limits of the Report, we only included data concerning work sites, projects and operations that the Group companies influence or control in terms of social, environmental and Result Answer items: 1.1; 2.1 to 2.10; 3.1 to 3.8, 3.10 to 3.12; 4.1 to 4.4, 4.14 to 4.15. Information about G3 Management Approach Result Not required Result Contents of the Report G3 Profile Respond to a minimum of 10 Performance indicators, including at least one of the following performance areas: Social, Economic and Environmental. G3 Performance Indicators & Sector Supplement Performance Indicators C+ Identifying the topics of interest for the Report also took into account the range of the Stakeholder Map of the Group, elaborated in 2010 (see page 8). The mapping has served as a basis to structure a commitment process for these stakeholders. Thanks to the indicators and consultation with stakeholders, the Annual Report reached the level C of GRI guideline application. The Report is available in Portuguese and English in printed and PDF versions. Comments, suggestions and criticisms are welcome and can be sent to the following email: [email protected] B B+ Responds to the criteria listed for Level C and: 1.2; 3.9, 3.13; 4.5 to 4.13; 4.16 to 4.17. With External Verification C Application Level of the Report economic impacts. The operations of CAB ambiental that began in 2012 and were in the process of a takeover were not reported to the GRI indicators. In total, 27 projects were chosen. *Sector Supplement in its final version Information about the Management for each Indicator Category Respond to a minimum of 20 Performance indicators, including at least one of the following performance areas: Economic, Environmental, Human Rights, Labor Practices, Society, Product Responsibility. A GRI 3.4 A+ The same as for level B Management Approach announced for each Indicator Category Respond to each core G3 indicator and Sector Supplement* with due regard to the Materiality Principle in one of these ways: (a) responding to the indicator or (b) explaining the reason for omission. With External Verification 3.5 With External Verification GRI 5 6 2012 annual report Grupo Galvão OUR RELATIONSHIP NETWORK GRI 4.15 In 2010, Grupo Galvão mapped out the main stakeholders with the goal of structuring a commitment process that guaranteed greater relationship interaction, transparency and efficiency, considering influence and dependency criteria. From this process, the Stakeholder Map that appears on this page was strengthened. Identifying these stakeholders served as a reference to examine strategies to increase interaction with these publics, an ongoing process supported by the management tools, within the range of the initiatives of the Group aimed at strengthening sustainability practices. GRUPO GRI 4.14 Banks, finance and insurance agents Surrounding communities Government – Executive, Legislative and Legal Organized social movements Associations Employees and administrators Competition Companies in consortium Customers Shareholders Business partners Galvão Family Suppliers (material, services and equipment) Organizações da Sociedade Civil de Interesse Público (OSCIPs) – [Civil Society Organization of Public Interest] Media Union F amily of employees and administrators 7 MISSION, VISION AND VALUES Mission Our mission is to develop a group of companies through a business portfolio that allows for the creation of economic value, recognition by society, and the achievement of the aspirations of employees, suppliers, customers, partners, and shareholders, sustainably and perennially. Vision Our vision is to be a leading group in the infrastructure sector through engineering, construction, and public services concessions in Brazil and emerging countries. VALuES • Agile and shared management • Valuing people • Commitment to transparency and to ethics • Fostering health and safety • Responsibility towards the environment and the community • Commitment to results • Excellence in services to the customer 8 2012 annual report Grupo Galvão GALVÃO ENGENHARIA Infrastructure and International Division Work siteState Turi Stream........................................................SP CPTM Upkeep (Lines A, B and D)......................SP Extension of Avenida Jornalista Roberto Marinho (SP) – Lot 4............................SP Metro Line 5.......................................................SP Redevelopment of Favela do Sapé...................SP Conservation of Highways – Pedro de Toledo (DER).................................................SP Interconnection Avenida Sena Madureira.......SP Guarapiranga Project........................................SP Córrego Bonsucesso Carioca.........................MG Channeling the Acari River............................... RJ FIOL Railway......................................................BA PPP Arapiraca....................................................AL Duplication of BR-104 Highway....................... PE Transfer of the São Francisco River.................. PE Access to Porto de Suape................................. PE Arena Castelão..................................................CE Access Events Center.......................................CE Events Center...................................................CE Anel Viário [Ring Road]......................................CE Transfor..............................................................CE Figueiredo Dam.................................................CE International Work site Country - City Complementary Works Sedapal......... Peru - Lima special Projects State Arena Castelão (operator)................................CE Belo Monte Hydroelectric power station........ PA Industrial Engineering Division Work siteState Refinery Landolpho Alves (RLAM)....................BA Unidade de Fertilizantes III (UFN III)................ MS Refinery Paulínia (Replan).................................SP Comperj............................................................. RJ Refinery Abreu e Lima (Rnest)..........................CE Refinery Premium............................................MA ETE Angra.......................................................... RJ Terminal Aquaviário de Ilha Comprida (TAIC) [Waterway Terminal of Ilha Comprida].............. RJ Revamp of the Pier............................................ RJ Reab Tanques Sul................................. PR/SC/RS CAB AMBIENTAL Cab Canarana.................................................. Mt Cab Pontes e Lacerda..................................... MT Cab Comodoro................................................ MT CAB Colider...................................................... MT CAB Cuiabá....................................................... MT CAB Alta Floresta............................................. MT Itapoá Saneamento..........................................PR Tubarão Saneamento....................................... SC CAB Águas de Paranaguá................................. SC Cab spat............................................................SP Cab Piquete......................................................SP Cab Guaratinguetá...........................................SP Águas de Andradina..........................................SP Águas de Castilho .............................................SP Esap...................................................................SP Sanessol............................................................SP CAB Atibaia........................................................SP CAB Águas do Agreste.....................................AL GALVÃO ENERGIA Wind Farms - São Bento do Norte................... RN GALVÃO ÓLEO E GÁS Office................................................................. RJ offices Headquarters....................................................SP Fortaleza............................................................CE Brasília................................................................DF Belo Horizonte.................................................MG Recife................................................................. PE Rio de Janeiro.................................................... RJ Arujá...................................................................SP 9 Grupo Galvão operations GRI 2.7 10 2012 annual report Grupo Galvão PERFORMANCE SYNTHESIS GRI 2.8 EC1 ECONOMIC AND FINANCIAL PERFORMANCE CONTRACT BACKLOG (BRL billions) GROSS REVENUES (BRL billions) 34.1 3.6 2.7 2.6 13.9 9.3 2010 2011 NET REVENUE (BRL billions) 3.3 2.5 2010 2010 2012 2011 2012 BREAKDOWN OF GROSS REVENUES, 2012 0.4% 8.7% 2.4 2011 90.9% Galvão Engenharia CAB ambiental Galvão Finanças 2012 ebitda (BRL millions)* NET PROFIT (BRL millions) 68.9 216.8 181.1 31.9 85.9 2010 2010 2011 2011 2012 -85.8 * Without application of the IFRS/CPC BRGAAP standards 2012 performance synthesis SOCIAL AND ENVIRONMENTAL PERFORMANCE GRI EC 1 ADDED VALUE DISTRIBUTION, 2012 13.52% 2.04% 18.46% 2012: BRL 1,563,337,000.00 0.00% Employees Government Retained Third parties Shareholders 65.98% GRI LA 13 EMPLOYEE PROFILE, 2012 10.7% 9.2% 35.4% 90.8% Men Women GRI 2.8 TOTAL DIRECT EMPLOYEES Below 30 Between 30 and 50 Above 50 53.9% GRI EN 30 ENVIRONMENTAL INVESTMENTS (BRL millions) 21.2 9,455 7,221 6,235 2010 2011 2012 12.5 12.9 2010 2011 2012 11 12 2012 annual report Grupo Galvão MESSAGE FROM THE BOARD The success of a company cannot be measured only by results obtained in a fiscal year or in a limited set of years. What is evaluated is the perennial perspective of an organization by the foundations it can establish keeping a long-term trajectory in mind. We can announce that, in 2012, Grupo Galvão has completed an important stage in the construction of its future, thanks to the results obtained in those issues that make a difference in the life of companies and lead them towards sustainable growth – planning, management excellence, corporate responsibility and operational quality. In our specific case, the most important achievement – and that, in a way, sums up all these attributes – was the significant progress in the balance of our contract backlog, which reached a historical level of BRL 34.1 billion. This is the result of the prospection, development and creation of projects that were begun a long time ago. 13 The accomplishment, which represented an evolution of 145% in comparison to 2011, corresponded fully to the plans and strategies of the Board, which shows the growing participation of our companies in strategic infrastructure areas and in projects of increasing technical complexity, with the achievement of profitability corresponding to our efforts thanks to our competence and investments. As a skills of our work in 2012, our net revenue also developed significantly, going from BRL 2.4 billion to BRL 3.3 billion. Cash generation followed the growth path, reaching BRL 204 million – 137% more than in 2011. 14 2012 annual report Grupo Galvão THE RESULTS DRIVE US TO IMPLEMENT THE GROUP’S STRATEGIC GUIDELINE, WHICH, GIVEN THE PARTICULAR CONJUNCTURE, AIMS TO STRENGTHEN THE PARTICIPATION IN BRAZILIAN INFRASTRUCTURE PROJECTS Clearly, all these figures show our progress, but, alone, they do not convey the important year the Group has gone through. Due to the fact that we are an organization that does not hesitate to adjust its steps to the combination of needs, and reinvents itself whenever necessary, 2011 was a strategically important year for our future – because of the challenges that were overcome, and mainly because of the actions that, with longterm focus, aim to ensure growth stability. Other achievements came from CAB ambiental, which welcomed the Banco Nacional de Desenvolvimento Econômico e Social Participações (BNDESPar) [National Bank for the Economic and Social Development] as a partner, in 33.42% of its capital, in the first operation of that type done by a state body with a basic sanitation company and an important tool to expand our investment capacity. CAB also celebrated the achievement of five new water and sewer concession agreements – Cuiabá (M), Tubarão e Itapoá (SC), Atibaia (SP) and the first contact in the Northeast region, the PPP for supply of water to ten cities in Alagoas. These accomplishments and another 13 contracts being achieved by the company in the country already represent an important move towards the Group’s goal to strengthen its contract backlog. Last year’s fiscal year was also a period of achievements that reaffirmed our technical skills. One of the most significant facts was the conclusion of Arena Castelão (CE), the first stadium inaugurated for the World Cup 2014 and whose operation indicates a range of opportunities for Grupo Galvão. Also added to the list of actions of the year is the implementation of works in Rio Grande do Norte – four wind farms that should be finished by September 2013, and signing a contract with Petrobras to build, by 2016, for three drill ships and their operation for 15 years. The contract represented the start of drilling activities of OdjfellGalvão Perfurações Ltda., created by Galvão Óleo e Gás and by the Norwegian company Odjfell to provide services to the petroleum exploration, especially offshore. What stands out in the engineering and construction area is the conclusion of the Centro de Eventos do Ceará [Event Center in Ceará], the acquisition of our first public work contract in Rio de Janeiro and the strengthening of our position as service providers in the oil and gas segment. Last year was just as strategic to improve our business model, which benefitted from the consolidation of new processes, which is the result of a collective effort that aims to offer the Group increased safety and assertiveness to control deadlines, monitor the evolution message from the board of costs and maintain the quality of contract execution. The year 2012 also included intense work in the management of the cash flow and maintenance and expansion of credit lines, seeking always the best financing structure for projects, keeping in mind that we must balance between available resources and investment demands of our companies. That is how it was in 2012 and that is how it will continue to be for the next few years, as an expression of our company culture and our responsibility towards the future. The results and accomplishments drive us to implement the Group’s Strategic Guideline, which, given the particularities of the current conjuncture, aims to strengthen our participation in infrastructure projects in Brazil, in a more intense and qualified manner. In 2013 we will strive to finish the important projects of Galvão Engenharia, as well as implement new contracts achieved by CAB ambiental. Also, management processes will be object of our attention. They will be increasingly optimized and guided to use the synergy between the Group’s companies, giving the organization more security. The opportunities that the country gives us will serve as a stimulus to continue the corporate effort of the last years aiming at structuring capital that allows us to overcome each and every challenge. GRI 1.1 The achievement of planned results is part of a greater corporate commitment – sustainable evolution – seen as the daily construction of the legacy that we intend to leave not only to the organization but also to society. That is why we understand that sustainability is nothing more than the daily practice of our values as they appear in our Business Management Policy. That means that every strategic initiative of the group is based on three pillars of sustainability – economic, social and environmental. The search for sustainable practice should cover the entire Group, involving all the employees. From that vision comes, for example, the Sustainable Management Contest, which in 2012 celebrated its third edition in order to recognize the sustainable initiatives of the teams in work sites, departments and operations, and to promote the diffusion of the best experiences throughout the organization. However, the participation of the employees in the destinations of the Group is key in our long-term project and an inspiration of initiatives related to people management – and the results obtained in the most recent professional commitment survey offer us important help in order to increase the satisfaction and motivation of professionals, who are key factors for our long-lasting success. If, on one hand, the figures in 2012 show how much we evolved in our commercial and business strategies, on the other they show the tasks and responsibilities we have ahead of us in order to achieve our goals. With security and boldness, characteristics that make up the Group’s history, in 2013 we will seek to meet expectations and overcome future challenges. Dario Galvão, president of Grupo Galvão 15 16 2012 annual report Grupo Galvão Paulínia Refinery (SP) 17 chapter 01 about us 18 2012 annual report Grupo Galvão GRI 2.1 2.2 2.6 2.8 Formally instituted in 2009, Galvão Participações S.A. represents the embodiment of our aspirations to work in the infrastructure segment in Brazil and abroad. Created by shareholders of Galvão Engenharia S.A., a company that since 1996 is one of the most important in its segment, Grupo Galvão manages a vast portfolio of contracts that include providing services to public and private customers in the following industries: construction, basic sanitation, oil and gas, finance and renewable energy. Through our work, we want to consolidate ourselves among the leaders of the infrastructure segment, generating economic value and wealth to all the shareholders and contributing to the sustainable development of the country and its population, and in return, receive society’s recognition for our efforts. Transparency, ethics, value of people, agile and shared management, excellence towards the customer, commitment with GRI 2.3 results, social and environmental responsibility, and foster health and safety of our employees are values that sustain our company culture and guide operational activities. Structured as a holding, Galvão Participações is controlled by the Empresa Nacional de Participações S.A. (Enpar), Moval Participações Ltda. and Freccia Engenharia Ltda. With its headquarters in São Paulo, we have 100% national capital. Under our direct control are five complementary companies: Galvão Engenharia, CAB ambiental, Galvão Energia, Galvão Óleo e Gás Participações and Galvão Finanças. Galvão Engenharia is the core of our businesses. It works for public and private customers in the areas of road, airport, port, railway and urban infrastructure, oil and gas, energy and sanitation, participating in some of the largest and most important projects in Brazil. main COMPANIES of the group galvão participações S.A. 66.58% CAB ambiental 100% galvão engenharia INFRASTRUCTURE DIVISION INDUSTRIAL ENGINEERING DIVISION 100% galvão energia 100% galvão óleo e gás 100% galvão finanças GRI 2.6 about us Galvão Engenharia stands out among the ten largest companies in the segment in Brazil Galvão is also present in Peru, where it develops services for the state sanitation company. This is the beginning of a long-term project to stand out in the international market. Due to the significance of the contracts it signs and the revenue from increasingly qualified services, Galvão is among the ten largest companies in the segment in Brazil. GRI 2.9 Created in 2006, CAB ambiental manages concession agreements and public-private partnerships with the segments of water and sewage public services. By the end of 2012, it was responsible for 18 operations in five Brazilian states, offering, directly or indirectly, services to approximately 6.6 million people, making us leaders of the private sector in terms of population served. Since 2012, CAB has held a strategic partnership with the Banco Nacional de Desenvolvimento Econômico e Social Participações (BNDESPar), which holds 33.42% of the company capital. Aiming at generating energy with renewable sources, Galvão Energia helped reach the goal to work in such an important segment and to contribute to national development. Since THROUGH OUR WORK, WE WANT TO JOIN THE LEADERS OF THE INFRASTRUCTURE SEGMENT, GENERATING VALUE TO SHAREHOLDERS AND CONTRIBUTING TO THE COUNTRY 19 20 2012 annual report Grupo Galvão 2011, the company is in charge of implementing four wind farms in Rio Grande do Norte, which will generate a total of 97 MW to the country’s energy grid once they are completed in 2013. GRI 2.9 Galvão Óleo e Gás Participações S.A. provides services to the segment of extraction and production of oil and gas offshore. Created in 2009 as a way to position our Group in the vast territory of opportunities resulting from oil exploration in the pre-salt region, in 2012 the company created OdjfellGalvão, a joint venture with the Norwegian drilling company Odfjell Drilling. Together with the investment company Sete Brasil, COURSE OF Grupo Galvão Company begins participating in the works of the southern part of the Rodoanel (SP) Enters into energy segment First large contract, the duplication of the Rodovia Pedro Taques, between Mongaguá – Itanhaém (SP) Company begins operating in the Northeast CAB ambiental is founded Participation of Galvão Engenharia in the renovation works of Aeroporto de Congonhas (SP) [Congonhas Airport] Company begins operating in the oil and gas market Galvão Engenharia S.A. is founded 1996 1997 1998 2004 2006 Participation in the Rodoanel Sul (SP) works, gas pipeline Cacimbas-Catu (ES) and the Refinaria Landulpho Alves (BA) First concession agreement for sanitation services in Palestina (SP) Galvão Engenharia is chosen by Istoé Dinheiro magazine as the company with best human resources in the engineering and construction industry 2007 Signing of a PPP with Sabesp to expand the Sistema Produtor do Alto Tietê (SP), the first contract held with a private company Company begins participating in the works to alter the Rio São Francisco (PE/PB) Company begins participating in the works of the Ferrovia Norte Sul (GO/TO) 2008 about us OdfjellGalvão will be responsible for executing the contract signed with Petrobras to build and charter, for 15 years, three oil and gas drill ships in the pre-salt region. Galvão Finanças is responsible for managing the remaining resources of our businesses and for supporting the development of the value chain of the Group’s companies, formed by suppliers and service providers. Due to the wide range of services offered and its geographical scope, today our companies are present in 45 cities in 17 Brazilian states, thanks CAB signs five new concession agreements Signing of first International work contract in Peru 1st place in the Engineering, Construction and Real Estate in a ranking of the magazine Istoé Dinheiro Creation of Galvão Óleo e Gás Participações S.A. Victory of Galvão Energia in a bid to build four wind farms in Rio Grande do Norte Conclusion of the works in Arena Castelão and of the Centro de Eventos in Ceará Company begins participating in the construction works of the hydroelectric power station Belo Monte (PA) BNDESPar becomes CAB’s partner Galvão Engenharia is chosen as the best company in the industry in Melhores & Maiores by the magazine Exame Company begins operating in the works of Line 5 of Metro-SP Creation of Galvão Finanças Creation of the holding Galvão Participações S.A. 2009 Galvão is chosen as Engineering Company of the Year by the magazine O Empreiteiro 2010 Creation of Galvão Energia Creation of the Centro de Soluções Compartilhadas [Center for Shared Solutions] to serve all the companies of the Group 2011 Creation of Odfjell Galvão and contract signing with Petrobras to build and charter three drill ships Company begins construction of the wind farms in Rio Grande do Norte 2012 21 22 2012 annual report Grupo Galvão By the end of 2012, the Group was present in 45 cities in 17 states, besides Peru THE OPERATIONS BENEFIT FROM THE SYNERGY BETWEEN THE GROUP’S AREAS AND THE MANAGEMENT SYSTEM THAT PROMOTES DECENTRALIZATION, ADMINISTRATIVE EFFICIENCY AND SOCIAL AND ENVIRONMENTAL RESPONSIBILITY to the work of 9,500 direct employees, 50% more people than in 2011, thanks to the expansion of our activities in national territory. They benefit naturally from the synergy between the Group’s different areas and the management system that promotes the decentralization of activities, administrative efficiency and social and environmental responsibility. The competency of our staff and the experience accumulated in the different segments related to infrastructure have guaranteed the organization a safe and planned growth. In 2012, the organizational model and the commercial strategies that were implemented sustained a contract backlog estimated at BRL 34.1 billion. about us GRI 2.10 AWARDS AND RECOGNITIONS In our trajectory of providing services to the infrastructure industry and the country, we have been distinguished by the society and industry organizations. In 2012, the highlights in the area were the following: to volunteer and support the communities involved in the works. The award is had by the Associação dos Dirigentes de Vendas e Marketing do Brasil (ADVB) [Association of Sales and Marketing Managers in Brazil]. Valor Carreira As a result of the Commitment Research held by AON Hewitt and the newspaper Valor Econômico, Galvão Engenharia won 5th place in the ranking of companies with the best people management (category: organizations with 4001 to 10 thousand employees), published by the magazine Valor Carreira. As a result of the same research, Galvão was included among the 30 best companies in the country in people management. ANA 2012 award A result of the partnership between CAB Águas de Paranaguá, Instituto Trata Brasil and Pastoral da Criança, the Projeto Água e Cidadania pela Vida was one of the finalists, in the NGO category, of the ANA 2012 award, promoted by the Agência Nacional de Águas as a recognition for the actions that contribute to the management and sustainable use of water resources, thus promoting the fight against pollution and waste. Top Socioambiental Developed by the team of Galvão Engenharia in the Refinaria Abreu e Lima (PE), the project Criando Laços [Creating Bonds] conquered the Top Socioambiental 2012 award, in the Socio-cultural category. The project focuses on stimulating employees Created in 2010, the program works in low-income neighborhoods in the city of Paranaguá (PR), bringing awareness to the population on the need to use water rationally and on the importance of basic sanitation to preserve health and the environment (find out more about the project on page 108). Galvão Engenharia was included among the 30 best companies in people management according to the ranking of the magazine Valor Carreira 23 chapter 02 SEGMENT CONTEXT AND GROWTH STRATEGY 26 2012 annual report Grupo Galvão Over the past years, investments in infrastructure have been one of the main propellers moving Brazil towards overcoming historical challenges that complicate the progress and the improvement of the population’s living conditions. What the country lacks, however, is equivalent to the potential that exists to succeed. Despite the barriers that still inhibit full development, the country has experienced a continuous transformation process in recent years, with the rise of millions of Brazilians to a more favorable socioeconomic level. With low unemployment rates, contrary to the most harmful effects of the international finance crisis, as seen in the USA and Europe, Brazil foresees quite a favorable scenario in terms of progress and accomplishments, as well as special events, such as the beginning of oil exploration in The Group’s goal is to include in the portfolio projects that generate income and profitability the pre-salt region, the progress of the Programa de Aceleração Econômica (PAC) projects, and the 2014 World Cup and 2016 Olympic Games. Nevertheless, the country still has important challenges ahead, like the consolidation of sustainable economic growth levels, income distribution and, in particular, expansion of the amount of resources applied to infrastructure – unfortunately, we are still ranked as one of the emerging nations with the lowest level of investments in the segment. For believing in the country’s capacity to overcome those obstacles, Grupo Galvão is committed to a national effort to promote development, strategies that aim to increase business contribution, and put the activities and businesses that it controls in positions of greater relevancy and participation. SEGMENT CONTEXT AND GROWTH STRATEGY The Group’s goal is to include in the portfolio projects that generate income and profitability Since our business organization seeks growth and is always on the watch for business opportunities, it has means and intelligence to reach long-term goals. Planning is our tool for development. Also part of the corporate drive is the strengthening the productivity of our teams, an essential part of our plan and a topic that the Administration has been looking into carefully. What guides our performance is the Strategic Guideline, a corporate map that specifies the stages projected for growth in the coming years in the areas our companies work in. Currently, the Strategic Guideline determines the organization’s steps until 2020, and it is a reference to follow so that we can position ourselves among the most important businesses in the infrastructure segment in the country. The Strategic Guideline foresees a series of goals to accomplish, as well as the means to accomplish them. The following goals stand out from those defined for the 2010-2020 period: • Turn Galvão Engenharia into a leader in the segment in the country. • Create a complete portfolio of works of increasing complexity and commissioned by the main customers of their regions and segments. • Support the development of communities, becoming a market leader in basic sanitation and the preferred private partner for utility companies that offer water and sewage treatment services. • Be one of the main partners of the government in the development of the oil and gas segment. • Design engineering and construction projects in the area of services and operations of concession agreements, as a way to increase the stability of the Group’s cash flow. • Be among the ten best organizations in the country to work in. 27 28 2012 annual report Grupo Galvão IMPLEMENTATION SCHEDULE OF THE STRATEGIC PHASES 201020112012 20132014 20152016 2017 20182019 2020 Defend, increase and differentiate the core business Balance the portfolio PriorityStability PreparationPriority PreparationPriorityStability Enter adjacent areas Transition Stability Phase 1 Phase 2 The scope of these and other equally important goals is linked to the accomplishment of three welldefined evolution phases, which, in its most recent configuration, are like this: • defend and expand engineering and construction activities (our core business); • consolidate a balanced portfolio with projects and contracts that generate income and profitability, emphasizing on basic sanitation operations; • enter into business areas that are linked to the expansion of infrastructure or provide services related to concession agreements. Each one of these stages includes specific phases to prepare, prioritize and stabilize progress according to the definitions of the Board of Directors and the current business reality. Strengthening the engineering and construction operations is the foundation for the entire expansion projected for the coming years. Based Phase 2 Phase 3 Phase 3 Next Phase on that vision, 2012 proved to be a year of strategic decisions, like the decision to focus efforts, investments and human resources in the activities of Galvão Engenharia in national territory, with the corresponding decrease in the growth of other segments. This measure did not compromise the concept defined by our Strategic Guideline, although in this moment some activities included in the plan had to follow a different rhythm than that which was previously planned, such as the international operations and those in the energy generation segment. The decision to strengthen the engineering and construction activities in the country is also justified due to the range of opportunities that exist in the national market. The Minister of Finance calculates, for example, that Brazil needs, until 2015, approximately BRL 900 billion in infrastructure (petroleum and gas, transportation and logistics, energy, telecommunications and basic sanitation). Despite the difficulties to fulfill such a project, a lot can be done. SEGMENT CONTEXT AND GROWTH STRATEGY GROWTH PHASES OF Grupo Galvão PHASE 1 Defend, expand and differentiate the core business (engineering and construction) PHASE 2 Balance the portfolio with sanitation and energy generation projects PHASE 3 Enter adjacent areas, with services to explore and produce oil and gas Currently the company is focusing on engineering operations in national territory ENGINEERING AND CONSTRUCTION The focus on engineering and construction activities in Brazil is due to the conquest and signing of contracts with greater complexity and profitability, and the development of new business models, such as public-private partnerships, which have been an important learning field for the development of expertise to conduct technically complex projects. The search for new business opportunities in the engineering and construction area also imposes the challenge of improving the administrative aspects. In this field, 2012 was a preparation period to establish new management standards. The innovations developed throughout the year, such as the project to improve governance, business security, workflow (see box on page 45) and the Business Management Manual, will make it possible for the Group to have greater security control in deadlines, cost follow-ups and to monitor the quality of services. 29 30 2012 annual report Grupo Galvão CAB’S PRIORITY IS TO WORK ON EXISTING CONTRACTS, ALTHOUGH IT IS OPEN TO NEW BUSINESS OPPORTUNITIES BASIC SANITATION An important part in the development of our Strategic Guideline, CAB has an important role to play in the accomplishment of building a portfolio with a variety of contracts that generate cash flow to the Group. In compliance with the strategic goals of expanding its activities, CAB celebrated the achievement of five new concession agreements (see page 85), the result of a long process of exploration and development. With the new accomplishments, which made CAB the holder of 18 contracts in five Brazilian states, now there is a unfolding of the original strategy, through which the company will return with greater intensity to implement these contracts in the management of existing operations and to fulfill the contract obligations. The goal is to be sure that the businesses will generate the economic value projected by shareholders. With the accomplishments in 2012, the company became a holder of 18 concession agreements in five states SEGMENT CONTEXT AND GROWTH STRATEGY The Strategic Guideline defines a set of goals to be reached by 2020 The focus on complying with existing contracts, a strategy that must spread in coming years, is the required condition in order to plan for new future expansions, although CAB is also open to new business opportunities in the short-term. Going public is still our goal. An important step toward that direction was taken in the beginning of 2013 with the company entering the listing segment Bovespa Mais, of BM&FBovespa, which clearly shows its advanced corporate governance and transparency, a requisite for companies that wish to attract investors through an initial public offer (IPO) in stocks. CAB’s efforts are part of a scenario with good prospects to work in the private sector, which still lacks significant investments to reach the universalization of services. According to data from the Sistema Nacional de Informações sobre Saneamento (SNIS) [National Information System on Sanitation] in 2010, of the Ministry of Cities, only 46.2% of the Brazilian population has access to sewage collection, and only 37.9% of the sewage collected undergoes some sort of treatment. According to the Plano Nacional de Saneamento Básico [National Plan of Basic Sanitation], BRL 270 billion will be necessary, by 2030, to make the supply of water and sewer services universal. oil and Gas Our Strategic Guideline has a special role in developing businesses in the oil and gas industry. The first step was taken in 2012 with the foundation of OdjfellGalvão, result of the partnership with the Norwegian group Odjfell in order to comply with the contract signed with Petrobras that seeks to build and charter three drill ships for exploration of oil reserves in the pre-salt region. 31 32 2012 annual report Grupo Galvão INTANGIBLE ASSETS The scope of the long-term strategies is directly dependent on the daily practice of corporate values, which are principles that express the corporate commitments with sustainability. These values translate our “way of being” and, together with our courage and agility, they make up the competitive edge our companies have in their markets, thus driving management and operations. • We take advantage of the experience of every area to overcome our challenges. • We focus no the best solution for the customer (internal or external). • We encourage employee commitment through the freedom of acting responsibly (Strategic Delegation). • We use our processes, systems and management tools. In the Business Management Policy, these attributes also form part of our intangible assets, a qualitative heritage that drives our activities and that must be respected by all employees. See each one of these attributes and how they influence our day to day: EXCELLENCE IN CUSTOMER SERVICES VALUING PEOPLE • We treat work colleagues, teams, seniors, customers, partners, suppliers and surrounding community of our projects with respect and courtesy. • We incentivize sincere, transparent and continuous feedback to our team, with the goal of developing skills and improving performance. • We contribute to the training and development of professionals for Grupo Galvão, prevailing meritocracy at all levels. • We respect diversity of opinion, gender, social class, race, religion and we fight against any type of discrimination. • We establish and respect people development policies. AGILE AND SHARED MANAGEMENT • We are open to suggestions and we are willing to change our opinion when necessary. • We seek customer satisfaction. • We work seriously and responsibly to make deadlines. • We seek to overcome the technical quality of products and services. • We continuously look for creative and innovative solutions. • We anticipate expectations of customers. • We dominate our business and are capable of doing it using the best resources and practices. • Our references are the best companies in the world to be among them. • We are committed to the experience of our values and we are skilled and trained to perform our tasks. COMMITMENT TO RESULTS • We are coherent and precise when establishing our plan; we are disciplined regarding performance and focused when accomplishing established goals. • We are bold in our search for individual and collective goals (deliveries), without harming the physical and psychological integrity of those involved (employees, suppliers, communities and customers), as well as, the company image and reputation. SEGMENT CONTEXT AND GROWTH STRATEGY • We adopt creative and innovative solutions to reduce the consumption of natural resources. • We promote the environmental education of the teams. • We respect the local cultures and we are development partners with the communities where we operate, in order to leave a legacy behind, such as projects that contribute to the quality of life, well-being and future of these communities. FOSTERING HEALTH AND SAFETY Corporate values translate the Group’s “way of being” and market edge • We seek to satisfy our customers by meeting their needs, guaranteeing the generation of added value for our shareholders, employees and other business partners. • We develop a constant relation with our customer so that we are always their choice, thus generating new opportunities. • We encourage, through constant dialogue, strengthening the bonds between people and teams in search for results. RESPONSIBILITY TOWARDS THE ENVIRONMENT AND THE COMMUNITY • We implement long-lasting projects, together with surrounding communities where we operate, that respect the environment and reduce the environmental and social impacts of our projects. • We manage correctly the waste and effluents generated in our activities and we monitored our emissions. • We are responsible and proactive in the adoption of healthy habits and in offering safe work conditions. • We identify and manage the risks that may exist in our activities during every phase of the project. • We demand suppliers and service providers to abide by our guidelines. • We develop initiatives to promote and preserve health. COMMITMENT TO TRANSPARENCY AND ETHICS • We are correct with all our stakeholders and we abide by the law. • We give an example of good practices in our activities, as well as maintain an open and constant dialogue with employees. • We conduct our business and internal and external relations in accordance to our Code of Ethics. • We value transparency through dialogue with our stakeholders. • We promote open dialogue with the teams about: career, performance, strategy and goals. 33 chapter 03 OUR GOVERNANCE 36 2012 annual report Grupo Galvão Efficiency, managerial flexibility, service excellence, social and environmental responsibility and commitment to results lead management and operations To support the growth and sustainable business development strategies, we aim at maintaining a corporate governance model in line with the market best practices. We base our business on the principles of transparency, ethics, accountability and fairness in interaction with various stakeholders. In Grupo Galvão, we believe that our management structure is constantly being updated, adapting to the needs of further improvement in order to offer the necessary security to perform in highly dynamic markets that require agile decision-making, operational capacity and responsible business practices. Because of this, we maintain a lean organizational structure with few hierarchical levels and clear separation between the executive activities and functions of planning, control and supervision, in line with good corporate rules and, in particular, to the rules of the Instituto Brasileiro de Governança Corporativa (IBGC) [Brazilian Corporate Governance Institute]. Our activities are coordinated by a holding - Galvão Participações S.A, a privately held company responsible for providing the necessary stability to the management, ensuring security for shareholders, investors, staff, customers and partners. Our companies are under its guidance and seek to convey the values of our culture to companies controlled by them or in which they have a stake, such as subsidiaries, consortiums, joint ventures and public-private partnerships (PPP). Efficiency, managerial flexibility, service excellence, social and environmental responsibility and commitment to results are fundamental principles which lead management and operations. Our companies actions are blueprinted by the Strategic Guidance, a corporate document that covers all the business and that, by having a timeframe of GRI 2.8 our governance achievements up to 2020, serves as a reference for the formulation of strategic planning and business plans (read more about the Strategic Orientation document on page 25). GRI 2.9 GRI 2.3 In 2012, our governance model continued to evolve, with the introduction of changes that aimed at keeping the management in line with shareholder aspirations and market realities, such as changes in the organizational structure of Galvão Engenharia, with the incorporation of the international business department to the Infrastructure Division, the entrance of the Banco National de Desenvolvimento Econômico e Social Participações (BNDESPar) in the shareholding structure of CAB ambiental and the creation by Galvão Óleo e Gás of a joint venture to provide services related to the deepwater extraction and production of oil and gas. Below is our corporate governance structure profile: ORGANIZATIONAL STRUCTURE OF GRUPO GALVÃO Board of Directors External Auditor Advisory Board Risk Committee Presidency Planning and Management Structured Finance Vice Presidency of Corporate Management Institutional Relations QSMS Shared Services Center ambiental Infrastructure Division ambiental ambiental Industrial Engineering Division 37 38 2012 annual report Grupo Galvão GOVERNANCE STRUCTURE • Establish the general guidance of the company’s business. GENERAL SHAREHOLDERS MEETING • Elect, remove, and replace company directors. This is Galvão’s sovereign body, voting on issues of interest to the society, as determined by Corporate Law. Ordinary meetings are held four months following the closure of the previous fiscal year, whereas extraordinary meetings can be summoned at any time when needed. Among its attributions is the election of members to the Board of Directors.. GRI 4.1 4.3 4.4 BOARD OF DIRECTORS It is the forum of deliberation on strategic issues regarding the organization. It is comprised of up to six members, all of whom are shareholders and elected at the General Shareholders Meeting. Members serve for three years, with the right to successive reelections for the same period. The Board meets ordinarily every quarter or upon extraordinary summons. • Inspect management of directors. • Select, and if necessary, remove independent auditors. • Assess the Annual Report and financial statement, and approve its submission to the General Shareholders Meeting. • Approve the annual and pluri-annual budgets, strategic plans, strategic plans and investment programs of the company, as well as monitor their implementation. • Approve loans and financing whenever the principal is over 10% of equity. Among its attributions, the following can be highlighted: GRI • Decide on the summoning of the General Shareholders Meeting. COMPOSITION OF THE GROUPS RESPONSIBLE FOR CORPORATE GOVERNANCE LA13 By gender Per age group Groups Shareholders/ Board of Directors Total Women Men Below 30 Between 30-50 Over 50 2011 1 5 0 2 4 6 2012 1 5 0 2 4 6 2011 2 28 0 11 19 30 2012 2 38 0 17 23 40 2011 0 4 0 4 0 4 2012 0 0 0 0 0 0 Executive Board Advisors our governance • Decide on the issuance of securities. • Approve the sale, alienation or encumbrance of equity. • Vote on spin-off, merger or consolidation or restructuring proposals. GRI 4.2 EXECUTIVE BOARD With the responsibility to administer and manage the activities and interests of Galvão Participações and of the Group, the Executive Board is currently comprised of five members: the Chief Executive Officer, the Vice President of Corporate Management, the Chief Financial Officer, the Director of Planning and Management and the Director of Shared Services. Members serve for three years, with the right to reelection, but may be removed at any time by the Board of Directors. The five companies of the Group (Galvão Engenharia, CAB ambiental, Galvão Óleo e Gás Participações, Galvão Energia and Galvão Finanças), act under the general guidance of the Chief Executive Officer, with their respective divisions, subsidiaries and operations and respective strategic control and operations bodies. The Vice President of Corporate Management coordinates the financial and capital structure of the Group, including also the organs of planning and management. His main attributions are to ensure the efficiency of corporate management and the maintenance of good corporate governance practices and the principles of non-discrimination, besides ensuring transparency, accountability and securing the financial resources necessary to meet the working capital needs and funding of long-term investments, with the aim of contributing to making sure the The Shared Service Centre provides support to the Group’s companies activities development of business is being done in line with the strategic planning and business plans. Our executive structure also relies on support organs, such as the Institutional Relations, who, under the inspiration of the Chief Executive Officer, coordinates with government agencies, media and society about the Group’s business, helping to strengthen the transparency with which we seek to interact with all audiences. SHARED SERVICES CENTER (CSC) Created in 2011, it provides support to the management and operations of our businesses in the areas of staff management, human resources, legal, corporate finance, controlling and information technology (read more about it on page 45). 39 40 2012 annual report Grupo Galvão The Group maintains compliance practices to ensure the adaptation of its control systems to the principles of corporate governance ADVISORY BODIES ADVISORY BOARD Responsible for issuing recommendations on topics that are submitted to it by the Executive Board or by the General Shareholders Meeting. The Board is comprised of up to three members elected by the Assembly for a one year term, with the right to reelection for the same period. • Ensure that business is conducted in accordance with current legislation as well as internal policies and procedures. • Establish procedures for the receipt, retention and treatment of claims and / or complaints submitted by the employees or third parties. • Discuss the effectiveness of internal controls and processes with the Internal Audit. AUDITING AND RISK COMMITTEE It is comprised of at least three permanent members – a representative from the Executive Board of Grupo Galvão, one from Galvão Participações Corporate Management and one from the Group’s compliance area. Among its attributions, the following can be highlighted: • Identify and monitor key strategic risks involved in the activities of Grupo Galvão, and follow-up on risk in management and operations mapped by the management team of each company. • Monitor the accounting closing process and preparation of Financial Statement as well as analyze relevant information to be disclosed to the market. • Monitor the activities of the internal auditors, in addition to supervising the performance, independence and quality of work performed by the independent auditors. • Monitor the selection and hiring process of external audit. our governance SUPERVISORY BODIES Compliance Has the responsibility to ensure, together with the other areas, the adaptation and functioning of the Group’s internal controls, in line with good corporate governance practices. The compliance area also operates in risk mapping and in monitoring compliance of laws, regulations, policies and guidelines. INTERNAL AUDIT Performs the audit of management and operation processes in order to ensure compliance with internal policies and procedures. Also has the responsibility of validating the efficiency and effectiveness of controls established by the Executive Board for the compliance area, through the issuance of reports listing conformities and non-conformities. This work serves as a basis for improvement of internal policies and procedures. SUPERVISORY BOARD Non-permanent body which monitors management, analyzes information and Financial Statement, at least quarterly. It is comprised of three to five members, with mandate of one year and eligible for reelection. INDEPENDENT EXTERNAL AUDIT Chosen by the Board of Directors, it monitors and oversees the yearly Financial Statement, issuing an opinion on them. The Governance model is based on transparency, ethics, accountability and non-discrimination in the interaction with various publics 41 42 2012 annual report Grupo Galvão ETHICS IN RELATIONSHIPS As a business organization as deeply embedded in the life of the Country and its communities, we seek to maintain fair, balanced and respectful relationships with the various social segments. Developed in a participatory manner, with the involvement of employee representatives, the Code of Ethics is a disciplinary tool for our all relationships - internal and external. Attentive to the specificities of each area, but grounded by the guidelines issued by the Group - this document ultimately summarizes, our “way of being”, our culture and our values regarding teams, customers, partners, the government, communities, society, competition and entities - class and sector specific. By recognizing our importance as economic agents, we look to participate in organizations that contribute to the sustainable development of our industry and Country. Among them, we can highlight the Associação Brasileira da Infraestrutura e Indústrias de Base (Abdib) [Brazilian Association of Infrastructure and Base Industries], Sindicato Nacional da Construção Pesada (Sinicon) [National Trade Union of the Heavy Construction Industry], Federação das Indústrias do Estado de São Paulo (Fiesp) [Federation of Industries of the State of Sao Paulo], Associação Nacional das Empresas de Obras Rodoviárias (Aneor) [National Association of Road Construction Companies], Associação Brasileira das Concessionárias Privadas de Serviços Públicos de Água e Esgoto (Abcon) [Brazilian Association of Private Water and Sewage Operations], Sindicato Nacional das Concessionárias Privadas de Serviços Públicos de Água e Esgoto (Sindcon) [National Union of Private Concessionaries for Public Services for Water and Sewage], Associação Brasileira de Engenharia Sanitária e Ambiental (Abes) [Brazilian Association of Sanitary and Environmental Engineering] and Instituto Trata Brasil [Brazilian Trata Institute]. GRI S06 DONATIONS TO POLITICAL PARTIES We act in compliance with the financial contributions policy to political parties and candidates, following the prevailing legislation on the subject. We do this solely through Galvão Engenharia. Donations to political parties, finance committees and candidates, all in Brazil, reached a total of BRL 18.7 million in 2012. RISK MANAGEMENT As part of the governance strategies and commitment to the sustainability of the business, we seek to maintain an effective risk management policy that may impact operations, economic and financial results and our corporate image. GRI 4.1 Aware of the inherent risks associated with our businesses, we employ a management model that seeks to minimize the effects of unexpected events in the internal processes, project execution, contract development and cash flow. As we consider this issue to be of strategic importance, we have a corporate body exclusively devoted to the topic - the Risk Committee, which reports directly to the Executive Board and acts as a disciplinary tool for the organization as a whole in this subject. Under general direction of the Committee, our actions aim at identifying, analyzing, quantifying and documenting the risks we are subjected to- including those external to contracts - by adopting measures which prevent the occurrence of deviations or which mitigate their consequences. We mapped out four major risk groups. They are: Strategic Risks – Related to strategy, image, reputation and governance of our Group and of our companies. These are risks that may affect the actions outlined in our strategic plans. our governance The Group seeks to maintain an efficient management of risks that could affect the operations, performance and corporate image Managerial Risks – Related to business performance and monitoring. These are risks that may impact the Group’s activities and companies in issues such as profitability and debt. Operational Risks – Related to the processes, to the recognition of revenue, expenses, and the safeguarding of assets. These are risks related to operational activities, including processes, activities and transactions. Financial Risks – Related to capital structure, guarantees to fulfill the commitments and interest rate fluctuations that can impact our economic-financial stability and cash flow. OPERATIONAL RISK MANAGEMENT As members of the Comissão de Estudo Especial para Gestão de Riscos da Associação Brasileira de Normas Técnicas (ABNT) [Comittee of Special Studies for Risk Management of the Brazilian Technical Standards Association], we guide our actions based on the content of the internationally recognized ISO 31000 standard. This means, for example, that our control tool, the Risk Management Plan (PGR), is in line with the principles and guidelines of this standard. Developed internally, the PGR aims to monitor and propose measures to mitigate risks in our business operations. Despite maintaining a decentralized operational risk management, due to the local nature and the 43 44 2012 annual report Grupo Galvão DESPITE MAINTAINING A DECENTRALIZED OPERATIONAL RISK MANAGEMENT, WE ALSO HAVE A CONTROL AREA WHICH IS RESPONSBILE FOR DISSIMINATING diversity of our operations, we also have a corporate area of management and control, which is responsible for disseminating information, monitoring internal practices and updating policies related to the theme. This area gives the necessary support to the managers of each project or operation so they can exercise their responsibilities with regard to risk management. INFORMATION, MONITORING INTERNAL PRACTICES AND UPDATING POLICIES In 2012, the process of analysis and qualification of new businesses from the perspective of opportunities and risks was introduced In 2012, we experienced significant improvements to the management and control processes. One of the most important advances was the introduction of a new business analysis and qualification process from the perspective of opportunities and risks. With this, the organization, as a whole, becomes more critical and selective when examining potential projects, analyzing risks and prioritizing the allocation of investments in more qualified opportunities. The expectation is that this model will be improved and extended throughout the value chain, consolidating the so called end-to-end management. In this effort, the priority items of work are as follows: • Proactive management, with strategic direction, business focus and effective support to projects and areas that require our contribution. • Improved analysis of budgets and reprogramming by consolidating the quantitative and qualitative results, providing greater transparency and insight to the values and projections of the projects. • Selection of the most important and relevant projects to monitor and deepen the correct application of procedures of our governance The Group maintains insurance policies compatible with the size of the activities management, besides monitoring the physical progress, the risk coefficient and management. • Improvement in the control of expenses and investments in financially structured projects (Project Finance), in correlation with the expected budget. • Adoption of management information (actual and planned) systems, simplifying paperwork and deviation assessment reports. Due to the nature of our activities as service providers, we are subject to internal and external risks whose occurrence can slow the progress of our works. Given the scope of our contracts, we are subject, for example, to adverse weather conditions affecting the pace of work and errors and unanticipated changes to the project. Externally, our operations are subject to legal obstacles, delays, project postponement by customers and budget revisions. FINANCIAL CAUTION Our Group has a low level of exposure to financial risks. In addition to having a solid capital structure and low leverage, our debt remains at a compatible level with the size of the business and expansion plans. Also as part of the precautionary principle, we do not operate in the financial market with options and derivatives, which minimizes the possibility of financial risks in our operations. Our cash and cash equivalents are always invested in low risk and high liquidity funds managed by leading banks. Additionally, we are not subject to currency risk in financial transactions, whether at funding level, or in the import of goods and services. Our policy requires all purchases in other currencies to be supported by a foreign exchange hedge, thus eliminating the risk of currency fluctuations. GRI EC4 45 46 2012 annual report Grupo Galvão In 2012, insurance contracted by our companies totaled BRL 1.7 billion INSURANCE MANAGEMENT Grupo Galvão maintains insurance policies compatible with the size of the activities. We have a policy that defines the mandatory insurances and which risks may be borne by our businesses and operations, as well as the boundaries that should guide decisions. In other words: through the analysis of each project, we define whether a given risk can be assumed by the organization or if it will be transferred to the insurance market. Given that the analysis includes contractually required insurance, insurance linked to the well-being of the staff (life and health), liability and protection of property, we can state that all of the Group’s projects have insurance. In 2012, the value of insurance hired by our companies totaled BRL 1.7 billion, an amount corresponding to 47% of the Group’ annual turnover. The total was 27% higher compared to 2011, as a result of the corporate priority of working in large projects. Regarding the amount of insurance hired in 2012, Galvão Engenharia accounted for BRL 1.2 billion (38% of its annual revenue). CAB, on the other hand, recorded an insured sum of BRL 514 million (132% higher than its annual revenue). As a result of fierce competition in the insurance market, in 2012 we were able to significantly reduce the bonds in comparison to the previous year. Likewise, as a result of our proactive relationship with the market and of our economic-financial soundness, we were successful in maintaining our limit with insurers. our governance SHARED SOLUTIONS CENTER (CSC) As a result of the constant evolution of our business model, we have a shared solutions center (CSC) since 2011, a multidisciplinary body set up to provide support to the management and operations of our businesses through a unified support system that brings together the fields of law, human resources, staff management, control, finance, administration and general services and information technology. With the establishment of the CSC, redundancies were eliminated in the execution of services, by aligning internal processes and procedures and by adopting common guidelines for the various areas. The initiative also provided the organization gains in agility and cost optimization. In 2012, the performance and service delivery have been enhanced and strengthened with the incorporation in the CSC of quality, safety, environment and occupational health and management and control. Another important step was the consolidation of a new model for allocating costs for the services executed, with the objective of transferring resources to reflect, as closely as possible, the level of demand of each area of support by various companies and operations. In the last year, the Center’s work has also evolved with the integration of areas relating to the management of CAB ambiental, such as staff management and human resources. At first, as a way of promoting the progressive assimilation, by the culture of the Group, of the responsibilities of the CSC, we had chosen to keep these services segregated in CAB’s structure, particularly in the areas of taxation and accounting. Building on last With the CSC we eliminated a superfluity in services by aligning processes and internal procedures year’s successful experience, other steps will be taken in 2013, to promote the full integration of CAB’s structure in the CSC, naturally taking into account, for its implementation, the needs and level of maturity of each of the company’s operations. The achievements of the year created conditions so that we can, from now on, invest in providing more advanced tools for management. Developed in 2012, to be implemented in 2013, the project to improve governance, enterprise security and workflow will be accomplished through optimization of routines, review of internal processes and procedures and the integration of databases used by companies and operations. This action should generate, among other advantages, the centralization of tax, accounting and payments, the unification of supplier registries, cost center and account plans, greater predictability to control cash flow and greater agility in providing financial information. 47 chapter 04 our people CAB Cuiabá (MT) offices 50 2012 annual report Grupo Galvão WE WORK TO ATTRACT, DEVELOP AND RETAIN TALENTED PROFESSIONALS THAT ADD VALUE TO MANAGEMENT, BUSINESS AND OPERATIONS At the end of 2012, the Group had 9,455 direct employees Valuing employees constitutes one of the permanent goals of Grupo Galvão. It’s human capital is its most important competitive edge. With our actions and initiatives, we seek to consolidate ourselves as one of the best organizations in the country to work at. That means offering an ethical, dynamic, creative environment full of opportunities and that respects diversity. In order to reach that goal, we invested in training, dialogue between teams and managers, incentive to study as a way to evolve in the career and in forming leaders. We work to attract, develop and retain talented professionals that add value to management, business and operations. That is more than justified if we see the evolution of the staff, the size and the diversity of our operations, which demand, more and more, skilled and apt workers to overcome the challenges of the segments in which we work. By the end of 2012 we had a total of 9,455 employees, about 50% more than last year. COMMITMENT It is in the Shared Solutions Center where the policies related to human resources are developed and applied. We seek to constantly measure and qualify the opinion of employees concerning the work, in order for us to have concrete references to adopt measures to improve and correct our path. For that reason, diagnoses resulting from opinion surveys are very important, since they refer to the professional environment. An example is the Commitment Survey conducted annually, our people with companies from all over the country, by the consulting company AON Hewitt, together with the newspaper Valor Econômico – which serves as an important source of information for corporate performance. The 2012 edition of the survey was particularly GRI LA1 Number of employees by employment type, 2012 Company Interns Type of employment (Full Time) Type of employment (Part Time) 8,248 8,235 13 8,159 89 CAB ambiental 1,164 1,161 3 1,152 12 Galvão Finanças 9 9 0 9 0 Galvão Energia 9 9 0 9 0 Galvão Óleo e Gás 1 1 0 1 0 24 24 0 24 0 9,455 9,439 16 9,354 101 Type of employment (Full Time) Type of employment (Part Time) Total LA1 Total Direct Employees (working under CLT regime for undetermined time) Galvão Engenharia Galvão Participações GRI relevant to our organization. First of all, because of the overall result, which indicated a commitment of 70% of Grupo Galvão employees – which kept us among the companies with “high performance” in people management. Overall, 1,317 employees of the Group participated, 65% of people invited to answer the survey. Number of employees by employment type and region, 2012 Region Total Direct Employees (working under CLT regime for undetermined time) Interns Mid-West 741 741 0 732 9 Northeast 2,054 2,044 10 2,038 16 22 22 0 22 0 6,322 6,316 6 6,248 74 South 192 192 0 190 2 Peru 124 124 0 124 0 Total 9,455 9,439 16 9,354 101 North Southeast 51 52 2012 annual report Grupo Galvão NUMBER OF EMPLOYEES BY AGE RANGE Employees 2011 2012 Below 30 2,256 3,345 From 30 to 50 3,393 5,091 676 1,019 6,325 9,455 Above 50 Total BY GENDER Employees Men Women Total 2011 2012 5,647 8,585 678 870 6,325 9,455 BY LEVEL OF EDUCATION Level of Education 2011 2012 17 12 Until 4th grade incomplete elementary school, or literate without regular school attendance 485 565 Complete 4th grade elementary school 397 547 From 5th to 8th grade incomplete Junior high 585 1,043 Complete junior high 780 1,323 Incomplete high school 351 774 2,495 3,923 Incomplete college 195 211 Complete college 894 902 Postgraduate education 71 101 MBA completed 48 45 7 9 6,325 9,455 Illiterate Complete high school Master’s Degree completed Total The survey included topics such as career opportunities, quality of life, human resources practices and leader performance. The survey brought good news to Galvão Engenharia, which came back to the ranking of 30 best companies in the country in people management, with 81% commitment, a number resulting from a random sampling used by Valor Econômico using the survey data. Based on the same criteria, the newspaper classified the company in 5th place in its category (companies from 4,001 to 10 thousand employees). The survey also contributed with indicators that point out necessary improvements, like it did with CAB. Participating in the survey for third time, the company presented a significantly lower performance compared to 2011 – 63% commitment in comparison to the 73% attained last year. The result did not just reflect the events experienced by the company during the period, such as changes in its management structure that reflected on the routine of employees. It also showed the importance of getting the values out there to all the companies of the Group; the values that make up our identity and the corporate commitments that stimulate the company to grow and reach results. It is not by chance that one of the main focuses of our performance in 2012 was strengthening the Group’s culture internally, reinforcing a sense of unity. An example of this is the review of the hierarchy and salaries in CAB and Galvão Finanças, adapting them to the rest of the organization. One of the goals of the consolidation of this joint structure was to simplify internal use of our people employees among companies, besides making it possible for the organization to have a more efficient career plan. PROFESSIONAL DEVELOPMENT ones. In 2012, in addition to activities aimed at the Group’s culture, the trainings included topics like leadership and feedback. As part of the unification process, we integrated the CAB employees to corporate trainings – before, the company’s teams participated in specific training initiatives. The development of professional aptitudes is also an important aspect of the people management actions adopted by the Group. For this, we use several means – the one that stands out is the implementation of training programs to train professionals for their current tasks and future We also expanded distance trainings, through e-learning tools, making it easier for people to access the programs developed. In the work sites and operations environment, the behavioral approach was one of the highlights, with trainings on feedback and project management The training programs aim to train employees in their current tasks and future ones. 53 54 2012 annual report Grupo Galvão GRI LA10 At the end of 2012, we counted a total of 217,844 thousand training hours (distance or in-class), with an average load of 26.4 hours per employee. In total, BRL 1.3 million were invested in professional training programs, 44% less than in 2011. Since we are in a segment that increasingly demands more and more trained professionals – and in greater quantity –, we have to pay GRI LA13 close attention to the development of young talents. That is why, since 2006, we have the Trainee Program, that represents a long-term investment seeking to offer Engineer and Business graduates opportunities to begin their professional career. In 2012 we finished the cycle that had begun in 2011 and it included the participation of 48 people. In 2013 there will be a new selection process. PROFILE OF EMPLOYEES BY CATEGORY, ACCORDING TO GENDER AND AGE RANGE, 2012 By gender By age range Groups Women Shareholders/ Board of Directors Men Below 30 From 30 to 50 Total Above 50 2011 1 5 0 2 4 6 2012 1 5 0 2 4 6 2011 2 28 0 11 19 30 2012 2 38 0 17 23 40 2011 0 4 0 4 0 4 2012 0 0 0 0 0 0 2011 15 151 0 120 46 166 2012 16 161 0 122 55 177 2011 98 390 219 226 43 488 2012 109 493 210 318 74 602 2011 51 549 73 396 131 600 2012 60 651 68 491 152 711 2011 334 598 460 404 72 932 2012 327 467 363 394 37 794 2011 174 3,924 1,504 2,235 359 4,098 2012 355 6,771 2,704 3,746 676 7,126 Administration Consulting Managers Technicians Coordinators/ Responsible Management Production our people Management strategies also aim to qualify professionals to perform leadership roles Other two important corporate initiatives in the professional training aspect are the Incentive for Education Program, which offers financial support to employees interested in furthering their schooling in university and postgraduate studies; and the Building Knowledge Program, to train workers in basic education (find out more about the program on page 112). LEADERSHIP TRAINING The people management strategies aim to train professionals to be in leadership positions, which is one of the prerequisites to ensure the longlasting success of the organization. Our main instrument is the Leader Development Program (PDL), which in 2012 was spread to all the Group’s companies. The program’s main goal is to train these employees to have strategic responsibilities and to lead teams. Last year, a total of 112 managers participated in the Program, with a 16-hour load, distributed in trainings about topics such as self-knowledge, feedback, situational leadership and role of the leader in the spread of the organizational culture. A survey conducted in 2012 showed that the perception of the leaders concerning the Program was excellent. Conducted with 105 managers (93% of the total participants), the survey approached topics like teaching methodology, quality of the didactic material, application and consistency of information and knowledge transmitted. Supporting the development of leadership skills is expressed also through actions to spread knowledge that supersede the limits of the organization, by making available articles, interviews and recommending books, movies and documentaries. In 2012, for example, the channel “Minuto Gestão e Carreira” was created. It is a weekly e-bulletin letter sent to managers, which approaches issues like leadership, communication and interpersonal relationships. 55 2012 annual report Grupo Galvão PERFORMANCE EVALUATION AND FEEDBACK SPREAD THROUGH ALL OF THE GROUP’S COMPANIES IN 2012, THE PDL PROGRAM IS One of the greatest challenges of the Group’s people management has been improving the dialogue between leaders and their teams, making it a constant practice and important resource to improve as employees. THE MAIN ISTRUMENT TO TRAIN LEADERS AND SEEKS TO ENSURE We have several tools available to improve this interaction, which contributes to the motivation of employees and their commitment with the corporate principles and results to be reached. THE ORGANIZATION’S LONG-LASTING SUCCESS One of the most important instruments is the Performance Evaluation. It is conducted annually and registers and consolidates the path and evolution of each professional in the organization. It identifies technical and behavioral skills and indicates paths that lead towards more knowledge and individual growth. EVALUATION OF THE SURVEY ABOUT THE LEADER DEVELOPMENT PROGRAM (IN %), 2012 66 59 82 83 57 73 86 47 58 52 Excellent Good 41 t men Equip s room ies o f the Phys ical f acilit ation al ma teria l 2 Educ 1 14 ed m etho dolo Relat gy ionsh ip be twee n inst ructo r and Grou p ctivit y obje ge owle d r’s kn ucto Instr abilit y at w ork Appli c tion form a of in Volu me y of in form a tion 3 47 51 42 26 1 17 Appli 18 Clarit y and 38 34 Cons isten c 56 Fair Weak our people Applied in each of the Group’s companies, the Performance Evaluation has some essential stages, such as: employee self-evaluation concerning performance, performance analysis carried out by an immediate manager, and feedback that is given to each professional about their performance and attitudes. Emplooyes also receive feedback on the improvements necessary in order to sharpen skills, essential to advance career-wise. GRI LA12 In 2012, the Performance Evaluation was not carried out. It gave way to communication campaigns about the importance of feedback and specific trainings concerning the topic. The interruption was to promote the alignment between all companies. An important advancement was the implementation of a procedure where employees evaluate their leaders, thus increasing the level of transparency in work relations. In Grupo Galvão, 36% of employees regularly go through some type of evaluation process, and Program “Talk to the President” makes it possible for people to speak about topics that impact their day to day at work GRI LA13 DISTRIBUTION OF LEADERSHIP ROLES BY GENDER ROLE Gender Administrative Engineer specialists Leadership Operational Technicians Total 2011 2012 2011 2012 2011 2012 2011 2012 2011 2012 2011 2012 Female 334 328 49 39 72 78 174 355 49 70 678 870 Total females participating 36% 41% 20% 17% 9% 8% 4% 5% 19% 19% 11% 9% Male 598 466 199 192 735 855 3.924 6.771 191 301 5.647 8.585 Total males participating 64% 59% 80% 83% 91% 92% 96% 95% 81% 81% 89% 91% Total 932 794 248 231 807 933 4.098 7.126 240 371 6.325 9.455 57 58 2012 annual report Grupo Galvão Programa Fale com o Presidente possibilita a livre manifestação das pessoas sobre temas que impactam o dia a dia do trabalho receive analysesconcerning their performance and career development. At Galvão Engenharia, only full-time employees are analyzed. The other companies have specific strategies. “TALK TO THE PRESIDENT” The consolidation of a good professional environment is also directly related to the possibility of people being able to discuss topics that impact the environment and the organization’s performance. Based on this principle, we have the program “Talk to the President”, aimed at presenting criticisms, suggestions, ideas and complaints (anonymous or not) that help improve the Group’s activities, work conditions and professional relationships. Through boxes scattered in 28 locations all over the companies, or through the corporate web portal, the program seeks to be the major expression channel for employees and propositions to the administration, in addition to increase daily contact between managers and their teams. In 2012, a period in which the integration process of the program was established as a similar program had by CAB, “Talk to the President” registered a total of 181 messages, which were duly analyzed and, when necessary, sent to be solved with fair and adequate solutions. GOAL PROGRAM In 2012, the people management strategies gained the Goal Program, created to strengthen the commitment of people through recognizing results obtained by employees in their daily work. The program aims to monitor and reward each person’s deliveries and award each one, individually, for fulfilling the professional goals agreed with their leaders. Valuing meritocracy is the basis of the program, which also works as a parameter to apply the variable remuneration system and participate in the results of the companies. These results are based on the fulfillment of individual, area and company goals. The initiative came up as a plan of our people action after the analysis of the 2011 Commitment Survey results. REMUNERATION AND REWARDS The wage and rewards policy is an essential element for the viability of our people management strategies. That is why we have constantly monitored the reward practices adopted by companies in the infrastructure segment and by organizations of other areas of national economy, aiming to keep our wage levels attractive and aligned to the best practices. GRI LA14 In 2012 we reviewed CAB’s job positions and salaries aiming to integrate it to the Group’s general guidelines. In the same way, we reviewed its variable remuneration policy, in order to reinforce employee commitment. It’s worth mentioning that there is no gender and age discrimination when hiring nor when giving promotions or remunerations. As an expression of our “way of being”, we value gender equality when offering opportunities to employees so they can grow professionally, take on management positions and obtain wage raises. RELATIONSHIP BETWEEN THE LOWEST WAGE COMPARED TO MINIMUM LOCAL WAGE* GRI EC5 Wages (%) Companies 2011 2012 Grupo Galvão 1.00 1.00 Galvão Engenharia 1.00 1.11 CAB ambiental 1.00 1.00 Galvão Energia 2.47 2.58 133.94 123.79 Galvão Finanças 3.41 3.77 Galvão Participações 1.92 2.04 Galvão Óleo e Gás AVERAGE WAGE BY GENDER AND CATEGORY (IN BRL) LA14 Role Gender Administrative Specialist engineers LA4 The possible wage differences between people in the same job position are due to objective criteria, such as complexity of the job (which varies depending on type of project or operation), individual results and local economic factors, such as conventions and agreements with labor unions (all of our direct employees are covered by a collective agreement) and lack of manpower. The * In 2011, the calculation was done only for Galvão Engenharia. As of 2012, the calculation was done for the whole Group. GRI GRI Leadership Operational Technicians 2011 2012 2011 2012 2011 2012 2011 2012 2011 2012 Female 2,830 2,670 8,009 8,490 9,928 10,959 1,295 1,276 3,118 3,114 Male 3,383 3,194 9,349 9,653 9,962 11,955 1,487 1,601 3,502 3,808 Difference between average wage between females and males -20% -20% -17% -14% 0% -9% -15% -25% -12% -22% 59 60 2012 annual report Grupo Galvão GRI EC7 GRI LA2 geographical factor also influences the proportion between the lowest wage paid in a specific work sites or operation and the minimum regional wage. roles. Managers linked to regional units are natural candidates for the leading roles in conquered projects. Concerning training processes for teams working in our work sites and operations, we adopted local hiring for operational and administrative roles, and transfers and internal replacements for strategic Our people management also pays attention to the way in which employment is interrupted in the organization. Our policy is to monitor all the termination cases, in order to support or reuse people in other areas or companies of the Group. TURNOVER RATE – Grupo Galvão* Company WORK CONDITIONS 2011 2012 39,66% 26.75% Cab ambiental – 12.79% Galvão Energia – 0.00% Galvão Finanças – 25.00% Galvão Óleo E Gás – 0.00% Galvão Participações – 8.33% Galvão Engenharia By age range 2011 2012 Below 30 – 17% From 30 to 50 – 23% Above 50 – 35% By gender 2011 2012 Women – 22% Men – 25% By region 2011 The Group’s concern with the quality of the professional environment in construction sites gained an additional instrument in 2012, with the implementation by Galvão Engenharia, of the first Workers’ Committee, based on the National Commitment to Improve Labor Conditions in the Construction Industry, signed by the President of the Republic with the organizations that represent employees and employers in the construction industry. Structured by project, the committees are created by employees appointed by the unions in each region. Its members are responsible for representing their colleagues, obtaining claims, questions and suggestions, serving as a support for solving issues and helping to improve work conditions 2012 Midwest – 16% Northeast – 21% North – 30% Southeast – 24% South – 61% Peru – 43% * In 2011, the calculation was done only for Galvão Engenharia. As of 2012, the calculation was done for the whole Group. GRI TOTAL ADMISSIONS AND DISMISSALS LA2 2011 2012 Admissions 213 169 Dismissals 217 175 our people The Group develops preventive activities aimed at health and quality of life of employees GRI LA3 EXCLUSIVE BENEFITS FOR FULL-TIME EMPLOYEES (IN BRL THOUSAND) Benefits 2011 2012 24,703 47,563 127,260 147,493 5,019 6,357 20.908 26,407 Safety and health at work 826 5,238 Training and professional development 1.970 2,273 Participation in profits or results 15,401 16,770 Others 43,304 9,451 239,391 261,551 Food Compulsory social contributions Private pensions Health Total Galvão has already installed three committees – in Arena Castelão (CE), in the projects at the Refinaria de Paulínia (Replan) and in the Belo Monte hydroelectric power station. Under the National Commitment, these ventures have already implemented initiatives linked to recruiting, preselection and selection of employees, training and professional qualification, health and safety, and relationships with the community. PENSION PLANS AND BENEFITS All the employees in our companies have access to the corporate private pension plan, Galvãoprev, which aims to provide a financial complement to the benefit offered by the Social Pension. We have two types of participation: for those who have a base salary above the Pension plan, the companies and employees contribute with the same percentage of resources. GRI EC3 LA3 61 62 2012 annual report Grupo Galvão COMMUNICATION The nature and scope of our activities makes us keep a continuous dialogue with the stakeholders. We do that through interaction channels that aim to contribute to the organization’s transparency. In the internal sphere, one of the communication’s main goals is to strengthen the employees’ identification with the values of the Galvão culture, thus favoring motivation and professional commitment. We have several instruments available, each one with a specific role. The corporate web portal is the main information reference concerning the day to day of our companies and the corporate decisions that may affect teamwork. The channel’s agility and reach are unique. We also have a monthly e-newsletter “Galvão em Ação Expresso”, that is sent by email to all the employees that use computers at work. Focusing on a deeper approach of the topics, the magazine Grupo Galvão em Ação is distributed bimonthly to Galvão TV can be accessed through the corporate web portal or monitors installed in the Group’s units production of theme material such as spelling books, signs and pamphlets. The communication aspect is complemented with actions that involve not only the employees, but also their families. An example is the celebration of Children’s Day, which lets the children of employees, from ages 3 to 12, to celebrate the special occasion in the Main Office in São Paulo, with fun activities. every professional in our companies. We also have TV Galvão, an institutional communication vehicle that can be accessed through the corporate web portal and monitors installed in 13 of the Group’s units. In 2012, it was spread to CAB spat headquarters, the first of the company’s operations to receive the images and information on TV. Also part of that range of options we can find murals placed in work sites and offices and the In our relationship with stakeholders, we emphasize the communication with the infrastructure sector, through institutional advertising in targeted channels, and interaction with major media outlets as a way of ensuring dialogue to present our positions as business group. In 2012, the external communication was strengthened with the creation of an e-newsletter (Grupo Galvão em Ação) that is distributed to specific stakeholders chosen by the executives of the Group. our people healthy habits, we seek to encourage people to practice sports. Those who receive a base wage are offered multiples of the salary when the employee retires and leaves the company. For example, we have running teams in São Paulo, Rio de Janeiro and Fortaleza, which benefit about 70 employees with training programs and sports consulting services, which elaborate personalized routines and evaluate the individual performance of the athletes. We also offer direct employees a set of benefits aligned to the best market practices. Among the benefits are: food, transportation, day care center aid, life insurance and health insurance. Our companies also have autonomy to negotiate benefits according to specific realities. In 2012, the investments in benefits equaled BRL 261 million, 10% more than in 2011. OCCUPATIONAL SAFETY AND HEALTH QUALITY OF LIFE Our people management is also involved in the development of activities that positively reflect in employee health and quality of life. Given the decentralized nature of our activities, we have several local programs. In the corporate scope, besides awareness campaigns on preventive health and GRI LA7 Promoting health and safety of our employees is a priority in our management model. Our companies offer trainings for the prevention of accidents and risk control in work sites, offices and operations, aiming not only to abide by legal requirements, but also to give the teams a more health environment for their professional development. Exposure to work risks is controlled by health and safety RATE OF ABSENCE – GALVÃO ENGENHARIA, BY REGION Region Illness Benefit Accident Benefit (benefit/thousand employees) (benefit/thousand employees) 2011 2012 2011 2012 Southeast 41.38 32.57 3.75 3.89 Midwest 270.09 7.90 1.89 0.26 Northeast 12.01 20.47 1.33 2.70 South 37.47 164.15 0 0 North 68.59 880.95 0 138.89 Total 33.83 27.24 2.92 3.28 63 64 2012 annual report Grupo Galvão programs at work, which include monitoring, supervising and educating efforts. GRI LA8 The health services management in work sites includes two annual health internal audit cycles, in order to ensure quality and improvement of outpatient services in our ventures. In the area of occupational health we work in three aspects. We focus on primary prevention, education and employee awareness on the most prevalent illnesses in the population and those related to occupational risks. LA9 All our work sites and operations have the Environmental Risks Prevention Program, a set of actions that aim to preserve health and integrity of the workers, through anticipation, recognition, evaluation and control of the occurrence of existing or potential environmental risks at work, taking into account the protection of the environment and of natural resources. We have monthly talks about topics such as Aids and sexually transmitted diseases, yellow fever, dengue, cardiometabolic and bones and muscle diseases. Concerning secondary prevention, we monitor employees through medical protocols established in the Medical Control and Occupational Health Program, in order to trace and treat occupational and degenerative diseases. We also have specific initiatives regarding noise exposure through the Hearing Conservation Program, and exposure to dust and particles, with the Respiratory Protection Program. Outpatient services also operate in tertiary prevention with the follow-up program for employees with hypertension and diabetes. GRI As a way of improving our perception of risks, we apply identification methods like the Preliminary Risk Analysis. We also incorporated internal audits, which show us the current scenario of each project and guide us to seek excellence. We also encourage behavioral audits and inspections designed to detect deviations and unsafe work conditions, besides improving employee behavior. RATE OF ACCIDENTS PER REGION* LA7 Region Days lost and charged 2011 Southeast Days carried forward 2012 2011 Total 2012 2011 TFCA 2012 TFSA TG 2011 2012 2011 2012 2011 2012 571 266 1,066 317 1,637 583 3,34 0.86 4.63 3.31 28.93 31.24 0 12 0 90 0 102 0 0.00 0 0.00 0.00 23.51 13,804 461 116 84 13,920 545 2,04 1.83 2.41 3.40 1,292.13 37.03 South 109 0 0 0 109 0 6,17 0.00 7.60 0.00 112.06 0.00 North 0 0 0 0 0 0 0,00 0.00 0.00 0.00 0,00 0.00 14,484 739 1,182 491 15,666 1,230 2,95 1.15 3.67 3.67 492.06 32.22 Midwest Northeast Total GRI * Obs.: in 2012 we didn’t have projects in the South and North regions, TFCA calculations are used for international projects = (no. of accidents*200,000)/HHT; TFSA = (no. of accidents*200,000)/HHT; TG = (Days lost + Days carried forward + Days charged)*200,000/HHT, while for Brazil we use the 1,000,000 factor according to NBR 14,280 our people SIPAT involves employees in the safety cause through talks, scavenger hunts, theater and motivational activities. Performed before each workday, the Daily Safety Dialogue is designed to discuss the activities in terms of the risks related to the tasks and application of control methods, stimulating employee participation and commitment. We have an annual Internal Week of Workplace Accident Prevention (SIPAT), which, through talks, scavenger hunts, theater and motivational activities, communicates to employees the importance of preventive behavior. GRI GRI ACCIDENT STATISTICS GALVÃO ENGENHARIA (PERU)* CONSOLIDATED ACCIDENT RATE – Grupo Galvão LA7 2012 2011 2012 980,543 Total hours/men worked 31,837,500 38,173,216 Total accidents with leave of absence (TFCA) 8 Total accidents with leave of absence (TFCA) 94 44 Total accidents without leave of absence (TFSA) 3 Total accidents without leave of absence (TFSA) 117 140 Frequency rate with leave of absence 2.95 1.15 3.67 3.67 Total hours/men worked Frequency rate with leave of absence 1.63 Frequency rate without leave of absence 0.61 Severity rate 7 Frequency rate without leave of absence Total deaths 0 Severity rate 492.06 32.22 Total deaths 2 0 * The calculation for accident statistics in Peru is different from the calculation done in Brazil. For that reason, the tables are separate LA7 65 66 2012 annual report Grupo Galvão Our employees are represented by occupational health and safety committees. PRODUCTION CHAIN The preventive effort concerning accidents spreads to the partners that work or are involved in constructions sites. As a way of expanding safety in the projects, every service provider is requested to abide by the norms and conducts of the Group, following the guidelines of the Integrated Management System. If providers don’t abide by the contract provisions, it may lead to sanctions. In 2012, new advancements were made to consolidate preventive culture. Galvão Engenharia, which is responsible for the largest number of employees involved in work sites and operations, intensified monitoring of the reality of work sites. In addition to internal audits in 100% of the work sites, the company improved its control instruments concerning service providers, in order to avoid untrained employees from performing roles that are incompatible with their skills. The Zero Accidents Program was also implemented. Throughout there year there was also a strengthening of the Behavioral Audit Program, which now directly involves shareholders and company directors, who visited work sites to monitor safety conditions. The program is based on a methodology that seeks to prevent accidents through observing employee behavior. The involvement of the Administration adds to the work done usually by regional directors, contract managers and other representatives. The results of the Behavioral Audits are consolidated in the Indice de Prática Segura (IPS) [Safe Practice Index]. On the other hand, the main implementation at CAB was that of the monitoring of operational procedures and instructions for activities considered “Top 5” concerning accident risks – work with electricity, excavation, work at heights, work with chlorine gas and in confined spaces. EMPLOYEE REPRESENTATION Our employees are represented by occupational health and safety committees. Every work site, operation and office has an Internal Commission for Accident Prevention (Portuguese), as required by law. We also have a Specialized Service for GRI LA6 our people GRI LA9 GRI PR1 GRI PR2 Occupational Safety and Medicine (SESMT) and quality and QEHS teams that regularly guide employees and spread corporate policies and guidelines. The collective work agreements signed with unions also include occupational safety and health clauses. There are also special demands that are covered in specific agreements, like those related to the good conditions of sanitary facilities, supply of individual uniforms and protection equipment according to the risks, first aid procedures, illness prevention and the worker’s right to refuse to work in the event of serious and imminent risk. We mapped out our processes and activities in order to evaluate the health and safety impacts that occurred in the first stages of the life cycle of our engineering, construction and water and sewer services products. This includes monitoring the phases of business prospecting, services and post-sales (delivering projects to customers and their use). In 2012 Grupo Galvão didn’t register any noncompliance with regulations and voluntary codes related to possible impacts to health and safety in its operations and services. COMMUNICATING ACCIDENTS When there is a work accident in the work sites or operations, we dispose of a large support, investigation and inspection structure. Those responsible for the SSO area, representatives and directors are quickly informed about the incident through email, SMS and telephone, as instructed by our communication protocols. Then there is a Preliminary Accidents/Incidents Communication, followed by a Safety Alert, which is sent to the Group in order to avoid similar incidents from happening in a work site or in other units. Each and every accident is registered in the form, Relatório de Investigação de Acidentes e Incidentes (RIAI) [Accidents and Incidents Investigation Report]. For emergencies, we have the Plano de Atendimento a Emergência (PAE) [Emergency Plan]. Accidents (with and without leave) are registered in the Accidents Registration System and serve as a reference to improve business practices. The occurrence of any accident at work triggers extensive GRI internal mobilization in order to prevent similar cases in the future 67 68 2012 annual report Grupo Galvão CHAPTER 05 OUR BUSINESSES Paulínia Refinery (SP) OUR BUSINESSES 69 70 2012 annual report Grupo Galvão As an important business organization, Grupo Galvão provides services to crucial segments for the growth of the country, such as road infrastructure, railways, ports, airports, basic sanitation, oil and gas and power generation. Below is a summary of our businesses’ performance in these areas. has operations in 17 Brazilian states and abroad. Galvão Engenharia In 2012, the company consolidated a portfolio of contracts of BRL 6.1 billion, with net revenues of BRL 3.0 billion. Founded on February 1, 1996, Galvão Engenharia is one of the leading companies in the sector in the country, providing services to customers in oil and gas, energy, sanitation and road infrastructure, ports, railways, subways, airports and urban. Over the years, the company participated in some of the most important works in progress in the country, taking on projects of increasing complexity and technical demand. With 8,200 direct employees, Galvão Arena Castelão (CE) was the first World Cup 2014 stadium to be inaugurated In 2010, Galvão was chosen as the best company in the construction sector, by Exame magazine’s publication Melhores & Maiores, as well as the best engineering, construction and real estate company by Istoé Dinheiro magazine’s publication As Melhores da Dinheiro. In its internal organization, Galvão has two major business areas: the Industrial Engineering Division and the Infrastructure Division, which in 2012 incorporated the International Division, whose operations are now controlled by a Regional Directorate focused on the Peruvian market. Get to know Galvão Engenharia’s activities’ profile. OUR BUSINESSES INFRASTRUCTURE DIVISION As the historical origin of our group, the engineering and construction services are the main focus of our activities. The Infrastructure Division is the operational arm of this area in Brazil. As part of the decentralized management model, it has four regional offices, divided by geographic boundaries. They are: North, Northeast, Central-East and South. Galvão also has a Board dedicated specifically to the construction of the hydroelectric power station of Belo Monte. The company holds 10% stake in the Belo Monte construction consortium, which brings together the ten largest engineering firms in the country. The past year was marked by achievements of great importance for the Division’s activities, such as the completion of the projects Arena Castelão and Event Center of Ceará, the construction of the Metro Line 5 in Sao Paulo, participation in Belo Monte and signing of the first contract for public works in the municipality of Rio de Janeiro, the embryo of a more effective performance in a market that will host the World Cup 2014 and the Olympic Games 2016. Another major achievement was the resumption of the construction project for the west-east Railroad integration. Apart from operational advances, 2012 also proved to be a field of evolution for internal management, with the invigoration of budget evaluation and risk management mechanisms, with an emphasis on good practices for project selection. In logistics, cost control, reduction of inventories and greater availability of proper equipment were reinforced. Activities in structured projects also progressed, which, through the support of Regional Boards act at an early stage of a venture to final delivery, adding value to customer relationships. The In 2012, the Infrastructure Division executed 27 contracts in 12 cities in five states Infrastructure Division ended 2012 with a staff of 1,221, contingent 63% higher than 2011. For 2013, the Division’s focus is in strengthening its role in urban mobility projects, flood control, ports, airports and railways. Below are the main works carried out in 2012. Arena Castelão (CE) Inaugurated on December 16, 2012, Arena Castelão is a milestone for Galvão. With 188,000 m2 of built area and 65,000 seats, all covered, this was the first stadium of the 2013 Confederations Cup and 2014 World Cup to be 100% completed. The largest and most modern sports and events arena in the Northeast, the Castelão represented the overcoming of several challenges – the deadline, since delivery was anticipated in approximately four months and the cost control and management, since all execution was based on modality engineering, procurement and construction (EPC), 71 72 2012 annual report Grupo Galvão WITH 8,200 DIRECT EMPLOYEES, THROUGH THE INFRASTRUCTURE AND INDUSTRIAL ENGENEERING DIVISIONS, GALVÃO HAS OPERATIONS IN 17 BRAZILIAN STATES AND ABROAD whereby the service provider assumes the various phases of a project - elaboration of the executive project, supply of inputs and materials, construction, assembly and commissioning. Fruit of a public-private partnership with the government of Ceará, the redevelopment of the stadium was held under the consortium. Grupo Galvão will be responsible for managing Arena Castelão Besides the stadium renovation, the contract included the construction, at the site, of the State’s sports headquarters, two parking lots (with capacity for 1,900 vehicles) and an administrative building. The inside of the arena also housed, among other facilities, 52 cabins, three restaurants, 45 kiosks, 47 bathrooms and four locker rooms. Infrastructure also included 240 CCTV cameras, 144 turnstiles in 18 accesses, 332 projectors, 350 telephone extensions and 2 screens of 92 m2 each. EVENTS CENTER OF CEARÁ (CE) Another important enterprise completed by the Infrastructure Division in 2012 was the Events Center of Ceará, a complex formed by two modules, with 177,000 m2 of built area. With a capacity of 30,000 people and 48 simultaneous events, the center took the form of more modern square for holding fairs and exhibitions in the country and is the second largest of its kind in Latin America. Another peculiarity concerns the operation of its activities. Acting through a special purpose entity (SPE), Grupo Galvão assumed responsibility for administering the arena for an initial period of eight years. The role will also cover support for the operation of restaurants and cafeterias and a fashion shopping center focused on the wholesale market, the sale of naming rights and marketing of cabins. The work, which began in 2009, met several architectural and engineering innovations. Given its size and possibilities of use it offers, the center should promote progress for the State of Ceará, as well as local business tourism. According to estimates of the State Department of Tourism, responsible for the project, the space has the potential to move 1% of the State’s Gross Domestic Product. OUR BUSINESSES Six times larger than the previous State Convention Center, the development has two blocks (subdivided into non-hermetic modules) that connect through a building that contains in its lower floor the docks with all facilities necessary for the organizers, and at the top, a convenience square, endowed with a unique rounded roof formed by 2000 m2 of laminated glass plates. As the first major civil construction contract delivered by Galvão, the project was also a model of sustainability. The acclimatization system has central chilled water and a thermal accumulation tank, which reduces electric energy consumption. Furthermore, the toilets have vacuum drainage systems to decrease water usage. The center benefits from the reuse of rainwater and implementing environments that take advantage of The completion of the Events Center of Ceará work endowed the state with the most modern square for holding fairs and exhibitions in the country natural light. The technology used in construction was also characterized by its low environmental impact. FIGUEIREDO DAM (CE) Galvão ended in 2012 the construction of the Figueiredo Dam, a project developed for the Departamento Nacional de Obras Contra a Seca (Dnocs) [National Department of Works Against Drought] in the municipality of Alto Santo (CE) for the purpose of regulating the flooding of Figueiredo River and storing 520 million m3 water. The final step of the project was preceded by the resettlement, in an agrovila, of 120 families living in the flooded area of the reservoir and the execution of rational deforestation in the basin. On top of its main purposes, the dam can be used for irrigation, aquaculture, recreation and tourism. 73 74 2012 annual report Grupo Galvão Access to the Suape Porto (PE) One of the most important development projects of the state of Pernambuco, the Suape Port has Galvão’s participation, responsible for building road access of seven kilometers to the islands of Tatuoca and Cocaia, creating a new access to the South Atlantic Shipyard and relieving traffic to the entrance of the port area. At the end of 2012, about 80% of the work was already completed. Located in the metropolitan area of Recife, the area is divided into zones: Port, Industrial, Administrative and Services of Ecological Preservation and Cultural Preservation. The industrial complex of the Suape Port is considered a major center of investments in the country. Its strategic location in relation to major maritime navigation routes keeps it connected to more than 160 ports on all continents, with direct lines to Europe, North America and Africa. The more than 100 companies around the port are responsible for about 25,000 direct jobs. Another 50 other ventures including industries such as chemicals, metalworking, shipbuilding and logistics are under implementation. DUPLICATION OF BR-104 (PE) Known as the Jeans highway and the main highway of the Textiles Hub in Pernambuco, the BR 104 is also used for the disposal of regional production, in which the cities of Santa Cruz do Capibaribe, Toritama and Caruaru form the so-called “Triangle of Textiles”, responsible for over 15% of the country’s jeans production. The doubling of the BR-104 extends to approximately 51 kilometers long and involved, besides the duplication and various interventions urban planning, restoration and construction of five bridges and 24 special works of art, including bridges and flyovers. The construction of the access to the Suape Port places Galvão Engenharia as one of the companies responsible for and important infrastructure work in Pernambuco OUR BUSINESSES Its duplication will foster the integration of consumer centers of major cities in the region and improve the integration of economic hubs which have developed along the highway, creating new business opportunities and directly benefiting about 430 thousand people. FIOL RAILWAY (BA) Responsible for Lot 2, with 118 kilometers, Galvão integrates since 2010 one of the most important infrastructure projects underway in the country, the construction of the FIOL Railway, which from Tocantins, will form a transportation corridor to the South Port in Ilhéus (BA). With its 1526 kilometers, the railway will boost the flow of production of iron ore, soybeans, soybean meal, and corn to other regions, through the connection with the NorthSouth Railway. Galvão’s work will result in, among others, the movement of 13 million m3 in earthworks, construction of 8 bridges, a flyover and 137 kilometers of railway superstructure. The factory of railroad ties installed at the company’s construction site, Jequié (BA), will produce about 230 thousand units. Valued in BRL 810 million, the contract will absorb, at the peak of its operations, a total of 2,500 staff. Besides contributing to the development of the national transportation grid, the company’s participation in the project will also strengthen its position as a service provider for the rail segment, due to the complexity of implementation and logistical challenges that it entails, including the distance between the jobsite and input supplier centers suppliers and raw materials, the need for large displacements of teams and performance in difficult areas to perform the services. GALVÃO ENGENHARIA ENDED 2012 WITH A CONTRACT PORTFOLIO OF BRL 6.1 BILLION AND NET INCOME OF BRL 3.0 BILLION CHANNELING ACARI RIVER (RJ) Galvão was awarded its first contract in 2012 for public works in the municipality of Rio de Janeiro, by winning the bid to channel Acari River, in the North of the city, and the urbanization of a main avenue. It is a project of great importance for the quality of life of about 1 million inhabitants of the city, who live in seven districts usually affected by floods – the basin of Acari River drains an area of about 107 km2, which corresponds to 8% of the city. Galvão is responsible for sections 4 and 5 of the project, developing, among other activities, channeling services, dredging and demolition of houses along the river. It is a project of reasonable complexity, as it is inserted into the area of high population density. Works should be completed in 2014. Metrô-SP Galvão participates since 2011 in the expansion of Line 5 (Purple) of the Sao Paulo Subway system, which will link neighborhoods of Capão Redondo and Chácara Klabin, through the subcenter of Santo Amaro. This line will have an important role in structuring metropolitan public 75 76 2012 annual report Grupo Galvão The Metro-SP work integrates initiatives of the Infrastructure Division of Galvão Engenharia transport, connecting to the Companhia Paulista de Trens Metropolitanos (CPTM) [São Paulo Metropolitan Train Company] and the Metro itself (lines 1 and 2). Galvão participates in Lot 2, comprising the construction of the stations of Alto da Boa Vista and Borba Gato, plus ventilation shafts and emergency exits Alexandre Dumas and Paulo Eiró, traffic deflections, finishing, installations and visual communication in the stations, building with operational technical rooms and redevelopment activities. When 100% completed, with its 17 stations, Line 5 will ensure transport for 644 thousand passengers per day. TURI STREAM (SP) The consortium which includes Galvão reached the end of 2012 with the completion of 90% of the implementation works of the sewage system in the basin of the Turi Stream in Jacareí (SP). It is the largest sanitation project in the history of the city, which aims, in its entirety, to raise from 20% to 70% the local sewage treatment capacity. Moreover, it will contribute to the improvement of the conditions of the Paraíba do Sul river, benefiting also other municipalities. The sewage treatment plant, an important part of the system, when in full operation, should reach the average capacity of effluent flow input of 230 liters per second. The installation of 20 kilometers of pipelines and construction of four pumping stations, as well as trunk collectors, delivery pipe lines, emissaries and sewage interconnections are also part of the work. OUR BUSINESSES Developed under the demand of the Serviço Autônomo de Água e Esgoto de Jacareí (SAAE) [Autonomous Water and Sewage Service of Jacareí], the project Turi Limpo projects decisive contributions to the improvement of public health indicators, particularly those that measure the occurrence of diseases associated with inadequate sanitation. EXTENSION OF AVENIDA JOURNALISTA ROBERTO MARINHO (SP) – LOT 4 Galvão is participating in one of the most important road projects in the city of Sao Paulo. It is the extension of Avenida Jornalista Roberto Marinho and Avenida Lino de Moraes Leme until the Rodovia dos Imigrantes, a development that will improve access to the southern region of the state’s capital. The contract foresees the execution of three major works - the execution of road connection with the construction of a tunnel 1,250 meters long and two flyovers connecting with the Rodovia dos Imigrantes, totaling 1,250 meters in length. The project also includes the construction of buildings with a thousand social housing units and the implementation of a linear park on the banks of the Córrego Águas Espraiadas, result of the recovery of the stream, the implementation of main avenues, flyover and pedestrian walkway, totaling 55 thousand m2 reurbanized area. The contract is estimated at BRL 450 million. Guarapiranga (SP) Improvement of the urban infrastructure in the region of the Guarapiranga reservoir in São Paulo, through the execution of an urban plan, is the goal of the project which Galvão, under a consortium, participates in the program of the Restoration of Watersheds in the city of Sao Paulo. In order to do so, the removal and resettlement of families occupying permanent preservation areas surrounding the Guarapiranga dam and nearby streams and in areas of risk, such as hills and slopes, distributed in the thirteen areas that comprise the scope of the contract with the City of São Paulo will be necessary. Estimated in BRL 396 million, the project includes, among other activities, works of slope retention, social housing units, the replanting of vegetation, landscaping, installation of leisure equipment with adequate urban planning, standardization of the road system, drainage and sanitation infrastructure. In 2012, the removal of families living in a place called Alto da Alegria began, one of the 13 program Sewage work in the basin of the Turi Stream is the largest sanitation project in the history of Jacarei (SP) 77 78 2012 annual report Grupo Galvão areas, and the demolition of evacuated buildings. The contractual deadline for completion of the works is 36 months. BELO MONTE HYDROELECTRIC POWER STATION (PA) Participation in the construction of the Belo Monte project, the third largest hydroelectric dam in the world in terms of generation capacity (11,233 MW), marked the entry of Galvão in the segment of large electricity generation projects. As the main infrastructure work underway in Brazil, the plant will produce enough energy to power 18 million homes. The project includes the construction of a dam, a spillway with 18 radial gates and a secondary powerhouse on the Pimental Site, one main powerhouse of 18 units on the Belo Monte Site, a diversion channel with 16 kilometers and 28 dikes for forming the reservoir. At its peak, the project will mobilize about 40,000 workers, including direct and indirect staff. Programmed to operate at full capacity in 2019, Belo Monte will have its first generating unit of the main powerhouse in operation in 2016. In 2012, the project has advanced significantly, reaching in December, 16 months after its inception, with 19.5% of the civil works undertaken. The building of construction sites and access, in turn, had, at the end of the year, 63% of the work completed. About 31 million m3 of excavation had been done, of the 200 million m3 foreseen. Responsible for the civil construction of the project, the Belo Monte Construction Consortium – in which Galvão Engenharia has a participation of 10% - expects to reach 50% of the works executed in late 2013. Participation in the Hydroelectric power station of Belo Monte project was one of the highlights of the year INDUSTRIAL ENGINEERING DIVISION Galvão Engenharia works since 2006 in the implementation of services for the oil and gas industry, with emphasis on activities like industrial assembly of petrochemical plants, oil refineries and oil and gas pipelines. Through the Industrial Engineering Division, the company has consolidated over the years skills that qualify it as one of the leading service providers in the industry in the country, working for Petrobras and its subsidiaries. Among the Division’s specializations is conducting Engineering Procurement Construction (EPC) projects, modality through which the service provider assumes the various phases of a project – development of the executive project, supply of inputs and materials, construction, assembly and commissioning. The execution of EPC contracts brought to Galvão widespread recognition for its ability to act in a hiring model of greater technical complexity. OUR BUSINESSES The year was also marked by the efforts to expand the operational excellence of Galvão in conducting EPC contracts as a way to strengthen the training of teams for winning and managing large and complex projects. The Division also devoted itself successfully to the development of new suppliers, in orderto broaden the range of qualified partners and obtain competitive prices compared to the international market. The Division ended 2012 with a total staff of 6,688, contingent 46% higher than 2011. Below are last year’s main projects: PAULINIA REFINERY (SP) The Division continued in 2012 with its Expanding the capacity of Replan (SP) includes construction of infrastructure for the portfolios of diesel and coke naphtha participation in the expansion of the productive capacity of the largest refinery of Petrobras in volume production. Ongoing since 2010, activities include the construction of hydro-treatment units in the portfolio of diesel and coke naphtha. Regarding the diesel portfolio, the contract includes the installation and interconnection of equipment, commissioning and testing, support, pre-operation and assisted operation for hydrotreating units, hydrogen generation and treatment of acid water. Services for coke naphtha portfolio cover, among other activities, providing of goods and provision of services of executive project, civil construction and electromechanical assembly, conditioning, 79 80 2012 annual report Grupo Galvão testing, assistance to the operation, starting and assisted operation of hydro-treatment units, catalytic reforming and building the substation and local control house. telecommunications, road lighting, fire and gas detection, property security and grounding mesh. the project should be completed in 2014. Both projects fall within Petrobras’ plan to produce better quality fuels, with the guarantee of environmental gains in the various processes. Comperj (RJ) Developed in the petrochemical complex in Rio de Janeiro, in Itaboraí, the EPC project consists on the implementation of the Middle Distillate Hydroprocessing Unit (U-2500), the Kerosene Hydroprocessing Unit (U-2600) and electric power substations. In these facilities, petroleum and petrochemical product derivatives of first and second generation will be produced. Galvão has a participation of 30% in the consortium. NITROGEN FERTILIZERS UNIT UFN III (MS) Galvão, in a consortium with Sinopec (China Petrochemical Company), continued the implementation of the EPC contract for the construction of one of the most important projects of the second phase of the Growth Acceleration Plan (PAC) of the Federal Government. To be installed in Três Lagoas (MS), Petrobras’ factory will be the country’s largest in its segment, with a capacity to produce 2,200 tons per day of ammonia and 3,600 tons of urea. Started in September 2011, the project will help Brazil reduce its dependence on imports of these inputs - currently, 70% of agricultural fertilizers produced in the country depend on raw materials from abroad. The work should be completed in 2014. ABREU E LIMA REFINERY (PE) Started in September 2010, Galvão’s work involves performing civil infrastructure and electrical interconnections in the off-site areas, key steps for implementing the Abreu e Lima Refinery (PE), a development that aims to satisfy the national demand (particularly of the North and Northeast regions) of petrochemical naphtha, diesel, liquefied petroleum gas, bunker and petroleum coke. Also conducted in the EPC model, the contract also includes, among other services, interconnection networks of The COMPERJ configures itself as a leading enterprise in the history of Petrobras. Included in the Growth Acceleration Program (PAC), with completion in 2014, this work will also contribute to the development of the Eastern region of Rio de Janeiro State. TAIC (RJ) Galvão advanced in 2012 towards completing the execution of the construction contract to build a new Terminal Aquaviário da Ilha Comprida (TAIC) [Water Transportation Terminal of Ilha Comprida] and the revamping of the Terminal of Ilha Redonda, in the Guanabara Bay, a project started in 2008. These projects will increase the storage capacity and drainage, from ships, of liquefied petroleum gas (GLP) processed in the Duque de Caxias Refinery (Reduc), also in Rio de Janeiro. Conducted in an area of 22 000 m2, outside the continent the projects demand complex infrastructure of staff and material displacements. OUR BUSINESSES Construction of the Water Transportation Terminal of Ilha Redonda (RJ) expand storage and drainage capacity, from ships, of liquefied petroleum gas INTERNATIONAL BUSINESS An integral part of our strategic direction and goal to be consolidated long term, international business has proved to be a great source of learning for the whole organization not only due to the operational responsibilities it entails, but also the challenges of implementing our corporate culture beyond Brazilian territory. Beginning in 2010 with the award, in Peru, of the first service provision contract, international operations experienced in 2012 a process of priority readjustment, the result of the need to devote attention to the great opportunities that are presented to the group in Brazil, particularly in engineering and construction. In this context, we chose to limit temporarily our expansion and commercial development in the markets of South America and Africa, particularly in Colombia, Angola and Mozambique. As a result, we concentrated operations in Peru, where we currently are executing a contract for state-owned Servicio de Agua Potable y Alcantarillado (Sedapal) valued at US$ 52 million for the implementation of the network of 37 kilometers directed to supplying five neighboring districts of Lima, the Capital of the country, a direct benefit to 1.6 million people. At the end of last year, about 95% of the project was already completed, expected to close in March 2013. The financial results of the contract as well as the advancement of commercial prospects in other markets, showed the potential of international operations, signaling the importance of a more incisive presence of this group in this business line in the medium and long term. 81 82 2012 annual report Grupo Galvão PRESENT IN FIVE STATES, CAB HOLDS A DIVERSIFIED PORTFOLIO OF LONG-TERM CONTRACTS, OPERATING IN SMALL, MEDIUM AND BIG CITIES CAB manages 18 contracts and serves about 6.6 million people CAB ambiental Established in 2006, the Companhia Águas do Brasil (CAB ambiental) is, today, one of the most important private companies of basic sanitation in the country. It operates through concessions and public-private partnership in water and sewer services. The company adopts a management model that favors the decentralized activities; it manages 18 contracts – five of them signed in 2012, reaching about 6.5 million consumers, directly and indirectly. Present in five Brazilian states (São Paulo, Mato Grosso, Paraná, Santa Catarina and Alagoas), the company holds a diversified portfolio of long-term contracts, operating in small, medium and big cities, jointly with state and city companies of basic sanitation. By the end of 2012, six contracts covered places with up to 20 thousand inhabitants; seven accounted for medium cities (from 21 to 100 thousand inhabitants); and four operated big cities (more than 100 thousand inhabitants). Besides the Alagoas concession, focused in the service for 10 cities and an estimated population of 220 thousand inhabitants. By means of its subsidiaries (SPEs), CAB works in the management and in the operation of water supply systems (collection, production, distribution and water treatment and disposal of sludge) and sanitary sewage system (collection, transportation, treatment and final disposal of effluents, collection network and treatment plants); and in customer relationship management (maintenance and update of customer registration updates, customer service, water meter installation and reading and issue bills). OUR BUSINESSES CAB Cuiabá concession was one of the five achieved by the company in 2012 Being one of the biggest private companies in basic sanitation in the country, CAB seeks to become a reference in the market, concerning technology innovation, production efficiency, customer service and social-environmental activities. The company plays an important role in communities, by means of developing projects of environmental education and water use awareness. Given thespecific nature of its activities (water and sewer services) and its straight-forward performance in places, CAB is committed to the careful environmental regulation of its operations and to the respect for the concerning the legislation on the topic. As part of its continuous process of management model, in the beginning of 2013, the holding presented itself as a compact organizational structure, made of the Chair, two executive boards – Financial Administrative/Relations between Investors andCompanies – and five regional units (Mato Grosso, São Paulo I, São Paulo II, South and Northeast) that coordinate local activities and play a role of intermediary with the subsidiary, in their geographical areas of influence. This structure strengthens the decentralized and matrix management model. This management configuration also covers the company’s new administrative and business reality. In 2012, the company had an important boost in its investment possibilities, with the acquisition by BNDESPar of 33.42% of the company’s equity. From this partnership, CAB’s Board of Directors has from five to seven members, with the inclusion of two BNDESPar representatives, qualifying the model of corporate governance. Besides the new members, the Board has four Galvão Participações representatives and one independent member. Last year, the governance structure also has the Comitê de Gestão Ambiental, Segurança e Saúde Ocupacional [Envionmental Management, Safety and Occupational Health Committee], which assists the Board of Directors (read more about the subject in page 115). Another important achievement was the implementation of the integrated accounting and business data system in 13 companies, ensuring greater security and transparency to the management and to the consolidation of corporate information by a tool that controls strategic processes for the trading system and operating units, such as customer registration, management of 83 84 2012 annual report Grupo Galvão consumption and income, gross revenues and collection, customer service and after sales. Projects one, which provides services to the Commercial area without being subordinated to it. BODIES SUPPORTING GROWTH Established in 2012, CAB Gerenciadora offers technical assistance to CAB Projetos and to future infrastructures implementations in the business plans of the SPEs. Its activities are project design, planning steps, follow-up and delivery. CAB Gerenciadora also takes care of the appointment and hiring of suppliers to the construction works, seeking quality, safety, cost-benefit ratio and deadlines compatible with needs. It also subsidizes the holding when it comes to investments in new construction works. As a holding that manages companies and businesses, CAB also has two bodies supporting the implementation of growth plans and the fulfillment of the expansion goals foreseen in the contracts. These bodies are: CAB Projetos e Investimentos Ltda. and CAB Gerenciadora Ltda. CAB Projetos e Investimentos was established in 2011, aiming to improve transparency, control and transferring the costs of new business development to the companies. For this, it centralizes all the spending resources needed to gain new concessions or business, separating this spending from the holding’s regular spending. New business development has two areas – the Commercial, under the regional units responsibility; and the Partnering with ETE Fundão, Sanessol increased in 80% its range for local sewage treatment Its establishment stemmed from CAB’s need to have a structure operating in the investments of companies’ management, due to the growing demands for resources, as a result of the acquisition of new concessions and of the need for fulfill the contractual obligations. The company has five business regional units OUR BUSINESSES ACHIEVEMENTS In 2012, CAB lived a remarkable moment regarding the range of its services with the addition of one million inhabitants to the population served a result from the concessions won at the cities of Cuiabá (MT), Tubarão and Itapoá (SC) and Atibaia (SP) and from the formalization of public-private partnership (PPP) to increase water supply in ten cities of Alagoas state, the first contract of the company in the Northeast region. The victories completed a cycle of development of the CABand placed the company to perform new strategies and institutional initiatives. One of them, in 2013, will be listing in BovespaMais, from the BM&FBovespa, a preparation stage for the company to go public in a medium term. The main initiatives of CAB’s companies, in 2012, are the following: Sanessol (SP) In 2012, the Empresa de Saneamento de Mirassol (Sanessol) has significantly advanced in order to universalize the assistance to the city’s inhabitants. With ETE Fundão’s opening that adds to the operations of ETE Piedade, Sanessol increased from 3% to 80% the range of local sewage treatment. Another important step was the implementation of pressure regulating valves and the construction of a reservoir with storage capacity of 1.7 million liters of water. In the past few years, Sanessol has invested significantly in the replacement of water meters park, leakage research, technical registration, telemetry, new networks and water pipes, sewage lines,outfalls and collectors. Besides that, it has also invested in the … …reduction of water losses, reaching rates under 20%, half of the Brazilian average. BY MEANS OF ITS SUBSIDIARIES, CAB WORKS IN THE MANAGEMENT AND IN THE OPERATION OF WATER SUPPLY AND SANITARY SEWAGE SYSTEM AND IN CUSTOMER RELATIONSHIP MANAGEMENT Thanks to CAB Spat, Taiçubepa’s ETA already serves 5 million residentes in Grande São Paulo 85 86 2012 annual report Grupo Galvão damaged reservoirs and invested in the water and sewage networks expansion to fulfill the demand of the city’s growing population. Until 2017, it is predicted a total investment of BRL 4 million, resources that will be allocated to the upgrading of sewage treatment plant and in the implementation of sanitary sewage systems in the city’s neighboring districts. The resources will also be allocated to the upgrade of laboratory equipment, replacement of pressure pumps, acquisition of reserve pumps of water pumping stations and improvements in the automation system for distribution network. Thanks to CAB Spat, Taiçubepa’s ETA already serves 5 million residentes in Grande São Paulo. For 2013, it is foreseen the construction of ETE Fartura, which running will allow the city to have 100% of treated sewage. In addition to the full recovery of the water harvesting system of São José dos Dourados, of the deep well of Guarani Aquifer and structural repair in the water treatment plant. ESAP (SP) Since 2008, about 10 thousand inhabitants of Palestina have treated water in 100% of all local consumer units and have their first generation of children to drink water with fluorine in the city’s history. Last year, the local CAB company performed the exchange of water meters, repaired Águas de Andradina (SP) Partnering with Sabesp since 2010, the Águas de Andrina celebrated last year the total range of 90% of sewage treatment, a goal achieved much earlier than expected. There was, also, the elimination of 100% of the irregular sewage disposal, through the recovering of sewage outfall and collectors, reducing the risk of environmental damages. Last year, the operation finished the commercial registration of a 100% (all) consumer units and the decrease in default, from 23% to 16%. In the coming five years, there will be an investment of BRL 24 million in activities, such as the readjustment and upgrading of four sewage treatment plant, the recovery of the deep well of Guarani aquifer and the drilling of new wells, besides water distribution network sectorization, the construction of reservoirs, relocation of water and sewage networks and repair of water and sewage pumping stations. Águas de Castilho (SP) Since Águas de Castilho began its activities in OUR BUSINESSES 2010, it has already been invested BRL 2.2 million in the city. In 2012, the main improvements for the suitability of the water and sewerage system in the city were: recovery and repair of ETE Laranjeiras, implementation of networks and new connections in housing projects, wells rehabilitation and outfalls restoration and the acquisition of operational and administrative vehicles. AS ONE OF THE LARGEST By 2017, it is predicted an investment of BRL 8 million in construction works for the upgrading of ETEs, the repair of water and sewage pumping stations, the drilling of deep wells, water distribution network sectorization and the implementation and recovery of reservoirs. ENVIRONMENTAL PRACTICES. CAB spat (SP) A pioneering public-private partnership of Sabesp with a private company, CAB spat, by the end of 2012, has fulfilled all the established contractual goals and served about 5 million inhabitants of the São Paulo city, due to the expansion of the Taiaçupeba Water Treatment Plant, in the Suzano city, and the construction of the required infrastructure for the interconnection of the unit with the City’s Water Main system. Companhia de Serviços de Água e Esgoto e Resíduos de Guaratinguetá (SAEG), a Brazilian water and sewage utility, is responsible for the operation and expansion of the local sanitary sewage system. In 2012, CAB Guaratinguetá continued the work, aiming to universalize the collection services by 2020 and the sewage treatment services by 2024. CAB also carried out important construction works in trunk sewer, pumping stations and delivery pipe lines, besides starting the second stage of the ETE Pedregulho construction. Upon the end of the investments, CAB spat still has as contractual liability the maintenance of performance indicators. One of the most important indicators is the reduction of water losses in the process. In 2012, the operation performed a comprehensive leakage inspection in large water mainsat the east part of São Paulo city. Throughout the year, improvements in the treatment system and implementation of maintenance management software were also accomplished. CAB Guaratinguetá (SP) A public-private partnership (PPP) with the COMPANIES IN THE PRIVATE SECTOR, CAB SEEKS TO BE A REFERECE IN INNOVATION, PRODUCTION EFFICIENCY, SERVICE AND SOCIO- CAB Piquete (SP) Undertaken contract in 2010 with the task to ensure 100% of water supply throughout the contract and make sewage collection and treatment universal by 2015. The concession had an important time of achievements in 2012, such as the implementation of water and sewage networks in many neighborhoods of the city, water metering of nonstandard connections and the beginning of the study and project for the regulation of the supply system. 87 88 2012 annual report Grupo Galvão CAB Atibaia (SP) The newest operation in the company, with signed contract in December of 2012, it is a publicprivate partnership (PPP) with the Companhia de Saneamento Ambiental de Atibaia (SAAE). CAB is committed to make the sewage collection and treatment services universal within five years. For this purpose, an investment of BRL 98.4 million is predicted for the period. CAB Canarana (MT) Concession obtained by CAB in 2010 with the purpose of offering treated water to 97% of the population by 2020 and sewage collection and treatment to 80% of the population by 2016. Among the accomplishments of 2012, stands out the expansion of the water distribution network, the repair, expansion and upgrading of raw water CAB Alta Floresta continued with the investments aiming to increase the sewage collection and treatment to 70% of the population by 2016 collection and construction works for the Water Treatment Plant expansion. CAB Alta Floresta (MT) Added to CAB’s portfolio in 2009, the concession has a contractual commitment to supply sewage collection and treatment to 70% of the population by 2016. As development in 2012, the company had the automation of the collection system, water treatment and distribution and sewage collection and treatment, completion of the water collection system II in the Taxidermista II River and the exchange of 65% of all implemented water meters in the consumer units. CAB Cuiabá (MT) Regarding the amount of population served (about 550 thousand), the major achievement of CAB in 2012 was the full water and sewage concession in the city of Cuiabá (MT), that aims to universalize the water supply by 2015, and by 2022, to collect and treat 100% of the local sewage. In its first year operating, CAB Cuiabá provided different services. One of the most important activities was the integration of the team that worked before to the Companhia de Saneamento da Capital (Sanecap), a Brazilian water utility. A room was created so that employees would learn about the transition process, values and CAB’s way of working. Approximately 14.000 hours of training were held? Throughout the year there was also an intense work for the upgrading of the information technology infrastructure, with the implementation of new management systems, software for document management and geographic information system, which allows the entire network OUR BUSINESSES With its companies and investments, CAB has contributed to the progress of making services universal in the country management through satellite images. There was also the implementation of the maintenance of equipment and fleet vehicle control system. Regarding population service, it was created a sector for water quality control, 59 wells were revitalized, ETE São Carlos and the pumping station Estação Elevatória do Barbado were reactivated, the pump farm responsible for the stability in water supply was restored and water treatment plants were improved, among other activities. system, investments will be made to revitalize and automate water collection, improve water treatment plant, water storage and distribution and in the implementation and exchange of water meters. CAB Colíder (MT) Won in 2009, the full concession agreement of water and sewage has as a goal, by 2020, to reach 70% in sewage collection and treatment. For this end, there will be investments to collection revitalization and automation, repairmen and improvement in water treatment plant, expansion of reservoirs capacity and implementation of new household connections and collection networks, besides improving pumping stations and expanding sewage treatment. CAB Comodoro (MT) Partial water concession agreement has as a goal to serve water for 99% of the population by 2016. For this to happen, the company has invested in water collection revitalization and automation, raw water main rehabilitation, refurbishment and improvement in the water treatment plant and in the increase of storage capacity. It has also invested in the implementation and exchange of water meters and in the expansion of distribution networks. CAB Pontes e Lacerda (MT) Since 2009, the full water and sewage concession agreement has as one of its goals to reduce by 25% the water losses rate by 2031. For the water Tubarão Saneamento (SC) A result of the obtained concession in March, 2012, the operation has as one the initial responsibilities to provide treated water to 97% of the population by For the sewage system, it is predicted the implementation of new household connections and collection networks, improvement in pumping stations and the refurbishment and expansion of the sewage treatment. 89 90 2012 annual report Grupo Galvão CAB spat, by the end of 2012, has fulfilled all the established contractual goals and served about 5 million inhabitants of the São Paulo city 2014 and sewage collection and treatment services to 15% of the inhabitants by 2015 and to 80% by 2025. In its first months of activity, Tubarão Saneamento has invested resources to the upgrade of the fleet vehicles, besides improving the treatment and distribution system. Last year, the number of equity holders fell from four to two. As a result, CAB and Duane do Brasil currently holds 50% of the company’s equity. Itapoá Saneamento (SC) To fulfill its contractual goal of universalizing the water services by 2032, and the sewage collection and treatment by 2041 (to reach 35% of the population by 2020), the operation started the construction project of a water treatment plant (ETA) and a sewage treatment plant, predicted to begin its activities in 2014. Throughout the 30 years of the agreement, Itapoá Saneamento will invest about BRL 90 million – BRL 38 million within the first five years. CAB Águas de Paranaguá (PR) In 2012 the operation had an important progress in its services by adding to its city’s networkthe neighboring districts of Alexandra, Ilha do Mel and the Valadares region. To fulfill its goal of universalizing sewage collection and treatment to 100% of the population by 2016, the operation began the construction of ETE Costeira, 30km of network and a water treatment plant in the area of the current ETA Colonia, which will improve the water supply system capacity and reliability. CAB Águas do Agreste (AL) Starting, effectively, in September 1st of 2012, the public-private partnership (PPP) established with the Companhia de Saneamento de Alagoas, a Brazilian utility, aims to expand the water supply in ten cities of the state, during 30 years, which will benefit about 307 thousand inhabitants. With an investment of BRL 215 million, the operation has as goals, among other activities, the implementation of a new water main of Agreste, between São Brás and Arapiraca, with approximately 60 km, by 2014. The construction work will end the continuous shortage of water supply in the region, by producing 1.5 million liters of water per hour. With the PPP it is also included the recovery and maintenance of the current water mains, implementation of water meters and water connections. OUR BUSINESSES PROFILE OF CAB AMBIENTAL SUBSIDIARIES Operation / Type Population Start / Contract time Investment (in BRL million) ESASP (SP) – Water and sewage concession 9 thousand 2007, 30 years 8,5 • Treated water to 100% of the population by 2011 • Sewage collection and treatment to 99% of the population by 2022 Sanessol (SP) – Water and sewage concession 52 thousand 2008, 30 years 47,5 • Sewage collection and treatment to 99% of the population y 2018 CAB Águas de Paranaguá (PR) – Water and sewage concession 135 thousand 1997, 48 years (until 2045) 357 • Sewage collection to 100% of the population by 2016 • Sewage treatment to 100% of the population by 2016 CAB Guaratinguetá (SP) – sanitary sewage ppp 107 thousand 2008, 30 years 65 • Sewage collection to 100% of the population by 2020 * • Sewage treatment to 100% of the population by 2024 5.5 million* 2009, 15 years 285 • Increase of water production in ETA of Taiaçupeba by 2011 from 10 m³/s to 15 m³/s • Construction of 17.7 km of water mains and four reservoirs for 70 million liters of water • Implementation of sludge treatment unit CAB Pontes e Lacerda (MT) – 35 thousand Water and sewage concession 2001, 30 years 20,7 • Reduction of water losses rate to 25% by 2031 CAB Colíder (MT) – Water and sewage concession 25 thousand 2002, 30 years 10,5 • Sewage collection and treatment to 70% of the population by 2022 • Reduction of unbilled water rate to 20% by 2017 CAB Alta Floresta (MT) – 43 thousand Water and sewage concession 2002, 30 years 24,1 •Sewage collection and treatment to 70% of the population by 2016 CAB Comodoro (MT) – 13 thousand Water and sewage concession 2007, 30 years 1,9 • Treated water to 99% of the population by 2016 CAB Piquete (SP) – 13 thousand Water and sewage concession 2010, 30 years 5,8 • Treated water and sewage collection and treatment to 100% of the population by 2015 CAB Canarana (MT) – 15 thousand Water and sewage concession 2000, 30 years 8,9 • Treated water to 97% of the population by 2020 • Sewage collection and treatment to 80% of the population by 2016 • 25% reduction of losses by 2030 Águas de Andradina (SP) – 52 thousand Water and sewage concession 2010, 30 years 29,7 • Sewage collection to 100% of the population by 2015 • Treated sewage to 100% of the population by 2019 Águas de Castilho (SP) – 14 thousand Water and sewage concession 2011, 30 years 10,7 • Sewage collection and treatment to 100% of the population by 2016 CAB Cuiabá (MT) – Water and sewage concession 2012, 30 years 882 • Treated water to 99% of the population by 2041 • Sewage collection and treatment to 91.3% of the population by 2022 14 thousand, with Itapoá Saneamento (SC) – seasonal Water and sewage concession population over 100 thousand 2012, 30 years 90 Tubarão Saneamento (SC) – 88 thousand Water and sewage concession 2012, 30 years 246 CAB Águas do Agreste (AL) – Water PPP 307 thousand ** 2012, 30 years 215 115 thousand Contract signed in December 2012, 30 years 98,4 CAB spat (SP) - water PPP CAB Atibaia (SP) – Sanitary sewage PPP 541 thousand * Estimated population in CAB spat’s contract ** Estimated urban population in relation to the served cities. Source: IBGE 2010 Contractual goals • Treated water to 100% of the population by 2032 • Sewage collection and treatment to 35% by 2020, 70% by 2031 and 100% by 2041 • Treated water to 97% by 2014, 99% by 2016 and 100% of the population by 2041 • Sewage collection and treatment to 15% of the population by 2015, 61% by 2019, 80% by 2025, 90% by 2033 and 94.7% by 2041 • Implementation of the new water main system (water main of 58km and ETA) by 2014 • Recovery of the current system by 2013 • Sewage collection to 100% of the population by 2018 • Sewage treatment to 100% of the population by 2018 91 92 2012 annual report Grupo Galvão Galvão Energia Since it is a segment of great potential regarding its space in Brazil’s energy mix, the power from renewable sources encouraged Grupo Galvão administration to open a business aiming this market, in 2008. Born to accomplish this corporate aspiration, Galvão Energia signed its first deal in 2010, by winning in an auction promoted by Agência Nacional de Energia Elétrica (Aneel), a regulatory agency, the right to build four wind farms in the coast of Rio Grande do Norte. Situated in the city of São Bento do Norte, the four projects will have installed capacity of 94 MW, enough energy to supply about 350 thousand people, in a clean and sustainable way. The wind farms are part of a portfolio of projects developed by the company throughout the years with an installed capacity of approximately 1.000 MW. From the necessary BRL 410 million up to the full implementation of wind farms, about BRL 282 million will be financed by the BNDES resources. Galvão Energia was the first company, among the Aneel’s auction winners, in 2010, to have financing approved by the BNDES. Altogether, 47 wind turbines will be installed. When in full commercial operation, projects must submit an annual income of BRL 60 million. The construction of four wind farms started in 2012, along with works of civil infrastructure (earthworks, access paths of concrete placement for wind turbines and the implementation of the first transmission lines) are predicted to be complete by September, 2013. By the end of last year, Galvão Energia held 25.1% of the share, partnering with Companhia Paranaense de Energia (Copel) and Maestro. Commercialization contracts signed with 15 distributors will assure revenue of BRL 1 billion for the period of twenty years. The conclusion of the projects within the stipulated time and with predicted costs is the high priority of Galvão Energia for 2013. The fulfillment of this goal, in a safe and scheduled way is a prerequisite for the exam and definition of new possibilities of activities in the coming years in the segment of energy from renewable sources, a segment of great economic attractiveness in medium-term, due to the needs of Brazil’s energy mix expansion. Wind farms will have installed capacity of 94 MW to supply 350 thousand people OUR BUSINESSES OdjfellGalvão will be in the business segment of chartering and drill ship for oil and gas exploitation in deep water Galvão Óleo e Gás Participações S.A. 2012, contracts for chartering and operating drill ships in the drilling of Brazilian pre-salt. In Brazil, the discovery of huge oil reserves in the pre-salt encouraged the Group to create, in 2009, the Galvão Óleo e Gás Participações S.A. a company that aims to provide services in drilling and production of petroleum and gas, a strategic sector of great importance to the country. Estimated at US$ 12 billion, the contracts are for 15 years. Sete Brasil holds 80% of the venture and its priority is to obtain financing packages and required insurance. The shipyard Estaleiro Jurong Aracruz, in Espírito Santo, began its installation works at the end of 2012 and will be in charge of the ships construction. Galvão Óleo e Gás operates mainly in the chartering and activities of drilling units. For the development of this segment, the company created OdfjellGalvão Perfurações, partnering with the Norwegian company specialized in drilling, the Odfjell Drilling A.S. Vessels will be delivered in 2016, 2018 and 2019. About US$ 3 billion will be invested during nine years. OdfjellGalvão will be part of the supervision team for the construction works, adding previous experiences of Odfjell Drilling and developing the training for those who will work in the units’ activities. The building of new drilling teams is one of the major challenges of pre-salt exploration. Partnering with the investment company, Sete Brasil, OdfjellGalvão signed with Petrobras, in 93 94 2012 annual report Grupo Galvão Galvão Finanças Established in 2010, Galvão Finanças is responsible for the management ofremaining resources of our business, through exclusive and restricted investments funds and support to the stability and development of the value chain, which is made of suppliers and service providers that benefits from the resources supply and financial solutions tailored for their cash flow needs. Besides financial management, the company also plays an important role in the Group’s sustainable growth, through constant interaction with the Board of Structured Finances and treasury. Galvão Finanças operates by means of two of its subsidiaries – Galvão Serviços Financeiros and Galvão Administradora de Recursos. Galvão Serviços Financeiros main goal is to spread the prepayment of receivables of suppliers and service provides of the Group, in order to develop and aid these partners to access resources in a fast and safe way, without the need of using traditional bank loans. The prepayment is possible through a line of credit so that the companies of the value chain can safely and efficiently manage their cash flows, strengthening competitiveness. Galvão Serviços Financeiros operates through Fundo de Investimento em Direitos Creditórios (FIDC) which provides resources for suppliers, service providers and consortium with shares of the Group’s companies, with better cost-benefit conditions than those offered by the financial market. FIDC considers the contract signed between them and Grupo Galvão as a guarantee, reducing credit risks and performance. Besides the operational improvements, there was also improvement in the internal management this year In turn, Galvão Administradora de Recursos is responsible for the management of all financial investments of the Group’s companies, aiming to assure the lowest risk and the highest return in the investment portfolio, as part of the principle of low exposure to market fluctuations. Among the liabilities of Galvão Administradora de Recursos is the management of two fixed income funds, one of multimarket, one of variable income and one international fund, whose development and implementation was a major overcome challenge in 2012. OUR BUSINESSES COMMITTEES In its activity of resources management, Galvão Administradora de Recursos relies on three bodies that act as support in decision-making. The Risk Committee’s functions are to set risk limits for each asset class and segment (fixed income, variable, derivative) and to monitor, daily, the risks associated with fund portfolios performance. The Investment Committee proposes and defines in which segment and asset classes the funds resources will be invested. Credit Committee, in its turn, evaluates and approves deadlines and EMISSORES DE ATIVOS that will be part of fund portfolios. Financial management plays an important role in the Group’s sustainable growth THROUGH GALVÃO FINANÇAS THE GROUP IMPLEMENTS STRATEGIES THAT AIM AT ADEQUATE MANAGEMENT OF REMAINING FINANCIAL RESOURCES AND SUPPORT THE DEVELOPMENT OF THE VALUE CHAIN, ESPECIALLY SUPPLIERS 95 96 2012 annual report Grupo Galvão RELATIONSHIP WITH CUSTOMERS GRI PR5 Excellence in customer service is one of the foundations of our service and commitment, included in Group Galvão’s corporate values. In everyday life, our companies strive continuously to improve its activities and products, as a way to fulfill customer expectations and requirements, contracts liabilities on quality, meeting deadlines, foreseen results and end users and society demands. One of the main measuring tools of provided services is regular satisfaction surveys. In the building area, Galvão Engenharia adopts standards and guidelines to monitor constantly the customer perception on the fulfillment of contractual requirements and on the analysis and decision making to increase the customer satisfaction. Customer needs and expectations are also measured by means of the frequent interaction between contract managers and customers. The feedback of needs is a regular practice in the company and besides solving any problems; it seeks to create closer relations and partnerships. At Galvão Engenharia, the periodicity of formal satisfaction surveys conforms to specific characteristics of each area and type of service. Regarding Infrastructure Division, for example, this survey is conducted every six months. In relation to construction works from the Industrial Engineering Division for Petrobras and its subsidiaries, the frequency of the surveys is determined in each contract. Given the specific nature of its activities – direct service to end users of water and sewage services –, CAB ambiental has more means to interact with the public and to evaluate quality of services, as a way to assure a proper customer relationship management. When it comes to other users (from concessions or PPPs), the service quality is measured through the Customer Satisfaction Index (SATA), whereas operational excellence is measured by the Public Service Satisfaction Index (SATIS). In CAB’s companies, surveys are conducted annually – if necessary, it may be conducted in a shorter time. After its consolidation, results follow an internal path – from representatives to the Board of each company – aiming to solve problems of greater urgency and to plan long-term actions. The indexes are also examined in general in performance meetings held by the Board, as a way to complete the inner cycle of evaluations regarding users’ perception on CAB’s services in the country. 97 Satisfaction surveys measure customers and users perception regarding the services provided by Grupo Galvão GRI PR5 GALVÃO ENGENHARIA CUSTOMER SATISFACTION INDEX GRI PR5 CAB’S CUSTOMER SATISFACTION INDEX (%) Company 2011 2012 General Average 8.0 8.3 QHES Perception 8.5 8.4 2011 2012 Esap 92.00 93.20 Sanessol 98.64 84.20 CAB Águas de Andradina 85.41 80.69 - 58.19 89.90 81.00 - 63.71 82.70 82.25 - 53.25 CAB Alta Floresta 75.11 81.47 CAB Colíder 88.23 76.00 CAB Pontes e Lacerda 84.19 75.83 CAB Comodoro 94.84 99.25 CAB Canarana 92.05 82.50 CAB Águas de Castilho CAB Guaratinguetá CAB Piquete CAB spat CAB Águas de Paranaguá Besides conducting satisfaction surveys, CAB’s companies receive feedback on their work through regular channels of public contact, like face-to-face service in stores, telephone service and the institutional website on the internet. Obs.: The survey data does not apply to the companies Itapoá Saneamento, CAB Cuiabá, Tubarão Saneamento, CAB Águas do Agreste and CAB Atibaia because they have less than one year of activity. 98 2012 annual report Grupo Galvão RELATIONSHIP WITH SUPPLIERS Responsible for the management of a large value chain, we are also aware of our role as generators of wealth and economic development and as drivers of good practices in the relationship with suppliers and service providers. In this role we use positive influence in these partners, regarding quality standards in the delivery of inputs, raw materials, products and services, fulfillment of laws and adoption of social and environmental principles. The regional offices, our construction works and companies have autonomy in negotiations and in the formalization of agreements with suppliers. However, decisions should be taken in accordance with the procedures and policies of our Management Manual, which establishes standards and limits approvals, according to the price of each purchase. Local representatives have the duty to monitor the fulfillment of deadlines and practice quality control. In return, we also have the responsibility for suppliers training and development. This relation is governed by rules, policies and procedures that, among other goals, aim to guide potential partners in achieving the minimum excellence standards established by our companies. Due to the closeness to the construction works and companies and our commitment to help in the social and environmental development of communities where we operate, local suppliers* are seen as preferred partners of our projects, although there is no fixed-minimum percentage of expenses and purchases to be spent with companies with these characteristics. Still, for the effectiveness of a hiring, the local supplier must meet a number of requirements, such as having financial health, proper structure to meet our demands and have employee training and qualification policies. Our budget for shopping or contracting services is managed in a decentralized way. That means that our companies, when developing technical and commercial proposals for involvement in tenders and bids, set available funds for the purchase of goods and services. Except for some corporate dealings, products and services that are done in a decentralized way. * We consider as “local supplier” those within the state where the construction work is. GRI EC6 99 There are, however, specific cases in which corporative negotiations are more effective to obtain fair and competitive prices, as it happens with the purchase of construction steel, bulk cement, bulk fuel and imports. There are situations involving the need to hire specialized services, like a consultancy for the draw up of basic projects and environmental studies, advisory on regulatory issues and financial structure of projects – and the search for suppliers of this type follows the logic of the verification of proven expertise, regardless of the geographical location of the company. PURCHASE OF GOODS AND SERVICES HUMAN RIGHTS CONTRACTS WITH HUMAN RIGHTS TERMS The relationship with suppliers and service providers is guided by criteria of valuation and protection of human rights. This includes the adoption of strict contractual standards and raising awareness on the importance of understanding and adopting practices that protects the rights of citizenship. Our social responsibility, quality, safety, environment and safety guidelines to suppliers of materials have specific terms to be met regarding human rights. It is considered unacceptable suppliers practicing abuse of power, slave or forced labor as well as discrimination by sex, age, race, sexual orientation, social class, nationality, religion, mental or physical disability, union membership and political affiliation. The agreement of these terms by partners is a premise to the formalization of the business agreement. For its part, our companies take the responsibility to do a proper supervision on the fulfillment of human rights terms during the term of the contracts. GRI HR1 Galvão Engenharia Type 2011 2012 Total expenses with suppliers (in BRL Thousand) 1,640,546 1,873,296 Total expenses with local suppliers (in BRL Thousands) 659,706 804,155 % of expenses with purchase of goods and services in local suppliers* 40.21 42.93 GRI HR2 Company Tipo Galvão Engenharia CAB ambiental Contracts with a value equal to or higher than BRL 250 thousand 747 68 Contracts with a value equal to or higher than BRL 250 thousand with human rights terms 692 68 92.64 100 % of contracts with human rights terms Build Knowledge Program, São Paulo (SP) CHAPTER 06 SOCIAL AND ENVIRONMENTAL RESPONSIBILITY 102 2012 annual report Grupo Galvão The responsibility toward the environment and society is one of our corporate values, influencing companies, business and the interaction with different publics. In our Corporate Management Policy we are committed to implement projects that respect biodiversity and the communities where we operate, taking actions that end with or minimize the impacts of our activities; respecting and value local cultures, contributing to a positive legacy in favor of the people and the country. Regarding environmental protection, we have waste and effluent management plans for the waste and effluents produced in our companies and we monitors atmospheric emissions, always Implementing projects that respects biodiversity and communities where we operate is a commitment of our Corporate Management Policy seeking to eliminate or mitigate the effects of our intervention. We adopt creative and innovative solutions aiming to reduce the consumption of natural resources and fossil fuels. We have developed selective waste collection in the companies and we conduct internal audits, seeking for excellence in meeting legal requirements. We are committed to the regularization of all environmental permits necessary to put into practice our projects, as well as to the suitability of our activities in relation to government agencies demands and to the implementation of systems to monitor the fulfilling of environmental legislation. This concern is present in all of SOCIAL AND ENVIRONMENTAL RESPONSIBILITY 103 WASTE AND EFFLUENT MANAGEMENT, EMISSIONS MONITORING AND CONSTANT AUDITS ARE PART OF OUR ACTIONS TO MITIGATE THE EFFECTS OF OUR INTERVENTION ENVIRONMENTAL RESPONSIBILITY The concern towards the environment is present in all the Group’s activities, besides being a precondition for the sustainable growth of the company. The Integrated Management System covers the Environmental Management System and includes he guidelines for daily work. Among the main procedures the following stand out: • Survey of environmental aspects and impacts to give priority to those actions that aims the conservation of natural resources and to eliminate or mitigate impacts caused by our activities. • Reduction of fossil fuel consumption and potential gas emission. our activities, especially in CAB’s companies for they operate in local water and sewage services, with additional responsibility regarding environmental protection. • Establishment of selective waste collection. • Reuse of materials in the activities. We also consider as part of our duties to promote environmental education to employees and communities where we operate. We seek to influence our production chain to adopt the right practices. • Initiatives to reduce environmental impacts, like the reuse of rocky material, rainwater harvesting, solvents recycling and reuse and the use of biodegradable materials. In the social area, it is a priority to build productive relationships with the communities surrounding our projects or that live in the areas of our services, like the cities where we have basic sanitation contracts. Due to our recent configuration as a corporate group and to our different business from recent years, we have companies in different stages of evolution regarding social and environmental practices. Galvão Engenharia and CAB ambiental, our two major companies – in relation to its path, geographic reach and number of employees – influence positively the whole Group, having its actions seen as models to be followed. Our ventures and companies develop with autonomy social and environmental initiatives, engaging in community activities, developing partnerships with the government and independent organization and raising awareness of employees, a workforce hired locally that can benefit from our projects and contracts. Since 2010, for example, CAB has an exclusive policy dedicated to the topic of sustainability, which points out the commitments, describes and lists the 104 2012 annual report Grupo Galvão Developed at Replan, the program allocates resources to social entities every time that construction works employees reach or exceed performance goals guidelines for the activities, guiding the company’s daily life and its vision of the future, targeting the universalization of water and sewage services, as a way to improve health conditions, education, economic development and quality of life of the population and to protect the environment. In 2012, as a part of the improvement process of its management model, the company started a broad assessment work of performance indexes related to the policy as a way to measure the adoption and progress of its implementation in the companies. To strengthen its activities, CAB also counts on an advisory committee of the Board on social and environmental topics and working conditions (find out more about the committee on page 115). To assist the management of many programs of CAB’s companies, the Sustainability Committee was created, made of subsidiaries’ employees that have local support of multipliers, responsible for the daily practice of initiatives. RAISING THE AWARENESS OF INTERNAL STAKEHOLDERS We believe that the achievement of our goals of environmental management depends on the employees’ involvement. Based on this premise, we develop activities that favor the team’s awareness and its engagement. For this purpose, we conduct specific training with a focus on sustainability, give lectures, recreational activities and we encourage planting of tree seedlings. Among the most important corporate initiatives, the Sustainable Management Contest stands out, in its third edition in 2012, which mobilized works and activities of all our companies (see box on page 113) in presenting …social and environmental projects or improvements in the safety process and occupational health projects. SOCIAL AND ENVIRONMENTAL RESPONSIBILITY 105 We also have events of mobilization, like those that occur in the Week of the Environment, in June. In 2012, the highlight was at the internal campaign “Green Economy: does it includes you?” developed by the United Nations (UN) and spread internally by Galvão Energia to promote environmental education and awareness in the ventures. During the campaign, there were lectures, games, contests and plays, seeking to strengthen in the staff and service providers the concepts of environmental responsibility and sustainability. RAW MATERIALS MANAGEMENT Raw materials and inputs used in our activities of engineering and construction are acquired complying with the corporate procedure, which has as one of its requirements the protection of the environment. To be qualified and become part of our supplier company’s registration of specific segments, the supplier must present a copy of all its environmental operation licenses, besides the copy of other documents required by official inspection and control agencies. These suppliers are the following: INFLUENCE ON THE PRODUCTION CHAIN Our companies also spread among suppliers and service providers the corporate vision on environmental responsibility, seeking to influence them and supervise their practices. This concern already shows itself in the hiring process, which prefers suppliers that meet the social and environmental criteria established by the Group. Therefore, every signed contract with a new supplier includes the Social Responsibility, Safety, Occupational Health, Environment and Quality Guidelines. By means of this document, we seek to make service providers to follow the sustainable strategies of the company. Among the rules that the supplier must abide by, there is the control of inputs and materials origin and the prohibition of any practice of illegal exploitation of natural resources, as well as the use of counterfeit products, of criminal origin and of tax evasion. Besides that, we often evaluate social and environmental practices of our suppliers and we exam the date of licenses and environmental permits in their possession. Environmental education of employees is a practice of the Group in its activities 106 2012 annual report Grupo Galvão SUSTAINABLE PRINTING Established in 2012, this initiative aims to promote a significant savings in paper consumption in the Group’s companies, as an effective sustainable action. It is a tool developed by the Information Technology area to decrease wasteful printing of files, documents and reports, by means of a more efficient management of the services. Due to this new tool, printing only occurs after a user badge validation in the electronic reader in the equipment. Adopted in São Paulo’s state offices, the system should be implemented in the other Group’s units during 2013. It is estimated an annual saving of 1 million sheets of paper with the new system. In addition to its sustainable nature, the tool also contributes to the improvement of safety standards regarding the managing of corporate strategic documents. The system prevents copies from being forgotten and allows the printing of files from any Group’s equipment – either from equipment in the workplace or from a unit in another city. This will help employees when traveling, because they will be able to print their files in the Group’s offices at other places, thus preventing the transport of confidential documents. • Mining companies of natural ore deposits (crushed stone, sand, calcium oxide, plaster, marble, granite, decorative stones etc.). • Companies of forest products (wood in general, chipboard, pressed wood and plywood boards, and others). • Cement supplier companies (when purchased straight from the manufacturer). • Companies suppliers of explosives and related products. • Companies suppliers of controlled products (ether, acetone, etc.). REDUCTION OF LOSSES In basic sanitation, we operate strongly in investments that enable water loss reduction in supply systems, one of the most serious problems nowadays. For this purpose, CAB develops programs and initiatives in its companies, seeking to increase the efficiency of its production systems. The company also invests in the expansion of services in communities that eliminates non-treated sewage releases into nature and that ends with illegal disposal of sludge from water and sewage treatment plants. energy consumption Our companies also operate in the development of solutions and processes that decrease the use of natural materials and energy consumption. SOCIAL AND ENVIRONMENTAL RESPONSIBILITY 107 ACTIVITIES CONCERNED ENVIRONMENTAL INVESTMENTS GRI EN30 GRI As a consequence of all our initiatives, in 2012, we have invested BRL 21.2 million in activities and programs for environmental protection and preservation*. From this amount, BRL 7.1 million was allocated to prevent events and environmental management. About BRL 11.8 million went to programs of waste disposal and emissions treatment and reduce damages. WITH RAISING AWARENESS AND TRAININGS WITH FOCUS ON SUSTAINABILITY SEEK TO ENCOURAGE THE EMPLOYEES ENGAGEMENT DIRECT ENERGY CONSUMPTION (GALVÃO ENGENHARIA) EN3 2011 Direct Energy Consumption (DIESEL) 2012 Liters Gigajoules Liters Gigajoules Own fleet 6,931,866 265,816 4,995,595 191,566 Out sourced fleet 16,174,351 620,236 11,656,388 446,986 Total 23,106,217 886,052 16,651,983 638,552 Obs.: We do not monitor the consumption of other fuels because we consider the figures too small in relation to the nature of our activities Obs.2: The other companies of Grupo Galvão do not monitor this indicator. GRI EN30 INVESTMENTS IN ENVIRONMENTAL PROTECTION (IN BRL) Galvão Engenharia Type 2011 2012 Waste disposal, emissions treatment and remediation costs 5,905,017.15 11,828,983.21 Prevention costs and environmental management 7,048,132.14 7,104,757.61 3,000.00 411,905.05 12,956,149.29 21,294,663.75 Programs and/or external projects Total 108 2012 annual report Grupo Galvão THE DEVELOPMENT OF SOCIAL AND ENVIRONMENTAL PROGRAMS AIMS TO SUPPORT AND BENEFIT THE COMMUNITIES WHERE THE GROUP’S COMPANIES HAVE WORKS AND OPERATES Water and Citizenship for Life Program was finalist of the award sponsored by the Agência Nacional de Águas (ANA) [National Water Agency] a Brazilian utility, at NGO category SOCIAL RESPONSIBILITY Because we believe that sustainability can only be achieved through the joint action of society, the production sector and the government, in order to guarantee the right way of facing economic, social and environmental challenges, our Group presents itself as a promoting agent of initiatives that appreciate citizenship, justice, ethics and diversity, contributing to the collective welfare and the communities development. For acting directly in communities, we face the challenge of consolidating a structure view regarding our responsibilities towards society. CITIZEN GALVÃO In 2012, we took important steps to achieve this goal with the structuring of the project Citizen Galvão. Released at the beginning of 2013, this project will have the task of gathering different corporate initiatives of social inclusion, environmental protection and closer ties with the population, giving them a more organic and corporate meaning. SOCIAL AND ENVIRONMENTAL PROGRAMS The main programs developed by our companies in their specific areas of expertise and subordinated to Citizen Galvão are the following: WATER AND CITIZENSHIP FOR LIFE Created in 2012 at the subsidiary CAB Águas de Paranaguá (PR), the program focus on the SOCIAL AND ENVIRONMENTAL RESPONSIBILITY 109 The Open Doors Program offers students a chance to visit water and sewage treatment plants population awareness-raising on the importance of sanitation and its positive impact in public health, education and community income. Partnering with Pastoral da Criança and Instituto Trata Brasil, the program operates in low-income areas for the formation of “Friends of Water”, young people that help in the empowerment of families to the rational use of water, detection and repair of leakage and in the understating toward consumption rates. In 2012, the cycle of activities of the program ended in two neighborhoods of Paranaguá, chosen for the development of the work, reaching 1.700 families. In 2013, the initiative will spread to other areas of the city, with “friends of water” being responsible to train new knowledge multipliers. In 2012, the “Water and Citizenship for Life” was one of the finalists of the award sponsored by the Agência Nacional de Águas (ANA) [National Water Agency] in the NGO category. (find out more on page 21). OPEN DOORS It is an environmental education initiative for students from public and private schools to visits CAB’s water and sewage treatment plants, receive information on local procedures, increasing their level of knowledge regarding the company’s services and the importance of the rational use of water. Released in 2009 in the cities of Mirassol (SP) and Paranaguá (PR), the program spread to the cities of Guaratinguetá and Piquete (SP) and Alta Floresta, Colíder, Comodo and Canarana (MT). In 2013, the Open Doors shall be implemented in CAB Cuiabá’s operations. Last year, 2.836 students participated in the program, amounting 10 thousand visitants since the beginning of the initiative. FAT WON’T FIT IN THE SEWER Program of awareness-raising towards the right discard for cooking oil used in bars and restaurants, as a way to prevent the accumulation of this type of material in pipelines and to prevent the risk of clogging pipes, sewage reflux, break of collection networks, soil sealing and pollution of rivers and streams. 110 2012 annual report Grupo Galvão The Fat Won’t Fit in the Sewer Program collected a total of 44 thousand liters in 2012 In 2009, the initiative began at Guaratinguetá (SP) and spread to CAB’s companies in Paranaguá (PR), Mirassol, Palestina and Castilho (SP). In 2012, the campaign or fat collection reached a total of 44 thousand liters, a volume three times greater than that collected in the previous year. Another important step in the year was the consolidation of indicators that relates the program benefits with the decrease of internal expenses, by decreasing the number of work orders issued to serve events related to the inappropriate disposal of cooking oil. REFORESTATION OF RIVER SOURCES It is the planting of native vegetation and maintenance of areas, aiming to preserve the quality of river sources. The initiative is already being practiced by the subsidiaries CAB Alta Floresta, CAB Colíder and CAB Pontes e Lacerda. waste. The program also develops selective waste collection and the maintenance of the school gardens to value the importance of healthy eating. RAINWATER IS NOT SEWAGE Campaign developed in Guaratinguetá (SP), since 2009 its goal is to raise the awareness of the population regarding the proper disposal of rainwater, preventing the runoff by the sewer main and overloading treatment plants, with high risk of flooding and sewage return to homes. CLEAN WATER BOX Free course on the importance of periodic cleaning of household water towers as a way to ensure that the water that comes out of the reservoirs arrives in homes with the desired quality. The initiative held in the cities of Andradina, Mirassol, Palestina and Castilho (SP) and occurs in the cities’ anniversary. PLUMBER COURSE ENVIRONMENTAL EDUCATION PROGRAM Developed in public school in Mirassol (SP), this program aims to spread information on the importance of responsible use of water in everyday life, encouraging the change of habits and eliminate Created at Paranaguá (PR), this course offers to the population of many neighborhoods guidance on how to use water rationally and to fix household leaks, avoiding waste, and therefore, to reduce losses and consumption bills. In its first SOCIAL AND ENVIRONMENTAL RESPONSIBILITY 111 stage, the course was for women. Recently, it has been adapted as domestic plumber course. In 2012, the initiative is also offered in the area of CAB Cuiabá. INDICATORS ON DISEASES RELATED TO INAPPROPRIATE ENVIRONMENTAL SANITATION First held in 2011, with an update in 2012, this study characterizes the profile of morbidity and mortality in the cities where CAB operates, considering the expenses in public health and the number of hospitalizations (mostly of children under the age of five). Developed according to the methodology of Instituto Trata Brasil, the study uses data from the Ministry of Health (DATASUS) and from the Ministry of Cities, which maintains the National Information on Sanitation (SNIS). The document depicts the improvements made by the expansion of water and sewage services in the cities that CAB has operations and the challenges yet to be overcome in this area to spread the company’s contribution towards the Brazilian public health and population’s quality of life. CAB inovar The recognition of the importance on innovation in the workplace as a tool that contributes to the corporate sustainability is the basis upon which lies the award CAB inovar. Released in 2009, the initiative aims to mobilize employees around the development and presentation of creative project that add value to the activities and business, earning efficiency in processes of production, administration, financial, commercial, communication, customer and community relationship and services to users. Since its creation, the award had 123 papers A team from CAB Águas de Andradina was one of the winners of the trophy CAB inovar submitted from 296 employees, awarding 12 of them. In 2012, CAB inovar underwent improvements and started to reward projects in three categories: Operational, Commercial and Management and Support. The webpage on CAB’s web portal gathers information about the winning projects, enabling the spread of good practices. RESPECT FOR DIVERSITY PROGRAM Created by Galvão Engenharia, it aims to develop citizenship values in the internal environment of the company. By means of its initiatives, it seeks to raise awareness of employees on the importance of respecting differences and individuality in the workplace, encouraging a harmonious coexistence between people. 112 2012 annual report Grupo Galvão BUILDING KNOWLEDGE PROGRAM VOLUNTEERING Created in 2007 by Galvão Engenharia, its goal is to offer elementary school education in the workplace, to employees that did not have access to regular education. Over the years, the program has graduated 224 employees that, once approved, receive a certificate recognized by the Ministry of Education, enabling them to continue their studies. Although we do not have in the Group a program of employee engagement in volunteering practices, we have specific initiatives in many construction works and operation, with emphasis on activities like the collection of donations for natural disasters victims, environmental education for children, lectures in communities, organization of Christmas parties and distribution of toys and blood donation to hospitals. The Building Knowledge Program works as well as a tool for socialization and employability of students, since education not only broadens their professional horizons in the company, but also strengthens their chances in the market. In 2012, the program had 22 classes, with 440 employees. INTEGRATED SYSTEM OF GOALS (SIM) Building Knowledge Program contributes to the education and to strengthen the professional horizons of employees Created by the Industrial Engineering Division at the construction work of Refinaria de Paulínia (Replan), it allocates resources to social entities of the region every time that the employees at work sites reach or exceed performance goals. Thanks to this support, it has been possible to expand service locations and improve infrastructure SOCIAL AND ENVIRONMENTAL RESPONSIBILITY 113 Sustainable Management Contest awarded cases of Galvão Engenharia and CAB SUSTAINABLE MANAGEMENT CONTEST Included as a corporate aspiration, the practice of sustainability principles is increasingly present in our companies. One important tool to achieve this purpose is the Sustainable Management Contest, held annually. The contest aims to recognize adopted initiatives by works, companies and departments of the Group that contributes to the improvement of performances in the economic and financial, social and environmental aspect and to spread the best experiences in the company. The 3rd edition of the Sustainable Management Contest had 14 projects submitted; the choice of seven finalists; and three winners were awarded. As an improvement, the contest divided the competitors into three categories, by business area – Infrastructure Division and Industrial Engineering Division, from Galvão Engenharia, and CAB ambiental. Another improvement was in the evaluation of projects by three dimensions that make the concept of sustainability – the environmental, social and economic-financial results. In its two first editions, the social and environmental aspects were the focus of the organizers. The winners were announced in February of 2013. In the Infrastructure Division, the winner was Consórcio Galvão Serveng, responsible for the construction work of Line 5 of Metro-SP. The team from Refinaria de Abreu e Lima (RNEST) won against three other projects from the Industrial Engineering Division. And CAB Cuiabá (MT) stood as number 1 within CAB dimension. In accordance with the tripod of sustainability, the contest is likely to award projects by the “whole work”, instead of sticking to one or another specific initiative. Thus, while it presented environmental actions, the construction work of Line 5 of the Metro-SP stood out for initiatives regarding the employees’ health and safety, proper disposal of waste and reuse of materials. The Refinaria Abreu e Lima (RNEST) project highlighted an important set of social and environmental actions, such as the reduction of waste production, decrease of natural resources consumption and in the social and environmental awareness raising in the neighboring community. CAB Cuiabá was recognized for its efforts for employees’ integration from the former sanitation company (Sanecap), for the identification of professional talents to have a role in the new operation and for the quality of the relationship the local population. 114 2012 annual report Grupo Galvão 115 CAB’S ENVIRONMENTAL MANAGEMENT COMMITTEE As part of the strengthening process of its governance, CAB established in 2012 the Environmental Management, Safety and Occupational Health Committee. With five members and meetings every two months, the Committee advises the company’s Board, aiming to contribute so that business comply with the law, ethics, guidelines, policies and internal procedures. Among the duties of the Committee, the following stands out: • Follow the development of programs to reduce water loss index in the distribution network and recirculation in filters in treatment plants. • Propose projects of effluents reuse and sludge reuse in treatment plants. • Conduct studies and elaborate strategies to solve environmental issues • Develop environmental regulation plans of future concessions that CAB may participate. • Monitor the fulfillment of commitments made in the concession agreements. • Propose measures and actions to prevent or remedy damages in the environment, safety and occupational health that may be caused as a result of CAB’s or its subsidiaries/ affiliated activities. • Ensure the issue of all necessary licenses and permits for the environmental regulation for the company’s activities, as well as the fulfillment or execution of the Consent Decree with the agencies or with the Brazilian Government Agency for Law Enforcement and Prosecution of Crimes. • Evaluate the performance of the subsidiaries/affiliated companies in order to reduce environmental impacts, to promote users’ environmental education, improvement of health and quality of life through the monitoring of performance indicators. • Ensure that the subsidiaries/affiliated companies map out hazards and environmental aspects, and that negative impacts and identified risks are controlled. • Assess the feasibility of practices, controls and initiatives through objectives and goals. Established in 2012, the Committee advises CAB’s Board CAB Cuiabá (MT) chapter 07 our results 118 2012 annual report Grupo Galvão In 2012, we lived a year of significant achievements in the several areas of our companies, with very positive consequences on the performance of the main economic and financial indicators. The results showed, once again, our strength as a multidisciplinary business group and our ability to generate, develop and execute high business value, always with quality and compliance with agreed deadlines. The performance scores showed also the assertive corporate effort focused on maintaining financial discipline, necessary condition for the stability of the organization and to meet the demands of our companies for investment. The slowdown in economic activity recorded in the country in 2012, as expected, influenced negatively the infrastructure sector, which still remains one of the segments of most low levels of investment in comparison with the main emerging nations of the planet. This achievement, the fruits of the labor of a long maturation, emphasizes not only the excellence of our commercial and corporate strategies of exploration, development and viability of projects with higher added value and profitability, but also the commitment of the entire organization with the continuity of operations. The participation of each business segment in the composition of our portfolio of contracts shown to be more diversified in 2012, as a result of operational diversification and opening of new fronts. The portfolio of contracts in sanitation increased its sharefrom 48.9% to 58.7%, reaching the amount of BRL 20 billion, compared to the BRL 6.8 billion in 2011. The formalization of its EVOLUTION OF THE CONTRACT PORTFOLIO OF Grupo Galvão (IN BRL BilLIONs) Despite this adverse environment reality, our group had a higher average performance to those of competitors in the relevant markets, strengthening the implementation of strategies and the achievement of long term goals. The most significant result was presented by our contracts portfolio, that attained, at the end of 2012, the record level of BRL 34.1 billion, an increase of 145.3% when compared to the 2011 performance. GRI 34.1 13.9 9.3 2010 2011 2012 PARTICIPATION OF THE AREAS IN THE CONTRACT PORTFOLIO (IN %) 2.8 Company 2010 2011 2012 Engineering and Construction 50.8 47.5 17.9 Sanitation 38.1 48.9 58.8 Energy 11.1 3.6 1.3 0 0 22.0 Oil and Gas our results 119 first contract with Petrobrás for construction and chartering of three ships-probes made Galvão Óleo e Gás Participações, the holder of a backlog of business in the order of BRL 7.5 billion, generating a 22% stake in the amount of contracts in execution by the Group. Overall, this performance is explained by the evolution of our services in several areas of activity. The engineering and construction activities were responsible, alone, for the largest volume of net income – BRL 3.0 billion, 31.8% higher to that achieved in 2011. The portfolio of the sector of engineering and construction, on its turn, has presented for the year a reduction in value of the order of 7.6%, from BRL 6.6 billion in 2011 to BRL 6.1 billion in 2012. This decrease is due to the closure of several projects without the replacements by the achievements of new contracts. The increase in business of other areas of the group has influenced in order that Galvão Engenharia had a sharp drop (from 49.6% to 17.9%) in their participation in the overall composition of the Group’s portfolio. This result was a natural result of the execution, with ever larger scales, from large projects size and an acting nearer relationship with customers. The area of sanitation, in turn, contributed USD 355.2 million in revenue, distributed among 18 concession contracts and public-private partnerships maintained in the country - five of them won in 2012. The finance area, through the operation of support of the supply chain and from the management of the Group and the organization’s resources, recorded net revenues BRL 13.3 million. RevenueS GRI 2.8 The evolution of the Group was also significant in other key performance indicators, such as Revenues. In 2012, our gross operating revenues reached the mark of BRL 3.6 billion, 40% higher than 2011. The Net Revenue, in turn, grew 37.5%, expanding from one year to another, from BRL 2.4 billion to BRL 3.3 billion. REVENUE, 2012 (in BRL) Company Gross revenue Net revenue Grupo Galvão 3.6 billion 3.3 billion Galvão Engenharia 3.2 billion 3.0 billion CAB ambiental 391.1 million 355.2 million Galvão Finanças 14.3 million 13.3 million Results, 2012 (IN BRL million) Galvão Participações Gross revenue Results Galvão Óleo e Gás Galvão Engenharia CAB ambiental Galvão Finanças Galvão Energia Consolidado - 0.8 3,226.5 391.1 14.3 - 3,593.8 38.5 -3.5 132.5 -12.4 7.7 -14.8 31.9 120 2012 annual report Grupo Galvão Financial discipline was an essential tool for maintaining stability and meeting the needs of business investment GRI 2.8 EC1 OPERATIONAL COSTS BY COMPANY (in brl) Company Galvão Engenharia CAB ambiental Galvão Finanças Total 2.7 billion 250 million 3 million OPERATIONAL EXPENSES BY COMPANY (in brl million) Company Galvão Participações Galvão Engenharia Total OPERATING COSTS AND EXPENSES Another of our priorities in 2012 was the realization of a meticulous work of cost management, particularly in respect to control of operating expenses. Our costs totaled BRL 2.8 billion, an increase of 45% compared to the amounts of 2011, aligned with increased of Group revenues. In the overall composition, Galvão Engenharia accounted for USD 2.7 billion (92.7%), while CAB has borne with USD 250 million (7.2%). The Operational expenses, meanwhile, totaled USD 306 million for the year. Of this total, Galvão Engenharia was responsible for 61.3%, followed by CAB with 29.0%. 3.0 187.2 CAB ambiental 88.7 Galvão Energia 20.8 Galvão Óleo e Gás 4.3 Galvão Finanças 1.5 CASH FLOW As a result of the performance of the year, the operating cash generation as measured by EBITDA (earnings before financial result and taxes) has varied positively from BRL 85.9 million to BRL 225.3 million in 2012, setting an increase of 162.2% in the index. our results 121 profit EBITDA and margin EBITDA (%), 2012 (in BRL million) Company The behavior of revenues, costs and operating expenses resulted in a net income BRL 31.9 million, very significant result if we take into account the fact that Grupo Galvão has recorded a loss of BRL 85.8 million SALARIES AND BENEFITS EBITDA Grupo Participações - 0.6 0 Galvão Óleo e Gás - 3.2 0 Galvão Engenharia 137.1 5.8 CAB ambiental 73.9 21.7 Galvão Finanças 8.9 66.9 - 11.9 0 Galvão Energia In 2012, our expenses with the payments of salaries and granting of social benefits employees totaled BRL 1 billion, 41.2% more than in 2011. This volume of expenditure remained on schedule and on budget, even with the occurrence of the last few years real increases in salaries granted to workers operating in the infrastructure sector. GRI 2.8 Margin NET PROFIT, AFTER DIVIDENDS PAYOUT, 2012 (IN BRL MILLION) Company PAYMENTS TO INVESTORS In 2012, we recorded a total of BRL 192.1 million in payments on loans contracted to meet the demands of expansion. The engineering and construction sector accounted for BRL 75 million in financial expenses. As it is a capital Total Grupo Galvão 31.9 Galvão Participações 38.5 Galvão Engenharia 132.5 CAB ambiental -12.4 Galvão Óleo e Gás -3.5 Galvão Finanças 7.6 Galvão Energia -17.9 cash flow, 2012 (in brl million) Galvão Participações Galvão Óleo e Gás Galvão Engenharia CAB Ambiental Results 38.5 -3.5 132.5 -12.4 7.7 -17.9 31.9 EBITDA -3.0 -3.5 177.8 28.9 8.9 -20.3 181.1 - - -4.1 48.3 - - 44.2 -3.0 -3.5 173.7 77.2 8.9 -20.3 225.3 IFRS Effect EBITDA (w/o IFRS) Galvão Finanças Galvão Energia Consolidated 122 2012 annual report Grupo Galvão intensive activity, CAB totaled BRL 51.1 million in expenses of this nature. In the condition of the holding of the various businesses of the Group and responsible in some cases, for the agreements with economic growth financial organizations and financial agents for the access to resources, Galvão Participações had in 2012, financial expenses in the amount of BRL 65.6 million. PAYMENTS TO THE GOVERNMENT In 2012, the disbursement with salaries and benefits concessions reached the level of BRL 1 billion. EXPENDITURE WITH SALARIES AND BENEFITS, 2012 (IN BRL MILLION) Company Galvão Participações Galvão Engenharia Total 3.1 963.9 CAB ambiental 58.7 Galvão Finanças 2.8 Galvão Energia 2.4 Galvão Óleo e Gás 0.2 AMOUNTS OF DEBT OF Grupo Galvão, 2012 (IN BRL MILLION) Company Galvão Participações has recorded in the year a disbursement of BRL 3.9 million for the payment of taxes and duties, in accordance with current legislation. The main contributor was CAB, with a disbursement of BRL 1.6 million, followed by Galvão Finance, which consolidated a total payment of BRL 1.3 million, and Galvão Engineering, with BRL 1 million. Total Galvão Participações 564.9 Galvão Engenharia 299.9 CAB ambiental 695.0 Galvão Energia 161.4 CAPITAL STRUCTURE AND INDEBTEDNESS We ended 2012 with a capital structure consistent with the current stage of development of our companies and the organization as a whole. Our level of indebtedness was also compatible with the input requirements of resources to meet the targets of operational commitments and contractual requirements investments, as a way of consolidating development projects, particularly in the area of sanitation, with the winning of five operations, and the opening of new fronts of activities for the Group. our results 123 The quality of our debt, the tenors for repayment and the financial costs involved are in line with the size of the organization and planning on the entry of revenue for the next years, due to the positive outlook performance of the various projects and contracts. At the end of 2012, the total debt of Grupo Galvão totaled BRL 1.7 billion, 54.5% higher when compared to 2011. This increase is justified mainly due to an increase of BRL 259.6 million in the CAB, due to funding for the initial investment in the concession of CAB Cuiabá, besides the increase of BRL 136 million in Galvão Energia, due to the loans for the construction of wind farms in Rio Grande do Norte State. The increase in the Group’s debt is mostly due to investments in long-term projects. FINANCIAL MANAGEMENT In 2012, we worked intensively on the cash flow management of all Group companies, acting to match availability of resources with the growing business demands, always with reference to the need to maintain the financial balance of the organization. One of the priorities is the effort to maintain and expand the available credit lines, with the ultimate goal of assembling the best financing structure for the projects being developed. All this work is worth the aid from the Board of Structured Finance of Galvão Participações, which operates in the feasibility of economic and financial developments of the Group companies (learn more on the Administration in page 127). This discipline has also been extended to the management of the surplus of funds of the organization. In 2012, we continued the conservative strategy regarding the profile of our investments, which caused us to maintain the policy of not assuming currency risk or conduct derivative transactions. Managing the cash flow was one of the Group’s priorities in order to make compatible the availability of resources with the demands for growth 124 2012 annual report Grupo Galvão The Group invested BRL 85.8 million in the expansion projects and Productive improvements of the companies INVESTMENTS OUTLOOK To deal with the commercial and operational challenges of the business today and in the coming years, we seek to maintain a consistent policy of investments. In 2012, this strategy resulted in the allocation of BRL 618 million in projects of expansion and production improvement of our companies. The previous year, the total investment was of the order of BRL 160.1 million. The outlooks for improving indicators of the Brazilian national economy, with more consistent growth of the Gross Domestic Product, allied to the effort of the federal government to expand the level of investment in various infrastructure sectors, strengthens our optimism regarding the expansion of our business in 2013 and the following years. The funds disbursed in 2012 were largely directed to engineering and construction projects (BRL 143.1 million), sanitation (BRL 321 million) and energy (BRL 142 million). A major highlight of the year was the entry of BNDESPar as a partner of CAB, a transaction that has brought capital to the company to face up to the investment needs in contracts under execution and for the new concessions. GRI 2.8 ASSetS We ended 2012 with a total of BRL 3.3 billion in assets*, an amount 41.7% higher than that of 2011. The majority portion of our assets is concentrated in Galvão Engenharia, which responds for about BRL 2.1 billion. It should contribute to the growth scenario of the strengthening of our participation in the infrastructure works in Brazil and the focus on cash generation and economic results, with emphasis to the sanitation areas, which will be responsible for a significant generation of EBITDA for the Group, as a result of maturation of contracted projects. TOTAL ASSETS OF THE GROUP, 2012 (IN BRL) Company Total Galvão Participações 1.2 billion Galvão Engenharia 2.1 billion CAB ambiental 1.1 billion Galvão Energia 260 million Galvão Óleo e Gás Galvão Finanças 9 million 6.8 million * We have a total of elimination of assets among companies (Investments and related parties) of 1.4 billion GRI 2.8 our results 125 STRUCTURED FINANCE Since 2012, we at Galvão Participações have counted on the Board of Structured Finance, the executive body that assists managers at the various Group companies in formatting the best financial structure for the various projects and businesses. The goal is to ensure the best use of corporate guarantees and the credit limits to achieve the ideal composition between shareholders’ capital and third party resources to be used in the projects. The development of customized solutions for each project is the center of activity of the Board, which develops its work in three steps. The first is the qualification of the project, through the analysis of business plans and items such as projected revenues, cash flow, tax planning and the need to supply resources. The qualification also involves analysis and mitigation of the risks associated with the project, reducing the financial cost and optimization of the proposed return to shareholders. The focus is on the structure of each new business from a corporate vision that encompasses the whole of the organization, so that, by example, the distribution of credit limits, guarantees and resources results in the harmonization between the needs of the projects and the availabilities. The second phase of activity is the financial contracting, phase which seeks the feasibility of the projects, from negotiating with agents providers of resources of the conditions for the financing and of the guarantee structures. Complementing this cycle by the monitoring of disbursements and the project implementations itself. The Management of Structured Finance Team, which operates in support of managers of the companies in shaping the financial structure of their projects 126 2012 annual report Grupo Galvão our indicators our indicators 127 tabela Ibase - annual social report 2012 GRI EC1 1- Calculation Basis Net Revenue (NR) Operating Results (OR) Gross Payroll (GP) 2- Internal Social Indicators Alimentation Compulsory Social Charges Private Pension Scheme Health Safety and health at work Education Culture Capacity and professional development Day-care or day-care assistance Participation on Results or profit sharing Others Total – Internal Social Indicators 3- External Social Indicators Education Culture Health and Sanitation Sports Hunger fighting and food security Others Total of the contributions to society Taxes (excluding social charges) Total – External Social Indicators 4 - Environmental Indicators GRI EN30 Investments related to production/Operation of the company Investments on programs and/or External projects Total of Environmental investments Regarding the establishment of “annual goals” to minimize waste, consumption during production / operation and increase efficient use of natural resources, the company 5 - Functional Body Indicators # of employees at the end of period # of hirings during the period # of outsourced employees # of interns # of employees above 45 years old # of women working for the company # of management staff occupied by women # of Afro-American persons working for the company # of management staff occupied by Afro American persons # of disabled persons or with special needs 6 - Relevant information in regards to the exercise of entrepreneurial citizenship Relationship between the highest and the lowest remuneration in the company 2012 Amount (Thousand BRL) 3,277,586 132,066 436,244 Amount % on GP % on NR (K BLR) 47,563 12.4% 2,004.3% 147,493 38.4% 6,215.4% 6,357 1.7% 267.9% 26,407 6.9% 1,112.8% 5,238 1.4% 220.8% 184 0.0% 7.8% 0 0.0% 0.0% 2,273 0.6% 95.8% 12 0.0% 0.5% 16,770 4.4% 706.7% 9,451 2.5% 398.3% 261,747 68.2% 11,030.2% Amount % on OR % on NR (K BLR) 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% Amount % on OR % on NR (K BLR) 21,200 81.5% 893.4% 0 0.0% 0.0% 21,200 81.5% 894.4% ( ) has no goals ( ) accomplishes from 51 to 75% (x) accomplishes from 0 to 50% ( ) accomplishes from76 to 100% 2012 9,455 5,868 2,360 15 1,730 870 8% 1,311 7% 38 Total number of accidents at work The social and environmental projects developed by the company were defined by: The company’s standards for safety and health in the workplace were defined by: Concerning freedom of association, the right to collective bargaining and internal representation (the) employees, the company The pension plan covers: The share of profits or results include: In selecting suppliers, the same ethical, social and environmental responsibility adopted by the company: Regarding the participation of employees in programs, the company: Total number of complaints and criticism from consumers: % of complaints and criticisms addressed or resolved: Total value added to distribute (in thousand BRL): Distribution of Value Added (DVA): 7 - Other Information (*) This number is valid for accidents with absence. 2011 Amount (Thousand BRL) 2,372,847 26,304 383,737 Amount % on GP % on NR (K BLR) 24,703 6.4% 1,041.0% 127,260 33.2% 5,362.8% 5,019 1.3% 211.5% 20,908 5.4% 881.1% 826 0.2% 34.8% 673 0.2% 28.4% 0 0.0% 0.0% 1,970 0.5% 83.0% 12 0.0% 0.5% 15,401 4.0% 649.0% 43,304 11.3% 1,824.9% 240,076 62.6% 10,117.0% Amount % on OR % on NR (K BLR) 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% 0 0.0% 0.0% Amount % on OR % on NR (K BLR) 12,900 50.0% 546.0% 0 0.0% 0.0% 12,900 50.0% 546.0% ( ) has no goals ( ) accomplishes from 51 to 75% (x) accomplishes from 0 to 50% ( ) accomplishes from76 to 100% 2011 6,325 5,255 1,725 5 1,305 678 9% 556 6% 28 2012 2011 154.09 153.20 44* ( ) direction (x) directors and managers ( ) all employees 94* ( ) all employees ( ) directors (x) all+ Cipa and managers ( ) does not (x) follows ILO ( ) encourages and involve itself standards follows the ILO ( ) top ( ) directors (x) all employees and managers ( ) direction (x) directors ( ) all employees and managers ( ) are not (x) will be ( ) will be considered suggested required ( ) does not (x) supports ( ) organizes involve itself and encourages in the company Procon in Justice 1.952 0 (zero) 0 (zero) in the company Procon in Justice 0% 0% 0% In 2012: 1,563,377 18.46% government 65.98% employees 2.04% shareholders 13.52% third parties 0,00% retained ( ) direction ( ) directors and managers ( ) does not involve itself ( ) top ( ) direction (x) directors and managers ( ) all employees ( ) all employees (x) follows ILO standards ( ) directors and managers (x) directors and managers (x) will be suggested ( x) supports ( ) encourages and follows the ILO (x) all employees (x) all + Cipa ( ) all employees ( ) are not ( ) organizes and considered encourages ( ) does not ( ) organiza e involve itself incentiva in the company Procon in Justice 2.637 0 (zero) 0 (zero) in the company Procon in Justice 0% 0% 0% In 2011: 1,059,601 21.24% government 69.00% employees 17.85% third parties 8.09% shareholders 0.00% retained 128 2012 annual report Grupo Galvão GRI 3.12 GRI INDICATORS THEME/INDICATOR Reported LOCATION IN THE REPORT Profile 1. Strategy and Analysis 1.1 Statement from the most senior decision maker of the organization (For example, CEO, chairman of the board of directors or equivalent position) about the relevance of sustainability to the organization and its strategy. Yes Page 15 2.1 Name of the organization. Yes Pages 18, 192 2.2 Main trademarks, products and/or services. Yes Page 18 2.3 Operational structure of the organization, including main divisions, operational units, subsidiaries and joint ventures. Yes Pages 18, 37 2.4 Location at headquarters of the organization. Yes Page 192 2.5 Number of countries where the organization operates and name of countries of its main operations are located or are specially relevant to the sustainability covered by the report. Yes Page 9 2.6 Type and legal nature of the property. Yes Page 18 2.7 Served Markets (including geographical discrimination, sectors attended and types of clients/ beneficiaries) Yes Page 9 2.8 Size of the organization, including: • number of employees; • net sales (to the private sector organizations) or net revenue (to the organizations of the Public sector; • total capitalization discriminated in terms of the debt and net worth (to organizations of the private sector; • quantity of products and services offered. Besides the above mentioned data, is suggested that organizations provide other information, such as: • total assets; • beneficiary owners (including the identification and the participation percentage of the main shareholders); • discrimination by country/region of: • sales/revenue by country/regions that correspond to 5% or more of total revenue; • costs by country/regions that correspond to 5% or more of total revenue; • number of employees. Yes Pages 10, 11, 118 2.9 Main changes during the period covered by the report in reference to size, structure or shareholding participation, including: • location or changes in operations, including facility openings, closings and expansions in operational units; • changes in the share capital structure and other capital formation, maintenance or alteration of operations (for private sector organizations). Yes Pages 19, 20, 37 2.10 Bonus received in the period covered by the report. Yes Page 23 2. Organizational Profile our indicators 129 THEME/INDICATOR Reported LOCATION IN THE REPORT 3. Report Parameters REPORT PROFILE 3.1 Reporting period (eg. fiscal / calendar year) for information provided. Yes Page 4 3.2 Date of most recent previous report (if any). Yes Page 4 3.3 Reporting cycle (annual, biennial, etc..) . Yes Page 4 3.4 Contact point for questions regarding the report or its contents. Yes Page 5 3.5 Process for defining report content, including: • determining materiality; • prioritizing topics within the report; • identifying stakeholders the organization expects to use the report. Yes Page 5 3.6Boundary of the report (eg. countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). Yes Page 4 3.7 State any specific limitations on the scope or boundary of the report. Yes Page 4 3.8 Basis for preparation of the report in relation to joint ventures, subsidiaries, leased facilities, outsourced operations and other entities that can significantly affect comparability between periods and/or between organizations. Yes Page 4 Yes Page 4 Yes Page 4 Yes Page 128 4.1 Structure governance of the organization, including committees under the highest body of governance responsible for specific tasks, such as setting strategy or organizational oversight. Yes Pages 38, 43 4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement). Yes Page 39 4.3 For organizations that have a unitary board structure, state the number of independent or non-executive members of the highest governance body. Yes Page 38 4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Yes Page 38 4.14 List of stakeholder groups engaged by the organization. Yes Page 6 4.15 Basis for identification and selection of stakeholders with whom to engage. Yes Page 6 SCOPE AND EXTENT OF THE REPORT 3.10 Explanation of the effect of any restatements of information provided in earlier reports and the reasons for such re-statement (eg. mergers or acquisitions, change the base year or period, nature of business, measurement methods) OBS.: This report does not include changes to the structure of the model year. To facilitate reader’s understanding, measurement, calculation bases and specific changes are reported throughout the text.. 3.11 Significant changes compared to previous years as the scope, boundary, or measurement methods applied in the report. SUMMARY OF THE CONTENTS OF GRI 3.12 Table identifying the location of information in the report.. 4. Governance, Commitments and Engagement GOVERNANCE ENGAGEMENT OF STAKEHOLDERS 130 2012 annual report Grupo Galvão THEME/INDICATOR Reported LOCATION IN THE REPORT ECONOMIC Economic Performance Indicators ECONOMIC PERFORMANCE EC1. Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings and payments to capital providers and government. Yes Pages 10, 11, 120, 127 EC3. Coverage of the pension plan defined benefit offered by the organization.. Partly answered Page 61 EC4. Significant financial assistance received from government. Grupo Galvão has not received any kind of government benefits during the year. Partly answered Page 45 EC5. Variation in the proportion of wage compared to local minimum wage in important operational unit. Yes Page 59 EC6. Policies, practices and proportion of spending on locally-based suppliers of important operational unit. Yes Page 98 EC7. Procedures for local hiring and proportion of senior management hired the local community at significant locations of operation. Yes Page 60 Yes Page 107 Yes Pages 11, 107, 127 LA1. Total workforce by employment type, employment contract and region. Partly answered Page 51 LA2. Total number and rate of employee turnover by age group, gender and region. Yes Page 60 LA3. Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Yes Page 61 LA4. Percentage of employees covered by collective bargaining agreements. Yes Page 59 LA6. Percentage of total workforce represented in formal safety and Health, composed of managers and workers, who help monitor and counseling programs on occupational safety and health. Yes Page 66 LA7. TRates of injury, occupational diseases, lost days, absenteeism and deaths related to work by region. Yes Pages 63, 64, 65 MARKET PRESENCE ENVIRONMENTAL Environmental Performance Indicators ENERGY EN3. Direct energy consumption broken down by primary energy source. geNEral EN30. Total investments and environmental protection expenditures by type. Social Performance Performance Indicators Labor Practices and Decent Work EMPLOYMENT HEALTH AND SAFETY AT WORK our indicators 131 THEME/INDICATOR Reported LOCATION IN THE REPORT LA8. Education, training, counseling, prevention and risk control, place to assist workforce members, their families, or community members regarding serious diseases. Partly answered Page 64 LA9. Issues relating to health and safety covered in formal agreements with trade unions. Yes Pages 64, 67 LA10. Average hours of training per year per employee by functional category. Partly answered Page 54 LA12. Percentage of employees receiving regular performance and career development. Yes Page 57 LA13. Composition groups responsible for corporate governance and discrimination of employees per category according to gender, age group, minority and other indicators of diversity. Yes Pages 11, 38, 54, 57 LA14. Ratio of basic salary of men to women by employee category. Yes Page 59 HR1. Percentage and total number of significant investment agreements that include human rights clauses or that have undergone screening on human rights. Yes Page 99 HR2. Percentage of significant suppliers and contractors that have undergone screening on human rights and actions take. Yes Page 99 Yes Page 42 PR1. Phases of the life cycle of products and services in which health impacts are assessed for improvement, and percentage of significant products and services categories subject to such procedure. Yes Page 67 PR2. Total number of incidents of non-compliance with regulations and voluntary codes related to the impacts of products and services on health and safety during the life cycle, by type of outcome. Partly answered Page 67 Fully answered Pages 96, 97 TRAINING AND EDUCATION DIVERSITY AND EQUAL OPPORTUNITIES Human Rights Performance Indicators of Human Rights PRACTICES OF INVESTMENT AND PURCHASE PROCESS Society social Performance Indicators Relating to the Company PUBLIC POLICIES SO6. Total value of financial and in-kind contributions to political parties, politicians or related institutions by country. PRODUCT RESPONSIBILITY Performance Indicators Product Responsibility HEALTH AND SAFETY OF THE CUSTOMER LABELLING OF PRODUCTS AND SERVICES PR5. Practices related to customer satisfaction, including results of surveys measuring satisfaction. 132 2012 annual report Grupo Galvão Financial statements Financial statements on December 31, 2012 and 2011 GRUPO 135 Galvão Participações S.A. Financial statements on December 31, 2012 and 2011 CONTENT Management report....................................................................................137 Independent auditors’ report on the financial statements...............138 Balance Sheets.............................................................................................140 Statements of income................................................................................142 Statements of comprehensive income.................................................143 Statements of changes in shareholders’ equity..................................144 Statements of cash flows..........................................................................146 Notes to Financial Statements.................................................................147 136 galvão participações Financial statements on December 31, 2012 and 2011 137 MANAGEMENT REPORT In compliance with the legal and statutory provisions, we submit for the consideration of shareholders, the financial statements for the year ended on December 31, 2012. Such information is accompanied by the report of the independent auditors on the financial statements, which was discussed and reviewed by the Administration. These financial statements are prepared in accordance with accounting practices adopted in Brazil and reflect the financial position and the results recorded. The Management São Paulo, April 29, 2013 138 galvão participações Financial statements on December 31, 2012 and 2011 INDEPENDENT AUDITORS REPORT ON THE FINANCIAL STATEMENTS To the Directors and Shareholders of Galvão Participações SA São Paulo – SP We have audited the financial statements of Galvão Participações SA (“Company”) individually and consolidated, which comprise the balance sheet as at December 31, 2012 and the related profit and loss account, of the comprehensive results, the changes in equity and cash flows for the year then ended, as well as the summary of significantly accepted accounting practices and other explanatory notes. Management’s responsibility for the financial statements The Company’s management is responsible for the preparation and fair presentation of these financial statements in accordance with accounting practices adopted in Brazil, as well as the internal control as management determines, is necessary to enable the preparation of financial statements free from material misstatement, whether caused by fraud or error. Independent Auditor’s Responsibility Our responsibility is to express an opinion on these financial statements based on our audit, conducted in accordance with Brazilian and International Standards on Auditing. Those standards require that we comply with ethical requirements for auditors and the audit is planned and performed in order to obtain reasonable assurance that the financial statements are free of material misstatement. An audit involves the performing of selected procedures to obtain audit evidence about the amounts and disclosures presented in the financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of risks of material misstatement of the financial statements, whether caused by fraud or error. In this risk assessment, the auditor considers relevant internal controls to the preparation and fair presentation of the financial statements of the Company in order to plan the audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of internal controls of the Company. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements taken as a whole. We believe that the audit evidence we have obtained is sufficient and appropriate to support our opinion. 139 Opinion In our opinion, the consolidated and individual financial statements referred to above present fairly, in all material respects, the financial position of Galvão Participações SA on 31 of December 2012, the results of its operations and its cash flows for the year then ended, in accordance with the accounting practices adopted in Brazil. Emphasis As disclosed in the explanatory note # 23 to the financial statements, the Company maintains relations and operations in significant amounts with related parties. Consequently, the results of its operations may be different from those that would be obtained from transactions effected only with unrelated parties. Our opinion contains no caveat related to this subject. Ribeirão Preto, 29 of April, 2013 KPMG CRC 2SP014428/O-6 Alberto Bressan Filho Accountant CRC – 1SP144380/O-7 140 galvão participações Financial statements on December 31, 2012 and 2011 Balance Sheets As of December 31, 2012 and 2011 (In thousands of BRL) Consolidated Assets Current Cash and cash equivalents Other investments Accounts receivables and other receivables Stocks Taxes and recoverable contributions Advances to suppliers Prepaid expenses Notes 6 7 8 9 10 11 2012 2011 Parent Company 2012 2011 463,703 173,062 762,023 201,669 160,259 209,755 8,719 245,151 1,091,977 68,641 51,051 29,960 9,646 627 1,647 7 - 2,119 153,364 1,547 8 2,923 1,979,190 1,496,426 2,281 159,961 416,928 1,441 23,717 551 31,064 4,671 478,637 404,462 379,150 566 17,530 662 37,536 887 270,762 185,707 64,057 1,140,136 67 - 45,929 827,551 80 - Total of non-current assets 1,361,471 892,800 1,204,260 873,560 Total Assets 3,340,661 2,389,226 1,206,541 1,033,521 Total of current assets Non-current Long-term Accounts receivables and other receivables Escrow Deposits Taxes and recoverable contributions Advances to suppliers Deferred tax assets Investments Property and equipment Intangible The accompanying notes are an integral part of these financial statements. 8 10 11 12 13 14 15 141 Consolidated Liabilities Notes 2012 Parent Company 2011 2012 2011 Current Suppliers and other accounts payable 16 559,801 254,924 175,189 132 Loans and financing 17 507,665 382,671 1,607 256,852 Debentures 18 Provisions and labor charges Tax obligations 19 Income tax and social contributions payable Advances from customers 20 Total of current liabilities 95,781 63,046 61,037 63,046 121,815 79,712 324 446 139,562 87,141 46 158 4,197 4,550 - - 162,415 222,377 38,945 38,945 1,591,236 1,094,421 277,148 359,579 Non-current Long-term Suppliers and other accounts payable 16 21,639 17,080 1,183 962 Loans and financing 17 590,960 414,012 28,343 6,845 Debentures 18 473,886 237,252 473,886 237,252 Tax obligations 19 42,401 41,711 - - Deferred tax liabilities 12 100,737 139,058 - - Provision for contingencies 21 21,789 15,268 - - Provision for losses on investments Financial Instrument with non-controlling shareholder 13 - - 22,149 18,818 24f 76,487 - - - 1,327,899 864,381 525,561 263,877 312,146 89,690 1,996 312,093 97,972 - 312,146 89,690 1,996 312,093 97,972 - 403,832 410,065 403,832 410,065 17,694 20,359 - - 421,526 430,424 403,832 410,065 Total liabilities 2,919,135 1,958,802 802,709 623,456 Total liabilities and shareholders’ equity 3,340,661 2,389,226 1,206,541 1,033,521 Total of non-current liabilities Net worth Registered Capital Reserves Equity valuation adjustment Equity attributable to controlling Non-controlling interest Total shareholders’ equity The explanatory notes are an integral part of these financial statements. 24 142 galvão participações Financial statements on December 31, 2012 and 2011 Income Statements As of December 31, 2012 and 2011 (In thousands of BRL) Consolidated Notes 2012 Parent Company 2011 2012 2011 Net operating income 25 3,277,586 2,372,847 - - Cost of services 26 (2,839,898) (2,021,395) - - 437,688 351,452 - - 13 (13,953) (284,503) (7,167) 1,466 (5,562) (320,352) 766 1,180 (3,001) (10) 105,330 (13,810) (916) (27,131) Results before net financial income (expenses) and taxes Financial income Financial expenses 27 27 133,531 62,910 (192,098) 27,484 77,778 (165,631) 102,319 1,838 (65,645) (41,857) 998 (45,595) Net Income (expense) 27 (129,188) (87,853) (63,807) (44,597) 4,343 (60,369) 38,512 (86,454) Gross profit Operational expenses Commercial General and administrative expenses Other income (expense) Equity equivalence results 26 26 Results before income taxes Current Income tax and social contribution 12 (3,711) (24,128) - - Deferred Income and social tax contribution 12 31,285 (1,256) - - 31,917 (85,753) 38,512 (86,454) Controlling shareholders 38,512 (86,454) 38,512 (86,454) Non-controlling shareholders (6,595) 701 - - Results for the year 31,917 (85,753) 38,512 (86,454) Profit for the year Profit attributable to: The explanatory notes are an integral part of these financial statements. 143 Statements of comprehensive Income Years ended on December 31, 2012 and 2011 (In thousands of BRL) Consolidated 2012 Profit for the year before minority non-controlling interests Parent Company 2011 2012 2011 31,917 (85,753) 38,512 (86,454) 1,996 - 1,996 - Total comprehensive results 33,913 (85,753) 40,508 (86,454) Comprehensive results attributable to: Controlling shareholders Non-controlling shareholders 40,508 (6,595) (86,454) 701 40,508 - (86,454) - Total comprehensive results 33,913 (85,753) 40,508 (86,454) Foreign exchange variations from international operations The explanatory notes are an integral part of these financial statements. 144 galvão participações Financial statements on December 31, 2012 and 2011 Statements of changes in equity Years ended on December 31, 2012 and 2011 (In thousands of BRL) Capital Notes capital to be paid in subscribed and paid 24 327,000 (16,950) 310,050 Net results - - - Realization of special profit reserves - - - Realization of reserve of unrealized profits - - - Transactions with shareholders recorded directly in the net worth - - - Contributions and distributions to shareholders - - - Distribution of interim dividends - - - Payment of Capital - 2,043 2,043 Non-controlling interest - - - 327,000 (14,907) 312,093 Net results for the fiscal year - - - Realization of special profit reserves - - - Compulsory dividends not distributed - - - Distribution of dividends disproportionately in subsidiary - - - Foreign exchange variations from international operations - - - Change in the participation in subsidiary - - - Transaction costs related to the capital increase - - - Distribution of interim dividends - - - Payment of Capital - 53 53 Retained earnings - - - Non-controlling shareholders participation - - - 327,000 (14,854) 312,146 Balance at January 1, 2011 Total balance at December 31, 2011 Total balance on December 31, 2012 The explanatory notes are an integral part of these financial statements. 24 24 145 Attributable to controlling shareholders Reserves legal for unrealized profits special profits Accumulated profits evaluation Adjustments for income controllers Total Shareholders’ income attributable to controllers 12,545 164,266 38,147 - - 525,008 6,556 531,564 - - - (86,454) - (86,454) 701 (85,753) - - (7,615) 7,615 - - - - - (78,839) - 78,839 - - - - - - - - - - - - - - - - - - - - - - (30,532) - - (30,532) - (30,532) - - - - - 2,043 - 2,043 - - - - - - 13,102 13,102 12,545 85,427 - - - 410,065 20,359 430,424 - - - 38,512 - 38,512 (6,595) 31,917 - (1,926) - - - - 1,926 Participation of noncontrollers Total of consolidated net worth - 18,293 - (18,293) - - - - - - - (5,499) - (5,499) - (5,499) - - - - 1,996 1,996 - 1,996 - - - 37,743 - 37,743 - 37,743 - - - - - - - - - (79,038) - - - (79,038) - (79,038) - - - - - 53 - 53 - - 50,537 (50,537) - - - - - - - - - - 3,930 3,930 14,471 24,682 50,537 - 1,996 403,832 17,694 421,526 146 galvão participações Financial statements on December 31, 2012 and 2011 Statements of Cash Flows Years ended on December 31, 2012 and 2011 (In thousands of BRL) Consolidated Notes Cash flow from operating activities Results for the year Adjustments for: Depreciation and amortization Residual value of permanent written off Exclusion of investment Net worth equivalence result Provision for contingencies Provision/allowance for doubtful accounts Allowance for losses on construction Deferred Taxes (IT / SC) Deferred Taxes (PIS / COFINS) Interest on updating the accounts receivable and other investments Provision for accrued interest on loans and financing 2012 2011 Parent Company 2012 2011 31,917 (85,753) 38,512 (86,454) 49,028 18,064 (1,466) 6,521 8,178 (6,657) (31,285) 2,731 28,938 43,275 14,750 (1,180) 5,052 4,472 7,432 1,256 - 21 (105,330) - 22 27,131 - (32,189) 117,933 122,407 42,858 44,685 Decrease (increase) in accounts receivable and other receivables Increase in inventories Increase in recoverable taxes and contributions Increase in escrow deposits Decrease (increase) in prepayments (Decrease) increase in suppliers other payables Increase (decrease) in provisions and payroll taxes Increase (decrease) in tax liabilities Decrease (increase) in advances from customers 61,157 (133,028) (115,395) (875) 927 309,286 42,103 51,750 (59,962) (356,241) (29,485) (7,908) (165) 3,984 60,801 26,846 23,855 144,816 64,237 (100) 2,923 (1,798) (122) (112) - 57 (201) (2,923) 126 126 98 38,945 Interest paid on loans and financing Taxes on income paid (105,401) (1,723) (127,155) (4,978) (44,421) - (43,686) - 211,614 (124,981) (3,332) (22,074) (845) (204,194) (244,719) (168,716) 523 4,528 (12,500) (93,670) (59,357) 852 (8) 5,435 (5,601) (15) 3,772 Cash flows arising from investing activities (617,951) (160,147) 5,427 (1,844) Cash flow from financing activities Loans and financings Payment of loans and financing Capital contribution from shareholders Capital contribution from non-controlling shareholders 987,183 (473,213) 53 118,904 1,121,971 (817,089) 2,043 - 48,444 (69,062) 53 - 250,000 (6,237) 2,043 - (8,038) - (30,532) (4,019) 6,378 (8,038) 2,001 23,015 (30,532) (459,736) 266,293 Net cash provided by financing activities 624,889 278,752 (3,587) 21,831 Increase (decrease) in cash and cash equivalents 218,552 (6,376) (1,492) (2,087) Cash and cash equivalents at January 1 245,151 251,527 2,119 4,206 Cash and cash equivalents at December 31 463,703 245,151 627 2,119 Net cash flow arising from operating activities Cash flow from investing activities Disposal of interest in subsidiaries, net of cash Acquisition of investments Acquisitions of fixed assets Acquisitions of intangible assets Other investments Dividends received Dividends paid Related parties – Incoming assets and liabilities Related parties - Payments and receipts The explanatory notes are an integral part of these financial statements. 32 32 32 147 EXPLANATORY NOTES FOR THE FINANCIAL RESULTS Years ended on December 31, 2012 and 2011 (In thousands of BRL) 1Operations Galvão Participações SA (“Company” or “Parent Company”) is engaged in the investment in other companies, commercial, concessionaries of public interest services and utilities as a partner or shareholder. The holding company of the Company named “Grupo Galvão” and together with its subsidiaries is organized to act in the segments of infrastructure, sanitation, renewable energy, oil and gas and financial services. Grupo Galvão is therefore a private conglomerate that has investments in a portfolio of businesses, which are represented substantially for their participation in the companies listed below: a. Galvão Engenharia S.A. – operates in the provision of engineering services and construction sectors of great importance as oil and gas, electricity, road infrastructure, airport, port, railway and urban, sanitation and civil construction industry. Also includes the companies and their respective percentages of ownership below. • 5 Vias Participações Ltda. – 32.71%; • Galvão Logística, Exportação e Importação Ltda. – 99.99%; • CAB-Sistema Produtor Alto Tietê S.A. – 5.00%; • AGT Comércio Varejista de Equipamentos e Materiais de Construção Ltda. – 33.33%; • Galvão Engenharia S.A. - Sucursal del Peru – 100.00%; • Galvão Engenharia S.A. - Sucursal de Moçambique – 100.00%; • Galvão Engenharia S.A. - Sucursal de Angola – 100.00% • Indústria Naval de Pernambuco S.A – 50.00%; • Arena Castelão Operadora de Estádio S.A – 93.00%; The subsidiaries 5 Vias Participações Ltda and AGT Comércio Varejista e Materiais de Construção Ltda., were consolidated in proportion to the share of Galvão Engenharia SA in its capital, because these companies are controlled jointly with other shareholders, as their social contracts. b. Galvão Energia Participações S.A. – operates in the development, implementation and operation of power projects and management equity interests in companies that perform these same activities. Also includes companies and their respective ownership percentages below: • Dreen Brasil Investimentos e Participações S.A. – 100.00% and its subsidiaries: • Cutia Empreendimentos Eólicos SPE S.A. 50.10% • Dreen Mundo Novo Geração SPE S.A. 90.87% • Dreen São Domingos Geração SPE S.A. 88.26% • G&P Investimentos e Participações S.A. – 50.10%; • São Bento Energia, Investimentos e Participações S.A. – 50.10% and its subsidiaries: • GE Olho D’Água S.A. 100.00% • GE Boa Vista S.A. 100.00% • GE Farol S.A. 100.00% • GE São Bento do Norte S.A. 100.00% 148 galvão participações Financial statements on December 31, 2012 and 2011 c. Companhia de Águas do Brasil – CAB ambiental – operates in the area of sanitation, directly or through companies in that may participate as a partner or shareholder, through the performance of activities of collection, treatment, distribution, general water collection and sewage treatment, project design and technical studies, as well as construction, operation, maintenance, modernization, expansion, exploitation of works and sanitation system. In short, all activities necessary for the full performance in the area of sanitation, and may also acquire businesses already deployed or to be deployed in that area and participation in other companies as partner or shareholder. It also includes companies and their respective participation percentages below: • Saneamento de Mirassol – SANESSOL S.A. – 90.00%; • Empresa de Saneamento de Palestina – ESAP S.A. – 50.00%; • CAB – Guaratinguetá S.A. – 100.00%; • CAB – Sistema Produtor Alto Tietê S.A. – 95.00%; • CAB – Águas de Paranaguá S.A. – 100.00%; • CAB – MT Participações Ltda. – 80.00% and its subsidiaries: • CAB Pontes Lacerda Ltda 100.00% • CAB Colider Ltda. 100.00% • CAB Alta Floresta Ltda. 100.00% • CAB Comodoro Ltda. 100.00% • CAC Participações Ltda. – 99.80%; • CAB Piquete S.A. – 100.00%; • CAB Canarana Ltda. – 100.00%; • Águas de Andradina S.A. – 70.00%; • Águas de Castilho S.A. – 70.00%; • CAB Projetos e Investimentos em Saneamento Básico Ltda. – 100.00%; • CAB Cuiabá S.A. – 100.00%; • CAB Águas de Agreste S.A. – 100.00%; • CAB Gerenciadora Ltda. – 100.00%; • CAB Atibaia S.A. – 100.00% ; • Tubarão Saneamento S.A. – 50.00%; • Itapoá Saneamento Ltda. – 50.00%. Although the Group has 50% of the voting power of the Empresa de Saneamento Palestina - ESAP S.A. the Group is able to govern the financial and operating policies of the entity because of all the directors and the chairman of the Board of Directors are their representatives. Accordingly, the Company consolidates the administration of the Empresa de Saneamento Palestina - ESAP S.A. Although the Group has more than half of the voting power of the Águas de Andradina S.A. and of the Águas de Castilho S.A., the Group has shared control contractually requiring unanimous consent for strategic and operational decisions. Consequently, the Group consolidates proportionally Águas de Andradina S.A. and Águas de Castilho S.A. d. Galvão Óleo & Gás Participações S.A. – Its purpose is to participate in other companies, commercial, civil and concessionaries of public utilities as a partner, shareholder or member, as well as act as management and administration in societies where it participates in developing business portfolios of services for the oil and gas industry in exploration, production and logistics. It also includes companies and their respective percentages of ownership below: • Galvão Oil & Gas Holding GmbH – 100.00%. • Galvão Oil & Gas GmbH – 100.00% and its subsidiary: • Galvão Oil & Gas Holding B.V. – 100.00% and its subsidiaries: • Odfjell Galvão Perfurações B.V. - 100.00% • Odfjell Galvão B.V. - 50.00% and its subsidiaries: 149 • Itaoca Drilling B.V. - 20.00% • Siri Drilling B.V. - 20.00% • Guarapari Drilling B.V. - 20.00% e.Galvão Finanças S.A. – it aims to foster the supply chain of the Group and make management of financial assets group companies and their shareholders as well as the provision of financial services, including asset management and development of suppliers, to generate value and liquidity for its customers, employees, partners and society. It also includes companies and their respective percentages of ownership below: • Galvão Administradora de Recursos Ltda.- 100.00%; • Galvão Serviços Financeiros Ltda. – 100.00%. f. Toliman Fundo de Investimento Renda Fixa Crédito Privado – it aims to provide the appreciation of its shares through the investment of funds in a diversified chain composed of any financial assets, securities and other operational modalities available in the financial market, thus many different risk factors and different markets, under the law in force, without compromising concentration in any specific risk factor. 2GROUP ENTITIES Percentage of ownership Direct Subsidiaries Country 2012 2011 Galvão Engenharia S.A. Brazil 100.00% 100.00% 100.00% Galvão Energia Participações S.A Brazil 100.00% Companhia de Águas do Brasil - CAB ambiental Brazil 66.58% 100.00% Galvão Óleo & Gás Participações S.A. Brazil 100.00% 100.00% Galvão Finanças Ltda. Brazil 100.00% 100.00% Indirect Subsidiaries Country Percentage of ownership 2012 2011 Galvão Engenharia S.A. 5 Vias Participações Ltda. Brazil 32.71% 32.71% Galvão Logística, Exportação e Importação Ltda. Brazil 99.99% 99.99% AGT Comércio Varejista de Equipamentos e Materiais para Construção Ltda. Brazil 33.33% 33.33% Galvão Engenharia S.A. – Branch Peru Peru 100.00% 100.00% Galvão Engenharia S.A. – Branch Angola Angola 100.00% 100.00% Galvão Engenharia S.A. – Branch Mozambique Mozambique 100.00% 100.00% Indústria Naval de Pernambuco S.A. Brazil 50.00% 50.00% Arena Castelão Operadora de Estádio S.A. Brazil 93.00% 93.00% Brazil 50.10% 50.10% GE Olho D’Água S.A. Brazil 100.00% 100.00% GE Boa Vista S.A. Brazil 100.00% 100.00% GE Farol S.A. Brazil 100.00% 100.00% GE São Bento do Norte S.A. Brazil 100.00% 100.00% Dreen Brasil Investimento e Participações S.A. Brazil 100.00% 100.00% Cutia Empreendimentos Eólicos SPE S.A. Brazil 50.10% 50.10% Dreen Mundo Novo Geração SPE S.A. Brazil 90.87% 90.87% Dreen São Domingos Geração SPE S.A. Brazil 88.26% 88.26% Brazil 100.00% 100.00% Galvão Energia Participações S.A. G&P Investimentos em Participações S.A. São Bento Energia, Investimentos e Participações S.A. 150 galvão participações Financial statements on December 31, 2012 and 2011 Percentage of ownership Indirect Subsidiaries (continued) Country 2012 2011 Galvão Finanças S.A. Galvão Administradora de Recursos Ltda. Brazil 100.00% 100.00% Galvão Serviços Financeiros Ltda. Brazil 100.00% 100.00% Empresa de Saneamento de Palestina – ESAP S.A. Brazil 50.00% 49.99% Saneamento de Mirassol - SANESSOL S.A. Brazil 90.00% 89.63% CAB - Águas de Paranaguá S.A. Brazil 100.00% 99.96% CAB Sistema Produtor Alto Tietê S.A. Brazil 95.00% 95.00% CAB Guaratinguetá S.A. Brazil 100.00% 100.00% CAB Cuiabá S.A. Brazil 100.00% - CAB Águas de Agreste S.A. Brazil 100.00% - CAB Gerenciadora Ltda. Brazil 100.00% 100.00% CAC Participações Ltda. Brazil 99.80% 99.80% CAB - MT Participações Ltda. Brazil 80.00% 80.00% CAB Pontes Lacerda Ltda Brazil 100.00% 100.00% CAB Comodoro Ltda. Brazil 100.00% 100.00% Companhia de Águas do Brasil - CAB ambiental CAB Alta Floresta Ltda. Brazil 100.00% 100.00% CAB Colider Ltda. Brazil 100.00% 100.00% CAB Piquete S.A. Brazil 100.00% 100.00% CAB Canarana Ltda. Brazil 100.00% 100.00% Águas de Andradina S.A. Brazil 70.00% 70.00% CAB Atibaia S.A. Brazil 100.00% - Águas de Castilho S.A. Brazil 70.00% 70.00% CAB Projetos e Investimentos em Saneamento Básico Ltda. Brazil 100.00% 100.00% Tubarão Saneamento S.A. Brazil 50.00% 25.00% Itapoá Saneamento Ltda. Brazil 50.00% - Toliman Fundo de Investimento Renda Fixa Crédito Privado Brazil 100.00% - Galvão Oil & Gas Holding GmbH Austria 100.00% 100.00% Galvão Oil & Gas GmbH Austria 100.00% - Netherlands 100.00% - Odfjell Galvão Perfurações B.V. Netherlands 100.00% - Odfjell Galvão B.V. Netherlands 50.00% - Itaoca Drilling B.V. Netherlands 20.00% - Siri Drilling B.V. Netherlands 20.00% - Guarapari Drilling B.V. Netherlands 20.00% - Galvão Óleo & Gás Participações S.A. Galvão Oil & Gas Holding B.V. 151 3 BASIS OF PREPARATION a. Declaration of conformity (with relation to the norms of the APC) These consolidated and individual financial statements were prepared in accordance with accounting practices adopted in Brazil following accounting pronouncements issued by the Accounting Pronouncements Committee (APC). The issue of individual and consolidated financial statements was authorized by the Directors on 29 April 2013. b. Basis of measurement The individual and consolidated financial statements have been prepared on the historical cost basis, except for non-financial derivatives instruments designated as fair value through profit or loss are measured at fair value. c. Functional currency and presentation currency These consolidated and individual financial statements are presented in BRL, which is the functional currency of the Company and its subsidiaries, except of Galvão Engenharia SA - Branch del Peru whose functional currency is the new Soles. All financial information presented in Brazilian Reais was rounded to the nearest thousand except when otherwise indicated. d. Use of estimates and judgments The preparation of financial statements and consolidated according to CPC standards requires management to make judgments, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, revenues and expenses. Actual results may differ from these estimates. Estimates and assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognized in the period in which the estimates are revised and in any future periods affected. Information about assumptions and estimation uncertainties that have a significant risk of resulting in a material adjustment within the next financial year are included in the following notes: • Note 8 - Provision for doubtful accounts • Note 9 - Use of tax losses • Note 11 - Property, fixed assets • Note 12 - Impairment of intangible assets of concession contracts • Note 20 - Provisions for contingencies • Note 22 - Recognition of construction contracts. 4MAIN ACCOUNTING POLICIES The accounting policies described in detail below have been applied consistently to all periods presented those financial statements and consolidated. The accounting policies have been applied consistently by group entities. a. Basis of consolidation i. Business combinations For purchases made from January 1, 2009, the Company measures goodwill as the fair value of the consideration transferred by deducting the fair value of identifiable assets and liabilities assumed, all measured at the acquisition date, ie the date on which control is transferred to the Company and / or its subsidiaries. Transaction costs, which the Company and/or its subsidiaries incur in connection with a business combination are recognized as expenses as they are incurred. Business combinations are recorded using the acquisition method at the acquisition date, ie when control is transferred for the Group. Control is the power to govern the financial and operating policies of the entity so as to obtain benefits from its activity. When determining the existence of control, the Group takes into consideration potential voting rights that are currently exercisable: • The fair value of the consideration transferred: more • The recognized amount of any non-controlling interest in the acquire: more 152 galvão participações Financial statements on December 31, 2012 and 2011 • If the acquisition is achieved in stages, the fair value of any interest in the acquire prior to the acquisition: less • The net amount (generally fair value) of the identifiable assets acquired and liabilities assumed. When the value is negative, the gain on bargain purchase is recognized directly in the income statement. ii. Business combination between entities under common control The measurement of transactions relating to acquisitions of subsidiaries under common control is made at book value. iii. Participation of non-controlling shareholders For each business combination, the Company and / or its subsidiaries elect to measure any non-controlling interest in the acquire using one of the following criteria: • At fair value: or • For the proportionate share of the acquire’s identifiable net assets, which are generally at fair value. Changes in the interest of the Company and its subsidiaries in a subsidiary that do not result in loss of control are accounted as transactions with owners in their capacity of shareholders. Adjustments to non-controlling interests are based and a proportional amount of the net assets of the subsidiary. No gain or loss is recognized in the income statement. iv. Subsidiaries and jointly controlled The financial statements of subsidiaries and jointly controlled entities are included in the consolidated financial statements from the date on which control, shared control starts until the date that control, shared control, stop existing. The accounting policies of subsidiaries and joint ventures are aligned with the policies adopted by the Company. In the individual financial statements of the Company, the financial information of subsidiaries and jointly controlled are recognized under the equity method. Jointly controlled entities are those in which the Company has joint control, established by contract and requiring unanimous consent for strategic decisions and operational. For calculation of equivalence income and consolidation are used financial statements of the subsidiaries in the same base date of the financial statements. In consolidated financial statements, subsidiaries are consolidated and jointly controlled entities are consolidated proportionally. v. Jointly controlled operations Jointly controlled operations are enterprises over whose activities the Company controls, directly or indirectly, together with other (s) investor (s), by contractual agreement and requiring unanimous consent for strategic financial and operational decisions. A jointly controlled operation is an operation in which each venture uses its own assets in order to carry out joint operations. The consolidated financial statements include the assets that the Company controls and the liabilities that it incurs in the course of activities aiming at the joint operation as well as the expenses which the Company has incurred and its share in the revenue that it earns from the joint operation seen. vi. Transactions eliminated on consolidation Intragroup balances and transactions, and any unrealized income and expenses arising from intercompany transactions are eliminated in preparation of consolidated financial statements. Unrealized gains arising from transactions with investees recorded by the equity method are eliminated against the investment to the extent of the participation of each investee. Unrealized losses are eliminated in the same way are eliminated unrealized gains, but only to the point where there is no evidence of loss impairment. b. Financial instruments i. Non-Derivative financial assets The Company and its subsidiaries recognize accounts receivable and other receivables initially on the date that they are originated. All other financial assets (including assets designated at fair value through profit or loss) are initially recognized on the trade date at which the Company and its subsidiaries become a party to the contractual provisions of the instrument. The Company and its subsidiaries write a financial asset when the contractual rights to the cash flows from the asset expire, or when the Company and its subsidiaries transfer the rights to receive the contractual cash flows on an asset in a financial transaction in which substantially all the risks and benefits of ownership of the financial asset are transferred. 153 Any participation, either created or retained by the Company and its subsidiaries in transferred financial assets is recognized as a separate asset or liability. Financial assets and financial liabilities are offset and the net amount reported in the balance sheet when, only when, companies hold the legal right to offset the amounts and intend either to settle on a net basis or to realize the asset and settle the liability simultaneously. The Company and its subsidiaries classify derivative financial assets in the following categories: other investments Accounts receivable and other receivables and financial assets at fair value through profit or loss. Financial assets at fair value through profit or loss A financial asset is classified as measured at fair value through profit or loss if it is classified as held for trading, ie, designated as such upon initial recognition. Transaction costs are recognized in profit as incurred. Financial assets at fair value through profit or loss are measured at fair value, and changes in fair value of these assets, which take into account any gains dividends are recognized in income. Financial assets classified as held for trading are actively managed to meet liquidity needsthe Company and its subsidiaries. Financial assets designated as at fair value comprise repurchase agreements, securities: bonds for trading and held to maturity securities and fixed income fund shares in other investments. Sale and Repurchase Agreements Repurchase transactions are recorded at the amount paid plus earnings or the value actually received plus interest accrued at the rate of remuneration recognized in the financial result. Securities The securities are classified into two specific categories, according to the intention of trading the related parties Administrator Galvão de Recursos Ltda. (Fund manager) with BNY Mellon Serviços Financeiros Distribuidora de Títulos e Valores Mobiliários S.A. (fund administrator) to the following criteria for posting: i. Trading securities Include securities acquired for the purpose of being traded frequently and actively being accounted for at fair value, where gains and / or losses realized and unrealized on these securities are recognized the result. ii. Fixed Income Securities The securities and fixed income securities are recorded at cost, adjusted daily to fair value. The government securities are adjusted to fair value based on quoted prices ANBIMA - Brazilian Association Entities of the Financial and Capital Markets. The private securities are adjusted to fair value with based on the best estimate of the expected value of achievement. Gains and / or losses are recognized in financial results. The cost value of securities and fixed income securities in the portfolio of the Fund, presented in the statement of composition and diversification of the portfolio, represents the acquisition cost, plus income based on the appropriate rate compensation determined at the date of acquisition, less accumulated depreciation and / or interest received, if applicable. Fund shares Quotas of investment funds are recorded at cost, adjusted daily by the variation in the value of shares informed by the managers of the respective investment funds, and are categorized as “trading securities”. The appreciation and / or depreciation quotas of investment funds are presented in the financial result. Accounts receivable and other receivables Accounts receivable and other receivables are financial assets with fixed or determinable payments that are not quoted in the market active. Such assets are recognized initially at fair value plus any directly attributable transaction costs. After initial recognition, they are measured at amortized cost using the effective interest method, less any loss or impairment. Accounts receivable and other receivables comprise cash and cash equivalents, trade and other receivables. Cash and cash equivalents Cash and cash equivalents comprise cash balances and investments with original maturities of three months or less from the date of the contract, which are subject to an insignificant risk of change in value and are used in the management of short-term obligations. Concessions The subsidiary Companhia de Águas do Brasil - CAB Ambietntal recognizes a financial asset resulting from a sanitation concession when has an unconditional contractual right to receive cash or another financial asset from the grantor for sanitation services provided or improved. These financial assets are measured at fair value upon recognition. After initial recognition, financial assets are measured at amortized cost. 154 galvão participações Financial statements on December 31, 2012 and 2011 If the subsidiary Companhia de Águas do Brasil – CAB Ambiental is paid by sanitation services partly through the means of a financial asset and partly by an intangible asset, then each component of the consideration received or receivable is registered individually and are initially recognized at fair value of the consideration received or receivable. ii. Non derivative financial liabilities The Company and its subsidiaries recognize their non-derivative financial liabilities initially on the date that they are originated. All other financial liabilities are initially recognized on the trade date at which the Company and its subsidiaries is become a party to the contractual provisions of the instrument. The Company and its subsidiaries write a financial liability when its contractual obligations are discharged, canceled or expired. Such financial liabilities are recognized initially at fair value less any attributable transaction costs. After initial recognition, these financial liabilities are measured at amortized cost using the effective interest method. The Company and its subsidiaries have the following non-derivative financial liabilities: loans and borrowings, debentures, trade and other payables. iii.Capital Ordinary shares Common shares are classified as equity. Additional costs directly attributable to issue of shares are recognized as a deduction from equity, net of any taxable effects. The Company’s Bylaws not determine the percentage of mandatory dividends. See Explanatory Note 24e. c. Fixed Assets i. Recognition and measurement Items of property and equipment are stated at historical cost of acquisition or construction, less accumulated depreciation and losses of impairment (impairment) when applicable. Cost includes expenditures that are directly attributable to the acquisition of an asset. The cost of assets constructed by the Company includes: • The cost of materials and direct labor; • Any other costs to bring the asset to the location and condition necessary for them to be able to operate as intended by management; • The costs of dismantling and restoring the site on which they are located, and • Borrowing costs on qualifying assets. When parts of an item of property and equipment have different useful lives, they are accounted for as separate items (major components) asset. Gains and losses on disposal of an item of fixed assets (calculated as the difference between the proceeds from disposal and the value accounting of fixed assets) are recognized in other operating income / expenses in the income statement. ii. Subsequent costs Subsequent expenditure is capitalized to the extent that it is probable that future benefits associated with the expenditure will be earned by the Company and its subsidiaries. Expenditures for maintenance and repairs are charged to income applicants when incurred. iii.Depreciation Items of fixed assets are depreciated from the date they are installed and available for use, or in case of assets internally constructed, the day on which the construction is completed and the asset is available for use. Depreciation is calculated to write off the cost of items of property and equipment using the straight-line method based on the useful lives estimated items. Depreciation is generally recognized in the income statement, unless the amount is included in the value carrying amount of another asset. Land is not depreciated. 155 The estimated useful lives for the current and comparative year are as follows: • Machinery and equipment • Furniture and fixtures • Computer equipment 10 years 9 years 5 years • Field Equipment 17 years • Vehicles 17 years • Facilities 8 years • Equipment 11 years • Buildings 25 years Depreciation methods, useful lives and residual values are reviewed at the end of each financial year and any adjustments are recognized as changes in accounting estimates. d. Intangible assets i. Right of concession contract - Subsidiary Companhia de Águas do Brasil – CAB Ambiental These values come from increased participation and acquisition of subsidiaries in consolidated assets are classified as intangible. ii. Concession contracts for services The Company’s subsidiaries in Brazil Water - Environmental CAB recognizes an intangible asset arising from a contract of service concession when he has a right to charge for the use of the concession infrastructure. An intangible asset received as compensation for the provision of construction or improvements on a concession contract for services is measured at fair value upon initial recognition. After initial recognition, intangible assets are measured at cost, which includes borrowing costs capitalized, less accumulated amortization and any impairment losses impairment. The Amortization is done linearly during the concession period, not exceeding the term of the concession. iii. Development of wind and hydric projects - indirect subsidiary Galvão Energia Participações S.A. Expenditures on research activities, undertaken with the opportunity to gain from hydro and wind projects, are recognized in the financial income statement as incurred. Development activities involve a plan or project for the production of energy. The development expenditures are capitalized only if development costs can be measured in a reliably manner, the product or process is technically and commercially feasible, if the future economic benefits are probable, and if the company has the intention and resources to complete the development and to use or sell the asset. Capitalized expenditures include the cost of materials, direct labor, and other costs that are directly attributable to preparing the asset for its intended use, and borrowing costs. Other development expenditures are recognized in income as incurred. The amount of costs incurred in the development of wind and hydro projects are initially recognized at cost, being subsequently reduced to its recoverable amount if applicable. The asset is recognized at the time when there is clear evidence and objective of economic viability. These conditions are analyzed individually or jointly, considering the facts and circumstances. iv. Other intangible assets Other intangible assets that are acquired by the Company and its subsidiaries, which have finite useful lives, are measured at cost less accumulated amortization and losses due to impairment losses, when applicable. v. Subsequent expenditure Subsequent expenditure is capitalized only when it increases the future economic benefits embodied in a specific asset to which they relate. All other expenditures are recognized in income as incurred. vi.Amortization Amortization is calculated on the cost of an asset, or other amount substituted for cost, less its residual value. Amortization of other intangible assets is recognized in income based on the straight-line method over the useful estimated lives of intangible assets that do not exceed the term of the concession, from the date they are available for use, since this is the method that most closely reflects the pattern of consumption of future economic benefits embodied in the asset. • Software 5 years 156 galvão participações Financial statements on December 31, 2012 and 2011 e.Inventories Inventories are stated at the lower of cost and net realizable value. Inventories are valued at the average acquisition cost that does not exceed the market value. Net realizable value is the estimated selling price in the ordinary course of business, less estimated costs of completion and estimated costs necessary to make the sales. f. Impairment (impairment) i. Financial assets (including receivables) A financial asset not measured at fair value through profit or loss is assessed at each reporting date to determine whether there is objective evidence that there has been loss in its recoverable amount. A loss asset is impaired if the evidence objectively indicates that a loss event has occurred after the initial recognition of the asset, and that the loss event had a negative effect on projected future cash flows that can be estimated reliably. The objective evidence that the financial assets have lost value can include non-payment or delay in payment by the debtor, restructuring of the amount due to the Company and its subsidiaries on terms that the Company and its subsidiaries not accept in other transactions, indications that a debtor or issuer will enter bankruptcy, or the disappearance of an active market for a security. Financial assets measured at amortized cost The Company and its subsidiaries consider evidence of impairment of assets measured at amortized cost for receivables both individually and on an aggregate. Individually significant assets are assessed for specific impairment. All individually significant receivables found not to have suffered impaired individually are then collectively assessed for any impairment that has occurred but has not yet been identified. Assets that are individually significant are collectively assessed for impairment by grouping securities with similar risk characteristics. When assessing the impairment collectively, the Company and its subsidiaries use historical trends of probability of default, timing of recoveries and the amount of loss incurred, adjusted to reflect the judgment of administration as to whether the economic and credit conditions are present such that the actual losses are likely to be greater or less than suggested by historical trends. An impairment loss in respect of a financial asset measured at amortized cost is calculated as the difference between the carrying amount and the present value of future estimated cash flows discounted at the original effective interest rate of the asset. Losses are recognized in profit or loss and reflected in an allowance account against receivables. Interest on assets that lost still recognized through the unwinding of the discount. When a subsequent event indicates a reversal of the loss of value, the decrease in impairment loss is reversed and recognized in the financial results. The Directors of the Company and its subsidiaries did not identify any evidence that would justify the need for provision for impairment at December 31, 2012 and 2011. ii. Non-financial assets The carrying amounts of non-financial assets of the Company and its subsidiaries, other than income tax and social contribution deferred, are reviewed at each reporting date to determine whether there is indication of impairment. If such indication exists, then the asset’s recoverable amount is determined. The recoverable amount of an asset or a cash-generating unit is the higher of value in use and fair value less costs sales. In assessing value in use, the estimated future cash flows are discounted to their present value using a rate discount before tax that reflects current market as to the period of recoverability of capital and risks specific to the asset. Losses from impairment are recognized in income. The impairment loss is reversed only to the condition in which the asset’s carrying amount does not exceed the carrying amount that would have been determined, net of depreciation or amortization, if no impairment loss had been recognized. The Directors of the Company and its subsidiaries did not identify any evidence that would justify the need for provision for impairment at December 31, 2012 and 2011. g. Employee Benefits i. Defined contribution plans A defined contribution plan is a plan for post-employment benefits under which an entity pays fixed contributions into a separate entity (fund) and will have no legal or constructive obligation to pay additional amounts. Prepaid contributions are recognized as an asset under the condition that there is a cash reimbursement or a reduction in future payments is available. Contributions to a defined contribution plan, maturing is expected for 12 months after the end of the period in 157 which the employee renders the service are discounted to their values present. Payment obligations for defined contribution plans are recognized as an expense in which they are incurred. The Company and its subsidiaries have no other post-employment benefits. ii. Short-term benefits to employees Obligations of short-term benefits to employees are measured on an undiscounted basis and are incurred as expenses as the related service is provided. The liability is recognized at the amount expected to be paid under the cash bonus plans or profit sharing short within the Company and its subsidiaries have a legal or constructive obligation to pay this amount as a result of past service provided by the employee and the obligation can be estimated reliably. h.Provisions A provision is recognized on the basis of a past event, the Company and its subsidiaries have a legal or constructive obligation that can be estimated reliably and it is probable that an outflow of economic benefits will be required to settle the obligation. Onerous contracts A provision for onerous contracts is recognized when the economic benefits that the Company and its subsidiaries expect receive a contract are less than the unavoidable costs of meeting the obligations of the contract. The provision is measured the present value at the lower of the expected cost of terminating the contract and the expected net cost of continuing with the contract. Before provision is made, the Company and its subsidiaries recognize any loss on impairment on assets related to that contract. i. Operating revenue i. Sale of goods Operating revenue from the sale of goods in the ordinary course of business is measured at the fair value of the consideration received or to receive. Operating revenue is recognized when there is persuasive evidence that the significant risks and rewards incidental to ownership of the assets have been transferred to the buyer, it is probable that the economic benefits financial flow to the Company and its subsidiaries, that the associated costs and possible return of goods can be estimated reliably, that there is no continuing involvement with the goods sold, and the amount of revenue can be measured reliably. If it is probable that discounts will be granted and the amount can be measured, then the discount is recognized as a reduction of revenue as the sales are recognized. The correct timing of the transfer of risks and rewards vary depending on the individual terms of the contract of sale. ii.Services Revenue from services rendered is recognized in the income statement based on the stage of completion of service on the date of presentation of the financial statements. No revenue is recognized if there are significant uncertainties in its realization. The implementation phase of a contract is determined in accordance with the measurement of the work executed. Concession contracts of sanitation, service revenues resulting from providing services and water collection and treatment of sanitary sewer, corresponding to the last reading until the date of the balance sheet. Revenues not yet billed represent revenues incurred, whose service was provided but not yet billed to the end of each period. They are recognized as accounts receivable based on monthly estimates of the services completed. iii. Construction contracts Contract revenue includes the initial amount agreed in the contract plus variations due to additional requests, provided that it is probable that they will result in revenue and can be measured reliably. Therefore, the contract revenue is recognized as income as the stage of completion of the contract except for the works of the Branch in Peru (Galvão Engenharia SA) which is accounted for cost plus margin which has a margin of 7% and the Arena Castelão Operadora de Estádio S.A., which holds a work with a margin of 0.5%. Contract costs are recognized when incurred. The stage of completion is assessed by reference to the survey of the work performed. Losses on contracts are recognized immediately in the financial results. iv. Concession contracts for services Revenue related to construction or upgrade services under the concession contract services is recognized based on stage of completion of the work performed, consistent with the Group’s accounting policy for revenue recognition on contracts service concession sanitation ICPC 01 (R1). Revenue from operating or service is recognized in the period in which services are rendered by the Company and its subsidiaries. When the Company provides more than one service on a contract service concession, the consideration received is allocated by reference to the relative fair values of the services delivered. 158 galvão participações Financial statements on December 31, 2012 and 2011 j. Financial income and expenses Financial income includes interest income on funds invested and changes in the present value of financial assets measured at amortized cost using the effective interest method. Interest income is recognized in income through effective interest method. Financial expenses comprise basically the bank fees and interest expense on loans and financing and assignment of receivables. Borrowing costs that are not directly attributable to the acquisition, construction or production of a qualifying asset are recognized in income using the effective interest method. k. Income tax and social contribution Income tax and social contribution for the current year and deferred tax are calculated based on the rates of 15% plus an additional 10% on taxable income in excess of BRL 240 for income tax and 9% on taxable profits for social contribution on net profits, and consider the offsetting of tax losses and negative basis of social contribution limited to 30% of annual taxable profits. The expense for income tax and social contribution comprises current and deferred portions. Current tax and the tax assets are recognized in income unless they are related to the business combination or items recognized directly in equity or in other comprehensive income. Current tax is the tax payable or receivable on the taxable profit or loss for the year, using tax rates enacted or substantively enacted at the reporting date of the financial statements and any adjustment to tax payable in respect of previous years. Deferred tax is recognized in respect of temporary differences and tax credits between the carrying amounts of assets and liabilities and the corresponding amounts used for taxation purposes. Deferred tax is measured at the tax rates expected be applied to the temporary differences when they are reversed, based on tax rates that have been enacted or substantively enacted at the date of preparation of the financial statements. The deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets and liabilities, and are related to taxes levied by the same tax authority on the same taxable entity, or on separate taxable entities, but there is an intention to settle current tax liabilities and assets on a net basis or tax assets and liabilities will be realized simultaneously. An asset for income tax and social contribution taxes are recognized in respect of tax losses, tax credits and differences deductible temporary unused to the extent that it is probable that future taxable profits are available and against which they will be used. Active income tax and social contribution taxes are reviewed at each date of preparation of the financial statements and will be reduced to the extent that realization is not likely. l. New standards and interpretations not yet adopted Several standards, amendments to standards and interpretations issued by the CPC are not yet effective for the year ended on December 31, 2012, these being: i.CPC 36 (R3) - Consolidated, 19 CPC (R2) - Business together and CPC 45 - Disclosure of shareholdings in other companies. The CPC 36 (R3) has introduced new control concept to determine which investee should be consolidated. The goal of the CPC 36 (R3) is to establish principles for the presentation and preparation of consolidated financial statements when an entity controls one or more other entities. The Company’s management concluded that there were significant impacts with these financial statements arising from the adoption of this pronouncement. By CPC 19 (R2), the structure of the business together, although it is still an important consideration, is not the main factor in determining the type of business together and subsequent accounting: •Operation ( joint operation), when the party members have rights to the assets and obligations for the liabilities related to the business, is accounted for in accordance with the parties’ interests in the assets, liabilities, revenues and expenses. •Jointly controlled venture ( joint venture), when the parties members have rights to the net assets of the business is accounted for by the equity method, have been eliminated the proportional consolidation of enterprise controlled together. 159 The objective of this Standard is to establish principles for financial reporting by entities that have interests in jointly controlled business (business together). The table below shows the principal effects of adopting these standards on consolidated financial statements of December 31, 2012, to be represented in the comparative financial statements of December 31, 2013, due to non-consolidation of jointly controlled entities: 5 Vias Participações Ltda.; Indústria Naval de Pernambuco S.A., AGT Comércio Varejista de Equipamentos e Materiais de Construção Ltda., Águas de Castilho S.A., águas de Andradina S.A.; Tubarão Saneamento S.A., Itapoá Saneamento Ltda. and Cutia Empreendimentos Eólicos SPE SA.. Impacts - New standards CPC Total assets (19,086) Total liabilities 19,086 Net revenue (17,484) Cost 13,164 Expenses 17,065 Net financial Equivalence result 568 (14,142) Current taxes 363 Deferred taxes 466 The CPC 45 consolidates all requirements of disclosures that an entity should make when participating in one or more other entities. The Management of the Company concluded that there aren’t impacts from these financial statements arising from the adoption of this pronouncement. ii. CPC 18 (R2) - Investment in associate in controlled and the joint venture The main changes introduced by CPC 18 (R2) refer to the accounting results and transactions ascending (Upstream) between the subsidiary and the Company and transactions between subsidiaries of the same group should be recognized in the financial statements of the seller, but should not be recognized in the financial statements while assets of the Company are traded on the balance sheet of the acquirer belongs to the business group. The objective of this Standard is to establish the accounting for investments in associates and subsidiaries and define requirements for the application of the equity method when accounting for investments in associates in subsidiaries and jointly controlled entities (joint ventures). The Management of the Company concluded that there aren’t impacts from these financial statements arising from the adoption of this pronouncement. iii. CPC 33 (R1) - Employee Benefits The main changes introduced by CPC 33 (R1) refer to the accounting for defined benefit plans. The Management of the Company concluded that there aren’t impacts from these financial statements arising from the adoption of this pronouncement. iv. CPC 46 - Fair Value Measurement The CPC 46 defines fair value, explains how to measure it and determine what must be disclosed on this form of measurement. The Management of the Company concluded that there aren’t impacts from these financial statements arising from the adoption of this pronouncement. The new accounting pronouncements or changes pronouncements as listed above have not been applied in preparing these financial statements. These new rules are effective for periods beginning on or after January 1, 2013, whose early adoption is permitted. 160 galvão participações Financial statements on December 31, 2012 and 2011 5 DETERMINATION OF FAIR VALUE Several policies and disclosures of the Company and its subsidiaries require the determination of fair value, for both assets and liabilities as for financial and as for non- financial. Fair values have been determined for measurement and/or disclosure purposes based on the following methods. When applicable, further information about the assumptions made in determining fair values is disclosed in the notes specific to that asset or liability. i. Accounts receivable and other receivables The fair value of accounts receivable and other receivables, excluding construction in progress, but including contract receivables provision of services, is estimated as the present value of future cash flows, calculated at the reporting date which match the book value. ii. Fixed Assets The fair value of items of plant and equipment is based on the market approach and cost approaches using prices quoted on the market for similar items when available and the replacement cost when appropriate. iii. Intangible assets The fair value of intangible assets received as consideration for providing construction services on a contract provision of services is estimated by reference to the fair value of construction services. The fair value of services of construction provided is calculated as the total estimated cost plus a profit margin of 2.27% estimated by the average internal costs of the subsidiary Companhia de Águas do Brasil - CAB ambiental to manage the works. When the Company receives an intangible asset and a financial asset as consideration for providing construction services in an agreement provision of services, the Company estimates the fair value of intangible assets as the difference between the fair value of the services of construction rendered and the fair value of the financial asset received.. iv. Non derivative financial liabilities The fair value, which is determined for disclosure purposes, is calculated based on the present value of principal and cash flows future discounted at the market rate of interest determined at the date of the financial statements. For financial leases, the interest rate is determined by reference to similar lease agreements. 6 CASH AND CASH EQUIVALENTS Consolidated Cash and cash equivalents Financial investments Parent Company 2012 2011 2012 2011 73,692 28,194 627 72 390,011 216,957 - 2,047 463,703 245,151 627 2,119 The investments that are short-term, highly liquid investments readily convertible into known amounts of cash and which are subject to an insignificant risk of change in value. The exposure of the Company and its subsidiaries, interest rate risk and a sensitivity analysis for financial assets and liabilities are disclosed in explanatory note 22. 161 The composition of investments in consolidated statements is represented as follows: Average Interest rate p.a. % Parent Company Consolidated 2012 2011 2012 2011 Modality Certificates of Deposit 99.97% of CDI 164,673 50,016 - - Sale and Repurchase Agreements 92.23% of CDI 135,623 140,777 - 2,047 Treasury bills Agribusiness letters of credit Time deposits Investment funds 100% Selic - 639 - - 75,045 - - - 3.33% 4,403 16,110 - - 103.07% of CDI 10,267 9,415 - - 390,011 216,957 - 2,047 92.20% of CDI 7 Other investments Consolidated Financial investments 2012 2011 173,062 - 173,062 - The investment fund shares classified as financial assets are measured at fair value through profit or loss, and in the year of 2012 the average yield was 119.10% of CDI. They present maturities between 1 and 8 years, with predictability of immediate redemption. These funds will be used for investments in assets required for completion of water networks and sewage of municipalities and other investments foreseen in the concession contracts. The composition of investments in the consolidated and in the parent company is represented as follows: Investment Funds Modality Sale and Repurchase agreements Fund Shares Fixed Income Securities Certificates of deposit Interest rate average p.a. 100% of CDI Consolidated 2012 61,866 87.88% of CDI 886 95% to 100% of CDI 94,499 119.10 % of CDI 8,804 Investment Funds 97.46 % of CDI 809 Investment Funds 87.88 % of CDI 869 80% of CDI 5,329 Certificates of Deposit 173,062 The Group’s exposure to interest rate risk and a sensitivity analysis for financial assets and liabilities are disclosed in explanatory note 22. 162 galvão participações Financial statements on December 31, 2012 and 2011 8Account receivables and other receivables Consolidated Sanitation Consulting and management Construction billed Construction rights to be billed Allowance for doubtful accounts Related parties - Note 23 Other accounts Current Noncurrent Parent Company 2012 2011 2012 2011 508,062 451,784 - - 6,329 2,562 - - 8,341 84,765 - - 628,647 918,896 - 153,364 (15,788) (8,433) - - 1,135,591 1,449,574 - 153,364 45,929 2,968 1,170 64,057 40,392 20,383 - - 43,360 21,553 64,057 45,929 1,178,951 1,471,127 64,057 199,293 (762,023) (1,091,977) - (153,364) 416,928 379,150 64,057 45,929 The Company and its subsidiaries assessed the present value of their balances in accounts receivable on the dates of December 31, 2012 and 2011 and concluded that the amounts are not material for adjustment in the financial statements, for the turnover in their accounts receivable is of short term. The exposure of the Company and its subsidiaries to credit risks and currency losses and impairment related to accounts receivable are disclosed in note 22. 9INVENTORIES Consolidated Materials inventory Inventory resale 2012 2011 119,509 52,849 82,160 15,792 201,669 68,641 163 10Recoverable Taxes and Contributions Consolidated Parent Company 2012 2011 2012 2011 ICMS to recover 44,750 9,700 - - INSS to recover 19,044 7,564 - - 9,185 5,207 - - 42,166 21,488 - - PIS retained to be recovered COFINS retained to be recovered ISS recoverable 75 244 - - 5,378 2,340 1,647 1,547 IRRF customers 27,496 175 - - CSL withheld at source 19,616 104 - - IRRF on investments Other Current Noncurrent 16,266 21,759 - - 183,976 68,581 1,647 1,547 (160,259) (51,051) (1,647) (1,547) 23,717 17,530 - - During the year 2012, due to increased purchases of inventory materials, there was a significant increase in PIS, COFINS and ICMS, to be used with the resulting outputs of these inventories, whose estimate does not exceed the tenor of 12 months. 11ADVANCE TO SUPPLIERS Consolidated 2012 Advances – subcontractors Advances - suppliers contractors Advances - employees Parent Company 2011 2012 2011 88 1,434 - - 207,632 27,021 1 4 1,644 1,227 6 4 Advances – consortiums 399 399 - - Advances - partners 543 541 - - 210,306 30,622 7 8 (209,755) (29,960) (7) (8) 551 662 - - Current Noncurrent 164 galvão participações Financial statements on December 31, 2012 and 2011 12 Deferred fiscal Assets and liabilities – Consolidated Deferred tax assets, liabilities and results were presented in the financial statements by the equity in a manner consistent to all periods presented in these financial statements. Consolidated Income tax and social contribution Assets Liabilities Net worth Result 2012 2011 2012 2011 2012 2012 2011 (1,596) (778) (883) (970) - (731) (349) (350) 492 (24,509) (20,148) - (5,203) (5,973) (2,216) - (69,925) (110,024) - 37,883 (28,067) Attributable cost - - (12,382) (14,676) - 2,294 2,985 Rights to be appropriated - - (1,757) - 564 (1,757) - Loans and financing Accounts receivable – Net Fixed assets concession agreements Accounts receivable – deferred of sale to public organization Provisions for contingencies 219 171 7,188 5,020 - 2,216 1,717 Transaction costs 564 - - - - - - Profit to be appropriated 555 - - - - 555 - Loss of income tax and negative basis of social contribution 33,972 38,747 1,434 369 - (3,710) 36,365 Allowance for losses on construction - - 406 2,669 - (2,263) 2,527 Adjust depreciation useful lifespan - CPC 27 - - (2,383) (835) - (1,548) (835) Adjustment of deferred net inflows and cost of works of Peru - POC - - (283) (1,736) - 1,453 (1,736) 1,325 1,341 2,441 750 - 1,675 455 989 1,637 674 736 - (710) (331) (7,819) (4,345) - - - (3,474) (7,729) 5,421 271 (758) (213) - 4,605 (285) 31,064 37,536 (100,737) (139,058) 564 31,285 (1,256) Provision for loan losses Deferred – Transition Tax Regime Goodwill on reversed merger Other provisions Reconciliation of effective tax rate Consolidated 2012 2011 2012 2011 Profit for the year before taxes 4,343 (60,369) 38,512 (86,454) 34% 34% 34% 34% (1,477) 20,525 (13,094) 29,394 Statutory rate Income tax expense at statutory rate Parent Company Adjustment of income tax and social contribution Equity income (498) (401) 35,812 (9,225) Nondeductible expenses (6,120) (1,435) - - Permanent exclusions 80,291 (27,715) - - 165 Reconciliation of effective tax rate (continued) Consolidated Parent Company 2012 2011 2012 2011 Tax losses from prior years (a) (15,617) (15,071) - - Deferred tax loss carryforwards and negative basis not constituted (b) (22,718) - (22,718) (20,169) (6,287) (1,287) 27,574 (25,384) - - Current tax (3,711) (24,128) - - Deferred tax 31,285 (1,256) - - Effective rate 635% 42% - - Other a.Based on estimates of the business plans, the Controlled Environmental CAB and its subsidiaries recognized tax assets deferred on accumulated losses, considering that future taxable profits will be available and can be used against such losses.. b.The Company has not recorded deferred tax credits on tax loss carryforwards due to lack of premises to calculate the expected generation of future taxable income. Deductible temporary differences and accumulated tax losses do not expire under the current tax legislation. 13Investments The Company recorded a gain of BRL 105,330 in 2012 (loss of BRL 27,131 in 2011) of the equivalent equity of its subsidiaries. In the consolidated financial statements it has recorded a gain of BRL 1,466 (BRL 1,180 in 2011) of equivalent equity in investments with significant influence. None of the companies accounted for by the equity equivalence method has its shares traded on the stock exchange. The table below presents a summary of financial information in the subsidiaries, associated companies and enterprises controlled together. a) Breakdown of investments - Consolidated 2012 2011 Odfjell Galvão B.V. 3,640 - GSMP S.A. 1,031 887 4,671 887 b) Breakdown of investments – Parent Company 2012 2011 Galvão Engenharia S.A. 938,730 642,068 Companhia de Águas do Brasil - CAB ambiental 152,379 123,920 Galvão Finanças Ltda. Galvão Energia Participações S.A. 5,070 2,841 43,957 58,722 1,140,136 827,551 2012 2011 22,149 18,818 c) Provision for loss on investments – Parent Company Galvão Óleo & Gás Participações S.A. 166 galvão participações Financial statements on December 31, 2012 and 2011 d) Data on participations – Parent Company Current assets Participation Noncurrent assets Total assets December 31, 2012 Galvão Engenharia S.A. (i) Companhia de Águas do Brasil - CAB ambiental (i) 100.00% 1,658,079 399,375 2,057,454 66.58% 217,706 833,119 1,050,825 Galvão Finanças Ltda. 100.00% 6,457 315 6,772 Galvão Energia Participações S.A. (i) 100.00% 87,744 172,082 259,826 Galvão Óleo & Gás Participações S.A. 100.00% 5,338 3,691 9,029 1,975,324 1,408,582 3,383,906 December 31, 2011 Galvão Engenharia S.A. (i) 100.00% 1,243,536 235,305 1,478,841 Companhia de Águas do Brasil - CAB ambiental (i) 100.00% 91,019 577,828 668,847 Galvão Finanças Ltda. 100.00% 2,937 2,119 5,056 Galvão Energia Participações S.A. (i) 100.00% 776 105,232 106,008 Galvão Óleo & Gás Participações S.A. 100.00% 68 1,896 1,964 1,338,336 922,380 2,260,716 Machines, appliances and equipment Furniture and tools Computers and peripherals Field equipment 87,261 (i) Companies are audited by independent auditors and with individual financial statements 14fixed assets – Consolidated Consolidated Cost Balance at January 1, 2011 6,488 4,478 6,800 Additions 34,783 4,108 3,030 14,107 Disposals (1,913) (789) (695) (3,785) Transfers 212 1 (163) 63 Balance at December 31, 2011 39,570 7,798 8,972 97,646 Additions 86,499 7,650 7,237 38,277 Disposals (287) (218) (2,158) (6,064) Transfers - - - - 125,782 15,230 14,051 129,859 Balance at January 1, 2011 (1,366) (1,283) (1,700) (30,669) Additions (1,615) (488) (1,413) (5,766) Disposals 379 160 227 2,148 Transfers (9) - 32 (24) Balance at December 31, 2011 (2,611) (1,611) (2,854) (34,311) Additions (9,996) (1,109) (2,342) (8,181) Disposals 6 62 130 4,362 (12,601) (2,658) (5,066) (38,130) Balance at December 31, 2012 Depreciation Balance at December 31, 2012 Net carrying value Balance at December 31, 2011 36,959 6,187 6,118 63,335 Balance at December 31, 2012 113,181 12,572 8,985 91,729 167 Current liabilities Noncurrent Total liabilities Net worth Revenue Expenses Profit or loss Equity equivalence 893,591 217,841 1,111,432 946,022 2,987,266 403,925 406,011 809,936 240,889 355,209 (2,854,732) 132,534 125,251 (367,597) (12,388) 893 811 1,704 5,068 (9,293) 13,267 (5,605) 7,662 15,261 165,567 180,828 7,662 78,998 - (17,865) (14,762) (14,762) 2,981 28,197 31,178 (22,149) 827 (4,355) (3,528) (3,528) 1,316,651 818,427 2,135,078 1,248,828 3,356,569 (3,250,154) 109,518 105,330 597,901 238,872 836,773 642,068 2,224,378 (2,221,992) 2,386 2,386 137,730 407,197 544,927 123,920 191,365 (190,245) 1,120 1,120 606 1,609 2,215 2,841 11,412 (5,795) 5,617 5,617 1,320 45,966 47,286 58,722 - (15,655) (15,655) (15,655) 145 20,637 20,782 (18,818) - (20,599) (20,599) (20,599) 737,702 714,281 1,451,983 808,733 2,427,155 (2,454,286) (27,131) (27,131) Vehicles Facilities Special equipment Buildings Land Advances to Construction in suppliers Progress Total 97,441 3,933 9,141 191 9,129 406 559 19,450 687 13,806 533 - 48,350 5,285 144,139 (9,669) (961) (2,255) - - (307) - (20,374) 225,827 1 - (25) - - (161) 72 - 107,223 3,659 20,667 724 9,129 48,288 5,916 349,592 14,499 14,180 478 1,090 - 20,688 58,405 249,003 (3,215) (609) (31) - - - - (12,582) - 5,914 (23) - - (9,787) 3,896 - 118,507 23,144 21,091 1,814 9,129 59,189 68,217 586,013 (26,444) (481) (3,464) - - - - (65,407) (7,883) (595) (1,197) (81) - - - (19,038) 1,258 107 1,336 - - - - 5,615 - - 1 - - - - - (33,069) (969) (3,324) (81) - - - (78,830) (9,635) (1,922) (1,944) (34) - - - (35,163) 2,037 20 - - - - - 6,617 (40,667) (2,871) (5,268) (115) - - - (107,376) 74,154 2,690 17,343 643 9,129 48,288 5,916 270,762 77,840 20,273 15,823 1,699 9,129 59,189 68,217 478,637 168 galvão participações Financial statements on December 31, 2012 and 2011 Analysis of the recovery value In accordance with IAS 36 (CPC 01 R1) Impairment of Assets, the Company and its subsidiaries assessed at the end of exercise, any indications of devaluation of its assets that could generate the need for testing on their recovery value. This evaluation was based on external and internal sources of information, considering variations in interest rates, changes in market conditions, among others. The result of this evaluation showed no need for a provision for impairment of these assets, and there is, therefore, impairment losses to be recognized. Collateral: The property given as collateral is disclosed in note 17. 15 Intangible Assets Consolidated Software Project (i) Concession Development (ii) Intangible ICPC 01 (R1) (iii) Granting of concession (iv) goodwill (v) Total 192,517 Balance on January 1, 2011 3,837 46,771 53,746 88,163 - - Additions 2,235 17,802 397 27,955 1,225 6,368 55,982 Write-offs (110) (14,489) (5,871) - - (3,178) (23,648) - (4,913) - - - - (4,913) 5,962 45,171 48,272 116,118 1,225 3,190 219,938 11,581 3,619 181 106,753 122,585 - 244,719 (20) (12,079) - - - - (12,099) 17,523 36,711 48,453 222,871 123,810 3,190 452,558 Sale Balance on December 31, 2011 Additions Write-offs Balance on December 31, 2012 Amortization Balance on January 1, 2011 (675) - (363) (23,338) - - (24,376) Amortization (894) - (3,063) (5,926) (17) - (9,900) 45 - - - - - 45 Balance on December 31, 2011 (1,524) - (3,426) (29,264) (17) - (34,231) Amortization (2,895) - (1,091) (8,055) (1,824) - (13,865) Balance on December 31, 2012 (4,419) - (4,517) (37,319) (1,841) - (48,096) Balance on December 31, 2011 4,438 45,171 44,846 86,854 1,208 3,190 185,707 Balance on December 31, 2012 13,104 36,711 43,936 185,552 121,969 3,190 404,462 Write-offs Net book value (i) Development projects Galvão Energia Participações SA and its subsidiaries for the year recognized as intangible assets, the amount of BRL 3,619 (BRL 17,802 in 2011) for the development costs of projects from wind and water (Small Hydropower – PCH Hydroelectric - HPP and Wind Farms - EC). Certain projects are under development and have proven commercial viability as technical requirements CFC Resolution 1.140/08, which approved CPC 04 (R1) - Intangible Assets, development costs were recognized as intangible assets. 169 Expenditures on research activities, undertaken with the opportunity to gain from hydro and wind projects, are recognized in income as incurred. Amortization - Intangible assets with finite useful lives are amortized when the start-up of projects granted within the same. (ii) Concession: (entitlements exploration concession acquired third) with the following remaining terms of amortization: Concession end In years CAB Águas de Paranaguá S.A. Intangible concession (indirect subsidiaries) 2045 33 CAB Canarana Ltda. 2040 28 CAB Colider Ltda. 2032 20 CAB Pontes e Lacerda Ltda 2031 19 CAB Alta Floresta Ltda 2032 20 Águas de Comodoro Ltda. 2037 25 The appraisal reports of the acquired companies have been developed considering the specific valuation methodologies established by an independent specialist company and assumptions defined and provided by the Company considering projections of revenue, costs, those shown below: Direct and indirect subsidiaries Real discount Rate (p.a.) Fair market value (*) Book value Amortization Net balance 2012 Nnet balance 2011 CAB Águas de Paranaguá S.A. (a) 13.63% 77,700 39,549 (3,915) 35,634 36,725 CAB Canarana Ltda. (e) 13.40% 896 602 (1) 601 603 CAB Colider Ltda.(b) 15.00% 12,000 1,688 (139) 1,549 1,548 2,442 Intangible concession CAB Pontes e Lacerda Ltda. (c) 15.60% 13,000 2,678 (236) 2,442 CAB Alta Floresta Ltda.(d) 15.50% 4,700 2,599 (226) 2,373 2,373 CAB Comodoro Ltda. (f) 15.40% 2,100 1,155 - 1,155 1,155 Tubarão Saneamento 182 - 182 - 48,453 (4,517) 43,936 44,846 (*) Fair value was determined based on valuation report carried out by a specialized company on the acquisition date. Below we detail the main values of intangible assets and concession recorded in the financial statements, in accordance with CPC4 R1 Intangible Assets. (a) In May 2008, CAB Paranaguá SA acquired 100% of the shares representing the capital of the company Águaspar SA, in which had almost all shares CAB Águas de Paranaguá SA, with the exception of four (4) preferred shares held members of the Board of CAB Águas de Paranaguá SA for BRL 59,133, which revealed a gain the right to operate the concession of BRL 39,549 as a study conducted by a specialized company. The subsidiary Companhias de Águas do Brasil – CAB Ambiental is amortizing this intangible linearly over the concession period. Through the Minutes of the Extraordinary General Meeting approved the merger of Paranaguá SA CAB by Águaspar SA and subsequently the incorporation of SA Águaspar by CAB Águas de Paranaguá SA, and added value (concession), generated in the acquisition of this investment was classified as intangible assets. (b) During 2009, the CACOL Participações Ltda. acquired 80% of shares of the company CAB Colider Ltda., for BRL 5,755, having recognized an asset for the right to operate the concession of BRL 3,198, according to studies prepared by a specialized company. The subsidiary Companhia Águas do Brasil - CAB Ambiental is amortizing this intangible linearly over the concession period. To tax purposes, this value has been classified as goodwill for expected future profitability, supported by the study of a specialized company. 170 galvão participações Financial statements on December 31, 2012 and 2011 Through the Minutes of the Extraordinary General Meeting approved the merger of CACOL Participações Ltda. by CAB Colider Ltda. and the gain (concession) generated in the acquisition of this investment was a provision rectifier in contrast to the special reserve of goodwill in the subsidiary’s equity, so that the effect on the equity reflects the tax benefit of the goodwill. These changes affected the investment company controlled Companhia de Águas do Brasil - CAB Ambiental this subsidiary, necessitating the creation of goodwill (right of the concession) deductible for tax purposes in the Companhia de Águas do Brasil - CAB Ambiental in order to recompose it in the amount of BRL 1,548.. (c) During the year 2009, the CPL Participações Ltda. acquired 80% of shares of the company CAB Pontes e Lacerda Ltda., for BRL 7,706, having recognized an asset for the right to operate the concession in the amount of BRL 5,702, according to a study performed by a specialized company. The subsidiary Companhia de Águas do Brasil - CAB Ambiental is amortizing this intangible linearly over the concession period. For tax purposes, this value has been classified as goodwill by expected future profitability, supported by the study of a specialized company. Through the Minutes of the Extraordinary General Meeting approved the merger of CPL Participações Ltda., the CAB and Pontes Lacerda Ltda. and the gain (concession) generated in the acquisition of this investment was a provision rectifier in contrast to the special reserve of goodwill in the subsidiary’s equity, so that the effect on the equity reflects the tax benefit of the goodwill. These changes affected the investment Companhia de Águas do Brasil - CAB Ambiental this subsidiary, necessitating the creation of goodwill (right of exploitation concession) deductible for tax purposes in the Companhia de Águas do Brasil - CAB Ambiental in order to recompose it in the amount of BRL 2,443. (d) During the year 2009, CALF Participações Ltda. acquired 80% of shares of the company CAB Alta Floresta Ltda. for BRL 8,205, having recognized an asset for the right to operate the concession of BRL 4,919 as a study prepared by a specialized company. The Subsidiary CAB Ambiental is amortizing this intangible linearly by the concession period. For tax purposes, this value has been classified as goodwill for expected future profitability, reasoned study by a specialized company. Through the Minutes of the Extraordinary General Meeting approved the merger of CALF Participações Ltda. by CAB Alta Floresta Ltda. and the gain (concession) generated in the acquisition of this investment was a provision rectifier in contrast to the special goodwill reserve of the subsidiary’s equity, so that the effect on the equity reflects the tax benefit of the goodwill. These changes affected the investment company controlled Companhia de Águas do Brasil - CAB Ambiental this subsidiary, necessitating the creation of goodwill (right of exploitation concession) deductible for tax purposes in the Companhia de Águas do Brasil - CAB Ambiental in order to recompose it in the amount of BRL 2,372. (e) During 2010, the Water Company of Brazil - CAB ambiental acquired 100% of shares of the company CAB Canarana Ltda., For BRL 876, having recognized an asset for the right to operate the concession worth BRL 603 according to a study prepared by a specialized company and linear amortization by 2040, which corresponds to the end of concession. During 2010, the Water Company in Brazil - environmental CAB acquired 80% of shares of the company CAB Commodore Ltda., for BRL 2,000, having recognized an asset for the right to operate the concession worth BRL 1,155 according to a study prepared by a specialized company and linear amortization until 2037, which corresponds to the end of the concession. In June 2011, through corporate restructuring, the Companhia de Águas do Brasil - CAB Ambiental paid in investment and transferred asset and liabilities relating to the acquisition of the company CAB Comodoro Ltda. in controlled CAB MT Participações Ltda. 171 (iii) Intangible ICPC 1 (R1) 2011 Changes in cost Average rate of amortization % p.a.(*) 2012 Cost Additions Cost CAB Águas de Paranaguá S.A. (a) 5.23 57,321 35,068 92,389 Saneamento de Mirassol - SANESSOL S.A. (b) 4.81 19,088 3,837 22,925 Empresa de Saneamento de Palestina - ESAP S.A.(c) 9.16 869 265 1,134 CAB Guaratinguetá S.A. (d) 3.81 1,713 1,221 2,934 CAB Piquete S.A. (e) 8.38 1,860 1,113 2,973 CAB Alta Floresta Ltda. (f) 19 12,834 1,997 14,831 CAB Pontes e Lacerda Ltda. (g) 17 10,146 1,600 11,746 CAB Colider Ltda. (h) 19 7,457 1,477 8,934 CAB Canarana Ltda. (i) 17 1,424 615 2,039 CAB Comodoro Ltda. (j) 8 1,388 1,021 2,409 Águas de Andradina S.A. (k) 6.27 1,755 3,524 5,279 Águas de Castilho S.A. (l) 6.89 263 1,105 1,368 - 53,910 53,910 116,118 106,753 222,871 CAB Cuiabá S.A. (m) 5 (*) The amortization periods do not exceed the terms of the concessions. (a) Cost of the concession agreement administration plus a margin of 1.78%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Paranaguá - Paraná. These costs are capitalized as assets intangible possibly by an increase of future revenue as business plan management. (b) Cost of the concession agreement administration plus a margin of 1.46%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for Mirassol - São Paulo. These costs are capitalized as assets intangible possibly by an increase of future revenue as business plan management. (c) Cost of the concession agreement administration plus a margin of 1.35%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Palestine - São Paulo. (d) Cost of the concession agreement administration plus a margin of 0.84%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Guaratinguetá - São Paulo. (e) Cost of the concession agreement administration plus a margin of 2.44%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Picket - São Paulo. (f) Cost of the concession agreement administration plus a margin of 2.69%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the municipality of Alta Floresta - Mato Grosso. (g) Cost of the concession agreement administration plus a margin of 4.96%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Pontes e Lacerda - Mato Grosso. (h) Cost of the concession agreement administration plus a margin of 3.38%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Colider - Mato Grosso. (i) Cost of the concession agreement administration plus a margin of 0.82%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Canarana - Mato Grosso. (j) Cost of the concession agreement administration plus a margin of 3.96%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Comodoro - Mato Grosso. (k) Cost of the concession agreement administration plus a margin of 1.83%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Andradina - São Paulo. 172 galvão participações Financial statements on December 31, 2012 and 2011 (l) Cost of the concession agreement administration plus margins of 1.75%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Castilho - São Paulo. (m)Cost of the concession agreement administration plus margins of 2.27%, the rate of depreciation is an integral part of the costs related to the provision of sanitation services for the city of Cuiabá - Mato Grosso. (iv) Grant Award 2011 Changes in cost Average rate of amortization % p.a.(*) 2012 Cost Additions Cost 1,925 Águas de Andradina S.A. 3.33 700 1,225 Águas de Castilho S.A. 3.33 525 105 630 CAB Cuiabá S.A. 3.33 - 121,255 121,255 1,225 122,585 123,810 (*) Refers to the fixed concession fee paid as a result of the concession agreement, which is being amortized linearly over the concession period. (v) Goodwill In June 2011, Dreen Brazil Investments acquired from third parties 35% of the shares of the subsidiary Agouti Ventures Wind SPE SA for BRL 6,800, with goodwill of BRL 6,368 and that was based on expected future through financial study, carried out by a specialized company. 16 Suppliers and other accounts payable Consolidated Suppliers contractors Parent Company 2012 2011 2012 2011 348,601 147,052 175,115 - Subcontractors suppliers 69,463 18,674 - - Various suppliers 34,785 11,033 - 132 Related parties - Note 23 14,945 248 1,183 962 Accounts payable – consortium 84,473 - - - Other payables Current liabilities Noncurrent 29,173 94,997 74 - 581,440 272,004 176,372 1,094 (559,801) (254,924) (175,189) (132) 21,639 17,080 1,183 962 On December 21st, 2012 the subsidiary Galvão Engenharia SA gave their titles suppliers based on “particular instrument assignment of debt transfer “, transferring the amount of BRL 175,115 to the Company. The Company and its subsidiaries assessed the present value of their suppliers’ balances on the dates of December 31st, 2012 and 2011 and concluded that the values are equivalent to amounts presented in the balance sheet accounting. The exposure of the Company and its subsidiaries to the risks of currency and credit related to suppliers and other accounts payable is disclosed in note 22. 173 17 Loans and financing This note provides information about the contractual terms of loans and financing with interest rates, which are measured at amortized cost. For more information on the exposure of the Company and its subsidiaries to the risk of interest rate and liquidity, see explanatory Note 22. Consolidated Parent Company Currency Average Interest (p.a.) Maturity 2012 2011 2012 2011 Leasing (a) BRL CDI + 2.22% 2013-2019 7,627 4,665 - 51 BNDES (b) / (c) BRL TJLP +1.4% a 2.8% 2014-2030 451,577 302,348 - - FINEM and FINAME (d) BRL TJLP + 5.36% 2015-2022 105,184 77,162 - - Working Capital (b) BRL 128.5% do CDI 2013 107,780 - - - Bank credit note BRL 15.4% 2012 - 120,066 - - Bank credit note BRL CDI + 4.25% 2012 - 9,516 - 9,516 Credit Note FCP-SAN (e) BRL TR + 10.4% 2019 9,256 9,872 - - Guaranteed Account BRL CDI + 3.55% 2012 - 1,463 - - Promissory Note (f) BRL 125% do CDI 2013 182,250 250,384 - 250,384 Bank credit (g) BRL 135% do CDI 2013-2014 224,191 10,154 3,145 - Consumer credit (h) BRL 8.34% 2016-2017 10,760 11,053 - - Related parties - Note 23 BRL Line of Credit Current liabilities Noncurrent - - 26,805 3,746 1,098,625 796,683 29,950 263,697 (507,665) (382,671) (1,607) (256,852) 590,960 414,012 28,343 6,845 (a) The Galvão Logística, Exportação e Importação Ltda. and Galvão Engenharia S.A. have balance payable for leasing of machinery, equipment and vehicles with warranty as well as chattel mortgage, and the balance outstanding at December 31st, 2012 of BRL 7,181. (b) The financing granted by BNDES - National Bank for Economic and Social Development against subsidiaries by CAB ambiental and part of the working capital loans are secured by receivables and the carrying amount of BRL 453,187 (BRL 436,978 in 2011 and BRLc353,468 in 2010). (c) On March 19th, 2012, indirect subsidiaries of G&P Investimentos em Participações S.A signed contracts funding through credit facility with BNDES - National Bank for Economic and Social Development occurring partial releases on December 31st, 2012 in a total amount of BRL 134,095. The purpose of this funding is deployment (construction) of wind farms. The main terms of these loans are as follows: • Pledge of shares issued by indirect subsidiaries belonging to G&P Investimentos em Participações S.A; •Fiduciary assignment of receivables from revenue from sales of electricity indirect subsidiaries of G&P Investimentos em Participações S.A; • Fiduciary assignment of all machinery and equipment assembled or constructed with funds derived from these contracts financing; •Guarantee provided by G&P Investimentos em Participações SA and the controlling Galvão Participações S.A, all commitments assumed these contracts with Banco Nacional de Desenvolvimento Economico e Social - BNDES. (d) The Company and its subsidiary Galvao Logística, Exportação and Importação Ltda. and the Belo Monte Construction Consortium have contracts Program BNDES support investment - PSI - Product Finame, which are updated from 4.5% pa to TJLP + 7% p.a. The contract guarantees as to liens on property subject of the contract funding. The outstanding balance on December 31st, 2012 of BRL 104,854. 174 galvão participações Financial statements on December 31, 2012 and 2011 (e) The indirect CAB Alta Floresta Ltda., CAB Colider Ltda. and CAB Pontes e Lacerda Ltda. have financing agreements by opening credit with Caixa Economica Federal. The financing agreement is linked to the FCP-SAN Financiamento a Concessionário Privado de Saneamento by financing with FGTS resources, the operational mode of sanitary sewage. Warranties: pledge agreement emerging rights of the Concession Agreement and approval of the Parent Company Companhia de Aguas do Brasil CAB – ambiental. (f) Refers to the particular instrument of coordination and placement with restricted promissory notes under guarantee scheme firm subscription, in a single series, the first issue of the indirect CAB Cuiabá. The operation was the guarantor Galvão Engenharia SA. 69 promissory notes of USD 5,000,000 were issued; the total amount of BRL 170 million. (g) The Belo Monte project signed with Caterpillar from November 30th, 2011 for the purchase of machinery and heavy equipment. The contract is adjusted by 135% of CDI. It is secured by machinery and equipment and the responsibility of the consortium limited to its percentage in the consortium, if 10%. The outstanding balance at December 31st, 2012 of BRL 174,769. (h) The Belo Monte project conducted from June 17, 2011 consumer credit with the bank for the purpose of buying Mercedes their trucks through fixed rate of 8.34% pa. It Is secured by the trucks and the responsibility of the consortium limited to its percentage in the consortium, if 10%. The outstanding balance at December 31st, 2012 of BRL 10,760.. Provision of guarantees, sureties and guarantees On December 31st, 2012 and 2011, the Company provided to its subsidiaries the following guarantees and sureties: Type In favor of Connection 2012 2011 Aval Galvão Logística Exp. e Imp. Ltda. Indirect - 76,188 Aval Aval Dreen Brasil Investimentos e Participações S.A. Indirect 407 783 CAB Águas de Paranaguá S.A. Indirect - 86,000 Aval Companhia de Águas do Brasil - CAB ambiental Direct - 75,000 Aval GE Olho D’ Água S.A. Indirect 47,996 - Aval GE Boa Vista S.A. Indirect 19,253 - Aval GE Farol S.A. Indirect 25,849 - Aval GE São Bento do Norte S.A. Indirect 43,134 - Warranty CAB – Sistema Produtor Alto Tietê S.A. Indirect - 25,000 136,639 262,971 18Debentures Line of credit Consolidated Average interest (p.a.) Maturity Parent Company 2012 2011 2012 2011 Debentures - 1st issue (a) CDI + 2.50% 2016 234,345 300,298 234,345 300,298 Debentures - 2nd issue (b) CDI + 3.05% 2018 300,578 - 300,578 - Debentures – Companhia de Águas do Brasil – CAB Ambiental (c) 127% CDI 2013 34,744 - - - 569,667 300,298 534,923 300,298 Current liabilities (95,781) (63,046) (61,037) (63,046) Noncurrent 473,886 237,252 473,886 237,252 175 (a) On May 25th, 2010 the Company issued 300 debentures not convertible into shares, unsecured, in an unique series, personal guarantee, for public distribution with restricted placement efforts, which were issued by banks and received by Galvão Participações SA on June 8th, 2010 in the amount of BRL 301,228. The Company capitalizes costs of issuing these debentures in the amount of BRL 4,759 recorded as a reduction of the liability account and will be amortized over the same period of the debentures. The series debentures will only be entitled to payment corresponding to the accumulated variation of the average daily interbank deposits - DI a day, “extra group”, expressed as a percentage per year of 252 days, capitalized by a spread or surcharge, equivalent to 2.5% per year. The nominal value of the debentures and interest will be paid as follows: Amortization: from the 24th (twenty-fourth) month from the date of issue, the debentures will be amortized annually in May 25th of each year; Interests: two annual installments, on May 25th and November 25h of each year; Warranties: - Galvão Engenharia SA is subject to garnishment 99.9% of the shares. - Letter bail in the amount of BRL 300,000 of Galvão Engenharia SA. - Fiduciary assignment of receivables resulting from the following hired: Contract 0800.0060661.10.2 between the Guarantor and Petróleo Brasileiro SA - Petrobras in the amount of BRL 465,587, which payments will be made in future escrow account at Banco Bradesco SA, and Contract No. 0800.0062504.10.2, between the Guarantor and Petroleo Brasileiro SA - Petrobras in the amount of BRL 1,101,431, and payments related to such receivables should be performed in escrow account maintained at the Bank of Brazil SA . (b) On 10th July 2012 the Company issued 30,000 debentures not convertible into shares, unsecured, in unique series, personal guarantee, for public distribution with restricted placement efforts, which were issued by banks and received by Galvão Participações SA on July 31st, 2012 in the amount of BRL 300,000. The Company capitalizes costs of issuing these debentures in the amount of BRL 5,515 recorded as a reduction of the liability account and will be amortized over the same period of the debentures. The series debentures will only be entitled to payment corresponding to the accumulated variation of the average daily deposits Interbank - DI a day, “extra group”, expressed as a percentage per year of 252 days, capitalized by a spread or surcharge, equivalent to 3.05% per annum. The nominal value of the debentures and interest will be paid as follows: Amortization: from 24th (twenty-fourth) month from the date of issue, the debentures will be amortized annually in December 22nd of each year; Interest: 4 annual installments, March 22nd , June 22nd , September 22nd and December 22nd of each year; (c) On September 17th, 2012, the indirect subsidiary CAB Waters Wasteland SA issued 339 debentures not convertible into shares, unsecured, personal guarantee, amounting to BRL 33,900. The remuneration shall be 127% of the variation accumulated average daily rates of DI - Interbank Deposits day, over extra, expressed as a percentage per year of 252 days, calculated exponentially and cumulatively pro rata, by calendar days. The Debentures have maturity of one year, when the par value plus the compensation will be paid. 176 galvão participações Financial statements on December 31, 2012 and 2011 19 Fiscal Obligations Consolidated ICMS payable Parent Company 2012 2011 2012 2011 45,755 5,643 - - IRRF o/Salaries 705 7,506 37 110 IRRF Third parties 191 518 - 12 16,440 13,755 - - 9,020 8,660 - - COFINS payable 42,162 39,843 - - ISS, PIS, COFINS and CSL Retained 16,285 7,482 9 36 Special Installment PAES (RefisII) (i) 1,407 3,074 - - Installment Law 11.941/09 (ii) 1,642 535 - - 41,766 39,035 - - 6,590 2,801 - - 181,963 128,852 46 158 (139,562) (87,141) (46) (158) 42,401 41,711 - - ISS PIS payable PIS / COFINS Other Current liabilities Noncurrent (i) Refers to PIS and COFINS own debts and PIS, COFINS, IR and CSL company Engibrás Comercial Ltda., Incorporated in February 28th, 2005. (ii) Refers to debts of PIS, COFINS, IR and CSL Company J. Ferreira Construction and Engineering Ltda., Incorporated on 18th of April 2007, for which payment is made monthly. During the year 2012, due to an increase in sales of materials of controlled Galvão Engenharia SA, a significant increase in PIS / COFINS and ICMS was payable. 20 Advances from customers Consolidated Parent Company 2012 2011 2012 2011 Norte Energia S.A. 70,939 86,943 - - Petrobrás S.A. 31,142 75,200 - Servicio de Agua Potable y Alcantarillado de Lima – SEDAPAL 11,702 8,776 - - Companhia Paranaense de Energia – Copel (nota 23) 38,945 38,945 38,945 38,945 9,687 12,513 - - 162,415 222,377 38,945 38,945 Other The Company refers to the amount received for the sale of the participation in the indirectly controlled company São Bento Energia, as described in explanatory note 23. In consolidated financial statements refer to amounts received from customers for the purchase of fixed assets, materials production, inventories to be applied in their respective works. 177 21Provisions for contingencies The Company and its subsidiaries are defendants in lawsuits involving labor, civil and tax. To cope to future losses related to these processes was a provision in an amount considered by management and its subsidiaries sufficient to cover losses considered probable. The Company and two subsidiaries classify the risk of loss in lawsuits as “remote”, “possible” or “probable”. The likelihood of loss in these actions, as well as the calculation of the amounts involved, was performed considering the claims of the plaintiffs in the jurisprudence concerning the matters and opinion of legal advisors of the Company and its subsidiaries. The main information processes are thus presented: Labor Civil Tax Total Balance at January 1, 2011 8,355 1,554 307 10,216 Supplement 5,052 - - 5,052 13,407 1,554 307 15,268 Balance at December 31, 2011 Supplement Balance at December 31, 2012 4,449 2,072 - 6,521 17,856 3,626 307 21,789 Contingent liabilities not provisioned Contingent liabilities are not recognized in financial statements in evaluated processes by legal counsel as possible risk in the amount of BRL 56,696 (BRL 73,258 in 2011), for which no provision has been made in view that the accounting practices adopted in Brazil, do not require accounting. 22 Financial instruments Financial risk management Overview The Company and its subsidiaries are exposed to the following risks: • Credit risk; • Liquidity risk: and • Market risk. This note presents information about the exposure of the Company and its subsidiaries for each of the above risks, the objectives of Company and its subsidiaries, policies and processes for measuring and managing risk and capital management. Structure of risk management The Board of Directors is responsible for monitoring the risk management policies of the Company and its controlled companies, and the managers of each area are due to report regularly to the Council on its activities. The risk management policies of the Company and its subsidiaries are established to identify and analyze the risks faced by the Company and its subsidiaries, to set limits and appropriate risk controls, and to monitor risks and adherence to limits. Policies and systems of risk management are reviewed frequently to reflect changes in conditions market and the activities of the Company and its subsidiaries. The Company and its subsidiaries, through their policies and procedures training and management, aims to develop an environment of disciplined and constructive control, in which all employees understand their roles and obligations. Credit risk Credit risk is the risk that the Company and its subsidiaries incurring losses arising from a customer or counterparty, a financial instrument resulting from such failure to comply with its contractual obligations. The risk comes from the accounts receivable and other receivables as shown below. 178 galvão participações Financial statements on December 31, 2012 and 2011 Exposure to credit risk The carrying amount of financial assets represents the maximum credit exposure. The maximum exposure to credit risk at the date of financial statements was: Consolidated Parent Company 2012 2011 2012 2011 Cash and cash equivalents 463,703 245,151 627 2,119 Other investments 173,062 - - - Accounts receivable and other receivables 1,178,951 1,471,127 64,057 199,293 Total 1,815,716 1,716,278 64,684 201,412 (1,398,788) (1,337,128) (627) (155,483) 416,928 379,150 64,057 45,929 Current liabilities Noncurrent The Company and its subsidiaries are currently in the segment of receivables from construction and sanitation. In the construction sector the main mitigation is to work with clients with low credit risk, generally publicly traded companies, often with investment grade ratings made by renowned agencies such as Petrobras - Petróleo Brasileiro S / A. In contracts with public institutions have risk of delay, but there is no history in the Company and its subsidiaries of comprehensive loss of these receivables. In the remainder of cases, where we have risk of receiving these amounts are accrued on our balance. In addition, we have an indicator to keep a balance of contract portfolio not less than 24 months. The Company establishes an allowance for losses on recovery that represents its estimate of incurred expenses with bills receivable and other receivables. The main component of this allowance is item specific loss related to individual exposures, and to a collective loss established for groups of similar assets in respect of losses that have been incurred but not yet identified. The collective loss is based on historical loss rates for similar assets. Segment sanitation key mitigating credit risk are: the public-private partnership contracts whose receivables come from chip customers such as the Basic Sanitation Company of the State of São Paulo - Sabesp contracts concession have direct control of the receivables and the provision of services, in addition, there is supply contracts with forecasts of compensation in case of resignation of the grantor, with a high degree of control over the receivables. Losses from impairment: The breakdown by maturity of receivables at the reporting date for which has not been recognized losses impairment was as follows: Consolidated To mature 2012 2011 1,057,837 1,419,459 Overdue from 1 to 30 days 21,811 16,517 Overdue from 31 to 90 days 20,231 3,211 Overdue from 91 to 120 days 13,212 4,137 Overdue from 121 to 180 days 15,457 5,551 Overdue from 181 to 360 days 15,229 1,071 7,602 8,061 1,151,379 1,458,007 Overdue for more than 360 days The movement in the allowance for losses on impairment in relation to receivables and other receivables during the exercise was the following: Consolidated 2012 2011 Balance at January 1 8,433 5,081 Provision for impairment recognized 8,178 4,472 Amounts written off (823) (1,120) 15,788 8,433 Balance at December 31 179 A provision for impairment is related to several clients of services for water and sewer. Due to their diversity, the subsidiaries use the default history for global recording of this provision, which corresponds to receivables overdue for more than 180 days for the segment sanitation and 360 days for construction that indicate that customers should not be unable to pay their outstanding balances. The Company believes that no provision is required in relation to receivables not overdue. Cash and cash equivalents The Company and its subsidiaries held cash and cash equivalents of BRL 627 and BRL 463,703 in 2012 (BRL 2,119 and BRL 245,151 in 2011), respectively, which represents its maximum credit exposure on those assets. Cash and cash equivalents are held with banks and financial institutions evaluated as low risk by rating agencies.. Other investments The assessment of credit risk is carried by the related party Galvão Administração de Recursos Ltda. (fund manager) together with BNY Mellon Serviços Financeiros Distribuidora de Títulos e Valores Mobiliários S.A (fund manager). It made monitoring the events of interest payments, amortization and maturity of operations, when applicable. In the event of any default in the payment of these events, the financial capacity of the issuer or counterparty is assessed by the Credit Committee of Administrator, where decisions are made for the constitution or not the provision for losses. Warranties The Company’s policy is to provide financial guarantees only to the Group as described in note 17. Liquidity risk Liquidity risk is the risk that the Company and its subsidiaries will encounter difficulty in meeting obligations associated with its financial liabilities that are settled with cash payments or other financial assets. The Company’s approach and its subsidiaries to managing liquidity is to ensure, as much as possible, we always have sufficient liquidity to meet its obligations as they fall due under normal and stress conditions, without causing unacceptable losses or risk damaging the reputation the Company and its subsidiaries. The following is the carrying amount and the contractual maturities of financial liabilities, including estimated interest payments: Consolidated December 31, 2012 Book value Contractual cash flow 0-12 months 13-24 months 25-36 months 37-48 months 49- 60 months 61-120 months Non-derivative financial liabilities Suppliers and other payables Loans and financing Debentures 581,440 581,440 559,616 21,824 - - - - 1,098,625 1,421,015 599,919 98,512 94,552 92,598 84,072 451,362 732,338 146,361 162,728 151,274 134,429 71,697 65,849 2,734,793 1,305,896 283,064 245,826 227,027 155,769 517,211 37-48 months 49-60 months 61- 120 months 569,667 2,249,732 Parent Company December 31, 2012 Book value Contractual cash flow 0-12 months 13-24 months 25-36 months 176,372 176,372 175,189 1,183 - - - - 3,145 3,362 1,824 1,538 - - - - Non-derivative financial liabilities Suppliers and other payables Loans and financing Debentures 534,923 694,903 108,926 162,728 151,274 134,429 71,697 65,849 714,440 874,637 285,939 165,449 151,274 134,429 71,697 65,849 It is not expected that cash flows included in the maturity analysis of the Company and its subsidiaries, may occur significantly sooner or at significantly different amounts. 180 galvão participações Financial statements on December 31, 2012 and 2011 Market risk Market risk is the risk that changes in market prices, such as exchange rates and interest rates have on the results of the Company and its subsidiaries or the value of its holdings of financial instruments. The goal of the management of the Market risk is to manage and control market risk exposures within acceptable parameters, while optimize return. Interest rate risk: The operations of the Company and its subsidiaries are exposed to interest rate indexed to the Interbank Deposit Certificate - CDI, TJLP and TR. Due to the prime rate does not fluctuate materially adopted, the risk of market fluctuations is not significant. Profile On the date of the financial statements, the profile of interest-bearing financial instruments of the Company and its subsidiaries was: Consolidated Company 2012 2011 2012 2011 Cash and cash equivalents 463,703 245,151 627 2,119 Other investments 173,062 - - - Financial assets Liabilities Borrowings Debentures 1,098,625 796,683 29,950 263,697 569,667 300,298 534,923 300,298 Sensitivity analysis of cash flows for variable rate instruments Based on the balance of the debt, the payment schedule and interest rates on loans and financing, the debentures and assets, we perform a sensitivity analysis of how much would have increased (decreased) equity and net income the year by the amounts shown below. Scenario 1 corresponds to the scenario considered most likely in exchange interest at the date of the financial statements. Scenario 2 corresponds to a change of 25% in rates and scenario 3 corresponds to a change of 50% in rates. Separate the effects on appraisal and depreciation rates according to the following tables. Interest rate risk on financial assets and liabilities - assessment of fees: Consolidated Scenarios Elevation of the index by 25% Likely Instruments Elevation of the index by 50% Exposure 2012 Risk % Value % Value % Value 390,011 CDI 7.06% (1,293) 8.83% 6,884 10.59% 13,767 (12,418) Financial assets Financial investments Liabilities BNDES (451,577) TJLP 5.50% (7,603) 6.88% (6,209) 8.25% Finame (105,184) TJLP 5.50% (2,255) 6.88% (1,446) 8.25% (2,893) Promissory note (182,250) CDI 7.06% (3,017) 8.83% (3,217) 10.59% (6,433) Bank credit (224,191) CDI 7.06% (5,480) 8.83% (3,957) 10.59% (7,914) (10,760) CDI 7.06% (138) 8.83% (190) 10.59% (380) (7,627) CDI 7.06% (262) 8.83% (135) 10.59% (269) (569,667) CDI 7.06% (15,666) 8.83% (10,055) 10.59% (20,109) Consumer credit Leasing Debentures (35,714) (18,325) (36,649) 181 Interest rate risk on financial assets and liabilities - depreciation of rates Consolidated Scenarios Elevation of the index by 25% Likely Instruments Elevation of the index by 50% Exposure 2012 Risk % Value % Value % Value 390,011 CDI 7.06% (1,293) 5.30% (6,884) 3.53% (13,767) (451,577) TJLP 5.50% (7,603) 4.13% 6,209 2.75% 12,418 Financial assets Financial investments Liabilities BNDES Finame (105,184) TJLP 5.50% (2,255) 4.13% 1,446 2.75% 2,893 Promissory note (182,250) CDI 7.06% (3,017) 5.30% 3,217 3.53% 6,433 Bank credit (224,191) CDI 7.06% (5,480) 5.30% 3,957 3.53% 7,914 (10,760) CDI 7.06% (138) 5.30% 190 3.53% 380 Consumer credit Leasing Debentures (7,627) CDI 7.06% (262) 5.30% 135 3.53% 269 (569,667) CDI 7.06% (15,666) 5.30% 10,055 3.53% 20,109 (35,714) 18,325 36,649 Sources: CDI curves and TR were constructed with reference rates of the BMF&BOVESPA with the base date of the last day of 2012, and TJLP was based on information from BNDES. Capital management The capital management of the Company and its subsidiaries is to balance the sources of own resources and third, balancing the shareholder return and the risk to shareholders and creditors. The net debt of the Company and its subsidiaries to adjusted capital ratio at year-end is as follows: Consolidated Parent Company 2012 2011 2012 2011 Total liabilities 2,919,135 1,958,802 802,709 623,456 (-) Cash and cash equivalents (463,703) (245,151) (627) (2,119) (=) Net liabilities (a) 2,455,432 1,713,651 802,082 621,337 403,832 410,065 403,832 410,065 0.16 0.24 0.50 0.66 Total equity attributable to controlling (b) Relationship net liability on adjusted capital (a / b) Fair value versus book value Several policies and disclosures of the Company and its subsidiaries require the determination of fair value, for both active and financial liabilities and for nonfinancial. Fair values have been determined for measurement and/or disclosure. 182 galvão participações Financial statements on December 31, 2012 and 2011 Consolidated Book value Fair value 2012 2011 2012 2011 Cash and cash equivalents 463,703 245,151 463,703 245,151 Other investments 173,062 - 173,062 - 1,178,951 1,471,127 1,178,951 1,471,127 1,815,716 1,716,278 1,815,716 1,716,278 Financial assets Accounts receivable and other receivables Total Liabilities Suppliers and other payables Loans and Financing Debentures 581,440 272,004 581,440 272,004 1,098,625 796,683 1,098,625 796,683 569,667 300,298 569,667 300,298 2,249,732 1,368,985 2,249,732 1,368,985 Book values relating to financial instruments in the balance sheet, when compared with values that could be obtained in their trading in an active market or, in their absence, with the net present value adjusted based on the prevailing interest rate in the market, approaching substantially from their corresponding market values. Consolidated 2012 2011 Fair value by means of result Loans and receivables Amortized cost Loans and receivables Amortized cost Financial assets Cash and cash equivalents Other investments Accounts receivable and other receivables Total - 463,703 - 245,151 - 173,062 - - - - - 1,178,951 - 1,471,127 - 173,062 1,642,654 - 1,716,278 - Financial Liabilities Suppliers and other payables - - 581,440 - 272,004 Loans and Financing - - 1,098,625 - 796,683 Debentures - - 569,667 - 300,298 - - 2,249,732 - 1,368,985 Fair value hierarchy The following table presents the financial instruments recorded at fair value using a valuation method, in accordance with CPC 40 (R1) Financial Instruments - Disclosures. The different levels are defined as follows: Level 1: quoted prices (unadjusted) in active markets for identical assets and liabilities; Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (prices) or indirectly (Derived from prices), and Level 3: assumptions for the asset or liability that are not based on observable market data (unobservable inputs). December 31, 2012 Consolidated Level 1 Level 2 Level 3 - 173,062 - Current Assets Other investments 183 23Related Parties Parent and ultimate controlling party The ultimate controlling party of Galvão Participações S.A. is the Empresa Nacional de Participações S.A. Transactions with key management personnel Remuneration of key management personnel In 2012 the remuneration of key management personnel, which includes the Director and the Board of Directors of the Company, totaled BRL 1,423 (BRL 1,361 in 2011), and the Consolidated totaled BRL 16,856 (BRL 11,165 in 2011) recorded in group and administrative expenses include salaries, fees, remuneration variables and direct and indirect benefits. The Company and its subsidiaries have no other source of income, such as post-employment benefits, other benefits long-term benefits or termination of employment contract. Employee Benefits: The Company and its subsidiaries provide its employees with benefits comprising basically pension plan with a defined contribution managed by Bradesco Private Pension, life insurance, medical, dental, and the provision of transportation and meal voucher. The Company and its subsidiaries include in their human resources policies, the Profit Sharing Plan (PPR), and all eligible employees with formal employment relationship. The goals and criteria for defining and distributing the bonuses are agreed between the parties, including unions representing employees, with goals of productivity gains from competitiveness, motivation and engagement of the participants. The Profit Sharing Plan for the year ended December 31, 2012, was not accrued due to lack of premises practical and safe. The amounts related to employee benefits are presented below: Consolidated Parent Company 2012 2011 2012 2011 Meal vouchers 44,067 24,401 125 136 Profit sharing 16,671 15,390 161 40 Health insurance 25,945 20,931 265 173 Private pensions 6,325 5,537 75 197 Mobility aid Other 952 575 - - 9,944 13,038 18 29 103,904 79,872 644 575 Other transactions with related parties The principal balances of assets and liabilities at December 31, 2012 and 2011, as well as the transactions that affected the outcome of the year, related to transactions with related parties arise mainly from transactions with shareholders and related companies of same economic group. 184 galvão participações Financial statements on December 31, 2012 and 2011 CONSOLIDATED Current In accounts receivable and other receivables Other Assets Results 2012 2011 (note 8) (note 8) 2012 2011 506 82 581 - 916 1,546 2,462 1,088 1,088 468 468 - 2,968 1,170 1,049 - 2012 2011 2012 2011 (nota 16) 1,440 1,238 7,686 4,013 (nota 16) 217 - (36) - - 568 31 (622) 26 (628) 16 14,945 248 (632) (612) 2012 2011 2012 2011 (note 8) (note 8) 36,322 27,382 353 64,057 24,188 20,545 1,196 45,929 6,837 6,837 20,545 20,545 2012 2011 2012 2011 (note 16) (note 16) 1,183 1,183 962 962 (622) (16,117) (16,739) (393) (21,379) (21,772) (note 17) 2,000 24,805 26,805 (note 17) 2,000 1,746 3,746 - - Noncurrent In accounts receivable and other receivables GSMP (a) Other Passivo In suppliers and other payables ENOPS Engenharia Ltda. – payables (b) SABESP S.A. (c) Companhia Elétrica Paranaense – COPEL (d) Maestro Holding de Energia Ltda. (e) Galvão S.A. - property rental (f) Other Resultado PARENT COMPANY Noncurrent In accounts receivable and other receivables Galvão Energia Participações S.A. - intercompany loan (g) Galvão Óleo & Gás Participações S.A. – recovery of expenses (h) Other Noncurrent In suppliers and other payables Galvão S.A. - locação de imóvel (f) Galvão Engenharia S.A. - custos com serviços compartilhados (i) Loans and financing CAB Projetos Investimentos em Saneamento Básico Ltda. - loan (j) Galvão Engenharia S.A. – intercompany loan (k) Galvão Finanças Ltda. - loan (l) Assets Results Passivo Resultado 185 On December 21st, 2012, Galvão Engenharia S.A. gave their titles suppliers based on a “private instrument assignment of debt transfer “, transferring the amount of BRL 175,115 to the Company. On December 28th, 2012, occurred an advance for future capital increase of BRL 175,115, which will be converted into 175,115,000 new common shares to be subscribed, paid by the Company until December 30th, 2013. During the year of 2012 the direct subsidiary Galvão Engenharia S.A. assigned receivables accounts receivable with his related party, the Fund Arcturus FDIC Multisegmentos, having incurred expenses of BRL 7,226. (a) Refers to the amount to be paid by the GSMP SA as dividends for the year of 2012 to 5-Vias Participações Ltda. that participates in company to the proportion of 34.44%. (b) Balance payable due to the increase in the shareholding in Shark Sanitation SA, in which the Company acquired 352,500 shares (25% of the shareholding of ENOPS Engenharia S.A.). (c) The granting of loans by agreement entered into on January 19th, 2012 with Águas de Andradina S.A. and Aguas de Castilho S.A. bearing interest of CDI + 1.16% pa. (d) Amount related to contractual obligation to remit funds by Companhia Elétrica Paranaense - Copel, signed with Galvão Participações S.A., to the subsidiary São Bento Energia Investimentos e Participações S.A. in the proportion of 49.9%, of remittances of resources sent by the Company to its subsidiary. (e) Transfer of funds received to enable capital increase of its subsidiary São Bento Energia, Investimentos e Participações S.A.. (f) The Company has a commercial property located at Rua Gomes de Carvalho, 1510 - conjunto 192-19 º andar - Vila Olimpia, Edifício Atrium VI, rented from Galvão S.A. (Group Company). The lease term is 5 years, beginning on September 10th, 2010 and ending on September 10th, 2015. The monthly rent is BRL 53 annually adjusted by variation of the value of the IGP-M. (g) Advance to Galvão Energia Participações S.A. for the purchase of the participation of São Bento Energia S.A. because it is waiting the consent of BNDES for completion of the transaction. (h) Amount related to business expenses Galvão Óleo & Gás Participações S.A. supported by the Company that are being charged to this subsidiary. (i) Rendering of operational services - provided by CSC Galvão Engenharia SA. (j) Refers to the particular instrument of assumption of debt on the intercompany loan agreement signed between the parties on December 6th, 2010 for the Company. (k) Intercompany loan from Galvão Engenharia for the Company for the payment of financial expenses, without incurring interest. (l) Balance of concession of lending made by the Company bearing interest at a remuneration corresponding to the variation accumulated average daily rates for interbank deposits - DI of one day, “extra group”, expressed as a percentage per year of 252 days, capitalized by a spread or surcharge, equivalent to 2.5% per year. 24 NETWORTH (Parent Company) a.Capital The Company’s registered paid-in capital is BRL 312,146 (BRL 327,000 subscribed and BRL 312,093 paid-in, in 2011). It is represented by 327,000,000 (327,000,000 in 2011) registered common shares without par value, belonging to the following shareholders: 2012 2011 235,439,996 235,439,996 Moval Participações Ltda. 58,859,999 58,859,999 Freccia Engenharia Ltda. 32,699,999 32,699,999 Empresa Nacional de Participações S.A. Private Individuals 6 6 327,000,000 327,000,000 186 galvão participações Financial statements on December 31, 2012 and 2011 b. Legal Reserve It is recorded at the rate of 5% of net income for each fiscal year pursuant to art. 193 of Law No. 6.404/76, to the limit of 20% of the capital. c. Reserve for unrealized profits Was formed by management in accordance with art. 197 of Law No. 6.404/76, with the allocation of 50% of earnings after the legal reserve, the establishment of the reserve for unrealized profits, related to a portion of the profit that exceeds the financial achievement after the end of the fiscal year, which will be subject to approval at the next General Meeting. Reserves by 2011 were approved during the year of 2012. d. Special profit reserves It was formed by management in accordance with art. 202 of Law No. 6.404/76, with the retention of accumulated earnings, after the legal reserve and after booking unrealized profits, the establishment of the special profit reserve, which will be subject to approval at the next General Meeting. The reserves of December 31st, 2011 were approved during the year of 2012. e.Dividends The Company’s Bylaws not determine the minimum mandatory dividend, consequently, the Law 6.404/76 determines that it must be 50% of net income, after reserves provision. It was distributed during the year 2012, dividends totaling BRL 79,038, from reserve account of unrealized profits, relative to previous results. f. Put option The Company has a shareholder agreement signed on February 28th, 2012 with the noncontrolling shareholder BNDES Participações S.A. - BNDESPAR on the investment held in the Companhia de Águas do Brasil – CAB Ambiental, of which was granted the option of sale to this noncontrolling shareholder in the case if not conducting a public offering of shares of the Company until 2019. Thus, the consolidated financial statements the participation as non-controlling on the investment in the Companhia de Águas do Brasil – CAB Ambiental was presented on financial liabilities. 25 Net Operating Revenue Consolidated 2012 2011 3,274,575 2,417,928 278,409 142,208 Consulting and management 15,107 12,368 Other income 25,677 - (316,182) (199,657) 3,277,586 2,372,847 Construction Sanitation Taxes on sales and services Revenue from construction contracts was mostly determined with basis on the method of CPM (completed percentage method), ie, the specialized engineers check the stage of completion of the work by a survey of the work carried out (See Note 4 i). The subsidiaries recognize their sanitation revenue by the regime of an accrual basis as it provides operational services and for building works in accordance with the proportion of the stage of completion of the contract. Both linked to the concession agreement services under IFRIC 12 (ICPC 01 R1). 187 26 Expenditures by nature Cost of sales and services Consolidated Personnel costs Contracted services Materials Depreciation and amortization Other Costs 2012 2011 (921,054) (1,021,164) (641,079) (39,620) (216,981) (2,839,898) (571,912) (566,916) (650,669) (20,313) (211,585) (2,021,395) Commercial expenses Consolidated Personnel expenses Commission with collecting agents Other income (expense) 2012 2011 (4,961) (1,688) (2,221) (696) (7,304) (13,953) (2,645) (5,562) Administrative expenses Consolidated Personnel expenses Contracted services Depreciation and amortization Other income (expense) Parent Company 2012 2011 2012 2011 (105,526) (113,354) (9,408) (56,215) (284,503) (157,021) (84,308) (8,625) (70,398) (320,352) (3,056) (1,951) (21) 2,027 (3,001) (6,766) (2,456) (22) (4,566) (13,810) 27 Financial Revenue and Financial Expenses recognized in the PROFIT AND LOSS ACCOUNT Consolidated Financial Revenue Interest received Obtained Discounts Income from Intercompany loans Foreign Exchange variation Other Parent Company 2012 2011 2012 2011 48,138 3,410 59 1,873 9,430 62,910 57,285 2,832 4,768 10,051 2,842 77,778 461 1,377 1,838 998 998 (177,889) (3,710) (2,239) (8,260) (192,098) (143,085) (14,643) (1,173) (10) (6,720) (165,631) (59,928) (1,348) (4,369) (65,645) (43,891) (1,704) (45,595) (129,188) (87,853) (63,807) (44,597) Financial Expenses Interest paid and incurred Expenses with Derivative Offered discounts Foreign Exchange Variation Other 188 galvão participações Financial statements on December 31, 2012 and 2011 28 INSURANCE COVERAGE (not audited) The Company and its subsidiaries adopt the policy of contracting of insurance coverage for assets subject to risks at amounts considered sufficient to cover any losses, considering the nature of its activity. The risk assumptions adopted, given their nature, are not part of the scope of an audit of financial statements, and therefore were not analyzed by our independent auditors. The Company and its subsidiaries adopt as practice to make individual risk analysis for each work. To fully meet these objectives, the Company has in its organizational structure a specific department of risk analysis. Insurance coverages are composed of: Consolidated Insurance coverage Engineering Risk Corporate Risk 2012 2011 809,401 221,012 22,769 817 Guarantee Insurance 625,741 1,118,020 Civil Liability 116,350 31,600 Equity (several risks - Equipment) 190,714 75,912 1,764,975 1,447,361 29 Commitments linked to Concession Contracts a. Commitment to the Grantor Indirectly controlled CAB Águas de Paranaguá S.A. There is a fixed installment in CAB Águas de Paranaguá S.A. corresponding to 15,000 TRA (reference rate of water) and 9,000 TRE (reference rate sewage), monthly until the end of the concession. The reference rate of water is calculated by considering the revenues table (variation in rate) and expenses (variation in operating costs: collection, treatment and distribution) to be submitted by the bidder, and its value limited to BRL 0.35/m³. The reference rate for sewage is equal to 60% of the TRA. In 2012, the amount paid to the Grantor, corresponding to the fixed portion was BRL 604 (BRL 573 in 2011 and BRL 541 in 2010). The reference rates for water and sewer shall be calculated considering the sublease period until 2045. The minimum mandatory payments, calculated based on the TRA December 31st , 2012, will be paid as follows: Fixed portion 2013 2014 2015 2016 Após 2016 708 708 708 708 20,532 Indirectly controlled Águas de Andradina S.A. There are commitments of fixed concession in Águas de Andradina S.A. corresponding to a total of BRL 3,000 to be paid monthly in fixed installments, non-adjustable and in a successive manner in the amount of BRL 125 started from May 2011. In the year ended on December 31st, 2012, the amount paid to the Grantor, corresponding to the fixed portion was of BRL 1,750 (BRL 1,000 in 2011). The remaining required minimum payments will be settled in 2013 for BRL 250. Indirect subsidiary Aguas de Castilho S.A. There is a fixed installment at Águas de Castilho S.A. corresponding to BRL 900, to be paid monthly until the end of the concession in fixed installments, non-adjustable and in a successive manner in the amount of BRL 75 started from the month of March 2011. In the year ended on December 31st, 2012, the amount paid to the Grantor, corresponding to the fixed portion was BRL 150 (BRL 750 in 2011), recorded in intangible assets (right grant award). 189 CAB indireta Cuiabá S.A. There is a fixed installment at CAB in Cuiabá SA, amounting to BRL 140,000, while in 2012 the amount paid to the Grantor corresponding to the fixed amount was of BRL 115,000; from April 2013. It will be paid the amount of BRL 25,000, divided into 24 consecutive installments of BRL 1,042. Indirectly controlled CAB – Sistema Produtor Alto Tietê S.A. The Company has various commitments to services contracts with third parties to ensure operations concession agreement with the Basic Sanitation Company of the State of São Paulo - SABESP. Commitments at December 3st 2012 and 2011 can be well estimated by their nominal values: December 31 , 2012 Service providers (suppliers) Commitments to contracts December 31 , 2011 Service providers (suppliers) Commitments to contracts Future Commitments 12 months 1-2 years 2-5 years Over 5 years 32,930 7,843 9,492 5,803 9,792 Future Commitments 12 months 1-2 years 2-5 years Over 5 years 44,581 14,953 12,246 8,183 9,199 The commitments will be recorded according to accounting regime of competence, when the services are rendered, and shall be paid accordingly to their contractual maturities. b. Arising from variable concession rights Refers to the price of the public service delegation, represented by a variable amount corresponding to a percentage of revenues effectively obtained monthly. In the indirectly controlled company CAB Águas de Paranaguá S.A., this percentage corresponds to 7%, in indirectly controlled Empresa de Saneamento de Palestina - ESAP S.A. it corresponds to 5%, the indirectly controlled subsidiary Saneamento de Mirassol - SANESSOL S.A. it corresponds to 3%, the indirectly controlled subsidiary Águas de Andradina S.A. this percentage corresponds to 3% and in indirectly controlled subsidiary Águas de Castilho S.A this percentage corresponds to 2%. In the indirectly controlled CAB Piquete S.A. is paid to the grantors Power 1.3% of gross sales plus 3.2% to SAAEP (Serviços Autônomos de Água e Esgoto de Piquete) for its activities of regulating and supervising of the public water and sewer services. In 2012, it was paid to the corresponding Grantors of the municipalities, the amount of BRL 2,417 (BRL 2,858 in 2011 and 2,362 in 2010) for the variable concession rights. In the indirect subsidiaries, CAB Alta Floresta Ltda., CAB Pontes e Lacerda Ltda. and CAB Colider Ltda. the amount paid to the grantor corresponds to the monthly water consumption and the corresponding sewage of institutions indicated by the grantor in the concession contract and in the indirectly controlled subsidiary CAB Cuiabá S.A. this amount corresponds to 5%, being that these consumptions accounted for in 2012 the amount of BRL 1,631 (BRL 222 in 2011 and BRL 381 in 2010). c. Commitments relating to concessions In addition to payments to the Grantor, the subsidiaries in 2012 were fulfilling all contractual commitments, including goals to make the investments foreseen in the concession contracts. Such contractual commitments and investments were not subjected to analysis of auditors because it refers to non-financial items calculated by physical targets stated in the contract. d. Fixed assets transferred by the grantor to the grant The accounting practice adopted by the subsidiaries is to not register the assets transferred by the grantor to the grant, however, auxiliary control is maintained with the segregation of the values of assets transferred and the amount related to the delegation of public services (cost, accumulated depreciation and amortization). 190 galvão participações Financial statements on December 31, 2012 and 2011 30 Commitments to the Energy Contracts The subsidiaries of Galvão Energia Participações S.A. have commitments to contracts to purchase wind turbines with third parties to ensure the development and implementation of their projects. The commitments on December 31, 2012 and 2011 may therefore be estimated by their nominal values: December 31, 2012 Service providers (suppliers) Commitments to contracts Upcoming commitments 06-12 months 01-02 years 332,375 332,375 - December 31, 2011 Service providers (suppliers) Commitments to contracts Upcoming commitments 06-12 months 01-02 years 352,747 242,964 109,783 31 Commitments to the oil and gas contracts The subsidiaries of Galvão Óleo & Gás Participações S.A. have a contract whose object is the ship chartering probe to be used in the drilling and/or evaluation and/or completeness and/or maintenance of oil wells and/or gas in Brazilian waters bounded by geographic coordinates according to concession contracts, being the contracts signed with Petrobras S.A. on the 3rd of August 2012. The contract value of the associate Guarapari Drilling BV is BRL 4,964,366, of Itaoca Drilling BV is BRL 5,023,896 and that of Siri Drilling BV is BRL 5,064,191, whose final participation mounts to 10%. The beginning of the contract period will occur when the unit is released by Petrobras S.A., on written notice to the contractor for the beginning of the charter, to be held after the general test of equipment. The start date of the contract must occur before 20/01/2020 (90 months after notification from Petrobras) for the unit of Siri Drilling BV, 01/20/2018 (66 months after notification from Petrobras) for the unit of Itaoca Drilling BV, and 20/07/2016 (48 months after notification from Petrobras SA), for the unit of Guarapari Drilling BV. The resources used to carry out the project are mostly pleaded with the bank BNDES, Brazil, Eksport Finans, Norway, and UKEF, England. 32 Cash Flow Statements – Consolidated The statements of cash flows have been prepared in accordance with CPC 03 R2. a. Cash and cash equivalents Cash and cash equivalents comprise cash available in the Company and balances held by banks b. Fixed assets – consolidated During 2012, the Company and its subsidiaries acquired fixed assets to the total cost of BRL 249,003 (BRL 144,154 in 2011) of which BRL 44,809 (BRL 39,753 in 2011) through financing and leasing. Payments in box BRL 204,194 (BRL 57,274 in 2011) were made for the acquisition of fixed assets. c. Outros investimentos - consolidado The total investments of BRL 173,062, the amount in cash used was BRL 168,716, BRL 4,346 are non-cash items and refer financial income funds temporarily invested will be used to purchase fixed assets. This interest income BRL 4,346 was recorded in the fixed assets is deducted from the borrowing costs eligible for capitalization. d. Investimentos – controladora On February 28th, 2012 the BNDES Participações SA - BNDESPAR acquired interest in the subsidiary company Águas do Brasil - CAB Ambiental in the amount of BRL 120,000, which diluted the Company’s interest and generated a non-cash effect of variation of BRL 37,753 of shareholding composition changes. On December 28, 2012 the Company made an advance for future capital increase of BRL 75,115 for its controlled company Galvão Engenharia SA by assignment of the securities of suppliers based on a “private instrument of assignment debt transfer “, transferring BRL 175,115, non-cash. Other non-cash items totaling BRL 114. 191 During the year of 2012, the indirect subsidiary Galvão Logística, Exportação e Importação Ltda. Distributed as dividends the amount of (BRL 5,499) in a disproportional manner in a non-cash effect to the Company. e. Dividends paid - and consolidated: During the fiscal year of 2012, the Company paid to its shareholders as dividends BRL 79,038, being the amount of BRL 8,038 paid in cash and the remaining BRL 71,000 upon receipt of assignment of rights. 33 Environmental Aspects The facilities of the Company and its subsidiaries consider that their activities are subject to environmental regulations. The Company and its subsidiaries reduce the risks associated with environmental issues, by applying operational procedures and controls with investments in pollution control equipment and systems, as well as believing that no provision for losses related to environmental matters is currently required, based on current laws and regulations. * * * Composition of the Board President Dario de Queiroz Galvão Filho Members Eduardo de Queiroz Galvão José Gilberto de A. Branco Valentim José Rubens Goulart Pereira Luciana Galvão de Andrade Mário de Queiroz Galvão Composition of the Board Chief Executive Officer Dario de Queiroz Galvão Filho Executive Vice President of Corporate Management Eduardo de Queiroz Galvão Director of Planning and Management Edison Martins Director Shared Service Center Frank Adriano Balarotti de Araújo Accountant Emídio Márcio Macedo da Rocha CRC/SP nº 1 SP157889 192 2012 annual report Grupo Galvão Corporate information Grupo Galvão Galvão Participações S.A. GRI 2.1 Board of Directors Dario Galvão Filho Eduardo Galvão José Gilberto Valentim José Rubens Goulart Pereira Luciana Galvão Mário Galvão Planning Board and Management Edison Martins Institutional Relations Guilherme Cunha Vice President of Corporate Management Eduardo Galvão Shared Services Center Frank Araújo Galvão Engenharia Infrastructure Division José Gilberto Valentim Industrial Engineering Division Erton Medeiros CAB ambiental Mário Galvão GRI Galvão Energia Otávio Silveira Galvão Óleo e Gás Participações Leonel Vianna 2.4 Galvão Participações S.A. Rua Gomes de Carvalho, 1.510 - 19º andar Vila Olímpia - CEP 04547-005 São Paulo - SP Tel.: + 55 11 2199 0425 [email protected] 193 Overall Coordination Corporate Communications Team Support QHSE Team Text production Buscato Corporate Information Graphic Design and Layout Adesign Photography Stock photos Galvão Fotocontexto - Eduardo Barcellos, Marcos Peron, Vagner Medeiros Translation CLL Traduções Print Stilgraf We thank all the employees who helped produce this report. FSC The paper used in this material comes from planted forests, renewable sources and follows those standards and norms. GRUPO [email protected]