VEHICLE RETRIEVER VEHICLE RETRIEVER - Jerr-Dan
Transcription
VEHICLE RETRIEVER VEHICLE RETRIEVER - Jerr-Dan
VOLUME 15, NUMBER 1 | MARCH 2006 www.jerr-dan.com An Oshkosh Truck Corporation Company FOR THE HARD-WORKING TOWING PROFESSIONAL TOWING DURING CRISIS PAGE 4 MORE THAN A TROPHY WINNER PAGE16 THE REVOLUTIONARY SIDE LOADING VEHICLE RETRIEVER 10 PAGE Comment BETTER AND BETTER EVERY YEAR W ow! That’s the most appropriate word we can think of to sum up this most recent American Towman Expo. The exhibits, the attendees, the sessions — it just gets better every year. And so do we! The latest introduction we debuted on the show floor was the Side Loading Vehicle Retriever (SLVR). An engineering marvel that’s revolutionizing the towing industry, the SLVR can retrieve vehicles in less than We welcome 45 seconds from the tightest spots. Its unique side your insights lift mechanism into our industry allows the operator to approach a and your vehicle, securely lift and place it on contributions the retriever bed, to our and drive off without every magazine. compromising his/her safety, damaging the retrieved vehicle, holding up traffic or inconveniencing owners of surrounding vehicles. All towing functions are performed from the interior of the cab. And its compact design allows the SLVR to take up only one traffic lane, making it ideal for use on narrow streets the world over. Many of you checked out our new engineering marvel at the show. For those of you that weren’t able to, or want a more detailed look, turn to Page 10-11. Or visit “ ” our website at www.jerrdan.com. The SLVR is scheduled to be available for production later this year. Keep an eye out for more information about the SLVR — we’ll update you soon. Our new Rotator was also displayed on the Baltimore show floor. We continued to gather feedback from you and your responses were overwhelmingly positive. “I want one” and “It’s our next heavy-duty purchase” were two comments we heard frequently. Many of you came to the show with a purchase in mind! We enjoyed speaking to you about our new Rotator and SLVR at the show. See the faces (maybe yours!) of visitors to our booth in our American Towman Expo roundup on Page 20. Keeping in line with introductions, we want to alert you to a new section in this issue’s Run Hard magazine: “Who’s Who?” and “In the Military” on Page 22. Do you have a loved one in the military that you would like to honor? Send us their picture and information and we’d be happy to publish it in an upcoming issue. As always, we welcome your insights into our industry as well as your contributions to our magazine. Jeff Weller President FOR THE HARD-WORKING TOWING PROFESSIONAL Contents 4 JERR-DAN OWNER PROFILE Adapting to a changing marketplace is an absolute necessity for this New Orleans towing company. 6 8 10 12 14 16 18 20 22 SHOW & GO What does your Jerr-Dan look like? JACK’S HEAVY-DUTY The Jerr-Dan quality story. PRODUCT PROFILE The Side Loading Vehicle Retriever. COMPANY NEWS BUSINESS MANAGEMENT Time spent on initial design controls costs. JERR-DAN OWNER PROFILE Even though you’ll see these trucks take home pageant trophies, they are all hard at work on Connecticut roads. COMPANY NEWS What makes Jerr-Dan different? INDUSTRY NEWS American Towman Expo roundup. WHO’S WHO? IN THE MILITARY Our Mission To provide you with timely information about towing and recovery equipment technology, products and safety. “Since 1992” Run Hard is published on behalf of Jerr-Dan Corporation, an Oshkosh Truck Corporation Company, and Jerr-Dan Distributors. Editorial office: 1233 Janesville Ave., Fort Atkinson, WI 53538-0803. Phone: (800) 547-7377. E-mail: [email protected]. Printed in the United States, © 2006 Jerr-Dan Corporation Volume 15, Number 1, March 2006. For Canada: Agreement Number 40064547. RUN HARD VOL.15, NO.1 MARCH 2006 3 Owner Profile TOWING DURING CRISIS ADAPTING TO A CHANGING MARKETPLACE IS AN ABSOLUTE NECESSITY FOR THIS NEW ORLEANS TOWING COMPANY. I Rudy Smith, left, and his brother Ronnie aren’t going anywhere. They are observing the ever-changing New Orleans market and adapting their towing company to serve those needs. 4 RUN HARD VOL.15, NO.1 t is said by many that in times of crisis, the strong persevere. This is certainly the case for Rudy Smith of Rudy Smith Service, Inc. As the owner of one of the largest towing companies in New Orleans, his company has seen its share of crisis, as well as perseverance, in the last few months. Before Hurricane Katrina devastated the Gulf Coast and flooded the city of New Orleans, Smith’s familyowned company employed 32 people and operated with a 24-truck fleet. The 22- by 20-mile metropolitan city of a million people kept the company busy. Business was good. MARCH 2006 Then Hurricane Katrina flooded the city of New Orleans. Business, and life, changed drastically for everyone. Planning pays off Prior to the hurricane landfall, Smith Services implemented a predetermined, and practiced, emergency evacuation plan. The plan required each tower to drive an assigned company truck (with his personal vehicle in tow) to a secure location north of the city. Each driver was familiar with the plan and left with a cash stipend, fuel card and alphanumeric pager. Trucks were equipped with GPS systems. “We are a company that operates by written policies,” explains Rudy Smith, owner. “Hurricanes are common in our area. Our proactive emergency recovery plan protected our trucks from initial storm damage and allowed us to get back into operation quickly.” The company’s office buildings didn’t fare as well. The least amount of damage was to the main office building, which was flooded with 14 in. of water. The other three facilities received 6 to 8 ft. of water. One facility, housing more than 200 stored cars, lost its roof. Despite the devastation to its facilities, the company never stopped towing. “We never lost processing or dispatching abilities,” Smith explains. Before the storm, the company utilized remote dispatching and the capability continued after the storm. The aftermath While the city was closed for three weeks, Smith and his staff set up temporary headquarters in Donaldsonville, Louisiana (60 miles west of New Orleans). As each tower was called back to the company, he was asked to pick up supplies: fuel, generators, building materials and storage containers. “We also fully serviced each truck, knowing we would go into crisis mode when the city was reopened,” Smith recalls. Towers were allowed into the city on September 3 to assist the local utilities. Massive amounts of debris had to be towed away so utility crews could pump water out of the city and rebuild substations to restore power. The process is an ongoing one and as of this writing, 40% of the city still remains dark. Five months after the storm, Rudy Smith Service is operating with a staff of 14 employees. “Almost all of our staff lost their homes,” he explains. “They were forced out of the city and if better-paying jobs were available, they took them.” Speaking of pay, Smith has had to double the wages of all his drivers just to compete with the market. “New Orleans has quickly become one of the most expensive cities in which to live,” he says. “Despite limited housing and supplies, there is no labor Devastation is prevalent in New Orleans and the recovery work is endless. Pictured here, an abandoned car is towed with an HPL 35. In the background, the storage building is one of many that sustained visible storm damage. The damaged streets also make towing challenging. force here. Fast food restaurants are offering a $5,000 signing bonus so imagine what I have to pay towers.” Of the 24 trucks in service before the storm, eight have been placed out of service — not due to damage, but rather nonreplacement decisions. “We have trucks currently waiting on drivers,” Smith says. The trucks the company is utilizing work hard. Towers are working 12-hour shifts on four- to five-day rotations. “Our trucks are running long hours; they aren’t receiving the maintenance they should; they are operating around water, yet they are hanging on. We’re very pleased with our Jerr-Dans.” Smith is optimistic for the future of New Orleans. “I think this city will be part of something special, but it will be a long time before it arrives.” ■ OWNER PROFILE Rudy Smith Service Inc. New Orleans, Louisiana Jerr-Dan Fleet Profile: Wreckers: One HPL 6000 light-duty wrecker; two HPL 35 light-duty wreckers Carriers: Six standard-duty steel rollback carriers, two with a 21-ft. bed/independent lift and four with a 19-ft. bed/wheel lift Services • 24-hour roadside service • Light-, medium- and heavy-duty towing and recovery • Vehicle storage VOL.15, NO.1 RUN HARD MARCH 2006 5 Show & Go What does YOUR look like? Jerr-Dan George Parashis drives this Jerr-Dan Pioneer Series carrier for Bill’s Towing in Novato, California. The carrier sports a 19-ft. aluminum bed and incorporates a 2004 GMC C5500 chassis. Since purchasing the Jerr-Dan, Bill’s Towing receives a lot of calls to transport exotic cars, like Sammy Hagar's car pictured here. The graphics on this Jerr-Dan HPL35 are that of Oregon State University. The truck is owned by Newhouse and Hutchins in Portland, Oregon, and makes regular appearances at Oregon State football games. John Litwak of J. L. Towing in Southwick, Massachusetts, customized his favorite HPL 6000 wrecker with a unique warrior theme. The graphics were completed by Richard Markham Art. The award-winning truck includes a flamed-out broom, air tanks and cones. It has 40 strobes, 110 marker lights, a remote camera, four television screens, a PlayStation and a Kenwood sound system with three amps and 14 speakers. The interior has customized leather seats with the company name engraved into the leather, an undercarriage neon package, wireless tow lights and customized floor mats and mud flaps. David Richard of Dave’s Tow and Transport in Oakham, Massachusetts uses his Jerr-Dan Pioneer Series carrier with 19-ft. aluminum fixed-rail bed for heavy tasks like hauling this 9,700-lb. John Deere JD-350-B dozer. WOULD YOU YOUR RIG P LIKE TO SEE ICTURED HER E? Do you have an image of your Je you’d like to sh rr-Dan rig that are with reader s? Submit your ph otos via: E-MAIL to RunH ard@cy This Jerr-Dan Steel Cougar HPL60 is Wreckmaster equipped and ready for anything the Northwest has to offer. Mounted on a 2005 Ford F-550 chassis, the truck belongs to Chuck Milne at Loop Hi-Way Towing in Gresham, Oregon. 6 RUN HARD VOL.15, NO.1 MARCH 2006 gnusb2b.com (High-res photo s only. Hint: Set yo digital camera to take photos as ur large of a size and as ma ny pixels as po MAIL to Editor, Ru ssible.) n Hard magazin e 1233 Janesville Av Fort Atkinson, W enue, I 53538 In addition to yo ur photo, tell us Jerr-Dan you ha what model of ve why you are su , what model chassis you have bmitting your rig and ! This Jerr-Dan HPL 3500 light-duty wrecker is owned by Dale Mahoney of Mahoney’s Towing in Highland, Indiana. Mahoney’s Towing has been family owned and operated since 1969 and Dale, along with the rest of the crew, takes pride in all their equipment. This wrecker rides on a 2005 Ford F450 XLT chassis. Turnpike Plaza Towing, operated by Martin Petroleum, has been a provider of towing services for the Florida Turnpike for the past 10 years. The towing company handles the towing services for AAA and the Florida Highway Patrol as well as road ranger services for the DOT. Turnpike Plaza Towing has a fleet of 21 carriers and wreckers including this MPL40 on a Ford 550 chassis. David Smith, a tow operator for the company, was nominated for a hero award at the Baltimore Tow Show. Jack’s Heavy-Duty QUALITY STORY THE JERR-DAN A Jack Schrock Heavy-duty specialist “There’s a lot to s you will note, throughout this particular issue of Run Hard we are presenting the quality story at Jerr-Dan and how it consistently benefits the tower. Job shops fabricate one-of-a-kind wreckers. Even though they may all share the same nameplate, literature and appearance, there can be remarkable differences from one to another. For example, when a critical part fails and requires replacement, it is not uncommon to learn that the replacement part does not fit OR do the job. Unfortunately, this is the very nature of “custom” fabrication, for each piece is fitted to the whole and no two “identical” pieces are really . . . identical. the Jerr-Dan quality story that goes well beyond the luster of ” expensive paint. 8 RUN HARD VOL.15, NO.1 MARCH 2006 Be sure to consider the real truth Now, what this means to the buyer is that replacement parts for such wreckers must be adapted (reworked) in the field to fit and operate. This writer knows of several such fabricators who do not even try to provide replacement parts, telling their customers instead to source repair parts either at their local hardware store or blacksmith shop. Taken to a ridiculous extreme, one fabricator provided a piece of metal to prop up the boom to keep it from dropping the load when it leaked down. These are the sorts of things that the buyer must consider when making a purchase — a fancy paint job will just create an illusion of performance and reliability that simply doesn’t exist. Indeed, the fabricated wrecker is often more “massive” in appearance than the manufactured counterpart and usually weighs more too. On a trip to Poland a couple of years ago, I observed a large heavy-duty wrecker from a distance that appeared to be a monster with swing-out stiff legs fore and aft on each side. However, up close and personal, those stiff legs were merely swing-out body panels fabricated of sheet metal, rendering them of little value, except to create the illusion of mass and strength. Ratings reality And we can’t speak to this without once again referring to wrecker ratings because they too can be misleading. As you know, our industry is not regulated, leaving each fabricator or manufacturer free to determine ratings. I remember a time some years ago when we were involved with a state bid for several 40-ton wreckers and had to participate in a trial in order to qualify for the bid. A fabricator-competitor appeared with what looked to be a 16- to 20-ton wrecker and was quickly questioned by the examiner. The representative responded by saying that he could call their shop and they would forward a new nameplate with the necessary 40-ton rating, or any other rating, the state might want. Unfortunately, wrecker ratings can too often be a product of illusion instead of performance. “If it looks big and tough, we’ll give it a high rating,” says one such fabricator. And, even for those that do not conform to the recently enacted SAE voluntary standards, it is important to note the wrecker rating is based entirely on the structural strength of the boom and not on the performance of the total rig. This, of course, invites heavier booms on smaller wreckers as yet another deception that creates the illusion of performance that isn’t there. Hi-tech design Enough already! Let’s talk about Jerr-Dan. In simple terms, we design through a sophisticated computer process (Computer Assisted Design or CAD), which takes the guesswork out of the process and expedites the tentative conclusion. A prototype (test unit) is then handmade and thoroughly tested to verify both performance and strength up to desired values. In the old days, this was destructive testing because the unit was often destroyed before the design could be validated. Today, again thanks to modern computers, we place load cells at critical points which provides data on stresses and possible areas of weakness. Perhaps a redesign is in order and, if so, we go back to the starting point. However, there must be structural limits to everything. We seek to make sure the components are compatible because it makes no sense to have a 50-ton boom lifted by a hydraulic system that fails at well below the boom rating. (Remember, the strength of the chain is measured by the weakest link.) After the design, development and validation testing of a prototype, it is time to document the entire unit and that means preparing detailed engineering drawings for each and every piece and assembly. It is these drawings that Jerr-Dan later uses to make the various components. When we make a piece-part, those parts are made for inventory to support a later assembly process. When we make a piece-part we make dozens, hundreds, and even more. They all go into storage bins to be used to assemble particular wrecker models identical to each other in every way. Producing for quality assurance We do not hand-fabricate a piecepart to fit only one wrecker because that is a throwback to job-shop fabrication discussed earlier. At Jerr-Dan we mass produce pieceparts for quality assurance and cost control, both of which are very important to the buyer. So, if and when you should ever need to replace a piecepart, Jerr-Dan can pull the particular engineering drawing and make a duplicate part that will precisely fit your wrecker, regardless of age. And that alone assures the buyer of consistent performance no matter how old his Jerr-Dan wrecker might be. There’s a lot to the Jerr-Dan quality story that goes well beyond the luster of expensive paint. Verifiable design, testing, manufacturing and production-assembly all translate to predictable performance in the field day in and day out for years to come. You don’t buy a big wrecker to work on. You buy a big wrecker to work for you. But, when you’re ready to hang it all up for fishing in the Bahamas, your Jerr-Dan wrecker will be worth much more than the competition because it continues to do all of these things longer and better than the rest. See ya’ soon! ■ Every Jerr-Dan heavy-duty wrecker is put through a detailed design, testing, manufacturing and productionassembly process that translates into predictable performance. VOL.15, NO.1 RUN HARD MARCH 2006 9 Product Profile SUPERIOR FUNCTIONALITY SIDE LOADING VEHICLE RETRIEVER L ateral design at its best — the Jerr-Dan Side Loading Vehicle Retriever is a lean, mean, get-itdone-in-under-45-seconds recovery machine. Whether it’s towing illegally parked cars from hard-toreach spots or repossessions—45 seconds or less is all it takes for the swift and nimble Side Loading Vehicle Retriever to get the job done. That’s less than 45 seconds to approach a vehicle, securely lift and place it on the retriever bed and drive off without ever compromising the operator’s safety, damaging the retrieved vehicle, holding up traffic or inconveniencing owners of surrounding vehicles. Nothing stops the Side Loading Vehicle Retriever from accomplishing its mission; not even the lack of clearance in the front or rear of the vehicle to be retrieved. Even in the tightest space, it easily zips in to haul off vehicles weighing up to 6,000 lbs. from either side of the truck. Operator security and safety is a top priority with this revolutionary retriever because all towing functions are performed from the interior of the cab. Compact in design and operation, it only takes up one traffic lane, making it ideal for use on narrow streets the world over. A 7-in. LCD screen hooked up to four waterproof cameras aids the operator in lining up the forks with the vehicle for safer and more accurate retrieval. With fork arms that lift the vehicle by the tires, body damage is eliminated, along with the need to enter the vehicle. Best of all, the entire towing process can be videotaped to serve as documentation in refuting damage claims. It’s time to sideline the competition with a smarter, faster, more effective vehicle retrieval system from Jerr-Dan. The new Side Loading Vehicle Retriever gives new meaning to the old expression “time is money.” The speed with which recoveries are performed by this marvel of engineering exponentially increases efficiencies and revenue potential. Do more than you ever imagined — with the new Side Loading Vehicle Retriever from Jerr-Dan. ■ 10 RUN HARD VOL.15, NO.1 MARCH 2 0 0 6 ▼ • • • • ▼ High-strength, lightweight boom assembly for up/down travel • Traverses up and down on mast assembly • Heavy-duty cam rollers and ultra-high compression pads help raise and lower vehicle • Powered by a single vertical mounted 3-stage telescopic hydraulic cylinder • Electrical and hydraulic systems housed within the boom structure Reinforced-strength chassis substructure platform Integrated outrigger/stabilizer system with four vertical mounted hydraulic cylinders on fixed outrigger arms Independent outrigger control for left and right side to adjust to road surface curvature Mast assembly track/guide rail system Fork rests and stops ▼ Front and rear drop arms • Attached to boom structure • Arms spread open to reach around various tire sizes • Most pinned joints employ “no-lube” bearing technology for a long maintenancefree life ▼ Dual-side facing cameras • Mounted on both sets of fork arms for better alignment with wheelbase of vehicle • LCD quad-split screen display ▼ Forklift grade steel fork extension system • Integrated gear rack allows for side-to-side traverse and vehicle retrieval from either side of the truck • Hydraulic powered rack and pinion drive for compactness and efficiency • Steel pads in combination with cam followers provide complete support of forks AGILE, SWIFT ▼ • • • • Heavy-duty single mast assembly for left/right traverse Traverses side-to-side on the chassis substructure by way of heavy-duty flange cam rollers Powered by hydraulic rotary/orbit motor via a rack and pinion gear drive Efficient power utilizing the least number of components Slide pads mounted on mast for improved performance, maintenance and appearance INNOVATIVE DESIGN AND PRECISE ▼ • • • • • • ▼ • • • Hydraulic front-drop arms adjustment Adjustable front arms allow pickup of vehicles with wheelbases ranging from 88" Flange cam followers for forward/aft adjustment High-strength slide pads for reaction support Hydraulic drive system Direct mount PTO/pump hydraulic supply system Eight cylinders and five hydraulic motors Single-function operation at any one time — safer, less complicated operating procedure On/off type DO3, proportional control electro-hydraulic control valves Custom manifolds provide built-in hydraulic locking and relief protection for easier installation and maintenance Compact hydraulic reservoir with return and supply filtration VOL.15, NO.1 RUN HARD MARCH 2006 11 Company News JERR-DAN INTRODUCES FLEXIBLE FINANCING PROGRAM FOR TOWERS Jerr-Dan Corporation and Oshkosh Capital have developed a new financing program, called FlexFinancing, to aid towers in purchasing new equipment. Jerr-Dan’s FlexFinancing loan and lease packages are tailored to individual needs, while providing low rates. In addition, the application process is easy, and streamlined loan documents make the financing process a seamless part of buying a Jerr-Dan carrier or wrecker. “This new financing program gives towers the flexibility and competitive rates to buy equipment when they need it,” says Jeff Weller, Jerr-Dan president. “We’re excited to bring the same flexibility and innovative solutions to financing that Jerr-Dan offers its customers,” says Scott Ney, Oshkosh Capital president. FlexFinancing is available exclusively PIERCE RESPONDS TO HURRICANE Pierce Manufacturing Inc. and its dealer organizations located near the devastation caused by hurricanes Katrina and Rita have responded by providing fire trucks, equipment, food and other emergency supplies to help meet crushing needs in the wake of the two deadly hurricanes. Pierce deployed Contender® brand pumpers to some of the hardest hit areas where numerous fire trucks had been destroyed or badly damaged. The first vehicle to arrive was part of a United States Navy order that was fully outfitted in 36 hours and put to work. “Pierce knows how important it is to communities and first responders to have their equipment up and running to respond to emergencies,” said John 12 RUN HARD VOL.15, NO.1 MARCH 2006 UPCOMING SHOWS Date Show Location City May 11-14 Florida Tow Show Disney’s Coronado Springs Resort Orlando, Florida Date Show May 20-21 New Hampshire Tow & Trade Show Location Chappell Tractor Company City Milford, New Hampshire Randjelovic, president of Pierce Manufacturing. One dealer deployed a trailer filled with emergency supplies to the hardest hit portions of southern Mississippi within 48 hours after hurricane Katrina hit. Discovering damaged and destroyed fire trucks in southern Mississippi, the dealer also deployed a mobile service center to the area, manned by a team of employee volunteers. JERR-DAN IS OFFICIAL RECOVERY VEHICLE OF BRISTOL MOTOR SPEEDWAY Jerr-Dan Corporation has been named the official recovery vehicle of Bristol Motor Speedway. Under the fiveyear agreement, seven new pieces of Jerr-Dan towing equipment will give fans and competitors an added measure of confidence during major race events at the speedway and associated dragway. Known as the “World’s Fastest Half Mile,” the Bristol Motor Speedway is home to NASCAR® Nextel Cup Series, through Jerr-Dan and its authorized distributors. Oshkosh Capital is the financing entity of Jerr-Dan’s parent company, Oshkosh Truck Corporation. Oshkosh Capital offers financing solutions exclusively to customers of the Oshkosh family of brands. For more information, visit www.jerr-dan.com. Busch Series and Craftsman Truck Series events. Jerr-Dan towing and recovery equipment will be used for dozens of major racing events each year at the track. For this year’s events, four Jerr-Dan HPL 6000 wreckers and three 21-foot steel RRSB carriers will be on hand for recovery crews to use. The carriers and wreckers are each mounted on an Chevrolet Model 6500 and 5500 crew cab chassis with Duramax diesel engine and Allison transmissions. Date June 1-3 Show CTTA Western States Tow Show Location Silver Legacy Resort & Casino and Reno Event Center City Reno, Nevada Date Show City June 2-4 South Dakota Professional Tow Association 2006 Tow Show Rapid City, South Dakota Date Show June 3-4 Empire State Towing and Recovery Association Location Ft. William Henry Resort City Lake George, New York Date Show June 16-18 Wisconsin Towing Association Annual Convention Location Chula Vista Resort City Wisconsin Dells, Wisconsin Visit our newly redesigned website at www.jerr-dan.com For wreckers that look better than the vehicles they tow, Jerr-Dan relies on Adhesives. ® Heavy Duty Towing / Recovery Vehicle Photo courtesy of Jerr-Dan: www.jerrdan.com Brawny Trucks with Superb Automotive Finishes A leader in the manufacture of recovery vehicles, Jerr-Dan designs and builds wreckers that set new standards for styling and aesthetics as well as performance. To produce these lightweight, durable, truck bodies with aircraft quality construction, the company uses Plexus Fiberglass Fusion Adhesives on its newest models. Advanced Adhesives Bond Dissimilar Materials With the ability to bond engineered plastics, advanced composites, metals, and dissimilar materials, Plexus Adhesives help designers deliver weight reductions and improved performance without sacrificing strength or rigidity. Revolutionizing Vehicle Design and Manufacture Plexus Adhesives speed and simplify production. They require virtually no surface preparation, eliminate grinding and sanding, cure rapidly at room temperature, and minimize dust and the need for toxic solvents. They produce exceptionally strong bonds with superior flexibility and resistance to impact, fuels and chemicals, temperatures, UV, and cyclic loading. © 2006 Plexus For information, contact: 1-800-851-6692 info @ itwplexus.com www.itwplexus.com Business Management At the Jerr-Dan manufacturing facility, each aluminum/ composite wrecker body panel is pound-for-pound stronger than steel. Designing QUALITY Time spent on initial design controls costs. By Jack Schrock, Heavy-duty specialist W hether it’s widgets, wheelchairs or wreckers, quality, performance and cost are determined long before a product is manufactured and sold. Industry has long been divided into two basic camps: those that seek to provide the highest possible quality at the lowest responsible cost and those that seek to create the illusion of such quality while selling the cheap stuff for the lowest cost. The term quality also means product innovation, design and manufacturing superiority. It’s easy to see that the cheap stuff often doesn’t perform up to expectations and is quickly lost in substandard performance, repair bills, downtime and most importantly, the long-term (residual) value of the equipment. This article is about all of the above. True quality lasts In simple terms, one main difference between a fabricator (blacksmith) and manufacturer is the quality of design, manufacturing and performance throughout daily use. Let’s take this one step further to say that initial quality and lower long-term cost go together like ham and eggs. Too many of us tend to think of total cost as only the initial purchase price and, thus are tempted to look only at cheap stuff, regardless of performance features, maintenance/reliability and resale value. We are driven by price alone, which almost always results in a higher overall cost. For example, Joe, the local pipe welder, works at a nearby plant, but also does fabrication work on a part-time basis. Joe will build you anything he can stick together with a cracker-box welder. If you wanted Joe to build a widget, he would probably 14 RUN HARD VOL.15, NO.1 MARCH 2006 scrounge the needed known components and figure a quick way to stick them together. I remember a fellow who, just like Joe, fabricated auto transport trailers and was great at putting the pieces together, but never took the longer view of developing a new, more efficient design. In fact, he never developed any design; he just copied the other guy. In T&R we call this “polaroid” engineering. In fact, everything he did was fabricated from very rough sketches on butcher paper (or even memory), and the matter of long-term, reliable performance was never considered. Thus, the buyer could not be assured the finished transport would make even a single trip without a failure, much less last a lifetime. That equipment didn’t cost much and was worth even less. There’s another component engineers call “designed obsolescence” — a way of expressing the design life of the widget and its components. Obviously, it makes no sense to have one component last 20 years and another last only three days. The strength of the chain is determined by its weakest link, so engineers seek to select components that are compatible; components that will all last for a specified period of time. Why install tires that cost a couple hundred bucks each on a 30-year-old car that’s having trouble making it to the next stop light? Over the years there has always been at least one manufacturer in the T&R industry that has consistently developed equipment that will wear out several truck chassis before giving up the ghost. In fact, we don’t have to look very hard to find 50-year-old wrecker equipment working everyday. Obviously, the quality of this equipment is supported by its long service life, perform- ance in the field, reliability and higher resale value. Unfortunately, there is a downside — the T&R Industry is nonregulated. Manufacturing quality is left to the individual manufacturer, leaving the consumer to discern the wheat from the chaff. For example, compare the recently introduced Jerr-Dan 60-ton Rotator to the competition in terms of size, reach, stability, features and quality, and you’ll see that Jerr-Dan stands head and shoulders above the rest. But, the comparison goes well beyond the Rotator and we invite our readers to take the “challenge.” Take the challenge At Jerr-Dan we take the matter many miles further down the quality road. Most importantly, we initially design equipment to be better than the best; to offer superior performance features; to be more reliable; to require less downtime for routine maintenance and to recapture a higher percentage of the original purchase price when it’s time to trade. But this takes more development time and money than most are willing to invest. In fact, most even lack the manufacturing capability to produce equipment at this level. Take for example, the composite body used on our medium- and heavy-duty wreckers. This body was developed and introduced before the competition even knew the term. It cost Jerr-Dan big bucks to do so, which is where others fear to go. This body is actually two separate bodies. The first is made entirely of aluminum Materials relate to maintenance Higher-tensile-strength steel is more expensive and not routinely available in the scrap yard, which often supplies the fabricator or job-shop. So, what’s the advantage? First you can get more panels joined together by a bonding matestrength pound for pound with higherrial that flexes with torsional loads, thus strength materials vs. low-tensile strength. eliminating crazy-cracking or body fatigue. With more lower-strength material you Then molded panels and doors are achieve structural strength, but you’re attached with torque screws to the alualso adding more undesirable weight. minum body, providing a finished automoHave you ever checked on the curb tive body appearance with “water-resistweight of a HD fabricated wrecker? That ant” compartments. This composite body is is an interesting trip to the scale house. also pound-for-pound stronger than steel, Using superior components and mateso weight is reduced. Then, there’s the rials, Jerr-Dan has question of an automotive developed a number of finish that lasts longer self-lubricating Some competitors connections that require than the truck chassis. And, doors that open little, if any mainteseek to copy and close with a klunk nance. In terms of supeJerr-Dan in areas (rather than the all-toorior materials, take a familiar rattle/bang). look at the 5-in. pin that that are least So what’s the tangible connects the underlift value of this body over the expensive, but none crossbar to the boom competition? First, it does copy us in the areas mechanism of our M/HD a better job at less weight. wreckers. With literally that cost the Next, forget about rusty hundreds in daily use, tools and chains because not a single pin has big bucks. the compartments are failed, and this is due water-resistant with doors to very expensive that open and close securely, sealing the bushings and pins that are designed to compartments in the process. Automotive close tolerances. quality appearance is for the long term The others use yesterday’s technology because we all realize that a wrecker is a that wears out on a regular basis — this traveling billboard and a direct reflection leads to lost time and expensive repairs. on business. Since there is no crazyThere is so much more than this limitcracking, as in the case of a rigid-welded ed space will allow us to discuss. For body, there is also no rust to streak paint example, Jerr-Dan uses fabricated booms and/or no corrosion to eat away at the on its larger wreckers instead of tubular base metal, so repairing and repainting on steel since superior structural ratings can a regular basis is unnecessary. This saves be achieved at much less weight. But, time and money while keeping your fabricated booms require expensive shop wrecker on the job making money everyday. fixtures, manufacturing time and expense “ ” while tubular steel can be bought from the local warehouse and cut to length. Electrical headaches have been eliminated through the use of watertight control panels and expensive plug-in type connectors instead of cheap butt-splices. Accessory loads are now switched through relays, eliminating the sparking and arcing, self-destructing switches on the control panel. Impregnated graphite sheaves expand as service lines are loaded, which extends the service life of both the wire and sheaves. Jerr-Dan has also developed a tie-back system that lasts beyond stretching a spring that never returns to its original configuration. And rear jacks with swing-away pads and more . . . These are all features that cost time and money to develop, and more time and money to produce, but there is a giant payback to the buyer over the long term. Some competitors seek to copy Jerr-Dan in areas that are least expensive, but none copy us in the those areas that cost the big bucks. Everybody has a purchased winch and service line that will lift a modest load. Everybody has a hydraulic cylinder that will raise or extend a boom. But, that’s where the similarity stops. If you want assured performance with superior features that provide a great return on your investment day in and day out, then shop Jerr-Dan first . . . for that is what we endeavor to do, day in and day out. Remember, cheap stuff actually costs more in the long run because it doesn’t work well, doesn’t last long, requires more maintenance and, yes, when it’s time to bail out, isn’t worth much either. In fact, take the book price on the truck chassis, add $20/cwt and you’ve got the true resale value of the cheap knock-off. It’s entirely your choice. ■ VOL.15, NO.1 RUN HARD MARCH 2006 15 Owner Profile EVEN A WINNER THOUGH YOU’LL SEE THESE TRUCKS TAKE HOME PAGEANT TROPHIES, THEY ARE ALL HARD AT WORK ON CONNECTICUT ROADS. on’t let the pageant-quality custom paint job on these tow trucks fool you — these are working trucks. As a matter of fact, each and every truck owned by Bill’s Service of Stamford Inc. are hardworking towing vehicles. The 32-truck fleet, including light-, medium- and heavy-duty tow trucks as well as service vehicles, are on the go from morning until night, towing a variety of vehicles within a 20-mile radius of Stamford, Connecticut. The trucks, nine of which are Jerr-Dan, are dispatched from one of the company’s three locations in Stamford, Darien or Greenwich. D This HPL 6000 12-ton wrecker, one of three in the company, took second place in the medium-duty class of the American Wrecker Pageant at the American Towman Expo in Baltimore. 16 RUN HARD VOL.15, NO.1 MARCH 2006 All in the family The family-owned towing and recovery operation is currently run by father Bill Parker Jr. and sons Jimmy and Billy III. Bill’s Service is a genuine family-run company too — of the 12-employeestaff, more than three-fourths are related! “We are a close family both in and out of the ‘office,’” says Billy. It’s true too. Spend any time in the bustling Connecticut towing operation and you’ll see for yourself. Uncles and cousins, brothers and sons — they joke, they laugh, they bicker — just like any other family. But before all else (the laughing or the bickering), the towing job always comes first. “You have to love this business to be successful at it,” stresses Bill Jr. “It’s not just a job; it’s our everyday life.” “We’ve been in business since 1950 when my grandfather started towing here in Stamford,” explains Billy. “I grew up at this company, as did my father, brother, uncle and cousins.” Use what works “We’ve relied on Jerr-Dan trucks for as long as I can recall,” says Billy. “They’ve worked very well for us in the field and they also win trophies! We plan to continue incorporating Jerr-Dan trucks in our fleet.” The company’s latest purchase, the HDL 700/350 35-ton wrecker, is driven by Billy. “It handles weight better than our other heavies,” he says. The 35-ton’s wheel lift also makes it a more versatile truck. Many of the company’s older trucks (non-Jerr-Dans) aren’t equipped with wheel lifts. Wheel lifts are a requirement to be on a rotation list, which forces the company to dedicate two older trucks to each list. Inset at right: Billy Parker III is proud of his Jerr-Dan HDL 700/350 35-ton wrecker. He enters it in many tow show pageants; and he wins quite a few! Heavy-duty towing is an integral part of the business at Bill’s Service. This Jerr-Dan HDL 700/350 35-ton wrecker, mounted on 2205 Peterbilt chassis, and MDL 280/110 14-ton wrecker, mounted on a 2000 International chassis, are favorites. The newer trucks with wheel lifts allow just one truck to be dedicated to the list. 24/7 for all the departments and is on call at least 16 days out of every month. Police specialty Bill and his family handle all types of towing, from light-duty towing of the private passenger car to the heavy-duty recovery of a jack-knifed semi. Of the 50 calls the company handles daily, commercial accounts and motor clubs make up a good portion of the business. The company also handles towing for private owners in the area. “We’ve been in business for more than 50 years — everybody knows who we are,” stresses Billy. “Word-of-mouth advertising has worked well for us.” The company supplements with newspaper ads, brochures and calendars. The remainder of the towing/recovery work consists of police towing for local police departments. The company tows A family future “As long as we all keep having children (Billy is expecting his first child later this year), we’ll continue on the familyowned path,” Billy jokes. Seriously though, business is steady for the Connecticut towing company and the future looks bright. Equipment is replaced every three years, and according to Billy, it’s time for a new light-duty truck. Another MPL40 is the most likely choice. “The MPL40 we have now allows us to quickly and safely tow cars in the cramped streets that are so prevalent in our area,” he concludes. “And with the population boom we’ve been experiencing, I see the MPL40 becoming even more valuable to our business.” ■ OWNER PROFILE Bill’s Service of Stamford Inc. Stamford, Darien and Greenwich, Connecticut Jerr-Dan Fleet Profile: Wreckers: One HDL 700/350 35-ton heavy-duty wrecker; one MDL 280/110 14-ton mediumduty wrecker; three HPL 6000 light-duty wreckers; one MPL40 light-duty wrecker Carriers: Three standard-duty steel rollback carriers, two with a 21-ft. bed and one with a 19-ft. bed Services • 24-hour roadside service • Light-, medium- and heavy-duty towing and recovery (specializing in the heavy-duty market) • Full-service repair shop • Vehicle storage VOL.15, NO.1 RUN HARD MARCH 2006 17 Company News Jerr-Dan’s 600-ton press is used to make frame rails for chassis that require stretching. The entire stretch is done in house to eliminate potential finger pointing. What makes Jerr-Dan DIFFERENT ? The key areas of our manufacturing facility By Weldon Wright, Heavy-duty wrecker product specialist A t the Jerr-Dan headquarters in Pennsylvania, it has become a common occurrence to bring prospective customers to our facility and tour them through both the carrier and wrecker plants. As the heavy-duty wrecker product specialist, I customarily perform the wrecker plant tour. As I begin, I usually tell the group that Jerr-Dan shares a number of common manufacturing processes with our competitors (cutting, welding, bending, etc.). However, during the tour I speak about processes unique to Jerr-Dan. For those of you who have not been able to join us on one of our tours, let me guide you on a virtual tour of the Jerr-Dan manufacturing facility. Efficient ordering We are certainly proud of what we do at Jerr-Dan. However, we are most proud of what we do differently. The first thing I point out is that Jerr-Dan has incorporated JIT (Just in Time) strategies in our manufacturing operations. The basic elements of JIT were developed by Toyota in the 1950s and became known as the Toyota Production System (TPS). JIT was firmly in place in numerous Japanese plants by the early 1970s and began to be adopted in the United States in the 1980s. The management philosophy behind JIT is to strive to eliminate sources of manufacturing waste by producing the right part in the right place at the right time. Waste results from any activity that adds cost without adding value, such as moving and storing. JIT also reduces the need for 18 RUN HARD VOL.15, NO.1 MARCH 2006 excess inventory and increases the inventory turnover rate. Product changes can happen more quickly because manufacturers are not strapped by long-term inventories. At Jerr-Dan the primary JIT strategy is the implementation of a KANBAN inventory control and replenishment system. The main advantage of this system is that it bases replenishment on actual usage rather then a forecasted usage such as with an MRP system. The KANBAN card triggers reorders based on real needs and thus “pulls” inventory rather then “pushes” the ordering process. KANBAN enables a more efficient reorder procedure for components involved in the manufacturing process. On the cutting edge We continue to stay on the cutting edge by implementing LEAN manufacturing strategies in 2006. LEAN manufacturing methodologies are proven techniques that have been utilized for years in the foreign automotive industry. Today they are finding resurgence throughout domestic board rooms and factories. The recognized benefits of LEAN are flexibility, agility, efficiency, velocity, and most importantly, a direct link and improved responsiveness to customer needs and expectations. This may seem complicated, and to those not involved in manufacturing it is, but the benefit for you is more predictable deliveries, improved quality and dollars available to add value to your purchase. A virtual tour Continuing with our tour, we enter the manufacturing facility. • Fabrication. Our first stop is the 600-ton press. Among many fabrication functions, this press is used to make frame rails for chassis that require stretching. Unlike our competitors that farm out the frame stretch process, we complete the entire stretch in-house including fabricating new framerails. This assures you not only of receiving a wrecker with the proper rail RBMs, but also eliminating potential finger-pointing between two companies involved in the same process. • Laser cutting. Next we step in to our laser cutting area where we have three high-tech laser operations. Two lasers work 24/7 with “lights out” capability by incorporating an automated material storage and retrieval system. Laser cutting technology is all about quality and precision. Cuts are made with- the unsurpassed success that it has. out distortion and degradation of the • Paint. As we leave the body metal, and the preciassembly area we will walk directly to sion of cuts are to another area unique to the industry — within .005-in. the paint finishing line. repeatability. This The 400-ft. $1.5-million conveyor equates to the differspray paint system represents a significant ence in an aftermarinvestment in our manufacturing operaket fender vs. an tions. This multifunction finishing system OEM fender on a car, allows for painting of each individual in the event of a component of the wrecker. It also transpanel replacement on ports the parts through a conversion wash your body. to remove oils and dirt from the metal. This enhances paint adhesion and elimiShot blast• nates the chance of fish eye in the paint. ing. As we continue After the prime coat and topcoat have through the process been applied, the parts are cured with lane, we come to both infrared and convection to assure the another process unique to Jerr-Dan — solvents have been released, and solvent shot blasting. pop does not occur. Seem sophisticated? Domestic steels are often received with Well it is, and we believe this is the fit excessive scale and rust. To assure the and finish that you should expect from steel is properly prepared, Jerr-Dan ping your investment. blasts parts of various shapes, configuraOh, and by the way, don’t look for this tions and states of completion to ensure a system at the comsmooth surface petitor’s facility necessary for a because that work superior finished is contracted out. product. There are many • Body other interesting assembly and areas in the Jerr-Dan bonding. Our manufacturing facilinext stop is the ty to visit — autobody assembly mated and manual and bonding weld cells, assembly, area. This will Jerr-Dan’s 400-ft. $1.5-million conveyor frame stretch, engimost likely be spray paint system allows for painting of neering and R&D — your most each individual component of a wrecker. each of these areas enjoyable stop shares an important on the tour. piece in the manufacturing process. You will certainly not see this operation However, we would like for you to at competitive facilities, because not only do have the opportunity to experience what they not make a composite body, but they separates Jerr-Dan from all the rest. also do not make their bodies at all. To see Please come visit us and see for yourself the fitting and bonding of the aluminum how the processes we do differently add substructure, and the mounting of the comvalue to your towing investment today posite panels will make you truly underand for years to come. ■ stand why our patented body has enjoyed Testimonials “ The facility was organized and clean. I was impressed by everything about it. I appreciated seeing the entire manufacturing process from start to finish. It was interesting to see a wrecker manufacturerd, starting with raw material and finishing with paint. The laser cutting area was particularly impressive. And the bonding process — the way the body itself was made — was also unique. Mike Bolin ” Bob Bolin’s Wrecker Service St. Louis, Missouri “ The entire plant was very organized in a very logical layout. I enjoyed following a truck through manufacturing, from raw metal to fabrication to paint. The paint booth was fascinating. Basically parts went in one end on a trolley and came out the other end complete. The laser cutting area was also impressive. Precision is important; it means that I don’t have to worry about replacement parts fitting. I know Jerr-Dan parts will fit. Marci Gratzianna O’Hare Towing North Lake, Illinois ” “ Jerr-Dan knows how to treat its customers AND potential customers. While the plant is smaller than competitors’ facilities, it is just as effective. The laser cutter with a rack of different shapes and types of metal was very impressive. Seeing a truck worth of parts go into the paint booth on rolling carts and come out the other end in paint was great. The fact that hidden items like cylinders and wheel-lift end tubes receive complete paint just adds to the Jerr-Dan aspect of quality control. Seeing the outer panels placed over the inside body panels was unique, and the fact all this work is done in-house is awesome. Everyone at JerrDan should be complimented on a great product. I hope to place my second order for a heavy-duty Jerr-Dan soon. Kevin Farthing Waffco Inc. Lake Station, Indiana VOL.15, NO.1 ” RUN HARD MARCH 2006 19 Industry News American Towman Expo More than $100 million in towing business was transacted or influenced on the show floor of this year’s expo. Were you there? G/J Towing displays its 50-ton HDL 1000 in the Jerr-Dan booth The Jerr-Dan crew was in full force at this year’s American Towman Expo, held last year from December 2-4. The show floor included products from more than 170 exhibitors, including the new Jerr-Dan 60-ton Rotator. Jerr-Dan’s newest carrier will revolutionize the towing industry. The Side Loading Vehicle Retriever (shown here in these three photos) can retrieve parked cars from hard-to-reach spots in 45 seconds or less. With production scheduled for this year, watch for more on the new Side Loading Vehicle Retriever. 20 RUN HARD VOL.15, NO.1 MARCH 2006 The MPL40 light-duty integrated wrecker was equipped with a motorcycle attachment at this year’s show. The MPL40 is available with a variety of wheel-grid packages. Gennaro-Jay Angiulo started G/J Towing, Inc. in 1989 with one tow truck. Business took off immediately and two weeks later he realized he needed another truck just so he didn’t lose work! Sixteen years and 70 tow trucks later the folks at G/J Towing and Recovery, Inc. of Revere, Massachusetts, wanted to build the ultimate conventional stick boom tow truck. Knowing that Jerr-Dan’s HDL 1000 is “Best In Class” in reach and lift capacity made the choice simple. After careful consideration and planning as to how they would build their Jerr-Dan 50-ton wrecker, they selected a 2006 Kenworth T-800 cab and chassis loaded with all the goodies. The unit is powered with a 550-hp Cat engine, 18-speed transmission, 20,000-lb. front axle, 46,000-lb. rears under Hendrickson Air Ride Suspension with a com- bined wheelbase of 328 in. The T-800 was mated with a Jerr-Dan HDL 1000 50-ton unit comprised of a 3-stage recovery boom and a CB565 4-stage coach boom dressed with the new 25,000-lb. tire lift. Loaded to the gills with every piece of recovery equipment imaginable, this wrecker is sure to retrieve whatever it is after, all while illuminated with more than 50 LED Tomar strobe lights and dressed with more than 128 sq. ft. of polished stainless steel. For G/J Towing, this behemoth will be used primarily for heavyduty recoveries and accidents. Despite its pageant-quality appearance, the Jerr-Dan is first and foremost a tow truck. It will tow a wide variety of heavy cranes, boom trucks and fire engines that dwarf its smaller siblings. See you at this year’s American Towman Expo on November 17-19, 2006. Who’s Who Who in the industry have you seen out and about? Weldon Wright, Jerr-Dan product specialist, center, with Judy and Jim Stepp of Stepp’s Towing, Tampa, Florida. Ted Negoshian of Negoshian’s Towing, Newton Highlands, Massachusetts, left, John LaMarche, Crawford Truck Sales, Lancaster, Massachusetts, center, and Phil Hammond, Jerr-Dan regional manager. Jeff and Kristie Ripley, Paddack's Wrecker Service Inc., Westfield, Indiana, with Weldon Wright, right. Weldon Wright, center, with Steve Webb of Webb’s Towing, Lakeland, Florida, left, and Jack Russell, Atlanta Carrier & Wrecker Sales, Atlanta, Georgia. Susan Orr from Randy’s Rapid Express, Rancho Cocomunga, California, with Weldon Wright. Bruce Pollock, right, Laser Pipes, Grandview, Missouri, with Denny Buhrman, center, and Paul Saffelle, Jerr-Dan product specialists. DO YOU HAVE A MILITARY THAT LOVED ONE IN THE YOU WOULD HONOR HERE? LIKE TO In the Military We salute Airmen 1st Class Michael Stockslager, who is currently stationed in England. Michael is the son of Mike and Pam Stockslager of Greencastle, Pennsylvania. Mike Sr. is employed at Jerr-Dan as a parts representative. 22 RUN HARD VOL.15, NO.1 MARCH 2006 We at Jerr-Dan want to honor United States mi litary — they ar the men and women of the e pr day. Please shar e your photos wi otecting our country every th us. Su bmit your phot os via: E-MAIL to RunH ard@cy gnusb2b.com (High-res photo s only. Hint: Set yo digital camera to take photos as ur large of a size and as ma ny pixels as po MAIL to Editor, Ru ssible.) n Hard magazin e 1233 Janesville Av Fort Atkinson, W enue, I 53538 In addition to yo loved one’s name ur photo, please supply us wi th your , branch, rank, where they are stationed (if ap propriate) and their relationship currently to you. U.S. & Canada Jerr-Dan Distributor Listing ALABAMA Arab, AL Austin Hinds Motors Inc. 256-586-8161 Ozark, AL Stormins Inc. 334-774-7138 ARIZONA Tempe, AZ Todd Equipment, Inc. 480-557-8633 ARKANSAS Caraway, AR Cars, Inc. 870-482-3614 Pocahontas, AR Ward’s Wrecker Sales & Service 870-248-1000 CALIFORNIA Bell Gardens, CA Tow World Inc. 562-806-9155 Concord, CA Best Equipment 510-569-1288 Fontana, CA Gooding Enterprises, Inc. 909-357-7920 Fresno, CA Valley Wrecker Sales Inc. 559-485-1513 San Leandro, CA Tow World Inc. 510-430-9894 Torrence, CA California Western Towing Equipment 310-787-0208 West Sacramento, CA Riverview International Trucks Inc. 916-371-3110 COLORADO Commerce City, CO Summit Truck Equipment 303-289-3161 DELAWARE Selbyville, DE Danzi Brothers Inc. 302-436-2000 FLORIDA Jacksonville, FL Stover Sales Inc. 904-696-3496 Miami, FL Rechtien International Trucks dba Wreckers Limited 305-888-0111 Riviera Beach, FL Rechtien International dba Wreckers Limited 561-882-9050 Sanford, FL Rechtien International dba Wreckers Limited 407-321-8474 Tampa, FL Atlanta Wrecker & Carrier Sales Inc. 813-626-2144 GEORGIA LOUISIANA NEVADA Gary, LA Southland International of Louisiana 985-876-3000 North Las Vegas, NV McCandless International 702-642-8789 Greencastle, PA Mason Dixon Trucks & Carriers Inc. 717-597-9400 Sparks, NV Silver State International 775-685-6000 Scenery Hill, PA ASCO Enterprises Inc. 724-945-5525 West Bend, WI Bob Fish PontiacCadillac-GMC 262-338-2235 NEW JERSEY Wilkes-Barre, PA Wilkes-Barre Truck 570-823-0144 Windsor, WI Badger Truck of Madison 866-846-0680 Windber, PA GAP Chevrolet 814-467-4596 CANADA Harahan, LA Southland International of Louisiana 504-733-7711 West Monroe, LA Plunk’s Truck Parts & Equipment Inc. 318-388-4460 Smyrna, GA Atlanta Wrecker & Carrier Sales Inc. 770-432-0097 MAINE ILLINOIS MARYLAND Champaign, IL Prairie International 217-352-4187 South Portland, ME Hews Company LLC 207-767-2136 Aberdeen MD JP Chevrolet 410-272-0300 Chicago, IL Chicago International Trucks 708-496-7500 Baltimore, MD Beltway International 410-247-5700 Decatur, IL Prairie International 217-877-8411 MASSACHUSETTS Elmhurst, IL Worldwide Equipment Sales LLC 630-617-9848 Quincy, IL Prairie International 217-222-1518 Springfield, IL Prairie International 217-523-5631 INDIANA Auburn Hills, MI Fallsway Equipment Co. 248-340-2421 Detroit, MI Santoro Inc. 315-526-1300 MINNESOTA Richmond, KY Tebco of Kentucky 859-624-0653 Waddy, KY Peytona Garage 502-829-5263 NEW YORK TENNESSEE Albany, NY P.A. Ruth Automotive 518-456-0356 Rockwood, TN Glenn’s Motors and Auto Parts 865-354-0622 Hornell, NY Elsenheimer Chevrolet 607-324-3330 NORTH CAROLINA KANSAS Burlington, KY Tipton Auto Sales & Parts Inc. 859-689-4222 Orangeburg, SC Smith Services Inc. 803-533-1585 West Hatfield, MA G & S Industrial 413-247-9631 MICHIGAN St. Paul, MN Twin Cities Wrecker Sales 651-488-4210 MISSISSIPPI Brandon, MS Magnolia Wrecker Sales 601-825-6400 MISSOURI Kansas City, MO KCR International Trucks Inc. 816-455-1833 St. Louis, MO Miller Brothers Inc. 314-752-5726 NEBRASKA Omaha, NE Omaha Truck Center 402-935-2442 SOUTH CAROLINA Spotswood, NJ Giancola Motor Car Corp. 732-251-4422 Port Jefferson Station, NY Ramp Chevrolet Inc. 631-473-1234 Muskegon, MI Port City Wrecker Sales 231-773-2001 KENTUCKY Shrewsbury, NJ Circle Truck Center 732-741-3130 Lancaster, MA Crawford Truck Sales Inc. 978-534-1954 Greensburg, IN Hedinger’s Auto Care, Inc. 812-663-7885 Wichita, KS Kansas Truck Center 316-838-3800 Hasbrouck Heights, NJ Nussbaum Sales Corp. 201-288-3885 Clayton, NC Eastern Wrecker Sales 919-553-4038 OHIO Akron, OH Fallsway Equipment Co., Inc. 330-633-6000 Canal Winchester, OH Bob McDorman Chevrolet Inc. 614-837-3421 Toledo, OH ABCO 419-536-6123 OKLAHOMA Claremore, OK Tri-State Wrecker Sales Inc. 918-342-4244 OREGON Lyons, OR Santiam Enterprises 503-859-2793 PENNSYLVANIA Collegeville, PA Mobile Lifts 610-489-1900 Columbia, PA Nussbaum Equipment Inc. 717-684-0189 TEXAS Buda, TX Wrecker Capitol 512-312-5655 Dallas, TX Coker Equipment 214-742-5221 Houston, TX RPM Equipment 281-590-1494 West Allis, WI Badger Truck of West Allis 800-553-1927 Charlesbourg, Quebec Plamondon Camquip LTEE 418-849-7575 Dorval, Quebec Del Equipment Limited 514-684-1760 Edmonton, Alberta Alberta Motor Association 780-430-5520 Mississauga, Ontario H.R. Runciman & Co., LTD 905-625-7222 Moncton, New Brunswick Del Equipment Limited 506-857-4291 Port Coquitlam, British Columbia Del Equipment Limited 604-941-6241 UTAH Salt Lake City, UT Rocky Mountain Wrecker Sales 801-268-8850 VIRGINIA Manassas Park, VA Horton Truck and Equipment 703-530-7800 WASHINGTON Tacoma, WA Northwest Equipment Sales & Service 253-922-7581 WEST VIRGINIA Parkersburg, WV Matheny Motor Truck Co. 304-485-4418 WISCONSIN LaFarge, WI LaFarge Truck Center 608-625-4285 Marshfield, WI Mid State Truck Service Inc. 715-591-2591 Milwaukee, WI Badger Truck Center 414-344-9500 Call 800-926-9666 for information on your nearest authorized Jerr-Dan Distributor. VOL.15, NO.1 RUN HARD MARCH 2006 23 RUNHARD is sent to you compliments of PRSRT STD U.S. Postage PAID Lebanon Jct., KY Permit #246
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