IATA Strategic Partner Guide 2015 - Airlines International | IATA`s

A I R L I N E S I N T E R N AT I O N A L
INTERNATIONAL
IATA STRATEGIC PARTNER SPECIAL 2015
IATA
STRATEGIC
PARTNER
SPECIAL
A guide to aviation
industry suppliers
2015
Headline sponsor
E-JETS
The power within.
Behold the power of 2. As in E-Jets E2, the second generation of our revolutionary
family of 70 to 130-seat aircraft. They offer quantum leaps in economic efficiency,
pilot commonality with current E-Jets, and the appeal of a proven platform. With
reservations now being accepted, it is time for a look inside, where brilliant new
design has the strong power to please. The power to drive brand loyalty.
And to help airlines succeed. We call it the power within.
IATA STRATEGIC PARTNER SPECIAL
CONTENTS
06-07
Quality partnerships: the IATA Strategic Partnerships program
helps bring suppliers’ wide-ranging expertise to the world’s airlines
08-09
10 questions on contracts: a simple yet effective checklist of
10 questions that will help you improve supplier engagement
10-11
The seven stages of a sourcing strategy: a guide to
sourcing success for procurement experts
12-15
Q&A: Find out what role supplier organisations will be playing in
civil aviation’s future development—looking to 2020, 2030 and beyond
16-25
Company profiles: Acumen Aviation, Mainami Kuko Service Company, MTU
Maintenance, Narita International Airport Corporation, OAG Aviation Worldwide
26-54
IATA Strategic Partners: listed by area of aviation expertise
Platinum sponsor
4
FOREWORDS
WORKING TOGETHER
TONY TYLER, Director General and CEO, IATA
A
viation is a team effort. Every plane
are as important today as they were when
that takes off is the result of many
the Strategic Partnerships program began
different organizations working together
in 1990. The community of Strategic Partners
in business partnerships. By doing so based on
now comprises some 400 businesses working
global standards we ensure that flying becomes
alongside the IATA membership to address
ever safer, more efficient and sustainable.
aviation’s most pressing issues—safety, security
This collaboration based on global standards
has been a hallmark of commercial aviation’s
and distribution among them.
As the program marks its 25-year milestone,
first century. And for the past 25 years IATA’s
I want to extend a hearty thank you to our
Strategic Partnerships program has been an
Strategic Partners for their many contributions.
important platform for industry cooperation.
We share in a commitment to innovation and
This includes transformational initiatives such as
value creation to make aviation an ever safer,
the Simplifying the Business program, which is
more secure, efficient and sustainable industry.
helping to improve the passenger experience
I hope that this guide will serve as a valuable
while boosting industry efficiencies. With that as
resource, providing helpful insights into the
background, I am very pleased to introduce our
breadth of expertise that exists within the
first IATA Strategic Partner Special.
Strategic Partnerships program and opening
The opportunities for effective collaboration
new doors for opportunities to work together.
AVIATION EVOLUTION
JOHN GRANT, Executive Vice President, OAG
F
or every part of the aviation industry the
both current and future customer needs. We
supply chain has become increasingly
continuously shape our products for the next
fragmented and complex as we meet
set of customer requirements and support
the increasingly personalised needs of our
many other suppliers in the wider supply chain
customers and consumers.
logistics process.
At OAG we have been part of the industry
Change is one of the few constants in
supply chain for more than 80 years and
our industry. That change drives creativity,
constantly have to evolve as a business to
efficiency and growth in our industry; it also
meet those changing demands. Where once
creates much of the excitement and passion
a monthly schedule was required, we now
that surrounds travel.
provide real-time dynamic schedule changes
In that context, the work of IATA and other
to many customers; with more airlines, more
trade associations in shaping requirements,
aircraft, more schedules and growing traffic
specifications and formats has been central
demand that task has required considerable
to the success of the aviation industry and all
investment and a deep understanding of
partners in the wider supply chain.
5
IATA STRATEGIC PARTNER SPECIAL
QUALITY PARTNERSHIPS
The IATA Strategic Partnerships program helps bring
suppliers’ wide-ranging expertise to the world’s airlines
represented a vast reservoir
of technical knowledge.
BUILDING RELATIONSHIPS
In 1990, IATA and
Aviation is a challenging business where
nine founding members
success is greatly influenced by the quality and
(Accelya, Amadeus, ARINC,
scope of the partnerships between airlines and the
GE Aviation, IER, Nordisk,
wide range of businesses that support them.
SITA, SNCF, and Unisys)
Since 1990, the IATA Strategic Partnerships program has
joined forces to create
offered a unique avenue to convert suppliers’ expertise into
the Strategic Partnerships
industry progress. More than 350 participating companies
(SP) program. Focused
benefit from timely access to important developments being
on only a few strategic
pioneered by IATA and its members.
areas, its objectives were
Strategic Partners are the only non-airline businesses to
to pool resources and
have the opportunity to attend the IATA AGM and network
expertise, support IATA
with the CEOs and top managers of our 240 member airlines.
and its initiatives, and
I urge you to investigate the potential of this unique program
assist in the development,
and forge new and effective partnerships for a safer, more
implementation and
profitable and more sustainable aviation industry.
promotion of industry
standards.
TONY TYLER, Director General and CEO
International Air Transport Association
Today, SP has grown
into a community of
more than 350 partners
I
worldwide, sharing
ATA, the International Air Transport
ideas and collaborating to improve
Association, is the trade association for the
aviation practices and technology. This
world’s airlines, representing some 240 airlines,
forward‑thinking program focuses on more
or 84% of total air traffic. We support many areas
than 30 areas of involvement, covering a
of aviation activity and help formulate industry
comprehensive range of industry activities.
policy on critical aviation issues. We do this
Members contribute to the efforts of more
with a unique global approach rooted in some
than 100 work groups and task forces. This
seven decades of history.
collaborative force has greatly enhanced
A quarter of a century ago, there was little
the quality of IATA standards over the
formal dialogue between the airline industry
years. Initiatives developed in conjunction
and its service providers on the issue of setting
with Strategic Partners have delivered
vital industry standards. IATA recognized the
countless operational efficiencies and safety
untapped potential, given that suppliers
enhancements for airlines. Strategic Partners
6
STRATEGIC PARTNERSHIPS
have also benefited, receiving intelligence on
who lead them. They gain a deeper
key opportunities by participating in workgroup
understanding of how to best serve the industry.
and taskforce discussions. Creating a forum for
And they can translate this feedback into new
cooperation has been a win-win solution for all
products and services to help customers by:
stakeholders.
IATA and its Strategic Partners continue to
work together to forge a stronger future for the
air transport industry.
The IATA Strategic Partnerships program is an
opportunity to have a stake in shaping the air
Meeting airline CEOs and other senior
executives on a regular basis
Broadening contacts with other international
thought leaders and decision-makers
Staying abreast of industry trends
Positioning themselves as a supplier of choice
transportation industry’s future.
The program allows partners to contribute
Membership in the IATA Strategic
to the development of innovative solutions
Partnerships program provides much more
to industry challenges and priorities, get an
than taking part in various work groups, gaining
insider’s view of the industry’s strategic plans
firsthand insight into airline priorities and
and play a role in their implementation.
benefiting from exclusive access to
IATA Strategic Partners can expect to drive
important developments.
policy and effect real change. They help to
lower the industry’s impact on the environment,
improve the passenger experience, increase
airline and airport efficiency, reduce travelchain costs… the opportunities are as big as
the challenges we face! Partners can:
Help define the industry’s roadmap for
innovation
Contribute to standards improvement
Members of our
Strategic Partnerships
program will become
influential key players in
their field of expertise
and development
Have a voice at the decision-making table
Be an active part of new solutions
development and delivery
The program also provides opportunities for
partners to raise their profile with potential new
clients and position your company as a supplier
of choice to the aviation industry. In addition,
A key success factor for any business is the
partners are recognized as valuable supporters
quality of its professional networks. The IATA
of IATA and the air transport industry, giving
Strategic Partnerships program provides an
them an edge over the competition.
invaluable platform for members to collaborate
with other aviation leaders on mutual concerns
and emerging issues.
We provide unique forums where partners
can share ideas and information, strengthen
strategic business connections and shape
industry standards affecting your products and
services. Strategic partners hear about the
needs of airlines directly from the executives
Tangible benefits include:
Use of the IATA Strategic Partnerships logo
on your website, business card, etc
Listing in the IATA Strategic Partnerships
online directory
Posting of your press releases on the
IATA Strategic Partnerships website
Your articles published in the quarterly
IATA Partner Brief.
7
10
IATA STRATEGIC PARTNER SPECIAL
QUESTIONS
TO ASK
ABOUT
CONTRACTS
Misaligned expectations are the number-one
cause of commercial disputes. To set up and
manage supplier engagements—whether vendor
or contractor—can be tough, especially because
some suppliers are much better at bidding than
they are at delivering the contract.
How do you get the information you need
to ensure a successful supplier engagement?
Here’s a simple but effective checklist of
10 questions that will help you improve your
colleagues’ approach to supplier engagements.
8
CONTRACTS
1
2
3
4
5
Do you know what
you are buying? Admit
you are not (always) a
technical expert, so get
the supplier to explain their
value in business terms.
Are the responsibilities
clear (who, what,
why and when)? Be
clear on obligations
and liabilities (you might have
some too).
‘Misaligned
expectations
are the
number‑one
cause of
commercial
disputes’
7
Are responsibilities
to report progress
clearly stated (so
there are no surprises)?
Ask the supplier to define
management information
in their proposal.
8
9
10
How is the supplier’s
performance
monitored? Is
everything on track
to ensure delivery? How
do you know?
Has the supplier
explained how the
deliverables are going
to be achieved?
Did you ask for a method
statement or plan?
What will success
look like? Are the
criteria, such as
timing, quality
and cost, clear in the contract
or statement of work?
What does the
supplier need from
you? Dependency
on the buyer can be
a useful excuse for failure for
some suppliers. Clarity is key.
If it is not
clear to your
company’s
procurement
team, how can it be clear to
the supplier? This is more a
Are deliverables
question for the stakeholder
linked to acceptance
than for the supplier. The
prior to payment?
‘it’ refers to the complete
You need to define
procurement—including the
and jointly agree what is
statement of work, pricing,
acceptance (agreed before
contracts, obligations
the contract award).
and liabilities, the whole
6
relationship in fact.
What happens if
things go wrong?
Always ask
(big‑spend, strategic)
STEPHEN ASHCROFT is a
suppliers for their risk register
procurement coach at
(they have got one, right?).
Brian Farrington
9
IATA STRATEGIC PARTNER SPECIAL
THE SEVEN STAGES OF
A SOURCING STRATEGY
A guide to sourcing success for experts in all sectors
T
he first step in a successful sourcing
itself. Stakeholders at all operating units
strategy is to consider your company’s
and physical locations would need to be
spend. This will help establish which areas
identified. The five key areas of analysis are:
need immediate attention.
Total historic expenditure and volumes;
To begin, divide the total corporate spend
into categories that relate to supplier markets,
Expenditure categorised by commodity and
sub-commodity;
and then further divide those categories by
Expenditure by division, department or user;
business units or locations. Identify each supplier
Expenditure by supplier;
within each business unit.
Future demand projections or budgets.
This kind of diagnostic will provide you
with a spend map by category. These spend
STEP TWO: SUPPLIER MARKET ASSESSMENT
categories should then be classified according
Concurrently run supplier market assessment
to competitiveness in the supplier marketplace
for seeking alternative suppliers to existing
compared with how important they are to the
incumbents. Understand the key supplier
organisation. This
results in a spend
category matrix
that will help direct
the team towards a
potential sourcing
strategy for each
marketplace
‘Once diagnostics are
complete, the business must
decide which categories to
address immediately’
category.
dynamics and
current trends.
Prepare ‘should-cost’
information from the
major components
of the key products.
Take a view on the
The Kraljic portfolio
key suppliers’ sub-tier
purchasing model (see matrix, right) plots
marketplace, and analyse for any risks, as well
categories as strategic, leverage, bottleneck
as opportunities.
and routine. Once diagnostics are complete,
the business must decide which categories
STEP THREE: PREPARE A SUPPLIER SURVEY
to address immediately and which to delay.
This survey is to assess the capability and capacity
For those categories that need immediate
of the market to meet your requirements. It
attention, follow this seven-step guide.
enables you to assess at an early stage whether
your proposed project is feasible and can be
STEP ONE: UNDERSTAND THE SPEND CATEGORY
delivered by the identified supply base. The key
The sourcing team needs to understand
aim here is to encourage the right suppliers with
everything about the spend category
the right structure to respond to you.
10
SEVEN STAGES
STEP FOUR: BUILDING THE
HIGH
STRATEGY
Developing the sourcing strategy
1. How competitive the supplier
marketplace is
Armed with the supplier
information, you can build the
competitive landscape in the
supply marketplace. This can help
demonstrate the ‘size of the prize’
SUPPLY RISK/CRITICALITY
will depend on:
to alternative suppliers.
2. How supportive your
Bottleneck products
Low profit impact
High supply risk
High sourcing difficulty
Strategic products
High profit impact
High supply risk
High sourcing difficulty
Long-term contracts
Executive visibility
Routine products
Low profit impact
Low supply risk
Low sourcing difficulty
Low level visibility
Transactional focus
Leverage products
High profit impact
Low-supply risk
Medium level visibility
Focus on price
competitveness
organisation’s users are
To mobilise support for the category
sourcing strategy, it is vital to
communicate all the benefits and overcome
evaluation criteria to the supplier responses.
any potential risks.
Compare outcomes in terms of total value or
3. What alternatives exist
implementation cost differences. Departments
If a competitive approach to sourcing isn’t a
directly affected can be brought into the final
viable option, it’s worth considering collaborating
selection process. Senior executives should
with suppliers to: reduce complexity and increase
be briefed on the final selection, to gain their
productivity; create corroborative process
approval and also be given the rationale
improvements to reduce costs; and change the
behind the decision, to prepare them for any
way the relationship is structured.
potential calls from disappointed suppliers.
STEP FIVE: RFX REQUEST FOR…
STEP SEVEN: COMMUNICATE WITH WINNERS
Where a competitive approach is used a
Once the winning supplier(s) are notified they
request for proposal or bid will need to be
should be invited to participate in implementing
prepared (‘RFP’, for example). This will define
recommendations. For incumbents, there will
and make clear the requirements to all
be a communication plan that will include any
prequalified suppliers. It should include product
changes in specifications, improvements in
or service specifications, delivery and service
delivery, and service or pricing models.
requirements, evaluation criteria, pricing
For new suppliers, a communication plan has
structure, and financial terms and conditions.
to be developed that manages the transition
Once the RFP is sent out to all suppliers,
from old to new at every point in the process.
make sure they are given enough time to
Being able to demonstrate that performance
respond. Follow-up messages should also be
matches, or is superior to, that of the former
sent out to encourage a greater response.
supplier will be vital during this sensitive time.
It is also important to capture the intellectual
STEP SIX: SELECTION
capital your sourcing team has developed
This is about selecting and negotiating with
during the seven-step process so it can be used
suppliers. The sourcing team should apply its
the next time that category is sourced.
11
IATA STRATEGIC PARTNER SPECIAL
Q&A
What role will your
organisation be
playing in civil
aviation’s future
development –
looking to 2020,
2030 and beyond?
We asked six of our
sponsors to respond
12
Q&A
PAULO CESAR SILVA
BRIAN STAPLETON
President & CEO, Embraer
Director Airlines & Airports,
Commercial Aviation
HomingPIN
Over the past decade,
The number of airline
I believe Embraer has radically altered the
passengers globally is predicted to reach four
aviation landscape with its family of 70 to
billion in 2017. Air travel has become cheaper
120‑seat E-Jets. We created a whole new
and more accessible, and competition has
category of aircraft that has proven to be
made the airlines work harder for your business
instrumental in getting the right balance of
by providing enhanced airport and inflight
capacity and frequency in markets that cannot
products and ancillary services to make your
economically support larger airplanes. That has
journey easier and more enjoyable.
been a transformational change. You need only
However, despite airline and airports’ best
look at the names and number of airlines that
efforts, checked-in bags are still mishandled
have made our E-Jets a cornerstone of their fleets.
and passengers continue to mislay and lose
What can we expect in the next decade and
beyond? As regional economies grow, fueled by
global commerce and rising personal income,
their personal property—and when it happens
vacations and business trips can be ruined.
We have seen the trend towards self-service
a natural consequence is greater connectivity
and the success enjoyed by airlines in getting
in regional and international networks. Another
passengers to help themselves—reservations,
logical outcome is an increase in average
check-in, home-printed boarding passes and
aircraft size. Both commercial turboprops
now home-printed bag tags. We at HomingPIN
and regional jets have grown in capacity.
see this as a key strategic pillar for airlines in
The emergence of the 70 to 120-seat aircraft
the evolution of customer service delivery and
segment, and the subsequent dominance of
customer service recovery strategies.
jets at the upper end of that seat range, suggest
Passengers are now equipped with personal
that the trend will continue. In fact, we’re
computing power, via wifi-enabled devices
already planning for it. Our new E195-E2 can be
such as tablets and phones, thereby allowing
configured with a comfortable 132-seat layout
the airline industry to redesign airport processes
and will be in service later this decade. By the
and services, which gives the passenger
end of the 2020s, as single-aisle narrow-bodies
more control and influence over the service
get larger, Embraer jets could also increase in size
experience. The passenger of the future will
and capacity. Those airplanes will be transporting
demand more value, influence and control over
passengers in 2030, 2040 and beyond.
their journey experience—HomingPIN is well
The success of E-Jets is testament to nearly
positioned to support this move, as well as the
five decades of innovative aircraft design. We’ll
need to empower airport staff toward proactive
continue to innovate in the decades to come.
service recovery.
embraercommercialaviation.com
www.homingpin.com
13
IATA STRATEGIC PARTNER SPECIAL
DAVID TIBBLE
MAKOTO NATSUME
Executive chairman,
President & CEO,
Mercator
Narita International
Airport Corporation
If there was ever a tipping
point in the cargo world, it’s now. Legacy
While IATA forecasts the number of air travelers
cargo systems are near breaking point, with the
will continue to grow and will reach 7.3 billion by
weight of years of fixes now compromising their
2034, the Japan CAB estimates the volume of
functionality, usability, and, most importantly,
air traffic in the Greater Tokyo area to be almost
their ability to maximize revenue.
one million aircraft movements a year in around
But we see airlines now ready to change
2030, exceeding the combined total capacity
the way they operate, approaching systems
of Tokyo’s two airports—Narita and Haneda—in
investment differently and placing less emphasis
the early 2020s. We are now working closely
on their cost and more focus on the impact
together with our government to study
of those systems on the business—in terms
feasibilities for further capacity expansion of the
of revenue optimization, time to market,
airports, including construction of new runways.
compliance with industry requirements, and
At the same time, competition among major
ease of use. And there’s no longer an insistence
airports in the region is becoming more and
on ownership and development of IT assets,
more intense. Under the Open Skies framework,
but rather an understanding that third-party
airlines may freely choose an airport where
providers can produce solutions.
they want to base their operation, and it means
And there’s another sea change in the
industry—an understanding that the air cargo
more opportunities for airports.
In such circumstances, improved efficiency
industry doesn’t operate alone. We see the
of operation and enhanced customer
market now demanding an integrated solution
experiences represent an important key to
linking air cargo, ground handling, freight
survival and success. I believe that IATA’s Fast
forwarding, and warehousing with other modes
Travel and Smart Security Programs are two
of transit—shipping, rail, and trucking. In effect,
of the leading challenges to achieve further
the industry is now saying “we are not alone”.
growth of the industry.
Mercator’s strategy is to respond by:
Offering an attractive economic construct
Safety and security will always remain at the
top of our priority list. One hundred per cent
that compares favorably with the ownership of
risk‑free air travel may not be a reality just yet, but
legacy systems
technologies will continue to evolve, introducing
Investing in an integrated end-to-end solution
new and revolutionary innovations. Narita
Delivering technology as a service, further
looks forward to working together with its airline
eliminating the cost and hassle of managing
partners and other stakeholders to contribute
operational transactions.
further to the growth of our aviation industry.
www.mercator.com
14
www.narita-airport.jp
Q&A
PHIL CALLOW
YAN MENG
CEO, OAG
CEO, Weihai Guangtai
When OAG first published
Weihai Guangtai has
scheduled airline timetables
been adhering to
back in 1929, the average flight between
a customer‑oriented approach since its
Chicago and St Louis was less than 119 minutes
establishment. Looking ahead to 2020, 2030 and
and some 257 miles. Today the longest flight
beyond, customers will have more challenges in
in our database covers some 8,576 miles and
improving efficiency with airport operations and
takes nearly 17 hours.
seek environmentally sustainable development.
Those early schedules came to us by post
As a major supplier in the worldwide GSE market,
and the timetables were updated once a year,
Weihai Guangtai is ready to address these
with handwritten notes. Today we receive such
challenges and offer a one-stop personalized
data digitally every second of every day, and
service to meet specific operational needs.
supply information immediately to every part of
the aviation industry.
By 2020 Asia will be the heart of the aviation
industry and China right at the front of that
growth. It is likely that, in capacity terms at least,
To address the above-mentioned
challenges, Weihai Guangtai is optimizing its
existing products and will further expand the
product line in three orientations:
1. Multi-functions: two or more operation
seven of the largest airports in the world and half
functions will be combined in one single product
of the world’s top 10 airlines will be in Asia. Would
to improve operation efficiency and make it
we seriously have imagined that 10 years ago?
easier for equipment management.
By 2030 we could even see the world
2. Electrification: environmentally sustainable
shrinking. Pioneers are part of aviation and we
electrified ground support equipment will play
are already experimenting with faster, higher
a prominent role in the years ahead. Weihai
travel. The possibilities for supersonic, high
Guangtai took the lead in investing in green GSE
density, high altitude commercial services are
since 2008. Our products and package solutions
already being discussed and developed in
for airport energy conservation have received
laboratories around the globe. In 2030 we may
very positive feedback from end users.
once again see average flight times falling,
3. Miniaturization: more customized products
distances increasing—and perhaps even in a
will be launched to meet the demand of
low-cost model.
the forthcoming rapid growth of the general
Whatever happens, OAG will be collecting,
checking, and distributing the data to everyone
who needs the information; that’s part of our DNA.
Now what is the three letter code for the
Deneb Star. . .
www.oag.com
aviation market outside North America.
The market for civil aviation is expected to
soar in the next 10 to 20 years. Weihai Guangtai
is the ideal supplier for customers who are
looking for a one-stop service.
www.guangtai.com.cn
15
PROFILE: ACUMEN AVIATION
ACUMEN AVIATION
CONTACT DETAILS
Suite 1236, 77,
Sir John Rogerson’s Quay,
Dublin 2, Ireland
NEW BUSINESS
MC Aviation Partners
CONTACT
Orix Aviation
[email protected]
CLIENTS
Philippine Airlines
Regional One
+353 1 6499051
Avolon
SMBC
[email protected]
AWAS
Standard Chartered—
www.acumenaviation.in
BBAM
Pembroke
KEY PERSONNEL
CIT
Alok Anand, CEO
Embraer
Patrick Toner, Managing
ICBC
Director
KFW
AREAS OF INVOLVEMENT
Aviation asset
management services
Aircraft pre-purchase
inspection
Aircraft technical counsel
and advisory
PRODUCTS AND SERVICES
Technical asset
Aviation risk assessment
Aircraft engine
management
Technical records
management services
management—ADEPT
Aircraft records
management
WHY WORK WITH US?
At Acumen Aviation we are successful at
records review, engine management, and
placing the horse ahead of the cart. Always.
aircraft repossessions. ADEPT is our solution
And this philosophy has made us the preferred
towards a prudent technical records
service provider for aircraft asset management.
management. ADEPT is a web-based software
Based in India, Ireland, and the USA, Acumen
Aviation is a young team of skilled professionals
supporting aircraft lessors, OEMs, MROs, and
that makes records management efficient,
flexible, and easily scalable.
As new-age aviation technical consultants,
airlines. On any given day at Acumen, our
we are driven by technology to ensure our clients
technical asset management team is engaged
have real-time visibility into the status of their fleet
in varied projects such as pre-purchase
across the globe. To experience the difference,
inspection, aircraft deliveries, re-deliveries,
write to us at [email protected]
17
PROFILE: MAINAMI KUKO SERVICE COMPANY
MAINAMI KUKO
SERVICE COMPANY
CONTACT DETAILS
+ 81 3 3796 6632
[email protected]
NEW BUSINESS
CLIENTS
CONTACT
Wide range of domestic
[email protected]
and international airlines
KEY PERSONNEL
Hiro Minami, Director
YEAR ESTABLISHED
1952
NUMBER OF STAFF
300
PRODUCTS AND SERVICES
Refuelling service
Sales of oil products
Sales of aerospace equipment
Total aviation support service
WHY WORK WITH US?
There is more to refuelling than you may think. It
professionally trained and our refuelling vehicles
requires considerable experience and extensive
are state of the art. Mainami Kuko Service can
training to achieve high safety levels at all times.
be relied on to reduce cost of delays and risk of
In our 60 years of refuelling history we have
accidents by providing an unparalleled level of
received many awards, including an Award of
aircraft refuelling.
Excellence for causing no delays. Our safety
records are proven, our refuelling staff are
Never content solely with past achievements,
we eagerly seek greater challenges.
19
MTU – Maintaining
your power
pair
Fu l l r e t y f o r
ili
c a p a b 0 G r ow t h
9
E
G
the
At MTU Maintenance, we believe that customized and alternative solutions bring the
most benefits. As one of the world’s leading MRO providers for commercial engines,
we aim to reduce MRO costs while maximizing asset value. With class leading repair
technologies and decades of expertise, customers are increasingly taking advantage of
MTU’s ever growing service portfolio. We offer more.
www.mtu.de
PROFILE: MTU MAINTENANCE
MTU MAINTENANCE
CONTACT DETAILS
NUMBER OF STAFF
CLIENTS
Muenchner Strasse 31
Approx 4,000 worldwide
Air Canada
30855 Langenhagen
ANNUAL TURNOVER
China Southern Airlines
Germany
KEY PERSONNEL
Leo Koppers, Vice President
Sales and Marketing
1,381.8 million (2013)
JetBlue Airways
NEW BUSINESS
LATAM Airlines
CONTACT
US Airways
[email protected]
YEAR ESTABLISHED
1979
AREAS OF INVOLVEMENT
Maintenance, repair
and overhaul
Engine leasing
PRODUCTS AND SERVICES
Commercial aero engine
MRO services
Integrated engine
leasing solutions
Asset and material
Parts and accessory repairs
management
WHY WORK WITH US?
MTU Maintenance, a business division of MTU
of innovative high-tech proprietary EASA/
Aero Engines, is one of the world’s leading
FAA-certified repairs, which are marketed as
providers of commercial engine maintenance
MTUPlus repairs. Integrated engine leasing
services. By providing customized and
options, along with a compelling choice
alternative solutions over the engine life cycle,
of individually tailored services, ensure
airlines benefit from reduced MRO costs while
cost-effective and efficient solutions for
at the same time maximizing their asset value.
its customers: from MTUPlus Engine Trend
MTU’s engine portfolio covers more than 20
Monitoring, LRU management, 24h AOG
types in various thrust classes, ranging from
service, on-site support, and on-wing repairs up
small turboprop engines to the largest jet
to Total Engine Care (TEC®) packages for all
engine ever developed, the General Electric
engine types in its portfolio. MTU Maintenance
GE90-110B/-115B. Besides OEM repairs, MTU
operates a global network of facilities and
Maintenance has developed a broad range
representatives offices across all continents.
21
PROFILE: NARITA INTERNATIONAL AIRPORT CORPORATION
NARITA INTERNATIONAL
AIRPORT CORPORATION
CONTACT DETAILS
Keikoh Nakadome, Senior Vice
NAA-Bldg, Narita Airport,
President, Airport Operation
Narita-City, Chiba
Tokuhisa Takano, Senior Vice
282-8601, Japan
KEY PERSONNEL
President, Airport Business
NEW BUSINESS
CONTACT
[email protected]
CLIENTS
YEAR ESTABLISHED
All Nippon Airways
Makoto Natsume,
1966 (Established as airport
Japan Airlines
President and CEO
authority)
Delta Air Lines
Kenichi Fukaya, Senior
1978 (airport opened)
United Airlines
Executive Vice President
2004 (privatized)
Jetstar Japan
Masaki Saida, Executive Vice
President, Corporate Planning
NUMBER OF STAFF
83 other airlines
680 (NAA)
Kenji Hayashi, Senior Vice
ANNUAL TURNOVER
President, Airport Development
JPY 167 billion (NAA Group)
AREAS OF INVOLVEMENT
AGM
Airport development
Baggage Infrastructure
Group
PRODUCTS AND SERVICES
Development and operation
Passenger experience
of Tokyo, Narita International
Airport
WHY WORK WITH US?
Narita International Airport is Japan’s premier
in the process of constructing a dedicated
and primary gateway, which processes almost
terminal for low-cost carriers, due to be opened
50% of the nation’s international traffic.
on 8 April 2015.
As we strive to expand the airport’s capacity
Meanwhile, Narita became part of open-skies
towards a targeted 300,000 annual movements
in summer 2013. With our plans to upgrade and
in fiscal 2014, new routes are being developed
create a broad and diversified network featuring
and new airline partners are joining. New
both short and long-haul routes operated by
destinations—both international and domestic—
low-cost as well as full-service carriers, Narita is
are being added to Narita’s network. To meet
in a solid position to build on its status as one of
the wide range of aviation demands, we are
East Asia’s key international gateways.
23
Schedules
Flight Status
Analytics
Cargo
Traveller
Essential data
you can trust
Comprehensive,
reliable, real-time
and historic data
Advanced
intelligence to drive
your business
Business critical
cargo data
solutions
Accurate global
travel planning
tools
Worldwide Schedules and
Flight Status information
from one single source.
Choose OAG for the most comprehensive
and up-to-the minute aviation data.
oag.com
PROFILE: OAG
OAG
CONTACT DETAILS
450 Capability Green, Luton,
Beds, LU1 3LU UK
YEAR ESTABLISHED
1929
CLIENTS
United Airlines
NUMBER OF STAFF
China Airlines
+44 1582 695050
131
Airport Authority Hong Kong
[email protected]
ANNUAL TURNOVER
Sydney Airport
www.oag.com
$32m
Mott MacDonald
KEY PERSONNEL
Phil Callow, CEO
John Grant, EVP
NEW BUSINESS
masFlight
CONTACT
Concur
[email protected]
FlightAware
Nenad Mihajlovic, CIO
Atlanta CVB
Caroline Mather,
Wego
Marketing Director
PRODUCTS AND SERVICES
Flight schedule data
Aviation analytic tools
Market analysis
Flight status data: real-time
and historical
WHY WORK WITH US?
OAG is the only single source provider of
to Google. Every 10 seconds a flight is
schedules, traffic, and flight status information,
updated on the OAG system, while each
using this to deliver accurate, comprehensive
month 99.6% of all schedules are updated
and up-to-the-minute aviation data and
and over 21 million flight status updates are
expertise. It is best known for its airline schedules
processed; equivalent to 715,000 each day.
and flight status databases, which hold future
This aviation data—unrivalled in its accuracy
and historical flight details for over 900 airlines
and comprehensiveness—feeds the world’s
and more than 4,000 airports. OAG has been
global distribution systems and travel portals.
trusted and respected within the industry
Underpinned by these databases, OAG has
for more than 80 years. OAG’s specialist
developed a suite of market-leading digital
teams collect and aggregate live data into
products, combining powerful software with
easily accessible digital databases that are
data you can trust. Flagship products include
not only used by individual customers, but
OAG Analyser, OAG Dynamic Flight Schedules,
by global brands from Rolls Royce through
and OAG Flight Status Alerts.
25
1
IATA STRATEGIC PARTNER SPECIAL
AIRCRAFT
PRODUCTION
Sponsored by
EMBRAER
executive, and defense and security markets.
John Slattery, Chief Commercial Officer
It has 19,000 employees and had sales of
[email protected]
Wembraercommercialaviation.com
T+55 (12) 3927 1000
AAv. Brigadeiro Faria Lima, 2170, 12227-901
USD 6.23 billion in 2013. Its commercial branch
São José dos Campos, SP, Brazil
pioneered the development of commuter and
regional turboprops and jets. Today, nearly 1,800
commercial aircraft are flying with over 100
airlines. More than 1,100 of its family of E-Jets
are flying with some 65 airlines from 45 countries.
Embraer is the world’s leading manufacturer
The E-Jet design is unique. Operators have
of commercial jets up to 130 seats, and one
discovered tremendous versatility with the family.
of Brazil’s top exporters. In addition to its
In addition to traditional regional roles, Embraer
headquarters in São José dos Campos, just east
E-Jets are flying with low-fare, scheduled charter
of São Paulo, it has offices, industrial operations,
and mainline airlines. The global success of the
and customer service facilities in Brazil, China,
E-Jets program is testament to Embraer’s 45-year
France, Portugal, Singapore, and the USA.
history of developing innovative products that
Founded in 1969, Embraer designs, manufactures,
continually adapt to the dynamic commercial
sells, and leases aircraft for the commercial,
aviation environment.
26
AIRCRAFT PRODUCTION
AIRBUS
Wwww.airbus.com
BOEING COMPANY, THE
Wwww.boeing.com
BOMBARDIER AEROSPACE
Wwww.bombardier.com
EMBRAER
Wwww.embraer.com
MITSUBISHI AIRCRAFT
CORPORATION
Wwww.mrj-japan.com
27
2
IATA STRATEGIC PARTNER SPECIAL
BAGGAGE
SERVICES
Sponsored by
HOMINGPIN
unique, matching to the owner is achieved as
Brian Stapleton, Director Airlines & Airports
soon as the UIS is entered into the baggage
[email protected]
Wwww.homingpin.com
T+353 87 356 8333
AThe Old Mill, Haslers Lane, Great Dunmow,
tracing system, and the owner is contacted by
Essex, CM6 1XS, United Kingdom
text and email. HomingPIN gives the airlines a
new source of passenger data as both routing
and baggage details are available from a single
source. Baggage tracing can now be expedited
in seconds rather than days. Managing and
HomingPINs are strong, small and aesthetically
processing mishandled baggage and mislaid
pleasing baggage loops, or asset labels, for
property is now easier. Passengers can now
mobile phones, passports, wallets, cameras,
manage some of the service recovery process,
laptops etc, with a Unique Identifier Service (UIS)
thus saving time and costs. Property and
code that matches to a passenger’s contact
baggage found anywhere in the world can be
details such as an email or mobile phone
reported online at www.homingpin.com. The
number. The UIS integrates into airlines’ baggage
owner receives the finder’s contact details and
tracing systems and has been developed in
initiates contact. All HomingPIN products can be
conjunction with IATA. Since the UIS code is
branded to your requirements.
28
BAGGAGE SERVICES
AMADEUS IT GROUP
ULTRA ELECTRONICS
Wwww.amadeus.com
AIRPORT SYSTEMS
W www.ultra-as.com
ARINC
W www.arinc.com
VANGUARD ID SYSTEMS
W www.vanguardid.com
BAGS
W www.MakeTravelEasier.com
ZAFIRE AVIATION
SOFTWARE
DS TAGS GROUP
W www.zafire.com
W www.dstags.com
HOMING PIN
W www.homingpin.com
INVIDO GROUP
W www.invidogroup.com
LYNGSOE SYSTEMS
W www.lyngsoesystems.com
NAVITAIRE
W www.navitaire.com
NETTRACER
W www.NetTracer.aero
SIEMENS
W www.siemens.com/airports
SITA
W www.sita.aero
SKY ASSIST
W www.skyassist.com
TOYO KANETSU
SOLUTIONS W www.tksl.co.jp
29
3
IATA STRATEGIC PARTNER SPECIAL
CARGO
Incorporating e-cargo, cargo standards,
unilt load devices, cargo XML
Sponsored by
BISA TECHNOLOGIES (HONG KONG)
by Citibank Hong Kong, Mass Transit Railways,
Allan Hui, Managing Director
multi-storey car parks, and other prestigious
[email protected]
Wwww.bisa.com.hk
T(852) 2423 0600
A1102, Trans Asia Centre, 18 Kin Hong Street,
supply chain companies, particularly in cold
Kwai Chung, HK
chain sectors. With insight gained from being
a IATA CWTAG member, BISA is developing
solution and products for locating and tracking
unit load devices and baggages in the airport.
It has an RFID tag system customized for locating
Bisa was found in 2004 as a solution provider and
and tracking the dollies and tractors working in
RFID hardware manufacturer based in Hong
the vast airport area, indoor and outdoor, that
Kong with manufacturing facilities in China. It
does not require frequent maintenance. It is
is a strategic partner of IATA, GS1 Global and
a robust module with embedded solar panel
Logistics Supply Chain Management of Hong
and GPS facilities. It can be used for locating
Kong. With its innovative vision and strong
passengers, enhancing security, broadcasting
interest in the concept of the ‘Internet of Things’,
message, commercial advertisement
Bisa has embedded various sorts of sensors into
applications and even for check-in and
its RFID system since 2006. Its products are used
boarding processes.
30
CARGO
ACCENTURE
W www.accenture.com/afls
CARGOFLASH INFOTECH
W cargoflash.com
GLOBAL LOGISTICS SYSTEM
(HK) CO
W www.glshk.com
ACCOUNTING CENTRE
OF CHINA AVIATION
CARGONAUT
W www.cargonaut.nl
W www.travelskyholdings.net
HANS INFOMATIC
W www.hansinfomatic.com
CHAMP CARGOSYSTEMS
ACL AIRSHOP
W www.champ.aero
W www.aclairshop.com
ADVANCED COMPOSITE
STRUCTURES
CHEP AEROSPACE
travel-transport-hospitality-
SOLUTIONS
solution.htm
W www.chep.com/aerospace
W www.acsinvents.com
HONG KONG AIR CARGO
CONEX
AIRPLANE-EQUIPMENT
HEXAWARE TECHNOLOGIES
W www.hexaware.com/
W www.conex.net
TERMINALS
W www.hactl.com
& SERVICES
W www.aes-services.de
CRIMSONLOGIC
W www.crimsonlogic.com
IBS SOFTWARE SERVICES
W www.ibsplc.com
AIRWORLD SERVICES
W www.airworld.aero
DESCARTES SYSTEMS GROUP
W www.descartes.com
INFOSKY TECHNOLOGY CO
W www.infosky.com.cn
BISA TECHNOLOGIES
(HONG KONG)
W www.bisa.com.hk
BOEING COMPANY, THE
W www.boeing.com
DEUTSCHE BANK
W www.db.com
DGM SUPPORT
W www.dgmsupport.com
BRITISH
DOKASCH AIR CARGO
TELECOMMUNICATIONS
EQUIPMENT
W www.bt.com
JBM ASSOCIATES
W www.jbmpayne.com
JETTAINER
W www.jettainer.com
KEWILL
W www.kewill.com
W www.dokasch.com
LIFECONEX
BRUSSELS AIRPORT
COMPANY
ENVIROTAINER
W www.envirotainer.com
W www.brusselsairport.be
MERCATOR
EUROPEAN CARGO SERVICES
CARGO COMMUNITY
NETWORK
W www.ccn.com.sg
W www.lifeconex.com
W www.mercator.com
W www.ecsams.nl
NIIT TECHNOLOGIES
W www.niit-tech.com
31
IATA STRATEGIC PARTNER SPECIAL
NORDISK AVIATION
VCARGO CLOUD
PRODUCTS
W www.vcargocloud.com
W www.nordisk-aviation.com
WEB CARGO
PALNET GMBH AIR
W www.webcargonet.com
CARGO PRODUCTS
W www.palnet-acp.com
WORLDWIDE INFORMATION
QUICK INTERNATIONAL
W www.winwebconnect.com
NETWORK (THAILAND)
COURIER
W www.quickintl.com
ZACARÍAS MORENO
(FRIGOCONTAINER)
SATCO
W www.satco-inc.com
ZODIAC AIR CARGO
EQUIPMENT
SENSITECH
W www.sensitech.com
SINO-DANGEROUS
GOODS TRANSPORTATION
CONSULTANT
W www.chinasdg.cn
TAIWAN FYLIN INDUSTRIAL
W www.fylin.com.tw
TELAIR INTERNATIONAL
W www.telair.com
UNISYS CORPORATION
W www.unisys.com/
transportation
VAN RIEMSDIJK
ROTTERDAM (VRR)
W www.vrr-aviation.com
32
W www.zodiacaerospace.com
4
ENGINES
ENGINES
Incorporating engineering
and maintenance
Sponsored by
ENGINE ALLIANCE
most fuel-efficient, most reliable engine for the
Nathan Hicks, Director,
A380. In addition, the EA offers flexible service
Marketing and Communications
options and the largest global support network.
[email protected]
Wwww.enginealliance.com
T+1 (513) 243-2000 Engine Alliance/GE Aviation
+1 (860) 565-4321 Engine Alliance/
GP7200 engines currently power A380 fleets at
Pratt & Whitney
Air France, Korean Air, Qatar Airways, and the
world’s largest A380 operator, Emirates. The
engine is also slated to power Etihad Airways,
Transaero Airlines and Air Austral.
A411 Silver Lane, MS 129-79, East Hartford, CT
06118 USA
The Engine Alliance makes the GP7200 engine
for the Airbus A380. The EA is a 50-50 joint
venture of GE Aviation and Pratt & Whitney.
Built upon the successful GE90 and PW4000
families, the GP7200 engine incorporates
advanced technologies to make it the quietest,
33
IATA STRATEGIC PARTNER SPECIAL
A J WALTER AVIATION
FLYHT AEROSPACE
PRICEWATERHOUSECOOPERS
Wwww.ajw-group.com
SOLUTIONS
Wwww.pwc.com/us
Wwww.flyht.com
ACUMEN AVIATION
Wwww.acumenaviation.in
REGIO LEASE
FRANKE CARE SYSTEM
Wwww.regiolease.com
MIDDLE EAST
AERCAP
Wwww.www.fcs-me.com
Wwww.aercap.com
FUJISTU
AIRBUS
Wwww.fujitsu.com
Wwww.airbus.com
HEICO AEROSPACE
AIRCASTLE
Wwww.aircastle.com
ALPHA STAR AVIATION
SERVICES
Wwww.alphastarav.com
BOC AVIATION
Wwww.bocaviation.com
CORPORATION
Wwww.heico.com
IAI ISRAEL AEROSPACE
INDUSTRIES
Wwww.iai.co.il
MITSUBISHI AIRCRAFT
CORPORATION
Wwww.mrj-japan.com
BOEING COMPANY, THE
Wwww.boeing.com
MTU AERO ENGINES
Wwww.mtu.de
BOMBARDIER AEROSPACE
Wwww.bombardier.com
NAVTECH
Wwww.navtech.aero
CFM INTERNATIONAL
Wwww.cfm56.com
ORACLE CORPORATION
Wwww.oracle.com
CHINA MINSHENG
BANKING CORP
Wwww.cmbc.com.cn
PANASONIC AVIONICS
CORPORATION
Wwww.panasonic.aero
CIT AEROSPACE
Wwww.cit.com
PRATT & WHITNEY
Wwww.pratt-whitney.com
EMBRAER
Wwww.embraer.com
34
ROLLS-ROYCE
Wwww.rolls-royce.com
5
FINANCE
FINANCE
Incorporating EMD/e-services,
financial services, industry
taxation, revenue accounting,
risk management and insurance
ACCELYA
ALPHA STAR AVIATION SERVICES
W www.accelya.com
W www.alphastarav.com
ACCELYA KALE
AMADEUS IT GROUP
W www.accelya.com
W www.amadeus.com
ACCOUNTING CENTRE OF CHINA AVIATION
AVIATION SERVICES (IRELAND)
W www.travelskyholdings.net
W www.ASI-revenue.com
AIRBUS
W www.airbus.com
AIRCASTLE
W www.aircastle.com
AIRPAS AVIATION
W www.airpas.com
BOC AVIATION
W www.bocaviation.com
BOEING COMPANY, THE
W www.boeing.com
CFM INTERNATIONAL
W www.cfm56.com
35
IATA STRATEGIC PARTNER SPECIAL
CHINA MINSHENG
BANKING CORP
MTU AERO ENGINES
WIRECARD TECHNOLOGIES
W www.mtu.de
Wwww.cmbc.com.cn
MUNICH RE
CIT AEROSPACE
Wwww.munichre.com
NAVITAIRE
DEUTSCHE BANK
Wwww.navitaire.com
Wwww.db.com
NIIT TECHNOLOGIES
ESCORT
Wwww.niit-tech.com
Wwww.soft-escort.ru
RELATE INTERNATIONAL
INDRA
ISO SOFTWARE SYSTEME
SUTHERLAND GLOBAL
W www.sutherlandglobal.com
W www.lek.com
W uatp.com
SERVICEKARTEN
Wwww.airplus.com
MARSH
MAUREVA
Wwww.maureva.com
MERCATOR
Wwww.mercator.com
MIAMI TECHNOLOGY
GROUP INC (MIATECH)
Wwww.miatech.net
36
More than 18,000 corporate
customers
Licensed issuer of own,
cobranded or white-label
payment instruments
end-to-end infrastructure,
including the requisite
licenses for card and
WILLIS
W www.willis.com
Wwww.marsh.com
D-85609 Aschheim
Provides companies with an
UATP
LUFTHANSA AIRPLUS
www.wirecardbank.com
T +49 89 4424 1680
AEinsteinring 35
More than 1,600 employees
SERVICES
L.E.K. CONSULTING
E [email protected]
Wwww.wirecard.com
About Wirecard:
RYAN
Wwww.ryan.com
Wwww.isogmbh.com
and Transportation
Wwww.relateinternational.net
Wwww.indracompany.com/
airlines
Jörg Möller, Executive Vice
President, Travel
Wwww.cit.com
account products
Listed on the Frankfurt
Securities Exchange
WNS NORTH AMERICA
(TecDAX, ISIN DE0007472060,
W www.wns.com
WDI)
6
FLIGHT OPERATIONS
FLIGHT
OPERATIONS
Incorporating aircraft recovery, paperless
aircraft operations, meteorological
Sponsored by
NAVTECH
Aeronautical Charts—both paper and
Aleksandra Kulik, Marketing Manager
electronic versions of aerodrome and enroute
[email protected]
Wwww.navtech.aero
T+1 (519) 747-1170 x290
A295 Hagey Blvd, Suite 200, Waterloo, Ontario,
charts, created from a pilot’s perspective for
N2L 6R5, Canada
ease of use.
Aircraft Performance—performance
calculations and airport obstacle database for
optimized calculations to maximize payload by
decreasing fuel usage, wear and tear on the
Navtech Inc is an international, leading global
provider of flight operations solutions, serving
aircraft, and crew workload.
Crew Planning—used by over 40,000 airline
more than 400 airline and aviation service
professionals each month to build pairings and
customers. Navtech’s product suite includes:
bid for and create schedules that lower overall
Navtech Flight Plan—a customizable flight
crew costs while increasing crew quality of life.
planning solution that outputs optimum routes
Navigation Data—accurate and customizable
and fuel consumptions to reduce airline
data that can support a wide range of aircraft
operating costs, increase productivity, and
and helicopters and adheres to EUROCAE ED76/
maximize safety.
RTCA DO 200A requirements.
37
IATA STRATEGIC PARTNER SPECIAL
and electronic), navigation
AIRBUS
Wwww.airbus.com
INMARSAT
Wwww.inmarsat.com
data, flight planning, aircraft
performance software, and
crew planning. With more
AMS SYSTEMS ENGINEERING
Wwww.aircraft-recovery.co.uk
JEPPESEN
Wwww.jeppesen.com
than 400 customers, Navtech
maximizes efficiency, reduces
costs, and ensures compliance
BOEING COMPANY, THE
Wwww.boeing.com
KUNZ GMBH AIRCRAFT
with complex national and
EQUIPMENT
international safety regulations
Wwww.kunz.aero
for customers.
BOMBARDIER AEROSPACE
Wwww.bombardier.com
LUFTHANSA SYSTEMS
Wwww.LHsystems.com
PRATT & WHITNEY
Wwww.pratt-whitney.com
CAE
Wwww.cae.com
MALABAR INTERNATIONAL
Wwww.malabar.com
PRONAL
Wwww.pronal.com
CERTAS ENERGY UK T/A
GULF AVIATION
Wwww.gulfaviation.co.uk
CFM INTERNATIONAL
Wwww.cfm56.com
MEDAIRE
Wwww.medaire.com
MITSUBISHI AIRCRAFT
CORPORATION
RESQTEC ZUMRO
Wwww.resqtec.com
SAFRAN
Wwww.safran-group.com
Wwww.mrj-japan.com
DARS (DISABLED AIRCRAFT
RECOVERY SOLUTIONS)
Wdars.aero/index.php/en
SGI AVIATION
MTU AERO ENGINES
Wwww.sgiaviation.com
Wwww.mtu.de
SLINGMAX® RIGGING
EMBRAER
NAVTECH
Wwww.embraer.com
FLYHT AEROSPACE
SOLUTIONS
Wwww.flyht.com
FUJITSU
Wwww.fujitsu.com
VETTER GMBH, A UNIT OF
E [email protected]
Wwww.navtech.aero
T+1 (519) 747-1170 x290
A295 Hagey Blvd, Suite 200,
Waterloo, Ontario, N2L 6R5,
Canada
GE AVIATION
Wwww.geae.com
Navtech Inc is a global
provider of flight operations
solutions including
aeronautical charts (paper
38
SOLUTIONS
Wwww.slingmax.com
IDEX CORPORATION
Wwww.vetter.de
WEATHERNEWS
Wwww.weathernews.com
7
FUEL
FUEL
Incorporating alternative fuel,
fuel services, technical fuel group
Sponsored by
GULF AVIATION
Gulf Aviation has clients across the industry,
Alex Murphy, Head of Aviation
including commercial airlines, regional airports,
[email protected]
Wwww.gulfaviation.com
T+44 (0)845 270 7240
AGulf Aviation, Lock Lane, Castleford WF10 2LA,
private flying clubs, charter and management
United Kingdom
companies, and helicopter operators. With plans
to expand into Europe, Gulf Aviation has recently
seen a series of supply access contract wins at
regional airports across the UK. These include
London City, City of Derry, Leeds Bradford Airports,
Gulf Aviation, a division of Certas Energy, is a
Newcastle, Manchester, Belfast City, and Belfast
national aircraft fuel and lubricant supplier.
International Airports. Gulf Aviation delivers fuel
Gulf Aviation’s parent company DCC Energy is
and lubricants to Aberdeen, Edinburgh, and
Europe’s leading oil and liquefied petroleum gas
Glasgow Airports serving major airlines including
sales, marketing, and distribution business. DCC
Lufthansa, Virgin, Monarch, Norwegian, Flybe,
Energy will sell around 12.5 billion litres of product
and Thomas Cook. Gulf Aviation provided urgent
per annum across 10 countries. The business is well
fuel supplies for Cardiff Heliport during the 2014
positioned to drive further growth in these markets
NATO summit, making sure the emergency aircraft
and to continue to expand into new geographies.
remained airborne throughout.
39
IATA STRATEGIC PARTNER SPECIAL
ADNOC DISTRIBUTION
ALFONS HAAR
Wwww.adnoc-dist.ae
MASCHINENBAU
W www.alfons-haar.de
AVIATION SERVICES
MANAGEMENT
Wwww.asm.services.aero
AEROFUELS OVERSEAS
Wwww.aerofuels.com
AERONAUTICAL
ALJAC FUELLING
AXION ENERGY ARGENTINA
COMPONENT
Wwww.axionenergy.com
Wwww.aljac.com
RESEARCH CENTER
Wwww.arc.sd
BASF
ALLIED AVIATION SERVICES
Wwww.basf.com
Wwww.alliedaviation.com
BHARAT PETROLEUM
AEROPUERTOS Y SERVICIOS
AUXILIARES
ARGUS MEDIA
Wwww.asa.gob.mx
Wwww.argusmedia.com
AFS AVIATION FUEL SERVICES
ARROW PETROLUEM
Wwww.afs.aero
Wwww.arrowpetroleum.com
AIR BP
ASCON OIL COMPANY
Wwww.airbp.com
Wwww.asconoil.com
CORPORATION
Wwww.bharatpetroleum.in
BOEING COMPANY, THE
Wwww.boeing.com
BURNHAM STERLING
& COMPANY
Wwww.burnhamsterling.com
AIR MANAGEMENT
ASSOCIATED ENERGY GROUP
INTERNATIONAL
Wwww.aegfuels.com
ATLANTIC FUELEX
AIR PARTNER
CFM INTERNATIONAL
ATMOS INTERNATIONAL
CHEMOIL AVIATION
AURORA AVIATION SA
CHEVRON AVIATION
AVFUEL CORPORATION
Wwww.asig.com
CITA PETROLEUM
AVIATION FUEL SOLUTIONS
INTERNATIONAL A.F.S.I.
Wwww.aviationfuelsolutions.ca
AIRPAS AVIATION
Wwww.airpas.com
40
Wwww.chevron.com
Wwww.avfuel.com
INTERNATIONAL
GROUP (ASIG)
Wwww.chemoil.com
Wwww.aurora-aviation.aero
Wwww.airbus.com
AIRCRAFT SERVICE
Wwww.cfm56.com
Wwww.atmosi.com
Wwww.total.com
AIRBUS
Wwww.caltex.com.au
Wwww.atlanticfuelex.com
Wwww.airpartnerfuel.com
AIR TOTAL
CALTEX AUSTRALIA
PETROLEUM
Wwww.amimexico.com
Wwww.citapetroleum.com
FUEL
CLEANSERVE INTEGRATED
ENERGY SOLUTIONS
ELAFLEX
Wwww.elaflex.de
Wwww.cleanservenergy.com
GAMMON TECHNICAL
PRODUCTS
Wwww.gammontech.com
EMBRAER
CLH AVIACION
Wwww.embraer.com
GAZPROMNEFT-AERO
W www.gazprom-neft.com
Wwww.clh.es
EMG MARKETING
CNAF
Wwww.cnaf.com
GODO KAISHA
Wwww.tonengeneral.co.jp/
GB ENERGY
Wwww.gbgroup.com
english
COMMPORT AEROSPACE
SERVICES
Wwww.realtimefuel.com
GDF SUEZ TRADING
ENI SPA – REFINING &
MARKETING DIVISION
Wwww.eni.com
COMPAÑÍA ESPAÑOLA DE
PETRÓLEOS (CEPSA)
Wwww.cepsa.com
Wwww.gdfsuez-trading.com
GE AVIATION
Wwww.geae.com
ENOC MARKETING
Wwww.enoc.com
GLOBAL OIL SERVICES
Wglobaloilservices.af
CONIDIA BIOSCIENCE
Wwww.conidia.com
EPIC AVIATION
Wwww.epic-aviation.com
GLOBEFUEL SYSTEMS
& SERVICES
CONOIL
Wwww.conoilplc.com
EXXONMOBIL AVIATION INTL
Wwww.globefuel.com
Wwww.exxonmobilaviation.com
HINDUSTAN PETROLEUM
COSMO OIL CO
Wwww.cosmo-oil.co.jp
CUROIL
Wwww.curoil.com
FAUDI AVIATION
Wwww.faudi-aviation.com
FLYHT AEROSPACE
SOLUTIONS
CORPORATION
Wwww.hindustanpetroleum.com
IDEMITSU KOSAN CO
Wwww.idemitsu.co.jp
Wwww.flyht.com
DAWI OIL
Wwww.dawioil.af
INDIAN OIL CORPORATION
FORTE OIL
Wwww.iocl.com
Wwww.forteoilplc.com
DEUTSCHE BANK
Wwww.db.com
INSPECTORATE
FSM MANAGEMENT GROUP
Wwww.inspectorate.com
Wwww.fsmgroup.ca
ECHA MICROBIOLOGY
Wwww.echamicrobiology.co.uk
J & D OILFIELD
FUELPLUS GROUP
Wwww.fuelplus.com
INTERNATIONAL
Wwww.jdoilfield.com
41
IATA STRATEGIC PARTNER SPECIAL
JETEX FZCO
Wwww.jetex.com
MRS HOLDINGS
Wwww.mrsgroupng.com
PETROCHINA
INTERNATIONAL (HONG
KONG) CORPORATION
JX NIPPON OIL & ENERGY
CORPORATION
NAFTNA INDUSTRIJA SRBIJE
Wwww.nis.eu
PETROLEOS DE PORTUGAL
Wwww.noe.jx-group.co.jp/
english
Wwww.petrochinaintl.com.cn
NESTE OIL CORPORATION
Wgalpenergia.com
Wwww.nesteoil.com
KUWAIT AVIATION
FUELLING COMPANY
Wwww.kafco.com
PETROLIMEX AVIATION
OFC AVIATION FUEL
SERVICES
Wwww.petrolimex.com.vn/
en-us/default.aspx
Wwww.ofc.gr
PETRONAS AVIATION
KUWAIT PETROLEUM
CORPORATION
Wwww.kpc.com.kw
OIL PRICE INFORMATION
SERVICE (OPIS)
Wwww.opisnet.com
LARGENT FUELS
Wwww.largentfuels.com
OMV PETROL OFISI
LIBYA OIL AVIATION
ORGANIZACIÓN TERPEL
LUKOIL AVIATION BULGARIA
W www.lukoil.com
MAINAMI KUKO SERVICE CO
Wwww.mainami-ks.co.jp
MERCK MILLIPORE
Wwww.merck.de
PTT PUBLIC COMPANY
Wwww.pttplc.com
PARKER HANNIFIN
CORPORATION VELCON
LUKOIL-AERO
PRATT & WHITNEY
Wwww.pratt-whitney.com
Wwww.terpel.com
Wwww.lukoil.bg
PLATTS
Wwww.platts.com
Wwww.omv.com
Wwww.oilibya.ae
Wwww.petronas.com
FILTRATION DIVISION
Wwww.velcon.com
PECOFACET INTERNATIONAL
Wwww.pecofacet.com
PERTAMINA - AVIATION
Wwww.pertamina.com/
PUMA ENERGY
INTERNATIONAL
Wwww.puma-energy.com
Q8 AVIATION
Wwww.Q8aviation.com
RAIZEN COMBUSTIVEIS
Wwww.raizen.com
aviation
MERCURY FUELS
Wmercuryfuel.com
REPSOL
PETROBRAS AVIATION
Wwww.repsol.com
Wwww.br.com.br
MORGAN STANLEY
Wwww.morganstanley.com
42
RN-AERO
Wwww.rosneft.com
FUEL
ROLLS-ROYCE
Wwww.rolls-royce.com
SOCAR ENERGY
TRISTAR TRANSPORT
SWITZERLAND
Wwww.tristar-transport.com
Wwww.socarenergy.ch
RUBIS AVIATION
Wwww.rubis.fr
TZK SHEREMETYEVO
SOL AVIATION SERVICES
Wwww.tzk-svo.ru
Wwww.solpetroleum.com
SAHARA GROUP
Wwww.sahara-group.com
UNITED AVIATION SERVICES
SOVEX
Wwww.uas.ae
Wwww.sovex.ru
SHELL & TOPAZ AVIATION
IRELAND
Wshell.com
SHELL AVIATION
Wwww.shell.com/aviation
UNIVERSAL WEATHER
ST-AIRPORT SERVICES
Wwww.st-airport.com
STANHOPE-SETA
Wwww.stanhope-seta.co.uk
AND AVIATION
Wwww.universalweather.com
UNOPETROL EL SALVADOR
(UNO AVIATION)
Wwww.terra.hn
SHENZCHEN CHENYUAN
Wwww.cnaf.com
SUPREME FUELS TRADING
Wwww.supreme-group.net
VALERO ENERGY
Wwww.valero.com
SINGAPORE PETROLEUM CO
Wwww.spc.com.sg
SWISSPORT INTERNATIONAL
Wwww.swissport.com
VIETNAM AIR PETROL
TAN SON NHAT PETROL
Wwww.vinapco.com.vn
COMPANY
SINOPEC (HONG KONG)
AVIATION CO
Wwww.sinopec.com
COMMERCIAL (TAPETCO)
Wwww.tapetco.com
VITOL AVIATION
Wwww.vitolaviation.com
SK ENERGY CO
Weng.skenergy.com
TESORO REFINING
& MARKETING
Wwww.tsocorp.com
WORLD FUEL SERVICES
Wwww.wfscorp.com
SKA INTERNATIONAL GROUP
/ SKA ENERGY
Wwww.ska-arabia.com
THE ARABIAN PETROLEUM
YPF
SUPPLY CO (APSCO)
Wwww.ypf.com
Wwww.apsco.com.sa
SKYNRG
Wwww.skynrg.com
THY OPET
Wwww.thyopet.com
SKYTANKING
Wwww.skytanking.com
TITAN AVIATION
Wwww.titan-aviation.com
43
8
IATA STRATEGIC PARTNER SPECIAL
GROUND
OPERATIONS
Incorporating airport development
Sponsored by
TCR INTERNATIONAL
Sweden, Spain, the Netherlands, the United
Mercedes Dieguez, Marketing
Kingdom, and recently Sweden. TCR fleet
and Communication Manager
comprises 19,000 assets, from which 17,000
[email protected]
Wwww.tcr-group.com
T+32 2 752 86 20
ABrussels Airport, Haachtsesteenweg 201,
are GSE, and has more than doubled over
B-1820 Steenokkerzeel, Belgium
the past six years.
Some key facts:
TCR’s clients serve 300-plus airlines and with
TCR’s equipment they handle 5,000 flights a day
Four out of the top five independent handlers
Headquartered at Brussels airport since 1996,
TCR is the leading European provider of GSE
are customers of TCR
Since 1999 TCR has a yearly customer
services. TCR offers expertise in: GSE rental;
retention rate of more than 96%, while
GSE fleet sale and rent-back; GSE repair and
growing the business with each customer
maintenance, ramp assistance; and sales of
and systematically adding new customers.
pre‑owned GSE worldwide. TCR employs over
World’s leading handling companies, airlines,
520 staff and is present in 72 airports in Belgium,
airports, and cargo handlers turn to TCR for
France, Germany, Ireland, Italy, Norway,
their GSE requirements.
44
GROUND OPERATIONS
ACS CONSOLIDATED GROUP
GROUND HANDLING
TCR INTERNATIONAL
Wwww.aviationsolutions.
LOGISTIC - SAFEWRAP
Wwww.tcr-group.com
com.au
Wwww.safewrap.com.sa
TECH MAHINDRA
AIRBUS
Wwww.airbus.com
HADID INTERNATIONAL
SERVICES
Wwww.hadid.aero
AIRPAS AVIATION
Wwww.airpas.com
HARRODS AVIATION
ALPHA STAR AVIATION
SERVICES
TLD GROUP
Wwww.tld-gse.com
Wwww.harrodsaviation.com
Wwww.alphastarav.com
Wwww.mahindrasatyam.com
TRAVELPORT GDS
Wwww.travelport.com
IAI ISRAEL AEROSPACE
INDUSTRIES
Wwww.iai.co.il
TRAVELSKY TECHNOLOGY
Wwww.travelsky.net
AVIATION QUALITY SERVICES
Wwww.aviation-qualityservices.com
AVIATRANS INTERNATIONAL
Wwww.aviatrans.com
JBT AEROTECH
Wwww.jbtaerotech.com
L.E.K. CONSULTING
Wwww.lek.com
VESTERGAARD COMPANY
Wwww.g-vestergaard.com
WEIHAI GUANGTAI
AIRPORT EQUIPMENT CO
Wwww.guangtai.com.cn
AZZURRA GROUND
MEDINA QUALITY
HANDLING SERVICES
ASSURANCE SERVICES
Wwww.ghitalia.it
BOEING COMPANY, THE
Wwww.boeing.com
Wwww.medinaquality.com
MULAG FAHRZEUGWERK
HEINZ WÖSSNER
Wwww.mulag.de
CAVOTEC FLADUNG
Wwww.cavotec.com
PORT OF SEATTLE - SEATTLETACOMA INTERNATIONAL
EVERGREEN APPLE NIGERIA
Wwww.evergreenapple.com
FRANKE CARE SYSTEM
MIDDLE EAST
AIRPORT
Wwww.portseattle.org
POWER STOW
Wwww.powerstow.com
Wwww.www.fcs-me.com
45
9
IATA STRATEGIC PARTNER SPECIAL
PASSENGER
EXPERIENCE
incorporating common use, fast travel,
interline tariffs, passenger facilitation,
passenger standards, travel partners
Sponsored by
OAG
With over 80 years of history in airline data
Phil Callow, CEO
consolidation and distribution, OAG has
[email protected]
Wwww.oag.com
T+44 1582 695007
A450 Capability Green, Luton, Beds LU1 3LU,
unrivalled experience and expertise and
United Kingdom
a partner base that spans the globe.
As an active participant of SISC, the
industry regulator of data exchange, OAG
understands the importance of ensuring
robust validation as well as accurate and
In a world where the most comprehensive
timely distribution of data in accordance
and up-to-the-minute information is crucial
with industry standards. The quality of the
to business success, you can rely on OAG
data is of paramount importance. This aviation
data. Unparalleled in its accuracy and
data feeds the world’s global distribution
timeliness, OAG manages the definitive
systems (GDS) and travel portals. It also
worldwide airline database enabling
drives the internal systems of many airlines,
more than 900 of the world’s leading
airports, air traffic control systems, aircraft
airlines to dynamically distribute their
manufacturers, government agencies, and
schedules in real‑time across the industry.
travel brands around the world.
46
PASSENGER EXPERIENCE
3M COMPANY
BAGDROP SYSTEMS
Wwww.3M.com/
Wwww.bagdrop.com
EDGE-AIRPORT
Wwww.edge-airport.com
identitymanagement
BARICH
ABACUS INTERNATIONAL
Wwww.barich.net
FACTORY FOR PLASTIC
INDUSTRIES (UNITED
Wwww.abacus.com.sg
BARTSCH INTERNATIONAL
ABILIO
EMIRATES NATIONAL
Wwww.bartsch.de
SECURITY)
Wwww.unitedsecurity.ae
Wwww.abilio.be
BOEING COMPANY, THE
ACCELYA
Wwww.boeing.com
EUROSTAR INTERNATIONAL
Wwww.eurostar.com
Wwww.accelya.com
BRAATHENS IT SOLUTIONS
ACCESRAIL
Wwww.accesrail.com
Wwww.braathensitsolutions.
FARELOGIX
Wwww.farelogix.com
com
FUJITSU FRONTECH
ACCOUNTING CENTRE OF
CHINA AVIATION
BROCK SOLUTIONS
Wwww.brocksolutions.com
Wwww.frontech.fujitsu.com/
en
Wwww.travelskyholdings.net
CELLPOINT MOBILE
AIRBUS
Wwww.cellpointmobile.com
Wwww.airbus.com
GUNNEBO ENTRANCE
CONTROL
Wwww.gunnebo.com
CHU KONG PASSENGER
AIR-TRANSPORT IT SERVICES
TRANSPORT
Wwww.airit.com
Wwww.cksp.com.hk
HEXAWARE TECHNOLOGIES
Wwww.hexaware.com/
travel-transport-hospitality-
AMADEUS IT GROUP
Wwww.amadeus.com
COFELY SERVICES
gdfsuez.net
ARINC INCORPORATED
Wwww.arinc.com
HITIT COMPUTER SERVICES
Wwww.hititcs.com
CUSTOM ENGINEERING
Wwww.custom.biz
ATTACHMATE
Wwww.attachmate.com
solution.htm
Wwww.cofelyservices-
HP
Wwww.hp.com/enterprise/
DAMAREL SYSTEMS
transportation
INTERNATIONAL
AXESS INTERNATIONAL
Wwww.damarel.com
NETWORK
Wwww.axess.co.jp/eng
IBM CORPORATION
Wwww.ibm.com/industries/
DEUTSCHE BAHN
travel
Wwww.bahn.de/railandfly
47
IATA STRATEGIC PARTNER SPECIAL
ICM AIRPORT TECHNICS
AUSTRALIA
LUFTHANSA SYSTEMS
Wwww.LHsystems.com
OPTIONTOWN
Wwww.optiontown.com
Wwww.icm-airtec.com
MATERNA INFORMATION
ICTS EUROPE SYSTEMS
Wwww.ictseuropesystems.
& COMMUNICATIONS
Wwww.materna-ips.com
com
ORBITZ WORLDWIDE
MEDAIRE
ID TECH
Wwww.orbitz.com
Wwww.medaire.com
PANASONIC AVIONICS
Wwww.idtechproducts.com
MORPHO
IER
ORACLE CORPORATION
Wwww.oracle.com
Wwww.morpho.com
CORPORATION
Wwww.panasonic.aero
Wwww.ier.aero
MÜHLBAUER ID SERVICES
INFINI TRAVEL INFORMATION
Wwww.muehlbauer.de
PRICEWATERHOUSECOOPERS
Wwww.pwc.com/us
Wwww.infini-trvl.co.jp/english/
index.html
NARITA INTERNATIONAL
AIRPORT CORPORATION
INMARSAT
Wwww.inmarsat.com
PULSE.AERO
Wwww.pulse.aero
(NAA)
Wwww.narita-airport.jp
RATIONAL BUSINESS
CORPORATION
INNOVA BILISIM COZUMLERI
Wwww.innova.com.tr
NATIONAL RAILROAD
PASSENGER CORPORATION
Wwww.amtrak.com
INNOVATA
Wwww.innovataLLC.com
NAVITAIRE
ITA SOFTWARE BY GOOGLE
SECURITY LABEL
Wwww.security-label.com
NCR CORPORATION
Wwww.ncr.com/industries/
KABA GALLENSCHÜTZ
SABRE HOLDINGS
Wwww.sabre-holdings.com
Wwww.navitaire.com
Wwww.itasoftware.com
Wwww.desmat.com
travel
Wwww.kaba.com
SHUN TAK-CHINA TRAVEL
SHIP MANAGEMENT
Wwww.turbojet.com.hk
NIIT TECHNOLOGIES
KIMOHA ENTREPRENEURS
Wwww.niit-tech.com
Wwww.kimoha.com
SIRENA-TRAVEL
Wwww.sirena-travel.com
OAG
KIU SYSTEM SOLUTIONS
Wwww.oag.com
Wwww.kiusys.com
OKI ELECTRIC INDUSTRY
Wwww.oki.com
48
SITA
Wwww.sita.aero
PASSENGER EXPERIENCE
SNCF
Wwww.sncf.com
TOPAS
Wwww.topas.net
TRAVELPORT GDS
Wwww.travelport.com
TRAVELSKY TECHNOLOGY
Wwww.travelsky.net
TRAVSYS BV
Wwww.travsys.com
TYPE22
Wwww.type22.aero
ULTRA ELECTRONICS
AIRPORT SYSTEMS
Wwww.ultra-as.com
UNISYS CORPORATION
Wwww.unisys.com/
transportation
VISION-BOX
Wwww.vision-box.com
VORTEX BOARDING AND
DISEMBARKING SYSTEMS
Wwww.vortexbandd.com
49
IATA STRATEGIC PARTNER SPECIAL
10
SAFETY
Incorporating facilitation
Sponsored by
AVIATION QUALITY SERVICES
to over 2,000 customers in the airline industry. In
Patrick Lutz, Managing Director/CEO
order to support every patron in the most flexible
[email protected]
Wwww.aviation-quality-services.com
T+49 (0)69 696 81739
AMain Airport Center, Unterschweinstiege 10,
way it has home bases in Frankfurt, Dubai, Hong
60549 Frankfurt/Main, Germany
Kong, Johannesburg, Miami, and Moscow.
To gain a long-term effect on operational
efficiency and performance, every AQS product
is tailored and reflects exactly the customer’s
needs and requirements. Its expertise is sought
Aviation Quality Services (AQS) is the world’s first
globally on diverse projects such as the training
accredited Audit Organization and Endorsed
and certification of auditors and the successful
Training Organization authorized by IATA to audit
implementation of a Safety Management System
international airlines according to the IOSA (IATA
beyond the airline industry. Moreover, the handling
Operational Safety Audit) standard. It provides
of a Fatigue Risk Management System, as well as
full-service quality and safety management
EASA OPS and ACC3 regulations, are part of its
solutions. Since its establishment in 2001, AQS has
broad product portfolio. AQS’s auditor and trainer
conducted more than 500 audits worldwide,
cadre consists of more than 75 multilingual, highly
as well as training and implementation services
skilled and multidisciplinary aviation experts.
50
SAFETY
AIRBUS
Wwww.airbus.com
ALPHA STAR AVIATION
SERVICES
MEDAIRE
Wwww.medaire.com
MORPHO
Wwww.morpho.com
Wwww.alphastarav.com
NAVITAIRE
AMADEUS IT GROUP
Wwww.navitaire.com
Wwww.amadeus.com
NAVTECH
ARINC
Wwww.navtech.aero
Wwww.arinc.com
QSL CONSULTORES
AVFINITY
Wwww.qsl.cl
Wwww.avfinity.com
SITA
BOEING COMPANY, THE
Wwww.sita.aero
Wwww.boeing.com
SUPERSTRUCTURE GROUP
BOMBARDIER AEROSPACE
Wwww.bombardier.com
CAE
Wwww.cae.com
CFM INTERNATIONAL
Wwww.cfm56.com
Wwww.superstructuregroup.
com
TRAVELPORT
Wwww.travelport.com
UNISYS CORPORATION
Wwww.unisys.com/
transportation
EMBRAER
Wwww.embraer.com
FLYHT AEROSPACE
SOLUTIONS
Wwww.flyht.com
HONEYWELL
Wwww.honeywell.com
JEPPESEN
Wwww.jeppesen.com
51
IATA STRATEGIC PARTNER SPECIAL
11
SECURITY
Sponsored by
EUROPE SYSTEMS
ICTS
in the areas of: document verification; queue
Guy Doron, Head of Sales
management; APIS solutions; and computer-
[email protected]
Wwww.ictseuropesystems.com
T+44 (0)207 874 1493
A4th Floor, South Block, Tavistock House,
based training for the aviation security sector.
TravelDoc is a comprehensive and technically
advanced automated travel document
verification system that helps airlines prevent
Tavistock Square, London, WC1H 9LG
paying millions in fines for flying passengers
United Kingdom
without the right travel documentation. TravelDoc
can speed up the check-in process by identifying
ICTS Europe Systems is a leading provider of
travel document issues in advance. TravelDoc
technological security products providing
is used by nearly 40 airlines processing more
innovative solutions to the unique problems faced
than 200 million passengers a year. TravelDoc
by the aviation industry. With a worldwide client
addresses the growing problems and costs faced
base, ICTS products handle hundreds of millions of
by airlines in relation to travel documentation
passengers per year, enabling our clients to drive
and immigration violations. TravelDoc delivers a
down costs and maximise customer satisfaction.
clear Go/No-go message with concise and easy
ICTS Europe Systems delivers software products
to understand explanations.
52
SECURITY
AEROMASH-AVIATION
FIRST RESEARCH INST.
SECURITY
MINISTRY OF PUBLIC
Wwww.aeromash.ru
SECURITY
SCARABEE SYSTEMS
& TECHNOLOGY
Wwww.scarabee.com
Wwww.fiscan.cn
SECURITAS TRANSPORT
AIRBUS
Wwww.airbus.com
G4S AVIATION SERVICES
Wwww.g4s.com/uk-aviation
AVIATION SECURITY
Wwww.securitas.com
ALHA AIRPORT
Wwww.alhagroup.com
GATE SAFE
Wwww.gate-safe.com
SITA
Wwww.sita.aero
ARINC
Wwww.arinc.com
GOZEN SECURITY SERVICES
Wwww.gozensecurity.com
SMITHS DETECTION
Wwww.smithsdetection.com
AVIATION CO-ORDINATION
SERVICES
Wwww.acs.za.com
AVIATION SECURITY
COMPANY (HONG KONG)
MEDAIRE
Wwww.medaire.com
MORPHO
Wwww.morpho.com
(AVSECO (HK))
Wwww.avseco.com.hk
SWISSPORT INTERNATIONAL
Wwww.swissport.com
WESTMINSTER AVIATION
SECURITY SERVICES (WASS)
Wwww.wass-ltd.com
NARITA INTERNATIONAL
AIRPORT CORPORATION
BOEING COMPANY, THE
Wwww.boeing.com
BRINK’S
Wbrinks.com
CEIA
Wwww.ceia.net
CIT AEROSPACE
Wwww.cit.com
(NAA)
Wwww.narita-airport.jp
POINT FWD
Wwww.pointfwd.com
QINETIQ
Wwww.QinetiQ.com
RESHEBILE AVIATION AND
PROTECTION SERVICES
Wwww.reshebile.co.za
FINSECPRO
Wwww.finsecpro.com
SAFRAN
Wwww.safran-group.com
53
IATA STRATEGIC PARTNER SPECIAL
12
OTHER
PARTNERS
AGM
AIR LEASE CORPORATION
SPENCER STUART
Wwww.spencerstuart.com
Wwww.airleasecorp.com
THALES GROUP
AVIATION CAPITAL GROUP
Wwww.aviationcapitalgroup.com
CHANGI AIRPORT GROUP (SINGAPORE)
Wwww.changiairportgroup.com
SEABURY
Wwww.seaburygroup.com
Wwww.thalesgroup.com
CIO COMMUNITY
AGENTIL
Wwww.agentil.com
NEW DISTRIBUTION CAPABILITY
FARECOMPARE
Wwww.farecompare.com
SKYSCANNER
Wwww.skyscanner.net
FAREPORTAL
Wwww.fareportal.com
54
OTHER
JR TECHNOLOGIES
Wwww.jrtechnologies.com
OPENJAW TECHNOLOGIES
Wwww.openjawtech.com
PAXPORT
Wwww.paxport.net
TRIP TOP TECHNOLOGIES
Wwww.trip-top.com
VAYANT TRAVEL
TECHNOLOGIES
Wvayant.com
55
Schedules
Flight Status
Analytics
Cargo
Traveller
Essential data
you can trust
Comprehensive,
reliable, real-time
and historic data
Advanced
intelligence to drive
your business
Business critical
cargo data
solutions
Accurate global
travel planning
tools
OAG, the global leader in aviation
intelligence and information
oag.com