training - NoniThailand
Transcription
training - NoniThailand
® TRAINING ® Welcome to Tahitian Noni International! We are excited that you have chosen to join our world-wide team of Independent Product Consultants. Tahitian Noni International’s mission is “To bless the whole earth with the natural goodness of Tahitian Noni as we tell the story of lives transformed.” You are now an important part of this mission. The most important thing you can do as a new Tahitian Noni Independent Product Consultant (distributor) is begin taking the product and start developing your own story and experience. We are confident that as you use our noni-based products you’ll experience better overall health and enhanced quality of life. The first thing we invite you to do is to participate in the “Noni for Ninety” risk-free challenge and find out what noni does for you! If you don’t feel a difference in 90 days, we will refund 100% of the original price of your product. We are that confident in the amazing benefits of Tahitian Noni® Bioactive Beverages. Once you have taken the challenge our hope is that you will find enjoyment and purpose as you help others by sharing Tahitian Noni products with friends, loved ones, and people across the globe. Once enrolled as an AutoShip member of TNI, you’re entitled to many exciting benefits. You will receive discounted pricing on all Tahitian Noni products. This preferred pricing will allow you to access Tahitian Noni® Bioactive Beverages and many other Tahitian Noni products that can fill your home with the natural, quality, and beneficial properties that our noni-based products provide. In fact, the most valuable part of your membership with Tahitian Noni International is the opportunity to use our amazing products. Your full TNI membership also enables you to share Tahitian Noni products with others and to get paid for doing so. Many distributors share enough products to earn sufficient income to cover the cost of their family’s monthly consumption of Tahitian Noni products. Many more have taken advantage of the business opportunity and have created significant income streams and even developed a prosperous new lifestyle. Whatever your interest level, from a simple healthy lifestyle to building an active business, we want you to find a home with Tahitian Noni International and become part of our worldwide family of noni consumers. *Tahitian Noni® Bioactive Beverages are trademarked as Tahitian Noni™ Bioactive Beverages in Australia/New Zealand Tahitian Noni® Bioactive Beverages are trademarked as Tahitian Noni® Bioactive Beverages in Canada and the United States The purpose of this training booklet is to help you get started as a new member of Tahitian Noni International. After you review the information in this booklet, we invite you to move onto more advanced and detailed training tools that have been produced to help your experience with TNI to be a successful one. These trainings can be accessed online at www.GoNoni.com. Your TNI membership gives you free access to your own personal GoNoni.com account. GoNoni is your one-stop location for exclusive TNI news and announcements, event details, and powerful online trainings. These trainings will cover detailed information on Tahitian Noni® products, how to build a successful business, TNI’s compensation plan and incentive program, and many other topics that will be beneficial to you. GoNoni.com truly contains everything you’ll need to build, manage and inform your business organization. All of these trainings, communications, and business tools are available to you all day, every day. Remember to check it often. Understanding the Power of Noni The Tahitian Noni product line has been built around the amazing benefits of the noni fruit. Noni is unlike any other fruit known to man. It was highly valued by ancient Polynesians for its medicinal properties, even though they didn’t understand how it worked. Modern science has begun to unlock the secrets of this remarkable plant and the mechanisms behind its potential health benefits. Noni contains powerful compounds that impart health-maximizing properties. Chief among these are iridoids, which possess a wide range of potential health benefits. Modern research points to iridoids as the reason why noni works. The unique combination of over 12 different iridoids in Tahitian Noni® Original™ makes it a world-class adaptogen. Adaptogens help the body balance, or “normalize,” when faced with physical, chemical, or other stressors. Noni’s adaptogenic properties help explain the versatility of the health benefits that consumers of Tahitian Noni products often experience. TNI has captured all the goodness of the noni plant and fruit in its leading line of products, ranging from bioactive beverages to skin and facial care products. Regular consumption of the Tahitian Noni® Bioactive Beverages and TNI’s everyday use products is a simple and safe way to protect and enhance your life and the lives of those you love. TNI’s products are designed from inception to delivery with you in mind. It is crucial that you understand the power of noni and TNI’s amazing products. For a comprehensive review of the benefits of noni, as well as TNI’s entire family of products, please see the Products booklet in your starter kit and visit TNI.com. 2 3 Starting & Building Your TNI Business The Five Core Business-Building Activities The best part about building a successful business with Tahitian Noni International is that anyone can do it. The business is based on sharing unique, quality, and beneficial products. No need for hype, false promises, or schemes. Success will come as you create an organization of loyal Tahitian Noni® product consumers. The five core business-building activities provide a proven roadmap for you to follow as you begin to build your business. Anyone can do this, regardless of background or experience level. You don’t need to be a doctor, scientist, or successful salesperson to have success at TNI. Just follow the five core activities and teach them to the people on your team. It is important that as you achieve success that you duplicate the same system that helped you succeed with those you enroll in the TNI business. You can do this. The products work and the process is simple. The only variable is you: the commitment and work that you are willing to put into your business. It’s up to you. There’s no magic wand or secret recipe. Put in the time, work, and follow the fundamentals and you can achieve a successful business. 5 Core Activity 1 Create a Contact List Creating and maintaining a contact list is your first step to success. Every successful TNI distributor begins with a contact list and keeps their list fresh and continually growing. Simply put, your contact list is a collection of names of individuals you know and could contact about Tahitian Noni International. It is your starting point for sharing Tahitian Noni® products and adding new customers and business partners to your team. This list should include everyone you know. Don’t hold back or make any type of judgment as to who might be interested. Be sure to include people that you know professionally, as well as personally. You will want to carry this list around with you, as you will constantly come in contact with new people to add to the list. Take some time each day to think about those you’ve met or have associations with that you could add to your list. This activity is vital to your success and cannot be ignored or replaced. As you create your contact list think of people who: • Are health-conscious or appreciate natural health. • Have a desire to maintain wellness, increased energy, or support the immune system. • Are open-minded about business opportunities or looking to make some additional income. • Are parents looking to increase the wellbeing of their children. • Are entrepreneurial and enjoy working for themselves. • Want to get out of debt or pay off credit card bills. • Have children in the home and need a little extra cash. • Are already home-based business owners or are self-employed. 6 Focus on finding people with the drive to be successful and help other people. They will help you duplicate and grow your business. Remember that everyone is a potential customer or distributor. As you make an effort to constantly update your list, you will find that you will always have people to contact about the TNI products and opportunity. Creating your list is something you can do right now. In fact, before you read any further, get a pen and a piece of paper and take 10 minutes to start your list. This will be the launching point of your new TNI business. Core Activity 2 Contacting With your contact list in hand, it is time to start building your business. Your TNI business will grow as you introduce people to TNI’s products and business opportunity. Maybe you are asking, “How do I do that?” Well, the first step is called contacting. The purpose of contacting is very simple: Set an appointment to give a Tahitian Noni® business presentation. That’s it. There’s no need to give too much detail about the products or company when contacting a prospect for the first time. Simply share what has you excited about TNI and ask them to take a look at it and see if they see something there for them as well. Tahitian Noni International cannot be explained in a just a few minutes, and it’s less effective to try to explain too much when you may not have your contact’s full attention. Important Tips on Contacting: • Contacting is the most important step in the business. Without setting appointments to give presentations, you’re out of business. Customers don’t grow on trees and they won’t come to you. You must go out and find them. 7 • You are in the people business. The more effective you are at contacting, the more successful your business will be. Effective contacting comes with experience and practice. The more you contact people, the better you will be at it! that they hear the information from a third party who may be more experienced with the products or business than you are. • Let’s be honest: contacting is also the most challenging work in this business. It takes courage. One of the most important lessons you can learn as you begin is that you’re going to have a few people tell you “No.” Just expect it, be ready for it, and don’t let it affect your confidence. You’ll need to sift through the “No’s” before you find the “Yes’s”. Each contact you make, regardless of the outcome, gives you valuable experience that will help you grow your business and help you teach others. Mail or Email: Sending information by mail or through email can be a great way to contact people before you actually speak to them. This can also be an effective way to continue to educate your contacts as you continue to build your business. There are many ways to go about contacting the people on your list. Use the methods you are most comfortable with. Choose the way you feel is going to be most effective in reaching out to the person you’re going to contact. In person: Use casual conversation with friends, family, and associates to bring up the new product or business that you’re involved in. Carry a Tahitian Noni® catalog, passalong cards, brochures, your business card, or other tools that you can leave with your contacts. Be sure to set a time to follow up with them on what you’ve shared. 3-way calls: Use the phone for the purpose of making an appointment for your prospect to hear a full presentation or attend a larger event where an expert will be sharing the information. Do not try to give out a lot of detail over the phone. Your sponsor or someone with more experience will help you talk to your prospects and make an appointment. Have your sponsor/partner ready to join your phone call once you’ve introduced your contact to the purpose of the call. Let your prospect know that you’re working with a team and that you’ve asked someone who has achieved success with Tahitian Noni International to share more information with them about the subject. When it comes to family and close friends, it’s often best 8 Internet and Social Networking: Various online and social networking services allow for greater outreach and the opportunity to share your TNI business with others. Share your excitement and passion for the products and the opportunity. Your success in contacting the names on the list depends greatly on your commitment level. How many people will you contact in the next 24 hours? In the next week? How are you going to contact them? Take a moment and write down your goals with regards to contacting. Be sure to share them with someone that is committed to helping you be successful in your business. 9 Core Activity 3 Give Presentations Effective presentations are crucial to your success. All of your work in creating a list, contacting your prospects, and setting appointments was done for the purpose of giving a presentation. A powerful presentation is simple, direct, and honest. It is important that you share the information your contact will need to make a decision on what level of involvement with TNI best suits their needs. Your goal in giving a presentation is to illustrate how your potential customer or business partner’s life will benefit by becoming part of TNI through your wellness business. Effective presentations introduce your customers to TNI’s amazing products and opportunity. It’s especially important that every prospect tries the Tahitian Noni® Bioactive Beverages and takes the “Noni for Ninety” challenge. Important Tips on Giving Presentations: • Use TNI’s Standard Opportunity Presentation. It’s simple, effective and easily duplicated. Once you learn it, you can give it over and over again. Tahitian Noni International makes it easy to use. You can access this presentation through DVD, flipchart, tear-off pad or PowerPoint. You can give it in your own words or simply put the disc in the DVD player and let it do the work for you. 10 • Where to Give Presentations. The presentations can be given just about anywhere—in a restaurant, park, the prospect’s home, or any quiet place. Of course, you can host the presentation at your home and invite several guests. Home parties are one of the easiest and most successful ways to build your business. Your sponsor or team will usually host weekly or monthly group meetings where you can bring your prospects to hear the presentation from an experienced TNI leader. • Close and Invite. The presentation should close with an invitation to become a customer of Tahitian Noni® products and/or participate in the revenue sharing program (business opportunity). You will see better retention if the prospect becomes a loyal consumer of Tahitian Noni products. Complete the Application Forms and choose an AutoShip option that best fits your customer. You will find that most of your contacts will fall into three basic categories: 1) they need more information, 2) they are ready to become a customer and start using the Tahitian Noni products, or 3) they are ready to start building their own TNI business. Following up in each of these areas will be key to your success. 11 Core Activity 4 Core Activity 5 The fortune is in the follow-up. Developing and maintaining strong relationships of trust is key to your business and these relationships grow out of regular communication. It is important to continue to educate your contacts that require more information. This can be done through the use of tools, meeting with your upline, or simply in a follow-up session after the presentation. Ongoing training and development is a key element for successful business leaders. You should personally invest time each week to becoming better trained with regards to the Tahitian Noni® products, systems, and the marketing plan. Additionally, personal development skills learned in books, seminars, and CDs will help you to model the leadership qualities that will make you successful in the business. You will also want to connect each of your team members to the training resources offered by Tahitian Noni International on GoNoni.com as well as the weekly conference calls, regional and nationwide conferences, and events. Finally, one of the most important things you can do as a leader of a TNI business is to recognize and celebrate the success of your team members. Doing this will inspire and motivate people to set goals and achieve more than they thought possible. Through personal development and recognition you can achieve more and help your team members to do the same. Follow Up It is extremely important that you have a follow-up meeting with your new customers within 48 hours after they have enrolled. A great idea would be to schedule a visit just after they have received their first order of product. The purpose of this follow-up session is to support your new team member, create a trusting relationship, answer any questions they may have, and help them get oriented with the products and the company. Be sure to help them get their GoNoni account set up and show them where the Training section is located. Training and Recognition For your new team members who are joining you as a business builder, your followup session should be geared toward helping them get started in the core activities of building a successful Tahitian Noni® business. The system is already in place— there is no need to reinvent the wheel. Help your new distributor build their contact list, practice some contacting approaches, and set a date for their first home party. Ultimately, your goal is to help them go through the five fundamentals of a successful TNI business and encourage them to teach these principles to their future team members. Just as your upline sponsor or team members helped you in different aspects of the system, it is crucial that you support your new team members. 12 13 Frequently Asked Questions What’s in my Starter Kit? The Starter Kit contains all the information you need to get your business started. • DVD – This DVD includes the Standard Opportunity video presentation • Tahitian Noni® Product Booklet – This booklet shares the inspiring story of the origins of Tahitian Noni® Bioactive Beverages. With information about the science, validation, and benefits of the products, this booklet will help educate you about the basics of the Tahitian Noni product line. • Tahitian Noni Opportunity Booklet – This booklet reviews information about the company, the opportunity, and the compensation plan. Including information about the company’s success and the viability of the opportunity, this booklet will help you learn about the important aspects of all things Tahitian Noni International. 14 15 • New Distributor Orientation booklet – Providing the 5 Core Activities, this booklet is key to helping new distributors to start building a successful business the right way. You also have free access to a personal GoNoni.com account, which will be your source for all TNI news, communications, multimedia, and business tools. • CD–Rom with TNI Policy Manual Once you log in to your GoNoni account you will also be able to check downline reports, see your order history, find product information, and view commissions details—as well as other information that will allow you to monitor and develop your Tahitian Noni business. Now you have access to all the information you’ll ever need as a TNI IPC at the click of a button. Where can I find additional sales tools? How do I access my GoNoni account online? You can also access several powerful sales tools to help you build your TNI business by going to www.ipcbiztools.com. This website also offers meeting banners and has print-on-demand options for business cards, window decals, and more. Your GoNoni account can be accessed by following these simple steps: • 25-pack of Pass-Along Cards – This tool makes for the perfect first contact piece regarding the Tahitian Noni® Bioactive Beverages. Use them to start contacting the first 25 people on your list. How do I use the TNI Standard Opportunity Presentation? The TNI Standard Opportunity Presentation is designed to show you how to introduce the Tahitian Noni® products, business opportunity, and success in a format that works best for you. It is available to access and view in the following formats: • The DVD contained in your Starter Kit • PowerPoint presentation • Tearoff pad • Flip chart • Online at www.GoNoni.com under “Trainings” Where can I get more information about Tahitian Noni products, science, tools, events, etc.? There are many sources for you to access information about TNI. You can find detailed information about the Tahitian Noni products, science, research, and company by going to www.TNI.com. 16 • Go to www.GoNoni.com • Enter your customer ID number and password. If you need to create a password, click the Get Password link or contact Customer Service at 1-800-445-2969. How do I place an order or contact Customer Service? There are several ways for you to place an order or contact TNI’s customer service department. • Phone: Dial 1-800-445-2969. • Online: Create an online account using your IPC ID# and you can place orders at TNI’s online store by going to www.TNI.com or by logging into your www. GoNoni.com account. • Catalogs: Every few months TNI will send you a complimentary product catalog. These can be used for your personal shopping or to place with potential customers. How do I enroll new customers and IPCs? You can enroll customers and IPCs through TNI’s customer service line at 1-800-445-2969 or through the website. Go online and log into your www.GoNoni.com and click on the Recruiting button. 17 How does the AutoShip program work? Enrolling in the AutoShip program means that you have committed to purchase a certain amount of product QPV (Qualifying Personal Volume) each month. In return for your AutoShip enrollment, you receive many great benefits, such as discounted product pricing, increased income earning potential, and more. It is called “AutoShip” because TNI will automatically ship this order to your address on file. You have many different options for fulfilling your monthly AutoShip requirement. All of these choices are available as either Conditional or Unconditional options. Being on Conditional AutoShip means you have the option to customize your AutoShip order before the 15th of each month. If you decide not to place a customized order before the 15th for at least your committed amount of product QPV, TNI will automatically ship your monthly order on the 15th. Being on Unconditional AutoShip means your automatic order will process on the 15th of every month, regardless of the orders you’ve placed. AutoShip is fully customizable. You may order as much or little of any Tahitian Noni® products you desire. You may also vary the amount of product you receive in your Autoship order. TNI offers a variety of AutoShip options. Here are some of the most popular options: • Two 4-pack cases of Tahitian Noni® Bioactive Beverages • One 4-pack case of Tahitian Noni® Bioactive Beverages • 2 bottles of Tahitian Noni® Bioactive Beverages • 1 bottle of Tahitian Noni® Bioactive Beverages IPCs committed to building a business and earning unlimited residual income will need to be enrolled on an option of 120 QPV or more. What is the difference between a customer and an IPC? Customers are individuals who want to enjoy the benefits of the Tahitian Noni products but don’t have interest in building a TNI business. There are various AutoShip options for customers. 18 19 Referring Customers are individuals who are primarily focused on consuming Tahitian Noni® products, but would also like to participate in referral commissions on a limited scale. An AutoShip selection of 30 QV or more is required for those who would like to enroll as a Referring Customer. The most common AutoShip selection of Referring Customers is two bottles of Tahitian Noni® Original™ Bioactive Beverage. Limited income opportunities, such as having their product paid for, are available to Referring Customers. IPCs are individuals who have enrolled as TNI distributors with the primary goal of building a TNI business. An AutoShip of 120 QPV or more is required for IPCs to enjoy the full benefit of the TNI Revenue Sharing Program. When do I receive my referral commissions? When you enroll a new IPC, you will receive commissions on that person’s purchases through the Fast Start Bonus payout system, which is generated weekly and paid on Mondays. After your IPC has been a member longer than 60 days, you will receive commissions on their purchases through the Unilevel plan, which is paid out on a monthly basis, near the 20th of each month. If you would like your commissions to be paid through Direct Deposit, simply send in the “Commissions Direct Deposit Form” which you can find in the Downloads section of your GoNoni.com account. Remember, as you help your new IPC share TNI’s products with others, you will receive organizational commissions from those purchases as well. When you enroll a new customer or referring customer, you will receive 20% from their purchases each month (up to 240 points in product per month). There is tremendous financial reward for your business as you share TNI’s amazing products with people who simply want to consume the product each month. 20