Petawawa`s Anti-Business By-Law?
Transcription
Petawawa`s Anti-Business By-Law?
Experts in Fire Services Serving the Ottawa Valley www.laymanfireandsafety.com Issue No. 152 The Region’s Business Media. More than 3,400 Subscribers. REPORT CRIME ANONYMOUSLY 1-800-222-TIPS www.valleytips.ca Published by: Ottawa Valley Business Group February 17, 2015 Petawawa’s Anti-Business By-Law? Doing business in Town means register or face fines By: Jennifer Layman [email protected] I wouldn’t normally write the lead article in the first person, but as this story involves my business, and I believe it is newsworthy, I don’t think there is any other way to ethically write it. In our last issue, we covered a story on home based businesses, giving municipalities the chance to tell readers (some of whom are home based businesses) what they need to know about operating within the rules of by-laws. In that story, two municipalities indicated that they had business registrations - the Town of Arnprior had a voluntary one, and the Town of Petawawa had a mandatory one. I thought this would prove to be an interesting story about which style worked better for encouraging businesses. Voluntary in Arnprior In Arnprior, Economic Development Officer, Lindsay Wilson, said that they launched their voluntary business registra- Should you fail to register your business the Town would first contact you to determine the nature of the failure to comply, then we would issue a formal failure to comply notice, then we would move on to fines. - CYNDY PHILLIPS MCCANN PETAWAWA ECONOMIC DEVELOPMENT OFFICER tion in August 2013 as a way to help track the number of businesses in the municipality. When Wilson started there, no such directory existed, which made it difficult to go about attracting new businesses to the town. Wilson wanted to fill in gaps, not duplicate services already being provided. So she set out to create a registry. “It’s really about recruiting business to the Town,” says Wilson who feels her voluntary approach has been attractive and welcoming for local businesses. Wilson decided against a mandatory registration because of the perception to the business community, and due the enforcement issues that would arise. “As a mandatory registration, we would need a by-law,” explains Wilson. “That by-law would have to be enforced and we don’t have the manpower to monitor that. Plus, we don’t want it to be seen as negative and we don’t want it to be a barrier for doing business here.” Wilson says that after a year and a half, they’re happy with their voluntary registration and don’t see a need to change it. “It’s working well and businesses are benefitting from it,” she says. Now let’s travel up Highway 17 to Petawawa, to hear the story of implementing a mandatory business registration. Mandatory in Petawawa The Town of Petawawa passed their by-law “to establish and maintain a registry of businesses in the municipality” on September 7, 2010. Economic Development Officer, Cyndy Phillips McCann, said that it was implemented because the Town found it difficult to keep track of new businesses openings and existing businesses closings or sellings. Phillips McCann said there were three goals to the by-law, all of which having to do with abiding by the municipality’s other by-laws. Unlike Arnprior, the goal of a business registry was not to recruit business, but rather to ensure the businesses who did locate in the Town, or even those located elsewhere but doing business in the Town, would be obeying the rules, thereby reducing “after-the-fact” zoning issues. Continued on Page 3 Grant Application Process Is Now Open! The Pembroke Petawawa District Community Foundation is now accepting grant applications. Please see the website to complete a Letter of Intent in advance of being asked for a full application. Deadline for Letter of Intent: February 28, 2015 APPLICATIONS ARE AVAILABLE AT: COMMUNITY foundation Pembroke|Petawawa|District www.givingthatgrows.com February 17, 2015 Ottawa Valley Business (OVB) is a twicemonthly publication covering business news and events throughout Renfrew, Lanark and Pontiac counties and the surrounding areas. OVB is published by the Ottawa Valley Business group. WHO READS US: OVB is delivered via email to more than 3,400 businesses, government agencies and organizations. HOW TO SUBSCRIBE: Subscriptions are free. Email us at [email protected] to subscribe at www.ovbusiness.com/subscribe. ADVERTISING: OVB’s target audience are employers and employees. Advertising is available from 1/8 page to full page, plus online. See www.ovbusiness.com/advertising for more information. CONTENT & SUBMISSIONS: News, article ideas, employee news, business events, tenders and letters to the editor are welcomed. Content will be edited to fit the space available. Submissions must have to impact the business community to be considered. CONTACT US: Publisher..........................Jennifer Layman Advertising............................Kallie Papkie [email protected] Phone.................................613-732-7774 Online....................www.ovbusiness.com Ottawa Valley Business Events February 18, 2015 Renfrew County Plowmen’s Meeting in Cobden. For information, call 613-432-5568. February 19, 2015 Renfrew County Cattlemen’s Meeting in Cobden. For information, call 613-432-5568. February 19, 2015 Working at Heights – Fundamentals of Fall Prevention. One day course. Renfrew. Rocky Mountain Restaurant. 8:30am. Call 1-800-263-5024 or [email protected] February 20, 2015 Scaffold Users’ Hazard Awareness. Half Day. Ottawa. 8:30am. Call 1-800-263-5024 or info@ ihsa.ca February 23, 2015 Renfrew Federation of Agricultural Meeting in Cobden. For information, contact Debra Pretty Strathoff at d.straathof@trytel. com or 613-623-4542. February 24, 2015 Free Presentation Skills with Anil Dilawri. 9:00am to Noon. Free to attend but you must register in advance. Ma-Te-Way Centre in Renfrew. Phone: 613431-3951 or katie.burchart@ rccfdc.org February 24, 2015 Annual General Meeting of the Pontiac Chamber of Commerce. Norway Bay Golf Club in Bristol, Quebec. Local business funding restructuring, Enterprise Quebec and regulatory streamlining. Light meal. $10 per person. 6:00pm networking time. 7:00mp dinner. Phone: 819-6473467 or [email protected] February 24, 2015 Doing Business with the Government of Canada. Office of Small and Medium Enterprises. Free. 9:00am-Noon. Small Business Advisory Centre in Smiths Falls. Phone 613-283-7002 or [email protected] February 24, 2015 Working at Heights – Fundamentals of Fall Prevention. One day course. Ottawa. 8:30am. Call 1-800-263-5024 or [email protected] February 25, 2015 COR Essentials. Four hour course. Ottawa. 8:30am. Call This is where the jobs are. 2113 Petawawa Boulevard, Pembroke, Ontario K8A 7G8 SOCIAL MEDIA: www.facebook.com/OVBusiness @JennLayman (Twitter) March 3, 2015 Regular Edition of OVB Deadline: February 25 ----March 17, 2015 Regular Edition of OVB Deadline: March 11 ----March 20, 2015 101 Things to Do in the Valley Spring Edition ----April 7, 2015 Regular Edition of OVB Deadline: April 1 We’re visited 3,000 times a day from people looking for work. This is Impact! Just $75 to post with us. ovjobs.ca [email protected] Phone: 613-732-7774 Page 2 1-800-263-5024 or [email protected] February 26, 2015 Traffic Control – Temporary Work Zones. One day course. Ottawa. 8:30am. Call 1-800-2635024 or [email protected] February 26, 2015 Infrastructure Health & Safety Association (IHSA) Basic Auditing Principles. One day seminar. Ottawa. 8:30am. Call 1-800-2635024 or [email protected] February 27, 2015 Business, Government Services and You Event – Relationship Marketing Seminar. Hosted by Canada Business Ontario in Partnership with Community Futures Development Corporation. 9am11am. Best Western in Renfrew. This is a free event. To register visit: http://goo.gl/7E67TQ February 27, 2015 COR Internal Auditor. One day course. Ottawa. 8:30am. Call 1-800-263-5024 or [email protected] March 3, 2015 Intro to Setting Up a WordPress Website. Bring your computer! $10. 9:30am-Noon. Small Business Advisory Centre in Smiths Falls. Phone 613-283-7002 or [email protected] March 4, 2015 Defensive Driving – G Class Driver. One day course. Monterey Inn Resort & Conference Centre, Ottawa. Register by calling 1-800-263-5024 or [email protected] March 4-5, 2015 Infrastructure Health & Safety Association (IHSA) Basics of Supervising. Two-day seminar. Ottawa. 8:30am. Register by calling 1-800-263-5024 or [email protected] March 5, 2015 Working at Heights – Fundamentals of Fall Prevention. One day course. Ottawa. 8:30am. Register by calling 1-800-263-5024 or [email protected] March 10-12, 2015 Ottawa Valley Farm Show. Held at the Ernst & Young Centre in Ottawa. Doors open daily at 9:00am. Variety of agricultural products and exhibitors. www.ottawafarmshow.com ----Send your business events to us for free inclusion in this section. [email protected] February 17, 2015 Ottawa Valley Business Group Page 3 Local Business Targeted By Town of Petawawa Town threatens fines if not registering with after-the-fact by-law Continued from Page 1 In the five years the by-law has been active, Phillips McCann is not aware of any fines that have been issued for failure of businesses to comply, which she says is not really the goal of the by-law, although she is aware of instances where failure to comply notices have been sent but “the Town has worked with these people to bring them into compliance.” “The mandatory business registration by-law is meant to make doing business in the Town of Petawawa easier for businesses, and to make the application of our existing by-laws, codes, etc. easier for all departments involved,” says Phillips McCann. A Look At The By-law I asked Phillips McCann the question that had concerned Arnprior - enforcing the by-law. Since she had indicated the goal was not to levy fines, I asked why there would need to be a bylaw in the first place if the goal was not have a consequence for not complying. “There is indeed a consequence for non-compliance, as stated in the by-law,” says Phillips McCann. “To date, I am not aware of any business that has failed to comply once the Town has specifically requested that business to do so. While we promote this mandatory business registration and have the majority of our businesses in compliance, it is safe to say that there would remain businesses in the Town that are not registered.” Note: The amount of the fines was not known at this time, but we will be following up on that. Businesses Not Located in Petawawa Must Comply Too But the Town’s by-law isn’t just for Petawawa businesses; it applies to any business “that wholly or partially carries out business in the municipality” even if they are not located within the municipality. So, if a resident hires a painting company from Beachburg to paint their house, the Beachburg painting business would need to be registered with the Business By-law or else face charges. Phillips McCann agreed that was the requirement. Another section listed certain businesses were not required to comply (manufacturers, industrial businesses, wholesalers or natural resource businesses). Phillips McCann also agreed that was the case with no explanation given as to why the Town was only targeting some businesses. Threat Of Fines Is Real When you encounter situations like this, there are always hypotheticals unless someone steps up with a real example. My business was the real example. I have been in Petawawa for five and a half years. This registry didn’t exist when I located here. I am not registered. I asked Phillips McCann what would happen to me if I didn’t register. “I would acknowledge that you, as a business owner, are now fully aware of our mandatory business registration and would request that you fill out the business registration application,” she said.” There is no fee for doing so. Should you fail to register your business the Town would first contact you to determine the nature of the failure to comply, then we would issue a formal failure to comply notice, then we would move on to fines.” You know, it’s interesting. The Town of Petawawa has this by-law in place to prevent “afterthe-fact” zoning. What does a business owner do for “after-thefact” by-laws that would most certainly have impacted my decision to relocate to Petawawa and bring my business with me? To be continued... Need Something To Do This Winter? We’ve got 101 Things For You! Download a free copy of our seasonal list of 101 Things to Do in the Valley! www.travelourbackyard.com Get on our list to receive your copy every time we publish! www.facebook.com/ travelourbackyard Traveol ur Backyard www.twitter.com/ travelbackyard Advertising shouldn’t be a game of hit or miss. If you think advertising could work better for you, take a moment to talk with us. Ottawa Valley BUSINESS [email protected] | Phone: 613-732-7774 February 17, 2015 Ottawa Valley Business Page 4 Business News Around The Valley On Randy ThePenney Move Randy Penney has celebrated his 25th year as CEO of Renfrew Victoria Hospital. The anniversary makes him the longest-serving CEO (for the same hospital) in Ontario. Jennie Bingley Jennie Bingley has been appointed as the interim CAO/Clerk for the Township of Lanark Highlands. Bingley was previously the Deputy Treasurer for the County of Lanark. Robert (Bob) Hughes Robert Hughes, a retired Chief Building Official with the City of Pembroke, has been appointed as an alternate Chief Building Official for the Township of Madawaska Valley. Ginette Poole Ginette Poole has accepted a promote from Acting Provincial Offences Administration (POA) Manager to the POA Manager. Poole has worked in the Acting position for 3.5 years. Dave Murphy Dave Murphy is retiring as the Fire Chief for the Township of Greater Madawaska. Murphy held the position for 18 months. Joanne McCallion Joanne McCallion has joined Coldwell Banker Valley Wide Real Estate as a Sales Representative. McCallion is working at the Cobden office. Scott Campbell Scott Campbell is a new reporter with the Arnprior ChronicleGuide. Campbell comes from Shawville and is a graduate of Algonquin College’s business program. He is covering Tiffany Lepack’s maternity leave. ----Send your people news to: [email protected] Valley Manor Visitor Restrictions Valley Manor in Barry’s Bay is in the midst of an Influenza A outbreak. Restrictions are in effect for visitors to any palliative or seriously ill resident. Activities have also been cancelled until further notice. Bookstore Closes Master’s Way Bookstore in Pembroke has closed. The business has been owned by Tim and Jana Moss since 2004 and was located at 375 Pembroke Street East. Tim Moss is an accountant and will be working out of the building, while Jana is heading up M&M Meat Shops in Pembroke, a business the couple co-own as well. Picketing in Deep River Medical laboratory workers at Deep River and District Hospital held an information picket on February 4th to protest plans to out-source work that will increase costs to the provincial government and delay results for local doctors. Under the new scheme, patients will continue to have their blood and other specimens drawn at the local hospital but those specimens will be instead sent outside the community to LifeLabs, one of the world’s largest private, for-profit medical laboratories. The laboratory workers, represented by Local 475 of the Ontario Public Service Employees Union (OPSEU), maintain the work should stay inside the local hospital, thereby using available surplus capacity while keeping medical costs down. Council Meetings Change Council meetings have changed in the Town of Renfrew. As of February 24th, meetings will take place on the second and fourth Tuesdays of the month at 7:00pm. School Board Retains Leadership The Renfrew County Catholic District School Board has elected Bob Michaud to continue as Chair. David Howard was also returned in his position of vice chair. Meetings Events Guide & FROM SMALL MEETINGS TO LARGE SCALE EVENTS An easy way to be current with local business news. Looking to hold your event or meeting in the Ottawa Valley? Download our free Meetings and Events Guide for the region. BUSINESS www.travelourbackyard.com www.ovbusiness.com Subscribe for Free! Ottawa Valley www.ovbusiness.com/subscribe Entrepreneur Awaits OMB Decision Lindsay Blair and the Township of Laurentian Valley are awaiting a decision of the Ontario Municipal Board (OMB) about whether a development will be proceeding or not. Blair filed an application for a multi-use recreational facility and development on lands located on Forest Lea Road. The application was approved by the municipality, but appealed to the OMB by Kathryn Despaties. An OMB hearing was held in January. The hearing was a full day but the hearing officer did not provide an oral decision, indicating instead that she would issue the decision as soon as possible. Relay For Life Changes Changes are being made to the annual Relay For Life, held in Petawawa at Dundonald Hall in support of the Cancer Society. A meeting will be held February 17 from 7:00-9:00pm at Algonquin College where changes will be discussed. LV Building Permits The Township of Laurentian Valley issued 152 building permits in 2014 at an estimated value of $8,125,000. Of the permits, 12 were issued for single family dwellings, which is the lowest in the municipality’s history. However, there were many renovations, additions and garage constructions that added to the permit values. Commercial development was maintained with the addition of Laurentian Square and the expansion of M&R Feeds in Micksburg. Lanark Highlands Building Permits The Township of Lanark Highlands recorded a total of 139 building permits in 2014, slightly down from 139 permits issued in 2013. The value of those permits, however, was favourable to this past year. In 2014, the construction value of the permits was $8,974,100 for which the municipality earned just over $56,000 in fees. The construction value was up just over $2 million from 2013. Continued on Page 5 February 17, 2015 Ottawa Valley Business Page 5 Business News Around The Valley Continued from Page 4 Horton Building Permits Horton Township earned just over $67,000 in building permit fees for 2014, up about $11,000 from 2013. Building permit fees have increased regularly since 2011. Health Unit Budget The Renfrew County District Health Unit has a budget of $1.694 million for 2015. This levy is paid by three municipal groups - $1.459 million by the County of Renfrew, $215,430 by the City of Pembroke and $20,000 by the Township of South Algonquin. Bowling Alley Closes Petawawa’s bowling alley has closed. Valley Bowl, located in the Petawawa Plaza, closed in mid-November. The business is owned by Roy Brooks. Carleton Place Celebrates Anniversary The Carleton Place District Memorial Hospital celebrated their 60th anniversary on February 12, 2015. The hospital is celebrat- ing the anniversary throughout the year, including a Family Day event in May. In their press release, they noted a few interesting facts, including that a Superintendent, Cora Droppo, was hired in 1954 at a salary of $285 per month. They had six patients on their first day and 114 babies born in their first year. For more information on the hospital and celebratory events, visit: www. carletonplacehospital.ca Lavallee Massage Moving As of March 2, 2015, Lavallee Massage Therapy Centre will be moving their business to 1348 Pembroke Street West, located across from Murphy Ford in Pembroke. The new location will allow the business to expand and host additional practitioners. Development Freeze Lifted In 2014, the Town of Mississippi Mills created a development freeze in Almonte in order to prevent the expansion of the Enerdu power plant. The bylaw put a hold on any development until a Heritage district was determined and accompanying “rule” Advertising in the right place makes all the difference. We talk business here. Ottawa Valley BUSINESS [email protected] | Phone: 613-732-7774 put in place. This month, council repealed that development freeze due to building owner backlash. Property owners in Almonte filed a total of 16 appeals to the Ontario Municipal Board to have the development freeze repealed, most not being aware of the moratorium on development until it was in place. Now that the freeze has been lifted, council will meet publicly with property owners to discuss the heritage district rules and incentives. Sweet Joins Canadian Municipal Board Bob Sweet, Councillor, County of Renfrew, has been appointed by the Association of Municipalities of Ontario’s (AMO) Board of Directors to fill a vacancy in the County Caucus. As a member of the Board, Sweet will help set policy for the Association and serve as a key municipal leader in Ontario for the 20142016 term. AMO’s key priorities are focused on achieving fiscal sustainability for municipal governments, advancing federal and provincial partnerships for infrastructure, and strengthening municipal legislative authority to advance local economic prosperity and environmental sustainability. AMO is a non-profit organization representing almost all of Ontario’s 444 municipal governments. OVTA Seeks Nominations The Ottawa Valley Tourist Association (OVTA) is seeking nominations of their members for the annual tourism awards. There are three categories: the Marilyn Alexander Tourism Champion Award, the Business of Distinction Award and Special Event Award. People can self nominate or nominate other businesses and individuals for the awards. The winners will be announced at the OVTA’s Annual General Meeting in April, 2015. Nomination forms and award criteria is available at: www.ottawavalley.travel. Nominations will be accepted until March 31, 2015. Soutien financier pour démarrer ou fair croître votre entreprise prêts pour financer les jeunes entrepreneurs | l’innovation les entrepreneurs biz | les manufactures les enterprises sociales | la foresterie l’agriculture | l’industrie de l’hospitalité les artisans | la rénovation d'édifices le tourisme |l’accessibilité aux édifices les entreprises saisonnières le démarrage d’entreprises Société d’aide au développement des collectivités du comté de Renfrew [email protected] | www.rccfdc.org | 613-431-3951 1035, rue O’Brien, bureau 6, Renfrew, Ontario K7V 0B3 February 17, 2015 Ottawa Valley Business Page 6 CNL’s Walker Posts Public Message About NRU CEO talks “new opportunities” with 2018 shutdown Note: The following was posted on the CNL website and was written by Bob Walker, CEO of Canadian Nuclear Laboratories (CNL). The Government of Canada has announced that Canadian Nuclear Laboratories (CNL) will operate the National Research Universal (NRU) reactor until March 31, 2018, subject to relicensing. At the conclusion of this period, the reactor will be placed in a state of storage with surveillance until decommissioning. While NRU is a big part of CNL, it is not the only part. NRU supports three of our ten core capabilities – our Centres of Excellence. CNL is responsible for the delivery of a large scope of work which is expected to continue, and in fact grow, in the coming years. The Government of Canada has signaled its long-term support for our industry and for CNL through the renewal and revitalization of our site infrastructure. This includes a new Hydrogen Isotopes Technology Laboratory to be fully operational this spring, and a new research complex to open in the near future. Over the next three years, we will continue to ensure NRU operates safely and reliably. We will work with our customers to safely derive maximum value in this time period and to accelerate research and irradiation campaigns. Planning is underway to find alternate solutions to minimize the disruption on our impacted research programs. Our people are our most valuable asset. I anticipate that NRU will continue to require essentially the same workforce it employs today for at least the Find Us On Ottawa Valley Business OV Health Travel Our Backyard Ottawa Valley Jobs Forward Thinking next five years. New opportunities are expected to present themselves over the years ahead. We will be actively working to retain, retrain and redeploy those staff eventually affected by the shutdown of the NRU. Enabled by our people, the NRU reactor has served this country well. It has provided a research facility for Nobel-prize winning scientific advances; it has been the foundation for an industry which has grown to employ more than 30,000 Canadians; it has been instrumental in the development of the technology that cleanly and reliably powers our homes and businesses; and, it has contributed to medical advances that have touched the lives of millions of people around the world. By the time of shutdown in 2018, the NRU will have served Canada for six decades. We are all proud of this incredible legacy. Winter’s Here! Pembroke &Area AIRPORT T Need a sled check-up? Need some additional accessories? See us today for all your trail needs. We make it possible. Looking for a place to develop your business? Take a look at land lease and build opportunities at the Pembroke & Area Airport. In the middle of Petawawa and just off the Trans Canada Highway and Petawawa Boulevard. Serviced and nonserviced land available. Let Your Business Fly. Inquire today at: www.flycyta.ca | Phone: 613-687-5300 C & T ENTERPRIZE MARINE | ATV | SNOWMOBILE Phone: 613-687-9996 | www.marinepros.ca February 17, 2015 Ottawa Valley Business Page 7 Book Club: Unleashing Team Potential Lessons for Managers From My Canine Friends It’s A Fact Agri-Business in Canada 51% Farmers who plan to adopt new technologies within the next three years 81% Farmers who use the Internet for products and services 59% Farmers who use public sector risk management tools 52% Farmers who use training for self or employees 51% Farmers who use consulting services 28% Farmers who use a detailed annual budget 24% Farmers who use private sector risk management tools By: Sylvia Plester-Silk “Unleashing Team Potential: Lessons for Managers from My Canine Friends” was inspired by a trip to the dog park. While Josee was playing with other dogs, Sylvia noticed some common challenges between the owners and the dogs – and frankly, the dogs seemed to deal much better with team dynamics! As she reflected on this insight, an idea for speeches and then her book arose – she decided to use often fun, sometimes cute dog stories to illustrate the common dynamics that occur in teams. In each chapter, you will find a short dog vignette to demonstrate the team dynamics challenge and then helpful hints to assist you as a manager to become more self-aware, to assist your team to work more effectively together and to help you Unleash Your Team’s Potential – by becoming the leader you were meant to be. Whether you are an aspiring leader, recently promoted to a supervisory position or have been in management for years, this book will teach you the key concepts required to bring your leadership skills to a new level. Every chapter includes an entertaining story of canine behav- 20% Farmers with a written business plan 19% Farmers with a written succession, retirement plan 84% Farmers planning to expand or maintain the size of their operation within the next three years 2 Million The number of jobs held by the Agriculture industry in Canada (1 in 8 jobs) 95% Farmers taking action to protect the environment 28% Farmers who plan to transfer their business within the next three years 83% Farmers planning on transferring their business who plan to transfer it to a family member Source: Canadian Federation of Independent Buisness (CFIB) iour that illuminates the theory of effective management skills, coupled with practical advice on how to implement the principle in your workplace. If you’re looking to surpass your targets, create a highly motivated team, and set yourself up for promotion, this book is a must read! This easy to read book gives tips and tricks to effectively lead your team – ones you can put to work today. “A charmingly written, humorous view of the challenges and opportunities for management. Wittingly using lessons from our canine friends, the book provides lessons and observations that will undoubtedly help managers think about how they interact with others and more importantly how they can facilitate interactions for positive outcomes.” - Alastair JS Summerlee LLD, PhD, BSc, BVSc, MRCVS, President and Vice-Chancellor, University of Guelph NOTE: Download two free chapters at the author’s website: www.onpurposeconsulting.ca ----Have a great read? Email suggestions to [email protected] This Is An Employer Issue. Wisdom Truth builds trust. If you have an employee who is struggling with issues that are distracting them from their work, you are losing productivity. Being a member of Valley EFAP allows your employees to access unlimited counselling services, and to return to full productivity levels. www.valleyefap.com - Marilyn Suttle You are serving a customer, not a life sentence. Learn how to enjoy your work. - Laurie McIntosh Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. - Ross Perot Phone: 613-735-2116 | [email protected] 84 Isabella Street, Pembroke Good service is good business. - Siebel Ad February 17, 2015 Ottawa Valley Business Page 8 NFU: Target Neonics Ag organization defies industry Mental Health By: Shelley TerMarsch [email protected] The statistics are staggering that one in four people have mental health problems. Young and old, in your workplace, mental health impacts everyone. While the media is focusing on diminishing the stigma of mental health issues, it doesn’t address how we de-personalize it. We do not look around the lunch table and consider that one of our workplace peers will be impacted by mental health issues. We don’t look around the dinner table and wonder which family member will face that struggle. Of course, we never think either of the “one in four” to be impacted will be ourselves. Instead, our thinking that “it will never happen to me,” or that we can “handle it” act as a barrier to seeking mental health help. Seeking help can often be perceived as a weakness of not being able of deal with normal life problems. These beliefs often delay seeking help, which in turn delays recovery. Other barriers to seeking help can include concern about confidentiality, fear of judgmental attitudes or the perception that mental health issues do not warrant a doctor’s visit the way physical health issues would. Seeking help is a four stage process that goes like this: 1. Awareness and appraisal of problems is first. Be able to recognize the symptoms and then maintain the belief that alleviating symptoms leads to a more fulfilling life 2. Tell someone your symptoms and your need for support. 3. Know the availability and accessibility of local supports (Employee Assistance Programs, counsellors, etc.) 4. Have a willingness to seek out and talk to a mental health professional. If, compared to others, it seems more difficult for you to function in your life, to be happy and have joy, you should explore how to get some help to prevent a larger mental health issue. Shelley TerMarsch is a counsellor with Valley Employee and Family Assistance Program. Her column appears monthly. Halifax It was a call to Crime Stoppers that alerted police to alleged mall shooting in Halifax, Nova Scotia this past weekend. The tip allowed police to act immediately, arrest individuals and prevent the potential deaths of many people. Police had no warning of this plot aside from the Crime Stoppers tip. You can make a difference by reporting crime anonymously. The National Farmers Union (NFU) in Ontario supports the Ontario government’s initiative to restrict the use of neonicotinoid seed treatment and to promote Integrated Pest Management to address crop pest problems. The Ontario government recently came out against the use of neonics, much to the surprise of the agricultural and beekeeping industries. In declaring their support, the NFU has submitted comments on the discussion paper Pollinator Health – A Proposal for Enhancing Pollinator Health and Reducing the Use of Neonicotinoid Pesticides in Ontario. “The NFU in Ontario has a very diverse membership that includes both beekeepers and those who grow cash crops conventionally. As an organization we advocate for economically, socially and environmentally sustainable agricultural a practices that make it possible to put the principles of food sovereignty into action,” said Karen Eatwell, president of NFU Ontario.“Neonicotinoid insecticides affect our farms, our food and our environment, so this issue is important to everyone.” Eatwell goes on to say that the NFU supports targeting the use of neonicotinoid-treated corn and soybean seeds “to only those acres where the need can be demonstrated.” NFU’s vice president, Ann Slater, suggested that the “precautionary principle” should be used when it comes to protecting the environment. “We would like to see more public interest research and extension services devoted to IPM practices in Ontario crops,” Slater said.” The NFU-O’s full submission is posted at www.nfu.ca and on www.ovbusiness.com lifestyle you can work with Jobs Eastern Ontario easternontariojobs.com Get your job opportunity in front of an Eastern Ontario audience. Book with us! Crime Stoppers is available in Renfrew County. Call today. 1-800-222-TIPS www.valleytips.ca [email protected] www.EasternOntarioJobs.com February 17, 2015 Ottawa Valley Business Page 9 Tender Results Around The Region Sale of Surplus Equipment 1993 GMC Topkick Pumper Fire Truck. Town of Petawawa. No bids were received. Tender will be reissued in the spring. Replace Heaters in Various Buildings. Garrison Petawawa. Awarded to Valley Refrigeration in the amount of $18,500. Construct Explosive Ready Use Building. Garrison Petawawa. Awarded to Frecon Construction of Pembroke in the amount of $1,567,000. Construct and Deliver a Prefabricated Building. Garrison Petawawa. Awarded to Turkstra Modular Builders in the amount of $396,000. The Town of Renfrew has awarded Engineering Services for the development of a Master Servicing Plan – Water, Wastewater and Stormwater, to Stantec Consulting Limited in the amount of $150,575 inclusive of non-refundable HST. The Town of Renfrew has authorized the Ontario Clean Water Agency (OCWA) to proceed with Sanitary Flow Monitoring, as per their proposal dated November 7, 2014, in the amount of $26,966.40 inclusive of nonrefundable HST. Horton Township has authorized Stantec Consulting to complete the 2014 Annual Operations Monitoring report for the landfill site at a cost of $6,700 plus HST. The Township of Madawaska Valley has accepted the proposal from Millier Dickinson Blais, dated December 12, 2014, to complete a Municipal Strategic Plan at a cost of $9,500 plus HST. The Town of Renfrew has authorized the Director of Development and Works to purchase a MMG120 and a MMG25 generator, as identified in the 2014 capital budget, from Battlefield Equipment Rental at a cost of $61,000.72 plus HST (MMG120) and $26,671.88 plus HST (MMG25) for a total of $87,672.60 plus HST. Small hospitals work together for pharmacy Deep River Hospital CEO leads solution that earns funding by Champlain LHIN: local hospitals involved The Champlain LHIN aims to improve the quality of care in small hospitals across the region by creating a collaborative pharmacy. Eight hospitals in the region will participate in the implementation process, including hospitals in: Almonte, Arnprior, Carleton Place, Deep River, Alexandria, Kemptville, Renfrew and Barry’s Bay. The project lead is Deep River and District Hospital CEO, Gary Sims. Through the small and rural hospital transformation fund, the Champlain LHIN provided nearly $900,000 in the past two years to support the purchase of the model, including drug packaging units and automated drug distribution cabinets, two tools that help reduce medication errors. Due to limited pharmacist coverage on nights and weekends, nurses at the eight hospitals had to access the hospital pharmacy and measure out medications themselves during these times. With the new model, nurses can obtain pre-measured dosages from units located right on the patient ward. The regional pharmacy group has also aligned their medication choices with The Ottawa Hospital, which reviews new medications for appropriateness and safety, allowing small hospital pharmacists to benefit from the knowledge and expertise of the largest hospital in the region. Tenders Roof Replacement ----Catering Services ----Various Tenders - County of Renfrew ----Perth 2015 Capital Works Program - McLean Blvd. Reconstruction to Thomas Ave to cul-de-sac ----Four Wheel Drive 3/4 Ton Truck ----RFP - Collection, Handling and Processing Of Recyclables ----Sale of Surplus - Municipal Land, Tay Valley Township Full listings of tenders, visit: www.ovbusiness.com/tenders Tenders are free to post with Ottawa Valley Business. Simply email the tender notice and we will publish it free of charge. Advertise with Impact. Fire Alarm Experts. When you want your fire alarm system done right the first time, call Layman Fire & Safety. It’s worth your time to have knowledgeable service. www.laymanfireandsafety.com Phone: 613-732-5320 [email protected] If you have questions about advertising in an e-newspaper, and are wondering if it would work for your business, we invite you to talk to us about it. We can let you know if your business would be a good fit in this publication. Ottawa Valley BUSINESS Advertise with Impact. [email protected] February 17, 2015 Ottawa Valley Business Page 10 Of Two Minds Generational differences in marketing By: Jennifer Layman [email protected] One of the toughest situations in a business is when different generations are involved in its operation. Differences of opinion come up in many areas, one of which is definitely marketing the business. Everyone brings their own knowledge and experiences to the table in marketing discussions, and since that differs substantially amongst generations, it can often result in a business not marketing at all because they can’t decide how to do it. The challenge in this situation is being able to look at things from the customer’s point of view, as opposed to your own. Here are three ways to do that more successfully: 1. Be upfront about what you do not know. If you don’t know much about marketing online, say so. If you don’t know what value there is in print advertising, say that too. Most people make choices based on habit versus effectiveness, so if you’re willing to find out about things you’re not sure on, you will make more effective decisions. 2. Listen to your customers. In everyday conversations you have with your customers, you are getting some great feedback. One of the most common questions I get in response to telling people I run a marketing agency is, “so, what exactly do you do?” When I promote my business, I include an education component to it, or I relate it to something easy to understand for the person who would be reading it. I’ve used things like “specializing in ideas that work” or “hope is not a marketing strategy” to relate to people’s issues in marketing. My website content is geared to educating and speaking my customer’s language appropriately. It’s not about me, it’s about them. 3. Put your business first, even if it makes you uncomfortable. A common situation I help clients overcome is getting on the internet for the first time with their business. Whether it’s developing a website or running online advertising, this is a very common step that connects me to a client. The main reason is that most of the business owners who are new to online marketing have not been around online marketing their entire life. There is a generation, the millennials, who have never lived without the internet. Most of my clients are older than millennials, and need some help understanding the internet. The opposite side of this story is talking to a 28-year-old and explaining why billboards and local radio stations still matter. No matter which way we are going, towards tradition or towards technology, it’s about putting the business first. Many workplace leaders I have talked to struggle with bridging generational gaps between managers and employees, or managers and owners, not just in marketing, but in all areas of business. The good news in this frustrating situation is you have access to more options than you would have if everyone thought the same way. The challenge is choosing which option to lead with. In marketing, that challenge can often be met by putting the needs of the customer first, and seeing how everything else falls into place after that. Jennifer is the owner of Forward Thinking Marketing Agency. Her column appears every issue. The benefits of getting noticed. forwardthinking MARKETING AGENCY www.fwdthink.net | Phone: 613-732-7774 | [email protected] Tech Trade App: inDinero Cost: Free Available: Android and iPhone ----Imagine using just one provider for all your back office needs. Instead of using a different bookkeeper, tax professional, benefits provider, and payroll provider, you can have one service take care of everything for you! inDinero is a one stop shop. inDinero is the easiest way for businesses to manage their finances. With a real-time finance dashboard hooked up to your bank and credit card accounts, you’ll have instant visibility into what’s going on in your business. With inDinero you can: Track all your business bank and credit accounts in a single place ----Photograph and record business receipts ----Get real-time alerts for your business accounts ----Categorize your transactions for better reporting ----Search/Filter your past business transactions inDinero is your entire back office. We take care of your accounting, file your corporate tax returns, and manage your payroll. Focus on what matters most, and leave the rest to inDinero. If you have an app for business that you want to share, send it to us at: [email protected]