Access Experience. Get Results.

Bermuda Overview
Access Experience.
Get Results.
Ironshore Bermuda Team
“We consider ourselves entrepreneurs
just as much as insurance experts.”
- Mitch Blaser
1
Our goal at Ironshore is
SIMPLE:
To be the best, highly focused, specialty Property/Casualty business in the world. We provide our broker partners with risk
management planning designed to adapt to the distinct business challenges facing each client. To accomplish this goal, we
have platforms in Bermuda, the U.S. and internationally that provide multiple distribution channels to access our products
and talent.
Now more than ever, nimbleness trumps scale as clients demand more syndication from the market to manage their risks.
The flexibility of our organization enables our senior leaders to navigate regulations that are constantly evolving and provide
opportunistic thinking that distinguishes us from our competitors.
This approach allows us to consistently deliver innovative solutions to our clients all over the world. Ironshore’s strong balance
sheet and strategic alliances benefit clients with syndicated capacity. By retaining excess capital and integrating our responsive
claims model with sound underwriting decisions, Ironshore is an obvious choice for clients in every major category.
While the market in Bermuda mainly concentrates on reinsurance, our focus is specialty insurance. Our unique view, entrepreneurial
culture, talented Bermuda-based team and global network continue to attract the best and the brightest in our business.
Our specialized experience and relentless commitment to service will continue to raise industry expectations and standards.
We truly appreciate your business and partnership.
Kevin Kelley
CEO, Ironshore Inc.
Mitch Blaser
COO, Ironshore Inc.
CEO, Ironshore Bermuda
CEO, Iron-Starr
2
Ironshore in Bermuda
Ironshore® may be one of the fastest-growing specialty insurance companies in the world today, but our
unique culture was born in Bermuda. In 2006, Ironshore laid out a new model designed to be more
entrepreneurial than institutional. We gave senior-level talent the freedom to create real change in a
supportive environment, thus creating more innovation and accountability.
So with fresh capital and no legacy issues, founder Robert Clements spearheaded an initiative in Bermuda
that launched what is now one of the largest Primary Property Insurance offerings in a marketplace that is
predominantly reinsurance focused—a landmark change. Our experienced leadership and strong offshore
capital provided an efficient and secure underwriting platform: truly a safe harbour during an uncertain time.
Today, we are the largest commercial property insurance provider on the island. In addition to our property
offering, we also have syndicated capacity through our Iron-Starr agency, which offers large limit capacity for
Excess Casualty, Financial Lines and Healthcare. When you have the right people in the right place at the
right time, great things can happen.
Ironshore Bermuda provides the best opportunity to diversify risk in an industry that demands a syndicated
approach. This approach, combined with our senior leadership team, strong balance sheet and diversified
product solutions, has enabled Ironshore Bermuda to emerge as a market leader during a critical time in
the insurance industry.
3
Ironshore around the world
Ironshore has expanded well beyond the borders of our first office in Bermuda. In fact, with over $1.9 billion in
fresh capital and more than $3.5 billion in investments in 2013, Ironshore has become one of the fastest-growing
companies in the industry, supporting more than a dozen core product units in 23 offices throughout the world.
Ironshore is rated A (Excellent) by A.M. Best with a Financial Size Category of Class XIV. Ironshore’s Syndicate
4000 operates within Lloyd’s, where the market rating is A (Excellent) by A.M. Best and A+ (Strong) from
both Fitch and Standard & Poor’s.
Ironshore provides broker-sourced specialty commercial property and casualty coverage for risks located
throughout the world. Through our platform in Bermuda, including Iron-Starr Excess,SM Ironshore writes
property and excess casualty insurance for global commercial risks. Ironshore’s North American operations
write commercial property and casualty insurance, including a variety of specialty coverages in Aviation,
Construction, Environmental areas, Healthcare Liability, Management & Professional Liability, Marine,
Personal Lines and Political Risk. Specialty coverages are underwritten by Lloyd’s through Ironshore’s
Pembroke Syndicate 4000. Ironshore’s international units operate primarily through Lloyd’s Syndicate 4000
and through our Dublin-based entity, providing marine, short tail specialist lines, property, casualty and
liability coverages.
IRONSHORE
BERMUDA
Operating
Units
Major
Classes
Operating
Regions
INTERNATIONAL
• Bermuda Property
• Iron-Starr
• IronPro®
• U.S. Property
• IronHealth®
• Environmental
• U.S. Specialty Casualty
• Political Risk
• Programs
• Pembroke Managing Agency
• Lloyd’s Syndicate 4000
• Ironshore Europe Limited
• Property
• Casualty
• D&O
• E&O
• Employment Practice
• Liability
• Healthcare
• Professional Liability
• Management Liability
• Loss Mitigation
• Property
• Long Term Care
• Casualty
• Life Sciences
• Managed Care
• Excess Casualty
• Environmental
• Contractor Liability
• Aviation
• Credit
• Personal Lines
• Provider Excess
• Employer Stop Loss
• Surety Bonds
• Marine
• Cargo
• Political Risk
• War & Terror
• Fine Art & Specie
• Property
• Energy
• Accident & Health
• Warranty & Indemnity
• Kidnap & Ransom
• Financial Institutions
• Professional Liability
• International Casualty
• Worldwide
• United States
• Bermuda
• Atlanta
• Birmingham
• Boston
• Charlotte
• Chicago
• Dallas
• Denver
• Houston
• Los Angeles
• Singapore
Offices
UNITED STATES
• Worldwide
• Miami
• New Orleans
• New York
• Philadelphia
• Ridgeland
• San Francisco
• Simsbury
• St. Louis
4
• London
• Toronto
• Dublin
• Sydney
Ironshore in our community
No matter how great our expansion in the world, the core values we established in Bermuda remain
unchanged. Especially our pledge to be actively involved in our local communities. Ironshore is committed to
launching initiatives that engage the young people of Bermuda, create real change in the local area and have
a positive cultural influence.
With that in mind, Ironshore partnered with Sandys 360, Bermuda’s first campus-based community centre
that serves as a hub for more than 13,000 children, adults and seniors. This national community program has
become an important contribution to our friends and neighbors across the island. We support several youth
basketball, cricket and aquatic programmes that provide a constructive forum for after-school and summer
activities. In addition to providing financial support, Ironshore provides resources to assist Sandys 360 with
financial planning and the strategic direction of the senior and junior leagues along with mentoring support.
We look forward to supporting Sandys 360 and its board for years to come.
Ironshore continually strives to be involved in many local charities, including the newly launched Early Teen
After School Program at the Coalition for the Protection of Children, Windreach Therapeutic Riding
Programme, Big Brothers Big Sisters, The Red Cross, Melange Breast Cancer, The Women’s Resource
Centre, Friends of Bermuda Railway Trail, and the Centre for Talented Youth, where we provide financial
assistance as well as after-school tutoring.
5
Our People & Process
The right leadership builds the best partnerships. That’s why Ironshore has assembled the top talent in the
industry with leaders who have helped define the areas in which they specialize. With an average of 27 years’
experience, our key executives are empowered to act like entrepreneurial owners, because indeed, they are.
This means no ivory towers or silos. You have direct access to senior-level decision makers who have the
freedom to immediately impact the long-term vitality and well being of your business. Our leadership team has
worked in the industry long enough to know what works and what doesn’t anymore. Smart and nimble works.
At Ironshore, we believe that local knowledge of each market is critical to providing the best possible
protection. As a key global resource for risk diversification, our senior managers are well versed in the
markets we underwrite. Our team leaders draw from broad product experience in multiple markets and
regions. And as one of the largest Primary Property insurers in Bermuda, it’s safe to say we’re the experts
in our market. We’re also well aware that our relationships are only as strong as our performance, so we
work tirelessly to provide the best possible service, as well as product and process innovation. In today’s risk
complex world, reliable guidance is needed now more than ever.
Mitch Blaser
Kevin Kelley
Shaun Kelly
CEO, Ironshore Inc.
President, Ironshore Inc.
Joe Roberts
COO, Ironshore Inc. &
CEO, Ironshore Bermuda
CFO, Ironshore Inc.
Peter Coleman
Nicholas Wills
Shane Rozario
Larry Engrissei
EVP, Head of International Property
SVP, Senior Property Underwriter
VP, Head of Property Claims
SVP, Claims Manager
Eric Kittleson
Steve Horton
Susan Pateras
Chief Underwriting Officer,
Iron-Starr
VP, Financial Lines Manager,
Iron-Starr
SVP, Healthcare Practice Leader,
Iron-Starr
6
Claims Process Innovation
Innovation should go beyond new product offerings and customized planning. That’s why we designed a
more efficient system to address and process claims. Our in-house claims department is embedded in each
of our underwriting business units and operates under the same experienced leadership team. Ultimately,
the people responsible for issuing high-quality policies are also responsible for policy service and support,
particularly in the event of a claim. While this integrated service model seems fairly obvious, it’s unique within
the industry. At Ironshore, we never lose sight of the simple fact that businesses purchase insurance because
they need support in the event of a claim.
And when it comes to settling a claim, no other insurance firm has a better understanding or more expeditious
approach to claim management and fair resolution. We constantly monitor direct feedback we receive from
our brokers and clients. This process provides us with invaluable information and enables us to make certain
that we stand true to our promise and deliver on our pledge of service. With the risks that exist in the market
today, there’s never been a greater need for a trusted resource that can handle your claim in a responsive and
efficient manner. And at Ironshore, we’re committed to being that resource.
Our personalized approach saves our clients’ time, provides the best possible protection, and is the difference
between a mere insurance provider and a true insurance partner.
LARRY ENGRISSEI
SVP, Claims Manager
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Bermuda Property
The Bermuda Property division provides All Risks Property Cover including Windstorm, Earthquake and Flood. Our team of
experienced underwriters writes an array of Global, Domestic U.S. and International risks providing up to $25 million in capacity.
The Bermuda team works with clients and brokers to provide solutions tailored to their individual insurance needs, offering
wordings expertise, an experienced claims team and a dedicated modeling unit. We offer prompt service and assistance on
all our accounts.
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General Commercial Property
Ironshore’s general commercial property products focus on insuring property and business interruption
coverage. Ironshore’s Bermuda Property team can offer capacity on a Primary, Quota Share,
Excess of Loss or Full Value Basis. Ironshore underwrites both catastrophe and non-catastrophe
exposed accounts.
Ironshore underwrites comprehensive coverage on commercial risks across virtually all industries.
These include, but are not limited to, the following:
Casinos
Office Buildings
Financial Institutions
Railroad/Transportation
Healthcare Facilities
Restaurants
Hotels/Resorts
Retail and Wholesale Operations
Manufacturing
Schools/Colleges/Universities
Municipalities/Government Institutions
Warehousing
9
Bermuda Property Products
Energy Property
Ironshore’s energy property insurance policies provide coverage for property damage, machinery
breakdown and business interruption across virtually all classes within the specialty Energy sector
within Bermuda, the U.S., and beyond.
Ironshore underwrites comprehensive coverage on commercial risks across virtually all classes within
the specialty Energy sector. These include, but are not limited to, the following:
Alternative Energy
Methanol
Chemicals
Mining - Non Coal
Coal - Surface
Pipeline
Coal - Underground
Petrochemical
Cogeneration
Power and Utility
Drilling Rigs (Onshore Only)
Pulp and Paper
Ethanol
Refineries
Fertilizer Manufacturing
Solvent
Gas Plant
Steel
Geothermal
Tank Farms
10
Bermuda Property Contacts
Peter Coleman
Nicholas Wills
Executive Vice President, Head of International Property
[email protected]
441-279-8200
Senior Vice President, Senior Property Underwriter
[email protected]
441-279-8238
Rod Todd
Karlene Antoine
Senior Vice President, Senior Property Underwriter
[email protected]
441-279-8334
Vice President, Property Underwriter
[email protected]
441-279-8288
Ian Smith
Ann Holden
Vice President, Property Underwriter
[email protected]
441-279-8348
Assistant Vice President, Energy Underwriter
[email protected]
441-279-8331
Shane Rozario
Helen Gullick
Vice President, Head of Property Claims
[email protected]
441-279-8260
Vice President, Contract Wordings Manager
[email protected]
441-279-8221
General Email and Number
[email protected]
441-279-8230
11
Iron-Starr
Iron-Starr Excess SM Agency, Ltd. provides catastrophic Excess Casualty, Healthcare, and Financial Lines capacity for the Global
2000 company segment and professional services firms. Iron-Starr products are available through Ironshore Insurance Ltd. and
Starr Insurance & Reinsurance Limited for both public and private companies, professional services organizations, as well as
not-for-profit entities, government agencies, limited liability companies, financial institutions, limited partnerships, real estate
investment trusts and joint ventures.
12
Excess Casualty
Coverage is available on recognized Bermuda market policy forms as well as on a follow form basis,
both occurrence, integrated occurrence and claims made. Targeted classes include agricultural
business, construction, consumer products, chemical, energy, heavy industrial, medical products, real
estate, telecommunication and transportation.
Bermuda Market
Policy Forms
Our three variations of the generally accepted Bermuda
Market form – ISEAXS02, ISEAXS004 & ISEAXS005
– all provide coverage on an occurrence reported basis.
Iron-Starr Excess
Follow Form
Our Excess Follow Form Policy – ISEAFF - provides excess
follow form coverage on either an occurrence or claims
made basis, depending upon the risk presented. Coverage
is also available on the Bermuda Shorts Form – ISEABSF.
In addition, and only in respect to the Energy and Utility business
segment, manuscripted claims made coverage is available on
our ISEAFFAEGIS policy form.
13
Iron-Starr Products
Financial Lines
Iron-Starr Excess Agency, Ltd. provides excess financial lines capacity with a Follow Form Excess
Policy across all financial lines and, for Errors and Omissions business, a Memorandum of Insurance.
Iron-Starr products are available through Ironshore Insurance Ltd. and Starr Insurance & Reinsurance
Limited for public companies, private companies, not-for-profit entities, limited liability companies,
financial institutions, limited partnerships, real estate investment trusts and joint ventures.
Our strong balance sheet, along with our team’s in-depth knowledge and expertise in the field,
make Iron-Starr a premier partner for risk syndication in the specialty Financial Lines business sector.
D&O Public
Employment Practices
D&O Private
Fiduciary Liability
D&O Non-Profit
Crime
Side A
Errors and Omissions
Single Project Architects Insurance & Engineers
Representations and Warranties
Cyber Liability
14
Iron-Starr Products
Healthcare
Ironshore launched a platform to offer meaningful capacity to mitigate risks in the Healthcare
sector, including the unique ability to drop down over multiple lines of coverage where required.
Coverage is available on the traditional Bermuda policy form, as well as on follow form claims
made and reinsurance basis.
Academic Medical Centers
Physician Groups
Integrated Delivery Systems
Managed Care Organizations
Pediatric & Specialty Hospitals
Senior Care Facilities
Combined Coverage Lines
Iron-Starr will also write excess liability over multiple coverage lines including casualty, financial
lines and healthcare.
15
Iron-Starr Contacts
Mitch Blaser
Eric Kittleson
Chief Executive Officer
[email protected]
441-279-8222
Chief Underwriting Officer
[email protected]
441-279-7013
Steve Horton
John Mohs
Vice President, Financial Lines Manager
[email protected]
441-279-7024
Senior Vice President, Excess Casualty
[email protected]
441-279-7014
Victoria Williams
Richard Rossomme
Vice President, Financial Lines
[email protected]
441-279-7020
Vice President, Excess Casualty
[email protected]
441-279-7025
Shaza Murray
Barbara-Anne Thorne
Underwriter
[email protected]
441-279-7022
Assistant Vice President, Excess Casualty
[email protected]
441-279-7015
Susan Pateras
Kim Bolin
Senior Vice President, Healthcare Practice Leader
[email protected]
441-279-7027
Underwriter
[email protected]
441-279-7016
Larry Engrissei
Joy LaHuta
Senior Vice President, Claims Manager
[email protected]
441-279-7021
Vice President, Claims
[email protected]
441-279-7012
General Email & Number
[email protected]
441-279-8200
16
Ironshore is located in Bermuda’s premier
building on 141 Front Street, which utilizes the
most progressive, green architectural
innovations on the island.
17
General Contacts
Mitch Blaser
Joe Roberts
COO, Ironshore Inc., CEO, Ironshore Bermuda &
CEO, Iron-Starr
[email protected]
441-279-8222
Chief Financial Officer, Ironshore Inc.
[email protected]
441-279-8345
Pierre Samson
Mark Heintzman
Senior Vice President, Chief Risk Officer
[email protected]
441-279-8315
Senior Vice President, Treasurer &
Bermuda Chief Financial Officer
[email protected]
441-279-8226
Lisa Freeman
Michael Grayston
Senior Vice President, Head of Strategic Operations
[email protected]
441-279-8220
Vice President, Treasury & Investments
[email protected]
441-279-8338
Andrea Mowbray
Linda Sugrue
Vice President, International HR
[email protected]
441-279-8212
Vice President, Group Controller
[email protected]
441-279-8347
General Email & Number
[email protected]
441-279-8200
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“The industry called for a better model, so we created it. Where access
to experience drives results and innovation happens every day.”
- Kevin Kelley
CEO, Ironshore Inc.
When considering a long-term insurance partner for your business, please
call 441-279-8200 or visit www.ironshore.com
The information contained herein is for general informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any product or service. Any description set
forth herein does not include all policy terms, conditions and exclusions. Bound insurance policies, rather than summaries thereof, govern. Not all insurance coverages or products are available and
policy terms may vary. Some policies may be placed with a surplus lines insurer. Surplus lines insurers do not generally participate in guaranty funds and coverage may only be obtained through
duly licensed surplus lines brokers.
© 2013 Ironshore Inc. All rights reserved.