WR DEC-Janv 2003-4 - Airports Council International

AIRPORTS COUNCIL
INTERNATIONAL
MARCH /APRIL 2005 - 2
ACI Governing Board Defines Priorities
By Niels Boserup, ACI Chairman
registered in 1978 – proof that we are serious
aviation business partners, competing against
each other and against other transport modes to
win and retain market share. It demonstrates
that airport operators have successfully
diversified non-aeronautical income streams to
ride out downturns in passenger and freight
traffic. It is unfortunate that not all of our airline
partners have fared as well in adapting to new
market realities. We need strong airlines to join
us in building for the future.
he traffic results for 2004 showed a return to
a strong pattern of growth and ACI forecasts
to 2020 predict sustained growth for the industry.
Our challenge as airport operators will be to
ensure a balanced approach to costeffectiveness, expansion needs and customer
satisfaction as we handle the rising numbers. At
the same time, we must work closely with our
industry partners on a number of issues – airline
user charges, implementation of more stringent
security measures, privatization projects,
environmental protection and the debate
concerning aviation taxation.
The World Executive Committee and
Governing Board, meeting in Copenhagen in
March, defined six priority areas for focus by the
airports industry: safety, security, environment,
cost efficiencies, customer service and economic
impact. As I saw firsthand at the Aviation &
Environment Summit, the two traditional pillars
of aviation – safety and security – have been
joined by environment.
We have made
tremendous progress in this area, but perhaps
need to do a better job of communicating those
successes to the public and ensuring open
dialogue with our local communities.
From an economic perspective, airports
continue to be catalysts of growth and
employment for local and national economies.
Some 4.5 million persons are employed on airport
sites worldwide. Airports worldwide handled
over 3.6 billion passengers in 2004. With
passenger numbers forecast to double by 2020,
airport operators responded with the highest
recorded level of capital expenditure – over USD
30 billion—in 2004 to build for the future.
Photo: Magnus Klitten
T
the last three years. ICAO results show that
airport charges have been declining for the past
five years. Today these charges represent the
same percentage of airline operating expenses as
Airports worldwide are achieving higher
levels of customer service while working to
reduce unit costs. The AETRA customer
satisfaction survey is one tool that enables the
airport to better assess the passenger’s point of
view. In June, ACI’s “Quality of Service at
Airports” conference in Kuala Lumpur, organized
in collaboration with IATA and AETRA, will focus
on successful approaches for enhancing customer
experience and perception of value received. I
encourage ACI members and World Business
Partners to attend, taking advantage of this
opportunity to share experiences with your ACI
colleagues and other aviation stakeholders. ■
“Quality of Service at Airports”
05
Kuala Lumpur
First Annual Conference and Exhibition
1& 2 June 2005, Kuala Lumpur
Also featuring the 2004 AETRA Awards Ceremony
In terms of financial performance, airports
are still firmly in the black despite a tough market
that has reduced aggregate airport profits over
MARCH /APRIL 2005 - 2
PAGE 2
ACI STATISTICS OVERVIEW
CI published the first edition of the International
Passenger and Freight Report in April. This
document focuses on monthly international
passenger traffic and freight trends and serves as a
companion analysis for the Monthly Airport
Worldwide Traffic Report. The new report is
available free of charge to ACI members and World
Business Partners. If you were not included on the
distribution of the first issue and would like to
receive a copy, please send an email to
[email protected].
A
ACI World Headquarters
P.O. Box 16
1215 Geneva 15 - Airport
Switzerland
Tel: (+41) 22 717 85 85
Fax: (+41) 22 717 88 88
E-mail: [email protected]
Website: http://www.aci.aero
The monthly trend for international passenger
and freight is depicted in the chart. The sharp rise in
April/May of 2004 corresponds to the rebound from
SARS traffic downturn in 2003.
Data has been submitted by 549 airports who
report international movements to ACI each month
throughout a 12-month period. The composition of
participating airports by region is AFR 65, ASP 79,
EUR 225, LAC 93, MEA 15, NAM 72, ACI total 549
(out of the 826 airports reporting overall
international and domestic for the
Worldwide Traffic Report).
INTERNATIONAL PASSENGER AND FREIGHT TRENDS
% CHANGE FROM PREVIOUS YEAR
PASSENGERS
FREIGHT
35.0
30.0
25.0
Chairman:
Niels Boserup
Copenhagen Airports A/S
20.0
15.0
10.0
5.0
Director General:
Robert J. Aaronson
0.0
FEB
2004
Directors:
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
Preliminary data for 2004 reveal that
international passenger traffic was 39% of total
world passenger traffic. European airports handled
55%, followed by Asia Pacific with 22% and North
America 11%. This contrasts sharply with total
passenger traffic where North America dominates
with 37%.
Paul Behnke
David Gamper
Linda Johnson
Editor - World Report:
Nancy Gautier
Regional offices in Brussels,
Merida, New Delhi, Hong Kong
and Washington, DC.
ACI ICAO Bureau-Montreal.
International freight represents 56% of total
freight handled worldwide (freight measure does not
include mail). Asia Pacific airports account for 42%
of international freight, Europe 26% and North
America 17%.
DEC
JAN
2005
In March, ACI posted the
preliminary worldwide traffic results
for 2004 and top performing airports.
The table below shows that in 2004
global as well as all regional traffic
levels rose above the pre-crisis levels
of 2000. The regional breakdown
indicates the traffic downturns
related to the events of 9/11, the Iraq
conflict and SARS.
Released in May, ACI’s early
traffic reports – PaxFlash and FreightFlash – indicate
that in March passenger traffic continues to rise and
that cargo growth although subdued is climbing back
upwards from the more marked February drop.
Easter holidays in March 2005 buoyed total
passenger traffic to an 7.6% increase, with
international up 11.3 % and domestic 4.3%
compared to March 2004.
Total freight handled worldwide increased
2.4%, with both international up 2.6% and domestic
up 3.3% compared to March 2004. ■
ACI WORLDWIDE AIRPORT TRAFFIC STATISTICS
TOTAL PASSENGERS*
IN THIS
ISSUE
...
ALSO
IN THIS
ISSUE...
✈ Environment summit
✈ A380 Launch
✈ Training Initiatives
REG
p.4
p. 6
p.8
2001
2002
2003
2004**
AFR
2000
72.4
73.7
74.1
75.6
83.3
ASP
615.7
625.8
657.4
647.0
760.9
EUR
999.8
993.4
988.9
1029.8
1118.0
LAC
175.9
177.8
169.8
171.8
192.0
MEA
67.1
66.8
70.2
74.3
85.4
NAM
1415.1
1327.8
1293.2
1304.1
1411.3
ACI
3 345.9
3 265.3
3 253.6
3 302.7
3 650.8
*TOTAL PASSENGERS: ARRIVING + DEPARTING + DIRECT TRANSIT PAX COUNTED ONCE
** PRELIMINARY DATA
MARCH /APRIL 2005 - 2
PAGE 3
2005 ACI World Annual General Assembly & Exhibition
and ACI Pacific Regional Conference
Auckland, New Zealand, 06-09 November 2005
New Zealand: a green lush land, spectacular mountain vistas, gloriously untouched
open space. Space to meet, space to share and mostly – space to enjoy.
In 2005 – Auckland International Airport will host the ACI World Annual General
Assembly and Exhibition along with the Pacific Regional Conference from 06 to 09
November 2005 - please join us –this space has been reserved for you.
Effective 31 May 2005, find out more and reserve your space via the official ACI World
Annual General Assembly website: www.aciworld.aero
MARCH /APRIL 2005 - 2
PAGE 4
EVENTS
AVIATION AND ENVIRONMENT SUMMIT
Aviation industry partners call for heightened collaboration
on environmental measures
ver 300 industry leaders and
aviation environmental experts
participated in the first ever Aviation &
Environment Summit held on
18-19 March in Geneva. The summit
represents the first concrete step in an
industry-wide effort to work
collaboratively to achieve a fair
balance between economic benefits,
social development and environmental responsibility.
O
The keynote speaker, Dr. Assad
Kotaite, President of the Council of
ICAO, pointed to the great strides
that aviation has made in forty years
to reduce noise, emissions, and fuel
economy, and stressed the need for
all industry partners to adopt the
ICAO "balanced approach". Each of
the Directors of the five sponsoring
organizations - ATAG, ACI, IATA,
CANSO, and ICCAIA* - fully
supported the call for a harmonized
approach and coordinated actions
across the industry.
From left: Philippe
Delmas (Airbus),
J. A. Donoghue and
Perry Flint
(Air Transport World),
Dr Assad Kotaite
(ICAO), Giovanni
Bisignani (IATA),
Robert J. Aaronson
(ACI)
The industry’s foremost environmental experts
provided a full overview of the efforts that have been
made to date, the research that is currently
underway, and the coordination that is moving
Kees Blextoon (Boeing), Robert J. Aaronson (ACI) and Carlo
Lamprecht (Geneve State Council)
* Air Transport Action Group (ATAG), Airports
Council International (ACI), International Air
Transport Association (IATA), Civil Air Navigation
Services Organisation (CANSO) and International
Coordinating Council for the Aerospace Industries
Association (ICCAIA)
MARCH /APRIL 2005 - 2
PAGE 5
From left: Philippe Rochat (ATAG), Jean- Cyril Spinetta (Air France), Norman P .Saulter (Airports Authority of Jamaica) and Alice K. Kwan (Airport Authority Hong Kong)
forward under the auspices of ICAO and the CAEP
committee.
Airport operators took an active part in each of
the program sessions. ACI Director General Robert J.
Aaronson and ACI Chairman Niels Boserup presented
the airport perspective, stressing the need to control
noise at source, to advance on effective land use
planning and to instigate constructive dialogue with
local communities.
ACI members shared their first hand experience
in managing environmental issues and the
challenges they see for the near future, addressing an
array of topics including:
● the importance of community relations (Aéroports
de Paris)
● the balanced approach to noise management
(Fraport AG and Narita International Airport)
● the impact of NOx emissions on airport
development plans (BAA plc)
● air quality management practices (Unique Zurich
Flughafen AG)
● improving ground access to airports (Airports
Company of South Africa)
● climate change and good practices (Airport
Authority of Jamaica)
● working effectively with regulators to develop
mitigation measures (Airport Authority of Hong
Kong)
Several speakers, including the CEOs of Air
France and British Airways and top management
representatives from Airbus and Boeing, called for
better communications to the public and to
governments about the industry’s commitment to
sustainable progress. The industry has been
successful in reducing aviation's impact on the
environment and continues to make progress in
terms of new technologies and new operational
procedures, but has not been vocal enough about its
achievements.
The full program (speakers and presentations,)
and the summit summary paper can be found on the
Summit website at www.environment.aero/. ■
FIRST ANNUAL SUMMIT ON CHINA AIRPORTS
New Opportunities in the Dynamic Chinese Market
he exponential growth of China’s aviation
sector is creating unique commercial and
development opportunities for both Chinese and
international businesses. The Civil Aviation
Administration of China (CAAC) is pushing its airport
operators to carry out significant airport
management reform. With the management of 43
Chinese airports now transferred to provincial
governments, the commercialization of airport
operations is of prime interest. Furthermore changes
in regulations now allow foreign investors to
participate in high-level airport management and
invest in more airport-related sectors.
T
To address these issues, Airports Council
International (ACI) and JF Pearson China sponsored
the First Annual Summit on China Airports in
Shanghai. ACI Director General Robert J. Aaronson
served as a keynote speaker and was joined by
Pacific Region Director Andrew Ma at this successful
event which brought together approximately 300
delegates including Civil Aviation Administration of
China (CAAC) senior officials, Chinese airport
managers, representatives of the global airports
community, airlines and key industry suppliers. ■
During the Summit, ACI Director General Robert J. Aaronson (center) held a discussion with top Chinese
airline officials--Ms Yang Lihua, Senior Vice President of Air China Limited, Mr Liu Shaoyong, President of
China Southern Air Holding Company, and Mr. Li Genghua, President and CEO of China Eastern Air Holding
Company--and Mr. Liu Ping, Executive Vice Chairman and Editor-in-Chief of China Civil Aviation magazine (left
to right).
MARCH /APRIL 2005 - 2
PAGE 6
PERFECT TIMING FOR AIRPORTS TO WELCOME THE A380
T
he day after the aircraft’s successful maiden
flight, Fraport hosted a conference on
“Welcoming the A380”, which was organized by
Insight Media, publishers of ACI’s Airport World
magazine. Held in Frankfurt on 28-29 April, the
conference concentrated on the readiness of
airports for the new aircraft. Airbus provided a
status report and brought the conference
attendees up to date on the extension of the test
program, which will delay introduction into
quarter of 2006.
Airport operators are well aware of the
demands on them from airlines, and they will be
ready when they need to be, but not necessarily
before, investing only when required. It was
Photo by P. Masclet
service from the second quarter to the third
A380 preparing for landing.
AIRPORT TRAINING:
repeated by Airbus that the aircraft will be
certificated for a 45 meter runway width, and
needs less runway length than a B747. Several
Get the best of both worlds
airports including Dubai, Frankfurt, New York,
Paris and San Francisco explained the planned
changes to their airfield and terminal layout,
IATA and ACI have teamed up to offer you a complete portfolio
of airport management, security and operational courses. These
courses are designed to offer you the tools and skills you need
to stay competitive in today's ever-changing airport environment.
including taxiways. The topics covered ranged
from A380 parking stands, adjustments to
adjoining gates, boarding bridges, size of gate
hold rooms, check-in and baggage system
capacity, to upgrades for passenger processing
13-17 June
Geneva
Airport Financial Management
20-24 June
Geneva
Safety Management Systems for Airports
20-24 June
Geneva
carrier Singapore Airlines, Lufthansa and
Airport Marketing
4-8 July
Geneva
Emirates, explained why they had chosen the
Airport Certification
4-8 July
Montreal
Airport Security Operations
11-15 July
Montreal
Airport Strategic Management
18-29 July
Montreal
Managing Aviation Security Risk
20-22 July
Montreal
JUNE
Changing Airport Business Regulations
points for security and immigration.
A380, the difference it would make to their
operations and in their relations with the airports
JULY
Airline representatives, including launch
expected from the A380 freighter – a long-range,
purpose-designed aircraft with 150 tonnes lift
capacity – and their planned triangular route
structure between North America, the Far East
AUGUST
they will serve. FedEx reviewed the benefits
Airport Operations
15-19 August
Montreal
Quality Management Systems for Airports
22-26 August
Montreal
Airport Automation
29 August-2 September Montreal
and Europe.
Register online: www.iata.org/training
In the concluding discussion on the effects of
the A380 on the future of travel David Gamper,
For more information, contact us at:
Director Technical/Safety described ACI’s role in
IATA Training and Development Institute
Montreal Tel.:
+1 (514) 390 6777
Fax: +1 (514) 874 9043
TTY: YMQHMXB
E-mail: [email protected]
putting forward appropriate standards for this
Geneva Tel.:
+41 (22) 770 2582
Fax: +41 (22) 770 2681
TTY: GVADAXB
E-mail: [email protected]
Miami Tel.:
+1 (305) 264 4255
Fax: +1 (305) 262 2654
TTY: MIADTXB
E-mail: [email protected]
Singapore Tel.:
+65 6239 7251
Fax: +65 6536 2620
TTY: SINDTXB
E-mail: [email protected]
aircraft and the work of the A380 Airport
Compatibility Group. ■
MARCH /APRIL 2005 - 2
PAGE 7
ACI AT WORK FOR YOU
WAYFINDER THE VIRTUAL AIRPORT
M
forefront of our industry,” said James Cherry,
Aéroports de Montréal Chief Executive Officer.
“With an interest in promoting the airport’s features
and enhancing airport customer service and
communication, Montreal-Trudeau International
Airport now provides its customers with a rich,
informative and descriptive presentation of the new
passenger arrival and departure areas,” he added.
“We at Montreal–Trudeau are convinced that
the ACI Airport Wayfinder is a very valuable
information service to travelers - it keeps us at the
The Airport Wayfinder is a membership service
offered by ACI which was introduced in September
2004 with Portland International Airport as the
launch customer. As a 3-dimensional program, the
Airport Wayfinder provides travelers with an
immersive informational experience, which helps
them to relate to a complex environment, not
possible with 2-D mapping techniques. Additionally,
the multi-lingual program can present useful
information for the traveler such as international
FEELING AT HOME IN
THE MONTREAL AIRPORT
ontreal Trudeau International Airport (YUL)
now offers its customers the opportunity to
visit the airport facilities before they get there. Using
the online 3D Airport Wayfinder technology,
passengers can take a complete virtual tour of the
facilities before they travel. A visit to the new site
www.airportwayfinder.com/yul enables them to
“see” the newly-renovated Montreal airport from
home, the office or on the road.
arrival requirements and inter-terminal processes for
passengers connecting to other flights.
The Montreal Airport Wayfinder is available in
English and French and will soon be integrated into
Montreal’s own airport website www.admtl.com for
convenient use and access of airport website users.
Video segments about Montreal-Trudeau
International’s new international jetty, including
Canada’s largest Duty Free zone, are scheduled for
release by June 2005. ■
IMPROVING SERVICE AT
AIRPORTS
New standards for Common Use Passenger
Processing Systems (CUPPS)
CI is actively participating in an airline/airport
working group that is updating and
redeveloping a single IATA Recommended Practice
to encompass all “Common Use” terminal
equipment and check-in kiosk standards and related
areas. The inclusion of these standards in a single
document will allow airports, airlines and
technology providers to develop their products to
specific norms therefore giving staff and passengers
increased ease of use.
A
The new scope corresponds to the larger
concept of Common Use Passenger Processing
Systems (CUPPS), a term developed by an ACI-NA
working group. The existing RP 1797 – today limited
to Common Use Terminal Equipment (CUTE) – will be
extended to cover all of the passenger processing
procedures, equipment and standards required for
Common Use Self-Service (CUSS). Also under
consideration is an interesting proposal made by the
IATA CUSS management group to try to develop a
single user interface for all CUSS kiosks. For the
passenger, a single operating procedure greatly
simplifies the familiarization process for kiosk usage.
Subsequent to this development, the ACI
Airports IT Subcommittee (AITSC) has proposed to
develop a new guidebook for all ACI members. This
document, entitled Common Use IT Infrastructure at
Airports, will encompass best practices, business
cases and implementation guides for all airport IT
infrastructure. The topics to be covered will range
from CUTE to Wi-Fi through FIDS and AODB’s. The
AITSC will start drafting this document at their next
meeting in May. ■
MARCH /APRIL 2005 - 2
PAGE 8
NEW TRAINING
INITIATIVES
GLOBAL TRAINING HUB IN
LIBREVILLE
his year ACI’s Global Training Hub (GTH) is
putting special effort to assist ACI Africa by
organizing and promoting two training sessions
that target specific training needs of airport
operators.
T
In April the first seminar was held in
Libreville on the topic of Crisis Management. An
expert in this field Peter Hampson – formerly
senior manager at Manchester Airport and now
an independent consultant with Airport Solutions
– conducted the two-part agenda relating his own
experience in crisis management at Manchester.
The morning session focused advance
preparations for managing crisis situations, and
the afternoon session examined a real-life
situation that required rapid emergency response
in a structured and well-planned mode.
The GTH was pleased with the excellent
turnout. The 86 attendees included airports (36),
airlines, security authorities and all local
authorities of Gabon including the Attorney
General, Chief of Police, Gabon Air Force
Commander, French Air Force Commander and the
Ministry of Health.
Crisis Management Seminar attendees in Libreville.
GTH is now organizing a 2-day program on
the topic of airport economics in conjunction with
ICAO to be held in November in Marrakech. In
2006, the GTH will offer at least four training
sessions to address the specific topics of Airport
Management, Security and Safety (Annexes 17
and14), Training for Firemen, Marketing/Public
Relations. ■
ACI FUND HOLDS CRISIS
MANAGEMENT SEMINAR
The ACI-Fund for developing countries’
airports organized a bilingual English-Spanish
seminar that was held in Dubai from April 17-21
on the theme of security planning. Attracting an
international audience, the weeklong session
was attended by 52 airport managers and airport
staff, including 17 from the Dubai airport, 12 from
airports in Africa, 7 from the ACI-LAC Region, 5
from the Asia Region and 2 from the European
Region.
The Dubai seminar combined interactive
teaching and practical case studies in small
groups. Attendees reviewed the ICAO regulations
on security and the requirements for national
security planning. They then formed four working
groups to tackle a practical exercise, assigning
roles and responsibilities to the participants to
manage a crisis scenario that simulated an
airplane hi-jacking with a complex array of
security, safety, medical, diplomatic and political
issues involved.
Courses organized by the ACI Fund are
delivered by experts from airports or civil aviation
organizations where they perform similar
functions. Speakers included representatives
from ICAO, ADP, BIAC, IATA, ACI HQ, Airport
Solutions, Securiport-Ultrascan Washington DC,
ONDA and Dubai International Airport, as well as
Paul Genton Manging Director of the ACI Fund
and Paul Behnke ACI Director of Security.
The event was held in cooperation with ICAO
and Dubai International Airport, which hosted
the event under the kind invitation and
sponsorship of his Highness Ahmad Bin Saeed Al
Maktoum (Chairman of Civil Aviation of Dubai and
of Emirates Airlines).
The next bilingual session of this security
seminar will be offered in Casablanca, September
4-9, this time in French and English. ■
Security planning seminar participants inspect Dubai airport installations.
MARCH /APRIL 2005 - 2
AVIATION SECURITY
ANNEX 17 TO GET A FACE LIFT
irectors Paul Behnke and Rod Heitmeyer
represented ACI at the 17th meeting of the
ICAO Aviation Security Panel in Montreal March 29-
D
PAGE 9
April 1. The main purpose of the meeting was to
amend Annex 17 (Security) to make it a more
practical tool for States to implement and to define
the standards and recommended practices in a
concrete style which would facilitate the ICAO
Universal Security Audit Programme in assessing
States' and airports' compliance with Annex 17.
The Panel completed the major challenge of rewriting the entire Annex in draft amendment 11.
Approval is now required by the ICAO Council in
May, after which a letter will go out to all States for
comments. Under the most favorable outcome,
Amendment 11 could be adopted by the Council in
late 2005 with an application date of July 2006.
In any case, ACI considers Amendment 10 to
Annex 17, which entered into force in July 2002, to
have raised considerably the global security baseline:
the pressure for Amendment 11 is actually to make it
more "audit friendly" based on the experience of
some 60 security audits already undertaken.
Rod Heitmeyer and Paul
Behnke at the ICAO
Aviation Security Panel.
STREAMLINING
PASSENGER
THROUGHPUT
PROGRESS ON “BIOMETRICS AT
AIRPORTS” POSITION PAPER
he Biometrics Task Force met in Geneva on
April 21-22 to discuss the development of the
proposed Position Paper on Biometrics at Airports.
The paper is to give an official position for all ACI
airports on the implementation and deployment of
biometrics at airports for border control, passenger
facilitation, and staff access control.
T
ACI's comments on the new Amendment have
been coordinated within the framework of the Global
Aviation Security Action Group, of which ACI and
IATA are founding members. ■
Over the two days the task force made strong
progress on developing the initial structure of the
document. They will also be working over the next
few months on the body of the text with the
objective of completing the document before the
November Governing Board meeting in Auckland.
The position paper will be made available to all ACI
members in soft copy, which will be downloadable
from the ACI website as soon as it is completed.
The second task of the Biometrics Task Force is
to review the relevant ACI policies in the Policy
Handbook. These will be reviewed once the position
paper is completed as the document will serve as
the baseline for the review. ■
STRENGTHENING ACI
COMMUNICATIONS
EFFORTS
n March Nancy Gautier joined ACI as
Communications Manager for the World
Headquarters team. Her dual mandate is to
implement a proactive external communications
strategy for issues of worldwide concern and to
provide support to ACI members who are
confronted with these issues. Step one will be to
set up a global communications network, in close
coordination with regional ACI offices and airport
public relations contacts, in order to identify joint
initiatives that can strengthen the “voice of the
airports”. She will also take over the editorial
responsibility for the ACI World Report and work
with the HQ team to explore new communications
possibilities to ensure that members receive
timely and concise information about ACI
activities, as well as provide quality control and
consistency across the broad range of ACI
Headquarters publications. ■
I
26-28 October2005 – Geneva
Crowne PlazaHotel
Anticipatingthe Unexpected!
Simply put, no terrorist scenario is too far-fetched, too sinister
or too horrific not to be taken seriously.
AVSEC World 2005 will face this reality head on.
www.iata.org/ps/events/aw2005
MARCH /APRIL 2005 - 2
PAGE 10