employer toolkit - United Concordia

EMPLOYER TOOLKIT
MATERIALS FOR YOUR EMPLOYEES
Everything we are and all that we do—from the products
we offer, the services we provide, the innovative tools
and technologies we develop—is all about connecting
our members to a life of better overall health through
improved oral wellness.
This toolkit will provide you with resources to increase
awareness with your employees around the importance
of oral health as well as give you an understanding of the
additional tools we offer to save you time and money.
Innovative Wellness Program
 Smile for Health®–Wellness Toolkit
Smile for Health®–Wellness helps your employees with certain chronic medical conditions get
improved benefits for their periodontal (gum) disease. The Smile for Health®–Wellness Toolkit
includes posters, postcards, email templates and more, all designed to encourage your employees
to sign up for this program.
These medical conditions include:
•
•
•
•
•
•
•
Cerebral Vascular Disease (stroke)
Diabetes
Coronary Artery Disease (heart)
Lupus
Oral Cancer
Organ Transplant
Rheumatoid Arthritis
If an employee has a chronic condition and periodontitis (gum disease), getting the proper
treatment and maintenance for healthy teeth and gums will have a positive effect on their overall
health. It can also help save money on their health care costs. Encourage your employees to sign
up for Smile for Health®–Wellness as part of their dental plan to take control of gum disease and
receive targeted email outreach to educate them about the importance of good oral care habits.
If the Smile for Health®–Wellness program sounds like something your employees
could benefit from and it’s not a benefit you currently offer, please contact your United
Concordia Representative to learn more about this unique wellness product.
1
Resources to Administer Benefits
At United Concordia we do everything we can to make dental insurance
simple and hassle-free. Most benefit inquiries can be handled conveniently
online through simple, self-service tools. Online tools and mobile apps
provide access to benefit information when and where it’s needed.
Register for the
Account Management
Portal today
Manage Your Account Online
Quickly. Easily. 24/7.
We know your time is limited, and managing dental insurance isn’t always a
priority. That’s why our Account Management Portal makes enrollment and
billing hassle-free. Access tools with a single log-in to manage member accounts
and information quickly and efficiently.
Administrative Time Savers
Register for the Account Management Portal today—visit the Employers page
at UnitedConcordia.com.
Benefits:
• Save time by using one set of credentials to access multiple applications.
• Conveniently view and update additions, changes and cancellations.
• Eliminate guesswork by running rosters with real-time data.
 Account Management Portal
Account Management Portal can help improve the hassles of enrollment and
billing. It allows you to access tools with a single log-in to manage accounts and
get information quickly and efficiently. It helps save time, avoid late fees and more!
Sign In to Account Management Portal
Account Management Portal Flyer
• Avoid late fees by viewing and paying bills with a click of the mouse.
• Create a meaningful login with custom usernames and passwords.
Pay Dental Premiums
With Just a Click
• Easily reset your password online.
Take control over
your dental benefits • Share access by managing permissions to membership data.
with eBill
Dental plans are administered by United Concordia Companies, Inc. and underwritten by United Concordia Life and Health Insurance Company, United Concordia Dental
Corporation of Alabama, United Concordia Insurance Company of New York, United Concordia Insurance Company, United Concordia Dental Plans, Inc., United Concordia Dental
Plans of California, Inc., United Concordia Dental Plans of Kentucky, Inc., United Concordia Dental Plans of the Midwest, Inc., United Concordia Dental Plans of Pennsylvania, Inc.,
and United Concordia Dental Plans of Texas, Inc. For information about which companies are licensed in your state, visit the “Disclaimers” link at www.UnitedConcordia.com.
Administrative and claims offices are located at 4401 Deer Path Road, Harrisburg, PA 17110.
Dental benefits administration should be hassle-free.
That’s why we created eBill for group administrators—the convenient online tool that uses secure, userfriendly technology to make managing premiums quick and easy.
With eBill, you enjoy:
ERC-0126-0114
• 24/7 access to billing information. Enjoy the flexibility of managing your dental benefits whenever,
wherever you want. Just log on to review detailed invoices and subscriber billing reports, plus invoice
and payment history.
• Quick and easy payment options. Set up automatic recurring payments,
or pay a bill anytime using electronic transactions.
• Peace of mind. Set up automatic emails to notify you when invoices are
available, and never worry about checking balances or missing a payment.
 eBill
• Less clutter. No more paper files—just download your invoice summary,
invoice history and subscriber roster in PDF or Excel format.
eBill gives 24/7 access to billing information, quick and easy payment options,
peace of mind, less clutter and streamlined administration. It is just another way
we give more control over benefits than ever before.
Sign In to eBill
eBill Flyer
• Streamlined administration. If you participate in other plans with our parent company, you can
access dental invoices along with medical and/or vision in one convenient location. View and pay
invoices individually or in one easy payment.
eBill: it’s just another way we combine online tools and personal service to give you more control over
your dental benefits than ever before. Get started today! Visit UnitedConcordia.com/signup to register.
ERC-0021-0114
2
Added Benefits for Employees
 My Dental Assessment
An online tool for employees that helps identify oral health risks and show how
lifestyle factors and medical conditions impact the health of the mouth. In less
than two minutes, your employees can generate a personalized assessment by
simply answering a set of questions about their dental history, oral health habits
and chronic conditions, such as diabetes.
A detailed report card—developed by dentists—will include information on the
three most common dental issues: tooth decay, gum disease and oral cancer. With
one click, the entire assessment can be printed
and taken to an upcoming dental check-up.
Dentists or hygienists can help answer questions
and address any oral health concerns.
My Dental Benefits
Find a Dentist
Oral Wellness
Dental Emergencies
About Us
All employees can access
MyDentalAssessment.com from their
computer, tablet or mobile phone. Or, download
the My Dental Assessment flyer.
In addition, United Concordia Dental members
have the option of storing their assessment report cards in My Dental Benefits,
a secure online portal that comes with your dental insurance plan and contains
account information to help your employees maximize their benefits.
Full Site | Settings
Entire Contents Copyright © 2013 United Concordia
Companies, Inc. All Rights Reserved. ADV-0073-0312
Encourage your workforce to take the survey, sign up for ongoing oral health
tips via text message and share with family and friends.
3
 Dental Health Center e-mail
Promotes and reminds your employees of the Dental Health Center under
the member section of UnitedConcordia.com. They can find various tips and
information about their oral health.
 My Dental Benefits e-mail
Reminds your employees to create a My Dental Benefits account. My Dental
Benefits makes managing their dental benefits easy—they can check claims
status and payments, print ID cards, sign up for paperless communications and
so much more!
 Find a Dentist e-mail
ALL EMPLOYEES
My Dental Benefits account
Managing Your Dental Benefits is Easy!
After your plan’s effective date, create an account in
My Dental Benefits on UnitedConcordia.com/mdb to
manage your United Concordia dental Insurance! Enter the
ID number found on your insurance card and birthdate.
It’s a one stop shop to take care of simple tasks. (Not to
mention, clear needless paper around your home)! Once
established you can:
•
•
•
•
•
Check your claims and payments
Print ID cards
Keep tabs on deductibles and maximums
Elect paperless EOBs
Stay connected to United Concordia
My Dental Benefits is also available through our
member app! The mobile app lets you access your benefit
information wherever you are. For more information visit
UnitedConcordia.com.
Promotes the benefits of using a network dentist and encourage your
employees to use our Find a Dentist tool. It’s simple to search, compare and
find directions to a network dentist in their area.
 My Dental Benefits Flyer
Explains that most benefit inquiries can be handled conveniently online using
our simple, self-service member portal. Have you employees Create a My
Dental Benefits account to better manage their insurance coverage!
4
Maximizing Employee Benefits
We have developed resources to give your employees a better
understanding on how they can maximize their benefits.
Maximize Your Benefits With
Preventive Incentive
®
Who wants the hassle of rollovers, savings accounts or benefits tracking? Preventive Incentive is one way that you can
easily stretch your benefit dollars, so you can use them for other covered services. This innovative plan feature is one way
that we incentivize you for keeping your mouth healthy. Use this plan feature to get the most out of your dental insurance.
 Preventive Incentive® Flyer
With Preventive Incentive, all covered diagnostic and preventive dental services
do not count toward your annual plan maximum. This allows employees
to stretch benefit dollars, so they can be used for other covered services.
Depending on the plan design, these services may include cleanings, exams,
x-rays, fluoride treatments and more. It is available from day one—no waiting
until the next plan year.
How it works:
With Preventive Incentive all covered diagnostic and preventive dental services do not count toward your annual plan
maximum. Depending on the plan design, these services may include cleanings, exams, x-rays, fluoride treatments and
more. It is available from day one—no waiting until the next plan year.
Assume 100% Coverage for Diagnostic or Preventive Services and $500 Annual Maximum
You Pay
United
Concordia
Dental Pays
2 Cleanings
$0
2 Exams
$0
1 Set of X-Rays
Total
Annual Preventive Care
Treatments in Progress
Annual Maximum
Remaining without
Preventive Incentive®
Annual Maximum
Remaining with
Preventive Incentive®
$126
$374
$500
$66
$308
$500
$0
$40
$268
$500
$0
$232
$268
$500
For illustrative purposes only. Assumes services provided by United Concordia Dental network dentists; savings will vary by
dentist, service and geographic region.
Under Your New PPO Dental PlanWith Preventive Incentive, you have $232 more to use on other covered dental
services. And, no worries about more out-of-pocket costs.
If your plan doesn’t currently have Preventive Incentive, contact your
United Concordia Service Representative to learn more.
Switching dentists isn’t always easy—especially when you have a treatment in progress, such as
orthodontia or crowns, where you make multiple visits to the dentist . We can help.
If you have to switch dentists—whether because of a move, or because your dentist leaves the
network—we’ll switch your services and coverage, while also determining your payable benefits.
MEM-0071-0214-POD
As a result, you experience:
• Aseamlesstransition
• Clearly-explainedcoverage
• Reducedtreatmentdisruptions
 Treatments in Progress Flyer
Do your employees complain about switching dentists and how difficult it can
be? Treatment in progress makes switching dentists seamless. If your employee
has to switch dentists—because of a move, or because their dentist leaves the
network—we’ll switch services and coverage for them, while also determining
payable benefits.
Dental Work Claims Coverage
Endodontics
ClaimsarecoveredbyUnitedConcordiabasedoncompleteddateofservice.
Fixed Bridgework, Crowns, Inlays and Onlays
ClaimsarecoveredbyUnitedConcordiaonlyifinitiationoftreatment(date
impressions are made) and preparation of teeth and placement occur after
theUnitedConcordiadentalplancoverageeffectivedate.
Orthodontic Treatment Plans
The total benefit payable toward orthodontic treatment in progress is
calculated in one of two ways, depending on if the actual amount paid by
the prior carrier is known.
5
 Network Dentists Flyer
Are your employees wondering how they can save money by going to a network dentist?
Network dentists agree to accept United Concordia’s discounted fees as payment in full for
covered services. Non-network dentists can charge more for the same services and procedures
than a network dentist would. This means your employees will lower their out-of-pocket expense
using a network dentist. They can still receive care from any licensed dentist, but their benefits
may differ and their out-of-pocket costs could be higher with a non-network dentist.
Using a network
dentist maximizes
your benefits
Save More with a Network Dentist
United Concordia’s large, nationwide dentist network, combined with our knowledge of
local markets, means you can find affordable, quality care with great service no matter
where you live.
What Is a Network Dentist?
Network dentists agree to accept United Concordia’s discounted fees as payment in
full for covered services. Non-network dentists can charge you more. This means you’ll
lower your out-of-pocket expense using a network dentist.
You can still receive care from any licensed dentist. But your benefits may differ and
your out-of-pocket costs could be higher with a non-network dentist. Using a network
dentist maximizes your dental benefits because they:
 Predetermination Flyer
We know that understanding what procedures will or
won’t be covered prior to receiving services saves a lot
of time and confusion. That is why we offer materials to
explain the process of predetermination and how it works.
Predetermination calculates the total amount your employees
owe and what the plan will cover based on coinsurance
amounts. It also makes them aware of alternate treatment
options covered by the dental plan. Predetermination is
not a guarantee of payment—it is an estimate of what your
employees can expect to owe.
Save money—A network dentist saves you the difference between our negotiated
fees and the dentist’s regular charges. And, you stretch your benefit dollars by getting
more services before reaching your annual maximum.
Savings Example1
Member’s Annual
Dental Care
How Much Will It Cost?
The Benefits of Predeterminations
2 Cleanings
2 Exams
1 Set x-rays
2 Composite fillings
1 Crown
TOTAL
Example
Dentist
Charge
Network Dentist
Visit—Member
Responsibility 2
Non-network
Dentist Visit—
Member
Responsibility
Member’s
Savings for
Visiting a
Network Dentist
$74
$41
$114
$110
$904
$1,243
$0
$0
$0
$22
$324
$346
$0
$0
$0
$54
$460
$514
$0
$0
$0
$32
$136
$168
1. Savings estimates based on internal data for zip code 17110, as of 4/14; savings will vary by dentist, service and geographic region.
2. All services performed by an Alliance network dentist.
Save time—Network dentists file your claims for you, saving you time and the hassle
of paperwork.
You’re at the dentist and you’ve been told the tooth that’s
been bothering you will need some extensive dental
work. How much will it cost? How much will your dental
plan cover? Are there any alternative treatment options
available?
Get the answers to these questions, and more, by
submitting a predetermination before you receive
treatment.
What is a predetermination?
A predetermination lets you know what procedures will or
won’t be covered prior to receiving services. It calculates
the total amount you owe and what your plan will cover
based on your coinsurance amounts. It also notifies you of
alternate treatment options covered by your dental plan.
A predetermination is not a guarantee of payment—it is
an estimate of what you can expect to owe.
How should I submit a predetermination?
Your dentist can submit predeterminations electronically
or by mail. Electronically submitted predeterminations
are processed instantly, unless additional supporting
documentation is required. Mailed predeterminations are
typically processed within 14–30 days. The results are then
summarized and mailed to both you and your dentist.
How does it work?
We use predetermination of benefits to confirm member
eligibility and to review the treatment plan to determine
the extent of coverage. This process lets both you and the
provider know that the service being performed is covered.
It also informs you of your financial liability at the time the
predetermination is processed.
Save worry—Every network dentist goes through a rigorous review, so you know
you’re getting high-quality care.
In cases where alternate methods of treatment are
available, we approve and/or make payment based on our
allowance for the less expensive procedure, provided it
meets accepted standards of dental treatment. We base
your financial liability on information that is current when
we process the predetermination. However, your financial
liability may change when services are rendered
as a result of meeting the deductible or
exhausting the maximum.
When should I ask for a
predetermination?
We encourage you to request a
predetermination whenever the
amount of a proposed treatment
is more than $500.
MEM-0372-0314
6
 Dental X-Rays Flyer
Provides your employees with information on the new found dangers of too many x-rays and how
United Concordia has updated its standards to protect them from overexposure.
What you should
consider before your
next x-ray.
FDA and ADA guidelines
on frequency of x-rays
have changed to further
reduce radiation exposure.
Dental X-Rays and Radiation Exposure:
Why You Should Talk To Your Dentist
Dental x-rays, also known as radiographic images, require very low levels of radiation.
However, radiation from all types of x-rays builds up in the body adn never goes away.
Your dentist knows your health history and your risk for oral disease and should take every
precaution to minimize the exposure to you and their staff. By keeping radiation exposure
As Low As Reasonably Achievable, better known as the ALARA principal, your dentist is able
to ensure you are not being exposed to unnecessary radiation.
Why do I need dental x-rays?
Dental x-rays can play a role in effectively diagnosing oral diseases. However, the Food and
Drug Administration (FDA) and the American Dental Association (ADA) now recommend
different frequencies for different patients based on certain factors.
Online and in person,
we’re there for you
Your time is valuable—
and you’d rather not
spend it managing
dental insurance. That’s
why United Concordia
combines online and
personal service to make
dental insurance easy.
Manage Your Benefits
and Oral Wellness
… on Your Smart Phone
Download our FREE apps at the App Store or Google Play.
Just search for “United Concordia.”
Member App
• Findadentistnearyou
• Learnaboutoralhealthandwellness
• Accessyourbenefitsinformation
• GetavirtualIDcard
Chomper Chums™ App for Kids
• Usethetwo-minutebrushingtimer
• Developproperbrushinghabits
• Encouragehealthyeating
• Interactwithfunanimalcharacters
… on Your Computer
Visit UnitedConcordia.com to access these and other helpful tools.
Scan now to download:
Member App
Online Services
• Updateyourprofile
• ManageyourpolicyonlinewithMy Dental Benefits
• Findadentist
• Connectonsocialmedia
… over the Phone
Call1-800-332-0366tospeaktodentalprofessionalsandgetbenefitsinformation.
Chomper Chums™ App
 Mobile App Flyer
Gives your employees information about how
to manage their benefits and oral wellness on
their smartphone, computer and even over the
phone. No matter how they prefer to manage
their dental benefits we have quick and easy
options to meet their needs.
Award-Winning Customer Service
• Tenured,US-basedrepresentativeswithspecializedknowledge
• Littletonowait
• 24/7interactivevoiceresponsesystem
• 97%ofcallsresolvedonfirstattempt
How often do I need x-rays?
As a dental wellness company, we are concerned about the overall health of our members.
Our plans have changed to better support the FDA and ADA guidelines for frequency and
further reduce exposure. Some additional factors that go into determining how often you
need x-rays after a clinical exam are:
• age
• risk for oral disease
• oral history
• current health
• signs of oral disease
• restorative/endodontic needs
Can I get an x-ray if I am pregnant?
Always tell your dentist if you are pregnant before getting an x-ray. Dental x-rays are usually
avoided during the first trimester of pregnancy and often postponed until after the baby
is born. In the case of a dental emergency, it may be necessary to take a limited number
of x-rays to determine the course of treatment. A lead apron minimizes exposure to the
abdomen and should be used when any dental x-ray is taken. Dental x-rays do not need to
be delayed if you are trying to become pregnant or are breastfeeding.
How do I know the equipment is safe?
Today’s x-ray equipment is able to eliminate most unnecessary radiation. All x-ray equipment
is subject to state and federal regulations regardless of age or manufacturer. In addition,
some states also require inspection and testing of the equipment, training or certification of
personnel, permits or licensing or additional record keeping.
United Concordia Dental’s IVR System
What is so great about the IVR system?
• It’sfree,easytouseandavailable24hoursaday,7daysaweek.
• Thevoicerecognitionfeatureallowsyoutosaywhatyouarecallingusabout.
• Youcanobtaininformationbyvoice,fax,mailoremail.Justfollowtheinstructions.
• Obtainaccesstoyourdentalinformation,includingclaimstatus,benefitsand
coverageinformation.
• Itoffersproviderdirectories.
No matter how you prefer to manage your dental benefits, we have quick and easy
options to meet your needs.
Dental plans are administered by United Concordia Companies, Inc. and underwritten by United Concordia Life and Health Insurance Company, United Concordia Dental
Corporation of Alabama, United Concordia Insurance Company of New York, United Concordia Insurance Company, United Concordia Dental Plans, Inc., United Concordia Dental
Plans of California, Inc., United Concordia Dental Plans of Kentucky, Inc., United Concordia Dental Plans of the Midwest, Inc., United Concordia Dental Plans of Pennsylvania, Inc.,
and United Concordia Dental Plans of Texas, Inc. For information about which companies are licensed in your state, visit the “Disclaimers” link at www.UnitedConcordia.com.
Administrative and claims offices are located at 4401 Deer Path Road, Harrisburg, PA 17110.
Our simple to use IVR
system will help you
obtain information about
your dental insurance.
Quick-Step User’s Guide
TousetheIVR,callthetoll-freenumberonthebackofyourIDcardandtelluswhoyouare,“member.”
MEM-0343-0314
NavigatethroughtheIVRsystemtoretrieveyourdesiredinformationaboutyourdentalbenefitsforyourself
oranyfamilymemberundertheageof18.Youcanalwayshaveinstructionsrepeatedbysaying“repeat.”
Oryoucanreachaliverepresentativeduringnormalbusinesshoursbysaying“agent”orpress“0.”
 Interactive Voice Response (IVR) System
Member User Guide
Our IVR system is available 24/7 where your employees can access their dental information
including claim status, benefit coverage, provider directories and more!
Say “Coverage Information” or
press 1
Say “Claim Status” or press 2
Other Options
• Coverage
– EffectiveDate
– GroupName
– NetworkName
• BenefitInformation
– Summary
– Details
• SayorEnterDateofService
• ListentoStatusoftheClaim
• ProviderQuestions,orpress3
• IDCards,orpress4
• Billing,orpress5
• DentalHistory,orpress6
• SomethingElse,orpress7
– UpdatePrimaryDentist(DHMOOnly)
–FindaDentist
–OrthodonticInformation
–DeductibleandMaximumAccumulation
–CopaymentSchedule(DHMOOnly)
MEM-0362-1213
7
 Benefits Bridge
United Concordia’s new blog, Benefits Bridge, offers valuable content to help
employers manage and understand benefits, and sharable resources to help
employees stay healthy and productive.
Created with employers in mind, Benefits Bridge offers high-quality, bite-size
articles to provide support on the following topics:
• Managing Wellness: help employees make the most of their
coverage with sharable information on benefits utilization
and wellness.
• Navigating Benefits: straight talk on benefits administration
for busy employers and HR professionals.
• Running Your Business: expert tips for work-life balance,
talent acquisition and retention, and more.
Each original article is written by established industry experts including business
owners, wellness coaches, and benefits administration professionals. Fresh content
is added 3-4 times a week, so there’s always something new to discover.
Visit our blog today:
benefitsbridge.unitedconcordia.com
Or, download the Benefits Bridge flyer.
8
 Chomper Chums® Mobile App Card
Reminds your employees about our Chomper Chums app so
they can teach their children how to properly brush and floss
their teeth and build lasting oral health habits.
MAKE
MAKE
BRUSHING
BRUSHING
Benefits
Benefits
& oral
& oral
health
health
information
information
onKIDS!
on
the
the
go!go!
FUN
FUN
FOR
FOR
KIDS!
FREE
FREE
Chomper
Chomper
Chums
Chums
App
App
Our
Our
FREE
FREE
Member
Member
App
App
•Two-minute
Two-minute
brushing
brushing
•Find
•• Find
a dentist
a dentist
near
near
youtimer
youtimer
•Learn
Learn
proper
proper
brushing
brushing
•Learn
•• Learn
about
about
oral
oral
health
health
•Encourage
• Encourage
healthy
healthy
eating
eating
•Access
• Access
benefits
benefits
information
information
•Interact
• Interact
withwith
fun fun
characters
characters
•Get
• Get
a virtual
a virtual
ID card
ID card
Scan
Scan
now
now
to to
DOWNLOAD
DOWNLOAD
TODAY!
TODAY!
download
download
or visit
oror
visit
Scan
Scan
visit
or visit
Google
Google
Play
Play
Google
Google
Play
Play
or the
or the
or the
or the
AppApp
Store
Store
AppApp
Store
Store
My Dental
My Dental
Benefits
Benefits
FindFind
a Dentist
a Dentist
OralOral
Wellness
Wellness
Dental
Dental
Emergencies
Emergencies
About
About
Us Us
Also,
Also,
try our
try our
United
United
| Settings
Concordia
Dental
Dental
app!app!
FullConcordia
Site
Full |Site
Settings
tm
tm
AlsoAlso
get get
our our
Chomper
Chomper
Chums
Chums
app,app,
making
making
brushing
brushing
fun fun
for kids!
for kids!
Entire Contents
Entire Contents
Copyright
Copyright
© 2013©United
2013 United
Concordia
Concordia
Companies,
Companies,
Inc. All Inc.
Rights
All Rights
Reserved.
Reserved.
ADV-0073-0312
ADV-0073-0312
MEM-0329-0913
MEM-0329-0913
MEM-0344-0913
MEM-0344-0913
Front
Front
Benefits
Benefits
& oral
& oral
health
health
information
information
on the
on the
go!go!
OurOur
FREE
FREE
Member
Member
App
App
•Find
• Find
a dentist
a dentist
nearnear
you you
•Learn
• Learn
about
about
oral oral
health
health
•Access
• Access
benefits
benefits
information
information
•Get
• Get
a virtual
a virtual
ID card
ID card
DOWNLOAD
DOWNLOAD
TODAY!
TODAY!
My Dental
My Dental
Benefits
Benefits
FindFind
a Dentist
a Dentist
OralOral
Wellness
Wellness
Dental
Dental
Emergencies
Emergencies
About
About
Us Us
Back
Back
Scan
Scan
or visit
or visit
Google
Google
PlayPlay
or the
or the
AppApp
Store
Store
 Member Mobile App Card
Reminds your employees about our member
mobile app so they can find a dentist, learn
about oral health and wellness, access their
benefits information and get a virtual ID card.
TM
TM
AlsoAlso
get our
get Chomper
our Chomper
Chums
Chums
app,app,
making
making
brushing
brushing
fun for
funkids!
for kids!
| Settings
Full Site
Full |Site
Settings
Entire Contents
Entire Contents
Copyright
Copyright
© 2013©United
2013 Concordia
United Concordia
Companies,
Companies,
Inc. All Rights
Inc. All Reserved.
Rights Reserved.
ADV-0073-0312
ADV-0073-0312
MEM-0344-0913
MEM-0344-0913
Front
Front
Back
Back
9
Oral Wellness Materials
Brushing your teeth is
fun
when you brush with
Toothbrush Timer App for Kids
We want to increase awareness of the connection between
oral and overall health and these oral wellness materials will
do exactly that.
Parents: Scan the code below with your smartphone to download the FREE
app today. Your child will enjoy brushing with three fun and lovable characters
who will help teach them healthy brushing habits that will last a lifetime!
e APP
GET th
!
NOW
iPhone®
Android
tm
Coloring Book
 Chomper Chums® Coloring Page
Brushing your
teeth is fun when
you brush with
Chomper ChumsTM
This coloring page gives your employees something to keep their children
entertained with during their free time! They can also scan the barcode on the
coloring page to download the Chomper Chums app to teach their kids more
about healthy brushing habits.
SPO-0071-0313 CCpage
 Chomper Chums® Coloring Book
Kids can color in their favorite Chomper Chums animals while learning about
healthy oral choices. By downloading the app on the back of this book it can
help your employees’ children think brushing is fun because they are brushing
with Chomper Chums!
Soft Drinks &
Sugary Beverages
How Much Sugar is in Your Soft Drink?
The hard facts on soft drinks
We all have a sweet tooth—and enjoy the taste of soft drinks and sugar. There’s nothing
wrong with that. Unless you overdo it. Soft drinks and sugary beverages can hurt your teeth.
Acids and Sugar: The Real Culprits
When you sip a sugary drink, the sugar mixes with bacteria in your mouth and produces acid.
The acids coat your teeth’s enamel, and wear away this outer covering. That can open the door
to tooth decay.
So what can you do?
First of all, limit the amount of soft drinks you consume. The less added sugar in your diet,
the better. Women and men should consume no more than 6-9 teaspoons of added sugar per
day.* That’s about half the sugar in most 20-ounce soft drinks.
 Sugar in Drinks Flyer
Do your employees know which soft drink has the most sugar? Help educate
them on the impact of sugary drinks to their oral health.
By maintaining
good oral health, you
help keep your whole
body healthy.
Secondly, limit the time the sugars stay in your mouth. Drink your
beverage in one sitting. Sipping keeps sugars and acids in contact
with your teeth and wears down the enamel faster. Or, use a straw and
position it toward the back of your mouth. That helps keep the sugar off
your teeth. When you’re done, rinse with water to wash off the sugar.
M ou
ntain
Che
rr
Dew
y Co
ke
Pep
si
Dr. P
epp
er
Coke
Mu g
Ro o
t Be
er
Spri
te
The best solution? Drink water! It cleans the mouth and neutralizes
acids. It’s a healthy alternative with no added sugar.
7UP
Lem
on N
este
a
0
5
10
15
20
25
Sugar (tsp) in 20 oz. drink
Maximum recommended daily intake of added sugar: 9 tsp for men, 6 tsp for women*
*American Heart Association recommendation
For illustrative purposes only. All information on nutritional content is publicly available to the
consumer. United Concordia does not endorse or discourage consumptions of beverages represented.
Visit our Dental Health Center at UnitedConcordia.com for more information on oral health.
10
 Oral Health Newsletters
Send these newsletters out monthly to remind your employees about oral health and how it can impact
the overall health of their body.
• Liquid cold medicine can make your teeth sick
• Don’t rush the brush, brush to the beat!
• Oral health habits to boost your wellness
• Diabetes and gum disease
• Pregnancy affects oral health too?
• Holiday eating habits to save your teeth!
• Maximize your benefits
• Don’t wait to floss!
• Baby’s teeth need special care too!
• Eating disorders can affect your mouth too!
• Never let Your lips go naked
• Piercings can affect your teeth?
• Be smart don’t start!
• Sports drinks can damage your teeth
• Special needs children need dental care
for healthy teeth!
• Sugarless gum can help prevent tooth decay!
Don’t Rush the Brush,
Brush,
theBeat!
Rush
Don’t
Brush
tothe
the
Brush,
’t Rus
Don
Beat!
tohthe
Brush
t!
Bea
the
Brush to
Oral health begins with clean teeth. Keeping the area clean where your teeth meet
meetcan
teethclean
your gums can prevent gum disease, while keeping
your
toothyour
surfaces
where
area clean
Oral health begins with clean teeth. Keeping the
meet can
teeth clean
help you stave off cavities.
Remember
these
B-R-U-S-H
basics:
surfaces
your
tooth
your
where
while
disease,
area clean
thekeeping
prevent
Keeping
your gums canwith
teeth.
cleangum
surfaces clean can
Oral health begins
basics:
these B-R-U-S-H
your tooth
Remember
stave off cavities.
while keeping
help you
gumatdisease,
rushprevent
your teeth
least twice a day. When you
brush, don’t rush. Take enough
your gumsBcan
er these B-R-U-S-H basics:
Rememb
cavities.
off
stave
enough
time
to
do
a
thorough
job.
Take
help you
Brush your teeth at least twice a day. When you brush, don’t rush.
enough
job. a day. When you brush, don’t rush. Take
do a thorough
time toteeth
twice
at least
Remember
to brush
the outside, inside and top surfaces of your teeth, as well as
Brush your
job. brush with short back-and-forth motions.
a thorough
your
tongue. Gently
teeth, as well as
time to do
Remember to brush the outside, inside and top surfaces of your as well as
motions.
your teeth,
of
back-and-forth
short
surfaces
with
brush
top
Gently
and
tongue.
your r to brush the outside, inside
Use the proper equipment. Use fluoride
toothpaste and a soft-bristled toothbrush
Remembe
short back-and-forth motions.
with
Gently
toothbrush
that fits
yourbrush
mouth
comfortably.
your tongue.
Use the proper equipment. Use fluoride toothpaste and a soft-bristled
led toothbrush
toothpaste and a soft-brist
mouth comfortably.
that fits yourequipme
nt. Useinfluoride
tore your toothbrush
an upright position and allow it to air-dry. Don’t routinely
Use theSproper
bly.
comforta
mouth
routinelythe
your
cover
toothbrushes
or
store
them
in
closed
containers,
encourage
Don’t
fits
air-dry.can
that
it towhich
your toothbrush in an upright position and allow
Store
routinely
the
growth of bacteria.store them in closed
Don’t
encourage
can
which
air-dry.
to
containers,
allow it
or
position and
cover toothbrushes
your toothbrush in an upright
Store
can encourage the
growth of bacteria.
in closed containers, which
or store them
shesreplacement
Have your
toothbrush ready. Invest in a new toothbrush every three
cover toothbru
bacteria.
offour
every three
months or sooner if the bristles become frayed.
growthto
Have your replacement toothbrush ready. Invest in a new toothbrush
three
a new toothbrush every
Invest in frayed.
ready. become
to four months or sooner if theshbristles
Have your replacement toothbru
frayed.
UnitedConcordia.com
forbecome
more dental health tips.
or sooner if the bristles
months
to four Visit
tips.
Visit UnitedConcordia.com for more dental health
tips.
for more dental health
Visit UnitedConcordia.com
MEM-0263-1014
MEM-0263-1014
MEM-0263-1014
• Stages of Life flyer
• Tobacco flyer
• Eating Habits flyer
Tobacco & Your Oral Health
Tobacco & Your Oral Health
We all know smoking is bad for us, but did you know that chewing tobacco is
know that chewing tobacco is
you
didas
just as
harmfulisto
your
health
cigarettes?
us, but
fororal
bad
smoking
We all know
cigarettes?
just as harmful to your oral health as
Tobacco causes bad breath, which nobody likes, but it has far more serious risks
serious risks
your oral
which nobody likes, but it has far more
breath,including:
badhealth,
Tobaccotocauses
to your oral health, including:
• Mouthsores
• Slowhealingafteroralsurgery
• Mouthsores
•
Difficultiescorrectingcosmeticdentalproblems
y
• Slowhealingafteroralsurger
• Stainedteethandtongue
rectingcosmeticdentalproblems
• Difficultiescor
• Dulledsenseoftasteandsmell
andtongue
• Stainedteeth
• Dulledsenseoftasteandsmell
The Biggest Risk?
Risk?
The Biggest
Cancer.TheCentersforDiseaseControlhavelinkedsmokingandtobaccouse
ngandtobaccouse
tooralcancer.OralcanceristheeighthmostcommoncancerintheU.S.,and
ntersforDiseaseControlhavelinkedsmoki
Cancer.TheCe
ncerintheU.S.,and
it’sverydifficulttodetect.Asaresult,two-thirdsofallcasesarediagnosedin
Oralcanceristheeighthmostcommonca
tooralcancer.
1esarediagnosedin
latestages,makingtreatmentandsurvivaldifficult.
lttodetect.Asaresult,two-thirdsofallcas
it’sverydifficu
ifficult.1
latestages,makingtreatmentandsurvivald
Oral Wellness Series:
ancy
Oral
Wellness Series:
Pregn
Pregnancy
There are different things that can impact your oral health—your age, what
you eat, and pregnancy. We understand those impacts and want to help
educate your employees on how to maintain the best oral health possible.
Tobacco
 Oral Health Flyers
Oral Wellness Series:
Oralco
Wellness Series:
Tobac
• Get to the heart of the matter!
Oral Health & Pregnancy
Oral Health & Pregnancy
You’re expecting—congratulations! You probably have a lot on your mind. Don’t let
have a lot on your mind. Don’t let
You probably
your teeth andngratulations!
gums take a back
seat.
You’re expecting—co
your teeth and gums take a back seat.
Maintaining good oral care can keep you and your baby healthier in many other
other
in many
your baby
you and
ways.good
For this
routine
checkups
arehealthier
not just safe
but encouraged
keep dental
care can
oralreason,
Maintaining
just safe but
not
are
checkups
during
pregnancies.
share
your stage of
pregnancy
withencouraged
your dentist, and keep
dental
routineJust
this reason,
ways. For
with your dentist, and keep
stage ofinpregnancy
him or her informed
of any
your mouth.
yourchanges
Just share
during pregnancies.
mouth.
your
in
changes
any
of
informed
her
him or
Dental Concerns During Pregnancy
During Pregnancy
Concerns
Dental
Pregnancy
can actually make some dental problems worse, so good oral care
care
so good
problems
dental
is more
nowsome
than ever
before.
Be onworse,
the lookout
fororal
these common
actually make
canimportant
Pregnancy
on the lookout for these common
important now than ever before. Be
is moreconcerns:
concerns:• PregnancyGingivitis. Hormonal changes during pregnancy can increase
can increase
pregnancy
during
changes
your
risk
of
gingivitis,
a
mild
form
of
gum
disease
that
causes
redness,
soreness,
Hormonal
• PregnancyGingivitis.
soreness,
redness,
that causes
disease
and
of of
thegum
gums.
Untreated
gingivitis
can lead to a more
mild form
gingivitis, ableeding
ofoccasional
your risk
to a more
can lead
Untreated
serious form
of gum
Help
prevent gingivitis
it by practicing
regular brushing and
the gums.
ofdisease.
bleeding
and occasional
brushing and
regular
it by practicing
Help prevent
your dentist
if you notice
any changes
in your mouth.
disease.
gumsee
form ofand
seriousflossing,
mouth.
changes in your
and see your dentist if you notice any
flossing,
• PregnancyTumors. In some women, tissue overgrowths called “pregnancy
“pregnancy
overgrowths
tissue
women,
tumors” appear
onsome
the gums,
most
often
during the called
second trimester. These
mors. In
• PregnancyTu
These
the second
duringbetween
oftenfound
most
noncancerous
growths
usually
the trimester.
teeth and are believed
gums,are
appear on the
tumors”
are believed
teeth and
between the
to be related
to excess
plaque.found
Like pregnancy
gingivitis,
you can help prevent
are usually
growths
noncancerous
gingivitis, you can help prevent
good Like
oral pregnancy
care.
excess plaque.
relatedbytopracticing
to be these
by practicing good oral care.
these
• DentalX-raysandMedications.
Your dentist can recommend pregnancypregnancyrecommend
dentist can
Yourtreatment
ions.
safe medications
to make
dental
more
comfortable.
If you need
andMedicat
• DentalX-rays
you need
comfortable.
dental x-rays,toa make
leadeddental
aprontreatment
can help more
minimize
exposure Ifand keep you and
safe medications
you and
your
baby
safe. apron can help minimize exposure and keep
a leaded
x-rays,
dental
baby safe.
your
• MorningSickness.
Repeated contact with stomach acid can erode tooth
erode tooth
canbrushing
acid
stomach
withthis
enamel and
leadRepeated
to decay.contact
To prevent
erosion,
avoid
your teeth
ness.
• MorningSick
teeth
your
brushing
avoid
directly
after to
illness.
Instead,
rinse this
witherosion,
a teaspoon of baking soda mixed
To prevent
decay.
and lead
enamel
of baking soda mixed
withafter
water.
illness. Instead, rinse with a teaspoon
directly
with water.
• Pregnancy flyer
• Oral and Overall Health flyer
11
We hope that this toolkit has provided
you with the right resources for you
and your employees!
Connect with us:
ERC-0160-0716