Quick Start Guide
Transcription
Quick Start Guide
Quick Start Guide Residential Energy Management Pilot Customer Support: 1 844 481-2661 | PowerStream.ca/REM Customer Support: 1 844 481-2661 | PowerStream.ca/REM ROG_9121_REMQS_BRO_EN.indd 1 1 6/1/15 3:24 PM Welcome W 4 5 Welcome to the Residential Energy Management (REM) Pilot, brought to you by PowerStream & Rogers. We are delighted to have you as one of the first 300 users of this cutting-edge technology. 6 7 8 9 10 11 13 2 ROG_9121_REMQS_BRO_EN.indd 2 6/1/15 3:24 PM What’s inside 4 Pilot Overview 5 What to Expect 6 The PowerStream Application 7 The Touchpad 8 Smartphone App 9 Web Control Centre 10 Monitoring My Energy Use 11 Appliance Control 13 Customer Support 2 Customer Support: 1 844 481-2661 | PowerStream.ca/REM ROG_9121_REMQS_BRO_EN.indd 3 3 6/1/15 3:24 PM Pilot Overview W The Residential Energy Management system will help you automate your home and better manage your electricity costs. W th Ple sys yo sur im Here’s how the system works: If t yo so Th yo pro • Continuously learns and adapts to your routine and lifestyle • Automatically adjusts temperature, lights and small appliances to your preferences • Accessible from anywhere using your smartphone, tablet or touchpad • Provides insights on your energy use, compares usage to similar homes, and predicts your monthly bill savings 4 ROG_9121_REMQS_BRO_EN.indd 4 6/1/15 3:24 PM What to Expect We need your help to make this pilot a success. Please review this guide, set up your system, and check back regularly to see your energy savings. You will also receive surveys through the pilot that will help us improve your product experience. Questions? If you have any questions during the pilot, please call us at 1 844 481-2661 or visit PowerStream.ca/REM for more information. If this is your first time on a beta application, you should know it’s an exciting experience sometimes comes with unexpected hiccups. This is all part of the process – we appreciate your patience as we work to make the product better. 4 5 ROG_9121_REMQS_BRO_EN.indd 5 6/1/15 3:24 PM T The PowerStream Application This is your PowerStream application on the Touchpad By using this app, you’ll be able to: • Control your thermostat, set weekly schedules, and get personalized energy saving tips • Instantly access your energy data, your energy bill forecast, and see how your energy consumption compares against similar homes PowerStream • Create rules to automate thermostats, lights, appliances, and more – so you don’t waste energy when you’re not home 3 ways to access this app: Touchpad Smartphone Computer/Laptop Download the Smart Home Monitoring app Visit smarthome.rogers.com 6 ROG_9121_REMQS_BRO_EN.indd 6 6/1/15 3:24 PM Th tou Ma ch co the , The Touchpad The PowerStream application on your touchpad is the heart of your Energy Management kit. Accessing your energy data, changing configurations, and controlling your connected appliances can all be done via on the touchpad screen. y Touchpad buttons PowerStream Application Access your Energy Management application here. All of your energy data, bill estimates, and thermostat control are housed in this application. Home Screen Button Use this to return to the main screen. Night Button Located on the top right side of the touchpad, use this once you are finished using the touchpad to save energy. Just push the button and the screen goes dark. To get the screen back, just tap the screen. Volume Control Allows you to adjust your touchpad volume. m Customer Support: 1 844 481-2661 | PowerStream.ca/REM ROG_9121_REMQS_BRO_EN.indd 7 7 6/1/15 3:24 PM Monitoring My Energy Use C H How can I monitor my energy use Visit your PowerStream Application regularly On the application home page you will be able to see how you‘re doing in comparison to other similar homes and take appropriate actions to become a leader in energy efficiency. Cooling Your average cooling hours compared to other similar homes. Temperature Your average temperature compared to other similar homes. Peak Usage + Your average peak usage time as compared to other similar homes. + TIP Please do not submit payment against the estimated bill calculation. You are only ever responsible for paying your regular bi-monthly PowerStream bill. Estimated bill Your up-to-date billing information and forecasted electricity bill. 8 ROG_9121_REMQS_BRO_EN.indd 8 Custom 6/1/15 3:24 PM Controlling My Home’s Heating and Cooling e You can control your home’s temperature from your Touchpad, smartphone and computer. Save more with SmartShift SmartShiftTM uses your schedule, the weather forecast, and the thermal characteristics of your home to maximize your energy savings. Your heating and air conditioning will run at the most efficient times, while keeping you comfortable while at home. + Set up your schedule TIP Please use the PowerStream Application when adjusting your temperature on the Touchpad. Click on the calendar icon to create a customized thermostat schedule for your family. You can always update and adjust your schedule throughout the pilot. Customer Support: 1 844 481-2661 Customer | PowerStream.ca/REM Support: 1 844 481-2661 | PowerStream.ca/REM 9 ROG_9121_REMQS_BRO_EN.indd 9 9 6/1/15 3:24 PM Smartphone App W Stay close to home, wherever you happen to be With the Smart Home Monitoring app, you can access the PowerStream application and manage your system remotely from your iPhone, Android™, or BlackBerry® device. • Download the Smart Home Monitoring app for your iPhone, Android™ (Google Play), BlackBerry® device (BlackBerry World™) by searching for “Rogers Smart Home” • Open the app, enter your MyRogers username and password, and click Log In • To access the PowerStream app, go to My Energy Use + TIP If you do not already have a MyRogers username and password you will be provided one during installation. • To control your thermostat settings, go to Thermostats+ • To control your Smart Plugs, go to Lights 10 ROG_9121_REMQS_BRO_EN.indd 10 6/1/15 3:24 PM Web Control Centre Always be connected to your home via the web You can use the Web Control Centre via the Internet whether you’re at home, or away. You can remotely control your energy management system, create convenient automation rules and much more. e d™, r How to log in: • Visit smarthome.rogers.com on your browser e • Enter your My Rogers username and password and click Sign In + TIP Create rules to fit your lifestyle. For example, program the lights to turn on at 5:00 pm every day, and turn off 6 hours later. Visit the Web Control Centre to create your own rules. • To access the PowerStream app, go to Energy and click on My Energy Use • To control your thermostat settings, go to Energy and click on Thermostats+ • To control your Smart Plugs, go to Devices and click on Lights Customer Support: 1 844 481-2661 | PowerStream.ca/REM ROG_9121_REMQS_BRO_EN.indd 11 11 6/1/15 3:24 PM C Appliance Control Connect your smart plugs G Your Smart Plugs provide efficient energy savings on devices that use power even when no one is actively using them. Ou ph Th ab im tro A Smart Plug can turn on or off any appliance connected to it manually through the touchpad, or automatically programming specific rules. Ph Ways to Control your Smart Plugs: • Using your Smartphone, login to the Rogers Smart Home Monitoring app and go to Lights • Using the Web Control Center, login to My Rogers account on smarthome.rogers.com and click on Lights under Devices + TIP Connect your Smart Plugs to 110V appliances: Lights, curling irons, entertainment systems (such as TV, game console etc.) 12 ROG_9121_REMQS_BRO_EN.indd 12 6/1/15 3:24 PM gs Customer Support Get support Learn more Our technical support team can be reached by phone from 8am to 10pm EST , 7 days a week. The support team can help you with questions about logging into your account, how to improve your energy performance, technical troubleshooting and any other questions. For more information on the pilot, visit our website www.PowerStream.ca/REM. Get more detailed description on how to use the product and answers to frequently asked questions. Phone: 1 844 481-2661 gs: Share your ideas If you have ideas, feedback, concerns, or general thoughts on how to make this product better, we’d love to hear them. Reach us at: [email protected] nd Customer Support: 1 844 481-2661 | PowerStream.ca/REM ROG_9121_REMQS_BRO_EN.indd 13 13 6/1/15 3:24 PM Notes 14 ROG_9121_REMQS_BRO_EN.indd 14 6/1/15 3:24 PM ROG_9121_REMQS_BRO_EN.indd 15 6/1/15 3:24 PM 9121-BRO-REM-EN-0615 ROG_9121_REMQS_BRO_EN.indd 16 6/1/15 3:24 PM