quality JOBs — australia`s Future
Transcription
quality JOBs — australia`s Future
quality JOBs — australia’s Future Changing the way we do business Transforming the old Building the new Creative and resilient Boeing factory at Fishermans Bend in Victoria Researchers in the front line Work in progress Re-tool and re-skill Back yourself Changing the way Born in a Backyard In 1969, two brothers from Germany set up a small toolmaking shop in a backyard in Perth. They thought there was a future in gears. They were right. Today, Hofmann Engineering is one of the biggest gear-making operations in the Southern Hemisphere. It operates from five cities and employs over 500 Australian workers. The current manager, Erich Hofmann, says he’s never seen a bad year — and he’s been in the business since he was four-years-old. He puts Hofmann’s success down to the simple principle he learned from his father and uncle: you can always get better at what you do. That’s not just a challenge for Hofmann’s engineers and managers. Every worker has good ideas and every idea deserves to be heard. From the people who answer the phones to the people who deliver the orders, every Hofmann employee is in the business of innovation. Erich’s team sees great potential in the clean technology market. The company has already developed wind turbine gears for clients in Germany. Now Australia is gearing up for a clean energy future the same opportunities are opening here at home. Hofmann is building better components Federal Patent Office established. First Australian patent granted— Westinghouse and like train brakes for the local wind power industry with the support of a $5 million grant from the Federal Government. The ‘Hofwind’ project will produce an additional 900 megawatts of green power, enough to supply more than 200,000 homes. Hofmann’s story is the story of our nation. Its two founders couldn’t know the mining boom was coming to Western Australia. They certainly didn’t predict the clean technology boom. Australians did different jobs, for a different era. In 1969, more than 14 million phonograph records were made in Australia. Australians took home, on average, $52 for a full week’s work. The average woman’s weekly wage was $38. Few Australians had seen a computer, let alone had one installed in their workplace. In the early 1960s, computers cost about $US5 million — and rented for $US17,000 a month. More than 120 million words were sent out from Australia via the international telegraph service. Then and now: Hofmann’s engineering in the 1960s and today “Everyone here does R&D” Hofmann engineering Managing Director erich Hofmann But companies born in strength. Our children have Australia’s workers as the the backyard in the 1960s lifeblood of the new economy. still prosper today. Two opportunities our parents couldn’t imagine. generations of Australians Erich Hofmann is optimistic always change — but their have gone from strength to about that future. He sees ingenuity continues to be vital. Their tools and skills will australian Improved shearing handpiece (now featured on the $50 note) Anthrax vaccine Heart pacemaker Penicillin Hills Hoist Aerosol Mortein Cane chopper harvester Synthetic wine skin in a cardboard box Super sopper 1904 1906 1909 1915 1918 1922 1926 1933 1940 1941 1945 1952 1953 1954 1958 1961 1965 1971 1974 Stump jump disc plough Periscope rifle Vegemite launched Ute Owen gun Victa lawnmower Precursor of Black Box flight recorder Ultrasound scanner Orbital engine To see all Australian patent records dating back to 1904 2 we do business Our people are our strength Innovation Minister Senator Kim Carr Australia is a creative and resilient country. We face up to problems and we find opportunities that others can’t see. That is the spirit that has kept our economy strong through generations of sweeping change. The jobs we do today are not the jobs most of our parents were trained to do. We can only guess what the working day will bring for our children. That does not mean we are hostage to fate. In every generation, we choose what we make of the world we confront. Our country is now facing change on a scale we have not seen in 50 years, driven by the biggest resources boom in our history. The boom is welcome, but it will not endure for all time. It poses major challenges today for industries that pay the wages for millions of Australians, like manufacturing and tourism. This is the moment to decide who we are, what we value and what we want this nation to be in 10, 50, 100 years’ time. We can stand aside and let global market forces sweep jobs and opportunities away. Or we can work together to re-tool our firms and re-train our people for the jobs of tomorrow. They will be jobs in clean technology. They will be jobs in advanced manufacturing, sustainable farming and the digital economy. They will be jobs built on the great strength of this nation — Model of the SKAradio telescope — Senator Kim Carr with Canberra primary school students outside Parliament House our people. Knowledge, skills and ideas are the key to the industries of the future. and firms working together to face the real pressures on the factory and office floor. Australia’s scientists belong in the front-line of that transformation. But this is not a future that will be built in the laboratory alone. It will be built by governments, researchers We can transform our economy firm by firm and region by region, to claim the future this nation deserves. Innovation is not about shiny gadgets. It’s about looking at a problem and seeing an opportunity. That’s the spirit that built Australia Senator Kim Carr For more information visit www.innovation.gov.au ingenuity Solar powered telephones and digital radio concentrator system Race-cam camera installed in a car at Bathurst 1000 Funnel web spider antivenene Safe-NSound baby capsules WiFi technology SolarScan skin cancer detection device ‘Cone-head’, a shockabsorbing liner for motorcycle helmets ‘EVestG’, a diagnostic technique to detect mental and neurological illnesses 1975 1976 1978 1979 1980 1981 1982 1984 1991 1993 2001 2002 2005 2007 2009 2010 2011 ‘Triton’ workbench Cochlear implant Dual flush cistern Winged keel Cervical cancer vaccine Optim wool fibre processor Portable retinal camera Bionic eye Rockdrill lodge a patent application for an improved rock drill visit the AusPat search system at www.ipaustralia.gov.au/auspat 3 Transforming the old ideas that feed the world Australia is the driest inhabited continent on earth. We’re still one of the world’s great food-producing nations. them every year, but it’s still People at home and overseas look to this country for nutritious products, catering to real-world needs and produced in a sustainable manner. with a new ready-to-eat That’s something Arnold May of Popina Food Services knows well. Twenty-eight years ago, he purchased a tiny muesli-making operation with one customer and two or three part-time employees. It used to focus on contract manufacturing for the big supermarket brands. Then Arnold heard about the CSIRO’s BARLEYmax, a low-GI natural wholegrain with twice the dietary fibre and four times the resistant starch. “Our initial aim with BARLEYmax was to enhance the nutritional qualities of standard barley,” the CSIRO’s Dr Bruce Lee says. “Once this was achieved it was important to make the improved grain available via the food industry so all Australians could benefit.” The result was Goodness Superfoods, and eight nutritious ready-to-eat cereals made by Popina are now on the a struggle to find one that’s ripe at the right time. Pressure Fresh is tackling that problem avocado product in tubes and tubs. The packaging process keeps the avocado fresh for four weeks from the day it leaves the packing house. “The driver behind AvoFresh was ultimately the need to make avocados convenient for consumers, our innovative high-pressure processing technology has allowed us to achieve that,” Pressure Fresh Managing Director Trent De Paoli says. “It is Future Food: researchers producing BARLEYmaxTM still early days, but the consumer response has been shelves of nearly all Australian supermarkets. The company now employs more than 100 staff, and has just turned over $8 million from the BARLEYmax range. Arnold is working with the CSIRO to expand into the global market. At the other end of the research cycle, the Australian Institute of Marine Science (AIMS) is looking to the booming lobster market in Asia. Managed wild fisheries have reached their sustainable limits and cannot cater to the new demand. A commercial lobster farm industry in Australia could be the answer — if AIMS can crack the challenge of breeding lobsters in captivity. As lobsters normally develop in oceanic nurseries far from the coast any land-based aquaculture requires careful attention to water quality and special diets to reduce mortality rates. In a major research breakthrough a female rock lobster born and reared in AIMS’ Townsville headquarters has now successfully hatched eggs. The production of a second generation animal proves that lobsters can be fully domesticated and opens the way to selective breeding. With every step, jobs in a very positive.” Pressure Fresh received a grant of $346,000 from Commercialisation Australia to perfect the technology at its Bundaberg facility. commercial lobster industry “The grant enabled us to really become more viable. get going,” Trent says. “We had Science can also help Australians get the products they want, in a form they can use. the idea for some time and the primary research had been completed. But without the support of Commercialisation Australia it would still be Take avocados. Australia a researched idea, not a produces about 50,000 tonnes of supermarket product.” Steel — key to Australia’s manufacturing future By 2020, world steel industry CO2 emissions will be close to four billion tonnes annually. A new integrated steelmaking process from the CSIRO could halve these emissions in countries, including Australia, where biomass can be readily produced. Steel is the industrial backbone of the world. There is no economic growth without it and no substitute for it. Manufacturing industries world-wide rely on the continuing availability of steel at reasonable prices. Steel is part of both the climate change problem and the climate change solution. Its production accounts for 3 to 4 per cent of global CO2 greenhouse gas emissions, but it also plays a critical role in the construction 4 of alternative/renewable power technologies. 50 per cent less carbon dioxide for every tonne produced. Working with BlueScope Steel and OneSteel, the CSIRO has developed an Integrated Steelmaking Process with the potential to make more than a 50 per cent reduction of CO2 in steel industry emissions without compromising production. On a life cycle basis, biochar is almost greenhouse gas neutral and can be derived from plantation forests and products such as residues from harvesting and processing biomass and other agricultural wastes. It can also be derived from sources such as dedicated plantations. There are two major components to the Integrated Steelmaking Process, namely; Designer Bio-char and Dry Slag Granulation (DSG). Ironmaking uses large amounts of coal and coke, which is produced from coal. Judiciously using biochar produced from biomass instead of coal or coke can achieve dramatic reductions in the environmental impact of iron and steel production — over The CSIRO has developed a novel process to convert biomass into ‘designer’ charcoal. This technology maximises the charcoal yield and allows the capture of valuable by-products such as bio-oil and other hydrocarbons which could be used to generate green electricity. The process is capable of producing charcoals with designed properties for specific applications in iron and steel making. The use of the designer charcoal as partial or full replacement for fossil carbon has already been piloted in Australia. The next phase of the R&D program is to demonstrate the technology through full-scale plant trials. DSG uses a patented technology to atomise melts such as slag and capture a large quantity of heat through contacting the droplets and granules with air. The high-grade heat in the air could then be recycled to the furnaces or used for desalination of water, generation of electricity and the like. DSG also produces a highly ‘glassy’ product which can be used as replacement for Portland cement. Apart from significant savings in energy and CO2 emissions, DSG could also result in considerable reductions in fresh water usage and sulphur emissions to the atmosphere while converting hundreds of millions of tonnes of by-product/waste into saleable cement. The CSIRO’s Integrated Steelmaking Process is one of the few known technologies that can deliver a substantial cut in carbon emissions at minimal cost to smelters. There is no competing technology that will be market-worthy before 2040. The estimated value of that knowledge over the next 20 years is $42 billion, assuming just 10 per cent global market penetration. For more information visit www.csiro.au Building the new message from the Prime Minister Today, more Australians are working than ever before, at a time when many countries are still struggling with the fall-out from the global financial crisis. Over the last four years we have created nearly three-quarters of a million jobs and our unemployment rate is the envy of the world. But we want to build on our already strong foundations and take hold of the opportunities that lie ahead. from today’s levels by around $9,000 per person by 2020 and more than $30,000 per person by 2050. more Australian businesses to become more competitive, with greater capacity to employ more What are the building blocks of the jobs of the future? Record investments in our Technology is changing. Our National Broadband Network will link every part of Australia to every part of the world, opening up business opportunities that weren’t even conceivable five or 10 years ago. massive new employment Employment is projected to grow strongly with a carbon price. About 1.6 million jobs will be created by 2020, with a further 4.4 million by 2050. Our education investments now mean all Australians, regardless of their background, can get the skills and the knowledge they need to secure the high-skilled, high-paid jobs of the future. The gross national income per person is expected to increase Our tax reforms are lowering company tax and enabling Building on the building blocks of life Twenty-five years ago the biotechnology industry did not exist. Today, Australian biotechnology companies have a combined market capitalisation in excess of $25 billion. About 13,000 people work in this diverse industry, ranging from biomedical companies to those involved in clean and green industrial processing and agriculture. They are part of a new industrial revolution that is changing every part of our lives, with the aid of biotechnology… …the Australian Centre for Plant Functional Genomics has produced rice with up to four times the amount of iron and double the amount of zinc. This development will help improve the lives of the two billion people suffering iron deficiency worldwide. Field trials are now underway. …Vaxxas Pty Ltd is developing a pain-free way to administer vaccines. The Nanopatch is smaller than a postage stamp, with thousands of small projections that overcome the need for needles. …Licella is producing biocrude oil which can be refined for use in regular engines from readily available and renewable sources, including woody waste residues and grasses. …Acrux has entered a $US335 million deal with a global pharmaceutical company for Axiron, the first testosterone replacement product that can be applied to the armpit like roll-on deodorant. It is estimated that the annual market for testosterone replacement therapy is valued at $US1 billion and growing at 20 per cent each year. And there’s plenty more — all happening in Australia today. Future Technologies in Manufacturing Technologies such as nanotechnology and biotechnology are predicted to have enormous impacts on the future of manufacturing. Nanotechnology, which enables the engineering of matter at near atomic or molecular scales, offers the possibility of many new industrial applications across sectors, including energy production, filtration, drug delivery and a wide variety of new materials. Estimates are that products incorporating nanotechnology may be generating revenue of around $US2.5 trillion worldwide by 2015. Australians. natural resources are creating opportunities across Australia. And the Government’s move to a clean energy future, which includes putting a price on carbon, will unlock new jobs right across the nation. Right now, around the globe, governments and industries are competing for the jobs Prime Minister Julia Gillard talks with workers at the Kogan Creek Power Solar Boost Project They are cutting their costs and Australia can be a leader of the clean energy economy. We can adapt and thrive where others lack the courage to change. boosting their productivity with the aid of new technologies. And we can cut dangerous carbon pollution as we and opportunities of a lowcarbon world. capitalise on this new market. By working together, we can keep growing our economy. We can keep growing jobs. We can keep Australia on the high-road to prosperity. titans of Titanium Australia has the largest known titanium reserves in the world. It’s useful stuff. Titanium is as strong as steel but about half the weight. It’s also highly resistant to corrosion, fatigue and extreme temperatures. Today, most of our titanium ore is shipped overseas and bought back after processing. The processing costs are too high to be commercially viable in this country. We buy our titanium back in everything from ingots for industry to hip replacements and cookware for consumers. On the current extraction rate, Australia could keep that up for 90 years before our reserves are gone. But John Barnes, a senior research leader at the CSIRO, has a better idea. If we converted just 1 per cent of our titanium ore reserves each year to metal, and turned it into highvalue products, John estimates we would achieve the same annual earnings as we get now from our raw ore exports. That’s why the CSIRO is active in research and development in each stage of the titanium production supply chain, from material production to metal machining. The processes used worldwide today are costly and inefficient, largely because titanium is so hard and resistant to heat. Manufacturers pay through the nose for the raw metal, then have to machine away 90 per cent of it. Melbourne’s Swinburne The arrival of additive manufacturing technologies, which generate 3D shapes directly, is changing the game. Instead of machining a product out of a block of metal, additive manufacturing builds up products layer by layer out of powder or metal wire, using energy from lasers or electron beams to bind the metal into a shape. It is faster, cheaper, and cleaner — and the global race to develop the technology is heating up. the 1920s, because no-one’s “Australia is well-placed to get ahead,” John says. “We already have the high-skill workforce needed for computer-aided product design. With the right titanium technology we would gain a powerful edge over mass-scale, low-wage producers overseas. We can get better, cheaper titanium products into the global market.” materials and energy costs, The winner of the CSIRO’s inaugural Titanium Challenge, Callaghan Forsyth from to more — more jobs, more University, is proving we can do just that. He’s helping the auto industry tackle a challenge as old as the Model T Ford. The radiators we use today are basically the same as the radiators we used back in found a better alternative — until now. Callaghan has designed a new radiator made entirely of strong, light and corrosionresistant titanium. His idea employs selective laser melting, an additive manufacturing technology that uses a high-powered laser to fuse fine metallic powders together. It offers dramatic savings in labour, time, and major reductions in the environmental impact of traditional radiators — which rely on lead coatings to prevent corrosion. There’s a long way to go before Callaghan’s radiators end up on the assembly line. But there’s no doubt today that we’re ready to take titanium from ore efficiency and more export earnings from our resources. 5 Creative and resilient “As a global enterprise, we remain firmly committed to Australia because we continue to find and create significant value here.” Ian Thomas, President, Boeing Australia & South Pacific “The ARC works closely with universities to facilitate the strong partnerships between universities and industry that are essential to Australia’s innovative manufacturing future.” Margaret Sheil, CEO, Australian Research Council “Manufacturing is a source of income, wealth creation and employment.” Peter Burn, Director, Australian Industry Group “One thing is clear, for the future prosperity of Australia: manufacturing matters.” Jeff Lawrence, Secretary, ACTU Matrix: A wa success story Matrix Composites and Engineering Ltd is a unique Western Australian firm with a global client base. operations, downstream LNG, It is a world leader in the manufacture and supply of subsea buoyancy systems for the oil and gas industry, and is one of a number of worldclass oil and gas equipment manufacturers in Australasia. systems — a market that The company’s industrial chemists, materials scientists and composites engineers have developed marketleading engineered products using advanced composite and polymer materials for use in the oil, gas and resources industries. and gas well recovery rates. Matrix products are used by many of the world’s largest oil and gas producers, drilling contractors, installation contractors and equipment suppliers. The company’s new 20,000m2 Matrix services key markets including subsea umbilicals, risers and flowlines, deepwater drilling, marine risers, well construction, marine Megan Clark, CEO, the CSIRO “Advanced and precision manufacturing makes the machines that make the products that make our lives what they are today.” Shane Infanti, CEO, Australian Manufacturing Technology Institute 6 casing and risers. As well as subsea buoyancy Matrix dominates on a global scale — the firm also engineers systems for offshore oil and gas wells that reduce drilling and completion times, improve safety and increase oil “Matrix invests heavily in research and development. A strong focus on R&D allows us to manufacture products that are superior in nature and exceed client expectations,” CEO Aaron Begley says. premises at the Australian Marine Park at Henderson, south of Perth, is the largest and most technically advanced composites syntactic plant in the world. It has a pressure testing facility that allows Matrix to qualify and test buoyancy systems to a service depth of 17,500. The company’s commitment to commercial innovation and its success on a global scale was recognised when it won the national 2010 Australian Export Award for Advanced Manufacturer, as well as the 2011 Subsea Energy Australian Awards for the category of ‘Global Exports’. Sales revenue increased by 82 per cent in the 2011 financial year, when the company’s composites production facilities operated at full capacity. When the new Henderson plant reaches full production, which is expected in the first half of the 2012 financial year, it will have doubled the production capacity of the company’s existing facilities in Malaga, Western Australia. Matrix employs more than 400 staff and exports 90 per cent of its products and services to clients in more than 30 countries. The Australian Government’s Tradex scheme, which is administered by AusIndustry Matrix’s “Sea of Buoyancy” (www.ausindustry.gov.au), assists the company in keeping pace with global industry leaders. Tradex makes Australian exporters more competitive by providing upfront customs duty and GST exemptions at the time of import. “Tradex helps enormously from a cash-flow perspective because we do not have to worry about a convoluted drawback process,” Aaron says. “In effect, we are paying world prices for our raw materials. That puts us on a level playing field.” IBM — COMMITTED TO AUSTRALIA: Managing Director IBM Australia and New Zealand, Andrew Stevens On the eve of the official opening of IBM’s research and development laboratory in Australia, scheduled for 14 October, 2011, it’s exciting to anticipate what the future will “The CSIRO is helping more than 1,000 Australian businesses use innovation to compete globally.” offshore, and connectors, hold for this facility. Announced a year ago, the lab will be IBM’s first lab that combines R&D in a single organisation focused on accelerating progress towards a smarter planet. The lab will employ at least 150 people over the next five years and the research initiatives they will focus on will map directly to some of Australia’s most pressing challenges, including: smarter natural resource management; smarter natural disaster management; and healthcare and life sciences. shared commitment between government, academia, and business towards the pursuit of smarter solutions to the world’s challenges and a confidence in the enhanced role that Australians can play in creating a better world. decade, Australia has become an increasingly important and growing destination for IBM’s R&D investment. Establishing the lab is the ultimate recognition that Australia has a key role to play in IBM’s R&D future. The establishment of an R&D Lab in Australia reflects the world-class research talent we have in this country, and how far Australia has come as a provider of high-value technical and research expertise. It also demonstrates the deep, Globally, IBM invests more in R&D than any other like company, $6 billion in 2010 — and we spread those investment dollars across the planet — wherever we believe there are the best skills, opportunities and local support. Over the past We are delighted that Australia is playing an extremely important part in the Corporation’s future, and we are confident that we will see many ground-breaking discoveries coming out of the IBM R&D lab in the coming years. Selling the Green and Gold Economy: Supplier Envoy, Steve Bracks As one of Australia’s Supplier Envoys, it’s my job to show major players in the auto industry that it pays to invest in Australian firms and Australian jobs. There are plenty of countries with lower wages, lower standards and a better exchange rate. No-one’s going to do us any special favours. The truth is, we don’t need them. The workers and researchers in Australia can make quality, high-value products that other countries just aren’t matching. Global investors value our technology and skills. There’s a lot of interest in the products in the pipeline at the moment, particularly our work in green cars. People want cars that are cheap to run, but they don’t want cars that can’t perform. Australian companies are finding really smart ways to strike the balance. CFusion, which trades as Carbon Revolution, is a great example. It plans to start manufacturing the world’s first carbon fibre automobile wheels in 2012. CFusion is commercialising the wheel with help from the Australian Government’s Green Car Innovation Fund. Executive Chairman Jake Dingle says the company will employ 180-200 skilled workers in this new hightech manufacturing industry. When you buy Australian, you buy innovation. Researchers in the front line bionic eye in sight People facing progressive vision loss have high hopes for a new technology being developed by an Australian group of researchers at Bionic Vision Australia, part of a Special Research Initiative funded through the Australian Research Council. The team includes leading researchers who helped to develop the cochlear implant (bionic ear), a hugely successful Aussie innovation which has brought the miracle of sound to more than 200,000 people worldwide. Just a short time since the $42 million funding commenced in 2009, the project is already showing encouraging results. The bionic eye consists of a camera attached to a pair of glasses, which captures the visual scene and transmits radio frequency signals to a microchip implanted in the eye. Electrodes attached to the chip convert these signals into electrical impulses which stimulate the retina, conveying signals to the optic nerve. This Partnerships hope of a life with greater vision, mobility and independence. That would not be possible without cutting-edge skills across an incredible range of fields, including ophthalmology, biomedical engineering, neuroscience, psychophysics and surgical and clinical practice. Researchers, doctors, manufacturers and patients need to work together to build the best possible product. Retinitis pigmentosa results in progressive vision loss. Photo: Centre for Eye Research Australia. is then interpreted by the visual processing centres of the brain as an image. The images are getting clearer as the team’s work accelerates. The first prototype, called the ‘wide-view’ device, distinguishes light from dark, to enable patients to manoeuvre around large objects. This requires a retinal implant with around 100 electrodes. The second prototype, called the ‘highacuity’ device, aims to help patients to recognise faces and read large print using a retinal implant with over 1,000 electrodes. First patient tests of the wideview device are expected by 2013, while the high-acuity device should be ready for the first patient tests in 2014. This is welcome news indeed for people racing the clock, and those already living with vision loss due to conditions such as retinitis pigmentosa and agerelated macular degeneration. This technology may not match the incredible power of the human eye, but it can offer real The same principle of cooperation for a common goal underpins all the grant programs the Australian Research Council administers. The Linkage Projects scheme, for example, aims to bring top researchers together with companies and end product users, so they can match their ideas to real-world needs. Nearly 2,000 different partner organisations are involved in Linkage programs already underway. To learn more about the Bionic Eye, visit www.bionicvision.org.au/ For more information on the ARC’s programs, visit www.arc.gov.au Australia to help address global nuclear medicine shortage There are tens of millions of nuclear medicine procedures performed around the world each year to ensure quick, accurate diagnosis of illnesses. The thyroid, bones, heart, liver and many other organs can be easily imaged and disorders in their function revealed. Isotopes are manufactured at Australia’s Nuclear Science and Technology Organisation, ANSTO. As the only producer of this nuclear medicine in Australia, ANSTO supplies hospitals across the country with 10,000 patient doses each week. And with the some of the world’s major radioisotope-producing reactors expected to stop manufacturing by 2020, ANSTO may soon provide doses to hospitals around the globe. Across the world, clinicians use medical imaging to accurately diagnose disease. These procedures need Molybdenum-99 — a raw isotope used to produce Technetium-99m, a radioactive tracer that medical equipment can detect in the body. In 2009–10, ANSTO responded to a global shortage of Molybdenum-99 resulting from the unplanned shut down of two overseas isotope producing reactors. ANSTO increased its production of Molybdenum-99 and made its first exports to North America. The ANSTO isotopes ensured thousands of Americans had access to critical diagnostic tests, avoiding potentially life threatening delays to treatments. Molybdenum-99 is manufactured using Australia’s OPAL reactor, which is one of only a few research reactors that run on Low-Enriched Uranium producing commercial quantities of medical isotopes. LEU reactors are favoured by customers such as the United States because this ensures that the fuel can only be used for peaceful applications. Demand for nuclear medicine procedures is now at an all-time high, and the world is increasingly turning to Australia to fill the need. Australian science — great talent, great potential: Australia’s Chief Scientist, Prof Ian Chubb It’s not hard to be an optimist in my job. I am the ambassador for the tens of thousands of scientists and researchers in Australia. That means I deal every day with some of the most inspiring people you’re likely to meet. Australia represents about 0.3 per cent of the world’s population, but we still produce more than 3 per cent of its new research. Our strengths in areas like tropical science, astronomy and medicine are pretty well known. If you look a bit deeper, you’ll discover there are worldclass researchers here in almost every modern field. There are scientists at work for Australia all across the country, from the bottom of the ocean to the heart of the Pilbara. industry to tackle. That doesn’t It is not always easy to come to terms with the evidence that scientists put on the table. Problems like climate change and urban sprawl can seem too complex for governments or of the extraordinary power Australia’s Cooperative Research Centres (CRCs) are partnerships between public researchers and industry. These partnerships have developed new products and processes which are creating new jobs, attracting international investment, increasing our safety and giving us technologically advanced consumables. GroundProbe Pty Ltd CRC spinoff company GroundProbe has deployed its slope-stability radars (SSR™) globally to measure the rock walls of open-pit mines and provide early-warning of wall movement and potential collapses. GroundProbe employs 150 people in Australia and overseas. MIGfast Pty Ltd CRC spinoff MIGfast has developed advanced welding tips for aerospace, automotive and metal and machining companies. This new technology enables Australian companies to weld up to 50 per cent faster with 30 per cent less CO2 emissions. Rubicon Systems Pty Ltd Rubicon Systems, bolstered by its collaboration with the CRC for Sensor Signal and Information Processing and CRC partner the University of Melbourne, has become a world leader in the automation of irrigation supply systems. It now has 110 full-time employees in Australia and 14 overseas. Scanalyse Pty Ltd Start-up company Scanalyse has commercialised MillMapper, a laser scanning technology used on mine sites around the world. MillMapper scans the liners of grinding mills for wear and tear and reduces machine downtime and operating costs. The technology was developed by the CRC for Spatial Information. Scanalyse employs 20 people in Australia and overseas. mean we can afford to ignore them. As our knowledge about these problems expands, I hope people won’t lose sight of the human mind. We can understand these issues, and we can build the tools to conquer them, with science, research and clever people. The CRC program is an Australian Government Initiative 7 Work in progress powering ideas Type ‘NOJA Power’ into Google and you’ll be bombarded with hits on the company’s worldclass switchgears. It may not be the sexiest of subjects, but the internet and the name were part of a deliberate marketing strategy that has turned NOJA from an idea to a company employing more than 150 people — in less than a decade. As Neil O’Sullivan explains, the four founding directors used their initials to produce a distinctive company name. And, sitting in his home office, the three engineers and MBA graduate nutted out the plan that has given that name a profile in 75 countries “We wanted to get to as many clients as quickly as possible. We took out second mortgages, spent 12 months on research and development and got a $750,000 R&D Grant from the federal government,” he says. “We had to match it. But I want to make it clear that partnerships between government and business are critical. The return on that initial investment is one-hundred-fold in terms of exports and jobs.” NOJA spent $100,000 of that money testing its first product — a high voltage circuit breaker — in the Netherlands, ensuring it met all international standards. It was money that would be lost if it failed to get the tick. “We got the certificates. Our first sale was to China in 2002 and we delivered the first products in 2003,” Neil says. “It’s important that you own the IP [intellectual property] and manufacture the finished goods.” Neil O’Sullivan, from NOJA Power The NOJA circuit breaker is similar to those installed in homes across the country. But theirs is used on overhead high voltage power lines, automatically restoring supply by opening, allowing the transient fault to clear and then closing again in sub second times. It allows for greater reliability, and it could mean the difference between a minor inconvenience and sustained power outages. The product is also used to improve protection in rural areas and help protect against bushfires started by power line faults. “We sell to electricity utility customers worldwide as well as mining companies,” Neil says. “And, now that the Victorian Bushfire Commission has mandated that electricity utilities be updated, we have been asked to customise our product.” Neil says that NOJA has a varied workforce made up of engineers, tradesmen, semiskilled and unskilled workers. “And there are two shifts. The 6am to 2.30pm is really attractive to working mums. We’ve been overwhelmed by women wanting to return to the workforce. We train them. We offer electrical apprenticeships, business traineeships and engineering internships, and sponsor people to go to university,” Neil says. Australia and New Zealand are laying the groundwork to host an international mega-science project—the $2.5 billion Square Kilometre Array radio telescope. Dr Lisa Harvey-Smith runs a long race—literally. She’s an ultra runner, competing in 100 km, 12 hour and 24 hour races. That’s in her spare time. In her working life she’s the CSIRO Project Scientist for one of the biggest, longest scientific projects around: the Square Kilometre Array (SKA) radio telescope. The SKA is an international project involving hundreds of scientists and engineers, from more than 20 countries, that have all been working to design the world’s largest, most sensitive, most sophisticated radio telescope. “It grew from the ground up,” Lisa explains. “Twenty years ago the SKA was a twinkle in the eye of a few astronomers, and now it’s this mega-project.” “We’re taking Australian technology to the world and R&D is the cornerstone of our business. We work with the University of Queensland and QUT. We use their labs, take student placements and pay to use university facilities for research. “Our future is bright because of our continuous investment in R&D. We’re a 100 per cent owned Australian company and we’re proud of that.” AusIndustry delivers a range of programs that support businesses, facilitate the sustainable growth of venture capital, and stimulate the conversion of research and emerging new technologies. For more information visit www.ausindustry.gov.au Milspec’s Maurie Bush 8 Work in progress EXAMINING THE UNIVERSE the international SKA Program Development Office. The SKA will come to either Australia-New Zealand or to a consortium of countries in southern Africa. Both groups are poised to learn in early 2012 who will get the nod. Australia’s bid for the SKA has been led and co-ordinated by the Commonwealth Government. Lisa Harvey-Smith standing in front of an antenna of the Australian SKA Pathfinder telescope at the Murchison Radio-astronomy Observatory in Western Australia. Photo: Dragonfly Media Participating countries will jointly fund the $2.5 billion telescope. It’s a sophisticated technique, needing enormous computing power. Lisa’s own research interests The SKA will have thousands of individual antennas, spread over thousands of kilometres of country, but taking up a total area of just one square kilometre. “Astronomers have been developing this technique for 50 years,” Lisa says. “Even so, the SKA is way beyond any telescope ever built before.” exploded stars, the gas in space The SKA will give astronomers insight into the formation and evolution of the first stars and galaxies after the Big Bang, the role of cosmic magnetism, the nature of gravity, and possibly life beyond Earth. Her role as Project Scientist “The data from all these antennas is fed together and processed together, and the whole set-up mimics one enormous dish with an area of a square kilometre,” Lisa says. are similarly broad: cosmic magnetism, remains of between the stars, how massive stars form and ‘astrophysical masers’ (regions in space that shine brightly in radio waves). involves further developing the SKA’s science case, keeping engineering developments aligned with science goals, and liaising between scientists in Australia and New Zealand and A key part of the Australian preparations has been building the Australian SKA Pathfinder, a smaller but also groundbreaking telescope of 36 antennas, at Australia’s candidate site for the core of the SKA, the Murchison Radio-astronomy Observatory, 300 kilometres north-east of Geraldton in WA. Murchison Shire is the size of the Netherlands, but has a population of less than 160. “The site is accessible but the low population density means it’s extremely radio-quiet—there are very low levels of radio signals—which is what we must have for a telescope as sensitive as the SKA,” Lisa explains. There are currently 85 people employed in the CSIRO to work on ASKAP and $50 million worth of contracts have been paid to Australian companies in the course of the construction, including 20 Australian companies with which the CSIRO has contracts worth over $100,000. And, as part of an Indigenous Land Use Agreement, the CSIRO will provide up to 70 cadetships to the local Wajarri Yamatji people over the next 30 years. “If the SKA comes here we expect there’ll be about 330 jobs during the construction phase, which will last seven to 10 years and up to 360 jobs in ongoing operations,” Lisa says. The number of SKA-related contracts for Australian companies will continue to grow as ancillary projects, such as the Pawsey Computing Centre in Perth, and a project to supply the SKA with sustainable energy, expand. Big science facilities last a long time. “We expect the SKA to operate for at least 50 years,” Lisa says. “So, yes, we are in it for the long haul.” Her ultra-marathon experience will be coming in handy. To find out more about Australia and New Zealand’s bid, visit www.ska.gov.au One thousand steps to success When Maurie Bush was told he had to sign up for a Certificate IV in Competitive Manufacturing, he was reluctant. “I was 61- years-old. I was concerned I had nothing to gain out of doing the training,” he says. Maurie was one of four men in the mechanical assembly team at Milspec Manufacturing Pty Ltd, a precision engineering business based in Albury, NSW. All four were over 40, and some hadn’t undertaken any training since leaving school. They’d given decades of service. They were looking forward to retirement. But Milspec’s owners, Wendy and David Cooper, had other plans. In 2006 Milspec expanded its operations by purchasing a local sheetmetal fabrication business. This threw the company into turmoil. Morale was low, and staff turnover was high. Wendy and David set out to turn that around. Their goal was simple: find and make 1,000 workplace improvements to keep Milspec strong. No desk was left unturned, and no employee was left behind. All 55 workers in the company at the time — permanent, casual and trainee staff — were signed up for Competitive Manufacturing training. Less than two years on, Milspec has already ticked off the 1,000 improvement milestone — and they aren’t stopping there. “We’ve made some huge changes requiring considerable flexibility and resourcefulness from our staff — including consolidating all our operations under one roof — which has boosted morale and productivity,” Wendy says. “Our welding team improved the workflow in the welding bays to accommodate additional work from the railway industry. Our machine shop team completed a business and installation plan for a new $25,000 tool-setting machine, which has significantly reduced set-up times; and our paint shop team built a new in-house spray booth with improved fume reduction technology. Even the office support areas were redesigned for improved space and workflow.” And Maurie’s team is leading the way. It’s one of the most active in the factory. “I finally agreed to participate and I have got a lot out of it. It has made us more aware of what we are doing and how we are contributing to the whole team,” Maurie says. “The training has helped us to work smarter, and find better, easier and safer ways of doing things. It makes it more enjoyable for everyone. We’re now thinking along the same lines — it has brought the team closer together.” Meanwhile, 60-year-old team supervisor Frank Hicks is rethinking his retirement plans. “I am not in a hurry to leave now, I feel like we can still make a contribution,” he says. “We can now take the skills we’ve built up over 40 years and update, adapt and share them with other workers.” Wendy puts the company’s success down to the commitment of its people. “We’re a small company based in regional Australia and we compete globally for business. Our continued success is no small achievement and very much due to our combined effort,” Wendy says. “It’s fantastic to see what can be achieved when we all work together as a team.” Milspec recently received a Business Review from Enterprise Connect, for further information contact the Enterprise Connect hotline on 131 791 or visit www.enterpriseconnect.gov.au 9 Re-tool and re-skill THE RESILIENCE OF AUSTRALIAN FIRMS You don’t come to manufacturing for a quiet life. That is something Rex and Susan Manderson know well. Two decades ago, they founded Chaotech Pty Ltd, focusing on steel, copper, brass and aluminium components for electrical switchgear manufacturers. Business was booming — until the factory in Rocklea, Queensland, was submerged beneath three metres of muddy water in the January floods. Power was shut down for two weeks. All the machinery had to be dismantled, cleaned, rewired, and recommissioned. Some of the plant is still out of action today. It couldn’t have happened at a worse moment for Chaotech. With the support of the Australian Government’s Climate Ready program, Chaotech was building a pyrolysis plant to turn sawdust waste into biochar for farmers. It’s a biomass-derived charcoal that can improve harvest yields, soil structure and water retention, and reduce greenhouse gas emissions and nutrient leaching. Chaotech’s pyrolysis plant would also generate 500 kilowatts for local power consumption. But the pilot plant, along with the rest of the business, had to be put on hold. Rex and Susan had to deal with a $1 million damage bill, a major pilot project and a fast-growing order book at the same time. They did what Australian manufacturers have done for generations. They faced the problems, they looked to the long-term, and they made the adjustments to get the business back on track. By subcontracting work to other machine shops and borrowing and purchasing machines, they managed to maintain production. The business has now achieved a milestone of having all production back on site, with no further need for subcontracting. The owners believe the business is close to a return to profitability. It now employs more than 20 staff in two full shifts daily and, in response to increasing demand, has invested in new sophisticated computer-numerical-control machines. Chaotech is now looking to take on more skilled workers, and get the pilot plant back on track. That is a testament to the phenomenal resilience of Australian manufacturing. Many Australian firms are facing hard times today — hard times that few could have foreseen when their businesses were established. Our dollar has shot up significantly in the space of two years, putting serious pressure on companies exposed to the global market. We’re dealing, at the same time, with sweeping changes in the way the world does business — from our relationship with China to our approach to carbon pollution. Governments can’t make the decisions for firms. They know their business and their people best. But they’re not alone. In good times and bad, government and industry are working together to find the opportunities that come with change. never look back Factories are the heart of towns across the country. When factories close, a community suffers — and a community fights back. For many South Australians, that moment came in 2008 with the shut-down of the Mitsubishi plant at Tonsley Park. The factory had stood proud for more than 50 years, making more than a million cars and employing two generations of local families. Hundreds of jobs were lost in one blow, and hundreds more would follow as the impact rippled down the supply chain. It was said that local industry would never recover. South Australians didn’t agree. They faced up to the problems, they looked at their strengths, 10 Supporting the Illawarra >In response to BlueScope Steel’s planned restructuring and the significant loss of jobs in the Illawarra, the Commonwealth and the NSW Governments have announced a $30 million Innovation and Investment Fund. and they thought they had a future worth saving. They chose to remake local industries and rebuild local jobs. Governments put in capital — a $30 million Innovation Investment Fund. Researchers put in the ideas — for better products, for cheaper processes, for smarter ways of doing business. Companies stepped up to make those ideas a reality, putting in about $140 million in new investment. Today that investment is paying off in jobs and opportunities. SMR Automotive is a prime example. The company had been making rear vision mirrors at Lonsdale for decades. Today, it is a global pioneer in high-precision moulding and optical engineering. The global company, of which SMR is a key part, supplies 30 per cent of the world market. As the Australian arm of a global corporate empire you could say it leads the world in looking backwards. Above: The resilient Mandersons are getting back to business after Queensland’s floods. Chaotech mechanical engineer Daniel Manderson, responsible for the firm’s biomass pyrolysis plant, is flanked by his parents, Chaotech owners Rex and Susan. Mirror image: University of South Australia’s Colin Hall was a lead researcher on the SMR plastic automotive reflective mirror project. But SMR thought it was capable of much more. A $500,000 grant from the South Australia Innovation Investment Fund has allowed the company to develop a new clean room facility, allowing it to use its world-class plastic injection moulding machines in entirely new ways. SMR will be able to make precision components for a range of high-tech products, ranging from whitegoods to medical devices. The project will create about 37 high-wage, high-skill jobs for the region, and great opportunities for other industry partners. That was just one of 29 projects made possible by the South Australian Innovation Investment Fund. The new industries it opened up show the true depth and breadth of skills in the local business community. Bio-manufacturing and sustainable fish farming are a far cry from the car factory that attracted people in the past. The area has re-tooled and re-skilled to help secure its future. For more information visit www.ausindustry.gov.au >It will be funded by contributions from the Commonwealth Government ($20 million), the New South Wales Government ($5 million) and BlueScope Steel ($5 million). >The Fund will strengthen the Illawarra region by stimulating investment and diversifying the economic and employment base now and into the future. >More information on the Fund will be available through the AusIndustry hotline, 13 28 46 or visit www.ausindustry.gov.au Re-tool and re-skill spread your wings It’s not easy to make a living selling paintings. It doesn’t help when your gallery is so remote that customers need a four-wheel drive to visit. Ross Franzi (pictured) is an Australian artist based in Bloomfield, on the edge of the Daintree National Park. If his Black Cockatoo Gallery had to rely on passing visitors, he’d rarely make a sale. The business is 180 kilometres north of Cairns, with many river and creek crossings along the way. In the wet season, access can be cut off altogether. Small Business Support Line >A single point of contact to access information, advice and referral services to assist small businesses, including personal hardship counselling. >In just over two years of operation, the SBSL has received almost 40,000 calls. >People taking calls have extensive personal small business sector experience. >Call 1800 777 725 or email:[email protected] That hasn’t stopped Ross doing what he does best — living with the beauty and power of wild Australia and sharing it with the world through his art. With the assistance of the Small Business Online program, Ross’s website is his shop window, opening his unique works to customers all over the world. As an artist, maintaining his exposure to leading art curators and galleries overseas is critical. Ross has already used his web presence to mount exhibitions in New York. But www.blackcockatoogallery. com.au hasn’t just given Ross an international profile — it’s convinced people all over the world to come to Australia. The gallery itself has seen increased traffic and Ross is active in promoting the opportunities for artists in Australia. He’s developing and marketing Master Art classes for an international audience through the website. Today, only two-fifths of Australian firms have a web presence, according to the latest ABS data. The smaller your firm, the less likely you are to maintain a website. But you don’t have to move to the Daintree to see the benefits of an online presence. These days, international students come to Australia to study art — and that’s a testament to the impact of pioneers like Ross. A helping hand to new skills and jobs Employment training and relocation dependants may be eligible for an additional $3,000. Job Services Australia operates in more than 2,000 locations around the country, connecting job seekers to government initiatives that will help them with skills and training for a new job. Employers who take on relocating job seekers receive a $2,500 wage subsidy in recognition of the support and assistance workers need in the early stages of new jobs. Job Services Australia assesses job seekers’ circumstances, working with them to develop a tailored Employment Pathway Plan, which can include training assistance and job matching. Job Services Australia can provide funds to help workers seeking employment. Job seekers can get assistance for relocation, personal presentation, essential trade tools and licences — even driving lessons. Connecting People with Jobs provides practical assistance to relocate job seekers. Those who have found a job or apprenticeship can receive up to $6,000 in relocation expenses. Families with Local Employment Co-ordinators are working in 20 Priority Employment Areas across Australia, responding to redundancies and coordinating government, community and business partnerships to stimulate local economies and generate new jobs. Regional Education, Skills and Jobs Coordinators work in communities to deliver education, skills and jobs plans and to improve regional participation and productivity through early childhood development, year 12 attainment and vocational and higher education. Mature age job seekers Redundant workers over 50 from a Priority Employment Area may qualify for immediate assistance through Job Services Australia under the Experience+ Job Transition Support program. They may access free career counselling through the Experience+Career Advice service, which helps them with career decisions and achieving their workforce goals, such as identifying transferable skills, exploring career options and planning to find a new job. Language Literacy and Numeracy Program Job Services Australia and Centrelink can refer retrenched workers over the age of 25 to the program to improve their reading, writing or maths skills, helping them participate more effectively in training or at work. Child care benefits and managing finances Redundant workers having difficulty meeting child care costs as a result of losing their job may be eligible for the Special Child Care Benefit. Centrelink offers free advice on redundancy packages and government assistance. Eligibility for income support will depend on a job seeker’s personal circumstances, including income and assets; however, support may not be immediately available where a worker has received leave or redundancy payments. Job seekers with disability and mental health conditions People with disability or mental health issues who need special workplace support may be eligible for Disability Employment Services, where they get specialist assistance and ongoing support to help them find and keep a job. Job Services Australia providers can work with job seekers to help assess their eligibility if needed. Clean 21: Making Better Managers Every worker is only as good as their managers allow them to be. Strong leaders build teams where talent thrives and loyalty is rewarded. Enterprise Connect’s Making Better Managers program invests in our future by investing in our people. Leadership 21 is a national leadership development course for CEOs, business owners and senior management. The course involves actionbased learning, coaching, and working with peers to improve performance. The Design Integration Pilot aims to help businesses organise their internal processes to enhance their capacity to grow and change. Enterprise Learning and Mentoring assists firms to take up opportunities for growth identified by Enterprise Connect’s Business Review. The Continuous Improvement Program boosts firm performance by making innovation ‘business as usual’ for every employee. The Market Intelligence Service provides tailored assistance to businesses looking for market opportunities. Workshops, Industry Intelligence and Networking offers grants to organisations to deliver workshops, seminars, and a range of other activities for business on behalf of Enterprise Connect. For further information about the Making Better Managers programs and upcoming events in your region, contact the Enterprise Connect hotline on 131 791 or visit www.enterpriseconnect.gov.au Department of Education, Employment and Workplace Relations Hotline: 1300 363 079 Website: www.deewr.gov.au 11 Back yourself Mining the boom Australia’s R&D Tax Incentive The R&D Tax Incentive is a major part of the Australian Government’s commitment to boost industry investment in research and development (R&D). Investing in R&D not only increases the opportunities to grow your business, it provides broader benefits to the Australian economy. The Incentive provides a: >45 per cent refundable R&D tax offset for companies with turnover under $20 million; or Then and now: J. Smith & Sons through the years The discovery of gold in the region in 1867 had triggered a massive influx of men from all over Queensland, all desperate for work in a colony gripped by severe hardship. Gympie was booming, and local lad John ‘Jack’ Smith saw his chance. It wasn’t in gold — it would be built on his knack for making coaches and carts. Gympie’s golden days have passed, along with demand for horse-drawn vehicles. But, three generations on, J. Smith & Sons is still mining the booms. These days the company has carved out a niche market in massive mining dollies and trailers. The business employs more than 70 staff in the workshops alone, with another four Australian companies doing contracted work. “I am third generation and I am proud to say that we only use Australian made steel,” the current managing director, Kerren Smith, says. “Our Department of Innovation, Industry, Science and Research Industry House 10 Binara Street CANBERRA ACT 2601 Hotline: +61 2 6213 6000 Website: www.innovation.gov.au AusIndustry Hotline: 13 28 46 Email: [email protected] Website: wwwausindustry.gov.au vehicles are hauling the rich Australian iron ore that’s used to manufacture them.” speed boosts efficiency, and the narrow build decreases the required road width.” Competition for work in the resources sector is fierce, but J. Smith & Sons has learned to make high-quality products for Australian conditions. One of their major success stories is the Mk4 Hydrapede Dolly which the company began developing more than a decade ago. The Hydrapede project was born when the company realised there wasn’t a vehicle on the market that could adequately service Australia’s fastincreasing satellite mines. The company invested about $7 million into the research and development and has already sold eight, for hauling coal and iron ore in Australian mines. That commitment to R&D has taken the company from butchers’ carts and carriages — built on a footpath in the main street of Gympie — to pieces of equipment so massive they wouldn’t be legally permitted on that same street. “Satellite mines need vehicles that are capable of hauling large payloads over long distances,” the company’s technical documentation officer, Joel McEnery, says. “Up to now, few alternatives to standard rear dump mining trucks were available. Mining companies had to invest in expensive road infrastructure and maintenance regimes. They buy the Smith Hydrapede because it cuts those costs. The high payload capacity and faster hauling To date, J. Smith & Sons has relied on the Australian Government’s R&D Tax Concession to help drive “Despite the Global Financial Crisis, R&D tax incentives have allowed us to continue improving our products to meet industry demands and, most importantly, maintain customer expectations for high-quality, industry-leading products,” Kerren says. “We are looking to continue the expansion of our design department to ensure that we keep providing the quality, innovative Australian transport solutions that the industry has come to expect.” Businesses that innovate… > Are twice as likely to boost their productivity >Are 2.5 times more likely to increase their contribution to their community >Are 2.5 times more likely to put on staff >Are 4 times more likely to increase the range of products or services they offer >40 per cent non-refundable R&D tax offset for all other companies. The Incentive is powering innovation through better targeted R&D investment, including extending access to foreign companies with offshore intellectual property. As part of the commencement of the R&D Tax Incentive, AusIndustry and the Australian Taxation Office (ATO) are holding a series of public information sessions. AusIndustry State and Regional Office’s will be hosting the sessions across the country. The free information sessions provide attendees with an opportunity to gain a better understanding of the program. To find out more contact the AusIndustry Hotline on 13 28 46 or visit www.ausindustry.gov.au/ randdtaxincentive >Are 5 times more likely to target the overseas market >Earn 3.5 times more income from internet sales Source: Australian Bureau of Statistics Selected Characteristics of Australian Business, 2009-10 (cat. no 8167.0) business.gov.au Hotline: 1800 77 7275 (Small Business Support Line) Website: www.business.gov.au Enterprise Connect Hotline: 131 791 Email: [email protected] Website: www.enterpriseconnect.gov.au IP Australia Hotline: 1300 65 1010 Email: [email protected] Website: www.ipaustralia.gov.au Commercialisation Australia Hotline:13 22 56 Website: www.commercialisationaustralia.gov.au 12 research. The Concession has now been replaced with a more generous R&D Tax Incentive, which will see the company into another decade of growth. The Commonwealth Scientific and Industrial Research Organisation (CSIRO) Hotline: 1300 363 400 Email: [email protected] Website: www.csiro.au The Australian Research Council (ARC) Hotline: + 61 2 6287 6600 Email: [email protected] Website: www.arc.gov.au Cooperative Research Centres (CRC) program Hotline: 02 6213 7177 Email: [email protected] Website: www.crc.gov.au Austrade (Australian Trade Commission) Hotline: 13 28 78 Website: www.austrade.gov.au Department of Climate Change and Energy Efficiency Hotline: 1800 057 590 Email: [email protected] Website: www.climatechange.gov.au Department of Education, Employment and Workplace Relations Hotline: 1300 363 079 Website: www.deewr.gov.au Authorised by the Australian Government, Capital Hill Canberra Printed by Paragon Printers Australasia PO Box 124 Fyshwick ACT 2609 October 2011 DIISR 11-145 In the final years of the nineteenth century, a young man born in Gympie started on his path to a fortune.